Mitel Answering Machine 5330e User Manual

Mitel® 5000 Communications Platform (CP)  
MITEL 5330e IP PHONE QUICK REFERENCE GUIDE  
This guide provides information for frequently used features. For more information about these and other features, refer to the  
user guide. For voice mail information, refer to the voice mail user guide for your system.  
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No.  
Name  
Handset  
Description  
The handset is hearing aid compatible (HAC). If you are using a headset or if you are in  
Handsfree Mode, you do not need to use the handset.  
1
Programmable  
Buttons  
Provide 33 self-labeling, programmable buttons.  
2
3
4
Display  
Provides a 160 x 320 (pixels) high-resolution viewing area for selecting and using features and  
identifying callers.  
Ring/Message  
Indicator  
Flashes or stays lit to indicate call, message, and feature activity.  
Indicator Signals  
Rapidly flashing  
Slowly flashing  
On  
Description  
You have an incoming call.  
You have a waiting message or callback message.  
You are on a call or using a feature.  
Your IP phone is idle.  
Off  
Feature Buttons  
Dialpad Buttons  
Provide quick access to commonly used features. See “Feature Buttons” on page 2 for  
descriptions.  
5
6
Use the dialpad buttons to dial phone numbers, enter feature codes, and to enter characters  
when using features that require text input.  
Navigation Buttons Use the navigation buttons to page through Display screens.  
7
8
External Speaker  
Provides audio for handsfree calls and background music.  
Document Part Number 835.3290-1, August 2013  
®
Mitel is a registered trademark of Mitel Networks Corporation.  
© 2013, Mitel Networks Corporation. All other products and services are the trademarks of their respective holders. All rights reserved.  
Mitel 5330e Quick Reference Guide (Mitel 5000 Communications Platform)  
Answering Calls  
Placing Ad Hoc Conference Calls  
Lift the handset, or press  
call while using a headset or to answer a call in  
Handsfree Mode.  
(Speaker) to answer a  
1. While on the first call, press the Conf button to place  
the call on hold. CALL NEXT PARTY TO CNF  
appears.  
2. Place a call to the next conference party. For external  
calls, press the Outgoing button or enter the  
Outgoing Call access code (8 is the default code),  
and then dial the number.  
Placing Emergency Calls  
Dial the emergency number (911 U.S. or  
999/112 Europe). The system immediately places the  
emergency call as soon as you dial the number, even  
if you do not select an outside line.  
3. After the party answers, announce the conference,  
and then press the Conf button to place the call on  
hold. If necessary, repeat this step to add the  
remaining conference party.  
Placing Internal (Intercom) Calls  
4. Press the Conf button again to start the conference.  
With or without the handset lifted, dial the extension  
number. If you enter incorrect digits, you can press  
(Hold) to move the cursor backward, deleting  
the last digits entered. If you are using Handsfree  
Mode, listen for the double tone, and then begin to  
speak.  
CNF IN PROGRESS appears.  
Viewing and Responding to Messages  
1. With the handset on-hook, press  
(Message).  
Messages are displayed as first in/first out. If there is  
more than one message, you can repeatedly press  
(Message) to scroll through the messages.  
Placing External Calls  
Press the Outgoing button, an unlit Call button, or  
enter the Outgoing Call access code (8 is the default  
code), and then dial the number.  
2. When the desired message is displayed, press #, or  
lift the handset for privacy, and then press # to  
respond. (If your handset is off-hook and you press  
[Message], you automatically place a call to the  
party or message center who left the message.)  
Redialing External Numbers  
With or without the handset lifted, press the  
(Redial). The system automatically selects a  
line and dials the number.  
Using Do-Not-Disturb  
1. Press the DND button, and then do one of the  
following:  
Transferring Calls to Other Extensions  
Press  
(Up) or  
the messages.  
(Down) to scroll through  
1. While on the call, press  
enter the extension number.  
(Transfer), and then  
Enter the two-digit number for the DND  
message.  
2. Do one of the following:  
2. If applicable, enter the additional text for the DND  
Wait for an answer, announce the call, and then  
hang up. If the extension is unavailable, press  
the flashing IC or Call button to return to the  
caller.  
description.  
3. Press  
(Speaker), or lift and replace the handset.  
Placing a Page Announcement  
1. Press 7.  
Hang up to transfer the call and disconnect the  
call from your IP phone.  
2. Enter the page-zone number (0 to 9).  
Forwarding Calls  
3. After the tone, make your announcement, and then  
hang up.  
1. Press the Fwd button, and then enter the feature  
code, if applicable. ENTER FORWARD DEST  
appears.  
2. Enter the extension number, or press the Outgoing  
button or enter the Outgoing Call access code (8 is  
the default code), and then dial the telephone  
number.  
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