VTech Cordless Telephone VT1712 User Manual

INTRODUCTION  
Parts Check List  
1. Base unit, Handset and  
AC adaptor  
4. Wall mount accessory  
5. Belt Clip  
6. Earpiece Covers  
2. Telephone Cord  
3. Battery Pack  
To purchase replacement battery packs,  
call VTECH Communications at 1-800-595-  
9511. In Canada, call VTECH Electronics  
at 1-800-267-7377.  
1
VTECH COMMUNICATIONS  
Made in China  
91-5087-10-00  
FCC AND IC REGULATIONS  
FCC AND IC REGULATIONS  
This equipment complies with Parts 15 and  
68 of the Federal Communications  
Commission (FCC) rules for the United  
States. It also complies with regulations RSS-  
210 and CS-03 of Industry Canada (IC).  
FCC Part 68  
method of connection.The customer should  
may be particularly important in rural areas.  
be aware that compliance with the above  
conditions may not prevent degradation of  
service in some situations.  
The FCC requires that you connect your  
cordless telephone to the nationwide  
telephone network through a modular  
telephone jack (USOC RJ11C or RJ11W).  
Caution! User should not attempt to make  
such connections themselves, but  
should contact the appropriate electric  
inspection authority, or electrician, as  
appropriate.  
Repairs to certified equipment should be  
coordinated by a representative designated  
by the supplier. Any repairs or alterations  
made by a user to this equipment, or equip-  
ment malfunctions, may give the telephone  
communications company cause to request  
the user to disconnect the equipment.  
A label is located on the underside of the  
base unit containing both the FCC registration  
number and Ringer Equivalence Number (REN)  
or the IC registration number and Load Number.  
You must, upon request, provide this  
information to your local telephone company.  
Your telephone company may discontinue  
your service if your equipment causes harm  
to the telephone network. They will notify  
you in advance of disconnection, if possible.  
During notification, you will be informed of  
your right to file a complaint with the FCC.  
NOTICE: The Ringer Equivalence Number  
(REN) assigned to each terminal de-  
vice provides an indication of the maxi-  
mum number of terminals allowed to be  
connected to a telephone interface. The  
termination on an interface may consist  
of any combination of devices subject  
only to the requirement that the sum of  
the Ringer Equivalence Numbers of all  
the devices does not exceed 5.0000.  
This equipment is compatible with  
inductively coupled hearing aids.  
User should ensure for their own protec-  
tion, that the electrical ground connections  
of the power utility, telephone lines and in-  
ternal metallic water pipe system, if present,  
are connected together. This precaution  
If it is determined that your telephone  
equipment is malfunctioning, the FCC  
requires that it not be used and that it be  
unplugged from the modular jack until the  
problem has been corrected. Repairs to  
this telephone equipment can only be made  
by the manufacturer or its authorized agents  
or by others who may be authorized by the  
FCC. For repair procedures, follow the  
instructions outlined under the VTECH  
Limited Warranty.  
FCC Part 15  
Warning: Changes or modifications to  
this unit not expressly approved by the party  
responsible for compliance could void the  
user’s authority to operate the equipment.  
IMPORTANT SAFETY INSTRUCTIONS  
The equipment has been tested and  
found to comply with part 15 of the FCC  
rules. These limits are designed to provide  
reasonable protection against harmful  
interference in a residential installation. This  
equipment generates, uses and can radiate  
radio frequency energy and, if not installed  
and used in accordance with the  
instructions, may cause harmful  
interference to radio communications.  
However, there is no guarantee that  
interference will not occur in a particular  
installation. If this equipment does cause  
harmful interference to radio or television  
reception, which can be determined by  
turning the equipment off and on, the user is  
encouraged to try and correct the  
interference by one or more of the following  
measures:  
When using your telephone equipment,  
basic safety precautions should always be  
followed to reduce the risk of fire, electric  
shock and injury to persons, including the  
following:  
blocked by placing the product on the  
bed, sofa, rug, or other similar surface.  
This product should never be placed  
near or over a radiator or heat register.  
This product should not be placed in a  
built-in installation unless proper ventila-  
tion is provided.  
The REN is useful in determining the  
number of devices you may connect to your  
telephone line and still enable the devices  
to ring when you receive a call. The general  
rule is that the REN value should not exceed  
5.0 total; however, contact your local  
telephone company for the specific number  
in your area.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions  
marked on the product.  
7. This product should be operated only  
from the type of power source indicated  
on the marking label. If you are not sure  
of the type of power supply to your home,  
consult your dealer or local Power Com-  
pany.  
3. Unplug this product from the wall outlet  
before cleaning. Do not use liquid clean-  
ers or aerosol cleaners. Use a dry cloth  
for cleaning.  
INDUSTRY CANADA (IC) NOTICE  
NOTICE: The Industry Canada (IC) label  
identifies certified equipment. This certifi-  
cation means that the equipment meets tel-  
ecommunications network protective, op-  
erational and safety requirements as pre-  
scribed in the appropriate Terminal  
Equipment Technical Requirements  
document(s). The department does not  
guarantee the equipment will operate to the  
user’s satisfaction.  
4. Do not use this product near water, for  
example, near a bathtub, wash bowl, kitchen  
sink, or laundry tub, in a wet basement, or  
near a swimming pool.  
8. Do not allow anything to rest on the  
power cord. Do not locate this product  
where the cord will be abused by  
persons walking on it.  
5. Do not place this product on an unstable  
cart, stand, or table. The telephone may  
fall, causing serious damage to the tel-  
ephone.  
9. Do not overload wall outlets and exten-  
sion cords as this can result in the risk  
of fire or electric shock.  
*
*
*
Reorientate or relocate the receiving an-  
tenna.  
Increase the separation between the  
equipment and receiver.  
10. Never push objects of any kind into this  
product through cabinet slots as they  
may touch dangerous voltage points or  
short out parts that could result in a risk  
of fire or electric shock. Never spill liq-  
uid of any kind on the product.  
6. Slots and openings in the cabinet and  
the back or bottom are provided for ven-  
tilation, to protect it from overheating,  
these openings must not be blocked or  
covered. The openings should never be  
Before installing this equipment, users  
should ensure that it is permissible to be  
connected to the facilities of the local tel-  
ecommunications company. The equipment  
must also be installed using an acceptable  
Connect the equipment into an outlet or  
on a circuit different from that to which  
the receiver is connected.  
*
Consult the dealer or an experienced ra-  
dio/TV technician for help.  
3
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BASIC OPERATION  
BASIC OPERATION  
4. Plug the AC adaptor into an electrical  
user picks up another phone on the same  
link, the VT1712 will take itself off hold and  
turn off. therefore, you do not have to go  
back to turn the phone off if you go to  
another extension. It is done automatically.  
3 for ringer type 3  
you wish to delete (01..20).  
outlet and the DC connector on the back  
of the Base Unit.  
4 for ringer type 4  
*
The phone will emit two short beeps and exit  
programming mode.  
*
A confirmation ring will be heard for the  
new ringer type.  
ANSWERING CALLS  
NOTE:Stored numbers are retained in  
memory even if the base loses its power or  
the handset battery is removed.  
When the Handset is in the Base Unit  
cradle, simply pick up the Handset to answer  
an incoming call.  
*
The phone will automatically exit ringer  
programming mode.  
PAGE  
To page from the base, press PAGE.  
STORING SPECIAL CODES  
TO PROGRAM SPEED DIAL  
NUMBERS  
When the Handset is away from the Base  
Unit, press any key except OFF to answer  
an incoming call.  
To cancel the page, either press PAGE  
on the base, or press OFF on the handset.  
To insert a pause in a phone number,  
press REDIAL/PAUSE at the appropriate  
point when entering the number.This inserts  
a 2 second pause. For longer pauses, press  
REDIAL/PAUSE two or more times. Each  
press makes the pause 2 seconds longer,  
and is treated as a stored digit.  
The Handset must be OFF.  
ADVANCED FUNCTIONS  
TEMPORARY TONE  
*
Press MEM/PROG. The PHONE LED will  
flash quickly to indicate that the unit is in  
program mode.  
MAKING CALLS  
1. Press the PHONE key and wait for a dial  
If you have rotary (dial-pulse) telephone  
service (TONE/PULSE switch is set to  
PULSE), this feature allows you to  
temporarily switch to TONE dialing for such  
purposes as remote access to answering  
machines, bank-by-phone services, use of  
calling cards and other special services.  
tone.  
*
Using the dial pad, enter the number you  
want to store. The number can be up to 16  
digits long, including pauses or other special  
characters.  
2. Then dial the number you want.  
If your phone is connected to a PBX you  
can store the PBX access number and a  
pause before the phone number. For  
example, to store 9-PAUSE-555-1234 in  
memory location 08, do the following:  
If you make a mistake when dialing, press  
OFF to hang up, then press PHONE again  
to get a dial tone.  
*
*
Press MEM/PROG once more.  
Enter the two digit memory location you wish  
to store the number in (01..20).  
DISCONNECTING  
1. Dial the call normally.  
2. Then activate the Temporary Tone  
*
*
*
*
The handset must be OFF  
Press MEM/PROG  
Press 9  
To end a call, either place the handset  
back in the Base Unit, or press OFF.  
*
If programmed correctly, the phone will emit  
two short beeps and exit programming  
mode.  
feature by pressing  
(TONE key).  
*
VOLUME CONTROL  
3. You can then press the numbers or sym-  
bols you need, and your phone will send  
the proper tones.  
Press PAUSE/REDIAL, to insert a two  
second pause  
Located on the side of the Handset, the  
Volume Control switch has 3 positions:LOW,  
MEDIUM and HIGH.  
MEMory(SPEED) DIALING  
Press PHONE to get dial tone.  
Press MEM/PROG.  
*
*
*
*
*
*
*
*
Dial 5551234  
To end the call, press OFF or place the  
Handset back in the base. The phone will auto-  
matically go back to rotary (dial-pulse) service.  
Press MEM/PROG  
Press 08 (memory location)  
flash  
Enter a 2 digit location number (01..20)  
You can use your VTech VT1712  
cordless phone with services such as Call  
Waiting. Simply press the FLASH key.  
PROGRAMMING THE RINGER  
The number stored in that location will  
be automatically dialed.  
If programmed correctly, the phone will  
emit two short beeps and exit  
programming mode.  
The handset ringer is capable of four  
different types of ringing tones. The following  
section details how to select different ringer  
types.  
REDIAL  
CHANGING STORED NUMBERS  
To redial the last number you dialed,  
press PHONE, then press REDIAL. The  
phone will automatically dial the number.  
To change or replace a stored number,  
simply store a new number in the desired  
memory location.  
OUT OF RANGE WHEN PHONE IS ON  
CHANGING RINGER TYPES  
If you are presently engaged in a phone  
conversation move closer to the base. If  
the base unit does not communicate with  
the handset within 25 seconds of losing  
contact, it will automatically hang up.  
To program, the handset must be OFF.  
HOLD  
DELETING STORED NUMBERS  
To select a different ringer type do the  
following:  
Press HOLD to place an active call on hold.  
To delete a stored number from memory  
do the following:  
The PHONE LED will flash to indicate  
the call is on hold.  
*
*
Press FLASH  
Press:  
*
*
The handset must be OFF.  
Press PHONE or HOLD again to return  
to the call.  
Press MEM/PROG to enter program  
mode.  
1 for ringer type 1  
2 for ringer type 2  
If a call is on Hold using VT1712 and the  
*
*
Press MEM/PROG again.  
Enter the two digit memory location that  
8
9
BASIC OPERATION  
BASIC OPERATION  
OUT OF RANGE WHEN PHONE IS OFF  
NOISE OR INTERFERENCE  
If the phone is OFF, the handset and base  
still monitor each other to make sure that  
they can communicate. If the handset is  
moved out of range, the handset will beep  
twice. The handset will re-link with the base  
automatically once it is brought back within  
range. The unit will then be able to receive  
and place calls.  
Your VTech VT1712 cordless telephone  
has auto-channel scan circuitry, which will  
detect excess noise and change the  
channel of the phone to reduce it. This is  
done automatically.  
Since the VTech VT1712 is a fully digital  
phone, it does not suffer from noise  
associated with regular cordless phones.  
At times you may experience occasional  
“drop outs”, especially at the extreme edges  
of the phone’s range. Simply move closer  
to the base unit and this will disappear.  
When the base unit is unplugged from  
the power supply, the handset will beep  
twice. Plug the base in again and this will  
stop.  
The RBRCTM Seal  
The RBRC  
Seal on the (easily removable) nickel-cadmium  
battery (contained in our product) indicates that VTech  
Communications, INC.is voluntarily participating in an industry  
program to collect and recycle these batteries at the end of their  
useful lives,when taken out of service within the United States and  
Canada.  
The RBRC  
program provides a convenient alternative to  
placing used nickel-cadmium batteries into the trash or municipal  
waste,which may be illegal in your areas.  
VTech’s participation in RBRC makes it easy for you to drop off the spent battery at local  
retailers participating in the RBRC  
program or at authorized VTech product service centers.  
Please call 1-800-8-BATTERYTM for information on Ni-Cd battery recycling and disposal bans/  
restrictions in your area.VTech’s involvement in this program is part of its commitment to  
protecting our environment and conserving natural resources.  
Remove the nickel-cadmium battery pack by pressing on the lock knob and sliding downward  
as mentioned on this manual.  
RBRC  
is a registered trademark of Rechargeable Battery Recycling Corporation.  
10  
11  
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IN CASE OF DIFFICULTY  
HEADSET OPERATION  
Your VT 1712 cordless telephone is  
The headband can be adjusted to fit the  
contour of your head. Using both hands,  
slide the headband up or down so that it  
rests comfortably on your head, with the  
speaker cushion centered against your ear.  
CORDS FROM THE WALL. Then pull the  
unit out by the unplugged cords.  
the range. Try moving the base unit to  
another position.  
equipped with a 2.5mm Headset Jack for  
use with an optional accessory Headset  
for hands-free operation.  
If you have difficulty operating your phone,  
the suggestions below should solve the  
problem. If you still have difficulty after trying  
THE HANDSET DOES NOT RING WHEN  
YOU RECEIVE A CALL.  
*
Make sure the telephone line cord is  
plugged firmly into the base unit and the  
telephone jack. Make sure the power  
cord is plugged in.  
these  
suggestions  
call  
VTECH  
If you choose to use the Headset option,  
you must obtain an optional accessory  
Headset, which is compatible with the VT  
1712.  
Communications at 1-800-595-9511. In  
Canada, callVTECH Electronics at 604-273-  
5131.  
For maximum sound quality, the flexible  
microphone should be positioned at the  
corner of your mouth, about one inch from  
your face.  
*
*
You may be too far from the base unit.  
THE PHONE DOESN’T WORK AT ALL.  
You may have too many extension  
phones on your telephone line to allow  
all of them to ring. Try unplugging some  
of the other phones.  
To purchase a Headset, call  
VTech Customer Service at 1-  
800-595-9511.  
*
*
Make sure the power cord is plugged in.  
Make sure the telephone line cord is plugged  
firmly into the base unit and the telephone  
wall jack.  
YOU HEAR OTHER CALLS WHILE  
USING YOUR PHONE.  
*
Make sure the batteries are properly  
charged. If the LOW BATT LED is flashing,  
the battery pack needs charging.  
Once you have a compatible 2.5mm  
Headset, locate the Headset Jack on the  
VT 1712 Handset. Connect the plug on the  
Headset cord to the jack on the cordless  
Handset. The plug should fit securely. Do  
not force the connection.  
Disconnect your base unit from the  
telephone jack, and plug in a regular  
telephone. If you still hear other calls, the  
problem is probably in your wiring or local  
service. Call your local telephone company.  
NO DIAL TONE  
First check all the suggestions above. If  
you still don’t hear a dial tone, disconnect  
the base unit from the telephone jack and  
connect a different phone. If there is no dial  
tone on that phone either, the problem is in  
your wiring or local service. Call your local  
telephone company.  
YOU HEAR NOISE IN THE  
HANDSET, AND NONE OF THE  
KEYS OR BUTTONS WORK.  
OPERATION  
NOTE: Whenever a compatible Headset  
is connected to the cordless Handset, the  
microphone on the Handset will be muted.  
This is done to limit the effect of background  
noise.  
*
*
Make sure the power cord is plugged in.  
Your base unit and handset may not be  
operating on the same channel or  
security code. Place the handset in the  
cradle for a few moments to reset the  
channel.  
YOU GET NOISE, STATIC, OR A  
WEAK SIGNAL EVEN WHEN  
YOU’RE NEAR THE BASE UNIT.  
Household appliances plugged into the  
same circuit as the base unit can some-  
times cause interference. Try moving the  
appliance or the base unit to another outlet.  
The following operational characteristics  
apply to VTech Headsets. The same may  
also apply to other, non-VTech supplied  
headsets, but VTech assumes no  
responsibility for their performance.  
COMMON CURE FOR ELECTRONIC  
EQUIPMENT  
Electronics, like people, can sometimes  
get confused. If the unit does not seem to  
be responding normally, then try putting the  
handset in the cradle. If it does not seem to  
respond after trying this a few times, do the  
following (in the order listed):  
BELT CLIP  
YOU GET NOISE, STATIC, OR A  
WEAK SIGNAL WHEN YOU’RE  
AWAY FROM THE BASE UNIT.  
The VT 1712 is also equipped with a  
detachable belt clip. Align the pins on the  
inside edge of the clip with the notches on  
the sides of the VT 1712 Handset. The belt  
clip should snap securely into place. Do not  
force the connection.  
The VTech brand compatible Headset has  
a reversible, monaural design. You can wear  
your Headset on either ear, leaving one ear  
free for room conversation.  
*
*
You may be out of range. Either move  
close to the base, or relocate the base  
unit.  
1. Disconnect the power to the base.  
2. Disconnect the handset battery.  
3. Wait a few minutes.  
The layout of your home may be limiting  
4. Connect power to the base.  
12  
13  
WARRANTY  
MAINTENANCE  
5. Connect the handset battery.  
6. Put the handset in the base.  
BLDG.  
BEAVERTON, OR 97005  
B
SUITE 270  
TAKINGCAREOFYOURTELEPHONE.  
TAKING CARE OF YOUR  
TELEPHONE  
Electrical storms  
WARRANTY STATEMENT  
Electrical storms can sometimes cause  
power surges harmful to electronic  
equipment.  
In Canada :  
Your VTech VT 1712 cordless telephone  
contains sophisticated electronic parts, so  
it must be treated with care.  
WHAT DOES OUR WARRANTY  
COVER?  
VTECH ELECTRONICS  
7671 Alderbridge Way Suite 200  
Richmond, BC CANADA V6X 1Z9  
For your own safety, use caution when  
using electric appliances during storms.  
*
*
*
Any defect in material or workmanship.  
Avoid rough treatment.  
Place the handset down  
gently. Save the original  
packing materials to  
protect your telephone if  
you ever need to ship it.  
VTECH Communications assumes no  
responsibility for units sent without prior  
Return Authorization.  
FOR HOW LONG AFTER THE  
ORIGINAL PURCHASE?  
Cleaning your telephone  
Your telephone has a durable plastic  
casing that should retain its luster for many  
years. Clean it only with a soft cloth slightly  
dampened with water or a mild soap. Do  
not use excess water or cleaning solvents  
of any kind.  
To the original purchaser only - ONE  
YEAR.  
WHAT DOES OUR WARRANTY  
NOT COVER?  
WHAT WILL VTECH DO?  
Avoid Water  
*
*
Batteries  
At our option, repair or replace your unit.  
Your telephone can be damaged if it gets  
wet. Do not use the handset outdoors in the  
rain, or handle it with wet hands. Do not  
install your base unit near a sink, bathtub, or  
shower.  
Damage from misuse, neglect, or acts  
of nature (lightning, floods, power  
surges, etc.)  
HOW DO I SEND MY UNIT, IN OR  
OUT OF WARRANTY?  
Remember that electrical appliances can  
cause serious injury if used when you are  
wet or standing in water, DO NOT  
RETRIEVE IT UNTIL YOU UNPLUG THE  
POWER CORD AND TELEPHONE LINE  
*
In  
the  
U.S.  
call  
VTECH  
*
*
Products which may have been modi-  
fied or incorporated into other products  
COMMUNICATIONS CUSTOMRER  
SERVICE For Return Authorization at:  
Products purchased and/or operated  
outside the USA, its territories, or  
Canada.  
1-800-595-9511,  
In Canada call VTECH ELECTRONICS  
at 1-800-267-7377.  
*
Products serviced by the owner or a  
service facility not expressly authorized  
by VTECH Communications  
*
*
Properly pack your unit. Include any ca-  
bles and accessories that were origi-  
nally provided with the product. We rec-  
ommend using the original carton and  
packing materials.  
TECHNICAL SPECIFICATIONS  
*
*
Products purchased more than 12  
months from current date  
size  
Handset: 186.5(L)X64(W)X45(D)mm  
THIS WARRANTY?  
*
This warranty gives you specific rights.  
You may also have other rights that vary  
from state to state.  
Units purchased in “AS IS” condition or  
units purchased as “Distressed  
Merchandise”.  
Include in the package a copy of the  
sales receipt or other evidence of date  
or original purchase (if the unit was  
purchased within the last twelve  
months).  
Base:  
205(L)X156(W)X57(H)mm  
WEIGHT  
Handset:  
Base:  
Direct Sequence Spread Spectrum Cord-  
less Telephone  
280g  
415g  
HOW DOES STATE LAW RELATE TO  
FREQUENCY CONTROL  
*
*
*
Print your name and address, along with  
a description of the defect, and include  
this in the package.  
POWER REQUIREMENTS  
Crystal Controlled PLL Synthesizer  
Handset:  
Self-contained nickel-  
cadmium rechargeable  
battery supply, 3.6V  
nominal, 600mAh  
capacity.  
TRANSMIT FREQUENCY  
Include payment for any service or re-  
pair not covered by warranty, as deter-  
mined by VTECH Communications.  
902MHz to 928MHz  
Ship the unit via UPS Insured, or equiva-  
lent to:  
Base:  
9VDC @ 500mA  
NOMINAL EFFECTIVE RANGE  
MEMORY  
Memory Dial:  
Maximum power allowed by  
FCC and IC. Actual operating  
range may vary according to  
environmental conditions at  
the time of use.  
VTECH COMMUNICATIONS  
11035 SW 11th STREET  
20 Memory locations  
16 Digits per location  
14  
15  
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