Xerox Pro 580 User Manual

CONTENTS  
Entering Alphanumeric Characters ...................................1.27  
Installing the Software ........................................................2.3  
Un-installing Software ........................................................2.5  
iii  
Contents  
Polling ...............................................................................3.52  
Adding Documents To a Scheduled Operation ................3.55  
iv  
Contents  
Toll Save Faxing ................................................................3.61  
Using Page Overlay ..........................................................4.23  
Caring for the Laser Printer Cartridge ...............................5.11  
Automatic Document Feeder Rubber Pad Replacement 5.14  
v
Contents  
GETTING STARTED  
1
Congratulations on acquiring your new Xerox WorkCentre  
Pro 580. The features, ease of operation, and reliability of  
the WorkCentre Pro 580 allow you to concentrate on your  
business and leave the copying/printing/faxing/scanning to  
your WorkCentre Pro 580 and Xerox experts.  
Welcome!  
Information and Service  
Supplies  
Contents  
1.2  
1.3  
1.4  
1.5  
1.8  
1.9  
Main Components and Functions  
1.14  
1.14  
1.15  
1.17  
1.18  
1.19  
1.20  
1.24  
1.25  
1.27  
1.29  
Loading Paper  
Setting Your Fax Number and Name (System ID)  
Entering Alphanumeric Characters  
Using Save Modes  
 
Introduction  
Welcome!  
Thank you for purchasing the WorkCentre Pro 580, a powerful  
multifunction system. With the WorkCentre Pro 580, you can:  
Fax  
Use the WorkCentre Pro 580 as a full-featured stand-alone  
fax machine to send and receive faxes. Perform advanced  
tasks such as delayed transmission, broadcasting, and  
unattended memory sending.  
Print  
With the WorkCentre Pro 580’s high-quality 600 x 600 dpi  
laser printing, you can create professional documents using  
the creative printing features on various kinds of print media,  
such as plain papers, envelopes, transparencies, labels, and  
so on.  
Copy  
A
Make up to 99 copies of a 20-page document on the  
WorkCentre Pro 580 without having to connect to a PC. You  
can adjust the contrast, enlarge or reduce the copies, collate,  
and select 2-up (Paper save) output.  
A
Scan  
Use the WorkCentre Pro 580 to scan important documents.  
Use the scanner to add photo or graphic images to other  
software applications or to jazz up your projects. You can also  
scan a document and attach it to an e-mail message.  
TextBridge Pro Millenium software lets you scan and convert  
text for your word processing program.  
1.2 Getting Started  
     
Information and Service  
For answers to questions you might have regarding your  
WorkCentre Pro 580, for hints and tips, or for further  
assistance with the installation of your WorkCentre Pro 580:  
Visit our Web site at http://www.xerox.com  
Visit the Xerox Omnifax web site at http://www.omnifax.com  
Visit the Xerox Authorized Dealer Channel web site at  
http://partner.xerox.com/dealerconnection  
Fax: 1-800-210-6551  
Call Service and Support at 1-800-693-6664  
or place a service call via e-mail:  
A Customer Service Support Representative will assist you in  
keeping your WorkCentre Pro 580 operational and, if  
required, will arrange for service.  
You will need the following information when you call Xerox;  
• Machine Type:  
• Product Code:  
WorkCentre Pro 580  
KKM  
• Machine serial number: Located on the back cover of the  
WorkCentre Pro 580  
• A description of the problem  
• Status Code (if any) displayed on the control panel  
1.3  
Getting Started  
 
Supplies  
To order supplies for all of your WorkCentre and WorkCentre  
Pro products, call toll free:  
1-800-692-6664  
or your local Xerox Authorized Dealer  
(http://partner.xerox.com/dealerconnection)  
WorkCentre Pro 580 Laser Printer Cartridge: 113R00632  
Always use genuine Xerox cartridges for best print quality  
and performance.  
1.4 Getting Started  
   
Safety Notes  
Your WorkCentre Pro 580 system and supplies are designed  
and tested to meet strict safety requirements. Included are  
safety agency examination and approval, and compliance to  
established environmental standards. Please read the  
following instructions carefully before operating the  
WorkCentre Pro 580 and refer to them as needed to ensure  
the continued safe operation of your WorkCentre Pro.  
Follow all warnings and instructions marked on, or supplied  
with, the product.  
Symbology:  
WARNING:  
Use of controls, adjustments or performance of procedures  
other than those specified herein may result in hazardous  
radiation exposure.  
Unplug the WorkCentre Pro 580 from the wall outlet before  
cleaning. Always use materials specifically designated for this  
system. Use of other materials may result in poor  
performance and could create a hazardous situation.  
Do not use aerosol cleaners. Follow the instructions in this  
Users Guide for proper cleaning methods. Use supplies or  
cleaning materials only as directed. Keep all supplies and  
materials out of reach of children.  
Do not use the WorkCentre Pro 580 near water, wet locations,  
or outdoors.  
Do not place the WorkCentre Pro 580 on an unstable cart,  
stand, or table. The WorkCentre Pro 580 may fall, causing  
personal injury or serious damage to the machine.  
This product is equipped with a grounding-type plug. This  
plug will only fit into a grounding-type power outlet. This is a  
1.5  
Getting Started  
   
safety feature. To avoid the risk of electric shock, contact  
your electrician to replace the receptacle if you are unable to  
insert the plug into the outlet. Never use an adapter plug to  
connect the system to a power source receptacle that lacks a  
ground connection terminal.  
The WorkCentre Pro 580 should be operated from the type of  
power source indicated on the label. If you are not sure of the  
type of power available, consult your local power company.  
Do not allow anything to rest on the power cord. Do not  
locate the WorkCentre Pro 580 where persons will step on the  
cord.  
The power supply cord is the disconnect device for this  
equipment. Ensure that the WorkCentre Pro 580 is installed  
near an outlet and is easily accessible.  
Your machine is equipped with an energy saving device to  
conserve power when the machine is not in use. The machine  
may be left on continuously.  
Slots and openings in the cabinet and in the back and bottom  
of the system are provided for ventilation. To ensure reliable  
operation of the WorkCentre Pro 580 and to protect it from  
overheating, these openings must not be blocked or covered.  
The WorkCentre Pro 580 should never be placed near or over  
a radiator or heat register. The WorkCentre Pro 580 should  
not be placed in a built-in installation unless proper  
ventilation is provided.  
Never push objects of any kind into the slots of the  
WorkCentre Pro 580, as they may touch dangerous voltage  
points or short out parts which could result in a fire or electric  
shock.  
Never spill liquid of any kind on the WorkCentre Pro 580.  
Never remove covers or guards that require a tool for  
removal. There are no casual operator serviceable areas  
within the covers of the WorkCentre Pro 580.  
Never defeat interlock switches. This machine is designed to  
restrict operator access to unsafe areas. Covers, guards, and  
interlock switches are provided to ensure that the machine  
will not operate with covers opened.  
1.6 Getting Started  
Use of an extension cord with the WorkCentre Pro 580 is not  
recommended or authorized.  
Avoid direct viewing of the document lights. The lamps are  
bright and, while not harmful, they may cause an annoying  
afterimage. Always keep the document cover closed during  
operation and storage.  
Avoid exposing the Laser Printer Drum Cartridge to light for  
extended periods of time.  
Do not touch the green photoreceptor. Scratches or smudges  
that appear on the photoreceptor will result in poor copy  
quality and may shorten the service life.  
Do not put your hands into the fuser area. The fuser is  
extremely hot and severe burns can result from contact.  
Ozone: This product produces ozone during normal  
operation. The ozone produced is dependent on copy volume  
and is heavier than air. If the WorkCentre Pro 580 is installed  
as specified in the Xerox installation procedures, ozone  
output levels meet safe limits.  
If you need any additional safety information concerning the  
WorkCentre Pro 580 or Xerox supplied materials, you may  
call the following toll-free number in the United States:  
1-800-828-6571  
1.7  
Getting Started  
Contents  
Here’s what comes with your machine.  
WorkCentre Pro 580  
Document exit tray  
Laser printer cartridge  
Document input tray  
Handset cradle  
Handset  
Telephone line cord  
Power cord *  
Driver/User Guide CD-ROM  
Parallel cable  
TextBridge Pro Millenium CD-ROM  
Quick Reference Guide  
One-touch label  
for the control  
panel  
*: These may look different depending on the country.  
1.8 Getting Started  
   
Main Components and Functions  
Before installing the WorkCentre Pro 580, take a moment to  
familiarize yourself with the main components and their  
locations related to the scanner and paper print paths.  
Scanner Components  
Items to be faxed, copied, or scanned use the scanner path  
which consists of the following components:  
Document input tray  
Supports original  
documents.  
Document guides  
Aligns documents.  
Automatic document  
feeder  
Document exit tray  
Loads up to 20 pages at  
a time.  
Holds the original  
document when faxing,  
copying, or scanning is  
complete.  
NOTE:  
Your machine may look slightly different than the illustration.  
1.9  
Getting Started  
   
Printer Path Components  
Paper for printing, receiving faxes and copying follow the  
printer path. This path consists of the following parts:  
Automatic paper  
feeder extension  
tray  
Supports the print  
paper.  
Paper guides  
Aligns paper.  
Automatic paper  
feeder  
Holds paper.  
Manual paper feeder  
Paper Exit  
tray  
Use to feed paper  
one sheet at a time.  
Holds the printed pages.  
NOTE:  
Your machine may look slightly different than the illustration.  
1.10 Getting Started  
Rear View  
Power cord connector  
0
Telephone line jack  
Extension  
IEEE 1284 Parallel cable  
Inside View  
Laser printer cartridge  
Front cover  
Cover release buttons  
(right and left)  
1.11  
Getting Started  
 
Control Panel Components  
The following buttons and features control the operations of  
the WorkCentre Pro 580.  
Toner Save  
Turns Toner Save mode on  
or off.  
LCD Display  
The display shows the current status of the  
WorkCentre Pro and guides you through various  
tasks using a menu system for each operation.  
Power Save  
Turns Power Save mode  
on or off. When held down  
you are prompted to enter  
the time duration.  
Paper Save  
Turns Paper Save mode  
(2-up) on or off. When  
held down you are  
prompted to select 2-up  
Fax then 2-up copy.  
Toll Save  
Turns the Toll Save Fax  
feature on or off. This  
enables a single delayed  
transmission. When held  
down you are prompted  
to set up the time and  
destination for Toll Save  
operation.  
01  
06  
11  
16  
02  
07  
12  
17  
03  
08  
13  
18  
04  
09  
14  
19  
05  
10  
15  
20  
1
4
7
2
5
8
0
Twenty One-Touch  
Buttons  
Store frequently dialed  
fax numbers.  
Number Keypad  
Use to dial fax numbers manually or to enter letters and  
numbers for various programming functions.  
Speed (#)  
Use to dial calls and send fax documents by entering a  
registered 2-digit number.  
1.12 Getting Started  
RCV. Mode/Contrast  
When a document is loaded, use to choose the contrast of copied or  
transmitted documents.  
When a document is not loaded, use to choose the receive mode you  
want to use. The selected mode is displayed.  
Resolution  
Use to choose the resolution of transmitted, scanned or copied  
documents.  
Setup  
Use to choose or set up various system  
options.  
Advanced Fax  
Use to access advanced fax operations.  
Report/Help  
Use to print various reports and the  
help list.  
Scroll/Volume  
3
6
9
Use to scroll through the menu items or  
use to move the cursor left or right  
through the display. Also, use to adjust  
the ringer volume.  
Search/Delete  
Use to search for a number in memory  
or to delete the last digit when typing  
text or numbers.  
Fax Forward  
Allows you to forward all received  
faxes to the defined remote fax  
machine for a specified date and time  
Flash/Status  
duration.  
Performs a switch-hook operation. Also  
use to switch the display status while  
performing dual jobs.  
Copy  
Use to copy a document.  
Redial/Pause  
Use to redial the last fax number or to  
insert a pause into a fax number.  
Start/Enter  
Starts a job. Also use to activate the  
selection shown on the display.  
OHD/V.Req (Off hook dial/voice request)  
Use to dial numbers without picking up the  
handset. Also use to make a voice call  
after sending or receiving a fax.  
Stop  
Use to stop an operation at any time.  
1.13  
Getting Started  
Installing the  
WorkCentre Pro 580  
Choosing a Location  
To help guarantee trouble-free operation of your machine,  
place it on a flat, stable surface near your workstation. Leave  
enough space to allow for easy paper loading, paper  
unloading, and opening of the front cover.  
Do not place your machine:  
• In direct sunlight.  
• Near heat sources or air conditioners.  
• In a dusty or dirty environment.  
Preparing Your Machine for Use  
When you take your machine out the box, note that it has  
been packaged to protect it during shipping. Before you use  
the machine, check for the following items:  
• Remove all tape shown and the tape securing the paper exit  
tray on the bottom of the WorkCentre Pro 580.  
• Open the front cover and remove the automatic document  
feeder protection sheet.  
• Remove all packaging materials.  
1.14 Getting Started  
         
Attaching the Trays  
Document Input Tray  
Insert the two tabs on the document input tray into the slots  
as shown.  
Extender  
Fold out the extender if  
necessary.  
Document Exit Tray  
Insert the two tabs on the document exit tray into the slots  
on the front of the WorkCentre Pro 580.  
Extender  
Fold out the extender if  
necessary.  
Insert one tab first, then while carefully pushing  
inward on the remaining tab, slide it into place.  
NOTE: Your machine is shipped with the  
paper exit tray already installed. Remove  
securing tape if not done previously, then  
extend the tray to use.  
Fold out the extender if necessary.  
1.15  
Getting Started  
   
Handset and Handset Cradle  
1
Plug the end of the coiled cord of the handset into the  
jack on the left side of your machine.  
2
3
Hold the cradle using your hand as shown.  
Attach the handset cradle to the main body.  
Insert the two tabs of the cradle into the slots on the left  
side of the machine as shown, and while pressing part  
on the bottom of the cradle, push the cradle toward  
the machine until it clicks into place.  
1.16 Getting Started  
 
Connecting to the Phone Line  
Telephone Line  
Plug one end of the telephone line cord into the line jack  
on the back of the WorkCentre Pro 580 and the other  
end into a standard phone wall jack.  
LINE  
EX  
T.  
To a standard  
phone wall jack  
Extension Phone  
If you want to use a regular phone or answering  
machine with your WorkCentre Pro 580, connect it to  
the jack labeled EXT.LINE on the back of the machine. If  
you want to use both, connect the answering machine to  
the WorkCentre Pro 580 and the telephone to the  
answering machine.  
NOTE: The WorkCentre Pro 580 must be connected to the wall  
jack. If it isn’t, it cannot answer incoming fax calls.  
1.17  
Getting Started  
         
Connecting to the Computer  
Your Xerox WorkCentre Pro 580 is equipped with a parallel  
interface port for use with IBM PCs and compatible  
computers. Using the supplied Centronics parallel cable,  
connect your WorkCentre Pro 580 to a computer that  
supports bi-directional communications (IEEE standard  
1284).  
NOTE: If using another parallel cable, ensure that it meets  
IEEE standard 1284 specifications.  
CAUTION: Make sure the computer is turned off, and the  
WorkCentre Pro 580 is unplugged from the power outlet.  
To connect the WorkCentre Pro 580 to a  
computer using a parallel cable, use the  
following steps:  
1
Plug the parallel cable into the connector on the back of  
the WorkCentre Pro 580. Swing the metal clips of the  
connector inward until they lock firmly inside the  
notches on the parallel cable connector.  
2
Connect the other end of the cable to the parallel port  
on your computer. If necessary, refer to your computer  
documentation for assistance with this procedure.  
1.18 Getting Started  
   
Plugging In the AC Power Cord  
Plug one end of the cord into the back of the machine and the  
other end into a standard AC power outlet.  
The WorkCentre Pro 580 will turn on and the display will show  
“SYSTEM INITIAL.It will then prompt you to enter the date  
and time. After entering the date and time, if there is no  
paper loaded, the display will show “NO PAPER.then if there  
is no cartridge installed, the display will show “JAM/ NO  
CARTRIDGES.”  
To AC outlet  
WARNING: There is NO On/Off switch for the WorkCentre Pro  
580. When the AC power cord is plugged in, the machine is fully  
energized.  
1.19  
Getting Started  
   
Loading Paper  
For best results, use high quality xerographic paper. The  
automatic paper feeder can hold a maximum of 150 sheets  
of 20lb (80 gs/m2) plain paper. The maximum capacity may  
be less, depending on the paper thickness. Refer to the  
Appendix for detailed print media specifications.  
NOTE: For stand-alone copy and fax operations, your machine  
supports A4, letter, and legal paper. After loading paper, make  
sure that you select the correct paper size.  
1
Pull the extension tray on the automatic paper feeder to  
the fully extended position.  
Automatic paper  
feeder  
2
Remove a stack of up to 150 sheets of paper from its  
packaging. Flex or fan the paper back and forth. Do not  
fold or crease the paper. Straighten the edges on a level  
surface.  
1.20 Getting Started  
     
3
Insert the paper with the print side facing you and the  
top of the page going into the tray first.  
L E T T E R H E A D  
NOTE: Letterhead is shown in the previous illustration for  
reference only.  
4
Adjust the paper guides to the width of the print media.  
Slide the guides until they lightly touch the stack of print  
media. Do not bend the print material.  
1.21  
Getting Started  
Installing the Laser Printer  
Cartridge  
1
Open the front cover by pulling the cover release  
buttons on both sides of the WorkCentre Pro 580  
towards you.  
2
Unpack the laser printer cartridge from its plastic bag,  
and then carefully remove the protective cover sheet.  
CAUTION: Do not touch the green photoreceptor drum.  
Scratches or smudges that appear on the photoreceptor will  
result in poor copy quality.  
3
Shake the laser printer cartridge from side to side 5 or 6  
times to distribute the toner evenly.  
1.22 Getting Started  
     
4
Locate the cartridge slots inside the machine, one on  
each side.  
5
Grasp the handle on the front of the laser printer  
cartridge and slide it down along the cartridge slots until  
it clicks into place.  
6
Close the cover. Make sure that the cover is securely  
closed.  
1.23  
Getting Started  
Setting the Date and Time  
The current date and time are shown in the display when the  
machine is on and ready for use (Standby mode). The date  
and time are printed on all faxes that you send.  
When you install your machine for the first time, the display  
prompts you to reset the date and time.  
1
2
Press the Setup button on the front panel. the display  
shows the first setup menu; “FAX NUMBER/NAME.”  
Press  
or  
until “TIME/DATE SETUP” appears, then  
press the Start/Enter button to access the Time/Date  
Setup menu.  
3
4
The display prompts you to choose a “DATE FORMAT.”  
Press the Start/Enter button.  
Press  
or  
to select the desired date format, then  
press the Start/Enter button.  
NOTE: If you select USA, the date appears in format of Month-  
Day-Year. The EUROPE format will be displayed in format of  
Day-Month-Year.  
The display shows the currently set date and time using  
the selected date format and prompts you to set the  
month. The cursor is under the first digit of the month  
and the number is blinking.  
5
Enter the correct date and time for each item using the  
number keypad. Each time you enter the appropriate  
number, the display prompts you to enter the next item  
1.24 Getting Started  
   
in the following order: MONTH, DATE, YEAR, HOUR, and  
MINUTE.  
Enter the time in 24-hour format. For example, enter  
22:30 for 10:30 P.M.  
If you enter an invalid number, the display does not  
proceed to the next step. If this happens, re-enter the  
correct number.  
6
When you are finished, press the Start/Enter button to  
save the setting. The display returns to Standby mode  
and shows the date and time you have set.  
JUL-21 22:30 FAX  
Setting Your Fax Number and Name  
(System ID)  
In some countries you are required by law to indicate your  
fax number on any fax you send. The System ID including  
your telephone number and name, will be printed at the top  
of each page sent from your machine.  
1
2
3
Press the Setup button on the front panel. The display  
shows the first setup menu; “FAX NUMBER/NAME.”  
Press the Start/Enter button to access the Fax  
Number/Name menu. The display shows “FAX NUMBER.”  
Press the Start/Enter button.  
If there is a number already set, the number appears.  
1.25  
Getting Started  
   
4
Enter the telephone number (up to 20 digits) to which  
your machine is connected.  
Press  
for plus sign (+) and # for a hyphen. If an  
or button  
incorrect number is entered, press the  
to move the cursor under the incorrect digit, then enter  
the correct number, or press the Search/Delete button  
to delete it.  
5
6
When the fax number in the display is correct, press the  
Start/Enter button . The display prompts you to enter  
your ID name. If there is a name already set, the name  
appears.  
Enter your ID name. This can be any name up to 40  
characters in length. You can enter alphanumeric  
characters using the Number keypad. Special symbols  
such as + and - can be included by pressing 0  
repeatedly. If you want to enter the same letter or  
number in succession (for example, SS, AA, 777), enter  
one digit, then move the cursor by pressing the  
button, and enter the next digit.  
Use the  
button to insert a space in the name.  
button two times moves the cursor two  
Pressing the  
positions to the right, creating a space.  
For additional details on how to use the Number keypad  
to enter alphanumeric characters, see page 1.27.  
7
Press the Start/Enter button when the name on the  
display is correct.  
1.26 Getting Started  
Entering Alphanumeric Characters  
As you perform various tasks, you will need to enter names  
and numbers using the number keypad. For example, when  
you set up the WorkCentre Pro 580, you have to enter your  
name (or your company’s name) and telephone number.  
When you store one-touch dial or speed dial numbers, you  
also enter the names associated with the numbers.  
When prompting you to enter a name, the LCD display will  
appear a shown below:  
You can then use the procedures described below to enter up  
to 40 letters and special characters, numbers or spaces.  
1
Locate the button labeled with the letter you want –  
press the button repeatedly until the correct letter  
appears in the display. You can also include special  
symbols (space, plus sign, etc.) in the name by using  
the  
0
key. See `Keypad Character Assignments’ on the  
next page.  
For example, to enter an ‘R, press  
7
(labeled PQRS)  
3 times. Each time you press  
7, the display shows a  
different letter–first ‘P, then ‘Q, R, S, and finally ‘7.’  
The letter appears on the display as shown below.  
2
To enter another letter, locate the Number keypad  
button labeled with the letter you want. Press the button  
repeatedly until the letter appears in the display.  
1.27  
Getting Started  
     
Or:  
If the next letter is printed on the same Number keypad  
button, move the cursor right by pressing  
button,  
then press the Number keypad button labeled with the  
letter you want.  
The blinking cursor moves right and the next letter  
appears on the display.  
3
Select additional letters in the same way. When you  
have finished entering the letters, press the Start/  
Enter button.  
Keypad Character Assignments  
Key  
1
Assigned numbers, letters, or characters  
Space › 1  
2
A › B › C › 2  
D › E › F › 3  
G › H › I › 4  
J › K › L › 5  
M › N › O › 6  
P › Q › R › S › 7  
T › U › V › 8  
W › X › Y › Z › 9  
3
4
5
6
7
8
9
0
+ › - › , › . › › / ›  
› # › & › 0  
1.28 Getting Started  
Editing Name  
If you make a mistake while entering a number or name,  
move the cursor under the incorrect digit by pressing  
or . Then, press the correct number to change, or press  
the Search/Delete button to delete the number.  
Using Save Modes  
There are four save mode buttons on the front panel of the  
WorkCentre Pro 580. Using these buttons, you can save  
toner, power consumption, paper for printing, and tolls for  
fax calls.  
Toner Save Mode  
Toner Save mode can be set to conserve the supply of toner  
in your laser printer cartridge.  
Press the Toner Save button on the front panel to turn this  
mode on or off.  
• If the LED is on, Toner Save mode activates and the  
machine uses less toner to print a page.  
NOTE: Print quality may be reduced when using Toner Save  
Mode.  
• If the LED is off, Toner Save mode deactivates and the  
machine prints in the normal mode.  
Power Save Mode  
Power Save mode lets you reduce power usage when the  
printer is idle.  
Press the Power Save button on the front panel to turn this  
mode on or off.  
1.29  
Getting Started  
     
• If the LED is on, Power Save mode activates and the  
machine will go to a reduced power state. But it takes  
slightly longer to receive incoming faxes due to warm up of  
the machine.  
• If the LED is off, Power Save mode deactivates and the  
machine keeps ready to operate with the minimum warm-  
up time. This uses more energy to keep your machine warm  
and ready to print.  
To specify how long the machine waits before going to the  
Power Save mode, press and hold down the Power Save  
button, press  
Enter button. Select the desired time length among 5MIN  
10MIN and 15MIN using or . Press the Start/Enter  
or  
to select ON and press the Start/  
,
button. Selecting OFF turns the Power Save mode off.  
NOTES:  
• Although you turned Power Save mode off by pressing  
the Power Save button, it activates if you have set a time  
length.  
• If your printer is used constantly, press and hold the Power  
Save button and set the time to OFF. This keeps the printer  
ready to print with the minimum warm-up time.  
1.30 Getting Started  
Paper Save Mode (2-up)  
With Paper Save mode on, you can save paper by reducing  
the image size and printing two pages on one sheet of paper  
when copying or printing received documents.  
Press the Paper Save button on the front panel to turn this  
mode on or off.  
• If the LED is on, Paper Save mode activates and the  
machine prints two pages on one sheet of paper when  
receiving a fax or making a copy of a document. The odd  
pages will be printed at the bottom of the paper. and the  
even pages at the top of the paper.  
Second page  
First page  
• If the LED is off, Paper Save mode is deactivated.  
To set up the Paper Save mode option, press and hold down  
the Paper Save button, and select the desired option by  
pressing  
or  
, then the Start/Enter button. The  
following options are available;  
2-UP COPY: Uses Paper Save mode for copying a  
document. Select ON or OFF using  
or , then press the  
Start/Enter button.  
2-UP FAX: Uses Paper Save mode for receiving faxes.  
Select ON to or OFF using  
or  
, then press the Start/  
Enter button.  
NOTES:  
• Print speed of the WorkCentre Pro 580 is considerably  
slower in the mode.  
• The data will be reduced in vertical and horizontal at the  
same rate depending on the paper size you chose in the  
Fax Paper Size setup menu.  
1.31  
Getting Started  
 
Toll Save Mode  
Toll Save mode allows you to save on the toll charges for  
telephone calls by transmitting the document stored in  
memory during the time slot when the call charge is  
discounted.  
1.32 Getting Started  
INSTALLING SOFTWARE  
2
Before the WorkCentre Pro 580 can interface with your  
computer, you must install driver files. These drivers will  
enable your computer to properly communicate with the  
WorkCentre Pro 580 for printing and scanning. All of the  
necessary drivers are contained on the CD included with  
your WorkCentre Pro 580.  
System Requirements  
Installing the Software  
Un-installing Software  
2.2  
2.3  
2.5  
 
System Requirements  
Proper operation of the WorkCentre Pro 580 requires that  
your personal computer meets or exceeds the following  
system requirements:  
Minimal requirements:  
Operating systems: Windows 95 OSR2/Windows 98/  
Windows 98 SE/Windows ME/Windows NT 4 Workstation or  
Server with Service Pack 3/Windows 2000  
Disk space: 120 MB for installation  
Memory: 32 MB  
CPU: Pentium 133  
Required software: Internet Explorer 4.01  
User rights: Administrative rights should be set for  
installation on Windows NT and Windows 2000.  
Recommended  
Operating systems: Windows 98/Windows 98 SE/  
Windows ME/Windows NT 4 Workstation or Server with  
Service Pack 5/Windows 2000  
Disk space: 120MB for Windows 95/98/ME, 290MB for  
Windows NT 4.0/Windows 2000  
Memory: 32MB for Windows 9x, 64MB for Windows NT/  
Windows 2000  
CPU: Pentium II 200  
Required software: Internet Explorer 4.01 or 5.0  
User rights: Administrative rights should be set for  
installation on Windows NT and Windows 2000.  
NOTE: Windows 95 versions prior to OSR2 are not  
recommended due to compatibility with OLE/COM libraries.  
2.2 Installing Software  
   
Installing the Software  
NOTE: For Windows 95/98 users, close “New Hardware Found”  
screen when the computer boots up.  
1
Insert the WorkCentre Pro 580 Driver CD-ROM into your  
CD-ROM drive.  
The CD-ROM automatically starts and the opening  
window appears.  
If the opening window does not appear, click Start, and  
then Run. Type D:\Xerox.exe, replacing “D” with the  
letter of your CD-ROM drive, and click OK  
.
2
When the opening screen appears, click on the  
checkboxes for what you want to install: PC Print, PC  
Scan, Control Centre Lite and/or User’s Guide. Click on  
Continue.  
2.3  
Installing Software  
   
3
A confirmation screen appears. Click Back to change  
your selections or click Continue to proceed.  
4
5
The installation will proceed, displaying the progress  
screens.  
When the installation is completed, The message box  
recommends you restart your computer. Click Reboot  
Windows, then Windows restarts.  
If your computer does not shut down and restart  
automatically, you must shut it down manually and  
restart for the changes to saved.  
2.4 Installing Software  
Un-installing Software  
Un-installing is required if you are upgrading the software or  
if your installation fails.  
NOTE: Before beginning un-installation, ensure all applications  
are closed on your PC. A system reboot is required after the  
software is un-installed.  
1
2
Start Windows if not already started.  
From the Start menu, select Programs, then select  
WorkCentre Pro 580, then select the item you wish to  
Uninstall.  
3
When your computer confirms your selection, click Yes.  
The printer driver and all its components are removed  
from your computer.  
2.5  
Installing Software  
   
4
When un-installation is done, click OK.  
5
Restart your computer manually to complete the un-  
installation.  
2.6 Installing Software  
FAX AND COPY OPERATIONS  
3
This chapter explains how to send and receive faxes and  
make copies with the WorkCentre Pro 580. This chapter also  
demonstrates how to use the advanced fax features and  
change the settings on the fax system.  
Setting up the WorkCentre Pro 580  
Sending a Fax  
3.2  
3.12  
3.20  
3.27  
3.30  
3.46  
3.57  
Receiving a Fax  
Making a Copy  
Automatic Dialing  
Advanced Fax  
Additional Functions  
 
Setting up the  
WorkCentre Pro 580  
Setting Volume  
Ringer Volume  
You can adjust the volume of the ringer to the desired  
loudness.  
1
In Standby mode, press  
current ringer volume setting.  
or  
. The display shows the  
2
Press  
or  
repeatedly until you find the desired  
loudness. Four levels are available; 0~3.  
You will hear the selected volume and the display will  
show the level. Setting ‘0’ turns the ringer off. The  
machine will work normally even if the ringer is set to  
off.  
3
Press the Start/Enter button to save the setting.  
3.2 Fax and Copy Operations  
       
Speaker Volume  
You can adjust the volume of the speaker to the desired  
loudness.  
1
Press the OHD/V.Req (Off hook dial/Voice request)  
button to adjust the speaker volume. If you cannot hear  
a dial tone, check the phone line connection.  
2
The display indicates “PHONE.Press  
or  
repeatedly until you find the desired loudness. Loudness  
is set in the range from 1 through 3, with 3 representing  
the loudest setting. The display shows the current  
volume level.  
SPEAKER VOL.[2]  
3
After choosing the desired volume level, press the  
OHD/V.Req button to return to the standby mode.  
Setting Alert Tones  
You can choose an alarm tone to sound when abnormal  
operating conditions occur; for example, when out of paper,  
or if a cover is open (Alarm Volume). You can also set the  
machine to beep when any key is pressed (Key Volume).  
1
2
Press the Setup button on the front panel. The display  
shows the first setup menu; FAX NUMBER/NAME.  
Press  
or  
until “VOLUME SETUP” appears, then  
press the Start/Enter button. The display shows  
“ALARM VOLUME.Press the Start/Enter button, the  
display prompts you to turn the sound on or off. Press  
or  
repeatedly to select on or off. Press the Start/  
3.3  
Fax and Copy Operations  
     
Enter button for your desired selection. The display  
changes to “KEY VOLUME.”  
3
4
Press the Start/Enter button to access the Key Volume  
menu.  
Press  
or  
repeatedly to select ON or OFF. Press the  
Start/Enter button for your desired selection. The  
display changes to “ALARM VOLUME.”  
5
To return to Standby mode, press the Stop button.  
3.4 Fax and Copy Operations  
Setting User-Selectable Features  
Your machine has various user-selectable features. These  
features are preset at the factory, but you may need to  
change them. To find out how the features are currently set,  
print the System Data list. For more information on printing  
the list, see Printing Reports on page 3.63.  
Setting a Feature  
1
Press the Setup button on the front panel. The display  
shows the first menu; “FAX NUMBER/NAME.”  
2
Press  
or  
until “SYSTEM SETUP” appears. Press the  
Start/Enter button. The display shows the first feature  
menu; “LANGUAGE.”  
3
4
5
Scroll through the features by pressing  
repeatedly.  
or  
When the feature you desire is displayed, press the  
Start/Enter button  
.
Choose the desired status by pressing  
repeatedly, or enter the desired value using the number  
keypad.  
or  
6
Press the Start/Enter button to save the setting. The  
display changes to the next feature.  
You can exit from system setup mode at any time by  
pressing the Stop button. The WorkCentre Pro 580  
returns to Standby mode without saving the setting you  
just changed (unless you first pressed the Start/Enter  
button.)  
3.5  
Fax and Copy Operations  
     
Selectable Options  
NOTE: These instructions assume you’ve followed the steps  
listed in the previous procedure, “Setting User-Selectable  
Features,and the machine is prompting you to change one of  
the options listed below.  
Language  
Send from memory  
Sending confirm  
Fax paper size  
Auto reduction  
Discard size  
Rings to answer  
Stamp rcv. name  
RCV. start code  
ECM mode  
Caller ID  
Junk fax barrier  
DRPD mode (distinctive ring pattern detection)  
LANGUAGE  
You can select the LCD display language. The available  
languages are ENGLISH GERMAN FRENCH ITALIAN  
SPANISH PORTUGUESE and DUTCH  
:
,
,
,
,
,
.
Press  
or  
repeatedly to select the desired language,  
press the Start/Enter button  
.
SEND FROM MEMORY  
:
With this feature enabled, all transmission documents are  
automatically scanned into memory, and it will not be  
necessary to wait until documents in the Automatic  
Document Feeder (ADF) are sent out before you can send  
or store other fax jobs.  
Press  
or  
repeatedly to select on or off, press the  
Start/Enter button  
.
3.6 Fax and Copy Operations  
 
SENDING CONFIRM  
:
A message confirmation report showing whether the  
transmission was successful, how many pages were sent,  
etc., can be selected to print after each fax transmission.  
Select ERROR to print only when an error occurs and the  
transmission was not successful.  
Select ON to print a confirmation report automatically each  
time you send a fax.  
Select OFF to turn this feature off.  
Press  
or  
repeatedly to select the desired setting,  
press the Start/Enter button  
.
FAX PAPER SIZE  
Select the paper size on which you will be printing.  
LETTER A4 and LEGAL sizes are available.  
:
,
Press  
or  
repeatedly to select the desired setting,  
press the Start/Enter button  
.
NOTE: If you set the Auto Reduction menu option, or turned  
Paper Save mode on, your machine will determine the  
reduction rate according to this setting.  
AUTO REDUCTION  
:
When receiving a document as long or longer than the  
paper installed in your machine, the machine can reduce  
the data in the document to fit the paper size currently  
loaded in the machine.  
Use this feature if you want to automatically reduce an  
incoming page (that would otherwise be divided into two  
pages) to fit on a single page. If the fax machine cannot  
reduce the data to fit onto one page with this feature  
3.7  
Fax and Copy Operations  
 
enabled, the data is divided and printed in actual size on  
two or more sheets.  
Select ON to enable. Note that this feature does not apply  
to the copy mode.  
Select OFF to turn this feature off. The overflow data will be  
printed out on a second page.  
Press  
or  
repeatedly to select on or off, press the  
Start/Enter button  
.
DISCARD SIZE  
:
When receiving or copying a document as long as or longer  
than the paper installed in your fax machine, you can set  
the fax machine to discard any excess image at the bottom  
of the page, to fit into the recording paper size.  
If the received page is outside the margin set, it will be  
printed on two sheets of paper at the actual size.  
If the data is within the margin, and the Auto Reduction  
feature is turned on, it will be reduced to fit onto the  
appropriate size paper (Discard does not take place). If the  
Auto Reduction feature is turned OFF or fails, the data  
within the margin will be discarded.  
Enter the desired discard size from 0 through 30 mm using  
the number keypad. Press the Start/Enter button.  
RINGS TO ANSWER  
:
You can select the number of times your machine rings  
before answering an incoming call. If you are using your  
machine as both a telephone and a fax machine, it is  
recommended that you set the ring count to at least 4 to  
give you time to answer a call.  
Enter the ring count by selecting a number from 1 through  
7 on the number keypad. The display will automatically  
advance to Stamp RCV. Name.  
3.8 Fax and Copy Operations  
STAMP RCV. NAME  
:
Enabling the feature causes the machine to automatically  
print the page number, and the date and time of the  
reception at the bottom of each page of a received  
document.  
Select ON to enable.  
Select OFF to disable.  
Press  
or  
repeatedly to select on or off, press the  
Start/Enter button  
.
RCV. START CODE : The remote receive start code allows  
you to initiate fax reception from an extension phone  
plugged into the EXT. jack on the back of your machine. If  
you pick up the extension phone and hear fax tones, enter  
the remote code and the machine will start receiving. The  
password is preset to ‘ 9 ’ at the factory.  
You may change the remote receive start code by selecting  
any number from 0 to 9 on the number keypad.  
NOTE: Only the middle digit can be changed.  
ECM MODE  
(Error Correction Mode) This mode compensates for poor  
line quality and ensures accurate, error-free transmission  
with another ECM-equipped facsimile machine. If the line  
quality is poor, transmission time may be increased when  
the ECM is enabled.  
Select ON to enable.  
Select OFF to disable.  
Press  
or  
repeatedly to select on or off, press the  
Start/Enter button  
.
CALLER ID  
:
When you receive a call, you can see the number of the  
person calling you if it is available from the phone company  
on which the call was made. (This option may not work  
when connected to a PABX.)  
3.9  
Fax and Copy Operations  
Select ON to turn on caller ID display.  
Select OFF to disable.  
Press  
or  
repeatedly to select on or off, press the  
Start/Enter button  
.
JUNK FAX BARRIER  
:
With this feature set to ON, the WorkCentre Pro 580 will  
only accept a fax sent from a remote fax when the fax  
number reported by the remote machine is stored in the  
WorkCentre Pro 580’s memory as a one-touch or two-digit  
speed dial number. This feature is useful for blocking any  
unwanted fax.  
Select ON to turn this feature on. You can receive only from  
the registered stations. Select OFF to turn this feature off.  
Anybody can send you a fax.  
Press  
or  
repeatedly to select on or off, press the  
Start/Enter button  
.
NOTE: This feature needs the number reported by the  
remote fax to be an exact match to a one-touch or speed  
dial number in the WorkCentre Pro 580. If you have a  
problem receiving faxes, turn this feature off.  
DRPD (Distinctive Ring Pattern Detection) MODE  
:
“Distinctive Ring” is a telephone company service which  
enables a user to use a single telephone line to answer  
several different telephone numbers. Each number is  
identified by different ring patterns.  
The DRPD setting will delay the set RINGS TO ANSWER by  
one ring because it is comparing each ring to memory.  
Using the Distinctive Ring Pattern Detection feature, your  
fax machine can “learn” the ring pattern you designate as  
the fax line. Once the pattern is learned, you can select  
DRPD Mode, and the WorkCentre Pro 580 will ignore any  
other ringing patterns on that line. Any telephone device  
connected to the EXT. LINE will continue to respond  
normally to the other ringing patterns.  
3.10 Fax and Copy Operations  
   
You can easily suspend or change Distinctive Ring Pattern  
Detection at any time.  
NOTE: Before using the Distinctive Ring Pattern Detection  
option, Distinctive Ring service must be installed on your  
telephone line by the telephone company. To setup  
Distinctive Ring Pattern Detection, you will need another  
telephone line at your location, or someone available to dial  
your FAX number from outside.  
Press  
or  
repeatedly to select your desired setting,  
press the Start/Enter button  
.
Select ON to turn this feature on.  
Select OFF to turn this feature off.  
Select SET to setup or change the Distinctive Ring Pattern  
Detection. The LCD displays “WAITING RING.Call your fax  
number from another telephone. It is not necessary to  
place the call from a fax machine. When your machine  
begins to ring, do not answer the call. The machine requires  
several rings to learn the pattern.  
When the machine completes learning, the LCD displays  
“END DRPD SETUP.”  
With the DRPD feature active, “DRPD” appears in the  
display and the previously set reception mode is ignored. If  
you turn off DRPD, the machine returns to any previously  
set reception mode.  
NOTES:  
• DRPD must be set up again if you re-assign your fax  
number, or connect the machine to another telephone  
line.  
• After DRPD has been set up, call your fax number again to  
verify that the machine answers with a fax tone. Then  
have a call placed to a different number assigned to that  
same line to be sure the call is forwarded to the extension  
telephone or answering machine plugged into the EXT.  
jack.  
3.11  
Fax and Copy Operations  
Sending a Fax  
Preparing Documents for Faxing or  
Copying  
To fax or copy documents that are printed on standard letter,  
legal or A4 size paper, follow these guidelines.  
• Do not attempt to feed the following types of documents  
into the machine:  
- wrinkled, curled, or folded paper  
- chemically processed paper (pressure-sensitive paper,  
carbon-coated paper, etc.)  
- coated paper (glossy, etc.)  
- thin paper (onion skin, airmail paper, etc.)  
- thick paper  
- small or short paper (such as a label, voucher, etc.)  
- paper made of cloth or metal  
To feed any of these documents, make copies using a  
standard copy machine and insert the copies into the  
document tray.  
• Remove all staples and paper clips before feeding the  
document.  
• Ensure any glue, ink, or correction fluid on the paper is  
completely dry before feeding the document.  
• Do not feed documents with pages that are different sizes  
or different thicknesses.  
3.12 Fax and Copy Operations  
   
ACCEPTABLE DOCUMENTS (for ADF)  
2 or More Sheets  
8.5 in. (W) x 11.7 in. (L)  
(216 mm x 297 mm)  
Max.  
Document Size  
5.8 in. (W) x 5.0 in. (L)  
(148 mm x 128 mm)  
Min.  
Effective Scanning  
Width  
8.26 in. (210 mm)  
Up to 20  
Number of sheets  
which can be loaded  
at a time  
Print Quality  
Paper weight  
Uncoated on both sides  
12.5 lb. to 28 lb.  
NOTE: ADF stands for Automatic Document Feeder. It allows  
you to stack original documents, which will be faxed or  
copied one by one.  
Setting Document Resolution and  
Contrast  
It is recommended that you fax documents that were printed  
with a typewriter, black ink or toner. The paper should be  
white or very light. The document should be of normal  
weight; do not use cardboard. Blue lines on a ruled pad will  
not fax well.  
When sending typical text based documents, you should not  
need to adjust the resolution and the contrast. However, if  
you send documents with unusual contrast characteristics,  
including photographs, you can adjust the resolution and  
contrast to ensure a high quality transmission.  
3.13  
Fax and Copy Operations  
   
Resolution  
By pressing the Resolution button repeatedly after loading a  
document, you can choose between STANDARD, FINE, or  
SUPER FINE modes.  
Mode  
Recommended for  
Standard  
Documents with normal sized characters.  
Documents containing small characters or  
thin lines, or for sending documents printed  
with a dot-matrix printer.  
Fine  
Documents containing extremely fine detail.  
SUPER FINE mode works only if the remote  
machine also supports SUPER FINE  
resolution.  
Super Fine  
Contrast  
Press the Rcv. Mode/Contrast button to compensate for the  
brightness or darkness of your faxed document. By pressing  
the Rcv. Mode/Contrast button repeatedly after loading a  
document, you can choose between NORMAL, DARKEN,  
LIGHTEN, or PHOTO.  
Mode  
Recommended for  
Faxing most documents.  
Normal  
Documents containing light print or faint  
pencil markings.  
Darken  
Lighten  
Documents containing dark print.  
Photographs or documents containing color  
or shades of gray. When selecting this mode,  
the WorkCentre Pro 580 automatically sets  
the resolution to Fine.  
Photo  
3.14 Fax and Copy Operations  
   
Loading Documents  
1
2
3
Place your document face down with the top edge  
going into the automatic document feeder.  
Adjust the document guides for the width of the  
document.  
Slide the sheet down into the automatic document  
feeder until it is grasped and pulled into the machine.  
Up to 20 sheets may be inserted at a time. If you insert  
more than one sheet, stagger the leading edge of the  
document slightly, and insert the document with a slight  
push to ensure they feed smoothly.  
To add pages while the fax is being sent, place them on  
top of the already loaded sheets.  
4
If necessary, use the Resolution and Rcv. Mode/  
Contrast buttons to change the resolution and the  
contrast (see page 3.13).  
3.15  
Fax and Copy Operations  
   
Sending a Fax Automatically  
1
After loading a document, enter the number of the  
remote fax using the keypad.  
One-touch or speed Dialing is also available if you have  
speed dial number. For information on storing and using  
numbers in the memory, see page 3.31.  
If you make a mistake while entering a number, press  
or  
to select the number then delete the digit.  
2
Press the Start/Enter button when the number appears  
correctly on the display. The machine dials the number  
and begins to transmit.  
Canceling a Transmission  
Press the Stop button any time during transmission. If the  
transmission has started “STOP PRESSED” appears in the  
display and the transmission is canceled. The WorkCentre Pro  
580 purges documents remaining in the automatic document  
feeder and returns to standby mode.  
Confirming a Transmission  
When the last document has been sent successfully, the  
machine beeps and returns to the Standby mode.  
If something went wrong during your fax transmission, an  
error message appears on the display. For a listing of error  
messages and their meanings, see page 6.7. When you  
receive an error message, press the Stop button to clear the  
message and resend the document.  
each transmission is completed. For more information, see  
“Setting User-Selectable Features” on page 3.5.  
3.16 Fax and Copy Operations  
   
Automatic Redialing  
If the number you have dialed is busy or there is no answer,  
the machine will automatically redial the number every three  
minutes up to a maximum of two times.  
The display shows “RETRY REDIAL?.If you want to redial the  
number immediately, press theStart/Enterbutton. To cancel  
redialing, press the Stop button.  
Last Number Redialing  
With a document loaded in the feeder, press the Redial/  
Pause button, the machine redials the last number and  
begins to transmit.  
The redial memory in your machine retains the last 10  
numbers called. The WorkCentre Pro 580 does not count the  
duplicates.  
1
2
3
Press and hold the Redial/Pause button for about 2  
seconds. “REDIAL PRESS ” is displayed.  
,
Press  
or  
to search through the memory until you  
find the desired number.  
When the number you desire number appears in the  
display, press the Start/Enter button to commence  
dialing. If a document is loaded in the automatic  
document feeder, transmission begins when the remote  
machine answers the call.  
Sending a Fax After Talking  
You can send a fax after talking with a person at the remote  
location.  
1
After loading a document, pick up the handset and call  
the remote location.  
3.17  
Fax and Copy Operations  
 
You can also use an extension phone to call the remote  
machine.  
NOTE: For a successful fax transmission, it is imperative that  
steps 3 and 4 occur in the proper order.  
2
3
4
When finished talking, instruct the person at the remote  
location to press the start button on their fax machine.  
The remote fax machine will send the initial fax tones.  
When you hear the fax tone from the remote fax  
machine, press the Start/Enter button on the  
WorkCentre Pro 580. The machine begins to transmit.  
Replace the handset and the call will end automatically.  
Voice Request  
If you are sending or receiving a document and need to speak  
to the other person during the same phone call, use Voice  
Request to alert the person at the remote site. You can also  
respond to a Voice Request made by the person at the remote  
end.  
Sending a Voice Request  
1
Press the OHD/V.Req button while a document is being  
sent or received. Voice Request signal is stored and then  
sent to the remote fax machine after the document has  
been sent or received.  
2
When the phone rings, pick up the handset and answer  
it.  
3.18 Fax and Copy Operations  
   
You can cancel a Voice Request by pressing the OHD/  
V.Req button again while you are sending or receiving a  
document.  
Answering a Voice Request  
When the phone rings after sending or receiving a fax, pick  
up the handset and answer it.  
If you do not answer the Voice Request, the WorkCentre Pro  
580 prints out the phone number from the location that made  
the Voice Request, as well as the time and date that the  
request was made.  
3.19  
Fax and Copy Operations  
Receiving a Fax  
About Reception Modes  
Your machine has five reception modes as described below:  
FAX mode, the machine answers an incoming call and  
immediately goes into receive mode.  
AUTO mode, the machine answers the incoming call. If a  
fax signal is not detected, the WorkCentre Pro 580 sounds  
a ringing tone to indicate a voice phone call. If the handset  
or external phone is not lifted while the ringing tone is  
sounding, the machine will switch to automatic fax  
reception mode.  
To use the ANS/FAX mode, you have to attach an  
answering machine to the EXT.LINE jack on your fax  
machine. If the WorkCentre Pro 580 senses a fax tone, it  
automatically switches to fax reception mode. However, if a  
fax is not sensed, the WorkCentre Pro 580 routes the call to  
the answering machine, and the caller can leave a  
message.  
• In TEL mode, the automatic fax reception is turned off. You  
can only receive a fax by manually picking up the handset  
or external phone and pressing the Start/Enter button to  
receive the fax.  
DRPD (Distinctive Ring Pattern Detection)  
Distinctive Ring” is a telephone company service which  
enables a user to use a single telephone line to answer  
several different telephone numbers. The number used to  
call a phone with this feature is identified by a distinctive  
ringing pattern consisting of various combinations of long  
and short ringing tones. This feature is often used by  
answering services that answer telephones for many  
different clients and need to know which number is being  
called by the ringing pattern of the phone.  
3.20 Fax and Copy Operations  
       
Using the Distinctive Ring Pattern Detection (DRPD), this  
machine “learns” the ring pattern you designate to answer  
the fax.  
Unless changed, this ringing pattern will continue to be  
recognized and answered as a fax call, and all other ringing  
patterns will be forwarded to the telephone or answering  
machine plugged into the EXT. LINE jack. You can easily  
suspend or change Distinctive Ring Pattern Detection at  
any time. For details on this feature, see page 3.10.  
With the DRPD feature active, DRPD appears in the display  
and the previously set reception mode is ignored. If you  
turn DRPD off, the machine returns to any previously set  
reception mode.  
The current reception mode is displayed when the machine  
is in Standby mode.  
Current reception  
mode  
JUL-21 15:30 FAX  
If you seldom use the fax line for voice conversations, set  
the WorkCentre Pro 580 to receive a fax automatically by  
selecting FAX mode.  
3.21  
Fax and Copy Operations  
Receiving Automatically in FAX  
Mode  
Your machine is preset to FAX mode at the factory. If you  
have changed the fax mode, take the following steps to  
receive faxes automatically:  
1
Press and hold down the Rcv. Mode/Contrast button  
until the mode changes, release the button. Repeatedly  
press the Rcv. Mode/Contrast button until the display  
shows “FAX,then press the Start/Enter button.  
2
When you receive a call, the machine answers the call  
“Setting User-Selectable Features” on page 3.5.  
To adjust the ringer volume, see “Setting Volume” on  
page 3.2.  
Receiving in AUTO Mode  
1
Press and hold down the Rcv. Mode/Contrast button  
until the mode changes, release the button. Repeatedly  
press the Rcv. Mode/Contrast button until the display  
shows “AUTO,” then press the Start/Enter button.  
2
When a call comes in, the machine answers on the  
selected ring count. If a fax tone is sensed, the machine  
receives the fax automatically.  
3.22 Fax and Copy Operations  
       
3
4
If a fax signal is not sensed when the machine answers  
the call, you will hear a second ringing tone indicating a  
voice phone call.  
Life the handset to answer the call. If the voice call is  
not answered within a specified time, the machine will  
switch to automatic fax reception mode.  
NOTE: If DRPD Mode is selected, you must first set DRPD  
mode to OFF. See “Setting User-Selectable Features” on  
page 3.5.  
3.23  
Fax and Copy Operations  
Receiving Automatically in ANS/  
FAX Mode  
For this mode, you MUST attach an answering machine to  
the EXT. jack on the back of your machine (see page 1.17).  
1
Press and hold down the Rcv. Mode/Contrast button  
until the mode changes, release the button. Repeatedly  
press the Rcv. Mode/Contrast button until the display  
shows “ANS/FAX,then press the Start/Enter button.  
Any incoming calls will be answered by the answering  
machine. The caller can then leave a message on the  
answering machine.  
2
If a fax tone is detected on the line, the fax receive  
mode is automatically activated.  
NOTES:  
• If you set your machine to ANS/FAX mode and your  
answering machine is switched off, or no answering  
machine is connected to the WorkCentre Pro 580, the  
machine will automatically go into FAX receive mode after  
6 rings.  
• If your answering machine has a ‘user-selectable ring  
counter, set it to answer incoming calls within 1 ring.  
• If the WorkCentre Pro 580 is in TEL mode and an  
answering machine is connected to the machine, turn off  
the answering machine. This will prevent the answering  
machine’s outgoing message from interrupting your  
phone conversation.  
• If DRPD Mode is selected, you must first set DRPD Mode  
to OFF. See “Setting User-Selectable Features” on  
page 3.5  
3.24 Fax and Copy Operations  
   
Receiving Manually in TEL Mode  
You can answer voice calls using the handset, and receive  
faxes manually.  
1
Press and hold down the Rcv.Mode/Contrast button  
until the mode changes, release the button. Repeatedly  
press the Rcv. Mode/Contrast button until the display  
shows “TEL,then press the Start/Enter button.  
2
3
Answer an incoming call by picking up the handset.  
If you hear a fax tone, or if the person on the other end  
asks you to receive a fax, press the Start/Enter button  
.
4
Replace the handset. The machine begins receiving and  
returns to Standby mode when the reception is  
complete.  
Receiving Manually Using an  
Extension Telephone  
telephone connected to the EXT. jack on back of your  
machine (see page 1.17). You can initiate a fax reception  
from an extension telephone without having to go to the fax  
machine.  
1
When you receive a call on the extension phone and  
hear fax tones, press the keys ‘ 9 ’ (star nine star) on  
the extension telephone.  
The WorkCentre Pro 580 receives the document.  
Press the buttons slowly in sequence. If you still hear  
the fax tone from the remote machine, try pressing  
9 ’ once again.  
3.25  
Fax and Copy Operations  
       
NOTE: The characters ‘ 9 ’ (star-nine-star) are preset at  
machines with extension phones rather than handsets. The  
asterisks in the code are fixed characters, but the number  
can be changed. See “Setting User-Selectable Features” on  
page 3.5.  
2
When you have finished speaking and receiving  
documents, replace the handset of the extension  
telephone.  
3.26 Fax and Copy Operations  
Making a Copy  
Copying Overview  
The WorkCentre Pro 580 is a high quality copier which offers  
the following features:  
Adjustable contrast : The contrast can be changed to  
obtain the best copy quality for documents containing faint  
markings, dark image, photographs, or other halftone  
images.  
Multiple copies : 1 to 99 copies of the document can be  
made.  
Reduce/Enlarge : You can reduce or enlarge the size of a  
copied image from 50% to 200% in increments of 1%.  
Collation : When the Collate Copy menu option is set to  
YES, the machine sorts the print copies. All pages of the  
document are printed in reverse order before the next copy  
is printed. For example, if printing two copies of a three-  
page document, the machine prints one complete  
document (page 3, page 2, page 1), before printing a  
second copy (page 3, page 2, page 1.)  
3.27  
Fax and Copy Operations  
     
Making a Quick Copy  
To make a quick copy without setting additional options:  
1
Load the document with the print side facing down into  
the automatic document feeder until it is grasped and  
pulled into the WorkCentre Pro 580.  
2
3
Press the Copy button.  
Using the numeric keypad, enter the number of copies  
you wish to make. The default setting is 01 copy.  
4
Press the Copy button. The WorkCentre Pro copies the  
document.  
NOTE: When making copies, resolution is automatically set  
to Super Fine.  
3.28 Fax and Copy Operations  
   
Using Advanced Copy Features  
You can select the quantity, reduction/enlargement, and  
collation for the printed copies.  
1
Load the document face down into the automatic  
document feeder until it is grasped and pulled into the  
machine. If necessary, press the Rcv. Mode/Contrast  
button to choose Normal, Darken, Lighten, Photo.  
2
3
4
Press the Copy button. The display prompts you to  
enter the copy quantity (1 to 99).  
For two or more copies, enter the desired number and  
press the Start/Enter button  
.
To reduce or enlarge the image size, enter the percent  
value of the desired zoom rate (50 to 200), then press  
the Start/Enter button  
.
5
The display shows the Collate Copy menu. Press  
or  
to select YES or NO. Setting YES will reverse the print  
order and sort the print job.  
Example: 2 copies of a 3-page document  
3
3
1
3
2
2
2
1
2
3
1
1
Collation on  
Collation off  
6
Press the Start/Enter button to begin copying.  
NOTE: Pressing Copy at any time before “COLLATE” is  
displayed begins the copy operation immediately without  
displaying the remaining options.  
3.29  
Fax and Copy Operations  
   
Automatic Dialing  
Inserting a Pause  
With some private telephone systems, you must dial an  
access code (9 for example) and listen for a second dial tone  
before dialing an outside number. In such cases, you must  
insert a pause in the telephone number. You can insert a  
pause in the telephone number when you are setting up a  
One-Touch or Speed Dial number, or when you dial a number  
without lifting the handset.  
To insert a pause, press the Redial/Pause button at the  
appropriate place while entering the telephone number.  
When you dial a number, the dialing process pauses for about  
3 seconds at the point where you inserted the pause.  
If you require a longer pause time, press the Redial/Pause  
button twice.  
3.30 Fax and Copy Operations  
       
One-Touch Dialing  
With One-Touch dialing you can store numbers in any of the  
20 one-touch buttons to automatically dial a number with a  
single press of the corresponding button.  
Storing a Number for One-Touch dialing  
1
Press and hold one of the 20 one-touch buttons for  
about 2 seconds. The display shows “Txx:, where “xx”  
represents the selected one-touch button number.  
selected location, the display shows that number. To edit  
the number, see page 3.32.  
If you press and hold a button used for group dialing,  
the display shows “GROUP ASSIGNED, then prompts  
you to press another one-touch button.  
2
Enter the fax number you want to store by using the  
number keypad, then press the Start/Enter button  
.
To insert a pause between numbers, press the Redial/  
Pause button; a ‘P’ appears on the display.  
If you make a mistake while entering a number, press  
or  
to select the digit and re-enter the correct  
number, or press the Search/Delete button to delete  
the digit.  
3
4
The display prompts you to assign a name. For  
information on how to enter names, see “Entering  
Alphanumeric Characters” on page 1.27.  
Or, you can skip assigning a name.  
Press the Start/Enter button when the name appears  
correctly or without entering a name. The display  
prompts you to enter another one-touch number.  
3.31  
Fax and Copy Operations  
     
5
To program another one-touch number, enter the  
desired one-touch button and repeat steps 2 through 4.  
Or, to return to Standby mode, press the Stop button.  
Editing a Number for One-Touch Dialing  
1
Press and hold the one-touch button for 2 seconds to  
select the desired phone number.  
2
Press  
or  
to move the cursor under the desired  
number and select the new number from the number  
keypad.  
Or, press the Search/Delete button to delete the digit.  
NOTE: When you press the one-touch dial number stored for  
group dial, the display briefly shows “G-REGISTERED” to  
indicate that the number is used for group dial, then you can  
edit the number.  
3
When you have finished editing, press the Start/Enter  
button  
.
Sending a Fax Using a One-Touch Number  
1
Adjust the document guides to match the width of the  
document. Load the document face down into the  
automatic document feeder until it is grasped and pulled  
into the machine.  
2
Press the one-touch button for the desired number. The  
WorkCentre Pro 580 will scan the document and dial the  
number automatically. When the remote fax machine  
answers the phone, the document will be transmitted  
automatically.  
3.32 Fax and Copy Operations  
 
Using Address Label  
A One-touch label sheet is included with the WorkCentre Pro  
580. As you store numbers in the one-touch dial locations,  
make a note of the numbers on the label to remind you which  
number is stored in each position.  
1
Remove the clear cover and label.  
2
Write information on the label and replace the label and  
cover.  
NOTE: You may want to use pencil in case you wish to  
change these numbers later.  
3.33  
Fax and Copy Operations  
 
Speed Dialing  
You can store up to 80 numbers in two-digit Speed Dial  
locations (01-80).  
Storing a Number for Speed Dialing  
1
Press and hold the Speed(#) button for about 2  
seconds.  
2
Enter a two-digit location number (01 through 80) to  
which you want to store a number, then press the  
Start/Enter button.  
selected location, the display shows that number. To edit  
the number, see page 3.35.  
3
4
Enter the fax number you want to store by using the  
number keypad, then press the Start/Enter button  
.
where xx represents the speed  
location you have selected at  
step 2.  
If you make a mistake while entering a number, press  
or  
to select the digit and re-enter the correct  
number, or press the Search/Delete button to delete  
the digit.  
To assign a name to the number, enter the desired  
name. For information on how to enter names, see  
“Entering Alphanumeric Characters” on page 1.27.  
If you do not want to assign a name, skip this step.  
5
6
Press the Start/Enter button when the name appears  
correctly or without entering a name. The display  
prompts you to enter another location.  
To program more speed dial numbers, repeat steps 2  
through 5.  
3.34 Fax and Copy Operations  
     
Or, to return to Standby mode, press the Stop button.  
Editing a Number for Speed Dialing  
1
Press and hold the Speed(#) button for about 2  
seconds.  
2
Enter the two-digit location number for the desired  
phone number you want to edit, then press the Start/  
Enter button. The display shows the stored number.  
3
Press  
or  
to move the cursor to the desired number  
and select the new number from the number keypad, or  
press the Search/Delete button to delete the digit.  
NOTE: When you press the speed dial number stored for  
group dial, the display briefly shows ‘G-REGISTERED’ to  
indicate that the number is used for group dial, then you can  
edit the number.  
4
When you have finished editing, press the Start/Enter  
button  
.
Sending a Fax Using a Speed Number  
1
Adjust the document guides to match the width of the  
document. Load the document face down into the  
automatic document feeder until it is grasped and pulled  
into the machine.  
2
3
Press the Speed(#) button then enter a two-digit speed  
dial location number.  
Press the Start/Enter button to dial the number. The  
WorkCentre Pro 580 will scan the document and dial the  
number automatically. When the remote fax machine  
answers the phone, the document will be transmitted  
automatically.  
3.35  
Fax and Copy Operations  
 
Group Dialing (for Multi-Address  
Transmission)  
Multiple one-touch and speed dial numbers can be registered  
as a group. By using the group number, you can send a  
document to multiple numbers in a single operation. The  
machine will dial the remote numbers in stored sequence. If  
the number is busy, the machine will dial the next stored  
number and after dialing all of the stored numbers, will  
automatically redial any number previously busy. Before you  
can use this feature, you must program the one-touch and  
speed dial numbers in a group.  
Storing One-Touch or Speed Dial Numbers  
for Group Dialing  
1
2
3
4
Press the Setup button. The display shows the first  
menu; “FAX NUMBER/NAME.”  
Press  
or  
until “GROUP DIAL SETUP” appears, and  
press the Start/Enter button  
.
Press one of the 20 one-touch buttons that you want to  
use for group dial.  
The display prompts you to confirm the use of this  
button for group dialing.  
Press the Start/Enter button to confirm.  
If you do not want to use the one-touch number, press  
the Stop button. Then, press another one-touch button.  
3.36 Fax and Copy Operations  
     
NOTE: If the button you chose has already been used for  
one-touch dialing or group dialing, the display warns that  
the one-touch number is used.  
Then you are allowed to select “OTHER” or “RENEW” by  
pressing  
or  
. To replace that number and continue,  
select RENEW. To start over with a different location, select  
OTHER. When the desired option is displayed, press the  
Start/Enter button  
.
5
6
The display prompts you to press a one-touch button or  
to enter a 2-digit speed dial number that you wish to  
include in the group.  
Press a one-touch button for the fax number you wish to  
include in the group.  
Or,  
Enter a 2-digit speed dial location for the fax number  
you wish to include in the group.  
7
8
9
Press the Start/Enter button. The display shows the fax  
number which was stored in the selected location.  
Repeat step 6 to 7 to enter additional numbers into the  
selected group.  
Press the Start/Enter button when you have entered all  
the desired destinations. The display prompts you to  
enter a name.  
10 To assign a name to the group, enter the desired name.  
See page 1.27 for entering alphanumeric characters.  
Or,  
If you do not want to assign a name, skip this  
procedure.  
3.37  
Fax and Copy Operations  
11 Press the Start/Enter button. The display asks you to  
select a one-touch number for another group dial.  
12 To continue storing, press another one-touch button and  
repeat steps 4 through 11.  
13 To stop, press the Stop button. The display returns to  
Standby mode.  
NOTE: You cannot include one group dial number in another  
group dial number.  
Editing Group Dial Numbers  
You can edit one-touch or speed dial numbers stored for  
group dialing.  
1
2
3
4
Press the Setup button on the control panel. The display  
shows the first menu; “FAX NAME/NUMBER.”  
Press  
or  
until you find “GROUP DIAL SETUP” then  
press the Start/Enter button  
.
Press the one-touch group dial button used for the  
group dial number you want to edit.  
Press  
or  
to select the option you want, then press  
the Start/Enter button  
.
Select MEMBER ADD to add a number, and enter as  
many numbers as needed. To stop entering numbers,  
press the Start/Enter button. Note that you cannot  
include one group number in another group dial number.  
Select MEMBER DELETE to delete a number. Press  
or  
the number that you want to delete is displayed, press  
the Start/Enter button  
to scroll to the number you want to delete. When  
.
5
When you are finished editing, press the Stop button.  
3.38 Fax and Copy Operations  
Sending a Fax Using Group Dialing (Multi-  
Address Transmission)  
You can use Group Dialing for the Delayed Transmission or  
Memory Transmission.  
Follow the procedure of the desired operation (Broadcasting  
transmission - page 3.46, Delayed transmission - page 3.48,  
and Toll Save transmission - page 3.61). When the display  
requests you to enter the remote fax number, press the one-  
touch button where you stored the group number. You can  
use only one group number for each operation. Continue the  
procedure to complete the desired operation.  
The machine automatically scans the document into memory  
and dials each of the numbers included in the group.  
3.39  
Fax and Copy Operations  
ControlCentre Lite  
With ControlCentre Lite, you can set up one-touch dial or  
two-digit speed dial numbers in your computer and download  
the information to your machine.  
1
2
Start Windows.  
Click the Start menu, and select Programs from the  
Start menu.  
3
4
Select Xerox WorkCentre Pro 580 on the Programs  
menu, and select Control Centre Lite  
.
The ControlCentre Lite dialog box appears.  
Gets the  
Phonebook  
numbers stored  
in your machine.  
Selects the type  
of automatic dial.  
Downloads the  
Phonebook  
numbers to your  
machine.  
Select the desired  
memory cell for  
the Phonebook  
entry.  
Deletes all the  
Phonebook  
numbers.  
Stores a new  
Deletes the selected  
number or edits the number.  
selected number.  
3.40 Fax and Copy Operations  
   
5
6
If necessary, press Read to get the numbers currently  
stored in your machine. The one-touch and/or speed  
dial numbers will be uploaded and displayed in the  
Control Centre Lite dialog box.  
Select the desired Phonebook number in the Phonebook  
list and click Edit. The Edit dialog box will appear.  
7
Enter any name and number, and click OK to save the  
information you just entered.  
NOTE: To enter a pause in the phone number, input the  
letter P.  
8
Repeat steps 6 and 7 to store more numbers.  
NOTE: Groups cannot be created or edited through  
ControlCentre Lite.  
9
When you have finished, you must click Write to  
download the numbers to your machine.  
10 Click Exit.  
3.41  
Fax and Copy Operations  
Saving and Using Phonebooks  
You can save phonebooks, then open and write them to your  
WorkCentre Pro 580. This may be useful if you send to  
several different sets of faxes.  
NOTE: Use this procedure to save One-Touch and Speed Dial  
information. You will need to manually recreate any groups.  
1
2
Start ControlCentre Lite, see page 3.40  
To save a phonebook, click on File.  
3
Choose Save Phonebook.  
3.42 Fax and Copy Operations  
   
Type an appropriate name for your phonebook, then  
click on Save. The phonebook will be stored on your  
computer.  
4
To open a phonebook, click on File > Load  
Phonebook. When the following screen appears, select  
the desired phonebook, then click Open.  
5
6
You can write the phonebook to your WorkCentre Pro  
580 by clicking on Write.  
Click Exit when you are finished.  
Searching for a Programmed  
Number in the Memory  
There are two ways to search for a number in the memory.  
You can either scan from A to Z sequentially, or you can  
search using the first letter of the name associated with the  
number.  
Searching Sequentially through the  
Memory  
1
Press the Search/Delete button on the front panel.  
3.43  
Fax and Copy Operations  
   
2
Press  
or  
to scroll through the memory until you  
find the name and number you want.  
Pressing  
or  
allows you to search upward or  
downward through the entire memory in alphabetical  
order (from A to Z).  
While searching through the machine’s memory, you will  
see that each entry is preceded by one of three letters:  
T’ for one-touch dial, ‘S’ for speed, or ‘G’ for group dial  
number. These letters tell you how the number is stored.  
3
When the name and number you want appears on the  
display, press the Start/Enter button to dial.  
If a document is loaded, the document begins to be  
transmitted when the remote fax machine answers the  
phone.  
Searching by the First Letter  
1
Press the Search/Delete button, then press the button  
labeled with the letter you want to search for. A name  
beginning with the letter appears on the display.  
For example, if you want to find the name ‘MOBILE,’  
press the ‘6’ button, which is labeled with ‘MNO.’  
2
3
Press or  
find the name you want.  
to move through the memory until you  
When the name and number you want appear, press the  
Start/Enter button to initiate dialing.  
3.44 Fax and Copy Operations  
Chain Dialing  
Chain dialing allows you to manually add a dialing prefix to  
any of your pre-programmed 20 One-Touch numbers. By  
using chain dialing, you may enter a long distance code or  
access code then press the programmed one-touch number.  
The WorkCentre Pro 580 will dial the code then the fax  
number in the One-Touch and transmit the document.  
1
Adjust the document guides to match the width of the  
document. Load your document face down into the  
automatic document feeder until it is grasped and pulled  
into the machine. If necessary, adjust Resolution and  
Contrast. For details, see page 3.13.  
2
Press the OHD/V. Req (Off hook dial/Voice request)  
button. When you hear the dial tone enter your long  
distance code or access code, you will hear the machine  
dial the numbers that you press. Press the desired One-  
Touch button for your fax number destination. Then  
press the Start/Enter button. The WorkCentre Pro 580  
will dial the stored One-Touch phone number and after it  
connects to the remote fax machine it will send the  
document.  
NOTES:  
• This feature will only work in conjunction with the One-  
Touch locations. It will not work with speed dial numbers  
or group numbers.  
• Only manual transmissions from the automatic document  
feeder may be performed with the chain dial feature.  
• Chain dialing only works with numbers entered before the  
press of the One-Touch button.  
3.45  
Fax and Copy Operations  
   
Advanced Fax  
Broadcasting  
With Broadcasting, documents are stored in memory and  
automatically sent to one or more remote stations. Use this  
feature to send your documents to multiple locations.  
You can store a maximum of twenty one fax numbers for a  
memory transmission. If you need to send your fax to more  
than twenty one locations, you can increase the number of  
fax locations dialed by including a Group Dial number as the  
first one of the twenty one numbers.  
After sending, the documents are automatically erased from  
memory.  
1
Adjust the document guides to match the width of the  
document. Load your document face down into the  
automatic document feeder until it is grasped and pulled  
into the machine. If necessary, adjust the resolution and  
contrast. For details, see page 3.13.  
2
3
4
Press the Advanced FAX button. The display shows the  
first menu; “BROADCASTING.”  
Press the Start/Enter button to access the Broadcasting  
menu.  
Enter the number of the remote machine. There are  
three methods available to do this:  
• Direct entry of the telephone number using the  
number keypad.  
• One-touch by pressing a one-touch button including  
group dial buttons.  
Speed dial using the Speed(#) button and a 2-digit  
speed dial number on the number keypad, then press  
3.46 Fax and Copy Operations  
     
the Start/Enter button. The stored number appears  
on the display.  
5
6
Press the Start/Enter button to confirm the number.  
The display asks you to enter another fax number.  
If you want to send to more than one location, repeat  
steps 4 and 5.  
or,  
To send to one location or when you complete the last  
fax number setting, press the Start/Enter button.  
NOTE: You cannot use more than one group dial number in a  
broadcast. If you want to use a group dial number, it must  
be the first location entered into the broadcast.  
7
The document will be scanned into memory. The display  
shows the memory capacity and the number of pages  
being stored. The WorkCentre Pro 580 begins sending  
the documents in order of the numbers you entered.  
NOTES:  
• If “MEMORY FULL” condition occurs while scanning into  
the memory, the display will show:  
Press  
or  
to select the option you want. If you select  
Cancel, broadcasting is cancelled. If you select Done,  
your machine performs broadcasting only with the pages  
already scanned.  
• If an error occurs while sending to a specific number, the  
machine transmits the document to all the other  
numbers, then retries the number that previously  
recorded an error. After completing the transmission, your  
machine prints the multi-communication report.  
3.47  
Fax and Copy Operations  
Delayed Fax  
You can configure your WorkCentre Pro 580 to send a fax at  
a specified time. Up to 10 delayed transmission operations  
can be reserved in your machine.  
1
Adjust the document guides to match the width of the  
document. Load your document face down into the  
automatic document feeder until it is grasped and pulled  
into the machine. If necessary, adjust Resolution and  
Contrast. For details, see page 3.13.  
2
3
Press the Advanced FAX button. The display shows the  
first menu; “BROADCASTING.”  
Press  
or  
until “DELAYED FAX” appears, and press  
the Start/Enter button to access the Delayed FAX  
menu.  
4
Enter the number of the remote machine using the ten  
number keypad. There are three methods available to  
do this:  
• Direct entry of the telephone number using the  
number keypad.  
• One-touch by pressing a one-touch button including  
group dial buttons.  
Speed dial using the Speed(#) button and a 2-digit  
speed dial number on the number keypad, then press  
the Start/Enter button. The stored number appears  
on the display.  
5
6
Press the Start/Enter button to confirm the number.  
The display asks if you want to enter another fax  
number.  
If you want to send to more than one location, repeat  
steps 4 and 5.  
3.48 Fax and Copy Operations  
   
or,  
To send to one location or when you complete the last  
fax number setting, press the Start/Enter button  
.
NOTE: You cannot use more than one Group dial number in  
a delayed fax. If you want to use a Group dial number, it  
must be the first location entered into the delayed fax.  
7
The display prompts you to enter a name.  
If you want to assign a name to the transmission, enter  
For details on how to enter the name using the number  
keypad, see page 1.27.  
NOTE: The name entered identifies this delayed fax  
operation. This makes it easier to identify the operation if  
you need to add documents or cancel the operation.  
8
Press the Start/Enter button. The display shows the  
current time in brackets and asks you to enter the time  
when the fax is to be sent.  
The current time  
9
Enter the time using the number keypad, then press the  
Start/Enter button  
.
Enter the time in 24-hour format. For example, enter  
22:30 for 10:30 P.M. If you set a time earlier than the  
current time, the document will be sent at that time on  
the following day.  
10 The document will be scanned into memory. The display  
shows the memory capacity and the number of pages  
being stored.  
3.49  
Fax and Copy Operations  
11 The machine returns to Standby mode and the display  
alternates between messages to remind that you are in  
Standby mode and that a Delayed Transmission is set.  
NOTE: To cancel the operation reserved in memory, see  
“Canceling a Scheduled Operation” on page 3.56. To add  
documents to the operation reserved in memory, see  
“Adding Documents to a Scheduled Operation” on  
page 3.55.  
Priority Fax  
When priority fax is enabled, a high priority document can be  
transmitted ahead of previously scheduled operations. In this  
operation, the document is scanned in to memory. It is  
immediately transmitted at the conclusion of any operation  
already in progress. A priority fax interrupts a broadcast  
operation between stations (for example, when transmission  
to station A ends but before transmission to station B  
begins), or between redial attempts.  
1
Adjust the document guides to match the width of the  
document. Load your document face down into the  
automatic document feeder until it is grasped and pulled  
into the machine. If necessary, adjust Resolution and  
Contrast. For details, see page 3.13.  
2
3
4
Press the Advanced FAX button. The display shows the  
first menu; “BROADCASTING.”  
Press  
or  
until “PRIORITY FAX” appears, then press  
the Start/Enter button to access the Priority Fax menu.  
Enter the number of the remote machine using the ten  
number keypad. There are three methods available to  
do this:  
• Direct entry of the telephone number using the  
number keypad.  
3.50 Fax and Copy Operations  
   
• One-touch by pressing a one-touch button.  
Speed dial using the Speed(#) button and a 2-digit  
speed dial number on the number keypad, then press  
the Start/Enter button. The stored number appears  
on the display.  
NOTE: You cannot use a group dial button with priority fax.  
5
6
Press the Start/Enter button to confirm the number.  
The display asks if you want to enter another fax  
number. Press the Start/Enter button to confirm the  
number. The display prompts you to enter a name.  
If you want to assign a name to the transmission, enter  
For details on how to enter a name using the number  
keypad, see page 1.27.  
operation. This makes it easier to identify the operation if  
you need to cancel it. See “Canceling a Scheduled  
Operation” on page 3.56.  
7
8
Press the Start/Enter button. The document will be  
scanned into memory. The display shows the memory  
capacity and the number of pages being stored.  
The machine shows the number being dialed, then  
sends the document.  
3.51  
Fax and Copy Operations  
Polling  
What is Polling?  
Polling is used when one fax machine requests another to  
send a document. This is useful for sending unattended  
faxes. The person who wants to receive the document calls  
the machine holding the original and requests that the  
document be sent. In other words, it “polls” the machine  
holding the original.  
Polling Transmission  
You can program the fax machine to send documents when  
polled by a remote fax machine. It is possible to assign a poll  
code to prevent unauthorized polling of your machine. When  
you secure your machine using a poll code, only those who  
know the poll code can poll your machine.  
1
Adjust the document guides to match the width of the  
document. Load your document face down into the  
automatic document feeder until it is grasped and pulled  
into the machine. If necessary, adjust Resolution and  
Contrast. For details, see page 3.13.  
2
3
4
Press the Advanced FAX button. The display shows the  
first menu; “BROADCASTING.”  
Press  
or  
until “SEND POLLING” appears, and press  
the Start/Enter button to access the Send Polling menu.  
The display prompts you to enter a 4-digit poll code.  
NOTE: The poll code is preset to 0000 at the factory which  
represents no poll code. If a poll code other than 0000 is  
used, polling will be restricted to the WorkCentre Pro 580’s  
only.  
POLL CODE [0000]  
3.52 Fax and Copy Operations  
   
5
6
To use a poll code, enter a 4-digit code (except for  
0000), then press the Start/Enter button  
.
Or,  
If you do not want to secure the transmission with a poll  
code, press the Start/Enter button when the display  
shows 0000 for the poll code. If you previously entered  
a poll code, and do not want one, you may enter 0000  
then press the Start/Enter button.  
The display prompts you to store the document in the  
WorkCentre Pro 580’s bulletin memory.  
NOTE: If you store the document in the bulletin board  
memory, more than one remote station can poll that  
document from your machine. If not, the file will be  
automatically erased after being polled by a remote  
machine.  
7
Press  
Start/Enter button  
or  
to highlight YES or NO, then press the  
.
To store the document in the bulletin board memory,  
select YES. Multiple remote stations can poll the  
document from the WorkCentre Pro 580.  
If you do not want the document to be stored in bulletin  
board memory, select NO. The document will  
automatically be erased after being polled by a remote  
machine.  
8
The machine stores the document in memory. The  
display counts the number of pages being stored in  
memory and the memory capacity remaining.  
The machine returns to Standby mode and the display  
shows a reminder that a Polling Transmission is set. The  
machine automatically switches to FAX mode (automatic  
receiving) when set to be polled.  
3.53  
Fax and Copy Operations  
Polling Reception  
With polling reception, you can receive documents from an  
unattended remote fax machine.  
NOTE: The remote machine must also support polling to use  
this feature.  
1
2
3
4
Press the OHD/V.Req button or pick up the handset and  
when you hear a dial tone, dial the remote fax machine.  
When you finish dialing, press the Advanced FAX  
button. Then, “RECEIVE POLLING?” appears.  
Press the Start/Enter button. The display asks you for a  
4-digit code. Poll code ‘0000’ represents no code.  
If the remote machine is secured with a poll code, you  
must enter the correct code, and press the Start/Enter  
button  
.
Or,  
If the remote machine is not secured with a poll code,  
press the Start/Enter button to accept [0000] which  
represents no code.  
5
The machine begins to receive polling.  
NOTES:  
To cancel the operation, press the Stop button at any  
time.  
• Not all fax machines have polling capability, and polling  
incompatibility can occur between different  
manufacturers.  
• If a poll code other than 0000 is used, polling will be  
restricted to WorkCentre Pro 580’s only.  
3.54 Fax and Copy Operations  
 
Adding Documents To a Scheduled  
Operation  
You can add documents to a delayed transmission and polling  
transmission previously entered into memory.  
1
Adjust the document guides to match the width of the  
document. Load your document face down into the  
automatic document feeder until it is grasped and pulled  
into the machine. If necessary, adjust Resolution and  
Contrast. For details, see page 3.13.  
2
3
Press the Advanced FAX button. The display shows the  
first menu; “BROADCASTING.”  
Press  
or  
until “ADD SCHEDULE” appears, and  
press the Start/Enter button. The display shows the  
operation, time and name currently reserved in  
memory.  
4
5
Press  
which you want to add documents, then press the  
Start/Enter button  
or  
repeatedly until you find the operation to  
.
The machine automatically adds the new documents to  
the pages already in memory, and displays the memory  
capacity and the number of pages.  
After storing, the machine briefly displays the total  
number of pages, then returns to Standby mode.  
3.55  
Fax and Copy Operations  
   
Canceling a Scheduled Operation  
1
2
Press the Advanced FAX button. The display shows the  
first menu; “BROADCASTING.”  
Press  
or  
until “CANCEL SCHEDULE” appears, and  
press the Start/Enter button. The display shows the  
operation, time and number currently reserved in the  
memory.  
3
4
Press  
or  
repeatedly until you find the operation  
you want to cancel, then press the Start/Enter button  
The display asks you to confirm your selection.  
.
Press the Start/Enter button to cancel the selected  
operation. The operation is deleted from memory. Or  
press the Stop button to return to the standby mode  
without canceling the operation.  
NOTE: Canceling a scheduled operation will allow you to  
cancel any operation in the WorkCentre Pro 580 memory.  
This includes delayed fax transmissions, polling  
transmissions, bulletin board polling, and current memory  
send/broadcast transmissions that have not completed and  
are waiting to redial.  
3.56 Fax and Copy Operations  
   
Additional Functions  
Sending a Flash  
Some special phone services require a switch-hook signal for  
proper operation. For example, if you have call-waiting, you  
can put a call on hold and take a second call on the same line  
by pressing the Flash/Status button.  
1
When you are talking on the telephone and hear the call  
waiting signal, press the Flash/Status button once. The  
first caller is put on hold and you are connected to the  
second caller.  
2
Press the Flash/Status button again to talk to the first  
caller again.  
NOTE: If you do not have call waiting service setup on the  
phone line, do not press the Flash/Status button during a  
call. If you do, you could disconnect the line.  
3.57  
Fax and Copy Operations  
     
Monitoring a Dual Job Status  
The WorkCentre Pro 580 can perform more than one function  
simultaneously. For example, you can;  
• Receive a fax into the memory while making a copy.  
• Store a fax document for later transmission while printing  
an incoming fax.  
When the machine performs dual tasks, press the Flash/  
Status button to see the current status on the display of the  
other operation. Each time you press the Flash/Status  
button, the current status of the two operations displays  
alternatively.  
Forwarding Received Faxes  
You can forward all faxes which you receive during a specified  
date and time period to a specified remote station. This can  
be useful when you are away from your WorkCentre Pro 580  
and want to receive your faxes at another fax machine.  
Setting Time and Destination for  
Forwarding Faxes  
To forward received faxes, you must program the phone  
number of the remote fax machine where the fax is to be sent  
and the start time and end time of a period when the Fax  
Forward feature operates.  
1
2
Press and hold down the Fax Forward button for about  
2 seconds.  
Enter the number of a designated fax machine to where  
the faxes are to be forwarded using the number keypad,  
one-touch dial, or speed dial number.  
3.58 Fax and Copy Operations  
       
NOTES:  
• If a number has already been programmed for fax  
forwarding, the display shows that number. To edit the  
number, see page 3.60.  
• You cannot use Group dial numbers for forwarding a fax.  
3
4
5
Confirm you have entered the correct number in the  
display, press the Start/Enter button. The display  
prompts you to enter the start time.  
Enter the date and time for Fax Forwarding to start and  
press the Start/Enter button. The displays prompts you  
to enter the end time.  
Enter the date and time for Fax Forwarding to end and  
press the Start/Enter button  
.
NOTE: The display shows the current date and time or the  
previously programmed start and end times if the time has  
not elapsed.  
Turning Fax Forwarding On or Off  
Press the Fax Forward button on front panel to turn this  
feature on or off. Each press of the button will toggle between  
on or off.  
• When the Fax Forward button is lit, Fax Forwarding is  
active. All faxes received by the WorkCentre Pro 580 during  
the specified period will be automatically forwarded to the  
registered station.  
• If the LED is off, Fax Forwarding is deactivated.  
3.59  
Fax and Copy Operations  
 
NOTES:  
• If an error occurs during forwarding a fax, your machine  
will automatically redial the number every three minutes  
up to a maximum of two times, just like normal fax  
operation.  
• The Sending Confirmation report which shows time when  
faxes are forwarded, the designated fax number, the  
transmission result, the contents of the fax and so on will  
automatically print after each received fax is forwarded.  
Editing Fax Forwarding  
You can edit the designated fax number, start time and end  
time.  
1
Press and hold down the Fax Forward button for about  
2 seconds. The current fax forward telephone number is  
displayed.  
2
3
Enter a new number or use the  
or  
to move the  
cursor under the desired digit and enter a new number  
from the number keypad. Press the Start/Enter  
button. The display prompts you to edit the start time.  
Enter a new date and start time or use the  
move the cursor under the information you want to  
or  
to  
change. Enter the information from the number keypad  
and press the Start/Enter button. The display prompts  
you to edit the end time.  
4
5
Enter a new date and end time or use the  
move the cursor under the information you want to  
change. Enter the information from the number keypad  
and press the Start/Enter button. The display prompts  
you to edit the fax number.  
or  
to  
Press the Stop button to exit. To turn Fax Forwarding on  
or off see see page 3.59.  
3.60 Fax and Copy Operations  
 
Toll Save Faxing  
The Toll Save Fax feature can save telephone toll charges by  
storing the document in memory and sending it at the  
specified time during the off peak time slot, which is a period  
of time when the toll charge for the telephone call is reduced.  
Setting Time for Toll Save Fax  
1
Press and hold down the Toll button. The display  
prompts you to enter the time when the fax is to be  
sent.  
The current time or  
the time you have  
set previously  
TIME 18:40  
2
Enter the time in 24-hour format using the number  
keypad, the press the Start/Enter button. The display  
shows briefly the time you have set, then returns to  
Standby mode.  
NOTE: Toll save time slot may vary depending on your  
contract with your long distance phone company. Contact  
your telephone company for this information.  
Sending a Toll Save Fax  
1
Adjust the document guides to match the width of the  
document. Load your document face down into the  
automatic document feeder until it is grasped and pulled  
into the machine. If necessary, adjust Resolution and  
Contrast. For details, see page 3.13.  
2
Press the Toll button. The Toll Save LED will light. The  
display will flash “Toll Save On.”  
3.61  
Fax and Copy Operations  
   
NOTE: When turned on, the Toll Save feature will use the  
last programmed time. If you want to send at a different  
time, change the time following the steps “Setting Time for  
Toll Save Fax.”  
3
Enter the number of the remote machine using the ten  
number keypad. There are three methods available to  
do this:  
• Direct entry of the telephone number using the  
number keypad.  
• One-touch by pressing a one-touch button including  
group dial buttons.  
Speed dial using the Speed(#) button and a 2-digit  
speed dial number on the number keypad, then press  
the Start/Enter button. The stored number appears  
on the display.  
4
5
The document will be scanned into memory. The display  
shows the memory capacity and the number of pages  
being stored.  
The machine returns to Standby mode and the display  
alternates between messages to remind that you are in  
Standby mode and that a Toll Save fax is scheduled.  
The scanned document will be sent at the time which  
you have defined.  
NOTES: To cancel the Toll Save fax operation reserved in  
memory, see “Canceling a Scheduled Operation” on  
page 3.56.  
CAUTION: When the Toll Save LED is illuminated, all fax  
transmit operations will be scanned into memory and sent at  
the programmed time. After you complete entering a Toll  
Save operation, press the Toll Save button to turn the LED  
off. Any operations entered into Toll Save will still transmit at  
the appropriate time, but this will prevent other users from  
accidentally having their jobs delayed.  
3.62 Fax and Copy Operations  
Printing Reports  
You can print help and reports containing useful information.  
NOTE: Lists that print out automatically will not print if there  
is no paper loaded or a paper jam has occurred.  
To Print Lists  
1
Press Report/Help on the front panel. The display  
shows the first menu.  
HELP  
2
Press  
or  
until you find the list you want to print,  
then press the Start/Enter button. The selected list will  
be printed.  
Help  
Shows the machine’s basic functions and commands and can  
be used as a quick reference guide.  
Sent Journal  
Shows activity information for the last 40 fax transmissions.  
This report shows the fax number/name, start time, duration  
(time), mode, pages and results.  
Received Journal  
Shows activity information for the last 40 fax receptions. This  
report shows the shows the fax number/name, start time,  
duration (time), mode, pages and results.  
Phonebook  
Lists all numbers currently stored in memory as One-touch  
dial numbers, Speed dial numbers, and Group dial numbers.  
3.63  
Fax and Copy Operations  
     
Sending Confirmation  
Shows the fax number, the number of pages, elapsed time of  
the operation, the communication mode, and the  
communication results for the last transmission. This  
following ways according to your setting in System Setup  
(see page 3.7):  
• Automatically after each transmission (ON)  
• Automatically only if an error occurs during transmission  
(ERROR)  
• No report printed automatically (OFF).  
Schedule Information  
Shows the document currently stored for Delayed  
transmission, Priority transmission, Broadcasting, Send  
polling and Toll Save fax. The list shows the starting time,  
type of operation, etc.  
System Data List  
Shows the status of the user-selectable options. After you  
change any setting, print this list to confirm your changes.  
The following reports print automatically and are not  
controlled by the Report/Help Button.  
Multi-Communication Report (Broadcast  
Report)  
Is printed automatically after sending documents to or  
receiving documents from more than one location.  
Callback Message  
Is printed out automatically when you do not respond to a  
remote operator’s Voice Request.  
Power Failure Report  
Is printed out automatically when power is restored after a  
power failure. This report shows data erased by the power  
failure.  
3.64 Fax and Copy Operations  
PRINTING  
4
Read this chapter to learn how to select and load print media  
and how to use the print settings.  
4.2  
4.4  
4.7  
Using the Manual Paper Feeder  
Specialty Paper Guidelines  
4.10  
Printing  
Fitting Your Document To a Selected Paper Size  
Printing Posters  
Using Page Overlay  
4.11  
4.14  
4.15  
4.16  
4.17  
4.19  
4.21  
4.23  
4.28  
Printing in a Network Environment  
 
Print Media  
Selecting Print Media  
The type of media you select affects the performance and  
print quality.  
Selecting Media Types  
Most photocopy paper, postcards, index cards,  
transparencies, envelopes, and labels will work with your  
printer, particularly paper that is marked for use in laser  
printers. For the best results, use one of the papers  
developed especially for laser printers.  
What to Consider  
Desired outcome. The paper you choose should be  
appropriate for the project. For example, use greeting card  
paper when making party invitations.  
Size. Choose any size paper that fits easily within the paper  
guides of the printer.  
Weight. Use 20~24-pound or 75~90 g/m2 plain paper for  
multipurpose, everyday use.  
Brightness. Some papers are whiter than others and  
produce sharper, more vibrant colors. Use white paper for  
documents with any other pictures.  
Surfacesmoothness. The smoothness of the paper affects  
how crisp the printing looks on the paper. Glossy, coated  
paper works well for pictures and charts where you want  
crisp lines.  
4.2 Printing  
       
Get the Right Paper  
Your machine is designed to work well on most common  
office paper types and with quality 25% cotton bond paper.  
Because your printer uses toner to produce an image, paper  
that accepts toner produces the best results. Be sure to test  
a variety of paper types before buying large quantities.  
Paper that Might Not Work  
• Highly textured stock, such as linen, may not print evenly  
because the toner can bleed.  
• Extremely smooth, shiny, or coated papers not specifically  
designed for laser printers can jam the printer and repel  
toner.  
• Multi-part forms, such as duplicate or triplicate forms can  
wrinkle and jam; the toner is also more likely to smear.  
• Paper in poor condition — with tears, dust, wrinkles, curled  
or bent edges, or that doesn’t lie flat can jam the printer.  
• Envelopes with thick or crooked edges; envelopes that are  
damaged, curled, wrinkled, or irregularly shaped;  
envelopes that are shiny or embossed; or envelopes with  
clasps or windows.  
Selecting Media Sizes  
The automatic paper feeder can hold up to 150 sheets of 20  
lb. (75 g/m2) paper. The single-sheet manual feeder is  
designed to hold one sheet. Both can be adjusted to hold  
media measuring from 3 by 5 inches (76.2 by 127 mm) to  
8.5 by 14 inches (216 by 355.6 mm). This includes, but is  
not limited to, the following paper and envelope sizes:  
A4 :8.25 by 11.75 in; 210 by 297 mm  
A5 :5.82 by 8.25 in; 148 by 210 mm  
A6 :4.12 by 5.82 in; 105 by 148 mm  
B5 :7.16 by 10.12 in.; 182 by 257 mm  
Letter :8.5 by 11 in; 216 by 279 mm  
Folio :8.5 by 13 in; 216 by 330 mm  
Legal :8.5 by 14 in; 216 by 356 mm  
4.3  
Printing  
Executive :7.25 by 10.5 in; 184 by 267 mm  
No.10 Envelopes :4.12 by 9.5 in; 105 by 241 mm  
DL. Envelopes :4.33 by 8.66 in.; 110 by 220 mm  
C5 Envelopes :6.38 by 9.01 in.; 162 by 229 mm  
C6 Envelopes :4.49 by 6.38 in.; 114 by 162 mm  
B5 Envelopes :6.93 by 9.84 in.; 176 by 250 mm  
Monarch Envelopes :3.87 by 7.5 in; 98.5 by 190.5 mm  
Other Custom Size  
NOTE: Insert all media vertically (portrait orientation) into  
the automatic paper feeder or single-sheet manual feeder.  
To print horizontally (landscape orientation), make this  
selection through the printer driver. Do not print on paper  
smaller than 3 by 5 inches (76.2 by 127 mm).  
Using the Automatic Paper Feeder  
You can stack paper or transparencies in the automatic paper  
feeder to feed automatically. The automatic paper feeder can  
hold a maximum of 150 sheets of plain paper. The maximum  
capacity may be reduced depending on the thickness.  
NOTE: If you experience feeding problems, try printing one  
at a time from the manual feeder. See page 4.7.  
1
Pull the extension tray on the automatic paper feeder to  
the fully extended position.  
4.4 Printing  
     
2
Prepare the print material for loading.  
For paper:  
Flex or fan the paper back and forth. Do not fold or  
crease the paper. Straighten the edges on a level  
surface.  
• For transparencies:  
- Hold the transparencies by the edges and avoid  
touching the print side.  
- Fan the stack of transparencies to prevent feeding  
failures. Be careful not to scratch or leave  
fingerprints on the print sides.  
3
Load the print material into the automatic paper feeder.  
Load only as much paper as will fit beneath the lip  
protruding from the paper-length adjuster. Neatly  
stacking the paper before loading will help prevent print  
problems. Do not mix types. See the following directions  
to load each type of print material.  
• Load paper with the print side facing forward.  
4.5  
Printing  
• Load transparencies facing forward with the  
adhesive strip on top going into the tray first.  
• Load letterhead paper facing forward with the top  
of the page going into the tray first.  
L E T T E R H E A D  
4
Slide both paper guides to fit against the paper’s edges.  
Ensure the paper lies flat in the tray.  
Print Side Up  
Most papers print better on one side than on the other. This  
is especially true for coated or specially treated paper. The  
print side is usually indicated on the paper package. Be sure  
to insert the paper into the automatic paper feeder of the  
printer with the print side facing forward.  
4.6 Printing  
Using the Manual Paper Feeder  
To load a single envelope, card stock, or specialty paper, use  
the manual paper feeder. When you use the manual feeder,  
you must feed one piece of media at a time. Manual feeding  
is helpful when printing on heavy paper or when experiencing  
paper jams with the type of media in the automatic paper  
feeder.  
Manual paper  
feeder  
NOTES:  
• Make sure that you select the Manual for Paper Source  
and the correct paper size and type from your printer  
driver before starting your print job.  
• When you use the manual paper feeder, paper must be  
loaded in the automatic paper feeder. By doing so, you  
can prevent a paper jam which might occur in the manual  
feeder.  
1
Place the print media in the manual feeder with print  
side facing forward and adjust the paper guides to the  
width of the print media.  
4.7  
Printing  
     
• Load the envelope with the flap side facing away  
from you. The end of the envelope with the stamp  
area must enter the feeder first.  
NOTE: Do not feed stamped envelopes. The stamp is shown  
in the previous illustration for reference only.  
CAUTION: Never use envelopes with stamps, clasps, snaps,  
windows, coated linings, or self-stick adhesive. These  
envelopes may severely damage the printer.  
• Load the label sheet with the adhesive backing  
facing away from you.  
• Load a sheet of card stock with print facing  
forward, short edge first.  
2
Initiate the print job from your computer. The display on  
the WorkCentre Pro 580 displays “PC PRINTING...and  
“PRESS START.”  
4.8 Printing  
3
Press the Start/Enter button to start manual feeding. If  
you have more than one page to print, press the Start/  
Enter button for each page.  
Start/Enter  
4.9  
Printing  
Specialty Paper Guidelines  
• Read all instructions that come with special paper for  
important information regarding how to achieve the highest  
print quality.  
• It is recommended to feed one sheet at a time for special  
paper types.  
• For transparency film, follow these guidelines:  
- Let printed sheets of film cool completely before storing.  
- When a sheet of film has cooled completely, cover its  
printed side with a sheet of plain (not coated) paper  
before storing; This is recommended even if placed in a  
clear file or plastic holder.  
- Do not leave the film in the paper feeder for long periods of  
time as dust and dirt may accumulate, resulting in poor  
copy quality.  
- To avoid fading, do not expose the printed film to  
prolonged direct sunlight.  
- Store unused papers and films flat. Do not remove papers  
from their protective packaging until ready for use.  
o
o
- Store unused film at temperatures between 59 F to 86 F  
o
o
(15 C to 30 C). The relative humidity should be between  
10% and 70%.  
• For labels, follow these guidelines:  
- Verify that the labels’ adhesive material can tolerate  
°
°
fusing temperature of 200 C (392 F) for 0.1 second.  
- Make sure that there is no exposed adhesive material  
between the labels. Exposed areas can cause labels to  
peel off during printing, which can cause paper jams.  
Exposed adhesive can also cause damage to printer  
components.  
- Do not feed a sheet of labels through the printer more  
than once. The adhesive backing is designed for one pass  
through the printer.  
- Do not use labels that are separating from the backing  
sheet or are wrinkled, bubbled, or otherwise damaged.  
• If the print density of your page is very high, light paper  
stock may curl slightly due to the large amount of toner. To  
print dense graphics, try printing on heavier stock.  
• Do not use paper that is thicker than the specifications as  
it may damage the laser printer cartridge.  
4.10 Printing  
   
Printing  
Printing a Document  
The following procedure describes the steps required to print  
from various Windows applications. The exact steps for  
printing a document may vary depending on the application  
program. Refer to your software application’s documentation  
for the exact printing procedure.  
1
2
Start the application program to create the document,  
or open the document you want to print.  
Select Print from the File menu. The Print dialog box for  
your application appears (the Print dialog box for your  
application may look slightly different).  
The basic print settings you require are usually selected  
within the Print dialog box. These settings include the  
number of copies, paper size, and page orientation.  
Make sure that your printer is selected.  
If you see  
Properties  
button, click  
it. If you see  
the Setup,  
Printer, or  
Options,click  
that button  
instead; then  
click  
Propertiesin  
the next  
screen.  
4.11  
Printing  
       
3
4
To take advantage of the printer features provided by  
the WorkCentre Pro 580, click Properties in the  
application’s Print dialog box and go to step 4.  
If you see Setup Printer, or Options, click that button  
,
instead. Then click Properties in the next screen.  
The dialog box allows you to access all information  
necessary for using the WorkCentre Pro 580 as a printer.  
If necessary, click the Paper tab to display the settings  
shown below. The Paper tab contains the options for  
setting the basic paper handling.  
The Paper Orientation option allows you to select the direction  
in which information is printed on a page. Portrait prints across  
the width of the page, letter style. Landscape prints across the  
length of the page, spreadsheet style.  
Select the number of  
copies to be printed.  
Paper Source: Make sure the Paper Source is set to Auto Select. If  
you use the manual feeder on the back of the WorkCentre Pro 580 (see  
page 4.7), select Manual.  
Paper Size: Select the paper size you have loaded in the WorkCentre  
Pro 580. If you have a special size of paper to print on, select Custom  
and define its size in the custom paper size dialog box. The minimum  
size you can use is 3 by 5 inches. The maximum size is 8.5 inches by 14  
inches.  
Paper Type: The Paper Type option allows you to select the paper type  
you want to use.  
4.12 Printing  
         
5
If you want to change the setting for print quality, click  
the Graphic tab.  
The Resolution option allows you to  
select the print resolution. The  
higher the setting, the sharper the  
clarity of printed characters. Higher  
settings may increase the time it  
takes to print a document.  
The Toner Save Mode option allows  
the WorkCentre Pro 580 to use less  
toner on each page.  
Printer Setting: this feature is  
determined by the setting  
you’ve made on the control  
panel of the WorkCentre Pro 580.  
Standard: does not save toner  
to print a document.  
Save: the WorkCentre Pro 580  
uses less toner on each page.  
• Altitude Correction: The Altitude Correction option allows  
you to optimize the print quality if you are using the  
WorkCentre Pro 580 in high altitude locations.  
on or off by the Toner Save  
button on the front panel (see  
page 1.29). The setting in the  
printer’s properties will override  
the setting on the control panel.  
6
7
When you finish changing print settings, click OK until  
you see the Print dialog box again.  
Click OK to start printing.  
4.13  
Printing  
         
NOTES:  
• Most Windows applications will override settings you  
specify in the printer driver. Change all print settings  
available in the software application first, and any  
remaining settings with the printer driver.  
• The settings you change here remain in effect while you  
are using the current program. To make your changes  
permanent, make them in the Printers folder as follows:  
1. Click the Windows Start button.  
2. Select Settings, then Printers to open the Printers  
window.  
3. Select the WorkCentre Pro 580  
.
4. Click the right mouse button and select Properties or  
Document Defaults depending on your operating system  
to open the properties window.  
Canceling a Print Job  
There are two ways to cancel a print job:  
• If your print job has not started to print, cancel from the  
print spooler in Windows 95, 98, or NT 4.0.  
• If your print job is currently printing, press the Stop button  
twice on the front panel of the WorkCentre Pro 580.  
CAUTION: If a fax job is currently being transmitted or  
received, this procedure will also clear it.  
4.14 Printing  
     
Printing Help  
The WorkCentre Pro 580 printer driver has help screens that  
can be activated from the Help button in the printer  
properties dialog box. These help screens give detailed  
information about the printer features provided by the  
WorkCentre Pro 580 driver.  
To restore default printer properties setting after you  
changed the print settings, click Defaults in the properties  
dialog box.  
Printing Several Pages Per Sheet  
The WorkCentre Pro 580 is equipped with an option that  
prints several pages on one sheet of paper by reducing the  
size of each page and organizing them in rows and columns.  
1
3
2
4
1
application, access the WorkCentre Pro 580’s printer  
properties. See page 4.11 to access the printer  
properties. From the Paper tab, select the paper  
orientation, source and size.  
2
3
Click the Output tab, and choose Multiple Pages Per  
Sheet in the Type drop down list under the Output  
Mode section.  
Select the number of pages to print per sheet (2, 4, 9,  
or 16) in the Pages per sheet drop-down list. When you  
make a selection, the graphic next to the option  
changes to show how the printed page will look.  
4.15  
Printing  
       
4
Click Print Page Borders when you want each page  
image in your document to print with a border.  
Select the  
number of pages  
per one sheet.  
Putacheckmark  
to print borders  
of each page.  
5
Click OK, then start printing.  
Scaling Your Document  
With this printer feature you can scale your print job on a  
page.  
1
Access the WorkCentre Pro 580 printer driver  
properties. See page 4.11 to access the printer  
properties.  
2
3
Click the Output tab, and select Scale Printing in the  
Type drop down list under the Output Mode section.  
Enter the desired scaling rate in the Scale input field.  
4.16 Printing  
   
You can also click the  
or  
buttons.  
Select the scaling  
rate  
4
Click OK, then start printing.  
Fitting Your Document To a  
Selected Paper Size  
With this printer feature you can scale your print job to any  
selected paper size regardless of the digital document size.  
This can be useful when you want to check fine details on a  
small document.  
1
Access the WorkCentre Pro 580 printer driver  
properties. See page 4.11 to access the printer driver  
properties.  
4.17  
Printing  
   
2
Click the Output tab, and select Fit to Page in the Type  
drop down list under the Output Mode section.  
3
You’ll see the Application page size and be prompted to  
select Fit to Paper Size. Select the correct size from the  
drop-down list.  
Select the paper size  
4
Click OK, then start printing.  
4.18 Printing  
Printing Posters  
With this feature you can print a single-page document on up  
to 16 sheets of paper which can be pasted together to form  
one poster-size document.  
1
Access the WorkCentre Pro 580 printer driver  
properties. See page 4.11 to access the printer  
properties.  
From the Paper tab, select the paper orientation,  
source and size.  
2
Click the Output tab, and Poster Printing in the Type  
drop down list under the Output Mode section.  
Select the poster  
style.  
Switch between  
mm or inch.  
Specify the area to  
be overlapped.  
3
To determine the scaling factor, select the Style; 2x2,  
3x3, or 4x4.  
4.19  
Printing  
   
For example, if you select 2x2, the output will be  
automatically stretched to cover 4 physical pages.  
2 x 2  
3 x 3  
4
5
You may specify an overlap in millimeter or inch to make  
it easier to reconstruct the resulting poster.  
Overlap=0  
Overlap=5  
Click OK, then start printing.  
4.20 Printing  
Printing Watermarks  
With the Watermark option you can print text over an  
existing document. For example, you may want to have large  
gray letters reading “Draft” or “Confidential” printed across  
the first page or all the pages of a document.  
There are several predefined watermarks that come with the  
WorkCentre Pro 580, and they can be modified or you can  
add new ones to the list.  
To use an existing watermark  
1
Access the WorkCentre Pro 580 printer driver  
properties. See page 4.11 to access the printer  
properties.  
2
Click the Watermark tab, and select the desired  
watermark in the Message drop-down list. You will see  
the selected watermark in the preview window.  
preview window  
3
Click OK, then start printing.  
4.21  
Printing  
   
To create or edit a watermark  
1
Access the WorkCentre Pro 580 printer driver  
properties. See page 4.11 to access the printer  
properties.  
2
Click the Watermark tab, and enter the desired text  
message in the Text field. This will be displayed in the  
preview window. The preview window is provided so  
that you can see how the watermark will appear on the  
printed page.  
3
Select the desired watermark options, font type, size,  
color and angle. There are three checkboxes at the  
bottom of the dialog box:  
Transparent Text : Allows the document to show  
through the watermark.  
As Outline Only : Prints the text outline of the  
watermark. This setting globally effects all watermarks  
in the list.  
On First Page Only : Only prints the watermark on  
the first page.  
Use these scroll  
bars to adjust  
the position.  
Use these options  
to edit or create a  
watermark.  
Use this button to  
move the  
watermark to the  
center of the  
page.  
4
If you have created a new or edited an existing  
watermark, the Add and Update button is enabled.  
To add a new watermark to the list, click Add  
.
4.22 Printing  
5
6
If you want to edit, select the desired watermark from  
the list, edit the watermark, then click Update  
.
When you complete the edit, click OK, then start  
printing.  
To stop printing the watermark, select None in the  
Message drop-down list.  
To delete a watermark  
1
Access the WorkCentre Pro 580 printer driver  
properties. See page 4.11 to access the printer  
properties.  
2
From the Watermark tab, select the watermark you  
want to delete in the Messages drop-down list.  
3
4
Click Delete  
.
Click OK  
.
Using Page Overlay  
What is an Overlay?  
An overlay is text and/or images stored in the computer’s  
hard drive as a special file format that can be printed on any  
document you choose. Overlays are often used to take the  
place of preprinted forms and letterhead paper. Rather than  
using preprinted letterhead, for example, you can create an  
overlay containing the exact same information as is currently  
on your letterhead. Then when you want to print a letter with  
4.23  
Printing  
   
your company’s letterhead, you do not need to load  
preprinted letterhead paper in the printer. You need only to  
tell the printer to print the letterhead overlay on your  
document.  
Creating a New Page Overlay  
To use a page overlay, you must create a new page overlay  
containing your logo or image.  
1
2
3
Create or open a document containing the text or image  
you want to use for page overlay. Position the items  
exactly as you wish them to appear when printed as an  
overlay. If needed, save the file for later use.  
Select Print from the File menu. Then click Properties  
WorkCentre Pro 580 printer properties. For details, see  
page 4.11.  
Click the Overlays tab, and click Create Overlay  
.
4.24 Printing  
4
In the Create Overlay dialog box, type a name of up to  
eight characters in the File name box. Select the  
destination path if necessary.  
5
6
Click Save. You will see the name in the Overlay List  
box.  
Click OK on the Overlays box, then click OK in the print  
dialog box, then click OK on the “Create Overlay”  
message box.  
The file is not printed out. Instead it will be stored on  
your computer’s hard disk drive.  
NOTE: The overlay document size must be the same as  
documents you will print with the overlay.  
Using Page Overlay  
After an overlay has been created, it is ready to be printed  
with your document. To print an overlay with a document:  
1
2
Create or open the document you want to print.  
Access the WorkCentre Pro 580 printer drive properties.  
See page 4.11 to access the printer properties.  
3
Click the Overlays tab, and select the desired overlay  
from the Overlay List box.  
4.25  
Printing  
4
If the desired overlay file does not appear in the Overlay  
List box, click Load Overlay, and select the overlay file.  
If you have stored the overlay file you want to use into  
an external source, you can also load the file when you  
access this Load Overlay window.  
After you select the file, click OK. The file is now shown  
in the Overlay List box and is available for printing.  
Select the overlay from the Overlay List box.  
5
If necessary, click the Query Page Overlay check box.  
If this box is checked, a message box will appear each  
time you submit a document for printing, asking you to  
confirm your wish to print an overlay on your document.  
Answering Yes to the message box means that the  
selected overlay will be printed with your document.  
Answering No to the message box cancels overlay  
printing.  
If this box is empty, and an overlay has been selected,  
the overlay will be automatically printed with your  
document.  
6
Click OK or Yes until the printing starts.  
4.26 Printing  
The selected overlay will be downloaded with your print  
job and printed on your document.  
Deleting a Page Overlay  
You can delete page overlays that are no longer used.  
1
2
In the WorkCentre Pro 580 printer properties dialog box,  
click the Overlays tab.  
Select the overlay you want to delete from the Overlay  
List box.  
3
4
Click Delete Overlay  
.
Click Yes to the Confirm Delete Overlay message box,  
then OK to the properties dialog box, then close the  
print dialog box. The overlay file will be deleted from  
your PC.  
4.27  
Printing  
Printing in a Network Environment  
If you work in a network environment, you can connect the  
WorkCentre Pro 580 directly to a selected computer (called  
the “host computer”) on the network. The printer can then be  
shared by other users on the network through a Windows 9x,  
2000 or NT 4.0 network printer connection.  
NOTE: You need to install the WorkCentre Pro 580 printer  
driver on each computer that will print documents to the  
printer.  
Setting Up Host Computer  
1
2
Start Windows.  
From the Start menu, select Control Panel, and  
double-click on the Network icon.  
3
4
Check the File and Print Sharing box, then click OK.  
Close the window.  
Click Start and select Printers from Settings, then  
double-click your printer name.  
5
6
Select Properties in the Printers menu.  
Click the Sharing tab, then check the Shared As box.  
Fill in the Shared Name field, then click OK  
.
4.28 Printing  
     
Setting Up Client PC  
1
2
3
Right-click the Start menu, and select Explorer  
.
Open your network folder in the left column.  
Right-click the shared name, and select Capture  
Printer Port  
.
4
Select the port you want, check the Reconnect at log  
on box, then click OK  
.
5
6
7
8
From the Start menu, select Settings, then Printers  
.
Double-click your printer icon.  
From the Printers menu, select Properties  
.
Press the Details tab, select the printer port, then click  
OK  
.
Print your document following the procedures described in  
page 4.11  
4.29  
Printing  
4.30 Printing  
MAINTENANCE  
5
This chapter provides information for maintaining the high-quality  
and economical operations of the WorkCentre Pro 580 and the  
laser printer cartridge.  
• Guidelines for Maintenance  
• Clearing Memory  
5.2  
5.2  
5.3  
5.4  
5.4  
5.5  
5.7  
5.11  
• Cleaning the OPC Drum  
• Adjusting Shading  
• Setting the Machine to be Checked by Phone  
• Auto Supply Ordering  
• Cleaning the Machine  
• Caring for the Laser Printer Cartridge  
• Automatic Document Feeder Rubber Pad Replacement 5.14  
 
Guidelines for Maintenance  
For optimal performance of your machine, follow these  
guidelines:  
• Place the machine on a stable surface.  
• Do not install your machine near devices that contain  
magnets or generate magnetic fields, such as speakers.  
• Keep your machine clean. Dust accumulation can prevent  
the unit from operating properly.  
• For your safety, unplug the power cord from the machine  
during electrical storms.  
• Lift the machine from the bottom only. Do not lift the unit  
by the front panel or any of the trays.  
Clearing Memory  
You can selectively clear information stored in your machine’s  
memory.  
1
2
Press the Setup button. The display shows the first  
menu; “FAX NUMBER/NAME.”  
Press  
or  
until “MEMORY CLEAR” appears, then  
press the Start/Enter button. The display shows the  
first menu “FAX NUMBER/NAME.”  
FAX NUMBER/NAME : your fax number and name  
are cleared from the machine’s memory.  
DIAL/SCHEDULE : clears the one-touch, speed dial,  
or group dial numbers stored in the memory. In  
addition, all Schedule Job operations are cancelled.  
5.2 Maintenance  
       
JOURNAL : clears all records of transmissions &  
receptions.  
DEFAULT SETUP : restores all the option settings to  
factory default.  
3
4
5
Press  
or  
until you find the item you want to clear,  
then press the Start/Enter button. The display prompts  
you to confirm your selection.  
Press the Start/Enter button to confirm. The selected  
memory is cleared, then the display prompts you to  
clear the next item.  
Repeat steps 3 through 5 to clear another item.  
Or, to return to Standby mode, press the Stop button  
.
Cleaning the OPC Drum  
If you are getting streaks or spots on your print, you may  
need to clean the OPC drum.  
1
2
3
4
Make sure that paper is loaded in the automatic paper  
feeder.  
Press the Setup button on the control panel. The display  
shows the first setup menu; “FAX NUMBER/NAME.”  
Press  
or  
until “MAINTENANCE” appears, then  
press the Start/Enter button.  
The display shows the first menu, “CLEAN DRUM, then  
press the Start/Enter button.  
“CLEANING DRUM” is displayed and the WorkCentre Pro  
580 feeds a sheet of paper, and prints it out. The toner  
particles on the OPC drum surface are fixed to the  
paper.  
5
Press the Stop button to return to Standby mode.  
5.3  
Maintenance  
     
Adjusting Shading  
If the scanning unit becomes dirty, it can alter the shading  
value. If the documents you are sending or copying have  
1
2
3
4
Clean the scanner (see page 5.8). Test again, if the  
copy quality is still poor, proceed with steps 2 through 5.  
Load a sheet of white paper into the automatic  
document feeder.  
Press the Setup button on the front panel. The display  
shows the first setup menu; “FAX NUMBER/NAME.”  
Press  
or  
until “MAINTENANCE” appears, then  
press the Start/Enter button. The display shows the  
first menu; “CLEAN DRUM.”  
5
Press  
or  
until you find “ADJUST SHADING, then  
press the Start/Enter button.  
The white paper is scanned through the document  
feeder.  
Setting the Machine to be Checked  
by Phone  
With the Remote Test feature, Xerox service can run  
diagnostics on the WorkCentre Pro 580 remotely over the  
phone lines. This can eliminate the need to send a technician  
to your site.  
1
Press the Setup button on the control panel. The display  
shows the first setup menu; “FAX NUMBER/NAME.”  
5.4 Maintenance  
       
2
Press  
or  
until “MAINTENANCE” appears, then  
press the Start/Enter button. The display shows the  
first menu; CLEAN DRUM.  
3
4
Press  
or  
until you find “REMOTE TEST, then press  
the Start/Enter button.  
Press  
or  
to turn this feature ON or OFF, then press  
the Start/Enter button.  
If you want to protect your machine from being  
diagnosed by an unauthorized person, select OFF.  
5
Press the Stop button to return to Standby mode.  
Auto Supply Ordering  
If you set the Automatic Supply Ordering menu option to ON,  
when the laser printer cartridge needs to be replaced, your  
machine automatically sends a fax to a programmed fax  
number to notify them that your machine requires a new  
laser printer cartridge. This feature will be activated only  
when the fax number for supply ordering is stored in the  
WorkCentre Pro 580’s memory by a technician. Contact Xerox  
service for more information.  
1
2
3
Press the Setup button on the control panel. The  
display shows the first setup menu; “FAX NUMBER/  
NAME.”  
Press  
or  
until “MAINTENANCE” appears, then  
press the Start/Enter button. The display shows the  
first menu; “CLEAN DRUM.”  
Press  
or  
until you find “AUTO SUPPLY ORD, then  
press the Start/Enter button.  
5.5  
Maintenance  
   
4
5
Press  
or  
to turn this feature ON or OFF, then press  
the Start/Enter button.  
Press the Stop button to return to Standby mode.  
NOTE: A technician is required to program information for this  
feature to work. Please provide the technician with the following  
information:  
Customer Name:  
Your company name or any  
name to easily identify the  
location of the WorkCentre  
Pro 580.  
Customer Number: Your telephone number where  
someone can contact you.  
Service Number:  
The fax number of where you  
want the Auto Supply Ordering  
information faxed to.  
Serial Number:  
Serial number of your  
WorkCentre Pro 580.  
5.6 Maintenance  
Cleaning the Machine  
To maintain optimum print quality, follow the cleaning  
procedures below every time the laser printer cartridge is  
replaced or whenever print quality problems occur. Always  
keep your the WorkCentre Pro 580 free from dust and debris.  
NOTES:  
• Do not use ammonia-based sprays or volatile solvents  
such as thinner to clean the machine, as these can  
damage the WorkCentre Pro 580’s surface.  
• While cleaning the inside of the machine, be careful not to  
touch the transfer roller (located underneath the laser  
printer cartridge). The oil from your hands on the roller  
may cause print quality problems.  
CAUTION: Always unplug the power cord from the  
WorkCentre Pro 580 before cleaning.  
Cleaning the Outside  
Wipe the outside surfaces of the WorkCentre Pro 580 with a  
soft, clean, and lint-free cloth. You can dampen the cloth  
slightly with water, but be careful not to let any water drip  
onto the machine or inside it.  
Cleaning the Inside  
During the printing process, paper, toner, and dust particles  
can accumulate inside the machine. Over time, this buildup  
can cause print quality problems such as toner specks or  
smearing. Cleaning inside the printer will eliminate or reduce  
these problems.  
1
2
Unplug the power cord to turn the WorkCentre Pro 580  
off, then wait for the machine to cool.  
Pull the cover release buttons toward you and open the  
front cover, remove the laser printer cartridge.  
5.7  
Maintenance  
       
NOTE: To prevent damage to the laser printer cartridge, do  
not expose it to light for more than a few minute. Cover it  
with a piece of paper.  
3
With a dry, lint-free cloth, wipe away any dust and  
spilled toner from the laser printer cartridge area and  
the laser printer cartridge cavity.  
Cleaning the Document Scanner  
To keep your machine working properly, occasionally clean  
the white roller, automatic document feeder (ADF) rubber,  
and the scanning glass.  
1
2
Open the control panel by grasping the panel along the  
top edge and lightly pulling towards the front.  
Disassemble the white roller as follows:  
Pull the handle of the bushing on the end of the roller  
slightly outward(A), rotate it until it reaches slot(B),  
then pull the roller upward and out of the WorkCentre  
Pro 580.  
B
A
bushing  
5.8 Maintenance  
     
3
4
Wipe the roller surface with a soft cloth dampened with  
water.  
Using a cotton swab or a soft, dry cloth, clean the ADF  
rubber piece.  
5
Carefully wipe the scanning glass with a soft, dry cloth.  
If the glass is very dirty, first wipe it with a slightly  
dampened cloth, then with a dry cloth. Be very careful  
not to scratch the glass surface.  
5.9  
Maintenance  
6
7
Replace the roller in reverse order, and then close the  
control panel firmly until it clicks into place.  
Perform the shading adjustment. See “Adjusting  
Shading” on page 5.4.  
5.10 Maintenance  
Caring for the Laser Printer  
Cartridge  
Expected Cartridge Life  
The life of your laser printer cartridge depends on the amount  
of toner (density) used in each print job. For instance, when  
you print a typical business letter with about 5% page  
coverage, you can expect a laser printer cartridge life of  
approximately 2,500 pages (1,000 pages only for the starter  
laser printer cartridge shipped with the WorkCentre Pro 580).  
The actual number may vary according to the density of the  
printed page. If you print a lot of graphics, you may need to  
change the cartridge more often.  
You can extend the life of your laser printer cartridge by using  
Toner Save Mode in the WorkCentre Pro 580’s printer  
properties (page 4.13) or on the control panel (page 1.29).  
The Toner Save Mode uses less toner than normal printing.  
The printed image is much lighter, and is adequate for  
printing drafts or proofs.  
Replacing the Laser Printer Cartridge  
When the laser printer cartridge is near the end of its life,  
white streaks or hue changes will occur.  
Take the following steps to replace the laser printer cartridge:  
5.11  
Maintenance  
     
1
Open the front cover by pulling the cover release  
buttons on both sides of the WorkCentre Pro 580  
towards you.  
2
Remove the old laser printer cartridge by slightly lifting  
up then pulling towards you.  
3
Unpack a new laser printer cartridge from its plastic  
bag, and then carefully remove the protective cover  
sheet.  
5.12 Maintenance  
CAUTION: Do not touch the green photoreceptor drum.  
Scratches or smudges that appear on the photoreceptor will  
result in poor copy quality and may shorten the life of the  
laser printer cartridge.  
4
5
Shake the laser printer cartridge from side to side 5 or 6  
times to distribute the toner evenly.  
Locate the cartridge slots inside the WorkCentre Pro  
580, one on each side. Grasp the handle on the front of  
the laser printer cartridge and slide it down along the  
cartridge slots until it clicks into place.  
6
Close the front cover firmly until it snaps closed.  
5.13  
Maintenance  
Automatic Document Feeder  
Rubber Pad Replacement  
You can purchase the ADf Rubber Pad from Xerox service or  
your authorized Xerox service provider.  
1
2
Open the Control Panel Cover.  
Insert a small flat blade screwdriver into the slots at the  
lower right and left sides of the ADF Holder.  
ADF Sheet  
ADF Holder  
ADF Rubber Pad  
Slot  
3
Apply slight pressure to release the two locking tabs on  
each side of the assembly.  
4
5
Remove the assembly and replace the ADF Rubber Pad.  
Reassemble the components in the order shown in the  
diagram above.  
6
7
8
Place the assembly back onto the ADF Holder.  
Press down on the assembly until it locks into position.  
Close the Control Panel.  
5.14 Maintenance  
     
TROUBLESHOOTING  
6
Clearing Jams  
6.2  
LCD Error Messages  
Fax Problems  
6.7  
6.10  
6.12  
6.14  
6.19  
General Printing Problems  
Print Quality Problems  
Resetting the Machine  
   
Clearing Jams  
Document Jams While Sending a Fax  
If a document jams while you are sending it, “DOCUMENT  
JAM” appears on the display. Do not pull the document out of  
the feeder, this could damage your WorkCentre Pro 580.  
1
Open the control panel by lifting the panel at the top  
edge.  
2
Carefully remove the jammed document.  
6.2 Troubleshooting  
     
3
Close the control panel firmly until it clicks into place.  
Paper Jams While the Machine is Printing  
By carefully selecting the paper type and loading it properly,  
you should be able to avoid most paper jams. If paper jams  
occur, an error message appears in the display. Follow the  
steps below to clear the jam. To avoid tearing the paper,  
gently pull the jammed paper out.  
IF PAPER JAMS IN THE AUTOMATIC PAPER FEEDER  
1
2
Remove the stack of copy paper (if necessary).  
Carefully remove the jammed paper by pulling it  
straight up using both hands.  
3
After removing the jammed paper, re-load the stack of  
copy paper back into the automatic paper feeder with  
the print side facing you.  
6.3  
Troubleshooting  
 
IF PAPER JAMS IN THE PAPER EXIT AREA  
1
If the paper jams as it exits the WorkCentre Pro 580  
paper exit tray and most of the paper is visible, gently  
pull the paper straight out.  
NOTE: If there is any resistance when you pull the paper,  
and it does not move easily when you pull, stop pulling.  
Continue with the next section, “Paper Jam inside the  
WorkCentre Pro 580.”  
Paper Jams Inside the WorkCentre Pro  
580  
1
Pull the cover release buttons toward you, open the  
front cover.  
6.4 Troubleshooting  
 
2
Remove the laser printer cartridge.  
WARNING: The fuser is hot. Use caution when removing  
the jammed paper.  
3
Using both hands, gently pull the paper towards you.  
4
5
Check that there is no other paper jammed inside the  
WorkCentre Pro 580.  
Reinstall the laser printer cartridge and close the front  
cover.  
6.5  
Troubleshooting  
Tips for Avoiding Paper Jams  
By carefully selecting print materials and loading them  
properly, you should be able to avoid most paper jams. If  
jams do occur, follow the steps outlined in “Clearing Jams”  
starting on page 6.2. If jams occur frequently, make sure  
you are following these tips to avoid jams:  
• Follow the procedures in “Loading Paper” on page 1.20 to  
load paper properly. Make sure that the adjustable guides  
are positioned correctly.  
• Do not overload the paper. Up to 150 sheets can be loaded  
in the automatic paper feeder at a time and the manual  
feeder holds only one sheet at a time.  
• If you need to add additional sheets of paper while printing,  
remove the remaining paper from the feeder first. Then,  
combine the paper with the new paper. Flex, fan and  
straighten the paper before re-inserting into the automatic  
paper feeder. Note that adding new paper to the remains in  
the automatic paper feeder may cause paper jams or  
multiple feeding.  
• Envelopes with self-stick adhesives may cause wrinkling,  
creasing, or even jams and may even damage your  
machine.  
• Fan stacks of labels or transparencies before loading them  
into the automatic paper feeder. If jams occur when using  
the automatic paper feeder, try feeding one sheet at a time  
through the manual feeder.  
• Do not load wrinkled, creased, damp, or highly curled  
paper.  
• Do not mix paper sizes in the automatic paper feeder.  
• Use only recommended print papers.  
• Ensure that the recommended print side is facing forward  
when loading it in the automatic paper feeder.  
• Store print materials in an acceptable environment.  
6.6 Troubleshooting  
 
LCD Error Messages  
Display  
Meaning  
Solution  
DOCUMENT JAM  
The document has  
jammed in the automatic  
document feeder.  
Refer to “Clearing Jams” in  
the beginning of this chapter  
for instructions on how to  
remove any paper.  
DOOR OPEN  
The front cover is not  
securely latched.  
Press down on the front cover  
until it clicks in place.  
FUSER ERROR  
There is a problem with  
the fuser unit.  
Unplug the power cord, wait  
until it cools and plug it back  
in. If the problem still  
persists, please call Xerox  
service.  
JAM/NO  
CARTRIDGE  
Print media has jammed  
inside the unit, or the  
laser printer  
Refer to “Paper Jams While  
Machine is Printing” to clear  
the jam or install the laser  
printer cartridge.  
cartridge is not installed.  
LINE ERROR  
Your unit cannot connect  
with the remote  
machine, or has lost  
contact because of a  
problem on the phone  
line.  
Try again. If failure persists,  
wait an hour or so for the line  
to clear, then try again.  
Or, turn the ECM mode on.  
See “Setting User-Selectable  
System Features” on page  
3.5.  
LOAD DOCUMENT  
LSU ERROR  
You have attempted to  
set up a sending  
operation with no  
document loaded.  
Load a document and try  
again.  
A problem has occurred  
in the LSU (Laser  
Scanning Unit).  
Unplug the power cord and  
plug it back in. If the problem  
still persists, please call for  
service.  
6.7  
Troubleshooting  
   
Display  
Meaning  
Solution  
MEMORY FULL  
The memory is full.  
Either delete unnecessary  
documents, or retransmit  
after more memory becomes  
available, or split the  
transmission into more than  
one operation.  
NO ANSWER  
The remote machine has  
not answered and all the  
redial attempts have  
been made.  
Try again. Make sure the  
remote machine is  
operational.  
NO. NOT  
ASSIGNED  
The one-touch or speed  
dial location you tried to  
use has no number  
assigned to it.  
Dial the number manually  
with the keypad, or assign  
the number to a one-touch or  
speed dial location. Refer to  
“Automatic Dialing” on page  
3.30.  
NO PAPER  
The automatic paper  
feeder is empty.  
Add paper to the automatic  
paper feeder.  
OVER HEAT  
The WorkCentre Pro 580  
has overheated.  
Unplug the power cord, wait  
until it cools down and plug it  
back in. If you cannot solve  
the problem, please call  
Xerox service.  
PAPER JAM 0  
Recording paper has  
jammed in the paper  
feeding area.  
Press the Stop button and  
clear the jam. See page 6.2.  
PAPER JAM 2  
Jammed paper still  
remains inside the unit.  
Clear the jam. See page 6.2.  
POLLING ERROR  
The remote fax machine  
you want to poll is not  
ready to respond to your  
poll.  
The remote operator should  
know in advance that you are  
polling and have their fax unit  
loaded with the original  
document.  
Or,  
When setting up to poll  
another fax machine,  
you have used an  
Enter the correct poll code.  
incorrect poll code.  
6.8 Troubleshooting  
Display  
Meaning  
Solution  
POWER FAILURE  
A power failure has  
occurred.  
If documents have been  
stored in the memory, a  
‘Power Failure Report’ will be  
automatically printed when  
the power is restored.  
RECEIVE ERROR  
RETRY REDIAL ?  
A fax has not been  
received  
successfully.  
A problem with the facsimile  
communications has  
occurred. Ask the sender to  
try again.  
The machine is waiting  
for the programmed time  
interval to automatically  
redial a previously busy  
station.  
You can press the Start/  
Enter button to immediately  
redial, or the Stop button to  
cancel the redial operation.  
SEND ERROR  
TONER EMPTY  
TONER LOW  
Your fax has not gone  
through successfully.  
A problem with the facsimile  
communications has  
occurred. Try again.  
The laser printer  
cartridge has run out.  
The machine stops.  
Replace with a new laser  
printer cartridge.  
The laser printer  
cartridge is almost  
empty.  
The laser printer cartridge is  
almost empty. Order a new  
laser printer cartridge and  
replace when Toner Empty  
is indicated in the display.  
The reorder number is  
113R00632.  
WARMING UP  
The WorkCentre Pro 580  
is warming up and is not  
ready.  
Wait until the WorkCentre Pro  
580 is ready (standby).  
6.9  
Troubleshooting  
Fax Problems  
Symptom  
Cause and Solution  
The machine is not  
working, there is no  
display and the buttons  
are not working.  
• Unplug the power cord and plug it in again.  
• Check for power at the outlet.  
No dial tone.  
• Check that the phone line is connected properly.  
• Check the phone wall jack by plugging in  
another phone.  
The numbers stored in the  
memory do not dial  
correctly.  
correctly in the memory.  
• Print a Phonebook list. See page 3.63.  
The document does not  
feed into the WorkCentre  
Pro 580.  
creased and you are feeding it correctly. Ensure  
the document meets specifications. See  
“Specifications” on page A.2.  
• Make sure that the front cover is firmly closed.  
You cannot receive faxes  
automatically.  
• Ensure that either FAX, ANS/FAX or AUTO mode  
is selected.  
• Ensure there is paper in the machine.  
• Check if the display shows “MEMORY FULL.If  
so, wait until memory clears.  
Your machine cannot  
receive faxes manually.  
• Ensure you press the Start/Enter button  
before you hang up the handset.  
Your machine will not  
transmit.  
• Make sure that the document is loaded face  
down.  
• Check that the LCD display shows “TX.”  
• Ensure the other machine to which you are  
sending is able to receive your fax.  
You cannot poll another  
machine.  
• The fax machine you are polling may be using a  
poll code.  
• The other machine is not setup for transmit  
polling.  
6.10 Troubleshooting  
   
Symptom  
Cause and Solution  
Blank spaces or poor text  
quality appear in  
incoming faxes.  
• The machine sending you the fax may be faulty.  
• The fax machine sending you a fax may have a  
dirty scan glass.  
• Line errors due to excessive noise on the phone  
line.  
• Check your machine by making a copy.  
• The laser printer cartridge may be empty.  
• Refer to “Print Quality Problems” on page 6.14.  
Stretch words appear on  
incoming faxes.  
• The machine sending you the fax had a  
temporary document jam.  
Lines appear on copies or  
outgoing faxes.  
See page 5.8.  
• Perform a shading adjustment. See page 5.4  
The machine dials a  
number, but fails to make  
a connection with another  
fax machine.  
• The other fax machine may be turned off, out of  
paper, or cannot answer incoming calls. Speak  
with the operator of the other machine and ask  
them to investigate the problem.  
You cannot store a  
document in the memory.  
• There may be insufficient memory available to  
store the document. If the display shows a  
“MEMORY FULL” message, delete any  
documents you no longer need from the  
memory, then restore the document.  
Blank areas appear at the  
bottom of each page or on  
other pages, with only a  
small strip of text printed  
at the top.  
• You may have chosen the wrong paper settings  
in Setting User-Selectable Features. See page  
3.5 to choose a proper paper size.  
6.11  
Troubleshooting  
General Printing Problems  
Problem  
Your machine does not  
print.  
• A paper jam has occurred. Remove the jammed  
paper. See page 6.2.  
• The laser printer cartridge is not installed  
properly. Remove and reinsert the laser printer  
cartridge.  
• The printer cable is not connected properly.  
Check the printer cable connection.  
• The printer cable is defective. Swap the cable  
with one known to work.  
• The port setting is incorrect. Check the Windows  
printer settings to make sure that the print job  
is being sent to the correct port (for example,  
LPT1).  
• The printer properties may be configured  
incorrectly. Check the application to make sure  
that all print settings are correct.  
• The printer driver may be incorrectly installed.  
Uninstall the WorkCentre Pro 580 print driver  
and reinstall it. Then try printing a test page.  
Refer to “Uninstalling Software” on page 2.5.  
The paper is not fed into  
the machine.  
• Paper has not been loaded properly. Remove  
and reinsert the paper correctly. See “Using the  
Automatic Paper Feeder" on page 4.4 or “Using  
the Manual Paper Feeder” on page 4.7.  
• There is too much paper in the automatic paper  
feeder. Remove some of the paper from the  
feeder.  
The paper keeps  
jamming.  
• There is too much paper in the automatic paper  
feeder. Remove some of the paper from the  
feeder. (If printing onto envelopes or labels,  
insert them one at a time in the manual paper  
feeder.)  
• The paper setting method may be incorrect. If  
printing onto envelopes, insert the envelopes so  
that there is a gap of approximately 1 mm (1/  
32”) between the left and right edge of the  
envelopes at the paper guide.  
6.12 Troubleshooting  
   
Problem  
Possible Cause and Remedy  
Half of the page is blank.  
• The page layout is too complex. Simplify the  
page layout and remove any unnecessary  
graphics from the document.  
• The page orientation setting may be incorrect.  
Change the page orientation in the Printer  
Properties or Print Setup dialog box.  
• The paper size and the software paper size  
settings do not match. Insert the correct paper  
into the machine or change the software paper  
size settings in the Print Setup dialog box.  
• Scaling may be set to less than 100%. Change  
the Scaling setting in the Printer Properties  
dialog box.  
• The printer cable specifications may be  
incorrect. Use or replace the cable with an IEEE-  
1284 rated cable.  
Your machine prints the  
wrong data, or it prints  
incorrect characters.  
• The printer cable might not be connected  
properly. Check the printer cable connection.  
• There may be a problem with the printer driver  
software. Exit Windows and reboot the  
computer. Turn the WorkCentre Pro 580 off and  
then back on again.  
• The printer cable specifications may be  
incorrect. Use or replace the cable with an IEEE-  
1284 rated cable.  
Printing is too slow.  
• If using Windows 95/98/ME, the Spooling  
Setting may be set incorrectly. From the Start  
menu, select Settings and Printers. Click the  
WorkCentre Pro 580 icon with the right mouse  
button, select Properties, click the Details  
tab, and then click the Spool Settings button.  
Select the desired spool setting from the  
available choices.  
• If you are using Windows NT/2000, the  
Scheduling setting may be set incorrectly. From  
the Start menu, select Settings and Printers.  
Click the WorkCentre Pro 580, icon with the  
right mouse button, select Properties, click the  
Scheduling tab. Then, select the desired  
scheduling setting from the available choices.  
6.13  
Troubleshooting  
Print Quality Problems  
Problem  
Possible Cause and Remedy  
Light or faded print  
If a vertical white streak or faded area appears on the  
page:  
• The toner supply is low. Install a new laser printer  
cartridge.  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• The paper may not meet paper specifications (for  
example, the paper is too moist or too rough). See  
“Print Media” on page A.7.  
• If the whole page is light, Toner Save Mode may be on.  
Turn the Toner Save Mode option off on front panel or  
within the printer properties as your setting. See page  
1.29 and page 4.13 respectively.  
• A combination of faded and smeared defects may  
indicate that the laser printer cartridge needs cleaning.  
See “Cleaning the OPC Drum” on page 5.3.  
• The surface of scanner parts inside the machine may  
be dirty. See “Cleaning the Document Scanner” on  
page 5.8.  
Toner specks  
• The paper may not meet paper specifications. See  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• The transfer roller area may be dirty. See “Cleaning  
• The paper path may need cleaning. See “Cleaning the  
Inside” on page 5.7.  
• The surface of scanner parts may need cleaning. See  
“Cleaning the Document Scanner” on page 5.8.  
Vertical lines  
If black vertical streaks appear on the page:  
• The photosensitive drum inside the laser printer  
cartridge has probably been scratched. Install a new  
laser printer cartridge.  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
If white vertical streaks appear on the page:  
• The surface of LSU part inside the machine may be  
dirty. See “Cleaning the Inside” on page 5.7.  
6.14 Troubleshooting  
   
Problem  
Possible Cause and Remedy  
Dropouts  
If faded areas, generally rounded, occur randomly on  
the page:  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• A single sheet of paper may be defective. Try  
reprinting the job.  
• The moisture content of the paper is uneven or the  
paper has moist spots on its surface. See “Print Media”  
on page A.7.  
• The paper lot is bad. The manufacturing processes can  
cause some areas to reject toner. Try a different kind  
or brand of paper.  
• The laser printer cartridge may be defective. See  
“Vertical repetitive defects” on page 6.16.  
• If these steps do not correct the problems, contact a  
service representative.  
Gray background  
If the amount of background toner shading becomes  
unacceptable, the procedures below may help to clear  
the condition:  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• Change the paper to a lighter basis weight. See “Print  
Media” on page page A.7.  
• Check the printer’s environment; very dry (low  
humidity) or high humidity (higher than 80 % RH)  
conditions can increase the amount of background  
shading.  
• Adjust the shading setting. See “Adjusting Shading” on  
page 5.4.  
Toner smear  
• Clean the inside of the printer. See “Cleaning the  
• Check the paper type and quality. See “Print Media” on  
page A.7.  
Try installing a new laser printer cartridge.  
6.15  
Troubleshooting  
Problem  
Possible Cause and Remedy  
Vertical repetitive  
defects  
If marks repeatedly appear on the printed side of the  
page at even intervals:  
• The laser printer cartridge may be damaged. Print a  
cleaning sheet several times by cleaning the OPC drum  
(see page 5.3). After the printout, if you still have the  
same problems, install a new laser printer cartridge.  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• Parts in the machine may have toner on them. If the  
defects occur on the back of the page, the problem will  
likely correct itself after a few more pages.  
• The fusing assembly may be damaged. Contact a  
service representative.  
Background scatter  
Background scatter results from bits of toner distributed  
on the printed page.  
• The paper may be too damp. Try printing with a  
different batch of paper. Do not open packages of  
paper until necessary so that the paper does not  
absorb too much moisture from the air.  
A
• If background scatter occurs on an envelope, change  
your printing layout to avoid printing over areas that  
have overlapping seams on the reverse side. Printing  
on seams can cause this problem.  
• If background scatter covers the entire surface of a  
printed page, adjust the print resolution through your  
software application or the printer properties.  
Misformed  
characters  
• If characters are improperly formed, producing hollow  
images, the paper stock may be too slick. See “Print  
Media” on page A.7 .  
• If characters are improperly formed, producing a wavy  
effect, the scanner unit may need service. Verify that it  
also occurs on a help list page.  
If you need service, contact a service  
representative.  
6.16 Troubleshooting  
 
Problem  
Page skew  
• Check the paper type and quality. See “Print Media” on  
page A.7.  
• Make sure that the paper or other media is loaded  
correctly and the guides are not too tight or too loose  
against the paper stack.  
Curl or wave  
• Check the paper type and quality. Both high  
temperature and humidity will cause paper curl. See  
“Print Media” on page A.7.  
Turn over the stack of paper in the automatic paper  
feeder. Also try rotating the paper 180° in the  
automatic paper feeder.  
Wrinkles or creases  
• Check the paper type and quality. See “Print Media” on  
page A.7.  
Turn over the stack of paper in the automatic paper  
feeder. Also try rotating the paper 180° in the feeder.  
Back of printouts  
dirty  
• The transfer roller area may be dirty. See “Cleaning  
• Check if the toner is leaking. Clean inside the machine.  
See page 5.7.  
6.17  
Troubleshooting  
Problem  
Possible Cause and Remedy  
Black pages  
• The laser printer cartridge may not be installed  
properly. Remove the cartridge and reinsert it.  
• The laser printer cartridge may be defective and need  
replacing. Install a new laser printer cartridge.  
• The printer may require repairs. Contact a service  
representative.  
Loose toner  
• Check the paper type and quality. See “Print Media” on  
page A.7.  
Try installing a new laser printer cartridge.  
• If the problem persists, the WorkCentre Pro 580 may  
require repairs. Contact a service representative.  
Character Voids  
Character voids are white areas within the parts of  
characters that should be solid black:  
• If you are using transparencies when you experience  
this problem, try another type of transparency.  
(Because of the composition of transparency media,  
some character voids are normal.)  
A
• You may be printing on the wrong surface on the  
• The paper may not meet paper specifications. See  
“Print Media” on page A.7.  
Horizontal stripes  
If horizontally aligned black streaks or smears appear:  
• The laser printer cartridge may be installed improperly.  
Remove the cartridge and reinsert it.  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
AaBbCc  
• The laser printer cartridge may be defective. Install a  
new laser printer cartridge.  
• If the problem persists, the WorkCentre Pro 580 may  
require repairs. Contact a service representative.  
6.18 Troubleshooting  
Resetting the Machine  
If you are experiencing problems or the machine locks up,  
you may need to reset the machine. Use the following  
instructions to reset and reboot the machine.  
NOTE: This programming sequence must be performed  
within 1.5 seconds.  
1
2
3
4
Press the Stop button.  
Press the  
Press the  
Scroll/Volume button.  
Scroll/Volume button.  
Press the Stop button.  
6.19  
Troubleshooting  
   
This page intentionally left blank.  
6.20 Troubleshooting  
APPENDIX  
A
Specifications  
A.2  
A.7  
Print Media  
FCC Regulations  
A.11  
A.12  
A.14  
A.16  
A.17  
Data Coupler Information  
Canadian Certification  
Radio Frequency Emissions  
Laser Safety  
 
Specifications  
Items  
Specification  
General  
Size (WxDxH)  
w/o Hand Set  
370 x 356 x 195  
mm  
14.5 x 14 x 7.7  
in.  
Weight  
LCD  
7.7 Kg, 17 lbs.  
16 x 1 Char.  
Interface  
Parallel IEEE  
1284  
Bidirectional  
Power  
Power Switch  
Input Voltage  
No  
110V~127V 50 /  
60 Hz  
Current  
2.5 Amps  
Yes, 9.5 watts  
Laser  
Power Save Mode  
Print Method  
Speed (Engine)  
Resolution  
Print  
8PPM  
600 x 600 dpi  
GDI  
Print Language  
Toner Save  
Yes  
Effective Print  
Width  
208 mm, 8.2 in.  
Paper Path  
Rear to Front  
A.2 Appendix  
     
Items  
Manual Feed  
Halftone  
Specification  
Rear to Front  
64 levels  
Print  
Scan  
Operating  
System  
Windows 95/98/  
ME, Windows NT/  
2000  
Scan Method  
Contact Image  
Sensor,  
Monochrome  
Quick Scan  
Speed  
3 seconds  
Fine Mode Speed  
6 seconds  
Resolution  
(Optical)  
300 x 300 dpi  
Scan Width  
Maximum  
8.5 in.  
(216 mm)  
Scan Width  
Effective  
8.26 in.  
(210 mm)  
Scan Length  
Maximum  
39.4 in.  
(1000 mm)  
Halftone  
64 levels  
20 Sheets  
TWAIN  
ADF Capacity  
Scan Driver  
Speed  
Copy  
8cpm  
Resolution  
Scan:300 x 300  
dpi  
Print:600 x 600  
dpi  
Halftone  
64 levels  
A.3  
Appendix  
Items  
Specification  
Copy  
Reduction /  
Enlargement  
50 - 200%  
Multi Copy  
Handset  
1 - 99 pages  
Yes  
Telephone  
1-Touch Dial  
Speed Dial  
20 EA  
80 EA  
No  
Telephone  
Answering Device  
Telephone  
Yes  
AnsweringDevice  
Interface  
Tone/Pulse  
US:Tone(DTMF)  
Pulse:Tech Mode  
only  
External Phone  
Extension  
Yes  
Fax  
Compatibility  
Applicable line  
ITU-T G3  
Public Switched  
Telephone  
System (PSTN)  
or behind PABX  
Modem Speed  
33.6 Kbps with  
Auto Fallback  
TX Speed  
Compression  
ECM  
3 sec  
MH/MR/MMR  
Yes  
Standard  
203 x 98 dpi  
Resolution  
Fine Resolution  
203 x 196 dpi  
A.4 Appendix  
Items  
Superfine  
Specification  
Fax  
300 x 300 dpi  
Resolution  
Contrast  
Normal  
Darken  
Lighten  
Photo  
Halftone  
64 levels  
Memory Capacity  
2 MB (160  
pages)*  
Battery Backup  
Type  
Yes (Max 30Min)  
Automatic  
Paper Feeder  
BIN  
Input Capacity  
Output Capacity  
Output Control  
Bypass  
150 sheets / 20lb  
100 sheets / 20lb  
Face up  
Single Page  
Paper Type  
Plain, Coated  
paper  
Transparency,  
Envelope  
Card stock  
Paper Size  
Letter, Legal, A4  
Auto: 16 ~ 24 lb,  
Paper Weight  
2
60 ~ 90 g/m  
Bypass: 16 ~ 43  
2
lb, 60 ~ 161 g/m  
* ITU-T No. 1 test chart, your capacity may vary.  
A.5  
Appendix  
Items  
Specification  
Automatic  
Document  
Feeder  
Input Capacity  
20 sheets  
Paper Weight  
12.5 - 28 lbs.  
Consumables  
Starter Cartridge  
1,000 pages @  
5% coverage  
Laser Printer  
Cartridge  
2500 Pages @  
5% coverage  
Reorder Number  
113R00632  
A.6 Appendix  
Print Media  
Selecting Print Media  
Satisfactory print and receive quality can be obtained with  
many types of plain paper. Since the quality of plain paper  
varies widely, test the print quality before buying large  
quantities of paper. Your machine uses a variety of papers  
including:  
• Xerographic paper  
• Bond paper  
• Dual-purpose paper  
Because all papers vary in physical characteristics, you can  
receive mixed results from different packages of paper even  
through the packages contain the same paper. If you  
encounter undesirable results, try the other side of the paper,  
a different type, or another package of the same kind of  
paper.  
Selecting Media Types  
Most photocopy paper, postcards, index cards,  
transparencies, envelopes, and labels will work your printer,  
particularly paper that is marked for use in laser printers. For  
the best results, use one of the papers developed especially  
for an laser printer.  
What to Consider  
Desired outcome. The paper you choose should be  
appropriate for the project. For example, use greeting card  
paper when making party invitations.  
A.7  
Appendix  
         
Size. Choose any size paper that fits easily within the paper  
guides of the printer.  
Weight. Use 20~24-pound or 75~90 g/m2 plain paper for  
multipurpose, everyday use.  
Brightness. Some papers are whiter than others and  
produce sharper, more vibrant colors. Use white paper for  
documents with pictures.  
Surfacesmoothness. The smoothness of the paper affects  
how crisp the printing looks on the paper. Glossy, coated  
paper works well for pictures and charts where you want  
crisp lines.  
Colored paper should be of the same high quality as white  
paper. The pigments must withstand the printer’s fusing  
temperature of 392° F (200° C) for 0.1 seconds without  
deterioration. Do not use paper with a colored coating that  
was added after the paper was produced.  
Pre-printed forms must be printed with non-flammable,  
heat-resistant inks that do not melt, vaporize, or release  
hazardous emissions when subjected to the printer’s  
approximately 392° F (200° C) fusing temperature for 0.1  
seconds.  
Store paper in its ream wrapper until ready to use. Place  
cartons on pallets or shelves, not on the floor. Do not place  
heavy objects on top of the paper, whether it is packaged  
or unpackaged. Keep it away from moisture, or other  
conditions that can cause it to wrinkle or curl.  
During storage, moisture-proof wrap (any plastic  
container or bag) should be used to prevent dust and  
moisture from contaminating your paper.  
A.8 Appendix  
Do not use the following types of paper with  
the WorkCentre Pro 580:  
• Highly textured stock, such as linen, may not print evenly  
because the toner can bleed.  
• Extremely smooth, shiny, or coated papers not specifically  
designed for laser printers can jam the printer and repel  
toner.  
• Multi-part forms, such as duplicate or triplicate forms can  
wrinkle and jam; the toner is also more likely to smear.  
• Paper in poor condition — with tears, dust, wrinkles, curled  
or bent edges, or that doesn’t lie flat can jam the printer.  
• Envelopes with thick or crooked edges; envelopes that are  
damaged, curled, wrinkled, or irregularly shaped;  
envelopes that are shiny or embossed; or envelopes with  
clasps or windows.  
• Continuous form feed paper. The paper will cause a jam  
condition.  
Selecting Media Sizes  
The automatic paper feeder can hold up to 150 sheets of 20  
lbs (75 g/m2) paper. The single-sheet manual paper feeder is  
designed to hold one sheet. Both can be adjusted to hold  
media measuring from 3 by 5 inches (76.2 by 127 mm) to  
8.5 by 14 inches (216 by 355.6 mm). This includes, but is  
not limited to, the following paper and envelope sizes:  
A4 :8.25 by 11.75 in; (210 by 297 mm),  
16-24 lb (60 g/m2 - 90 g/m2)  
Letter :8.5 by 11 in; (216 by 279 mm)  
16-24 lb (60 g/m2 - 90 g/m2)  
Legal :8.5 by 14 in; (216 by 356 mm)  
16-24 lb (60 g/m2 - 90 g/m2)  
No.10 Envelopes :4.12 by 9.5 in; 105 by 241 mm  
DL. Envelopes :4.33 by 8.66 in.; 110 by 220 mm  
C5 Envelopes :6.38 by 9.01 in.; 162 by 229 mm  
C6 Envelopes :4.49 by 6.38 in.; 114 by 162 mm  
B5 Envelopes :6.93 by 9.84 in.; 176 by 250 mm  
Monarch Envelopes :3.87 by 7.5 in; 98.5 by 190.5 mm  
Other Custom Size  
A.9  
Appendix  
Specialty Paper Guidelines  
• Read all instructions that come with special paper for  
important information regarding how to achieve the highest  
print quality.  
• It is recommended to feed one sheet at a time for special  
paper types.  
• For transparency film, follow these guidelines:  
- Cover the printed side of the film with a sheet of plain (not  
coated) paper before storing; This is recommended even if  
placed in a clear file or plastic holder.  
- Do not leave the film in the paper tray for long periods of  
time as dust and dirt may accumulate, resulting in poor  
copy quality.  
- To avoid fading, do not expose the printed film to  
prolonged direct sunlight.  
- Store unused papers and films flat. Do not remove papers  
from their protective packaging until ready for use.  
o
o
- Store unused film at temperatures between 59 F to 86 F  
o
o
(15 C to 30 C). The relative humidity should be between  
10% and 70%.  
• For labels, follow these guidelines:  
- Verify that the labels’ adhesive material can tolerate  
°
°
fusing temperature of 200 C (392 F) for 0.1 second.  
- Make sure that there is no exposed adhesive material  
between the labels. Exposed areas can cause labels to  
peel off during printing, which can cause paper jams.  
Exposed adhesive can also cause damage to printer  
components.  
- Do not feed a sheet of labels through the printer more  
than once. The adhesive backing is designed for one pass  
through the printer.  
- Do not use labels that are separating from the backing  
sheet or are wrinkled, bubbled, or otherwise damaged.  
• If the print density of your page is very high, light paper  
stock may curl slightly due to the large amount of toner. To  
print dense graphics, try printing on heavier stock.  
• Do not use paper that is thicker than the specifications as  
it may damage the laser printer cartridge.  
A.10 Appendix  
   
Safety Information  
FCC Regulations  
Send Header Requirements  
Federal Communications Commission (FCC) regulations  
require all persons within the United States who send any  
message via a facsimile machine to include an identifying  
message in the transmission. The message must clearly  
contain an identifier and telephone number for the entity  
(business or individual) sending the message.  
This facsimile machine provides the local ID and name  
features required for the FCC regulation. To satisfy the FCC  
regulation, the telephone number and name must be  
included with the printed document. To comply with the FCC  
rules, carefully read and follow the instructions listed in this  
document to program the local ID and name.  
A.11  
Appendix  
     
Data Coupler Information  
This Xerox WorkCentre Pro 580 machines contains an  
internal data coupler. Its use is restricted by the FCC (Federal  
Communications Commission). To comply with the FCC rules,  
you must carefully read and follow the instructions listed  
below.  
This equipment complies with Part 68 of the FCC rules. On  
the rear of this equipment is a label that contains, among  
other information, the FCC registration number and Ringer  
Equivalence Number (REN). If requested, provide this  
information to your telephone company. The REN for the  
WorkCentre Pro 580 is 0.5.  
The REN is used to determine the quantity of devices you  
may connect to your telephone line and still have all of those  
devices ring when your number is called. In most, but not all  
areas, the sum of all devices should not exceed five (5.0). To  
be certain of the number of devices you my connect to your  
line, as determined by the REN, you should call your local  
telephone company to determine the maximum REN for your  
calling area.  
Ask your local telephone company for the modular jack type  
installed on your line. Connecting this machine to an  
unauthorized jack can severely damage telephone company  
equipment. You, not Xerox, assume all responsibility and/or  
liability for any damage caused by the connection of this  
machine to an unauthorized jack.  
You may safely connect the machine to the following  
standard modular jack: USOC-RJ-11C. To connect it, use the  
standard line cord with modular plugs provided with the  
installation kit.  
An FCC compliant telephone cord and modular plug are  
provided with this equipment. This equipment is designed to  
be connected to the telephone network or premises wiring  
using a compatible modular jack which is Part 68 compliant.  
Do not connect this machine to a party or coin operated  
phone line.  
A.12 Appendix  
 
Repairs to the machine should be made only by a Xerox  
representative or an authorized Xerox service agency. This  
applies at any time during or after the service warranty  
period. If unauthorized repair is performed, the remainder of  
the warranty period is null and void.  
If you find the telephone line is damaged or the telephone  
company notifies you that your machine is causing damage,  
disconnect the machine from the telephone line and call for  
service. Do not reconnect the machine until necessary  
repairs are made.  
The telephone company will, where practical, notify you when  
they need to temporarily disconnect service. However, if  
action is reasonable and necessary, but prior notice is not  
practical, they may still temporarily disconnect your service.  
In such cases they must:  
• Immediately notify you of their temporary action.  
• Reconnect service when the source of damage is removed.  
• Inform you of your right to bring a complaint to the FCC  
under FCC rules  
The telephone company may make changes to its  
communications facilities, equipment, operations, or  
procedures. Such action must be reasonable, required in the  
operation of their business, and consistent with FCC rules.  
They must give you prior written notification if the changes  
can:  
• Make your machine incompatible with their equipment  
• Require modification or alteration of the machine.  
• Otherwise physically affect performance of the machine.  
When programming emergency numbers and/or making test  
calls to emergency numbers:  
• Remain on the line and briefly explain to the dispatcher the  
reason for the call before hanging up.  
• Perform such activities in off-peak hours, such as early  
morning hours or late evenings.  
A.13  
Appendix  
Canadian Certification  
Notice: The Industry Canada label on this system identifies  
certified equipment. This certification means that the  
equipment meets certain telecommunications network  
protective, operational, and safety requirements. Industry  
Canada does not guarantee the equipment will operate to the  
user’s satisfaction.  
Before installing this equipment, users should ensure that it  
is permissible to be connected to the facilities of the local  
telecommunications company. The equipment must also be  
installed using an acceptable method of connection. In some  
cases, the company’s inside wiring associated with a single  
line individual service may be extended by means of a  
certified connector assembly (telephone extension cord).  
The customer should be aware that compliance with the  
above conditions may not prevent degradation of service in  
some situations.  
Repairs to certified equipment should be made by an  
authorized Canadian maintenance facility designated by the  
supplier. Any repairs or alterations made by the user to this  
equipment or equipment malfunctions, may give the  
telecommunications company cause to request the user to  
disconnect the equipment.  
Users should ensure for their own protection the electrical  
ground connections of the power utility telephone lines and  
internal metallic water pipe system, if present, are connected  
together. This precaution may be particularly important in  
rural areas.  
Caution: Users should not attempt to make such connection  
themselves, but should contact the appropriate electric  
inspection authority or electrician, as appropriate.  
Notice: The Ringer Equivalence Number (REN) assigned to  
each terminal device provides an indication of the maximum  
number of terminals allowed to be connected to a telephone  
interface. The termination on an interface may consist of any  
combination of devices subject only to the requirement that  
the sum of the Ringer Equivalence Numbers of all the devices  
does not exceed 5.  
A.14 Appendix  
 
This digital apparatus does not exceed the Class B limits for  
radio noise emissions from digital apparatus set out in the  
Radio Interference Regulation of Industry Canada.  
A.15  
Appendix  
Radio Frequency Emissions  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the  
FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential  
installation. This equipment generates, can radiate, radio  
frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and  
receiver.  
• Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician  
for help.  
Changes or modifications to this equipment not specifically  
approved by the Xerox Corporation may void the authority  
granted by the FCC to operate this equipment.  
Shielded cables must be used with this equipment to  
maintain compliance with FCC regulations.  
A.16 Appendix  
 
Laser Safety  
Caution: Use of controls or adjustments or performance of  
procedures other than those specified herein may result in  
hazardous exposure to laser light.  
Since radiation emitted inside this product is completely  
confined within the protective housing and external covers,  
the laser beam cannot escape from the machine during any  
phase of the user operation. The Center for Devices and  
Radiological Health (CRDH) of the US Food and Drug  
Administration implemented regulations for laser products on  
August 1, 1976. These regulations apply to laser products  
marketed in the United States.  
A.17  
Appendix  
 
This page intentionally left blank.  
A.18 Appendix  
INDEX  
machine 5-7  
OPC drum 5-3  
components, main 1-9  
contents 1-8  
copying  
A
adding documents 3-55  
address label, using 3-33  
adjusting shading 5-4  
alert tone, setting 3-3  
altitude correction 4-13  
attaching  
answering machine 1-17  
extension phone 1-17  
automatic dial  
one-touch dial 3-31  
speed dial 3-34  
overview 3-27  
automatic document feeder  
automatic paper feeder  
loading paper 1-20, 4-4  
paper source setting 4-12  
rubber pad replacement 5-14  
automatic supply ordering 5-5  
quick copy 3-28  
date and time, setting 1-24  
delayed transmission 3-48  
document contrast, setting 3-14  
document resolution, setting 3-  
14  
B
broadcasting transmission 3-46  
driver  
install 2-3  
remove 2-5  
C
cancel  
print job 4-14  
scheduled operation 3-56  
Caution 1-22  
location, choosing 1-14  
E
entering, alphanumeric  
characters 1-27  
error messages 6-7  
M
maintenance  
guidelines 5-2  
memory  
F
fax forwarding 3-58  
fax problem, solving 6-10  
features 3-5  
clearing 5-2  
fitting document to selected  
paper 4-17  
searching 3-43  
multiple pages on one sheet,  
print 4-15  
G
group dialing 3-36  
N
H
handset, inserting 1-16  
O
one-touch dialing 3-31  
I
install  
printer software 2-3  
introduction 1-2  
P
paper  
in automatic paper feeder 1-20,  
4-4  
L
selecting 4-2, A-7  
tab 4-12  
document 6-2  
caring for 5-11  
installing 1-22  
load, document 3-15  
in the automatic paper feeder 1-  
20, 4-4  
exit area 6-4  
tips avoiding paper jams 6-6  
in the manual paper feeder 4-7  
paper orientation, setting 4-12  
paper save mode 1-31  
paper size, setting 4-12  
paper source, setting 4-12  
paper type, setting 4-12  
parallel, connection 1-18  
pause, inserting 3-30  
phone line, connection 1-17  
phonebooks  
in DRPD mode 3-10, 3-20  
in TEL mode 3-25  
saving and using 3-42  
polling  
reception 3-54  
transmission 3-52  
resetting 6-19  
posters, printing 4-19  
power save mode 1-29  
power, plugging 1-19  
print media 4-2, A-7  
print quality 4-13  
print resolution 4-13  
printing  
cancel 4-14  
document 4-11  
general problems, solving 6-12  
help 4-15  
quality problems, solving 6-14  
reports 3-63  
printing problem, solving 6-12  
priority fax 3-50  
error messages 6-7  
fax 6-10  
general printing 6-12  
paper jams 6-2  
print quality 6-14  
safety A-11  
fax 3-16  
flash 3-57  
fax and copy operations 3-2  
volume 3-2  
guidelines 4-10, A-10  
specifications A-2  
speed dialling 3-34  
storing  
group dial 3-36  
one-touch 3-31  
speed dial 3-34  
supplies 1-4  
Q
quality, problems 6-14  
system requirements, for  
software 2-2  
T
tape, removing 1-14  
toll save faxing 3-61  
toner save mode 1-29, 4-13  
trays, attaching 1-15  
troubleshooting 6-1  
U
uninstall  
MFP driver 2-5  
user-selectable options 3-6  
V
voice request 3-18  
volume, setting 3-2  
W
watermarks, printing 4-21  

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