Viking Use & Care Manual
Viking Range Corporation
111 Front Street
Greenwood, Mississippi 38930 USA
(662) 455-1200
For product information
call 1-888-VIKING1 (845-4641),
or visit the Viking Web site at
vikingrange.com
Professional/Custom Panel
Built-In Refrigerator/Freezer
F20841 EN
(120211)
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Table of Contents
Warnings
Getting Started
Important Safety Instructions ______________________6
Proper Disposal (of old refrigerator) ________________7
Features __________________________________________8
WARNING
To avoid serious illness or death, do not use unit where water
is unsafe or of unknown quality without adequate disinfection
before or after use of filter.
Product Controls
WARNING
Settings and Functions ____________________________14
To avoid electrical shock which can cause severe personal
injury or death, turn power disconnect switch to OFF before
cleaning. After cleaning, return power disconnect switch to
ON position.
Operation
Refrigerator (all units) _____________________________18
Freezer (all units) __________________________________22
Automatic Ice Maker ______________________________23
Automatic Dispenser ______________________________25
Installing Water Filter ______________________________26
Replacing Water Filter _____________________________27
Food Storage Guide _______________________________28
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power or turn power
disconnect switch to OFF position before
removing top grille. Failure to do so can
result in death or electrical shock.
Product Care
WARNING
Cleaning and Maintenance ________________________30
Troubleshooting ___________________________________39
Service Information ________________________________42
Warranty __________________________________________43
BURN HAZARD
Do not touch condenser coils near
defrost pan.
Doing so can result in burns.
DANGER
RISK OF CHILD ENTRAPMENT
Before You Throw Away Your Old Refrigerator or Freezer:
• Take off the doors.
• Leave the shelves in place so that children may not easily
climb inside.
IMPORTANT: Child entrapment and suffocation are not
problems of the past. Junked or abandoned refrigerators are
still dangerous... even if they will sit for “just a few days.”
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Important Safety Instructions
Proper Disposal
(of old refrigerator)
• Install and level your refrigerator on a floor that will hold its
weight, plus food weight (approximately 1200 pounds
[540kg]) and in an area suitable for its size and use.
IMPORTANT:
Now that you have a new refrigerator, it is extremely important
that you dispose of your old appliance in a way that minimizes
the possibility that children will find it. There have been many
cases in years past of children crawling inside junked and
abandoned refrigerators and becoming trapped or suffocated.
• Do not install a refrigeration unit near a heat source, nor in a
location where the surrounding temperature will fall below
60° F (16° C).
Contact your municipal waste disposal authority to find out the
best and safest way to dispose of your old refrigerator.
• Do not allow your refrigerator to be exposed to the weather
or outdoor elements.
• Connect your refrigerator only to the appropriate kind of
electrical outlet, with the correct power supply and
grounding. (Refer to the Electrical Requirements section
of the Installation Instructions.)
• Use the refrigerator only for the uses described in this
manual.
• Properly maintain the refrigerator.
• Be sure the refrigerator is not used by anyone unable to
operate it properly.
DANGER
RISK OF CHILD ENTRAPMENT
Before You Throw Away Your Old Refrigerator or Freezer:
• Take off the doors.
• Leave the shelves in place so that children may not easily
climb inside.
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General Features
Features
(built-in all freezer)
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• ProChill™ Temperature Management System
The variable speed DC Overdrive™ Compressor is
one of the quietest, most technologically advanced
compressors available. Electronic controls with
digital temperature readouts, maintain
temperatures and the multi-channel airflow system
and Odor Eliminator™ Evaporator remove odors
and excess humidity.
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3
• Plasmacluster™* Ion Air Purifier
(all models except all freezer)
The Plasmacluster™ Ion Air Purifier uses ions to
eliminate airborne bacteria and mold spores,
remove odors and enhance food preservation.
Because of the unique technology, the
Plasmacluster™ will continue to keep the
refrigerator bateria and mold free without ever
having to be replaced.
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• Adjustable Cold Zone™ Drawer
(all models except all freezer)
Equipped with a separate temperature control, the
Adjustable Cold Zone™ Drawer can be set for
either produce or long-term fresh meat storage.
30” W. Model Shown
1. Variable Speed DC Overdrive™ Compressor and Super Clog-Resistant™
• Adjustable Humidity Zone™ Drawer(s)
(all models except all freezer)
Equipped with an adjustable humidity control, the
Adjustable Humidity Zone™ Drawer(s) can be set
on the high setting for leafy greens or the low
setting for fruits and vegetables with skins.
condenser
2. Electronic Controls with digital temperature readouts
3. Wire Shelves (6)
4. Non-Adjusting Freezer Shelf (1)
5. Patented Modular
Storage System
• Gliding Ice Drawer
with 2 Ice Bins
• Gliding Freezer
• Super Clog-Resistant™ Condenser
The pin and tube design of the condenser coil
prevents dust and other airborne particles from
clogging the condenser. Under normal operation,
the condenser is maintenance-free.
Baskets (2)
6. Adjustable Door Bins
(Patent Pending)
30” W. Models–
Full-Width Bins (3)
36” W. Models–
• Tru-Flush™ Design
Keeps items in back within easy reach and allows
refrigerator to fit flush into 24” deep installation
cutout (Professional Integrated, Designer and
Custom Panel models).
Full-Width Bin (1)
Half-Width Bins (4)
7. Lights
*Plasmacluster is a trademark of Sharp Corporation.
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Features
(built-in all refrigerator)
Features
(built-in side-by-side, non-dispenser)
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30” W. Model Shown
48” W. Model Shown
1. Variable Speed DC
5. Adjustable Cold Zone™
Drawer
1. Variable Speed DC
Overdrive™ Compressor
and Super Clog-Resistant™
Condenser
2. Plasmacluster™ Ion Air
Purifier
3. Electronic Controls with digital
temperature readouts
4. Spillproof Shelves (4)
5. Dairy Compartments (2)
6. Adjustable Door Bins (4)
(Patent Pending)
7. Deli Compartment(s)
42” W.– Full-Width (1)
48” W.– Half-Width (2)
8. Adjustable Cold Zone™ Drawer
9. Adjustable Humidity Zone™
Drawer(s)
42” W.– Full-Width (1 drawer)
48” W.– Half-Width (2 drawers)
10. Glide-Out Freezer Baskets (2)
11. Ice Bucket (1)
12. Non-Adjusting Freezer
Shelf (1)
13. Adjustable Freezer
Shelves (3)
Overdrive™ Compressor
and Super Clog-Resistant™ 6. Adjustable Humidity Zone™
Condenser
Drawers (2)
7. Spillproof Shelves
30” W. Models–
Full-Width (4)
36” W. Models–
Half-Width (4)
Full-Width (2)
8. Deli Compartment
Drawers (2)
9. Lights
2. Electronic Controls with
digital temperature
readouts
3. Dairy Compartments (2)
4. Adjustable Door Bins
(Patent Pending)
30” W. Models–
Full-Width (4)
14. Adjustable Freezer Door
Bins (3)
15. Lights
36” W. Models–
Half-Width (2)
Full-Width (3)
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Features
(built-in side-by-side, dispenser)
Features
(built-in bottom-mount)
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3
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2
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48” W. Model Shown
36” W. Model Shown
1. Variable Speed DC
Overdrive™ Compressor
and Super Clog-Resistant™
Condenser
2. Plasmacluster™ Ion Air
Purifier
3. Electronic Controls with digital
temperature readouts
4. Spillproof Shelves (5)
Half-Width (4)
6. Adjustable Door Bins (4)
(Patent Pending)
1. Variable Speed DC
Overdrive™ Compressor
and Super Clog-Resistant™
Condenser
2. Plasmacluster™ Ion Air
Purifier
48” W.– Half-Width
(2 drawers)
10. Water Filter (1)
11. Glide-Out Freezer
Basket (1)
Half-Width (3)
Full-Width (1)
7. Wire Freezer Baskets (2)
8. Ice Bucket (1)
9. Adjustable Cold Zone™ Drawer
10. Adjustable Humidity Zone™
Drawers (2)
12. Non-Adjustable Freezer
Shelf (1)
3. Electronic Controls with
digital temperature readouts 13. Adjustable Freezer Shelves
4. Spillproof Shelves (4)
5. Dairy Compartments (2)
6. Adjustable Door Bins (4)
(Patent Pending)
7. Deli Compartment(s)
42” W.– Full-Width (1)
48” W.– Half-Width (2)
8. Adjustable Cold Zone™
Drawer
(3)
11. Lights
14. Ice and Water Dispenser (1)
15. Ice and Storage Bucket (1)
16. Adjustable Freezer Door
Bins (3)
Full-Width (1)
5. Dairy Compartments (2)
17. Lights
18. Built-In Ice and Water
w/Motorized Ice Dispenser
(Patent Pending)
9. Adjustable Humidity Zone™
Drawer(s)
42” W.– Full-Width
(1 drawer)
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Settings and Functions
Settings and Functions
Electronic Temperature Settings
In order for your new refrigerator to work properly, it is
important that you understand its various features, controls,
and how to use them.
Your refrigerator's electronic controls are located behind the
door above the cabinet interior. To activate the electronic
control panel, press “ACTIVATE CONTROLS” pad. All other
pads, except the “ALARM OFF” pad, will remain inactive until
the ”ACTIVATE CONTROLS” pad is pressed. Once activated,
pad remains programmable for at least ten minutes.
Power On/Off Switch (Power Interruption Switch)
The power on/off switch is located behind your refrigerator's
top grille. It is used to turn the power off when cleaning the
refrigerator or changing the light bulbs. Your refrigerator
arrives from the factory with the power interruption switch on.
When you first plug your new refrigerator in, you will find that
the refrigerator is factory set at 38° F in the refrigerator and 0°
F in the freezer. Wait 24 hours after plug-in for the cabinets to
reach this setting. After 24 hours, you may adjust controls as
desired.
To turn power off, remove the center grille blade. Press the
power on/off switch to the off position.
To turn power on, press power on/off switch to the on
position. Replace the center grille blade.
To change from °F to °C, press and hold “ACTIVATE
CONTROLS” then press and hold “ALARM OFF” for 3
seconds. To change back, follow the same steps.
To adjust the refrigerator or freezer temperature, simply press
the ”ACTIVATE CONTROLS” pad, then “REF TEMP” pad or
“FRZ TEMP” pad. Press the “HIGHER” or “LOWER” pad to
adjust temperature setting one degree at a time.
Power
Switch
NOTE: Allow 24 hours for temperature to reach desired setting
after any change in set temperature.
Entry Tone
IMPORTANT: Be sure the power on/off switch is in the on
The entry tone is the “beep” you will hear when you press the
control pad. You can deactivate the entry tone by pressing
and holding the ”ACTIVATE CONTROLS” pad for three to
five seconds. You will hear three short beeps to let you know
that the entry tone feature has been deactivated.
position after cleaning or changing light bulbs.
FREEZER
REFRIGERATOR
DOOR OPEN
POWER
F
C
MAX FRZ MAX REF
FAST COOL
SAB SHOW
HIGH TEMP
To activate the entry tone, simply press and hold the
”ACTIVATE CONTROLS” pad for three to five seconds.
Showroom Mode Initiation
Showroom mode allows electronic controls and interior lights
to function independently of refrigeraton system.
Fast Cool
Fast Cool runs the compressor at high speed for 2 hours to
cool the refrigerator as quickly as possible. After 2 hours, the
refrigerator will return to the previous setting.
To enter the showroom mode: Press and hold ”ACTIVATE
CONTROLS” pad; while holding, press and hold the
“HIGHER” and “ALARM OFF” pads together for 3 seconds.
Three beeps will sound and SHOW will be lit. Showroom
mode is entered.
To activate fast cool, press ”ACTIVATE CONTROLS” followed
by the “FAST COOL” pad. The fast cool light will be lit.
Max Refrigerator Mode
To exit the showroom mode: press and hold “ACTIVATE
CONTROLS” pad; while holding, press and hold the
“HIGHER” and “ALARM OFF” pads together. Three beeps
will sound and control will revert to normal operation and
display.
Max refrigerator mode adjusts the refrigerator temperature to
the coldest setting for four hours, at the end of which the
refrigerator's temperature automatically returns to its previous
setting.
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Settings and Functions
Settings and Functions
To activate the max refrigerator mode, simply press the
”ACTIVATE CONTROLS” pad, followed by the “MAX REF”
pad. The “MAX REF” light will glow to let you know you've
turned on the max refrigerator mode.
Temperature Sensor Alarm
Temperature sensor alarm is a special feature that electronically
senses temperature sensor problems. The temperature sensor
alarm will sound and the display will show either oPn or Shr. The
alarm can be deactivated by pressing the “ALARM OFF” pad on
your refrigerator's control panel. If the display does not return
to showing the temperature, contact an authorized Viking
Range Corporation technician immediately.
To deactivate the max refrigerator mode before the end of
the four hour cycle, press the ”ACTIVATE CONTROLS” pad,
followed by the “MAX REF” pad.
Display
Max Freezer Mode
To activate temperature display, press the ”ACTIVATE
CONTROLS” pad.
Max freezer mode adjusts the freezer temperature to the
coldest setting for 6 hours, at the end of which, the freezer
temperature automatically returns to its previous setting.
To deactivate temperature display, press the ”ACTIVATE
CONTROLS” pad, followed by the “DISPLAY OFF” pad.
To activate the max freezer mode, press the ”ACTIVATE
CONTROLS” pad, followed by the “MAX FRZ” pad. The
“MAX FRZ” light will glow to let you know you have turned
on the max freezer mode.
Sabbath Mode
Sabbath mode is used to disable interior lights and alarms for
observance of the Sabbath.
To deactivate the max freezer mode before the end of the 24
hours cycle, simply press the ”ACTIVATE CONTROLS” pad,
followed by the “MAX FRZ” pad.
Before the Sabbath mode is engaged, the bale arm of the ice
maker needs to be raised until it clicks into the detent. This
turns off the power to the ice maker.
To enter Sabbath mode, press the ”ACTIVATE CONTROLS”
pad to activate the control panel. Then, press and hold
“ACTIVATE CONTROLS” and “DISPLAY OFF” pads
simultaneously for three seconds. It will beep three times and
light the SAB indicator so you will know that you have activated
Sabbath mode.
Door Open Alarm
Door open alarm sounds and the “DOOR OPEN” light blinks
if either door is left open for more than three minutes.
To deactivate the door open alarm, press the “ALARM OFF”
pad or close the door that is open.
When your refrigerator is in Sabbath mode, interior lights,
display (excluding SAB indicator, temperature, and
compartment indicator), and alarms are disabled.
High Temperature Alarm
High temperature alarm sounds and the “HIGH TEMP” light
glows if the refrigerator or the freezer temperature is too high
for two hours. A blinking light signals which part of the
appliance is affected. The alarm sound will end when the
temperature is brought back to a proper setting.
If your refrigerator loses power while in Sabbath mode, it will
return to the Sabbath mode when power is reestablished.
To exit the Sabbath mode, press the ”ACTIVATE CONTROLS”
pad. Then, press and hold “ACTIVATE CONTROLS” and
“DISPLAY OFF” pads simultaneously for three seconds. You
will then hear three beeps letting you know that you have
turned the Sabbath mode off.
To deactivate the high temperature alarm, press the “ALARM
OFF” pad.
Power Loss Alarm
No alarm sounds, however, the “POWER” indicator flashes
indicating a power loss. Press “ALARM OFF” to clear.
Once your refrigerator has left the Sabbath mode, the bale
arm of the ice maker needs to be pushed downward until it is
no longer in the detent. This will restore power to the ice
maker.
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Refrigerator
(all units)
Refrigerator
(all units)
Door Bin Adjustment
Spillproof Shelves
Your refrigerator's door bins hold
two-liter bottles and can be placed
in any position on the refrigerator
door. To remove a bin, simply grasp
it, lift the bin up, and pull it out.
Your refrigerator's spillproof shelves are
constructed of polypropylene molded
around the glass and metal rail. This
design means that the shelves are
completely enclosed and liquids can't
seep under the glass. This localizes spills
and makes clean-up easier. Spillproof
shelves also adjust to meet individual
storage needs.
2
To replace the bin, place it over the
glides in the refrigerator door, and
push the door bin down to lock it
into place.
1
NOTE: Foods and beverages placed on
the uppermost shelf under the air vent may freeze.
Shelf Adjustment
You can adjust the shelves to match the way you use your
refrigerator. To remove the shelves, tilt the shelf up at the front
releasing the hooks from the shelf support, then pull the shelf
straight out.
Dairy Compartments
Your refrigerator's dairy compartment doors
are surrounded by gaskets for a tighter seal.
This allows items to stay fresh much longer.
The dairy compartments can be adjusted to
meet your unique storage needs.
To replace shelves, guide the rear hooks of the shelf into the
slots in the shelf supports. Then, tilt the shelf up at the front
until the hooks drop into the slots, and lower the front of shelf
to level position.
To remove the dairy compartments, simply
grasp, lift up and pull out. To replace,
position the dairy compartment over the
glides in the refrigerator door, and push the
compartment down to lock it into place.
CAUTION
To avoid personal injury and property damage, confirm shelf is
secure before placing items on shelf.
CAUTION
To avoid personal injury or property damage, handle tempered glass
shelves carefully. Shelves may break suddenly if nicked, scratched, or
exposed to sudden temperature change.
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Refrigerator
(all units)
Refrigerator
(all units)
Adjustable Cold Zone™ Drawer
Adjustable Cold Zone™
Drawer
Your new refrigerator features an Adjustable Cold Zone™ Drawer.
Freezer air is contained by gaskets in the air duct above the drawer.
This area keeps food 3° to 5° F colder than average refrigerator
temperatures.
Your refrigerator's drawer
Lid
glides forward on an inner and
outer track, and the lid raises
for easy access. This special
feature holds extra-large deli
trays, wine bottles, etc. The lid
can also be removed for tall
items such as tiered cakes and
flower arrangements. To open
the drawer, simply grasp the
molded handle and pull forward.
The temperature control is located to the right of the drawer. The
control adjusts the amount of freezer air circulating in this area. For
normal refrigerator temperature, slide the control down. To cool down
the drawer, slide the control up. The uppermost control position is
quick chill. This can be used to quickly chill foods and beverages.
Molded
Handle
Adjustable Humidity Zone™ Drawer(s)
The moisture control on your refrigerator produce drawer(s) gives you
the ability to change the amount of moisture or humidity in a drawer,
and the clear top section allows you to see into a drawer without
opening it.
To remove drawer, roll drawer out to the stop. Remove lid by
lifting to release hoods then pulling out. Remove the drawer by
lifting slightly and pulling out.
To replace, position drawer rollers behind the track roller. Push
drawer up and onto the track. Slide drawer back slightly.
Replace cover by inserting hooks into drawer then placing back
and front down. Slide drawer back until it stops.
The moisture control is located underneath the front trim. Slide the
control to a higher setting for storing deli items or produce with
leaves, such as lettuce, spinach, or cabbage. Slide the control to a
lower setting for storing fruits and vegetables with skins, such as
apples, corn, or tomatoes. See “Food Storage Guide” (pg. 30) for
more information on storing foods properly.
Egg Bin
Your refrigerator's egg bin has three pieces: the lid, the egg
tray, and the bin. The egg bin
can hold up to two dozen eggs.
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To hold one dozen eggs, place
twelve eggs into the egg carrier.
Then place the egg carrier into
the bin and cover with the lid.
S
I
O
M
Lid
W
O
L
Egg Tray
Bin
With two dozen eggs, place
twenty-four eggs loose in the
bin and cover them with the lid.
Use the carrier to transport eggs
between the bin and your
cooking area.
To remove drawer, roll the drawer out to the stop. Then, on each side
of the drawer, locate the black leveler on the glides and lift up until the
drawer disengages from the glides. Pull the drawer out the rest of the
way. To replace the drawer, extend the glides out to the stop. Next,
place the drawer onto the glides and push it back until the drawer
engages the hook. Lower the front part of the drawer, grasp the
glides/drawer and lightly squeeze until the drawer snaps onto the
glides. Then slide the drawer back until it stops.
When the egg tray is removed, the bin will accept items such
as a standard egg carton, ice, etc.
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Automatic Ice Maker
(all units except all refrigerator)
Freezer
(all units except bottom-mount)
The ice maker and slide-out ice drawer on your refrigerator are
not adjustable, but the ice drawer slides forward for easy access
to ice.
Wire Shelf Adjustment
You can easily adjust your freezer's
shelves. To remove a shelf, simply tilt
it up at the front, releasing the hooks
from the shelf support. Then, pull the
shelf straight out. To replace, guide
the rear hooks of the shelf into the
slots in the shelf supports. Then, tilt
the shelf up at the front until the
hooks drop into the slots. Next,
lower the front of the shelf to a level
position.
After the refrigerator reaches normal temperature, the ice
maker fills with water and begins operating. Under normal
conditions, the ice maker will produce seven to nine batches of
ice per 24 hour period.
NOTE: Allow 24 to 48 hours after installation before looking for
ice in your ice drawer. You should discard the first three
full drawers of ice produced by your refrigerator, and should
also throw out the first drawer full of ice your refrigerator
produces after extended periods of non-use.
Wire Basket Adjustment
(all freezer model only)
During ice production, the ice maker
arm raises and lowers. When the ice
bin is full, the ice maker arm
automatically turns the ice maker off.
To manually stop ice production, raise
the ice maker arm. You will hear a
definite click when you have the arm
in the right position. The ice maker
won't produce any more ice until you
push the ice bin all the way back into
place.
You can easily adjust your freezer's
wire baskets by moving the dividers.
To remove a divider, simply grasp it
in the center, and pull the divider
straight up. To replace, guide the
divider around the basket wires in the
desired location, then push the
divider down until it stops.
On
Position
Ice
Maker
Arm
Off
Position
Freezer Basket Divider
(bottom-mount model only)
The freezer basket divider separates
the freezer into sections for easy food
organization.
CAUTION
To avoid damage to ice maker, observe the following:
• Do not force ice maker arm down or up past stop position.
• Do not place or store anything in ice bucket.
Ice Bin Adjustment (all freezer model only)
Ice bins can be adjusted to match the way you use your freezer.
The ice bin on the left-hand side is used for collecting ice from
the ice maker. Once the left-hand ice bin is full, the bins can be
reversed so additional ice is made. If the ice maker is not
operating, the ice bin can be used for cold storage.
WARNING
If the freezer basket divider is removed, there is enough space for
children to crawl inside. To prevent accidental child entrapment,
DO NOT allow children to play inside drawer.
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Automatic Ice Maker
Automatic Dispenser
To remove ice bins, extend ice
drawer fully. Place hand
underneath ice bin. Push ice bin
upward. Grab ice bin edge and
lift upward. Store ice bin in safe
place.
Ice Dispenser Operation (dispenser models only)
Your refrigerator's ice dispenser allows you to select either
cubed or crushed ice by sliding the lever on the ice dispenser
panel. A slight delay occurs when switching between cubed
and crushed modes, and pieces of crushed ice will vary in size
and shape.
Ice Bin below
Icemaker
Once you have made your
selection, dispense ice by
pressing a sturdy, wide mouth
drinking glass or container
against the ice dispenser pad.
You should release pressure
before the container is full
because some ice will continue
to fall.
Sliding Lever
To replace ice bins, lower ice bin
in cutout on drawer frame.
Adjust forward or backward
as needed.
Cu
bed
Crus
hed
IC
E
WA
TER
Water Dispenser Operation (dispenser models only)
NOTE: You can reduce the spray
of crushed ice by holding the
wide-mouth container directly
under the ice chute and as high
as possible in the dispenser area.
Wait a couple of minutes after connecting your refrigerator to
the household water supply before attempting to use the water
dispenser.
Ice Pad
NOTE: Discard first ten to fourteen containers of water
dispensed after initially connecting your refrigerator to the
water supply. Do the same after your refrigerator has an
extended period of non-use.
Water Pad
If your refrigerator is dispensing ice continuously, the
dispenser’s motor is designed to shut off automatically after
three to five minutes. The motor will then reset after three
minutes and dispensing can continue.
You will be able to dispense water by pressing a sturdy, wide-
mouth drinking glass or container against the water dispensing
pad. To stop the flow of water, release the pressure. A small
amount of water may continue to fall into the spill shelf located
just below the dispenser. The spill shelf is not self draining, so
large spills should be wiped dry.
When you repeatedly dispense crushed ice, “snow” may form
on your the door and on the ice chute. You should allow
“snow” to evaporate on its own, or you can wipe it dry.
NOTE: The ice and water dispensers will shut off if the
refrigerator or freezer door has been left ajar for ten minutes.
Operation will resume when the door is closed.
Removing Ice Bucket
You can remove the Ice Bucket by simply lifting the bucket and
pulling it out. To replace it, slide it back in until the bucket locks
in place. If the freezer door will not close, the bucket is not in
the proper position.
CAUTION
To avoid personal injury or property damage, observe the following:
• Do not operate dispenser with freezer door open.
• Do not put fingers, hands, or any foreign object into dispenser
opening.
• Do not use sharp objects to break ice
CAUTION
To avoid property damage, do not dispense ice directly into a thin
glass, fine china, or delicate crystal.
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Replacing Water Filter
Automatic Dispenser
IMPORTANT: Air trapped in your refrigerator's water filtration
system may cause water and the cartridge to eject. Use caution
when removing the filter.
Child Lock Feature (dispenser models only)
When engaged, your refrigerator's
child lock feature prevents water or
ice from being dispensed. This
feature is useful when cleaning the
dispenser or to keep children from
dispensing ice and water. To activate
the child lock, push the child lock
switch to the left (see illustration). To
deactivate, push the child lock switch
to the right. Your appliance is shipped
from the factory with the child lock in
the off position.
Locate water filter door. The door is located under the
Adjustable Cold Zone™ drawer handle. Push the upper left
corner of the door to release the door latch. Pull the door
downward. Turn filter cartridge counterclockwise until it
releases from filter head. Drain water from the filter into a sink
and dispose of the cartridge. Wipe up excess water at filter
location and insert the filter cartridge into circular opening in
filter housing. Move the filter
Cu
bed
Crus
hed
IC
E
WA
TER
cartridge horizontally until the
filter head is engaged. Rotate
gently clockwise until the filter
stops. Flush air from the system
Child Lock Switch
by running water through the
dispenser
continuously
for
three minutes. If water spurts
occur, continue to run water until
flow is steady. Additional
flushing may be required in areas
with poor water quality.
Installing the Water Filter
Adjustable Cold Zone™ drawer handle. Push the upper left
corner of the door to release the door latch. Pull the door
downward. Insert the filter cartridge into circular opening in
filter housing. Move the filter cartridge horizontally until the
filter head is engaged. Rotate gently clockwise until the filter
stops. Flush 3 gallons through filter before use (flush
approximately 3 minutes). If water spurts occur, continue to
run water until water runs steady. Additional flushing may be
required in areas with poor quality water.
Locate water filter door. The door is located under the
When to Change the Water Filter
Your water filter provides a cleaner ice and water supply by
filtering bad tastes, odors, sediment and harmful contaminants.
To ensure proper filtration, the water filter cartridge should be
changed every nine months or after 750 gallons of water are used,
whichever comes first.
IMPORTANT: The condition of water and amount used
determines the life span of your water filter cartridge. If water
use is high, or if water is of poor quality, you may have to
replace the cartridge more frequently.
NOTE: Allow a one to two minute delay to allow internal
water tank to fill.
How to Order Replacement Filter Cartridges
Replacement filters are available through your local Viking
Range dealer. You may also order filters by calling Viking Range
Preferred Service at 1-888-845-4641, or online at
CAUTION
• Be sure to have replacement cartridges available when filter
change is required.
• If water filtration system has been allowed to freeze, replace filter
cartridge.
• If system has not been used for several months, and water has
unpleasant taste or odor, flush system by dispensing two-three
glasses of water. If unpleasant taste or odor persists, change filter
cartridge.
WARNING
To avoid serious illness or death, do not use unit where water is unsafe
or of unknown quality without adequate disinfection before or after use
of filter.
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Food Storage Guide
Food Storage Guide
Packaging Food for Freezing
Storing Fresh Food
The secret of successful freezing is in the packaging; the way
you close and seal a package of food must not allow air or
moisture in or out, or the quality of the food will deteriorate
while frozen.
Wrap or store food in the refrigerator in airtight and moisture-
proof material. This prevents food odor and taste transfer. For
dated products, check use-by date to ensure freshness.
To store leafy vegetables, remove store wrapping. Then tear off
bruised and discolored areas. Wash the vegetables in cold
water and drain, and then place them in a plastic bag or plastic
container and store in your produce drawer.
Packaging you should not use for freezing includes:
• Bread wrappers
• Non-polyethylene plastic containers
• Containers without lids
• Wax paper or wax-coated freezer wrap
• Thin, semi-permeable wrap
For vegetables with skins, such as carrots and peppers, store in
plastic bags or containers.
When refrigerating or freezing fruit, wash the fruit and then let
it dry. Store the fruit in plastic bags. Don't wash or hull berries
until they are ready to use. Instead, sort and keep berries in
their original container in the produce drawer, or store in a
loosely closed paper bag on the refrigerator shelf.
Recommended packaging:
• Rigid plastic containers with tight-fitting lids
• Straight-sided canning/freezing jars
• Heavy-duty aluminum foil
• Plastic-coated paper
• Non-permeable plastic wraps (made from saran film)
• Zip-top freezer bags
Store eggs without washing them. Keep eggs in their original
carton or in your refrigerator's egg bin.
Wipe milk cartons. For best storage, place milk on an interior
shelf.
Follow package or container instructions for proper freezing
methods.
Keep opened butter in covered dish or closed compartment.
When storing butter in the freezer, wrap it in freezer packaging.
Freezing Foods
When you have leftovers, cover then with plastic wrap,
aluminum foil, or store the leftovers in plastic containers with
tight lids.
Do not expect your freezer to quick-freeze large quantities of
food; do not load more than two to three pounds of unfrozen
food per cubic foot within 24 hours. Leave enough space for air
to circulate around packages, and be careful to leave enough
room at the front so the freezer door can close tightly.
Store meat in its original wrapping, as long as it's airtight and
moisture-proof. Rewrap meat if necessary.
A full freezer stays cold longer than a partially filled one, and a
freezer full of meat stays cold longer than a freezer full of baked
goods. If food contains ice crystals, it may be safely refrozen,
although the quality and flavor may be affected. If the
condition of the food is poor, or if you feel it is unsafe, dispose
of it.
NOTE: When storing meat longer than the recommended
times, freeze the meat.
The Adjustable ColdZone™ Drawer is ideal for longer term
meat storage because the temperature can be set 3˚ to 5˚
colder.
Recommended storage times:
Storage times will vary according to the quality of food, the
type of packaging or wrap used (airtight and moisture-proof),
and the storage temperature, which should be
0° to 2° F (-18° to -17° C).
Chicken
1-2 days
1-2 days
3-5 days
7-10 days
Bacon
Cold Cuts
Variety Meats 1-2 days
5-7 days
3-5 days
Ground Beef
Steaks/Roasts
Cured Meats
NOTE: Use fresh fish and shellfish the same day as purchased.
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Cleaning and Maintenance
Cleaning and Maintenance
Cleaning Chart
CAUTION
Part
Removable parts
(shelves, drawers)
What to Use
How to Clean
To avoid personal injury or property damage, read and follow all
cleaning product manufacturer’s directions.
Sponge or cloth with mild
detergent and warm water
Hand wash,
rinse, and
dry thoroughly.
Front door panels
• Stainless steel
WARNING
Stainless steel cleaner
Wipe with soft cloth.
To avoid electrical shock which can cause severe personal injury or
death, turn power disconnect switch to OFF before cleaning. After
cleaning, return power disconnect switch to ON position.
• Painted
Sponge or cloth with mild
detergent and warm water
Hand wash,
rinse, and
dry thoroughly.
Your refrigerator is built to give you many years of dependable
service. However, there are a few things you can do to help
extend its life. This section tells you how to clean your
refrigerator and what to do when going on vacation, moving,
or during a power outage.
Interior walls
(allow freezer to
warm up so cloth
will not stick)
Sponge, soft cloth or paper
towel with baking soda or
or mild detergent and
warm water
Hand wash,
rinse, and
dry thoroughly.
Door liners and
gaskets
Sponge, soft cloth or paper
towel with mild detergent
and warm water
Do not use cleaning waxes,
concentrated detergents,
or cleaners containing
chlorine bleach
Wash, wipe and dry
thoroughly.
Interior Surfaces
Wash the interior surfaces of your refrigerator with four
tablespoons of baking soda dissolved in one quart of warm
water. Use a soft, clean cloth. Rinse these surfaces with warm
water, and dry with a soft clean cloth.
Do not use the following to clean interior surfaces:
• Abrasive or harsh cleaners, such as ammonia or chlorine
bleach
• Concentrated detergents or solvents
• Metal scouring pads
Plastic parts
(covers, panels)
Soft, clean sponge or soft
clean cloth with mild
detergent and warm water
Do not use paper towels,
window sprays, or scouring
pads. These can scratch
Wash, wipe
and dry
thoroughly.
and damage the
finish.
These products can scratch, crack and discolor your
refrigerator's surfaces.
Super
Clog-Resistant™
Condenser*
Vacuum cleaner with
extended narrow
attachment
Vacuum coils
when dusty or
dirty.
Also, never wash the ice bucket or shelves in the dishwasher.
They must be cleaned by hand.
*Under normal conditions, condenser is maintenance-free.
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Cleaning and Maintenance
Cleaning and Maintenance
Glass Shelves
Defrost Pan
To clean your refrigerator's glass shelves, lift the shelf out by
lifting the front and releasing the hooks from the metal track.
Then pull the shelf out. Be sure to allow the glass shelves to
adjust to room temperature before cleaning.
To prevent condensation from overflowing, check defrost pan
periodically.
To check defrost pan, remove two screws securing kickplate to
unit. Pull defrost pan forward until it stops. Remove any excess
water from pan. Wipe and clean defrost pan with a sponge.
Return defrost pan to original position. Return kickplate to unit
by securing with two screws.
To clean crevices, dilute mild detergent with water. Brush this
solution into crevices using a plastic bristle brush. Let set for
five minutes. Spray warm water into crevices using faucet spray
attachment. Dry glass shelf thoroughly and replace shelf by
inserting hooks into metal track and lowering front.
Door Stop Adjustment
Your refrigerator is factory set at the 110° door stop position.
To change to either the 90° or 120° position, remove the door
stop pin using a 3/16” allen wrench.
Door Gaskets
Clean the door gaskets every three months using the same
procedures used for interior surfaces. You should apply a light
film of petroleum jelly to keep gaskets pliable.
Side-by-Side
1
CAUTION
1
To avoid personal injury or property damage, handle tempered glass
shelves carefully. Shelves may break suddenly if nicked, scratched, or
exposed to sudden temperature changes.
3
WARNING
2
ELECTRICAL SHOCK HAZARD
Disconnect power or turn power
Open refrigerator door so door stop and
shoulder screw are accessible.
disconnect switch to OFF position before
removing top grille. Failure to do so can
result in death or electrical shock.
2
WARNING
BURN HAZARD
1
Do not touch condenser coils near
defrost pan.
90˚
110˚
120˚
Doing so can result in burns.
2
Remove shoulder screw and place in 90° or
120° position.
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Cleaning and Maintenance
Cleaning and Maintenance
Bottom-Mount
All Refrigerator/All Freezer
1
1
1
3
3
2
1
2
Open refrigerator door so door stop and
shoulder screw are accessible.
Open refrigerator door so door stop and
shoulder screw are accessible.
2
2
120˚
110˚
90˚
1
1
90˚
110˚
120˚
2
2
Remove shoulder screw and place in 90˚ or
120˚ position.
Remove shoulder screw and place in 90˚ or
120˚ position.
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Cleaning and Maintenance
Cleaning and Maintenance
Upper Light Bulb
Lower Light Bulbs (all freezer only)
Disconnect power at breaker or turn power disconnect switch
to off. Remove center freezer basket and frame by lifting up on
the black leveler on each side until drawer disengages from
glide. Lightly grasp light cover on the underneath side and pull
up. Replace with an incandescent, medium base tubular bulb
with a maximum of 40 watts.
Replace cover by engaging
the top of the light cover
over the light bracket. Once
Disconnect power at breaker or turn power disconnect switch
to the off position. Lightly grasp light cover with both hands
and pull down. Replace bulb with an incandescent, medium
base tubular bulb with a maximum of 40 watts. Replace cover
by engaging light bracket with the back fingers on the light
cover. Once engaged, snap the front fingers on the light cover.
(Note: The clear section of the light cover is considered the
back section.) Reconnect power or turn power disconnect
switch to the on position.
Black
Leveler
engaged, snap the bottom of
the light cover over the light
bracket with light pressure.
Replace center freezer basket
and frame by aligning the
inner glide on the basket with
the outer glide in the unit.
Inner Glide
Attaches to Outer
Glide in Unit
Slide freezer basket and frame back until black leveler “clicks.”
Reconnect power or turn power disconnect switch to the on
position.
Lower Light Bulbs (refrigerator and freezer)
Disconnect power at breaker or
turn power disconnect switch
to the off position. Lightly
grasp light cover on the
underneath side and pull up.
Replace with an incandescent,
medium base tubular bulb with
Cover Fingers
Light Cover
Light Bracket
Light Bulb
Dispenser Light Bulb
Disconnect power at breaker or turn power disconnect switch
to the off position. Replace with an incandescent bulb with a
maximum of 6 watts.
a
maximum of 40 watts.
Replace cover by engaging the
top of the light cover over the
light bracket. Once engaged,
snap the bottom of the light
cover over the light bracket
with light pressure. Reconnect
ed
sh
ru
C
R
E
T
A
W
d
e
b
u
C
E
IC
Light Bulb
Cover
d
e
h
s
u
r
C
R
E
T
A
W
power
or
turn
power
disconnect switch to the on
position.
Light Bulb
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Cleaning and Maintenance
Troubleshooting
Saving Energy
Understanding Sounds You May Hear
You can help your refrigerator use less electricity with these
simple tips:
Your new refrigerator may make different sounds than your old
one. Hard surfaces, such as the ceilings, walls, and cabinets
around the unit can make these sounds seem louder. However,
these sounds are normal and will soon become familiar; they
indicate that your refrigerator is working properly.
• Open the door as few times as possible. Think about what
you need before you open the door. Get everything out at
one time. Keep food organized so you will not have to
search for what you want. Close door as soon as food is
removed.
Here are some of the noises you may hear and what they are:
• Freezer or refrigerator fresh food fan: sounds like air
rushing or whirling
• Do not overcrowd the unit so air movement is blocked.
• Do not set the unit to temperature colder than necessary.
• Sealed system (evaporator and heat exchanger)
refrigerant flow: sounds like gurgles, pops or boiling
water
• Defrost heater: sizzles, hisses or pops
• Condenser fan: air rushes and whirls
Vacation Tip
When you will be gone from home a short time (less than four
weeks), there is no need to shut off your refrigerator.
However, be sure to:
• Use any perishables.
• Freeze other items.
• Raise the signal arm in the automatic ice maker to the off
(up) position and shut off water supply to the ice maker.
• Compressor: has a high pitched hum or pulsating sound
• Ice maker valve hookup: buzzes when ice maker fills with
water. This occurs whether or not the unit is connected to
water supply. If the unit is not connected to water supply,
stop sound by raising ice maker arm to off position.
If you will be away from home for a month or more, follow
these guidelines:
• Remove all food.
• Turn the power disconnect switch to the off position.
• Clean the unit and door gaskets according to the
“Cleaning and Maintenance” section on page 33.
• Prop doors open with rubber or wood blocks so air can
circulate inside. This will keep odor and mold from
building up.
• Raise the signal arm in the automatic ice maker to the off
(up) position and shut off water supply to the
ice maker.
Power Interruptions
If electric service to your refrigerator will be interrupted for 24
hours or less, keep the doors to the freezer closed. This helps
food stay frozen.
If service will be interrupted longer than 24 hours, remove all
frozen food and store it in a frozen food locker, or place two
pounds of dry ice inside the freezer for every cubic foot of
interior volume. This will keep food frozen for two to four days.
Be sure to wear gloves to protect your hands from dry ice
burns. If neither a food locker or dry ice is available, you should
use or can your perishable food at once.
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Troubleshooting
Troubleshooting
Most performance problems you might encounter with your Viking
referigerator will be minor and you should be able to fix them
yourself without tools.
Common Ice Maker Problems
PROBLEM
POSSIBLE CAUSE AND/OR REMEDY
Ice crescents attached at This is normal. They break apart easily. Shake bin
Listed in these charts are the most common problems consumers run
into with their appliances. Please read through this and see if it can solve
your problem before calling for service.
corners
occasionally to keep cubes seperated.
Ice maker will not operate • On/off lever is in the off (up) position. Lower
or ice is not made fast
enough
lever to on (down) position.
• Freezer is not cold enough. Adjust
temperature controls and wait 24 hours.
Common Refrigerator Problems
PROBLEM
POSSIBLE CAUSE AND/OR REMEDY
Off-taste or odor in ice
• New plumbing connections can cause
discolored or off-flavored ice. Discard the first
three harvests of ice.
• Cubes are stored too long. Throw them away
and make a new supply.
Unit will not operate
Is the power cord plugged into a live circuit with
the proper voltage? Has a household fuse blown
or circuit breaker tripped? Is the power switch in
the on position?
• Food is not wrapped properly
Unit makes unfamiliar
sounds
See “Understanding the sounds you may hear”
for descriptions of normal sounds and what makes
them.
• Freezer and ice bin need to be cleaned
• Water may contain minerals. A filter may be
needed to remove them.
Water in the defrost pan
This is normal in hot, muggy weather. Make sure
the pan is level so it does not overflow.
Ice maker will not operate Is the freezer cold enough to make ice? It could
take overnight for the freezer to reach the proper
temperature. Is the signal arm in the on (down)
position? Is the water valve turned on? Is water
getting to the water valve? Check water line for
leaks.
Lights do not work
Has a household fuse blown or circuit breaker
tripped? Is a bulb burned out?
Motor seems to run too
long
The motor naturally runs longer on hot days, if the
room is too warm, if a large amount of food has
been added, or if the doors are opened often.
Temperature display does Just plugged in unit, just put in hot food, opened
not match set point
the door for an extended time or frequently. Allow
unit to stabilize for 24 hours.
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Service Information
Warranty
BUILT-IN BOTTOM-MOUNTS/SIDE-BY-SIDES/ALL REFRIGERATORS AND ALL FREEZERS WARRANTY
THREE YEAR FULL WARRANTY
Built-in bottom-mounts/side-by-sides/all refrigerator and all freezers and all of their component parts,
except as detailed below*†, are warranted to be free from defective materials or workmanship in normal
residential use for a period of three (3) years from the date of original retail purchase or closing date for new
construction, whichever period is longer. Viking Range Corporation, warrantor, agrees to repair or replace,
at its option, any part which fails or is found to be defective during the warranty period.
If service is required, call your dealer or authorized service
agency. The name of the authorized service agency can be
obtained from the dealer or distributor in your area.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from
cosmetic defects in materials or workmanship (such as scratches on stainless steel,
paint/porcelain blemishes, etc.) for a period of ninety (90) days from the date of original retail
purchase or closing date for new construction, whichever period is longer. Any defects must be
reported to the selling dealer within ninety (90) days from date of original retail purchase.
Viking Range Corporation uses high quality processes and materials available to produce all
color finishes. However, slight color variation may be noticed because of the inherent
differences in painted parts and porcelain parts as well as differences in kitchen lighting,
product locations, and other factors. Therefore, this warranty does not apply to color variation
attributable to such factors.
Have the following information readily available.
• Model number
• Serial number
• Date purchased
• Name of dealer from whom purchased
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full
warranty applies to applications where use of the product extends beyond normal residential
use, but the warranty period for products used in such applications is ninety (90) days.
Examples of applications covered by this warranty are bed and breakfasts, fire stations, private
clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the product, its components
and accessories are warranted to be free from defective material or workmanship for a period
of ninety (90) days from the date of original retail purchase. This warranty excludes use of the
product in all commercial locations such as restaurants, food service locations and institutional
food service locations.
Clearly describe the problem that you are having. If you are
unable to obtain the name of an authorized service agency, or
if you continue to have service problems, contact Viking
Range Corporation at 1-888-VIKING1 (845-4641), or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
SIX YEAR FULL WARRANTY ON SEALED REFRIGERATION PARTS AS LISTED
Any sealed refrigeration system component, as listed below, is warranted to be free from defective
materials or workmanship in normal household use during the fourth through the sixth year from the date
of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option,
any part which fails or is found to be defective during the warranty period.
Sealed Refrigeration System Components: Compressor, Evaporator, Condenser, Connecting Tubing,
Record the information indicated below. You will need it if
service is ever required. The serial number and model numbers
for your refrigerator are located on the upper wall, behind the
lighting:
Dryer/Strainer
TWELVE YEAR LIMITED WARRANTY ON SEALED REFRIGERATION PARTS AS LISTED
Any sealed refrigeration system component, as listed above, which fails due to defective materials or
workmanship in normal household use during the seventh through the twelfth year from the date of
original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner
paying all other costs, including labor.
TERMS AND CONDITIONS
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee
owner of the product during the term of the warranty and applies to products purchased and located in
the United States and Canada. Products must be purchased in the country where service is requested. If
the product or one of its component parts contains a defect or malfunction during the full warranty period
after a reasonable number of attempts by the warrantor to remedy the defect or malfunction, the owner is
entitled to either a refund or replacement of the product or its component part or parts. Replacement of a
component part includes its free installation, except as specified under the limited warranty. Under the
terms of this warranty, service must be performed by a factory authorized Viking Range Corporation
service agent or representative. Service will be provided during normal business hours, and labor
performed at overtime or premium rates shall not be covered by this warranty.
Model No._______________________________________________________________
Serial No. ________________________________________________________________
Date of Purchase _______________________________________________________
Date Installed ___________________________________________________________
Dealer’s Name __________________________________________________________
Address ________________________________________________
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance,
providing proof of purchase upon request, and making the appliance reasonably accessible for service.
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however,
return the Owner Registration Card so that Viking Range Corporation can contact you should any question
of safety arise which could affect you.
If service requires installation of parts, use only authorized parts
to insure protection under the warranty.
This warranty gives you specific legal rights, and you may also have other rights which may vary from
jurisdiction to jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from
abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence, natural
disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper installation,
improper operation, or repair or service of the product by anyone other than an authorized Viking Range
Corporation service agency or representative. This warranty does not apply to commercial usage.
Keep this manual for future reference.
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Warranty (cont.)
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS
PRODUCT SHALL BE THE REMEDIES SET FORTH ABOVE.VIKING IS NOT RESPONSIBLE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR
MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH OF
WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to
you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF
THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET FORTH ABOVE. Some states do not
allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
WARRANTY SERVICE
To obtain warranty service, contact an authorized Viking Range Corporation service agent, or Viking Range
Corporation, 111 Front Street, Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial
number and date of original purchase or closing date for a new construction. For the name of your nearest
authorized Viking Range Corporation service agency, call Viking Range Corporation.
IMPORTANT: Retain proof of original purchase to establish warranty period.
Specifications subject to change without notice.
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