Zebra® R110Xi™/R170Xi™
High-Performance Printers
User Guide
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I have determined that the Zebra printers identified as the
XiIIIPlus Series
90XiIIIPlus, 96XiIIIPlus, 110XiIIIPlus,
140XiIIIPlus, 170XiIIIPlus, 220XiIIIPlus
manufactured by:
Zebra Technologies
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC
For Home, Office, Commercial, and industrial use
If no unauthorized changed is made in the equipment,
and if the equipment is properly maintained and operated.
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Notes • ___________________________________________________________________
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Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Exterior View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Unpack and Inspect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Report Shipping Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Store or Reship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide Proper Operating Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Data Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
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Contents
Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 • Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loading the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Loading Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Create a Ribbon Leader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Print a Printer Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adjust Media Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
4 • Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Front Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Standard LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
RFID LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
5 • RFID Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Transponder Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
ZPL Commands for RFID Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Electronic Product Code (EPC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
EPC Structure in RFID Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
XML-Enabled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Getting Started with RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
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Creating Basic RFID Label Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
RFID Label Format 3—Write a 96-bit Tag in ASCII . . . . . . . . . . . . . . . . . . . . . . . . . . 72
ZPL II Commands for RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
^HR Calibrate RFID Transponder Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
^HV Host Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
^RB Define EPC Data Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
^RF Read or Write RFID Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
^RM Enable RFID Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
^RR Specify RFID Retries for a Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
^RS RFID Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
^RT Read RFID Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
^RW Set RFID Read and Write Power Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
^RZ Set RFID Tag Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
^WT Write Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
^WV Verify RFID Write Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
6 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Serial Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
RS-422/RS-485 Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
USB 2.0 Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
7 • Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
8 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Clean Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Replace Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
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9 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Additional Printer Self Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Additional Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
A • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Zebra Programming Language (ZPL II ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Agency Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 142
Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Ribbon Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Proprietary Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
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Preface
This section provides you with contact information, document structure and organization, and
additional reference documents.
Contents
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
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Preface
Contacts
Contacts
You can contact Zebra Technologies at any of the following:
Our Mailing Addresses:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109 U.S.A
Telephone: +1 847.634.6700
Fax: +1 847.913.8766
Zebra Technologies Europe Limited
Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Telephone: +44 (0)1494 472872
Fax: +44 (0)1494 450103
Support
You can contact Zebra support at:
Note • The web address is case-sensitive.
US Phone Number +1 847.913.2259
UK/International Phone Number +44 (0) 1494 768289
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Preface
Document Conventions
Document Conventions
The following conventions are used throughout this document to convey certain information:
Alternate Color (online only) Cross-references contain hot links to other sections in this
guide. If you are viewing this guide online in .pdfformat, you can click the cross-reference
(blue text) to jump directly to its location.
Command Line Examples All command line examples appear in CourierNew font.
For example, type the following to get to the Post-Install scripts in the bindirectory:
Ztools
Files and Directories All file names and directories appear in Courier Newfont. For
example, the Zebra<version number>.tarfile and the /root directory.
Cautions, Important, Note, and Example
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to the hardware.
Important • Advises you of information that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important
points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
Tools • Tells you what tools you need to complete a given task.
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Preface
Related Documents
Illustration Callouts Callouts are used when an illustration contains information that needs
to be labeled and described. A table that contains the labels and descriptions follows the
Figure 1 • Sample Figure with Callouts
1
2
SETUP/EXIT button
CALIBRATE button
1
2
Related Documents
The following documents might be helpful references:
®
•
ZPL II Programming Guide Volume I (part number 45541L) and Volume II (part
number 45542L)
®
•
•
ZebraNet PrintServer II™ Installation and User Guide (part number 45537L)
Maintenance Manual (part number 48152L)
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1
Introduction
This chapter provides a high-level overview of the printer and its components.
Contents
Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
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Introduction
Exterior View
Exterior View
The following illustrations show the exterior of the printer.
Figure 2 • Printer Exterior—Front View
1
2
Front panel
Media door
1
2
Figure 3 • Printer Exterior—Rear View
1
2
3
Electronics cover
1
Power switch
AC power cord connection
2
3
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Introduction
Front Panel
Front Panel
Figure 4 shows the buttons and lights on the front panel. For a description of the front panel
Figure 4 • Front Panel Buttons and Lights
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Introduction
Front Panel
Front Panel Buttons
Table 1 • Front Panel Buttons
Button
Details
LEFT OVAL
Changes parameter values. Common uses are to increase/decrease a value, answer yes or
no, indicate on or off, scroll through several choices, input the password, or set up the
printer for a firmware download.
RIGHT OVAL
Changes parameter values. Common uses are to increase/decrease a value, answer yes or
no, indicate on or off, scroll through several choices, input the password, or set up the
printer for a firmware download.
SETUP/EXIT
PREVIOUS
NEXT/SAVE
Enters and exits the setup mode.
While in setup mode, scrolls to the previous parameter. Press and hold this button to
scroll back quickly through parameter sets.
While in setup mode, scrolls to the next parameter. Press and hold this button to scroll
forward quickly through parameter sets. When exiting setup mode, this button scrolls
through the save options.
PAUSE
FEED
Starts and stops the printing process and allows other buttons to be used. If an error
messages is on the LCD, pressing this button after the problem is resolved clears the error
and allows printing to resume.
Forces the printer to feed a blank label each time the button is pressed.
• If the printer is not printing, one blank label immediately feeds.
• If the printer is printing, one blank label feeds after the current batch of labels is
complete.
CANCEL
In the pause mode, this button cancels print jobs.
• If there are multiple print jobs in the print queue, press CANCEL once for each print
job to be deleted.
• To delete all print jobs, hold CANCEL for several seconds. The DATA light turns off.
CALIBRATE
This button can be used to calibrate the printer for the following:
• Media length
• Media type (continuous or non-continuous)
• Print mode (direct thermal or thermal transfer)
• Sensor values
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Introduction
Front Panel
Front Panel Lights
Table 2 • Front Panel Lights
Light
POWER
Details
Indicates printer power status.
• Off — printer is off.
• On — printer is on.
TAKE LABEL
ERROR
• Off — Normal operation.
• Flashing — (Peel-Off Mode only.) The label is available. Printing is paused until the
label is removed.
Indicates printer operation.
• Off — Normal operation.
• Flashing — printer pauses until the error condition is resolved and the PAUSE
button is pressed.
CHECK RIBBON • Off — Normal operation; ribbon (if used) is properly loaded.
• On — No ribbon is detected under the ribbon sensor. Printing is paused, the LCD
shows an error message, and the PAUSE light is on.
PAPER OUT
PAUSE
Indicates that labels need to be reloaded.
• Off — normal operation.
• On — all printing operations have stopped. Either PAUSE was pressed, a pause
command was included in the label format, the on-line verifier detected an error, or a
printer error was detected.
DATA
• Off — Normal operation. No data being received or processed.
• On/Blinking — Data processing or printing is taking place. Data is being received.
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Introduction
Printer Components
Printer Components
Figure 5 shows a side view of the printer’s internal components.
Note • Depending on the printer options that you selected, your printer could look slightly
Figure 5 • Internal Components
1
2
3
4
7
8
11
10
5
6
9
Printhead lever
Ribbon take-up spindle
Ribbon supply spindle
1
2
3
Ribbon dancer assembly (only on select models)
Media guide
4
5
Media dancer roller assembly
Media supply guide
Media supply hanger
Lower roller
6
7
8
9
Platen roller
Tear-off bar
10
11
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2
Printer Setup
This chapter provides the tasks that you must complete and the issues that you must consider
before you load and configure your printer.
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Report Shipping Damage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Store or Reship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Data Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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Printer Setup
Before You Begin
Before You Begin
Review this checklist, and resolve any issues before you begin setting up your printer. When
‰ Unpack and Inspect Have you unpacked the printer and inspected it for damage? If
‰ Select a Site Have you selected an appropriate location for the printer? If you have not,
‰ Attach Power Cord Do you have the correct power cord for your printer? If you are
‰ Connect to a Data Source Have you determined how the printer will be connected to
a data source (usually a computer)? For more information, see Select a Communication
‰ Select Media Do you have the correct media for your application? If you are unsure,
‰ Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if
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Printer Setup
Unpack and Inspect the Printer
Unpack and Inspect the Printer
When you unpack the printer, save all packing materials. When the printer is out of the box,
raise the printer’s media door, and remove the power cord.
Inspect the printer for possible damage incurred during shipment. Check all exterior surfaces
for damage. Raise the media door, and inspect the media compartment for damage to
components.
Report Shipping Damage
If you discover shipping damage upon inspection:
•
Immediately notify the shipping company of the damage, and file a damage report with
them. Zebra is not responsible for any damage incurred during shipment of the equipment
and does not repair this damage under warranty.
•
•
Keep all packaging material for shipping company inspection.
Notify your authorized Zebra reseller.
Store or Reship the Printer
If you are not placing the printer into immediate operation, repackage it using the original
packing materials. You may store the printer under the following conditions:
•
•
Temperature: –40° to 140°F (–40° to 60°C)
Relative humidity: 5% to 85% non-condensing
If you must ship the printer, remove any ribbon and media from the supply spools to avoid
damaging the printer. Carefully pack the printer into the original container or a suitable
alternate container to avoid damage during transit.
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Printer Setup
Select a Site for the Printer
Select a Site for the Printer
Consider the following when selecting an appropriate location for your printer.
Select a Surface
Select a solid, level surface of sufficient size and strength to accommodate the printer and
other equipment (such as a computer), if necessary. The choices include a table, countertop,
desk, or cart.
Provide Proper Operating Conditions
Because the printer was designed and is fabricated as an industrial-type unit, it functions
satisfactorily in a location that conforms to specified environmental and electrical conditions,
including a warehouse or factory floor. For more information on the required conditions, see
Table 3 shows the temperature and relative humidity requirements for the printer when it is
operating.
Table 3 • Operating Temperature and Humidity
Mode
Temperature
Relative Humidity
Thermal Transfer
Direct Thermal
41° to 104°F (5° to 40°C)
32° to 104°F (0° to 40°C)
20 to 85% non-condensing
20 to 85% non-condensing
Allow Proper Space
The printer should have enough space around it for you to be able to open the media door. To
allow for proper ventilation and cooling, leave open space on all sides of the printer.
Caution • Do not place any padding or cushioning material behind or under the printer
because this restricts air flow and could cause the printer to overheat.
Provide a Data Source
If the printer will be located away from the data source, the selected site must provide the
appropriate connections to that data source. For more information on the types of
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Printer Setup
Connect the Printer to a Power Source
Connect the Printer to a Power Source
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use
an IEC 320 female connector and the appropriate region-specific three-conductor
grounded plug configuration.
To connect the printer to a power source, complete these steps:
1. Turn the printer power switch (located on the rear of the printer) to the Off (O) position.
2. Plug the power cord into the mating connector on the rear of the printer.
3. Plug the other end of the power cord into the power source.
Power Cord Specifications
Depending on how your printer was ordered, a power cord may or may not be included. If one
is not included or if the one included is not suitable for your requirements, refer to the
following guidelines:
•
•
•
The overall cord length must be less than 9.8 ft (3.0 m).
The cord must be rated for at least 5 A, 250 V.
The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic
Figure 6 • Power Cord Specifications
1
2
3
4
AC power plug for your country
3-conductor HAR cable
IEC 320 connector
1
2
3
4
Neutral, earth, live in contact view
•
The AC power plug and the IEC 320 connector must bear the certification mark of at least
Figure 7 • International Safety Organization Marks
+
R
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Printer Setup
Select a Communication Interface
Select a Communication Interface
The way that you connect your printer to a data source depends on the communication options
installed in the printer.
Standard interfaces: The standard communication interfaces are an RS-232 serial data port, a
bidirectional parallel port, and a USB 2.0 port.
Note • RS-422 and RS-485 serial data ports are available through an adapter. A DB-25 cable
and a USB 2.0 cable are also available.
Figure 8 shows the location of the communication interfaces on the back of the printer. For
Figure 8 • Communication Interfaces
1
2
3
Parallel port
USB 2.0 port
Serial port
1
2
3
Optional Print Servers:
•
ZebraNet PrintServer II (PSII). For more information on PSII, see the PrintServer II User
and Reference Guide (Zebra part number 45537L).
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Printer Setup
Select a Communication Interface
Data Cable Requirements
Data cables must be fully shielded and fitted with metal or metallized connector shells.
Shielded cables and connectors are required to prevent radiation and reception of electrical
noise.
To minimize electrical noise pickup in the cable:
•
•
•
Keep data cables as short as possible.
Do not bundle the data cables tightly with the power cords.
Do not tie the data cables to power wire conduits.
Note • Zebra printers comply with FCC Rules and Regulations, Part 15 for Class B Equipment
using fully shielded, 6.5 ft (2 m) data cables. Use of unshielded cables may increase radiation
above the Class B limits.
Note • RS-422 and RS-485 applications should use twisted shielded pairs as recommended in
the TIA/EIA-485 Specification.
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Printer Setup
Types of Media
Types of Media
The printer can use various types of media (Table 4). We strongly recommend the use of
Zebra-brand supplies for continuous high-quality printing. A wide range of paper,
polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the
printing capabilities of the printer and to ensure against premature printhead wear.
Table 4 • Types of Media
Media Type
How It Looks
Description
Non-Continuous
Roll Media
The media is wound on a core. Individual labels
are separated by a gap, black mark, notch, or
hole, which enables you to see where one label
ends and the next one begins. When using media
that has holes or notches, position the media
sensor directly over a hole or notch. Figure 9
shows different types of non-continuous media.
Figure 9 • Non-Continuous Web Media
Continuous
Roll Media
The media is wound on a core and is without
gaps, holes, notches, or black marks. This allows
the image to be printed anywhere on the label.
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Printer Setup
Types of Media
Table 4 • Types of Media (Continued)
How It Looks Description
Media Type
Fanfold Media
The media is folded in a zigzag pattern.
RFID “Smart” Media
Each label has a radio frequency identification
(RFID) chip and antenna inlay embedded
between the label and the liner. The media is
made from the same materials and adhesives as
non-RFID labels. The outline of the transponder
(which varies by manufacturer) can be seen
through the label. All “smart” labels have
memory that can be read, and many have
memory that can be encoded.
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Printer Setup
Ribbon
Ribbon
Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is
transferred to the media during the thermal transfer process. The media determines whether
you need to use ribbon and how wide the ribbon must be.
When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is
narrower than the media, areas of the printhead are unprotected and subject to premature wear.
When to Use Ribbon
Thermal transfer media requires ribbon for printing while direct thermal media does not.
To determine if ribbon must be used with a particular media, perform a media scratch test.
To perform a label scratch test, complete these steps:
1. Scratch the print surface of the media rapidly with your fingernail.
2. Did a black mark appear on the media?
If a black mark...
Then the media is...
Does not appear on the media
Appears on the media
Thermal transfer. A ribbon is required.
Direct thermal. No ribbon is required.
Coated Side of Ribbon
Ribbon can be wound with the coated side on the inside or outside (Figure 10). This printer
can only use ribbon that is coated on the outside. If you are unsure which side of a particular
roll of ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which
side is coated.
Figure 10 • Ribbon Coated on Outside or Inside
Outside
Inside
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Printer Setup
Ribbon
Adhesive Test
If you have labels available, perform the adhesive test to determine which side of a ribbon is
coated. This method works well for ribbon that is already installed.
To perform an adhesive test, complete these steps:
1. Peel a label from its liner.
2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.
3. Peel the label off of the ribbon.
4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?
If ink from the ribbon... Then...
Adhered to the label
The ribbon is coated on the outer surface.
Did not adhere to
the label
The ribbon is coated on the inner surface. To verify this,
repeat the test on the inner surface of the roll of ribbon.
Ribbon Scratch Test
Perform the ribbon scratch test when labels are unavailable.
To perform a ribbon scratch test, complete these steps:
1. Unroll a short length of ribbon.
2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the
ribbon in contact with the paper.
3. Scratch the inner surface of the unrolled ribbon with your fingernail.
4. Lift the ribbon from the paper.
5. Observe the results. Did the ribbon leave a mark on the paper?
If the ribbon...
Then...
Left a mark on the paper The ribbon is coated on the outer surface.
Did not leave a mark on The ribbon is coated on the inner surface. To verify this,
the paper
repeat the test on the other surface of the roll of ribbon.
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Printer Setup
Ribbon
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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3
Printer Operation
If you have completed the tasks and resolved the issues in the checklist in Before You Begin
on page 8, follow the instruction in this chapter to load and calibrate your printer and to print
configuration labels.
Contents
Loading the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Load Roll Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Print a Printer Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Adjust Printhead Pressure and Toggle Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
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Printer Operation
Loading the Media
Loading the Media
This section gives you a series of instructions to load labels for a standard printer in Tear-Off
•
•
Caution • Be sure the printer is Off (O) if you have connected the power cable.
Figure 11 • Printer Loaded in Tear-Off Mode
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Printer Operation
Loading the Media
Load Roll Media
Roll media feeds through the printer from the media hanger or media supply spindle. Figure 12
identifies the components of the printer with which you need to be familiar to load roll media
in Tear-Off mode.
Figure 12 • Interior Components for Media Loading (Tear-Off Mode)
4
1
5
2
3
Printhead lever
Media guide
Media guide roller
Media guide on media hanger
Media hanger
1
2
3
4
5
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Printer Operation
Loading the Media
To load roll media, complete these steps:
1. Open the printhead.
loosen the media guide thumb screw.
Figure 13 • Adjusting the Media Guide
1
3
2
4
Media guide
1
2
3
4
Location of media guide thumb screw
Media guide on media hanger
Media hanger
3. Place the roll of media on the media hanger.
4. Push the media core toward the printer frame. Make sure that the labels are aligned with
the media core.
5. Adjust the media guide on the media hanger so it just touches but does not restrict the
media.
sensor assembly.
Important • Be sure to thread the media under the upper media sensor assembly and the
ribbon guide roller. If you thread the media over these, the media blocks the ribbon sensor.
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Printer Operation
Loading the Media
Figure 14 • Threading Media
1
2
3
4
5
Ribbon guide roller
1
2
3
4
5
Upper media sensor assembly
Media guide roller
Media guide
Media
7. Pull the media through under the printhead.
8. Adjust the media guide so that it just touches but does not restrict the media. The labels
should lie flat.
9. Which type of media are you using?
If you are...
Then...
Using direct thermal media
Close the printhead, and then go to Print a Printer
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Printer Operation
Loading the Media
Load Fanfold Media
Fanfold media feeds through either the bottom or rear access slot from outside the printer. The
media hanger and media supply spindle are not used with fanfold media.
To load fanfold labels, complete these steps:
1. Slide the printhead lever to the Open position.
need to loosen the media guide screw.
3. How do you want to feed the fanfold labels?
•
From the bottom slot in the printer body.
Figure 15 shows the printer with fanfold labels loaded through the bottom slot.
Figure 15 • Fanfold Media—Bottom Loading
1
2
3
Printhead lever (shown in the Open position)
Media guide
Fanfold labels
1
2
3
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Printer Operation
Loading the Media
•
From the rear slot in the printer body.
Figure 16 shows the printer with fanfold labels loaded through the rear slot.
Figure 16 • Fanfold Media—Rear Loading
1
2
3
Printhead lever (shown in the Open position)
Media guide
Fanfold labels
1
2
3
upper media sensor assembly.
Important • Be sure to thread the media under the upper media sensor assembly and the
ribbon guide roller. If you thread the media over these, the media blocks the ribbon sensor.
5. Pull the media through under the printhead.
6. Adjust the media guide so that it just touches, but does not restrict, the edge of the media.
The labels should lie flat.
7. Which type of media are you using?
If you are...
Then...
Using direct thermal
media
Close the printhead, and then go to Print a Printer
Using thermal transfer
media
Not sure
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Printer Operation
Loading Ribbon
Loading Ribbon
Before you load ribbon, make sure that the media that you are using needs ribbon. Only
thermal transfer media requires ribbon. Ribbon is not required with direct thermal media,
though it may be used to protect the printhead from abrasion. For more information, see When
Caution • Use ribbon that is wider than the thermal transfer media. If the printhead is not
protected by the ribbon, the resulting abrasion from the media may cause premature
printhead wear.
Figure 17 shows the printer components that are mentioned in the ribbon loading procedure
and shows the path that the ribbon follows through the printer.
Figure 17 • Ribbon Path
3
2
1
8
7
6
4
5
Top roller
Ribbon take-up spindle
Ribbon supply spindle
Ribbon dancer assembly upper roller (only on some models)
Ribbon dancer assembly lower roller (only on some models)
Ribbon guide roller
1
2
3
4
5
6
7
8
Platen roller (not shown)
Printhead lever (shown in the Closed position)
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Printer Operation
Loading Ribbon
Create a Ribbon Leader
A ribbon leader makes it easier to load and unload ribbon. Make a leader for your ribbon roll if
it does not already have one.
To make a ribbon leader, complete these steps:
1. Unroll the ribbon about 6 in. (15 cm).
2. Tear off a strip of labels and backing about 6 in. (15 cm) long from the label roll.
3. Peel a label from the backing.
4. Overlap the ribbon and the backing with the ribbon on top, and use the label to tape them
Figure 18 • Ribbon Leader
Load Ribbon
To load the ribbon, complete these steps:
Figure 19 • Ribbon Supply Spindle Segments
2. Place the roll of ribbon on the ribbon supply spindle, and push the core as far back as it
can go.
3. If the printhead is closed, open it using the printhead lever.
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Printer Operation
Loading Ribbon
4. Does your printer contain a ribbon dancer assembly?
If...
Then...
No
Figure 20 • Loading Ribbon, No Dancer Assembly
1
Ribbon guide roller
1
Yes
dancer assembly and then over the lower roller.
b. Thread the ribbon under the ribbon guide roller.
Figure 21 • Loading Ribbon through the Dancer Assembly
1
3
2
Ribbon guide roller
Ribbon dancer assembly lower roller
Ribbon dancer assembly upper roller
1
2
3
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Printer Operation
Loading Ribbon
Figure 22 • Threading Ribbon Under the Printhead
1
2
3
4
Ribbon leader
Top roller
Printhead
1
2
3
4
Platen roller
6. Pull the ribbon leader over the printhead and above the top roller.
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Printer Operation
Loading Ribbon
spindle counter-clockwise.
Figure 23 • Winding Ribbon around the Ribbon Take-up Spindle
1
2
Ribbon leader
Ribbon take-up spindle
1
2
8. Turn the ribbon take-up spindle counterclockwise until the ribbon stays on it, as shown.
9. Close the printhead.
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Printer Operation
Loading Ribbon
Remove Used Ribbon
When the ribbon has run out or must be changed, remove the used ribbon from the take-up
Figure 24 • Ribbon Take-Up Spindle
1
2
3
4
5
6
Used ribbon
Ribbon take-up spindle
Ribbon release bars
Notch in ribbon take-up spindle
Arrow on ribbon take-up spindle
Ribbon release knob
1
2
3
4
5
6
To remove used ribbon, complete these steps:
1. Open the printhead.
2. Has the ribbon run out?
If the ribbon...
Ran out
Then
Continue with the next step.
Did not run out
Tear or cut the ribbon as close to the ribbon take-up spindle
as possible.
Caution • Do not cut through the ribbon that is on the
take-up spindle because you may damage the spindle.
Use the ribbon release knob to slide the ribbon off of the
spindle.
3. While holding the ribbon take-up spindle, turn the ribbon release knob clockwise until it
stops.
The ribbon release bars pivot down, easing the spindle’s grip on the used ribbon.
4. Slide the used ribbon off of the ribbon take-up spindle.
5. Align the arrow on the ribbon take-up spindle knob with the notch in the ribbon take-up
spindle.
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Printer Operation
Print a Printer Configuration Label
Print a Printer Configuration Label
When you have loaded the media and ribbon (if necessary), print a configuration label as a
record of your printer’s current settings. Keep the label to use when troubleshooting printing
problems.
Caution • For personal and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use
an IEC 320 female connector and the appropriate region-specific three-conductor
grounded plug configuration.
To print a configuration label, complete these steps:
1. Connect the power cord to the power connection on the back of the printer.
2. To confirm the power connection, turn the printer On (I).
The printer performs the power-up self test (POST). When the test is complete, PRINTER
READYdisplays on the front panel LCD.
3. Does the front panel LCD display PRINTER READY?
If...
Yes
No
Then...
Continue with the next step.
4. Turn the printer Off (O).
5. Press and hold CANCEL while turning the printer On (I).
6. Release CANCEL when the DATA light turns off (approximately five seconds).
7. Did the label print?
If a configuration
Then...
label...
Printed
Connect the printer to your data source. Communication can be
handled in many different ways. More information about the
options is available in Select a Communication Interface
Did not print
Sensors out of position is a common cause of printing problems.
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Printer Operation
Print a Network Configuration Label
Print a Network Configuration Label
If you are using a print server, you can print a network configuration label after the printer is
connected to the network.
To print a network configuration label, complete these steps:
1. On the front panel, press SETUP/EXIT.
2. Use the left or right oval to scroll through the parameters until you reach LIST
NETWORK.
3. Press the right oval to confirm printing.
wired or wireless print server is active. If no wireless print server is installed, the wireless
portion of the label does not print.
Figure 26 • Network Configuration Label (With a Wireless Print Server Installed)
asterisk
indicating
the active
print server
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Printer Operation
Calibrate the Printer
Calibrate the Printer
Calibrate the printer when it is first put into service. Calibration allows the printer to establish
the proper settings for the specific media and ribbon used in your application. You may
calibration.
Table 5 • Types of Calibration
Type of Calibration
Description
When/How It Occurs
Auto-calibration
The printer automatically sets the
value it detects for the spaces
between labels.
Occurs at the following times:
• When the printer is first turned on
if CALIBRATION is selected for
• When the printer feeds media after
the printhead is closed if
CALIBRATION is selected for
• As part of both the sensor profile
and media and ribbon sensor
calibration procedures.
Long (Standard)
Calibration
The printer does the following:
• feeds media and ribbon
To perform a long calibration, do one
of the following:
• Press PAUSE on the front panel to
pause the printer, and then press
CALIBRATE.
• sets the values it detects for media
length, media type (continuous or
non-continuous), and print mode
(thermal transfer or direct thermal) • Select CALIBRATION for the
MEDIAPOWERUPor HEAD
• updates the sensor values
Short Calibration
The printer calibrates using the
current sensor values rather than
detecting the spaces between labels
and resetting the sensors. This
calibration sequence uses fewer
labels than the long calibration
sequence, but it is less reliable
because the values that are stored in
the sensors could be incorrect.
Select SHORT CAL for the MEDIA
POWERUPor HEADCLOSE
parameter (see Media Power Up
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Printer Operation
Calibrate the Printer
Table 5 • Types of Calibration (Continued)
Type of Calibration
Description
When/How It Occurs
Sensor Profile
Calibration
The printer auto-calibrates and prints Select the SENSOR PROFILE
a media sensor profile.
option on the front panel. See Sensor
Media and Ribbon
Sensor Sensitivity
Calibration
One of the most common
adjustments to printer settings. The CALIBRATEoption on the front
Select the MEDIA AND RIBBON
printer resets the sensitivity of the
sensors to detect correctly the media
and ribbon that you are using. If you
change the type of ribbon and/or
media, you might need to reset the
sensitivity of the media and ribbon
sensors. When the sensors are at their
new sensitivity, the printer performs
an auto-calibration.
panel. See Calibrate Media and
instructions.
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Printer Operation
Adjust Media Sensors
Adjust Media Sensors
The transmissive sensor consists of two sections: a light source (the lower media sensor) and a
light sensor (the upper media sensor). The media passes between the two.
Adjust these sensors only when the printer cannot detect the top of the label. The front panel
LCD displays ERROR CONDITION PAPER OUT, even though there are labels loaded in
the printer.
Note • The upper media sensor can be positioned along the inside half of the media (the side
closest to the back of the printer) or the outside half of the media (the side farthest from the
back of the printer).
To adjust the upper media sensor for the inside half of the media, complete
these steps:
1. Remove the ribbon (if ribbon is used).
the adjustment screw head.
Figure 27 • Upper Media Sensor Location
2
1
Upper media sensor adjustment screw
Upper media sensor
1
2
3. Using a Phillips-head screwdriver, slightly loosen the upper media sensor adjustment
screw.
4. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired
position (for non-continuous media with a notch or hole in the media, the sensor must be
directly above the notch or hole).
5. Tighten the adjustment screw to secure the upper media sensor.
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Printer Operation
Adjust Media Sensors
To adjust the upper media sensor for the outside half of the media:
1. Remove the ribbon (if ribbon is used).
2. Locate the upper media sensor. The upper media sensor eye is directly below the
adjustment screw head.
3. Using a Phillips-head screwdriver, remove the upper media sensor adjustment screw.
4. Lift the upper media sensor assembly from the slot, and move it and the wire cover to the
outside slot. Carefully pull the wires through the cable tie. You may need to set aside the
sensor wire cover if the adjustment is too far to the outside.
5. Replace and slightly tighten the adjustment screw.
6. Slide the upper media sensor along the slot to the desired position (for non-continuous
media with a notch or hole in the media, the sensor must be directly above the notch or
hole).
7. Tighten the adjustment screw.
8. Make sure that the wires are routed back into the groove of the media sensor bracket.
To adjust the lower media sensor, complete these steps:
spring clip holding a circuit board.
Figure 28 • Lower Media Sensor Location
1
Lower media sensor
1
2. Slide the lower sensor until it is under the upper media sensor. Gently pull wires out as
needed (wires should have a little slack).
3. If you move the sensor inward and a large loop of wire develops, remove the electronics
cover from the side of the printer, and gently pull the wires through. Clamp the wires so
that they do not touch any drive belts.
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Printer Operation
Adjust Printhead Pressure and Toggle Position
Adjust Printhead Pressure and Toggle Position
Printhead pressure is one factor that affects print quality. If the toggle pressure is too light or
uneven, the labels and ribbon may slip.
Important • Print quality depends on the labels and ribbon used as well as the toggle pressure.
Make sure that your labels and ribbon are right for your application.
• Direct thermal media does not need ribbon.
• Thermal transfer media needs ribbon.
Toggle Position Adjustment
You may need to adjust the toggles if printing is too light on one side or if thick labels are used.
To position the toggles, complete these steps:
Figure 29 • Adjusting Toggle Assembly Positions
1
Locking nuts
1
2. Slide the toggles until they provide even pressure on the media. For extremely narrow
media, position one toggle over the center of the labels, and decrease the pressure on the
unused toggle.
3. Tighten the locking nuts.
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Printer Operation
Adjust Printhead Pressure and Toggle Position
Printhead Pressure Adjustment
If positioning the toggles properly does not solve the problem, adjust printhead pressure.
Maximize printhead life by using the lowest pressure that produces the desired print quality.
Caution • Observe proper electrostatic safety precautions when handling any static-
sensitive components such as circuit boards and printheads.
To adjust printhead pressure, complete these steps:
2. While printing labels, use the front panel controls to lower the darkness setting until the
labels are printing gray instead of black.
Figure 30 • Adjusting Printhead Pressure
1
2
Upper knurled nuts
Lower knurled nuts
1
2
4. Some media types require higher pressure to print well. For these media types, increase or
decrease pressure using the lower knurled nuts until the left and right edges of the printed
area are equally dark.
5. Increase the darkness level using the front panel controls until the printing is clear.
6. Tighten the upper knurled nuts.
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4
Front Panel Controls
This chapter describes the function of the front panel.
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Default Password Value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Front Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
RFID LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
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Front Panel Controls
Overview
Overview
After you have installed media and ribbon and printed a configuration label, you can change
the printer’s settings using the front panel controls. For an overview of the front panel,
Many printer settings may be controlled by your printer’s driver or label preparation software.
Refer to the driver or software documentation for more information.
Enter Setup Mode
To enter Setup Mode, complete these steps:
1. Press SETUP/EXIT to enter Setup Mode.
2. Press either NEXT/SAVE or PREVIOUS to scroll through the parameters.
Exit Setup Mode
To leave Setup Mode, complete these steps:
1. Press SETUP/EXIT.
The LCD displays SAVE CHANGES.
Table 6 • Save Options When Leaving Setup Mode
Description
LCD Display
Permanently saves the changes. Values are stored in the printer even when
power is turned off.
PERMANENT
Saves the changes until you change them again or until power is turned off.
TEMPORARY
CANCEL
Cancels all changes from the time you pressed SETUP/EXIT except the
darkness and tear-off settings (if they were changed).
Sets all parameters other than the network settings back to the factory defaults.
LOAD DEFAULTS
Note • Loading factory defaults causes the printer to auto-calibrate.
Loads values from the last permanent save.
LOAD LAST SAVE
DEFAULT NET
Sets the wired and wireless network settings back to factory defaults.
3. Press NEXT/SAVE to select the displayed choice.
When the configuration and calibration sequence is done, PRINTER READYdisplays.
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Front Panel Controls
Password-Protected Parameters
Password-Protected Parameters
Certain parameters are password-protected by factory default, including the communication
parameters.
Note • If the parameters are set incorrectly, the printer may function unpredictably.
The first attempt to change a password-protected parameter (pressing one of the ovals)
requires you to enter a four-digit password at the ENTER PASSWORDdisplay. The left oval
changes the selected digit position; the right oval increases the selected digit value. After
entering the password, press NEXT/SAVE. The parameter you wish to change is displayed.
If the password was entered correctly, you can now change the value.
The first time that you attempt to change a password-protected parameter, the printer displays
ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit
password. After you have entered the password correctly, you do not have to enter it again
unless you leave Setup Mode by pressing SETUP/EXIT or by turning the printer Off (O).
To Enter a Password for a Password-Protected Parameter, complete
these steps:
1. At the password prompt, use the left oval to change the selected digit position.
2. When you have selected the digit that you wish to change, use the right oval to increase
the selected digit value. Repeat these two steps for each digit of the password.
3. After entering the password, press NEXT/SAVE.
The parameter you selected to change is displayed. If the password was entered correctly,
you can change the value.
Default Password Value
The default password value is 1234. The password can be changed using the ^KP(Define
Password) ZPL II instruction or through ZebraLink™ WebView (ZebraNet® PrintServer II
required).
Disable the Password Protection Feature
You can disable the password protection feature so that it no longer prompts you for a
password. To do this, set the password to 0000 by sending the ZPL/ZPL II command ^KPØto
the printer. To reenable the password-protection feature, send the command ^KPx, where x
can be any number from 1 to 9999.
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Front Panel Controls
Front Panel LCD
Front Panel LCD
Use the LCD display on the front panel to adjust printer settings. The tables in this section
show parameters in the order in which they are displayed when you press NEXT/SAVE after
entering setup mode. Throughout this process, press NEXT/SAVE to continue to the next
parameter, or press PREVIOUS to return to the previous parameter in the cycle.
Standard LCD Displays
Table 7 lists the standard parameters displayed on all models of this printer. Additional
parameters may appear when different options are installed in the printer. See
Table 7 • Standard LCD Displays (Page 1 of 16)
Action/Explanation
Parameter
Adjusting Print Darkness
DARKNESS
Darkness settings depend on a variety of factors, including ribbon type, labels, and
the condition of the printhead. You may adjust the darkness for consistent high-
quality printing.
If printing is too light, or if there are voids in printed areas, you should increase the
darkness. If printing is too dark, or if there is spreading or bleeding of printed areas,
you should decrease the darkness. Darkness settings also may be changed by the
driver or software settings.
determine the best darkness setting. Because the darkness setting takes effect
immediately, you can see the results on labels that are currently printing.
Important • Set the darkness to the lowest setting that provides good print quality.
If the darkness is set too high, the ink may smear, the ribbon may burn through, or
the printhead may wear prematurely.
• Press the right oval to increase darkness.
• Press the left oval to decrease darkness.
Default: +4
Range: 0 to +30.0
Adjusting Print Speed
PRINT SPEED
Slower print speeds typically yield better print quality. Print speed changes take
effect upon exiting the menu mode.
• Press the right oval to increase print speed.
• Press the left oval to decrease print speed.
Default: 2 ips
Range: 2 ips to +12 ips (depends on specific printer)
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Front Panel Controls
Front Panel LCD
Table 7 • Standard LCD Displays (Page 2 of 16)
Parameter
Action/Explanation
Adjusting the Tear-Off Position
TEAR OFF
This parameter establishes the position of the labels over the tear-off/peel-off bar
after printing.
Each press of an oval adjusts the tear-off position by four dot rows.
• Press the right oval to increase value.
• Press the left oval to decrease value.
Default: +0
Range: –120 to +120
Selecting Print Mode
PRINT MODE
Print mode settings tell the printer the method of label delivery that you wish to use.
Be sure to select a print mode that your hardware configuration supports because
some of the selections displayed are for optional printer features.
• Press either oval to display choices.
Default: Tear-Off
Selections: Tear-Off, Peel-Off, Cutter, Applicator, Rewind
Note • Only Tear-Off mode is supported.
Setting Media Type
MEDIA TYPE
This parameter tells the printer the type of media that you are using. Selecting
continuous media requires that you include a label length instruction in your label
format (^LLxxxxif you are using ZPL or ZPL II).
When non-continuous media is selected, the printer feeds media to calculate label
length (the distance between two recognized registration points of the inter-label
gap, webbing, or alignment notch or hole).
• Press either oval to display choices.
Default: Non-Continuous
Selections: Continuous, Non-Continuous
Setting the Sensor Type
SENSOR TYPE
This parameter tells the printer whether you are using media with a web (gap/space
between labels, notch, or hole) to indicate the separations between labels or if you
are using media with a black mark printed on the back. If your media does not have
black marks for registration on the back, leave your printer at the default (web).
• Press either oval to display other choices.
Default: WEB
Selections: WEB, MARK
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Front Panel Controls
Front Panel LCD
Table 7 • Standard LCD Displays (Page 3 of 16)
Parameter
Action/Explanation
Selecting Print Method
PRINT METHOD
The print method parameter tells the printer the method of printing that you wish to
use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and
ribbon).
• Press either oval to display choices.
Default: THERMAL-TRANS.
Selections: THERMAL-TRANS., DIRECT-THERMAL
Note • Selecting direct thermal when using thermal transfer media and ribbon
creates a printer error condition, but printing continues.
Setting Print Width
PRINT WIDTH
Print width determines the printable area across the width of the label.
To change value shown:
1. Press the left oval to move the cursor.
2. Press the right oval to increase the value of the digit.
Note • The printer does not accept any value larger than the maximum print width
To change the unit of measurement:
a. Press the left oval until the unit of measurement is active.
b. Press the right oval to toggle to a different unit of measure (mm, inches,
or dots).
Default Range: The default and range of acceptable values vary depending on the
ranges available for your model.
Setting Maximum Length
MAXIMUM LENGTH
Maximum length is used in conjunction with the calibration procedure. The value
of this setting is the maximum label length that is used during the media portion of
the calibration process. Only a few labels are required to set media sensors. Always
set the value that is at least 1 in. (25.4 mm) longer than the longest label to be used
on the printer.
• To increase the value, press the right oval.
• To decrease the value, press the left oval.
Default Range: The default and range of acceptable values vary depending on your
printer’s configuration. Values are adjustable in 1 in. (25.4 mm) increments.
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Front Panel Controls
Front Panel LCD
Table 7 • Standard LCD Displays (Page 4 of 16)
Parameter
Action/Explanation
Setting Early Warning
EARLY WARNING
When this parameter is enabled, the printer provides warnings when labels or
ribbons are running low or when the printhead needs to be cleaned.
Note • Labels per roll and ribbon length need to be updated when beginning use of
the Early Warning System. Also, the printer does not make any adjustments when
power is turned off and on.
• Press the right or left oval to display other choices.
Default: MEDIA DISABLED, MAINTENANCE OFF
Selections: MEDIA DISABLED, MEDIA ENABLED, MAINTENANCE OFF,
MAINTENANCE ON
To change the Early Warning settings,
1. When the LCD displays EARLY WARNING, press the right or left oval until
the desired setting is listed on the LCD. (If you are prompted for a password,
enter your password using the instructions in Password-Protected Parameters
2. Press NEXT/SAVE to access the next early warning option.
3. Repeat this process to set the early warning for ribbon or maintenance
(printhead cleaning).
When the printer detects that less than 15% of the labels or ribbon remain,
WARNING MEDIA LOWappears on the LCD. If the alert function has been
enabled, an alert is also sent. When the printhead is opened then closed after a
media or ribbon warning has been received, the LCD prompts with MEDIA
REPLACED?. Press the right oval to select YESto clear the warning and reset
the label counter.
When setting the Early Warning for maintenance, the LCD prompts HEAD
CLEAN?.
4. Press the right oval to select YES.
5. Press SETUP/EXIT to exit setup mode.
6. Press NEXT/SAVE to save changes.
Setting Labels Per Roll
LABELS PER ROLL
This parameter needs to be updated when setting the Early Warning System so the
printer can provide early warnings when labels are running low.
• Press the right or left oval to display other choices.
Default: 900 labels
Range: 100 labels to 9999 labels
List Fonts
LIST FONTS
• Press the right oval to print a label that lists the available fonts in the printer,
including standard printer fonts plus any optional fonts. Fonts may be stored in
RAM, Flash memory, font EPROMs, or font cards.
List Bar Codes
LIST BAR CODES
• Press the right oval to print a label that lists the available bar codes in the printer.
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Front Panel Controls
Front Panel LCD
Table 7 • Standard LCD Displays (Page 5 of 16)
Parameter
Action/Explanation
List Images
LIST IMAGES
• Press the right oval to print a label that lists the available images stored in the
printer’s RAM, Flash memory, optional EPROM, or optional memory card.
List Formats
LIST FORMATS
LIST SETUP
• Press the right oval to print a label that lists the available formats stored in the
printer’s RAM, Flash memory, optional EPROM, or optional memory card.
List Setup
• Press the right oval to print a label that lists the current printer configuration.
List Network Settings
LIST NETWORK
This selection is used to print a network configuration label, which lists the settings
for the wired ZebraNet PrintServer II (PSII) and the ZebraNet Wireless Print Server
(if installed).
• Press the right oval to print a label that lists the current network configuration.
List All
LIST ALL
• Press the right oval to print labels that list the available fonts, bar codes, images,
formats, and the current printer and network configurations.
Format Memory Card
FORMAT CARD
Caution • Perform this operation only when it is necessary to erase all
previously stored information from the memory card.
A:
B:
1. When the LCD displays INITIALIZE CARD, press the left oval to select the
A memory (internal CompactFlash) or the right oval to select B memory
(PCMCIA card). (If you are prompted for a password, enter your password
The front panel LCD asks ARE YOU SURE?.
2. Do you wish to continue?
• Press the left oval to select NOto cancel the request and return to
INITIALIZE CARDprompt.
• Press the right oval to select YESand begin initialization.
FORMATTING CARDdisplays.
When formatting is complete, INITIALIZE CARDdisplays.
Note • Depending on the amount of memory in the memory card, initialization may
take up to three minutes to complete.
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Front Panel Controls
Front Panel LCD
Table 7 • Standard LCD Displays (Page 6 of 16)
Parameter
Action/Explanation
Initialize Flash Memory
INIT FLASH MEM
Caution • Perform this operation only when it is necessary to erase all
previously stored information from Flash memory.
1. When the LCD displays INITIALIZE CARD, press the right oval to select
YES. (If you are prompted for a password, enter your password using the
The LCD asks INITIALIZE FLASH.
2. Press the right oval to select YES.
The LCD asks ARE YOU SURE?.
3. Do you wish to continue?
• Press the left oval to select NOto cancel the request and return to the INIT
FLASH MEMprompt.
• Press the right oval to select YESand begin initialization.
When formatting is complete, INIT FLASH MEMdisplays.
Sensor Profile
SENSOR PROFILE
The media sensor profile may be used to troubleshoot registration problems that
may be caused when the media sensor detects preprinted areas on the media or
experiences difficulty in determining web location.
• Press the right oval to start this standard calibration procedure and print a media
sensor profile.
Figure 31 shows a media sensor profile. If the sensitivity of the media and/or ribbon
adjust the media and ribbon sensor sensitivity.
Figure 31 • Media Sensor Profile
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Front Panel Controls
Front Panel LCD
Table 7 • Standard LCD Displays (Page 7 of 16)
Parameter
Action/Explanation
Calibrate Media and Ribbon Sensors
Use this procedure to adjust sensitivity of media and ribbon sensors.
MEDIA AND
RIBBON
CALIBRATE
Important • This procedure must be followed exactly as presented. All of the steps
must be performed even if only one of the sensors requires adjustment. You may
press the left oval at any step in this procedure to cancel the procedure.
1. Press the right oval to start the calibration procedure.
The LOAD BACKINGprompt displays.
2. Open the printhead.
3. Remove approximately 8 in. (203 mm) of labels from the backing, and pull the
media into the printer so that only the backing is between the media sensors.
4. Leave the printhead open.
5. Press the right oval to continue.
The REMOVE RIBBONprompt displays.
6. Remove the ribbon.
7. Close the printhead.
8. Press the right oval to continue.
The message CALIBRATING PLEASE WAITdisplays.
The printer adjusts the scale (gain) of the signals that it receives from the media
and ribbon sensors. On the sensor profile, this essentially corresponds to moving
the peak of the graph up or down to optimize the readings for your application.
When calibration is complete, RELOAD ALLdisplays.
9. Open the printhead and pull the media forward until a label is positioned under
the media sensor.
10. Reload the ribbon.
11. Close the printhead.
12. Press the right oval to continue.
The printer does a calibration equivalent to pressing CALIBRATE; during this
process, the printer determines the label length. To see the new readings on the
new scale, print a sensor profile.
Setting Parallel Communications
PARALLEL COMM
Select the communications port that matches the one being used by the host
computer.
• Press the right or left oval to display other choices.
Default: BIDIRECTIONAL
Selections: BIDIRECTIONAL, UNIDIRECTIONAL, OR TWINAX/COAX
Setting Serial Communications
SERIAL COMM
Select the communications port that matches the one being used by the host
computer.
• Press the right or left oval to display other choices.
Default: RS-232
Selections: RS-232, RS-422/485, RS485MULTIDROP
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Front Panel Controls
Front Panel LCD
Table 7 • Standard LCD Displays (Page 8 of 16)
Parameter
Action/Explanation
Setting Baud
BAUD
The baud setting of the printer must match the baud setting of the host computer for
accurate communications to take place. Select the value that matches the one being
used by the host computer.
• Press the right or left oval to display other choices.
Default: 9600
Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800, 38400,
57600, 115200
Setting Data Bits
DATA BITS
The data bits of the printer must match the data bits of the host computer for
accurate communications to take place. Set the data bits to match the setting being
used by the host computer.
Note • Code Page 850 requires the data bits to be set to 8 bits.
• Press the right or left oval to display other choices.
Default: 8 BITS
Selections: 7 BITS, 8 BITS
Setting Parity
PARITY
The parity of the printer must match the parity of the host computer for accurate
communications to take place. Select the parity that matches the one being used by
the host computer.
• Press the right or left oval to display other choices.
Default: NONE
Selections: NONE, ODD, EVEN
Setting Host Handshake
HOST HANDSHAKE
The handshake protocol of the printer must match the handshake protocol of the
host computer for proper communications to take place. Select the handshake
protocol that matches the one being used by the host computer.
• Press the right or left oval to display other choices.
Default: XON/XOFF
Selections: XON/XOFF, DSR/DTR, RTS/CTS
Setting Protocol
PROTOCOL
Protocol is a type of error checking system. Depending on the selection, an
indicator may be sent from the printer to the host computer signifying that data has
been received. Select the protocol that is requested by the host computer. Further
details on protocol can be found in the ZPL II Programming Guide.
• Press the right or left oval to display other choices.
Default: NONE
Selections: NONE, ZEBRA, ACK_NAK
Note • Zebra is the same as ACK_NAK, except that Zebra response messages are
sequenced. If Zebra is selected, the printer must use DSR/DTR host handshake
protocol.
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Front Panel Controls
Front Panel LCD
Table 7 • Standard LCD Displays (Page 9 of 16)
Parameter
Action/Explanation
Setting Network ID
NETWORK ID
Network ID is used to assign a unique number to a printer used in an RS-422/RS-
485 network. This gives the host computer the means to address a specific printer. If
the printer is used in an RS-422/RS-485 network, you must select a network ID
number. This does not affect TCP/IP or IPX networks.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Default: 000
Range: 000 to 999
Setting Communications Mode
COMMUNICATIONS
The communication diagnostics mode is a troubleshooting tool for checking the
interconnection between the printer and the host computer. When DIAGNOSTICS
is selected, all data sent from the host computer to the printer is printed as straight
ASCII characters, with the hex value below the ASCII text. The printer prints all
characters received, including control codes, like CR (carriage return). A sample
Notes on diagnostic printouts are:
• FE indicates a framing error.
• OE indicates an overrun error.
• PE indicates a parity error.
• NE indicates noise.
1. Press the right or left oval to toggle between the choices.
2. For any errors, check that your communication parameters are correct.
3. Set the print width equal to or less than the label width used for the test. See
Default: NORMAL MODE
Selections: NORMAL MODE, DIAGNOSTICS
Control Prefix Character
CONTROL PREFIX
The printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL
II control instruction.
Note • Do not use the same hex value for the control, format, and delimiter
character. The printer must see different characters to work properly.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Default: 7E (tilde—displayed as a black square)
Range: 00 to FF
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Front Panel Controls
Front Panel LCD
Table 7 • Standard LCD Displays (Page 10 of 16)
Parameter
Action/Explanation
Format Prefix Character
FORMAT PREFIX
The format prefix is a two-digit hex value used as a parameter place marker in
ZPL/ZPL II format instructions. The printer looks for this hex character to indicate
the start of a ZPL/ZPL II format instruction. See the ZPL II Programming Guide
Volume I for more information.
Note • Do not use the same hex value for the control, format, and delimiter
character. The printer must see different characters to work properly.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Default: 5E (caret)
Range: 00 to FF
Delimiter Character
DELIMITER CHAR
The delimiter character is a two-digit hex value used as a parameter place marker in
ZPL/ZPL II format instructions. See the ZPL II Programming Guide Volume I for
more information.
Note • Do not use the same hex value for the control, format, and delimiter
character. The printer must see different characters to work properly.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Default: 2C (comma)
Range: 00 to FF
Selecting ZPL Mode
ZPL MODE
The printer remains in the selected mode until it is changed by this front panel
instruction or by using a ZPL/ZPL II command. The printer accepts label formats
written in either ZPL or ZPL II, eliminating the need to rewrite any ZPL formats
that already exist. See the ZPL II Programming Guide for more information on the
differences between ZPL and ZPL II.
• Press the right or left oval to display other choices.
Default: ZPL II
Selections: ZPL II, ZPL
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Front Panel LCD
Table 7 • Standard LCD Displays (Page 11 of 16)
Parameter
Action/Explanation
Media Power Up
MEDIA POWER UP
This parameter sets the action of the labels when the printer is turned on.
• Press the right or left oval to display the choices.
Note • For best results with RFID labels, set this parameter to FEED or
LENGTH.
Default: CALIBRATION
Selections:
• FEED—feeds the labels to the first registration point.
• CALIBRATION—determines the length of the label and adjusts the sensor
settings.
• LENGTH—In continuous mode, feeds the last stored label length. In
non-continuous mode, calibrates based on the maximum label length setting
• SHORT CAL—calibrates label length using the current sensor settings.
• NO MOTION—the media does not move. You must press FEED to cause
the printer to resynch to the start of the next label.
Head Close
HEAD CLOSE
This parameter sets the action of the labels when the printhead is closed.
• Press the right or left oval to display the choices.
Note • For best results with RFID labels, set this parameter to FEED or
LENGTH.
Default: CALIBRATION
Selections:
• FEED—feeds the labels to the first registration point.
• CALIBRATION—determines the length of the label and adjusts the sensor
settings.
• LENGTH—In continuous mode, feeds the last stored label length. In
non-continuous mode, calibrates based on the maximum label length setting
• SHORT CAL—calibrates label length using the current sensor settings.
• NO MOTION—the media does not move. You must press FEED to cause
the printer to resynch to the start of the next label.
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Front Panel Controls
Front Panel LCD
Table 7 • Standard LCD Displays (Page 12 of 16)
Parameter
Action/Explanation
Backfeed Sequence
BACKFEED
This parameter establishes when and how much label backfeed occurs after a label
is removed or cut in Peel-Off, Cutter, and Applicator modes. It has no effect in
Rewind or Tear-Off modes. This parameter setting can be superseded by the ~JS
instruction when received as part of a label format (see the ZPL II Programming
Guide).
Note • The difference between the value entered and 100% establishes how much
backfeed occurs before the next label prints. For example, a value of 40 means that
40% of the backfeed takes place after the label is removed or cut. The remaining
60% takes place before the next label prints. A value of BEFOREmeans that all
backfeed takes place before the next label prints.
• Press the right or left oval to display other choices.
Default: DEFAULT (90%)
Selections: DEFAULT, AFTER, OFF, BEFORE, 10%, 20%, 30%, 40%, 50%,
60%, 70%, 80%
Adjusting Label Top Position
LABEL TOP
The label top position adjusts the print position vertically on the label. Positive
numbers adjust the label top position further down the label (away from the
printhead), negative numbers adjust the position up the label (toward the printhead).
The displayed value represents dots.
• To increase the value, press the right oval.
• To decrease the value, press the left oval.
Default: +0
Range: –120 to +120 dot rows
Adjusting Left Position
LEFT POSITION
This parameter establishes how far from the left edge of a label the format begins to
print by adjusting horizontal positioning on the label. Positive numbers adjust the
printing to the left by the number of dots selected; negative numbers shift printing
to the right.
The displayed value represents dots.
1. Press the left oval to move the cursor.
2. Press the right oval to change between + and to increase the value of the digit.
3. For a negative value, enter the value before changing to the minus sign.
Default: 0000
Range: –9999 to +9999
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Front Panel Controls
Front Panel LCD
Table 7 • Standard LCD Displays (Page 13 of 16)
Parameter
Action/Explanation
Setting the Head Test Count
HEAD TEST COUNT
The printer periodically performs a test of the printhead functionality, called a
printhead test or head test. This parameter establishes how many labels are
printed between these internal tests.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Default: 0000 (disables the test)
Range: 0000 to 9999
Setting the Head Resistor Value
HEAD RESISTOR
Caution • This parameter should be changed only by qualified service
personnel. Do not set the value higher than that shown on the printhead.
Setting a higher value may damage the printhead.
This value has been preset at the factory to match the resistance value of the
printhead. It does not need to be changed unless the printhead or the main logic
board is replaced.
1. Look on the printhead for the label that shows the resistance value (Ω value).
2. Press the left oval to move to the next digit position.
3. Press the right oval to increase the value of the digit.
Initial Value: Factory-set to match the printhead shipped with your printer.
Default Value: 0500
Range: 0500 to 2500
Setting the Verifier Port
VERIFIER PORT
The auxiliary port is used to determine how the printer reacts to the online verifier.
The three operating conditions for this port are:
• OFF: The verifier port is off.
• VER-RPRNT ERR: Label reprinted if verifier detects an error. If a bar code
is near the upper edge of the label, the label is fed out far enough to be verified
and then backfed to allow the next label to print and be verified.
• VER-THRUPUT: Allows greatest throughput but may not indicate a
verification error immediately upon detection. May print from one to three
labels before an error is recognized and printing stops.
• Press the right or left oval to display other choices.
Default: OFF
Selections: OFF, VER-RPRNT, VER-THRUPUT
For more information on the operation of the optional verifier, see the
documentation provided with that option.
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Front Panel LCD
Table 7 • Standard LCD Displays (Page 14 of 16)
Parameter
Action/Explanation
Setting the Applicator Port
APPLICATOR PORT
Determines the action of the applicator port.
Note • Set this value as suggested by the applicator manufacturer.
• Off: The applicator port is off.
• Mode 1: Asserts the ~END_PRINT signal low while the printer is moving the
label forward.
• Mode 2: Asserts the ~END_PRINT signal high while the printer is moving
the label forward.
• Mode 3: Asserts the ~END_PRINT signal low for 20 milliseconds when a
label has been completed and positioned. Not asserted during continuous
printing modes.
• Mode 4: Asserts the ~END_PRINT signal high for 20 milliseconds when a
label has been completed and positioned. Not asserted during continuous
printing modes.
• Press the right or left oval to display other choices.
Default: OFF
Selections: OFF, MODE 1, MODE 2, MODE 3, MODE 4
Start Print Signal
START PRINT SIG
This parameter determines how the printer reacts to the Start Print Signal input on
pin 3 of the applicator interface connector at the rear of the printer.
• In Pulse Mode, labels print when the signal transitions from HIGH to LOW.
• In Level Mode, labels print as long as the signal is asserted LOW.
Caution • Start Print Signal is set by the applicator manufacturer and should not
be changed unless the factory defaults have been reloaded. The printer must be
returned to its designated setting for it to work properly.
• Press the right or left oval to display other choices.
Default: PULSE MODE
Selections: PULSE MODE, LEVEL MODE
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Front Panel Controls
Front Panel LCD
Table 7 • Standard LCD Displays (Page 15 of 16)
Parameter
Action/Explanation
Resynch Mode
RESYNCH MODE
This parameter determines how the printer reacts if the label synchronization is lost
and the label top is not where expected.
• Feed Mode—If the label top is not where expected, the printer feeds a blank
label to find the label top position.
• Error Mode—If the label top is not where expected, the printer stops, enters
Pause Mode, displays the message Error Condition Feed Label,
flashes the ERROR light, and asserts the Service Required signal (pin 10 on
the Applicator Interface Connector).
To resynch the media to the top of the label in Error Mode, press PAUSE to exit
Pause Mode. The ERROR light stops flashing, and the Service Required signal
is deactivated. The action of the printer is determined by the Head Close
• Press the right or left oval to toggle between choices.
Default: FEED MODE
Selections: FEED MODE, ERROR MODE
These parameters are automatically set during the calibration procedure. They
should be changed only by a qualified service technician. See the Maintenance
Manual for more information on these parameters.
WEB S.
MEDIA S.
RIBBON S.
TAKE LABEL
MARK S.
• Press NEXT/SAVE to scroll through these parameters.
MARK MED S.
MEDIA LED
RIBBON LED
MARK LED
Adjust LCD Contrast
LCD ADJUST
This parameter allows you to adjust the contrast of your LCD if it is difficult to
read.
1. Press the left oval to move the cursor.
2. Press the right oval to toggle +/- or to increase the value of the digit.
Range: 00 to 19
Select Format Conversion Factor
FORMAT CONVERT
Selects the bitmap scaling factor. The first number is the original dots per inch (dpi)
value; the second, the dpi to which you would like to scale.
Note • Not applicable on all printers.
• Press the right or left oval to display other choices.
Default: None
Selections: None, 150 → 300, 150 → 600, 200 → 600, 300 → 600
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Front Panel Controls
Front Panel LCD
Table 7 • Standard LCD Displays (Page 16 of 16)
Parameter
Action/Explanation
Select Idle Display
IDLE DISPLAY
This parameter selects the LCD options for the real-time clock.
Note • If the default value is not selected, pressing either oval briefly displays the
firmware version of the printer.
• Press the right or left oval to display other choices.
Default: FW (firmware) VERSION
Selections: FW VERSION, MM/DD/YY (24 HR), MM/DD/YY (12 HR),
DD/MM/YY (24 HR), DD/MM/YY (12 HR)
Set RTC (Real-time clock) Date
This parameter allows you to set the date following the convention selected in
IDLE DISPLAY.
RTC DATE
RTC TIME
LANGUAGE
1. Press the left oval to move to the next digit position.
2. Press the right oval to change the value of the digit.
Set RTC (Real-time clock) Time
This parameter allows you to set the time following the convention selected in
IDLE DISPLAY.
1. Press the left oval to move to the next digit position.
2. Press the right oval to change the value of the digit.
Selecting the Display Language
This parameter allows you to change the language used on the LCD.
• Press the right or left oval to display other choices.
Default: ENGLISH
Selections: ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN,
NORWEGIAN, PORTUGUESE, SWEDISH, DANISH, SPANISH 2, DUTCH,
FINNISH, JAPANESE
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Front Panel Controls
Front Panel LCD
ZebraNet® Wired and Wireless Print Server LCD Displays
10/100 PrintServer, or Wireless Print Server installed.
Table 8 • Print Server LCD Displays
Parameter
Action/Explanation
LOAD LAN FROM?1 This parameter, which serves the same function as the ^NPZPL command, specifies
whether to use the printer’s or the print server’s IP settings at bootup.
Accepted Values: PRINTER, PRINTSERVER
Default Value: PRINTER
WIRED PS
CHECK?1
This parameter, which serves the same function as the ^NBZPL command, tells the
printer whether to search for a wired print server at bootup.
Accepted Values: YES, NO
Default Value: NO
IP PROTOCOL2
IP Protocol
Allows either the user (permanent) or the server (dynamic) to select the IP address.
If a dynamic option is chosen, this selection determines the method(s) by which the
print server receives the IP address from the server.
• Press the right or left oval to display other choices.
Default: ALL
Selections: ALL, GLEANING ONLY, RARP, BOOTP, DHCP, DHCP AND
BOOTP, PERMANENT
Note • Use of GLEANING ONLY is not recommended when the Wireless Print
Server is installed.
IP ADDRESS2
IP Address
This parameter allows you to select the IP address if PERMANENT was chosen in
IP PROTOCOL. (If a dynamic option was chosen, the user cannot select the
address.)
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
SUBNET MASK2
Subnet Mask
This parameter selects the part of the IP address that is considered to be part of the
local network. It can be reached without going through the default gateway.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
1 Appears only when the ZebraNet Wireless Print Server is installed.
2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the
print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to
address 192.168.254.254.
3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.
4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the
card supports LEAP.
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Front Panel Controls
Front Panel LCD
Table 8 • Print Server LCD Displays (Continued)
Parameter
Action/Explanation
Default Gateway
DEFAULT
GATEWAY2
This parameter allows you to select the IP address that the network traffic is routed
through if the destination address is not part of the local network.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
MAC ADDRESS1,3
ESSID1,3
MAC Address
This parameter cannot be changed through the front panel.
ESSID
This parameter cannot be changed through the front panel.
AUTH. TYPE1,3
Authentication Type
Default: OPEN
Selections: OPEN, SHARED
LEAP MODE3,4
An encryption method that is available with some wireless cards. Set the LEAP user
name and password through the printer web pages.
Accepted Values: ON, OFF
Default Value: OFF
Encryption Mode
Default: OFF
ENCRYPTION
MODE1,3
Selections: OFF, 40-BIT, 128-BIT
Encryption Index
Default: 1
ENCRYPTION
INDEX1,3
Selections: 1, 2, 3, 4
Reset Network
RESET
NETWORK2,3
This option resets the wireless card and the print server when the wireless option is
running. Selecting this option has no effect when the wireless option is not running,
when there is no card inserted, or when the wireless password is anything other than
the default (zero).
1. Press the right oval to select YES.
The LCD prompts ARE YOU SURE?.
• Press the left oval to select NOto cancel the request.
• Press the right oval to select YESand reset the network.
1 Appears only when the ZebraNet Wireless Print Server is installed.
2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the
print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to
address 192.168.254.254.
3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.
4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the
card supports LEAP.
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Front Panel Controls
Front Panel LCD
RFID LCD Displays
(RFID) reader installed.
Table 9 • RFID LCD Displays
Action/Explanation
Parameter
Perform RFID Test
RFID TEST
In both versions of this test, the printer attempts to read and write to a transponder.
In the slow test, the printer also checks the reader version number. If the printer fails
the test, the front panel displays an error message. No label movement occurs with
this test.
QUICK SLOW
1. Position an RFID label so that the transponder is over the antenna support.
2. Press the left oval to select QUICK.
OR
Press the right oval to select SLOW.
3. If necessary, press the right arrow to select CONTINUE.
Figure 32 • Antenna Support Location
1
1
Antenna support
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Front Panel Controls
Front Panel LCD
Table 9 • RFID LCD Displays (Continued)
Parameter
Action/Explanation
Calibrate RFID Tag
RFID TAG CALIB
RESTORE RUN
This option allows you to have the printer determine the optimum programming
position for a given label or to bypass this function and use a default position if the
media conforms to Zebra’s placement requirements. An auto-calibration occurs
after this tag calibration to realign the media to its proper rest position and to update
the media tracking values in the printer.
1. Place an RFID label over the reader (no movement occurs with the test).
2. Press the left oval to select RESTORE.
OR
Press the right oval to select RUN.
• RESTORE—Selecting this option resets the programming position to the label
length minus 1 mm (0.04 in.).
• RUN—This option performs an RFID transponder calibration for a specific
RFID label. The printer feeds the RFID label one dot-row at a time while taking
readings (via the READ TAG command and the WRITE TAG commands) to
profile the RFID transponder. Based on the results, the printer determines the
optimum programming position for the label. The calibrated value is used as the
programming position for the ^RScommand, can be overwritten by the ^RS
command, and is saved to nonvolatile memory (the value is saved even if the
power is turned off).
This calibration takes into account the print mode, backfeed mode, and tear off
position. The ^HRZPL command performs the same calibration and returns a
results table to the host.
View or Change RFID Read Power
This parameter displays the current value for RFID read power.
Selections: HI, MED, LOW
RFID READ PWR
RFID WRITE PWR
Default: HI
View or Change RFID Write Power
This parameter displays the current value for RFID write power.
Selections: HI, MED, LOW
Default: HI
RFID Error Status
If an error condition exists, a message may be displayed here.
RFID ERR STATUS
RFID TAG TYPE
Specify RFID Tag Type
Selections:
• CLASS 1 64-BIT
• CLASS 1 96-BIT
• ISO18000
• NONE
• CLASS 0
• CLASS 0+
Default: CLASS 1 96-BIT
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Front Panel Controls
Front Panel LCD
Table 9 • RFID LCD Displays (Continued)
Parameter
Action/Explanation
Read and Display RFID Tag Data
RFID TAG DATA
When this option is selected, the reader attempts to read a tag over the reader, even
if the printhead is open. If no tag data can be read, the text NO DATAappears on
the bottom line of the display.
If a tag is present, the data for that tag appears on the bottom line of the display in
hexadecimal format. If there is more data than can fit on the bottom line (such as for
96-bit tags), the bottom line will cycle from the first 8 bytes (most significant) to the
next 4 bytes (least significant) approximately every 2 seconds. Whatever
hexadecimal data that can fit on two screens is displayed and cycled through.
For example, if the tag contains the data 0x112233445566778899001122,
when this option is selected, the bottom line of the display shows:
1122334455667788for 2 seconds followed by 99001122for 2 seconds. The
printer cycles through these indefinitely.
The printer rereads the tag every cycle, so if the tag changes, data is displayed for
the current tag over the antenna.
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5
RFID Guidelines
This chapter describes how Radio Frequency Identification (RFID) works and provides the
commands used to create RFID labels.
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Transponder Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
ZPL Commands for RFID Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Electronic Product Code (EPC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
EPC Structure in RFID Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Getting Started with RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Creating Basic RFID Label Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
RFID Label Format 3—Write a 96-bit Tag in ASCII . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
ZPL II Commands for RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
^HR Calibrate RFID Transponder Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
^HV Host Verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
^RB Define EPC Data Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
^RF Read or Write RFID Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
^RM Enable RFID Motion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
^RR Specify RFID Retries for a Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
^RS RFID Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
^RT Read RFID Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
^RW Set RFID Read and Write Power Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
^RZ Set RFID Tag Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
^WT Write Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
^WV Verify RFID Write Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
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RFID Guidelines
Overview
Overview
The R110Xi/R170Xi RFID label printers/encoders serve as dynamic tools for both printing and
encoding RFID labels, tickets, and tags. The printer encodes information on ultra-thin UHF
RFID transponders that are embedded in “smart” labels. It then immediately verifies proper
encoding and prints bar codes, graphics, and/or text on the label’s surface. For more
How well that an encoded RFID label functions depends on factors such as where the label is
placed on an item as well as on the contents of the item (such as metals or liquids). Contact the
supplier of your RFID transponders for assistance with these types of issues.
Transponder Placement
The RFID transponder, which is sometimes called the RFID tag, is usually comprised of an
antenna that is bonded to an integrated circuit (IC) chip. The IC chip contains the RF circuit,
coders, decoders, and memory. If you hold an RFID label up to the light, you can see the
transponder’s antenna embedded within the label, and you can feel a bump in the label where
the IC chip is located.
Communication between the RFID label and the printer is established when the label’s
transponder lines up with the printer’s antenna. The optimal transponder programming
position varies with the transponder size, its configuration, and the type of RFID IC chip used.
Print quality may be affected by printing directly over the transponder. In particular,
there is an area on each label immediately around the location of the IC chip where the
printer may print with low quality. Design your printed label around the location of the
chip in the type of approved RFID label that you select.
Important • It is important to use transponders that have been specifically approved for use in
this RFID printer. Failure to do so may result in the inability to read or write to the embedded
RFID tags. As new transponders become commercially available, Zebra will evaluate them for
compatibility with this printer. To order labels with transponders that are approved for your
specific RFID printer, contact your authorized Zebra reseller.
ZPL Commands for RFID Applications
Each RFID label has memory that can be read and most have memory that can be written to
through Zebra Programming Language (ZPL) commands. Use ZPL to read and encode
(write to) RFID labels just as you would use ZPL to print data on the labels. You can use
serialized fields, field variables, and any other ZPL features (such as the command ^HV
on page 80 to return the results to a host computer).
The RFID-specific ZPL commands for this printer are described in ZPL II Commands for
For more information about non-RFID ZPL commands and how to use them, refer to the
ZPL II Programming Guide (part number 46530L). A copy is available on the R110Xi/R170Xi
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RFID Guidelines
Overview
Electronic Product Code (EPC)
EPC is a product numbering standard that can be used to identify a variety of items by using
RFID technology. The 96-bit EPC code links to an online database, providing a secure way of
sharing product-specific information along the supply chain.
As with bar codes, EPC is divided into numbers that identify the manufacturer and product
type. However, EPC contains the following additional information:
•
•
•
•
Header—identifies the length, type, structure, version, and generation of EPC
Manager Number—identifies the company or company entity
Object Class—similar to a stock keeping unit (SKU)
Serial Number—the specific instance of the Object Class being tagged
Additional fields may be used as part of the EPC code to encode and decode information from
different numbering systems into human-readable form.
EPC Structure in RFID Labels
In the printer, you can subdivide transponder data into unique fields. You can customize these
fields to create “smart” labels that meet your needs or that meet the standards necessary in
EPC programming.
The ^RBZPL command is used to define EPC structure. EPC field data can be delimited with
any of the following characters:
, ~ ! @ # $ % ^ & * | . < > / \ : ;
XML-Enabled Printing
This printer contains the XML-Enabled Printing option, which offers increased flexibility and
interoperability by making it possible to integrate Zebra printers quickly and easily into most
Enterprise Resource Planning (ERP) systems and their applications. XML-enabled printers
print directly from Oracle Warehouse Management System (WMS), Mobile Supply Chain
Applications (MSCA), and many other ERP vendor applications. XML-enabled label formats
upload directly to the label printer, and the XML data stream is sent via TCP/IP directly to the
appropriate Zebra printer.
For more information about XML-Enabled Printing, refer to the Zebra XML-Enabled Printer
Reference Guide (part number 13426L-001). A copy is available on the R110Xi/R170Xi
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RFID Guidelines
Getting Started with RFID
Getting Started with RFID
How you set up your printer for RFID applications is determined in part by the transponder
that you select. This section guides you through that selection and the settings that you may
need to change on your printer to make RFID reading and encoding possible. When you have
completed this section, you will be ready to program your RFID label formats.
Select a Transponder Type Before you purchase RFID labels, determine what type of
Some transponders can only be read while others can be read and written to repeatedly.
Transponders also have different amounts of available memory, which corresponds to the
amount of data that can be encoded in it. Select the combination that best suits your needs.
Table 10 • Characteristics of Different Transponder Types
Transponder Type
Class 0
Read
X
Write
Size (in bits)
96 bits
Class 0+
X
X
96 bit (ID)
104 bit (USER)
Class 1 64 bits
Class 1 96 bits
ISO18000
X
X
X
X
X
X
64 bits
96 bits
Varies
Set Tag Type After you have selected a transponder type and purchased labels, set the
transponder (tag) type on the printer. Do this through the front panel menu (see Specify RFID
Set Power Settings Each transponder has specific power setting requirements, which
define how much power the printer’s antenna will emit to “energize” the transponder in its
program field. The tag type that you are using must match the RFID power settings of the
printer. If necessary, you can change the power settings through the front panel (see View or
Perform RFID Transponder Calibration If you are using RFID labels that were
designed to meet the specifications of this printer, you do not need to perform RFID
transponder calibration. The printer will automatically place the labels in the optimal
programming position.
However, if you are using RFID labels that were not designed to meet the specifications of this
printer, you may need to perform an RFID transponder calibration to determine the optimal
programming position for your media. If necessary, you can perform this calibration through
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RFID Guidelines
Creating Basic RFID Label Formats
Creating Basic RFID Label Formats
After you have selected a transponder type and set your printer appropriately, use the ZPL
samples in this section as a base for programming your own RFID label formats. For specific
To create an RFID label based on a sample label, complete these steps:
1. Set up the printer, and turn the power On (I).
2. Using any word processor or text editor that is capable of creating ASCII-only files (for
®
example, use Microsoft Word and save as a .txt file), type in the label format exactly as
shown in the desired sample.
3. Save the file to your computer.
When naming the file, use .zplas the extension for the file (for example, you may
choose to name a file format1.zpl).
4. Copy the file to the printer.
If you are connected to the printer via the parallel port, from the DOS command window,
use the “COPY” command to send a file to the printer. For example, if your file name is
format1.zpl, type
COPY FORMAT1.ZPL XXXX
where XXXX is the port to which your printer is connected (such as LPT1).
5. Compare your label results with those shown in the sample. If your printout does not look
like the one shown, confirm that the file you created is identical to the format shown, then
repeat the printing procedure.
6. Check the RFID data on your label.
a. Open the printhead, and place the label above the reader in the printer.
c. Compare your RFID data with that shown in the sample. If your front panel display
does not look like what is shown, confirm that the file you created is identical to the
format shown, then repeat the printing procedure.
7. If nothing prints, make sure that your system is set up correctly by referring to the
following:
•
•
•
•
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RFID Guidelines
Creating Basic RFID Label Formats
RFID Label Format 1—Write a 96-bit Tag in Hexadecimal
Line
Number
Type This ZPL Code
Function of ZPL Code
1
2
3
Indicates start of label format.
^XA
Sets tag type to EPC Class 1 96-bit.
^RS4
Prints “Simple write example” on the label at
location 50,50.
^FO50,50
^A0N,65
^FDSimple write example
^FS
4
5
W,H = write hex
^RFW,H
^FD112233445566778899001122
^FS
Writes the 12 bytes of data (96 bits) to the
tag. The data written is:
112233445566778899001122
Indicates end of label format.
^XZ
Resulting Label
Simple write example
Programmed to Transponder
112233445566778899001122
Front Panel Display (toggles between these two)
RFID TAG DATA
1122334455667788
RFID TAG DATA
99001122
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RFID Guidelines
Creating Basic RFID Label Formats
RFID Label Format 2—Write a 64-bit Tag in Hexadecimal
Line
Number
Type This ZPL Code
Function of ZPL Code
1
2
3
Indicates start of label format.
^XA
Sets tag type to EPC Class 1 64-bit.
^RS3
Prints “Simple write example” on the label at location
50,50.
^FO50,50
^A0N,65
^FDSimple write example
^FS
4
5
W,H = write hex
^RFW,H
^FD1122334455667788
^FS
Writes the 8 bytes of data (64 bits) to the tag. The data
written is: 1122334455667788
Indicates end of label format.
^XZ
Resulting Label
Simple write example
Programmed to Transponder
1122334455667788
Front Panel Display
RFID TAG DATA
1122334455667788
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RFID Guidelines
Creating Basic RFID Label Formats
RFID Label Format 3—Write a 96-bit Tag in ASCII
This label format is different in what shows on the front panel. The front panel always displays
RFID data in hexadecimal.
Line
Number
Type This ZPL Code
Function of ZPL Code
1
2
3
Indicates start of label format.
^XA
Sets tag type to EPC Class 1 96-bit.
^RS4
Prints “Simple write example” on the label at location
50,50.
^FO50,50
^A0N,65
^FDSimple write example
^FS
4
5
W,A = write ASCII
^RFW,A
^FD00 rfid data
^FS
Writes the 12 bytes of data (96 bits) to the tag. The
data written is: 00 rfid data
Indicates end of label format.
^XZ
Resulting Label
Simple write example
Programmed to Transponder
00 rfid data
Front Panel Display (toggles between these two)
RFID TAG DATA
3030207266696420
RFID TAG DATA
64617461
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RFID Guidelines
Creating Basic RFID Label Formats
RFID Label Format 4—Read Data from Tag and Print on Label
Line
Number
Type This ZPL Code
Function of ZPL Code
1
2
3
Indicates start of label format.
^XA
Sets tag type to EPC Class 1 96-bit.
^RS4
^FN0is a placeholder field variable for the tag data
that will be read in the following line. When the label
prints, the data read from the tag will be printed at
50,50.
^FO50,50
^A0N,40
^FN0
^FS
4
5
R,H = read hexadecimal
^FN0
^RFR,H
^FS
The read results are put into field variable 0 (^FN0).
At this point, the printer substitutes previous
instances of ^FN0in the label format with the data
from this field. The data read from the tag will be
padded with zeroes to the maximum bit size.
Indicates end of label format.
^XZ
Read from Transponder
112233445566778899001122
Resulting Label
112233445566778899001122
Front Panel Display (toggles between these two)
RFID TAG DATA
1122334455667788
RFID TAG DATA
99001122
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RFID Guidelines
Creating Basic RFID Label Formats
RFID Label Format 5—Write Tag, Read Tag, and Print Data on Label
Line
Number
Type This ZPL Code
Function of ZPL Code
1
2
3
Indicates start of label format.
^XA
Sets tag type to EPC Class 1 96-bit.
^RS4
When the label prints, the data read from the tag at
field variable 7 (^FN7) will be printed at location
60,60.
^FO60,60
^A0N,40
^FN7
^FS
4
5
6
W,A = write ASCII
^RFW,A
^FD0data
^FS
Writes “0data” into the block padded with 8 bytes of
zeroes to make the data 12 bytes. The data written is:
306461746100000000000000 (“0data” in ASCII)
R,A = read ASCII
^FN7
^RFR,A
^FS
Reads the tag data into field variable 7 (^FN7). After
this occurs, any fields in this label format that have
^FN7will be replaced with this read data.
Indicates end of label format.
^XZ
Programmed to Transponder
306461746100000000000000
Read from Transponder
306461746100000000000000
Resulting Label
0data
Front Panel Display (toggles between these two)
RFID TAG DATA
3064617461000000
RFID TAG DATA
00000000
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RFID Guidelines
Creating Basic RFID Label Formats
RFID Label Format 6—Write Tag, Read Tag, and Return Results
to Host
Line
Number
Type This ZPL Code
Function of ZPL Code
1
2
3
Indicates start of label format.
^XA
Sets tag type to EPC Class 1 64-bit.
^RS3
When the label prints, the data read from the tag at
field variable 3 (^FN3) will be printed at location
50,50.
^FO50,50
^A0N,65
^FN3
^FS
4
5
6
W,H = write hex
^RFW,H
^FD0102030405
^FS
Writes 8 bytes of data (64 bits) to the tag with 3 bytes
of zeroes as padding. The data written is:
0102030405000000
R,H = read hexadecimal
^FN3
^RFR,H
^FS
Reads the tag data into field variable 3 (^FN3). After
this occurs, any fields in this label format that have
^FN3will be replaced with this read data.
Return the value in ^FN3to the host computer. Data
is sent over whichever communication channel is
established with the host (such as parallel, serial,
USB, ethernet) In this example, 0102030405000000
would be returned to the host.
^HV3
7
Indicates end of label format.
^XZ
Programmed to Transponder
0102030405000000
Read from Transponder
0102030405000000
Resulting Label
0102030405000000
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RFID Guidelines
Creating Basic RFID Label Formats
Front Panel Display
RFID TAG DATA
0102030405000000
Sent to Host Computer
0102030405000000
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RFID Guidelines
ZPL II Commands for RFID
ZPL II Commands for RFID
This section contains the ZPL commands for RFID-specific applications. For non-RFID ZPL
commands, refer to the ZPL II Programming Guide (part number 46530L). A copy is available
on the R110Xi/R170Xi User CD (part number 23062-003) and online at
In addition to reading or encoding RFID tags, these ZPL commands also provide for RFID
exception handling, such as setting the number of read/write retries before declaring a
transponder defective (set with ^RTand ^WT) or setting the number of labels that will be
attempted if an error occurs (set with ^RS).
For example, if an RFID label fails to program correctly or if the transponder cannot be
detected, the printer ejects the label and prints VOID across it. The printer will try to print
another label with the same data and format for the number of RFID labels specified by the
^RScommand. If the problem persists, the printer follows the error handling instructions
specified by the ^RScommand: the printer may remove the problematic format from the print
queue and proceed with the next format (if one exists in the buffer), or it may place the printer
in Pause or Error mode.
Important • If a parameter in the following tables is designated as not applicable, any value
entered for the parameter will be ignored, but the place holder for the field is required.
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RFID Guidelines
^HR
^HR
Calibrate RFID Transponder Position
Description This command initiates an RFID transponder calibration for a specific RFID
label and returns the results to the host computer. This calibration is used to determine the
optimal programming position for RFID media that may not meet the transponder placement
specifications for the printer.
Note • You do not need to perform transponder calibration for RFID media that meets the
transponder placement specifications for the printer. To order media that is designed for use
with your RFID printer, contact your authorized Zebra reseller.
During transponder calibration, the printer feeds the RFID label one-dot row at a time while
taking readings (via the READ TAG command and the WRITE TAG commands) to profile the
RFID transponder. Based on the results, the printer determines the optimal programming
position for the label and returns a results table to the host. The calibrated value is used as the
programming position for the ^RScommand, can be overwritten by the ^RScommand, and is
saved to nonvolatile memory (the value is saved even if the power is turned off).
This calibration takes into account the print mode, backfeed mode, and tear off position. The
RUNoption in the RFID TAG CALIB front panel parameter performs the same calibration
but does not create a results table.
If a label format specifies a value for parameter p(read/write position of the transponder) in
the ^RScommand, that value will be used for the programming position for all RFID labels
until a new position is specified or until the printer is turned Off (O) and then back On (I).
Format ^HRa,b
The following table identifies the parameters for this format.
Parameters
Details
a = start string
User text to appear before the results table.
Accepted values: any string less than 65 characters
Default value: start
b = end string
User text to appear after the results table.
Accepted values: any string less than 65 characters
Default value: end
Comments
•
Based on the recommended transponder placement position for most RFID labels, the
printer’s default RFID programming position is the label length minus 1 mm (1/16 in.).
To return to the default programming position at any time, use the RESTORE option in the
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RFID Guidelines
^HR
•
At the end of calibration, a results table is returned to the host. Each line in the results
table appears as:
Row, Read Result, Write Result
where
Row = the dot row where calibration occurred
Read Result = results of calibration (R = read, “ ” = unable to read)
Write Result = results of calibration (W = write, “ ” = unable to write)
Example • If the following command is sent to the printer:
^XA^HR^XZ
The printer starts the transponder calibration and returns a results table such as the following:
start
position=195
215, ,
214, ,
213, ,
212, ,
211, ,
210, ,W
209,R,
208, ,
207, ,
206, ,W
205,R,
204, ,
203, ,
202, ,W
201,R,W
200,R,W
199,R,W
198,R,W
197,R,W
196,R,W
195,R,W <---****
194,R,W
193,R,W
192,R,W
191,R,W
190,R,W
189,R,
188, ,
187, ,
186, ,
185, ,
.
.
.
end
In this example, the optimal programming position is 195. This is identified at the top of the
table (position=195) and with an the arrow (<---****) in the table.
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^HV
^HV
Host Verification
Description This command is used to return data from specified fields, along with an
optional ASCII header, to the host computer. The command can be used with any field that has
been assigned a number with the ^RTcommand or the ^FNand ^RFcommands.
Format ^HV#,n,h
The following table identifies the parameters for this format.
Parameters
# = field number
Details
The value assigned to this parameter should be the same as the one used in
specified with another another command.
command
Accepted values: 0 to 9999
Default value: 0
n = number of bytes to be Accepted values: 1 to 256
returned
Default value: 64
h = header
Header (in uppercase ASCII characters) to be returned with the data.
Acceptable values: 0 to 3072 characters
Default value: no header
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^RB
^RB
Define EPC Data Structure
Description This command defines the structure of EPC data, which can be read from or
written to an RFID transponder.
RFID transponders can have different partitions defined. This command specifies the number
of partitions and how many bits are in each partition.
Important • All parameters in this command are persistent and will be used in subsequent
formats if not provided. The values are initially set to the default values.
Format ^RBn,p0,p1,p2, ..., p15
The following table identifies the parameters for this format.
Parameters
Details
n = total bit size of the
Accepted values: 1 to n, where n is the bit size of the tag.
Default value: 96
field
p1 ... p15=
Specify each partition size. These must add up to the total bit size.
Accepted values: 1 to 64 bit total bit size
Default value: 1
partition sizes
Example 1 • The following command specifies that there are 96 bits used with three fields.
Fields 1, 2, and 3 contain 10, 26, and 60 bits, respectively.
^RB96,10,26,60
The ZPL code to write to a tag with this format would look like this:
^RFW,E^FD1000.67108000.1122921504606846976^FS
When writing to the tag, the data will be stored in the tag in the following way:
•
•
•
Field 1 contains 1000. This value is stored in the first 10 bits
Field 2 contains 67108000. This value is stored in the next 26 bits.
Field 3 contains 1122921504606846976. This value is stored in the remaining 60 bits.
Example 2 • The following command specifies that there are 64 bits used with eight 8-bit
fields.
^RB64,8,8,8,8,8,8,8,8^FS
The ZPL code to write to a tag with this format would look like this:
^RFW,E^FD1.123.160.200.249.6.1.0^FS
When writing to the tag, each set of data is written in its respective 8-bit field.
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^RB
Example 3 • This example uses the SCTIN-64 standard, which defines 64-bit structure in
the following way:
Company
Prefix Index
Item
Reference
Serial
Number
Header
Filter Value
SGTIN-64
2
3
14
20
25
10
8
16,383
(decimal
capacity)
9 to 1,048,575
(decimal
capacity*)
33,554,431
(decimal
capacity)
(binary value)
(decimal
capacity)
* Capacity of Item Reference field varies with the length of the company prefix.
The ZPL code to write to a tag with this format would look like this:
^XA
^RB64,2,3,14,20,25
^RFW,E^FD0,3,12345,544332,22335221^FS
^XZ
These commands would put
• 0 in the header
• 3 as the filter value
• 12345 as the company prefix
• 544332 as the item reference
• 22335221 as the serial number
To read this EPC data and print the results on the label, you would use the following code:
^XA
^RB64,2,3,14,20,25
^FO50,50^A0N,40^FN0^FS
^FN0^RFR,E^FS
^XZ
The resulting label would look like this:
0.3.12345.544332.22335221
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^RF
^RF
Read or Write RFID Format
Description This command allows you to read or write to an RFID tag.
Note • To read into a field variable, you must have a ^FN command in the
Format ^RFo,t,b,n
The following table identifies the parameters for this format.
Parameters
Details
o = operation
The action to be performed.
Accepted values:
• W = write to the tag
• L = write with LOCK (if supported by tag type)
• R = read the tag
Default value: W
t = type
Accepted values:
• A = ASCII
• H = Hexadecimal
• E = EPC (ensure proper setup with the ^RBcommand)
Default value: H
b = starting block number Accepted values: 0 to n, where n is the maximum number of blocks for the tag.
Default value: 0
n = number of blocks
This parameter is valid only for the read operation.
to read*
Accepted values: 1 to n, where n is the maximum number of blocks for the tag
type minus the starting block number. For example, if the tag has 8 blocks
(starting with block 0) and you start with block 6, n can be 2. This would return
block 6 and block 7 information.
Default value: 1
*Not applicable for R110Xi/R170Xi
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^RF
Examples •
Write ASCII
This example writes 96-bit data.
^XA
^RS4
^RFw,a^FD00 my data^FS
^XZ
Write Hex
This example writes 64-bit data.
^XA
^RS3
^RFW,H^FD1122334455667788^FS
^XZ
Write EPC
This example writes 96-bit data, as specified by the ^RBcommand.
^XA
^RB96,8,3,3,20,24,38
^RFw,e^FD16,3,5,78742,146165,1234567891^FS
^XZ
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^RM
^RM
Enable RFID Motion
Description This command enables or disables RFID motion. By default, labels
automatically print at the end of the format. This command allows you to inhibit the label from
actually moving when it reaches the program position, which is useful for debugging, setup,
and custom applications. This parameter is not persistent (carried over from label to label).
Format ^RMe
The following table identifies the parameters for this format.
Parameters
Details
e = enable
Accepted values: Y (Yes, move the label), N (No, do not move the label)
Default value: Y
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^RR
^RR
Specify RFID Retries for a Block
Description This command changes the number of times that the printer attempts to read or
write to a particular block of a single RFID tag. By default, the printer will attempt six retries.
This command is persistent and will be used in subsequent formats if not provided.
Important • This command is not the same as the number of labels to try parameter in the
^RScommand.
Format ^RRn
The following table identifies the parameters for this format.
Parameters
n = number of retries
Details
Accepted values: 0 to 10
Default value: 0
Examples •
Set read block retries to 5
^XA
^FN1^RR5^RFR,H^FS
^HV1^FS
^XZ
Set write block retries to 2
^XA
^RR2^RFW,H^FD1234^FS
^XZ
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^RS
^RS
RFID Setup
Description This command sets up parameters including tag type, read/write position of the
transponder, and error handling.
Important • Use care when using this command in combination with ^RTor ^RFRfor
reading tag data. Problems can occur if the data read from the tag is going to be printed on the
label. Any data read from the transponder must be positioned to be printed above the
read/write position. Failure to do this will prevent read data from being printed on the label.
Format ^RSt,p,v,n,e,a,c,s
The following table identifies the parameters for this format.
Parameters
Details
t = tag type
Accepted values:
• 0 = None
• 1 = EPC Class 0
• 2 = EPC Class 0 Plus
• 3 = EPC Class 1 64-bit
• 4 = EPC Class 1 96-bit
• 5 = ISO 18000-06B
Default value: 4
p = read/write position of Sets the read/write position of the transponder in the vertical (Y axis) in dot
the transponder
rows from the top of the label. Set to 0 (no movement) if the transponder is
already in the effective area without moving the media.
Important • If a label format specifies a value for this parameter, this
value will be used for the programming position for all labels until a
new position is specified or until the printer is powered Off (O) and
then back On (I).
Accepted values: 0 to label length
Default value: label length minus 1 mm (1/16 in.)
Sets the length of the void printout in vertical (Yaxis) dot rows.
Accepted values: 0 to label length
v = length of void
printout
Default value: label length
n = number of labels
The number of labels that will be attempted in case of read/encode failure.
Accepted values: 1 to 10
Default value: 3
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^RS
Parameters
e = error handling
Details
If an error persists after the specified number of labels are tried, perform this
error handling action.
Accepted values:
• N = No action (printer drops the label format causing the error and moves to
the next queued label)
• P = Place printer in Pause mode (label format stays in the queue until the
user cancels)
• E = Place printer in Error mode (label format stays in the queue until the
user cancels)
Default value: N
Note • You can set the printer to send an error message to the host as an
unsolicited message for each failure. To enable or disable the
unsolicited error message, refer to the ^SXand ^SQZPL commands.
The parameter for the RFID error in these commands is V.
a = signals on applicator When the value for parameter p(read/write position of the transponder) is
nonzero, this parameter changes the number of start and stop print signals
required for printing.
In Single mode, one start print command is required. In Double mode, two are
required, so the printer will resume printing only after the second start print
command is received.
Accepted values:
• S (single) signal
• D (double) signal
Default value: S
c = certify tag with a
* Not used in this version of the printer. The encoder does this automatically.
pre-read*
If a label is voided, the speed at which “VOID” will be printed across the label.
Accepted values: any valid print speed
s = void print speed
Default value: the printer’s maximum print speed
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^RS
Example 1 • This example sets the printer to move the media to 800 dots from the top of the
media [or label length minus 800 from the bottom (leading edge) of the media] and voids the
rest of the media in case of an error. The printer will try to print two labels and then will pause
if printing and encoding fail.
^XA
^RS,800,,2,P^FS
^XZ
The following illustration shows the resulting voided label. Note where the void starts. The
media has been moved 800 dot rows from the top of the label (label length minus 800 dot rows
from the bottom (leading edge) of a label) to bring the transponder into the effective area to
read/write a tag. If the printer fails the operation, the rest of the media is voided.
Top of label
800 dot rows
Start of RFID
operation
Label length minus
800 dot rows
Bottom of label
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^RS
Example 2 • This example sets the printer to move the media to 800 dots from the top of the
media [or label length - 500 from the bottom (leading edge) of the media] and prints “VOID”
500 dots in vertical length (Y axis) in case of an error.
^XA
^RS,800,500,2,P^FS
^XZ
The following illustration shows the resulting voided label. Note where the void starts. The
media has been moved 800 dot rows from the top of the label [label length minus 800 dot rows
from the bottom (leading edge) of a label] to bring the transponder into the effective area to
read/write a tag. If the printer fails the operation, an area that is 500 dot rows of the media is
voided instead of the entire rest of the media.
Top of label
800 dot rows
500 dot rows
Start of RFID
operation
Label length minus
800 dot rows
Bottom of label
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^RT
^RT
Read RFID Tag
Description This command tells the printer to read the current RFID tag data. The data can
be sent back to the host via the ^HVcommand.
Note • It is recommended that you use the ^RF, ^RM, and ^RRcommands rather than the
^RTcommand. The ^RTcommand is provided only for backward-compatibility with label
formats that were developed for other Zebra RFID printers.
Format ^RT#,b,n,f,r,m,s
The following table identifies the parameters for this format.
Parameters
Details
# = number to be
assigned to the field
Accepted values: 0 to 9999
Default value: 0
b = starting block number Accepted values: 0 to n, where n is the maximum number of blocks for the tag.
Default value: 0
n = number of blocks
Accepted values: 1 to n, where n is the maximum number of blocks for the tag
type minus the starting block number. For example, if the tag has 8 blocks
(starting with block 0) and you start with block 6, n can be 2. This would return
block 6 and block 7 information.
to read*
Default value: 1
Accepted values:
• 0 (ASCII)
f = format
• 1 (Hexadecimal)
Default value: 0
r = number of retries
m = motion
Changes the number of times that the printer attempts to read a particular block
of a single RFID tag. (Same retry rules as the ^RRcommand.)
Accepted values: 0 to 10
Default value: 0
Enables or disables RFID motion for the current field.
Accepted values:
• 0 (Feed label after writing.)
• 1 (No feed after writing. Other ZPL may cause a feed.)
Default value: 0
s = special mode*
For EPC Class 1 (Alien reader) only. Not applicable for EPC class 0.
Default value: 0
Accepted values:
• 0 (Do not read if mismatched checksum.)
• 1 (Read even if mismatched checksum.)
*Not applicable for R110Xi/R170Xi
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^RT
Example • This sample reads a tag, prints the data on a label, and sends the string
Tag Data:xxxxxxxx back to the host. The data read will go into the ^FN1location of the
format. The printer will retry the command five times, if necessary.
^XA
^FO20,120^A0N,60^FN1^FS
^RT1,,,,5^FS
^HV1,,Tag Data:^FS
^XZ
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^RW
^RW
Set RFID Read and Write Power Levels
Description This command sets the read and write power levels. This function is useful
when using different tag types or transponders that require different power levels to obtain the
best read and write abilities.
Format ^RWr,w
This table identifies the parameters for this format:
Parameters
Details
Sets the power level to match the desired output as calibrated in the factory.
Accepted Values: H (high), M (medium), or L (low)
Default Value: H
r = read power
Sets the power level to match the desired output as calibrated in the factory.
Accepted Values: H (high), M (medium), or L (low)
Default Value: H
w = write power
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^RZ
^RZ
Set RFID Tag Password
Description This command lets you define the password for the tag during writing.
Important • Only certain tags support this feature, so check to ensure that this command can
be used with your particular tag type.
Format ^RZp
The following table identifies the parameters for this format.
Parameters
Details
p = password
Accepted values: 00 to FF (hexadecimal)
Default value: 00
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^WT
^WT
Write Tag
Description This command allows you to program the current RFID tag.
Note • It is recommended that you use the ^RF, ^RM, ^RR, and ^WVcommands rather than
the ^WTcommand. The ^WTcommand is provided only for backward-compatibility with
label formats that were developed for other Zebra RFID printers.
Important • Check the amount of data memory available for the tag that you will be using. If
more is sent than the memory can hold, the printer truncates the data.
Format ^WTb,r,m,w,f,v
The following table identifies the parameters for this format.
Parameters
Details
b = block number
This parameter is tag-dependent. For most tags, use block 0. For EPC Class 0 Plus,
block 0 is EPC data, and block 1 is user data.
Accepted values: 0 to n, where n is the maximum number of blocks for the tag.
Default value: 0
r = number of
Changes the number of times that the printer attempts to write to a particular block of
retries
a single RFID tag. (Same function as the ^RRcommand.)
Accepted values: 0 to 10
Default value: 0
m = motion
Enables or disables RFID motion. (Same function as the ^RMcommand.)
Accepted values:
• 0 (Feed label after writing.)
• 1 (No Feed after writing. Other ZPL may cause a feed.)
Default value: 0
w = write protect
Accepted values:
• 0 (Not write protected.)
• 1 (Write protect.)
Default value: 0
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^WT
Parameters
f = data format
Details
Accepted values:
• 0 (ASCII)
• 1 (Hexadecimal)
Default value: 0
v = verify valid data Used only for Alien Class 1 tags, which have preprogrammed data in them. This
parameter flags whether the preprogrammed data is verified. (Same function as the
^WVcommand)
Default value: N
Accepted values:
• N (Do not verify)
• Y (Verify valid data [Hex A5A5 in the first two bytes] before writing)
Example • This sample encodes data “RFIDRFID” and will try writing up to five times, if
necessary.
^XA
^WT,5^FDRFIDRFID^FS
^XZ
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^WV
^WV
Verify RFID Write Operation
Description If write verify is enabled, this command verifies the RFID write operation to
ensure that the tag about to be programmed contains the hex data “A5A5” in the first two
bytes. This parameter is not persistent (carried over from label to label).
Important • This command is valid with Class 1 Alien tags only.
Format ^WVe
The following table identifies the parameters for this format.
Parameters
Details
e = enable
Accepted values: Y or N
Default value: N
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^WV
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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6
Data Ports
This chapter describes the standard communication ports available to connect the printer to
your computer or network.
Contents
Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Serial Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
RS-232 Interface Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
RS-422/RS-485 Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
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Data Ports
Parallel Port
Parallel Port
When communicating via the parallel port, the values selected must be the same as those used
by the host equipment connected to the printer. Port selection for status information is
determined by the channel sending the request. The parallel port can be set for bidirectional or
unidirectional communication. The default setting is bidirectional.
connection to the data source.
Figure 33 • Parallel Connector
Table 11 shows the pin configuration and function of a standard computer-to-printer parallel
cable.
Table 11 • Parallel Cable Pin Configuration
36-Pin Connectors Description
1
2–9
10
nStrobe/HostClk
Data Bits 1–8
nACK/PtrClk
Busy/PtrBusy
PError/ACKDataReq
Select/Xflag
11
12
13
14
nAutoFd/HostBusy
Not used
15
16, 17
Ground
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Data Ports
Parallel Port
Table 11 • Parallel Cable Pin Configuration (Continued)
36-Pin Connectors Description
18
+5 V at 750 mA
The maximum current draw may be limited by option
configuration.
19–30
31
Ground
ninit
32
nFault/NDataAvail
Not used
33, 34
35
+5 V through a 1.8 KΩ Resistor
NSelectin/1284 active
36
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Data Ports
Serial Port
Serial Port
To communicate using the serial data port of the printer, you must choose the number of data
and stop bits, parity, and handshaking. Parity applies only to data transmitted by the printer
because the parity of received data is ignored.
The values selected must be the same as those used by the host equipment connected to the
printer. Default settings are 9600 baud, 8 data bits, 1 stop bit, no parity, and XON/XOFF.
the printer.
Figure 34 • Serial Connector
Use a DB-9 to DB-25 interface module for all RS-232 connections through a DB-25 cable. An
interface module is required for RS-422/RS-485 interface support (see RS-422/RS-485
Note • For all RS-232 input and output signals, the printer follows the specifications of the
Electronics Industries Association (EIA) RS-232 and the Consultative Committee for
International Telegraph and Telephone (CCITT) V.24.
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Data Ports
Serial Port
Serial Pin Configuration
Table 12 shows the pin configuration and function of the rear panel serial data connector on
the printer.
\
Table 12 • Serial Connector Pin Configuration
Pin No.
Name
—
Description
1
2
3
4
5
6
7
8
9
Not connected
RXD
TXD
DTR
SG
Receive data—data input to printer
Transmit data—data output from printer
Data terminal ready—output from printer
Signal ground
DSR
RTS
Data set ready—input to printer
Request to send—output from printer
Clear to send—input to printer
+5 VDC at 750 mA
CTS
+5 VDC
The maximum current draw may be limited by option
configuration.
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Data Ports
Serial Port
RS-232 Interface Connections
Note • Adapters are available from Zebra Technologies LLC.
• RS-422/RS-485 adapter, Zebra part number 33114M
• RS-232 DB-9 to DB-25 adapter, Zebra part number 33109M
Direct Connection to a Computer
The printer is configured as Data Terminal Equipment (DTE).
Note • Use a null modem (crossover) cable to connect the printer to a computer or any other
DTE device.
Figure 35 shows the internal connections of the printer’s RS-232 connector.
Figure 35 • RS-232 Connections
RS-232 Connector (DTE)
Rear Panel Female DB-9
2
3
4
5
6
7
8
9
RXD (receive data) input
TXD (transmit data) output
DTR (data terminal ready) output
SG (signal ground)
DSR (data set ready) input
RTS (request to send) output
CTS (clear to send) input
+5 VDC signal source
+5 VDC
R1
1 K
NOTE: Pin 1 is unused and unterminated.
Pin 9 is also available as a +5 VDC signal source at 750 mA. The maximum current draw may
be limited by option configuration.
Caution • To enable this capability, a qualified service technician must install a jumper on
the printer’s main logic board on JP1, pins 2 and 3.
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Data Ports
Serial Port
DB-9 to DB-25 Connections
An interface adapter is required (Zebra part number 33109M) to connect the printer’s DB-9
interface to a DB-25 connector. A generic DB-25 adapter CAN be used, although the +5 VDC
signal source would not be passed through the adapter.
Figure 36 shows the connections required for the DB-9 to DB-25 interface.
Figure 36 • DB-9 to DB-25 Connections
Male DB-9 Adapter
Connector
(plugs into printer)
Female DB-25 Adapter
Connector
(plugs into cable)
RXD
2
FG
1
2
3
TXD
TXD
3
DTR
4
RXD
RTS
SG
5
4
5
6
7
CTS
DSR
SG
DSR
6
RTS
7
CTS
8
+5 VDC
SIGNAL
9
+5 VDC
9
DTR
SIGNAL
20
NOTE: Pin 1 of DB-9 connector is unused and unterminated.
Modem Connection
When the printer is connected via its RS-232 interface to Data Communication Equipment
(DCE) such as a modem, use a standard RS-232 (straight-through) interface cable.
Figure 37 shows the connections required for this cable.
Figure 37 • RS-232 Connections
DTE
(Printer)
DCE
(Modem, etc.)
RXD (receive data)
TXD (transmit data)
DTR (data terminal ready)
SG (signal ground)
2
3
4
5
6
7
2
3
4
5
6
7
DSR (data set ready)
RTS (request to send)
CTS (clear to send)
8
9
8
9
+5 VDC signal source
NOTE: Pin 1 is unused and unterminated at the printer.
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Data Ports
Serial Port
RS-422/RS-485 Interconnections
Caution • A qualified service technician must install a jumper on the printer’s main logic
board at JP1, pins 2 and 3, for the RS-422/RS-485 interface adapter to function properly.
An interface adapter (Zebra part number 33114M) is required to connect the printer’s RS-232
DB-9 interface to a host computer through an RS-422 or RS-485 interface. A generic DB-25
interface adapter’s DB-25 female connector.
Figure 38 • DB-9 to DB-25 Connections
Female DB-25 Connector on
RS-422/RS-485 Adapter
Frame ground
1
+5 VDC 725 mA source
9
Signal ground ref.
11
Data input B (–)
13
Data output B (–)
14
Data input A (+)
16
Data output A (+)
19
NOTE: Pins 2–8, 10, 12, 15, 17, 18, and 20–25 are unused and unterminated.
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Data Ports
USB 2.0 Port
USB 2.0 Port
A USB 2.0 port (which is USB 1.1 and 1.0 compatible) is available to connect your printer to
the host equipment. The industry-standard USB cable has an A-male connector on one end and
Figure 39 • USB Connectors
=
16.4 ft (5 m) maximum
Note • Use a USB 2.0-certified compliant cable no longer than 16.4 ft (5 m) long. A cable that
meets these requirements is available from Zebra (part number 33011).
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Data Ports
USB 2.0 Port
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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7
Memory Cards
This chapter describes the optional cards that can be used with the printer and gives
instructions for installation.
Contents
PCMCIA Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
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Memory Cards
PCMCIA Memory Card
PCMCIA Memory Card
A Type I- or Type II-compliant PCMCIA memory card holds extra memory or font options for
the printer. The card is hot-swappable (it can be installed while the printer is on).
Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when
handling any static-sensitive components such as circuit boards and printheads.
To install the PCMCIA card, complete these steps:
Figure 40 • PCMCIA Card Installation
1
2
3
4
PCMCIA card shield
PCMCIA card
Notch
1
2
3
4
Card-eject button
2. Insert the PCMCIA card, with the notch up, into the card slot as shown. Insert it far
enough to make the eject button pop out.
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Memory Cards
PCMCIA Memory Card
3. Reinstall the PCMCIA card shield over the PCMCIA card and card slot.
Note • The PCMCIA card may take a few minutes to initialize. The PAUSE light flashes
while the card initializes. If the card is already initialized, the PAUSE light flashes only
once or twice after the card is installed.
The printer is ready to operate with the additional memory or font option. To be sure that
the card has successfully initialized, print a configuration label as instructed in Print a
card information is listed.
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Memory Cards
CompactFlash Card
CompactFlash Card
A CompactFlash card is a nonvolatile memory card that stores data even when the power to
the printer is turned off. A Type I-compliant CompactFlash card holds extra memory or
optional fonts for your printer.
Caution • This procedure should only be performed by qualified service technicians.
Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when
handling any static-sensitive components such as circuit boards and printheads.
To install a CompactFlash card, complete these steps:
1. Turn the AC power Off (O).
2. Disconnect the AC power cord from the printer.
Figure 41 • Printer Exterior
1
3
2
4
Electronics cover
Screws
Channel
Lip of cover
1
2
3
4
4. Lift the electronics cover at the rear top corner. Pull the corner forward and up, then lift the
cover up and away from the printer.
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Memory Cards
CompactFlash Card
5. Insert the CompactFlash card into the card slot on the upper portion of the option board.
Insert the card with the back (unlabeled) side of the card facing out. The card can be
inserted only one way and should snap into place.
Figure 42 shows where to insert the CompactFlash card.
Figure 42 • Compact Flash Card Insertion
1
2
3
Option board
Card slot
Compact flash card
1
2
3
6. Reinstall the electronics cover by lowering the cover so the lip of the cover goes into the
channel on the top of the printer.
7. Secure the cover by reinstalling the two screws near the bottom of the cover.
8. Reconnect the printer AC power cord.
9. Press and hold CANCEL while turning the printer On (I).
The printer prints a configuration label.
10. Check for the presence of additional memory or optional fonts by looking at the
information on the configuration label.
Note • The CompactFlash card may take a few minutes to initialize. If the process is not
successfully completed within 10 minutes, contact Technical Support at
http://www.zebra.com/SS/service_support.htm for assistance.
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Memory Cards
CompactFlash Card
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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8
Routine Maintenance
Cleaning your printer regularly maintains print quality and may extend the life of the printer.
This section provides routine cleaning and maintenance procedures.
Contents
Cleaning Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Clean Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Clean Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Printhead and Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Replace Fuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
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Routine Maintenance
Cleaning Schedule
Cleaning Schedule
specific procedures.
Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage
caused by any other fluids being used on this printer.
Table 13 • Recommended Printer Cleaning Schedule
Area
Method
Solvent*
Solvent*
Air blow
Solvent*
Air blow
Air blow
Solvent*
Solvent*
Interval
Printhead
Perform these procedures at the following times:
• When CLEAN HEAD NOWappears.
Platen roller
• Direct Thermal Print Mode: After every roll of labels
Transmissive (media) sensor
Media path
or 500 ft (150 m) of fanfold labels.
• Thermal Transfer Print Mode: After every roll
(1500 ft or 450 m) of ribbon.
Ribbon sensor
Label-available sensors
Tear-off bar
Monthly
Snap plate
As needed
* Use Preventative Maintenance kit, part number 47362, or a solution of 90% isopropyl alcohol and 10%
deionized water.
Clean Exterior
Clean the outside surfaces of the printer with a lint-free cloth. Use a mild detergent solution or
desktop cleaner sparingly, as needed.
Caution • Do not use harsh or abrasive cleaning agents or solvents.
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Routine Maintenance
Clean Interior
Clean Interior
After every four rolls of media, inspect the inside of the printer. Use a soft bristle brush or a
vacuum cleaner to remove any dirt and lint from the interior of the printer.
Printhead and Platen Roller
After every roll of ribbon, clean the printhead. Clean the printhead more often if you see
inconsistent print quality, such as voids in the bar code or graphics.
Clean after every roll (1500 feet or 450 m) of thermal transfer ribbon or after every roll
(500 feet or 150 m) of direct thermal labels or when CLEAN HEAD NOWappears on
the LCD.
Note • You do not need to turn off the printer before cleaning the printhead. If power is turned
off, all label formats and images, as well as any temporarily saved parameter settings stored in
the printer’s internal memory, are lost. When power is turned back on, these items must be
reloaded.
If print quality does not improve after you perform this procedure, clean the printhead with
Save-a-Printhead cleaning film. This specially coated material removes contamination
buildup without damaging the printhead. Call your authorized Zebra reseller or distributor for
more information.
Caution • The printhead is hot and can cause severe burns. Allow the printhead to cool.
Caution • Observe proper electrostatic safety precautions when handling any static-
sensitive components such as circuit boards and printheads.
To clean the printhead and platen roller, complete these steps:
1. Open the printhead.
2. Remove the media and ribbon (if loaded).
3. Use Preventative Maintenance kit, part number 47362 or a solution of 90% isopropyl
alcohol and 10% deionized water on an applicator to wipe along the print elements from
printhead.) Allow a few seconds for the solvent to evaporate.
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Routine Maintenance
Clean Interior
Figure 43 • Cleaning the Printhead
3
4
1
2
Applicator
Platen roller
Printhead print elements
Printhead lever
1
2
3
4
4. Rotate the platen roller and clean thoroughly with solvent and an applicator.
5. Brush or vacuum any accumulated paper lint and dust away from the rollers.
6. Reload the media and the ribbon (if required).
7. Close the printhead.
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Routine Maintenance
Clean Interior
Sensors
Brush or vacuum any accumulated paper lint and dust off the sensors whenever the sensors are
blocked. At minimum, clean the sensors according to the recommendations in Cleaning
Ribbon and Label-Available Sensor Locations
Figure 44 • Sensor Locations
1
2
Label-available sensors
Ribbon sensor
1
2
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Routine Maintenance
Clean Interior
Transmissive (Media) Sensor Locations
Figure 45 • Upper Media Sensor
1
Upper media sensor
1
Figure 46 • Lower Media Sensor
1
Lower media sensor
1
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Routine Maintenance
Clean Interior
Snap Plate
the location of the snap plate
Figure 47 • Snap Plate Location
1
2
5
6
4
3
Antenna support screws
Location of right-side snap plate screw
(screw not shown)
1
2
Snap plate
Antenna support
Antenna support frame
Left-side snap plate screw
3
4
5
6
To clean the snap plate, complete these steps:
1. Remove the two screws that secure the snap plate to the antenna support frame.
Important • Do not remove the antenna support screws.
2. Remove the snap plate from the printer.
3. Clean the snap plate with cleaning solvent and a soft cloth.
4. To reinstall the snap plate, slide it back into place until the screw holes on the snap plate
line up with the screw holes in the antenna support frame.
5. Reinstall the two snap plate screws to secure the snap plate to the antenna support frame.
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Routine Maintenance
Replace Fuse
Replace Fuse
The R110Xi fuse must be replaced only by an authorized service technician.
Caution • Turn the AC power switch Off (O) and remove the power cord before performing
this procedure.
The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The AC power entry
module comes with two approved fuses in the fuse holder: one is in-circuit, and the second is
provided as a spare. The end caps of the fuse must bear the certification mark of a known
To replace a faulty fuse, complete these steps:
1. Use a small-blade screwdriver or similar tool to remove the fuse holder.
Figure 48 • AC Power Entry Module
1
2
3
4
Power switch
Fuse holder
AC power entry module
Small-blade screwdriver
1
2
3
4
Important • If you use the spare fuse, be sure to order a replacement fuse from your
authorized Zebra distributor. The spare fuse should be the exact type and rating as the
original in-circuit fuse.
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Routine Maintenance
Replace Fuse
Figure 49 • Fuse Locations
1
2
3
In-circuit fuse
Fuse holder
Spare fuse
1
2
3
3. Snap the fuse holder back into the AC power entry module.
4. Reconnect the power cord, and turn the printer On (I).
Note • If the printer does not power on, an internal component failure may have occurred,
and the printer requires servicing by an authorized service technician.
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Routine Maintenance
Replace Fuse
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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9
Troubleshooting
This chapter provides you with information about LCD, print quality, communications, and
other errors that you might need to troubleshoot.
Contents
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Additional Printer Self Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Communications Diagnostics Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Additional Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
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Troubleshooting
Troubleshooting
Troubleshooting
If an error condition exists with the printer, review this checklist:
more information.
‰ Is the CHECK RIBBON light on when ribbon is loaded properly, or are non-continuous
labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensors
If the labels are not printing or advancing correctly, review this checklist:
on page 50 for more information.
If none of the above suggestions correct the problem, review this checklist:
results to help identify the problem.
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Troubleshooting
LCD Error Messages
LCD Error Messages
causes, and the recommended solutions.
Table 14 • LCD Error Messages
LCD
Possible Cause
Recommended Solution
Thermal Transfer Mode—
Ribbon is not loaded or is
loaded incorrectly.
Load the ribbon correctly, following directions in
RIBBON OUT
Thermal Transfer Mode—
Adjust the media and ribbon sensors. See
sensor is not sensing the ribbon.
Direct Thermal Mode—
Ribbon is loaded.
Make sure that ribbon is not loaded and that the
printer is in Direct Thermal Print Mode. See
Direct Thermal Mode—
Settings are incorrect.
Make sure the printer driver and software settings
are compatible with Direct Thermal Print Mode.
Labels are not loaded or are
loaded incorrectly.
Load the labels correctly. See Loading the Media
PAPER OUT
Media Sensor is not adjusted
correctly.
Check the position of the media sensors, and adjust
if necessary. See Calibrate Media and Ribbon
Printer is set for non-continuous • Make sure the labels and the Media Type
labels but continuous labels are
loaded.
settings match. See Setting Media Type
• Make sure the printer driver or software settings
match the label and Media Type settings.
• Calibrate the printer. For more information, see
The MAX LENGTH setting is
Change the MAX LENGTH setting to a value that
set to a value that is shorter than is at least 1 in. (25 mm) longer than the labels.
the actual length of the label.
The printhead is not fully
closed.
Close the printhead.
HEAD OPEN
One or more of the printhead
elements failed the printhead
element test.
• If the failed elements affect your printing
application, replace the printhead.
HEAD ELEMENT
BAD
• To override this error, disable the head test count
feature on the front panel by defaulting the value
to 0000.
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Troubleshooting
LCD Error Messages
Table 14 • LCD Error Messages (Continued)
LCD
Possible Cause
Recommended Solution
Ribbon is loaded, but the printer • To operate in Direct Thermal mode, remove the
RIBBON IN
is set for Direct Thermal mode.
ribbon.
• To operate in Thermal Transfer mode, leave the
ribbon loaded and change the print method to
Thermal Transfer. See Selecting Print Method
• Ensure that the printer driver and/or software
settings are correctly set (if applicable).
The printhead is over
temperature.
Printing automatically resumes when the printhead
elements cool to an acceptable operating
temperature.
HEAD TOO HOT
Caution • The printhead is hot and can
cause severe burns. Allow the printhead
to cool.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
The printhead requires
cleaning.
Clean the printhead according to the instructions in
CLEAN HEAD NOW
Caution • The printhead is hot and can
cause severe burns. Allow the printhead
to cool.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
If the message does not go away after the printhead
is cleaned, open the printhead and then close it.
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Troubleshooting
LCD Error Messages
Table 14 • LCD Error Messages (Continued)
Possible Cause Recommended Solution
LCD
HEAD COLD
Caution • An improperly connected printhead data or power cable can
cause this error message. The printhead can still be hot enough to cause
severe burns. Allow the printhead to cool.
The printhead is under
temperature.
Continue printing while the printhead reaches the
correct operating temperature. If the error remains,
the environment may be too cold for proper
printing. Relocate the printer to a warmer area.
Printhead data cable is not
properly connected.
Caution • You must turn off the printer before
performing this procedure. Failure to do so can
damage the printhead.
1. Turn off (O) the printer.
2. Disconnect and reconnect the data cable to the
printhead.
3. Ensure that the cable connector is fully
inserted into the printhead connector.
4. Turn on (I) the printer.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
There is not enough memory to Turn the printer off then back on to clear memory,
perform the function shown on and try to print again. If the error recurs, there is
OUT OF MEMORY
the second line of the error
message.
insufficient memory for the label length,
downloaded fonts or graphics, and images.
Ensure that the device, such as Flash memory or
PCMCIA card, is installed and not write-protected
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
Ensure that the data is not directed to a device that
is not installed or available.
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Troubleshooting
Print Quality Problems
Print Quality Problems
Table 15 identifies problems with print quality, the possible causes, and the recommended
solutions.
Table 15 • Print Quality Problems
Problem
Possible Cause
Recommended Solution
General print
quality issues
You are using an incorrect
combination of labels and
ribbon for your application.
Consult your authorized Zebra reseller or
distributor for information and advice.
The printer is set at the incorrect For optimal print quality, set the print speed to the
print speed.
lowest possible setting for your application via
ZPL II, the driver, or the software. See Adjusting
The printer is set at an incorrect For optimal print quality, set the darkness to the
darkness level.
lowest possible setting for your application via the
front panel, the driver, or the software. See
The printhead is dirty.
Clean the printhead according to the instructions in
Caution • The printhead is hot and can
cause severe burns. Allow the printhead
to cool.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
There is light
printing (or no
adjusted.
printing) on the left
or right side of the
label or the printed
image is not sharp.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
Gray lines on blank The printhead is dirty.
labels with no
Clean the printhead according to the instructions in
consistent pattern
Caution • The printhead is hot and can
cause severe burns. Allow the printhead
to cool.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
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Troubleshooting
Print Quality Problems
Table 15 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
Light, consistent
vertical lines
running through the
labels
The printhead or platen roller is Clean the printhead and platen roller as instructed
dirty.
Caution • The printhead is hot and can
cause severe burns. Allow the printhead
to cool.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
Intermittent creases There is too much toggle
on the left and right pressure on the printhead.
edges of the labels
Reduce the toggle pressure. See Adjust Printhead
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
Wrinkled ribbon
The ribbon is not loaded
correctly.
Load the ribbon correctly. See Loading Ribbon
The darkness setting is
incorrect.
Set the darkness to the lowest possible setting for
good print quality. See Adjusting Print Darkness
Incorrect printhead pressure or Set the pressure to the minimum required for good
balance.
print quality. See Adjust Printhead Pressure and
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
The labels are not feeding
correctly. They are shifting
from side to side.
Make sure that the media guide and media supply
guide touch the edge of the media.
Adjust the ribbon strip plate.
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Troubleshooting
Communications Problems
Communications Problems
Table 16 identifies problems with communications, the possible causes, and the recommended
solutions.
Table 16 • Communications Problems
Problem
Possible Cause
Recommended Solution
A label format was sent to The communication
Check the printer driver or software
the printer but was not
recognized. The DATA
light does not flash.
parameters are incorrect.
communications settings (if applicable).
If you are using serial communication, check
the serial port setting in the front panel menu.
Make sure you are using the correct
communication cable. See Data Cable
Using the front panel controls, check the
protocol setting. It should be set to NONE. See
If a driver is used, check the driver
communication settings for your connection.
A label format was sent to The host is set to EPP
the printer. Several labels parallel communications.
print, then the printer
Change the settings on the computer host to
standard parallel communications. See Setting
skips, misplaces, misses, or
The serial communication
distorts the image on the
settings are incorrect.
label.
Ensure that the flow control settings match.
Check the communication cable length. See
requirements.
Check the printer driver or software
communications settings (if applicable).
A label format was sent to The prefix and delimiter
Verify the prefix and delimiter characters. See
the printer but was not
recognized. The DATA
light flashes but no
printing occurs.
characters set in the printer
label format.
requirements.
Incorrect data is being sent
to the printer.
Ensure that ZPL is being used.
Check the communication settings on the
computer. Ensure that they match the printer
settings.
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Troubleshooting
Miscellaneous Printing Problems
Miscellaneous Printing Problems
Table 17 • Miscellaneous Printing Problems
Problem
Possible Cause
The printer was not
Recommended Solution
Press PAUSE on the front panel to pause the
The printer fails to
calibrate or detect the top calibrated for the label being printer, and then press CALIBRATE.
of the label.
used.
The printer is configured for Set the media type to non-continuous media.
continuous media.
The driver or software
configuration is not set
correctly.
Driver or software settings produce ZPL
commands that can overwrite the printer
configuration. Check the driver or software
media-related setting.
RFID labels are not
calibrating correctly. The mistakes the antenna or chip
label is positioned so that it as the leading edge of the
cannot be torn off at the
correct location.
The printer sometimes
1. Press PAUSE on the front panel to pause
the printer, and then press CALIBRATE.
2. If this does not solve the problem, remove
one or two labels from the backing and
position the backing under the upper media
sensor (see Adjust Media Sensors
label.
on the front panel to pause the printer, and
then press CALIBRATE.
3. If this does not solve the problem,
calibration may need to be performed using
non-RFID labels that are the same size as
the RFID labels being used. Before
reloading the RFID labels, select FEED or
LENGTH for the MEDIAPOWERUPand
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Troubleshooting
Printer Diagnostics
Printer Diagnostics
Self tests give information about the condition of the printer. The most commonly used are the
Power-On and the CANCEL self tests.
Caution • Be sure that the print width is set to match the label width you are using before
running any self tests. If the labels are not wide enough, the test may print on the platen
roller and damage it.
Power-On Self Test
The Power-On Self Test (POST) is performed automatically each time the printer is turned on.
During either test sequence, the front panel LEDs light up and the LCD monitors the progress
of the POST. If the printer fails any of these tests, FAILEDshows on the LCD. If this occurs,
notify an authorized Zebra reseller.
Additional Printer Self Tests
These self tests produce sample printouts and provide specific information that help determine
the operating conditions for the printer.
Each self test is enabled by pressing a specific front panel key or combination of keys while
turning the power On (I). Keep the key(s) depressed until the DATA light turns off. When the
POST is complete, the selected self test starts automatically.
Note • When performing a self test, do not send a label format to the printer. For remote hosts,
disconnect all data interface cables from the printer. For printers in Peel-Off Mode, remove the
labels as they come out of the printer.
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Troubleshooting
Printer Diagnostics
CANCEL Self Test
The CANCEL self test prints a printer configuration label, which tells you the current settings
for the printer.
To perform the CANCEL Self Test, complete these steps:
1. Turn Off (O) the printer.
2. Press and hold CANCEL while turning the power On (I). Hold CANCEL until the DATA
light turns off.
Figure 50 • Printer Configuration Label
The printer configuration can be changed by performing a calibration procedure. See Calibrate
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Troubleshooting
Printer Diagnostics
PAUSE Self Test
This self test can be used to provide the test labels required when making adjustments to the
printer’s mechanical assemblies. See the sample printout below.
To perform a PAUSE self test, complete these steps:
1. Turn Off (O) the printer.
2. Press and hold PAUSE while turning the power On (I). Hold PAUSE until the DATA light
turns off.
•
The initial self test prints 15 labels at 2.4 in. (61 mm) per second, then automatically
shows a sample of the labels.
Figure 51 • PAUSE Test Label
•
•
•
•
•
While the printer is paused, pressing CANCEL alters the self test. When PAUSE is
pressed, 15 labels print at 6 in. or 152 mm per second.
While the printer is paused, pressing CANCEL again alters the self test a second time.
When PAUSE is pressed, 50 labels print at 2.4 in. (61 mm per second).
While the printer is paused, pressing CANCEL again alters the self test a third time.
When PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second.
While the printer is paused, pressing CANCEL again alters the self test a fourth time.
When PAUSE is pressed, 15 labels print at the printer’s maximum speed.
To exit this self test at any time, press and hold CANCEL.
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Troubleshooting
Printer Diagnostics
FEED Self Test
This test helps you choose the best darkness setting for your printer.
To perform a FEED self test, complete these steps:
1. Turn Off (O) the printer.
2. Press and hold FEED while turning the power On (I). Hold FEED until the DATA light
turns off.
higher and lower than the darkness value shown on the configuration label.
Figure 52 • FEED Test Label
3. Inspect the labels and determine which one has the best print quality for your application.
The darkness value printed on that label is added to (plus) or subtracted from (minus) the
darkness value specified on the configuration label. The resulting numeric value (0 to 30)
is the best darkness value for that specific label/ribbon combination and print speed.
4. Enter the corresponding darkness and print speed values into the printer through the front
panel.
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Troubleshooting
Printer Diagnostics
FEED and PAUSE Self Test
Performing this self test temporarily resets the printer configuration to the factory default
values. These values are active only until power is turned off unless you save them
permanently in memory.
To perform a FEED and PAUSE self test, complete these steps:
1. Turn Off (O) the printer.
2. Press and hold FEED and PAUSE while turning the power On (I). Hold FEED and
PAUSE until the DATA light turns off.
No labels print at the end of this test.
Communications Diagnostics Test
This test is controlled from the front panel display. See Setting Communications Mode
self test and return to normal operation.
Note • The communications test label prints upside-down.
Figure 53 • Communications Diagnostics Test Label
Additional Printer Diagnostics
Additional diagnostic tests are available for this printer. See the Maintenance Manual for
information about these additional tests.
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A
Specifications
This appendix provides the features of and specifications for the R110Xi/R170Xi printers.
Contents
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Zebra Programming Language (ZPL II®). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . . 142
Print Specifications by Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Ribbon Specifications by Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
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Specifications
Features
Features
This section lists the standard and optional features for the printer.
Standard Features
Note • Printer specifications are subject to change without notice.
•
•
•
•
•
Thermal transfer and direct thermal printing
DRAM 16 MB
USB 2.0 Port
Real-time Clock
Advanced Counter
Print Modes
Five different print modes can be used, depending on the printer options purchased:
•
•
•
Tear-Off Mode: Labels are produced in strips.
Peel-Off Mode: Labels are dispensed and peeled from the backing as needed.
Applicator Mode: The printer is part of a larger label application system.
Zebra Programming Language (ZPL II®)
ZPL features include:
• Downloadable graphics, scalable and
bitmap fonts, and label formats
• Controlled via mainframe, mini-
computer, PC, portable data terminal
• Object copying between memory areas
• Programmable quantity with print, pause,
and cut control
• (RAM, memory card, and internal Flash) • Communicates in printable ASCII
characters
• Code page 850 character set
• Data compression
• Error-checking protocol
• Status message to host upon request
• Serialized fields
• Automatic virtual input buffer
management
• Format inversion
• In-spec OCR-A and OCR-B
• UPC/EAN
• Mirror image printing
• Four-position field rotation
(0°, 90°, 180°, 270°)
• User-programmable password
• Slew command
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Specifications
Features
Bar Codes
Types of bar codes include:
• Bar code ratios—2:1, 7:3, 5:2, 3:1
• LOGMARS
• Codabar (supports ratios of 2:1 up to 3:1) • MaxiCode
• CODABLOCK
• Code 11
• Micro PDF
• MSI
• Code 39 (supports ratios of 2:1 up to 3:1) • PDF-417 (2-dimensional bar code)
• Code 49 (two-dimensional bar code)
• Code 93
• PLANET code
• Plessey
• Code 128 (with subsets A, B, and C and
UCC case codes)
• POSTNET
• Check digit calculation where applicable
• Data Matrix
• QR-Code
• RSS code
• EAN-8, EAN-13, EAN extensions
• ISBT-128
• Standard 2 of 5
• TLC 39
• Industrial 2 of 5
• UPC-A, UPC-E, UPC extensions
• Interleaved 2 of 5 (supports ratios of 2:1
up to 3:1, Modulus 10 Check Digit)
Agency Approvals
Approvals include:
•
•
•
•
•
Binational UL 60950 3rd edition/CSA CAN/CSA-C22.2 No. 60950-00 3rd edition
FCC Part 15.107 and 15.109 Class B
FCC Part 15.247
Canadian ICES-003, Class B
IC RSS-210
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Specifications
General Specifications
General Specifications
Dimensions
Height
R110Xi
R170Xi
15.5 in (393.7 mm)
10.37 in. (263.5 mm)
19.5 in. (495.3 mm)
51 lb. (25 kg)
15.5 in. (393.7 mm)
13.15 in. (334.4 mm)
19.5 in. (495.3 mm)
67 lb. (30.5 kg)
Width
Depth
Weight without options
Electrical Specifications
Power
R110Xi
R170Xi
General
90 to 264 VAC; 48 to 62 Hz
180 W
90 to 264 VAC; 48 to 62 Hz
220 W
Power consumption printing
PAUSE test at slowest speed
Printer idle
20 W
20 W
Environmental Conditions for Operation and Storage
Environment
Mode
Temperature
Relative Humidity
Operation
Thermal Transfer
41° to 104°F
(5° to 40° C)
20 to 85% non-condensing
Direct Thermal
32° to 104°F
(0° to 40° C)
Storage
Thermal Transfer or
Direct Thermal
–40° to 140°F
(–40° to 60° C)
5 to 85% non-condensing
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Specifications
Print Specifications by Model
Print Specifications by Model
Refer to the key and the table that follows for printer specifications.
Model Specifications Key This table contains the key for print specifications for the
tables that follows.
Non-Continuous printing (gap, notch, or hole between labels).
Continuous printing (no gap, notch or hole).
Ladder (rotated) orientation.
ꢀ
ꢁ
Š
Picket fence (nonrotated) orientation.
—
R110Xi
Print Specifications
R110Xi 200 dpi
R110Xi 300 dpi
Printhead resolution
203 dots/inch (8 dots/mm)
300 dots/inch
(12 dots/mm)
Dot size (width×length)
0.0049×0.0049 in.
(0.125×0.125 mm)
0.0033×0.0033 in.
(0.084×0.084 mm)
First dot location (measured from 0.10 ± 0.035 in. (2.5 ± 0.89 mm)
inside media edge)
0.023 ± 0.035 in.
(0.6 ± 0.9 mm)
Maximum print width
4.09 in. (104 mm)
2.4, 3 through 10
4.09 in. (104 mm)
2.4, 3 through 8
Selectable print speeds (inches
per second)
Maximum Print length
39 in. (991 mm)ꢀ
39 in. (991 mm)ꢀ
150 in. (3810 mm)ꢁ
100 in. (3810 mm)ꢁ
Bar code modulus (X) dimension
4.9 mil to 49 milŠ
4.9 mil to 49 mil—
3.9 mil to 39 milŠ
3.33 mil to 33 mil—
Thin film printhead with Element Yes
Energy Equalizer (E )
Yes
3 ®
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Specifications
Print Specifications by Model
R170Xi
Print Specifications
170Xi 200 dpi
170Xi 300 dpi
Printhead resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
Dot size (width×length)
0.0049×0.0049 in.
(0.125×0.125 mm)
0.0033×0.0033 in.
(0.084×0.084 mm)
First dot location (measured from 0.10 ± 0.035 in.
0.10 ± 0.035 in.
(2.5 ± 0.89 mm)
inside media edge)
(2.5 ± 0.89 mm)
Maximum print width
6.6 in. (168 mm)
6.6 in. (168 mm)
2.4, 3, 4, 5, 6, 7, 8
Selectable print speeds
(in. per second)
2.4, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12
Maximum print length
39 in. (99 cm)ꢀ
39 in. (99 cm)ꢀ
100 in. (381 cm)ꢁ
100 in. (254 cm)ꢁ
Bar code modulus (X) dimension
3.9 mil to 39 milŠ
3.9 mil to 39 milŠ
3.33 mil to 33 mil—
3.33 mil to 33 mil—
Thin film printhead with Element Yes
Energy Equalizer (E3)
Yes
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Specifications
Ribbon Specifications by Model
Ribbon Specifications by Model
Refer to the table that follows for ribbon specifications for your type of printer.
Note • Match the ribbon to the label width and printhead width that you are using.
• Ribbon must be wound with the coated side out.
• Ribbon should be at least as wide as the labels to protect the printhead from excessive wear.
Ribbon Specifications
R110Xi
R170Xi
Printhead resolution
203 dots/inch
(8 dots/mm)
300 dots/inch(12 dots/mm)
Ribbon width—Minimum*
Ribbon width—Maximum
0.79 in. (20 mm)
4.33 in. (110 mm)
984 ft (300 m)
2.0 in. (51 mm)
6.7 in. (170 mm)
984 ft (300 m)
Standard length with 2:1 label to
ribbon ratio
Standard length with 3:1 label to
ribbon ratio
1476 ft (450 m)
1476 ft (450 m)
Ribbon core inside diameter
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
Maximum ribbon roll outside
diameter
* For RFID labels, the minimum ribbon width is determined by the minimum label width for the transponder being used. For the
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Specifications
Label Specifications
Label Specifications
R110Xi/R170Xi printers need the correct size and type of labels for best performance. Refer to
the tables that follow for the specifications.
Important • Media registration and minimum label length are affected by label type and
width, ribbon type, print speed, and printer mode of operation. Performance improves as these
factors are optimized. Zebrarecommends qualifying any application with thorough testing.
Label Specifications
R110Xi
R170Xi
Minimum label length
Tear-off
0.7 in. (18 mm)*
**
0.7 in. (18 mm)*
**
RFID labels
Minimum
Maximum
RFID labels
Minimum
Maximum
Total media width
(label + backing, if any)
0.79 in. (20 mm)*
4.5 in. (114 mm)
**
2.00 in. (51 mm)
7.1 in. (180 mm)
**
Total thickness
(includes backing, if any)
0.003 in. (0.076 mm)
0.012 in. (0.305 mm)
3 in. (76 mm)
8.0 in. (203 mm)
0.003 in. (0.076 mm)
0.012 in. (0.305 mm)
3 in. (76 mm)
8.0 in. (203 mm)
Roll media core inside diameter
Maximum roll diameter on
3 in. (76 mm) core
Interlabel gap
Minimum
Preferred
Maximum
0.079 in.(2 mm)*
0.118 in. (3 mm)*
No more than the
No more than the
calibrated length of the calibrated length of the
label.
label.
RFID labels
**
**
Maximum internal fanfold media
pack size (label + backing)
L × W×H
R110Xi 200 dpi
8.0×4.5×4.5 in.
(20×114×114 mm)
8.0×7.1×4.5 in.
(203×114×114 mm)
R110Xi 300 dpi
8.0×5.5×4.5 in.
(203×140×114 mm)
Ticket/tag sensing notch L × W
Ticket/tag sensing hole diameter
0.12×0.25 in. (3×6 mm) 0.12×0.25 in. (3×6 mm)
0.125 in. (3 mm)
0.125 in. (3 mm)
Label registration tolerance
(vertical)
± 0.06 in. (± 1.5 mm)
± 0.070 in. (± 1.8 mm)
Label registration tolerance
(horizontal)
± 0.06 in. (± 1.5 mm)
± 0.070 in. (± 1.8 mm)
* Does not apply to RFID labels.
** This parameter varies for each transponder type. For the list of approved transponders, go to http://www.rfid.zebra.com.
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Specifications
Label Specifications
Black Mark Sensing Only
Label Specifications
R110Xi 200 dpi
R110Xi 300 dpi
R170Xi
Mark length (measuring 0.12 in. (3 mm)ꢂ
parallel to label/tag edge) 0.43 in. (11 mm)ꢃ
0.12 in. (3 mm)ꢂ
0.43 in. (11 mm)ꢃ
0.12 in. (3 mm)ꢂ
0.43 in. (11 mm)ꢃ
Mark width (measuring to 0.43 in. (11 mm) ꢂ
0.43 in. (11 mm) ꢂ
Full media width ꢃ
0.43 in. (11 mm) ꢂ
Full media width ꢃ
perpendicular
label/tag edge)
Full media width ꢃ
Mark location
within 0.040 in. (1 mm) of within 0.040 in. (1 mm) of within 0.040 in. (1 mm) of
the inside media edge
the inside media edge
the inside media edge
Mark density in Optical
Density Unit (ODU)
>1.0
>1.0
>1.0
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Specifications
Label Specifications
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its
subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties
operating and maintaining the equipment described herein. Such proprietary information may
not be used, reproduced, or disclosed to any other parties for any other purpose without the
expressed written permission of Zebra Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and
designs are subject to change without notice.
FCC Compliance Statement
This device complies with Part 15 rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for Class B Digital
Devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a residential
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the product manuals, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, the user is encouraged to do one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
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Proprietary Statement
The user is cautioned that any changes or modifications not expressly approved by Zebra
Technologies could void the user’s authority to operate the equipment. To ensure compliance,
this printer must be used with Shielded Communication Cables.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Canadian DOC Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and
manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct
any such errors and disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or
delivery of the accompanying product (including hardware and software) be liable for any
damages whatsoever (including, without limitation, consequential damages including loss of
business profits, business interruption, or loss of business information) arising out of the use
of, the results of use of, or inability to use such product, even if Zebra Technologies has been
advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
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Warranty Information
Effective December 30, 2002
All new Zebra products are warranted by the manufacturer to be free from defect in material
and workmanship.
Printers and Related Hardware Products
Proof of purchase or shipment date is required to validate the warranty period. The warranty
becomes void if the equipment is modified, improperly installed or used, damaged by accident
or neglect, or if any parts are improperly installed or replaced by the user.
Products returned must be packaged in the original or comparable packing and shipping
container. In the event equipment is not so packaged, or if shipping damage is evident, it will
not be accepted for service under warranty. Surface transportation charges for return to
customers in the continental United States is paid by Zebra. Otherwise, Zebra pays CPT
(carriage paid to) nearest airport; customer pays customs, duties, taxes, and freight from
airport to destination. If Zebra determines that the product returned for warranty service or
replacement is not defective as herein defined, the customer will pay all handling and
transportation costs.
Printers
All printers (excluding printheads) are warranted against defect in material or workmanship
for twelve (12) months from the purchase date.
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Warranty Information
Printheads
Because printhead wear is part of normal operation, the original printhead is covered by a
limited warranty as indicated below. Warranty period begins on purchase date.
Printhead
Warranty Period
6 months
Bar code label and receipt printer printheads
Plastic card printer printheads
12 months
To qualify for this warranty, the printhead must be returned to the factory or to an authorized
service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or
ribbons) for warranty qualification.
However, if it is determined that the use of inappropriate or inferior supplies has caused any
defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s
labor and material charges required to repair the defect. The warranty becomes void if the
printhead is physically worn or damaged; also if it is determined that failure to follow the
preventive maintenance schedule listed in the User Guide has caused defect in the thermal
printhead for which a warranty claim is made.
Related Hardware Items
Products are warranted to be free of defects in material and workmanship from the date of
purchase according to this chart:
Product
Warranty Period
1 month
3 months
1 month
1 year
Accessories
Batteries
Cables
Chargers/Power Supplies
Hardware Keys
Keyboard Display Units
Parts
1 year
6 months
3 months
1 year
®
Pocket Eye
Software
1 month
3 years
®
ZebraNet Print Servers
Defective product must be returned to Zebra for evaluation. In the event of notification of
defect within the warranty period, Zebra will replace the defective item provided there had not
been damage resulting from user abuse, modification, improper installation or use, or damage
in shipping or by accident or neglect.
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Warranty Information
Supplies Products
Supplies are warranted to be free from defect in material and workmanship for a period of
six (6) months for media and twelve (12) months for ribbon from the date of shipment by
Zebra. This is provided the user has complied with storage guidelines, handling, and usage of
the supplies in Zebra printers.
Zebra’s sole obligation under these warranties is to furnish parts and labor for the repair or
possible replacement of products found to be defective in material or workmanship during the
warranty period. Zebra may in its discretion issue a credit for any such defective products in
such amount as it deems reasonable.
Repair Services
Zebra repairs are warranted against defects in material and workmanship for 90 days from the
date of repair by Zebra. This excludes printheads, which are warranted separately. This
warranty does not cover normal wear and tear. This warranty becomes void if the item is
modified, improperly installed or used, or damaged by accident, neglect, or abuse.
Warranty Exclusions & Conditions Statement
The warranties given above are the only warranties given to you. No other warranties, express
or implied, are given. Zebra does not make any implied warranty of merchantability or fitness
for a particular purpose in connection with its sale of products or services. While Zebra’s
desire is to be responsive to your specific needs and questions, Zebra does not assume
responsibility for any specific application to which any Products are applied, including, but not
limited to, compatibility with other equipment. All statements, technical information, or
recommendations relating to Zebra Products are based on tests believed to be reliable, but do
not constitute a guaranty or warranty.
Zebra’s maximum liability for warranty claims is limited to the invoice price of the Product
claimed defective. Zebra does not assume responsibility for delays in replacement or repair of
products. Zebra shall not under any circumstances whatsoever be liable to you or any other
party for loss or profits, lost data, diminution of goodwill, or any other special or consequential
damages whatsoever with respect to any warranty claim made by you. Specifically for
software, Zebra is not liable for any incidental or consequential damages caused by abuse or
misapplication of the software or by its use in violation of the U.S. copyright law or
international treaty. No salesperson, representative, or agent of Zebra is authorized to make
any guaranty, warranty, or representation that contradicts the foregoing. Any waiver,
alteration, addition, or modification to the foregoing warranties must be in writing and signed
by an executive officer of Zebra to be valid.
Zebra Technologies
333 Corporate Woods Parkway
Vernon Hills, IL 60061-3109 U.S.A.
Phone +1 847.634.6700 or +1 800.423.0442
Fax + 1 847.913.8766
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Warranty Information
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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__________________________________________________________________________
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Printer Software
and Firmware
License Agreement
YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF
THIS ZEBRA TECHNOLOGIES PRINTER SOFTWARE AND FIRMWARE LICENSE
AGREEMENT (PSFLA) BEFORE USING THE PRINTER WHICH IS ENCLOSED OR
OTHERWISE ASSOCIATED WITH THIS AGREEMENT. IF YOU DO NOT AGREE
WITH THESE TERMS AND CONDITIONS, DO NOT OPERATE THE PRINTER AND
PLEASE PROMPTLY RETURN THE PRINTER, ENCLOSURES AND ALL PACKAGING
FOR A FULL REFUND.
Zebra Technologies (ZEBRA) hereby grants you a non-exclusive, non-transferable license to
use the SOFTWARE and FIRMWARE embedded in the printer and the accompanying
documentation according to the following terms:
1. The printer enclosed with or otherwise associated with this Agreement has or includes
certain SOFTWARE and FIRMWARE therein which is protected by copyright laws and
international copyright treaties, as well as other intellectual property laws and treaties. The
SOFTWARE and FIRMWARE is licensed, not sold. Such SOFTWARE and/or
FIRMWARE may include, but is not limited to, SOFTWARE and/or FIRMWARE that is
licensed under one or more of the following trademarks: ZPL (Zebra Programming
Language), Zebralink, Web View, Web Alert, ZBI (Zebra Basic Interpreter), BAR-ONE,
ZTools, Utilities, ZebraNet View for IP, ZebraNet Alert, PC Management Program,
ZebraNet View for Networks and ZebraNet Connect.
2. GRANT OF LICENSE. This License grants you the following rights:
•
SOFTWARE and FIRMWARE. You may use, access, display, run, or otherwise
interact with (RUN) the SOFTWARE and FIRMWARE in connection with operating
the printer which is enclosed with or otherwise associated with this PSFLA
(PRINTER). The primary user of the PRINTER may make a second copy for his or
her exclusive use on a portable computer/printer.
•
Storage/Network Use. You may also store or install a copy of the SOFTWARE and
FIRMWARE on a storage device, such as a network server, used only to RUN the
SOFTWARE and FIRMWARE on your other PRINTERS over an internal network;
however, you must acquire and dedicate a license for each separate PRINTER on
which the SOFTWARE and FIRMWARE is RUN from the storage device. A license
for the SOFTWARE and FIRMWARE may not be shared or used concurrently on
different PRINTERS.
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Printer Software and Firmware License Agreement
•
•
Reservation of Rights. All rights not expressly granted are reserved by ZEBRA.
Accessing Services Using the SOFTWARE and FIRMWARE. Your use of any service
accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and
may be governed by separate terms of use, conditions or notices.
3. RESTRICTIONS.
•
You must maintain all copyright notices on all copies of the SOFTWARE and
FIRMWARE.
•
Limitations on modification. You may not modify, adapt, translate, or create
derivative works based on this SOFTWARE OR FIRMWARE or the accompanying
documentation.
•
Limitations of Reverse Engineering, Decompilation and Disassembly. You may not
reverse engineer, decompile, or disassemble the SOFTWARE or the FIRMWARE,
except and only to the extent that such activity is permitted by applicable law
notwithstanding this limitation.
•
•
Rental. You may not rent or lease or lend the SOFTWARE or FIRMWARE.
Support Services. ZEBRA may provide you with support services related to the
SOFTWARE and/or FIRMWARE (SUPPORT SERVICES), in its discretion. Use of
SUPPORT SERVICES, if any, is governed by the ZEBRA policies and programs
described in the user guide, in online documentation, and/or other ZEBRA provided
materials. Any supplemental SOFTWARE or FIRMWARE code provided to you as a
part of SUPPORT SERVICES shall be considered part of the SOFTWARE and/or
FIRMWARE and is subject to the terms of this PSFLA. With respect to technical
information you provide to ZEBRA as part of the SUPPORT SERVICES, ZEBRA
may use such information for its business purposes, including for product support and
development. ZEBRA will not utilize such technical information in a form that
personally identifies you except to the extent necessary to provide you with support.
•
Replacement, Modification and Upgrade of the SOFTWARE and/or FIRMWARE.
ZEBRA reserves the right to replace, modify or upgrade the SOFTWARE and/or
FIRMWARE at any time by offering you a replacement or modified version of the
SOFTWARE and/or FIRMWARE or such upgrade and to charge for such
replacement, modification or upgrade. Any such replacement or modified
SOFTWARE and/or FIRMWARE code or upgrade to the SOFTWARE and/or
FIRMWARE offered to you by ZEBRA shall be considered part of the SOFTWARE
and/or FIRMWARE and subject to the terms of this PSFLA (unless this PSFLA is
superseded by a further PSFLA accompanying such replacement or modified version
of or upgrade to the SOFTWARE and/or FIRMWARE). In the event that ZEBRA
offers a replacement or modified version of or any upgrade to the SOFTWARE and/or
FIRMWARE, (a) your continued use of the SOFTWARE and/or FIRMWARE is
conditioned on your acceptance of such replacement or modified version of or
upgrade to the SOFTWARE and/or FIRMWARE and any accompanying superseding
PSFLA and (b) in the case of the replacement or modified SOFTWARE and/or
FIRMWARE, your use of all prior versions of the SOFTWARE and/or FIRMWARE
is terminated.
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4. TERMINATION. Without prejudice to any other rights, ZEBRA may terminate this
PSFLA if you fail to comply with the terms and conditions of this PSFLA. ZEBRA may
terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and/or
FIRMWARE or any replacement or modified version of or upgrade to the SOFTWARE
and/or FIRMWARE and conditioning your continued use of the SOFTWARE and/or
FIRMWARE or such replacement, modified or upgraded version on your acceptance of
such superseding PSFLA. In addition, ZEBRA may terminate this PSFLA by notifying
you that your continued use of the SOFTWARE and/or FIRMWARE is prohibited. In the
event that ZEBRA terminates this PSFLA, you must immediately stop using the
SOFTWARE and/or FIRMWARE and destroy all copies of the SOFTWARE and/or
FIRMWARE and all of its component parts.
5. COPYRIGHT. All title and copyrights in and to the SOFTWARE and FIRMWARE, the
accompanying printed materials, and any copies of the SOFTWARE and FIRMWARE,
are owned by ZEBRA or its suppliers. All title and intellectual property rights in and to
the content which may be accessed through use of the SOFTWARE and/or FIRMWARE is
the property of the respective content owner and may be protected by applicable copyright
or other intellectual property laws and treaties. This PSFLA grants you no rights to use
such content. If this SOFTWARE and/or FIRMWARE contains documentation which is
provided only in electronic form, you may print one copy of such electronic
documentation. You may not copy the printed materials accompanying the SOFTWARE
and/or FIRMWARE.
6. U.S. GOVERNMENT RESTRICTED RIGHTS. All SOFTWARE and/or FIRMWARE
provided to the U.S. Government pursuant to solicitations issued on or after December 1,
1995 is provided with the commercial rights and restrictions described elsewhere herein.
All SOFTWARE and/or FIRMWARE provided to the U.S. Government pursuant to
solicitations issued prior to December 1, 1995 is provided with RESTRICTED RIGHTS
as provided for in FAR, 48 CFR 52.227-14 (JUNE 1987) or DFAR, 48 CFR 252.227-7013
(OCT 1988), as applicable.
7. EXPORT RESTRICTIONS. You agree that you will not export or re-export the
SOFTWARE and/or FIRMWARE, any part thereof, or any process or service that is the
direct product of the SOFTWARE and/or FIRMWARE (the foregoing collectively
referred to as the RESTRICTED COMPONENTS), to any country, person or entity
subject to U.S. export restrictions. You specifically agree not to export or re-export any of
the RESTRICTED COMPONENTS (i) to any country to which the U.S. has embargoed
or restricted the export of goods or services, which currently include, but are not
necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan and Syria, or to any
national of any such country, wherever located, who intends to transmit or transport the
RESTRICTED COMPONENTS back to such country; (ii) to any person or entity who
you know or have reason to know will utilize the RESTRICTED COMPONENTS in the
design, development or production of nuclear, chemical or biological weapons; or (iii) to
any person or entity who has been prohibited from participating in U.S. export
transactions by any federal agency of the U.S. government. You warrant and represent that
neither the U.S. Commerce Department, Bureau of Export Administration nor any other
U.S. federal agency has suspended, revoked or denied your export privileges.
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Printer Software and Firmware License Agreement
8. DISCLAIMER OF WARRANTIES. ZEBRA AND ITS SUPPLIERS PROVIDE THE
SOFTWARE AND/OR FIRMWARE “AS IS” AND WITH ALL FAULTS, AND
HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER
EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY
(IF ANY) IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OF
FITNESS FOR A PARTICULAR PURPOSE, OF LACK OF VIRUSES, AND OF LACK
OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT. ALSO, THERE IS NO
WARRANTY OR CONDITION OF TITLE, OF QUIET ENJOYMENT, OR OF
NONINFRINGEMENT. THE ENTIRE RISK ARISING OUT OF THE USE OR
PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU. ZEBRA
DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE OR
FIRMWARE WILL BE UNINTERRUPTED OR ERROR FREE.
9. EXCLUSION OF ALL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT SHALL ZEBRA OR ITS SUPPLIERS BE
LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT,
SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING,
WITHOUT LIMITATION, DAMAGES FOR ANY INJURY TO PERSON OR
PROPERTY, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION,
LOSS OF BUSINESS INFORMATION, FOR LOSS OF PRIVACY FOR FAILURE TO
MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE,
FOR NEGLIGENCE, AND FOR ANY PECUNIARY OR OTHER LOSS
WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF
OR INABILITY TO USE THE SOFTWARE OR FIRMWARE, WHETHER BASED ON
CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF
ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. THIS EXCLUSION OF DAMAGES SHALL BE EFFECTIVE
EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
10. LIMITATIONS AND RELEASE OF LIABILITY.
•
To the extent that the SOFTWARE and/or FIRMWARE covered by this PSFLA
includes emulation libraries, emulation libraries are offered “as is”. ZEBRA does not
provide any warranty associated with the emulation libraries.
•
The emulation library does not work 100% correctly or cover 100% of the
functionality of the printer language being emulated. Modifications may be required
for each target application. If such modification is necessary, prior to making any such
modification, you are required to contact ZEBRA to obtain express written consent to
make such modification.
•
If the emulation library is sold separately by an authorized party other than ZEBRA
(RESELLER—A party other than ZEBRA which is authorized by ZEBRA to
distribute the SOFTWARE and/or FIRMWARE with its application so long as the
SOFTWARE and/or FIRMWARE is used with a ZEBRA printer) or is sold bundled
with a printer to an end-user by a RESELLER, and if claims are made by the
RESELLER that the emulation library performs as a 100% emulation solution,
ZEBRA is not responsible if the emulation library does not work as advertised by the
RESELLER. Furthermore, ZEBRA is not liable for any damages directly or indirectly
relating to such emulation library which is sold separately by the RESELLER or
which is sold bundled with a printer to an end-user by the RESELLER.
•
The SOFTWARE and FIRMWARE was provided to you at no additional charge and
ZEBRA has included in this PSFLA terms that disclaim all warranties and liability for
the SOFTWARE and FIRMWARE. To the full extent allowed by law, YOU HEREBY
RELEASE ZEBRA AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY
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ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE
SOFTWARE AND/OR FIRMWARE OR ITS USE. If you do not wish to accept the
SOFTWARE OR FIRMWARE under the terms of this PSFLA, do not use the
PRINTER enclosed with or otherwise associated with this PSFLA.
11. GOVERNING LAW. If you acquired the SOFTWARE and/or FIRMWARE in the United
States of America, the laws of the State of Illinois, U.S.A. will apply to this contract. If
you acquired this SOFTWARE and/or FIRMWARE outside of the United States of
America, then local law may apply. If any provision of this PSFLA is held invalid, the
remainder of this PSFLA shall continue in full force and effect.
12. QUESTIONS. Should you have any questions, or if you desire to contact ZEBRA for any
reason, please contact the ZEBRA subsidiary serving your country, or write:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, IL 60061
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Notes • ___________________________________________________________________
__________________________________________________________________________
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__________________________________________________________________________
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__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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Index
CompactFlash card
E
configuration
Electronic Product Code (EPC)
configuration label
continuous media
F
D
data connections
fonts
front panel
data source
diagnostics
direct thermal mode
G
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Index
list settings
H
load the printer
I
IP settings
M
media
L
label top
label-available sensor
media and ribbon sensor calibration
LCD messages
media sensor
memory card installation
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Index
print quality
N
print server settings
network configuration label
non-continuous media
printer settings
O
P
parallel port
passwords
PCMCIA card
pin configuration
platen roller
print configuration label
CANCEL self test, 135
print modes
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Index
printer settings (continued)
RFID
printhead
ribbon
R
R110Xi
R170Xi
read power
read RFID tag
ribbon sensor
RTC (Real-time clock) setting
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Index
specifications
S
scratch test
self tests
Sensor Profile calibration
sensors
T
Tear-Off Mode
Tear-Off mode
thermal transfer mode
serial port
top of label
transmissive (media) sensor
transponders
setup mode
shipping
snap plate
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Index
troubleshooting
Wireless Print Server settings
types of media
write power
U
USB 2.0 port
X
V
Z
Zebra Programming Language (ZPL II)
W
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Index
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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__________________________________________________________________________
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Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109 U.S.A.
Telephone: +1 847.634.6700
Facsimile: +1 847.913.8766
Zebra Technologies Europe Limited
Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Telephone: +44 (0) 1494 472872
Facsimile: +44 (0) 1494 450103
Customer Order # 23063L-003
Manufacturer Part # 23063L-003 Rev. 2
© 2004 ZIH Corp.
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