FUJITSU SP 1120 User Manual

P3PC-5332-01ENZ0  
TOP  
Contents  
Index  
SP-1120/SP-1125/SP-1130  
Introduction  
Explains the names and functions of parts  
and basic scanner operation.  
Scanner  
Overview  
Explains how to load documents on the  
scanner.  
How to Load  
Documents  
Operator's Guide  
Thank you for purchasing our Color Image Scanner SP Series.  
This manual explains about the basic operations and handling of the scanner.  
Explains how to use the Operator Panel.  
Explains about various ways of scanning.  
Explains how to clean the scanner.  
Explains how to replace the consumables.  
Explains about troubleshooting.  
How to Use the  
Operator Panel  
For details about scanner installation and connections, refer to the Quick Installation Sheet.  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Explains how to configure settings in the  
Software Operation Panel.  
Operational  
Settings  
Appendix  
Glossary  
How to Use This Manual  
     
TOP  
Contents  
Index  
Introduction  
Introduction  
Introduction  
Scanner  
Overview  
Thank you for purchasing our Color Image Scanner SP  
Series.  
Manuals  
The following manuals are included for this product. Read  
them as needed.  
About This Product  
How to Load  
Documents  
Manual  
Description  
"This product" refers to the following three models of Color  
Image Scanner: SP-1120, SP-1125, and SP-1130.  
Each scanner is equipped with an Automatic Document  
Feeder (ADF) that allows duplex (double-sided) scanning, and  
supports USB interfaces.  
Safety Precautions  
(paper, PDF)  
Contains important information about the  
safe use of this product.  
Make sure to read this manual before  
using the scanner. The PDF version is  
included in the Setup DVD-ROM.  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
The following table shows the differences between each  
scanner model.  
Quick Installation Sheet  
Explains how to install and configure the  
scanner.  
Daily Care  
Operator's Guide  
(this manual) (PDF)  
Provides detailed information on how to  
operate and maintain the scanner daily,  
how to replace the consumables, and how  
to troubleshoot problems. Included in the  
Setup DVD-ROM.  
Model  
SP-1120  
Scanner type  
ADF  
Scanning speed (*1)  
20 ppm/40 ipm  
Replacing the  
Consumables  
ADF  
ADF  
25 ppm/50 ipm  
30 ppm/60 ipm  
SP-1125  
SP-1130  
Scanner Central Admin  
User's Guide (PDF)  
Provides overview, installation procedure,  
operation procedure and maintenance  
procedure of Scanner Central Admin.  
Included in the Setup DVD-ROM.  
Troubleshooting  
*1: When scanning A4 size documents at 300 dpi with JPEG compression.  
Error Recovery Guide  
(HTML Help)  
Details the status of the scanner and  
explains how to resolve problems  
encountered.  
Operational  
Settings  
Contains movies that explain how to clean  
and replace the consumables. Included in  
the Setup DVD-ROM.  
Appendix  
Glossary  
3
     
TOP  
Contents  
Index  
Introduction  
Trademarks  
Manual  
Description  
Microsoft, Windows, Windows Server, Windows Vista, and  
Excel are either registered trademarks or trademarks of  
Microsoft Corporation in the United States and/or other  
countries.  
Word is the product of Microsoft Corporation in the United  
States.  
Adobe, Acrobat, and Reader are either registered trademarks  
or trade names of Adobe Systems Incorporated in the United  
States and/or other countries.  
Intel, Pentium, and Intel Core are registered trademarks or  
trademarks of Intel Corporation in the United States and other  
countries.  
Help (scanner driver)  
Explains how to use and configure the  
settings for the scanner drivers.  
Can be referenced from each scanner  
driver.  
Introduction  
Scanner  
Overview  
Help (application)  
Explains how to use and configure the  
settings for the application software. Can  
be referenced from each application.  
How to Load  
Documents  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
ABBYY™ FineReader™ Sprint  
© 2014 ABBYY, All rights reserved.  
ABBYY and FineReader are trademarks of ABBYY Software,  
Ltd. which may be registered in some jurisdictions.  
Presto! ™ PageManager™  
Daily Care  
© 2002-2014, NewSoft Technology Corp. All Rights Reserved.  
NewSoft, Presto! and PageManager are either registered  
trademarks or trademarks of NewSoft Technology Corp.  
PaperStream is a registered trademark of PFU LIMITED in  
Japan.  
Replacing the  
Consumables  
Troubleshooting  
Other company names and product names are the registered  
trademarks or trademarks of the respective companies.  
Operational  
Settings  
Manufacturer  
PFU LIMITED  
YOKOHAMA i-MARK PLACE, 4-4-5 Minatomirai, Nishi-ku,  
Yokohama, Kanagawa, 220-8567, Japan  
© PFU LIMITED 2015  
Appendix  
Glossary  
4
TOP  
Contents  
Index  
Conventions  
Conventions  
Introduction  
Scanner  
Overview  
Safety Information  
Abbreviations Used in This Manual  
The attached "Safety Precautions" manual contains important  
information about the safe and correct use of this product.  
Make sure that you read and understand it before using the  
scanner.  
The operating systems and products in this manual are  
indicated as follows.  
How to Load  
Documents  
Name  
Indication  
®
Windows  
Vista (*1)  
How to Use the  
Operator Panel  
Windows Vista Home Basic (32-bit/64-bit)  
Symbols Used in This Manual  
®
Windows Vista Home Premium (32-bit/64-bit)  
The following indications are used in this manual to obviate  
any chance of accident or damage to you, people near you,  
and your property. Warning labels consist of a symbol  
indicating the severity and a warning statement. The symbols  
and their meanings are as follows.  
®
Various Ways to  
Scan  
Windows Vista Business (32-bit/64-bit)  
®
Windows Vista Enterprise (32-bit/64-bit)  
®
Windows Vista Ultimate (32-bit/64-bit)  
Daily Care  
®
This indication alerts operators of an operation  
that, if not strictly observed, may result in severe  
injury or death.  
Windows  
Server 2008  
(*1)  
Windows Server 2008 Standard (32-bit/64-bit)  
WARNING  
Replacing the  
Consumables  
®
Windows Server 2008 R2 Standard (64-bit)  
®
Windows 7  
(*1)  
Windows 7 Home Premium (32-bit/64-bit)  
This indication alerts operators of an operation  
that, if not strictly observed, may result in safety  
hazards to personnel or damage to the product.  
Troubleshooting  
CAUTION  
®
Windows 7 Professional (32-bit/64-bit)  
®
Windows 7 Enterprise (32-bit/64-bit)  
Operational  
Settings  
®
Windows 7 Ultimate (32-bit/64-bit)  
®
Windows  
Server 2012  
(*1)  
Windows Server 2012 Standard (64-bit)  
Appendix  
Glossary  
5
   
TOP  
Contents  
Index  
Conventions  
Arrow Symbols in This Manual  
Name  
Indication  
®
Right-arrow symbols () are used to separate icons or menu  
options you should select in succession.  
Example: Click the [Start] menu [Control Panel].  
Windows  
Server 2012  
R2 (*1)  
Windows Server 2012 R2 Standard (64-bit)  
Introduction  
Scanner  
Overview  
®
Windows 8  
(*1)  
Windows 8 (32-bit/64-bit)  
Screen Examples in This Manual  
®
Windows 8 Pro (32-bit/64-bit)  
Microsoft product screenshots are reprinted with permission  
from Microsoft Corporation.  
How to Load  
Documents  
®
Windows 8 Enterprise (32-bit/64-bit)  
The screen examples in this manual are subject to change  
without notice in the interest of product improvement.  
If the actual displayed screen differs from the screen  
examples in this manual, operate by following the actual  
displayed screen while referring to the user's manual of the  
scanner application that you are using.  
®
Windows 8.1  
(*1)  
Windows 8.1 (32-bit/64-bit)  
How to Use the  
Operator Panel  
®
Windows 8.1 Pro (32-bit/64-bit)  
®
Windows 8.1 Enterprise (32-bit/64-bit)  
Various Ways to  
Scan  
®
Word  
Excel  
Microsoft Word  
The screen examples used in this manual are of the  
PaperStream IP driver.  
®
Microsoft Office Word  
Daily Care  
The screenshots used in this manual are of Windows 7. The  
actual windows and operations may differ depending on the  
operating system. Also, note that with some scanner models,  
the screens and operations may differ from this manual when  
you update the PaperStream IP driver. In that case, refer to  
the manual provided upon updating the driver.  
®
®
Microsoft Excel  
®
®
Replacing the  
Consumables  
Microsoft Office Excel  
Presto!  
PageManager  
Presto! PageManager  
Troubleshooting  
ABBYY  
FineReader  
Sprint  
ABBYY FineReader Sprint  
Operational  
Settings  
PaperStream IP (TWAIN) for SP Series  
PaperStream IP (TWAIN x64) for SP Series  
PaperStream IP (ISIS) for SP Series  
PaperStream  
IP driver  
*1: Where there is no distinction between the different versions of the  
above operating system, the general term "Windows" is used.  
Appendix  
Glossary  
6
TOP  
Contents  
Index  
Contents  
Contents  
Introduction  
Scanner  
Overview  
How to Use This Manual ................................................................................................................................... 2  
Introduction ........................................................................................................................................................ 3  
Conventions ....................................................................................................................................................... 5  
How to Load  
Documents  
Chapter 1 Scanner Overview ....................................................................................................................... 11  
1.1  
1.2  
1.3  
Main Features .............................................................................................................................................................. 12  
Turning the Power ON/OFF ........................................................................................................................................ 16  
Turning the Power ON.................................................................................................................................................... 16  
Turning the Power OFF.................................................................................................................................................. 16  
Opening/Closing the ADF ........................................................................................................................................... 17  
How to Open the ADF .................................................................................................................................................... 17  
How to Close the ADF.................................................................................................................................................... 17  
Setting Up the ADF Paper Chute (Feeder) ................................................................................................................ 18  
Setting Up the Stacker ................................................................................................................................................ 19  
Power Saving Mode .................................................................................................................................................... 21  
Basic Flow of Scanning Operation ............................................................................................................................ 22  
Bundled Software ........................................................................................................................................................ 24  
Bundled Software Overview........................................................................................................................................... 24  
System Requirements.................................................................................................................................................... 25  
How to Install the Bundled Software .............................................................................................................................. 26  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
1.4  
Daily Care  
1.5  
1.6  
1.7  
1.8  
1.9  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Chapter 2 How to Load Documents ............................................................................................................ 27  
2.1  
Loading Documents .................................................................................................................................................... 28  
Preparation..................................................................................................................................................................... 28  
How to Load Documents................................................................................................................................................ 29  
Appendix  
Glossary  
7
     
TOP  
Contents  
Index  
Contents  
2.2  
Documents for Scanning ............................................................................................................................................ 30  
Paper Size...................................................................................................................................................................... 30  
Conditions ...................................................................................................................................................................... 30  
Loading Capacity............................................................................................................................................................ 33  
Area Not to be Perforated .............................................................................................................................................. 34  
Conditions for Multifeed Detection ................................................................................................................................. 34  
Conditions for Mixed Batch Scanning ............................................................................................................................ 35  
Conditions for Automatic Page Size Detection............................................................................................................... 37  
Introduction  
Scanner  
Overview  
How to Load  
Documents  
How to Use the  
Operator Panel  
3.1  
Operator Panel ............................................................................................................................................................. 39  
Names and Functions .................................................................................................................................................... 39  
Signals on the Indicator.................................................................................................................................................. 40  
Various Ways to  
Scan  
Chapter 4 Various Ways to Scan ................................................................................................................. 41  
4.1  
4.2  
Summary ...................................................................................................................................................................... 42  
Scanning Documents of Different Types and Sizes ................................................................................................ 43  
Documents with Different Widths ................................................................................................................................... 43  
Long Page Scanning...................................................................................................................................................... 44  
Customizing the Scanner Settings ............................................................................................................................ 46  
Using a Button on the Scanner to Start Scanning.......................................................................................................... 46  
Daily Care  
Replacing the  
Consumables  
4.3  
Troubleshooting  
Chapter 5 Daily Care ..................................................................................................................................... 48  
5.1  
Cleaning Materials and Locations that Require Cleaning ....................................................................................... 49  
Cleaning Materials.......................................................................................................................................................... 49  
Location and Frequency................................................................................................................................................. 50  
Cleaning the Outside .................................................................................................................................................. 51  
Cleaning the Inside ..................................................................................................................................................... 52  
Cleaning the ADF (with Cleaning Paper) ....................................................................................................................... 52  
Cleaning the ADF (with Cloth)........................................................................................................................................ 53  
Operational  
Settings  
5.2  
5.3  
Appendix  
Glossary  
8
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Contents  
Index  
Contents  
Chapter 6 Replacing the Consumables ...................................................................................................... 57  
6.1  
6.2  
Consumables and Replacement Cycles ................................................................................................................... 58  
Replacing the Roller Set ............................................................................................................................................. 59  
Introduction  
Scanner  
Overview  
Chapter 7 Troubleshooting .......................................................................................................................... 62  
7.1  
7.2  
Paper Jam .................................................................................................................................................................... 63  
Error Indications on Operator Panel ......................................................................................................................... 65  
Temporary Errors ........................................................................................................................................................... 66  
Device Errors.................................................................................................................................................................. 67  
Scanner cannot be powered ON.................................................................................................................................... 69  
Scanning does not start.................................................................................................................................................. 70  
The image quality of pictures/photos is poor or dirty...................................................................................................... 71  
Quality of scanned text or lines is unsatisfactory. .......................................................................................................... 72  
Images are distorted or not clear.................................................................................................................................... 73  
Vertical streaks appear on the scanned image. ............................................................................................................. 74  
When the scanner is turned on, the check indicator on the operator panel turns on or flashes..................................... 75  
Multifeed error occurs frequently.................................................................................................................................... 76  
Situation in which the document is not fed into the ADF occurs frequently.................................................................... 77  
Paper jams/pick errors occur frequently......................................................................................................................... 78  
Scanned images turn out elongated............................................................................................................................... 79  
A shadow appears at the top or the bottom of the scanned image................................................................................ 80  
There are black traces on the document........................................................................................................................ 81  
Before You Contact the Scanner Service Provider .................................................................................................. 82  
General........................................................................................................................................................................... 82  
Error Status .................................................................................................................................................................... 82  
Checking the Product Labels ..................................................................................................................................... 84  
Location.......................................................................................................................................................................... 84  
How to Load  
Documents  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
7.4  
7.5  
Appendix  
Glossary  
9
TOP  
Contents  
Index  
Contents  
Chapter 8 Operational Settings ................................................................................................................... 85  
8.1  
8.2  
Starting Up the Software Operation Panel ................................................................................................................ 86  
Password Setting for the Software Operation Panel ............................................................................................... 88  
Setting a Password ........................................................................................................................................................ 88  
Setting [View Only mode]............................................................................................................................................... 89  
Clearing [View Only mode]............................................................................................................................................. 90  
Changing the Password ................................................................................................................................................. 91  
Clearing the Password ................................................................................................................................................... 92  
Resetting the Password ................................................................................................................................................. 93  
Device Setting ................................................................................................................................................................ 94  
Settings Related to Sheet Counters .......................................................................................................................... 96  
Checking and Resetting the Sheet Counters ................................................................................................................. 96  
Settings Related to Waiting Time .............................................................................................................................. 98  
Waiting Time to Enter Power Saving Mode (Power saving)........................................................................................... 98  
Introduction  
Scanner  
Overview  
How to Load  
Documents  
How to Use the  
Operator Panel  
8.4  
8.5  
Various Ways to  
Scan  
Daily Care  
Appendix ....................................................................................................................................................... 99  
A.1 Basic Specification ................................................................................................................................................... 100  
A.2 Installation Specifications ........................................................................................................................................ 102  
A.3 Outer Dimensions ..................................................................................................................................................... 103  
A.4 Uninstalling the Software ......................................................................................................................................... 104  
Replacing the  
Consumables  
Troubleshooting  
Customer Support ....................................................................................................................................... 105  
Glossary ....................................................................................................................................................... 106  
Index ............................................................................................................................................................. 115  
Operational  
Settings  
Appendix  
Glossary  
10  
TOP  
Contents  
Index  
Introduction  
Chapter 1 Scanner Overview  
Scanner  
Overview  
This chapter explains about the names and functions of the scanner components, as well as the methods for basic  
operations.  
How to Load  
Documents  
1.1 Main Features.............................................................................................................................................12  
1.2 Parts and Functions....................................................................................................................................13  
1.3 Turning the Power ON/OFF........................................................................................................................16  
1.4 Opening/Closing the ADF...........................................................................................................................17  
1.5 Setting Up the ADF Paper Chute (Feeder).................................................................................................18  
1.6 Setting Up the Stacker................................................................................................................................19  
1.7 Power Saving Mode ...................................................................................................................................21  
1.8 Basic Flow of Scanning Operation .............................................................................................................22  
1.9 Bundled Software .......................................................................................................................................24  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
   
TOP  
Contents  
Index  
Chapter 1 Scanner Overview  
1.1 Main Features  
Introduction  
This section explains about the main features of this product.  
The scanner is equipped with the following features:  
Scanner  
Overview  
High speed scanning  
Realizes a scanning speed of 20 ppm/40 ipm (SP-1120) (*1), 25 ppm/50  
ipm (SP-1125) (*1), or 30 ppm/60 ipm (SP-1130) (*1). Furthermore, you  
can load up to 50 sheets of documents for continuous scanning which  
allows you to quickly digitize a large volume of documents.  
How to Load  
Documents  
How to Use the  
Operator Panel  
Improved efficiency for pre-scan work  
The scanner can perform "batch scanning" which allows you to scan  
documents with different paper sizes at once, simplifying the process of  
sorting the documents before scanning.  
Various Ways to  
Scan  
Reduced work loss caused by multifeeds  
The scanner has an ultrasonic multifeed sensor that accurately detects  
multifeed errors where two or more sheets are fed through the scanner  
at once. This multifeed detection is reliable even when scanning a mixed  
batch of documents with different paper sizes, avoiding potential work  
loss.  
Daily Care  
Replacing the  
Consumables  
Central administration of scanner  
The bundled application "Scanner Central Admin Agent" allows central  
administration of multiple scanners. For example, you can update the  
scanner settings and drivers and monitor the operating status of the  
scanner.  
Troubleshooting  
For details, refer to the Scanner Central Admin User's Guide.  
Operational  
Settings  
*1: When scanning A4 size documents at 300 dpi with JPEG compression.  
Appendix  
Glossary  
12  
   
TOP  
Contents  
Index  
Chapter 1 Scanner Overview  
1.2 Parts and Functions  
Introduction  
This section shows the names of the scanner parts.  
Scanner  
Overview  
Front  
Side guide  
How to Load  
Documents  
Guides the documents in the ADF  
paper chute (feeder) in the sideways  
as they are fed into the scanner.  
ADF paper chute (feeder)  
Holds the documents to be scanned.  
Chute extension 2  
Pull out to adjust to the document length.  
How to Use the  
Operator Panel  
ADF  
Pulls and feeds the documents one  
sheet at a time from the ADF paper  
chute (feeder).  
Open to replace consumables or clean  
the inside of the scanner.  
Various Ways to  
Scan  
Chute extension 1  
Pull out to adjust to the document length.  
Daily Care  
Stacker  
Stacks up the ejected documents.  
ADF release tab  
Pull this tab to open the ADF.  
Replacing the  
Consumables  
Stacker extension 1  
Lift up towards you to adjust to the  
document length.  
Operator panel  
Consists of buttons and indicators.  
Used to operate the scanner or check the  
status.  
Troubleshooting  
Stacker extension 2  
For details, refer to "Chapter 3 How to Use  
the Operator Panel" (page 38).  
Lift up towards you to adjust to the  
document length.  
Operational  
Settings  
Appendix  
Glossary  
13  
   
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Contents  
Index  
Chapter 1 Scanner Overview  
Back  
Introduction  
Scanner  
Overview  
USB connector  
Used to connect a USB cable.  
How to Load  
Documents  
Power connector  
Used to connect the power cable.  
"Power cable" refers to the plug and AC adapter connected together.  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Security cable slot  
Used to connect an anti-theft security cable (commercially available).  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
14  
TOP  
Contents  
Index  
Chapter 1 Scanner Overview  
Removable Parts  
Pick roller  
Introduction  
Scanner  
Overview  
How to Load  
Documents  
ADF paper chute (feeder)  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Brake roller  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
15  
TOP  
Contents  
Index  
Chapter 1 Scanner Overview  
1.3 Turning the Power ON/OFF  
Introduction  
This section explains how to power on/off the scanner.  
Scanner  
Overview  
Turning the Power ON  
1 Press the power button on the operator panel for more  
How to Load  
Documents  
than 2 seconds.  
Check  
indicator  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Power  
indicator  
Daily Care  
Power button  
Replacing the  
Consumables  
The scanner is turned on, and during initialization, the power  
indicator flashes.  
When the power indicator stays on, the scanner is ready to scan.  
This is referred to as "ready" status.  
Troubleshooting  
HINT  
When the scanner is ready to be used, the check indicator turns off  
and the power indicator turns on.  
Operational  
Settings  
Turning the Power OFF  
1 Press the power button on the operator panel for more  
than 2 seconds.  
Appendix  
Glossary  
The scanner is turned off, and the power indicator turns off.  
16  
           
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Contents  
Index  
Chapter 1 Scanner Overview  
1.4 Opening/Closing the ADF  
Introduction  
This section describes how to open and close the ADF.  
How to Close the ADF  
Scanner  
Overview  
How to Open the ADF  
1 Close the ADF.  
Push the center of the ADF until you hear a click.  
1 Remove all documents from the ADF paper chute  
How to Load  
Documents  
(feeder).  
2 Pull the ADF release tab towards you to open the ADF.  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
ADF release tab  
Daily Care  
Be careful not to have your fingers caught  
when the ADF closes.  
CAUTION  
Replacing the  
Consumables  
ATTENTION  
Make sure that there is no foreign matter caught inside the ADF.  
Troubleshooting  
Operational  
Settings  
Be careful not to have your fingers caught  
when the ADF closes.  
CAUTION  
Appendix  
Glossary  
17  
           
TOP  
Contents  
Index  
Chapter 1 Scanner Overview  
1.5 Setting Up the ADF Paper Chute (Feeder)  
Introduction  
Documents loaded in the ADF paper chute (feeder) are fed  
into the ADF one by one.  
Using the chute extensions will keep the documents straight  
and feed them smoothly.  
2 Pull out chute extension 2.  
Scanner  
Overview  
How to Load  
Documents  
1 Pull out chute extension 1.  
Chute extension 2  
How to Use the  
Operator Panel  
Chute extension 1  
Various Ways to  
Scan  
Daily Care  
HINT  
Hold the scanner while you pull out the chute extension 2.  
Replacing the  
Consumables  
HINT  
Hold the scanner while you pull out the chute extension 1.  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
18  
   
TOP  
Contents  
Index  
Chapter 1 Scanner Overview  
1.6 Setting Up the Stacker  
Introduction  
Documents loaded in the ADF paper chute (feeder) are  
ejected onto the stacker one by one.  
Using the stacker and stacker extensions will keep the  
documents straight and stack them neatly.  
2 Lift up the stacker extension 1 towards you.  
Scanner  
Overview  
How to Load  
Documents  
1 Hold the top side of the stacker and open it towards you.  
Stacker  
extension 1  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Stacker  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
19  
   
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Contents  
Index  
Chapter 1 Scanner Overview  
3 Lift up the stacker extension 2 towards you.  
Introduction  
Scanner  
Overview  
How to Load  
Documents  
Stacker  
extension 2  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
20  
TOP  
Contents  
Index  
Chapter 1 Scanner Overview  
1.7 Power Saving Mode  
Introduction  
Power saving mode keeps the power consumption low when  
the scanner has not been used for a certain period of time.  
If the scanner is left powered on for 15 minutes without being  
used, it automatically enters power saving mode.  
Even after the scanner enters power saving mode, the power  
indicator remains on.  
Scanner  
Overview  
ATTENTION  
The scanner may not enter power saving mode if there was a  
document remaining on the paper path.  
For details about how to remove a document, refer to "7.1 Paper  
Jam" (page 63).  
Depending on the application being used, the scanner might not turn  
off even if the [Power off after a certain period of time] check box is  
selected.  
If the scanner turns off automatically while you are using an image  
scanning application, close the application before you turn the  
scanner back on.  
How to Load  
Documents  
To resume from power saving mode, perform one of the  
following:  
How to Use the  
Operator Panel  
Load a document in the ADF paper chute (feeder).  
Press the scan/stop button on the operator panel.  
Perform scanning from an application.  
Various Ways to  
Scan  
HINT  
When the scanner resumes from power saving mode, the  
power indicator flashes until the scanner enters ready status.  
The waiting time for entering power saving mode can be changed in  
the Software Operation Panel.  
For details, refer to "Waiting Time to Enter Power Saving Mode  
(Power saving)" (page 98).  
For details about the operator panel, refer to "Chapter 3 How to Use  
the Operator Panel" (page 38).  
Daily Care  
If the scanner is not operated for a certain period of time, it  
turns off automatically to reduce power consumption while the  
scanner is in standby.  
Replacing the  
Consumables  
To disable this function, clear the [Power off after a certain  
period of time] check box in [Device Setting] of the Software  
Operation Panel. For details, refer to "Waiting Time to Enter  
Power Saving Mode (Power saving)" (page 98).  
To turn the scanner back on after it has turned off  
automatically, press the power button on the operator panel.  
For details, refer to "1.3 Turning the Power ON/OFF" (page  
16).  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
21  
   
TOP  
Contents  
Index  
Chapter 1 Scanner Overview  
1.8 Basic Flow of Scanning Operation  
Introduction  
This section explains about the basic flow of performing a  
scan.  
In order to perform a scan, you need a scanner driver and an  
image scanning application that supports the scanner driver.  
This product includes the following scanner drivers, and image  
scanning applications.  
1 Turn on the scanner.  
For details, refer to "1.3 Turning the Power ON/OFF" (page 16).  
Scanner  
Overview  
2 Load a document in the ADF paper chute (feeder).  
Load a document face-down in the ADF paper chute (feeder).  
How to Load  
Documents  
Scanner drivers  
How to Use the  
Operator Panel  
-
-
-
PaperStream IP (TWAIN) for SP Series  
PaperStream IP (TWAIN x64) for SP Series  
PaperStream IP (ISIS) for SP Series  
Various Ways to  
Scan  
Image scanning applications  
-
-
Presto! PageManager  
ABBYY FineReader Sprint  
Daily Care  
HINT  
For details about the scanner drivers and image scanning applications,  
refer to "1.9 Bundled Software" (page 24).  
For details, refer to "Chapter 2 How to Load Documents" (page 27).  
Replacing the  
Consumables  
3 Start the image scanning application.  
Scanning procedures and operations vary slightly depending  
on the image scanning application.  
For details, refer to the manual of the image scanning  
application.  
4 Select a scanner driver to be used.  
For some image scanning applications, it may not be necessary to  
select a scanner driver.  
Troubleshooting  
The following describes the normal procedure for scanning.  
Operational  
Settings  
5 In the scanner driver's setup window, configure the scan  
settings.  
For some image scanning applications, the scanner driver's setup  
window may not appear.  
Appendix  
Glossary  
22  
   
TOP  
Contents  
Index  
Chapter 1 Scanner Overview  
6 Scan the document with the image scanning application.  
Introduction  
Scanner  
Overview  
How to Load  
Documents  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
ATTENTION  
Do not unplug the USB cable or log off the user account when the  
scanner and the computer are communicating, for instance, during  
scanning.  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
23  
TOP  
Contents  
Index  
Chapter 1 Scanner Overview  
1.9 Bundled Software  
Introduction  
ABBYY FineReader Sprint  
Bundled Software Overview  
This application supports PaperStream IP (TWAIN) for SP Series.  
The WIA driver is not supported. This application allows you to  
convert scanned images into Word or Excel (*1) files.  
For details, refer to the ABBYY FineReader Sprint Help.  
Scanner  
Overview  
The following software is bundled with this product.  
PaperStream IP drivers  
PaperStream IP drivers are scanner drivers that conform to TWAIN/  
ISIS standards.  
There are three types of PaperStream IP drivers.  
How to Load  
Documents  
Manual  
Safety Precautions, Operator's Guide, and Scanner Central Admin  
User's Guide are installed.  
-
PaperStream IP (TWAIN) for SP Series  
Scanner Central Admin Agent  
This scanner driver conforms to the TWAIN standard. It is used  
to operate the scanner from 32-bit applications that conform to  
the TWAIN standard.  
How to Use the  
Operator Panel  
This application allows simultaneous update of scanner firmware and  
central administration/monitoring of multiple scanners. It allows you to  
monitor the scanner operating status and check the scanner  
information.  
Required applications vary depending on the operation mode.  
For details, refer to the Scanner Central Admin User's Guide.  
-
PaperStream IP (TWAIN x64) for SP Series  
Various Ways to  
Scan  
This scanner driver conforms to the TWAIN standard. It is used  
to operate the scanner from 64-bit applications that conform to  
the TWAIN standard.  
SP Series Online Update  
This driver can be installed in 64-bit operating systems.  
This application allows you to check and apply the latest update  
program of the software and firmware related to the SP series.  
For details, refer to the SP Series Online Update Help.  
Daily Care  
-
PaperStream IP (ISIS) for SP Series  
This scanner driver conforms to the ISIS standard. It is used to  
operate the scanner from applications that conform to the ISIS  
standard.  
Replacing the  
Consumables  
®
*1: Microsoft Office products must be installed.  
For details, refer to the PaperStream IP driver Help.  
Software Operation Panel  
This application allows you to configure various settings such as the  
operation of the scanner and managing the consumables.  
It is installed together with the PaperStream IP driver.  
For details, refer to "Chapter 8 Operational Settings" (page 85).  
For details about how to configure scanner settings and scan  
different types of documents with the image scanning  
application, refer to "Chapter 4 Various Ways to Scan" (page  
41).  
Troubleshooting  
Error Recovery Guide  
Operational  
Settings  
Details the status of the scanner and explains how to resolve  
problems encountered. It is installed together with the PaperStream  
IP driver.  
Presto! PageManager  
This image scanning application supports PaperStream IP (TWAIN)  
for SP Series. It allows the easy scanning, sharing, and organizing of  
documents.  
Appendix  
Glossary  
For details, refer to the Presto! PageManager Help and manual.  
24  
     
TOP  
Contents  
Index  
Chapter 1 Scanner Overview  
System Requirements  
Display  
resolution  
1024 × 768 pixels or higher, 65536 colors or more  
System requirements are described below.  
Introduction  
Disk space  
DVD drive  
Interface  
2.2 GB or more of free hard disk space (*3)  
Required for software installation  
USB 2.0/1.1  
®
Operating  
system  
Windows Vista Home Basic (32-bit/64-bit) (Service  
Scanner  
Overview  
Pack 1 or later)  
®
Windows Vista Home Premium (32-bit/64-bit)  
(Service Pack 1 or later)  
®
*1: Presto! PageManager and ABBYY FineReader Sprint are not  
supported.  
How to Load  
Documents  
Windows Vista Business (32-bit/64-bit) (Service  
Pack 1 or later)  
®
*2: The software bundled with the scanner operates as a desktop  
application.  
Windows Vista Enterprise (32-bit/64-bit) (Service  
Pack 1 or later)  
How to Use the  
Operator Panel  
*3: Disk space is required based on the size of files to be saved during  
scanning.  
®
Windows Vista Ultimate (32-bit/64-bit) (Service  
Pack 1 or later)  
®
Windows Server 2008 Standard (32-bit/64-bit) (*1)  
Various Ways to  
Scan  
®
Windows Server 2008 R2 Standard (64-bit) (*1)  
®
Windows 7 Home Premium (32-bit/64-bit)  
®
Windows 7 Professional (32-bit/64-bit)  
Daily Care  
®
Windows 7 Enterprise (32-bit/64-bit)  
®
Windows 7 Ultimate (32-bit/64-bit)  
®
Windows Server 2012 Standard (64-bit) (*1)(*2)  
Replacing the  
Consumables  
®
Windows Server 2012 R2 Standard (64-bit) (*1)(*2)  
®
Operating  
system  
Windows 8 (32-bit/64-bit) (*2)  
Troubleshooting  
®
Windows 8 Pro (32-bit/64-bit) (*2)  
®
Windows 8 Enterprise (32-bit/64-bit) (*2)  
®
Windows 8.1 (32-bit/64-bit) (*2)  
Operational  
Settings  
®
Windows 8.1 Pro (32-bit/64-bit) (*2)  
®
Windows 8.1 Enterprise (32-bit/64-bit) (*2)  
®
®
CPU  
Intel Pentium 4 1.8 GHz or higher  
®
(Recommended: Intel Core™ i5 2.5 GHz or higher,  
except mobile device processors)  
Appendix  
Glossary  
Memory  
1 GB or more (Recommended: 4 GB or more)  
25  
 
TOP  
Contents  
Index  
Chapter 1 Scanner Overview  
3 Click the [Install software] button.  
How to Install the Bundled Software  
This section describes how to install the software included on  
the "Setup DVD-ROM".  
Introduction  
The following software can be installed:  
PaperStream IP (TWAIN) for SP Series  
PaperStream IP (TWAIN x64) for SP Series  
PaperStream IP (ISIS) for SP Series  
Software Operation Panel  
Scanner  
Overview  
How to Load  
Documents  
Error Recovery Guide  
Presto! PageManager  
How to Use the  
Operator Panel  
ABBYY FineReader Sprint  
Manual  
Scanner Central Admin Agent  
SP Series Online Update  
Various Ways to  
Scan  
The software information window appears.  
ATTENTION  
4 Check the information and click the [Next] button.  
If previous versions of this software have already been installed,  
uninstall them before continuing. For details about how to uninstall  
software, refer to "A.4 Uninstalling the Software" (page 104).  
Daily Care  
5 Click the button for the software you want to install.  
Replacing the  
Consumables  
1 Turn on the computer, and log on to Windows as a user  
with administrator privileges.  
2 Insert the Setup DVD-ROM into the DVD drive.  
Troubleshooting  
The [SP Series Setup] window appears.  
HINT  
Operational  
Settings  
If the [SP Series Setup] window does not appear, use either  
"Explorer" or "Computer" to locate and double-click on "Setup.exe"  
on the Setup DVD-ROM.  
6 Follow the instructions displayed in the window to install  
Appendix  
Glossary  
the software.  
26  
 
TOP  
Contents  
Index  
Introduction  
Chapter 2 How to Load Documents  
Scanner  
Overview  
This chapter explains how to load documents on the scanner.  
How to Load  
Documents  
2.1 Loading Documents....................................................................................................................................28  
2.2 Documents for Scanning ............................................................................................................................30  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
     
TOP  
Contents  
Index  
Chapter 2 How to Load Documents  
2.1 Loading Documents  
Introduction  
This section explains how to load documents.  
2 Fan the documents.  
1 Grab a stack of documents, which should be 5 mm or less.  
Scanner  
Overview  
Preparation  
2 Hold both ends of the documents and fan them a few times.  
How to Load  
Documents  
HINT  
For details about the paper size and quality required for normal  
operations, refer to "2.2 Documents for Scanning" (page 30).  
How to Use the  
Operator Panel  
1 If you are loading multiple sheets, check the documents.  
1 Check if the documents to be loaded are of the same width or  
different widths.  
Various Ways to  
Scan  
3 Rotate the documents 90 degrees and fan them in the same  
manner.  
Ways to load documents differ depending on whether they are the  
same width or not.  
If the document width varies, refer to "Conditions for Mixed Batch  
Scanning" (page 35) and "Documents with Different Widths" (page  
43).  
4 Perform steps 1 to 3 for all documents.  
5 Align the edges of the documents.  
Daily Care  
2 Check the number of sheets.  
HINT  
2
Up to 50 sheets can be loaded (with paper weight of 80 g/m (20  
For more details about how to fan documents, refer to the Error  
Recovery Guide.  
Replacing the  
Consumables  
lb) and thickness of the document stack under 5 mm).  
For details, refer to "Loading Capacity" (page 33).  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
28  
         
TOP  
Contents  
Index  
Chapter 2 How to Load Documents  
4 Adjust the side guides to the width of the document.  
How to Load Documents  
Do not leave space between the side guides and the document.  
Otherwise, the document may be fed skewed.  
Introduction  
1 Pull out the chute extensions according to the length of  
the document.  
Scanner  
Overview  
Side guides  
For details, refer to "1.5 Setting Up the ADF Paper Chute (Feeder)"  
(page 18).  
How to Load  
Documents  
2 Lift the stacker and stacker extension according to the  
length of the document.  
For details, refer to "1.6 Setting Up the Stacker" (page 19).  
How to Use the  
Operator Panel  
3 Load the document in the ADF paper chute (feeder).  
Load the document face-down in the ADF paper chute (feeder).  
Various Ways to  
Scan  
5 Scan the document with the image scanning application.  
For details, refer to the manual of the image scanning application.  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
ATTENTION  
Operational  
Settings  
Remove all paper clips and staples. Reduce the number of sheets  
if a multifeed or pick error occurs.  
Appendix  
Glossary  
29  
   
TOP  
Contents  
Index  
Chapter 2 How to Load Documents  
2.2 Documents for Scanning  
Paper Size  
Introduction  
Conditions  
Scanner  
Overview  
The following paper sizes can be scanned:  
Document type  
The following paper types are recommended:  
Wood-free paper  
How to Load  
Documents  
ADF  
Maximum: A4 portrait (210 × 297 mm/8.3 × 11.7 in.),  
legal (8.5 × 14 in.), long page (*1) (216 × 863 mm/8.5  
× 34 in., 210 × 3,048 mm/8.3 × 120 in.)  
Wood-containing paper  
PPC paper (recycled)  
How to Use the  
Operator Panel  
Minimum: A8 (52 × 74 mm/2 ×*2.9 in.)  
Plastic card  
When using paper types other than the above, make sure to test with  
the same type of paper first to check if the document can be scanned.  
*1: Depending on the application or scan settings (e.g. paper size), there  
may be insufficient memory to perform scanning.  
To scan documents longer than 863 mm (34 in.), set the resolution to  
200 dpi or lower.  
Various Ways to  
Scan  
Paper weight (document thickness)  
The following paper weights can be used:  
2
50 to 209 g/m (13.4 to 56 lb)  
Daily Care  
2
127 to 209 g/m (34 to 56 lb) for A8 size  
0.76 mm or less for plastic cards (Embossed cards allowed (ISO7810  
ID-1 type compliant))  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
30  
         
TOP  
Contents  
Index  
Chapter 2 How to Load Documents  
Precautions  
ATTENTION  
When you scan plastic cards, take note of the following.  
- Plastic cards should be loaded one card at a time in the ADF paper  
chute (feeder).  
The following types of documents may not be scanned successfully:  
Tracing paper  
Introduction  
Documents that are not square or rectangular  
Extremely thin paper  
B a c k  
Scanner  
Overview  
The following types of documents must not be scanned:  
Paper-clipped or stapled documents  
Documents on which the ink is still wet  
Documents smaller than A8 size (portrait)  
How to Load  
Documents  
Documents other than paper/plastic card such as fabric, metal foil  
and OHP film  
How to Use the  
Operator Panel  
Important documents that must not be damaged or smeared  
Documents of non-uniform thickness (e.g. envelopes, documents with  
attachments)  
Wrinkled or curled documents  
Folded or torn documents  
Coated paper  
- It is recommended to place the card face-down in the ADF paper  
chute (feeder).  
- Cards should be within the following specifications:  
ISO7810 ID-1 type compliant  
Various Ways to  
Scan  
Carbon paper  
Size  
: 85.6 × 53.98 mm  
Carbonless paper  
Daily Care  
Thickness : 0.76 mm or less (Embossed cards allowed (ISO7810  
ID-1 type compliant))  
Material : PVC (polyvinyl chloride) or PVCA (polyvinyl chloride  
acetate)  
Make sure to check if the card can be scanned first.  
- Rigid cards may not be fed properly.  
- If the surface of the card is dirty with grease marks (e.g.  
fingerprints) and such, perform scanning after wiping the dirt off.  
- Scanning thick documents such as plastic cards will be falsely  
detected as multifeed.  
Photosensitive paper  
Perforated documents  
Replacing the  
Consumables  
Photographs (photographic paper)  
ATTENTION  
Since carbonless papers contain chemical substances that may  
harm the rollers (such as the pick roller), the scanner may fail.  
When scanning wood-containing papers, the life of the brake roller  
and pick roller may end sooner compared to scanning wood-free  
papers.  
The brake roller and pick roller may be damaged when a photo/sticky  
note on a document gets into contact with these parts during  
scanning.  
Troubleshooting  
In this case, disable multifeed detection.  
Operational  
Settings  
The surface of a document may be damaged when scanning gloss  
papers such as photographs.  
Appendix  
Glossary  
31  
TOP  
Contents  
Index  
Chapter 2 How to Load Documents  
HINT  
When scanning semi-transparent documents, increase the  
brightness for scanning to avoid bleed-through.  
When you scan documents written in lead pencil, make sure to clean  
the rollers frequently. Otherwise, the rollers will be contaminated  
which may leave black traces on the document or cause feeding  
errors.  
Introduction  
Scanner  
Overview  
For details about cleaning, refer to "Chapter 5 Daily Care" (page 48).  
If multifeeds, pick errors or paper jams occur frequently, refer to "7.3  
Troubleshooting Problems" (page 68).  
When you scan documents with the ADF, all documents must be flat  
on the leading edge. Make sure that curls on the leading edge of the  
documents are kept within the following range.  
How to Load  
Documents  
How to Use the  
Operator Panel  
30 mm or more  
30 mm or more  
(1.18 in.)  
(1.18 in.)  
Feeding direction  
Feeding direction  
3 mm  
or less  
(0.12 in.)  
5 mm  
or less  
(0.20 in.)  
Various Ways to  
Scan  
Leading edge  
Leading edge  
Scanned side  
Scanned side  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
32  
TOP  
Contents  
Index  
Chapter 2 How to Load Documents  
Loading Capacity  
The number of sheets that can be loaded in the ADF paper chute (feeder) is determined by the paper size and paper weight. See  
the graph below.  
Introduction  
Scanner  
A4/Letter or smaller  
Overview  
Legal  
60  
60  
How to Load  
Documents  
50  
50  
41  
50  
40  
30  
20  
10  
How to Use the  
Operator Panel  
35  
29  
29  
24  
25  
20  
Various Ways to  
Scan  
19  
15  
Daily Care  
0
50 52  
64  
80  
104  
127  
157  
209  
Replacing the  
Consumables  
Paper weight (g/m2)  
Troubleshooting  
Unit  
Conversion  
Operational  
Settings  
2
50  
52  
64  
17  
75  
20  
80  
21  
90  
24  
104  
28  
127  
34  
157  
42  
209  
56  
g/m  
lb  
13.4 14  
Appendix  
Glossary  
33  
 
TOP  
Contents  
Index  
Chapter 2 How to Load Documents  
Area Not to be Perforated  
HINT  
If there are any holes in the 80 mm-wide central column, you can move  
the document to the left or right to avoid an error.  
An error may occur when there are punched holes in the area  
shaded in light blue in the following figure.  
Introduction  
Conditions for Multifeed Detection  
Scanner  
Overview  
Fig. 1  
Multifeed is an error where two or more sheets are fed through  
the ADF at once. The following conditions are required for an  
accurate multifeed detection.  
80  
Reference point  
How to Load  
Documents  
Top  
2
Paper weight: 50 to 209 g/m (13.4 to 56 lb) (0.06 to 0.26 mm)  
Do not punch holes within 80 mm over the center of the document.  
How to Use the  
Operator Panel  
Front side  
See " Fig. 1" (page 34).  
Do not attach other documents within 80 mm over the center of the  
document. See " Fig. 1" (page 34).  
Various Ways to  
Scan  
Feed  
direction  
ATTENTION  
The above condition applies when the document is set to the center  
of the pick roller width.  
Scanning thick documents such as plastic cards will be falsely  
detected as multifeed.  
Daily Care  
In this case, disable multifeed detection.  
Replacing the  
Consumables  
HINT  
Accuracy of multifeed detection may drop with some documents.  
Multifeed cannot be detected for the top 30 mm of a document.  
Troubleshooting  
Bottom  
Operational  
Settings  
Center  
(Unit: mm)  
ATTENTION  
The above condition applies when the document is set to the center of  
the pick roller width.  
Appendix  
Glossary  
34  
       
TOP  
Contents  
Index  
Chapter 2 How to Load Documents  
Paper size  
Conditions for Mixed Batch Scanning  
When you scan a mixed batch of documents with different sizes, feeding  
the documents at a wrong angle may cause paper jams or part of the  
image to appear missing.  
The following conditions apply when scanning a mixed batch  
of documents with different paper sizes. Make sure to test a  
few sheets first to check if the documents can be scanned.  
For details about scanning, refer to "Documents with Different  
Widths" (page 43).  
Introduction  
It is recommended to check the documents thoroughly before scanning  
Scanner  
Overview  
and also check the image if the document was skewed.  
ATTENTION  
How to Load  
Documents  
When scanning a batch of documents with different sizes, documents  
are more likely to get skewed because the side guides do not fit every  
sheet properly.  
ATTENTION  
You cannot scan a mixed batch of documents with different paper  
weights/friction coefficients.  
How to Use the  
Operator Panel  
Documents that cannot be scanned in a mixed batch  
Paper direction  
The following types of documents cannot be mixed in the same batch:  
Bond paper  
Align the direction of the paper fiber with the feed direction.  
Various Ways to  
Scan  
Tracing paper  
Document position  
Make sure that all documents are placed over the entire width (approx.  
40-mm wide) of the pick roller when loading documents.  
Daily Care  
Replacing the  
Consumables  
40mm  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
35  
   
TOP  
Contents  
Index  
Chapter 2 How to Load Documents  
Combinations of standard paper sizes in a mixed batch  
Refer to the table below for a guideline of the range available for mixed batch scanning.  
However, note that not feeding the documents straight may cause paper jams or part of the image to appear missing.  
It is recommended to check the documents thoroughly before scanning and also check the image if the document was skewed.  
Introduction  
?
Scanner  
Overview  
Maximum size  
LTR (P)  
A4 (P)  
A5 (L)  
B5 (P)  
B6 (L)  
A5 (P)  
A6 (L)  
B6 (P)  
B7 (L)  
Width (mm) (*1)  
LTR (P)  
216  
210  
182  
149  
129  
216  
210  
182  
149  
129  
How to Load  
Documents  
A4 (P)  
A5 (L)  
How to Use the  
Operator Panel  
B5 (P)  
B6 (L)  
Available range  
A5 (P)  
A6 (L)  
Various Ways to  
Scan  
B6 (P)  
B7 (L)  
LTR: Letter size  
*1: The following picture shows how to set the widest and the narrowest documents of the batch between the side guides.  
Daily Care  
Maximum width  
Replacing the  
Consumables  
Minimum width  
Widest document  
Narrowest document  
Troubleshooting  
Side guides  
Operational  
Settings  
ATTENTION  
A6 (portrait) and A7 (landscape) or less cannot be scanned with other  
paper sizes.  
Appendix  
Glossary  
36  
TOP  
Contents  
Index  
Chapter 2 How to Load Documents  
Conditions for Automatic Page Size Detection  
[Automatic Page Size Detection] does not work with the  
following types of documents:  
Introduction  
Non-rectangular documents  
Scanner  
Overview  
In addition, [Automatic Page Size Detection] may not work  
with the following types of documents:  
How to Load  
Documents  
2
Documents lighter than 50 g/m (13.4 lb)  
White documents with glossy edges  
Documents with slightly dark (gray) edges  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
37  
 
TOP  
Contents  
Index  
Introduction  
Chapter 3 How to Use the Operator  
Panel  
Scanner  
Overview  
How to Load  
Documents  
This chapter explains how to use the operator panel.  
How to Use the  
Operator Panel  
3.1 Operator Panel ...........................................................................................................................................39  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
     
TOP  
Contents  
Index  
Chapter 3 How to Use the Operator Panel  
3.1 Operator Panel  
The operator panel consists of buttons and indicators.  
Introduction  
Scanner  
Overview  
Names and Functions  
Check indicator  
Lights or flashes in orange when an error occurs.  
How to Load  
Documents  
How to Use the  
Operator Panel  
Power indicator  
Lights in green when the scanner is on.  
This indicator flashes immediately after the scanner is turned on, or  
when resuming from power saving mode.  
Various Ways to  
Scan  
Scan/stop button (*1)  
Starts up the linked application.  
Cancels the scan.  
Daily Care  
Replacing the  
Consumables  
Power button  
Turns the power on/off.  
Troubleshooting  
*1: For details about how to scan by pressing the scan/stop button, refer to the scanner driver's Help (included in the Setup DVD-ROM) or "Using a  
Button on the Scanner to Start Scanning" (page 46).  
Operational  
Settings  
Appendix  
Glossary  
39  
     
TOP  
Contents  
Index  
Chapter 3 How to Use the Operator Panel  
Signals on the Indicator  
Introduction  
Check  
indicator indicator  
Power  
Description  
Scanner  
Overview  
Off  
Off  
Flashes  
On  
Processing initialization.  
Continues until the scanner is ready when  
resuming from power saving mode or after  
closing the ADF.  
How to Load  
Documents  
The scanner is ready to be used.  
Indicates that the initialization is successfully  
complete.  
The indicators operate in the same way when  
the scanner is in power saving mode.  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
On  
On  
On  
Indicates that a temporary error occurred  
during scanning.  
For details about errors, refer to "Temporary  
Errors" (page 66).  
Daily Care  
Flashes  
Indicates that a device error (alarm) occurred  
during initialization or scanning.  
For details about errors, refer to "Device  
Errors" (page 67).  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
40  
 
TOP  
Contents  
Index  
Introduction  
Chapter 4 Various Ways to Scan  
Scanner  
Overview  
This chapter explains how to configure scanner settings to scan different types of documents with the image scanning  
application.  
How to Load  
Documents  
4.1 Summary ....................................................................................................................................................42  
4.2 Scanning Documents of Different Types and Sizes....................................................................................43  
4.3 Customizing the Scanner Settings .............................................................................................................46  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
     
TOP  
Contents  
Index  
Chapter 4 Various Ways to Scan  
4.1 Summary  
Introduction  
The following lists the main ways of scanning documents.  
Scanner  
Overview  
Scanning documents of different types and sizes  
"Documents with Different Widths" (page 43)  
"Long Page Scanning" (page 44)  
How to Load  
Documents  
Customizing the scanner settings  
"Using a Button on the Scanner to Start Scanning" (page 46)  
How to Use the  
Operator Panel  
For information on other ways of scanning, refer to the  
scanner driver's Help.  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
42  
   
TOP  
Contents  
Index  
Chapter 4 Various Ways to Scan  
4.2 Scanning Documents of Different Types and Sizes  
Introduction  
Documents with Different Widths  
ATTENTION  
Scanner  
Overview  
Make sure that all documents are placed over the pick roller.  
Otherwise, some documents may be skewed or not fed into the  
ADF.  
ATTENTION  
When you scan a mixed batch of documents with different widths, some  
of the smaller documents may be skewed or not fed into the ADF. In that  
case, separate the documents by their widths, and scan them in  
different batches.  
How to Load  
Documents  
Pick roller's width  
How to Use the  
Operator Panel  
HINT  
For more details about scanning a mixed batch of documents, refer to  
"Conditions for Mixed Batch Scanning" (page 35).  
Good  
Various Ways to  
Scan  
1
Align the top of the documents.  
Daily Care  
Replacing the  
Consumables  
Pick roller's width  
Troubleshooting  
2
Load the documents in the center of the ADF paper chute  
(feeder), and adjust the side guides to fit the widest  
document in the batch.  
For details, refer to "Chapter 2 How to Load Documents" (page 27).  
Bad  
Operational  
Settings  
Appendix  
Glossary  
43  
       
TOP  
Contents  
Index  
Chapter 4 Various Ways to Scan  
Long Page Scanning  
3
4
In the scanner driver, configure the scan settings to detect  
the paper size automatically.  
For details, refer to the scanner driver's Help.  
Documents with a length up to 3,048 mm (120 in.) can be  
scanned by long page scanning.  
Document sizes that can be scanned vary depending on the  
image scanning application.  
For details, refer to the manual of the image scanning  
application.  
Introduction  
Scanner  
Overview  
Scan the document with the image scanning application.  
For details, refer to the manual of the image scanning application.  
How to Load  
Documents  
1
Load a document in the ADF paper chute (feeder).  
How to Use the  
Operator Panel  
For details, refer to "Chapter 2 How to Load Documents" (page 27).  
ATTENTION  
Various Ways to  
Scan  
Long page documents should be loaded one sheet at a time in  
the ADF paper chute (feeder).  
When you scan long pages, take note of the following.  
- Loading  
Hold the document with your hand so it does not fall out of the  
ADF paper chute (feeder).  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
44  
 
TOP  
Contents  
Index  
Chapter 4 Various Ways to Scan  
- Removing  
3
Scan the document with the image scanning application.  
Secure enough space around the stacker then place your  
hand on the it to prevent the ejected sheet from falling off the  
stacker.  
For details, refer to the manual of the image scanning application.  
Introduction  
Scanner  
Overview  
How to Load  
Documents  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
HINT  
Daily Care  
To scan documents longer than A4/Letter size, perform the  
following:  
Pull out the chute extensions all the way.  
For details, refer to "1.5 Setting Up the ADF Paper Chute  
(Feeder)" (page 18).  
Replacing the  
Consumables  
Lift the stacker and stacker extension towards you.  
For details, refer to "1.6 Setting Up the Stacker" (page 19).  
Troubleshooting  
2
In the scanner driver, configure the scan settings to scan  
Operational  
Settings  
long pages.  
For details, refer to the scanner driver's Help.  
For some image scanning applications, the scanner driver's setup  
window may not appear.  
Appendix  
Glossary  
45  
TOP  
Contents  
Index  
Chapter 4 Various Ways to Scan  
4.3 Customizing the Scanner Settings  
Introduction  
Using a Button on the Scanner to Start Scanning  
4
Right-click on the scanner icon, and select [Scan  
Scanner  
Overview  
properties] from the displayed menu.  
The properties dialog box of the scanner appears.  
The scan/stop button on the scanner can be configured to  
perform scanning.  
How to Load  
Documents  
To configure this setting, you first need to assign an  
application to be started up with the scan/stop button.  
5
Click the [Events] tab and select an event.  
From the [Select an event] drop-down list, select an event from which  
you want to launch an application.  
Computer setup  
How to Use the  
Operator Panel  
1
2
Check that the scanner is connected to the computer,  
then turn on the scanner.  
For details about how to connect the scanner to the computer, refer to  
the Quick Installation Sheet.  
Various Ways to  
Scan  
For details about how to turn on the scanner, refer to "1.3 Turning the  
Power ON/OFF" (page 16).  
Daily Care  
Display the [Control Panel] window.  
Replacing the  
Consumables  
Windows Vista/Windows Server 2008/Windows 7  
Click the [Start] menu [Control Panel].  
Windows Server 2012/Windows 8  
Right-click the Start screen, and select [All apps] on the app bar   
[Control Panel] under [Windows System].  
Troubleshooting  
In this function, the following events can be selected:  
Scan Button (when the scan/stop button is pressed)  
Windows Server 2012 R2/Windows 8.1  
Select [] on the lower left side of the Start screen [Control  
Panel] under [Windows System].  
Operational  
Settings  
To display [], move the mouse cursor.  
3
Click [View devices and printers].  
The [Devices and Printers] window appears.  
Appendix  
Glossary  
46  
         
TOP  
Contents  
Index  
Chapter 4 Various Ways to Scan  
Scanner setup  
6
Select an action and an application to be launched by the  
scanner button event.  
Introduction  
Click [Start this program] under [Actions], and select an application  
from the drop-down list on the right.  
Scanner  
Overview  
Scan/stop button  
How to Load  
Documents  
How to Use the  
Operator Panel  
No particular setting is required.  
The specified application is launched when you press the scan/stop  
Various Ways to  
Scan  
button.  
HINT  
For details, refer to "Chapter 3 How to Use the Operator Panel" (page  
38).  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
7
Click the [OK] button.  
The setup of the computer is complete. Proceed to configure the  
scanner settings.  
Operational  
Settings  
Appendix  
Glossary  
47  
TOP  
Contents  
Index  
Introduction  
Chapter 5 Daily Care  
Scanner  
Overview  
This chapter explains how to clean the scanner.  
How to Load  
Documents  
Do not use aerosol spray or spray that contains alcohol to clean  
the scanner. Dust blown up by strong air from the spray may  
enter inside the scanner which may cause the scanner to fail or  
malfunction.  
How to Use the  
Operator Panel  
CAUTION  
Also note that sparks generated by static electricity may cause a  
fire.  
Various Ways to  
Scan  
The inside of the ADF becomes very hot when the scanner is  
being used.  
CAUTION  
Daily Care  
Before you start cleaning the inside, make sure to turn off the  
power, unplug the power cable and wait at least 15 minutes for  
the ADF glass to cool down.  
Replacing the  
Consumables  
Troubleshooting  
5.1 Cleaning Materials and Locations that Require Cleaning...........................................................................49  
5.2 Cleaning the Outside..................................................................................................................................51  
5.3 Cleaning the Inside.....................................................................................................................................52  
Operational  
Settings  
Appendix  
Glossary  
     
TOP  
Contents  
Index  
Chapter 5 Daily Care  
5.1 Cleaning Materials and Locations that Require Cleaning  
Introduction  
Cleaning Materials  
ATTENTION  
Scanner  
Overview  
In order to use the cleaning materials safely and correctly, read the  
precautions on each product thoroughly.  
Name  
Cleaner F1  
Part No.  
Notes  
For more information about the cleaning materials, contact  
your FUJITSU scanner dealer or an authorized FUJITSU  
scanner service provider.  
PA03950-  
0352  
1 bottle (100 ml)  
How to Load  
Documents  
Moisten a cloth or Cleaning  
Paper with this liquid to  
wipe the scanner clean.  
It may take a long time to  
dry if an excessive amount  
is used. Use it in small  
quantity. Wipe off the  
cleaner completely to leave  
no residue on the cleaned  
parts.  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Cleaning Paper  
Cleaning Wipe  
CA99501-  
0012  
1 pack (10 sheets)  
Use this non-woven sheet  
with Cleaner F1.  
Daily Care  
Replacing the  
Consumables  
PA03950-  
0419  
1 box (24 packets)  
Pre-moistenedwithCleanerF1.  
It can be used instead of  
moistening a cloth with Cleaner  
F1.  
Troubleshooting  
Cotton swab  
Dry cloth  
Commercially available  
Operational  
Settings  
Appendix  
Glossary  
49  
       
TOP  
Contents  
Index  
Chapter 5 Daily Care  
Location and Frequency  
Introduction  
Location  
Frequency  
ADF  
Brake roller  
Pick roller  
Every 3,000 sheets  
Scanner  
Overview  
Plastic idler roller  
Glass  
How to Load  
Documents  
Ultrasonic sensor  
Feed roller  
How to Use the  
Operator Panel  
Eject roller  
Various Ways to  
Scan  
ATTENTION  
Cleaning cycles may vary depending on the condition of the documents.  
Also, cleaning must be performed more frequently when the following  
types of documents are scanned:  
Smooth-faced documents such as coated paper  
Documents with printed text/graphics that almost cover the entire  
surface  
Daily Care  
Replacing the  
Consumables  
Documents containing a large amount of calcium carbonate  
Documents written in lead pencil  
Documents on which the toner is not sufficiently fused  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
50  
 
TOP  
Contents  
Index  
Chapter 5 Daily Care  
5.2 Cleaning the Outside  
Introduction  
The outside of the scanner, including the ADF paper chute  
(feeder) and the stacker, should be cleaned with a piece of dry  
cloth, a cloth moistened with Cleaner F1/mild detergent, or a  
sheet of Cleaning Wipe.  
Scanner  
Overview  
How to Load  
Documents  
ATTENTION  
To avoid deformation and discoloration, never use paint thinner or  
any other organic solvents.  
Be careful not to let any moisture or water get inside the scanner  
during cleaning.  
How to Use the  
Operator Panel  
It may take a long time to dry if an excessive amount of Cleaner F1/  
mild detergent is used. Use it in small quantity. Wipe off the cleaner  
completely to leave no residue on the cleaned parts.  
Various Ways to  
Scan  
Cloth  
Cleaner F1  
Daily Care  
or mild detergent  
Replacing the  
Consumables  
Thinner  
Troubleshooting  
Cleaning Wipe  
Operational  
Settings  
Appendix  
Glossary  
51  
   
TOP  
Contents  
Index  
Chapter 5 Daily Care  
5.3 Cleaning the Inside  
Introduction  
5 Load the Cleaning Paper in the ADF paper chute (feeder).  
Cleaning the ADF (with Cleaning Paper)  
Scanner  
Overview  
The ADF can be cleaned with a sheet of Cleaning Paper  
moistened with Cleaner F1.  
How to Load  
Documents  
As the scanner continues to feed the documents, paper dust  
will accumulate inside the ADF and it may cause scanning  
errors.  
Cleaning should be performed approximately every 3,000  
sheets scanned. Note that the cleaning frequency varies  
depending on the types of documents you scan. For instance,  
it may be necessary to clean the scanner more frequently  
when you scan documents on which the toner is not  
sufficiently fused.  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
6 Adjust the side guides to the width of the Cleaning Paper.  
Do not leave space between the side guides and the Cleaning Paper.  
Daily Care  
ATTENTION  
Otherwise, the Cleaning Paper may be fed skewed.  
Do not use water or mild detergent to clean the ADF.  
It may take a long time to dry if an excessive amount of Cleaner F1 is  
used. Use it in small quantity.  
Side guides  
Replacing the  
Consumables  
1 Turn on the scanner.  
For details, refer to "1.3 Turning the Power ON/OFF" (page 16).  
Troubleshooting  
2 Spray the Cleaning Paper with Cleaner F1.  
3 Pull out the chute extensions according to the length of  
Operational  
Settings  
the Cleaning Paper.  
For details, refer to "1.5 Setting Up the ADF Paper Chute (Feeder)"  
(page 18).  
4 Lift the stacker and stacker extension according to the  
length of the Cleaning Paper.  
7 Start an application for scanning and perform a scan.  
For details, refer to "1.6 Setting Up the Stacker" (page 19).  
Appendix  
Glossary  
52  
       
TOP  
Contents  
Index  
Chapter 5 Daily Care  
3 Clean the following locations with a cloth moistened with  
Cleaner F1 or a sheet of Cleaning Wipe.  
Glass (× 2)  
Cleaning the ADF (with Cloth)  
The ADF can be cleaned with a piece of cloth moistened with  
Cleaner F1 or a sheet of Cleaning Wipe.  
Introduction  
Ultrasonic sensor (× 2)  
Scanner  
Overview  
As the scanner continues to feed the documents, paper dust  
will accumulate inside the ADF and it may cause scanning  
errors.  
Cleaning should be performed approximately every 3,000  
sheets scanned. Note that the cleaning frequency varies  
depending on the types of documents you scan. For instance,  
it may be necessary to clean the scanner more frequently  
when you scan documents on which the toner is not  
sufficiently fused.  
Brake roller  
(× 2)  
How to Load  
Documents  
How to Use the  
Operator Panel  
Plastic idler  
roller  
(× 4)  
Various Ways to  
Scan  
The inside of the ADF becomes very hot when the  
scanner is being used.  
CAUTION  
Before you start cleaning the inside, make sure to  
turn off the power, unplug the power cable and wait  
at least 15 minutes for the ADF glass to cool down.  
Pick roller  
(× 6)  
Daily Care  
ATTENTION  
Replacing the  
Consumables  
Do not use water or mild detergent to clean the ADF.  
It may take a long time to dry if an excessive amount of Cleaner F1 is  
used. Use it in small quantity. Wipe off the cleaner completely to  
leave no residue on the cleaned parts.  
Feed roller  
(× 2)  
Troubleshooting  
Eject roller  
(× 2)  
1 Turn off the scanner and wait for at least 15 minutes.  
Operational  
Settings  
For details, refer to "1.3 Turning the Power ON/OFF" (page 16).  
2 Open the ADF.  
For details, refer to "1.4 Opening/Closing the ADF" (page 17).  
Be careful not to have your fingers caught  
when the ADF closes.  
CAUTION  
Appendix  
Glossary  
53  
   
TOP  
Contents  
Index  
Chapter 5 Daily Care  
Plastic idler roller (× 4)  
Gently wipe the surface as you rotate the roller manually, taking care not  
to damage the roller surface. Make sure that it is cleaned properly  
because residue on the roller will affect the feeding performance.  
ATTENTION  
Make sure that the cloth does not get caught and damage the  
document sensors.  
Introduction  
Glass (× 2)  
Scanner  
Overview  
Gently wipe dirt and dust off the surface of the glass sections.  
ATTENTION  
How to Load  
Documents  
Vertical streaks may appear on a scanned image when the glass is dirty.  
Document  
sensor  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Brake roller (× 2)  
Daily Care  
Remove the roller from the scanner.  
For details about removing the brake roller, refer to "6.2 Replacing the  
Roller Set" (page 59).  
Gently wipe the surface of the rollers.  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Pick roller (× 6)  
Gently wipe the surface as you rotate the roller manually, taking care not  
to damage the roller surface. Make sure that it is cleaned properly  
because residue on the roller will affect the feeding performance.  
Appendix  
Glossary  
54  
TOP  
Contents  
Index  
Chapter 5 Daily Care  
Ultrasonic sensor (× 2)  
Feed roller (× 2)/Eject roller (× 2)  
The power must be turned on to rotate the feed/eject rollers for cleaning.  
1 Turn on the scanner.  
Gently wipe dirt and dust off the surface of the ultrasonic sensors.  
Introduction  
For details, refer to "1.3 Turning the Power ON/OFF" (page 16).  
HINT  
2 When the operator panel is in ready status, open the ADF.  
For details, refer to "1.4 Opening/Closing the ADF" (page 17).  
If it is difficult to clean, use a cotton swab.  
Scanner  
Overview  
Ultrasonic sensor  
3 When you press the scan/stop button on the operator panel for  
more than 2 seconds, the feed/eject rollers rotate.  
How to Load  
Documents  
How to Use the  
Operator Panel  
Scan/stop button  
Various Ways to  
Scan  
Daily Care  
When you press the scan/stop button, the  
feed/eject rollers rotate at the same time.  
Be careful not to touch the rollers with your  
hand while they are rotating.  
Replacing the  
Consumables  
CAUTION  
4 Put a piece of cloth moistened with Cleaner F1 or a sheet of  
Cleaning Wipe against the roller surface, and wipe horizontally.  
Wipe the whole surface by pressing the scan/stop button to rotate  
the rollers.  
Troubleshooting  
Operational  
Settings  
Make sure that it is cleaned properly because residue on the roller  
will affect the feeding performance.  
Appendix  
Glossary  
55  
TOP  
Contents  
Index  
Chapter 5 Daily Care  
4 Close the ADF.  
For details, refer to "1.4 Opening/Closing the ADF" (page 17).  
Introduction  
Be careful not to have your fingers caught  
when the ADF closes.  
CAUTION  
Scanner  
Overview  
ATTENTION  
How to Load  
Documents  
Check that the ADF is closed properly. Otherwise, the document  
may not be fed into the ADF.  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
56  
TOP  
Contents  
Index  
Introduction  
Chapter 6 Replacing the  
Consumables  
Scanner  
Overview  
How to Load  
Documents  
This chapter explains how to replace the consumables for the scanner.  
How to Use the  
Operator Panel  
The inside of the ADF becomes very hot when the  
scanner is being used.  
Before you replace the consumables, make sure to  
CAUTION  
Various Ways to  
Scan  
turn off the power, unplug the power cable and wait  
at least 15 minutes for the ADF glass to cool down.  
Daily Care  
Replacing the  
Consumables  
6.1 Consumables and Replacement Cycles.....................................................................................................58  
6.2 Replacing the Roller Set.............................................................................................................................59  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
     
TOP  
Contents  
Index  
Chapter 6 Replacing the Consumables  
6.1 Consumables and Replacement Cycles  
Introduction  
The following table shows the consumables used for the  
scanner.  
Consumables need to be replaced periodically. It is  
Scanner  
Overview  
recommended that you keep a stock of new consumables for  
replacement before it reaches the end of its life. The scanner  
records the number of sheets scanned after replacing the  
consumables, which allows you to check the status of the  
consumables.  
Name  
Part No.  
Suggested Replacement  
Cycle  
How to Load  
Documents  
ROLLER SET  
0001  
100,000 sheets or one year  
For details, refer to "8.4 Settings Related to Sheet Counters"  
(page 96).  
Note that the suggested replacement cycles are references for  
Brake roller  
How to Use the  
Operator Panel  
2
using A4 (80 g/m (20 lb) wood-free or wood-containing paper,  
Various Ways to  
Scan  
as these cycles vary depending on the type of documents  
scanned and how often the scanner is used and cleaned.  
Daily Care  
Pick roller  
HINT  
Only use the specified consumables.  
Replacing the  
Consumables  
To purchase the consumables, contact your FUJITSU scanner  
dealer or an authorized FUJITSU scanner service provider.  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
58  
     
TOP  
Contents  
Index  
Chapter 6 Replacing the Consumables  
6.2 Replacing the Roller Set  
Introduction  
2 Pull out the left side of the brake roller shaft, and then pull out the  
right side of the shaft from the hole.  
The roller set consists of a brake roller and a pick roller.  
Replace each roller in the following procedure.  
Scanner  
Overview  
Brake roller shaft  
Brake roller  
1 Remove all documents from the ADF paper chute  
How to Load  
Documents  
(feeder).  
2 Open the ADF.  
2
For details, refer to "1.4 Opening/Closing the ADF" (page 17).  
How to Use the  
Operator Panel  
Be careful not to have your fingers caught  
when the ADF closes.  
CAUTION  
Various Ways to  
Scan  
1
3 Remove the brake roller.  
1 Press the cover bushing of the brake roller to open the cover in the  
direction of the arrow.  
Daily Care  
Bushing  
Replacing the  
Consumables  
4 Remove the brake roller from its shaft.  
Troubleshooting  
Operational  
Settings  
Brake roller  
Cover  
Brake roller shaft  
Appendix  
Glossary  
59  
   
TOP  
Contents  
Index  
Chapter 6 Replacing the Consumables  
5 Attach a new brake roller on the shaft.  
2 Close the cover.  
Insert the protrusion on the shaft into the slot.  
ATTENTION  
Introduction  
Confirm that the brake roller is installed properly. Otherwise, it may  
cause feeding errors such as paper jams.  
Scanner  
Overview  
Notch  
7 Remove the pick roller.  
Brake roller  
1 Open the side guide fully to both sides. Then place your finger into  
the depression and open the sheet guide in the direction of the  
arrow.  
How to Load  
Documents  
Protrusion  
Side guide  
Brake roller shaft  
How to Use the  
Operator Panel  
6 Attach the shaft.  
Various Ways to  
Scan  
1 Attach the notch, which is on the brake roller shaft, to the slot on  
the right then attach the left side of the shaft.  
Depression  
Brake roller shaft  
Brake roller  
Side guide  
Daily Care  
Sheet guide  
1
Replacing the  
Consumables  
Troubleshooting  
2
Operational  
Settings  
Appendix  
Glossary  
60  
TOP  
Contents  
Index  
Chapter 6 Replacing the Consumables  
2 Slide the pick roller and remove it from the top.  
8 Attach a new pick roller from the bottom.  
1 Check the direction of the notch on the pick roller and of the small  
roller, and insert it in the hole.  
Introduction  
Small  
roller  
Notch  
Scanner  
Overview  
1
How to Load  
Documents  
2
How to Use the  
Operator Panel  
2
1
Various Ways to  
Scan  
Daily Care  
2 Close the sheet guide.  
Replacing the  
Consumables  
ATTENTION  
Check that the pick roller is installed properly. Otherwise, it may  
cause feeding errors such as paper jams.  
Troubleshooting  
9 Close the ADF.  
For details, refer to "1.4 Opening/Closing the ADF" (page 17).  
Operational  
Settings  
Be careful not to have your fingers caught  
when the ADF closes.  
CAUTION  
10Reset the roller set counter.  
Start the Software Operation Panel and reset the counter.  
For details, refer to "Resetting the sheet counters" (page 97).  
Appendix  
Glossary  
61  
TOP  
Contents  
Index  
Introduction  
Chapter 7 Troubleshooting  
Scanner  
Overview  
This chapter explains about the countermeasures against paper jams and other troubles, items to check before contacting  
your scanner service provider, and how to read the product labels on the scanner.  
How to Load  
Documents  
ATTENTION  
How to Use the  
Operator Panel  
For details about errors/troubles not mentioned in this chapter, refer to  
the scanner driver's Help or Error Recovery Guide.  
Various Ways to  
Scan  
7.1 Paper Jam ..................................................................................................................................................63  
7.2 Error Indications on Operator Panel...........................................................................................................65  
7.3 Troubleshooting Problems..........................................................................................................................68  
7.4 Before You Contact the Scanner Service Provider.....................................................................................82  
7.5 Checking the Product Labels......................................................................................................................84  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
     
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
7.1 Paper Jam  
Introduction  
When your document is jammed inside the scanner, remove  
the document in the following procedure.  
3
Remove the jammed document.  
Scanner  
Overview  
Do not use force to pull out the jammed  
document. Open the ADF to remove the  
document.  
CAUTION  
How to Load  
Documents  
Be careful not to touch any sharp parts when  
removing jammed documents. Doing so may  
result in injury.  
Be careful not to get your accessories (e.g. ties,  
necklaces) or hair caught inside the scanner.  
The inside of the ADF may become extremely  
hot during operation.  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
1
2
Remove all documents from the ADF paper chute  
(feeder).  
Daily Care  
ATTENTION  
Open the ADF.  
Replacing the  
Consumables  
Make sure to check the documents and the paper path  
thoroughly and remove all staples and paper clips as they  
cause paper jams.  
Be careful not to damage the glass surface and the guides  
when removing documents with staples or paper clips.  
For details, refer to "1.4 Opening/Closing the ADF" (page 17).  
Be careful not to have your fingers caught  
when the ADF closes.  
CAUTION  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
63  
     
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
4
Close the ADF.  
For details, refer to "1.4 Opening/Closing the ADF" (page 17).  
Introduction  
Be careful not to have your fingers caught  
Scanner  
Overview  
when the ADF closes.  
CAUTION  
ATTENTION  
How to Load  
Documents  
Check that the ADF is closed properly. Otherwise, the  
document may not be scanned properly.  
When scanning is complete or canceled, documents may  
remain in the ADF without any error message displayed. In that  
case, remove the documents by following the above steps 1 to  
4.  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
64  
 
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
7.2 Error Indications on Operator Panel  
Introduction  
When an error occurs during scanning, the operator panel  
indicators turn on as shown below.  
If the Error Recovery Guide is installed in your computer, the  
Scanner  
Overview  
Error Recovery Guide window appears when the Windows  
operating system is started up. When an error occurs, the  
Error Recovery Guide window displays related information  
such as the name of the error and the error code (number).  
Write down the information shown in the window and click the  
[More Info] button to check for troubleshooting methods.  
Temporary errors  
The check indicator turns on.  
The power indicator stays on.  
How to Load  
Documents  
Device errors  
The check indicator flashes.  
The power indicator stays on.  
How to Use the  
Operator Panel  
Temporary errors can be recovered by the user, whereas  
device errors require a service engineer to perform recovery.  
Various Ways to  
Scan  
Daily Care  
Check indicator  
Power indicator  
Replacing the  
Consumables  
Scan/stop button  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
65  
   
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
Temporary Errors  
The following are lists of temporary errors which can be  
recovered by the user.  
Introduction  
Scanner  
Overview  
When a temporary error occurs, the check indicator turns on.  
Item  
Resolution  
Paper jam  
1 Remove the jammed document.  
For details, refer to "7.1 Paper Jam"  
(page 63).  
How to Load  
Documents  
2 Check if the document is suitable for  
scanning with the ADF.  
How to Use the  
Operator Panel  
For details, refer to "2.2 Documents  
for Scanning" (page 30).  
Various Ways to  
Scan  
Multifeed  
When you press the scan/stop button  
on the operator panel, the documents  
are ejected.  
Cover open (ADF)  
Close the ADF and reload the  
documents.  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
66  
   
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
Device Errors  
The following are lists of device errors which require troubleshooting by a service engineer.  
Introduction  
Check  
indicator  
Power  
indicator  
Item  
Resolution  
Scanner  
Overview  
Flashes 2  
times  
On  
Optical error (ADF Front)  
Optical error (ADF Back)  
1 Clean the glass section.  
For details, refer to "Chapter 5 Daily Care" (page 48).  
How to Load  
Documents  
2 Turn the scanner off then back on.  
Flashes 3  
times  
On  
On  
If the problem persists, write down the status of the indicators and contact your  
FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.  
How to Use the  
Operator Panel  
Flashes  
(continual)  
Other error  
Turn the scanner off then back on.  
If the problem persists, write down the status of the indicators and contact your  
FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
67  
   
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
Introduction  
This section describes the resolutions for troubles that may  
occur while using the scanner. Please check the following  
items before you request a repair. If the problem persists,  
check each item in "7.4 Before You Contact the Scanner  
Service Provider" (page 82), and then contact your FUJITSU  
scanner dealer or an authorized FUJITSU scanner service  
provider.  
Symptoms  
Scanner  
Overview  
"A shadow appears at the top or the bottom of the scanned image."  
(page 80)  
How to Load  
Documents  
"There are black traces on the document." (page 81)  
How to Use the  
Operator Panel  
The following are some examples of troubles that you may  
experience.  
Symptoms  
Various Ways to  
Scan  
"Scanner cannot be powered ON." (page 69)  
"Scanning does not start." (page 70)  
Daily Care  
"The image quality of pictures/photos is poor or dirty." (page 71)  
"Quality of scanned text or lines is unsatisfactory." (page 72)  
"Images are distorted or not clear." (page 73)  
Replacing the  
Consumables  
"Vertical streaks appear on the scanned image." (page 74)  
Troubleshooting  
"When the scanner is turned on, the check indicator on the operator  
panel turns on or flashes." (page 75)  
"Multifeed error occurs frequently." (page 76)  
Operational  
Settings  
"Situation in which the document is not fed into the ADF occurs  
frequently." (page 77)  
"Paper jams/pick errors occur frequently." (page 78)  
"Scanned images turn out elongated." (page 79)  
Appendix  
Glossary  
68  
   
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
Scanner cannot be powered ON.  
Introduction  
Is the power cable connected properly?  
Yes  
Connect the power cable properly.  
No  
No  
Scanner  
Overview  
Did you press the power button on the scanner's operator  
panel?  
Press the power button on the operator panel for more than 2 seconds.  
How to Load  
Documents  
Yes  
If the problem persists, check the items in "7.4 Before You Contact the Scanner  
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an  
authorized FUJITSU scanner service provider.  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
69  
 
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
Scanning does not start.  
Introduction  
Is the document loaded in the ADF paper chute (feeder)  
correctly?  
Load the document in the ADF paper chute (feeder) correctly.  
No  
No  
No  
Scanner  
Overview  
Yes  
Is the ADF closed properly?  
Close the ADF firmly.  
If the document is caught in the ADF, remove the document and close the ADF.  
How to Load  
Documents  
Yes  
Is the USB cable connected properly?  
Connect the USB cable properly.  
For details, refer to the Quick Installation Sheet.  
How to Use the  
Operator Panel  
Yes  
Is the connector on the USB cable broken or damaged?  
Use a new cable and make sure that it is connected properly.  
The scanner is operating correctly.  
Various Ways to  
Scan  
No  
Yes  
Yes  
Does scanning start after turning the scanner off then back  
on?  
Daily Care  
No  
If the problem persists, check the items in "7.4 Before You Contact the Scanner  
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an  
authorized FUJITSU scanner service provider.  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
70  
 
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
The image quality of pictures/photos is poor or  
dirty.  
Introduction  
Is black & white set in the scanner driver?  
Configure settings in the scanner driver not to simply binarize (black and white)  
pictures/photos in grayscale, then scan again. (*1)  
Scanner  
Overview  
Yes  
No  
Are the glass parts inside the ADF clean?  
No  
Clean the inside of the ADF.  
For details, refer to "Chapter 5 Daily Care" (page 48).  
How to Load  
Documents  
How to Use the  
Operator Panel  
Yes  
If the problem persists, check the items in "7.4 Before You Contact the Scanner  
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an  
authorized FUJITSU scanner service provider.  
Various Ways to  
Scan  
*1: Scanned images may significantly differ from the original if you scan pictures or photos in black & white.  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
71  
 
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
Quality of scanned text or lines is unsatisfactory.  
Introduction  
Are the glass and rollers inside the ADF clean?  
Clean the inside of the ADF.  
For details, refer to "Chapter 5 Daily Care" (page 48).  
No  
Scanner  
Overview  
Yes  
Is the resolution appropriate?  
Specify a higher resolution in the scanner driver.  
How to Load  
Documents  
Yes  
No  
Yes  
Yes  
Is grayscale or color set in the scanner driver?  
Set black & white in the scanner driver, then scan again. (*1)  
No  
How to Use the  
Operator Panel  
Is there any foreign matter (e.g. dust, paper dust) on the  
document?  
Remove any foreign matter from the document.  
It may be carried onto the glass inside the ADF and cause the image to become  
dirty.  
Various Ways to  
Scan  
No  
If the problem persists, check the items in "7.4 Before You Contact the Scanner  
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an  
authorized FUJITSU scanner service provider.  
Daily Care  
*1: When scanning in grayscale or color, the scanned image may not become sharp and clear.  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
72  
 
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
Images are distorted or not clear.  
Introduction  
Are the glass parts and rollers inside the ADF clean?  
Clean the inside of the ADF.  
For details, refer to "Chapter 5 Daily Care" (page 48).  
No  
Yes  
Yes  
No  
Scanner  
Overview  
Yes  
Is the ADF being pushed down during scanning? Is there a  
heavy object on top of the ADF?  
Do not push down the top of the ADF or place any heavy objects on the ADF  
during scanning.  
How to Load  
Documents  
No  
Is anything causing the scanner to vibrate during  
scanning?  
Do not allow the scanner to vibrate during scanning.  
How to Use the  
Operator Panel  
No  
Is the scanner placed on a flat, level surface? Are the  
rubber pads attached on the bottom of the scanner?  
Either place the scanner on a flat and level surface or attach the rubber pads on  
the bottom of the scanner.  
Various Ways to  
Scan  
Yes  
If the problem persists, check the items in "7.4 Before You Contact the Scanner  
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an  
authorized FUJITSU scanner service provider.  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
73  
 
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
Vertical streaks appear on the scanned image.  
Introduction  
Do the streaks always appear in the same location?  
Clean the glass parts and rollers inside the ADF.  
For details, refer to "Chapter 5 Daily Care" (page 48).  
Yes  
Scanner  
Overview  
No  
Does the vertical streak disappear when you set a lower  
Specify a lower resolution.  
resolution?  
How to Load  
Documents  
Yes  
No  
Is there any foreign matter (e.g. dust, paper dust) on the  
document?  
Remove any foreign matter from the document.  
It may be carried onto the glass parts inside the ADF and cause vertical streaks on  
the scanned image.  
How to Use the  
Operator Panel  
Yes  
No  
Various Ways to  
Scan  
If the problem persists, check the items in "7.4 Before You Contact the Scanner  
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an  
authorized FUJITSU scanner service provider.  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
74  
 
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
When the scanner is turned on, the check  
indicator on the operator panel turns on or  
flashes.  
Introduction  
Scanner  
Overview  
Does the check indicator on the operator panel turn on or  
flash after the power is turned off then on again?  
The scanner is operating correctly.  
No  
How to Load  
Documents  
Yes  
Check the indicator status according to "7.2 Error Indications on Operator Panel"  
(page 65) and take appropriate measures.  
If the problem persists, check the items in "7.4 Before You Contact the Scanner  
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an  
authorized FUJITSU scanner service provider.  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
75  
 
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
Multifeed error occurs frequently.  
Do the documents meet the requirements described in  
"Precautions" in "Conditions" (page 30)?  
Use documents that meet the requirements.  
For details, refer to "2.2 Documents for Scanning" (page 30).  
Introduction  
No  
No  
Scanner  
Overview  
Yes  
If multifeed detection is enabled, do the documents fulfill the  
conditions for an accurate detection?  
Fulfill the conditions for an accurate multifeed detection.  
For details, refer to "Conditions for Multifeed Detection" (page 34).  
How to Load  
Documents  
Yes  
Did you scan a plastic card or any other thick document?  
Disable multifeed detection.  
No  
Yes  
No  
How to Use the  
Operator Panel  
Did you fan the documents before loading them?  
Fan the documents.  
Yes  
Various Ways to  
Scan  
Have the documents just been printed out from a copy  
machine or a laser printer?  
Fan the documents a few times to remove static electricity.  
Yes  
No  
Daily Care  
Is the document stack thinner than 5 mm?  
Reduce the number of sheets.  
Yes  
No  
No  
Replacing the  
Consumables  
Are the consumables (*1) installed correctly?  
Install the consumables (*1) correctly.  
For details, refer to "Chapter 6 Replacing the Consumables" (page 57).  
Yes  
Are the consumables (*1) clean?  
Clean the consumables (*1).  
For details, refer to "Chapter 5 Daily Care" (page 48).  
Troubleshooting  
No  
Yes  
Operational  
Settings  
Are the consumables (*1) worn out?  
Check the consumable counters. Replace consumables as necessary.  
For details, refer to "Chapter 6 Replacing the Consumables" (page 57).  
Yes  
No  
If the problem persists, check the items in "7.4 Before You Contact the Scanner Service Provider" (page 82) first,  
then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.  
Appendix  
Glossary  
*1: "Consumables" refers to the roller set.  
76  
 
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
Situation in which the document is not fed into  
the ADF occurs frequently.  
Introduction  
Do the documents meet the requirements described in  
"Precautions" in "Conditions" (page 30)?  
Use documents that meet the requirements.  
For details, refer to "2.2 Documents for Scanning" (page 30).  
Scanner  
Overview  
No  
Yes  
Did you fan the documents before loading them in the ADF  
paper chute (feeder)?  
Fan the documents before loading or reduce the amount of documents.  
How to Load  
Documents  
No  
Yes  
How to Use the  
Operator Panel  
Are the consumables (*1) installed correctly?  
Install the consumables (*1) correctly.  
For details, refer to "Chapter 6 Replacing the Consumables" (page 57).  
No  
Yes  
Various Ways to  
Scan  
Are the consumables (*1) clean?  
Clean the consumables (*1).  
For details, refer to "Chapter 5 Daily Care" (page 48).  
No  
Yes  
Daily Care  
Are the consumables (*1) worn out?  
Check the consumable counters. Replace consumables as necessary.  
For details, refer to "Chapter 6 Replacing the Consumables" (page 57).  
Yes  
Replacing the  
Consumables  
No  
If the problem persists, check the items in "7.4 Before You Contact the Scanner  
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an  
authorized FUJITSU scanner service provider.  
Troubleshooting  
*1: "Consumables" refers to the roller set.  
Operational  
Settings  
Appendix  
Glossary  
77  
 
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
Introduction  
Do the documents meet the requirements described in  
"Precautions" in "Conditions" (page 30)?  
Use documents that meet the requirements.  
For details, refer to "2.2 Documents for Scanning" (page 30).  
No  
Yes  
No  
Scanner  
Overview  
Yes  
Is there any foreign matter inside the ADF?  
Clean or remove any foreign matter from the ADF.  
For details, refer to "Chapter 5 Daily Care" (page 48).  
How to Load  
Documents  
No  
Are the consumables (*1) installed correctly?  
Install the consumables (*1) correctly.  
For details, refer to "Chapter 6 Replacing the Consumables" (page 57).  
How to Use the  
Operator Panel  
Yes  
Are the consumables (*1) clean?  
Clean the consumables (*1).  
For details, refer to "Chapter 5 Daily Care" (page 48).  
Various Ways to  
Scan  
No  
Yes  
Are the consumables (*1) worn out?  
Check the consumable counters. Replace consumables as necessary.  
For details, refer to "Chapter 6 Replacing the Consumables" (page 57).  
Daily Care  
Yes  
Replacing the  
Consumables  
No  
If the problem persists, check the items in "7.4 Before You Contact the Scanner  
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an  
authorized FUJITSU scanner service provider.  
*1: "Consumables" refers to the roller set.  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
78  
 
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
Introduction  
Are the rollers clean?  
Clean the rollers.  
For details, refer to "Chapter 5 Daily Care" (page 48).  
No  
No  
Scanner  
Overview  
Yes  
Do the documents meet the requirements described in  
"Precautions" in "Conditions" (page 30)?  
Use documents that meet the requirements.  
For details, refer to "2.2 Documents for Scanning" (page 30).  
How to Load  
Documents  
Yes  
Are the consumables (*1) worn out?  
Check the consumable counters. Replace consumables as necessary.  
For details, refer to "Chapter 6 Replacing the Consumables" (page 57).  
How to Use the  
Operator Panel  
Yes  
No  
If the problem persists, check the items in "7.4 Before You Contact the Scanner  
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an  
authorized FUJITSU scanner service provider.  
Various Ways to  
Scan  
*1: "Consumables" refers to the roller set.  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
79  
 
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
A shadow appears at the top or the bottom of the  
scanned image.  
Introduction  
Did you use the Edge Filler function to fill out the shadow  
around the edge?  
In the scanner driver, use the Edge Filler function to fill out the shadow around the  
edge.  
Scanner  
Overview  
No  
Yes  
How to Load  
Documents  
If the problem persists, check the items in "7.4 Before You Contact the Scanner  
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an  
authorized FUJITSU scanner service provider.  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
80  
 
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
There are black traces on the document.  
Introduction  
Are you scanning documents written in lead pencil or  
carbon paper?  
When you scan documents written in lead pencil, make sure to clean the rollers  
frequently. Otherwise, the rollers will be contaminated which may leave black  
traces on the document or cause feeding errors.  
Yes  
No  
Scanner  
Overview  
For details, refer to "Chapter 5 Daily Care" (page 48).  
No  
How to Load  
Documents  
Are the glass parts and rollers inside the ADF clean?  
Clean the inside of the ADF.  
For details, refer to "Chapter 5 Daily Care" (page 48).  
How to Use the  
Operator Panel  
Yes  
If the problem persists, check the items in "7.4 Before You Contact the Scanner  
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an  
authorized FUJITSU scanner service provider.  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
81  
 
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
7.4 Before You Contact the Scanner Service Provider  
Introduction  
Please check the following items before contacting your  
FUJITSU scanner dealer or an authorized FUJITSU scanner  
service provider.  
Error Status  
Scanner  
Overview  
Computer connection issues  
Item  
Findings  
General  
How to Load  
Documents  
Operating system  
(Windows)  
Item  
Findings  
Error message  
How to Use the  
Operator Panel  
Scanner model  
name  
Example: SP-1120  
For details, refer to "7.5 Checking the Product  
Labels" (page 84).  
Interface  
Example: USB interface  
Interface controller  
Various Ways to  
Scan  
Serial No.  
Example: XXXX000001  
For details, refer to "7.5 Checking the Product  
Labels" (page 84).  
Feeding issues  
Date of manufacture Example: 2015-02 (February 2015)  
For details, refer to "7.5 Checking the Product  
Labels" (page 84).  
Item  
Findings  
Daily Care  
Paper type  
Main purpose of use  
Date of last cleaning  
Replacing the  
Consumables  
Date of purchase  
Symptom  
Date of consumable  
replacement  
Frequency of  
trouble  
Troubleshooting  
Operator panel  
status  
Warranty  
Operational  
Settings  
Appendix  
Glossary  
82  
       
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
Image quality issues  
Item  
Findings  
Introduction  
Scanner driver and  
version  
Scanner  
Interface controller  
Overview  
Operating system  
(Windows)  
How to Load  
Documents  
Application  
Example: Presto! PageManager  
Example: front, both  
Scanning side(s)  
Resolution  
How to Use the  
Operator Panel  
Example: 600 dpi, 75 dpi  
Image mode  
Example: color, grayscale, black & white  
Various Ways to  
Scan  
Other  
Item  
Findings  
Daily Care  
Can you send the  
output image and a  
photo that shows  
the paper condition  
by e-mail or fax?  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
83  
TOP  
Contents  
Index  
Chapter 7 Troubleshooting  
7.5 Checking the Product Labels  
Introduction  
This section explains about the product labels on the scanner.  
Label example: Shows the scanner information.  
Scanner  
Overview  
Location  
The location of the label is shown below.  
How to Load  
Documents  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Label  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
84  
     
TOP  
Contents  
Index  
Introduction  
Chapter 8 Operational Settings  
Scanner  
Overview  
This chapter explains how to use the Software Operation Panel to configure the scanner settings.  
How to Load  
Documents  
8.1 Starting Up the Software Operation Panel..................................................................................................86  
8.2 Password Setting for the Software Operation Panel ..................................................................................88  
8.3 Configuration Items ....................................................................................................................................94  
8.4 Settings Related to Sheet Counters ...........................................................................................................96  
8.5 Settings Related to Waiting Time ...............................................................................................................98  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
     
TOP  
Contents  
Index  
Chapter 8 Operational Settings  
8.1 Starting Up the Software Operation Panel  
Introduction  
The Software Operation Panel is installed together with the  
PaperStream IP driver.  
This application allows you to configure various settings such  
as the operation of the scanner and managing the  
consumables.  
2 Display the [Software Operation Panel] window.  
Windows Vista/Windows Server 2008/Windows 7  
Select the [Start] menu [All Programs] [SP Series]   
[Software Operation Panel].  
Scanner  
Overview  
Windows Server 2012/Windows 8  
How to Load  
Documents  
Right-click the Start screen, and select [All apps] on the app  
bar [Software Operation Panel] under [SP Series].  
Windows Server 2012 R2/Windows 8.1  
ATTENTION  
Select [] on the lower left side of the Start screen   
[Software Operation Panel] under [SP Series].  
To display [], move the mouse cursor.  
How to Use the  
Operator Panel  
Do not use the operator panel while the Software Operation Panel is  
running.  
If you connect multiple scanners, only the first scanner will be  
recognized.  
Various Ways to  
Scan  
Connect only one scanner at a time.  
1 Check that the scanner is connected to the computer,  
then turn on the scanner.  
For details about how to turn on the scanner, refer to "1.3 Turning the  
Power ON/OFF" (page 16).  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
86  
   
TOP  
Contents  
Index  
Chapter 8 Operational Settings  
The Software Operation Panel icon is displayed in the menu that  
appears when you click  
in the notification area.  
To have the Software Operation Panel icon always displayed in  
the notification area, drag the icon and drop it onto the notification  
area. The notification area is located at the far right of the taskbar.  
Introduction  
Scanner  
Overview  
How to Load  
Documents  
How to Use the  
Operator Panel  
Procedures from here will be explained under the assumption that  
the Software Operation Panel is always displayed in the  
notification area.  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
87  
TOP  
Contents  
Index  
Chapter 8 Operational Settings  
8.2 Password Setting for the Software Operation Panel  
Introduction  
By setting a password, the Software Operation Panel can run  
in [View Only mode] which allows users to only view the  
scanner settings.  
The scanner settings can be changed if no password is set.  
In order to prevent unnecessary changes to the settings, a  
password can be used to restrict user operations.  
2 Enter a new password then again to confirm, and click the  
Scanner  
Overview  
[OK] button.  
Up to 32 characters can be used for the password.  
Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are  
allowed.  
How to Load  
Documents  
Setting a Password  
How to Use the  
Operator Panel  
Set a password in the following procedure.  
Various Ways to  
Scan  
1 Right-click the Software Operation Panel icon in the  
notification area, and select [Password Setting] from the  
menu.  
A confirmation message appears.  
Daily Care  
3 Click the [OK] button.  
The password is set.  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
The [Password setting] dialog box appears.  
Appendix  
Glossary  
88  
     
TOP  
Contents  
Index  
Chapter 8 Operational Settings  
The Software Operation Panel enters the [View Only mode].  
Setting [View Only mode]  
Set the Software Operation Panel to [View Only mode] in the  
following procedure.  
Introduction  
Scanner  
Overview  
1 Set a password.  
For details, refer to "Setting a Password" (page 88).  
How to Load  
Documents  
2 Right-click the Software Operation Panel icon in the  
notification area, and select [View Only mode] from the  
menu.  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
HINT  
In [View Only mode], a check mark appears next to [View Only  
mode] in the menu that is displayed by right-clicking the Software  
Operation Panel icon in the notification area.  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
89  
 
TOP  
Contents  
Index  
Chapter 8 Operational Settings  
[View Only mode] is cleared, and the scanner settings can now be  
Clearing [View Only mode]  
changed.  
Clear [View Only mode] in the following procedure.  
Introduction  
1 Right-click the Software Operation Panel icon in the  
notification area, and select [View Only mode] from the  
menu.  
Scanner  
Overview  
How to Load  
Documents  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
The [Password setting] dialog box appears.  
Daily Care  
HINT  
2 Enter the current password and click the [OK] button.  
When you exit [View Only mode], the check mark next to [View  
Only mode] disappears from the menu that is displayed by right-  
clicking the Software Operation Panel icon in the notification area.  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
90  
 
TOP  
Contents  
Index  
Chapter 8 Operational Settings  
3 Enter a new password then again to confirm, and click the  
[OK] button.  
Changing the Password  
Up to 32 characters can be used for the password.  
Change the password in the following procedure.  
Introduction  
Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are  
allowed.  
1 Right-click the Software Operation Panel icon in the  
notification area, and select [Password Setting] from the  
menu.  
Scanner  
Overview  
How to Load  
Documents  
How to Use the  
Operator Panel  
A confirmation message appears.  
Various Ways to  
Scan  
4 Click the [OK] button.  
The password is set.  
The [Password setting] dialog box appears.  
Daily Care  
2 Enter the current password and click the [OK] button.  
Replacing the  
Consumables  
Troubleshooting  
The [Password setting] dialog box appears.  
Operational  
Settings  
Appendix  
Glossary  
91  
 
TOP  
Contents  
Index  
Chapter 8 Operational Settings  
3 Leave both fields blank and click the [OK] button.  
Clearing the Password  
Clear the password in the following procedure.  
Introduction  
1 Right-click the Software Operation Panel icon in the  
notification area, and select [Password Setting] from the  
menu.  
Scanner  
Overview  
How to Load  
Documents  
A confirmation message appears.  
How to Use the  
Operator Panel  
4 Click the [OK] button.  
The password is cleared.  
Various Ways to  
Scan  
The [Password setting] dialog box appears.  
Daily Care  
2 Enter the current password and click the [OK] button.  
Replacing the  
Consumables  
Troubleshooting  
The [Password setting] dialog box appears.  
Operational  
Settings  
Appendix  
Glossary  
92  
 
TOP  
Contents  
Index  
Chapter 8 Operational Settings  
3 Enter a new password then again to confirm, and click the  
[OK] button.  
Resetting the Password  
Up to 32 characters can be used for the password.  
In case you forgot your password, it can be reset in the  
following procedure.  
Introduction  
Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are  
allowed.  
Scanner  
1 Right-click the Software Operation Panel icon in the  
notification area, and select [Password Setting] from the  
menu.  
Overview  
How to Load  
Documents  
How to Use the  
Operator Panel  
A confirmation message appears.  
Various Ways to  
Scan  
4 Click the [OK] button.  
The password is set.  
The [Password setting] dialog box appears.  
Daily Care  
2 Enter the default password which is "SP-Scanner", and  
click the [OK] button.  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
The [Password setting] dialog box appears.  
Appendix  
Glossary  
93  
 
TOP  
Contents  
Index  
Chapter 8 Operational Settings  
8.3 Configuration Items  
Introduction  
The Software Operation Panel allows the configuration of the  
following settings for the scanner that is connected to the  
computer.  
Scanner  
Overview  
Device Setting  
How to Load  
Documents  
1 Start up the Software Operation Panel.  
For details, refer to "8.1 Starting Up the Software Operation Panel"  
(page 86).  
How to Use the  
Operator Panel  
2 From the listing on the left, select [Device Setting].  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Items that can be configured in the above dialog box are shown in the  
next page.  
Appendix  
Glossary  
94  
     
TOP  
Contents  
Index  
Chapter 8 Operational Settings  
Item  
Description  
Parameter/Value  
Factory Default  
Introduction  
Count  
(page 96)  
Check the counters to determine when to replace Total Count (ADF)/Roller Set  
the consumables.  
0
Also use it to reset the counters after replacing  
the consumables.  
Scanner  
Overview  
Power saving  
(page 98)  
Specify the waiting time before entering power  
saving mode.  
Range: 5 to 235 min. (in increments of 5)  
15 min.  
How to Load  
Documents  
Power off after a certain period of time: Select to [Power off after a certain period of time] check box  
set the scanner to turn the power off  
automatically if the scanner is left on for a certain  
period of time without being used.  
Specify the timeout period for the scanner to be  
automatically turned off.  
Selected  
4 Hours  
1 Hour/2 Hours/4 Hours/8 Hours  
(When the [Power off after a certain period of time] check box  
is selected)  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
95  
TOP  
Contents  
Index  
Chapter 8 Operational Settings  
8.4 Settings Related to Sheet Counters  
Introduction  
Checking and Resetting the Sheet Counters  
In this dialog box, you can check the following items:  
Scanner  
Overview  
Item  
Description  
Checking the sheet counters  
The status on each consumable part can be checked to  
determine when to replace the consumables.  
When a consumable needs to be replaced soon, the  
background color of the counter for the consumable changes.  
The background color of the roller set counter turns light  
yellow when the number of sheets scanned reaches 95,000,  
and turns yellow when it reaches 100,000.  
Total Count (ADF)  
Approximate total number of sheets  
scanned with the ADF  
How to Load  
Documents  
Roller Set  
Approximate total number of sheets  
scanned after replacing the roller set  
The number increases in increments of  
500 sheets.  
How to Use the  
Operator Panel  
ATTENTION  
Various Ways to  
Scan  
For details about replacement cycles, refer to "6.1  
Consumables and Replacement Cycles" (page 58).  
If the scanner was turned off by unplugging the power cable, the  
number of sheets may not be counted in [Total Count].  
1 Start the Software Operation Panel.  
For details, refer to "8.1 Starting Up the Software Operation Panel"  
(page 86).  
Daily Care  
2 From the listing on the left, select [Device Setting].  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
96  
     
TOP  
Contents  
Index  
Chapter 8 Operational Settings  
Resetting the sheet counters  
When you have replaced or cleaned a consumable part, reset the  
Message for replacing the consumables  
The following message may appear while using the scanner.  
Introduction  
corresponding counter by using the following procedure.  
Message for replacing consumables  
1 Click the [Clear] button for the consumable that you  
Scanner  
Overview  
replaced.  
How to Load  
Documents  
How to Use the  
Operator Panel  
Check the message and replace the consumable accordingly.  
If you click the [Ignore] button, the message disappears and  
the scan can be continued. However, it is recommended that  
you replace the consumable as soon as possible.  
To stop the scan and replace the consumable right away, click  
the [Cancel] button.  
Various Ways to  
Scan  
Daily Care  
For details about replacing consumables, refer to "6.2  
Replacing the Roller Set" (page 59).  
Replacing the  
Consumables  
The counter is reset to 0.  
2 Click the [OK] button in the Software Operation Panel.  
A confirmation message appears.  
Troubleshooting  
3 Click the [OK] button.  
The settings are saved.  
Operational  
Settings  
Appendix  
Glossary  
97  
 
TOP  
Contents  
Index  
Chapter 8 Operational Settings  
8.5 Settings Related to Waiting Time  
Introduction  
The value can range from 5 to 235 minutes (in increments of 5).  
HINT  
Waiting Time to Enter Power Saving Mode (Power  
saving)  
Scanner  
Overview  
Selecting the [Power off after a certain period of time] check box  
turns the power off automatically if the scanner is left on for a  
certain period of time without being used.  
You can select the timeout period for the scanner to be  
automatically turned off from 1 Hour/2 Hours/4 Hours/8 Hours.  
The waiting time for the scanner to enter power saving mode  
can be specified.  
How to Load  
Documents  
1 Start the Software Operation Panel.  
For details, refer to "8.1 Starting Up the Software Operation Panel"  
(page 86).  
How to Use the  
Operator Panel  
2 From the listing on the left, select [Device Setting].  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
3 Use the slider to specify the waiting time before entering  
power saving mode.  
Appendix  
Glossary  
98  
       
TOP  
Contents  
Index  
Introduction  
Appendix  
Scanner  
Overview  
This appendix provides the following information.  
How to Load  
Documents  
A.1 Basic Specification ...................................................................................................................................100  
A.2 Installation Specifications.........................................................................................................................102  
A.3 Outer Dimensions ....................................................................................................................................103  
A.4 Uninstalling the Software .........................................................................................................................104  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
     
TOP  
Contents  
Index  
Appendix  
A.1 Basic Specification  
Introduction  
Item  
Specification  
SP-1125  
Notes  
Scanner  
Overview  
SP-1120  
SP-1130  
Scanner type  
Image sensor  
ADF  
-
-
How to Load  
Documents  
Single line CMOS-CIS × 2  
(front, back)  
How to Use the  
Operator Panel  
Light source  
RGB-LED × 2  
(front, back)  
Available  
paper size  
Minimum  
Maximum  
52 × 74 (mm)/2.05 × 2.91 (in.)  
216 × 355.6 (mm)/8.5 × 14 (in.)  
-
Various Ways to  
Scan  
(*1)  
2
Paper weight (document thickness)  
50 to 209 g/m (13.4 to 56 lb)  
2
127 to 209 g/m (34 to 56 lb) for A8 size  
Daily Care  
0.76 mm or less for plastic cards (Embossed cards allowed (ISO7810  
ID-1 type compliant))  
Replacing the  
Consumables  
Scanning  
speed  
(A4 portrait)  
(*2)  
Binary  
(black & white)  
Simplex: 20 ppm  
Duplex: 40 ipm  
Simplex: 25 ppm  
Duplex: 50 ipm  
Simplex: 30 ppm  
Duplex: 60 ipm  
300 dpi  
Grayscale  
Color  
Troubleshooting  
2
Loading capacity (*3)  
50 sheets  
Paper weight: 80 g/m (20 lb)  
Total thickness: 5 mm or less  
Operational  
Settings  
Optical resolution  
600 dpi  
-
Output  
resolution  
Binary  
50 to 600 dpi, 1200 dpi  
Can be set in increments of 1 between  
50 and 600 dpi.  
1200 dpi can be set from the scanner  
driver.  
(black & white)  
Grayscale  
Color  
Appendix  
Glossary  
100  
   
TOP  
Contents  
Index  
Appendix  
Item  
Specification  
SP-1125  
Notes  
SP-1120  
SP-1130  
Introduction  
Grayscale level  
8-bit for each color  
For internal processing, 16-bit for each  
color  
Scanner  
Overview  
Interface  
Other  
USB 2.0/1.1 (*4)  
Type B  
-
Hardware real-time JPEG compression  
How to Load  
Documents  
*1: Long page scanning supports documents with a length up to 3,048 mm (120 in.).  
To scan documents longer than 863 mm (34 in.), set the resolution to 200 dpi or lower.  
*2: Note that this is the hardware limitation, and the software's processing time such as data transfer time is added to the actual time of scanning.  
*3: The capacity varies depending on the paper weight. For details, refer to "2.2 Documents for Scanning" (page 30).  
*4: Use the included USB cable.  
How to Use the  
Operator Panel  
When connecting to a USB hub, be sure to use a USB hub that is connected to a USB port on the computer.  
Connection with USB 2.0 requires the USB port and the hub to support USB 2.0. Also note that the scanning speed slows down when using USB 1.1.  
Connect the USB cable with the USB logo facing up.  
Various Ways to  
Scan  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
101  
TOP  
Contents  
Index  
Appendix  
A.2 Installation Specifications  
Introduction  
Item  
Specification  
Scanner  
Overview  
Outer dimensions (W × D × H) (*1)  
Installation space (W × D × H) (*2)  
Weight  
298 × 135 × 133 mm  
400 × 670 × 380 mm  
2.5 kg  
How to Load  
Documents  
Input power  
Voltage range  
Phase  
AC 100 to 240 V±10%  
Single phase  
How to Use the  
Operator Panel  
Frequency range  
Operation  
50/60±3 Hz  
Various Ways to  
Scan  
Power  
consumption  
18 W or less  
Power saving  
Power OFF  
Temperature  
1.6 W or less  
Daily Care  
0.4 W or less  
Ambient  
condition  
Operating: 5 to 35°C (41 to 95°F), Not operating: -20 to 60°C  
(-4 to 140°F)  
Replacing the  
Consumables  
Humidity  
Operating: 20 to 80%, Not operating: 10 to 90%  
15.5 kcal/Hr or less  
Calorific value  
Operation  
Troubleshooting  
Power saving  
Power OFF  
1.38 kcal/Hr or less  
0.35 kcal/Hr or less  
Operational  
Settings  
Shipping weight (*3)  
Approx. 4 kg  
Consumable replacement cycle  
Durability  
100,000 sheets or one year  
360,000 sheets  
*1: The depth excludes the ADF paper chute (feeder) and stacker.  
*2: The required installation space is a reference for scanning A4 size documents.  
*3: Includes the package weight.  
Appendix  
Glossary  
102  
   
TOP  
Contents  
Index  
Appendix  
A.3 Outer Dimensions  
Introduction  
The outer dimensions are as follows:  
Scanner  
Overview  
How to Load  
Documents  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
298 (11.7)  
135 (5.3)  
309 (12.2)  
Unit: mm (in.)  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
103  
   
TOP  
Contents  
Index  
Appendix  
A.4 Uninstalling the Software  
Introduction  
Manuals:  
1 Turn on the computer, and log on as a user with  
[SP Series manuals]  
Scanner  
Overview  
administrator privileges.  
Scanner Central Admin Agent:  
2 Close all software running.  
3 Display the [Control Panel] window.  
Windows Vista/Windows Server 2008/Windows 7  
Select the [Start] menu [Control Panel].  
[Scanner Central Admin Agent]  
SP Series Online Update:  
How to Load  
Documents  
[SP Series Online Update]  
6 Click the [Uninstall] button or the [Uninstall/Change]  
Windows Server 2012/Windows 8  
button.  
How to Use the  
Operator Panel  
Right-click the Start screen, and select [All apps] on the app bar   
[Control Panel] under [Windows System].  
7 If a confirmation message appears, click the [OK] or [Yes]  
button.  
Windows Server 2012 R2/Windows 8.1  
Select [] on the lower left of the Start screen [Control Panel]  
under [Windows System].  
The software is uninstalled.  
Various Ways to  
Scan  
To display [], move the mouse cursor.  
4 Select [Uninstall a Program].  
The [Programs and Features] screen appears with a list of the  
currently installed software.  
Daily Care  
5 Select a software to uninstall.  
PaperStream IP driver:  
Replacing the  
Consumables  
PaperStream IP (TWAIN) for SP Series  
-
-
PaperStream IP (TWAIN x64) for SP Series  
PaperStream IP (ISIS) for SP Series  
Troubleshooting  
Software Operation Panel:  
[Software Operation Panel]  
The Software Operation Panel is installed together with the  
PaperStream IP driver.  
Operational  
Settings  
Error Recovery Guide:  
[Error Recovery Guide for SP Series]  
ABBYY FineReader Sprint:  
[ABBYY FineReader XX Sprint]  
XX represents the version.  
Presto! PageManager:  
[Presto! PageManager XX]  
XX represents the version.  
Appendix  
Glossary  
104  
     
TOP  
Contents  
Index  
Customer Support  
Introduction  
Scanner  
Overview  
Troubleshooting  
Contact for Purchasing Consumables/Cleaning  
Materials  
For scanner related problems, such as paper jams, refer to  
"Chapter 7 Troubleshooting" (page 62) for solutions.  
How to Load  
Documents  
http://www.fujitsu.com/global/shop/computing/  
IMAGE_index.html  
Contact for Inquiries  
How to Use the  
Operator Panel  
For ABBYY FineReader Sprint, refer to the following web  
page:  
http://www.abbyy.com  
Various Ways to  
Scan  
For Presto! PageManager, refer to the following web page:  
http://www.newsoftinc.com/support/index.php  
http://uk.newsoft.eu.com/support/index.php  
Daily Care  
For other inquiries regarding the scanner, refer to the following  
web page:  
Replacing the  
Consumables  
http://imagescanner.fujitsu.com/sp.html  
Troubleshooting  
If your problem cannot be solved after referring to the above  
web pages, visit the following web page to check the contact  
information of a suitable Fujitsu office and contact the Fujitsu  
office.  
Operational  
Settings  
http://imagescanner.fujitsu.com/warranty.html  
Appendix  
Glossary  
105  
   
TOP  
Contents  
Index  
Glossary  
Glossary  
Introduction  
Scanner  
Overview  
dpi (dots per inch)  
Driver  
ISIS  
Pre-pick  
A
L
R
A4 size  
A5 size  
A6 size  
A7 size  
A8 size  
How to Load  
Documents  
Dropout color  
Landscape  
Letter size  
Resolution  
Duplex scanning mode  
S
E
M
How to Use the  
Operator Panel  
Simplex scanning mode  
Smoothing  
Edge extract  
Edge processing  
Eject roller  
Moire patterns  
Multi image output  
Multifeed  
ADF (Automatic Document  
Feeder)  
T
Various Ways to  
Scan  
Temporary error  
Threshold  
Automatic skew/size detection  
Error diffusion  
N
B
F
Daily Care  
Noise removal  
TWAIN  
Blank page skip  
Brake roller  
Brightness  
C
Filter  
O
U
Replacing the  
Consumables  
OCR (Optical Character  
Recognition)  
Ultrasonic sensor  
USB  
G
Operating environment  
Operator panel  
Overscan  
Gamma  
W
Troubleshooting  
CCD (Charge-Coupled Device)  
image sensor  
Grayscale  
White reference sheet  
H
D
Operational  
Settings  
P
Halftone  
Default setting  
Density  
Pick roller  
Pixel  
I
Image processing  
Interface  
Device errors  
Dither  
Appendix  
Glossary  
Inversion  
Document sensor  
Portrait  
106  
     
TOP  
Contents  
Index  
Glossary  
A
Introduction  
A4 size  
A standard paper size which is 210 × 297 mm (8.27 × 11.7 in.).  
Scanner  
Overview  
A5 size  
A standard paper size which is 148 × 210 mm (5.83 × 8.27 in.).  
A6 size  
How to Load  
Documents  
A standard paper size which is 105 × 148 mm (4.13 × 5.83 in.).  
How to Use the  
Operator Panel  
A7 size  
A standard paper size which is 74 × 105 mm (2.91 × 4.13 in.).  
A8 size  
Various Ways to  
Scan  
A standard paper size which is 52 × 74 mm (2.05 × 2.91 in.).  
ADF (Automatic Document Feeder)  
A paper feeding mechanism which allows multiple sheets of documents to be scanned one sheet at a time.  
Daily Care  
Automatic skew/size detection  
End of Page Detection:  
Detects the end of the page and scans the length of the document.  
Replacing the  
Consumables  
Automatic Page Size Detection:  
Detects the paper size and outputs the image data in the same size.  
Troubleshooting  
B
Operational  
Settings  
Blank page skip  
A function that detects and automatically deletes blank (white or black) pages in a batch of documents.  
Brake roller  
A roller that prevents more than one sheet of documents to be fed into the ADF at once.  
Appendix  
Glossary  
107  
                 
TOP  
Contents  
Index  
Glossary  
Brightness  
Refers to the brightness of a scanned image.  
Introduction  
C
Scanner  
Overview  
CCD (Charge-Coupled Device) image sensor  
A sensor which perceives the light reflected from the document and converts it into digital form. CCD technology is the basis  
of high quality image acquisition in scanners, cameras and other devices.  
How to Load  
Documents  
D
How to Use the  
Operator Panel  
Default setting  
(Hardware)  
Preset values from the factory.  
Various Ways to  
Scan  
(Software)  
Values set upon installation of software.  
Daily Care  
Density  
Refers to the deepness of a color in an image.  
Replacing the  
Consumables  
Device errors  
Errors that require troubleshooting by a service engineer.  
Dither  
Troubleshooting  
The process by which a group of dots is arranged to reproduce the density of grayscale. Grayscale density is reproduced by  
configuring preset dot patterns. This method requires less memory compared to multilevel gray.  
Operational  
Settings  
Document sensor  
A sensor that detects changes in the amount of light transmitted through a document. Paper feeding errors such as  
multifeeds and paper jams are detected by monitoring the passing of documents.  
dpi (dots per inch)  
A measurement of resolution that is used for scanners and printers. A higher dpi indicates a higher resolution.  
Appendix  
Glossary  
108  
               
TOP  
Contents  
Index  
Glossary  
Driver  
A program specifically designed for operating systems, which enables interaction with a hardware device.  
Introduction  
Dropout color  
A function which removes a specified color from a scanned image.  
Scanner  
Overview  
Duplex scanning mode  
A mode for scanning both sides of the document at once. (Simplex scanning mode)  
How to Load  
Documents  
E
How to Use the  
Operator Panel  
Edge extract  
A function that traces the boundaries between white and black areas to extract contours.  
Edge processing  
Various Ways to  
Scan  
A function which decreases the density of bright colors (except for white) around black areas. Increasing the value for this  
function removes dotted image noise and also produces “softened” images.  
Eject roller  
Daily Care  
Rollers that feed documents from the ADF onto the stacker.  
Error diffusion  
Replacing the  
Consumables  
Method of halftone (pseudo-grayscale) image processing which is based on black & white pixel binarization. It sums the  
optical density of a pixel and its adjacent pixels, then relocates black pixels in the order of density to minimize the difference  
between scanned and output images. By diffusing the errors onto other pixels, the density data of adjacent pixels can be  
binarized. This function suppresses moire patterns of dotted halftone images such as newspapers, and reproduces its  
grayscale gradation.  
Troubleshooting  
F
Operational  
Settings  
Feed roller  
A roller that feeds a document through the ADF.  
Appendix  
Glossary  
109  
               
TOP  
Contents  
Index  
Glossary  
Filter  
A function that executes filtering processing on a scanned image.  
Introduction  
The following types of filters are available:  
Scanner  
Overview  
Digital Endorser:  
Adds alphanumeric character strings on the scanned image data.  
How to Load  
Documents  
Edge Filler:  
Fills in the margins of the scanned image in a specified color.  
G
How to Use the  
Operator Panel  
Gamma  
A unit which indicates the changes in the brightness of an image. It is expressed as a function of the electric input power to  
Various Ways to  
Scan  
devices (e.g. scanner, display) and the brightness of the image. If the gamma rate is larger than 1, the brightness of an  
image increases and vice versa. To reproduce the brightness of a document as the same as the brightness of the actual  
document, set the gamma rate to 1.  
Daily Care  
Grayscale  
A method that expresses the gradation (density) from black to white in 256 levels. Suitable for scanning images such as  
photographs.  
Replacing the  
Consumables  
H
Troubleshooting  
Halftone  
Reproduces the color density in black & white by using dot patterns. This method is effective for scanning images such as  
photographs in black & white.  
Operational  
Settings  
I
Image processing  
Refers to processing and outputting the scanned image via specified scan parameters.  
Appendix  
Glossary  
110  
         
TOP  
Contents  
Index  
Glossary  
Interface  
The connection that allows communication between the computer and the scanner.  
Introduction  
Inversion  
A scanning method in which the black part and the white part of the image are inverted.  
Scanner  
Overview  
ISIS  
ISIS (Image Scanner Interface Specification) is an API (Application Program Interface) standard for imaging devices (e.g.  
scanners, digital cameras) which was developed by Captiva, a division of EMC Corporation (the former Pixel Translations)  
in 1990. In order to use devices that comply with this standard, it is necessary to install a driver software that supports ISIS  
standard.  
How to Load  
Documents  
How to Use the  
Operator Panel  
L
Landscape  
Orientation in which the short side of the document is set parallel to the feed direction.  
Various Ways to  
Scan  
Letter size  
A standard paper size used in the United States and other countries (8.5 × 11 in.).  
Daily Care  
M
Replacing the  
Consumables  
Moire patterns  
Recurrent patterns on scanned images caused by incorrect settings of angles.  
Troubleshooting  
Multi image output  
A function which outputs an image in both color/grayscale and black & white at once.  
Operational  
Settings  
Multifeed  
Multifeed is an error when two or more sheets are fed in the ADF at once.  
N
Noise removal  
Appendix  
Glossary  
A function which improves the quality of an image by removing isolated noise that appear as black dots in a white area (or  
vice versa).  
111  
                 
TOP  
Contents  
Index  
Glossary  
O
Introduction  
OCR (Optical Character Recognition)  
A device or a technology that recognizes the text on documents and converts them into text data that can be edited. The  
shape of the characters are recognized by the differences in the light reflected from the documents.  
Scanner  
Overview  
Operating environment  
How to Load  
Documents  
Conditions (e.g. temperature, humidity) required to operate or store the scanner.  
Operator panel  
A panel that consists of a display and buttons. It is used for scanner operations such as selecting functions and changing  
settings.  
How to Use the  
Operator Panel  
Overscan  
A function that scans the document in a size larger than the specified paper size.  
Various Ways to  
Scan  
P
Daily Care  
Paper jam  
Refers to an error in which a document is jammed inside the paper path or feeding is interrupted by documents slipping.  
Replacing the  
Consumables  
Pick roller  
A roller which picks up one sheet off of documents loaded in the ADF paper chute (feeder), and feeds the document into the  
ADF.  
Troubleshooting  
Pick start time  
A time period for a loaded document from the point of passing the hopper empty sensor to being picked.  
Operational  
Settings  
Pixel  
The dots that make up a scanned image.  
Portrait  
Orientation in which the long side of the document is set parallel to the feed direction.  
Documents/images are set/displayed vertically.  
Appendix  
Glossary  
112  
                 
TOP  
Contents  
Index  
Glossary  
Pre-pick  
Refers to feeding a document in a position to start scanning.  
It shortens the interval between setting the document and feeding the document to the starting position.  
Introduction  
R
Scanner  
Overview  
Resolution  
A measurement to indicate the quality (fineness) of an image. Resolution is displayed by the number of pixels per inch.  
How to Load  
Documents  
Since image data is a collection of small dots (pixels), if the same image contains different amount of pixels, the one with  
more pixels can express greater details. Therefore, the higher the resolution is, the finer the image becomes.  
How to Use the  
Operator Panel  
S
Simplex scanning mode  
Various Ways to  
Scan  
A mode for scanning only one side (front or back) of a document. (Duplex scanning mode)  
Smoothing  
Refers to the removal of irregularities on diagonal lines and curves, which is a processing method commonly used in OCR  
applications.  
Daily Care  
T
Replacing the  
Consumables  
Temporary error  
An error that can be fixed by the user.  
Troubleshooting  
Threshold  
The value which is used to determine whether a certain color is black or white. Threshold value must be configured in order  
to scan images with grayscale gradation. Each pixel is converted into black or white according to the specified value.  
Operational  
Settings  
TWAIN  
TWAIN (Technology Without Any Interesting Name) is an API (Application Program Interface) standard for imaging devices  
(e.g. scanners, digital cameras) developed by TWAIN Working Group. In order to use devices that comply with this  
standard, it is necessary to install a driver software that supports TWAIN standard.  
Appendix  
Glossary  
113  
             
TOP  
Contents  
Index  
Glossary  
U
Introduction  
Ultrasonic sensor  
A sensor that detects multifeed errors by ultrasonic soundwave. It detects multifeeds by monitoring the difference in the  
amount of ultrasonic waves transmitted through the documents.  
Scanner  
Overview  
USB  
How to Load  
Documents  
USB (Universal Serial Bus) is a standard for interfaces used to connect devices such as keyboards and scanners. Up to 127  
devices can be connected by this interface. It can be connected and disconnected without powering off the devices.  
For USB 2.0, the data transfer rate is 1.5 Mbps in Low-Speed, 12 Mbps in Full-Speed, and a maximum of 480 Mbps in Hi-  
Speed mode.  
How to Use the  
Operator Panel  
W
Various Ways to  
Scan  
White reference sheet  
The white part located inside the ADF that the scanner defines as white, in order to adjust the brightness of all other areas  
accordingly.  
Daily Care  
Replacing the  
Consumables  
Troubleshooting  
Operational  
Settings  
Appendix  
Glossary  
114  
     
TOP  
Contents  
Index  
Index  
Index  
Introduction  
Scanner  
Overview  
A
H
ADF paper chute (feeder) setup..................................... 18  
how to close the ADF ..................................................... 17  
how to load documents ........................................... 27, 29  
how to open the ADF...................................................... 17  
how to use the operator panel........................................ 38  
how to use this manual..................................................... 2  
How to Load  
Documents  
B
basic flow of scanning operation .................................... 22  
before you contact the scanner service provider............ 82  
bundled software ............................................................ 24  
How to Use the  
Operator Panel  
I
installation specifications.............................................. 102  
introduction....................................................................... 3  
C
Various Ways to  
Scan  
cleaning ADF (Cleaning Paper)...................................... 52  
cleaning ADF (cloth)....................................................... 53  
cleaning inside................................................................ 52  
cleaning materials........................................................... 49  
cleaning outside.............................................................. 51  
conditions for mixed batch scanning .............................. 35  
configuration items ......................................................... 94  
consumables .................................................................. 58  
contact.......................................................................... 105  
conventions ...................................................................... 5  
customizing the scanner settings ................................... 46  
L
loading documents ......................................................... 28  
locations that require cleaning........................................ 49  
Daily Care  
Replacing the  
Consumables  
M
O
main features.................................................................. 12  
Troubleshooting  
operational settings ........................................................ 85  
operator panel ................................................................ 39  
outer dimensions.......................................................... 103  
D
Operational  
Settings  
daily care ........................................................................ 48  
documents for scanning ................................................. 30  
documents of different types and sizes .......................... 43  
P
paper jam ....................................................................... 63  
parts and functions......................................................... 13  
power saving mode ........................................................ 21  
product label................................................................... 84  
E
error indications.............................................................. 65  
Appendix  
Glossary  
115  
     
TOP  
Contents  
Index  
Index  
R
replacement cycles......................................................... 58  
replacing consumables................................................... 57  
replacing roller set .......................................................... 59  
Introduction  
Scanner  
Overview  
S
scan/stop button ............................................................. 46  
scanner features............................................................. 12  
scanner overview............................................................ 11  
settings related to sheet counters................................... 96  
settings related to waiting time ....................................... 98  
Software Operation Panel password.............................. 88  
stacker setup .................................................................. 19  
starting Software Operation Panel.................................. 86  
How to Load  
Documents  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
T
troubleshooting............................................................... 62  
troubleshooting problems ............................................... 68  
turning off the power....................................................... 16  
turning on the power....................................................... 16  
Daily Care  
Replacing the  
Consumables  
U
V
uninstalling software..................................................... 104  
various ways to scan ...................................................... 41  
ways of scanning............................................................ 42  
Troubleshooting  
Operational  
Settings  
W
Appendix  
Glossary  
116  
TOP  
Contents  
Index  
Introduction  
Scanner  
Overview  
How to Load  
Documents  
How to Use the  
Operator Panel  
Various Ways to  
Scan  
Daily Care  
SP-1120/SP-1125/SP-1130 Image Scanner  
Operator's Guide  
Replacing the  
Consumables  
P3PC-5332-01ENZ0  
Issue Date: February 2015  
Issued by: PFU LIMITED  
Troubleshooting  
Operational  
Settings  
The contents of this manual are subject to change without notice.  
PFU LIMITED assumes no liability for incidental or consequential damages arising from the use of this product, and any  
claims by a third party.  
Copying of the contents of this manual, in whole or in part, as well as the scanner applications is prohibited under the  
copyright law.  
Appendix  
Glossary  

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