VTech Cordless Telephone VT9127 User Manual

TABLE OF CONTENTS  
IMPORTANT SAFETY INSTRUCTIONS..................................................................................2  
PARTS CHECK LIST................................................................................................................3  
HANDSET LAYOUT...................................................................................................................4  
BASE LAYOUT..........................................................................................................................5  
GETTING STARTED...............................................................................................................6  
Installation of Battery Pack in Handset...............................................................................6  
Setting up your VT9127.................................................................................................. .....7  
Ringer Selection..........................................................................................................8  
Tone / Pulse Selection....................................................................................................8  
The Handset Display.........................................................................................................9  
BASIC OPERATION................................................................................................................10  
Making Calls.....................................................................................................................10  
Volume Control................................................................................................................10  
Channel Changing..............................................................................................................10  
Using Redial........................................................................................................................11  
Answering Calls................................................................................................................11  
Flash.................................................................................................................................11  
Hold......................................................................................................................................12  
Page...................................................................................................................................12  
ADVANCED OPERATION......................................................................................................13  
CALLER ID/CALL WAITING ID..........................................................................................13  
Receiving and Storing Calls.......................................................................................13  
About Caller ID ....................................................................................................... 13  
Review Caller ID .......................................................................................................13  
Deleting Records From Call History.........................................................................14  
Delete A Specific Call............................................................................................14  
Delete All Calls........................................................................................................14  
DialADisplayed Number................................................................................................14  
Store A Caller ID Record In Phone Book Memory.....................................................14  
Display Screen Messages........................................................................................15  
PHONE BOOK...............................................................................................................16  
Store Memory Numbers............................................................................................16  
Edit Numbers Stored In Memory..................................................................................17  
Delete Numbers Stored in Memory...........................................................................17  
Dial Memory Numbers..............................................................................................17  
MESSAGE WAITING......................................................................................................18  
OPTIONAL HEADSET INSTALLATION ........................................................................19  
ADDITIONAL INFORMATION...............................................................................................20  
Maintenance....................................................................................................................20  
In Case of Difficulty..........................................................................................................21  
Limited Warranty.............................................................................................................23  
FCC, ACTA AND IC REGULATIONS............................................................................25  
RBRCTM Seal..................................................................................................................27  
Technical Specifications..................................................................................................28  
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PARTS CHECK LIST  
1. Base Unit  
2. Handset  
3. User’s Manual  
4. Power Adaptor  
5. Telephone Line Cord  
6. Battery Pack  
7. Belt Clip  
3
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HANDSET LAYOUT  
7. Antenna  
8. Headset Jack  
9. OFF  
10. Dialing Keys  
11. REDIAL/PAUSE  
12. PROGRAM/CHANNEL  
1. LCD Display  
2. SELECT  
3. Navigation/Volume Keys  
4. ON  
5. FLASH  
6. HOLD  
4
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BASE LAYOUT  
1
2
9V AC  
TEL. LINE  
5
4
3
1. Power Jack  
4. MESSAGE Indicator  
2. Telephone Line Jack  
5. PAGE  
3. IN USE/CHARGING LED  
5
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INSTALLATION OF BATTERY PACK IN HANDSET  
The Handset of your VT9127 is powered by a rechargeable battery pack. It charges  
automatically whenever the Handset is in the Base Unit. The battery pack needs charging  
when:  
The low battery icon and message are displayed:  
A double beep is generated.  
To charge the battery pack, place the Handset in the Base Unit. The IN USE/CHARGING  
indicator will light to show the Handset is seated properly and the battery pack is charging. It  
is recommended that the battery pack should be charged for at least 16 hours initially.  
Afterwards, 8 hours of maintenance charging should be sufficient.  
To install (or replace) the battery pack, follow the steps below:  
1. Remove the battery case cover by pressing on the ridged lines and sliding downward.  
2. Discard the old battery pack by pulling firmly on the battery cords. Don’t put the old  
battery pack in a trash compactor or a fire - it could burst. Please recycle.  
3. Snap in the new battery pack, with the wires in one of the lower corners. Insert the  
battery plug into the socket, aligning the two holes in the plug with the socket pins.  
4.  
5.  
Replace the battery case cover by sliding the cover  
upwards.  
Place the Handset in the cradle of the Base Unit to allow  
it to charge for 16 hours.  
CAUTION: To Reduce the Risk of Fire or Injury, Read and  
Follow these Instructions:  
IMPORTANT:  
Do not dispose of this battery pack into household garbage. For  
information on recycling or proper disposal, consult your local  
solid waste collection or disposal organization.  
1.  
2.  
Use only VTech rechargeable battery pack, or equivalent.  
Do not dispose of the battery pack in a fire. The cell may  
explode.  
3.  
Do not open or mutilate the battery pack. Released  
electrolyte is corrosive and may cause damage to the eyes  
or skin. It may be toxic if swallowed.  
4.  
Exercise care in handling batteries in order not to short the  
battery with conducting materials such as rings, bracelets,  
and keys. The battery pack or conductor may overheat  
and cause burns.  
To purchase replacement battery packs, call VTech at 1-800-595-9511. In  
Canada, call 1-800-267-7377.  
6
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SETTING UP YOUR VT9127  
1. Plug the AC adaptor into an electrical outlet, and the AC connector to the bottom of the  
Base Unit. If the Handset battery pack has not been charged previously, place the Handset  
in the Base Unit cradle, and allow it to charge for 16 hours.  
2. Connect the telephone line cord to the jack on the bottom of the Base Unit, and the other  
end to the wall jack.  
9V AC  
TEL. LI
A fully charged battery pack will provide a maximum talk time  
of 4.5 hours, with a maximum standby (off cradle) time of 6  
days.  
7
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SETTING UP YOUR VT9127  
RINGER SELECTION  
1. Press PROG/CHAN.  
2. Press  
or  
until the screen displays RINGER:  
and the current setting.  
3. Press SELECT. The current selection will flash,  
and you will hear a sample of the selected ring.  
4. Press  
or  
to select a different ring style (there  
are 4), or turn the ringer OFF.  
5. Press SELECT to confirm your choice.  
NOTE: If the ringer is set to OFF, the display will  
show “RINGER OFF” in idle mode.  
TONE/PULSE SELECTION  
NOTE: Your VT9127 is factory-preset for TONE  
dialing.  
1. To change dialing mode, press PROG/CHAN.  
2. Press  
or  
until the screen displays DIAL  
MODE: and the current setting.  
3. Press SELECT. The current setting is flashing.  
4. Press  
or  
to change the setting.  
5. Press SELECT to confirm your choice.  
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THE HANDSET DISPLAY  
If the display says:  
It means:  
The Handset is in idle mode  
Indicates incoming call  
Waiting for dial tone  
Handset is in use  
New messages have been received in  
your Voicemail service  
9
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BASIC OPERATION  
MAKING CALLS  
Method 1------Live Dialing  
Press ON. Dial the phone number.  
Press OFF to end your call.  
Method 2------Pre-dialing  
Dial the phone number. Use the  
key to backspace  
if you make a dialing mistake. Then press ON.  
Press OFF to end your call.  
When the Handset is in use, the IN USE/CHARGING  
light on the Base Unit will flash. When the Handset is in  
the Base Unit cradle, the IN USE/CHARGING light glows  
steadily.  
VOLUME CONTROL  
While you are on a call, press  
to raise the inbound volume and  
to lower it. The Handset  
will display the relative volume setting as you adjust it. When you reach the maximum or  
minimum volume setting, you will hear a double beep.  
CHANNEL CHANGING  
If you experience noise or interference while on a call, you may be too  
far from the Base Unit, or in an obstructed area. Try moving to a different  
location. If this does not improve the transmission, press PROG/CHAN.  
You can press this key more than once, if necessary.  
NOTE: This feature only operates while you are on an active call.  
10  
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BASIC OPERATION  
USING REDIAL  
1. Press ON. Listen for dial tone.  
2. Press REDIAL/PAUSE. The last number you called will  
automatically be redialed.  
OR  
1. Press REDIAL. The number will appear on the display.  
2. Press ON.  
NOTE: If you press REDIAL twice, the redial number will be deleted.  
ANSWERING CALLS  
To answer a call, press any key other than the OFF key.  
During an incoming call, to temporarily mute the ringing, press OFF.  
(Note: This feature is not available when the Handset is in its cradle.)  
FLASH  
When you receive a Call Waiting alert, press  
FLASH to switch to the incoming call.  
Press FLASH again to return to the first call.  
11  
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BASIC OPERATION  
HOLD  
To place your call on  
hold, press HOLD.  
Press HOLD again to  
return to your call.  
NOTE: If you have a call on hold, and then pick up an extension connected to the same line,  
your VT9127 will automatically drop the call and return to idle mode.  
PAGE  
The Base can signal the Handset by means of the PAGE  
key. This is helpful in locating a misplaced Handset.  
Press PAGE at the Base. The Handset will generate a  
series of tones (different than inbound call ringing) for a  
maximum of 60 seconds, and will display:  
Press PAGE at the Base or OFF key on the Handset to  
end the Page.  
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CALLER ID/CALL WAITING ID  
NOTE: Caller ID and Call Waiting ID are subscription  
services, provided by your regional phone company.  
You must subscribe to these services in order to  
benefit from the Caller ID features of your VT 9127.  
Contact your regional phone service provider for  
details.  
RECEIVING AND STORING CALLS  
As new Caller ID/Call Waiting ID records are received,  
NEW followed by the number of new Caller ID records  
received will be displayed on the Handset.  
Your VT9127 will store the most current 50 Caller ID  
and Call Waiting ID records. When a new record is  
received, it is displayed for approximately 15 seconds.  
ABOUT CALLER ID  
This phone assigns each incoming call a number from 1 to 50. The most recent call will have  
the highest number. When the memory is full, the oldest call information is deleted to make  
room for new incoming call information. Therefore, you do not have to delete Caller ID  
records manually.  
For each call that comes in, the screen displays the following information between the first  
and second rings:  
Your caller’s name (15 letters are sent by your telephone company);  
The caller’s area code and telephone number;  
The time and date of the call.  
If you answer a call before the information appears on the screen, it will not be in the call  
history.  
Note: Press OFF at any time to exit Caller ID review mode.  
REVIEW CALLER ID  
1. Press  
2. Use  
to view Caller ID.  
and to scroll through records in call history.  
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CALLER ID/CALL WAITING ID  
DELETING RECORDS FROM CALL HISTORY  
Note: You can only delete all calls if all caller ID records have been previous viewed.  
DELETE A SPECIFIC CALL  
1. Locate the record you want to delete from call history.  
2. Press SELECT, then press  
until ERASE flashes.  
3. Press SELECT. The screen displays ERASE NO  
YES ALL and the phone number. The current  
choice flashes.  
4. Press  
until YES flashes.  
5. Press SELECT. You’ll hear a series of beeps  
confirming the deletion.  
DELETE ALL CALLS  
1. While viewing call history, press SELECT, then  
press  
until ERASE flashes.  
2. Press SELECT. The screen displays ERASE NO  
YES ALL and the phone number. The current choice  
flashes.  
3. Press  
until ALL flashes, then press SELECT.  
The screen displays ERASE ALL NO YES. The  
current choice flashes.  
4. Press  
until YES flashes.  
5. Press SELECT. You will hear a series of beeps confirming the deletion.  
DIALADISPLAYED NUMBER  
1. Locate the record in call history that you want to  
dial.  
2. If you wish to change how the number is dialed,  
press #. The screen displays any alternate dialing  
sequences available for this call (area code  
+ number; 1+ area code + number; number only;  
1+ number).  
3. Press SELECT, DIAL will be flashing.  
4. Press SELECT again. Or press ON, The number will be dialed.  
STORE A CALLER ID RECORD IN PHONE BOOK MEMORY  
1. Use the  
key to locate the desired CID record.  
2. If you wish to change how the number is stored,  
press #. The screen displays any alternate dialing  
sequence available for this call (area code +  
number; 1 + area code + number; number only; 1 +  
number).  
3. Press SELECT, then press  
4. Press SELECT. You can now edit the NAME if you wish. Press  
to edit the name. Use to advanced and add a space.  
until PGM flashes.  
to backspace in order  
14  
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CALLER ID/CALL WAITING ID  
5. Press SELECT. You can now edit the PHONE NUMBER. Press  
to backspace in order  
to edit the phone number.  
6. Press SELECT. Your CID record is now in your Phone Book directory.  
DISPLAYSCREEN MESSAGES  
Screen Display:  
BLOCKED NAME  
BLOCKED CALLER  
UNKNOWN NAME  
When:  
The other party is blocking name information.  
The other party is blocking name and number information.  
Your phone company is unable to receive information about this  
caller’s name.  
UNKNOWN CALLER  
Err  
Your phone company is unable to receive information about this  
caller’s name and number.  
There is a problem with Caller ID transmission from the telephone  
company.  
15  
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PHONE BOOK  
This cordless phone can store 20 telephone numbers with names, each up to 16 digits long.  
Entries are stored alphabetically. For consistency with Caller ID entries, you may wish to  
enter last names first.  
Note: Press OFF at any time to exit memory.  
STORE MEMORY NUMBERS  
1. Press PROG/CHAN. The screen displays DIRECTORY.  
2. Press SELECT. The screen displays ENTER NAME.  
3. Using the chart below, enter up to 15 characters for the name you’re storing with the  
number. Use  
space.  
to backspace and make corrections; use  
to advance and add a  
Presses  
Dial Key  
1
2
3
4
5
6
1
2
3
4
5
6
7
8
9
0
*
1
A
D
G
J
M
P
T
W
0
B
E
H
K
N
Q
U
X
C
F
I
L
O
R
V
Y
2
3
4
5
6
S
8
Z
7
9
*
#
&
,
-
.
#
4. When you finish entering the name, press SELECT. The screen displays ENTER  
NUMBER.  
5. Enter the telephone number. Use  
to backspace and make a correction. Press  
REDIAL/PAUSE to store a pause in the dialing sequence.  
6. Press SELECT to store your entry. The screen displays SAVING... and you’ll hear a series  
of beeps confirming the entry.  
Note: When memory is full the screen displays MEMORY FULL, an error tone sounds, and  
you will not be able to store a new number until you delete a stored number.  
16  
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PHONE BOOK  
EDIT NUMBERS STORED IN MEMORY  
1. Press  
2. Press  
-OR-  
. The screen displays DIRECTORY.  
or to scroll alphabetically through numbers stored in memory  
Press the dial pad key for the first letter of the entry  
you want to edit.  
3. When the screen displays the number you want to  
edit, press SELECT. Then press  
until EDIT  
flashes.  
4. Press SELECT. The screen displays the name and  
number. The flashing cursor appears at the end of  
the name. Use  
,
and the dial pad keys to edit the name. Press SELECT to move on  
to edit the number.  
5. Press SELECT to save the edited information. You’ll hear a series of beeps confirming the  
change.  
DELETE NUMBERS STORED IN MEMORY  
1. Press  
2. Press  
-OR-  
. The screen displays DIRECTORY.  
or to scroll alphabetically through numbers stored in memory  
Press the dial pad key for the first letter of the entry  
you want to delete.  
3. When the screen displays the number you want to  
delete, press SELECT. Then press  
until ERASE  
flashes.  
4. Press SELECT. The screen displays ERASE NO  
YES and the number. The current choice flashes.  
5. Press  
until YES flashes.  
6. Press SELECT. You’ll hear a series of beeps confirming the deletion.  
DIAL MEMORY NUMBERS  
1. Press  
2. Press  
-OR-  
. The screen displays DIRECTORY.  
or to scroll alphabetically through numbers stored in memory  
Press the dial pad key for the first letter of the entry  
you want to dial.  
3. When the screen displays the number you want to  
dial, press SELECT. Then press  
or  
until DIAL  
flashing.  
4. Press SELECT, Or press ON, The phone  
automatically dials the number.  
17  
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MESSAGE WAITING  
Your VT9127 is capable of detecting a Visual  
Message Waiting signal, generated by many  
phone service providers. If you subscribe to  
VoiceMail service from your local telephone  
company, and a Visual Message Waiting  
Signal is provided, the Handset will display  
MESSAGES WAITING and the Base Unit  
MESSAGE light will glow to alert you to new,  
unplayed messages.  
Once you have reviewed all of your new messages the indicators will go out.  
However, if necessary, it is possible to turn the Message Waiting indicators OFF manually:  
1. Press PROG/CHAN.  
2. Press  
displayed.  
3. Press SELECT. The Handset will display:  
4. Press or to toggle between NO and YES.  
or  
until MESSAGES WAITING is  
5. With YES flashing, press SELECT. You will hear  
a tone confirming your choice.  
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OPTIONAL HEADSET INSTALLATION  
Your VT9127 cordless telephone is equipped with a 2.5mm Headset Jack for use with an  
optional accessory Headset for hands-free operation.  
If you choose to use the Headset option, you must do the following:  
INSTALLATION  
*
Obtain an optional accessory Headset, which is  
compatible with the VT9127.  
Please contact VTECH Communications Customer  
Service, in the U.S. toll-free at 1-800-595-9511. In  
Canada, call 1-800-267-7377 for dealer information in  
your local area. You can also purchase a compatible  
Headset directly from VTECH Communications  
Customer Service.  
*
Once you have a compatible 2.5mm Headset, locate the  
Headset Jack on the Handset of your VT9127. Connect  
the plug on the Headset to the jack on the cordless  
Handset(under a small rubber flap). The plug should fit  
securely. Do not force the connection. See illustration.  
OPERATION  
NOTE: Whenever a compatible Headset is connected to the cordless Handset, the microphone  
on the Handset will be MUTED. This is done to limit the effect of background noise.  
BELT CLIP  
*
*
The VT9127 is also equipped with a detachable belt  
clip. Align the pins on the inside edge of the belt clip with  
the notches on the side of the VT9127 Handset.  
The belt clip should snap securely into place. Do not  
force the connection. See illustration.  
To remove the belt clip, pry it away from either side,  
where the pins are secured in the Handset notches.  
Do NOT pull up from the bottom of the clip!!!  
19  
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MAINTENANCE  
TAKING CARE OF YOUR TELEPHONE  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with  
care.  
AVOID ROUGH TREATMENT  
Place the Handset down gently. Save the original packing materials to protect your telephone  
if you ever need to ship it.  
AVOID WATER  
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors in the rain, or  
handle it with wet hands. Do not install your Base Unit near a sink, bathtub or shower.  
ELECTRICAL STORMS  
Electrical storms can sometimes cause power surges harmful to electronic equipment.  
For your own safety, use caution when using electric appliances during storms.  
CLEANING YOUR TELEPHONE  
Your telephone has a durable plastic casing that should retain its luster for many years. Clean  
it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water  
or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you  
are wet or standing in water. If your Base Unit should fall into water, DO NOT  
RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE  
CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.  
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IN CASE OF DIFFICULTY  
If you have difficulty operating your phone, the suggestions below should solve the problem.  
If you still have difficulty after trying these suggestions,  
In the US call:  
VTECH COMMUNICATIONS at 1-800-595-9511.  
In Canada call:  
VTECH ELECTRONICS at 1-800-267-7377.  
THE PHONE DOESN’T WORK AT ALL.  
Make sure the power cord is plugged in.  
Make sure the telephone line cord is plugged firmly into the base unit and the telephone  
wall jack.  
Make sure the batteries are properly charged. If the  
Battery Low indicator is on, the battery needs charging.  
If the LCD display shows “NEEDS RECHARGING” , you  
must charge the batteries.  
If you recently installed a new battery pack, make sure  
it is installed correctly.  
NO DIAL TONE.  
First check all the suggestions above.  
If you still don’t hear a dial tone, disconnect the Base Unit from the telephone jack and  
connect a different phone. If there is no dial tone on that phone either, the problem is in  
your wiring or local service. Call your local telephone company.  
YOU GET NOISE, STATIC, OR A WEAK SIGNAL EVEN WHEN YOU’RE  
NEAR THE BASE UNIT.  
Place the Handset in the Base momentarily to re-set the unit. Then press ON to get a line.  
Household appliances plugged into the same circuit as the Base Unit can sometimes  
cause interference. Try moving the appliance or the base unit to another outlet.  
YOU GET NOISE, STATIC, OR A WEAK SIGNAL WHEN YOU’RE AWAY  
FROM THE BASE UNIT.  
You may be out of range. Either move close to the Base, or relocate the Base Unit.  
The layout of your home may be limiting the range. Try moving the Base Unit to the  
second or third floor, or to some other location.  
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IN CASE OF DIFFICULTY  
THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.  
Ensure that the ringer is turned on.  
Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone  
jack. Make sure the power cord is plugged in.  
You may be too far from the Base Unit.  
You may have too many extension phones on your telephone line to allow all of them to ring.  
Try unplugging some of the other phones.  
YOUR CALLER FADES INAND OUT.  
You may be nearly out of range. Move closer, or relocate the Base.  
YOU HEAR OTHER CALLS WHILE USING YOUR PHONE.  
Press PROG/CHAN key to switch to another channel.  
Disconnect your Base unit from the telephone jack, and plug in a regular telephone. If you  
still hear other calls, the problem is probably in your wiring or local service. Call your local  
telephone company.  
YOU HEAR NOISE IN THE HANDSET, AND NONE OF THE KEYS OR  
BUTTONS WORK.  
Make sure the power cord is plugged in.  
Your Base Unit and Handset may not be operating on the same channel. Place the  
Handset in the cradle for a few moments to reset the channel.  
COMMON CURE FOR ELECTRONIC EQUIPMENT  
Electronics, like people, can sometimes get confused. If the unit does not seem to be  
responding normally, then try putting the Handset in the cradle to re-initialize the unit. If it still  
does not seem to respond, perform the following steps (in the order listed):  
1. Disconnect the power to the Base.  
2. Disconnect (remove) the Handset battery.  
3. Wait a few minutes.  
4. Connect power to the Base.  
5. Install the Handset battery pack.  
6. Put the Handset in the Base to re-initialize. If the Handset has not been recently charged,  
allow 16 hours before use.  
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LIMITED WARRANTY  
What does this limited warranty cover?  
• The manufacturer of this VTECH product, VTECH Communications, warrants to the  
holder of a valid proof of purchase (“Consumer” or “you”) that the product and all  
accessories provided by VTECH in the sales package (“Product”) are free from material  
defects in material and workmanship, pursuant to the following terms and conditions,  
when installed and used normally and in accordance with operation instructions. This  
limited warranty extends only to the Consumer for Products purchased and used in the  
United States of America.  
What will VTECH Communications do if the Product is not free from  
material defects in materials and workmanship during the limited  
warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTECH’s authorized service representative will repair  
or replace, at VTECH’s option, without charge, a Materially Defective Product. If we repair  
this product, we may use new or refurbished replacement parts. If we choose to replace  
this product, we may replace it with a new or refurbished product of the same or similar  
design. VTECH will return repaired or replacement products to you in working condition.  
VTECH will retain defective parts, modules, or equipment. Repair or replacement of  
Product, at VTECH’s option, is your exclusive remedy. You should expect the repair or  
replacement to take approximately 30 days.  
How long is the limited warranty period?  
The limited warranty period for the product extends for ONE (1) YEAR from the date of  
purchase.  
If we repair or replace a Materially Defective Product under the terms of this limited  
warranty, this limited warranty also applies to repaired or replacement Products for a  
period of either (a) 90 days from the date the repaired or replacement Product is shipped  
to you or (b) the time remaining on the original one-year limited warranty, whichever is  
longer.  
What is not covered by this limited warranty?  
This limited warranty does not cover:  
1. Product that has been subjected to misuse, accident, shipping or other physical damage,  
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or  
other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration, or modification by anyone other  
than an authorized service representative of VTECH; or  
3. Product to the extent that the problem experienced is caused by signal conditions,  
network reliability or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non- VTECH electrical  
accessories; or  
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic  
serial numbers have been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced, or shipped for repair from outside the United States,  
or used for commercial or institutional purposes (including but not limited to Products used  
for rental purposes); or  
7. Product returned without valid proof of purchase (see 2 below); or  
8. Charges for installation or set up, adjustment of customer controls, and installation or  
repair of systems outside the unit.  
23  
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LIMITED WARRANTY  
How do you get warranty service?  
To obtain warranty service in the United States of America, call  
1-800-595-9511 for instructions regarding where to return the Product. Before calling for  
service, please check the user’s manual. A check of the Product controls and features  
may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during  
transit and transportation and are responsible for delivery or handling charges incurred in  
the transport of Product(s) to the service location. VTECH will return repaired or replaced  
Product under this limited warranty to you, transportation, delivery or handling charges  
prepaid. VTECH assumes no risk for damage or loss of the Product in transit.  
If the Product failure is not covered by this limited warranty, or proof of purchase does not  
meet the terms of this limited warranty, VTECH will notify you and will request that you  
authorize the cost of repair prior to any further repair activity. You must pay for the cost of  
repair and return shipping costs for the repair of Products that are not covered by this  
limited warranty.  
What must you return with the Product to get warranty service?  
You must:  
1. Return the entire original package and contents including the Product to the VTECH  
service location along with a description of the malfunction or difficulty;  
2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased  
(Product model) and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
Other limitations  
This warranty is the complete and exclusive agreement between you and VTECH. It  
supersedes all other written or oral communications related to this Product. VTECH  
provides no other warranties for this product. The warranty exclusively describes all of  
VTECH’s responsibilities regarding the product. There are no other express warranties.  
No one is authorized to make modifications to this limited warranty and you should not rely  
on any such modification.  
State Law Rights: This warranty gives you specific legal rights, and you may also have  
other rights which vary from state to state.  
Limitations:  
Implied warranties, including those of fitness for a particular purpose and merchantability  
(an unwritten warranty that the product is fit for ordinary use) are limited to one year from  
date of purchase.  
Some states do not allow limitations on how long an implied warranty lasts, so the above  
limitation may not apply to you.  
In no event shall VTECH be liable for any indirect, special, incidental, consequential, or  
similar damages (including, but not limited to lost profits or revenue, inability to use the  
product, or other associated equipment, the cost of substitute equipment, and claims by  
third parties) resulting from the use of this product.  
Some states do not allow the exclusion or limitation of incidental or consequential  
damages, so the above limitation or exclusion may not apply to you.  
24  
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FCC, ACTA AND IC REGULATIONS  
This equipment complies with Parts 15 of the Federal Communications Commission (FCC) rules  
for the United States. It also complies with regulations RSS210 and CS-03 of Industry and Science  
Canada. Operation is subject to the following two conditions: (1) this device may not cause  
interference, and (2) this device must accept any interference, including interference that may  
cause undesired operation of the device.  
A label is located on the underside of the Base Unit containing either the FCC registration number  
and Ringer Equivalence Number (REN) or the IC registration number and Load Number. You  
must, upon request, provide this information to your local telephone company.  
This equipment is compatible with inductively coupled hearing aids.  
Should you experience trouble with this telephone equipment, please contact:  
VTech Communications Inc  
CUSTOMER SERVICE, at 1-800-595-9511. In Canada, call VTECH Telecommunications  
at 1-800-267-7377.  
For repair/warranty information, the telephone company may ask you to disconnect this  
equipment from the line network until the problem has been corrected.  
FCC Part 15  
Warning: Changes or modifications to this unit not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment.  
The equipment has been tested and found to comply with part 15 of the FCC rules. These limits  
are designed to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference to radio  
communications.However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is encouraged to try and  
correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet or on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
FCC Part 68 and ACTA  
If this equipment was approved for connection to the telephone network prior to July 23, 2001, it  
complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment  
was approved after that date, it complies with the Part 68 rules and with Technical Requirements  
for Connection of Equipment to the Telephone Network adopted by the Administrative Council for  
Terminal Attachments (ACTA). We are required to provide you with the following information.  
1. Product identifier and REN information  
The label on the back or bottom of this equipment contains, among other things, an  
identifier indicating product approval and the Ringer Equivalence Number (REN). This  
information must be provided to your local telephone company upon request. For  
equipment approved prior to July 23, 2001, the product identifier is preceded by the  
phrase “FCC Reg No.” and the REN is listed separately. For equipment approved after that  
date, the product identifier is preceded by “US” and a colon (:), and the REN is encoded in  
the product identifier without a decimal point as the sixth and seventh characters following  
the colon. For example, the product identifier US:AAAEQ03T123XYZ would indicate an  
REN of 0.3.  
The REN is used to determine how many devices you may connect to your telephone line  
and still have them ring when you are called. In most, but not all areas, the sum of all RENs  
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FCC, ACTA AND IC REGULATIONS  
should be five (5.0) or less. You may want to contact your local telephone company for  
more information.  
2.  
Connection and use with the nationwide telephone network  
The plug and jack used to connect this equipment to the premises wiring and the  
telephone network must comply with the applicable Part 68 rules and technical requirements  
adopted by ACTA. A compliant telephone cord and modular plug is provided with this  
product. It is designed to be connected to a compatible modular jack that is also compliant.  
An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two  
lines. See Installation Instructions in the user’s manual. This equipment may not be used  
with Coin Telephone Lines or with Party Lines. If you have specially wired alarm dialing  
equipment connected to your telephone line, ensure the connection of this equipment  
does not disable your alarm equipment. If you have questions about what will disable  
alarm equipment, consult your telephone company or a qualified installer.  
3. Repair instructions  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the  
problem has been corrected. Repairs to this telephone equipment can only be made by the  
manufacturer or its authorized agents. For repair procedures, follow the instructions outlined  
under the Limited Warranty.  
4. Rights of the telephone company  
If this equipment is causing harm to the telephone network, the telephone company may  
temporarily discontinue your telephone service. The telephone company is required to  
notify you before interrupting service. If advance notice is not practical, you will be  
notified as soon as possible. You will be given the opportunity to correct the problem and the  
telephone company is required to inform you of your right to file a complaint with the  
FCC. Your telephone company may make changes in its facilities, equipment, operation,  
or procedures that could affect the proper functioning of this product. The telephone  
company is required to notify you if such changes are planned.  
5.  
6.  
Hearing aid compatibility  
If this product is equipped with a corded or cordless Handset, it is hearing aid compatible.  
Programming/testing of emergency numbers  
If this product has memory dialing locations, you may choose to store police, fire department  
and emergency medical service telephone numbers in these locations. If you do, please keep  
three things in mind:  
a
We recommend that you also write the telephone number on the directory card, so that  
you can still dial the emergency number manually if the memory dialing feature doesn’t  
work.  
b
c
This feature is provided only as a convenience, and the manufacturer assumes no  
responsibility for customer reliance upon the memory feature.  
Testing the emergency telephone numbers you have stored is not recommended.  
However, if you do make a call to an emergency number:  
You must remain on the line and briefly explain the reason for the call before  
hanging up.  
Programming/testing of emergency numbers should be performed during off-peak  
hours, such as in the early morning or late evening, when the emergency services  
tend to be less busy.  
IC (Industry Canada)  
This telephone is registered for use in Canada.  
The term “IC:” before the radio certification number only signifies that Industry Canada  
technical specifications were met.  
Notice:  
26  
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FCC, ACTA AND IC REGULATIONS  
This equipment meets the applicable Industry Canada Terminal Equipment Technical  
Specifications. This is confirmed by the registration number. The abbreviation, IC, before the  
registration number signifies that registration was performed based on a Declaration of Conformity  
indicating that Industry Canada technical specifications were met. It does not imply that Industry  
Canada approved the equipment.  
Notice:  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN assigned to  
each terminal equipment provides an indication of the maximum number of terminals allowed to  
be connected to a telephone interface. The termination on an interface may consist of any  
combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers  
of all the devices does not exceed five.  
Before installing this equipment, users should ensure that it is permissible to be connected  
to the facilities of the local telecommunications company. The equipment must also be installed  
using an acceptable method of connection. The customer should be aware that compliance  
with the above conditions may not prevent degradation of services in some situations.  
Repairs to certified equipment should be made by an authorized Canadian maintenance facility  
designated by the supplier. Any repairs or alterations made by the user to this equipment,  
or equipment malfunctions, may give the telecommunications company cause to request the  
user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground connections of the power  
utility, telephone lines and internal metallic water pipe system, if present, are connected together.  
This precaution may be particularly important in rural areas.  
Caution :  
Users should not attempt to make such connections themselves, but should contact the  
appropriate electrical inspection authority, or electrician, as appropriate.  
Your VT9127 is designed to operate at the maximum power allowed by the FCC and IC. This  
means your Handset and Base Unit can communicate only over a certain distance - which  
will depend on the location of the Base Unit and Handset, weather, and the construction and  
layout of your home or office.  
RBRCTM Seal  
R
The RBRC Seal on the nickel-cadmium battery contained in our product  
indicates that VTECH Communications, Inc. is voluntarily participating in an  
industry program to collect and recycle these batteries at the end of their  
useful lives, when taken out of service within the United States and Canada.  
R
The RBRC program provides a convenient alternative to placing used nickel-  
cadmium batteries into the trash or municipal waste, which may be illegal in  
your area.  
VTECH’s partnership with RBRC R makes it easy for you to drop off the spent battery at local  
retailers participating in the RBRCR program or at authorized VTECH product service centers.  
Please call 1-800-8-BATTERY for information on Ni-Cd battery recycling and disposal bans/  
restrictions in your area. VTECH’s involvement in this program is part of its commitment to  
protecting our environment and conserving natural resources.  
R
RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.  
27  
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TECHNICAL SPECIFICATIONS  
FREQUENCY CONTROL  
POWER REQUIREMENTS  
Handset:  
Crystal Controlled Dual PLL Synthesizer  
Self-contained nickel-cadmium  
rechargeable battery pack, 3.6V  
nominal, 300mAh capacity.  
TRANSMIT FREQUENCY  
Handset:  
Base Unit:  
923.10 MHz to 927.75 MHz  
(All 30 channels within this  
range)  
9VAC @ 250mA  
MEMORY  
Base Unit:  
Phone Book:  
902.30 MHz to 906.65 MHz  
(All 30 channels within this  
range)  
20 Memory locations  
16 digits and 15 characters  
per location.  
CID:  
RECEIVE FREQUENCY  
Alphanumeric Display  
50 Memory locations  
Handset:  
902.30 MHz to 906.65 MHz  
(All 30 channels within this  
range)  
SPECIFICATIONS ARE TYPICALAND  
MAYCHANGE WITHOUT NOTICE.  
Base Unit:  
923.10 MHz to 927.75 MHz  
(All 30 channels within this  
range)  
NOMINAL EFFECTIVE RANGE  
Maximum power allowed by FCC and IC.  
Actual operating range may vary according  
to environmental conditions at the time of  
use.  
SIZE  
Handset:  
191(L) x 55.5(W) x 39.5(H)mm  
Maximum (Antenna included)  
Base Unit:  
125(L) x 120(W) x 97.5(H)mm  
Maximum (Antenna included)  
WEIGHT  
Handset:  
141 grams  
Base Unit:  
151 grams  
28  
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VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications Inc, Beaverton, Oregon, 97008  
Distributed in the Canada by VTech Electronics Canada Ltd., Suite 200-7671 Alderbridge  
Way Richmond, B.C. V6X 1Z9.  
Copyright 2003 for VTECH TELECOMMUNICATIONS LTD.  
Printed in China  
91-5384-10-00  
ISSUED 0  
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