Msys 830/835P
SF-830/835P
About the User’s Guide
Your product comes with three user’s guide:
This Laser Facsimile User’s Guide provides information on
using this product as a fax machine. You will find how to send
and receive a fax, and how to set fax-related options.
Laser MFP User’s Guide provides information you will need to
set this product and install the supplied software. And this guide
provides all of the detailed instructions to use this product as a
printer, scanner and copier. You will also find information to
maintain and troubleshoot your product.
SmarThru 3 User’s Guide provides the basic description on
using the multi-funtion application. Samsung SmarThru allows
you to scan and edit images, scan to copy, PC fax and send e-
mail on your computer. You will also find a brief description on
the automatic text recognition program, AnyPage.
i
CONTENTS
Ringer Volume, Alarm Sound, Key Sound,
ii
iii
Sending a Fax Using Group Dialling
iv
Chapter 9: MAINTENANCE
Expected Cartridge Life ....................................... 9.2
Replacing the Toner Cartridge .............................. 9.2
Setting to Notify Toner Low .................................. 9.6
Adjusting Shading ............................................... 9.6
Cleaning the Drum .............................................. 9.7
Replacing the Drum Cartridge .............................. 9.7
Consumables and Replacement Parts ................... 9.10
Replacing ADF Rubber Pad .................................. 9.11
v
Important Precautions and Safety Information
When using this product, these basic safety precautions should always be followed to
reduce risk of fire, electric shock, and injury to persons:
1. Read and understand all instructions.
2. Use common sense whenever operating electrical appliances.
3. Follow all warnings and instructions marked on the product and in the literature
accompanying the product.
4. If an operating instruction appears to conflict with safety information, heed the
safety information. You may have misunderstood the operating instruction. If you
cannot resolve the conflict, contact your sales or service representative for
assistance.
5. Unplug the product from the AC wall socket and/or telephone jack before
cleaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for
cleaning.
6. Do not place the product on an unstable cart, stand, or table. It may fall, causing
serious damage.
7. Your product should never be placed on, near, or over a radiator, heater, air
conditioner, or ventilation duct.
8. Do not allow anything to rest on the power. Do not locate your product where the
cords will be abused by persons walking on them.
9. Do not overload wall outlets and extension cords. This can diminish performance,
and may result in the risk of fire or electric shock.
10. Do not allow pets to chew on the AC power, telephone, or PC interface cords.
11. Never push objects of any kind into the product through case or cabinet openings.
They may touch dangerous voltage points, creating a risk of fire or shock. Never
spill liquid of any kind onto or into the product.
12. You product may have a heavy cover for optimal pressure on the document for
the best scanning and/or faxing (usually the flatbed-type product). In this case,
replace the cover after placing document on the scan glass, by holding and
moving it down slowly until it seats on its location.
13. To reduce the risk of electric shock, do not disassemble the product. Take it to a
qualified service technician when repair work is required. Opening or removing
covers may expose you to dangerous voltages or other risks. Incorrect
reassembly could cause electric shock when the unit is subsequently used.
vi
14. Unplug the product from the telephone jack, PC and AC wall outlet, and refer
servicing to qualified service personnel under the following conditions:
•When any part of the power cord, plug, or connecting cable is damaged or
frayed.
•If liquid has been spilled into the product.
•If the product has been exposed to rain or water.
• If the product does not operate properly after instructions have been followed.
•If the product has been dropped, or the cabinet appears damaged.
•If the product exhibits a sudden and distinct change in performance.
15. Adjust only those controls covered by the operating instructions. Improper
adjustment of other controls may result in damage, and may require extensive
work by a qualified service technician to restore the product to normal operation.
16. Avoid using this product during a lightning storm. There may be a remote risk of
electric shock from lightning. If possible, unplug the AC power and telephone cord
for the duration of the lightning storm.
17. SAVE THESE INSTRUCTIONS.
Laser Safety Statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR,
chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a
Class I laser product conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above a
Class I level during normal operation, user maintenance, or prescribed service
condition.
WARNING
Never operate or service the printer with the protective cover removed from Laser/
Scanner assembly. The reflected beam, although invisible, can damage your eyes.
CAUTION - INVISIBLE LASER RADIATION WHEN THIS COVER OPEN.
DO NOT OPEN THIS COVER.
VORSICHT - UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG
GEÖFFNET. NICHT DEM STRAHL AUSSETZEN.
ATTENTION - RAYONNEMENT LASER INVISIBLE EN CAS D’OUVERTURE.EXPOSITION
DAN GEREUSE AU FAISCEAU.
vii
ATTENZIONE -RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA. EVITARE
L’ESPOSIZIONE AL FASCIO.
PRECAUCION -RADIACION LASER IVISIBLE CUANDO SE ABRE. EVITAR EXPONERSE
AL RAYO.
ADVARSEL - USYNLIG LASERSTRÅLNING VED ÅBNING NÅR SIKKERHEDSBRYDERE
ER UDE AF FUNKTION. UNDGÅ UDSAETTELSE FOR STRÅLNING.
ADVARSEL - USYNLIG LASERSTRÅLNING NÅR DEKSEL ÅPNES. STIRR IKKE INN I
STRÅLEN. UNNGÅ EKSPONERING FOR STRÅLEN.
VARNING - OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPAND OCH SPÄRREN
ÄR URKOPPLAD. BETRAKTA EJ STRÅLEN. STRÅLEN ÄR FARLIG.
VARO! - AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA
NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN.
Ozone Safety
During normal operation, this product produces ozone. The
ozone produced does not present a hazard to the operator.
However, it is advisable that the product be operated in a well
ventilated area.
If you need additional information about ozone, please request
your nearest Samsung dealer.
Power Saver
This product contains advanced energy conservation
technology that reduces power consumption when it is not
in active use.
When the product does not receive data for an extended
period of time, power consumption is automatically
lowered.
The energy star emblem does not represent EPA
endorsement of any product or service.
viii
Radio Frequency Emissions
FCC Information to the User
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus as set out in the interference-causing equipment standard
entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux
appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.
Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to
use a computer or other electronic device to send any message via a telephone
facsimile machine unless such message clearly contains in a margin at the top or
bottom of each transmitted page or on the first page of the transmission the following
information:
(1) the date and time of transmission
(2) identification of either business, business entity or individual sending the
message; and
(3) telephone number of either the sending machine, business, business entity or
individual.
Refer to the Facsimile User’s Guide for instructions on how to enter this information
into your product’s memory.
ix
The Telephone Company may make changes in its communications facilities,
equipment operations, or procedures where such action is reasonably required in the
operation of its business and is not inconsistent with the rules and regulations in FCC
Part 68. If such changes can be reasonably expected to render any customer terminal
equipment incompatible with telephone company communications facilities, or
require modification or alteration of such terminal equipment, or otherwise materially
affect its use or performance, the customer shall be given adequate notice in writing,
to allow the customer an opportunity to maintain uninterrupted service.
Ringer Equivalence Number
The Ringer Equivalence Number and FCC Registration Number for this product may
be found on the label located on the bottom or rear of the product. In some instances
you may need to provide these numbers to the telephone company.
The Ringer Equivalence Number (REN) is a measure of the electrical load placed on
the telephone line, and is useful for determining whether you have “overloaded” the
line. Installing several types of equipment on the same telephone line may result in
problems making and receiving telephone calls, especially ringing when your line is
called. The sum of all Ringer Equivalence Numbers of the equipment on your
telephone line should be less than five in order to assure proper service from the
telephone company. In some cases, a sum of five may not be usable on your line. If
any of your telephone equipment is not operating properly, you should immediately
remove it from your telephone line, as it may cause harm to the telephone network.
WARNING:
FCC Regulations state that changes or modifications to this equipment not expressly
approved by the manufacturer could void the user’s authority to operate this
equipment. In the event that terminal equipment causes harm to the telephone
network, the telephone company should notify the customer that service may be
stopped. However, where prior notice is impractical, the company may temporarily
cease service, providing that they:
a) Promptly notify the customer.
b) Give the customer an opportunity to correct the equipment problem.
c) Inform the customer of the right to bring a complaint to the Federal
Communication Commission pursuant to procedures set out in FCC Rules and
Regulations Subpart E of Part 68.
x
You should also know that:
• Your product is not designed to be connected to a digital PBX system.
• If you intend to use a computer modem or fax modem on the same phone line as
your product, you may experience transmission and reception problems with all
the equipment. It is recommended that no other equipment, except for a regular
telephone, share the line with your product.
• If your area experiences a high incidence of lightning or power surges, we
recommend that you install surge protectors for both the power and the telephone
lines. Surge protectors can be purchased from your dealer or telephone and
electronic specialty stores.
• When programming emergency numbers and/or making test calls to emergency
numbers, use a non-emergency number to advise the emergency service
dispatcher of your intentions. The dispatcher will give you further instructions on
how to actually test the emergency number.
• This product may not be used on coin service or party lines.
• This product provides magnetic coupling to hearing aids.
• You may safely connect this equipment to the telephone network by means of a
standard modular jack, USOC RJ-11C.
Declaration of Conformity (European Countries)
Approvals and Certifications
The CE marking applied to this product symbolises Samsung Electronics Co., Ltd.
Declaration of Conformity with the following applicable 93/68/EEC Directives of the
European Union as of the dates indicated:
January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the
member states related to low voltage equipment.
January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the
laws of the Member States related to electromagnetic compatibility.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity.
A full declaration, defining the relevant Directives and referenced standards can be
obtained from your Samsung Electronics Co., Ltd. representative.
xi
EC Certification
Certification to 1999/5/EC Radio Equipment & Telecommunications
Terminal Equipment Directive (FAX)
This Samsung product has been self-certified by Samsung for pan-European single
terminal connection to the analogue public switched telephone network (PSTN) in
accordance with Directive 1999/5/EC. The product has been designed to work with
the national PSTNs and compatible PBXs of the European countries:
In the event of problems, you should contact the Euro QA Lab of Samsung Electronics
Co., Ltd. in the first instance.
The product has been tested against TBR21. To assist in the use and application of
terminal equipment which complies with this standard, the European
TelecommunicationStandardsInstitute(ETSI)hasissuedanadvisorydocument(EG
201 121) which contains notes and additional requirements to ensure network
compatibility of TBR21 terminals. The product has been designed against, and is fully
compliant with, all of the relevant advisory notes contained in this document.
Replacing the Fitted Plug (for UK Only)
IMPORTANT
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and
has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct
13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover,
do not use the plug until you have another fuse cover.
Please contact the people from you purchased the machine.
The 13 amp plug is the most widely used type in the UK and should be suitable.
However, some buildings (mainly old ones) do not have normal 13 amp plug sockets.
You need to buy a suitable plug adaptor. Do not remove the moulded plug.
WARNING
If you cut off the moulded plug, get rid of it straight away.
You cannot rewire the plug and you may receive an electric shock if you plug
it into a socket.
xii
IMPORTANT WARNING: You must earth this machine.
The wires in the mains lead have the following colour code:
• Green and Yellow:
• Blue:
Earth
Neutral
Live
• Brown:
If the wires in the mains lead do not match the colours marked in your plug, do the
following:
You must connect the green and yellow wire to the pin marked by the letter `E', or
by the safety `Earth symbol' or coloured green and yellow or green.
You must connect the blue wire to the pin which is marked with the letter `N' or
coloured black.
You must connect the brown wire to the pin which is marked with the letter `L' or
coloured red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
xiii
xiv
Unpacking
1
Remove the shipping tapes from the front, back, and sides
of the product. Remove the cushion.
Tape
cushion
2
3
Pull open the tray and remove the packing material from
the tray.
Ensure that you have the following:
*
1
USB Cable*2
AC Power Cord
1
Telephone Line Cord
TAM Lead
(For UK only)
1.2
INSTALLATION
1
This User’s Guide,
Quick Install Guide,
MFP User’s Guide*2,
SmarThru User’s Guide*2
Software CD*2
Toner Cartridge
Drum Cartridge
Adress Paper
1
* The appearance of the power cord and the telephone line cord vary
according to countries.
2
* These items are provided with Msys 835P/SF-835P only.
INSTALLATION
1.3
Control Panel Functions
6
1
2
3
4
5
SAVE
01
26
02
27
03
28
04
29
05
30
ABC
2
JKL
DEF
3
MNO
6
VE
1
GHI
4
06
31
07
32
08
33
09
34
10
35
11
36
12
37
13
38
14
39
15
40
5
PQRS
TUV
WXYZ
16
41
17
42
18
43
19
44
20
45
12
7
8
9
21
46
22
47
23
48
24
49
25
50
Symbols
0
9
7
10
11
8
Use to store frequently dialled fax number and
dial them with a touch of the buttons. Also use
in conjunction with the Menu button to access
the corresponding menu functions.
1
Allows you to shift one-touch buttons to the
locations 26 through 50.
When an error occurs, the lamp in the
corresponding location on the Status map turns
on as well as the error indicator, and the error
message appears on the display so that you can
locate the error. For details on the meaning of
2
DUPLEX JAM 2
CHECK INSIDE
(status map)
ex) The paper is jammed in the
exit area.
1.6
INSTALLATION
Turnsonwhenapaperjamoccurs.Toclear
Turns on when the toner or drum almost
runs out. To replace the toner or drum
1
2
Turns on when the input tray you are
(Error
indicators)
Turns on when an error occurs on the
system.
Displays the current status and prompts during
operation.
3
Adjust the resolution of the documents for the
current job.
Use to adjust the contrast of the documents for
the current job.
Use to select the text type for the current job.
Use to search for number in memory. Also use
to delete digit in the edit mode.
4
Use to store frequently dialled fax number and
dial them using the speed number. Also use to
display alternatively the currently active and
pending jobs.
Redials the last number in Standby mode or
insert a pause into a fax number in the edit
mode.
Use to perform a switch-hook operation such as
call waiting.
Use to dial a number or enter alphanumeric
characters.
5
INSTALLATION
1.7
Allows you to save toner by using less toner to
print a document.
Allows you to save power by reducing power
consumption when not printing.
6
Allows you to save paper by printing 2 pages on
a single sheet of paper (available in the Copy
mode only).
S
A
V
E
Allows you to save on call costs by sending a
fax during a preset toll save time. By using this
feature, you can take advantage of lower long
distance rates at night, for example.
Enters the menu functions in conjunction with
the one-touch buttons. Also backs you up to the
previous menu level or exits the menu.
7
Scrolls though the menu items.
8*
Scrolls though the option available for the
selected menu item. In the Copy mode,
allows you to change the zoom rate and to
change the number of copies.
Confirms the selection on the display.
Engages the telephone line.
9
10
Use to start a job. And, shows the copy options
if you press this button after loading document.
11
12
Use to stop an operation at any time.
*Navigation buttons
1.8
INSTALLATION
Making Connections
1
1
Connect the supplied telephone line to the LINE jack and
the other end to the wall jack.
2
If you want to use your product for receiving both faxes and
voice calls, you will need to connect a telephone and/or
answering machine to your product.
Plug the cord of your extension phone or answering
machine into the EXT jack.
NOTES:
• For UK users, it is strongly recommended to use the TAM lead
and the telephone line cord supplied with your product.
• If you are replacing the line cord with other manufacturer’s, it
should be AWG #26 or lower guage.
INSTALLATION
1.9
3
(For Msys 835P/SF-835P Users only) Connect the USB
cable which came with your product.
If you want to use a parallel printer cable, purchase only
IEEE-1284 compliant parallel cable and connect it to the
parallel connector on your product.
NOTES:
• You only need to connect one of the above cables.
• If you are using a USB cable, you must be running Windows 98/
Me/2000/XP.
• When using USB connection, your product provides two USB
modes: Fast and Slow. Fast is the default mode. Some PC user
may experience poor USB implementation in the default mode. If
this occurs, select Slow mode to achieve successful results. For
1.10
INSTALLATION
3
If the cartridge locking lever is on the lower position, turn
the lever upward until it locks into place.
4
Remove the drum cartridge from its bag and slide it into the
product firmly until it locks into place completely.
5
Remove the toner cartridge from its bag. Gently shake the
cartridge to loosen the toner.
Thoroughly shaking the cartridge will assure maximum
copies per cartridge.
1.12
INSTALLATION
6
Slide the toner cartridge into the product aligning the
cartridge to the left of the slot until it locks into place
completely.
1
7
Turnthecartridgelockingleverdownwardsuntilitlocksinto
place.
8
Close the front cover first and then the side cover next.
2
1
INSTALLATION
1.13
NOTE: When the drum or toner cartridge needs to be replaced,
the display indicates the corresponding message with the error
To replace the drum and toner cartridges, see page 9.2 and page
Turning the Product On
Plug one end of the supplied three-wire electrical grounding type
cord into the AC socket on the product and the other end into a
properly grounded AC outlet.
“WARMINGUPPLEASEWAIT...”appearsonthedisplay
indicating the product is on.
To view your display text in another language, see page 2.2.
1.14
INSTALLATION
Loading Paper
1
The tray (Tray 1) can hold a maximum of 550 sheets of 20lb
plain paper. You can use A4-, letter-, folio- and legal-size paper.
Ifyoupurchaseanoptionaltray(Tray2)andattachitbelowthe
Tray 1, you can also load paper in the Tray 2.
Using Tray 1
1
Pull open the Tray 1. Remove the cushion and the shipping
tape.
2
Push down on the pressure plate until it locks in position.
INSTALLATION
1.15
3
Adjust the rear paper guide to the desired paper length. It
is preset to Letter or A4 size depending on country. To load
another size, lift and insert the rear guide into the
corresponding position.
LGL
FOLIO
A4
LT
R
Rear guide
To remove and insert the rear guide, turn it slightly to your
right side then lift it. While holding the rear guide at 70o
angle, insert it into the corresponding position and push it
to your left side until it stands up completely.
4
Prepare a stack of paper or envelope for loading by flexing
or fanning them back and forth. Straighten the edges on a
level surface.
1.16
INSTALLATION
5
Fan the paper and insert it into the tray.
1
6
Ensure that the paper corners are under the corner
snubbers.
Corner
snubber
Do not fill above the max fill line.
Max Fill Line
INSTALLATION
1.17
7
While squeezing the side guide as shown, move it toward
the stack of paper until it lightly touches the side of the
stack. Do not too tightly to press the guide the edge of the
paper; the guide may bend the paper.
Side guide
8
Close the Tray 1.
Using Tray 2(Option)
The optional tray can also hold a maximum of 550 sheets of 20lb
plain paper.
To load paper in the Tray 2, follow the instruction to load paper
in the Tray 1 on page 3.4.
1.18
INSTALLATION
Using Paper Supports
1
The following supports are built in the product. Pull them out to
support the paper. You can fold them in to save space when not
in use.
Document Input Support
supports the document loaded in the document input tray.
Document Output Support
supports the documents stacked in the document output tray.
Paper Output Support
supports the paper stacked in the paper output tray.
INSTALLATION
1.19
NOTE
1.20
INSTALLATION
Changing the Display Language
1
2
Press Menu and then
SETUP” appears on the display, then press Enter.
or
repeatedly until “SYSTEM
Press
or
until you see “SELECT LANGUAGE” on the
display. The current setting is displayed on the lower line.
3
4
5
Press
or
to display the desired language.
Press Enter to save the selection.
To return to Standby mode, press Stop/Clear.
Setting System ID
In some countries you are required by law to indicate your fax
number on any fax you send. The System ID, containing your
telephone number and name (or company name), will be printed
at the top of each page sent from your product.
1
Press Menu and then
appears on the display, then press Enter. The LCD display
or
repeatedly until “SYSTEM ID”
asks you to enter the fax number.
If there is a number already set, the number appears.
Enter your fax telephone number using the number keypad.
You can include the + symbol in the phone number by
pressing the button and insert a space by pressing the #
button.
NOTE: If you make a mistake while entering numbers, press
the end of the entries to delete the last digit or press Search/
Delete to delete all digits you entered.
at
When the cursor is in the first digit or in the middle of the number,
you can use
or
to move the cursor under the wrong digit
to correct.
2.2
GETTING STARTED
2
3
Press Enter when the number on the LCD display is correct.
The LCD display asks you to enter the ID.
2
Enter your name or company name by using the number
keypad.
You can enter alphanumeric characters using the number
keypad, and include special symbols by pressing 0
repeatedly.
For details on how to use the number keypad to enter
alphanumeric characters, see “Entering Characters Using
If you want to enter the same letter or number in
succession (e.g. SS, AA, 777), enter one digit, move the
cursor by pressing the
button, and enter the next digit.
If you want to insert a space in the name, you can also use
the button to move the cursor to skip the position.
4
5
Press Enter when the name on the LCD display is correct.
Press Stop/Clear to return to Standby mode.
Entering Characters Using the Number
Keypad
As you perform various tasks, you’ll need to enter names and
numbers. For example, when you set up your product, you enter
your name (or your company’s name) and telephone number.
When you store one-touch, speed dial or group dial number, you
may also enter the corresponding names.
To enter alphanumeric characters:
1
When prompted to enter a letter, locate
the button labelled with the character
you want. Press the button repeatedly
until the correct letter appears on the
LCD display.
For example, to enter the letter O,
press 6, (labelled MNO).
GETTING STARTED 2.3
Each time you press 6, the LCD display shows a different
letter, first M, then N and O, and finally 6.
You can enter special characters (space, plus sign, etc.). For
2
3
To enter additional letters, repeat Step 1.
If the next letter is printed on the same button, move the
cursor by pressing
and then press the button labelled
with the letter you want. The cursor moves right and the
next letter appears on the LCD display.
When you finish entering letters, press Enter.
Keypad Character Assignment
Key
1
Assigned numbers, letters or characters
Space
1
C
F
I
2
3
4
5
6
7
8
9
0
A
D
G
J
B
E
2
3
4
5
H
K
N
Q
U
L
M
P
O
6
R
V
S
8
7
T
W
X
Y
Z
9
+
-
,
.
‘
/
*
#
&
0
Editing Numbers or Names
If you make a mistake while entering number or name, press
at the end of the entries to delete the last digit or press Search/
Delete to delete all digits you entered. Then enter correct
numbers or characters.
When the cursor is in the first digit or in the middle of the
number, you can use
wrong digit to correct.
or
to move the cursor under the
2.4
GETTING STARTED
Inserting a Pause
With some telephone systems, you must dial an access code (9
for example) and listen for a second dial tone. In such cases,
you must insert a pause in the telephone number. You can insert
a pause while you are setting up one-touch dial, or speed dial
number.
2
Toinsertapause,press Redial/Pause at the appropriate place
while entering the telephone number. A “–” will appear on the
LCD display at the corresponding location.
Setting Date and Time
The current time and date are shown on the LCD display when
the product is on and ready for fax (Standby mode). The time
and date are printed on all faxes you send.
Note: If power to the product is cut off for over 30 minutes, when
power is restored, the product prompts you to reset time and date.
1
2
Press Menu and then
TIME” appears on the display, then press Enter.
or
repeatedly until “DATE &
Enter the correct time and date using the number keypad.
Day
Month
Year
= 01 ~ 31
= 01 ~ 12
= requires the four digits
= 00 ~ 23(24-hour mode)
01 ~ 12(12-hour mode)
= 00 ~ 59
Hour
Minute
You can also use
or
to move the cursor under the digit
you want to correct, and enter a new number.
3
To select AM or PM for 12-hour format, press
or
.
You can change the clock mode to 24-hour format (e.g.
01:00 PM as 13:00). For details, see page 8.6.
GETTING STARTED 2.5
4
Press Enter when the time and date on the LCD display is
correct.
If you enter an invalid number, the product beeps and does
not proceed to the next step. If this happens, just re-enter
the correct number.
The USA format will be displayed in the order of month,
day, then year. But Europe format will be displayed in the
order of day, month, year.
The LCD display shows the time and date you have set, and
returns to Standby mode.
Remaining memory
Current date
Fax receive mode.
For details, see
Current time Appears in
12-hour format.
Setting the Paper Size
AfterloadingpaperintheTray1, youhavetosetthepapersize
using the control panel buttons.
1
2
3
Press Menu and then
DATA” appears on the display, then press Enter.
or
repeatedly until “SYSTEM
The display shows “TRAY PAPER” on the top line and the
available options on the bottom line.
Use or to select the paper size you are using, and press
Enter to save the selection.
You can press the corresponding number shown on the
display to select the paper size.
To return to Standby mode, press Stop/Clear.
2.6
GETTING STARTED
Setting Sounds
You can control the following sounds:
2
• Ringer Volume - You can adjust the ringer volume.
• Alarm Sound - You can turn the alarm sound on or off. With
this option set to “ON,” alarm tone sounds when an error
occurs or fax communication ends.
• Key Sound - With this option set to “ON,” key tone sounds
each time any key is pressed.
• Speaker Control - You can turn on or off the speaker. With
this option set to “COM,” the speaker is on until the remote
machine answers.
• Speaker Volume - You can adjust the volume of the speaker
to the desired loudness.
Ringer Volume, Alarm Sound, Key Sound,
Speaker Control
1
2
3
Press Menu and then
SETUP” appears on the display, then press Enter.
or
repeatedly until “SYSTEM
Press
or
to scroll through the options. Press until you
see the desired option, then press Enter.
Press
or
to display the desired status or loudness for
the option you have selected.
You’ll see the selection on the lower line of the LCD display.
For ringer volume, 10 levels are available. You’ll also hear
the selected loudness. Setting to the left end turns the
ringer off. The product will work normally even if the ringer
is set to off.
4
5
Press Enter to save the selection. The next system setup
option appears.
If necessary, repeat steps 2 to 4. To return to Standby
mode, press Stop/Clear.
GETTING STARTED 2.7
Speaker Volume
1
2
Press On Hook Dial. You’ll hear dial tone.
Press or repeatedly until you find the desired
loudness. You can select the level from 0 to 7. The LCD
display shows the current volume level.
The setting will be stored automatically.
3
Press Stop/Clear to return to Standby mode.
Using Save Mode
Toner Save
Toner Save feature allows the printer to use less toner on each
page. Activating this mode will extend the life of the toner
cartridges longer than normal mode, but will reduce the print
quality.
To turn the Toner Save mode on, take the following steps:
1
Press SAVE Toner. The display shows the current setting
on the bottom line.
2
Press SAVE Toner or use the navigation buttons to change
the setting.
To enable the Toner Save mode on, select “ON.” The button
backlight is on. To disable the mode, select “OFF.” The
button backlight is off.
3
Press Enter to save the selection.
2.8
GETTING STARTED
Paper Save
If you press the SAVE Paper button before pressing Copy/
Start, the product prints 2 pages on a single sheet of paper to
save paper. To turn this feature on, take the following steps:
2
1
Press SAVE Paper. The display shows the current setting
on the bottom line.
2
Press SAVE Paper or use the navigation buttons to change
thesetting. ToenablethePaperSavemode, select“ON.”Or
select “OFF” to disable the mode.
3
Make the desired copy setting, and press Copy/Start.
If no copy job is implemented in some minutes after you
enable the Paper Save mode, the product automatically
clears 2-up copy mode and get into the normal copy mode.
Power Save
The Power Save mode allows the printer to reduce power
consumptionwhenitisnotinactualuse.ToturnthePowerSave
mode on, take the following steps:
1
2
Press SAVE Power. The display shows the current setting
on the bottom line.
Press SAVE Power or use the navigation buttons to change
thesetting.ToenablethePowerSavemode,select“ON.”Or
select “OFF” to disable the mode.
You can further select the length of time the product waits after
a job is printed before it switches to a reduced power state.
1
2
Press and hold the SAVE Power button.
The available time settings appear on the display and the
current setting blinks. The available options are 5, 10, 15,
30, and 45 (minutes). Press the navigation buttons until the
desired time blinks.
3
4
Press Enter to save the selection.
To return to Standby mode, press Stop/Clear.
GETTING STARTED 2.9
Toll Save
The Toll Save mode allows you to save the toll for the telephone
call by transmitting the document stored in memory during the
time slot when the call charge is discounted.
To use the toll save transmission, you must preset the toll save
time and then send a fax by using the SAVE Toll button.
2.10
GETTING STARTED
Selecting Print Media
Always use print media that meets the guidelines for use with
this product. Using a print media that is not recommended may
cause paper jams or print quality problems.
Media Size Input Sources and Capacities
Input Source/Capacitya
Media Size
Tray1 or Tray2
Bypass Tray
Plain paper
Letter (8.5 x 11 in.)
Legal (8.5 x 14 in.)
Executive (7.25 x 10.5 in.)
A4 (210 x 297 mm)
B5 (182 x 257 mm)
A5 (148 x 210 mm)
Folio (8.5 x 13 in.)
YES/550
YES/550
NO/0
YES/550
NO/0
NO/0
YES/550
YES/100
YES/100
YES/100
YES/100
YES/100
YES/100
YES/100
Envelopes
No. 10 (4.12 x 9.5 in.)
C5 (162 x 229 mm)
DL (110 x 220 mm)
B5 (176 x 250 mm)
Monarch (3.87 x 7.5 in.)
NO/0
NO/0
NO/0
NO/0
NO/0
YES/10
YES/10
YES/10
YES/10
YES/10
Labelsb
Letter (8.5 x 11 in.)
A4 (210 x 297 mm)
NO/0
NO/0
YES/10
YES/10
Transparency filmsb
Letter (8.5 x 11 in.)
A4 (210 x 297 mm)
NO/0
NO/0
YES/30
YES/30
Card stocksb
A6 (4.13 x 5.88 in.)
Post Card (4 x 6 in.)
Hagaki (5.83 x 8.27 in.)
NO/0
NO/0
NO/0
YES/10
YES/10
YES/10
a. Depending on paper thickness, maximum capacity may be reduced.
b. If you are experiencing excessive jamming, feed one sheet at a time through
the Bypass Tray.
3.2
COPYING
Paper Guidelines
When selecting or loading paper, envelopes, or other special
media, keep these guidelines in mind:
• Attempting to print on damp, curled, wrinkled, or torn paper
can cause paper jams and poor print quality.
• Use only high quality copier grade paper. Avoid paper with
embossed lettering, perforations, or texture that is too
smooth or too rough.
• Store paper in its ream wrapper until ready to use. Place
cartons on pallets or shelves, not on the floor. Do not place
heavy objects on top of the paper, whether it is packaged or
unpackaged. Keep it away from moisture, or other conditions
that can cause it to wrinkle or curl.
3
• During storage, moisture-proof wrap (any plastic container or
bag) should be used to prevent dust and moisture from
contaminating your paper.
• Always use paper and other media that conform with those
listed on page 3.2.
• Use only well-constructed envelopes with sharp, well creased
folds.
- DO NOT use envelopes with clasps and snaps.
- DO NOT use envelopes with windows, coated lining,
self-adhesive seals, or other synthetic materials.
- DO NOT use damaged or poorly made envelopes.
• It is recommended that you feed special paper types one
sheet at a time.
• Only use the special media recommended for use in laser
printers.
• To prevent special media such as transparencies and label
sheet sticking together, remove them from the exit tray as
they are printed.
• Place transparencies on a flat surface after removing them
from the product.
• Do not leave the film in the paper tray for long periods of
time. Dust and dirt may accumulate on the film resulting in
spotty printing.
• To avoid smudging caused by fingerprints, handle
transparency film and coated paper carefully.
• To avoid fading, do not expose the printed film to prolonged
sunlight.
COPYING
3.3
• Store unused media at temperatures between 59oF and 86oF
(15oC to 30oC). The relative humidity should be between 10%
and 70%.
• Do not load more than 10 sheets of special media into the
Bypass Tray at a time.
• Verify that the labels’ adhesive material can tolerate fusing
temperature of 392oF (200oC) for 0.1 second.
• Make sure that there is no exposed adhesive material
between the labels. Exposed areas can cause labels to peel
off during printing, which can cause paper jams. Exposed
adhesive can also cause damage to product components.
• Do not feed a sheet of labels through the product more than
once. The adhesive backing is designed for one pass through
the product.
• Do not use labels that are separating from the backing sheet
or are wrinkled, bubbled, or otherwise damaged.
Loading Paper in Tray
The Tray 1 can hold a maximum of 550 sheets of 20lb plain
paper. You can use A4-, letter-, folio and legal-size paper.
If you purchase an optional tray and attach it below the standard
Tray 1, you can also load paper in the optional Tray 2.
To load paper, pull open the Tray 1 or the tray 2 and load paper
with the print side facing up.
3.4
COPYING
You can load letterhead paper with the design side facing up.
The top edge of the sheet with the logo should be placed at the
right side.
3
For details on loading paper in the tray, see page 3.4.
After loading paper in the tray, you have to set the correct paper
size using the control panel buttons. See page 3.9.
NOTES:
• If you experience problems feeding paper, place the paper in the
Bypass tray.
• When printing on the used
paper from the tray, you can
load up to 300 sheets. The
printed side should be facing
down and the edge without curl
at the right side. If you
experience problems on
feeding paper, turn the paper
around. Note that the print
quality is not guaranteed.
COPYING
3.5
Using the Bypass Tray
The Bypass tray is located at the right side of your product. It
can be closed when you are not using it, making the product
more compact.
Use the bypass tray to print transparencies, labels, envelopes or
postcards in addition to making quick runs of paper types or
sizes that are not currently loaded in the tray.
Acceptable print media are plain paper with sizes ranging from
3x5, to Legal 8.5 x 14 inch, the largest size acceptable, and
weighing between 16lb and 43lb.
The following table summarizes the print media allowed as well
as their stacking height limit.
Paper Type
Plain Paper
Stacking Height Limit
a
100 sheets or 9mm (max)
Envelope
Transparency
Label
10 envelopes or 9mm (max)
30 sheets or 9mm (max)
10 sheets or 9mm (max)
Cardstock
10 sheets or 9mm (max)
a.The height is measured with the stack of sheets laid, without being touched
by hands, on a flat surface.
Notes:
• Always load only the print media specified in Specifications to
avoid paper jams and print quality problems.
• Do not hit the bypass tray or rest your hands on it; otherwise the
tray may be damaged or detached from the product.
• Remove any curl on postcards, envelopes, and labels before
loading them into the multi-sheet bypass feeder.
3.6
COPYING
To load print media in the Bypass tray:
1
Lower the Bypass tray, located on the right side of the
product. Unfold the paper support extension as shown.
Paper support
œBypass tray
3
2
Prepare a stack of paper or envelope for loading by flexing
or fanning them back and forth. Straighten the edges on a
level surface.
For transparencies; hold the transparencies by the edges
and avoid touching the print side. Oils from your fingers
that are deposited on the transparency can cause print
quality problems. If you are using the transparencies with
paper backing, insert a sheet of plaing paper on the tray
before loading transparencies. Doing so prevents paper
jams while feeding.
3
Load the print material with the print side facing down and
against the right edge of the tray.
COPYING
3.7
4
Adjust the paper guide to the width of the stack of print
material.
Make sure that you have not loaded too much print media.
The stack should be under the max. fill line. The print media
buckles if you load a stack that is too deep, or push it in too
far.
Max. fill line
NOTE: When printing on the
used paper from the bypass tray,
the printed side should be facing
up and the edge without curl at
the left side. If you experience
problems feeding paper, turn the
paper around.
3.8
COPYING
Setting the Paper Size for Copying
After loading paper in the Tray1 and 2 or the bypass tray, you
have to set the correct paper size using the control panel
buttons.
To set the paper size for tray 1 and 2, take the following steps:
1
Press Menu and then
DATA” appears on the display, then press Enter.
or
repeatedly until “SYSTEM
The display shows “TRAY PAPER” on the top line and the
available options on the bottom line. The current setting
blinks.
3
2
3
Use or to select the paper size you are using, and press
Enter to save the selection.
To return to Standby mode, press Stop/Clear.
To set the paper size for the bypass tray, take the following
steps:
1
Press Menu and then
DATA” appears on the display, then press Enter.
or
repeatedly until “SYSTEM
The display shows “TRAY PAPER” on the top line and the
available options on the bottom line.
2
Use
to display “BYPASS PAPER” on the top line. The
available options appears on the bottom line and the
current setting blinks.
3
4
Use or to select the paper size you are using, and press
Enter to save the selection.
To return to Standby mode, press Stop/Clear.
COPYING
3.9
Selecting Paper Tray
Youcanselectthepapertrayyouwant.Toselectthepapertray,
take the following steps:
1
Feed the documnent face down into the ADF and adjust the
document guides to the document size.
2
3
Press Copy/Start on the front panel.
Customise the copy settings including copy contrast,
4
5
Press
the LCD display.
or
repeatedly until “PAPER TRAY” appears in
Press
tray.
or
button repeatedly to select the desired paper
If you installed an optional tray, you can choose between
BYPASS, TRAY 1, TRAY 2, and AUTO. If not, you can choose
between BYPASS, TRAY and AUTO.
Setting Paper Type
After loading paper in the trays, you have to set the correct
paper type using the control panel buttons.
To set the paper type for the trays, take the following steps:
1
2
3
Press Menu and then
SETUP” appears on the display, then press Enter.
or
repeatedly until “SYSTEM
Press
LCD display.
or
repeatedly until “PAPER TYPE” appears in the
button repeatedly to select paper type.
Press
or
You can set paper type between PLAIN PAPER, BOND,
TRANSPARENCY, CARD STOCK, LABELS, PREPRINTED,
COLORED, and ENVELOPE.
3.10
COPYING
Copying a Document
Using the ADF(Automatic Document Feeder), you can load up to
30 documents in one job. Ensure documents are in good
condition, have the same thickness and weight, and that all
staples and paper clips have been removed.
1
Feed the document (up to 50 pages) face down into the ADF
and adjust the document guides to the document size.
3
2
3
Press Copy/Start to enter the copy mode.
Customise the copy settings including copy contrast,
4
5
If necessary, you can use special copy features such as
collation and duplex copy.
Press Copy/Start to begin copying. The display shows the
copy processing.
Note: If you want to cancel the copy job, press Stop/Clear
during copying or pull out the document from the ADF before
pressing Copy/Start button.
COPYING
3.11
Setting Copy Options
After you access the copy mode, you can set the following
options for the current copy job.
Image
Image setting is used to select the text type for the current copy
job. To select the image type, take the following steps:
1
2
Press Image. You can see the current setting on the
bottom line of the display.
Press Image repeatedly or use the navigation buttons to
change the setting. You can choose from:
TEXT: Use for documents containing mostly text.
MIXED: Use for documents with mixed text and graphics.
PHOTO: Use when the originals are photographs.
3
Press Enter to save the selection.
Contrast
You can adjust the contrast for an original document containing
paint markings or dark images.
To adjust the contrast, take the following steps:
1
2
In the Copy mode, press Contrast.
Press Contrast repeatedly or use the navigation buttons to
change the setting. You can choose from 5 contrast
settings.
Each time you press the button, the selection block on the
display moves to the left or to the right. As the selection
block moves to the right, the contrast becomes darker.
Selection block
3.12
COPYING
Copy Page
Youcanselectthenumberofcopiesyouwantfrom1to999.To
change the number of copies:
1
Check if the triangle symbol on the middle of the top line
heads for the number of copies. If not, press or .
Make sure that this triangle
symbol heads for the copy page.
Copy page
3
2
Enter the desired number of copies using the number
keypad or the navigation buttons. The selected number
appears on the display.
Reduced/Enlarge Copy
You can select the zoom rate of copies you want from 25% to
200%. To change the rate of copies:
1
Press or to set the triangle symbol on the middle of the
top line heads for the zoom rate.
Make sure that this triangle
symbol heads for the copy size.
Copy size
2
Enter the desired number of rate using the number keypad
or the navigation buttons. The selected number appears on
the display.
COPYING
3.13
Collation Copy
When the collation copy feature is on your product sorts the
copy job. For example, 2 copies of a 3 page job will print one
complete document followed by the second complete document
(e.g. 1,2,3, then 1,2,3).
1
Load the documents to be copied in the ADF.
2
3
Press Copy/Start on the front panel.
Customise the copy settings including copy contrast,
4
5
Press
in the LCD display.
or
repeatedly until “COPY COLLATION” appears
Press
the copy job.
or
button to select “ON”. The product collates
The “OFF” setting disables the collation. The product will
print all the copies of one page and then the next page.
6
Press Copy/Start to begin copying.
3.14
COPYING
Duplex Copy
Duplex copy allows you to print on both sides of the paper.
Duplex copy is available only when you load documents in the
ADF.
Before printing in the duplex mode, decide on which edge you
will bind your finished document. The binding options are:
LONG EDGE, which is the conventional layout used in book
binding.
SHORT EDGE, which is the type often used with calendars.
3
œLong Edge
Short Edge❿
1
Load the documents to be copied in the ADF. Make sure that
the original document is single-sided.
2
3
Press Copy/Start on the front panel.
Customise the copy settings including copy contrast,
4
5
Press
the LCD display.
or
repeatedly until “DUPLEX COPY” appears in
Press
or
button to select the binding orientation. If
you select “OFF”, you cannot use duplex copying.
6
Press Copy/Start to begin copying.
COPYING
3.15
Paper Save Copying (2-up Copy)
If you press SAVE Paper before copying starts, the product
prints 2 pages on one sheet.
For details on using the Paper Save feature, see page 2.9.
3.16
COPYING
Preparing Documents for Faxing
Use the following guidelines to prepare your documents for
faxing:
• Do not attempt to feed the following types of documents into
the Automatic Document Feeder:
- carbon-paper or carbon-backed paper
- coated paper
- onion skin or thin paper
- wrinkled or creased paper
- curled or rolled paper
- torn paper
• Remove all staples and paper clips before feeding the
document.
• Make sure any glue, ink or correction fluid on the paper is
completely dry before loading the document.
• Do not load documents containing different sizes or weights
of paper.
How to Send a Fax
1
Adjust the document guide on the ADF to match the width
of the document.
Document
If necessary,
guides
pull out this
support.
4.2
SENDING A FAX
2
Slide the document face down into the ADF. You can insert
up to 50 sheets at a time.
4
3
4
You can adjust the following document settings to suit your
fax needs (see page 4.4) :
• Resolution – to select resolution.
• Contrast – to adjust contrast.
Use the number keypad to dial the number of the remote
fax machine.
Toenterthenumber, youcanalsopressaone-touchbutton
or press Speed/Status and enter a speed dial number
5
Press Copy/Start or Enter.
SENDING A FAX 4.3
Adjusting Document Settings
When setting typical text based documents, the default
document settings produce good results.
However, if you send documents that are of poor quality, or
contain photographs, you can adjust the following features to
ensure a higher quality.
Resolution
1
2
Press Resolution to increase sharpness and clarity.
By pressing Resolution repeatedly or using the navigation
buttons, you can choose between STANDARD, FINE, and
SUPER FINE.
The document types recommended for resolution settings are
described in the table below.
Mode
Recommended for:
STANDARD
Documents with normal sized characters.
Documents containing small characters or
thin lines, or for sending documents printed
using a dot-matrix printer.
FINE
Documents containing extremely fine detail.
Super Fine mode is enabled only if the
remote machine also supports Super Fine
resolution. (See the Note below.)
SUPER FINE
Notes
:
• The SUPER FINE resolution is not available if the Send from
Memory option is set to “ON”. If the Send From Memory option is
set to “ON”, the SUPER FINE resolution is automatically
converted to the FINE resolution when the document is scanned
into memory.
• If the product is set to the SUPER FINE resolution and the
remote fax machine does not support the SUPER FINE
resolution, your product will transmit using the highest
resolution mode supported by the remote fax machine.
4.4
SENDING A FAX
Contrast
1
Press Contrast to compensate for the brightness or
darkness of your faxed document.
2
By pressing Contrast repeatedly or using the navigation
buttons, you can choose from 5 contrast levels.
Set to darker mode when the document contains faint
pencil markings or light print.
4
Set to lighter mode for dark print.
Image
Image setting is used to select the text type for the current copy
or fax job. To select the image type, take the following steps:
1
2
Press Image. You can see the current setting on the
bottom line of the display.
Press Image or the navigation buttons repeatedly until the
desired mode appears. You can choose from:
TEXT: Use for documents containing mostly text.
MIXED: Use for documents with mixed text and graphics.
PHOTO: Use when the originals are photographs.
Sending a Fax Automatically
1
2
Feed the document(s) face down into the ADF.
3
Enter the remote fax phone number using the number
keypad.
Toenterthenumberyoucanalsopressaone-touchbutton,
or press Speed/Status and enter a speed dial number
including a group dial number.
SENDING A FAX 4.5
4
5
Press Enter or Copy/Start.
If the SEND FROM MEMORY feature is set to ON (default
setting), the document is scanned into memory and the
display shows the memory capacity and the number of
pages being stored in memory.
NOTE: If you want to cancel the fax, press Stop/Clear at any
time during the transmission.
Sending a Fax Manually
1
2
Feed the document(s) face down into the ADF.
3
4
5
Press On Hook Dial button on the control panel. You hear a
dial tone if the telephone line is correctly connected.
Enter the remote fax phone number using the number
keypad.
When you hear the high-pitched fax signal of the other
party’s fax machine, press Copy/Start.
NOTE: If you want to cancel the fax, press Stop/Clear at any
time during the transmission.
4.6
SENDING A FAX
Confirming Transmission
When the last page of your document has been sent
successfully, the product beeps and returns to Standby mode.
If something went wrong during your fax transmission, an error
message appears on the LCD display. For a listing of error
error message, press Stop/Clear to clear the message and try
to send the document again.
4
You can set your product to print out a confirmation report
automatically each time sending is completed. For details, see
Using Toll Save Transmission
If you have set a specific toll save time, you can quickly set your
document(s) to be sent at the preset time using the SAVE Toll
button on the front panel. Using this feature, you can take
advantage of lower long distance rates at night, for example.
The toll save end time is fixed to midnight (12:00 PM). Therefore
the toll save time slot is determined by the start time you
specify. If you have set 9:00 PM for the start time, the document
you set to use the toll save feature will be transmitted during the
toll save time slot (9:00PM-12:00PM).
To set the Toll save start time:
1
2
Press and hold the SAVE Toll button on the control panel.
The LCD display prompts you to enter the time.
Enter the specific start time using the number keypad, then
press Enter to save the setting.
To send a fax using the Toll save feature:
1
2
Press SAVE Toll on the control panel briefly. “ON” or “OFF”
appears on the bottom line.
To activate the toll save feature, select “ON” by using the
SAVE Toll button or the navigation buttons.
SENDING A FAX 4.7
3
4
5
Load the document(s) face down into the ADF until
“DOCUMENT READY” appears in the display.
You can adjust the resolution and the contrast to suit your
fax needs. For details, see page 4.4.
Enter the number of the remote fax machine using the
number keypad.
You can also use a one-touch button or press Speed/
Status then use a speed dial number.
6
Press Enter to confirm the number.
4.8
SENDING A FAX
About Receive Mode
Your product has three reception modes:
• In FAX mode, the product answers an incoming call and
immediately goes into fax receive mode.
• In TEL mode, you can receive a fax by picking up the handset
of the extension phone and then pressing the remote receive
voice or fax tone from the remote machine) and then
pressing Copy/Start on the control panel of your product.
• In ANS/FAX mode, the answering machine answers an
incoming call, and the caller can leave a message on the
answering machine. If the fax machine senses a fax tone on
the line, the call automatically switches to Fax mode.
NOTE: To use the ANS/FAX mode, attach an answering machine
to the EXT jack on the back of your product.
The current receive mode is displayed when the product is in
Standby mode.
Current
receive mode
If you seldom use the fax line for voice conversations, set your
product to receive a fax automatically by selecting the FAX
mode.
5.2
RECEIVING A FAX
Receiving Automatically in FAX
Mode
Your product is preset to FAX mode at the factory. If you have
changed the fax mode, take the following steps to receive faxes
automatically:
1
Press Menu and then
SETUP” appears on the display, then press Enter.
or
repeatedly until “SYSTEM
5
The display shows “RECEIVE MODE” on the top line and the
current setting on the lower line.
2
3
Press
or
until you see “FAX” on the lower line, then
press Enter to save the selection.
When you receive a call, the product answers the call on a
specified number of rings and receives a fax automatically.
RECEIVING A FAX
5.3
Receiving Automatically in ANS/
FAX Mode
For this mode, you must attach an answering machine to the
EXT jack on the back of your product.
1
Press Menu and then
SETUP” appears on the display, then press Enter.
or
repeatedly until “SYSTEM
The display shows “RECEIVE MODE” on the top line and the
current setting on the lower line.
2
3
Press
or
until you see “ANS/FAX” on the lower line,
then press Enter to save the selection.
When you receive a call, the answering machine will
answer.
If the caller leaves a message, the answering machine
stores the message as it would normally. If your product
hears a fax tone on the line, it automatically starts to
receive fax.
NOTES:
• If you have set your product to ANS/FAX mode and your
answering machine is switched off, or no answering machine is
connected to your product, your product will automatically go
into FAX mode after a predefined number of rings.
• If your answering machine has a ‘user-selectable ring counter’,
set the product to answer incoming calls within 1 ring.
• If you are in TEL mode (manual reception) when the answering
machine is connected to your product, you must switch off the
answering machine, or the outgoing message from the
answering machine will interrupt your phone conversation.
5.4
RECEIVING A FAX
Receiving Manually in TEL Mode
1
Press Menu and then
SETUP” appears on the display, then press Enter.
or
repeatedly until “SYSTEM
The display shows “RECEIVE MODE” on the top line and the
current setting on the lower line.
2
Press
or
until you see “TEL” on the lower line, then
5
press Enter to save the selection.
3
4
When the ringer sounds, press On Hook Dial.
If you hear a fax tone, press Copy/Start. The product
begins receiving a fax.
Receiving Manually Using an
Extension Telephone
This features works best when you are using an extension
telephone connected to the EXT jack on back of your product.
You can receive a fax from someone you are talking to on the
extension telephone without having to go to the fax machine.
When you receive a call on the extension phone and hear fax
tones, press the buttons “*9*” (star nine star) on the extension
telephone.
The product receives the document.
Press the buttons slowly in sequence. If you still hear the fax
tone from the remote machine, try pressing “*9*” once again.
“*9*” is the remote receive code preset at the factory. The first
and the last asterisks are fixed, but you can change the middle
number to whatever you choose. For details on changing the
code, see page 8.5.
RECEIVING A FAX
5.5
Receiving Fax in Memory
Since your product is a multitasking device, it can receive faxes
while you are making copies or printing. If you receive a fax
while you are copying or printing, your product stores the
incoming fax in memory. Then, as soon as you finish copying or
printing, the product automatically prints the fax.
5.6
RECEIVING A FAX
One-Touch Dialling
The 25 one-touch buttons on the control panel lets you store
frequently used fax numbers and automatically dial a number
with one touch of a button.
Using the Shift button, you can store up to 50 fax numbers on
the one-touch buttons.
Storing a Number for One-Touch Dialling
1
Press and hold one of the one-touch dial buttons for about 2
seconds.
If you want to use one-touch dial buttons from 26 to 50,
press Shift and press and hold the one-touch dial buttons
for about 2 seconds.
The LCD display asks you to enter the fax number.
“T” signifies you are assigning a one-touch number and “xx”
designates the selected one-touch button.
If a number is already stored in the location you chose, the
LCD display shows the number to allow you to change the
number. To start over with another one-touch button, press
Stop/Clear.
2
3
Enter the number you want to store by using the number
keypad and then press Enter.
To insert a pause between numbers, press Redial/Pause
and a “–” appears on the LCD display.
If you make a mistake while entering a number, press
Search/Delete and re-enter the correct number.
To assign a name to the number, enter the desired name.
For details on how to enter names, see “Entering Characters
Or,
If you do not want to assign a name, skip this step.
6.2
AUTOMATIC DIALLING
4
5
Press Enter when the name appears correctly or simply
without entering a name.
To store more telephone numbers, press the desired one-
touch button and repeat steps 2 through 4.
Or
To return to Standby mode, press Stop/Clear.
6
Sending a Fax using a One-Touch Number
1
2
Feed the document(s) face down into the ADF.
Adjust the resolution and the contrast to suit your fax needs
3
4
Press the one-touch button where you stored a number. The
document scans into memory.
The fax number stored in the one-touch dial location will be
automatically dialled and then the document will be sent
when the remote fax machine answers.
AUTOMATIC DIALLING
6.3
Using the One-Touch Sheet
A one-touch sheet is included with your product. Once you store
numbers in one-touch dial buttons, make a note of the numbers
on the sheet to remind you which number is stored in each
button.
1
Remove the clear cover and label.
2
3
Write information on the sheet and replace the sheet and
cover.
You may want to use pencil in case you wish to change
these numbers later.
Replace the label and clear cover.
6.4
AUTOMATIC DIALLING
Speed Dialling
You can store up to 200 numbers in Speed Dial locations (1-
200).
Storing a Number for Speed Dialling
1
Press and hold Speed/Status on the control panel for
about 2 seconds.
6
_
2
Enter a speed dial number by using the number keypad and
press Enter.
If a number is already stored in the location you chose, the
LCD display shows the number to allow you to change the
number. To start over with another speed-dial number,
press Stop/Clear.
3
Enter the number you want to store by using the number
keypad and press Enter.
To insert a pause between numbers, press Redial/Pause
and a “-” appears on the LCD display.
NOTE: If you make a mistake while entering numbers, press
the end of the entries to delete the last digit or press Search/
Delete to delete all digits you entered.
at
When the cursor is in the first digit or in the middle of the number,
you can use
correct.
or
to move the cursor under the wrong digit to
4
To assign a name to the number, enter the desired name.
For details on how to enter names, see “Entering Characters
Or,
If you do not want to assign a name, skip this step.
AUTOMATIC DIALLING
6.5
5
6
Press Enter when the name appears correctly or simply
without entering a name.
To store more telephone numbers, repeat steps 2 through
5.
Or
To return to Standby mode, press Stop/Clear.
Sending a Fax using a Speed Number
1
2
Feed the document(s) face down into the ADF.
3
4
5
Press Speed/Status on the control panel.
Enter the speed dial number.
When the desired number appears on the LCD display,
press Enter. The document scans into memory.
6
The fax number stored in the speed dial location will be
automatically dialled, then the document will be sent when
the remote fax machine answers.
6.6
AUTOMATIC DIALLING
Group Dialling
If you frequently send the same document to several
destinations, you can create a group of these destinations and
set them under a group dial location. This enables you to use a
single speed dialling to send the same document to all the
destinations in the group.
6
Setting Group Dial
1
Press Menu and then
DIAL” appears on the display, then press Enter.
or
repeatedly until “GROUP
2
3
Press Enter to access “NEW”.
Enter the desired group number between speed dial
location numbers from 1 to 200, and press Enter.
NOTE: If the number is already used for group dial, “DELETE?
Gxxx: ID” (where “xxx” designates the selected group dial
number) appears on the LCD display. Press Enter to delete the
contents in the selected number and continue, or Menu to keep
the old number and start over with a different number.
4
The LCD display asks you to enter one-touch or speed dial
number. Press a one-touch button or enter the speed dial
number you want to include in the group.
5
6
7
Press Enter. Repeat from step 4 to enter other one-touchs
or speed dial numbers into the group.
Press Menu when you have entered all the desired
numbers. The LCD display asks you to enter ID.
To assign a name to the group, enter the desired name.
Or
If you do not want to assign a name, skip this procedure.
8
Press Enter when the name appears correctly or simply
without entering a name.
AUTOMATIC DIALLING
6.7
9
If you want to assign another group, repeat from step 3.
Or
To return to Standby mode, press Stop/Clear.
NOTE: You cannot include one group dial number in another
group dial number.
Editing Group Dial Numbers
You can delete a specific one-touch or speed dial number from
a selected group or add a new number to the selected group.
1
Press Menu and then
DIAL” appears on the display, then press Enter.
or
repeatedly until “GROUP
2
3
Press
or
to select “EDIT” and then press Enter.
Enter the group number you want to edit, and press Enter.
The LCD display prompts you to enter a one-touch or speed
dial number.
4
If you want to delete a specific speed dial number or one-
touch dial number from the group, enter the speed dial
number or press the one-touch button (If necessary, press
Shift and one-touch button.) The LCD display shows
“DELETE?”.
If you want to add a new speed dial number or one-touch
dial number, enter the desired speed dial number or press
the one-touch button (If necessary, press Shift and one-
touch button.) The LCD display shows “ADD?”.
5
6
Press Enter. Repeat steps 4 and 5 to complete the edition.
Press Menu when you finish editing. If there is a name
assigned to the group, the name appears on the upper line
of the LCD display. Change the name if necessary, and
press Enter.
7
To return to Standby mode, press Stop/Clear.
6.8
AUTOMATIC DIALLING
Sending a Fax Using Group Dialling
(Multi-Address Transmission)
You can use Group Dialling for Memory transmission, or Delayed
transmission.
Follow the procedure of the desired operation (Memory
When you come to a step in which the LCD display requests you
to enter the remote fax number, press Speed/Status and enter
the group dial number. You can use only one group number for
one operation. Then continue the procedure to complete the
desired operation.
6
Your product automatically scans the document loaded in the
document tray into the memory, and the product will dial each
of the numbers included in the Group.
AUTOMATIC DIALLING
6.9
Searching for a Number in the
Memory
There are two ways to search for a number in the memory. You
can either scan from A to Z sequentially. Or you can search using
the first letter of the name associated with the number.
Searching Sequentially through the Memory
1
2
Press Search/Delete.
Press or to scroll through the memory until you see
the name and number you want to dial. You can search
downward or upward through the entire memory in
alphabetical order (from A to Z).
While searching through the product’s memory, you will see
that each entry is preceded by one of three letters: “T” for
one-touch dial, “S” for speed, or “G” for group dial number.
These letters tell you how the number is stored.
3
When the name and number you want appears on the LCD
display, press Copy/Start or Enter to dial.
Searching with a Particular First Letter
1
2
Press Search/Delete.
Press the button labelled with the letter you want to search
for. A name beginning with the letter appears on the LCD
display.
3
For example, if you want to find the name “MOBILE”, press
the 6 button, which is labelled with “MNO”.
4
5
Press
or
to display the next name in the list.
When the name and number you wan appear on the LCD
display, press Copy/Start or Enter to dial.
6.10
AUTOMATIC DIALLING
Redial
To redial the number last called:
1
Press Redial/Pause briefly.
If a document is loaded in the ADF, the product
automatically begins to send.
To search through Redial memory:
1
Press and hold Redial/Pause for about 2 seconds.
The Redial memory in your product retains the last 10
numbers called. If you have dialled the same number
multiple times, the product does not count the duplicates.
2
3
Press
or
to search through the memory until you see
the number you want on the LCD display.
Press Copy/Start or Enter to dial. If a document is loaded
in the ADF, the product automatically begins to send.
Delayed Transmission
You can set your product to send a fax at a later time when you
will not be present.
1
2
Feed the document(s) face down into the ADF.
3
Press Menu and then
appears on the display, then press Enter.
or
repeatedly until “DELAY TX”
7.2
OTHER WAYS
TO
FAX
4
Enter the number of the remote machine using the number
keypad.
To enter the number, you can also press a one-touch
button, or press Speed/Status and enter a speed dial
number including a group dial number.
5
6
Press Enter to confirm the number on the LCD display. The
display asks you to enter another fax number to send the
document.
Toenteranotherfaxnumber,select“1.YES”andrepeatstep
from 4. You can add up to 25 destinations.
Note that you cannot use Group dial numbers for another
fax number.
7
8
To send to one location or when you complete the last fax
number setting, select “2.NO”.
The LCD display asks you to enter a name. If you want to
assign a name to the transmission, enter the name. If not,
skip over this step.
For details on how to enter the name using the number
9
Press Enter. The display shows the current time and asks
you to enter the start time when the fax is to be sent.
7
10Enter the time by using the number keypad.
To select AM or PM for 12-hour format, press
or . If
you set a time earlier than the current time, the document
will be sent at that time on the following day.
11Press Enter when the start time displays correctly.
12The document will be scanned into the memory before
transmission. The display shows the memory capacity and
the number of pages being stored in the memory.
13The product returns to Standby mode and the LCD display
reminds you that you are in Standby mode and that
Delayed Transmission is set.
OTHER WAYS
TO
FAX 7.3
Memory Transmission
Documents are automatically stored in memory and sent to a
remote station. Use this feature to send your documents to
multiple locations. After transmission, the documents are
automatically erased from the memory.
1
2
Feed the document(s) face down into the ADF.
3
4
Press Menu and then
TX” appears on the display, then press Enter.
or
repeatedly until “MEMORY
Enter the number of the remote machine using the number
keypad.
To enter the number, you can also press a one-touch
button, or press Speed/Status and enter a speed dial
number including a group dial number.
5
Press Enter to confirm the number. The display asks you to
enter another fax number to send the document.
NOTE: A single broadcast (sending to multiple destinations) is
available for your product, so the “ANOTHER NO.” prompt does not
appear if any broadcast is currently set up and is not completed.
6
To enter another fax number, select “1.YES” and repeat
from step 4. You can add up to 25 destinations.
Note that you cannot use Group dial numbers for another
fax number.
7
8
To send to one location or when you complete the last fax
number setting, select “2.NO”.
The document will be scanned into the memory before
transmission. The LCD display shows the memory capacity
and the number of pages being stored in the memory.
9
The product begins sending the document in order of the
numbers you entered.
7.4
OTHER WAYS
TO
FAX
Priority Transmission
When the Priority Transmission is enabled, a high priority
document can be transmitted ahead of reserved operations. The
document is scanned into the memory, and transmitted when
the current operation is concluded. In addition, the Priority Send
will interrupt a broadcast operation between stations (i.e., when
transmission to station A ends, before transmission to station B
begins) or between redial attempts.
1
2
Feed the document(s) face down into the ADF.
3
4
Press Menu and then
TX” appears on the display, then press Enter.
or
repeatedly until “PRIORITY
Enter the number of the remote machine using the number
keypad.
To enter the number, you can also press a one-touch
button, or press Speed/Status and enter a speed dial
number.
5
6
Press Enter to confirm the number. The display asks you to
enter a name.
7
If you want to assign a name to the transmission, enter the
name. If not, skip over this step.
For details on how to enter a name using the number
7
8
Press Enter.
The document will be scanned into the memory before
transmission. The display shows the memory capacity and
the number of pages being stored in the memory.
The product shows the number being dialled and the total
pages of the document, and begins sending the document.
OTHER WAYS
TO
FAX 7.5
Polling
What is Polling?
Polling is used when one fax machine requests another to send
a document. This is useful when the person with the original
document to be sent is not in the office. The person who wants
to receive the document calls the machine holding the original
and requests that the document be sent. In other words, it
“polls” the machine holding the original.
TX Poll
You can program your product to send documents in your
absence when polled by a remote fax machine. It is possible to
use a poll code to prevent unauthorised polling of your fax
machine. When you secure your product in this manner, only
those who know the poll code can poll your product.
1
2
Feed the document(s) face down into the ADF.
3
4
Press Menu and then
appears on the display, then press Enter.
or
repeatedly until “POLLING”
Press Enter when you see “TX POLL” on the LCD display.
The LCD display asks you to enter a 4-digit TX poll code.
The poll code is preset to 0000 at the factory, which
represents no poll code.
5
If you want to use a poll code, enter the desired 4-digit
code (except for 0000), and press Enter.
Or
If you do not want to secure the transmission with a poll
code, press Enter when the display shows “0000” for the
poll code, or enter 0000.
7.6
OTHER WAYS
TO
FAX
6
7
The display asks you to store the document in the product’s
bulletin memory.
Press
or
to select “ON” or “OFF”. Then press Enter.
Select “ON” if you want store the document in the bulletin
board memory. More than one remote station can poll that
document from your product.
If not, select “OFF”. The document will be automatically
erased after being polled by a remote machine.
8
9
The product stores the document in the memory. The
display counts the number of pages being stored in the
memory and the memory capacity remaining.
The LCD display shows that the machine has a Poll sending
job and returns to Standby mode.
NOTE: If you have previously set the receive mode to other than
FAX mode, the product automatically switches to FAX mode
(automatic receiving) when set to be polled.
Delay RX Poll
You can set your product to automatically receive documents
from the unattended remote fax machine now, or at a later time.
This feature permits unattended polling in the evening hours
when telephone rates are lower.
7
NOTE: The remote machine must be ready for polling.
1
2
Press Menu and then
appears on the display, then press Enter.
or
repeatedly until “POLLING”
Press
or
to select “DELAY RX POLL” and press Enter.
The LCD display asks you to enter the number of the
remote fax machine.
3
Enter the number of the remote fax machine using the
number keypad.
To enter the number, you can also press a one-touch
button, or press Speed/Status and enter a speed dial
number.
OTHER WAYS
TO
FAX 7.7
4
Press Enter to confirm the number. The display asks you to
enter another fax number to receive the document.
NOTE: A single broadcast (sending to multiple destinations) is
available for your product, so the “ANOTHER NO.” prompt does not
appear if any broadcast is currently set up and is not completed.
5
6
7
Toenteranotherfaxnumber,select“1.YES”andrepeatstep
from 4. You can add up to 25 destinations.
Note that you cannot use Group dial numbers for another
fax number.
To receive from one location or when you complete the last
fax number setting, select “2.NO”.
The display asks you to enter the time when your product
calls the remote machine.
Enter the time using the number keypad. Use
or
to
select AM or PM in 12-hour mode. If you set a time earlier
than the current time, your product call the number at that
time on the following day.
Or
To call the remote fax machine(s) immediately, skip over
this step.
8
Press Enter when the time appears correctly on the display
or without entering the time. The display asks you to enter
a 4-digit code. Poll code “0000” represents no code.
If the remote machine is secured with a Poll code, you must
enter the correct code, and press Enter.
Or
If the remote machine is not secured with a Poll code, press
Enter to accept ‘0000’ which represents no code, or enter
0000.
9
If you have entered a specific start time, the product will
dial, and receive a document from the remote machine at
the time.
If not, the product dials the remote machine immediately.
7.8
OTHER WAYS
TO
FAX
Confidential Transmission
A document can be transmitted confidentially by using a mailbox
that is established in memory of the product.
The transmitted mail will not be printed immediately, but will be
stored in momory of the remote fax machine until being
accessed by someone who has the proper security code for that
mailbox.
1
2
Feed the document(s) face down into the ADF.
3
4
Press Menu and then
“CONFIDENTIAL TX” appears on the display, then press
Enter.
or
repeatedly until
The fax machine prompts you to enter a two-digit mailbox
number. Enter the mailbox number using the number
keypad and press Enter.
Note: A mailbox must be pre-assigned at the remote fax
machine, and the remote machine must be Samsung product.
7
5
Dial to the remote fax number using the number keypad.
To enter the number, you can also press a one-touch
button, or press Speed/Status and enter a speed dial
number.
6
7
Press Enter. If you want to identify this operation, enter a
proper name using the number keypad.
Press Enter. If you want to send it at a later time, enter the
time you want your product to send the document.
If not, press Enter without entering the time. The product
dials and sends the document immediately after being
scanned into memory.
8
Press Enter, then the document will be scanned into the
memory. The product returns to Standby mode.
OTHER WAYS
TO
FAX 7.9
NOTES:
• Confidential transmission feature is a non-standard feature,
dependent on the remote machine’s capability.
• Your product also have mailbox capabilities. See “Confidential
• If you want to can cancel the confidential transmission, see
Confidential Receiving
Before receiving confidential documents, you have to set up the
following
• Confidential mailboxes. You can have up to 10 confidential
mailboxes.
• The password for each mailbox.
• The names for each mailbox. If you do not want to assign the
name, you can skip this setup.
Setting up Mailbox for Confidential
Receiving
1
2
3
Press Menu, and then
appears on the display, then press Enter. The LCD prompts
you to set up or print a mail box.
or
repeatedly until “MAIL BOX”
Press 1 to set up information for confidential receiving. The
LCD prompts you to enter a number (1-10) of the
confidential mailbox.
Enter a number of the confidential mailbox using the
number keypad.
If you enter a box number which has already been
registered, the fax machine displays ‘DELETE?’. Press 1 to
cancel the number already registered, and 2 to keep the
number already registered and try with a different number.
If there is any message received in the box you chosen,
‘NOT AVAILABLE’ is displayed.
7.10
OTHER WAYS
TO
FAX
4
5
Press Enter when the number appears correctly in the
display. The LCD prompts you to enter a 4-digit password.
Enter a 4-digit security password.
After you enter the password, it cannot be verified. Write it
down and keep it in a secure location for your reference. To
change the password, cancel the mailbox and setup new
mailbox with a new password.
This password must be used to print the confidential
documents.
6
7
8
Press Enter when the password number appears correctly.
The LCD prompts you to enter a mailbox name.
To assign a name to the mailbox, enter the name. If not,
skip over this step.
Press Enter. The LCD returns to Standby mode.
Printing Received Confidential Documents
When you receive a confidential document, the fax machine
displays ‘MAIL’, total number received, and the mailbox name in
the lower line of the display.
7
1
Press Menu, and then
appears on the display, then press Enter. The LCD prompts
or
repeatedly until “MAIL BOX”
you to set or print a mailbox.
2
3
4
Press 2 to print the received mail. The LCD prompts you to
enter the mailbox number.
Enter the desired number using the number keypad. The
LCD prompts you to enter the password.
Enter the password.
If the password is correct, the machine will start printing.
If you enter a wrong password, the LCD asks to enter the
password again.
OTHER WAYS
TO
FAX 7.11
Adding Documents To a Scheduled
Operation
You can add documents to the delayed transmission previously
reserved in your product’s memory.
1
2
Feed the document(s) face down into the ADF.
3
4
5
Press Menu and then
CANCEL” appears on the display, then press Enter.
or
repeatedly until “ADD/
Press Enter to access “ADD”. The LCD display shows the
last job reserved in the memory.
Press
or
repeatedly until you see the operation to
which you want to add documents, and press Enter.
The product automatically stores the documents in the
memory, and the display shows the memory capacity and
the number of pages.
6
After storing, the product displays the numbers of total
pages and added pages for about 2 seconds, and then
returns to Standby mode.
Cancelling a Scheduled Operation
1
2
3
Press Menu and then
CANCEL” appears on the display, then press Enter.
or
repeatedly until “ADD/
Press
or
to select “CANCEL”, and press Enter. The
display shows the last job reserved in memory.
Press
or
repeatedly until you see the operation you
want to cancel, and press Enter. You are asked to confirm
the selection.
7.12
OTHER WAYS
TO
FAX
4
5
Select “1.YES” to confirm your selection. The selected job is
cancelled.
Or
Select “2.NO” to cancel your selection, and returns to step
2.
Press Stop/Clear, and the product returns to Standby
mode.
Monitoring a Dual Job Status
Your product can perform more than one of many functions
simultaneously. For example, you can:
• Receive a fax into the memory while making a copy.
• Store a fax document for later transmission while printing an
incoming fax.
While the product performs dual tasks, press Speed/Status to
see the current status on the display of the other operation.
Each time you press Speed/Status, the current status of the
two operations displays alternatively.
7
Sending a Flash/Recall/R
Some special phone services require a switch-hook signal for
proper operation. For example, if you have call-waiting, you can
put a call on hold and take a second call on the same line by
pressing the Flash/Recall/R button.
1
When you are on the telephone and hear the call waiting
signal, press Flash/Recall/R. The first caller is on hold
and you are speaking to the second caller.
2
Press Flash/Recall/R again to talk to the first caller again.
Note: If you do not have a special service that uses the switch-
hook signal, do not press Flash/Recall/R during a call. If you
do, you could disconnect the line.
OTHER WAYS
TO
FAX 7.13
Department Control Mode
For usage management, your product is equipped with
Department Control Mode. This is a security function, and can
restrict use with Department Codes. If codes do not match, this
mode prevents operation. You can also find out how long and by
which department the product was used.
Setting Department
Before using the department control mode, you have to register
the master code, and the department code and ID name for
each department who will share the product.
Master code: 5-digit security code for the master who
maneges to control all departments registered.
Department number: a number to manage that department.
Department code: 1 to 8 digit number for the department.
Unless correct department code is entered, fax machine’s
operation except automatic receiving can not be accessed.
1
Press Menu and then
“DEPARTMENT CODE” appears on the display, then press
or
repeatedly until
Enter.
2
Enter the desired master code using the number keypad.
Press Enter then re-enter the master code to confirm the
code is correct.
If you have registered the master code, enter the code. If
you enter the wrong code, the LCD prompts you to enter
the Master code again.
3
4
When “SET” is displayed on the lower line of the display,
press Enter.
Enter the desired department number(1-100) using the
number keypad, then press Enter.
If the department number already exists in your memory,
the LCD displays “DEPARTMENT NO. ALREADY EXISTS!” and
prompts you to enter the department number again.
5
Enter the proper name for the department, then press
Enter.
7.14
OTHER WAYS
TO
FAX
6
7
Enter 8-digit password(Department code), and press Enter.
The department code will be used to access the machine’s
operation when executing the department control mode.
To return to Standby mode, press Stop/Clear.
Printing Department Journal
You can confirm the contents of the department registration with
the Depratment Code list, and the contents of the department
managementwiththeDepartmentJournal.Toprintthelists,do
the following:
1
Press Menu and then
“DEPARTMENT CODE” appears on the display, then press
or
repeatedly until
Enter.
2
Enter the master code using the number keypad, then press
Enter.
If you enter wrong code, “CODE MISMATCH! TRY AGAIN”
appears in the display. Try again with the correct code.
3
4
Press
or
repeatedly until “PRINT” appears on the
display, and press Enter.
7
If you want to print Department Code list, press Enter
when“DEPT. CODE”isdisplayedonthelowerline.
The Department Code list shows all the Department codes
and names. After printing, the machine returns to Standby
mode.
If you want to print Department Journal list, press Enter
when“DEPT. JOURNAL”isdisplayedonthelowerline.
The Department Journal list shows the total elasped
transmission time, total page numbers sent or copied, and
distribution ratio for each department.
5
To return to standby mode, press Stop/Clear.
OTHER WAYS
TO
FAX 7.15
Managing Department
Turning the Department Mode On or Off
You can select to enable or disable the department control
mode. When the department control mode is executed, only one
who enters correct Department code can use the machine.
1
Press Menu and then
“DEPARTMENT CODE” appears on the display, then press
or
repeatedly until
Enter.
2
Enter the master code using the number keypad, then press
Enter.
If you enter wrong code, “CODE MISMATCH! TRY AGAIN”
appears in the display. Try again with the correct code.
3
Press Enter when “MANAGEMENT“ appears on the lower
line of the display.
The LCD display shows:
4
5
To enable the department control mode, press
1.
To disable the department control mode, press 2.
Press Enter.
To return to Standby mode, press Stop/Clear.
When the department control mode is enabled, the Standby
display shows:
Unless you enter the correct department code, you cannot
use any feature except receiving.
7.16
OTHER WAYS
TO
FAX
Clearing Department Information
You can clear all records of department journal and all
department codes currently registered in your machine.
1
Press Menu and then
“DEPARTMENT CODE” appears on the display, then press
or
repeatedly until
Enter.
2
3
Enter the master code using the number keypad, then press
Enter.
Press Enter when “MANAGEMENT” appears on the lower
line of the display.
4
5
Press
or
until “CLEAR DEPARTMENT” is displayed.
Press 1 to clear the department journal. Press 2 to clear the
department code.
6
If you pressed 2, the LCD prompts you to select one
between “ALL” and “EACH”.
If you select “ALL”, all of the department codes is cleared. If
you select “EACH”, the LCD prompts you to enter the
desired Department code number. When you enter the
number and press Enter, the number is cleared.
7
7
After the selected information is cleared, the product
returns to Standby mode.
Changing Master Code
If you want to change or delete the master code, do the
following:
1
Press Menu and then
“DEPARTMENT CODE” appears on the display, then press
or
repeatedly until
Enter.
2
Enter the master code using the number keypad, then press
Enter.
OTHER WAYS
TO
FAX 7.17
3
Press Enter when “MANAGEMENT” appears on the lower
line of the display.
4
5
6
Press
or
until “M. CODE : xxxxx” is displayed.
Select one between “1.DEL” and “2.CHANGE”.
If you press 1, the master code is deleted.
If you press 2, the LCD prompts you to enter new master
code.
7
8
Enter new master code, and press Enter.
The LCD prompts you to enter the code again. Enter the
code again.
Press Enter, and the master code is changed.
To return to Standby mode, press Stop/Clear.
7.18
OTHER WAYS
TO
FAX
Printing Reports
Your product can print reports containing useful information –
Schedule Job, System Data, etc. The following reports are
available:
Message Confirmation
This report shows the fax number, the number of pages, elapsed
time of the operation, the communication mode, and the
communication results.
You can set up your product to print the message confirmation
report in one of the following ways:
• Automatically after each transmission (ON).
• Automatically only if an error occurs during transmission
(ERR).
• No report printed at all (OFF). You can print this report
manually at any time you want.
Schedule Job Information
This list shows the document currently stored for Delayed
transmission, Priority transmission, and TX or Delay RX polling.
The list shows the starting time, type of operation, etc.
Phone Book List
This list shows all of the numbers currently stored in the
product’s memory as one-touch dial, speed dial, group dial
numbers, and mail box.
System List
This list shows the status of the user-selectable options. After
you change any setting, print this list to confirm your changes.
Transmission Journal
This report shows information concerning transmission activities
recently made.
Reception Journal
This report shows information concerning reception activities
recently made.
8.2
ADDITIONAL FEATURES
Help List
This list shows the product’s basic functions and commands to
use as a quick reference guide.
Your product automatically prints out the following pages to
report some conditions:
Multi-Communication Report
This report is printed automatically after sending documents or
receiving documents from more than one location.
Power Failure Report
This report is printed out automatically when power is restored
after a power failure if there occurs any data loss due to the
power failure.
NOTE: The list you have set to print out automatically will not
print out when there is no paper loaded or a paper jam has
occurred.
Printing List
1
Press Menu and then
lists:
or
until you find the following
8
• TX CONFIRM: Message Confirmation
• SCHEDULE JOB: Schedule Information List
• PHONE BOOK: Phone book List
• SYSTEM LIST: System Data List
• TX JOURNAL: Transmission Journal
• RX JOURNAL: Reception Journal
• HELP LIST: Help List
2
Press Enter. The selected list prints out.
ADDITIONAL FEATURES 8.3
System Data Settings
Your product has various user-selectable system data options.
These options are preset at the factory, but you may need to
changethem.Tofindouthowtheoptionsarecurrentlyset,print
the System list. For details on printing the list, see “Printing
Setting System Data Option
1
Press Menu and then
DATA” appears on the display, then press Enter.
or
repeatedly until “SYSTEM
The display shows the first system data option, “TRAY
PAPER” on the upper line of the LCD display.
2
3
Scroll through the options by pressing
or
repeatedly.
When the option you want appears on the display, choose
the desired status by pressing or repeatedly, or enter
the desired value using the number keypad.
If the available choices are numbered, you can press the
corresponding number key to select the desired status
immediately.
4
5
When the desired status is displayed or indicated by the
blinking cursor on the lower line of the LCD display, press
Enter to save the selection.
You can exit from setup mode at any time by pressing
Stop/Clear.
8.4
ADDITIONAL FEATURES
System Data Options
Option
Description
The printing paper size for fax reception you are loading in
the tray – LTR(letter), A4, or LGL(legal).
TRAY PAPER
TRAY 2 PAPER*
(*Available only if you
install an optional tray)
The printing paper size for fax reception you are loading in
the optional tray – LTR(letter), A4, or LGL(legal).
The printing paper size for fax reception you are loading in
the bypass tray – LTR(letter), A4, or LGL(legal).
BYPASS PAPER
A report showing whether the transmission was
successful, how many pages were sent, and more.
Options are ON, OFF or ERR (prints only when a
transmission is not successful).
MESSAGE CONF.
A report with detailed information about the previous 50
communications operations, including time and dates.
Optional settings are ON or OFF.
AUTO JOURNAL
RECEIVE CODE
The Receive Code allows you to initiate fax reception from
an extension phone plugged into the EXT jack on the back
of the product. If you pick up the extension phone and
hear fax tones, enter the Receive Code. The Receive Code
is preset to *9* at the factory. Settings range from 0 to 9.
The power save menu item lets you reduce power usage
when the product is idle.
Select ON to turn this feature on. The LCD display
prompts you to choose the length of time the product
waits after a job is printed before it switches to a reduced
power state.
Select OFF to turn this feature off. It keeps the product
ready to print with minimum warm-up time.
POWER SAVE
ECM MODE
8
Error Correction Mode compensates for poor line quality.
Options are ON or OFF. If the line quality is poor,
transmission time may be increased when ECM is enabled.
ADDITIONAL FEATURES 8.5
Option
Description
When receiving a document as long as or longer than the
paper installed in your product, the product can reduce
the size of the document to fit the size of paper loaded in
the product. Select ON if you want to automatically reduce
an incoming page. You can set the Horizontal Reduction.
With Horizontal Reduction enabled, the product reduces
an incoming document along the vertical axis only.
RX REDUCTION
With this feature set to OFF, the product cannot reduce
the document to fit onto one page, the document is
divided and printed in actual size on two or more pages.
When receiving a document as long as or longer than the
paper installed in your product, you can set the product to
discard any excess at the bottom of the page. If the
received page is outside the margin you set, it will print on
two sheets of paper at the actual size.
DISCARD SIZE
If the document is within the margin, and the RX
Reduction feature is turned ON, it will be reduced to fit
into the appropriate size paper (Discard does occur). If
the Auto Reduction feature is turned OFF or fails, the data
within the margin will be discarded. Settings range from 0
to 30 mm.
Your product can automatically redial a remote fax
machine if it was busy. Intervals from 1 to 15 minutes can
be entered.
REDIAL INTERVAL
Specifies the number of redial attempts (0 to 13). If you
enter 0, the product will not redial.
REDIALS
Specifies the number of times the product rings (1 to 7)
before answering an incoming call.
ANSWER ON RINGS
When enabled, all fax transmission documents are
automatically scanned into memory. It will not be
necessary to wait until documents in the Automatic
Document Feeder are sent before you can send or store
other fax jobs.
SEND FROM MEMORY
When enabled, the product automatically prints the page
number and date and time of reception at the bottom of
each page of a received document.
LOCAL ID
You can configure the product to display time using either
a 12-hour or 24-hour format.
CLOCK MODE
8.6
ADDITIONAL FEATURES
Setting Prefix Dial Number
You can set the prefix dial number up to 5 digits. This dial
number is to dial first before any autodial number is started. It
is useful to access PABX exchange.
1
Press Menu and then
SETUP” appears on the display, then press Enter.
or
repeatedly until “SYSTEM
You can see the first option, RECEIVE MODE, on the upper
line of the LCD display.
2
3
4
Press
press Enter.
or
until “PREFIX DIAL NO.” is displayed, then
Enter the desired number using the number keypad, then
press Enter.
To return to Standby mode, press Stop/Clear.
Setting Fax Duplex
With this option enabled, you can print 2-sided fax pages. You
can select LONG EDGE or SHORT EDGE according to the desired
binding orientation. Setting OFF turns the feature off.
1
Press Menu and then
SETUP” appears on the display, then press Enter.
or
repeatedly until “SYSTEM
8
You can see the first option, RECEIVE MODE, on the upper
line of the LCD display.
2
3
4
Press
Enter.
or
until “FAX DUPLEX” is displayed, then press
to select the desired status, then press
Press
or
Enter to save the selection.
To return to Standby mode, press Stop/Clear.
ADDITIONAL FEATURES 8.7
Clearing Memory
You can selectively clear information stored in your product’s
memory.
1
2
Press Menu and then
CLEAR” appears on the display, then press Enter.
or
repeatedly until “MEMORY
Press
or
until you see the item you want to clear.
• SYSTEM ID: your fax number and name are cleared from
the product’s memory.
• SYSTEM DATA: restores all the user-selectable options to
the factory default.
• PHONEBK/MEMORY: clears the speed dial or group dial
numbers stored in the memory. In addition, all the
Schedule Job operations you have reserved are also
cancelled.
• TX-RX JOURNAL: clears all records of transmissions and
receptions.
3
4
Press Enter. The selected memory is cleared, and the
display asks you to continue clearing the next item.
Repeat steps 2 and 3 to clear another item.
Or
To exit and return to Standby mode, press Stop/Clear.
8.8
ADDITIONAL FEATURES
MAINTENANCE
9
The following topics are included:
Expected Cartridge Life
The life of your toner cartridge depends on the amount of toner
used in each print job. For instance, when you print a typical
business letter with about 5% page coverage, you can expect a
toner cartridge life of approximately 6,000 pages. The actual
number may vary according to the print density of the page you
print. If you print a lot of graphics, you may need to change the
cartridge more often.
Replacing the Toner Cartridge
When the toner cartridge is near the end of its life, white streaks
or hue change will occur. The LCD displays warning message
“TONER LOW”. You can temporarily re-establish the print quality
by re-distributing the remaining toner in the cartridge.
1
Pull the release lever to open the side cover.
2
Open the front cover.
9.2
MAINTENANCE
3
Turnthecartridgelockingleverupwardstounlockthetoner
cartridge, then pull the toner cartridge out.
9
4
Gently shake the cartridge to distribute the toner evenly
inside the cartridge.
NOTE: If the toner gets on your clothing, wipe it off with a dry
cloth and wash clothing in cold water. Hot water sets toner into
fabric.
5
6
7
Reinstall the cartridge and turn the cartridge locking lever
downwards.
Close the front cover, then the side cover. The display shows
“NEW TONER? 1.YES 2.NO”.
Select “NO” by pressing 2. The product returns to Standby
mode. This is typically successful one time only.
MAINTENANCE
9.3
When the toner eventually runs out, only blank pages will print
when a print job is sent, or when a fax is received. At this stage,
the toner cartridge needs to be replaced. The display shows
warning message “TONER EMPTY”.
Take the following steps to replace the toner cartridge:
1
Open the side cover, then the front cover.
Make sure that the side cover must be open to open the
front cover.
2
Turn the cartridge locking lever upwards to release the
toner cartridge.
3
Pull the used cartridge out.
NOTE: Help the environment by recycling your used toner
cartridge. Refer to the recycling brochure packed with the toner
cartridge for details.
9.4
MAINTENANCE
4
Shake the new toner cartridge horizontally four or five
times.
Save the box and the cover for shipping.
5
6
Slide the new toner cartridge in until it locks in place.
Turn the cartridge locking lever downwards until it locks in
place.
9
NOTE: If your machine automatically recognises the replaced
cartridge, you can skip following 7 and 8 steps.
7
8
Close the front cover, then the side cover. The display shows
“NEW TONER? 1.YES 2.NO”.
Select “YES” by pressing 1. The product returns to Standby
mode.
MAINTENANCE
9.5
Setting to Notify Toner Low
If you have set this “NOTIFY TONER LOW” menu option to “ON”,
when the toner cartridge needs to be replaced, your product
automatically sends a fax to your service company or the dealer
to notify them that your product requires a new toner cartridge.
1
2
3
Press Menu and then
“MAINTENANCE” appears on the display, then press Enter.
or
repeatedly until
Use
or
repeatedly until “NOTIFY TONER” appears, then
press Enter.
Press or to change the setting. Select “ON” to enable
this feature, then press Enter.
If you select “OFF”, you can not use this feature.
4
5
6
7
8
Enter the customer telephone number using number
keypad. You can enter the number up to 46 digits.
Enter the customer name, and press Enter. You can enter
the character up to 20 digits.
Enter the service telephone number which machine sends
Notification fax message to the fax in service.
Press Enter, and enter the serial number of the machine.
You can enter the number up to 20 digits.
Press Enter, and your product returns to Standby mode.
Adjusting Shading
If the scanning unit becomes dirty, it can alter the shading
value. If your print has black lines or is blurred, adjust the
shading setting. Take the following steps:
1
Load a sheet of white paper into the document feeder.
9.6
MAINTENANCE
2
3
4
Press Menu and then
“MAINTENANCE” appears on the display, then press Enter.
or
repeatedly until
Press Enter when “ADJUST SHADING” appears on the lower
line of the display.
You are asked to confirm the selection. Press Enter.
9
Cleaning the Drum
If you are getting streaks or spots on your print, you may set
the product to clean the drum cartridge.
1
2
3
4
Before setting the cleaning procedure, make sure that
paper is loaded in the product.
Press Menu and then
or
repeatedly until
“MAINTENANCE” appears on the display, then press Enter.
Press
or
button until “CLEAN DRUM” appears on the
lower line of the display. Press Enter .
The product prints out a cleaning page. Toner particles on
the drum surface are fixed to the paper. Repeat printing
three or four times.
Replacing the Drum Cartridge
The useful life of the drum cartridge is approximately 15,000
copies. The LCD displays “DRUM WARNING” when the drum is
near the end of life. Approximately 1,000 more copies can be
made, but you should have a replacement cartridge in stock.
When “DRUM EMPTY” is displayed, the product will stop
operating until the drum cartridge is replaced.
MAINTENANCE
9.7
To replace the drum cartridge:
1
Open the side cover, then the front cover.
Make sure that the side cover must be open to open the
front cover.
2
Turnthecartridgelockingleverupwardstounlockthetoner
cartridge, then pull the toner cartridge out.
NOTE: The toner cartridge must be removed to replace the drum
cartridge.
3
Pull the used drum cartridge.
NOTE: Help the environment by recycling your used drum
cartridge. Refer to the recycling brochure packed with the drum
cartridge for details.
9.8
MAINTENANCE
4
Unpack the new drum cartridge and slide it in place, making
sure not to touch the surface of the drum.
9
5
Reinstall the toner cartridge, then lock the lever.
NOTE: If your machine automatically recognises the replaced
cartridge, you can skip following 6 and 7 steps.
6
7
Close the front cover and the side cover. The LCD displays
“NEW DRUM? 1.YES 2.NO”.
Select “YES” by pressing 1. The product returns to Standby
mode.
If the drum cartridge does not work properly and it is required
to replace with a new one before “DRUM WARNING” or “DRUM
EMPTY” appears on the display, replace the drum cartridge as
described above then take the following steps to reset the drum
counter:
1
Press Menu and then
“MAINTENANCE” appears on the display, then press Enter.
or
repeatedly until
MAINTENANCE
9.9
2
3
Use
or
until “NEW DRUM” appears on the lower line of
the display, and press Enter.
“NEW DRUM UNIT ?” appears on the upper line and “1.YES
2.NO” appears on the bottom line. Press 1 to select “1.YES.”
NOTE: If you do not reset the counter, “DRUM WARNING” or
“DRUM EMPTY” may appear before the time is up.
Consumables and Replacement
Parts
From time to time, you will need to replace the toner and drum
cartridges, roller, and fuser unit to mainatin top performance
and avoid print quality problems and paper feed problems
resulting from worn parts.
The following items should be replaced after you have printed a
specified number of pages. See the table below.
Items
ADF Rubber Pad
ADF Roller
Yield(Average)
20,000
50,000
Paper Feeding Roller
Transfer Roller
Fuser Unit
75,000
75,000
75,000
The purchase the consumables and replacement parts, contact
Samsung dealer or the place where you bought your product.
We strongly recommed that items (expect for the print
cartridge) be installed by a trained servicer.
9.10
MAINTENANCE
3
Insert the tabs at the top of the new ADF rubber assembly
into the slots and then push it down until it locks into
position.
9.12
MAINTENANCE
Document Jams
If a document jams while it is feeding through the ADF,
“DOCUMENT JAM” appears in the display.
Details for clearing the document misfeeds are given below.
Input Misfeed
1
Open the ADF top cover.
2
Pull the document gently to the right and out of the ADF.
3
Close the ADF top cover. Then feed the documents back into
the ADF.
10.2
TROUBLESHOOTING
Paper Jams
If paper jams occur, “PAPER JAM” appears in the display. Follow
the steps below to clear jam. To avoid tearing paper, pull the
jammed paper out gently and slowly.
Paper Feed Area
If jammed in the paper feed area, “PAPER JAM0” appears in the
display.
1
Remove the tray. After you pull it out completely, lift the
front part of the tray slightly up to release the tray from the
product.
2
Remove the jammed paper by gently pulling it straight out.
10
If you remove the jammed paper here, open the side cover
then close it to clear “PAPER JAM” message on the display.
TROUBLESHOOTING 10.3
If there is any resistance, and the paper does not move
immediately when you pull, stop pulling. Then:
3
Pull the release lever to open the side cover.
4
Carefully remove the misfeed paper in the direction shown.
NOTE: Do not touch the shiny drum cartridge surface. Scratches
or smudges will result in poor copy qualit.
5
Close the cover and insert the tray. Lower the rear part of
the tray to align the rear edge to the corresponding slot of
the machine, then insert it completely.
10.4
TROUBLESHOOTING
Fuser Area
If jammed in the fuser area, “PAPER JAM 1” appears in the
display.
NOTE: The fuser area is hot. Take care when removing paper
from the product.
1
2
Press the release lever to open the side cover.
Pull down the fuser lever as shown below.
This will release pressure on the paper.
NOTE: Do not pull paper up through the fusing unit. Unfused
toner may adhere in the area, resulting in smudged copies.
3
Remove the jammed paper, in the direction shown.
10
TROUBLESHOOTING 10.5
4
Push up the fuser lever, then close the side cover.
If the jammed paper is not seen at step 3, take the following
steps.
1
Remove two screws from the cover located above the side
cover.
10.6
TROUBLESHOOTING
2
Hold the cover, and remove it from the product.
3
Carefully remove the jammed paper.
4
Replace the cover located above the side cover.
10
5
Push up the fuser lever and then close the side cover.
TROUBLESHOOTING 10.7
4
Turn the jam remove lever in the direction of the arrow to
move the paper to the exit area, then gently pull the paper
out through the exit area.
5
Push up the fuser lever.
6
Turn the jam remove lever back to the original position.
10
TROUBLESHOOTING 10.9
7
Close the front cover first and then the side cover next.
2
1
Duplex Jam
If paper jam occurs in the duplexer, “DUPLEX JAM” appears in
the display.
1
2
Press the release lever to open the side cover.
Remove the jammed paper. Then close the side cover.
Bypass Jam
“BYPASS JAM” appears in the display when the machine does
not detect paper in the bypass tray due to no paper or improper
paper loading when you try to print using the bypass tray.
“BYPASS JAM” also may occur when the paper is not properly fed
into the machine through the bypass tray. In that case, pull the
paper out of the product.
10.10
TROUBLESHOOTING
3
If you cannot find the jammed paper in the tray, pull the
upper tray half way out of the printer and open the side
cover, and pull the jammed paper out.
4
Slide the trays back into the printer. Printing can be
resumed.
If the problem consists, unplug all cables from the machine.
Remove the optional tray from the machine as shown.
Then remove the jammed paper.
10.12
TROUBLESHOOTING
LCD Error Messages
Display
Meaning
Solution
The product detects non
feeding from the bypass
tray.
BYPASS JAM
Load paper in the bypass tray.
The loaded document
has jammed in the ADF.
Clear the document jam. See
DOCUMENT JAM
DOOR OPEN
The side cover is not
securely latched.
Close the side cover until it locks
in place.
The drum cartridge is
near the end of life.
You should have a replacement
cartridge in stock.
DRUM WARNING
Paper has jammed in the
middle of 2-sided
printing.
DUPLEX JAM
DRUM EMPTY
FUSER ERROR
The drum cartridge is out
of life.
Replace the drum cartridge. See
Unplug the power cord and plug it
back in. If the problem still
persists, please call for service.
There is a problem in the
fuser unit.
Try again. If failure persists, wait
an hour or so for the line to clear,
then try again.
Your product cannot
connect with the remote
machine, or has lost
contact because of a
problem on the phone
line.
LINE ERROR
A problem has occurred
in the LSU (Laser
Scanning Unit).
Unplug the power cord and plug it
back in. If the problem still
persists, please call for service.
LSU ERROR
Either delete unnecessary
documents, or retransmit after
more memory becomes available,
or split the transmission into more
than one operation.
MEMORY FULL
The memory is full.
10
TROUBLESHOOTING 10.13
Display
Meaning
Solution
The remote fax mahine
has not answered after
all the redial attempts.
NO ANSWER
Try again. Make sure the remote
machine is operational.
The remote fax machine
you want to poll is not
ready to respond to your
poll.
The remote operator should know
in advance that you are polling
and have their fax machine
POLLING ERROR
loaded with the orginal document.
Or, when setting up to
poll another fax mahine,
you have used an
Enter the correct poll code.
incorrect poll code.
The paper in the tray has
run out.
NO PAPER
Load the paper in the tray.
Paper has jammed in the
paper feeding area of the
tray.
PAPER JAM 0
Paper has jammed in the
fuser area.
PAPER JAM 1
PAPER JAM 2
Paper has jammed in the
paper exit area.
The machine has
problem in
Communication.
A problem with the facsimile
communucation has occurred.
Ask the sender to try again.
COMM. ERROR
RETRY REDIAL?
TONER EMPTY
TONER LOW
The product is waiting
for a specified time
interval to redial a
You can press Enter to
immediately redial, or Stop/
Clear to cancel the redial
operation.
previously busy station.
The toner cartridge has
run out. The product
stops.
Replace with a new toner
Take out the toner cartridge and
gently shake it. By doing this, you
can temporarily re-establish
printing operations.
The toner is almost
empty.
10.14
TROUBLESHOOTING
Display
Meaning
Solution
The remote fax machine
you want to poll is not
ready to respond to your
poll.
The remote operator should know
in advance that you are polling
and have their fax unit loaded
with the original document.
POLL CODE ERR.
Remote party doesn’t
have the requested
feature such as polling.
Confirm the features of the
remote party’s machine.
INCOMPATIBLE
LINE BUSY
Try again. If failure persists, wait
an hour or so for the line to clear,
and try again.
The remote fax doesn’t
answer.
If there are documents stored in
memory, a Power Failure Report
will be printed automatically when
the power is restored.
POWER FAILURE
STOP PRESSED
A power failure occured.
The user pressed the
Stop button during
transmission.
IF necessary, try again the
operation.
You have tried to select a
group location where
only a single location
number can be used.
GROUP NOT
AVAILABLE
Group Location Feature is not
available.
Dial the number manually with
the keypad, or assign a number.
Or, assign the number to a one-
touch or speed dial button and try
again.
The one-touch or speed
dial location you tried to
use has no number
assigned to it.
NO. NOT ASSIGNED
When operator is doing
in Add/Cancel operation
and there is no job to
handle when operator
entered the job no.
Make sure that there is any job to
handle with the Add/Cancel
operation.
OPERATION NOT
ASSIGNED
10
TROUBLESHOOTING 10.15
Solving Problems
The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until
the problem is corrected. If the problem persists, please call for
service.
Copier Problem Solution Chart
Condition
Suggested solutions
Check that the product is plugged into an electrical
receptacle.
The LCD does not turn on.
Ensure that there is power to the receptacle.
The product beeps an error
sound and does not make a
copy.
Make sure that the product is in the Copy mode. If
not, chagne the mode into the Copy mode by
pressing Copy/Start
.
If the original is light, use the Contrast button to
darken the background of the copies.
Copies are too light or too
dark.
If the original is dark, use the Contrast button to
lighten the background of the copies.
Smears, lines, marks, or
spots on copies.
If detects are on the original, press the Contrast
button to lighten the background of your copies.
Ensure that original is positioned correctly on
document glass.
Copy image is skewed.
Blank copies.
Check that copy paper is loaded correctly.
Ensure that the original is face face down in the ADF.
Replace the paper in the cassette with paper from a
new package.
Image rubs off the copy
easily.
In high humidity areas do not leave paper in the
product for extended periods of time.
10.16
TROUBLESHOOTING
Condition
Suggested solutions
Fan the stack of paper, then turn it over in the
cassette. Replace paper in Tray1 with a fresh supply.
Check/adjust paper guides.
Ensure that the paper is the proper paper weight. 20
lb (75 g/m2) bond paper is recommended.
Check for copy paper or pieces of copy paper
remaining in the product after a paper jam has been
cleared.
Frequent copy paper jams.
Toner may be lodged in the cartridge. Remove the
toner cartridge. Shake the toner cartridge and tap
along the top of the toner cartridge over a waste
receptacle. Take care not to touch the exposed toner
on the left side of the cartridge.
Toner yield is lower than
expected and TONER LOW
message appears in the LCD.
Originals contain pictures, solids, or heavy lines.
Originals are forms, newsletters, books etc. The
product is being turned on and off frequently.
Fewer copies from the toner
cartridge than expected.
The following message
appears on the computer
screen:
Scanner is busy receiving or
printing data. When the
current job is completed, try
again.
There may be a copying or printing job in progress.
When the current job is completed, try the job again.
10
TROUBLESHOOTING 10.17
Fax Problem Solution Chart
Condition
Suggested solutions
The product is not
working, there is no
display and the buttons
are not working.
Unplug the power cord and plug it in again.
Check that your socket is active.
Check that the phone line is connected properly.
No dial tone
Check that the phone socket in the wall by plugging in
another phone.
The numbers stored in
the memory do not dial
correctly.
Make sure that the numbers are stored in the memory
Make sure that the document is not wrinkled and you
are putting it in correctly. Check the document is the
right size, not too thick or thin.
The document does not
feed into the product.
Make sure that the ADF top cover is firmly closed.
The FAX mode should be selected.
Is there paper in the cassette?
You cannot receive faxes
automatically.
Check if the display shows “MEMORY FULL”.
Your product cannot
receive faxes manually.
Did you hang up the handset of the external telephone
before you start faxing?
Make sure that the document is loaded face down.
“TX” should show up on the display.
Your product will not
send anything.
Check the other fax machine you are sending to, to see
if it can receive your fax.
You cannot poll another
machine.
The fax machine you are polling may be using a poll
code. Contact the remote opeator.
10.18
TROUBLESHOOTING
Condition
Suggested solutions
The fax machine sending you the fax may be faulty.
A noisy phone line can cause line errors.
Check your machine by making a copy.
The incoming fax has
blank spaces or you
received a poor-quality
copy.
The toner cartridge may be empty. Replace the toner
Are some of the words
on the incoming fax
stretched?
The fax machine sending you the fax had a temporary
document jam.
The product dials a
number, but fails to
make a connection with
another fax machine.
The other fax machine may be turned off, out of paper,
or cannot answer incoming calls. Speak with the other
machine operator and ask them to sort out the
problem.
There may not be enough memory to store the
document. If the display shows a ‘MEMORY FULL’
message, delete any documents you no longer need
from the memory, then restore the document.
You cannot store a
document in the
memory.
Blank areas appear at
the bottom of each page
or on other pages, with
only a small strip of text
printed at the top.
You may have chosen the wrong paper settings in the
10
TROUBLESHOOTING 10.19
Printing Problem Solution Chart
(Available in the Msys 835P/SF-835P only)
Condition
Probable cause
Suggested solutions
The IEEE-1284 parallel
cable or USB cable is
not connected properly..
Check the cable connection..
The IEEE-1284 parallel
cable or USB cable is
defective.
Check the cable with a computer
and printer that work. If printing is
still not possible, replace the cable.
Your product does
not print.
Check the printer settings in the
Windows Control Panel to make
sure that the print job is being sent
to the correct port. (For Example:
LPT1.)
The port setting is
incorrect.
The toner and drum
cartridges are not
installed properly.
Check that the toner and drum
cartridges are installed properly.
The printer driver may
not be installed
properly.
Your product does
not print.
(continued)
Reinstall the software.
Use the IEEE-1284 parallel port
cable supplied with the machine or
replace it with an IEEE-1284
compliant cable.
The parallel port cable
specifications may not
be correct.
Reduce the resolution setting from
600 dpi to 300 dpi. Install more
RAM in the computer.
The page layout is too
complex.
Half of the page is
blank.
The page orientation
may be incorrect.
Change the page orientation in the
printer setup dialogue.
10.20
TROUBLESHOOTING
Condition
Probable cause
Suggested solutions
Change the USB mode to “SLOW.”
To do so, take the following steps:
1. Press Menu and then
or
repeatedly until “SYSTEM
SETUP” appears on the display,
then press Enter
.
When printing
using the USB
connection, an
error occurs
repeatedly.
When the USB mode is
set to “FAST” some PC
users may experience
poor USB
2. Use or until “USB MODE”
appears on the top line of the
display. The current setting
appears on the bottom line.
communication.
3. Press or to select “SLOW.”
4. Press Enter to save the
selection.
5. Press Stop/Clear to return to
Standby mode.
If your computer is equipped with
an ECP parallel port, enable this
mode of operation. Refer to the
Enabling High Speed Printer
Communications section and your
PC’s user guide.
The computer parallel
port may not be set for
high speed
communications.
Point to the Start and then click
Settings then Printers. Click
your product icon with the right
mouse button. Click Properties
and then spool settings on the
Details tab. Select the desired
setting from the available choices.
If using Windows 9x/
Me, the spool setting
may be set incorrectly.
Printing is too
slow.
Computer may not have
enough memory (RAM).
Install more RAM in your computer.
Reduce resolution from 600 dpi to
300 dpi.
The print job is large.
10
TROUBLESHOOTING 10.21
Condition
Probable cause
Suggested solutions
Use only paper that meets the
specifications required by the
product.
There is a paper quality
problem.
Irregular faded
patches of print.
Remove the toner cartridge and
shake it gently to evenly distribute
the toner. Then reinstall the toner
cartridge.
Toner may be unevenly
distributed.
Use only paper that meets the
specifications required by your
product.
There is a paper quality
problem.
Black staining
The paper may be too
dry.
Try printing with a different batch
of paper.
Character voids
Try printing with a different batch
of paper. Do not open packages of
paper until necessary so that the
paper does not absorb too much
moisture from the air.
The paper may be too
damp.
Background
scatter
If printing onto envelopes, change
your printing layout to avoid
printing over areas that have
overlapping seams on the reverse
side.
Printing over uneven
surfaces.
Try printing with a different batch
of paper. Do not open packages of
paper until necessary so that the
paper does not absorb too much
moisture from the air.
The paper may be too
damp.
Missing characters
Back of printout is
dirty
The transfer roller may
be dirty.
Print a few blank pages to clean
the transfer roller.
Remove the toner cartridge and
shake it gently to evenly distribute
the toner. Then reinstall the toner
cartridge.
Faded graphics
Toner may be low.
Ensure that you have a spare toner
cartridge.
10.22
TROUBLESHOOTING
Scanning Problem Solution Chart
(Available in the Msys 835P/SF-835P only)
Condition
Suggested solutions
•Make sure you place the document to be scanned face
down on the document glass.
•There may not be enough available memory to hold
the document you want to scan. Try the Pre-Scan
function to see if that works. Try lowering the scan
resolution rate.
•The USB or parallel cable is not connected properly.
The scanner does not
scan.
•The USB or parallel cable is defective. Swap the cable
with a known good cable. If necessary, replace the
cable.
•If using a parallel cable, ensure that it is compliant
with the IEEE 1284 standard.
•The scanner is configured incorrectly. Check scan
setting in the SmarThru Configuration or the application
you want to use to make certain that the scanner job is
being sent to the correct port (for example, LPT1).
•Graphics are scanned more slowly than text.
•Communication speed becomes slow in scan mode
because of the large amount of memory required to
analyse and reproduce the scanned image. Set your
computer to ECP printer mode through BIOS setting. It
will help to increase the speed. For details on how to
set BIOS, refer to your PC documentation.
The unit scans very
slowly.
The following message
appears on the computer
screen: Scanner is busy
receiving or printing
data. When the current
job is completed, try
again.
There may be a copying or printing job in progress.
When the current job is completed, try the job again.
10
TROUBLESHOOTING 10.23
NOTE
10.24
TROUBLESHOOTING
General Specifications
Item
Printing method
Scanning method
Description
Laser scanning unit
Sheet-fed CIS(contact image sensor) module
Effective scanning width
8.2 inches (208 mm)
Width 5.6 to 8.5 inches (142 to 216 mm)
ADF Document size
Length Single page: 5 to 15.7 inches (128 to 400 mm)
Multi pages: 5 to 14 inches (128 to 356 mm)
for Tray 1,2 : Letter, A4, Folio, Legal
2
(weight: 60~90 g/m , 16 ~ 24 lb)
Recording paper type
for Bypass Tray: Letter, Legal, JIS B5, A4, Executive, A5,
A6 card, Post Card 4x6, HagaKi, Envelope 7-3/4,
Envelope COM-10, Envolope DL, Envelope C5
* Min.: 3.9 x 5.8 inches (98 x 148 mm),
2
(weight: 60~120 g/m , 16 ~ 32 lb)
A4, Letter Plan Paper, Legal
Duplex recording paper
type
2
(weight: 75~90 g/m , 20~24 lb)
2
for Tray1,2 : 550 sheets (weight: 75 g/m , 20 lb)
Recording paper capacity
2
for Bypass Tray: 100 sheets (weight: 75 g/m , 20 lb)
Automatic document
feeder
2
Up to 50 pages (20 lb or 75 g/m )
Consumables
Compatibility
PC Interface
2-piece Toner/Drum cartridge system
Win 95, 98, 2000, NT 4.0, Win-Me, Win XP
IEEE 1284 Parallel, USB(* Msys 835P/SF-835P only)
100 ~ 127 VAC, 50/60 Hz, 4A
220 ~ 240 VAC, 50/60 Hz, 2.5A
Power requirements
Power consumption
Sleep mode: 35 W
Standby mode: 90 W
Average: 320 W
11.2
APPENDIX
o
o
o
o
Temperature: 50 F to 89 F (10 C to 32 C)
Humidity: 20% to 80% RH
Operating conditions
LCD
16 Characters x 2 lines
Toner cartridge life
Drum cartridge life
SET Dimension (WxDxH)
6,000 sheets @ 5% coverage (A4, Basic data)
15,000 sheets @ 5% coverage (A4, Basic data)
22.0 x 17.0 x 18.1 inches (560 x 433 x 459 mm)
Net: 22.5 Kg (including consumables)
Weight
Gross: 26.5 Kg (including consumables, accessories and
package)
Paper: 2.7 Kg
Plastic: 0.7 Kg
Package Weight
11
APPENDIX 11.3
Facsimile Specifications
Item
Compatibility
Applicable line
Data coding
Description
ITU-T Group 3, ECM
Public Switched Telephone Network(PSTN) or behind PABX
MH/MR/MMR, JBIG(ECM Mode)
33600/28800/21600/19200/14400/12000/9600/7200/
4800/2400 bps with fall back
Modem speed
Approx. 3 seconds/page
Transmission speed
* Transmission time applies to memory transmission of text
data with ECM compression using only ITU-T No.1 Chart.
Approx. 1.5 seconds/letter (at standard fax resolution
mode)
Scanning speed
Resolution
Standard(203x98 dpi), Fine(203x196 dpi),
Superfine(300x300 dpi)
User Memory
Halftone
8 MB (640 pages)
256 levels
One-touch dialling (registration for 50 numbers)
Speed dialling (registration for 200 numbers)
Auto dialer
11.4
APPENDIX
Installing Option Tray
You can increase the paper handling capacity of your machine
by installing the optional tray.
1
2
If necessary, unplug all cables from the machine.
Find the location of the connector and tabs on the tray.
3
Align the machine with the optional tray and lower it into
place on the tabs and connector.
4
5
Load paper in the optional tray. For information on loading
paper in the tray, see page 3.4.
If you unpluged the cables at step 1, reconnect the cables.
NOTE: To print from the optional tray, the Msys 835P/SF-835P
users must configure the MFP driver from your application prior to
printing. To access the MFP driver, please refer to the
Msys 835P/SF-835P MFP User’s Guide.
11
APPENDIX 11.5
NOTE
11.6
APPENDIX
INDEX
set 7.14
discard size, set 8.5
document
Numerics
2-up copy 3.16
jam 10.2
prepare for fax 4.2
document load 4.2
drum
A
ADF rubber, replace 9.11
alarm 2.7
clean 9.7
install 1.11
replace 9.7
ans/fax mode 5.4
auto journal, set 8.5
dual job 7.13
duplex copy 3.15
B
Bypass Jam 10.10
bypass tray 1.4
E
ecm mode, set 8.5
error 10.13
C
cartridge
life 9.2
replace 9.2
F
fax duplex 8.7
fax mode 5.3
flash 7.13
clock mode, set 8.5
collation 3.14
Component 1.2
confidential RX 7.10
confidential TX 7.9
consumables 9.10
contrast
for copy 3.12
for fax 4.5
copy page 3.13
copy zoom 3.13
front cover 1.4
G
group dial
edit 6.8
search 6.10
store 6.7
use 6.9
D
H
date,change 2.5
delayed TX 7.2
department control
manage 7.16
help list, print 8.3
print 7.15
I
phonebook, print 8.2
poll 7.6
power save 2.9
power save, set 8.5
prefix dial, set 8.7
printer cable,connect 1.10
priority TX 7.5
J
jam
document 10.2
paper 10.3
K
key sound 2.7
R
redial 7.2
L
redial, set 8.5
language,change 2.2
line,connect 1.9
list,print 8.2
resolution, for fax 4.4
ringer volume 2.7
RX code, set 8.5
RX journal, print 8.2
RX reduction, set 8.5
local ID, set 8.5
M
S
memory TX 7.4
schedule job,print 8.2
send from memory, set 8.5
Setting 2.2
memory, clear 8.8
message confirmation, set 8.5
message confirmation,print 8.2
multi-communication, print 8.3
shade, adjust 9.6
side cover 1.4
Speaker 2.8
speaker volume 2.8
speed dial
O
one-touch dial
search 6.10
store 6.2
search 6.10
store 6.5
use 6.3
one-touch sheet 6.4
use 6.6
System Data Option, set 8.4
System Data Options 8.5
system list, print 8.2
P
Paper 10.3
paper
T
jam 10.3
tel mode 5.5
paper capacity 3.2
Paper Jam in the Optional Tray 2 10.11
paper load
text type
for copy 3.12
for fax 4.5
time,change 2.5
toner
in bypasstray 3.6
in tray 1 1.15
in tray 2 1.18
paper save 2.9
paper size 3.2
install 1.11
toner low, notify 9.6
toner save 2.8
tray paper size, set 8.5
TX journal, print 8.2
paper size,set 3.9
paper support 1.19
paper tray,select 3.10
paper type 3.2
paper type,set 3.10
pause 2.5
II
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