INSTRUCTION BOOK
Dishwasher
DH 102
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The control panel
1. MAINS ON indicator light
2. On/Off push button
3. Programme guide
4. Door handle
5. Programme marker
6. Programme selector dial
7. Programme sequence indicator
As the programme progresses, the programme
selector dial turns, to show the phase in the wash
programme the appliance has reached.
Prewash / Rinse and Hold
Wash
Cold rinse
Hot rinse
Drying
3
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Washing programmes
Programme
Degree of soil
and
type of load
Starting
position of the push button
programme
Required
Recommended
quantity of
detergent
Cycle description
selector
Wash
Prewash
Any.
1 cold rinse (to avoid
food scraps from
sticking together).
Partial load (to be
completed later in the
day).
RINSE
& HOLD
/
/
On/Off
1
Cold prewash
Main wash up to 65°C
1 cold rinse
POWER
WASH
*
Normal soil
Crockery and cutlery
25 g
5 g
2
On/Off
1 hot rinse
Drying
Main wash up to 65°C
1 cold rinse
1 hot rinse
NORMAL
WASH
Light soil
Crockery and cutlery
30 g
30 g
/
/
3
4
On/Off
On/Off
Drying
Main wash up to 65°C
1 cold rinse
1 hot rinse
Light soil
Crockery, cutlery and
party crockery
** ECO WASH
Testing programme for EN 50242 (see "Hints for Test Centres").
*
** This is a special programme for quick washing a full load of lightly soiled dishes, glasses and crockery (except pots) so
that you may re-use them promptly.
4
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Operating sequence
1. Check the filters
9. At the end of the washing
programme
Ensure they are clean and properly positioned
See "Maintenance and cleaning" section.
At the end of the programme the dishwasher will
automatically stop.
2. Check that there is rinse aid and
10. Switch off the dishwasher
salt
Switch off the dishwasher by pressing the On/Off
push button.
See "Before Use" section.
Wait 15/20 minutes before opening the
dishwasher’s door; in this way you will avoid
burning yourself when removing the dishes
and avoid also the damage of the nearby
furniture caused by the escape of steam.
3. Load the dishes
Remove any scraps of food.
Pull the lower basket out and arrange the
saucepans, plates and cutlery in it.
Empty the lower basket first and then the upper
one; this will avoid water dripping from the upper
basket onto the dishes in the lower one.
Pull the upper basket out and arrange the plates,
saucers, glasses and cups etc. in it.
Slide the baskets back into the machine.
When the washing programme has finished, it
is recommended that the dishwasher is
unplugged and the water tap turned off.
4. Ensure that the spray arms can
rotate freely.
In general it is not advisable to open the door
while the machine is working; if the door is
opened however, a safety device ensures that
the machine stops.
5. Measure out detergent
Add the required amount of detergent into the
dispenser according to the "Washing programmes"
chart.
Important!
Care must be taken if the door is opened during
the hot phase or immediately after a
programme has finished, as steam may escape.
Close the detergent dispenser lid.
6. Close the dishwasher door
7. Set the programme
Turn the programme selector dial clockwise until
the number of the programme you wish to select
corresponds with the programme marker on the
control panel.
8. Start the programme
Depress the On/Off push button.
The MAINS ON indicator light will come on and the
machine will start.
If you wish to interrupt the washing programme at
any time open the door and press this button
again.
5
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Using your appliance
Loading your appliance
Before placing dishes in the machine, remove any scraps of
food, to avoid clogging the filters and consequently reducing
the performance.
Do not load very small items which can fall
through the baskets.
UI49
The lower basket
The lower basket is designed to take saucepans, lids,
plates, salad bowls, cutlery etc.
Serving dishes and large lids should be arranged around the
edge of the basket, ensuring that the upper spray arm can
turn freely.
UI19
The cutlery basket
Long bladed knives stored in an upright position
are a potential hazard.
Long and/or sharp items of cutlery such as
carving knives must be positioned horizontally in
the upper basket.
Take care when loading or unloading sharp items
such as knives.
Cutlery should be placed in the removable cutlery basket
with the handles facing downwards.
If the handles protrude from the bottom of the basket,
obstructing the lower spray arm, load the cutlery with the
handles facing upwards.
Mix spoons with other cutlery to prevent them from sticking
together.
Arrange spoons, dessert spoons, knives and other small
items of cutlery in the rack on the side of the cutlery basket.
UI40
6
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The upper basket
The upper basket is designed for plates (dessert plates,
saucers, dinner plates of up to 25 cm in diameter), salad
bowls, cups and glasses.
Arrange items so that water can reach all surfaces.
Light items (plastic bowls etc.) should be loaded in the
upper basket and arranged so they do not move.
In case that plates are loaded in the upper
US64
basket:
load them starting from the rear positions of the basket;
tilting them slightly forwards and avoiding the front
positions near the door.
Before closing the door, ensure that the spray
arms can rotate freely.
US71
Adjusting the height of the upper
basket
If washing very large plates (over 27 cm and up to 32 cm
in diameter) you can load them in the lower basket after
moving the upper basket to the higher position.
A
To move to the higher position proceed as follows:
1. Move the front runner stops (A) of the upper basket
outwards and slide the basket out.
2. Refit the basket in the higher position and replace the
stops (A) in their original position.
RC01
When the top basket is in the higher position it
will only take plates up to 20 cm in diameter
and you will not be able to use the cup rack.
After loading your machine always close the
door, as an open door can be a hazard.
7
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Hints for test centres
Before starting any test it is necessary to fill completely with salt the salt container and with rinse aid the rinse aid dispenser
Test standard:
EN 50242
Reference programme:
Load:
NORMAL WASH
12 standard place settings
position 5
Rinse aid selector:
Detergent dosage:
25 g in the dispenser
5 g on the dispenser lid
Arrangement
upper basket
Arrangement
lower basket
Technical specifications
Dimensions
Width
60 cm
85 cm
82 cm
Height with worktop
Height without worktop
Max depth
61 cm
Max depth with open door
115.2 cm
Electrical connection
Motor rating during wash
Power of heating element
Overall power
Voltage
220/240 V - 50 Hz
200 W
2100 W
2300 W
Water supply pressure
Minimum
Maximum
50 kPa (0.5 bar)
800 kPa (8 bar)
Capacity
12 place settings
8
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Fitting under a counter
(kitchen worktop or sink)
By removing the machine’s worktop, you can install it
under a close fitting sink unit or a pre-existing top,
providing the dimensions of the recess correspond to
those shown in the picture.
Proceed as follows:
-
Remove the machine’s worktop by unscrewing the two
rear retaining screws, pull from the front and slide out
the rear slots, lifting the worktop.
600
Insert the machine after adjusting height and levelling with
the adjustable feet. When inserting the machine, ensure
that the water inlet and drain hoses are not kinked or
squashed.
IN05
Levelling
Good levelling is essential for correct closure and sealing
of the door.
When the appliance is correctly levelled, the door will not
catch on the levelling spacers on either side of the
cabinet.
If the door does not close correctly, loosen or tighten the
adjustable feet until the machine is perfectly level.
IN07
IN06
9
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Tricity Bendix, 55-77 High Street, Slough, Berkshire, SL1 1DZ
Customer care telephone number...
08705 950 950
From the Electrolux Group. The world’s No.1 choice.
The Electrolux Group is the world’s largest producer of powered appliances for kitchen,
cleaning and outdoor use. More than 55 million Electrolux Group products (such as
refrigerators, cookers, vacuum cleaners, chain saws and lawn mowers) are sold each year
to a value of approx. 14 billion USD in more than 150 countries around the world.
©
Electrolux Household Appliances Limited 2001
UK
0 07/01
152976 36/0
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Instruction Book
- Before use
- Maintenance
- Installation
DISHWASHER
Contents
Important safety information
2
Before use
Setting the water softener
Filling with salt
Filling with rinse aid and adjusting the dose
Use of detergent
3
3
4
5
6
Hints and tips
7
Maintenance and cleaning
Internal cleaning
Cleaning the filters
External cleaning
Prolonged periods of non-operation
Frost precautions
8
8
8
8
8
8
8
Moving the machine
Something not working
9
Installation
10
10
10
11
Water supply connections
Water outlet connection
Electrical connection
Guide to use the instruction book
Safety instructions
1. 2. 3.
Step by step
Hints and tips
Environmental information
152981 19/2
1
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Important safety information
It is most important that this instruction book should be retained with the appliance for future reference. Should
the appliance be sold or transferred to another owner, or should you move house and leave the appliance, always
ensure that the book is left with the appliance in order that the new owner can get to know the functioning of the
appliance and the relevant safety information.
This information has been provided in the interest of your safety. You MUST read it carefully before installing or
using the appliance.
G
G
This product should be serviced by an authorised
Service engineer, and only genuine spare parts
should be used.
Installation
G
G
G
G
This appliance is heavy. Care should be taken when
moving it.
Under no circumstances should you attempt to repair
the machine yourself. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local Service Force
Centre. Always insist on genuine spare parts.
It is dangerous to alter the specifications or attempt to
modify this product in any way.
Care must be taken to ensure that the appliance does
not stand on the electrical supply cable.
Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.
Conservation
In the interest of the environment:
G
Any plumbing work required to install this appliance
should be carried out by a qualified plumber or
competent person.
G
G
Materials marked with the symbol
are recyclable.
Check with your local Council or Environmental
Health Office to see if there are facilities in your area
for re-cycling this appliance.
Child Safety
G
G
When the appliance is to be scrapped, cut off the
power supply cable and make the door closing device
unusable to prevent young children from being
trapped inside.
G
This appliance is designed to be operated by adults.
Children should not be allowed to tamper with the
controls or play with the product.
G
G
Keep all packaging well away from children.
Help to keep your country tidy - use authorised
disposal sites for your old appliance.
Keep all detergents in a safe place out of children's
reach.
During Use
G
Items that are contaminated by petrol, paint, steel or
iron debris, corrosive, acidic or alkaline chemicals
must not be washed in this dishwasher.
G
Under no circumstances should you open the door
whilst the appliance is in operation. Always turn off the
appliance before opening the door.
G
G
G
Only use detergent specifically designed for use in
dishwashers.
Long bladed knives stored in an upright position are
a potential hazard.
Long and/or sharp items of cutlery such as carving
knives must be positioned horizontally in the upper
basket.
G
When finishing loading or unloading close the door, as
an open door can be a hazard.
G
G
Do not sit or stand on the open door.
Isolate the appliance from the power supply and turn
off the water supply after use.
G
Care should be taken when cleaning the bottom door
seal and hinge area as any exposed metal edges may
cut if care is not taken.
2
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Before use
Before using your dishwasher for the first
time:
1. Ensure that the electrical and water connections comply
with the installation instructions
2. Remove all packaging from inside the appliance
3. Set the water softener
4. Pour 1 litre of water inside the salt container and then fill
with salt
5. Fill the rinse aid dispenser.
6. Run a "Rinse and Hold" programme.
Water hardness
French
Clarke
PPM
Use of
salt
Level
Setting the water softener
degrees
(Parts per
Million)
degrees
(°TH)
The dishwasher is equipped with a water softener designed
to remove minerals and salts from the water supply, which
would have a detrimental or adverse effect on the operation
of the appliance.
0
1
2
3
4
5
0 - 80
0 - 6
NO
0 - 8
81 - 200
201 - 400
401 - 600
601 - 800
801 - 900
7 - 14
YES
YES
YES
YES
YES
9 - 20
15 - 28
29 - 42
43 - 56
57 - 63
21 - 40
41 - 60
61 - 80
81 - 90
The higher the content of these salts, the harder your water
is.
Water hardness is measured in equivalent scales, Clarke,
French degrees and PPM (parts per Million).
The softener should be adjusted according to the hardness
of the water in your area. Your local Water Authority can
advise you on the hardness of the water in your area.
If your water is level 0 it is already soft
and therefore there is no need to use salt.
In this case adjust the water softener on
level 1 without using salt.
The dishwasher is factory set at level 2.
If this level is not suitable for your area the softener should
be adjusted.
To adjust the water softener
With a screwdriver turn the selector on the upper front
corner of the machine until the level required corresponds
with the marker.
5
1
AA05
3
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Filling with salt
Attention!
Only use salt specifically designed for use in
dishwashers.
All other types of salt not specifically designed
for use in dishwasher, especially table salt, will
damage the water softener.
Only fill with salt just before starting a washing
programme. This will prevent any grains of salt or
salty water, which may have been spilled,
remaining on the bottom of the machine, which
may cause corrosion.
SR15
1. Unscrew the cap of the salt container.
The salt container will require topping up periodically.
According to the model, an indicator reminds you when
filling with salt:
A) The salt cap has a refill indicator window in the centre.
A green float is clearly visible when there is salt inside
the container, and almost disappears when the salt has
finished reminding you to add salt.
SR16
2. Pour 1 litre of water inside the container
(this is necessary only before filling with
salt for the first time).
SR11
SR17
B) A salt indicator light on the control panel will come on
when the salt has finished.
3. Using the funnel provided, pour in the salt
until the container is full.
The salt indicator light on the control panel can
remain illuminated for 2-6 hours after the salt has
been replenished, assuming the dishwasher
remains switched on. If you are using salts that
take longer to dissolve then this can take longer.
The function of the machine is not affected..
Do not worry if water over flows from the unit when filling
with salt, this is quite normal.
SR18
4. Remove any trace of salt on the screw thread
or on the gasket.
SR19
5. Screw on the cap tightly.
4
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Rinse aid
Rinse aid is automatically added during the last rinse,
ensuring thorough rinsing, and spot and streak free drying.
The dispenser, which is positioned inside the door, holds
about 110 ml of rinse aid, which is sufficient for 16 - 40
dishwashing programmes, depending upon the dosage
setting.
Filling with rinse aid
1. Open the container by turning the lid (A) anticlockwise.
2. Add the rinse aid until the container is completely full.
The indicator (B) will be completely dark.
A
3. Top up the rinse aid when the indicator (B) becomes
clear.
BR01
(Only for models with rinse aid indicator light)
Top up with rinse aid when the rinse aid indicator light on
the control panel illuminates.
Ensure that the lid is closed after every refill.
B
Do not put liquid detergent in the rinse aid compartment.
Clean up any rinse aid spilt during filling with an absorbent
cloth to avoid excess foaming during the next wash.
5
4
6
1
BR03
Adjusting the dose
According to the finish and drying results obtained, adjust
the dose of rinse aid by means of the 6 position selector (C)
(position 1 minimum dosage, position 6 maximum dosage).
Increase the dose if there are drops of water or lime spots
on the dishes after washing.
C
Reduce it if there are sticky whitish streaks on the dishes.
m
1
BR02
5
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Use of detergent
Only use detergents specifically designed
for use in dishwashers.
We recommend the use of Finish detergents which are
available in the following options:
Min = 15 g
Max = 30 g
Finish Double Action Tablets. Each tablet has the exact
amount of detergent required, simply place in the dispenser.
D
Finish Powder recommended for every day use.
Finish Liquid Gel ideal for every day use. As the gel is
extra gentle is it recommended for fine bone china.
M A X
M I N
If using powder detergents proceed as
follows:
DE17
1. Open the dispenser lid by pulling the catch (D).
2. Add the detergent according to the recommended
quantity given in the "Washing programmes" chart.
As all detergents are not the same, you should also
consult the instructions on the packet.
3. Always close the lid.
4. If the programme has a prewash add a little amount of
detergent over the lid of the dispenser. Follow the
recommended quantity given in the "Washing
programmes" chart.
DE02
If using detergent in tablets proceed as
follows:
1. For all programmes; place 1 tablet inside the detergent
dispenser.
2. Always close the lid.
3. For all programmes with prewash; place a portion of a
further tablet on the lid of the detergent dispenser.
If your dishwasher has a SID dispenser and you require
a prewash, put the extra detergent into the SID
dispenser and not on the lid of the detergent dispenser.
Insufficient quantities of detergent will produce
poor washing results, whereas an excessive
amount of detergent will not improve washing
results and is also wasteful.
Using no more than the correct amount also
contributes to reducing pollution.
Compact detergents with enzymes
In these compact powders the environmentally unfriendly components have been replaced by natural enzymes and other
more biodegradable substances.
The enzymes deploy their full dirt dissolving power at a temperature as low as 50°C.
By choosing the 50°C programmes (if available) you can therefore achieve the same cleaning results that would otherwise
be achievable only with 65°C programmes and conventional detergents.
These new compact powders are generally phosphate-free.
6
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Hints and tips
To save energy
Items not suitable for dishwashers
Place dishes in the machine immediately after every meal
and wait until the dishwasher is full before washing.
The following items should not be washed in the
dishwasher (unless they are sold as dishwasher
proof):
If necessary run the Rinse and Hold programme (see
"Washing Programmes" chart) so that any food scraps do
not become caked on the dishes while you are waiting to
run the complete wash programme.
- Cutlery with wooden or horn handles or glued parts
- bronze cutlery
- saucepans with wooden handles
- aluminium ware
Do not prewash dishes under running water.
- crystal ware
- leaded glass
For best washing and drying results
- plastic items
Before loading, remove all scraps of food and soak very
heavily soiled pots and pans.
- antique or fine decorated china
Certain types of decoration can discolour when washed in
a dishwasher.
Arrange saucepans, cups and glasses etc. upside-down.
Tilt items with convex or concave surfaces so that the
water drains off easily.
Crystal-ware and plastic objects, if not guaranteed
dishwasher proof should be washed by hand.
Avoid contact between the dishes as far as possible.
Certain types of glass can also become opaque after
being washed several times in a dishwasher.
A chemical reaction can occur between silver cutlery and
stainless steel cutlery. As a precaution, do not wash
together.
Iron and cast iron objects can rust and stain other items.
Aluminium tends to go black, copper, pewter and brass
tend to stain.
If in doubt check with manufacturer of the item.
When buying new dishes, ensure that they are
dishwasher proof.
For best results we recommend the use of Finish detergents, rinse aid and salt.
P OURING
PACK
W
N E
E
ION
T
C
L
A
UB
DO
L
I
Q
U
I
D
G
E
L
P
O
W
D
E
R
R
I
N
S
E
CONCENTRATED DISHWASHER DETERGENT
DE15
7
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Maintenance and cleaning
Internal cleaning
Ensure that the seals around the door, the detergent and
rinse aid dispensers are cleaned regularly with a damp cloth.
We recommend the use of Finish Dishwasher Cleaner
every 3 months or run a 65°C wash without dishes using
detergent. Regular use of Finish Dishwasher Cleaner
cleans inaccessible parts, eliminates unpleasant food
odours and helps prevent the build-up of limescale.
Cleaning the central filter
(After each wash)
Scraps of food may accumulate in the drain filter (A) and
should be removed by rinsing the filter under running water.
To remove the drain filter
- simply pull it out by the handle.
A
Once cleaned, refit the filter by pushing it back to its original
MA04
MA19
position until it engages.
Cleaning the large filter
(Every week)
If necessary clean the large filter (B) on both sides under
running water, using a brush.
90°
B
To remove the large filter
1. Remove the spray arm by pulling it upwards on one side.
C
MA20
2. Turn the column (C) anticlockwise by 90° and then slide
MA05
out the filter.
3. Once cleaned refit it following the above instructions in
reverse order.
4. Ensure the filter is in its original position, the handle of
the drain filter should be pointing towards the front of the
appliance.
The dishwasher must not be used without
filters.
MA21
MA18
Incorrect repositioning and fitting of the
filters will produce poor washing results.
Cleaning the filters is vital to ensure correct
operation of the machine.
External cleaning
Frost precautions
Clean the external surfaces of the machine and control
panel with a damp soft cloth. If necessary use only neutral
detergents. Never use abrasive products, scouring pads or
solvent (acetone, trichloroethylene etc....).
Avoid placing the machine in a location where the
temperature is below 0°C. If this is unavoidable, empty the
machine, close the appliance door, disconnect the water
inlet pipe and empty it.
Prolonged periods of non-operation
If you are not using the machine for any period of time you
are advised to:
Moving the machine
If you have to move the machine (moving house etc....):
1. Unplug it.
1. Unplug the appliance and then turn off the water.
2. Turn the water tap off.
2. Fill the rinse aid dispenser.
3. Remove the water inlet and discharge hoses.
4. Pull the machine out together with the hoses.
Avoid over tilting the machine during transportation.
3. Leave the door ajar to prevent the formation of any
unpleasant smells.
4. Leave the inside of the machine clean.
8
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Something not working
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an
engineer.
Before contacting your local Service Force Centre, please carry out the checks listed below.
Important: If you call out an engineer to a fault listed below or to repair a fault caused by incorrect use or installation a
charge will be made even if the appliance is in guarantee.
Symptom
Solution
The machine will not start
G The door has not been properly closed.
G The plug is not properly inserted in the power socket.
G There is a power failure.
The machine does not fill with water
G Ensure the water tap is open.
G Ensure the mains water supply has not been cut off.
G The inlet hose may be squashed or bent. Reposition the hose.
G The inlet hose may be blocked. Switch off the water supply and clean
the filter.
The filters are blocked
G Clean the filters (refer to "Maintenance and cleaning").
The spray arms are not rotating
The dishwasher will not drain
G Ensure the crockery is loaded correctly.
G The drain hose may be squashed or bent. Reposition the hose.
G The sink may be blocked. Clear any blockages.
G The drain hose extension is not correct. Follow the instructions for
connecting to the waste.
G There is no vent in the end of the drain hose.
The machine is noisy
G Dishes are rattling against each other, refer to “Loading your machine”.
G The spray arms are knocking against the dishes. Refer to
"Loading your machine".
The door is difficult to close
G The dishwasher is not level, or not properly built-in.
Visible lime deposits or white film
on the dishes
G Check that there is salt and that the salt cap is tight.
G Check that the right level of the water softener is set.
The dishes are not quite dry
G The rinse aid has run out or too little is being used.
The dishes are not clean (poor wash)
G The baskets are too full.
G The dishes have not been arranged properly.
G The spray arms do not rotate
G The spray arms are clogged.
G The filters are clogged.
G The filters are not in the correct position.
G Not enough detergent has been used or it is unsuitable.
G The detergent is old or has gone hard.
G The salt container cap is not properly closed.
G The washing programme selected is too gentle.
If after all these checks, the problem persists, contact
your local Service Force Centre, quoting the model and
serial number. This information can be found on the
rating plate located on the right hand side of the
dishwasher door.
This product should be serviced by an
authorised Service engineer, and only
genuine spare parts should be used.
Under no circumstances should you attempt
to repair the machine yourself.
Prod.No. ........ Ser. No. .........
Mod. ........
RA01
Repairs carried out by inexperienced persons
may cause injury or serious malfunctioning.
Contact your local Service Force Centre.
Always insist on genuine spare parts.
9
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Installation
Any electrical work required to install this
appliance should be carried out by a qualified
electrician or competent person.
Any plumbing work required to install this
appliance should be carried out by a qualified
plumber or competent person.
Remove all packaging before positioning the machine.
If possible, position the machine next to a water tap and a
drain.
Levelling
Good levelling is essential for correct closure and sealing of
the door. When the appliance is correctly levelled, the door
will not catch on the levelling spacers on either side of the
cabinet. If the door does not close correctly, loosen or
tighten the adjustable feet until the machine is perfectly
level.
IN06
IN07
Water supply connections
This dishwasher must be plumbed into a cold water supply.
The water pressure must be within the limits given in the
"Technical specifications" section.
Your local Water Authority will advise you on the average
mains pressure in your area.
The dishwasher features fill and drain hoses which can be
turned either to the left or the right to suit the installation.
Do not use, for connection, old hoses which have been used
in another appliance.
The locknut must be correctly fitted to avoid water
leaks.
Avoid bends or kinks in the hose which could prevent or
slow down the water supply.
If the machine is connected to new pipes or pipes which
have not been used for a long time, you should run the
water for a few minutes before connecting the inlet hose.
This will prevent deposits of sand or rust clogging the inlet
hose.
Water outlet hose connection
The end of the drain hose can be connected in the following
ways:
1. To the sink outlet spigot, securing it if necessary with a
clip.
Attention!
Our appliances are supplied with a with a
security device to protect against the return of
dirty water back into the machine.
If the spigot of your sink has a "no return valve"
incorporated this can prevent the correct
draining of your dishwasher. We advise you
therefore to remove it.
2
1
3
2. Hooked over the edge of the sink using the special
curved plastic guide (if provided).
CS09
3. To a stand pipe provided with vent-hole, minimum
internal diameter 4 cm.
10
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The waste connection must be at a height of between 30 cm
(minimum) and 100 cm (maximum) from the bottom of the
dishwasher.
The drain hose can face either to the right or left of the
dishwasher
Ensure the hose is not bent or squashed as this could
prevent or slow down the discharge of water.
If you use a drain hose extension it must be no longer than 2
metres and its internal diameter must be no smaller than the
diameter of the hose provided.
Likewise the internal diameter of the couplings used for
connections to the waste outlet must be no smaller than the
diameter of the hose provided.
+ 2 m max
CS10
The sink plug must not be in place when the machine is
draining as this could cause the water to siphon back into
the machine.
Electrical connection
This appliance must be earthed.
The manufacturer declines any responsibility
should this safety measure not be observed.
If the plug that is fitted to your appliance is not suitable for
the socket, it must be cut off and the appropriate plug fitted.
Important
The wires on the mains lead are coloured in accordance
with the following code:
Green and Yellow -Earth
Blue
Brown
-Neutral
-Live
If you fit your own plug, the colours of the wires in the mains
lead of your appliance may not correspond with the
markings identifying the terminals in your plug.
Proceed as follows:
1. Connect the Green and Yellow (earth) wire to the
terminal in the plug which is marked with the letter "E" or
CE03
the earth symbol
or coloured green and yellow.
2. Connect the Blue (neutral) wire to the terminal in the
plug which is marked with the letter "N" or coloured
black.
3. Connect the Brown (live) wire to the terminal in the plug
which is marked with the letter "L" or coloured red.
The plug moulded onto the lead incorporates a 13amp
BSI362 fuse. Only ASTA or BSI fuses should be used.
The plug must not be used if the fuse cover/carrier is lost.
The cover/carrier is indicated by the coloured insert at the
base of the product.
A replacement cover/carrier must be obtained from your
local Service Force Centre.
This appliance complies with the following E.E.C.
Directives:
- 73/23 or 19.2.73 (Low Voltage Directive) and
subsequent modifications;
- 89/336 or 3.5.89 (Electromagnetic Compatibility
Directive) and subsequent modifications.
11
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Service and spare parts
In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your local Tricity
Bendix Service Centre by telephoning:
08705 929 929
Your telephone call will be automatically routed to the Service Force centre covering your post code area. The addresses
are listed on the following pages. Before calling out an engineer, please ensure you have read the details under the
heading "Something Not Working".
When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number (found on the rating plate)
5. The purchase date
Customer Care Department
For general enquiries concerning your Tricity Bendix appliance or for further information on Tricity Bendix products
please contact our Customer Care Department by letter or telephone at the address below.
Customer Care Department
Tricity Bendix
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 950 950 (*)
calls to this number may be recorded for training purposes
*
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To contact your local Service Force Centre telephone 08705 929 929
ISLE OF LEWIS
ND Macleod
16 James Street
Stornoway
CHANNEL ISLANDS
NORTH EAST
GUERNSEY
JERSEY
Guernsey Electricity
PO Box 4
Vale, Guernsey
Channel Islands GY1 3AD
GATESHEAD
GRIMSBY
HULL
Unit 356a
Dukesway Court
Dukesway
Gateshead NE11 0BH
Isle of Lewis PA87 2QW
KELSO
2, 6 & 8 Woodmarket
Kelso
Borders
Jersey Electricity Company
Haut De L’orme
Rue De Haut De L’orme
Trinity
15 Hainton Avenue
Grimsby
N. E. Lincs
DN32 9AS
TD5 7AX
Jersey
ORKNEY
PERTH
7 King Street
Kirkwall
Orkney
Unit 1
Channel Islands JE3 5FG
Boulevard Industrial Estate
Hull
HU3 4AY
KW15 1JF
SCOTLAND
Scottish Hydro Electric
Central Warehouse
Inveralmond
LEEDS
64-66 Cross Gates Road
Cross Gates
Leeds
ABERDEEN
54 Claremont Street
Aberdeen AB10 6RA
(OWN SALES)
SHETLAND
Perth PH1 3AF
LS15 7YS
AUCHTERMUCHTY 33a Burnside
Auchtermuchty
3-4 Carlton Place
NEWTON AYCLIFFE Unit 23
Northfield Way
Lerwick
Shetland
ZE1 0PW
Fife KY14 7AJ
Aycliffe Industrial Park
Newton Aycliffe
DL5 6EJ
(OWN SALES)
SHETLAND
BLANTYRE
Unit 5
Block 2
Bolts Shetland
Auchenraith Ind. Estate
Rosendale Way
Blantyre G72 0NJ
26 North Road
Lerwick
Shetland ZE1 0PE
SHEFFIELD
Pennine House
Roman Ridge Road
Sheffield
(OWN SALES)
WHALSAY
DUMFRIES
DUNOON
93 Irish Street
Dumfries
DG1 2 PQ
S9 1GB
Leask Electrical
Harisdale
Symbister, Whalsay
Shetland ZE2 9AA
(OWN SALES)
NORTH WEST
7 Hill Street
Dunoon
Argyll
BIRKENHEAD
CARLISLE
1 Kelvin Park
PA23 7AL
Dock Road
Birkenhead
CH41 1LT
NORTHERN IRELAND
EDINBURGH
Unit 12
BELFAST
Owenmore House
Kilwee Business Park
Dunmurry
Belfast
BT17 0HD
Unit 7
Dumbryden Ind. Estate
2 Dumbryden Road
Edinburgh
James Street Workshops
James Street
Carlisle
EH14 2AB
Cumbria
CA2 5AH
GLASGOW
Unit 4
Wellington Road
Bishopriggs
ISLE OF MAN
BOLTON
South Quay Ind. Estate
Douglas
Isle of Man
IM1 5AT
WALES
Glasgow G64 2SA
CARDIFF
CLYWD
DYFED
Unit 4
Guardian Industrial Estate
Clydesmuir Road
Cardiff
INVERNESS
Unit 3BI
Smithton Ind. Estate
Smithton
Unit B
Central Industrial Estate
St Marks Street
Bolton
CF2 2QS
Inverness IV2 7WL
BL3 6NR
Unit 6-7 Coed Parc
ISLE OF ARRAN
ISLE OF BARRA
ISLES OF BUTE
Arran Domestics
The Douglas Centre
Brodick
Abergele Road
Rhuddlan
Clwyd
PRESTON
Unit 250
Dawson Place
Bamber Bridge
Preston
Isle of Arran KA27 8AJ
LL18 5UG
J Zerfah
244 Bruernish
Isle of Barra
Western Islands HS9 5QY
Lancashire PR5 8AL
Unit 9
St. Clears Business Park
Tenby Road
St. Clears
Carmarthen
SA33 4JW
STOCKPORT
Unit 20 Haigh Park
Haigh Avenue
Stockport
Walker Engineering
Glenmhor
SK4 1QR
Upper Serpentine Road
Rothesay
Isle of Bute PA20 9EH
OSWESTRY
Plas Ffynnon Warehouse
Middleton Road
Oswestry
SY11 2PP
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To contact your local Service Centre telephone 08705 929 929
MIDLANDS
LONDON & EAST ANGLIA
SOUTH EAST
BIRMINGHAM
66 Birch Road East
Wyrley Trading Estate
Witton
Birmingham
B6 7DB
BECKENHAM
11a Gardner Ind. Estate
Kent House Lane
Beckenham
ASHFORD
FLEET
Unit 2
Bridge Road Business Centre
Bridge Road
Ashford
Kent BR3 1QZ
Kent TN23 1BB
CHELMSFORD
COLINDALE
Hanbury Road
BOURNE
Pinfold Road
Bourne
PE10 9HT
Widford Ind. Estate
Chelmsford
Essex
Unit 1
Redfields Ind. Estate
Church Crookham
Fleet
CM12 3AE
BRIDGNORTH
68 St. Mary’s Street
Hampshire GU13 0RD
Unit 14
Capitol Park
Capitol Way
Colindale
London NW9 0EQ
Bridgnorth
Shropshire
WV16 4DR
HAYWARDS
HEATH
21-25 Bridge Road
Haywards Heath
Sussex RH16 1UA
GLOUCESTER
HEREFORD
101 Rycroft Street
Gloucester
GL1 4NB
ELTHAM
194 Court Road
Mottingham
Eltham
TONBRIDGE
Unit 30
Units 3 & 4
Bank Buildings
Cattle market
Hareford
Deacon Trading Estate
Morley Road
Tonbridge
London SE9 4EW
ENFIELD
284 Alma Road
Enfield
TN9 1RA
HE4 9HX
London
EN3 7BB
HIGHAM FERRERS 30 High Street
Higham Ferrers
Northants
NN10 8PL
SOUTH WEST
GRAVESEND
Unit B4
Imperial Business Estate
West Mill
Gravesend
Kent
DA11 0DL
BARNSTAPLE
Main Road
Fremington
Barnstaple
North Devon EX31 2NT
ILKESTON
Unit 2
Furnace Road
Ilkeston DE7 5EP
LEICESTER
Unit 7
IPSWICH
Unit 6C
BOURNEMOUTH 63-65 Curzon Road
Oaks Industrial Estate
Coventry Road
Narborough
Leicestershire
LE9 5GF
Elton Park Business Centre
Hadleigh Road
Ipswich
Bournemouth
Dorset
BH1 4PW
IP2 0DD
BRIDGEWATER
BRISTOL
6 Herswell Business Park
Salmon Parade
Bridgwater
LETCHWORTH
LONDON
16-17 Woodside Ind. Park
LINCOLN
Unit 8
Works Road
Letchworth
Herts
Clifton Street
Stone Field Park
Lincoln
Somerset TA6 5PY
SG6 1LA
11 Eldon Way
Eldonwall Trading Estate
Bristol
LN5 8LQ
2 - 4 Royal Lane
Yiewsley
West Drayton
Middlesex
UB7 8DL
NEWCASTLE
UNDER LYME
18-21 Croft Road
Brampton Ind. Estate
Newcastle under Lyme
Staffordshire
ST5 0TW
BS4 3QQ
EMSWORTH
ISLE OF WIGHT
266 Main Road
Southbourne
Emsworth
MAIDENHEAD
MOLESEY
Reform Road
PO10 8JL
Maidenhead
Berkshire
SL6 8BY
REDDITCH
TAMWORTH
13 Thornhill Road
North Moons Moat
Redditch
Worcestershire
B98 9ND
Unit 8
Enterprise Court
Ryde Business Park
Ryde
10 Island Farm Avenue
West Molesey
Surrey
Isle of Wight PO33 1DB
Unit 3
KT8 2UZ
NEWTON ABBOT Unit 2
Zealley Ind. Estate
Sterling Park
Claymore
Tamworth
B77 5DQ
NEWBURY
9 Pipers Court
Berkshire Drive
Thatcham
Kingsteignton
Newton Abbot
TQ12 3TD
Berkshire
RG19 4ER
WORCESTER
Units 1 & 2
REDRUTH
Unit 7D
Northbrooks Close
Gregorys Mill Ind. Estate
Worcester
Pool Ind. Estate
Druids Road
Redruth
NORWICH
SUNBURY
2b Trafalgar Street
Norwich
NR1 3HN
WR3 8BP
Cornwall TR15 3RH
Unit 1a
The Summit
Hanworth Road
Sunbury on Thames
TW16 5DB
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Guarantee conditions
Standard guarantee conditions
We, Tricity Bendix, undertake that if within 12 months of the date of purchase this Tricity Bendix appliance or any part thereof is
proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE
OF CHARGE for labour, materials or carriage on condition that:
● The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
● The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s instructions.
● The appliance has not been serviced, maintained repaired, taken apart or tampered with by any person not authorised by us.
● All service work under this guarantee must be undertaken by a Tricity Bendix Service Force Centre.
● Any appliance or defective part replaced shall become the Company’s property.
● This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which
case a premium will be charged.
Exclusions
This guarantee does not cover:
● Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts
of glass or plastic.
● Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United
Kingdom.
● Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.
● Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home subject to the
following qualifications:
● The guarantee starts from the date you first purchased your product.
● The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this
brand or range of products.
● This guarantee relates to you and cannot be transferred to another user.
● Your new home is within the European Community (EC) or European free Trade Area.
● The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household.
● The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new home. They
will then ensure that the local service Organisation is aware of your move and able to look after you and your appliances.
France
Germany
Italy
Senlis
+33 (0)3 44 62 28 28
+49 (0)911 323 2600
+39 (0)1678 47053
+46 (0)20 78 77 50
+44 (0)1753 219898
Nurnberg
Pordenone
Stockholm
Slough
Sweden
UK
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