User’s Guide
NPD5037-02 EN
AL-C300 Series User's Guide
Contents
3
AL-C300 Series User's Guide
Introduction
Note
Introduction
contains important information and useful tips on the
operation of your printer.
Where to Find
Information
Prerequisites of
Description in This
Manual
Setup Guide
Provides you with information on assembling the
printer and installing the printer software.
The following illustrations and screenshots are used in
this guide unless otherwise indicated.
User’s Guide (this manual)
❏
❏
AL-C300DN
Windows 7
Provides you with detailed information on the printer’s
functions, optional products, maintenance,
troubleshooting, and technical specifications.
Network Guide
Abbreviations of
Operating Systems
Provides network administrators with information on
both the printer driver and network settings.
Font Guide
In this manual, the following abbreviations are used.
Provides you with information on fonts used on the
printer.
Windows 8.1
Windows 8
Windows 7
Microsoft Windows 8.1 Operating
System
®
®
Online Help for printer software
Microsoft Windows 8 Operating
®
®
System
Click Help for detailed information and instructions on
the printer software that controls your printer. Online
help is automatically installed when you install the
printer software.
Microsoft Windows 7 Operating
®
®
System
Windows
Vista
Microsoft Windows Vista Operating
®
®
System
OSS
Windows XP
Microsoft Windows XP Operating
®
®
System
Provides the detailed explanation about the open source
software programs contained in this printer.
Windows
Server 2012
R2
Microsoft Windows Server 2012 R2
®
®
Operating System
Warning, Caution,
Important and Note
Windows
Server 2012
Microsoft Windows Server 2012
Operating System
®
®
Windows
Server 2008
R2
Microsoft Windows Server 2008 R2
®
®
Operating System
Warning
!
must be followed carefully to avoid serious bodily
injury.
Server 2008
Microsoft Windows Server 2008
®
®
Operating System
Caution
!
must be observed to avoid bodily injury.
Server 2003
Microsoft Windows Server 2003
®
®
Operating System
Important
cmust be observed to avoid damage to your equipment.
4
AL-C300 Series User's Guide
Introduction
Windows
Generic name of operating systems
above
Mac OS X
v10.9.x
OS X Mavericks
Mac OS X
v10.8.x
OS X Mountain Lion
Mac OS X
Generic name of Mac OS X v10.9.x, Mac
OS X v10.8.x, Mac OS X v10.7.x, Mac OS X
v10.6.8
Note For This Publication
No part of this publication may bereproduced, stored in
a retrieval system, or transmitted in any form or by any
means, mechanical, photocopying, recording, or
otherwise, withoutthepriorwrittenpermission ofSeiko
Epson Corporation. No patent liability is assumed with
respect to the use of the information contained herein.
Neither is any liability assumed for damages resulting
from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall
be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by
purchaserorthirdpartiesasaresultof:accident, misuse,
or abuse of this product or unauthorized modifications,
repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with Seiko Epson
Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be
liable against any damages or problems arising from the
use of any options or any consumable products other
than those designated as Original Epson Products or
EpsonApproved ProductsbySeiko EpsonCorporation.
5
AL-C300 Series User's Guide
Important Instructions
❏
Avoid using an electrical outlet that is controlled by
Important Instructions
wall switches or automatic timers. Accidental
disruption of power can erase valuable information
in your computer’s and printer’s memory.
Important Safety
Instructions
❏
❏
Make sure that there is no dust on the socket.
Be sure to insert the plug completely into the
electrical outlet.
Setting up the printer
❏
❏
Do not handle the plug with wet hands.
❏
Because the printer weighs approximately 27.5 kg
(60.6 lb) for the N model or 28.3 kg (62.4 lb) for the
DN model with consumable products installed, one
person shouldnot lift or carry it. Two people should
carry the printer, lifting it by the correct positions as
shown below.
Unplug this printer from the wall outlet and refer
servicing to a qualified service representative under
the following conditions:
A.
When the power cord or plug is damaged or
frayed.
B.
C.
D.
If liquid has been spilled into it.
If it has been exposed to rain or water.
If it does not operate normally when the
operating instructions are followed. Adjust
only those controls that are covered by the
operating instructions since improper
adjustment of other controls may result in
damage and will often require extensive
work by a qualified technician to restore the
product to normal operation.
E.
F.
If it has been dropped or the cabinet has
been damaged.
❏
❏
❏
When moving the printer, always keep it
horizontal.
If it exhibits a distinct change in
performance, indicating a need for service.
If you are unable to insert the AC plug into the
electrical outlet, contact an electrician.
❏
❏
Avoid sharing outlets with other appliances.
Do not connect to an uninterruptible power source.
If you connect to one, it may cause malfunctions or
damage.
Connect all equipment to properly grounded
power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that
regularly switch on and off.
❏
Be sure the AC power cord meets the relevant local
safety standards. Use only the power cord that
comes with this product. Use of another cord may
result in fire or electric shock. This product’s power
cord is for use with this product only. Use with
other equipment may result in fire or electric shock.
❏
Connect your printer to an electrical outlet that
meets the power requirements of this printer. Your
printer’s power requirements are indicated on a
label attached to the printer. If you are not sure of
the power supply specifications in your area,
contact your local power company or consult your
dealer.
❏
❏
If damage occurs to the plug, replace the cord set or
consult a qualified electrician. If there are fuses in
the plug, make sure you replace them with fuses of
the correct size and rating.
❏
If you use an extension cord, make sure that the
total of the ampere ratings on the products plugged
into the extension cord does not exceed the
extension cord ampere rating.
Use a grounded outlet that matches the printer’s
power plug. Do not use an adapter plug.
6
AL-C300 Series User's Guide
Important Instructions
❏
❏
When connecting this product to a computer or
❏
❏
Place the printer near an electrical outlet where you
other device with a cable, ensure the correct
orientation of the connectors. Each connector has
only one correct orientation. Inserting a connector
in the wrong orientation may damage both devices
connected by the cable.
can easily plug in and unplug the power cord.
Do not put your printer where the cord will be
stepped on.
❏
❏
Do not use printer in a damp environment.
Use only optional products, such as the paper
cassette units and the printer stand, produced
specifically for this product. Using options
produced for other products may cause the product
to fall over and injure someone.
Avoid locations that are subject to direct sunlight,
excessive heat, moisture, oil vapor, or dust.
❏
Avoid locations that are subject to the air coming
directly from an air conditioner.
❏
❏
Do not place the printer on an unstable surface.
Finding the place for the printer
Slots and openings in the cabinet and the back or
bottom are provided for ventilation. Do not block
or cover them. Do not put the printer on a bed, sofa,
rug, or other similar surface or in a built-in
When relocating the printer, always choose a location
that has adequate space for easy operation and
maintenance. Use the following illustration as a guide
for the amount of space required around the printer to
ensure smooth operation.
installation unless proper ventilation is provided.
❏
❏
Keep the entire computer and printer system away
from potential sources of interference, such as
loudspeakers or the base units of cordless
telephones.
Note:
Figures are rounded to the nearest decimal place.
Front View
Leave adequate room around the printer to allow
for sufficient ventilation.
Using the printer
❏
Be careful not to touch the fuser, which is marked
with a caution label, or the surrounding areas. If the
printer has been in use, the fuser and the
surrounding areas may be very hot. If you must
touch one of these areas, wait 40 minutes to allow
the heat to subside before doing so.
Side View
*1
* caution label
1086 mm if the optional cassette unit is not installed.
*2
342 mm if the optional cassette unit is not installed.
❏
Do not insert your hand deep into the fuser unit as
some components are sharp and may cause injury.
In addition to space considerations, always heed the
following precautions when finding a place to locate the
printer:
7
AL-C300 Series User's Guide
Important Instructions
❏
Never push objects of any kind through cabinet
Handling the consumable
products and maintenance parts
slots as they may touch dangerous voltage points or
short out parts that could result in a risk of fire or
electric shock.
❏
Do not burn used consumable products or
maintenance parts because they might explode and
injure someone. Dispose of them according to local
regulations.
❏
❏
❏
Do not sit or lean on the printer. Do not put heavy
objects on the printer.
Do not use any kind of combustible gases in or
around the printer.
❏
❏
❏
❏
Be sure to keep consumable products and
maintenance parts out of the reach of children.
Never force the printer’s components into place.
Although the printer is designed to besturdy, rough
handling can damage it.
When handling a toner cartridge, always place it on
a clean, smooth surface.
❏
Do not leave jammed paper inside the printer. This
can cause the printer to overheat.
Do not attempt to modify or take it apart
consumable products or maintenance parts.
❏
❏
Never spill liquid of any kind on the printer.
Do not touch the toner. Always keep toner away
from your eyes. If toner gets on your skin or clothes,
wash it off with soap and water immediately.
Adjust only those controls that are covered by the
operating instructions. Improper adjustment of
other controls may result in damage and may
require repair by a qualified service representative.
❏
If toner is spilled, use a broom and dustpan or a
damp cloth with soap and water to clean it up.
Because the fine particles can cause a fire or
explosion if they come into contact with a spark, do
not use a vacuum cleaner.
❏
Do not turn off the printer:
-After turning on the printer, wait until Ready
appears on the LCD panel.
-While the Ready light is flashing.
-While the Data light is on or flashing.
-While printing.
❏
❏
Wait at least one hour before using a toner cartridge
after moving it from a cool to a warm environment
to prevent damage from condensation.
❏
❏
❏
Avoid touching the components inside the printer
unless instructed to do so in this guide.
To get the best print quality, do not store the toner
cartridge or photoconductor unit in an area subject
to direct sunlight, dust, salty air, or corrosive gases
(such as ammonia). Avoid locations subject to
extreme or rapid changes in temperature or
humidity.
Follow all warnings and instructions marked on the
printer.
Except as specifically explained in the printer’s
documentation, do not attempt to service this
product yourself.
❏
When removing the photoconductor unit, do not
expose it to sunlight at all and avoid exposing it to
room light for more than three minutes. The
photoconductor unit contains a light-sensitive
drum. Exposure to light can damage the drum,
causing dark or light areas to appear on the printed
pageandreducingtheservicelifeofthedrum. Ifyou
need to keep the photoconductor unit out of the
printer for long periods, cover it with an opaque
cloth.
❏
Periodically disconnect the plug from the electrical
outlet and clean the blades.
❏
❏
Do not disconnect the plug while the printer is on.
If the printer will not be used for a long time,
disconnect the plug from the electrical outlet.
❏
❏
Unplug this printer from the wall outlet before
cleaning.
Use a well-wrung cloth for cleaning and do not use
liquid or aerosol cleaners.
8
AL-C300 Series User's Guide
Important Instructions
❏
Be careful not to scratch the surface of the drum.
Ozone exposure limit
When you remove the photoconductor unit from
the printer, always place it on a clean, smooth
surface. Avoid touching the drum, since oil from
your skin can permanently damage its surface and
affect print quality.
The Epson laser printer generates less than 3 mg/h of
continuous printing.
Minimize the risk
❏
❏
Do not touch the transfer rollers on the transfer
units to avoid damaging them.
To minimize the risk of exposure to ozone, you should
avoid the following conditions:
Do not let the paper’s edge slide across your skin
because the edge of the paper may cut you.
❏
❏
❏
❏
Use of multiple laser printers in a confined area
Operation in conditions of extremely low humidity
Poor room ventilation
Safety Information
Long, continuous printing together with any of the
above
Laser safety labels
Warning:
Printer location
!
The performance of procedures and adjustments other
than those specified in the printer’s documentation
may result in hazardous radiation exposure. Your
printer is a Class 1 laser product as defined in the
IEC60825 specifications. The label similar to the one
shown below is attached to the back of the printer in
countries where required.
The printer should be located so that the exhaust gases
and heat generated are:
❏
❏
Not blown directly into the user’s face
Vented directly out of the building whenever
possible
Restrictions on Making
Copies
Observe the following restrictions in order to ensure the
responsible and legal use of this printer.
Internal laser radiation
Making copies of the following items is prohibited by
law
There is a Class III b Laser Diode Assembly that has an
invisible laser beam inside the printer head unit. The
printer head unit is NOT A SERVICE ITEM, therefore,
the printer head unit should not be opened under any
circumstances. An additional laser warning label is
affixed to the inside of the printer.
❏
Bank bills, coins, government-issued marketable
securities, government bond securities, and
municipal securities
❏
❏
Unused postage stamps, pre-stamped postcards,
and other official postal items bearing valid postage
Ozone safety
Government-issued revenue stamps, and securities
issued according to legal procedure
Ozone emission
Exercise caution when making copies of the following
items
Ozone gas is generated by laser printers as a by-product
of the printing process. Ozone is produced only when
the printer is printing.
9
AL-C300 Series User's Guide
Important Instructions
❏
❏
Private marketable securities (stock certificates,
negotiable notes, checks, etc.), monthly passes,
concession tickets, etc.
Passports, driver’slicenses, warrantsoffitness, road
passes, food stamps, tickets, etc.
Responsible use of copyrighted materials
The printer may be used mistakenly or improperly to
illegally copy copyrighted materials. You must act
responsibly when copying copyrighted materials; by
acquiring the permission of the copyright holder or
acting on the advice of a knowledgeable attorney.
10
AL-C300 Series User's Guide
Getting to Know Your Printer
Inside the printer
Getting to Know Your
Printer
Printer Parts
Front and right side view
1.
2.
3.
4.
5.
photoconductor unit
waste toner bottle (waste toner box)
toner cartridge
fuser unit
duplex unit
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
cassette 1 (standard paper cassette)
cover A
Rear and left side view
control panel
output tray
paper support
cover D
cover B
MP tray
cover E
cassette 2 (optional paper cassette)
1.
Ethernet interface connector
LED1: data light
LED2: status light
For theinformation that thelightsindicate, seethe
table below.
2.
3.
4.
5.
USB interface connector
USB Host interface
power switch
AC inlet
11
AL-C300 Series User's Guide
Getting to Know Your Printer
Data
light
Status
light
Network Status
Yellow
Green
Green
Ready (1000 M link)
Yellow
(Flashing)
Receiving packets (1000 M
link)
Yellow
Orange
Orange
Ready (100 M link)
Yellow
(Flashing)
Receiving packets (100 M
link)
Yellow
Off
Off
Ready (10 M link)
Yellow
Receiving packets (10 M link)
(Flashing)
*
Off
Off
Green
Off
Deep sleep mode (1000 M
link)
*
Deepsleepmode (100M/10
M link)
*
Power off mode
12
AL-C300 Series User's Guide
Getting to Know Your Printer
Control panel
1.
2.
3.
On when the printer is ready, indicating that the printer is ready to receive and print
data.
Off when the printer is not ready, or in the sleep mode.
Ready light
On or flashes when an error has occurred.
Pressing the OK button or Auto Contsetting in the Setup Menuclears the errors
that are flashing.
Error light (Orange)
Data light
On when print data is stored in the print buffer (the section of printer memory
reserved for receiving data) but not yet printed.
Flashes when the printer is processing data.
Off when no data remains in the print buffer.
4.
l Left button
Press to go back to the previous menu, or press to show the help if l Press for
helpis displayed.
5.
6.
7.
Press to scroll the items on the control panel menus.
Press to go to the next menu, item or setting.
u Up button
r Right button
Press to switch the status between available for printing and saving power.
This button lights up when the printer is in the sleep mode (the deep sleep mode).
This button blinks when the printer enters the power off mode, which saves power
because almost all functions are not available.
Wakeup/Sleep button
For more details about the power off mode, see “Energy Saver Menu” on
8.
LCD panel
Displays printer status messages and control panel menu settings.
Press to scroll the items on the control panel menus.
Press to set the menu, item or setting.
9.
d Down button
OK button
10.
Whentheerrorlightisflashing, pressingthisbuttonclearstheerrorandswitchesthe
printer to ready status.
13
AL-C300 Series User's Guide
Getting to Know Your Printer
11.
Press once to pause. Press again to recover from pause. While paused, the following
operations are available on the control panel.
Pause/Release button
❏
Canceling the current print job or stored print jobs.
❏
❏
Interrupting print jobs to print a stored print job.
Ejecting a paper (Form Feed) by holding down the OK button for more than 2
seconds.
14
AL-C300 Series User's Guide
Getting to Know Your Printer
Press the r Right button to carry out the
operation indicated by an item, such as printing a
configuration status sheet or resetting the
printer, or to view the settings available for an
item, such as paper sizes or emulation modes.
Using the Control Panel
E
Accessing the control panel
menus
Use the u Up and d Down buttons to scroll
through available settings, then press the rRight
button to select a setting and return to the
previous level. Press the l Left button to return
to the previous level without changing the
setting.
When to make control panel settings
Ingeneral, printerdriversettingsoverridesettingsmade
using the control panel.
You should make the following settings by using the
control panel because these settings cannot be made in
the printer driver.
Note:
❏
You need to turn the printer off and then on to activate
the settings you changed in the Network Menu, USB
Menu, USB Host Menu, or RAM Diskin the Setup
Menu.
❏
❏
❏
Settings to select emulation modes and IES
(Intelligent Emulation Switching) mode
❏
The OK button can be used instead of the r Right
button in step 3 or 5.
Settings to specify a channel and configure the
interface
Press the lLeft button once or more times to exit
the control panel menus.
Settings to specify the size of the memory buffer
used to receive data
F
How to access the control panel
menus
Note:
Some menus and items appear only when a corresponding
optional device is installed or an appropriate setting has
been done.
Press the r Right button to access the control
panel menus.
A
Use the u Up and d Down buttons to scroll
through the menus.
B
Press the r Right button to view the items in a
C
menu. Depending on the menu, the LCD panel
displays an item and the current setting
separated ( YYYY=ZZZZ), or only an item (
YYYY).
Use the u Up and d Down buttons to scroll
D
through the items, or press the l Left button to
return to the previous level.
15
AL-C300 Series User's Guide
Getting to Know Your Printer
Language
Item
Explanation
Language
Specifies the language displayed on the LCD panel and that printed on the status sheet.
Settings (default in bold):
English, Français, Deutsch, Italiano, ESPAÑOL, Nederlands, Português,
,
System Information
System Information
Item
Explanation
Main Version
MCU Version
Serial No
Displays the version of the firmware installed on each printer.
Displays the serial number of each printer.
Displays the amount of memory of each printer.
Displays the MAC address of each printer.
Memory
MAC Address
System Report
Item
Explanation
Print Configuration Status
Sheet
Prints a sheet showing the current printer settings and installed options. This sheet can be
useful to confirm whether option have been installed correctly.
Print Supplies Status Sheet
Print Usage History Sheet
Reserve Job List
Prints a sheet showing information about consumables.
Prints a sheet showing the history of the printer’s usage.
Prints a list of reserved print jobs stored on the printer’s memory.
This item is available only when the jobs are stored by using the Quick Print Job
feature.
Form Overlay List
Prints a list of form overlays stored on the printer’s memory.
Network Status Sheet
Prints a sheet showing the working status of the network.
This item is available only when the Network I/Fsetting in Network Menuis set to On.
USB ExtI/FStatusSht
PS3 Status Sheet
Prints a sheet showing the working status of the USB interface.
This item is available only when the printer is connected to a USB device with D4 support
and has been turned on when the USB I/Fsetting is set to On.
Prints a sheet showing information about the PS3 mode such as the PS3 version.
16
AL-C300 Series User's Guide
Getting to Know Your Printer
Item
Explanation
PS3 Font List
Prints a sample of the fonts available for your selected printer emulation.
PCL Font Sample
ESCP2 Font Sample
FX Font Sample
I239X Font Sample
Machine Status
Item
Explanation
Cyan(C) Toner
The number of asterisks (*) between “E” and “F” indicates the remaining service lives of
replacement parts. If a non-genuine replacement part is used, “?” is displayed instead of
the indicator.
Magenta(M) Toner
Yellow(Y) Toner
Black(K) Toner
Cyan(C) Photocon
Magenta(M) Photocon
Yellow(Y) Photocon
Black(K) Photocon
Fuser Unit Life
Total Pages
Displays the total number of pages printed by the printer.
Color Pages
Displays the total number of pages printed in color by the printer.
Displays the total number of pages printed in black-and-white by the printer.
Monochrome Pages
USB Memory
This menu allows you to print the files stored in a USB memory. This menu is available only when the USB memory is
connected to the USB Host interface and there is at least one file that has one of the following extensions: PS, PDF, JPG,
or TIF.
Index Print Menu
Item
Explanation
Print Start
Paper Size
Prints an index of the files.
Specifies the paper size for the index printing.
Settings (default in bold):
A4, LT, LGL
17
AL-C300 Series User's Guide
Getting to Know Your Printer
Item
Explanation
Duplex (AL-C300DN only)
Specifies the duplex setting for the index printing. When Duplex Longis selected, duplex
printingisdonewith longedgebinding. When Duplex Shortis selected, duplexprinting
is done with short edge binding.
Settings (default in bold):
Off (Simplex), Duplex Long, Duplex Short
Image Print Menu
Item
Explanation
Select File
Print Start
Copies
Select files to print.
Prints the selected files.
Designates the number of copies to be printed, from 1through 999.
Specifies the paper size for the image printing.
Paper Size
Settings (default in bold):
A4, LT, LGL
Layout Config
Specifies the print layout. This setting enables you to print multiple pages onto a single
page.
Settings (default in bold):
Off, 2 in 1, 4 in 1, 8 in 1
Duplex (AL-C300DN only)
Specifies the duplex setting for the image printing. When Duplex Longis selected,
duplex printing is done with long edge binding. When Duplex Shortis selected, duplex
printing is done with short edge binding.
Settings (default in bold):
Off (Simplex), Duplex Long, Duplex Short
File Name
Select whether or not to print file names.
Settings (default in bold):
On, Off
Document Print Menu
Item
Explanation
Select File
Print Start
Copies
Select a file to print.
Prints the selected files.
Designates the number of copies to be printed, from 1through 999.
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AL-C300 Series User's Guide
Getting to Know Your Printer
Item
Explanation
Paper Size
Specifies the paper size for the document printing.
If Autois selected, the paper size is determined based on the size of the first page that is
printed.
Settings (default in bold):
Auto, A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C6, IB5
Duplex (AL-C300DN only)
Specifies the duplex setting for the document printing. When Duplex Longis selected,
duplex printing is done with long edge binding. When Duplex Shortis selected, duplex
printing is done with short edge binding.
Settings (default in bold):
Off (Simplex), Duplex Long, Duplex Short
Quick Print JobMenu
This menu allows you to print or delete print jobs that were stored in the printer’s memory using the Quick Print Job
feature (Re-Print Job, Verify Job , Stored Job) of the printer driver’s Reserve Job function. For instructions on using
ConfidentialJobMenu
This menu allows you to print or delete print jobs stored in the printer’s memory using the Confidential Job feature of
the printer driver’s Reserve Job function. You need to enter the correct password to access this data. For instructions
Common Settings
Setup Menu
Item
Explanation
I/F Time Out
Specifies the length of the time, in seconds, before a time out when interfaces are being
switched automatically. The time before a time out occurs is the length of time from the
point when no data is being received from an interface until the point of switching the
interface. If the printer has a print job when switching the interface, the printer prints the
print job.
Settings (default in bold):
0, 5 ... 60 ... 300 in increments of 1
MP Tray Priority
Manual Feed
This setting determines whether the MP tray has the highest or lowest priority when Auto
is selectedasthePaperSourcesettingintheprinterdriver. When Normalis selected as the
MP Tray Priority, the MP tray has the highest priority as the paper source. If you select
Last, the MP tray has the lowest priority.
Allows you to select the manual feed mode for the MP tray.
Settings (default in bold):
Off, 1st Page, EachPage
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AL-C300 Series User's Guide
Getting to Know Your Printer
Item
Explanation
Copies
Designates the number of copies to be printed, from 1through 999.
Duplex (AL-C300DN only)
Turns duplex printing on or off. This allows you to print on both sides of a page.
This function is available only when you use A4, B5, LT, LGL, GLT, GLG, EXE, or F4 size
paper.
Settings (default in bold):
Off, On
Binding
Specifies the binding direction of the printout.
This function is available only when you use A4, B5, LT, LGL, GLT, GLG, EXE, or F4 size
paper.
Settings (default in bold):
Long Edge, Short Edge
Start Page (AL-C300DN only)
Specifies whether duplex printing starts from the front or back of the page.
This function is available only when you use A4, B5, LT, LGL, GLT, GLG, EXE, or F4 size
paper.
Settings (default in bold):
Front, Back
Skip Blank Page
Auto Eject Page
Enables you to skip blank pages when printing.
This function is available only for ESCP2, FX, or I239X mode.
Settings (default in bold):
Off, On
Specifies whether or not to eject paper when the limit specified in the I/F Time Out
settingisreached. Thedefaultis Off, whichmeanspaperis notejected whenthe time-out
limit is reached.
This function is not available in PS3 and PCL.
Settings (default in bold):
Off, On
Size Ignore
If you want to ignore a paper size error, select On. When you turn this item on, the printer
keeps printing even if the image size exceeds the printable area for the specified paper
size. This may cause smudges because of the toner that is not transferred onto the paper
properly. Whenthisitemis turnedoff, theprinterstopsprinting ifapapersizeerroroccurs.
Settings (default in bold):
Off, On
Auto Cont
When you turn this setting on, the printer automatically continues printing after a certain
period of time when one of the following errors occurs: Set Paper, Print Overrun, or
Memory Overflow. When this option is off, you must press the OK button to resume
printing.
Settings (default in bold):
Off, On
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Item
Explanation
Page Protect
Allocates additional printer memory for printing data, as opposed to receiving it. You may
need to turn this setting on if you are printing a very complex page. If a Print Overrun
error message appears on the LCD panel during printing, turn this setting on and reprint
your data. This reduces the amount of memory reserved for processing data so your
computer may take longer to send theprint job, but it will allow you toprint complex jobs.
Page Protectusually works best when Autois selected.
Note:
❏
❏
Changing the Page Protectsetting reconfigures the printer’s memory, which
causes any downloaded fonts to be deleted.
This function is available only for ESCP2, FX, or I239X mode.
Settings (default in bold):
Auto, On
A4/LT Auto Switching
IfLT->A4(orA4->LT)isselected,ifletter(orA4)sizepaperisselectedforprintingbutthere
is no paper source set to letter (or A4), the printout is output on A4 (or Letter).
If A4<->LTis selected, if A4 or letter size paper is selected for printing but there is no paper
source set to theselectedpapersize, theprintout is output on the alternate paper size. (A4
for letter or letter for A4)
Settings (default in bold):
LT->A4, A4->LT, A4<->LT, Off
Convert to Monochrome
Enables to print in black-and-white when the color toner cartridges have reached the end
of their service lives.
Settings (default in bold):
On, Off
LCD Contrast
Adjusts the contrast of the LCD panel. Use the u Up and d Down buttons to set the
contrast between 0(lowest contrast) and 15(highest contrast).
Settings (default in bold):
0 ... 7 ... 15
LCD Backlight
If Autois selected, the LCD backlight lights. Also, it turns off during Sleep or Deep Sleep
mode. If Offis selected, the LCD backlight is always off.
Settings (default in bold):
Auto, Off
RAM Disk
Specifies the RAM disk size available for the Reserve Job function.
After this item is changed, the setting value takes effect after a warm boot or after the
power is turned on again.
Settings (default in bold):
Off, Normal, Maximum
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Item
Explanation
Convert to Simplex
(AL-C300DN only)
In the duplex printing mode, specifies whether to print the last page of a job in one side
printing mode. Setting Odd Pageor 1 Pagecan prevent the last page from being printed
on an unexpected page when you are printing on preprinted paper or hole-punched
paper.
❏
Odd Page: 1-page jobs or the last page of a job with an odd number of pages are
printed in one side printing mode.
❏ 1 Page: 1-page jobs are printed in one side printing mode.
❏ Off: The last page of all jobs (including 1-page jobs or jobs with an odd number of
pages) is printed in duplex printing mode.
Confirm Media Type
Job Information
Displays a message when the paper type in the tray selected for printing is different from
that selected on Paper Type in the printer driver.
Settings (default in bold):
No, Yes
Selects the pattern in which the job information is displayed on the control panel.
If Offis selected, no job information is displayed on the control panel, even if the Pause/
Release button is pressed to cancel or skip a job.
If
or
is selected as Languagewhen the printer is turned on for the first
timeafteryoupurchaseit, thedefaultvalueis Off.Ifotherlanguageisselected,thedefault
value is Display Pattern 1.
Do not select Display Pattern 1when the following languages are selected as
Language:
,
Settings:
Display Pattern 1, Display Pattern 2, Off
Local Time Diff.
Specifies the current date and time by entering the time difference from Greenwich Mean
time.
Settings (default in bold):
-14:00 … 0:00 … +14:00
Time Setting
Date Format
Specifies the current date and time by entering them directly.
Settings:
2010/ 01/01 00:00 to 2098/12/31 23:59
Specifies the format to display the date.
Settings (default in bold):
DD/MM/YY, MM/DD/YY, YY/MM/DD
USB Menu
Note:
After any item in the menu is changed, the setting takes effect after a warm boot or after the power is turned on again. While it is
reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the power is turned on
again.
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Item
Explanation
USB I/F
Allows you to activate or deactivate the USB interface.
Settings (default in bold):
On, Off
USB Speed
Buffer Size
Allows you to select the operation mode of USB interface. Selecting HSis recommended.
Select FSif HSdoes not work on your computer system.
Settings (default in bold):
HS, FS
Determines the amount of memory to be used for receiving data and printing data.
Note:
❏
To activate Buffer Size settings, you must turn off the printer for more than five
seconds then turn it back on. Or, you can perform a Reset All operation, as
explained in Reset Menu.
❏
Resetting the printer erases all print jobs. Make sure the Ready light is not
flashing when you reset the printer.
Settings (default in bold):
Normal, Maximum, Minimum
Network Menu
See the Network Guide for each setting.
Note:
After any item in the menu is changed, the setting takes effect after a warm boot or after the power is turned on again. While it is
reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the power is turned on
again.
USB Host Menu
Note:
After any item in the menu is changed, the setting takes effect after a warm boot or after the power is turned on again. While it is
reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the power is turned on
again.
Item
Explanation
USB Host
Enables you to print directly from a USB memory via a USB Host interface.
Settings (default in bold):
On, Off
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Energy Saver Menu
Item
Explanation
Time to Sleep
Specifiesthelengthofthetimeuntiltheprinterentersthesleepmodeordeepsleepmode
if there are no button operations and no jobs to be printed.
Settings (default in bold):
1Min, 3Min, 5Min, 15Min, 30Min, 60Min, 120Min
Deep Sleep Mode
When this setting is set to On, the printer switches into the deep sleep mode at the time
specified in the Time to Sleepsetting if the printer is not operated or receives no jobs. In
the deep sleep mode, the Wakeup/Sleep button lights and more power is saved than
when in the sleep mode.
Note:
The printer does not enter the deep sleep mode in the following cases:
- PS3is selected in Networkof Emulation Menu.
- MS Networkis set to Onin Network Menu.
The printer recovers from the deep sleep mode in the following cases:
- When the printer receives a print job
- When the Wakeup/Sleep button is pressed
Settings (default in bold):
On, Off
Power Off Timer (Power Off
mode)
Whenthissettingissetto On, the printer automatically turnsoffatthe timespecifiedinthe
Time to Offsetting.
Note:
The printer does not enter the power off mode if it is receiving or sending data.
The printer recovers from the power off mode when the power switch is turned on.
Settings (default in bold):
On, Off
Time to Off
Specifies the length of the time until the printer enters the power off mode if there are no
button operations and no jobs to be printed.
Note:
You can adjust the time before power management is applied. Any increase will affect
the product's energy efficiency. Please consider the environment before making any
change.
Settings (default in bold):
120Min, 180Min, 240Min, 360Min, 480Min
Timer Setting
When this setting is set to On, the printer enters or recovers from the power off mode at
specified times.
Settings (default in bold):
Off, On
Start
If Timer Settingis set to On, specifies the time when the printer recovers from the power
off mode.
Settings (default in bold):
0:00 ... 8:00 ... 23:59
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Item
Explanation
Stop
If Timer Settingis set to On, specifies the time when the Time to Offtimer restarts and
the printer can enter the power off mode.
Settings (default in bold):
0:00 ... 18:00 ... 23:59
Day
If Timer Settingis set to On, specifies the days when the Timer Settingis enabled.
Settings:
Cancel Selection, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Reset Menu
Item
Explanation
Clear Warning
Clears warning messages that show errors except for these that occur from consumable
products or mandatory-replacement parts.
Clear All Warnings
Reset All
Clears all warning messages that appear on the LCD panel.
Stops printing and clears the printer memory. The print jobs received from all interfaces
are erased.
Note:
Performing Reset Allclears print jobs received from all interfaces. Be careful not to
interrupt someone else’s job.
Reset Fuser Counter
Reset the fuser unit life counter when you replace the fuser unit. For instructions on
replacing the fuser unit, see the instructions that come with the fuser unit.
Printer Settings
Note:
The settings of items in the Printing Menu are overridden by the settings made in the printer driver.
Tray Menu
Item
Explanation
MP Tray Size
Specifies your paper size from this menu.
Settings (default in bold):
*
A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C6, IB5, CTM
* For the sizes of paper that are available for CTM, refer to “Available Paper and Capacities”
MP Tray Type
Specifies the paper type loaded in the MP tray.
Settings (default in bold):
Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Labels, Thick, ExtraThk, Coated,
Envelope, Special
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Item
Explanation
Cassette1 Size
Specifies the paper size loaded in the standard paper cassette.
Settings (default in bold):
*
A4, A5, A6, B5, LT, HLT, GLT , EXE, CTM
* For the sizes of paper that are available for CTM, refer to “Available Paper and Capacities”
Cassette1 Type
Specifies the paper type loaded in the standard paper cassette.
Settings (default in bold):
Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Labels, Thick, ExtraThk, Coated,
Special
Cassette2 Size
Cassette2 Type
Specifies the paper size loaded in the optional paper cassette.
Settings (default in bold):
A4, B5, LT, LGL, GLG , EXE
Specifies the paper type loaded in the optional paper cassette.
Settings (default in bold):
Plain, SemiThk, Preprinted, Letterhead, Recycled, Color
MP Tray AutoSel/Cassette1
AutoSel/Cassette2 AutoSel
Specifies whether the tray can be selected for printing when Paper Source is selected for
Auto Selection in the printer driver.
Settings (default in bold):
On, Off
Printing Menu
Item
Explanation
Page Size
Specifies the paper size.
Settings (default in bold):
*
A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C6, IB5, CTM
* For the sizes of paper that are available for CTM, refer to “Available Paper and Capacities”
Wide A4
Selecting Ondecreases the left and right margins to 3.4 mm.
Settings (default in bold):
Off, On
Media Type
Specifies the paper type.
Settings (default in bold):
Unspecified, Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Labels, Thick,
ExtraThk, Coated, Envelope, Special
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Item
Explanation
Page Side
Select Front when printing on the front of normal paper (Plain), thick paper (Thick), or
extra thick paper (Extra Thick).
Settings (default in bold):
Front, Back
Paper Source
Specifies whether paper feeds into the printer from the MP tray, the standard paper
cassette (Cassette 1), or the optional paper cassette unit (Cassette 2).
If you select Auto, paper feeds from the paper source containing paper that matches your
Paper Sizesetting.
Settings (default in bold):
Auto, MP Tray, Cassette1, Cassette2
Orientation
Resolution
RITech
Specifies whether the page is printed in portrait or landscape orientation.
Settings (default in bold):
Port, Land
Specifies the printing resolution.
Settings (default in bold):
300, 600, 1200
Turning on RITech (Resolution Improvement Technology) on produces smoother and
crisper lines, text, and graphics.
Settings (default in bold):
On, Off
Toner Save
When this setting is selected, the printer saves toner by substituting a gray shade for the
black inside of characters. The characters are outlined in full black on the right and lower
edges.
Settings (default in bold):
Off, On
Emphasize Thin Lines
Top Offset
Adjusts the weight of thin lines so they are printed clearly.
Settings (default in bold):
Off, On
Makes fine adjustments to the vertical printing position of the page.
Important:
cMake sure that the printed image does not extend beyond the edge of the paper.
Otherwise, you may damage the printer.
Settings (default in bold):
-99.0 ... 0.0 ... 99.0mm in 0.5 increments
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Item
Explanation
Left Offset
Makes fine adjustments to the horizontal printing position of the page.
Important:
cMake sure that the printed image does not extend beyond the edge of the paper.
Otherwise, you may damage the printer.
Settings (default in bold):
-99.0 ... 0.0 ... 99.0mm in 0.5 increments
T Offset B
L Offset B
Adjusts the vertical printing position on the back of the paper when printing on both
sides. Use this if the printout on the back is not where you expected.
Settings (default in bold):
-99.0 ... 0.0 ... 99.0mm in 0.5 increments
Adjusts the horizontal printing position on the back of the paper when printing on both
sides. Use this if the printout on the back is not where you expected.
Settings (default in bold):
-99.0 ... 0.0 ... 99.0mm in 0.5 increments
Emulation Menu
Item
Explanation
USB/Network
Specifies emulation mode for each interface.
Settings (default in bold):
Auto, ESCP2, FX, I239X, PS3, PCL
PCL Menu
Item
Explanation
FontSource
Sets the default font source.
Settings (default in bold):
*
Resident, Download
* Available only when downloaded fonts are available.
Font Number
Sets the default font number for the default font source. The available number depends
on the settings you made.
Settings (default in bold):
0… 65535 (depending on your settings)
Pitch
Specifies the default font pitch if the font is scalable and of fixed-pitch. This item may not
appear depending on the FontSourceor Font Numbersettings.
Settings (default in bold):
0.44 … 10.00 … 99.99 cpi in 0.01 cpi increment
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Item
Explanation
Height
Specifies the default font height if the font is scalable and proportional. This item may not
appear depending on the FontSourceor Font Numbersettings.
Settings (default in bold):
4.00 … 12.00 … 999.75 pt in 0.25 pt increment
SymSet
Selects the default symbol set. If the font you selected inFontSourceand Font Numberis
not available in the new SymSetsetting, the FontSourceand the Font Numbersettings
are automatically replaced with the default value, IBM-US.
Settings (default in bold):
IBM-US, Roman-8, Roman-9, ECM94-1, 8859-2 ISO, 8859-9 ISO, 8859-10ISO, 8859-15ISO,
PcBlt775, IBM-DN, PcMultiling, PcE.Europe, PcTk437, PcEur858, Pc1004, WiAnsi,
WiE.Europe, WiTurkish, WiBALT, DeskTop, PsText, VeInternati, VeUS, MsPublishin, Math-8,
PsMath, VeMath, PiFont, Legal, UK, ANSI ASCII, Swedis2, Italian, Spanish, German,
Norweg1, French2, Windows, McText, Hebrew7, 8859-8 ISO, Hebrew8, Arabic8, OCR A,
OCR B, Pc866Cyr, Pc866Ukr, WinCyr, ISOCyr, Pc8Grk, Pc851Grk, WinGrk, ISOGrk, Greek8,
Pc862Heb, Pc864Ara, HPWARA
Form
Selects the number of lines for the selected paper size and orientation. This also causes a
line spacing(VMI) change, and the new VMI value is stored in the printer. This means that
laterchangesinthePage SizeorOrientationsettingscausechangesintheFormvalue,
based on the stored VMI.
Settings (default in bold):
5 … 64 … 128Lines
CR Function
LF Function
Tray Assign
These functions are included for users of particular operating systems, such as UNIX.
Settings (default in bold):
CR, CR+LF
These functions are included for users of particular operating systems, such as UNIX.
Settings (default in bold):
LF, CR+LF
Changes the assignment for the paper source select command. When 4 is selected, the
commands are set as compatible with the HP LaserJet 4. When 4K is selected, the
commands are set as compatible with the HP LaserJet 4000, 5000, and 8000. When 5S is
selected, the commands are set as compatible with the HP LaserJet 5S.
Settings (default in bold):
4K, 5S, 4
PS3 Menu
Item
Explanation
Error Sheet
When you select On, the printer prints out an error sheet when an error occurs in the PS3
mode or when the PDF file you tried to print is not a supported version.
Settings (default in bold):
Off, On
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Item
Explanation
Coloration
Allows you to select the color printing or black-and-white printing mode.
Settings (default in bold):
Color, Mono
Image Protect
When Onisselected, theprintqualityisnotreducedeven withinsufficient memory. In that
case, Memory Overflowis displayed and the printing is stopped. When Offis selected,
the print quality is reduced with insufficient memory. In that case, Image Optimumis
displayed and the printing is continued.
Settings (default in bold):
Off, On
Binary
Specifies the data format. Select Onfor the Binary data and select Offfor the ASCII data.
Note:
Binary can only be used with network connection. To use the Binary data, make sure
your application supports Binary data and that SEND CTRL-D Before Each Job and
SEND CTRL-DAfterEach Job are set to No. When thissetting is set toOn, you cannot
use TBCP (Tagged binary communication protocol) in the printer driver settings.
Settings (default in bold):
Off, On
Text Detection
PDF Page Size
WhenOnisselected, thetextfileisconvertedto aPostScriptfilewhenprinting.Thissetting
is available only when PS3is selected in the Emulation Menu.
Settings (default in bold):
Off, On
Specifies the paper size when you send the PDF file directory from a computer or some
other device. If Autois selected, the paper size is determined based on the size of the first
page that is printed.
Settings (default in bold):
Auto, A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C6, IB5
ESCP2 Menu
Item
Explanation
Font
Selects the font.
Settings (default in bold):
Courier, Prestige, Roman, Sans serif, Roman T, Orator S, Sans H, Script, OCR A, OCR B
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi
(characters per inch). You can also choose proportional spacing.
Settings (default in bold):
10 cpi, 12cpi, 15cpi, Prop.
Condensed
Turns condensed printing on or off.
Settings (default in bold):
Off, On
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Item
Explanation
T.Margin
Sets the distance from the top of the page to the baseline of the first printable line. The
distance is measured in inches. The smaller the value, the closer the printable line is to the
top.
Settings (default in bold):
0.40 ... 0.50 ... 1.50 inch in 0.05-inch increments
Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you
change the Orientation, Page Size, or T.Marginsettings, the page length setting
automatically returns to the default for each paper size.
Settings (default in bold):
1 ... 66 Lines
CGTable
Use the character generator (CG) table option to select the graphics character table or the
italics table. The graphics table contains graphic characters for printing lines, corners,
shaded areas, international characters, Greek characters, and mathematical symbols. If
you select Italic, the upper half of the character table is defined as italic characters.
Settings (default in bold):
PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic,
PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO,
PcSl437,PcTurkish1, 8859-9 ISO, Mazowia, CodeMJK, PcGk437, PcGk851, PcGk869, 8859-7
ISO, PcCy855, PcCy866, PcUkr866, PcLit771, Bulgarian, Hebrew7, Hebrew8, PcHe862,
PcAr864, PcAr864Ara, PcAr720, PcLit774, Estonia, ISO Latin2, PcLat866
Country
Auto CR
Usethisoption to selectoneofthe fifteeninternationalsymbol sets. Seethe FontGuide for
samples of the characters in each country’s symbol set.
Settings (default in bold):
USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2,
Spain2,LatinAmeric, Korea, Legal
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation
whenever the printing position goes beyond the right margin. If you select Off, the
printer does not print any characters beyond the right margin and does not perform any
line wrapping until it receives carriage-return character. This function is handled
automatically by most applications.
Settings (default in bold):
On, Off
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with
each carriage-return (CR). If Onis selected, a line-feed command is sent with each
carriage-return. Select Onif your text lines overlap.
Settings (default in bold):
Off, On
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Item
Explanation
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you
select Dark, the bit image density is high, and if you select Light, the bit image density is
low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling
in any vertical gaps between dots. This produces unbroken vertical lines that can be read
by a bar code reader. This mode will reduce the size of the image being printed, and may
also cause some distortion when printing bit image graphics.
Settings (default in bold):
Dark, Light, BarCode
ZeroChar
Specifies whether the printer prints a slashed or unslashed zero.
Settings (default in bold):
0, (or the zero character with a slash)
FX Menu
Item
Explanation
Font
Selects the font.
Settings (default in bold):
Courier, Prestige, Roman, Sans serif, Script, Orator S, OCR A, OCR B
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi
(characters per inch). You can also choose proportional spacing.
Settings (default in bold):
10 cpi, 12cpi, 15cpi, Prop.
Condensed
T.Margin
Turns condensed printing on or off.
Settings (default in bold):
Off, On
Sets the distance from the top of the page to the baseline of the first printable line. The
distance is measured in inches. The smaller the value, the closer the printable line is to the
top.
Settings (default in bold):
0.40 ... 0.50 ... 1.50 inch in 0.05-inch increments
Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you
change the Orientation, Page Size, or T.Marginsettings, the page length setting
automatically returns to the default for each paper size.
Settings (default in bold):
1 ... 66 Lines
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Item
Explanation
CGTable
Use the character generator (CG) table option to select the graphics character table or the
italics table. The graphics table contains graphic characters for printing lines, corners,
shaded areas, international characters, Greek characters, and mathematical symbols. If
you select Italic, the upper half of the character table is defined as italic characters.
Settings (default in bold):
PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic,
PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO
Country
Auto CR
Usethisoption to selectoneofthe fifteeninternationalsymbol sets. Seethe FontGuide for
samples of the characters in each country’s symbol set.
Settings (default in bold):
USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2,
Spain2,LatinAmeric
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation
whenever the printing position goes beyond the right margin. If you select Off, the
printer does not print any characters beyond the right margin and does not perform any
line wrapping until it receives a carriage-return character. This function is handled
automatically by most applications.
Settings (default in bold):
On, Off
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with
each carriage-return (CR). If Onis selected, a line-feed command is sent with each
carriage-return. Select Onif your text lines overlap.
Settings (default in bold):
Off, On
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you
select Dark, the bit image density is high, and if you select Light, the bit image density is
low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling
in any vertical gaps between dots. This produces unbroken vertical lines that can be read
by a bar code reader. This mode will reduce the size of the image being printed, and may
also cause some distortion when printing bit image graphics.
Settings (default in bold):
Dark, Light, BarCode
ZeroChar
Specifies whether the printer prints a slashed or unslashed zero.
Settings (default in bold):
0, (or the zero character with a slash)
I239X Menu
Item
Explanation
Font
Selects the font.
Settings (default in bold):
Courier, Prestige, Gothic, Orator, Script, Presentor, Sans serif
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Item
Explanation
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi
(characters per inch). You can also choose proportional spacing.
Settings (default in bold):
10 cpi, 12cpi, 15cpi, 17cpi, 20cpi, 24cpi, Prop.
Code Page
T.Margin
Selects the character tables. Character tables contain the characters and symbols used by
different languages. The printer prints text based on the selected character table.
Settings (default in bold):
437, 850, 858, 860, 863, 865
Sets the distance from the top of the page to the baseline of the first printable line. The
distance is measured in inches. The smaller the value, the closer the printable line is to the
top.
Settings (default in bold):
0.30 ... 0.40 ... 1.50 inch in 0.05-inch increments
Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you
change the Orientation, Page Size, or T.Marginsettings, the page length setting
automatically returns to the default for each paper size.
Settings (default in bold):
1 ... 67 Lines
Auto CR
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation
whenever the printing position goes beyond the right margin. If you select Off, the
printer does not print any characters beyond the right margin and does not perform any
line wrapping until it receives a carriage-return character. This function is handled
automatically by most applications.
Settings (default in bold):
On, Off
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with
each carriage-return (CR). If Onis selected, a line-feed command is sent with each
carriage-return. Select Onif your text lines overlap.
Settings (default in bold):
Off, On
Alt. Graphics
Bit Image
Turns the Alternate Graphics option on or off.
Settings (default in bold):
Off, On
The printer is able to emulate the graphics densities set with the printer commands. If you
select Dark, the bit image density is high, and if you select Light, the bit image density is
low.
Settings (default in bold):
Dark, Light
34
AL-C300 Series User's Guide
Getting to Know Your Printer
Item
Explanation
ZeroChar
Specifies whether the printer prints a slashed or unslashed zero.
Settings (default in bold):
0, (or the zero character with a slash)
CharacterSet
Selects character table 1 or 2.
Settings (default in bold):
1, 2
Admin Settings
Note:
❏
❏
❏
To access the Admin Settingsmenu, enter the administrator password.
The password is not set in default. Press the OK button when Admin Passwordis required.
If you forget your password, contact your dealer. Note that when the password is initialized, the settings and data stored on
the printer are deleted. Depending on your environment, settings, such as network connection settings, may need to be
done again. We recommend making a note or backup of the necessary data and setting information.
Password Config Menu
Item
Explanation
Change Password
Specifies an administrator password. Enter the old password first and then enter the new
password twice.
To enter the password, pressthe dDown or uUp button to select the character and press
the r Right button to determine the character. After all characters are determined, press
the OK button.
Settings : (up to 20 characters)
Note:
The following characters and blank spaces can be used.
0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ
!"#$%&'()*+,-./:;<=>?@^_`{|}~
Limitation
When Interfaceis selected, you need to enter the password to change interface
settings. When Configis selected, you need to enter the password to change the items
you configured.
Settings (default in bold):
Disable, Interface, Config, All
Init SelecType
Item
Explanation
Init All SelecType
IfYes (Unprinted data is deleted)isselected,allcontrolpanelsettingsarechanged
to their factory settings.
35
AL-C300 Series User's Guide
Getting to Know Your Printer
Bookmark Menu
The bookmark menu appears by pressing the OK button while the LCD panel displays Ready.
In the bookmark menu, the bookmarked setting items are listed and you can select one of them. The following menus
are bookmarked by default.
❏
❏
❏
Reset Menu
MP Tray Size
System Information
To add menus to the bookmark menu, display the menu you want to add and press the OK button for more than two
seconds.
Note:
The maximum number of menus you can register as bookmarks is 3.
36
AL-C300 Series User's Guide
Loading Paper
Loading Paper
Available Paper and Capacities
Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson
cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large
quantities or printing large jobs.
Paper type
Paper size
Loading capacity (sheets)
Name in general
Printer driver
MP tray
Paper
cassette 1
Paper
cassette 2
Plain paper (60 to 90 g/
m²)
Plain
A4, B5, Letter (LT),
Excecutive (EXE)
100
250
250
500
-
*1
Plain (Back)
Semi-Thick
Semi-Thick (Back)
Preprinted
Preprinted (Back)
Letterhead
Letterhead (Back)
Recycled
Recycled paper (60 to
A5, A6, Half Letter
(HLT), Government
Letter (GLT), Custom
100
*1*2
90 g/m²)
Special paper (60 to 90
*3
*1
paper size
g/m²)
Legal (LGL),
Government Legal
(GLG)
100
-
500
Recycled (Back)
Color
Color (Back)
Special
Special (Back)
F4
100
10
-
-
-
-
Envelopes
Envelope
Monarch (MON ), C10,
DL, C6, ISO B5 (IB5)
-
Thick paper (91 to 150
Thick
A4, A5, A6, B5, Letter
(LT), Half Letter (HLT),
Government Letter
(GLT), Excecutive (EXE)
20
20
*1
Thick (Back)
Extra Thick
Extra Thick (Back)
Labels
g/m²)
Extra-Thick paper (151
*1
to 210 g/m²)
Legal (LGL),
20
-
-
Coated
Labels
Government Legal
(GLG), F4
Coated (Back)
Coated paper 1 (100 to
128 g/m²)
Coated paper 2 (129 to
158 g/m²)
*1
*2
For AL-C300DN, when using the duplex unit, paper size should be from 182 x 254 mm to 216 x 356 mm.
Userecycledpaperonlyundernormaltemperatureandhumidityconditions. Poorqualitypapermayreduceprintquality, orcause
paper jams and other problems.
*3
Available size depends on paper sources.
- When using the MP tray, from 92 x 148 mm to 216 x 356.
- When using paper cassette 1, from 92 x 148 mm to 216 x 297.
Note:
The output tray capacity for plain paper is up to 200 sheets.
37
AL-C300 Series User's Guide
Loading Paper
Important:
cYou cannot use the following paper in this printer. It may cause printer damage, paper jams, and poor print quality:
❏
❏
❏
Media meant for other black-and-white laser printers, color laser printers, color copiers, black-and-white copiers, or
ink jet printers
Previously printed paper by any other black-and-white laser printers, color laser printers, color copiers,
black-and-white copiers, ink jet printers, or thermal transfer printers
Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, or paper that uses
high-temperature-sensitive ink (around 210˚C)
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
Labels that peel easily or labels that do not cover the backing sheet completely
Special surface-coated paper or special surface-colored paper
Paper that has binder holes or is perforated
Paper that has glue, staples, paper clips, or tape on it
Paper that attracts static electricity
Moist or damp paper
Paper of uneven thickness
Overly thick or thin paper
Paper that is too smooth or too rough
Paper that is different on the front and back
Paper that is folded, curled, wavy, or torn
Paper of irregular shape, or paper that does not have right angle corners
38
AL-C300 Series User's Guide
Loading Paper
Load a stack of the desired paper on the center of
the paper cassette with the printable surface
facing up.
Loading Paper
D
Note:
This printer does not automatically detect paper sizes in the
paper sources. Make sure to specify a paper size using the
Tray Menuon the control panel. The factory default paper
size for all of the paper sources is A4.
Paper cassette
Note:
Perform the same procedure to load paper into the optional
paper cassette.
Note:
Makesurethat youdo not loadpaper beyond the limit mark.
Slide open the paper cassette.
Pinch the knobs and slide the paper guide to get a
snug fit.
A
E
Press down on the media pressure plate to lock it
into place.
B
Note:
Make sure to adjust the paper guides according to the size of
paper you loaded to prevent paper feed failures, paper jams
or any other error.
Important:
cDo not touch the pickup roller.
Close the paper cassette into the printer.
F
Pinch the knobs and slide the paper guides to
accommodate the paper you are loading.
C
39
AL-C300 Series User's Guide
Loading Paper
Extend the paper support according to the size of
the paper to prevent the paper from slipping off
the printer.
Press down on the center of the paper lifting plate
until the left and right locking tabs (white) lock
into place.
G
H
C
Set the Cassette1 Sizeand Cassette1 Type
settings to match the loaded paper size and paper
type on the control panel. For details, see “Tray
Load a stack of the desired paper with the
printable surface facing down.
D
MP tray
Note:
Open the MP tray.
A
Note:
Make sure that you do not load paper beyond the maximum
limit guide. See “Available Paper and Capacities” on
Slide the paper guides to get a snug fit.
E
Slide the paper guides to accommodate the paper
you are loading.
B
Note:
Make sure to adjust the paper guides according to the size of
paper you loaded to prevent paper feed failures, paper jams
or any other error.
40
AL-C300 Series User's Guide
Loading Paper
Extend the paper support according to the size of
the paper to prevent the paper from slipping off
the printer.
F
G
a. C10
b. IB5
c. MON, DL, C6
Set the MP Typesetting on the control panel to
match the type of paper loaded. For details, see
Printer driver settings
MP tray
Printer driver settings
Selecting and Using Print
Media
Paper Size
MON, C10, DL, C6, IB5
MP Tray
Paper Source
Paper Type
You can use special media, such as envelopes, thick
paper, labels, and coated paper.
Envelope
Note:
When loading special media, you should make paper
settings. You can also make these settings on the Tray
❏
Depending on the quality of envelopes, the printing
environment, or the printing procedure, envelopes
might be wrinkled. Make a trial print run before you
print on a lot of envelopes.
❏
❏
Duplex printing is not available for envelopes.
Note:
Since the quality of any particular brand or type of media
may be changed by the manufacturer at any time, Epson
cannot guarantee the quality of any type of media. Always
test samples of media stock before purchasing large
quantities or printing large jobs.
If you do not load envelopes in the MP tray right after
they have been removed from the packaging, they may
bulge. To avoid jams, flatten them as shown below
before loading them in the MP tray.
Envelopes
Available envelopes
❏
Envelopes that have no glue or no tape
Important:
cDo not use window envelopes. The plastic on most
window envelopes will melt.
❏
If envelopes do not feed well, reducing the number of
envelopes that are loaded may solve the problem.
Available paper source
Other paper
❏
MP tray
You can use thick paper, labels, and coated paper.
41
AL-C300 Series User's Guide
Loading Paper
Note:
Available paper source
❏
Depending on the quality of labels, the printing
environment, or the printing procedure, labels might be
wrinkled. Make a trial print run before you print on a
lot of labels.
❏
MP tray
❏
Standard paper cassette
❏
❏
Duplex printing is not available for labels.
Press a sheet of paper on top of each sheet of labels. If the
paper sticks, do not use those labels in your printer.
Printer driver settings
MP tray
Printer driver settings
Custom paper size
Paper Size
A4, A5, A6, B5, LT, HLT, LGL,
GLT, GLG, EXE, F4
Available paper source
Paper Source
MP Tray
❏
MP tray
Paper
Type
Thick paper
Thick, Thick (Back), Extra
Thick, Extra Thick (Back)
❏
Standard paper cassette
Labels
Labels
Printer driver settings
*
Coated, Coated (Back)
Coated paper
MP tray
* When you print on coated paper 1 (129 to 158 g/m²), set 010
Coatedto 1, or when you print on coated paper 0 (100 to 128
g/m²), set 010 Coatedto 0in the Printer Adjust Menu.
Printer driver settings
*
Paper Size
User Defined Size
Standard paper cassette
Paper Source
Paper Type
MP Tray
Printer driver settings
Plain, Semi-Thick, Preprinted,
Letterhead, Recycled, Color, Labels,
Thick, Extra Thick, Coated, Special
Paper Size
A4, A5, A6, B5, LT, HLT, GLT,
EXE
*
92 × 148 mm at minimum and 216 × 356 mm at maximum.
Paper Source
Cassette 1
Standard paper cassette
Paper
Type
Thick paper
Thick, Thick (Back), Extra
Thick, Extra Thick (Back)
Printer driver settings
Labels
Labels
*
Paper Size
User Defined Size
*
Coated, Coated (Back)
Coated paper
Paper Source
Paper Type
Cassette 1
* When you print on coated paper 1 (129 to 158 g/m²), set 010
Coatedto 1, or when you print on coated paper 0 (100 to 128
g/m²), set 010 Coatedto 0in the Printer Adjust Menu.
Plain, Semi-Thick, Preprinted,
Letterhead, Recycled, Color, Labels,
Thick, Extra Thick, Special
*
92 × 148 mm at minimum and 216 × 297 mm at maximum
Available labels
Note:
❏
❏
Labels designed for laser printers or plain-paper
copiers
Depending on the quality of the non-standard size
paper, the printing environment, or the printing
procedure, the paper might skew. Make a trial print run
before you print on a lot of non-standard size paper.
❏
Labels that completely coverthe backing sheet, with
no gaps between the individual labels
❏
Duplex printing is not available for paper that is less
than 181 x 253 mm.
42
AL-C300 Series User's Guide
Loading Paper
❏
For Windows, access the printer driver, then select User
Defined Size from the Document Size list on the Main
tab. In the User defined Paper Size dialog box, adjust
the Paper Width, Paper Length, and Unit settings to
match your custom paper. Then click OK and your
custom paper size will be saved.
❏
❏
When sharing the printer on a network, you cannot
create User Defined Size at the client.
If you cannot use the printer driver as explained above,
make this setting at the printer by accessing the control
panel’s Printing Menuin the Printer Settings
and selecting CTM(custom) as the Page Sizesetting.
43
AL-C300 Series User's Guide
Printing Tasks
Printing Tasks
Basics of Printing
This section describes the basics of printing using the Windows printer driver (ESC/Page language) as an example.
Printing can also be done by similar procedures using other supported operating systems or emulation languages.
Load a stack of paper.
A
Make the appropriate settings on the control panel.
B
The items to be set are different depending on the paper you use.
Click Print from the File menu on the application you are using.
C
Select your printer.
D
Click Properties or Printing Preferences. The printer driver's Main screen appears.
E
Make the settings in the table below:
F
Item
Explanation
1
2
3
Paper Source
Document Size
Orientation
Selects the paper source in which the paper to be printed is loaded.
Selects the size of paper you set in applications.
Selects the orientation you set in applications.
44
AL-C300 Series User's Guide
Printing Tasks
Item
Explanation
4
5
6
Paper Type
Color
Selects the type of print media loaded in the paper source.
Selects Color or Grayscale according to your purpose.
Displays an image of the printout.
(printout image)
Note:
❏
❏
❏
To show the help for each item, right-click the item and click Help on the printer driver.
In the Main screen, you can also make settings for 2-sided printing (AL-C300DN only) and collating.
In theMore Options screen, you canmake settings forreducing/enlargingthedocument orwatermark feature. See “Setting
Click OK to close the printer driver screen.
G
H
Click Print to start printing.
Setting the Main Screen
This screen enables basic settings for printing such as paper source or paper size, and also enables the settings for the
basic functions such as multi-page printing or 2-sided printing (AL-C300DN only).
Note:
The printer driver's online help provides explanations on printer driver settings.
Item
Explanation
1
Printing Presets
The settings, such as Document - 2-Up, or Document - 2-Sided (AL-C300DN
only), are preset.
You can register the print settings you desire to the list.
45
AL-C300 Series User's Guide
Printing Tasks
Item
Explanation
2
2-Sided Printing
Prints on the front and back of the sheet. Combined with the Reduce/Enlarge
function, a 2 page A3 document can be printed on one A4 size sheet.
Click Settings to make Binding Edge, Binding Margin and folded booklet
3
4
Multi-Page
Enables 2 pages or 4 pages per sheet printing on the same paper size as the
original document. For AL-C300DN, 2-Sided Printing can be combined with
this function.
Job Arranger Lite
Allows you to print several documents created by different applications at
Setting the More Options Screen
This screen enables settings, such as for secure printing, reduced, enlarged, or printing with an overlay.
Item
Explanation
1
Reduce/Enlarge Document
This function allows you to reduce or enlarge the image to be printed. For
AL-C300DN, 2-Sided Printing can be combined with this function.
46
AL-C300 Series User's Guide
Printing Tasks
Item
Explanation
2
Watermark Features
Anti-Copy Pattern
This function allows you to print a document as a copy-protected document.
When you try to copy a copy-protected document, “Copy” is printed several
times on the document. This function is useful to prevent unauthorized
copying. Any text string can be registered.
Note:
❏
Epson does not guarantee protection from information leakage or
any other damages caused by using this function. Hidden letters may
appear in some cases.
❏
Screen-tone may be too dark, hidden letters may not be printed on the
entire image, or hidden letters may not appear when photocopied.
This depends on the models, settings, and combinations of
photocopiers, fax machine, input devices such as digital cameras and
scanners, output devices such as printers; printer driver settings of
this product; condition of consumables, such as toner and output
paper type.
Watermark
This function allows you to print a text-based or image-based watermark on
your document.
Note:
You can register up to 10 original watermarks.
Header/Footer
This function allows you to print user name, computer name, date, time, or
collate number, at the top or bottom of each page in a document.
3
4
Confidential Job
Form Overlay
Thisfunctionallowsyoutoapplyapasswordtotheprintjob. Youcanprintthe
job by entering the password on the printer’s control panel. See the “Using
This function allows you to print a standard form or letterhead onto original
Note:
This function is for Windows only.
47
AL-C300 Series User's Guide
Printing Tasks
Set paper that is suitable for 2-sided printing (duplex
printing). See “Available Paper and Capacities” on
Setting Advanced
Features
Printing to fold a batch of pages in
half
The printer driver has useful functions such as 2-sided
printing (for AL-C300DN only) or multi-page printing
to save paper and toner, or adding an anti-copy pattern
to prevent unauthorized copying.
This function prints a booklet ready for center binding.
Fold the entire document in half, and then bind it at the
center of the printout. This setting is suitable for
documents that have only a few pages.
The explanations in this section use the standard ESC/
Page printer driver on Windows as an example.
For example, eight pages of an A4 size document are
printed on two sheets. Folding the pages in half by
overlapping all the sheets makes an A5 size booklet of
eight pages.
Note:
❏
There are features that are not supported by the printer
driver on other emulation language or operating
systems.
❏
These features may not be applied with other settings
(such as paper type).
Select Auto (Long-edge binding) or Auto
A
(Short-edge binding) in the 2-sided Printing list
box and click Settings.
Printing multiple print jobs at
one time
This function allows you to print several documents
created by different applications at one time by
arranging settings, such as the printing order,
duplexing, and the print layout.
Select the Booklet check box and select Center
B
Binding.
Click OK to close setting dialog box.
C
Click the Main tab.
A
Print the document, fold all sheets in half, and
then bind them.
D
Select the Job Arranger Lite check box.
B
Click OK.
C
The Print Job Arranger screen appears when a print job
is executed. Make appropriate settings. For details, see
the Print Job Arranger help.
Printing to fold each page in half
This function prints a booklet ready for side binding,
fold each sheet individually in half, and then bind at the
side of the printout. This setting is suitable for
documents that have many pages.
Printing a booklet (AL-C300DN
only)
This function allows you to arrange pages to be a
booklet. Two pages are printed on both sides of the
paper that is the same size as the print data.
For example, 40 pages of an A4 size document are
printed, then each sheet is folded in half and stacking
them all makes an A5 size booklet of 40 pages.
Combined with Reduce/Enlarge Document printing,
the output paper size can be changed.
49
AL-C300 Series User's Guide
Printing Tasks
Select Auto (Long-edge binding) or Auto
Option
Description
A
(Short-edge binding) in the 2-sided Printing list
Stored Job
Lets you store the print job on the
printer’s memory without printing it
now.
box and click Settings.
Note:
This option is not available when you
have installed the RAM disk.
Select the Booklet check box and select Side
B
C
D
Confidential
Job
Lets you apply a password to the print
job. You can print the job by entering
the password on the printer’s control
panel. See “Using Confidential Job” on
Binding.
Click OK to close setting dialog box.
Print the document, fold in half 5 sheets by 5
sheets, overlap all sheets, and then bind them.
Using Re-Print Job/Verify Job/Stored
Job (Quick Print Job feature)
Using the Reserve Job function
Sending the print job
This function allows you to store print jobs on the
printer’s memory and to print them later directly from
the printer’s control panel. You can prevent the printed
document from being looked at by other people by
applying a password to the print job.
Click the Maintenance tab, then click Reserve
A
Jobs Settings. The Reserve Jobs Settings dialog
box appears.
Select the Reserve Jobs check box, then select
Re-Print Job, Verify Job, or Stored Job.
B
This function uses one of the following types of printer
memory.
Enter a user name and job name in the
corresponding text boxes.
C
Printer’s
Storage
Description
Click OK.
D
CompactFlash
The optional CompactFlash memory
must be installed on your printer in
order to use the Reserve Job function.
Make sure that the CompactFlash
memory is correctly recognized by the
printer driver before you start using the
Reserve Job function. The
Printing using the Quick Print Job Menu
Make sure the LCD panel displays Ready, then
press the r Right button to access the control
panel menus.
A
CompactFlash memory must be at least
4 GB.
Press the d Down button repeatedly until Quick
Print JobMenuappears on the LCD panel, then
press the r Right button.
B
RAM Disk
To enable the RAM disk, you have to set
the RAM Disksetting on the control
panel to Normalor Maximum.
Use the d Down or u Up button to scroll to the
C
appropriate user name, then press the r Right
The table below gives an overview of the options.
button.
Option
Description
Use the d Down or u Up button to scroll to the
D
appropriate job name, then press the r Right
Re-Print Job
Letsyouprintthejobnowandstoreiton
the printer’s memory. You can print the
same job several times.
button.
Verify Job
Letsyouprintonecopynowtoverifythe
content. You can print multiple copies
later.
50
AL-C300 Series User's Guide
Printing Tasks
Note:
Press the r Right button, then use the d Down
If no print jobs have been saved with the password you
entered, Wrong Passwordappears briefly on the LCD
panel then the printer exits the control panel menus.
Confirm the password and try again.
E
and u Up buttons to select the number of copies.
To delete the print job without printing any
copies, press the d Down button to display
Deleteon the LCD panel.
Use the d Down or u Up button to scroll to the
E
appropriate job name, then press the r Right
Press the r Right button to start printing or to
delete the data.
button.
F
Use the d Down or u Up button to display
Print.
F
Using Confidential Job
To delete the print job, press the d Down or
u Up button to display Deleteon the LCD
panel.
Sending the print job
Click the More Options tab, then click
A
Confidential Job. The Confidential Job Settings
dialog box appears.
Press the r Right button to start printing or to
delete the data.
G
Enter a four-digit number for Password.
B
Printing with an overlay
Enter a user name and job name if necessary.
C
This function allows you to print documents onto form
templates, which you register on your printer in
advance.
Note:
The OK button becomes available after the password has
been entered.
Note:
Click OK.
❏
This function is for Windows only.
D
❏
The application featured in these instructions is
Microsoft WordPad. The actual procedure may differ
slightly when printing from other applications.
Printing using the Confidential Job Menu
Make sure the LCD panel displays Ready, then
press the r Right button to access the control
panel menus.
A
Creating an overlay
Note:
Press the d Down button repeatedly until
ConfidentialJobMenuappears on the LCD
You first need to install EPSON FormOverlayUTL utility to
page 56 for details.
B
panel, then press the r Right button.
Follow the steps below to create the form data.
Use the d Down or u Up button to scroll to the
C
appropriate user name, then press the r Right
Open the data to be an overlay data using an
application.
button.
A
Enter your four-digit password.
Select Print from the File menu, select EPSON
FormOverlayUTL, then click Preferences.
D
B
To enter the password, press the d Down or
u Up button to select the character and press the
r Right button to determine the character. After
all characters are determined, press the r Right
button.
51
AL-C300 Series User's Guide
Printing Tasks
In the Basic Settings tab — Form Overlay —
Create Overlay Data, click More Settings. The
Create Form dialog box appears.
In the More Options tab, check the Form
Overlay check box, and click Settings. The Form
Selection dialog box appears.
C
C
D
Select one form data in the Form data box, select
Overlay or Underlay in the Layering list, then
click OK.
Click OK.
E
F
Click Print to print the document with the form
data.
Printing directly from a
USB memory
You can print by connecting a USB memory directly to
the printer, as follows:
Type the form name in the Form Data box and its
description in the Description box.
D
Note:
❏
Index Printing
Prints the list (index) of PS/PDF/JPEG/TIFF
format files stored on the USB memory.
The following 9 characters cannot be used for form names:
\ / : * ? " < > |.
Select Foreground Document or Background
E
Document to specify whether the overlay will be
printed as foreground or background of the
document, then click OK.
Make the appropriate settings for other settings
such as paper size, print quality or orientation.
F
Click OK.
G
❏
❏
Image Printing
Prints images in JPEG/TIFF format files stored on
the USB memory.
Click Print to create the form data.
H
Note:
Document Printing
To change the settings of the overlay form data you created,
after doing steps 1 and 2 and the settings in the Basic Settings
tab — Form Overlay — Create Overlay Data, click the Edit
Form.
Prints the documents in PS/PDF/encrypted PDF,
high-compressed PDF format files stored on the
USB memory.
Follow the steps below to print the files stored on the
USB memory.
Printing an overlaid document
Open the document on which you want to
overlay the form data.
Confirm USB Hostsetting in Common
Settingsis set to On.
A
A
Select Print from the File menu, select your
printer name, then click Preferences.
Note:
B
The factory default is On.
52
AL-C300 Series User's Guide
Printing Tasks
Insert a USB memory into the USB host interface
of the printer.
Using EPSON Status
Monitor
B
Accessing EPSON Status Monitor
EPSON Status Monitor is a utility program on your
computer that monitors your printer and gives you
information about its current status such as printer
errors, the remaining service lives of the replacement
parts, or progress of printing.
Note:
❏
If the printer is in the sleep mode, the USB memory may
not be detected automatically. In that case, press any
button on the control panel.
To install the utility, see “Installing Software” on
❏
❏
If a large number of files are on the USB memory,
accessing the USB memory may take a long time.
With this utility installed, Simple Status appears on the
computer screen when an error occurs. Clicking the
Details button displays the Detailed Status.
If accessing the USB memory takes too long, try
formatting it to improve the access speed.
Simple Status:
Press the r Right button to access the control
panel menus, press the d Down button to select
USB Memory, then press the r Right button.
XXXXXX
C
D
Depending on the file format you want to print,
select the appropriate menu from Index Print
Menu, Image Print Menu, orDocument Print
Menu.
Detailed Status:
XXXXXX
For Image Print Menu, select files, or for
Document Print Menu, select a file. For Index
Print Menu, go to the next step.
E
Make appropriate settings, such as Paper Size,
F
G
on the menu.
Select Print Startand press the OK button to
start printing.
Note for Document printing:
If a PDF file is locked with a password, the password screen
appears on the control panel. Enter the password to print the
file. To enter the password, press the d Down or u Up
button to select the character and press therRight button to
determine the character. After all characters are
determined, press the OK button.
53
AL-C300 Series User's Guide
Printing Tasks
When you want to know the current status of the
Accessing from the printer driver:
printer, click the EPSON Status Monitor tray icon on
the taskbar, then select the printer name and menu you
want to access.
When you want to know the remaining service lives of
the replacement parts, click Replacement Parts
Information.
Tray Icon Settings
This setting decides the screen to be opened when you
double-click the EPSON Status Monitor tray icon on
the taskbar.
Right-click the tray icon on the taskbar and click
Tray Icon Settings.
A
Set the printer name and information to display
in the Tray Icon Settings.
B
Notice Settings
This setting decides what states of the printer the utility
sends you a notice.
Accessing from the taskbar:
Cancelling a Print Job
This section describes how to delete and cancel a print
job in the computer or in a printer.
From the printer
Follow the steps below to cancel a job.
Press the W Pause/Release button.
A
54
AL-C300 Series User's Guide
Printing Tasks
Press the d Down or u Up button to select the
job that you want to cancel, then press the OK
button.
B
Press the d Down or u Up button to select
Cancel Job, then press the OK button. Printing
is canceled.
C
Note:
Select Cancel All Jobsin step 3 to cancel all print jobs in
the printer’s memory.
From the computer
For Windows
Note:
Cancel a job from the printer's control panel if the
transmission has been completed.
Click the Maintenance tab on the printer driver,
then click Print Queue.
A
Right-click the job you want to cancel, and select
Cancel.
B
55
AL-C300 Series User's Guide
Uninstalling and Installing Software
Installing Software
Uninstalling and
Installing Software
If you want to install or reinstall software you did not
install in the setup, you can choose the software and
install it.
Note:
Uninstalling Software
❏
Uninstalling the printer software may require
administrator privileges.
You must uninstall the software before you can upgrade
it or reinstall it.
❏
Restart the computer before you reinstall the software
you uninstalled.
Close all applications.
Note:
A
B
❏
Uninstalling the printer software may require
administrator privileges.
To install the printer driver via a USB interface,
disconnect the USB cable fromthe printer and do
not connect it until instructed to do so.
❏
Restart the computer before you reinstall the software
you uninstalled.
To uninstall the printer software, close all applications
first, and then uninstall the printer software from the
following menu on the Control Panel.
Go to the following Epson web site to download
and install the printer software.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
C
❏
❏
❏
Uninstall a Program (for Windows 8.1, Windows
8, Windows Server 2012/R2)
Note:
❏
Program and Features (for Windows 7, Windows
Vista, Windows Server 2008/R2)
For windows users, if the computer has a CD/DVD
drive, you can install the printer driver from the
Software Disc that came with your printer.
Change or Remove Programs (for Windows XP or
Windows Server 2003)
❏
The following Epson websites are available for
Windows users who want to install the ESC/Page
printer driver and EPSON Status Monitor, or for Mac
OS X users to install the Postscript printer driver.
Select the printer software that you want to uninstall,
and then click the item below.
❏
Uninstall/Change (for Windows 7, Windows
Vista, Windows Server 2008/R2)
Installing the PostScript printer
driver with Windows
❏
Change/Remove (for Windows XP or Windows
Server 2003)
To print in the PostScript mode, you will have to install
theprinterdriver. Seetheappropriatesectionsbelowfor
installation instructions according to the interface that
you are using to print.
Note:
If you uninstall the printer driver, EPSON Status Monitor is
also uninstalled.
Note for Mac OS X users:
❏
To uninstall all drivers for Epson page printer at once,
use the uninstaller. Download the uninstaller from the
Epson website.
Installing the PostScript printer
driver for the USB interface
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
Note:
❏
Installing the printer software for Windows may
require administrator privileges. If you have problems,
ask your administrator for more information.
❏
Touse the uninstaller, double-click the uninstaller icon,
from the list displayed select the check box for the
printer software you want to uninstall, then click
Uninstall.
❏
Turn off all virus protection programs before installing
the printer software.
56
AL-C300 Series User's Guide
Uninstalling and Installing Software
Make sure that the printer is turned off. Insert the
printer Software Disc into your CD/DVD drive.
Click Have Disk and specify the following path
for the Software Disc. If your CD/DVD drive is
D:, the path will be D:\Driver\PostScript
\eppsnt.inf. Then click OK.
A
Note:
F
If your computer does not have a CD/DVD drive, download
the driver from the Epson website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
Note:
Change the drive letter as needed for your system.
Select the printer, then click Next.
ConnectyourcomputertotheprinterwithaUSB
G
B
cable, then turn on the printer.
Follow the on-screen instructions for the rest of
the installation.
H
Note for Windows Vista users:
Without the Windows driver or the Adobe PS driver, the
display shows “Found New Hardware.” In this case, click
Ask me again later.
When installation is done, click Finish.
I
Select Devices and Printers, and click the Add a
Installing the PostScript printer
driver for the network interface
C
printer button.
For Windows 8.1 or Windows 8, right-click the
bottom left corner of the screen in the desktop
style, select Control Panel, click View devices
and printers, then click Add a printer button.
Note:
❏
Set the network settings before installing the printer
driver. Refer to the Network Guide for your printer for
details.
For Windows Vista, Windows XP, or Windows
Server 2008/R2, click Start, point to Printer and
Faxes, and click Add a printer in the Printer
Tasks menu.
❏
Turn off all virus protection programs before installing
the printer software.
Make sure that the printer is turned on. Insert the
printer Software Disc into your CD/DVD drive.
A
Note:
For Windows Server 2003, click Start, point to
Settings, and click Printers. Then double-click
the Add Printer icon.
If your computer does not have a CD/DVD drive, download
the driver from the Epson website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
The Add Printer Wizard appears.
Select Add a local printer.
Select Devices and Printers, and click the Add a
D
B
printer button.
For Windows XP or Windows Server 2003, click
Next to proceed the next screen, select Local
printer, then click Next.
For Windows 8.1 or Windows 8, right-click the
bottom left corner of the screen in the desktop
style, select Control Panel, click View devices
and printers, then click Add a printer button.
Note:
Do not select the Automatically detect and install my Plug
and Play printer check box.
For Windows Vista, Windows XP, or Windows
Server 2008/R2, click Start, point to Printer and
Faxes, and click Add a printer in the Printer
Tasks menu.
Select USB as the port the printer is connected to,
then click Next.
E
For Windows Server 2003, click Start, point to
Settings, and click Printers. Then double-click
the Add Printer icon.
The Add Printer Wizard appears.
57
AL-C300 Series User's Guide
Uninstalling and Installing Software
Select Add a local printer.
Selecting the printer
C
After installing the PostScript 3 printer driver, you need
to select the printer.
For Windows XP or Windows Server 2003, click
Next to proceed the next screen, select Local
printer, then click Next.
In a network environment
Note:
Note:
Do not select the Automatically detect and install my Plug
and Play printer check box.
❏
You need to make the settings for your installed options
manually when the printer is connected using USB, IP
printing, or Bonjour.
Select the Create a new port check box and select
❏
Make sure to specify ASCII as the data format in the
application.
D
Standard TCP/IP Port from the drop-down list.
Click Next.
Open the System Preferences, and then
double-click the Print & Fax ("Print & Scan" for
Mac OS X 10.7 or later) icon.
A
(For Windows XP or Windows Server 2003 users
E
only) Click Next.
The Print & Fax ("Print & Scan" for Mac OS X
10.7 or later) window appears.
Specify the IP address and port name, then click
Next.
F
Click
in the Printers window.
B
Click Finish.
G
Select the printer name that you are using from
the printer name box.
C
Note:
Click Have Disk in the Add Printer Wizard and
H
specify the following path for the Software Disc.
If your CD/DVD drive is D:, the path will be D:
If your printer is not listed, check that it is correctly
connected to the computer and that the printer is on.
\Driver\PostScript\eppsnt.inf. Then click OK.
Note:
Change the drive letter as needed for your system.
Click Add.
D
Select the printer and click Next.
Confirm that your printer’s name is added to the
I
E
Printers list. Then quit Print & Fax ("Print &
Scan" for Mac OS X 10.7 or later).
Follow the on-screen instructions for the rest of
the installation.
J
Installing the PCL printer driver
(For Windows only)
When installation is done, click Finish.
K
Epson Universal Printer Driver is the universal PCL6
compatible print driver that has the following features:
Installing the PostScript printer
driver with Mac OS X
❏
❏
❏
It supports the basic print functions needed for
business situations.
Installing the PostScript printer
driver
It supports multiple Epson business printers
besides this printer.
Go to the following Epson support website to download
and install the driver.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
It supports most languages among the print drivers
for this printer.
Note:
It also supports printing in ESC/Page mode.
58
AL-C300 Series User's Guide
Uninstalling and Installing Software
Go to the following Epson Web site to download
the latest executable file of the driver.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
A
Double-click the downloaded file that is
B
C
executableandfollowtheon-screeninstructions.
After the installation is done, access your
printer's Properties and Printing Preferences to
customize the printer driver settings.
59
AL-C300 Series User's Guide
Troubleshooting
The printer is canceling the specified print job and the
current print job. This message appears when Cancel
Jobis selected after you specify the file to be canceled on
the control panel.
Troubleshooting
Can’t Print
Checking Printer Status
The print data is deleted because it is incorrect.
Statusanderrormessagesonthe
control panel
Make sure the appropriate paper size and printer driver
are used. If you are printing from USB memory, make
sure the file is normal and not corrupted.
This section describes the messages and the meaning of
the messages that appear on the LCD panel.
Can’t Print Duplex (AL-C300DN only)
The printer has encountered problems during duplex
printing. Make sure you are using an appropriate type
and size of paper for the duplex printing. The problem
could also be a result of incorrect settings for the paper
source you are using. Pressing the OK button will print
the rest of the print job on only one side of the paper. To
cancel the print job, see “Cancelling a Print Job” on
When the mark is displayed atthe right ofthe warning
message, multiple warnings have occurred. Pressing the
u Up or d Down buttons displays the warnings.
Note:
❏
If l Press for helpis displayed on the LCD panel,
press the l Left button to show the help. Then press the
d Down button for next step, the u Up button for
previous step, or l Left button to close the help.
Can't Print Files
❏
To clear a warning message, select Reset Menuin
Common Settingsfrom the control panel, then select
menus” on page 15 for instructions.
There is no printable data in the USB memory.
Can’t Use Bookmark
Adjusting Printer
The registered menu cannot be used because the menu
is disabled by changing any settings after registered the
menu in bookmark.
Wait a few minutes. Do not open or close the covers, or
turn off the printer until this message disappears.
CF CHECK
Bookmark Failed
The printer is checking the CompactFlash memory.
Check Duplex Paper Size (AL-C300DN only)
The selected menu cannot be registered as a bookmark.
Some menus cannot be registered as bookmarks.
Bookmark Registered
Thesizeof paper loadedin the printer is not availablefor
the printer. Check to see if the correct size of paper is
loaded in the specified paper source.
The selected menu is registered as a bookmark.
Canceling All Job
To clear this warning message, select Clear Warning
from the control panel’s Reset Menu.
The printer is canceling all print jobs in the printer
memory, including jobs the printer is currently
receiving or printing. This message appears when
Cancel All Jobsis selected on the control panel.
Check Media Type
The paper loaded in the printer does not match the
paper type setting in the printer driver. Paper that
matches only the paper size setting will be used for
printing.
Canceling Job
60
AL-C300 Series User's Guide
Troubleshooting
To clear this warning message, select Clear Warning
from the control panel’s Reset Menu.
Duplex Memory Overflow (AL-C300DN only)
There is not enough memory for duplex printing. The
printer prints only on the front and ejects the paper. To
clear this error, follow the instructions below.
Check Paper Size
The paper size setting is different from the size of paper
loaded in the printer. Check to see if the correct size of
paper is loaded in the specified paper source.
IfOffisselectedastheAuto Contsettingonthecontrol
panel’s Setup Menu, press the OK button to print on
the back of the next sheet, or cancel the print job. To
cancel the print job, see “Cancelling a Print Job” on
To clear this warning message, select Clear Warning
from the control panel’s Reset Menu.
Clear Paper Jam wwww
If Onis selected as the Auto Contsetting on the control
panel’s Setup Menu, printing continues automatically
after a certain period of time.
The location where the paper jam occurred is displayed
at WWWWW. WWWWWindicates the location of the error.
Feed Roller C1 Needed Soon, Feed Roller C2 Needed
Soon
If a paper jam occurs at two or more locations
simultaneously, the corresponding multiple locations
are displayed.
This warning message indicates that the feed roller C1
or C2 is near the end of its service life. You can continue
to print until the Replace Feed Roller C1or
Replace Feed Roller C2message appears.
For details about clearing paper jams, see “Clearing
Close Cover wwww
Form Data Canceled
The specified cover (wwww) does not close securely.
Unable to store form overlay data on the optional
CompactFlash memory. Either the CompactFlash
memory is not installed correctly, or the maximum
number of form overlay files has been reached. Confirm
that the optional CompactFlash memory is installed
correctly, or delete any form overlay files you no longer
need, and then try storing the new overlay again.
Open the cover once, and then close.
Collate Disabled
Printing by specifying the number of copies is no longer
possible due to a lack of memory (RAM). If this warning
message appears, print only one copy at a time.
To clear this error, select Clear Warningfrom the
control panel’s Reset Menu.
To clear this warning message, select Clear Warning
from the control panel’s Reset Menu.
Form Feed
CompactFlash Error
The printer is ejecting paper due to a user request. This
message appears when pressing the Pause/Release
button once, then holding down the OK button for
more than 2 seconds because the printer has not
received a form feed command.
The installed CompactFlash memory is not supported
by the printer or you selected Nowhen the Format
Requiredwas displayed on the control panel. Turn off
the printer and remove the CompactFlash memory. If
Format Requiredis displayed on the control panel,
select Yes.
Format Required
CompactFlash Full
The installed CompactFlash memory needs to be
formatted to use it with the printer. Select Yesto format
the memory, or select Noto cancel formatting. If you
select No, CompactFlash Erroris displayed and you
cannot use the memory for the printer. In that case, turn
off the printer and remove the CompactFlash memory.
The optional CompactFlash memory is full and you
cannot save any data. Delete the unnecessary data from
the CompactFlash memory. To clear this warning
message, select Clear Warningfrom the control
panel’s Reset Menu.
Formatting CF
61
AL-C300 Series User's Guide
Troubleshooting
The CompactFlash memory is being formatted.
Invalid N/W Module
There is no network program, or the network program
cannot be used with your printer. Contact a qualified
service representative.
Fuser Needed Soon
This warning message indicates that the fuser unit is
near the end of its service life. You can continue to print
until the Replace Fusermessage appears.
Invalid PS3
There are errors in the ROM module. Turn off the
printer and contact your dealer.
Image Optimum
There is insufficient memory to print the page at the
specified print quality. The printer automatically lowers
the print quality so that it can continue printing. If the
quality of the printout is not acceptable, try simplifying
the page by limiting the number of graphics or reducing
the number and size of fonts.
Memory Overflow
The printer has insufficient memory to execute the
currenttask. Pressthe OKbuttononthecontrolpanelto
resume printing, or cancel the print job. To cancel the
To clear this warning message, select Clear Warning
from the control panel’s Reset Menu.
Need Memory
Install Fuser
The printer has insufficient memory to complete the
current print job.
The fuser unit is not installed in the printer. Install the
fuser unit. For details, see the instructions that come
with the fuser unit.
To clear this warning message, select Clear Warning
from the control panel’s Reset Menu.
Caution:
To prevent this problem from recurring, reduce the
resolution of the image to be printed.
!
If the printer has been in use, the fuser and the
surrounding areas may be very hot. If you must touch
one of these areas, turn off the printer and wait 40
minutes to allow the heat to subside before doing so.
Non-Genuine Toner uuuu
The installed toner cartridge is not a genuine Epson
toner cartridge. Installing a genuine toner cartridge is
recommended.
Install Photocon uuuu
The photoconductor unit is not installed in the printer.
The printout and remaining service lives of the toner
cartridges displayed on the control panel may be
different from those when using genuine Epson toner
cartridges. Epson shall not be liable for any damages or
problems arising from the use of consumable products
not manufactured or approved by Epson.
The letters C, M, Y, or K appear in place of uuuu and
indicate the colors Cyan, Magenta, Yellow, and Black
respectively. Install the photoconductor unit. For
details, see the instructions that come with the
photoconductor unit.
Install uuuu Toner Cartridge
Press the OK button on the control panel to resume
printing.
The toner cartridge is not installed in the printer.
Not Supported USB Device
Unsupported USB device is connected.
Paper Out tttt sssss
The letters C, M, Y, or K appear in place of uuuu and
indicate the colors Cyan, Magenta, Yellow, and Black
respectively. Install the toner cartridge. See the
instructions that come with the toner cartridge.
Invalid Data
There is no paper in the specified paper source (tttt).
Load paper of the size (sssss) into the paper source.
The spool file on the driver is deleted while printing or
the data is abnormal. Press the OK button to clear the
error.
Photocon uuuu Needed Soon
62
AL-C300 Series User's Guide
Troubleshooting
This warning message indicates that the
photoconductor unit is near the end of its service life.
Reboot to apply settings
You selected Nowhen Do you want to reboot to
apply the settings?was displayed. To clear this
warning message, select Clear Warningfrom the
control panel’s Reset Menu.
The letters C, M, Y, or K appear in place of uuuu and
indicate the colors Cyan, Magenta, Yellow, and Black
respectively. You can continue to print until the
Replace Photoconductormessage appears.
Replace 2nd Transfer Unit
Photocon Trouble uuuu
The 2nd transfer unit has reached the end of its service
life and needs to be replaced. Press the OK button to
clear this error.
There is a problem with the photoconductor unit.
The letters C, M, Y, or K appear in place of uuuu and
indicate the colors Cyan, Magenta, Yellow, and Black
respectively. Remove the photoconductor unit and
reinsert it. If that fails to clear the error, replace the
photoconductor unit with a new one. For details about
replacement, see the instructions that come with the
photoconductor unit.
Replace Feed Roller C1, Replace Feed Roller C2
The feed roller C1 or C2 has reached the end of its
service life and needs to be replaced. Press the OK
button to clear this error.
Replace Fuser
Please Wait
The fuserhas reached the end of its service life and needs
to be replaced. Press the OK button to clear this error.
For details about replacement, see the instructions that
come with the fuser unit.
Printing cannot start because the previous job is being
processed. Try again after a few seconds.
Print Overrun
Caution:
!
The required time to process the print data exceeded the
print engine speed because the current page is too
complex. Press the OK button to resume printing, or
cancel the print job. To cancel the print job, see
“Cancelling a Print Job” on page 54. If this message
appears again, select Onas the Page Protectsetting in
the control panel’s Setup Menu.
If the printer has been in use, the fuser and the
surrounding areas may be very hot. If you must touch
one of these areas, turn off the printer and wait 40
minutes to allow the heat to subside before doing so.
Replace Photocon uuuu
The photoconductor unit has reached the end of its
service life and needs to be replaced.
If you continue to receive this message when printing a
particular page, try simplifying the page by limiting the
number of graphics or reducing the number and size of
fonts.
The letters C, M, Y, or K appear in place of uuuu and
indicate the colors Cyan, Magenta, Yellow, and Black
respectively. If the error light blinks, press the OK
button to clear this error. For details about replacement,
see the instructions that come with the photoconductor
unit.
PS3 CompactFlash Full
The memory allocated for writing PostScript 3
commands on the optional CompactFlash memory is
full. To clear this warning message, select Clear
Warningfrom the control panel’s Reset Menu.
Replace Toner uuuu
The toner cartridge has reached the end of its service life
and needs to be replaced.
RAM CHECK
The letters C, M, Y, or K appear in place of uuuu and
indicate the colors Cyan, Magenta, Yellow, and Black
respectively. For details about replacement, see the
instructions that come with the toner cartridge.
The printer is checking the RAM.
Ready
The printer is ready to receive data and print.
Replace Toner uuuu Print in monochrome?
63
AL-C300 Series User's Guide
Troubleshooting
The toner cartridge has reached the end of its service life
and need to be replaced. The letters C, M, Y, or K appear
in place of uuuu and indicate the colors Cyan, Magenta,
Yellow, and Black respectively.
ROM CHECK
The printer is checking the ROM.
Searching Files
This message appears only when Convert to
Monochromeis set to On, and the black toner is still left.
You can print in black-and-white by pressing the OK
button.
The printer is searching files in the USB memory.
SELF TEST
The printer is currently performing a self test and
initialization.
Replace Transfer Unit
The transfer unit has reached the end of its service life
and needs to be replaced. Press the OK button to clear
this error.
Service Req Cffff/ Service Req Exxx
A controller error or a print engine error has been
detected. Turn off the printer. Wait at least 5 seconds,
then turn it back on. If the error message still appears,
write down the error number listed on the LCD panel
(Cffff/Exxx), turn off the printer, unplug the power
cord, then contact a qualified service representative.
Replace Waste Toner Box
The waste toner bottle has reached the end of its service
life and needs to be replaced. See “Replacing
page 80 for instructions.
Set Paper tttt pppp
Reserve Job Canceled
The paper loaded in the specified paper source (tttt)
does not match the required paper type (pppp). Replace
the loaded paper with the correct paper type and press
the OK button to resume printing, or cancel the print
job. To cancel the print job, see “Cancelling a Print Job”
The printer cannot store the data of your print job using
the Reserve Job function. The maximum number of
print jobs stored on the printer’s memory has been
reached, or the memory has no more memory available
to store a new job. To store a new print job, delete a
previously stored job. Also, if you have any Confidential
Job stored, printing those jobs will make more memory
available.
If you press the OK button without replacing the paper,
the printer will print on the loaded paper even though it
does not match the required paper type.
You may also increase the available memory space by
changing the RAM Disksetting to Normalor Maximum.
Set Paper tttt sssss
The paper loaded in the specified paper source (tttt)
doesnotmatchthe requiredpapersize(sssss). Replace
the loaded paper with the correct size paper and press
the OK button to resume printing, or cancel the print
job. To cancel the print job, see “Cancelling a Print Job”
To clear this warning message, select Clear Warning
from the control panel’s Reset Menu.
Reset All
All printer’s interface has been reset and the buffer has
been cleared. The printer reboots automatically.
If you press the OK button without replacing the paper,
the printer will print on the loaded paper even though it
does not match the required size.
Reset to Save
A control panel menu setting was changed while the
printer was printing. Press the OK button to clear this
message. The setting will become effective after printing
has finished.
Alternatively you can clear this message by performing
Reset Allon the control panel. However, the print
data will be deleted.
Set Paper tttt ssss1 or ssss2
This message appears in the following situations if A4/
LT Auto Switchingin Setup Menuis set to A4->LT,
LT->A4or A4<->LT:
64
AL-C300 Series User's Guide
Troubleshooting
This message indicates an internal error in the printer.
Reset the printer. If this error persists, consult your
dealer.
- when printing a job specified as A4 with the printer
driver, there is no paper source that is set as A4or as LT
(alternate size for A4) in the Tray Menu
- when printing a job specified as letter size with the
printer driver, there is no paper source that is set as LTor
as A4(alternate size for LT) in the Tray Menu
Writing ROM P
This message indicates that a ROM module in the slot is
being written. Please wait until this message disappears.
Toclearthiswarningmessage, makesurethatA4orLTis
set to the specified paper source (tttt) in the Tray
Menu, load A4 or Letter size paper (ssss1or ssss2) in
the specified paper source (tttt) and click the OK
button, or cancel the print job. To cancel the print job
Wrong Photocon uuuu
An inappropriate photoconductor unit is installed.
The letters C, M, Y, or K appear in place of uuuu and
indicate the colors Cyan, Magenta, Yellow, and Black
respectively. Install only the photoconductor unit listed
Sleep (while the Wakeup/Sleep button is lighting)
The printer is currently in the power-save mode. This
mode is canceled when the printer receives print data.
Wrong Toner Cartridge uuuu
Toner Cartridge Error uuuu
An inappropriate toner cartridge is installed.
There is a problem with the toner cartridge.
The letters C, M, Y, or K appear in place of uuuu and
indicate the colors Cyan, Magenta, Yellow, and Black
respectively. Install only the toner cartridge listed in
The letters C, M, Y, or K appear in place of uuuu and
indicate the colors Cyan, Magenta, Yellow, and Black
respectively. Remove the toner cartridge and reinsert it.
If that fails to clear the error, replace the toner cartridge
with a new one. For details about replacement, see the
instructions that come with the toner cartridge.
Toner Low uuuu
Printing a status sheet
This warning message indicates that the toner cartridge
is near the end of its service life.
To confirm the current status and settings of the printer
are suitable for your purpose, print the appropriate
status sheet. The following table describes the major
status sheets that can be printed from the control panel
of your printer.
The letters C, M, Y, or K appear in place of uuuu and
indicate the colors Cyan, Magenta, Yellow, and Black
respectively. Prepare a new toner cartridge.
Note:
Unable Clear Error
There are other printable sheets besides the sheets listed in
Information” on page 16 for more information.
The printer cannot clear an error message because the
error status still remains. Try solving the problem again.
Print
Prints the configuration of the
hardware and the settings of the
control panel menus.
Configuration
Waste Toner Box Near Full
*
Status Sheet
The waste toner bottle is near full of toner.
Warming Up
Print Supplies
Status Sheet
Prints the remaining service life of
replacement parts and the remaining
level of consumables in the printer.
*
Print Usage
History Sheet
Prints various statistics about the
numbers of printouts, such as Paper
Size or Paper Path.
The printer is warming up the fuser to be ready to print.
Write Error ROM P
*
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Network Status
Sheet
Prints the status of the network
interface configuration.
Clearing Jammed Paper
* The printer driver can also print status sheets. Access the
printer driver's Maintenance tab, and click the Print Status
Sheets icon.
If paper becomes jammed in the printer, the printer’s
LCD panel and EPSON Status Monitor provide alert
messages. Paper jams may occur in more than one
location simultaneously. When the LCD panel displays
a message, such as Clear Paper Jam B D, clear the
jams in the order they are displayed.
Follow the steps below to print and confirm the
Configuration Status Sheetfrom the control
panel, as an example.
Be sure to observe the following points when you clear
jammed paper.
Turn on the printer. The LCD panel shows
A
Ready.
❏
Do not remove jammed paper by force. Torn paper
can be difficult to remove and might cause other
paper jams. Pull the paper gently and steadily to
avoid tearing it, falling down, and injuring yourself.
Press the r Right button to access the control
panel menus.
B
❏
❏
Always try to remove jammed paper with both
hands to avoid tearing it.
If jammed paper is torn and remains in the printer,
or if paper is jammed in a place not mentioned in
this section, contact your dealer.
Use the d Down button to select System
Information, then press the r Right button.
C
Use the d Down button to select System
Report, then press the r Right button.
❏
Make sure that the paper type that is loaded is the
same as the Paper Type setting in the printer driver.
D
Use the d Down button to select Print
Caution:
!
E
Configuration Status Sheet, then press the
❏
Unless specifically instructed in this guide, be
careful not to touch the fuser, which is marked
with a caution label, or the surrounding areas. If
the printer has been in use, the fuser and the
surrounding areas may be very hot. If you must
touch one of these areas, wait 40 minutes to allow
the heat to subside before doing so.
r Right button.
Confirm that the information about the installed
options is correct. If the options are installed
correctly, they appear under Hardware
Configuration. If the options are not listed, try
reinstalling them.
F
Note:
❏
If the configuration status sheet does not list your
installed options correctly, make sure that they are
securely connected to the printer.
❏
❏
If you are unable to get the printer to print a correct
configuration status sheet, contact your dealer.
Print the configuration status sheet on A4 size paper.
* caution label
❏
Do not insert your hand deep into the fuser unit as
some components are sharp and may cause
injury.
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Important:
For models that have a duplex unit, if there is any
jammed paper, remove it gently. Be careful not to
tear the jammed paper.
cDo not touch the transfer rollers to avoid damaging
C
them.
Close cover B.
D
D (Cover D)
Close the MP tray, then pull the lever and open
cover B.
A
B (Cover B)
Close the MP tray, then pull the lever and open
cover B.
A
Open cover D.
B
If there is any jammed paper, remove it gently
B
with both hands. Be careful not to tear the
jammed paper.
Caution:
!
Be careful not to touch the fuser unit, they may be very
hot.
Important:
cDo not touch the transfer rollers to avoid damaging
them.
Caution:
!
Be careful not to touch the fuser unit, they may be very
hot.
Important:
cDo not touch the transfer rollers to avoid damaging
them.
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Unlock the release levers on both sides of the
fuser unit.
Lock the release levers on both sides of the fuser
unit.
C
D
G
Pinchthe greenlabelsontheejectcover, andthen
open it.
Close the cover D, then B.
H
C1 (Cassette 1), C2 (Cassette 2)
Remove any jammed paper gently. Be careful not
to tear the jammed paper.
E
F
These instructions use the standard paper cassette (C1)
as an example. Use the same procedure for optional
paper cassette (C2).
Slide open the paper cassette.
A
Close the eject cover.
Remove any jammed paper, then close the paper
cassette into the printer.
B
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Paper Does Not Feed Properly
Cause
What to do
The paper guides are not set correctly.
MakesurethatthepaperguidesinallthepapercassettesandtheMP
tray are set to the correct paper size positions.
The paper source setting may not be correct.
There may be no paper in the paper source.
Make sure that you have selected the correct paper source in your
application.
Load paper into the selected paper source.
The size of loaded paper differs from the control panel
or printer driver settings.
Make sure that the correct paper size and paper source are set in the
control panel or printer driver.
The printer may have loaded more than one sheet at a
time.
Remove the paper stack and fan it. Tap it on a flat surface to even the
edges, then reload the paper.
ToomanysheetsmaybeloadedintheMPtrayorpaper
cassettes.
Make sure that you have not tried to load too many sheets of paper.
For the maximum paper capacity for each paper source, see
Ifpaperdoes notfeedfrom the optionalpapercassette
unit, the unit may not be installed properly.
For instructions on installing the unit, see “Optional paper cassette
Ifpaperdoes notfeedfrom the optionalpapercassette
unit, it may be because the printer driver does not
recognize the optional paper cassette unit.
Access the Optional Settings tab in the printer driver and do one of
the following:
❏
❏
Select the Acquire from Printer check box and click Get to
automatically update the installed option information.
Select the Manual Settings check box and click Settings to do
the settings for each installed option.
The pickup roller is dirty.
Power and Control Panel Problems
The ready light does not turn on
Cause
What to do
The power cord may not be properly plugged into the
electrical outlet.
Turn off the printer, check the power cord connections between the
printer and the electrical outlet, then turn the printer back on.
The printer is in the sleep mode or deep sleep mode
(the Wakeup/Sleep button lights).
The printer recovers from the sleep mode or the deep sleep mode in
the following cases:
- When the printer receives a print job
- When the Wakeup/Sleep button is pressed
The printer is in the power off mode (the Wakeup/
Sleep button blinks).
Press the Wakeup/Sleep button to return to the status available for
printing.
To not enter the power off mode, set Power Off Timerto Offin
Energy Saver Menuon the control panel.
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The Printer does not turn off
Cause
What to do
Wait for a while. The printer turns off in approximately ten seconds.
The printer is in the power off mode (Wakeup/Sleep
button blinks)
To not enter the power off mode, set Power Off Timerto Offin
Energy Saver Menuon the control panel.
The Printer Does Not Print
Ready light is off and nothing prints
Cause
What to do
The printer is offline. The printer is paused by pressing
Press the Pause/Release button once to switch the printer to ready
the Pause/Release button.
status. Make sure that the Ready light turns on.
Some error may have occurred.
Check the LCD panel to see if an error message appears.
The power cord may not be properly plugged into the
electrical outlet.
Turn off the printer, check the power cord connections between the
printer and the electrical outlet, then turn the printer back on.
The printer is in the power off mode (the Wakeup/
Sleep button blinks).
Press the Wakeup/Sleep button to return to the status available for
printing.
To not enter the power off mode, set Power Off Timerto Offin
Energy Saver Menuon the control panel.
The ready light is on but nothing prints
Cause
What to do
The interface cable may not be plugged in securely.
Check both ends of the interface cable between the printer and the
computer.
You may not be using the correct interface cable.
Use a cable that matches the specifications of the printer. Confirm
that there are not breaks in the cable.
If you are using the USB interface, use a cable that is compatible with
Hi-Speed USB.
Your application software is not properly set up for
your printer.
Make sure that the printer is selected in your application software.
Your computer system’smemory is too smallto handle
the volume of data in your document.
Try reducing the image resolution of your document in the
applicationsoftware,orinstallmorememoryinyourcomputerifyou
can.
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Printout Problems
Print quality is poor
Refer to the table below if your printouts are light, faint, uneven, dark, or dirty or if some areas are not printed.
Cause
What to do
Youmaynotbeusingthecorrecttypeofpaperforyour
printer.
Smooth, high-quality copier paper is recommended for best results.
choosing paper.
Your paper may be moist or damp.
Do not store your paper in a humid or damp environment.
Set the appropriate paper type in the printer driver.
The paper type setting may not be appropriate for the
loaded paper.
Adjust Menu” on page 90 for details.
The Toner Save mode may be on.
Turn off the Toner Save mode using the printer driver or the printer’s
control panel menus. For Windows users, on the More Options tab in
the printer driver, click Image Options and select the Toner Save
check box.
The paper path inside the printer may be dusty.
Clean internal printer components by printing three pages withonly
one character per page.
If the printouts get dirty, clean the paper feed roller. See “Cleaning
The Highland setting may not be set correctly for
printing in a location at a high altitude.
Select the appropriate value in Highlandof the Printer Adjust
The fixing temperature may not be appropriate.
Try to lower or raise the temperature by adjusting the Tempsettings
page 90 for details.
However, do this at your own risk, as lowering the temperature too
far may prevent the toner from fixing to the paper and raising the
temperature too far may cause the paper to curl.
Photoconductor units are not set correctly.
If you transport the printer without using packing materials to
immobilize photoconductor units, the units may come off during
the transportation. If this happens you must reinstall each
photoconductor unit.
For information about transporting the printer, see “For long
For information on reinstalling the photoconductor unit, see the
instructions that came with the photoconductor unit.
There may be problems with replacement parts (toner
cartridges, photoconductor units, fuser unit), or there
may be replacement parts that have come to near the
end of the service lives.
Print several pages to check if the quality of the printouts has
improved. If it has not improved, replace the replacement parts with
new parts in the following order:
- Toner cartridges
- Photoconductor units
- Fuser unit
For information about replacing parts, see the instructions that
come with each replacement parts.
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Cause
What to do
Condensation may occur.
Wait at least one hour before using the printer after moving it from a
cool to a warm environment.
The printer cannot print in the required quality level
because of insufficient memory, and the printer lowers
the quality automatically so that the printer can
continue printing.
Check to see if the printout is acceptable. If not, lower print quality
temporarily in the printer driver. If RAM Diskis set to Maximumor
Normalon the control panel, you can increase the available memory
space by changing this setting to Off.
Vertical lines appear on the printout
Cause
What to do
The exposure window may be dusty.
Clean the exposure window. For details, see “Cleaning the exposure
There may be problems with the photoconductor
units or the fuser unit.
Print several pages to check if the quality of the printouts has
improved. If it has not improved, replace the replacement parts with
new parts in the following order:
- Photoconductor units
- Fuser unit
For information about replacing parts, see the instructions that
come with each replacement parts.
The printout is dark
Cause
What to do
There may be problems with the photoconductor
units or the fuser unit.
Print several pages to check if the quality of the printouts has
improved. If it has not improved, replace the replacement parts with
new parts in the following order:
- Photoconductor units
- Fuser unit
For information about replacing parts, see the instructions that
come with each replacement parts.
The printout is not what you expected
Some part of the graphics or text looks different from what you see on the
computer screen
Cause
What to do
The printer emulation setting in your application may
be incorrect.
Make sure that your application is set for the printer emulation you
are using. For example, if you are using the ESC/Page mode, make
sure that your application is set to use an ESC/Page printer.
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Cannot print in color
Cause
What to do
Black is selected as the Color setting in the printer
Change this setting to Color.
driver.
The color setting in the application you are using is not
appropriate for color printing.
Make sure that the settings in your application are appropriate for
color printing.
The printout position is not correct
Cause
What to do
The page length and margins may be set incorrectly in
your application.
Make sure that you are using the correct page length and margin
settings in your application.
The paper size setting may be incorrect.
Make sure the correct paper size is set in the Tray Menuon the
control panel.
The offset values may be changed in the Printer
Confirm and adjust the offset values such as Feed Offsetor Scan
Adjust Menu.
Cannot print all copies
Cause
What to do
The printer does not have sufficient memory to collate
print jobs.
Reduce the contents of print jobs, or increase the available memory
on your printer.
When RAM Diskis set to Maximumor Normalon the control panel,
you can increase the available memory space by changing this
setting to Off.
The last page of a two-sided printout is printed on the wrong side of the paper
(AL-C300DN only)
Cause
What to do
Convert to Simplexis set to Odd Pageor 1 Page.
For jobs with three or more pages, set Convert to Simplexto Off
or 1 Pageto do duplex printing.
For jobs with just one page, set Convert to Simplexto Offto do
duplex printing.
Printout is garbled
Cause
What to do
The interface cable may not be plugged in securely.
Make sure that both ends of the interface cable are plugged in
securely.
You may not be using the correct interface cable.
Use a cable that matches the specifications of the printer. Confirm
that there are not breaks in the cable.
If you are using the USB interface, use a cable that is compatible with
Hi-Speed USB.
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Cause
What to do
The emulation setting for the port may not be correct.
Specify the emulation mode by using the printer’s control panel
Note:
If a configuration status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified service
representative.
The font cannot be printed
Cause
What to do
For Windows users, you may use the printer fonts
substituted for specified TrueType fonts.
In the printer driver, choose the Print TrueType fonts as bitmap
check box in the Extended Settings dialog box.
The selected font is not supported by your printer.
Makesurethatyouhave installedthe correct font. See the FontGuide
for more information.
Printing in the PostScript 3 Mode Problems
The problems listed in this section are those that you may encounter when printing with the PostScript driver. All
procedural instructions refer to the PostScript printer driver.
The printer does not print correctly in the PostScript mode
Cause
What to do
The printer’s emulation mode setting is incorrect.
The printer is set to the Automode by default, so that it can
automatically determinetheencodingused inthereceivedprintjob
dataandselecttheappropriateemulationmode. However,thereare
situations where the printer cannot select the correct emulation
mode. In this case, it must be set manually to PS3.
Set the emulation mode through the SelecType Emulation Menu
The printer’s emulation mode setting for the interface
that you are using is incorrect.
The emulation mode can be set individually for each interface which
receives print job data. Set the emulation mode for the interface you
are using to PS3.
Set the emulation mode through the SelecType Emulation Menu
The printer does not print
Cause
What to do
An incorrect printer driver is selected.
Make sure that the PostScript printer driver that you are using to
print is selected.
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Cause
What to do
The Emulation Menuin the printer’s Control Panel is
set to a mode other than Autoor PS3for the interface
that you are using.
Change the mode setting to either Autoor PS3.
The printer or its driver does not appear in utilities in the printer
configuration (Mac OS only)
Cause
What to do
The printer name has been changed.
Ask the network administrator for details, then select the
appropriate printer name.
The font on the printout is different from that on the screen
Cause
What to do
The PostScript screen fonts are not installed.
The PostScript screen fonts must be installed on the computer that
you are using. Otherwise, the font that you select is substituted by
some other font for display on the screen.
Specify the appropriate substitution fonts using the Font
Substitution Table.
For Windows users only
The appropriate substitution fonts are not correctly
specified on the Device Settings tab of the printer’s
Properties dialog box.
The printer fonts cannot be installed
Cause
What to do
The Emulation Menuin the printer’s Control Panel is
Change the Emulation Menusetting to PS3for the interface that
not set to PS3for the interface that you are using.
you are using, then try reinstalling the printer fonts again.
The edges of texts and/or images are not smooth
Cause
What to do
The Print Quality is set to Fast.
Change the Print Quality setting to Fine.
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The printer does not print normally via the USB interface
Cause
What to do
The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the Data Format
setting, which is accessed by clicking Advanced on the PostScript
sheet of the printer’s Properties, is set to ASCII or TBCP.
For Windows users only
The Data Format setting in the printer’s Properties is
not set to ASCII or TBCP.
IfyourcomputerisrunningWindows Vista, Vistax64, XP, XPx64, click
the Device Settings tab in the printer’s Properties, then click the
Output Protocol setting and select ASCII or TBCP.
The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the print setting in
the application is set to ASCII encoding.
For Mac OS users only
The print setting in the application is set to binary
encoding.
The printer does not print normally via the network interface
Cause
What to do
If the file is created in an application that allows you to change the
data format or encoding, such as Photoshop, make sure that the
setting in the application matches that in the printer driver.
For Windows users only
The Data Format setting is different from the data
format setting specified in the application.
For Windows users only
Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
The print data is too large.
When the Binarysetting is set to On, TBCP is not available. Use the
For Windows users only
Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
Printing cannot be performed using the network
interface.
When the Binarysetting is set to On, TBCP is not available. Use the
An undefined error occurs (Mac OS only)
Cause
What to do
The version of the Mac OS that you are using is
unsupported.
This printer’s driver can only be used on Mac OS computers running
Mac OS X version 10.5.8 or later.
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Troubleshooting
Other Problems
The optional product is not available
Cause
What to do
The printer does not recognize the optional product.
Print a configuration status sheet to see if the printer recognizes the
optional product. If not, reinstall the optional product.
The setting for recognizing options may be set
manually.
Access the Optional Settings tab in the printer driver and do one of
the following:
❏
❏
Select the Acquire from Printer check box and click Get to
automatically update the installed option information.
Select the Manual Settings check box and click Settings to do
the settings for each installed option.
Correcting USB problems
Cause
What to do
The printer is connected through one or more USB
hubs.
For best results, you should connect the printer directly to the
computer’s USB port. If you must use multiple USB hubs, we
recommend that you connect the printer to the first tier of a certified
hub.
Microsoft's universal driver is installed.
To check if the universal driver has been installed, see
the note below.
Reinstall the printer software as described in the Setup Guide.
Note:
To check if the Universal driver has been installed, follow the steps below.
Open Devices and Printers. Then right-click the icon for your printer.
A
Click Printing Preferences on the menu that appears, then right-click anywhere in the driver.
B
If About is displayed, click it.
C
If a message box with the words “Unidrv Printer Driver” appears, the software has not been installed correctly.
Note that if About is not displayed, the printer software has been installed correctly.
D
For Windows Vista, Windows XP, or Windows Server 2003, if the software installation dialog box appears during the
installation process, click Continue Anyway. If you click STOP Installation, you will have to install the printer
software again.
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Cannot access the shared printer
Cause
What to do
Inappropriate texts are used for the Share name of the
shared printer.
Do not use spaces or hyphens for the Share name.
An additional driver cannot be installed on the client
computer, althoughthe print server’sOSand the client
OS are different.
Install the printer drivers from the Software Disc.
Your network system causes this problem.
Ask the administrator of the network for assistance.
Note:
For the additional driver to be installed, please see the table below.
Server OS
Client OS
Additional Driver
*
Windows XP clients
Windows XP x64 clients
Windows XP clients
Windows XP x64 clients
Intel Windows 2000 or XP
x64 Windows XP
Windows XP
WindowsXPx64, WindowsServer2003,
or Windows Server 2003 x64
Windows XP and Windows Server 2003
*
x64 Windows XP and Windows Server
2003
Windows 8.1, Windows 8.1 x64,
Windows 8, Windows8x64, Windows7,
Windows 7 x64, Windows Vista,
Windows Vista x64, Windows Server
2012/R2, Windows Server 2008, 2008
x64/R2
Windows 8.1, Windows 8, Windows 7,
Windows Vista, or Windows XP clients
x86 Type 3 - User Mode
Windows 8.1 x64, Windows 8 x64,
Windows 7 x64, Windows Vista x64, or
Windows XP x64 clients
x64 Type 3 - User Mode
*
The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows 2003 Service
Pack 1, or later.
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Note:
Replacing Consumable
Products/Maintenance
Parts
Messages appear for one consumable product or
maintenance part at a time. After replacing a consumable
product or maintenance part, check the LCD panel for
replacement messages for other consumable products or
maintenance parts.
Precautions during replacement
Cleaning the Printer
Always observe the following handling precautions
when replacing consumable products or maintenance
parts.
The printer needs only minimal cleaning to keep it in
good condition.
If the printer’s outer case is dirty or dusty, turn off the
printer and clean it with a soft, clean cloth moistened
with a mild detergent.
For details about the replacements, see the instructions
that come with the consumable products.
Caution:
!
Important:
❏
Be careful not to touch the fuser, which is marked
with a caution label, or the surrounding areas. If
the printer has been in use, the fuser and
surrounding areas may be very hot.
cNever use alcohol or paint thinner to clean the printer
cover. These chemicals can damage the components
andthecase. Becarefulnottogetwaterontotheprinter
mechanism or any electrical components.
❏
Do not dispose of used consumable products or
maintenance parts in fire, as they may explode
and cause injury. Dispose of them according to
local regulations.
Cleaning the roller
❏
❏
Provide enough space for the replacement
Pickup roller on the MP tray
procedure. You will have to open some parts (such
as the printer cover) of the printer when you are
replacing consumables or maintenance parts.
Open the MP tray.
A
Do not install used consumable products or
maintenance parts that reach end of service life into
the printer.
For details about the handling precautions, see
If a consumable product or maintenance part reaches
the end of its service life, the printer displays the
following message on the LCD panel or the window of
EPSON Status Monitor.
Press down on the center of the paper lifting plate
B
until the left and right locking tabs (white) lock
into place.
LCD Panel Message
*
Replace Toner uuuu
*
Replace Photocon uuuu
Replace Waste Toner Box
Replace Fuser
* The letters C, M, Y, or K appear in place of uuuuand indicate
the colors Cyan, Magenta, Yellow, and Black respectively.
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Gently wipe the rubber parts of the pickup roller
with a well-wrung wet cloth.
Paper transfer roller on the optional
paper cassette
C
D
Close the MP tray, then oven cover E.
A
Close the MP Tray.
Gently wipe the rubber parts of the roller with a
well-wrung wet cloth.
B
Pickup roller in the paper cassette
Note:
This section explains the procedure for the standard paper
cassette. Use the same procedure for the optional paper
cassette.
Close cover E.
C
Slide open the paper cassette.
Cleaning the exposure window
A
This printeris constructedwithfourexposure windows.
Clean all windows as described below. The cleaning tool
should be attached to the inside of the standard paper
cassette.
Slide open the standard paper cassette, and
remove the cover.
A
Gently wipe the rubber parts of the pickup roller
with a well-wrung wet cloth.
B
Close the paper cassette into the printer.
C
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AL-C300 Series User's Guide
Troubleshooting
Remove the cleaning tool from the standard
paper cassette.
Lift the waste toner box (waste toner bottle) to
unlock it.
B
G
H
I
J
Grab both sides of the waste toner box (waste
toner bottle) and pull it out.
Close the standard paper cassette into the
printer.
C
Note:
Do not return the cover removed in step1 to its original
position, because the cover will be used later.
Open cover A.
D
Press "PUSH" on the photoconductor to unlock
it and pull it out.
Pinch the lever on the toner cartridge of the color
E
of window you want to clean, then slide the lever
to the left to unlock it.
Attach the cover that was removed in step 1.
Important:
cKeep the photoconductor unit covered until you
reinstall it. Do not expose it to direct sunlight at all and
avoid exposing it to room light for more than three
minutes.
Pinch the dents on the cartridge and remove it.
F
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AL-C300 Series User's Guide
Troubleshooting
Insert the window cleaning tool into the
Close cover A.
K
Q
photoconductor unit opening, pull it out, and
then repeat this back and forth movement 2 or 3
times.
Slide open the standard paper cassette, and
return the window cleaning tool to its holder.
R
Remove the cover attached in step 10 from the
photoconductor unit.
L
M
Attach the cover.
S
T
Insert the photoconductor unit until it locks.
Close the standard paper cassette into the
printer.
Repeat step 5 to 13 to clean the windows for other
colors.
N
O
Transporting the Printer
Insert the waste toner bottle (waste toner box)
until it locks.
For short distances
Before you move the printer, prepare the location where
you are going to place it.
See the following sections.
❏
❏
Insert the toner cartridges.
Turn off the printer and remove the following
items:
P
A
❏
❏
❏
❏
Power cord
Interface cables
Loaded paper
Installed options
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AL-C300 Series User's Guide
Troubleshooting
Important:
Be sure to lift the printer by the correct positions
as shown below.
cWhen moving the printer, always keep it horizontal.
B
Installing Options
Optional paper cassette unit
For details about the paper types and sizes that you can
use with the optional paper cassette unit, see “Available
The available optional paper cassette units are as
follows:
Important:
cWhen moving the printer, always keep it horizontal.
❏
500-Sheet Paper Cassette Unit × 1
Handling precautions
For long distances
Always pay attention to the following handling
precautions before installing the option:
Before you move the printer, prepare the location where
you are going to place it.
See the following sections.
Be sure to lift the printer from the positions shown
below.
❏
❏
Repacking the printer
If you need to transport your printer for long distances,
carefully repack it using the original box and packing
materials.
Turn off the printer and remove the following
items:
A
❏
❏
❏
❏
Power cord
Caution:
!
If you lift the printer incorrectly, you could drop it and
Interface cables
Loaded paper
Installed options
cause injury.
Installing the optional paper cassette
unit
Attach the protective materials onto the printer,
then repack the printer in its original box.
Turn the printer off and unplug the power cord
and interface cable.
B
A
Be sure to immobilize the photoconductor units
with the protective materials that were removed
when the printer was set up. Do the installation
procedure in reverse.
Important:
cMake sure to unplug the power cord from the printer to
prevent getting an electrical shock.
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AL-C300 Series User's Guide
Troubleshooting
Caution:
Carefully take the optional paper cassette unit
out from its carton and place it where you intend
to set up the printer.
!
Be careful when working inside the printer as some
components are sharp and may cause injury.
B
C
Important:
cBefore you install a CompactFlash memory, be sure to
Open cover E on the right side of the optional
paper cassette unit.
discharge any static electricity by touching a grounded
piece of metal. Otherwise, you may damage
static-sensitive components.
Turn the printer off and unplug the power cord
and interface cable.
A
Open the rear cover by pinching the handle, and
remove it.
B
Place the printer onto the optional paper cassette
unit. Align each of the printer’s corners with
those of the optional paper cassette unit. Then
lower the printer until it rests securely on the
optional paper cassette unit.
D
Loosen the two screws on the metal cover that
appears, and remove it.
C
Close cover E.
E
F
Reconnect the interface cable and power cord,
and then turn the printer on.
To confirm that the option is installed correctly, print a
configuration status sheet. See “Printing a status sheet”
Caution:
!
If the printer has been in use, the heatsink inside the
back cover may be very hot. Be careful not to touch the
Removing the optional paper
cassette unit
Identify the installation slot for a CompactFlash
memory.
D
Perform the installation procedure in reverse.
CompactFlash memory
Installing a CompactFlash memory
An optional CompactFlash memory enables you to
store overlay forms, use Reserve Job function, and
improve the collate printing environment.
* CompactFlash memory slot
85
AL-C300 Series User's Guide
Troubleshooting
Insert a CompactFlash memory into the slot.
Turn on the printer. If Format Required
appears on the control panel, press the OK
button to format the CompactFlash.
E
F
J
To confirm that the option is installed correctly, print a
configuration status sheet. See “The Printer Does Not
Note for Windows users:
If EPSON Status Monitor is not installed, you have to make
Removing a CompactFlash memory
Caution:
!
Reattach the metal cover to the printer as shown
below.
Be careful when working inside the printer as some
components are sharp and may cause injury.
Important:
cBefore youremove a CompactFlash memory, besure to
discharge any static electricity by touching a grounded
piece of metal. Otherwise, you may damage
static-sensitive components.
Perform the installation procedure in reverse.
Note:
❏
Completely erase all data using specialized software or
carry out Delete All CompactFlash Dataon
Support Menubefore you give away or discard
CompactFlash memory. See “Support Menu” on
Tighten the screws on the back of the printer.
G
H
❏
Deleting files or formatting the CompactFlash memory
from the computer may not erase the data completely.
Physically destroying the CompactFlash memory is also
recommended when you discard CompactFlash
memory.
Reattach the rear cover to the printer as shown
below.
Reconnect the interface cable and power cord
and turn the printer on.
I
86
AL-C300 Series User's Guide
Appendix
Appendix
Technical Specifications
General
*1
Height
Width
Depth
350 mm (13.8 in.)
Dimensions
444 mm (17.5 in.)
544 mm (21.5 in.)
*2
AL-C300N: Approx. 27.5 kg
AL-C300DN: Approx. 28.3 kg
Weight
*1
*2
Figures in mm are rounded to the nearest decimal place, and the figures in in. are the conversions.
Including consumable products and excluding options.
Printer
Printing method
Resolution
Laser beam scanning and dry electrophotographic process
600 × 600 dpi, 1200 × 1200 dpi
*1
Up to 31 pages per minute on A4 size paper
Continuous printing speed
Paper feed
Automatic or manual feed
Paper feed alignment
Center alignment for all sizes
*1
Printing speed varies by paper type or other conditions.
Controller
Printer language
ECP/Page
ESC/P 2 24-pin printer emulation (ESC/P 2 mode)
ESC/P 9-pin printer emulation (FX mode)
IBM Proprinter emulation (I239X mode)
Adobe PostScript3 (PS3 mode)
PCL6/PCL5 emulation (PCL mode)
PDF 1.7
Memory
RAM: 1024 MB
CompactFlash (option): 8GB or 16GB
87
AL-C300 Series User's Guide
Appendix
Interfaces
USB: Hi-Speed USB
Ethernet: 1000BASE-T/100BASE-TX/10BASE-Te
USB Host: Hi-Speed USB
Electrical
110-120 V
110 V-120 V
50 Hz/60 Hz
8.8 A
220-240 V
220 V-240 V
50 Hz/60 Hz
4.6 A
Rated voltage
Rated frequency
Rated current
Power consumption
During
printing
Average (color)
500 W
445 W
475 W
Average
428 W
(black-and-white)
MAX
820 W
67 W
910 W
69 W
During ready mode
*
2.74 W
2.80 W
During sleep mode
During deep sleep mode
During power off mode
Power off
1.23 W
0.25 W
0 W
1.35 W
0.25 W
0 W
*
Values represent power consumption while all operations are completely suspended. Power consumption varies depending on
operating conditions.
Note for users in Taiwan:
Rated voltage of this printer in Taiwan is 110 V to 120 V.
Printable area
The assured printable area is an area 4 mm from all sides.
* 4 mm
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AL-C300 Series User's Guide
Appendix
Note:
The printable area may be smaller depending on the application.
Fonts
Resident fonts
84 scalable fonts, and 7 bitmap fonts for ESC/Page
95 scalable fonts, and 5 bitmap for PCL5
80 scalable fonts, and 1 bitmap for PCL6
136 scalable fonts for PostScript3
Environmental
Temperature
In use
10 to 30˚C (50 to 86˚F)
0 to 35˚C (32 to 95˚F)
15 to 85% RH
Not in use
In use
Humidity
Not in use
30 to 85% RH
*
2,500 meters (8,202 feet) maximum
Altitude
*
If the printer is used at an altitude greater than 1000 m, adjust the value inthe Highlandsetting of the Printer Adjust Menu. See
“Printer Adjust Menu” on page 90 for details.
Supported operating systems
Windows 8.1, Windows 8.1 x64
Windows 8.1 Pro, Windows 8.1 Pro x64
Windows 8.1 Enterprise, Windows 8.1 Enterprise x64
Windows 8, Windows 8 x64
Windows 8 Pro, Windows 8 Pro x64
Windows 8 Enterprise, Windows 8 Enterprise x64
Windows 7 Ultimate Edition, Windows 7 Ultimate x64 Edition
Windows 7 Home Premium Edition, Windows 7 Home Premium x64 Edition
Windows 7 Home Basic Edition, Windows 7 Home Basic x64 Edition
Windows 7 Professional Edition, Windows 7 Professional x64 Edition
Windows Vista Ultimate Edition, Windows Vista Ultimate x64 Edition
Windows Vista Home Premium Edition, Windows Vista Home Premium x64 Edition
Windows Vista Home Basic Edition, Windows Vista Home Basic x64 Edition
Windows Vista Enterprise Edition, Windows Vista Enterprise x64 Edition
Windows Vista Business Edition, Windows Vista Business x64 Edition
Windows XP Home Edition
Windows XP Professional, Windows XP Professional x64 Edition
Windows Server 2012 R2 Essentials Edition
Windows Server 2012 R2 standard Edition
Windows Server 2012 Essentials Edition
Windows Server 2012 standard Edition
89
AL-C300 Series User's Guide
Appendix
Windows Server 2008 R2 Enterprise Edition
Windows Server 2008 R2 Standard Edition
Windows Server 2008 Standard Edition, Windows Server 2008 x64 Standard Edition
Windows Server 2008 Enterprise Edition, Windows Server 2008 x64 Enterprise Edition
Windows Server 2003 Standard Edition, Windows Server 2003 x64 Standard Edition
Windows Server 2003 Enterprise Edition, Windows Server 2003 x64 Enterprise Edition
Mac OS X v10.6.8 - v10.9.x
Support Mode Settings using the control panel
You can make special settings by using the control panel. Normally you do not need to change the settings.
The SUPPORT MODEis added in the control panel menu by pressing the d Down button while turning the printer
on.
Important:
cRemove interface cables before you enter the SUPPORT MODE.
Support Menu
Item
Explanation
1 Support StatusSheet
Prints a sheet showing information about settings of Support Menuand Printer
Adjust Menu.
4 Format CompalcFlash
Formats the CompactFlash area in the printer except the area PostScript information is
stored if a CompactFlash memory is installed.
5 Format PS3 CompactFlash
Formats the CompactFlash area where PostScript information is stored if a CompactFlash
memory is installed.
6 Delete All CompactFlash
Data
Deletes all data in the CompactFlash memory and removes any formatting if a
CompactFlash memory is installed.
7 Extend Print Area
Makes the maximum print area larger according to the printed data.
9 Printer MIBv1 Mode
Uses MIBv1 as a policy rule definition reporting the printer information to SNMP manager.
Printer Adjust Menu
Note:
❏
This menu is for special functions. You don’t have to change it for ordinary use.
❏
The settings in this menu may affect the remaining service lives of consumable products or maintenance parts.
Item
010 Coated
Explanation
Adjusts the print quality for coated paper according to paper type.
Settings (default in bold):
0: Coated paper 1
1: Coated paper 2
90
AL-C300 Series User's Guide
Appendix
Item
Explanation
020 Special
Adjusts the print quality for special paper according to the paper type.
Settings (default in bold):
0: Plain paper
1: Coated paper 1
2: Coated paper 2
051 Feed Offset
052 Scan Offset
053 Feed Offset2
054 Scan Offset2
Do this adjustment after you have eliminated the variation between the paper sources by
055 Feed Reg1 MP/059 Feed Reg1 C1/063 Feed Reg1 C2.
This function adjusts the vertical position at which to start printing. The position moves
lower on the sheet of paper as the value increases. This setting is used when doing
single-sided printing or printing onthe backside of the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
Do this adjustment after you have eliminated the variation between the paper sources by
056 Scan Reg1 MP/060 Scan Reg1 C1/064 Scan Reg1 C2.
Thisfunctionadjuststhehorizontalposition at which tostartprinting. Thepositionmoves
to the right of the sheet of paper as the value increases. This setting is used when doing
single-sided printing or printing onthe backside of the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
Do this adjustment after you have eliminated the variation between the paper sources by
057 Feed Reg2 MP/061 Feed Reg2 C1/065 Feed Reg2 C2.
This function adjusts the vertical position at which to start printing. The position moves
lower on the sheet of paper as the value increases. This setting is used when printing on
the front side of the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
Do this adjustment after you have eliminated the variation between the paper sources by
058 Scan Reg2 MP/062 Scan Reg2 C1/066 Scan Reg2 C2.
Thisfunctionadjuststhehorizontalposition at which tostartprinting. Thepositionmoves
to the right of the sheet of paper as the value increases. This setting is used when printing
on the front side of the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
055 Feed Reg1 MP
059 Feed Reg1 C1
063 Feed Reg1 C2
Adjuststheverticalpositionatwhichtostartprintingandeliminatethevariationbetween
the paper sources. The position moves lower on the sheet of paper as the value increases.
This setting is used when feeding paper from the MP tray, C1, or C2 for single-sided
printing or printing on the back side of the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
056 Scan Reg1 MP
060 Scan Reg1 C1
064 Scan Reg1 C2
Adjusts the horizontal position at which to start printing and eliminate the variation
between the paper sources. The position moves to the right of the sheet of paper as the
value increases. This setting is used when feeding paper from the MP tray, C1, or C2 for
single-sided printing or printing the back side of the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
91
AL-C300 Series User's Guide
Appendix
Item
Explanation
057 Feed Reg2 MP
061 Feed Reg2 C1
065 Feed Reg2 C2
Adjuststheverticalpositionatwhichtostartprintingandeliminatethevariationbetween
the paper sources. The position moves lower on the sheet of paper as the value increases.
ThissettingisusedwhenfeedingpaperfromtheMPtray,C1,orC2forprintingonthefront
side of the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
058 Scan Reg2 MP
062 Scan Reg2 C1
066 Scan Reg2 C2
Adjusts the horizontal position at which to start printing and eliminate the variation
between the paper sources. The position moves to the right of the sheet of paper as the
value increases. This setting is used when feeding paper from the MP tray, C1, or C2 for
printing on the front side of the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
101 2nd TR Plain
Adjusts the densityandimagegranularityfor 600dpiprinting (forplainpaper, labels, thick
paper, extra-thick paper, envelopes, coated 1 and coated 2), and 1200 dpi printing (for all
paper types). The image becomes darker as the value increases. This setting is used when
doing single-sided printing or printing on the back side of the sheet of paper for duplex
printing.
102 2nd TR Labels
103 2nd TR Thick
104 2nd TRExtraThk
105 2nd TR Envelop
107 2nd TR Coated1
108 2nd TR Coated2
109 2nd TR 1200
Settings (default in bold):
-8 ... 0 ... 7 (step 1)
111 2ndTR Plain 2
113 2ndTR Thick 2
114 2ndTRExtraThk2
117 2ndTRCoated1 2
118 2ndTR Coated2 2
119 2ndTR 1200 2
Adjuststhedensityandimagegranularityfor600dpi printing (forplain paper, thickpaper,
extra-thick paper, coated 1 and coated 2), and 1200 dpi printing (for all paper types). The
image becomes darker as the value increases. This setting is used when printing on the
front side of a sheet of paper.
Settings (default in bold):
-8 ... 0 ... 7 (step 1)
151 Temp Plain
153 Temp Thick
155 Temp Envelope
Adjusts the temperature at which toner fixes to plain paper, thick paper and envelopes.
The setting becomes cooler as the values decreases. Note that printouts may curl more as
the value increases.
Settings (default in bold):
-10, -5, 0
160 Fuser Control
Select 1if the fluorescent light flickers when printing.
Settings (default in bold):
0: On (for 220-240V model), Off (for 110-120V model)
1: On
2: Off
201 Highland
Adjust this setting if black dots appear on the printed page when using the printer in
locationsathighaltitudes. Seethetablebelowandselectasuitablevalueaccordingtothe
location in which the printer is being used. Increasing the value makes the printer more
suited for higher altitudes. For the altitudes at which this printer can be operated, see
Settings (default in bold):
0 ... 6
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AL-C300 Series User's Guide
Appendix
Item
Explanation
301 Noise Level
Adjusts the image gradation. As the value increases, the image gradation gets better, but
the image granularity gets worse.
Settings (default in bold):
0 ... 3 ... 7 (step 1)
302 Color DiagnosisSht
Printsa color diagnosis sheetthat allowsyoutocheckforinaccuratecolors, blurringor dirt
on the printout.
303 Screen 25
304 Screen 50
305 Screen 100
Prints halftone or full pattern for each color; Y, M, C, and K, which allows you to check the
unevenness of the density or pitch of the printout.
303 Screen 25prints the pattern in a 25% density halftone.
304 Screen 50prints the pattern in a 50 % density halftone.
305 Screen 100prints the pattern at 100% density.
306 AdjustFineLine
Adjusts thin lines to be printed thicker, if visible. As the value increases, the line is printed
thicker.
Settings (default in bold):
-3 ... 0 ... 2 (step 1)
307 Calibration 600
308 Calibration 1200
Calibrates the printer so colors are adjusted to print at 600 dpi or 1200 dpi.
Consumable Products, Maintenance Parts, and Options
Consumable products
Product name
Part number
0750/0751
0747
Remark
Toner Cartridge (Black)
Toner Cartridge (Yellow)
Toner Cartridge (Magenta)
Toner Cartridge (Cyan)
Photoconductor Unit (Black)
Photoconductor Unit (Yellow)
Photoconductor Unit (Magenta)
Photoconductor Unit (Cyan)
Waste Toner Bottle
❏
❏
❏
Storage temperature:
0 to 35˚C (32 to 95˚F)
Storage humidity:
30 to 85% RH
0748
These products comply with CE marking requirements
in accordance with EMC Directive 2004/108/EC.
0749
1204
1201
1202
1203
0595
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AL-C300 Series User's Guide
Appendix
Maintenance parts
Product name
Part number
Remark
Fuser unit
3061/3062
❏
❏
❏
❏
Storage temperature:
0 to 35˚C (32 to 95˚F)
Storage humidity:
30 to 85% RH
These products comply with CE marking requirements
in accordance with EMC Directive 2004/108/EC.
Part number vary by location.
Options
Product name
Part number
Remark
500-Sheets Paper Cassette Unit
C12C802651
Height: 117 mm (4.6 in.)
Width: 447 mm (17.6 in.)
Depth: 520 mm (20.5 in.)
Weight: 7.0 Kg
This product complies with CE marking requirements in
accordance with EMC Directive 2004/108/EC.
CompactFlash Memory
-
Contact the EPSON sales company for detail information.
94
AL-C300 Series User's Guide
Appendix
Clarendon, Eurostile and New Century Schoolbook are
Copyright and
Trademarks
trademarks of Linotype GmbH registered in the U.S.
Patent and Trademark Office and may be registered in
certain other jurisdictions.
Helvetica, Optima, Palatino, Times and Univers are
trademarks of Linotype Corp. registered in the U.S.
Patent and Trademark Office and may be registered in
certain other jurisdictions in the name of Linotype
Corp. or its licensee Linotype GmbH.
A part of the ICC Profile contained within this product
was created by Gretag Macbeth ProfileMaker. Gretag
Macbeth is the registered trademark of Gretag Macbeth
Holding AG Logo. ProfileMaker is a trademark of
LOGO GmbH.
Stempel is trademarks of Linotype GmbH and may be
registered in certain other jurisdictions.
IBM and PS/2 are registered trademarks of
International Business Machines Corporation.
Antique Olive is a registered trademark of M. Olive.
Microsoft , Windows , Windows Server , Windows
®
®
®
Vista and Wingdings are registered trademarks of
®
Carta is either a registered trademark or a trademark of
Adobe Systems Incorporated in the United States and/
or other countries.
Tekton is a registered trademark of Adobe Systems
Incorporated.
Microsoft Corporation.
Apple , Mac , Mac OS , OS X , Bonjour ,
® ®
® ®
®
ColorSync and TrueType are registered trademarks
®
®
of Apple Inc., registered in the U.S. and other countries.
Apple Chancery, Chicago, Geneva, Hoefler Text,
Monaco and New York are trademarks or registered
trademarks of Apple Inc., registered in the U.S. and
other countries.
Marigold and Oxford are trademarks of AlphaOmega
Typography.
HP and HP LaserJet are registered trademarks of the
Hewlett-Packard Company.
EPSON, EPSON EXCEED YOUR VISION, EXCEED
YOUR VISION, and EPSON ESC/P are registered
trademarks and Epson AcuLaser and Epson ESC/P 2 are
trademarks of Seiko Epson Corporation.
PCL is the registered trademark of Hewlett-Packard
Company.
Adobe, the Adobe logo, Acrobat, PostScript 3 , and
™
®
Bitstream is a registered trademark of Bitstream Inc.
registered in the United States Patent and Trademark
Office and may be registered in certain jurisdictions.
Reader are either registered trademarks or trademarks
of Adobe Systems Incorporated in the United States
and/or other countries.
Copyright © 2014 Adobe Systems Incorporated. All
Rights Reserved.
Swiss is a trademark of Bitstream Inc. registered in the
United States Patent and Trademark Office and may be
registered in certain jurisdictions.
General Notice: Other product names used herein are for
identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all
rights in those marks.
Monotype is a trademark of Monotype Imaging, Inc.
registered in the United States Patent and Trademark
Office and may be registered in certain jurisdictions.
© 2014 Seiko Epson Corporation
Albertus, Arial, Coronet, GillSans, Times New Roman
and Joanna are trademarks of The Monotype
Corporation registered in the United States Patent and
Trademark Office and may be registered in certain
jurisdictions.
ITC Avant Garde Gothic, ITC Bookman, ITC Lubalin,
ITCMonaLisaRecut, ITCSymbol, ITCZapf-Chancery,
and ITC ZapfDingbats are trademarks of International
Typeface Corporation registered in the U. S. Patent and
Trademark Office and may be registered in certain
jurisdictions.
95
AL-C300 Series User's Guide
Appendix
Standard and approvals
European model:
Low Voltage Directive 2006/95/EC
EN 60950-1
EN 60825-1
EMC Directive 2004/108/EC
EN 55022 Class B
EN 55024
EN 61000-3-2
EN 61000-3-3
Software License Terms
Open source software licenses
This product contains a number of open-source software. The following table indicates the list of the open-source
software which this product uses and these licenses.
Software license
Info-ZIP
Software version
version 2004-May-22
3.7.4
Application software package
-
Libtiff
-
-
Arcfour
April 29, 1997
GNU GPL
GNU General Public License Version 2, June
1991 or later
linux-2.6.35-arm1-epson12
ethtool-2.6.35
busybox-1.17.4
uclibc-0.9.32
GNU LGPL
GNU Lesser General Public License Version 2,
June 1991 or later
BSD license
-
busybox-1.17.4
Sun RPC license
Net-SNMP license
ncftp license
-
busybox-1.17.4
-
Net-SNMP
-
-
ncftp-3.2.4
wpa supplicant
Apache Licence
NICTA Licence
wpa supplicant 0.7.3
mDNSResponder-107.6
mDNSResponder-107.6
the Apache License Version 2.0
NICTA Public Source Licence version 1.0
For the detailed explanation about open-source software licenses, see the OSS.pdf.
96
AL-C300 Series User's Guide
Where To Get Help
Where To Get Help
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product documentation, contact Epson support services for assistance. If Epson support for your
area is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏
Product serial number
(The serial number label is usually on the back of the product.)
❏
❏
Product model
Product software version
(Click About, Version Info, or similar button in the product software.)
❏
❏
❏
Brand and model of your computer
Your computer operating system name and version
Names and versions of the software applications you normally use with your product
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
Information on product specifications, drivers for download, and products enquiry are available.
Epson HelpDesk
Phone: +886-2-800212873
Our HelpDesk team can help you with the following over the phone:
❏
Sales enquiries and product information
97
AL-C300 Series User's Guide
Where To Get Help
❏
❏
Product usage questions or problems
Enquiries on repair service and warranty
Repair service center:
TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk
Phone: (65) 6586 3111
Our HelpDesk team can help you with the following over the phone:
❏
❏
❏
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Hotline
Phone: 66-2685-9899
Our Hotline team can help you with the following over the phone:
❏
Sales enquiries and product information
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❏
❏
Product usage questions or problems
Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Hotline
Phone: 84-8-823-9239
Service Center: 80 Truong Dinh Street, District 1, Hochiminh City
Vietnam
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
❏
❏
Information on product specifications, drivers for download
Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
Phone: +62 1500-766
Fax: +62-21 808 66-799
Our Hotline team can help you with the following over the phone or fax:
❏
❏
Sales enquiries and product information
Technical support
Epson Service Center
Province
Company Name
Address
Phone
E-mail
DKI JAKARTA
ESS Jakarta MG. DUA
ESC Medan
RUKO MANGGA DUA MALL NO. 48 JL.
ARTERI MANGGA DUA - JAKARTA
UTARA- DKI
(+6221)62301104
jkt-technical1@epson-indone
sia.co.id
NORTH SUMATERA
Kompleks Graha Niaga, Jl. Bambu II
No. A-4, Medan- 20114
(+6261)42066090/42066091
mdn-technical@epson-indon
esia.co.id
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Province
Company Name
Address
Phone
E-mail
WEST JAWA
ESC Bandung
JL. CIHAMPELAS NO. 48A-BANDUNG
JABAR 40116
(+6222)4207033
bdg-technical@epson-indone
sia.co.id
DI YOGYAKARTA
EAST JAWA
ESC Yogyakarta
ESC Surabaya
YAP Square, Blok A No.6 Jl. C
Simanjutak YOGYAKARTA - DIY
(+62274)581065
ygy-technical@epson-indone
sia.co.id
HITECH MALL LT.2 BLOK A NO. 24 JL.
KUSUMA BANGSA NO. 116 -118 -
SURABAYA JATIM
(+6231)5355035
sby-technical@epson-indone
sia.co.id
SOUTH SULAWESI
WESTKALIMANTAN
PEKANBARU
ESC Makassar
JL. GUNUNGBAWAKARAENG NO. 68E
- MAKASSAR SULSEL
(+62411)328212
mksr-technical@epson-indon
esia.co.id
ESC Pontianak
ESC PEKANBARU
ESS JAKARTA KEIAI
ESS SURABAYA
ESS SERPONG
JL. NUSA INDAH I NO. 40A
PONTIANAK KALBAR 78117
(+62561)735507
pontianak-technical@epson-i
ndonesia.co.id
JL. TUANKU TAMBUSAI NO. 353 -
PEKANBARU RIAU
(+62761)21420
pkb-technical@epson-indone
sia.co.id
DKI JAKARTA
WISMA KEIAI LT. 1 JL. JEND.
SUDIRMAN KAV. 3 JAKPUS DKI
JAKARTA
(+6221)5724335
ess.support@epson-indonesia
.co.id
EAST JAWA
JL. JAWA NO. 2-4 KAV. 29, RUKO
SURYA INTI, SURABAYA - JATIM
(+6231)5014949
esssby.support@epson-indon
esia.co.id
BANTEN
Ruko mall WTC MATAHARI no. 953
SERPONG - Banten
(+6221)53167051
esstag.support@epson-indon
esia.co.id
CENTRAL JAWA
EAST KALIMANTAN
ESS SEMARANG
ESC SAMARINDA
Komplek Ruko Metro Plaza Blok C20 ,
Jl. MT Haryono No 970 Semarang -
Jawa tengah
(+6224)8313807
esssmg.support@epson-indo
nesia.co.id
Jl. KH. Wahid Hasyim (M. Yamin) Kel.
Sempaja Selatan Kec. Samarinda
Utara Samarinda- Kalimantan Timur
(samping kantor pos)
(+62541)7272904
escsmd.support@epson-indo
nesia.co.id
SOUTH SUMATERA
EAST JAVA
ESC PALEMBANG
ESC JEMBER
Jl. H.M. Rasyid Nawawi no.249,
kelurahan 9 ilir Palembang - Sumsel
(+62711)311330
escplg.support@epson-indon
esia.co.id
Jl. Panglima Besar Sudirman No.1 D
JEMBER - JAWA TIMUR (Depan Balai
Penelitian dan Pengolahan Kakao)
(+62331) 486468,488373
jmr-admin@epson-indonesia.
co.id
jmr-technical@epson-indones
ia.co.id
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Province
Company Name
Address
Phone
E-mail
NORTH SULAWESI
ESC MANADO
Tekno @Megamall, Megamall LG
TK-21 Jl. Piere Tendean Kawasan
Megamas Boulevard Manado 95111
(+62431)7210033
MND-ADMIN@EPSON-INDON
ESIA.CO.ID
For other cities not listed here, call the Hot Line: 08071137766.
Help for Users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong
Limited.
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with
the following information:
❏
❏
❏
Product information
Answers to Frequently Asked Questions (FAQs)
Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax numbers:
Phone: 852-2827-8911
Fax: 852-2827-4383
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
❏
❏
Information on product specifications, drivers for download
Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
101
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Epson Helpdesk
❏
Sales enquiries and product information (Infoline)
Phone: 603-56288222
❏
Enquiries on repair services & warranty, product usage and technical support (Techline)
Phone: 603-56288333
Head Office
Phone: 603-56288288
Fax: 603-5628 8388
Help for Users in the Philippines
World Wide Web
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Technical support
To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone and fax numbers and e-mail address below:
Trunk Line:
Fax:
(63-2) 706 2609
(63-2) 706 2665
Helpdesk Direct Line:
E-mail:
(63-2) 706 2625
Our Hotline team can help you with the following over the phone:
❏
❏
❏
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty
102
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