Compaq Presario CQ32 Notebook PC
HP G32 Notebook PC
Maintenance and Service Guide
MSG revision history
Revision
Publication date
Description
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A
July 2010
Added HP branding and updated commodities in the following location:
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Added a newly supported Rubber feet kit to spare parts listings in the following
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Added a newly supported WLAN module to spare parts listings in the
Added a newly supported USB board to spare parts listings in the following
Added a newly supported power connector cable to spare parts listings in the
Added a newly supported system board to spare parts listings in the following
Added newly supported processors to spare parts listings in the following
B
November 2010
Added newly supported hard drives to spare parts listings in the following
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Added newly supported processors to spare parts listings in the following
Added newly supported system boards to spare parts listings in the following
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MSG revision history
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
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Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 5
3 Illustrated parts catalog .................................................................................................. 16
4 Removal and replacement procedures ............................................................................ 34
vii
Electrostatic discharge damage .................................................................. 36
5 Setup Utility (BIOS) ......................................................................................................... 86
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6 Specifications ................................................................................................................. 92
DVD RW SuperMulti DL Drive with LightScribe specifications ...................................................... 95
Blu-ray ROM with LightScribe DVD R/RW SuperMulti DL Drive ................................................... 96
7 Backup and recovery ...................................................................................................... 98
Using system restore points .....................................................................................101
When to create restore points .................................................................. 101
Create a system restore point ...................................................................101
Recovering from the recovery discs ..........................................................................102
8 Connector pin assignments ........................................................................................... 104
External monitor ...................................................................................................................105
Universal Serial Bus ..............................................................................................................106
9 Power cord set requirements ........................................................................................ 108
10 Recycling .................................................................................................................... 110
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1 Product description
Category
Description
Compaq Presario HP G32
CQ32
Product Name
Compaq Presario CQ32 Notebook PC
HP G32 Notebook PC
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Processors
Intel® Core™ i5
580M, 2.66-GHz, SC turbo, 3-MB L3 cache
560M, 2.66-GHz, SC turbo, 3-MB L3 cache
540M, 2.53-GHz, SC turbo, 3-MB L3 cache
520M, 2.40-GHz, SC turbo, 3-MB L3 cache
480M, 2.66-GHz, SC turbo, 3-MB L3 cache
460M, 2.53-GHz, SC turbo, 3-MB L3 cache
450M 2.40-GHz, SC turbo, 3-MB L3 cache
430M 2.26-GHz, SC turbo, 3-MB L3 cache
Intel Core i3
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390M, 2.66-GHz, 3-MB, L3 cache
380M, 2.53-GHz, 3-MB L3 cache
370M, 2.40-GHz, 3-MB L3 cache
350M, 2.26-GHz, 3-MB L3 cache
Intel Pentium®
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P6300, 2.26-GHz, 3-MB, L3 cache
P6200, 2.13-GHz, 3-MB L3 cache
P6100, 2.0-GHz, 3-MB L3 cache
P6000, 1.86-GHz, 3-MB L3 cache
Intel HM55 Express
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Chipset
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Category
Graphics
Description
Compaq Presario HP G32
CQ32
Discrete graphics
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ATI Mobility Radeon™ HD6370 with 1024-MB
of dedicated video memory 128-MB×16 DDR3,
800-MHz)
Support for BD and/or HD-DVD playback with
HD Decode, and DX11 Support
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Panel
33.78-cm (13.3-in) HD LED BrightView (1366
× 768 HD) (5.2 mm) SVA
16:9 ultra wide aspect ratio
2 SODIMM slots
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Memory
Customer-accessible and upgradable
Supports up to 8 GB of system memory
DDR3, 1066-MHz, dual-channel memory (DDR3
1333 MHz downgraded to DDR3 1066 MHz)
Supports the following configurations:
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4 GB (2 GB×2)
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4 GB (4 GB×1)
3 GB (1 GB×1 + 2 GB×1)
2 GB (1 GB×1)
2 GB (1 GB×2)
1 GB (1 GB×1)
Hard drives
Supports the following 9.5-mm, 6.35-cm
(2.5-in) SATA hard drives
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640-GB, 5400 rpm
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500 GB, 7200 & 5400 rpm
320 GB, 7200 & 5400 rpm
250 GB, 7200 rpm
160 GB, 7200 rpm
Optical drives
Supports the following 12.7-mm (0.50-in) tray
load, fixed, SATA drive:
Blu-ray ROM with LightScribe DVD R/RW
SuperMulti DL Drive
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Blu-ray ROM DVD R/RW SuperMulti DL Drive
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DVD R/RW SuperMulti DL Drive with
LightScribe
DVD R/RW SuperMulti DL Drive
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2
Chapter 1 Product description
Category
Camera
Description
Compaq Presario HP G32
CQ32
Low cost VGA camera
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Fixed (no tilt), activity LED
640 × 480 by 24 frames per second
One microphone, digital
Microphone
Audio
Noise suppression, echo cancellation
HD audio
Supports Microsoft Premium requirements
Two Altec Lansing speakers
Ethernet
Wireless
Integrated 10/100 network interface card (NIC)
Integrated wireless local area network
(WLAN) options by way of wireless
module:
Intel Centrino Wireless-N 1000 b/g/n with 2
antennas
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Atheros 54g wireless 802.11 b/g/n with 2
antennas
Broadcom 802.11b/g/n with 2 antennas
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Broadcom 802.11b/g/n 1x1 WiFi + 2070
Bluetooth combo half-minicard module with 2
antennas
Realtek 802.11b/g/n with 2 antennas
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Realtek 802.11b/g/n 1x1 + Bluetooth with 2
antennas
External media card
5-in-1 Digital Media Slot; supports SD, MMC,
MS, Mspro, xD
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Supports mini versions of SD, MMC, and MS
Duo with adapter (adapter not included)
Ports
VGA (Dsub 15-pin) supporting 1600 x 1200
resolution at 75 Hz
Disabled when connected to devices through
expansion port 3
Hot plug/unplug and auto detect for wide-
aspect or standard-aspect video
HDMI v1.3 supporting up to 1080p, 1920 x
1200 @ 60 Hz DVI mode
USB 2.0 (3)
RJ-45
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3
Category
Description
Compaq Presario HP G32
CQ32
Audio-in (microphone)
Audio-out (headphone)
Smart-pin AC adapter plug
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Keyboard/pointing
devices
33.78-cm (13.3-inch) black textured pocket
keyboard
TouchPad supports two-way scroll with legend
Taps enabled by default
6-cell (55-Wh) 2.55-Ah Li-ion battery
6-cell (47-Wh) 2.2-Ah Li-ion battery
1 meter power cord
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Power requirements
65-W AC adapter with Smart-Pin DC connector
90-W AC adapter with Smart-Pin DC connector
Kensington Security Lock
Preinstalled:
Security
Operating system
Windows 7 Home Basic (32 bit)
FreeDOS
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Serviceability
End-user replaceable parts:
AC adapter
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Battery (system)
Hard drive
Memory module
Optical drive
Mini-card device
4
Chapter 1 Product description
2 External component identification
Identifying hardware
To see a list of hardware installed in the computer, follow these steps:
▲
Select Start > Control Panel > System and Security. Then, in the System area, click
Device Manager.
You can also add hardware or modify device configurations using Device Manager.
NOTE: Windows® includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing software,
running utilities, or changing Windows settings. Refer to Help and Support for more information.
Identifying hardware
5
Top components
TouchPad
Component
Description
(1)
TouchPad on/off indicator
To turn the TouchPad on and off, quickly double-tap the TouchPad
on/off indicator.
NOTE: When the TouchPad is enabled, the light is off.
Moves the pointer and selects or activates items on the screen.
Functions like the left button on an external mouse.
Functions like the right button on an external mouse.
(2)
(3)
(4)
TouchPad zone*
Left TouchPad button*
Right TouchPad button*
*This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers.
Then, right-click the icon representing your device, and select Mouse settings.
There is an unmarked scroll zone inside the right edge of the TouchPad. To scroll up and down using
the TouchPad vertical scroll zone, slide your finger up or down inside the right edge of the TouchPad.
For more information about TouchPad features, refer to ”Using the TouchPad” section later in this guide.
6
Chapter 2 External component identification
Lights
Component
Description
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(1)
TouchPad light
Amber: The TouchPad is disabled.
Off: The TouchPad is enabled.
(2)
(3)
Caps lock light
Power light
On: Caps lock is on.
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On: The computer is on.
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
(4)
Wireless light
White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth®
device, is on.
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Amber: All wireless devices are off.
Top components
7
Button and speakers
Component
Description
(1) Speakers (2)
(2) Power button
Produce sound.
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When the computer is off, press the button to turn on the
computer.
When the computer is on, press the button briefly to initiate
Sleep.
When the computer is in the Sleep state, briefly press the
button to exit Sleep.
When the computer is in Hibernation, briefly press the button
to exit Hibernation.
If the computer has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Security > Power Options.
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Chapter 2 External component identification
Keys
Component
Description
(1) esc key
Displays system information when pressed in combination with the
fn key.
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(2) fn key
Displays system information when pressed in combination with
the esc key.
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Press in combination with an Up, Down, Left, or Right arrow
key to navigate a page or document.
(3) Windows logo key
(4) Windows applications key
(5) Navigation keys
(6) Action keys
Displays the Windows Start menu.
Displays a shortcut menu for items beneath the pointer.
Navigate using the Up, Down, Left, and Right arrow keys.
Execute frequently used system actions.
Top components
9
Front component
Component
Description
Digital Media Slot
Supports the following optional digital card formats:
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Memory Stick (MS)
Memory Stick Pro (MSP)
MultiMediaCard (MMC)
Secure Digital (SD) Memory Card
xD-Picture Card (XD)
Right-side components
Component
Description
(1) Optical drive light
(2) Optical drive
Blinking: The optical drive is being accessed.
Reads and writes to optical discs.
Connect optional USB devices.
(3) USB ports (2)
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(4) AC adapter/battery charging light
White: The computer is connected to external power and the
battery is fully charged.
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Blinking white: The computer is in the Sleep state.
Amber: A battery is charging.
Off: The computer is not connected to external power.
(5) Power connector
Connects an AC adapter.
Front component
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Left-side components
Component
Description
(1)
Security cable slot
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it
may not prevent the computer from being mishandled or stolen.
(2)
Vent
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(3)
(4)
(5)
External monitor port
RJ-45 (network) jack
HDMI port
Connects an external VGA monitor or projector.
Connects a network cable.
Connects an optional video or audio device, such as a high-
definition television, or any compatible digital or audio component.
(6)
(7)
USB port
Connects optional USB devices.
Audio-in (microphone) jack
Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
(8)
(9)
Audio-out (headphone) jack
Drive light
Produces sound when connected to optional powered stereo
speakers, headphones, earbuds, a headset, or television audio.
On: The hard drive or the optical drive is in use.
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Chapter 2 External component identification
Rear component
Component
Description
Vent
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
Bottom components
Component
Description
(1)
(2)
Battery bay
Vents (6)
Holds the battery.
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
Rear component
13
Component
Description
(3)
(4)
(5)
Battery release latch
Releases the battery from the battery bay.
Contains 2 memory module slots.
Memory module compartment
Hard drive bay
Holds the hard drive and, on select models, the wireless LAN
(WLAN) module.
CAUTION: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use in
the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.
Wireless antennas
At least 2 antennas send and receive signals from one or more wireless devices. These antennas are
not visible from the outside of the computer.
NOTE: For optimal transmission, keep the areas immediately around the antennas free from
obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These notices are located in Help and Support.
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Chapter 2 External component identification
Additional hardware components
Component
Description
(1)
(2)
(3)
Power cord*
Connects an AC adapter to an AC outlet.
Converts AC power to DC power.
AC adapter
Battery*
Powers the computer when the computer is not plugged into
external power.
*Batteries and power cords vary in appearance by country or region.
Additional hardware components
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3 Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number
located in the battery bay of the computer.
(1) Product name
(2) Serial number
(3) Product number
(4) Warranty period
(5) Model description (select models)
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Chapter 3 Illustrated parts catalog
Item
(1)
Description
Spare part number
Display assembly 33.78 cm (13.3-in) WXGA, HD, BrightView display assembly
internal component spare part information.
For use in Compaq Presario CQ32 computers
For use in HP G32 computers
608017-001
628920-001
608018-001
608030-001
621884-001
608274-001
(2)
(3)
(4)
(5)
Keyboard (for use in the United States)
Top cover (includes Touchpad)
Power connector cable (includes bracket)
Optical Drive Mounting Kit (includes SATA cable, cable bracket, optical drive
bracket, and screws)
(6)
(7)
(8)
USB board (includes cable)
603922-001
608027-001
608029-001
Speaker assembly (includes cable)
System board (includes replacement thermal material; with 512-MB discrete graphics
memory)
System board (includes replacement thermal material; with 1-GB discrete graphics memory) 615842-001
System board Park XT (includes replacement thermal material; with 1-GB discrete graphics
memory)
635226-001
System board Park S3 Pro (includes replacement thermal material; with 1-GB discrete
graphics memory)
635227-001
(9)
Processor (includes replacement thermal material)
Intel Core i5 processors, Dual Core
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580M (2.66-GHz turbo, 3-MB L3 cache)
560M (2.66-GHz turbo, 3-MB L3 cache)
540M (2.53-GHz, 3-MB L3 cache)
520M (2.40-GHz, 3-MB L3 cache)
480M (2.66–GHz, 3-MB L3 cache)
460M (2.53-GHz turbo, 3-MB L3 cache)
450M (2.40-GHz, 3-MB L3 cache)
430M (2.26-GHz, 3-MB L3 cache)
625825-001
625824-001
594188-001
594187-001
634693-001
626039-001
613585-001
597624-001
Intel Core i3 processors, Dual Core
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390M (2.66-GHz, 3-MB L3 cache)
380M (2.53-GHz, 3-MB L3 cache)
370M (2.40-GHz, 3-MB L3 cache)
350M (2.26-GHz, 3-MB L3 cache)
634692-001
625823-001
613584-001
597623-001
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Chapter 3 Illustrated parts catalog
Item
Description
Spare part number
Intel Pentium
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P6300 (2.26-GHz, 3-MB L3 cache)
P6200 (2.13-GHz, 3-MB L3 cache)
P6100 (2.0-GHz, 3-MB L3 cache)
P6000 (1.86-GHz, 3-MB L3 cache)
635500-001
625831-001
613587-001
613586-001
608010-001
449137-001
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(11)
(12)
Fan/heat sink assembly (includes replacement thermal material)
RTC battery (includes mounting adhesive)
WLAN modules
Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter
580101-002
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentian, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados,
Belgium, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei,
Bulgeria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African
Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa
Rica, Croatia, Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican
Republic, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Martinique, Nether Antilles, French Guiana, Aruba, British Virgin Islands,
Bermuda, Syria, Guadeloupe, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagaascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines,
Poland, Portugal, Republic of Moldova, Romania, rwanda, Samoa, San Marino, Sao tome
and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and Gren, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad
and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates ,United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and
Zimbabwe
Computer major components
19
Item
Description
Spare part number
Intel Centrino Wireless-N 1000 802.11b/g/n 1x2
593530-001
For use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria,
Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's
Republic of China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French
Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein,
Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico,
Monaco, Montenegro, Morocco, the Nether Antilles, Netherlands, New Zealand,
Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines,
Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal,
Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United
Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States,
Venezuela, and Vietnam
Realtek RTL8191SE 802.11b/g/n WiFi Adapter
593533-001
For use in Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, Bahamas Bahrain, Bangladesh, Barbados, Belarus,
Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile,
People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the
Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece
Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg Macedonia,
Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Nether Antilles, Netherlands, New Zealand
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of
Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts
and Nevis, St. Lucia, St. Vincent and Grenadine, Suriname, Swaziland, Sweden,
Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates,
the United Kingdom, Uruguay, the US Virgin Islands, the United States, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
20
Chapter 3 Illustrated parts catalog
Item
Description
Spare part number
Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter
593836-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia
and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central
African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa
Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-
Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel,
Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta,
Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal,
Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome
and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the
United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin
Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Computer major components
21
Item
Description
Spare part number
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1 +EDR
Combo Adapter
600370-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia
and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central
African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia,
Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya,
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali,
Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the
Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines,
Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, the US Virgin Islands, the United States, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
22
Chapter 3 Illustrated parts catalog
Item
Description
Spare part number
Realink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo
Adapter
602992-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African
Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, Congo, Costa
Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-
Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, Puerto Rico, the
Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the
United Arab Emirates, the United Kingdom, Uruguay, the US Virgin Islands, the United
States, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(13)
Memory modules (PC3-10600, 1333-MHz)
4-GB
599092-001
598859-001
598856-001
608276-001
537921-001
1-GB
2-GB
(14)
(15)
Power button board (includes cable and bracket)
Bluetooth module
NOTE: The Bluetooth module cable is included in the Misc Cable Kit, spare part number
608009-001.
(16)
(17)
Base enclosure (with modem cable and ODD cable)
Battery
608008-001
6-cell, 47-WHr (2.20-Ah) Li-ion
6-cell, 55-WHr (2.55-Ah) Li-ion
593553-001
593554-001
608015-001
(18)
(19)
Hard Drive Mounting Kit (includes retention screws, bracket screws, and hard drive
bracket)
Hard drive
NOTE: The hard drive cable is included in the Misc Cable Kit, spare part number 608009-001.
Computer major components
23
Item
Description
Spare part number
631160-001
640-GB, 5400 rpm, (requires hard drive hardware kit 608015-001)
500-GB, 7200 rpm, (includes hard drive bracket)
320-GB, 7200 rpm, (includes hard drive bracket)
250-GB, 7200 rpm, (includes hard drive bracket)
160-GB, 7200 rpm, (includes hard drive bracket)
Optical drive (12.7 mm, SATA, fixed)
634919-001
608013-001
608012-001
608011-001
(20)
DVD RW SuperMulti DL Drive with LightScribe
Blu-ray ROM with LightScribe DVD R/RW SuperMulti DL Drive
608021-001
608022-001
24
Chapter 3 Illustrated parts catalog
Display assembly components
Item
(1)
Description
Spare part number
Display bezel (includes Mylar screw covers)
For use in Compaq Presario CQ32–branded computers
For use in HP G32–branded computers
Webcam module
608020-001
628918-001
608031-001
608019-001
(2)
(3)
Display panel, Brightview, high-definition, 33.78 cm (13.3-in)
Display assembly components
25
Item
(4)
Description
Spare part number
608275-001
Display hinge cover
(5)
Display hinges
608016-001
(6)
Display cable kit
608272-001
(7)
Display WLAN antennas
Display enclosure
608006-001
(8)
For use in Compaq Presario CQ32–branded computers
For use in HP G32–branded computers
608007-001
628919-001
Plastics Kit
Item Description
Spare part number
Plastics kit
608023-001
(1)
(2)
Wireless/memory module mini-card compartment cover (includes captive screw)
Hard drive bay cover (includes captive screws)
26
Chapter 3 Illustrated parts catalog
Mass storage devices
Item Description
Spare part number
(1)
Optical drives (12.7 mm, SATA, fixed)
DVD RW SuperMulti DL Drive with LightScribe
Blu-ray ROM with LightScribe DVD R/RW SuperMulti DL Drive
Hard drive
608021-001
608022-001
(2)
NOTE: The hard drive cable is included in the Misc Cable Kit, spare part number 608009-001.
640-GB, 5400 rpm, (requires hard drive hardware kit 608015-001)
500-GB, 7200 rpm, (includes hard drive bracket)
320-GB, 7200 rpm, (includes hard drive bracket)
250-GB, 7200 rpm, (includes hard drive bracket)
160-GB, 7200 rpm, (includes hard drive bracket)
631160-001
634919-001
608013-001
608012-001
608011-001
608015-001
Hard Drive Hardware Kit (includes retention screws, bracket screws, and hard drive
bracket; not illustrated)
Mass storage devices
27
Miscellaneous parts
Description
Spare part number
609940-001
Smart AC adapter (90-W with power factor correction)
Power cord, AC, 3 wire, black, 1.83-m for use in the People's Republic of China
490371-AA1
449137-001
RTC battery
Rubber Feet Kit
608228-001
Misc. cable kit (includes Bluetooth module cable and hard drive cable)
608009-001
Screw Kit
608026-001
●
●
●
●
●
●
●
●
Phillips M2.0×3.0 screw
Phillips M2.0×4.0 screw
Phillips M2.5×3.0 broadhead screw
Phillips M2.5×4.0 screw
Phillips M2.5×5.0 screw
Phillips M2.5×7.0 screw
Phillips M2.5×8.0 screw
Phillips M3.0×3.0 screw
28
Chapter 3 Illustrated parts catalog
Sequential part number listing
Spare part
number
Description
449137-001
490371-AA1
537921-001
580101-002
RTC battery
Power cord, AC, 3-pin, black,1.83-m, for use in the People's Republic of China
Bluetooth module without cable
Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain,
Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, People's
Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire,
Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea,
Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea-
South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Nether Antilles, French
Guiana, Aruba, British Virgin Islands, Bermuda, Syria, Guadeloupe, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua
New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Republic of Moldova, Romania, Rwanda,
Samoa, San Marino, Sao tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and Gren, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe
593530-001
Intel Centrino Wireless-N 1000 802.11b/g/n 1x2 for use in Andorra, Antigua and Barbuda, Argentina,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of China,
Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador,
Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece,
Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein,
Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro,
Morocco, the Nether Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan,
Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi
Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates,
United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela, and Vietnam
Sequential part number listing
29
Spare part
number
Description
593533-001
Realtek RTL8191SE 802.11b/g/n WiFi Adapter for use in Albania, Algeria, Andorra, Angola, Antigua and
Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape
Verde, Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia,
Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia,
Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece
Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Nether Antilles, Netherlands, New Zealand Nicaragua, Niger,
Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines,
Poland, Portugal, Puerto Rico, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and Grenadine, Suriname, Swaziland, Sweden, Switzerland, Syria,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, Ukraine, United Arab Emirates, the United Kingdom, Uruguay, the US Virgin Islands, the
United States, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
593553-001
593554-001
593836-001
6-cell, 47-Whr (2.20-Ah) Li-ion battery
6-cell 55-Whr (2.55Ah) Li-ion battery
Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia
and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's
Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica,
Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives,
Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the
United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe
594187-002
594188-002
597623-001
Intel Core i5 520M Dual Core processor (2.40-GHz, 3-MB L3 cache)
Intel Core i5 540M Dual Core processor (2.53-GHz, 3-MB L3 cache)
Intel Core i3 350M Dual-Core processor (2.26-GHz, 3-MB L3 cache)
30
Chapter 3 Illustrated parts catalog
Spare part
number
Description
597624-001
598856-001
598859-001
599092-001
600370-001
Intel Core i5 430M Dual Core processor (2.26-GHz, 3-MB L3 cache)
Memory module, 2-GB, PC3 10600, 1333-MHz
Memory module, 1-GB, PC3 10600, 1333-MHz
Memory module, 4-GB, PC3 10600, 1333-MHz
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter for use in
Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African
Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam,
Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, the Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome
and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the US Virgin Islands, the United
States, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
602992-001
Realink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter for use in
Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic,
Chad, Chile, the People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the
Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon,
Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala,
Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether
Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of
Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand,
Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United
Arab Emirates, the United Kingdom, Uruguay, the US Virgin Islands, the United States, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
603922-001
USB board
Sequential part number listing
31
Spare part
number
Description
608006-001
608007-001
608008-001
608009-001
608010-001
608011-001
608012-001
608013-001
608015-001
608016-001
608017-001
608018-001
608019-001
608020-001
608021-001
608022-001
608023-001
608026-001
608027-001
608029-001
608030-001
608031-001
608228-001
608272-001
608274-001
608275-001
608276-001
609940-001
613584-001
613585-001
613586-001
613587-001
Display WLAN antennas
Display enclosure for use in Compaq Presario CQ32 computers
Base enclosure
Misc Cable Kit (includes Bluetooth module cable and hard drive cable)
Fan/heat sink
160-GB 7200 rpm hard drive, (includes hard drive bracket)
250-GB, 7200 rpm hard drive, (includes hard drive bracket)
320-GB, 7200 rpm hard drive, (includes hard drive bracket)
Hard drive hardware kit (includes retention screws, bracket screws, and hard drive bracket)
Display bracket (with hinges)
33.78 cm (13.3-in) WXGA Brightview display assembly for use in Compaq Presario CQ32 computers
Keyboard for use in the United States
33.78 cm (13.3-in) display panel, high definition
Display bezel (includes Mylar screw covers) for use in Compaq Presario CQ32 computers
DVD RW SuperMulti DL Drive with LightScribe
Blu-ray ROM with LightScribe DVD R/RW SuperMulti DL Drive
Plastics kit (with hard drive compartment cover and memory/wireless compartment cover)
Screw Kit
Speaker assembly (includes cable)
System board with 512-MB of discrete graphics memory (includes replacement thermal material)
Top cover (includes Touchpad and bracket, button board, and cable)
Webcam module
Rubber kit
Display cable kit
Optical Drive Mounting Kit (includes SATA cable, cable bracket, optical drive bracket, and screws)
Display hinge cover
Power button board (includes cable and bracket)
90-W Smart AC adapter
Intel Core i3 370M Dual Core (2.40-GHz, 3-MB L3 cache)
Intel Core i5 450M Dual Core processor (2.40-GHz, 3-MB L3 cache)
Intel Pentium P6000 processor (1.86-MHz, 3-MB L3 cache)
Intel Pentium P6100 processor (2.0-GHz, 3-MB L3 cache)
32
Chapter 3 Illustrated parts catalog
Spare part
number
Description
615842-001
621884-001
625823-001
625824-001
625825-001
625831-001
626039-001
628918-001
628919-001
628920-001
631160-001
634692-001
634693-001
634919–001
635226-001
635227-001
635500-001
System board with 1-GB discrete graphics memory (includes replacement thermal material)
Power connector with cable (includes bracket)
Intel Core i3 380M Dual Core processor (2.53-GHz, 3-MB L3 cache)
Intel Core i5 560M Dual Core processor (2.66–3.2-GHz, 3-MB L3 cache)
Intel Core i5 580M Dual Core processor (2.66–3.3-GHz, -3MB, L3 cache)
Intel Pentium P6200 processor (2.13-GHz, 3-MB, L3 cache)
Intel Core i5 460M Dual Core processor (2.53-GHz, 3-MB L3 cache)
Display bezel (includes Mylar screw covers) for use in HP G32–branded computers
Display enclosure for use in HP G32–branded computers
33.78 cm (13.3-in) WXGA Brightview display assembly for use in HP G32–branded computers
640-GB, 5400 rpm hard drive, (requires hard drive hardware kit 608015-001)
Intel Core i3 390M Dual Core processor (2.66-GHz, 3-MB L3 cache)
Intel Core i5 480M Dual Core processor (2.66-GHz, 3-MB L3 cache)
500-GB, 7200 rpm hard drive, (includes hard drive mounting bracket)
System board Park XT (includes replacement thermal material; with 1-GB discrete graphics memory)
System board Park S3 Pro (includes replacement thermal material with 1-GB discrete graphics memory)
Intel Pentium P6300 processor (2.26-GHx 3–MB L3 cache)
Sequential part number listing
33
4 Removal and replacement
procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
●
●
Flat-bladed screwdriver
Magnetic screwdriver
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when
handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
34
Chapter 4 Removal and replacement procedures
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Preliminary replacement requirements
35
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10%
40%
15,000 V
5,000 V
800 V
55%
Walking across carpet
35,000 V
12,000 V
6,000 V
7,500 V
3,000 V
400 V
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
2,000 V
700 V
400 V
11,500 V
14,500 V
26,500 V
21,000 V
4,000 V
5,000 V
20,000 V
11,000 V
2,000 V
3,500 V
7,000 V
5,000 V
36
Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
●
●
●
●
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
●
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
●
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
●
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements
37
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm 10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
●
●
●
●
●
●
●
●
●
●
●
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Non-conductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Non-conductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
1,500 V
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Bags
Floor mats
Floor mats
7,500 V
5,000 V
38
Chapter 4 Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 75 screws, in 12 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.
Serial number
The serial number label, located in the battery bay of the computer, provides important information that
you may need when contacting technical support.
●
●
●
Product name (1). This is the product name affixed to the front of the computer.
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.
●
●
Warranty period (4). This number describes the duration (in years) of the warranty period for the
computer.
Model description (5). This is the alphanumeric identifier used to locate documents, drivers, and
support for the computer.
Component replacement procedures
39
Battery
Description
Spare part number
593553-001
6-cell, 47-WHr (2.20-Ah) Li-ion
6-cell, 55-WHr (2.55Ah) Li-ion
593554-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface.
2. Slide the battery release latch (1) to release the battery.
3. Pivot the battery (2) upward and lift it out of the computer (3).
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge
downward until the battery is seated. The battery release latch automatically locks the battery into
place.
Component replacement procedures
41
Memory module
Description
Spare part number
599092-001
4-GB, PC3 10600, 1333-MHz
2-GB, PC3 10600, 1333-MHz
1-GB, PC3 10600, 1333-MHz
598856-001
598859-001
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the memory module:
1. Turn the computer upside down with the front toward you.
2. Remove the Phillips PM2.5×5.0 screw (1) that secures the memory/wireless module compartment
cover to the computer.
42
Chapter 4 Removal and replacement procedures
3. Lift the cover (2) and remove it (3). The memory/wireless compartment cover is included in the
Plastics Kit, spare part number 608023-001.
4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures
43
5. Remove the module (2) by pulling it away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a memory module.
44
Chapter 4 Removal and replacement procedures
RTC battery
Description
Spare part number
RTC battery
449137-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the RTC battery:
1. Turn the system board upside down.
2. Release the RTC battery from the clips on the system board (1).
3. Remove the RTC battery (2).
Reverse this procedure to install the RTC battery.
Component replacement procedures
45
WLAN module
NOTE: The WLAN module and the WWAN module are not interchangeable.
Description
Spare part
number
Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter
580101-002
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentian, Armenia,
Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and
Herzegovina, Botswana, Brazil, Brunei, Bulgeria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape
Verde, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo,
Costa Rica, Croatia, Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon,
Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Martinique, Nether Antilles, French Guiana, Aruba, British Virgin Islands,
Bermuda, Syria, Guadeloupe, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagaascar, Malawi,
Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru,
Philippines, Poland, Portugal, Republic of Moldova, Romania, rwanda, Samoa, San Marino, Sao tome
and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and Gren, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,
Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, United Arab Emirates ,United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zambia, and Zimbabwe
Intel Centrino Wireless-N 1000 802.11b/g/n 1x2
593530-001
For use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria,
Canada, the Cayman Islands, Chile, People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland,
France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica,
Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg,
Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether
Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay,
Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal,
Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland,
Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates, United
Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela, and Vietnam
46
Chapter 4 Removal and replacement procedures
Description
Spare part
number
Realtek RTL8191SE 802.11b/g/n WiFi Adapter
593533-001
For use in Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, Bahamas Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands,
Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa
Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece Grenada, Guadeloupe,
Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya,
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg
Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, Nether Antilles, Netherlands, New Zealand Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,
Portugal, Puerto Rico, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and Grenadine, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, the United Kingdom, Uruguay, the US
Virgin Islands, the United States, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe
Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter
593836-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin
Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the
Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros,
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali,
Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad
and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the
United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Component replacement procedures
47
Description
Spare part
number
Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter
600370–001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin
Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the
Cayman Islands, Central African Republic, Chad, Chile, the People's Republic of China, Colombia,
Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali,
Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia
and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, the US Virgin Islands, the United States, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Realink RT3090BC4 802.11b/g/n 11 WiFi and Bluetooth 2.1+EDR Combo Adapter
602992-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands,
Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia
and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, the US Virgin Islands, the United States, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
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Chapter 4 Removal and replacement procedures
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the WLAN module:
1. Turn the computer upside down with the front toward you.
2. Disconnect the two WLAN antenna cables (1) from the WLAN module.
3. Remove the two Phillips PM2.0×4.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures
49
4. Remove the WLAN module (3) by pulling it away from the slot at an angle.
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact technical support through
Help and Support.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the
WLAN module slot.
Reverse this procedure to install a WLAN module.
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Chapter 4 Removal and replacement procedures
Hard drive
NOTE: The hard drive cable is included in the Misc Cable Kit, spare part number 608009-001.
Description
Spare part number
631160-001
640-GB, 5400 rpm, (requires hard drive hardware kit 608015-001)
500-GB, 7200 rpm, (includes hard drive mounting bracket)
320-GB, 7200 rpm, (includes hard drive mounting bracket)
250-GB, 7200 rpm, (includes hard drive mounting bracket)
160-GB, 7200 rpm, (includes hard drive mounting bracket)
Hard drive hardware kit (includes screws and hard drive bracket)
634919-001
608013-001
608012-001
608011-001
608015-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the hard drive:
1. Position the computer with the front toward you.
2. Remove the Phillips PM2.5×5.0 screw (1) that secures the hard drive cover to the computer.
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51
3. Lift the hard drive cover (2) and remove it from the computer (3). The hard drive cover is included
in the Plastics Kit, spare part number 608023-001.
4. Disconnect the hard drive cable from the system board (1).
5. Remove the four Phillips PM2.5×8.0 screws (2) that secure the hard drive to the computer.
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Chapter 4 Removal and replacement procedures
6. Use the Mylar tab to lift the hard drive out of the hard drive bay (3).
7. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×3.0 screws (1)
that secure the hard drive bracket to the hard drive
8. Lift the bracket (2) straight up and off the hard drive.
Reverse this procedure to install the hard drive.
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53
Optical drive
Description
Spare part number
608021-001
DVD RW SuperMulti DL Drive with LightScribe
Blu-ray ROM with LightScribe DVD R/RW SuperMulti DL Drive
608022-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the optical drive:
1. Position the computer upside down with the front toward you.
2. Remove the Phillips PM2.5x5.0 screw (1) that secures the optical drive to the computer.
3. Use a flat-bladed screwdriver or similar tool to push the drive bracket to the left (2) to release the
optical drive.
4. Remove the optical drive (3).
5. If it is necessary to replace the optical drive bracket, position the optical drive with the optical
drive bracket toward you.
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Chapter 4 Removal and replacement procedures
6. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical
drive.
7. Remove the optical drive bracket (2).
Reverse the above procedure to reassemble and install the optical drive.
Top cover
Description
Spare part number
Top cover (includes Touchpad and bracket, button board, and cable)
608030-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the following components:
Remove the top cover:
1. Turn the computer upside down with the front toward you.
2. Remove the following screws that secure the top cover to the base enclosure:
●
●
●
(1) 5 Phillips PM2.0×4.0 screws
(2) 1 Phillips PM2.5×7.0 screw
(3) 2 Phillips PM2.5×5.0 screws
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55
3. Remove the following screws that secure the top cover to the base enclosure:
●
●
●
●
(1) 2 rubber feet
(2) 2 Phillips PM2.0×3.0 screws (in optical drive bay)
(3) 2 Phillips PM2.5×5.0 screws (in hard drive bay)
(4) 10 Phillips PM2.5×8.0 screws (2 of the screws are under the feet)
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Chapter 4 Removal and replacement procedures
4. Turn the computer right-side up with the front toward you.
5. Open the computer as far as possible.
6. Pry up the edges of the top cover (1), and then lift it up off the base enclosure (2) enough to gain
access to the cables.
7. Release the ZIF connector to which the TouchPad cable is connected and disconnect the cable
from the system board (1).
Component replacement procedures
57
8. Release the ZIF connector to which the TouchPad button board cable is connected and disconnect
the cable from the system board (2).
9. Remove the top cover from the base enclosure.
Reverse this procedure to install the top cover.
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Chapter 4 Removal and replacement procedures
Keyboard
Description
Spare part number
Keyboard for use in the United States
608018-001
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the keyboard:
1. Turn the top cover upside down.
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59
2. Slide the keyboard clips off the bottom of the keyboard.
3. Pry to edges of the keyboard from the top cover (1), and the lift the top of the keyboard up from
the top cover (2).
4. Slide the keyboard cable through the slot in the top cover (3).
Reverse this procedure to install the keyboard.
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Chapter 4 Removal and replacement procedures
USB board
Description
Spare part number
USB board (includes cable)
603922–001
Before removing the USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the USB board:
1. Position the computer upright with the right side toward you.
2. If necessary, move the power connector cable aside to gain access to the USB board screw.
3. Disconnect the USB board cable (1) from the system board.
4. Remove the Phillips PM2.5×8.0 screw (2) that secures the USB board to the base enclosure.
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61
5. Lift the USB board (3) straight up to remove it from the computer.
Reverse this procedure to install the USB board.
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Chapter 4 Removal and replacement procedures
Speaker assembly
Description
Spare part number
Speaker assembly
608027-001
Before removing the speaker assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the speaker assembly:
1. Position the computer upright with the front toward you.
2. Remove the tape that secures the cable to the system board (1).
3. Disconnect the speaker cable from the system board (2).
4. Remove the tape that secures the cable to the system board (3).
5. Remove the Phillips PM2.5×5.0 screw (4) that secures the speaker assembly to the base
enclosure.
6. Lift the left speaker (5) straight up to remove it from the base enclosure.
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63
7. Lift the right speaker (6) straight up to remove it from the base enclosure.
Reverse this procedure to install the speaker assembly.
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Chapter 4 Removal and replacement procedures
Bluetooth module
NOTE: The Bluetooth module cable is included in the Misc Cable Kit, spare part number
608009-001.
Description
Spare part number
Bluetooth module
537921-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the Bluetooth module:
1. Position the computer upright with the front toward you.
2. Lift the tape that secures the Bluetooth module cable to the system board (1).
3. Disconnect the cable (2) from the system board.
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65
4. Pull the clip that holds the Bluetooth module (3), and then remove the module from the base
enclosure (4).
Reverse the above procedure to install the Bluetooth module.
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Chapter 4 Removal and replacement procedures
Power connector cable
Description
Spare part number
Power connector cable (includes cable and connector)
621884-001
Before removing the power connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the power connector cable:
1. Turn the computer upright with the right side toward you.
2. Disconnect the power connector cable (1) from the system board.
3. Remove the Phillips PM2.0×4.0 screw (2) that secures the power connector cable to the base
enclosure.
4. Remove the bracket from atop the connector (3).
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67
5. Remove the power connector (4) from the base enclosure.
Reverse this procedure to install the power connector cable.
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Chapter 4 Removal and replacement procedures
Optical drive connector
Description
Spare part number
Optical Drive Mounting Kit (includes SATA cable, cable bracket, optical drive bracket,
608274-001
and screws)
Before removing the optical drive connector, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the optical drive connector:
1. Turn the computer upright with the right side toward you.
2. Remove the tape that secures the cable to the base enclosure (1).
3. Disconnect the optical drive connector from the system board (2).
4. Remove the Phillips PM2.0×3.0 screw (3) that secures the optical drive connector to the base
enclosure.
5. Lift the bracket from the base enclosure (4).
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69
6. Remove the optical drive connector assembly (5) from the base enclosure.
Reverse this procedure to install the optical drive connector.
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Chapter 4 Removal and replacement procedures
Power button board
Description
Spare part number
Power button board (with cable and bracket)
608276-001
Before removing the power button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the power button board:
1. Turn the computer upright with the right side toward you.
2. Disconnect the cable from the system board (1).
3. Remove the Phillips PM2.0×3.0 screw (2) that secures the power button board to the top cover.
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71
4. Remove the power button board (3).
Reverse this procedure to install the power button board.
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Chapter 4 Removal and replacement procedures
Display assembly
Description
Spare part number
33.78 cm (13.3-in) WXGA Brightview display assembly for use in Compaq Presario CQ32–
608017-001
branded computers
33.78 cm (13.3-in) WXGA Brightview display assembly for use in HP G32–branded computers
628920-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
6. Remove the following components:
Remove the display assembly:
1. Turn the computer display-side up, with the front toward you.
2. Open the display as far as possible.
3. Disconnect the display panel cable (1) from the system board.
4. Remove the two Phillips PM2.5×8.0 screws (2) that secure the display assembly to the computer.
CAUTION: Support the display assembly when removing the display screws in the following
steps. Failure to support the display assembly can result in damage to the assembly and other
components.
5. Remove the wireless antenna cables (3) from the hole and clips built into the base enclosure.
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73
6. Remove the display assembly (4).
7. If it is necessary to replace any of the display assembly internal components, remove the following
screw covers and screws.
(1) Two Mylar screw covers on the display bezel bottom edge
(2) Two Phillips PM2.5×4.0 screws
8. Flex the inside edge of the top (1), the left and right sides (2), and the bottom (3) of the display
bezel until the bezel disengages from the display back cover.
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Chapter 4 Removal and replacement procedures
9. Remove the display bezel (4). The display bezel is available using spare part numbers
608020-001 (for use in Compaq Presario CQ32-branded computers), and 628918-001 (for use
in HP G32-branded computers).
10. If it is necessary to replace the webcam module, remove the tape from the webcam module
connector (1), disconnect the webcam cable (2) from the module. and lift the webcam (left side
first) to disengage the double-sided tape on the display back cover (3). The webcam is available
using spare part number 608031-001.
11. If it is necessary to replace the display panel, remove the two Phillips PM2.5×3.0 broadhead
screws (1) and the two Phillips PM2.5×4.0 screws (2) that secure the display panel to the display
enclosure.
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75
12. Lift up the bottom of the panel (3), and them remove the panel from the enclosure (4). The display
panel is available using the spare part number 608019-001.
13. If it is necessary to replace the display cable, follow these steps:
a. Turn the display panel upside down in front of you.
b. Disengage the webcam cable from the glue securing it to the back of the display (1).
c. Peel back the tape that secures the display cable to the display (2).
d. Disconnect the display cable from the display (3).
e. Remove the display cable from the display (4).
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Chapter 4 Removal and replacement procedures
The display cable is available in the display cable kit, spare part number 608272-001.
14. If it is necessary to replace the display hinges, remove the four Phillips PM2.0×3.0 screws (1) that
secure the hinges to the display.
15. Remove the display hinges (2) from the display. Display hinges are available using spare part
number 608016-001.
16. If it is necessary to replace the wireless antennas and cables, remove the adhesive strip (1) that
secures each antenna to the display back cover.
17. Remove the antennas (2) from the clips (3) built into the display enclosure.
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77
System board
NOTE: All system board spare part kits include replacement thermal material.
Description
Spare part number
608029-001
System board with 512-MB of discrete graphics memory
System board with 1-GB of discrete graphics memory
System board Park XT with 1-GB of discrete graphics memory
System board Park S3 Pro with 1-GB of discrete graphics memory
615842-001
635226-001
635227-001
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
●
●
●
●
●
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
5. Remove the following components:
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79
1. Turn the computer upright with the left side toward you.
2. Remove the two Phillips PM2.5×5.0 screws (1) that secure the system board to the computer.
3. Loosen the captive screw in the fan sink (2) that secures the system board.
4. Lift the right side of the system board (3).
5. Release the system board by sliding it to the right at an angle (4) until the connectors on the left
side of the system board clear the base enclosure, and then remove the system board.
Reverse the preceding procedure to install the system board.
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Chapter 4 Removal and replacement procedures
Fan/heat sink assembly
NOTE: All fan/heat sink assembly spare part kits include replacement thermal material.
Description
Spare part number
Fan/heat sink assembly
608010-001
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right
side and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on automatically when high temperature
conditions exist. These conditions are affected by high external temperatures, system power
consumption, power management/battery conservation configurations, battery fast charging, and
software requirements. Exhaust air is displaced through the ventilation grill located on the left side of
the computer.
Before removing the fan/heat sink assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
5. Remove the following components:
i.
Remove the fan/heat sink assembly:
1. Turn the system board upside down.
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81
2. Disconnect the fan cable from the system board.
3. Follow the sequence embossed on heat sink to loosen the six captive screws (1) that secure the
fan/heat sink assembly to the system board.
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it may be necessary to move the fan/heat sink assembly
from side to side to detach the assembly.
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Chapter 4 Removal and replacement procedures
4. Remove the fan/heat sink assembly from the system board (2).
The thermal material must be thoroughly cleaned from the affected surfaces on the system board (1),
(3) and from the affected surfaces on the fan/heat sink assembly (2), (4) each time the fan/heat sink
assembly is removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/
heat sink assembly is reinstalled.
NOTE: Thermal pads and thermal paste are included with all fan/heat sink assembly, system board,
and processor spare part kits.
The following illustration shows the locations for thermal material.
Reverse this procedure to install the fan/heat sink assembly.
Component replacement procedures
83
Processor
NOTE: All processor spare part kits include replacement thermal material.
Description
Spare part number
625825-001
625824-001
594188-002
594187-002
634693-001
626039-001
613585-001
597624-001
634692–001
625823-001
613584-001
597623-001
635500-001
625831-001
613587-001
613586-001
Intel Core i5 580M Dual Core processor (2.66-GHz, 3-MB L3 cache)
Intel Core i5 560M Dual Core processor (2.66-GHz, 3-MB L3 cache)
Intel Core i5 540M Dual Core processor (2.53-GHz, 3-MB L3 cache)
Intel Core i5 520M Dual Core processor (2.40-GHz, 3-MB L3 cache)
Intel Core i5 480M Dual Core processor (2.66-GHz, 3-MB L3 cache)
Intel Core i5 460M Dual Core processor (2.53-GHz, 3-MB L3 cache)
Intel Core i5 450M Dual Core processor (2.40-GHz, 3-MB L3 cache)
Intel Core i5 430M Dual Core processor (2.26-GHz, 3-MB L3 cache)
Intel Core i3 390M Dual Core processor (2.66-GHz, 3-MB L3 cache)
Intel Core i3 380M Dual Core processor (2.53-GHz, 3-MB L3 cache)
Intel Core i3 370M Dual Core (2.40-GHz, 3-MB L3 cache)
Intel Core i3 350M Dual Core (2.26-GHz, 3-MB L3 cache)
Intel Pentium P6300 processor (2.66-GHz, 3-MB L3 cache)
Intel Pentium P6200 processor (2.13-GHz, 3-MB L3 cache)
Intel Pentium P6100 processor (2.0-GHz, 3-MB L3 cache)
Intel Pentium P6000 (1.86-MHz, 3-MB L3 cache)
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
5. Remove the following components:
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Chapter 4 Removal and replacement procedures
i.
j.
Remove the processor:
1. Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.
2. Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)
embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
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85
5 Setup Utility (BIOS)
Starting Setup Utility
Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and other
preferences.
To start Setup Utility:
▲
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc.
2. When the Startup Menu is displayed, press f10.
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Chapter 5 Setup Utility (BIOS)
Using Setup Utility
Changing the language of Setup Utility
The following procedure explains how to change the language of Setup Utility. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Use the arrow keys to select a language, and then press enter.
4. When a confirmation prompt with your language selected is displayed, press enter.
5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Your change goes into effect immediately.
Navigating and selecting in Setup Utility
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and
selection are by keystroke.
●
●
To choose a menu or a menu item, use the arrow keys.
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the
arrow keys or f5 or f6.
●
●
●
To select an item, press enter.
To close a text box or return to the menu display, press esc.
To display additional navigation and selection information while Setup Utility is open, press f1.
Using Setup Utility
87
Displaying system information
The following procedure explains how to display system information in Setup Utility. If Setup Utility is
not open, begin at step 1. If Setup Utility is open, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2. Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
Restoring default settings in Setup Utility
The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.
3. When the Setup Confirmation is displayed, press enter.
4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Setup Utility default settings go into effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory
default settings.
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Chapter 5 Setup Utility (BIOS)
Exiting Setup Utility
You can exit Setup Utility with or without saving changes.
●
To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.
●
To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
After either choice, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your
computer.
Main menu
Select
To do this
●
●
●
System information
View and change the system time and date.
View identification information about the computer.
View specification information about the processor, memory size,
system BIOS, and keyboard controller version (select models only).
Security menu
Select
To do this
Administrator password
Power-On Password
Enter, change, or delete an administrator password.
Enter, change, or delete a power-on password.
Setup Utility menus
89
System Configuration menu
Select
To do this
Language Support
Change the language of Setup Utility.
Enable/disable the capacitive button tapping sound.
Enable/disable the processor Virtualization Technology.
Enable/disable the processor C6 sleep state.
Button Sound (select models only)
Virtualization Technology (select models only)
Processor C6 State (select models only)
LAN Power Saving (select models only)
Enable/disable LAN Power Saving. When enabled, saves power when
the computer is in DC mode.
Card Reader/1394 Power Saving (select models
only)
Enable/disable Card Reader/1394 Power Saving.
Fan Always On
Enabled/disable Fan Always On. When enabled, the computer fan will
always be on.
Action Keys Mode
Boot Options
Enable/disable Action Keys Mode.
Set the following boot options:
●
POST hotkey delay (sec.)―Set the delay for the f1, f2, f9, f10, f11,
and f12 functions of Setup Utility in intervals of 5 seconds each (0,
5, 10, 15, 20).
●
●
●
CD-ROM Boot―Enable/disable boot from CD-ROM.
Floppy Boot―Enable/disable boot from diskette.
Internal Network Adapter Boot―Enable/disable boot from the
internal network adapter.
●
Boot Order―Set the boot order for:
◦
◦
◦
◦
◦
◦
Notebook Hard Drive
Internal CD/DVD ROM Drive
USB Diskette on Key/USB Hard Disk
USB CD/DVD ROM Drive
USB Floppy
Network Adapter
90
Chapter 5 Setup Utility (BIOS)
Diagnostics menu
Select
To do this
Hard Disk Self Test
Run a comprehensive self-test on the hard drive.
NOTE: On models with two hard drives, this menu option is called the
Primary Hard Disk Self Test.
Secondary Hard Disk Self Test (select models only)
Memory Test
Run a comprehensive self-test on a secondary hard drive.
Run a diagnostic test on the system memory.
Setup Utility menus
91
6 Specifications
Computer specifications
Dimensions
Depth
22.8 cm (8.98 in)
Width
34.8 cm (13.70 in)
Height (front to rear)
Weight (lowest weight configuration)
Input power
2.5 to 3.2 cm (0.98 to 1.26 in)
< 2.00 kg (4.42 lbs)
Operating voltage
Operating current
Temperature
18.5 V dc @ 4.74 A – 90 W
4.74 A
Operating (not writing to optical disc)
0°C to 35°C (32°F to 95°F)
5°C to 35°C (41°F to 95°F)
-20°C to 60°C (-4°F to 140°F)
Operating (writing to optical disc)
Nonoperating
Relative humidity
Operating
10% to 90%
5% to 95%
Nonoperating
Maximum altitude (unpressurized)
Operating
-15 m to 3,048 m (-50 ft to 10,000 ft)
Nonoperating
-15 m to 12,192 m (-50 ft to 40,000 ft)
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this
range of temperatures.
92
Chapter 6 Specifications
33.78-cm (13.3-in) display specifications
Dimensions
Active diagonal size
Active area
33.78 cm (13.30 in)
293.38 x 165.02
1366 × 768 (HD)
350 g (0.77 lbs)
500:1 (typical) – BV
300:1 (typical) – AG
200 nits (typical)
1.4 (typical)
1.6 (max)
Resolution
Weight
Contrast ratio
Luminance
Luminance uniformity
Lifetime (1/2 luminance)
Backlight
12,000 hours
LED
Response time
Surface treatment
16 ms (typical)
AG
BV
Total power consumption
Viewing angle
3.5 W
SVA
33.78-cm (13.3-in) display specifications
93
Hard drive specifications
500-GB*
320-GB*
250-GB*
160-GB*
Dimensions
Height
9.5 mm
Width
70 mm
101 g
Weight
Interface type
Transfer rate
Security
SATA
100 MB/sec
ATA security
Seek times (typical read, including setting)
Single track
1.0 ms
1.5 ms
2.0 ms
2.0 ms
Average
14.0 ms
12.0 ms
22.0 ms
12.0 ms
22.0 ms
12.0 ms
Maximum
22.0 ms
22.0 ms
Logical blocks
Disc rotational speed
Operating temperature
976,773,168
7200 rpm
625,142,448
7200 rpm
488,397,168
7200 rpm
312,581,808
7200 rpm
5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.
94
Chapter 6 Specifications
DVD RW SuperMulti DL Drive with LightScribe
specifications
Applicable disc
Read
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED
MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-
CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5,
DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM
Write
CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM
Random access time
DVD
< 230 ms
< 175 ms
2 MB
CD
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD-ROM
24X CD-R
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
Multiword DMA Mode
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
Transfer mode
DVD RW SuperMulti DL Drive with LightScribe specifications
95
Blu-ray ROM with LightScribe DVD R/RW
SuperMulti DL Drive
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI, CDTEXT,
CD-ROM, CD-ROM XA,
MIXED MODE CD, CD-I, CD-I Bridge
(Photo-CD, Video CD), Multisession CD
(Photo-CD, CD-EXTRA, Portfolio, CD-R,
CD-RW), CD-R, CD-RW,
CD-R and CD-RW DVD+R, DVD+R(9),
DVD+RW, DVD-R, DVD-R(9),DVD-RW,
DVD-RAM
DVDROM (DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM, HD-
ROM (Single Layer), HD-ROM (Dual
Layer), HD DVD-R, HD DVD-R for
Dual Layer, HD DVD-RW
Access time
Random
CD
DVD
HD
170 ms
8 MB
170 ms
230 ms
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
4,500 KB/sec
4,500 KB/sec
4,500 KB/sec
Multiword DMA Mode
24X CD-R
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
1X BD-ROM
1X BD-R read
1X BD-RE read
Transfer mode
96
Chapter 6 Specifications
System resource specifications
You can use Device Manager to get a graphical view of the system resources that control how the
devices work on the computer. System resources you can access from Device Manager are direct
memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory
addresses.
If two devices require the same resource and create a device conflict, you can manually change the
resource settings in Device Manager to be sure each setting is unique.
CAUTION: Improperly changing resource settings can disable your hardware and cause your
computer to malfunction or become inoperable. Only users who have expert knowledge of computer
hardware and hardware configurations should change resource settings.
To view resource settings in Windows 7:
1. Select Start > Computer.
2. Click System properties near the top of the Computer folder.
3. On the left, click Device Manager.
4. On the View menu, click one of the following:
●
●
Resources by type
Resources by connection
System resource specifications
97
7 Backup and recovery
Recovery after a system failure is as complete as your most current backup. HP recommends that you
create recovery discs immediately after software setup. As you add new software and data files, you
should continue to back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help you
with the following tasks for safeguarding your information and restoring it in case of a system failure:
●
Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used to
start up (boot) your computer and restore the operating system and software programs to factory
settings in case of system failure or instability.
●
●
Backing up your information regularly to protect your important system files.
Creating system restore points (operating system feature). System restore points allow you to
reverse undesirable changes to your computer by restoring the computer to an earlier state.
●
●
Recovering a program or driver (Recovery Manager software feature). This feature helps you
reinstall a program or driver without performing a full system recovery.
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager,
you can recover your full factory image if you experience system failure or instability. Recovery
Manager works from a dedicated recovery partition (select models only) on the hard drive or from
recovery discs you create.
NOTE: Computers with a solid-state drive (SSD) may not have a recovery partition. Recovery
discs have been included for computers that do not have a partition. Use these discs to recover
your operating system and software. To check for the presence of a recovery partition, select
Start, right-click Computer, click Manage, and then click Disk Management. If the partition
is present, an HP Recovery drive is listed in the window.
98
Chapter 7 Backup and recovery
Creating recovery discs
HP recommends that you create recovery discs to be sure that you can restore your system to its original
factory state if you experience serious system failure or instability. Create these discs after setting up the
computer for the first time.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.
NOTE: You can use an optional external optical drive (purchased separately) to create recovery
discs, or you can purchase recovery discs for your computer from the HP Web site.
Note the following guidelines before creating recovery discs:
NOTE: The external hard drive must be connected to a USB port on the computer, not to a USB port
on an external device such as a hub.
●
You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs
are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs,
up to 20 discs may be required, whereas only a few DVDs or BDs are required.
NOTE: Read-write discs, such as CD-RW, DVD RW, double-layer DVD R, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
●
●
●
●
The computer must be connected to AC power during this process.
Only one set of recovery discs can be created per computer.
Number each disc before inserting it into the optical drive.
If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc creation
process.
To create a set of recovery discs:
1. Select Start > All Programs > Recovery Manager > Recovery Disk Creation.
2. Follow the on-screen instructions.
Creating recovery discs
99
Backing up your information
As you add new software and data files, you should back up your system on a regular basis to
maintain a reasonably current backup. Back up your system at the following times:
●
At regularly scheduled times
NOTE: Set reminders to back up your information periodically.
Before the computer is repaired or restored
Before you add or modify hardware or software
●
●
Note the following when backing up:
●
Create system restore points using the Windows® System Restore feature, and periodically copy
them to disc.
●
●
●
Store personal files in the Documents library and back up this folder periodically.
Back up templates stored in their associated programs.
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps:
1. Display the screen.
2. Copy the screen:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3. Open a word-processing document, and then select Edit > Paste.
4. Save the document.
●
●
You can back up your information to an optional external hard drive, a network drive, or discs.
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD-R, or DVD RW. The discs you use will depend on the type of optical drive
installed in your computer.
NOTE: DVDs store more information than CDs, so using them for backup reduces the number of
recovery discs required.
●
When backing up to discs, number each disc before inserting it into the optical drive of the
computer.
100
Chapter 7 Backup and recovery
Using Windows Backup and Restore
To create a backup using Windows Backup and Restore, follow these steps:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to set up and create a backup.
NOTE: Windows includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows
you to save and name a snapshot of your hard drive at a specific point in time. You can then recover
back to that point if you want to reverse subsequent changes made to your system.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your system files and
settings.
When to create restore points
●
Before you add or extensively modify software or hardware
Periodically, whenever the system is performing optimally
●
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Under Protection Settings, select the disk for which you want to create a restore point.
5. Click Create.
6. Follow the on-screen instructions.
Backing up your information
101
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
Performing a recovery
NOTE: You can recover only files that you have previously backed up. HP recommends that you use
HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your
computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure
or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition
(select models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you
may not have a recovery partition. If that is the case, recovery discs have been included with your
computer. Use these discs to recover your operating system and software.
NOTE: Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using Recovery Manager.
NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from
the disc provided by the manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart the computer.
3. Follow the on-screen instructions.
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Chapter 7 Backup and recovery
Recovering from the dedicated recovery partition (select models
only)
NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have a
recovery partition, you will not be able to recover using this procedure. Recovery discs have been
included for computers that do not have a partition. Use these discs to recover your operating system
and software.
On some models, you can perform a recovery from the partition on the hard drive, accessed by
pressing either the Start button or f11. This restores the computer to its factory condition.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
●
●
Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen. Then, press f11 while the “Press
<F11> for recovery” message is displayed on the screen.
2. Click System Recovery in the Recovery Manager window.
3. Follow the on-screen instructions.
Performing a recovery
103
HDMI
Pin
Signal
1
TMDS data 2+
TMDS data 2 shield
TMDS data 2–
TMDS data 1+
TMDS data 1shield
TMDS data 1–
TMDS data 0+
TMDS data 0 shield
TMDS data 0–
TMDS clock+
TMDS clock shield
TMDS clock–
CEC
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
No connect
DDC clock
DDC data
Ground
+5V power
Hot plug detect
Shell
HDMI
107
9 Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country or region
where the computer is used.
Requirements for all countries or regions
The requirements listed below are applicable to all countries or regions:
●
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by each country or region’s power system.
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
108
Chapter 9 Power cord set requirements
Requirements for specific countries or regions
Country/region
Accredited agency
Applicable note number
Australia
EANSW
OVE
1
1
1
2
1
1
1
1
1
3
1
1
5
4
1
1
4
1
2
Austria
Belgium
CEBC
CSA
Canada
Denmark
DEMKO
FIMKO
UTE
Finland
France
Germany
VDE
Italy
IMQ
Japan
METI
KEMA
NEMKO
CCC
EK
The Netherlands
Norway
The People's Republic of China
South Korea
Sweden
SEMKO
SEV
Switzerland
Taiwan
BSMI
BSI
The United Kingdom
The United States
UL
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
Requirements for specific countries or regions
109
10 Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for computer battery disposal.
Display
CAUTION: The procedures in this chapter can result in damage to display components. The only
components intended for recycling purposes are the liquid crystal display (LCD) panel and the
backlight. When you remove these components, handle them carefully.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display
assembly that might require special handling at end-of-life. Disposal of mercury may be regulated
because of environmental considerations. For disposal or recycling information, contact your local
This section provides general disassembly instructions for display assemblies. Specific instructions for
your computer may vary. The display assembly must be disassembled to gain access to the backlight
(1) and the liquid crystal display (LCD) panel (2).
Disassembly procedures may vary from those shown here.
NOTE: The procedures provided in this chapter are general disassembly instructions. Specific details,
such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one
computer model to another.
110
Chapter 10 Recycling
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.
2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of
the display bezel until the bezel disengages from the display assembly.
3. Remove the display bezel (3).
Display
111
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).
5. Remove all screws (1) that secure the display panel assembly to the display enclosure.
6. Remove the display panel assembly (2) from the display enclosure.
7. Turn the display panel assembly upside-down.
8. Remove all screws that secure the display panel frame to the display panel.
9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display
panel frame.
112
Chapter 10 Recycling
10. Remove the display panel frame (2) from the display panel.
11. Remove the screws (1) that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover (2) and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
Display
113
15. Remove the backlight cables (1) from the clip (2) in the display panel.
16. Turn the display panel upside-down.
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
17. Remove the backlight frame from the display panel.
114
Chapter 10 Recycling
18. Remove the backlight from the backlight frame.
19. Disconnect the display panel cable (1) from the LCD panel.
20. Remove the screws (2) that secure the LCD panel to the display rear panel.
21. Release the LCD panel (3) from the display rear panel.
22. Release the tape (4) that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
Display
115
Index
Symbols/Numerics
bays
battery 13
bezel
display 10
left-side 12
rear 13
right-side 11
top 6
A
AC adapter
illustrated 25
identifying 15
Blu-ray ROM with LightScribe DVD
R/RW SuperMulti DL Drive
specifications 96
Bluetooth cable, spare part
number 32
AC adapter, spare part number
computer feet
locations 40
connector pin assignments
audio-in 104
audio-in (microphone) jack
identifying 12
Bluetooth module
audio-out 104
HDMI 107
headphone 104
microphone 104
monitor 105
removal 65
Bluetooth module cable, spare part
number 23, 65
buttons
audio-out (headphone) jack
identifying 12
network 106
RJ-45 106
connectors, service
considerations 35
power 8
B
backing up
customized window, toolbar,
templates 100
C
camera module
D
removal 75
display assembly
removal 73
display bezel
base enclosure, spare part
battery
changing the language of Setup
Utility 87
components
identifying 15
removal 41
battery charging light, identifying
illustrated 25
display bracket, spare part
number 32
bottom 13
116
Index
display cable kit, spare part
fan/heat sink assembly
removal 81
K
keyboard
display components
illustrated 25
display enclosure
removal 59
feet
locations 40
keys
illustrated 25
action 9
esc 9
fn 9
function 9
navigation 9
display enclosure, spare part
number 32
display hinge cover, spare part
number 32
G
grounding equipment and
methods 38
display hinge kit
removal 77
display panel
L
H
lights
hard drive
illustrated 25
removal 76
precautions 35
removal 51
power 7
TouchPad 7
webcam 10
wireless 7
specifications 94
hard drive cable, spare part
number 23, 27, 32, 51
hard drive cover
illustrated 26
removal 52
hard drive hardware kit
hard drive hardware kit, spare part
number
drives
optical 11
DVD RW SuperMulti DL Drive with
LightScribe
M
precautions 35
mass storage devices, spare part
numbers 27
memory module
HDMI port
removal 42
memory module compartment,
identifying 14
E
external media cards, product
description 3
identifying 12
headphone jack, pin assignments
microphone (internal), identifying
microphone jack, pin
assignments 104
microphone, product description
external monitor port
identifying 12
J
jacks
F
f11 103
mini-card compartment cover,
illustrated 26
Index
117
monitor port
power cord
removal/replacement
preliminaries 34
procedures 39
RJ-45 (network) jack
identifying 12
RTC battery
removal 45
Rubber feet kit
external 12
identifying 15
power cord, spare part number
power requirements, product
description 4
N
network jack, pin assignments
processor
O
ODD connector
removal 84
removal 69
operating system, product
description 4
Rubber Feet Kit, spare part
number 40
product description
audio 3
optical drive
identifying 11
precautions 35
removal 54
rubber kit
camera 3
chipset 1
Ethernet 3
graphics 2
S
serviceability, product description
specifications 96
Optical Drive Mounting Kit, spare
keyboard 4
microphone 3
ports 3
processors 1
P
passwords 89
Plastics kit
slots
contents 26
pointing device, product
description 4
speaker assembly
security 4
serviceability 4
wireless 3
ports
removal 63
HDMI 12
USB 11, 12
specifications
R
recovering
Blu-ray ROM with LightScribe
DVD R/RW SuperMulti DL
Drive 96
computer 92
display 93
DVD RW SuperMulti DL Drive
power button board
from the dedicated recovery
partition 103
removal 71
power connector cable
removal 67
118
Index
webcam module
removal 75
Windows applications key,
identifying 9
system board
wireless antennas and cables
removal 78
wireless/memory module
compartment cover
removal 79
removal 43
WLAN module
T
thermal module, spare part
number 19
top cover
removal 46
removal 55
TouchPad
buttons 6
identifying 6
light 7
U
USB board
removal 61
USB ports
V
W
Index
119
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