Tricity Bendix Cooktop SE 211 User Manual

OPERATING & INSTALLATION  
INSTRUCTIONS  
ELECTRIC COOKER  
SE 211  
GB  
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WARNINGS  
It is most important that this instruction book should be retained with the appliance for future  
reference. Should the appliance be sold or transferred, always ensure that the book is left with  
the appliance in order that the new owner can get to know the functions of the appliance and  
the relevant warnings.  
These warnings are provided in the interest of safety. You MUST read them carefully before  
installing or using the appliance.  
Installation  
Never use plastic dishes in the oven or on the  
hob hotplates. Never line any part of the oven  
with aluminium foil.  
Always ensure that the oven vent, which is  
located at the centre back of the hob, is left  
unobstructed to ensure ventilation of the oven  
cavity.  
Perishable food, plastic items and aerosols  
may be affected by heat and should not be  
stored above the cooker.  
This cooker must be installed by qualified  
personnel, according to the manufacturer’s  
instructions and to the relevant British  
Standards.  
This cooker is heavy. Take care when moving  
it.  
Remove all packaging before using the cooker.  
Ensure that the electrical supply complies  
with the type stated on the rating plate.  
Do not attempt to modify the cooker in any  
way.  
Service  
Child Safety  
This cooker should only be repaired or  
serviced by an authorised Service Engineer  
and only genuine approved spare parts should  
be used.  
This cooker is designed to be operated by  
adults. Do not alow children to play near or  
with the cooker.  
The cooker gets hot when it is in use and  
retains their heat for a long period after use.  
Children should be kept away until it has  
cooled.  
Children can also injure themselves by pulling  
pans or pots off the cooker.  
Environmental Information  
After installation, please dispose of the  
packaging with due regard to safety and the  
environment.  
When disposing of an old appliance, make it  
unusable, by cutting off the cable.  
During use  
This cooker is intended for domestic cooking  
only. It is not designed for commercial or  
industrial purposes.  
Do not use this cooker if it is in contact with  
water. Do not operate the cooker with wet  
hands.  
The grill pan will become hot during use,  
always use oven gloves when removing or  
replacing a hot grill pan.  
During use the appliance becomes hot. Care  
should be taken to avoid touching heating  
elements inside the oven.  
Ensure the control knobs are in the ‘OFF’  
position when not in use.  
When using other electrical appliances, ensure  
the cable does not come into contact with the  
hot surfaces of the cooker.  
The symbol  
on the product or on its  
packaging indicates that this product may not  
be treated as household waste. Instead it shall  
be handed over to the applicable collection  
point for the recycling of electrical and  
electronic equipment. By ensuring this product  
is disposed of correctly, you will help prevent  
potential negative consequences for the  
environment and human health, which could  
otherwise be caused by inappropriate waste  
handling of this product. For more detailed  
information about recycling of this product,  
please contact your local city office, your  
household waste disposal service or the shop  
where you purchased the product.  
Unstable or misshapen pans should not be  
used on the hob hotplates as unstable pans  
can cause an accident by tipping or spillage.  
Never leave the cooker unattended when  
cooking with oil and fats.  
This cooker should be kept clean at all times.  
A build-up of fats or foodstuffs could result in a  
fire.  
Your safety is of paramount importance.  
Therefore, if you are unsure about any of the  
meanings of these WARNINGS, contact the:  
Customer Care Departement  
Telephone: 08705 950950  
Only clean this oven in accordance with the  
instructions.  
3
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CONTENTS  
Instructions for the Installer  
Tehnical features  
5
6
6
7
Installation  
Location  
Electrical connections  
Instructions for the User  
Use and care  
8
Before the first use of the oven  
Electric oven  
9
10  
10  
10  
11  
11  
12  
13  
14  
16  
17  
18  
Oven function control knob  
Cooking in the oven  
Grilling  
Hints and tips  
Electric hotplates  
Hints and tips  
Maintenance and cleaning  
Something Not Working  
Service and spare parts  
Guarantee Conditions  
How to read the instruction book  
The symbols below will guide you when reading the  
instruction book  
Safety instructions  
Step by Step Operation  
Advice and recommendations  
Environmental Information  
4
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INSTRUCTIONS FOR THE INSTALLER  
TECHNICAL FEATURES  
Dimensions  
Height  
Width  
Depth  
Oven Capacity  
900 mm  
500 mm  
600 mm  
49 l  
Hob  
Front left  
Back left  
Front right  
Back right  
Hob element Ø 180 mm  
Hob element Ø 145 mm  
Hob element Ø 145 mm  
Hob element Ø 180 mm  
2000 - 2090 W  
1000 - 1050 W  
1000 - 1050 W  
1500 - 1570 W  
Total hob rating  
5500 - 5760 W  
Oven  
1650 - 1700 W  
1825 - 1900 W  
manual  
Oven element  
Grill element  
Cleaning  
Total oven rating  
1825 - 1900 W  
Supply  
Rated voltage  
Rated frequency  
230 - 240 V  
50 Hz  
Accessories  
Oven grid  
Roasting tray / grill pan  
Trivet  
Total cooker rating  
7325 - 7660 W  
This appliance complies with:  
European Council Directive 73/23/EEC  
EMC Directive 89/336/EEC  
CE Marking Directive 93/68/EEC  
5
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INSTALLATION  
This cooker must be installed in  
Before your appliance is connected to the mains  
electricity supply, check to ensure that the voltage  
and the frequency shown on the rating plate  
correspond with your supply voltage.  
accordance with the IEE Wiring Regulations  
(Current Edition). Detailed recommendations  
are contained in the following British Standards  
Codes Of Practice:  
B.S. 6172/ B.S. 5440, Par.2 and B.S. 6891 Current  
Editions.  
This appliance must be earthed.  
The appliance must be installed in accordance with  
" Y " specification (EN60.335-2.6). The cooker  
must not be installed higher than the worktop.  
Please ensure that when the appliance is  
installed it is easily accessible for the engineer  
in the event of a breakdown.  
LOCATION  
The appliance must not be installed in a bed-sitting  
room of volume less than 20m3 or in a bathroom or  
shower room. It is essential that the appliance is  
positioned as in the enclosed figure i.e. shelves, wall  
cabinets and cooker hoods must be fitted a minimum  
of 690mm directly above the top of hotplate and  
400mm above the hotplate when fitted in line with the  
outside of the appliance. If the units are intended to  
be fitted adjacent to the appliance but less than  
400mm above the hotplate, then a minimum space of  
100mm must be maintained between the sides of  
the unit and the appliance (see fig).  
max 400  
100  
min 600  
min 570  
less than  
400  
If fitted next to or between two base units a  
minimum space of 1mm must be left between each  
unit and the sides of the appliance. The levelling  
feet fitted to the appliance will achieve a nominal  
height to hotplate of 900mm+10mm.  
The appliance must be installed in accordance with  
EN 1116-1995, regarding the depth of the superior  
furniture.  
The appliance must be set on a heatproof  
floor. The adjustable feet must not be removed.  
Levelling  
The appliance is provided with adjustable small  
feet placed in the back and front corners of the  
base.  
By adjusting the small feet it is possible to change  
the height of the appliance so as to ensure a better  
levelling with other surfaces and an even  
distribution of the liquids contained in pots and  
pans.  
6
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ELECTRICAL CONNECTIONS  
Any electrical work required to install  
NOTE: The earth wire should be about 2 cm  
this hob and the supply cable should be  
carried out by a qualified electrician or  
competent person, in accordance with the  
current regulations.  
longer than the live and neutral wires.  
After installation and connecting, the cable must  
be placed so that it cannot at any point reach a  
temperature of more than 50°C above the  
ambient temperature.  
THIS COOKER MUST BE EARTHED.  
The manufacturer disclaims any responsibility  
should these safety instructions not be carried  
out.  
The manufacturer declines any liability  
should these safety measures not be  
observed.  
Before any maintenance or cleaning can  
be carried out, you must DISCONNECT the  
cooker from the electricity supply.  
If the supply cable is damaged, it must  
be replaced by the manufacturer or its  
service agent or a similarly qualified person  
in order to avoid a hazard.  
This cooker is designed to be connected to a  
230-240V AC, 50Hz electrical supply.  
To connect to the electricity supply, use cable  
type H05 RR-F.  
Before connecting check that:  
The fuse and household electrical  
installation can carry the absorbed current of  
the appliance (see rating plate);  
Before connection, make sure the electricity  
supply voltage is the same as that indicated on  
the rating plate.  
The cooker connection outlet or the cooker  
control switch is easily accessible when the  
appliance is installed.  
The cooker is supplied without supply cable. A  
flexible supply cable must be fitted, in  
accordance with the specification gived in the  
relevant table no. 1.  
How to proceed?  
Unscrew and remove the protective cover at  
the back of the appliance;  
Connect the power cable to the terminal  
block of the cooker according to the table  
no.1;  
Secure by means of cable clamp;  
Make sure that the connection to the  
terminal block is matching the supply  
system, see table no.1;  
The electrical connection should be made using  
a double pole-isolating switch (cooker control  
switch) with at least 3mm contact separation in  
all poles. The cable must have conductors of  
sufficiently high cross-sectional area to prevent  
overheating or deterioration.  
The switch should be sited within 2m of the  
cooker and be easily accessible at all times.  
Refit and screw the protective cover on the  
back of the appliance.  
The switch must not interrupt the yellow-green  
grounding cable.  
Table no. 1  
Rated voltage  
Connection type  
230V 1N  
Single phase (UK)  
1
2
3 4  
5
Cable connection  
to the terminal block  
L1  
N
PE  
Mains Voltage  
Voltage of heating elements  
Fuse capacity  
230V  
230V  
32 A  
3 x 6 mm2  
Cable section  
7
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INSTRUCTIONS FOR THE USER  
USE AND CARE  
A
A. Hob with electric plates  
B. Control panel  
C. Shelf supports  
D. Shelf  
E. Door handle  
F. Oven door  
G. Adjustable feet  
B
C
D
E
F
G
CONTROL PANEL  
SE211X  
2
4
5 6  
3
7
1
1. Back left hotplate control knob  
2. Front left hotplate control knob  
3. Front right hotplate control knob  
4. Back right hotplate control knob  
5. Main pilot light  
6. Oven thermostat pilot light  
7. Oven function control knob (selector)  
8
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USE OF APPLIANCE  
Before the First Use of the Oven  
Before the first use ensure that the  
room is well ventilated: V.M.C.  
(Mechanic ventilation) or opened  
window.  
Remove all packaging, both inside and  
outside the oven, before using the oven.  
Before first use, the oven should be heated  
without food. During this time, an unpleasant  
odour may be emitted. This is quite normal.  
1. Remove the oven accessories.  
2. Remove any adhesive labels or protective  
films, if there are any.  
3. Heat the oven the corresponding knob on  
position “250” for about 45 min.  
This procedure should be repeated with the grill  
function for approximately 5-10 minutes.  
Clean the accessories with a soft detergent.  
Rinse and dry carefully.  
Rating Plate  
The model number of your cooker can be found  
on the rating plate on the lower front frame of  
the cooker upon opening the door.  
The cooker must be protected by a suitably  
rated fuse or circuit breaker. The rating of the  
cooker is given on the rating plate.  
Condensation and steam  
Condensation may form on the cooker. This is  
quite normal and nothing to worry about.  
The condensation water forms when heat and  
moisture are present, for example during cooking.  
However, always stand back from the oven  
when opening the door to allow any build up of  
steam or heat to release.  
In order to reduce to minimum the quantity of  
condensation water you should take the  
following actions:  
-
Whenever possible try to make sure that food  
which contains lots of moisture, for example  
casseroles, are covered;  
-
Preheat the oven for about 15-20 minutes  
before introducing the food to be roasted or  
baked.  
Cookware  
Use any ovenproof cookware, which will  
withstand temperatures of 250°C.  
Oven dishes, etc. should not be placed  
directly on the oven base.  
During cooking in the oven the oven  
door is hot. Take care that children do  
not play near it.  
9
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ELECTRIC OVEN  
Oven Function Control Knob  
The control knob is used to select the desired  
temperature and to select either the grill or oven  
function.  
0
Oven switched off  
50-250 Temperature selection (bottom and top  
heat)  
Grill - The grill cannot be used at the  
same time as the oven. The oven door must be  
closed when grilling.  
The grill temperature is not adjustable and always  
operates at maximum.  
For oven cooking use the control knob to select  
the desired temperature between 50º – 250ºC.  
Caution  
Do not place pans, dripping pans, baking trays or  
aluminium foil directly on the base of the oven.  
This could cause a heat build-up, which could  
affect the performance of the oven and damage  
the oven enamel.  
Cooking in the oven  
Traditional cooking  
Traditional cooking is made by natural convection  
of the heated air.  
It is necessary to pre-heat the oven.  
How to proceed?  
For small cakes, pastry, beaten mixture cakes in  
moulds.  
1. Preheat the oven at the selected baking  
temperature until the thermostat will  
disconnect. Then the flash lamp will turn off.  
2. Insert the meal.  
Oven thermostat pilot light  
Once the oven temperature has been selected,  
the oven thermostat pilot light will come on and  
remain on until the oven has reached the correct  
setting; after that, it will go on and off with the  
thermostat, showing that the temperature is being  
maintained.  
Cooker operation pilot light (Main)  
This light will illuminate when the oven function  
control knob or any of the hotplate knobs are  
turned on and remains lit while these are in use.  
10  
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Grilling  
Hints and Tips  
Oven Cooking  
When grilling, the accessible parts of the  
appliance are hot and the appliance should not  
be left unattended. Take care that children do  
not play near it. During use the appliance  
becomes hot. Care should be taken to avoid  
touching heating elements inside the oven.  
Turn off the oven 5 minutes before the end of  
cooking time, and use residual heat to  
complete the cooking.  
The thickness, the material and the colour of  
the pan will influence the cooking results.  
When cooking, certain dishes increase in  
volume, ensure the pan is large enough.  
To prevent fat dripping when roasting use tall  
rim pans proportional to the item being  
roasted.  
The grill pan will become hot during  
use, always use oven gloves when removing  
or replacing a hot grill pan.  
All grilling must be carried out with the  
oven door closed.  
Prick the skin of poultry and sausages with a  
fork before cooking to avoid spitting.  
Use heatproof glass dishes for soufflés.  
To switch on the grill, turn the oven  
function control knob to GRILL.  
The effects of dishes on cooking results  
Dishes and tins vary in their thickness,  
conductivity, colour, etc. which affects the way  
they transmit heat to the food inside them.  
Most foods should be placed on the grid in the  
grill pan to allow maximum circulation of air to lift  
the food out of the fats and juices. Food such as  
fish, liver and kidneys may be placed directly on  
the grill pan, if preferred.  
A Aluminium, earthenware, oven glassware  
and bright shiny utensils reduce cooking and  
base browning.  
Adjust the grid and grill pan runner position to  
allow for different thicknesses of food.  
B Enamelled cast iron, anodised aluminium,  
aluminium with non-stick interior and  
coloured exterior and dark, heavy utensils  
increase cooking and base browning.  
Food should be thoroughly dried before grilling  
to minimise splashing. Brush lean meats and  
fish lightly with a little oil or melted butter to keep  
them moist during cooking.  
Accompaniments such as tomatoes and  
mushrooms may be placed underneath the grid  
when grilling meats.  
When toasting bread, we suggest that the top  
runner position is used with the grid in its 'high'  
position.  
Preheat the grill for a few minutes before sealing  
steaks or toasting. Adjust the shelf position as  
necessary, during cooking.  
The food should be turned over during cooking,  
as required.  
NOTE: For safety in use, the grill element is  
controlled by the thermostat. During cooking,  
the grill cycles on and off to prevent  
overheating.  
Cooking time depends on the thickness of the  
meat and not on its weight.  
11  
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ELECTRIC HOTPLATES  
To switch on a hotplate, turn the relevant control  
knob to the required heat setting.  
The control knob is numbered 0 – 6  
0 – OFF  
1 – Minimum  
6 – Maximum.  
The hob has two types of hotplates:  
Normal Hotplates  
We recommend the plates are switched to  
maximum (6) for a short while to boost the plate,  
and then adjusted to the required setting.  
Rapid Hotplate (Front left)  
The rapid hotplates indicated by a red spot, will  
heat up more quickly than a normal plate.  
Over a period of time the red spot may  
disappear, this will not affect the performance  
of the hotplate.  
It is important to note that the hotplate  
may smoke and produce  
a
slightly  
unpleasant odour when used for the first  
time. This is quite normal and will disappear  
after some time.  
Do not put anything on the hob that is  
liable to melt.  
Suggestions for the correct setting of the plates  
are given in the following table:  
OFF  
Very Gentle  
0
1
To keep food warm  
To melt butter and chocolate  
To prepare cream-sauces,  
stews and milk puddings or to  
fry eggs  
Gentle  
2
Slow  
Dried vegetables, frozen food,  
fruit, boiling water or milk  
3
4
Medium  
Boiled  
potatoes,  
pâtés,  
fresh  
vegetables,  
soups,  
broths, pancakes or fish  
High  
Fast  
Larger stews, meat roll, fish,  
omelettes, steaks  
Steaks, escalopes and frying  
5
6
12  
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Hints and Tips  
Saucepans for use on solid hotplates should have  
several characteristics:  
Good use  
They should be fairly heavy duty.  
They should fit the heat area exactly, or be  
slightly larger for efficient use, NEVER smaller.  
They should have a flat base to ensure good  
contact with the hotplate. This is particularty  
important when using pans for high  
temperature frying presure cooking.  
Bad use  
As soon as liquid starts boiling, turn the hotplate  
control knob so that it will barely keep the liqiud  
simmering.  
You can switch off the hotplate a short while  
before you finish cooking, and the final stage will  
be completed using the accumulated heat.  
Ensure pans are large enough to avoid  
liquids being spilt onto the plates. Never  
leave the plates on without a pan on  
them or with an empty pan on them.  
Take care never to lean or reach over a  
hot electric plate. Always point pan  
handles inward or over the work surface  
next to the hob to avoid accidentally  
knocking over a pan as you pass by.  
Take care when frying food in hot oil or  
fat, as the overheated splashes could  
easily ignite.  
If the control knobs become difficult to  
turn, please contact your local Service  
Force Centre.  
Accessories delivered with the  
appliance  
The following accessories are supplied with your  
appliance.  
Shelf for placing dishes on.  
The dish should be put in the middle of the  
shelf to balance the weight.  
A roasting tray with roasting grid on it.  
It is used to collect juice when cooking in it,  
place it on the shelf 2.  
If you do not use the roasting tray, remove it  
from the oven.  
In addition to the accessories supplied we  
recommend you only use heatproof dishes/pans  
(according to the manufacturer’s instructions).  
13  
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MAINTENANCE AND CLEANING  
The oven should be kept clean at all  
times. A build-up of fats or other  
foodstuffs could result in a fire.  
Cleaning the Oven door  
For a more complete cleaning of the oven door, it  
is advisable to remove it in the following way:  
Before cleaning, ensure all control  
knobs are in the OFF position, and the  
appliance has cooled completely.  
Before any maintenance or cleaning  
can be carried out, you must  
DISCONNECT the cooker from the  
electricity supply.  
-
-
Open the door completely.  
Turn the two locking plates on the hinge arms  
to 170°;  
-
-
Partially close the door, to a 30o angle;  
Lift the door and pull out.  
locking plates  
Cleaning materials  
Before using any cleaning materials on your  
oven, check that they are suitable and that their  
use is recommended by the manufacturer.  
Cleaners that contain bleach should NOT  
be used as they may dull the surface finishes.  
A steam cleaner is not to be used. Harsh  
abrasives should also be avoided.  
External cleaning  
We recommend that non-abrasive cleaners are  
used; Avoid the use of metal objects, steel wool  
or nylon pads, abrasive or caustic products, as  
these may scratch the surface. Regularly wipe  
over the control panel, oven door and door seal  
using a soft cloth well wrung out in warm water to  
which a little washing up liquid has been added.  
In the case of stainless steel parts, you may use  
commercially available stainless steel cleaners  
with care. These also provide a protective film  
against finger marks.  
To prevent damaging or weakening the  
door glass panels avoid the use of the  
following:  
Household detergent and bleaches  
Impregnated pads unsuitable for non  
stick saucepans  
Refit the door by reversing the operation  
described above.  
Brillo/Ajax pads or steel wool pads  
Chemical oven pads or aerosols  
Rust removers  
DO NOT clean the oven door while the  
glass panels are warm. If this precaution is not  
observed the glass panel may shatter. If the  
door glass panel becomes chipped or has  
deep scratches, the glass will be weakened  
and must be replaced to prevent the  
possibility of the panel shattering.  
Bath/Sink stain removers  
Oven Cavity  
The enamelled oven cavity is best cleaned whilst  
the oven is still warm.  
Contact your local Service Centre who will be  
pleased to advise further.  
Wipe the oven over with a soft cloth soaked in  
warm soapy water after each use. From time to  
time it will be necessary to do a more thorough  
cleaning, using a proprietary oven cleaner.  
Oven Shelves and shelf support  
To clean the oven shelves, and shelf support soak  
in warm soapy water and remove stubborn marks  
with a well-wetted soap impregnated pad. Rinse  
well and dry with a soft cloth.  
14  
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The Hob Top  
Restoring  
The hob is best cleaned whilst it is still warm, as  
spillage can be removed more easily than if it is  
left to cool.  
To maintain the appearance of your sealed  
hotplates apply a little salt-free vegetable oil or  
restorative agent periodically.  
Regularly wipe over the hob top using a soft  
cloth well wrung out in warm water to which a  
little washing up liquid has been added. Avoid  
the use of the following:  
household detergent and bleaches;  
impregnated pads unsuitable for non-stick  
saucepans;  
To apply vegetable oil: first heat the hotplate on a  
medium setting for 30 seconds then turn off. Pour  
a very small amount of salt-free oil onto a dry cloth  
or kitchen paper. Apply a thin coat of oil to the  
hotplate surface and wipe off any excess. Heat the  
hotplate on a medium setting for 1 minute.  
steel wool pads;  
bath/sink stain removers.  
To apply restorative agent: first heat the hotplate  
on a medium setting for 30 seconds then turn  
off. Apply a very thin coating of Collo Electrol  
(using the applicator). Heat a hotplate on a high  
setting for 2-3 minutes to cure. Some smoke will  
occur, this is normal and nontoxic. (NB: this  
product is a restorative agent not a cleanser. It is  
available from hardware stores).  
The Hotplates  
Spills onto the actual plate should be removed  
using warm water and a soft brush, nylon or  
plastic scourer. To keep the plates looking as new,  
hotplate conditioner can be purchased from most  
hardware stores, e.g. “4 Hob” by HomeCare  
Products (follow the manufacturer’s instruction for  
use). Alternatively, wipe the plates with a drop of  
olive oil on a kitchen towel to avoid rust. It is  
important to note that the plate will smoke a little  
and produce a slightly unpleasant odour when  
next used.  
Stainless steel parts: the stainless steel spill rings  
may become straw coloured with use. Use a  
proprietary stainless steel cleaner to remove this  
straw discolouration. This also applies to the area  
around the hotplates on stainless steel hobs.  
Drying  
Important: After cleaning, dry the hotplates  
thoroughly by switching on to a low-medium  
setting for a few minutes.  
15  
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SOMETHING NOT WORKING  
If the appliance is not working correctly, please carry out the following checks, before contacting your  
local Service Force Centre.  
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by  
incorrect use or installation, a charge will be made even if the appliance is under guarantee.  
Symptoms  
Solutions  
The hob hotplate does not heat up  
Check:  
-
that the unit is connected and the electrical  
supply is switched on  
-
-
the mains fuse has not blown  
the correct control knob has been turned.  
The hotplate is not giving satisfactory results Check:  
-
-
-
-
the hotplate is clean and dry  
the pan is the correct size for the hotplate  
the pan has a flat base  
the setting is correct for the type of cooking.  
The oven does not come on  
Check:  
-
check if a cooking function/temperature has  
been selected correctly  
-
the socket switch or the switch from the mains  
supply to the cooker are ON.  
It takes too long to finish the dishes, or they Check:  
are cooked too fast  
Steam and condensation settle on the food - refer to the contents of this booklet, especially to  
-
the temperature may need adjusting  
the chapter “Using the Oven”.  
and the oven cavity  
-
Leave dishes inside the oven no longer than 15-  
20 minutes after the cooking is completed.  
If after these checks, the appliance still does not operate correctly, contact your local Service Force  
Centre. When you contact the Service Force Centre you will need to give the following details:  
1. Your name, address and post code.  
2. Your telephone number  
3. Clear and concise details of the fault  
4. The model and serial number of the appliance (found on the rating plate*)  
5. The purchase date  
* The rating plate can be found on the lower left hand corner of the front frame of the cavity.  
Please note that a valid purchase receipt or guarantee documentation is required for in-  
guarantee service calls.  
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SERVICE AND SPARE PARTS  
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact  
your local Service Force Centre by telephoning:-  
08705 929929  
Your telephone call will be automatically routed to the Service Force Centre covering your post code  
area.  
For the address of your local Service Force Centre and further information about Service Force,  
In-guarantee customers should ensure that the checks under the heading “Something Not  
Working” have been made as the engineer will make a charge if the fault is not a mechanical or  
electrical breakdown. Please note that it will be necessary to provide proof of purchase for any  
in-guarantee service calls.  
CUSTOMER CARE  
For general enquiries concerning your Tricity Bendix appliance and or for further information on our  
products, contact our Customer Care Department by letter or telephone as follows:  
Customer Care Department  
Tricity Bendix  
55-77 High Street  
Slough  
Berkshire SL1 1DZ  
Tel: 08705 950950 (*)  
(*) calls to this number may be recorded for training purposes.  
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GUARANTEE CONDITIONS  
Standard Guarantee Conditions  
We Tricity Bendix undertake that if, within 12 months of the date of the purchase, this Tricity Bendix  
appliance or any part thereof is proved to be defective by any reason only of faulty workmanship or  
materials, we will, at our option, repair or replace the same FREE OF ANY CHARGE for labour,  
materials or carriage on condition that:  
The appliance has been correctly installed and used only on the electricity supply stated on the  
rating plate.  
The appliance has been used for normal domestic purposes only, and in accordance with the  
manufacturer's instructions.  
The appliance has not been serviced maintained, repaired, taken apart or tampered with by any  
person not authorised by us.  
All service work under this guarantee must be undertaken by a Tricity Bendix Service Force  
Centre.  
Any appliance or defective part replaced shall become the Company's property.  
This guarantee is in addition to your statutory and other legal rights.  
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available  
outside these hours, in which case a premium will be charged.  
Exclusions  
This guarantee does not cover:  
Damage or calls resulting from transportation, improper use or neglect, the replacement of any  
light bulbs or removable parts of glass or plastic.  
Costs incurred for calls to put right an appliance which is improperly installed or calls to appliance  
outside the United Kingdom.  
Appliances found to be in use within a commercial or similar environment, plus those, which are  
the subject to rental agreements.  
Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.  
European Guarantee  
If you should move to another country within Europe then your guarantee moves with you to your new  
home subject to the following qualifications:  
The guarantee starts from the date you first purchased your product.  
The guarantee is for the same period and to the same extent for labour and parts as exist in the  
new country of use for this brand or range of products.  
This guarantee relates to you and cannot be transferred to another user.  
Your new home is within the European Community (EC) or European Free Trade Area.  
The product is installed and used in accordance with our instructions and is only used  
domestically, i.e. a normal household  
The electrical supply complies with the specification given in the rating label.  
The product is installed taking into account regulations in your new country.  
Before you move, please contact your nearest Customer Care Centre, listed below, to give them  
details of your new home. They will then ensure that the local Service Organisation is aware of your  
move and able to look after you and your appliances.  
France  
Germany  
Italy  
Sweden  
UK  
Senlis  
+33 (0) 3 44 62 20 13  
+49 (0) 800 234 7378  
+39 (0) 800117511  
+46 (0) 20 78 77 50  
+44 (0) 1753 219898  
Nürnberg  
Pordenone  
Stockholm  
Slough  
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Customer Care Department  
Tricity Bendix  
55-77 High Street  
Slough  
Berkshire SL1 1DZ  
Tel: 08705 950 950  
SE 211 - 342701425-A-060505-01  
© Electrolux plc 2005  
From the Electrolux Group. The world’s No.1 choice  
The Electrolux Group is the world’s largest producer of powered appliances for kitchen, cleaning and outdoor use. More than 55 million Electrolux  
Group products (such as refrigerators, washing machines, vacuum cleaners, chain saws and lawn mowers) are sold each year to a value of approx.  
USD 14 billion in more than 150 countries around the world.  
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