Sharp Mx C312 User Manual

MFP PE R F O R M A N C E AN Y W H E R E YO U NE E D IT  
MX-C312  
ProDuCTIVITY IN ACTIoN To SPeeD ouTPuT  
AND STreAMlINe DoCuMeNT worKflow  
Vivid color and crisp black-and-white documents can  
be quickly and accurately produced at speeds up to  
31 pages per minute.  
Sharp’s powerful ImageSeND™ technology  
securely scans documents to up to seven  
The Sharp MX-C312 brings fast output,  
superior color quality and a compact  
footprint closer to the workgroup.  
destinations, including USB devices, network  
folders, e-mail, fax machines and desktop PCs,  
at speeds up to 35 images per minute. You get  
one-touch distribution features that centralize  
document workflow helping save time and money.  
Powerful 800 MHz controller for true multi-tasking  
performance and increased multi-functional  
productivity.  
Advanced and easy to operate features  
will help maximize efficiency, simplify  
Standard PCL®6 and PostScript®3™ compatible  
printing systems with available XPS option.  
Third-generation Sharp OSA development platform  
enables users to access network applications  
directly from the device’s touch-panel display, helping  
to reduce redundancy and streamline workflow.  
optional Inner finisher can be added without  
taking up much additional space. The space-  
efficient finisher not only provides exceptional  
productivity but also automates time-consuming  
tasks such as stapling, sorting and offset stacking.  
The optional Business Card feeder can  
automatically feed and scan business cards and  
is capable of working with commercially available  
business card scanning software to automate  
contact database entry.  
document workflow and reduce  
operating expense. Incorporating Sharp’s  
true multi-tasking controller technology,  
this powerful MfP meets the fast-paced  
needs of today’s modern office.  
Direct uSB Scanning and Printing provides a  
whole new level of convenience. It comes in handy for  
scanning documents directly to a USB memory device  
and is an easy way to print PDF documents.  
Sharp’s easy-to-use Document Filing System provides  
robust hard drive space for fast document storage  
and retrieval, with thumbnail view and image  
preview modes that allow users to easily locate,  
identify and retrieve files.  
Optional business card feeder.  
The remote front Panel feature allows  
administrators and help desk professionals to  
access and control the device from a remote  
PC workstation. This feature can also be used  
to help facilitate key operator training.  
Send  
to FTP  
Send to  
USB  
Send to  
E-mail  
Send to  
Desktop  
The optional Super G3 fax Kit with intelligent  
Inbound Fax Routing delivers lightning-fast faxing  
for busy workgroups.  
Front Panel USB 2.0 port for easy access.  
Send to  
Internet Fax  
Send  
to Fax  
With Sharpdesk® personal document management  
software, users can easily organize their scanned  
documents and integrate them into everyday workflow.  
Send to  
Network Folder  
uSer-frIeNDlY, eCo-frIeNDlY oPerATIoN  
To HelP SPeeD worK, ProloNG lIfe AND reDuCe CoST  
As a testament to our commitment to the  
environment, Sharp is a three-time winner of the  
ENERGY STAR annual Excellence in Energy  
By utilizing a long-life tri-component supplies  
system consisting of individual toner, developer and  
drum cartridges, the working life of developer and  
drums is significantly prolonged—and consumables  
yield can be up to six times higher than that of  
typical mono-unit consumable systems.  
The Sharp MX-C312 is designed to  
minimize service requirements and  
maximize uptime. The MX-C312 employs  
long-life, quick-replace cartridges to  
help extend supplies replenishment  
intervals and dramatically reduce  
downtime. Maintenance is trouble-free,  
with clean and simple replacement of  
supplies and machine maintenance  
procedures that can be performed  
quickly and easily by service  
Proficiency Product Design. Sharp is also a four-  
time winner of the SmartWay® Excellence Award,  
which recognizes companies for conserving energy  
and lowering greenhouse gas emissions in logistics  
and transportation. Sharp was also a previous  
recipient of the Excellence in Partnership Green  
Contractor Award and the Evergreen Award from  
the General Services Administration (GSA) and the  
Coalition for Government Procurement. These  
awards recognize environmentally responsible  
businesses and their efforts on recycling, waste  
reduction and affirmative procurement practices.  
Sharp encourages customers to make use of  
the Toner recycling Program that provides a  
pre-paid shipping label for returning used Sharp  
toner cartridges to our recycling facility. Learn more  
at: www.sharpusa.com/recycle.  
Supplies can be replenished with no mess and no  
tools required. Maintenance parts such as primary  
transfer belt, transfer roller, fuser, paper feed rollers  
and document feed rollers are also designed for  
quick, tool-free replacement.  
Quick Replace Cartridges  
for Easy Maintenance  
This design makes service  
and general maintenance  
easier without the need  
to disassemble the  
Power consumption on the MX-C312 is among  
the lowest in its class. These models comply  
with the Energy StarTM Program and the RoHS  
program to minimize energy consumption and  
the use of chemicals and materials that can  
harm the environment.  
entire machine.  
Built on a sophisticated and rugged unibody  
frame, the MX-C312 is constructed to absorb  
vibration, reduce operating noise, and consistently  
produce superior image quality.  
technicians or help desk professionals.  
Highly-Rigid Main Frame  
Helps better protect and  
isolate critical machine  
components.  
Sharp’s second-generation micro-fine toner  
technology and new developer combine to reduce  
graininess, produce clear reproduction of fine lines  
and halftone colors, and offer a lower consumption  
rate than conventional toner. The result is breathtaking  
image quality, less packaging materials and longer  
replacement intervals.  
PerSoNAlIzeD AND VerSATIle  
APPlICATIoN INTeGrATIoN  
Today’s multifunction products must be versatile enough to handle fast-changing system  
requirements and security demands. for Sharp, that’s a given—but we’ve gone much further.  
Designed for today’s mobile and flexible workplace, the MX-C312 supports the  
Sharp OSA® technology at a glance  
• Automate tasks and save time with  
seamless integration between the  
MX-C312 and network applications  
• Centralized applications minimize setup  
and installation on multiple Sharp products  
• Virtually eliminates repetitive tasks and  
streamlines workflow, increasing efficiency  
• Maximize your return on investment with  
tighter integration among IT assets  
AwArD-wINNING SHArP oSA development platform. This TeCHNoloGY delivers  
unparalleled efficiency, control and convenience. with SeAMleSS INTeGrATIoN, Sharp  
oSA-developed applications provide a window into your business applications, so you can  
access what you need, when you need it, right from the touch panel. with the ability to  
PerSoNAlIze APPlICATIoNS and processes specific to your business, Sharp oSA  
technology can help eliminate redundancy and streamline workflow. utilizing INDuSTrY  
STANDArD NeTworK ProToColS, such as XMl and SoAP, Sharp oSA technology  
allows these MfPs to communicate with many different applications. As your integration and  
workflow needs change, count on Sharp’s scalable technology to help KeeP You AHeAD.  
• Industry standard programming leads  
to faster deployment of new solutions  
ProVeN ProTeCTIoN for CoNfIDeNTIAl DATA,  
DeVICe ACCeSS AND NeTworK SAfeGuArDS  
Authority Group and Access Control  
Advanced account management enables  
Documents Remain Confidential  
To help protect your printed documents from  
The exchange of digital documents in the  
21st century creates new challenges for  
network security. Sharp has developed an  
award-winning, multi-layered security  
system to help protect valuable  
administrators to set authority groups for access  
to features of the MX-C312. Administrators can  
control which department, for instance, has full  
access to color copying, printing, scanning and/or  
fax. Walk up users enter a code, Local Name and  
Password, or LDAP User Authentication to access  
their features assigned to their group. Users can also  
login utilizing a human interface device (HID) such as  
a Smartcard or Common Access Card (CAC).*  
unauthorized viewing, the MX-C312 offers encrypted PDF  
files for printing and scanning as well as Confidential  
Printing that requires users to enter a PIN code in  
order to print a queued document. Additionally, Secure  
Fax Release ensures received fax documents are held  
in memory until an authorized user enters a PIN code.  
So compliance with healthcare regulations such as  
HIPAA is easier.  
Data Erase and Encryption  
Tracking and Auditing Information  
Legislation and industry policies require companies  
to be more aware of information flow from their  
offices. Sharp offers both built-in and additional  
hardware/software which allows users to control,  
access and track usage of each device on  
the network.  
information and maintain employee  
confidentiality. Sharp has a long history  
in maintaining digital security—so  
corporate end-users and IT  
To help protect your data, the MX-C312 Series offers an  
optional data security kit that encrypts document data  
using AES (Advanced Encryption Standard) encryption.  
Additionally, the data security kit erases the temporary  
memory on the hard drive by overwriting the encrypted  
data up to seven times, offering an unprecedented level  
of assurance.  
Control Device Access Over the Network  
To help restrict access to the device over the network,  
the MX-C312 offers IPsec, SMB and extended support  
for SSL Encryption (Secure Sockets Layer), IP/MAC  
address filtering, IEEE 802.1x authentication,  
protocol enable/disable and port management  
for maximum security.  
professionals can count on the proven  
safeguards of the MX-C312.  
These scalable security offerings aim to protect  
your intellectual property, preserve confidential  
information and help your business to meet regulatory  
requirements, such as the Health Insurance  
Portability and Accountability Act (HIPAA), and the  
Gramm-Leach-Bliley Act (GLB). For additional  
information visit: www.sharpusa.com/security  
Network Scanning Access  
To help protect your network from unauthorized  
E-mail communications, the MX-C312 supports  
User Authentication, requiring users to login  
before performing any network scanning operations.  
* Some features require optional equipment.  
DeVICe MANAGeMeNT MAXIMIzeS  
ProDuCTIVITY AND CoNTrol  
Sharp’s MX-C312 combines integrated, user-friendly software with robust device  
TM  
management technology to help IT professionals manage usage, control costs and minimize  
downtime. To maximize opportunities while reducing document and support costs, office  
environments must MANAGe DoCuMeNT worKflow with greater intelligence. The Sharp  
ADMINISTrATIoN uTIlITY SuITe is designed to do just that. It allows administrators to  
MANAGe DeVICeS more efficiently. They can remotely manage the setup, configuration,  
device settings and more! The convenience of an embedded web Page gives users an advanced  
weB-BASeD MANAGeMeNT Tool of network scanning, profiles and web-links—while  
The Sharp 24/7 Training Advantage  
To make managing your new MX-C312  
document systems simple and easy, ask  
your local Authorized Sharp Dealer about  
My Sharp, a dedicated customer-care  
website that offers solutions, resources  
and information specific to your new  
Sharp product.  
administrators can access device settings, color controls, account information and security  
settings to help SAVe TIMe and IMProVe ProDuCTIVITY. Sharp’s device management system  
lets you TAKe CHArGe of color usage and costs. The reMoTe froNT PANel feature allows  
help desk professionals and support personnel to view and control the device’s lCD Panel remotely  
from any authorized networked PC. our Printer Status Monitor lets network users VIew PrINTer  
CoNDITIoNS, check paper and toner levels right from the workstation. Powerful and Intuitive  
SHArPDeSK® SofTwAre enables individuals GreATer CoNTrol of SCANNeD DoCuMeNTS.  
Printer Status Monitor  
Printer Administration Utility  
Embedded Web Page  
Remote Front Panel  
MX-C312 S P E C I F I CAT I O N S  
Main Specifications  
Network Printing System (Standard)  
PDL  
B&W Super G3 Fax Kit - Continued  
PCL®6, PostScript®3™ compatible, optional XPS  
MX-C312  
Includes multi-tasking controller, 80 GB HDD with  
Long Length  
Originals  
Programs  
Memory  
Up to 19.5" (for transmission)  
document filing system, PCL® 6/PostScript® 3 network  
printing, network scanning, 50-sheet RSPF, auto-duplex,  
500-sheet paper drawers and 100-sheet bypass. Black  
and color developer is included in the box.  
Color multi-function digital document system  
Copy, print, network print, network scan, document filing  
and fax1  
Resolution  
Print Speed  
Print Drivers  
1200 dpi, 600 dpi  
31 pages per minute (Letter)  
Windows Server® 2003-2008, Windows XP, Windows XP x 64,  
Windows Server x64, Windows Vista®, Windows Vista x 64,  
Windows® 7, MAC® OSX® (including 10.4.11, 10.5-10.5.8,  
10.6-10.6.8, 10.7-10.7.4, all MAC PPD.  
48 (combined)  
8 MB (Exclusive)  
Halftone  
256 levels  
Type  
Features  
Quick on-line transmission, direct transmission, F-Code  
transmission/reception, rotate transmission, anti-junk fax  
reception, automatically staple received faxes, secure fax  
release, out of paper memory reception, auto redial,  
duplex reception transaction reports, activity reports  
and PC Fax.  
Functions  
Features  
Continuous printing, duplex printing, pamphlet printing, N-up  
printing, image rotation, different cover page/last page,  
transparency inserts, carbon copy print mode, fit-to-page,  
poster print, margin shift, mirror image, watermarks, overlay,  
confidential print, confidential batch print, print hold, bypass  
printing, job priority printing and direct printing. (Note: Some  
features not available on certain print drivers)  
Copy System  
Dry electrostatic transfer/Dual component developer/  
Magnetic brush development/OPC drums/Heat Roller  
fusing/Xenon Lamp Exposure  
Originals  
Sheets and Bound Documents  
Inner Finisher (Option)  
Max Original Size 8-1/2" x 14"  
Type  
Built in Finisher  
Copy Size  
Min 5-1/2" x 8-1/2"/Max 8-1/2" x 14"  
Output Capacity Up to 280 sheets (Letter/Legal),  
100 postcard, 20 envelope  
Output Delivery Face down  
Stapling Media Plain/Thin/Heavy/Recycled/Letterhead/Pre-punched/  
Colored/Preprinted paper  
Stapling Positions Single corner position  
Copy Speed  
Multiple Copy  
31 ppm B&W/Color (Letter)  
Max: 999 copies  
Direct Printing  
File Types: TIFF, JPEG, PCL, PRN, TXT, PDF, Encrypted  
PDF, PostScript and XPS1. Methods: FTP, WebPage, E-mail  
and USB Memory  
First Copy Time Platen glass: 8.0 sec or less (B&W); 8.9 sec or less (color)  
RSPF: 9.9 sec or less (B&W); 11.5 sec or less (color)*  
Warm-Up Time 90 seconds or less*  
Resident Fonts 80 Outline Fonts  
Interface  
Operating  
Systems  
RJ-45 Ethernet 10Base-T/100Base-TX/1000Base-T  
Windows Server® 2003-2008, Windows® XP, Windows  
Vista, Windows 7, MAC OSX 10.4.11, 10.5-10.5.8,  
10.6,10.6.8, 10.7-10.7.4, Novell® Netware® 3x, 4x,  
5x, Sun® OS 4.1x, Solaris® 2x, Unix®, Linux® and Citrix®  
(Metaframe, Presentation Server 4, 4.5) and Windows  
Terminal Services.  
Magnification  
Original Feed  
Scan Speed  
50% to 200% in 1% increments (50 to 200% for RSPF)  
50-sheet RSPF with original size detection  
Copy mode (Simplex): Up to 35 ipm (B&W or color)  
@ 600 X 300 dpi.  
Power Source  
Stapling  
Supplied from the main unit  
30 sheets Letter/legal  
Stapled Sets  
Weight  
10 bundles or 300 sheets (letter/legal)  
Approx. 19.8 lbs  
Network Scan (Simplex): Up to 35 ipm (B&W or color)  
@200 x 200 dpi.  
Dimensions  
(When Tray  
is expanded)  
18-2/3" (w) x 13-1/16" (d) x 6-3/16" (h)  
20-1/2" (w) x 13-1/16" (d) x 6-3/16" (h)  
Original Sizes  
Paper Feed  
System  
5-1/2 x 8-1/2 / 8-1/2 x 14 (15-lb bond to 110-lb index)  
Standard: 500 sheet paper drawer (Letter/Legal) and 100-  
sheet bypass tray (Letter/Legal). Optional: Up to 3 additional  
500-sheet paper drawers (Letter/Legal)2  
Network  
Protocols  
TCP/IP (IPv4, IPv6, IPSEC) SSL (HTTP, IPP, FTP), SNMPv3,  
802.1x for Windows and Unix. LPD and LPR for UNIX.  
IPX/SPX® for Novell environments. EtherTalk® and NetBEUI,  
AppleTalk for Macintosh® environments.  
Optional Equipment  
MX-BTX1  
MX-FN12  
MX-CFABB  
MX-CFABD  
MX-CSX1  
MX-CSX2  
MX-PUX1  
Business Card Feeder  
Inner Finisher  
Base Plate with locking casters  
Deluxe Cabinet with door and locking casters  
500 sheet Paper Feed Unit for Tray 2  
500 sheet Paper Feed Unit for Trays 3 & 4  
XPS Expansion Kit (Requires MX-SHP1GBXPS)  
Paper Types  
Paper drawers: 16-28 lb. bond. Other paper types include:  
plain, pre-printed, recycled, pre-punched, letterhead, and  
color paper. Bypass Tray: 16-28 lb. bond (plain paper),  
15-16 lb. (thin paper), 28 lb. bond-110 lb. index (heavy  
paper), 20-24 lb. (Monarch/Com-10 envelope). Other types  
include label paper, gloss paper, pre-printed, recycled,  
pre-punched, letterhead, color film and OHP Film.  
Standard automatic duplex copying and printing  
Power QUICCIII-MPC8533E/800MHz  
Printing  
LPR, IPP, IPPS, PAP, Raw TCP (port 9100), FTP and Novell  
Pserver/Rprinter  
IP/Mac address filtering, protocol filtering, port management,  
user authentication and document administration.  
IEEE 2600-2008, DoD (NSTISSP) #11, DoD Directive  
8500.2, DoD (DISA)  
Protocols  
Network  
Security  
Security  
Standards  
Duplexing  
CPU  
Network Scanning System (Standard)  
Max Original Size 8-1/2" x 14"  
MX-SHP1GBXPS Expansion Memory 1 GB (Required for MX-PUX1)  
AR-PF1  
Bar Code Font Kit  
Interface  
RJ-45 Ethernet (10Base-T/100Base-TX/1000Base-T),  
USB 2.0 (Host Port), USB 2.0 (Device Port)  
Standard 1 GB (copier); 512 MB (printer/network  
scanning) memory  
Optical Resolution 600 dpi  
MX-FR29U  
MX-FXX3  
MX-FWX1  
MX-AMX1  
MX-AMX2  
MX-AMX3  
MX-USX1  
MX-USX5  
MX-US10  
MX-US50  
MX-USA0  
Commercial Data Security Kit  
Fax Expansion Kit  
Output Modes  
Scan Modes  
600 dpi, 400 dpi, 300 dpi, 200 dpi, 100 dpi  
Color, monochrome, grayscale  
Memory  
Internet Fax Expansion Kit  
Application Integration Module  
Application Communication Module  
External Accounting Module  
Sharpdesk 1 License Kit  
Sharpdesk 5 License Kit  
Sharpdesk 10 License Kit  
Sharpdesk 50 License Kit  
Sharpdesk 100 License Kit  
Image Formats Monochrome: TIFF, PDF, Encrypted PDF, XPS1  
Color: Grayscale, Color TIFF, JPEG, PDF, Encrypted PDF,  
XPS1 Internet Fax: TIFF-FX, FIFF-F, TIFF-S1  
Hard Disk Drive 80 GB; up to 50 GB document filing system  
Copy Resolution Scan: B&W/Color: 600 dpi; Copy output: B&W/Color 600 dpi  
Color Modes  
Auto Color Control, Full Color Mode, Monochrome (B&W), 2  
Color Mode, Single Color Mode.  
Image  
Compression  
Monochrome Scanning: Uncompressed, G3 (MH), G4 (MR/MMR)  
Color/Grayscale: JPEG (High, middle, low)  
Internet Fax mode: MH/MMR (option)  
Exposure Control Modes: Automatic (Color: Magical View, B&W: Character  
AE) Text, Text/Photo, Text/Printed-Photo, Printed-Photo,  
Photo, Map, Pale-Color document. Settings: Auto exposure  
control or 9 step manual exposure.  
Halftone  
Copy Features  
Scan  
E-mail, Desktop, FTP, Folder (SMB), USB, Internet fax  
(option), Super G3 fax (option)  
Up to 999 (combined scan destinations)  
Destinations  
One-Touch  
Destinations  
256 gradations/2 levels (monochrome)  
Scan-Once-Print-Many, electronic sorting, Auto Color  
Sensing (ACS), Auto Paper Sensing (APS), Auto  
Magnification Sensing (AMS), Auto tray switching (ATS),  
rotation copy, reverse copy, margin shift, edge erase, OHP  
insertion, card shot, reverse image, black-white reversal,  
centering, proof copy, 2-in-1, photo repeat, document  
filing, job programs, date/character/page stamp (color)  
Supplies  
MX-C40NTB  
MX-C40NTC  
MX-C40NTM  
MX-C40NTY  
MX-C40NVB  
MX-C40NVC  
MX-C40NVM  
MX-C40NVY  
MX-C40NRB  
MX-C40NRS  
MX-C31HB  
MX-SCX1  
Group Destinations Up to 500  
Black Toner Cartridge  
Cyan Toner Cartridge  
Magenta Toner Cartridge  
Yellow Toner Cartridge  
Black Developer  
Cyan Developer  
Magenta Developer  
Yellow Developer  
Black Drum Cartridge  
Color Drum Cartridge  
Toner Collection Container  
Staple Cartridge  
Programs  
Max. Jobs  
in Memory  
Network  
48 (combined)  
Up to 94  
TCP/IP and SSL (Includes HTTP, SMTP, LDAP, FTP, POP3),  
SMB, ESMTP and 802.1x  
Protocols  
Network Security E-mail server user authentication for LDAP and Active Directory  
Account Control Up to 1000 users. Supports user-number authentication (on  
device), login name/management, date/character/page stamp  
(color), Copy, Print, Scan, Fax and Document Management  
Output Tray  
Capacity  
Software  
Sharpdesk® desktop document management software  
(1 user license)  
Main output tray (top) 250 sheets (face down)  
B&W Super G3 Fax Kit (Option)  
Transmission ModeSuper G3, G3  
Firmware  
Management  
Flash ROM with local (USB); network update capability and  
firmware update 1 to N with PAU (Printer Administration Utility)  
Modem Speed  
Compression  
Methods  
33.6 KBPS3  
JBIG, MMR, MR, MH  
Configuration  
Method  
Web-based management system with user/administrator  
level login security, cloning (1 to N) with PAU and remote  
front panel access  
Scanning Method Sheet fed simplex or duplex or book  
Max Transmit  
Resolution  
400 dpi  
Service/  
Maintenance  
Power  
Power  
Remote Front Panel Access to service logs and click counts  
Transmit Speed Approximately 2 seconds with Super G3/JBIG4  
AC 100-127VAC, 60HZ, 12 AMPS  
Maximum: 1.44kW or less.  
Auto Dialing  
Group Dial/  
Destinations  
Inbound Fax  
Routing  
Up to 999 (combined scan destinations)  
Up to 500  
Consumption  
Weight  
Approx. 102 lbs (base model)  
22-3/64" x 17-1/4" x 28-7/64"  
Forwards received fax data to E-mail, FTP, Desktop, SMB  
Dimensions  
* May vary depending on product configuration, machine settings and operating and/or environmental conditions.  
1 Some features require optional equipment  
2
Paper capacity is based on letter size paper  
3 Actual transmission time will vary based on line conditions  
4
Based on Sharp Standard Test Chart with approximately 700 characters, letter size in standard resolution  
SHARP ELECTRONICS CORPORATION  
Sharp Plaza, Mahwah, NJ 07495-1163  
Design and specifications subject to change without notice. Sharp, Sharp OSA, Sharpdesk,  
My Sharp, and all related trademarks are trademarks or registered trademarks of Sharp  
Corporation and/or its affiliated companies. Windows, Windows Server and Windows Vista  
are trademarks or registered trademarks of Microsoft Corporation. PCL is a registered  
trademark of HP company. PostScript is a registered trademark of Adobe Systems  
Incorporated. All other trademarks are the property of their respective owners.  
© 2012 Sharp Electronics Corporation. All rights reserved.  
Printed in U.S.A.  
10/12 • CPD-3867  

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