INTRODUCTION
Parts Check List
1. Base unit, Handset and
AC adaptor
4. Wall mount accessory
5. Belt Clip
6. Earpiece Covers
2. Telephone Cord
3. Battery Pack
To purchase replacement battery packs,
call VTECH Communications at 1-800-595-
9511. In Canada, call VTECH Electronics
at 1-800-267-7377.
1
VTECH COMMUNICATIONS
Made in China
91-5087-10-00
FCC AND IC REGULATIONS
FCC AND IC REGULATIONS
This equipment complies with Parts 15 and
68 of the Federal Communications
Commission (FCC) rules for the United
States. It also complies with regulations RSS-
210 and CS-03 of Industry Canada (IC).
FCC Part 68
method of connection.The customer should
may be particularly important in rural areas.
be aware that compliance with the above
conditions may not prevent degradation of
service in some situations.
The FCC requires that you connect your
cordless telephone to the nationwide
telephone network through a modular
telephone jack (USOC RJ11C or RJ11W).
Caution! User should not attempt to make
such connections themselves, but
should contact the appropriate electric
inspection authority, or electrician, as
appropriate.
Repairs to certified equipment should be
coordinated by a representative designated
by the supplier. Any repairs or alterations
made by a user to this equipment, or equip-
ment malfunctions, may give the telephone
communications company cause to request
the user to disconnect the equipment.
A label is located on the underside of the
base unit containing both the FCC registration
number and Ringer Equivalence Number (REN)
or the IC registration number and Load Number.
You must, upon request, provide this
information to your local telephone company.
Your telephone company may discontinue
your service if your equipment causes harm
to the telephone network. They will notify
you in advance of disconnection, if possible.
During notification, you will be informed of
your right to file a complaint with the FCC.
NOTICE: The Ringer Equivalence Number
(REN) assigned to each terminal de-
vice provides an indication of the maxi-
mum number of terminals allowed to be
connected to a telephone interface. The
termination on an interface may consist
of any combination of devices subject
only to the requirement that the sum of
the Ringer Equivalence Numbers of all
the devices does not exceed 5.0000.
This equipment is compatible with
inductively coupled hearing aids.
User should ensure for their own protec-
tion, that the electrical ground connections
of the power utility, telephone lines and in-
ternal metallic water pipe system, if present,
are connected together. This precaution
If it is determined that your telephone
equipment is malfunctioning, the FCC
requires that it not be used and that it be
unplugged from the modular jack until the
problem has been corrected. Repairs to
this telephone equipment can only be made
by the manufacturer or its authorized agents
or by others who may be authorized by the
FCC. For repair procedures, follow the
instructions outlined under the VTECH
Limited Warranty.
FCC Part 15
Warning: Changes or modifications to
this unit not expressly approved by the party
responsible for compliance could void the
user’s authority to operate the equipment.
IMPORTANT SAFETY INSTRUCTIONS
The equipment has been tested and
found to comply with part 15 of the FCC
rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the
instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try and correct the
interference by one or more of the following
measures:
When using your telephone equipment,
basic safety precautions should always be
followed to reduce the risk of fire, electric
shock and injury to persons, including the
following:
blocked by placing the product on the
bed, sofa, rug, or other similar surface.
This product should never be placed
near or over a radiator or heat register.
This product should not be placed in a
built-in installation unless proper ventila-
tion is provided.
The REN is useful in determining the
number of devices you may connect to your
telephone line and still enable the devices
to ring when you receive a call. The general
rule is that the REN value should not exceed
5.0 total; however, contact your local
telephone company for the specific number
in your area.
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
7. This product should be operated only
from the type of power source indicated
on the marking label. If you are not sure
of the type of power supply to your home,
consult your dealer or local Power Com-
pany.
3. Unplug this product from the wall outlet
before cleaning. Do not use liquid clean-
ers or aerosol cleaners. Use a dry cloth
for cleaning.
INDUSTRY CANADA (IC) NOTICE
NOTICE: The Industry Canada (IC) label
identifies certified equipment. This certifi-
cation means that the equipment meets tel-
ecommunications network protective, op-
erational and safety requirements as pre-
scribed in the appropriate Terminal
Equipment Technical Requirements
document(s). The department does not
guarantee the equipment will operate to the
user’s satisfaction.
4. Do not use this product near water, for
example, near a bathtub, wash bowl, kitchen
sink, or laundry tub, in a wet basement, or
near a swimming pool.
8. Do not allow anything to rest on the
power cord. Do not locate this product
where the cord will be abused by
persons walking on it.
5. Do not place this product on an unstable
cart, stand, or table. The telephone may
fall, causing serious damage to the tel-
ephone.
9. Do not overload wall outlets and exten-
sion cords as this can result in the risk
of fire or electric shock.
*
*
*
Reorientate or relocate the receiving an-
tenna.
Increase the separation between the
equipment and receiver.
10. Never push objects of any kind into this
product through cabinet slots as they
may touch dangerous voltage points or
short out parts that could result in a risk
of fire or electric shock. Never spill liq-
uid of any kind on the product.
6. Slots and openings in the cabinet and
the back or bottom are provided for ven-
tilation, to protect it from overheating,
these openings must not be blocked or
covered. The openings should never be
Before installing this equipment, users
should ensure that it is permissible to be
connected to the facilities of the local tel-
ecommunications company. The equipment
must also be installed using an acceptable
Connect the equipment into an outlet or
on a circuit different from that to which
the receiver is connected.
*
Consult the dealer or an experienced ra-
dio/TV technician for help.
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BASIC OPERATION
BASIC OPERATION
4. Plug the AC adaptor into an electrical
user picks up another phone on the same
link, the VT1712 will take itself off hold and
turn off. therefore, you do not have to go
back to turn the phone off if you go to
another extension. It is done automatically.
3 for ringer type 3
you wish to delete (01..20).
outlet and the DC connector on the back
of the Base Unit.
4 for ringer type 4
*
The phone will emit two short beeps and exit
programming mode.
*
A confirmation ring will be heard for the
new ringer type.
ANSWERING CALLS
NOTE:Stored numbers are retained in
memory even if the base loses its power or
the handset battery is removed.
When the Handset is in the Base Unit
cradle, simply pick up the Handset to answer
an incoming call.
*
The phone will automatically exit ringer
programming mode.
PAGE
To page from the base, press PAGE.
STORING SPECIAL CODES
TO PROGRAM SPEED DIAL
NUMBERS
When the Handset is away from the Base
Unit, press any key except OFF to answer
an incoming call.
To cancel the page, either press PAGE
on the base, or press OFF on the handset.
To insert a pause in a phone number,
press REDIAL/PAUSE at the appropriate
point when entering the number.This inserts
a 2 second pause. For longer pauses, press
REDIAL/PAUSE two or more times. Each
press makes the pause 2 seconds longer,
and is treated as a stored digit.
The Handset must be OFF.
ADVANCED FUNCTIONS
TEMPORARY TONE
*
Press MEM/PROG. The PHONE LED will
flash quickly to indicate that the unit is in
program mode.
MAKING CALLS
1. Press the PHONE key and wait for a dial
If you have rotary (dial-pulse) telephone
service (TONE/PULSE switch is set to
PULSE), this feature allows you to
temporarily switch to TONE dialing for such
purposes as remote access to answering
machines, bank-by-phone services, use of
calling cards and other special services.
tone.
*
Using the dial pad, enter the number you
want to store. The number can be up to 16
digits long, including pauses or other special
characters.
2. Then dial the number you want.
If your phone is connected to a PBX you
can store the PBX access number and a
pause before the phone number. For
example, to store 9-PAUSE-555-1234 in
memory location 08, do the following:
If you make a mistake when dialing, press
OFF to hang up, then press PHONE again
to get a dial tone.
*
*
Press MEM/PROG once more.
Enter the two digit memory location you wish
to store the number in (01..20).
DISCONNECTING
1. Dial the call normally.
2. Then activate the Temporary Tone
*
*
*
*
The handset must be OFF
Press MEM/PROG
Press 9
To end a call, either place the handset
back in the Base Unit, or press OFF.
*
If programmed correctly, the phone will emit
two short beeps and exit programming
mode.
feature by pressing
(TONE key).
*
VOLUME CONTROL
3. You can then press the numbers or sym-
bols you need, and your phone will send
the proper tones.
Press PAUSE/REDIAL, to insert a two
second pause
Located on the side of the Handset, the
Volume Control switch has 3 positions:LOW,
MEDIUM and HIGH.
MEMory(SPEED) DIALING
Press PHONE to get dial tone.
Press MEM/PROG.
*
*
*
*
*
*
*
*
Dial 5551234
To end the call, press OFF or place the
Handset back in the base. The phone will auto-
matically go back to rotary (dial-pulse) service.
Press MEM/PROG
Press 08 (memory location)
flash
Enter a 2 digit location number (01..20)
You can use your VTech VT1712
cordless phone with services such as Call
Waiting. Simply press the FLASH key.
PROGRAMMING THE RINGER
The number stored in that location will
be automatically dialed.
If programmed correctly, the phone will
emit two short beeps and exit
programming mode.
The handset ringer is capable of four
different types of ringing tones. The following
section details how to select different ringer
types.
REDIAL
CHANGING STORED NUMBERS
To redial the last number you dialed,
press PHONE, then press REDIAL. The
phone will automatically dial the number.
To change or replace a stored number,
simply store a new number in the desired
memory location.
OUT OF RANGE WHEN PHONE IS ON
CHANGING RINGER TYPES
If you are presently engaged in a phone
conversation move closer to the base. If
the base unit does not communicate with
the handset within 25 seconds of losing
contact, it will automatically hang up.
To program, the handset must be OFF.
HOLD
DELETING STORED NUMBERS
To select a different ringer type do the
following:
Press HOLD to place an active call on hold.
To delete a stored number from memory
do the following:
The PHONE LED will flash to indicate
the call is on hold.
*
*
Press FLASH
Press:
*
*
The handset must be OFF.
Press PHONE or HOLD again to return
to the call.
Press MEM/PROG to enter program
mode.
1 for ringer type 1
2 for ringer type 2
If a call is on Hold using VT1712 and the
*
*
Press MEM/PROG again.
Enter the two digit memory location that
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9
BASIC OPERATION
BASIC OPERATION
OUT OF RANGE WHEN PHONE IS OFF
NOISE OR INTERFERENCE
If the phone is OFF, the handset and base
still monitor each other to make sure that
they can communicate. If the handset is
moved out of range, the handset will beep
twice. The handset will re-link with the base
automatically once it is brought back within
range. The unit will then be able to receive
and place calls.
Your VTech VT1712 cordless telephone
has auto-channel scan circuitry, which will
detect excess noise and change the
channel of the phone to reduce it. This is
done automatically.
Since the VTech VT1712 is a fully digital
phone, it does not suffer from noise
associated with regular cordless phones.
At times you may experience occasional
“drop outs”, especially at the extreme edges
of the phone’s range. Simply move closer
to the base unit and this will disappear.
When the base unit is unplugged from
the power supply, the handset will beep
twice. Plug the base in again and this will
stop.
The RBRCTM Seal
The RBRC
Seal on the (easily removable) nickel-cadmium
battery (contained in our product) indicates that VTech
Communications, INC.is voluntarily participating in an industry
program to collect and recycle these batteries at the end of their
useful lives,when taken out of service within the United States and
Canada.
The RBRC
program provides a convenient alternative to
placing used nickel-cadmium batteries into the trash or municipal
waste,which may be illegal in your areas.
VTech’s participation in RBRC makes it easy for you to drop off the spent battery at local
retailers participating in the RBRC
program or at authorized VTech product service centers.
Please call 1-800-8-BATTERYTM for information on Ni-Cd battery recycling and disposal bans/
restrictions in your area.VTech’s involvement in this program is part of its commitment to
protecting our environment and conserving natural resources.
Remove the nickel-cadmium battery pack by pressing on the lock knob and sliding downward
as mentioned on this manual.
RBRC
is a registered trademark of Rechargeable Battery Recycling Corporation.
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IN CASE OF DIFFICULTY
HEADSET OPERATION
Your VT 1712 cordless telephone is
The headband can be adjusted to fit the
contour of your head. Using both hands,
slide the headband up or down so that it
rests comfortably on your head, with the
speaker cushion centered against your ear.
CORDS FROM THE WALL. Then pull the
unit out by the unplugged cords.
the range. Try moving the base unit to
another position.
equipped with a 2.5mm Headset Jack for
use with an optional accessory Headset
for hands-free operation.
If you have difficulty operating your phone,
the suggestions below should solve the
problem. If you still have difficulty after trying
THE HANDSET DOES NOT RING WHEN
YOU RECEIVE A CALL.
*
Make sure the telephone line cord is
plugged firmly into the base unit and the
telephone jack. Make sure the power
cord is plugged in.
these
suggestions
call
VTECH
If you choose to use the Headset option,
you must obtain an optional accessory
Headset, which is compatible with the VT
1712.
Communications at 1-800-595-9511. In
Canada, callVTECH Electronics at 604-273-
5131.
For maximum sound quality, the flexible
microphone should be positioned at the
corner of your mouth, about one inch from
your face.
*
*
You may be too far from the base unit.
THE PHONE DOESN’T WORK AT ALL.
You may have too many extension
phones on your telephone line to allow
all of them to ring. Try unplugging some
of the other phones.
To purchase a Headset, call
VTech Customer Service at 1-
800-595-9511.
*
*
Make sure the power cord is plugged in.
Make sure the telephone line cord is plugged
firmly into the base unit and the telephone
wall jack.
YOU HEAR OTHER CALLS WHILE
USING YOUR PHONE.
*
Make sure the batteries are properly
charged. If the LOW BATT LED is flashing,
the battery pack needs charging.
Once you have a compatible 2.5mm
Headset, locate the Headset Jack on the
VT 1712 Handset. Connect the plug on the
Headset cord to the jack on the cordless
Handset. The plug should fit securely. Do
not force the connection.
Disconnect your base unit from the
telephone jack, and plug in a regular
telephone. If you still hear other calls, the
problem is probably in your wiring or local
service. Call your local telephone company.
NO DIAL TONE
First check all the suggestions above. If
you still don’t hear a dial tone, disconnect
the base unit from the telephone jack and
connect a different phone. If there is no dial
tone on that phone either, the problem is in
your wiring or local service. Call your local
telephone company.
YOU HEAR NOISE IN THE
HANDSET, AND NONE OF THE
KEYS OR BUTTONS WORK.
OPERATION
NOTE: Whenever a compatible Headset
is connected to the cordless Handset, the
microphone on the Handset will be muted.
This is done to limit the effect of background
noise.
*
*
Make sure the power cord is plugged in.
Your base unit and handset may not be
operating on the same channel or
security code. Place the handset in the
cradle for a few moments to reset the
channel.
YOU GET NOISE, STATIC, OR A
WEAK SIGNAL EVEN WHEN
YOU’RE NEAR THE BASE UNIT.
Household appliances plugged into the
same circuit as the base unit can some-
times cause interference. Try moving the
appliance or the base unit to another outlet.
The following operational characteristics
apply to VTech Headsets. The same may
also apply to other, non-VTech supplied
headsets, but VTech assumes no
responsibility for their performance.
COMMON CURE FOR ELECTRONIC
EQUIPMENT
Electronics, like people, can sometimes
get confused. If the unit does not seem to
be responding normally, then try putting the
handset in the cradle. If it does not seem to
respond after trying this a few times, do the
following (in the order listed):
BELT CLIP
YOU GET NOISE, STATIC, OR A
WEAK SIGNAL WHEN YOU’RE
AWAY FROM THE BASE UNIT.
The VT 1712 is also equipped with a
detachable belt clip. Align the pins on the
inside edge of the clip with the notches on
the sides of the VT 1712 Handset. The belt
clip should snap securely into place. Do not
force the connection.
The VTech brand compatible Headset has
a reversible, monaural design. You can wear
your Headset on either ear, leaving one ear
free for room conversation.
*
*
You may be out of range. Either move
close to the base, or relocate the base
unit.
1. Disconnect the power to the base.
2. Disconnect the handset battery.
3. Wait a few minutes.
The layout of your home may be limiting
4. Connect power to the base.
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13
WARRANTY
MAINTENANCE
5. Connect the handset battery.
6. Put the handset in the base.
BLDG.
BEAVERTON, OR 97005
B
SUITE 270
TAKINGCAREOFYOURTELEPHONE.
TAKING CARE OF YOUR
TELEPHONE
Electrical storms
WARRANTY STATEMENT
Electrical storms can sometimes cause
power surges harmful to electronic
equipment.
In Canada :
Your VTech VT 1712 cordless telephone
contains sophisticated electronic parts, so
it must be treated with care.
WHAT DOES OUR WARRANTY
COVER?
VTECH ELECTRONICS
7671 Alderbridge Way Suite 200
Richmond, BC CANADA V6X 1Z9
For your own safety, use caution when
using electric appliances during storms.
*
*
*
Any defect in material or workmanship.
Avoid rough treatment.
Place the handset down
gently. Save the original
packing materials to
protect your telephone if
you ever need to ship it.
VTECH Communications assumes no
responsibility for units sent without prior
Return Authorization.
FOR HOW LONG AFTER THE
ORIGINAL PURCHASE?
Cleaning your telephone
Your telephone has a durable plastic
casing that should retain its luster for many
years. Clean it only with a soft cloth slightly
dampened with water or a mild soap. Do
not use excess water or cleaning solvents
of any kind.
To the original purchaser only - ONE
YEAR.
WHAT DOES OUR WARRANTY
NOT COVER?
WHAT WILL VTECH DO?
Avoid Water
*
*
Batteries
At our option, repair or replace your unit.
Your telephone can be damaged if it gets
wet. Do not use the handset outdoors in the
rain, or handle it with wet hands. Do not
install your base unit near a sink, bathtub, or
shower.
Damage from misuse, neglect, or acts
of nature (lightning, floods, power
surges, etc.)
HOW DO I SEND MY UNIT, IN OR
OUT OF WARRANTY?
Remember that electrical appliances can
cause serious injury if used when you are
wet or standing in water, DO NOT
RETRIEVE IT UNTIL YOU UNPLUG THE
POWER CORD AND TELEPHONE LINE
*
In
the
U.S.
call
VTECH
*
*
Products which may have been modi-
fied or incorporated into other products
COMMUNICATIONS CUSTOMRER
SERVICE For Return Authorization at:
Products purchased and/or operated
outside the USA, its territories, or
Canada.
1-800-595-9511,
In Canada call VTECH ELECTRONICS
at 1-800-267-7377.
*
Products serviced by the owner or a
service facility not expressly authorized
by VTECH Communications
*
*
Properly pack your unit. Include any ca-
bles and accessories that were origi-
nally provided with the product. We rec-
ommend using the original carton and
packing materials.
TECHNICAL SPECIFICATIONS
*
*
Products purchased more than 12
months from current date
size
Handset: 186.5(L)X64(W)X45(D)mm
THIS WARRANTY?
*
This warranty gives you specific rights.
You may also have other rights that vary
from state to state.
Units purchased in “AS IS” condition or
units purchased as “Distressed
Merchandise”.
Include in the package a copy of the
sales receipt or other evidence of date
or original purchase (if the unit was
purchased within the last twelve
months).
Base:
205(L)X156(W)X57(H)mm
WEIGHT
Handset:
Base:
Direct Sequence Spread Spectrum Cord-
less Telephone
280g
415g
HOW DOES STATE LAW RELATE TO
FREQUENCY CONTROL
*
*
*
Print your name and address, along with
a description of the defect, and include
this in the package.
POWER REQUIREMENTS
Crystal Controlled PLL Synthesizer
Handset:
Self-contained nickel-
cadmium rechargeable
battery supply, 3.6V
nominal, 600mAh
capacity.
TRANSMIT FREQUENCY
Include payment for any service or re-
pair not covered by warranty, as deter-
mined by VTECH Communications.
902MHz to 928MHz
Ship the unit via UPS Insured, or equiva-
lent to:
Base:
9VDC @ 500mA
NOMINAL EFFECTIVE RANGE
MEMORY
Memory Dial:
Maximum power allowed by
FCC and IC. Actual operating
range may vary according to
environmental conditions at
the time of use.
VTECH COMMUNICATIONS
11035 SW 11th STREET
20 Memory locations
16 Digits per location
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