Motorola Sd4560 User Manual

Welcome  
Congratulations on your purchase of a Motorola SD4560  
series telephone. Take a moment to ensure that your  
purchase includes each of the items pictured.  
Product registration is an important step toward enjoying  
your new Motorola product. Registering helps us facilitate  
warranty service, and permits us to contact you should  
your Motorola product require an update or other service.  
Registration is not required for warranty coverage. To  
register your product online, visit:  
Please retain your original dated sales receipt for your  
records. For warranty service of your Motorola Product,  
you will need to provide a copy of your dated sales receipt  
to confirm warranty status.  
i
 
Handset Overview  
1
2
3
4
5
6
7
8
9
Volume Controls  
14  
LCD Display  
Left and Right Soft Keys  
Up and Down Scroll  
1
Phone On/Switch Lines  
Redial list of the last 5 numbers dialed  
Switch from upper to lower case letters  
Use handset as intercom  
Microphone  
2
3
4
5
13  
12  
10 Connect to other registered devices  
6
11  
11 Removes Last Number Entered/Entries in  
Phonebook/Caller ID List  
12 End Call/Cancel Function  
7
8
9
13 Headset/Earphone Jack  
10  
14 Handset Antenna, Ringer and Voicemail  
Message Indicator  
ii  
 
Base Unit  
Handset in use/  
Phone company voice mail waiting indicator  
Display  
Charging cradle  
Charge indicator  
Play/Stop message  
Skip backwards  
Skip forwards  
Delete message  
Page Handset(s)  
Speakerphone  
Phone On/Off  
Record Announcement  
Record Memo/  
Forward message  
Volume  
Check/Set Date/Time  
iii  
 
Table of Contents  
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i  
Handset Overview . . . . . . . . . . . . . . . . . . . . . . . . . ii  
Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii  
Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii  
Important Safety Instructions . . . . . . . . . . . . . . . . ix  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Battery Safety Instructions . . . . . . . . . . . . . . . . . . .1  
Installing the Batteries . . . . . . . . . . . . . . . . . 2  
Installing the Base Unit. . . . . . . . . . . . . . . . . 4  
Removing the Wall Mount Bracket . . . . . . . . . . .4  
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . .5  
Removing the Wall Mount and Base Unit . . . . . .6  
Removing the Base Unit from the Wall Bracket .6  
Handset Overview . . . . . . . . . . . . . . . . . . . . . . . . .7  
Standby Screen Information . . . . . . . . . . . . . . . .7  
iv  
Using the Soft Keys . . . . . . . . . . . . . . . . . . . . . . . 8  
Using the Navigation Keys . . . . . . . . . . . . . . . . . . 8  
Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Registering Your Handset . . . . . . . . . . . . . . . . . . . 9  
Deregistering a Handset . . . . . . . . . . . . . . . 10  
Personalizing Your Handset . . . . . . . . . . . . 11  
Ringer Options . . . . . . . . . . . . . . . . . . . . . . . . .11  
Setting the Ring Tone and Ring Volume . . . . . . . 12  
Setting Key Beeps On or Off . . . . . . . . . . . . . . . 13  
Naming a Handset . . . . . . . . . . . . . . . . . . . . . . . 14  
Setting Date and Time. . . . . . . . . . . . . . . . . 16  
Setting the Language Option. . . . . . . . . . . . 17  
Setting Touch Tone or Pulse Dialing . . . . . . . . . . 18  
Using Your SD4560 . . . . . . . . . . . . . . . . . . . . . . . . 19  
Making a Call from the Handset . . . . . . . . . . . . . 19  
Answering/Ending a Call . . . . . . . . . . . . . . . . . . 20  
v
Adjusting the Volume During a Call . . . . . . . . . . .20  
Making a Call Using the Speakerphone . . . . . . . .21  
Switching Between the Handset and Speakerphone 21  
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . .21  
Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . .22  
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . .22  
Finding a Lost or Misplaced Handset . . . . . . . . . .23  
Saving a Number in the Phonebook . . . . . . . . . .24  
Adding a New Entry . . . . . . . . . . . . . . . . . . . . .25  
Adding Numbers to the Phonebook from Redial 26  
Sorting the Phonebook . . . . . . . . . . . . . . . . . . .27  
Calling a Number from the Phonebook . . . . . .28  
Editing a Phonebook Entry . . . . . . . . . . . . . . . .28  
Deleting a Phonebook Entry . . . . . . . . . . . . . . .29  
Inserting Pauses in a Number . . . . . . . . . . . . .29  
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . .29  
Reviewing Caller ID Call List . . . . . . . . . . . . . .30  
Using Automated Dialing . . . . . . . . . . . . . . . . .31  
vi  
Answering Machine . . . . . . . . . . . . . . . . . . . . . . . 33  
Turning the Answering Machine On or Off . . . 33  
Setting the Number of Rings . . . . . . . . . . . . . . 34  
Setting the Day and Time . . . . . . . . . . . . . . . . 34  
Recording an Outgoing Message (OGM) . . . . 35  
Recording a Voice Memo . . . . . . . . . . . . . . . . 36  
Checking Messages from the Handset . . . . . . 37  
Checking Messages Remotely from Another Phone  
38  
Advanced Features. . . . . . . . . . . . . . . . . . . . . . . . 41  
Conference Calling . . . . . . . . . . . . . . . . . . . . . . . 42  
Using the Intercom . . . . . . . . . . . . . . . . . . . . . . . 43  
Intercom Setup . . . . . . . . . . . . . . . . . . . . . . . . 43  
Handset to Handset Intercom . . . . . . . . . . . . . 44  
Using the Message Forwarding Feature . . . . . . 45  
Transferring a Call from One Handset to Another 46  
Unannounced Transfer . . . . . . . . . . . . . . . . . . 46  
Announced Transfer . . . . . . . . . . . . . . . . . . . . 47  
vii  
Using the Handset as a Walkie Talkie . . . . . . . . .48  
Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . .49  
openLCR™ Option . . . . . . . . . . . . . . . . . . . . . . . .50  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55  
viii  
Important Safety Instructions  
Follow these safety precautions when using your cordless phone to reduce the risk of fire,  
electric shock and injury to persons or property:  
Keep all slits and openings of the phone unblocked. Do not set the phone on a heating register  
or over a radiator. Ensure that proper ventilation is provided at the installation site.  
• Do not use while wet or while standing in water.  
• Do not use this product near water (for example, near a bath tub, kitchen sink, or  
swimming pool).  
• Do not allow anything to rest on the power cord. Place the power cord so that it will not be  
walked on.  
• Never insert objects of any kind into the product slits as that may result in fire or shock.  
• Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or  
aerosol cleaners. Use a damp cloth for cleaning.  
• Do not disassemble this product. If service or repair work is required, contact the Motorola  
address found in the back of this user’s guide.  
• Do not overload wall outlets and extension cords.  
• Avoid using during an electrical storm. Use a surge protector to protect the equipment.  
• Do not use this cordless phone to report a gas leak, especially if you are in the vicinity of  
the gas line.  
ix  
 
Unplug this cordless phone immediately from an outlet if:  
• The power cord or plug is damaged or frayed.  
• Liquid has been spilled into the product.  
• The product has been exposed to rain or water. Do not retrieve the handset or base until  
after you have unplugged the power and phone from the wall. Then retrieve the unit by  
unplugged cords.  
• The product has been dropped or the cabinet has been damaged.  
• The product exhibits a distinct change in performance.  
Installation Guidelines  
1
2
3
4
Read and understand all instructions and save them for future reference.  
Follow all warnings and instructions marked on the product.  
Do not install this product near a bath tub, sink or shower.  
Operate this phone using only the power source that is indicated on the marking label. If you  
are unsure of the power supply to your home, consult with your dealer or local power company.  
5
6
Do not place this product on an unstable cart, stand or table. This product may fall,  
causing serious damage to the product.  
Adjust only those controls that are covered by the operating instructions. Improper  
adjustment of other controls may result in damage and will often require extensive work to  
restore the product to normal operation.  
7
Clean this product with a soft, damp cloth. Do not use chemicals or cleaning agents to  
clean this phone.  
x
Getting Started  
Battery Safety Instructions  
• Do not burn, disassemble, mutilate, or puncture the  
battery. The battery contains toxic materials that could  
be released, resulting in injury.  
Caution: There is a risk of explosion if you replace the  
battery with an incorrect battery type. Use only the  
battery that came with your phone or an authorized  
replacement recommended by the manufacturer.  
• Keep batteries out of the reach of children.  
• Remove batteries if storing over 30 days.  
• Do not dispose of batteries in fire, which could result in  
explosion.  
• The rechargeable batteries that power this product  
must be disposed of properly and may need to be  
recycled. Refer to your battery’s label for battery type.  
Contact your local recycling center for proper  
disposal methods.  
1
   
Installing the Batteries  
Handset  
1
Press the indentation on the battery door, and slide  
downwards to remove.  
2
Plug connector into receptacle, and insert the  
battery into the battery compartment.  
Note: The battery cable is correctly installed when the  
red wire is on the left hand side.  
3
4
Replace the battery door.  
Attach the optional Belt Clip.  
Red  
Black  
2
 
Base Unit  
The base station uses 4 AAA alkaline batteries (not  
included) for optional backup power.  
1
2
3
Press the cover latch with a screwdriver to lift and  
remove the battery cover.  
Insert 4 AAA alkaline batteries into the  
battery compartment.  
Insert the tabs of the cover into the slots on the base  
station and press down until the cover clicks into  
place.  
3
Installing the Base Unit  
Removing the Wall Mount Bracket  
1
Push on the release button on the bottom of the base  
unit to release the wall mount.  
Mounting  
bracket  
Release  
button  
2
3
Slide the bracket from the base unit.  
Slide the short end of the bracket back into the base  
unit until it clicks into place. (See second image)  
4
   
Setting Up Your Phone  
1
Select location convenient to both an electrical outlet,  
and phone jack.  
5
 
2
Insert the phone cord into back of base unit and into  
the wall phone jack.  
3
4
5
Plug other end of phone cord into back of base unit.  
Hang wall mount bracket on phone wall plate.  
Plug power cord into power outlet.  
Removing the Wall Mount and Base Unit  
Push up on the wall mount to remove it from the phone  
wall plate.  
Removing the Base Unit from the Wall Bracket  
Press the release tab on the bottom of the base unit to  
release it from the mount.  
6
   
Handset Overview  
Your SD4560 has a display on the Handset. When they  
are not in use, the display shows the Standby Screen.  
Standby Screen Information  
1
2
3
4
5
6
7
8
Date and time  
Device Name  
1
2
3
4
5
8
Talk Line Information  
Answering device information  
Left soft key options  
Right soft key options  
Mute call symbol  
7
6
Battery strength meter  
Note: Caller ID information is supplied only if you  
subscribe to the service with your telephone company.  
When the handset or base station speakerphone is on,  
V displays.  
7
   
Using the Soft Keys  
Use the left and right soft keys to select the functions  
listed directly above the keys on the display. The  
functions available change as you move from one screen  
to the next.  
Using the Navigation Keys  
Use the up and down scroll keys to navigate through  
menu items, settings, phonebook entries, Caller ID and  
redial lists.  
Left  
soft key  
Right  
soft key  
Scroll  
The handset display uses an arrowhead to indicate the  
current selection. The up and down barrowhead  
indicates additional options above and below the selected  
item. Press the up and down scroll keys navigate  
through lists.  
8
   
Setting Up  
Registering Your Handset  
You can register up to 8 devices (handsets, cameras, or  
Cell Dock) to a base unit.  
To register your new handset:  
Left  
soft key  
Right  
soft key  
1
2
3
4
Press the right soft key to select menu.  
Scroll to Register.  
Press SELECT.  
Press and hold PAGE button on base unit until the  
Scroll  
base beeps.  
Note: If you exceed the registration limit of 8 devices, the  
handset display reads Unable to Register.  
9
   
Deregistering a Handset  
Caution: You will deregister all handsets from the base  
unit and render your cordless telephone system  
inoperable until at least one handset is reregistered to the  
base unit.  
1
Delete or listen to all voice mail messages, if  
** NOTE **  
necessary, to clear the IN USE/Voice Mail indicator.  
All accessories use the  
same process to register  
and deregister to the  
base unit.  
2
3
Press OFF on the base unit and all handsets.  
Press and hold down PAGE on the base unit until the  
IN USE indicator begins to flash slowly, then release.  
4
5
6
Press and hold down PAGE again until the IN USE  
indicator begins to flash quickly, then release PAGE.  
Quickly and fully press and release PAGE again.  
“Please register handset” displays.  
Press OK to begin the registration process or press  
EXIT.  
10  
 
Personalizing Your Handset  
Personalize your new handset by selecting unique ring  
tones, adjusting the ring volume for day and night time,  
and assigning a name to distinguish one handset  
from another.  
Ringer Options  
Follow the steps listed to set one ring tones for incoming  
calls, and another ring tone for numbers stored in your  
phonebook. (You must have Caller ID service to use this  
feature)  
The Ringer option has five submenus:  
Day Volume: ringer volume - factory default 6:00 AM to  
9:00 PM (off, low, medium, high)  
Night Volume: Ringer volume - factory default 9:00 PM  
to 6:00 AM (off, low, medium, high)  
Ringer Tone: 15 musical ring tones  
Phonebook Tone: 15 musical ring tones  
Key Beeps: On, Off, Link to Ringer (Explain in section)  
11  
   
Setting the Ring Tone and Ring Volume  
1
2
3
4
Press Menu.  
Scroll to Ringer.  
Press Select.  
Scroll through list of options. (Day Volume, Night  
Volume, Ringer Tone, etc.)  
RINGER SUBM ENU OPTIONS  
5
6
Select desired option.  
Day Volume: Ringer volume from  
6:00 AM to 9:00 PM (off, low,  
medium, high)  
Press Change. Each tone/volume plays as you  
press Change.  
7
8
9
Stop at desired tone/volume to set.  
Night Volume: Ringer volum e from  
9:00 PM to 6:00 AM (off, low,  
medium, high)  
Press Done.  
Press Exit to return to Standby Screen or press  
Ringer Tone: 15 ring tones  
scroll keys to view different menu options.  
Phonebook Tone: 15 ring tones  
Key Beeps: On, Off, Link to Ringer  
12  
 
Setting Key Beeps On or Off  
1
2
3
4
5
Press Menu.  
Scroll to Ringer.  
Press Select.  
Scroll to Key beeps.  
Press Change to view options. (Off, On, Link to Ringer)  
Stop at the desired option.  
6
7
Press Done to save changes.  
Press Exit to return to Standby Screen.  
13  
 
Naming a Handset  
When you register a handset, it is assigned a default  
name of Handsets(X). The X represent the list of devices  
registered to the base unit. (e.g., Handset(1), Camera(2),  
etc.) The number assigned at registration remains part of  
the name (e.g., Handset(1)).  
1
2
3
4
Press MENU.  
Scroll to Namehandset.  
Press SELECT.  
Enter new name using keypad (up to12 characters).  
The flashing underline shows cursor position.  
Use DELETEto backspace and erase characters to left  
of cursor.  
14  
 
The chart below shows how many times to press each  
button on the handset to enter letters and special  
characters (e.g., Press 7 three times to enter R). Use the  
up and down scroll keys to backspace to  
make corrections.  
Note: To shift from upper to lower case letters,  
press *.  
Number of Presses  
Button  
1
space  
A
2
3
*
4
,
5
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
B
E
H
K
N
Q
U
X
C
F
I
(
D
)
G
#
/
J
L
O
R
V
Y
M
P
S
?
Z
T
W
15  
Setting Date and Time  
If you subscribe to Caller ID service, the date and time set  
automatically with the next incoming call. Use the  
following steps to manually set the date and time.  
1
2
3
4
Press Menu.  
Scroll to Date/Time.  
Press Select.  
Enter the time. (2 digits required for both hour and  
minutes, use leading 0 for 1-digit values)  
5
Press AM/PM to set AM or PM mode. (Only for 12-hour  
clock user)  
6
7
Scroll to the next field.  
Press Change to switch time format (12 or 24 hour  
clock).  
16  
 
8
9
Scroll to next field.  
Press Change to select date format (MM/DD, DD/MM)  
10 Scroll to next field.  
11 Enter the current date.  
12 Press Done.  
13 Press Exit to return to Standby Screen.  
Setting the Language Option  
1
2
3
4
5
6
Press Menu.  
Scroll to Language.  
Press Select.  
Press Change until desired language is listed.  
Press Done.  
Press Exit to return to the Standby Screen.  
17  
 
Setting Touch Tone or Pulse Dialing  
Your phone is set for touch tone dialing. Do not change  
the setting unless touch tone service is not available in  
your area.  
1
2
3
4
5
6
Press Menu.  
Scroll to Tone/Pulse.  
Press Select.  
Press Change to switch between Tone and Pulse.  
Press Done.  
Press Exit to return to the Standby Screen.  
18  
 
Using Your SD4560  
Making a Call from the Handset  
Press  
. When you hear the dial tone, dial  
the number.  
OR  
Enter the phone number, then press  
. The phone  
number appears on the display before it is dialed. Use the  
DELETE to make corrections.  
During a call, a timer on the display shows the amount of  
time on the call.  
19  
   
Answering/Ending a Call  
Press  
to answer an incoming call. Press ON or  
Handsfree to answer using the speakerphone.If you have  
call waiting service, press  
to answer the second call.  
Press  
to end the call.  
OR  
Audio volume up  
Place the handset on the base unit end the call.  
Adjusting the Volume During a Call  
Audio volume down  
Press the top button to make caller’s voice louder, and the  
bottom button to make voice softer.  
When you are not on a call, use the volume keys to  
change the day (6 am–9 pm) or night (9 pm–6 am)  
ringer volume.  
20  
   
Making a Call Using the Speakerphone  
1
Press HANDSFREE.  
2
Dial the number.  
Note: For optimal speakerphone quality, when using the  
handset, make sure the belt clip is on. This raises the  
handset up so it is not lying flat (the speakerphone is on  
the back of the handset). Pressing Handsfree while in the  
Phonebook, Caller ID Redial lists, automatically turns on  
the speakerphone and dials the number.  
Switching Between the Handset and  
Speakerphone  
Press HANDSFREE to toggle between handset and  
speakerphone.  
Muting a Call  
Press MUTE. To unmute the call, press UNMUTE.  
21  
     
Placing a Call on Hold  
1
Press HOLD.  
2
To return to the call, press UNHOLD or  
. When a  
call is on hold, the intercom features are available.  
Redialing a Number  
To redial the most recently dialed number:  
1
Press  
.
2
Press REDIAL.  
To redial one of the last 5 numbers you dialed:  
1
Press Redial.  
2
Scroll to desired number.  
3
Press  
or Handsfree.  
22  
   
Finding a Lost or Misplaced Handset  
Press PAGE on the base unit.  
All handsets registered to the base unit beep.  
Press  
, EXIT or OK on a handset to stop paging that  
handset, or press PAGE on the base unit to stop paging  
all handsets.  
23  
 
Saving a Number in the Phonebook  
Storing numbers in the phonebook makes it easy to dial  
numbers you call frequently. You can enter numbers  
directly into the phonebook or add them from the caller ID  
or redial list.  
Storing numbers in the phonebook makes it easy to  
dial numbers you call frequently. Enter numbers directly  
into the phonebook or add them from the Caller ID or  
redial list.  
24  
 
Adding a New Entry  
1
2
3
Press PHONEBK.  
Press select at NEW ENTRY option.  
Enter the name up to 11 characters. Use delete to  
backspace and erase characters to the left of the  
blinking cursor.  
4
5
6
7
Scroll down. The NUMBERS option appears.  
Enter the number up to 24 characters.  
Press DONE.  
Press EXIT once to enter a new entry, or press EXIT  
twice to return to the standby menu.  
25  
 
Adding Numbers to the Phonebook from Redial  
Press REDIAL. The display shows the last numbers you  
dialed, with the most recent number at the top.  
1
2
3
Scroll to the number you want to save.  
Press STORE.  
Select the PRIVATE or SHARD phonebook.  
Enter the name up to 11 characters. Press DELETE to  
backspace and erase characters to the left of the blinking  
cursor.  
4
Scroll down. The phone number displays in the  
Number field.  
5
6
Press DONE.  
Press EXIT once to return to the redial list, or press  
EXIT twice to return to the standby menu.  
26  
 
To modify the number,  
7
Press Delete to backspace and erase characters to  
left of blinking cursor.  
8
Press Done when entry is correct to save.  
Note: You can also store a number in the phonebook from  
the Caller ID list.  
Sorting the Phonebook  
Private phonebook can be sorted alphabetically and  
independently in each handset. Once sorted, a  
phonebook cannot be unsorted or reset to its previous  
list order.  
1
2
3
4
Press Phonebk, and scroll to any phonebook entry.  
Select Options.  
Scroll down to Sort Phonebk.  
Press Select. Handset displays “Alphabetically sort  
phonebk?”  
5
Select YES or NO. Press  
Standby Screen.  
to return to  
27  
 
Calling a Number from the Phonebook  
1
2
3
Press Phonebk.  
Scroll to entry you want to call.  
Press  
or Handsfree.  
Editing a Phonebook Entry  
1
2
3
4
5
Press Phonebk.  
Scroll to entry you want to edit.  
Press Options.  
Scroll to Edit.  
Press Select. Use Delete to backspace and erase  
characters to the left of the blinking cursor.  
6
7
8
Scroll down to move to phone number field.  
Modify number.  
Press Done.  
28  
   
Deleting a Phonebook Entry  
1
2
3
4
5
Press Phonebk.  
Scroll to the entry you want to delete.  
Press Options.  
Scroll to Delete.  
Press Select.  
Inserting Pauses in a Number  
At the position where you want to insert a pause, press  
and hold # until P appears. When you call a number with a  
pause, the phone waits 3 seconds before transmitting the  
next digits in the dialing sequence. This is useful, for  
example, when you have to dial 9 to get a dial tone or for  
going into a voicemail system.  
Using Caller ID  
Note: You must subscribe to caller ID service from your  
local telephone company to use the caller ID features of  
your phone.  
29  
     
If you subscribe to Caller ID service, the caller’s name  
and/or number are displayed when you receive an  
incoming call. If no Caller ID information was sent from  
the phone company, or you do not subscribe to Caller ID  
service, the display shows Incoming Call.  
Reviewing Caller ID Call List  
The handset can hold up to 40 caller ID records.  
1
Scroll to enter recent calls list. Most recent call  
listed first.  
2
Scroll to review more calls.  
3
Press  
to call selected number.  
30  
 
Using Automated Dialing  
You can retrieve previously entered information from the  
phone book (such as a PIN or credit card number) during  
a phone call without have to re-enter additional numbers.  
1
2
3
While on a call, scroll the entry that you want to recall.  
Press DIAL.  
Repeat steps 1 and 2 as many times as necessary to  
complete your transaction.  
Note: This function is useful when using automated  
response systems. For example, you could access your  
bank account number by dialing the bank’s phone  
number, entering your account number (using automated  
dialing), and PIN (using automated dialing). Then, you  
can enter your most frequently used prompt, for example,  
balance inquiry.  
31  
 
Answering Machine  
You new answering machine stores up to 15 minutes of  
messages and/or memos. Listen to your messages from  
the base unit, the handset, or remotely. Use the base unit  
or a handset to setup the answering machine.  
Turning the Answering Machine On or Off  
Press On/Off.  
• When the answering machine is on, the message  
counter shows the number of messages. The number  
flashes if there are any messages you have not  
listened to yet.  
• When the answering machine is off, -- appears in the  
message counter display.  
• When the message counter flashes CL, the clock has  
not been set or needs to be reset (for example, after a  
power outage). If there are any messages on the  
answering machine, the display alternates between  
flashing CL and flashing the number of messages.  
33  
   
Setting the Number of Rings  
Use the slide switch on the back of the answering  
machine to adjust how many times the phone will ring  
before the answering machine picks up the call. You can  
chose 3 rings, 5 rings, or Toll Saver.  
Setting the Day and Time  
1
2
3
Press and hold day/check until you hear the current  
day. After you release day/check, the answering  
machine repeats the day and time.  
Press and hold hour until you hear the current hour.  
After you release hour, the answering machine  
repeats the day and time.  
Press and hold min until you hear the current minute.  
After you release min, the answering machine repeats  
the day and time.  
Note: When you first press min, the answering machine  
announces the minutes in 1-minute increments, then  
increases the rate to 5-minute increments.  
34  
   
Recording an Outgoing Message (OGM)  
1
Press and hold annce. The answering machine beeps  
and the message counter flashes.  
2
Record the message you want callers to hear. Speak  
clearly and at least 12 inches away from  
the microphone.  
3
Release annce. The message replays.  
Note: To return to the default announcement, briefly  
press annce. As your recorded message plays, press  
erase to delete it.  
To hear your announcement at any time, briefly  
press annce.  
35  
 
Recording a Voice Memo  
The voice memo features lets you leave a message for  
yourself on the answering machine.  
1
Press and hold memo. The answering machine beeps.  
2
Continue to hold down memo, record your message.  
Speak clearly and at least 12 inches away from the  
microphone.  
3
Release memo when you are finished recording. The  
answering machine saves the memo as a message,  
then beeps.  
36  
 
Checking Messages from the Handset  
1
Press CONNECT TO the button on bottom right  
of the handset.  
2
Scroll to Answering Machine.  
3
Press MESSAGES.  
OR  
1
Press MENU.  
2
Press Messages.  
Press SELECT.  
3
Handset plays a voice menu listing options:  
0
1
Erase message  
Review message (each press goes back  
one message)  
2
3
4
5
7
Play or stop playing a message  
Skip message  
Turn the answering machine on or off  
Record new memo  
Repeat the voice menu  
37  
 
Checking Messages Remotely from  
Another Phone  
1
Dial your phone number.  
2
Press * followed by your security code (the default  
security code is 123) when you hear your  
outgoing message.  
Call your base unit. When the  
machine answers, press * and  
enter your three digit security ID  
number.  
If someone answers or makes a call from the phone  
while you are checking your messages, the remote  
answering machine functions are canceled.  
Press 2to play/stop messages  
Press 3to skip forwards  
Changing Your Security Code  
1. Make sure the handset is not in use. If the handset  
Press 1to skip backwards  
Press 4 to answer (turns the  
answering machine on/off)  
is on (you hear a dial tone), press Talk to turn it  
off  
.
Press 5to record a memo  
Press 7to repeat the memo  
Press 0to delete the message  
2. Press chan  
3. Press  
4. Press  
.
*
*
followed by your new 3-digit security code.  
again. The answering machine repeats the  
new security code.  
38  
 
Screening Messages  
You can listen to a message while the caller is  
leaving the message on your answering machine.  
1. While the caller is leaving the message, press  
chan on the handset.  
2. To interrupt the message and talk to the caller,  
press Talk  
.
Erasing Messages  
Press erase while listening to the message.  
To erase all messages on the answering machine,  
press and hold erase for 2 seconds. The answering  
machine beeps and erases all messages.  
39  
Advanced Features  
Many of the advance features require at least 2 registered  
handsets to the base unit.  
You can expand your phone system by adding Motorola  
SD4500 Series expansion accessories (up to a total of 8  
devices). Expansion handsets do not require connection  
to a phone line. Place the handset and its charging base  
anywhere a standard electrical outlet is available.  
With multiple handsets, you can:  
Conference call  
To order expansion handsets, call:  
1-800-461-4575 in Canada  
1-888-390-6456 TTY  
Talk handset to handset on the intercom  
Set up handsets to automatically answer  
intercom calls  
(Text Telephone)  
Transfer calls from one handset to another  
Monitor a room  
On the Web:  
Use 2 handsets as walkie talkies  
41  
 
Conference Calling  
If one handset is already on a call, the display on other  
handsets registered to the same base unit shows  
Line in use.  
Once a second handset is added to the call, the display  
on all handsets shows On conference.  
To connect a second handset to a call:  
1
2
Press  
or DELETE on the second handset.  
To join a conference call, press  
base unit.  
from the  
3
To disconnect from the conference call, press  
on either or both handsets.  
42  
 
Using the Intercom  
Intercom Setup  
Set up your handset to automatically answers an  
intercom page after 1 or 3 rings. All handsets are set to No  
Auto Answer at the factory. Change the factory setting using  
the steps below.  
OPTIONS  
No Auto Answer - the handset  
does not automatically answer  
an intercom page.  
1
2
3
4
5
6
Press MENU  
Scroll to Intercom Setup.  
Press SELECT.  
After 1 Ring or After 3 Rings -  
the handset automatically  
answers and turns on the  
speakerphone after 1 or 3 rings.  
Scroll to the desired answering option.  
Press SELECT.  
Press  
to return to the standby screen, or to scroll  
to a different menu option.  
43  
   
Handset to Handset Intercom  
1
Press Connect to.  
2
Scroll to the desired handset.  
Note: The Connect to button automatically pages the  
base unit if there is only one handset registered.  
3
4
Press PAGE.  
Press OK answer the page. The first handset to  
respond is connected.  
5
6
Press EXIT or  
reads No Answer. (If there is no answer the page  
automatically ends after two minutes.  
to stop the page. The handset  
Press  
to end the page.  
44  
 
Using the Message Forwarding Feature  
1
2
3
4
5
6
Press MENU.  
Scroll to Setup Device.  
Press SELECT.  
Scroll to Forward Msg's.  
Press Select.  
Press Set Fwd Number and enter the number the you  
want to receive notice that you've received a message  
7
8
9
Press left DONE.  
Scroll to Forward ON/OFF.  
Press SELECT.  
10 Press Enable.  
11 Press EXIT.  
When you receive a message on your answering  
machine, your forwarded phone will ring.  
When you answer, a voice prompt will step you through  
remote message retrieval process.  
45  
 
Transferring a Call from One Handset  
to Another  
Unannounced Transfer  
1
2
3
Press HOLD.  
Press Handsfree.  
Scroll to the handset you want to transfer the call to  
and press PAGE.  
4
Press  
to hang up. The call is transferred to the  
other handset  
46  
   
Announced Transfer  
1
Follow steps 1 through 3 above.  
2
Press OK to answer the page. You can now speak with  
the person on the other handset.  
3
4
Press UNHOLD. The call is transferred to the other  
handset and all three individuals are on the call.  
Press  
to hang up the second handset.  
47  
 
Using the Handset as a Walkie Talkie  
The walkie talkie feature lets you talk handset to handset  
even when the handsets are out of range from the base  
unit. When a handset is in walkie talkie mode, you cannot  
make or receive phone calls. You must complete steps 1  
and 2 for both handsets to use walkie-talkie mode  
1
2
3
4
5
Press MENU.  
Scroll to Walkie Talkie.  
Press SELECT.  
Press Handsfree on one of the handsets.  
Press the number on the handset keypad that  
corresponds to the handset you want to use walkie  
talkie with. (For example, if the handset you want to  
talk to is named Kitchen(2), press 2 on the keypad.  
6
7
Press OK to answer the page.  
Press  
to end the walkie talkie session..  
48  
 
Monitoring a Room  
Room monitoring allows you to place a handset in a room  
and listen to the sounds in that room from another  
handset.  
1
Place a handset in the room to be monitored  
2
On the handset you want to listen from, press  
Handsfree. The display lists the handsets registered  
to the base unit.  
Note: If you answer  
an incoming call,  
the monitoring  
3
4
If you have only 1 handset, pressing the Handsfree  
button automatically pages the other handset.  
feature is turned off.  
Scroll to the handset you set up monitoring on and  
press PAGE  
5
6
7
Place a handset in the room to be monitored.  
On that handset, press MENU  
Scroll to Monitor Room and press SELECT (a). The  
display shows Ready to monitor room.  
8
On the handset you want to listen from, press  
Handsfree. The display lists the handsets registered  
to the base unit.  
49  
 
The handset that was set up for monitoring automatically  
answers the page. The microphone on that handset is  
turned on, and the speaker is turned off. The handset you  
are monitoring from shows Monitoring (handset name).  
To turn off monitoring, press CANCEL or OFF on either  
handset.  
openLCR™ Option  
You can download additional ring tones and purchase  
services with openLCR.  
1
2
3
4
Click on Ringtone.  
Click on Search& Listen.  
Select any song.  
openLCR and the openLCR logo are the trademarks of  
openLCR.com Inc.  
50  
 
FCC Information  
This equipment complies with Parts 15 and 68 of the FCC rules and the requirements  
adopted by the Administrative Council for Terminal Attachments (ACTA).  
A plug and jack used to connect this equipment to the premises wiring and telephone network  
must comply with applicable FCC Part 68 rules and requirements adopted by the ACTA. A  
compliant telephone cord and modular plug is provided with this product. It is designed to be  
connected to a compatible modular jack that is also compliant. See installation instructions for  
details.  
Notification of Local Telephone Company  
On the bottom of this equipment is a label that contains, among other information, a product  
identifier in the form US:AAAEQ##TXXXX. You must, upon request, provide this information  
to your telephone company.  
The digits represented by ## in the product identifier indicate the Ringer Equivalency Number  
(REN) for this equipment. The REN is useful in determining the number of devices you may  
connect to your telephone line and still have all of these devices ring when your telephone  
number is called. In most (but not all) areas, the sum of the RENs of all devices connected to  
one line should not exceed 5. To be certain of the number of devices you may connect to your  
line as determined by the REN, contact your local telephone company.  
51  
Note:  
• This equipment may not be used on coin service provided by the telephone company.  
• Connection to party line service is subject to state tariffs. Contact the state public utility  
commission, public service commission or corporation commission for information.  
• If your home has specially wired alarm equipment connected to the telephone line, ensure  
the installation of this cordless phone does not disable your alarm equipment. If you have  
questions about what will disable alarm equipment, consult your telephone company or a  
qualified installer.  
• Notice must be given to the telephone company upon permanent disconnection of your  
telephone from your line.  
• The FCC requires that you connect your cordless telephone to the nationwide telephone  
network through a modular telephone jack (USOC RJ11C/RJ11W or RJ14C/RJ14W).  
Rights of the Telephone Company  
Should your equipment cause trouble on your line which may harm the telephone network,  
the telephone company shall, where practicable, notify you that temporary discontinuance of  
service may be required.  
Where prior notice is not practical and the circumstances warrant such action, the telephone  
company may temporarily disconnect service immediately. In case of such temporary  
discontinuance, the telephone company must:  
• Promptly notify you of such temporary discontinuance  
• Afford you the opportunity to correct the situation  
52  
• Inform you of your right to bring a complaint to the Commission pursuant to procedures set  
forth in Subpart E of Part 68, FCC Rules and Regulations.  
The telephone company may make changes in its facilities, equipment, operations, or  
procedures that could affect the operation of the equipment. If this happens, the telephone  
company will provide advance notice in order for you to make necessary modifications to  
maintain uninterrupted service.  
Interference Information  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions:  
This device may not cause harmful interference.  
This device must accept any interference received, including interference that may cause  
undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not installed  
and used in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a  
particular installation.  
53  
If this equipment does cause harmful interference to radio or television reception, which can  
be determined by turning the equipment on and off, the user is encouraged to try to correct  
the interference with one or more of the following measures:  
• Reorient or relocate the receiving antenna (that is, the antenna for the radio or television  
that is "receiving" the interference).  
• Reorient or relocate and increase the separation between the telecommunications  
equipment and the receiving antenna. Connect the telecommunications equipment into an  
outlet on a circuit different from that to which the receiving antenna is connected.  
If these measures do not eliminate the interference, please consult your dealer or an  
experienced radio/television technician for additional suggestions. Also, the Federal  
Communications Commission has prepared a helpful booklet, "How to Identify and Resolve  
Radio/TV Interference Problems." This booklet is available from the U.S. Government  
Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4  
when ordering copies.  
The FCC requires this product to be serviced only by Motorola or its authorized service agents.  
CAUTION / WARNING: Changes or modifications not expressly approved by Motorola could  
void not only the user's authority to operate the equipment, but also the  
limited warranty.  
Hearing Aid Compatibility  
This telephone system meets the FCC standards for hearing aid compatibility.  
54  
Warranty  
Motorola Limited Warranty  
for Consumer Products, Accessories, and Software Purchased in the United States or Canada  
What Does this Warranty Cover?  
Subject to the exclusions contained below, Motorola, Inc. warrants its cordless telephones ("Products"), Motorola-  
branded or certified accessories sold for use with these Products ("Accessories"), and Motorola software contained on  
CD-ROMs or other tangible media and sold for use with these Products ("Software") to be free from defects in materials  
and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's  
exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers  
in the United States or Canada, which are accompanied by this written warranty:  
Products and Accessories as defined above, unless otherwise provided for below. Length of coverage: one (1) year  
from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below.  
®
Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap covers and cases. Length of  
coverage: limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.  
Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection. Length of  
coverage: limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.  
Products and Accessories that are Repaired or Replaced. Length of coverage: The balance of the original  
warranty or for ninety (90) days from the date returned to the consumer, whichever is longer.  
Software. Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or  
floppy disk). Length of coverage: ninety (90) days from the date of purchase.  
Exclusions  
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are  
excluded from coverage.  
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are  
covered by this limited warranty.  
55  
 
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or  
neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b)  
contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c)  
use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage  
or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.  
Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola  
branded or certified Products, Accessories, Software or other peripheral equipment are excluded  
from coverage.  
Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation,  
maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers,  
are excluded from coverage.  
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered, or  
obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d)  
nonconforming or non-Motorola housings, or parts, are excluded from coverage.  
Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any  
communication service or signal you may subscribe to or use with the Products, Accessories or Software is excluded  
from coverage.  
Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work  
in combination with any hardware or software applications provided by third parties, that the operation of the software  
products will be uninterrupted or error free, or that all defects in the software products will be corrected.  
Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is  
downloaded from the internet), is provided "as is" and without warranty.  
Who is Covered  
This warranty extends to the first end-user purchaser, only.  
56  
What will Motorola Do?  
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or  
Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-  
owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or  
Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such  
data, software and applications please create a back up prior to requesting service.  
How to Get Warranty Service or Other Information  
In the USA, call:  
1-800-353-2729  
TTY 1-888-390-6456  
In Canada, call:  
1-800-461-4575  
TTY 1-888-390-6456  
For accessories and software, please call the telephone number designated above for the product with which they are  
used. You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola  
Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable  
proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the  
name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone  
number.  
What Other Limitations Are There?  
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF  
THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS  
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU  
OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER  
IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF  
THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS  
57  
OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR  
IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO  
THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.  
Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or  
limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty  
gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to  
another.  
Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola  
software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may  
only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use,  
including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for  
Motorola, is permitted.  
58  

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