Vanguard Indoor Fireplace VE32L User Manual

®
ELECTRIC FIREPLACE  
OWNER’S OPERATION AND INSTALLATION MANUAL  
MODELS VE32L, VE32LB, VE32LH, VE32LBH,  
VE36L, VE36LB, VE36LH AND VE36LBH  
PLEASE READ THIS MANUAL BEFORE INSTALLING  
AND USING APPLIANCE.  
WARNING: If the information in this manual is not fol-  
lowed exactly, an electrical shock or fire may result caus-  
ing property damage, personal injury or loss of life.  
FOR YOUR SAFETY  
— Do not store or use gasoline or other flammable va-  
pors and liquids in the vicinity of this or any other  
appliance.  
— Installation and service must be performed by a quali-  
fied service agency.  
INSTALLER: Leave this manual with the appliance.  
CONSUMER: Retain this manual for future reference.  
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PRODUCT SPECIFICATION  
1
4
VE32 = 22 / "  
1
4
VE36 = 24 / "  
ELECTRICAL SPECIFICATIONS  
Voltage:  
Total Amps:  
Total Watts:  
Heater Rating:  
Max. Bulb Rating:  
120 VAC, 60 Hz  
12.5 Amps  
1500 Watts  
1100 Watts  
100 Watts  
1
4
VE32 = 16 / "  
TOP  
5
5
8
8
VE36 = 17 / "  
VE32 = 15 / "  
VE36 = 17"  
7
8
1 / "  
5/8"  
Use only on 15 amp circuit  
3
8
VE32 = 36 / "  
VE36 = 43"  
3
8
VE32 = 29 / "  
VE36 = 35"  
1
VE32 = 8"  
VE36 = 5 / "  
2
VE32 = 6 / "  
1
1
4
4
VE36 = 5 / "  
VE32 = 7"  
VE36 = 8"  
5
8
VE32 = 34 / "  
LEFT SIDE  
RIGHT SIDE  
1
4
VE36 = 41 / "  
3
8
VE32 = 35 / " To Nail  
VE36 = 42"  
Location  
FRONT  
Figure 1 - Unit Dimensions  
Projected Installations can extend any  
distance into the room. A projection may  
be ideal for a new addition on an existing,  
finished wall.  
INSTALLATION  
LOCATING FIREPLACE  
Plan where to locate and frame fireplace.  
Before installation consider the following:  
Corner Installations make use of space  
that may not normally be used and provides  
a wider and more efficient viewing angle and  
heat distribution.  
1. Fireplace location must allow for wall and  
ceiling clearances (see Installation Clear-  
ances, page 4).  
Internal Wall Installations provide a discrete  
option for room separation and can also be an  
ideal addition to an existing wall.  
2. Fireplace screen should not be exposed  
to direct sunlight from windows or doors.  
3. A 15 amp, 120 Volt, 60 Hz circuit with  
proper ground must be available. A dedi-  
cated circuit should be provided to avoid  
circuit breaker trips or blown fuses.  
Corner  
Installation  
Internal Wall  
Installation  
Prefab Mantel Installations are not perma-  
nent and are low cost and easy to install on an  
open wall space or a corner with an accessible  
electrical outlet.  
Flush  
Installation  
Full Projection  
Installation  
Flush Installations are recommended where  
living space is limited or at a premium. Since  
the space required to enclose the fireplace  
would be located beyond an outside wall, this  
installation would require additional planning  
and construction. Check local codes for any  
restrictions.  
Figure 2 - Possible Installation Locations  
115121-01B  
3
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IMPORTANT: To install perimeter trim kit, you  
must install shoulder screws before installing  
fireplace into cabinet mantel. See instructions  
included with trim kit. When installing a man-  
tel accessory, you must follow all clearance  
instructions (see Installation Clearances,  
column 1).  
INSTALLATION  
Continued  
INSTALLATION CLEARANCES  
Minimum clearances to combustible construc-  
tion are:  
Top, Back and Sides of Recessed  
1. Assemble cabinet mantel accessory and  
trim kit by following assembly instructions  
included with each kit.  
Cabinet . . . . . . . . . . . . . . . . . . . . .0" Min.  
• Drywall to Sides of Front Face . . .0" Min.  
• Framing at Nailing Flanges . . . . . .0" Min.  
• Ceiling to Opening. . . . . . . . . . . .36" Min.  
• Floor . . . . . . . . . . . . . . . . . . . . . . .0" Min.  
• Front . . . . . . . . . . . . . . . . . . . . . .36" Min.  
• Perpendicular Side Wall . . . . . . .10" Min.  
2. Place hearth base close to wall at desired  
location. Leave enough room to get be-  
hind unit and attach mantel to base once  
fireplace and mantel has been placed.  
When possible, location should be within  
3" of power outlet so mantel will cover  
outlet with installed (see Figure 5 and  
Figure 6, page 5).  
Mantel Clearances  
For mantel clearances see Figures 3 and 4.  
Facing Material May  
Be Noncombustible  
Wall Treatments or  
3. Plug power cord into outlet.  
Note: Power cord comes preattached to  
right side of cabinet. If it is necessary to  
relocate cord to left side you must remove  
power cord assembly (see Figure 7). Fol-  
low instructions to relocate junction box  
(see Electrical Installation, on page 6).  
Power cord must be properly mounted  
and reconnected at junction box.  
12" Ref.  
Combustible Wood  
10 1/2"  
Combustible Wood  
Mantels and Trims  
4 1/2"  
May Extend Above  
1 1/2"  
30°  
Profile Shown when  
Maintained within 30°  
Parameter Shown  
1 3/4"  
Framed  
Material  
16 5/8"  
Ref.  
4. Slide assembled mantel over fireplace un-  
til nailing flanges are centered into opening  
flush against rear cabinet facing.  
13 3/4"  
Top of Cabinet  
9 5/8" Ref.  
10 1/2" Min.  
Note: All Mantel Clearances  
are Measured from Top of  
Fireplace Opening  
Cabinet  
Mantel  
Figure 3 - Mantel Clearances  
Edge of Firebox  
Opening  
Top View of Fireplace  
3"  
Safe Zone  
1 3  
5"  
Combustible  
30°  
MaterialMust  
Not Overlap  
Front Face  
/4" Max.  
Power  
Cord  
Minimum 10" from  
Perpendicular Side Wall  
Electric  
Outlet  
Figure 4 - Mantel Side Clearances  
CABINET MANTEL INSTALLATION  
This fireplace may be installed using a cabi-  
net mantel accessory against any wall with  
an available 120 volt grounded outlet. The  
cabinet mantel accessory includes both a  
base and a trim kit.  
Perimeter  
Trim  
Accessory  
Figure 5 - Installing Flush Cabinet Mantel  
4
115121-01B  
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IMPORTANT: If installing a perimeter trim kit,  
you must install shoulder screws before insert-  
ing fireplace into opening. See instructions  
included with trim kit. If installing a mantel,  
you must follow clearance instructions (see  
Installation Clearances, page 4).  
INSTALLATION  
Continued  
5. Snap assembled trim kit onto shoulder  
screws around face to lock fireplace into  
mantel facing.  
6. Attach mantel to base according to mantle  
instructions.  
A hearth extension is suggested for a more  
pleasing appearance. The fireplace may be  
raised on a wood or non-combustible platform  
supporting its entire width and depth and  
extending in front of the fireplace as long as  
louvers are not obstructed.  
BUILT-IN INSTALLATION  
Built-in installations require a framed enclo-  
sure constructed of 2" x 4" or heavier lumber  
and sized in accordance with Figure 8. This  
allows unit to slide into opening and be nailed  
to stud at sides and top nailing flanges. These  
flanges accept 5/8" drywall or plywood board  
to finish unit flush to face. Optional trim ac-  
cessories are available that will extend 1/2"  
over rough edge of wall opening (see Acces-  
sories, page 23).  
Note: When installing fireplace in cold cli-  
mates against a non-insulated exterior wall,  
wall must be fully insulated in accordance with  
local building code.  
Platform/Subflooring  
VE32 = 32 5/8"  
VE36 = 36 1/4"  
Cabinet  
Mantel  
VE32 = 15 7/8"  
VE36 = 17 1/4"  
VE32 = 34 5/8"  
VE36 = 41 1/4"  
Perimeter Trim  
Accessory  
Power  
Cord  
Figure 8 - Framing Dimensions  
These Dimensions  
Allow for 11 5/8" of  
Clearance to Side  
VE32 = 37 5/8"  
Electric  
Outlet  
VE36 = 42 3/8"  
Wall of Fireplace  
and 10' Clearance  
to Perpendicular  
VE32 = 26 5/8"  
Side Walls  
VE36 = 29 3/8"  
Figure 6 - Installing Corner Mantel  
11 5/8"  
VE32 = 52 3/4"  
Cover  
VE36 = 58 1/4"  
Plate  
Universal  
Strain Relief  
Figure 9 - Corner Dimensions  
Cord Mount  
Assembly  
Wire Nuts  
Figure 7 - Relocating Cord Assembly  
115121-01B  
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5
9. Pull end of 3 wire Romex supply line  
through universal strain relief bushing in  
remaining cover.  
INSTALLATION  
Continued  
ELECTRICAL INSTALLATION  
10. Strip back outer Romex to about 4” and  
connect black, white and green wires ac-  
cordingly using approved connectors.  
WARNING: Any electrical re-  
wiring of this appliance must be  
done by a qualified electrician.  
This wiring must be done in ac-  
cordancewithlocalcodesand/or  
intheU.S.A.withthecurrent,Na-  
tionalElectricalCodeANSI/NFPA  
No 70 and in Canada with CSA  
C22.1 Canadian Electric code.  
11. Tuck tailing wires into junction box and  
replace cover using 2 remaining screws.  
12. Tighten down strain adjustment on uni-  
versal bushing until Romex sheathing is  
secured.  
IMPORTANT: Inspect components and wir-  
ing for damage before connecting power to  
unit. If any components are found damaged,  
contact an authorized dealer for original DESA  
replacement part(s) or call DESA at 1-866-  
872-6040 for referral.  
This fireplace should be con-  
nected to a dedicated 15 Amp,  
circuit as other appliances may  
cause the circuit breaker to trip  
or fuse to blow when fireplace  
is in operation.  
IMPORTANT: Prior to operation remove foam  
shipping brace located under motor mount  
(see Figure 11, page 7).  
Junction Box  
Screws  
and  
Outer  
Cover  
A junction box with universal strain adaptor  
is provided to hard wire unit to a 15 amp,  
120 Volt 60 Hz grounded circuit. Power cord  
must first be removed and universal strain  
relief bushing inserted into junction box cover  
before connecting supply line (see Figure 7,  
page 5). If necessary, junction box may be  
relocated to route supply to left side.  
Slot  
Retaining  
Flange  
Notch  
Mounting  
Tab  
1. Remove 2 screws and outer cover on right  
side (see Figure 10).  
Junction Box  
2. Remove inner screw securing junction  
box.  
3. Slide junction box up until mounting tab  
is lined up to notch in outer cabinet.  
Screws and  
4. Swing box out and slip retaining flange  
Outer Cover  
from Other Side  
out through slot in outer cabinet.  
5. Remove 2 screws and outer cover on left  
side and reattach on right side of outer  
cabinet.  
Cover with  
Universal  
Strain Relief  
6. Swing junction box with harness to left  
side while pulling sufficient length of har-  
ness out through control panel cover to  
reach mounting location on left side.  
7. Reinsert retaining flange through slot and  
swing screw mounting tab back through  
notch as before.  
8. Slide junction box down until mounting  
holes line up and replace inner retaining  
cover.  
Figure 10 - Relocating Junction Box to  
Left  
6
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115121-01B  
INSTALLATION  
FEATURES AND  
OPERATION  
Continued  
This electronic fireplace series features a  
random flame effect, and a realistic log bed  
with glistening embers that can be adjusted  
for flame speed and light intensity. VE36/32LH  
models have a circulating heater, rated at  
1100 Watts. Models VE36/32LB and VE36/  
32LBH include a hand detailed, textured,  
red-brick lining.  
Motor  
Mount  
Foam  
Shipping  
Brace  
Access controls by pulling two handle tabs  
of upper louver until panel releases from  
magnetic catches and swings down to open  
position (see Figure 13).  
Figure 14, page 8, shows control layout for  
heater equipped models with main power  
switch to flame controls and heater power  
switch (when equipped) to heating unit. This  
allows independent and efficient operation of  
both features.  
Figure 11 - Removing Shipping Brace  
LAMPS AND LAvA ROCk  
Before operating fireplace, lamp bulbs must  
be inspected and lava rock may be added if  
desired.  
1. Lift log bed off hearth base to gain access  
to lamp fixtures (log bed is attached with  
contact magnets).  
Once main power is turned on, flame speed  
and brightness may be turned on and adjusted  
independently.  
2. Turn on power to light circuit and check  
that all bulbs are operating. Bulb place-  
ment front left to right are red, yellow and  
orange (see Figure 12).  
Note: If bulbs need replacing, see Replac-  
ing Light Bulbs, page 15. Be careful not to  
tear or damage reflective strips. If they have  
come loose, ends can be easily reattached or  
replaced at support brackets. See Replacing  
Reflective Ribbons, page 19.  
3. Center log bed over opening between  
viewing panel screen and grate.  
4. Cover remaining hearth area with 1/4" of  
lava rock (provided), if desired.  
Viewing Panel  
Screen  
Red  
Yellow  
Orange  
Grate  
Figure 13 - Accessing Controls  
Log Bed  
Figure 12 - Bulb Placement  
115121-01B  
7
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FEATURES AND OPERATION  
Continued  
ON/OFF  
Switch  
Flame Speed  
Heater Switch  
MAIN  
POWER  
HEATER  
HI- OFF  
LOW  
HI- OFF  
LOW  
FLAME SPEED  
FLAME BRIGHTNESS  
Flame Brightness  
Figure 14 - Control Panel  
ACCESSORy  
Spring Clip  
Depress Spring  
INSTALLATION  
Clip to Release  
Pivot Pin  
OPTIONAL GLASS DOORS  
Models VE36L and VE32L will accept bifold  
glass doors that are fully operable or a fixed  
panel door that limits access to fireplace, (see  
Accessories, page 23).  
Fold Bifold Door  
After Releasing  
Spring Clip to  
Installing Bifold Glass Doors  
Follow these steps to install left and right  
operable panels:  
Slide Door Out of  
Upper Track  
Remove Pivot Pin  
From Bottom Face  
While Sliding Door  
Out of Upper Track  
1. With handle down, completely fold panel  
on its hinges.  
2. With handle facing center of firebox open-  
ing insert lower pivot pin on door panel  
into hole in bottom outer edge of firebox  
opening (see Figure 15).  
Pivot Pin  
3. Keep folded door tilted and slide upper two  
pins into guide track below upper facial  
edge of firebox opening.  
Figure 15 - Installing/Removing Glass  
Doors  
4. Tilt glass assembly fully vertical until outer  
pivot pin snaps into mounting hole in up-  
per spring clip.  
Side Front  
Face  
Spring Clip  
5. Once top and bottom pins are secured,  
unfold door into closed position.  
6. Repeat steps 1 through 5 for opposite  
door assembly.  
Partially  
Opened  
Door  
7. To adjust doors, slide partially open.  
Using a Phillips screwdriver, loosen hold-  
down screws on spring clips (see Figure  
16).  
8. Close both doors until evenly joined at  
middle and note gap as measured to outer  
edges of front face.  
Figure 16 - Adjust Glass Door  
9. Reopen each door one at a time and  
retighten the hold-down screw while pre-  
serving noted gap at each edge.  
10. Repeat process until both doors are even-  
ly joined, spaced and working freely.  
8
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115121-01B  
OPTIONAL BRICk LINERS  
ACCESSORy  
Installing or Removing Brick Liner Kits  
Brick liner kits are available for Models  
VE36/32(L)(H) (see Accessories, page 23).  
These brick panels may be installed anytime  
after fireplace installation is complete.  
INSTALLATION  
Continued  
Removing Bifold Glass Doors  
Bifold doors may be removed for replacing  
or cleaning.  
Follow these steps to install left and right  
brick panels:  
1. Partially open each door and press up on  
upper spring clip with a screw driver until  
outer top pivot pin is free of the clip.  
1. Remove glass doors (if equipped). Follow  
instructions under Optional Glass Doors,  
page 8.  
2. Fully fold frame assembly and slide upper  
edge towards center of firebox opening  
until the guide pins are free of the frame  
rail (see Figure 15, page 8).  
2. Remove each retaining screw holding  
screen rods and pull entire screen and rod  
assembly out of locating hole on inside top  
edge of firebox (see Figure 18).  
Installing Series Fixed Glass Doors  
1. Hold glass door firmly at both handles and  
insert top pins into clips located below up-  
per facial edge of firebox opening. Make  
sure top pins snap securely into holes on  
spring clips (see Figure 17).  
3. Remove log bed from hearth pan and  
place in a safe area. Log bed is attached  
with contact magnets only.  
4. Remove two screws holding each refrac-  
tory bracket to firebox. Pull up and lift out  
of positioning slot at bottom of hearth pan  
(see Figure 19, page 10). Note: VE36L  
and VE36LH models require removal of  
additional hearth brackets and face panels  
which are held in place by 2 screws on  
hearth pan and one screw at top retainer  
bracket (see Figure 19, page 10).  
2. Push up on glass against tension of spring  
clips. Swing lower door into face until lower  
pins clear bottom rail and set into locating  
holes on each end (see Figure 17).  
Note: If pins do not align into spring clips,  
slightly loosen retaining screws on each clip  
(see Figure 16, page 8). Reinsert panel into  
each spring clip and align panel into lower  
locating holes. Remove panel, finish tighten  
screws and reinsert panel.  
Locating  
Holes  
Spring Clip  
Screen  
Rod  
Locating  
Hole  
Retaining  
Screw  
Figure 17 - Installing Fixed Glass Doors  
Figure 18 - Removing Screen/Rod  
Assembly  
115121-01B  
9
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Refractory  
Retainer  
Bracket  
ACCESSORy  
Refractory  
Bracket  
INSTALLATION  
Continued  
5. Insert brick panel, beveled edge first,  
through firebox opening. Tilt and angle top  
edge into brick retainer until beveled edge  
contacts imager and panel is flat against  
firebox (see Figure 20).  
6. Align hearth pan bracket over holes near  
lower edge of brick panel and secure with  
2 pan screws provided.  
7. Replace refractory bracket using 2 screws  
removed in step 4, page 9.  
8. Repeat steps 5 through 7 for opposite  
panel assembly.  
9. Replace each screen assembly by po-  
sitioning screen rod into locating holes  
under top edge of firebox and securing  
with 2 Phillips screws removed in step  
2, page 9. Note: Rods may have to be  
angled into locating holes at the top of  
each screen pocket. Once inserted, pull  
free end of rod forward until it lines up  
over farthest mounting hole respectively  
so rods overlap.  
Hearth Pan  
Bracket  
Figure 20 - Installing Brick Panels and  
Brackets  
OPTIONAL HEATER ACCESSORY  
WARNING: Disconnect  
power before attempting any  
maintenance or cleaning to re-  
duce the risk of fire, electrical  
shock or personal injury.  
10. Replace log bed over hearth opening  
and center between grate and viewing  
screen.  
11. Replace glass doors if removed. See  
Optional Glass Doors, page 8.  
Blower/heater kit model BHKE is available  
for models VE36/32L and VE36/32LB. Either  
of 2 types of blower/heater assemblies can  
be installed.  
1. Open upper control door (see Figure 13,  
on page 7) and remove 2 Phillips screws  
below heater grill on control panel (see  
Figure 21, page 11).  
Face Panel  
(Models VE36L  
and VE36LH  
Only)  
2. Remove 2 Phillips screws holding control  
cover to control panel inside firebox (see  
Figure 14, page 8).  
3. Slide control cover to the right and swing  
out locking tabs from notched openings  
on top (see Figure 21, page 11) .  
4. Let control cover hang down off har-  
nesses. Be careful not to damage any  
wiring. If necessary, unscrew harness  
strap at blower mount to gain slack.  
Refractory  
Bracket  
Hearth Pan Bracket  
(Models VE36L and  
VE36LH Only)  
5. Remove 2 hex screws at rear of blower  
mount (see Figure 21, page 11).  
6. Slide blower mount towards rear of firebox  
until locking tabs line up with notched  
openings and lower mount down and  
away (see Figure 21, page 11).  
Figure 19 - Removing Refractory Bracket  
and Hearth Pan Bracket  
10  
115121-01B  
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14. Connect black heater wire to terminal  
marked 'N-1' on heater power switch (see  
Figure 26, page 12). Note: On alternate  
style heaters white and black wires are  
connected common to terminal 'N-1' (see  
Figure 27, page 12).  
ACCESSORy  
INSTALLATION  
Continued  
7. Remove blower/heater assembly with 4  
screws from packaging. Blower is pre-  
wired for convenience.  
Heater/  
Blower  
Assembly  
8. Align blower assembly over hole pattern on  
blower mount and attach with 4 pan head  
screws provided (see Figures 22 and 23).  
Harness  
Strap  
9. With discharge pointing towards you, guide  
assembled blower mount into fireplace  
and center rear mounting flanges between  
standoff brackets at rear of the fireplace.  
Blower  
Mount  
10. Lift blower mount up and position 4 locking  
tabs through notched openings in firebox  
top. Slide assembly forward until locked  
into position.  
Mounting  
Screws  
11. Remove control panel knockout plug lo-  
cated in heater switch position by pressing  
locking tabs and pushing plug out through  
front of panel (see Figure 24).  
Figure 22 - Mounting Heater/Blower  
12. Firmly insert red power switch into open  
mount location with “ON” (I) indicator  
positioned on top.  
Mounting  
Screws  
13. Connect white heater wire to neutral  
connection marked 'B' or 'A' on terminal  
block. See partial wiring diagram, Figure  
25, page 12.  
Heater/  
Blower  
Assembly  
Blower  
Mount  
Notches for  
Blower Mount  
Control Cover  
Notch (1 of 4)  
Control  
Panel  
Blower  
Mount  
Figure 23 - Mounting Alternate Heater/  
Blower  
Knockout Plug  
- Remove to  
Install Power  
Switch  
Screws  
Power  
Switch  
Hex  
Control  
Cover  
Screws  
Screws  
Control  
Cover  
Figure 21 - Disassembling Blower Mount  
Figure 24 - Installing Heater Power Switch  
115121-01B  
11  
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Terminal Block  
ACCESSORy  
Heater/  
Blower  
White  
(A-B)  
INSTALLATION  
Continued  
15. Connect red heater wire to terminal  
marked 'L-4' on heater power switch (see  
Figure 26 or 27.  
Rocker  
Switch  
16. Connect one end of black jumper lead,  
provided in kit, to power connection  
marked 'D' on terminal block and other  
end to switch terminal marked 'L-5' (see  
Figure 26).  
Red (L-4)  
Black (N-1)  
Figure 26 - Connecting Heater Wires  
Terminal Block  
Heater/  
Blower  
(A-B)  
17. Replace 2 hex screws on rear flanges of  
White  
blower mount removed in step 5, page 10.  
18. Remount harness strap to blower mount,  
if removed.  
19. Make sure all wires are clear of heater  
discharge area, line up mounting holes  
on front blower mount to holes in control  
panels and replace the 2 black pan head  
screws.  
Rocker  
Switch  
Red (L-4)  
White (N-1)  
Figure 27 - Connecting Alternate Heater  
Wires  
20. Raise control cover up and position 2  
locking tabs through notched openings in  
firebox top, then slide to left until locked  
into position (see Figure 21, page 11).  
Terminal (D)  
21. Tuck any excess slack in harnesses into  
control cover. Swing cover down to line  
up mounting holes on control panel and  
replace 2 Phillips screws removed in  
step 2, page 10.  
22. Restore power to unit and check operation  
of the heater.  
Jumper  
Lead  
IMPORTANT: Be sure to inspect components  
and wiring for damage before connecting  
power to unit. If any components are found  
damaged, contact an authorized dealer for  
original DESA replacement parts(s) or call  
DESA at 1-866-872-6040 for referral.  
Switch  
Terminal (L-5)  
Figure 27 - Connecting Jumper Lead  
WHT  
BLK  
D
MOTOR  
CUTOUT  
WHT  
BLK  
WHT  
C
B
A
TERMINAL  
WHT  
WHT - ALTERNATE  
HARNESS 4" BLK  
RED  
SUPPLY  
CONNECTION  
BLK  
4
5
L
L
N
1
HEATER  
POWER  
BLK  
HEATER  
COIL  
BLK  
WIRES TO HEATER CIRCUIT  
RED  
Figure 25 - Heater Circuit Diagrams  
12  
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115121-01B  
TROUBLESHOOTINg  
Note: Before troubleshooting system, make sure power to circuit from breaker or fuse panel  
is turned ON.  
The three most common causes of a malfunctioning electric fireplace are:  
1. Tripped circuit breaker or blown fuse.  
2. Loose or burned out light bulb.  
3. Obstructed or clogged fan blower.  
OBSERvED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
No operation or indicator light 1. No power to fireplace  
1. Check circuit breaker or fuse  
2. Replace defective switch.  
See Servicing Control Pan-  
el, page 16  
at power/heater switch  
2. Defective switch lamp  
3. Defective wiring  
3. Check connections from  
main power harnesses to  
terminals on control panel.  
See Servicing Control Pan-  
el, page 16  
Poor flame motion; flame pat- 1. Tangled or loose flame 1. Inspect flame pennants. Un-  
tern is sporadic or uneven in  
viewing area  
pennants  
tangle or replace if neces-  
sary. See Servicing Flame  
Pennants, page 18  
2. Obstructed or clogged fan 2. Check fan blower for de-  
blower  
bris. Vacuum areas around  
blower wheel and remove  
any obstructions. See Main-  
taining Motors, page 15  
3. Damaged or dislodged fan 3. Remove and inspect fan  
blower wheel  
blower housing See Servic-  
ing Fan Blower, page 18  
Dullameappearanceorinac- 1. Burned out or loose light 1. Inspect light bulbs; tighten  
tive ember bed effect  
bulb  
or replace light bulbs as  
necessary. See Replacing  
Light Bulbs, page 15  
2. Broken lamp fixture  
2. Removeandreplacebroken  
lamp fixture. See Replacing  
Lamp Fixtures, page 20  
3. Loose or missing reflective 3. Inspect reflective ribbons.  
ribbons  
Reattach or replace as nec-  
essary. See Replacing Re-  
flective Ribbons, page 21  
No heat or intermittent heat 1. Obstructed heater blower 1. Clear heater fan of debris  
output. (If equipped with a  
heater)  
or blockage; vacuum area  
around blower intake and  
remove any obstructions  
in the discharge area. See  
Maintaining Motors, page 15  
2. Burned out heat element 2. Remov and replace blower  
or blower fan  
heater assembly. To access  
and remove see Optional  
Heater Accessory, page  
10  
3. Defective heater switch or 3. Inspect wiring connections  
wiring  
from switch to blower. Re-  
place switch if defective.  
See Servicing Control Pan-  
el, page 16  
115121-01B  
13  
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WIRINg DIAgRAM  
MOTOR  
CUTOUT  
CIRCUIT  
HEATER ASSEMBLY - ELECTRICAL DIAGRAM  
WHT  
SPLICE CONNECTION  
MALE CONNECTION  
FEMALE CONNECTION  
WHT  
RED  
RED  
CAUTION: DISCONNECT FIREPLACE FROM THE ELECTRICAL SUPPLY  
BEFORE REMOVING THIS COVER  
BLK  
HEATER  
COIL  
CAUTION: USE SUPPLY WIRES SUITABLE FOR 105°C OR EQUIVALENT  
BLK  
CONTROL PANEL - ELECTRICAL DIAGRAM  
BLK  
HEATER  
POWER  
4
5
LN  
L
1
4
5
LN  
L
1
MAIN  
POWER  
SUPPLY  
CONNECTION  
WHT - ALTERNATE  
WHT  
BLACK  
BLK  
HARNESS 4" BLK  
BLK  
HARNESS 4" BLK  
HARNESS  
4" WHT  
WHT  
BLK  
GRN  
D
C
B
A
D
C
B
A
TERMINAL  
TERMINAL  
WHT  
BLK  
FLAME  
CONTROL  
FAN  
CONTROL  
BLK  
BLK  
WHT  
HARNESS 24"  
BLK  
REAR HARNESS TO  
MOTOR CIRCUIT  
FRONT HARNESS TO LAMP CIRCUIT  
BLK  
WHT  
GRN  
BLK  
GRN  
WHT  
WHT  
BLK  
BLK  
BLK  
RED LAMP  
YELLOW LAMP ORANGE LAMP  
FAN MOTOR  
FLAME PROJECTOR - ELECTRICAL DIAGRAM  
Figure 28 - Wiring Diagram  
14  
115121-01B  
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5. Returnpowertocircuitandturnmainpower  
switch and lamp power on to check opera-  
tion of bulbs before replacing log set.  
MAINTENANCE  
WARNING: Disconnect  
power before attempting any  
maintenance or cleaning to re-  
duce the risk of fire, electrical  
shock or personal injury.  
6. If all bulbs are working properly, replace  
the log bed over the center opening in  
between rear screen and front grate.  
CAUTION: Make sure power  
is turned off at supply prior to  
disassembling this unit.  
WARNING: Any electrical  
repairs or rewiring of this unit  
should be carried out by a  
licensed electrician in accor-  
dance with national and local  
codes.  
MAINTAINING MOTORS  
Motors used on fan and heater assembly  
are permanently lubricated and do not  
require lubrication. Annual cleaning and/or  
vacuuming around heater and fan unit is  
recommended.  
WARNING: Do not exceed  
60 watts per bulb when replac-  
ing bulbs. Use of higher-rated  
bulbs may result in a fire, caus-  
ing property damage, personal  
injury, or loss of life.  
REMOvING/REPLACING CONTROL  
DOOR  
The upper control door may be removed for  
service or replacement when necessary:  
1. Open upper control door (see Figure 13,  
page 7).  
2. Remove 4 Phillips screws from deflector  
shield. Angle deflector shield out of open-  
ing (see Figure 29).  
REPLACING LIGHT BULBS  
There are (3) colored lamps rated at 120V,  
60 Watts, for use in a medium sized socket.  
These bulbs are located under the log bed  
and can be replaced as follows:  
3. Remove 4 Phillips screws from magnet  
assemblies.  
4. Lift up on inner control door and push  
in each end until pivot pins are free of  
notches located on each side of access  
opening (see Figure 29).  
1. If you are unsure which bulb needs  
replacement, defective bulbs may be  
visually located as any of 3 bulbs colored  
- Red, Yellow and Orange starting from  
the left (see Figure 12, page 7). Defective  
bulbs can be replaced individually or for  
convenience you may want to replace all  
bulbs at the same time; even if only one  
is defective.  
2. Disconnect power to unit at main breaker  
or fuse panel.  
3. Lift log bed off hearth base to gain access  
Control  
Door  
to lamp fixtures. Log bed is attached with Deflector  
contact magnets only.  
Shield  
Magnet  
Assembly  
4. Remove each defective bulb from its  
socket and replace with appropriate color  
and size bulb.  
Push  
Door Up  
and  
Angle  
Door and  
Slide  
Out of  
Housing.  
Note: Be careful not to tear or damage reflec-  
tive ribbons. If they have come loose, they  
can be easily reattached or replaced at the  
support brackets. See Replacing Reflective  
Ribbons, page 21.  
Back  
Figure 29 - Removing/Replacing Control  
Door  
115121-01B  
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15  
9. Angle control panel out through opening  
(see Figure 32).  
MAINTENANCE  
Continued  
10. Follow these instructions in reverse order  
to reassemble control panel assembly.  
5. Rotate control door up into control com-  
partment and slide on end into side of  
compartment.  
Note: Be certain that all wires, harnesses and  
bushings are returned to their normal position  
and free of damage before reconnecting sup-  
ply power to the fireplace.  
6. Tilt out one end first then pull remaining  
door assembly through opening.  
7. Replace door, by starting with door upside  
down, pins up and facing unit. Follow step  
5 in reverse until pins are firmly set back  
in notches and door will close.  
CAUTION: Note the location  
of all wires prior to disconnect-  
ing. Be sure to reconnect wires  
to their proper locations. If you  
areunsureabouttheproperwire  
locations, follow the wiring dia-  
gram Figure 28, on page 14.  
8. Replace discharge deflector and magnet  
assemblies.  
SERvICING CONTROL PANEL  
The control panel can be serviced from inside  
the unit by removing rear control cover on in-  
side of firebox. Follow steps 2 through 4 under  
Optional Heater Accessory, page 10.  
Bushings  
If control assembly needs complete replace-  
ment, proceed to remove the entire control  
assembly as follows:  
1. Remove the glass doors (if equipped).  
Follow instructions under Optional Glass  
Doors, page 8.  
Control  
Cover  
Power  
Harnesses  
2. Remove each retaining screw holding  
screen rods and pull entire screen and  
rod assembly out from locating hole on  
inside top edge of fireplace (see Figure  
18, page 9).  
Figure 30 - Detaching Power Harnesses  
Panel Screws  
MAIN  
POWER  
HEATER  
3. Remove log bed from hearth pan and  
place in a safe area. Log bed is attached  
with contact magnets only. This step is  
included to keep logs from being damaged  
during panel replacement.  
LOW  
FLAME SPEED  
LOW  
FLAME BRIGHTNESS  
Figure 31 - Panel Screws Location  
4. Remove 2 Phillips screws holding control  
cover to control panel inside firebox (see  
Figure 21, page 11).  
5. Slide control cover to the right and swing  
out locking tabs from notched openings  
on top. See detail Figure 21, page 11.  
6. Pop out bushings on control cover and slip  
power harnesses free from control cover  
(see Figure 30).  
7. Remove magnet assemblies, deflector  
shield and control door. See Removing/  
Replacing Control Door, page 15.  
8. Remove 4 screws from control panel (see  
Figure 31). Tilt entire control assembly  
forward to clear lower flange at upper  
door rail and slide assembly down through  
space between the front face and firebox  
mount (see detail Figure 32).  
Control  
Panel  
Figure 32 - Removing Control Panel  
16  
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115121-01B  
7. Remove 4 Phillips screws on base cover  
and lift cover off cabinet base. See Figure  
36, page 18.  
MAINTENANCE  
Continued  
ACCESSING IMAGING UNIT  
The imaging unit can be accessed from inside  
fireplace for servicing as follows:  
Note: Only VE32 series models have Face  
Extensions that require removal to access  
Imaging Unit. Model VE36 series has inner  
Face Panels that also require removal to ac-  
cess Imaging Unit.  
1. Remove glass doors (if equipped). See  
Optional Glass Doors, on page 8.  
2. Remove screens, grate, hearth pan brack-  
ets and brick liners. See Figure 33 and  
instructions under Optional Brick Liners,  
page 9.  
Refractory Clip  
3. Remove 4 Phillips screws holding hearth  
pan to fireplace and 2 screws located at  
lower frame rail (see Figure 34).  
4. Lift rear ends of hearth pan up until front  
edge clears lower frame rail then slide  
up on end and angle out of fireplace  
opening.  
5. Remove 4 Phillips screws holding face  
extensions at top refractory clips (see  
Figure 34).  
Hearth Pan  
6. Remove viewing screen from cabinet  
face. Viewing screen is attached by mag-  
nets (see Figure 35).  
Face Extensions  
Note: Do not scratch viewing screen. Place  
on a nonabrasive surface away from work  
area. When replacing viewing screen painted  
side must face inside of cabinet with pattern  
facing up.  
Figure 34 - Removing Hearth Pan and  
Face Extensions (VE32 Series Only)  
Hearth Pan  
Brick Liner  
Bracket  
Grate  
Brick  
Liner  
Refractory  
Brackets  
Viewing Screen  
Figure 35 - Removing Viewing Screen  
Hearth Pan  
Bracket  
Figure 33 - Accessing Imaging Unit  
115121-01B  
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17  
5. Lift entire fan assembly off of mounts and  
tilt out of unit.  
MAINTENANCE  
Continued  
6. Remove screws with washers and hex  
nuts from fan housing.  
7. Mount new fan to blower mount in reverse  
order.  
8. Slide blower assembly with spacers over  
mounting lugs and replace washer and  
nut at each lug. Do not over tighten.  
Base  
Cover  
9. Attach blade connectors to posts on  
motor mount. Note: Wire connectors for  
fan motor are non-polarized and may be  
connected to either terminal for proper  
operation.  
SERvICING FLAME PENNANTS  
If flame pennants should become tangled or  
detached reattach or replace.  
1. Locate affected flame pennant. Slip hem  
at base of flame pennant over proper  
hanger bracket position. See Figure 38,  
page 19, for proper location.  
Figure 36 - Removing Base Cover  
SERvICING FAN BLOWER  
To remove fan blower:  
1. Follow instructions under Accessing Imag- 2. Pull flame cord up to proper hook location,  
ing Unit, page 17.  
use a slip knot to adjust cord length and  
attach cord to hook.  
2. Remove 3 light bulbs from lamp fixtures  
(see Replacing Light Bulbs, page 15).  
3. Tie another knot over slip knot and trim  
away excess cord.  
3. Disconnect two 1/4" blade connectors  
from posts on motor unit.  
4. Remove 4 hex nuts and washers located  
on blower mounts at base of cabinet (see  
Figure 37).  
Hex Nut  
Washer  
Spacer  
Washer  
Hex  
Nut  
Blower  
Mount  
(1 of 4)  
Screw  
Fan Assembly  
Posts for Blade  
Connectors  
Figure 37 - Removing Fan Assembly (Shown without Firebox for Clarity)  
18  
115121-01B  
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MAINTENANCE  
Continued  
Note: Flame pennant should not be twisted or tangled and should hang slightly loose to allow  
free movement. If cord is too short or pennant is torn you must obtain a replacement flame  
assembly (see Replacement Parts, on page 22).  
4. After connecting and adjusting flame cords, soak each knot with a drop of white wood  
glue or clear nail polish to prevent unraveling.  
Flame Cord  
Hook  
Flame  
Pennant  
Flame  
Spacer  
Figure 38 - Locating Flame Pennants  
115121-01B  
19  
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Note: There should be no exposed bare  
wire at any connection. Wiring should be  
secured with wire ties, as short as possible,  
and kept away from fan blades. If additional  
parts are required, see Replacement Parts,  
on page 22.  
MAINTENANCE  
Continued  
REPLACING LAMP FIxTURES  
Lamp fixtures may be replaced as follows:  
1. Turn off all power to fireplace at circuit  
7. Replace each light bulb with proper color,  
breaker or fuse.  
(see Replacing Light Bulbs, page 14).  
2. Locate any of 3 defective lamp fixtures  
and trace wiring to crimp connectors in  
harness and disconnect.  
8. Restore power and check lamp circuit op-  
eration before reassembling imaging unit.  
9. Reassemble imager. See Accessing  
3. Remove 2 crimp connectors in harness  
and disconnect white and black wires on  
defective fixture. See Wiring Diagram, Fig-  
ure 28 on page 14, for proper locations.  
Imaging Unit, page 16.  
Makesurepoweristurnedoff  
atsupplypriortodisassembling  
this unit.  
4. Remove 2 Phillips screws at base of  
defective fixture (see Figure 39).  
5. Remove old fixture and mount new fixture  
with 2 Phillips screws removed prior.  
IMPORTANT: Be sure to inspect components  
and wiring for damage before connecting  
power to unit. If any components are found  
damaged, contact an authorized dealer for  
original DESA replacement part(s) or call  
6. Twist bare ends of white and black wires  
to corresponding wires in main harness  
and secure them with 2 crimp connectors  
provided.  
DESA at 1-866-872-6040 for referral.  
Upper Hanger  
Bracket  
Hanger  
Screws  
Screws and  
Washers  
Reflective  
Ribbon  
Bottom Hanger  
Bracket  
Screws  
Lamp  
Fixture  
Crimp  
Connectors  
Ribbon Support  
Bracket  
Reflective  
Ribbon  
Base  
Cellophane  
Tape  
Cover  
Figure 39 - Replacing Fixtures (Shown without FIrebox for Clarity)  
20  
115121-01B  
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14. Center log bed over opening between  
viewing panel screen and grate.  
MAINTENANCE  
Continued  
15. Cover remaining hearth area with 1/4" of  
REPLACING REFLECTIvE RIBBONS  
lava rock (provided), if desired.  
If reflective ribbons become damaged or loose  
they may be replaced as follows:  
CLEANING vIEWING SCREEN  
Clean viewing screen with an alcohol based,  
nonabrasive, residue free cleaner (premoist-  
ened hand wipes are ideal). Do not use glass  
cleaners with ammonium, abrasive scrubs or  
degreaser solvents of any kind.  
1. Turn off all power to fireplace at circuit  
breaker or fuse.  
2. Locate defective ribbon; there are 3 strips  
mounted on rear cabinet and 3 mounted  
in base (see Figure 39, page 20).  
3. If upper back cabinet ribbons need re-  
placing, remove 4 Phillips screws holding  
corresponding bottom and top hanger  
brackets (see Figure 39, page 20).  
ACCESSING IMAGING UNIT FOR  
REPLACEMENT  
The imaging unit can be removed from inside  
the firebox for servicing or replacement:  
4. Remove any loose or damaged ribbon  
material.  
1. Follow steps under Accessing Imaging  
Unit, on page 17.  
5. Cut an 18” strip of reflective ribbon and  
position top end about an inch above top  
bracket position (see Figure 39, page 20).  
2. Remove 4 hex screws on lower louver  
panel and detach louver assembly from  
front face (see Figure 40).  
Note: Ribbon material should be ap-  
plied with reflective side up, should not  
be twisted or tangled, and should hang  
slightly loose to allow free movement.  
If additional parts are required, see Re-  
placement Parts, page 22.  
3. Rotate top edge of lower frame rail inward  
and lift upward until locking tabs detach  
from front face (see Figure 40).  
4. Slide entire imaging unit forward and lift  
out through front opening (see Figure 41,  
page 22).  
6. Replace top hanger bracket using 2 Phil-  
lips screws removed in step 2 and tighten  
until reflective ribbon is held in place.  
Note: An additional 3 feet of harness is tucked  
behind imager to permit removal without dis-  
connecting any control wiring.  
7. Replace bottom hanger bracket using 2  
remaining Phillips screws to secure lower  
end of reflective ribbon.  
8. If replacing reflective ribbons located in  
base, remove screws and washers at  
damaged ends of ribbon.  
9. Cut a 9" long strip of ribbon and apply  
across each ribbon support bracket with  
shiny side facing up (see Figure 39, page  
20).  
Lower  
Frame  
Rail  
10. Secure ribbon to brackets by replacing  
each washer at end of the ribbon and re-  
threading screws through the ribbon into  
each hole located on support brackets.  
11. If replacing top reflective ribbons on base  
cover, cut a 3" section of ribbon and split  
down the middle. With shiny side up, attach  
with cellophane tape into rear edge of base  
cover opening (see Figure 39, page 20).  
Lower Panel  
Lower  
Frame  
Rail  
12. Readjust flame pennants (if removed). See  
Servicing Flame Pennants, page 18.  
13. Reassemble imager. See Accessing  
Locking Tab  
Figure 40 - Removing Lower Louver  
Panel and Frame Rail  
Imaging Unit, page 17.  
115121-01B  
21  
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MAINTENANCE  
REPLACEMENT PARTS  
Continued  
Note: Use only original replacement parts.  
This will protect your warranty coverage for  
parts replaced under warranty.  
Note: If full replacement of imager is neces-  
sary, wiring harnesses must be disconnected  
and new harnesses reconnected at control  
panel. For proper connection, follow wiring  
diagram shown in Figure 28, page 14.  
PARTS UNDER WARRANTY  
Contact authorized dealers of this product. If  
they can’t supply original replacement part(s),  
call DESA’s Technical Service Department at  
1-866-672-6040.  
When calling DESA, have ready  
• your name  
• your address  
• model and serial numbers of your firebox  
• how firebox was malfunctioning  
• type of gas used (propane/LP or natural  
gas)  
• purchase date  
Usually, we will ask you to return the part to  
the factory.  
PARTS NOT UNDER WARRANTY  
Contact authorized dealers of this product. If  
they can’t supply original replacement part(s),  
call DESA at 1-866-672-6040 for referral  
information.  
Imaging Unit  
Figure 41 - Removing Imaging Unit  
When calling DESA, have ready  
• model number of your firebox  
• the replacement part number  
TECHNICAL SERVICE  
Note: The firebox identification label (including  
model number, serial number, clearances,  
etc.) is located on the right front edge of the  
firebox.  
You may have further questions about instal-  
lation, operation or troubleshooting. If so,  
contact DESA’sTechnical Service Department  
at 1-866-672-6040. When calling, please  
have your model and serial numbers of your  
firebox ready.  
You can also visit DESA’s technical services  
web site at www.desatech.com.  
22  
115121-01B  
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CORNER CABINET MANTEL WITH  
BASE AND BLACk PERIMETER  
TRIM  
C32AU - 32" Unfinished, Traditional Design  
C32AOS - Light Oak Finish, Traditional Design  
C32HS - 32" Dark Oak Finish, Classic Design  
ACCESSORIES  
Purchase these firebox accessories from  
your local dealer. If they can not supply these  
accessories, call DESA Sales Department at  
1-866-672-6040 for information. You can also  
write to the address listed on the back page  
of this manual.  
C36AU - 36" Unfinished, Traditional Design  
GMC56F - 36" Light Oak Finish, Classic Design  
PERIMETER TRIM kITS  
WALL CABINET MANTEL AND  
BASE WITH FIREPLACE BLACk  
PERIMETER TRIM  
W32AU - 32" Unfinished, Traditional Design  
W32AOS - 32" Light Oak Finish, Traditional  
Design  
CMA311W - 32" Painted White, Traditional  
Design with Dentil Molding  
CMA306FA - 32" Light Oak Finish,  
Traditional Design with Dentil Molding  
CMA312FB - 32" Red Oak Finish, Classic  
Design  
PT32 - 32" Black  
PT32B - 32" Brushed Brass  
PT32PB - 32" Polished Brass  
PT32P - 32" Platinum  
PT36 - 36" Black  
PT36B - 36" Brushed Brass  
PT36PB - 36" Polished Brass  
PT36P - 36" Platinum  
BIFOLD GLASS DOOR kITS  
BD32 - 32" Black  
BD32B - 32" Brushed Brass  
BD32PB 32" Polished Brass  
BD32P 32" Platinum  
W32KPA - 32" Painted White, Neo-Classical  
Design  
CMA305UA - 32" Unfinished, Georgian  
Design with Columns  
GMC90FA - 32" Light Oak Finish, Georgian  
Design with Columns  
W32DS - 32" Red Oak Finish, Keystone  
Design  
BD36 - 36" Black  
BD36B - 36" Brushed Brass  
BD36PB - 36" Polished Brass  
BD36P - 36" Platinum  
FIxED GLASS DOOR kITS  
FD32 - 32" Black  
W32GOSA - 32" Dark Oak Finish, Mission  
Design  
FD32B - 32" Brushed Brass  
FD32PB - 32" Polished Brass  
FD32P - 32" Platinum  
W36AU - 36" Unfinished, Traditional Design  
GMC55F - 36" Light Oak Finish, Traditional  
Design  
FD36 - 36" Black  
FD36B - 36" Brushed Brass  
FD36PB - 36" Polished Brass  
FD36P - 36" Platinum  
W36DS - 36" Red Oak Finish, Keystone  
Design  
FACE MANTELS  
TExTURED BRICk REFRACTORY  
LINER kITS  
BL32E - 32" Red  
FM32BP - 32" Primed, Federal Design  
FM32BU - 32" Unfinished, Federal Design  
FM32BO - 32" Oak Stained, Federal Design  
BL32EW - 32" White  
FM36AP - 36" Primed, Traditional Design  
FM36BU - 36" Unfinished, Traditional Design  
FM36CP - 36" Primed, Classic Design  
FM36CU - 36" Unfinished, Classic Design  
FM36CO - 36" Oak Stained, Classic Design  
BL36E - 36" Red  
BL36EW - 36" White  
ELECTRIC BLOWER/HEATER kIT  
BHKE - 1100 Watt Electric Heater Kit  
115121-01B  
23  
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ILLUSTRATED PARTS BREAkDOWN  
MODELS vE32L, vE32LB, vE32LH, vE32LBH, vE36L, vE36LB, vE36LH  
AND vE36LBH  
24  
23  
26  
27  
25  
28  
29  
30  
31  
32  
27  
18  
17  
28  
30  
15  
17  
13  
21  
22  
32  
33  
34  
34  
12  
20 19  
17  
38  
14  
15  
10  
11  
16  
39  
20  
10  
9
36  
2
12  
14  
7
11  
8
6
37  
8
3
3
5
1
4
35  
24  
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115121-01B  
PARTS LIST  
This list contains replaceable parts used in your fireplace. When ordering parts, follow the  
instructions listed under Replacement Parts on page 22 of this manual.  
kEY  
NO. PART NO.  
DESCRIPTION  
QTY.  
1
111065-02 Louver Assembly (Bottom)  
111062-04 Louver Assembly (Bottom)  
111065-01 Louver Assembly )Top)  
111065-03 Louver Assembly )Top)  
110870-01 Refractory Bracket  
1
1
1
1
2
1
1
1
1
1
1
2
2
1
2
2
2
2
2
2
4
2
1
2
2
1
1
1
1
1
1
1
1
2
1
1
1
1
2
2
1
2
1
2
2
2
2
2
1
1
1
1
1
1
2
3
4
5
**  
Face Weldment  
112078-01 Hearth Pan  
112078-02 Hearth Pan  
112076-01 Lower Face Rail  
112076-02 Lower Face Rail  
6
7
8
20088  
Door Stop  
112138-01 Hearth Pan Bracket  
112138-02 Hearth Pan Bracket  
112288-02 Imager, Fireplace Insert  
112137-02 Refractory Panel, 36"  
113662-02 Refractory Panel, 32"  
120160-01 Hearth Panel  
112414-01 Extension Face  
112414-02 Extension Face  
119084-01 Refractory Standoff Panel  
110445-01 Hearth Bracket  
110973-01 Junction Box Cover  
9
10  
11  
12  
13  
14  
15  
16  
17  
14123  
Universal Strain Relief Bushing  
112075-01 Refractory Retainer Bracket  
112075-02 Refractory Retainer Bracket  
119089-01 Panel Valance  
110974-01 Junction Box  
M11143-01 Strain Relief Bushing  
18  
19  
20  
21  
22  
23  
**  
Firebox Outer Wrap  
111064-01 Heater Standoff Bracket  
110439-01 Heater Mount  
110439-02 Heater Mount  
24  
25  
26  
111060-01 Heater Assembly  
**  
Top/Bottom Fireplace  
112302-01 Control Panel Assembly  
112302-02 Control Panel Assembly  
112302-04 Control Panel Assembly  
112302-05 Control Panel Assembly  
112783-01 Magnet Bracket  
27  
28  
29  
30  
31  
32  
33  
17223  
112099-01 Heat Deflector Shield  
11439 Electrical Bushing 7/8"  
112305-01 Control Cover  
11418 Push-On nut  
Magnet Catch  
106691-01 Screen Rod, 36"  
108701-01 Screen Rod, 32"  
34  
12105  
Screen Assembly, 36"  
108440-01 Screen Assembly, 32"  
112748-01 Log Ember Bed Assembly  
112735-01 Grate  
112743-01 Viewing Panel Screen, 36"  
112743-02 Viewing Panel Screen, 32"  
115058-01 Knockout Plate  
35  
36  
37  
38  
39  
14419  
Supply Cord, 6 Foot  
PARTS AvAILABLE - NOT SHOWN  
11198  
11166  
11164  
11105  
11102  
25487  
Screw #8 x 3.8 Hex  
4
12  
30  
36  
5
Screw, #10 x 1/2 Phillips Black Oxide  
Screw, #10 x 1/2 Phillips Black Oxide  
Screw, #10 x 1/2 Hex Zinc  
Screw, #8 x 3/8 Phillips Zinc  
Lava Rock  
1
** Not a field replaceable part.  
115121-01B  
25  
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ILLUSTRATED PARTS BREAkDOWN  
IMAGING UNIT AND CONTROL PANEL FOR MODELS vE32L, vE32LB,  
vE32LH, vE32LBH, vE36L, vE36LB, vE36LH AND vE36LBH  
26  
27  
28  
29  
8
21  
7
23  
22  
1
2
11  
13  
19  
25  
23  
16  
31  
16  
19  
24  
21  
9
14  
17  
18  
12  
19  
20  
3
4
15  
5
16  
6
10  
30  
25  
24  
23  
39  
41  
42  
32  
44  
39/40  
35  
45  
37  
36  
32  
44  
34  
43  
38  
45  
45  
26  
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115121-01B  
PARTS LIST  
This list contains replaceable parts used in your fireplace. When ordering parts, follow the  
instructions listed under Replacement Parts on page 22 of this manual.  
kEY  
NO. PART NO.  
DESCRIPTION  
QTY.  
1
1
1
1
1
3
1
1
1
1
5
1
2
5
5
1
2
6
40  
4
3
4
8
4
4
4
4
4
4
1
1
1
1
1
1
1
1
2
1
1
2
1
2
2
1
2
5
1
2
3
4
5
6
7
8
9
112734-01 Flame Power Harness  
112734-02 Fan Power Harness  
112469-01 Lamp Bulb (Red)  
112469-02 Lamp Bulb (Yellow)  
112469-03 Lamp Bulb (Orange)  
112725-01 Lamp Socket  
112722-01 Crossflow Fan Blower  
112736-01 Blower Mount  
112737-01 Cutoff Panel, Left  
10 112737-02 Cutoff Panel, Right  
11 112738-01 Flame Panel Assembly, White  
12 112738-02 Flame Panel Assembly, Black  
13 114264-01 Flame Spacer Assembly  
14 112739-01 Flame Hook Bracket  
15 112739-02 Flame Hanger Bracket  
16 112740-01 Reflective Tape  
17 112741-01 1/2" Electric Bushing  
18 112742-01 Crimp Connector  
19 114265-01 M4 - 8mm Phillips Pan Screw  
20 114279-01 M4 - 22.5 mm Flat Washer  
21 114266-01 M4 - 12m Phillips Pan Screw  
22 114267-01 M4 - 9mm Flat Washer  
23 114268-01 M4 - 7mm Hex Nut  
24 114269-01 M4 - 7.6mm Spring Washer  
25 114270-01 M5 - 10mm Flat Washer  
26 114271-01 M6 - 10mm Hex Nut  
27 114272-01 M6 - 18mm Large Flat Washer  
28 114273-01 12mm x 15mm Grommet SBR  
29 114274-01 M6 - 12mm x 5.5mm Spacer  
30 112744-01 Cabinet Base  
31  
**  
Base Cover  
32 111066-03 Control Panel Decal  
111066-01 Control Panel Decal  
33 111067-02 Control Circuit Harness  
34 111059-01 4" Black Wire Harness  
35 111059-02 4" White Wire Harness  
36 111059-03 4" Green Wire Harness  
37 111058-01 Flame Control  
38 110799-01 Panel Control  
39 108394-01 ON/OFF Switch  
108394-01 ON/OFF Switch  
40 113042-01 Hole Plug  
41 103651-01 Lock Nut  
42 103650-01 Control Knob  
43 103646-01 Power Wire Harness  
44 099125-13 Terminal Block  
45 11102  
#8 - 32 x 3/8" Phillips Screw  
PARTS AvAILABLE - NOT SHOWN  
114275-01 4" Wire Tie  
14  
1
1
111066-01 Control Panel Decal  
111066-03 Control Panel Decal  
** Not a field replaceable part.  
115121-01B  
27  
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WARRANTy INFORMATION  
kEEP THIS WARRANTy  
Model ___________________________________  
Serial No. ________________________________  
Date Purchased ___________________________  
Always specify model and serial numbers when communicating with the factory.  
The only warranty applicable is our standard written warranty. We make no other warranty, expressed or  
implied.  
LIMITED 1 yEAR WARRANTy  
DESA warrants this product to be free from defects for one (1) year from the date of first purchase,  
provided that the product has been properly installed, operated and maintained in accordance with all  
applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must  
be presented.  
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s)  
required to restore this heater to proper operating condition and an allowance for labor when provided  
by a DESAAuthorized Service Center. Warranty part(s) MUST be obtained through authorized dealers  
of this product and/or DESA who will provide original factory replacement parts. Failure to use original  
factory replacement parts voids this warranty. The product MUST be installed by a qualified installer  
in accordance with all local codes and instructions furnished with the unit.  
This warranty does not apply to parts that are not in original condition because of normal wear and tear  
or parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or  
defects caused by improper installation. Travel, diagnostic cost, labor, transportation and any and all  
such other costs related to repairing a defective product will be the responsibility of the owner.  
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE  
SALE  
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANYAND ALL OTHER EXPRESSED  
WARRANTIESAND LIMITS THE DURATION OFANYANDALLIMPLIED WARRANTIES, INCLUDING  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ONE  
(1) YEAR FROM THE DATE OF FIRST PURCHASE; AND DESA’S LIABILITY IS HEREBY LIMITED  
TO THE PURCHASE PRICE OF THE PRODUCT AND DESA SHALL NOT BE LIABLE FOR ANY  
OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL  
DAMAGES.  
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation  
of incidental or consequential damages, so the above limitation on implied warranties or exclusion or  
limitation on damages may not apply to you.  
This warranty gives you specific legal rights and you may also have other rights that vary from state  
to state.  
For information about this warranty write:  
2701 Industrial Drive  
P.O. Box 90004  
Bowling Green, KY 42102-9004  
1-866-672-6040  
115121-01  
Rev. B  
115121 01  
11/06  
NOT A UPC  
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