Verizon TV Receiver FiOS TV User Manual

Veriz o

FiO S TV

U s er

G u ide

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Welcome to

Verizon FiOS TV

Congratulations. You made a great choice by

subscribing to FiOS^SMTV. It’s going to revolutionize

your television experience.

As a Verizon FiOS TV subscriber, you can unleash

the full potential of your television and enjoy the

programming selection, picture and sound quality

that only fiber-optic technology can deliver.

This guide will help you get the most out of your

FiOS TV. You’ll learn about our dynamic Interactive

Programming Guide (IPG) which helps you control

how you watch TV. And find out how to access our

extensive Video on Demand library. While you’re at

it, spend a few minutes getting familiar with your

new easy-to-use remote control. If you have our

supercharged digital video recorder (DVR), you’ll

learn how it lets you record TV so you can watch

what you want when you want.

Thank you for choosing FiOS TV. Now get ready to

experience the power of fiber optics.

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Table of Contents

Verizon FiOS Network

The Verizon FiOS Difference

ONT Power Supply Unit (OPSU)

Battery Backup Unit (BBU)

BBU Indicator Lights

8–9

9–10

10–11

BBU Audible Alarms

Troubleshooting Tips

ONT Indicator Lights

Remote Control

Easy-To-Use Buttons

Your Remote Control at a Glance

Using Your Remote Control

Device Codes

18–21

22–27

Interactive Programming Guide

Introduction

Main Menu

30–31

TV Listings

Video on Demand

Mini-Guide

Help

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High Definition Television (HDTV)

Digital Video Recorder (DVR)

Settings

35–36

36–37

Parental Controls

Quick Tips

38–39

Digital Video Recorder

Getting Started

42–43

43–45

46–47

Recording TV

Controlling Live TV with the DVR

Set Top Boxes

Standard Definition

High Definition

50–51

52–53

54–55

Digital Video Recorder

Notes

56–58

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Verizon FiOS

Network

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The Verizon FiOS Difference:

Understanding your new fiber-optic connection

Now that you’re hooked up, here’s how it works. While traditional

telephone and cable TV networks use mostly copper wire and

coaxial cable to deliver services, Verizon FiOS is 100% fiber-optic,

bringing you state-of-the-art voice, TV and high-speed Internet

service. With Verizon FiOS, your home is now ahead of its time.

Verizon FiOS uses hair-thin strands of glass to carry information in the

form of laser-generated pulses of light. When those pulses of light

reach your home through our network, they are converted into

electrical signals in a box installed outside your home called the

Optical Network Terminal (ONT). Once the signals have been

converted, your home’s existing telephone wiring and coaxial cable

carry voice and TV signals to your phones and TV sets. Either CAT5

or a combination of CAT5 and coaxial cable is used to carry

Verizon FiOS Internet signals. Similarly, when information is sent from

your home, those electrical signals are changed into light pulses in

the ONT so they can travel to their destinations.

Unlike traditional self-powered telephone or cable television service,

your Verizon FiOS service depends on your home’s power source.

Your ONT

when closed.

when opened.

Please note: The ONT has a power cord that goes into your home through the

ONT Power Supply Unit, where it plugs into an existing standard electrical outlet.

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ONT Power Supply Unit (OPSU):

Finding your electricity source

Your ONT requires electricity to operate all

Verizon services provided on the FiOS network.

The OPSU supplies power by connecting your

ONT directly to an electrical outlet in your

home or garage.

The OPSU contains a single indicator light that

tells you if electrical power is present. If the

indicator light is dark, electricity is not flowing from the outlet to

the ONT. In normal operation, the light should be green.

The ONT requires very little power to operate. In fact, the amount

of power needed is as little as what it would take to operate a

couple of night-lights.

Set Top Box

ONT

Router

OPSU

& BBU

To ensure connectivity to the Verizon FiOS network, please make sure your ONT

Power Supply Unit is plugged in at all times.

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Battery Backup Unit (BBU):

Continuous power when you need it

In case your ONT Power Supply Unit is accidentally

unplugged — or in the event of a commercial power

failure — a backup battery has been installed to

provide you with power for voice service for

approximately four hours. Your BBU was installed

in a location in your home or garage where it

can be easily monitored — most likely near the

OPSU. The BBU is connected directly to the

ONT to provide backup power if it’s needed. In

addition, the BBU contains a series of indicator

lights that tell you whether your service is being

The BBU also tells you when the battery needs replacing. The average

life of your battery is between one and four years, depending on the

average temperature of the environment. When your battery does

need replacing, you can purchase a sealed lead-acid battery at major

electronics outlets and home improvement stores.

BBU Indicator Lights:

The meaning behind the signals

Your BBU has four distinct lights to signify certain conditions, as

described below. Please take a moment to review them.

System:

Green — Operating normally.

Blinking Green — Battery is going through a self-test.

Yellow — ONT is operating from the battery and the battery is

discharging.

Blinking Red — Battery is fully discharged and needs to be replaced.

Please note: Battery disposal standards and requirements vary by state. If you

need to replace the sealed lead-acid battery in your Battery Backup Unit, please

check the following Environmental Protection Agency resources for proper

disposal instructions: visit www.epa.gov/epr/products/batteries.html or call the

EPA directly at 1-800-424-9346.

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Battery:

Green — ONT is operating normally. BBU

is on standby.

Yellow — Battery is either recharging or

conducting a self-test, or the BBU is

providing power to the ONT.

Red — Battery is low. When this light comes

on, approximately two hours of talk time

remain.

Replace Battery:

Red — Battery needs to be replaced.

Auxiliary (currently not available):

Green — Auxiliary Battery Pack (ABP) is connected to the BBU.

Off — No ABP is connected.

BBU Audible Alarms:

Listening to help you troubleshoot

Your BBU is also equipped with an audible alarm to inform you of

problems with your BBU. The alarm sounds for two seconds and then

is silent for 58 seconds. The conditions listed below are the potential

reasons for the audible alarm. You can use the alarm in combination

with the indicator lights to resolve your BBU issue.

Low Battery — Alarm is silenced if the battery voltage goes above 12V

(electrical power has returned), the battery is fully discharged or the

battery is removed from the BBU.

Foreign Voltage — Alarm is silenced once the foreign voltage has

been properly removed.

Replace Battery — Alarm is silenced when the battery is removed.

Overcurrent — Alarm is silenced once the overcurrent has been

properly removed.

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Since you are responsible for the management of your battery, it is very

important that you familiarize yourself with these light signals and audible

alarms, to ensure that you have backup power if it’s needed.

Please note: In the event of a power outage, only your telephone service will

receive power. Your backup battery will not operate your FiOS TV service or

Internet service.

Troubleshooting Tips

If you experience problems with any of your FiOS services, the

following checklist could save you a call to the Verizon Fiber

Solutions Center. It will also help us get to the root of the problem

faster when you do call.

Power:

1. Check to see if you are experiencing a power outage.

2. If there is no power outage, check to see if your OPSU is plugged

into an electrical outlet and that the indicator light is illuminated.

3. If the indicator light is not illuminated and the outlet is a Ground Fault

Circuit Interrupter (GFCI), make sure it hasn’t been tripped. If it has,

press the reset button.

4. Check the fuse or circuit breaker to make sure your outlet is

worf is re experiencing a power outage.

2. If the battery is properly connected and the Replace Battery

indicator light is red, replace the battery in your BBU, as it is

fully discharged.

3. After taking these steps, recheck the BBU indicator lights. If the

battery lights are not in normal status, call the Verizon Fiber

Solutions Center for assistance at 1-888-553-1555.

Voice Service Test:

If you are still having problems with

your voice service, it could be your

inside wiring. To find out, take a

corded wire-line telephone and a

slotted-tip screwdriver to your

ONT. Then, open your ONT and

remove the wire from the phone

jack corresponding to the line in

question. Plug your telephone into

that phone jack and listen for a dial

tone. (If you have only one phone line,

plug your phone into jack #1.)

If you hear a dial tone, then the problem may be with your inside

wiring. Please contact the Verizon Fiber Solutions Center for

assistance. (Charges may apply for the repair of inside wiring.)

If you do not hear a dial tone while at the ONT, you will need to contact

the Fiber Solutions Center at 1-888-553-1555. Your technician may

ask you to describe the indicator lights inside your ONT in order to

diagnose the problem. See the illustration on the following page for an

explanation of some of the indicator lights.

Please note: If you do not have voice service with Verizon, you will not be able

to perform the Voice Service Test.

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Here’s a quick guide

for reading your ONT Indicator Lights:

Green light:

The main AC

power is available.

The battery is

connected and

the voltage level

is adequate.

No light:

There is no power

at the ONT.

No light:

The ONT is not

operating from the

battery or the

battery is depleted.

No light:

Adequate video

signal or video port

is enabled.

Red light:

The ONT has

detected a

hardware failure.

The video signal is

below the adequate

voltage level.

Blinking light:

The ONT is not

synchronized with

the Central Office.

Green light:

At least one

telephone is in an

off-hook condition.

No light:

The ONT is fully

operational and

connected to the

Central Office.

Blinking light:

At least one

telephone has

been in an

off-hook condition

for over an hour.

Green light:

The ethernet port is

transmitting data.

No light:

All telephones are

in an on-hook

condition.

No light:

No activity or the

ethernet port is

disabled.

Power for services provided on the Verizon FiOS network must be supplied by

the customer. Customer is responsible for backup battery replacement. Backup

battery does not supply power for Internet or video services. Certain telephones,

answering machines and other telephone equipment not meeting industry

standards may not work with service provided on the Verizon FiOS network.

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Remote

Control

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Everything You Need to Know

about Your New Remote.

Whether you’re browsing through channels, recording your favorite shows or

ordering the latest hit movies from our extensive Video on Demand (VOD)

library, your Verizon FiOS TV universal remote does it all.

Your new remote allows you to enjoy all the advanced features of FiOS TV,

such as our state-of-the-art Interactive Programming Guide (IPG). In addition

to operating your Verizon FiOS TV Set Top Box (STB), you can use your

four-in-one remote control to operate up to three other devices of your choice.

Take a moment to review the capabilities of your new remote below. You’ll find

everything you need to get started using Verizon FiOS TV.

Easy-To-Use Buttons

get direct access to Pay Per

View (PPV).

these buttons are reserved for

future use.

use these keys to enter a

rewinds VCR, DVD, VOD, DVR or

Home Theater System (HTS).

channel or device code number.

To access channels lower than

100, you may need to enter

3 digits. For example, to access

channel 2, press 0-0-2.

plays VCR, DVD, VOD or DVR.

For channel 22, press 0-2-2.

fast-forwards VCR, DVD, VOD,

DVR or HTS.

selects the video source.

INPUT

records to VCR or DVR.

changes the viewing aspect

(if available).

ASPECT

pauses VCR, DVD, VOD or DVR.

stops VCR, DVD, VOD or DVR.

turns Picture-in-Picture (PIP) on

or off (if available).

PIP ON/OFF

PIP SWAP

PIP MOVE

replays the previous few

seconds of a program (only

available with DVR STB).

changes the PIP signal to the

main display (if available).

moves the position of the PIP

display (if available).

displays a list of programs that

you recorded (only available with

DVR STB).

selects the next or previous

channel in the PIP display,

if available (the main display

does not change).

PIP +/-

displays live TV programming

(only available with DVR STB).

moves up or down through

menu screens on the Interactive

Programming Guide (IPG).

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Your Remote Control at a Glance

VOD provides

access to

POWER turns the

selected device on or off.

Video on Demand

programming.

CABLE activates the

remote control of Set Top

Box functions.

MUTE silences

current audio feed.

AUDIO, DVD/VCR or TV

selects the programmed

device for the remote

control.

VOL raises or

lowers volume

levels.

HELP displays

helpful information

on using the IPG.

FAV displays your

Favorite Channels list for

selection or modification.

EXIT closes any

on-screen display

and returns you to

regular viewing.

CH changes to the next

higher or lower channel.

LAST returns to the

last selected channel.

Press again to return

to the current channel.

ARROWS move

up, down, left and

right through any

on-screen display

or IPG menu.

INFO displays a

Press the “up” arrow

twice to review

description of the show

you are watching or

have selected in the IPG.

the TV Listings.

GUIDE accesses

the Verizon FiOS TV

IPG.

MENU accesses the

on-screen display for the

currently selected device.

OK selects the

item highlighted

in green.

DAY displays the

previous or next day’s

IPG.

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Using Your Remote Control

Your new remote can control up to four devices. To select the device you’d like

it to control, simply press one of the device keys (TV, AUDIO, DVD/VCR or

CABLE) at the top of your remote. Then follow programming instructions below.

Programming Device Control

Each of the additional device keys controls a particular type of device. For

example, the DVD/VCR key controls your VCR, DVR or DVD player, but not your

TV, unless you specify otherwise. ( See Reassigning Device Keys on page 20.)

To specify a device:

1. Look up the device you want to control in the device code list included in this

Guide (see pages 22–27).

2. Press and hold a device key (AUDIO, DVD/VCR or TV) for at least six

seconds. The LEDs for each device key light up momentarily and the LED

for the device you selected remains on.

3. Enter the four-digit code. The device key LED turns off briefly after each key press.

NOTE: You have 10 seconds to press each digit. If you take longer than that, the

remote “times out” and you must begin again.

4. If the remote recognizes the code, the device key’s LED blinks three times.

You can now test the remote by pressing POWER. If your device responds

(i.e., turns off), you have found the right code. If your device does not

respond, repeat steps 2 and 3 with the next code on the list.

If the remote does not recognize the code, the LED will turn off. Retry the code

(by repeating steps 2 and 3 using the next code listed for your brand) or search

for a new device code. (See Searching for Codes below.)

This Device Key

Controls This Type of Device

DVD/VCR

CABLE

AUDIO

DVD, VCR, DVR, HTS and Combination sets

FiOS TV Set Top Box only

Amplifier, Tuner

Searching for Codes

If none of the codes listed in this guide match your device, you can search for a

set of commands that will work.

1. Press and hold a device key (AUDIO, DVD/VCR or TV) for at least six

seconds. The LED for each device key lights up momentarily and the key

for the device you selected remains on.

2. Press a function key (such as Power or Mute). The following function keys

are valid for searching (POWER is recommended):

• POWER • MUTE • PLAY • CH+ • STOP

The device key’s LED blinks three times, then turns off.

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3. Press

. The remote will send the command for the function you pressed in step 2.

4. If the device performed the function you pressed, press OK. The remote will now

control the device you selected in step 1. If the device did not perform the function

you pressed, repeat step 3. Press

to retry the previous code.

Checking Codes

1. Press and hold a device key (AUDIO, DVD/VCR or TV) for at least six seconds. The LED

for each device key lights up momentarily and the key for the device you selected

remains on.

2. Enter 9-9-0 to tell the remote you are verifying the device code. The LED blinks twice.

3. Press 1, then count the number of times the LED blinks and write down the

number. (If the LED does not blink, the number is 0.) This is the first digit of the

device code. Press 2, 3 and 4 to obtain all four digits of the device code.

Tip: Write down the code that worked, in case you must re-code your remote.

DVD/VCR

AUDIO

Changing Volume Lock

Locking the volume controls to a single device makes it easier to control volume

without having to guess whether the volume will change. If you lock the remote’s

volume controls to the TV (for example), you will always be able to change the volume

to the level you want, without having to adjust it on multiple devices.

1. Press and hold the device key (TV, AUDIO, DVD/VCR or CABLE) for six seconds.

The LED for each device key lights up momentarily and the key for the selected

device remains on.

2. Press Volume + (up).

The device key’s LED blinks three times, indicating it has locked the volume control to

the device you selected. The AUDIO device key always controls its own volume,

regardless of which device is locked to volume control.

NOTE: If you reassign AUDIO to another device, such as a second TV, the second TV

will always control its own volume.

Unlocking Volume Control

1. Press and hold the device key (TV, AUDIO, DVD/VCR or CABLE) corresponding to

the device currently locked to the volume control for at least six seconds. The LED

for each device key lights up momentarily and the key for the selected device

remains on.

2. Press Volume – (down).

The device key’s LED blinks three times, indicating it has unlocked the volume control

for all devices.

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Reassigning Device Keys

Each device key accesses a specific type of device (for example, the DVD/VCR

key can only be programmed to control a DVD player, VCR, DVR or HTS). This

makes it easier to search for a code if your device’s code does not appear on

the list provided.

Your new remote allows you to change the type of device that may be assigned

to a device key. That way, if you have two TVs, for example, you can control

them both by changing the type of device the DVD/VCR or AUDIO key controls.

1. Press and hold the device key (TV, AUDIO, DVD/VCR) that corresponds to the

device you want the reassigned key to control (for example, TV) for six

seconds. The LED for each device key lights up momentarily and the key

for the selected device remains on.

2. Enter 9-9-2.

3. Press the device key you want to reassign (for example, AUDIO). That key’s

LED blinks three times and turns off, indicating that it has been reassigned.

The reassigned key automatically uses the same device code as the key you

selected in step 1. If your second device uses a different code, you may

program it for the new code. (See Programming Device Control.)

NOTE: You may not reassign the CABLE device key to another type of device.

Assigning a key back to its original device type:

1. Press and hold the device key (TV, AUDIO, DVD/VCR) you want to reset to its

original type (for example, AUDIO) for at least six seconds. The LED for each

device key lights up momentarily and the key for the device you selected

remains on.

2. Enter 9-9-2. The device key LED blinks three times and turns off.

3. Press the device key you selected in step 1 again. The LED blinks three times

and turns off.

4. Program the restored key to control

device. (See Programming

Device Control.)

Installing Batteries

Your remote requires two AAA batteries. The first set of batteries is included and

should last up to six months under normal usage.

1. Remove the battery case cover and the old batteries (if necessary).

2. Follow the diagram inside the battery case to insert the new batteries.

NOTE: You have 10 minutes to replace the batteries before the remote loses memory.

Operating Range

Your remote controls devices from up to 50 ft. (15 m) away if you are directly in

front of the device or from up to 20 ft. (6 m) away if you are off to either side.

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Troubleshooting

If you have trouble with your remote, try the following steps, in order:

My remote is not responding.

1. Review the information in Using Your Remote Control to make sure that the

key you pressed is active for the device you are controlling.

2. Make sure you are controlling the device you think you are. (See Using Your

Remote Control for more information on choosing a device control.)

3. Make sure your batteries are good. If battery power is low, your remote enters

a Low Battery Condition to conserve battery power for retaining your settings.

(See Installing Batteries for more information on changing the batteries.)

4. Reset all settings:

• Press and hold a device key (TV, AUDIO, DVD/VCR) for at least six seconds.

The LED for each device key lights up momentarily and the key for the

device you selected remains on.

• Enter 9-8-1.

• The LED blinks twice to indicate that your remote has returned to its factory

settings. You will need to reset all device code settings. (See Programming

Device Control.)

Some features may require additional equipment at an additional cost. Your use of FiOS TV will

require your acceptance of the Terms of Service, a copy of which will be given to you at the time

of installation. The Verizon FiOS TV remote control does not have any user-serviceable parts.

Opening the case, except for the battery cover, may cause permanent damage to your remote

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Device Codes

Audio Amplifiers

Pioneer 1877 Sunfire 1313

Aiwa 0

Scientific Atlanta 1877 Technics 13 , 1518

Carver 0

Audio Amp Tuners

Thorens 118

Curtis Mathes 0

ADC 0 31

Victor 0074

Denon 016

Aiwa 14 , 015

Wards 015 , 0014

GE 0078

Anam 16

Yamaha 0176, 1176

Harman/Kardon 0

Audiotronic 118

TVs

JVC 0

Bose 12 , 0

A-Mark 0

Left Coast 0

Capetronic 0 31

Abex 0

Linn 0

Carver 118

Admiral 0 , 0

Luxman 016

Dell 13

Advent 0761, 078

Magnavox 0

Denon 13 , 0

, 0817, 0815

Marantz 0 , 0 21,

Harman/Kardon 0110

Adventura 0

Integra 013

Aiko 0

Nakamichi 0 21

JBL 0110

Aiwa 0701

Optimus 0 , 0

JVC 0

074

Akai 070 , 0 , 0672

Panasonic 0

Kenwood 1313, 1570

Aleron 0179

Philips 0 , 0

15 , 0 27, 0

Albatron 0

, 070

Pioneer 0 , 0013

Magnavox 118 , 12

Ambassador 0177

Polk Audio 0 , 0

MCS 0

America Action 018

RCA 0

Nakamichi 0 97 Anam 018

Realistic 0

Onkyo 0 , 013 Anam National 0

Sansui 0 21

Optimus 10 , 0 31 AOC 0 , 0

Sony 0 , 0

, 018

Panasonic 1518, 0

Soundesign 0078, 0211

Apex Digital 074

Philips 118 , 12

076

Technics 0

Pioneer 10 , 0 31,

Archer 0

Victor 0 31

014

Audiovox 0 51, 018

Wards 0078, 0211,

Proscan 12

, 0 , 0

013

Quasar 0

Bell & Howell 015

Yamaha 0

016

RCA 10 , 16 , 12

Set Top Boxes

Bradford 018

Cable Converters

Rio 13

Broksonic 0 , 0

Director 0476

Sonic Blue 13

General Instrument

Candle 0 , 0

Sony 10 , 1441, 12

476

175

, 015

, 14

Jerrold 0476

Carnivale 0

Stereophonics 10

Motorola 0476, 1376

Carver 0

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TVs (continued)

GoldStar 0

, 0178

Marantz 0

, 0

01, 0 , 070

Celebrity 0

Grunpy 018 , 0179 Matsushita 0 , 0

Celera 076

Haier 076 Megatron 0178, 014

Changhong 076

Hallmark 0178

Citizen 0 , 0

MEI 018

Harley-Davidson 0179

, 0 , 0

Memorex 015 , 0

Harman/Kardon 0

, 015 , 0178

Clairtone 018

0179, 0016

Harvard 018

Clarion 018

MGA 015 , 0 , 0178

Havermy 0

Concerto 0

Midland 0 47, 0017,

Hello Kitty 0 51

51, 0 , 0

Contec 018 , 018

Himitsu 018

0157

Minutz 0 21

Hisense 074

Craig 018

Mitsubishi 0 , 015

12 , 0178

Hitachi 014 , 0151,

Crosley 0

, 0016, 0

Monivision 0 , 070

Crown 018

, 0

Motorola 0 , 0

Hyundai 0

Curtis Mathes 0 47,

, 015

Infinity 0

, 0 , 070

, 0

51,

Moxell 0

, 014 , 016

Inteq Janeil 0

MTC 0 , 0

, 0016, 0

018

JBL 0

Multitech 018

CXC 018

JCB 0

NAD 015 , 0178, 0

Daewoo 0 51, 1661,

Jensen 0761, 0817,

, 0672, 0

815

NEC 0 , 170 , 0

JVC 0

Nikko 0 , 170

Denon 014

Kaypani 0

Dumont 0017

Norcent 074 , 0

KEC 018

Durabrand 018 , 0178

Noshi 0018, 0

Kenwood 0

Onwa 018

KLH 076

Electrobrand 0

018

Optimus 015

, 0

Kloss 0 , 0

016

, 0

Emerson 015 , 0

Konka 0707, 0

, 018 , 0178

Optonica 0 , 016

0171, 0

, 018

Orion 0 , 0

0179

KTV 018 , 0

Envision 0 , 0813

, 018

Fisher 015

, 015

Panasonic 0 , 0 51,

LG 0

, 0

Fujitsu 0 , 0179

LXI 0 47, 0 , 015

, 0

Penney 0

47, 015

015 , 0178

51, 0

, 0

Funai 018 , 0171, 0179

Logik 0016

0178, 0 , 0018

013 , 0 , 0 27,

Futuretech 018

Luxman 0

, 0 21

Gateway 175

, 175

Magnavox 0

Philco 0 , 0

, 070 , 0

GE 0 47, 0 51, 0 51,

, 0

0187, 0179, 0

0178, 0 , 013

Philips 0

, 0

27, 0 , 0 21

Majestic 0

016

Pilot 0 , 0

Gibralter 0017, 0

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TVs (continued)

Signature 0

0178, 0111, 0179, 0 21,

, 0

Simpson 0187

016

Wards 0

, 0

Pioneer 016

, 0 , 0

, 0679

016 , 0 , 0016

Sony 0 , 0111, 0

27, 0

Portland 0 , 0

Soundesign 018

Waycon 015

Prima 0761, 0817,

0178, 0179

815, 078

White Westinghouse

Spectricon 0

, 0

Princeton 070

Squareview 0171

Yamaha 0

Prism 0 51

SSS 018

Zenith 0017, 0

Proscan 0 47

0178, 0016, 0

Supre-Macy 0

Proton 0178, 0

Zonda 0

Supreme 0

, 0

SVA 074 , 076

VCRs

Proview 0

Sylvania 0 , 0 Admiral 0 , 0

Pulsar 0017

0171, 0 , 0

Adventura 0

Quasar 0 , 0 51,

Symphonic 018 , 0171

016 , 0 , 0

Aiko 0278

Tandy 0

RadioShack 0 47,

Aiwa 0 37, 0

015 , 018 , 0

Tatung 0 , 0

0178, 0 , 0

Akai 0 41

076

Technics 0 , 0 51

American Action 0278

RCA 0 47, 0679

Technol Ace 0179

American High 0

, 013 , 0018

Techview 0 47

Asha 0

Techwood 0 51, 0

Realistic 015 , 018

Audiovox 0 37, 0278

, 0178

, 0

016 , 0 , 0

Beaumark 0

Teknika 0 , 018

015 , 0 , 0

Rhapsody 018

Bell & Howell 010

0179, 0016, 0

Runco 0017, 0

Broksonic 018

, 0121,

, 0 , 1479

Sampo 0

, 0

Telefunken 070 , 0

479

175 , 0 , 0

TMK 0178, 0 , 0177

Calix 0 37

Samsung 0 , 070

TNG 0

017

, 0178, 0

Canon 0

, 076

Toshiba 015 , 015

Carver 0 81

, 170 , 0

Samsux 0

CCE 0072, 0278

Tosonic 018

Sansui 0

Citizen 0 37, 0278

Totevision 0

Sanyo 015 , 014

1278

015

Trical 0157

Colt 0072

Scotch 0178

TVS 0

Craig 0 37, 0 47,

Scott 0 , 018

, 0072

Universal 0 27

, 0179

0178

Curtis Mathes 0

Vector Research 0

Sears 0

47, 0

, 016 , 0 41,

015 , 015 , 0178

Victor 0 10

0171, 014 , 015

0179, 0

Vidikron 0 Cybernex 0

Sharp 0 , 0

Vidtech 0178 Daewoo 0 , 0278

016 , 0157

1278

Viewsonic 175

Sheng Chia 0

Denon 0

Viking 0

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VCRs (continued)

Magnin 0

Pulsar 0

Durabrand 0

, 0

Marantz 0 , 0 81 Quasar 0 , 016

Dynatech 0

Marta 0 37

RadioShack 0

Electrohome 0 37

Matsushita 0 , 016

Radix 0 37

Electrophonic 0 37

MEI 0

Randex 0 37

Emerex 0

Memorex 0 , 016

37, 0 , 0 RCA 0 , 0

Emerson 0 37, 018

47, 0 , 0 , 014 , 0

, 0121, 0

010 , 0 , 1237, 07, 10 , 10

, 0 , 0278

479

479, 1479, 1278

Realistic 0 , 0 37,

MGA 0 , 0 , 0 47, 0

Fisher 0 47, 010

010

MGN Technology 0

Fuji 0 , 0

Replay TV 0614, 0616

Minolta 0

Funai 0

Runco 0

Mitsubishi 0 67, 0

Garrard 0

07 Samsung 0 , 0

1014

GE 0 , 0 , 0

Motorola 0 , 0

10 , 0 07, 10

Sanky 0 , 0

MTC 0 , 0

Go Video 0

Sansui 0 , 0 67,

Multitech 0 , 0072

, 0 41, 1479

GoldStar 0 37, 0

479

1237

NEC 010 , 0 67,

41, 0

Sanyo 0 47, 0

Gradiente 0

010

Nikko 0 37

Harley-Davidson 0

Scott 018 , 0

Noblex 0

0121, 0

Harman/Kardon 0 81,

Olympus 0

Sears 0 , 0 37,

47, 0

, 0

Harwood 0072

Optimus 016 , 0 37,

0104, 1237

, 010 , 0

HI-Q 0 47

Sharp 0 , 0 07

Orion 018 , 0

Hitachi 0

, 0

, 1479, 0479

Shintom 0072

Panasonic 0 , 016

Shogun 0

Hughes Network

10 , 0616, 0

Systems 0

Singer 0072

Penney 0 , 0 37,

Jensen 0 41

, 0 , 0

Sonic Blue 0616, 0614

10 , 1237

JVC 0 67, 0 41

Sony 0 , 0

Pentax 0

, 0 , 0

KEC 0 37, 0278

Philco 0

Kenwood 0 67, 0 41,

STS 0

Philips 0 , 0 81,

618

Sylvania 0 , 0 81,

KLH 0072

, 0 , 1781

Pilot 0 37

Kodak 0 , 0 37

Symphonic 0

Pioneer 0 67

Lloyd’s 0

Tatung 0041

Polk Audio 0 81

Logik 0072

Teac 0 , 0 41

Profitronic 0

LXI 0 37

Technics 0

, 016

Proscan 0 , 10

Magnasonic 1278

Teknika 0 , 0 37,

Protec 0072

Magnavox 0

, 0

81, 0

0149, 1781

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DVDs (continued)

Pioneer 0

19 , 0

Philips 0

, 0571, Jensen 1016

Denon 0

Polk Audio 0

DVD2000 0 21

Prima 1016

Emerson 0 91, 0 21,

RCA 10

675

Proscan 0

Samsung 0

Enterprise 0 91

Proview 10

Sylvania 0675

Fisher 0670

Qwestar 0 51

Toshiba 0

Funai 0675

RCA 0 , 0571, 0717,

Home Theater

079

, 10

, 0

GE 0

, 0815, 0717

Systems (HTS)

Rio 0

Go Video 078 , 0715

Spex Digital 1915

Rotel 0

GPX 0

Audiovox 079

Samsung 0573, 0

Greenhill 0717

19 , 1075, 0 JVC 1901

Harman/Kardon 0

Sansui 0 KLH 079

Hitachi 0573, 0

Sanyo 0 , 0670 Koss 0 51

873

Hiteker 0672

Magnavox 1976

Sharp 0

Initial 0717

Oritron 0 51

Shinsonic 0

, 0

Jenson 1016

Panasonic 1907

Sonic Blue 0

JVC 0 , 0

Philips 0

67, 1901

Sony 0 , 0

Pioneer 19

19 , 19

Kenwood 0

, 0

Polk Audio 0

Sylvania 0675, 0 21

KLH 0717, 10

, 079

RCA 079

Symphonic 0675

Koss 0 51

Rio 0

Teac 079

Lasonic 079

Samsung 19

Technics 0

Lite-On 0 , 1976

675

Sonic Blue 0

Theta Digital 0571

Marantz 0

Sony 19 , 19

Toshiba 0 , 10

Memorex 0

Teac 079

Tredex 079

Microsoft 0

Venturer 079

Urban Concepts 0

Mintek 0 , 0717

Venturer 079

Mitsubishi 1521, 0 21

Xbox 0

Motorola 10

Yamaha 0 , 0

Moxell 10

Nesa 0717

Zenith 0 , 0 91,

Norcent 10

Onkyo 0

TV/DVD Combination

Devices

Oritrin 0 51

Advent 1016

Panasonic 0 , 0

1907, 176 , 13

Apex Digital 0

Philips 0 , 0

Broksonic 0

, 0 , 0

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Interactive

Programming

Guide

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Introduction

Prepare to unleash the full potential of FiOS TV. This next-generation TV

service, with its Interactive Programming Guide (IPG), delivers more

entertainment choices to your TV screen than ever before. Flip

through your favorite channels with the click of a button. Or search by

actor or title in a flash.

But that’s just the beginning. With Verizon FiOS TV, you can enjoy

advances in entertainment technology like High Definition TV (HDTV)

and Digital Video Recording (DVR).

FiOS TV is the latest technology. It’s exciting. And it’s easy to use. Just a

few clicks of the remote are all it takes to get started. Keep this guide

handy while watching TV. It contains an overview of the most important

features of the FiOS TV IPG and remote control.

Use your remote control to move quickly and easily through the IPG’s

many features. Detailed descriptions of its functions are listed below.

Or just remember these few simple rules:

• To use the IPG, turn on the Set Top Box by pressing the CABLE

button on the remote control. Then press the POWER button.

• Press GUIDE to go directly to program listings.

• The MENU button takes you to the Main Menu of the Verizon FiOS

TV IPG.

• Any on-screen item highlighted in green can be selected by

pressing the OK button.

• Use the four ARROW buttons to move the highlight to the right, left,

up or down. Once the item you want is highlighted, press OK to

select it.

• Press EXIT at any time to exit the menu and return to watching TV.

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Power

FAV

turns the selected

device on or off.

displays your

Favorite Channels

list for selection or

modification.

CABLE

activates the remote

control of Set Top Box

functions.

MUTE

silences current

audio feed.

VOL

changes to the next

higher or lower channel.

raises or lowers

volume level.

INFO

HELP

displays a description

of the show you are

watching or have

displays helpful

information about

using the IPG.

selected in the IPG.

accesses the IPG Main

Menu when the Set Top

Box is the selected

device.

selects the item

highlighted in

green.

GUIDE

displays program

listings.

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Main Menu

The Main Menu is the first menu

you’ll see when accessing your IPG.

Once you press POWER on the

remote to turn on the Set Top Box,

press MENU for a broad overview

of your entertainment choices.

From here, you can access all the

features and functions of the FiOS

TV IPG. Just highlight the menu

option you want and press OK.

You can search the TV Listings

for a show by:

• Day and Time

• Program Title

• Actor or Topic

• Category (including Sports,

Pay Per View and HDTV)

You can search for a Program

Title, Actor or Topic by using the on-screen keyboard to enter a

program title or keyword. Use the ARROW buttons on your remote

control to highlight the desired letter, press OK, then select the next

letter and so on.

Once a show has been found, it can be selected for immediate

viewing (if available).* Or, you can set a Reminder** to watch it later.

If you have the Digital Video Recorder Set Top Box, you can schedule

the show for recording by selecting the show and pressing the

RECORD button.

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TV Listings

TV Listings displays a list of the

programs available to watch at the

present time, and for up to 14 days

thereafter. To access this list, press

the GUIDE button on your remote

control, or select TV LISTINGS from

the Main Menu.

1. Use the remote to navigate the

TV Listings while browsing

through the programs.

2. For a description of any program listed, select it and press the INFO

button on your remote control.

3. Use

4. Use

5. Press

to move through the program listings by channel.

to change the time of day displayed.

to expand the view to 90 minutes.

6. Press and hold

to skip ahead rapidly to a later time.

or to move through the program listings one

7. Use PAGE

page at a time.

8. Highlight the show you wish to watch and press

OK on your remote control. If the show is not

scheduled to be broadcast until later, you

can set a Reminder** to watch it later.

9. If you have the Digital Video Recorder Set

Top Box, you can schedule the show for

recording by selecting the show and pressing

the RECORD button.

*When using the Search feature, the IPG may find programming on channels to

which you are not subscribed.

**The DVR Set Top Box cannot set Reminders. See

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Video on Demand

Video on Demand is programming

that is available for you to watch

anytime (and as many times as you

like) within a set rental period.

Simply select ON DEMAND from

the Main Menu (or choose Channel

900 from the TV Listings) to see the VOD titles that are currently

available. Select a program you want to watch and follow the

instructions to either complete your purchase or start watching the

free or subscription VOD program.

Mini-Guide

The Mini-Guide displays program

listings while allowing you to watch

TV at the same time. Navigate

through the Mini-Guide exactly as

you do in the TV Listings. You can

access the Mini-Guide through

the Main Menu or through the

shortcuts below.

• While watching TV, press (X) twice to view a one-line version of the

Mini-Guide. The Mini-Guide will display information on the show

you’re currently watching. Press

of listings.

or (X)to expand to four channels

• While watching TV, press (X) twice to view a four-channel version of

the Mini-Guide.

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Help

If you have questions on using

Parental Controls, Video on Demand

or any of the many features of the

IPG, you can go to the Help Menu

for answers. You’ll find detailed

information and instructional videos

to help you get the most out of

FiOS TV.

High Definition

Television (HDTV)

Now you can enjoy the awesome

picture quality of HDTV via Verizon

FiOS TV (if you have an HD-ready

TV and either the High Definition or

DVR Set Top Box).

Easily search the TV Listings for shows being offered in HDTV. They are

identified by an HD symbol at the end of the program and can easily be

found using the HDTV category in the Search Menu.

Digital Video

Recorder (DVR)

With the DVR Set Top Box from

Verizon FiOS TV, you can record a

favorite show — or an entire series —

with just a couple of clicks on your

remote. You can also use your

remote to control live TV. That’s right:

pause, rewind, then fast forward through the show you’re watching.

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DVR (continued)

The Verizon FiOS TV DVR has dual-tuner capability, so you can record

two programs at the same time or watch one program while recording

another.

Record an upcoming show by finding it in the TV Listings, highlighting

it, and then pressing the RECORD button on your remote control.

Recording takes place automatically.

Smart SERIES RECORDING lets you record every episode of your

favorite series automatically — even if they’re shown at different times

and on different days.

View shows you’ve recorded by pressing the LIST button on your

remote and selecting a show for viewing. Or select RECORDED TV

from the Main Menu.

Not sure if you have the FiOS TV DVR? You’ll know that you do if

RECORDED TV appears on the Main Menu. For a more complete

description of DVR features, please see pages 42–47.

Settings

The Settings Menu allows you to:

• Define your Favorite Channels,

which can be easily accessed

by pressing the FAV button on

the remote.

• Remove channels you don’t want

to see in your channel lineup.

• Choose a different language for the TV Listings text and for TV audio.

• Receive messages from Verizon FiOS TV.

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• Set up Parental Controls with a personalized PIN.

• Review Pay Per View and Video on Demand purchases.

• Change audio output characteristics. (See Quick Tips, pages 38–39.)

Parental Controls

The FiOS TV IPG provides the

ability to control and manage the

programs and content that come

into your home.

With Parental Controls, it’s easy to:

• Selectively block programming

by channel, rating or category.

• Selectively block Pay Per View and

Video on Demand purchases.

• Set up two different user-defined

PINs (one for purchases and one

to block programs.)

• Hide adult programming from

the TV Listings.

When programs with a particular rating level are blocked, the IPG

automatically blocks the higher ratings.

Also, if you have the DVR STB, programs recorded with a PIN require

the PIN to be entered in order to play back the recorded program.

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Quick Tips: How do I...

Access Video on Demand (VOD)?

Video on Demand is programming that is available for you to watch anytime

(and as many times as you like) within a set rental period. Simply select

ON DEMAND from the Main Menu (or choose Channel 900 from the TV

Listings) to see the VOD titles that are currently available. Select a program you

want to watch and simply follow the on-screen instructions.

Purchase Pay Per View programs?

Pay Per View allows you to see the latest hit events in just a couple of easy steps

with your remote. Pay Per View programs are offered at specific showtimes, so

if you want to see what’s playing, just select SEARCH from the Main Menu and

then select PAY PER VIEW.

Subscribers with DVR capability (see below) can automatically record a Pay Per

View offering for viewing at a later, more convenient time.

Use the Digital Video Recorder (DVR)?

If you have the DVR Set Top Box (STB) with your FiOS TV service, it’s a snap

to record a TV show or even an entire series — without tapes. The programs

are stored directly on your STB. You can rewind or pause live TV — making it

TV on your time.

With dual-tuner capability, you can even record two programs at the same time,

or watch one live TV program while recording another.

You’ll know that you have DVR capability if RECORDED TV appears on the

Main Menu. For a more complete description of DVR features, please check out

pages 42–47.

View a program in High Definition TV (HDTV)?

More and more people are entering the new era of High Definition Television —

and FiOS TV can be your gateway. If you have an HD-ready TV, and if you chose

either the High Definition or DVR Set Top Box, then you’re ready to enjoy the

incredible picture quality this new technology has to offer.

Shows being offered in HDTV are identified in the TV Listings by the HD symbol

at the end of the program description and can easily be found by selecting

HDTV from SEARCH BY CATEGORY.

You can also look at your channel lineup to see where you can find the specially

designated high definition channels.

Channel surf?

With the IPG, you can zip through channels quickly. Just press and hold the

CH button on the remote until you see the title of a show you want to watch,

then release.

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Block out material that’s not suitable for children?

Many parents are concerned about the programming their children watch. Our

Parental Controls feature lets you do something about it. Select SETTINGS

from the Main Menu, and then select PARENTAL CONTROLS.

From there, you’ll be able to block access to shows either by channel or by

rating, and can choose to hide or show adult titles. You will be able to create a

Personal Identification Number (PIN) to ensure that the controls you set won’t

be changed without your approval. And, you can use the same PIN or create an

additional one to block unauthorized Pay Per View and VOD purchases.

Set a Reminder?

Find a show you want to watch in the future using the TV Listings, the Mini-Guide

or any of the Search functions. Select the show and press OK. Then select

SET REMINDER and press OK. The IPG will remind you with an on-screen

message two minutes before the show begins. To cancel the Reminder, select

CLEAR REMINDER and press OK.

Shows for which Reminders have been set appear in the program listings with

the

symbol in front of their titles.

Note: Since the FiOS TV DVR gives you the ability to schedule a program to

record automatically, you won’t ever have to miss a show you want to watch.

Just highlight a show you want to watch in the future and press RECORD on

your remote control. You can then decide if you want to record the entire series,

and whether to add padding at the beginning or end of the show.

Create and use a list of my Favorite Channels?

To create your Favorite Channels list, press the FAV button on the remote. You’ll

see a program listing made up of all available channels. Use the ARROW buttons

to highlight each channel you want included on your list. Press OK to add a check

mark next to it. Only the checked channels appear in the Favorites list.

Select one of my Favorite Channels?

Press the FAV button on your remote. You’ll see a program listing made up of

only your Favorite Channels. Choose a program to watch by scrolling with the

and

ARROW buttons and pressing OK.

Edit my Favorite Channels list?

Press the FAV button on your remote. Choose MY FAVORITES and use the

ARROW buttons to highlight each channel in turn. Then press OK to add (or

delete) a check mark next to it. Only the checked channels appear in the

Favorites list.

Not all services and features may be available and some may require additional

equipment at an additional cost. Your use of FiOS TV will require your acceptance of

the Terms of Service, a copy of which will be given to you at the time of installation.

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Digital Video

Recorder

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Digital Video Recording lets you control the show.

Your FiOS TV Digital Video Recorder (DVR) represents an entirely new

way to enjoy watching television. You can pause and rewind live TV —

and even record one show while watching another. It puts you in

control of your TV viewing schedule, enabling you to watch what you

want, when you want.

(FAST-FORWARD)

(REWIND)

LIV

LIS

(RECORDINGS)

Getting Started

Using the Remote Control

Your remote control has special buttons designed for managing all the

features of the DVR.

Use the remote control buttons (PLAY, STOP, PAUSE, RECORD,

REW, FFWD) just as you would on a VCR, to control digital recording

and playback of recorded programs and live TV.

Several other buttons (REPLAY, LIST, LIVE TV) have exclusive DVR

functions, which are described in this guide.

Recording Capacity

Your DVR is designed to record up to 120 hours of standard definition

digital TV programming. Recording analog or High Definition TV (HDTV)

programs will substantially reduce this capacity (due to the format of

analog programming and the much larger amount of information in an

HDTV broadcast stream).

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Selecting an Item with the Remote Control

In this guide, “Select” means to highlight an on-screen item by moving

to it with the ARROW buttons and then pressing OK.

Recording TV

Record a Show That’s Currently Playing

Record the show you are

watching by pressing RECORD

on the remote. A red indicator

appears in the upper right

corner of the screen for a few

seconds to let you know that

recording has started. Since the

DVR continuously stores in its

memory the channel that you’re

watching from the time you first

tune it in, the portion of the show

that you watched prior to pressing the RECORD button will also be

recorded, up to the limit of the internal memory. (Program limits:

Standard Definition = 70 minutes; High Definition = 18 minutes.)

Schedule Recording of an Upcoming Show or Series

Use the ARROW buttons to highlight the show you wish to record in the

TV Listings. Or use SEARCH to find and select a show. Press RECORD

on your remote. A red dot will appear after the show title in the listings.

Shrek 2

11/10 1 Hr 32 Min example

If the show is part of a series, you can schedule recording of each episode

of the entire series by pressing RECORD a second time. With our smart

SERIES RECORDING feature, each show in the series will be automatically

recorded, even if its time slot or length is changed by the broadcaster. Three

red dots indicate SERIES RECORDING has been scheduled (pressing

RECORD a third time will cancel the scheduled recording).

Desperate Housewives

11/10 1 Hr 0 Min

example

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You can choose whether to

record only first-run episodes,

whether to add padding at the

beginning or end of a show, or

whether to permanently save

a show.

In addition, a SERIES PRIORITY

feature lets you rank the series

you want to record, so that the

DVR automatically resolves

schedule conflicts, before they occur.

Review or Cancel Scheduled Recordings of Shows or Series

Select RECORDED TV from the MENU. The list of shows scheduled

to be recorded can be seen under the heading SCHEDULED. Or

choose SERIES MANAGER and then SCHEDULED SERIES to see a

list of series that are scheduled for recording. You will also see a

reminder about how much recording capacity you have used.

To cancel a scheduled recording, select the show or series to be

cancelled. Select CANCEL RECORDING or CANCEL SERIES,

depending on which you choose to cancel. Press EXIT on your

remote to resume watching live TV.

Play a Recorded Show

Select RECORDED TV from the Main Menu. Highlight a program that

you want to watch on the list of recorded programs, press the OK

button and select PLAY.

Pause/Rewind/Fast-Forward a Recorded Show

Use the PAUSE, REW, FFWD, STOP and PLAY buttons on your

remote to control playback of a recorded program, exactly as you

would with a VCR. When you use any of these buttons, the Progress

Bar (see Progress Bar on page 47) will always appear to show you

exactly where you are in the program.

Multiple speeds of fast-forward and rewind can be accessed by

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pressing the REW or FFWD buttons more than

once. Press once for 3x speed, twice for 15x,

three times for 60x and four times for 300x.

Keep or Delete a Recorded Show

Select RECORDED TV from the Main Menu.

Highlight a program that you want to delete from the list of DVR

RECORDINGS and select ERASE RECORDING.

Once the recording space becomes full, the DVR will automatically

delete the oldest shows to make space for new recordings. To

prevent the DVR from deleting a recording when it needs more space,

select RECORDED TV from the Main Menu, choose a program that

you want to keep and then select the SAVE UNTIL button.

Record High Definition TV Shows

Recording a show broadcast in HDTV is accomplished in the same

way as recording a normal TV show (see Recording TV ). Note: Due to

the larger amount of information in an HDTV broadcast, your DVR will

hold fewer hours of HDTV programming.

Record Pay Per View Programs

A Pay Per View program can be recorded with the DVR for later

viewing. Simply press the RECORD button on your remote when the

Pay Per View program begins. You can also schedule future Pay Per

View shows to be automatically recorded. Just choose the

PURCHASE AND RECORD option when selecting a show. It will

automatically be recorded and ready for you to watch when you want.

Dual-tuner Feature

Your Verizon FiOS TV Set Top Box is equipped with dual tuners, so you can:

• Record two different shows at the same time, even while watching

an earlier recorded show.

• Record a show while watching a Video on Demand movie.

• Record one show while watching a different live show.

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Controlling Live TV with the DVR

How the DVR Handles Live TV

Whenever you tune in to a Verizon FiOS TV

channel, the DVR instantly begins storing

the show in its internal memory and will

continue to do so until you tune to a

different channel. At this point, it discards

the previous channel’s show and begins

storing the new one. This memory technology

allows you to control live TV in the ways

described below. Once the internal memory is full,

it will progressively store the most recent portion of that channel’s

show, discarding the oldest.

Pause or Resume Live TV; Frame Advance

Press PAUSE on your remote to freeze the TV show

you’re watching. Pressing the PAUSE button repeatedly

will advance the video one frame at a time. When you’re

ready, press PLAY to resume the show where you left off.

Rewind or Fast-Forward Live TV

Press REW on your remote to rewind the show you’re

watching to an earlier point in time. (The DVR continues to

store the live broadcast in its memory.) You can only

rewind as far back in time as when you first tuned in to this channel, up

to the limit of the internal memory. Press PLAY to resume watching

from the desired point in the show.

Press FFWD to fast-forward a previously paused

live TV show. Press PLAY to resume watching.

Pressing REW or FFWD up to four times allows

you to increase the speed at which you rewind

or fast-forward a program. Press once for 3x

speed, twice for 15x, three times for 60x and

four times for 300x.

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Pause Live TV

Press PAUSE, then FFWD or REW for

slow-motion, fast-forward or rewind effect.

Replay Live TV

Press the REPLAY button on your remote for an instant replay of the

last seven seconds of the show you’re watching, whether it’s live TV

or a previously recorded show.

Resume Watching Live TV

If you’re watching a live program delayed by pausing or rewinding live

TV, pressing the LIVE TV button jumps the show forward to the point

currently being broadcast.

The Progress Bar

The Progress Bar (shown below) appears whenever you pause,

rewind or fast-forward a live or recorded program. It shows how much

of the current show is stored in memory (orange bar), as well as what

point of the show you’re viewing now (white line) and how far behind

the live broadcast you are (end of orange bar).

09:00

10:00

0:21:10

Not all services are available in all areas. Acceptance of the FiOS TV Terms of

Service is required in order to use FiOS TV. The terms and conditions regarding

your use of FiOS TV are subject to change. Due to certain copyright restrictions,

the Digital Video Recorder may not be able to record all programs. Recording

times are estimated. Verizon cannot guarantee the exact amount of programming

that each subscriber will be able to record. For a given hard-drive capacity,

approximate recording times depend on the programming type. The customer

is financially responsible for any damage to, or misuse of, any equipment, or

for the failure to return any equipment if service is terminated. Applicable

franchise fees, regulatory fees and taxes apply. Other terms and conditions apply.

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Set Top

Boxes

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Standard Definition

The state-of-the-art Standard Definition Set Top Box (STB) from

Verizon FiOS TV brings you unsurpassed digital audio and video

quality. The Standard Definition box gives you access to the FiOS TV

Interactive Programming Guide (IPG), letting you conveniently select

and view programs, set parental controls and take charge of your

viewing experience. You can also order shows and events on Pay Per

View (PPV) or order movies from our extensive Video on Demand

(VOD) library. Please take a moment to review the features of the

FiOS TV Standard Definition STB.

1. CURSOR

5. REMOTE

8. POWER

Moves the cursor around

menus and IPG screens.

Lights to indicate remote

control is in use.

Turns the Standard

Definition STB on and off.

2. MESSAGES

6. CHANNEL

9. MENU

Lights to indicate that a

message is present.

Scrolls up or down

through the channels.

Displays the main menu

in the IPG.

3. POWER INDICATOR

Lights when the unit is

turned on.

7. SELECT

10. INFO

Displays current channel

and program information.

Selects menu options,

PPV and VOD events and

selects channels from the

IPG.

4. DISPLAY

Displays current channel

number or time of day.

11. GUIDE

Displays the TV Listings in

the IPG.

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12. RF IN

Connects to the FiOS

TV video signal.

17. AC SWITCHED

OUTLET

22. DIGITAL AUDIO

OPTICAL

Connects a Toslink

connector to a TV, VCR

or HTS to provide Dolby

Digital 5.1 audio.

Connects STB AC power

cord and provides a

switched power outlet to

connect another device,

such as a TV or Home

Theater System (HTS).

13. AUDIO OUT TO TV

(R/L)

Connects to audio inputs

of a TV.

23. USB

Connects to digital home

devices, such as digital

cameras. Currently not

enabled.

14. AUDIO OUT TO VCR

(R/L)

Connects to audio inputs

of a VCR (constant-level

stereo outputs).

18. To TV/VCR

Connects to a TV or VCR.

19. S-VIDEO

Connects to the S-Video

input of a TV, VCR or

HTS.

24. IR

Currently not enabled.

20 21 22

15. DATA

20. VIDEO

Connects to the

composite video input

of a TV, VCR or HTS.

25. TV PASS CARD

Currently not enabled.

Serial data interface

reserved for special

applications. Do not

connect any device to

this port.

21. DIGITAL AUDIO

COAX

16. SMART CARD

Supports electronic

commerce using a Smart

Card. Currently not

enabled.

Connects to a TV, VCR

or HTS to provide Dolby

Digital 5.1 audio.

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High Definition

The Verizon FiOS TV High Definition Set Top Box (STB) is one of our

premium interactive digital video receivers. The High Definition STB

automatically gives you access to HD content — letting you see the

sharpest images possible. And it brings you all the extraordinary

features of FiOS TV, including programming options, the Interactive

Programming Guide (IPG), Video on Demand (VOD) and access to

commercial-free, CD-quality music. Please take a moment to review

the features of the FiOS TV High Definition STB.

15 16

1. USB

4. CURSOR

Moves the cursor around

menus and IPG screens.

9. POWER INDICATOR

Lights when unit is turned

on.

Connects to digital home

devices, such as digital

cameras. Currently not

enabled.

5. INFO

Displays current channel

and program information.

10. DISPLAY

Displays current channel

number and time of day.

2. VIDEO IN

Accepts baseband video

from a VCR, camcorder

or other video device.

Currently not enabled.

6. MENU

Displays the main menu

in the IPG.

11. REMOTE

Lights to indicate remote

control is in use.

7. POWER

Turns the High Definition

STB on and off.

12. RECORD

Not applicable for HD

STB.

3. AUDIO IN (L/R)

Accepts baseband L/R

audio from a VCR,

camcorder or other

audio device. Currently

not enabled.

8. MESSAGES

Lights when a message

is waiting.

13. OPTION

Reserved for future use.

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14. SELECT

22. S-VIDEO

28. TV PASS CARD

Selects menu options,

Pay Per View (PPV) and

VOD events, and selects

channels from the IPG.

Connects to the

S-Video input of a TV,

VCR or HTS.

Currently not enabled.

29. Y Pb Pr

Delivers component

video.

23. OPTICAL SPDIF

Connects to a TV, VCR or

HTS to provide Dolby

Digital 5.1 audio.

15. GUIDE

Displays the TV Listings in

the IPG.

30. HDMI

Connects to a High

Definition Television

(HDTV).

16. CHANNEL

24. VIDEO IN

Scrolls up or down

through the channels.

Accepts baseband video

from a VCR, camcorder or