MIELE HS20 User Manual

Vacuum cleaner  
Operating instructions  
AUS, NZ  
HS20  
M.-Nr. 11 646 821  
Warning and Safety instructions  
It is essential to read these instructions.  
This vacuum cleaner conforms to current safety requirements. In-  
appropriate use can lead to personal injury and damage to prop-  
erty.  
Please read the operating instructions before using the vacuum  
cleaner for the first time. They contain important information on the  
safety, use and maintenance of the vacuum cleaner. This will pre-  
vent both personal injury and damage to the appliance.  
In accordance with standard IEC 60335-1, Miele expressly and  
strongly advises that you read and follow the instructions in the  
“Connection” chapter as well as the safety instructions and warn-  
ings.  
Miele cannot be held liable for injury or damage caused by non-  
compliance with these instructions.  
Keep these operating instructions in a safe place and pass them  
on to any future owner.  
Always disconnect the vacuum cleaner from the power supply  
when you have finished using it, before changing any accessories,  
as well as for maintenance work, cleaning and troubleshooting.  
Switch off at the wall socket and unplug it.  
Correct application  
This vacuum cleaner is intended for cleaning flooring in domestic  
households and similar residential environments. This vacuum  
cleaner is not suitable for use on construction sites.  
This vacuum cleaner is not intended for outdoor use.  
This vacuum cleaner can be used for all normal cleaning of car-  
pets, rugs and robust hard flooring.  
3
 
Warning and Safety instructions  
This vacuum cleaner is intended for use at altitudes of up to  
4000 m above sea level.  
The vacuum cleaner must only be used to vacuum dry floor sur-  
faces. Do not vacuum people or animals. Any other types of use,  
modifications or alterations are not permitted.  
The vacuum cleaner can only be used by people (including chil-  
dren) with reduced physical, sensory, or mental capabilities, or lack  
of experience or knowledge, if they are supervised whilst using it or  
have been shown how to use it in a safe way and understand and re-  
cognise the consequences of incorrect operation.  
Safety with children  
Danger of suffocation. Packaging, e.g. plastic wrappings, must be  
kept out of the reach of babies and children. Whilst playing, children  
could become entangled in packaging or pull it over their head and  
suffocate.  
Young children must be kept away from the vacuum cleaner un-  
less they are constantly supervised.  
Older children may only use the vacuum cleaner without supervi-  
sion if they have been shown how to use it in a safe manner. Chil-  
dren must be able to understand and recognise the possible dangers  
caused by incorrect operation.  
Children must not be allowed to clean or maintain the vacuum  
cleaner unsupervised.  
Please supervise children in the vicinity of the vacuum cleaner and  
do not let them play with it.  
Technical safety  
Before using the vacuum cleaner and its accessories, check for  
any visible signs of damage. Do not use a damaged appliance.  
4
Warning and Safety instructions  
Compare the connection data on the data plate of the vacuum  
cleaner (mains voltage and frequency) with that of the mains electri-  
city supply. This data must match exactly. Without modifications, the  
vacuum cleaner is suitable for 50 Hz or 60 Hz.  
The mains electrical outlet must be fitted with an appropriate cir-  
cuit breaker.  
Temporary or permanent operation with a self-sufficient or non-  
mains synchronous energy supply system (e.g. isolated networks,  
back-up systems) is possible. A requirement for the operation is that  
the energy supply system complies with all current local and national  
requirements that apply to stand-alone, solar and/or battery sys-  
tems.  
The protective measures provided in the domestic installation and in  
this Miele product must also be assured in their function and opera-  
tion in isolated operation or in non-mains synchronous operation, or  
replaced with equivalent measures in the installation.  
Do not pull or carry the vacuum cleaner by the cable, and be care-  
ful not to damage the cable when withdrawing the plug from the  
socket. Keep the cable away from sharp edges and do not let it get  
squashed, for example, under a door. Avoid running the vacuum  
cleaner over the cable. This could damage the cable, plug or socket.  
The appliance must not be used if any of these have suffered dam-  
age.  
Do not use the vacuum cleaner if the cable is damaged. If the  
cable is damaged it must be replaced together with a complete  
cable rewind. For safety reasons this must only be done by Miele  
Service or a Miele authorised service technician.  
Repairs should only be undertaken by a Miele authorised service  
technician. Otherwise the warranty will be invalidated.  
Repairs and other work by unqualified persons can cause consid-  
erable danger to users.  
5
Warning and Safety instructions  
Miele can only guarantee the safety of the appliance when genu-  
ine Miele replacement parts are used. Faulty components must only  
be replaced with genuine Miele replacement parts.  
The packaging material protects the vacuum cleaner from trans-  
port damage. We recommend you keep the packaging for transport  
purposes.  
Cleaning  
Do not immerse the vacuum cleaner or any accessories supplied  
with it in water.  
Clean the vacuum cleaner and accessories only with a dry cloth or  
slightly damp cloth and mild washing-up liquid.  
Exception for fine dust filter:  
if the dust filter is heavily soiled, you can rinse the pleated side of the  
filter and the filter mat under cold running water.  
Do not use washing-up liquid or cleaning brushes. Do not use sharp  
or pointed objects. After cleaning, allow the fine dust filter and the fil-  
ter mat to dry in a well ventilated room for a minimum of 24 hours,  
placing the filter with the pleated side facing up.  
Correct use  
Do not use the vacuum cleaner without the dust container, fine  
dust filter with filter mat, filter frame, pre-filter, dust compartment  
seal and exhaust filter.  
Do not vacuum up anything which has been burning or is still  
glowing e.g. cigarettes, ashes or coal, whether glowing or apparently  
extinguished.  
Do not use the vacuum cleaner to vacuum up any water, liquid or  
damp dirt. Wait until any freshly cleaned or shampooed rugs or car-  
pets are completely dry before attempting to vacuum.  
Do not use the vacuum cleaner to vacuum toner dust. Toner, such  
as that used in printers and photocopiers, can conduct electricity.  
6
Warning and Safety instructions  
Do not vacuum up any inflammable or combustible liquids or  
gases and do not vacuum in areas where such substances are  
stored.  
Do not vacuum at head height and do not let the suction get any-  
where near a person's head.  
Accessories  
It is not advisable to vacuum directly with the handle, i.e. without  
an accessory attached as the rim could get damaged and you could  
hurt yourself on sharp edges.  
Only use genuine accessories with the “ORIGINAL Miele” logo on  
the packaging. The manufacturer cannot otherwise guarantee the  
safety of the product.  
7
Guide to the appliance  
8
 
Guide to the appliance  
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Handle  
Air inlet valve  
Release catches  
Comfort telescopic tube  
Release catch for Comfort telescopic tube  
Floorhead*  
Side flap release catch (to gain access to the filter frame and the pre-filter)  
Cleaning tool  
Fine dust filter with filter mat  
Dust container release catch  
Dust container  
Filter frame  
Pre-filter  
Dust container carrying handle  
Connection cable  
Dust compartment seal  
Park system  
Footswitch for cable rewind  
Suction power selector  
On/Off footswitch  
Vacuum cleaner carrying handle  
Exhaust filter compartment flap  
Suction hose  
* These special features depend on the model and may vary or may not be avail-  
able on your vacuum cleaner.  
9
Caring for the environment  
Disposing of sales packaging  
Disposing of your old appli-  
ance  
Before disposing of your old appliance,  
remove the fine dust filter including the  
filter mat and the exhaust filter and dis-  
pose of them with your household  
waste.  
The packaging material protects the va-  
cuum cleaner from transport damage.  
The packaging materials used are se-  
lected from materials which are environ-  
mentally friendly for disposal and can  
therefore be recycled.  
Recycling the packaging material re-  
duces the use of raw materials in the  
manufacturing process and also re-  
duces the amount of waste in landfill  
sites. Ensure that any plastic wrap-  
pings, bags, etc. are disposed of safely  
and kept out of the reach of babies and  
young children. Danger of suffocation.  
Electrical and electronic appliances  
contain many valuable materials. They  
also contain certain materials, com-  
pounds and components which were  
essential for their correct functioning  
and safety. These could be hazardous  
to human health and to the environment  
if disposed of with household waste or  
if handled incorrectly. Please do not,  
therefore, dispose of your old appliance  
with household waste.  
Please dispose of it at your local com-  
munity waste collection / recycling  
centre for electrical and electronic ap-  
pliances, or contact your dealer or  
Miele for advice. Please ensure that  
your old appliance poses no risk to chil-  
dren while being stored prior to dis-  
posal.  
10  
 
Connecting the suction hose to the  
handle  
Connection  
Attaching the suction hose  
Insert the suction hose into the  
Insert the hose connector into the  
suction opening on the vacuum  
cleaner until it clicks into position. To  
do this, line up the guides on the two  
pieces.  
handle until it clicks into position.  
Connecting the handle to the suction  
tube  
Insert the handle into the suction tube  
until it clicks into position. To do this,  
line up the guides on the two pieces.  
If you want to separate the pieces  
again, press the release catches at  
the side of the hose connector, and  
pull the suction hose out of the suc-  
tion opening.  
To detach the handle from the suction  
tube, press the release catch and pull  
the handle out of the suction tube,  
twisting it slightly as you do so.  
11  
 
Connecting the telescopic tube to  
the floorhead  
You will recognise that the  
HEPA AirClean exhaust filter is fitted to  
the appliance by an indicator strip  
hanging out of the exhaust filter com-  
partment.  
Push the telescopic tube into the  
floorhead and turn it clockwise or  
anti-clockwise until it clicks into posi-  
tion.  
To detach the floorhead from the suc-  
tion tube press the release button  
and pull the suction tube away from  
the floorhead, twisting it slightly as  
you do so.  
Activating the timestrip® filter  
change indicator on the  
HEPA AirClean exhaust filter  
Depending on the model, your vacuum  
cleaner will be fitted as standard with  
one of the following exhaust filters:  
Press the release catch on the ex-  
haust filter compartment flap and re-  
move the flap.  
- Hygiene AirClean SF-HY 60 (tur-  
quoise)  
- HEPA AirClean SF-HA 60 (white)  
If your vacuum cleaner is fitted with a  
HEPA AirClean exhaust filter, you need  
to activate the timestrip® filter change  
indicator.  
12  
Remove the indicator strip from the  
HEPA AirClean exhaust filter.  
Fit the exhaust filter compartment  
flap carefully in the bottom of the ex-  
haust filter compartment and close  
the flap, making sure it clicks into po-  
sition.  
How the exhaust filter timestrip®  
change indicator works  
The exhaust filter timestrip® change in-  
dicator shows the remaining functional  
life of the exhaust filter. After approx. 50  
operating hours the display will be com-  
pletely filled with red. 50 operating  
hours equates to approximately one  
year of use.  
Press the timestrip® filter change in-  
dicator on the HEPA AirClean exhaust  
filter.  
After approx. 10–15 seconds, a thin red  
line will appear in the left-hand side of  
the display.  
13  
Using the supplied accessories  
Attach the accessories holder to the  
connector on the handle if required.  
Make sure it clicks into position.  
Dusting brush  
For cleaning skirting boards, as  
well as ornate, carved or particu-  
larly delicate objects.  
The head can be swivelled to ad-  
just the angle.  
Use  
Adjusting the telescopic suction tube  
One part of the telescopic suction tube  
is packed inside the other, and it can be  
adjusted to suit your height for comfort-  
able vacuuming.  
Upholstery nozzle  
For cleaning upholstery, mat-  
tresses, cushions, curtains, etc.  
Crevice nozzle  
For cleaning in folds, crevices or  
corners.  
Accessories holder for the  
above accessories  
Symbols on the holder show  
where to attach the different ac-  
cessories.  
Grasp the release mechanism and  
adjust the telescopic suction tube to  
the required length.  
14  
   
Adjusting the floorhead  
Depending on the model, your vacuum  
cleaner will be fitted as standard with  
one of the floorheads illustrated.  
This vacuum cleaner can be used for  
daily cleaning of carpets, rugs and ro-  
bust hard flooring.  
Miele offers a range of other floorheads,  
brushes and accessories for other types  
of flooring and special applications (see  
“Optional accessories”).  
Please observe the flooring manu-  
facturer’s cleaning and care instruc-  
tions.  
Clean even hard flooring which is not  
susceptible to scratching, as well as  
flooring with gaps or deep crevices in it  
with the brush protruding:  
Press the footswitch.  
Vacuum carpets and rugs with the  
brush retracted:  
Press the footswitch.  
If the suction power of the adjustable  
floorhead seems too high, reduce the  
suction until the floorhead is easier  
to manoeuvre (see “Use” – “Regulat-  
ing the suction power”).  
15  
Adjustable floorhead  
Insert the plug into the socket.  
Risk of damage due to overheat-  
ing.  
The mains cable may overheat after  
a long period of use.  
If vacuuming for longer than  
30 minutes, the cable must be pulled  
out all the way.  
Rewinding the cable  
Switch off at the wall socket and un-  
plug it.  
The adjustable floorhead can also be  
used for vacuuming the stairs.  
Risk of injury caused by falling  
vacuum cleaner.  
You may be injured if the vacuum  
cleaner should fall from the stairs.  
When vacuuming stairs, it is best to  
start at the bottom of the stairs and  
move upwards.  
Unwinding the mains cable  
Press the rewind foot switch. The  
cable will rewind automatically.  
Pull the mains cable out to the re-  
quired length.  
16  
Switching on and off  
When using the adjustable floorhead,  
if the suction seems too high, reduce  
the suction power until the floorhead  
is easier to manoeuvre.  
Press the On/Off footswitch .  
During vacuuming  
During vacuuming, pull the vacuum  
Turn the suction power selector to the  
power level you require, making sure  
it clicks into position.  
cleaner behind you like a sledge.  
To regulate the suction power  
The suction power can be regulated to  
suit the type of flooring being cleaned.  
Reducing the suction power reduces  
the amount of effort required to man-  
oeuvre the floorhead.  
Opening the air inlet valve  
It is easy to reduce the suction power  
for a short time, e.g. to prevent rugs or  
other textile flooring being sucked into  
the vacuum cleaner.  
The vacuum cleaner has symbols on  
the controls which indicate the type of  
use the settings are suitable for.  
Curtains, fabric  
Cut pile carpets, rugs and runners  
Loop pile carpet and rugs  
Hard flooring and heavily soiled  
carpets and rugs (also for clean-  
ing upholstery and mattresses  
with the upholstery nozzle)  
17  
Open the air inlet valve on the handle  
far enough to reduce the suction  
power.  
Maintenance  
Risk of electric shock from mains  
voltage.  
The floorhead will be easier to man-  
oeuvre.  
The mains voltage is applied to the  
appliance even if it is switched off.  
Before carrying out any maintenance  
work, switch the appliance off at the  
wall socket and unplug it.  
Setting down and storing the  
vacuum cleaner  
Risk of electric shock from mains  
voltage.  
The mains voltage is applied to the  
appliance even if it is switched off.  
After use, switch the appliance off at  
the wall socket and unplug it.  
We recommend using only genuine  
Miele accessories bearing the “ORI-  
GINAL Miele” logo on the packaging.  
Only these will guarantee the optimum  
performance of your vacuum cleaner  
and the best possible cleaning results.  
Please note that faults and damage  
caused by use of accessories which  
do not bear the “ORIGINAL Miele”  
logo on the packaging are not covered  
by the vacuum cleaner warranty.  
Park system  
Retract the telescopic tube fully.  
Emptying and cleaning the dust con-  
tainer  
Slot the floorhead or floorbrush into  
the park system from above.  
Do not lift the vacuum cleaner by the  
dust container carrying handle when  
transporting it.  
Always use the vacuum cleaner car-  
rying handle.  
Empty the dust container before the  
dust reaches the max marking on the  
dust container.  
18  
     
Clean the dust container using a  
slightly damp cloth and mild wash-  
ing-up liquid if necessary.  
Dry the dust container thoroughly.  
Close the flap making sure it clicks  
into place.  
Unlatch the dust container by lifting  
the handle upwards.  
Remove the dust container.  
The contents of the container can be  
disposed of with normal household  
waste, providing they consist of gen-  
eral household dust only.  
Insert the dry dust container back  
into the vacuum cleaner at an angle  
with the handle lifted up.  
Hold the dust container close to the  
bin to prevent dust from billowing out.  
Latch the dust container into place by  
pushing the handle back down.  
Cleaning the fine dust filter  
The fine dust filter is located on the rear  
side of the dust container. It is  
equipped with a filter mat.  
Both parts should be cleaned when ne-  
cessary, and should also be cleaned  
should suction power start to weaken.  
Clean both filters once a month with  
water and allow 24 hours for the filters  
to dry.  
Press the release catch on the bot-  
tom of the dust container.  
The flap will open and the dust will fall  
out.  
19  
 
Remove the dust container.  
Remove the filter mat from the fine  
dust filter.  
The fine dust filter is located at the rear  
of the dust container.  
Carefully knock the dust out of both  
filters over a bin.  
Remove the fine dust filter in the dir-  
ection of the arrow.  
Take the cleaning tool out of the side  
flap on the dust container.  
20  
Rinse the pleated side of the fine dust  
filter under cold running water.  
Clean the pleated side of the fine  
dust filter with the long brushes on  
the cleaning tool.  
Rinse the filter mat under cold run-  
ning water.  
Risk of damage caused by incor-  
rect cleaning.  
The fine dust filter and the filter mat  
can become damaged and be less  
effective as a result.  
Do not use pointed or sharp-edged  
objects to clean the fine dust filter  
and the filter mat.  
Risk of damage caused by incor-  
rect cleaning.  
The fine dust filter and the filter mat  
can become damaged and be less  
effective as a result.  
Do not use washing-up liquid or  
cleaning brushes when cleaning the  
pleated side of the fine dust filter and  
the filter mat with water. After clean-  
ing, allow the fine dust filter to dry in  
a well ventilated room for a minimum  
of 24 hours with the pleated side fa-  
cing up. The filter mat must also be  
left to dry for at least 24 hours.  
Clean the pleated side of the fine dust  
filter and the filter mat with water once a  
month.  
21  
Putting the fine dust filter and the fil-  
ter mat together  
Refit the dust container to the va-  
cuum cleaner.  
Attach the dry filter mat to the dry fine  
dust filter so that the soft side of the  
filter mat is pointing up and the loop  
used to remove it is visible.  
Cleaning the filter frame and pre-fil-  
ter  
There is a removable filter frame on the  
rear side of the dust container side flap.  
Behind the side flap is a pre-filter.  
Clean both parts if required.  
Fit the fine dust filter carefully in the  
dust container.  
Press the fine dust filter firmly into  
position.  
Remove the dust container.  
In order to continue to achieve the  
best possible cleaning results replace  
the CX FSF fine dust filter with a new  
one after approx. 3 years.  
22  
   
Risk of damage caused by incor-  
rect cleaning.  
The pre-filter can become damaged  
and be less effective as a result.  
Do not use pointed or sharp-edged  
objects to clean the pre-filter.  
Clean the interior side walls using a  
slightly damp cloth and mild wash-  
ing-up liquid if necessary.  
Dry the interior side walls carefully.  
The filter frame is located on the rear  
side of the removed side flap at the bot-  
tom.  
a Lift up the dust container handle and  
hold it in this position.  
b Press the release catch on the side  
flap. There is a cut-out on the oppos-  
ite side to make it easier to remove  
the side flap.  
c Remove the side flap.  
Once the side flap has been removed,  
the pre-filter inside can be accessed.  
Press the two release catches on the  
side of the filter frame and remove the  
filter.  
Clean the filter using the cleaning  
tool.  
Risk of damage caused by incor-  
rect cleaning.  
Clean the pre-filter and the side walls  
on the inside using the cleaning tool.  
The filter can become damaged and  
be less effective as a result.  
Do not use pointed or sharp-edged  
objects to clean the filter.  
23  
Clean the filter frame and the side  
flap using a slightly damp cloth and  
mild washing-up liquid if necessary.  
c Press the side flap firmly into posi-  
tion.  
Clean the filter frame and the side  
flap carefully.  
Refit the dust container to the va-  
cuum cleaner.  
When to replace the exhaust filter  
Refit the filter at the bottom of the dry  
filter frame and close it, making sure  
it clicks into position.  
Depending on the model, your vacuum  
cleaner will be fitted as standard with  
one of the following exhaust filters:  
- Hygiene AirClean SF-HY 60 (tur-  
quoise)  
Replace this exhaust filter after ap-  
prox. one year. Make a note of the  
date on the exhaust filter.  
- HEPA AirClean SF-HA 60 (white)  
Replace this exhaust filter if the  
timestrip® filter change indicator is  
completely red.  
The display will be completely filled  
with red after approximately 50 oper-  
ating hours; this corresponds to ap-  
proximately one year of average use.  
You can continue vacuuming when  
the light comes on. However, the  
suction power will be reduced as will  
the effectiveness of the filter if it is  
not replaced in good time.  
a Carefully fit the dry side flap with the  
filter frame at the bottom of the dust  
container.  
b Lift up the dust container handle and  
hold it in this position.  
24  
 
Replacing the exhaust filter  
a Place the insertion aids that are loc-  
ated on both sides of the new ex-  
haust filter into the guides on the ex-  
haust filter compartment.  
Press the release catch on the ex-  
haust filter compartment flap and re-  
move the flap.  
b Push the exhaust filter back and up.  
c Press the exhaust filter firmly into po-  
sition until it clicks into place.  
Pull the exhaust filter removal tab up-  
wards and pull the exhaust filter for-  
wards to remove it.  
If you have fitted your vacuum  
cleaner with a HEPA AirClean exhaust  
filter, press the timestrip® filter  
change indicator.  
25  
 
Replacing the thread lifters  
(not possible on models with Eco-  
TeQ Plus floorhead)  
The thread lifters on the suction inlet to  
the floorhead can be replaced. Replace  
the thread lifters if the pile has worn  
down.  
After approx. 10–15 seconds, a thin red  
line will appear in the left-hand side of  
the display.  
Fit the exhaust filter compartment  
flap carefully in the bottom of the ex-  
haust filter compartment and close  
the flap, making sure it clicks into po-  
sition.  
Lever the thread lifters from the slots.  
To do so use a suitable tool, e.g. a flat  
blade screwdriver.  
Fit new thread lifters.  
Replacement parts are available from  
your Miele dealer or from the Miele  
Spare Parts Dept.  
26  
 
Cleaning and care  
Risk of electric shock from mains  
voltage.  
The mains voltage is applied to the  
appliance even if it is switched off.  
Before cleaning, switch the appli-  
ance off at the wall socket and un-  
plug it.  
Vacuum cleaner and accessories  
Risk of electric shock from mains  
voltage.  
If moisture gets into the vacuum  
cleaner, there is a risk of electric  
shock.  
Do not let the vacuum cleaner get  
wet.  
Follow the special cleaning instruc-  
tions for the fine dust filter and the fil-  
ter mat (see “Maintenance” – “Clean-  
ing the fine dust filter”).  
The vacuum cleaner and all plastic ac-  
cessories can be cleaned with a propri-  
etary cleaner suitable for plastic.  
Damage due to unsuitable clean-  
ing agents.  
All surfaces are susceptible to  
scratching. Contact with unsuitable  
cleaning agents can alter or discol-  
our the external surfaces.  
Do not use abrasive cleaning agents,  
glass cleaning agents, all-purpose  
cleaners or oil-based conditioning  
agents.  
27  
 
Problem solving guide  
With the help of the following guide, minor faults in the performance of the appli-  
ance, some of which may result from incorrect operation, can be remedied without  
contacting Miele. This will save you time and money because you won't need a  
service call.  
Please note that a call-out charge will be applied to unnecessary service visits  
where the problem could have been rectified as described in these operating in-  
structions.  
Risk of electric shock from mains voltage.  
The mains voltage is applied to the appliance even if it is switched off.  
Before dealing with any problems, switch the appliance off at the wall socket  
and unplug it.  
Problem  
Cause and remedy  
The vacuum cleaner  
A temperature limiter switches the vacuum cleaner  
switches off automatic- off automatically if it gets too hot. This can occur  
ally.  
when the airways are blocked by bulky objects.  
Switch the vacuum cleaner off immediately using  
the On/Off footswitch . Switch off at the wall  
socket and unplug it.  
After removing the cause, wait for approximately 20–  
30 minutes to allow the vacuum cleaner to cool  
down. It can then be switched on again.  
The cleaning perform-  
ance is poor.  
The dust container is full.  
Empty and clean the dust container (see “Mainten-  
ance” – “Emptying and cleaning the dust con-  
tainer”).  
Cleaning performance  
is reduced.  
The fine dust filter is soiled.  
Clean the fine dust filter and the filter mat (see  
“Maintenance” – “Cleaning the fine dust filter”).  
The filter frame/pre-filter is soiled.  
Clean the filter frame/pre-filter (see “Maintenance”  
– “Cleaning the filter frame and pre-filter”).  
28  
 
Purchasing accessories  
Service  
Original Miele accessories are available  
from the Miele webshop, the Miele Cus-  
tomer Service Department and from  
your Miele dealer.  
Contact in case of malfunction  
In the event of any faults which you  
cannot remedy yourself, please contact  
Miele.  
Original Miele accessories are identified  
by the “ORIGINAL Miele” logo on the  
packaging.  
Contact information for Miele can be  
found at the end of this document.  
Please note that telephone calls may be  
monitored and recorded for training  
purposes and that a call-out charge will  
be applied to service visits where the  
problem could have been resolved as  
described in this booklet.  
Warranty  
With 3D4U, Miele also offers free ac-  
cessories to download for your 3D  
3D4U).  
The manufacturer's warranty for this ap-  
pliance is 2 years.  
For more information about country  
specific warranty terms and conditions,  
please contact Miele.  
Optional accessories  
Follow the flooring manufacturer’s  
cleaning and care instructions.  
We recommend using only genuine  
Miele accessories bearing the “ORI-  
GINAL Miele” logo on the packaging.  
Only these will guarantee the optimum  
performance of your vacuum cleaner  
and the best possible cleaning results.  
Certain models are supplied with one or  
more of the following accessories as  
standard.  
Floorheads / brushes  
(only available in selected countries)  
Please note that faults and damage  
caused by use of accessories which  
do not bear the “ORIGINAL Miele”  
logo on the packaging are not covered  
by the vacuum cleaner warranty.  
TurboTeQ Turbobrush (STB 305-3)  
This brush is ideal for cleaning cut pile  
carpet.  
29  
         
Parquet Twister floorbrush with  
swivel action (SBB 300-3)  
Electrical connection  
All work should be carried out by a suit-  
ably qualified and competent person in  
strict accordance with national and  
local safety regulations. The voltage  
and rated load are given on the data  
plate located underneath the vacuum  
cleaner. Please ensure that these match  
the household mains supply. The char-  
ger is supplied with a cable and moul-  
ded plug ready for connection to a  
230V/50Hz AC single phase supply.  
With natural bristles for vacuuming  
smooth hard floors and small gaps.  
Parquet Twister XL floorbrush with  
swivel action (SBB 400-3)  
With natural bristles for quickly vacu-  
uming smooth hard floors and small  
gaps.  
Other accessories  
(only available in selected countries)  
Test Marks  
Electrical safety  
RCM Mark  
Turbo Mini hand turbobrush (STB  
101)  
Electrically sup-  
pressed  
CISPR 14.1  
For vacuuming upholstery, mattresses  
or car seats, etc.  
according to  
Universal brush (SUB 20)  
For dusting books, shelves, etc.  
Radiator brush (SHB 30)  
For dusting radiators, narrow shelves  
and crevices.  
Mattress nozzle (SMD 10)  
For vacuuming upholstery, mattresses,  
cushions, curtains, covers etc.  
Crevice nozzle, 300 mm (SFD 10)  
Extra long crevice nozzle for cleaning in  
folds, crevices and corners.  
Crevice nozzle, 560 mm (SFD 20)  
Flexible crevice nozzle for vacuuming  
hard to reach places.  
XL upholstery nozzle (SPD 20)  
Wide upholstery nozzle for cleaning up-  
holstery, mattresses and cushions.  
30  
 
Miele Australia Pty. Ltd.  
ACN 005 635 398  
Miele New Zealand Limited  
IRD 98 463 631  
ABN 96 005 635 398  
Miele Head Office Melbourne:  
Level 4, 141 Camberwell Road  
Hawthorn East, VIC 3123  
Miele Experience Centre  
and Head Office Auckland:  
8 College Hill  
Freemans Bay, Auckland 1011  
Miele Experience Centre Doncaster:  
Miele Experience Centre  
Wellington:  
1136/7 Doncaster Shopping Centre  
619 Doncaster Rd, Doncaster, VIC 3108  
183 Featherston Street  
Wellington 6011  
Miele Experience Centre South Melbourne:  
206-210 Coventry Street  
South Melbourne, VIC 3205  
0800 464 353 (0800 4 MIELE)  
Miele Experience Centre and Office Sydney:  
3 Skyline Place  
Frenchs Forest, NSW 2086  
Miele Experience Centre and Office Brisbane:  
Tenancy 4C, 63 Skyring Terrace  
Newstead, QLD 4006  
Miele Experience Centre Gold Coast:  
131 Ferry Road  
Southport, QLD 4215  
Miele Experience Centre and Office Adelaide:  
83-85 Sir Donald Bradman Drive  
Hilton, SA 5033  
Miele Global Headquarters  
Germany  
Miele & Cie. KG  
Carl-Miele-Straße 29  
33332 Gütersloh  
Federal Republic of Germany  
Miele Experience Centre and Office Perth:  
205-207 Stirling Highway  
Claremont, WA 6010  
1300 464 353 (1300 4 MIELE)  
SNxxx - 4121  
M.-Nr. 11 646 821 / 00  

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