BROTHER FAX 1840C User Manual

USER’S GUIDE  
FAX-1840C  
MFC-3240C  
Version A  
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE  
FITTED WITH THE APPROPRIATE CONNECTOR.  
APPROVAL INFORMATION  
Brother advises that this product may not function correctly in a  
country other than where it was originally purchased, and does not  
offer any warranty in the event that this product is used on public  
telecommunication lines in another country.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has  
been compiled and published, covering the latest product  
descriptions and specifications.  
The contents of this manual and the specifications of this product are  
subject to change without notice.  
Brother reserves the right to make changes without notice in the  
specifications and materials contained herein and shall not be  
responsible for any damages (including consequential) caused by  
reliance on the materials presented, including but not limited to  
typographical and other errors relating to the publication.  
i
Safety precautions  
To use the machine safely  
Please refer to these instructions for later reference and before  
attempting any maintenance.  
WARNING  
There are high voltage  
Do not handle the plug with wet  
hands. Doing this might cause  
an electrical shock.  
electrodes inside the machine.  
Before you clean the machine,  
make sure you have  
unplugged the telephone line  
cord first and then the power  
cord from the electrical socket.  
To prevent injuries, be careful  
not to touch the area shaded in  
the illustration.  
When you move the machine,  
grasp the side handholds as  
shown in the illustration.  
When you move the machine,  
place a hand at each side of the  
unit so you are supporting the  
base when you lift it. (See the  
illustration on the right.)  
ii  
 
Use caution when installing or modifying telephone lines. Never  
touch telephone wires or terminals that are not insulated unless  
the telephone line has been disconnected at the wall socket.  
Never install telephone wiring during a lightning storm. Never  
install a telephone wall socket in a wet location.  
This product must be installed near an electrical socket that is  
easily accessible. In case of emergencies, you must disconnect  
the power cord from the electrical socket in order to shut off  
power completely.  
IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety  
precautions should always be followed to reduce the risk of  
fire, electric shock and injury to persons, including the  
following:  
1. Do not use this product near water, for example, near a  
bath tub, wash bowl, kitchen sink or washing machine, in a  
wet basement or near a swimming pool.  
2. Avoid using this product during an electrical storm. There  
may be a remote risk of electric shock from lightning.  
3. Do not use this product to report a gas leak in the vicinity  
of the leak.  
SAVE THESE INSTRUCTIONS  
iii  
Choosing a location  
Place your machine on a flat, stable surface that is free of vibration  
and shocks, such as a desk. Put the machine near a telephone  
socket and a standard, grounded electrical socket. Choose a  
location where the temperature remains between 10°-35°C.  
Caution  
Avoid placing your machine in a high-traffic area.  
Avoid placing your machine on the carpet.  
Do not place near heaters, air conditioners, water, chemicals, or  
refrigerators.  
Do not expose the machine to direct sunlight, excessive heat,  
moisture, or dust.  
Do not connect your machine to electrical sockets controlled by  
wall switches or automatic timers.  
Disruption of power can wipe out information in the machine’s  
memory.  
Do not connect your machine to electrical sockets on the same  
circuit as large appliances or other equipment that might disrupt  
the power supply.  
Avoid interference sources, such as speakers or the base units  
of cordless phones.  
iv  
Quick Reference Guide  
Storing Speed-Dial numbers  
Sending faxes  
1
2
Press Menu/Set, 2, 3, 2.  
Using the dial pad, enter a  
two-digit Speed-Dial  
location number, and then  
press Menu/Set.  
Enter a number (up to 20  
digits), and then press  
Menu/Set.  
Enter a name up to 15  
characters (or leave it  
blank), and then press  
Menu/Set.  
Automatic Transmission  
1
If it is not illuminated in  
green, press  
(Fax).  
2
3
Load your document.  
Enter the fax number using  
One-Touch, Speed-Dial,  
Search or the dial pad.  
3
4
4
Press Mono Start or  
Colour Start.  
Storing numbers  
Storing One-Touch Dial  
numbers  
5
Press Stop/Exit.  
1
2
Press Menu/Set, 2, 3, 1.  
Press the One-Touch key  
where you want to store the  
number.  
To access a One-Touch  
number that is shown in a  
black square on the control  
panel, hold down Shift as  
you press the One-Touch  
key.  
3
4
Enter a number (up to 20  
digits), and then press  
Menu/Set.  
Enter a name up to 15  
characters (or leave it  
blank), and then press  
Menu/Set.  
5
Press Stop/Exit.  
v
Using Search  
Dialling operations  
One-Touch Dialling/  
Speed-Dialling  
1
If it is not illuminated in  
green, press (Fax).  
1
If it is not illuminated in  
2
3
Load your document.  
green, press  
(Fax).  
Press Search/Speed  
Dial, and then enter the first  
letter of the name you’re  
looking for.  
2
3
Load your document.  
Press the One-Touch key of  
the number you want to call.  
4
5
Press  
memory.  
or to search the  
To dial a One-Touch  
number that is shown in a  
black square on the control  
panel, hold down Shift as  
you press the One-Touch  
key.  
Press Mono Start or  
Colour Start.  
Making copies  
1
Press  
illuminate it in green.  
(Copy) to  
OR—  
Press Search/Speed  
Dial, press #, and then  
press the two-digit  
2
3
Load your document.  
Press Mono Start or  
Colour Start.  
Speed-Dial number.  
4
Press Mono Start or  
Colour Start.  
vi  
Table of Contents  
Setting Tone or Pulse dialling mode  
vii  
Delayed Batch Transmission  
Setup for Polled Transmit (Standard)  
Setup for Polled Transmit with Secure Code  
viii  
Printing a reduced incoming fax  
Reception into memory  
(Not available for colour faxes) ........................................... 6-1  
ix  
Using the temporary Copy keys  
®
International ENERGY STAR  
x
Document is jammed inside the front of the  
Telstra® FaxStream® Duet® (Distinctive Ringing).......A-1  
What is the Advantage of using Telstra®  
FaxStream® Duet® Function?.............................A-1  
How does Telstra® FaxStream® Duet® Work? .......A-2  
The Caller ID Appears on the Display When Your  
xi  
How Will the Fax Machine Treat All Other  
What is the Advantage of Using the FaxAbility  
The Caller ID Appears on the Display When Your  
Distinctive Ringing  
Connecting an external telephone answering device  
Recording outgoing message (OGM) on an  
Multi-line connections (PBX)  
If you are installing the machine to work with a  
xii  
Optional External Wireless Print/Scan Server  
13  
xiii  
Introduction  
1
Using this Guide  
Thank you for buying a Brother fax machine or Multi-Function Center  
(MFC). Your machine is simple to use, with LCD screen instructions  
to guide you through programming it. You can make the most of your  
machine by reading through this Guide.  
Finding information  
All the chapter headings and subheadings are listed in the Table of  
Contents. You will be able to find information about a specific feature  
or operation by checking the Index at the back of this Guide.  
Symbols used in this Guide  
Throughout this Guide you will see special symbols alerting you to  
important warnings, notes and actions. To make things clearer and  
to help you press the correct keys, we used special fonts and added  
some of the messages that will appear in the LCD.  
Bold  
Bold typeface identifies specific keys on the  
machine control panel.  
Italics  
Italicized typeface emphasizes an important point  
or refers you to a related topic.  
Courier New Courier New type face identifies the messages on  
the LCD of the machine.  
Warnings inform you what to do to avoid possible personal  
injury.  
Cautions specify procedures you must follow or avoid to  
prevent possible damage to the machine.  
Notes tell you how you should respond to a situation that may  
arise or give tips about how the current operation works with  
other features.  
Improper Setup alerts you to devices and operations that are not  
compatible with the machine.  
INTRODUCTION 1 - 1  
       
Control panel overview  
MFC-3240C  
1
2
3
4 5 6  
7
8
9
12  
11  
10  
FAX-1840C  
1
2
3
4 5 6  
7
8
9
12  
11  
10  
1 - 2 INTRODUCTION  
   
One-Touch keys  
Fax and telephone keys  
Hook (MFC-3240C only)  
Press before dialling if you want to  
make sure a fax machine will  
answer, and then press Mono Start  
or Colour Start.  
1
4
These keys give you instant access  
to previously stored Quick-Dial  
numbers.  
Shift  
To access a One-Touch number in  
a black square on the control panel,  
hold down this key as you press the  
One-Touch key.  
Hook/Hold/Recall  
(FAX-1840C only)  
Use to swap the line between  
handset and monitor speaker.  
Ink Management  
(MFC-3240C only)  
Lets you clean the print head, check  
the print quality, and check the  
available ink volume.  
2
OR—  
Lets you place calls on hold.  
OR—  
Also, use this key pressing with  
Shift key to gain access to an  
outside line and/or to recall the  
operator or transfer a call to another  
extension when it is connected to a  
PABX.  
Ink Management/Reports  
(FAX-1840C only)  
Lets you clean the print head, check  
the print quality, and check the  
available ink volume.  
OR—  
Redial/Pause  
Lets you accessthe Reports menuif  
pressed while holding it down with  
the Shift key.  
Redials the last number you called.  
It also inserts a pause in quick-dial  
numbers.  
Copy keys  
3
Fax Resolution  
Options  
You can quickly and easily select  
temporary settings for copying.  
Adjusts the resolution when you  
send a fax.  
Mode keys:  
5
Quality  
Fax  
Use this key for temporary copy  
settings.  
Lets you access Fax mode.  
Scan  
(MFC-3240C only)  
Lets you access Scan mode.  
Copy  
Lets you access Copy mode.  
INTRODUCTION 1 - 3  
 
Colour Start  
Liquid Crystal Display (LCD)  
6
7
0
A
Displays messageson the screen to  
help you set up and use your  
machine.  
Lets you start sending faxes or  
make copies in full colour.  
Also for MFC-3240C, letsyoustart a  
scanning operation (in colour or  
mono, depending on the scanning  
setting on your PC).  
Dial Pad  
Use these keys to dial telephone  
and fax numbers and as a keyboard  
for entering information into the  
machine.  
Mono Start  
Lets you start sending faxes or  
make copies in black and white.  
The # key lets you temporarily  
switch the dialling mode during a  
telephone call from Pulse to Tone.  
(Not available in New Zealand)  
Also for MFC-3240C, letsyoustart a  
scanning operation (in colour or  
mono, depending on the scanning  
setting on your PC).  
Navigation keys:  
8
Menu/Set  
B
Stop/Exit  
The same key is used for Menu and  
Set operations. Lets you access the  
Menu to program and store your  
settings in the machine.  
Stops an operation or exits from the  
menu.  
You can press these keys to adjust  
the volume.  
Search/Speed Dial  
Lets you look up numbers that are  
stored in the dialling memory. It also  
lets you dial stored numbers by  
pressing # and a two-digit number.  
Press to scroll backward to a menu  
selection.  
or ▼  
Press to scroll through the menus  
and options.  
Power Save  
9
You can turn the machine to power  
save condition.  
1 - 4 INTRODUCTION  
Turning the machine to Power Save condition  
When the machine is idle, you can turn it to Power Save condition by  
pressing the Power Save key. In Power Save mode, the machine will  
receive telephone calls as normal. For further information on  
receiving faxes in the power save condition, please see the table on  
page 1-6. You can also receive faxes in F/Tmode if your machine is  
fitted with a handset (See Power Save Setting on page 1-6.) The  
delayed faxes that have been set up will be sent. You can even  
retrieve faxes using Remote Retrieval if you are away from your  
machine. If you want to do other operations, you must turn the  
machine back on.  
Turning the machine to Power Save condition  
Press and hold down the Power Save  
key until the LCD shows:  
Shutting Down  
The LCD light will go off.  
Turning the machine to Power Save condition off  
Press and hold down the Power Save  
key until the LCD shows:  
Please Wait  
The LCD will show the date and time (Fax mode).  
Even if you have turned the machine off, it will periodically clean  
the print head to preserve print quality.  
If you unplug the AC power cord, no machine operations will be  
available.  
You can turn the machine Off by customizing the Power Save  
key as shown next page. In this Off mode, no machine operation  
The external telephone is always available.  
INTRODUCTION 1 - 5  
   
Power Save Setting  
You can customise the machine’s Power Save key. The default  
mode is Fax Receive:On, so your machine can receive faxes or  
calls even when the machine is in Power Save mode. If you do not  
want your machine to receive faxes or calls, turn this setting to  
1
2
3
4
Press Menu/Set, 1, 6.  
Press or to select Off(or On).  
Press Menu/Set.  
6.P.Save Setting  
Press Stop/Exit.  
On/Off Setting  
Receive Mode Available Operations  
Fax Receive:On Fax Only  
Fax Receive (automatically), Fax  
Detect, Delayed Fax*1, Remote Fax  
Options*1, Remote Retrieval*1:  
(default)  
External TAD  
(FAX-1840C only) You can receive  
telephone calls by lifting the  
handset.  
Manual  
Fax/Tel*2  
Delayed Fax*1, Fax Detect:  
(FAX-1840C only) You can receive  
telephone calls by lifting the  
handset.  
Fax Receive:Off  
No machine operations will be  
available.  
*1 Should be set before you switch off the machine.  
*2 You can not receive a fax automatically even if you have set the receive mode to  
Fax/Tel. (MFC-3240C only)  
1 - 6 INTRODUCTION  
   
Load documents  
You can send a fax, make copies, and scan from the ADF (automatic  
document feeder).  
Using the automatic document feeder (ADF)  
The ADF can hold up to 20 pages and feeds each sheet individually.  
Use standard 80 gsm paper and always fan the pages before putting  
them in the ADF.  
Recommended environment  
Temperature:  
Humidity:  
Paper:  
20° - 30° C  
50% - 70%  
80 gsm A4  
DO NOT use paper that is curled, wrinkled, folded, ripped,  
stapled, paper clipped, pasted or taped.  
DO NOT use cardboard, newspaper or fabric.  
Make sure documents written with ink are completely dry.  
Documents to be faxed must be from 8.9 to 21.6 cm wide and 12.7  
to 35.6 cm long.  
INTRODUCTION 1 - 7  
           
1
2
Fan the pages well and stagger them at an angle.  
Open the document tray (1) and pull out the extension (2) and  
then open the document support (3).  
3
4
Put the documents face down, top edge first in the ADF until  
you feel them touch the feed roller (4).  
Adjust the paper guides to fit the width of your documents (5).  
Documents are  
Face Down in the ADF.  
Paper  
Guides  
DO NOT pull on the document while it is feeding.  
1 - 8 INTRODUCTION  
About paper  
The print quality can be affected by the type of paper you use in the  
machine.  
To get the best print quality for the settings you’ve chosen, always  
set the Paper Type to match the type of paper you load.  
You can use plain paper, inkjet paper (coated paper), glossy paper,  
transparencies and envelopes.  
We recommend testing various paper types before purchasing large  
quantities.  
For best results, use the recommended paper.  
When you print on inkjet paper (coated paper),  
transparencies and glossy paper, be sure to select the  
proper media in the “Basic” tab of the printer driver or in the  
Paper Type setting of the menu (Menu/Set, 1, 2).  
When you print on Brother glossy paper, load the instruction  
sheet included with the glossy paper in the paper tray first,  
and then place the glossy paper on the instruction sheet.  
When you use transparencies or glossy paper, remove each  
sheet immediately to prevent smudging or paper jams.  
Avoid touching the printed surface of the paper immediately  
after printing; the surface may not be completely dry and  
may stain your fingers.  
Recommended Paper  
To get the best print quality, we suggest using Brother paper.  
(See table below.)  
If Brother paper is not available in your country, we recommend  
testing various papers before purchasing large quantities.  
We recommend using “3M Transparency Film” when you print on  
transparencies.  
Brother Paper  
Paper Type  
A4 Plain  
Item  
BP60PA  
BP60GLA  
BP60MA  
A4 Glossy  
A4 Inkjet (Photo Matte)  
INTRODUCTION 1 - 9  
       
Handling and using special paper  
Store paper in its original packaging, and keep it sealed. Keep the  
paper flat and away from moisture, direct sunlight and heat.  
The coated side of glossy paper is shiny. Avoid touching the  
shiny (coated) side. Load glossy paper with the shiny side facing  
down.  
Avoid touching either side of transparencies, because they  
absorb water and perspiration easily, and this may cause  
decreased output quality. Transparencies designed for laser  
printers/copiers may stain your next document. Use only  
transparencies recommended for inkjet printing.  
Do not use paper:  
that are damaged, curled, wrinkled, or irregularly shaped  
2 mm or  
longer  
2 mm or  
longer  
that are extremely shiny or highly textured  
that were previously printed by a printer  
that cannot be arranged uniformly when stacked  
that are made with a short grain  
1 - 10 INTRODUCTION  
 
Paper type and size for each operation  
Paper Type  
Paper Size  
Usage  
Fax  
Copy  
Printer  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Cut Paper  
Letter  
216 x 279 mm (8 1/2" x 11")  
210 x 297 mm (8.3" x 11.7")  
216 x 356 mm (8 1/2" x 14")  
184 x 267 mm (7 1/4" x 10 1/2")  
182 x 257 mm (7.2" x 10.1")  
148 x 210 mm (5.8" x 8.3")  
105 x 148 mm (4.1" x 5.8")  
102 x 152 mm (4" x 6")  
Yes  
Yes  
A4  
Yes  
Yes  
Legal  
Yes  
Yes  
Executive  
JIS B5  
A5  
-
-
-
-
-
-
-
-
-
-
-
-
Yes  
A6  
-
Cards  
Photo  
Yes  
Photo L  
Photo 2L  
Index Card  
Post Card 1  
89 x 127 mm (3 1/2" x 5")  
127 x 178 mm (5" x 7")  
-
-
-
-
-
127 x 203 mm (5" x 8")  
100 x 148 mm (3.9" x 5.8")  
148 x 200 mm (5.8" x 7.9")  
Post Card 2  
(Double)  
Envelopes  
C5 Envelope  
DL Envelope  
COM-10  
Monarch  
JE4 Envelope  
Letter  
162 x 229 mm (6.4" x 9")  
-
-
-
-
-
-
-
-
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
110 x 220 mm (4.3" x 8.7")  
105 x 241 mm (4 1/8" x 9 1/2")  
98 x 191 mm (3 7/8" x 7 1/2")  
105 x 235 mm (4.1" x 9.3")  
216 x 279 mm (8 1/2" x 11")  
210 x 297 mm (8.3" x 11.7")  
-
-
-
-
Transparencies  
Yes  
Yes  
A4  
 
Paper weight, thickness and capacity  
Paper Type  
Weight  
Thickness  
No. of sheets  
Cut Paper  
Plain Paper  
Inkjet Paper  
Glossy Paper  
Photo Card  
Index Card  
Post Card  
64 to 120 gsm  
(17 to 32 lb)  
0.08 to 0.15 mm  
(0.003" to 0.006")  
100*  
64 to 200 gsm  
(17 to 53 lb)  
0.08 to 0.25 mm  
(0.003" to 0.01")  
20  
20  
20  
30  
30  
10  
10  
Up to 220 gsm  
(Up to 58 lb)  
Up to 0.25 mm  
(Up to 0.01")  
Cards  
Up to 240 gsm  
(Up to 64 lb)  
Up to 0.28 mm  
(Up to 0.01")  
Up to 120 gsm  
(Up to 32 lb)  
Up to 0.15 mm  
(Up to 0.006")  
Up to 200 gsm  
(Up to 53 lb)  
Up to 0.23 mm  
(Up to 0.01")  
Envelopes  
75 to 95 gsm  
(20 to 25 lb)  
Up to 0.52 mm  
(Up to 0.02")  
Transparencies  
-
-
* Up to 50 sheets for Legal size paper (80 gsm).  
* Up to 100 sheets of 80 gsm.  
Paper capacity of the output paper tray  
Output Paper  
Tray  
Up to 50 sheets of 80 gsm (A4)  
Transparencies or glossy paper must be  
picked up from the output paper tray one  
page at a time to avoid smudging.  
Legal paper cannot be stacked on the output  
paper tray.  
1 - 12 INTRODUCTION  
     
Printable area  
The printable area depends on the settings in the application you are  
using. The figures below show the unprintable areas on cut sheet  
paper and envelopes.  
Cut Sheet Paper  
Envelopes  
3
4
3
4
1
1
2
unprintable area  
2
1Top  
2Bottom  
3Left  
4Right  
Cut Sheet  
Envelopes  
3 mm  
3 mm  
3 mm  
3 mm  
(0 mm)*1  
(0 mm)*1  
(0 mm)*1  
(0 mm)*1  
12 mm  
24 mm  
3 mm  
3 mm  
*1 When you set the Borderless feature to On.  
Printable area depends on the Printer driver settings.  
The figures above are approximate and the printable area may  
vary depending on the type of cut sheet paper you are using.  
INTRODUCTION 1 - 13  
   
How to load paper, envelopes and post cards  
To load paper or other media  
1
Pull the paper tray completely out of the machine and remove  
the output paper tray.  
2
Press and slide the paper side guide to fit the paper width.  
Paper Side Guide  
3
Pull out the paper support and unfold the paper support flap.  
Paper Support  
Paper Support Flap  
Use the paper support flap for Letter, Legal and A4.  
1 - 14 INTRODUCTION  
     
4
5
Fan the stack of paper well to avoid paper jams and mis-feeds.  
Gently insert the paper into the paper tray print side down and  
the leading edge (top of the paper) in first.  
Check that the paper is flat in the tray and below the maximum  
paper mark.  
Maximum Paper Mark  
Make sure the paper side guides touch the sides of the  
paper.  
Be careful that you do not push the paper in too far; it may  
lift at the back of the tray and cause feed problems.  
6
Put the output paper tray back on and push the paper tray firmly  
back into the machine.  
INTRODUCTION 1 - 15  
To load envelopes  
Use envelopes that weigh from 75-95 gsm.  
Some envelopes require margin settings in the application. Make  
sure you do a test print first.  
To prevent possible damage to the feeding mechanism, do not  
use the types of envelopes shown below.  
DO NOT USE ENVELOPES:  
that are of a baggy construction  
that are embossed (have raised writing on them)  
that have clasps on them  
that are not sharply creased  
that are preprinted on the inside  
Glue  
Rounded  
Double flap Triangular  
flap  
flap  
How to load envelopes  
1
Before loading, press the corners and sides of the envelopes to  
make them as flat as possible.  
If the envelopes are ‘double-feeding,’ put one envelope in the  
paper tray at a time.  
1 - 16 INTRODUCTION  
 
2
Insert the envelopes into the paper tray with the address side  
down and the leading edge (top of the envelopes) in first. Slide  
the paper side guide to fit the width of the envelopes.  
If you have problems when printing on envelopes, try the  
following suggestions:  
1
2
Open the envelope flap.  
Make sure the open flap is either to the side of the envelope or  
to the back edge of the envelope when printing.  
3
Adjust the size and margin in your application.  
To load post cards  
1
Raise the paper stop and insert the post cards into the paper  
tray. Slide the paper side guide to fit the width of the post cards.  
INTRODUCTION 1 - 17  
 
About fax machines  
Fax tones and handshake  
When someone is sending a fax, the machine sends fax calling tones  
(CNG tones). These are quiet, intermittent beeps every 4-seconds.  
You’ll hear them after you dial and press Mono Start or  
Colour Start and they will continue for about 60 seconds after  
dialling. During that time, the sending machine must begin the  
“handshake”, or connection, with the receiving machine.  
Each time you use automatic procedures to send a fax, you are  
sending CNG tones over the phone line. You will soon learn to listen  
for these quiet beeps each time you answer a phone on your fax line,  
so you will know if you are receiving a fax message.  
The receiving fax responds with fax receiving tones, which are loud,  
chirping sounds. A receiving fax chirps for about 40 seconds over the  
phone line, and the LCD shows Receiving.  
If your machine is set to the Fax Only mode, it will answer every call  
automatically with fax receiving tones. If the other person hangs up,  
your machine will continue to send the “chirps” for about 40 seconds,  
and the LCD continues to show Receiving. To cancel receiving,  
press Stop/Exit.  
The fax ‘handshake’ is the time in which the sending machine’s CNG  
tones and the receiving machine’s “chirps” overlap. This must be for  
at least 2 to 4 seconds, so both machines can understand how each  
is sending and receiving the fax. The handshake cannot begin until  
the call is answered, and the CNG tones only last for about 60  
seconds after the number is dialled. So it is important for the  
receiving machine to answer the call in as few rings as possible.  
When you have an external Telephone Answering Device (TAD)  
on your fax line, your TAD will decide the number of rings before  
the call is answered.  
1 - 18 INTRODUCTION  
     
ECM (Error Correction Mode)  
The Error Correction Mode (ECM) is a way for the machine to check  
a fax transmission while it is in progress. If the machine detects  
errors during fax transmission, it resends the pages of the fax that  
had an error. ECM transmissions are only possible between fax  
machines that both have this feature. If they do, you may send and  
receive fax messages that are continuously being checked by the  
machine.Your machine must have enough memory for this feature to  
work.  
INTRODUCTION 1 - 19  
   
Getting started  
2
Initial Setup  
Setting the Date and Time  
When the machine is not in use it will display the date and time. If you  
set up the Station ID the date and time displayed by your machine  
will be printed on every fax you send. If there is a power failure, you  
may have to reset the date and time. No other settings will be  
affected.  
1
2
Press Menu/Set, 0, 2.  
Enter the last two digits of the year.  
Press Menu/Set.  
2.Date/Time  
3
Enter two digits for the month.  
Press Menu/Set.  
(For example, enter 09 for September, or 10 for October.)  
Enter two digits for the day.  
4
5
6
Press Menu/Set. (For example, enter 06 for 6th.)  
Enter the time in 24-Hour format.  
Press Menu/Set. (For example, enter 15:25 for 3:25 P.M.)  
Press Stop/Exit.  
The LCD now shows the date and time whenever the machine  
is in Fax mode.  
Setting Tone or Pulse dialling mode  
(Not available in New Zealand)  
1
2
Press Menu/Set, 0, 4.  
Press or to select Pulse(or  
Tone).  
4.Tone/Pulse  
Press Menu/Set.  
3
Press Stop/Exit.  
2 - 1 GETTING STARTED  
             
Setting the Station ID  
You should store your name or company name and fax number so  
they print on all fax pages you send.  
It is important that you enter the fax number in the internationally  
standardised format, i.e. in accordance with the following strict  
sequence:  
The “+” (plus) character (by pressing  
key)  
Your Country Code (e.g. “61” for Australia, “64” for New Zealand)  
Your local area code minus any leading “0”  
A space  
Your number on the local exchange, using spaces to aid  
readability as appropriate.  
As an example, if the machine is installed in the United Kingdom and  
the same line is to be used for both fax and voice calls, and your  
national telephone number is 0161 444 5555, then you must set the  
fax and telephone number parts of your station ID as:  
+44 161 444 5555.  
1
2
Press Menu/Set, 0, 3.  
Enter your fax number  
(up to 20 digits).  
3.Station ID  
Press Menu/Set.  
You cannot enter a hyphen. To enter a space press  
between numbers.  
once  
3
4
Use the dial pad to enter your name (up to 20 characters).  
Press Menu/Set.  
Press Stop/Exit.  
If the Station ID has already been programmed, the LCD will ask  
you to press 1 to make a change or 2 to exit without changing.  
GETTING STARTED 2 - 2  
     
Setting the Phone Line Type  
If you are connecting the machine to a line that features a PABX  
(PBX) or ADSL to send and receive faxes, it is also necessary to  
change the Phone Line Type accordingly by completing the following  
steps.  
1
2
Press Menu/Set, 0, 5.  
Press or to select PBX(For  
Australia and New Zealand only), ADSL, ISDN(or Normal).  
5.Phone Line Set  
Press Menu/Set.  
3
Press Stop/Exit.  
PABX and TRANSFER  
The machine is initially set to be connected with PSTN (Public  
Switched Telephone Network) lines. However, many offices use a  
central telephone system or Private Automatic Branch Exchange  
(PABX). Your machine can be connected to most types of PABX.  
The machine’s recall feature supports timed break recall only (TBR).  
TBR will work with most PABX systems allowing you to gain access  
to an outside line, or transfer calls to another extension. The feature  
works when the Hook key is pressed.  
You can program a Hook keypress as part of a number  
stored in a One-Touch or Speed-Dial location. When  
programming the One-Touch or Speed-Dial number  
(Menu/Set 2-3-1 or 2-3-2) press Hook first (the screen  
displays "!"), then enter the telephone number. If you do this,  
you do not need to press Hook each time before you dial  
using a One-Touch or Speed-Dial location. (See Storing  
For FAX-1840C, press Hook/Hold/Recall key while  
holding down the Shift key.  
2 - 3 GETTING STARTED  
       
General Setup  
Setting the Mode Timer (MFC-3240C only)  
The machine has three temporary mode keys on the control panel:  
Fax, Scan and Copy. You can change the number of seconds or  
minutes the machine takes after the last Scan or Copy operation  
before it returns to Fax mode. If you select Off, the machine stays  
in the mode you used last.  
1
2
Press Menu/Set, 1, 1.  
Press or to select 0Sec,  
30Secs, 1Min, 2Mins, 5Minsor Off.  
1.Mode Timer  
Press Menu/Set.  
3
Press Stop/Exit.  
GETTING STARTED 2 - 4  
     
Setting the Mode Timer (FAX-1840C only)  
The machine has two temporary mode keys on the control panel: Fax  
and Copy. You can change the number of seconds or minutes the  
machine takes after the last Copy operation before it returns to Fax  
mode. If you select Off, the machine stays in the mode you used  
last.  
1
2
Press Menu/Set, 1, 1.  
Press or to select 0Sec,  
30Secs, 1Min, 2Mins, 5Minsor Off.  
1.Mode Timer  
3
4
Press Menu/Set.  
Press Stop/Exit.  
2 - 5 GETTING STARTED  
   
Setting the Paper Type  
To get the best print quality, set the machine for the type of paper you  
are using.  
1
2
Press Menu/Set, 1, 2.  
Press or to select Plain,  
Inkjet, Glossyor Transprncy.  
2.Paper Type  
Press Menu/Set.  
3
Press Stop/Exit.  
The machine ejects paper with printed surfaces face up onto the  
paper tray in the front of the machine. When you use  
transparencies or glossy paper, remove each sheet immediately  
to prevent smudging or paper jams.  
Setting the Paper Size  
You can use five sizes of paper for printing copies: Letter, Legal, A4,  
A5, and 10 x 15 cm and three sizes for printing faxes: Letter, Legal  
and A4. When you change the type of paper you load in the machine,  
you will need to change the setting for Paper Size at the same time  
so your machine can fit an incoming fax on the page.  
1
2
Press Menu/Set, 1, 3.  
Press or to select Letter,  
Legal, A4, A5or 10x15cm.  
3.Paper Size  
Press Menu/Set.  
3
Press Stop/Exit.  
GETTING STARTED 2 - 6  
           
Setting the Ring Volume  
You can turn the ring Ring Volume:Offor you can select the ring  
volume level.  
1
2
Press Menu/Set, 1, 4, 1.  
Press or to select Low, Med,  
Highor Off.  
1.Ring  
Press Menu/Set.  
3
Press Stop/Exit.  
OR—  
You can adjust the ring volume when your machine is idle (not being  
used). In Fax mode , press or to adjust the volume  
level. Every time you press these keys, the machine will ring so you  
can hear the active setting as the LCD shows it. The volume changes  
with each key press. The new setting will stay until you change it  
again.  
Setting the Beeper Volume  
You can change the beeper volume. The default (factory) setting is  
Beeper:Low. When the beeper is on, the machine will beep when  
you press a key, make a mistake or after you send or receive a fax.  
1
2
Press Menu/Set, 1, 4, 2.  
Press or to select your option.  
(Low, Med, Highor Off)  
2.Beeper  
Press Menu/Set.  
3
Press Stop/Exit.  
2 - 7 GETTING STARTED  
           
Setting the Speaker Volume  
You can select the speaker volume.  
1
2
Press Menu/Set, 1, 4, 3.  
Press or to select Low, Med,  
Highor Off.  
3.Speaker  
Press Menu/Set.  
3
Press Stop/Exit.  
Turning on Automatic Daylight Savings Time  
You can set the machine to change automatically for Daylight  
Savings Time. It will reset itself forward one hour in the Spring and  
backward one hour in the Autumn. Make sure you have set the  
correct day and time in the Date/Timesetting.  
1
2
Press Menu/Set, 1, 5.  
Press or to select On(or Off).  
Press Menu/Set.  
5.Auto Daylight  
3
Press Stop/Exit.  
Setting the LCD Contrast  
You can adjust the LCD contrast for a sharper and more vivid  
display. If you are having difficulty reading the LCD from your  
position, try changing the contrast setting for improved viewing.  
1
2
Press Menu/Set, 1, 7.  
Press or to select Lightor  
Dark.  
7.LCD Contrast  
Press Menu/Set.  
3
Press Stop/Exit.  
GETTING STARTED 2 - 8  
               
Setup Send  
3
How to enter Fax mode  
Before sending faxes, make sure  
(Fax) is illuminated in  
green. If not, press  
setting is Fax.  
(Fax) to enter Fax mode. The default  
How to dial  
You can dial in any of the following ways.  
Manual dialling  
Press all of the digits of the phone or fax number.  
3 - 1 SETUP SEND  
                 
One-Touch dialling  
Press the One-Touch Key of the location you want to call.  
To dial One-Touch numbers in the black square, hold down Shift as  
you press the One-Touch Key.  
Speed-Dialling  
Press Search/Speed Dial, #, and then the two digit Speed-Dial  
two-digit number  
If the LCD shows Not Registeredwhen you enter the  
Speed-Dial number, a number has not been stored for it.  
SETUP SEND 3 - 2  
           
Search  
You can search for names you have stored in the One-Touch and  
Speed-Dial memories. Press Search/Speed Dial and the  
navigation keys to search. (See Storing One-Touch Dial numbers on  
To search numerically  
or  
To search alphabetically*  
* To search alphabetically, you can use the dial pad to enter the first  
letter of the name you are looking for.  
Fax Redial  
If you are sending a fax manually and the line is busy, press  
Redial/Pause, and then press Mono Start or Colour Start to try  
again. If you want to make a second call to the last number dialled,  
you can save time by pressing Redial/Pause and Mono Start or  
Colour Start.  
Redial/Pause only works if you dialled from the control panel.  
If you are sending a fax automatically and the line is busy, the  
machine will automatically redial up to three times at five minute  
intervals.  
3 - 3 SETUP SEND  
       
How to Fax (B&W and Colour)  
Colour fax transmission  
Your machine can send a colour fax to machines that support this  
feature.  
However, colour faxes cannot be stored in the memory. When you  
send a colour fax, the machine will send it in real time (even if  
Real Time TXis set to Off).  
Faxing from the ADF  
Put the document face down in the ADF. To cancel, press  
Stop/Exit.  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Dial the fax number.  
Press Mono Start or Colour Start.  
The machine starts scanning the document.  
If the memory is full and you are faxing a single page, it will be  
sent in real time.  
Automatic transmission  
This is the easiest way to send a fax.  
1
2
3
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Dial the fax number you want to call. (See How to dial on page  
3-1.)  
4
Press Mono Start or Colour Start.  
SETUP SEND 3 - 4  
             
Manual transmission  
Manual transmission lets you hear the dialling, ringing and  
fax-receiving tones while sending a fax.  
1
2
3
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Pick up the handset of the machine (FAX-1840C)/external  
phone (MFC-3240C) and listen for a dial tone.  
4
5
Dial the fax number you want to call.  
When you hear the fax tone, press Mono Start or  
Colour Start.  
6
If you picked up the handset replace it.  
Sending a fax at the end of a conversation  
At the end of a conversation you can send a fax to the other party  
before you both hang up.  
1
Ask the other party to wait for fax tones (beeps) and then to  
press Start or Send key before hanging up.  
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Mono Start or Colour Start.  
3 - 5 SETUP SEND  
       
Basic sending operations  
Sending faxes using multiple settings  
When you send a fax you can choose any combination of these  
settings: contrast, resolution, overseas mode, delayed fax timer,  
polling transmission or real time transmission.  
1
If it is not illuminated in green, press  
(Fax).  
After each setting is accepted, the LCD will ask if you want to  
enter more settings:  
2
Press 1to select more settings. The  
Next  
LCD will return to the Setup Send  
1.Yes 2.No  
menu.  
OR—  
Press 2 if you have finished choosing settings and go to the next  
step.  
Contrast  
If your document is very light or very dark, you may want to change the  
contrast.  
Use Lightto send a light document.  
Use Darkto send a dark document.  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Menu/Set, 2, 2, 1.  
Press or to select Auto, Light  
or Dark.  
1.Contrast  
Press Menu/Set.  
SETUP SEND 3 - 6  
         
Fax Resolution  
You can use the Fax Resolution key to change the setting  
temporarily (for this fax only). In Fax mode  
, press  
Fax Resolution and or to select the setting you want, and then  
press Menu/Set.  
OR—  
You can change the default setting:  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Menu/Set, 2, 2, 2.  
Press or to select the resolution  
you want.  
2.Fax Resolution  
Press Menu/Set.  
Standard  
Fine  
Suitable for most typed documents.  
Good for small print and transmits a little  
slower than Standard resolution.  
S.Fine  
Photo  
Good for small print or artwork and transmits  
slower than Fine resolution.  
Use when the document has varying shades  
of gray or is a photograph. This has the  
slowest transmission time.  
3 - 7 SETUP SEND  
     
Dual Access (Not available for colour faxes)  
You can dial a number, and begin scanning the fax into memory—  
even when the machine is sending from memory or receiving faxes.  
The LCD shows the new job number and available memory.  
Your machine normally uses Dual Access. However, to send a  
colour fax, the machine will send the document in real time  
(even if Real Time TXis Off).  
The number of pages you can scan into the memory will vary  
depending on the data that is printed on them.  
If you get an Out of Memorymessage while scanning the first  
page of a fax, press Stop/Exit to cancel scanning. If you get an  
Out of Memorymessage while scanning a subsequent page,  
you can press Mono Start to send the pages scanned so far,  
or press Stop/Exit to cancel the operation.  
SETUP SEND 3 - 8  
   
Real Time Transmission  
When you are sending a fax, the machine will scan the documents  
into the memory before sending. Then, as soon as the phone line is  
free, the machine will start dialling and sending.  
If the memory becomes full, the machine will send the document in  
real time (even if Real Time TXis set to Off).  
Sometimes, you may want to send an important document  
immediately, without waiting for memory transmission. You can set  
Real Time TXto Onfor all documents or for the next fax only.  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Menu/Set, 2, 2, 5.  
To change the default setting, press  
or to select On(or Off).  
5.Real Time TX  
Press Menu/Set.  
OR—  
For the next fax transmission only, press or to select  
Next Fax Only.  
Press Menu/Set and go to Step 5.  
For the next fax only, press or to select On(or Off).  
Press Menu/Set.  
5
In Real Time Transmission, the redial feature does not work.  
If you are sending a colour Fax, the machine will send it in real  
time (even if Real Time TXis set to Off).  
3 - 9 SETUP SEND  
     
Checking job status  
Check which jobs are still waiting in the memory to be sent. (If there  
are no jobs, the LCD shows No Jobs Waiting.)  
1
2
Press Menu/Set, 2, 6.  
If you have more than one job  
waiting, press or to scroll through the list.  
6.Remaining Jobs  
3
Press Stop/Exit.  
Cancelling a fax in progress  
If you want to cancel a fax, while the machine is scanning, dialling or  
sending it, press Stop/Exit.  
Cancelling a scheduled job  
You can cancel a fax job that is stored and waiting in the memory.  
1
Press Menu/Set, 2, 6.  
Any jobs that are waiting will appear  
on the LCD.  
6.Remaining Jobs  
2
If you have more than one job waiting, press or to select the  
job you want to cancel.  
Press Menu/Set.  
OR—  
If you only have one job waiting, go to Step 3.  
Press 1 to cancel.  
To cancel another job go to Step 2.  
OR—  
3
4
Press 2 to exit without cancelling.  
Press Stop/Exit.  
SETUP SEND 3 - 10  
             
Advanced sending operations  
Broadcasting (Not available for colour faxes)  
Broadcasting is when the same fax message is automatically sent to  
more than one fax number. You can include Groups, One-Touch,  
Speed-Dial numbers and up to 50 manually dialled numbers in the  
same broadcast.  
Press Menu/Set between each of the numbers. Use  
Search/Speed Dial to help you choose the numbers easily. (To set  
After the broadcast is finished, a Broadcast Report will be printed to  
let you know the results.  
1
2
3
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Enter a number using One-Touch, Speed-Dial, a Group  
number, Search or manual dialling using the dial pad.  
(Example: Group number)  
4
5
When the LCD displays the fax number or name of the other  
party, press Menu/Set.  
You will be asked to enter the next number.  
Enter the next number.  
(Example: Speed-Dial number)  
6
7
8
When the LCD displays the fax number or name of the other  
party, press Menu/Set.  
After you have entered all the fax numbers, go to step 8 to start  
the broadcast.  
Press Mono Start.  
3 - 11 SETUP SEND  
     
If you did not use up any of the numbers for Groups, access  
codes or credit card numbers, you can ‘broadcast’ faxes to  
as many as 100 different numbers.  
The available memory will vary depending on the types of  
jobs in the memory and the number of locations used for  
broadcasting. If you broadcast to the maximum numbers  
available, you will not be able to use Dual Access and  
Delayed fax.  
Enter the long dialling sequence numbers as you would  
normally, but remember that each One-Touch and  
Speed-Dial number counts as one number, so the number of  
locations you can store becomes limited.  
If the memory is full, press Stop/Exit to stop the job or if  
more than one page has been scanned, press Mono Start  
to send the portion that is in the memory.  
Overseas Mode  
If you are having difficulty sending a fax overseas due to possible  
interference on the phone line, we recommend that you turn on the  
Overseas Mode. After you send a fax using this feature, the feature  
will turn itself off.  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Menu/Set, 2, 2, 7.  
Press or to select On(or Off).  
Press Menu/Set.  
7.Overseas Mode  
SETUP SEND 3 - 12  
     
Delayed Fax (Not available for colour faxes)  
During the day you can store up to 50 faxes in the memory to be sent  
within 24 hours. These faxes will be sent at the time of day you enter  
in Step 4.  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Menu/Set, 2, 2, 3.  
Press Menu/Set to accept the  
displayed time.  
3.Delayed Fax  
OR—  
Enter the time you want the fax to be sent (in 24-hour format).  
Press Menu/Set.  
(For example, enter 19:45 for 7:45 PM.)  
5
Press 1 to leave the documents  
waiting in the ADF.  
1.Doc 2.Memory  
OR—  
Press 2 to scan the documents into the memory.  
The number of pages you can scan into the memory depends  
on the amount of data that is printed on each page.  
3 - 13 SETUP SEND  
   
Delayed Batch Transmission  
(Not available for colour faxes)  
Before sending the delayed faxes, your machine will help you  
economize by sorting all the faxes in the memory by destination and  
scheduled time. All delayed faxes that are scheduled to be sent at  
the same time to the same fax number will be sent as one fax to save  
transmission time.  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 2, 4.  
Press or to select On(or Off).  
Press Menu/Set.  
(Fax).  
4.Batch TX  
4
Press Stop/Exit.  
SETUP SEND 3 - 14  
     
Setup for Polled Transmit (Standard)  
(Not available for colour faxes)  
Polled Transmit is when you set up the machine to wait with a  
document so another fax machine can retrieve it.  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Menu/Set, 2, 2, 6.  
Press or to select Standard.  
Press Menu/Set.  
6.Polled TX  
5
Press 1 to leave documents in the  
ADF. The document will remain in  
1.Doc 2.Memory  
the ADF until the machine is polled. If you need to use your  
machine before the polled transmit occurs, you must first cancel  
this job.  
OR—  
Press 2 to scan the document into memory. The document will  
be stored and can be retrieved from any other fax machine until  
you delete the fax in memory by using the Cancelling a Job  
menu setting.  
3 - 15 SETUP SEND  
   
Setup for Polled Transmit with Secure Code  
(Not available for colour faxes)  
When you choose Polling:Secure, anyone who polls the  
machine must enter the polling secure code.  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Menu/Set, 2, 2, 6.  
Press or to select Secure.  
Press Menu/Set.  
6.Polled TX  
5
6
Enter a four-digit number.  
Press Menu/Set.  
Press 1 to leave documents in the  
ADF. The document will remain in  
1.Doc 2.Memory  
the ADF until the machine is polled. If you need to use your  
machine before the polled transmission occurs, you must first  
cancel this job.  
OR—  
Press 2 to scan the document into memory. The document will  
be stored and can be retrieved from any other fax machine until  
you delete the fax in memory by using the Cancelling a Job  
You can use Secure Polling only with another Brother fax  
machine.  
SETUP SEND 3 - 16  
   
TX Lock (Key Lock for some countries)  
TX Lock lets you prevent unauthorized access to the machine.  
While TX Lock is Onthe following operations are available:  
Receiving faxes  
Fax Forwarding (If Fax Forwarding was already On)  
Remote Retrieval (If Fax Storage was already On)  
While TX Lock is Onthe following operations are NOT available:  
Sending faxes  
Copy  
PC printing (MFC-3240C only)  
PC scanning (MFC-3240C only)  
You will not be able to continue to schedule Delayed Faxes or  
Polling jobs. However, any pre-scheduled Delayed Faxes will be  
sent when you turn TX Lock On, so they won't be lost.  
If you have selected Fax Forwarding or Fax Storage  
(Menu/Set, 2, 5) before you turn TX Lock On, then Fax  
Forwarding and Remote Retrieval will continue to work.  
To print the faxes in memory, turn TX Lock Off.  
3 - 17 SETUP SEND  
     
Setting up the password  
If you forget the TX Lock password, please contact your Brother  
dealer or Brother for assistance.  
1
2
Press Menu/Set, 2, 0, 1.  
Enter a 4-digit number for the  
password.  
1.TX Lock  
Press Menu/Set.  
3
If the LCD shows Verify:, re-enter the password.  
Press Menu/Set.  
Changing the TX Lock password  
1
2
Press Menu/Set, 2, 0, 1.  
Press or to select Set  
Password.  
1.TX Lock  
Press Menu/Set.  
3
4
5
Enter a 4-digit number for the current password.  
Press Menu/Set.  
Enter a 4-digit number for a new password.  
Press Menu/Set.  
If the LCD shows Verify:, re-enter the password.  
Press Menu/Set.  
SETUP SEND 3 - 18  
   
Turning TX Lock on  
1
2
Press Menu/Set, 2, 0, 1.  
Press or to select Set TX  
Lock.  
1.TX Lock  
Press Menu/Set.  
3
Enter the registered 4-digit password.  
Press Menu/Set.  
The machine goes offline and the LCD shows TX Lock Mode.  
Turning TX Lock off  
1
2
Press Menu/Set.  
Enter the registered 4-digit password.  
Press Menu/Set.  
TX lock is automatically turned off.  
If you enter the wrong Password, the LCD shows Wrong  
Passwordand stays offline. The machine will stay in TX Lock  
Mode until the registered password is entered.  
3 - 19 SETUP SEND  
     
Setup Receive  
4
Basic receiving operations  
Choosing the Receive Mode  
There are four different Receive Modes for your machine. You can  
choose the mode that best suits your needs.  
LCD  
How it works  
When to use it  
Fax Only  
The machine  
For dedicated fax lines.  
automatically answers  
every call as a fax.  
(automatic receive)  
Fax/Tel  
The machine controlsthe Use this mode if you expect to receive lots of fax  
line and automatically messages and few telephone calls. You cannot  
(fax and telephone)  
answers every call. If the have an answering machine on the same line, even  
call is a fax it will receive if it is on a separate wall socket/phone socket on  
the fax. If the call is not a the same line. You cannot use the telephone  
(with an external or  
extension telephone  
for models without a  
handset)  
fax it will ring  
company’s Voice Mail in this mode.  
(pseudo/double ring) for  
you to pick up the call.  
External TAD  
The external answering  
machine (TAD)  
automatically answers  
every call.  
Voice messages are  
stored on the external  
TAD. Fax messages are  
printed.  
Use this mode if you have connected an answering  
machine to your machine.  
The External TAD setting works only with an  
external answering machine. Ring Delay does not  
work in this setting.  
(with an external  
answering machine  
only)  
Manual  
You control the phone  
line and must answer  
every call yourself.  
Use this mode if you do not receive many fax  
messages.  
If you answer and hear fax tones, wait until the MFC  
takes over the call, then hang up. (See Fax Detect  
(manual receive)  
(with an external or  
extension telephone  
for models without a  
handset)  
Note: If you use a computer modem on the same  
line MFC Faxing will not operate correctly.  
SETUP RECEIVE 4 - 1  
           
To select or change your Receive Mode  
1
2
Press Menu/Set, 0, 1.  
Press or to select Fax Only,  
Fax/Tel, External TADor Manual.  
1.Receive Mode  
Press Menu/Set.  
3
Press Stop/Exit.  
Current Receive Mode  
Fax: Fax Only  
F/T: Fax/Tel  
TAD: External TAD  
Mnl: Manual  
Setting the Ring Delay  
The Ring Delay sets the number of times the machine rings before it  
answers in Fax Onlyor Fax/Telmode. If you have extension  
phones on the same line as the machine, keep the Ring Delay setting  
of 6.  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 1.  
Press or to select how many  
times the line rings before the machine answers (02 - 10 for  
Australia, 01 - 10 for New Zealand, 00 - 10 for some countries).  
(Fax).  
1.Ring Delay  
Press Menu/Set.  
(If you select 00, the line won’t ring at all.)  
4
Press Stop/Exit.  
4 - 2 SETUP RECEIVE  
           
Setting the F/T Ring Time (Fax/Tel mode only)  
If you set the Receive Mode to Fax/Tel, you’ll need to decide how long  
the machine will signal you with its special pseudo/double-ring when  
you have a voice call. (If it’s a fax call, the machine prints the fax.)  
This pseudo/double-ring happens after the initial ringing from the  
phone company. Only the machine rings and no other phones on the  
same line will ring with the special pseudo/double-ring. However, you  
can still answer the call on any telephone. (See Fax/Tel mode on page  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 2.  
Press or to select how long the  
(Fax).  
2.F/T Ring Time  
machine will ring to alert you that you have a voice call (20, 30,  
40 or 55 seconds for New Zealand and China).  
Press Menu/Set.  
4
Press Stop/Exit.  
Even if the caller hangs up during the pseudo/double-ringing,  
the machine will continue to ring for the set time.  
SETUP RECEIVE 4 - 3  
     
Fax Detect (MFC-3240C only)  
When you use this feature, you don’t have to press Mono Start,  
Colour Start, or the Fax Receive Code 51 ( 91 for New  
Zealand) when you answer a fax call. Selecting Fax Detect:On  
allows the machine to receive fax calls automatically, even if you lift  
the handset of an extension or external phone. When you see  
Receivingon the LCD or when you hear ‘chirps’ through the  
handset of an extension phone connected to another wall  
socket/phone socket, just replace the handset and your machine will  
do the rest.  
If this feature is set to On, but your machine does not connect  
a fax call when you lift an extension or external phone  
handset, press the Fax Receive Code 51 ( 91 for New  
Zealand).  
If you send faxes from a computer on the same phone line  
and the machine intercepts them, set Fax Detect to Off.  
Selecting Offmeans you’ll have to activate the machine  
yourself by pressing Mono Start or Colour Start on the  
machine  
OR—  
Press 51 ( 91 for New Zealand) on the external or  
extension phone if you are not at your machine.  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 3.  
Use or to select On(or Off).  
Press Menu/Set.  
(Fax).  
3.Fax Detect  
4
Press Stop/Exit.  
4 - 4 SETUP RECEIVE  
     
Fax Detect (FAX-1840C only)  
When you use this feature, you don’t have to press Mono Start or  
Colour Start, or the Fax Receive Code 51 when you answer a  
fax call. Selecting Fax Detect:Onallows the machine to receive  
fax calls automatically, even if you lift the handset of an extension or  
external phone. When you see Receivingon the LCD or when you  
hear (chirps) through the handset of an extension phone connected  
to another phone socket, just replace the handset and your machine  
will do the rest. Selecting Semilets the machine receive the call only  
if you’ve answered it at the machine.  
If this feature is set to On, but your machine does not connect  
a fax call when you lift an extension or external phone  
handset, press the Fax Receive Code 51.  
If you send faxes from a computer on the same phone line  
and the machine intercepts them, set Fax Detect to Off.  
Selecting Offmeans you’ll have to activate the machine  
yourself by pressing Mono Start or Colour Start on the  
machine  
OR—  
Press 51on the external or extension phone if you are not  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu/Set, 2, 1, 3.  
Use or to select On, Semior  
Off.  
3.Fax Detect  
Press Menu/Set.  
4
Press Stop/Exit.  
SETUP RECEIVE 4 - 5  
     
Printing a reduced incoming fax  
(Auto Reduction)  
If you choose Reduction:On, the machine automatically reduces  
an incoming fax to fit on one page of A4, letter or legal size paper.  
The machine calculates the reduction ratio by using the page size of  
the document and your Paper Size setting (Menu/Set, 1, 3).  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 5.  
Use or to select On(or Off).  
Press Menu/Set.  
(Fax).  
5.Auto Reduction  
4
Press Stop/Exit.  
Turn on this setting if you receive faxes that are split on two  
pages. However, if the document is too long, the machine  
may print it on two pages.  
If left and right margins are cut off, turn on this setting.  
Receiving a fax at the end of a conversation  
At the end of a conversation you can ask the other party to fax you  
information before you both hang up.  
1
2
3
Ask the other party to place the document in their machine and  
to press Start or Send key.  
When you hear the other machine’s CNG tones (beeps), press  
Mono Start or Colour Start.  
If you picked up the handset, replace it.  
4 - 6 SETUP RECEIVE  
         
Printing a fax from the memory  
If you have selected Fax Forwarding or Fax Storage (Menu/Set, 2,  
5, 1), you can still print a fax from the memory when you are at your  
1
2
Press Menu/Set, 2, 5, 3.  
Press Mono Start.  
3.Print Document  
Reception into memory  
(Not available for colour fax reception)  
As soon as the paper tray becomes empty during fax reception, the  
screen will display No Paper Fed; please put some paper in the  
If the Memory Receiveis Onat this time...  
The current fax reception will continue, with the remaining page(s)  
being stored in memory, subject to available memory. Subsequent  
incoming faxes will also be stored into memory until the memory is  
full, following this no further incoming fax calls will be automatically  
answered. To print all data put fresh paper in the paper tray and  
press Mono Start or Colour Start.  
If the Memory Receiveis Offat this time...  
The current fax reception will continue, with the remaining page(s)  
being stored in memory, subject to available memory. Subsequent  
incoming fax calls will not be automatically answered until fresh  
paper is put in the paper tray. To print the last fax received, put paper  
in the paper tray and press Mono Start or Colour Start.  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 6.  
Use or to select On(or Off).  
Press Menu/Set.  
(Fax).  
6.Memory Receive  
4
Press Stop/Exit.  
SETUP RECEIVE 4 - 7  
         
Polling  
Polling is the process of retrieving faxes from another fax machine.  
You can use your machine to 'poll' other machines, or you can have  
someone poll your machine.  
Everyone who is involved in Polling needs to set up their fax  
machines for Polling. When someone polls your machine to receive  
a fax, they pay for the call. If you poll someone's fax machine to  
receive a fax, you pay for the call.  
Some fax machines do not respond to the Polling feature.  
Secure Polling  
Secure Polling is a way to keep your documents and others from  
falling into the wrong hands while the machine is set up for polling.  
You can use Secure Polling only with another Brother fax machine.  
Anyone who polls to receive a fax must enter the polling secure code.  
Setup for Polling Receive (Standard)  
Polling Receive is when you call another fax machine to receive a fax  
from it.  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 7.  
Press or to select Standard.  
(Fax).  
7.Polling RX  
Press Menu/Set.  
4
Enter the fax number you are polling.  
Press Mono Start or Colour Start.  
4 - 8 SETUP RECEIVE  
       
Setup for Polling Receive with Secure Code  
You need to make sure you are using the same secure code as the  
other party.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu/Set, 2, 1, 7.  
Press or to select  
Polling:Secure.  
7.Polling RX  
Press Menu/Set.  
4
Enter a four-digit secure code.  
This is the same as the security code of the fax machine you are  
polling.  
Press Menu/Set.  
5
6
Enter the fax number you are polling.  
Press Mono Start or Colour Start.  
Setup Delayed Polling Receive  
You can set the machine to begin Polling Receive at a later time.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu/Set, 2, 1, 7.  
Press or to select  
Polling:Timer.  
7.Polling RX  
Press Menu/Set.  
4
5
Enter the time (in 24-hour format) you want to begin polling.  
For example, enter 21:45 for 9:45 PM.  
Press Menu/Set.  
Enter the fax number you are polling.  
Press Mono Start or Colour Start.  
The machine makes the polling call at the time you entered.  
You can set up only one Delayed Polling.  
SETUP RECEIVE 4 - 9  
   
Sequential Polling  
The machine can request documents from several fax units in a  
single operation. You just specify several destinations in Step 5.  
Afterwards, a Sequential Polling Report will be printed.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu/Set, 2, 1, 7.  
Press or to choose Standard,  
Secureor Timer.  
7.Polling RX  
Press Menu/Set when the screen displays the setting you  
want.  
4
If you selected Standard, go to Step 5.  
If you selected Secure, enter a four-digit number and press  
Menu/Set, and then go to Step 5.  
If you selected Timer, enter the time (in 24-hour format) you  
want to begin polling and press Menu/Set, and then go to  
Step 5.  
5
6
Specify the destination fax machines, which you wish to poll by  
using One-Touch, Speed-Dial, Search, a Group (see Setting up  
Groups for Broadcasting on page 5-4) or the dial pad. You must  
press Menu/Set between each location.  
Press Mono Start or Colour Start.  
The machine polls each number or group in turn for a document.  
Press Stop/Exit while the machine is dialling to cancel the  
polling process.  
To cancel all sequential polling receive jobs, press Menu/Set,  
4 - 10 SETUP RECEIVE  
 
Quick-Dial numbers and  
dialling options  
5
Storing numbers for easy dialling  
You can set up your machine to do following types of easy dialling:  
One-Touch, Speed-Dial and Groups for Broadcasting faxes. When  
you dial a quick-dial number, the LCD shows the name, if you stored  
it, or the number.  
If you lose electrical power, the quick-dial numbers that are in  
the memory will not be lost.  
Storing One-Touch Dial numbers  
Your machine has One-Touch keys where you can  
store fax or phone numbers for automatic dialling.  
Two numbers can be stored on each One-Touch  
key. To access the second number, which is shown  
in a black square on the control panel, hold down  
Shift as you press the One-Touch key. (See  
One-Touch keys are located on the left side of the  
control panel.  
1
2
Press Menu/Set, 2, 3, 1.  
Press the One-Touch key where  
you want to store a number.  
Set Quick-Dial  
1.One-Touch Dial  
3
Enter the phone or fax number (up to 20 digits).  
Press Menu/Set.  
If you want to enter a pause in the dialling sequence (for  
example, to access an outside line), press Redial/Pause  
as you are entering the digits.  
Each key press of Redial/Pause enters a 3.5 second  
pause when the number is dialled, displayed by a dash on  
the screen.  
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 1  
           
4
5
Use the dial pad to enter the name (up to 15 characters).  
Press Menu/Set.  
(You can use the chart on page B-9 to help you enter letters.)  
OR—  
Press Menu/Set to store the number without a name.  
Go to Step 2 to store another One-Touch number.  
OR—  
Press Stop/Exit.  
Storing Speed-Dial numbers  
You can store Speed-Dial numbers, so that when you dial you will  
only have to press a few keys (Search/Speed Dial, #, the two-digit  
number, and Mono Start or Colour Start). The machine can store  
40 Speed-Dial numbers.  
1
2
Press Menu/Set, 2, 3, 2.  
Use the dial pad to enter a two-digit  
Speed-Dial location number (01-40).  
2.Speed Dial  
(For example, press 05.)  
Press Menu/Set.  
3
4
Enter the phone or fax number (up to 20 digits).  
Press Menu/Set.  
Use the dial pad to enter the name (up to 15 characters).  
Press Menu/Set.  
(You can use the chart on page B-9 to help you enter letters.)  
OR—  
Press Menu/Set to store the number without a name.  
Go to Step 2 to store another Speed-Dial number.  
OR—  
5
Press Stop/Exit.  
5 - 2 QUICK-DIAL NUMBERS AND DIALLING OPTIONS  
     
Changing One-Touch and Speed-Dial numbers  
If you try to store a One-Touch or Speed-Dial number where a  
number has already been stored, the LCD will show the name that  
has been stored there (or number) and will ask you to do one of the  
following:  
1
Press 1 to change the stored  
05:Mike  
number.  
1.Change 2.Exit  
OR—  
Press 2 to exit without making a change.  
How to change the stored number or name:  
If you want to change a character, use  
or  
to position  
the cursor under the character you want to change, and then  
type over it.  
If you want to erase the whole number or whole name, press  
Stop/Exit when the cursor is under the first digit or letter.  
The characters above and to the right of the cursor will be  
deleted.  
2
3
Enter a new number.  
Press Menu/Set.  
Follow the directions beginning at Step 4 in Storing One-Touch  
Dial numbers and Storing Speed-Dial numbers. (See page 5-1  
and 5-2.)  
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 3  
   
Setting up Groups for Broadcasting  
Groups, which can be stored on a One-Touch key or a Speed-Dial  
location, allow you to send the same fax message to many fax  
numbers by pressing only a One-Touch key and Mono Start or  
Search/Speed Dial, #, the two-digit location and Mono Start.  
First, you will need to store each fax number as a One-Touch or  
Speed-Dial number. Then, you can combine them into a Group,  
Each Group uses up a One-Touch key or a Speed-Dial location.  
Finally, you can have up to six small Groups, or you can assign up to  
49 numbers to one large Group.  
1
2
Press Menu/Set, 2, 3, 3.  
Decide where you wish to store the  
Group.  
3.Setup Groups  
AND—  
Press a One-Touch key.  
OR—  
Press Search/Speed Dial and enter the two-digit location,  
and then press Menu/Set.  
3
4
Use the dial pad to enter the Group number (1 to 6).  
Press Menu/Set.  
(For example, press 1 for Group 1.)  
To include One-Touch or Speed-Dial numbers in the Group,  
enter them as follows.  
For example, for One-Touch key 2, press One-Touch key 2. For  
a number in a black square, such as One-Touch key  
, press  
Shift and One-Touch key  
.
For Speed-Dial location 09, press Search/Speed Dial, and  
then press 09 on the dial pad. The LCD shows 02, #09(or  
06, #09).  
5 - 4 QUICK-DIAL NUMBERS AND DIALLING OPTIONS  
     
5
6
Press Menu/Set to accept the numbers for this Group.  
Use the dial pad and the chart on page B-9 to enter a name for  
the Group.  
Press Menu/Set.  
(For example, NEW CLIENTS)  
7
Press Stop/Exit.  
You can print a list of all One-Touch and Speed-Dial numbers.  
(See Printing reports on page 7-3.) Group numbers will be  
marked in the GROUP column.  
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 5  
Dialling options  
Access codes and credit card numbers  
Sometimes you may want to choose from several long distance  
carriers when you make a call. Rates may vary depending on the time  
and destination. To take advantage of low rates, you can store the  
access codes or long-distance carriers and credit card numbers as  
One-Touch and Speed-Dial numbers. You can store these long  
dialling sequences by dividing them and setting them up as separate  
One-Touch and Speed-Dial numbers in any combination. You can  
even include manual dialling using the dial pad. (See Storing  
For example, perhaps you have stored ‘555’ on One-Touch key 1 and  
‘7000’ on One-Touch key 2. If you press One-Touch key 1,  
One-Touch key 2, and Mono Start or Colour Start, you will dial  
‘555-7000’.  
To temporarily change a number, you can substitute part of the  
number with manual dialling using the dial pad.  
For example, to change the number to 555-7001 you could press  
One-Touch key 1 and then press 7001 using the dialling pad.  
If you must wait for another dial tone or signal at any point in the  
dialling sequence, store a pause there in the number by  
pressing Redial/Pause. Each key press adds a 3.5-second  
delay.  
Pause  
Press Redial/Pause to insert a 3.5-second pause between  
numbers. If you are dialling overseas, you can press Redial/Pause  
as many times as needed to increase the length of the pause.  
5 - 6 QUICK-DIAL NUMBERS AND DIALLING OPTIONS  
         
Tone or Pulse (Not available in New Zealand)  
If you have a Pulse dialling service, but need to send Tone signals  
(for example, for telephone banking), follow the instructions below. If  
you have Touch Tone service, you will not need this feature to send  
tone signals.  
1
For FAX-1840C, lift the handset.  
OR—  
For MFC-3240C, lift the handset of the external telephone.  
2
Press # on the machine’s control panel. Any digits dialled after  
this will send tone signals.  
When you hang up, the machine will return to the Pulse dialling  
service.  
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 7  
 
Telephone (voice) operation  
(FAX-1840C only)  
You can use the machine to make voice telephone calls by dialling  
manually or by using Search, One-Touch Dial or Speed-Dial  
memory. You can use the handset to make and receive calls.  
When you dial a Quick-Dial number, the LCD shows the name you’ve  
stored, or if you haven’t stored a name, the fax number you’ve  
stored.  
How to dial  
Making a telephone call  
1
2
Pick up the handset.  
When you hear a dial tone, dial the number using the dial pad,  
One-Touch, Speed-Dial and Search.  
3
To hang up, replace the handset.  
Tel  
This key is used to enter into a conversation after having picked up  
the handset of an external telephone in F/T pseudo-ringing.  
Also, if you press Hook/Hold/Recall when you are talking lifting the  
external telephones handset with the other end, you can hear the  
other end from the machine’s monitor speaker, but the other end  
cannot hear you.  
Mute (FAX-1840C only)  
1
2
Press Hook/Hold/Recall to put a call on Hold.  
You can replace the handset without disconnecting the call.  
Pick up the machine handset to release the call from Hold.  
Picking up an extension handset will not release the call from  
Hold.  
5 - 8 QUICK-DIAL NUMBERS AND DIALLING OPTIONS  
             
Remote Fax Options  
(Not available for colour faxes)  
6
You can only use one remote fax option at a time:  
Fax Forwarding—OR—Fax Storage—OR—Off.  
You can change your selection at any time (Menu/Set, 2, 5, 1).  
Setting up Fax Forwarding  
When you select Fax Forward, your machine stores the received fax  
in the memory. The machine will then dial the fax number you’ve  
programmed and forwards the fax message.  
1
2
Press Menu/Set, 2, 5, 1.  
Press or to select  
Fax Forward.  
1.Fwd/Page/Store  
Press Menu/Set.  
The LCD will ask you to enter the fax number to which faxes will  
be forwarded.  
3
4
Enter the forwarding number (up to 20 digits).  
Press Menu/Set.  
Press or to select Onor Off.  
Backup Print:On  
Press Menu/Set.  
If you select Backup Print:On, the machine will also print the  
fax at your machine so you will have a copy if there is a power  
failure before it is forwarded.  
5
Press Stop/Exit.  
REMOTE FAX OPTIONS 6 - 1  
     
Setting Fax Storage  
If you select Fax Storage, your machine stores the received fax in the  
memory. You will be able to retrieve fax messages from another  
location using the Remote Retrieval commands.  
1
2
Press Menu/Set, 2, 5, 1.  
Press or to select  
Fax Storage.  
1.Fwd/Page/Store  
Press Menu/Set.  
3
Press Stop/Exit.  
If you have set Fax Storage, a backup copy of the received fax  
will automatically be printed at the machine.  
Turning off Remote Fax Options  
If you set the Remote Fax Options to Offand there are faxes in your  
machine’s memory, the LCD will give you two options.  
If you press 1, all unprinted faxes will be printed and erased  
before the setting turns off. If a backup copy has already been  
printed it will not be printed again.  
If you press 2, the memory will not be erased and the setting will  
be unchanged.  
6 - 2 REMOTE FAX OPTIONS  
       
Setting your Remote Access Code  
The remote access code lets you access the Remote Retrieval  
features when you are away from your machine. Before you use the  
remote access and retrieval features, you have to set up your own  
code. The default code is inactive code (--- ).  
1
2
Press Menu/Set, 2, 5, 2.  
Enter a three-digit code using  
2.Remote Access  
numbers 0-9,  
.
Press Menu/Set. (The preset ‘ ’ cannot be changed.)  
Do not use the same code which is set in your Fax Receive  
Code ( 51, 91 for New Zealand) or Telephone Answer  
Code (#51, #91 for New Zealand).  
3
Press Stop/Exit.  
You can change your code at any time by entering a new one.  
If you want to make your code inactive, press Stop/Exit in Step  
2 to restore the inactive setting (--- ).  
REMOTE FAX OPTIONS 6 - 3  
     
Remote Retrieval  
You can call your machine from any touch tone telephone or fax  
machine, then use the Remote Access Code and remote commands  
to retrieve fax messages.  
Using your Remote Access Code  
1
2
3
Dial your fax number from a telephone or another fax machine  
using touch tone.  
When your machine answers, immediately enter your Remote  
Access Code (3 digits followed by ).  
The machine signals if it has received messages:  
1 long beep Fax messages  
No beeps No messages  
4
The machine gives two short beeps to tell you to enter a  
command. The machine will hang up if you wait longer than 30  
seconds to enter a command. The machine will beep three  
times, if you enter an invalid command.  
5
6
Press 90 to reset the machine when you’ve finished.  
Hang up.  
If your machine is set to Manualmode and you want to use the  
remote retrieval features, you can access your machine by  
waiting about 2 minutes after it starts ringing, and then entering  
the Remote Access Code within 30 seconds.  
6 - 4 REMOTE FAX OPTIONS  
       
Remote commands  
Follow the commands below to access features when you are away  
from the machine. When you call the machine and enter your  
Remote Access Code (3 digits followed by ), the system will give  
two short beeps and you must enter a remote command.  
Remote commands  
Operation details  
95 Change the Fax Forwarding  
or Fax Storage settings  
1 OFF  
You can select Offafter you have retrieved  
or erased all your messages.  
2 Fax Forwarding  
4 Fax Forwarding number  
6 Fax Storage  
If you hear one long beep, the change has  
been accepted. If you hear three short beeps,  
you cannot change it because the conditions  
have not been met (for example, registering a  
Fax Forwarding number). You can register  
your Fax Forwarding number by entering 4.  
on page 6-6.) Once you have registered the  
number, Fax Forwarding will work.  
96 Retrieve a fax  
2 Retrieve all faxes  
Enter the number of a remote fax machine to  
receive stored fax message(s). (See page  
6-6.)  
3 Erase faxes from the  
memory  
If you hear one long beep, fax messages  
have been erased from the memory.  
97 Check the receiving status  
You can check whether your machine has  
received any faxes. If yes, you will hear one  
long beep. If no, you will hear three short  
beeps.  
1 Document  
98 Change the Receive Mode  
1 External TAD  
2 Fax/Tel  
If you hear one long beep, your change has  
been accepted.  
3 Fax Only  
90 Exit  
Press 90 to exit Remote Retrieval. Wait for  
the long beep, then replace the handset.  
REMOTE FAX OPTIONS 6 - 5  
   
Retrieving fax messages  
You can call your machine from any touch tone phone and have your  
fax messages sent to a fax machine.  
1
2
Dial your fax number.  
When your machine answers, immediately enter your Remote  
Access Code (3 digits followed by ). If you hear one long  
beep, you have messages.  
3
4
As soon as you hear two short beeps, use the dial pad to press  
962.  
Wait for the long beep, and then use the dial pad to enter the  
number of the remote fax machine where you want your fax  
messages sent to followed by ## (up to 20 digits).  
You cannot use  
you want to store a pause.  
and # as dial numbers. However, press # if  
5
Hang up after you hear your machine beep. Your machine will  
call the other machine, which will then print your fax messages.  
Changing your Fax Forwarding number  
You can change the default setting of your fax forwarding number  
from another telephone or fax machine using touch tone.  
1
2
Dial your fax number.  
When your machine answers, immediately enter your Remote  
Access Code (3 digits followed by ). If you hear one long  
beep, you have messages.  
3
4
When you hear two short beeps, use the dial pad to press 954.  
Wait for the long beep, and then use the dial pad to enter the  
new number of the remote fax machine where you want your fax  
messages forwarded followed by ## (up to 20 digits).  
You cannot use  
you want to store a pause.  
and # as dial numbers. However, press # if  
5
Hang up after you hear your machine beep.  
6 - 6 REMOTE FAX OPTIONS  
       
Printing reports  
7
Fax settings and activity  
You need to set up the Transmission Verification Report and Journal  
Period in the menu table.  
Press Menu/Set, 2, 4, 1.  
1.Transmission  
OR—  
Press Menu/Set, 2, 4, 2.  
2.Journal Period  
Customizing the Transmission Verification  
Report  
You can use the Transmission Report as proof that you sent a fax.  
This report lists the time and date of transmission and whether the  
transmission was successful (OK). If you select Onor On+Image, the  
report will print for every fax you send.  
If you send a lot of faxes to the same place, you may need more than  
the job numbers to know which faxes you must send again. Selecting  
On+Imageor Off+Imagewill print a section of the fax’s first page  
on the report to help you remember.  
When the Verification Report is turned Offor  
Trans:Off+Image, the Report will only print if there is a  
transmission error, with NG in the RESULT column.  
1
2
Press Menu/Set, 2, 4, 1.  
Press or to select Off+Image,  
On, On+Imageor Off.  
1.Transmission  
Press Menu/Set.  
3
Press Stop/Exit.  
PRINTING REPORTS 7 - 1  
           
Setting the Journal Period  
You can set the machine to print a journal at specific intervals (every  
50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off,  
you can print the report by following the steps on the next page.  
The default setting is Every 50 Faxes.  
1
2
Press Menu/Set, 2, 4, 2.  
Press or to choose an interval.  
Press Menu/Set.  
2.Journal Period  
(If you choose 7 days, the LCD will ask you to choose a day on  
which to begin the 7-day countdown.)  
3
4
Enter the time to begin printing in 24-hour format.  
Press Menu/Set.  
(For example: enter 19:45 for 7:45 PM.)  
Press Stop/Exit.  
If you select 6, 12, 24 hours, 2 or 7 days, the machine will print  
the report at the selected time and then erase all jobs from its  
memory. If the machine’s memory becomes full with 200 jobs  
before the time you selected has passed, the machine will print  
the Journal early and then erase all jobs from memory. If you  
want an extra report before it is due to print, you can print it  
without erasing the jobs from memory.  
If you select Every 50 Faxes, the machine will print the  
Journal when the machine has stored 50 jobs.  
7 - 2 PRINTING REPORTS  
     
Printing reports  
Following reports are available:  
Prints the Help List so you can see at-a-glance  
how to quickly program your machine.  
1.Help List  
2.Quick-Dial  
Lists names and numbers stored in the  
One-Touch and Speed-Dial memory, in numerical  
order.  
Lists information about the last incoming and  
outgoing faxes.  
3.Fax Journal  
(TX means Transmit.) (RX means Receive.)  
Prints a Transmission Verification Report for your  
last transmission.  
4.XMIT Verify  
How to print a report  
1
For MFC-3240C, press Menu/Set, 4.  
OR—  
For FAX-1840C, press Ink Management/Reports while  
holding down the Shift key.  
2
Press or to select the report you want.  
Press Menu/Set.  
OR—  
Enter the number of the report you want to print.  
For example, press 1 to print the Help List.  
Press Mono Start.  
3
PRINTING REPORTS 7 - 3  
               
Making copies  
8
Using the machine as a copier  
You can use your machine as a copier, making up to 99 copies at a  
time.  
Enter Copy mode  
Before making copies, make sure that  
(Copy) is illuminated  
in green. If it is not, press (Copy) to enter Copy mode. The  
default setting is Fax. You can change the number of seconds or  
minutes that the machine stays in Copy mode. (See Setting the  
The LCD shows the default copy setting  
Copy Ratio  
Quality  
No of Copies  
8 - 1 MAKING COPIES  
         
Making a single copy  
1
2
Press  
(Copy) to illuminate it in green.  
Load your document.  
Press Mono Start or Colour Start.  
3
To stop copying, press Stop/Exit.  
Making multiple copies  
1
2
3
Press  
(Copy) to illuminate it in green.  
Load your document.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
Press Mono Start or Colour Start.  
Stop copying  
To stop copying, press Stop/Exit.  
MAKING COPIES 8 - 2  
         
Using the temporary Copy keys  
(Temporary settings)  
When you want to quickly change the copy settings temporarily for  
the next copy, use the temporary Copy keys. You can use different  
combinations.  
Temporary Copy Keys  
These settings are temporary, and the machine returns to its  
default settings 60 seconds after it finishes copying. However if  
you have set the Mode Timer to 0 or 30 seconds, the machine  
returns to the default settings after the number of seconds that  
has been set for mode timer. (See Setting the Mode Timer  
You can save the copy settings you use most often by setting  
8 - 3 MAKING COPIES  
   
Increasing copy speed or quality  
You can select the copy quality. The default setting is Normal.  
Press Quality Normal  
Recommended mode for ordinary  
printouts. Good copy quality with  
adequate copy speed.  
Fast  
Fast copy speed and lowest ink  
consumption. Use Fastto save  
time (document to be proof-read,  
large documents or many copies).  
and  
or  
Best  
Use this mode to copy precise  
images such as photographs. Best  
uses the highest resolution and  
slowest speed.  
1
2
Press  
(Copy) to illuminate it in green.  
Load your document.  
3
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
5
Press Quality.  
Press or to choose the copy quality (Fast, Normalor  
Best).  
Press Menu/Set.  
6
Press Mono Start or Colour Start.  
MAKING COPIES 8 - 4  
   
Changing the temporary copy settings  
Use the Options key to quickly set the following copy settings  
temporarily for the next copy.  
Press  
Options  
Menu Selections  
Options  
Factory  
Setting  
Page  
select  
select  
Enlarge/Reduce  
50%/69%/78%/83%/  
93%/97%/100%/  
104%/142%/186%/  
198%/200%/  
100%  
8-6  
Custom(25-400%)  
Paper Type  
Paper Size  
Plain/Inkjet/  
Glossy/Transparen  
cy  
Plain  
A4  
8-8  
8-8  
Letter/Legal/  
A4/A5/  
10(W) x 15(H)cm  
Brightness  
Contrast  
-
-
+
+
-
-
+
+
Page Layout  
Off(1 in 1)/  
2 in 1 (P)/  
2 in 1 (L)/  
4 in 1 (P)/  
4 in 1 (L)  
Off(1in 8-12  
1)  
No. of Copies  
No. of Copies:01 01  
(01-99)  
After you choose your settings by pressing Menu/Set, the LCD  
shows Set temporarily.  
Press Mono Start or Colour Start if youre finished choosing  
settings.  
OR—  
Press or to select more settings.  
8 - 5 MAKING COPIES  
 
Enlarging or reducing the image copied  
You can select the following enlargement or reduction ratios.  
Custom(25-400%)allows you to enter a ratio from 25% to 400%.  
Press Options  
Custom(25-400%)  
200%  
198% 10x15cmA4  
186%10x15cmLTR  
142% A5A4  
104% EXELTR  
100%  
and  
Enlarge/Reduce  
or  
to select  
97% LTRA4  
93% A4LTR  
83% LGLA4  
78% LGLLTR  
69% A4A5  
50%  
MAKING COPIES 8 - 6  
 
1
2
3
Press  
Load your document.  
(Copy) to illuminate it in green.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
5
Press Options and or to select Enlarge/Reduce.  
Press Menu/Set.  
Press or to select the enlargement or reduction ratio you  
want.  
Press Menu/Set.  
OR—  
You can select Custom(25-400%)and press Menu/Set.  
Use the dial pad to enter an enlargement or reduction ratio from  
25%to 400%.  
Press Menu/Set.  
(For example, press 5 3 to enter 53%.)  
Press Mono Start or Colour Start.  
6
Special Copy Options 2 in1 (P), 2 in 1 (L), 4 in 1 (P) or 4 in 1 (L)  
are not available with Enlarge/Reduce.  
8 - 7 MAKING COPIES  
Setting paper type  
If you are copying on special paper, be sure to select the type of  
paper you are using so you will get the best print quality.  
1
2
3
Press  
(Copy) to illuminate it in green.  
Load your document.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
5
Press Options and or to select Paper Type.  
Press Menu/Set.  
Press or to select the type of paper you are using (Plain,  
Inkjet, Glossyor Transparency).  
Press Menu/Set.  
6
Press Mono Start or Colour Start.  
You can change the default Paper Type setting at any time.  
Setting paper size  
If copying on paper other than A4 size, you will need to change the  
paper size setting.  
You can copy on Letter, Legal, A4, A5 or Photo Card (10(W) x  
15(H) cm) paper.  
1
2
3
Press  
(Copy) to illuminate it in green.  
Load your document.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
5
Press Options and or to select Paper Size.  
Press Menu/Set.  
Press or to select the size of paper you are using (Letter,  
Legal, A4, A5or 10(W) x 15(H)cm).  
Press Menu/Set.  
6
Press Mono Start or Colour Start.  
MAKING COPIES 8 - 8  
       
Adjusting brightness  
You can adjust the copy brightness to make copies darker or lighter.  
1
2
3
Press  
(Copy) to illuminate it in green.  
Load your document.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
5
Press Options and or to select Brightness.  
Press Menu/Set.  
Press to make a lighter copy.  
OR—  
Press to make a darker copy.  
Press Menu/Set.  
6
Press Mono Start or Colour Start.  
Adjusting contrast  
You can adjust the copy contrast to help an image look sharper and  
more vivid.  
1
2
3
Press  
(Copy) to illuminate it in green.  
Load your document.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
5
Press Options and or to select Contrast.  
Press Menu/Set.  
Press to increase the contrast.  
OR—  
Press to decrease the contrast.  
Press Menu/Set.  
6
Press Mono Start or Colour Start.  
8 - 9 MAKING COPIES  
     
Making N in 1 copies (Page Layout)  
You can reduce the amount of copies by using the N in 1 copy  
feature. This allows you to copy two or four pages onto one page,  
which allows you to save paper.  
Please make sure Paper Size is set to A4or Letter.  
You can use N in 1 copy feature with 100% copy size only.  
(P) means Portrait and (L) means Landscape.  
1
2
3
Press  
(Copy) to illuminate it in green.  
Load your document.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
5
Press Options and or to select Page Layout.  
Press Menu/Set.  
Press or to select 2 in 1 (P), 2 in 1 (L), 4 in 1 (P),  
4 in 1 (L)or Off(1 in 1).  
Press Menu/Set.  
6
7
Press Mono Start or Colour Start to scan the document.  
The machine scans document and starts printing.  
If Glossyhas been selected in the Paper Type setting for N in  
1 copies, the machine will print the images as if Plain paper had  
been selected.  
If you are producing multiple colour copies, N in 1 copies are  
not available.  
N in 1 colour copies are not available for FAX-1840C and  
MFC-3240C.  
MAKING COPIES 8 - 10  
   
Place document face down in the direction shown below.  
2 in 1 (P)  
2 in 1 (L)  
4 in 1 (P)  
4 in 1 (L)  
8 - 11 MAKING COPIES  
Changing the default copy settings  
You can save the copy settings you use most often by setting them  
as default. These settings will remain until you change them again.  
Increasing copy speed or quality  
1
2
Press Menu/Set, 3, 1.  
Press or to select Normal,  
Bestor Fast.  
1.Quality  
Press Menu/Set.  
3
Press Stop/Exit.  
Adjusting brightness  
1
2
Press Menu/Set, 3, 2.  
Press to make a lighter copy.  
OR—  
2.Brightness  
Press to make a darker copy.  
Press Menu/Set.  
3
Press Stop/Exit.  
MAKING COPIES 8 - 12  
             
Adjusting contrast  
You can change the contrast to help an image look sharper and more  
vivid.  
1
2
Press Menu/Set, 3, 3.  
Press to increase the contrast.  
OR—  
3.Contrast  
Press to decrease the contrast.  
Press Menu/Set.  
3
Press Stop/Exit.  
Adjusting colour saturation  
1
2
Press Menu/Set, 3, 4.  
Press or to select Red, Green  
or Blue.  
4.Color Adjust  
Press Menu/Set.  
3
4
Press to increase the colour saturation.  
OR—  
Press to decrease the colour saturation.  
Press Menu/Set.  
Return to Step 2 to select the next colour.  
OR—  
Press Stop/Exit.  
8 - 13 MAKING COPIES  
           
Legal limitations  
Colour reproductions of certain documents are illegal and may result  
in either criminal or civil liability. This memorandum is intended to be  
a guide rather than a complete listing of every possible prohibition. In  
case of doubt, we suggest that you check with relevant authorities as  
to any particular questionable documents.  
The following are examples of documents which should not be  
copied:  
Money  
Bonds or other certificates of debt  
Certificates of Deposit  
Service or Draft papers of the Armed Forces  
Passports  
Postage Stamps (cancelled or uncancelled)  
Immigration Papers  
Welfare documents  
Cheques or Drafts drawn by Governmental Agencies  
Documents, badges or insignias of identification  
Licences and Certificates of Title to motor vehicles  
Works subject to Copyright cannot be copied. Sections of works  
subject to Copyright can be copied for ‘fair use’. Multiple copies  
would indicate improper use.  
Works of art should be considered as works subject to Copyright.  
MAKING COPIES 8 - 14  
 
Important information  
9
Important Information for Australia  
IMPORTANT-For Your Safety.  
To ensure safe operation the three-pin plug supplied must be  
inserted only into a standard three-pin power point which is  
effectively grounded through the normal household wiring.  
Extension cords used with the equipment must be three-conductor  
and be correctly wired to provide connection to ground. Incorrectly  
wired extension cords are a major cause of fatalities.  
The fact that the equipment operates satisfactorily does not imply  
that the power is grounded and that the installation is completely  
safe. For your safety, if in any doubt about the effective grounding of  
the power, consult a qualified electrician.  
Disconnect device  
This machine must be installed near a power outlet, which is easily  
accessible. In case of emergencies, you must disconnect the power  
cord from the power outlet in order to shut off power completely.  
9 - 1 IMPORTANT INFORMATION  
       
International ENERGY STAR® Compliance Statement  
®
The purpose of the International ENERGY STAR Program is to  
promote the development and popularization of energy-efficient  
office equipment.  
®
As an ENERGY STAR Partner, Brother Industries, Ltd. has determined  
®
that this product meets the ENERGY STAR guidelines for energy  
efficiency.  
Important safety instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall socket before cleaning. Do not  
use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
5
6
Do not use this product near water.  
Do not place this product on an unstable cart, stand, or table.  
The product may fall, causing serious damage to the product.  
7
Slots and openings in the cabinet and the back or bottom are  
provided for ventilation; to ensure reliable operation of the  
product and to protect it from overheating, these openings must  
not be blocked or covered. The openings should never be  
blocked by placing the product on a bed, sofa, rug, or other  
similar surface. This product should never be placed near or  
over a radiator or heater. This product should never be placed  
in a built-in installation unless proper ventilation is provided.  
8
This product should be operated from the type of power source  
indicated on the label. If you are not sure of the type of power  
available, call your dealer or local power company.  
IMPORTANT INFORMATION 9 - 2  
     
9
This product is equipped with a 3-wire grounded plug, a plug  
having a third (grounded) pin. This plug will only fit into a  
grounded power outlet. This is a safety feature. If you are unable  
to insert the plug into the outlet, call your electrician to replace  
your obsolete outlet. Do not defeat the purpose of the grounded  
plug.  
10 Do not allow anything to rest on the power cord. Do not place  
this product where people can walk on the cord.  
11 Do not place anything in front of the machine that will block  
received faxes. Do not place anything in the path of received  
faxes.  
12 Do not touch a document during printing.  
13 Never push objects of any kind into this product through cabinet  
slots, since they may touch dangerous voltage points or short  
out parts resulting in a risk of fire or electric shock. Never spill  
liquid of any kind on the product.  
14 Do not attempt to service this product yourself, because  
opening or removing covers may expose you to dangerous  
voltage points and/or other risks. Refer all servicing to service  
personnel.  
15 Wait until pages have exited the machine before picking them  
up.  
16 Unplug this product from the wall outlet and refer servicing to  
Authorized Service Personnel under the following conditions:  
When the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are  
covered by the operating instructions. Improper adjustment  
of other controls may result in damage and will often require  
extensive work by a qualified technician to restore the  
product to normal operation.  
If the product has been dropped or the cabinet has been  
damaged.  
If the product exhibits a distinct change in performance,  
indicating a need for service.  
9 - 3 IMPORTANT INFORMATION  
Important Information for New Zealand  
Important Safety Instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not  
use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
5
The grant of a Telepermit for any item of terminal equipment  
indicates only that Telecom has accepted that the item complies  
with minimum conditions for connection to its network. It  
indicates no endorsement of the product by Telecom, nor does  
it provide any sort of warranty. Above all, it provides no  
assurance that any item will work correctly in all respects with  
another item of Telepermitted equipment of a different make or  
model, nor does it imply that any product is compatible with all  
of Telecom’s network services.  
6
7
This equipment does not fully meet Telecom’s impedance  
requirements. Performance limitations may occur when used in  
conjunction with some parts of the network. Telecom will accept  
no responsibility should difficulties arise in such circumstances.  
If a charge for local calls is acceptable, the “Dial Button” should  
not be used for local calls. Only the 7-digits of the local number  
should be dialled from your telephone. Do not dial the area code  
digit or the “0” prefix.  
8
9
This equipment shall not be set to make automatic calls to the  
Telecom ‘111’ Emergency Service.  
This equipment should not be used under any circumstances  
which may constitute a nuisance to other Telecom customers.  
10 Not all telephones will respond to incoming ringing when  
connected to the extension socket.  
11 The answer delay setting of this equipment shall not be set to  
less than the default setting as this will destroy Caller ID  
information.  
IMPORTANT INFORMATION 9 - 4  
   
12 All persons using this device for recording telephone  
conversations shall comply with New Zealand law. This requires  
that at least one party to the conversation is to be aware that it  
is being recorded. In addition, the Principles enumerated in the  
Privacy Act 1993 shall be complied with in respect to the nature  
of the personal information collected, the purpose for its  
collection, how it is to be used and what it disclosed to any other  
party.  
13 Do not place this product on an unstable surface, stand, or table.  
The product may fall, causing serious damage to the product.  
14 Slots and openings in the cabinet and the back or bottom are  
provided for ventilation; to ensure reliable operation of the  
product and to protect it from overheating, these openings must  
not be blocked or covered. The openings should never be  
blocked by placing the product on a bed, sofa, rug, or other  
similar surface. This product should never be placed near or  
over a radiator or heater. This product should not be placed in a  
built-in installation unless proper ventilation is provided.  
15 This product should be operated from the type of power source  
indicated on the label. If you are not sure of the type of power  
available, consult with your dealer or local power company.  
16 This product is equipped with a 3-wire earthed plug. This plug  
will fit into only an earthed socket. This is a safety feature. If you  
are unable to insert the plug into the outlet, contact your  
electrician to replace your obsolete socket. Do not defeat the  
purpose of an earthed plug.  
17 Do not allow anything to rest on the power cord. Do not locate  
this product where people can walk on the cord.  
18 Do not place anything in front of the machine that will block  
received faxes. Do not place anything in the path of received  
faxes.  
19 Do not touch a document during printing.  
20 Never push objects of any kind into this product through cabinet  
slots, since they may touch dangerous voltage points or short  
out parts resulting in a risk of fire or electric shock. Never spill  
liquid of any kind on the product.  
9 - 5 IMPORTANT INFORMATION  
21 Do not attempt to service this product yourself, because  
opening or removing covers may expose you to dangerous  
voltage points and/or other risks. Refer all servicing to service  
personnel.  
22 Unplug this product from the mains power and telephone line  
sockets, and refer servicing to qualified Service Personnel  
under the following conditions:  
If the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are  
covered by the operating instructions. Improper adjustment  
of other controls may result in damage and will often require  
extensive work by a qualified technician to restore the  
product to normal operation.  
If the product has been dropped or the cabinet has been  
damaged.  
If the product exhibits a distinct change in performance,  
indicating a need for service.  
23 This unit will only work in conjunction with a tone signalling  
(DTMF) telephone, but some telephones are not compatible.  
Since noise or speech from the telephone can upset dialling  
from this unit, errors may result if the devices are used together  
in other than quiet conditions.  
24 Where it is necessary to dial prefix digits, such as a Caller  
Display override code (“0196” or “0197”), this unit will have to be  
used in conjunction with an associated tone signalling (DTMF)  
telephone.  
25 Note that some telephones are not compatible with this unit and  
dialling errors may result if the two devices are used together in  
other than quiet conditions. The Telecom Faults Service is not  
to be called should such problems arise. In such cases, it is  
recommended that the prefix and wanted number are dialled  
manually.  
26 This equipment may not provide for the effective hand-over of a  
call to another device connected to the same line.  
IMPORTANT INFORMATION 9 - 6  
IMPORTANT-For Your Safety  
To ensure safe operation the three-pin plug supplied must be  
inserted only into a standard three-pin power point which is  
effectively grounded through the normal household wiring.  
Extension cords used with the equipment must be three-conductor  
and be correctly wired to provide connection to ground. Incorrectly  
wired extension cords are a major cause of fatalities.  
The fact that the equipment operates satisfactorily does not imply  
that the power is grounded and that the installation is completely  
safe. For your safety, if in any doubt about the effective grounding of  
the power, consult a qualified electrician.  
Disconnect device  
This machine must be installed near a power outlet, which is easily  
accessible. In case of emergencies, you must disconnect the power  
cord from the power outlet in order to shut off power completely.  
IMPORTANT NOTICE  
Under power failure conditions, this telephone may not operate.  
Please ensure that a separate telephone, not dependent on local  
power, is available for emergency use in emergencies.  
9 - 7 IMPORTANT INFORMATION  
     
Important Information for Some  
Countries  
Important Safety Instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not  
use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
5
6
Do not place this product near water.  
Do not place this product on an unstable cart, stand, or table.  
The product may drop, causing serious damage to the product.  
7
Slots and openings in the cabinet and the back or bottom are  
provided for ventilation; to ensure reliable operation of the  
product and to protect it from overheating, these openings must  
not be blocked or covered. The openings should never be  
blocked by placing the product on a bed, sofa, rug, or other  
similar surface. This product should never be placed near or on  
a radiator or heater. This product should never be placed in a  
built-in installation unless proper ventilation is provided.  
8
9
This product should be operated from the type of power source  
indicated on the label. If you are not sure of the type of power  
available, consult with your dealer or local power company.  
This product is equipped with a 2-wire grounding type plug or a  
3-wire grounding type plug (Only for Singapore, Malaysia, Hong  
Kong and India), a plug having two or three pins. This plug will  
only fit into only a grounding-type power outlet. This is a safety  
feature. If you are unable to insert the plug into the outlet,  
contact your electrician to replace your obsolete outlet. Do not  
defeat the purpose of the grounding-type plug.  
10 Do not allow anything to rest on the power cord. Do not place  
this product where people can walk on the cord.  
IMPORTANT INFORMATION 9 - 8  
   
11 If an extension cord is used with this product, make sure that the  
total ampere ratings on the products plugged into the extension  
cord do not exceed the extension cord ampere rating.  
12 Do not place anything in front of the machine that will block  
received faxes. Do not place nything in the path of received  
faxes.  
13 Do not touch a document during printing.  
14 Never push objects of any kind into this product through cabinet  
slots, since they may touch dangerous voltage points or short  
out parts resulting in the risk of fire or electric shock. Never spill  
liquid of any kind on the product.  
15 Do not attempt to service this product yourself, as opening or  
removing covers may expose you to dangerous voltage points  
and/or other risks, and may void your warranty. Please refer all  
servicing to our Authorized Service Personnel. A list of  
Authorized Service Centres has been included for your  
convenience, or you may contact the Brother Dealer for Service.  
16 Unplug this product from the wall outlet and refer servicing to  
Authorized Service Personnel under the following conditions:  
If the power cord is damaged or frayed.  
If the product has been spilled by liquid.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are  
covered by the operating instructions. Improper adjustment  
of other controls may result in damage and will often require  
extensive work by a qualified technician to restore the  
product to normal operation.  
If the product has been dropped or the cabinet has been  
damaged.  
If the product exhibits a distinct change in performance,  
indicating a need for service.  
9 - 9 IMPORTANT INFORMATION  
17 To protect your product against power surges, we recommend  
the use of a power protection device (Surge Protector).  
For protection against the risk of electrical shock, always  
disconnect all cables from the wall outlet before servicing,  
modifying or installing the equipment.  
This equipment may not be used on coin service lines provided  
by the telephone company or connected to party lines.  
Brother cannot accept any financial or other responsibilities  
that may be the result of your use of this information, including  
direct, special or consequential damages. There are no  
warranties extended or granted by this document.  
IMPORTANT INFORMATION 9 - 10  
Trademarks  
The Brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
Multi-Function Link is a registered trademark of Brother International  
Corporation.  
© 2004 Brother Industries, Ltd. All rights reserved.  
Windows and Microsoft are registered trademarks of Microsoft in the  
U.S. and other countries.  
Macintosh and TrueType are registered trademarks of Apple  
Computer, Inc.  
PaperPort and OmniPage OCR are registered trademarks of  
ScanSoft, Inc.  
Presto! PageManager is a registered trademark of NewSoft  
Technology Corporation.  
Microdrive is a trademark of International Business Machine  
Corporation.  
SmartMedia is a registered trademark of Toshiba Corporation.  
CompactFlash is a registered trademark of SanDisk Corporation.  
Memory Stick is a registered trademark of Sony Corporation.  
SecureDigital is a trademark of Matsushita Electric Industrial Co. Ltd.,  
SanDisk Corporation and Toshiba Corporation.  
SanDisk is a licensee of the SD and miniSD trademarks.  
xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba  
Corporation and Olympus Optical Co. Ltd.  
Memory Stick Duo and MagicGate are trademarks of Sony  
Corporation.  
Each company whose software title is mentioned in this manual has  
a Software License Agreement specific to its proprietary programs.  
All other brand and product names mentioned in this User’s  
Guide, the Software User’s Guide (MFC-3240C) are registered  
trademarks of their respective companies.  
9 - 11 IMPORTANT INFORMATION  
 
Troubleshootingandroutine  
maintenance  
10  
Troubleshooting  
Error messages  
As with any sophisticated office product, errors may occur. If this  
happens, your machine identifies the problem and displays an error  
message. The most common error messages are shown below.  
You can correct most problems by yourself. If you need additional  
help, the Brother Solutions Center offers latest FAQs and  
troubleshooting tips.  
ERROR MESSAGES  
ERROR  
CAUSE  
ACTION  
MESSAGE  
Comm.Error  
Poor phone line quality caused a  
communication error.  
Try the call again. If the problem continues, call  
the telephone company and ask them to check  
your phone line.  
Connection  
Fail  
You tried to poll a fax machine that Check the other fax machine’s polling setup.  
is not in Polled Waiting mode.  
Cover is Open Top cover is not closed  
Open, then close the top cover.  
completely.  
Data  
Remaining  
Print data remains in the  
machine’s memory.  
Re-start printing from your computer.  
Print data remains in the  
machine’s memory. The USB  
cable was unplugged while the  
computer was sending the data to  
the machine.  
Press Stop/Exit. The machine will cancel the  
job and eject the page that is being printed.  
Disconnected  
Document Jam  
The otherperson or other person’s Try to send or receive again.  
fax machine stopped the call.  
The document scanned from ADF See Using the automatic document feeder  
was longer than about 90 cm.  
The document is jammed in the  
machine.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 1  
           
ERROR MESSAGES  
ERROR  
CAUSE  
ACTION  
MESSAGE  
High  
Temperature  
The print head is too warm.  
Allow the machine to cool down.  
Ink Empty  
One or more of the ink cartridges  
Replace the ink cartridges.  
is empty. The machine will stop all (See Replacing the ink cartridges on page  
print operations. While memory is 10-23.)  
available, black and white faxes  
will be received into memory. If a  
sending machine has a colour fax,  
the machine’s ‘handshake’ will  
request that the fax be sent as  
black and white. If the sending  
machine has the ability to convert  
it, the colour fax will be received  
into memory as a black and white  
fax.  
Low  
Temperature  
The print head is too cold.  
Allow the machine to warm up.  
Order a new ink cartridge.  
Near Empty  
One or more of the ink cartridges  
are running out of ink. If a sending (See Replacing the ink cartridges on page  
machine has a colour fax, the  
machine’s ‘handshake’ will  
request that the fax be sent as  
black and white. If the sending  
machine has the ability to convert  
it, the colour fax will be received  
into memory as a black and white  
fax.  
10-23.)  
No Cartridge  
No Paper Fed  
An ink cartridge is not properly  
installed.  
Take out the ink cartridge and put it in again  
seating it properly.  
10-23.)  
The machine is out of paper.  
Add paper, and then press Mono Start or  
Colour Start.  
The paper is jammed in the  
machine.  
No  
The number you dialled does not  
Verify the number and try again.  
Response/Busy answer or is busy.  
Not  
Registered  
You tried to access a One-Touch  
or Speed-Dial number that is not  
programmed.  
Set up the One-Touch or Speed-Dial number.  
5-2.)  
10 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
       
ERROR MESSAGES  
ERROR  
CAUSE  
ACTION  
MESSAGE  
Out of Memory The machine’s memory is full.  
(Fax sending or copy operation in process)  
Press Stop/Exit and wait until the other  
operations in progress finish and then try again.  
OR—  
Clear the data in the memory. To gain extra  
memory, you can turn off Fax Storage. (See  
OR—  
Print the faxes that are in the memory.  
(Printing operation in process)  
Reduce print resolution.  
Paper Jam  
Paper is jammed in the machine.  
Unable to  
Change  
The machine has a mechanical  
problem.  
OR—  
A foreign obstacle, such as a clip  
or ripped paper, is in the machine.  
Close the document support and the document  
tray. Open the top cover and remove any  
foreign obstacles from inside the machine. If  
the error message continues, please follow the  
steps below before disconnecting the machine  
so you will not lose any important messages.  
Then, disconnect the machine from the power  
source for several minutes (which will erase all  
faxes), and then reconnect it.  
Unable to  
Clean  
Unable to  
Init.  
Check whether the machine has faxes in the  
memory  
1. Press Menu/Set, 9, 0, 1.  
Unable to  
Print  
2. If the machine has no faxes, disconnect the  
machine from the power source for several  
minutes, and then reconnect it.  
Unable to  
Scan  
OR—  
If faxes are present, you can transfer them to  
another fax machine. Go to Step 3.  
Transfer faxes to another fax machine  
If you have not set up your Station ID, you  
cannot enter fax transfer mode.  
3. Enter the fax number to which faxes will be  
forwarded.  
4. Press Mono Start.  
5. After the faxes are transferred, disconnect  
the machine from the power source for  
several minutes, and then reconnect it.  
You can transfer the Fax Journal report to  
another fax machine by pressing Menu/Set,  
9, 0, 2 in Step1.  
Wrong Paper  
Size  
Paper is not the correct size.  
Reload the correct size of paper (Letter, Legal  
or A4), and then press Mono Start or  
Colour Start.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 3  
   
Document Jam  
If the document is jammed, follow the steps below.  
Document is jammed inside the front of the machine.  
1
2
Remove any paper from the ADF that is not jammed.  
Pull the jammed document out toward the front of the machine.  
3
Press Stop/Exit.  
10 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
     
Printer jam or paper jam  
Remove the jammed paper depending on where it is jammed in the  
machine.  
Paper is jammed inside the paper tray  
1
Pull the paper tray out of the machine.  
Paper Tray  
2
Slowly pull out the jammed paper to remove it.  
Jammed paper  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 5  
     
Paper is jammed inside the machine  
1
Remove the jam clear cover. Pull the jammed paper out of the  
machine.  
Jam Clear Cover  
2
3
Re-insert the jam clear cover.  
If you can not pull out the jammed paper, close the document  
support and the document tray and lift the open cover to the  
open position until it locks securely into place.  
4
Remove the jammed paper.  
Top Cover  
If the paper is jammed underneath the print head, disconnect  
the machine from the power source so you can move the print  
head to take out the paper.  
10 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
 
5
Close the top cover.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 7  
If you are having difficulty with your machine  
If you think there is a problem with your machine, check the chart  
below and follow the troubleshooting tips.  
The Brother Solutions Center offers the latest FAQs and  
troubleshooting tips.  
DIFFICULTY  
Printing  
SUGGESTIONS  
No printout  
Check the interface cable connection on both the machine and your  
computer.  
Check the machine is plugged in and not in the Power Save condition.  
One or more ink cartridges are empty. (See Replacing the ink cartridges  
Check to see if the LCD is showing an error message. (See Error  
Poor quality print.  
Make sure the Printer Driver or Paper Type setting in the menu matches  
the type of paper you are using. (See Media Type on page 1-8 in  
Software User’s Guide on the CD-ROM and Setting the Paper Type on  
Make sure your ink cartridges are fresh. Cartridges remain fresh for up  
to two years if kept in their original packaging, after that the ink may  
become clogged. Cartridge expiration dates are printed on the package.  
Try using the recommended types of paper. (See About paper on page  
1-9.)  
The recommended environment for your machine is between 20°C to  
33°C.  
White horizontal lines appear  
in text or graphics.  
Try using the recommended types of paper. (See About paper on page  
1-9.)  
If horizontal bands appear when using plain paper, use the 'Enhanced  
Normal Printing' mode to help avoid banding on some types of plain  
paper. In the printer driver 'Basic' tab, click 'Settings', and check  
'Enhanced Normal Printing'.  
If you continue to have horizontal bands, change the Media Type  
selection to 'Slow Drying Paper' in the printer driver 'Basic' tab to help  
enhance the print quality.  
The machine prints blank  
pages.  
Characters and lines are  
stacked.  
Check the printing alignment. (See Checking the printing alignment on  
Printed text or images are  
skewed.  
Make sure the paper is loaded properly in the paper tray and the paper  
side guide is adjusted correctly. (See How to load paper, envelopes and  
10 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
   
DIFFICULTY  
SUGGESTIONS  
Printing (Continued)  
Smudged stain at the top  
center of the printed page.  
Make sure the paper is not too thick or not curled. (See About paper on  
Printing appears dirty or ink  
seems to run.  
Make sure you are using the proper types of paper. (See About paper  
on page 1-9.) Don’t handle the paper until the ink is dry.  
Stains appear on the reverse  
side or at the bottom of the  
page.  
Make sure the Printer Platen is not dirty with ink. (See Cleaning the  
Make sure you are using the paper support flap. (See How to load  
There are some dense lines.  
The printouts are wrinkled.  
Check ‘Reverse Order’ in the Basic tab of the printer driver.  
In the printer driver ‘Basic’ tab, click the ‘Settings’, and uncheck the  
‘Bi-Directional Printing’.  
Cannot perform ‘2 in 1 or 4 in 1’ Check that the paper size setting in the application and in the printer  
printing.  
driver are the same.  
Print speed is too slow.  
Changing the printer driver setting may improve the print speed.  
Highest resolution needs longer data processing, transfer and printing  
time. Try the other settings of quality in the printer driver ‘Basic’ tab.  
Also, click the ‘Settings’ tab, and make sure you uncheck the Colour  
Enhancement.  
Borderless printing is slower than normal printing. If you want to print  
more quickly, set the Borderless feature off. (See Media Type on page  
1-8 in Software User’s Guide on the CD-ROM.)  
Colour Enhancement is not  
working properly.  
If the image data is not full colour in your application (Such as 256  
colour), Colour Enhancement will not work. Please use at least 24 bit  
colour data with the Colour Enhancement feature.  
Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray. (See How to  
Check that more than two types of paper are not loaded in the paper tray  
at any one time.  
Printed pages are not stacked Make sure you are using the paper support flap. (See How to load  
neatly.  
Machine does not print from  
Paint Brush.  
Try setting the Display setting to ‘256 colours.’  
Machine does not print from  
Adobe Illustrator.  
Try to reduce the print resolution.  
Printing Received Faxes  
Condensed print and white  
This can be caused by static or interference on the telephone line. You  
streaks across the page or the can make a copy using the Mono Start key to see if the same problem  
top and bottom of sentences  
are cut off.  
occurs. If the copy looks good then the problem is probably the phone  
line and not your machine.  
Vertical black lines when  
receiving.  
The sender’s scanner may be dirty. Ask the sender to make a copy to  
see if the problem is with the sending machine. Try receiving from  
another fax machine.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 9  
   
DIFFICULTY  
SUGGESTIONS  
Printing Received Faxes (Continued)  
Received colour fax prints only Replace the colour ink cartridges that are empty or nearly empty, and  
in black and white.  
then ask the other person to send the colour fax again. (See Replacing  
the ink cartridges on page 10-23.) Check that Fax Storage is set to OFF.  
Left and Right margins are cut Turn on Auto Reduction. (See Printing a reduced incoming fax (Auto  
off or a single page is printed  
on two pages.  
Phone Line or Connections  
Dialling does not work.  
(No dial tone)  
Check the machine is plugged in.  
Check for a dial tone. If possible, call your machine to hear it answer. If  
there is still no answer, check the telephone line cord connection and  
make sure all telephone connections are secured. If there is no ringing  
when you call your machine, ask your telephone company to check the  
line.  
Change Tone/Pulse setting. (See Setting Tone or Pulse dialling mode  
Receiving Faxes  
Cannot receive a fax  
Make sure the machine is in the correct receiving mode for your setup.  
If you frequently encounter interference on the phone line, try changing  
the menu setting of Compatibility to Basic. (See Compatibility on page  
10-12.)  
If you connect your machine to PBX, PABX or ADSL, set the menu  
setting of Phone Line Type to your phone type. (See Setting Tone or  
Sending Faxes  
Cannot send a fax  
Make sure that the Fax  
key is illuminated. (See How to enter Fax  
Ask the other party to check that receiving machine has paper.  
Print the Transmission Verification Report and check for an error.  
Transmission Verification  
Report says ‘Result:NG’ or  
‘Result:ERROR’.  
There is probably temporary noise or static on the line. Try sending the  
fax again. If you send a PC FAX message and get ‘Result:NG’ on the  
Transmission Verification Report, your machine may be out of memory.  
If you frequently get transmission error with possible interference on the  
phone line, try to change the menu setting of Compatibility to Basic.  
If you connect your machine to PBX, PABX or ADSL, set the menu  
setting of Phone Line Type to your phone type. (See Setting Tone or  
Poor sending quality.  
Try changing your resolution to Fineor S.Fine. Make a copy to check  
your machine’s scanner operation.  
Vertical black lines when  
sending.  
If the copy you made shows the same problem, your scanner is dirty.  
10 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
     
DIFFICULTY  
SUGGESTIONS  
Handling Incoming Calls  
The machine ‘Hears’ Voice as If your machine is set to Fax Detect ON, it is more sensitive to sounds.  
CNG Tone.  
Your machine may mistakenly interpret certain voices or music on the  
line as a calling fax machine and respond with fax receiving tones.  
Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by  
turning Fax Detect to Off. (See Fax Detect (MFC-3240C only) on page  
Transferring a Fax Call to the  
machine.  
If you answered at the machine, press Mono Start and hang up  
immediately. If you answered on an external or extension phone, press  
your Fax Receive Code (default setting is ( 51). When your machine  
answers, hang up.  
Custom features on a single  
line.  
If you have Call Waiting, Call Waiting/Caller ID, an alarm system or any  
other custom feature on a single phone line with your machine, it may  
create a problem sending or receiving faxes.  
For example: If you are sending or receiving a fax message while a  
custom feature signal comes through on the line, the signal can  
temporarily interrupt or disrupt the faxes. Brother’s ECM feature should  
help overcome this problem. This condition is related to the telephone  
system industry and is common to all devices that send and receive data  
on a single, shared line with custom features. If avoiding a slight  
interruption is crucial to your business, we recommend a separate  
phone line with no custom features.  
Copying Difficulties  
Cannot make a copy  
Make sure that the Copy  
key is illuminated. (See Enter Copy  
Vertical streaks appear in  
copies  
Sometimes you may see vertical streaks on copies. Clean the scanner.  
Scanning Difficulties (MFC-3240C only)  
TWAIN/WIA errors appear  
while scanning.  
Make sure the Brother TWAIN/WIA driver is selected as the primary  
source. In PaperPort®, click Scan in the File menu and select the  
Brother TWAIN/WIA driver.  
Software Difficulties (MFC-3240C only)  
Cannot install software or print Run the MFL-Pro Suite Repair and Install program on the CD-ROM.  
This program will repair and reinstall the software.  
‘Device Busy’  
Make sure the machine is not showing an error message on the LCD.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 11  
           
Compatibility  
If you are having difficulty sending or receiving a fax due to possible  
interference on the phone line, we recommend that you adjust the  
Equalization for compatibility. The machine adjusts the modem  
speed for fax operations.  
1
2
Press Menu/Set, 2, 0, 2.  
Press or to select Basic, (or  
Normal).  
2.Compatibility  
For MFC-3240C, you can select Highto return to 33600 bps.  
Press Menu/Set.  
3
Press Stop/Exit.  
Basicreduces the modem speed to 9600 bps. Unless there  
is a lot of interference on your phone line, you may prefer to  
use it only when needed.  
Normalsets the modem speed at 14400 bps.  
10 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
     
How to improve print quality  
Cleaning the print head  
To ensure good print quality, the machine will regularly clean the  
print head. You can start the cleaning process manually if needed.  
Clean the print head and ink cartridges if you get a horizontal line in  
the text or graphics on your printed pages. You can clean Black only  
or three colours at a time (Cyan/Yellow/Magenta), or all four colours  
at once.  
Cleaning the print head consumes ink. Cleaning too often uses ink  
unnecessarily.  
Caution  
Do NOT touch the print head. Touching the print head may cause  
permanent damage and may void the print head’s warranty.  
1
2
Press Ink Management.  
Press or to select Cleaning.  
Press Menu/Set.  
3
Press or to select Black, Coloror All.  
Press Menu/Set.  
The machine will clean the print head. When cleaning is  
finished, the machine will go back to standby mode  
automatically.  
If you clean the print head at least five times and the print  
has not improved, call your Brother dealer for service.  
The print head controls the flow of ink using tiny pumps to  
produce characters or images onto the page.  
We recommend having the machine powered up at all times.  
The periodical cleaning is performed to prevent the drying up  
of the ink in the head nozzles and is achieved by purging ink  
from the print head. This process is performed automatically,  
on average, every two days dependant on room  
temperature. The machine is set so that this process occurs  
in the early hours of the morning.  
When the cleaning process is finished, the machine will  
automatically return to its previous state.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 13  
       
Checking the print quality  
If faded or streaked colours and text appears on your output, some  
of the nozzles may be clogged. You can check this by printing the  
Print Quality Check Sheet and looking at the nozzle check pattern.  
1
2
Press Ink Management.  
Press or to select Test Print.  
Press Menu/Set.  
3
4
5
Press or to select Print Quality.  
Press Menu/Set.  
Press Colour Start.  
The machine begins printing the Print Quality Check Sheet.  
Check the sheet to see if the quality is OK by following these  
steps:  
Colour block quality check  
The LCD shows:  
Is Quality OK?  
1.Yes 2.No  
6
7
Check the quality of the four colour blocks on the sheet.  
If all lines are clear and visible, press 1 (Yes), and go to Step 10.  
OR—  
If you can see missing short lines as shown below, press 2 (No).  
OK  
Poor  
The LCD will ask you if the print  
quality is OK for black and three  
colours.  
Black OK?  
1.Yes 2.No  
10 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
 
8
9
Press 2 (No) for black or three  
Start Cleaning?  
1.Yes 2.No  
colours with a problem.  
The LCD shows:  
Press 1 (Yes).  
The machine will start cleaning the print head.  
After cleaning is finished, press Colour Start. The machine will  
start printing the Print Quality Check Sheet again and then  
return to step 5.  
10 Press Stop/Exit.  
If you still see missing ink in this Print Quality Check Sheet, repeat  
the cleaning and test print procedures at least five times. If ink is still  
missing after the fifth cleaning and test print, replace the ink cartridge  
for the clogged colour. (Perhaps the ink cartridge was in your  
machine over six months or the expiration date written on the  
cartridge package has passed. Or, the ink may not have been stored  
properly before use.)  
After replacing the ink cartridge, check it by printing another Print  
Quality Check Sheet. If the problem still exists, repeat the cleaning  
and test print procedures at least five times for the new ink cartridge.  
If ink is still missing, call your Brother dealer.  
Caution  
Do NOT touch the print head. Touching the print head may cause  
permanent damage and may void the print head’s warranty.  
When a print head nozzle is  
clogged the printed sample  
looks like this.  
After the print head nozzle is  
cleaned, the horizontal lines  
are gone.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 15  
Checking the printing alignment  
You should rarely need to adjust the printing alignment however, if  
after transporting the machine your printed text becomes blurred or  
images become faded then adjustment may need to be made.  
1
2
Press Ink Management.  
Press or to select Test Print.  
Press Menu/Set.  
3
4
Press or to select Alignment.  
Press Menu/Set.  
Press Mono Start or Colour Start.  
The machine begins printing the Alignment Check Sheet.  
The LCD shows:  
Is Alignment OK?  
1.Yes 2.No  
5
Check the 600 dpi and 1200 dpi test prints to see if number 5  
most closely matches number 0. If the number 5 sample of both  
the 600 dpi and 1200 dpi are the best matches, press 1 (Yes) to  
finish Alignment Check, and go to Step 8.  
OR—  
If another test print number is a better match for either 600 dpi  
or 1200 dpi, press 2 (No) to select it.  
6
7
For 600 dpi, press the number of the  
test print that most closely matches  
the number 0 sample (1-8).  
600dpi Adjust  
Select Best # 5  
For 1200 dpi, press the number of  
the test print that most closely  
matches the number 0 sample  
1200dpi Adjust  
Select Best # 5  
(1-8).  
8
Press Stop/Exit.  
10 - 16 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
 
Checking the ink volume  
You can check the ink that is left in the cartridge.  
1
2
Press Ink Management.  
Press or to select Ink Volume.  
Press Menu/Set.  
3
4
Press or to select the colour you  
want to check.  
Ink Volume  
Bk:-  
+
The LCD shows the ink volume.  
Press Stop/Exit.  
(MFC-3240C only) You can check the ink volume from your  
computer. (See MFC Remote Setup (not available for  
DCP-110C, DCP-310CN and MFC-210C) on page 4-1 in  
Software User’s Guide on the CD-ROM or MFC Remote Setup  
(Mac OS® X 10.2.4 or greater) (not available for DCP-110C,  
DCP-310CN and MFC-210C) on page 8-43 in Software User’s  
Guide on the CD-ROM.)  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 17  
   
Packing and shipping the machine  
Whenever you transport the machine, use the packing materials that  
came with your machine. If you do not pack the machine properly,  
you could void your warranty.  
Caution  
It is important to allow the machine to ‘park’ the print head after a  
print job. Listen carefully to the machine before disconnecting it from  
the power source to ensure that all mechanical noise has stopped.  
Not allowing the machine to complete this parking process may lead  
to print problems and possible damage to the print head.  
1
2
Close the document support and the document tray.  
Lift the top cover to the open position until it locks securely into  
place.  
3
Remove all the ink cartridges and attach the protective parts.  
When attaching the protective parts, make sure it  
clips into place as shown in the diagram.  
Caution  
If you are not able to find the protective parts, do NOT remove the ink  
cartridges before shipping. It is essential that the machine be  
shipped with either the protective parts or the ink cartridges in  
position. Shipping without them will cause damage to your machine  
and may void your warranty.  
10 - 18 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
   
4
5
Close the top cover.  
Unplug the machine from the telephone wall socket and remove  
the telephone line cord from machine.  
6
7
Unplug the machine from the electrical socket.  
Unplug the USB cable or LAN cable from the machine, if it is  
connected.  
8
9
If your machine has a handset, remove it and the handset curled  
cord.  
Wrap the machine in the bag and place it in the original carton  
with the original packing material.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 19  
10 Pack the printed materials in the original carton as shown below.  
Do not pack the used ink cartridges in the carton.  
(FAX-1840C only)  
(MFC-3240C only)  
11 Close the carton.  
10 - 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
Routine maintenance  
Cleaning the Scanner  
Unplug the machine, close the document support and the document  
tray and then open the top cover. Clean the flat white plate and the  
glass strip below the bar with isopropyl alcohol on a lint-free cloth.  
White Plate  
Glass Strip  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 21  
       
Cleaning the machine Printer Platen  
WARNING  
Be sure to unplug the machine from the AC power outlet before  
cleaning the printer platen.  
Be careful not to touch the paper feed star wheels and encoder  
film.  
When you want to clean your machine printer platen, wipe it with  
a lint free cloth that is dry.  
If ink is scattered on or around the printer platen be sure to wipe  
it off with a soft, dry, lint-free cloth.  
Encoder Film  
Paper Feed Star Wheel  
Do NOT Touch!  
Do NOT Touch!  
Clean Here  
10 - 22 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
   
Replacing the ink cartridges  
Your machine is equipped with an ink dot counter. The ink dot  
counter automatically monitors the level of ink in each of the 4  
cartridges. When the machine detects an ink cartridge is running out  
of ink, the machine will notify you with a message on the LCD.  
The LCD will inform you which ink cartridge is low or needs replacing.  
Be sure to follow the LCD prompts to replace the ink cartridges in the  
correct order.  
Even though the machine informs you that an ink cartridge is empty,  
there will be a small amount of ink remaining in the ink cartridge. It is  
necessary to keep some ink in the ink cartridge to prevent air from  
drying out and damaging the print head assembly.  
1
2
Close the document support and the document tray.  
Lift the top cover to the open position until it locks securely into  
place.  
If one or more ink cartridges are empty, for example Black, the  
LCD shows Ink Empty Blackand Open Cover.  
3
Pull the ink cartridge hook toward you and remove the ink  
cartridge for the colour shown on the LCD.  
Ink Cartridge Hook  
4
Open the new ink cartridge bag for the colour shown on the  
LCD, and then take out the ink cartridge.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 23  
     
5
Remove the cartridge covers.  
Cartridge Cover  
DO NOT TOUCH  
Do not touch the area shown in the illustration above.  
If the cartridge cover comes off when you open the bag the  
cartridge will not be damaged.  
6
Each colour has its own correct position. Keep the ink cartridge  
in an upright position when you insert it into slot. Press down on  
the ink cartridge until the hook snaps over it.  
New Ink Cartridge  
Ink Cartridge Hook  
10 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
7
If you replaced an ink cartridge while Near Emptywas  
displayed on the LCD, the LCD may ask you to verify that it was  
a brand new one. Example: Did You ChangeBlck? 1.Yes  
2.No. For each new cartridge you installed, press 1 on the dial  
pad to automatically reset the ink dot counter for that colour. If  
the ink cartridge you installed is not a brand new one, please be  
sure to select 2.  
If you wait until Ink Emptymessage is displayed on the LCD,  
the machine will automatically reset the ink dot counter.  
If the Installmessage is on the display after you have  
installed ink cartridges, check that the ink cartridges are  
installed properly.  
WARNING  
If ink gets in your eyes, irrigate them with water immediately and call  
a doctor if you are concerned.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 25  
Caution  
Do not remove ink cartridges if you do not need to replace them.  
If you do so, it may reduce the ink quantity and the machine will  
not know the quantity of ink left in the cartridge.  
Do not touch the cartridge insertion slots. If you do so, the ink  
may stain your skin.  
If ink stains your skin or clothing, wash with soap or detergent  
immediately.  
If you install an ink cartridge in the wrong colour position, you  
must clean the print head several times before you start printing  
(after correcting the cartridge installation) because the colours  
were mixed.  
Once you open an ink cartridge, install it in the machine and use  
it up within six months of installation. Use unopened ink  
cartridges by the expiration date written on the cartridge  
package.  
Do not dismantle or tamper with the ink cartridge, this can cause  
the ink to leak out of the cartridge.  
Brother multifunction machines are designed to work with ink of  
a particular specification and work to a level of optimum  
performance when used with genuine Brother ink cartridges.  
Brother cannot guarantee this optimum performance if ink or ink  
cartridges of other specifications are used. Brother does not  
therefore recommend the use of cartridges other than genuine  
Brother cartridges with this machine or the refilling of empty  
cartridges with ink from other sources. If damage is caused to the  
print head or other parts of this machine as a result of the use of  
ink or ink cartridges other than genuine Brother products due to  
the incompatibility or lack of suitability of those products with this  
machine, any repairs required as a result will not be covered by  
the warranty.  
10 - 26 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
Appendix A  
A
Telephone Service for Australia  
Telstra® FaxStream® Duet® (Distinctive Ringing)  
Telstra® FaxStream® Duet® is an enhanced Public Switched  
Telephone Service (PSTS) offered by Telstra® that allows you to  
have an additional number on one phone line, with its own distinctive  
ring pattern. Telstra® FaxStream® Duet® is a call handling feature  
that helps users distinguish voice and facsimile calls. With  
FaxStream® Duet®, incoming calls to a fax number are announced  
by a different, distinctive ring signal. Only one call can be answered  
(or made) at any one time and while this call is in progress, incoming  
calls to either number will be presented with a busy tone.  
Your MFC has a Distinctive Ringing function, allowing you to  
dedicate one phone number just for receiving faxes.  
After you have set the Distinctive Ring feature to On, the receive  
mode is set to Manualautomatically. Unless you have a TAD or  
Voice Mail set up on the Distinctive Ring number, Manualmode  
means you must answer all the calls yourself. You can not  
change the receive mode to the other mode while the Distinctive  
Ring is set to on.  
What is the Advantage of using Telstra® FaxStream® Duet®  
Function?  
Using Telstra® FaxStream® Duet® is the most efficient way to receive  
both fax and telephone calls on the same line. When the voice call  
comes in, all phones (extension and external) and the fax machine  
will ring to alert you to pick it up. If a fax call comes in, the fax  
machine will answer automatically without ringing, whereas the  
extension and external phones will ring with a distinctive ring pattern.  
It is also a more efficient way of operating a Fax machine with an  
extension phone as you do not have to use the remote activation  
codes. It gives you two independent numbers without the higher cost  
of a second line.  
APPENDIX A A - 1  
           
How does Telstra® FaxStream® Duet® Work?  
Incoming calls to the voice number, will have the standard ring  
pattern of long, long tone, followed by a pause, repeated, while the  
new fax number will have a different ring pattern of three short bursts  
of ring, repeated at regular intervals.  
When FaxStream® Duet® is Onand you receive a voice call all  
extension and external phones will ring with a standard ring pattern.  
The fax machine will ring on the third ring with a standard ring  
pattern. All external and the extension phones will continue to ring.  
Either you or a telephone answering device can answer the voice  
number.  
When FaxStream® Duet® is Onand you receive a fax call on the  
Duet® number the Fax machine will answer and automatically  
receive the fax message without ringing. On the other hand, all  
extension and external phones will ring with a distinctive ring pattern.  
Do not answer the phone as you are receiving a fax message.  
Flowchart Sequence of Incoming call  
Incoming Call  
(either Voice or Fax)  
All extension phones ring,  
fax machine is silent.  
Registered  
Main number (Voice Number)  
Duet (Fax) Number  
Fax machine automatically  
receives and prints fax  
message without ringing.  
Fax machine begins  
ringing on third ring.  
Telephone Answering  
Device (TAD)  
answers the call.  
You answer the call  
at an external phone  
or an extension  
phone.  
A - 2 APPENDIX A  
 
Set the Distinctive Ringing to ON  
1
Disconnect the fax machine from any TAD or telephone  
company voice mail.  
2
Press Menu/Set, 2, 0, 3.  
The screen displays the current  
setting of this feature.  
3.Distinctive  
3
4
5
Press or to select On(or Off).  
Press Menu/Set.  
Press Stop/Exit.  
Caller ID (Caller IDentification)  
Caller ID is a telephone service that allows the subscriber to see a  
display of the caller’s phone number or name as the telephone rings.  
It is a fast way to screen your calls. You can respond quickly to calls  
you missed, because Caller IDs are received and stored in your MFC  
memory.  
To get the Caller ID Service: apply for the Caller ID service at  
your local telephone company, if available.  
Advantages of Caller ID  
For Business  
All businesses profit from a quicker response to customer calls.  
Businesses that provide mail order services, money-lending services  
or provide confidential information, can protect themselves from  
false orders or acceptance of false identification.  
At Home  
Residential customers can protect themselves from unwanted calls.  
APPENDIX A A - 3  
         
How Does the Caller ID Work?  
The Caller ID Appears on the Display When Your  
Telephone Rings  
As your telephone rings, the display shows you the caller’s phone  
number or name if the name has stored in the One-Touch and  
Speed-Dial. Once you pick up the handset, the caller’s ID  
disappears. You will see up to the first 16 characters of the number  
on the display.  
If Out of Areaappears on the display, it means that the  
call came from outside your caller ID service area or a public  
phone. *  
If Private Callappears on the display, it means the caller  
intentionally blocked the transmission of his/her ID. *  
* Depends on network Function.  
The Caller ID is Stored in Your MFC Memory  
The MFC can store a maximum of the last 30 incoming caller IDs in  
the memory, along with the time and date of reception. The 31st call  
will cause the oldest ID to be erased.  
The Caller ID information stored in the memory can be used for the  
following.  
Printing the Caller ID List.  
You can review calls you received by checking the Caller IDs in  
memory. This report will list the Date, Time, Phone Number  
(Caller ID) name, and type of Call (Comment) if available.  
A - 4 APPENDIX A  
     
Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls; when the  
thirty-first call comes in, information about the first call is erased. You  
can scroll through Caller ID information to review those calls made to  
your MFC.  
1
2
Press Menu/Set, 2, 0, 4.  
Press or to select Display#  
and press Menu/Set.  
4.Caller ID  
If the name was not received, it will not be displayed.  
3
Press or to scroll through the Caller ID memory to select the  
Caller ID you want to view and press Menu/Set.  
The next screen shows the caller’s telephone number and the  
date and time of the call.  
4
Press Stop/Exit to exit.  
Printing Caller ID List  
1
2
3
4
Press Menu/Set, 2, 0, 4.  
Press or to select Print Report.  
Press Menu/Set.  
Press Start.  
APPENDIX A A - 5  
   
Telephone Service for New Zealand  
FaxAbility  
FaxAbility is a service offered by Telecom that allows you to have an  
additional number on one phone line, with its own distinctive ring  
pattern. This way, when you get an incoming call, you can identify the  
number being called by its ring.  
How Will the Fax Machine Treat All Other Numbers?  
FaxAbility mode ensures that the machine will answer calls to the  
FaxAbility (secondary) number. When a call comes in to your main  
number, all the phones will ring. You can set an external answering  
device (TAD) to answer calls on the other number(s). (See the chart  
in the following page.)  
What is the Advantage of Using the FaxAbility Function?  
Using FaxAbility is the most efficient way to receive both fax and  
telephone calls on the same line. It is much easier for your callers  
who dial manually. The fax machine will answer with receiving tones  
so they will not have to press an activation code. And the people who  
call to talk on your main number will not have to talk to your fax  
machine. Basically, it gives you two independent numbers without  
the higher cost of a second line.  
A - 6 APPENDIX A  
         
How Does FaxAbility Work?  
Your telephone number will have the standard ring pattern of long,  
long tone, while the new number will have a ring pattern of long,  
silence, long, etc. When FaxAbility is On, you will not hear the first  
ring of all incoming calls on the fax machine. Extension phones will  
ring as usual. If the fax machine recognizes the ring pattern, all  
ringing will stop and the fax machine will answer and automatically  
receive the fax message. Otherwise, you will hear the extension  
phones and the fax machine continue to ring. The fax machine  
always listens to the ring pattern before it answers, so do not pick up  
the phone during that time. You will quickly learn to recognize the  
ring pattern for faxes, so you will not be tempted to answer that  
number. Either you or a telephone answering device can answer the  
main number(s).  
Flowchart Sequence of Incoming call  
Incoming Call  
(either Voice or Fax)  
All extension phones ring,  
fax machine is silent.  
Registered  
Main number (Voice Number)  
Duet (Fax) Number  
Fax machine automatically  
receives and prints fax  
message without ringing.  
Fax machine begins  
ringing on third ring.  
Telephone Answering  
Device (TAD)  
answers the call.  
You answer the call  
at an external phone  
or an extension  
phone.  
After you have set the FaxAbility feature to On, the receive mode  
is set to Manualautomatically. Unless you have a TAD or Voice  
Mail set up on the FaxAbility number, Manual mode means you  
must answer all the call yourself. You can not change the  
receive mode to the other mode while the FaxAbility is set to on.  
APPENDIX A A - 7  
 
How to Turn FaxAbility OFF or ON  
The FaxAbility function is designed to accommodate the FaxAbility  
service provided by Telecom. To change the setting, repeat Steps  
1-3; Step 2 is where you can select either Onor Off.  
Call Waiting beeps caused by incoming calls on your main number  
can affect fax transmissions. If you have FaxAbility Service but don’t  
have Call Waiting, you need do nothing at this stage. If you do have  
Call Waiting as well as FaxAbility, set the Call Waiting menu option  
to On. See below.  
1
Press Menu/Set, 2, 0, 3.  
The screen displays  
3.Faxability  
2
Press or to set FaxAbility to Onor Off.  
If you have FaxAbility service, select On.  
Press Menu/Set.  
Press or to set Call Waiting to Onor Off. If you have Call  
Waiting service, select Onto avoid the trouble caused by Call  
Waiting.  
3
4
5
6
Press Menu/Set.  
Press Stop/Exit.  
A - 8 APPENDIX A  
 
Caller ID (Caller IDentification)  
Caller ID is a telephone service that allows the subscriber to see a  
display of the caller’s phone number and name if available as the  
telephone rings. It is a fast way to screen your calls. You can respond  
quickly to calls you missed, because Caller IDs are received and  
stored in your MFC memory.  
To get the Caller ID Service: apply for the Caller ID service at  
your local telephone company, if available.  
Advantages of Caller ID  
For Business  
All businesses profit from a quicker response to customer calls.  
Businesses that provide mail order services, money-lending services  
or provide confidential information, can protect themselves from  
false orders or acceptance of false identification.  
At Home  
Residential customers can protect themselves from unwanted calls.  
How Does the Caller ID Work?  
The Caller ID Appears on the Display When Your  
Telephone Rings  
As your telephone rings, the display shows you the caller’s phone  
number and name if available. Once you pick up the handset, the  
caller’s ID disappears. You will see up to the first 16 characters of the  
number and name if available on the display.  
If Out of Areaappears on the display, it means that the  
call came from outside your caller ID service area. *  
If Private Callappears on the display, it means the caller  
intentionally blocked the transmission of his/her ID. *  
* Depends on network Function.  
APPENDIX A A - 9  
         
Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls; when the  
thirty-first call comes in, information about the first call is erased. You  
can scroll through Caller ID information to review those calls made to  
your MFC.  
1
2
Press Menu/Set, 2, 0, 4.  
Press or to select Display#  
and press Menu/Set.  
4.Caller ID  
If the name was not received, it will not be displayed.  
3
Press or to scroll through the Caller ID memory to select the  
Caller ID you want to view and press Menu/Set.  
The next screen shows the caller’s telephone number and the  
date and time of the call.  
4
Press Stop/Exit.  
Printing Caller ID List  
1
2
3
4
Press Menu/Set, 2, 0, 4.  
Press or to select Print Report.  
Press Menu/Set.  
Press Start.  
If you use the Caller ID for Dial back…  
Please be sure that you use appropriate dialling procedures  
for local and national call.  
Please be sure that you make sure of the details of the exact  
number to be called back, and the need to insert prefix(es)  
for manual dialling.  
Please understand that your MFC may not display precisely  
the digits to be called.  
A - 10 APPENDIX A  
   
Telephone Service for Some Countries  
Distinctive Ringing  
(For Singapore and Hong Kong)  
This MFC feature lets you use the Distinctive Ringing subscriber  
service offered by some telephone companies, which allows you to  
have several telephone numbers on one phone line. Each phone  
number has its own Distinctive Ringing pattern, so you will know  
which phone number is ringing. This is one way you can have a  
separate phone number for your MFC.  
Your MFC has a Distinctive Ringing function, allowing you to  
dedicate one phone number just for receiving faxes. You will need to  
set Distinctive Ringing to On.  
You can switch it off temporarily, then turn it back on. When you  
get a new fax number, make sure you reset this function.  
The MFC will answer only calls to the Distinctive Ringing  
number.  
After you have set the Distinctive Ring feature to On, the receive  
mode is set to Manualautomatically. Unless you have a TAD or  
Voice Mail set up on the Distinctive Ring number, Manualmode  
means you must answer all the call yourself. You can not  
change the receive mode to the other mode while the Distinctive  
Ring is set to on.  
Setting the Distinctive Ringing  
1
2
3
4
Press Menu/Set, 2, 0, 3.  
Press or to select On(or Off).  
Press Menu/Set.  
3.Distinctive  
Press Stop/Exit.  
APPENDIX A A - 11  
       
Caller ID (For Singapore and Hong Kong)  
The Caller ID feature of this MFC lets you use the Caller ID  
subscriber service offered by many local phone companies. This  
service provides you, by means of the screen display, the telephone  
number (or name) of your caller as the line rings. (See Printing Caller  
After a few rings, the screen displays the telephone number of your  
caller (or name, if available). Once you pick up the handset, the  
Caller ID information disappears from the screen, but the call  
information remains stored in the Caller ID memory.  
You will see the first 16 characters of the number or name.  
Out of Areadisplay means call originates outside your Caller  
ID service area.  
Private Calldisplay means the caller has intentionally  
blocked transmission of information.  
You can print a list of Caller ID information received by your  
MFC.  
Caller ID service varies with different carriers. Call your local  
phone company to determine the kind of service available in  
your area.  
A - 12 APPENDIX A  
   
Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls; when the  
thirty-first call comes in, information about the first call is erased. You  
can scroll through Caller ID information to review those calls made to  
your machine.  
1
2
Press Menu/Set, 2, 0, 4.  
Press or to select Display#  
and press Menu/Set.  
4.Caller ID  
If the name was not received, it will not be displayed.  
3
Press or to scroll through the Caller ID memory to select the  
Caller ID you want to view and press Menu/Set.  
The next screen shows the caller’s telephone number and the  
date and time of the call.  
4
Press Stop/Exit.  
Printing Caller ID List  
1
2
3
Press Menu/Set, 2, 0, 4.  
Press or to select Print Reportand press Menu/Set.  
Press Start.  
APPENDIX A A - 13  
   
Advanced receiving operations  
Operation from extension telephones  
If you answer a fax call on an extension telephone, or an external  
telephone into the correct socket on the machine, you can make your  
machine take the call by using the Fax Receive Code. When you  
press the Fax Receive Code 51 ( 91 for New Zealand), the  
machine starts to receive a fax. (See Fax Detect (MFC-3240C only)  
If the machine answers a voice call and pseudo/double-rings for you  
to take over, use the Telephone Answer Code #51 (#91 for New  
Zealand) to take the call at an extension phone. (See Setting the F/T  
If you answer a call and no one is on the line, you should assume that  
you’re receiving a manual fax.  
Press 51 ( 91 for New Zealand) and wait for the chirp or until  
the machine’s LCD displays Receiving, and then hang up.  
Your caller will have to press Start to send the fax.  
A - 14 APPENDIX A  
       
Fax/Tel mode  
When the machine is in Fax/Tel mode, it will use the F/T Ring Time  
(pseudo/double-ringing) to alert you to pick up a voice call.  
If you are at an extension phone, you’ll need to lift the handset during  
the F/T Ring Time and then press #51 (#91 for New Zealand)  
between the pseudo/double rings. If no one is on the line, or if  
someone wants to send you a fax, send the call back to the machine  
by pressing 51 ( 91 for New Zealand).  
Fax/Tel mode in the Power Save condition  
For FAX-1840C:  
When the machine is in Fax/Tel mode and pseudo/double-rings to  
alert you to pick up a voice call, you can only answer by picking up  
the machine’s handset.  
If you answer before the machine answers with  
pseudo/double-ringing, you can pick up the call at an external or  
extension phone.  
For MFC-3240C:  
Fax/Tel mode does not work in the power save condition. The  
machine will not answer telephone or fax calls and will keep ringing.  
If you are at an external or extension phone, lift the handset of the  
extension phone and talk. If you hear fax tones, hold the handset  
until Fax Detect activates your machine. If the other party says they  
want to send you a fax, activate the machine by pressing 51 ( 91  
for New Zealand).  
APPENDIX A A - 15  
       
Using a cordless external handset  
If the base unit of your cordless telephone is connected (see page  
A-17) and you typically carry the cordless handset elsewhere, it is  
easier to answer calls during the Ring Delay.  
Not all brands of cordless phones are compatible for use with  
your MFC.  
Changing the remote codes  
Remote Codes might not work with some telephone systems. The  
preset Fax Receive Code is 51 ( 91 for New Zealand). The  
preset Telephone Answer Code is #51 (#91 for New Zealand).  
If you are always disconnected when accessing your external  
TAD remotely, try changing the Fax Receive Code and  
Telephone Answer Code to another three-digit code (such as  
### and 999).  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 4.  
Press or to select On(or Off).  
Press Menu/Set.  
(Fax).  
4.Remote Code  
4
5
6
Enter the new Fax Receive Code.  
Press Menu/Set.  
Enter the new Telephone Answer Code.  
Press Menu/Set.  
Press Stop/Exit.  
A - 16 APPENDIX A  
         
Connecting an external device to your  
machine  
Connecting an external telephone  
You can connect a separate telephone as shown in the diagram  
below.  
Extension  
Telephone  
External  
Telephone  
When you are using external or extension telephone, the LCD shows  
Telephone(MFC-3240C only) or Ext. Tel in Use(FAX-1840C  
only).  
APPENDIX A A - 17  
     
Connecting an external telephone answering  
device (TAD)  
Sequence  
You may choose to connect an additional answering device.  
However, when you have an external TAD on the same telephone  
line as the machine, the TAD answers all calls and the machine  
“listens” for fax calling (CNG) tones. If it hears them, the machine  
takes over the call and receives the fax. If it does not hear CNG  
tones, the machine lets the TAD continue playing your outgoing  
message so your caller can leave you a voice message.  
The TAD must answer within four rings (the recommended setting is  
two rings). The machine cannot hear CNG tones until the TAD has  
answered the call, and with four rings there are only 8 to 10 seconds  
of CNG tones left for the fax “handshake”. Make sure you carefully  
follow the instructions in this guide for recording your outgoing  
message. We do not recommend using the toll saver feature on your  
external answering machine if it exceeds five rings.  
If you do not receive all your faxes, reduce the Ring Delay  
setting on your external TAD to one or two rings.  
A - 18 APPENDIX A  
     
Do not connect a TAD elsewhere on the same phone line.  
TAD  
TAD  
When you are using a TAD, the LCD shows Telephone  
(MFC-3240C only) or Ext. Tel in Use(FAX-1840C only).  
Connections  
The external TAD must be connected as shown above.  
1
Set your external TAD to one or two rings. (The machine’s Ring  
Delay setting does not apply.)  
2
3
4
Record the outgoing message on your external TAD.  
Set the TAD to answer calls.  
Set the Receive Mode to External TAD.  
APPENDIX A A - 19  
   
Recording outgoing message (OGM) on an external TAD  
Timing is important in recording this message. The message sets up  
the ways to handle both manual and automatic fax reception.  
1
Record 5 seconds of silence at the beginning of your message.  
(This allows your machine time to listen for the fax CNG tones  
of automatic transmissions before they stop.)  
2
Limit your speaking to 20 seconds.  
We recommend beginning your OGM with an initial 5-second  
silence because the machine cannot hear fax tones over a  
resonant or loud voice. You may try omitting this pause, but if your  
machine has trouble receiving, then you must re-record the OGM  
to include it.  
A - 20 APPENDIX A  
   
Multi-line connections (PBX)  
(For Australia and New Zealand only)  
Most offices use a central telephone system. While it is often  
relatively simple to connect the machine to a key system or a PBX  
(Private Branch Exchange), we suggest that you contact the  
company that installed your telephone system and ask them to  
connect the machine for you. It is advisable to have a separate line  
for the machine.  
If the machine is to be connected to a multi-line system, ask your  
installer to connect the unit to the last line on the system. This  
prevents the unit from being activated each time a telephone call is  
received.  
If you are installing the machine to work with a PBX  
1
It is not guaranteed that the unit will operate properly under all  
circumstances with a PBX. Any cases of difficulty should be  
reported first to the company that handles your PBX.  
2
If all incoming calls will be answered by a switchboard operator,  
it is recommended that the Receive Mode be set to Manual. All  
incoming calls should initially be regarded as telephone calls.  
Custom features on your phone line  
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID,  
RingMaster, an answering service, an alarm system EFTPOS,  
PC/FAX modem or other custom feature on one phone line it may  
create a problem with the operation of your machine. (See Custom  
APPENDIX A A - 21  
         
Appendix B  
B
On-screen programming  
Your machine is designed to be easy to use with LCD on-screen  
programming using the navigation keys. User-friendly programming  
helps you take full advantage of all the menu selections your  
machine has to offer.  
Since your programming is done on the LCD, we have created  
step-by-step on-screen instructions to help you program your  
machine. All you need to do is follow the instructions as they guide  
you through the menu selections and programming options.  
Menu table  
You can probably program your machine without the User’s Guide if  
you use the Menu table that begins on page B-3. These pages will  
help you understand the menu selections and options that are found  
in the machine’s programs.  
You can program your machine by pressing Menu/Set,  
followed by the menu numbers.  
For example to set Fax Resolutionto Fine:  
Press Menu/Set, 2, 2, 2 and or to select Fine.  
Press Menu/Set.  
Memory storage  
If there is a power failure, you will not lose your menu settings  
because they are stored permanently. Temporary settings (such as  
Contrast, Overseas Mode, and so on) will be lost. You may also have  
to reset the date and time.  
B - 1 APPENDIX B  
             
Navigation keys  
Access the menu  
Go to the next menu level  
Accept an option  
Scroll through the current  
menu level  
Go back to the previous  
menu level  
Exit the menu  
You can access the menu mode by pressing Menu/Set.  
When you enter the menu, the LCD scrolls.  
Press 1 for General Setup menu  
1.General Setup  
OR—  
Press 2 for Fax menu  
OR—  
2.Fax  
Press 3 for Copy menu  
3.Copy  
Press 0 for Initial Setup  
0.Initial Setup  
You can scroll more quickly through each menu level by pressing the  
arrow for the direction you want: or .  
Select an option by pressing Menu/Set when that option appears on  
the LCD.  
The LCD will then show the next menu level.  
Press or to scroll to your next menu selection.  
Press Menu/Set.  
When you finish setting an option, the LCD shows Accepted.  
APPENDIX B B - 2  
   
to  
to  
accept  
exit  
Select & Set  
Select & Set  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Sets the time to  
Page  
1.General  
1.Mode Timer  
5 Mins  
2-4  
Setup  
return to Fax mode.  
2 Mins  
1 Min  
30 Secs  
(Default for  
MFC-3240C)  
0 Sec  
(Default for  
FAX-1840C)  
Off  
2.Paper Type  
Plain  
Inkjet  
Sets the type of  
paper in the paper  
tray.  
2-6  
2-6  
Glossy  
Transprncy  
3.Paper Size  
Letter  
Legal  
A4  
Sets the size of the  
paper in the paper  
tray.  
A5  
10x15cm  
4.Volume  
1.Ring  
2.Beeper  
3.Speaker  
High  
Med  
Low  
Off  
Adjusts the ring  
volume.  
2-7  
2-7  
2-8  
High  
Med  
Low  
Off  
Adjusts the volume  
level of the beeper.  
High  
Med  
Low  
Off  
Adjusts the speaker  
volume.  
5.Auto  
Daylight  
On  
Changes for Daylight 2-8  
Savings Time  
Off  
automatically.  
The factory settings are shown in Bold.  
B - 3 APPENDIX B  
     
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
1.General  
Setup  
6.P.Save  
Setting  
On  
Off  
Customizes the  
Power Save key not  
to receive fax in  
power save  
1-6  
(Continued)  
condition.  
7.LCD  
Contrast  
Light  
Adjust the contrast of 2-8  
the LCD.  
Dark  
2.Fax  
1.Setup  
Receive  
1.Ring Delay 02-10(02)  
(Example for  
Sets the number of  
rings before the  
machine answers in  
Fax Only or Fax/Tel  
mode.  
4-2  
(In Fax mode  
only)  
Australia)  
2.F/T Ring  
70 Sec  
Sets the  
4-3  
Time  
pseudo/double-ring  
time in Fax/Tel  
mode.  
40 Sec  
30 Sec  
20 Sec  
(Example for  
Australia)  
3.Fax Detect On  
Semi  
Receives fax  
messages without  
pressing the  
Mono Start or  
Colour Start key.  
4-4  
(FAX-1840C  
only)  
Off  
4.Remote  
Code  
On  
You can answer all  
calls at an extension  
or external phone  
and use codesto turn  
the machine on or off.  
You can personalize  
these codes.  
A-16  
(
(
51, #51)  
91, #91 for  
New Zealand)  
Off  
5.Auto  
Reduction  
On  
Off  
Reduces the size of  
incoming faxes.  
4-6  
4-7  
6.Memory  
Receive  
On  
Off  
Automatically stores  
any incoming faxes  
in its memory if it runs  
out of paper.  
7.Polling RX Standard  
Secure  
Sets up your  
machine to poll  
another fax machine.  
4-8  
Timer  
The factory settings are shown in Bold.  
APPENDIX B B - 4  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
2.Fax  
(Continued)  
2.Setup Send 1.Contrast  
(In Fax mode  
only)  
Auto  
Light  
Dark  
Changes the  
lightness or darkness  
of faxes you send.  
3-6  
2.Fax  
Resolution  
Standard  
Fine  
Sets the default  
resolution for  
3-7  
outgoing faxes.  
S.Fine  
Photo  
3.Delayed  
Fax  
Set the time of day in 3-13  
24 hour format that  
the delayed faxes will  
be sent.  
4.Batch TX  
On  
Combines delayed  
faxes to the same fax  
number at the same  
time of day into one  
transmission.  
3-14  
Off  
5.Real Time  
TX  
Off  
You can send a fax  
without using the  
memory.  
3-9  
On  
Next Fax  
Only  
6.Polled TX  
Standard  
Secure  
Setsup thedocument 3-15  
on your machine to  
be retrieved by  
another fax machine.  
7.Overseas  
Mode  
On  
If you are having  
difficultly sending  
faxes overseas, set  
this to On.  
3-12  
5-1  
5-2  
5-4  
Off  
3.Set  
Quick-Dial  
1.One-Touch  
Dial  
Stores One-Touch  
Dial numbers, so you  
can dial by pressing  
one key (and Start).  
2.Speed-Dial  
Stores Speed-Dial  
numbers, so you can  
dialbypressingonlya  
few keys (and Start).  
3.Setup  
Groups  
Sets up a Group  
number for  
Broadcasting.  
The factory settings are shown in Bold.  
B - 5 APPENDIX B  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
2.Fax  
(Continued)  
4.Report  
Setting  
1.Transmission On  
On+Image  
Initial setup for  
Transmission  
Verification Report  
and Journal Report.  
7-1  
Off  
Off+Image  
2.Journal  
Every 7 Days  
7-2  
Period  
Every 2 Days  
Every 24  
Hours  
Every 12  
Hours  
Every 6  
Hours  
Every 50  
Faxes  
Off  
5.RemoteFax 1.Forward/  
Off  
Sets the machine to  
forward fax messages,  
to store incoming faxes  
in the memory (so you  
can retrieve themwhile  
youareawayfromyour  
machine).  
6-2  
6-3  
Opt  
Store  
Fax Forward  
Fax Storage  
2.Remote  
Access  
---  
You must set your  
own code for Remote  
Retrieval.  
3.Print  
Document  
Prints incoming faxes 4-7  
stored in the memory.  
6.Remaining  
Jobs  
Checkswhich jobs arein 3-10  
the memoryand lets you  
cancel selected jobs.  
0.Miscellaneous 1.TX Lock  
(1.Key Lock)  
Prohibitsmostfunctions 3-17  
except receiving faxes.  
2.Compatibility High  
(MFC-3240C only)  
Adjust the  
10-12  
Equalization for  
transmission  
problems.  
Normal  
Basic  
3
.Distinctive On  
Usewithphonecompany A-1  
distincive ringing service  
toregistertheringpattern  
with the machine.  
(Notavailablein Off  
New Zealand)  
A-11  
3
.
Faxability On  
If you have FaxAbility  
from Telecom, you can  
use this function to  
storetheringingpattern  
of your fax number.  
A-6  
(For New  
Zealand Only)  
Off  
And if you set in to ON,  
you should use the  
registerednumber only.  
4.Caller ID  
Display#  
Print Report  
View or print a list of  
the last 30 Caller IDs  
stored in memory.  
The factory settings are shown in Bold.  
APPENDIX B B - 6  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
3.Copy  
1.Quality  
Best  
Selects the Copy  
resolution for your  
type of document.  
8-12  
Normal  
Fast  
2.Brightness  
-
-
-
-
-
+
+
+
+
+
Adjusts the  
brightness.  
8-12  
8-13  
8-13  
3.Contrast  
-
-
-
-
-
+
+
+
+
+
Adjusts the contrast  
for copies.  
4.Color  
Adjust  
1.Red  
2.Green  
3.Blue  
R:-  
R:-  
R:-  
R:-  
R:-  
+
Adjusts the amount  
of Red in copies.  
+
+
+
+
G:-  
G:-  
G:-  
G:-  
G:-  
+
+
+
+
+
Adjusts the amount  
of Green in copies.  
B:-  
B:-  
B:-  
B:-  
B:-  
+
+
+
+
+
Adjusts the amount  
of Blue in copies.  
4.Print  
Reports  
(MFC-3240C  
only)  
1.Help List  
You can print these  
lists and reports.  
7-3  
2.Quick-Dial  
3.Fax  
Journal  
4.XMIT  
Verify  
The factory settings are shown in Bold.  
B - 7 APPENDIX B  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
0.Initial  
Setup  
1.Receive  
Mode  
Fax Only  
Fax/Tel  
You can choose the  
receive mode that  
best suits your  
needs.  
4-2  
External  
TAD  
Manual  
2.Date/Time  
Puts the date and  
time on the LCD and  
in headings of faxes  
you send.  
2-1  
2-2  
2-1  
3.Station ID  
Fax:  
Program your name  
and fax number to  
appear on each page  
you fax.  
Name:  
4.Tone/Pulse  
(Not available in  
New Zealand)  
Tone  
Pulse  
Selects the dialling  
mode.  
5.Phone Line  
Set  
PBX  
Select the phone line 2-3  
type.  
(For Australia  
and New  
Zealand only)  
ADSL  
Normal  
The factory settings are shown in Bold.  
APPENDIX B B - 8  
Entering Text  
When you are setting certain menu selections, such as the Station  
ID, you may need to type text into the machine. Most number keys  
have three or four letters printed above them. The keys for 0, # and  
do not have printed letters because they are used for special  
characters.  
By pressing the appropriate number key repeatedly, you can access  
the character you want.  
Press Key  
one time  
two times  
three times  
four times  
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
W
Inserting spaces  
To enter a space in the fax number, press  
numbers. To enter a space in the name, press  
characters.  
once between  
twice between  
Making corrections  
If you entered a letter incorrectly and want to change it, press  
move the cursor under the incorrect character. Then press  
Stop/Exit. All letters above and to the right of the cursor will be  
to  
deleted. Re-enter the correct character. You can also back up and  
type over incorrect letters.  
Repeating letters  
If you need to enter a character that is on the same key as the  
previous character, press  
you press the key again.  
to move the cursor to the right before  
B - 9 APPENDIX B  
         
Special characters and symbols  
or  
the special character or symbol you want. Then press Menu/Set to  
select it.  
Press , # or 0, and then press  
to move the cursor under  
Press  
for  
for  
for  
(space) ! " # $ % & ’ ( )  
: ; < = > ? @ [ ] ^ _  
Ä Ë Ö Ü À Ç È É 0  
+ , - . /  
Press #  
Press 0  
APPENDIX B B - 10  
   
Glossary  
G
ADF (automatic document feeder) Documents can be placed in  
the ADF and scanned one page at a time automatically.  
Auto Reduction Reduces the size of incoming faxes.  
Automatic fax transmission (MFC-3240C only) Sending a fax  
without picking up the handset of an external phone.  
Automatic fax transmission (FAX-1840C only) Sending a fax  
without picking up the handset of the machine.  
Automatic Redial A feature that enables your machine to redial the  
last fax number after five minutes if the fax did not go through  
because the line was busy.  
Backup Print Your machine prints a copy of every fax that is  
received and stored in memory.This is a safety feature so you will  
not lose messages during a power failure.  
Batch Transmission (Black and white faxes only) As a cost saving  
feature, all delayed faxes to the same fax number will be sent as  
one transmission.  
Beeper Volume Volume setting for the beep when you press a key  
or make an error.  
Brightness Changing the Brightness makes the whole image  
lighter or darker.  
Broadcasting The ability to send the same fax message to more  
than one location.  
Cancel Job Cancels a programmed job, like Delayed Fax or Polling.  
CNG tones The special tones (beeps) sent by fax machines during  
automatic transmission to tell the receiving machine that a fax  
machine is calling.  
Coding method Method of coding the information contained in the  
document. All fax machines must use a minimum standard of  
Modified Huffman (MH). Your machine is capable of greater  
compression methods, Modified Read (MR), Modified Modified  
Read (MMR) and JPEG, if the receiving machine has the same  
capability.  
G - 1 GLOSSARY  
 
Communication error (or Comm. Error) An error during fax  
sending or receiving, usually caused by line noise or static.  
Compatibility group The ability of one fax unit to communicate  
with another. Compatibility is assured between ITU-T Groups.  
Contrast Setting to compensate for dark or light documents, by  
making faxes or copies of dark documents lighter and light  
documents darker.  
Delayed Fax Sends your fax at a specified later time that day.  
Distinctive Ring A subscriber service purchased from the  
telephone company that gives you another phone number on an  
existing phone line. The Brother machine uses the new number to  
simulate a dedicated fax line.  
Dual Access Your machine can scan outgoing faxes or scheduled  
jobs into memory at the same time it is sending a fax or receiving  
or printing an incoming fax.  
ECM (Error Correction Mode) Detects errors during fax  
transmission and resends the pages of the fax that had an error.  
Extension phone A telephone on the fax number that is plugged  
into a separate wall socket.  
External phone A TAD (telephone answering device) or telephone  
that is connected to your machine.  
F/T Ring Time The length of time that the Brother machine rings  
(when the Receive Mode setting is Fax/Tel) to notify you to pick  
up a voice call that it answered.  
Fax Detect Enables your machine to respond to CNG tones if you  
interrupt a fax call by answering it.  
Fax Forwarding Sends a fax received into the memory to another  
pre-programmed fax number.  
Fax Journal Lists information about the last 200 incoming and  
outgoing faxes. TX means Transmit. RX means Receive.  
Fax Receive Code Press this code ( 51,  
91 for New Zealand)  
when you answer a fax call on an extension or external phone.  
Fax Storage You can store faxes in memory.  
GLOSSARY G - 2  
Fax tones The signals sent by sending and receiving fax machines  
while communicating information.  
Fax/Tel You can receive faxes and telephone calls. Do not use this  
mode if you are using a telephone answering device (TAD).  
Fine resolution Resolution is 203 x 196 dpi. It is used for small print  
and graphs.  
Gray scale The shades of gray available for copying and faxing  
photographs.  
Group number A combination of One-Touch and Speed-Dial  
numbers that are stored on a One-Touch key or in a Speed-Dial  
location for Broadcasting.  
Help list A printout of the complete Menu table that you can use to  
program your machine when you do not have the User’s Guide  
with you.  
Journal Period The pre-programmed time period between  
automatically printed Fax Journal Reports. You can print the Fax  
Journal on demand without interrupting the cycle.  
LCD (liquid crystal display) The display screen on the machine  
that shows interactive messages during On-Screen Programming  
and shows the date and time when the machine is idle.  
Manual fax When you lift the handset of the machine (FAX-1840C  
only) or external telephone so you can hear the receiving fax  
machine answer before you press Mono Start or Colour Start  
to begin transmission.  
Menu mode Programming mode for changing your machine’s  
settings.  
OCR (optical character recognition) (MFC-3240C only) The  
bundled ScanSoft® OmniPage® software application converts an  
image of text to text you can edit.  
One-Touch Keys on the machine’s control panel where you can  
store numbers for easy dialling. You can store a second number  
on each key if you press Shift and the One-Touch Key together.  
Out of Paper Reception Receives faxes into the machine’s  
memory when the machine is out of paper.  
G - 3 GLOSSARY  
Overseas Mode Makes temporary changes to the fax tones to  
accommodate noise and static on overseas phone lines.  
Pause Allows you to place a 3.5 second delay in the dialling  
sequence stored on One-Touch keys and Speed-Dial numbers.  
Press Redial/Pause as many times as needed for longer  
pauses.  
Photo resolution A resolution setting that uses varying shades of  
gray for the best representation of photographs.  
Polling The process of a fax machine calling another fax machine  
to retrieve waiting fax messages.  
Pulse A form of rotary dialling on a telephone line.  
Quick Dial List A listing of names and numbers stored in  
One-Touch and Speed-Dial memory, in numerical order.  
Real Time Transmission When memory is full, you can send faxes  
in real time.  
Remaining jobs You can check which jobs are waiting in memory  
and cancel jobs individually.  
Remote Access Code Your own four-digit code (--- ) that allows  
you to call and access your machine from a remote location.  
Remote Retrieval Access The ability to access your machine  
remotely from a touch tone phone.  
Resolution The number of vertical and horizontal lines per inch.  
See: Standard, Fine, Super Fine and Photo.  
Ring Delay The number of rings before the machine answers in  
Fax Onlyand Fax/Telmode.  
Ring Volume Volume setting for the machine’s ring.  
Scanning (MFC-3240C only) The process of sending an electronic  
image of a paper document into your computer.  
Search An electronic, alphabetical listing of stored One-Touch,  
Speed-Dial and Group numbers.  
Speed-Dial A pre-programmed number for easy dialling. You must  
press the Search/Speed Dial, #, and the two digit code, and  
Mono Start or Colour Start to start the dialling process.  
GLOSSARY G - 4  
Standard resolution 203 x 97 dpi. It is used for regular size text  
and quickest transmission.  
Station ID The stored information that appears on the top of faxed  
pages. It includes the sender’s name and fax number.  
Super Fine resolution 392 x 203 dpi. Best for very small print and  
line art.  
TAD (telephone answering device) You can connect an external  
TAD to your machine.  
Temporary settings You can select certain options for each fax  
transmission and copy without changing the default settings.  
Tone A form of dialling on the telephone line used for Touch Tone  
telephones.  
Transmission The process of sending faxes over the phone lines  
from your machine to the receiving fax machine.  
User Settings A printed report that shows the current settings of the  
machine.  
Xmit Report (Transmission Verification Report) A listing for  
each transmission, that shows its date, time and number.  
G - 5 GLOSSARY  
Specifications  
S
Product description  
General  
Memory Capacity  
8 MB  
Automatic Document  
Feeder (ADF)  
Up to 20 pages  
Temperature: 20°C - 30°C  
Humidity: 50% - 70%  
Paper: 80 gsm A4 size  
Paper Tray  
100 Sheets 80 gsm  
Ink Jet  
Printer Type  
Print Method  
Piezo with 74 × 5 nozzles  
16 characters × 1 line  
LCD (Liquid Crystal  
Display)  
Power Source  
220 - 240V 50/60Hz  
Power Save  
Power Consumption  
Mode:  
Average 4 W  
Average 8 W  
Average 23 W  
Standby:  
Operating:  
SPECIFICATIONS S - 1  
     
Dimensions  
388 mm  
277 mm  
191 mm  
361 mm  
373 mm  
551 mm  
402 mm  
364 mm  
322 mm  
364 mm  
Weight  
Noise  
5 kg  
Operating:  
42.5 to 51 dB*  
* It depends on printing conditions  
Temperature  
Humidity  
Operating:  
105 - 35°C  
Best Print  
Quality:  
20 - 33°C  
Operating:  
20 to 80% (without condensation)  
Best Print  
Quality:  
20 to 80% (without condensation)  
S - 2 SPECIFICATIONS  
Print media  
Paper Input  
Paper Tray  
Paper type:  
Plain paper, inkjet paper (coated paper), glossy  
paper*2, transparencies*1*2 and envelopes  
Paper size:  
Letter, Legal*3, Executive, A4, A5, A6, JIS_B5,  
envelopes (commercial No.10, DL, C5,  
Monarch, JE4), Photo card, Index card and  
Post card.  
Maximum paper tray capacity: Approx. 100  
sheets of 80 gsm plain paper  
Paper Output  
Up to 50 sheets of Letter (A4) plain paper (Face up  
print delivery to the output paper tray)*2  
*1 Use only transparencies recommended for inkjet printing.  
2
*
For glossy paper or transparencies, we recommend removing  
printed pages from the output paper tray immediately after they  
exit the machine to avoid smudging.  
3
*
Legal paper cannot be stacked on the output paper tray.  
Copy  
Colour/Mono  
Colour/Black  
Document Size  
ADF Width: 89 mm to 216 mm  
ADF Height: 127 mm to 356 mm  
Copy Speed  
Mono  
Up to 17 pages/minute (Letter/A4 paper)*  
Colour  
Up to 11 pages/minute (Letter/A4 paper)*  
* Does not include the time it takes to feed the paper.  
Based on Brother standard pattern. (Fast mode/Stack Copy)  
Copy speeds vary with the complexity of the document.  
Multiple Copies  
Enlarge/Reduce  
Resolution  
Stacks up to 99 pages  
25% to 400% (in increments of 1%)  
Up to 600 x 1200 dpi copy resolution for plain, inkjet  
or glossy paper and up to 1200 x 1200 dpi for  
OHP/transparency  
SPECIFICATIONS S - 3  
       
Fax  
Compatibility  
Coding System  
Modem Speed  
ITU-T Group 3  
MH/MR/MMR/JPEG  
Automatic Fallback  
14400 bps (FAX-1840C)  
33600 bps (MFC-3240C)  
Document Size  
ADF Width: 89 mm to 216 mm  
ADF Height: 127 mm to 356 mm  
Scanning Width  
Printing Width  
Gray Scale  
208 mm  
204 mm  
256 levels  
Polling Types  
Contrast Control  
Standard, Secure, Timer Sequential: (B&W only)  
Automatic/Light/Dark  
(manual setting)  
Resolution  
• Horizontal 203 dot/inch (8 dot/mm)  
• Vertical Standard -  
98 line/inch (3.85 line/mm) (Mono)  
196 line/inch (7.7 line/mm) (Colour)  
Fine - 196 line/inch (7.7 line/mm) (Mono/Colour)  
Photo - 196 line/inch (7.7 line/mm) (Mono)  
Superfine - 392 line/inch (15.4 line/mm) (Mono)  
One-Touch Dial  
Speed-Dial  
10 (5 x 2)  
40 stations  
Broadcasting  
Automatic Redial  
Auto Answer  
100 stations  
3 times at 5 minute intervals  
2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for Australia)  
1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for New Zealand)  
0, 1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings  
(for some countries)  
S - 4 SPECIFICATIONS  
   
Communication Source  
Memory Transmission  
Public Switched Telephone Network.  
Up to 300*1/250*2 pages (FAX-1840C)  
Up to 200*1/170*2 pages (MFC-3240C)  
Out of Paper Reception  
Up to 300*1/250*2 pages (FAX-1840C)  
Up to 200*1/170*2 pages (MFC-3240C)  
*1  
*2  
“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution,  
MMR code). Specifications and printed materials are subject to change without prior notice.  
"Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code).  
Specifications and printed materials are subject to change without prior notice.  
Scanner (MFC-3240C only)  
Colour/Monochrome  
Colour/Monochrome  
TWAIN Compliant  
Yes (Windows® 98/98SE/Me/2000 Professional/XP)  
Mac OS® 8.6-9.2/Mac OS® X 10.2.4 or greater  
WIA Compliant  
Colour Depth  
Yes (Windows® XP)  
36 bit colour (Input)  
24 bit colour (Output)  
Resolution  
Up to 2400 × 2400 dpi (interpolated)*  
Up to 600 × 1200 dpi (optical)  
* Maximum 1200 x 1200 dpi scanning with Windows® XP  
(resolution up to 2400 x 2400 dpi can be selected by using the  
Brother scanner utility)  
Scanning Speed  
Document Size  
Colour: up to 8.89 sec.  
Mono: up to 3.99 sec.  
(A4 size in 100 × 100 dpi)  
ADF Width: 89 mm to 216 mm  
ADF Height: 127 mm to 356 mm  
Scanning Width  
Gray Scale  
210 mm  
256 levels  
Mac OS® X scanning is supported in Mac OS® X 10.2.4 or greater.  
SPECIFICATIONS S - 5  
     
Printer  
For FAX-1840C, you can download the Brother Printer Driver  
from the Brother Solutions Center. Visit us at:  
Printer Driver  
Resolution  
Windows® 98/98SE/Me/2000 Professional and XP  
driver supporting Brother Native Compression  
mode and bi-directional capability  
Apple® Macintosh® QuickDraw® Driver  
For Mac OS® 8.6-9.2/Mac OS® X 10.2.4 or greater  
Up to 1200 x 6000 dots per inch (dpi)*  
1200 x 1200 dots per inch (dpi)  
600 x 600 dots per inch (dpi)  
600 x 150 dots per inch (dpi)  
* Output image quality varies based upon many factors including  
but not limited to input image resolution and quality and print  
media.  
Print Speed  
up to 20 pages/minute (Mono)*  
up to 15 pages/minute (Colour)*  
* Based on Brother standard pattern.  
A4 size in draft mode.  
Does not include the time it takes to feed the paper.  
Printing Width  
204 mm (216 mm*)  
* When you set the Borderless feature to On.  
Disk-Based Fonts  
Borderless  
35 TrueType  
Letter, A4, A6, Photo Card, Index Card, Post Card  
S - 6 SPECIFICATIONS  
   
Interfaces  
USB  
A Full-Speed USB 2.0 cable that is no longer than  
2.0 m*  
* Your machine has a Full-Speed USB 2.0 interface. This  
interface is compatible with Hi-Speed USB 2.0; however, the  
maximum data transfer rate will be 12 Mbits/s. The machine can  
also be connected to a computer that has a USB 1.1 interface.  
Computer requirements  
Minimum System Requirements  
Computer Platform & Operating System  
Version  
Processor  
Minimum  
Speed  
Minimum  
RAM  
Recommended  
RAM  
Available Hard  
Disk Space for  
Drivers  
1
Windows®  
*
98, 98SE  
Pentium II or  
equivalent  
32 MB  
64 MB  
90 MB  
Operating System  
Me  
2000 Professional  
XP*2  
64 MB  
128 MB  
256 MB  
64 MB  
128 MB  
150 MB  
80 MB  
Apple® Macintosh®  
Operating System  
Mac OS® 8.6  
All base models meet  
minimum Requirements  
(Printing and PC-FAX  
Send*4 Only)  
Mac OS® 9.X  
(Printing and PC-FAX  
Send*3 Only)  
Mac OS® X 10.2.4 or  
greater  
128 MB  
160 MB  
NOTE: All registered trademarks referenced herein are the property of their respective companies.  
*1 Microsoft® Internet Explorer 5 or greater.  
*2 Maximum 1200 x 1200 dpi scanning with Windows® XP. (Resolutions up to 2400 x 2400 dpi can be  
selected using the Brother Utility.)  
*3 PC Fax supports black and white faxing only.  
SPECIFICATIONS S - 7  
   
Consumable items  
Ink  
The machine uses individual Black, Yellow, Cyan  
and Magenta ink cartridges that are separate from  
the print head assembly.  
Service Life of Ink  
Cartridge  
Standard Black - Approximately 500 pages at 5%  
coverage  
High Yield Black - Approximately 900 pages at 5%  
coverage  
Yellow, Cyan and Magenta - Approximately 400  
pages at 5% coverage  
The above figures are based upon the following  
assumptions:  
• Continuous printing at a resolution of 600 x 600  
dpi in normal mode after installing new ink  
cartridge;  
• The printing frequency;  
• The number of pages printed;  
• Periodic, automatic, print head assembly cleaning  
(Your machine will clean the print head assembly  
periodically. This process will use a small amount  
of ink); and,  
• Ink remaining in cartridge identified as “empty” (It  
is necessary to leave a small amount of ink in the  
ink cartridge to prevent air from drying out and  
damaging the print head assembly).  
Replacement  
Consumables  
<Standard Black> LC47BK  
<High Yield Black> LC47HYBK  
<Cyan> LC47C  
<Magenta> LC47M  
<Yellow> LC47Y  
S - 8 SPECIFICATIONS  
   
Optional External Wireless Print/Scan  
Server (NC-2200w) (MFC-3240C only)  
NC-2200w External  
Wireless Print/Scan  
Server (Optional)  
Connecting the optional External Wireless  
Print/Scan Server (NC-2200w) to your machine will  
allow you to print and scan over a wireless network.  
Network types  
Support for  
IEEE 802.11b wireless LAN  
Windows® 98/98SE/Me/2000/XP  
Mac OS® X 10.2.4 or greater  
Protocols  
TCP/IP  
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),  
WINS/NetBIOS, DNS, LPR/LPD, Port9100,  
SMB Print, IPP, RawPort, mDNS, TELNET, SNMP,  
HTTP  
You can assign the scan key to one networked  
computer only.  
SPECIFICATIONS S - 9  
 
Index  
Custom telephone features  
A
Access codes, storing and  
ADF (automatic document  
Automatic  
B
C
D
Cancelling  
Delayed Batch Transmission  
Dialling  
access codes and credit  
Document  
Cleaning  
Connecting  
Copy  
I - 1 INDEX  
 
retrieving from a remote  
cancelling from memory  
from memory  
Real Time Transmission  
E
ECM  
Extension telephone,  
External telephone,  
Fax/Tel mode  
answering at extension  
double-ringing  
Telephone Answer Code  
F
Fax codes  
Telephone Answer Code  
Fax Forwarding  
Fax, stand-alone  
G
INDEX I - 2  
Multi-line connections (PBX)  
H
HELP  
O
One-Touch numbers  
Options key (copying)  
I
Ink cartridges  
P
Paging  
programming your pager  
J
Phone line  
Jacks  
EXT  
TAD (answering machine)  
L
Print  
Programming your MFC  
LCD (liquid crystal display)  
M
Manual  
Mode, entering  
I - 3 INDEX  
Resolution  
Q
Access codes and credit  
setting up .......................5-6  
Group dial  
setting up Groups for  
One-Touch dial  
fax (Standard, Fine,  
Speed-Dial  
S
Setup  
Station ID (fax header)  
Speed-Dial  
R
Reducing  
T
INDEX I - 4  
Remote Retrieval Access card  
If you plan to receive fax messages while away from your machine,  
carrying the Remote Retrieval Access Card printed below will serve  
as a convenient reminder of the retrieval procedures. Simply cut out  
the card and fold it to fit your wallet or organizer. Keeping it handy will  
help you derive the full benefit of your machine’s Paging, Fax  
Forwarding, and Remote Retrieval features.  
ADR  
C
CSE  
A
TIREVAL  
R
MTOE  
1
2
4
5
6
3
R
Fold  
Fold  
REMOTE RETRIEVAL ACCESS CARD R - 1  
 
4
3
2
1
Fold  
Fold  
R - 2  
Visit us on the World Wide Web  
This machine is approved for use in the country of purchase only, local  
Brother companies or their dealers will only support machines purchased in  
their own countries.  
ARL/ASA/NZ  
LF75370011  

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