Bolens Mc2500 User Manual

®
Heavy Duty Power Equipment  
2-Way Feed Chipper / Shredder  
Owner’s Manual  
This manual contains important safety instructions for Chipper/Shredders  
READ SAFETY WARNINGS AND OPERATING INSTRUCTIONS CAREFULLY, SAVE THESE INSTRUCTIONS.  
Contents:  
Warnings & Specifications  
Component Identification  
Missing Parts Order Form  
Assembly  
Important Engine Information  
Operating Instructions  
Maintenance & Storage  
Troubleshooting  
Warranty & Service  
DO NOT RETURN THIS CHIPPER SHREDDER  
TO THE STORE!  
HAVE QUESTIONS OR NEED HELP?  
call 24 hrs / 7-days a week help-line: [1] 919-550-3221  
Have the following information ready when you call us:  
Date of Purchase:  
Location of Purchase:  
Serial #:  
_______________________  
_______________________  
_______________________  
_______________________  
Model #:  
DEK® is registered trademark of GXi Outdoor Power LLC Clayton, NC 27520 USA  
No part of this publication can be printed or copied without written permission.  
Rev: Jan 2014  
DEK® is exclusively distributed by GXi Outdoor Power LLC  
1 of 12  
Heavy Duty Power Equipment  
Component Identification  
Attaching the Chip Collection Bag  
Chipper Bag (shown in hardware bag below)  
Collects shredded or chipped material fed through the chipper  
chute or hopper assembly.  
To attach the bag, place the opening of the bag completely  
over the discharge chute and hook the metal grommets on  
two wire hooks located near the base of the engine.  
Lawn Tractor or ATV Hitch  
To be used for towing by lawn tractors or ATVs at speeds  
below 15 mph.  
Tighten the draw string securely.  
Discharge Chute  
Recoil Starter  
The starter handle is located on the engine. Pull the starter  
handle to start engine.  
Chipped materials are discharged through this opening. It may  
be left open or the chip collection bag (Chipper Bag) can be  
attached to the chute.  
Chipper Chute  
Allow twigs and small branches up to 4” in diameter to be fed  
into the impeller for chipping. See Figure 6.  
Fuel Tank  
Fill tank with regular unleaded fuel. Always leave about 1” of air  
gap at the top of the tank for fuel expansion to prevent seepage  
or spills.  
Chipper Funnel  
Allow leaves and small branches up to 1/4” diameter to be fed  
into the funnel for chipping and shredding.  
Figure 6  
Chipper Funnel for depos-  
iting leaves, grass, plant  
debris only. Use the side  
chute for branches.  
Fuel Tank  
Serial #:  
Stamped on engine block  
between funnel and engine  
Recoil  
Starter  
Chipper Chute for  
feeding branches up  
to 4” in diameter.  
Clean out  
and blade  
access hatch  
Lawn tractor or ATV trail-  
er hitch (maximum tow  
speed is 15 mph).  
Discharge  
Chute  
Hardware bag, safety devic-  
es and chip collection bag  
Rev: Jan 2014  
DEK® is exclusively distributed by GXi Outdoor Power LLC  
3 of 12  
Heavy Duty Power Equipment  
Missing Parts Request Form  
Please indicate the part that you are missing:  
Hardware bag  
Wheel Kit  
Other  
Name  
Address  
Date of purchase  
Model #:  
CH1  
Phone  
Email  
Serial #:  
Comments:  
IMPORTANT: Please include your receipt. Without a receipt, your  
order will be delayed. You may also email us at:  
[email protected]. If emailing, please scan in  
your proof of purchase.  
Heavy Duty Power Equipment  
Other fine products offered by  
Commercial Lawn Mowers  
Generator Accessories  
Heavy Duty Pressure Washers  
Rental Grade Generators  
Rev: Jan 2014  
DEK® is exclusively distributed by GXi Outdoor Power LLC  
4 of 12  
Heavy Duty Power Equipment  
Assembly  
Your Responsibility  
READ THESE OPERATING GUIDELINES BEFORE YOU  
PROCEED ANY FURTHER  
Restrict the use of this power machine to persons who read,  
understand and follow the warnings and instructions in  
this manual and on the machine. Not all safety labels shown  
may apply to your chipper shredder.  
Operation  
1. Do not put hands and feet near rotating parts or in the feed-  
ing chambers and discharge opening. Contact with the  
rotating impeller can amputate fingers, hands, and feet.  
2. Before starting the machine, make sure the chipper chute,  
feed intake, and cutting chamber are empty and free of all  
debris.  
3. Thoroughly inspect all material to be shredded and remove  
any metal, rocks, bottles, cans, or other foreign objects  
which could cause personal injury or damage to the ma-  
chine.  
Preparation  
1. Thoroughly inspect the area where the equipment is to be  
used. Remove all rocks, bottles, cans, or other foreign ob-  
jects which could be picked up or thrown and cause per-  
sonal injury or damage to the machine.  
2. Always wear safety glasses or safety goggles during opera-  
tion or while performing an adjustment or repair, to protect  
eyes. Thrown objects which ricochet can cause serious  
injury to the eyes.  
3. Wear sturdy, rough-soled work shoes and closefitting  
slacks and shirts. Loose fitting clothes or Jewelry can be  
caught in movable parts. Never operate this machine in  
bare feet or sandals. Wear leather work gloves when feed-  
ing material in the chipper chute.  
4. Before starting, check all bolts and screws for proper tight-  
ness to be sure the machine is in safe working condition.  
Also, visually inspect machine for any damage at frequent  
intervals.  
4. If it becomes necessary to push material through the shred-  
der hopper, use a small diameter stick. Do not use your  
hands or feet.  
5. If the impeller strikes a foreign object or if your machine  
should start making an unusual noise or vibration, immedi-  
ately shut the engine off. Allow the impeller to come to a  
complete stop. Disconnect the spark plug wire, ground it  
against the engine and perform the following steps:  
a. Inspect for damage.  
5. Maintain or replace safety and instructions labels, as nec-  
essary.  
b. Repair or replace any damaged parts.  
c. Check for any loose parts and tighten to assure  
continued safe operation.  
6. To avoid personal injury or property damage use extreme  
care in handling gasoline. Gasoline is extremely flammable  
and the vapors are explosive. Serious personal injury can  
occur when gasoline is spilled on yourself or your clothes  
which can ignite. Wash your skin and change clothes im-  
mediately.  
6. Do not allow an accumulation of processed material to  
build up in the discharge area. This can prevent proper  
discharge and result in kickback of material through the  
feed opening.  
7. Do not attempt to shred or chip material larger than speci-  
fied on the machine or in this manual. Personal injury or  
machine damage could result.  
a. Use only an approved gasoline container.  
b. Extinguish all cigarettes, cigars, pipes, and other  
sources of ignition.  
c. Never fuel machine indoors.  
d. Never remove gas cap or add fuel while the en-  
gine is hot or running.  
e. Allow engine to cool at least two minutes before  
refueling.  
f. Never over fill fuel tank. Fill tank to no more than  
1/2 inch below bottom of filler neck to provide  
space for fuel expansion.  
g. Replace gasoline cap and tighten securely.  
h. If gasoline is spilled, wipe it off the engine and  
equipment. Move machine to another area. Wait 5  
minutes before starting the engine.  
i. Never store the machine or fuel container inside  
where there is an open flame, spark, or pilot light  
(e.g. furnace, water heater, space heater, clothes  
dryer, etc.).  
8. Never attempt to unclog either the feed intake or discharge  
opening while the engine is running. Shut the engine off,  
wait until all moving parts have stopped, disconnect the  
spark plug wire and ground it against the engine before  
clearing debris.  
9. Never operate without the shredder funnel, chipper chute,  
or discharge chute properly attached to the machine. Never  
empty or change discharge bag while the engine is run-  
ning.  
10. Keep all guards, deflectors and safety devices in place and  
operating properly.  
11. Keep your face and body back and to the side of the chip-  
per chute while feeding material into the machine to avoid  
accidental kickback injuries.  
12. Never operate this machine without good visibility or light.  
13. Do not operate this machine on a paved, gravel or non-  
level surface.  
14. Do not operate this machine while under the influence of  
alcohol or drugs.  
15. Muffler and engine become hot and can cause a burn. Do  
not touch.  
16. Never pick up or carry machine while the engine is running.  
j. To reduce a fire hazard, keep machine free of  
grass, leaves, or other debris build-up. Clean up  
oil or fuel spillage and remove any fuel soaked  
debris.  
k. Allow machine to cool at least 5 minutes before  
storing.  
Rev: Jan 2014  
DEK® is exclusively distributed by GXi Outdoor Power LLC  
5 of 12  
Heavy Duty Power Equipment  
Assembly  
IMPORTANT: This unit is shipped without gasoline or oil in  
the engine. Be certain to fill the engine with gasoline and oil as  
instructed before operating your machine.  
4. Disconnect The Spark Plug Wire  
Before setting up your chipper shredder, disconnect the spark  
plug wire from the spark plug and ground against the engine to  
prevent inadvertent starting of the machine. This step should  
be taken as a precaution whenever you are working on this  
machine.  
Required tools: A Philips head screw driver  
Approximate assembly time: 10 minutes  
5. Attaching the chipper funnel  
1. Remove the chipper from its carton  
The first step is to attach the 2 handles to the sides of the  
funnel using the wrench provided and a Phillips head screw  
driver (Figure 3). Tighten the nuts securely.  
Remove staples, break glue on top flaps, or cut tape at carton  
end and peel along top flap to open carton.  
The second step is to place the funnel over the opening on  
the chipper box, ensuring the rubber gasket is correctly  
aligned. Secure the funnel using the two “swing up bolts”  
and the one fixed bolt using the wrench provided. Tighten  
the nuts securely (Figure 4).  
Figure 1  
Figure 3  
Figure 4  
5. Attaching the Side Chipper Chute  
Place the chipper chute  
over the four bolts protrud-  
ing from the side of the  
chipper box and secure  
the nuts tightly using the  
wrench provided (Figure  
5).  
2. Verify all parts in the chipper carton (See Figure 1)  
Chipper Funnel  
Chipper engine and box assembly (pre-assembled)  
Chipper Chute  
Hardware Bag  
Trailer hitch and funnel handles packaged together  
Figure 5  
Figure 2  
6. Attaching the chip collection bag  
Place the metal grommets of the bag over the wire loops  
located at the base of the engine. Wrap the bag under the  
bottom of the discharge chute and pull the draw string tight-  
ly and secure it.  
3. Verify all parts in the hardware bag (See Figure 2)  
Hearing protection  
Gloves  
Goggles (eye protection)  
Oil fill funnel  
Chip collection bag  
7. Attaching the trailer hitch  
Place the trailer hitch into the socket at the base of the  
chipper over the axle assembly. Insert the pin and secure  
with the locking cotter pin.  
Wrench for assembly of the chute and funnel  
Hardware bag with a spare blade  
8. Re-connect the spark plug wire  
Rev: Jan 2014  
DEK® is exclusively distributed by GXi Outdoor Power LLC  
6 of 12  
Heavy Duty Power Equipment  
Important Engine Information  
This owner’s manual is considered a permanent part of the pow-  
er equipment and should remain with the equipment if resold.  
The information and specifications included in this publication  
were in effect at the time of approval for printing.  
WARNING  
Fire and Burn Hazards  
The exhaust system gets hot enough to ignite some materials.  
Keep the power equipment at least 3 feet (1 meter) away  
from buildings and other equipment during operation.  
Do not enclose this product in any structure.  
Do not smoke when refueling.  
GXi Outdoor Power LLC, exclusive marketer of DEK Heavy Du-  
ty Power Equipment, reserves the right to discontinue or  
change specifications or design at any time without notice and  
without incurring any obligation whatever. No part of this publi-  
cation may be reproduced without written permission.  
Keep flammable materials away.  
The muffler becomes very hot during operation and remains  
hot for a while after stopping the engine. Be careful not to  
touch the muffler while it is hot.  
EMISSION CONTROL SYSTEM INFORMATION  
The U.S. and California Clean Air Acts  
EPA and California regulations require all manufacturers to fur-  
nish written instructions describing the operation and mainte-  
nance of emission control systems. The following instructions  
and procedures must be followed in order to keep the emissions  
from your DEK engine within the emission standards. Mainte-  
nance, replacement, or repair of the emission control devices  
and systems may be performed by any engine repair establish-  
ment or individual, using parts that are ‘‘certified’’ to EPA stand-  
ards.  
Let the engine cool before storing.  
Refuel in a well ventilated area with the engine stopped.  
Fuel vapors are extremely flammable and may ignite after  
the engine has started. Make sure that any spilled fuel has  
been wiped up before starting the generator.  
BEFORE PERFORMING ANY SERVICE  
SAFETY LABEL LOCATIONS  
These labels warn you of potential hazards that can cause seri-  
ous injury. Read them carefully. If a label comes off or becomes  
hard to read, contact your DEK dealer for a replacement.  
Always disconnect the spark plug wire from the spark plug and  
ground against the engine to prevent inadvertent starting of the  
machine. This step should be taken as a precaution whenever  
you are performing service on this machine.  
SAFETY INFORMATION  
DEK products are designed to give safe and dependable service  
if operated according to instructions. Read and understand this  
owner’s manual before operating your power equipment.  
WARNING  
Failure to properly follow  
maintenance instructions and precautions can cause seri-  
ous injuries or death. Always follow the inspection and  
maintenance recommendations and schedules in this own-  
er’s manual.  
OPERATOR RESPONSIBILITY  
Know how to stop your power equipment quickly in case of  
emergency. Understand the use of all controls and connections.  
Be sure that anyone who operates this power equipment re-  
ceives proper instruction. Do not let children operate the power  
equipment without parental supervision.  
Safety Precautions:  
Make sure the engine is off before you begin any maintenance  
or repairs. This will eliminate several potential hazards:  
Carbon monoxide poisoning from engine exhaust.  
Be sure there is adequate ventilation whenever you  
operate the engine.  
WARNING  
Burns from hot parts.  
CARBON MONOXIDE GAS  
Let the engine and exhaust system cool before touch-  
ing.  
Injury from moving parts.  
Exhaust contains poisonous carbon monoxide, a colorless  
and odorless gas. Breathing exhaust can cause loss of con-  
sciousness and may lead to death. To keep exhaust gas  
from accumulating, use in an area with adequate ventila-  
tion. DO NOT use this product in a garage, basement,  
crawlspace, enclosed shed, or any other area that does not  
have adequate ventilation. DO NOT use this equipment  
near ventilation ducts or open windows that may allow ex-  
haust gasses to enter your home or business. ONLY oper-  
ate this product outdoors.  
Do not run the engine unless instructed to do so.  
In the State of California a spark arrestor is required by law.  
Other states may have similar laws. Federal laws apply on all  
federal lands. If you equip the muffler with a spark arrestor, it  
must be maintained in effective working order.  
Rapid retraction of the recoil starter cord can pull the start-  
er cord back faster than you can let go. When starting the  
engine, pull the cord slowly until resistance is felt then pull  
rapidly to avoid kickback.  
WARNING  
The engine exhaust from this product contains chemicals  
known to the State of California to cause cancer, birth de-  
fects or other reproductive harm.  
Rev: Jan 2014  
DEK® is exclusively distributed by GXi Outdoor Power LLC  
7 of 12  
Heavy Duty Power Equipment  
Operating Instructions  
WARNING  
WARNING: The operation of any chipper shredder can re-  
sult in foreign objects being thrown into the eyes, which  
can damage your eyes severely. Always wear the safety  
glasses provided with this unit or eye shields before chip-  
ping or shredding and while performing any adjustments or  
repairs.  
Using the Chipper Shredder  
Yard waste such as leaves and pine needles can be raked up  
and placed in the funnel assembly for shredding. DO NOT PUT  
BRANCHES INTO THE TOP FUNNEL. BRANCHES SHOULD  
BE FED INTO THE SIDE CHIPPER CHUTE.  
Always use the proper personal safety equipment before  
starting this machine:  
If using the side chipper chute to chip branches, it is im-  
portant to let the chipper feed the branches through auto-  
matically. DO NOT attempt to force the branches through.  
If the branches do not automatically feed through, gently  
push the branch and then allow the chipper to automatical-  
ly feed the branch through. Forcing branches into the side  
chute may wear the belt prematurely.  
1. Ear protection  
2. Gloves  
3. Eye protection  
Add Gasoline and Oil  
After the material has been shredded by the flail blades on the  
impeller assembly, it will be discharged out of opening or into  
chip catcher bag.  
Step 1: Add gasoline  
Step 2: Add approximately 1.1 quarts of 10W-30 oil (5W-30  
is recommended for cold weather climate) until the oil is about  
to overflow from the oil fill spout. A low oil sensor will prevent  
the engine from running unless the oil is COMPLETELY FULL.  
Do not attempt to shred or chip any material other than  
vegetation found in a normal yard (i.e. branches, leaves, twigs,  
etc.) Avoid fibrous plants such as tomato vines until they are  
thoroughly dried out. Twigs and small branches up to 4” in  
diameter can be fed into the chipper chute.  
Ensure both oil fill plugs on the  
engine are secure after filling.  
IMPORTANT: The flail screen is located inside the housing  
in the discharge area. If the flail screen becomes clogged,  
remove and clean as instructed. For best performance, it is  
also important to keep the chipper blade sharp.  
WARNING  
WARNING: Never fill fuel tank indoors with engine running  
or until the engine has been allowed to cool for at least two  
minutes after running.  
To Empty the Chip Bag  
Stop the engine.  
Release the drawstring and remove the bag from the dis-  
charge chute.  
Starting the Engine  
Step 3: Attach spark plug wire to spark plug. Make certain  
the metal cap on the end of the spark plug is fastened securely  
over the metal tip on the spark plug.  
Empty bag and reattach to the discharge chute opening.  
Step 4: Move choke lever on engine to CHOKE position. (A  
warm engine may not require choking).  
Step 5: Turn the fuel valve to the ON position.  
Step 6: Grasp starter handle and pull rope out slowly until  
engine reaches start of compression cycle (rope will pull slight-  
ly harder at this point). Pull rope with a rapid, continuous, full  
arm stroke. Keep a firm grip on starter handle. Let the rope re-  
wind slowly. Repeat the previous steps until engine fires.  
Step 7: When engine starts, move choke control gradually  
to the RUN position.  
NOTE: A noise will be heard when finding the start of the  
compression cycle. This noise is caused by the flails and fin-  
gers, which are part of the shredding mechanism, and it should  
be expected until the impeller reaches full speed.  
Rev: Jan 2014  
DEK® is exclusively distributed by GXi Outdoor Power LLC  
8 of 12  
Heavy Duty Power Equipment  
Maintenance & Storage  
SECTION 5: MAINTAINING YOUR CHIPPER  
SHREDDER  
If the Chipper Becomes Clogged:  
If the discharge area becomes clogged:  
Maintenance Schedule  
Stop the engine. Disconnect spark plug wire from spark  
plug and ground against the engine.  
Remove the large funnel and the clean out access hatch on  
the side of the box (as necessary).  
Reach in and clear the debris causing the blockage.  
Reinstall the funnel and the clean out access hatch.  
Connect the spark plug wire and restart.  
Item  
Before  
each use  
20hrs or  
every 3  
month  
50 hrs or  
every 3  
months  
100 hrs or  
every 6  
months  
300 hrs  
or every  
1 year  
Engine oil (Check)  
X
X
Engine Oil (Change)  
Air Cleaner (Check)  
Air Cleaner Wash  
X
X
Note: If the blockage is severe, the flail screen within the dis-  
charge chute can be removed as well, providing greater access.  
To accomplish this, remove the pins and slide the flail screen  
out of the discharge chute.  
Fuel filter Cup (Clean)  
Spark Plug (Clean)  
X
X
Spark Plug (Change)  
Lubricate release bracket  
Lubricate hopper assembly  
Check chipper blade  
Fuel Tank and Filter (Clean)  
X
X
X
To Change or Tighten the Belt:  
X
Note, the belt is designed to be the weakest link in the mechani-  
cal linkage between the engine and the blades. This improves  
the safety and durability of the chipper shredder. Occasionally  
belt tightening and belt changes will be required.  
X*  
WARNING  
To change the belt perform the following:  
WARNING: Always stop engine, disconnect spark plug, and  
ground against engine before cleaning, lubricating or doing  
any kind of maintenance on your machine.  
Stop the engine and make certain the chipper shredder has  
come to a complete stop. Disconnect the spark plug wire  
from spark plug and ground against the engine.  
Maintenance And Storage  
1. Never tamper with safety devices. Check their proper op-  
eration regularly.  
Remove the belt guard.  
To change the belt, pry the belt off a pulley using a screw  
driver shaft as a wedge as you rotate the pulley. In a simi-  
lar fashion, a new belt can be placed on the pulleys.  
2. Check bolts and screws for proper tightness at frequent  
intervals to keep the machine in safe working condition.  
Also, visually inspect machine for any damage and repair,  
if needed.  
3. Before cleaning, repairing, or inspecting, stop the engine  
and make certain the impeller and all moving parts have  
stopped. Disconnect the spark plug wire and ground it  
against the engine to prevent unintended starting.  
4. Do not change the engine governor settings or overspeed  
the engine. The governor controls the maximum safe op-  
erating speed of the engine.  
5. Maintain or replace safety and instruction labels, as nec-  
essary.  
6. Follow this manual for safe loading, unloading, transport-  
ing, and storage of this machine.  
7. Never store the machine or fuel container inside where  
there is an open flame, spark or pilot light such as a water  
heater, furnace, clothes dryer, etc.  
To tighten the tension on the pulleys, follow the above  
steps plus:  
1. Scribe a mark on the base plate along the edge of  
the engine.  
2. Remove the belt from the pulleys.  
3. Remove the handle, discharge chute and screen.  
4. Loosen the 4 bolts securing the engine.  
5. Slide the engine about 1/8” further back.  
6. Tighten the engine mounting bolts securely.  
7. Re-install the belt and verify the tension. If the belt  
is still too loose, move the engine back another 1/8”  
by repeating the above steps.  
8. Reinstall guards, chutes, and screens  
8. Always refer to the operator’s manual for proper instruc-  
tions on off-season storage.  
9. If the fuel tank has to be drained, do this outdoors.  
10. Observe proper disposal laws and regulations for gas, oil,  
etc. to protect the environment.  
Storing Your Chipper Shredder  
1. Clean the equipment thoroughly.  
2. Wipe equipment with an oiled rag to prevent rust.  
3. Refer to engine manual for correct engine storage instruc-  
tions  
4. Store unit in a clean, dry area. Do not store next to corro-  
sive materials such as fertilizer.  
Rev: Jan 2014  
DEK® is exclusively distributed by GXi Outdoor Power LLC  
9 of 12  
Heavy Duty Power Equipment  
Maintenance & Storage  
To Remove, Sharpen or Add  
Chipper Blades:  
Your chipper was sent with one blade attached and a spare  
blade in the hardware bag. The belt life will be extended by  
operating the chipper with a sharp blade at a time.  
Disconnect the spark plug wire and ground against the  
engine.  
Remove the blade access hatch and rotate the blade to  
align with the access hatch.  
Remove the flail screen in the discharge chute by removing  
the pins that secure it at the top and bottom of the screen.  
Remove the blade using a 3/16” allen wrench on the  
outside of the blade and an adjustable wrench on the  
impeller assembly (through the discharge chute). A piece  
of pipe or wood should be used to block the flails, prevent-  
ing them from inadvertently turning.  
Add, replace or sharpen the blades as desired.  
When sharpening the blade, protect hands by using gloves  
and follow the original angle of grind. Also, make sure to  
remove an equal amount from each blade and torque to  
250 - 300 in. lbs.  
NOTE: Make certain blades are reassembled with the  
sharp edge facing upward.  
Rev: Jan 2014  
DEK® is exclusively distributed by GXi Outdoor Power LLC  
10 of 12  
Heavy Duty Power Equipment  
Troubleshooting  
SECTION 6: TROUBLESHOOTING  
Problem  
Cause  
Remedy  
Engine fails to start  
1. Spark plug wire disconnected.  
2. Fuel tank empty or stale fuel.  
3. Throttle control lever not in correct starting  
position. (If Equipped)  
1. Connect wire to spark plug.  
2. Fill tank with clean, fresh gasoline.  
3. Move throttle lever to FAST position.  
4. Choke not in CHOKE position. (If equipped)  
5. Engine not primed.  
4. Move choke to CHOKE position.  
5. Prime engine.  
6. Blocked fuel line.  
6. Clean fuel line.  
7. Faulty spark plug.  
7. Clean, adjust gap, or replace.  
Engine runs erratic  
1. Spark plug wire loose.  
2. Unit running on CHOKE. (If equipped)  
3. Blocked fuel line or stale fuel.  
1. Connect and tighten spark plug wire.  
2. Move choke lever to OFF position.  
3. Clean fuel line; fill tank with clean, fresh gaso-  
line.  
4. Water or dirt in fuel system.  
5. Dirty air cleaner.  
6. Carburetor out of adjustment.  
4. Drain fuel tank. Refill with fresh fuel.  
5. Clean or replace air cleaner.  
6. See authorized service dealer.  
Too much vibration  
Engine overheats  
1. Loose parts or damaged impeller.  
1. See authorized service dealer.  
1. Engine oil level low.  
2. Dirty air cleaner.  
3. Carburetor not adjusted properly.  
1. Fill crankcase with proper oil.  
2. Clean or replace air cleaner.  
3. See authorized service dealer.  
Occasional skip (hesitates) 1. Spark plug gap too close.  
1. Adjust gap to.030”.  
Unit does not discharge  
1. Discharge chute clogged.  
1. Stop engine immediately and disconnect  
spark plug wire. Clean flail screen and inside  
of discharge opening.  
2. Foreign object lodged in impeller.  
3. Low engine RPM.  
2. Stop engine and disconnect spark plug wire.  
Remove lodged object.  
3. Always run engine at full throttle.  
Rate of discharge slows  
1. Low engine RPM.  
2. Chipper blade dull.  
1. Always run engine at full throttle  
2. Replace chipper blade or see your authorized  
service dealer.  
NOTE: For repairs beyond the minor adjustments listed above, contact your nearest authorized service dealer.  
Rev: Jan 2014  
DEK® is exclusively distributed by GXi Outdoor Power LLC  
11 of 12  
Heavy Duty Power Equipment  
Limited Warranty & Service  
LENGTH OF WARRANTY: 24 MONTHS PARTS AND 12 MONTH LABOR.  
*LENGTH OF WARRANTY: Batteries supplied with applicable products as standard, original equipment are covered by this warranty for a period of 3 months  
(noncommercial use) or 1 month (commercial/rental use) from the date of original retail product purchase.  
Consumable parts such as batteries, oil, spark plugs, blades, belts, air filters, carburetors, gloves, hardware bags are not covered by this warranty.  
TO QUALIFY FOR THIS WARRANTY:  
The product must be purchased in the United States from a dealer authorized by GXi Outdoor Power LLC to sell those products. This warranty applies to first retail pur-  
chaser / owner during the applicable warranty time period. SAVE YOUR PROOF OF PURCHASE RECEIPT. YOU MUST HAVE A RECEIPT TO OBTAIN WARRANTY  
SERVICE.  
WHAT DEK POWER EQUIPMENT WILL REPAIR OR REPLACE UNDER WARRANTY:  
DEK will repair or replace, at its option, any part that is proven to be defective in material or workmanship under normal use during the applicable warranty time period  
subject to the exclusions stated herein. This warranty is void if the owner fails to follow the prescribed maintenance and operating procedures described in this manual.  
This specifically refers to ensuring routine oil changes are made, that fuel stabilizer is used for long-term storage, that the generator is not overloaded, and that the gener-  
ator loads are distributed evenly between the A and B outlets.  
DEK has the right to recover warranty administration costs from the owner if the root cause of the malfunction was found to be other than defective material or workman-  
ship. In particular, this warranty does not cover: contaminants in the fuel or oil; damage caused by not following the prescribed warnings and operating practices; failure  
to follow proper maintenance and storage procedures; and physical damage due to shipping or handling or storage. Damage to the generator that occurs as a result of  
connecting a DEK generator to household wiring without the use of a UL approved transfer switch device that is connected to the home or business and grounded as per  
applicable local electrical codes, is not covered by this warranty.  
Warranty repairs will be made without charge for parts and labor for the first year. After the first year, this limited warranty covers the costs of replacement parts only.  
Anything replaced under warranty becomes the property of DEK. Parts replaced under warranty will be considered as part of the original product and any warranty on  
those parts will expire coincident with the original product warranty.  
TO OBTAIN WARRANTY SERVICE:  
You must take the DEK Power Equipment product, accessory, replacement part, apparel or the power equipment on which the accessory or replacement part is installed,  
and proof of purchase, at your expense, to any DEK Power Equipment service location in the United States, who is authorized to service that product, during the service  
location’s normal business hours. If you are unable to obtain warranty service, or are dissatisfied with the warranty service you receive, take the following steps: First,  
contact the manager of the service center involved; normally this will resolve the problem. However, if you should require further assistance, write or call the DEK Custom-  
er Service.  
EXCLUSIONS:  
THIS WARRANTY DOES NOT EXTEND TO PARTS AFFECTED OR DAMAGED BY ACCIDENT AND/OR COLLISION, NORMAL WEAR, FUEL CONTAMINATION, USE  
IN AN APPLICATION FOR WHICH THE PRODUCT WAS NOT DESIGNED OR ANY OTHER MISUSE, NEGLECT, INCORPORATION OR USE OF UNSUITABLE AT-  
DISCLAIMER OF CONSEQUENTIAL DAMAGE AND LIMITATION OF IMPLIED WARRANTIES:  
DEK DISCLAIMS ANY RESPONSIBILITY FOR LOSS OF TIME OR USE OF THE PRODUCT, TRANSPORTATION, COMMERCIAL LOSS, OR ANY OTHER INCI-  
DENTAL OR CONSEQUENTIAL DAMAGE. ANY IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.  
This warranty is void if the manufacturing date and the serial number on the equipment has been removed or the equipment has been modified.  
EMISSION CONTROL SYSTEM INFORMATION  
The U.S. and California Clean Air Acts  
EPA and California regulations require all manufacturers to furnish written instructions describing the operation and maintenance of emission control  
systems. The following instructions and procedures must be followed in order to keep the emissions from your DEK engine within the emission  
standards. Maintenance, replacement, or repair of the emission control devices and systems may be performed by any engine repair establishment  
or individual, using parts that are ‘‘certified’’ to EPA standards.  
The emission control systems on your DEK engine were designed, built, and certified to conform with EPA regulations. We recommend the use of  
genuine DEK parts whenever you have maintenance done. These original-design replacement parts are manufactured to the same standards as the  
original parts, so you can be confident of their performance. The use of replacement parts that are not of the original design and quality may impair  
the effectiveness of your emission control system. A manufacturer of an aftermarket part assumes the responsibility that the part will not adversely  
affect emission performance. The manufacturer or re-builder of the part must certify that use of the part will not result in a failure of the engine to  
comply with emission regulations.  
Emission controls are covered by this warranty for all uses for a period of 3 years from original retail purchase date, this coverage extends to subse-  
quent owners of the product with proof of original purchase.  
Rev: Jan 2014  
DEK® is exclusively distributed by GXi Outdoor Power LLC  
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