Toshiba Satellite TV System Z830 User Manual

User's Manual  
PORTÉGÉ Z830  
Satellite Z830  
Series  
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PORTÉGÉ Z830/Satellite Z830 Series  
User's Manual  
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Copyright  
© 2011 by TOSHIBA Corporation. All rights reserved. Under the copyright  
laws, this manual cannot be reproduced in any form without the prior  
written permission of TOSHIBA. No patent liability is assumed, with respect  
to the use of the information contained herein.  
First edition September 2011  
Copyright authority for music, movies, computer programs, databases and  
other intellectual property covered by copyright laws belongs to the author  
or to the copyright owner. Copyrighted material can be reproduced only for  
personal use or use within the home. Any other use beyond that stipulated  
above (including conversion to digital format, alteration, transfer of copied  
material and distribution on a network) without the permission of the  
copyright owner is a violation of copyright or author's rights and is subject  
to civil damages or criminal action. Please comply with copyright laws in  
making any reproduction from this manual.  
Disclaimer  
This manual has been validated and reviewed for accuracy. The  
instructions and descriptions it contains are accurate for your computer at  
the time of this manual’s production. However, succeeding computers and  
manuals are subject to change without notice. TOSHIBA assumes no  
liability for damages incurred directly or indirectly from errors, omissions or  
discrepancies between the computer and the manual.  
Trademarks  
Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered  
trademarks of Intel Corporation.  
Windows, Microsoft and Windows logo are registered trademarks of  
Microsoft Corporation.  
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA  
under license.  
HDMI, the HDMI logo and High-Definition Multimedia Interface are  
trademarks or registered trademarks of HDMI Licensing LLC.  
ConfigFree is a trademark of TOSHIBA Corporation.  
TouchPad is a trademark of Synaptics, Inc.  
Wi-Fi is a registered trademark of the Wi-Fi Alliance.  
Secure Digital and SD are trademarks of SD Card Association.  
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.  
QUALCOMM is a trademark of Qualcomm Incorporated, registered in the  
United States and other countries. ATHEROS is a trademark of Qualcomm  
Atheros, Inc., registered in the United States and other countries.  
Realtek is a registered trademark of Realtek Semiconductor Corporation.  
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PORTÉGÉ Z830/Satellite Z830 Series  
Other trademarks and registered trademarks not listed above may be used  
in this manual.  
FCC information  
FCC notice "Declaration of Conformity Information"  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to part 15 of the FCC rules. These limits  
are designed to provide reasonable protection against harmful interference  
in a residential installation. This equipment generates, uses and can  
radiate radio frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Only peripherals complying with the FCC class B limits may be attached to  
this equipment. Operation with non-compliant peripherals or peripherals not  
recommended by TOSHIBA is likely to result in interference to radio and  
TV reception. Shielded cables must be used between the external devices  
and the computer’s External RGB monitor port, Universal Serial Bus (USB  
2.0 and 3.0) ports, HDMI port and microphone jack. Changes or  
modifications made to this equipment, not expressly approved by  
TOSHIBA or parties authorized by TOSHIBA could void the user’s authority  
to operate the equipment.  
FCC conditions  
This device complies with part 15 of the FCC Rules. Operation is subject to  
the following two conditions:  
1. This device may not cause harmful interference.  
2. This device must accept any interference received, including  
interference that may cause undesired operation.  
Contact  
Address:  
TOSHIBA America Information Systems, Inc.  
9740 Irvine Boulevard  
Irvine, California 92618-1697  
Telephone: (949) 583-3000  
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PORTÉGÉ Z830/Satellite Z830 Series  
EU Declaration of Conformity  
This product is carrying the CE-Mark in accordance with  
the related European Directives. Responsible for CE-  
Marking is TOSHIBA Europe GmbH, Hammfelddamm 8,  
41460 Neuss, Germany. The complete and official EU  
Declaration of Conformity can be found on TOSHIBA’s  
web site http://epps.toshiba-teg.com on the Internet.  
CE compliance  
This product is labelled with the CE Mark in accordance with the related  
European Directives, notably Electromagnetic Compatibility Directive  
2004/108/EC for the notebook and the electronic accessories including the  
supplied power adapter, the Radio Equipment and Telecommunications  
Terminal Equipment Directive 1999/5/EC in case of implemented  
telecommunication accessories and the Low Voltage Directive 2006/95/EC  
for the supplied power adapter. Furthermore the product complies with the  
Ecodesign Directive 2009/125/EC (ErP) and its related implementing  
measures.  
This product and the original options are designed to observe the related  
EMC (Electromagnetic Compatibility) and safety standards. However,  
TOSHIBA cannot guarantee that this product still observes these EMC  
standards if options or cables not produced by TOSHIBA are connected or  
implemented. In this case the persons who have connected/implemented  
those options/cables have to provide assurance that the system (PC plus  
options/cables) still fulfils the required standards. To avoid general EMC  
problems, the following guidance should be noted:  
Only CE marked options should be connected/implemented  
Only best shielded cables should be connected  
Working environment  
This product was designed to fulfil the EMC (Electromagnetic Compatibility)  
requirements to be observed for so-called “Residential, commercial and  
light industry environments”. TOSHIBA do not approve the use of this  
product in working environments other than the above mentioned  
“Residential, commercial and light industry environments”.  
For example, the following environments are not approved:  
Industrial Environments (e.g. environments where a mains voltage of  
380 V three-phase is used)  
Medical Environments  
Automotive Environments  
Aircraft Environments  
Any consequences resulting from the use of this product in working  
environments that are not approved are not the responsibility of TOSHIBA.  
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PORTÉGÉ Z830/Satellite Z830 Series  
The consequences of the use of this product in non-approved working  
environments may be:  
Interference with other devices or machines in the near surrounding  
area.  
Malfunction of, or data loss from, this product caused by disturbances  
generated by other devices or machines in the near surrounding area.  
Therefore TOSHIBA strongly recommend that the electromagnetic  
compatibility of this product should be suitably tested in all non-approved  
working environments before use. In the case of automobiles or aircraft,  
the manufacturer or airline respectively should be asked for permission  
before use of this product.  
Furthermore, for general safety reasons, the use of this product in  
environments with explosive atmospheres is not permitted.  
VCCI Class B Information  
この装置は、クラスB情報技術装置です。この装置は、家庭環境で使  
用することを目的としていますが、この装置がラジオやテレビジョン  
受信機に近接して使用されると、受信障害を引き起こすことがあります。  
取扱説明書に従って正しい取り扱いをしてください。  
VCCI-B  
Video Standard Notice  
THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND  
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL  
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING  
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")  
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS  
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND  
NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A  
VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH  
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY  
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT  
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES  
AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE  
HTTP://WWW.MPEGLA.COM.  
Canadian regulatory information (Canada only)  
This digital apparatus does not exceed the Class B limits for radio noise  
emissions from digital apparatus as set out in the Radio Interference  
Regulation of the Canadian Department of Communications.  
Note that Canadian Department of Communications (DOC) regulations  
provide, that changes or modifications not expressly approved by  
TOSHIBA Corporation could void your authority to operate this equipment.  
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PORTÉGÉ Z830/Satellite Z830 Series  
This Class B digital apparatus meets all requirements of the Canadian  
Interference-Causng Equipment Regulations.  
Cet appareil numérique de la class B respecte toutes les exgences du  
Règlement sur le matériel brouileur du Canada.  
Following information is only valid for EU-member  
States:  
Disposal of products  
The crossed out wheeled dust bin symbol indicates that  
products must be collected and disposed of separately  
from household waste. Integrated batteries and  
accumulators can be disposed of with the product. They  
will be separated at the recycling centres.  
The black bar indicates that the product was placed on the  
market after August 13, 2005.  
By participating in separate collection of products and  
batteries, you will help to assure the proper disposal of  
products and batteries and thus help to prevent potential  
negative consequences for the environment and human  
health.  
For more detailed information about the collection and  
recycling programmes available in your country, please  
visit our website (http://eu.computers.toshiba-europe.com)  
or contact your local city office or the shop where you  
purchased the product.  
Disposal of batteries and/or accumulators  
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PORTÉGÉ Z830/Satellite Z830 Series  
The crossed out wheeled dust bin symbol indicates that  
batteries and/or accumulators must be collected and  
disposed of separately from household waste.  
If the battery or accumulator contains more than the  
specified values of lead (Pb), mercury (Hg), and/or  
cadmium (Cd) defined in the Battery Directive (2006/66/  
EC), then the chemical symbols for lead (Pb), mercury  
(Hg) and/or cadmium (Cd) will appear below the crossed  
out wheeled dust bin symbol.  
By participating in separate collection of batteries, you will  
help to assure the proper disposal of products and  
batteries and thus help to prevent potential negative  
consequences for the environment and human health.  
For more detailed information about the collection and  
recycling programmes available in your country, please  
visit our website (http://eu.computers.toshiba-europe.com)  
or contact your local city office or the shop where you  
purchased the product.  
These symbols may not stick depending on the country and region where  
you purchased.  
Disposing of the computer and the computer's  
batteries  
Discard this computer in accordance with applicable laws and  
regulations. For further information, contact your local government.  
This computer contains rechargeable batteries. After repeated use,  
the batteries will finally lose their ability to hold a charge and you will  
need to replace them. Under certain applicable laws and regulation, it  
may be illegal to dispose of old batteries by placing them in the trash.  
Please be kind to our shared environment. Check with your local  
government authority for details regarding where to recycle old  
batteries or how to dispose of them properly.  
REACH - Compliance Statement  
The new European Union (EU) chemical regulation, REACH (Registration,  
Evaluation, Authorization and Restriction of Chemicals), entered into force  
on 1 June 2007. TOSHIBA will meet all REACH requirements and is  
committed to provide our customers with information about the chemical  
substances in our products according to REACH regulation.  
Please consult the following website www.toshiba-europe.com/computers/  
info/reach for information about the presence in our articles of substances  
included on the candidate list according to article 59(1) of Regulation (EC)  
No 1907/2006 („REACH“) in a concentration above 0.1 % weight by weight.  
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PORTÉGÉ Z830/Satellite Z830 Series  
Following information is only for Turkey:  
Compliant with EEE Regulations: TOSHIBA meets all requirements of  
Turkish regulation 26891 “Restriction of the use of certain hazardous  
substances in electrical and electronic equipment”.  
The number of possible pixel failures of your display is defined  
according to ISO 9241-307 standards. If the number of pixel failures is  
less than this standard, they will not be counted as defect or failure.  
Battery is a consumption product, since the battery time depends on  
the usage of your computer. If the battery can not be charged at all,  
then it is a defect or failure. The changes in battery time is not a defect  
or failure.  
ENERGY STAR® Program  
Your Computer model may be ENERGY STAR®  
compliant. If the model you purchased is compliant, it is  
labeled with the ENERGY STAR logo on the computer and  
the following information applies.  
TOSHIBA is a partner in the ENERGY STAR Program and  
has designed this computer to meet the latest ENERGY  
STAR guidelines for energy efficiency. Your computer  
ships with the power management options preset to a  
configuration that will provide the most stable operating  
environment and optimum system performance for both  
AC power and battery modes.  
To conserve energy, your computer is set to enter the low-  
power Sleep Mode which shuts down the system and  
display within 15 minutes of inactivity in AC power mode.  
TOSHIBA recommends that you leave this and other  
energy saving features active, so that your computer will  
operate at its maximum energy efficiency. You can wake  
the computer from Sleep Mode by pressing the power  
button.  
Products that earn the ENERGY STAR prevent  
greenhouse gas emissions by meeting strict energy  
efficiency guidelines set by the US EPA and the EU  
Commission. According to the EPA, a computer meeting  
the new ENERGY STAR specifications will use between  
20% and 50% less energy depending on how it isused.  
Visit http://www.eu-energystar.org or http://  
www.energystar.gov for more information regarding the  
ENERGY STAR Program.  
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PORTÉGÉ Z830/Satellite Z830 Series  
Preface  
Congratulations on your purchase of this computer. This powerful notebook  
computer provides excellent expansion capability, includes multimedia  
functionality, and is designed to provide years of reliable, high-performance  
computing.  
This manual tells how to set up and begin using your computer. It also  
provides detailed information on configuring your computer, basic  
operations and care, using optional devices and troubleshooting.  
Conventions  
This manual uses the following formats to describe, identify, and highlight  
terms and operating procedures.  
Abbreviations  
On first appearance, and whenever necessary for clarity, abbreviations are  
enclosed in parentheses following their definition. For example: Read Only  
Memory (ROM). Acronyms are also defined in the Glossary.  
Icons  
Icons identify ports, dials, and other parts of your computer. The indicator  
panel also uses icons to identify the components it is providing information  
on.  
Keys  
The keyboard keys are used in the text to describe many computer  
operations. A distinctive typeface identifies the key top symbols as they  
appear on the keyboard. For example, ENTER identifies the ENTER key.  
Key operation  
Some operations require you to simultaneously use two or more keys. We  
identify such operations by the key top symbols separated by a plus sign  
(+). For example, CTRL + C means you must hold down CTRL and at the  
same time press C. If three keys are used, hold down the first two and at  
the same time press the third.  
ABC  
When procedures require an action such as  
clicking an icon or entering text, the icon's name or  
the text you are to type in is represented in the  
typeface you see to the left.  
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PORTÉGÉ Z830/Satellite Z830 Series  
Messages  
Messages are used in this manual to bring important information to your  
attention. Each type of message is identified as shown below.  
Indicates a potentially hazardous situation, which could result in death or  
serious injury, if you do not follow instructions.  
Pay attention! A caution informs you that improper use of equipment or  
failure to follow instructions may cause data loss or damage your  
equipment.  
Please read. A note is a hint or advice that helps you make best use of  
your equipment.  
Terminology  
This term is defined in this document as follows:  
Start  
The word "Start" refers to the " " button in  
Windows 7.  
SSD or Solid State  
Drive  
This computer is equipped with a "Solid State  
Drive (SSD)" instead of a hard disk drive.  
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PORTÉGÉ Z830/Satellite Z830 Series  
General Precautions  
TOSHIBA computers are designed to optimize safety, minimize strain and  
withstand the rigors of portability. However, certain precautions should be  
observed to further reduce the risk of personal injury or damage to the  
computer.  
Be certain to read the general precautions below and to note the cautions  
included in the text of the manual.  
Provide adequate ventilation  
Always make sure your computer and AC adaptor have adequate  
ventilation and are protected from overheating when the power is turned on  
or when an AC adaptor is connected to a power outlet (even if your  
computer is in Sleep Mode). In this condition, observe the following:  
Never cover your computer or AC adaptor with any object.  
Never place your computer or AC adaptor near a heat source, such as  
an electric blanket or heater.  
Never cover or block the air vents including those located at the base  
of the computer.  
Always operate your computer on a hard flat surface. Using your  
computer on a carpet or other soft material can block the vents.  
Always provide sufficient space around the computer.  
Overheating your computer or AC adaptor could cause system failure,  
computer or AC adaptor damage or a fire, possibly resulting in serious  
injury.  
Creating a computer-friendly environment  
Place the computer on a flat surface that is large enough for the computer  
and any other items you are using, such as a printer.  
Leave enough space around the computer and other equipment to provide  
adequate ventilation. Otherwise, they may overheat.  
To keep your computer in prime operating condition, protect your work area  
from:  
Dust, moisture, and direct sunlight.  
Equipment that generates a strong electromagnetic field, such as  
stereo speakers (other than speakers that are connected to the  
computer) or speakerphones.  
Rapid changes in temperature or humidity and sources of temperature  
change such as air conditioner vents or heaters.  
Extreme heat, cold, or humidity.  
Liquids and corrosive chemicals.  
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PORTÉGÉ Z830/Satellite Z830 Series  
Stress injury  
Carefully read the Instruction Manual for Safety and Comfort. It contains  
information on the prevention of stress injuries to your hands and wrists  
that can be caused by extensive keyboard use. It also includes information  
on work space design, posture and lighting that can help reduce physical  
stress.  
Heat injury  
Avoid prolonged physical contact with the computer. If the computer is  
used for long periods, its surface can become very warm. While the  
temperature will not feel hot to the touch, if you maintain physical  
contact with the computer for a long time, for example if you rest the  
computer on your lap or if you keep your hands on the palm rest, your  
skin might suffer a low-heat injury.  
If the computer has been used for a long time, avoid direct contact  
with the metal plate supporting the various interface ports as this can  
become hot.  
The surface of the AC adaptor can become hot when in use but this  
condition does not indicate a malfunction. If you need to transport the  
AC adaptor, you should disconnect it and let it cool before moving it.  
Do not lay the AC adaptor on a material that is sensitive to heat as the  
material could become damaged.  
Pressure or impact damage  
Do not apply heavy pressure to the computer or subject it to any form of  
strong impact as this can damage the computer's components or otherwise  
cause it to malfunction.  
Mobile phones  
Please be aware that the use of mobile phones can interfere with the audio  
system. The operation of the computer will not be impaired in any way, but  
it is recommended that a minimum distance of 30cm is maintained between  
the computer and a mobile phone that is in use.  
Instruction Manual for Safety and Comfort  
All important information on the safe and proper use of this computer is  
described in the enclosed Instruction Manual for Safety and Comfort. Be  
sure to read it before using the computer.  
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PORTÉGÉ Z830/Satellite Z830 Series  
Chapter 1  
Getting Started  
This chapter provides an equipment checklist, and basic information to  
start using your computer.  
Some of the features described in this manual may not function properly if  
you use an operating system that was not pre-installed by TOSHIBA.  
Equipment checklist  
Carefully unpack your computer, taking care to save the box and  
packaging materials for future use.  
Hardware  
Check to make sure you have all the following items:  
TOSHIBA Portable Personal Computer  
AC adaptor and power cord (2-pin plug or 3-pin plug)  
Documentation  
User Information Guide  
Instruction Manual for Safety and Comfort  
If any of the items are missing or damaged, contact your dealer  
immediately.  
Software  
The following Windows® operating system and utility software are pre-  
installed.  
Windows 7  
TOSHIBA Recovery Media Creator  
TOSHIBA Assist  
TOSHIBA ConfigFree™  
TOSHIBA Resolution+ Plug-in For Windows Media Player  
TOSHIBA eco Utility  
TOSHIBA Bulletin Board  
TOSHIBA ReelTime  
TOSHIBA HW Setup Utility  
TOSHIBA Value Added Package  
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PORTÉGÉ Z830/Satellite Z830 Series  
TOSHIBA Web Camera Application  
TOSHIBA Face Recognition  
TOSHIBA Fingerprint Utility  
TOSHIBA Service Station  
TOSHIBA PC Health Monitor  
TOSHIBA Sleep Utility  
User's Manual (this manual)  
You may not have all the software listed above depending on the model  
you purchased.  
Getting Started  
All users should be sure to read the section Starting up for the first  
time.  
Be sure to read the enclosed Instruction Manual for Safety and  
Comfort for information on the safe and proper use of this computer. It  
is intended to help you be more comfortable and productive while  
using a notebook computer. By following the recommendations in it  
you may reduce your chance of developing a painful or disabling injury  
to your hand, arms, shoulders or neck.  
This section provides basic information to start using your computer. It  
covers the following topics:  
Connecting the AC adaptor  
Opening the display  
Turning on the power  
Starting up for the first time  
Turning off the power  
Restarting the computer  
Use a virus-check program and make sure it is updated regularly.  
Never format storage media without checking its content - formatting  
destroys all stored data.  
It is a good idea to periodically back up the internal Solid State Drive  
or other main storage device to external media. General storage  
media is not durable or stable over long periods of time and under  
certain conditions may result in data loss.  
Before you install a device or application, save any data in memory to  
the Solid State Drive or other storage media. Failure to do so may  
result in the loss of data.  
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PORTÉGÉ Z830/Satellite Z830 Series  
Connecting the AC adaptor  
Attach the AC adaptor when you need to charge the battery or you want to  
operate from AC power. It is also the fastest way to get started, because  
the battery pack will need to be charged before you can operate from  
battery power.  
The AC adaptor can automatically adjust to any voltage ranging from 100  
to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use  
this computer in almost any country/region. The adaptor converts AC  
power to DC power and reduces the voltage supplied to this computer.  
Always use the TOSHIBA AC adaptor that was included with your  
computer, or use AC adaptors specified by TOSHIBA to avoid any risk  
of fire or other damage to the computer. Use of an incompatible AC  
adaptor could cause fire or damage to the computer possibly resulting  
in serious injury. TOSHIBA assumes no liability for any damage  
caused by use of an incompatible adaptor.  
Never plug the AC adaptor into a power source that does not  
correspond to both the voltage and the frequency specified on the  
regulatory label of the unit. Failure to do so could result in a fire or  
electric shock, possibly resulting in serious injury.  
Always use or purchase power cables that comply with the legal  
voltage and frequency specifications and requirements in the country  
of use. Failure to do so could result in a fire or electric shock, possibly  
resulting in serious injury.  
The supplied power cord conforms to safety rules and regulations in  
the region the product is bought and should not be used outside this  
region. For use in other regions, please buy power cords that conform  
to safety rules and regulations in the particular region.  
Do not use a 3-pin to 2-pin conversion plug.  
When you connect the AC adaptor to the computer, always follow the  
steps in the exact order as described in the User’s Manual.  
Connecting the power cable to a live electrical outlet should be the last  
step otherwise the adaptor DC output plug could hold an electrical  
charge and cause an electrical shock or minor bodily injury when  
touched. As a general safety precaution, avoid touching any metal  
parts.  
Never place your computer or AC adaptor on a wooden surface,  
furniture, or any other surface that could be marred by exposure to  
heat since the computer base and AC adaptor's surface increase in  
temperature during normal use.  
Always place your computer or AC adaptor on a flat and hard surface  
that is resistant to heat damage.  
Refer to the enclosed Instruction Manual for Safety and Comfort for  
detailed precautions and handling instructions.  
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PORTÉGÉ Z830/Satellite Z830 Series  
1. Connect the power cord to the AC adaptor.  
Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug)  
Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug)  
Either a 2-pin or 3-pin adaptor/cord will be included with the computer  
depending on the model.  
2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on  
the back of the computer.  
Figure 1-3 Connecting the DC output plug to the computer  
1
2
1. DC IN 19V jack  
2. DC output plug  
3. Plug the power cord into a live wall outlet - the Battery and DC IN  
indicators on the front of the computer should glow.  
Opening the display  
The display panel can be opened to a wide range of angles for optimal  
viewing.  
While holding down the palm rest with one hand so that the main body of  
the computer is not raised, slowly lift the display panel - this will allow the  
angle of the display panel to be adjusted to provide optimum clarity.  
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PORTÉGÉ Z830/Satellite Z830 Series  
Figure 1-4 Opening the display panel  
1
1. Display panel  
Use reasonable care when opening and closing the display panel. Opening  
it vigorously or slamming it shut could damage the computer.  
Be careful not to open the display panel too far as this could put stress  
on the display panel’s hinges and cause damage.  
Do not press or push on the display panel.  
Do not lift the computer by the display panel.  
Do not close the display panel with pens or any other objects left in  
between the display panel and the keyboard.  
When opening or closing the display panel, place one hand on the  
palm rest to hold the computer in place and use the other hand to  
slowly open or close the display panel (Do not use excessive force  
when opening or closing the display panel).  
Turning on the power  
This section describes how to turn on the power - the Power indicator will  
then indicate the status. Please refer to the Monitoring of power condition  
section in Chapter 5, Power and Power-Up Modes for more information.  
After you turn on the power for the first time, do not turn it off until you  
have set up the operating system.  
Volume cannot be adjusted during Windows Setup.  
1. Open the display panel.  
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2. Press and hold the computer's power button for two or three seconds.  
Figure 1-6 Turning on the power  
1
1. Power button  
Starting up for the first time  
The Windows 7 Startup Screen will be the first screen displayed when you  
turn on the power. Follow the on-screen instructions on each screen in  
order to properly install the operating system.  
When it is displayed, be sure to read the Software License Terms  
carefully.  
Turning off the power  
The power can be turned off in one of three modes, either Shut Down  
Mode, Hibernation Mode or Sleep Mode.  
Shut Down Mode  
When you turn off the power in Shut Down Mode no data will be saved and  
the computer will boot to the operating system's main screen the next time  
it is turned on.  
1. If you have entered data, either save it to the Solid State Drive or to  
other storage media.  
Make sure the SSD indicator is off. If you turn off the power while a  
disk (disc) is being accessed, you may lose data or damage the disk.  
Never turn off the power while an application is running. Doing so  
could cause loss of data.  
Never turn off the power, disconnect an external storage device or  
remove storage media during data read/write. Doing so can cause  
data loss.  
2. Click Start.  
3.  
Click the Shut down button (  
).  
4. Turn off any peripheral devices connected to your computer.  
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Do not turn the computer or peripheral devices back on immediately - wait  
a short period to avoid any potential damage.  
Sleep Mode  
If you have to interrupt your work, you are able to turn off the power without  
exiting from your software by placing the computer into Sleep Mode. In this  
mode data is maintained in the computer's main memory so that when you  
turn on the power again, you can continue working right where you left off.  
When you have to turn off your computer aboard an aircraft or in places  
where electronic devices are regulated or controlled, always completely  
shut down the computer. This includes turning off any wireless  
communication functionalities, and cancelling settings that reactivate the  
computer automatically, such as a timer recording function. Failure to  
completely shut down the computer in this way could allow the operating  
system to reactivate and run pre-programmed tasks or preserve unsaved  
data, which could interfere with aviation or other systems, possibly causing  
serious injury.  
Before entering Sleep Mode, be sure to save your data.  
When the AC adaptor is connected, the computer will go into Sleep  
Mode according to the settings in the Power Options (to access it,  
Start -> Control Panel -> System and Security -> Power Options).  
To restore the operation of the computer from Sleep Mode, press and  
hold the power button or any key on the keyboard for a short amount  
of time. Please note that keyboard keys can only be used if the Wake-  
up on Keyboard option is enabled within the HW Setup utility.  
If the computer enters Sleep Mode while a network application is  
active, the application might not be restored when the computer is  
next turned on and the system returns from Sleep Mode.  
To prevent the computer from automatically entering Sleep Mode,  
disable Sleep Mode within the Power Options (to access it, Start ->  
Control Panel -> System and Security -> Power Options).  
To use the Hybrid Sleep function, configure it in the Power Options.  
Benefits of Sleep Mode  
The Sleep Mode feature provides the following benefits:  
Restores the previous working environment more rapidly than does  
the Hibernation Mode feature.  
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Saves power by shutting down the system when the computer  
receives no input or hardware access for the time period set by the  
System Sleep Mode feature.  
Allows the use of the panel power off feature.  
Executing Sleep Mode  
You can also enable Sleep Mode by pressing FN + F3 - please refer to the  
Hot key functions section in Chapter 3, Operating Basics, for further details.  
You can enter Sleep Mode in one of three ways:  
Click Start, point to the arrow icon (  
) and then select Sleep  
from the menu.  
Close the display panel. Please note that this feature must be enabled  
within the Power Options (to access it, click Start -> Control Panel ->  
System and Security -> Power Options).  
Press the power button. Please note that this feature must be enabled  
within the Power Options (to access it, click Start -> Control Panel ->  
System and Security -> Power Options).  
When you turn the power back on, you can continue where you left when  
you shut down the computer.  
When the computer is in Sleep Mode, the power indicator will blink  
orange.  
If you are operating the computer on battery power, you can lengthen  
the overall operating time by turning it off into Hibernation Mode -  
Sleep Mode will consume more power while the computer is off.  
Sleep Mode limitations  
Sleep Mode will not function under the following conditions:  
Power is turned back on immediately after shutting down.  
Memory circuits are exposed to static electricity or electrical noise.  
Hibernation Mode  
The Hibernation Mode feature saves the contents of memory to the Solid  
State Drive when the computer is turned off so that, the next time it is  
turned on, the previous state is restored. Please note that the Hibernation  
Mode feature does not save the status of any peripheral devices connected  
to the computer.  
Save your data. While entering Hibernation Mode, the computer saves  
the contents of memory to the Solid State Drive. However, for safety  
sake, it is best to save your data manually.  
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Data will be lost if you disconnect the AC adaptor before the save is  
completed. Wait for the SSD indicator to go out.  
Benefits of Hibernation Mode  
The Hibernation Mode feature provides the following benefits:  
Saves data to the Solid State Drive when the computer automatically  
shuts down because of a low battery condition.  
You can return to your previous working environment immediately  
when you turn on the computer.  
Saves power by shutting down the system when the computer  
receives no input or hardware access for the time period set by the  
System Hibernate feature.  
Allows the use of the panel power off feature.  
Starting Hibernation Mode  
You can also enable Hibernation Mode by pressing FN + F4 - please refer  
to the Hot key functions section in Chapter 3, Operating Basics, for further  
details.  
To enter Hibernation Mode, follow the steps below.  
1. Click Start.  
2.  
Point to the arrow icon (  
the menu.  
) and then select Hibernate from  
Automatic Hibernation Mode  
The computer can be configured to enter Hibernation Mode automatically  
when you press the power button or close the lid. In order to define these  
settings, you can follow the steps as described below:  
1. Click Start and click the Control Panel.  
2. Click System and Security and click Power Options.  
3. Click Choose what the power buttons do or Choose what closing  
the lid does.  
4. Enable the desired Hibernation Mode settings for When I press the  
power button and When I close the lid.  
5. Click the Save changes button.  
Data save in Hibernation Mode  
When you turn off the power in Hibernation Mode, the computer will take a  
moment to save the current data in memory to the Solid State Drive. During  
this time, the SSD indicator will glow.  
After you turn off the computer, and the content of memory has been saved  
to the Solid State Drive, turn off the power to any peripheral devices.  
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Do not turn the computer or devices back on immediately. Wait a moment  
to let all capacitors fully discharge.  
Restarting the computer  
Certain conditions require that you reset the computer, for example if:  
You change certain computer settings.  
An error occurs and the computer does not respond to your keyboard  
commands.  
If you need to restart the computer, there are three ways this can be  
achieved:  
Click Start, point to the arrow icon (  
) and then select  
Restart from the menu.  
Press CTRL, ALT and DEL simultaneously (once) to display the menu  
window, then select Restart from the Shut down options.  
Press the power button and hold it down for five seconds. Once the  
computer has turned itself off, wait between ten and fifteen seconds  
before turning the power on again by pressing the power button.  
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Chapter 2  
The Grand Tour  
This chapter identifies the various components of the computer - it is  
recommended that you become familiar with each before you operate the  
computer.  
Legal Footnote (Non-applicable Icons)  
For more information regarding Non-applicable Icons, please refer to the  
Legal Footnotes section in Appendix C.  
Please handle your computer carefully to avoid scratching or damaging the  
surface.  
Front with the display closed  
The following figure shows the computer’s front with its display panel in the  
closed position.  
Figure 2-1 Front of the computer with display panel closed  
4
4
1
2
3
1. DC IN indicator  
2. Power indicator  
3. Battery indicator  
4. Stereo speakers  
DC IN indicator  
The DC IN indicator normally glows green when  
power is being correctly supplied from the AC  
power adaptor.  
Power indicator  
The Power indicator normally glows green when  
the computer is turned on. However, if you turn  
the computer off into Sleep Mode, this indicator  
will flash orange - approximately two seconds on,  
two seconds off - both while the system is  
shutting down and while it remains turned off.  
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Battery indicator  
The Battery indicator shows the condition of the  
battery's charge - green indicates the battery is  
fully charged, orange indicates the battery is  
charging, and flashing orange indicates a low  
battery condition.  
Please refer to Chapter 5, Power and Power-Up  
Modes for more information on this feature.  
Stereo speakers  
The speakers emit sound generated by your  
software as well as audio alarms, such as low  
battery condition, generated by the system.  
Left side  
The following figure shows the computer’s left side.  
Figure 2-2 The left side of the computer  
1
3
2
1. Microphone jack  
2. Headphone jack  
3. Memory media slot  
Product appearance depends on the model you purchased.  
Microphone jack  
Headphone jack  
A 3.5 mm mini microphone jack enables  
connection of a three-conductor mini jack for  
stereo microphone input.  
A 3.5 mm mini headphone jack enables  
connection of stereo headphones.  
The integrated sound system provides support for the computer's internal  
speakers and microphone, as well as allowing an external microphone and  
headphones to be connected via the appropriate jacks.  
Memory media slot  
This slot lets you insert an SD™/SDHC™/  
SDXC™ memory card, miniSD™/microSD™  
Card, and MultiMediaCard™. Refer to the  
Optional devices section in Chapter 3, Operating  
Basics for more information.  
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Keep foreign metal objects, such as screws, staples and paper clips, out of  
the Memory media slot. Foreign metal objects can create a short circuit,  
which can cause damage and fire, possibly resulting in serious injury.  
Right side  
The following figure shows the computer’s right side.  
Figure 2-3 The right side of the computer  
1
2
1. Universal Serial Bus (USB 2.0 or 3.0) 2. Security lock slot  
port  
Universal Serial Bus One Universal Serial Bus port, which complies to  
(USB 2.0 or 3.0) port the USB 2.0 or 3.0 standard, is provided on the  
right side of the computer.  
The USB port type may vary depending on the  
model you purchased. The Port with blue  
connector is USB 3.0 port.  
The USB 2.0 port is compliant with USB 2.0  
standard and not compatible with USB 3.0  
devices.  
The USB 3.0 port is compliant with USB 3.0  
standard and backward compatible with USB 2.0  
devices.  
Please note that it is not possible to confirm the operation of all functions of  
all USB devices that are available. In view of this it may be noted that some  
functions associated with a specific device might not operate properly.  
Keep foreign metal objects, such as screws, staples and paper clips, out of  
the USB port. Foreign metal objects can create a short circuit, which can  
cause damage and fire, possibly resulting in serious injury.  
Security lock slot  
A security cable can be attached to this slot and  
then connected to a desk or other large object in  
order to deter theft of the computer.  
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Back  
The following figure shows the computer’s back.  
Figure 2-4 The back of the computer  
1
3
5
6
7
2
4
1. LAN jack  
5. HDMI out port  
2. Cooling vents  
6. DC IN 19V jack  
3. Universal Serial Bus (USB 2.0) port  
4. Universal Serial Bus (USB 2.0) port  
7. External RGB monitor port  
Product appearance depends on the model you purchased.  
LAN jack  
This jack lets you connect to a LAN. The adaptor  
has built-in support for Ethernet LAN (10  
megabits per second, 10BASE-T), Fast Ethernet  
LAN (100 megabits per second, 100BASE-TX) or  
Gigabit Ethernet LAN (1000 megabits per  
second, 1000BASE-T). Refer to chapter 3,  
Operating Basics, for details.  
Do not connect any cable other than a LAN cable to the LAN jack. It  
could cause damage or malfunction.  
Do not connect the LAN cable to a power supply. It could cause  
damage or malfunction.  
Cooling vents  
The cooling vents help the processor to avoid  
overheating.  
Universal Serial Bus One Universal Serial Bus port, which complies to  
(USB 2.0) port  
the USB 2.0 standard, is provided on the back of  
the computer.  
Universal Serial Bus One Universal Serial Bus port, which complies to  
(USB 2.0) port  
HDMI out port  
the USB 2.0 standard, is provided on the back of  
the computer.  
This port with the icon has Sleep and Charge  
function.  
HDMI out port can connect with Type A  
connector HDMI cable.  
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DC IN 19V jack  
The AC adaptor connects to this jack in order to  
power the computer and charge its internal  
batteries. Please note that you should only use  
the model of AC adaptor supplied with the  
computer at the time of purchase - using the  
wrong AC adaptor can cause damage to the  
computer.  
External RGB monitor This port provides 15-pin, analog VGA port.  
port  
Please refer to Appendix A for information on  
external RGB monitor port pin assignment.  
This port allows you to connect an external RGB  
monitor to the computer.  
Underside  
The following figure shows the underside of the computer. You should  
ensure that the display is closed before the computer is turned over to  
avoid causing any damage.  
Figure 2-5 The underside of the computer  
1
1
1. Cooling vents  
Cooling vents  
The cooling vents help the processor to avoid  
overheating.  
Do not block the cooling vents. Keep foreign metal objects, such as  
screws, staples and paper clips, out of the cooling vents. Foreign metal  
objects can create a short circuit, which can cause damage and fire,  
possibly resulting in serious injury.  
Carefully clean the dust on the cooling vents’ surface using a soft cloth.  
Front with the display open  
This section shows the computer with the display panel open. In order to  
open the display, lift the display panel up and position it at a comfortable  
viewing angle for you.  
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Figure 2-6 The front of the computer with the display panel open  
3
2
1
12  
13  
14  
15  
4
5
6
7
15  
22  
16  
17 18 19 20 21  
8
9
10  
11  
Figure 2-7 The front of the computer with the display panel open  
1. Wireless LAN antennas, Wireless  
WAN/WiMAX antennas (not shown)*  
2. Web Camera*  
12. Display screen  
13. Touch Pad  
3. Web Camera LED*  
4. LCD Sensor switch (not shown)  
5. Display hinge  
14. Fingerprint Sensor*  
15. Touch Pad control buttons  
16. DC IN indicator  
6. TOSHIBA Presentation button  
7. TOSHIBA eco button  
8. Power button  
17. Power indicator  
18. Battery indicator  
19. SSD indicator  
9. Microphone  
10. Keyboard  
11. Touch Pad ON/OFF button  
20. Wireless communication indicator  
21. Wireless WAN/WiMAX indicator  
22. ECO indicator  
* Provided with some models.  
Product appearance depends on the model you purchased.  
Wireless LAN anten- Some computers in this series are equipped with  
nas  
the Wireless LAN antennas.  
Legal Footnote (Wireless LAN)  
For more information regarding Wireless LAN, please refer to the Legal  
Footnotes section in Appendix C.  
Wireless WAN/WiMAX Some computers in this series are equipped with  
antennas  
the Wireless WAN/WiMAX antennas.  
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Web Camera  
Web Camera is a device that allows you to  
record video or take photographs with your  
computer. You can use it for video chatting or  
video conferences using a communication tool  
such as Windows Live Messenger. TOSHIBA  
Web Camera Application will help you to add  
various video effects to your video or photograph.  
Enables the transmission of video and use of  
video chat via the internet using specialized  
applications.  
Please refer to the Web Camera Application  
Online Help for details.  
Web Camera LED  
The Web Camera LED glows when the Web  
Camera is operating.  
Do not point the web camera directly at the sun.  
Do not touch or press strongly on the web camera lens. Doing so may  
reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other  
soft cloth to clean the lens if it becomes dirty.  
When recording in dimly lit environments, select "Night Mode" which  
allows for brighter images with less noise.  
LCD Sensor switch  
This switch senses when the display panel is  
either closed or opened and activates the Panel  
Power On/Off feature as appropriate. For  
example, when you close the display panel the  
computer enters Hibernation Mode and shuts  
itself down and then, when you next open the  
display, the computer will automatically start up  
and return you to the application you were  
previously working on.  
You can specify within the Power Options.  
To access it, click Start -> Control Panel ->  
System and Security -> Power Options.  
Do not put any magnetic objects close to this switch as they may cause the  
computer to automatically enter Hibernation Mode and shut down even if  
the Panel Power Off feature is disabled.  
Display hinges  
The display hinges allow the display panel to be  
positioned at a variety of easy-to-view angles.  
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TOSHIBA Presenta-  
tion button  
The TOSHIBA Presentation button has the same  
functionality as the Connect display button in the  
Mobility Center.  
TOSHIBA eco button Press this button to launch the TOSHIBA eco  
Utility. TOSHIBA eco Utility can be used only in  
Windows® 7.  
Power button  
Microphone  
Press this button to turn the computer's power on  
and off.  
The built-in microphone allows you to import and  
record sounds for your application - please refer  
to the Sound System section in Chapter 3,  
Operating Basics for more information.  
Keyboard  
The internal keyboard provides the embedded  
numeric overlay keys, dedicated cursor control  
overlay keys,  
and Keys.  
Refer to the The Keyboard section in Chapter 3,  
Operating Basics, for details.  
Touch Pad ON/OFF  
button  
Press this button to enable or disable the Touch  
Pad function.  
Display screen  
33.8cm (13.3") LCD screen, configured with the  
following resolutions:  
HD, 1366 horizontal x 768 vertical pixels  
Please be aware that, when the computer is  
operating on the AC adaptor, the image  
displayed on the internal screen will be  
somewhat brighter than when it operates on  
battery power. This difference in brightness  
levels is intended to save power when operating  
on batteries.  
Legal Footnote (LCD)  
For more information regarding LCD, please refer to the Legal Footnotes  
section in Appendix C.  
Touch Pad  
The Touch Pad located in the palm rest is used  
to control the movement of the on-screen pointer.  
For more information, please refer to the Using  
the Touch Pad in Chapter 3, Operating Basics.  
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Fingerprint Sensor  
This sensor enables you to enroll and recognize  
a fingerprint. For detailed information on  
Fingerprint Sensor, refer to chapter 3, Using the  
Some models are equipped with a Fingerprint  
Sensor.  
Touch Pad control  
buttons  
The control buttons located below the Touch Pad  
allow you to select menu items or manipulate text  
and graphics as designated by the on-screen  
pointer.  
DC IN indicator  
Power indicator  
The DC IN indicator normally glows green when  
power is being correctly supplied from the AC  
power adaptor.  
The Power indicator normally glows green when  
the computer is turned on. However, if you turn  
the computer off into Sleep Mode, this indicator  
will flash orange - approximately two seconds on,  
two seconds off - both while the system is  
shutting down and while it remains turned off.  
Battery indicator  
The Battery indicator shows the condition of the  
battery's charge - green indicates the battery is  
fully charged, orange indicates the battery is  
charging, and flashing orange indicates a low  
battery condition.  
Please refer to Chapter 5, Power and Power-Up  
Modes for more information on this feature.  
SSD indicator  
The SSD indicator blinks green whenever the  
computer is accessing the built-in Solid State  
Drive.  
Wireless communica- The Wireless communication indicator glows  
tion indicator  
orange when the Wireless functions are turned  
on.  
Some models are equipped with Wireless  
functions.  
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Wireless WAN/WiMAX The Wireless WAN/WiMAX indicator glows blue  
indicator  
when the Wireless WAN/WiMAX functions are  
turned on.  
In some models, the indicator will glow and blink  
in order to indicate the connection status of the  
Wireless WAN/WiMAX function.  
Some models are equipped with a Wireless  
WAN/WiMAX function.  
ECO indicator  
The ECO indicator glows green when the eco  
mode is turned on.  
Internal Hardware Components  
This section describes the internal hardware components of your computer.  
The actual specifications may vary depending on the model you  
purchased.  
Battery pack  
This product includes a battery pack inside.  
However, please do not attempt to dismount or  
replace it by yourself. Please contact an  
authorized Toshiba service provider, if  
necessary.  
The rechargeable lithium-ion battery pack  
provides power to the computer when the AC  
adaptor is not connected. For more detailed  
information on the use and operation of the  
battery pack please refer to Chapter 5, Power  
Legal Footnote (Battery Life)  
For more information regarding Battery Life, please refer to the Legal  
Footnotes section in Appendix C.  
CPU  
The processor type varies depending on model.  
To check which type of processor is included in  
your model, open the TOSHIBA PC Diagnostic  
Tool Utility by clicking Start -> All Programs ->  
TOSHIBA -> Support & Recovery -> PC  
Diagnostic Tool.  
Legal Footnote (CPU)  
For more information regarding CPU, please refer to the Legal Footnotes  
section in Appendix C.  
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Solid State Drive  
The size of the Solid State Drive varies  
depending on the model.  
To check which type of SSD is included in your  
model, open the TOSHIBA PC Diagnostic Tool  
Utility by clicking Start -> All Programs ->  
TOSHIBA -> Support & Recovery -> PC  
Diagnostic Tool.  
Please note that part of the Solid State Drive's  
overall capacity is reserved as administration  
space.  
SSD is a large-capacity storage media which uses Solid-State  
Memory in place of a magnetic disk of the hard disk.  
Under certain unusual conditions of prolonged non-use and/or exposure to  
high temperatures, the SSD may be vulnerable to data retention errors.  
Legal Footnote (Solid State Drive (SSD) Capacity)  
For more information regarding Solid State Drive (SSD) Capacity, please  
refer to the Legal Footnotes section in Appendix C.  
RTC battery  
Video RAM  
The internal RTC battery backs up the Real Time  
Clock (RTC) and calendar.  
The memory in a computer's graphics adaptor,  
used to store the image displayed on a bitmap  
display.  
The amount of Video RAM available is  
dependent on the computer's system memory.  
Start -> Control Panel -> Appearance and  
Personalization -> Display -> Adjust  
resolution.  
The amount of Video RAM can be verified by  
clicking the Advanced settings button in the  
Screen Resolution window.  
Legal Footnote (Memory (Main System))  
For more information regarding Memory (Main System), please refer to the  
Legal Footnotes section in Appendix C.  
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Display controller  
The display controller interprets software  
commands into hardware commands that turn  
particular parts on the screen on or off.  
The display controller also controls the video  
mode and uses industry standard rules to govern  
the screen resolution and the maximum number  
of colors that can be displayed at any one time.  
Therefore, software written for a given video  
mode will run on any computer that supports that  
mode.  
Due to the display panel's increased resolution, lines may appear broken in  
when displaying images in full-screen text mode.  
Graphics controller  
The graphics controller maximizes display  
performance.  
Legal Footnote (Graphics Processing Unit ("GPU"))  
For more information regarding Graphics Processing Unit ("GPU"), please  
refer to the Legal Footnotes section in Appendix C.  
Intel® Display Power Saving Technology  
Intel GPU model may include the Display Power Saving Technology  
feature that can save the computer's power consumption by optimizing  
picture contrast on the internal LCD.  
This feature can be used if the computer is:  
running under battery mode  
using the internal LCD display only  
The Display Power Saving Technology feature is enabled at factory default.  
If you want to disable the feature, you can disable it.  
The Display Power Saving Technology feature can be disabled in the Intel®  
Graphics and Media Control Panel.  
You can access this control panel in one of the following ways:  
Click Start -> Control Panel. Select Large icons or Small icons in  
View by, and then click Intel(R) Graphics and Media.  
Right-click on the desktop and click Graphics Properties....  
In this control panel:  
1. Click Power.  
2. Select On battery from the drop-down menu in Power Source.  
3. Clear the Display Power Saving Technology check box.  
4. Click OK.  
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If you want to enable this feature, under the conditions mentioned above,  
select the Display Power Saving Technology check box.  
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Chapter 3  
Operating Basics  
This chapter describes the basic operations of your computer, highlights  
the precautions that should be taken when using it.  
Using the Touch Pad  
To use the Touch Pad, simply touch and move your fingertip across it in  
the direction you want the on-screen pointer to go.  
Figure 3-1 Touch Pad and Touch Pad control buttons  
1
2
3
3
4
1. Touch Pad  
2. Fingerprint Sensor*  
3. Touch Pad control buttons  
4. Touch Pad ON/OFF button  
* Provided with some models.  
Product appearance depends on the model you purchased.  
Pressing the Touch Pad ON/OFF button enables or disables the Touch  
Pad function.  
The two buttons below the Touch Pad are used like the buttons on a  
standard mouse - press the left button to select a menu item or to  
manipulate text or graphics designated by the pointer, and press the right  
button to display a menu or other function depending on the software you  
are using.  
You can also tap the Touch Pad to perform functions similar to those of the  
left button on a standard mouse.  
Click: Tap once  
Double-click: Tap twice  
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Drag and drop: Tap to select the item(s) you want to move, leave your  
finger on the Touch Pad after the second tap and then move the item(s) to  
their new destination.  
The Keyboard  
The computer’s keyboard layouts are compatible with a 104/105-key  
enhanced keyboard - by pressing some keys in combination, all of the  
104/105-key enhanced keyboard functions can be performed on the  
computer.  
The number of keys available on your keyboard will depend on which  
country/region your computer is configured for, with keyboards being  
available for numerous languages.  
In use there are six different types of keys, specifically typewriter keys,  
function keys, soft keys, Hot keys, Windows special keys and the keypad  
overlay.  
Never remove the key caps on your keyboard. Doing so could cause  
damage to the parts under the key caps.  
Keyboard indicator  
The following figure shows the position of the CAPS LOCK indicator which  
shows the following condition:  
When the CAPS LOCK indicator glows, the keyboard will produce  
capitals when any letter is typed.  
Figure 3-2 Keypad indicator  
1
1. CAPS LOCK indicator  
CAPS LOCK  
This indicator glows green when letter keys are  
locked into their uppercase format.  
Function keys: F1 … F12  
The function keys (not to be confused with the special FN key) are the  
twelve keys at the top of your keyboard - these keys function differently  
from other keys.  
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F1 through F12 are called function keys because they execute  
programmed functions when pressed and, when used in combination with  
the FN key, those keys marked with icons also execute specific functions  
on the computer.  
Soft keys: FN key combinations  
The FN (function) is used in combination with other keys to form soft keys.  
Soft keys are key combinations that enable, disable or configure specific  
features.  
Please note that some software may disable or interfere with soft-key  
operations, and that the soft-key settings are not restored when the  
computer returns from Sleep Mode.  
This computer's keyboard is designed to provide all the features of the 104-  
key enhanced keyboard.  
Since the keyboard is smaller and has fewer keys, some of the enhanced  
keyboard functions must be simulated using two keys instead of one on the  
larger keyboard.  
The FN key can be combined with the following keys to simulate functions  
similar to those of keys on the 104/105 key enhanced keyboard which are  
not on this computer's keyboard.  
Press FN + F10 or FN + F11 to access the computer's integrated  
keypad. When activated, the keys with grey markings on their bottom  
edge become either numeric keypad keys (FN + F11) or cursor control  
keys (FN + F10). Please refer to the Keypad overlay section in this  
chapter for more information on how to operate these keys, taking  
care to note that the power on default for both settings is off.  
Press FN + F12 (ScrLock) to lock the cursor on a specific line. The  
power on default is off.  
Press FN + ENTER to simulate ENTER on the enhanced keyboard’s  
numeric keypad.  
Hot key functions  
Hot key functions let you enable or disable certain features of the  
computer. The Hot key functions can be performed using either the Hot  
Key Cards or by pressing the associated Hot keys.  
Hot Key Cards  
The Hot Key Cards are normally hidden from view. The Cards appear  
when you press the FN key.  
To use the Hot Key Cards:  
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1. Press and hold the FN key. The TOSHIBA Cards appear along the top  
of the screen.  
2. Select the desired option.  
The selected Card is displayed full-size with its available options  
below it. All other Cards are again hidden from view.  
3. Click the desired option.  
To use a Hot Key Card using a hot key:  
1. Press and hold the FN key.  
2. Press the hot key associated with the desired function. The associated  
hot key card appears at the top of the screen with its available options  
below it.  
3. To cycle through the displayed options, hold down FN and press the  
hot key repeatedly. Release the FN key when the desired option is  
selected.  
For more information, please refer to the TOSHIBA Flash Cards Help file.  
To access this help, click Start -> All Programs -> TOSHIBA -> Tools &  
Utilities -> Flash Cards. In the Settings for Flash Cards window, click  
the Help button.  
Hot keys  
This section describes the associated functions of the hot keys.  
Mute  
Pressing FN + ESC turns the volume on and off.  
Lock  
Pressing FN + F1 enters ''Lock computer mode''. To restore your  
desktop, you need to log on again.  
Power Plan  
Pressing FN + F2 changes the power settings.  
Sleep  
Pressing FN + F3 switches the system to Sleep Mode.  
Hibernate  
Pressing FN + F4 switches the system to Hibernation Mode.  
Output  
Pressing FN + F5 changes the active display device.  
To use a simultaneous mode, you must set the resolution of the internal  
display panel to match the resolution of the external display device.  
Brightness Down  
Pressing FN + F6 decreases the computer's display panel brightness  
in individual steps.  
Brightness Up  
Pressing FN + F7 increases the computer's display panel brightness in  
individual steps.  
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Wireless  
Pressing FN + F8 switches the active wireless devices.  
If no wireless communication device is installed, no dialog box will appear.  
Touch Pad  
Pressing FN + F9 enables or disables the Touch Pad.  
Zoom (Display resolution)  
Pressing FN + Space changes the display resolution.  
Reduce  
Pressing FN + 1 reduces the icon size on the desktop or the font sizes  
within one of the supported application windows.  
Enlarge  
Pressing FN + 2 enlarges the icon size on the desktop or the font  
sizes within one of the supported application windows.  
Volume Down  
Pressing FN + 3 decreases the volume in increment.  
Volume Up  
Pressing FN + 4 increases the volume in increment.  
Keyboard Backlight  
Pressing FN + Z turns the keyboard backlight on or off. This function is  
supported with some models.  
FN Sticky key  
You can use the TOSHIBA Accessibility Utility to make the FN key sticky,  
that is, you can press it once, release it, and then press an "F Number"  
key. To start the TOSHIBA Accessibility utility, click Start -> All Programs  
-> TOSHIBA -> Tools & Utilities -> Accessibility.  
Windows special keys  
The keyboard provides two keys that have special functions in Windows,  
the Windows Start Button key activates the Start menu while the  
application key has the same function as the secondary (right) mouse  
button.  
This key activates the Windows Start menu.  
This key has the same function as the secondary (right) mouse button.  
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Keypad overlay  
Your computer's keyboard may not have a separate numeric keypad but  
includes a numeric keypad overlay which functions like one - this is located  
in the center of the keyboard with the relevant keys having grey letters at  
their front edge. The overlay provides the same functions as the numeric  
keypad on a standard 104/105-key enhanced keyboard.  
Turning on the overlays  
The numeric keypad overlay can be used for numeric data input or cursor  
and page control.  
Arrow Mode  
To turn on Arrow Mode, press FN + F10 - you are able to access cursor  
and page control functions by using the keys. You are able to press FN +  
F10 again to turn off this overlay function.  
Numeric Mode  
To turn on Numeric Mode, press FN + F11 - you are able to access  
numeric characters by using the keys. You are able to press FN + F11  
again to turn off this overlay function.  
Temporarily using normal keyboard (overlay on)  
While using the overlay, you can temporarily access the normal keyboard  
functions without having to turn the overlay off:  
1. Hold down FN key and press any other key - this key will operate as if  
the overlay were off.  
2. Type upper-case characters by holding down FN + SHIFT and  
pressing a character key.  
3. Release FN key to continue using the selected overlay function.  
Temporarily using overlay (overlay off)  
While using the normal keyboard function, you can temporarily use the  
keypad overlay without having to turn it on:  
1. Hold down FN key and the keyboard will turn on the most recently  
used overlay function.  
2. Release FN key to return to normal keyboard operation.  
Temporarily changing modes  
If the computer is in Numeric Mode, you can switch temporarily to Arrow  
Mode by pressing a SHIFT key, while if it is in Arrow Mode, you can  
switch temporarily to Numeric Mode by also pressing a SHIFT key.  
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Generating ASCII characters  
Not all ASCII characters can be generated using normal keyboard  
operation, but you are able to generate these characters using their  
specific ASCII codes.  
1. Hold down ALT with the overlay on or ALT + FN with overlay off.  
2. Using the overlay keys, type the ASCII code of the character you  
require.  
3. Release ALT or ALT + FN - the ASCII character will appear on the  
display screen.  
Using the Fingerprint Sensor  
This product has a fingerprint utility installed for the purpose of enrolling  
and recognizing fingerprints. By enrolling the ID and password onto the  
fingerprint authentication feature, it is no longer necessary to input the  
password from the keyboard. Fingerprint feature enables you to:  
Logon to Windows and access a security enabled homepage through  
Internet Explorer.  
Files and folders can be encrypted/decrypted and third party access to  
them prevented.  
Unlock the password-protected screen-saver.  
Authentication of the User Password (and, if applicable, the SSD  
(Solid State Drive) Password) when booting up the computer (boot  
authentication).  
Single Sign-On feature  
Fingerprint cannot be used in models that do not have a fingerprint module  
installed.  
How to Swipe your Finger  
Using the following steps when swiping fingers for fingerprint registration or  
authentication will help to minimize authentication failures:  
Align the first joint of the finger to the center of the sensor. Lightly touch the  
sensor and swipe finger levelly towards you until the sensor surface  
becomes visible. In performing this process, you should also take care to  
ensure that the center of your fingerprint is on the sensor.  
The following illustrations show the recommended way to swipe your finger  
over the fingerprint sensor.  
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Figure 3-5 Swipe the finger  
1
1
1. Sensor  
Avoid swiping with your finger stiff or pressed too hard onto the  
sensor, and take care to ensure that the center of the fingerprint is  
touching the sensor before swiping. Either of these conditions may  
cause fingerprint reading to fail.  
Check the center of the fingerprint whorl before swiping and then  
ensure this is swiped along the center line of the sensor.  
There is a possibility of authentication failures if the finger is swiped  
too quickly or too slowly - follow any on-screen instructions to adjust  
the speed used during the swipe process.  
Points to note about the Fingerprint Sensor  
Please be aware of the following considerations when using the fingerprint  
sensor. A failure to follow these guidelines might result in damage to the  
sensor, sensor failure, fingerprint recognition problems or a lower  
fingerprint recognition success rate.  
Do not scratch or poke the sensor with your nails or any hard or sharp  
objects.  
Do not press the sensor strongly.  
Do not touch the sensor with a wet finger or any wet objects - keep the  
sensor surface dry and free from water vapor.  
Do not touch the sensor with a soiled or dirty finger as minute foreign  
particles of dust and dirt may scratch it.  
Do not paste stickers or write on the sensor.  
Do not touch the sensor with a finger or any other object which may  
have a build-up of static electricity on it.  
Observe the following before you place your finger on the sensor whether  
for fingerprint enrollment/registration or recognition.  
Wash and dry your hands thoroughly.  
Remove static electricity from your fingers by touching any metal  
surface. Static electricity is a common cause of sensor failures,  
especially when the weather is dry.  
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Clean the sensor with a lint-free cloth - do not use detergent or any  
other chemicals to clean the sensor.  
Avoid the following finger conditions for enrollment or recognition as  
they may result in fingerprint enrollment errors or a drop in the  
fingerprint recognition success rate  
Soaked or swollen finger, for example as may occur after taking a  
bath.  
Injured finger  
Wet finger  
Soiled or oily finger  
Extremely dry skin condition on finger  
Observe the following to improve the fingerprint recognition success rate.  
Enroll two or more fingers.  
Enroll additional fingers if a recognition failure often occurs when using  
already enrolled fingers.  
Check the condition of your finger - any conditions which have  
changed since enrollment, such as injury, rough skin, and extremely  
dry, wet, soiled, dirty, oily, soaked or swollen fingers, may lower the  
recognition success rate. Also if the fingerprint is worn down or the  
finger becomes thinner or fatter, the recognition success rate may be  
lowered.  
As the fingerprint for each finger is different and unique you should  
ensure that only the registered or enrolled fingerprint or fingerprints  
are used for identification.  
Check the position and speed at which you swipe your finger across  
the sensor - please refer to the preceding drawing.  
The fingerprint sensor compares and analyzes the unique  
characteristics in a fingerprint. However, there may be instances  
where certain users are unable to register their fingerprints due to  
insufficient unique characteristics in their fingerprints.  
The recognition success rate may differ from user to user.  
Points to note about Fingerprint Utility  
If Windows 7 file encryption function EFS (Encryption File System) is  
used to encrypt a file, the file cannot be further encrypted using the  
encryption function of this software.  
You can back up the fingerprint data or the information registered to  
Automatic password input in IE.  
Please use Import/Export on TOSHIBA Fingerprint Utility main menu.  
Please also refer to the fingerprint utility Help file for more information.  
You can start it using the following method:  
Click Start -> All Programs -> TOSHIBA -> Tools & Utilities ->  
Fingerprint Utility. The main screen is displayed. Click ? in the lower  
left corner of the screen.  
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Fingerprint utility limitations  
TOSHIBA does not guarantee that the fingerprint utility technology will be  
completely secure or error-free, or that it will accurately screen out  
unauthorized users at all times. TOSHIBA is not liable for any failure or  
damage that might arise out of the use of the fingerprint software.  
The fingerprint sensor compares and analyzes the unique  
characteristics in a fingerprint. However, there may be instances  
where certain users are unable to register their fingerprints due to  
insufficient unique characteristics in their fingerprints.  
The recognition success rate may differ from user to user.  
Setup Fingerprint Registration  
Please use the following procedure when first using fingerprint  
authentication.  
In use, the fingerprint authentication system will use the same  
username and password as defined within the Windows operating  
system. If no Windows password has been configured, you must do  
this before starting the fingerprint registration process.  
This sensor has the memory space for at least twenty fingerprint  
patterns. You might be able to register more fingerprint patterns  
depending on the sensor memory usage.  
1. Click Start -> All Programs -> TOSHIBA -> Tools & Utilities ->  
Fingerprint Utility, or click the Fingerprint utility icon in the Taskbar.  
2. The Enroll screen is displayed. Enter the current account password  
into the Windows Password field. If no Windows password has been  
configured, you will be asked to configure the new logon password.  
Then click Next.  
3. Click the non-enrolled finger icon above the finger you want to register  
and then click Next.  
4. The note for enrollment operation screen is displayed. Confirm the  
message and then click Next.  
5. The scanning practice screen is displayed. You are able to practice  
swiping (three times) your finger to ensure you use the correct  
method. When you have finished practicing swiping your finger, click  
Next.  
6. Swipe three times with the same finger. If scanning of fingerprint  
succeeds, "Enrollment succeeded! Do you want to save this  
fingerprint?" message box will appear. Click OK.  
7. The following message will be displayed: "It’s strongly recommended  
you enroll one more fingerprint.". Click OK and repeat Step 3, 4, 5 and  
6 with another finger.  
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It is strongly recommended that you register 2 or more fingerprints.  
You cannot enroll the same fingerprint more than once, even on a  
different user account.  
Delete the Fingerprint Data  
Saved fingerprint data is stored in special non-volatile memory inside the  
fingerprint sensor. Therefore, if you give the computer to someone else, or  
dispose of it in any way, the following process is recommended to delete  
your fingerprint information:  
Delete the fingerprint data for the currently logged in user  
1. Click Start -> All Programs -> TOSHIBA -> Tools & Utilities ->  
Fingerprint Utility, or double click the utility icon in the Taskbar.  
2. Swipe your finger across the fingerprint sensor.  
3. The TOSHIBA Fingerprint Utility main menu is displayed. Select  
Enroll in the main menu.  
4. In the Enroll window, it enables you to delete the fingerprint data for  
the currently logged in user. Click an enrolled finger you want to  
delete. "Are you sure you want to delete this fingerprint template?"  
message box will appear on the screen and then click OK. If you want  
to delete other fingerprints, repeat this step. If only one fingerprint is  
registered, the message "Sorry! At least one fingerprint is required."  
will appear after clicking OK. You are not allowed to delete a unique  
fingerprint.  
5. Click Close.  
6. "Are you sure you want to quit?" is displayed. Click OK. It will be  
returned to the TOSHIBA Fingerprint Utility main menu.  
Delete all users fingerprints  
1. In the TOSHIBA Fingerprint Utility main menu, click Run as  
administrator in the lower left.  
2. User Account Control window is displayed. Click Yes.  
3. Swipe your enrolled finger.  
4. Select Fingerprint Control option.  
5. A list of fingerprint information for all users is shown in the screen.  
Click Delete All in the lower right.  
6. "Are you sure you want to delete all fingerprints?" message box will  
appear on the screen. Click OK.  
7. Click Close.  
8. "Are you sure you want to quit?" is displayed. Click OK. It will be  
returned to the TOSHIBA Fingerprint Utility main menu.  
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Windows Logon via Fingerprint Authentication  
In place of the usual Windows logon by ID and password, fingerprint  
authentication also allows logon to Windows.  
This is useful especially when many users are using the PCs, as user  
selection can be skipped.  
Fingerprint Authentication Procedure  
1. Start up the computer.  
2. The Logon Authorization screen is displayed. Choose any of the  
enrolled fingers and swipe the fingerprint on the sensor. If  
authentication is successful, the user will be logged on to Windows.  
If the fingerprint authentication fails, please logon using the Windows  
logon password.  
A warning message will be displayed when authentication is abnormal  
or authentication is not successful within a fixed duration.  
Fingerprint boot authentication and Single Sign-on  
feature  
Overview about Fingerprint boot authentication  
The fingerprint authentication system can be used to replace the keyboard  
based User Password authentication system when booting up.  
If you do not want to use the fingerprint authentication system for password  
authentication when booting up, but prefer to use the keyboard-based  
system instead, click the user’s tile when the Fingerprint System  
Authentication screen is displayed. This will switch the password input  
screen across to the keyboard-based one.  
You must ensure that you use the TOSHIBA Password Utility to  
register a User Password before using the Fingerprint boot  
authentication and its extended function to allow fingerprints to be  
used to access the computer when it is turned on.  
When swiping your finger, please ensure that you do it slowly and at a  
constant speed. If you find that this does not improve the  
authentication rate, you should try to adjust the speed at which the  
finger is swiped.  
If there are any changes in the environment or settings related to  
authorization, you will be required to provide authorization information  
such as a User Password (and, if applicable, the SSD (Solid State  
Drive) password).  
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Overview about Fingerprint Single Sign-on feature  
This is a feature that allows the user to complete the authentication for both  
the User/BIOS Password (and, if applicable, the SSD (Solid State Drive)  
Password) and logging onto Windows using only one fingerprint  
authentication when booting up.  
It is necessary to register the User/BIOS Password and Windows Logon  
Password before using the Fingerprint boot authentication and this  
Fingerprint Single Sign-On Feature. Please use the TOSHIBA Password  
Utility to register your User/BIOS Password. If Windows Logon is not the  
default for your system, see Manual to register your Windows Logon  
Password.  
Only one fingerprint authentication is required to replace the User/BIOS  
Password (and, if applicable, the SSD (Solid State Drive) Password) and  
the Windows Logon Password.  
How to Enable Fingerprint boot authentication and Single  
Sign-On feature  
It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint  
Utility prior to enabling and configuring the boot authentication and Single  
Sign-On feature. You should check that your fingerprint is enrolled before  
configuring the settings.  
1. Logon as Administrator (means a user has administrator privileges).  
2. Click Start -> All Programs -> TOSHIBA -> Tools & Utilities ->  
Fingerprint Utility.  
3. Swipe your finger across the fingerprint sensor.  
4. The TOSHIBA Fingerprint Utility main menu is displayed. Click Run  
As Administrator in lower left.  
5. User Account Control window is displayed. Click Yes.  
6. Swipe your finger across the fingerprint sensor.  
7. Select Setting in the main menu to open the Setting window, you can  
Select Boot authentication check box if you want to use the  
fingerprint boot authentication feature.  
Select Boot authentication and Single sign-on check boxes if you  
want to use the Single Sign-on feature.  
8. Click Apply.  
9. "Save succeeded!" is displayed. Click OK.  
10. Click Close.  
11. "Are you sure you want to quit?" is displayed. Click OK. It will be  
returned to the TOSHIBA Fingerprint Utility main menu.  
This modified configuration for fingerprint boot authentication and Single  
Sign-on feature becomes effective the next time the system is booted up.  
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Wireless communications  
The computer’s wireless communication function supports some wireless  
communication devices.  
Only some models are equipped with both Wireless LAN and Bluetooth  
functions.  
Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a  
microwave oven or in areas subject to radio interference or magnetic  
fields. Interference from a microwave oven or other source can disrupt  
Wi-Fi or Bluetooth operation.  
Turn all wireless functionalities off when near a person who may have  
a cardiac pacemaker implant or other medical electric device. Radio  
waves may affect pacemaker or medical device operation, possibly  
resulting in serious injury. Follow the instruction of your medical device  
when using any wireless functionality.  
Always turn off wireless functionality if the computer is near automatic  
control equipment or appliances such as automatic doors or fire  
detectors. Radio waves can cause malfunction of such equipment,  
possibly resulting in serious injury.  
It may not be possible to make a network connection to a specified  
network name using the ad hoc network function. If this occurs, the  
new network(*) will have to be configured for all computers connected  
to the same network in order to re-enable network connections.  
* Please be sure to use new network name.  
Wireless LAN  
The Wireless LAN is compatible with other LAN systems based on Direct  
Sequence Spread Spectrum / Orthogonal Frequency Division Multiplexing  
radio technology that complies with the IEEE802.11 Wireless LAN  
standard.  
Frequency Channel Selection of 5GHz for IEEE 802.11a or/and  
IEEE802.11n  
Frequency Channel Selection of 2.4GHz for IEEE 802.11b/g or/and  
IEEE802.11n  
Roaming over multiple channels  
Card power management  
Wired Equivalent Privacy (WEP) data encryption based on an 128-bit  
encryption algorithm  
Wi-Fi Protected Access™ (WPA™)  
The transmission speed over the Wireless LAN, and the distance over  
which the Wireless LAN can reach, may vary depending on surrounding  
electromagnetic environment, obstacles, access point design and  
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configuration, client design and software/hardware configurations. The  
transmission rate described is the theoretical maximum speed as specified  
under the appropriate standard - the actual transmission speed will be  
lower than the theoretical maximum speed.  
Setting  
1. Please make sure that the Wireless Communication function is on.  
2. Click Start -> Control Panel -> Network and Internet -> Network  
and Sharing Center.  
3. Click Set up a new connection or network.  
4. Follow the wizard. You will need the name of the wireless network  
together with security settings. Consult the documentation  
accompanied with your router or ask your wireless network  
administrator for the settings.  
Security  
TOSHIBA strongly recommend that you enable encryption  
functionality, otherwise your computer will be open to illegal access by  
an outsider using a wireless connection. If this occurs, the outsider  
may illegally access your system, eavesdrop, or cause the loss or  
destruction of stored data.  
TOSHIBA is not liable for the loss of data due to eavesdropping or  
illegal access through the wireless LAN and the damage thereof.  
Card Specifications  
Form Factor  
Compatibility  
PCI Express Mini Card  
IEEE 802.11 Standard for Wireless LANs  
Wi-Fi (Wireless Fidelity) certified by the Wi-  
Fi Alliance. The "Wi-Fi CERTIFIED" logo is a  
certification mark of the Wi-Fi Alliance.  
Network Operating  
System  
Microsoft Windows Networking  
Media Access Proto-  
col  
CSMA/CA (Collision Avoidance) with  
Acknowledgment (ACK)  
Radio Characteristics  
Radio Characteristics of Wireless LAN module may vary according to:  
Country/region where the product was purchased  
Type of product  
Wireless communication is often subject to local radio regulations.  
Although Wireless LAN wireless networking products have been designed  
for operation in the license-free 2.4GHz and 5GHz band, local radio  
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regulations may impose a number of limitations to the use of wireless  
communication equipment.  
Radio Frequency  
Band 5GHz (5150-5850 MHz) (Revision a  
and n)  
Band 2.4GHz (2400-2483.5 MHz) (Revision  
b/g and n)  
The range of the wireless signal is related to the transmit rate of the  
wireless communication. Communications at lower transmit range may  
travel larger distances.  
The range of your wireless devices can be affected when the  
antennas are placed near metal surfaces and solid high-density  
materials.  
Range is also impacted due to "obstacles" in the signal path of the  
radio that may either absorb or reflect the radio signal.  
Bluetooth wireless technology  
Some computers in this series have Bluetooth wireless communication  
function which eliminates the need for cables between electronic devices  
such as computers, printers and mobile phones. When it is enabled,  
Bluetooth provides the wireless personal area network environment which  
is safe and trustworthy, that is quick and easy.  
You cannot use the computer's built-in Bluetooth functions and an external  
Bluetooth adaptor simultaneously. For reference, Bluetooth wireless  
technology has the following features:  
Worldwide operation  
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,  
which is license-free and compatible with radio systems in most countries  
in the world.  
Radio links  
You can easily establish links between two or more devices, with these  
links being maintained even if the devices are not within a line-of-sight of  
each other.  
Security  
Two advanced security mechanisms ensure a high level of security:  
Authentication prevents access to critical data and makes it impossible  
to falsify the origin of a message.  
Encryption prevents eavesdropping and maintains link privacy.  
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Bluetooth Stack for Windows by TOSHIBA  
Please note that this software is specifically designed for the following  
operating systems:  
Windows 7  
Information regarding the use of this software with these operating systems  
is listed below, with further details being contained with the electronic help  
files supplied with the software.  
This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/  
2.1+EDR/3.0/3.0+HS specification, depending on the model you  
purchased. However, TOSHIBA cannot confirm the compatibility between  
any computing products and/or other electronic devices that use Bluetooth,  
other than TOSHIBA notebook computers.  
Release Notes related to the Bluetooth Stack for Windows  
by TOSHIBA  
1. Fax application software: Please be aware that there is some fax  
application software that you cannot use on this Bluetooth Stack.  
2. Multi-user considerations: The use of Bluetooth is not supported in a  
multi-user environment. This means that, when you use Bluetooth,  
other users that are logged into the same computer will not be able to  
use this type of functionality.  
Product Support:  
The latest information regarding operating system support, language  
support or available upgrades can be found on our web site http://  
www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or  
www.pcsupport.toshiba.com in the United States.  
LAN  
The computer has built-in support for Ethernet LAN (10 megabits per  
second, 10BASE-T), Fast Ethernet LAN (100 megabits per second,  
100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second,  
1000BASE-T).  
This section describes how to connect/disconnect to a LAN.  
The Wake-up on LAN function consumes power even when the  
system is off. Leave the AC adaptor connected while using this  
feature.  
The Link speed (10/100/1000 megabits per second) changes  
automatically depending on the network conditions (connected device,  
cable or noise and so on).  
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LAN cable types  
The computer must be configured properly before connecting to a LAN.  
Logging onto a LAN using the computer’s default settings could cause a  
malfunction in LAN operation. Check with your LAN administrator regarding  
set-up procedures.  
If you are using Gigabit Ethernet LAN (1000 megabits per second,  
1000BASE-T), be sure to connect with a CAT5e cable or higher. You  
cannot use a CAT3 or CAT5 cable.  
If you are using Fast Ethernet LAN (100 megabits per second, 100BASE-  
TX), be sure to connect with a CAT5 cable or higher. You cannot use a  
CAT3 cable.  
If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you  
can connect with a CAT3 or higher cable.  
Connecting the LAN cable  
To connect the LAN cable, follow the steps as detailed below:  
Connect the AC adaptor before connecting the LAN cable. The AC  
adaptor must remain connected during LAN use. If you disconnect the  
AC Adaptor while the computer is accessing a LAN, the system may  
hang up.  
Do not connect any other cable to the LAN jack except the LAN cable.  
Otherwise, malfunctions or damage may occur.  
Do not connect any power supplying device to the LAN cable that is  
connected to the LAN jack. Otherwise, malfunctions or damage may  
occur.  
1. Turn off the power to all external devices connected to the computer.  
2. Plug one end of the cable into the LAN jack. Press gently until you  
hear the latch click into place.  
Figure 3-6 Connecting the LAN cable  
1
2
1. LAN jack  
2. LAN cable  
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3. Plug the other end of the cable into a LAN hub connector or router.  
Check with your LAN administrator and hardware or software vendor  
before using or configuring a network connection.  
Optional devices  
Optional devices can expand the computer's capabilities and its versatility.  
This section describes the connection or installation of the following  
devices:  
Cards/memory  
Memory media slot  
Secure Digital™ (SD) Card (SD memory card, SDHC memory  
card , SDXC memory card, miniSD Card, microSD Card)  
MultiMediaCard  
Peripheral devices  
External monitor  
HDMI device  
Other  
Security lock  
Optional TOSHIBA accessories  
Memory media slot  
The computer is equipped with a Memory media slot that can  
accommodate some kinds of memory media with various memory  
capacities so that you can easily transfer data from devices, such as digital  
cameras and Personal Digital Assistants.  
Keep foreign objects out of the Memory media slot. Never allow metal  
objects, such as screws, staples and paper clips, to enter the Memory  
media slot. Foreign metal objects can create a short circuit, which can  
cause computer damage and fire, possibly resulting in serious injury.  
This Memory media slot supports the following memory media.  
Secure Digital (SD) Card (SD memory card, SDHC memory card,  
SDXC memory card, miniSD Card, microSD Card)  
MultiMediaCard (MMC™)  
Please note that an adaptor is required to use miniSD/microSD Card.  
Please note that not all memory media have been tested and verified  
to work correctly. Therefore, it is not possible to guarantee that all  
memory media will operate properly.  
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The slot does not support Magic Gate functions.  
Figure 3-7 Examples of memory media  
Secure Digital (SD)  
Card  
microSD card  
adaptor and  
microSD card  
MultiMediaCard  
(MMC)  
Memory media  
This section provides the important safety precautions in order to handle  
your memory media.  
Points to note about the memory media card  
SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music  
Initiative), which is a technology adopted to prevent unlawful copy or  
playback of digital music. For this reason, you cannot copy or playback  
protected material on another computer or other device, and you may not  
reproduce any copyrighted material except for your personal enjoyment.  
Below is a simple explanation for distinguishing SD memory cards from  
SDHC and SDXC memory cards.  
SD, SDHC and SDXC memory cards appear the same externally.  
However, the logo on memory cards is different, so pay careful  
attention to the logo when purchasing.  
The SD memory card logo is (  
).  
The SDHC memory card logo is (  
).  
).  
TM  
The SDXC memory card logo is (  
The maximum capacity of SD memory cards is 2GB. The maximum  
capacity of SDHC memory cards is 32GB. The maximum capacity of  
SDXC memory cards is 64GB.  
Card Type  
Capacities  
SD  
8MB, 16MB, 32MB, 64MB, 128MB, 256MB,  
512MB, 1GB, 2GB  
SDHC  
SDXC  
4GB, 8GB, 16GB, 32GB  
64GB  
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Memory media format  
New media cards are formatted according to specific standards. If you wish  
to reformat a media card, be sure to do so with a device that uses media  
cards.  
Formatting an memory media card  
Memory media cards are sold already formatted in conformity to specific  
standards. If you reformat a memory card, be sure to reformat it with a  
device such as digital camera or digital audio player that uses the memory  
cards, not with the format command provided within Windows.  
Should you need to format all areas of the memory card, including the  
protected area, you will need to obtain an appropriate application that  
applies the copy protection system.  
Media care  
Observe the following precautions when handling the card.  
Card care  
Do not twist or bend cards.  
Do not expose cards to liquids or store in humid areas or lay media  
close to containers of liquid.  
Do not touch the metal part of a card or expose it to liquids or let it get  
dirty.  
After using card, return it to its case.  
The card is designed so that it can be inserted only one way. Do not  
try to force the card into the slot.  
Do not leave a card partially inserted in the slot. Press the card until  
you hear it click into place.  
Memory card care  
Set the write-protect switch to the lock position, if you do not want to  
record data.  
Memory cards have a limited lifespan, so it is important to backup  
important data.  
Do not write to a card if the battery power is low. Low power could  
affect writing accuracy.  
Do not remove a card while read/write is in progress.  
For more details on using memory cards, see manuals accompanying the  
cards.  
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About the write-protect  
The memory media cards have a function for protect.  
SD Card (SD memory card, SDHC memory card and SDXC memory  
card)  
Set the write-protect switch to the lock position, if you do not want to record  
data.  
Inserting a memory media  
The following instructions apply to all types of supported media devices. To  
insert a memory media, follow the steps as detailed below:  
1. Turn the memory media so that the contacts (metal areas) are face  
down.  
2. Insert the memory media into the Memory media slot on the left of the  
computer.  
3. Press the memory media gently to ensure a firm connection is made.  
Figure 3-8 Inserting a memory media  
1
2
1. Memory media slot  
2. Memory media  
Make sure memory media is oriented properly before you insert it. If  
you insert the media in wrong direction, you may not be able to  
remove it.  
When inserting memory media, do not touch the metal contacts. You  
could expose the storage area to static electricity, which can destroy  
data.  
Do not turn the computer off or switch to Sleep Mode or Hibernation  
Mode while files are being copied - doing so may cause data to be  
lost.  
Removing a memory media  
The following instructions apply to all types of supported media devices. To  
remove a memory media, follow the steps as detailed below:  
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1. Open the Safely Remove Hardware and Eject Media icon on the  
Windows Taskbar.  
2. Point to memory media and click the left Touch Pad control button.  
3. Press the memory media to partially extend it out of the computer.  
4. Grasp the media and remove it.  
Do not remove the memory media while the computer is in Sleep or  
Hibernation Mode. The computer could become unstable or data in  
the memory media could be lost.  
Do not remove only the miniSD/microSD Card while leaving the  
adaptor in the Memory media slot.  
External monitor  
An external analog monitor can be connected to the External RGB monitor  
port on the computer. To connect a monitor, follow the steps as detailed  
below:  
Connecting the monitor cable  
1. Connect the monitor cable to the External RGB monitor port.  
Figure 3-9 Connecting the monitor cable to the External RGB monitor port  
1
2
1. External RGB monitor port  
2. Monitor cable  
There are no fastening screws for an external monitor cable on this  
computer's External RGB monitor port. However, external monitor cables  
which have connectors with fastening screws can still be used.  
2. Turn the external monitor's power on.  
When you turn on the power, the computer will automatically recognize the  
monitor and determine whether it is a color or monochrome device. In the  
event that you find that there are issues getting an image displayed on the  
correct monitor, you should consider using the FN + F5 hot key to change  
the display settings (if you then disconnect the external monitor before you  
turn the computer's power off, be sure to press FN + F5 hot key again to  
switch to the internal display).  
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Please refer to the The Keyboard section for further details on using hot  
keys to change the display setting.  
Do not disconnect the external monitor while in Sleep or Hibernation Mode.  
Turn off the computer before disconnecting the external monitor.  
When displaying desktop at external analog monitor, desktop is sometimes  
displayed on the center of the monitor with black bars around desktop (with  
small size).  
At that time, please read the manual of the monitor and set the display  
mode which is supporting at the monitor. Then it will be displayed with  
suitable size with correct aspect ratio.  
HDMI  
An HDMI display device can be connected to the HDMI out port on the  
computer. To connect the HDMI display device, follow the steps as detailed  
below:  
As the port operation of all HDMI (High-Definition Multimedia Interface)  
display devices have not been confirmed, some HDMI display devices may  
not function properly.  
Connecting the HDMI out port  
1. Plug one end of the HDMI cable into the HDMI in port of the HDMI  
display device.  
2. Plug the other end of the HDMI cable into the HDMI out port on your  
computer.  
Figure 3-10 Connecting the HDMI out port  
1
2
1. HDMI out port  
2. HDMI cable  
Please connect or disconnect an HDMI display device to or from the  
computer under the following conditions:  
The computer is turned on.  
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The computer is completely turned off.  
Do not do so when the computer is in Sleep Mode or Hibernation Mode.  
When you connect a television or external monitor to the HDMI port,  
the display output device is set to HDMI.  
When you unplug the HDMI cable and re-plug it, please wait at least 5  
seconds before you re-plug the HDMI cable again.  
When you change the display output device by hot key like FN + F5,  
the playback device may not switch automatically. In this case, in  
order to set the playback device to the same device as the display  
output device, please adjust the playback device manually by the  
following steps:  
1. Click Start -> Control Panel -> Hardware and Sound -> Sound.  
2. In the Playback tab, select the playback device which you want  
to switch to.  
3. To use the internal speakers on your computer, select Speakers.  
To use the television or the external monitor that you have  
connected to the computer, select a different playback device.  
4. Click the Set Default button.  
5. Click OK to close the Sound dialog.  
Settings for display video on HDMI  
To view video on the HDMI display device, be sure to configure the  
following settings otherwise you may find that nothing is displayed.  
Be sure to use the FN + F5 HotKey to select the display device before  
starting to play video. Do not change the display device while playing  
video.  
Do not change the display device under the following conditions.  
While data is being read or written.  
While communication is being carried out.  
Select HD Format  
To select the display mode, follow the steps as detailed below:  
1. Click Start and click Control Panel.  
2. Click Appearance and Personalization.  
3. Click Display.  
4. Click Change display settings.  
5. Click Advanced settings.  
6. Click List All Modes.  
7. Select one of the mode at List All Modes.  
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Security lock  
A security locks enable you to anchor your computer a desk or other heavy  
object in order to help prevent unauthorized removal or theft. The computer  
has a security lock slot on its right side into which you can attach one end  
of the security cable, while the other end attaches to a desk or similar  
object. The methods used for attaching security cables differ from product  
to product. Please refer to the instructions for the product you are using for  
more information.  
Connecting the security lock  
In order to connect a security cable to the computer, follow the steps as  
detailed below:  
1. Turn the computer so its right side faces you.  
2. Align the security cable with the lock slot and secure it in place.  
Figure 3-11 Security lock  
1
2
1. Security lock slot  
Optional TOSHIBA Accessories  
You are able to add a number of options and accessories in order to make  
your computer even more powerful and convenient to use. For reference,  
the following list details some of the items that are available from your  
reseller or TOSHIBA dealer:  
Universal AC Adaptor If you frequently use your computer at more than  
one site, it may be convenient to purchase an  
additional AC adaptor to be kept at each site in  
order to remove the need to always carry the  
adaptor with you.  
Sound System  
This section describes some of the audio control functions.  
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Volume Mixer  
The Volume Mixer utility lets you control the audio volume for playback of  
devices and applications under Windows.  
To launch the Volume Mixer utility, right click on the speaker icon on  
the Taskbar, and select Open Volume Mixer from the sub menu.  
To adjust the volume level of speakers or headphones, move the  
Speakers slider.  
To adjust the volume level of an application that you are using, move  
the slider for the corresponding application.  
Microphone Level  
Follow the steps below to change the microphone recording level.  
1. Right click on the speaker icon on the Taskbar, and select Recording  
devices from the sub menu.  
2. Select Microphone, and click Properties.  
3. On the Levels tab move the Microphone slider to increase or  
decrease the microphone volume level.  
If you feel the microphone volume level is inadequate, move the  
Microphone Boost slider to a higher level.  
Audio Enhancements  
In order to apply the sound effects for your current speaker, follow the  
steps below.  
1. Right click on the Speakers icon on the Taskbar, and select  
Playback devices from the sub menu.  
2. Select Speakers, and click Properties.  
3. On the Enhancements tab select the sound effects you would like,  
and click Apply.  
Realtek HD Audio Manager  
You can confirm and change the audio configuration using the Realtek HD  
Audio Manager. To launch the Realtek HD Audio Manager, click Start ->  
Control Panel, select Large icons from View by, then click Realtek HD  
Audio Manager.  
When you first launch the Realtek HD Audio Manager, you will see two  
device tabs. Speakers is the default output device. Microphone is the  
default input device. To change the default device, click the Set Default  
Device button under the chosen device tab.  
Information  
Click the Information button  
to view hardware information, software  
information, and language setting.  
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Power Management  
The audio controller in your computer can be turned off when the audio  
function is not used. To adjust the configuration of audio power  
management, click the Power Management button  
.
When audio power management is enabled, the circle button at the  
upper left of the Power Management is blue and convex.  
When audio power management is disabled, the button is black and  
concave.  
Speaker Configuration  
Click the Auto Test button  
to confirm the internal speakers or the  
headphone sound is coming from the right direction.  
Default Format  
You can change the sample rate and bit depth of sound.  
Video mode  
Video mode settings are configured via the Screen Resolution dialog.  
To open the Screen Resolution dialog, click Start -> Control Panel ->  
Appearance and Personalization -> Display -> Change display  
settings.  
If you are running some applications (for example a 3D application or video  
playback and so on), you may see some disturbance, flickering or frame  
dropping on your screen.  
If that occurs, adjust the resolution of display, lowering it until the screen is  
displayed properly.  
Disabling Windows Aero™ may also help correct this issue.  
Computer Handling  
This section explains computer handling and maintenance.  
Cleaning the computer  
To help ensure long, trouble-free operation, keep the computer free of dust  
and dirt, and use care with all liquids around it.  
Be careful not to spill liquids into the computer. If the computer does  
get wet, turn the power off immediately and let the computer dry  
completely - in these circumstance you should get the computer  
inspected by an authorized service provider in order to assess the  
scope of any damage.  
Clean the plastics of the computer using a slightly water dampened  
cloth.  
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You can clean the display screen by spraying a small amount of glass  
cleaner onto a soft, clean cloth and then wiping the screen gently with  
the cloth.  
Never spray cleaner directly onto the computer or let liquid run into any part  
of it. Never use harsh or caustic chemical products to clean the computer.  
Moving the computer  
While the computer is designed for flexible day-to-day usage you should  
exercise a few simple precautions when moving it in order to help ensure  
trouble-free operation.  
Make sure all disk/disc activity has ended before moving the computer  
- check that the SSD and other indicators on the front of the computer  
are off.  
Turn off (shut down) the computer.  
Disconnect the AC adaptor and all peripherals before moving the  
computer.  
Close the display panel.  
Do not pick up the computer by its display panel.  
Before carrying your computer, shut it down, disconnect the AC  
adaptor and allow it to cool down - a failure to follow this instruction  
may result in minor heat injury.  
Be careful not to subject the computer to impact or shock - a failure to  
follow this instruction could result in damage to computer, computer  
failure or loss of data.  
Never transport your computer with any cards installed - this may  
cause damage to either the computer and/or the card resulting in  
product failure.  
Always use a suitable carry case when transporting the computer.  
When carrying your computer, be sure to hold it securely so that it  
does not fall or hit anything.  
Do not carry your computer by holding any of its protruding elements.  
Heat dispersal  
To protect against overheating, the processor is equipped with an internal  
temperature sensor which activates a cooling fan or lowers the processing  
speed if the computer's internal temperature rises to a certain level. You  
are able to select whether to control this temperature by either turning on  
the fan first, then if necessary lowering the processor speed, or by lowering  
the processor speed first, then if necessary turning on the fan. Both of  
these functions are controlled through the Power Options.  
When the processor's temperature falls within normal range, the fan will be  
turned off and the processor operation returned to its standard speed.  
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If the processor's temperature reaches an unacceptably high level with  
either setting, the computer automatically shuts down to prevent any  
damage. In this instance all unsaved data in memory will be lost.  
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Chapter 4  
Utilities & Advanced Usage  
This chapter describes the utilities and special features of this computer,  
and the advanced usage of some utilities.  
Utilities and Applications  
This section describes the pre-installed utilities that come with the  
computer and details how to start them. For further information on their  
operation, you may refer to each utility's online manual, help files or  
README.TXT file (if applicable).  
TOSHIBA Power Sav- TOSHIBA Power Saver provides you with the  
er  
features of more various power supply  
managements.  
TOSHIBA PC Diag-  
nostic Tool  
The TOSHIBA PC Diagnostic Tool will display  
basic system configuration information and allow  
the functionality of some of the computer's built-  
in hardware devices to be tested.  
TOSHIBA Hi-Speed  
Start  
Hi-Speed Start Mode can make the computer  
start up faster than it would start up after a  
system shutdown.  
The efficient performance might not be expected with multiple user  
accounts registered.  
Only startup from SSD supports Hi-Speed Start Mode.  
When system needs to be restarted because of Windows update,  
drivers update or applications installation, please Shut down or  
Restart accordingly. If not, those changes will not be reflected to the  
system properly with Hi-Speed Start Mode.  
When setting password (e.g. user password, HDD password), please  
enter it using keyboard.  
When the system is booting in Hi-Speed Start Mode, there are some  
limitations on the settings at BIOS Setup. If it is required to use BIOS  
Setup, please do not use Hi-Speed Start Mode. Please execute BIOS  
Setup after Windows shut down.  
Before using Hi-Speed Start Mode, please finish all the running  
programs.  
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If you set the boot-up certification (single sign-on) on the model  
featured with a fingerprint authentication, a fingerprint (or password) is  
required again at the login phase.  
TOSHIBA Password  
Utility  
The TOSHIBA Password utility allows you to set  
a password in order to restrict access to the  
computer.  
TOSHIBA Flash Cards The TOSHIBA Flash Cards provide a quick way  
to modify selected system functions.  
Hot key function  
HW Setup  
This utility allows you to customize your  
hardware settings according to the way you work  
with the computer and the peripherals you use.  
TOSHIBA Accessibili- The TOSHIBA Accessibility utility provides  
ty  
support to movement impaired users when they  
need to use the TOSHIBA Hot-key functions. In  
use, the utility allows you to make the FN key  
"sticky", that is you can press it once, release it,  
and they press one of the Function keys in order  
to access its specific function. When set, the FN  
key will remain active until another key is  
pressed.  
TOSHIBA Face Rec-  
ognition  
TOSHIBA Face Recognition uses a face  
verification library to verify the face data of users  
when they log in to Windows. If the verification is  
successful, the user will be logged into Windows  
automatically. The user can thus avoid having to  
enter a password or the like, which makes the  
login process easier.  
For more information, please refer to the Using  
User's Manual  
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4-2  
PORTÉGÉ Z830/Satellite Z830 Series  
Fingerprint Utility  
This product has a fingerprint utility installed for  
the purpose of enrolling and recognizing  
fingerprints which can then be linked to a  
username and password in order to remove the  
need to input these details from the keyboard.  
Just by swiping an enrolled finger against the  
fingerprint sensor, the following functions will be  
enabled:  
Logon to Windows and access a security  
enabled homepage through Internet  
Explorer.  
Files and folders can be encrypted/  
decrypted and third party access to them is  
prevented.  
Unlock the password-protected screen-  
saver.  
Authentication of the User Password (and, if  
applicable, the SSD (Solid State Drive)  
Password) when booting up the computer  
(Power-on Security).  
Single Sign-on feature  
Fingerprint security cannot be used in models  
that do not have a fingerprint module installed.  
Bluetooth Stack for  
This software enables communication between  
Windows by Toshiba the computer and external Bluetooth devices  
such as printers and mobile phones.  
Bluetooth functions cannot be used in models  
that do not have a Bluetooth module installed.  
TOSHIBA Assist  
TOSHIBA Assist is a graphical user interface that  
provides access to specific tools, utilities and  
applications that make the use and configuration  
of the computer easier.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Support & Recovery ->  
TOSHIBA Assist .  
TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that  
improve the ease and control of communication  
devices and network connections, help in the  
identification of communication problems and  
allow the creation of profiles if you need to switch  
between different locations and communication  
networks.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Network & Connectivity ->  
ConfigFree.  
User's Manual  
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PORTÉGÉ Z830/Satellite Z830 Series  
TOSHIBA eco Utility This computer is equipped with "eco mode". This  
mode slightly lowers performance of some  
devices to reduce electric power consumption.  
You can realize measurable power savings by  
using it continuously. TOSHIBA eco Utility helps  
you monitor your power savings by showing  
approximate real time power consumption.  
Furthermore, it shows approximate accumulated  
power consumption and approximate  
accumulated power savings when using eco  
mode daily, weekly, and monthly. You can track  
power savings by using eco mode continuously.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Tools & Utilities -> eco Utility.  
TOSHIBA HDD/SSD  
Alert Utility  
This utility includes wizard functions to monitor  
the Disk Drive operating status and execute the  
system backup.  
To access the utility, click Start -> All Programs  
-> TOSHIBA -> Support & Recovery -> HDD  
SSD Alert.  
TOSHIBA Service Sta- This application allows your computer to  
tion  
automatically search for TOSHIBA software  
updates or other alerts from TOSHIBA that are  
specific to your computer system and its  
programs. When enabled, this application  
periodically transmits to our servers a limited  
amount of system information, which will be  
treated in strict accordance with the rules and  
regulations as well as applicable data protection  
law.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Support & Recovery ->  
Service Station.  
TOSHIBA Bulletin  
Board  
Bulletin Board is a convenient place to pin things  
to visually organize in a fun and creative way.  
Simply drag and drop your favorite pictures, files  
or notes to pin them on the Board. You can use it  
to create thumbnail shortcuts, reminders, to-do  
list and so on according to your personal style.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Tools & Utilities -> Bulletin  
Board.  
User's Manual  
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PORTÉGÉ Z830/Satellite Z830 Series  
TOSHIBA ReelTime  
This application is a graphical history/indexing  
tool that enables you to view recently accessed  
files in a fun and easy-to-use format. View and  
scroll through your history of opened or imported  
files via thumbnails in an intuitive user interface.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Tools & Utilities -> ReelTime.  
TOSHIBA Sleep Utility This utility is able to either enable or disable the  
following functions:  
Sleep and Charge: By connecting to the  
USB port, devices such as digital audio  
players are able to charge, even when the  
computer is in Standby/Sleep Mode,  
Hibernation Mode or shutdown state.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Tools & Utilities -> Sleep  
Utility.  
TOSHIBA Wireless  
LAN Indicator  
TOSHIBA Wireless LAN Indicator utility displays  
the system's Wireless LAN connection status on  
the logon screen.  
You can quickly check the current Wireless LAN  
connection status before logging into Windows.  
To change the settings of this utility, click Start ->  
All Programs -> TOSHIBA -> Network &  
Connectivity -> Wireless LAN Indicator -  
Settings.  
TOSHIBA Media Con- This application allows you to control your music,  
troller  
pictures and videos by streaming content to any  
compatible device in your home.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Media & Entertainment ->  
TOSHIBA Media Controller.  
For more information, please refer to the  
TOSHIBA Media Controller Help.  
User's Manual  
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PORTÉGÉ Z830/Satellite Z830 Series  
TOSHIBA Speech  
System  
The TOSHIBA Speech System consists of a  
voice-composition application (text-to-speech)  
that analyzes documents and reads them aloud,  
and a speech-recognition application that  
recognizes the words you speak into a  
microphone. This allows you to control and  
operate various Windows programs by voice  
command rather than using the keyboard or a  
mouse.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Tools & Utilities -> Speech  
System.  
For more information, please refer to the  
TOSHIBA Speech System Help.  
TOSHIBA Resolution+ The plug-in lets you upconverts wmv and mp4  
Plug-in for Windows videos on Windows Media Player.  
Media Player  
For more information, please refer to the  
TOSHIBA Resolution+ Plug-in for Windows  
Media Player Help.  
To access it, click Start -> All Programs ->  
TOSHIBA -> Media & Entertainment ->  
TOSHIBA Resolution+ Plug-in for Windows  
Media Player - Help.  
You may not have all the software listed above depending on the model  
you purchased.  
Special features  
The following features are either unique to TOSHIBA computers or are  
advanced features which make the computer more convenient to use.  
Access each function using the following procedures.  
*1 To access the Power Options, click Start -> Control Panel -> System  
and Security -> Power Options.  
Hot keys  
Hot keys are specific key combinations that let  
you quickly change the system configuration  
directly from the keyboard without running a  
system program.  
Display automatic  
power off *1  
This feature automatically cuts off power to the  
computer's display panel when there is no  
keyboard input for a specified time, with power  
being restored the next time a key is pressed.  
This can be specified in the Power Options.  
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PORTÉGÉ Z830/Satellite Z830 Series  
SSD automatic power This feature automatically cuts off power to the  
off *1  
Solid State Drive when it is not accessed for a  
specified time, with power being restored when  
the Solid State Drive is next accessed. This can  
be specified in the Power Options.  
System automatic  
Sleep/Hibernation  
Mode *1  
This feature automatically shuts down the system  
into either Sleep Mode or Hibernation Mode  
when there is no input or hardware access for a  
specified time. This can be specified in the Power  
Options.  
Power on password  
Instant security  
Two levels of password security, supervisor and  
user, are available to prevent unauthorized  
access to your computer.  
A specific hot key function automatically locks the  
system providing data security.  
Intelligent power sup- A microprocessor in the computer's intelligent  
ply *1  
power supply detects the battery's charge,  
automatically calculates the remaining battery  
capacity and protects electronic components  
from abnormal conditions such as a voltage  
overload from the AC adaptor. This can be  
specified in the Power Options.  
Battery save mode *1  
Panel power on/off *1  
This feature lets you configure the computer in  
order to save battery power. This can be  
specified in the Power Options.  
This feature automatically turns power to the  
computer off when the display panel is closed,  
and turns it back on when the display panel is  
opened. This can be specified in the Power  
Options.  
Low battery automat- When battery power is exhausted to the point  
ic Hibernation Mode *1  
that computer operation cannot be continued, the  
system automatically enters Hibernation Mode  
and shuts itself down. This can be specified in  
the Power Options.  
Heat dispersal *1  
To protect against overheating, the processor  
has an internal temperature sensor so that, if the  
computer's internal temperature rises to a certain  
level, the cooling fan is turned on or the  
processing speed is lowered. This can be  
specified in the Power Options.  
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PORTÉGÉ Z830/Satellite Z830 Series  
Hibernation Mode  
This feature lets you turn off the power to the  
computer without exiting from your software. The  
contents of main memory are automatically  
saved to the Solid State Drive so that when you  
next turn the power on again, you can continue  
working right where you left off. Refer to the  
Turning off the power section in Chapter 1,  
Getting Started, for more details.  
Sleep Mode  
If you have to interrupt your work, you can use  
this feature to allow you to turn off power to the  
computer without exiting from your software.  
Data is maintained in the computer's main  
memory so that when you next turn on the  
power, you can continue working right where you  
left off.  
USB Wakeup function This function restores the computer from Sleep  
Mode depending on the external devices  
connected to the USB ports.  
For example, if a mouse or USB keyboard is  
connected to a USB port, clicking the mouse  
button or pressing the keyboard will wakeup the  
computer.  
TOSHIBA PC Health  
Monitor  
The TOSHIBA PC Health Monitor application  
proactively monitors a number of system  
functions such as power consumption, battery  
health and system cooling, informing you of  
significant system conditions. This application  
recognizes the system and individual component  
serial numbers and will track specific activities  
related to their usage.  
Using the TOSHIBA Sleep Utility  
The TOSHIBA Sleep Utility is used for changing settings of the following  
function(s):  
Sleep and Charge  
It also displays the remaining battery capacity.  
Sleep and Charge  
Your computer can supply USB bus power (DC5V) to the USB port even  
when the power of the computer is turned OFF. "Power OFF" includes  
Sleep Mode, Hibernation Mode or shutdown state.  
This function can be used for ports that support the Sleep and Charge  
function (hereinafter called "compatible ports").  
Compatible ports are USB ports that have the symbol icon.  
User's Manual  
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PORTÉGÉ Z830/Satellite Z830 Series  
You can use the Sleep and Charge function to charge certain USB-  
compatible external devices such as mobile phones or portable digital  
music players.  
However, the Sleep and Charge function may not work with certain  
external devices even if they are compliant with the USB specification. In  
those cases, turn the power of the computer ON to charge the device.  
When Sleep and Charge function is enabled, USB bus power (DC5V)  
will be supplied to compatible ports even when the power of the  
computer is turned OFF. USB bus power (DC5V) is similarly supplied  
to the external devices which are connected to the compatible ports.  
However, some external devices cannot be charged solely by  
supplying USB bus power (DC5V). As for the specifications of the  
external devices, please contact the device manufacturer or check the  
specifications of the external devices thoroughly before use.  
Using the sleep and charge function to charge external devices will  
take longer than charging the devices with their own chargers.  
If Sleep and Charge function is enabled, the computer’s battery will  
discharge during hibernation or when the computer is turned off. It is  
recommended that you connect the AC adaptor to the computer when  
enabling the Sleep and Charge function.  
External devices connected to the USB bus power (DC5V) function  
that interfaces with the power ON/OFF of the computer may always be  
in an operational state.  
When there is a current overflow of the external devices connected to  
the compatible ports, USB bus power (DC5V) supply may be stopped  
for safety reasons.  
When Sleep and Charge function is enabled, the USB Wakeup  
function does not work for compatible ports. In that case, if there is a  
USB port that does not have the Sleep and Charge function, attach  
the mouse or keyboard to it. If all USB ports have the Sleep and  
Charge function, change to disable Sleep and Charge function. The  
USB Wakeup function will now work, but the Sleep and Charge  
function will be disabled.  
Metal paper clips or hair pins/clips will generate heat if they come into  
contact with USB ports. Do not allow USB ports to come into contact with  
metal products, for example when carrying the computer in your bag.  
Starting the TOSHIBA Sleep Utility  
To start the utility, click Start -> All Programs -> TOSHIBA -> Tools &  
Utilities -> Sleep Utility.  
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4-9  
PORTÉGÉ Z830/Satellite Z830 Series  
Enabling Sleep and Charge  
This utility can be used to enable and disable the Sleep and Charge  
function.  
Select the Enable Sleep and Charge check box to enable this function for  
the compatible USB ports. The default state is disabled.  
Power supply mode settings  
Your PC has multiple charging modes so that many different USB devices  
can be supported for Sleep and Charge function. Auto Mode (Default) is  
suitable for a wide range of digital audio players.  
However, determining which mode is suitable for your USB device is  
unknown without trying. Try each mode, using the following procedure,  
from Auto Mode to Alternate Mode to find the suitable mode for your USB  
device to charge.  
This function may not be able to be used with some connected external  
devices even if the appropriate mode is selected. In this situation, clear the  
"Enable Sleep and Charge" check box and stop using this function.  
Battery Settings  
This utility can be used to specify the lower limit of remaining battery life for  
Sleep and Charge. Move the slider bar to specify the lower limit. If the  
remaining battery life falls below the setting, the Sleep and Charge function  
will be stopped. Clearing the "Enable under Battery Mode" check box sets  
the utility to only charge when the AC adaptor is connected.  
Using the TOSHIBA Face Recognition  
TOSHIBA Face Recognition uses a face verification library to verify the  
face data of users when they log in to Windows. The user can thus avoid  
having to enter a password or the like, which makes the login process  
easier.  
TOSHIBA Face Recognition does not guarantee the correct  
identification of a user. Changes to the likeness of a registrant, such  
as hair style changes, wearing a cap, or wearing glasses may effect  
the recognition rates when such changes occur after the registrant had  
registered.  
TOSHIBA Face Recognition may incorrectly recognize faces that are  
similar to a registrant.  
For high security purposes, TOSHIBA Face Recognition is not a  
suitable substitute for Windows passwords. When security is a high  
priority, use your established Windows passwords to log in.  
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PORTÉGÉ Z830/Satellite Z830 Series  
Bright background light and/or shadows may prevent a registrant from  
being recognized correctly. In that case, log in using your Windows  
password. If recognition of a registrant fails repeatedly, refer to your  
computer documentation to learn ways to improve recognition  
performance.  
TOSHIBA Face Recognition records face data in a log when face  
recognition fails. When transferring ownership or disposing of your  
computer, please uninstall the application or delete all the logs created  
by the application. For details on how to do this, see help file.  
TOSHIBA Face Recognition can be used only in Windows Vista and  
Windows 7.  
Disclaimer  
TOSHIBA does not guarantee that the face recognition utility technology  
will be completely secure or error-free. TOSHIBA does not guarantee that  
the face recognition utility will accurately screen out unauthorized users at  
all times. TOSHIBA is not liable for any failure or damage that might arise  
out of the use of the face recognition software or utility.  
TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO  
RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS,  
PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE  
STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE  
OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY  
THEREOF.  
How to register the Face Recognition Data  
Take a picture for facial verification purposes, and register the data needed  
when you log in. To register the data needed when you log in, follow the  
steps as described below:  
1. To launch this utility, click Start -> All Programs -> TOSHIBA ->  
Tools & Utilities -> Face Recognition.  
The Registration screen is displayed for a logged-in user whose face  
has not been registered.  
The Management screen is displayed for a logged-in user whose face  
has already been registered.  
2. Click Run as administrator in lower left of the Management screen,  
and then click the Register button. The Registration screen is  
displayed.  
If you wish to practice, click on the Next button in the Registration  
screen.  
If you do not wish to practice, click on the Skip button in the  
Registration screen.  
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PORTÉGÉ Z830/Satellite Z830 Series  
3. Click the Next button to start the guide. Please follow the guide to  
practice  
Click the Back button to practice the guide once more.  
4. Click the Next button to start image-capturing process.  
Adjust the position of your face so that it fits within the face-shaped  
frame.  
5. Once your face has been positioned properly, the recording will  
commence.  
Start moving your neck very slightly to the left and right, and then  
move your neck up and down.  
6. Registration will end after you have repeatedly moved your neck left,  
right, up and down.  
When the register succeeds, below message will be displayed on the  
screen:  
"Registration successful. Now we’ll do the verification test. Click the  
Next button."  
Click the Next button to perform the verification test.  
7. Perform the verification test. Face the screen as you do when you  
register.  
If verification fails, click the Back button and re-register. Please refer  
to step 6 from step 4.  
8. If verification is successful, click the Next button and register an  
account.  
9. Register the account. Fill in all the fields.  
10. The Management screen is displayed. The registered account name  
will be displayed. Clicking on it will cause the captured image of your  
face to be displayed on the left.  
How to Delete the Face Recognition Data  
Delete image data, account information, and personal record data created  
during registration. To delete the Face Recognition Data, follow the steps  
as described below:  
1. To launch this utility, click Start -> All Programs -> TOSHIBA ->  
Tools & Utilities -> Face Recognition. The Management screen is  
displayed.  
2. Select a user which is displayed in the Management screen.  
3. Click the Delete button. "You are about to delete the user data. Would  
you like to continue?" will be displayed on the screen.  
If you do not want the data to be deleted, click the No button and you  
will then be returned to the Management screen.  
Clicking on the Yes button will remove the selected user from the  
Management screen.  
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PORTÉGÉ Z830/Satellite Z830 Series  
How to launch the help file  
For further information on this utility, please refer to help file.  
To launch the help file, click on the Help button in the Management  
screen.  
Windows Logon via TOSHIBA Face Recognition  
This section explains how to login to Windows with TOSHIBA Face  
Recognition. Two authentication modes are provided.  
1:N Mode Login screen: If the face authentication tile is selected by  
default, you can log in without using the keyboard or mouse.  
1:1 Mode Login screen: This mode is essentially the same as AUTO  
mode, but the Select Account screen will appear before the Display  
Captured Image screen, and you will need to select the user account  
to be authenticated in order to start the authentication process.  
1:N Mode Login screen  
1. Turn on the computer.  
2. The Select Tiles screen will be displayed.  
3. Select Start face recognition ( ).  
4. "Please face the camera" will be displayed.  
5. Verification will be performed. If the authentication is successful, the  
image data taken in step 4 will be faded in and placed over one  
another.  
If an error occurs during authentication, you will be returned to the  
Select Tiles screen.  
6. The Windows Welcome screen will be displayed, and will be logged in  
automatically to Windows.  
1:1 Mode Login screen  
1. Turn on the computer.  
2. The Select Tiles screen will be displayed.  
3. Select Start face recognition ( ).  
4. The Select Account screen will be displayed.  
5. Select the account, and click the arrow button.  
6. "Please face the camera" will be displayed.  
7. Verification will be performed. If the authentication is successful, the  
image data taken in step 6 will be faded in and placed over one  
another.  
If an error occurs during authentication, you will be returned to the  
Select Tiles screen.  
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PORTÉGÉ Z830/Satellite Z830 Series  
8. The Windows Welcome screen will be displayed, and will be logged in  
automatically to Windows.  
If authentication was successful, but an authentication error  
subsequently occurred during the login to Windows, you will be asked  
to provide your account information.  
TOSHIBA Password Utility  
The TOSHIBA Password Utility provides two levels of password security:  
User and Supervisor.  
Passwords set by the TOSHIBA Password Utility function are different from  
the Windows password.  
User Password  
To start the utility, point to or click the following items:  
Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA  
Assist -> SECURE -> User password  
User authentication may be required to validate user rights when using  
TOSHIBA Password Utility to delete or change passwords, etc.  
Set (button)  
Click this button to register a password. After a password is set, you  
will be prompted to enter it when you start the computer. Check "Set  
the same string simultaneously as the SSD User Password" when  
setting the SSD User Password.  
After you set the password, a dialog box will be displayed asking  
whether you want to save it to a floppy diskette or other media. If you  
forget the password, you can open the password file on another  
computer. Be sure to keep the media in a safe place.  
When entering the character string to register the password, enter  
from the keyboard character by character and do not enter as ASCII  
code or copy-and-paste the character string. In addition, ensure that  
the registered password is correct by outputting the character string to  
the password file.  
When entering a password, do not enter any characters (for example  
"!" or "#") produced by pressing the SHIFT or ALT keys and so on.  
Delete (button)  
Click this button to delete a registered password. Before you can  
delete a password, you must first enter the current password correctly.  
Please use BIOS Setup to change or delete the SSD Passwords or to  
set the SSD Master Password.  
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To start BIOS Setup:  
1. Turn on the computer.  
2. Press the F2 key when the TOSHIBA Leading Innovation >>> logo  
screen appears.  
To end the BIOS Setup:  
1. Press F10, and then press Y to accept the changes. The computer will  
restart.  
Change (button)  
Click this button to change a registered password. Before you can  
change a password, you must first enter the current password  
correctly. Please use BIOS Setup to change or delete the SSD  
Passwords or to set the SSD Master Password.  
Owner String (text box)  
You can use this box to associate text with the password. After you  
enter text, click Apply or OK. When the computer is started, this text  
will be displayed together with the prompt asking you to enter a  
password.  
If you forget your SSD User Password, TOSHIBA will NOT be able to  
assist you, and your SSD will be rendered COMPLETELY and  
PERMANENTLY INOPERABLE. TOSHIBA will NOT be held  
responsible for any loss of any data, any loss of use or access to your  
SSD, or for any other losses to you or any other person or  
organization that result from the loss of access to your SSD. If you  
can’t accept this risk, don’t register the SSD User Password.  
When saving the SSD User Password shut down or restart the  
computer. If the computer is not shut down or restarted, the saved  
data may not be correctly reflected. For more information on shutting  
down or restarting the computer, refer to Turning on the power in  
Chapter 1.  
Supervisor Password  
If you set a Supervisor Password, some functions will be restricted when a  
user logs on with the User Password. To set a Supervisor Password:  
Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA  
Assist -> SECURE -> Supervisor password  
This utility lets you do the following:  
Register or delete the Supervisor Password.  
Specify restrictions for general users.  
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PORTÉGÉ Z830/Satellite Z830 Series  
Starting the computer by password  
If you have already registered a password, there is one way to start the  
computer:  
Swipe your fingerprint on the sensor if you have already registered the  
fingerprint with the Fingerprint utility and enabled Fingerprint System  
Boot Authentication. If you would not like to swipe your finger or  
cannot authenticate the fingerprint for some reasons, push the BACK  
SPACE key to skip the fingerprint authentication screen. You can try  
to swipe the fingerprint up to five times. If you failed fingerprint  
authentication five times, you must enter the password manually to  
start the computer.  
Enter the password manually.  
The password is necessary only if the computer was shut down in boot  
mode, not in Hibernation or Sleep mode.  
It is not needed in Sleep Mode and Restart.  
To enter a password manually, follow the steps as detailed below:  
1. Turn on the power as described in Chapter 1, Getting Started. The  
following message will appear in the screen:  
Enter Password [ ]  
At this point, the hotkeys FN + F1 to F9 do not work. They will function after  
you enter the password.  
2. Enter the Password.  
3. Press ENTER.  
If you enter the password incorrectly three times in a row, the computer  
shuts off. In this case, you must turn the computer back on to retry  
password entry.  
HW Setup  
This section explains how to use the TOSHIBA HW Setup program to  
configure your computer, and provides information on settings for various  
functions.  
Accessing HW Setup  
To run the HW Setup program, click Start -> All Programs -> TOSHIBA ->  
Tools & Utilities -> HWSetup.  
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HW Setup window  
The HW Setup window contains a number of tabs (General, Display, CPU,  
Boot Setting, Keyboard, USB, SATA, LAN and Advanced) to allow specific  
functions of the computer to be configured.  
In addition there are also three buttons : OK, Cancel and Apply.  
OK  
Accepts your changes and closes the HW Setup  
window.  
Cancel  
Apply  
Closes the window without accepting your  
changes.  
Accepts all your changes without closing the HW  
Setup window.  
General  
This window displays the BIOS/EC version and contains two buttons :  
Default and About.  
Default  
Return all HW Setup values to the factory  
settings.  
About  
Display the HW Setup version.  
Setup  
This field displays the installed BIOS version, date and EC version.  
Display  
This tab lets you customize your computer’s display settings for either the  
internal display or an external monitor.  
Power On Display  
This tab allows you to select the display to be used when the computer is  
started. Please note that this setting is only available on standard VGA  
mode and is not available as part of the Windows Desktop properties.  
The Power On Display is supported with some models.  
Auto-Selected  
Selects an external monitor if one is connected,  
otherwise, it selects the internal display. (Default)  
System LCD Only  
Selects the internal LCD, even if an external  
monitor is connected.  
CPU  
This function allows you to set the processor's operating mode.  
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Dynamic CPU Frequency Mode  
This option allows you to configure the power saving modes associated  
with the processor - the following settings are available:  
Dynamically Switcha- The processor's automatic clock speed switching  
ble  
function is enabled - in use the processor's  
operation is automatically switched when  
necessary (default).  
Always High  
The processor's automatic clock speed switching  
function is disabled - in use the processor will  
always run at its highest level of power  
consumption and its highest speed.  
Always Low  
The processor's automatic clock speed switching  
function is disabled - in use the processor will  
always run at a lower level of power consumption  
and a low speed.  
Boot Setting  
This function allows you to modify the boot settings.  
Boot Priority Options  
This tab allows you to set the priority for booting the computer. The Boot  
Priority Options setting window will be displayed. Click the up and down  
arrow buttons to adjust the priority.  
You can override the settings and manually select a boot device by  
pressing one of the following keys while the computer is booting:  
N
1
Selects the network.  
Selects the built-in Solid State Drive.  
Selects the CD-ROM*1.  
C
M
Selects the USB memory drive.  
*1 The external optical disc drive will be used to start the computer when  
there is a bootable disk contained in the drive.  
To change the boot drive, follow the steps below.  
1. Hold down F12 and boot the computer. when the TOSHIBA Leading  
Innovation >>> logo screen appears, release the F12 key.  
2. Use the up and down cursor keys to select the boot device you want  
and press ENTER.  
If a Supervisor Password has been set, manual boot device selection  
functions may be restricted.  
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The boot device selection methods described above will not change the  
boot priority settings that have been configured in HW Setup. In addition, if  
you press a key other than one of those listed, or if the selected device is  
not installed, the system will continue to boot according to the current and  
available settings in HW Setup.  
USB Memory BIOS Support Type  
This option allows you to set the type of the USB memory to be used as a  
startup device.  
HDD  
Sets the USB memory to be the equivalent of a  
Solid State Drive (default). With this setting, the  
USB memory device can be used to start the  
computer as though it were a Solid State Drive  
based on the Solid State Drive settings within  
both the Boot Priority and SSD Priority options  
detailed previously.  
FDD  
Sets the USB memory to be the equivalent of a  
floppy diskette drive. With this setting, the USB  
memory device can be used to start the  
computer as though it were a floppy diskette  
based on the floppy diskette drive settings within  
the Boot Priority option detailed previously.  
Panel Open - Power On  
This feature allows you to change the Panel Open - Power On setting.  
Enabled  
Enables the Panel Open - Power On function.  
When you open the display panel while your  
computer is turned off, the system will boot up  
automatically.  
Disabled  
Disables the Panel Open - Power On function.  
(Default)  
Keyboard  
Wake-up on Keyboard  
When this feature is enabled, and the computer is in Sleep Mode, you can  
turn on the system by pressing any key. However, please be aware that  
this option will only work with the internal keyboard and only when the  
computer is in Sleep Mode.  
Enabled  
Disabled  
Enables the Wake-up on Keyboard function.  
Disables the Wake-up on Keyboard function.  
(Default)  
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USB  
Legacy USB Support  
Use this option to enable or disable USB Legacy Emulation. If your  
operating system does not support USB, you can still use a USB mouse  
and keyboard by setting the Legacy USB Support item to enabled.  
Enabled  
Disabled  
Enables the USB Legacy Emulation. (Default)  
Disabled Disables the USB Legacy Emulation.  
SATA  
This feature allows you to set conditions for SATA.  
SATA Interface setting  
This feature allows you to set SATA interface setting.  
Performance  
Let SSD work with maximum performance.  
(Default)  
Battery life  
Let SSD work with battery life mode. If this  
setting is selected, this caused performance  
down.  
LAN  
Wake-up on LAN  
This feature lets the computer's power be turned on from shutdown when it  
receives a wake-up packet (Magic packet) from the LAN.  
The Wake-up on LAN function consumes power even when the  
system is off. Leave the AC adaptor connected while using this  
feature.  
Regarding Wake-up on LAN from sleep or hibernation, you must  
check the "Allow the device to wake the computer" check box within  
the LAN Device properties. (This feature does not effect the Wake-up  
on LAN from sleep or hibernation.)  
Power will be automatically turned on when a signal is received from an  
administrator's computer which is connected via a network.  
The following settings can be changed when the Built-in LAN is Enabled.  
Connect the AC adaptor when using the Wake-up on LAN function. The  
battery retention time will be shorter than the times listed in this manual  
when this function is enabled. Refer to User Information Guide about  
Retaining time.  
Enabled  
Enables Wake-up on LAN from shutdown.  
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Disabled  
Disables Wake-up on LAN from shutdown.  
(Default)  
Built-in LAN  
This feature enables or disables the Built-in LAN.  
Enabled  
Disabled  
Enables Built-in LAN functions. (Default)  
Disables Built-in LAN functions.  
Advanced  
This tab allows you to set the conditions for each device or function.  
You can enable or disable the selected device or function for power  
management. Disabled mode consumes less power.  
If you disable a device or function, you must re-enable it before you can  
use it again.  
TOSHIBA PC Health Monitor  
The TOSHIBA PC Health Monitor application proactively monitors a  
number of system functions such as power consumption, battery health  
and the system cooling, informing you of significant system conditions. This  
application recognizes the system and individual component serial  
numbers, and will track specific activities related to the computer and their  
usage.  
The collected information includes device operation time and number of  
actuations or status changes (i.e.: number of power button and FN key  
combination uses, AC adaptor, battery, LCD, fan, SSD, sound volume,  
wireless communication functionalities, TOSHIBA Express Port Replicator  
and USB information), date of initial system use, and also computer and  
device usage (i.e.: power settings, battery temperature and recharging,  
CPU, memory, backlight illumination time, and temperatures for various  
devices). The stored data uses a very small portion of the total hard disk  
capacity, approximately 10MB or less per year.  
This information is used to identify and provide a notification of system  
conditions which may effect the performance of your TOSHIBA computer. It  
may also be used to help diagnose problems should the computer require  
service by TOSHIBA or TOSHIBA's authorized service providers.  
Additionally, TOSHIBA may also use this information for quality assurance  
analysis.  
Subject to the use restrictions above, the SSD data logged may be  
transferred to entities located outside of your country or region of residence  
(e.g., European Union). Those countries may or may not have the same  
data protection laws or data protection levels as required by your home  
country or region.  
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Once enabled, you may disable the TOSHIBA PC Health Monitor at any  
time by uninstalling the software via Uninstall a program in the Control  
Panel. Doing so will automatically delete all collected information from the  
SSD.  
The TOSHIBA PC Health Monitor software does not extend or modify  
TOSHIBA's obligations under its standard limited warranty in any way.  
TOSHIBA's standard limited warranty terms and limitations apply.  
Starting the TOSHIBA PC Health Monitor  
The TOSHIBA PC Health Monitor can be started using the following  
methods:  
Click Start -> All Programs -> TOSHIBA -> Support & Recovery ->  
PC Health Monitor.  
Click the icon ( ) in the notification area, then click the "Enable PC  
Health Monitor..." message the first time you run the application and  
"Run PC Health Monitor..." every time thereafter.  
No matter which method is used, the TOSHIBA PC Health Monitor  
explanation screen will be displayed.  
Clicking Next will display the "PC Health Monitor Software Notice &  
Acceptance" screen. Please carefully read the information displayed.  
Selecting ACCEPT and clicking OK will enable the program. By enabling  
the TOSHIBA PC Health Monitor software, you agree with these terms and  
conditions and to the use and sharing of the collected information. Once  
the program is enabled, the TOSHIBA PC Health Monitor screen is  
displayed, and the program will begin monitoring system functions and  
collecting information.  
If a TOSHIBA PC Health Monitor message is displayed.  
A message will be displayed if any changes which may interfere with the  
operation of the program are detected. Follow the instructions displayed on  
screen in the message.  
System Recovery  
There is a hidden partition allocated on the Solid State Drive for the System  
Recovery Options in the event of a problem.  
You can also create recovery media and restore the system.  
The following items will be described in this section:  
System Recovery Options  
Creating Recovery Media  
Restoring the pre-installed software from your created Recovery  
Media  
Restoring the pre-installed software from the Recovery Solid State  
Drive  
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System Recovery Options  
The System Recovery Options feature is installed on the hard disk when  
shipped from the factory. The System Recovery Options menu includes  
tools to repair startup problems, run diagnostics or restore the system.  
See the Windows Help and Support content for more information about  
Startup Repair.  
The System Recovery Options can also be run manually to repair  
problems.  
The procedure is as follows. Follow the instructions shown on the on-  
screen menu.  
1. Turn off the computer.  
2. While holding the F8 key, turn on the computer.  
3. The Advanced Boot Options menu will be displayed. Use the arrow  
keys to select Repair Your Computer and press ENTER.  
4. Follow the on-screen instructions.  
Check your Windows® manual for more information on backing up your  
system (including the system image backup feature).  
Creating Recovery Media  
This section describes how to create Recovery Media.  
Be sure to connect the AC adaptor when you create Recovery Media.  
Be sure to close all other software programs except the Recovery  
Media Creator.  
Do not run software such as screen savers which can put a heavy  
load on the CPU.  
Operate the computer at full power.  
Do not use power-saving features.  
Do not write to the media when the virus check software is running.  
Wait for it to finish, then disable virus detection programs including any  
software that checks files automatically in the background.  
Do not use utilities, including those intended to enhance Solid State  
Drive access speed. They may cause unstable operation and damage  
data.  
Do not shut down/log off or Sleep/Hibernate while writing or rewriting  
the media.  
Set the computer on a level surface and avoid places subjected to  
vibrations such as airplanes, trains, or cars.  
Do not use on an unstable surface such as a stand.  
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You can use disc media when you connected the external Optical Disc  
Drive.  
A recovery image of the software on your computer is stored on the Solid  
State Drive, and can be copied to either disc media or USB Flash Memory  
by using the following steps:  
1. Select either blank disc or USB Flash Memory.  
The application will allow you to choose from a variety of different  
media onto which the recovery image can be copied including disc  
media and USB Flash Memory.  
Please note that some of the disc media may not be compatible with  
the optical disc drive connected to your computer. You should  
therefore verify the optical disc drive supports the blank media you  
have chosen before proceeding.  
USB Flash Memory will be formatted and all the data in the USB Flash  
Memory will be lost when proceeding.  
2. Turn on your computer and allow it to load the Windows 7 operating  
system from the Solid State Drive as normal.  
3. Insert the first blank disc into the optical disc drive tray, or Insert the  
USB Flash Memory into one available USB port.  
4. Double click the Recovery Media Creator icon on the Windows 7  
desktop, or select the application from Start Menu.  
5. After Recovery Media Creator starts, select the type of media and the  
title you wish to copy, and then click the Create button.  
Restoring the pre-installed software from your created  
Recovery Media  
If the pre-installed files are damaged, you are able to either use the  
Recovery Media you have created or the Solid State Drive recovery  
process to restore the computer to the state it was in when you originally  
received it. To perform this restoration, follow the steps below:  
When the sound mute feature has been activated by pressing the FN +  
ESC key, be sure to disable this to allow sounds to be heard before starting  
the restore process. Please refer to The Keyboard in Chapter 3, Operating  
Basics, for further details.  
You can not use System Recovery Options if restoring the pre-installed  
software without System Recovery Options.  
When you reinstall the Windows operating system, the hard disk will be  
reformatted and all data will be lost.  
1. Load the Recovery Media into the external Optical Disc Drive or insert  
the recovery USB Flash Memory into one available USB port.  
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2. Turn off the computer's power.  
3. While holding down F12 key on the keyboard, turn on your computer -  
when the TOSHIBA Leading Innovation >>> logo screen appears,  
release the F12 key.  
4. Use the up and down cursor key to select the appropriate option from  
the menu according to your actual recovery media. Please refer to the  
Boot Setting section for further information.  
5. A menu will be displayed from which you should follow the on-screen  
instructions.  
When drivers/utilities are installed, you can setup the respective drivers/  
utilities from the following place. To open the setup files, Click Start -> All  
Programs -> TOSHIBA -> Support & Recovery -> Applications and  
Drivers.  
If you have previously chosen to remove the recovery partition and are  
trying to create "Recovery Media", you will see the following message: "The  
Recovery Media Creator can not be launched because there is no recovery  
partition."  
When there is no recovery partition, the Recovery Media Creator cannot  
make Recovery Media.  
However, if you have already created a "Recovery Media", you can use it  
to restore the recovery partition.  
If you have not created "Recovery Media", please contact TOSHIBA  
support for assistance.  
Restoring the pre-installed software from the  
Recovery Solid State Drive  
A portion of the total Solid State Drive space is configured as a hidden  
recovery partition. This partition stores files which can be used to restore  
pre-installed software in the event of a problem.  
If you subsequently set up your Solid State Drive again, do not change,  
delete or add partitions in a manner other than specified in the manual,  
otherwise you may find that space for the required software is not  
available.  
In addition, if you use a third-party partitioning program to reconfigure the  
partitions on your Solid State Drive, you may find that it becomes  
impossible to setup your computer.  
When the sound mute feature has been activated by pressing the FN +  
ESC key, be sure to disable this to allow sounds to be heard before starting  
the restore process. Please refer to The Keyboard in Chapter 3, Operating  
Basics, for further details.  
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You can not use System Recovery Options if restoring the pre-installed  
software without System Recovery Options.  
When you reinstall the Windows operating system, the hard disk will be  
reformatted and all data will be lost.  
1. Turn off your computer.  
2. While holding down 0 (zero) key on the keyboard, turn on your  
computer.  
3. A menu will be displayed from which you should follow the on-screen  
instructions.  
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Chapter 5  
Power and Power-Up Modes  
The computer's power resources include the AC adaptor, battery pack and  
any internal batteries. This chapter provides details on making the most  
effective use of these resources, and includes information on charging  
batteries, tips for saving battery power, and information on the different  
power-up modes.  
Power conditions  
The computer's operating capability and battery charge status are affected  
by different power conditions, including whether an AC adaptor is  
connected and what the charge level is for that battery.  
Power on  
Power off  
(no operation)  
AC adaptor Battery fully  
connected charged  
• Operates  
• No charge  
• LED:  
• No charge  
• LED:  
Battery green  
DC IN green  
Battery green  
DC IN green  
Battery partially • Operates  
• Quick charge  
• LED:  
charged or no  
charge  
• LED:  
• Charge  
Battery orange  
DC IN green  
Battery orange  
DC IN green  
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Power on  
Power off  
(no operation)  
AC adaptor Remaining  
• Operates  
• LED:  
not  
battery capacity  
connected  
is above low  
battery trigger  
point  
Battery off  
DC IN off  
Remaining  
battery capacity  
is below low  
battery trigger  
point  
• Operates  
• LED:  
Battery  
flashes orange  
DC IN off  
Remaining  
Computer shuts  
battery capacity down  
is exhausted  
Monitoring of power condition  
As shown in the below table, the Battery, DC IN and Power indicators on  
the system indicator panel alert you to the computer’s operating capability  
and battery charge status.  
Battery indicator  
Check the Battery indicator to determine the status of the battery pack.  
The following indicator lights indicate the battery status:  
Flashing orange  
The battery charge is low, the AC adaptor must  
be connected in order to recharge the battery.  
Orange  
Indicates the AC adaptor is connected and the  
battery is charging.  
Green  
Indicates the AC adaptor is connected and the  
battery is fully charged.  
No light  
Under any other conditions, the indicator does  
not light.  
If the battery pack becomes too hot while it is being charged, the charge  
will stop and the Battery indicator will go out. When the battery pack's  
temperature falls to a normal range, charging will resume - this process will  
occur regardless of whether the computer's power is on or off.  
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DC IN indicator  
Check the DC IN indicator to determine the power status with the AC  
adaptor connected - the following indicator conditions should be noted:  
Green  
Indicates the AC adaptor is connected and is  
correctly supplying power to the computer.  
Flashing orange  
Indicates a problem with the power supply. You  
should initially try plugging the AC adaptor into  
another power outlet - if it still does not operate  
properly, you should contact TOSHIBA Support.  
No light  
Under any other conditions, the indicator does  
not light.  
Power indicator  
Check the Power indicator to determine the power status of the computer -  
the following indicator conditions should be noted:  
Green  
Indicates power is being supplied to the  
computer and the computer is turned on.  
Blinking orange  
Indicates that the computer is in Sleep Mode and  
that there is sufficient power available (AC  
adaptor or battery) to maintain this condition. In  
Sleep Mode, this indicator will turn on for one  
second and off for two seconds.  
No light  
Under any other conditions, the indicator does  
not light.  
Battery  
This section explains battery types, use, recharging methods and handling.  
Battery types  
The computer has different types of batteries.  
Battery pack  
When the AC adaptor is not connected, the computer's main power source  
is this lithium ion battery pack, also referred to in this manual as the main  
battery.  
Real Time Clock (RTC) battery  
The Real Time Clock (RTC) battery provides power for the internal real  
time clock and calendar function and also maintains the system  
configuration while the computer is turned off. If the RTC battery becomes  
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completely discharged, the system will lose this information and the real  
time clock and calendar will stop working.  
You can change the Real Time Clock settings by turning on the computer  
while pressing the F2 key and then release F2 key when the TOSHIBA  
Leading Innovation >>> logo screen appears. Please refer to Chapter 6  
Troubleshooting for further information.  
The RTC battery does not charge while the computer is turned off even if  
the AC adaptor is attached.  
Care and use of the battery pack  
This section provides the important safety precautions in order to handle  
your battery pack properly.  
Refer to the enclosed Instruction Manual for Safety and Comfort for  
detailed precautions and handling instructions.  
The computer's RTC battery is a lithium battery and should be  
replaced only by your dealer or by a TOSHIBA service representative.  
The battery can explode if not properly replaced, used, handled or  
disposed. Dispose of the battery as required by local ordinances or  
regulations.  
Charge the battery pack only in an ambient temperature between 5  
and 35 degrees Celsius. Otherwise, the electrolyte solution might leak,  
battery pack performance might deteriorate and the battery life might  
be shortened.  
Charging the batteries  
When the power in the battery pack becomes low, the Battery indicator will  
flash orange to indicate that only a few minutes of battery power remain. If  
you continue to use the computer while the Battery indicator flashes, the  
computer will enable Hibernation Mode so that you do not lose any data,  
and automatically turn itself off.  
You must recharge a battery pack when it becomes discharged.  
Procedures  
To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack  
and plug the other end into a working outlet - the Battery indicator will glow  
orange while the battery is being charged.  
Use only the computer connected to an AC power source or optional  
TOSHIBA Battery charger to charge the battery pack. Never attempt to  
charge the battery pack with any other charger.  
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Time  
Refer to User Information Guide about Charging time.  
Battery charging notice  
The battery may not begin charging immediately under the following  
conditions:  
The battery is extremely hot or cold (if the battery is extremely hot, it  
might not charge at all). To ensure the battery charges to its full  
capacity, you should charge it at room temperature of between 5°C to  
35°C (41°F to 95°F).  
The battery is nearly completely discharged. In this instance you  
should leave the AC adaptor connected for a few minutes and the  
battery should begin charging.  
The Battery indicator may show a rapid decrease in battery operating time  
when you try to charge a battery under the following conditions:  
The battery has not been used for a long time.  
The battery has completely discharged and been left in the computer  
for a long time.  
In such cases you should follow the steps as detailed below:  
1. Fully discharge the battery by leaving it in the computer with the power  
on until the system automatically turns itself off.  
2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to  
a wall outlet that is supplying power.  
3. Charge the battery until the Battery indicator glows green.  
Repeat these steps two or three times until the battery recovers normal  
capacity.  
Monitoring battery capacity  
Remaining battery power can be monitored using the following methods.  
Clicking the battery icon on the Taskbar  
Via the Battery Status in the Windows Mobility Center window  
You should wait at least 16 seconds after turning on the computer  
before trying to monitor the remaining operating time. This is because  
the computer needs this time to check the battery's remaining capacity  
and then calculate the remaining operating time, based on this  
together with the current power consumption.  
Please be aware that the actual remaining operating time may differ  
slightly from the calculated time.  
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With repeated discharges and recharges, the battery's capacity will  
gradually decrease. In view of this it will be noted that an often used,  
older battery will not operate for as long as a new battery even when  
both are fully charged.  
Maximizing battery operating time  
A battery's usefulness depends on how long it can supply power on a  
single charge, while how long the charge lasts in a battery depends on:  
Processor speed  
Screen brightness  
System Sleep Mode  
System Hibernation Mode  
Display power off period  
Solid State Drive power off period  
How often and for how long you use the Solid State Drive and external  
disk(c) drives, for example, optical disc and floppy diskette drive.  
How much charge the battery contained to begin with.  
How you use optional devices, such as a USB device, to which the  
battery supplies power.  
Whether you enable Sleep Mode, which can conserve battery power if  
you are frequently turning the computer off and on.  
Where you store your programs and data.  
Whether you close the display panel when you are not using the  
keyboard - closing the display saves power.  
The environmental temperature - operating time decreases at low  
temperatures.  
Whether you enable Sleep and Charge function.  
Batteries exhausted time  
Refer to User Information Guide about Retaining time.  
Extending battery life  
To maximize the life of your battery packs:  
At least once a month, disconnect the computer from a power source  
and operate it on battery power until the battery pack fully discharges.  
Before doing so, follow the steps as detailed below.  
1. Turn off the computer's power.  
2. Disconnect the AC adaptor and turn on the computer's power - if it  
does not turn on then go to Step 4.  
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3. Operate the computer on battery power for five minutes. If you find  
that the battery pack has at least five minutes of operating time,  
continue operating until the battery pack is fully discharged, however, if  
the Battery indicator flashes or there is some other warning to indicate  
a low battery condition, go to Step 4.  
4. Connect the AC adaptor to the DC IN 19V jack of the computer, and  
to a wall outlet that is supplying power. The DC IN indicator should  
glow green, and the Battery indicator should glow orange to indicate  
that the battery pack is being charged, however, in the event that DC  
IN indicator does not glow this indicates that power is not being  
supplied - check the connections for the AC adaptor and the power  
cord.  
5. Charge the battery pack until the Battery indicator glows green.  
Power-up modes  
The computer has three different power-up modes as follows:  
Shut Down Mode: The computer will shut down without saving data -  
in view of this you must always save your work before you turn the  
computer off.  
Hibernation Mode: Data in memory will be saved to the Solid State  
Drive.  
Sleep Mode: Data will be maintained in the computer's memory.  
Please refer to the sections Turning on the power and Turning off the  
power in Chapter 1, Getting Started for further information.  
Windows utilities  
You can configure various settings associated with both Sleep Mode and  
Hibernation Mode within the Power Options (to access it, Start -> Control  
Panel -> System and Security -> Power Options).  
Hot keys  
You can use the FN + F3 hot key to enter Sleep Mode or FN + F4 to enter  
Hibernation Mode.  
Panel power on/off  
You can set up your computer so that power is turned off automatically  
when you close the display panel, and turned on again when you open it.  
Please note that this function is only available for Sleep Mode or  
Hibernation Mode, not for Shut Down Mode.  
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If the panel power off function is enabled, and you manually shut down  
Windows, do not close the display panel until the shut down process has  
been completed.  
System automatic Sleep/Hibernation  
This feature automatically turns off the system in Sleep or Hibernation  
Mode if the computer is not used for a set duration. Refer to Special  
features, in Chapter 4 for an explanation of how to set the duration.  
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Chapter 6  
Troubleshooting  
TOSHIBA have designed this computer for durability, however, should  
problems occur you are able to use the procedures detailed in this chapter  
to help determine the cause.  
All users should become familiar with this chapter as knowing what might  
go wrong can help prevent problems from occurring in the first place.  
Problem solving process  
Resolving problems will be much easier if you observe the following  
guidelines:  
Stop immediately when you recognize a problem exists as taking  
further action may result in data loss or damage, or you may destroy  
valuable problem related information that can help solve the problem.  
Observe what is happening - write down what the system is doing and  
what actions you performed immediately before the problem occurred.  
Make a screenshot of the current display.  
Please also be aware that the questions and procedures described in this  
chapter are meant only as a guide, they are not definitive problem solving  
techniques. In reality many problems can be solved simply, but a few may  
require help from TOSHIBA Support - if you find you need to consult  
others, be prepared to describe the problem in as much detail as possible.  
Preliminary checklist  
You should always consider the simplest solution first - the items detailed  
in this checklist are easy to fix and yet can cause what appears to be a  
serious problem:  
Make sure you turn on all peripheral devices before you turn on the  
computer - this includes your printer and any other external device you  
are using.  
Before you attach an external device you should first turn the  
computer off, then when you turn the computer back on again it will  
recognize the new device.  
Make sure all optional accessories are configured properly in the  
computer's setup program and that all required driver software has  
been loaded (please refer to the documentation included with the  
optional accessories for further information on its installation and  
configuration).  
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Check all cables to ensure they are correctly and firmly attached to the  
computer - loose cables can cause signal errors.  
Inspect all connecting cables for loose wires and all connectors for  
loose pins.  
Check that your disc media is correctly loaded  
Always try to make detailed notes of your observations and keep them in a  
permanent error log - this will help you to describe your problems to  
TOSHIBA Support. In addition, if a problem recurs, the log you have made  
will help to identify the problem faster.  
Analyzing the problem  
Sometimes the computer will give you clues that can help you identify why  
it is malfunctioning. In view of this you should keep the following questions  
in mind:  
Which part of the computer is not operating properly - keyboard, Solid  
State Drive, display panel, touch pad, touch pad control buttons - as  
each device will produce different symptoms.  
Check the options within the operating system to ensure that its  
configuration is set properly.  
What appears on the display? Does it display any messages or  
random characters? Make a screenshot of the current display and, if  
possible, look up the messages in the documentation included with the  
computer, software or operating system.  
Check that all connecting cables are correctly and firmly attached as  
loose cables can cause erroneous or intermittent signals.  
Do any indicators light, if so, which ones, what color are they and do  
they stay on or blink? Write down what you see.  
Do you hear any beeps, if so how many, are they long or short and are  
they high pitched or low pitched? In addition, is the computer making  
any unusual noises? Write down what you hear.  
Record your observations so you can describe them in detail to TOSHIBA  
Support.  
Software  
The problems may be caused by your software  
or disk. If you cannot load a software package,  
the media may be damaged or the program  
might be corrupted - in these instances try  
loading another copy of the software if possible.  
If an error message appears while you are using  
a software package you should refer to the  
documentation supplied with it as this will usually  
include a problem solving section or a summary  
of error messages.  
Next, you should check any error messages  
against the operating system documentation.  
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Hardware  
If you cannot find a software problem, you should  
then check the setup and configuration of your  
hardware. First run through the items in the  
preliminary checklist as described previously  
then, if you still cannot correct the problem, try to  
identify the source - the next section provides  
checklists for individual components and  
peripherals.  
Before using a peripheral device or application software that is not an  
authorized TOSHIBA part or product, make sure the device or software can  
be used with your computer. Use of incompatible devices may cause injury  
or may damage your computer.  
If something goes wrong  
Your program stops responding  
If you are working with a program that suddenly freezes all operations,  
chances are the program has stopped responding. You can exit the failed  
program without shutting down the operating system or closing other  
programs.  
To close a program that has stopped responding:  
1. Press CTRL, ALT, and DEL simultaneously (once), then click Start  
Task Manager. The Windows® Task Manager window appears.  
2. Click the Applications tab. If a program has stopped responding, the  
words "not responding" appear beside its name in the list.  
3. Select the program you want to close, then click End Task. Closing  
the failed program should allow you to continue working. If it does not,  
continue with the next step.  
4. Close the remaining programs one by one by selecting the program  
name, then End Task. Closing all programs should allow you to  
continue working. If it does not, power off your computer and then  
restart it.  
The computer will not start  
Make sure you attached the AC adaptor and power cord/cable properly.  
If you are using the AC adaptor, check that the wall outlet is working by  
plugging in another device, such as a lamp.  
Verify that the computer is on by looking at the ON/OFF indicator.  
If the indicator is glowing, the computer is on. Also, try turning the computer  
off and then on.  
If you are using an AC adaptor, verify that the computer is receiving power  
from the external power source by looking at the DC IN indicator. If the  
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indicator is glowing, the computer is connected to a live external power  
source.  
Hardware and system checklist  
This section discusses problems caused by your computer’s hardware or  
attached peripherals. Basic problems may occur in the following areas:  
Power  
Keyboard  
Internal display panel  
Solid State Drive  
Memory Media Card  
Pointing device  
USB device  
Sound system  
External monitor  
LAN  
Wireless LAN  
Bluetooth  
Power  
When the computer is not plugged into an AC power outlet, the battery  
pack is the primary power source. However, your computer also has a  
number of other power resources, including an intelligent power supply and  
a Real Time Clock (RTC) battery, all of which are interrelated with any one  
having the ability to produce apparent power problems.  
Overheating power down  
If the processor's temperature reaches an unacceptably high level with  
either setting, the computer will automatically shuts down to prevent any  
damage - in this instance all unsaved data in memory will be lost.  
Problem  
Procedure  
Computer shuts  
Leave the computer off computer reaches room  
down automatically. temperature. If the computer has reached room  
temperature and it still does not start, or if it starts  
but shuts down quickly, contact TOSHIBA Support.  
AC power  
If you have trouble turning on the computer with the AC adaptor connected  
you should check the status of the DC IN/Battery indicator. Please refer to  
Chapter 5, Power and Power-Up Modes for further information.  
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Problem  
Procedure  
AC adaptor doesn’t Check the connections to make sure that the  
power the computer power cord/adaptor is firmly connected to the  
(DC IN indicator  
computer and a working power outlet.  
does not glow green)  
Check the condition of the cord and terminals. If  
the cord is frayed or damaged it should be  
replaced, while if the terminals are soiled, they  
should be cleaned with a clean cotton cloth.  
If the AC adaptor still does not power the  
computer, you should contact TOSHIBA Support.  
Battery  
If you suspect a problem with the battery, you should check the status of  
the DC IN indicator as well as the Battery indicator.  
Problem  
Procedure  
Battery doesn’t  
The battery may be discharged - connect the AC  
power the computer adaptor to recharge the battery.  
Battery doesn’t  
If the battery is completely discharged, it will not  
charge when the AC begin charging immediately, in these instances you  
adaptor is attached  
(Battery indicator  
does not glow  
orange).  
should wait a few minutes before trying again. If  
the battery still does not charge, you should check  
that the power outlet the AC adaptor is connected  
to its supplying power - this can be tested by  
plugging another appliance into it.  
Check whether the battery is hot or cold to the  
touch - if so, it will not charge properly and should  
be allowed to reach room temperature before you  
try again.  
Battery doesn’t  
If you frequently recharge a partially charged  
power the computer battery, the battery might not charge to its full  
as long as expected potential - in these instances you should fully  
discharge the battery and then attempt to charge it  
again.  
Check the Power saver option under Select a  
power plan in the Power Options.  
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Real Time Clock  
Problem  
Procedure  
The BIOS setting  
and system date/  
time are lost.  
The charge in the Real Time Clock (RTC) battery  
has run out - you will need to set the date and time  
in the BIOS setup application by using the  
following steps:  
1. Turn on the computer.  
2. Press the F2 key when the TOSHIBA  
Leading Innovation >>> logo screen appears  
- the BIOS setup application will load.  
3. Set the date in the System Date field.  
4. Set the time in the System Time field.  
5. Press F10 - a confirmation message will be  
displayed.  
6. Press the ENTER key - the BIOS setup  
application will end and the computer will  
restart.  
Keyboard  
Keyboard problems can be caused by the setup and configuration of the  
computer - please refer to the section The Keyboard in Chapter 3,  
Operating Basics, for further information.  
Problem  
Procedure  
Output to screen is  
garbled  
Please refer to your software's documentation to  
ensure that it is not remapping the keyboard in any  
way (remapping involves changing or reassigning  
the function of each key).  
If you are still unable to use the keyboard, you  
should contact TOSHIBA Support.  
Internal display panel  
Apparent computer's display panel problems may be related to the  
computer's setup and configuration - please refer to the HW Setup section  
in Chapter 4, Utilities & Advanced Usage, for further information.  
Problem  
Procedure  
No display  
Press the FN + F5 hot keys to adjust the display  
priority, and to make sure it is not set for output to  
an external monitor.  
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Problem  
Procedure  
Markings appear on These marks may have come from contact with the  
the computer's  
display panel.  
keyboard and Touch Pad while the display panel  
has been closed. You should try to remove the  
marks by gently wiping the display panel with a  
clean dry cloth or, if this fails, with a good quality  
LCD screen cleaner. In this latter instance you  
should always follow the instructions with the  
screen cleaner and always ensure you let the  
display panel dry properly before closing it.  
Solid State Drive  
Problem  
Procedure  
Computer does not  
Check to see whether there is a disc in the optical  
boot from Solid State disc drive - if so remove it and try to start the  
Drive  
computer again.  
If this has no effect, check the Boot Priority  
setting within the TOSHIBA HW Setup utility -  
please refer to the Boot Setting section in Chapter  
4, Utilities & Advanced Usage for further  
information.  
Slow performance  
The files on the Solid State Drive may be  
fragmented - in this instance you should run the  
disk Defragmentation utility to check the condition  
of your files and the Solid State Drive. Please refer  
to the operating system's documentation or online  
Help File for further information on operating and  
using the Defragmentation utility.  
As a last resort you should reformat the Solid State  
Drive and then reload the operating system and all  
other files and data. If you are still unable to  
resolve the problem, contact TOSHIBA Support.  
Memory Media Card  
For further information, please refer to Chapter 3, Operating Basics.  
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PORTÉGÉ Z830/Satellite Z830 Series  
Problem  
Procedure  
Memory media card Remove the memory media card from the  
error occurs  
computer and then reinsert it in order to ensure it is  
firmly connected.  
If the problem persists, then you should refer to the  
documentation supplied with your memory media  
card for further information.  
You cannot write to Remove the memory media card from the  
a memory media  
card  
computer and check to ensure that it is not write  
protected.  
You cannot read a  
file  
Check to ensure the required file is actually on the  
memory media card that is inserted into the  
computer.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
Pointing device  
If you are using a USB mouse, you should also refer to both the USB  
mouse section in this chapter, and the documentation supplied with your  
mouse.  
Touch Pad  
Problem  
Procedure  
The Touch Pad does Check the Device Select settings.  
not work.  
Click Start -> Control Panel -> Hardware and  
Sound -> Mouse.  
Pressing FN + F9 or Touch Pad ON/OFF button to  
enable.  
On-screen pointer  
In this instance the system might be busy - Try  
does not respond to moving the mouse again after waiting a short  
pointing device  
operation  
while.  
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Problem  
Procedure  
Double-tapping  
(Touch Pad) does  
not work  
In this instance, you should initially try changing  
the double-click speed setting within the Mouse  
Control utility.  
1. To access this utility, click Start -> Control  
Panel -> Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click the  
Buttons tab.  
3. Set the Double Click Speed as required and  
click OK.  
The on-screen  
pointer moves too  
fast or too slow  
In this instance, you should initially try changing  
the speed setting within the Mouse Control utility.  
1. To access this utility, click Start -> Control  
Panel -> Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click the  
Pointer Options tab.  
3. Set the pointer speed as required and click  
OK.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
The reaction of  
Adjust the touch Sensitivity.  
Touch pad is either  
too sensitive or not  
sensitive enough.  
To access it, click Start -> Control Panel ->  
Hardware and Sound -> Mouse .  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
USB mouse  
Problem  
Procedure  
On-screen pointer  
In this instance the system might be busy - Try  
does not respond to moving the mouse again after waiting a short  
mouse operation  
while.  
Remove the mouse from the computer and then  
reconnect it to a free USB port in order to ensure it  
is firmly attached.  
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Problem  
Procedure  
Double-clicking does In this instance, you should initially try changing  
not work  
the double-click speed setting within the Mouse  
Control utility.  
1. To access this utility, click Start -> Control  
Panel -> Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click the  
Buttons tab.  
3. Set the double-click speed as required and  
click OK.  
The on-screen  
pointer moves too  
fast or too slow  
In this instance, you should initially try changing  
the speed setting within the Mouse Control utility.  
1. To access this utility, click Start -> Control  
Panel -> Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click the  
Pointer Options tab.  
3. Set the pointer speed as required and click  
OK.  
The on-screen  
pointer moves  
erratically  
The elements of the mouse responsible for  
detecting movement might be dirty - please refer to  
the documentation supplied with the mouse for  
instructions on how to clean it.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
USB device  
In addition to the information in this section, please also refer to the  
documentation supplied with your USB device.  
Problem  
Procedure  
USB device does not Remove the USB device from the computer and  
work  
then reconnect it to a free port in order to ensure it  
is firmly attached.  
Ensure that any required USB device drivers are  
properly installed - to achieve this you should refer  
to both the device documentation and the  
operating system documentation.  
Sleep and Charge function  
For more information and settings, please refer to the Using the TOSHIBA  
Sleep Utility section in Chapter 4, Utilities & Advanced Usage.  
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Problem  
Procedure  
I cannot use the  
Sleep and Charge  
function.  
Sleep and Charge function may be disabled.  
Select the "Enable Sleep and Charge" check box  
in the TOSHIBA Sleep utility to enable this  
function.  
When there is a current overflow of the external  
device connected to the compatible port, USB bus  
power (DC5V) supply may be stopped for safety  
reasons. When this happens, disconnect an  
external device if some external devices are  
connected. After that, turn the power of the  
computer ON/OFF to restore the function. If this  
function can not be still used even if only one  
external device is connected, stop using the  
external device because its current is over the  
acceptable value of this computer.  
Some external devices may not be able to use the  
Sleep and Charge function. In this case, please try  
one or more of the following methods.  
Select another mode.  
Turn OFF the computer while external devices  
are connected.  
Connect external devices after turning OFF of  
the computer.  
If this function can not be still used, change the  
setting to disable the function and stop using this  
function.  
The battery depletes If Sleep and Charge function is enabled, the  
quickly even when I computer's battery will discharge during  
turned OFF the  
power of the  
computer.  
hibernation or when the computer is turned off.  
Connect the AC adaptor to the computer or disable  
the Sleep and Charge function.  
External devices  
connected to the  
Some external devices may not work when  
connected to a compatible port if the Sleep and  
compatible ports do Charge function is enabled.  
not work when  
Reconnect the external device after turning the  
computer ON.  
connected to a  
compatible port.  
If the external device still does not work, connect  
device to an USB port that does not have the  
Sleep and Charge function or change to disable  
the Sleep and Charge function.  
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Problem  
Procedure  
The "USB Wakeup  
function" does not  
work.  
When Sleep and Charge function is enabled, the  
"USB WakeUp" function does not work for ports  
that support the Sleep and Charge function.  
In that case, use an USB port that does not have  
the USB Sleep and Charge function or change to  
disable Sleep and Charge function.  
Sound system  
In addition to the information in this section, please also refer to the  
documentation supplied with your audio device.  
Problem  
Procedure  
No sound is heard  
Adjust the volume.  
To increase the volume click the volume up button,  
and to decrease it click the volume down button.  
Check the software volume settings.  
Please check to see if Mute is turned to Off  
Check to make sure the headphone connection is  
secure.  
Check within the Windows Device Manager  
application to ensure the sound device is enabled  
and that the device is properly working.  
Annoying sound is  
heard  
In this instance you may be experiencing feedback  
from either the internal microphone or an external  
microphone connected to the computer - please  
refer to Sound System in Chapter 3, Operating  
Basics for further information.  
Volume cannot be adjusted during Windows start  
up or shut down.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
External monitor  
Please also refer to Chapter 3, Operating Basics, and to the documentation  
supplied with your monitor for further information.  
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Problem  
Procedure  
Monitor does not  
turn on  
After confirming that the monitor's power switch is  
on, you should check the connections to make  
sure that the power cord/adaptor is firmly  
connected to the monitor and to a working power  
outlet.  
No display  
Try adjusting the contrast and brightness controls  
on the external monitor.  
Press the FN + F5 hot key in order to change the  
display priority and ensure that it is not set for the  
internal display only.  
Check to see if the external monitor is connected.  
When the external monitor is set as the primary  
display device in extended desktop mode, it will not  
display when the computer wakes up from Sleep  
Mode if the external monitor has been  
disconnected while in Sleep Mode.  
To keep this from happening, do not disconnect  
the external monitor while the computer is in Sleep  
or Hibernation Mode.  
Remember to turn off the computer before  
disconnecting the external monitor.  
When the display panel and an external monitor  
are set to clone mode and they are turned off by  
the timer, the display panel or the external monitor  
may not display when turned on again.  
If this occurs, press FN + F5 to re-set the display  
panel and external monitor to clone mode.  
Display error occurs Check that the cable connecting the external  
monitor to the computer is firmly attached.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
LAN  
Problem  
Procedure  
Cannot access LAN Check for a firm cable connection between the  
LAN jack and the LAN hub.  
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Problem  
Procedure  
Wake-up on LAN  
does not work  
Make sure the AC adaptor is connected. The  
Wake-up on LAN function consumes power even  
when the system is off.  
If problems persist, consult your LAN administrator.  
Wireless LAN  
If the following procedures do not restore LAN access, consult your LAN  
administrator. For more information on wireless communication, refer to  
Chapter 3, Operating Basics.  
Problem  
Procedure  
Cannot access  
Wireless LAN  
Make sure the computer's Wireless communication  
function is on.  
If problems persist, contact your LAN  
administrator.  
Bluetooth  
For further information on Bluetooth wireless communication, please refer  
to Chapter 3, Operating Basics.  
Problem  
Procedure  
Cannot access  
Bluetooth device  
Check to ensure the computer's Wireless  
Communication function is on.  
Check to ensure the Bluetooth Manager  
application is running on the computer and that  
power to the external Bluetooth device is turned  
on.  
Check to ensure that no optional Bluetooth Adaptor  
is installed in the computer - the built-in Bluetooth  
hardware cannot operate simultaneously with  
another Bluetooth controller.  
If you are still unable to resolve the problem,  
contact TOSHIBA Support.  
TOSHIBA support  
If you require any additional help using your computer or if you are having  
problems operating the computer, you may need to contact TOSHIBA for  
additional technical assistance.  
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PORTÉGÉ Z830/Satellite Z830 Series  
Before you call  
Some problems you experience may be related to software or the  
operating system so it is important that you investigate other sources of  
assistance first. Before contacting TOSHIBA, try the following:  
Review troubleshooting sections in the documentation supplied with  
your software and/or peripheral devices.  
If a problem occurs when you are running software applications,  
consult the software documentation for troubleshooting suggestions  
and consider calling the software company's technical support  
department for assistance.  
Consult the reseller or dealer from where you purchased your  
computer and/or software - they are your best resource for current  
information and support.  
TOSHIBA technical support  
If you are still unable to solve the problem and suspect that it is hardware  
related, visit TOSHIBA technical support website http://www.toshiba.co.jp/  
worldwide/.  
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Appendix A  
Specifications  
This appendix summarizes the computer’s technical specifications.  
Physical Dimensions  
Size  
316 (w) x 227 (d) x 14.9/15.9 (h) millimeters  
(not including parts that extend beyond the main body).  
Environmental Requirements  
Conditions  
Ambient temperature Relative humidity  
Operating  
5°C (41°F) to 35°C  
(95°F)  
20% to 80%  
(noncondensing)  
Non-operating  
-20°C (-4°F) to 60°C  
(140°F)  
10% to 90%  
(noncondensing)  
Wet-bulb temperature 29°C maximum  
Conditions  
Altitude (from sea  
level)  
Operating  
-60 to 3,000 meters  
Non-operating  
-60 to 10,000 meters  
maximum  
Power Requirements  
AC adaptor  
100-240V AC  
50 or 60 Hz (cycles per second)  
19V DC  
Computer  
User's Manual  
A-1  
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PORTÉGÉ Z830/Satellite Z830 Series  
External RGB monitor port pin assignment  
5
1
10  
6
11  
15  
Pin  
1
Signal Name  
CRV  
Description  
I/O  
Red Video Signal  
Green Video Signal  
Blue Video Signal  
Reserved  
O
O
O
2
CGV  
3
CBV  
4
Reserved  
GND  
5
Ground  
6
GND  
Ground  
7
GND  
Ground  
8
GND  
Ground  
9
+5V  
Power Supply  
Ground  
10  
11  
12  
13  
14  
15  
GND  
Reserved  
SDA  
Reserved  
Data Signal  
I/O  
O
HSYNC  
VSYNC  
SCL  
Horizontal Sync Signal  
Vertical Sync Signal  
Data Clock Signal  
O
O
I/O (I): Input to computer  
I/O (O): Output from computer  
User's Manual  
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A-2  
PORTÉGÉ Z830/Satellite Z830 Series  
Appendix B  
AC Power Cord and Connectors  
The power cord’s AC input plug must be compatible with the various  
international AC power outlets and the cord must meet the standards for  
the country/region in which it is used. All cords must meet the following  
specifications:  
Minimum 0.75 mm2  
Wire size:  
Current rating:  
Minimum 2.5 amperes  
Certification agencies  
China:  
CQC  
U.S. and Canada:  
UL listed and CSA certified  
No. 18 AWG, Type SVT or SPT-2  
Australia:  
Japan:  
AS  
DENANHO  
Europe:  
Austria:  
Belgium:  
Denmark:  
Finland:  
France:  
OVE  
Italy:  
IMQ  
CEBEC  
DEMKO  
FIMKO  
LCIE  
The Netherlands:  
Norway:  
KEMA  
NEMKO  
SEMKO  
SEV  
Sweden:  
Switzerland:  
United Kingdom:  
Germany:  
VDE  
BSI  
In Europe, two conductors power cord must be VDE type, H05VVH2-F or  
H03VVH2-F and for three conductors power cord must be VDE type,  
H05VV-F.  
For the United States and Canada, two pin plug configuration must be a  
2-15P (250V) or 1-15P (125V) and three pin plug configuration must be  
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B-1  
 
PORTÉGÉ Z830/Satellite Z830 Series  
6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical  
code handbook and the Canadian Electrical Code Part II.  
The following illustrations show the plug shapes for the U.S.A. and  
Canada, the United Kingdom, Australia, Europe and China.  
USA  
United Kingdom  
UL approved  
BS approved  
Australia  
Europe  
Approved by the appropriate  
agency  
AS approved  
Canada  
China  
CSA approved  
CCC approved  
User's Manual  
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B-2  
PORTÉGÉ Z830/Satellite Z830 Series  
Appendix C  
Legal Footnotes  
This chapter states the Legal Footnotes information applicable to TOSHIBA  
computers.  
Non-applicable Icons  
Certain computer chassis are designed to accommodate all possible  
configurations for an entire product series. Therefore, please be aware that  
your selected model may not have all the features and specifications  
corresponding to all of the icons or switches shown on the computer  
chassis.  
CPU  
Central Processing Unit ("CPU") Performance Legal Footnotes.  
CPU performance in your computer product may vary from specifications  
under the following conditions:  
use of certain external peripheral products  
use of battery power instead of AC power  
use of certain multimedia, computer generated graphics or video  
applications  
use of standard telephone lines or low speed network connections  
use of complex modeling software, such as high end computer aided  
design applications  
use of several applications or functionalities simultaneously  
use of computer in areas with low air pressure (high altitude >1,000  
meters or >3,280 feet above sea level)  
use of computer at temperatures outside the range of 5°C to 30°C  
(41°F to 86°F) or >25°C (77°F) at high altitude (all temperature  
references are approximate and may vary depending on the specific  
computer model - please refer to your computer documentation or visit  
the TOSHIBA website at www.pcsupport.toshiba.com for details).  
CPU performance may also vary from specifications due to design  
configuration.  
Under some conditions, your computer product may automatically shut-  
down. This is a normal protective feature designed to reduce the risk of lost  
data or damage to the product when used outside recommended  
conditions. To avoid risk of lost data, always make back-up copies of data  
by periodically storing it on an external storage medium. For optimum  
performance, use your computer product only under recommended  
User's Manual  
C-1  
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PORTÉGÉ Z830/Satellite Z830 Series  
conditions. Read additional restrictions in your product documentation.  
Contact TOSHIBA technical service and support, refer to TOSHIBA support  
section in Chapter 6, Troubleshooting for more information.  
64-Bit Computing  
64-bit processors are designed to take advantage of 32 and 64 bit  
computing.  
64-bit computing requires that the following hardware and software  
requirements are met:  
64-bit Operating System  
64-bit CPU, Chipset and BIOS (Basic Input/Output System)  
64-bit Device drivers  
64-bit applications  
Certain device drivers and/or applications may not be compatible with a 64-  
bit CPU and therefore may not function properly.  
Memory (Main System)  
Part of the main system memory may be used by the graphics system for  
graphics performance and therefore reduce the amount of main system  
memory available for other computing activities. The amount of main  
system memory allocated to support graphics may vary depending on the  
graphics system, applications utilized, system memory size and other  
factors.  
If your computer is configured with more than 3 GB memory, the memory  
might be displayed as approximately 3 GB only (depending on the  
computer’s hardware specifications).  
This is correct because the operating system usually displays the available  
memory instead of the physical memory (RAM) built into the computer.  
Various system components (like the video adapter’s GPU and PCI  
devices like Wireless LAN, etc.) require their own memory space. Since a  
32-bit operating system cannot address more than 4 GB of memory, these  
system resources overlap the physical memory. It is a technical limitation  
that the overlapped memory is not available to the operating system. Even  
though some tools might display the actual physical memory built into your  
computer, the memory available to the operating system will still be  
approximately 3 GB only.  
Computers configured with a 64-bit operating system can address 4 GB or  
more of system memory.  
Battery Life  
Battery life may vary considerably depending on product model,  
configuration, applications, power management settings and features  
utilized, as well as the natural performance variations produced by the  
design of individual components. Published battery life numbers are  
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C-2  
PORTÉGÉ Z830/Satellite Z830 Series  
achieved on select models and configurations tested by TOSHIBA at the  
time of publication. Recharge time varies depending on usage. Battery may  
not charge while computer is consuming full power.  
After going through many charge and discharge cycles, the battery will lose  
its ability to perform at maximum capacity and will need to be replaced.  
This is a normal phenomenon for all batteries.  
Solid State Drive (SSD) Capacity  
1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10.  
The computer operating system, however, reports storage capacity using  
powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and  
therefore shows less storage capacity. Available storage capacity will also  
be less if the product includes one or more pre-installed operating systems,  
such as Microsoft Operating System and/or pre-installed software  
applications, or media content. Actual formatted capacity may vary.  
LCD  
Over a period of time, and depending on the usage of the computer, the  
brightness of the LCD screen will deteriorate. This is an intrinsic  
characteristic of LCD technology.  
Maximum brightness is only available when operating in AC power mode.  
Screen will dim when the computer is operated on battery power and you  
may not be able to increase the brightness of the screen.  
Graphics Processing Unit ("GPU")  
Graphics processing unit ("GPU") performance may vary depending on  
product model, design configuration, applications, power management  
settings and features utilized. GPU performance is only optimized when  
operating in AC power mode and may decrease considerably when  
operating in battery power mode.  
Total Available Graphics Memory is the total of, as applicable, Dedicated  
Video Memory, System Video Memory and Shared System Memory.  
Shared System Memory will vary depending on system memory size and  
other factors.  
Wireless LAN  
The transmission speed over the wireless LAN and the distance over which  
wireless LAN can reach may vary depending on surrounding  
electromagnetic environment, obstacles, access point design and  
configuration, and client design and software/hardware configurations.  
The actual transmission speed will be lower than the theoretical maximum  
speed.  
User's Manual  
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C-3  
PORTÉGÉ Z830/Satellite Z830 Series  
Copy Protection  
Applicable copy protection standards included in certain media may  
prevent or limit recording or viewing of the media.  
User's Manual  
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C-4  
PORTÉGÉ Z830/Satellite Z830 Series  
Appendix D  
Information for Wireless Devices  
Wireless LAN Interoperability  
The Wireless LAN is compatible with other LAN systems Direct Sequence  
Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing  
(OFDM) radio technology, and is compliant to:  
The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/  
n), as defined and approved by the Institute of Electrical and  
Electronics Engineers.  
The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi  
Alliance®.  
The Wi-Fi CERTIFIED™ logo is a certification mark of the Wi-Fi Alliance®.  
Bluetooth wireless technology Interoperability  
Bluetooth™ Cards from TOSHIBA are designed to be interoperable with  
any product with Bluetooth wireless technology that is based on Frequency  
Hopping Spread Spectrum (FHSS) radio technology, and is compliant to:  
Bluetooth Specification Ver. 3.0+HS or Ver. 3.0 (depending on the  
model you purchased), as defined and approved by the Bluetooth  
Special Interest Group.  
Logo certification with Bluetooth wireless technology as defined by the  
Bluetooth Special interest Group.  
CAUTION about Wireless Devices  
The wireless devices have not completed verification of connection and  
operation with all devices which are using the Wireless LAN or Bluetooth  
radio technology.  
Bluetooth and Wireless LAN devices operate within the same radio  
frequency range and may interfere with one another. If you use Bluetooth  
and Wireless LAN devices simultaneously, you may occasionally  
experience a less than optimal network performance or even lose your  
network connection.  
If you should experience any such problem, immediately turn off either one  
of your Bluetooth or Wireless LAN.  
Please visit http://www.pc.support.global.toshiba.com, if you have any  
questions about using Wireless LAN or Bluetooth Card from TOSHIBA.  
User's Manual  
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D-1  
 
PORTÉGÉ Z830/Satellite Z830 Series  
In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm  
Your Bluetooth product is not compatible with devices using Bluetooth  
Version 1.0B specifications  
Wireless Devices and your health  
Wireless products, like other radio devices, emit radio frequency  
electromagnetic energy. The level of energy emitted by Wireless products  
however is far much less than the electromagnetic energy emitted by  
wireless devices like for example mobile phones.  
Because Wireless products operate within the guidelines found in radio  
frequency safety standards and recommendations, TOSHIBA believes  
Wireless products is safe for use by consumers. These standards and  
recommendations reflect the consensus of the scientific community and  
result from deliberations of panels and committees of scientists who  
continually review and interpret the extensive research literature.  
In some situations or environments, the use of Wireless products may be  
restricted by the proprietor of the building or responsible representatives of  
the organization. These situations may for example include:  
Using the Wireless products equipment on board of airplanes, or  
In any other environment where the risk of interference to other  
devices or services is perceived or identified as harmful.  
If you are uncertain of the policy that applies on the use of wireless devices  
in a specific organization or environment (e.g. airports), you are  
encouraged to ask for authorization to use the Wireless device prior to  
turning on the equipment.  
Radio Regulatory Information  
The Wireless device is must be installed and used in strict accordance with  
the manufacturer’s instructions as described in the user documentation that  
comes with the product. This product complies with the following radio  
frequency and safety standards.  
Europe  
Restrictions for Use of 2400.0-2483.5MHz Frequencies in  
Europe  
France:  
Outdoor use  
Military Radiolocation  
limited to 10mW use.Refarming of the 2.4GHz band  
e.i.r.p. within the has been ongoing in recent years to  
band  
allow current relaxed regulation Full  
2454-2483.5MHz implementation planned 2012.  
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D-2  
PORTÉGÉ Z830/Satellite Z830 Series  
Italy:  
-
For private use, a general  
authorization is required if WAS/  
RLAN’s are used outside own  
premises. For public use, a general  
authorization is required.  
Luxembourg:  
Norway:  
Implemented  
Implemented  
General authorization required for  
network and service supply.  
This subsection does not apply for  
the geographical area within a  
radius of 20 km from the centre of  
Ny-Alesund.  
Russian  
-
Only for indoor applications.  
Federation:  
Restrictions for Use of 5150-5350MHz Frequencies in Europe  
Italy:  
-
For private use, a general  
authorization is required if WAS/  
RLAN’s are used outside own  
premises.  
Luxembourg:  
Implemented  
Limited  
General authorization required for  
network and service supply.  
Russian  
Federation:  
e.i.r.p 100mW. Permitted to use  
only for indoor applications, closed  
industrial and warehouse areas,  
and on board aircraft.  
1. Permitted to use for local  
networks of aircraft crew  
service communications on  
board aircraft in area of the  
airport and at all stages of  
flight.  
2. Permitted to use for public  
wireless access local networks  
on board aircraft during a flight  
at the altitude not less than  
3000m.  
User's Manual  
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D-3  
PORTÉGÉ Z830/Satellite Z830 Series  
Restrictions for Use of 5470-5725MHz Frequencies in Europe  
Italy:  
-
For private use, a general  
authorization is required if WAS/  
RLAN’s are used outside own  
premises.  
Luxembourg:  
Implemented  
Limited  
General authorization required for  
network and service supply  
Russian  
Federation:  
e.i.r.p 100mW. Permitted to use  
only for indoor applications, closed  
industrial and warehouse areas,  
and on board aircraft.  
1. Permitted to use for local  
networks of aircraft crew  
service communications on  
board aircraft in area of the  
airport and at all stages of  
flight.  
2. Permitted to use for public  
wireless access local networks  
on board aircraft during a flight  
at the altitude not less than  
3000m.  
To remain in conformance with European spectrum usage laws for  
Wireless LAN operation, the above 2.4GHz and 5GHz channel limitations  
apply for outdoor usage. The user should use the wireless LAN utility to  
check the current channel of operation. If operation is occurring outside of  
the allowable frequencies for outdoor use, as listed above, the user must  
contact the applicable national spectrum regulator to request a license for  
outdoor operation.  
Canada - Industry Canada (IC)  
This device complies with RSS 210 of Industry Canada. Operation is  
subject to the following two conditions: (1) this device may not cause  
interference, and (2) this device must accept any interference, including  
interference that may cause undesired operation of this device.  
The term “IC” before the equipment certification number only signifies that  
the Industry Canada technical specifications were met.  
USA-Federal Communications Commission (FCC)  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of FCC Rules. These limits are  
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D-4  
PORTÉGÉ Z830/Satellite Z830 Series  
designed to provide reasonable protection against harmful interference in a  
residential installation.  
Refer to the FCC information section for the detailed information.  
Caution: Exposure to Radio Frequency Radiation  
The radiated output power of the Wireless device is far below the FCC  
radio frequency exposure limits. Nevertheless, the Wireless device shall be  
used in such a manner that the potential for human contact during normal  
operation is minimized.  
In the usual operating configuration, the distance between the antenna and  
the user should not be less than 20cm. Please refer to the computer user’s  
manual for the details regarding antenna location.  
The installer of this radio equipment must ensure that the antenna is  
located or pointed such that it does not emit RF field in excess of Health  
Canada limits for the general population; consult Safety Code 6, obtainable  
from Health Canada’s website www.hc-sc.gc.ca  
Caution: Radio Frequency Interference Requirements  
This device is restricted to indoor use due to its operation in the 5.15 to  
5.25GHz frequency range.  
Taiwan  
Article 12  
Article 14  
Without permission granted by the NCC, any  
company, enterprise, or user is not allowed to  
change frequency, enhance transmitting power or  
alter original characteristic as well as performance  
to an approved low power radio frequency devices.  
The low power radio-frequency devices shall not  
influence aircraft security and interfere legal  
communications;  
If found, the user shall cease operating  
immediately until no interference is achieved.  
The said legal communications means radio  
communications is operated in compliance with the  
Telecommunications Act.  
The low power radio-frequency devices must be  
susceptible with the interference from legal  
communications or ISM radio wave radiated  
devices.  
User's Manual  
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D-5  
PORTÉGÉ Z830/Satellite Z830 Series  
Using this equipment in Japan  
In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second  
generation low-power data communication systems such as this equipment  
overlaps that of mobile object identification systems (premises radio station  
and specified low-power radio station).  
1. Important notice  
The frequency bandwidth of this equipment may operate within the same  
range as industrial devices, scientific devices, medical devices, microwave  
ovens, licensed radio stations and non-licensed specified low-power radio  
stations for mobile object identification systems (RFID) used in factory  
production lines (Other Radio Stations).  
1. Before using this equipment, ensure that it does not interfere with any  
of the equipment listed above.  
2. If this equipment causes RF interference to other radio stations,  
promptly change the frequency being used, change the location of  
use, or turn off the source of emissions.  
3. Contact an authorized TOSHIBA service provider if you have  
problems with interference caused by this product to Other Radio  
Stations.  
2. Indication for Wireless LAN  
The indication shown below appears on this equipment.  
1. 2.4 : This equipment uses a frequency of 2.4GHz.  
2. DS : This equipment uses DS-SS modulation.  
3. OF : This equipment uses OFDM modulation.  
4. 4 : The interference range of this equipment is less than 40m.  
5.  
: This equipment uses a frequency bandwidth from 2,400MHz  
to 2,483.5MHz. It is possible to avoid the band of mobile object  
identification systems.  
3. Indication for Bluetooth  
The indication shown below appears on this equipment.  
1. 2.4 : This equipment uses a frequency of 2.4 GHz.  
2. FH : This equipment uses FH-SS modulation.  
3. 1 : The interference range of this equipment is less than 10 m.  
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D-6  
PORTÉGÉ Z830/Satellite Z830 Series  
4.  
: This equipment uses a frequency bandwidth from 2,400  
MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile  
object identification systems.  
4. About the JEITA  
5GHz Wireless LAN supports W52/W53/W56 Channel.  
Device Authorization  
This device obtains the Technical Regulation Conformity Certification and it  
belongs to the device class of radio equipment of low-power data  
communication system radio station stipulated in the Telecommunications  
Business Law of Japan.  
Intel® Centrino® WiFi Link 1000 BGN b/g/n Wireless LAN  
The Name of the radio equipment: 112BNHMW  
DSP Research, Inc.  
Approval Number: D090380003  
Intel® Centrino® Advanced-N 6230 a/b/g/n (a/b/g) Wireless LAN and  
Bluetooth  
The Name of the radio equipment: 62230ANHMW  
DSP Research, Inc.  
Approval Number: D101045003  
Atheros AR9002WB-1NG Wireless Network Adapter b/g/n (b/g)  
Wireless LAN and Bluetooth  
The Name of the radio equipment: AR5B195  
DSP Research, Inc.  
Approval Number: D091014003  
Atheros AR938x Wireless Network Adapter a/b/g/n (a/b/g) Wireless  
LAN  
The Name of the radio equipment: AR5BHB116  
DSP Research, Inc.  
Approval Number: D101136003  
Intel® Centrino® Wireless-N + WiMAX 6150 Wireless LAN and WiMAX  
The Name of the radio equipment: 612BNXHMW  
DSP Research, Inc.  
Approval Number: D100898003  
User's Manual  
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D-7  
PORTÉGÉ Z830/Satellite Z830 Series  
Intel® Centrino® Advanced-N + WiMAX 6250 Wireless LAN and  
WiMAX  
The Name of the radio equipment: 622ANXHMW  
DSP Research, Inc.  
Approval Number: D090856003  
The following restrictions apply:  
Do not disassemble or modify the device.  
Do not install the embedded wireless module into other device.  
Radio approvals for wireless devices  
Approved Countries/Regions for Intel® Centrino® WiFi  
Link 1000 BGN b/g/n, Intel® Centrino® Advanced-N  
6230 a/b/g/n (a/b/g), Atheros AR9002WB-1NG Wireless  
Network Adapter b/g/n (b/g), Atheros AR938x Wireless  
Network Adapter a/b/g/n (a/b/g)  
This equipment is approved to the radio standard by the countries/regions  
in the following table.  
An ad-hoc mode is not available in 802.11a and 802.11n mode.  
As of Sep. 2011  
Australia  
China  
Belgium  
Bulgaria  
Czech Rep  
France  
Canada  
Denmark  
Germany  
Iceland  
Cyprus  
Estonia  
Greece  
India  
Finland  
Hong Kong  
Indonesia  
Korea  
Hungary  
Ireland  
Italy  
Japan  
Latvia  
Liechtenstein  
Malta  
Lithuania  
Monaco  
Poland  
Luxemburg  
Netherlands  
Portugal  
Malaysia  
Norway  
Romania  
Philippines  
Slovak  
Republic  
Slovenia  
UK  
Spain  
USA  
Sweden  
Switzerland  
User's Manual  
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D-8  
PORTÉGÉ Z830/Satellite Z830 Series  
Approved Countries/Regions for Intel® Centrino®  
Wireless-N + WiMAX 6150, Intel® Centrino® Advanced-  
N + WiMAX 6250  
This equipment is approved to the radio standard by the countries/regions  
in the following table.  
An ad-hoc mode is not available in 802.11n mode.  
As of Sep. 2011  
Japan  
USA  
User's Manual  
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D-9  
PORTÉGÉ Z830/Satellite Z830 Series  
Index  
Display  
A
automatic power off 4-6  
brightness down 3-4  
brightness up 3-4  
hinges 2-7  
opening 1-4  
AC adaptor  
additional 3-26  
connecting 1-3  
DC IN 19V jack 2-5  
Display controller 2-12  
Documentation list 1-1  
B
Dual Pointing Device  
Battery  
extending life 5-6  
monitoring capacity 5-5  
real time clock 2-11, 5-3  
save mode 4-7  
E
Equipment checklist 1-1  
External monitor  
Battery indicator  
Bluetooth  
Bluetooth Stack for  
Windows by Toshiba 4-3  
problems 6-14  
F
Fingerprint Sensor  
C
D
Cleaning the computer 3-28  
Cooling vents 2-4, 2-5  
DC IN  
indicator 2-1, 2-9  
DC IN indicator 5-3  
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Index-1  
 
PORTÉGÉ Z830/Satellite Z830 Series  
FN + F5 (Output) 3-4  
SATA 4-20  
FN + F6 (Brightness Down)  
K
Keyboard  
problems 6-6  
Windows special keys 3-5  
G
H
Graphics controller 2-12  
L
LAN  
Hard disk drive  
M
Heat dispersal 3-29, 4-7  
Hibernation Mode 1-8, 4-8  
Media care  
Card care 3-21  
Memory card care 3-21  
Hot keys  
memory media card  
inserting 3-22  
Output 3-4  
removing 3-22  
Zoom (Display  
Memory media slot 3-19  
Moving the computer 3-29  
MultiMediaCard  
removing 3-22  
HW Setup  
P
Password  
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Index-2  
PORTÉGÉ Z830/Satellite Z830 Series  
power on 4-7  
Starting the computer by  
password 4-16  
Supervisor 4-15  
R
Recovery hard disk drive 4-25  
Recovery Media 4-24  
Pointing Device  
Touch Pad control  
S
Power  
conditions 5-1  
Hibernation Mode 1-8  
panel on/off 4-7, 5-7  
Shut Down mode (Boot  
Mode) 1-6  
SD/SDHC/SDXC Card  
Sleep Mode 1-7  
System Auto Off 5-8  
Sleep Mode  
turning on 1-5  
Problems  
AC power 6-4  
Analyzing the problem 6-2  
Sound system  
Bluetooth 6-14  
External monitor 6-12  
Hardware and system  
checklist 6-4  
T
Internal display panel 6-6  
Keyboard 6-6  
TOSHIBA Assist 4-3  
Memory Media Card 6-7  
Overheating power  
down 6-4  
TOSHIBA HDD/SSD Alert  
Pointing device 6-8  
Power 6-4  
Real Time Clock 6-6  
TOSHIBA PC Diagnostic  
U
USB device  
USB device 6-10  
Wireless LAN 6-14  
problems 6-10  
User's Manual  
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Index-3  
PORTÉGÉ Z830/Satellite Z830 Series  
V
Video mode 3-28  
W
Wireless communication  
indicator 2-9  
Wireless LAN  
problems 6-14  
User's Manual  
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Index-4  
PORTÉGÉ Z830/Satellite Z830 Series  
Glossary  
The terms in this glossary cover topics related to this manual. Alternate  
naming is included for reference.  
Abbreviations  
AC: Alternating current  
ANSI: American National Standards Institute  
AMT: Intel Active Management Technology  
ASCII: American Standard Code for Information Interchange  
BIOS: basic input/output system  
bps: bits per second  
CD: compact disc  
CD-ROM: Compact Disc Read-Only Memory  
CD-RW: Compact Disc-ReWritable  
CMOS: complementary metal-oxide semiconductor  
CPU: central processing unit  
CRT: cathode ray tube  
DC: direct current  
DDR: double data rate  
DIMM: dual inline memory module  
DVD: digital versatile disc  
DVD-R: Digital Versatile Disc-Recordable  
DVD-RAM: Digital Versatile Disc-Random Access Memory  
DVD-R DL: Digital Versatile Disc Recordable Dual Layer  
DVD-ROM: Digital Versatile Disc-Read Only Memory  
DVD-RW: Digital Versatile Disc-ReWritable  
DVD+R DL: Digital Versatile Disc Recordable Double Layer  
FDD: floppy diskette drive  
FIR: fast infrared  
GB: gigabyte  
HDD: Hard Disk Drive  
HDMI: High-Definition Multimedia Interface  
IDE: integrated drive electronics  
IEEE: Institute of Electrical and Electronics Engineers  
I/O: input/output  
IRQ: interrupt request  
KB: kilobyte  
User's Manual  
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Glossary-1  
 
PORTÉGÉ Z830/Satellite Z830 Series  
LAN: local area network  
LCD: liquid crystal display  
LED: light emitting diode  
MB: megabyte  
MMC: multi media card  
OCR: optical character recognition (reader)  
PC: personal computer  
PCI: peripheral component interconnect  
RAM: random access memory  
RGB: red, green, and blue  
ROM: read only memory  
RTC: real time clock  
S/P DIF: Sony/Philips Digital Interface Format  
SD: Secure Digital  
SDHC: Secure Digital High Capacity  
SDRAM: synchronous dynamic random access memory  
SLI: Scalable Link Interface  
SSD: Solid state drive  
TFT: thin-film transistor  
USB: Universal Serial Bus  
UXGA: ultra extended graphics array  
VGA: video graphics array  
WAN: wide area network  
WSXGA: wide super extended graphics array  
WSXGA+: wide super extended graphics array plus  
WUXGA: Wide Ultra Extended Graphics Array  
WXGA: wide extended graphics array  
WXGA+: wide extended graphics array plus  
XGA: extended graphics array  
User's Manual  
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Glossary-2  

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