DELL VOSTRO 3460 User Manual

Dell Vostro 3460  
Owner's Manual  
Regulatory Model: P34G  
Regulatory Type: P34G001  
Contents  
Notes, Cautions, and Warnings...................................................................................................2  
1
Working on Your Computer  
Before Working Inside Your Computer  
Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your  
personal safety. Unless otherwise noted, each procedure included in this document assumes that the following  
conditions exist:  
You have performed the steps in Working on Your Computer.  
You have read the safety information that shipped with your computer.  
A component can be replaced or--if purchased separately--installed by performing the removal procedure in  
reverse order.  
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For  
regulatory_compliance  
CAUTION: Many repairs may only be done by a certified service technician. You should only perform  
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or  
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your  
warranty. Read and follow the safety instructions that came with the product.  
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically  
touching an unpainted metal surface, such as a connector on the back of the computer.  
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a  
card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its  
pins.  
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some  
cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs  
before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any  
connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.  
NOTE: The color of your computer and certain components may appear differently than shown in this document.  
To avoid damaging your computer, perform the following steps before you begin working inside the computer.  
1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.  
2. Turn off your computer (see Turning Off Your Computer).  
3. If the computer is connected to a docking device (docked) such as the optional Media Base or Battery Slice,  
undock it.  
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable  
from the network device.  
4. Disconnect all network cables from the computer.  
5. Disconnect your computer and all attached devices from their electrical outlets.  
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6. Close the display and turn the computer upside-down on a flat work surface.  
NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer.  
7. Remove the main battery.  
8. Turn the computer top-side up.  
9. Open the display.  
10. Press the power button to ground the system board.  
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before  
opening the display.  
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal  
surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal  
surface to dissipate static electricity, which could harm internal components.  
11. Remove any installed ExpressCards or Smart Cards from the appropriate slots.  
Turning Off Your Computer  
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your  
computer.  
1. Shut down the operating system:  
In Windows 7:  
Click Start  
, then click Shut Down.  
In Windows Vista :  
Click Start  
, then click the arrow in the lower-right corner of the Start menu as shown below, and then  
click Shut Down.  
In Windows XP:  
Click Start Turn Off Computer Turn Off . The computer turns off after the operating system shutdown  
process is complete.  
2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not  
automatically turn off when you shut down your operating system, press and hold the power button for about 4  
seconds to turn them off.  
After Working Inside Your Computer  
After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before  
turning on your computer.  
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not  
use batteries designed for other Dell computers.  
1. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such  
as an ExpressCard.  
2. Connect any telephone or network cables to your computer.  
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CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the  
computer.  
3. Replace the battery.  
4. Connect your computer and all attached devices to their electrical outlets.  
5. Turn on your computer.  
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2
Removing and Installing Components  
This section provides detailed information on how to remove or install the components from your computer.  
Recommended Tools  
The procedures in this document may require the following tools:  
Small flat-blade screwdriver  
Phillips screwdriver  
Small plastic scribe  
Removing the Security Digital (SD) Card  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Press in on the SD card to release it from the computer. Slide the SD card out of the computer.  
Installing the Secure Digital Card  
1. Push the SD card into the slot until it clicks into place.  
2. Follow the procedures in After Working Inside Your Computer.  
Removing the Battery  
1. Follow the procedures in Before Working On Your Computer.  
2. Slide the battery latches to release the battery.  
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3. Lift and remove the battery from the computer.  
Installing the Battery  
1. Slide the battery into its slot until it clicks into place.  
2. Follow the procedures in After Working Inside Your Computer.  
Removing the Base Cover  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the battery.  
3. Remove the screw(s) that secures the cover to the computer. Lift the cover upwards.  
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4. Slide the cover outwards to release it from the notches on the computer.  
5. Lift the cover upwards and away from the computer.  
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Installing the Base Cover  
1. Align the edge of the base cover on the computer and slide it on the computer.  
2. Tighten the screw(s) to secure the base cover to the computer.  
3. Install the battery.  
4. Follow the procedures in After Working Inside Your Computer.  
Removing the Memory  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the:  
a) battery  
b) base cover  
3. Pry the retention clips away from the memory module until it pops-up. Lift and remove the memory module from its  
connector.  
Installing the Memory  
1. Insert and secure the memory module to the system board.  
2. Install the:  
a) base cover  
b) battery  
3. Follow the procedures in After Working Inside Your Computer.  
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Removing the Optical Drive  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the:  
a) battery  
b) base cover  
3. Remove the screw that secures the optical drive to the computer.  
4. Use a flat-headed screw driver to pry the optical drive out of the computer.  
5. Slide the optical drive outwards and remove it from the computer.  
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6. Remove the screws that secure the optical-drive bracket. Remove the optical-drive bracket from the optical drive.  
Installing the Optical Drive  
1. Replace the optical-drive bracket and tighten the screws that secure the optical drive to the optical-drive bracket.  
2. Slide the optical drive into the compartment on the chassis.  
3. Tighten the screw to secure the optical drive to the computer.  
4. Install the:  
a) base cover  
b) battery  
5. Follow the procedures in After Working Inside Your Computer.  
Removing the Hard Drive  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the:  
a) battery  
b) base cover  
3. Remove the screws that secure the hard drive to the computer.  
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4. Lift the tab to disconnect the hard-drive cable from the system board. Lift the hard drive to loosen it from the  
chassis.  
5. Slide and remove the hard drive from the computer.  
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6. Disconnect the hard-drive cable. Remove the screws securing the hard drive to hard-drive bracket. Lift the hard  
drive from the bracket.  
Installing the Hard Drive  
1. Place the hard drive into the hard-drive bracket.  
2. Tighten the screws that secures the hard-drive bracket to the hard drive.  
3. Connect the hard-drive cable to the hard drive.  
4. Place the hard drive on the computer.  
5. Connect the hard drive cable to the connector on the system board.  
6. Tighten the screws to secure the hard drive to the computer.  
7. Install the:  
a) base cover  
b) battery  
8. Follow the procedures in After Working Inside Your Computer.  
Removing the Keyboard  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the battery.  
3. Pry the keyboard upwards with the use of a flat-head screwdriver in the notches along the top of the keyboard.  
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4. Lift and flip the keyboard from the computer.  
5. Release the latch on the system board connector, then disconnect the mylar tape from the connector.  
6. Release the latch and disconnect the connector, then disconnect the keyboard data cable.  
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Installing the Keyboard  
1. Connect the keyboard data cable to the system board.  
2. Connect the mylar tape to the system board.  
3. Insert the keyboard in its compartment.  
4. Press down until the keyboard clicks into place.  
5. Install the battery.  
6. Follow the procedures in After Working Inside Your Computer.  
Removing the Palmrest  
1. Follow the procedures in Before Working On Your Computer.  
2. Remove the:  
a) battery  
b) base cover  
c) memory  
d) optical drive  
e) hard drive  
f) keyboard  
3. Remove the screws from the bottom of the computer.  
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4. Turn the computer over towards the front. Release the latch and disconnect the power-button cable.  
5. Release the latch and disconnect fingerprint and touchpad cables.  
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6. Release the latch and disconnect the hotkey cable.  
7. Loosen the screw and disconnect the LVDS cable from the system board.  
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8. Unthread and remove the LVDS cable.  
9. Remove the screws from the front of the computer.  
21  
10. Use a screwdriver and pry the palmrest towards the display.  
11. Slide the palmrest outwards and lift to remove from the computer.  
22  
Installing the Palmrest  
1. Align the palmrest on its position on the computer.  
2. Starting from the edges of the palmrest, press downwards to engage the tabs on the computer.  
3. Tighten the screws to secure the palmrest to the computer.  
4. Thread the LVDS cable along the notches on the palmrest. Connect the LVDS connector to the system board.  
5. Tighten the screws to secure the LVDS cable to the system board.  
6. Connect the hotkey cable to the system board and lock the latch.  
7. Repeat step 6 for the fingerprint, touchpad and power-button cables.  
8. Flip the computer and tighten the screws on the bottom of the computer to fix the palmrest.  
9. Install the:  
a) keyboard  
b) hard drive  
c) optical drive  
d) memory  
e) base cover  
f) battery  
10. Follow the procedures in After Working Inside Your Computer.  
Removing the Wireless Local Area Network (WLAN) Card  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the:  
a) battery  
b) base cover  
c) keyboard  
d) palmrest  
3. Disconnect the antenna cables connected to the WLAN card by pulling it upwards.  
4. Remove the screw that secures the WLAN card, till it pops out.  
5. Remove the WLAN card from the computer.  
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Installing the Wireless Local Area Network (WLAN) Card  
1. Slide the WLAN card into its slot.  
2. Connect the antenna cables according to the color code on the WLAN card.  
3. Tighten the screw to secure the WLAN card.  
4. Install the:  
a) palmrest  
b) keyboard  
c) base cover  
d) battery  
5. Follow the procedures in After Working Inside Your Computer.  
Removing the Display Assembly  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the:  
a) battery  
b) keyboard  
c) palmrest  
3. Remove the screws that secure the display to the computer.  
4. Lift up the display from the computer.  
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Installing the Display Assembly  
1. Align the display assembly to its location on the computer base.  
2. Tighten the screws to secure the display assembly to the chassis.  
3. Install the:  
a) palmrest  
b) keyboard  
c) battery  
4. Follow the procedures in After Working Inside Your Computer.  
Removing the Display-Hinge Cover  
1. Follow the procedures in Before Working On Your Computer.  
2. Remove the:  
a) battery  
b) base cover  
c) memory  
d) optical drive  
e) hard drive  
f) keyboard  
g) palmrest  
h) WLAN card  
i) display assembly  
3. Remove the screws that secure the display-hinge cover to the computer.  
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4. Pry and remove the display-hinge cover from the computer.  
Installing the Display-Hinge Cover  
1. Press the display-hinge cover till it clicks into place.  
2. Tighten the screws to secure the display-hinge cover to the computer.  
3. Install the:  
a) display assembly  
b) WLAN card  
c) palmrest  
d) keyboard  
e) hard drive  
f) optical drive  
g) memory  
h) base cover  
i) battery  
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4. Follow the procedures in After Working Inside Your Computer.  
Removing the Display Bezel  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the:  
a) battery  
b) keyboard  
c) palmrest  
d) display-hinge cover  
e) display assembly  
3. Pry up the sides of the display bezel and separate the bezel from the display.  
Installing the Display Bezel  
1. Align the display bezel on the display and gently snap it into place.  
2. Install the:  
a) display assembly  
b) display-hinge cover  
c) palmrest  
d) keyboard  
e) battery  
3. Follow the procedures in After Working Inside Your Computer.  
Removing the Display  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the:  
a) battery  
b) keyboard  
c) palmrest  
d) display-hinge cover  
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e) display assembly  
3. Remove the screws that secure the display to the display assembly.  
4. Lift the display away from the display assembly.  
5. Peel the sticker to remove the display from the display assembly.  
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Installing the Display  
1. Affix the sticker to the display connecting it to the display assembly.  
2. Place the display to its original position on the display assembly.  
3. Tighten the screws to secure the display to the display assembly.  
4. Install the:  
a) display assembly  
b) display-hinge cover  
c) palmrest  
d) keyboard  
e) battery  
5. Follow the procedures in After Working Inside Your Computer.  
Removing the Power Connector  
1. Follow the procedures in Before Working On Your Computer.  
2. Remove:  
a) battery  
b) base cover  
c) keyboard  
d) palmrest  
e) WLAN card  
f) system board  
g) display assembly  
h) display-hinge cover  
3. Remove the screw that secures the power connector to the computer and lift the power connector out of the  
computer.  
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Installing the Power Connector  
1. Place the power connector in its location on the base of the chassis.  
2. Tighten the screw to secure the power connector.  
3. Install the:  
a) display-hinge cover  
b) display assembly  
c) system board  
d) WLAN card  
e) palmrest  
f) keyboard  
g) base cover  
h) battery  
4. Follow the procedures in After Working Inside Your Computer.  
Removing the Camera  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the:  
a) battery  
b) keyboard  
c) palmrest  
d) display assembly  
e) display bezel  
3. Flip the camera module. Peel off the sticker covering the camera cable. Disconnect the camera cable. Lift the  
camera module upwards and away from the display assembly.  
Installing the Camera  
1. Connect the camera cable to the camera module.  
2. Align and place the camera module to its original position on the display assembly.  
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3. Install the:  
a) display bezel  
b) display assembly  
c) palmrest  
d) keyboard  
e) battery  
4. Follow the procedures in After Working Inside Your Computer.  
Removing the Heat-Sink Fan  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the:  
a) battery  
b) base cover  
c) memory  
d) optical drive  
e) hard drive  
f) keyboard  
g) palmrest  
h) WLAN card  
3. Disconnect the heat-sink fan cable from the system board. Lift the fan upwards and away from the computer.  
Installing the Heat-Sink Fan  
1. Place the heat-sink fan on the system board.  
2. Connect the fan cable to the system board.  
3. Install the:  
a) WLAN card  
b) palmrest  
c) keyboard  
d) hard drive  
e) optical drive  
f) memory  
g) base cover  
h) battery  
4. Follow the procedures in After Working Inside Your Computer.  
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Removing the System Board  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the:  
a) battery  
b) base cover  
c) memory  
d) optical drive  
e) hard drive  
f) keyboard  
g) palmrest  
h) heat-sink fan  
i) WLAN  
3. Disconnect the power cable from the system board.  
4. Disconnect the speaker cable from the system board.  
5. Remove the screws that secures the system board.  
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6. Lift the system board upwards.  
7. Slide the system board and lift it from the chassis.  
33  
Installing the System Board  
1. Align the system board to the port connectors and place the system board in the computer.  
2. Tighten the screws to secure the system board to the chassis.  
3. Connect the speaker cable to the system board.  
4. Connect the power-connector cable to the system board.  
5. Install the:  
a) WLAN card  
b) heat-sink fan  
c) palmrest  
d) keyboard  
e) hard drive  
f) optical drive  
g) memory  
h) base cover  
i) battery  
6. Follow the procedures in After Working Inside Your Computer.  
Removing the Coin-Cell Battery  
1. Follow the procedures in Before Working Inside Your Computer  
2. Remove the:  
a) battery  
b) base cover  
c) memory  
d) optical drive  
e) hard drive  
f) keyboard  
g) palmrest  
h) ExpressCard reader(if available)  
i) WLAN card  
34  
   
j) heat sink-fan  
k) system board  
3. Flip the system board and locate the coin-cell battery.  
4. Use a screw driver to release the coin-cell battery from the socket. The battery pops-out, lift and remove the  
battery from the socket.  
Installing the Coin-Cell Battery  
1. Insert the coin-cell battery into the slot.  
2. Press on the coin-cell battery until it secures into place.  
3. Install the:  
a) system board  
b) WLAN card  
c) ExpressCard reader(if available)  
d) palmrest  
e) keyboard  
f) hard drive  
g) optical drive  
h) memory  
i) base cover  
j) battery  
4. Follow the procedures in After Working Inside Your Computer.  
Removing the Heat Sink  
1. Follow the procedures in Before Working On Your Computer.  
2. Remove the:  
a) battery  
b) base cover  
c) optical drive  
d) hard drive  
e) keyboard  
f) palmrest  
g) heat-sink fan  
h) system board  
3. Flip the system board. Loosen the screws that secure the heat sink to the system board.  
35  
   
4. Lift and remove the heat sink from the system board.  
Installing the Heat Sink  
1. Place the thermal module on the system board.  
2. Tighten the screws to secure the heat sink to the system board.  
3. Install the:  
a) system board  
b) heat-sink fan  
c) palmrest  
d) keyboard  
e) hard drive  
f) optical drive  
g) base cover  
h) battery  
4. Follow the procedures in After Working Inside Your Computer.  
Removing the Speakers  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the:  
a) battery  
b) base cover  
36  
   
c) memory  
d) optical drive  
e) hard drive  
f) keyboard  
g) palmrest  
h) WLAN card  
i) heat-sink fan  
j) system board  
NOTE: You do not need to remove the system board to remove the speaker, however you must disconnect the  
speaker cable from the system board.  
3. Lift the left and right speakers from the computer.  
Installing the Speakers  
1. Place the left and right speakers on the chassis.  
2. Install the:  
a) system board  
b) heat-sink fan  
c) WLAN card  
d) palmrest  
e) keyboard  
f) hard drive  
g) optical drive  
h) memory  
i) base cover  
j) battery  
3. Follow the procedures in After Working Inside Your Computer.  
Removing the Processor  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the:  
37  
   
a) battery  
b) base cover  
c) memory  
d) optical drive  
e) hard drive  
f) keyboard  
g) palmrest  
h) WLAN card  
i) ExpressCard reader(if available)  
j) heat sink-fan  
k) system board  
l) heat sink  
3. Remove the screw. Remove the processor cover and lift the processor from the socket. Place it in an antistatic  
package.  
Installing the Processor  
1. Insert the processor into the processor socket. Ensure the processor is properly seated. Replace the processor  
cover.  
2. Tighten the screw to secure the processor to the system board.  
3. Install the:  
a) heat sink  
b) system board  
c) ExpressCard reader(if available)  
d) WLAN card  
e) palmrest  
f) keyboard  
g) hard drive  
h) optical drive  
i) memory  
j) base cover  
k) battery  
4. Follow the procedures in After Working Inside Your Computer.  
Removing the mini-SATA Card  
1. Follow the procedures in Before Working On Your Computer.  
2. Remove the:  
a) battery  
b) base cover  
c) memory  
d) optical drive  
38  
   
e) hard drive  
f) keyboard  
g) palmrest  
h) WLAN card  
3. Remove the screw that secures the mini-SATA card to the system board. Slide the card from its connector on the  
system board.  
Installing the mini-SATA Card  
1. Place the card into the mini-SATA slot.  
2. Tighten the screw to secure the mini-SATA card to the computer.  
3. Install the:  
a) WLAN card  
b) palmrest  
c) keyboard  
d) hard drive  
e) optical drive  
f) memory  
g) base cover  
h) battery  
4. Follow the procedures in After Working Inside Your Computer  
Removing the USB Daughter Board  
1. Follow the procedures in Before Working Inside Your Computer.  
2. Remove the:  
a) battery  
b) base cover  
c) memory  
d) optical drive  
e) hard drive  
f) keyboard  
g) palmrest  
h) WLAN card  
i) system board  
j) mini-SATA  
k) coin-cell battery  
l) heat sink  
m) processor  
3. Flip the system board with the processor slot facing down.  
39  
   
4. Remove the screws that secure the daughter board to the system board.  
5. Lift and remove the system board to access the daughter board.  
40  
Installing the USB Daughter Board  
1. Place the daughter board on the system board and tighten the screw to secure it.  
2. Install the:  
a) processor  
b) heat sink  
c) coin-cell battery  
d) mini-SATA  
e) system board  
f) WLAN card  
g) palmrest  
h) keyboard  
i) hard drive  
j) optical drive  
k) memory  
l) base cover  
m) battery  
3. Follow the procedures in After Working Inside Your Computer.  
41  
 
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3
System Setup  
System Setup enables you to manage your computer hardware and specify BIOSlevel options. From the System Setup,  
you can:  
Change the NVRAM settings after you add or remove hardware  
View the system hardware configuration  
Enable or disable integrated devices  
Set performance and power management thresholds  
Manage your computer security  
Boot Sequence  
Boot Sequence allows you to bypass the System Setupdefined boot device order and boot directly to a specific device  
(for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:  
Access System Setup by pressing <F2> key  
Bring up the one-time boot menu by pressing <F12> key  
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot-menu  
options are:  
Removable Drive (if available)  
STXXXX Drive  
NOTE: XXX denotes the SATA drive number.  
Optical Drive  
Diagnostics  
NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.  
The boot sequence screen also displays the option to access the System Setup screen.  
Navigation Keys  
The following table displays the system setup navigation keys.  
NOTE: For most of the system setup options, changes that you make are recorded but do not take effect until you  
restart the system.  
Table 1. Navigation Keys  
Keys  
Navigation  
Up arrow  
Down arrow  
Moves to the previous field.  
Moves to the next field.  
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Keys  
Navigation  
<Enter>  
Spacebar  
<Tab>  
Allows you to select a value in the selected field (if applicable) or follow the link in the field.  
Expands or collapses a dropdown list, if applicable.  
Moves to the next focus area.  
NOTE: For the standard graphics browser only.  
<Esc>  
<F1>  
Moves to the previous page till you view the main screen. Pressing <Esc> in the main screen  
displays a message that prompts you to save any unsaved changes and restarts the system.  
Displays the System Setup help file.  
System Setup Options  
NOTE: The system setup options may vary depending on the computer model.  
The Main tab lists out the primary hardware features of the computer. The table below defines the function of each  
option.  
Table 2. Main Options  
Main  
System Information  
System Time  
Displays the computer  
model number.  
Allows you to reset the time  
on the computer's internal  
clock.  
System Date  
Allows you to reset the date  
on the computer's internal  
calendar.  
BIOS Version  
Product Name  
Displays the BIOS revision.  
Displays the product name  
and the model number.  
Service Tag  
Asset Tag  
CPU Type  
Displays the service tag of  
your computer.  
Displays the asset tag of  
your computer (if available).  
Displays the type of  
processor.  
CPU Speed  
Displays the speed of the  
processor.  
CPU ID  
Displays the processor ID.  
CPU Cache  
L1 Cache  
Displays the processor L1  
cache size.  
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Main  
L2 Cache  
L3 Cache  
Displays the processor L2  
cache size.  
Displays the processor L3  
cache size.  
Fixed HDD  
Displays the model number  
and capacity of the hard  
drive.  
SATA ODD  
mSata Device  
Displays the model number  
and capacity of the optical  
drive.  
Displays the model number  
and capacity of the mini-  
Sata device.  
AC Adapter Type  
Extended Memory  
System Memory  
Displays the type of the AC  
adapter.  
Displays the memory  
installed on the computer.  
Displays the memory in-built  
on the computer.  
Memory Speed  
Keyboard Type  
Displays the memory speed.  
Displays the type of  
keyboard.  
The Advanced tab allows you to set various functions that affect the performance of the computer. The table below  
defines the function of each option and its default value.  
Table 3. Advanced Options  
Advanced  
Intel SpeedStep  
Virtualization  
Enable or disable the Intel  
SpeedStep feature.  
Default: Enabled  
Default: Enabled  
Enable or disable the Intel  
Virtualization feature.  
Integrated NIC  
Enable or disable the power Default: Enabled  
supply to the on–board  
network card.  
USB Emulation  
Enable or disable the USB  
emulation feature.  
Default: Enabled  
Default: Disabled  
USB Wake Support  
Allows USB devices to  
wake-up the computer from  
standby. This feature is  
enabled only when the AC  
adapter is connected.  
45  
Advanced  
SATA Operation  
Change the SATA controller Default: AHCI  
mode to either ATA or AHCI.  
Adapter Warnings  
Function Key Behavior  
Charger Behavior  
Enables or disables adapter Default: Enabled  
warnings.  
Specifies the behavior of  
the function key <Fn> .  
Default: Function key first  
Specifies if the computer  
battery will be charged  
when connected to an AC  
power source.  
Default: Enabled  
Battery Health  
Specifies the health of the  
battery.  
Intel Rapid Start Technology  
Miscellaneous Devices  
Allows you to configure the  
Intel rapid start technology  
These fields let you enable  
or disable various on-board  
devices.  
External USB Ports  
Microphone  
Enables or disables external Default: Enabled  
USB ports.  
Enables or disables  
microphone.  
Default: Enabled  
Camera  
Enables or disables camera. Default: Enabled  
Media Card Reader  
Enables or disables media  
card reader.  
Default: Enabled  
Optical Drive  
Enables or disables optical Default: Enabled  
drive.  
Fingerprint Reader  
Enables or disables  
fingerprint reader.  
Default: Enabled  
Boot Disable  
USB debug  
Enables or disables boot.  
Default: Disabled  
Default: Disabled  
Enables or disables USB  
debug.  
Internal Bluetooth  
Enables or disables internal Default: Enabled  
bluetooth.  
Internal WLAN  
Internal WWAN  
Enables or disables WLAN. Default: Enabled  
Enables or disables WWAN. Default: Enabled  
The Security tab displays the security status and allows you to manage the security features of the computer.  
46  
Table 4. Security Options  
Security  
Set Service Tag  
This field displays your system's service tag. If the service  
tag is not already set, this field can be used to enter it.  
Admin Password  
This field displays if a admin password is set for this  
computer or not (Default: Cleared/Not installed)  
System Password  
Hdd Password State  
Set Supervisor Password  
Set HDD Password  
Password Change  
Password Bypass  
This field displays if a system password is set for this  
computer or not (Default: Cleared/Not installed)  
This field displays if a HDD password is set for this  
computer or not (Default: Cleared)  
Allows you to change or delete the administrator  
password.  
Allows you to set a password on the computer's internal  
hard drive (HDD).  
Allows you to add/remove permission for changing  
passwords.  
Allows you to bypass the system password and the  
internal HDD password prompts during a system restart/  
resume from hibernate state. (Default: Disabled)  
Computrace  
Enable or disable the Computrace feature on your  
computer.  
The Boot tab allows you to change the boot sequence.  
Table 5. Boot Options  
Boot  
Boot Priority Order  
Specifies the order of different devices in which the  
computer will boot through at start up.  
Removable Drive  
Hard Disk Drives  
USB Storage Device  
Specifies the removable drive the computer can boot  
through.  
Specifies which hard drive the computer can boot  
through.  
Specifies which USB storage device the computer can  
boot through.  
CD/DVD/CD-RW Drive  
Network  
Specifies which CD/DVD the computer can boot through.  
Specifies which network device the computer can boot  
through.  
Exit — This section allows you to save, discard, and load default settings before exiting from System Setup.  
47  
Updating the BIOS  
It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. For  
notebooks, ensure that your computer battery is fully charged and connected to a power outlet  
1. Restart the computer.  
2. Go to support.dell.com/support/downloads.  
3. If you have your computer's Service Tag or Express Service Code:  
NOTE: For desktops, the service tag label is available on the front of your computer.  
NOTE: For notebooks, the service tag label is available on the bottom of your computer.  
a) Enter the Service Tag or Express Service Code and click Submit.  
b) Click Submit and proceed to step 5.  
4. If you do not have your computer's service tag or express service code, select one of the following:  
a) Automatically detect my Service Tag for me  
b) Choose from My Products and Services List  
c) Choose from a list of all Dell products  
5. On the application and drivers screen, under the Operating System drop-down list, select BIOS.  
6. Identify the latest BIOS file and click Download File.  
7. Select your preferred download method in the Please select your download method below window; click Download  
Now.  
The File Download window appears.  
8. Click Save to save the file on your computer.  
9. Click Run to install the updated BIOS settings on your computer.  
Follow the instructions on the screen.  
System and Setup Password  
You can create a system password and a setup password to secure your computer.  
Password Type  
Description  
System password Password that you must enter to log on to your system.  
Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.  
CAUTION: The password features provide a basic level of security for the data on your computer.  
CAUTION: Anyone can access the data stored on your computer if is not locked and left unattended.  
NOTE: Your computer is shipped with the system and setup password feature disabled.  
Assigning a System Password and Setup Password  
You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup  
Password only when Password Status is Unlocked. If the Password Status is Locked, you cannot change the System  
Password.  
48  
     
NOTE: If the password jumper is disabled, the existing System Password and Setup Password is deleted and you  
need not provide the system password to log on to the computer.  
To enter a system setup, press <F2> immediately after a power-on or reboot.  
1. In the System BIOS or System Setup screen, select System Security and press <Enter>.  
The System Security screen appears.  
2. In the System Security screen, verify that Password Status is Unlocked.  
3. Select System Password , enter your system password, and press <Enter> or <Tab>.  
Use the following guidelines to assign the system password:  
A password can have up to 32 characters.  
The password can contain the numbers 0 through 9.  
Only lower case letters are valid, upper case letters are not allowed.  
Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).  
Re-enter the system password when prompted.  
4. Type the system password that you entered earlier and click OK.  
5. Select Setup Password, type your system password and press <Enter> or <Tab>.  
A message prompts you to re-type the setup password.  
6. Type the setup password that you entered earlier and click OK.  
7. Press <Esc> and a message prompts you to save the changes.  
8. Press <Y> to save the changes.  
The computer reboots.  
Deleting or Changing an Existing System and/or Setup Password  
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing  
System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password  
Status is Locked.  
To enter the System Setup, press <F2> immediately after a power-on or reboot.  
1. In the System BIOS or System Setup screen, select System Security and press <Enter>.  
The System Security screen is displayed.  
2. In the System Security screen, verify that Password Status is Unlocked.  
3. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.  
4. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.  
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete  
the System and/or Setup password, confirm the deletion when promoted.  
5. Press <Esc> and a message prompts you to save the changes.  
6. Press <Y> to save the changes and exit from the System Setup.  
The computer reboots.  
49  
 
50  
4
Diagnostics  
If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical  
assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional  
equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the  
diagnostics results to help you solve the problem.  
Enhanced Pre-Boot System Assessment (ePSA) Diagnostics  
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is  
embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of  
options for particular devices or device groups allowing you to:  
Run tests automatically or in an interactive mode  
Repeat tests  
Display or save test results  
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)  
View status messages that inform you if tests are completed successfully  
View error messages that inform you of problems encountered during testing  
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may  
cause invalid results or error messages.  
NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the  
computer terminal when the diagnostic tests are performed.  
1. Power-on the computer.  
2. As the computer boots, press the <F12> key as the Dell logo appears.  
3. On the boot menu screen, select the Diagnostics option.  
The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer. The  
diagnostics starts running the tests on all the detected devices.  
4. If you wish to run a diagnostic test on a specific device, press <Esc> and click Yes to stop the diagnostic test.  
5. Select the device from the left pane and click Run Tests.  
6. If there are any issues, error codes are displayed.  
Note the error code and contact Dell.  
51  
   
52  
5
Troubleshooting Your Computer  
You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the  
operation of the computer.  
Device Status Lights  
Table 6. Device Status Lights  
Turns on when you turn on the computer and blinks when the computer is in a power management mode.  
Turns on when the computer reads or writes data.  
Turns on steadily or blinks to indicate battery charge status.  
Turns on when wireless networking is enabled.  
Battery Status Lights  
If the computer is connected to an electrical outlet, the battery light operates as follows:  
Alternately blinking amber light and white An unauthenticated or unsupported non-Dell AC adapter is attached to  
light  
your laptop.  
Alternately blinking amber light with steady Temporary battery failure with AC adapter present.  
white light  
Constantly blinking amber light  
Light off  
Fatal battery failure with AC adapter present.  
Battery in full charge mode with AC adapter present.  
Battery in charge mode with AC adapter present.  
White light on  
Diagnostic Beep Codes  
The following table shows the possible beep codes that may be emitted by the computer when your computer is unable  
to complete a power on self test.  
53  
       
Table 7. Diagnostic Beep Codes  
Beep  
Description  
Possible Cause/Troubleshooting  
Steps  
1
2
BIOS ROM checksum in progress of  
failure.  
System board failure, covers BIOS  
corruption or ROM error  
No RAM detected  
If no memory is detected, you can  
perform the following steps:  
reseat the memory if an  
additional memory is available  
install that memory if the  
issue persists  
issue with the memory  
connector  
3
4
5
System board failure  
Chipset Error (North and  
South Bridge Chipset,  
DMA/IMR/Timer Error)  
Time-Of-Day Clock test failure  
Gate A20 failure  
Super I/O chip failure  
Keyboard controller test  
failure  
RAM Read/Write failure  
If no memory is detected, you can  
perform the following steps:  
reseat the memory if an  
additional memory is available  
install that memory if the  
issue persists  
issue with the memory  
connector  
Real-time clock power fail  
CMOS battery failure. Reseat the  
battery. If issue persists, there can be  
an issue with the coin-cell battery or  
the connector (that will involve  
replacing the system board)  
6
7
8
Video BIOS Test Failure  
Processor Failure  
Display  
Video card failure  
Processor failure  
Display failure  
54  
6
Specifications  
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start  
(Start icon) Help and Support, and then select the option to view information about your computer.  
Table 8. System Information  
Feature  
Description  
Chipset  
Intel HM77 Express Chipset  
64-bit  
DRAM bus width  
Flash EPROM:  
Vostro 3360 / Vostro 3460  
Vostro 3560  
SPI 8 MB  
SPI 6 MB  
Table 9. Processor  
Feature  
Types  
Description  
Intel Core i3 series  
Intel Core i5 series  
Intel Core i7 series  
L3 cache  
up to 6 MB  
Table 10. Memory  
Feature  
Description  
Memory connector  
Memory capacity  
Memory type  
two SODIMM slots  
2 GB, 4 GB, 6 GB, or 8 GB  
DDR3 SDRAM (1333 MHz and 1600 MHz)  
Minimum memory  
Maximum memory  
2 GB  
8 GB  
Table 11. Audio  
Feature  
Description  
Type  
2 channel high definition audio  
Controller:  
Vostro 3360  
Cirrus Logic CS4213D  
55  
 
Feature  
Vostro 3460 / Vostro 3560  
Description  
Conexant CX20672-21Z  
Stereo conversion  
Interface:  
24-bit (analog-to-digital and digital-to-analog)  
Internal  
high definition audio  
External  
microphone-in/stereo headphones/external speakers connector  
Speakers  
2 W  
Volume controls  
keyboard function keys and program menus  
Table 12. Video  
Feature  
Description  
Video type  
integrated on system board  
discrete  
Data bus:  
UMA  
integrated video  
Discrete:  
Vostro 3460  
PCI-E x16 Gen1  
PCI-E x16 Gen2  
Vostro 3560  
Video controller:  
UMA  
PCI-E x8 Gen 2  
Intel HD Graphics 3000  
Intel HD Graphics 4000  
Discrete:  
Vostro 3460  
Vostro 3560  
nVidia GeForce GT 630M  
AMD Radeon HD7670M  
Table 13. Camera  
Feature  
Description  
Camera Resolution  
Video Resolution (maximum)  
HD 720P  
1280 x 720 pixels at 30 FPS  
Table 14. Communication  
Feature  
Description  
Network adapter  
Wireless  
10/100/1000 Mbps Ethernet LAN  
internal WLAN  
56  
Feature  
Description  
Bluetooth  
WWAN (optional)  
Table 15. Ports and Connectors  
Feature  
Description  
Audio:  
Vostro 3360  
Vostro 3460 / 3560  
Video  
one stereo headphone/headset/audio-out connector  
one microphone connector, one headphone connector  
one 15-pin VGA connector  
one 19-pin HDMI connector  
Network adapter  
USB 3.0:  
one RJ-45 connector  
Vostro 3360  
three  
four  
Vostro 3460 / Vostro 3560  
NOTE: The powered USB 3.0 connector also supports Microsoft Kernel Debugging. The ports are identified in the  
documentation shipped with your computer.  
Media card reader  
Table 16. Display  
one 8-in-1  
Feature  
Description  
Type  
HD WLED AG  
Size:  
Vostro 3360  
Vostro 3460  
Vostro 3530  
Dimensions:  
Height  
13.0 inches  
14.0 inches  
15.0 inches  
Vostro 3360  
Vostro 3460  
Vostro 3560  
240 mm (9.44 inches) 245 mm (9.64 inches) 259 mm (10.19 inches)  
330 mm (12.99 inches) 340 mm (13.38 inches) 375 mm (14.76 inches)  
Width  
Diagonal  
330 mm (13 inches)  
330 mm x 240 mm  
355.60 mm (14 inches) 381 mm (15 inches)  
340 mm x 245 mm 375 mm x 259 mm  
Active area (X/Y)  
Maximum resolution:  
Vostro 3360/3460  
Vostro 3560  
1366 x 768 pixels at 262K colors  
1920 x 1080 FHD  
57  
Feature  
Description  
200 nits  
Maximum Brightness  
Operating angle  
Refresh rate  
0° (closed) to 140°  
60 Hz  
Minimum Viewing angles:  
Horizontal  
40°/40°  
Vertical  
15°/30° (H/L)  
0.23 mm x 0.23 mm  
Pixel pitch  
Table 17. Keyboard  
Feature  
Description  
Number of keys:  
Vostro 3360  
United States and Canada: 80 keys, Europe and Brazil: 81 keys, Japan:  
84 keys  
Vostro 3460/3560  
United States and Canada: 86 keys, Europe and Brazil: 87 keys, Japan:  
90 keys  
Table 18. Touchpad  
Feature  
Active Area:  
X-axis  
Description  
Vostro 3360  
Vostro 3460/3560  
82.00 mm (3.22 inches)  
45.00 mm (1.77 inches)  
90.00 mm (3.54 inches)  
49.00 mm (1.93 inches)  
Y-axis  
Table 19. Battery  
Feature  
Description  
Type:  
Vostro 3360  
Vostro 3460/3560  
Dimensions:  
Height  
4-cell lithium ion (3.4 Ahr/cell or 49 Whr)  
6-cell lithium ion (2.2 Ahr/cell or 48 Whr)  
Vostro 3360  
Vostro 3460  
Vostro 3560  
20.20 mm (0.80 inch)  
208.36 mm (8.20 inches)  
20 mm (0.79 inch)  
20 mm (0.79 inch)  
Width  
208 mm (8.19  
inches)  
208 mm (8.19  
inches)  
Depth  
Weight  
56.52 mm (2.22 inches)  
0.33 kg (0.73 lb)  
51 mm (2.00 inches) 51 mm (2.00 inches)  
0.33 kg (0.73 lb) 0.33 kg (0.73 lb)  
Charge time  
Voltage:  
approximately 4 hours (when the computer is turned off)  
58  
Feature  
Vostro 3360  
Description  
14.8 VDC  
Vostro 3460 / Vostro 3560  
Temperature range:  
Operating  
11.1 VDC  
0 °C to 35 °C (32 °F to 95 °F)  
–40 °C to 65 °C (–40 °F to 149 °F)  
3 V CR2032 lithium coin cell  
Non-Operating  
Coin-cell battery  
Table 20. AC Adapter  
Feature  
Type:  
Description  
65 W  
Vostro 3360 / Vostro 3460 / Vostro 3560  
with integrated video card  
Vostro 3460 with discrete video card  
Vostro 3560 with quad core  
Input voltage  
90 W  
90 W  
100 VAC to 240 VAC  
1.50 A/1.60 A/1.70 A  
50 Hz to 60 Hz  
65 W and 90 W  
Input current (maximum)  
Input frequency  
Output power  
Output current:  
65 W  
3.34 A (continuous)  
4.62 A  
90 W  
Rated output voltage  
Dimensions:  
19.50 VDC (+/– 1.0 VDC)  
Height  
28.20 mm (1.11 inches)  
57.90 mm (2.28 inches)  
137.16 mm (5.40 inches)  
Width  
Depth  
Temperature range:  
Operating  
0 °C to 35 °C (32 °F to 95 °F)  
Non-Operating  
–40 °C to 70 °C (–40 °F to 158 °F)  
59  
Table 21. Physical  
Feature  
Description  
Vostro 3360  
Vostro 3460  
Vostro 3560  
Height  
Width  
Depth  
19.20 mm (0.75 inch)  
30.10 mm (1.18  
inches)  
32.50 mm (1.27 inches)  
332.00 mm (13.07  
inches)  
345.50 mm (13.60  
inches)  
375.00 mm (14.76  
inches)  
232.50 mm (9.15  
inches)  
244.00 mm (9.60  
inches)  
259.00 mm (10.19  
inches)  
Weight (with battery pack)  
1.66 kg (3.65 lb)  
2.23 kg (4.91 lb)  
2.57 kg (5.66 lb)  
Table 22. Environmental  
Feature  
Description  
Temperature:  
Operating  
0 °C to 35 °C (32 °F to 95 °F)  
Storage  
–40 °C to 65 °C (–40 °F to 149 °F)  
Relative humidity (maximum):  
Operating  
10 % to 90 % (noncondensing)  
5 % to 95 % (noncondensing)  
Storage  
Altitude (maximum):  
Operating  
–15.2 m to 3048 m (–50 ft to 10,000 ft)  
–15.2 m to 10,668 m (–50 ft to 35,000 ft)  
G1 as defined by ISA-71.04–1985  
Non-Operating  
Airborne contaminant level  
60  
7
Contacting Dell  
To contact Dell for sales, technical support, or customer service issues:  
1. Visit support.dell.com.  
2. Verify your country or region in the Choose a Country/Region drop-down menu at the bottom of the page.  
3. Click Contact Us on the left side of the page.  
4. Select the appropriate service or support link based on your need.  
5. Choose the method of contacting Dell that is convenient for you.  
61  
 

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