Visioneer 4800 USB Scanner
Installation Guide
F O R W I N D O W S
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Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cleaning the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Contacting Visioneer for Technical Support . . . . . . . . . . . . . . . . . . 20
Visioneer 4800 USB Scanner Specifications . . . . . . . . . . . . . . . . . . . 21
iii
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WELCOME
Congratulations on purchasing your Visioneer 4800 USB scanner. With
your scanner, you can quickly scan paper documents and color photos
to place their electronic images on your computer.
WHAT’S IN THE BOX
Before starting the installation, check the contents of the box to make
sure that all parts are included. If any items are missing or damaged,
contact the dealer where you purchased the scanner.
Visioneer 4800 USB Scanner
Installation CD
Power supply
Note: In addition to this Installation Guide you’re reading, the
Installation CD also includes the ScanSoft PaperPort Online
Documentation, the guide for the ScanSoft PaperPort software. You
can print a copy of either of these guides from the CD to your printer.
4800 USB SCANNER INSTALLATION GUIDE
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4
THE VISIONEER 4800 USB SCANNER
5
THE VISIONEER 4800 USB SCANNER
Document cover
1
Document pad
2
Glass
3
Reference frame
4
Power jack
5
USB cable
6
Document cover. Close the document cover after placing items on the scanner glass.
Document pad. Helps to secure the document in place on the scanner glass.
Glass. Place items face down on the glass, aligned at the lower left corner.
1
2
3
4
Reference frame. Place items face down within this frame. Markings for inches and
centimeters appear along the border of the frame.
Power jack. Plug the scanner’s power supply into this jack.
5
6
Universal Serial Bus (USB) cable. Plug this cable into your computer’s USB port.
Note: The scanner does not have an on/off switch. Simply start the ScanSoft
PaperPort software, or other software application that supports scanning, and scan
from it. For more information, see “Setting Up the Scanner” on page 9.
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6
4800 USB SCANNER INSTALLATION GUIDE
WHAT YOU NEED
To use the scanner and software, you need the following:
■ IBM PC (or 100-percent compatible) Pentium or equivalent
■ Microsoft Windows 98, Windows 2000, or Windows Me
■ One available Universal Serial Bus (USB) port on your computer
■ 32 megabytes (MB) or more of available internal memory (RAM)
■ 70 MB of free hard disk space
■ A VGA or SVGA monitor. Recommended settings for your monitor
are as many colors as possible—High Color (16-bit), True Color
(24-bit or 32-bit). Set the resolution to at least 800 by 600 pixels.
To set your monitor’s colors and resolution, open the Windows
Control Panel, double-click Display, and then click the Settings tab.
■ A CD-ROM drive
GETTING THE PAPERPORT ONLINE DOCUMENTATION
The Installation CD also includes your ScanSoft PaperPort Online
Documentation. This manual provides more detailed information about
PaperPort’s features. Please see the CD to view the manual. You can also
print the manual from the CD.
GETTING HELP
The PaperPort software includes a complete help system that answers
questions about the scanner and its software. If you have questions, or
the scanner doesn’t seem to work correctly, please use the help system.
To get help while using the PaperPort software:
■ Press the F1 key, or from the Help menu, choose PaperPort Help
Topics to display the Help Topics window.
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INSTALLING THE SCANNER SOFTWARE
7
INSTALLING THE SCANNER SOFTWARE
Note: You must install the scanner software before connecting the
scanner to your computer. Otherwise, the correct driver software for
your scanner will not be installed and it may not work properly.
To install the scanner software:
1. Start Microsoft Windows 98, 2000, or ME and make sure that no
other applications are running.
2. Insert the CD into your computer’s CD-ROM drive. The CD
automatically starts.
Note: If the CD does not automatically start, make sure the CD
drive’s door is completely shut. If the CD still doesn’t start, click the
Windows icon that shows the drives on your computer. (Usually, the
icon is named My Computer.) The window shows the drives available
on your computer. Double-click the icon for your CD-ROM drive to
see the list of files on the CD. Double-click the file named
START32.EXE. The CD starts.
3. When the CD window appears, click the button PaperPort Deluxe
and follow the instructions on the screen to install the software on
your computer. You can install other applications on the CD later.
When you are finished installing the software, a message on the
screen instructs you to connect the scanner to the computer.
4. Do not remove the CD from the computer yet. You can install the
other applications on the CD after connecting the scanner.
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4800 USB SCANNER INSTALLATION GUIDE
CONNECTING THE SCANNER
Your Visioneer 4800 USB scanner connects to any available USB port.
Check your computer’s manual for the USB port location.
Note: You do not have to shut off the power to your computer when
connecting the scanner.
To connect your Visioneer 4800 USB scanner:
1. Plug the USB cable on the back of your scanner into any USB port
on your computer.
If the plug does not attach easily, make sure that you are plugging it
in correctly. Do not force the plug into the connection.
Note: If you have not installed the software yet, unplug the cable
from the computer and install the software now. When the software
installation is complete a message tells you to connect the scanner.
2. Plug the power supply cable into the jack on the back of the
scanner, then plug the power supply into a wall outlet.
Power supply
USB Cable
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SETTING UP THE SCANNER
9
A progress message appears saying that the USB scanner has been
found. The scanner is now correctly installed.
3. From the CD, install the other software applications to your
computer.
4. When you are finished installing the other software, remove the CD
from your computer and store it in a safe place.
SETTING UP THE SCANNER
The steps to set up the scanner identify the type of scanner you have and
prepares the PaperPort software to scan with it.
To set up the scanner:
1. If the PaperPort software isn’t currently running, double-click the
PaperPort icon on the Windows Desktop to start it. The PaperPort
Desktop appears.
2. From the File menu, choose Select Source. The Select Source
dialog box appears, listing all Twain devices installed on your
computer.
Twain devices include scanners, digital cameras, and other
equipment that can capture images for your computer. Twain is a
standard method that computers use to receive images from those
devices.
3. Choose the Scan Manager, and then click Select.
Your scanner is now set to scan.
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4800 USB SCANNER INSTALLATION GUIDE
Note: You don’t need to complete Steps 2 and 3 again, unless you
change the selected source to another Twain device.
SCANNING AN ITEM
You can scan many types of items, from small business cards to A4-sized
pages. The scanner also has special settings for scanning color photos
and text documents.
Your scanner is preset to scan color images. Selecting a new scanner
setting to scan in black and white reduces the scan time and also
produces smaller files for the scanned images. For more information
about scanner settings, see “Adjusting Scanner Settings” on page 13.
To scan an item:
1. If the PaperPort software isn’t currently running, double-click the
PaperPort icon on the Windows desktop to start it.
The PaperPort Desktop appears.
2. Open the scanner cover, place the item you want to scan face down
aligned at the lower left corner of the scanner glass, and close the
cover.
3. Click the Twain icon on the PaperPort software’s Command Bar,
or choose Acquire from the File menu.
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SCANNING AN ITEM
11
The Scan Manager appears.
4. From the list of Scanner Settings labeled “Scan Page For,” select the
most appropriate setting for the item you’re scanning. In the
example above, the selected setting is “Color Document-Faster.”
5. Click the Preview button.
The scanner scans a preview of the item and displays it in the Scan
Manager. In the example on the next page, the picture being
scanned is a close-up of a friendly cow.
6. You can now fine-tune the options on the Scan Manager for the
item you’re scanning.
Note: For additional details about the Scan Manager’s features click
the Help button on the Scan Manager.
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4800 USB SCANNER INSTALLATION GUIDE
Select another
scanner setting if
you want it for
the item being
scanned.
To adjust the
size of the scan
area, or crop the
image, drag the
borders of the
selection rectan-
gle surrounding
the item.
Select other set-
tings here if want
them for the item
being scanned.
You also use these
settings to cus-
tomize a scan set-
ting.
Click Scan to scan the
item and display it in
the application.
Click Preview to check the
image again until it’s what
you want for scanning.
For example, to scan a black and white image instead of a color
photo, select Black & White Photo in the list.
See the table in the section “Selecting a Predefined Scanner Setting”
on page 14 for a description of these predefined settings.
8. Select the area of the item you want to scan.
When you preview an item to scan, the selection rectangle around
the image indicates the scan area. However, you may want to select
only a certain area of an item to scan. Selecting an appropriate scan
area can result in a faster scan and a smaller file size.
The scanned image’s file size and available space on your computer’s
hard drive are shown at the bottom left side of the Scan Manager.
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ADJUSTING SCANNER SETTINGS
13
9. To select the area to scan, drag the borders of the selection rectangle
surrounding the preview image to reduce or enlarge the area.
10. If you want to preview the item again with the new settings, click
the Preview button again on the Scan Manager.
11. When you are satisfied with the preview image, click the Scan
button on the Scan Manager.
The scanned item appears as a thumbnail image in the ScanSoft
PaperPort Desktop.
Thumbnail image
ADJUSTING SCANNER SETTINGS
You can adjust the scanner settings to fine tune the scanned item.
This section tells you how to:
■ Select a predefined scanner setting.
■ Select scan configuration options.
■ Customize a scanner setting.
■ Adjust the brightness and contrast.
■ Select the area of the item you want to scan.
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4800 USB SCANNER INSTALLATION GUIDE
SELECTING A PREDEFINED SCANNER SETTING
In the Scan Manager, you can select one of the predefined scanner
settings from the list “Scan Page For.” The settings are described in the
following table.
Scan Page For Default Setting To Scan
Editing Text Black-and-white Business letters,
Description
Enhances the use of OCR
software for converting item
text to editable text. Provides
higher quality and a larger file
size than the Faxing, Filing or
Copying scan setting.
(OCR) 300 dpi contracts, memos, and
other documents that
you want to edit
Faxing, Filing, Black-and-white Newspaper and
Provides the fastest scan time
and smallest file size.
or Copying
200 dpi
magazine articles,
receipts, forms, and
other text items
Black & White Grayscale
Black-and-white photos Provides the best setting for
black-and-white photos.
Photo
100 dpi
Color
Color
Color pages with many Creates a reasonable scanned
Document—
Faster
100 dpi
graphics, or mixed
graphics and text, line
art, or photos that
require a quick scan
color item in a file that is not
too large. This is the scanner’s
default setting.
Color
Document—
Better Quality
Color
200 dpi
Photographs and color
items
Provides the ideal setting for
color items, item editing,
desktop publishing, and high-
quality output. Results in a
color scan with slower scan
time and a larger file size.
Custom
Color
100 dpi
Any item
You select all the options for
scanning. Also used to create
and add a new scan setting to
the list.
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ADJUSTING SCANNER SETTINGS
15
Selecting the proper scanner setting before scanning produces the best
results for a scanned item. The scanner setting determines the resolution
of the item and the number of possible shades of gray or color. The
symbols next to the setting names indicate the scan mode—color,
grayscale, or black and white. The scanner settings affect the speed of
the scan and the file size. The Scan Manager shows the approximate file
size of a scanned item to help you decide whether to use a particular
scanner setting.
Color Grayscale B&W
Note: Your scanner is initially set to scan with the setting Color
Document—Faster. To scan at a higher resolution, select Color
resolution creates a larger file size, takes longer to scan, and may not
print any better. To minimize the file size and the time required to get
a better quality scan, select just the area of the item that you want to
scan. For more information about selecting the area of an item, see
“Selecting the Area of the Item You Want to Scan” on page 18.
SELECTING SCAN CONFIGURATION OPTIONS
The scan configuration options provide you with additional settings
when scanning an image. Note that when you select one of the
predefined scanner settings, these options show what is already selected
for that setting, but you can change them as you wish.
The options are:
Mode—Shows the scan mode such as true color, grayscale, and black-
and-white. Click the drop-down arrow to see your choices for the scan
mode. The symbols next to the selections indicate their mode setting.
Choose one of the modes for scanning from the list.
Res—This is the resolution setting for the scan in dots-per-inch (dpi).
The higher the dpi, the sharper the image. But higher dpi settings also
produce larger files sizes. Usually the higher resolution settings are used
for precision work, such as photographs or fine artwork. Click the drop-
down arrow and choose one of the resolution settings from the list.
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4800 USB SCANNER INSTALLATION GUIDE
Size—The page size for the image. If you want to use one of the preset
sizes, click the drop-down arrow and choose the size from the list. If you
want to create a custom size, click on the picture window and drag the
mouse. A dotted box on the window indicates the page size, and the two
number boxes—with the vertical and horizontal symbols next to
them—show the actual page size in inches. You can also enter the
vertical and horizontal sizes in those two number boxes. To set the units
for the sizes, click the drop-down arrow for the size units. The choices
are inches, cm (for centimeters), and pixels.
AutoCrop—Select this option to let the scanner automatically
determine the size of the item being scanned. For example, if you put a
photo in the middle of the glass, the scanner will automatically
determine the size of the photo. When AutoCrop is selected, the
scanner makes two passes—the first pass senses the item’s size, and the
second pass scans the image. This option overrides the selections for
Size.
Adv. Settings—Click this button to see advanced settings for scanning.
See the online Help information for details about the advanced settings.
CUSTOMIZING A SCANNER SETTING
You can create custom settings to add to the list of options on the Scan
Manager.
Note: Predefined settings cannot be customized.
To create a new scanner setting:
1. In the Scan Page For options, select Custom to create a new
scanner setting.
2. In the Scan Configuration options, select the options you want for
your custom setting.
3. If you want to adjust the advanced settings for your custom setting,
click the Adv. Setting button. Click the Help button to see more
information about the advanced settings.
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ADJUSTING SCANNER SETTINGS
17
4. Click the Save As button.
The Save As dialog box appears.
5. Type a name for the new scanner setting.
6. Click Save.
The new setting is added to the list of “Scan Page For” options at the
top of the dialog box.
ADJUSTING THE BRIGHTNESS AND CONTRAST
Sometimes an item is scanned with the brightness and contrast set to be
too light or too dark. For example, a note written with a light pencil
may need to be scanned darker to improve legibility.
You can adjust the brightness and contrast at which grayscale and color
items are scanned. You can also adjust the brightness for black-and-
white items.
To adjust brightness and contrast:
1. Click the Adv. Settings button on the Scan Manager. The
Advanced Settings dialog box appears.
Drag to adjust brightness
Drag to adjust contrast
2. Select the User Defined option.
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4800 USB SCANNER INSTALLATION GUIDE
3. Drag the Brightness slider to the left to make the item darker or to
the right to make the item lighter.
4. Drag the Contrast slider to the left to decrease the contrast or to
the right to increase the contrast.
5. Click OK on the Advanced Settings dialog box.
Note: For more detailed information on advanced settings, click the
Help button on the Scan Manager.
SELECTING THE AREA OF THE ITEM YOU WANT TO SCAN
When you preview an item to scan, the selection rectangle around the
image indicates the scan area. However, you may want to select only a
certain area of an item to scan. Selecting an appropriate scan area can
result in a faster scan and a smaller file size.
To select the area you want to scan:
1. Click the Preview button. An image of the scanned item appears in
the Preview area. A selection rectangle shows the current scan area.
2. (optional) In the Scan Configuration settings, select the units of
measure you want to use for the scan area. You can select either
inches, centimeters, or pixels.
3. To change the dimensions of the rectangle, click the rectangle, and
then drag the borders of the rectangle to resize it. This effectively
allows you to crop the item. The dimensions of the selected area
appear in the Scan Configuration settings.
You can also type length and width dimensions directly into the
boxes that show the dimensions of the selection area. Use this
process to produce a precise scan area size.
4. To position the rectangle over the area you want to scan, click and
hold the left mouse button and drag to the location desired.
5. Click the Scan button to scan the image.
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INSTALLATION TROUBLESHOOTING
19
INSTALLATION TROUBLESHOOTING
After I installed PaperPort, I got a blue screen and a Profiling
Display error message. Why is this happening? PaperPort installs a
driver for scanning and printing. Sometimes a conflict occurs between
the PaperPort driver and another driver you may have on your
computer. To resolve the conflict, remove the PaperPort driver from
your SYSTEM.INI file and restart your computer. If the computer
starts properly, that is a good sign that the conflict occurred.
You can also change your video driver to SVGA and reboot with our
driver in the SYSTEM.INI file. This will help you tell if the video driver
conflicts with the PaperPort driver.
Note: Windows stores the SYSTEM.INI file in the Windows
directory.
During installation I got the error message: PaperPort Installation
is not complete. What do I do? The installation procedure was not
successful. You need to reinstall the PaperPort software.
I got the error message: PaperPort cannot allocate enough memory
to perform internal critical operations. What do I do? You should
close any other active applications so that additional memory is
available. If you click continue, PaperPort moves the file to the
PaperPort data directory and renames the file with the prefix “bad.”
This allows you to recover the file later.
To recover the file, you can import it into PaperPort by using the Import
command in the File menu.
How do I uninstall PaperPort? You can uninstall PaperPort in the
Windows Control Panel. To display the Control Panel, choose Settings
from the Start menu, then choose Control Panel. Double-click
Add/Remove Programs. Use the Install/Uninstall tab to remove
ScanSoft PaperPort from your hard disk. The uninstall does not delete
your scanned items, and they remain in the PaperPort Data folder.
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20
4800 USB SCANNER INSTALLATION GUIDE
CLEANING THE SCANNER GLASS
Scanning items that have excessive amounts of dirt or dust may dirty the
glass. To ensure the best quality scanned item, wipe the scanner glass
with a soft clean cloth to rid the glass of dust or other debris.
CONTACTING VISIONEER FOR TECHNICAL SUPPORT
Free Support by Telephone
(541) 884-5548
(8:00 am - 5:00 pm Pacific Time, Monday-Friday)
Free Support on the Web
Free 24-hour Automated Expert System
(888) 887-0092
(Toll Free)
Free Support by Fax
(541) 884-8474
Express Telephone Support
(900) 776-5724
(8:00 am - 5:00 pm Pacific Time, Monday-Friday)
(Nominal per-minute fee)
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VISIONEER 4800 USB SCANNER SPECIFICATIONS
21
VISIONEER 4800 USB SCANNER SPECIFICATIONS
Bit Depth
48-Bit color (internal), 16-Bit gray
(internal), 1-Bit line art/text
Scanning resolution
Optical resolution:
600 x 1200 dpi
Maximum resolution (interpolated):
9600 x 9600 dpi
Maximum Item sizes
Scanner dimensions
Height
8.5 x 11.69 inches (21.6 x 29.7 cm)
3.4 inches (8.5 cm)
Width
11.4 inches (29.0 cm)
Length
17.5 inches (45.0 cm)
Weight
5.6 pounds (2.5 kg)
Operating temperature
Relative humidity
Power supply
Input voltage/frequency
50°–104° F (5°–35° C without condensation)
20%–80% (@35° C without condensation)
100 Vac, 50/60 Hz (Japan)
120 Vac, 60 Hz (North America)
230 Vac, 50 Hz (Europe)
Output voltage/watt
12 V DC, 15 watt maximum
Safety and agency certifications UL, ULc, FCC Class B,
VCCI Class B, CE
Hardware warranty
One-year limited warranty
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