Xerox Docucolor A2 User Manual

Xerox DocuColor 12 Digital  
Color Printer/Copier  
System Administration Guide  
The Document Company  
Xerox  
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Safety  
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The Xerox DocuColor 12 copier/printer and the  
recommended maintenance supplies have been  
designed and tested to meet strict safety  
requirements. Attention to the following notes will  
ensure the continued safe operation of your  
copier/printer.  
Electrical safety  
Use only the power cord supplied with this  
equipment.  
Plug the power cord directly into a correctly  
grounded electrical outlet. Do not use an  
extension cord. If you do not know whether or  
not an outlet is grounded, consult a qualified  
electrician  
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5
Do not use a ground adapter plug to connect  
this equipment to an electrical outlet that lacks  
a ground connection terminal.  
WARNING: You may get a severe electrical  
shock if the outlet is not correctly grounded.  
Do not place the copier/printer where people  
may step on or trip on the power cord. Do not  
place objects on the power cord.  
Do not override or disable electrical or  
mechanical interlocks.  
Do not obstruct the ventilation openings.  
These openings are provided to prevent  
overheating of the machine.  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
I
 
WARNING: Never push objects of any kind into  
slots or openings on this equipment. Making a  
contact with a voltage point or shorting out a part  
could result in fire or electrical shock.  
1
If any of the following conditions occur, switch  
off the power to the machine immediately and  
disconnect the power cord from the electrical  
outlet. Call an authorized Xerox service  
representative to correct the problem.  
The machine emits unusual noises or  
odors.  
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The power cord is damaged or frayed.  
A wall panel circuit breaker, fuse, or other  
safety device has been tripped.  
Liquid is spilled into the copier/printer.  
The machine is exposed to water.  
Any part of the machine is damaged.  
Disconnect Device  
The power cable is the disconnect device for this  
equipment. It is attached to the back of the  
machine as a plug-in device. To remove all  
electrical power from the machine, disconnect the  
power cable from the electrical outlet.  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
Laser safety  
1
CAUTION: Use of controls, adjustments, or  
procedures other than those specified in this  
documentation may result in a hazardous  
exposure to laser radiation.  
This equipment complies with international safety  
standards. With specific regard to laser safety, the  
equipment complies with performance standards  
for laser products set by government, national,  
and international agencies as a Class 1 laser  
product. It does not emit hazardous light, as the  
beam is totally enclosed during all phases of  
customer operation and maintenance.  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
III  
 
Maintenance safety  
1
Do not attempt any maintenance procedure  
that is not specifically described in the  
documentation that is supplied with your  
copier/printer.  
Do not use aerosol cleaners. The use of  
supplies that are not approved may cause  
poor performance of the copier/printer, and  
could create a dangerous condition.  
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Use the supplies and cleaning materials only  
as directed in this manual. Keep all of these  
materials out of the reach of children.  
Do not remove the covers or guards that are  
fastened with screws. There are no parts  
behind these covers that you can maintain or  
service.  
Do not perform any maintenance procedures  
unless you have been trained to do them by a  
Xerox representative or unless a procedure is  
specifically described in one of the copier/printer  
manuals.  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Operational safety  
1
Your Xerox equipment and supplies were  
designed and tested to meet strict safety  
requirements. These include safety agency  
examination, approval, and compliance with  
established environmental standards.  
Your attention to the following safety guidelines  
will help ensure the continued safe operation of  
your copier/printer:  
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Use the materials and supplies specifically  
designed for your copier/printer. The use of  
unsuitable materials may result in poor  
performance of the machine and possibly a  
hazardous situation.  
Follow all warnings and instructions that are  
marked on or supplied with the machine.  
Place the machine in a room that provides  
adequate space for ventilation and servicing.  
Place the machine on a level, solid surface  
(not on a thick pile carpet) that has adequate  
strength to support the weight of the machine.  
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Do not attempt to move the machine. A  
leveling device that was lowered when your  
machine was installed may damage the  
carpet or floor.  
Do not locate the machine near a heat source.  
Do not locate the machine in direct sunlight.  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
V
 
Do not locate the machine in line with the cold  
air flow from an air conditioning system.  
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Do not place containers of coffee or other  
liquid on the machine.  
Do not block or cover the slots and openings  
on the machine. Without adequate ventilation,  
the machine may overheat.  
Do not attempt to override any electrical or  
mechanical interlock devices.  
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WARNING: Be careful when working in areas  
identified with this warning symbol. These areas  
may be very hot and could cause personal injury.  
If you need any additional safety information  
concerning the machine or materials, contact your  
Xerox representative.  
Ozone safety  
This product produces ozone during normal  
operation. The ozone is heavier than air, and the  
quantity is dependent on copy volume. Providing  
the correct environmental parameters, as  
specified in the Xerox installation procedures,  
ensures that concentration levels meet safe limits.  
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If you need additional information about ozone,  
request the Xerox publication, OZONE,  
600P83222, by calling 1-800-828-6571 in the  
USA. For a French language version, call 1-800-  
828-6571 in the USA, then press 2.  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
1
Notices  
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Radio Frequency Emissions  
FCC  
This equipment has been tested and found to comply with  
the limits for a Class B digital device, pursuant to Part 15  
of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses,  
and can radiate radio frequency energy and, if not installed  
and used in accordance with the instructions, may cause  
harmful interference to radio communications. However,  
there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user  
is encouraged to try to correct the interference by one or  
more of the following measures:  
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Reorient or relocate the receiving antenna.  
Increase the separation between the  
equipment and receiver.  
Connect the equipment into an outlet on a  
circuit different from that to which the receiver  
is connected.  
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Consult the dealer or an experienced radio/TV  
technician for help.  
Changes or modifications to this equipment not  
specifically approved by the Xerox Corporation may void  
the authority granted by the FCC to operate this  
equipment.  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
VII  
NOTICES  
   
Shielded cables must be used with this equipment to  
maintain compliance with FCC regulations.  
1
In Canada  
This digital apparatus does not exceed the Class  
B limits for radio noise emissions from digital  
apparatus as defined in the Radio interference  
regulations of Industry Canada.  
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FCC  
The following applies to the product when  
equipped with the Token Ring or Banyan Vines  
connectivity options:  
This equipment has been tested and found to  
comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits  
are designed to provide reasonable protection  
against harmful interference when the equipment  
is operated in a commercial environment. This  
equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in  
accordance with the instruction manual, may  
cause harmful interference to radio  
communications. Operation of this equipment in a  
residential area is likely to cause harmful  
interference in which case the user will be  
required to correct the interference at his/her own  
expense.  
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Changes or modifications to this equipment not  
specifically approved by the Xerox Corporation  
may void the user’s authority to operate this  
equipment.  
Shielded cables must be used with this equipment  
to maintain compliance with FCC regulations.  
In Canada  
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This digital apparatus does not exceed the Class  
A limits for radio noise emissions from digital  
apparatus as defined in the Radio interference  
regulations of Industry Canada.  
NOTICES  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
Safety Extra Low Voltage Approval  
1
The Xerox DocuColor 12 copier/printer is in  
compliance with various governmental agencies  
and national safety regulations. All system ports  
meet the Safety Extra Low Voltage (SELV) circuits  
for connection to customer-owned devices and  
networks. Additions of customer-owned or third-  
party accessories that are attached to the copier/  
printer must meet or exceed the requirements  
listed above. All modules that require external  
connection must be installed per the DocuColor  
12 installation procedure.  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
IX  
NOTICES  
 
Certifications . . . in Europe  
1
The CE marking that is applied to this product  
symbolizes Xerox Europe’s Declaration of  
Conformity with the following applicable Directives  
of the European Union as of the dates indicated:  
January 1, 1995: - Council Directive 73/23/EEC  
amended by Council Directive 93/68/EEC,  
approximation of the laws of the member states  
related to low voltage equipment.  
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January 1, 1996: - Council Directive 89/336/EEC,  
approximation of the laws of the member states  
related to electromagnetic compatibility.  
Changes or modifications to this equipment not  
specifically approved by Xerox Europe may void  
the user’s authority to operate the equipment.  
Shielded cables must be used with this equipment  
to maintain compliance with the EMC Directive 89/  
336/EEC.  
This equipment is not primarily intended for use in  
a domestic environment.  
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A full declaration, defining the relevant Directives  
and referenced standards, can be obtained from  
your Xerox Europe representative.  
WARNING: In order to allow this equipment to  
operate in proximity to Industrial, Scientific and  
Medical (ISM) equipment, the external radiation  
from ISM equipment may have to be limited or  
special mitigation measures taken.  
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NOTICES  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
The following applies to the product when  
equipped with Token Ring or Banyan Vines  
connectivity options:  
1
WARNING: This is a Class A product. In a  
domestic environment, this product may cause  
radio interference, in which case the user may be  
required to take adequate measures.  
Changes or modifications to this equipment not  
specifically approved by Xerox Europe may void  
the user’s authority to operate the equipment.  
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3
Shielded cables must be used with this equipment  
to maintain compliance with the EMC Directive 89/  
336/EEC.  
WARNING: In order to allow this equipment to  
operate in proximity to Industrial, Scientific and  
Medical (ISM) equipment, the external radiation  
from ISM equipment may have to be limited or  
special mitigation measures taken.  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
XI  
NOTICES  
It’s Illegal . . . in the USA  
1
Congress, by statute, has forbidden the copying of  
the following subjects under certain  
circumstances. Penalties of fine or imprisonment  
may be imposed on those guilty of making such  
copies.  
1. Obligations or Securities of the United States Govern-  
ment, such as:  
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Certificates of Indebtedness National Bank Currency  
Coupons from Bonds  
Silver Certificates  
Federal Reserve Bank Notes  
Gold Certificates  
Treasury Notes  
United States Bonds  
Federal Reserve Notes  
Certificates of Deposit  
Fractional Notes  
Paper Money  
Bonds and Obligations of certain agencies of the  
government, such as FHA, etc.  
Bonds. (U.S. Savings Bonds may be photo-  
graphed only for publicity purposes in connec-  
tion with the campaign for the sale of such  
bonds.)  
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Internal Revenue Stamps. (If necessary to  
copy a legal document on which there is a  
canceled revenue stamp, this may be done,  
provided the reproduction of the document is  
performed for legal purposes.)  
Postage Stamps, canceled or uncanceled.  
(For philatelic purposes, Postage Stamps may  
be photographed, provided the reproduction is  
in black and white and is less than 75% or  
more than 150% of the linear dimensions of  
the original.)  
Postal Money Orders.  
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Bills, Checks, or Drafts of money drawn by or  
upon authorized officers of the United States.  
Stamps and other representatives of value, of  
whatever denomination, which have been or  
may be issued under any Act of Congress.  
NOTICES  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
2. Adjusted Compensation Certificates for Veter-  
ans of the World Wars.  
1
3. Obligations or Securities of any Foreign Gov-  
ernment, Bank, or Corporation.  
4. Copyrighted material, unless permission of  
the copyright owner has been obtained or the  
copying falls within the “fair use” or library  
reproduction rights provisions of the copyright  
law. Further information of these provisions  
may be obtained from the Copyright Office,  
Library of Congress, Washington, D.C. 20559.  
Ask for Circular R21.  
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5. Certificates of Citizenship or Naturalization.  
(Foreign Naturalization Certificates may be  
photographed.)  
6. Passports. (Foreign Passports may be photo-  
graphed.)  
7. Immigration Papers.  
8. Draft Registration Cards.  
9. Selective Service Induction Papers that bear  
any of the following Registrant’s information:  
Earnings or Income  
Court Record  
Dependency Status  
Previous military service  
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Physical or mental condition  
Exception: U.S. Army and Navy discharge  
certificates may be photographed.  
10. Badges, Identification Cards, Passes, or  
Insignia carried by Military or Naval personnel,  
or by members of the various Federal Depart-  
ments, such as FBI, Treasury, etc. (unless  
photograph is ordered by the head of such  
department or bureau.)  
Copying the following is also prohibited in  
certain states:  
Automobile Licenses - Drivers’ Licenses -  
Automobile Certificates of Title.  
The above list is not all inclusive, and no  
liability is assumed for its completeness or  
accuracy. In case of doubt, consult your  
attorney.  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
XIII  
NOTICES  
It’s Illegal . . . in Canada  
1
Parliament, by statute, has forbidden the copying  
of the following subjects under certain  
circumstances. Penalties of fines or imprisonment  
may be imposed on those guilty of making such  
copies.  
1. Current bank notes or current paper money.  
2. Obligations or securities of a government or bank.  
3. Exchequer bill paper or revenue paper.  
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4. The public seal of Canada or of a province, or the seal  
of a public body or authority in Canada, or of a court of  
law.  
5. Proclamations, orders, regulations or appointments,  
or notices thereof (with intent to falsely cause same to  
purport to have been printed by the Queen’s Printer  
for Canada, or the equivalent printer for a province).  
6. Marks, brands, seals, wrappers or designs used by or  
on behalf of the Government of Canada or of a prov-  
ince, the government of a state other than Canada or  
a department, board, Commission or agency estab-  
lished by the Government of Canada or of a province  
or of a government of a state other than Canada.  
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7. Impressed or adhesive stamps used for the purpose  
of revenue by the Government of Canada or of a prov-  
ince or by the government of a state other than Can-  
ada.  
8. Documents, registers or records kept by public offi-  
cials charged with the duty of making or issuing certi-  
fied copies thereof, where the copy falsely purports to  
be a certified copy thereof.  
9. Copyrighted material or trademarks of any manner or  
kind without the consent of the copyright or trademark  
owner.  
10. The above list is provided for your convenience and  
assistance, but it is not all inclusive, and no liability is  
assumed for its completeness or accuracy. In case of  
doubt, consult your solicitor.  
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NOTICES  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Environmental Notices . . . in the USA  
1
®
As an ENERGY STAR partner, Xerox  
Corporation has determined that this copier/printer  
®
model meets the ENERGY STAR guidelines for  
energy efficiency.  
®
ENERGY STAR is a US registered trademark.  
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The ENERGY STAR program is a team effort  
between the Environment Protection Agency and  
the office equipment industry to promote energy-  
efficient personal computers, monitors, printers,  
fax machines and copiers. Reducing the energy  
consumption of this equipment will help combat  
smog, acid rain and long-term changes to the  
climate by decreasing the emissions that result  
from generating electricity.  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
XV  
NOTICES  
 
Environmental Notices . . . in Canada  
1
As a participant in the Environmental Choice  
program, Xerox Corporation has determined that  
this copier/printer model meets the Environmental  
Choice guidelines for energy efficiency.  
Environment Canada established the  
Environmental Choice program in 1988 to help  
consumers identify environmentally responsible  
products and services. Copier, printer and fax  
products must meet energy efficiency and  
emissions criteria, and exhibit compatibility with  
recycled supplies. Currently, Environmental  
Choice has more than 1600 approved products  
and 140 licensees. Xerox has been a leader in  
offering EcoLogo approved products. In 1996,  
Xerox became the first company licensed to use  
the Environmental Choice EcoLogo for its copiers  
printers, and fax machines.  
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NOTICES  
XVI  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
1
Contents  
2
3
Safety Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I  
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1. About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1  
Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2  
2. Managing counts and accounts . . . . . . . . . . . . . . . . . . . . . . . . . 2-1  
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1  
Meter Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2  
Confirm Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3  
Auditron Administration mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4  
Entering the Auditron Administration mode . . . . . . 2-5  
Exiting the Auditron Administration mode. . . . . . . . 2-6  
Create/Modify User Accounts. . . . . . . . . . . . . . . . . 2-7  
Edit Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8  
Reset Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10  
Auditron Access . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11  
Change of Auditron Administrator Password . . . . 2-12  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
XVII  
CONTENTS  
3. Tools Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1  
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1  
Entering and Exiting Tools Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3  
Entering Tools Mode. . . . . . . . . . . . . . . . . . . . . . . . 3-3  
Exiting Tools Mode . . . . . . . . . . . . . . . . . . . . . . . . . 3-4  
Tray Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5  
Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5  
Auto Tray Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7  
Feature Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9  
Basic procedure for setting Feature Defaults . . . . 3-10  
Paper Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11  
Reduce/Enlarge . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11  
Original Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12  
Photo Type – Photo & Text. . . . . . . . . . . . . . . . . . 3-13  
Photo Type – Photo Type. . . . . . . . . . . . . . . . . . . 3-14  
Text Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15  
Lighten/Darken . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16  
Output Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16  
Color Shift. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17  
Saturation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17  
Variable Color Balance  
1
2
3
(Yellow, Magenta, Cyan, Black) . . . . . . . . . . . . . . 3-18  
Sharpness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19  
Margin Shifts for Side 1 and Side 2 . . . . . . . . . . . 3-20  
Corner Shift. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21  
Variable Shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21  
Edge Erase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22  
Original Orientation. . . . . . . . . . . . . . . . . . . . . . . . 3-23  
2 Sided Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23  
Side 2 Rotate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23  
Multiple-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24  
2 Pages Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24  
4 & 8 Pages Up. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24  
Machine Set-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25  
Audio Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27  
Customize Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29  
System Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31  
Adjusting Image Recognition settings. . . . . . . . . . 3-32  
Auto Screening Adjust . . . . . . . . . . . . . . . . . . . . . 3-34  
Machine Timeouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36  
Reduce/Enlarge Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38  
Change Tools Access Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40  
Original Size Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41  
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CONTENTS  
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DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1  
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1  
Cleaning the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2  
Cleaning the Document Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3  
Cleaning the Document Glass Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4  
Cleaning the Edit Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5  
Supply replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6  
Replacing the Dry Ink Cartridge . . . . . . . . . . . . . . . 4-6  
1
Replacing the Dry Ink Waste Container . . . . . . . . . 4-9  
Replacing the Developer Waste Container. . . . . . 4-12  
Replacing the Copy/Print Cartridge . . . . . . . . . . . 4-15  
Replacing the Fuser Oil Cartridge . . . . . . . . . . . . 4-19  
Replacing the Cleaning Web . . . . . . . . . . . . . . . . 4-24  
2
3
Calling for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27  
Ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29  
Supplies to keep on hand . . . . . . . . . . . . . . . . . . . 4-30  
Recommended papers and transparencies . . . . . 4-31  
Replacement Manuals (USA market only) . . . . . . 4-31  
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
XIX  
CONTENTS  
1
2
3
4
5
6
7
CONTENTS  
XX  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
1
1. About this manual  
2
3
The System Administration screens enable the  
system administrator to check meters,  
consumables, and output counts. It also enables  
the system administrator to access the Tools  
Mode.  
In the Tools Mode, the System Administrator can  
set the default values for a variety of copy output  
and copier/printer features, register custom colors,  
and relocate/add or delete features from screens.  
Finally, the System Administrator is generally the  
one person trained to perform maintenance tasks,  
order supplies, and perform removal/replacement  
procedures.  
The System Administration guide therefore is  
divided into three parts:  
4
5
Checking meters, consumables, and output  
counts  
Tools mode  
Maintenance  
This guide should be used in conjunction with the  
DocuColor 12 User Guide and the Recommended  
Materials for the DocuColor 12. For more  
information about the DocuColor 12 with External  
Digital Front End (DFE), refer to the DocuColor 12  
Printer User Guide.  
For planning information, refer to the DocuColor  
12 Customer Site Planning Guide.  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
1–1  
ABOUT THIS MANUAL  
Conventions used in this manual  
1
Descriptions of features and options generally  
precede procedure steps. You may need to  
combine several procedures to achieve  
desired results.  
This manual uses a number of symbols to  
help you identify various kinds of information.  
These symbols are described below.  
2
3
The 1, 2, 3 symbol indicates the beginning of  
a procedure. Be sure to follow steps carefully  
in the order given.  
NOTE: Notes provide extra information that  
may be helpful to your understanding or  
performance of procedures.  
KEY POINT: The key symbol draws your  
attention to important additional information,  
hints, or tips.  
4
5
WARNING: This symbol alerts you to an oper-  
ating or maintenance procedure, practice, or  
condition, that, if not strictly observed, could  
result in injury or loss of life.  
WARNING: This Hot Surface symbol warns  
you of an area that may be very hot and would  
cause personal injury if touched.  
CAUTION:This symbol alerts you to an  
operating or maintenance procedure, practice,  
or condition that, if not strictly observed, could  
result in damage to or destruction of  
equipment or loss of data.  
6
7
ABOUT THIS MANUAL  
1–2  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
1
2. Managing counts and accounts  
2
3
Overview  
The System Administrator is responsible for  
periodically checking the current counts for output  
and consumables such as dry ink or fuser oil. Any  
user can check these counts.  
The System Administrator also confirms and edits  
accounts, and has the option to delete accounts or  
change the system administration password.  
4
5
Use the Administration button, illustrated in Figure  
1, above the numeric keypad and the procedures  
in this chapter to perform these activities.  
Figure 1: Administration button  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
2–1  
MANAGING COUNTS AND ACCOUNTS  
 
Meter Check  
1
With the Meter Check feature, any user can check  
the current copy volume for black and white, full-  
color, three-color, or single color copies.  
2
3
Press the Administration button above the  
numeric keypad to display the Access screen, as  
illustrated in Figure 2.  
1
Figure 2: Access screen  
Touch the Meters icon to display the Meters  
screen, as illustrated in Figure 3.  
2
3
Note the current counts for the various document  
types.  
Figure 3: Meters screen  
4
5
Touch Close to display the Access screen.  
4
5
Touch Close to exit Administration mode and  
display the operator tabs.  
6
7
MANAGING COUNTS AND ACCOUNTS  
2–2  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
Confirm Consumables  
1
With the Confirm Consumables feature, any user  
can check the state of DocuColor 12 consumables  
to determine whether any of them needs  
replacing.  
2
3
Press the Administration button above the  
numeric keypad to display the Access screen, as  
illustrated in Figure 4.  
1
Figure 4: Access screen  
Touch the Consumables Status icon to display  
the Consumables Status screen, as illustrated in  
2
3
Note the current state for the various  
consumables. “OK” indicates no replacement is  
necessary.  
Figure 5: Consumables Status screen  
4
5
Touch Close to display the Access screen.  
4
5
Touch Close to exit Administration mode and  
display the operator tabs.  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
2–3  
MANAGING COUNTS AND ACCOUNTS  
   
Auditron Administration mode  
1
When enabled, the Auditron Administration mode  
keeps a count of the copy volume for each  
registered account.  
The System Administrator can perform the  
following tasks in the Auditron Administration  
Mode:  
2
3
Create/Modify User Accounts  
Auditron Access  
Edit Accounts  
Reset Accounts  
Auditron Administrator Password  
NOTE: To access any of the screens on which  
you perform these functions, you must first enter  
the System Administrator password.  
This section leads you through the procedures for  
entering and exiting Auditron Administration mode  
and for the tasks described above.  
4
5
6
7
MANAGING COUNTS AND ACCOUNTS  
2–4  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
Entering the Auditron Administration mode  
1
Press the Administration button above the  
numeric keypad to display the Access screen.  
1
2
Touch the Auditron Administration button on the  
screen to display the Enter Password screen, as  
illustrated in Figure 6.  
2
3
Figure 6: Enter Password screen  
Use the numeric keypad to enter the correct  
password and touch Enter on the Touch Screen to  
display the Auditron Administration screen, as  
illustrated in Figure 7.  
3
NOTE: The default password is 11111. Be sure to  
change the password so that unauthorized  
individuals do not have access to the Auditron  
Administration mode.  
Figure 7: Auditron Administration screen  
4
5
To close the window without entering a password,  
touch Close.  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
2–5  
MANAGING COUNTS AND ACCOUNTS  
   
KEY POINT:  
1
All previous programming selections are  
canceled when you press the Clear All button  
in the Auditron Administration mode.  
You cannot program jobs while in the Auditron  
Administration mode.  
Exiting the Auditron Administration mode  
2
3
To exit the Auditron Administration mode, touch  
the Close button on the Auditron Administration  
screen.  
Touch Close to exit any screen within the Auditron  
Administration mode without making changes and  
to display the previous screen.  
4
5
6
7
MANAGING COUNTS AND ACCOUNTS  
2–6  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
Create/Modify User Accounts  
1
Use the Create/Modify User Accounts feature to  
create user accounts for count administration  
purposes  
KEY POINT: You must create an account before  
you edit (enter or change) its password, account  
limit, or restrictions.  
2
3
On the Auditron Administration screen, touch  
Create/Modify User Accounts to display the  
Create/Modify User Accounts screen, as  
illustrated in Figure 8.  
1
2
Perform one of the following:  
Figure 8: Create/Modify User Accounts  
screen  
Use the up and down arrows to enter a new  
account number.  
Touch the Input Number With Keypad button  
and type in the new account number using the  
keypad.  
4
5
Touch the Enter button.  
Touch Close to display the Auditron  
Administration screen.  
3
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
2–7  
MANAGING COUNTS AND ACCOUNTS  
 
Edit Accounts  
1
Use the Edit Accounts feature to change settings  
or reset the counter for an account that was  
previously created.  
KEY POINT: You must create an account before  
you edit (enter or change) its password, account  
limit, or restrictions.  
2
3
On the Auditron Administration screen, touch Edit  
Accounts to display the Edit Accounts screen, as  
illustrated in Figure 9.  
1
2
Touch the Input Number with Keypad button and  
type in an account number for an existing account  
using the keypad.  
Figure 9: Edit Accounts screen  
Touch the Enter button.  
Touch the Change Settings: Account #### icon  
to display the Change Settings screen.  
3
4
5
6
7
MANAGING COUNTS AND ACCOUNTS  
2–8  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Perform one or more of the following:  
4
1
Enter the Account Password.  
Under the Account Password box, touch the  
Input Number with Keypad button.  
Type in a password for the account. The  
password must be at least four digits long.  
Figure 10: Change Settings screen  
Touch the Enter button. The password is  
2
3
displayed.  
Enter the Account Limit.  
Under the Account Limit box, touch the Input  
Number with Keypad button.  
Touch the Enter button. The account limit is  
displayed.  
Assign Restrictions.  
Touch the appropriate button to indicate  
whether the account has No Restrictions,  
can make Color Only copies, or can make  
Black & White Only copies.  
4
5
Touch Close to display the Edit Accounts screen.  
5
6
View the settings for the password, account limit,  
and restrictions. If necessary, repeat step 3 to  
change the values.  
If you want to reset the number of Total Copies for  
the account to zero, touch the Reset Counter  
button.  
Repeat steps 2-5 for other accounts.  
7
8
Touch Close to display the Auditron  
Administration screen.  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
2–9  
MANAGING COUNTS AND ACCOUNTS  
Reset Accounts  
1
Use the Reset Accounts feature to delete current  
accounts, reset copy counts to zero, disable copy  
limits, or remove color restrictions.  
2
3
On the Auditron Administration screen, touch  
Reset Accounts to display the Reset Accounts  
screen, as illustrated in Figure 11.  
1
2
Perform one of the following:  
To delete all current Auditron accounts, touch  
Delete All Accounts.  
Figure 11: Reset Accounts screen  
To reset current copy counts for all accounts  
to zero, touch Reset Copy Counters.  
To remove copy count limits, touch Disable  
All Copy Limits.  
To remove color restrictions, enabling both  
Black & White and Color copying and printing  
for all users, touch Remove Color  
Restrictions.  
4
5
A confirmation screen displays.  
Perform one of the following:  
3
4
To confirm the action, touch Yes.  
To cancel the action, touch No.  
The Reset Accounts screen displays.  
Touch Close to display the Auditron  
Administration screen.  
6
7
MANAGING COUNTS AND ACCOUNTS  
2–10  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Auditron Access  
1
Use the Auditron Access feature to enable the  
Auditron feature, which tracks current copy  
counts, copy limits, color limits, or accounts. You  
can also set User Account Timeouts from the  
Auditron Access screen.  
KEY POINT: When the Auditron is enabled,  
users must enter passwords in order to use the  
copier. Therefore, the System Administrator must  
ensure that at least one account is created and  
assigned a password. Otherwise, the  
2
3
Administration screens are accessible and the  
general user screens are inaccessible.  
On the Auditron Administration screen, touch  
Auditron Access to display the Auditron Access  
screen, as illustrated in Figure 12.  
1
2
Perform one of the following:  
Figure 12: Auditron Access screen  
To use the Auditron feature, touch the  
Enabled button.  
4
5
To exit the Auditron feature, touch the  
Disabled button.  
To set a timeout for user accounts, touch the  
User Account Timeout icon to display the  
User Accounts Timeout screen, as illustrated  
in Figure 13. Perform one of the following:  
Use the up and down arrows to set the  
timeout (from 1 second to 10 minutes)  
Figure 13: User Accounts Timeout screen  
Touch the Disable icon to remove any  
timeout restrictions.  
Touch Save to display the Auditron Access  
screen.  
6
7
Touch Save to display the Auditron Administration  
screen.  
3
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
2–11  
MANAGING COUNTS AND ACCOUNTS  
   
Change of Auditron Administrator Password  
1
Use the Auditron Administrator Password feature  
to change the password used by the System or  
Auditron Administrator to enter Auditron  
Administration and Tools modes.  
2
3
On the Auditron Administration screen, touch  
Auditron Administrator Password to display the  
Auditron Administrator Password screen, as  
illustrated in Figure 14.  
1
Enter a value from the numeric keypad into the  
New password box. Press the Enter button.  
2
3
Figure 14: Auditron Administrator Password  
screen  
Enter the same number in the Confirm password  
box. Press the Enter button.  
NOTE: If you make a mistake in entering a value,  
press Reset, type the number again, and press  
the Enter button.  
4
5
Touch Close to display the Auditron  
Administration screen.  
4
6
7
MANAGING COUNTS AND ACCOUNTS  
2–12  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
1
3. Tools Mode  
2
3
Overview  
In the Tools Mode, the system administrator can  
set the default values for a variety of copy output  
and copier/printer features, or register custom  
colors.  
The Tools screen, illustrated in Figure 1, is  
displayed when you enter the Tools Mode. From  
this screen, you can access and change options  
for the following features:  
4
5
Tray Management  
Feature Defaults  
Figure 1: Tools screen  
Machine Set-up  
Audio Tones  
Customize Screens  
System Image Quality  
Machine Timeouts  
Reduce/Enlarge Defaults  
Change Tools Access Number  
Original Size Presets  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–1  
TOOLS MODE  
 
This chapter helps you enter and exit Tools Mode,  
and provides information and procedures for each  
of the features listed above to help you customize  
the DocuColor 12.  
1
KEY POINT: Touch Close on the Tools screen to  
return to the operator tabs.  
2
3
4
5
6
7
TOOLS MODE  
3–2  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
Entering and Exiting Tools Mode  
1
Entering Tools Mode  
KEY POINT:  
All previous programming selections are  
canceled when you press the Clear All button  
in the Tools Mode.  
2
3
You cannot program jobs while in the Tools  
Mode.  
Press the Administration button (Figure 2) above  
the numeric keypad to display the Access screen,  
illustrated in Figure 3.  
1
Figure 2: Administration symbol  
4
5
Figure 3: Access screen  
Touch the Tools button to display the Tools  
2
Access Number screen, as illustrated in Figure 4.  
Figure 4: Tools Access Number screen  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–3  
TOOLS MODE  
     
Use the numeric keypad to enter the correct  
password and touch Enter on the Touch Screen.  
3
1
NOTE: The default password is 11111. Be sure to  
change the password so that unauthorized  
individuals do not have access to Tools Mode.  
To close the window without entering a password,  
touch Close.  
After you have entered the correct password, the  
Tools screen displays, as illustrated in Figure 5.  
2
3
Figure 5: Tools screen  
Exiting Tools Mode  
To exit the Tools Mode, touch the Close button on  
the System Administration Items screen.  
4
5
Touch Close to exit any screen within Tools Mode  
without making changes and to display the  
previous screen.  
6
7
TOOLS MODE  
3–4  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Tray Management  
1
The Tray Management screen displays the Paper  
Type and Auto Tray Setup features.  
Paper Type  
The Paper Type screen displays Paper Trays 1, 2,  
3 and 4 and the current type of stock (normal,  
heavyweight, or transparency separators) that is  
in each tray.  
2
3
NOTE: Do not run heavyweight paper from Paper  
Tray 1.  
On the Tools screen, touch the Tray Management  
icon to display the Tray Management screen, as  
illustrated in Figure 6.  
1
2
4
5
Figure 6: Tray Management screen  
Touch the Paper Type icon to display the Paper  
Type screen, as illustrated in Figure 7.  
Figure 7: Paper Type screen  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–5  
TOOLS MODE  
   
Review the current settings for each tray. Use the  
up and down arrows to highlight the desired paper  
tray and touch the Change Settings button to  
display the detail screen for the tray. A sample  
detail screen for Trays 2, 3, and 4 is illustrated in  
3
1
NOTE:  
Figure 8: Sample Tray detail screen  
You can not run heavyweight paper from  
Paper Tray 1. The only option on the Tray 1  
detail screen is Normal.  
2
3
The Auto Tray Setup - Switching option, set  
through Auto Paper Select, must be disabled  
before you can select the Heavyweight option  
for Trays 2, 3, or 4.  
Touch the button for the setting that best  
describes the paper type for the tray.  
4
Touch Save to display the Paper Type screen.  
5
6
If necessary, repeat steps 3 through 5 for another  
paper tray.  
Touch Close to display the Tray Management  
screen.  
7
8
4
5
Touch Close to display the Tools screen.  
6
7
TOOLS MODE  
3–6  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Auto Tray Setup  
1
Touching Auto Tray Setup on the Tray  
Management screen displays the Auto Tray Setup  
screen.  
On this screen, you can enable Auto Tray  
Switching for Paper Trays 1, 2, 3, and 4.  
Enabling Auto Tray Switching allows the copier/  
printer to switch automatically to another tray with  
the same size and type of paper when the first tray  
runs out of paper.  
2
3
NOTE: To enable Auto Tray Switching, ensure  
that more than one tray is configured for the same  
size paper and feeding orientation (long edge feed  
or short edge feed).  
On the Tools screen, touch the Tray Management  
icon to display the Tray Management screen, as  
illustrated in Figure 9.  
1
2
4
5
Figure 9: Tray Management screen  
Touch the Auto Tray Setup icon to display the  
Auto Tray Setup screen, as illustrated in Figure  
Figure 10: Auto Tray Setup screen  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–7  
TOOLS MODE  
   
Review the current settings for each tray and the  
Auto Tray Switching option.  
3
4
1
To enable or disable Auto Tray Switching, use the  
up and down arrows to highlight the desired paper  
tray, and touch the Change Settings button to  
display the tray detail screen, as illustrated in  
Touch Enable Auto Paper or Disable Auto  
Paper.  
Figure 11: Sample Tray detail screen  
2
3
Touch Save to display the Auto Tray Setup  
screen.  
5
6
If necessary, repeat steps 3 and 4 for another  
paper tray.  
To enable or disable Auto Tray switching, use the  
up and down arrows to highlight the Auto Tray  
Switching option. Touch the Change Settings  
button to display the Auto Tray Switching screen,  
as illustrated in Figure 12.  
Touch Switching Enabled, Switch-Auto Paper  
Only, or Switching Disabled.  
Figure 12: Auto Tray Switching screen  
4
5
Touch Save to return to the Auto Tray Setup  
screen.  
7
8
9
Touch Close to display the Tray Management  
screen.  
Touch Close to display the Tools screen.  
6
7
TOOLS MODE  
3–8  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
Feature Defaults  
1
The Feature Defaults options enable you to  
change factory default settings for a number of  
features, including Paper Supply, Reduce/  
Enlarge, Original Type, Image Quality Settings,  
Margin Shift, Edge Erase, Original Orientation, 2  
Sided Copy, and Multiple-Up. The first Feature  
Defaults screen is illustrated in Figure 13  
2
3
Figure 13: Feature Defaults screen  
(page 1 of 4)  
Because these procedures are very similar, use  
the basic procedure that follows to set new  
defaults. Any differences are noted in the  
descriptions provided for each default and its  
settings.  
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–9  
TOOLS MODE  
 
Basic procedure for setting Feature Defaults  
1
On the Tools screen, touch the Feature Defaults  
icon to display the Feature Defaults screen, as  
illustrated in Figure 14.  
1
2
2
3
Review feature default items and their current  
settings.  
Figure 14: Feature Defaults screen  
KEY POINT: There are multiple screens or  
pages for Feature Defaults. The numbers in the  
box at the top right of the screen indicate which  
Feature Defaults screen you are viewing and the  
total number of screens. For example, 1/4  
indicates you are viewing the first of four Feature  
Defaults screens.  
To display items on other screens, touch the Next  
Page button or Previous Page button.  
To change the current setting of a feature, use the  
up and down arrows to highlight the desired  
feature.  
3
4
5
Touch the Change Settings button to display the  
feature detail screen.  
Touch the button for the desired default.  
4
5
Touch Save to display the Feature Defaults  
screen.  
If necessary, select another feature and change its  
settings using steps 2-5. Refer to the sections that  
follow for more information about individual  
features.  
6
Touch Close to display the Tools screen.  
7
6
7
TOOLS MODE  
3–10  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Paper Supply  
1
This option allows you to designate the default  
paper tray. Selecting Auto (Figure 15) enables the  
copier/printer to determine the paper tray to use  
based on the size of the original document.  
Figure 15: Paper Tray Default screen  
2
3
Reduce/Enlarge  
This option allows you to designate the default  
reduction or enlargement. Selecting Auto enables  
the copier/printer to determine the reduction or  
enlargement percentage to use based on the size  
of the original document and the selected paper  
tray.  
Figure 16: Reduce/Enlarge screen  
The selected value is displayed in the percentage  
box of the Reduce/Enlarge screen, as illustrated in  
NOTE: Auto% cannot be used with Auto Paper  
Supply.  
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–11  
TOOLS MODE  
   
Original Type  
1
This option allows you to set the original type for  
the majority of the original documents you will be  
copying or printing. Based on your selection, the  
copier/printer automatically makes fine  
adjustments to optimize the copy sharpness  
based on the type of original selected. As  
illustrated in Figure 17, original types include:  
Figure 17: Original Type screen  
2
3
Photo & Text — Most original documents  
consist of both text and graphics.  
Text — Most original documents consist of  
words with few detailed graphics.  
Photo — Most original documents contain  
halftones or photographs.  
Graphics & Maps — Most original  
documents contain intricate drawings that  
require a number of details to be copied with  
utmost precision.  
If you select one of the first three options, you  
should also select the detail for that original type  
using the appropriate Original Type screens that  
follow this option.  
4
5
6
7
TOOLS MODE  
3–12  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Photo Type – Photo & Text  
1
Photo Type–Photo & Text is the best selection for  
original documents that contain pictures and  
printed text, such as magazines or professional  
journals with pictures and text.  
Output copies are made using the sharpness and  
density levels that combine the best levels for  
picture, chart, and text areas to provide optimum  
image quality.  
2
3
As illustrated in Figure 18, this option allows you  
to specify the default for the kind of photograph or  
picture originals you will be copying.  
Halftone — Use this option when most  
original documents will be images that are  
created using a fine screen that varies the  
darkness and density of dots that make up the  
image. Examples of halftone images can be  
found in magazines and newspapers.  
Figure 18: Photo Type–Photo & Text screen  
Photograph — Use this option when most  
original documents will be photographs or  
extremely fine halftones.  
Xerographic Copy — Use this option when  
most jobs will use a xerographic reproduction  
(copy) as the original document.  
4
5
The Photo & Text option applies the best  
sharpness and density levels automatically for  
optimum color quality on all color copies  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–13  
TOOLS MODE  
 
Photo Type – Photo Type  
1
The Photo Type–Photo Type option is the best  
selection for photographs, lithographs, or graphics  
that contain a variety of pastel colors.  
This option provides the following advantages:  
The most accurate color and density copy for  
continuous tone documents that contain a  
wide range of densities from very dark to very  
light images  
2
3
The best selection when true reproduction of  
light skin colors, light colors, or gray areas is  
important  
The best option for very high quality halftone  
documents.  
As illustrated in Figure 19, this option allows you  
to specify the default for the kind of Photo originals  
you will be copying.  
Halftone — Use this option when most  
original documents will be images that are  
created using a fine screen that varies the  
darkness and density of dots that make up the  
image. Examples of halftone images can be  
found in magazines and newspapers.  
Figure 19: Photo Type–Photo Type screen  
4
5
Photograph — Use this option when most  
original documents will be photographs or  
extremely fine halftones.  
Xerographic Copy — Use this option when  
most jobs will use a xerographic reproduction  
(copy) as the original document.  
6
7
TOOLS MODE  
3–14  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Text Type  
1
The Text Type option is the best selection for  
documents composed of fine line characters or  
other high contrast documents with bright, dense  
colors. For documents in which priority is given to  
the text, this selection produces the clearest  
output text. Selecting this option suppresses  
background color.  
2
3
As illustrated in Figure 20, this option allows you  
to specify the default for the kind of text originals  
you will be copying.  
Standard Text — Most original documents  
will be of standard darkness.  
Figure 20: Text Type screen  
Light Text — Most original documents will be  
lighter than normal or consist of lines that vary  
in thickness and darkness, such as those that  
are written in pencil.  
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–15  
TOOLS MODE  
 
Lighten/Darken  
1
The Lighten/Darken feature enables you to adjust  
the overall lightness or darkness (density) of the  
output copy.  
Select darker settings for light originals and light  
settings for dark originals, as illustrated in  
Selecting Auto Contrast enables the copier/printer  
to determine the lightness or darkness to use  
based on its scan of the original document.  
2
3
Figure 21: Lighten/Darken screen  
Output Color  
The Output Color option allows you to set the  
default to Auto Color, Full Color (using Black,  
Yellow, Cyan and Magenta), 3 Pass Color (using  
Yellow, Cyan and Magenta), or Black, as  
illustrated in Figure 22.  
Selecting Auto Color enables the copier/printer to  
determine the output color to use based on its  
scan of the original document.  
Figure 22: Output Color screen  
4
5
6
7
TOOLS MODE  
3–16  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
Color Shift  
1
This option allows you to shift the output color  
from blue (coolest) to red (warmest), as illustrated  
If you select a shift toward red (a warm color), the  
red colors shift towards the yellow hue, the green  
colors towards the cyan hue, and the blue colors  
towards the magenta hue. The lower bar shifts  
toward the right. All colors in between these  
original colors also shift in the same direction.  
Figure 23: Color Shift screen  
2
3
If you select a shift toward blue (a cool color), the  
red colors shift towards the magenta hue, the blue  
colors toward the cyan hue, and the green colors  
toward the yellow hue. The lower bar shifts toward  
the left. Again, all colors in between these original  
document colors also shift in the same direction.  
Saturation  
This option allows you to adjust the overall  
richness of color on the output copy. Colors with  
high saturation are sometimes called vivid colors,  
while those with low saturation are sometimes  
called pastel colors.  
4
5
Use the flower illustrations on the Saturation  
screen (Figure 24) to anticipate the results of the  
shift. The left flower illustrates the most pastel  
setting of saturation. The right flower illustrates the  
richest or most vivid saturation. The center flower  
represents the factory default Normal saturation.  
Selections do not cause any changes to the flower  
illustrations.  
Figure 24: Saturation screen  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–17  
TOOLS MODE  
   
Variable Color Balance (Yellow, Magenta, Cyan, Black)  
1
These options allow you to adjust the default  
levels of all four process colors (Yellow, Magenta,  
Cyan, and Black) for areas of high, medium, and  
low density on the copies.  
Three higher settings, three lower settings, and  
the normal (medium) settings are available for  
each density level of each color, as illustrated in  
2
3
You can adjust each density level and each color  
independently in any combination.  
Figure 25: Sample Color Balance screen  
KEY POINT: Remember that adjusting the  
amount of any of the process colors affects the  
complementary colors that use that color.  
4
5
6
7
TOOLS MODE  
3–18  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Sharpness  
1
The Sharpness option allows you to adjust the  
amount of image edge definition on the copies.  
NOTE: For optimum sharpness, select the correct  
Original Type in the Image Quality tab.  
Use the Sharp levels (Figure 26) to increase the  
amount of edge definition for original documents  
such as maps, line art, or graphics that have crisp  
lines.  
2
3
Use the Soft levels (Figure 26) to decrease the  
amount of edge definition to copy photographs or  
any other documents for which softer, less  
focused, output copies are desired. This option is  
especially useful when copying very coarse dot  
screens.  
Figure 26: Sharpness screen  
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–19  
TOOLS MODE  
 
Margin Shifts for Side 1 and Side 2  
1
This option controls the default Margin Shift. You  
can set separate defaults for Side 1 and Side 2  
images on the output copy.  
You can set the following options:  
No Shift  
2
3
Auto Center  
Corner Shift  
If you select this option, you should also select  
the Corner Shift option for the appropriate  
side.  
Variable Shift  
If you select this option, you should also select  
the Variable Shift option for the appropriate  
side.  
4
5
6
7
TOOLS MODE  
3–20  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
Corner Shift  
1
Use this option if you selected the Corner Shift  
option for Margin Shifts for either Side 1 or  
Side 2.  
Touch the desired corner shift position (Figure  
27) and then touch Save to return to the  
Feature Defaults screen.  
Figure 27: Sample Corner Shift Default  
screen  
2
3
Variable Shift  
Use this option, illustrated in Figure 28, if you  
selected the Variable Shift option for Margin  
Shifts for either Side 1 or Side 2.  
To set a horizontal shift, touch the right arrow  
to shift the image to the right edge, or touch  
the left arrow to shift the image to the left  
edge from 0 to 432 mm.  
Figure 28: Sample Variable Shift Default  
screen  
To set a vertical shift, touch the up arrow to  
shift the image to the top edge, or touch the  
bottom arrow to shift the image to the lower  
edge from 0 to 432 mm.  
4
5
Touch Save to return to the Feature Defaults  
screen.  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–21  
TOOLS MODE  
   
Edge Erase  
1
This option allows you to set the Edge Erase  
default to eliminate the shadows that are caused  
by the document edges during the copying  
process.  
This feature offers two options, as illustrated in  
2
3
No Erase — Uses 2 mm default  
Variable Erase to display an additional screen  
with variable shift settings.  
Figure 29: Edge Erase screen with  
Input Erase Value selected  
Under the Top & Bottom icon, touch the up  
arrow to increase the amount of erasure at  
the top and bottom edges. Touch the down  
arrow to decrease the amount of erasure at  
the top and bottom edges.  
Under the Left & Right icon, touch the up  
arrow to increase the amount of erasure at  
the left and right edges. Touch the down  
arrow to decrease the amount of erasure at  
the left and right edges.  
When you are making 2-sided copies, Edge Erase  
is applied to both sides of the output.  
4
5
6
7
TOOLS MODE  
3–22  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Original Orientation  
1
This option allows you to indicate the position of  
most original documents on the Document Glass,  
as illustrated in Figure 30. An original document  
may be placed with its image upright or with the  
top of its image positioned towards the side.  
The diagrams on this screen illustrate the correct  
positioning of documents on the Document Glass.  
Figure 30: Original Orientation Default screen  
2
3
2 Sided Copy  
This option allows you to set default copying for 1  
to 1 Sided, 1 to 2 Sided, 2 to 2 Sided, or 2 to 1  
Sided, as illustrated in Figure 31.  
Figure 31: 2 Sided Copying Default screen  
Side 2 Rotate  
This option should be used if you set the default  
copying for 2-Sided output. With this option, you  
can specify whether the 2-sided copy should be  
made with Flip on Long Edge (head-to-head, book  
style) or Flip on Short Edge (head-to-toe, calendar  
style), as illustrated in Figure 32.  
4
5
Figure 32: Side 2 Rotate Default screen  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–23  
TOOLS MODE  
     
Multiple-Up  
1
The Multiple-Up feature (Figure 33) enables you  
to specify whether 1, 2, 4, or 8 images from  
multiple originals are copied onto a single page.  
Each image is centered in its space.  
If you select 2 Pages Up, use the 2 Pages Up  
Copy Layout feature described below.  
Figure 33: Multiple-Up Defaults screen  
If you select 4 Pages Up or 8 Pages Up, use the 4  
& 8 Pages Up Copy Layout feature described  
below.  
2
3
2 Pages Up  
This option (Figure 34) allows you to specify how  
two images will be placed on a single sheet of  
paper:  
Left-to-right / top-to-bottom  
Right-to-left / top-to-bottom  
Figure 34: 2 Pages Up Default screen  
4
5
4 & 8 Pages Up  
This option allows you to specify how four or eight  
images will be placed on a single sheet of paper,  
as illustrated in Figure 35:  
Horizontally, beginning from upper left corner  
Horizontally, beginning from upper right corner  
Vertically, beginning from upper left corner  
Vertically, beginning from upper right corner  
Figure 35: 4 Pages Up Default screen  
6
7
TOOLS MODE  
3–24  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
     
Machine Set-up  
1
Use these settings to limit the number of copy sets  
and to disable/enable Auto Power Off Prohibition.  
KEY POINT: If Auto Power Off Prohibition is  
enabled, use the Timeouts feature to set the  
number of minutes required before the copier/  
printer powers off.  
2
3
On the Tools screen, touch the Machine Set-up  
icon to display the Machine Set-up screen, as  
illustrated in Figure 36.  
1
2
Review the current settings for each item. To  
change a setting, use the up and down arrows to  
highlight the desired item and touch the Change  
Settings button to display the detail screen.  
Figure 36: Machine Setup screen  
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–25  
TOOLS MODE  
 
Perform one of the following:  
3
1
On the Copy Quantity Limit screen (Figure  
37), use the numeric keypad to enter the  
maximum number (1—999) of copies/sets  
allowed.  
Figure 37: Copy Quantity Limit screen  
2
3
On the Auto Power Off screen (Figure 38),  
touch either the Enabled or Disabled button.  
Figure 38: Auto Power Off screen  
Touch Save to display the Machine Set-up screen.  
4
5
If necessary, repeat steps 2 through 4 for a  
different item.  
Touch Close to display the Tools screen.  
4
5
6
6
7
TOOLS MODE  
3–26  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
Audio Tones  
1
You can change the Audio Tones settings for the  
following options:  
Selection Tone  
Conflict Tone  
Control Panel Input Tone  
Machine Ready Tone  
End of Job Tone  
Fault Tone  
2
3
You can turn the Control Panel Input Tone on or  
off. For all other options, you can turn the tone off  
or set its volume to soft, normal or loud.  
On the Tools screen, touch the Audio Tones icon  
to display the Audio Tones screen, as illustrated in  
1
2
4
5
Figure 39: Audio Tones screen  
Review the current settings for each tone. To  
change a setting, use the up and down arrows to  
highlight the desired tone and touch the Change  
Settings button to display the detail screen.  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–27  
TOOLS MODE  
 
Perform one of the following:  
3
1
For the Control Panel Input Tone (Figure 40),  
touch No Tone or Tone.  
Figure 40: Control Panel Input Tone screen  
2
3
For other tones (Figure 41), touch No Tone,  
Softer, Normal, or Louder.  
Figure 41: Sample audio tone setting screen  
Touch Save to display the Audio Tones screen.  
4
5
If necessary, repeat steps 2 through 4 for other  
tones.  
Touch Close to display the Tools screen.  
6
4
5
6
7
TOOLS MODE  
3–28  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
Customize Screens  
1
The Customize Screens feature enables you to  
set two paper trays and two reduction/  
enlargement values to display on the Basic  
Copying tab.  
2
3
On the Tools screen, touch the Customize  
Screens icon to display the Customize Screens  
screen, as illustrated in Figure 42.  
1
Figure 42: Customize Screens screen  
Touch the Basic Copying Presets button to  
display the Basic Copying Presets screen, as  
illustrated in Figure 43.  
2
3
4
5
Review the current settings. Use the up and down  
arrows to highlight the desired item and touch the  
Change Settings button to display the detail  
screen for the item.  
Figure 43: Basic Copying Presets screen  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–29  
TOOLS MODE  
   
Perform one of the following:  
4
1
If you selected a Preset Paper Selection  
option, touch the desired tray icon on the  
Preset Paper Selection screen (Figure 44).  
The copier/printer illustration highlights your  
selection.  
Figure 44: Preset Tray screen  
2
3
If you selected a Reduce/Enlarge Preset  
option, touch the desired reduction/  
enlargement percentage button on the Preset  
Reduce/Enlarge Selection screen (Figure 45).  
Figure 45: Preset Reduce/Enlarge Selection  
screen  
Touch Save to display the Basic Copying Presets  
5
6
7
8
screen.  
If necessary, repeat steps 3 through 5 for another  
item.  
Touch Close to display the Customize Screens  
screen.  
4
5
Touch Close to display the Tools screen.  
6
7
TOOLS MODE  
3–30  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
System Image Quality  
1
This feature enables you to control a number of  
system image quality options.  
With the Image Recognition screen, you can  
adjust the following options:  
Text & Photo Recognition for text and photo  
separation levels  
2
3
Auto Color Recognition for black/white and  
color separation levels  
Text & Photo Balance to lower or raise levels  
of density, optimizing text or photo settings  
Screening Adjustment to apply settings to  
both copy and print modes, copy mode only,  
or to disable this option  
With the Auto Screening Adjust screen, you can  
select the following options:  
Halftone Screen to indicate the level of detail/  
resolution to use, ranging from halftones (200  
line screen) to photographs (200 dpi) to prints  
(150 dpi).  
4
5
Print Test Original to produce a Print Test  
Original and enter the adjustment mode.  
Adjustment Completed to print a final test  
after the adjustment process is completed.  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–31  
TOOLS MODE  
Adjusting Image Recognition settings  
1
On the Tools screen, touch the System Image  
Quality icon to display the System Image Quality  
screen, as illustrated in Figure 46.  
1
2
3
Figure 46: System Image Quality screen  
Touch the Image Recognition icon to display the  
Image Recognition screen, as illustrated in  
2
3
Review the current settings for each item. To  
change a setting, use the up and down arrows to  
highlight the desired item and touch the Change  
Settings button to display the image quality detail  
screen.  
Figure 47: Image Recognition screen  
4
5
6
7
TOOLS MODE  
3–32  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
Perform one of the following:  
4
1
Touch the box that indicates the appropriate  
image quality level setting for Text & Photo, as  
illustrated in Figure 48.  
Figure 48: Text & Photo settings  
Figure 49: Color Recognition settings  
Figure 50: Text & Photo settings  
2
3
Touch the box that indicates the appropriate  
image quality level setting for Auto Color  
Recognition, as illustrated in Figure 49.  
Touch the box that indicates the appropriate  
image quality level setting for Text & Photo  
Balance, as illustrated in Figure 50.  
4
5
For Screening Adjustment, touch the box that  
indicates the appropriate application for the  
adjustment, as illustrated in Figure 51.  
Figure 51: Screening Adjustment screen  
Touch Save to display the Image Recognition  
screen.  
5
6
7
8
If necessary, repeat steps 2 through 5 for other  
image recognition items.  
Touch Close to display the System Image Quality  
screen.  
Touch Close to display the Tools screen.  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–33  
TOOLS MODE  
       
Auto Screening Adjust  
1
On the Tools screen, touch the System Image  
Quality icon to display the System Image Quality  
screen.  
1
2
2
3
Touch the Auto Screening Adjust icon to display  
the Auto Screening Adjust screen, as illustrated in  
Figure 52: Auto Screening Adjust screen  
4
5
6
7
TOOLS MODE  
3–34  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Perform one of the following:  
3
1
Touch the Halftone Screen icon to access the  
Halftone Screen, as illustrated in Figure 53.  
Touch the appropriate setting and touch Save  
to return to the Auto Screening Adjust screen.  
Figure 53: Halftone screen  
Touch Print Test Original to print a sample of  
the settings. Follow the directions on the  
Touch Screen to print the test original and  
enable the adjustment.  
2
3
NOTE: Test originals are printed from Paper  
Tray 5.  
When the adjustment process is complete,  
touch Adjustment Completed to print  
another test pattern and confirm the settings.  
Touch Close to display the System Image Quality  
screen.  
4
5
Touch Close to display the Tools screen.  
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–35  
TOOLS MODE  
 
Machine Timeouts  
1
The Machine Timeouts feature allows you to  
change the length of time the copier/printer waits  
before returning to the default settings after a job  
is complete or only partially programmed, entering  
Power Saver mode, powering off, or exiting  
System Administration mode. You may also  
disable or enable a timeout option through the  
Timeouts feature screens.  
2
3
On the Tools screen, touch the Machine  
Timeouts icon to display the Timeouts screen, as  
illustrated in Figure 54.  
1
2
Review the current settings for each tone. To  
change a setting, use the up and down arrows to  
highlight the desired item and touch the Change  
Settings button to display the detail screen.  
Figure 54: Timeouts screen  
4
5
6
7
TOOLS MODE  
3–36  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Perform one of the following:  
3
1
Use the up and down arrows (Figure 55) to  
increase or decrease the desired time before  
returning to the default settings after a job is  
complete or only partially programmed,  
entering Low Power mode, powering off, or  
exiting System Administration mode. Be sure  
to stay within the stated minimum and  
maximum times.  
Figure 55: Sample timeout setting screen  
2
3
Touch the Timeout Disabled button to  
prevent the machine from timing out.  
NOTE: The disable option is not available on  
the Low Power Timeout or Auto Power Off  
screen. If the copier/printer is not used for  
over four hours (default setting), it must enter  
Low Power mode.  
To re-enable an option that was previously  
disabled, use the up arrow to set a new time.  
Touch Close to display the Timeouts screen.  
4
5
If necessary, repeat steps 2 through 4 for other  
timeout settings.  
4
5
Touch Close to display the Tools screen.  
6
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–37  
TOOLS MODE  
 
Reduce/Enlarge Defaults  
1
Selecting values on the Reduce / Enlarge Presets  
screen enables you to specify six standard  
reduction/enlargement percentages to display as  
defaults on the Reduce/Enlarge screen.  
2
3
On the Tools screen, touch the Reduce/Enlarge  
Defaults icon to display the Reduce/Enlarge  
Presets screen, as illustrated in Figure 56.  
1
2
Review the current settings for each item. To  
change a setting, use the up and down arrows to  
highlight the desired item and touch the Change  
Settings button to display the preset reduction/  
enlargement detail screen.  
Figure 56: Reduce/Enlarge Presets screen  
4
5
6
7
TOOLS MODE  
3–38  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Touch the icon with the desired reduction/  
enlargement percentage, as illustrated in  
3
1
Touch Save to display the Reduce/Enlarge  
Presets screen.  
Figure 57: Sample Preset screen  
4
5
6
If necessary, repeat steps 2 through 4 for other  
reduction/enlargement items.  
2
3
Touch Close to display the Tools screen.  
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–39  
TOOLS MODE  
 
Change Tools Access Number  
1
Access numbers (sometimes called passwords)  
are used to ensure that unauthorized individuals  
do not have access to System Administration  
Tools. For maximum security, set your Access  
Number to a number other than the default  
(11111), and change it periodically (for example,  
quarterly).  
2
3
KEY POINT: In choosing a new access number,  
avoid known values such as birthdates or phone  
numbers, simple combinations, or five repeated  
numbers.  
On the Tools screen, touch the Change Tools  
Access Number icon to display the Change Tools  
Access Number screen, as illustrated in Figure 58.  
1
Enter a value from the numeric keypad in the New  
Number box. Touch the Enter button.  
2
3
Figure 58: Change Tools Access  
Number screen  
Enter the same number in the Confirm New  
Number box. Touch the Enter button.  
4
5
NOTE: If you make a mistake in entering a value,  
touch the Clear button, retype the number and  
touch the Enter button again.  
Touch Close to display the Tools screen.  
4
6
7
TOOLS MODE  
3–40  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Original Size Presets  
1
Selecting values on the Original Size Presets  
screen enables you to specify eleven sizes to  
display to users as preset defaults on the Original  
Size screen.  
2
3
On the Tools screen, touch the Original Size  
Presets icon to display the Original Size Presets  
screen, as illustrated in Figure 59.  
1
2
Review the current settings for each preset item.  
Figure 59: Original Size Presets screen  
(page 1)  
NOTE: There are two Original Size Presets  
screens. Check both to set or change all options.  
To display additional original size items, touch the  
Next Page or Previous Page button.  
To change a setting, use the up and down arrows  
to highlight the desired item and touch the  
Change Settings button to display the original  
size detail screen.  
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
3–41  
TOOLS MODE  
 
Perform one of the following:  
3
1
Touch the International Sizes button and  
touch one of the displayed international sizes  
Touch the Inch Sizes button and touch one of  
the standard US sizes (Figure 60)  
Touch the Variable Size button. Use the right  
and left arrows to set the X dimensions and  
the up and down arrows to set the Y  
dimensions for a customized preset original  
document size.  
2
3
Figure 60: Setting Original Size screen  
with Inch Sizes option selected  
Touch Save to display the Original Size Presets  
screen.  
4
5
6
If necessary, repeat steps 2 through 4 for other  
original size items.  
Touch Close to display the Tools screen.  
4
5
6
7
TOOLS MODE  
3–42  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
1
4. Maintenance  
2
3
Overview  
Some areas of the copier/printer require periodic  
cleaning or supply replacement to keep it  
operating reliably.  
This chapter specifies the areas of the copier/  
printer that require customer maintenance and  
provides procedures for maintaining those areas.  
4
5
Problems that cannot be solved by the operator  
need to be referred to the Xerox service  
representative. Use the procedure, “Calling For  
Service,” in this chapter when it becomes  
necessary to request a service call.  
The procedures for ordering the supplies for the  
copier/printer and a list of the supplies are also  
included at the end of the chapter.  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–1  
MAINTENANCE  
Cleaning the Touch Screen  
1
Clean the Touch Screen before the warm up cycle  
at the start of each day. Remove all dust and  
fingerprints.  
Wipe the Touch Screen with a clean, lint-free  
cloth.  
2
3
CAUTION:To avoid damage to the Touch Screen  
system, do not use any Xerox or Xerox Europe  
cleaner, water, or any commercial cleaner on the  
Touch Screen or on the hard button Control Panel,  
as illustrated in Figure 1.  
Figure 1: Cleaning the Touch Screen  
4
5
6
7
MAINTENANCE  
4–2  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Cleaning the Document Glass  
1
Keep the Document Glass clean to ensure clean  
copies and acceptable copy quality.  
Clean the Document Glass at the beginning of the  
day and during the day, as needed.  
2
3
Slightly dampen a clean lint-free cloth (Figure 2)  
with a small amount of Xerox or Xerox Europe  
Lens and Mirror Cleaner or a glass cleaner that is  
not abrasive, such as Windex or Glass Plus.  
1
CAUTION:To avoid damage to the copier/printer,  
do not pour or spray the cleaner directly onto the  
Document Glass.  
4
5
Figure 2: Dampening a lint-free cloth  
Clean the Document Glass by wiping the glass in  
the lengthwise direction, as illustrated in Figure 3.  
Keep your fingers off the glass.  
2
Use a clean, dry, lint-free cloth to wipe off any  
excess moisture.  
3
4
Repeat these steps, as required, until the  
Document Glass has no visible marks or streaks.  
Figure 3: Cleaning the Document Glass  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–3  
MAINTENANCE  
   
Cleaning the Document Glass Cover  
1
Lift the Document Glass Cover.  
1
2
Slightly dampen a clean, lint-free cloth with a  
small amount of Film Remover.  
2
3
Wipe the underside of the Document Glass Cover  
until it is clean and dry, as illustrated in Figure 4.  
3
If Film Remover gets on the Document Glass,  
perform the procedure for cleaning the Document  
Glass.  
Close the Document Glass Cover.  
4
KEY POINT: Periodically inspect the Document  
Glass Cover for foreign materials to keep the  
surface clean at all times. Any white, foreign  
substance on the surface of the cushion may  
cause the copier/printer to incorrectly calculate the  
actual document size or its position, which might  
4
5
Figure 4: Cleaning the  
Document Glass Cover  
result in an unsatisfactory copy.  
6
7
MAINTENANCE  
4–4  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Cleaning the Edit Pad  
1
If your copier/printer is equipped with an Edit Pad,  
clean the Edit Pad as necessary.  
2
3
Slightly dampen a clean, dry, lint-free cloth with a  
small amount of Xerox or Xerox Europe Lens and  
Mirror Cleaner.  
1
2
Lift the Clear Plastic Overlay and wipe the top  
surface of the Edit Pad until it is clean and dry, as  
illustrated in Figure 5.  
CAUTION:Do not crease or fold the Clear Plastic  
Overlay; permanent damage to the material may  
result.  
4
5
Lower the Clear Plastic Overlay.  
3
4
Figure 5: Cleaning the Edit Pad  
Wipe the top surface of the Clear Plastic Overlay  
until it is clean and dry, as illustrated in Figure 6.  
6
7
Figure 6: Cleaning the Top Surface of the  
Clear Plastic Overlay  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–5  
MAINTENANCE  
   
Supply replacement  
1
Replacing the Dry Ink Cartridge  
When a message is displayed to replace a Dry Ink  
Cartridge (Figure 7), follow the instructions  
provided here in addition to those on the labels  
surrounding the cartridges and affixed to the  
copier/printer.  
2
3
CAUTION:To prevent dry ink spillage, remove the  
Dry Ink Cartridge only when the “Cartridge is  
Empty" message appears on the Touch Screen.  
Figure 7: Add Dry Ink message  
Open the Front Door of the copier/printer and  
locate the Dry Ink Cartridges, as illustrated in  
Figure 8. From left to right the Dry Ink Cartridge  
colors are Cyan, Magenta, Yellow, and Black.  
1
2
Place a few sheets of paper on the floor under the  
Dry Ink Cartridge to catch any dry ink that may  
spill.  
4
5
Figure 8: Locating the Dry Ink Cartridge  
6
7
MAINTENANCE  
4–6  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
Remove the empty cartridge by rotating it  
counterclockwise until the large dot on the  
cartridge is aligned with the small dot on the  
copier/printer, as illustrated in Figure 9.  
3
1
2
3
Figure 9: Rotating the Dry Ink Cartridge  
Pull the cartridge completely out of the copier/  
printer, as illustrated in Figure 10. Dispose of the  
cartridge according to local regulations.  
4
Remove the new cartridge from the box.  
5
6
4
5
Figure 10: Pulling the Cartridge out of the  
copier/printer  
Shake the cartridge from side to side, as  
illustrated in Figure 11.  
6
7
Figure 11: Shaking the Cartridge  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–7  
MAINTENANCE  
     
Align the arrow on the cartridge with the raised  
arrow at the top of the opening, and slide the  
cartridge into the copier/printer, as illustrated in  
7
1
2
3
Figure 12: Aligning the Cartridge arrow and  
sliding the Cartridge into the copier/printer  
Rotate the cartridge clockwise until the dot on the  
cartridge is aligned with the dot on the copier/  
printer and the arrows on the cartridge are  
horizontal, as illustrated in Figure 13  
8
Close the Front Door of the copier/printer.  
9
4
5
Remove the sheets of paper on the floor under the  
Dry Ink Cartridge, and dispose of the sheets  
according to local regulations.  
10  
Figure 13: Rotating and securing  
the Cartridge  
CAUTION:Do not use warm or hot water, or  
cleaning solvents, to remove dry ink from your  
skin or clothing. This will set the dry ink and make  
it difficult to remove. If any dry ink gets on your  
skin or clothing, use a brush to remove the dry ink,  
blow it off, or wash it off with cold water and mild  
soap.  
CAUTION:If more than one Dry Ink Cartridge  
needs to be replaced at the same time, be careful  
to place the new cartridges in their correct color  
locations.  
6
7
MAINTENANCE  
4–8  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
Replacing the Dry Ink Waste Container  
1
When a message is displayed to replace a Dry Ink  
Waste Container (Figure 14), follow the  
instructions provided on this page in addition to  
those on the labels surrounding the Dry Ink Waste  
Container and affixed to the copier/printer.  
CAUTION:To prevent spilling dry ink, remove the  
Dry Ink Waste Container only when the “Dry Ink  
Waste Container is Full" message appears on the  
Touch Screen.  
2
3
Figure 14: Dry Ink Waste Container message  
Open the Front Door of the copier/printer.  
1
2
Place a few sheets of paper on the floor under the  
Dry Ink Waste Container to catch any dry ink that  
may spill.  
Locate the Waste Container (area A in Figure 15)  
in the upper left of the printer/copier.  
3
4
5
Figure 15: Locating the old  
Dry Ink Waste Container  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–9  
MAINTENANCE  
   
Grasp the Dry Ink Waste Container with your right  
hand, as illustrated in Figure 16, and pull the Dry  
Ink Waste Container completely out of the copier/  
printer.  
4
1
2
3
Figure 16: Removing the old  
Dry Ink Waste Container  
Place the Dry Ink Waste Container in a plastic  
bag, as illustrated in Figure 17, and dispose of the  
used container according to local regulations.  
5
4
5
Figure 17: Disposing of the old  
Dry Ink Waste Container  
Remove the new Dry Ink Waste Container from  
the box and bag, as illustrated in Figure 18.  
6
6
7
Figure 18: Removing the new Dry Ink Waste  
Container from the bag  
MAINTENANCE  
4–10  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
     
Align the new Dry Ink Waste Container with the  
arrow on the copier/printer, and slide the Dry Ink  
Waste Container into the copier/printer, as  
illustrated in Figure 19.  
7
1
Close the Front Door of the copier/printer.  
8
9
Remove the sheets of paper on the floor under the  
Dry Ink Waste Container, and dispose of the  
sheets according to local regulations.  
2
3
CAUTION:Do not use warm or hot water, or  
cleaning solvents, to remove dry ink from your  
skin or clothing. This will set the dry ink and make  
it difficult to remove. If any dry ink gets on your  
skin or clothing, use a brush to remove the dry ink,  
blow it off, or wash it off with cold water and mild  
soap.  
Figure 19: Inserting the new  
Dry Ink Waste Container  
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–11  
MAINTENANCE  
 
Replacing the Developer Waste Container  
1
When a message is displayed to replace a  
Developer Waste Container, also known as the  
Trickle Bottle, follow the instructions provided on  
this page in addition to those on the labels  
surrounding the Developer Waste Container and  
affixed to the copier/printer.  
CAUTION:To prevent developer spillage, remove  
the Developer Waste Container only when the  
“Developer Waste Container is Full" message  
appears on the Touch Screen.  
2
3
Open the Front Door of the copier/printer.  
1
2
Place a few sheets of paper on the floor under the  
Developer Waste Container to catch any  
developer that may spill.  
Locate the Developer Waste container (area C in  
3
4
5
Figure 20: Locating the old  
Developer Waste Container  
6
7
MAINTENANCE  
4–12  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Grasp the Developer Waste Container with your  
right hand. Pull the Developer Waste Container  
completely out of the copier/printer, as illustrated  
4
1
2
3
Figure 21: Removing the old  
Developer Waste Container  
Remove the gold cap from the front of the used  
Developer Waste Container, as illustrated in  
5
4
5
Figure 22: Removing the cap  
Securely push the gold cap over the opening on  
the back of the waste container, as illustrated in  
Figure 23, to prevent developer beads from  
spilling out.  
6
6
7
Figure 23: Placing the cap on  
the waste container  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–13  
MAINTENANCE  
     
Place the used Developer Waste Container in a  
plastic bag, as illustrated in Figure 24, and  
dispose of it according to local regulations.  
7
1
2
3
Figure 24: Disposing of the new  
Developer Waste Container  
Remove the new Developer Ink Waste Container  
from the box and bag, as illustrated in Figure 25.  
8
9
4
5
Figure 25: Removing the new  
container from the bag  
Align the new Developer Waste Container with the  
arrow on the copier/printer, then slide the  
Developer Waste Container into the copier/printer,  
as illustrated in Figure 26.  
Close the Front Door of the copier/printer.  
10  
11  
Remove the sheets of paper on the floor under the  
Developer Waste Container and dispose of the  
sheets according to local regulations.  
6
7
Figure 26: Inserting the new  
Developer Waste Container  
MAINTENANCE  
4–14  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
     
Replacing the Copy/Print Cartridge  
1
When a message is displayed to replace a Copy/  
Print Cartridge (Figure 27), follow the instructions  
provided on this page in addition to those on the  
labels surrounding the Copy/Print Cartridge and  
affixed to the copier/printer.  
CAUTION:To prevent any damage to the new  
Copy/Print Cartridge, remove the Copy/Print  
Figure 27: Replace the Copy/Print Cartridge  
message  
2
3
Cartridge only when the “Replace the Copy/Print  
Cartridge” message appears on the Touch  
Screen.  
CAUTION:Do not pull out the Dry Ink Waste  
Container when the Copy/Print Cartridge has  
been pulled out. Damage to the Copy/Print  
Cartridge may occur.  
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–15  
MAINTENANCE  
 
1
Open the Front Door of the copier/printer.  
1
2
Rotate the Copy/Print Cartridge gold latch release  
(area B) counterclockwise to its unlocked position,  
as illustrated in Figure 28 and Figure 29.  
2
3
NOTE: The “B” pictured on the release in Figure  
28 is actually on the cartridge.  
Figure 28: The gold latch release (B)  
4
5
Figure 29: Unlocking the Copy/Print Cartridge  
6
7
MAINTENANCE  
4–16  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
Grasp the Copy/Print Cartridge gold handle  
release with your right hand and push up to  
release the latch, as illustrated in Figure 30. Pull  
the cartridge out slowly until the strap on top of the  
Copy/Print Cartridge is visible.  
3
4
1
Grasp the strap with your left hand and remove  
the cartridge completely out of the copier/printer,  
as illustrated in Figure 30.  
2
3
Figure 30: Removing the Copy/Print Cartridge  
and grasping the Strap  
Remove the new Copy/Print Cartridge from the  
box.  
5
6
Grab the tab on the Protective Instruction Sheet  
and pull the sheet out slowly counterclockwise  
from the Copy/Print Cartridge, as illustrated in  
4
5
Figure 31: Removing the Protective  
Instruction Sheet from the Cartridge  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–17  
MAINTENANCE  
   
CAUTION:To prevent any damage to the new  
Copy/Print Cartridge, ensure the cartridge  
alignment is correct before sliding it into the  
copier/printer.  
1
Align the new Copy/Print Cartridge with the arrow  
on the copier/printer, then slide the new Copy/  
Print Cartridge into the copier/printer, as illustrated  
7
2
3
Press the new Copy/Print Cartridge in very firmly  
until the gold handle clicks down.  
8
9
Figure 32: Inserting the new  
Copy/Print Cartridge  
Rotate the Copy/Print Cartridge gold latch release  
clockwise to its locked position, as illustrated in  
4
5
Figure 33: Locking the Copy/Print Cartridge  
Close the Front Door of the copier/printer.  
10  
11  
Place the old Copy/Print Cartridge in the box that  
contained the new cartridge and return it to Xerox  
according to the instructions on the box.  
6
7
MAINTENANCE  
4–18  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
Replacing the Fuser Oil Cartridge  
1
When a message is displayed to replace the  
Fuser Oil, follow the instructions provided on this  
page in addition to those on the labels  
surrounding the Fuser Oil area (Figure 34) and  
affixed to the copier/printer.  
WARNING: The fuser can be very hot. To avoid  
personal injury, do not touch any component other  
than those indicated in the following procedure.  
Figure 34: Check the Fuser Oil message  
2
3
CAUTION:Fuser oil can be slippery. If any fuser  
oil is spilled on the floor, thoroughly clean the  
area.  
WARNING: Do not place the fuser oil cartridge on  
the copier/printer. If any fuser oil is spilled on the  
copier/printer, thoroughly clean it.  
WARNING: Fuser oil may cause irritation to your  
eyes. Thoroughly wash your hands with soap and  
water after handling the fuser oil cartridge.  
4
5
Open the Front Door of the copier/printer.  
1
2
Place a few sheets of paper on the floor to catch  
any fuser oil that may spill.  
Rotate the green handle clockwise, to the down  
position.  
3
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–19  
MAINTENANCE  
 
Grasp the Paper Path Module and firmly pull the  
module out of the copier/printer until it is fully  
open, as illustrated in Figure 35.  
4
1
2
3
Figure 35: Pulling out the Paper Path Module  
Locate the Fuser Oil Cartridge in the front of the  
Paper Path Module (area D).  
5
6
Lift the Fuser Oil Cartridge straight up off the  
module, as illustrated in Figure 36. Hold it steady  
in this position until any excess oil has dripped off  
the cartridge and into the fuser oil reservoir. Hold a  
sheet of paper under the bottle nozzle to catch  
any drips while removing the cartridge from the  
machine.  
D
4
5
Figure 36: Removing the old  
Fuser Oil Cartridge (D)  
6
7
MAINTENANCE  
4–20  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
WARNING: Do not place the fuser oil cartridge on  
the copier/printer. If any fuser oil is spilled on the  
copier/printer, thoroughly clean it.  
1
Place the old cartridge in a plastic bag, as  
illustrated in Figure 37, and dispose of it according  
to local regulations.  
7
8
2
3
Figure 37: Disposing of the old cartridge  
Remove the new cartridge from the box and bag,  
as illustrated in Figure 38.  
4
5
Figure 38: Removing the new cartridge  
from the box and bag  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–21  
MAINTENANCE  
   
Remove the cap at the end of the Fuser Oil  
Cartridge, as illustrated in Figure 39.  
9
1
2
3
Figure 39: Removing the Fuser Oil  
Cartridge Cap  
Align the cartridge in the proper position on the  
Paper Path Module. Press it carefully into place,  
as illustrated in Figure 40.  
10  
11  
4
5
Grasp the Paper Path Module and firmly push the  
module into the copier/printer.  
Figure 40: Installing the Fuser Oil Cartridge  
6
7
MAINTENANCE  
4–22  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
Rotate the Paper Path Module Handle  
counterclockwise, to the up position, until it is in a  
locked position.  
12  
1
Close the Front Door of the copier/printer.  
13  
14  
Remove the sheets of paper on the floor under the  
Paper Path Module and dispose of the sheets  
according to local regulations.  
2
3
CAUTION:Fuser oil can be slippery. If any fuser  
oil has been spilled on the floor, thoroughly clean  
the area.  
WARNING: Do not place the fuser oil cartridge on  
the copier/printer. If any fuser oil is spilled on the  
copier/printer, thoroughly clean it.  
WARNING: Fuser oil may cause irritation to your  
eyes. Thoroughly wash your hands with soap and  
water after handling the fuser oil cartridge.  
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–23  
MAINTENANCE  
Replacing the Cleaning Web  
1
When a message is displayed to replace the  
Cleaning Web (Figure 41), follow the instructions  
provided on this page in addition to those on the  
labels near the Cleaning Web affixed to the copier/  
printer.  
Figure 41: Check the Cleaning Web message  
2
3
WARNING: The fuser can be very hot. To avoid  
personal injury, do not touch any components  
other than those indicated in the following proce-  
dure.  
Open the Front Door of the copier/printer.  
1
2
Rotate the Paper Path Module Handle clockwise,  
to the down position.  
4
5
Pull the Paper Path Module out of the copier/  
printer until it is fully open, as illustrated in  
3
Figure 42: Pulling out the Paper Path Module  
6
7
MAINTENANCE  
4–24  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
WARNING: The fuser can be very hot. To avoid  
personal injury, wait at least 20 minutes before  
performing the next step to allow the fuser to cool.  
Do not touch any component other than those  
indicated in the following procedure.  
1
2
3
Figure 43: Allow the fuser to cool  
E
Press down on the Front and Rear Release  
buttons on the top of the fuser assembly, as  
illustrated in Figure 44, to unlatch the Cleaning  
Web (area E). The web opens to the right of the  
Paper Path Module.  
4
4
5
Figure 44: Unlatching the Cleaning Web  
Gently push down on the Cleaning Web (E) and  
pull it toward the right to remove the web from the  
copier/printer, as illustrated in Figure 45.  
5
6
Place the Cleaning Web in a bag and dispose of  
the web according to local regulations.  
6
7
Figure 45: Removing the Cleaning Web  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–25  
MAINTENANCE  
   
Remove the new Cleaning Web from the box.  
7
8
1
Align the front and rear arrows of the new  
Cleaning Web with the front and rear arrows  
on the right side of the fuser, as illustrated in  
2
3
Figure 46: Aligning the new Cleaning Web  
Rest the Cleaning Web on the black brackets and  
gently push the top of the new Cleaning Web into  
place, as illustrated in Figure 47. The Cleaning  
Web is in position when it stops. Press firmly to  
ensure that it latches.  
9
CAUTION:Do not force the new Cleaning Web  
into the fuser, or you may damage the Cleaning  
Web.  
4
5
Figure 47: Replacing the new Cleaning Web  
Grasp the Paper Path Module and push the  
module into the copier/printer.  
10  
11  
Rotate the Paper Path Module handle  
counterclockwise, to the up position, until it is in a  
locked position.  
Close the Front Door of the copier/printer.  
12  
6
7
MAINTENANCE  
4–26  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
   
Calling for Service  
1
There may be times when you will not be able to  
correct a copier/printer problem. When this  
happens, you should call for service.  
Follow the instructions below before calling for  
service.  
2
3
Be prepared to provide a complete description of  
the problem to the service operator. Defining the  
copier/printer problem accurately may help you  
and the operator solve the problem over the  
phone and minimize copier/printer downtime. If  
the problem cannot be solved by telephone, a  
service representative will be dispatched to your  
copier/printer promptly.  
1
2
Before you attempt to clear a fault condition, press  
and hold the Stop button to display the fault code  
on the screen.  
4
5
NOTE: If an attempt was made to clear the fault  
before pressing the Stop button, the fault code will  
not appear.  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–27  
MAINTENANCE  
Record the displayed Fault Codes.  
3
4
1
Record the Machine Serial Number from the label  
on the inside lower left cover of the copier/printer,  
as illustrated in Figure 48.  
If copy quality is a problem, take a copy sample to  
the telephone with you to help you describe the  
problem or to assist you when answering the  
questions from the service operator about the  
defects.  
5
2
3
If possible, use a phone near the copier/printer to  
call the Service Telephone Number. Follow the  
instructions provided by the operator.  
6
7
For applications support, user help, and service  
support, call the appropriate number:  
Figure 48: Machine Serial Number location  
US:  
1-800-821-2797  
Canada:  
Europe:  
1-800-939-3769  
_________________________  
Latin America: _________________________  
4
5
6
7
MAINTENANCE  
4–28  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
 
Ordering supplies  
1
Be sure to check your supplies regularly and order  
replacements before you run out.  
Call the appropriate number listed below for  
consumable supplies:  
US  
1-800-822-2200  
2
3
Canada (English) 1-800-668-0199  
Canada (French) 1-800-668-0133  
Europe:  
________________________  
________________________  
Latin America:  
Give the representative the following information:  
Your Xerox Customer Number  
(in the format X-XXX-XXX-XXXX)  
_______________________________  
Your Model Number:  
DocuColor 12  
4
5
____________________  
DocuColor 12 with External Digital Front  
End (DFE)  
____________________  
Item description  
Quantities of items required  
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–29  
MAINTENANCE  
Supplies to keep on hand  
1
Refer to the following table for a list of the supplies  
you should keep on hand and the part numbers for  
each item.  
Xerox  
Canada  
Xerox  
Europe  
Supply Items  
USA  
2
3
Lens and Mirror Cleaner  
Lint Free Cloth  
43P81  
43P81  
8R9017B  
19P3025  
8R90176  
5R90241  
5R90242  
5R90243  
5R90244  
6R90280  
6R90281  
6R90282  
6R90283  
8R7982  
19P3025  
43P45  
5R616  
5R617  
5R618  
5R619  
6R945  
6R946  
6R947  
6R948  
8R7975  
8R7976  
19P3025  
43P45  
Film Remover  
Developer, Black  
Developer, Cyan  
Developer, Magenta  
Developer, Yellow  
Dry Ink, Black  
5R616  
5R617  
5R618  
5R619  
6R945  
6R946  
6R947  
6R948  
8R7975  
8R7976  
8R7977  
8R7980  
13R557  
Dry Ink, Cyan  
Dry Ink, Magenta  
Dry Ink, Yellow  
4
5
Fuser Oil Cartridge  
Dry Ink Waste Container  
8R7983  
Developer Waste Container 8R7977  
8R7984  
Cleaning Web  
8R7980  
13R557  
8R7985  
Copy/Print  
Cartridge (FSMA)  
13R559  
Copy/Print  
13R558  
13R558  
13R560  
Cartridge (T&M)  
6
7
MAINTENANCE  
4–30  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
Recommended papers and transparencies  
1
For general information, refer to the Color  
Materials Usage Guide.  
For additional specific information regarding  
materials that have been tested and approved for  
use in the DocuColor 12, refer to the  
Recommended Materials for the DocuColor 12.  
This list is available on the Xerox web site and will  
be updated periodically. Contact your Xerox  
representative for additional details.  
2
3
Replacement Manuals (USA market only)  
To order a replacement DocuColor 12 User Guide,  
Quick Reference Card, or System Administration  
Guide, call the Xerox Customer Parts & Product  
Support Center at the following number:  
1-800-828-5881 (USA only)  
Be prepared to provide your Customer Order  
Number and the Serial Number of your copier/  
printer.  
4
5
6
7
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
4–31  
MAINTENANCE  
1
2
3
4
5
6
7
MAINTENANCE  
4–32  
DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE  
Prepared by:  
Xerox Corporation  
Multinational Customer and Service Education  
780 Salt Road  
Webster, New York 14580  
701P99663  

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