Whirlpool Washer 3953962 User Manual

ONE AND TWO SPEED  
AUTOMATIC WASHERS  
Use & Ca re Guide  
For questions about features, operation/performance,  
parts, accessories or service call: 1-800-253-1301  
or visit our website at  
Table of Contents.......................................................2  
3953962  
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WASHER SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all  
safety messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and either the word “DANGER” or  
“WARNING.” These words mean:  
You can be killed or seriously injured if you don't  
immediately follow instructions.  
You can be killed or seriously injured if you don't  
follow instructions.  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you  
what can happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic  
precautions, including the following:  
Read all instructions before using the washer.  
Do not allow children to play on or in the washer. Close  
supervision of children is necessary when the washer  
is used near children.  
Do not wash articles that have been previously  
cleaned in, washed in, soaked in, or spotted with  
gasoline, dry-cleaning solvents, other flammable,  
or explosive substances as they give off vapors  
that could ignite or explode.  
discarded,  
Before the washer is removed from service or  
remove the lid.  
Do not reach into the washer if the tub or agitator is  
moving.  
Do not add gasoline, dry-cleaning solvents, or  
other flammable, or explosive substances to the  
wash water. These substances give off vapors  
that could ignite or explode.  
Do not install or store the washer where it will be  
exposed to the weather.  
Do not tamper with controls.  
Under certain conditions, hydrogen gas may be  
produced in a hot water system that has not been  
used for 2 weeks or more. HYDROGEN GAS IS  
EXPLOSIVE. If the hot water system has not  
been used for such a period, before using the  
washing machine, turn on all hot water faucets  
and let the water flow from each for several  
minutes. This will release any accumulated  
hydrogen gas. As the gas is flammable, do not  
smoke or use an open flame during this time.  
Do not repair or replace any part of the washer or  
attempt any servicing unless specifically recommended  
in this Use and Care Guide or in published user-repair  
instructions that you understand and have the skills to  
carry out.  
See Installation Instructions for grounding  
requirements.  
SAVE THESE INSTRUCTIONS  
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PARTS AND FEATURES  
This manual covers several different models. The washer you have purchased may have some or all of the parts and features listed  
below.  
1
2
3
4
5
6
7
8
1. Control panel  
7. Basket  
8. Tub  
2. Model and serial number label  
3. Liquid fabric softener dispenser  
4. Agitator  
Additional features  
Self-cleaning lint filter  
5. Lid  
White porcelain basket  
6. Liquid bleach dispenser  
On some models  
Control panel  
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Loa ding  
WASHER USE  
Loading suggestions  
For these suggested full-sized loads, set the LOAD SIZE selector  
to the highest load size setting.  
Understa nding Wa sher Cycles  
SUPER CAPACITY WASHERS  
When the Cycle Control knob is set to a number and pulled out,  
the washer fills (to the selected load size) before agitation and  
timing start. The washer begins agitating immediately after filling;  
agitation occurs with the washer lid up or down.  
Heavy Work Clothes  
3 pair pants  
3 shirts  
1 coverall  
1 overall  
4 pair jeans  
During agitation, the agitator creates a continuous rollover action  
that provides a thorough cleaning of the wash load.  
Delicates  
3 camisoles  
1 quilted robe  
4 slips  
2 bras  
2 nighties  
1 baby’s dress  
4 panties  
Towels  
10 bath towels  
10 hand towels  
14 wash cloths  
1 bath mat  
After agitation starts, the Cycle Control knob turns clockwise until  
it points to an OFF area and the cycle ends.  
NOTE: The washer pauses briefly throughout each cycle. These  
pauses are normal for washer operation.  
Mixed Load  
3 double sheets  
4 pillowcases  
8 T-shirts  
2 shirts  
2 blouses  
8 handkerchiefs  
WASH  
RINSE  
6 pair shorts  
1. Fill  
1. Fill  
Norma l Wa sher Sounds  
Your new washer may make sounds your old one didn’t. Because  
the sounds might be unfamiliar, you may be concerned about  
them. These sounds are normal.  
2. Wash  
2. Rinse  
3. Drain  
selected  
time  
During washing  
When you select a small load size setting, your washer has a  
lower water level. This can cause a clicking sound from the upper  
part of the agitator.  
3. Drain  
No agitation  
No agitation  
During drain  
If water is drained quickly from your washer (depending on your  
installation), you may hear air being pulled through the pump  
during the end of draining.  
4. Spin  
4. Spin-Spray  
rinse  
After drain and before spin  
When the cycle changes from draining to spinning, you may hear  
gears engaging.  
5. Spin  
6. Off  
The Permanent Press cycle  
partially drains, fills, agitates  
briefly, and drains.  
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1. Measure detergent and pour it into the washer. If desired, add  
powdered or liquid color safe bleach. Add extra detergent for  
the Ex-Heavy cycle.  
Sta rting Your Wa sher  
Drop a sorted load of clothes loosely into your washer.  
Load evenly to maintain washer balance. Mix large and  
small items.  
Items should move easily through the wash water.  
Overloading can cause poor cleaning.  
Fire Hazard  
Never place items in the washer that are  
dampened with gasoline or other flammable  
fluids.  
To reduce wrinkling of permanent press clothes and some  
synthetic knits, use a large load size to provide more  
space (see step 5).  
2. (OPTIONAL STEP) Pour measured liquid chlorine bleach into  
the liquid chlorine bleach dispenser. Bleach will be dispensed  
automatically during the wash part of the cycle.  
No washer can completely remove oil.  
Do not dry anything that has ever had any type of  
oil on it (including cooking oils).  
Doing so can result in death, explosion, or fire.  
Never use more than 1 cup (250 mL) for a full load. Use  
less with a smaller load size.  
WARNING  
Follow the manufacturer’s directions for safe use.  
To avoid spilling, use a cup with a pouring spout. Do not  
let bleach splash, drip, or run down into the washer  
basket.  
Use only liquid chlorine bleach in this dispenser.  
3. (OPTIONAL STEP) Pour measured liquid fabric softener into  
the liquid fabric softener dispenser (on some models).  
Softener is added automatically during the rinse portion of  
the cycle.  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Do not use an adapter.  
Do not use an extension cord.  
Failure to follow these instructions can result in  
death, fire, or electrical shock.  
Dilute liquid fabric softener by filling the dispenser with warm  
water until liquid reaches the crossbar in the opening.  
Do not spill or drip any fabric softener on the clothes.  
Use only liquid fabric softener in this dispenser.  
NOTE: On models without a fabric softener dispenser, see  
"Adding Liquid Fabric Softener."  
4. Close the washer lid.  
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5. Turn the LOAD SIZE selector to the correct setting for your  
Refer to Understanding Washer Cycles” to learn what  
happens during a wash cycle.  
wash load and the type of fabric being washed.  
NOTE: This manual covers several different models. The washer  
you purchased may vary from the model shown and will not have  
all of the cycles described.  
Choose a load size that allows the load to move freely for  
best fabric care. See "Loading".  
You may change the load size selection after the washer  
has started filling by turning the selector to a different  
setting.  
6. Set the TEMPERATURE selector to the correct setting for the  
type of fabric and soils being washed. Use the warmest water  
safe for fabric. Follow garment label instructions.  
Water Temp  
Use For  
Hot  
Whites and pastels  
111°F (44°C)  
or above  
Heavy and greasy soils  
Cycle Control knob  
Warm  
Bright colors  
90°-110°F  
(32°-43°C)  
Normal cycle  
Moderate to light soils  
This cycle features high-speed agitation and longer spin speeds  
to shorten drying time. Use this cycle for cleaning cotton and  
linen fabrics. Select up to 14 minutes of wash time, depending on  
whether your load is heavily, moderately, or lightly soiled.  
Cold  
70°-90°F  
(21°-32°C)  
Colors that bleed or fade  
Light soils  
Ex-Heavy - Select this 18-minute cycle to wash heavily soiled  
loads that need maximum soil removal. Use two times the  
recommended amount of detergent for this cycle.  
NOTE: In wash water temperatures colder than 70ºF  
(21ºC), detergents do not dissolve well. Soils can be difficult  
to remove. Some fabrics can retain wear wrinkles and have  
increased pilling (the formation of small lint-like balls on the  
surface of garments).  
Permanent Press cycle  
This cycle features a cool-down rinse to help reduce wrinkling.  
Select up to 10 minutes of wash time for cleaning permanent  
press and some synthetic fabrics that are lightly to moderately  
soiled.  
7. Push in the Cycle Control knob and turn it clockwise to the  
wash cycle you want. Reduce the wash time when using a  
small load size setting. See “Selecting a Cycle and Time.”  
Gentle/Delicates  
This cycle features low agitation speed for gentle soil removal.  
Low spin speeds help reduce wrinkling. Use this 6-minute cycle  
for cleaning lightly to moderately soiled delicate items and  
washable knits.  
Gentle cycle  
Pull out the Cycle Control knob to start the washer.  
This cycle features a brief series of agitations and soaks, followed  
by a short spin. Select up to 6 minutes of wash time to gently  
clean special-care items that are lightly to moderately soiled.  
To stop or restart your washer  
To stop the washer at any time, push in the Cycle Control  
knob.  
Pre-Wash cycle  
To restart the washer, close the lid (if open) and pull out  
the Cycle Control knob.  
This cycle features a brief period of agitation to help remove  
heavy soils and stains that need pretreatment. Use the amount of  
detergent or presoak additive recommended by the  
manufacturer. After the Pre-Wash cycle ends, add detergent and  
set a new wash cycle.  
Selecting a Cycle a nd Time  
This section describes the available wash cycles and will help  
you make the best cycle selections for your wash loads. Each  
cycle is designed for different types of fabric and soil levels.  
Rinse a nd Spin  
The washer pauses briefly throughout each cycle. These  
pauses are normal. Refer to Normal Washer Sounds” to  
learn more about the sounds you may hear during a wash  
cycle.  
When using extra detergent for heavily soiled clothes, or washing  
special-care items, you may find an extra rinse and spin is  
needed.  
1. Push in the Cycle Control knob and turn it clockwise to any of  
the Rinse settings.  
2. Pull out the Cycle Control knob. The washer fills to the  
selected load size, agitates, drains, and spins.  
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Cleaning the liquid fabric softener dispenser  
Flush dispenser periodically with warm water, as shown. Remove  
the dispenser by grasping the top of the dispenser with both  
hands and squeezing and pushing upwards with thumbs. Clean  
the dispenser by rinsing it under a water faucet. Replace it after  
cleaning.  
Dra in a nd Spin  
A drain and spin may help shorten drying times for some heavy  
fabrics or special-care items by removing excess water.  
1. Push in the Cycle Control knob and turn it clockwise to any of  
the Spin settings.  
NOTE: Do not wash clothes with this dispenser removed. Do not  
add detergent or bleach to this dispenser; it is for liquid fabric  
softener use only.  
2. Pull out the Cycle Control knob. The washer drains, then  
spins.  
Adding Liquid Fa bric Softener  
Always dilute fabric softener with ½ to 1 cup (125 to 250 mL)  
warm water. Undiluted fabric softener can stain fabrics.  
Add diluted fabric softener only in the final rinse.  
Fabric softener should not be mixed with other laundry  
products. Greasy stains can form. To remove greasy stains,  
wet the stain and rub with liquid detergent or a bar of soap.  
Rewash.  
Wa te r Inlet Hoses  
Too much fabric softener can make some items (diapers and  
towels) nonabsorbent. If this happens, use less fabric  
softener, or do not use it every time.  
Replace inlet hoses after five years of use to reduce the risk of  
hose failure. Periodically inspect and replace inlet hoses if  
bulges, kinks, cuts, wear or leaks are found.  
When replacing your inlet hoses, mark the date of replacement  
on the label with a permanent marker.  
Se lf-Cle a ning Lint Filte r  
Your washer has a self-cleaning lint filter at the bottom of the  
basket. Wash and rinse water flow over the filter during agitation,  
separating the lint from the water. The lint spins out of the system  
during the spin part of the cycle.  
Va ca tion, Stora ge a nd Moving Ca re  
Install and store your washer where it will not freeze. Because  
some water may stay in the hoses, freezing can damage your  
washer. If storing or moving your washer during freezing weather,  
winterize it.  
Non-use or vacation care  
Operate your washer only when you are at home. If you will be on  
vacation or not using your washer for an extended period of time,  
you should:  
If your washer drains into a tub, remove any lint collected in the  
tub or strainer.  
Unplug washer or disconnect power.  
Turn off the water supply to the washer. This helps avoid  
accidental flooding (due to a water pressure surge) while you  
are away.  
WASHER CARE  
To winterize washer  
1. Shut off both water faucets.  
2. Disconnect and drain water inlet hoses.  
3. Put 1 quart (1 L) of R.V.-type antifreeze in the basket.  
Clea ning Your Wa sher  
Cleaning the exterior  
4. Run washer on a drain and spin setting (see Drain and Spin)  
Use a soft, damp cloth or sponge to wipe up any spills such as  
detergent or bleach. Occasionally wipe the outside of your  
washer to keep it looking new.  
for about 30 seconds to mix the antifreeze and water.  
5. Unplug washer or disconnect power.  
To use washer again  
Cleaning the interior  
1. Flush water pipes and hoses.  
2. Reconnect water inlet hoses.  
3. Turn on both water faucets.  
4. Plug in washer or reconnect power.  
Clean your washer interior by mixing 1 cup (250 mL) of chlorine  
bleach and 2 cups (500 mL) of detergent. Pour this into your  
washer and run it through a complete cycle using hot water.  
Repeat this process if necessary.  
NOTE: Remove any hard water deposits using only cleaners  
labeled as washer safe.  
5. Run the washer through a complete cycle with 1 cup (250 mL)  
of detergent to clean out antifreeze.  
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Is your voltage low?  
Check your electrical source or call an electrician. Do not use  
an extension cord.  
TROUBLESHOOTING  
First try the solutions suggested here and possibly avoid  
the cost of a service call...  
Washer continues to fill or drain, or the cycle seems  
stuck  
Is the top of drain hose lower than the water level in  
washer?  
The top of the hose must be higher than the water level in the  
Washer won’t fill, rinse or agitate  
Check the following:  
Is the power cord plugged into a grounded 3 prong outlet?  
washer for proper operation. See the Installation Instructions.  
Does the drain hose fit too tightly in the standpipe, or is it  
taped to the standpipe?  
The drain hose should be loose yet fit securely. Do not seal  
the drain hose with tape. The hose needs an air gap. See the  
Installation Instructions.  
Is the indicator on the Cycle Control knob properly lined up  
with a cycle? Turn the Cycle Control knob to the right slightly  
and pull to start.  
Are the water inlet valve screens clogged?  
Are both the hot and cold water faucets turned on?  
Is the water inlet hose kinked?  
Washer makes noise  
Does the water level seem too low, or does the washer  
appear to not fill completely?  
Is the load balanced and the washer level?  
The wash load should be balanced and not overloaded.  
The top of the agitator is much higher than the highest water  
level. This creates a perception that the washer is not filling  
completely. This is normal.  
The washer must be level. The front feet should be properly  
installed and the nuts tightened. Reset the rear leveling legs  
(if needed). See the Installation Instructions.  
Did you completely remove the yellow shipping strap with  
cotter pins?  
See the Installation Instructions.  
Washer stops  
Check the following:  
Is the power cord plugged into a grounded 3 prong outlet?  
Are the gears engaging after the drain and before spin, or  
is the upper part of agitator clicking during wash?  
These are normal washer noises.  
Is the indicator on the Cycle Control knob properly lined up  
with a cycle? Turn the Cycle Control knob to the right slightly  
and pull to start.  
Washer leaks  
Are the water inlet valve screens clogged?  
Are both the hot and cold water faucets turned on?  
Is the water inlet hose kinked?  
Check the following:  
Are the fill hoses tight? Are the fill hose washers properly  
seated? Is the drain hose clamp properly installed? See the  
Installation Instructions.  
Is there power at the plug?  
Check your electrical source or call an electrician.  
Is the sink or drain clogged?  
Sink and standpipe must be able to handle 17 gallons (64 L)  
of water per minute.  
Has a fuse blown or is the circuit breaker open?  
If problem continues, call an electrician.  
Are you using an extension cord?  
Do not use an extension cord.  
Is water deflecting off the tub ring or the load?  
Center the tub before starting the washer.  
Is the washer in a normal pause in the Permanent Press  
(or Hand Washables) cycle?  
The washer pauses for about 2 minutes in the Permanent  
Press cycle. Allow the cycle to continue.  
The wash load should be balanced and not overloaded. The  
fill or spray rinses can deflect off the load.  
The washer must be level. The front feet should be properly  
installed and the nuts tightened. Reset the rear leveling legs  
(if needed). See the Installation Instructions.  
The Hand Washables cycle (on some models) features  
periods of agitation and soak.  
Check household plumbing for leaks.  
Is the washer overloaded?  
Wash smaller loads.  
Washer basket is crooked  
Washer won’t drain or spin  
Was the washer basket pulled forward during loading?  
The wash load should be balanced and not overloaded. Push  
the basket to the center before starting wash.  
Is the drain hose clogged, or the end of the drain hose  
more than 72 inches (183 cm) above the floor?  
See the Installation Instructions for proper installation of drain  
hose.  
Is the load balanced and the washer level?  
The wash load should be balanced and not overloaded.  
The washer must be level. The front feet should be properly  
installed and the nuts tightened. Reset the rear leveling legs  
(if needed). See the Installation Instructions.  
Is the lid open?  
The lid must be closed during operation.  
Is there excessive sudsing?  
The washer basket moves while washing.  
This is normal.  
Always measure detergent. Follow manufacturer’s directions.  
If you have very soft water, you might need to use less  
detergent.  
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Agitator operation  
Load is wrinkled  
The top of the agitator is loose, or moves in only one  
direction.  
This is normal.  
Did you unload the washer promptly?  
Unload the washer as soon as it stops.  
Did you use the right cycle for the load being washed?  
Use the Permanent Press cycle or another cycle with low spin  
speeds (if available) to reduce wrinkling.  
Dispensers clogged or bleach leaking  
Did you overload the washer?  
The wash load must be balanced and not overloaded. Loads  
should move freely during washing.  
Did you follow the manufacturer’s directions when adding  
detergent and fabric softener to the dispensers?  
Measure detergent and fabric softener. Carefully pour into the  
dispensers. Wipe up all spills.  
Was the wash water warm enough to relax wrinkles, or  
are you using warm rinses?  
If safe for the load, use warm or hot wash water. Use cold  
rinse water.  
Dilute fabric softener in the fabric softener dispenser.  
Did you put powdered or color-safe bleach in the liquid  
chlorine bleach dispenser?  
Add powdered or liquid color-safe bleach directly to the  
basket. Do not use the chlorine bleach dispenser for color-  
safe bleach.  
Are the hot and cold water hoses reversed?  
Check to be sure the hot and cold water hoses are connected  
to the right faucets. See the Installation Instructions.  
Load is tangled or twisted  
Load too wet  
Did you overload the washer?  
The wash load must be balanced and not overloaded. Loads  
should move freely during washing.  
Did you use the right cycle for the load being washed?  
Select a cycle with a higher spin speed (if available).  
Did you use a cold rinse?  
Cold rinses leave loads wetter than warm rinses. This is  
normal.  
Did you wrap items around the agitator?  
Drop items loosely into the washer. Do not wrap items around  
the agitator.  
Residue or lint on load  
Gray whites, dingy colors  
Did you sort properly?  
Sort lint givers (towels, chenille) from lint takers (corduroy,  
synthetics). Also sort by color.  
Did you properly sort the load?  
Dye transfer can occur when mixing whites and colors in a  
load. Sort dark clothes from whites and lights.  
Did you overload the washer?  
The wash load must be balanced and not overloaded. Lint  
can be trapped in the load if overloaded. Wash smaller loads.  
Was the wash temperature too low?  
Use hot or warm washes if safe for the load. Hot water should  
be at least 111°F (44°C) to clean heavy or greasy soils.  
Check the following:  
Was paper or tissue left in the pockets?  
Did you use enough detergent, or do you have hard  
water?  
Did you use enough detergent? Follow manufacturer’s  
Use more detergent for washing heavy soils in cold or hard  
directions. Use enough detergent to hold the lint in the water.  
water.  
Is your water colder than 70°F (21°C)? Wash water colder  
than 70°F (21°C) may not completely dissolve the detergent.  
Are the hot and cold water hoses reversed?  
Check to be sure the hot and cold water hoses are connected  
to the right faucets. See the Installation Instructions.  
Stains on load  
Garment damage  
Did you follow the manufacturer’s directions when adding  
detergent and fabric softener?  
Check the following:  
Measure detergent and fabric softener. Use enough detergent  
to remove soil and hold it in suspension.  
Were sharp items removed from pockets before washing?  
Empty pockets, zip zippers, snap or hook fasteners before  
washing.  
Dilute fabric softener and add to the rinse portion of a cycle  
only. Do not drip fabric softener on clothes.  
Were strings and sashes tied to prevent tangling?  
Is there above average iron (rust) in water?  
You may need to install an iron filter.  
Were items damaged before washing? Mend rips and broken  
threads in seams before washing.  
Did you properly sort the load?  
Sort dark clothes from whites and lights.  
Did you overload the washer?  
The wash load must be balanced and not overloaded. Loads  
should move freely during washing.  
Did you unload the washer promptly?  
To avoid dye transfer, unload the washer as soon as it stops.  
Did you properly add chlorine bleach?  
Do not pour chlorine bleach directly on load. Wipe up bleach  
spills. Undiluted bleach will damage fabrics.  
Did you follow the manufacturer’s care label instructions?  
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ASSISTANCE OR SERVICE  
Before calling for assistance or service, please check the  
Troubleshooting” section. It may save you the cost of a service  
call. If you still need help, follow the instructions below.  
When calling, please know the purchase date and the complete  
model and serial number of your appliance. This information will  
help us better respond to your request.  
If you need replacement parts  
If you need to order replacement parts, we recommend that you  
®
only use FSP factory specified parts. FSP replacement parts will  
fit right and work right, because they are made to the same  
®
exacting specifications used to build every new ESTATE  
appliance. To locate FSP replacement parts in your area, call our  
Customer Interaction Center telephone number or your nearest  
designated service center.  
For assistance or service  
Call the Customer Interaction Center at 1-800-253-1301.  
Our consultants provide assistance with:  
Features and specifications on our full line of appliances  
Installation information  
Use and maintenance procedures  
Accessory and repair parts sales  
Specialized customer assistance (Spanish speaking, hearing  
impaired, limited vision, etc.)  
Referrals to local dealers, service companies, and repair parts  
distributors  
Estate designated service technicians are trained to fulfill the  
product warranty and provide after-warranty service, anywhere in  
the United States.  
To locate the Estate designated service company in your area,  
you can also look in your telephone directory Yellow Pages.  
For further assistance  
If you need further assistance, you can write to Estate with any  
questions or concerns at:  
Estate Brand Home Appliances  
Customer Interaction Center  
c/o Correspondence Dept.  
MD 8020  
553 Benson Road  
Benton Harbor, MI 49022-2400  
Please include a daytime phone number in your correspondence.  
Gearcase assembly covered by your warranty  
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®
ESTATE WASHER WARRANTY  
ONE-YEAR FULL WARRANTY  
For one year from the date of purchase, when this washer is operated and maintained according to instructions attached to or furnished  
®
with the product, Whirlpool Corporation will pay for FSP replacement parts and repair labor to correct defects in materials or  
workmanship. Service must be provided by a Whirlpool designated service company.  
FIVE-YEAR LIMITED WARRANTY  
For five years from the date of purchase, when this washer is operated and maintained according to instructions attached to or  
®
furnished with the product, Whirlpool Corporation will pay for FSP replacement parts for any top and lid rust and any part of the  
gearcase assembly, if defective in materials or workmanship.  
TEN-YEAR LIMITED WARRANTY  
For ten years from the date of purchase, when this washer is operated and maintained according to instructions attached to or  
®
furnished with the product, Whirlpool Corporation will pay for FSP replacement parts for the outer tub should it crack or fail to contain  
water, if defective in materials or workmanship.  
LIFETIME LIMITED WARRANTY  
For the lifetime of the washer, when this washer is operated and maintained according to instructions attached to or furnished with the  
®
product, Whirlpool Corporation will pay for FSP replacement parts for the white porcelain basket should it chip or rust due to defects in  
materials or workmanship.  
Whirlpool Corporation will not pay for:  
1. Service calls to correct the installation of your washer, to instruct you how to use your washer, or to replace house fuses or correct  
house wiring or plumbing.  
2. Repairs when your washer is used in other than normal, single-family household use.  
3. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in  
accordance with local electrical and plumbing codes, or use of products not approved by Whirlpool Corporation.  
4. Any labor costs during the limited warranties.  
5. Replacement parts or repair labor costs for units operated outside the United States.  
6. Pickup and delivery. This product is designed to be repaired in the home.  
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR  
INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
Outside the 50 United States, this warranty does not apply.  
Contact your authorized Estate dealer to determine if  
another warranty applies.  
Some states do not allow the exclusion or limitation of incidental  
or consequential damages, so this exclusion or limitation may not  
apply to you. This warranty gives you specific legal rights and you  
may also have other rights which vary from state to state.  
If you need service, first see “Troubleshooting”. Additional help  
can be found by checking “Assistance or Service,” or call our  
Customer Interaction Center at 1-800-253-1301 from anywhere  
in the U.S.A., or write: Estate Brand Home Appliances, Customer  
Interaction Center, c/o Correspondence Dept., MD 8020,  
553 Benson Road, Benton Harbor, MI 49022-2400.  
04/00  
Dealer name____________________________________________________  
Address ________________________________________________________  
Phone number __________________________________________________  
Model number __________________________________________________  
Serial number __________________________________________________  
Purchase date __________________________________________________  
Keep this book and your sales slip together for future  
reference. You must provide proof of purchase or installation  
date for in-warranty service.  
Write down the following information about your washer to better  
help you obtain assistance or service if you ever need it. You will  
need to know your complete model number and serial number.  
You can find this information on the model and serial number  
label/plate, located on your appliance as shown in  
Parts and Features.  
3953962  
04/00  
Printed in U.S.A  
© 2000 Whirlpool Corporation. All rights reserved.  
® Registered Trademark of Whirlpool, U.S.A.  
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