LG GN X392SXGB User Manual

OWNER'S MANUAL  
FRIDGE & FREEZER  
Before beginning installation, read these instructions  
carefully. This will simplify installation and ensure that the  
product is installed correctly and safely. Leave these  
instructions near the product after installation for future  
reference.  
ENGLISH  
GN-*392S*GB, GN-*372S*GB, GN-*332S*GB, GN-*312S*GB  
MFL71817218  
Rev.00_051622  
Copyright © 2022 LG Electronics Inc. All Rights Reserved.  
3
SAFETY INSTRUCTIONS  
SAFETY INSTRUCTIONS  
READ ALL INSTRUCTIONS BEFORE USE  
The following safety guidelines are intended to prevent unforeseen  
risks or damage from unsafe or incorrect operation of the appliance.  
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as  
described below.  
Safety Messages  
This symbol is displayed to indicate matters and operations  
that can cause risk. Read the part with this symbol carefully  
and follow the instructions in order to avoid risk.  
WARNING  
This indicates that the failure to follow the instructions can  
cause serious injury or death.  
CAUTION  
This indicates that the failure to follow the instructions can  
cause the minor injury or damage to the product.  
WARNING  
WARNING  
• To reduce the risk of explosion, fire, death, electric shock, injury or  
scalding to persons when using this product, follow basic  
precautions, including the following:  
Technical Safety  
• This appliance is not intended for use by persons (including children)  
with reduced physical, sensory or mental capabilities, or lack of  
experience and knowledge, unless they have been given supervision  
or instruction concerning use of the appliance by a person  
     
4
SAFETY INSTRUCTIONS  
responsible for their safety. Children should be supervised to ensure  
that they do not play with the appliance.  
• This appliance is intended to be used in household and similar  
applications such as:  
- staff kitchen areas in shops, offices and other working  
environments;  
- farm houses and by clients in hotels, motels and other residential  
type environments;  
- bed and breakfast type environments;  
- catering and similar non-retail applications.  
This symbol alerts you to flammable materials that can  
ignite and cause a fire if you do not take care.  
• This appliance contains a small amount of isobutane refrigerant  
(R600a), but it is also combustible. When transporting and installing  
the appliance, care should be taken to ensure that no parts of the  
refrigerating circuit are damaged.  
• The refrigerant and insulation blowing gas used in the appliance  
require special disposal procedures. Consult with service agent or a  
similarly qualified person before disposing of them.  
• Do not damage the refrigerant circuit.  
• Refrigerant leaking out of the pipes could ignite or cause an  
explosion.  
• If the power cord is damaged or the hole of the outlet socket is loose,  
do not use the power cord and contact an authorized service centre.  
• Do not locate multiple portable outlet sockets or portable power  
supplies at the rear of the appliance.  
• Securely plug the power plug in the outlet socket after completely  
removing any moisture and dust.  
• Never unplug the appliance by pulling on the power cable. Always  
grip the power plug firmly and pull straight out from the outlet  
socket.  
5
SAFETY INSTRUCTIONS  
• Keep ventilation openings, in the appliance enclosure or in the built-  
in structure, clear of obstruction.  
• Do not store explosive substances such as aerosol cans with a  
flammable propellant in this appliance.  
• Do not tilt the appliance to pull or push it when transporting.  
• When positioning the appliance, ensure the supply cord is not  
trapped or damaged.  
• Do not use mechanical devices or other means to accelerate the  
defrosting process.  
• Do not use a hair drier to dry the inside of the appliance or place a  
candle inside to remove the odours.  
• Do not use electrical appliances inside the refrigerator.  
• Make sure not to get a body part such as a hand or foot stuck while  
moving the appliance.  
• Disconnect the power cord before cleaning the appliance interior or  
exterior.  
• Do not spray water or inflammable substances (toothpaste, alcohol,  
thinner, benzene, flammable liquid, abrasive, etc.) over the interior or  
exterior of the appliance to clean it.  
• Do not clean the appliance with brushes, cloths or sponges with  
rough surfaces or which are made of metallic material.  
• Only qualified service personnel from LG Electronics service centre  
should disassemble, repair, or modify the appliance. Contact an LG  
Electronics customer information centre if you move and install the  
appliance in a different location.  
Risk of Fire and Flammable Materials  
• If a leak is detected, avoid any naked flames or potential sources of  
ignition and air the room in which the appliance is standing for  
several minutes. In order to avoid the creation of a flammable gas air  
mixture if a leak in the refrigerating circuit occurs, the size of the  
room in which the appliance is used should correspond to the  
amount of refrigerant used. The room must be 1 m² in size for every  
8 g of R600a refrigerant inside the appliance.  
6
SAFETY INSTRUCTIONS  
• Refrigerant leaking out of the pipes could ignite or cause an  
explosion.  
• The amount of refrigerant in your particular appliance is shown on  
the identification plate inside the appliance.  
Installation  
• This appliance should only be transported by two or more people  
holding the appliance securely.  
• Install the appliance on a firm and level floor.  
• Do not install the appliance in a damp and dusty place. Do not install  
or store the appliance in any outdoor area, or any area that is subject  
to weathering conditions such as direct sunlight, wind, rain, or  
temperatures below freezing.  
• Do not place the appliance in direct sunlight or expose it to the heat  
from heating appliances such as stoves or heaters.  
• Be careful not to expose the rear of the appliance when installing.  
• Install the appliance in a place where it is easy to unplug the power  
plug of the appliance.  
• Be careful not to let the appliance door fall during assembly or  
disassembly.  
• Be careful not to pinch, crush, or damage the power cable during  
assembly or disassembly of the appliance door.  
• Be careful not to point the power plug up or let the appliance lean  
against the power plug.  
• Do not connect a plug adapter or other accessories to the power  
plug.  
• Do not modify or extend the power cable.  
• Ensure that the outlet socket is properly grounded, and that the earth  
pin on the power cord is not damaged or removed from the power  
plug. For more details on grounding, inquire at an LG Electronics  
customer information centre.  
• This appliance is equipped with a power cord having an equipment-  
grounding conductor and a grounding power plug. The power plug  
7
SAFETY INSTRUCTIONS  
must be plugged into an appropriate outlet socket that is installed  
and grounded in accordance with all local codes and ordinances.  
• Never start up an appliance showing any signs of damage. If in doubt,  
consult your dealer.  
• Dispose of all packaging materials (such as plastic bags and  
styrofoam) away from children. The packaging materials can cause  
suffocation.  
• Do not plug the appliance into a multi socket adapter which does not  
have a power cable (mounted).  
• The appliance should be connected to a dedicated power line which  
is separately fused.  
• Do not use a multi socket outlet which is not properly grounded  
(portable). In case of using a properly-grounded multi socket outlet  
(portable), use the multi socket outlet with the current capacity of the  
power cord rating or higher and use the multi socket outlet only for  
the appliance.  
Operation  
• Do not use the appliance for any purpose (storage of medical or  
experimental materials or shipping) other than any domestic  
household food storage use.  
• If water penetrates electrical parts of the appliance, disconnect  
power plug and contact an LG Electronics customer information  
centre.  
• Unplug the power plug during a severe thunderstorm or lightening  
or when not in use for a long period of time.  
• Do not touch the power plug or the appliance controls with wet  
hands.  
• Do not bend the power cable excessively or place a heavy object on it.  
• Immediately unplug the power plug and contact an LG Electronics  
customer information centre if you detect a strange sound, odour, or  
smoke coming from the appliance.  
• Do not place hands or metallic objects inside the area emitting the  
cold air, cover or heat releasing grille on the back.  
8
SAFETY INSTRUCTIONS  
• Do not apply excessive force or impact to the back cover of the  
appliance.  
• Be careful of nearby children when you open or close the appliance  
door. The door may bump the child and cause injury.  
• Avoid the danger of children getting trapped inside the appliance. A  
child trapped inside the appliance can cause suffocation.  
• Do not put animals, such as pets into the appliance.  
• Do not place heavy or fragile objects, containers filled with liquid,  
combustible substances, flammable objects (such as candles, lamps,  
etc.), or heating devices (such as stoves, heaters, etc.) on the  
appliance.  
• Do not place any electronic appliance (such as heater and mobile  
phone) inside the appliance.  
• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not  
touch the appliance or power plug and ventilate the area  
immediately. This appliance uses a refrigerant gas (isobutane,  
R600a). Although it uses a small amount of the gas, it is still  
combustible gas. Gas leakage during appliance transport, installation  
or operation can cause fire, explosion or injury if sparks are caused.  
• Do not use or store flammable or combustible substances (ether,  
benzene, alcohol, chemical, LPG, combustible spray, insecticide, air  
freshener, cosmetics, etc.) near the appliance.  
Disposal  
• When discarding the appliance, remove the door gasket while leaving  
the shelves and baskets in place and keep children away from the  
appliance.  
• Dispose of all packaging materials (such as plastic bags and  
styrofoam) away from children. The packaging materials can cause  
suffocation.  
9
SAFETY INSTRUCTIONS  
CAUTION  
CAUTION  
• To reduce the risk of minor injury to persons, malfunction, or damage  
to the product or property when using this product, follow basic  
precautions, including the following:  
Operation  
• Do not touch frozen food or the metal parts in the freezer  
compartment with wet or damp hands. It may cause frostbite.  
• Do not place glass containers, bottles or cans (especially those  
containing carbonated drinks) in the freezer compartment, shelves or  
ice bin that will be exposed to temperatures below freezing.  
• The tempered glass on the front side of the appliance door or the  
shelves can be damaged by an impact. If it is broken, do not touch it  
with hands.  
• Do not hang from the appliance doors, storage room, shelf or climb  
up into it.  
• Do not store an excessive amount of water bottles or containers for  
side dishes on the door baskets.  
• Do not open or close the appliance door with excessive force.  
• If the hinge of the appliance door is damaged or operates  
improperly, stop using the appliance and contact an authorized  
service centre.  
• Prevent animals from nibbling on the power cable or water hose.  
• Never eat frozen foods immediately after they have been taken out in  
the freezer compartment.  
• Make sure not to get a hand or foot stuck upon opening or closing the  
appliance door or door in door.  
 
10  
SAFETY INSTRUCTIONS  
Maintenance  
• This appliance is equipped with maintenance-free LED interior light.  
Do not remove cover or LED lamp in any attempt to repair or change  
it. Contact an LG Electronics customer information centre.  
• Do not clean glass shelves or covers with warm water when they are  
cold. They may shatter if exposed to sudden temperature changes.  
• Do not insert the shelves upside down. The shelves may fall.  
• To remove frost from the appliance, contact an LG Electronics  
customer information centre.  
• Dispose of the ice inside the ice bin in the freezer compartment  
during an extended power outage.  
11  
INSTALLATION  
INSTALLATION  
Ambient Temperature  
Before Installation  
The appliance is designed to operate within a  
limited range of ambient temperatures,  
depending on the climate zone.  
Dimensions and Clearances  
Too small of a distance from adjacent items may  
result in the degradation of freezing capability and  
increased electricity costs. Allow over 50 mm of  
clearance between the back of the appliance and  
the wall when installing the appliance.  
The internal temperatures could be affected by  
the location of the appliance, the ambient  
temperature, the frequency of door opening and  
so on.  
The climate class can be found on the rating  
label.  
A
D
Climate Class  
Ambient Temperature  
Range ºC  
G F E  
B
SN (Extended  
Temperate)  
+10 - +32  
N (Temperate)  
ST (Subtropical)  
T (Tropical)  
+16 - +32  
H
+16 - +38 / +18 - +38**  
C
+10 - +43* / +16 - +43 /  
+18 - +43**  
-
Type (mm)  
* Australia, India, Kenya  
** Argentina  
-
a
b
700  
1720  
680  
5
c
d
600  
1640  
710  
5
A
B
C
D
E
F
700  
1760  
680  
5
600  
1720  
710  
5
NOTE  
The appliances rated from SN to T are intended  
to be used at an ambient temperature between  
10 ºC and 43 ºC.  
675  
-
675  
-
705  
-
705  
-
Levelling the Appliance  
G
H
1309  
1212  
1309  
1212  
1254  
1031  
1254  
1031  
Adjusting the Levelling Leg  
If the appliance seems unsteady, or the doors do  
not close easily, adjust the appliance’s tilt using the  
instructions below.  
NOTE  
You can determine what type of appliance it is by  
looking at the label inside the appliance.  
     
12  
INSTALLATION  
1
Turn the levelling leg clockwise to raise that  
side of the appliance or counterclockwise to  
lower it.  
Moving the Appliance for  
Relocation  
Preparing for Relocation  
1
Remove all food from inside the appliance.  
2
Pull the power plug out, insert and fix it into the  
power plug hook at the rear or on top of the  
appliance.  
3
4
Tape parts such as shelves and the door handle  
to prevent from falling off while moving the  
appliance.  
2
Open the doors and check to make sure that  
they close easily.  
NOTE  
Move the appliance with more than two people  
carefully. When transporting the appliance  
over a long distance, keep the appliance  
upright.  
Leveling the doors may not be possible when the  
floor is not leveled, or is of weak or poor  
construction.  
The refrigerator is heavy and should be installed  
on a rigid and solid surface.  
5
After installing the appliance, connect the  
power plug into a mains outlet socket and  
switch it on.  
Some timber flooring may cause levelling  
difficulties if it flexes excessively.  
Turning on the Power  
Connecting the Appliance  
After installing the appliance, connect the power  
plug into the outlet socket. Do not double up with  
other appliances on the same outlet.  
NOTE  
After connecting the power supply cord (or plug)  
to the outlet, wait 3 or 4 hours before you put  
food into the appliance. If you add food before  
the appliance has cooled completely, your food  
may spoil.  
To turn off the appliance, disconnect the power  
plug from the socket outlet.  
   
13  
OPERATION  
OPERATION  
the repair technician from the our information  
centre may have difficulty finding the problem.  
Before Use  
Notes for Operation  
Users should keep in mind that frost can form if  
the door is not closed completely or if the  
humidity is high during the summer.  
Suggestion for Energy Saving  
For the most efficient use of energy, keep all  
inner parts (e.g. door bins, drawers and shelves)  
on their original location.  
Ensure there is sufficient space between food  
stored on the shelf or door basket to allow the  
door to close completely.  
Ensure there is sufficient space between stored  
foods. This allows cold air to be circulated evenly  
and lowers electricity bills.  
Opening the door for long periods can cause a  
significant increase of the temperature in the  
compartments of the appliance.  
Store hot food only after it has cooled in order to  
prevent dew or frost.  
If the refrigerating appliance is left empty for  
long periods, switch off, defrost, clean, dry, and  
leave the door open to prevent mould  
developing within the appliance.  
When storing food in the freezer compartment,  
set the freezer temperature lower than the  
temperature indicated on the food.  
Do not set the temperature of the appliance  
lower than needed.  
Door Open Alarm  
The alarm sounds 3 times in 30 second intervals if  
the door is left open or not completely closed for 1  
minute.  
Do not put food near the temperature sensor of  
the fridge compartment. Keep a distance of at  
least 3 cm from the sensor.  
Note that a temperature rise after defrosting has  
a permissible range in the appliance  
specifications. If you wish to minimise the impact  
on the food storage due to a temperature rise,  
seal or wrap the stored food in several layers.  
NOTE  
Contact the LG Electronics customer information  
centre if the alarm sound continues even after  
closing all doors.  
Storing Foods Effectively  
Food may freeze or spoil if stored at the wrong  
temperature. Set the refrigerator to the correct  
temperature for the food being stored.  
Failure Detection  
The appliance can automatically detect problems  
during the operation.  
Store frozen food or refrigerated food inside  
sealed containers.  
NOTE  
Check the expiration date and label (storage  
instructions) before storing food in the  
appliance.  
If a problem is detected, the appliance may not  
operate and an error code is displayed even  
when any button is pressed.  
Do not store food for a long period of time if it  
spoils easily at a low temperature.  
If an error code is indicated on the display, do  
not turn off the power. Immediately contact the  
LG Electronics customer information centre and  
report the error code. If you turn off the power,  
Do not place unfrozen food in direct contact with  
food that is already frozen. It could be necessary  
   
14  
OPERATION  
to reduce the quantity to be frozen if freezing  
every day is anticipated.  
Freezing the Maximum Amount  
of Food  
If large quantities of food are to be stored, the  
icemaker should be taken out of the appliance and  
the food should be stacked directly on the freezer  
shelves in the freezer compartment.  
Place the refrigerated food or frozen food in  
each fridge or freezer compartment  
immediately after purchasing.  
Store raw meat and fish in suitable containers in  
the refrigerator, so that it is not in contact with or  
drip onto other food.  
NOTE  
Refrigerated foods and other food items can be  
stored on top of the vegetable drawer.  
Insert the icemaker in the right position.  
Avoid refreezing any food which has been  
completely thawed. Freezing any food which has  
been completely thawed again will lower its taste  
and nutrition.  
Two Star Compartment  
Cool hot food before storing. If too much hot  
food is placed inside, the internal temperature of  
the appliance can increase and negatively affect  
other foods stored in the appliance.  
Two star (a) basket or drawer can be used to  
store ice and food from -12 °C to -18 °C for short  
periods.  
Two star frozen food compartments are suitable  
for storing pre-frozen food, storing or making  
icecream and making ice cubes.  
Do not overfill the appliance. Cold air can not  
circulate properly if the appliance is overfilled.  
If you set an excessively low temperature for  
food, it may become frozen. Do not set a  
temperature lower than the required  
Two star compartments are not suitable for the  
freezing of fresh food.  
temperature for the food to be stored correctly.  
If there are chill compartments in the appliance,  
do not store vegetables and fruits with higher  
moisture content in the chill compartments as  
they may freeze due to the lower temperature.  
In the event of a blackout, call the electricity  
company and ask how long it is going to last.  
-
You should avoid door openings while the  
power is off.  
-
When the power supply gets back to normal,  
check the condition of the food.  
Maximum Freezing Capacity  
Express Freeze function will allow the freezer to  
reach its maximum freezing capacity. This  
generally takes up to 21 hours and automatically  
switches off.  
Express Freeze must be switched on when fresh  
products are placed in the freezer compartment.  
To get better air circulation, insert all inner parts  
like baskets and shelves.  
15  
OPERATION  
Product Features  
The appearance or components of the appliance may differ from model to model.  
Interior (Two Star  
a)  
*1 This feature is only available on some models.  
a
b
Water Dispenser  
Freezer Shelf  
Stores frozen foods such as meat, fish, and icecream.  
c
Moving Icemaker  
This is where ice is manually produced and stored.  
You can slide the icemaker along the shelf from side to side to any desired position.  
d
e
Freezer Temperature Controller  
This controller regulates the air flow to the freezer compartment by setting it to a suitable balance.  
Freezer Door Basket  
Stores small packages of frozen food. Do not store ice cream or food which will be stored for a long  
period of time.  
NOTE  
The number of freezer door baskets with two star section may vary depending on model purchased.  
f
Air filter  
   
16  
OPERATION  
Reduces odours inside the fridge compartment.  
NOTE  
Do not disassemble the air filter. If you want to replace it, please contact the LG Electronics customer  
information centre.  
g
Fresh Room  
This is where food items are stored at a colder temperature than the regular fridge area.  
h
i
Pull Out Tray  
Fridge Temperature Control Panel  
Sets the fridge temperature.  
j
k
Door Cooling  
Cold air comes out to keep the fridge door basket cool.  
Fridge Shelf  
Stores refrigerated foods and fresh foods.  
Stores the foods with higher moisture content at the front of the shelf.  
The shelf height can be adjusted by inserting the shelf in another groove of different height.  
l
Bottom Shelf  
Stores refrigerated foods and fresh foods.  
CAUTION  
Do not store any items at the front of the bottom shelf. The items may fall and cause an injury or  
appliance damage.  
m
n
o
p
Fridge Drawer  
Stores fruits and vegetables.  
Water Tank  
This is where water is stored to supply the dispenser.  
Fridge Door Basket  
Stores small packages of refrigerated foods, drinks and sauce containers.  
Movable Egg Tray  
This is where eggs are stored.  
You can move it to and use it at a desired position as needed. However, do not use it as the ice bin or  
place it on the shelf on top of the fridge or the vegetables drawer.  
17  
OPERATION  
Control Panel  
The actual control panel may differ from model to model.  
Control Panel and Functions  
*1 This control panel is only available on some models.  
Control Panel 1: Inside the Fridge  
Type A  
a
b
Freezer  
Press this button repeatedly to select a desired temperature between Cold and Coldest  
The default freezer temperature is  
Convertible  
You can set the freezer temperature to the same range as the fridge temperature.  
.
e.  
Press this button for 3 seconds. When the left LED light lit, press the Fridge button repeatedly to  
select a desired temperature between Cold and Coldest  
.
Press this button for 3 seconds to disable Convertible function, as LED light off.  
c
d
Fridge  
Press this button repeatedly to select a desired temperature between Cold and Coldest  
.
The default fridge temperature is  
Express Freeze  
This function can quickly freeze a large amount of ice or frozen foods.  
f.  
This function is enabled and disabled in turn each time you press the button for 3 seconds.  
This function automatically terminates after a specific period has passed.  
Type B  
   
18  
OPERATION  
Turn the dial to select a desired temperature between Min and Max  
.
Control Panel 2: Inside the Freezer  
Turn the dial to select a desired temperature between Min and Max  
.
Setting the Freezer  
NOTE  
Temperature Level (1-5)  
Wait until 2 or 3 hours have passed after  
connecting the appliance to the outlet before  
storing food in the appliance.  
The temperature can be adjusted from level 1 to  
level 5. Level 3 is recommended.  
You can lower the temperature by turning the  
controller to the right and raise the temperature  
by turning the controller to the left.  
The internal temperatures could be affected by  
the location of the appliance, the ambient  
temperature, the frequency of door opening and  
so on.  
Setting the controller at level 4-5 will maintain a  
low temperature in the freezer. When the quick  
freezing is finished (level 5), set the controller to  
the recommended level.  
Water Dispenser  
This feature is only available on some models.  
Using the Dispenser  
You can dispense water by pressing the lever.  
 
19  
OPERATION  
1
2
Open the cap on the top of the water tank.  
Press the paddle  
cold water.  
a
of the water dispenser to get  
Fill the water tank with potable water and close  
the cap.  
CAUTION  
Keep children away from the dispenser to  
prevent children playing with or damaging the  
controls.  
WARNING  
Fill with potable water only. Do not fill the water  
tank with beverages or hot water.  
Children should not be allowed near the water  
tank.  
NOTE  
If the cup rim is small, water may splash out of  
the glass or miss it completely.  
CAUTION  
Cleaning the Dispenser  
Do not apply excessive force or impact when  
removing or assembling the water dispenser  
tank.  
Wipe the entire area with a damp cloth. The  
dispenser may become wet easily due to spilled  
water.  
Wipe the dispenser outlet frequently with a clean  
cloth as it may get dirty easily.  
NOTE  
The water tank should be washed before filling it  
with potable water.  
If water does not come out, fill the water tank  
with potable water.  
Cleaning the Water Tank  
NOTE  
1
Remove the water tank cover.  
Lint from a cloth may adhere to the outlet.  
Filling the Water Tank  
The water tank holds the water which is to be  
dispensed.  
2
Empty the water tank.  
20  
OPERATION  
3
Hold the water tank with both hands and pull it  
up.  
1
Pull out the ice tray from the Icemaker.  
4
Remove the water valve  
turning it clockwise.  
a
in the water tank by  
2
3
4
Fill the ice tray with water up to the marked  
water line.  
Hold and push the ice tray back to its original  
position.  
Hold the lever of the ice tray and turn it  
clockwise to release the ice cubes.  
5
6
Clean the water tank and the water valve in  
running water. Wipe the inside and outside of  
the water tank and the fridge door with a clean  
cloth.  
Mount the water tank in the reverse order of  
the removal process.  
5
Hold the handle of the ice basket and pull out  
it.  
NOTE  
Clean water tanks if they have not been used for  
48 hours.  
WARNING  
Fill with potable water only.  
CAUTION  
Icemaker  
Be careful not to spill water when pushing the ice  
tray.  
This feature is only available on some models.  
Be careful not to twist the ice tray with force as it  
can be broken.  
Using the Moving Icemaker  
This is where ice is manually produced and stored.  
If you open and close the freezer door  
frequently, it may take longer for water to be  
frozen.  
Do not fill the ice basket with water.  
 
21  
OPERATION  
Fridge Drawer  
NOTE  
You can remove the ice maker to create more  
Removing and Refitting the  
Fresh Vegetable Drawer  
space inside the freezer compartment if you do  
not use it.  
If the ice tray is overfilled, the ice cubes may stick  
together and be difficult to remove.  
1
Remove the contents of the drawer. Hold the  
handle of the vegetable drawer and gently pull  
it out outward until the drawer stops  
completely.  
Ice can be removed more easily by pouring  
water on the ice tray.  
2
Lift the vegetable drawer up and remove it by  
pulling it out.  
Using the Ice Tray  
This is where ice is manually produced.  
Fill the ice tray with water up to the marked water  
line.  
WARNING  
Fill with potable water only.  
3
Mount the vegetable drawer in the reverse  
order of the removal process.  
CAUTION  
Be careful not to twist the ice tray with force as it  
can be broken.  
CAUTION  
If you open and close the freezer door  
frequently, it may take longer for water to be  
frozen.  
Remove all food from inside the appliance,  
otherwise injuries can be caused by the weight  
of stored foods.  
NOTE  
If the ice tray is overfilled, the ice cubes may stick  
together and be difficult to remove.  
Ice can be removed more easily by pouring  
water on the ice tray.  
 
22  
OPERATION  
Door Basket  
CAUTION  
Do not place food on the marked area  
a
of the  
Removing/Refitting the Door  
Basket  
bottom shelf. The fridge door may not close  
completely.  
1
Hold both edges of the basket and remove it by  
lifting it upward.  
2
Refit the door basket in the reverse order of the  
removal process.  
Shelf  
Removing/Refitting the Shelf  
1
Hold the both side of the shelf. Lift the shelf up  
and remove it by pulling it out.  
2
Refit the shelf by sliding it inward until the shelf  
snaps into the frame.  
   
23  
SMART FUNCTIONS  
SMART FUNCTIONS  
Using Audible Diagnosis to  
Diagnose Issues  
LG ThinQ Application  
This feature is only available on models with the  
c
or  
d
logo.  
*1 This control panel is only available on some  
models.  
The LG ThinQ application allows you to  
communicate with the appliance using a  
smartphone.  
Follow the instructions below to use the audible  
diagnosis method.  
LG ThinQ Application Feature  
Smart Diagnosis  
If you experience a problem while using the  
appliance, this smart diagnosis feature will help  
you diagnose the problem.  
Launch the LG ThinQ application and select the  
Smart Diagnosis feature in the menu. Follow  
the instructions for audible diagnosis provided  
in the LG ThinQ application.  
1
2
Open the fridge door.  
NOTE  
Close and open the fridge door 5 times within  
8 seconds.  
The application is subject to change for product  
improvement purposes without notice to users.  
NOTE  
If you do not close and open the door 5 times  
within 8 seconds, the time will be reset. Then you  
have to close and open the door 5 times again.  
Installing the LG ThinQ  
Application  
Search for the LG ThinQ application from the  
Google Play Store or Apple App Store on a  
smartphone. Follow instructions to download and  
install the application.  
3
If the buzzer sounds 4 times, open the freezer  
door and hold the phone near the speaker  
hole.  
Smart Diagnosis  
Use this feature to help you diagnose and solve  
problems with your appliance.  
NOTE  
4
After the data transfer is complete, the  
For reasons not attributable to LGE’s negligence,  
the service may not operate due to external  
factors such as, but not limited to, Wi-Fi  
unavailability, Wi-Fi disconnection, local app  
store policy, or app unavailability.  
diagnosis will be displayed in the application.  
NOTE  
For best results, do not move the phone while  
the tones are being transmitted.  
The feature may be subject to change without  
prior notice and may have a different form  
depending on where you are located.  
     
24  
MAINTENANCE  
MAINTENANCE  
Cleaning the Interior  
Cleaning  
When removing a shelf or drawer from inside  
the appliance, remove all stored foods from the  
shelf or drawer to prevent injury or damage to  
the appliance. Otherwise, injury may occur due  
to the weight of stored foods.  
General Cleaning Tips  
Performing manual defrosting, maintenance or  
cleaning of the appliance while food is stored in  
the freezer can raise the temperature of the food  
and reduce its storage life.  
Detach the shelves and drawers and clean them  
with water, and then dry them sufficiently,  
before replacing them.  
Regularly clean any surfaces that can come in  
contact with food.  
Regularly wipe the door gaskets with a wet soft  
towel.  
When cleaning the inside or outside of the  
appliance, do not wipe it with a rough brush,  
toothpaste, or flammable materials. Do not use  
cleaning agents containing flammable  
substances. This may cause discolouration or  
damage to the appliance.  
Door basket spills and stains should be cleaned  
as they can compromise storage ability of the  
basket and could even be damaged.  
Never clean the shelves or containers in the  
dishwasher. The parts may become deformed  
due to the heat.  
-
Flammable substances: alcohol (ethanol,  
methanol, isopropyl alcohol, isobutyl alcohol,  
etc.), thinner, bleach, benzene, flammable  
liquid, abrasive, etc.  
The automatic defrosting system in the  
appliance ensures that the compartment  
remains free of ice buildup under normal  
operating conditions. Users do not need to  
defrost it manually.  
After cleaning, check if the power cable is  
damaged.  
Cleaning the Exterior  
When cleaning the outside air vents of the  
appliance by means of vacuuming, then the  
power cord should be unplugged from the outlet  
to avoid any static discharge that can damage  
the electronics or cause an electric shock.  
Regular cleaning of the rear and side ventilation  
covers is recommended to maintain reliable and  
economical operation of the unit.  
Keep the air vents on the exterior of the  
appliance clean. Blocked air vents can cause fire  
or appliance damage.  
For the appliance exterior, use a clean sponge or  
soft cloth and a mild detergent in warm water.  
Do not use abrasive or harsh cleaners. Dry  
thoroughly with a soft cloth. Do not use  
contaminated cloths when cleaning the stainless  
steel doors. Always use a dedicated cloth and  
wipe in the same direction as the grain. This  
helps reduce surface staining and tarnishing.  
   
25  
TROUBLESHOOTING  
TROUBLESHOOTING  
Before Calling for Service  
Cooling  
Symptoms  
Possible Cause & Solution  
Is there a power interruption?  
Check the power of other appliances.  
Check the power of other appliances.  
Plug the power plug in the outlet properly.  
There is no  
refrigeration or  
freezing.  
A fuse in your home may be blown or the circuit breaker tripped. Or the  
appliance is connected to a GFCI (Ground Fault Circuit Interrupter)  
outlet, and the outlet's circuit breaker has tripped.  
Check the main electrical box and replace the fuse or reset the circuit  
breaker. Do not increase fuse capacity. If the problem is a circuit overload,  
have it corrected by a qualified electrician.  
Reset the circuit breaker on the GFCI. If the problem persists, contact an  
electrician.  
There is poor  
refrigeration or  
freezing.  
Is the fridge or freezer temperature set to its warmest setting?  
Set the fridge or freezer temperature to a colder setting.  
Is the appliance in direct sunlight, or is it near a heat generating object  
such as cooking oven or heater?  
Check the installation area and reinstall it away from heat generating  
objects.  
Did you store hot food without cooling it first?  
Cool the hot food first before putting it in the fridge or freezer  
compartment.  
Did you put in too much food?  
Maintain an appropriate space between food.  
Are the appliance doors completely closed?  
Completely close the door and make sure that stored food is not  
obstructing in the door.  
Is there enough space around the appliance?  
Adjust the installation position to make enough space around the  
appliance.  
The appliance contains Is the fridge or freezer temperature set to 'Warm'?  
a bad smell.  
Set the fridge or freezer temperature to a colder setting.  
   
26  
TROUBLESHOOTING  
Symptoms  
Possible Cause & Solution  
The appliance contains Did you put in food with a strong smell?  
a bad smell.  
Store foods with strong smells in a sealed containers.  
Vegetables or fruit may have spoiled in the drawer?  
Throw away rotten vegetables and clean the vegetable drawer. Do not  
store vegetables too long in the vegetable drawer.  
Condensation & Frost  
Symptoms  
Possible Cause & Solution  
Did you store hot food without cooling it first?  
Cool the hot food first before putting it inside the fridge or freezer.  
Did you leave the appliance door open?  
There is condensation  
inside the appliance or  
on the bottom of the  
vegetable drawer  
cover.  
Although the condensation will disappear soon after you close the  
appliance door, you can wipe it with a dry cloth.  
Do you open and close the appliance door too frequently?  
Condensation can form due to the temperature difference from the  
outside. Wipe out the dampness with a dry cloth.  
Did you put warm or moist food inside without sealing it in a container?  
Store food in a covered or sealed container.  
Water  
Symptoms  
Possible Cause & Solution  
Water does not come  
out.  
The water dispenser tank may be empty. (Non plumbed models only)  
Fill the water dispenser tank.  
Is the water tank installed properly?  
Insert the water tank into the slot until the concave surface  
Make sure both sides are properly seated.  
a
is shown.  
27  
TROUBLESHOOTING  
Parts & Features  
Symptoms  
Possible Cause & Solution  
The inside lamp in the  
appliance does not  
turn on.  
Lamp failure  
Close the door and re-open. If the lamp does not turn on, please contact  
the LG Electronics customer information centre. Do not attempt removal  
of the lamp.  
Noises  
Symptoms  
Possible Cause & Solution  
The appliance is noisy  
and generates  
abnormal sounds.  
Is the appliance installed on a weak floor or improperly levelled?  
Install the appliance on a solid and flat area.  
Does the rear of the appliance touch the wall?  
Adjust the installation position to allow enough clearance around the  
appliance.  
Are objects scattered behind the appliance?  
Remove the scattered objects from behind the appliance.  
Is there an object on top of the appliance?  
Remove the object on top of the appliance.  

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