UIP165P
OWNER'S
MANUAL
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Contents
70
Precautions & Warranty
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[ 1 ]
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With the UIP165P voice-over-Internet Protocol (VoIP) telephone, Packet8 VoIP service
and your broadband connection, you can access the Internet and make phone calls
simultaneously. The UIP165P can connect directly to your broadband modem or can
connect to a router or switch in your home network. It generates and receives voice
data and forwards data traffic to your computer or network.
Welcome
Features
Note: Illustrations in this manual are used for explanation purposes.
Some illustrations in this manual may differ from the actual unit.
• 5.8GHz Digital Expandable
• Dual Keypad and LCD Screen at Base
• 10 Multi-Handset Expandability
• Hands-Free Duplex Speakerphone in the Handset and Base
• Caller ID/Call Waiting
• 100 (handset) and 50 (base) Programmable CID or Memory Locations
• Trilingual Display Options (English, French and Spanish)
• Intercom/Call Transfer Between Handsets and base
• 20 Distinctive Ring Options (10 ringer tones and 10 melody ringers)
• Mute and Hold Features
• Ringer off Feature
• DirectLink Mode
• Room/Baby Monitoring
• Battery Level Indicator
• Clock Display
• Animation Displays
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This series features AutoTalk and AutoStandby. AutoTalk allows you to answer a call by just removing
the handset from the cradle so you don't have to waste time pushing buttons. AutoStandby allows you to
hang up by simply returning the handset to the cradle.
To protect you against mis-billed calls that might result from your phone being activated by other
equipment, this series has Random Code digital security, which automatically selects one of more than
10,000,000 digital security codes for the handset and base.
Digital Spread Spectrum Technology uses a wider frequency band than standard digital transmissions. The
result is a more secure conversation with the clarity of digital sound, extended range, and minimal
interference from other cordless phones.
IntegriSound Built in sound quality which provides life-like conversations.
With DirectLink mode, you can use two or more handsets as radio transceivers (walkie-talkies).
Be sure to visit our web site: www.uniden.com
Uniden is a registered trademark of Uniden America Corporation.
AutoTalk, AutoStandby, DirectLink, IntegriSound and Random Code are trademarks of Uniden America.
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Accessibility
If you have a disability and need customer service assistance or if you have any questions about how
Uniden's products can accommodate persons with disabilities, please call the accessibility voice/TTY
line:1-800-874-9314
A representative is available to talk to you M-F, 8:00 am to 5:00 pm, CST. After hours, you can leave us a
message, and we will call you back. Information is also available on our website, www.uniden.com, under
the "Accessibility" link.
Terminology
•Standby Mode -
No station is currently in use. No dial tone is present.
•Talk Mode -
The handset is off the cradle and talk/flash or
on the handset, or
on the base has
been pressed, enabling a dial tone.
•VoIP -
Voice over Internet Protocol, a method of sending voice signals over broadband Internet
connections.
The main base or any registered handset.
•Station -
•Configuration utility - The internal user interface that allows you to change configurations settings in the
UIP165P. You can access the configuration utility with an Internet web browser.
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Controls & Functions
1
1. Handset Antenna
5
6
2. Beltclip Hole
14
3. Speakerphone Speaker and Ringer
4. Handset Battery Compartment
5. New Message LED
6. Handset Earpiece
7. LCD Display
2
7
3
9. cid/vol/
10.redial/p/vol/
8
9
15
16
17
*
14.Headset Jack Cover
10
4
11
12
13
18
19
19.
20.Handset Microphone
21.Handset Charging Contacts
20
21
[ 5 ] C O N T R O L S & F U N C T I O N S
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22 23
24
46
25
26
27
28
29
45
44
43
42
30
31
32
41
47 48 49 50 51
40 39 38 37 36 35 34 33
23. exit
33. phone LED
34. wan LED
35. lan LED
45. Base Charging Contacts
46. Base Antenna
47. POWER port
48. RESET switch
(
)
24. LCD Display
25. volume
/
(up/down)
36. link LED
37. pwr (power) LED
49. INTERNET[WAN] port
50. ETHERNET[LAN] port
51. PHONE port
*
27.
39. in use LED
40. charge LED
41. Base Speaker
30.
off LED
32. Base Microphone
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Setting up your Broadband Phone
Safety Recommendations
To ensure general safety, follow these guidelines:
• Do not open or disassemble this product.
• Do not expose the product to moisture.
• Do not perform any action that creates a potential hazard to people or makes the
equipment unsafe.
• Ultimate disposal of this product should be handled according to all national laws and
regulations.
• Do not touch the wires on the cable ports or the wires of cables connected to a port as
hazardous voltage may be present on these wires when the equipment is powered on.
• The plug-socket combination must be accessible at all times because it serves as the power
disconnect.
• To avoid electric shock, do not connect the UIP165P to any RJ-11 telephone wall jacks.
Use caution when connecting cables. This could damage the UIP165P or the telephone
wiring in the building.
• Do not work on the system or connect or disconnect cables if lightning or thunder are
present in your area.
• Do not cover or block the air vents on the top or bottom surface of the UIP165P.
Overheating can cause permanent damage to the unit.
• Read the instructions completely before connecting the system to its power source.
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911 Service Notice
911 dialing is not automatic.
note
Packet8 offers Enhanced 911 calling as a standard feature of its Internet phone
service. However, there are certain circumstances, when you dial 911 from a phone
connected to the Packet8 service, where E911 service may not function, or the E911
service may be in some way limited by comparison to traditional 911 service. Please
If you ordered your
UIP165P directly from
Packet8, it will already
be activated for you.
Your 10-digit activation
code was in the
Before You Start!
MAC address ID found on the bottom of your UIP165P. After you activate the
UIP165P, you will receive an email containing a 10-digit activation code. You will
need this activation code in Step 3.
confirmation email you
received when your
UIP165P shipped. (If
you don’t have this
email, go to
enter the email address
and password used to
create the account in
the account sign in
page.)
STEP 1: Check Your Equipment
Check your broadband setup and the other equipment you will need:
• A broadband modem and a broadband Internet connection
• A computer with an Ethernet port (or a local Ethernet switch or router)
• One CAT-5 Ethernet cables
• The Packet8 10-digit activation code that was emailed to you when you created your
and password used to create the account in the account sign in at the top of the screen.)
• If you want to use an analog phone or fax machine with the UIP165P, you will need a
standard telephone cable (RJ-11).
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STEP 2: Install the rechargeable battery pack into the handset
The handset is powered by a rechargeable battery pack. The battery recharges
automatically when the handset is placed in the cradle.
note
1) Press down on the handset battery case cover (use the
finger indention for a better grip) and slide the cover
downward to remove.
2) Plug the battery pack connector (red & black wires) into
the jack inside the battery compartment. (The connector
notches fit into the grooves of the jack only one way.)
Match the wire colors to the polarity label in the battery
compartment, connect the battery and listen for a click to
insure connection.
•Use only the Uniden
(BT-446) rechargeable
battery pack supplied
with your cordless
telephone.
•Replacement battery
packs are also
available through the
Uniden Parts
Department (see back
cover page).
3) Make sure you have a good connection by slightly pulling
on the battery wires. If the connection is secure, the
battery jack will remain in place.
4) Place the battery case cover back on the handset and slide
it upwards until it clicks into place.
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STEP 3: Check Your Broadband Configuration
The UIP165P supports the two most common broadband connection protocols:
DHCP and PPPoE. If your broadband connection uses DHCP, you do not need to
change any settings on the UIP165P. If your broadband connection uses PPPoE,
you will need to enter your user name and password in "STEP 5: Activate your
If your broadband provider has given you a static IP address, you will need a special
voip for more information on configuring your UIP165P.
STEP 4: Connect Your UIP165P
Once your account is set up, you can connect your UIP165P.
1) Use the Ethernet cable to connect your broadband modem to the RJ-45 port labeled
INTERNET [WAN]. If you use a switch or a router for your local network, then you can
connect it to the INTERNET[WAN] port instead.
or
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2) Use another Ethernet cable to connect your PC to the RJ-45 port labeled ETHERNET
(LAN).
note
•You can also connect a
wireless access point
to the ETHERNET (LAN)
port, if desired.
•PHONE is not a
separate line. Any
phone connected to
PHONE will share VoIP
line with all the
UIP165P's cordless
handsets and base.
3) OPTIONAL: If you have a second phone you want to use, connect it to the RJ-11 port
labeled PHONE.
CAUTION
Do not connect the UIP165P to
a regular telephone wall jack.
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4) Use the included AC adapter to
connect the POWER port to a
100-240 Vac continuous power
outlet.
CAUTION
To avoid risk of fire or
electrical hazard, use ONLY the
included AC adapter!
LEDs flash several times, and the
pwr LED will remain on. If the
UIP165P was properly recognized by Packet8’s network, the link LED will remain on.
Test your connection by making a call with the handset and browsing to a web page
from your PC. If you have any difficulty, see the Troubleshooting section.
configuring your UIP165P.
5) Place the handset in the cradle with the keypad facing forward.
6) Make sure that the charge LED illuminates. If the LED does not illuminate, check to see
that the AC adapter is plugged in and the handset makes good contact with the cradle
charging contacts.
7) Charge the handset battery pack for at least 15-20 hours before using your new cordless
handset for the first time.
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STEP 5: Activate your Packet8 Service
Once you have connected your UIP165P, you can activate your Packet8 service.
• You will need your 10-digit activation code that was sent to you by email when your
signing in at your account page.)
• Pick up your telephone handset and dial the Activation Service number **012-0001.
• Follow the voice instructions and enter your 10-digit activation code.
• When you enter a valid code, your account will be activated and your Packet8 phone
number will be emailed to you. This Packet8 phone number can also be found in your
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Expanding Your Phone
Ten Handset Expandability
Your phone supports up to ten handsets, including any handsets supplied with your
phone. You can place a fully-featured cordless handset anywhere power is available to
connect the handset charger. All the registered handsets ring when a call is received.
Your phone is compatible with a variety of handsets, including the TCX805, TCX905,
list of expansion handsets compatible with this series.)
Registering Expansion Handsets
If you purchase an expansion handset, you need to register the handset before use.
Only one handset can be registered at a time.
Handsets supplied with the phone are registered to the base by the factory. When
you register an extra handset to the base, the handset ID will be assigned.
Before the expansion handset is registered, the battery pack MUST be charged for
15-20 hours.
To register TCX805 and TCX905 handsets
1) Make sure the base is in standby mode
2) Place the handset in the main base.
While the handset is registering, Handset Registering will appear in the LCD. When
Registration Complete is displayed, the handset has been registered to the base. If
Registration Failed appears, please try these steps again.
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To register an ELX500, TCX450, TCX440, or TCX400 handset, follow the steps
below:
1) Disconnect the AC adapter from the main base.
2) While pressing down find hs, reconnect the AC adapter.
3) On the handset, press and hold # until you hear a beep.
While the handset is registering, Handset Registering will appear in the LCD. When
Registration Complete is displayed, the handset has been registered to the base. If
Registration Failed appears, please try these steps again.
De-register the Handset
Deregister the handset's ID from the main base unit or the base ID from the
handset. You will usually only deregister the handset if you are moving it from one
base to another, if you are having a problem with your phone or if you need to
change the digital security code. The digital security code is an identification code
used to connect the handset and the base unit. Normally, setting the code is not
necessary. In the rare situation that you suspect another cordless telephone is
using the same security code, you can change the code by de-registering and
reregistering all handsets.
1) With the phone in standby mode, press the MENU soft
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key on the handset and select Deregister HS. Then,
press the OK soft key. Deregister HS? appears.
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1-
2) Press cid/vol/ or redial/p/vol/
to select Yes and
then the OK soft key.
When de-registration is complete you will hear a confirmation tone, and
Deregistration Complete appears.
3) After de-registering the handset, place the handset to the base to register. You
must re-register the handset before you can use it.
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Installing the Beltclip
To attach the beltclip
Insert the beltclip into the holes on each side of the handset.
Press down until it clicks.
To remove the beltclip
Pull either side of the beltclip to release the tabs from the holes.
Headset Installation
Your cordless handset may be used with an optional headset.
To use this feature, insert the headset plug into the headset
jack. Your phone is ready for hands-free conversations.
(Headsets may be purchased by calling the Uniden Parts
Department or visiting the web site. See back cover page.)
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Display and Icons
Example of the standby mode display
•Handset
Ringer off icon (when the ringer is off)/ day of the week and time / battery icon
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ꢀꢀꢀ*CPFUGVꢀꢅꢁ
ꢀꢀ0GYꢀ%+&ꢃꢁꢄꢄ
/'07
Handset ID and Banner
Number of new Caller ID calls received (If there are no new Caller ID messages,
Handset ID appears here.)
•Base
Day of the week and time
envelope icon
*
*
Ringer Volume Level
Number of new Caller ID calls received
This icon changes depending on ringer volume level (High, low and off)
ICON
Appears During
DESCRIPTION
Battery icons indicate the handset battery status. This icon changes depending
on the battery status (empty, low, medium and full).
Standby/Talk
(for handset)
Standby
Talk
The Ringer off icon indicates that ringer is turned off.
The Mute icon appears when you mute the handset or base.
The Speaker icon appears when the handset speaker phone is used (handset only).
The Privacy icon appears when the Privacy Mode is turned on.
Talk
Talk
When a new message is received, an envelope icon is displayed on the LCD screen
(base only).
Standby
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Soft Key Function
"Soft" keys are keys that change function during the operation of the phone.
The function of each soft key is determined by the icon that appears directly above it. For example, when
the handset is in standby mode, pressing soft key 2 will access the main menu. When the handset is in
talk mode, pressing soft key 1 will mute the microphone.
Complete information on the features controlled by the soft keys can be found under each feature. There
are three soft keys on the base and each handset.
In standby mode
Handset
Base
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/'07
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ꢀꢀ0GYꢀ%+&ꢃꢀꢀꢅ
4'&+#.
/'07
Soft key 2
Soft key 1 Soft key 2 Soft key 3
In talk mode
Handset
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Base
52ꢀ2JQPG
ꢁꢂꢁꢁꢀ
ꢁꢁꢁꢁꢁꢁꢁꢁꢁꢁꢁꢂꢃꢂꢂ
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/76'
/'07
24+8#%;
Soft key 2 Soft key 3
Soft key 1 Soft key 2
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Accessing the menus
Below are some tips for using the software interface on your phone.
• Press the MENU soft key to access the main menu.
• Use volume up/down to scroll through options.
• Press the OK soft key to make a selection.
• Press the BACK soft key to return to the previous screen.
• Press end or exit to exit the menu.
Entering letters and special characters
There are several places in your phone
where you may want to enter letters and
other special characters, for instance, as
part of a phonebook entry or in the
handset banner. To enter letters, refer to
the letters above the numbers on the
keypad. When you are in a text area (like
the name field in the phonebook), the
displayed characters appear in the
following order each time you press the
number key:
1) upper case letters
2) lower case letters
3) the number corresponding to the
key
The table to the right lists every
available character and shows how many
times to press the key to enter that
character.
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If the next character uses the same number key, you must press #/> to move the cursor over. Otherwise the
next time you press the number key, it changes the character that was previously set.
For example, to enter "Movies":
1) Press 6 once, and then press #/> to move the cursor to the right.("M")
2) Press 6 six times. ("o")
3) Press 8 six times. ("v")
4) Press 4 six times. ("i")
5) Press 3 five times. ("e")
6) Press 7 eight times. ("s")
If you make a mistake while entering a name
Use /tone/< or #/> to move the cursor to the incorrect character. Press the DELETE soft key to erase the wrong
*
character, and then enter the correct character. To delete all characters press and hold the DELETE soft key.
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Main Menu Options
Your phone has six main menu options: DirectLink Mode, Room Monitor, Handset Setup, Base Setup, Global Setup and
Deregister HS. You can change Room Monitor, and Global Setup settings from the base or from any registered
handset. DirectLink Mode, Handset Setup, and Deregister HS are only available from a handset. Base Setup is only
available from the base.
Main Menu Options (Handset)
Main Menu Options (Base)
Submenu
Main Menu
Submenu
Main Menu
Room Monitor
DirectLink Mode
Base Setup
Edit Voice Mail
Language
Contrast
Room Monitor
Handset Setup
Edit Voice Mail
Ringer Volume
Ringer Tones
Distinctive Ring
Auto Talk
Day & Time
CIDCW
Area Code
Dial Mode
Global Setup
Anykey Answer
Banner
Voice Mail Tone
Language
LCD Contrast
Key Touch Tone
Animation screen
Room Monitor
Day & Time
CIDCW
Area Code
Dial Mode
Global Setup
Deregister HS
Voice Mail Tone
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Default Settings
The default settings set from the factory match the features that most people use.
You may not need to change them. However, there are a number of options you
must set and entries you must make in memory to take full advantage of all the
phone features. The table below lists the default settings.
note
•The Dial Mode Setting
is pre-configured to
support VoIP. Do not
change this setting.
•CWDX must remain off.
Do not change this
setting.
•For Global Setup and
Deregister HS menu
options, make sure the
line is not in use and
the handsets are
within range of the
base.
Function
Edit Voice Mail
Ringer Volume
Ringer Tones
Distinctive Ring
Auto Talk
Anykey Answer
Banner
Handset
Base
Function
Day & Time
CW / CWDX
Area Code
Dial Mode
Voice Mail Tone
Handset
Base
None
High
SUN 12:00 AM
CW on/CWDX off
Flicker
On
-
-
-
-
-
None
Tone
On
Off
Off
" "
English
Level 5
Language
Contrast (LCD Contrast)
Key Touch Tone
Animation Screen
On
On
-
-
Room Monitor
(allow monitoring)
On
-
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Global Setup
If you change one of the global settings, you change that setting for all registered
handsets and the base. Only one station can change global settings at a time.
note
Setting Day and Time
Day & Time sets the day and time of your display.
•If you do not press a
key for two minutes
while setting Day and
Time, the phone will
return to standby.
1) Press the MENU soft key. Select the Global Setup
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menu, and then the Day & Time submenu option.
•Call Waiting Deluxe
(CWDX) may not be
supported by your
2) Press volume up/down to select the day of the week, ꢀꢀꢀꢀꢀ=ꢀꢆꢀ?
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and then the → soft key.
phone service provider.
3) Press volume up/down to set hour, and then press the → soft key.
4) Press volume up/down to set minute, and then press the → soft key.
5) Press volume up/down to choose AM or PM, and then press the SAVE soft key. You
will hear a confirmation tone.
Call Waiting
Caller ID on Call Waiting (CIDCW) displays the name and number of an incoming call
while you are on the line.
1) Press the MENU soft key. Select the Global Setup
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menu, and then the CIDCW submenu.
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2) Press volume up/down to select CW On/CWDX On, CW On/
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1-
CWDX Off, or CW Off/CWDX Off, and then press the OK
soft key. You will hear a confirmation tone.
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Setting the Area Code
If you can make a call by dialing only 7 digits (instead of 10), you can program
your local area code in your phone. If you get a call from within your area code,
you'll only see the 7-digit phone number. If you get a call from outside your area
code, you'll see all 10 digits.
note
If the area code
already been stored
in memory, the stored
area code will be
displayed. To change
it, use the DELETE
soft key and number
keys to enter the new
area code.
If your calling area requires 10-digit dialing, do not program this option.
1) Press the MENU soft key. Select the Global Setup
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menu, and then the Area Code submenu.
2) Press the number keypad (0-9) to enter a 3-digit area
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code.
3) Press the OK soft key. You will hear a confirmation tone.
Handset and Base Setup Menu Options
The following submenu options must be set separately for each handset and the
base.
Selecting a Ringer Volume
You can choose from one of three ringer volumes.
From the handset
1) Press the MENU soft key. Select the Handset Setup menu, and then the Ringer
Volume submenu.
2) Press cid/vol/ or redial/p/vol/
to select HIGH,
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LOW, or OFF.
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3) Press the OK soft key. You will hear a confirmation tone.
From the base
In standby mode, press volume
volumes (Off, Low, or High).
/
(up/down) to select one of three ringer
Selecting a Ringer Tone (Handset only)
Ringer Tone lets you choose from 10 ringer tones or 10 melodies:
- Ringers (Flicker, Clatter, Soft Alert, Wake Up, Light Bug, Beep Boop, Tone Board, Chip
Chop, Party Clap, Reminder)
- Melodies (Beethoven's Symphony #9 [Beethoven9], For Elise [Elise], We Wish You A Merry
Christmas [Merry- Xmas], Home Sweet Home [Hm Swt Hm], Lorri Song #6 [Lorri Song],
When Irish Eyes Are Smiling [Irish Eyes], Aura Lee, Let Me Call You Sweet Heart
[Sweetheart], Star Spangled Banner [Star Spngl], Old MacDonald [Old MacDld])
You must set the ringer tone separately on each handset.
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1) Press the MENU soft key. Select the Handset Setup
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menu, and then the Ringer Tones submenu.
2) Press cid/vol/ or redial/p/vol/
to move the
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pointer. You will hear the ringer or melody as you scroll
through the options.
3) When you reach the ringer tone you want, press the OK soft key. You will hear a
confirmation tone.
Distinctive Ring Setup (Handset only)
Distinctive Ring allows you to assign a designated ring tone to a stored phonebook
number. When a call is received and the caller ID information matches the
information in one of the phonebook entries, the phone uses the distinctive ring
assigned to that particular caller. You can assign distinctive rings to multiple
phonebook entries. Switching the setting to Distinctive Off disables distinctive
ringing: all incoming calls will have a normal ring tone. Switching to Distinctive On
activates all programmed distinctive rings.
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1) Press the MENU soft key. Select the Handset Setup
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menu, and then the Distinctive Ring submenu.
2) Press cid/vol/ or redial/p/vol/
to select On or
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Off.
3) Press the OK soft key. You will hear a confirmation tone.
Setting AutoTalk (Handset only)
AutoTalk allows you to answer the phone simply by removing the handset from the
cradle. You do not have to press any keys to answer the call.
1) Press the MENU soft key. Select the Handset Setup
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menu and then the AutoTalk submenu.
2) Press cid/vol/ or redial/p/vol/
to select On or
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Off.
3) Press the OK soft key. You will hear a confirmation tone.
Setting Anykey Answer (Handset only)
Any Key Answer allows you to answer the phone by pressing any number key, /tone/<,
*
or #/> on the handset.
1) Press the MENU soft key. Select the Handset Setup
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menu, and then the Anykey Answer submenu.
2) Press cid/vol/ or redial/p/vol/
to select On or
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1-
Off.
3) Press the OK soft key. You will hear a confirmation tone.
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Setting the True Banner (Handset only)
True Banner lets you customize the name your handset displays.
The name will be displayed on the LCD screen during Standby Mode, Intercom,
Intercom Hold, Room Monitor, DirectLink, and Copy Phonebook operation. The
banner name will be displayed on the receiving handset as well.
1) Press the MENU soft key. Select the Handset Setup
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menu, and then the Banner submenu.
2) Use the number keypad (0-9), /tone/<, #/>, or the
*
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DELETE soft key to enter or edit the name.
3) Press the OK soft key. You will hear a confirmation
tone.
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Selecting a Language
You can change which language the menu display will use. Choose from English,
French, or Spanish.
1) Press the MENU soft key. Select the Handset Setup or
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the Base Setup menu, and then the Language submenu.
2) Press volume up/down to choose English, Fran ﾕ ais
1-
(French), or Espa ﾂ ol (Spanish).
3) Press the OK soft key. You will hear a confirmation
tone.
Adjusting the LCD Contrast
Contrast adjusts the handset LCD brightness. Choose one of the 10 levels for
optimum viewing.
1) Press the MENU soft key. Select the Handset Setup or
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the Base Setup menu and then the LCD Contrast (for
handset) or the Contrast (for base) submenu.
2) Press volume up/down to adjust the contrast of the
LCD (10 levels.)
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3) Press the OK soft key. You will hear a confirmation tone.
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Setting the Key Touch Tone (Handset only)
Key Touch Tone is the tone your keypad makes when keys are pressed. You can turn
this tone on or off.
1) Press the MENU soft key. Select the Handset Setup
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1P
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menu and then the Key Touch Tone submenu.
2) Press cid/vol/ or redial/p/vol/
to select On or
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Off.
3) Press the OK soft key. You will hear a confirmation
tone.
Setting the Animation Screen (Handset only)
The Animation screen displays animation on the handset
LCD. The animations will be displayed on the LCD screen
during a call, ringer volume setting, when you hang up,
and so on.
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1) Press the MENU soft key. Select the Handset Setup
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menu and then the Animation Screen submenu.
2) Press cid/vol/ or redial/p/vol/
to select On or
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Off.
3) Press the OK soft key. You will hear a confirmation tone.
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The handsets have a variety of animation displays. Below are examples of the animation screens and
what they mean:
Turning on the phone
Hanging up the phone
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Confirmation (Done!)
Deleting (Deleted!)
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Find Handset/
Paging the Handset
Also, the animation display changes depending on the ringer volume setting.
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?
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Out of Range
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Unavailable
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Low Battery
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Using Your Phone
note
Calling with Packet8 service
• To call anywhere in the world, dial: country code + area code + number. For example, the
country code for the U.S. and Canada is "1." To call anywhere within the US or Canada,
dial: 1 + area code + number
For maximum range:
•Keep the antenna free
of obstruction.
• Anyone can call you at your Packet8 phone number.
•When the handset is
not in use place it in
an upright position.
•Do not hold the
Making and Receiving Calls
handset where you
would block the signal.
From the handset
speaker phone
From the base speaker phone
From the cordless handset
Remove the handset from the
charging cradle.
Remove the handset from the
charging cradle.
Dial the number.
Press
.
Dial the number.
Listen for the dial tone.
Dial the number.
Or
Press talk/flash.
OR
Press
OR
.
Making a Call
Correct
Remove the handset from the
charging cradle.
Remove the handset from the
charging cradle.
Dial the number and
Press talk/flash.
Listen for the dial tone.
Dial the number.
Press
.
press
.
Listen for the dial tone.
Dial the number.
Pick up the handset. (If Auto Talk is
on, the phone answers when you
remove the handset from the
charging cradle.)
Pick up the handset. (If Auto Talk is
on, the phone answers when you
remove the handset from the
charging cradle.)
Incorrect
Receiving a call
Hanging up
Press
Press
.
.
•Metal and reinforced
concrete may affect
cordless telephone
performance.
•For best performance
talk alternately with
the caller in a quiet
room. You can decrease
the speaker volume if
you or the other party
has difficulty hearing.
Press talk/flash. (If Any key Answer is
on, you can also press any key in the
number keypad.)
Press
.
Press end or return the handset to Press end or return the handset to
the cradle. the cradle.
When you dial the number in
standby mode, press the PAUSE soft
key. P appears in the display, which
represents a pause.
To enter a pause
within the dialing
sequence
When you dial the number in standby mode, press redial/p/vol/
appears in the display, which represents a pause.
.
P
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Switching to the Handset Speakerphone
To switch a call to the handset speakerphone, press during an
active call. The icon appears on the display screen while the
speakerphone is in use.
note
•To set "AutoTalk" and
"Anykey Answer", see
•For the location of the
handset and base
microphones, see
"Controls and
6. Position yourself as
near to the microphone
as possible.
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Call Waiting
If a call waiting tone sounds while you are on a call, press talk/flash on the
handset or flash on the base to accept the waiting call. There is a short pause, and
then you will hear the new caller. To return to the original caller, press talk/flash
on the handset or flash on the base again.
•If the line is in use by
another handset(s),
"Line In Use"
appears in the base's
display, and "InUse"
appears in the display
of all registered
handsets that are not
in use.
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Placing a Call on Hold
You can place a call on hold for 5 minutes. When 5 minutes has passed, the call is
disconnected, and the phone returns to standby mode.
note
1) During a call, press intcom/hold on the handset or
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While a call is on hold,
CIDCW can not be
received.
intcom on the base. The call will be put on hold.
If you leave a call on hold for more than 10 seconds, the
display screen will read,
on the handset display and
Hold
on the base display.
Line on Hold
2) To talk to the caller, press talk/flash or
on a handset or
on the base. The
phone will return back to the call.
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Redialing a Call
The last three phone numbers dialed can be quickly redialed from the handset or
the base. Redial numbers stored each handset and the base are independent from
each other.
note
•If the number exceeds
32 digits, only the first
32 digits are retained
in redial memory.
1) With the phone in standby mode, press redial/p/vol/
on the handset or the
REDIAL soft key on the base.
2) Press volume up/down to scroll through the last three dialed numbers.
3) Press talk/flash or
on the handset or
on the base. The selected number is
•If the redial memory is
empty, you will hear a
beep.
dialed.
4) To hang up, press end on the handset or
on the base.
You can also display the redial list with the handset in talk mode. Press the MENU
soft key, then select the redial menu. Press volume up/down to select the number
you want to dial. Press the DIAL soft key to redial the number.
Deleting a Redial Record (Handset only)
1) With the phone in standby mode, press redial/p/vol/
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2) Press cid/vol/ or redial/p/vol/
display the number to be deleted.
3) Press the EDIT soft key.
repeatedly to
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4) Press cid/vol/ or redial/p/vol/
soft key.
to choose Delete? and then press the OK
5) Press cid/vol/ or redial/p/vol/
to choose Yes.
6) Press the OK soft key. The redialed number is deleted.
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Storing a Redial Record (Handset only)
1) With the phone in standby mode, press redial/p/vol/
.
note
2) Press cid/vol/ or redial/p/vol/
repeatedly to display the number to be
stored.
3) Press the EDIT soft key, then select Store into PB?, and then OK soft key.
4) To complete the setting, follow the steps 3-8 in "Entering New Phonebook
•While charging a
handset, you can not
mute the ringer tone
for the handset.
Adjusting the Earpiece and Speaker Volume
You can select from among six volume levels on the
handset and ten levels on the base. Pressing the
volume up key or volume down key during a call will
change the earpiece or speaker volume. This setting
will remain in effect after the telephone call has ended.
If you press the volume up key when the earpiece is at
the maximum volume level, an error tone sounds.
•Any phones connected
to the PHONE port on
the back of the
UIP165P will still ring
even when ringer is
turned off.
The error tone also sounds if you press the volume
down key at the lowest volume.
Muting the Ringer
Ringer off (ring off)
The ringer off feature allows you to mute the ringer, the base, and any registered
handsets at the same time. The phone must be in standby mode. Press and hold ring
off on the base. You will hear a confirmation tone, and the ring off LED illuminates.
To cancel the ring off feature, press ring off again. You can also mute the ringer
tone while the phone is ringing by pressing ring off on the base.
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Temporarily Muting the Ringer
You can mute the ringer individually on each handset or the base. When the phone
is ringing, press the MUTE soft key on the base or the handset you want to mute or
end on the handset. This mute will last for the current incoming call only. The
ringer tone will return to the previous setting on the next incoming call.
note
Mute Microphone
On the handset
You can temporarily mute the microphone so that the
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caller cannot hear you. Press the MUTE soft key during a
call to mute the microphone. Mute On and appear in the
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display. To cancel muting, press the MUTE soft key again. Mute Off appears.
On the base
While using the base speakerphone, press mute on the base to mute the
microphone. Mute On and
appear in the display. To cancel muting, press mute
again or press
.
Mute Off appears.
If the battery pack is
completely drained,
the handset will not
beep when paging.
Find Handset
To locate the handset, press find hs on the base when the phone is in standby
mode. All registered handsets beep for 60 seconds, and Paging appears on the
handset display. To cancel paging, press any key on the handset or find hs on the
base.
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Traveling Out of Range
During a call, as you begin to move your handset too far from your base unit, noise
may increase. If you pass the range limits of the base unit, you will hear a beep and
see Out of Range on the display, and then the handset returns to standby mode.
note
If someone is using
another station in
Privacy Mode
Privacy Mode, System
Privacy Mode prevents interruption from other registered handsets or the base. This
works only when the phone is in use.
Busy Please try
later appears in the
display when you try to
join the call.
On the base
While you are talking on the speakerphone, press the PRIVACY soft key. Privacy
Mode On and
appear in the display. To exit the Privacy Mode, simply press the
PRIVACY soft key again.
On the handset
1) Press the MENU soft key on the handsets during talk mode.
2) Press cid/vol/ or redial/p/vol/
to select Privacy Mode, and then the OK
soft key.
Privacy Mode On and
Privacy Mode, simply repeat the same steps. Privacy Mode
Off appears.
appear in the display. To exit the
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Holding a Conference Call
If you have more than one handset, up to four people can participate in a
conference call.
3-Way Conferencing
• Outside line + Handset + Base (or Handset)
4-Way Conferencing
• Outside line + Handset + Handset + Base
You can easily join a call already in progress. Press talk/flash or
on the handset
or
on the base to join an current call. If you hang up, the other station will still
be connected to the call.
Using the Intercom
Paging from the handset
1) With the phone in standby mode, press intcom/hold.
2) Use cid/vol/ or redial/p/vol/
to select the station you want to page, and
then press the OK soft key. An intercom tone sounds on the station you are
paging.
3) If you select All, all other stations will be paged.
To cancel the intercom page, press the CANCEL soft key on the initiating handset.
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Paging from the base
1) With the phone in standby mode, press intcom.
2) Use volume
/
(up/down) to select the station you want to page, and
then press the OK soft key. An intercom tone sounds on the station you are
paging.
3) If you select All, all other stations will be paged.
To cancel the intercom page, press intcom or the CANCEL soft key.
Note:
• If you don't select a station to page within 30 seconds, the handset returns to standby
mode.
• If the paged station is busy or out of range, the phone returns to standby mode.
• If you receive an outside/intercom call or page while selecting the other handset (or the
base), the operation will be canceled.
• If the party does not answer within one minute, the operation is canceled.
Answering an intercom page
To answer the page, press the ANSWER soft key. On the handset, you can also press
talk/flash or intcom/hold. On the base, you can also press intcom or
.
Note: If AutoTalk is enabled, the handset will automatically answer the page when
you remove it from the cradle.
Hanging up an intercom call
To hang up the intercom call, press the END soft key. You can also end the call by
pressing end on the handset or intcom on the base.
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Transferring a Call
From the handset
1) During a call, press intcom/hold. The call will be put on hold, and the handset
will wait 10 seconds for a transfer command.
2) Use cid/vol/ or redial/p/vol/ to select the station you want to transfer the
call to, and then press the OK soft key. A paging tone sounds on the station you
are transferring the call to. If you select All, all other stations sound the paging
tone.
3) When the other station accepts the call, you will automatically be disconnected.
To rejoin the call, press talk/flash or
.
To cancel the transfer but leave the caller on hold, press the CANCEL soft key.
To cancel the transfer and speak to the caller again, press talk/flash or
.
From the base
1) During a call, press intcom. The call will be put on hold, and the handset will
wait 10 seconds for a transfer command.
2) Use volume
/
(up/down) to select the station you want to transfer
the call to, and then press the OK soft key. A paging tone sounds on the station
you are transferring the call to. If you select All, all other stations sound the
paging tone.
3) When the other station accepts the call, you will automatically be disconnected.
To rejoin the call, press
.
To cancel the transfer but leave the caller on hold, press the CANCEL soft key.
To cancel the transfer and speak to the caller again, press
.
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Accepting a transferred call
To answer the page, press the ANSWER soft key, talk/flash, or intcom/hold on the
handset (or speaker or intcom on the base). This will leave the caller on hold but
allow you to speak to the station that transferred the call. If AutoTalk is enabled,
you can also answer the page by simply picking up the handset.
note
•If you receive an
outside call or an
intercom call while
selecting the other
station, the operation
will be cancelled.
To accept the call and speak to the caller, press talk/flash or
on the base. The transferring station will be disconnected when you accept the
call.
on the hansdset or
To hang up the intercom call, press end or the END soft key on either handset (or
the END soft key or intcom on the base).
•If the party does not
answer within one
minute, the operation
is cancelled.
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Using One Touch Voice Mail Access
note
The UIP165P provides one-touch access to Packet8's voice mail service. Follow the
steps below to program the Packet8 access number into any registered handset(s):
1) Press the MENU soft key. Select the Handset Setup or Base Setup menu, and then
the Edit Voice Mail submenu.
The UIP165P's Voice
Mail Tone is already
configured to work with
Packet8's system. Do not
change the Voice Mail
Tone setting.
Edit V_mail No. appears.
2) Enter the Packet8 voice mail access number: **012-0555
3) Press the OK soft key.
To delete the current Voice Mail Access Number, delete all numbers in step2 using
the DELETE soft key and the OK soft key.
When you have messages the New Message LED will flash. To retrieve your messages,
simply press
on the handset or
soft key on the base. If you have not entered
the access number or it has been deleted, No Number Stored Store number in Menu
Setup appears on the handset (or No Number stored To store number press [MENU]
appears on the base) and you will hear a beep. The phone returns to standby mode.
Resetting the New Message LED
If the LED remains on after you’ve retrieved your messages, you may need to reset
the indicators. With the phone is in standby mode, press and hold find hs on the
base until the paging sound stops (about 5 seconds).
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Using the Phonebook and Speed Dial
note
Entering New Phonebook Entries and Speed Dial Numbers
You can store names and numbers in your phone's phonebook, search for names
alphabetically, and dial phonebook entries with just a few key presses. You can
store up to 50 numbers in the base and up to 100 numbers in each registered
handset.
When the memory is
full, you will hear a
beep and Memory Full
appears.
The phone uses the same memory to store phonebook entries and Caller ID
messages. If the shared memory is already full, the phone will not store any more
phonebook entries. You will have to delete some of the Caller ID messages before
you can store a new phonebook entry.
1) When the phone is in standby mode, press (phonebook).
ꢀ2JQPGDQQMꢀꢁꢀꢀꢂ
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ꢀꢀ
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•Base
•Handset
2) Press the STORE soft key. Store/Edit Name appears.
3) Enter the name (up to 16 characters) by using the
number keypad (see the "Entering letters and special
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㨫
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1-
If a name is not required, go to step 4. <No Name> will be used as the name.
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4) Press the OK soft key to store the name;
5VQTGꢀ'FKVꢁ0Qꢂ
ꢃꢄꢄꢅꢆꢄꢆꢇꢈꢉ
Store/Edit No. appears.
㨫
note
5) Use the number keypad, /tone/<, or #/> to enter the
*
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1-
phone number (up to 20 digits).
If you make an error, use the DELETE soft key to erase
the incorrect digits. When you are finished, press the
OK soft key to store the number.
•Selecting a phonebook
entry where a number
is already stored
overwrites the old
number. The new
number will be stored
in the phonebook
entry.
6) If you store the phonebook entry in the handset,
Distinctive Ring appears. Press volume up/down to
move the pointer to one of the Distinctive Ring options
and then press the OK soft key.
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7) Speed Dial appears. Press volume up/down to move the
pointer to select the Speed dial location (10 locations:
SPD1-SPD0).
8) Press the OK soft key. You will hear a confirmation
tone, and Done! appears in the display.
•The pause key counts
as one digit. Pressing
the PAUSE soft key on
the base or the redial/
p/vol/∨ on the
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1-
/QXKGU
ꢀꢁꢁꢂꢃꢄꢁꢂꢄꢅꢆꢇ
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handset more than
once increases the
length of the pause
between numbers. Each
pause represents a 2
seconds delay.
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Chain Dialing
The phonebook entries in the station are not limited to phone numbers. You can
also store a group of numbers (up to 20 digits) that you need to enter once your
call connects. This is referred to as Chain Dialing.
•If you choose not to
store a Distinctive
Ring, simply select the
"No Selectn" option.
An example of this is a bank account number. Store the account number in one of
the phonebook entries (refer to "Entering New Phonebook Entries and Speed Dial
account number, scroll through your phonebook entries until you find your account
number, and then press the DIAL soft key.
•If you choose not to
store the name/
number as a Speed
Dial, simply choose the
"No Selectn" option.
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Viewing the Phonebook
Your phone sorts phonebook entries in alphabetical order by name. You can view the
(phonebook) even while the phone is in use.
1) Press (phonebook).
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ꢀ
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If you open the phonebook during a call, only the
ꢀ
6QVCNꢂꢃꢄꢄ
?
BACK soft key will appear.
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&'.'6'
2) Press volume up/down or the number keypad to scroll through the phonebook
entries. Phonebook entries appear in alphabetical order (from first to last when
you press volume down from last to first when you press volume up).
You can also use the letters on the number keys to jump to any letter in the
alphabet. Press a number key (2-9 and 0) once for the first letter, twice for the
second letter, and so on. The first entry, that begins with the letter you entered
appears.
For example, to search for “Mother”, press 6 once. The phonebook opens on the
first entry that begins with “M”. Use volume up/down to scroll to the correct
phonebook entry.
note
3) To close the phonebook:
During a call, don't
press end on the
handset or the call will
be disconnected.
From Handset - press end (or the BACK soft key or talk/flash during a call).
From Base - press exit or the BACK soft key.
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Making Calls Using the Phonebook
From Standby Mode
1) When the phone is in standby mode, select the phonebook entry you want to dial
2) Press talk/flash or
on the handset or
on the base. The displayed number
on the base (or return the handset
is dialed.
3) To hang up, press end on the handset or
to the base).
From Talk Mode
1) Press talk/flash or
on the handset or
on the base.
2) Select the phonebook entry you want to dial (see "Viewing the Phonebook" on
page 46).
3) Press the DIAL soft key. The number in the displayed phonebook location is
dialed.
4) To hang up, press end on the handset or
on the base (or return the handset
to the base).
Speed Dialing
If you store a phone number in a speed dial memory location (10 locations: SPD1 -
SPD0), you can use the speed dialing feature. When the phone is in standby mode,
press and hold a number key (0-9) associated with the speed dial until the phone
number appears, and then press talk/flash or on the handset or
The number stored in the speed dial (SPD1 - SPD0) is dialed.
on the base.
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Editing or Erasing a Phonebook Entry
1) When the phone is in standby mode, press
.
ꢀꢀ
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ꢀ
ꢁ2JQPGDQQM
6QVCNꢂꢃꢄꢄ
2) Press volume up/down, or the number keypad to
select the phonebook entries (see "Viewing the
Phonebook" on page 46).
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?
%12;
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a. Editing the Stored Data
1) When the phonebook entry to be edited appears, press
the EDIT soft key. From the handset, and then select
Edit?. Store/Edit Name appears.
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㨫
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1-
2) Follow the steps 3 to 8 under "Entering New
editing operation.
3) Press the OK soft key. You will hear a confirmation tone.
b. Deleting the Stored Data
1) When the phonebook entry to be deleted appears,
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press the EDIT soft key on the handset or the DELETE
soft key on the base. From the handset, and then
select Delete?.
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Delete Memory? appears.
2) Press volume up/down to move the pointer to Yes.
3) Press the OK soft key. You hear a confirmation tone.
Deleted! appears in the display.
For the handset, to delete all stored data, with the phone in standby mode, press
.
Press the DELETE soft key. Delete All? appears. Select Yes, and press the OK soft key.
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Copying Phonebook Entries
Copy Phonebook allows you to transfer stored phonebook entries from one station to
another so you don’t have to manually re-enter names and numbers. You can transfer
one memory (phonebook entry) at a time, or all memory entries at once.
note
1) When the phone is in standby mode, press
.
If the memory entry on
the receiving handset is
full, and can not store
the phonebook entries,
you will hear a beep.
2) Press the COPY soft key.
3) Press volume up/down, to select the station you want
transfer the phonebook entries to and then press the OK
soft key.
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4) Press volume up/down to select One Memory or All
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Memories: and then press the OK soft key.
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1-
If you select All Memories, Are you sure? appears on the
display screen.
Press volume up/down to select Yes, and then press the OK soft key.
If you select One Memory, press volume up/down, or the
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number key (2-9 and 0) to select the phonebook entry
㨲ꢂ
㨱?
you want to export and then press the COPY soft key.
5) Copying and the receiving station name appear. When
the transfer is completed Done! appears.
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%#0%'.
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Caller ID and CIDCW (Caller ID on Call Waiting)
note
When the telephone rings, the Caller ID feature allows you to view the caller’s
name, phone number, date and time of call. With CIDCW (Caller ID on Call Waiting),
you will hear a call waiting tone while you are on a call, and the Caller ID data is
displayed. To accept the waiting call, press talk/flash on the handset or flash on
the base. Additionally, you can dial a number stored in the Caller ID list or save
data to your phonebook entries.
•Packet8 service comes
with Caller ID and Call
Waiting.
•If you answer a call
before the Caller ID
message is received
(for example, before
the second ring), the
Caller ID message will
not appear.
Important:
Caller ID messages and Phonebook entries share the same memory. Whatever
memory is not used for phonebook entries is available for Caller ID messages. If you
store all 100 phonebook entries in the handset or 50 entries in the base, your
phone will not be able to store Caller ID messages. When you have received enough
call to fill up the memory available for Caller ID messages, your phone will
automatically overwrite the oldest Caller ID message when the next Caller ID
message is received.
•When the call is
received via a telephone
company that does not
offer Caller ID service,
the caller’s phone
The date and time received
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,CPGꢃ5OKVJ
ꢁꢀꢇꢈꢉꢉꢉꢈꢀꢁꢅꢇ
number and name does
not appear. (This
includes some
international calls.)
Caller's name
Caller's phone number
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•When the call is via a
private branch exchange
(PBX), the caller's phone
number and name may
not appear.
•Handset
•Base
1) When the Caller ID message is received, the display shows the caller's phone
number along with the date and time. The incoming call information is stored in
the Caller ID record. If the Caller ID service includes the caller's name, the name
will appear in the display (up to 15 characters).
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You may receive any one of the following messages:
When invalid data is received; Incomplete Data
When a private name is received; Private Name
When a private number is received; Private Number
When an unknown name is received; Unknown Name
When an unknown number is received; Unknown Number
note
2) When you pick up the phone, the display changes to Talk.
(AutoTalk feature is set to on.)
•For the handset, icon
*
appears next to the
time to indicate this is
an unread message.
Data errors appear as "❚."
Once you view the new
message,the icon
Viewing the Caller ID List
You can view the Caller ID list through the handset or base during a call or when
the phone is in standby mode.
*
will disappear.
•For the base, the
number of calls from
the same Caller ID
appears next to the
received time. Once
you view the new
message, the number
will be cleared and
disappear.
1) With the phone in standby mode, press cid/vol/ on the handset or on the
base.
With the handset in talk mode, press the MENU soft key. Use volume up/down to
select Caller ID, then press the OK soft key. With the base in talk mode,
press
.
The summary screen appears. The screen shows the number of new messages and
total messages.
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2) To view the Caller ID messages in historical order (from new to old or from old to
new), repeatedly press volume down to scroll through the messages from the
latest to the earliest, or volume up to scroll back through the messages.
To search the Caller ID messages alphabetically, press the number key pad (2-9 and
0) with the letter associated with the first letter of the desired caller.
note
•During a call, don't
press end on the
handset or the call will
be disconnected.
Once you view the Caller ID list with alphabetical search, you cannot switch
back to historical order (from new to old or from old to new) unless you
exit and re-enter the operation.
•Once the Caller ID data
has been deleted, the
information cannot be
retrieved.
3) To finish viewing the Caller ID list:
From Handset - press end (or the BACK soft key or talk/flash during a call).
From Base - press exit key or the BACK soft key.
Deleting a Caller ID Record
1) When the phone is in standby mode, navigate to the
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Caller ID information to be deleted (see "Viewing the
Caller ID List" on page 51).
2) From the base, press the DELETE soft key. From the
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1-
handset, press the EDIT soft key, then select Delete?. Delete Caller ID appears.
3) Press volume up/down to choose Yes.
4) Press the OK soft key. You will hear a confirmation tone.
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Deleting All Caller ID names/numbers
1) When the phone is in standby mode, press cid/vol/ on the handset or
on
the base.
Press the DELETE soft key. Delete All? appears.
2) Press volume up/down to choose Yes.
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0Q
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1-
3) Press the OK soft key. You will hear a confirmation tone.
Calling a party from the Caller ID list
Standby mode
1) When the phone is in standby mode, select the desired Caller ID record (see "Viewing
2) To have the phone dial a "1" before the displayed Caller ID number, press /tone/
*
<. To have the phone dial the stored area code before the displayed Caller ID
number, press #/>.
3) Press talk/flash or
on the handset or
on the base. The displayed phone
number dials automatically.
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Talk mode
1) From the base
note
During talk mode, press to review Caller ID record.
From the handset
During talk mode, press the MENU soft key. Use volume up/down to select
Caller ID, then press the OK soft key.
2) Select the Caller ID message you want to dial (see "Viewing the Caller ID List" on
page 51).
3) When the Caller ID number is located, press the DIAL soft key and the number
will be dialed.
•If the Caller ID message
was received as a private/
unknown number, or the
message does not have
the number, you cannot
store the message in the
phonebook. If it was
received as private/
unknown name, the
message will be stored as
<No Name>.
Storing Caller ID records in the Phonebook
Records shown in the Caller ID list can be stored in the phonebook. The phone
number and name of the party on the Caller ID record can be stored in the phone
book without reentry.
1) When the phone is in standby mode, select the Caller ID message to be stored.
Then press the STORE soft key on the base or the EDIT soft key on the handset.
From the handset, then select Store into PB?, and then press the OK soft key.
Store/Edit Name appears. If the Caller ID message is already stored in memory,
you will hear a beep and This data is already stored !! appears. The number
will not be stored.
•If all 100 memory entries
are full, the Caller ID
message will be erased
from Caller ID list when
you store it in the
phonebook.
2) To complete the setting, follow the steps 3-8 in "Entering New Phonebook
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Special Features
note
The features in this section require a minimum of two handsets to
operate. To add additional handsets to your system, see "Expanding Your
•Handsets can be in
Direct Link mode while
other handsets are in
use.
Using the DirectLInk Two-Way Radio Feature
In DirectLink mode, a pair of handsets can function as two-way radios;
they can communicate with each other without the base unit or a telephone line.
You must have a minimum of two handsets to use this feature.
•While a handset is in
DirectLink mode, it will
not receive telephone
calls or intercom
pages.
Activating DirectLink Mode
1) Press the MENU soft key and select the DirectLink Mode
6QꢀGPVGT
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RTGUUꢀ='06'4?
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menu. To enter DirectLink mode press [ENTER] appears.
2) Press the ENTER soft key to enter DirectLink mode. You
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'06'4
will hear a confirmation tone, and DirectLink Mode
Complete appears.
3) To return to normal mode, press the CANCEL soft key
and then the OK soft key, or return the handset to the
cradle.
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Making a DirectLink Call
1) When the phone is in the DirectLink standby mode,
press the DirectLink soft key (example of DirectLink
from handset #1).
ꢀꢀꢀ570ꢀꢁꢂꢃꢄꢄ#
ꢀꢀꢀ*CPFUGVꢀꢅꢁ
&KTGEV.KPMꢀ/QFG
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&KTGEV.KPM
2) Select the handset to which you wish to DirectLink
with by pressing the number keys (0-9). Your handset
will then page the selected handset.
6Qꢀ&KTGEV.KPM
CꢀJCPFUGV
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3) On the receiving handset, press talk/flash, the
&KTGEV.KPM
ꢀꢀꢀ*CPFUGVꢀꢁꢂ
ANSWER soft key, or if Any Key Answer is on, press any
number key, /tone/<, or #/>.
*
'0&
4) When you finish your conversation, press end or the
END soft key on either handset. Return the handset to the cradle, or press the
CANCEL soft key and then the OK soft key to return to normal standby mode
(cancelling DirectLink mode).
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Using the Room/Baby Monitor
This feature allows you to monitor
sounds in another room. Place a
handset or the base in the room you
wish to monitor; it will function as a
microphone. The other station can be
set to function as a remote speaker,
allowing you to monitor sounds in the
room.
note
•This feature only works
when the handset(s) is
within the range of the
base.
•While a station is
monitored, it will not
receive telephone calls
or intercom page.
1) Press the MENU soft key and select
the Room Monitor menu.
2) Select the handset or the base you
want to monitor by using volume
up/down.
3) Press the OK soft key.
/QPKVQTKPI
㨭㨭ꢀ*CPFUGVꢀꢁꢂ
Monitoring appears on the handset and Room Monitor
appears on the base, and you hear sounds in the room
where the handset is installed.
'0&
4) To turn off the Room Monitor, press the END soft key, or end.
If you want to prevent other handsets from monitoring this one, press the MENU
soft key. Select the Handset Setup menu, and then the Room Monitor submenu.
Select Off and press the OK soft key.
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Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first. If these steps
do not solve your problem, please call our Customer Service Hotline at 1-800-297-1023. (Mon - Fri 7 am
to 7 pm, Sat/Sun 9 am to 5 pm, CST. The Customer Service Hotline is closed on holidays.)
Getting Help
If you have trouble connecting to your VoIP service
If you have questions about using your VoIP service.
If you have questions on how to use your phone, add extra handsets, program the phonebook, etc.
Understanding the LED Indicators
If you're having trouble with your UIP165P, the LEDs on the front panel can help identify the problem.
Phone
Status
Power
Status
LAN
Status
Call
Link Status
WAN
Status
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LED Statuses and Their Meaning
LED
Power
On
Off
Blinking
The UIP165P has power.
The UIP165P has registered with The UIP165P has not registered with Packet8
The UIP165P has no power.
NA
NA
Link
Packet8.
service.
The UIP165P detects a valid link
on its LAN port.
The UIP165P is receiving data on its
LAN port.
LAN
The UIP165P cannot detect a valid link.
The UIP165P detects a valid link
on its WAN port.
The telephone connected to this
port is in use or off hook.
The UIP165P is receiving data on its
WAN port.
WAN
Phone
The UIP165P cannot detect a valid link.
The connected phone is on hook (not in use). There is an incoming call.
While the UIP165P is downloading a firmware update or a new configuration file from Packet8, the LEDs will blink
several times.
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Resetting the UIP165P
There are two ways to reset the UIP165P: a power cycle restarts the unit, and a hard reset restores the
unit to factory defaults.
Power Cycle
Simply unplug the telephone UIP165P and plug it in again. This restarts the UIP165P and reloads the
configuration file.
Hard Reset
A hard reset restores the UIP165P to factory defaults. All configuration changes will be lost.
A: Unplug the UIP165P's AC adapter.
B: Insert a pin or bent-out paper clip into the RESET hole on the rear of the UIP165P and push the reset
button.
C: While holding the reset button pushed in, reconnect the UIP165P's AC adapter.
D: Hold the reset button for ten seconds and then release it. This sets the UIP165P main base back to
factory defaults.
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Local Area Reset
Many problems can be solved by resetting all the local network equipment. To perform a local area reset,
first power down all your local equipment: your modem, switch or router, UIP165P, and computer. Then,
restore power to the devices one at a time, starting with the one directly connected to the Internet and
working your way down:
If a local area reset does not restore connectivity, see Common Issues below.
Logging into the UIP165P's Configuration Utility
If you need to configure the UIP165P's router features or check settings while troubleshooting, you can
log into the UIP165P directly from your web browser.
A: Make sure your computer is directly connected to the UIP165P's LAN port.
B: Open an Internet Explorer browser window.
C: In the address line of the browser, type 192.168.88.1 and press ENTER.
D: Enter "admin" in the password field and press ENTER.
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Common Issues
For Terminal Adapter Features
Scenario
Check to see if...
Then try...
The pwr LED on the UIP165P is
off, or the power LED on your
modem is off.
Checking the power connection to the UIP165P, or your modem.
Making sure the cable between the UIP165P and your modem is
1) Securely connected to the UIP165P's WAN port.
2) Securely connected to your modem's LAN port
The wan LED on the UIP165P is
off and/or the LAN LED on your
modem is off.
3) Free of any frays, loose connectors, or other visible defects
Your UIP165P is
unable to connect
to the Internet.
1) Making sure the UIP165P is configured for DHCP or PPPoE (if your ISP uses
DHCP or PPPoE).
OR
The UIP165P doesn't have a valid 1) Making sure the first three parts of the UIP165P's IP address match you ISP's
IP address. (Login to the UIP165P
and check the WAN Status
screen.)
IP address and the fourth part is different
2) Making sure UIP165P's subnet mask exactly matches the subnet mask of you
ISP.
OR
1) Making sure the UIP165P's default gateway address is set to your ISP's IP
address.
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Scenario
Check to see if...
Then try...
Making sure the cable between the UIP165P and your computer is
1) Securely connected to the UIP165P's LAN port.
2) Securely connected to your computer's Ethernet card.
3) Free of any frays, loose connectors, or other visible defects.
The lan LED on the UIP165P is off
and/or the LINK LED on your
computer's Ethernet card is off.
Your computer doesn't have an IP
address. (In most Windows systems,
open a command prompt window
and enter the command ipconfig.)
1) Making sure your computer is configured for DHCP.
2) Making sure the UIP165P's DHCP Server is enabled.
Your computer is
unable to connect
to the Internet.
1) Making sure the first three parts of your computer's IP address match the
UIP165P's IP address and the fourth part is different.
2) Making sure your computer's subnet mask exactly matches the subnet mask of
the UIP165P.
Your computer's IP address and
subnet mask are on a different
network than the UIP165P's.
Making sure your computer's default gateway address is set to the UIP165P's IP
address.
The UIP165P is not the default
gateway for your computer.
1) Resetting the UIP165P.
2) Contacting Packt8 to verify the necessary SIP configuration settings.
Your UIP165P
main base is
unable to make or
receive calls.
The link LED is off.
The link LED is on.
Plugging a standard analog phone into the UIP165P's VoIP1 port. If this works,
your UIP165P may be damaged. Contact Uniden customer service.
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For Telephone Features
Symptom
Suggestion
• Make sure the AC adapter is plugged into the base or the charger (if you have more than one
handset) and wall outlet.
• Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handset are clean.
The charge LED won't illuminate
when the handset is placed in
the cradle.
• Move the handset and/or base away from metal objects or appliances and try again.
• Make sure that you are not too far from the base.
The audio sounds weak.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, and then reconnect it.
Can't make or receive calls.
• Make sure that you are not too far from the base.
• Make sure the line is not in use.
• If an outside call is already established, you can not make another outside call.
• Charge the batteries in the handset for 15-20 hours by placing the handset on the base or
charging cradle.
• Make sure that you are not too far from the base.
The handset doesn't ring or
receive a page.
Unavailable appears in
the display.
• Make sure that another station is not in use, and try the phone again.
• Make sure that you are not too far from the base.
• Keep the handset away from microwave ovens, computers, remote control toys, wireless
microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical
appliances.
Severe noise interference.
• Move to another location or turn off the source of interference.
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Symptom
Suggestion
• The handset was picked up before the second ring.
• The call was placed through a switchboard.
• Contact your service provider to verify the Caller ID settings. There can be a problem with your
Caller ID service.
Caller ID does not display.
• Charge the battery pack for 15-20 hours.
You cannot register the handset
at the base.
• Make sure that you have registered all handsets.
The station doesn't communicate
with other stations.
The station can't join the
conversation.
• Make sure there are not 2 handsets already using conference feature.
• Make sure that another station is not in privacy mode.
Room Monitor feature does not • Make sure to place the handset(s) within the range of the base.
work.
• Make sure that Room Monitor is set to On.
If you still have a problem.
• Call our customer hotline at 1-800-297-1023.
7
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Note on Power Sources
Warning
To avoid the risk of personal injury or property damage from fire or electrical shock,
only use the Uniden battery model and Uniden adapter model specifically
designated for this product.
Power Failure
During the period that the power is off, you will not be able to make or receive calls
with the telephone.
Caution
•
•
•
•
Use only the specified Uniden battery pack (BT-446).
Do not remove the batteries from the handset to charge them.
Never throw the battery into a fire, disassemble them, or heat them.
Do not remove or damage the battery casing.
Battery Life
With average use, the battery should give you about 5 hours of talk time and 7 days
of standby time. For optimum performance, return the handset to the cradle when it
is not in use.
Low battery alert
When the battery pack is very low, the phone is programmed to eliminate functions
in order to save power.
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The battery pack needs to be charged when:
- The empty battery icon appears.
ꢀꢀ.QYꢀ$CVVGT[
note
-
Low Battery appears in the display.
If the phone is in standby mode, none of keys will
operate. If you are on a call, complete your conversation as quickly as possible, and
return the handset to the cradle.
Even when the battery
pack is not being used,
it will gradually
discharge over a long
period of time. For
optimum performance,
be sure to return the
handset to the base unit
after each telephone
call.
Cleaning the battery charging contacts
To maintain a good charge, it is important to clean the
charging contacts on the handset once a month. Using water
only, dampen a cloth to clean the charging contacts. Then
make sure to go back over the charging contacts with a dry
cloth before returning the handset to the base to charge.
Caution: Do not use paint thinner, benzene, alcohol, or other
contacts
chemical products. Doing so can discolor the surface of the
telephone and damage the finish.
Battery replacement and handling
When the operating time becomes short, even after a battery is recharged, please
replace the battery. With normal usage, your battery should last about one year.
A replacement Uniden adapter or battery can be purchased by contacting the
Uniden Parts Department (see back page).
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General Information
The phone complies with FCC Parts 15. Operating temperature:
0 °C to +50 °C (+32 °F to +122 °F)
AC Adapter Information
AC Adapter part number: AD-1005
Input Voltage: 100-240 AC 50/60Hz
Output Voltage: 12V DC 1000mA
Battery Information
Battery part number: BT-446
Capacity: 800mAh, 3.6V
• To avoid damage to the phone use only Uniden AD-1005 and BT-446 with your phone.
• If the handset is left off of the base, the actual Talk mode duration will be reduced
respective to the amount of time the handset is off the base.
Specifications, features, and availability of optional accessories are all subject to
change without prior notice.
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Liquid Damage
Moisture and liquid may damage your cordless phone. Follow the steps below if your phone gets wet:
Case
Action
If the exterior plastic housing on the handset or
base is exposed to moisture or liquid.
Wipe off the liquid, and use as normal.
If moisture or liquid has entered the plastic housing Handset:
(i.e. liquid can be heard in the phone or liquid has
entered the handset battery compartment or vent
openings on the base).
1) Remove the battery cover and leave it off for ventilation.
2) Disconnect the battery pack. Leave the battery cover off and the battery pack
disconnected for at least 3 days.
3) Once the handset is completely dry, reconnect the battery pack and the battery
cover.
4) Recharge the handset's battery pack for 20 hours before using.
Base:
1) Disconnect the AC adapter from the base, cutting off electrical power.
2) Disconnect the telephone cord from the base.
3) Let dry for at least 3 days.
IMPORTANT: You must unplug the telephone line while recharging the battery
packs to avoid charge interruption.
CAUTION: DO NOT use a microwave oven to speed up the drying process. This will
cause permanent damage to the handset, base and the microwave oven.
After following these steps, if your cordless telephone does not work, please call
our Customer Service Hotline at 1-800-297-1023.
[ 6 9 ] L I Q U I D D A M A G E
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Important Safety Instructions
One Year Limited Warranty
Precautions!
When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to
persons, including the following:
Important: Evidence of original purchase is required for warranty service.
WARRANTOR: UNIDEN AMERICA CORPORATION ("Uniden") ELEMENTS OF
WARRANTY: Uniden warrants, for one year, to the original retail owner,
this Uniden Product to be free from defects in materials and
Before you read anything else, please observe the following:
Warning!
1. Do not use this product near water, for example, near a bathtub, wash
bowl, kitchen sink or laundry tub, in a wet basement or near a
swimming pool.
2. Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electric shock from
lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the
leak.
4. Use only the power cord and batteries indicated in this manual. Do
not dispose of batteries in a fire. They may explode. Check with local
codes for possible special disposal instructions.
Uniden America Corporation DOES NOT represent this unit to be
waterproof. To reduce the risk of fire, electrical shock, or damage to the
unit, DO NOT expose this unit to rain or moisture.
craftsmanship with only the limitations or exclusions set out below.
WARRANTY DURATION: This warranty to the original user shall terminate
and be of no further effect 12 months after the date of original retail
sale. The warranty is invalid if the Product is
Rechargeable Nickel-Metal-Hydride Battery Warning
(A) damaged or not maintained as reasonable or necessary, (B) modified,
altered, or used as part of any conversion kits, subassemblies, or any
configurations not sold by Uniden, (C) improperly installed, (D) serviced
or repaired by someone other than an authorized Uniden service center
for a defect or malfunction covered by this warranty, (E) used in any
conjunction with equipment or parts or as part of any system not
manufactured by Uniden, or (F) installed or programmed by anyone other
than as detailed by the owner's manual for this product.
• This equipment contains a rechargeable Nickel-Metal-Hydride battery.
• Nickel is a chemical known to state of California to cause cancer.
• The rechargeable Nickel-Metal-Hydride battery contained in this
equipment may explode if disposed of in a fire.
• Do not short-circuit the battery.
• Do not charge the rechargeable Nickel-Metal-Hydride battery used in
this equipment in any charger other than the one designed to charge
this battery as specified in the owner's manual. Using another charger
may damage the battery or cause the battery to explode.
SAVE THESE INSTRUCTIONS
CAUTION: Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
STATEMENT OF REMEDY: In the event that the product does not conform
to this warranty at any time while this warranty is in effect, warrantor
will either, at its option, repair or replace the defective unit and return it
to you without charge for parts, service, or any other cost (except
shipping and handling) incurred by warrantor or its representatives in
connection with the performance of this warranty. Warrantor, at its
option, may replace the unit with a new or refurbished unit. THE LIMITED
WARRANTY SET FORTH ABOVE IS THE SOLE AND ENTIRE WARRANTY
PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES ALL
OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS,
IMPLIED OR ARISING BY OPERATION OF LAW, INCLUDING, BUT NOT
LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR
PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states do not allow this exclusion or
limitation of incidental or consequential damages so the above limitation
or exclusion may not apply to you.
Rechargeable Nickel-Metal-Hydride
Batteries Must Be Recycled or
Disposed of Properly
The FCC Wants You To Know
Should you experience trouble with this equipment, please contact
Uniden customer service at 800-297-1023.
Changes or modifications to this product not expressly approved by
Uniden, or operation of this product in any way other than as detailed by
the owner's manual, could void your authority to operate this product.
This device complies with part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this phone. To insure
the safety of users, the FCC has established criteria for the amount of
radio frequency energy various products may produce depending on their
intended usage. This product has been tested and found to comply with
the FCC's exposure criteria. For body worn operation, the FCC RF exposure
guidelines were also met when used with the Uniden accessories supplied
or designed for this product. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines and should be avoided.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the
literature accompanying the appliance.
Uniden works to reduce lead content in our PVC coated cords in our
products and accessories.
Warning!
LEGAL REMEDIES: This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. This warranty
is void outside the United States of America and Canada.
The cords on this product and/or accessories contain lead, a chemical
known to the State of California to cause birth defects or other
reproductive harm. Wash hands after handling.
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after
following the instructions in the owner's manual you are certain that the
Product is defective, pack the Product carefully (preferably in its original
packaging). Disconnect the battery from the Product and separately
secure the battery in its own separate packaging within the shipping
carton. The Product should include all parts and accessories originally
packaged with the Product. Include evidence of original purchase and a
note describing the defect that has caused you to return it. The Product
should be shipped freight prepaid, by traceable means, to warrantor at:
I.C. Notice
RADIO EQUIPMENT
The term "IC:" before the radio certification number only signifies that
Industry Canada technical specifications were met.
Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
"Privacy of communications may not be ensured when using this
telephone".
Uniden America Service
4700 Amon Carter Blvd.
Fort Worth, TX 76155
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At Uniden, we'll take care of you!
Thank you for purchasing a Uniden product. If you have any questions or problems,
please do not return this product to the place of purchase.
If you have trouble connecting to your VoIP Service or have questions about your VoIP
service features
If you have questions on how to use your phone, add extra handsets, program the phonebook, etc.
Contact Uniden customer service at 800-554-7331, Monday-Friday, 8 am to 5 pm, CST, or visit the Uniden
website at www.uniden.com for documentation, FAQs, and troubleshooting tips.
Need a Part?
To order headsets, additional handsets, replacement batteries or other accessories, visit
Help for our Special Needs Customers
If you need special assistance due to a disability or have questions on the accessibility
features of this product, please call 1-800-874-9314 (voice or TTY)
May be covered under one or more of the following U.S. patents:
4,797,916 5,381,460 5,426,690 5,434,905 5,491,745 5,493,605
5,533,010 5,574,727 5,581,598 5,650,790 5,660,269 5,661,780
5,663,981 5,671,248 5,696,471 5,717,312 5,732,355 5,754,407
5,758,289 5,768,345 5,787,356 5,794,152 5,801,466 5,825,161
5,864,619 5,893,034 5,912,968 5,915,227 5,929,598 5,930,720
5,960,358 5,987,330 6,044,281 6,070,082 6,125,277 6,253,088
6,314,278 6,418,209 6,618,015 6,671,315 6,714,630 6,782,098
6,788,920 6,788,953 6,839,550 6,889,184 6,901,271 6,907,094
6,914,940
Other patents pending.
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REGISTER ONLINE TODAY!
THANK YOU FOR BUYING A UNIDEN PRODUCT.
©2005 Uniden America Corporation, Fort Worth, Texas. Contains additional foreign articles. Custom manufactured in China.
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