TRUE FOOD SERVICE EQUIPMENT, INC.
2001 East Terra Lane • P.O. Box 970 • O’Fallon, Missouri 63366
(636)-240-2400 • FAX (636)272-2408 • INT’L FAX (636)272-7546 • (800)325-6152
Parts Department (800)424-TRUE • Parts Department FAX# (636)272-9471
INSTALLATION MANUAL FOR TR, TA, & TG MODELS
TR1RRI-1S
TABLE OF CONTENTS
Safety Information
Safety Precautions
Proper Disposal
Connecting Electricity
Adapter Plugs
1
2
3
3
TR2R-2G
Installation / Operation Instructions
Ownership
4
Required Tools
4
Uncrating
Wire Size Chart
4
5
Locating & Installation of Leg/Castors
Leveling & Sealing Cabinet To Floor
Ramp Installation (Roll-In Cabinets)
Electrical Instructions
6
7
TR2RRT-2S-2S
8
9
Start-up
9
Digital Temperature Display
Shelving/Pilaster Installation - Operation
Defrost Time Clock Operation (Grasslin)
9
10-14
15
Maintenance, Care & Cleaning
Cleaning Condenser Coil
16-17
18
19-20
20
21
Temperature Control Adjustment
Stainless Steel Equipment Care & Cleaning
Light Bulb Replacement
Warranty (U.S.A. & Canada Only!)
*Spanish & Dutch version included.
CONGRATULATIONS!
You have just purchased the finest commercial
freezer, refrigerator, and heated cabinet available.
You can expect many years of trouble-free operation.
TR, TA, & TG Models
(Spec Series)
11/17/08-3k SB #897014
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True Food Service Equipment, Inc.
SAFETY INFORMATION
How to Maintain Your
Unit
to Receive the Most Efficient and
Successful Operation
You have selected one of the finest commercial refrigeration units made. It is
manufactured under strict quality controls with only the best quality materials
available. Your TRUE unit when properly maintained will give you many
years of trouble-free service.
WARNING!
Use this appliance for its intended purpose as described in
this Owner Manual.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
This refrigerator must be properly installed and
located in accordance with the Installation
Instructions before it is used.
NOTE: We strongly recommend that any
servicing be performed by a qualified
individual.
Do not allow children to climb, stand or hang
on the shelves in the refrigerator. They could
damage the refrigerator and seriously injure
themselves.
Unplug the refrigerator before cleaning and
making repairs.
Setting temperature controls to the 0 position
does not remove power to the light circuit,
perimeter heaters, or evaporator fans.
Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet.
Skin may stick to these extremely cold surfaces.
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
Keep fingers out of the “pinch point” areas;
clearances between the doors and between the
doors and cabinet are necessarily small; be
careful closing doors when children are in the
area.
1
1
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True Food Service Equipment, Inc.
SAFETY INFORMATION
DANGER!
RISK OF CHILD ENTRAPMENT
PROPER DISPOSAL OF THE REFRIGERATOR
Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are
still dangerous… even if they will sit for “just a few
days.” If you are getting rid of your old refrigerator,
please follow the instructions below to help pre-
vent accidents.
Refrigerant Disposal
Your old refrigerator may have a cooling system
that uses “Ozone Depleting ” chemicals. If you are
throwing away your old refrigerator, make sure the
refrigerant is removed for proper disposal by a
qualified service technician. If you intentionally
release any refrigerants you can be subject to
fines and imprisonment under provisions of the
environmental regulations.
Before You Throw Away Your Old Refrigerator
or Freezer:
Take off the doors.
Leave the shelves in place so that children may
not easily climb inside.
USE OF EXTENSION CORDS
NEVER USE AN EXTENSION CORD! TRUE will not warranty any equipment that has been connected
to an extension cord.
2
2
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True Food Service Equipment, Inc.
SAFETY INFORMATION
WARNING!
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet to
minimize the possibility of electric shock hazard
from this appliance.
Never unplug your refrigerator by pulling on the
power cord. Always grip plug firmly and pull
straight out from the outlet.
Repair or replace immediately all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end.
Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded.
When removing the refrigerator away from the
wall, be careful not to roll over or damage the
power cord.
If the outlet is a standard 2-prong outlet, it is your
personal responsibility and obligation to have it
replaced with the properly grounded 3-prong wall
outlet.
The refrigerator should always be plugged into
it’s own individual electrical circuit, which has a
voltage rating that matches the rating plate.
This provides the best performance and also
prevents overloading building wiring circuits which
could cause a fire hazard from overheated wires.
USE OF ADAPTER PLUGS
NEVER USE AN ADAPTER PLUG! TRUE will not warranty any equipment that has been connected to
an adapter plug.
North America Use Only!
NEMA plugs
TRUE uses these types of plugs.
If you do not have the right outlet
have a certified electrician install
the correct power source.
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3
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
INSTALLATION / OPERATION INSTRUCTIONS
OWNERSHIP
To insure that your unit works properly from the
first day, it must be installed properly. We highly
recommend a trained refrigeration mechanic and
electrician install your True equipment. The cost
of a professional installation is money well spent.
Before you start to install your True unit,
carefully inspect it for freight damage. If damage
is discovered, immediately file a claim with the
delivery freight carrier.
True is not responsible for damage incurred
during shipment.
REQUIRED TOOLS
Adjustable Wrench
Level
Phillips Head Screwdriver
UNCRATING
Step 1
The following procedure is recommended for
uncrating the unit:
A. Remove the outer packaging, (cardboard and
bubbles or styrofoam corners and clear plastic).
Inspect for concealed damage. Again, immedi-
ately file a claim with the freight carrier if there
is damage.
B. Move your unit as close to the final location as
possible before removing the wooden skid.
C. Remove door bracket on glass door models. Do
not throw this bracket away. For future cabinet
movement this bracket will need to be installed
so glass door does not receive any damage. (See
image for bracket removal)
Note: Keys for coolers with door locks are located
in warranty packets.
REMOTE UNITS (This section applies to
remotes only!)
• Contact True Technical Service for BTU
requirements.
• Remote cabinets must be ordered as remote.
We do not recommend converting for a standard
self contained to remote system.
• No wiring necessary between cabinet and
condensing unit.
• All remote cabinets must be hard wired.
• No castors available.
• All remote condensing units purchased from
True are 208/230 volts single phase.
• All remote cabinets come standard using 404A
refrigerant.
If you have any questions regarding this sec-
tion, please call True at 1-(800)-325-6152.
• All remote units come standard with expansion
valve, liquid line solenoid, heated condensate
pan, and defrost timer when applicable.
4
4
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
Wire Gauge for 2% Voltage Drop in Supply Circuits
115 Volt
Amps
Distance in Feet to Center of Load.
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Wire Gauge for 2% Voltage Drop in Supply Circuits
230 Volt
Amps
Distance in Feet to Center of Load.
20
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90
100
120
140
160
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
LOCATING
Step 2
C. Carefully upright cabinet.
A. Carefully lay the unit on its back to remove skid.
Removing
skid from
bottom of
cabinet.
Place packing material behind cabinet as a cushion.
When lifting unit remember to
leave the cabinet upright for 24 hours before
plugging into power source.
B. Remove skid by unscrewing all base rail anchor
brackets. Place skid to the side.
INSTALLATION OF LEGS AND CASTORS
Important Safeguard for installation of leg/castor (Images 1-5 demonstrate procedure)
Step 3
side. (diagonally)
Securing Castors and Legs
B. Install the desired number of shims, making sure
the slot of the shim is in contact with the threaded
stem of the castor.
To obtain maximum strength and stability of the
unit, it is important that you make sure each castor
is secure. Legs are hand-tightened securely against
the lower rail assembly. The bearing race on the
castor of the top edge of the leg must make firm
contact with the rail.
C. If more than one shim is used, turn the slot at a
90° angle so they are not in line.
D. Turn the bearing race clockwise to tighten and
secure the castor by tightening the anchoring bolt
with a 3/4 inch open-end wrench, socket, or the
tool provided.
Unit leveling
Four leveling shims have been provided for
leveling castored units positioned on uneven
floors. Shims must be positioned between rail
end and bearing race.
CAUTION
To avoid damage to lower rail assembly,
slowly raise unit to upright position.
A. Turn the bearing race counter-clockwise until
the cabinet is level. Level front to back and side to
1
2
3
Thread castor into the underside of
cabinet frame rail.
Use the tool provided to tighten the
castor into place.
For leveling, insert the shim between
the castor and frame rail.
4
5
The end of the leg is adjustable to
Thread leg into cabinet bottom frame rail.
easy leveling.
6
6
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
LEVELING
Step 4
E. Free plug and cord from the top of the cabinet
(do not plug in).
A. Set unit in its final location. Be sure there is
adequate ventilation in your room. Under extreme
heat conditions, (100°F+, 38°C+), you may want to
install an exhaust fan.
F. The unit should be placed close enough to the
electrical supply so that extension cords are never
used.
Warning
Warning
Warranty is void if ventilation is insufficient.
Compressor warranties are void if the unit is
more than 7 ft. (2.1m) from plug-in connection.
B. Proper leveling of your True cooler is critical
to operating success (for non-mobile models).
Effective condensate removal and door operation
will be effected by leveling.
C. The cooler should be leveled front to back and
side to side with a level.
D. Ensure that the drain hose or hoses are
positioned in the pan.
SEALING CABINET TO FLOOR
Optional
A. It may be necessary to seal the cabinet to the
floor for local sanitary codes or if the customer so
desires. TRUE recommends either of the following
methods:
B. Using a vinyl cove base trim as produced by
Armstrong, Johnson, or Kentile (available at floor
covering suppliers) or using mastics available at
hardware stores.
C. When applying the cove base trim, thoroughly
clean both the cabinet and floor of dirt and grease.
Apply a recommended contact cement to the cove
base trim. After cove base trim has dried, fill in
cracks and joints with a caulking material.
D. When applying a mastic, draw an outline of the
cabinet on the floor. Raise and block the front side
of the cabinet. Apply a bead of mastic to the floor
1/2” inside the outline drawn. Lower the cabinet.
Raise and block the rear side of the cabinet. Apply
the bead of mastic, lower the cabinet.
7
7
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
RAMP INSTALLATION FOR ROLL-IN CABINETS
Once the cabinet is in its final location and level the
roll-in ramp can be installed. The ramp has three
slotted holes in back. These slotted holes slide
over three thumb screws located in the front of the
cabinet near the floor (See Image 1).
1
2
4
3
8
8
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
ELECTRICAL INSTRUCTIONS
Step 4
True requires that a sole use circuit be dedicated
for the unit. Failure to do so voids warranty.
A. Before your new unit is connected to a
WARNING
power supply, check the incoming voltage with a
voltmeter. If anything less than 100% of the rated
voltage for operation is noted, correct immediately.
Compressor warranties are void if compressor burns
out due to low voltage.
WARNING
B. All units are equipped with a 7 ft. (2.1m) service
cord, and must be powered at proper operating
voltage at all times. Refer to cabinet data plate for
this voltage.
Power supply cord ground should not be removed!
NOTE
To reference wiring diagram - locate the diagram
inside large junction box on top of unit.
STARTUP
NOTE
Step 5
If the unit is disconnected or shut off, wait five
minutes before starting again.
A. The compressor is ready to operate. Plug in the
cooler.
RECOMMENDATION
B. Temperature control set at No. 4 position gives
refrigerators an approximate temperature of 35°F
and freezers an approximate temperature of -10°F.
Allow unit to function several hours, completely
cooling cabinet before changing the control setting.
Before loading product we recommend you
run your True unit empty for two to three days.
This allows you to be sure electrical wiring and
installation are correct and no shipping damage
has occurred. Remember, our factory warranty
does not cover product loss!
C. Excessive tampering with the control could
lead to service difficulties. Should it ever become
necessary to replace temperature control, be sure it
is ordered from your True dealer or recommended
service agent.
REPLACEMENT PARTS
TRUE maintains a record of the cabinet serial
number for your cooler. If at any time during
the life of your cooler, a part is needed, you
may obtain this part by furnishing the model
number and serial number to the company from
whom you purchased the cooler. Call Toll-Free:
(800)-424-TRUE (Direct to Parts Department).
(800)-325-6152 (U.S.A. & Canada only) or call:
(636)-240-2400.
D. Good air flow in your True unit is critical. Be
careful to load product so that it neither presses
against the back wall, nor comes within four
inches of the evaporator housing (Interior Top).
Refrigerated air off the coil must circulate down the
back wall.
DIGITAL TEMPERATURE DISPLAY
The digital temperature display can view ˚C or ˚F.
To achieve this, there is a small plug that will need
to be removed to achieve ˚C reading. See image 1
for
temperature display location. If the plug is kept
in the back of the digital display ˚F will be viewable.
See images for reference. When temperature display is
in ˚C mode place the plug in a safe place so it can be
easily reinstalled for ˚F reading.
Image 1 (Rear of Rainshield)
˚C
˚F
Image 2
Image 3
9
9
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
Note:
The package containing the pilasters will have the same serial number as cooler. Please check to make sure
these serial numbers are the same. Please see pages 14-15 on shelving diagrams for your specific model.
PILASTER INSTALLATION & OPERATION
True TR, TA, and TG cabinets are available with
four different shelving / tray slide options.
Installation Procedures (Wire Shelves):
Chrome, Stainless, or PVC coated wire shelves
come with knob style shelf supports (image 1) and
plastic plugs (image 3). Note that heated cabinets
use shelf standards (see page 13).
Type Kit #1. Angle Type Tray Slide
Type Kit #2. Rod Style Tray Slide
Type Kit #3. Universal Tray Slide
Screw in the knob style shelf supports in the
desired height (remember all supports will need
to be installed at the same height to keep the shelf
level.
Type Kit #4. Chrome Shelves & Shelf Supports
Required Tools:
Standard Screwdriver (Flathead)
Rubber / Plastic Mallet
Tape Measure
Once the shelves are installed plug the remain-
ing threaded holes with the plastic plugs provided
(see image 3).
Type Kit #4 Chrome Shelves or PVC Coated Shelves
Pilaster Installation
(Side Wall of
Cabinet)
1
4
5
Pilaster Installation
Two and Three
Door Models
(Middle of Wall in
Rear of Cabinet)
2
Pilaster Installation
(Back Wall of
Cabinet / Two
& Three Door
Models)
White plastic
plugs go into
the threaded
holes when they
are not used by
the different
shelving sys-
tems. (not avail-
able in heated
cabinets)
3
6
10
10
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
PILASTER INSTALL/OPERATION CONTINUED...
slides into the Pilasters with a rubber Mallet.
Installation Procedures (Pilasters):
Angle & Rod Type shelving uses a 18 1/8”
distance between Pilasters. Universal Tray slides
have a 21 1/4” distance between Pilasters. (See
Image14).
Install slotted thumb screws into threaded holes
along the inside wall of the cabinet.
Slide pilasters into position behind the slotted
screws. Leave all of the thumb screws loose for
adjustments when installing tray slides.
After the pilasters are installed the Universal
Tray, Angle Type Tray, and Rod Style Tray Slides
will slide into the pilasters (See Images 7-12).
When disassembling or changing tray slides a
rubber mallet may be used to take out the different
tray slides. Gently tap on the under side of the tray
slide to loosen it from the pilaster.
It is critical to measure from the center of the
square hole on the front pilaster to the center hole
of the rear pilaster. This measurement should
be 24 5/8” (See Image 13). Do the same on the
opposite side of cabinet for single door. Make
sure the measurement (24 5/8”) is the same in the
center pilasters in 2 and 3 door units. Tap the tray
Top view (Critical Measurement side to side)
(Critical Measurement Front to Rear Pilasters)
18 1/8”
Angle Type &
Rod Type
21 1/4”
Universal
Tray Slide
13
14
Type Kit #2 (Rod Style Tray Slide)
Type Kit #1 (Angle Type Tray Slide)
Type Kit #3 (Universal Tray Slide)
9
11
7
10
8
12
11
11
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
HEATED CABINET SHELVING INSTALLATION/
OPERATION
INSTALLING SHELF STANDARDS IN
HEATED CABINETS: (See Image 2)
SHELF INSTALLATION:
A. Hook shelf clips onto shelf standards.
A. When installing shelf standards make sure the
numbers on the standards are facing up. These
numbers help with installing shelf clips at a level
height.
B. Position all four shelf clips equal in distance
from the floor for flat shelves.
C. Shelves are oriented so that cross support bars
are facing down.
B. All standards are installed in the upper most
threaded hole near the ceiling of the cabinet. This
will leave a threaded hole vacant below each shelf
standard. A plastic plug is provided to cover the
open threaded slot.
D. Place shelves on shelf clips making sure all cor-
ners are seated properly.
Ceiling of Cabinet
Thumb
Screw
Shelf
Standards
Shelf
Standards
Image 2
Shelf
Shelf
Shelf
Clip
Image 1
12
12
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
21 1/4"
CRITICAL
22 7/8" (TYP)
18 3/16"
CRITICAL
2 1/8"
5/8"
18 3/16"
CRITICAL
21 1/4"
CRITICAL
2 1/8"
5/8"
BACK GUARD
890385
BACK GUARD
890385
PILASTER A
890076
PILASTER E
890080
PILASTER E
890080
PILASTER A
890076
24 5/8"
PILASTER D
890079
24 5/8"
PILASTER B
890077
PILASTER D
890079
PILASTER B
890077
TA/TG/TR2RPT-2S-2S
#1 TRAY SLIDE
UNIVERSAL TRAY SLIDE
PART #890071
TA/TG/TR2R-2S/2F-2S
PART #890070
#1 TRAY SLIDE
PART #890070
UNIVERSAL TRAY SLIDE
PART #890071
18 3/16"
CRITICAL
2 1/8"
18 3/16"
CRITICAL
2 1/8"
BACK GUARD
890385
BACK GUARD
890385
PILASTER E
890080
PILASTER E
890080
PILASTER B
890077
PILASTER B
890077
TA/TG/TR2RPT-2S-2S
#2 TRAY SLIDE
PART #890075
WIRE SHELF
PART #890097
TA/TG/TR2R-2S/2F-2S
#2 TRAY SLIDE
PART #890075
WIRE SHELF
PART #890082
TA, TG, TR2RPT-2S-2S
TA, TG, TR1RPT-1S-1S
18 3/8"
TA, TG, TR2R-2S/2F-2S
TA, TG, TR1R-1S/1F-1S
3 5/8"
(TYP)
18 3/8"
3 5/8"
(TYP)
CRITICA
CRITICA
3 5/8"
(TYP)
18 3/8"
CRITICA
L
3 5/8"
(TYP)
18 3/8"
CRITICAL
BACK GUARD
890385
BACK GUARD
890385
PILASTER C
890078
PILASTER C
890078
24 5/8"
PILASTER C
890078
PILASTER C
890078
24 5/8"
TA/TG/TR1RPT-1S-1S
#1 TRAY SLIDE
PART #890070
TA/TG/TR1RPT-1S-1S
#2 TRAY SLIDE
PART #890075
TA/TG/TR1R-1S/1F-1S
#1 TRAY SLIDE
PART #890070
TA/TG/TR1R-1S/1F-1S
#2 TRAY SLIDE
PART #890075
2 1/8"
(TYP)
21 3/8"
CRITICA
2 1/8"
(TYP)
21 3/8"
CRITICAL
BACK GUARD
890385
BACK GUARD
890385
PILASTER B
890077
PILASTER B
890077
TA/TG/TR1R-1S/1F-1S
UNIVERSAL TRAY SLIDE
PART #890071
TA/TG/TR1R-1S/1F-1S
WIRE SHELF
TA/TG/TR1RPT-1S-1S
UNIVERSAL TRAY SLIDE
PART #890071
TA/TG/TR1RPT-1S-1S
WIRE SHELF
PART #890081
PART #890096
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
18 3/16"
CRITICAL
21 1/4"
CRITICAL
18 3/16"
CRITICAL
2 1/8"
2 1/8"
3 5/8"
(TYP)
18 3/8"
CRITICAL
3 5/8"
(TYP)
18 3/8"
CRITICAL
BACK GUARD
890385
BACK GUARD
890385
BACK GUARD
890385
PILASTER E
890080
PILASTER B
890077
PILASTER D
890079
24 5/8"
BACK GUARD
890141
BACK GUARD
890141
PILASTER B
890077
PILASTER E
890080
24 5/8"
PILASTER G
890140
PILASTER G
890140
TA/TG/TR3R-3S/3F-3S
UNIVERSAL TRAY SLIDE
PART #890071
#1 TRAY SLIDE
PART #890070
#2 TRAY SLIDE
PART #890075
18 3/16"
CRITICA
18 1/8"
CRITICAL
21 1/4"
CRITICAL
2 1/8"
5/8"
BACK GUARD
890385
BACK GUARD
890385
BACK GUARD
890385
PILASTER E
890080
PILASTER A
890076
TA/TG/TR1DT-2HS
#1 TRAY SLIDE
PART #890070
TA/TG/TR1DT-2HS
#2 TRAY SLIDE
PART #890359
24 5/8"
PILASTER E
890080
PILASTER D
890079
PILASTER B
890077
2 1/8"
(TYP)
21 3/8"
CRITICAL
BACK GUARD
890141
TA/TG/TR3R-3S/3F-3S
#2 TRAY SLIDE
PART #890075
#1 TRAY SLIDE
PART #890070
UNIVERSAL TRAY SLIDE
PART #890071
BACK GUARD
890141
BACK GUARD
890385
BACK GUARD
890385
BACK GUARD
890385
PILASTER F
890139
TA/TG/TR1DT-2HS
UNIVERSAL TRAY SLIDE
PART #890071
TA/TG/TR1DT-2HS
WIRE SHELF
PART #890081
TA/TG/TR3R-3S/3F-3S
WIRE SHELF
PART #890082
WIRE SHELF
PART #890081
WIRE SHELF
PART #890082
TA, TG, TR3R-3S/3F-3S
TA, TG, TR1DT-2HS
TA, TG, TR2DT-2S
BACK GUARD
890304
2 1/8"
(TYP)
18 1/4"
CRITICAL
21 1/4"
CRITICAL
5/8"
(TYP)
2 1/8"
(TYP)
18 1/4"
CRITICAL
BACK GUARD
890385
BACK GUARD
890385
BACK GUARD
890304
PILASTER B
890077
PILASTER B
890077
PILASTER H
890302
24 5/8"
TA/TG/TR2DT-2S
TA/TG/TR2DT-2S
COOLER SIDE
#2 TRAY SLIDE
PART #890075
FREEZER SIDE
WIRE SHELF
PART #890305
COOLER SIDE
FREEZER SIDE
UNIVERSAL TRAY SLIDE
PART #890071
#1 TRAY SLIDE
PART #890070
2 1/8"
(TYP)
BACK GUARD
890385
5/8"
(TYP)
21 1/4"
CRITICAL
18 1/4"
CRITICAL
18 1/4"
CRITICAL
2 1/8"
(TYP)
BACK GUARD
890385
BACK GUARD
890304
BACK GUARD
890304
PILASTER I
890303
PILASTER I
890303
PILASTER A
890076
TA/TG/TR2DT-2S
TA/TG/TR2DT-2S
FREEZER SIDE
WIRE SHELF
PART #890305
FREEZER SIDE
#1 TRAY SLIDE
PART #890070
COOLER SIDE
UNIVERSAL TRAY SLIDE
PART #890071
COOLER SIDE
#2 TRAY SLIDE
PART #890075 (BOTTOM HALF SECTION)
PART #890712 (TOP HALF SECTION)
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
FREEZERS DEFROST TIME CLOCK
OPERATION (Grasslin Timer)
Your True freezer contains a defrost system
that is temperature terminated, however the
time clock has been designed with a time
termination back-up so that the defrost peri-
od will not exceed thirty minutes. While
True requires a minimum 3 defrost periods
not to exceed 30 minutes the procedure on
this page should be followed to customize
your specific needs.
RECOMMENDED DEFROST
SETTINGS:
STEP 1
The white tabs located on the outmost area
of the time clock have been factory set
for (6:00 a.m., 2:00 p.m., and 10:00 p.m.).
Each tab represents 15 minutes of defrost
time. Notice that at each defrost time two
white tabs are set for 15 minutes each for a
total of 30 minutes of defrost.
True Manufacturing has factory set your
defrost time clock to a recommended time
and duration defrost scenario. All refrig-
eration equipment operating below 30°F
will accumulate frost on the evaporator
coil and will require routine defrost. Your
True equipment has been designed for three
defrost periods (6:00 a.m., 2:00 p.m. and
10:00 p.m.). If you decide to deviate from
these defrost time settings please follow the
procedures for adjustment below.
Notice:
STEP 2
If timer is not set for a minimum of 3
defrost per day for 30 minutes each, the coil
may develop excessive frost. This may lead
to system failure and product loss, which is
not covered under warranty.
In order to program the time to begin the
defrost cycle, flip the white tabs out to set
the defrost time. To eliminate a defrost
time flip the white tabs back toward the
center of the Defrost Timer.
REQUIRED TOOLS:
•
•
Phillips Screwdriver
1/4” Nut Driver or Socket
The following procedure may be fol-
lowed to customize your needs.
STEP 3
True recommends a 30 minute defrost cycle
three times per day.
Locating The Defrost Timer:
Take off the timer box lid by removing four
(4) corner screws.
High usage, high temperature, and
high humidity may require 4 defrost
settings per day.
Single Door Models:
Defrost timer is located in top of the cabinet
in the timer box connected to the evaporator
housing.
WARNING:
Always follow the manufactur-
er’s
recommended settings when
programming the amount and duration
of the defrost cycles.
Two Door Models:
Defrost timer is located in top of the cabinet
in timer box connected to the evaporator
housing.
Three Door Models:
Defrost timer is located on top and right-
hand side of the cabinet. The timer is in
the timer box connected to the side of the
condenser housing.
Defrost Timer Box Image 1
Setting the timer:
(UNPLUG UNIT FROM
POWER SUPPLY!)
Outer most dial. White tabs represent 15
minutes of defrost time.
DO NOT SET THE TIME BY
ROTATING THE “OUTER” DIAL.
Turn the minute hand clockwise until the
time of day on the outer dial is aligned with
the triangle marker on the inner dial (two
o’clock position).
Time of day.
Adjusting The Defrost Timer:
(time initiated, time or temperature termi-
nated)
Inner most dial.
Defrost Timer Image 2
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
MAINTENANCE, CARE & CLEANING
CLEANING THE CONDENSER COIL
When using electrical appliances, basic safety precautions should be followed, including the following:
Disconnect power to unit.
Three door units will need the rainshield removed to
easily access the condenser coil for cleaning. Back
out the top screws (see image 2) and the bottom
screws (see image 3) anchoring the rainshield.
Unplug the wires connected to the rear of the digital
temperature thermometer (see image 3) and set the
rainshield to the side.
NOTE (For Three Door Units Only): Remember to
mark which wire plugs into the rear of the digital tem-
perature thermometer for easy assembly of the rain-
shield.
2
3
Clean off accumulated dirt from the condenser coil
and the fan with a stiff bristle brush. After brushing
the components off vacuum all dirt residue from the
coil, fan, and surrounding areas.
Three Door Freezer unit
(Rainshield Removal/top
screws)
Three Door Freezer unit
(Rainshield Removal / bottom
screws)
NOTE: Single door freezer models are supplied with
a long handle stiff bristle brush. This brush is used to
reach through tight clearances when cleaning the con-
denser coil. (See Image 1)
4
Digital Temperature Control Connections.
(Rainshield Removal)
1
Single Door Freezer unit
(Brush Provided)
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
IMPORTANT WARRANTY INFORMATION
Condensers accumulate dirt and require cleaning every 30 days. Dirty condensers result in compressor
failure, product loss, and lost sales... which are not covered by warranty.
If you keep the Condenser clean you will minimize your service expense and lower your electrical costs.
The Condenser requires scheduled cleaning every thirty days or as needed.
Air is pulled through the Condenser continuously, along with dust, lint, grease, etc.
A dirty Condenser can result in NON-WARRANTEED part & Compressor Failures, Product Loss, and
Lost Sales.
Proper cleaning involves removing dust from the Condenser. By using a soft brush, or vacuuming the
Condenser with a shop vac, or using CO2, nitrogen, or pressurized air.
If you cannot remove the dirt adequately, please call your refrigeration service company.
On the Spec Series units the condenser is accessible on the top of the unit. On certain models you
must remove the cabinet rainshield to expose the Condenser. (TR, TA, and TG models)
The Condenser looks like a group of vertical fins. You need to be able to see through the condenser for
the unit to function at maximum capacity. Do not place filter material in front of condensing coil. This
material blocks air-flow to the coil similar to having a dirty coil.
THE CLEANING OF THE CONDENSER IS
NOT COVERED BY THE WARRANTY!
HOW TO CLEAN THE CONDENSER:
1. Disconnect the electrical power to the unit.
2. Remove the rainshield.
3. Vacuum or brush the dirt, lint, or debris from the finned condenser coil.
4. If you have a significant dirt build up you can blow out the condenser with compressed air.
(CAUTION MUST BE USED to avoid eye injury. Eye protection is recommended.)
5. When finished be sure to replace the rainshield. The rainshield protects the condenser.
6. Reconnect the electrical power to the unit.
If you have any questions, please call True Manufacturing at 636-240-2400 or 800-325-6152 and ask for
the Service Department. Service Department Availability Monday-Friday 7:30 a.m. to 5:30p.m.
and Saturday 7:45 a.m. to 11:45 a.m. CST.
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
TEMPERATURE CONTROL ADJUSTMENT FOR
HIGH ALTITUDE ONLY!
TERMS:
__________ STEP 4 ___________
Cut-out - Temperature sensed by the
For high elevation installations, it
may be necessary to “warm-up” the
set points. To make the adjustment,
insert the appropriate tool in each
adjustment screw and turn
1/4 of a revolution clockwise (to the
right). This procedure will adjust
both the cut-in and cut-out about 2°F
warmer.
controller that shuts the compressor
off.
Cut-in - Temperature sensed by the
controller that turns the compressor
on.
REQUIRED TOOLS
• Phillips Head Screwdriver
• 5/64” or 2 mm Allen Wrench
• T-7 Torx Wrench
__________ STEP 5 ___________
Make sure to reconnect the pink wire
to the proper spade terminal when
reinstalling.
__________ STEP 1 ___________
Unplug the cooler.
__________ STEP 2 ___________
Remove the screws that secure the
temperature control to the inset box
lower left side of the cabinet (when
facing the front of the cabinet).
Danfoss Temperature Control (High Altitude Only!)
__________ STEP 3 ___________
Pull out gently from cabinet.
Cut-out Adjustment Screw Allen (5/64”
or 2 mm) (clockwise for warmer)
Cut-in Adjustment Screw Torx (T-7)
(clockwise for warmer)
NOTE:
Mechanical temperature
controllers are affected when
functioning at high altitude.
The cut-in and cut-out
temperatures will be colder than
when the controller functions
closer to sea level
Compressor Connection(pink)
Compressor Connection
(pink)
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
Stainless Steel Equipment Care and Cleaning
CAUTION: Do not use any steel wool, abrasive or chlorine based products to clean stainless
steel surfaces.
Stainless Steel Opponents
There are three basic things which can break down your stainless steel’s passivity layer and allow
corrosion to rear its ugly head.
1) Scratches from wire brushes, scrapers, and steel pads are just a few examples of items that can be
abrasive to stainless steel’s surface.
2) Deposits left on your stainless steel can leave spots. You may have hard or soft water depending on
what part of the country you live in. Hard water can leave spots. Hard water that is heated can
leave deposits if left to sit too long. These deposits can cause the passive layer to break down and
rust your stainless steel. All deposits left from food prep or service should be removed as soon as
possible.
3) Chlorides are present in table salt, food, and water. Household and industrial cleaners are the worst
type of chlorides to use.
8 steps that can help prevent rust on stainless steel:
1. Using the correct cleaning tools
Use non-abrasive tools when cleaning your stainless steel products. The stainless steel’s passive
layer will not be harmed by soft cloths and plastic scouring pads. Step 2 tells you how to find the
polishing marks.
2. Cleaning along the polish lines
Polishing lines or “grain” are visible on some stainless steels. Always scrub parallel to visible lines
on some stainless steels. Use a plastic scouring pad or soft cloth when you cannot see the grain.
3. Use alkaline, alkaline chlorinated or non-chloride containing cleaners
While many traditional cleaners are loaded with chlorides, the industry is providing an ever
increasing choice of non-chloride cleaners. If you are not sure of your cleaner’s chloride content
contact your cleaner supplier. If they tell you that your present cleaner contains chlorides, ask if
they have an alternative. Avoid cleaners containing quaternary salts as they can attack stainless
steel, causing pitting and rusting.
4. Water Treatment
To reduce deposits, soften the hard water when possible. Installation of certain filters can remove
corrosive and distasteful elements. Salts in a properly maintained water softener can be to your
advantage. Contact a treatment specialist if you are not sure of the proper water treatment.
5. Maintaining the cleanliness of your food equipment
Use cleaners at recommended strength (alkaline, alkaline chlorinated or non-chloride). Avoid
build-up of hard stains by cleaning frequently. When boiling water with your stainless steel
equipment, the single most likely cause of damage is chlorides in the water. Heating any cleaners
containing chlorides will have the same damaging effects.
6. Rinse
When using chlorinated cleaners you must rinse and wipe dry immediately. It is better to wipe
standing cleaning agents and water as soon as possible. Allow the stainless steel equipment to air
dry. Oxygen helps maintain the passivity film on stainless steel.
7. Hydrochloric acid (muriatic acid) should never be used on stainless steel
8. Regularly restore/passivate stainless steel
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
Stainless Steel Equipment Care and Cleaning
Recommended cleaners for certain situations / environments of stainless steel
A) Soap, ammonia and detergent medallion applied with a cloth or sponge can be used for routine
cleaning.
B) Arcal 20, Lac-O-Nu Ecoshine applied provides barrier film for fingerprints and smears.
C) Cameo, Talc, Zud First Impression is applied by rubbing in the direction of the polished lines for
stubborn stains and discoloring.
D) Easy-off and De-Grease It oven aid are excellent for removals on all finishes for grease-fatty acids,
blood and burnt-on foods.
E) Any good commercial detergent can be applied with a sponge or cloth to remove grease and oil.
F) Benefit, Super Sheen, Sheila Shine are good for restoration / passivation.
NOTE: The use of stainless steel cleaners or other such solvents is not
recommended on plastic parts. Warm soap and water will suffice.
LIGHT BULB REPLACEMENT
WARNING:
Disconnect power to cabinet before
IDL (INTEGRATED DOOR
LIGHTING):
replacing light bulbs.
INTERIOR LIGHTS:
Squeeze the plastic lampshield together and pull
away from the door (See Image 3).
Simply squeeze the plastic lampshield together
so the plastic lampshield is free and then pull
down (See Image 1).
Push the bulb down while pulling the spring
activated lampholder up. This will give you
enough clearance to take the bulb out
(See Image 4).
1
Interior Light
2
Interior Light
4
IDL (Integrated Door Lighting)
3
IDL (Integrated Door Lighting)
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TRUE REFRIGERATIONTM
True Food Service Equipment, Inc.
WARRANTY INFORMATION (U.S.A & CANADA ONLY!)
MADE IN
U.S.A.
SINCE 1945
ONE YEAR PARTS & LABOR WARRANTY
TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in material or
workmanship, under normal and proper use and maintenance service as specified by TRUE and upon proper installation and start-up in accordance with
the instruction packet supplied with each TRUE unit. TRUE’s obligation under this warranty is limited to a period of one (1) year from the date of original
installation or 15 months after shipment date from TRUE, whichever occurs first.
Any part covered under this warranty that are determined by TRUE to have been defective within one (1) year of original installation or fifteen (15)
months after shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges, of defective parts or
assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined by TRUE.
ADDITIONAL FOUR YEAR COMPRESSOR WARRANTY
In addition to the one (1) year warranty stated above, TRUE warrants its hermetically and semi-hermetically sealed compressor to be free from defects
in both material and workmanship under normal and proper use and maintenance service for a period of four (4) additional years from the date of original
installation but not to exceed five (5) years and three (3) months after shipment from the manufacturer.
Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or replaced with a
compressor or compressor parts of similar design and capacity.
The four (4) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and does not apply
to any other parts or components, including, but not limited to, cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting
equipment, fan assembly or any other electrical component, etcetera.
404A/134A COMPRESSOR WARRANTY
The four year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1. This system contains R404A or R134A refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing qualities. If long
exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. For oil amounts and specifications please call True
technical service department (800-325-6152). Failure to comply with recommended lubricant specification will void the compressor warranty.
2. Drier replacement is very important and must be changed when a system is opened for servicing. A drier using XH-7 desiccant or an exact
replacement solid core drier must be used. The new drier must also be the same capacity as the drier being replaced.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
WARRANTY CLAIMS
All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of the cabinet,
proof of purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.
In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information.
Any action or breach of these warranty provisions must be commenced within one (1) year after that cause of action has occurred.
WHAT IS NOT COVERED BY THIS WARRANTY
TRUE’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This warranty
neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES. TRUE IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES,
INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS WHETHER OR NOT ON ACCOUNT OF
REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH
ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IMPROPER USAGE. TRUE ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES RESULTING FROM
IMPROPER USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE WARRANTY PACKET PROVIDED WITH THE UNIT.
ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. TRUE is not responsible for
the repair or replacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse,
accident, damage during transit or installation, fire, flood, or act of God.
IMPROPER ELECTRICAL CONNECTIONS. TRUE IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED COMPONENTS RESULTING
FROM ELECTRICAL POWER FAILURE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR VOLTAGE DROPS TO THE UNIT.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE: THERE ARE NO OTHER WARRANTIES, EXPRESSED, IMPLIED OR
STATUTORY, EXCEPT THE ONE (1) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL FOUR (4) YEAR COMPRESSOR WARRANTY AS DESCRIBED ABOVE.
THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
OUTSIDE U.S.: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or used outside the United
States.
REMOTE CONDENSERS: True warrants the original purchaser of the remote cabinet one year parts and labor coverage for all cabinet parts thereof to
be free from defects in material or workmanship, under normal and proper use and maintenance service, as specified by True. This warranty is limited to
the cabinet only. True assumes no liability for remote condensing units.
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