Wyse Technology Computer Drive X90 User Manual
Installation Guide  
Wyse® X90 and X90e Mobile Thin Clients  
Flash and Memory Upgrade Kit  
Issue: 042810  
PN: 883884-21L Rev. A  
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Regulatory Compliance for Wyse Products  
Basic EMC and Safety Requirements  
Wyse appliances are compliant with the regulatory requirements in the regions listed below.  
U.S.A. - FCC Part 15 (class B)  
Canada - CAN/CSA-C22 No. 60950  
Europe - EN 55022 (class B), EN 61000-3-2 (class A), EN 61000-3-3, EN 90650-1:2000+ALL  
Canadian DOC Notices  
Class A  
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out  
in the Radio Interference Regulations of the Canadian Department of Communications.  
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux  
appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le  
Ministère des Communications du Canada.  
Class B  
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out  
in the Radio Interference Regulations of the Canadian Department of Communications.  
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux  
appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le  
Ministère des Communications du Canada.  
Device Power Supply  
Use only the external power supply that comes with your mobile thin client. For power and voltage ratings, see  
the serial number label or regulatory label on your device. For power adapter replacement, contact your Wyse  
Service Representative. For proper replacement compare the labels on both mobile thin client and power  
adapter to ensure that their voltages match.  
Warning  
Use of any other power adapter may damage your mobile thin client or the power adapter. The  
damage caused by an improper power adapter is not covered by warranty.  
Battery Information  
The model H12V mobile thin client, products X90 and X90e, contains an internal button cell battery replaceable  
by Wyse or one of our Authorized Service Centers. For service, visit  
http://www.wyse.com/serviceandsupport/service/service.asp.  
Warning  
There is a risk of explosion if the battery is replaced by an incorrect type. Always dispose of used  
batteries according to the instructions accompanying the battery.  
Perchlorate Materials - Special Handling May Be Required under California Code of  
Regulations, title 22. (Only required within the U.S.A.)  
The model H12V mobile thin client, products X90 and X90e, contains a user-replaceable battery pack. The  
battery is designed to work with your Wyse mobile thin client. Do not use a battery from other mobile thin clients  
or laptop computers with your mobile thin client. Replace the battery only with a compatible battery purchased  
from a Wyse Authorized Service Center. For service, visit  
http://www.wyse.com/serviceandsupport/service/spares.asp.  
Caution  
Misuse of the battery pack may increase the risk of fire of chemical burn. Do not puncture,  
incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the  
battery away from children. Handle damaged or leaking batteries with extreme care. Damaged  
batteries may leak and cause personal injury or equipment damage.  
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Contents  
About this Guide  
Finding the Information You Need in this Guide  
Wyse Technical Support  
Wyse Online Community  
Related Online Resources Available at Wyse  
Getting Started  
1
1
1
1
1
2
Kit Warranty  
Kit Contents  
2
2
Required Tools and Materials  
Installing the Upgrade Kit  
3
4
Verifying the Mobile Thin Client’s Operation  
7
Attaching the Upgrade Serial Label 10  
Figures 11  
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Contents  
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Wyse® X90 and X90e Mobile Thin Clients  
Flash and Memory (RAM) Upgrade Kit  
Installation Guide  
About this Guide  
This guide describes how to install the 1-GB or 2-GB flash and 2-GB RAM Upgrade Kit in  
a Wyse X class mobile thin client. The information in this document is intended for users of  
the following mobile thin client products:  
•
•
X90  
X90e  
Finding the Information You Need in this Guide  
You can use either the Search window or Find toolbar to locate a word, series of words, or  
partial word in an active PDF document. For detailed information on using these features,  
refer to the Help in your PDF reader.  
Wyse Technical Support  
To access Wyse technical resources, visit http://www.wyse.com/support. If you still have  
questions, you can submit your questions using the Wyse Self-Service Center (on the  
Wyse.com home page, go to Support | Knowledge Base | Home tab) or call Customer  
Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours of operation are from  
6:00 A.M. to 5:00 P.M. Pacific Time, Monday through Friday.  
To access international support, visit http://www.wyse.com/global.  
Wyse Online Community  
Wyse maintains an online community where users of our products can seek and  
exchange information on user forums. Visit the Wyse Online Community forums at:  
http://community.wyse.com/forums.  
Related Online Resources Available at Wyse  
Wyse mobile thin client features can be found in the datasheet for your specific model.  
Datasheets are available on the Wyse Web site. Go to http://www.wyse.com/products,  
click the Wyse Thin Clients link, click the link for your mobile thin client, and then click the  
Download Datasheet link.  
Administrator and User documentation for your mobile thin client model are available at:  
http://www.wyse.com/manuals.  
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If you need to upgrade your operating system, contact Wyse Customer Support at:  
http://www.wyse.com/support.  
Wyse Thin Computing Software is available on the Wyse Web site at:  
http://www.wyse.com/products/software.  
Getting Started  
This section provides information about your flash and RAM kit warranty, kit contents, and  
required tools.  
Kit Warranty  
The warranty on this kit assumes the remaining months of warranty of the mobile thin  
client in which it is installed, or for 90 days, whichever is greater. Installation of this kit will  
not void the factory warranty, however the user will be responsible for damage due to  
improper installation.  
Kit Contents  
®
®
Included in the kit is a 1-GB or 2-GB flash module (with Microsoft Windows XP  
Embedded pre-loaded) and a 1-GB RAM module. See Figures 1 and 2 for your mobile  
thin client module type. See Figure 3 for the upgrade serial label that you will attach to  
your mobile thin client.  
Figure 1 Flash module types  
Figure 2 RAM module types  
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Figure 3 Upgrade Serial Label  
Required Tools and Materials  
You will need the following recommended tools to install the kit:  
Small Phillips screwdriver  
Plastic alignment tools or equivalent  
•
•
Figure 4 Recommended tools  
Warning  
Flash and RAM modules may be susceptible to damage by Electro-Static  
Discharge (ESD). All industry-standard cautions should be followed to avoid  
ESD. Before you remove or install a modules, touch any metal part of the  
chassis and keep that contact with the chassis during the installation  
process.  
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4
Installing the Upgrade Kit  
To install the 1-GB or 2-GB flash and 1-GB RAM Upgrade Kit in an X90 or X90e mobile  
thin client:  
Caution  
Follow all precautions listed in the Quick-Start Guide that came with your  
mobile thin client for disconnecting and reconnecting the mobile thin client.  
1. Perform a proper shutdown of the mobile thin client by closing all files and ending your  
session, and then press the power button to turn off the mobile thin client.  
2. Unplug the power cord and power adapter, and remove any other cables from the  
mobile thin client prior to disassembly.  
3. Position the mobile thin client face down, and then using a small Phillips screwdriver  
remove eight (8) screws from the bottom of the unit as indicated in Figure 5.  
Figure 5 Removing bottom screws from access cover  
4. Using a flat edge tool, preferably plastic, insert its tip in the depressed area as shown  
in Figure 6 and carefully lift up the cover to remove.  
Figure 6 Lifting off the access cover  
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5. To remove the existing flash module, depending on the type of module you have, you  
must either pull up the module in the direction as shown in Figure 7, or remove the two  
screws as shown in Figure 8. Rock the module carefully until free of the connector.  
Warning  
Flash and RAM modules may be susceptible to damage by Electro-Static  
Discharge (ESD). All industry-standard cautions should be followed to avoid  
ESD. Before you remove or install a modules, touch any metal part of the  
chassis and keep that contact with the chassis during the installation  
process.  
Figure 7 Removing an older-type flash module  
Figure 8 Removing screws from newer-type flash module  
6. Install the new flash module in the reverse order of removing the old module.  
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7. To remove the existing RAM module, use your fingers to unlock the two locking clamps  
at either side of the module by pushing the clamps in the direction of the arrows shown,  
see Figure 9. The module should pop up from its socket. Lift out the RAM module.  
Figure 9 Removing the RAM module  
8. Insert the new RAM module into the connector of the original module, and then press  
down on the module so that the two locks will snap in place, securing the module.  
9. Replace the access cover in the reverse order as shown in Figures 5 and 6.  
10.Reconnect the power cord and power adapter.  
11. Proceed to "Verifying the Mobile Thin Client’s Operation."  
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Verifying the Mobile Thin Client’s Operation  
To verify that the mobile thin client works properly:  
1. Reconnect the power cord and power adapter, and then press the power button on the  
mobile thin client to apply power.  
2. After the mobile thin client restarts, close three windows that have opened on the  
screen by following these instructions:  
a. Click Close to close the WinPing window, see Figure 10.  
Caution  
DO NOT click Ping or this test will fail.  
Figure 10 Closing the WinPing window  
b. Click on the X in the upper right corner of the DOS window, see Figure 11.  
Figure 11 Closing the DOS window  
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c. Click Shutdown in the XPE TEST window to shutdown the mobile thin client, see  
Figure 12.  
Figure 12 Shutting down from the XPE TEST window  
3. Press the power button on the mobile thin client for it to restart.  
4. From the desktop, click Start | About to open the Client Information window, see  
Figures 13.  
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Figure 13 Client Information  
5. Verify that the MAC address and Serial Number matches the serial number and MAC  
address on the thin client.  
6. Verify that the RAM Configuration is approximately 1984 MB.  
7. Verify that the Flash Configuration is less than 1024 MB for a 1-GB flash upgrade  
and less than 2048 MB for a 2-GB flash upgrade.  
8. Click OK to close the Client Information window. The mobile thin client is ready for  
operation and setup by the Administrator.  
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10  
Attaching the Upgrade Serial Label  
The Wyse conversion kit is supplied with a serial label that must be attached to each  
mobile thin client. Attach the label as shown in Figure 14. Sufficient labels must be  
purchased for mobile thin clients to be upgraded.  
Caution  
Failure to install the label may cause the mobile thin client to receive  
incorrect replacement parts if sent in for service.  
Figure 14 Attaching the Upgrade Serial Label  
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11  
Figures  
1
2
3
4
Flash module types  
RAM module types  
Upgrade Serial Label  
Recommended tools  
2
2
3
3
5
6
7
8
Removing bottom screws from access cover  
Lifting off the access cover  
Removing an older-type flash module  
Removing screws from newer-type flash module  
4
4
5
5
9
Removing the RAM module  
Closing the WinPing window  
6
7
10  
11  
12  
13  
14  
Closing the DOS window  
Shutting down from the XPE TEST window  
Client Information  
Attaching the Upgrade Serial Label 10  
7
8
9
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Installation Guide  
Wyse® X90 and X90e Mobile Thin Clients  
Flash and Memory Upgrade Kit  
Issue: 042810  
Written and published by:  
Wyse Technology Inc., April, 2010  
®
®
Created using FrameMaker and Acrobat  
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