ViewSonic Flat Panel Television ND4200 User Manual

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Contents  
ViewSonic ND4200/ND5000  
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Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
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INTRODUCTION  
Thank you for buying the ViewSonic® Network Display. This section introduces  
you to the ND4200/ND5000 Network Display.  
Packaged Contents  
Please check that all the following items are in the package:  
ViewSonic CD  
Remote Control  
with two AA batteries  
Quick Start Guide  
ND4200/ND5000 Network Display  
AC Power Cord  
Quick Start Guide  
Optional Accessories  
The accessories listed below are available at viewsonic.com  
• USB Wi-Fi adapter  
• Wall mount kit  
• Detachable speakers  
Requirements  
The ND4200/ND5000 Network Display requires:  
ViewSonic ND4200/ND5000 Network Display connected to AC power and a  
network or internet connection  
• Streaming video server and/or live encoder  
• Wireless network connection if using the ND4200/ND5000 wireless support  
option  
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Two Modes of Operation  
Standalone  
The setup allows the ND4200/ND5000 Network Display to act as an independent  
network device controlled by one server.  
Ethernet cable  
Ethernet cable  
ND4200/ND5000  
Network Display  
Switch or  
Router  
PC  
TAS Managed  
You can purchase Tivella Administration Server (TAS) separately through Tivella  
configure and manage multiple Network Displays remotely. TAS provides  
centralized scheduling of video content presentation on multiple Network Displays,  
as well as management and seamless operation of a Cisco® ACNS Content  
Distribution Networking infrastructure if one is installed. This configuration greatly  
reduces maintenance overhead, when TAS and the Network Display are connected  
to the network (LAN/WAN) with the TAS acting as a manager for multiple Network  
Displays.  
ND4200/ND5000  
Network Display  
Switch or Router  
PC to  
control  
TAS  
PC to  
access  
TAS  
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Two Modes of Communication  
There are two modes of communication with the ND4200/ND5000 Network  
Display: an HTTP web interface and a Telnet advanced command line interface. This  
document focuses on the web interface only.  
Features  
• Bright plasma type display ideal for advertisement and video playback  
• Integrated display for A/V IP delivery  
• Multiple Network Displays can be daisy chained with different IP addresses  
• Supports scheduling of different video content across multiple displays  
• No need for additional external PC or set-top box with a switch  
• Remote management controll and status reporting  
• MPEG A/V decoding, MPEG 1/2/4, WMV9, Macromedia Flash  
• Auto-MDIX (no crossover cabling)  
• Powerful combination of the Sigma Design® EM8621L and the Freescale®  
MPC8247 for smooth playback  
• Can be installed with an optional wall mount  
• Uses Tivella® content management software  
• Devices can be remotely controlled from virtually anywhere with a network or  
internet connection  
• Wireless Ethernet support eliminates the need to run cables to an existing  
network  
• Remote management allows you to adjust the screen and see valuable  
information without being physically in front of the unit  
• Network ready, easy installation  
• Optional local content buffering or storing in CF card  
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Front View  
Remote  
Control IR  
Sensor  
POWER LED  
POWER ON/OFF  
Standby/ON  
CHANNEL  
Up / Down  
SELECT items  
on a menu  
VOLUME decrease  
VOLUME increase  
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Back View  
Side View  
Hand grip  
Power button  
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Remote Control  
POWER button  
On/Standby  
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SETTING UP THE NETWORK DISPLAY  
1. Connect to a Switch or Router  
Connect an RJ-45 Ethernet cable from the Network Display to either a  
switch or a router. See your IT Administrator for a code to the switch or a  
router. The Router shown is a ViewSonic WMG100. Connect the AC power  
cord from the Network Display to an AC power source like a wall outlet.  
ND4200/ND5000 Network Display  
RJ-45 Ethernet  
cable  
RJ-45 Ethernet cable  
AC power cord  
Switch or Router  
PC  
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Connect Multiple Network Displays (optional)  
You can daisy chain several Network Displays together. The two built-in Ethernet  
ports make the ViewSonic Network Displays unique because you do not need  
separate network switches or PCs for each Network Display. Media content on  
each Network Display can be scheduled independently when connected to an  
external server.  
Plug another RJ-45 Ethernet cable into an Ethernet port of another Network  
Display. You can connect either of the two Ethernet ports of one unit to either of the  
two Ethernet ports of another unit.  
Back view  
Ethernet cable to  
Ethernet ports  
Ethernet cable to  
Ethernet ports  
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2. Connect External Speakers (optional)  
speaker  
speaker  
Back of Network Display  
3. Turn Power On to the Network Display  
Power button  
O (Off)  
I (On)  
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Put Batteries in Remote Control  
Remove the back cover from the remote control as shown below. Put two AA  
batteries in the remote control. Be sure to match the positive end of the battery with  
the positive end of the compartment. Put the cover back on the remote control.  
4. Login  
Open an Internet Browser, i.e., Internet Explorer. In the URL address field,  
type in the default IP address of the ND4200/ND5000 (192.168.12.100) >  
press Enter. A prompt appears asking for a User Name and Password. The  
default name admin and the password admin automatically appear in the  
corresponding fields > click OK. The Network Configuration screen appears  
as shown on the next page. Note: The Network Display logs you out after  
five minutes of inactivity.  
For security purposes, we recommend that you change the default IP address,  
Login and Password. For more information, see the Security section in this  
user guide.  
After logging in successfully, the Network Configuration screen appears as  
shown on the next page. Note: The ND4200/ND5000 automatically logs  
you out after fives minutes of inactivity.  
For information on how to change network settings on an OS other than  
Windows, please consult the OS user guide or your Network Administrator.  
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MANAGEMENT  
Startup URLs/Network Configuration  
The Network Configuration screen allows you to select the video that appears  
on-screen when you boot up the NMP-500. To go to the Network Configuration  
screen after logging into the NMP-500, select Management > Startup. The Startup  
URLs screen and the Network Configuration screen appears as shown below.  
Displays the IP address  
Displays the Video source  
Displays the Browser  
1
2
To play a particular video at startup, in the Video field, enter a valid HTML  
page. Here are some examples:  
http://<ip-address->/<mpeg-1/2-file-located on WEB Server>  
udp://<ip-multicast-address>/port  
rtp://<multicast-address>/port  
iptv://<ip-multicast-address>/videoport/audioport  
playlist=http://<ip-address>/<playlist-file-located-on-WEB-server>  
In the Browser field, enter a startup web screen (for example, http://  
www.viewsonic.com). Note: The MAC address is a read-only field that displays  
the built-in MAC address of the unit.  
Continued . . .  
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3
4
In the DHCP field of the Network Configuration screen, tap the down arrow  
for the pull-down menu and select Enabled to dynamically get network  
parameters. Make sure there are values in the IP address, Mask, Gateway,  
and DNS fields although DHCP assigns values to these fields automatically. If  
you select Disabled, type valid network parameters in these fields.  
If any changes were made to this screen, do the following:  
To enable the changes, click Apply  
To save the changes, click the Administration menu > click Save  
Configuration > click Save.  
Browser Configuration  
The Browser Configuration screen allows you to make specific screen settings for  
a specific URL that you chose. Click Management > Browser. The screen shown  
below appears. Note: 1 millisecond = 1/1000th second.  
1
2
In the Macromedia Flash Transparency Source field, select one of the  
options from the pull-down menu.  
In the Screen rotation angle (clockwise) field, select one from the pull-  
down menu for the angle of rotation of the HTML content displayed on-screen.  
This feature is useful when the NMP-500 is installed vertically.  
3
In the Browser Proxy field, select Enabled or Disabled from the pull-down  
menu.  
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4
5
6
In the Browser Proxy IP field, type an IP address if the Browser Proxy was  
Enabled.  
In the Browser Proxy PORT field, type the port if the Browser Proxy was  
Enabled.  
In the Default transparency between OSD and video layer field, type a  
number that is between 0 to 255: (128 is average where video and graphics  
blend together). Also, see examples in the Transparency section of this guide.  
• 0 = video only, no graphics  
• 255 = graphics only, no video  
7
In the Start screen display time field, type the number of milliseconds you  
want the initial screen to be displayed at startup. (1 millisecond = 1/1000  
second)  
8
9
In the Screen Height field, type the height of the screen that is displaying your  
graphics image.  
In the Screen Width field, type the width of the screen that is displaying your  
graphics image.  
10 If any changes were made to this screen, do the following:  
To enable the changes, click Apply  
To save the changes, click the Administration menu > click Save  
Configuration > click Save.  
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VNC client  
The VNC client configuration screen shown below on the Management menu lets  
you set the device to start as a VNC client and connect automatically to the VNC  
server specified. This auto-start feature works only if the VNC client under System  
services is set to YES or Enabled.  
VNC server password must be at least 6 characters (can be alpha-numeric).  
X and Y coordinates let you set the size of the window of the remote desktop  
displayed if full screen is not desired.  
VNC full screen mode lets you set the client to start up as full screen all the time.  
VNC auto restart mode reconnects the client in the event of network interruption.  
Delay before restart VNC sets the time between reconnects.  
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Video/Audio Configuration  
This screen is used to adjust the display and audio parameters. Click Management  
> Video/Audio. The screen shown below appears.  
1
In the TV Mode field, click the down arrow for the pull-down menu and select  
one of the options.  
2
3
4
5
6
7
Move the Brightness slider: values range between -128 and 127  
Move the Contrast slider: values range between 0 and 255  
Move the Saturation slider: values range between 0 and 255  
Move the Audio Channel Volume (left) slider: values range between 0 and 100  
Move the Audio Channel Volume (right) slider: values range between 0 and 100  
If any changes were made to this screen, do the following:  
To enable the changes, click Apply  
To save the changes, click the Administration menu > click Save  
Configuration > click Save.  
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TAS Configuration  
This screen works in conjunction with TAS. (TAS software can be purchased through  
Management > TAS. The screen shown below appears.  
1
2
In the Timeout (sec) field, type the number of seconds for the NMP-500s to  
access TAS.  
In the IP Address field is a valid DNS name automatically generated by TAS  
when connected to a network but empty when used as a standalone.  
3
If any changes were made to this screen, do the following:  
To enable the changes, click Apply  
To save the changes, click the Administration menu > click Save  
Configuration > click Save.  
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System Services Configuration  
Configure System Services in the MIB (Management Information Base) to manage  
the following groups: Network, Browser, Video/Audio, TAS, and System Services.  
Click Management > System services. The screen shown below appears.  
1
2
In the Network Media Player (port 6666) field, select Yes to access the  
NMP-500 using a Telnet client on port 6666. If you do not want this, select No.  
In the MIB Event Notification field, select Yes to be notified of changes that  
you made to the NMP-500 settings.  
3
If any changes were made to this screen, do the following:  
To enable the changes, click Apply  
To save the changes, click the Administration menu > click Save  
Configuration > click Save.  
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FTP server  
FTP server is only for Network Displays with local storage. The FTP server allows  
you to use an FTP client for uploading files.  
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ACTIONS  
This section mainly concerns video related activities. Video can be streamed by UDP,  
RTP, IP/TV or HTTP stream and organized in Playlists. When you initiate a stream,  
you can see the video on your display. You can also change the Transparency of  
the OSD or go to a specific URL on the fly.  
Video Multicast  
This screen allows you to play streams using the assorted protocols. Select Actions  
> Video multicast. The screen shown below appears.  
1
In the IP address field, type the IP Address transmitting UDP based multicast  
stream (for example, 239.1.1.7)  
2
3
In the Port field, type the Port number used to receive the multicast.  
To tell the system to listen to the UDP multicast stream from the IP on the Port  
that you entered, click Start.  
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Video HTTP  
To get to the browser setup screen, click Actions > Video HTTP. The screen shown  
below appears.  
1
2
In the URL field, type the URL that corresponds to the HTTP stream that you  
want to appear on the display (for example: http:192.168.12.x/movie.mpg, or,  
http://<server-ip>/file.mpg).  
To tell the system to listen to the HTTP stream from the entered URL, click  
Start.  
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Playlist  
To stream existing video Playlists on an HTTP server, click Actions > Playlist. The  
screen shown below appears.  
1
2
In the URL field, type the URL that corresponds to the Playlist to appear on  
to start playback such as http://<server-ip>/playlists.pls).  
To tell the system to listen to the Playlist from the entered URL, click Start.  
To create a playlist  
A Playlist is a text file that can be created in any text editor with an extension of  
.txt. A Playlist is necessary when you want the NMP-500 to play specific content,  
in a specific order, usually looped. A Playlist can be created for the http streams.  
Example of a looped Playlist:  
loop  
For a Playlist that is not looped, list the desired content without the keyword "loop."  
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VNC client  
The VNC (Virtual Network Computing) client screen allows you to connect and  
display a remote desktop running a VNC server.  
1
2
In the VNC server field, type the IP Address of the VNC server.  
In the Password field, type the password of the VNC server whose IP is  
entered above. IMPORTANT! The password must be at least six (6)  
characters (can be alpha-numeric).  
3
To display the remote desktop click Start.  
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Transparency  
To change the transparency of the browser on-screen in relation to the video image in  
the background, click Actions > Transparency. The screen shown below appears.  
1
In the Transparency between OSD and video layer field, type a number  
between 0 to 255 for a more or less transparent (translucent) browser image  
(user interface) so you can still see through the browser OSD (On-Screen  
Display) shown below on the right with your video or other images: 0 = no  
OSD, 255 = no video, 128 = equal transparency between video and OSD  
layers.  
OSD very transparent  
OSD not transparent  
2
To apply the entered transparency value to the image on the NMP-500, click Apply.  
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Go to URL  
To go to a web page on the browser, click Actions > Go to URL. The screen shown  
below appears.  
1
2
In the URL field, type the desired URL.  
To redirect the browser to the URL that you entered, click Go. The web page  
appears on your display.  
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ADMINISTRATION  
Advanced Video Configuration  
To adjust the size and location of the video on the screen, click Administration >  
Advanced video. The screen shown below appears.  
1
2
In the X of destination window, type the center point of the screen on the X  
axis.  
In the Y of destination window, type the center point of the screen on the Y  
axis.  
3
4
5
In the Width of destination window, type the width of the destination  
window.  
In the Height of destination window, type the height of the destination  
window.  
If any changes were made to this screen, do the following:  
To enable the changes, click Apply  
To save the changes, click the Administration menu > click Save  
Configuration > click Save.  
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Security  
To change the User name and Password of the NMP-500, click Administration >  
Security. Current settings automatically appear in each field as shown below:  
default User name/Password is admin/admin.  
1
2
In the Password field, type a new password.  
In the Repeat Password field, re-type the new password.  
3
If any changes were made to this screen, do the following:  
To enable the changes, click Apply  
To save the changes, click the Administration menu > click Save  
Configuration > click Save.  
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Save Configuration  
To save your settings on the NMP-500, click Administration > Save  
Configuration. The screen shown below appears. Click Save.  
Default Settings  
To restore the NMP-500 back to factory settings, click Administration > Default Settings.  
The screen shown below appears. Click Restore. User-defined settings will be lost.  
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Reboot  
To reboot the NMP-500, click Administration > Reboot. The screen shown below  
appears. Click Reboot. The NMP-500 reboots.  
Firmware Upgrade  
To upgrade the firmware on the NMP-500, click Administration > Firmware. The screen  
shown below appears. Click Browse to open the firmware file > click Start upgrade.  
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HELP  
Status  
Status refers to the log where you can track activity on a specific NMP-500. To  
show the Status log, click Help > Status. The screen shown below is for  
information only (no inputs).  
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License  
To activate the license on the NMP-500, click Help > License. The License Key  
may appear automatically in the screen shown below (read-only).  
About  
To show the current version of the product, click Help > About. The screen shown  
below appears (information only).  
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APPENDIX  
Screens  
Management  
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Actions  
Administration  
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Help  
Customer Support  
You need the product serial number when you contact Customer Support.  
Website  
T = Telephone  
F = FAX  
Country/Region  
United States  
Canada  
(for email address also)  
T: (800) 688-6688  
F: (909) 468-1202  
T: (866) 463-4775  
F: (909) 468-5814  
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FCC Information  
This equipment has been tested and found to comply with the limits for a Class A  
digital device, pursuant to Part 15 of the Federal Communications Commission (FCC)  
Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can  
radiate radio frequency energy, and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications. However,  
there is no guarantee that interference will not occur in a particular installation. If  
this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following  
measures:  
• Increase the separation between the equipment and the receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
FCC Warning: To assure continued FCC compliance, the user must use grounded  
power supply cord and the provided shielded video interface cable with bonded  
ferrite cores. Also, any unauthorized changes or modifications not expressly  
approved by the party responsible for compliance could void the user's authority to  
operate this device.  
Compliance Information for Canada  
Notice: This class A digital apparatus complies with Canadian ICES-003.  
AVIS: Cet appeil numerique de la Classe A conforme a la norme NMB-003 du Canada.  
User Information for All Countries  
Notice: Use the cables that are included unless otherwise specified.  
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Specifications  
ND4200  
ND5000  
Default resolution  
Dimensions  
1024 x 768 @ 60 Hz  
1366 x 768 @ 60 Hz  
1015mm (W) x 613mm (H) x 67.5mm (D)  
Height without stand  
1184mm (W) x 700mm (H) x 63mm (D)  
Height without stand  
42" Plasma screen:  
Horizontal 933.9mm x Vertical 534.2mm  
50" Plasma screen:  
Horizontal 1106.46mm x Vertical 622.08mm  
Effective display size  
Weight  
86.0 lbs (39.1kg) net  
115.0 lbs (52.3 kg) net  
Network  
Network  
RJ-45 x 2 for Daisy Chain feature  
RJ-45 x 2 for Daisy Chain feature  
10/100 Ethernet  
10/100 Ethernet  
Audio  
Audio  
Connectivity  
Audio output: 2 x RCA stereo analog  
Audio output: 2 x RCA stereo analog  
Internal analog stereo to power amp  
Internal analog stereo to power amp  
Communication  
Communication  
USB x 2  
USB x 2  
Streaming protocol  
types  
HTTP, UDP, RTP, IP/TV, Local file playback  
HTTP, UDP, RTP, IP/TV, Local file playback  
Scanning format  
SDTV: 480i  
SDTV: 480i  
EDTV: 480p  
EDTV: 480p  
HDTV: 720p, 1080i  
HDTV: 720p, 1080i  
Video decoding  
formats  
MPEG-1, MPEG-2, MPEG-4,  
Macromedia Flash  
MPEG-1, MPEG-2, MPEG-4,  
Macromedia Flash  
Audio decoding formats MPEG-1 (Layers 1 & 2) MP3, WAV  
MPEG-1 (Layers 1 & 2) MP3, WAV  
JPEG, PNG  
Image file formats  
Memory (RAM)  
JPEG, PNG  
128 MB  
128 MB  
Memory (FLASH)  
Number of colors  
Power consumption  
Power input  
64 MB  
64 MB  
16.77 million  
134.2 million  
390 watts +/- 10% watts  
AC 100 ~ 240 V (max) @ 50/60 Hz  
700Cd/m2  
500 + 10% watts  
AC 100 ~ 240 V (max) @ 50/60 Hz  
700Cd/m2  
Contrast ratio  
Viewing angle  
Over 160°  
Over 160°  
Operating temperature  
Regulatory approvals  
Optional accessories  
41 ~ 104° F (5 ~ 40° C)  
FCC-15A, IC, UL/c-UL  
Wall mount kit, Detachable speakers  
41 ~ 104° F (5 ~ 40° C)  
FCC-15A, IC, UL/c-UL  
Wall mount kit, Detachable speakers  
Specifications are subject to change without notice. Corporate names and  
trademarks stated herein are the property of their respective companies.  
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LIMITED WARRANTY  
ViewSonic® Limited Warranty Terms and Conditions  
(Current Production Models. U.S.A. and Canada Only)  
How the Viewsonic Standard Limited Warranty works:  
ViewSonic Corporation (“ViewSonic”) warrants its products to be free from defects in material and  
workmanship during a specified length of time, or “Warranty Period”, as indicated below. If a product  
proves to be defective in material or workmanship during the Warranty Period, ViewSonic will, at its sole  
option, repair or replace the product with a similar product. Replacement products or parts may include  
remanufactured or refurbished parts or components. The replacement product will be covered by the  
balance of the time remaining on the customer's original ViewSonic Limited Warranty. This warranty does  
not cover any software included with the product.  
ViewSonic products are manufactured using new materials or new and used materials equivalent to new in  
performance and reliability. Spare parts may be new or equivalent to new. Spare parts are warranted to be  
free from defects in material or workmanship for the remainder of the Limited Warranty Period under  
proper and/or normal use of the ViewSonic Product in which they are installed.  
During the Limited Warranty Period, ViewSonic will, at its sole discretion, repair or replace the defective  
component parts or the ViewSonic product. All component parts or hardware products removed under this  
Limited Warranty become the property of ViewSonic. In the unlikely event that your ViewSonic Product has  
a recurring failure, ViewSonic will, at its sole discretion, provide you with a replacement unit of ViewSonic's  
choosing that is similar or equivalent to your ViewSonic originally purchased product in hardware and/or  
performance.  
How long the warranty is effective:  
ViewSonic warrants that its hardware will be free from defects in workmanship and materials, under proper  
normal use, and as set forth below:  
• Hardware and Power Supplies: One (1) Year  
• Accessories, spare parts, and spare kits: Ninety (90) days  
The Warranty Period will begin on the date of purchase, and remain effective as specified above. Proof of  
purchase and/or receipt will be required for all claims purposes.  
Exclusions of Warranty:  
The following will immediately and automatically render any and all warranties and/or guarantees,  
including but not limited to the ViewSonic Limited Warranty, as void:  
1. Any product on which the serial number has been defaced, modified or removed.  
2. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product  
modification, and/or failure to follow instructions as prescribed by ViewSonic.  
3. Repair or attempted repair by someone other than a ViewSonic Licensed Technician.  
4. Any damage resulting from shipments not made and/or insured by ViewSonic, and/or shipments made  
by ViewSonic for which recipient failed to notify ViewSonic of the damage claim within 48 hours upon  
receipt.  
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5. Removal and/or installation of any components not intended or prescribed by ViewSonic.  
6. Causes external to the product, such as electric power fluctuations and/or failure.  
7. Normal wear and tear.  
8. Damage to, or abuse of, the coating on the surface of the display, including but not limited to cosmetic  
defects that do not affect functionality.  
9. Any other cause which is not related to a manufacturer’s defect.  
10. Loss of, or damage to, the covered product due to mishandling, improper packaging by you, alteration,  
accident, electrical current fluctuations or failure to follow operating, maintenance or environmental  
instructions prescribed in the covered product's User Manual. In the event that ViewSonic determines,  
in its sole discretion, that the return product is damaged due to one or more of these excluded causes,  
the customer will be billed for the cost of repairs.  
11. ViewSonic will not be responsible for any damage to, loss of, or consequential loss from the inability to  
use, any programs, data or other information stored on any media or any part of any Product serviced  
hereunder. ViewSonic makes no representations or warranties whatsoever to keep confidential or  
secure any data stored on any media or any part of any Product serviced hereunder. ViewSonic will  
not be responsible for and hereby disclaims any and all liability for damage or loss to software, data,  
Programs, removable media, consumables, portable docking stations, carrying cases, or non-  
ViewSonic-branded products such as joysticks, printers, and/or scanners, that may occur as a result of  
repairs to, and/or by the replacement of any defective product. In order to avoid any and such losses  
or damages, please make a back-up of any and/or all data(s) and Programs before returning your  
product to ViewSonic for replacement and/or repair(s).  
12. Image burn-in and/or defective pixels/sub-pixels are not considered a manufacturer’s defect. For a  
complete review of the details regarding the industry standard methodology ViewSonic uses to  
determine defective pixels/sub-pixels please visit our on-line Customer Support database at  
Limitation of Implied Warranties  
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE  
DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE.  
Limitations of Liability:  
VIEWSONIC'S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE  
PRODUCT. VIEWSONIC EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY FOR DELAYS IN  
SHIPPING AND/OR ANY RESULTING DAMAGE(S) DUE TO LOSS OF USE FOR ANY AND ALL  
REASONS. IN NO EVENT WILL VIEWSONIC CORPORATION, AND ANY AND ALL OF ITS PRESENT,  
FORMER AND FUTURE REPRESENTATIVES BE LIABLE FOR SPECIAL INDIRECT, INCIDENTAL OR  
CONSEQUENTIAL DAMAGES RELATING DIRECTLY OR INDIRECTLY TO THIS AGREEMENT.  
FURTHER, VIEWSONIC WILL NOT BE LIABLE FOR LOSS OF THE USE OF PRODUCT, LOSS OF  
DATA, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF  
GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS OR OTHER COMMERICAL LOSS,  
REGARDLESS OF WHETHER ADVISE VIEWSONIC IS ADVISED OF OR SHOULD HAVE KNOWN  
ABOUT THE POSSIBILITY OF SUCH DAMAGES.  
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How to get service:  
1. For information on obtaining warranty service, call your ViewSonic dealer/reseller.  
2. To obtain warranty service, please contact ViewSonic Customer Support for a Return Authorization  
number (RMA). You will be required to provide  
A. A copy of the dated sales slip.  
B. Your name.  
C. Your address.  
D. The serial number of the product.  
E. A description of the problem.  
F. Mobile and wireless products, customer should provide the user name and the password or  
disable password protections in order to allow ViewSonic access to the device for the performance  
of warranty service.  
3. Bring or ship the product prepaid in the original container, with the associated accessories, to  
ViewSonic or any ViewSonic authorized service center.  
4. For additional information or the name of the nearest ViewSonic service center, contact your  
ViewSonic dealer/reseller or ViewSonic.  
NOTE: ViewSonic is not responsible for any returned product without an assigned RMA.  
Sales outside the U.S.A. and Canada:  
For ViewSonic products sold outside the U.S. and Canada, contact your ViewSonic dealer/reseller  
Effect of state law:  
This warranty gives you specific legal rights, and you may also have other rights which vary from state to  
state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of  
incidental or consequential damages, so the above limitations and exclusions may not apply to you.  
LIMITED WARRANTY (V1.0)  
Release Date: 1 May 2006  
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