Dell UltraSharp 27 Monitor
User’s Guide
Model No. : UP2715K
Regulatory model: UP2715Kt
Contents
1 About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . .5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . .7
Identifying Parts and Controls. . . . . . . . . . . . . . . . . . .8
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . 12
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . 20
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . 20
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . 21
2 Setting Up the Monitor . . . . . . . . . . . . . . . . . . . 22
Attaching the Stand. . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . 22
Connecting the DP cables . . . . . . . . . . . . . . . . . . . . 23
Types of DP cables . . . . . . . . . . . . . . . . . . . . . . . . 23
Organizing the Cables . . . . . . . . . . . . . . . . . . . . . . 30
Attaching the Cable Cover. . . . . . . . . . . . . . . . . . . . 30
Removing the Stand . . . . . . . . . . . . . . . . . . . . . . . 31
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . 32
3 Operating the Monitor. . . . . . . . . . . . . . . . . . . . 33
Using the Front Panel Controls . . . . . . . . . . . . . . . . . 33
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . 35
Setting the Maximum Resolution . . . . . . . . . . . . . . . . 48
Using the Tilt, Swivel, and Vertical Extension. . . . . . . . . . 49
Rotating the Monitor . . . . . . . . . . . . . . . . . . . . . . . 50
Contents
3
4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 51
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . 52
Common Problems . . . . . . . . . . . . . . . . . . . . . . . 53
Product Specific Problems. . . . . . . . . . . . . . . . . . . . 56
Troubleshooting the Card Reader. . . . . . . . . . . . . . . . 57
5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
WARNING: Safety Instructions . . . . . . . . . . . . . . . . . 59
FCC Notices (U.S. Only) and Other Regulatory Information . 59
Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Setting Up Your Monitor Display . . . . . . . . . . . . . . . . 60
Font Size Adjustment Guide . . . . . . . . . . . . . . . . . . . 61
®
Procedures for setting up dual monitors in Windows Vista ,
®
®
®
®
Windows 7, Windows 8, Windows 8.1 or Windows 10 63
4
Contents
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
NOTE: To set up with any other display mounting solutions, please refer to
the respective mounting solution setup guide for setup instructions.
•
Monitor
•
Stand
•
Cable Cover
About Your Monitor
5
•
•
Power cable (varies by
countries)
DisplayPort cable (DP
to DP)
1 pair
•
DisplayPort cable
(Mini-DP to DP)
1 pair
•
•
DisplayPort cable
(Mini-DP to Mini-DP)
USB 3.0 upstream
cable (enables the
USB ports on the
monitor)
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About Your Monitor
Product Features
The Dell UltraSharp 27 Monitor (Model # UP2715K) has an active matrix, thinfilm
transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor
features include:
•
68.5 cm (27-inch) active area display (measured diagonally) with 5120 x
2880 via Dual DP cable connection, 3840 x 2160 resolution via single DP
cable connection, plus full-screen support for lower resolution.
•
Wide viewing angle to allow viewing from a sitting or standing position, or
while moving from side-to-side.
•
•
•
Tilt, swivel, pivot and vertical extension adjustment capabilities.
Built-in speakers (2x 16W) acoustically tuned by Harmon Kardon.
Removable pedestal and Video Electronics Standards Association (VESA™)
100 mm mounting holes for flexible mounting solutions.
•
•
Plug and play capability if supported by your system.
On-Screen Display (OSD) adjustments for easy set-up and screen
optimization.
•
Software and documentation media includes an information file (INF),
Image color Matching File (ICM), Dell Display Manager software application
and product documentation. Dell Display Manager included (comes in the
CD attached with the monitor).
•
•
•
•
•
•
Security lock slot.
Asset Management Capability.
RoHS compliant.
BFR/PVC Free monitor (excluding cables).
Arsenic-Free glass and Mercury Free.
Energy Gauge shows the energy level being consumed by the monitor in
real time.
•
•
•
Meets NFPA 99 leakage current requirements.
Compatible with Adobe and sRGB color standards.
Factory calibrated sRGB and Adobe RGB input source (to a delta E of less
than 2) for brand new Dell UP2715K monitor. Dedicated Custom Color
Mode (6-axis Color-control) for Saturation , Hue, Gain (RGB) and offset
(RGB).
•
•
•
12-bit internal processing.
USB 3.0 Card Reader (SD/Mini SD, HSMS/MSPRO, MMC).
Suppots DisplayPort, Mini DisplayPort sources with DP1.2 with HBR2,
DisplayID1.3 with Tile feature. (Do not support DP1.1a and older standard.)
About Your Monitor
7
Identifying Parts and Controls
Front View
Front view
Volume
Input Source
1
Menu
Exit
2
side panel controls
Label Description
1
Power On/Off button (with LED indicator)
2
8
About Your Monitor
Back View
1
2
7
8
5
6
3
4
Back view
Label Description
Back view with monitor stand
Use
1
VESA mounting holes (100
mm x 100 mm - behind
attached VESA Cover)
Wall mount monitor using VESA-
compatible wall mount kit (100 mm x
100 mm).
2
3
Regulatory label
Security lock slot
Lists the regulatory approvals.
Secures monitor with security cable
lock.
4
Barcode serial number label Refer to this label if you need to
contact Dell for technical support.
5
6
Stand release button
Service tag label
Release stand from monitor.
The Dell service tag is used for Dell
warranty and customer service
management purposes and for records
of the base system.
7
USB downstream port with
battery charging
Connect your USB device.* You can
only use this connector after you
have connected the USB cable to
the computer and USB upstream
connector on the monitor.
8
Cable management slot
Use to organize cables by placing them
through the slot.
* It is recommended to use this port for your wireless USB device whenever
possible.
About Your Monitor
9
Side View
Flash-Memory Card Reader slot
10
About Your Monitor
Bottom View
7
6
1
2
3a 3b 4 5a
5b
Label Description
Use
1
AC power connector
To connect the monitor power cord.
Connect your computer with:
• mDP to mDP cable, or
2
Mini DisplayPort
connector
• mDP to DP cable
for 4K2K (max.) resolution.
3a DisplayPort in
connector 1
Connect both connectors to your computer
with a pair of:
3b DisplayPort in
connector 2
• DP to DP cables, or
• DP to mDP cables
for 5K3K (max.) resolution.
4
USB upstream port
Connect the USB cable that comes with your
monitor to the computer. Once this cable is
connected, you can use the USB downstream
connectors on the monitor.
5a, USB downstream ports Connect your USB devices. *
5b
You can only use these connectors after
you have connected the USB cable to the
computer and USB upstream connector on
the monitor.
6
7
Stand lock feature
Built-in speakers
To lock the stand to the monitor using a M3 x
6mm screw (screw not included).
To output the sound from audio input.
* It is recommended to use either the port (5b) or the USB downstream port on
the rear side for your wireless USB device whenever possible.
About Your Monitor
11
Monitor Specifications
Flat panel Specifications
Screen type
Active matrix - TFT LCD
Panel type
In Plane Switching
Viewable image dimensions
Diagonal
Horizontal
68.5 cm (27-inches viewable image size)
596.74 mm (23.49 inches)
Vertical
335.66 mm (13.22 inches)
Pixel pitch
0.116mm (218 ppi)
Viewing angle
Luminance output
Contrast ratio
Faceplate coating
178° (vertical) typ, 178° (horizontal) typ
300 cd/m² (typ), 50 cd/m2 (min)
1000:1 (typ)
Edge to edge glass optical bonding with Anti-
reflective and Anti-smudge coating
Backlight
LED edge light system
Response Time
Color depth
8 ms gtg typical
1.07 Billion (True 10 bit)
Color gamut (Typical)
100% (sRGB) 99% (Adobe RGB) coverage
Resolution Specifications
Horizontal scan range
Vertical scan range
Maximum resolution
31 kHz to 180 kHz
30Hz and 60Hz
5120 x 2880 at 60Hz DP1.2*
Video Supported Modes
Video display capabilities (DP playback)
480p, 576p, 720p and 1080p
Preset Display Modes
Display Mode
Horizontal Frequency Vertical Frequency Pixel Clock
(kHz)
31.5
37.9
48.4
49.3
64.0
75.0
(Hz)
60.0
60.0
60.0
60.0
60.0
60.0
(MHz)
640 x 480
800 x 600
1024 x 768
1280 x 800
1280 x 1024
1600 x 1200
25.2
40.0
65.0
71.0
108.0
148.5
12
About Your Monitor
1920 x 1080
2560 x 1440
3840 x 2160
5120 x 2880*
5120 x 2880*
67.5
60.0
60.0
60.0
30.0
60.0
193.5
241.5
297.0
238.3
483.3
88.8
133.3
85.6
177.7
* To display 5120 x 2880 at 60 Hz and 30 Hz, both DP1 and DP2 must be
connected. DP source’s graphics card must be DP1.2 certified and Tile display
feature, capable of supporting resolution up to 5120 x 2880 at 60Hz and its
driver supports DisplayID v1.3.
Electrical Specifications
Video input signals
Digital video signal for each differential line,
predifferential line at 100 ohm impedance. DP1.2
signal input support
AC input voltage/
frequency/current
100 to 240 VAC/50 or 60 Hz 3 Hz/2.4 A (Max.)
Inrush current
120 V:40 A (Max.)
240 V:80 A (Max.)
Speaker Specifications
Speaker rated power
Frequency Response
Impedance
2 x 16 W
200 Hz - 20 kHz
4 ohm
Physical Characteristics
Connector type
DisplayPort connector.
Mini DisplayPort connector.
USB 3.0 update stream port connector.
USB 3.0 down stream port connector x 5.
(Port with
lightning icon is for BC 1.2)
Signal cable type
•
•
•
•
Digital: detachable, DisplayPort to Mini
DisplayPort 1.8 M cable.
Digital: detachable, DisplayPort to
DisplayPort 1.8 M cable.
Digital: detachable, Mini DisplayPort to
Mini DisplayPort 1.8 M cable.
Digital: detachable, USB 3.0 1.8 M cable.
Dimensions (with stand)
Height (extended)
542.1 mm (21.3 inches)
About Your Monitor
13
Height (compressed)
Width
427.6 mm (16.8 inches)
637.3 mm (25.1 inches)
204.5 mm (8.1 inches)
Depth
Dimensions (without stand)
Height
384.6 mm (15.1 inches)
637.3 mm (25.1 inches)
47.9 mm (1.9 inches)
Width
Depth
Stand dimensions
Height (extended)
Height (compressed)
Width
420.5 mm (16.6 inches)
380.6 mm (15.0 inches)
265.0 mm (10.4 inches)
204.5 mm (8.1 inches)
Depth
Weight
Weight with packaging
14.30 kg (31.46 lb)
10.28 kg (22.62 lb)
Weight with stand assembly and
cables
Weight without stand assembly
(For wall mount or VESA mount 7.35 kg (16.17 lb)
considerations - no cables)
Weight of stand assembly
2.24 kg (4.93 lb)
Reflection Characteristics
Front frame gloss
Reflectance
45.0 gloss unit (60°) (max.)
(User should consider the placement of the
display as the front frame may cause disturbing
reflections from surrounding light and bright
surfaces)
1.5% (typ.)
Environmental Characteristics
Temperature
Operating
0 °C to 35 °C
Non-operating
Storage: -20 °C to 65 °C (-4 °F to 140 °F)
Shipping: -20 °C to 65 °C (-4 °F to 140 °F)
Humidity
Operating
10% to 80% (non-condensing)
Non-operating
Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non-condensing)
14
About Your Monitor
Altitude
Operating
5,000 m (16,404 ft) max
12,191 m (40,000 ft) max
Non-operating
Thermal dissipation
580.21 BTU/hour (maximum)
341.30 BTU/hour (typical)
Power Management Modes
If you have VESA’s DPM™ compliance display card or software installed in
your PC, the monitor can automatically reduce its power consumption when
not in use. This is referred to as Power Save Mode*. If the computer detects
input from keyboard, mouse, or other input devices, the monitor automatically
resumes functioning. The following table shows the power consumption and
signaling of this automatic power saving feature:
VESA
Modes
Horizontal Vertical
Power
Indicator Consumption
Power
Video
Sync
Sync
Normal
operation
100 W (typical)/
White
Active
Active
Active
170 W (maximum)
Less than 0.5 W
Glowing
Active-Off
mode
Inactive
-
Inactive
-
Off
-
Less than 1.2 W
White
(with USB Hub)
Switch Off
Off
Less than 0.5 W
The monitor will achieve the stated Active-Off power
NOTE:
approximately 1 minute after it has entered into Active-Off mode.
The OSD will only function in the normal operation mode. When any button is
pressed in Active-Off mode, the following message will be displayed:
Dell UP2715K
There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up. If there is no display, press
the monitor button now to select the correct input source on the
On-Screen-Display menu.
Activate the computer and the monitor to gain access to the OSD.
Zero power consumption in OFF mode can only be achieved by
disconnecting the main cable from the monitor.
NOTE:
About Your Monitor
15
Pin Assignments
DisplayPort Connector (DP in and DP out)
Pin Number 20-pin Side of the
monitor connector
Pin Number 20-pin Side of the
monitor connector
GND
1
2
ML0(p)
GND
11
12
13
14
15
16
17
18
19
20
ML3(n)
GND
3
4
5
ML0(n)
ML1(p)
GND
GND
AUX(p)
6
7
8
9
10
ML1(n)
ML2(p)
GND
ML2(n)
ML3(p)
GND
AUX(n)
HPD
DP_PWR Return
+3.3 V DP_PWR
Mini DisplayPort Connector
Pin Number 20-pin Side of the
monitor connector
Pin Number 20-pin Side of the
monitor connector
1
2
3
4
5
6
7
8
9
10
GND
11
12
13
14
15
16
17
18
19
20
ML2(p)
ML0(p)
GND
Hot Plug Detect
ML3(n)
GND
ML3(n)
GND
GND
GND
ML2(n)
ML0(p)
GND
ML1(n)
AUX(p)
ML1(p)
AUX(n)
GND
+3.3 V DP_PWR
16
About Your Monitor
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the
back and bottom of your monitor.
NOTE: The USB ports on this monitor are USB 3.0 compliant.
Transfer speed
Super Speed
Hi-Speed
Data rate
5 Gbps
480 Mbps
12 Mbps
Power consumption
4.5 W (Max., each port)
2.5 W (Max., each port)
2.5 W (Max., each port)
Full Speed
NOTE: Up to 1.5 A on USB downstream port (port
with
lightning icon) with BC 1.2 compliance devices; up to 0.9 A on the other 4
USB downstream ports.
USB Upstream Connector
USB Downstream Connector
Pin Number Signal Name
Pin Number Signal Name
1
2
VBUS
1
2
VBUS
D-
D-
3
D+
3
D+
4
GND
4
GND
5
StdA_SSRX-
StdA_SSRX+
GND_DRAIN
StdA_SSTX-
StdA_SSTX+
Shield
5
StdB_SSTX-
StdB_SSTX+
GND_DRAIN
StdB_SSRX-
StdB_SSRX+
Shield
6
6
7
7
8
8
9
9
Shell
Shell
USB ports
•
•
1 upstream - bottom
5 downstream - 1 at back, 4 at bottom
About Your Monitor
17
Power Charging Port - the one on the rear cover (Port with
lightning icon); supports fast current charging capability if the device
is BC 1.2 compatible.
NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer and
devices.
NOTE: For computers running Windows® 7 must have Service Pack 1
(SP1) installed. The monitor’s USB interface works only when the monitor
is On or in Power Save Mode. If you turn Off the monitor and then turn it
On, the attached peripherals may take a few seconds to resume normal
functionality.
18
About Your Monitor
Card Reader Specifications
Overview
•
The Flash Memory Card Reader is a USB storage device that allows users to
read and write information from and into the memory card.
®
•
The Flash Memory Card Reader is automatically recognized by Microsoft
®
®
®
Windows Vista, Windows 7 Service Pack (SP1), Windows 8,
®
®
Windows 8.1 and Windows 10.
•
•
Once installed and recognized, memory card (slot) appears drive letter.
All standard file operations (copy, delete, drag-and-drop, etc.) can be
performed with this drive.
NOTE: Install the Card Reader driver (provided in the Drivers and
Documentation Media CD that comes with the monitor) to ensure memory
cards are detected properly when inserted into the card slot.
Features
The Flash Memory Card Reader has the following features:
®
®
®
•
Supports Microsoft Windows Vista, Windows 7 Service Pack (SP1),
®
®
®
Windows 8, Windows 8.1 and Windows 10 operating systems.
®
•
Mass Storage Class device (No drivers are required under Microsoft
Windows Vista, Windows 7 Service Pack (SP1), Windows 8,
®
®
®
®
®
Windows 8.1 and Windows 10).
Supports various memory card media.
•
The following table lists the memory cards supported:
Slot
Flash memory cards type
Number
MS Pro HG, High Speed Memory Stick (HSMS), Memory
Stick PRO (MSPRO), Memory Stick Duo (w Adapter),
MS Duo Secure Digital (Mini-SD), Secure Digital
Card, Mini Secure Digital (w Adaptor), TransFlash (SD,
including SDHC), MultiMediaCard (MMC)
1
About Your Monitor
19
Maximum Card Capacity Supported by the UP2715K card reader
Support Maximum
Capacity by Spec.
Card type
MS Pro HG
MS Duo
SD
Support Specification
UP2715K
Memory Stick Pro-HG
Support USB 3.0 speed
32 GB
Supported
Supported
Supported
Supported
Memory Stick Duo
Specification
32 GB
1 TB
SD Memory Card
support USB 3.0 speed
Multi Media Card
System Specification
MMC
32 GB
General
USB 2.0/3.0 High Speed Device (USB High Speed
Device compatible)
Connection type
®
®
®
®
Microsoft Windows Vista, Windows 7 Service
®
Supported OS
Pack (SP1), Windows 8, Windows 8.1 and
®
Windows 10
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The
monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so
that the system can configure itself and optimize the monitor settings. Most
monitor installations are automatic; you can select different settings if desired.
For more information about changing the monitor settings, see Operating the
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one
or more pixels to become fixed in an unchanging state which are hard to see
and do not affect the display quality or usability. For more information on Dell
Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/
20
About Your Monitor
Maintenance Guidelines
Cleaning Your Monitor
monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable
from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking,
cleaning, or handling your monitor:
•
•
To clean your antistatic screen, lightly dampen a soft, clean cloth with
water. If possible, use a special screen-cleaning tissue or solution
suitable for the antistatic coating. Do not use benzene, thinner,
ammonia, abrasive cleaners, or compressed air.
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using
detergent of any kind as some detergents leave a milky film on the
monitor.
•
•
•
If you notice white powder when you unpack your monitor, wipe it off
with a cloth.
Handle your monitor with care as dark-colored monitors may scratch
and show white scuff marks more than light-colored monitors.
To help maintain the best image quality on your monitor, use a
dynamically changing screen saver and turn Off your monitor when
not in use.
About Your Monitor
21
Setting Up the Monitor
Attaching the Stand
NOTE: The stand is detached from the monitor when it is shipped from the
factory.
NOTE: This stand attaching instruction is applicable for the stand shipped
with the monitor. For other mounting solutions (optional), please refer to
their respective set up instructions.
3
2
To attach the monitor stand:
1. Remove the monitor protective cover and place the monitor on it.
2. Fit the two tabs on the upper part of the stand to the groove on the
back of the monitor.
3. Press the stand down till it snaps into its place.
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect the DP (DisplayPort) cables to the corresponding video port
on the back of your computer
NOTE: Do not use all the cables on the same computer.
Use all of the cables only when they are connected to different computers
with appropriate video systems.
22
Setting Up the Monitor
Connecting the DP cables
Types of DP cables
DP–DP cables ( 2x )
Detachable cable clips
B
A
DP–mDP cables ( 2x )
Detachable cable clips
C
D
C
D
Identical cable
mDP–mDP cable ( 1x )
E
Setting Up the Monitor
23
1. Connection Guide for 5K3K (max.) Resolution with Nvidia
Graphics Cards (Two DP Cables)
1. Follow the connection guide below 3.Power up/ Boot up the computer
for DP cables connection.
system.
2.Turn On the monitor by pressing
the power on/off button.
4.Change resolution if necessary up to
5120 x 2880 60Hz.
•
Recommended list of cards:
Quadro series, eg K2200, K4200, K5200.
GeForce series, eg GTX980, GTX970 and GTX960.
•
•
Graphics card requirement:
With two DP ports that are compliant to DP1.2 support
HBR2, DisplayID 1.3, supporting Tile Display feature.
Nvidia driver version:
rev 347.88 or later
Troubleshooting
1. Quadro K2200, K4200
1. BIOS/Post screen is not observed,
black screen during BIOS/Post,
long period of black screen when
monitor wake from sleep:
mDP DP1 DP2
Primary DP port
(Port 0)
•
Ensure the monitor DP 1 is
connected to graphics card Port
0 and DP 2 is connected to Port
1. Power oꢀ and on the monitor
and re-boot the PC system.
•
To speed up monitor
A
B
initialization, disable monitor
Sleep by OSD (Menu>Energy
Settings>Monitor Sleep> Disable).
A
B
DP – DP cable (
)
2. 5K3K resolution changed after
recovery from PC standby/
Hibernate/ Reboot :
Connect DP1 port on
monitor to Primary DP
port (Port 0) on NVidia
graphics card
•
Disable monitor Sleep by OSD
(Menu > Energy Settings >
Monitor Sleep > Disable).
Ensure DP 1 and DP 2 are
connected to graphics Port0 and
Port1 respectively.
DP – DP cable
•
Connect DP2 port on
monitor to other DP
port on NVidia graphics
card
2. Quadro K5200
Primary DP port
(Port 0)
3. Cannot achieve or image unstable
at 5k3k resolution:
•
Perform a clean install by selecting
"Custom" and tick box marked
"Perform a Clean Install".
Ensure your graphics card is
capable to support 5k3k.
A
B
NOTE: Both
and
have to be connected to
support resolution up to
5K3K.
•
•
Use only the in-box DP cables for
connection to your PC.
Non-DP certified or low quality
DP cable may degrade signal
integrity/bandwidth, resulting in
reduced performance.
A
B
24
Setting Up the Monitor
2. Connection Guide for 5K3K (max.) Resolution with AMD Graphics
Cards (Two DP Cables)
1. Follow the connection guide below 3.Power up/ Boot up the computer
for DP cables connection.
system.
2.Turn On the monitor by pressing
the power on/off button.
4.During BIOS/Post mode, you may
observed a stretch screen content.
5.Change resolution if necessary up to
5120 x 2880 60Hz.
•
Recommended list of cards:
FirePro series eg W9100, W7100, etc.
Radeon series eg R9 295X2, HD7990, etc.
Ensure the graphics card has 2 or more DP outputs.
Refer to AMD website for details.
•
•
Graphics card requirement:
With two DP ports that are compliant to DP1.2 support
HBR2, DisplayID 1.3 supporting Tile Display feature.
AMD driver version:
revision later than 14.50 or later
Troubleshooting
mDP DP1 DP2
1. Graphics card with DP ports
1. BIOS/Post screen is not observed,
black screen during BIOS/Post,
long period of black screen when
monitor wake from sleep:
•
To speed up monitor
initialization, disable monitor
Sleep by OSD (Menu>Energy
Settings>Monitor Sleep> Disable).
B
A
2. 5K3K resolution changed after
recovery from PC standby/
Hibernate/ Reboot :
A
B
DP – DP cable (
)
•
In certain cases, graphics card
may not detect the monitor
properly when the monitor goes
to sleep.
Connect DP1 port on
monitor to any of DP port
on graphics card
DP – DP cable
•
•
Disable monitor Sleep by OSD
(Menu > Energy Settings >
Monitor Sleep > Disable).
Connect DP2 port on
monitor to any of DP port
on the same graphics card
Reboot PC.
3. Cannot achieve or image unstable
at 5k3k resolution:
2. Graphics card with mDP
ports
mDP DP1 DP2
•
Un-install the old graphics driver
(Device Manager -> Display Adaptor
-> uninstall) before installing the
new driver.
•
•
Ensure your graphics card is
capable to support 5k3k.
Use only the in-box DP cables for
connection to your PC.
C
D
Non-DP certified or low quality
DP cable may degrade signal
integrity/bandwidth, resulting in
reduced performance.
C
DP – mDP cables (2x)
•
Connect only DP1 on the monitor to
any DP port of the graphics card.
Power up the monitor and PC
system. After getting a stable
image(eg 4k2k resolution),
D
Connect any DP port on
monitor to any of DP port
on the same graphics card
connect DP2 of monitor to another
DP port of the same graphics card.
Setting Up the Monitor
25
3. Connection Guide for 5K3K (max.) Resolution with Intel Graphics
Cards (Two DP Cables)
1. Follow the connection guide below 3.Power up/ Boot up the computer
for DP cables connection.
system.
2.Turn On the monitor by pressing
the power on/off button.
4.During BIOS/Post mode, you may
observed a stretch screen content.
5.Change resolution if necessary up to
5120 x 2880 60Hz.
•
Recommended list of cards:
Intel Broadwell chipset graphics card with 2 DP output
ports.
•
Graphics card requirement:
With two DP ports that are compliant to DP1.2 support
HBR2, DisplayID 1.3 supporting Tile Display feature.
•
Intel driver version:
revision later than 10.18.10.3510
Troubleshooting
mDP DP1 DP2
1. BIOS/Post screen is not observed,
black screen during BIOS/Post,
long period of black screen when
monitor wake from sleep:
•
To speed up monitor
initialization, disable monitor
Sleep by OSD (Menu>Energy
Settings>Monitor Sleep> Disable).
2. Not able to display 5120 x 2880
60Hz :
B
A
•
Ensure that both DP ports at the
source support DP1.2. If the 2 DP
ports from the source originates
from one single DP1.2 channel it
will not have enough bandwidth
to support 5K3K 60Hz (e.g. some
docking systems).
A
B
DP – DP cable (
)
Connect DP1 port on
monitor to any of DP port
on graphics card
3. 5K3K resolution changed after
recovery from PC standby/
Hibernate/ Reboot :
DP – DP cable
Port1 respectively.
Connect DP2 port on
monitor to any of DP port
on the same graphics card
•
In certain cases, graphics card
may not detect the monitor
properly when the monitor goes
to sleep.
•
•
Disable monitor Sleep by OSD
(Menu > Energy Settings >
Monitor Sleep > Disable).
Reboot PC.
4. Cannot achieve or image unstable
at 5k3k resolution:
•
Ensure your graphics card is
capable to support 5k3k.
•
Use only the in-box DP cables for
connection to your PC.
Non-DP certified or low quality
DP cable may degrade signal
integrity/bandwidth, resulting in
reduced performance.
5. Stretch image observed:
•
Ensure that monitor DP2 is
connected properly to
graphics card.
26
Setting Up the Monitor
4. Connection Guide for 4K2K (max.) Resolution (Single DP Cable)
1. Follow the connection guide below 3.Power up/ Boot up the computer or
for DP cables connection.
notebook.
2.Turn On the monitor by pressing
the power on/off button.
4.Change resolution if necessary up to
3860 x 2160 60Hz.
•
Graphics card requirement:
Single DP port that is compliant to
DP1.2 support HBR2.
Troubleshooting
1. Notebook with DP port
mDP DP1 DP2
1. BIOS/Post screen is not observed,
black screen during BIOS/Post,
long period of black screen when
monitor wake from sleep:
•
To speed up monitor
initialization, disable monitor
Sleep by OSD (Menu>Energy
Settings>Monitor Sleep> Disable).
C
D
2. Black screen :
C
D
DP – mDP cable (1x)
•
Ensure the graphics card support
DP1.2 (older DP version is not
supported by UP2715K).
Use one of the DP – mDP
cables to connect mDP
port on monitor to the DP
port on notebook
3. Cannot achieve or image unstable
at 5k3k resolution:
•
Ensure your graphics card is
capable to support 4k2k.
2. Noted book with mDP
port
mDP DP1 DP2
•
Use only the in-box DP cables for
connection to your PC.
Non-DP certified or low quality
DP cable may degrade signal
integrity/bandwidth, resulting in
reduced performance.
E
mDP – mDP cable (1x)
Connect mDP port on
monitor to any mDP port
on notebook
E
Setting Up the Monitor
27
5. Connection Guide for 5K3K 30Hz (max.) Resolution with Docking
Station (Two DP cables)
1. Follow the connection guide.
3.Turn on your computer.
2.Turn on the monitor by pressing the 4.Change resolution if necessary up to
power on/off button
5120 x 2880 30Hz.
Recommended list of docking stations:
Dell E-Port Plus Advanced Port
Replicator with USB 3.0
to be docked with Dell notebooks having
following internal graphics cards
a) Nvidia Graphics
KX000 or KX200 series
(driver R344.11 or later)
b) AMD Graphics
WX100 series
(driver later than R14.501.x)
Example: Dell Precision M4800, M6800.
Troubleshooting
1. BIOS/Post screen is not observed, black
screen during BIOS/Post, long period
of black screen when monitor wake
from sleep:
mDP DP1 DP2
•
To speed up monitor initialization,
disable monitor Sleep by OSD
(Menu>Energy Settings>Monitor
Sleep> Disable).
2. Not able to display 5120 x 2880 60Hz :
•
•
•
Ensure that both DP ports at the
source support DP1.2 HBR2,
DisplayID 1.3 tile display feature..
B
A
Dell E-Port Plus Advanced Port
Replicator with USB 3.0 docking system
can only support up to 5k3k 30Hz.
4k2k is not supported in 2-cable DP
docking configuration. Connect single
DP from the dock "Video 2" DP port to
the monitor miniDP port for 4k2k
resolution
A
B
DP – DP cable (
)
NOTE: Both
A
and
B
Connect DP1 port on
monitor to any of DP port
on docking station.
have to be connected to
support resolution up to
5K3K.
DP – DP cable
Connect DP2 port on
monitor to any of DP port
on docking station.
3. 5K3K resolution changed after recovery f
rom PC standby/ Hibernate/ Reboot :
•
•
•
In certain cases, graphics card may
not detect the monitor properly when
the monitor goes to sleep.
Disable monitor Sleep by OSD (Menu
> Energy Settings > Monitor Sleep >
Disable).
Connection Guide for 4K2K 60Hz
mDP DP1 DP2
Video 2
DP Port
Reboot PC.
4. Cannot achieve or image unstable
at 5k3k resolution:
•
Ensure your graphics card is capable
to support 5k3k.
C
D
DP – mDP cable (1x)
Use one of the DP –
mDP cables to
connect the mDP
port on the monitor
to the DP port on
the computer.
•
Use only the in-box DP cables for
connection to your PC. Non-DP
certified or low quality DP cable may
degrade signal integrity/bandwidth,
resulting in reduced performance.
5. Stretch image observed:
C
D
•
Ensure the monitor DP2 port is
connected properly to the DP port of
the docking station.
28
Setting Up the Monitor
Connecting the USB 3.0 cable
After you have completed connecting the DP-mDP cables, follow the
procedure below to connect the USB 3.0 cable to the computer and complete
your monitor setup:
1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB
3.0 port on your computer.
2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the
monitor.
3. Plug the power cables for your computer and monitor into nearby outlet.
4. Turn On the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not
USB
CAUTION: The graphics are used for the purpose of illustration only.
Appearance of the computer may vary.
Setting Up the Monitor
29
Organizing the Cables
After attaching all necessary cables to your monitor and computer, (See
Connecting Your Monitor for cable attachment,) use the cable management
slot to organize all cables as shown above.
Attaching the Cable Cover
2
1
30
Setting Up the Monitor
Removing the Stand
NOTE: To prevent scratches on the LCD screen while removing the stand,
ensure that the monitor is placed on a clean surface.
NOTE: This is applicable for a monitor with a stand. For installation
with other mounting solutions (optional), please refer to the respective
mounting solution setup guide for set up instructions.
3
2
To remove the stand:
1. Place the monitor on a flat surface.
2. Press and hold the stand release button.
3. Lift the stand up and away from the monitor.
Setting Up the Monitor
31
Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible wall mounting
kit.
1. Place the monitor panel on a soft cloth or cushion on stable flat table.
2. Remove the stand.
3. Use a screwdriver to remove the four screws securing the plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the monitor.
5. Mount the monitor on the wall by following the instructions that came
with the wall mounting kit.
NOTE: For use only with UL Listed Wall Mount Bracket with minimum
weight/load bearing capacity of 7.14 kg.
32
Setting Up the Monitor
Operating the Monitor
Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the characteristics
of the image being displayed. As you use these buttons to adjust the controls,
an OSD shows the numeric values of the characteristics as they change.
Volume
1
Input Source
2
Menu
3
Exit
4
5
The following table describes the front panel buttons:
Front panel button
Description
Use this button to directly access the Volume
menu.
1
Shortcut key/
Volume
Use this button to choose from a list of Input
Source.
2
Shortcut key/
Input Source
Operating the Monitor
33
Use the Menu button to launch the on-screen
display (OSD) and select the OSD Menu. See
3
4
Menu
Exit
Use the Exit button to go back to the main menu
or exit the OSD main menu.
Use the Power button to turn the monitor On and
Off.
The white LED indicates the monitor is On and
fully functional.
A glowing white LED indicates DPMS Power Save
Mode.
5
Power (with power
light indicator)
Front Panel Button
Use the buttons on the front of the monitor to adjust the image settings.
Front Panel
Description
Button
Use the Up button to adjust (increase
ranges) items in the OSD menu.
1
Up
Use the Down button to adjust (decrease
ranges) items in the OSD menu.
2
Down
Use the OK button to confirm your
selection.
3
OK
Use the Back button to go back to the
previous menu.
4
Back
34
Operating the Monitor
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another
menu or exit the OSD menu, the monitor automatically saves those
changes. The changes are also saved if you change the settings and then
wait for the OSD menu to disappear.
1. Press the Menu button to launch the OSD menu and display the main
menu.
Dell UP2715K
Brightness/Contrast
Energy Use
Input Source
Color
Display
Audio
75
75
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
2. Press the
and
buttons to move between the setting options. As
you move from one icon to another, the option name is highlighted. See
the following table for a complete list of all the options available for the
monitor.
3. Press the
4. Press the
5. Press the
or
button once to activate the highlighted option.
buttons to select the desired parameter.
and
button to enter the slide bar and then use the
or
button, according to the indicators on the menu, to make your changes.
6. Press the button once to return to the main menu to select another
option or press the button two or three times to exit from the OSD
menu.
Operating the Monitor
35
Menu and
Submenus
Icon
Description
Energy Use
This meter shows the energy level being
consumed by the monitor in real time.
Brightness/
Contrast
Use this menu to activate Brightness/Contrast
adjustment.
Dell UP2715K
Energy Use
Brightness/Contrast
Input Source
Color
Display
Audio
75
75
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Brightness
Contrast
Brightness adjusts the luminance of the backlight.
Press the
press the
~ max 100).
button to increase brightness and
button to decrease brightness (min 0
NOTE: Manual adjustment of Brightness is
disabled Preset Modes is set to CAL1 or CAL2.
Adjust Brightness first, and then adjust Contrast
only if further adjustment is necessary.
Press the
button to increase contrast and press
the
button to decrease contrast (min 0 ~ max
100).
The Contrast function adjusts the degree of
difference between darkness and lightness on the
monitor screen.
NOTE: Manual adjustment of Contrast is disabled
when Preset Modes is set to CAL1 or CAL2.
36
Operating the Monitor
Input Source
Use the Input Source menu to select between
different video signals that may be connected to
your monitor.
Dell UP2715K
Energy Use
Brightness/Contrast
DP (5K3K)
Input Source
Color
mDP (4K2K)
Display
Audio
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
DP (5K3K)
mDP (4K2K)
Color
Select DP (5K3K) input when you are using the
DisplayPort (DP) connector. Press the
select the DisplayPort input source.
button to
Select mDP (4K2K) input when you are using the
Mini DisplayPort (DP) connector. Press the
button to select the Mini DisplayPort input source.
Use the Color Settings menu to adjust the
monitor’s color settings.
Dell UP2715K
Energy Use
RGB
Brightness/Contrast
Input Color Format
Gamma
Input Source
Color
PC
Standard
Preset Modes
Display
Audio
Reset Color Settings
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Operating the Monitor
37
Input Color
Format
Allows you to set the video input mode to:
•
RGB: Select this option if your monitor is
connected to a computer or DVD player using
the HDMI or DP/Mini DP cable.
•
YPbPr: Select this option if your DVD player
supports only YPbPr output.
Gamma
Allows you to set the Gamma to PC or MAC.
Preset Modes
Allows you to choose from a list of preset color
modes.
Dell UP2715K
Energy Use
Standard
Brightness/Contrast
Input Color Format
Gamma
Input Source
Color
Multimedia
Movie
Preset Modes
Display
Audio
Reset Color Settings
Game
Paper
Color Temp.
Color Space
Custom Color
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
•
•
Standard: Loads the monitor’s default color
settings. This is the default preset mode.
Multimedia: Loads color settings ideal for
multimedia applications. Applies to HDMI
input with CEA timing (YUV color domain)
only.
•
Movie: Loads color settings ideal for movies.
Applies to HDMI input with CEA timing (YUV
color domain) only.
•
•
Game: Loads color settings ideal for most
gaming applications.
Paper: Loads brightness and sharpness
settings ideal for viewing text. Blend the text
background to simulate paper media without
affecting color images. Applies to RGB input
format only.
•
Color Temp.: The screen appears warmer with
a red/yellow tint with slider set at 5,000K or
cooler with blue tint with slider set at 10,000K.
38
Operating the Monitor
•
Color Space: Allows users to select the color
space: Adobe RGB, sRGB, CAL1, CAL2.
Color Space
Adobe RGB
sRGB
CAL1
CAL2
– Adobe RGB: This mode is compatible with
Adobe RGB (99% coverage).
– sRGB: Emulates 100% sRGB.
– CAL1/CAL2: User calibrated preset mode
using Dell Ultrasharp Color Calibration
Software or other Dell approved software.
Dell Ultrasharp Color Calibration Software
works with the X-rite colorimeter i1Display
Pro. The i1Display Pro can be purchased
from the Dell Electronics, Software and
Accessories website.
NOTE: Accuracy of sRGB, Adobe RGB, CAL1 and
CAL2 are optimized for RGB input color format.
NOTE: Factory Reset will remove all calibrated
data in CAL1 and CAL2.
Operating the Monitor
39
•
Custom Color: Allows you to manually adjust
the color settings. Press the and buttons
to adjust the Red, Green, and Blue values and
create your own preset color mode.
Use the
and
buttons to select the Gain,
Offset, Hue, Saturation.
Custom Color
Gain
Oꢀset
Hue
Saturation
– Gain: Select it to adjust input RGB signal
gain level (default value are 100).
– Offset: Select it to adjust RGB black-level
offset value (default value are 50) to control
your monitor base color.
– Hue: Select it to adjust RGBCMY hue value
individually (default value are 50).
– Saturation: Select it to adjust RGBCMY
saturation value individually (default value
are 50).
Hue
This feature can shift color of video image to
green or purple. This is used to adjust the desired
flesh tone color. Use
from ‘0’ to ‘100’ .
or
to adjust the hue
Press
to increase the green shade of the video
image.
Press
to increase the purple shade of the video
image.
NOTE: Hue adjustment is available only for Movie
and Game mode.
40
Operating the Monitor
Saturation
This feature can adjust the color saturation of the
video image. Use
from ‘0’ to ‘100’.
or
to adjust the saturation
Press
to increase the monochrome appearance
of the video image.
Press
to increase the colorful appearance of the
video image.
NOTE: Saturation adjustment is available only for
video input.
Reset Color
Settings
Resets your monitor’s color settings to the factory
defaults.
Display
Use the Display Settings to adjust image.
Dell UP2715K
Energy Use
Brightness/Contrast
Aspect Ratio
Sharpness
16:9
50
Input Source
Color
Fast
Response Time
Display
Audio
Reset Display Settings
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Aspect Ratio
Sharpness
Adjust the image ratio to Wide 16:9, Auto Resize,
4:3, or 1:1.
This feature can make the image look sharper or
softer. Use
‘0’ to ‘100’.
or
to adjust the sharpness from
Response Time Allows you to set the Response Time to Normal or
Fast.
Reset Display
Settings
Select this option to restore default display
settings.
Operating the Monitor
41
Audio
Use the Audio Settings menu to adjust the audio
settings.
Dell UP2715K
Energy Use
50
Brightness/Contrast
Volume
Input Source
Color
Reset Audio Settings
Display
Audio
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Volume
Allows you to increase the speaker volume.
Use and buttons to adjust the speaker
volume from ‘0’ to ‘100’.
Reset Audio
Setting
Resets your monitor audio settings to the factory
defaults.
Energy
Dell UP2715K
Brightness/Contrast
Energy Use
Power Button LED
USB
On During Active
Input Source
Color
Monitor sleep
Reset Energy Settings
Enable
Display
Audio
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Power Button Allows you to set the power LED indicator On or
LED Off.
42
Operating the Monitor
USB
Allows you to enable or disable USB function
during monitor standby mode.
NOTE: USB ON/OFF under standby mode is
only available when the USB upstream cable is
unplugged. This option will be greyed out when
the USB upstream cable plugs in.
Monitor Sleep Allow you to set Monitor sleep On or Off.
Reset Energy
Settings
Select this option to restore default Energy
Settings.
Menu
Dell UP2715K
Brightness/Contrast
Energy Use
English
Language
Input Source
Color
Transparency
Timer
20
20 s
Lock
Display
Audio
Unlock
Reset Menu Settings
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Language
Language option to set the OSD display to one of
eight languages (English, Spanish, French, German,
Brazilian Portuguese, Russian, Simplified Chinese
or Japanese).
Transparency
Timer
This function is used to change the OSD
background from opaque to transparent.
Sets the length of time the OSD will remain active
after the last time you pressed a button.
Use the
and
buttons to adjust the slider in 1
second increments, from 5 to 60 seconds.
Operating the Monitor
43
Lock
Controls user access to adjustments. When Lock
is selected, no user adjustments are allowed. All
buttons are locked.
NOTE:
Lock function – Either soft lock (through OSD
menu) or hard lock (Press and hold the button
above power button for 10 sec)
Unlock function – Only hard unlock (Press and
hold the button above power button for 10 sec)
Reset Menu
Settings
Select this option to restore default Menu settings.
Personalize
User can select from Preset Modes, Brightness/
Contrast, Input Source, Aspect Ratio and set as
shortcut key.
Dell UP2715K
Energy Use
Volume
Shortcut Key 1
Brightness/Contrast
Input Source
Color
Shortcut Key 2
Input Source
Reset Personalization
Display
Audio
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Reset
Allows you to restore shortcut key to the default
Personalization setting.
44
Operating the Monitor
Other
Select this option to adjust the OSD settings, such
as the DDC/CI, LCD Conditioning, and so on.
Dell UP2715K
Energy Use
On
Brightness/Contrast
Auto Rotate
Input Source
Color
DDC/CI
Enable
Disable
LCD Conditioning
Reset Other Settings
Factory Reset
Display
Audio
Reset All Settings
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Auto Rotate
This display is equipped with an orientation sensor.
Rotating the display from Landscape to Portrait (in
wall mount) will automatically trigger the OSD to
be rotated accordingly.
If Dell Display Manager (DDM) is installed and with
suitable PC graphics card, the screen content will
also be rotated accordingly.
Set Auto Rotate to Off to disable this feature.
Operating the Monitor
45
DDC/CI
DDC/CI (Display Data Channel/Command
Interface) allows your monitor parameters
(brightness, color balance etc) to be adjustable via
software on your computer. You can disable this
feature by selecting Disable.
Enable this feature for best user experience and
optimum performance of your monitor.
Dell UP2715K
Energy Use
Brightness/Contrast
Auto Rotate
DDC/CI
Enable
Disable
Input Source
Color
LCD Conditioning
Reset Other Settings
Factory Reset
Display
Audio
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
LCD
Conditioning
Helps reduce minor cases of image retention.
Depending on the degree of image retention,
the program may take some time to run. You can
enable this feature by selecting Enable.
Dell UP2715K
Energy Use
Brightness/Contrast
Auto Rotate
Input Source
Color
DDC/CI
LCD Conditioning
Reset Other Settings
Factory Reset
Enable
Disable
Display
Audio
Energy
Menu
Personalize
Others
Resolution: 5120x2880, 60Hz
Reset Other
Settings
Select this option to restore default other settings,
such as DDC/CI.
Factory Reset
Reset all OSD settings to the factory preset values.
46
Operating the Monitor
OSD Warning Messages
When the monitor does not support a particular resolution mode you will see
the following message:
Dell UP2715K
The current input timing is not supported by the monitor display. Please
change your input timing to 5120x2880 @ 60Hz or any other monitor
listed timing as per the monitor specifications.
This means that the monitor cannot synchronize with the signal that it is
Vertical frequency ranges addressable by this monitor. Recommended mode is
5120 x 2880.
You will see the following message before the DDC/CI function is disabled.
Dell UP2715K
The function of adjusting display setting using PC application
will be disabled.
Do you wish to disable DDC/CI function?
No
Yes
When monitor enters Power Save Mode, the following message appears:
Dell UP2715K
Entering Power Save Mode
If you press any button other than the power button, one of the following
messages will appear depending on the selected input:
Operating the Monitor
47
Dell UP2715K
There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up. If there is no display, press
the monitor button now to select the correct input source on the
On-Screen-Display menu.
If either DP or m-DP input is selected and the corresponding cable is not
connected, a floating dialog box as shown below appears.
Dell UP2715K
No DP Cable
The display will go into Power Save Mode in 5 minutes.
or
Dell UP2715K
No mDP Cable
The display will go into Power Save Mode in 5 minutes.
Setting the Maximum Resolution
®
®
®
®
In Windows Vista , Windows 7 Service Pack (SP1), Windows 8, Windows
®
8.1 or Windows 10 :
®
®
1. For Windows 8/ Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen resolution and select 5120 x 2880.
4. Click OK.
If you do not see 5120 x 2880 as an option, you may need to update your
graphics driver. Depending on your computer, complete one of the following
procedures:
48
Operating the Monitor
If you have a Dell desktop or portable computer:
•
the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
•
Go to the support site for your computer and download the latest
graphic drivers.
•
Go to your graphics card website and download the latest graphic
drivers.
NOTE: It may be necessary to adjust the font size when using the maxi-
®
mum resolution in this Display. To change the font size go to (Windows
Windows 8, Windows 8.1 and Windows 10):
7
®
®
®
Control Panel > Appearance and Personalization > Display
Refer to “Font Size Adjustment Guide” section for details.
Using the Tilt, Swivel, and Vertical Extension
NOTE: This is applicable for a monitor with a stand. When any other stand
is bought, please refer to the respective stand setup guide for set up
instructions.
5°
45°
45°
115 mm
21°
NOTE: The stand is detached when the monitor is shipped from the
factory.
Operating the Monitor
49
Rotating the Monitor
Before you rotate the monitor, your monitor should be fully vertically extended
and fully tilted up to avoid hitting the bottom edge of the monitor.
1
0°
90°
2
90°
0°
NOTE: To use the Display Rotation function (Landscape versus Portrait
view) with your Dell computer, you require an updated graphics driver that
is not included with this monitor. To download the graphics driver, go to
www.dell.com/support and see the Download section for Video Drivers for
latest driver updates.
NOTE: When in Portrait View Mode, you may experience performance
degradation in graphic-intensive applications (3D Gaming etc.).
50
Operating the Monitor
Troubleshooting
CAUTION: Before you begin any of the procedures in this section, follow
Self-Test
Your monitor provides a self-test feature that allows you to check whether your
monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by
performing the following steps:
1. Turn Off both your computer and the monitor.
2. Unplug the video cable from the back of the computer.
3. Turn On the monitor.
The floating dialog box should appear on-screen (against a black background)
if the monitor cannot sense a video signal and is working correctly. While
in self-test mode, the power LED remains white. Also, depending upon the
selected input, one of the dialog boxes shown below will continuously scroll
through the screen.
Dell UP2715K
No DP Cable
The display will go into Power Save Mode in 5 minutes.
or
Dell UP2715K
No mDP Cable
The display will go into Power Save Mode in 5 minutes.
4. This box also appears during normal system operation, if the video
cable becomes disconnected or damaged.
5. Turn Off your monitor and reconnect the video cable; then turn On
both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure,
check your video controller and computer, because your monitor is functioning
properly.
Troubleshooting
51
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the
screen abnormality you are experiencing is an inherent problem with your
monitor, or with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is
unplugged and the monitor is in self-test mode.
Volume
1
Input Source
2
Menu
3
Exit
4
5
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the
screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the front panel
simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen
changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white
screens.
The test is complete when the white screen appears. To exit, press the Button 4
again.
If you do not detect any screen abnormalities upon using the built-in diagnostic
tool, the monitor is functioning properly. Check the video card and computer.
52
Troubleshooting
Common Problems
The following table contains general information about common monitor
problems you might encounter and the possible solutions:
Problem
Cause
Solution
No Video/Power
LED Off
No picture
• Ensure that the video cable
connecting the monitor and the
computer is properly connected
and secure.
• Verify that the power outlet is
functioning properly using any
other electrical equipment.
• Ensure that the power button is
depressed fully.
• Ensure that the correct input
source is selected via the Input
Source menu.
option under Energy Settings in
OSD Menu
No Video/Power
LED On
No picture or
no brightness
• Increase brightness & contrast
controls via OSD.
• Perform monitor self-test feature
check.
• Check for bent or broken pins in
the video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input
source is selected via the Input
Source menu.
Missing Pixels
LCD screen has • Cycle power On-Off.
spots
• Pixel that is permanently Off is a
natural defect that can occur in
LCD technology.
• For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at: http://
Troubleshooting
53
Stuck-on Pixels
LCD screen has • Cycle power On-Off.
bright spots
• Pixel that is permanently Off is a
natural defect that can occur in
LCD technology.
• For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at: http://
Brightness
Problems
Picture too dim • Reset the monitor to Factory
or too bright
Settings.
• Adjust brightness & contrast
controls via OSD.
Safety Related
Issues
Visible signs
of smoke or
sparks
• Do not perform any
troubleshooting steps.
Intermittent
Problems
Monitor
malfunctions
on & off
• Ensure that the video cable
connecting the monitor to the
computer is connected properly
and is secure.
• Reset the monitor to Factory
Settings.
• Perform monitor self-test
feature check to determine if the
intermittent problem occurs in
selftest mode.
Missing Color
Picture missing • Perform monitor self-test feature
color
check.
• Ensure that the video cable
connecting the monitor to the
computer is connected properly
and is secure.
• Check for bent or broken pins in
the video cable connector.
54
Troubleshooting
Wrong Color
Picture color
not good
• Try different color Preset Modes in
Color Settings OSD.
• Change the Input Color Format to
RGB or YPbPr in the Color Settings
OSD.
• Run the built-in diagnostics.
Image retention
Faint shadow
• Use the Power Management
feature to turn Off the monitor
at all times when not in use (for
more information, see Power
from a static image from the
left on the monitor static image
for a long period of displayed
time
appears on the
screen
• Alternatively, use a dynamically
changing screensaver.
Troubleshooting
55
Product Specific Problems
Problem
Cause
Solution
Screen image is Image is
• Check the Aspect Ratio setting in
too small
centered on
Display Settings OSD
screen, but does
not fill entire
viewing area
• Reset the monitor to Factory
Settings.
Cannot adjust
the monitor with appear on the
the buttons on
the front panel
OSD does not
• Turn Off the monitor, unplug the
power cord, plug back, and then turn
On the monitor.
screen
No Input Signal
when user
controls are
pressed
No picture,
the LED light is
white
• Check the signal source. Ensure the
Computer is not in the power saving
mode by moving the mouse or
pressing any key on the keyboard.
• Check to make sure Video Source
to DisplayPort or Mini DisplayPort or
HDMI is powered and playing video
media.
• Check whether the signal cable is
plugged in properly. Re-plug the
signal cable if necessary.
• Reset the computer or video player.
The picture does The picture
not fill the entire cannot fill the
• Due to different video formats
(aspect ratio) of DVDs, the monitor
may display in full screen.
screen
height or width
of the screen
• Run the built-in diagnostics.
Unable to see
Post-screen or
Vbios setting
May miss the
post screen or
Vbios setting
during boot up
• Disable sleep mode in monitor and
reboot PC.
• Turn Off the Monitor Sleep in Energy
settings OSD, then reboot PC to
show the Post-screen or Vbios.
Post/BIOS is
observed on
one side of the
screen.
The picture
cannot fill the
whole screen.
• This is expected behavior for some
graphics card. Full screen will be
displayed after graphics card driver is
loaded.
56
Troubleshooting
Troubleshooting the Card Reader
CAUTION: Do not remove the device while reading or writing media.
Doing so may cause loss of data or malfunction in the media.
Problem
Cause
Solution
Drive letter is
not assigned.
(Windows XP
Conflict with
network drive
letter.
•
– Right-click the My Computer
icon on the desktop.
®
– Click on Manage.
only)
– In the Computer Management
window that appears select
Disk Management.
– In the list of drives that appear
in the right panel, right-click
the removable drive and then
click Change Drive Letter and
Paths.
– Select Change, and in the
drop-down box that appears,
specify a drive letter for the
removable drive.
NOTE: While choosing the drive
letter choose one that is not
assigned to the mapped network
drives.
– Click OK, then click OK once
again in the screen that
appears.
Drive letter is
assigned, but
the media is not
accessible
The media needs
reformatting.
• Right-click the drive in Explorer
and choose Format from the
resulting menu.
Troubleshooting
57
The media has
been ejected
Displays the error
message, “Error
• Reinsert the media and write or
erase again.
during writing or copying file or
• Format the media for writing or
erasing the same folder or file
name.
erasing.
folder.”
Displays the error
message, “Cannot
write folder (folder
name) or file (file
name),” during
writing, or, “Cannot
remove folder
(folder name) or file
(file name),”. While
erasing, you cannot
write or erase in the
same folder or file
name.
Despite the
Although the
• Format the media for writing or
erasing the same folder or file
name.
disappearance
of the pop-up
window, the
pop-up window
disappears during
writing, if you eject
media has been your media while
ejected while
the LED was
blinking.
the LED is still
blinking, then you
cannot complete
your action on the
media.
Cannot format
or write on the
media.
Write-protect
switch is enabled.
• Verify that the write-protect
switch of the media is unlocked.
Card reader is
not working
USB interface is not • Check that your monitor is
working.
powered On.
• Reconnect the upstream cable
from your computer to the
monitor.
• Reinsert the media.
• Switch Off and then turn On the
monitor again.
• Reboot the computer.
58
Troubleshooting
Appendix
WARNING: Safety Instructions
For displays with glossy bezels the user should consider the placement of the
display as the bezel may cause disturbing reflections from surrounding light
and bright surfaces.
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety, Environmental, and
Regulatory Information (SERI).
FCC Notices (U.S. Only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer
service issues:
2. Verify your country or region in the Choose A Country/Region dropdown
menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
Appendix
59
Setting Up Your Monitor Display
Setting the display resolution to 5120 x 2880 (maxi-
mum)
For best performance, set the display resolution to 5120 x 2880 pixels by
performing the following steps:
®
®
®
®
®
In Windows Vista , Windows 7, Windows 8/Windows 8.1 or Windows
10:
1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen Resolution and select 5120 x 2880.
4. Click OK.
If you do not see the recommended resolution as an option, you may need
to update your graphics driver. Please choose the scenario below that best
describes the computer system you are using, and follow the given steps.
Dell computer
1.
latest driver for your graphics card.
2. After installing the drivers for your graphics adapter, attempt to set the
resolution to 5120 x 2880 again.
NOTE: If you are unable to set the resolution to 5120 x 2880, please contact Dell
to inquire about a graphics adapter that supports these resolutions.
Non-Dell computer
®
®
®
®
®
In Windows Vista , Windows 7, Windows 8/Windows 8.1 or Windows
10:
1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Change Display Settings.
3. Click Advanced Settings.
4. Identify your graphics controller supplier from the description at the top of
the window (e.g. NVIDIA, ATI, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example,
6. After installing the drivers for your Graphics Adapter, attempt to set the
resolution to 5120 x 2880 again.
NOTE: If you are unable to set the recommended resolution, please contact the
manufacturer of your computer or consider purchasing a graphics adapter that
supports the video resolution.
60
Appendix
Font Size Adjustment Guide
At resolution 5120x2880 UP2715K is at 218PPI. It is recommended to enlarge
the desktop icon for easy viewing. Please follow below guide to change font
size to 150% or higher.
Windows 7 & 8
Select “Larger - 150%”
Control Panel > Appearance and Personalization > Display
Windows 8.1
Select “Larger, up to 200%”
Control Panel > Appearance and Personalization > Display
Appendix
61
Windows 10
Select “Larger - 150%”
Control Panel > Appearance and Personalization > Display
62
Appendix
Procedures for setting up dual monitors in Win-
®
®
®
®
dows Vista , Windows 7, Windows 8, Win-
®
dows 8.1 or Windows 10
Content
®
(a) For Windows Vista
®
(b) For Windows
7
®
®
(c) For Windows 8/Windows 8.1
®
(d) For Windows 10
(e) Setting Display Styles For Multiple Monitor
®
(a) For Windows Vista
Connect the external monitor(s) to your laptop or desktop using a DP cable
and follow any of the below setup method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.
Method 2: Using the “Personalize”
1. Right-click on the desktop and click Personalize.
Appendix
63
2. Click Display Settings.
3. Click Identify Monitors.
„ You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.
64
Appendix
®
(b) For Windows
7
Connect the external monitor(s) to your laptop or desktop using a DP cable
and follow any of the below setup method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.
Method 2: Using the “Screen Resolution” menu
1. Right-click on the desktop and click Screen resolution.
2. Click Multiple displays to choose a display selection. If you do not see
the additional monitor listed, click Detect.
„ You may need to restart your system and repeat steps 1 to 2 if the
system does not detect the added monitor.
Appendix
65
®
®
(c) For Windows 8/Windows 8.1
Connect the external monitor(s) to your laptop or desktop using a video
cable (DP, HDMI etc.) and follow any of the below setup method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.
Method 2: Using the “Screen Resolution” menu
66
Appendix
1. From the Start screen, select Desktop tile to switch to the Classic
Windows desktop.
2. Right-click on the desktop and click Screen resolution.
3. Click Multiple displays to choose a display selection. If you do not see
the additional monitor listed, click Detect.
Appendix
67
„ You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.
2.DELL UP2715K
®
(d) For Windows 10
Connect the external monitor(s) to your laptop or desktop using a video
cable (DP, HDMI etc.) and follow any of the below setup method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.
68
Appendix
Method 2: Using the “Display settings” menu
1. Right-click on the desktop and click Display settings.
2. Click Multiple displays to choose a display selection. If you do not see
the additional monitor listed, click Detect.
„ You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.
Appendix
69
(e) Setting Display Styles For Multiple Monitor
After the external monitor(s) have been set up, users can select the desired
display style from Multiple displays menu: Duplicate, Extend, Show Desktop
On.
NOTE: Please optimize the size of the icons and fonts on multiple monitors
to suit the user preference.
„ Duplicate these displays: Duplicate the same screen on two monitors
with the same resolution, chosen based on the monitor with a lower
resolution.
®
(i) For Windows Vista
[DUPLICATE NOT AVAILABLE]
®
(ii) For Windows
7
70
Appendix
®
®
(iii) For Windows 8/Windows 8.1
®
(iv )For Windows 10
Appendix
71
„ Extend these displays: This option is recommended when an external
monitor is connected to a laptop, and each monitor can display different
screen independently to improve user convenience. The relative position
of the screens can be set up here, for example monitor 1 may be set up
to be to the left of monitor 2 or vice versa. This depends on the physical
position of the LCD monitor in relation to the laptop. The horizontal
line displayed on both monitors can be based on the laptop or external
monitor. These are all adjustable options, and all a user need do is drag
the monitor of the main screen to the extended monitor.
®
(i) For Windows Vista
72
Appendix
®
(ii) For Windows
7
®
®
(iii) For Windows 8/Windows 8.1
2.DELL UP2715K
Appendix
73
®
(iv) For Windows 10
„ Show desktop only on…: Display the status of a particular monitor.
This option is typically chosen when the laptop is used as a PC so the
user can enjoy a large external monitor. Most current laptops support
mainstream resolutions. As shown in the figure above, the resolution
of the laptop monitor is only 3840 x 2160, but after connecting a 27”
external LCD monitor, users can immediately improve their visual
enjoyment to 5120 x 2880 UHD quality.
74
Appendix
®
(i) For Windows Vista
Appendix
75
®
(ii) For Windows
7
76
Appendix
®
®
(iii) For Windows 8/Windows 8.1
2.DELL UP2715K
2.DELL UP2715K
Appendix
77
®
(iv) For Windows 10
78
Appendix
|