Dell Vostro 3660/3669
Owner's Manual
Regulatory Model: D19M
Regulatory Type: D19M002
Contents
1 Working on your computer.............................................................................................................................6
Turning off your computer — Windows 10..............................................................................................................7
2 Removing and installing components.............................................................................................................8
Recommended tools..........................................................................................................................................................8
Removing the bezel.....................................................................................................................................................9
Opening the front panel door.....................................................................................................................................9
Hard drive..........................................................................................................................................................................10
Installing the optical drive assembly ........................................................................................................................13
WLAN card........................................................................................................................................................................14
Memory module................................................................................................................................................................15
Power supply unit.............................................................................................................................................................16
Coin cell battery................................................................................................................................................................18
Heat sink............................................................................................................................................................................19
Contents
3
Installing the system fan............................................................................................................................................21
System board....................................................................................................................................................................21
Installing the system board.......................................................................................................................................22
Verifying the processor usage in Resource Monitor.............................................................................................25
Intel HD Graphics drivers..........................................................................................................................................28
Adjusting brightness in Windows 10........................................................................................................................29
USB features....................................................................................................................................................................30
Compatibility...............................................................................................................................................................32
Advantages of HDMI.................................................................................................................................................33
4
Contents
4 Troubleshooting your computer...................................................................................................................37
5 System Setup..............................................................................................................................................42
Navigation keys................................................................................................................................................................42
System Setup overview..................................................................................................................................................45
System configuration screen options......................................................................................................................47
System Configuration screen options.....................................................................................................................48
Intel Software Guard Extensions options................................................................................................................51
System Log screen options......................................................................................................................................54
8 Contacting Dell............................................................................................................................................57
Contents
5
1
Working on your computer
Safety instructions
Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety.
Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:
•
•
You have read the safety information that shipped with your computer.
A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
Before working inside your computer
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1
2
3
Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from
the network device.
4
5
6
7
Disconnect all network cables from the computer.
Disconnect your computer and all attached devices from their electrical outlets.
Press and hold the power button while the computer is unplugged to ground the system board.
Remove the cover.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
6
Working on your computer
Turning off your computer
Turning off your computer — Windows 10
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.
1
Click or tap
Click or tap
.
2
and then click or tap Shut down.
NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did
not automatically turn off when you shut down your operating system, press and hold the power button for about 6
seconds to turn them off.
After working inside your computer
After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your
computer.
1
Replace the cover.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
2
3
4
5
Connect any telephone or network cables to your computer.
Connect your computer and all attached devices to their electrical outlets.
Turn on your computer.
If required, verify that the computer works correctly by running Dell Diagnostics.
Working on your computer
7
2
Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.
Recommended tools
The procedures in this document require the following tools:
•
•
•
•
Small flat blade screwdriver
Phillips # 1 screwdriver
Small plastic scribe
Hex screwdriver
Cover
Removing the cover
1
2
To remove the cover:
a
Remove the 6-32xL6.35 screws that secure the cover to the computer [1].
b
Slide the cover toward the back of the computer and lift it away from the computer [2].
Installing the cover
1
Place the cover on the computer and slide the cover forward until it clicks into place.
Tighten the 6-32xL6.35 screws to secure the cover to the computer.
2
3
8
Removing and installing components
Front Bezel
Removing the bezel
1
2
3
To remove the bezel:
a
b
Lift the tabs to release the bezel from the chassis.
Push the bezel to lift it away from the chassis.
Installing the bezel
1
Position the bezel to align the tab holders on the chassis.
Press the bezel until the tabs clicks into place.
2
3
4
Opening the front panel door
1
2
Remove the:
a
b
CAUTION: The front panel door opens only to a limited extent. See the printed image for the maximum permissible
level.
Pull the front panel door to open it.
3
Removing and installing components
9
Hard drive
Removing the 3.5 inch hard drive assembly
1
2
Remove the:
a
b
3
To remove the hard drive assembly:
a
b
c
d
Remove the screw that secures the hard drive assembly to the front bezel door [1].
Disconnect the hard drive assembly cables from the connectors on the hard drive [2, 3].
Hold the metal tabs on both sides and pull the hard drive assembly out of the computer [6].
4
To remove the hard drive from the hard drive bracket:
a
b
Remove the screws that secure the hard drive bracket to the hard drive.
Remove the hard drive from the hard drive bracket.
10
Removing and installing components
Installing the 3.5 inch hard drive assembly
1
Insert the hard drive into the hard drive bracket.
2
3
4
5
6
7
Secure the hard drive to the hard drive bracket by using the screws.
Insert the hard drive assembly into the slot on the computer until it clicks into place.
Close the front panel door.
Install the screw that secures the hard drive assembly to the front panel door.
Connect the SATA cable and the power cable to the connectors on the hard drive.
Install the:
a
b
8
Removing the 2.5 inch hard drive assembly
1
2
Remove the:
a
b
3
To remove the hard drive assembly:
a
b
c
Disconnect the hard drive assembly cables from the connectors on the hard drive [1, 2].
Press the blue tabs on both sides [3] and pull the hard drive assembly out of the chassis [4].
4
To remove the hard drive from the hard drive bracket:
Removing and installing components
11
a
b
Pull one side of the hard drive bracket to disengage the pins on the bracket from the slots on the hard drive [1].
Lift the hard drive out of the hard drive bracket [2].
Installing the 2.5 inch hard drive assembly
1
Align and insert the pins on the hard drive bracket with the slots on one side of the hard drive.
Flex the other side of the hard drive bracket, and align and insert the pins on the bracket into the hard drive.
Slide the hard drive assembly into the slot on the computer until it clicks into place.
Close the front panel door.
2
3
4
5
6
Connect the SATA cable and the power cable to the connectors on the hard drive.
Install the:
a
b
7
Optical drive
Removing the optical drive assembly
1
2
Remove the:
a
b
3
To remove the optical drive assembly:
a
b
Disconnect the data cable and power cable from the connectors on the optical drive assembly [1, 2].
NOTE: You may need to unroute the cables from the tabs under the drive cage to allow you to disconnect
the cables from the connectors.
c
d
e
Close the front panel door [3].
Remove the 6-32xL3.6 screw that secures the optical drive assembly to the computer [4].
Slide the optical drive assembly out of the computer [5].
12
Removing and installing components
4
To remove the optical drive bracket:
a
b
Remove the M2L2 screws that secure the optical drive bracket to the optical drive.
Remove the optical drive bracket from the optical drive.
Installing the optical drive assembly
1
Place the optical drive bracket on the optical drive.
Tighten the M2L2 screws to secure the optical drive bracket to the optical drive.
Insert the optical drive assembly into the optical drive bay.
Tighten the 6-32xL3.6 screw to secure the optical drive assembly to the computer.
2
3
4
5
6
7
8
9
Route the data cable and power cable under the drive cage.
Connect the data cable and power cable to the connectors on the optical drive assembly .
Close the front panel door.
Install the:
a
b
Removing and installing components
13
WLAN card
Removing the WLAN card
1
2
Remove the:
a
b
3
4
To remove the WLAN card:
a
b
c
d
Loosen the M2.5*6.3 captive screw to release the plastic tab that secures the WLAN card to the computer [1].
Remove the plastic tab to access the WLAN cables [2].
Disconnect the WLAN cables from the connectors on the WLAN card [3].
Lift the WLAN card from the connector on the system board [4].
Installing the WLAN Card
1
Insert the WLAN card to the connector on the system board.
2
3
4
5
Connect the WLAN cables to the connectors on the WLAN card.
Place the plastic tab on the WLAN card and tighten the M2.5*6.3 screw to secure the WLAN card to the system board.
Close the front panel door.
Install the:
a
b
6
14
Removing and installing components
Memory module
Removing the memory module
1
2
Remove the:
a
b
3
4
To remove the memory module:
a
b
Push the memory module retention tabs on both sides of the memory module.
Lift the memory module from the memory module connector on the system board.
Installing the memory module
1
Align the notch on the memory module with the tab on the memory module connector.
Insert the memory module into the memory module socket.
Press the memory module until the memory module retention tabs click into place.
Close the front panel door.
2
3
4
5
Install the:
a
b
6
Expansion card
Removing the PCIe expansion card
1
2
Remove the:
a
b
3
4
To remove the PCIe expansion card:
a
Pull the release latch to unlock the PCIe expansion card [1].
b
Push the release tab [2] and lift the PCIe expansion card out of the computer [3].
Removing and installing components
15
NOTE: The release tab is at the base of the expansion card.
Installing the PCIe expansion card
1
Pull the release latch backward to open.
Insert the PCIe expansion card to the connector on the system board.
Secure the PCIe expansion card by pushing the card retention latch until it clicks into place.
Close the release latch.
2
3
4
5
6
Close the front panel door.
Install the:
a
b
7
Power supply unit
Removing the power supply unit (PSU)
1
2
Remove the:
a
b
3
4
To remove the PSU:
a
b
Remove the 6-32xL6.35 screws that secure the PSU to the computer [1].
Disconnect the PSU cables from the connectors on the system board [2, 3].
NOTE: Push the tabs on the cables to release it from the connectors.
Unroute the PSU cables from the retention clips.
Press the metal release tab [4], slide the PSU toward the back and lift it out of the computer [5].
c
d
16
Removing and installing components
Installing the power supply unit (PSU)
1
Insert the PSU into the PSU slot and slide it toward the back of the computer until it clicks into place.
Tighten the 6-32xL6.35 screws to secure the PSU to the computer.
Route the PSU cables through the retention tabs.
Connect the PSU cables to the connectors on the system board.
Close the front panel door.
2
3
4
5
6
Install the:
a
b
7
Power switch
Removing the power switch
1
2
Remove the:
a
b
3
4
To remove the power switch:
a
Disconnect the power switch cable from the system board [1].
b
Press the release tabs [2] and slide the power switch out from the front of the computer [3].
NOTE: It is recommended to move aside the power cables connected to the system board or disconnect the
power cables from the system board.
Removing and installing components
17
Installing the power switch
1
Insert the power switch into the slot from the front of the computer and press it until it clicks into place.
2
3
4
Align the cable with the pins on the connector and connect the cable.
Close the front panel door.
Install the:
a
b
5
Coin cell battery
Removing the coin cell battery
1
2
Remove the:
a
b
3
4
To remove the coin cell battery:
a
Press the release latch until the coin cell battery pops out.
b
Remove the coin cell battery from the connector on the system board.
18
Removing and installing components
Installing the coin cell battery
1
Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector.
2
3
4
Press the battery into the connector until it locks into place.
Close the front panel door.
Heat sink
Removing the heat sink assembly
1
2
Remove the:
a
b
3
4
To remove the heat sink assembly:
a
Disconnect the heat sink assembly cable from the connector on the system board [1].
b
Loosen the captive screws that secure the heat sink assembly to the system board [2, 3, 4, 5].
NOTE: Loosen the screws that secure the heat sink to the system board in the order of the callout numbers
[2, 3, 4, 5].
c
Lift the heat sink assembly away from the computer [6].
Installing the heat sink assembly
1
Align the screws of the heat sink assembly with the holders on the system board.
2
3
Place the heat sink assembly on the processor.
Tighten the captive screws to secure the heat sink assembly to the system board.
NOTE: Tighten the screws on the system board in the order of the callout numbers as indicated in the removal
instructions.
4
5
Connect the heat sink assembly cable to the connector on the system board.
Close the front panel door.
Removing and installing components
19
6
7
Install the:
a
b
Processor
Removing the processor
1
2
Remove the:
a
b
3
4
5
To remove the processor:
a
b
c
Release the socket lever by pushing the lever down and out from under the tab on the processor shield [1].
Lift the lever upward and lift the processor shield [2].
Lift the processor out of the socket [3].
CAUTION: Do not touch the processor socket pins, they are fragile and can be permanently damaged. Be
careful not to bend the pins in the processor socket when removing the processor out of the socket.
Installing the processor
1
Align the processor with the socket keys.
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into
the socket.
2
3
4
5
6
7
8
Align the pin-1 indicator of the processor with the triangle on the socket.
Place the processor on the socket such that the slots on the processor align with the socket keys.
Close the processor shield by sliding it under the retention screw.
Lower the socket lever and push it under the tab to lock it.
Close the front panel door.
Install the:
a
b
9
20
Removing and installing components
System fan
Removing the system fan
1
2
Remove the:
a
b
3
4
To remove the system fan:
a
b
c
Disconnect the system fan cable from the connector on the system board [1].
Remove the screws that secure the system fan to the computer [2].
Slide the system fan out of the computer [3].
Installing the system fan
1
Hold the system fan with the cable facing the bottom of the computer.
Align the system fan to the screws holders on the chassis wall.
Tighten the screws to secure the system fan to the computer.
Connect the system fan cable to the connector on the system board.
Close the front panel door.
2
3
4
5
6
Install the:
a
b
7
System board
Removing the system board
1
2
Remove the:
Removing and installing components
21
a
b
3
4
Remove the:
a
b
c
d
e
f
5
6
Disconnect all the cables from the connectors on the system board.
To remove the system board:
a
b
Remove the 6-32xL6.35 screws that secure the system board to the computer [1].
Slide and lift the system board away from the chassis [2].
Installing the system board
1
Hold the system board by its edges and align it toward the back of the computer.
2
Lower the system board into the computer until the connectors at the back of the system board align with the slots on the chassis,
and the screw holes on the system board align with the standoffs on the computer.
3
4
5
6
Tighten the 6-32xL6.35 screws to secure the system board to the computer.
Route all the cables through the routing tabs.
Align the cables with the pins on connectors on the system board and connect the cables.
Install the:
a
b
c
d
e
f
7
Close the front panel door.
Install the:
8
a
b
9
22
Removing and installing components
System board layout
1
CPU fan connector
Memory module connectors
SATA power connector 1
SATA0 connector
2
PSU connector
3
4
Power switch connector
SATA1/optical drive connector
SATA3 connector
5
6
7
8
9
SATA2 connector
10
12
14
16
18
20
WLAN connector
11
13
15
17
19
SATA power connector 2
Coin cell battery
PSU connector
CMOS/Password/ME jumper
PCIex1 card slot
LPC Debug Interface
PCIex16 card slot
PCIex1 card slot
Processor socket
System fan connector
Removing and installing components
23
3
Technology and components
Processors
Vostro 3660 systems are shipped with Intel 6th generation core processor technology. Vostro 3669 systems are shipped with Intel 7th
generation core processor technology.
Vostro 3660:
•
•
•
•
Intel 6th Generation Celeron G3900 (2 MB Cache, 2.80 GHz)
Intel 6th Generation Pentium G4400 (3 MB Cache, 3.30 GHz)
Intel 6th Generation Core i3-6100 (3 MB Cache, 3.70 GHz)
Intel 6th Generation Core i5-6400 (6 MB Cache, up to 3.30 GHz)
Vostro 3669:
•
•
•
•
•
Intel 7th Generation Celeron G3930 (2 MB Cache, 2.90 GHz)
Intel 7th Generation Pentium G4560 (3 MB Cache, 3.50 GHz)
Intel 7th Generation Core i3-7100 (3 MB Cache, 3.90 GHz)
Intel 7th Generation Core i5-7400 (6 MB Cache, up to 3.50 GHz)
Intel 7th Generation Core i7-7700 (8 MB Cache, up to 4.20 GHz)
NOTE: The clock speed and performance varies depending on the workload and other variables. Total cache up to 8 MB cache
depending on processor type.
Identifying processors in Windows 10
1
Tap Search the Web and Windows.
Type Device Manager.
Tap Processor.
2
3
The basic information of the processor is displayed.
Verifying the processor usage in Task Manager
1
Right click on the desktop.
2
Select Start Task Manager.
The Windows Task Manager window is displayed.
Click the Performance tab in the Windows Task Manager window.
3
24
Technology and components
Verifying the processor usage in Resource Monitor
1
Right click the desktop.
2
Select Start Task Manager.
The Windows Task Manager window is displayed.
Click the Performance tab in the Windows Task Manager window.
The processor performance details are displayed.
Click Open Resource Monitor.
3
4
Technology and components
25
Chipsets
All Desktops communicate with the CPU through the chipset. This system is shipped with the Intel 100 Series chipset.
Downloading the chipset driver
1
Turn on the computer.
2
3
Go to Dell.com/support.
Click Product Support, enter the Service Tag of your computer, and then click Submit.
NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your computer model.
Click Drivers and Downloads.
4
5
6
7
8
9
Select the operating system installed in your computer.
Scroll down the page, expand Chipset, and select your chipset driver.
Click Download File to download the latest version of the chipset driver for your computer.
After the download is complete, navigate to the folder where you saved the driver file.
Double-click the chipset driver file icon and follow the instructions on the screen.
Identifying the chipset in Device Manager on Windows 10
1
Click All Settings
on the Windows 10 Charms Bar.
2
3
From the Control Panel, select Device Manager.
Expand System Devices and search for the chipset.
26
Technology and components
Intel HD Graphics
This computer is shipped with the Intel HD Graphics graphics chipset.
Intel HD Graphics drivers
Verify if the Intel HD Graphics drivers are already installed in the computer.
Table 2. Intel HD Graphics drivers
Before installation
After installation
Display options
Identifying the display adapter
1
Start the Search Charm and select Settings.
2
3
Type Device Managerin the search box and tap Device Manager from the left pane.
Expand Display adapters.
The display adapters are displayed.
Downloading drivers
1
Turn on the computer.
2
3
Go to Dell.com/support.
Click Product Support, enter the Service Tag of your computer, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your computer model.
Click Drivers and Downloads.
4
5
6
7
8
9
Select the operating system installed on your computer.
Scroll down the page and select the graphic driver to install.
Click Download File to download the graphic driver for your computer.
After the download is complete, navigate to the folder where you saved the graphic driver file.
Double-click the graphic driver file icon and follow the instructions on the screen.
Changing the screen resolution
1
Right click on the desktop and select Display Settings.
2
3
Tap or click Advanced display settings.
Select the required resolution from the drop-down list and tap Apply.
28
Technology and components
Adjusting brightness in Windows 10
To enable or disable automatic screen brightness adjustment:
1
Right click All Settings
→ System → Display.
2
Use the Adjust my screen brightness automatically slider to enable or disable automatic-brightness adjustment.
NOTE: You can also use the Brightness level slider to adjust the brightness manually.
Connecting to external display devices
Follow these steps to connect your computer to an external display device:
1
Ensure that the projector is turned on and plug the projector cable into a video port on your computer.
Press the Windows logo+P key.
2
3
Select one of the following modes:
•
•
•
•
PC screen only
Duplicate
Extend
Second Screen only
NOTE: For more information, see the document that shipped with your display device.
Hard drive options
This computer supports HDD.
Identifying the hard drive in Windows 10
1
Click All Settings
on the Windows 10 Charms Bar.
2
Click Control Panel, select Device Manager , and expand Disk drives.
The hard drive is listed under Disk drives.
Technology and components
29
Entering BIOS setup
1
Turn on or restart your laptop.
2
When the Dell logo appears, perform one of the following actions to enter the BIOS setup program:
•
With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
Hard drive is listed under the System Information under the General group.
USB features
The Universal Serial Bus, or well known as USB was introduced to the PC world in 1996 which dramatically simplified the connection
between host computer and peripheral devices such as mice and keyboards, external hard drive or optical devices, Bluetooth and many
more peripheral devices in the market.
Let's take a quick look on the USB evolution referencing to the table below.
Table 3. USB evolution
Type
Data Transfer Rate
4.8 Gbps
Category
Introduction Year
USB 3.0
USB 2.0
USB 1.1
USB 1.0
Super Speed
High Speed
Full Speed
Low Speed
2010
2000
1998
1996
480 Mbps
12 Mbps
1.5 Mbps
USB 3.0 (SuperSpeed USB)
For years, the USB 2.0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and
yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. The USB 3.0 finally has the
answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.0 features are as follows:
•
•
•
•
•
•
Higher transfer rates (up to 4.8 Gbps)
Increased maximum bus power and increased device current draw to better accommodate power-hungry devices
New power management features
Full-duplex data transfers and support for new transfer types
Backward USB 2.0 compatibility
New connectors and cable
The topics below cover some of the most commonly asked questions regarding USB 3.0.
30
Technology and components
Speed
Currently, there are 3 speed modes defined by the latest USB 3.0 specification. They are Super-Speed, Hi-Speed and Full-Speed. The new
SuperSpeed mode has a transfer rate of 4.8Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode, commonly known
as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward
compatibility.
USB 3.0 achieves the much higher performance by the technical changes below:
•
•
An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below).
USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.0 adds four more for two pairs of differential
signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.
•
USB 3.0 utilizes the bidirectional data interface, rather than USB 2.0's half-duplex arrangement. This gives a 10-fold increase in
theoretical bandwidth.
With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high
megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the
480Mbps theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) — the actual real-world maximum.
Similarly, USB 3.0 connections will never achieve 4.8Gbps. We will likely see a real-world maximum rate of 400MB/s with overheads. At
this speed, USB 3.0 is a 10x improvement over USB 2.0.
Applications
USB 3.0 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB video was
barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine that with
5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps throughput.
Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.8Gbps speed, the standard will find its way into some
products that previously weren't USB territory, like external RAID storage systems.
Listed below are some of the available SuperSpeed USB 3.0 products:
•
•
External Desktop USB 3.0 Hard Drives
Portable USB 3.0 Hard Drives
Technology and components
31
•
•
•
•
•
•
•
•
USB 3.0 Drive Docks & Adapters
USB 3.0 Flash Drives & Readers
USB 3.0 Solid-state Drives
USB 3.0 RAIDs
Optical Media Drives
Multimedia Devices
Networking
USB 3.0 Adapter Cards & Hubs
Compatibility
The good news is that USB 3.0 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all, while USB 3.0
specifies new physical connections and thus new cables to take advantage of the higher speed capability of the new protocol, the
connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as before. Five new
connections to carry receive and transmitted data independently are present on USB 3.0 cables and only come into contact when
connected to a proper SuperSpeed USB connection.
Windows 8 will be bringing native support for USB 3.0 controllers. This is in contrast to previous versions of Windows, which continue to
require separate drivers for USB 3.0 controllers.
Microsoft announced that Windows 7 would have USB 3.0 support, perhaps not on its immediate release, but in a subsequent Service
Pack or update. It is not out of the question to think that following a successful release of USB 3.0 support in Windows 7, SuperSpeed
support would trickle down to Vista. Microsoft has confirmed this by stating that most of their partners share the opinion that Vista should
also support USB 3.0.
Super-Speed support for Windows XP is unknown at this point. Given that XP is a seven-year-old operating system, the likelihood of this
happening is remote.
HDMI 1.4
This topic explains the HDMI 1.4 and its features along with the advantages.
HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an
interface between any compatible digital audio/video source, such as a set-top box, DVD player, or A/V receiver and a compatible digital
audio and/or video monitor, such as a digital TV (DTV). The intended applications for HDMI are set-top boxes, TVs, and DVD players. The
primary advantage is cable reduction and content protection provisions. HDMI supports standard, enhanced, or high-definition video, plus
multichannel digital audio on a single cable.
NOTE: The HDMI 1.4 will provide 5.1 channel audio support.
HDMI 1.4 Features
•
HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled
devices without a separate Ethernet cable
•
Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio
system, eliminating the need for a separate audio cable
•
•
3D - Defines input/output protocols for major 3D video formats, paving the way for true 3D gaming and 3D home theater applications
Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings
based on content type
•
•
Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics.
4 K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema
systems used in many commercial movie theaters
•
HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p
32
Technology and components
•
Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands
of the motoring environment while delivering true HD quality
Advantages of HDMI
•
Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.
•
Low -cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a
simple, cost-effective manner
•
•
Audio HDMI supports multiple audio formats, from standard stereo to multichannel surround sound
HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables
currently used in A/V systems
•
HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality
Memory features
In this computer, the memory (RAM) is a part of the system board. This computer supports a minimum of 2 GB and a maximum of 16 GB
memory, with the following features:
•
•
2400 MHz DDR4 for Vostro 3669 systems
2133 MHz DDR4 for Vostro 3660 systems
NOTE: If this computer is purchased with Intel 6th Generation CPUs or 7th Generation Celeron dual core CPU, the maximum
MHz this computer can achieve is 2133, though the memory material used is 2400 MHz.
Verifying system memory
Windows 10
1
Clickthe Windows button and select All Settings
> System .
2
Under System, click About.
Verifying system memory in setup
1
Turn on or restart your computer..
2
Perform one of the following actions after the Dell logo is displayed:
•
With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
3
On the left pane, select Settings > General > System Information,
The memory information is displayed on the right pane.
DDR4
DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512
GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM. DDR4 synchronous dynamic random-access memory is keyed
differently from both SDRAM and DDR to prevent the user from installing the wrong type of memory into the system.
DDR4 needs 20 percent less or just 1.2 volts, compared to DDR3 which requires 1.5 volts of electrical power to operate. DDR4 also
supports a new, deep power-down mode that allows the host device to go into standby without needing to refresh its memory. Deep
power-down mode is expected to reduce standby power consumption by 40 to 50 percent.
Technology and components
33
Key Specifications
The table below shows the specifications comparison between DDR3 vs. DDR4:
Table 4. DDR3 vs DDR4
Feature/Option
Chip Densities
Data rates
DDR3
DDR4
DDR 4 Advantages
512 Mb-8 Gb
800 Mb/s-2133 Mb/s
1.5 V
4 Gb-16 Gb
1600 Mb/s-3200 Mb/s
1.2 V
Larger DIMM capacities
Migration to higher speed I/O
Voltage
Reduced memory power
demand
Low voltage standard
Internal banks
Yes (DDR3L at 1.35V)
8
Anticipated at 1.05V
16
Memory Power Reductions
Higher data rates
Bank groups (BG)
0
4
Faster burst accesses
VREF inputs
2 —DQs and CMD/ADDR
300 Mhz-800 Mhz
10MHz – 125MHz (optional)
AL+CL
1 — CMD/ADDR
667Mhz-1.6Ghz
Undefined to 125MHz
AL+CL
VREFDQ Now Internal
Higher data rates
tCK — DLL Enabled
tCK — DLL Disabled
Read Latency
DLL-off now fully supported
Expanded values
Write Latency
AL+CWL
AL+CWL
Expanded values
DQ Driver (ALT)
DQ Bus
40&Omega
48&Omega
Optimal for PtP Applications
Less I/O Noise and Power
Support for higher data rates
Ease of use
SSTL15
POD12
RTT Values (in Ω)
RTT not allowed
ODT Modes
120,60,40,30,20
READ Bursts
240,120,80,60,48,40,34
Disables during READ Bursts
Nominal, Dynamic,Park
Nominal, Dynamic
Add’l Control Mode; OTF Value
Change
ODT Control
ODT Signaling Required
ODT Signaling Not Required
Ease of ODT Control; Allows
Non-ODT Routing, PtP Apps
Multi-Purpose Register
DIMM Types
Four Registers – 1 Defined, 3
RFU
Four Registers – 3 Defined, 1
RFU
Provides Additional Specialty
Readout
RDIMM, LRDIMM, UDIMM,
SODIMM
RDIMM, LRDIMM, UDIMM,
SODIMM
DIMM Pins
RAS
240 (R, LR, U); 204 (SODIMM) 288 (R, LR, U); 260 (SODIMM)
ECC
CRC, Parity, Addressability,
GDM
More RAS features; improved
data integrity
DDR4 Details
There are subtle differences between DDR3 and DDR4 memory modules, as listed below.
Key notch difference
34
Technology and components
The key notch on a DDR4 module is in a different location from the key notch on a DDR3 module. Both notches are on the insertion edge
but the notch location on the DDR4 is slightly different, to prevent the module from being installed into an incompatible board or platform.
Figure 1. Notch difference
Increased thickness
DDR4 modules are slightly thicker than DDR3, to accommodate more signal layers.
Figure 2. Thickness difference
Curved edge
DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation.
Figure 3. Curved edge
Troubleshooting
Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not
turn on. Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the
system or under the keyboard, as in some portable systems.
Testing memory using ePSA
1
Turn on or restart your computer.
2
Perform one of the following actions after the Dell logo is displayed:
•
With keyboard — Press F2.
The PreBoot System Assessment (PSA) starts on your computer.
Technology and components
35
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Turn off
the computer and try again.
Realtek HD audio drivers
Verify if the Realtek audio drivers are already installed in the computer.
Table 5. Realtek HD audio drivers
Before installation
After installation
36
Technology and components
4
Troubleshooting your computer
You can troubleshoot your computer using indicators like diagnostic lights, beep codes, and error messages during the operation of the
computer.
Diagnostics
The computer POST (Power On Self Test) ensures that it meets the basic computer requirements and the hardware is working
appropriately before the boot process begins. If the computer passes the POST, the computer continues to start in a normal mode.
However, if the computer fails the POST, the computer emits a series of LED codes during the start-up. The system LED is integrated on
the Power button.
The following table shows different light patterns and what they indicate.
Table 6. Diagnostics
Number of LED flashes
2 amber
Beep code
Problem description
2
No memory or RAM detected
Memory or RAM failure
CMOS battery failure
4 amber
4
5 amber
5
3 amber, 4 white
3 amber, 3 white
3,4
3,3
Recovery image invalid
Recovery image not found
Diagnostic error messages
Table 7. Diagnostic error messages
Error messages
Description
AUXILIARY DEVICE FAILURE
The touchpad or external mouse may be faulty. For an external
mouse, check the cable connection. Enable the Pointing Device
option in the System Setup program.
BAD COMMAND OR FILE NAME
Ensure that you have spelled the command correctly, put spaces in
the proper place, and used the correct path name.
CACHE DISABLED DUE TO FAILURE
CD DRIVE CONTROLLER FAILURE
The primary cache internal to the microprocessor has failed.
Contact Dell
The optical drive does not respond to commands from the
computer.
DATA ERROR
The hard drive cannot read the data.
DECREASING AVAILABLE MEMORY
One or more memory modules may be faulty or improperly seated.
Reinstall the memory modules or, if necessary, replace them.
DISK C: FAILED INITIALIZATION
The hard drive failed initialization. Run the hard drive tests in Dell
Diagnostics.
Troubleshooting your computer
37
Error messages
Description
DRIVE NOT READY
The operation requires a hard drive in the bay before it can
continue. Install a hard drive in the hard drive bay.
ERROR READING PCMCIA CARD
The computer cannot identify the ExpressCard. Reinsert the card
or try another card.
EXTENDED MEMORY SIZE HAS CHANGED
The amount of memory recorded in non-volatile memory (NVRAM)
does not match the memory module installed in the computer.
Restart the computer. If the error appears again, Contact Dell
THE FILE BEING COPIED IS TOO LARGE FOR THE
DESTINATION DRIVE
The file that you are trying to copy is too large to fit on the disk, or
the disk is full. Try copying the file to a different disk or use a larger
capacity disk.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING
CHARACTERS: \ / : * ? " < > | -
Do not use these characters in filenames.
GATE A20 FAILURE
A memory module may be loose. Reinstall the memory module or, if
necessary, replace it.
GENERAL FAILURE
The operating system is unable to carry out the command. The
message is usually followed by specific information. For example,
Printer out of paper. Take the appropriate
action.
HARD-DISK DRIVE CONFIGURATION ERROR
HARD-DISK DRIVE CONTROLLER FAILURE 0
The computer cannot identify the drive type. Shut down the
computer, remove the hard drive, and boot the computer from an
optical drive. Then, shut down the computer, reinstall the hard
drive, and restart the computer. Run the Hard Disk Drive tests in
Dell Diagnostics.
The hard drive does not respond to commands from the computer.
Shut down the computer, remove the hard drive, and boot the
computer from an optical drive. Then, shut down the computer,
reinstall the hard drive, and restart the computer. If the problem
persists, try another drive. Run the Hard Disk Drive tests in Dell
Diagnostics.
HARD-DISK DRIVE FAILURE
The hard drive does not respond to commands from the computer.
Shut down the computer, remove the hard drive, and boot the
computer from an optical drive. Then, shut down the computer,
reinstall the hard drive, and restart the computer. If the problem
persists, try another drive. Run the Hard Disk Drive tests in Dell
Diagnostics.
HARD-DISK DRIVE READ FAILURE
INSERT BOOTABLE MEDIA
The hard drive may be defective. Shut down the computer, remove
the hard drive, and boot the computer from an optical. Then, shut
down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the Hard
Disk Drive tests in Dell Diagnostics.
The operating system is trying to boot to non-bootable media, such
as an optical drive. Insert bootable media.
INVALID CONFIGURATION INFORMATION-PLEASE RUN
SYSTEM SETUP PROGRAM
The system configuration information does not match the hardware
configuration. The message is most likely to occur after a memory
module is installed. Correct the appropriate options in the system
setup program.
KEYBOARD CLOCK LINE FAILURE
For external keyboards, check the cable connection. Run the
Keyboard Controller test in Dell Diagnostics.
38
Troubleshooting your computer
Error messages
Description
KEYBOARD CONTROLLER FAILURE
For external keyboards, check the cable connection. Restart the
computer, and avoid touching the keyboard or the mouse during
the boot routine. Run the Keyboard Controller test in Dell
Diagnostics.
KEYBOARD DATA LINE FAILURE
KEYBOARD STUCK KEY FAILURE
For external keyboards, check the cable connection. Run the
Keyboard Controller test in Dell Diagnostics.
For external keyboards or keypads, check the cable connection.
Restart the computer, and avoid touching the keyboard or keys
during the boot routine. Run the Stuck Key test in Dell
Diagnostics.
LICENSED CONTENT IS NOT ACCESSIBLE IN
MEDIADIRECT
Dell MediaDirect cannot verify the Digital Rights Management
(DRM) restrictions on the file, so the file cannot be played.
MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ
VALUE EXPECTING VALUE
A memory module may be faulty or improperly seated. Reinstall the
memory module or, if necessary, replace it.
MEMORY ALLOCATION ERROR
The software you are attempting to run is conflicting with the
operating system, another program, or a utility. Shut down the
computer, wait for 30 seconds, and then restart it. Run the
program again. If the error message still appears, see the software
documentation.
MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS,
READ VALUE EXPECTING VALUE
A memory module may be faulty or improperly seated. Reinstall the
memory module or, if necessary, replace it.
MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ
VALUE EXPECTING VALUE
A memory module may be faulty or improperly seated. Reinstall the
memory module or, if necessary, replace it.
MEMORY WRITE/READ FAILURE AT ADDRESS, READ
VALUE EXPECTING VALUE
A memory module may be faulty or improperly seated. Reinstall the
memory module or, if necessary, replace it.
NO BOOT DEVICE AVAILABLE
The computer cannot find the hard drive. If the hard drive is your
boot device, ensure that the drive is installed, properly seated, and
partitioned as a boot device.
NO BOOT SECTOR ON HARD DRIVE
NO TIMER TICK INTERRUPT
The operating system may be corrupted, Contact Dell.
A chip on the system board may be malfunctioning. Run the
System Set tests in Dell Diagnostics.
NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME
PROGRAMS AND TRY AGAIN
You have too many programs open. Close all windows and open the
program that you want to use.
OPERATING SYSTEM NOT FOUND
Reinstall the operating system. If the problem persists, Contact
Dell.
OPTIONAL ROM BAD CHECKSUM
SECTOR NOT FOUND
The optional ROM has failed. Contact Dell.
The operating system cannot locate a sector on the hard drive. You
may have a defective sector or corrupted File Allocation Table
(FAT) on the hard drive. Run the Windows error-checking utility to
check the file structure on the hard drive. See Windows Help and
Support for instructions (click Start > Help and Support). If a large
number of sectors are defective, back up the data (if possible), and
then format the hard drive.
SEEK ERROR
The operating system cannot find a specific track on the hard drive.
Troubleshooting your computer
39
Error messages
Description
SHUTDOWN FAILURE
A chip on the system board may be malfunctioning. Run the
System Set tests in Dell Diagnostics. If the message reappears,
Contact Dell.
TIME-OF-DAY CLOCK LOST POWER
TIME-OF-DAY CLOCK STOPPED
System configuration settings are corrupted. Connect your
computer to an electrical outlet to charge the battery. If the
problem persists, try to restore the data by entering the System
Setup program, then immediately exit the program. If the message
reappears, Contact Dell.
The reserve battery that supports the system configuration
settings may require recharging. Connect your computer to an
electrical outlet to charge the battery. If the problem persists,
Contact Dell.
TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP
PROGRAM
The time or date stored in the system setup program does not
match the system clock. Correct the settings for the Date and
Time options.
TIMER CHIP COUNTER 2 FAILED
A chip on the system board may be malfunctioning. Run the
System Set tests in Dell Diagnostics.
UNEXPECTED INTERRUPT IN PROTECTED MODE
The keyboard controller may be malfunctioning, or a memory
module may be loose. Run the System Memory tests and the
Keyboard Controller test in Dell Diagnostics or Contact Dell.
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY
Insert a disk into the drive and try again.
System error messages
Table 8. System error messages
System message
Description
Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help in
resolving this problem, please note this
The computer failed to complete the boot routine three
consecutive times for the same error.
checkpoint and contact Dell Technical Support
CMOS checksum error
CPU fan failure
RTC is reset, BIOS Setup default has been loaded.
CPU fan has failed.
System fan failure
Hard-disk drive failure
Keyboard failure
System fan has failed.
Possible hard disk drive failure during POST.
Keyboard failure or loose cable. If reseating the cable does not solve
the problem, replace the keyboard.
No boot device available
No bootable partition on hard disk drive, the hard disk drive cable is
loose, or no bootable device exists.
•
If the hard drive is your boot device, ensure that the cables are
connected and that the drive is installed properly and
partitioned as a boot device.
•
Enter system setup and ensure that the boot sequence
information is correct.
No timer tick interrupt
A chip on the system board might be malfunctioning or
motherboard failure.
40
Troubleshooting your computer
System message
Description
NOTICE - Hard Drive SELF MONITORING SYSTEM has
reported that a parameter has exceeded its
normal operating range. Dell recommends that
you back up your data regularly. A parameter
out of range may or may not indicate a
potential hard drive problem
S.M.A.R.T error, possible hard disk drive failure.
Troubleshooting your computer
41
5
System Setup
Topics:
•
•
Boot Sequence
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example:
optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:
•
•
Access System Setup by pressing F2 key
Bring up the one-time boot menu by pressing F12 key
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:
•
•
Removable Drive (if available)
STXXXX Drive
NOTE: XXX denotes the SATA drive number.
•
•
Optical Drive
Diagnostics
NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.
The boot sequence screen also displays the option to access the System Setup screen.
Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the
system.
Keys
Navigation
Up arrow
Down arrow
Enter
Moves to the previous field.
Moves to the next field.
Selects a value in the selected field (if applicable) or follow the link in the field.
Expands or collapses a drop‐down list, if applicable.
Moves to the next focus area.
Spacebar
Tab
NOTE: For the standard graphics browser only.
Esc
F1
Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message
that prompts you to save any unsaved changes and restarts the system.
Displays the System Setup help file.
42
System Setup
6
System Setup Options
Table 9. — Main
System Time
System Date
BIOS Version
Product Name
Service Tag
Asset Tag
CPU Type
CPU Speed
CPU ID
Displays the system time. Allows you to reset the time on the computer’s internal clock.
Displays the system date. Allows you to reset the date on the computer’s internal calendar.
Displays the BIOS revision.
Displays the computer model number.
Displays the service tag of your computer.
Displays the asset tag of your computer (if available).
Displays the type of processor.
Displays the speed of the processor
Displays the processor ID
CPU Cache
HDD0
Displays the L1, L2, and L3 cache size of the processor.
Displays the HDD0 size of the computer.
HDD1
Displays the HDD1 size of the computer.
HDD2
Displays the HDD2 size of the computer.
HDD3
Displays the HDD3 size of the computer.
System Memory
Memory Speed
Displays the size of the memory installed.
Displays the speed of the memory installed.
Table 10. — Advanced
Intel (R) SpeedStep (TM)
Allows you to enable or disable the Intel SpeedStep technology.
Default: Enabled
Virtualization
Allows you to enable or disable the virtualization feature.
Default: Enabled
VT for Direct I/O
Trusted Execution
Integrated NIC
SATA Operation
Intel Multi-Display
Allows you to enable or disable the VT for direct I/O.
Default: Enabled
Allows you to enable or disable the trusted execution.
Default: Disabled
Allows you to enable to disable the integrated network
Default: Enabled
Allows you to change the SATA mode
Default: AHCI
Allows you to enable or disable the multi-display feature.
System Setup Options
43
Default: disabled
USB Emulation
Allows you to enable or disable the USB emulation.
Default: Enabled
SW Guard Extensions (SGX)
USB Configuration
Allows you to enable or disable the SW guard extensions (SGX).
Default: Disabled
Allows you to enable or disable the USB ports.
Front USB Ports: Enabled
Rear USB Ports: Enabled
Power Options
Allows you to modify the power options.
Wake up by Integrated LAN/WLAN: Disabled
AC Recovery: Power Off
Deep Sleep Control: Enabled in S4 and S5 modes
Auto Power On: Disabled
Auto Power On Mode: Allows you to select the day (Default: disabled)
Auto Power On Date: Allows you to select the date
Auto Power On Time: Allows you to select the time
SMART Settings
Allows you to enable to enable or disable the SMART feature.
Default: Disabled
Table 11. — Security
Unlock Setup Status
Allows you to lock or unlock the system setup.
Default: Unlocked
Admin Password Status
System Password Status
HDD Password Status
Displays the status indicating if the Administrator password is set.
Default: Not Set
Displays the status indicating if the System password is set.
Default: Not Set
Displays the status indicating if the System password is set.
Default: Not Set
Asset Tag
Allows you to enter your service tag.
Allows you to create an admin password.
Allows you to create an HDD password.
Allows you to create a system password.
Admin Password
HDD Password
System Password
Password Change
Allows you to set the option to change password.
Default: Permitted
Firmware TPM
Allows you to enable or disable the Firmware TPM.
Default: Disabled
44
System Setup Options
HDD Protection
Allows to modify the HDD protection feature.
Default: Disabled
Table 12. — Boot
Boot List Option
Displays the boot modes
Default: UEFI
File Browser Add Boot Option and File Browser Del Boot Option are
actiavted
Secure Boot
Allows you to enable or disable the Secure Boot control.
Default: Enabled
Legacy Option ROMs
Boot Option Priorities
Allows you to load the legacy option ROMs.
Default: Disabled
Enables you to change the boot option priorities.
Table 13. — Exit
Save Changes and Reset
Allows to save or rest the changes made to the system setup.
1
Allows you to discard the changes made to the system setup.
Allows you to restore the system setup options to default.
Allows you to discard the changes made to the system setup.
Allows you to save the changes made to the system setup.
2
3
4
Topics:
•
•
•
System Setup overview
System Setup allows you to:
•
•
•
Change the system configuration information after you add, change, or remove any hardware in your computer.
Set or change a user-selectable option such as the user password.
Read the current amount of memory or set the type of hard drive installed.
Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference.
CAUTION: Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause
your computer to work incorrectly.
Accessing System Setup
1
Turn on (or restart) your computer.
2
After the white Dell logo appears, press F2 immediately.
The System Setup page is displayed.
System Setup Options
45
NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or
restart your computer and try again.
NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup.
System setup options
NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
General screen options
This section lists the primary hardware features of your computer.
Option
Description
System Information
•
•
System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date,
Manufacture Date, and the Express Service Code.
Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode,
Memory Technology, DIMM 1 Size, DIMM 2 Size.
•
•
PCI information: Displays Slot 1, Slot 2, and Slot 3.
Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum
Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit
technology.
•
Device Information: Displays Primary Hard Drive, SATA-0, SATA-1, SATA-2, SATA-3, LOM MAC Address,
Video Controller, Audio Controller.
Boot Sequence
Boot Sequence
Allows you to specify the order in which the computer attempts to find an operating
system. To change the boot order, select the device that you want to change in the list,
which is available on the right-hand side. After you select the device, click up or down
arrows or use your keyboard Page Up or Page Down keys to change the boot options
order. You can also select or de-select from the list using the check-boxes available on
the left hand side. You should enable the Legacy Option ROMs to setup the Legacy boot
mode. This Legacy boot mode is not allowed when you enable the Secure Boot. The
options are:
•
Boot Sequence - By default, the Windows Boot Manager check box is selected.
NOTE: The default option might differ based on the operating system
of your computer.
•
Boot List Option - The list options are Legacy and UEFI. By default, the option UEFI is
selected.
NOTE: The default option might differ based on the operating system
of your computer.
•
•
•
•
•
•
•
Add Boot Option - Enables you to add a boot option.
Delete Boot Option - Enables you to delete an existing boot option.
View - Enables you to view the current boot option in the computer.
Restore Settings - Restores the default settings of the computer.
Save Settings - Saves the settings of the computer.
Apply - Enables you to apply the settings.
Exit - Exits and starts the computer.
Boot List Options
Allows you to change the boot list option:
46
System Setup Options
Option
Description
•
•
Legacy
UEFI (enabled by default)
Advanced Boot
Options
This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled.
Date/Time
Allows you to change the date and time.
System configuration screen options
Option
Description
Integrated NIC
If you enable UEFI network stack, UEFI network protocols will be available. UEFI network allows pre-os and early
os networking features to use NICs that are enabled. This may be used without PXE turned on. When you enable
Enabled w/PXE, the type of PXE boot (Legacy PXE or UEFI PXE) depends on the current boot mode and type of
option ROMs in use. The UEFI Network Stack is required in order to have UEFI PXE functionality fully enabled.
•
Enabled UEFI Network Stack - This option is disabled by default.
Allows you to configure the integrated network controller. The options are:
•
•
•
Disabled
Enabled
Enabled w/PXE: This option is enabled by default.
NOTE: Depending on the computer and its installed devices, the items listed in this section may or may
not appear.
SATA Operation
Allows you to configure the internal SATA hard-drive controller. The options are:
•
•
Disabled
AHCI: This option is enabled by default.
Drives
Allows you to configure the SATA drives on board. All drives are enabled by default. The options are:
•
•
•
•
•
SATA-0
SATA-1
SATA-2
SATA-3
SATA-4
SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup. This
technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specification. This option is
disabled by default.
•
Enable SMART Reporting
USB Configuration This field configures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any
type of USB Mass Storage Devices (HDD, memory key, floppy).
If USB port is enabled, device attached to this port is enabled and available for OS.
If USB port is disabled, the OS cannot see any device attached to this port.
System Setup Options
47
Option
Description
The options are:
•
•
•
Enable Boot Support
Enable Rear USB Ports: Include options for 6 ports
Enable Front USB Ports: Include options for 2 ports
All the options are enabled by default.
NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.
Front USB
This field allows you to enable or disable front USB ports.
Configuration
•
Enable/Disable Front USB Ports
This field allows you to enable or disable rear USB ports.
Enable/Disable Rear USB Ports
Rear USB
Configuration
•
Audio
This field enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The
options are:
•
•
Enable Microphone (by default enable)
Enable Internal Speaker (by default enable)
Miscellaneous
Devices
Allows you to enable or disable the following devices:
•
•
•
Enable PCI Slot (enabled by default)
Enable Secure Digital (SD) card (enabled by default)
Secure Digital (SD) Card Boot
System Configuration screen options
Option
Description
Primary display
This field determines which video controller is the primary display when multiple controllers are available in the
system. If you select a device other than what you are currently using, you need to reconnect your video cable to
your selected device.
NOTE: When Auto is not selected, the onboard graphics device will be present and enabled.
The options are:
•
•
Auto - Enabled by default
Intel HD Graphics
Security screen options
Option
Description
Admin Password
Allows you to set, change, or delete the administrator (admin) password.
48
System Setup Options
Option
Description
NOTE: You must set the admin password before you set the system or hard drive password. Deleting
the admin password automatically deletes the system password and the hard drive password.
NOTE: Successful password changes take effect immediately.
Default setting: Not set
System Password
Allows you to set, change or delete the system password.
NOTE: Successful password changes take effect immediately.
Default setting: Not set
Internal HDD-0
Password
Allows you to set, change or delete the system’s internal hard disk’s password.
Default setting: Not set
NOTE: Successful password changes take effect immediately.
Strong Password
Allows you to enforce the option to always set strong passwords.
Default Setting: Enable Strong Password is not selected.
NOTE: If Strong Password is enabled, Admin and System passwords must contain at least one
uppercase character, one lowercase character and be at least 8 characters long.
Password
Allows you to determine the minimum and maximum length of Administrator and System passwords.
Configuration
Password Bypass
Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they
are set. The options are:
•
•
Disabled
Reboot bypass
Default setting: Disabled
Password Change
Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is
set.
Default setting: Allow Non-Admin Password Changes is selected.
UEFI Capsule
This option controls whether the system allows BIOS updates through UEFI capsule update packages.
Firmware Updates
NOTE: Disabling this option will block the BIOS updates from services such as Microsoft Windows
Update and Linux Vendor Firmware Service (LVFS).
This option is enabled by default.
TPM 2.0 Security
Allows you to enable the Trusted Platform Module (TPM) during POST. This option is enabled by default. The
options are:
•
•
•
•
•
•
•
TPM On
Clear
PPI Bypass for Enabled Commands
PPI Bypass for Disabled Commands
Attestation Enable
Key Storage Enable
SHA - 256
System Setup Options
49
Option
Description
NOTE: Activation, deactivation, and clear options are not affected if you load the setup program's
default values. Changes to this option take effect immediately.
Computrace (R)
Allows you to activate or disable the optional Computrace software The options are:
•
•
•
Deactivate
Disable
Activate
NOTE: The Activate and Disable options will permanently activate or disable the feature and no further
changes will be allowed
Default setting: Deactivate
CPU XD Support
Allows you to enable or disable the Execute Disable mode of the processor.
Enable CPU XD Support (default)
Admin Setup
Lockout
Allows you to enable or disable the option to enter setup when an admin password is set.
•
Enable Admin Setup Lockout - This option is disabled by default.
Secure boot screen options
Option
Description
Secure Boot Enable This option enables or disables the Secure Boot feature.
•
•
Disabled
Enabled
Default setting: Enabled.
Expert Key
Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom
Management
Mode option is disabled by default. The options are:
•
•
•
•
PK
KEK
db
dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:
•
•
•
•
•
•
Save to File—Saves the key to a user-selected file
Replace from File—Replaces the current key with a key from a user-selected file
Append from File—Adds a key to the current database from a user-selected file
Delete—Deletes the selected key
Reset All Keys—Resets to default setting
Delete All Keys—Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to
default settings.
50
System Setup Options
Intel Software Guard Extensions options
Option
Description
Intel SGX Enable
Allows you to enable or disable the Intel Software Guard Extensions to provide a secured environment for running
code/storing sensitive information in the context of the main operating system.
•
•
Disabled (default)
Enabled
Enclave Memory
Size
Allows you to set the Intel SGX Enclave Reserve Memory Size.
•
•
•
32 MB
64 MB
128 MB
Performance screen options
Option
Description
Multi Core Support Specifies whether the process will have one or all cores enabled. The performance of some applications will
improve with the additional cores.
•
•
•
•
All - This option is enabled by default
1
2
3
Intel SpeedStep
C-States Control
Allows you to enable or disable the Intel SpeedStep feature.
Enable Intel SpeedStep
•
Default setting: The option is enabled.
Allows you to enable or disable the additional processor sleep states.
•
C states
Default setting: The option is enabled.
Limit CPUID Value Allows you to limit the maximum value of the Standard CPUID Fuction support. Some operation systems will not
complete installation when maximum CPUID Function supported is greater than 3.
•
Enable CPUID Limit - This option is disabled by default.
Allows you to enable or disable the Intel TurboBoost mode of the processor.
Enable Intel TurboBoost
Default setting: The option is enabled.
Intel TurboBoost
•
System Setup Options
51
Power management screen options
Option
Description
AC Recovery
Specifies how the computer will respond when AC power is applied after an AC power loss. You can set the AC
Recovery to:
•
•
•
Power Off (default)
Power On
Last Power State
Auto On Time
Allows you to set the time at which the computer must turn on automatically. The options are:
•
•
•
•
Disabled
Every Day
Weekdays
Select Days
Default setting: Disabled
NOTE: This feature does not work if you turn off your computer using the switch on a power strip or
surge protector or if Auto Power is set to disabled.
Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled.
•
•
•
Disabled
Enabled in S5 only
Enabled in S4 and S5 – This option is enabled by default.
USB Wake Support Allows you to enable USB devices to wake the system from Standby.
NOTE: This feature is only functional when the AC power adapter is connected. If the AC power
adapter is removed during Standby, the system setup removes power from all the USB ports to
conserve battery power.
•
Enable USB Wake Support
Default setting: The option is disabled.
Wake on LAN/
WLAN
Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a
LAN signal.
•
•
•
•
•
Disabled
LAN Only
WLAN Only
LAN or WLAN
LAN with PXE Boot
Default setting: Disabled
Block Sleep
This option lets you block entering to sleep (S3 state) in operating system environment.
Block Sleep (S3 state)
Default setting: This option is disabled
52
System Setup Options
Option
Description
Intel Ready Mode
This option enables the capability of Intel Ready Mode technology.
POST behavior screen options
Option
Description
Numlock LED
Keyboard Errors
Fastboot
Specifies if the NumLock function can be enabled when the system boots. This option is enabled by default.
Specifies whether keyboard related errors are reported when it boots. This option is enabled by default.
Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:
•
•
•
Minimal
Through (default)
Auto
Virtualization support screen options
Option
Description
Virtualization
Allows you to enable or disable the Intel Virtualization Technology.
Enable Intel Virtualization Technology (default).
VT for Direct I/O
Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided
by Intel® Virtualization technology for direct I/O.
Enable VT for Direct I/O - enabled by default.
Maintenance screen options
Option
Description
Service Tag
Asset Tag
Displays the Service Tag of your computer.
Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
SERR Messages
Controls the SERR message mechanism. This option is enabled by default. Some graphics cards require that the
SERR message mechanism be disabled.
BIOS Downgrade
This controls flashing of the system firmware to previous revisions.
•
•
•
•
Data Wipe
Wipe on Next boot
BIOS recovery
BIOS recovery from the hard drive
Follow the procedure to recover BIOS from hard drive.
1
Power on the system.
2
3
While the blue Dell logo is visible, press the F2 key to enter the System Setup.
Press the Num Lock key, and verify that the Num Lock light is on.
System Setup Options
53
Option
Description
4
5
6
7
Press the Caps Lock key, and verify that the Caps Lock light is on.
Press the Scroll Lock key, and verify that the Scroll Lock light is on.
Press the Alt + F keys at the same time. The system will beep as the setup defaults are restored.
Press the Alt + F keys at the same time to restart the system. The changes are automatically saved.
Data Wipe
This field allows your to securely erase data from all internal storage devices. The following is a list of devices
affected by this operation:
•
•
•
•
Internal HDD
Internal SSD
Internal mSATA
Internal eMMC
WARNING: This operation will permanently delete all data from the devices.
BIOS Recovery
This option enable you to recover from certain corrupted BIOS conditions from a recovery file on the primary hard
drive or an external USB key.This option is enabled by default.
System Log screen options
Option
Description
BIOS Events
Allows you to view and clear the System Setup (BIOS) POST events.
SupportAssist System Resolution options
Option
Description
Auto OS Recovery
Threshold
This option controls the automatic boot flow for SupportAssist System Resolution Console and for Dell OS
Recovery Tool. If the primary OS experiences consecutive boot failures, and if the boot failures is greater than or
equal to the value of the Auto OS Recovery Threshold setup option, then the system will boot to the
SupportAssist System Resolution Console or Dell OS Recovery Tool, if enabled for remediation.
The options are:
•
•
•
•
Off
1
2 - Enabled by default
3
SupportAssist OS
Recovery
This option enables or disables the boot flow for SupportAssist System Resolution Console and for Dell OS
Recovery Tool in the even of certain system errors. If this option is disabled, then all the automatic blow flow for
SupportAssist OS Recovery Tool will be disabled. This option is disabled by default.
54
System Setup Options
7
Technical specifications
This topic lists out the technical specifications for Vostro 3660/3669 systems.
Table 14. Specifications
Type
Feature
Vostro 3660:
Processor family
•
•
•
•
Intel 6th Generation Celeron G3900 (2 MB Cache, 2.80 GHz)
Intel 6th Generation Pentium G4400 (3 MB Cache, 3.30 GHz)
Intel 6th Generation Core i3-6100 (3 MB Cache, 3.70 GHz)
Intel 6th Generation Core i5-6400 (6 MB Cache, up to 3.30
GHz)
Vostro 3669:
•
•
•
•
Intel 7th Generation Celeron G3930 (2 MB Cache, 2.90 GHz)
Intel 7th Generation Pentium G4560 (3 MB Cache, 3.50 GHz)
Intel 7th Generation Core i3-7100 (3 MB Cache, 3.90 GHz)
Intel 7th Generation Core i5-7400 (6 MB Cache, up to 3.50
GHz)
•
Intel 7th Generation Core i7-7700 (8 MB Cache, up to 4.20
GHz)
Memory
•
•
Up to 16 GB 2 UDIMM slots at 2400 MHz DDR4 for Vostro
3669 systems
Up to 16 GB 2 UDIMM slots at 2133 MHz DDR4 for Vostro
3660 systems
NOTE: If this computer is purchased with Intel 6th
Generation CPUs or 7th Generation Celeron dual core
CPU, the maximum MHz this computer can achieve is
2133, though the memory material used is 2400 MHz.
NOTE: The memory modules are customer replaceable
units (CRU), and memory can be upgraded
Chipset
•
Integrated: Intel H110
Graphics
•
•
•
•
Intel HD graphics 510 – G3900 and G4400
Intel HD graphics 530 – Intel i3 - 6100, Intel i5 - 6400
Intel HD graphics 610 – G3930 and G4560
Intel HD graphics 630 – Intel i3 - 7100, Intel i5 - 7400, Intel i7 -
7700
•
Discrete Option: Nvidia GT710 2GB DDR3, GTX 750 Ti 2GB
GDDR5 and AMD R9360 2GB GDDR5, Nvidia GTX 745 4GB
DDR3 (Post-RTS), Nvidia GTX 1050 2GB GDDR5 (Post-RTS).
Storage options
•
•
500 GB, 1 TB, 2 TB 7200 RPM SATA 3.5-inch hard drive
Optional customer-kit upsell: 500 GB, 1 TB 5400 RPM 2.5-inch
hard drive
Technical specifications
55
•
•
•
2.5-inch 128 GB SSD as single storage
2.5-inch 256 GB SSD as single storage
2.5-inch 128 GB SSD + 500 GB 3.5-inch hard drive as hybrid
storage
•
2.5-inch 128 GB SSD + 1 TB 3.5-inch hard drive as hybrid
storage
Optical drive options
Multimedia
DVDRW, Slim ODD tray type 9.5 mm
•
•
5-in-1 MCR
Audio software: Waves MaxxAudio Pro
352.9 x 154 x 294.4 mm
Dimensions (H x W x D)
Weight
13.90 x 6.06 x 11.59 inches
5.9 kg (13.01 lb)
Power options
240 W PSU (PFC, EPA)
Connectivity options
•
Dell Wireless Combo Card DW1707 and DW1810ac, and Intel
3165ac
•
•
10/100/1000 Gigabit Ethernet
Bluetooth v4.0 +LE
Ports and connectors
•
•
Front I/O Ports: (2) USB 3.0, headset port
Rear I/O Ports: (4) USB 2.0, RJ-45, HDMI, VGA, 3-stack
audio jacks supporting 5.1 surround sound, (2) PCIe x 1, PCIe x
16, PCI
Regulatory and environmental compliance
Input device
•
•
ENERGY STAR 6.1 (includes Windows and Ubuntu OS)
EPEAT Registered. For specific country participation and
•
•
Dell Wired mouse (MS116) and keyboard (KB216)
Dell Wireless mouse and keyboard combo (KM636)
56
Technical specifications
8
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1
Go to Dell.com/support.
2
3
4
Select your support category.
Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
Select the appropriate service or support link based on your need.
Contacting Dell
57
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