Soleus Air Sg Wac 10ese User Manual

Models  
SG-WAC-10ESE  
SG-WAC-12ESE  
Electronic Window Air Conditioner  
Operating Instructions  
Thank you for choosing a Soleus Air powered by Gree Air Conditioner. This owner’s manual will  
provide you with valuable information necessary for the proper care and maintenance of your new  
product. Please take a few moments to thoroughly read the instructions and familiarize yourself with  
all the operational aspects of your new air conditioner.  
For your own records, please attach a copy of your sales receipt to this manual. Also, write the store  
name/location, date purchased, and serial number below:  
Store Name: ____________________________________________________  
Location: ______________________________________________________  
Date Purchased: _________________________________________________  
Serial Number (located on back of unit): ______________________________  
IMPORTANT SAFETY INSTRUCTIONS  
Before installing and using your air conditioner, please read this owner’s manual carefully. Store this  
manual in a safe place for future reference. Your safety and the safety of others is very important to  
us. Please pay attention to all safety messages outlined in this owner’s manual.  
WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow  
the following basic precautions:  
All Safety messages alert you of potential hazards, how to reduce the chance of injury,  
and what can happen if instructions are not followed correctly.  
2
ELECTRICAL REQUIREMENTS  
The electrical ratings for your air conditioner are listed on the model and serial  
number label located on the front left side of the unit (when facing the front).  
Specific electrical requirements are listed in the chart below. Follow the  
requirements below for the type of plug on the power supply cord.  
Wiring Requirements  
Power Supply Cord  
115 volt (103.5 min.—126.5  
max)  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove the ground prong.  
Do not use an adapter  
0-12 amps  
15-amp time-delay fuse or  
circuit breaker  
Do not use an extension cord.  
Failure to follow these instructions can result in death,  
fire, or electrical shock  
Use on single outlet circuit only  
Recommended Ground Method  
For your personal safety, this air conditioner must be grounded. This air conditioner is equipped with a 3 prong power  
supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong  
outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the cus-  
tomer’s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician.  
Copies of the standards listed may be obtained from:  
It is the customer’s responsibility:  
National Fire Protection Association  
To contact a qualified electrician  
One Batterymarch Park  
Quincy, Massachusetts 02269  
To assure that the electrical installation is adequate  
and in conformance with the National Electrical Code,  
ANSI/NFPA 70 - latest edition, and all local codes and  
ordinances.  
LCDI Power Cord and Plug  
This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord and plug as  
required by US National Electric Code 440.65. This cord consists of a length of shielded flexible cord with no termination  
on the load side and a LCDI attachment plug on the line side.  
The LCDI power cord and plug will remove the supply source via electrical disconnect (circuit trip) if the nominal current  
leakage between the cord shield and either load conductor exceeds a predetermined value. The cord will remain de-  
energized until the devise has been manually reset. This is intended to reduce the risk of a fire in the power cord or  
combustible materials nearby. The cord shields are not grounded and they must be considered a shock hazards if  
exposed. The cord shield must not be connected to ground or to any exposed metal.  
The test and reset buttons on the LCDI Plug are used to check if  
the plug is functioning properly. To test the plug:  
1. Plug power cord into a wall outlet  
2. Press the TEST Button, the circuit should trip and cut all  
power to the air conditioner  
3. Press the RESET button for use  
If a test is performed and the indicator light remains ON, the  
current leakage has been detected. Do not use the air  
conditioner or attempt to reset the LCDI Plug. Contact Customer  
Service for troubleshooting recommendations.  
3
PACKING LIST  
6
Packing List:  
Lock frame (2)  
Window Air Conditioner  
AAA Batteries (2)  
Top Mounting Rail (Pre-installed at factory)  
Top Mounting Rail Seal Strip (Pre-installed at factory)  
3/8” Screw for Top Mounting Rail (4) (Pre-installed at fac-  
tory)  
3/4” Screw for Top Mounting Rail, Lock frame  
,Accordion Panels & Sash Lock (6)  
Sash Lock  
Foam Seal Strip/Gasket (2)  
Owner’s Manual  
Accordion Panels (2)  
4
SPECIFICATIONS  
Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode.  
Power consumption is measured when the fan runs at the highest speed setting.  
These specifications are for reference only. For actual data, please refer to the rating label on the unit.  
Model  
SG-WAC-10ESE  
SG-WAC-12ESE  
Power Supply (Ph/V/Hz)  
Dehumidifying Capacity (Pints/Day)  
Rated Cooling Capacity (BTU/h)  
Rated Heating Capacity (BTU/h)  
Cooling Power Input (Watts)  
Heating Power Input (Watts)  
Rated Current Cooling (Amperage)  
Rated Current Heating (Amperage)  
EER/C.O.P  
1/115/60Hz  
1/115/60Hz  
60  
86.4  
10,200  
12,000  
/
/
940  
1110  
/
/
9
10.6  
/
/
10.8  
10.8  
Noise Level db (A) H/L  
58/66  
58/66  
CFM  
290  
290  
Design Pressure (PSIG) (H/L)  
Dimensions (W” x H” x D”)  
Package Dimensions (W” x H” x D”)  
Net/Gross Weight (Lbs)  
/
/
19.02 x 14.57x 21.26  
21.85 x 16.5 x 22.92  
70/75  
19.02 x 14.57 x 21.26  
21.85 x 16.5 x 22.92  
72/77  
Refrigerant Charge (Oz)  
Refrigerant Type  
22.58  
22.22  
R-410A  
R-410A  
DISCLAIMER  
ALL INFORMATION AND THE TECHNICAL SPECIFICATIONS PRESENTED IN THIS USER’S MANUAL ARE THE  
PRESENTATION OF THE MANUFACTURER. SOLEUS INTERNATIONAL HAS NOT CONDUCTED INDEPENDENT  
TEST TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED HEREWITHIN.  
5
INSTALLATION & ASSEMBLY INSTRUCTIONS  
Some assembly is required for your new air conditioner. Please read and follow these instructions carefully.  
1. This air conditioner is designed to be installed in a  
FIG. 1  
standard double-hung window with a window width  
between 22” and 36”.  
2. The air conditioner can be installed without the  
36  
accordion panels to fit in a narrow window opening.  
See the window dimensions.  
3. The Lower Sash (the lower part of the window that  
15.5  
moves up and down) must allow for 15.5” of vertical  
clearance when open. (See FIG. 1).  
4. All supporting parts must be secured to firm wood,  
masonry, or metal.  
5. The electrical outlet must be within reach of the power  
cord.  
NOTE: Save the product packaging and installation instruc-  
tions for future reference. Store the air conditioner in the  
product box when not in use for an extended period of time.  
6
ASSEMBLY & INSTALLATION (CONT.)  
Storm Window Requirements  
Accordion Panel Installation  
A storm window frame will not allow the air conditioner to  
tilt properly which in turn will keep it from draining properly.  
To adjust for this, attach a board or piece of wood to the  
sill. The board or wood piece should have a depth of at  
least 1 1/2”. Make sure the board or piece of wood is ap-  
proximately 1/2” higher than the storm window frame. This  
will allow the air conditioner to tilt enough for proper drain-  
age. (See FIG. 2).  
Now that you have installed the top rail, you can now install  
the accordion panels on each side.  
1. Place the air conditioner on a hard flat surface.  
2. Locate the accordion panels in the box.  
3. Gently pull the free end of the accordion panel (See  
FIG. 2). Do this for both panels.  
FIG. 2  
FIG. 2  
SASH  
STORM  
WINDOW  
FRAME  
Board or wood  
piece must be  
approximately  
1/2” higher  
1 1/2” MIN  
(38 mm)  
than the storm  
window frame  
for proper  
4. Slide the free end of the accordion panel into the side  
panel of the air conditioner (See FIG. 3). Do this for  
each side.  
drainage  
Placing the Unit Inside a Window  
FIG. 3  
1. Place the air conditioner on the sill with the bottom  
mounting rail against its back edge. Center the air con-  
ditioner and close the window securely behind the top  
mounting rail. The air conditioner should be slightly  
tilted to the outside area. Use a level; about a 1/3 bub-  
ble will be the correct case slant to the outside. (See  
FIG. 5 & FIG. 6)  
5. Once the accordion panels are slid into place adjust  
the top and bottom rails of the accordion panels into  
the top and bottom rails of the air conditioner (See FIG.  
4).  
FIG. 6  
FIG. 5  
FIG. 4  
2. Once the air conditioner is placed, extend both the left  
and right accordion panels to the width of the window.  
FIG. 7  
7
ASSEMBLY & INSTALLATION (CONT.)  
3. To secure the lower sash into place, use the sash lock  
and a 3/4” screw as shown below (See FIG. 12)  
Frame Lock, Sash Lock, and Foam Seal  
Installation  
4. For added insulation, cut the supplied insulation foam to  
the width of the window. Insert the foam between the  
window sashes to prevent air and objects from getting  
into the room. (See FIG. 13)  
1. Place the frame lock between the extended accordion  
panels and the window sill as show in FIG. 8. Screw a  
3/4” (19 mm) locking screw through the frame lock and  
into the window sill (FIG. 9).  
FIG. 13  
2. Drive 3/4” screws into the top of the accordion panel  
frame and the top rail to securely attach the window air  
conditioner to the lower sash. (See FIG. 11/12)  
Removing the Air Conditioner from the  
Window  
1. Turn the air conditioner off, and disconnect the power  
cord.  
2. Remove the sash seal from between windows, and  
unscrew sash lock.  
3. Remove the screws installed through the frame and  
frame lock.  
4. Close (slide) the side panels into frame.  
5. Keeping a firm grip on air conditioner, raise the sash  
and carefully “rock” air conditioner backward to drain  
any condensate water in base of unit. Be careful not to  
spill any remaining water while lifting unit from window.  
6. Store parts WITH the air conditioner in the box  
8
USING YOUR AIR CONDITIONER  
Electronic Control Panel & Remote Control  
1. Power Button: Turns the air conditioner on and  
off  
2. Digital Display: Displays the current room tem-  
perature or the amount of time left on the timer.  
Shows the Set Temp when setting the tempera-  
ture. Shows the Timer Set when setting the timer.  
The once the timer and/or temperature are set,  
the display will change to show the current room  
temperature. To see the set temperature again,  
simply press either of the Temp/Delay /▼  
buttons.  
When the light is on the unit is in  
temperature or timer set mode.  
This display always shows the room  
temperature except when setting  
the Set temperature or the Timer.  
3. Temperature Set: Use these buttons on the con-  
trol panel and remote to increase or decrease the  
Set Temperature (the desired room temperature)  
in cooling or energy saver mode. The SET light  
will light up when setting the temperature  
Light Indicates the  
Timer is set.  
4. Timer Set: Use these buttons on the control  
panel and remote to set the Timer. Each press of  
the Timer (DELAY) buttons will increase or de-  
crease the timer. For timer instructions see #7.  
Air Conditioner Controls  
5. Fan Speed & Auto Fan: Use the fan speed but-  
tons to change the fan speed. Choose between  
low, medium, high, and Auto. When using the re-  
mote control, press the AUTO button to turn auto  
mode on and the FAN+ and FAN– buttons to  
select low, medium, or high fan speed.  
1-24Hr Timer  
Timer Increase  
Timer  
Decrease  
Auto Fan On  
Mode Button  
6. Mode Button: Press the mode button to cycle  
through the various modes: Cooling, Energy  
Saver, and Fan only.  
Increase Fan Speed  
Power Button  
Decrease  
Fan Speed  
Increase/  
Decrease  
7. Auto-on Timer: When the air conditioner is off, it  
can be set to automatically turn on in 1-24 hours  
at the previous set mode and fan setting. To set  
the Auto-on Timer, press the DELAY button on  
the unit or remote control. Each touch of the /▼  
on the unit or the +/- buttons on the remote will  
change the timer setting in 1 hour intervals. The  
SET light will turn on while setting.  
Temperature  
Remote Control  
Normal Operating Sounds  
You may hear a pinging noise caused by water  
hitting the condenser, on rainy days, or when the  
humidity is high. This design feature helps re-  
move moisture and improve efficiency.  
Auto-off Timer: When the air conditioner is on, it  
can be set to automatically turn off in 1-24 hours.  
To se the Auto-off Timer, press the DELAY button  
on the unit or remote control. Each ouch of the /  
on the unit or the +/- buttons on the remote will  
change the timer setting in 1 hour intervals. The  
SET light will turn on while setting.  
You may hear the thermostat click when the com-  
pressor cycles on and off.  
Water will collect in the base pan during rain or  
days of high humidity. The water may overflow  
and drip from the outside part of the unit.  
To see the remaining time, press the DELAY  
Button. To change the timer setting use the  
/on the unit or the +/- buttons on the  
remote.  
The fan may run even when the compressor is  
not on.  
To cancel the timer, press the DELAY button  
until the SET light turns off.  
9
USING YOUR AIR CONDITIONER (Cont.)  
Freezing Conditions: This is a cooling only air  
conditioner. It is not designed for freezing outdoor  
conditions. It must not be used in freezing outdoor  
conditions.  
Fan Only Mode: Use Fan Only mode at Low,  
Med, or High fan speed to provide air circulation  
and filtering without cooling. Since fan only setting  
do not provide cooling, a Set temperature cannot  
be entered. The room temperature will appear in  
the display.  
Remote Control: To ensure proper operation  
when using the remote control, aim the remote  
directly at the signal receiver on the air condi-  
tioner.  
NOTE: Auto Fan Speed cannot be used in Fan  
Only mode.  
The remote control has a signal range up to  
20 feet.  
Loss of Power Protection: If power to the air  
conditioner is lost or interrupted, the air condi-  
tioner will automatically re-start in the setting last  
used prior to power loss. If the Timer was set to  
automatically turn the air conditioner off or on, it  
will resume countdown at the amount time left  
prior to power loss. You may need to set a new  
time if desired.  
Make sure nothing is blocking the remote con-  
trol signal from being received by the air con-  
ditioner.  
Make sure the batteries are installed correctly  
and still have power.  
Cooling Mode: Use the COOL mode at Low, Me-  
dium, High, or Auto Fan speed when cooling is  
needed. Use the temperature /buttons to set  
the desired temperature between 64°F and 86°F.  
Air Direction: Use the lever near on the front air  
vents to adjust the direction of the airflow. You  
can direct the airflow left or right only. The lever is  
located on the right side of the air vent.  
Once the temperature is set, the compressor  
will cycle on and off to keep the room  
temperature at the set temperature level. The  
lower the set thermostat temperature, the  
cooler the room will become. The higher the  
set thermostat temperature, the warmer the  
room will become.  
For Normal Cooling - Set the Mode to Cool  
and the Fan to High or Med with the  
termperature set in the middle.  
For Maximum Cooling - Set the Mode to Cool  
and the Fan to High with a lower set  
temperature.  
For Quieter & Nighttime Cooling - Set the  
Mode to Cool and the Fan to Low with the  
temperature set in the middle.  
NOTE: If the air conditioner is off and is then  
turned on while set to a Cool setting or if  
turned from a fan setting to a Cool setting, it  
may take approximately 3 minutes for the  
compressor to start and cooling to begin.  
Energy Saver Mode - Controls the Fan  
On - The fan will cycle on and off with the  
compressor. This results in winder variations of room  
temperature and humidity. Normally used with the  
room is unoccupied. NOTE: The fan my continue to  
run for a short time after the compressor cycles off.  
Off - The fan runs all the time in fan or cooling mode.  
10  
Cabinet Cleaning  
To clean the air conditioner cabinet:  
CARE AND CLEANING  
Clean your air conditioner to keep it looking new  
and to minimize dust build up.  
Unplug the air conditioner to prevent shock or  
a fire hazard. The cabinet and front panel of  
the air conditioner may be dusted with an oil-  
free cloth or washed with a cloth dampened in  
a solution of warm water and mild liquid soap.  
Rinse thoroughly with a damp cloth and wipe  
dry.  
Air Filter Cleaning  
The air filter should be checked at least once  
every month to see if it needs cleaning. Trapped  
particles and dust can build up in the filter and  
may decrease airflow as well as cause the  
cooling coils to accumulate frost. To clean the air  
filter:  
Never use harsh cleaners, wax or polish on  
the cabinet front.  
Be sure to wring excess water from the cloth  
before wiping around the controls. Excess  
water in or around the controls may cause  
damage to the air conditioner.  
1. Remove the filter by pulling down on the in-  
dents of the filter door on the front of the unit.  
(See FIG. 13)  
2. Wash the filter using liquid dish soap and  
warm water. Rinse the filter thoroughly. Gen-  
tly shake the filter to remove excess water.  
Winter Storage  
3. Let the filter dry completely before placing it  
into the air conditioner.  
4. If you do not wish to wash the filter, you may  
vacuum the filter to remove the dust and  
other particles.  
To store the air conditioner when it is not in use  
for an extended period of time, remove it care-  
fully from the window according to the installation  
instructions and cover it with plastic or place it in  
the original box  
.
FIG. 13  
Wear and Tear  
To minimize wear and tear on the air condi-  
tioner, always wait at least 3 minutes before  
changing modes. This will help prevent the  
compressor from overheating and the circuit  
breaker from tripping.  
11  
TROUBLESHOOTING  
PROBLEM  
POSSIBLE CAUSES  
SOLUTIONS  
The Air Conditioner will not start  
The air conditioner is unplugged  
Make sure the air conditioner is  
plug is pushed completely into the  
outlet  
Check the house fuse/circuit  
breaker box and replace the fuse  
or reset the breaker.  
The fuse is blown/circuit breaker is  
tripped.  
The unit will automatically re-start  
when power is restored.  
There is a protective time delay  
(approx. 3 minutes) to prevent  
tripping of the compressor  
Power Failure  
overload. For this reason, the unit  
may not start normal cooling for 3  
minutes after it is turned back on.  
Press the RESET button located  
on the power cord plug.  
If the RESET button will not stay  
engaged, discontinue use of the  
air conditioner and contact a  
qualified service technician.  
The current interrupter device is  
tripped.  
The Air Conditioner does not cool  
as it should  
Airflow is restricted  
Make sure there are no curtains,  
blinds, or furniture blocking the  
front of the air conditioner  
Lower the set thermostat tempera-  
ture  
The temperature control may not be  
set correctly.  
The air filter is dirty  
Clean the filter. See the Cleaning  
and Care Section of the manual.  
Please allow time for the room to  
cool down after turning on the air  
conditioner.  
The room may be too warm  
Check for open furnace registers  
and cold air returns  
Cold air is escaping  
The Cooling Coils are frozen  
See “Air Conditioner Freezing Up”  
below.  
The Air Conditioner is freezing up  
Ice blocks the air flow and stops the air  
conditioner from cooling the room  
Set the MODE dial to HIGH FAN  
or HIGH COOL and set the ther-  
mostat to a higher temperature  
The Remote Control is not working The batteries are inserted incorrectly  
Check the position of the batteries.  
Replace the batteries  
The batteries may be dead  
12  
TROUBLESHOOTING (CONT.)  
PROBLEM  
POSSIBLE CAUSES  
SOLUTIONS  
Water is dripping outside  
Hot and Humid weather.  
This is normal  
Water is dripping inside the room  
Water collects in the base pan  
The air conditioner is not correctly  
tilted outside.  
For proper water drainage, make  
sure the air conditioner is slightly  
tilted downward from the front of  
the unit to the rear.  
Moisture removed from the air is  
draining into the base pan.  
This is normal for a short period in  
areas with low humidity and nor-  
mal for a longer period in areas  
with high humidity.  
13  
WARRANTY  
One Year Limited Warranty  
Soleus International, Inc. warrants the accompanying Soleus Air Powered by Gree Air Conditioner to be free of defects  
in material and workmanship for the applications specified in its operation instruction for a period of ONE (1) year  
from the date of original retail purchase in the United States.  
If the unit exhibits a defect in normal use, Soleus International will, at its option, either repair or replace it, free of  
charge within a reasonable time after the unit is returned during the warranty period.  
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a  
copy of the original purchase invoice.  
THIS WARRANTY DOES NOT COVER:  
Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in  
material or workmanship.  
Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions  
in the instructions.  
Damage to the finish of the case, or other appearance parts caused by wear.  
Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna-  
tional Inc.  
Freight and Insurance cost for the warranty service.  
Filter and Accessories  
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO  
ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS INTERNATIONAL INC.  
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT  
SHALL SOLEUS INTERNATIONAL INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR  
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.  
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, sal-  
vaged, or refurbished products.  
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow  
limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you  
specific legal rights, and you may also have other rights that vary from state to state.  
For Technical Support and Warranty Service  
Please Call (888) 876-5387  
Or Write To:  
Soleus International, Inc.  
20035 E. Walnut Dr. N.  
City of Industry, CA 91789  
14  
66129903755  

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