Use & Care
Viking Range, LLC
111 Front Street
Greenwood, Mississippi 38930 USA
(662) 455-1200
For product information, call 1-888-845-4641
or visit the Viking Web site at vikingrange.com
Built-In Electric
Warming Drawers
(051513)
F21200 EN
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Warnings
Warnings
Warning and Important Safety Instructions appearing in this manual
are not meant to cover all possible conditions and situations that may
occur. Common sense, caution, and care must be exercised when
installing, maintaining, or operating the appliance.
To Prevent Fire or Smoke Damage
• Be sure all packing materials are removed from the appliance before
operating it.
• Keep area around appliance clear and free from combustible materials,
gasoline, and other flammable vapors and materials.
• Many aerosol-type spray cans are EXPLOSIVE when exposed to heat
and may be highly flammable. Avoid their use or storage near an
appliance.
ALWAYS contact the manufacturer about problems or conditions you do
not understand.
Recognize Safety Symbols, Words, Labels
• Many plastics are vulnerable to heat. Keep plastics away from parts of
the appliance that may become warm or hot. DO NOT leave plastic
items in the drawer as they may melt or soften if left too close to a
heating element.
• Combustible items (paper, plastic, etc.) may ignite and metallic items
may become hot and cause burns. DO NOT pour spirits over hot foods.
DANGER
Hazards or unsafe practices which WILL result in
severe personal injury or death
WARNING
About your Appliance
• DO NOT touch the heating elements or interior surface of the drawer
while it is in use. Use handles or knobs.
Hazards or unsafe practices which COULD result in
death or severe personal injury
• DO NOT store flammable materials in drawer.
CAUTION
Heating Elements
Hazards or unsafe practices which COULD result in
• Use only dry potholders. If moist or damp potholders are used, steam
from potholders could cause a steam burn. DO NOT let potholders
touch hot heating elements located under the drawer. DO NOT use a
towel or bulky cloths in place of potholders.
• Use care when opening the drawer. Let hot air or steam escape (open
vent) before removing or replacing food.
• DO NOT place food in unopened containers in the drawer. Pressure
could build up and cause the container to burst.
• NEVER use the appliance for other than intended use.
• DO NOT use water on grease fires. Smother fire or flame or use dry
chemical or foam-type extinguisher.
• DO NOT use aluminum foil to line the drawer. It is an excellent heat
insulator and will trap heat beneath it. This will upset the performance
and can damage the interior finish.
• Always place warming racks in desired position while drawer is cool.
• Keep drawer closed when not in use.
• DO NOT place items exposed to cooking oils in your warming drawer.
Items contaminated with cooking oils may contribute to a chemical
reaction that could cause a load to catch fire.
• DO NOT install or store indoor models where they will be exposed to
the weather.
minor personal injury.
All safety messages will identify the hazard, tell you how
to reduce the chance of injury, and tell you what can happen if
the instructions are not followed.
Read and follow all instructions before using this appliance to prevent
the potential risk of fire, electric shock, personal injury or damage to the
appliance as a result of improper usage of the appliance. Use appliance
only for its intended purpose as described in this manual.
To ensure proper and safe operation: Appliance must be properly
installed and grounded by a qualified technician. DO NOT attempt to
adjust, repair, service, or replace any part of your appliance unless it is
specifically recommended in this manual. All other servicing should be
referred to a qualified servicer.
WARNING
To avoid risk of property damage, personal injury or death;
follow information in this manual exactly to prevent a fire or
explosion. DO NOT store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any appliance.
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Warnings
Warnings
WARNING
WARNING
BURN OR ELECTRICAL SHOCK HAZARD
Make sure all controls are OFF and drawer is COOL before
cleaning. Failure to do so can result in burns or electrical
shock.
NEVER use this appliance as a space heater to heat or warm the room.
Doing so may result in carbon monoxide poisoning and overheating of
the drawer.
CAUTION
DO NOT use plastic wrap to cover foods placed in the drawer, nor to keep
foods warm that are wrapped or placed in plastic containers for heating.
Plastics can melt onto the drawer if they are in direct contact. If melted onto
the drawer, they can be very difficult to remove.
WARNING
If the information in this manual is not followed exactly, a fire or
explosion may result causing property damage, personal injury or death.
CAUTION
DO NOT use any cleaning agent with chlorine or chlorine compounds on
stainless steel finish. Chlorine and chlorine compounds are corrosive to
stainless steel.
WARNING
NEVER cover any slots, holes or passages in the drawer or cover an
entire rack with materials such as aluminum foil. Doing so blocks air
flow through the oven and may cause carbon monoxide poisoning.
Aluminum foil linings may also trap heat, causing a fire hazard.
WARNING
To avoid sickness and food waste, do not allow defrosted food to remain
in the drawer for more than two hours.
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Warnings
Before Using Drawer
All products are wiped clean with solvents at the factory to remove
any visible signs of dirt, oil, and grease which may have remained from
the manufacturing process. Before using, clean the drawer thoroughly
with hot, soapy water. There may be some burn off and odors on first
use of the appliance—this is normal.
WARNING
FIRE AND ELECTRICAL SHOCK HAZARD
To reduce the risk of electric shock and fire, DO NOT use a
flexible power-supply cord with this appliance.
WARNING
Make sure that incoming voltage is the same as unit rating. An electric
rating plate specifying voltage, hertz, wattage, amps, and phase is
attached to the product. Wiring the warming drawer with more voltage
than it is rated for may cause severe damage to the thermostat,
element, and other components. Wiring the warming drawer with less
voltage than it is rated for may cause significant decrease in
performance.
WARNING
To reduce the risk of fire, electric shock, or injury to persons, installation
work and electrical wiring must be done by qualified people in
accordance with all applicable codes and standards, including fire-rated
conditions.
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Drawer Features
Operation
Your warming drawer works in two ways:
1. Seals moisture within the drawer to keep food moist.
2. Allows moisture to escape and keep food crisp.
The purpose of the warming drawer is to keep hot, cooked foods at
serving temperature. Always start with hot food; cold food cannot be
heated in the warming drawer.
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Warming Element
Turn the control knob clockwise to the desired setting. The element
will cycle on and off to maintain the desired heat setting. When
finished turn the control to “OFF.”
Note: The majority of foods are held at a medium setting to maintain
a serving temperature.
To use Dry Heat Function
1. Place the food or cookware with food in the empty drawer pan.
2. Turn the control knob to the desired heat setting and close the
drawer.
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Use dry heat when warming dishes and keeping foods crispy such as
pies, breads and fried foods.
1. Vents (located inside unit)
2. Temperature Control Knob
3. ON/OFF Indicator Light
4. Drawer Indicator Light
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Operation
Operation
Drawer Indicator Light
Temperature Control Settings
The drawer indicator light is located on the front panel of the drawer.
The drawer indicator light will glow red when the drawer element is
heated. The light will cycle on and off as the temperature is maintained.
The knob is used to select the temperature of the
drawer and is located on the right side of the
control panel. The “1” setting represents low, “2”
represents medium, and “3” represents high. The
majority of foods are held at a medium setting to
maintain a serving temperature. However, your own
preference may be for hotter foods.
Optional Accessories for Moist or Dry Heat
Pans/Lids - This warming drawer is designed to accommodate
standard size pan inserts. The optional pan/lid set consists of:
1) one 4” D. x 12” L. x 10½” W. pan/lid
2) two 4” D. x 12” L. x 7” W. pans/lids
To keep several types of food hot for serving, key the temperature
setting for the meat. For example, to hold rare roast beef, select a
lower setting, cover the other foods that otherwise would be kept at a
higher setting.
3) two
2½” D. x
12” L. x
7” W.
Repeated opening of the drawer allows the hot air to escape and the
food to cool. The drawer should not be opened unless adding or
removing food.
pans/lids
Proofing
Yeast dough can be proofed in the warming drawer. Place the dough
in a bowl. Place the bowl on the low rack in the drawer. Turn the
temperature control to the lowest setting to facilitate the fermentation
time. A towel should be placed over the dough to minimize surface
drying. The dough should remain in the warming drawer until it has
doubled in size and a slight depression remains when the surface is
touched gently with a finger.
Warming Plates
To warm serving bowls and plates, place temperature control on a low
setting. Place the empty dishes on the low rack to raise them off the
bottom of the drawer. If you want hotter dishes or want to heat fine
china, please check with the manufacturer of the dishes for their
maximum heat tolerance.
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Operation
Cleaning and Maintenance
Any piece of equipment works better and lasts longer when
maintained properly and kept clean. Cooking equipment is no
exception. Your warming drawer must be kept clean and maintained
properly. Make sure all controls are in the “OFF” position.
Power “ON” Light
The power “ON” light is located above the temperature control knob
on Custom models and below the temperature control knob on
Designer models. It turns on when the control knob is set and cycles
on and off with the heating element as temperature is maintained.
1. Allow warming drawer to cool completely.
Suggested Heat Settings
The information below is given as a guide only. You may need to vary
2. It is important to keep the slide rails clear and free from debris.
Periodic cleaning of slide rails and other adjoining parts is
necessary to assure smooth drawer operation.
the heat settings to suit your personal requirements.
Temperature
Settings
Food
3. If needed, the warming drawer pan support can be removed for
cleaning. Pull the warming drawer out until fully extended. Slide
finger along right and left side rail until you reach hand latches
(located at the front of rails). Pull up on both right and left latches.
Pull drawer support completely out.
Bacon
2 – 3
Beef, medium and
well done
2
Beef, rare
1 – 2
Bread, hard roll
Bread, soft rolls
Casseroles
2
2
2
2
1
2
2
Control Knobs
MAKE SURE ALL CONTROL KNOBS POINT TO THE “OFF” POSITION
BEFORE REMOVING. Pull the knobs straight off. Wash in detergent and
warm water. Dry completely and replace by pushing firmly onto stem.
Cooked cereal
Dough, proofing
Eggs
Fish, seafood
(baked)
Stainless Steel Parts
Fried foods
Fruit
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2
2
All stainless steel body parts should be wiped regularly with hot soapy
water at the end of each cooling period and with a liquid cleaner
designed for that material when soapy water will not do the job. DO
NOT use steel wool, abrasive cloths, cleansers, or powders. If necessary,
scrape stainless steel to remove encrusted materials, soak the area with
hot towels to loosen the material, then use a wooden or nylon spatula or
scraper. DO NOT use a metal knife, spatula, or any other metal tool to
scrape stainless steel. DO NOT permit citrus or tomato juice to remain
on stainless steel surface, as citric acid will permanently discolor stainless
steel. Wipe up any spills immediately.
Gravy, creamed
sauces
Ham
2
Pancakes, waffles
Pies, one crust
Pies, two crust
Pizza
2 – 3
2
2
2 – 3
2
Pork
Potatoes, baked
Potatoes, mashed
Poultry
3
2
2 – 3
2
CAUTION
Vegetables
DO NOT use any cleaning agent with chlorine or chlorine compounds on
stainless steel finish. Chlorine and chlorine compounds are corrosive to
stainless steel.
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Troubleshooting
Cleaning and Maintenance
Cleaning Chart
Problem
Possible Cause and/or Remedy
Warming drawer will not
function.
Drawer is not connected to electrical power:
Have electrician check power circuit breaker,
wiring, and fuses.
Material/Problem Cleaning Products
Directions
Stainless steel/
Enamels
Mild cleaners
Sponge with cloth, then
rinse with clear water
and wipe dry.
Satisfactory for use on
all finishes.
Hard water spots
and scales
Vinegar and water
Swab or wipe with cloth.
Rinse with clear water
and dry. Satisfactory for
use on all finishes.
Soft, non-abrasive cleaners Apply with damp
sponge or cloth.
Satisfactory for use on
all finishes if rubbing
is light. Rub in direction
of the polish lines.
Pull off knob. Wash but
DO NOT soak. Rinse
with water, dry and
replace on control.
Plastic
(Control knob)
Soap and water
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Warranty
Service Information
If service is required, call your dealer or authorized service agency.
The name of the authorized service agency can be obtained from the
dealer or distributor in your area.
BUILT-IN ELECTRIC WARMING DRAWER WARRANTY
THREE YEAR FULL WARRANTY
Built-in electric warming drawers and all of their component parts, except as detailed below*†, are
warranted to be free from defective materials or workmanship in normal residential use for a period of three
(3) year from the date of original retail purchase or closing date for new construction, whichever period is
longer. Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any part which fails or is
found to be defective during the warranty period.
Have the following information readily available.
• Model number
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from
cosmetic defects in materials or workmanship (such as scratches on stainless steel,
paint/porcelain blemishes, etc.) for a period of ninety (90) days from the date of original retail
purchase or closing date for new construction, whichever period is longer. Any defects must be
reported to the selling dealer within ninety (90) days from date of original retail purchase.
Viking Range, LLC uses high quality processes and materials available to produce all color
finishes. However, slight color variation may be noticed because of the inherent differences in
painted parts and porcelain parts as well as differences in kitchen lighting, product locations,
and other factors. Therefore, this warranty does not apply to color variation attributable to such
factors.
• Serial number
• Date purchased
• Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to
obtain the name of an authorized service agency, or if you continue
to have service problems, contact Viking Range, LLC at
1-888-845-4641, or write to:
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full
warranty applies to applications where use of the product extends beyond normal residential
use, but the warranty period for products used in such applications is ninety (90) days.
Examples of applications covered by this warranty are bed and breakfasts, fire stations, private
clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the product, its components
and accessories are warranted to be free from defective material or workmanship for a period
of ninety (90) days from the date of original retail purchase. This warranty excludes use of the
product in all commercial locations such as restaurants, food service locations and institutional
food service locations.
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
This warranty shall apply to products purchased and located in the United States and Canada. Products
must be purchased in the country where service is requested. Warranty labor shall be performed by an
authorized Viking Range, LLC service agency or representative. Warranty shall not apply to damage
resulting from abuse, accident, natural disaster, loss of electrical power to the product for any reason,
alteration, outdoor use, improper installation, improper operation, or repair or service of the product by
anyone other than an authorized Viking Range, LLC service agency or representative. This
warranty does not apply to commercial usage. Warrantor is not responsible for consequential or incidental
damage whether arising out of breach of warranty, breach of contract, or otherwise. Some jurisdictions do
not allow the exclusion or limitation of incidental of consequential damages, so the above limitation or
exclusion may not apply to you.
Record the information indicated below. You will
need it if service is ever required. The model and
serial number for your warming drawer Rating/Serial
plate is located on the left, rear side.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing
proof of purchase upon request, and making the appliance reasonably accessible for service. If the product
or one of its component parts contains a defect or malfunction during the warranty period, after a
reasonable number of attempts by the warrantor to remedy the defects or malfunctions, the owner is
entitled to either a refund or replacement of the product or its component part or parts. Warrantor’s
liability on any claim of any kind, with respect to the goods or services covered hereunder, shall in no case
exceed the price of the goods or service or part thereof which gives rise to the claim.
WARRANTY SERVICE: Under the terms of this warranty, service must be performed by a factory
authorized Viking Range, LLC service agent or representative. Service will be provided during
normal business hours, and labor performed at overtime or premium rates shall not be covered by this
warranty. To obtain warranty service, contact the dealer from whom the product was purchased, an
authorized Viking Range, LLC service agent, or Viking Range, LLC. Provide model and
serial number and date of original purchase. For the name of your nearest authorized Viking Range
Corporation service agency, call the dealer from whom the product was purchased or Viking Range
Corporation. IMPORTANT: Retain proof of original purchase to establish warranty period.
Model no. _____________________ Serial no. ________________________
Date of purchase _______________ Date installed ___________________
Dealer’s name __________________________________________________
Address ________________________________________________________
_______________________________________________________________
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however,
return the Owner Registration Card so that Viking Range, LLC can contact you should any question
of safety arise which could affect you.
Any implied warranties of merchantability and fitness applicable to the above described halogen elements
are limited in duration to the period of coverage of the applicable express written limited warranties set
forth above. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights which may vary from jurisdiction to jurisdiction.
If service requires installation of parts, use only authorized parts to
insure protection under the warranty.
Specifications subject to change without notice.
Keep this manual for future reference.
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