Toshiba Satellite Radio P100 P105 User Manual

®
Satellite P100/P105  
Series User’s Guide  
If you need assistance:  
Toshiba’s Support Web site  
Toshiba Global Support Centre  
Calling within the United States (800) 457-7777  
Calling from outside the United States (949) 859-4273  
For more information, see “If Something Goes Wrong” on  
page 181 in this guide.  
PMAD00064011  
02/06  
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3
Critical Applications  
The computer you have purchased is not designed for any “critical applications.”  
“Critical applications” means life support systems, medical applications,  
connections to implanted medical devices, commercial transportation, nuclear  
facilities or systems or any other applications where product failure could lead to  
injury to persons or loss of life or catastrophic property damage.  
ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS  
DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE  
OF THE COMPUTER PRODUCTS IN ANY CRITICAL  
APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A  
CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME  
FULL RESPONSIBILITY FOR SUCH USE.  
FCC Notice “Declaration of Conformity Information”  
This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential  
installation.  
This equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, it may cause harmful  
interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to  
correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment to an outlet on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Only Peripherals complying with the FCC Class B limits may be attached to  
this equipment. Operation with noncompliant peripherals or peripherals not  
recommended by Toshiba is likely to result in interference to radio and TV  
reception. Shielded cables must be used between the external devices and  
the computer's parallel port, monitor port, USB port, PS/2 port®, i.LINK®  
port and microphone jack. Changes or modifications made to this equipment  
not expressly approved by Toshiba or parties authorized by Toshiba could  
void the user's authority to operate the equipment.  
NOTE  
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4
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions:  
This device may not cause harmful interference.  
This device must accept any interference received, including interference  
that may cause undesired operation.  
Contact either:  
Toshiba’s Support Web site at pcsupport.toshiba.com.  
Or call the Toshiba Global Support Centre:  
Within the United States at (800) 457-7777  
Outside the United States at (949) 859-4273  
Industry Canada Requirement  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du  
Canada.  
FCC requirements  
The following information is pursuant to FCC CFR 47, Part 68 and refers to  
internal modems.  
This equipment complies with Part 68 of the FCC rules. On the bottom of this  
equipment is a label that contains, among other information, the FCC registration  
number and ringer equivalence number (REN) for this equipment. If requested,  
the information must be provided to the telephone company.  
The modem connects to the telephone line by means of a standard jack called the  
USOC RJ11C.  
A plug and jack used to connect this equipment to the premises wiring and  
telephone network must comply with the applicable FCC part 68 rules and  
requirements adopted by the ACTA. It is designed to be connected to a  
compatible modular jack that is also compliant.  
The REN is used to determine the number of devices that may be connected to a  
telephone line. Excessive RENs on a telephone line may result in the devices not  
ringing in response to an incoming call. In most but not all areas, the sum of  
RENs should not exceed five (5.0). To be certain of the number of devices that  
may be connected to a line, as determined by the total RENs, contact the local  
telephone company. For products approved after July 23, 2001, the REN for this  
product is part of the product identifier that has the format  
US:AAAEQ##TXXXX. The digits represented by the ## are the REN without a  
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decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is  
separately shown on the label.  
Connection to party line service is subject to state tariffs. Contact the state public  
utility commission, public service commission or corporation commission for  
information.  
Telephone Company Procedures  
The goal of the telephone company is to provide you with the best service it can.  
In order to do this, it may occasionally be necessary for them to make changes in  
their equipment, operations or procedures. If these changes might affect your  
service or the operation of your equipment, the telephone company will give you  
notice, in writing, to allow you to make any changes necessary to maintain  
uninterrupted service.  
If Problems Arise  
If this equipment causes harm to the telephone network, the telephone company  
will notify you in advance that temporary discontinuance of service may be  
required. But if advanced notice is not practical, the telephone company will  
notify the customer as soon as possible. Also, you will be advised of your right to  
file a complaint with the FCC if you believe it is necessary.  
If trouble is experienced with this equipment, for repair or limited warranty  
information, please contact Toshiba Corporation, Toshiba America Information  
Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support  
Centre within the United States at (800) 457-7777 or Outside the United States at  
(949) 859-4273. If the equipment is causing harm to the telephone network, the  
telephone company may request that you disconnect the equipment until the  
problem is resolved.  
Disconnection  
If you should ever decide to permanently disconnect your modem from its  
present line, please call the telephone company and let them know of this change.  
Fax Branding  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any  
person to use a computer or other electronic device, including Fax machines, to  
send any message unless such message clearly contains in a margin at the top or  
bottom of each transmitted page or on the first page of the transmission, the date  
and time it is sent and an identification of the business or other entity, or other  
individual sending the message and the telephone number of the sending  
machine or such business, other entity, or individual. (The telephone number  
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provided may not be a 900 number or any other number for which charges  
exceed local or long-distance transmission charges.)  
In order to program this information into your fax transmission, refer to the fax  
software instructions installed on this computer.  
Alarm Equipment  
If your home has specially wired alarm equipment connected to the telephone  
line, ensure the installation of this equipment does not disable your alarm  
equipment. If you have questions about what will disable alarm equipment,  
consult your telephone company or a qualified installer.  
Instructions for IC CS-03 Certified Equipment  
1
NOTICE: The Industry Canada label identifies certified equipment.  
This certification means that the equipment meets certain  
telecommunications network protective, operational and safety  
requirements as prescribed in the appropriate Terminal Equipment  
Technical Requirements document(s). The Department does not  
guarantee the equipment will operate to the user’s satisfaction.  
Before installing this equipment, users should ensure that it is permissible to  
be connected to the facilities of the local telecommunications company. The  
equipment must also be installed using an acceptable method of connection.  
The customer should be aware that compliance with the above conditions  
may not prevent degradation of service in some situations.  
Repairs to certified equipment should be coordinated by a representative  
designated by the supplier. Any repairs or alterations made by the user to  
this equipment, or equipment malfunctions, may give the  
telecommunications company cause to request the user to disconnect the  
equipment.  
Users should ensure for their own protection that the electrical ground  
connections of the power utility, telephone lines and internal metallic water  
pipe system, if present, are connected together. This precaution may be  
particularly important in rural areas.  
Caution: Users should not attempt to make such connections themselves,  
but should contact the appropriate electric inspection authority, or  
electrician, as appropriate.  
2
The user manual of analog equipment must contain the equipment’s  
Ringer Equivalence Number (REN) and an explanation notice similar  
to the following:  
The Ringer Equivalence Number (REN) of this device can be found on the  
label affixed to your computer.  
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NOTICE: The Ringer Equivalence Number (REN) assigned to each  
terminal device provides an indication of the maximum number of  
terminals allowed to be connected to a telephone interface. The termination  
on an interface may consist of any combination of devices subject only to  
the requirement that the sum of the Ringer Equivalence Numbers of all the  
devices does not exceed 5.  
3
The standard connecting arrangement (telephone jack type) for this  
equipment is jack type(s): USOC RJ11C.  
Wireless Interoperability  
The TOSHIBA Wireless LAN Mini PCI Card products are designed to be  
interoperable with any wireless LAN product that is based on Direct Sequence  
Spread Spectrum (DSSS) radio technology, and is compliant to:  
The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined  
and approved by the Institute of Electrical and Electronics Engineers.  
The Wireless Fidelity (Wi-Fi) certification as defined by the Wi-Fi Alliance.  
The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.  
Bluetooth® and Wireless LAN devices operate within the same radio  
frequency range and may interfere with one another. If you use Bluetooth and  
Wireless LAN devices simultaneously, you may occasionally experience a  
less than optimal network performance or even lose your network  
connection.  
If you should experience any such problem, immediately turn off your  
Bluetooth or Wireless LAN device.  
Please contact Toshiba PC product support on Web site http://www.toshiba-  
europe.com/computers/tnt/bluetooth.htm in Europe or  
pcsupport.toshiba.com in the United States for more information.  
Radio Frequency Interference Requirements  
This device is restricted to indoor use due to its operation in the 5.15 GHz to  
5.25 GHz frequency range. FCC requires this product to be used indoors for  
frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful  
interference to co-channel Mobile Satellite systems.  
High power radars are allocated as primary users of the 5.25 GHz to 5.35  
GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause  
interference with and/or damage this device.  
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Wireless LAN and Your Health  
Wireless LAN products, like other radio devices, emit radio frequency  
electromagnetic energy. The level of energy emitted by Wireless LAN devices  
however is far much less than the electromagnetic energy emitted by wireless  
devices like for example mobile phones.  
Because Wireless LAN products operate within the guidelines found in radio  
frequency safety standards and recommendations, TOSHIBA believes Wireless  
LAN is safe for use by consumers. These standards and recommendations reflect  
the consensus of the scientific community and result from deliberations of panels  
and committees of scientists who continually review and interpret the extensive  
research literature.  
In some situations or environments, the use of Wireless LAN may be restricted  
by the proprietor of the building or responsible representatives of the  
organization. These situations may for example include:  
Using the Wireless LAN equipment on board airplanes, or  
In any other environment where the risk of interference to other devices or  
services is perceived or identified as harmful.  
If you are uncertain of the policy that applies on the use of wireless devices in a  
specific organization or environment (e.g. airports), you are encouraged to ask for  
authorization to use the Wireless LAN device prior to turning on the equipment.  
Exposure to Radio Frequency Radiation  
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is  
far below the FCC radio frequency exposure limits. Nevertheless, the  
TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that  
the potential for human contact during normal operation is minimized. In  
normal operating configuration, the LCD in the upright position, the distance  
between the antenna and the user should not be less than 20 cm. The  
antenna(s) used for this transmitter must not be co-located or operating in  
conjunction with any other antenna or transmitter. Antenna(s) used in 5.15  
GHz to 5.25 GHz frequency band must be integral antenna which provide no  
access to the end user.  
Refer to the Regulatory Statements as identified in the documentation that  
comes with those products for additional information.  
Regulatory Information  
The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict  
accordance with the manufacturer’s instructions as described in the user  
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9
documentation that comes with the product. This device complies with the  
following radio frequency and safety standards.  
Canada – Industry Canada (IC)  
This device complies with RSS 210 of Industry Canada.  
The installer of this radio equipment must ensure that the antenna is located  
or pointed such that it does not emit RF field in excess of Health Canada  
limits for the general population; consult Safety Code 6, obtainable from  
Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be  
co-located with any other transmitter that has not been tested with this  
device.  
Operation is subject to the following two conditions: (1) this device may not  
cause interference, and (2) this device must accept any interference, including  
interference that may cause undesired operation of this device.  
Lutilisation de ce dispositif est autorisée seulement aux conditions suivantes: (1)  
il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit étre prêt à  
accepter tout brouillage radioélectrique reçu, même si ce brouillage est  
susceptible de compromettre le fonctionnement du dispositif.  
The term “IC” before the equipment certification number only signifies that the  
Industry Canada technical specifications were met.  
To prevent radio interference to the licensed service, this device is intended to be  
operated indoors and away from windows to provide maximum shielding.  
Equipment (or its transmit antenna) that is installed outdoors is subject to  
licensing.  
Pour empecher que cet appareil cause du brouillage au service faisant l'objet  
d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres  
afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne  
d'emission) est installe a l'exterieur, il doit faire l'objet d'une licence.  
This device is restricted to indoor use due to its operation in the 5.15 GHz to  
5.25 GHz frequency range. Industry Canada requires this product to be used  
indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for  
harmful interference to co-channel Mobile Satellite systems.  
High power radars are allocated as primary users of the 5.25 GHz to 5.35  
GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause  
interference with and/or damage this device.  
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10  
EU Declaration of Conformity  
TOSHIBA declares, that the product: PLU10* conforms to the following  
Standards:  
Supplementary *The product complies with the  
Information: requirements of the Low Voltage Directive  
72/23/EEC, the EMC Directive 89/336/  
EEC and/or the R&TTE Directive 1999/  
05/EEC.  
This product is carrying the CE-Mark in accordance with the related European  
Directives. Responsible for CE-Marking is TOSHIBA Europe, Hammfelddamm  
8, 41460 Neuss, Germany.  
VCCI Class B Information  
Modem Warning Notice  
Conformity Statement  
The equipment has been approved to [Commission Decision “CTR-21”] for pan-  
European single terminal connection to the Public Switched Telephone Network  
(PSTN).  
However, due to differences between the individual PSTNs provided in different  
countries/regions the approval does not, of itself, give an unconditional assurance  
of successful operation on every PSTN network termination point.  
In the event of problems, you should contact your equipment supplier in the first  
instance.  
The above Caution information applies to products that operate with an  
802.11a device.  
NOTE  
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Taiwan  
Article 14 Unless approved, for any model accredited low power radio frequency electric  
machinery, any company, trader or user shall not change the frequency,  
increase the power or change the features and functions of the original design.  
Article 17 Any use of low power radio frequency electric machinery shall not affect  
aviation safety and interfere with legal communications. In the event  
interference is caused, the use of such electric machinery shall be immediately  
discontinued. Operation of such products can be resumed only when they are  
modified and can no longer cause interference.  
The legal communications mentioned in the above item refer to radio  
communications operated in accordance with telecommunication laws and  
regulations.  
Low power radio frequency electric machinery shall resist against interference  
from legal communications or from industrial, scientific and medical radio  
emission electric machinery.  
Using this Equipment in Japan  
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second  
generation low-power data communication systems such as this equipment  
overlaps that of mobile object identification systems (premises radio station and  
specified low-power radio station).  
1. Sticker  
Please put the following sticker on devices incorporating this product.  
The frequency bandwidth of this equipment may operate within the  
same range as industrial devices, scientific devices, medical  
devices, microwave ovens, licensed radio stations and non-licensed  
specified low-power radio stations for mobile object identification  
systems (RFID) used in factory product lines (Other Radio Stations).  
1. Before using this equipment, ensure that it does not interfere with  
any of the equipment listed above.  
2. If this equipment causes RF interference to other radio stations,  
promptly change the frequency being used, change the location  
of use, or turn off the source of emissions.  
3. Contact TOSHIBA Direct PC if you have problems with interference  
caused by this product to Other Radio Stations.  
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12  
2. Indication  
The indication shown below appears on this equipment.  
(3)  
(1) (2)  
2.4DSOF4  
(4)  
1
2
2.4: This equipment uses a frequency of 2.4 GHz.  
DS: This equipment uses DS-SS modulation.  
OF: This equipment uses OFDM modulation.  
3
4
The interference range of this equipment is less than 40m.  
This equipment uses a frequency bandwidth from  
2,400 MHz to 2,483.5 MHz.  
It is possible to avoid the band of mobile object identification systems.  
3. TOSHIBA Direct PC  
Monday – Friday: 10:00 – 17:00  
Toll Free Tel: 0120-13-1100  
Direct Dial: 03-3457-5916  
Fax: 03-5444-9450  
Device Authorization  
This device obtains the Technical Regulation Conformity Certification and the  
Technical Conditions Compliance Approval, and it belongs to the device class of  
radio equipment of low-power data communication system radio station  
stipulated in the Radio Law and the Telecommunications Business Law of Japan.  
The Name of the radio equipment: refer to the equipment label provided on the  
computer  
JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS  
EQUIPMENT  
Approval Number: D01-1128JP  
TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018,  
03GZDA0017  
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13  
The following restrictions apply:  
Do not disassemble or modify the device.  
Do not install the embedded wireless module into other device.  
5.17 GHz to 5.23 GHz for indoor use only.  
Radio Approvals for Wireless Devices  
The following information is dependent on what type of wireless device is in  
your computer.  
NOTE  
Approved Countries/Regions for use for the Atheros  
AR5BMB-43/44 and AR5BMB5 Mini PCI Wireless Network  
Adapters  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following table.  
This device works on passive scan only.  
NOTE  
A peer-to-peer mode is not available in 802.11a and Turbo Mode.  
802.11b (2.4 GHz)  
Australia  
Canada  
Austria  
Denmark  
Germany  
Italy  
Belgium  
Finland  
France  
Greece  
Ireland  
Liechtenstein  
New Zealand  
Sweden  
Luxembourg  
Norway  
Netherlands  
Portugal  
UK  
Switzerland  
USA  
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14  
Europe - Restrictions for use of 2.4 GHz Frequencies in  
European Community Countries  
België/  
Belgique:  
For private usage outside buildings across public grounds over less than  
300m no special registration with IBPT/BIPT is required. Registration to  
IBPT/BIPT is required for private usage outside buildings across public  
grounds over more than 300m. For registration and license please  
contact IBPT/BIPT.  
Voor privé-gebruik buiten gebouw over publieke groud over afstand  
kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik  
over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig.  
Voor registratie of licentie kunt u contact opnemen met BIPT.  
Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au-  
dessus d’un espace public, aucun enregistrement n’est nécessaire pour  
une distance de moins de 300m. Pour une distance supérieure à 300m un  
enregistrement auprès de I’IBPT est requise. Pour les enregistrements et  
licences, veuillez contacter I’IBPT.  
Deutschland:  
France:  
License required for outdoor installations. Check with reseller for  
procedure to follow.  
Anmeldung im Outdoor-Bereich notwendig, aber nicht  
genehmigungspflichtig.Bitte mit Händler die Vorgehensweise  
abstimmen.  
Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454  
MHz respectively) may be used outdoors in France. Please contact  
A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow.  
Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz  
respectivement) doivent être utilisés endroits extérieur en France. Vous  
pouvez contacter I’Autorité de Régulation des Télécommuniations  
(http://www.art-telecom.fr) pour la procédure à suivre.  
Italia:  
License required for indoor use. Use with outdoor installations not  
allowed.  
E’necessaria la concessione ministeriale anche per l’uso interno.  
Verificare con i rivenditori la procedura da seguire.  
Nederland:  
License required for outdoor installations. Check with reseller for  
procedure to follow.  
Licentie verplicht voor gebruik met buitenantennes. Neem contact op  
met verkoper voor juiste procedure.  
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15  
802.11a (5 GHz)  
Australia  
Canada  
Austria  
Denmark  
Germany  
Italy  
Belgium  
Finland  
France  
Greece  
Ireland  
Liechtenstein  
New Zealand  
Sweden  
Luxembourg  
Norway  
Netherlands  
Portugal  
UK  
Switzerland  
USA  
Turbo Mode (5 GHz)  
Canada  
USA  
Europe - Restrictions for use of 5 GHz Frequencies in  
European Community Countries  
European Community  
Countries  
5150-5250 MHz 5250-5350 MHz  
Channels: 36, 40, 44, Channels: 52, 56, 60, Channels: 100, 104, 108, 112,  
5470-5725 MHz  
48  
64  
116, 120, 124, 128, 132, 136, 140  
Indoor Only  
Indoor Only  
Indoor/Outdoor  
Austria  
O
O
x
x
x
Belgium, France,  
O
Switzerland/Lichtenstein  
Denmark, Finland,  
Germany, Greece,  
Ireland, Italy,  
O
O
O
Luxembourg,  
Netherlands, Norway,  
Portugal, Sweden, UK  
Iceland, Spain  
O
O
O
O: allowed ×: forbidden  
To remain in conformance with European spectrum usage laws for Wireless  
LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply.  
The user should use the wireless LAN utility to check the current channel of  
operation. If operation is occurring outside of the allowable frequencies as  
listed above, the user must cease operating the Wireless LAN at that  
location and consult the local technical support staff responsible for the  
wireless network.  
The 5 GHz Turbo mode feature is not allowed for operation in any  
European Community country.  
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16  
This device must not be operated in ad-hoc mode using channels in the  
5 GHz bands in the European Community. Ad-hoc mode provides a direct  
communication between two client devices without a Wireless LAN Access  
Point.  
This device must be used with Access Points that have employed and  
activated a radar detection feature required for European Community  
operation in the 5 GHz bands. This device will operate under the control of  
the Access Point in order to avoid operating on a channel occupied by any  
radar system in the area. The presence of nearby radar operation may result  
in temporary interruption of operation of this device. The Access Point’s  
radar detection feature will automatically restart operation on a channel free  
of radar. You may consult with the local technical support staff responsible  
for the wireless network to ensure the Access Point device(s) are properly  
configured for European Community operation.  
Approved Countries/Regions for use for the Atheros AR5001X  
Mini PCI Wireless Network Adapter  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following  
table.  
This device works on passive scan only.  
NOTE  
A peer-to-peer mode is not available in 802.11a and Turbo Mode.  
802.11b (2.4 GHz)  
Australia  
Canada  
Austria  
Denmark  
Germany  
Italy  
Belgium  
Finland  
France  
Greece  
Ireland  
Liechtenstein  
New Zealand  
Sweden  
Luxembourg  
Norway  
Netherlands  
Portugal  
UK  
Switzerland  
USA  
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17  
802.11a (5 GHz)  
Australia  
Canada  
Austria  
Denmark  
Germany  
Italy  
Belgium  
Finland  
France  
Greece  
Ireland  
Liechtenstein  
New Zealand  
Sweden  
Luxembourg  
Norway  
Netherlands  
Portugal  
UK  
Switzerland  
USA  
Turbo Mode (5 GHz)  
Canada  
USA  
Approved Countries/Regions for use for the Intel® PRO/  
Wireless LAN 2100 3B Mini PCI Adapter  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following  
table.  
Argentina  
Belgium  
Chile  
Australia  
Brazil  
Austria  
Canada  
Denmark  
Germany  
Ireland  
Finland  
France  
Greece  
Iceland  
Japan  
Italy  
Liechtenstein  
Netherlands  
Peru  
Luxembourg  
New Zealand  
Portugal  
Sweden  
Uruguay  
Mexico  
Norway  
Singapore  
Switzerland  
USA  
Spain  
UK  
Venezuela  
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18  
Approved Countries/Regions for use for the Toshiba Mini PCI  
Wireless LAN Card  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following  
table.  
Australia  
Canada  
Austria  
Belgium  
Finland  
Denmark  
Germany  
Iceland  
France  
Greece  
Hong Kong  
Italy  
Ireland  
Japan  
Liechtenstein  
Netherlands  
Philippines  
Spain  
Luxembourg  
New Zealand  
Portugal  
Sweden  
UK  
Malaysia  
Norway  
Singapore  
Switzerland  
USA  
Thailand  
Approved Countries/Regions for use for the INPROCOMM  
IPN2220 Wireless Network Adapter  
This equipment is approved to the radio standard by the countries/regions in the  
following table.  
Do not use this equipment except in the countries/regions in the following  
table.  
EU  
Canada  
Japan  
USA  
Australia  
New Zealand  
Bluetooth® Wireless Technology Interoperability  
Bluetooth® Cards from TOSHIBA are designed to be interoperable with any  
product with Bluetooth wireless technology that is based on Frequency Hopping  
Spread Spectrum (FHSS) radio technology, and is compliant to:  
Bluetooth Specification as defined and approved by The Bluetooth Special  
Interest Group.  
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19  
Logo certification with Bluetooth wireless technology as defined by The  
Bluetooth Special Interest Group.  
Bluetooth wireless technology is a new innovative technology, and TOSHIBA  
has not confirmed compatibility of its Bluetooth products with all PCs and/or  
equipment using Bluetooth wireless technology other than TOSHIBA  
portable computers.  
Always use Bluetooth cards from TOSHIBA in order to enable wireless  
networks over two or more (up to a total of seven) TOSHIBA portable  
computers using these cards. Please contact TOSHIBA PC product support  
on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in  
Europe or pcsupport.toshiba.com in the United States for more information.  
When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless  
LAN devices, Bluetooth transmissions might slow down or cause errors. If  
you detect certain interference while you use Bluetooth cards from TOSHIBA,  
always change the frequency, move your PC to the area outside of the  
interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards  
or more) or stop transmitting from your PC. Please contact TOSHIBA PC  
product support on Web site http://www.toshiba-europe.com/computers/tnt/  
bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for  
more information.  
Bluetooth and Wireless LAN devices operate within the same radio frequency  
range and may interfere with one another. If you use Bluetooth and Wireless  
LAN devices simultaneously, you may occasionally experience a less than  
optimal network performance or even lose your network connection. If you  
should experience any such problem, immediately turn off either one of your  
Bluetooth or Wireless LAN. Please contact Toshiba PC product support on  
Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in  
Europe or pcsupport.toshiba.com in the United States for more information.  
Bluetooth® Wireless Technology and Your Health  
The products with Bluetooth wireless technology, like other radio devices, emit  
radio frequency electromagnetic energy. The level of energy emitted by devices  
with Bluetooth wireless technology however is far much less than the  
electromagnetic energy emitted by wireless devices like for example mobile  
phones.  
Because products with Bluetooth wireless technology operate within the  
guidelines found in radio frequency safety standards and recommendations,  
TOSHIBA believes Bluetooth wireless technology is safe for use by consumers.  
These standards and recommendations reflect the consensus of the scientific  
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20  
community and result from deliberations of panels and committees of scientists  
who continually review and interpret the extensive research literature.  
In some situations or environments, the use of Bluetooth wireless technology  
may be restricted by the proprietor of the building or responsible representatives  
of the organization. These situations may for example include:  
Using the equipment with Bluetooth wireless technology on board  
airplanes, or  
In any other environment where the risk of interference to other devices or  
services is perceived or identified as harmful.  
If you are uncertain of the policy that applies on the use of wireless devices in a  
specific organization or environment (e.g. airports), you are encouraged to ask for  
authorization to use the device with Bluetooth wireless technology prior to  
turning on the equipment.  
Exposure to Radio Frequency Radiation  
The radiated output power of the Bluetooth Card from TOSHIBA is far below  
the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card  
from TOSHIBA shall be used in such a manner that the potential for human  
contact during normal operation is minimized.  
In order to comply with FCC radio-frequency radiation exposure guidelines for  
an uncontrolled environment, the Bluetooth Card from TOSHIBA has to be  
operated while maintaining a minimum body to antenna distance of 20 cm.  
Refer to the Regulatory Statements as identified in the documentation that  
comes with those products for additional information.  
The Bluetooth Card from TOSHIBA is far below the FCC radio frequency  
exposure limits.  
Nevertheless, it is advised to use the Bluetooth Card from TOSHIBA in such  
a manner that human contact during normal operation is minimized.  
Regulatory statements  
This product complies with any mandatory product specification in any country/  
region where the product is sold. In addition, the product complies with the  
following:  
European Union (EU) and EFTA  
This equipment complies with the R&TTE directive 1999/5/EC and has been  
provided with the CE mark accordingly.  
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21  
Canada — Industry Canada (IC)  
This device complies with RSS 210 of Industry Canada.  
Taiwan  
Article 14  
Unless approved, for any model accredited low power radio frequency  
electric machinery, any company, trader or user shall not change the  
frequency, increase the power or change the features and functions of the  
original design.  
Article 17  
Any use of low power radio frequency electric machinery shall not affect  
aviation safety and interfere with legal communications. In the event  
interference is caused, the use of such electric machinery shall be  
immediately discontinued. Operation of such products can be resumed  
only when they are modified and can no longer cause interference.  
The legal communications mentioned in the above item refer to radio  
communications operated in accordance with telecommunication laws and  
regulations.  
Low power radio frequency electric machinery shall resist against interference  
from legal communications or from industrial, scientific and medical radio  
emission electric machinery.  
Using this Equipment in Japan  
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second  
generation low-power data communication systems such as this equipment  
overlaps that of mobile object identification systems (premises radio station and  
specified low-power radio station).  
1. Sticker  
Please put the following sticker on devices incorporating this product.  
The frequency bandwidth of this equipment may operate within the  
same range as industrial devices, scientific devices, medical  
devices, microwave ovens, licensed radio stations and non-licensed  
specified low-power radio stations for mobile object identification  
systems (RFID) used in factory product lines (Other Radio Stations).  
1. Before using this equipment, ensure that it does not interfere with  
any of the equipment listed above.  
2. If this equipment causes RF interference to other radio stations,  
promptly change the frequency being used, change the location  
of use, or turn off the source of emissions.  
3. Contact TOSHIBA Direct PC if you have problems with interference  
caused by this product to Other Radio Stations.  
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22  
2. Indication  
The indication shown below appears on this equipment.  
(3)  
(1) (2)  
2.4FH1  
(4)  
1
2
3
4
2.4: This equipment uses a frequency of 2.4 GHz.  
FH: This equipment uses FH-SS modulation.  
The interference range of this equipment is less than 10m.  
This equipment uses a frequency bandwidth from 2,400 MHz to  
2,483.5 MHz. It is impossible to avoid the band of mobile object  
identification systems.  
3. TOSHIBA Direct PC  
Monday – Friday: 10:00 – 17:00  
Toll Free Tel: 0120-13-1100  
Direct Dial: 03-3457-5916  
Fax: 03-5444-9450  
Device Authorization  
This device obtains the Technical Regulation Conformity Certification, and it  
belongs to the device class of radio equipment of low-power data communication  
system radio station stipulated in the Radio Law of Japan.  
The Name of the radio equipment: EYXF2CS  
TELECOM ENGINEERING CENTER  
Approval Number: 01NYDA1305  
The following restrictions apply:  
Do not disassemble or modify the device.  
Do not install the embedded wireless module into other device.  
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23  
CD-RW/DVD-ROM or Multi-function Drive Safety Instructions  
The DVD-ROM and multi-function drives employ a laser system. To ensure  
proper use of this product, please read this instruction manual carefully and  
retain for future reference.  
Never attempt to disassemble, adjust or repair a CD/DVD drive, CD-RW drive,  
Multi-drive or any other optical drive. You could damage the drive. You would also  
be exposed to laser light or other safety hazards, resulting in serious injury. Always  
contact an authorized Toshiba service provider, if any repair or adjustment is  
required.  
Location of the Required Label  
(Sample shown below. Location of the label and manufacturing information may  
vary.)  
This appliance contains a laser system and is classified as a CLASS 1 LASER  
PRODUCT. To use this model properly, read the user’s guide carefully and keep it for  
your future reference.  
Never attempt to disassemble, adjust or repair a CD/DVD drive, CD-RW  
drive, Multi-drive or any other optical drive. You could damage the drive.  
You would also be exposed to laser light or other safety hazards, resulting in  
serious injury. Always contact an authorized Toshiba service provider, if any  
repair or adjustment is required.  
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24  
Copyright  
This guide is copyrighted by Toshiba America Information Systems, Inc. with all  
rights reserved. Under the copyright laws, this guide cannot be reproduced in any  
form without the prior written permission of Toshiba. No patent liability is  
assumed, however, with respect to the use of the information contained herein.  
©2006 by Toshiba America Information Systems, Inc. All rights reserved.  
Export Administration Regulation  
This document contains technical data that may be controlled under the U.S.  
Export Administration Regulations, and may be subject to the approval of the  
U.S. Department of Commerce prior to export. Any export, directly or indirectly,  
in contravention of the U.S. Export Administration Regulations is prohibited.  
Notice  
The information contained in this manual, including but not limited to any  
product specifications, is subject to change without notice.  
TOSHIBA CORPORATION AND TOSHIBA AMERICA  
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO  
WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER  
INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY  
DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY  
OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO  
ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY  
FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY  
FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR  
OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES  
BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT  
SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL,  
CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,  
WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,  
ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR  
ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE  
THEREOF.  
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25  
Trademarks  
Satellite is a registered trademark of Toshiba America Information Systems, Inc.  
and/or Toshiba Corporation.  
Microsoft and Windows are registered trademarks of Microsoft Corporation in  
the United States and/or other countries.  
DirectX, Active Desktop, DirectShow, and Windows Media are registered  
trademarks of Microsoft Corporation.  
ConfigFree is a trademark of Toshiba Corporation.  
Wi-Fi is a registered trademark of the Wi-Fi Alliance.  
Dolby - Manufactured by Toshiba under license from Dolby Laboratories/ Dolby  
and the double-D symbol are trademarks of Dolby Laboratories.  
Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any  
use of such marks by Toshiba is under license. Other trademarks and trade names  
are those of their respective owners.  
All other brand and product names are trademarks or registered trademarks of  
their respective companies.  
Computer Disposal Information  
This product contains mercury. Disposal of this material may be regulated due to  
environmental considerations. For disposal, reuse or recycling information,  
please contact your local government or the Electronic Industries Alliance at  
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Important information on your computer’s  
cooling fan..................................................43  
Setting up your computer .......................................43  
Setting up your software...................................44  
Registering your computer with Toshiba ................45  
Adding external devices ..........................................46  
Connecting to a power source ................................47  
Using the main battery............................................50  
26  
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Using the TouchPad..............................................61  
Scrolling with the TouchPad...........................62  
Using the Dual Mode Pad .......................................64  
Using an external keyboard.....................................70  
Options for turning off the computer ................74  
Using the Turn Off Computer or Shut Down  
commands..................................................77  
Using and configuring Hibernation mode .........78  
Using and configuring Standby mode...............79  
Closing the display panel ..................................80  
Caring for your computer........................................81  
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Contents  
28  
Starting a program from Windows® Explorer....88  
Saving your work....................................................90  
Playing an audio CD..........................................99  
Playing CDs using Auto-Run...........................101  
Creating a CD..................................................101  
Removing a disc with the computer on...........102  
Removing a disc with the computer off ..........103  
Caring for CD or DVD Discs ...........................103  
Toshiba’s online resources ...................................104  
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Removing the battery from the computer .......119  
Finding your way around the desktop .............127  
Setting up for communications.............................129  
Connecting the modem to a telephone line.....131  
Connecting your computer to a network.........132  
An overview of using the Internet .........................134  
The Internet ....................................................135  
The World Wide Web......................................135  
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Contents  
30  
Using the i.LINK® port ..........................................141  
Setting up a PC Card for your computer .........143  
Using an ExpressCard.........................................144  
TOSHIBA SDMemory Card Format Utility...........153  
Setting passwords ................................................154  
Using an instant password..............................154  
Using a supervisor or user password .............155  
TOSHIBA Password Utility ....................................157  
PC Diagnostic Tool Utility .....................................159  
TOSHIBA Hotkey Utility.........................................160  
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Fingerprint Authentication Utility...........................168  
Fingerprint Logon ...........................................170  
sensor.......................................................178  
Problems that are easy to fix ................................181  
The Windows® operating system is not  
The Windows® XP operating system can  
A plan of action...............................................188  
Resolving hardware conflicts on your own .....189  
Fixing a problem with Device Manager ...........190  
Memory problems ..........................................192  
Power and the batteries ..................................193  
Keyboard problems.........................................195  
Display problems............................................196  
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Contents  
32  
Sound system problems.................................202  
Data and system configuration backup in  
Maintaining security when the battery is  
Hibernation mode .................................................230  
Display modes ......................................................231  
Display brightness ................................................232  
Disabling or enabling the TouchPad or Dual  
Mode Pad........................................................232  
Zooming applications in/out .................................232  
Keyboard hot keys ................................................233  
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Contents  
ConfigFree SUMMIT........................................250  
Quick Connect.................................................254  
Using the Automatic Switch..................................257  
Semi-Automatic Switch Feature............................257  
Glossary.................................................................................... 259  
Index.......................................................................................... 274  
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Introduction  
Welcome to the world of powerful, portable, multimedia  
computing. With your Toshiba notebook computer, your  
work and entertainment can accompany you wherever you  
go.  
Certain Microsoft® software product(s) included with this  
NOTE  
computer may use technological measures for copy  
protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE  
THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE  
PRODUCT ACTIVATION PROCEDURES. Product activation  
procedures and Microsoft's privacy policy will be detailed  
during initial launch of the product, or upon certain  
reinstallations of the software product(s) or reconfigurations of  
the computer, and may be completed by Internet or telephone  
(toll charges may apply).  
Some software may differ from its retail version (if available),  
and may not include user manuals or all program functionality.  
34  
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Introduction  
This guide  
35  
The product specifications and configuration information are  
designed for a product Series. Your particular model may not  
have all the features and specifications listed or illustrated. For  
more detailed information about the features and  
specifications on your particular model, please visit Toshiba's  
Web site at pcsupport.toshiba.com.  
NOTE  
While Toshiba has made every effort at the time of publication  
to ensure the accuracy of the information provided herein,  
product specifications, configurations, prices, system/  
component/options availability are all subject to change  
without notice. For the most up-to-date product information  
about your computer, or to stay current with the various  
computer software or hardware options, visit Toshiba’s Web  
This guide  
This guide introduces the computer’s features. You can:  
Read the entire guide from beginning to end.  
Skim through and stop when a topic interests you.  
Use the table of contents and the index to find specific  
information.  
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Introduction  
Safety icons  
36  
Safety icons  
This manual contains safety instructions that must be  
observed to avoid potential hazards that could result in  
personal injuries, damage to your equipment, or loss of data.  
These safety cautions have been classified according to the  
seriousness of the risk, and icons highlight these instructions  
as follows:  
Indicates an imminently hazardous situation which, if not  
avoided, will result in death or serious injury.  
Indicates a potentially hazardous situation which, if not  
avoided, could result in death or serious injury.  
Indicates a potentially hazardous situation which, if not  
avoided, may result in minor or moderate injury.  
Indicates a potentially hazardous situation which, if not  
avoided, may result in property damage.  
Provides important information.  
NOTE  
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Introduction  
Other documentation  
37  
Other icons used  
Additional icons highlight other helpful or educational  
information:  
TECHNICAL NOTE: This icon indicates technical information  
about the computer.  
HINT: This icon indicates helpful hints and tips.  
DEFINITION: This icon indicates the definition of a term used  
in the text.  
Other documentation  
Your computer comes with the following documentation:  
An electronic version of the user’s guide  
It may also contain guides for other programs that may  
come with your system.  
For accessory information, visit Toshiba’s Web site at  
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Introduction  
Service options  
38  
Service options  
Toshiba offers a full line of optional service programs to  
complement its limited warranty. Toshiba's standard limited  
conditions are available at warranty.toshiba.com.  
To stay current on the most recent software and hardware  
options for your computer, and for other product information,  
be sure to regularly check the Toshiba Web site at  
If you have a problem or need to contact Toshiba, see “If  
Something Goes Wrong” on page 181.  
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Chapter 1  
Getting Started  
This chapter provides tips for working comfortably,  
summarizes how to connect components, and explains what  
to do the first time you use your notebook computer.  
Selecting a place to work  
Your computer is portable and designed to be used in a  
variety of circumstances and locations.  
Creating a computer-friendly environment  
Place the computer on a flat surface that is large enough for  
the computer and any other items you are using, such as a  
printer. Leave enough space around the computer and other  
equipment to provide adequate ventilation. Otherwise, they  
may overheat.  
39  
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Getting Started  
Selecting a place to work  
40  
To keep your computer in prime operating condition, protect  
your work area from:  
Dust, moisture, and direct sunlight.  
Equipment that generates a strong electromagnetic field,  
such as stereo speakers (other than speakers that are  
connected to the computer) or speakerphones.  
Rapid changes in temperature or humidity and sources of  
temperature change such as air conditioner vents or  
heaters.  
Extreme heat, cold, or humidity.  
Liquids and corrosive chemicals.  
Keeping yourself comfortable  
The Toshiba Instruction Manual for Safety and Comfort, that  
shipped with your computer, contains helpful information for  
setting up your work environment and tips for working  
comfortably throughout the day.  
Precautions  
Your computer is designed to provide optimum safety and  
ease of use, and to withstand the rigors of travel. You should  
observe certain precautions to further reduce the risk of  
personal injury or damage to the computer.  
Avoid prolonged physical contact with the underside or  
surface of the computer.  
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Getting Started  
Selecting a place to work  
41  
Never allow any liquids to spill into any part of your computer,  
and never expose the computer to rain, water, seawater or  
moisture. Exposure to liquid or moisture can cause electric  
shock or fire, resulting in damage or serious injury. If any of  
these eventualities should accidentally occur, immediately:  
1. Turn off the computer.  
2. Disconnect the AC adapter from the power plug socket  
and computer.  
3. Remove the battery pack.  
Failure to follow these instructions could result in  
serious injury or permanent damage to the computer.  
Do not turn on the power again until you have taken the  
computer to an authorized service center.  
If you experience discomfort while operating the computer,  
stop immediately and rest. Continuous operation for long  
periods without adequate rest may cause pain in the arms,  
wrists, hands, neck or other part of the body. If pain persists  
despite rest, consult your doctor.  
PC base and palm rest can become hot! Avoid prolonged  
contact to prevent heat injury to skin.  
Read the enclosed Instruction Manual for Safety and Comfort.  
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Getting Started  
Selecting a place to work  
42  
Some PC Cards can become hot with prolonged use.  
Overheating of a PC Card can result in errors or instability in  
its operation.  
Before you remove a PC Card, always wait for it to cool. You  
could get burned removing a hot PC Card.  
Never place a heavy object on the computer and be careful not  
to drop a heavy object onto the computer. It could damage the  
computer or cause system failure.  
Never turn off the computer if a drive light indicates a  
drive is active.  
Turning off the computer while it is reading from or writing to  
a disk may damage the disk, the drive, or both.  
Keep the computer and disks away from objects that  
generate strong magnetic fields, such as large stereo  
speakers.  
Information on disks is stored magnetically. Placing a magnet  
too close to a disk can erase important files.  
Handle discs carefully. Avoid touching the surface of the disc.  
Grasp it by its center hole and edge. If you handle the disc  
incorrectly, you could damage the disc and possibly lose data.  
Scan all new files for viruses.  
This precaution is especially important for files you receive  
via email or download from the Internet. Occasionally, even  
new programs you buy from a supplier may contain a  
computer virus. You need a special program to check for  
viruses. Ask your dealer to help you.  
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Getting Started  
Setting up your computer  
43  
Important information on your computer’s cooling fan  
Your computer may have a CPU cooling fan that cools the  
CPU by drawing outside air into the computer. The cooling  
fan may be located on the bottom of the computer.  
To prevent possible overheating of the CPU, make sure the air  
intake on the cooling fan is not blocked. The fan draws in air  
by creating a vacuum. If the fan is blocked, it could cause the  
CPU to run at a lower performance level or cause the computer  
to shut down. Loose items such as notebook and tissue paper,  
plastic wrappers, or other similar materials can block the air  
intake, preventing air from reaching the CPU. Do not use the  
computer on surfaces with objects that can be drawn in by the  
cooling fan.  
The cooling fan location will vary depending on the computer.  
NOTE  
Setting up your computer  
TECHNICAL NOTE: You must complete all setup steps up to  
and including “Setting up your software” on page 44 before  
adding external or internal components to your computer.  
Your computer contains a rechargeable main battery that  
needs to be charged before you can use it.  
To use external power or to charge the battery you must  
attach the AC adapter. See “Connecting to a power source”  
on page 47.  
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Getting Started  
Setting up your computer  
44  
To register your computer online or to sign up for an Internet  
account, you must either connect the built-in modem to a  
telephone line or establish a Local Area Network (LAN)  
connection. See “Connecting the modem to a telephone line”  
on page 131.  
Setting up your software  
NOTE  
The names of windows displayed, and the order in which  
windows appear, may vary according to your software setup  
choices.  
The first time you turn on your computer, the Setup Wizard  
guides you through steps to set up your software.  
1
From the welcome screen click Next to enter the Setup  
Wizard.  
2
3
4
5
Confirm acceptance of Microsoft’s End User License  
Agreement and click Next.  
Select the appropriate option from the Help protect your  
computer screen and click Next.  
Enter the computer name and description and click Next  
or Skip.  
Select how your computer will connect to the Internet  
and click Next.  
The computer will pause for a moment while checking for an  
Internet connection.  
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Getting Started  
Registering your computer with Toshiba  
45  
If an Internet connection could not be found, a window will  
display the message: “An Internet connection could not be  
chosen.” Click Next to continue.  
If you are connecting your computer to a network, consult your  
system administrator before you choose your computer name  
and network settings.  
NOTE  
6
Follow the remaining screen prompts to complete the  
setup process.  
Once you click the final screen, your computer restarts  
automatically.  
Registering your computer with Toshiba  
Product registration is strongly recommended, and allows  
Toshiba to send the Customer periodic updates,  
announcements, and special offers applicable to the product.  
Product registration can be completed during the initial start  
up process of your computer. If you opt not to register at that  
time, you can either double-click the icon on your desktop or  
go to the Toshiba Web site at register.toshiba.com. Customer  
failure to complete Product Registration will not diminish  
Customer rights under this limited Warranty.  
To register online, you must be connected to the Internet via  
your computer’s modem and a voice-grade telephone line, or  
by a Local Area Network.  
NOTE  
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Getting Started  
Adding external devices  
46  
Adding external devices  
Before adding external devices or memory, Toshiba  
recommends setting up your software. See “Setting up your  
software” on page 44.  
NOTE  
to:  
page 53).  
Connect a full-size keyboard (see “Using an external  
keyboard” on page 70).  
Connect an external monitor (see “Using external display  
devices” on page 68).  
Connect a local printer (see “Connecting a printer” on  
page 71).  
Connect an external CD/DVD drive (see “Using the CD-  
RW/DVD-ROM or multi-function drive” on page 94).  
Install PC Cards (see “Using PC Cards” on page 141).  
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Getting Started  
Connecting to a power source  
47  
Connecting to a power source  
Your computer requires power to operate. Use the power  
cord/cable and AC adapter to connect the computer to a live  
electrical outlet, or to charge the computer’s battery.  
Never pull on a power cord/cable to remove a plug from a  
socket. Always grasp the plug directly. Failure to follow this  
instruction may damage the cord/cable, and/or result in a fire  
or electric shock, possibly resulting in serious injury.  
When you connect the AC adapter to the computer, always  
follow the steps in the exact order as described in the User’s  
Guide. Connecting the power cord/cable to a live electrical  
outlet should be the last step; otherwise, the adapter DC output  
plug could hold an electrical charge and cause an electrical  
shock or minor bodily injury when touched. As a general  
safety precaution, avoid touching any metal parts.  
Always use the Toshiba AC adapter that was provided with  
your computer, or use Toshiba recommended alternate models  
to avoid any risk of fire or other damage to the computer. Use  
of an incompatible AC adapter could cause fire or damage to  
the computer, possibly resulting in serious injury.  
AC adapter  
AC adapter cord  
Power cord/cable  
Sample power cord/cable and AC adapter  
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Getting Started  
Connecting to a power source  
48  
To connect AC power to the computer:  
1
Connect the power cord/cable to the AC adapter.  
Sample connecting the power cord/cable to the AC adapter  
Handling the cord on this product will expose you to lead, a  
chemical known to the State of California to cause birth defects  
or other reproductive harm. Wash hands after handling.  
_
+
2
Plug the AC adapter into the DC-IN on the back of the  
computer.  
Sample connecting the AC adapter to the computer  
Connect the power cord/cable to a live electrical outlet.  
3
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Getting Started  
Connecting to a power source  
49  
The AC power light on the indicator panel glows blue.  
Never tamper with the cord/cable or plug; never splice or alter  
a cord/cable; never bend or twist a cord/cable; never place  
heavy objects on a cord/cable; never place a cord/cable near a  
heat source; never run a cord/cable through a pinch point such  
as a door or window; never use nails, staples or similar  
objects to fasten or attach cord in place; never attempt to  
disassemble or repair an AC adapter or a Battery Charger.  
Doing any of the above may damage the cables, and/or result  
in a fire or electric shock, possibly resulting in serious injury.  
Never attempt to connect or disconnect a power plug with wet  
hands. Failure to follow this instruction could result in an  
electric shock, possibly resulting in serious injury.  
The computer’s main battery light gives you an indication of  
the main battery’s current charge:  
Glows amber while the main battery is being charged  
(AC adapter connected)  
Glows blue when the main battery is fully charged  
Is unlit when the main battery has discharged, the battery  
is not charging, or the AC adapter is not plugged into the  
computer or AC outlet  
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Getting Started  
Using the main battery  
50  
Flashes amber when the main battery charge is low and it  
is time to recharge the main battery or plug in the AC  
adapter  
If the AC power light flashes amber during charging,  
either the main battery is malfunctioning, or it is not  
receiving correct input from the AC power supply.  
NOTE  
Disconnect the AC power cord/cable and remove the  
main battery pack. See “Changing the main battery” on  
page 118 for information on replacing the main battery.  
Using the main battery  
Your computer came with its main battery already installed.  
Before using the main battery to power the computer you  
must first charge it.  
To charge the main battery, leave the computer plugged into a  
live wall outlet for several hours with the computer turned  
off. After that, the main battery will be completely charged  
and ready to power the computer.  
TECHNICAL NOTE: The RTC battery does not charge while the  
computer is turned off, even when AC power is attached.  
The RTC battery charges when the computer is powered on.  
For more information about installing or removing the main  
battery, see “Changing the main battery” on page 118.  
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Getting Started  
Using the computer for the first time  
51  
Using the computer for the first time  
The computer is now ready for you to turn it on and begin  
using it.  
Opening the display panel  
1
Slide the display latch to the right.  
2
Lift the display panel.  
Sample opening the display panel  
To avoid damaging the display panel, do not force it beyond  
the point where it moves easily and never lift the computer by  
the display panel.  
Small bright dots may appear on your screen display when  
you turn on your PC. Your display contains an extremely  
large number of thin-film transistors (TFT) and is  
manufactured using high-precision technology. Any small  
bright dots that may appear on your display are an intrinsic  
characteristic of the TFT manufacturing technology. Over a  
period of time, and depending on the usage of the computer,  
the brightness of the screen will deteriorate. This is also an  
intrinsic characteristic of the screen technology. When the  
computer is operated on battery power, the screen will dim  
and you may not be able to increase the brightness of the  
screen while on battery power.  
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Getting Started  
Using the computer for the first time  
52  
Your computer’s features and specifications  
Certain notebook chassis are designed to accommodate all  
possible configurations for an entire product Series. Your  
select model may not have all the features and specifications  
corresponding to all of the icons or switches shown on the  
notebook chassis, unless you have selected all those features.  
This information applies to all the features and icons  
described in this guide.  
Below are examples of some of the many possible icons used  
on your computer:  
Sample system icons  
Turning on the power  
To turn on the computer:  
1
Make sure any external devices (such as the AC adapter, if  
you plan to use AC power rather than battery power) are  
properly connected and ready.  
2
Check to ensure that all drives are empty.  
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Getting Started  
Adding memory (optional)  
53  
3
Press and hold the power button in until the on/off light  
on the system indicator panel glows blue—about one  
second.  
Sample turning on the power  
The preinstalled operating system will load automatically.  
When you turn on the computer for the first time, do not turn  
off the power again until the operating system has loaded  
completely.  
Adding memory (optional)  
HINT: To purchase additional memory modules, see the  
accessories information packaged with your system or visit  
Your computer comes with enough memory to run most of  
today’s popular applications. You may want to increase the  
computer’s memory if you use complex software or process  
large amounts of data.  
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Getting Started  
Adding memory (optional)  
54  
For more information on memory options, check the  
accessories information that came with your computer, or  
Before adding external devices or memory, Toshiba  
recommends setting up your software. See “Setting up your  
software” on page 44.  
NOTE  
Installing a memory module  
Additional memory modules can be installed in the memory  
module slots on the base of the computer. You will need a  
standard Phillips No. 1 screwdriver for this procedure.  
If you use the computer for a long time, the memory module  
will become hot. If this happens, let the module cool to room  
temperature before you replace it.  
To avoid damaging the computer’s screws, use a standard  
Phillips No. 1 screwdriver that is in good condition.  
Installing a memory module with the computer’s power on may  
damage the computer, the module, or both.  
The computer has two memory module slots. You can install  
one or two memory modules.  
Before you install or remove a memory module, turn off the  
computer using the Start menu. If you install or remove a  
memory module while the computer is in Standby or  
Hibernation mode, data will be lost.  
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Getting Started  
Adding memory (optional)  
55  
If the computer is on, begin at step 1; otherwise, skip to step  
3.  
1
If the computer is on, click Start, Turn off (or Shut Down,  
depending on the system).  
The Turn off computer window appears.  
Click Turn Off.  
2
The operating system turns off the computer.  
3
4
Unplug and remove any cables connected to the  
computer, including the AC adapter.  
Remove the main battery. For information on removing  
the main battery, see “Changing the main battery” on  
page 118.  
5
Close the display panel and turn the computer upside  
down to locate the memory module slot cover.  
Memory module slot cover  
Front of computer  
Sample locating the memory module slot cover  
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Getting Started  
Adding memory (optional)  
56  
6
Using a standard Phillips No. 1 screwdriver, unscrew the  
screw that secures the memory module slot cover.  
Front of computer  
Sample unscrewing the memory module slot cover  
7
8
Remove the memory slot cover.  
Place the screw and the cover in a safe place so that you  
can retrieve them later.  
Static electricity can damage the memory module. Before you  
handle the module, touch a grounded metal surface to  
discharge any static electricity you may have built up.  
To avoid damaging the memory module, be careful not to  
touch its pin connector on the side you insert into the  
computer.  
9
Remove the new memory module from its antistatic  
packaging.  
Avoid touching the connectors on the memory module or on  
the computer. Grease or dust on the connectors may cause  
memory access problems.  
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Getting Started  
Adding memory (optional)  
57  
10 Insert the memory module into the socket on the  
underside of the computer.  
Front of computer  
Sample inserting the memory module into the slot  
11 Hold the memory module by its edges so that the gold  
connector bar faces the slot, at approximately a 45o angle  
to the socket.  
clip  
clip  
Sample inserting the memory module into the socket  
12 Check that the module is inserted completely into the  
socket and lined up squarely with the socket clip.  
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Getting Started  
Adding memory (optional)  
58  
Sample aligning the module into the socket  
13 Gently press down on the memory module connector  
until the clips snap into place.  
Sample pressing down on the memory module  
Do not force the memory module into position. The memory  
module should be completely inserted into the socket and  
level when secured in place.  
The clips on either side of the memory module snap into place  
when the memory module is properly inserted.  
14 Replace the memory module slot cover and tighten the  
screw.  
15 Re-insert the main battery. For more information on  
inserting the main battery, see “Changing the main  
battery” on page 118.  
16 Turn the computer right side up.  
17 Reconnect the cables.  
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Getting Started  
Adding memory (optional)  
59  
18 Restart the computer.  
TECHNICAL NOTE: You must have at least one memory  
module installed for the computer to work.  
You can now continue setting up the computer. When the  
operating system has loaded, you can verify that the  
computer has recognized the additional memory module.  
computer, verify that the computer has recognized it correctly  
as described in “Checking total memory” on page 61.  
Removing a memory module  
If you need to remove a memory module:  
1
Complete steps 18 in “Installing a memory module” on  
page 54 to shut down the computer and open the memory  
module slot cover.  
Do not try to remove a memory module with the computer  
turned on. You can damage the computer and the memory  
module.  
Do not remove the memory module while the computer  
is in Standby or Hibernation mode. The computer could  
hang up the next time you turn it on and data in memory  
will be lost. In either of the above cases, the Standby  
configuration will not be saved.  
The following message appears when you turn on the  
power:  
Warning: Resume Failure  
Press Any Key To Continue  
If the computer hangs up when you turn it on, perform the  
following: Press the power button and hold it down for at least  
ten seconds, then turn the power on again.  
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Getting Started  
Adding memory (optional)  
60  
2
3
Pull the clips away from the memory module.  
The memory module pops up slightly.  
Gently lift the memory module to a 45 degree angle and  
slide it out of the slot.  
Sample removing the memory module  
4
5
Replace the memory module slot cover and tighten the screw.  
Re-insert the main battery. For more information on  
inserting the main battery, see “Changing the main  
battery” on page 118.  
6
7
8
Turn the computer right side up.  
Reconnect the cables.  
Restart the computer.  
TECHNICAL NOTE: You must have at least one memory  
module installed for the computer to work.  
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Getting Started  
Using the TouchPad™  
61  
Checking total memory  
When you add or remove a memory module, you can check  
that the computer has recognized the change. To do this:  
1
Click Start, Control Panel, Performance and  
Maintenance, and then System.  
2
The General tab view automatically appears and shows  
total memory.  
If the computer does not recognize the memory  
configuration, turn off the computer, remove the memory slot  
cover, and check that the module is inserted completely into  
the socket and lined up squarely with the socket clips.  
Using the TouchPad™  
The TouchPad, the small, smooth square cutout located in  
front of the keyboard, is sensitive to touch and enables you to  
move the cursor with the stroke of a finger. Simply move  
your finger on the TouchPad in the direction you would like  
to move the cursor:  
To move the cursor to the top of the page, push your  
finger forward on the TouchPad.  
To move the cursor to the bottom of the page, drag your  
finger toward yourself.  
To move the cursor to the right side of the page, slide  
your finger across the TouchPad from left to right.  
To move it to the left side, slide your finger from right to  
left.  
Because the TouchPad is much smaller than the display  
screen, moving your cursor across the screen often means  
having to move your finger several times across the TouchPad  
in the preferred direction.  
NOTE  
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Getting Started  
Using the TouchPad™  
62  
Once you have positioned your cursor, you can click it into  
place by either double-tapping the TouchPad or clicking the  
control buttons.  
Scrolling with the TouchPad™  
There are two active regions on the TouchPad that allow you  
to scroll as you would with any wheel device on a mouse or  
trackball.  
To scroll vertically, run your finger up or down along the right  
edge of the TouchPad. To scroll horizontally, run your finger  
along the bottom edge of the TouchPad. This feature can be  
disabled or changed in the Mouse Properties dialog box.  
Control buttons  
When a step instructs you to click or choose an item, move  
the cursor to the item, then press and release the primary  
(left-hand) button. To double-click, press the primary button  
twice in rapid succession. The primary button usually  
corresponds to the left mouse button.  
The function of the secondary (right-hand) button depends on  
the program you are using. It usually corresponds to the right  
mouse button. Check your program’s documentation to find  
whether it uses the right mouse button.  
Disabling or enabling the TouchPad  
The TouchPad is enabled by default. To change the enable/  
disable TouchPad setting:  
1
Click Start, and then Control Panel.  
The Control Panel window appears.  
Click Printers and Other Hardware.  
Click the Mouse icon.  
2
3
4
Click the TouchPAD ON/OFF tab.  
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Getting Started  
Using the TouchPad™  
63  
The TouchPAD ON/OFF tab view window appears.  
Sample TouchPAD ON/OFF screen  
5
6
7
Select Disable or Enable, whichever is appropriate.  
Click Apply.  
Click OK.  
The Mouse Properties window closes.  
Close the Printers and Other Hardware window.  
Close the Control Panel window.  
8
9
You can also use a hot key to disable or enable the TouchPad.  
See “Disabling or enabling the TouchPad or Dual Mode Pad”  
on page 232.  
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Getting Started  
Using the Dual Mode Pad  
64  
Using the Dual Mode Pad  
(Available on certain models)  
The Dual Mode Pad (available on certain models), the small  
square cutout located in front of the keyboard, is sensitive to  
touch. To move the cursor, simply move your finger on the  
Dual Mode Pad in the direction you would like to move the  
cursor:  
To move the cursor to the top of the page, push your  
finger forward on the Dual Mode Pad.  
To move the cursor to the bottom of the page, drag your  
finger toward yourself.  
To move the cursor to the right side of the page, slide  
your finger across the Dual Mode Pad from left to right.  
To move it to the left side, slide your finger from right to  
left.  
Because the Dual Mode Pad is much smaller than the display  
screen, moving your cursor across the screen often means  
having to move your finger several times across the Dual  
Mode Pad in the desired direction.  
NOTE  
You can avoid this by enabling EdgeMotion™. When this  
feature is enabled, the cursor continues moving when your  
finger reaches the edge of the Dual Mode Pad, and stops  
moving when you lift your finger. EdgeMotion™ can be  
enabled or changed in the Mouse Properties dialog box.  
Once you have positioned your cursor, you can either click it  
into place by double-tapping the Dual Mode Pad or clicking  
the control buttons.  
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Getting Started  
Using the Dual Mode Pad  
65  
Scrolling with the Dual Mode Pad  
There are two active regions on the Dual Mode Pad that allow  
you to scroll as you would with any wheel device on a mouse  
or trackball.  
To scroll vertically, run your finger up or down along the right  
edge of the Dual Mode Pad. To scroll horizontally, run your  
finger along the bottom edge of the Dual Mode Pad.  
The Dual Mode Pad also supports coasting, which helps you  
to scroll easily through long documents. When coasting is  
enabled, scrolling continues after you lift your finger from  
the Dual Mode Pad, then stops when you touch the Dual  
Mode Pad surface again.  
The scrolling and coasting features can be disabled or  
changed in the Mouse Properties dialog box.  
Using the Control buttons  
When a step instructs you to click or choose an item, move  
the cursor to the item, then press and release the primary  
(left-hand) button. To double-click, press the primary button  
twice in rapid succession. The primary button usually  
corresponds to the left mouse button.  
The function of the secondary (right-hand) button depends on  
the program you are using. It usually corresponds to the right  
mouse button. Check your program’s documentation to  
determine if it uses the right mouse button.  
Using Tap Zones  
The four corners of the Dual Mode Pad are called tap zones.  
You can configure each tap zone to perform one of the  
following actions when tapped:  
Open the Start Menu  
Open the current application’s menu  
Minimize the current application  
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Getting Started  
Using the Dual Mode Pad  
66  
Maximize the current application  
Run a program of your choice  
Tap zones can be enabled or changed in the Mouse Properties  
dialog box.  
Using the Virtual Buttons  
The Dual Mode Pad has six virtual buttons and a volume  
control bar. Each virtual button can be configured to start an  
application. The volume control bar is used to adjust the  
system volume level.  
Virtual  
Mode switch  
buttons  
button  
Volume  
control  
bar  
1
2
3
Virtual  
buttons  
Sample Virtual buttons on the Dual Mode Pad  
The virtual buttons at the top of the Dual Mode Pad have the  
following default settings:  
Left button: Opens the default email application  
Middle button: Opens the ConfigFree utility  
Right button: Prints the active window  
The other three virtual buttons have no default settings. You  
must configure these buttons before they can be used.  
In order to use the virtual buttons you must first enable dual  
mode. After that, you use the virtual buttons as follows:  
1
Tap the mode switch button to enable the virtual buttons.  
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Getting Started  
Using the Dual Mode Pad  
67  
2
3
Tap the virtual button assigned to the application you  
wish to launch, or slide your finger on the volume control  
bar to adjust the volume to the desired level.  
When the operation is complete, the Dual Mode Pad  
automatically disables the virtual buttons.  
The virtual buttons cannot be used until the mode switch  
button is tapped again.  
The virtual buttons and dual mode can be enabled or changed  
in the Mouse Properties dialog box.  
Disabling or enabling the Dual Mode Pad  
The Dual Mode Pad is enabled by default. To change the  
Dual Mode Pad setting:  
1
Click Start, Control Panel.  
The Control Panel window appears.  
Click Printers and Other Hardware.  
Click Mouse Properties.  
2
3
The Mouse Properties window appears.  
Click the Dual Mode Pad ON/OFF tab.  
The Dual Mode Pad ON/OFF tab appears.  
Select Disable or Enable, whichever is appropriate.  
Click Apply.  
4
5
6
7
Click OK.  
The Mouse Properties window closes.  
Close the Printers and Other Hardware window.  
8
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Getting Started  
68  
9
Close the Control Panel window.  
The Fn + F9 shortcut can be used to disable or enable the Dual  
Mode Pad (see “Disabling or enabling the TouchPad or Dual  
Mode Pad” on page 232).  
NOTE  
Using external display devices  
Your computer comes with a built-in LCD display, but you  
can also connect an external display device to the available  
video ports:  
An external monitor or projector via the RGB (monitor)  
port.  
A standard television, projector, or VCR/DVD recorder/  
player via the S-video Out port.  
A projector or a monitor via the DVI video port (DVI  
video port is available on some models).  
DVI stands for Digital Visual Interface, and is a standard for  
connecting computers to digital monitors.  
NOTE  
Before connecting a television, video projector, monitor or  
other external display device, configure your computer for  
the type of device you are connecting. To do this, refer to the  
documentation for your operating system and the device.  
Connecting an external monitor or projector  
You can easily attach an external monitor or projector to your  
computer if you need a larger screen. To do this:  
1
Connect the monitor’s video cable to the RGB (monitor) port  
on the back of the computer.  
2
Connect the device’s power cable to a live electrical  
outlet.  
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Getting Started  
Using external display devices  
69  
3
4
Turn on the external device.  
Set the display mode by pressing Fn + F5, or by  
configuring the Display Properties settings.  
Directing the display output when you turn on the computer  
Once you have connected an external display device, you can  
choose to use the internal display only, the external device  
only, or both simultaneously. The quickest way to change the  
display output settings is to use the display hot key (Fn + F5):  
1
2
Press Fn and F5 simultaneously.  
While holding down Fn, press F5 repeatedly until the  
setting you want takes effect. Briefly pause each time you  
press the F5 key to allow time for the display to change.  
This hot key cycles through the settings in the following  
order:  
Built-in display only  
Built-in display and external monitor simultaneously  
External monitor only  
TV  
TV and built-in display  
DVI appears if you have a projector or a monitor  
connected to the DVI video port (DVI is available on  
some models)  
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Getting Started  
Using an external keyboard  
70  
3
Release the Fn key.  
TECHNICAL NOTE: You can also change these settings using  
the Display Properties Box.  
Set the option for the video controller by clicking Start, Control  
Panel, Appearance and Themes, and then Display. Choose the  
Settings tab, click the Advanced button, select Display Device,  
select the applicable Monitor type, and click Apply or OK.  
Adjusting the quality of the external display  
To obtain the best picture quality from your television (or  
other video display device), you may need to adjust the video  
settings. See the video device documentation for additional  
configuration steps.  
TECHNICAL NOTE: To use one of the simultaneous modes,  
you must set the resolution of the internal display panel to  
match the resolution of the external display device. The  
external display device must support a resolution of 800 X 600  
or higher.  
Using an external keyboard  
If you prefer to use a full-size keyboard, you can attach one to  
your computer. The computer’s USB ports support any USB-  
compatible keyboard.  
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Getting Started  
Using a mouse  
71  
Using a mouse  
You may want to use a mouse instead of the computer’s built-  
in Dual Mode Pad. You can use a USB-compatible mouse.  
After logging on to your system, the mouse cursor may move  
to the upper-right side of the screen. If this occurs, push the  
Esc or Windows key to return it to its original position.  
NOTE  
Connecting a printer  
Your printer documentation may require you to install the printer  
NOTE  
software before physically connecting the printer to your  
computer. If you do not install the software as instructed by the  
printer manufacturer, the printer may not function correctly.  
Read the documentation that came with your printer. Follow the  
manufacturer’s instructions when connecting a local printer.  
You can connect a USB-compatible printer to your computer  
through the USB ports. To determine if the printer is USB-  
compatible, check its documentation.  
To make the connection, you need a suitable USB cable  
which may come with your printer. If a USB cable was not  
included with your printer, you can purchase one from a  
computer or electronics store.  
If your printer supports Plug and Play, your computer will  
automatically recognize the printer; the printer is then ready  
for use. Refer to your printer documentation for further  
instructions.  
TECHNICAL NOTE: To determine if your printer supports Plug  
and Play, check its documentation.  
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Getting Started  
Connecting a printer  
72  
If your printer does not support Plug and Play, you must set  
up the printer as described in the “Setting up your printer” on  
page 72.  
To connect a USB printer to your computer:  
1
Connect the printer cable to the printer and then connect the  
other end to one of the computer’s USB ports.  
2
Plug the printer’s power cable into a live electrical outlet.  
Setting up your printer  
Some printers require a specific installation process. Refer to  
your printer installation guide for instructions before  
completing the following procedure.  
NOTE  
If your printer does not support Plug and Play, follow these  
steps to set it up for the first time. You only need to set up the  
printer once.  
1
Click Start, Printers and Faxes.  
The Printers and Faxes window appears.  
Click Add a printer.  
2
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Getting Started  
Connecting an optional external diskette drive  
73  
The Add Printer Wizard appears.  
Sample Add Printer Wizard  
3
Follow the on-screen instructions to set up your printer.  
Connecting an optional external diskette drive  
Some operations, such as creating a password service  
diskette, require a diskette drive designed for use with 3.5-  
inch diskettes.  
Sample optional external USB diskette drive  
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Getting Started  
Turning off the computer  
74  
To connect an optional external USB diskette drive, connect  
the cable to one of the computer’s USB ports.  
Sample connecting an optional external USB diskette drive  
Turning off the computer  
Pressing the power button before shutting down the  
Windows® operating system could cause you to lose your  
work. Make sure the system indicator panel’s disk light and the  
drive-in-use light are off. If you turn off the power while a disk  
is being accessed, you may lose data or damage the disk and/  
or drive.  
It is a good idea to turn off your computer when you are not  
using it for a while.  
If you are using the computer for the first time, leave the  
computer plugged into a power source (even though the  
computer is off) to fully charge the main battery.  
Options for turning off the computer  
Depending on the operating system installed, you have up to  
four options when you turn off the computer: Turn Off or  
Shut Down, Hibernate, and Standby. Each option has its  
advantages.  
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Getting Started  
Turning off the computer  
75  
Turn Off or Shut Down  
Factors to consider when choosing either Turn Off or Shut  
Down:  
Use the Turn Off command if you are using Windows®  
XP Home, or either Windows® XP Professional or  
Windows® XP Media Center Edition (MCE) and are not  
connected to a domain server.  
Use the Shut Down command if you are using Windows®  
XP Professional or Windows® XP Media Center Edition  
(MCE) and are connected to a domain server.  
If you have work in progress and are not connected to a  
network, use the Windows® Standby or Hibernate  
commands to save your system settings so that when you  
turn on the computer again, you will automatically return  
to where you left off.  
TECHNICAL NOTE: Before using any of these options to shut  
down or turn off your computer, save your files and make sure  
the disk activity lights are off.  
If you change your mind and decide to continue working after  
all, wait a few seconds before turning the computer on again.  
Hibernation mode  
Hibernation mode shuts the computer down completely, but it  
first saves the current state of the computer to the hard disk.  
Since Hibernation mode does not require power to maintain  
the saved information, system settings are retained  
indefinitely.  
Factors to consider when choosing Hibernation:  
While in Hibernation mode, the computer uses no main  
battery power.  
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Getting Started  
Turning off the computer  
76  
Because the state of the system is stored on the hard disk,  
no data is lost if the main battery discharges.  
When starting up again, Hibernation takes less time and  
consumes less main battery power than does turning off  
the computer.  
Since information is being retrieved from the hard disk  
rather than from memory, restarting from Hibernation  
power to start up than when restarting from Standby.  
When starting up again, the computer returns to the state  
in which you left it, including all open programs and files  
you were using.  
For information on placing your computer into, and  
configuring your computer for, Hibernation mode see “Using  
and configuring Hibernation mode” on page 78.  
Standby mode  
The Standby command places the computer into a power-  
saving mode. Standby holds the current state of the computer  
in system memory (RAM) so that, when you restart the  
computer, you can continue working from where you left off.  
Factors to consider when choosing Standby:  
While in Standby mode, the computer uses some main  
battery power.  
The Standby command does not store unsaved  
information on your hard disk. You should save your  
work before putting your computer on Standby.  
Restarting from Standby takes less time and consumes  
less main battery power than restarting from turning off  
the computer or using Hibernation mode.  
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Getting Started  
Turning off the computer  
77  
When starting up again, the computer returns to the mode  
in which you left it, including all open programs and files  
you were using.  
If you power down using the Standby command and the main  
battery discharges fully, your unsaved information will be lost.  
Be sure to save your work first.  
For information on using Standby, see “Using and  
configuring Standby mode” on page 79.  
Using the Turn Off Computer or Shut Down commands  
Depending on the operating system installed, use the  
following steps to turn off your computer.  
Turn Off  
For Windows® XP operating system when not connected to a  
domain server, follow these steps to turn off the computer:  
1
Click Start, select Turn off computer.  
The Turn off computer dialog box appears.  
Sample Turn off computer Windows® dialog box  
2
Click Turn Off.  
The computer shuts down completely.  
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Getting Started  
Turning off the computer  
78  
Shut Down  
For Windows® XP Professional or Windows® XP MCE when  
connected to a domain server, follow these steps to turn off  
the computer:  
1
Click the Start button, then Shut down.  
The Shut Down Windows® dialog box appears.  
Select Shut down from the drop-down list.  
Click OK.  
2
3
The computer shuts down completely.  
Restarting your computer  
To start the computer up again, press the power button until  
the on/off light glows blue.  
If you turn off the computer by closing the display panel, you  
can start it again by opening the display panel.  
Using and configuring Hibernation mode  
To turn off the computer using the Hibernation command,  
click Start, Turn off computer, and select Hibernate.  
Sample Turn off computer Windows® dialog box  
The computer saves the state of all open programs and files,  
turns off the display, and then turns off.  
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Getting Started  
Turning off the computer  
79  
Configuring Hibernation mode options  
pressing the power button or closing the display panel. You  
can also specify an amount of time after which the computer  
automatically goes into Hibernation mode.  
To use any of these methods, you first need to enable them in  
the Power Options Properties window. For information on  
configuring the power options, see “Power Schemes” on  
page 116.  
Once the computer is configured, you can place it into  
Hibernation mode by either pressing the power button or  
closing the display panel, depending on the Hibernation  
options set.  
Starting again from Hibernation mode  
To start up the computer from Hibernation mode, press the  
power button until the on/off light glows blue. The computer  
returns to the screen(s) you were using.  
If you put the computer in Hibernation mode by closing the  
display panel, you can start it again by opening the display  
panel.  
Using and configuring Standby mode  
To turn off the computer using the Standby command, click  
Start, Turn off computer, and select Stand By.  
Sample Turn off computer Windows® dialog box  
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Getting Started  
Turning off the computer  
80  
The computer saves the status of all open programs and files,  
turns off the display, and enters into a low-power mode. The  
on/off light blinks amber indicating the computer is in  
Standby mode.  
Configuring Standby mode options  
You can place the computer into Standby mode by either  
pressing the power button or closing the display panel. You  
can also specify an amount of time after which the computer  
automatically goes into Standby mode.  
To use any of these methods, you first need to enable them in  
the Power Options Properties window. For information on  
configuring the power options, see “Power Schemes” on  
page 116.  
Once the computer is configured, you can place it into  
Standby mode by either pressing the power button or closing  
the display panel, depending on the Standby options set.  
Starting again from Standby mode  
To start up the computer from Standby mode, press the power  
button until the on/off light glows blue. The computer returns  
to the screen(s) you were using.  
If you place the computer in Standby mode by closing the  
display panel, you can start it again by opening the display  
panel.  
Closing the display panel  
After you have turned off the computer, close the display  
panel to keep dust and dirt out of the computer.  
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Getting Started  
Caring for your computer  
Caring for your computer  
This section gives tips on cleaning and moving your  
computer. For information about taking care of your  
computer’s battery, see “Running the computer on battery  
power” on page 105.  
Cleaning the computer  
Keep liquids, including cleaning fluid, out of the computer’s  
keyboard, speaker grille, and other openings. Never spray  
cleaner directly onto the computer. Never use harsh or caustic  
chemical products to clean the computer.  
To keep your computer clean, gently wipe the display panel  
and exterior case with a lightly dampened cloth.  
Moving the computer  
Before moving your computer, even across the room, make  
sure all disk activity has ended (the drive in-use light stops  
glowing) and all external peripheral cables are disconnected.  
Do not pick up the computer by its display panel or by the  
back (where the ports are located). Doing so could damage the  
system.  
Using a computer lock  
You may want to secure your computer to a heavy object such  
as your desk. The easiest way to do this is to purchase an  
optional computer lock cable. For more information on  
purchasing a cable lock. visit accessories.toshiba.com.  
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Getting Started  
Caring for your computer  
82  
Sample computer lock cable  
To secure the computer:  
1
Wrap the cable through or around some part of a heavy  
object.  
Make sure there is no way for a potential thief to slip the cable  
off the object.  
2
3
Pass the locking end through the loop.  
Insert the cable’s locking end into the security lock slot  
on the back of your computer, then engage the locking  
device.  
The computer is now securely locked.  
Sample locking the computer  
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Chapter 2  
Learning the Basics  
This chapter gives some computing tips and provides  
important information about basic features.  
Computing tips  
Save your work frequently.  
Your work stays in the computer’s temporary memory  
until you save it to the disk. If the network you are using  
goes down and you must restart your computer to  
reconnect, or your battery runs out of charge while you  
are working, you will lose all work since you last saved.  
See “Saving your work” on page 90 for further  
information.  
HINT: Some programs have an automatic save feature that can  
be activated. This feature saves your file to the hard disk at  
preset intervals. See your software documentation for details.  
83  
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Learning the Basics  
Computing tips  
84  
Back up your files to disks (or other removable media) on  
a regular basis. Label the backup copies clearly and store  
them in a safe place.  
It is easy to put off backing up because it takes time.  
However, if your hard disk suddenly fails, you will lose  
all the data on it unless you have a separate backup copy.  
Use Error-checking and Disk Defragmenter regularly to  
conserve disk space and improve performance.  
Scan all new files for viruses.  
This precaution is especially important for files you  
receive via diskette, email, or download from the  
Internet.  
Take frequent breaks to avoid repetitive-motion injuries  
and eyestrain.  
Do not turn off the computer if a drive indicator light  
indicates a drive is active.  
Turning off the computer while it is reading from or  
writing to a disk may damage the disk, the drive, or both.  
Before turning off the computer, use the Turn off  
computer command or Standby command. See “Turning  
off the computer” on page 74 to learn more about  
Standby.  
®
The Windows XP operating system records information, such  
NOTE  
as your desktop setup, during its shutdown procedure. If you  
®
do not let the Windows XP operating system shut down  
normally, details such as new icon positions may be lost.  
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Learning the Basics  
Using the keyboard  
85  
Using the keyboard  
Your computer’s keyboard contains character keys, control  
keys, function keys, and special Windows® keys, providing all  
the functionality of a full-size keyboard.  
Sample keyboard  
Character keys  
Typing with the character keys is very much like typing on a  
typewriter, except that:  
The space bar creates a space character instead of just  
passing over an area of the page.  
The lowercase letter l (el) and the number 1 are not  
interchangeable.  
The uppercase letter O and the number 0 are not  
interchangeable.  
Ctrl, Fn, and Alt keys  
Ctrl  
Fn  
Alt  
Sample Ctrl, Fn, and Alt keys  
The Ctrl, Fn, and Alt keys do different things depending on the  
program you are using. For more information, see your  
program documentation.  
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Learning the Basics  
Using the keyboard  
86  
Function keys  
The function keys (not to be confused with the Fn key) are the  
12 keys at the top of the keyboard.  
F1 through F12 are called function keys because they execute  
programmed functions when pressed. Used in combination  
with the Fn key, function keys marked with icons execute  
specific functions on the computer. For example, Fn+F9 turns  
off the Dual Mode Pad. For more information, see  
“TOSHIBA Hotkey Utility” on page 160, or “Hot Keys” on  
page 225.  
Windows special keys  
Windows key  
Application key  
Sample Windows special keys  
Your computer’s keyboard has two keys that have special  
functions in Windows:  
Windows key—Opens the Start menu  
Application key—Has a similar function as the  
secondary mouse button  
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Learning the Basics  
Starting a program  
87  
Starting a program  
The easiest way to start a program is to double-click the name  
of the file that contains the information you want to work on.  
To find the file, use My Computer or Windows® Explorer.  
If you prefer to open the program first, you have four options.  
You can:  
Double-click the icon for the program on your desktop  
Use the Start menu  
Use Windows® Explorer or My Computer to locate the  
program file  
Use the Run dialog box  
The next three sections explain how to start a program from  
the Start menu, Explorer and the Run dialog box.  
Starting a program from the Start menu  
When you install a program, the operating system usually  
puts an icon in the All Programs menu. To start a program  
that has an icon in the All Programs menu, follow these steps,  
which use the Windows® WordPad program as an example:  
1
Click Start, then All Programs.  
The Windows® XP operating system displays the All  
Programs menu, which lists programs and program  
groups. If your program is listed, go to step 3, otherwise,  
continue with step 2.  
2
Point to the program group, in this example, Accessories.  
The Accessories menu is displayed.  
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Learning the Basics  
Starting a program  
88  
If a program is not listed in the All Programs menu, you  
can start it from Windows® Explorer. Windows® Explorer  
gives you a view of your computer’s contents as a  
hierarchy or “tree.” You can easily see the content of each  
drive and folder on your computer. To use this method,  
you should know the file name and location of the  
program’s executable file (this file ends with .exe).  
3
Click the program, in this example, WordPad.  
WordPad opens.  
To close the program, click the Close button in the  
upper-right corner of the program’s window.  
Starting a program from Windows® Explorer  
If a program is not listed in the All Programs menu, you can  
start it from Windows® Explorer. Windows® Explorer gives  
you a view of your computer’s contents as a hierarchy or  
“tree.” You can easily see the contents of each drive and  
folder on your computer. To use this method, you should  
know the file name and location of the program’s executable  
file (this file ends with .exe).  
This example opens WordPad using Windows Explorer.  
1
2
3
4
5
Click Start, then All Programs.  
Click Accessories.  
Click Windows Explorer.  
Click My Computer to expand the window.  
In the left part of the window, click the line that ends in  
“(C:).”  
6
In the left part of the window, under the C: icon, double-  
click the folder containing the program, in this case  
Program Files.  
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Learning the Basics  
Starting a program  
89  
Windows® Explorer shows the contents of the Program  
Files folder on the right side of the window. The left side  
of the window shows all the folders contained within the  
Program Files folder.  
7
8
In the left part of the window, click Windows NT.  
Click Accessories.  
Windows® Explorer shows the contents of the  
Accessories folder on the right side of the window.  
9
In the right part of the window, double-click WordPad.  
The operating system opens WordPad.  
To close the program, click the Close button in the  
upper-right corner of the program’s window.  
Starting a program from the Run dialog box  
This example uses the Run command to start WordPad:  
1
Click Start, then Run.  
The Run dialog box appears.  
Sample Run dialog box  
2
In the Run dialog box:  
For a program in the Windows NT folder, type just  
®
the program name. Otherwise, if you know the  
program’s location, type the full file path. Then click  
OK.  
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Learning the Basics  
Saving your work  
90  
If you do not know the program’s location, you can  
search for it by clicking Start, and then Search.  
When the Search screen displays, follow the  
displayed instructions.  
3
Type WordPad in the Open text box and press Enter.  
HINT: To run the same program again, click the arrow to the  
right of the text box and select the command line from the  
drop-down list.  
Saving your work  
Before you turn off the computer, save your work on the hard  
disk drive or diskette/CD. This is one of the most important  
rules of computing.  
TECHNICAL NOTE: Save your data even when you are using  
the Standby command, in case the main battery discharges  
before you return to work.  
Saving documents is quick and easy, so it is a good idea to get  
in the habit of saving frequently.  
Many programs offer a feature that saves documents at  
regular intervals. Check your program’s documentation to see  
if it has an automatic save feature.  
Saving files  
1
On the File menu of your Windows® program, click Save.  
If you are working with a document that already has a file  
name, this is all you need to do. If you created a new  
document, your program displays a Save As dialog box.  
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Learning the Basics  
Saving your work  
91  
Use this dialog box to specify where to store the  
document and to give it a file name.  
Sample Save As dialog box  
2
3
Choose the drive and folder where you want your file to  
be stored.  
Type a file name, then click Save.  
HINT: To make another copy of the file you are currently  
working with, choose Save As from the File menu and give the  
new file a different name.  
File names  
The Windows XP operating system supports long file names  
which can contain up to 255 characters and can include  
spaces. Some applications do not support long file names and  
require file names limited to no more than eight characters.  
You may use all the letters and numbers on the keyboard plus  
these characters: _ ^ $ ~ ! # % & { } ( ) @ and '. File names  
are not case-sensitive.  
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Learning the Basics  
Printing your work  
92  
Using a file extension  
Most programs assign an extension to the file name that  
identifies the file as being created in the program with a  
particular format. For example, Microsoft Word saves files  
with a .doc extension. Any file name with an extension of  
“.doc” is assumed to be a Microsoft Word file. Creating your  
own extension is usually unwise, since the program is  
unlikely to recognize a strange extension and may refuse to  
handle your file correctly.  
TECHNICAL NOTE: By default, the Windows® XP operating  
system does not show file extensions. For information on  
showing or hiding file extensions, see your Windows® XP  
online help.  
Printing your work  
Ensure the operating system is set up for your printer as  
described in “Setting up your printer” on page 72.  
HINT: You only need to set up the printer the first time you  
connect it. If you use more than one printer or are changing  
®
printers, you will need to set up the Windows XP operating  
system to run with the additional printer(s).  
To print a file:  
1
2
If your printer is not on, turn it on.  
Open the File menu of your Windows® program and click  
Print.  
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Learning the Basics  
Backing up your work  
93  
The program displays a Print dialog box.  
Sample Print dialog box  
3
4
Specify the print parameters. For example, the range of  
pages and number of copies to print.  
Click Print.  
Backing up your work  
your computer. You can back up your files to different types  
of media such as CDs, DVDs, diskettes, or to a network, if  
available.  
To back up several files at one time, use the Microsoft®  
Windows® backup program preinstalled on the computer’s  
hard disk. For more information, see “Backing up your data  
to CDs with Windows XP” on page 217.  
HINT: Backing up all the files on your hard disk may take a  
considerable amount of time and multiple CDs/DVDs. You  
may prefer to use a high-capacity backup system, such as an  
external hard drive.  
Small files can be backed up on diskettes if an optional  
external diskette drive is available.  
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Learning the Basics  
Using the CD-RW/DVD-ROM or multi-function drive  
94  
Restoring your work  
To restore information from your backup media to your hard  
disk, use the Restore page in the backup program. Look in the  
online Help or your operating system documentation for  
information on restoring files.  
TECHNICAL NOTE: When restoring files, the backup program  
prompts you if you try to overwrite a file that already exists on  
the hard disk. Make sure the backup version is the one you  
want before overwriting the existing file.  
Using the CD-RW/DVD-ROM or multi-function  
drive  
Optical storage has become the preferred medium for  
software, music, and video. Digital versatile discs (DVDs)  
provide a significant increase in data storage and support  
features that are not available on any other video platform.  
These features include wide-screen movies, multiple  
language tracks, digital surround sound, multiple camera  
angles, and interactive menus.  
For these reasons, your computer may come with a CD-RW/  
DVD-ROM or multi-function drive.  
TECHNICAL NOTE: Your CD-RW/DVD-ROM or multi-function  
drive is set to play region 1 (North America) DVD-ROMs. If  
you play a DVD disc from another region, the drive will  
automatically change to play in the format of the other region.  
The drive will allow you to change regions four times. On the  
fourth change, the region will be “locked in.” That is, the drive  
will only play DVDs from that last region. Note that changing  
from region 1 to region 2 and back to region 1 is counted as  
two changes.  
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Learning the Basics  
Using the CD-RW/DVD-ROM or multi-function drive  
95  
For optimum DVD performance, it is recommended that you  
play DVDs while running the computer on AC power.  
NOTE  
CD-RW/DVD-ROM or multi-function drive components  
The CD-RW/DVD-ROM or multi-function drive is located on  
the right side of the computer.  
Your CD-RW/DVD-ROM or multi-function drive may look  
like this:  
Drive in-use indicator light  
Eject button  
Manual eject hole  
Sample CD-RW/DVD-ROM or multi-function drive  
Drive in-use indicator light—Indicates when the drive is in  
use.  
Eject button—Press to release the disc tray.  
Do not press the eject button or turn off the computer while the  
Drive in-use indicator light is glowing. Doing so could  
damage the disc or the drive.  
When the disc tray is open, be careful not to touch the lens or  
the area around it. Doing so could cause the drive to  
malfunction.  
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Learning the Basics  
Using the CD-RW/DVD-ROM or multi-function drive  
96  
Manual eject hole—Use if you need to release the disc tray  
when the power is off. Use a straightened paper clip or other  
narrow object to press the manual eject button located inside  
the hole.  
Never use a pencil to press the manual eject button. Pencil  
lead can break off inside the computer and damage it.  
Media Control Buttons  
The CD/DVD control buttons located above the keyboard let  
you power on the computer, access the Internet when the  
computer is on, and play audio CDs or DVD movies when the  
computer is off. You can also use them to play CDs and  
DVDs when the computer is on.  
Next track button  
Internet button  
Previous track button  
Stop button  
CD/DVD button  
Play/pause button  
Sample Media Control Buttons  
The Internet button lets you access the Internet when the  
computer is on.  
The CD/DVD button activates a media playing application  
that can play audio CDs or DVD movies.  
The following chart describes the CD/DVD button  
functionality.  
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Learning the Basics  
Using the CD-RW/DVD-ROM or multi-function drive  
97  
Power is off or the  
computer is in  
If a CD is in the drive, the system  
operates as a stand-alone CD player.  
Hibernation mode and  
you press the CD/DVD  
button  
If a DVD is in the drive, the system  
operates as a stand-alone DVD movie  
player  
Operating system is  
running or the computer  
is in Standby mode and  
you press the CD/DVD  
button  
If a CD is in the drive, the Windows  
Media® Player starts and the audio CD  
begins to play.  
If a DVD is in the drive, WinDVD™  
starts and the DVD begins to play.  
The play/pause button starts playing the disc or makes it  
pause if currently playing.  
The stop button stops a disc that is currently playing.  
The previous track button returns to the preceding track on  
the disc.  
The next track button skips to the following track on the  
disc.  
Inserting a compact disc  
To insert a compact disc into the drive:  
1
2
3
Make sure the computer is turned on.  
Make sure the in-use indicator light is off.  
Press the drive’s eject button.  
The disc tray slides partially out of the drive (about 1  
inch).  
HINT: The drive will not open if the computer’s power is off.  
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Learning the Basics  
Using the CD-RW/DVD-ROM or multi-function drive  
98  
4
Grasp the tray and pull it fully open.  
Sample drive tray fully extended  
5
Hold the disc by its edges and check that it is free of dust.  
If the disc is dusty, clean it as described in “Caring for  
CD or DVD Discs” on page 103.  
6
Place the disc carefully in the disc tray, label side up.  
Sample positioning the disc in the drive  
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Learning the Basics  
Using the CD-RW/DVD-ROM or multi-function drive  
99  
7
Gently press the disc onto the center spindle until it clicks  
into place.  
Handle DVDs and CDs carefully, making contact only with the  
center hole and edge. Do not touch the surface of the disc. Do  
not stack discs. If you incorrectly handle the discs, you could  
lose data.  
8
9
Make sure the disc is completely on the spindle and is  
lying flat on the tray.  
If you insert the disc incorrectly, it may jam the drive. If this  
happens, contact Toshiba support for assistance.  
Push the disc tray in by pressing gently on the center of  
the tray until it clicks into place.  
You are ready to use the disc.  
Playing an audio CD  
Insert an audio CD and close the disc tray.  
If the computer is turned on, Windows Media® Player opens  
and the CD begins to play. You can use the Windows Media  
Player program to control the CD.  
To access the Windows Media Player, you can open it  
through the Start menu or activate it from the taskbar.  
When using Windows Media Player, your system may not be  
able to activate Standby or Hibernation modes. To prevent this  
from occurring, close Windows Media Player before you select  
Standby or Hibernation mode.  
NOTE  
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Learning the Basics  
Using the CD-RW/DVD-ROM or multi-function drive  
100  
Stop button  
Play/pause button  
Sample Windows Media Player screen  
The Windows Media Player control panel works much like an  
ordinary compact disc player:  
To play the CD or to pause, click the Play/pause button.  
To stop the CD, click the Stop button.  
Before putting on headphones to listen to an audio CD, turn  
the volume dial down. Do not set the volume too high when  
using the headphones. Continuous exposure to loud sound  
can harm your hearing.  
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Learning the Basics  
Using the CD-RW/DVD-ROM or multi-function drive  
101  
Playing CDs using Auto-Run  
If you insert a CD into the CD-RW/DVD-ROM or multi-  
function drive and the Auto-Run feature does not  
automatically start your disc, try launching the CD manually.  
To do this, follow these steps:  
1
2
Open the Start menu and select My Computer.  
Click the CD-RW/DVD-ROM or multi-function drive  
icon.  
The disc drive will run the CD.  
If your disc does not run using this method, try using an  
application that is associated with the media on the disc. For  
example, if it is a music CD, open Windows® Media Player  
and use it to select and then play the CD. For other types of  
media, use the associated software to open the files on the  
disc.  
Creating a CD  
Depending on the configuration, your computer may come  
with a multi-function drive that allows you to:  
Play pre-recorded DVDs  
Play pre-recorded CDs  
Read and write data (depending on your system  
configuration) and music files to CD-Recordable (CD-R)  
and CD-Rewritable (CD-RW) discs; and DVD±R/±RW  
or DVD RAM discs.  
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Learning the Basics  
Using the CD-RW/DVD-ROM or multi-function drive  
102  
Due to manufacturing and quality variations in third party  
optical media (e.g., CD or DVD) or optical media  
players/recorders, in certain cases, your Toshiba optical  
drive may not record on certain optical media that bear  
the applicable logo, or playback optical media recorded  
by other PCs or optical media recorders. Additionally,  
certain optical media recorded on your optical drive may  
not playback or operate properly on other PCs or optical  
media players. These problems are not due to any defect  
in your Toshiba PC or optical drive. Please refer to your  
PC's product specification for listing of specific format  
compatibilities.  
NOTE  
Copy protection technology may also prevent or limit  
recording or viewing of certain optical media.  
For details on how to use the software, please refer to the  
respective Online Help menus.  
Removing a disc with the computer on  
To remove a compact disc (CD or DVD) with the computer  
turned on:  
1
Press the eject button on the drive.  
Do not press the eject button while the in-use indicator light is  
glowing. Doing so could damage the disc or the drive.  
Also, if the disc is still spinning when you open the disc tray,  
wait for it to stop spinning before you remove it.  
2
Pull the tray out until it is fully open, remove the disc,  
and place it in its protective cover.  
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Learning the Basics  
Using the CD-RW/DVD-ROM or multi-function drive  
103  
3
Gently push the tray in to close it.  
Removing a disc with the computer off  
1
Insert a slender object, such as a straightened paper clip, into  
the manual eject hole.  
The disc tray slides partially out of the drive (about 1  
inch).  
Never use a pencil to press the manual eject button. Pencil  
lead can break off inside the computer and damage it.  
2
3
Pull the tray out until it is fully open, remove the disc,  
and place it in its protective cover.  
Gently push the tray in to close it.  
Caring for CD or DVD Discs  
Store your discs in their original containers to protect  
them from scratches and keep them clean.  
Do not bend a disc or place heavy objects on top of it.  
Do not apply a label to or otherwise mar the surface of a  
disc.  
Hold a disc by its outside edge. Fingerprints on the  
surface can prevent the CD-RW/DVD-ROM or multi-  
function drive from reading the data properly.  
Do not expose discs to direct sunlight or extreme heat or  
cold.  
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Learning the Basics  
Toshiba’s online resources  
104  
To clean a disc that is dirty, wipe it with a clean, dry  
cloth. The most efficient method to clean it is to start  
from the center of the disc and wipe toward the outward  
edge (not in a circle). If necessary, moisten the cloth with  
water or a neutral cleaner (not benzine or rubbing  
alcohol). Let the disc dry completely before inserting it in  
the drive.  
Toshiba’s online resources  
Toshiba maintains a number of online sites to which you can  
connect. These sites provide information about Toshiba  
products, give help with technical questions and keep you up  
to date with future upgrades. For more information, see  
“Contacting Toshiba” on page 222.  
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Chapter 3  
Mobile Computing  
This chapter covers all aspects of using your computer while  
traveling.  
Toshiba’s energy-saver design  
Your computer enters a low-power suspension mode when it  
is not being used, thereby conserving energy and saving  
money in the process. It has a number of other features that  
enhance its energy efficiency.  
Many of these energy-saving features have been set by  
Toshiba. We recommend you leave these features active,  
allowing your computer to operate at its maximum energy  
efficiency, so that you can use it for longer periods while  
traveling.  
Running the computer on battery power  
The computer contains a removable Lithium-Ion (Li-Ion)  
high-capacity battery that provides power when you are away  
from an AC outlet. You can recharge it many times.  
105  
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Mobile Computing  
Running the computer on battery power  
106  
Battery Notice  
Battery life may vary considerably from specifications  
depending on product model, configuration, applications,  
power management settings and features utilized, as well as  
the natural performance variations produced by the design of  
individual components. Published battery life numbers are  
achieved on select models and configurations tested by  
Toshiba at the time of publication. Recharge time varies  
depending on usage. Battery may not charge while the  
computer is consuming full power.  
After a period of time, the battery will lose its ability to  
perform at maximum capacity and will need to be replaced.  
pack, see the accessories information that shipped with your  
computer or visit the Toshiba Web site at  
To ensure that the battery maintains its maximum capacity,  
operate the computer on battery power at least once a month  
until the battery is fully discharged. Please see “Maximizing  
battery life” on page 123 for procedures. If the computer is  
continuously operated on AC power, either through an AC  
adapter or a docking station (if applicable to your system), for  
an extended period (more than a month), the battery may fail  
to retain a charge. This may shorten the life of the battery, and  
the battery light may not indicate a low-battery condition.  
For optimum DVD performance, it is recommended that you  
play DVDs while running the computer on AC power.  
NOTE  
The computer also has an internal real-time-clock (RTC)  
battery.  
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Mobile Computing  
Running the computer on battery power  
107  
The RTC battery powers the RTC memory that stores your  
system configuration settings and the current time and date  
information. It maintains this information for up to a month  
while the computer is turned off.  
TECHNICAL NOTE: The RTC battery does not charge while the  
computer is turned off, even when the AC adapter is charging  
the computer.  
The RTC battery charges only while the computer is powered  
on.  
Power management  
Your computer ships with the power management options  
preset to a configuration that will provide the most stable  
operating environment and optimum system performance for  
both AC power and battery modes.  
Changes to these settings may result in system performance  
or stability issues. Users who are not completely familiar with  
the power management component of the system should use  
the preset configuration. For assistance with setup changes,  
contact Toshiba’s Global Support Centre.  
Using additional batteries  
In addition to the main battery, you may also have an optional  
second battery (not included with your computer). If you  
travel and need to work for many hours without an AC power  
source you can purchase an optional battery module. You can  
then replace a discharged main battery and continue working.  
For more information on batteries and accessories, see  
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Mobile Computing  
Charging batteries  
108  
Charging batteries  
The main battery needs to be charged before you can use it to  
power the computer.  
Never leave batteries in the battery charger for more than  
a week at a time. Doing so may reduce the potential  
charge of the battery.  
Use only battery chargers designed to work with your  
notebook computer. You can order a Toshiba battery  
charger from Toshiba’s Web site at  
Battery charge time may vary depending on the applications,  
power management settings, and features used.  
NOTE  
Charging the main battery  
To charge the main battery while it is in your computer, plug  
the computer into a live electrical outlet. The main battery  
charges whether the computer is on or off.  
TECHNICAL NOTE: When your computer is using all of the  
power provided by the AC adapter to run applications,  
features, and devices, the recharging of the battery cannot  
occur. Your computer’s Power Options Properties can be used  
to select a power level setting that reduces the power required  
for system operation and will allow the battery to recharge.  
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Mobile Computing  
Charging batteries  
109  
The main battery may not start charging immediately under  
the following conditions:  
The battery is extremely hot or cold.  
To ensure that the battery charges to its full capacity, wait until  
it reaches room temperature (50 to 80 degrees Fahrenheit,  
10 to 26 degrees Celsius).  
The battery is almost completely discharged.  
Leave the power connected and the battery should begin  
charging after a few minutes.  
HINT: Once the battery is fully charged, we recommend that  
you operate your computer on battery power until the battery  
discharges completely. Doing this extends battery life and  
helps ensure accurate monitoring of battery capacity.  
Charging the RTC battery  
Your computer has an internal real-time clock (RTC) battery.  
The RTC battery powers the System Time Clock and BIOS  
memory used to store your computer’s configuration settings.  
When fully charged, it maintains this information for up to a  
month when the computer is powered off.  
The RTC battery may have become completely discharged  
while your computer was shipped, resulting in the following  
error message during startup:  
BAD RTC BATTERY  
BAD CHECKSUM (CMOS)  
CHECK SYSTEM  
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Mobile Computing  
Monitoring main battery power  
110  
The above error message may vary by computer model.  
NOTE  
The RTC battery does not charge while the computer is  
turned off even when the AC adapter is charging the  
computer. The RTC battery charges when the computer is  
powered on.  
If the RTC battery is low, the real-time clock and calendar  
may display the incorrect time and date, or stop working.  
To recharge the RTC battery, plug the computer into a live  
electrical outlet and leave the computer powered on for 24  
hours.  
It is seldom necessary to charge the RTC battery because  
it charges while the computer is on. If the RTC battery is  
low, the real-time clock and calendar may display the  
incorrect time and date or stop working.  
NOTE  
When Hibernation mode is enabled and the RTC battery  
is completely discharged, a warning prompts you to  
reset the real-time clock.  
The computer can be used while the RTC battery is being  
charged, although the charging status of the RTC battery  
cannot be monitored.  
Monitoring main battery power  
The computer’s main battery light gives you an indication of  
the main battery’s current charge:  
Glows amber while the main battery is being charged  
(AC adapter connected).  
Glows blue when the main battery is fully charged.  
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Mobile Computing  
Monitoring main battery power  
111  
Is unlit when the battery has discharged, the battery is not  
charging, or the AC adapter is not plugged into the  
computer or AC outlet.  
Battery life and charge time may vary, depending upon power  
management settings, applications and features used.  
NOTE  
Flashes amber when the main battery charge is low and it  
is time to recharge the main battery or plug in the AC  
adapter.  
If the AC power light flashes amber during charging,  
either the battery pack is malfunctioning, or it is not  
receiving correct input from the AC power supply.  
NOTE  
Disconnect the AC power cord/cable and remove the  
battery pack. See ““Changing the main battery” on  
page 118 for information on replacing the main battery.  
HINT: Be careful not to confuse the battery light ( ) with the  
on/off light ( ).  
When the on/off light flashes amber, it indicates that the  
®
system is suspended (using the Windows operating system  
Standby command).  
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Mobile Computing  
Monitoring main battery power  
112  
Power  
button  
On/off  
light  
Main battery  
light  
Sample power and main battery light locations  
Determining remaining main battery power  
Wait at least 16 seconds after turning on the computer before  
NOTE  
trying to monitor the remaining battery power. The computer  
needs this time to check the battery’s remaining capacity and  
perform its calculations.  
1
2
Click Start, Control Panel.  
Double-click the Power Options icon.  
The Power Options Properties window appears.  
Click the Power Meter tab.  
3
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Mobile Computing  
Monitoring main battery power  
113  
The current power source and battery power remaining  
section displays the current charge state of the battery.  
The value displays as a percentage of remaining battery  
charge.  
Sample Power Meter tab of Power Options Properties  
TECHNICAL NOTE: The computer drains the battery faster at  
low temperatures. Check your remaining charge frequently if  
you are working in temperatures below 50 degrees Fahrenheit.  
The computer calculates the remaining battery charge based  
on your current rate of power use and other factors such as the  
age of the battery.  
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Mobile Computing  
Monitoring main battery power  
114  
What to do when the main battery runs low  
When the main battery runs low you can:  
Plug the computer into an external power source and  
recharge the main battery  
Place the computer into Hibernation mode and replace  
the main battery with a charged spare  
Connect the computer to an optional high capacity  
battery (if available for your computer)  
Save your work and turn off the computer  
If you do not manage to do any of these things before the  
main battery completely runs out of power, the computer  
automatically enters Hibernation mode and turns itself off.  
when you turn on the power again, you can continue where  
you left off.  
If you have Hibernation mode enabled (the default), the  
computer copies the details of your open programs and files  
to the hard disk before shutting down. For more information  
on using Hibernation, see “Using and configuring  
Hibernation mode” on page 78.  
Setting battery alarms  
Your computer can be configured to warn you when the  
battery is running low.  
You can set multiple alarms. Each alarm can be set to alert  
you when a specified percentage of remaining battery power  
has been reached. You can set how the warning occurs: sound  
an alarm, display a message, both, or none. You can also set  
the computer to enter Standby mode or Hibernate mode or to  
completely power down when the alarm goes off.  
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Mobile Computing  
Monitoring main battery power  
115  
To set an alarm:  
1
2
Click Start, Control Panel.  
Double-click the Power Options icon.  
The Power Options Properties window appears.  
3
Click the Alarms tab and set the alarm as desired.  
Sample Alarms tab in Power Options Properties  
Conserving battery power  
How long a fully charged battery pack lasts when you are  
using the computer depends on a number of factors, such as:  
How the computer is configured  
How much you use the hard disk, CD-RW/DVD-ROM or  
multi-function drive, diskette drives, or other optional  
devices  
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Mobile Computing  
Monitoring main battery power  
116  
Where you are working, since operating time decreases at  
low temperatures  
There are various ways in which you can conserve power and  
extend the operating time of your battery:  
Enable Standby or Hibernation, which saves power when  
you turn off the computer and turn it back on again  
Use the power schemes in the Power Options Properties  
These power-saving options control the way in which the  
computer is configured. By using them, you can greatly  
increase the length of time you can use the computer before  
you need to recharge the battery.  
These options are combined into preset power schemes that  
let you choose between maximum power savings and peak  
system performance. You may also set individual power-  
saving options to suit your own needs.  
Power Schemes  
You can choose a power scheme, and either use its predefined  
settings, or customize the settings as you require. To do this:  
1
2
Click Start, Control Panel.  
Double-click the Power Options icon.  
The Power Options Properties window appears.  
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Mobile Computing  
Monitoring main battery power  
117  
3
Click the Power Schemes tab and select a power scheme.  
Sample Power Schemes tab in Power Options Properties  
You can configure your computer’s power usage using the  
drop down lists. You can choose one of the provided power  
schemes or select your own custom settings. For more  
information, see your Windows documentation.  
Using a hot key to set the Power Scheme  
You may use a hot key to set the power scheme.  
To set the power scheme using a hot key:  
1
Press Fn and F2 simultaneously.  
The Power Schemes tab of the Power Options Properties  
window appears.  
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Mobile Computing  
Changing the main battery  
118  
You can configure your computer’s power usage using the  
drop down lists. You can choose one of the provided power  
schemes or select your own custom settings. For more  
information, see your Windows documentation.  
Changing the main battery  
Never short circuit the battery pack by either accidentally or  
intentionally bringing the battery terminals in contact with  
another conductive object. This could cause serious injury or  
fire, and could also damage the battery pack.  
Never expose a battery pack to abnormal shock, vibration or  
pressure. The battery pack's internal protective device could  
fail, causing it to overheat or ignite, resulting in caustic liquid  
leakage, or explosion or fire, possibly resulting in death or  
serious injury.  
When your main battery has run out of power, you have two  
options: plug in the AC adapter or install a fresh main battery.  
TECHNICAL NOTE: To avoid losing any data, save your files  
and then either completely shut down your computer, or put it  
into Hibernation mode before changing the main battery.  
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Mobile Computing  
Changing the main battery  
119  
Removing the battery from the computer  
To remove the battery:  
1
2
Save your work.  
Power off the computer or place it in Hibernation mode  
according to the instructions in “Hibernation mode” on  
page 75.  
3
4
5
Unplug and remove any cables connected to the  
computer, including the AC adapter.  
Close the display panel and turn the computer upside  
down with the front of the computer facing you.  
Slide the battery release lock to the unlocked position.  
Sample removing the battery  
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Mobile Computing  
Changing the main battery  
120  
6
Slide the battery release latch to release the battery.  
Pull the discharged battery out of the computer.  
7
Sample removing the battery  
If the battery is leaking or its case is cracked, put on protective  
gloves to handle it, and discard it immediately. Always dispose  
of used battery packs in compliance with all applicable laws  
and regulations. Put insulating tape, such as cellophane tape,  
on the electrode during transportation to avoid a possible  
short circuit, fire or electric shock. Failure to do so could  
possibly result in serious injury.  
Inserting a charged battery  
To insert a battery:  
1
Wipe the terminals of the charged battery with a clean cloth to  
ensure a good connection.  
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Mobile Computing  
Changing the main battery  
121  
2
Insert the charged battery into the slot until the latch  
clicks.  
The battery pack has been designed so that you cannot install  
it with reverse polarity.  
If the battery does not slide into the slot easily, move the  
battery release lock to the unlocked position and try again. Do  
not force the battery into position.  
Sample inserting the battery  
3
4
5
Slide the battery release lock to the locked position.  
Turn the computer right side up.  
Reconnect any cables that were removed in step 3 of  
“Removing the battery from the computer” on page 119.  
6
Restart the computer.  
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Mobile Computing  
Taking care of your battery  
122  
Taking care of your battery  
The following sections offer tips on how to take care of your  
battery and prolong its life.  
Safety precautions  
If the battery pack produces an odor, overheats or  
changes color or shape while it is being used or charged,  
turn off the computer’s power immediately and  
disconnect the power cord/cable from the power socket.  
Carefully remove the battery pack from the computer.  
Do not try to disassemble a battery pack.  
Do not overcharge or reverse charge a battery.  
Overcharging will shorten its life, and reverse charging  
could damage it.  
Avoid touching the metal terminals of the battery with  
another metal object. Short-circuiting the battery can  
cause it to overheat and may cause damage to the battery  
or the computer.  
Do not incinerate a spent battery, as this could cause it to  
explode and release caustic liquid.  
If a battery is leaking or damaged, replace it immediately.  
Use protective gloves when handling a damaged battery.  
To replace the main battery, use an identical battery that  
you can purchase through the Toshiba Web site at  
A reverse polarity condition should be avoided with all  
batteries. The main battery is designed so that it cannot  
be installed in reverse polarity.  
Charge the battery only in the computer or in a battery  
charger designated as an approved option.  
When you install the battery pack, you should hear a  
click when it is seated properly.  
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Mobile Computing  
Taking care of your battery  
123  
Do not expose the battery pack to fire. The battery pack  
could explode.  
Maximizing battery life  
To maximize the life of your battery pack:  
At least once a month, disconnect the computer from a  
power source and operate it on battery power until the  
battery pack fully discharges. Before doing so, follow the  
steps below:  
1
2
Turn off the computer’s power.  
Disconnect the AC adapter and turn on the  
computer’s power. If it does not turn on, go to step 4.  
3
4
Operate the computer on battery power for five  
minutes. If the battery pack has at least five minutes  
of operating time, continue operating until the battery  
pack is fully discharged. If the battery light flashes or  
there is some other warning to indicate a low battery,  
go to step 4.  
Connect the AC adapter to the computer and the  
power cord/cable to a power outlet. The DC-IN or  
AC power-light should glow blue, and the battery  
light should glow amber to indicate that the battery  
pack is being charged. If the DC-IN or AC power-  
light indicator does not glow, power is not being  
supplied. Check the connections for the AC adapter  
and power cord/cable.  
5
Charge the battery pack until the battery light glows  
blue.  
If you have extra battery packs, rotate their use.  
If you will not be using the system for an extended  
period, more than one month, remove the battery pack.  
Disconnect the AC adapter when the battery is fully  
charged. Overcharging makes the battery hot and  
shortens its life.  
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Mobile Computing  
Disposing of used batteries  
124  
If you are not going to use the computer for more than  
eight hours, disconnect the AC adapter.  
Store spare battery packs in a cool dry place out of direct  
sunlight.  
Disposing of used batteries  
The life of a battery pack depends on usage. When the battery  
pack needs replacing, the main battery light flashes amber  
shortly after you have fully recharged the battery.  
You must discard a battery if it becomes damaged.  
Never attempt to dispose of a battery pack by burning or  
by throwing it into a fire, and never allow exposure to a  
heating apparatus (e.g., microwave oven). Heat can  
cause a battery pack to explode and possibly cause  
serious injury.  
Always dispose of used battery packs in compliance with  
all applicable laws and regulations. Put insulating tape,  
such as cellophane tape, on the electrode during  
transportation to avoid a possible short circuit, fire or  
electric shock. Failure to do so could possibly result in  
serious injury.  
Always use the battery pack supplied as an accessory or an  
equivalent battery pack specified in the User's Manual. Other  
battery packs have different voltage and terminal polarities.  
Use of non-conforming battery packs could generate smoke or  
cause fire or rupture, possibly resulting in serious injury.  
After repeated use, the batteries will finally lose their ability  
to hold a charge and you will need to replace them. Under  
certain applicable laws and regulations, it may be illegal to  
dispose of old batteries by placing them in the trash.  
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Mobile Computing  
125  
Traveling tips  
Please be kind to our shared environment. Check with your  
recycle old batteries or how to dispose of them properly. If  
you cannot find the information you need elsewhere, call  
Toshiba at: (800) 457-7777.  
Traveling tips  
The environmental precautions listed in “Selecting a place to  
work” on page 39, also apply while traveling.  
Never leave your computer on a sunny ledge or in a place  
where it could get wet or covered in dust.  
Always travel with the computer in a carrying case.  
Toshiba offers a choice of carrying cases for the  
computer. They all provide plenty of extra space for  
manuals, power cords, and compact discs. Contact your  
authorized Toshiba representative for more information.  
TECHNICAL NOTE: When traveling by air, you may be required  
to pass your notebook through airport security equipment. The  
X-ray equipment will not harm your computer.  
Before using your computer aboard an aircraft, make sure the  
Wi-Fi® switch is set to the Off position if your computer has  
wireless LAN capability.  
NOTE  
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Chapter 4  
Exploring Your  
Computer’s Features  
In this chapter, you will explore some of the special features  
of your notebook computer.  
Exploring the desktop  
The desktop is the launching pad for everything you can do in  
the Windows® XP operating system. You use its features to  
start programs, find documents, set up system components,  
and perform most other computing tasks.  
HINT: The illustrated examples in this guide may appear  
slightly different from the screens displayed by your system.  
The differences are not significant and do not indicate any  
change in the functionality of your system.  
126  
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127  
Exploring the desktop  
Finding your way around the desktop  
Your computer’s desktop includes several standard features:  
icons, Start button, taskbar, system tray, and background  
pattern.  
Icons  
Taskbar  
System tray  
Start button  
Sample Windows® XP operating system desktop  
Icons  
An icon represents a folder, file, or program that can be  
quickly activated by double-clicking the icon.  
You can create a new desktop icon for any folder, file, or  
program by dragging the element’s icon from its location in a  
window to the desktop area.  
The icons initially displayed on your system desktop include:  
Recycle Bin — Holds files you have deleted. You may be  
able to retrieve these files until you empty the Recycle Bin.  
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Exploring Your Computer’s Features  
Exploring the desktop  
128  
TECHNICAL NOTE: If you delete a file from a diskette, it does  
not go into the Recycle Bin. For more information on the  
Recycle Bin, see Windows online Help.  
Internet Explorer — The Microsoft® browser that provides  
access to the Internet.  
If you place the cursor over an icon, a popup description of the  
file contents appears.  
NOTE  
Your desktop may contain other icons depending on your  
configuration. See Windows® XP online help for more  
specific information on each icon and how to use it.  
Start button  
You use the Start button to:  
Start programs  
Access Microsoft® Windows® XP operating system  
update information  
Open documents  
Adjust system settings  
Find files  
Access Windows® Help  
Run programs  
Suspend system activity and shut down the computer  
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Exploring Your Computer’s Features  
129  
Setting up for communications  
Taskbar  
Each time you open a program, a button associated with that  
program appears on the taskbar. With some programs, a  
button appears on the taskbar for each document or window  
you open. You can use these buttons to quickly switch  
between the programs or windows.  
To make a program or window the currently active one, click  
the associated taskbar button.  
System tray  
The System tray displays icons of tasks or programs that run  
continuously in the background. To learn more about each  
task, position the cursor over the icon for a few moments and  
a short description of the task appears.  
Typical tasks in the System tray are Current time, Power  
usage mode, Mouse properties, and speaker volume.  
To activate a specific task, double-click the appropriate  
System tray icon.  
Setting up for communications  
To connect to the Internet, use an online service, or  
communicate across the telephone lines with another  
computer, you need:  
A modem (one comes with your computer)  
A telephone line  
A browser or communications program  
An Internet Service Provider (ISP) or online service if  
you plan to use the Internet  
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Exploring Your Computer’s Features  
Setting up for communications  
130  
Determining the COM port  
Your modem is connected to one of the computer’s COM  
(communications) ports. The default setting for the modem is  
COM3.  
The following procedure is intended to support you if you  
need to either upgrade your modem or reset the port to the  
default settings.  
If you are having trouble connecting through the modem, you  
may need to determine the current COM port name and  
possibly change it.  
To find out which port your modem is connected to:  
1
Click Start, Control Panel, Printers and Other Hardware,  
and then Phone and Modem Options.  
The Phone and Modem Options Properties dialog box  
displays.  
2
3
Fill in the Local Information text boxes and click OK.  
Click the Modems tab.  
Your modem should be listed next to one of the computer’s  
COM ports.  
4
5
Make a note of the COM port number.  
To verify that the modem is set up properly, select the  
modem you wish to check, and then click Properties to  
bring up the dialog box with information specific to that  
modem.  
Windows XP communicates with the modem and  
displays identifying information reported by the modem.  
If Windows XP cannot communicate with the modem, it  
displays an error message. Consult the troubleshooting  
sections of your modem and operating system  
documentation.  
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Exploring Your Computer’s Features  
131  
Setting up for communications  
6
Click OK to close the properties dialog box for that  
specific modem.  
7
8
Click OK to close the Modem Properties dialog box.  
Close the Control Panel.  
Connecting the modem to a telephone line  
Before you can communicate using the modem, you need to  
connect it to a telephone line. Your computer’s built-in  
modem port provides an RJ-11 jack, allowing you to connect  
the modem to a standard voice-grade telephone line.  
1
Plug one end of a telephone cable (purchased separately) into  
the modem port on the back of the computer.  
Sample connecting the telephone cable to the modem port  
Connect the other end to the RJ-11 wall jack.  
2
Sample connecting to a wall jack  
The modem is designed for use with a standard analog  
telephone line. Do not connect the modem to a digital  
telephone line. A digital line will damage the modem.  
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Exploring Your Computer’s Features  
Setting up for communications  
132  
Now you are ready to send a fax or use the modem to connect  
to an online service or the Internet.  
For more detailed information regarding your computer’s  
modem, visit Toshiba’s Web site at accessories.toshiba.com.  
Connecting your computer to a network  
You can connect your computer to a network to increase its  
capabilities and functionality using one of its communication  
ports.  
Accessing a network  
To access a network:  
At the office, connect an Ethernet cable to the RJ45 jack  
on your computer. For specific information about  
connecting to the network, consult your network  
administrator.  
While you are at home or traveling, you need a dial-up  
connection. Ask your network administrator for the  
telephone number of the network.  
Setting up the connection  
To set up an office connection, consult your network  
administrator for network settings and additional  
considerations.  
To set up a dial-up connection, use the New Connection  
Wizard:  
1
Click Start, All Programs, Accessories, Communications,  
and then New Connection Wizard.  
2
Enter the phone number of your network connection and  
let the program dial the number.  
The computer connects to the network.  
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Exploring Your Computer’s Features  
133  
Setting up for communications  
Using the Ethernet LAN Port  
When your computer starts, Windows attempts to contact a  
Dynamic Host Configuration Protocol (DHCP) server. If the  
computer is not connected to a network, it may pause a few  
minutes as it waits for a reply. To avoid this delay, you can  
reconfigure Windows to disable the LAN port.  
To disable the LAN port:  
1
Click Start, Control Panel, Performance and  
Maintenance, and then System.  
2
3
4
5
6
Click the Hardware tab, and then Device Manager.  
Select the appropriate network adapter.  
Click Actions.  
Select the Properties icon.  
Select the Do not use this device (disable) option from  
the Device usage drop-down.  
7
Click OK.  
Your LAN port is now disabled.  
To enable the Ethernet LAN port, repeat steps one through  
four. Select the Use this device (enable) check box, and click  
OK.  
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Exploring Your Computer’s Features  
An overview of using the Internet  
134  
Using Wireless LAN Connectivity  
Wireless connectivity and some features may require you to  
purchase additional software, external hardware or services.  
Availability of public wireless LAN access points may be  
limited.  
NOTE  
Your system may come with an optional wireless LAN  
module. This is a technology that expands wireless  
communication beyond networking equipment, and can  
connect many different kinds of electronic devices without  
the need for cables.  
For information on how to set up a wireless connection, refer  
to your wireless networking device documentation or your  
network administrator.  
switch to the On position.  
When the Wi-Fi antenna switch is on, the wireless indicator  
light on the front of the computer will be lit.  
NOTE  
For help with common Wi-Fi networking problems, see  
“Wireless networking problems” on page 208.  
The following sections give a quick introduction to the  
Internet and some of its exciting features, under these  
headings:  
The Internet  
The World Wide Web  
Internet Service Providers  
Connecting to the Internet  
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An overview of using the Internet  
Surfing the Internet  
Internet features  
Uploading to, and downloading files from, the Internet  
The Internet  
The Internet is an association of thousands of networks and  
millions of computers around the world connected by  
communications lines. They all work together to share  
information.  
The World Wide Web  
The World Wide Web (or “Web”) is a subset of the Internet  
— a collection of interlinked documents (located on  
computers connected to the Internet) that work together using  
a specific Internet protocol called Hypertext Transfer  
Protocol (HTTP).  
The World Wide Web offers information as text, images,  
audio, or video to be referenced from anywhere in the world.  
Special programs called Web browsers are specifically  
designed to work with HTTP. They make it easier to connect  
to a particular network address and send and receive  
information.  
Internet Service Providers  
To connect a computer directly to the Internet, many people  
and businesses use an Internet Service Provider (ISP). An ISP  
is a company that has the equipment and the  
telecommunication lines necessary to maintain an Internet  
connection.  
You can connect to the Internet by using a telephone and  
modem or through other higher-speed communication  
methods such as Digital Subscriber Lines (DSL), cable, and  
satellite links.  
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Exploring Your Computer’s Features  
An overview of using the Internet  
136  
Connecting to the Internet  
To connect to the Internet, you need:  
A modem and telephone line, or a LAN connection  
A Web browser  
An Internet Service Provider (ISP) account  
The Microsoft® Web browser Internet Explorer is  
automatically configured on your system so that when you  
account, or assists you in setting up your computer to work  
with your existing ISP.  
Once you have established an ISP account, you can connect  
to the Internet.  
1
Connect your computer’s modem to a telephone line.  
For more information on connecting a modem, see  
“Connecting the modem to a telephone line” on page 131.  
2
Start your Web browser. Have your modem dial the ISP’s  
telephone number, and establish a connection with the  
ISP’s computer.  
If you are using your computer at the office, then you  
probably connect to the Internet through your company’s  
network. See your network administrator about connecting to  
the Internet.  
Surfing the Internet  
Once connected to the Internet, the Web browser displays a  
home page, for example, your ISP’s home page on the  
Internet or your company’s Web site home page.  
To visit a desired Web site, type in the Web address. The Web  
address, or Uniform Resource Locator (URL), is a unique  
identifier for that computer system linked to the Internet. Web  
addresses can also appear within a Web page’s text, and are  
known as links. Clicking a link automatically transfers your  
Web browser to that site.  
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Exploring Your Computer’s Features  
137  
An overview of using the Internet  
You can also use a Search Engine, a Web site specifically  
designed to help you look for information.  
Internet features  
The Internet offers many types of communication tools to  
help you perform many tasks.  
Internet email  
To send and receive email of your own, you need a  
mailbox on the Web or an email address.  
If you have an account with an ISP, you can probably set  
up an email address at the same time you sign up for the  
service.  
Internet chat rooms  
A chat room is a Web site that offers a place where  
people with similar interests and ideas communicate in  
real-time, one-on-one or in groups, by typing messages  
which are instantly viewed by others on their computer  
screens.  
Internet news groups  
A news group is similar to a chat room, but instead of  
using a dedicated site to converse about a specialized  
subject with others in real-time, it uses a Web site as a  
clearinghouse where all the messages are placed, like a  
gigantic bulletin board.  
Online shopping  
Many Web sites offer products and services for sale.  
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Exploring Your Computer’s Features  
Exploring audio features  
138  
Uploading to, and downloading files from, the Internet  
Transferring files from one computer to another is termed  
uploading (transferring data from your computer to a site on  
the Web), or downloading (transferring data from a site on the  
Web to your computer).  
There are several ways to upload or download data. It can be  
as simple as attaching a file or document to an email, or you  
can use the File Transfer Protocol (FTP) features of your Web  
Exploring audio features  
You can use your computer to record sounds using an  
external microphone. You can play .wav sound files or audio  
CDs using the built-in speakers, headphones, or external  
speakers. For more information on playing audio CDs, see  
“Playing an audio CD” on page 99.  
Recording sounds  
You may record sounds as .wav files by connecting an external  
microphone or other sound source to the microphone jack.  
TECHNICAL NOTE: If you record MP3 files, you will only be  
able to play them on a device capable of playing MP3 files.  
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Exploring Your Computer’s Features  
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Exploring audio features  
Using a microphone  
1
Connect an external microphone to the computer.  
2
Click Start, All Programs, Accessories,  
Entertainment, and then Sound Recorder.  
Positioning  
bar  
Record  
Stop  
Play  
Skip forward  
Skip backward  
Sample Sound Recorder screen  
3
4
5
Click the Record button.  
Speak normally into the microphone.  
When you have finished recording, click the Stop button.  
The Sound Recorder window displays the new sound file  
as a waveform.  
You can only record 60 seconds at a time.  
NOTE  
6
7
To hear what you just recorded, click the Play button.  
To save the file, select Save from the File menu.  
The microphone setting on your computer might be set to  
Mute. To check this, click Start, All Programs, Accessories,  
Entertainment, and then Volume Control.  
NOTE  
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Exploring Your Computer’s Features  
Exploring audio features  
140  
Using external speakers or headphones  
Your computer is equipped with a full stereo sound system  
with internal speakers. Instead of using the internal speakers,  
you can connect an external audio device to one of the jacks  
on the front of the computer. These jacks and the types of  
audio devices they support are:  
Optional headphone and S/PDIF jack  
This jack lets you connect either an optical digital audio-  
out cable (optional) directly to your digital stereo receiver  
port or a stereo headphone (16 Ohm minimum).  
The optional headphone and S/PDIF jack is used for both the  
headphone and S/PDIF functions. You can use only one  
function at a time.  
NOTE  
Audio out jack  
This jack lets you connect a pair of external stereo  
speakers.  
When you connect an optical digital audio-out cable  
(optional) directly to your digital stereo receiver port or  
stereo headphone jack, the internal speakers of your  
computer are disabled.  
Before putting on headphones to listen to an audio CD, turn  
the volume dial down. Do not set the volume too high when  
using the headphones. Continuous exposure to loud sound  
can harm your hearing.  
TECHNICAL NOTE: Use amplified speakers that require an  
external power source. Other types of speakers will be  
inadequate to produce sound from the computer.  
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Exploring Your Computer’s Features  
141  
Using the i.LINK® port  
To play back sound files through external speakers or  
headphones:  
1
Locate the headphone or audio out jack on the front of the  
computer.  
2
Using any necessary adapters, plug the cable from the  
headphones or external speakers into the jack.  
The headphone jack requires a 16-ohm stereo mini-jack.  
To adjust the volume:  
For external speakers, use the volume controls on each  
speaker.  
For headphones, use the computer’s volume control dial.  
Using the i.LINK® port  
The i.LINK® port on the left side of the computer provides an  
extremely fast data transfer rate.  
In addition to high speed, the i.LINK® port also supports  
isochronous data transfer (the delivery of data at a guaranteed  
rate). This makes it ideal for devices that transfer high levels  
of data in real-time, such as video devices.  
As with USB ports, the i.LINK® port supports both Plug-and-  
Play (automatic configuration) and hot swapping (the ability  
to connect and disconnect devices while the computer is on).  
Using PC Cards  
Your computer comes with one PC Card slot and supports  
two types of PC Cards:  
Type I cards—You can install one of these cards.  
Type II cards—You can install one of these cards.  
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Exploring Your Computer’s Features  
Using PC Cards  
142  
TECHNICAL NOTE: For PCMCIA-compatible PC Cards, check  
the package to make sure they conform to the PCMCIA 2.1  
standard (or later). Other cards may work with your computer,  
but are likely to be much more difficult to set up and use.  
Inserting a PC Card  
Before you insert a PC Card, refer to the documentation that  
comes with the card to see if you need to do anything before  
you insert it.  
You can only use PC Cards in the top slot or ExpressCards in  
the bottom slot. You cannot insert a PC Card into the  
ExpressCard slot (the bottom slot), nor can you insert an  
ExpressCard into the PC card slot (the top slot).  
To insert a PC Card:  
1
2
Locate the PC Card slot on the left side of the computer.  
Insert the PC Card.  
Sample inserting a PC Card  
3
When the card is almost all the way into the slot, push  
firmly but gently to ensure a firm connection with the  
computer. Do not force the card into position.  
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Exploring Your Computer’s Features  
143  
Using PC Cards  
Removing a PC Card  
Prepare the card for removal by right-clicking on the Safely  
Remove Hardware icon on the system tray and then selecting  
the card or device you want to remove. If the system is unable  
to prepare the card for safe removal, a message will tell you  
to try again later. If the card can be removed now, the system  
displays Safe to Remove Hardware.  
1
2
Locate the PC Card eject button.  
Press the PC Card eject button once to pop it out slighty,  
then push it in to remove the PC Card.  
The PC Card ejects slightly from the slot.  
3
Grasp the edges of the PC Card and slide it out of the  
slot.  
Sample removing a PC Card  
Setting up a PC Card for your computer  
Some PC Cards are ready to use as soon as you install them.  
Others, such as hard disk cards, network cards, and SCSI  
adapters, may need to be set up to work with your computer.  
To set up your PC Card, refer to the documentation that came  
with the card or refer to your operating system manual or  
online help.  
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Exploring Your Computer’s Features  
Using an ExpressCard™  
144  
Using an ExpressCard™  
The ExpressCard slot supports the use of ExpressCard media.  
The slot also supports hot swapping, which allows you to  
replace one ExpressCard with another while the computer is  
on.  
Inserting an ExpressCard  
Before you insert an ExpressCard, refer to the documentation  
that comes with the card to see if you need to do anything  
before you insert it.  
You can only use PC Cards in the top slot or ExpressCards in  
the bottom slot. You cannot insert a PC Card into the  
ExpressCard slot (the bottom slot), nor can you insert an  
ExpressCard into the PC card slot (the top slot).  
To insert an ExpressCard:  
1
Locate the ExpressCard slot just below the PC Card slot  
on the left side of the computer.  
2
Insert the ExpressCard.  
Sample inserting an ExpressCard  
3
When the card is almost all the way into the slot, push  
firmly, but gently, to ensure a firm connection with the  
computer. Do not force the card into position.  
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Exploring Your Computer’s Features  
145  
Using an ExpressCard™  
Removing an ExpressCard  
Prepare the card for removal by right-clicking on the Safely  
Remove Hardware icon on the system tray and then selecting  
the card or device you want to remove. If the system is unable  
to prepare the card for safe removal, a message will tell you  
to try again later. If the card can be removed now, the system  
displays Safe To Remove Hardware.  
1
2
Locate the ExpressCard eject button.  
Press the ExpressCard eject button once to extend it, and  
push it in to remove the ExpressCard.  
The ExpressCard ejects slightly from the slot.  
3
Grasp the edges of the ExpressCard and slide it out of the slot.  
Sample removing an ExpressCard  
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Exploring Your Computer’s Features  
Using the Bridge Media Adapter Slot  
146  
Using the Bridge Media Adapter Slot  
The Bridge Media Adapter Slot supports the use of Memory  
StickTM or Memory StickTM PRO media, Secure DigitalTM  
(SDTM) Cards, MMC (MultiMedia Card), or xD-Picture  
Cards. This media can be used with a variety of digital  
products: digital music players, cellular phones, PDAs,  
digital cameras, digital video camcorders, etc.  
Do not use the Copy Disk function for this type of media. To  
copy data from one media to another, use the drag-and-drop  
feature of Windows.  
NOTE  
Inserting memory media  
The following instructions apply to all types of supported  
media devices.  
1
Turn the media so that the contacts (metal areas) are face  
down.  
2
Push the media into the adapter slot until it locks in place.  
Sample inserting memory media  
When inserting memory media, do not touch the metal  
contacts. You could expose the storage area to static  
electricity, which can destroy data.  
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Exploring Your Computer’s Features  
Using the Bridge Media Adapter Slot  
147  
Removing memory media  
Prepare the media for removal by right-clicking on the Safely  
Remove Hardware icon on the system tray and then selecting  
the card or device you want to remove. If the system is unable  
to prepare the media for safe removal, a message will tell you  
to try again later. If the media can be removed now, the  
system displays Safe to Remove Hardware.  
1
Gently press the card inward to release it.  
The card pops out slightly.  
2
Grasp the card and pull it straight out.  
Sample removing a memory media card  
Do not remove memory media while data is being written or  
read. Even when the Windows message “copying...”  
disappears, writing to the media might still be in progress and  
your data could be destroyed. Wait for the indicator light to go  
out.  
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Chapter 5  
Your computer includes several utilities designed to help you  
to reconfigure your system to best meet your individual  
needs. Together, these allow you to determine certain system  
chapter describes the utilities supplied by Toshiba:  
TOSHIBA Assist  
Supervisor password  
User password  
TOSHIBA Password Utility  
PC Diagnostic Tool Utility  
TOSHIBA Hotkey Utility  
Mouse Utility  
TOSHIBA Hardware Setup  
TOSHIBA Zooming Utility  
CD/DVD Drive Acoustic Silencer  
TOSHIBA Accessibility  
Fingerprint Authentication Utility  
148  
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Toshiba Utilities  
TOSHIBA Assist  
149  
TOSHIBA Assist  
The TOSHIBA Assist provides quick access to computer  
functions and allows you to customize a range of computer  
settings.  
To access TOSHIBA Assist, do one of the following:  
Double-click the TOSHIBA Assist shortcut icon on the  
desktop.  
Click Start, All Programs, Toshiba, Utilities, then click  
Toshiba Assist.  
The TOSHIBA Assist window appears.  
Sample TOSHIBA Assist window  
The TOSHIBA Assist offers four categories of options:  
Connect  
Secure  
Protect & Fix  
Optimize  
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Toshiba Utilities  
TOSHIBA Assist  
150  
Connect  
The features available in this category are:  
ConfigFree™ Connectivity Doctor  
ConfigFree  
®
Bluetooth Settings (available on some models)  
Bluetooth Local COM Settings (available on some  
models)  
Sample TOSHIBA Assist – Connect tab  
Secure  
The features available in this category are:  
User password  
Supervisor password  
TOSHIBA Password Utility  
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Toshiba Utilities  
TOSHIBA Assist  
151  
Sample TOSHIBA Assist window – Secure tab  
Protect & Fix  
The feature available in this category is:  
PC Diagnostic Tool Utility  
Sample TOSHIBA Assist window – Protect & Fix tab  
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Toshiba Utilities  
TOSHIBA Assist  
152  
Optimize  
The features available in this category are:  
Mouse Utility  
TOSHIBA Accessibility  
TOSHIBA Zooming Utility  
TOSHIBA Button Controls  
CD/DVD Drive Acoustic Silencer  
TOSHIBA Hardware Setup  
Sample TOSHIBA Assist window – Optimize tab  
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Toshiba Utilities  
TOSHIBA SD™ Memory Card Format Utility  
153  
TOSHIBA SDMemory Card Format Utility  
This utility is used to format SD cards used with the Bridge  
Media Adapter Slot.  
To format an SD memory card using this utility:  
1
Click Start, All Programs, Toshiba, Utilities, SD Memory  
Card Format utility, or double-click the SD Memory Card  
icon in the Optimize tab of TOSHIBA Assist.  
The SD Memory Card Format screen appears.  
Sample SD Memory Card Format screen  
2
3
Select the drive corresponding to the SD memory card.  
Select the formatting option:  
Quick Format  
Full Format  
4
5
Click Start to begin formatting. The formatting progress  
is displayed in the horizontal bar in the window.  
When formatting is completed, click Close to exit the  
utility.  
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Toshiba Utilities  
Setting passwords  
154  
Setting passwords  
Setting a password lets you walk away from your computer,  
secure in the knowledge that nobody can access your files.  
When you set a password, you must enter the password  
before you can work on your computer again.  
Toshiba supports several types of passwords on your  
computer:  
An instant password—Secures your open programs and  
files when leaving the computer temporarily (the user  
password supports this function).  
A supervisor password—Prohibits unauthorized users  
from accessing certain functions such as TOSHIBA HW  
Setup. This is useful if more than one person uses the  
computer.  
When setting up the various passwords, keep the following in  
mind:  
The user password can be set up under the supervisor  
password.  
The supervisor password must be set before the user  
password, or the user password must be deleted and then  
re-entered after the supervisor password is set.  
Using an instant password  
An instant password secures your system with a single  
keystroke. Use this feature when you leave your desk for a  
few minutes and do not want to turn off the computer.  
To use an instant password, press Fn, then press F1. An instant  
password has no effect on an optional USB mouse or  
trackball.  
To unlock your system, press any key or touch the pointing  
device and the Windows Logon screen will appear. Select  
your user name and enter your password, if any.  
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Toshiba Utilities  
Setting passwords  
155  
Using a supervisor or user password  
A supervisor password prevents other users from changing  
hardware configuration options.  
Setting a supervisor password  
If you choose to set a supervisor password, Toshiba  
strongly recommends that you save your password in a  
location where you can later access it should you not  
remember it.  
Toshiba is not responsible for any losses that may occur  
to you, your organization or others as a result of the  
inability to access the computer.  
To register a password for the power-on password functions:  
1
2
Start TOSHIBA Assist.  
Click the Secure tab, then double-click the Supervisor  
Password icon.  
3
4
Click Set.  
Enter your password in the Input box, then enter it again  
to verify.  
5
6
Click Set.  
Click OK if you want to save the password to a text file  
on a diskette or media of your choice, or click Cancel if  
you do not want to save the password to a text file.  
7
Click OK.  
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Toshiba Utilities  
Setting passwords  
156  
Deleting a supervisor password  
To cancel the power-on password function:  
1
Click Start, All Programs, Toshiba, Utilities, then click  
Toshiba Assist.  
The TOSHIBA Assist window appears.  
On the left side, select Secure.  
Select the Supervisor Password icon.  
Select Not Registered.  
2
3
4
5
6
Type the correct password.  
Click OK.  
Setting a user password  
If you choose to set a user password, Toshiba strongly  
recommends that you save your password in a location  
where you can later access it should you not remember  
it.  
Toshiba is not responsible for any losses that may occur  
to you, your organization or others as a result of the  
inability to access the computer.  
To register a password for the power-on password functions:  
1
2
Start TOSHIBA Assist.  
Click the Secure tab, then double-click the User  
Password icon.  
3
4
Click Set.  
Enter your password in the Input box, then enter it again  
to verify.  
5
Click Set.  
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Toshiba Utilities  
TOSHIBA Password Utility  
157  
6
7
Click OK if you want to save the password to a text file  
on a diskette or media of your choice, or click Cancel if  
you do not want to save the password to a text file.  
Click OK.  
Disabling a user password  
To cancel the power-on password function:  
1
Click Start, All Programs, Toshiba, Utilities, then click  
Toshiba Assist.  
The TOSHIBA Assist window appears.  
On the left side, select Secure.  
Select the User Password icon.  
Select Not Registered.  
2
3
4
5
6
Type the correct password.  
Click OK.  
TOSHIBA Password Utility  
The TOSHIBA Password Utility allows you to set a user-  
level password in TOSHIBA Assist or in System Setup.  
To use the TOSHIBA Password utility:  
1
Start TOSHIBA Assist.  
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Toshiba Utilities  
TOSHIBA Password Utility  
158  
2
Click the Secure tab, then double-click the User  
Password icon.  
The TOSHIBA Password Utility window appears.  
Sample TOSHIBA Password Utility window  
3
4
5
6
Click Set.  
Enter a password, then enter it again to verify.  
Click Set.  
Click OK if you want to save the password to a text file  
on a diskette or media of your choice. Click Cancel if  
you do not want to save the password to a text file. This is  
known as the password service diskette.  
7
Click OK to exit.  
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Toshiba Utilities  
PC Diagnostic Tool Utility  
159  
If you choose to set a supervisor or user password, Toshiba  
strongly recommends that you save your password in a  
location where you can later access it should you not  
remember it.  
Toshiba is not responsible for any losses that may occur to  
you, your organization or others as a result of the inability to  
access your computer.  
PC Diagnostic Tool Utility  
This utility can help diagnose problems with devices in your  
computer. Refer to the online help documentation within the  
application for additional help.  
To use the PC Diagnostic Tool utility:  
1
Click Start, All Programs, Toshiba, Utilities, then  
PC Diagnostic Tool, or double-click the PC Diagnostic Tool  
icon in the Protect & Fix tab of TOSHIBA Assist.  
The PC Diagnostic Tool window appears.  
Sample PC Diagnostic Tool window  
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Toshiba Utilities  
TOSHIBA Hotkey Utility  
160  
2
Select the devices that you would like to test by clicking  
the check box that appears to the left of the device.  
Click the + (plus) and - (minus) symbols to expand and  
collapse the categories.  
NOTE  
3
Click Start Diagnostics when you are ready to begin the  
tests.  
TOSHIBA Hotkey Utility  
The TOSHIBA Hotkey utility allows you to receive a  
confirmation message when you use the Hotkey combination  
for Standby [Fn+F3] and Hibernation [Fn+F4].  
To activate the Hotkey utility:  
1
Click Start, All Programs, Toshiba, Utilities, Hotkey  
utility, or double-click the Hotkey icon in the Optimize tab  
of TOSHIBA Assist.  
The Toshiba Hotkey window appears.  
Sample TOSHIBA Hotkey utility window  
2
3
Select the desired option(s).  
Click OK.  
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Toshiba Utilities  
161  
Mouse Utility  
Mouse Utility  
The Mouse utility allows you to change your pointing device  
or mouse settings.  
To access the Mouse utility:  
1
Click Start, Control Panel, Mouse, or double-click the  
Mouse icon in the Optimize tab of TOSHIBA Assist.  
The Mouse Properties screen appears.  
Sample Mouse Properties screen  
The settings you can change are divided into these categories:  
Buttons  
Pointers  
Pointer options  
Wheel  
Hardware  
You may see additional categories depending on your  
particular pointing device. For information on these settings,  
see “Using the Dual Mode Pad” on page 64.  
2
Adjust the settings as desired, then click OK.  
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Toshiba Utilities  
TOSHIBA Hardware Setup  
162  
TOSHIBA Hardware Setup  
TOSHIBA Hardware Setup is the Toshiba configuration  
management tool. To access it:  
Click Start, All Programs, Toshiba, Utilities, Assist, or  
double-click the TOSHIBA Hardware Settings icon in  
the Optimize tab of TOSHIBA Assist.  
The TOSHIBA HW Setup screen appears.  
Sample TOSHIBA HW Setup screen – Password tab options  
The TOSHIBA HW Setup screen has the following tabs:  
General—Allows you to view the current BIOS version  
or change certain settings back to their default values.  
Password—Allows you to set or reset the user password  
for power-on.  
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Toshiba Utilities  
TOSHIBA Hardware Setup  
163  
Display—Allows you to change various default settings  
for the built-in LCD display  
When the computer restarts, it remembers the last  
configuration. If data does not appear on the display you are  
using after starting in Standby Mode, press Fn + F5.  
NOTE  
Boot Priority—Allows you to change the sequence in  
which your computer searches the drives for the  
operating system.  
You can also manually choose the Boot Priority by pressing  
the power button, then quickly pressing the F12 key, or the  
right or left arrow keys.  
Select the boot device icon by pressing the right or left arrow  
keys, then pressing the Enter key.  
Since the system is a quick-booting system, you must press  
the arrow keys immediately after pressing the power button.  
NOTE  
Keyboard—Allows you to configure an external PS/2  
keyboard to emulate the Fn function key and access the  
wake-on keyboard function.  
USB—Allows you to enable or disable USB Legacy  
Emulation.  
LAN—Allows you to set networking functions.  
By changing any of the options that appear in the dialog  
boxes and clicking Apply, you can reconfigure that function.  
Any options that you change will become default settings  
when you restart your system.  
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Toshiba Utilities  
164  
TOSHIBA Zooming Utility  
This utility allows you to select which applications will work  
with the zoom in/out hot keys (see “Zooming applications in/  
out” on page 232). Click All Programs to select every  
application. Click Custom to select any subset of the  
applications listed below:  
Microsoft® Internet Explorer  
Microsoft® Office  
Windows Media® Player  
Adobe® Reader®  
Icons on the desktop  
To access the Zooming utility:  
1
Click Start, All Programs, Toshiba, Utilities, TOSHIBA  
Zooming Utility, or double-click the Zooming Utility icon in  
the Optimize tab of TOSHIBA Assist.  
The TOSHIBA Zooming Utility Properties screen appears.  
Sample TOSHIBA Zooming Utility Properties screen  
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Toshiba Utilities  
TOSHIBA Button Controls  
165  
2
3
Select the desired option(s).  
Click OK.  
The zoom in and zoom out hot keys will now work with the  
applications you selected.  
To zoom in, hold down the Fn key and press 2; to zoom out,  
hold down the Fn key and press 1.  
For more information about how to use the TOSHIBA  
Zooming utility, right click the  
icon in the taskbar and  
then click Help.  
TOSHIBA Button Controls  
The TOSHIBA Button Controls allow you to customize the  
TOSHIBA Assist and TOSHIBA Presentation buttons. Those  
buttons are located just above the function keys at the top of  
the keyboard.  
To access TOSHIBA Button Controls:  
1
Click the TOSHIBA Button Control icon in the Optimize  
tab of TOSHIBA Assist.  
The TOSHIBA Controls Properties window appears.  
Sample TOSHIBA Button Controls screen  
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Toshiba Utilities  
CD/DVD Drive Acoustic Silencer  
166  
2
Select the button whose function is to be customized.  
Make the desired selections.  
3
4
Click Apply, then click OK.  
CD/DVD Drive Acoustic Silencer  
This utility can slow the speed of your optical drive to make it  
run more quietly. You can use this utility to make listening to  
music CDs more enjoyable.  
When you change the CD/DVD drive to “Quiet” mode, the  
setting is only valid for the current Windows session. If you  
shut down, restart, log off, or resume from hibernation, the  
setting will revert back to Normal speed. The setting can also  
be changed by CD burning software or other applications that  
can set the drive speed.  
NOTE  
Sample CD/DVD Drive Acoustic Silencer screen  
1
Double-click the icon in the task tray, or double-click the CD/  
DVD Drive icon in the Optimize tab of TOSHIBA Assist.  
The CD/DVD Drive Acoustic Silencer screen appears.  
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Toshiba Utilities  
TOSHIBA Accessibility  
167  
2
3
Click Set Quiet Mode to make the drive run more slowly  
and quietly, for listening to music or audio files on a CD.  
Click Set Normal Mode to run the drive at normal speed,  
for transferring data.  
TOSHIBA Accessibility  
The TOSHIBA Accessibility utility allows you to use the Fn  
key to create a hot key combination with one of the function  
keys without pressing the two keys simultaneously as is  
usually required. Using Accessibility lets you make the Fn key  
a sticky key, meaning you can press it once, release it, and  
then press a function key to activate the hot key function.  
Sample TOSHIBA Accessibility window  
To use TOSHIBA Accessibility:  
1
2
3
Click the TOSHIBA Assist shortcut icon on your desktop.  
Click the Optimize tab.  
Click the TOSHIBA Accessibility icon.  
The TOSHIBA Accessibility window appears.  
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Toshiba Utilities  
Fingerprint Authentication Utility  
168  
4
Check the Use Fn-StickyKey box.  
Put a check mark next to the desired option.  
Click OK.  
5
6
Fingerprint Authentication Utility  
(Available on certain models)  
The fingerprint authentication utility (available on certain  
models) can be used to replace the keyboard-based user/  
BIOS password authentication system when booting up.  
The fingerprint authentication utility can also be used for user  
logon. The user’s fingerprint is read; if the system recognizes  
the fingerprint, the user is automatically logged on.  
Fingerprint utility limitations  
Toshiba does not guarantee that the fingerprint utility  
technology will be completely secure or error-free. Toshiba  
does not guarantee that the fingerprint utility will accurately  
screen out unauthorized users at all times. Toshiba is not  
liable for any failure or damage that might arise out of the use  
of the fingerprint software or utility.  
Fingerprint Enrollment  
Use the Enroll or Edit Fingerprints wizard to enroll new  
fingerprints or to update existing fingerprint samples.  
It is recommended that you complete the Fingerprint tutorial  
before starting fingerprint enrollment. The fingerprint tutorial  
shows how to achieve the highest quality fingerprint samples.  
NOTE  
To enroll a new fingerprint:  
1
Click the Fingerprints topic in the Control Center. Click the  
Enroll or Edit fingerprints wizard.  
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Toshiba Utilities  
Fingerprint Authentication Utility  
169  
2
3
4
5
Enter your credentials.  
Complete the fingerprint tutorial.  
Click the button above the finger you want to enroll.  
Swipe your finger on the sensor.  
A sample will be created and indicated by a fingerprint icon.  
6
7
Repeat the previous step. Swipe the same finger on the  
sensor two more times to create two more samples.  
The final template will be created from these three  
samples.  
If you do not use a Windows password, you will be prompted  
to define a new (non-empty) one. This is not necessary, but a  
password improves the security of your software.  
NOTE  
If your system supports power-on security, a Power-on button  
is also displayed above each enrolled fingerprint. This button  
is shown pressed by default, indicating that your finger is  
automatically added for power-on authentication.  
During fingerprint enrollment, the system displays icons as  
prompts, notifications, and warnings. These icons and their  
meanings are as follows:  
Sensor ready. The sensor is waiting to read your  
fingerprint. Swipe your finger when you are ready.  
Sensor busy. Wait for the sensor to complete its  
operation.  
Problem with operation. The sensor could not read your  
fingerprint. Swipe your finger again.  
Operation succeeded. The sensor successfully read or  
verified your fingerprint.  
Failed to verify the user. The fingerprint could not be  
matched.  
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Toshiba Utilities  
Fingerprint Authentication Utility  
170  
Error reading fingerprint—the finger was too far to the  
left or right. Center your finger and swipe it again.  
Error reading fingerprint—the movement was skewed.  
Swipe your finger again in a straight line.  
Error reading fingerprint—the movement was too fast.  
Swipe your finger again at a slower speed.  
Error reading fingerprint—the movement was too short.  
Swipe your finger again using a longer motion.  
Fingerprint Logon  
The fingerprint utility enables logon to your computer using  
fingerprints. During user enrollment, fingerprint samples are  
saved and associated with the user’s Windows® user account.  
When the user attempts to log on again, the user’s fingerprint  
is read and compared with the user’s enrolled fingerprints; if  
the fingerprint is recognized, user logon is completed.  
The Fast User Switching feature of Windows® XP is also  
supported. If user A is logged on and the fingerprint utility  
verifies the fingerprint of user B (who is already enrolled),  
the utility recognizes the fingerprint and switches the users.  
If your system supports power-on security, existing  
fingerprint samples can be used also for power-on  
authentication.  
Power-on Security  
The power-on security feature prevents unauthorized access  
to your computer when it is turned off by requiring the user to  
pass fingerprint authentication. If fingerprint authentication  
fails, the user will not be able to start the computer.  
When power-on security is enabled, the system asks you to  
authenticate your fingerprint. You have 40 seconds to swipe  
your fingerprint.  
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Toshiba Utilities  
Fingerprint Authentication Utility  
171  
If the authentication fails, the system tries again up to two  
more times. If authentication fails after the third attempt, the  
system shuts down.  
Enabling Power-on Security  
Options for power-on security are displayed only if your  
computer supports this feature. In most configurations,  
power-on security is enabled automatically after the first user  
fingerprints are enrolled.  
To disable/enable power-on security:  
1
Open the Control Center and go to Settings - Power-on  
Security. (This wizard is displayed only if your system  
supports power-on security.)  
2
Check the option Replace the power-on and hard drive  
passwords with the fingerprint reader.  
Power-on security can be configured to operate with the  
fingerprint logon feature. If a fingerprint used for power-on  
security matches a fingerprint in an existing passport, the  
corresponding user is logged on automatically without having  
to enter the Windows® logon password.  
Your hardware must support Power-on security to use the  
single logon feature. You must have administrative privileges  
to change settings.  
NOTE  
To enable power-on security single logon:  
1
Open the Control Center and go to Settings - System  
Settings.  
2
3
Select Logon.  
Check the Allow power-on security single sign-on  
check box. (Logon support must be enabled for this  
option to be accessible.)  
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Toshiba Utilities  
Fingerprint Authentication Utility  
172  
Fingerprint Management  
Fingerprints are stored in memory during enrollment. After a  
finger is enrolled, it is displayed with a power-on button  
above it. The button appears “pressed in” by default,  
indicating that the corresponding finger will be used for  
power-on security. If you do not want to use a fingerprint for  
power-on security but only for logon, click the Boot button to  
delete the fingerprint from the fingerprint device memory.  
The fingerprint device memory can typically hold up to 21  
fingerprints. The number of slots remaining is displayed in  
the enrollment wizard.  
Control Center  
The Control Center contains various functions for fingerprint  
management and for setting up your fingerprint software.  
Available options depend on the software status, used  
hardware, and installed applications.  
Fingerprints  
Enroll or Edit Fingerprints—Runs the fingerprint  
enrollment wizard. You can enroll/delete fingerprints for  
the current user and, if power-on security is implemented,  
control whether they are stored in the fingerprint device  
memory. After you enroll your fingerprints, they are  
associated with your user name and password. The next  
time you log in, you can use your fingerprints instead of  
your user name and password.  
Delete—In convenient mode, deletes all fingerprints for  
the current user. In secure mode, only administrators can  
delete data for users.  
Import or Export User Data—Existing fingerprints can  
be exported to a *.vtp file and imported back to your  
fingerprint software. The *.vtp file is encrypted and  
protected by a password that is defined during export.  
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Toshiba Utilities  
Fingerprint Authentication Utility  
173  
Settings  
System Settings—Opens the Settings dialog containing  
various options for setting up the product. Most of these  
settings can be modified only by administrators and  
affect all users.  
User Settings—Opens the User Settings dialog  
containing user-specific options for setting up the  
product.  
Power-on Security—The memory of the fingerprint  
device is limited (typical capacity is 21 fingerprints). You  
can decide which fingerprints are present in the device  
memory and can be used for verification on computer  
startup, or create new fingerprints to be used only for  
power-on authentication.  
Fingerprint Storage Inspector—Opens the Fingerprint  
Storage Inspector dialog where you can see the contents  
of your fingerprint storage.  
Help  
Introduction—Displays the Introduction dialog with  
basic information about product features.  
Tutorial—Runs the fingerprint tutorial which shows you  
how to enroll your fingerprints. This tutorial is highly  
recommended for first-time users of this technology. The  
quality of enrolled fingerprints is extremely important for  
your satisfaction with the product.  
Help icon—Displays this help. The help files in other  
languages (depending on your installation) are located in  
the mui subfolder of your installation folder.  
About icon—Displays version information.  
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Toshiba Utilities  
Fingerprint Authentication Utility  
174  
Password Bank  
The Password Bank stores registration and logon information  
for Web sites and dialogs, helping to automate the task of  
entering this information.  
You enter the required information only once, during Web  
page or dialog registration. When the window is displayed  
again, all the data is entered automatically when you scan  
your fingerprint on the sensor. Registered Web pages can also  
be accessed directly from the Biomenu.  
Biomenu  
Biomenu provides access to the utility’s features and settings.  
It is available in several variants or skins. To view or select  
other Biomenu skins, open the Control Center and select  
Settings, User Settings.  
Swipe your finger to open Biomenu. If finger verification is  
configured to invoke another action (e.g., display a registered  
page), press and hold the Shift key while swiping your finger.  
The Biomenu contains the following menu options:  
Lock computer—Locks your computer. Use the sensor to  
unlock the computer again.  
Registered Sites—Displays a list of your Web pages  
registered by Password Bank. To display and fill in a  
registered page in your default Web browser, click it in  
the list.  
Register—Registers a new window (dialog or Web page).  
Lock/unlock My Safe—Opens or closes My Safe folder.  
Control Center—Displays Control Center.  
Help—Displays this help file.  
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Toshiba Utilities  
Fingerprint Authentication Utility  
175  
Registering a new Web page or dialog  
You are logged on to the computer and want to register a new  
Web page.  
To create a new registration:  
1
2
Display a Web page you want to register.  
Fill in the data you want to replay the next time you  
access this Web page.  
3
4
Use the sensor to display the Biomenu.  
Select Register.  
Password Bank recognizes pages containing a password field  
and displays a hint that the page can be registered. These  
hints can be turned off in the Settings dialog.  
A wizard will assist you through your first registration.  
Replaying a registered Web page or dialog  
You are logged on to the computer and want to replay a  
registered Web page.  
To replay a registration:  
1
2
3
Swipe your enrolled finger to display the Biomenu.  
Select Registered Sites.  
Select a page you want to display and replay, or simply  
verify your finger if the page is already displayed.  
If you directly access a registered page from your browser  
without using the Biomenu’s Registered Sites option,  
Password Bank displays a hint that the page is registered and  
can be replayed. These hints can be turned off in the  
Password bank tab of the User Settings dialog.  
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Toshiba Utilities  
Fingerprint Authentication Utility  
176  
Replaying registrations with multiple forms  
Password Bank registers forms, not pages. If a page contains  
several forms, each form requires a separate registration. If a  
page contains several forms, replaying works as follows:  
If only one form is registered for the page (regardless of  
how many forms the page has), that registration is  
replayed.  
If the page has multiple registered forms, and one of the  
registered forms is active, the active form is replayed.  
If the page has multiple registered forms, but there is no  
active form, all existing registered forms for the page are  
displayed. You then select the one to be replayed.  
Replaying a registered dialog  
You are logged on to the computer and want to replay a  
registered dialog.  
To replay a registration:  
1
2
3
Display the dialog to be replayed.  
Use the sensor.  
Optional—If the hint for replaying dialogs is displayed,  
confirm that you want to replay the registration.  
4
The registration is replayed.  
Editing an existing registration  
Sometimes it is useful to edit an existing registration. For  
example, your company’s address may have changed and you  
want to update your registrations.  
To edit an existing registration:  
1
2
3
Click the Settings topic in the Control Center.  
Click User Settings. Verify your fingerprint.  
Select Registrations.  
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Toshiba Utilities  
Fingerprint Authentication Utility  
177  
4
5
Select a registration.  
Click Edit.  
You can change the value of an item or delete the item.  
6
Select the Auto submit check box to submit the selected  
registration automatically after replaying the registration.  
A warning is displayed if you attempt to register a form  
or dialog that may be incompatible or not work properly  
with automatic submittal.  
Deleting a registration  
You are logged on to the computer and want to delete an  
existing registration.  
To delete an existing registration:  
1
2
3
4
5
Click the Settings topic in the Control Center.  
Click User Settings. Verify your fingerprint.  
Select Registrations.  
Select a registration.  
Click Delete.  
How to Delete the Fingerprint Data  
Fingerprint data is stored in the non-volatile memory. If the  
computer changes ownership, Toshiba recommends the  
following procedure:  
1
Click Start, All Programs, Protector Suite QL then click  
Control Center.  
The Protector Suite Software screen is displayed.  
Click Fingerprints then Delete.  
2
3
Click Settings then Fingerprint Storage Inspector.  
The Fingerprint Storage Inspector screen is displayed.  
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Fingerprint Authentication Utility  
178  
4
If other fingerprint data is still displayed on the list, hold  
down the Control key and select each fingerprint until they  
are all selected, then click Remove.  
5
6
Click OK to make the changes permanent.  
Check that all Fingerprint data was deleted on the  
Fingerprint Storage Inspector screen.  
Care and maintenance of your fingerprint sensor  
Failure to follow these guidelines and/or procedures might  
result in (1) damage to the sensor or cause sensor failure,  
(2) finger recognition problems, or lower finger recognition  
success rate.  
Do not scratch or poke the sensor with your nails or any  
hard or sharp objects.  
Do not press the sensor with too much pressure.  
Do not touch the sensor with a wet finger or any wet  
objects. Keep sensor surface dry and free of water vapor.  
Do not touch the sensor with a soiled finger. Minute  
foreign particles on a soiled or dirty finger may scratch  
the sensor.  
Do not paste stickers or write on the sensor.  
Do not touch the sensor with a finger or any object with  
built-up static electricity.  
Observe the following before you swipe your finger on the  
sensor, whether for fingerprint enrollment/registration or  
recognition.  
Wash and dry your hands thoroughly.  
Remove static electricity from your fingers by touching  
any metal surface. Static electricity is a common cause of  
sensor failures, especially during dry seasons such as  
winter.  
Clean the sensor with a lint-free cloth. Do not use  
detergent to clean the sensor.  
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Toshiba Utilities  
Fingerprint Authentication Utility  
179  
Avoid the following finger conditions for enrollment or  
recognition as they may result in fingerprint enrollment  
errors or a drop in the fingerprint recognition success  
rate.  
Soaked or swollen finger (e.g. after taking bath)  
Injured finger  
Wet finger  
Soiled or oily finger  
Extremely dry skin condition on finger  
Observe the following to improve the fingerprint recognition  
success rate.  
Enroll two or more fingers.  
Enroll additional fingers if recognition failure occurs  
often using enrolled fingers.  
Check your finger condition. Changed conditions, such  
as injured, rough, extremely dry, wet, soiled, dirty, oily,  
soaked or swollen fingers, may lower the recognition  
success rate. Also if the fingerprint is worn down or the  
finger becomes thinner or fatter, the recognition success  
rate may be lowered.  
The fingerprint for each finger is different and unique.  
Please ensure that only the registered or enrolled  
fingerprint or fingerprints are used for identification.  
Check sliding position (see illustration below).  
Sample aligning the finger on the sensor  
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Toshiba Utilities  
Fingerprint Authentication Utility  
180  
Fingerprint sensor limitations  
The fingerprint sensor compares and analyzes the unique  
characteristics in a fingerprint. However, there may be  
instances where certain users are unable to register their  
fingerprints due to insufficiently unique characteristics in  
their fingerprints.  
A warning message will be displayed when recognition is  
abnormal or recognition is not successful within a fixed  
duration.  
The recognition success rate may differ from user to user.  
Toshiba does not guarantee that this fingerprint  
recognition technology will be error-free.  
Toshiba does not guarantee that the fingerprint sensor  
will recognize the enrolled user or accurately screen out  
unauthorized users at all times. Toshiba is not liable for  
any failure or damage that might arise out of the use of  
this fingerprint recognition software or utility.  
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Chapter 6  
If Something Goes  
Wrong  
Some problems you may encounter when using your  
computer are relatively easy to identify and solve. Others  
may require help from your network administrator or the  
manufacturer of a software program.  
This chapter aims to help you solve many problems by  
yourself. It covers the problems you are most likely to  
encounter.  
If all else fails, contact Toshiba. You will find information on  
Toshiba’s support services at the end of this chapter.  
Problems that are easy to fix  
Your program stops responding.  
If you are working with a program that suddenly freezes all  
operations, chances are the program has stopped responding.  
You can exit the failed program without shutting down the  
operating system or closing other programs.  
To close a program that has stopped responding:  
1
Press Ctrl, Alt, and Del simultaneously (once).  
The Windows Task Manager window appears.  
181  
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If Something Goes Wrong  
Problems that are easy to fix  
182  
2
Click the Applications tab.  
If a program has stopped responding, the words “not  
responding” appear beside its name in the list.  
3
Select the program you want to close, then click End  
Task.  
Closing the failed program should allow you to continue  
working. If it does not, continue with the next step.  
4
Close the remaining programs one by one by selecting  
the program name, then End Task.  
To power off your computer, do one of the following:  
If you are not connected to a domain server:  
1
Click Start, Turn off computer.  
The Turn off computer window appears.  
Click Turn Off.  
2
The computer turns off.  
If you are connected to a domain server:  
1
Click Start, Shut down.  
The Shut Down window appears.  
Select Shut down from the drop-down list.  
Click OK.  
2
3
The computer shuts down completely.  
Your program performs an illegal operation.  
If you receive the message, “Your program has performed an illegal  
operation,close the window and continue working. If it  
happens again, record the details of the message and consult  
the software manufacturer.  
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If Something Goes Wrong  
Problems when you turn on the computer  
183  
To record the details:  
1
Click the Details button and select the text the operating  
system displays.  
The Details button displays information that the software  
manufacturer needs to help you solve your problem.  
2
3
4
5
Press Ctrl and c simultaneously to copy the text to the  
clipboard.  
Open Notepad (click Start, All Programs, Accessories  
and then click Notepad).  
Press Ctrl and v simultaneously to paste the details into  
Notepad.  
Add a paragraph break and type some notes describing  
what you were doing when you received the message and  
how the error can be reproduced.  
6
Save the file and refer to it when you contact the software  
manufacturer.  
Problems when you turn on the computer  
These problems may occur when you turn on the power.  
The computer will not start.  
Make sure you attached the AC adapter and power cord/cable  
properly or installed a charged battery.  
Press and hold the power switch for at least 10 seconds.  
If you are using the AC adapter, check that the wall outlet is  
working by plugging in another device, such as a lamp.  
Verify that the computer is on by looking at the on/off  
indicator. If the indicator is glowing, the computer is on.  
If you are using an AC adapter, verify that the computer is  
receiving power from the external power source by looking at  
the AC power light. If the indicator is glowing, the computer  
is connected to a live external power source.  
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If Something Goes Wrong  
Problems when you turn on the computer  
184  
The computer starts but when you press a key nothing  
happens.  
Verify that the active program accepts text input. Try clicking  
your mouse on an area where you can type text and try typing  
again.  
or resource conflict. When this happens turning the power on  
returns you to the problem instead of restarting the system.  
To clear the condition, press Ctrl, Alt, and Del simultaneously.  
Clearing the condition may get the computer running, but it  
will not solve a resource conflict. Read the documentation  
that came with the conflicting device and “Resolving a  
hardware conflict” on page 188.  
The computer is not accessing the hard disk or the  
optional external diskette drive.  
Your computer normally loads the operating system from the  
hard disk. If you have a hard disk problem, you will not be  
able to start the computer. Insert a system diskette into the  
optional external diskette drive and press F12 when the  
machine starts and use the arrow keys to select the boot-up  
device.  
The computer displays the WARNING RESUME FAILURE  
message.  
The computer was placed in Standby mode and the battery  
been lost. Data stored in the computer’s hard drive may not be  
affected.  
Always save your data even when you are using Standby. If  
your battery fully discharges, information that has not been  
saved will be lost. Your computer can be configured to warn  
you when the battery is running low see “What to do when  
the main battery runs low” on page 114.  
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If Something Goes Wrong  
The Windows® operating system is not working  
185  
If you are running on battery power, it is recommended that  
you do not leave the computer in Standby mode for long  
periods of time.  
To charge the battery, leave the computer plugged into a live  
wall outlet for several hours. For more information see  
The computer displays the Non-System disk or disk error message.  
Make sure there is no diskette in the optional external diskette  
drive. If there is a diskette in the drive, remove it and press  
any key to continue. If pressing any key does not work, press  
Ctrl, Alt, and Del to restart the computer. For more information  
see “The computer is not accessing the hard disk or the  
optional external diskette drive.” on page 184.  
The Windows® operating system is not  
working  
Once you are familiar with the desktop and used to the way  
the operating system responds to your work routine, you can  
easily detect if the operating system is not working correctly.  
For example:  
The operating system fails to start after the Starting  
Windows XP message appears.  
The operating system takes a long time to start.  
The operating system responds differently from the  
normal routine.  
The screen does not look right.  
Unless a hardware device has failed, problems usually occur  
when you change the system in some way such as installing a  
new program or adding a device.  
If you experience any of these problems, use the options in  
the Startup menu to fix the problem.  
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If Something Goes Wrong  
The Windows® operating system is not working  
186  
Using Startup options to fix problems  
If the operating system fails to start properly, you may have to  
change your system’s configuration or verify the startup  
procedure to fix the problem. To do this, use the options in  
the Startup menu.  
To open the Startup menu:  
1
2
Restart your computer.  
Press F8 when your computer starts and before Windows  
starts loading.  
The Windows® Advanced Options menu displays these  
options:  
Safe Mode  
Safe Mode (with Networking)  
Safe Mode (with Command Prompt)  
Enable Boot Logging  
Enable VGA Mode  
Last known good configuration (your most recent  
settings that worked)  
Directory Services Restore Mode (Windows®  
domain controllers only)  
Debugging Mode  
Start Windows® normally  
Reboot  
Return to OS Choices (menu)  
See your Windows® documentation for further explanation.  
If your computer is connected to a network, the Startup menu  
may display different versions of Safe mode.  
NOTE  
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If Something Goes Wrong  
The Windows® operating system is not working  
187  
Internet problems  
My Internet connection is very slow.  
Many factors contribute to the speed with which you can surf  
the Internet. They include: modem speed, telephone line  
conditions, time of day (when everyone else is surfing, your  
access can be slow) and popularity of the sites you are trying  
to access. If accessing a particular site is very slow, try later.  
My browser cannot find the URL address I typed in.  
Make sure you separated the domain names of the address  
with the forward slash (/). Check the spelling of each name  
and the syntax of the address carefully. A single incorrect  
letter or missed character will make it impossible for your  
browser to locate the site.  
My browser cannot find a site I bookmarked.  
The World Wide Web is constantly changing. A site you  
bookmarked yesterday may not be available today or its  
server may be down for temporary repair. Try again later.  
®
The Windows XP operating system can help you  
If the operating system has started properly but you still have  
a problem using your computer, the online Help can assist  
you in troubleshooting the problem.  
To access Windows® XP Help and Support:  
1
2
Click Start, then click Help and Support.  
The Help and Support window appears.  
Then do one or both of the following:  
In the search field, type in the topic for which you need  
help and follow the on-screen instructions.  
Click a problem you would like help with from the  
listings and follow the on-screen instructions.  
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If Something Goes Wrong  
Resolving a hardware conflict  
188  
You can connect to Support Online by clicking Support from  
the menu or by going to pcsupport.toshiba.com.  
Resolving a hardware conflict  
If you receive an error message telling you there is a device  
driver conflict or a general hardware problem, try using  
Windows® Help and Support to troubleshoot the problem  
first.  
For help on hardware conflicts:  
1
2
Click Start, then click Help and Support.  
Click the Hardware link in the window’s left pane.  
A list of category links appear.  
3
4
Click the Fixing a hardware problem link.  
Choose from specific topics and follow the steps.  
If there is still a problem, the operating system should display  
a message that explains what the conflict is.  
A plan of action  
The smooth operation of the system depends on the  
interaction of all devices, programs, and features. If the  
system or one of its attached devices is not working,  
resolving the problem can be time-consuming and frustrating.  
The recommended procedure for getting multiple devices to  
work together is to add and set up one device at a time. After  
you add each device, test it to make sure it and all previously  
connected devices work.  
The device most recently connected to the system is the one  
most likely to be causing a hardware conflict.  
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If Something Goes Wrong  
Resolving a hardware conflict  
189  
Resolving hardware conflicts on your own  
Computer components need resources to accomplish a task.  
A device, such as a disk drive or a modem, needs a channel to  
the computer’s Central Processing Unit (CPU). It also needs a  
direct channel to the computer’s memory to store information  
as it works. These channels of communication are commonly  
referred to as system resources.  
Interrupt Request Channel  
The channel to the CPU is called an Interrupt Request (IRQ)  
because it interrupts what the processor is doing and requests  
some of the processor’s time. If two or more devices use the  
same IRQ, the processor does not know which device is  
asking for attention. This causes a hardware conflict.  
Direct Memory Access  
Similarly, the data required by the device is stored in a  
specific place or address in memory called the Direct  
Memory Access (DMA). The DMA provides a dedicated  
channel for adapter cards to bypass the microprocessor and  
access memory directly. If two or more devices use the same  
DMA, the data required by one device overwrites the data  
required by the other, causing a hardware conflict.  
Plug and Play  
With Plug and Play and the operating system, avoiding  
hardware conflicts is easy. Plug and Play is a computer  
standard that helps the system BIOS (basic input/output  
system) and the operating system to automatically assign  
system resources to Plug and Play-compliant devices. In  
theory, if every device connected to the computer is Plug and  
Play-compliant, no two devices will compete for the same  
system resources. Plug in the device and turn on your  
computer. The operating system is automatically set up to  
accommodate the new device.  
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If Something Goes Wrong  
Resolving a hardware conflict  
190  
If you install an older (legacy) device that the operating  
system cannot recognize, the operating system may have  
difficulty assigning resources to it. As a result, a hardware  
conflict can occur.  
Resolving conflicts  
There are several things you can do to resolve hardware  
conflicts:  
Get the most recent drivers from the manufacturer.  
Disable the device.  
For an older device, remove it from the computer.  
Disable another system component and use its resources  
for the new device. See “Fixing a problem with Device  
Manager” on page 190.  
Reconfigure the device so that its requirements do not  
conflict. Refer to the device’s documentation for  
instructions about changing settings on the device.  
Fixing a problem with Device Manager  
Device Manager provides a way to check and change the  
configuration of a device.  
Changing the default settings using Device Manager can  
cause other conflicts that make one or more devices unusable.  
Device Manager is a configuration tool for advanced users  
who understand configuration parameters and the  
ramifications of changing them.  
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If Something Goes Wrong  
Resolving a hardware conflict  
191  
Disabling a device  
1
Click Start, Control Panel, then click Performance and  
Maintenance.  
2
3
Click the Administrative Tools icon.  
Double-click Computer Management, then click  
Device Manager.  
4
5
Select the specific device from the device category. To  
expand a device category, double-click the category.  
In the toolbar, look to the far right for an icon of a  
monitor with a strike mark through a circle on the front.  
This is the disable feature.  
6
7
Click the icon.  
You are given the option of disabling the device.  
Click Yes to disable the device or No to cancel.  
Checking device properties  
Device Manager provides a way to view the properties of a  
device. Properties include the name of the manufacturer, the  
type of device, the drivers installed, and the system resources  
assigned to the device.  
To check a device’s properties:  
1
Click Start, Control Panel, then click Performance and  
Maintenance.  
2
3
Click the Administrative Tools icon.  
Double-click Computer Management, then click  
Device Manager.  
4
5
To view the device(s) installed, double-click the device  
type.  
To view the properties, double-click the device.  
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Resolving a hardware conflict  
192  
The operating system displays the Device Properties dialog  
box, which provides an array of tabs. They may include:  
The General tab, which provides basic information about  
the device.  
The Resource tab, which lists resources assigned to the  
monitor, optional external DVD-ROM, optional external  
diskette drive, and other power-using functions. This tab  
does not appear if the device is not using resources.  
The Driver tab, which displays the drivers being used by  
the device.  
The tabs that appear in the dialog box vary from one  
device to another. A Troubleshooting button is also  
present.  
6
Click Troubleshoot...  
A Help and Support window for that device appears.  
For more information about Device Manager, refer to  
Windows® XP online help.  
Memory problems  
Incorrectly connected or faulty memory modules may cause  
errors that seem to be device-related. It is worthwhile  
checking for these first:  
1
2
Click Start, Turn off computer.  
Click Turn Off.  
The operating system shuts down and turns off the computer  
automatically.  
3
4
Remove the memory module, following the instructions  
in “Removing a memory module” on page 59.  
Reinstall the memory module, following the instructions  
in “Installing a memory module” on page 54, and making  
sure the module is seated properly.  
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If Something Goes Wrong  
Resolving a hardware conflict  
193  
5
6
Check for the error again.  
If the error recurs, remove the memory module entirely  
and check for the error again.  
If removing the memory module eliminates the error, the  
memory module may be faulty. If the error recurs without the  
memory module installed, the error is not caused by the  
memory module.  
TECHNICAL NOTE: You must have at least one memory  
module installed for the computer to work.  
Power and the batteries  
Your computer receives its power through the AC adapter and  
power cord/cable or from the system batteries (battery,  
optional high-capacity battery and real-time clock (RTC)  
battery). Power problems are interrelated. For example, a  
faulty AC adapter or power cord/cable will neither power the  
computer nor recharge the batteries.  
Here are some typical problems and how to solve them:  
The AC power light does not come on when you plug in  
the AC adapter and power cord/cable.  
Make sure the AC adapter and power cord/cable are firmly  
plugged into both the wall outlet and the computer.  
If the AC power light still does not come on, check that the  
wall outlet is working properly by plugging in a lamp or other  
appliance.  
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194  
but the battery will not charge.  
The battery does not charge while the computer is consuming  
full power. Try turning off the computer.  
The battery may not be inserted correctly in the computer.  
Turn off the computer, remove the battery, clean the contacts  
with a soft dry cloth (if necessary) and replace the battery.  
See “Removing the battery from the computer” on page 119.  
The battery may be too hot or too cold to charge properly. If  
you think this is the probable cause, let the battery reach  
room temperature and try again.  
If the battery has completely discharged, it will not begin  
charging immediately. Leave the AC adapter and power cord/  
cable connected, wait 20 minutes and see if the battery is  
charging.  
If the battery light is glowing after 20 minutes, let the  
computer continue charging the battery for at least another 20  
minutes before you turn on the computer.  
If the battery light does not glow after 20 minutes, the battery  
may have reached the end of its useful life. Try replacing it.  
The battery appears not to power the computer for as  
long as it usually does.  
If you frequently recharge a partially charged battery, it may  
not charge fully. Let the battery discharge completely, then  
try charging it again.  
Check the power options using the Power Management  
utility. Have you added a device, such as a PC Card or  
memory module, that takes its power from the battery? Is  
your software using the hard disk more? Is the display power  
set to turn off automatically? Was the battery fully charged to  
begin with? All these conditions affect how long the charge  
lasts.  
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Resolving a hardware conflict  
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After a period of time, the battery will lose its ability to  
perform at maximum capacity and will need to be replaced.  
pack, see your accessories information that shipped with your  
computer, or visit the Toshiba Web site at  
accessories.toshiba.com. Refer to this site often to stay  
current on the most recent software and hardware options for  
your computer, and for other product information.  
For more information on maximizing battery power see  
“Charging batteries” on page 108.  
Keyboard problems  
If, when you type, strange things happen or nothing happens,  
the problem may be related to the keyboard itself.  
The keyboard produces unexpected characters.  
A keypad overlay may be on. If the numlock light or cursor  
control mode light is on, press Fn and F10 simultaneously to  
turn off the cursor control mode light or Fn and F11  
simultaneously to turn off the numlock light.  
If the problem occurs when both the keypad overlays are off,  
make sure the software you are using is not remapping the  
keyboard. Refer to the software documentation and check  
that the program does not assign different meanings to any of  
the keys.  
You have connected an external keyboard and the  
operating system displays one or more keyboard error  
messages.  
The keyboard you connected may be defective or  
incompatible with the computer. Try using a different make  
of keyboard.  
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If Something Goes Wrong  
Resolving a hardware conflict  
196  
Nothing happens when you press the keys on the  
external keyboard.  
You may have plugged the external keyboard in while the  
computer was turned on. Click Start, Shut Down or Turn off  
computer, and Restart the computer using the Dual Mode  
Pad on the internal keyboard. The computer will restart and  
recognize the device.  
Display problems  
Here are some typical display problems and their solutions:  
The screen is blank.  
Display Auto Off may have gone into effect. Press any key to  
activate the screen.  
You may have activated the instant password feature by  
pressing Fn and F1 simultaneously. If you have registered a  
password, press any key, type the password and press Enter. If  
no password is registered, press any key. The screen  
reactivates and allows you to continue working.  
If you are using the built-in screen, make sure the display  
priority is not set for an external monitor. To do this, press Fn  
and F5 simultaneously (once). If this does not correct the  
problem, press Fn and F5 simultaneously again to return the  
display priority to its previous setting.  
HINT: Holding the Fn key and pressing the F5 key several  
times will advance you through the display options.  
If you are using an external monitor:  
Check that the monitor is turned on.  
Check that the monitor’s power cord/cable is firmly  
plugged into a working power outlet.  
Check that the cable connecting the external monitor to  
the computer is firmly attached.  
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If Something Goes Wrong  
Resolving a hardware conflict  
197  
Try adjusting the contrast and brightness controls on the  
external monitor.  
Press Fn and F5 simultaneously to make sure the display  
priority is not set for the built-in screen.  
The screen does not look right.  
You can change the display settings by clicking a blank area  
of the desktop with the secondary control button, then  
clicking Properties. This opens the Display Properties dialog  
box. The Appearance tab of this dialog box allows you to  
choose the colors for the screen. The Settings tab allows you  
to choose the screen resolution.  
The built-in screen flickers.  
Some flickering is a normal result of the way the screen  
produces colors. To reduce the amount of flickering, try using  
fewer colors.  
To change the number of colors displayed:  
1
2
3
Point at the desktop and click with the secondary button.  
Click Properties, and then the Settings tab.  
Change the Colors option and click OK.  
For more information see Windows® Help.  
A message tells you that there is a problem with your  
display settings and that the adapter type is incorrect or  
the current settings do not work with your hardware.  
Reduce the size of the color palette to one that is supported by  
the computer’s internal display.  
To change the display properties:  
1
Point at the desktop and click with the secondary button.  
The Display Properties window appears.  
2
3
Click Properties, then click the Settings tab.  
Adjust the screen resolution and/or color quality.  
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4
Click OK.  
The display mode is set to Simultaneous and the external  
display device does not work.  
Make sure the external monitor is capable of displaying at  
resolutions of 800 x 600 or higher. Devices that do not  
support this resolution will only work in Internal/External  
mode, and not simultaneous mode.  
Small bright dots appear on your TFT display when you  
turn on your computer.  
Small bright dots may appear on your screen display when  
you turn on your PC. Your display contains an extremely  
large number of thin-film transistors (TFT) and is  
manufactured using high-precision technology. Any small  
bright dots that may appear on your display are an intrinsic  
characteristic of the TFT manufacturing technology. Over a  
period of time, and depending on the usage of the computer,  
the brightness of the screen will deteriorate. This is also an  
intrinsic characteristic of the screen technology. When the  
computer is operated on battery power, the screen will dim  
and you may not be able to increase the brightness of the  
screen while on battery power.  
Disk drive problems  
Problems with the hard disk or with a diskette drive usually  
show up as an inability to access the disk or as sector errors.  
Sometimes a disk problem may cause one or more files to  
appear to have garbage in them. Typical disk problems are:  
You are having trouble accessing a disk, or one or more  
files appear to be missing.  
Make sure you are identifying the drive by its correct name  
(A: or C:).  
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Error-checking  
Run Error-checking, which analyzes the directories, files and  
File Allocation Table (FAT) on the disk and repairs any  
damage it finds:  
To run Error-checking:  
1
2
3
Click Start, then click My Computer.  
Right-click the drive you want to check.  
On the pop-up menu, click Properties.  
The drive’s Properties box appears.  
This feature is not available for CD/DVD drives.  
NOTE  
4
5
Click the Tools tab.  
Click the Check now button.  
The Check Disk All Apps box appears.  
You can choose one or both options:  
6
7
Automatically fix file system errors  
Scan for and attempt recovery of bad sectors  
Click Start.  
Error-checking tests and repairs the disk.  
Your hard disk seems very slow.  
If you have been using your computer for some time, your  
files may have become fragmented. Run Disk Defragmenter.  
To do this, click Start, then click All Programs, point to  
Accessories and System Tools, and click Disk  
Defragmenter.  
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Your data files are damaged or corrupted.  
Refer to your software documentation for file recovery  
procedures. Many software packages automatically create  
backup files.  
You may also be able to recover lost data using utility  
software. Consult your network administrator.  
Some programs run correctly but others do not.  
This is probably a configuration problem. If a program does  
not run properly, refer to its documentation and check that the  
hardware configuration meets its needs.  
A diskette will not go into the optional external diskette  
drive.  
You may already have a diskette in the drive. Make sure the  
drive is empty.  
You may be inserting the diskette incorrectly. Hold the  
diskette with the hub side facing down, and insert it so that  
the metal head window cover goes into the drive first.  
The metal cover or a loose label may be obstructing the path  
into the drive. Carefully inspect the diskette. If the metal  
cover is loose, replace the diskette. If the label is loose,  
replace the label and try inserting the diskette again.  
The computer displays the Non-system disk or disk error  
message.  
If you are starting the computer from a diskette, the diskette  
in the drive does not have the files necessary to start the  
computer. Replace it with a bootable diskette.  
The drive cannot read a diskette.  
Try another diskette. If you can access the second diskette,  
the first diskette (not the drive) is probably causing the  
problem. Run Error-checking on the faulty diskette (for  
instructions see “Disk drive problems” on page 198).  
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CD-RW/DVD-ROM or multi-function drive problems  
You cannot access a disc in the drive.  
If the CD-RW/DVD-ROM or multi-function drive is an  
external drive, make sure that the drive’s cable is properly  
connected to the computer.  
Make sure the tray which holds the CD-ROM or DVD-ROM  
is closed properly. Press gently until it clicks into place.  
Open the tray and remove the disc. Make sure the tray is  
clean. Any dirt or foreign object can interfere with the laser  
beam.  
Examine the disc to see if it is dirty. If necessary, wipe it with  
a clean cloth dipped in water or a neutral cleaner.  
Replace the disc in the tray. Make sure that the disc is lying  
flat, label side uppermost. Close the tray carefully, making  
sure it has shut completely.  
You press the disc eject button, but the drive tray does  
not slide out.  
Make sure the computer is connected to a power source and  
turned on. The CD-RW/DVD-ROM or multi-function drive  
eject mechanism requires power to operate.  
Make sure a program is not accessing the drive and  
preventing it from ejecting.  
If you need to remove a disc and cannot turn on the computer  
(for example, if the battery is completely discharged), use a  
narrow object, such as a straightened paper clip, to press the  
manual eject button. This button is in the small hole next to  
the DVD-ROM eject button on the face of the DVD-ROM  
tray.  
Never use a pencil to press the manual eject button. Pencil  
lead can break off inside the computer and damage it.  
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Some discs run correctly but others do not.  
Check the type of disc you are using. The CD-RW/  
DVD-ROM or multi-function drive supports the Digital  
Versatile Disc (DVD) formats DVD-ROM, DVD-R (read-  
only), plus CD-ROM, CD-R (read-only), and CD-RW (read-  
only).  
software’s documentation and check that the hardware  
configuration meets the program’s needs.  
The disc will not come out of the drive when you click  
the eject button on the screen.  
Press the button on the CD-RW/DVD-ROM or multi-function  
drive itself. For additional information see You press the  
disc eject button, but the drive tray does not slide out.” on  
page 201.  
Sound system problems  
You do not hear any sound from the computer.  
Adjust the volume control.  
Try pressing Fn + Esc to see if volume mute is disabled.  
If you are using external headphones or speakers, check that  
they are securely connected to your computer.  
The computer emits a loud, high-pitched noise.  
This is feedback between the microphone and the speakers. It  
occurs in any sound system when input from a microphone is  
fed to the speakers and the speaker volume is too loud. Adjust  
the volume control.  
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PC Card problems  
PC Cards (PCMCIA-compatible) include many types of  
devices, such as a removable hard disk, additional memory,  
or a pager.  
Most PC Card problems occur during installation and setup  
of new cards. If you are having trouble getting one or more of  
these devices to work together, several sections in this chapter  
may apply.  
Resource conflicts can cause problems when using PC Cards.  
See “Resolving a hardware conflict” on page 188.  
Card Information Structure  
When you insert a PC Card into a slot, the computer attempts  
to determine the type of card and the resources it requires by  
reading its Card Information Structure (CIS). Sometimes the  
CIS contains enough information for you to use the card  
immediately.  
Other cards must be set up before you can use them. Use the  
Windows® XP PC Card (PCMCIA) Wizard to set up the card.  
Refer to your Microsoft® documentation for more  
information, or refer to the documentation that came with the  
PC Card.  
Some card manufacturers use special software called  
enablers to support their cards. Enablers result in  
nonstandard configurations that can cause problems when  
installing the PC Card.  
If your system does not have built-in drivers for your PC Card  
and the card did not come with an operating system driver, it  
may not work under the operating system. Contact the  
manufacturer of the PC Card for information about using the  
card under the operating system.  
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PC Card checklist  
Make sure the card is inserted properly into the slot.  
Make sure all cables are securely connected.  
Occasionally a defective PC Card slips through quality  
control. If another PCMCIA-equipped computer is  
available, try the card in that machine. If the card  
malfunctions again, it may be defective.  
Resolving PC Card problems  
Here are some common problems and their solutions:  
The slot appears to be dead. PC Cards that used to work  
no longer work.  
Check the PC Card status:  
1
2
Click Start.  
Click My Computer icon with the secondary button,  
then click Properties.  
The System Properties dialog box appears.  
Click the Hardware tab.  
3
4
5
6
Click the Device Manager button.  
Double-click the PCMCIA adapter.  
Double-click the appropriate PC Card.  
The operating system displays your PC Card’s Properties  
dialog box, which contains information about your PC Card  
configuration and status.  
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The computer stops working (hangs) when you insert a  
PC Card.  
The problem may be caused by an I/O (input/output) conflict  
between the PCMCIA socket and another device in the  
system. Use Device Manager to make sure each device has its  
own I/O base address. See “Fixing a problem with Device  
Manager” on page 190 for more information.  
Since all PC Cards share the same socket, each card is not  
required to have its own address.  
Hot swapping (removing one PC Card and inserting  
another without turning the computer off) fails.  
Follow this procedure before you remove a PC Card:  
1
Double-click the Safely Remove Hardware icon on the  
System tray.  
2
3
4
5
Select the item you wish to remove.  
Click Stop.  
Remove the device when prompted to do so.  
Hardware screen.  
Never swap modules when the computer is in Hibernation or  
Standby mode. This is known as “warm swapping” and is not  
supported with this computer. For more information on  
Hibernation and Standby modes see “Hibernation mode” on  
page 75 and “Standby mode” on page 76.  
The system does not recognize your PC Card.  
Refer to the PC Card documentation.  
Removing a malfunctioning card and reinstalling it can  
correct many problems.  
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A PC Card error occurs.  
Reinsert the card to make sure it is properly connected.  
If the card is attached to an external device, check that the  
connection is secure.  
Refer to the card’s documentation, which should contain a  
troubleshooting section.  
Printer problems  
This section lists some of the most common printer problems:  
The printer will not print.  
Check that the printer is connected to a working power outlet,  
turned on and ready (on line).  
Check that the printer has plenty of paper. Some printers will  
not start printing when there are just two or three sheets of  
paper left in the tray.  
Make sure the printer cable is firmly attached to the computer  
and the printer.  
Run the printer’s self-test to check for any problem with the  
printer itself.  
Make sure you installed the proper printer drivers as shown in  
“Setting up your printer” on page 72 or in the instructions  
that came with the printer.  
You may have connected the printer while the computer is on.  
Disable Standby mode, turn off the computer, and turn off the  
printer. Turn the printer back on, make sure it is on line, then  
turn the computer back on.  
Try printing another file. For example, you could create and  
attempt to print a short test file using Notepad. If a Notepad  
file prints correctly, the problem may be in your original file.  
If you cannot resolve the problem, contact the printer’s  
manufacturer.  
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The printer will not print what you see on the screen.  
Many programs display information on the screen differently  
from the way they print it. See if your program has a print  
preview mode. This mode lets you see your work exactly as it  
will print. Contact the software manufacturer for more  
information.  
Modem problems  
This section lists common modem problems:  
The modem will not receive or transmit properly.  
Make sure the cable from the modem to the telephone line is  
firmly connected to the computer’s modem port and the  
telephone line jack.  
Check the port settings to make sure the hardware and  
software are referring to the same COM port. See  
“Determining the COM port” on page 130.  
Check the communications parameters (baud rate, parity, data  
length and stop bits) specified in the communications  
program. It should be set up to transmit at 300, 1200, 2400,  
4800, 9600, 14400, 28800, 33600 bps (bits per second) or  
higher. Refer to the program’s documentation and the modem  
manual for information on how to change these settings.  
The modem is on, set up properly and still will not  
transmit or receive data.  
Make sure the line has a dial tone. Connect a telephone  
handset to the line to check this.  
The other system may be busy or off line. Try making a test  
transmission to someone else.  
For more information regarding your system's V.92 modem,  
visit the Toshiba Web site at pcsupport.toshiba.com.  
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Wireless networking problems  
This section provides general troubleshooting tips for  
networking problems, specifically wireless (Wi-Fi) networking.  
NOTE  
The terms and concepts used assume a basic understanding of  
networks, and may be for more advanced users. If you need  
assistance or if you are not familiar with the terminology,  
please see Windows Help and Support or contact your  
computer technician.  
If your computer is equipped with an internal Wi-Fi  
adapter, verify that the Wi-Fi antenna switch is on (the  
light next to the wireless antenna on/off switch will be  
lit.)  
To determine if your computer has an internal Wi-Fi adapter,  
check the device list in Device Manager (part of the Windows  
Control Panel). Some Toshiba models may have a Wi-Fi  
antenna switch even though they do not have an internal Wi-Fi  
adapter.  
NOTE  
Verify that signal strength is good using the utility  
provided with the Wi-Fi adapter.  
If another computer is on the same network, verify that it  
has network access, and can connect to the Internet. If,  
for example, the other computer cannot browse to a  
public Web site, the ISP's (Internet Service Provider)  
service may be disrupted.  
Verify that the Service Set Identifier (SSID), or network  
name, is correct—i.e., that it matches the SSID assigned  
to the access point you are attempting to connect through.  
SSIDs are case-sensitive. Toshiba provides a Client  
Manager utility for setting and managing SSIDs.  
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Check Control Panel's Device Manager to verify that the  
Wi-Fi adapter is recognized by Windows®, and that the  
driver is loaded. Carefully note any error messages—  
these will be very helpful if you should confer with a  
support technician at a later time.  
Verify that the network connection is configured to obtain  
its Internet Protocol (IP) address dynamically:  
1 Click Start, Control Panel.  
2 Double-click Network Connections.  
3 Right-click the name of your wireless network  
connection, then click Properties.  
4 Select Internet Protocol (TCP/IP), then click  
Properties.  
5 Select Obtain an IP address automatically.  
6 Click OK, then click Close.  
Use IPCONFIG to verify that the computer has a useful  
IP address—one other than the private address of  
169.254.xxx.xxx assigned by Windows.  
Click Start, then click Run...  
Enter Cmd and press Enter.  
Enter "IPCONFIG /ALL" and press Enter.  
The IP address for each active network adapter will be  
displayed.  
Connect your computer directly to your router or  
broadband modem, by plugging a standard CAT5  
Ethernet patch cable (sold separately) into your  
computer's RJ45 Ethernet port. If your connection  
problem disappears, the problem lies in the Wi-Fi part of  
your network.  
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Use the PING command to verify a connection to the  
gateway at 192.168.1.1 (a default gateway for most  
wireless routers).  
Click Start, then click Run...  
Enter Cmd and press Enter.  
Enter PING 192.168.1.1 at the command prompt, and  
press Enter.  
If “Request Timed Out” or another error message appears  
in response, then the problem is probably Wi-Fi-related.  
If you have enabled any security provisions (closed  
system, MAC address filtering, Wired Equivalent Privacy  
(WEP), etc.), check the access point vendor's Web site for  
recent firmware upgrades. Problems with WEP keys, in  
particular, are frequently addressed in new firmware  
releases.  
Special considerations for Windows XP  
Wired Equivalent Privacy (WEP) encryption is not  
enabled on the wireless access point.  
When you install a wireless access point device, Windows XP  
checks whether WEP encryption is enabled on the device. If  
it is not enabled, Windows XP adds the device to its list of  
available wireless networks, but does not create a wireless  
connection using the device, since the connection would not  
be secure. You can still, however, use the access point. To use  
an access point without WEP encryption, follow these steps:  
Right-click the Wireless Network icon in the System  
Tray (far-right portion of the Windows Taskbar).  
Click View Available Wireless Networks.  
Select Allow me to connect to the selected wireless  
network, even though it is not secure.  
Windows XP will now try to establish a wireless  
connection.  
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The Windows XP wireless management facility does not  
work.  
If you are using an external Wi-Fi adapter (a PC Card, USB  
adapter, or other variety), check if the adapter comes with its  
own management utility. If it does, the utility may be  
disabling the Windows XP wireless management facility, in  
which case you must use the adapter's management utility. If  
the documentation that accompanies the adapter does not  
provide enough information to determine if this is the case,  
contact that vendor's support group for further advice.  
DVD operating problems  
If you experience a problem playing DVDs, you may be able  
to fix the problem yourself.  
For general problems playing a DVD title, try the following  
steps:  
1
2
3
Verify that the disc is in a format that the drive supports.  
Ensure that the disc is properly inserted in the drive tray.  
Ensure that the Display properties are not True Color (24-  
bit). If it is set to 24-bit color, there may be a video  
format error. To verify your display settings:  
Click Start, Control Panel, Appearance and Themes,  
and double-click Display.  
Click on the Settings tab and check the Color Palette. It  
should be set to High Color (16-bit).  
If it is not set to High Color, change the settings to 16-bit  
color and click OK.  
4
Clean the disc and try again.  
A dirty drive can also cause audio problems. If you have tried  
several discs and all fail, consider sending your drive to an  
authorized service provider to get it cleaned.  
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5
Verify that your computer recognizes your CD-RW/  
DVD-ROM or multi-function drive. To do this:  
Double-click the My Computer icon on the desktop. The  
CD-RW/DVD-ROM or multi-function drive should appear  
in the list.  
6
7
See “Checking device properties” on page 191 for  
instructions on using Device Manager to view the DVD-  
ROM properties.  
Check the Toshiba Web site for new information on  
DVD-ROM drives and their operation.  
A blank screen appears while watching a DVD-ROM  
movie or title.  
Disable the Shut off Monitor feature in the Display Properties  
using the following steps:  
1
Click the secondary mouse button on a blank area of the  
desktop.  
2
3
4
Click Properties.  
Click the Screen Saver tab.  
Deselect Shut off Monitor.  
Jumping video lines appear around the DVD-ROM  
video window.  
To change the screen’s display resolution:  
1
2
Click Start, Control Panel.  
The Control Panel window appears.  
Click Appearance and Themes, and double-click the  
Display icon.  
The Display Properties dialog box appears.  
3
4
Click the Settings tab.  
Next to the words Desktop Area, move the slider to a  
lower setting, such as 800 x 600 or 640 x 480.  
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5
Click OK.  
DVD titles, games, or applications appear distorted.  
Having Stretch enabled when your video resolution is set to  
640 x 480 or 800 x 600 can cause distortion. To disable  
Stretch, follow the instructions below:  
1
2
3
4
5
Right-click the Desktop, select Properties.  
Select the Settings tab.  
Select the Advanced Flat Panel tab.  
Click Disable Display Stretch Feature.  
Click OK.  
The screen saver runs while you are watching a movie or  
title.  
If the screen saver is enabled, it runs on top of any movie or  
title you are watching. To disable the screen saver:  
1
Click Start, Control Panel.  
The Control Panel window appears.  
2
Click Appearance and Themes, and double-click the  
Display icon.  
The Display Properties dialog box appears.  
3
4
5
Click the Screen Saver tab.  
In the Screen Saver list, the current screen saver is  
highlighted.  
Click the down arrow at the right of the current screen  
saver name.  
A list of screen savers displays.  
Click and hold the up arrow by the list or move the slide  
to the top.  
6
7
Click None.  
Click OK.  
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214  
Save your work frequently.  
You can never predict when your computer will lock, forcing  
you to close a program and lose unsaved changes. Many  
software programs build in an automatic backup, but you  
should not rely solely on this feature. Save your work! See  
“Computing tips” on page 83 for instructions.  
On a regular basis, back up the information stored on  
your hard disk.  
Here are some ways you can do this:  
Copy files to diskette.  
Connect a tape drive to the system and use specialized  
software to copy everything on the hard disk to a tape.  
Connect your computer to the office network and copy  
files to your network partition.  
Some people use a combination of these methods, backing up  
all files to tape weekly and copying critical files to diskette on  
a daily basis.  
If you have installed your own programs, you should back up  
these programs as well as your data files. If something goes  
wrong that requires you to reformat your hard disk and start  
again, reloading all your programs and data files from a  
backup source will save time.  
Read the user’s guides.  
It is very difficult to provide a fail-safe set of steps you can  
follow every time you experience a problem with the  
computer. Your ability to solve problems will improve as you  
learn about how the computer and its software work together.  
Get familiar with all the user’s guides provided with your  
computer, as well as the manuals that come with the  
programs and devices you purchase.  
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Your local computer store or book store sells a variety of self-  
help books you can use to supplement the information in the  
manuals.  
Data and system configuration backup in Windows XP  
Windows XP offers some easy-to-use features for backing up  
your Windows settings and your data – documents and other  
important files. Take advantage of these features to protect  
yourself from much more difficult and time-consuming  
restoration procedures, and to safeguard your valuable data  
from loss.  
Saving system configuration with Restore Points  
The System Restore feature of Windows XP quickly creates  
Restore Points—‘snapshots’ of your Windows  
configuration—and saves them for later recall. If you  
experience problems after installing some new hardware or  
software, you can easily select a previously established  
Control Point to ‘turn back the clock,’ restoring Windows to  
the state it was in just prior to the installation. This is much  
easier and more effective than uninstalling the hardware or  
software, which often leaves behind unwanted files and  
settings. It is also easy to undo a Restore Point selection, if  
you change your mind.  
Follow these steps to create a Restore Point using the System  
Restore utility:  
1
2
3
Click Start.  
Click Help and Support.  
Under Pick a Task, click Undo changes to your  
computer with System Restore.  
4
5
Click Create a restore point, and then click Next.  
In the Restore point description field, enter a name that  
is descriptive enough to be easily understood in the  
future, such as “Before installing Brand X Accounting  
app.” Then click Create.  
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6
Windows creates the Restore Point and automatically  
stamps it with the current date and time.  
Then, at a later time, you can re-establish your Windows  
configuration using the saved Restore Point. To do this:  
1
2
3
Click Start.  
Click Help and Support.  
Under Pick a Task, click Undo changes to your  
computer with System Restore.  
4
5
Click Restore my computer to an earlier time, then  
click Next.  
A calendar will be presented, showing a month at a time.  
Each date for which a Restore Point has been set will be  
marked as bold. When a boldfaced date is clicked, a  
description of the Restore Point will appear in a list to the  
right.  
NOTE  
This list may contain Restore Points that you did not create.  
Restore Points labeled System Checkpoint were automatically  
created by Windows XP. Other Restore Points may have been  
created automatically by applications when they were installed.  
6
7
Select the desired Restore Point from the list, and then  
click Next.  
Your Windows configuration will now be restored to the  
state it was in when the chosen Restore Point was  
created.  
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Backing up your data to CDs with Windows XP  
For most of us, by far the most valuable component of our  
computer system is the data we have created with it, and  
stored on its hard disk drive. Since problems with either  
hardware or software can make the data inaccessible or even  
destroy it, the next most valuable component of your  
computer system may be a recent backup of your data.  
Fortunately, Windows XP offers a convenient way to back up  
your important data files to CDs, a relatively high-capacity  
storage media. No additional software is required. Most of  
the CD and DVD drives built into recent Toshiba portable  
computer models can write to (or ‘burn’) as well as read from  
CDs. External CD and DVD writers are also widely available.  
Follow these steps to back up files in the My Documents  
folder to one or more CDs:  
1
Put a blank CD-R (CD-recordable) disc into the computer’s  
CD or CD-RW/DVD or multi-function drive.  
2
3
A menu of options will appear. Select Open writable  
CD folder using Windows Explorer, and click OK.  
A Windows Explorer window will open for the blank  
CD. This window will be referred to as “the CD  
window.”  
4
5
Open a second Windows Explorer window, by clicking  
Start, then My Computer.  
In this second window, browse to the files you wish to  
back up. Click the down-pointing arrow at the upper right  
of the window (to the left of the Go button) to see a list of  
locations that includes My Documents—a likely  
location of your data.  
6
Drag and drop folders or individual files from this  
window into the CD window. If the files do not  
immediately appear in the CD window, press F5 (or click  
View, Refresh) to prompt Windows to display them.  
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Develop good computing habits  
218  
NOTE  
Documents and other data files that you create as you work are  
typically stored in the My Documents folder. You may also  
wish to back up other important data files stored elsewhere on  
your hard disk drive, for example:  
E-mail files and settings—for Outlook, Outlook Express,  
or other e-mail apps. Visit the vendors’ Web sites  
(www.microsoft.com, for example) for detailed  
instructions.  
Newsgroup files and settings—for Outlook Express, or  
other newsgroup readers. Visit the vendors’ Web sites for  
detailed instructions.  
Other data files. If you do not find an application’s data  
files in any of the folders within the My Documents folder,  
check the application’s options or preferences settings to  
discover the locations of the files.  
7
8
When you have finished copying files to the CD window,  
click File, Write these files to CD.  
A CD Writing Wizard will appear, prompting for a name  
for the CD. You may accept the default name, or enter a  
new (more descriptive) name. Click Next to continue.  
9
The CD Writing Wizard will now write the selected files  
to the CD. It is best not to use the computer for any other  
tasks during this operation, so as not to interrupt it.  
10 Finally, click Finish. The CD will be ejected. It should  
contain all of the files you have selected, but you may  
easily verify this by placing the CD back into the drive,  
and viewing the list of files.  
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Develop good computing habits  
219  
Favorites (bookmarks) for Internet Explorer and other  
Web browsers  
Follow these steps to back up your Favorites for Internet  
Explorer (ver 5.0 or newer):  
1
2
3
In Internet Explorer, click File, Import and Export.  
The Import/Export Wizard will appear. Click Next.  
Click Export Favorites, Next. (To restore the Favorites  
to the hard disk drive later you would select Import  
Favorites from this list.)  
4
5
A list of your Favorites folders will appear, with the top-  
level Favorites folder selected (highlighted). Click Next  
to back up all of your Favorites, or select a particular  
Favorites folder to back up, then click Next.  
In the Export Favorites Destination window, use the  
Browse button to browse to the My Documents folder.  
Click Save in the Select Bookmark file window, and then  
click Next.  
6
7
Click Finish. The message “Successfully exported  
favorites” should appear.  
Follow the steps above for backing up files from the My  
Documents folder to a CD.  
Each CD has room for 650-700 megabytes of data. Follow  
this same set of steps any number of times to back up any  
number of files to as many CDs as is required to hold them.  
Windows XP also includes a Backup utility, though it does  
not directly support writing to CDs. For more information,  
click Start, Help and Support, or start the Backup utility by  
clicking Start, All Programs, Accessories, System Tools,  
Backup.  
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Develop good computing habits  
220  
Here are a few tips to help insure safe and easy installation of  
new hardware (printers, pointing devices, external hard  
drives, DVD writers, scanners, etc.) and software  
(applications like Microsoft Office or utility software such as  
special toolbars for your Web browser).  
Create a Restore Point (see “Saving system configuration  
anything, use the System Restore utility to set a Restore  
Point (see the section titled Restore Points). If anything  
goes wrong, you will then be able to easily restore  
Windows to the state it was in prior to the installation,  
undoing any changes the installation process introduced.  
Back up your critical data (see “Backing up your data to  
CDs with Windows XP” on page 217).  
Have your factory Restore/Reconfiguration CD(s) on  
hand in case you need any files from them.  
Do not guess; follow directions carefully! It is often  
necessary to run an installation utility first—before  
connecting a new hardware item to the computer. If the  
device is connected first, it may be very difficult to  
complete the installation successfully. Always carefully  
follow the installation instructions that accompany the  
hardware or software.  
Restart Windows. Always restart Windows after each  
installation, even if the installation utility does not  
prompt you to do so. This will insure that the installation  
is completed, and will clean up anything that the  
installation utility left behind.  
Do one installation at a time. If you have several new  
items to add to your computer system, install just one at a  
time, creating Restore Points immediately before each  
successive installation. This will make it much easier to  
determine the origin of any new problems. For best  
results, follow this sequence:  
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If you need further assistance  
221  
1 Back up critical data.  
2 Create a Restore Point.  
3 Install one item of hardware or software.  
4 Restart Windows.  
5 Use the new hardware or software for a while,  
noting any new problems. Make sure that your  
critical applications (e-mail, business apps, etc.)  
are working correctly, and verify that important  
devices are still functioning.  
6 For each additional hardware or software item,  
repeat these steps, starting at step 1 if any of your  
critical data has changed, or starting at step 2 if no  
critical data has changed.  
If you need further assistance  
If you have followed the recommendations in this chapter and  
are still having problems, you may need additional technical  
assistance. This section contains the steps to take to ask for  
help.  
Before you contact Toshiba  
Since some problems may be related to the operating system  
or the program you are using, it is important to investigate  
other sources of assistance first.  
Try the following before you contact Toshiba:  
Review the troubleshooting information in your  
operating system documentation.  
If the problem occurs while you are running a program,  
consult the program’s documentation for troubleshooting  
suggestions. Contact the software company’s technical  
support group for their assistance.  
Consult the dealer from whom you purchased your  
computer and/or program. Your dealer is your best source  
for current information.  
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If Something Goes Wrong  
If you need further assistance  
222  
Detailed system specifications are available at  
www.ts.toshiba.com by selecting your particular product and  
model number, clicking GO, and then clicking the Detailed  
Specs link from the menu on the left, or just refer to the  
computer documentation shipped with your product.  
For the number of a Toshiba dealer near you in the United  
States, call: (800) 457-7777.  
Contacting Toshiba  
If you still need help and suspect that the problem is  
hardware-related, Toshiba offers a variety of resources to help  
you.  
Toshiba’s Technical Support Web site  
For technical support, or to stay current on the most recent  
software and hardware options for your computer, and for  
other product information, be sure to regularly check the  
Toshiba Web site at pcsupport.toshiba.com.  
Toshiba voice contact  
Before calling Toshiba, make sure you have:  
Your computer’s serial number  
The computer and any optional devices related to the  
problem  
Backup copies of your Windows® operating system and  
all other preloaded software on your choice of media  
Name and version of the program involved in the  
problem along with its installation media  
Information about what you were doing when the  
problem occurred  
Exact error messages and when they occurred  
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If Something Goes Wrong  
Other Toshiba Internet Web sites  
223  
For technical support, call the Toshiba Global Support  
Centre:  
Within the United States at (800) 457-7777  
Outside the United States at (949) 859-4273  
Other Toshiba Internet Web sites  
Worldwide Toshiba corporate  
site  
Marketing and product  
information in the USA  
Accessories information in  
the USA  
Canada  
Europe  
Japan  
Mexico and all of Latin  
America  
Toshiba’s worldwide offices  
Australia  
Canada  
Toshiba (Australia) Pty. Limited  
84-92 Talavera Road  
North Ryde NSW 2113  
Sydney  
Toshiba Canada Ltd.  
191 McNabb Street  
Markham, Ontario  
L3R - 8H2  
Australia  
Canada  
France  
Germany  
Toshiba Systèmes (France) S.A.  
7, Rue Ampère; B. P. 131  
92800 Puteaux Cédex  
France  
Toshiba Europe GmbH  
Leibnizstraße 2  
D-93055 Regensburg  
Germany  
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If Something Goes Wrong  
Toshiba’s worldwide offices  
224  
Italy  
Japan  
Centro Direzionale Colleoni  
Palazzo Perseo  
Via Paracelso 10  
20041, Agrate Brianza  
Milano, Italy  
Toshiba Corporation, PCO-IO  
1-1, Shibaura 1-Chome  
Minato-Ku, Tokyo, 105-8001  
Japan  
Latin America and Caribbean  
Toshiba America Information  
Systems  
9740 Irvine Blvd.  
Irvine, California 92618  
USA  
Mexico  
Toshiba de México S.A. de C.V.  
Sierra Candela No.111, 6to. Piso  
Col. Lomas de Chapultepec.  
CP 11000 Mexico, DF.  
800-457-7777 (within the US)  
949-859-4273 (outside of the US -  
this call may incur long-distance  
charges)  
Spain  
United Kingdom  
Toshiba Information Systems  
(España) S.A.  
Toshiba Information Systems  
(U.K) Ltd.  
Parque Empresarial San Fernando  
Edificio Europa, 1a Planta  
Escalera A  
Toshiba Court  
Weybridge Business Park  
Addlestone Road  
28831 (Madrid) San Fernando de  
Henares  
Weybridge, Surrey KT15 2UL  
United Kingdom  
Spain  
United States  
Toshiba America Information  
Systems, Inc.  
9740 Irvine Boulevard  
Irvine, California 92618  
United States  
The Rest of Europe  
Toshiba Europe (I.E.) GmbH  
Hammfelddamm 8  
D-4-1460 Neuss  
Germany  
For more information on additional Toshiba worldwide  
locations, please visit: www.toshiba.co.jp/index.htm.  
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Appendix A  
Hot Keys  
Hot keys are keys that, when pressed in combination with the  
Fn key, turn system functions on and off. Hot keys have a  
legend on the key indicating the option or feature the key  
controls.  
Volume Mute  
Fn +  
This hot key enables/disables volume mute on  
your computer.  
When volume mute is enabled, no sound will  
come from the speakers or headphones.  
225  
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Hot Keys  
Password security  
226  
Password security  
Fn +  
This hot key blanks the display.  
Without a password  
The Fn + F1 key combination turns off the display and  
activates instant security. Using the pointing device or any  
key will make the display’s content reappear, if no password  
is set for the current user.  
With a password  
The Fn + F1 key combination turns off the display and  
activates instant security.  
If you set a blank screen saver, pressing the Fn + F1 key  
combination to activate instant security will cause the screen  
to go blank. Using the pointing device or any key will make  
the display’s content reappear. The Windows® operating  
system log-on screen will appear, prompting you for a  
password. After typing in the password for the current user,  
press Enter.  
To activate the password feature:  
1
Click Start, Control Panel, then click Appearances and  
Themes.  
2
Click one of the following:  
Choose a screen saver in the “Pick a task” section  
Display in the “or pick a Control Panel icon” section  
The Display Properties window appears.  
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Hot Keys  
Password security  
227  
3
If you clicked Choose a screen saver, the Screen Saver  
tab has already been selected. If it is not selected, click  
the Screen Saver tab.  
4
5
Click the On resume, password protected check box.  
Click OK.  
Maintaining security when the battery is not fully charged  
When the battery is not fully charged (even if the computer is  
operating on AC power) your display may reappear  
automatically after a short time. To protect your desktop, you  
must set up a screen saver with a password before activating  
the password feature.  
To set up a password with a screen saver, go to Windows XP  
help for instructions:  
1
2
3
4
Click Start, Help and Support.  
In the Search field, type password screen saver.  
Press Enter.  
Click the Protect your files with a screen saver  
password link located under the suggested topics.  
Follow the steps listed in the Windows help to set up your  
password-protected screen saver.  
To ensure the password protection is activated after pressing  
Fn + F1 (to activate instant security), wait ten seconds before  
walking away from the computer.  
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Hot Keys  
Power usage  
228  
Power usage  
Fn +  
This hot key displays the Power Schemes tab of  
the Power Options Properties window.  
Sample Power Schemes tab in Power Options  
You can configure your computer’s power usage  
using the drop down lists. You can choose one of  
the provided power schemes or select your own  
custom settings. For more information, see your  
Windows documentation.  
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Hot Keys  
Standby mode  
229  
Standby mode  
Fn +  
This hot key places the computer into Standby  
mode.  
A message box displays by default to confirm  
that the computer is entering Standby mode.  
You can choose not to display this message  
box.  
Sample Standby confirmation box  
For more information about Standby mode,  
please see “Standby mode” on page 76.  
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Hot Keys  
Hibernation mode  
230  
Hibernation mode  
Fn +  
This hot key places the computer into Hibernation  
mode.  
If Hibernation mode is enabled (the default) a  
message box displays by default to confirm  
the computer is entering Hibernation mode.  
You can choose not to display this message  
box.  
Sample Hibernation confirmation box  
If Hibernation mode is disabled, this hot key  
will not respond. For more information on  
Hibernation mode, see “Hibernation mode” on  
page 75.  
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Hot Keys  
Display modes  
231  
Display modes  
Fn +  
This hot key cycles through the power-on display  
options.  
The display modes are:  
Built-in display only  
Built-in display and external monitor  
simultaneously  
External monitor only  
TV  
TV and built-in display  
DVI appears if you have a projector or a  
monitor connected to the DVI video port (DVI  
is available on some models)  
Sample display options window  
In order to use a simultaneous mode, you must set  
the resolution of the internal display panel to  
match the resolution of the external display  
device.  
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Hot Keys  
Display brightness  
232  
Display brightness  
Fn +  
This hot key decreases the screen brightness.  
Fn +  
This hot key increases the screen brightness.  
Mode Pad  
Fn +  
This hot key enables/disables either the TouchPad  
or Dual Mode Pad.  
For more information on using the TouchPad, see  
“Disabling or enabling the TouchPad” on page 62.  
For more information on using the Dual Mode  
Pad, see “Disabling or enabling the Dual Mode  
Pad” on page 67.  
Sample disable and enable TouchPad or Dual  
Mode Pad windows  
Fn +  
This hot key turns the Zooming utility to zoom-  
out. For more information, see “TOSHIBA  
Zooming Utility” on page 164.  
Fn +  
This hot key turns the Zooming utility to zoom-in.  
For more information, see “TOSHIBA Zooming  
Utility” on page 164.  
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Hot Keys  
Keyboard hot keys  
233  
Keyboard hot keys  
Fn +  
This hot key informs you when the Wireless  
antenna on-off switch is in the off position. (No  
message appears when the Wi-Fi antenna on-off  
switch is in the on position.)  
Fn +  
This hot key switches screen or video modes.  
[Spacebar]  
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Appendix B  
Power Cord/Cable  
Connectors  
The computer features a universal power supply you can use  
worldwide. This appendix shows the shapes of the typical AC  
power cord/cable connectors for various parts of the world.  
USA and Canada  
United Kingdom  
UL approved  
CSA approved  
BS approved  
Australia  
Europe  
VDA approved  
NEMKO approved  
AS approved  
234  
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Appendix C  
UsingConfigFreewith  
your Toshiba Computer  
ConfigFree™ is a set of utilities that makes it easy to control  
communication devices and network connections.  
ConfigFree also lets you identify communication problems  
and create profiles for easy switching between locations and  
communication networks.  
For more information on using ConfigFree, see the ConfigFree  
online Help.  
NOTE  
The ConfigFree utilities include the following:  
Connectivity Doctor—The Connectivity Doctor utility is  
used to analyze network connections and fix networking  
problems with your notebook computer. For more  
information, see “Connectivity Doctor” on page 238.  
Search for Wireless Devices—The Search for Wireless  
Devices utility searches for wireless LAN and Bluetooth®  
devices used in the neighborhood, and displays  
information about them on a virtual map. For more  
information, see “Search for Wireless Devices” on  
page 241.  
235  
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Using ConfigFree™ with your Toshiba Computer  
Getting Started  
236  
Profile Settings—The Profiles utility lets you switch  
between network configurations. For more information,  
see “Profile Settings” on page 246.  
ConfigFree SUMMIT—The ConfigFree SUMMIT utility  
is used to connect with other ConfigFree users for file  
sharing. For more information, see “ConfigFree  
SUMMIT” on page 250.  
ConfigFree also includes a screen saver that you can  
customize by adding identifying text to devices. Click  
Options on the Connectivity Doctor screen to access the  
screen saver option.  
Getting Started  
This section contains information about the ConfigFree main  
screen, and how to start and set up ConfigFree.  
For more detailed information on setting up and using  
ConfigFree, see the Help File included in the application.  
Starting ConfigFree  
To start ConfigFree, be sure the computer has a wired or  
wireless connection. Then perform any of the following  
steps:  
(Microsoft® Windows® XP or 2000) Click the Start  
button, and select All Programs, TOSHIBA,  
Networking, ConfigFree.  
Double-click the ConfigFree icon  
on the taskbar.  
Press the TOSHIBA Assist button (if applicable to your  
system) to open the TOSHIBA Assist, and then click the  
ConfigFree icon.  
Click the ConfigFree icon  
click the desired utility.  
on the taskbar, and then  
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Using ConfigFree™ with your Toshiba Computer  
237  
Getting Started  
If your computer is not connected to a network, the ConfigFree  
icon on the taskbar is displayed with an “X.”  
NOTE  
When you start a search for wireless devices, ConfigFree  
Launcher displays on your computer desktop. You can then  
click the appropriate icon on the Launcher to start the desired  
ConfigFree utilities.  
SUMMIT  
Bluetooth  
Wireless LAN  
Connectivity Doctor  
Profiles  
Sample ConfigFree Launcher  
ConfigFree Launcher can be set to hide from view when it is  
not in use. When this setting is active (set the ConfigFree  
Launcher to Auto-hide mode), you can re-display ConfigFree  
Launcher by moving the mouse cursor to the right of the  
screen.  
Sample ConfigFree Launcher Auto-hide mode setting  
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Using ConfigFree™ with your Toshiba Computer  
ConfigFree Utilities  
238  
Sample ConfigFree Launcher coming back into view  
ConfigFree Utilities  
Connectivity Doctor  
The Connectivity Doctor lets you analyze your network  
connections and fix network-connection problems. Using  
Connectivity Doctor, you can view detailed network  
information by simply moving the mouse pointer.  
The Connectivity Doctor works with the following network  
devices:  
Wired and wireless network devices  
Routers, hubs, and bridges  
Access points  
The Connectivity Doctor displays the following information:  
WEP (Used, not Used)  
Wired connection line (link speed)  
Wireless connection line (signal strength and link speed)  
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239  
ConfigFree Utilities  
Location of wireless communication switch (identified  
with a yellow arrow)  
Status of wireless communication switch (on or off)  
Sample Connectivity Doctor screen  
Moving the mouse pointer over a wired or wireless network  
device icon displays information about the device, such as its  
IP address, subnet mask, and MAC address. A wireless  
network device also shows information such as the network  
SSID and the device’s Wired Equivalent Privacy (WEP) key  
settings.  
Sample viewing device information  
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Using ConfigFree™ with your Toshiba Computer  
ConfigFree Utilities  
240  
If a problem or potential problem is detected, in most cases, a  
screen automatically displays showing you the possible cause  
and solution for the problem.  
A triangle containing an exclamation point also appears on  
the Connectivity Doctor screen and an orange frame  
describes the relevant location. You can also view the  
possible cause and solution for the problem by clicking the  
exclamation point. If multiple triangles display, you can  
toggle between each of their cause and solution information  
screens by clicking its exclamation point.  
For example, if the connection to a wireless network cannot  
be established because the wireless communication switch is  
turned off, the problem description screen will normally  
display automatically when you start the Connectivity  
Doctor, and an exclamation point will appear next to the  
wireless communication switch.  
The following checkboxes and buttons are provided on the  
Connectivity Doctor screen:  
Stay on the task When checked, the ConfigFree icon resides in  
tray  
the system tray.  
Options  
Log  
Displays ConfigFree setting screen.  
Lets you create a diagnostic log, view a history of  
log files, or delete the history. Log files are saved  
as CFhtmlxxxxx.htm, where xxxxx is the creation  
date and time. They reside in the folder:  
C;\Documents and Settings\username\Local  
Settings\Temp  
About  
Help  
Displays the version of Connectivity Doctor.  
Displays online help.  
Close  
Closes the Connectivity Doctor screen.  
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Using ConfigFree™ with your Toshiba Computer  
241  
ConfigFree Utilities  
Search for Wireless Devices  
The Search for Wireless Devices utility searches for wireless  
LAN and Bluetooth devices currently used in the  
neighborhood, and displays information about them on a  
virtual map.  
To search for wireless devices:  
1
2
Click the  
icon in the system tray.  
Click Search for Wireless Devices.  
A virtual map appears with a graphical representation of the  
wireless devices that have been detected.  
Search for Wireless Devices can also be started from the  
ConfigFree Launcher.  
NOTE  
For Wi-Fi networks, the intensity of a signal is displayed in  
five levels or “bands.” The signal from the connected access  
point is displayed in the bands surrounding the PC icon at the  
center of the map. The closer to the center, the stronger the  
connection. Placing the pointer over the displayed “point of  
light” shows detailed information about the wireless device.  
The wireless device shown near the center of the map is not  
necessarily near your notebook computer. If a wireless device  
located a distance away also has a strong signal, it appears  
near the center of the map as well.  
NOTE  
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ConfigFree Utilities  
242  
The Search for Wireless Devices feature identifies if a device  
is IEEE 802.11a, b, or g. It also includes an option to display  
hidden access point availability.  
Sample viewing Wi-Fi devices  
Creating a new wireless connection  
This feature is only supported on systems running Windows  
XP SP2.  
NOTE  
To add a new wireless connection to an Access Point:  
1
Open the Search for Wireless Devices option from  
ConfigFree Launcher.  
2
Drag and drop the device you want to connect to the PC  
icon at the center of the map. The Wireless Settings screen  
appears.  
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Using ConfigFree™ with your Toshiba Computer  
243  
ConfigFree Utilities  
Sample dragging a device to the Access Point  
Sample Wireless settings screen  
3
Enter the SSID/WEP information and connect to the  
device.  
After the Access Point is set up and added to the connection  
list, the system displays the Connection screen rather than the  
Wireless settings screen.  
NOTE  
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ConfigFree Utilities  
244  
Creating a detected device wireless connection  
The following screen shows an example of Bluetooth devices  
that are detected using the Search for Wireless Devices  
option. Moving the mouse cursor over a device icon displays  
information about the device.  
Sample viewing Bluetooth devices  
You can connect to devices shown on the Bluetooth map:  
1
Drag and drop the device you want to connect to the PC icon  
at the center of the map.  
2
Configured devices are automatically connected. Devices  
not yet configured launch the Add New Connection  
Wizard, where you can configure and connect to the  
device.  
Transferring files using Bluetooth  
There are several ways to use Bluetooth to send files to other  
devices.  
To select the device using the Bluetooth radar screen:  
Open the Bluetooth radar screen, and drag and drop the  
file directly onto the icon for that Bluetooth device.  
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Using ConfigFree™ with your Toshiba Computer  
245  
ConfigFree Utilities  
Sample dragging the file to the Bluetooth device icon  
To be prompted for the device:  
1
Drag and drop the file to the Bluetooth radar icon on the  
ConfigFree Launcher.  
Sample dragging the file to the Bluetooth radar icon  
Or, you can right click on the file and select Send to  
Bluetooth Devices.  
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ConfigFree Utilities  
246  
Sample selecting Send to Bluetooth Devices option  
2
3
Choose a file recipient.  
Click Send.  
During a file transfer, connecting and disconnecting to the  
selected device will occur automatically.  
NOTE  
Disconnecting from a Bluetooth device  
To disconnect from a Bluetooth device:  
1
2
Place the cursor on top of the connected line. The icon  
changes to a pair of scissors.  
Click to disconnect from the device.  
Profile Settings  
The Profile Settings utility lets you save network settings in  
“profiles.” ConfigFree profiles are useful for easily switching  
network settings and devices.You can switch network settings  
simply by selecting the profile with the desired settings.  
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ConfigFree Utilities  
If you visit a client company occasionally, for example, you  
can set up a profile to match that environment and connect to  
the network. Similarly, users who access networks in the  
office and at home can set up profiles to handle these  
networking environments.  
A profile contains the currently configured network settings  
on the computer, as well as information about any network  
devices. The following settings can be saved (or “captured”)  
in a profile:  
Internet settings — includes LAN settings (proxy server  
settings) and the address of a home page that opens  
automatically when Internet Explorer starts.  
Devices — lets you enable or disable settings of wired  
and wireless network devices, infrared devices, and set  
the power status of Bluetooth antennas.  
TCP/IP settings — includes DHCP, IP address, subnet  
mask, default gateway, DNS server, and WINS server  
settings.  
Personal firewall settings for Internet connections.  
Dial-up connection settings for the default connection.  
File and printer sharing settings.  
Printer settings for the default printer.  
Bluetooth Security Level (for example, high or medium).  
To create a profile:  
1
2
3
4
Click the  
icon in the system tray.  
Move the pointer to Profile.  
Click Add. The Add Profile screen appears.  
Select Capture and click OK. The Add Profile screen  
appears.  
5
Enter the name of the profile you want to create.  
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ConfigFree Utilities  
248  
6
Enter any optional comments, if desired.  
7
8
Click Change Icon and select an icon for this profile.  
Click the  
icon at the bottom of the screen to display  
more capture options.  
9
Under Captured Items, select the items you want to  
capture for this profile.  
10 If connecting with a wireless network, select the desired  
Auto Switch Settings. (These options are unavailable if  
wireless devices have been disabled.)  
11 Under Execute this program after switching, click the  
Browse button and select the program, file, or Web site  
URL that is to start after switching to this profile.  
For example, to have Internet Explorer start in Windows XP  
after switching profiles, type:  
C:\Program Files\Internet Explorer\IEXPLORE.EXE  
12 Click OK.  
Press to show more capture options  
Sample Add Profile screen  
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ConfigFree Utilities  
Sample expanded Add Profile screen  
The online help provides real-world examples of setting up  
profiles for different networking environments.  
NOTE  
After you set up one or more profiles, you can check their  
settings and fine-tune them as necessary. Profiles can also be  
imported and exported. This feature is useful when  
transferring profile settings to other computers. For more  
information about modifying, importing, and exporting  
profiles, refer to the online help.  
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ConfigFree Utilities  
250  
ConfigFree SUMMIT  
The ConfigFree SUMMIT utility is a convenient way to share  
files with other users and to transfer files between your  
computers at home and at work. This utility is faster and  
more dependable than sending the files via email.  
Use this utility, which handles files regardless of size, to  
distribute presentations, reports, or music files to meeting  
attendees or to users at different locations.  
The SUMMIT utility uses the following types of connections:  
Wireless LAN via Access Point  
Wireless LAN via Ad-Hoc  
LAN (same subnet)  
Bluetooth PAN/LAP  
Cross cable (Ethernet or Gbit Ethernet)  
To host a ConfigFree SUMMIT, click the SUMMIT icon on  
the ConfigFree Launcher, select the users that you want to  
attend the SUMMIT meeting, and send them an invitation.  
Select users  
Send invitations  
Sample of inviting users to SUMMIT meeting  
When a user joins the SUMMIT, their icon appears on the  
SUMMIT table.  
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251  
ConfigFree Utilities  
Sample of users attending SUMMIT meeting (user icons  
appear on SUMMIT table)  
Files can be shared with one user or all users attending the  
meeting.  
To share a file with one user, drag and drop the file on the  
user’s icon.  
Only the SUMMIT Host (the initiator) can share files with  
multiple users by this method. SUMMIT users can share a file  
with only one other user.  
NOTE  
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ConfigFree Utilities  
252  
Sample of sharing a file with one user  
To share a file with all users, drag the file to the center of  
the SUMMIT table where users can access it as desired.  
If you are the Host of the summit, and drag a file to the center  
of the SUMMIT table, it will automatically be sent to all  
SUMMIT users who can then accept or decline the file as  
desired.  
NOTE  
Sample of sharing a file with all users  
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ConfigFree Utilities  
Participating users must be connected by LAN, wireless LAN,  
or Bluetooth (PAN). Firewall software may prevent ConfigFree  
SUMMIT from working.  
NOTE  
Using ConfigFree SUMMIT  
To host a ConfigFree SUMMIT:  
1
2
Click the  
icon in the system tray.  
Click SUMMIT. Other users appear on the SUMMIT  
main window.  
SUMMIT can also be started from the ConfigFree Launcher.  
NOTE  
3
Select the appropriate users and invite them to the  
SUMMIT meeting. As users join the SUMMIT, their  
icons appear on the SUMMIT table.  
4
Use drag and drop to share documents with SUMMIT  
users:  
To share a file with one user, drag the file to the user’s  
icon.  
To share a file with all users, drag the file to the center of  
the summit table.  
There are other ways to send files to users.  
To send files to all SUMMIT users:  
1
2
Right click on the file and select Send to SUMMIT Devices.  
Click Send.  
To send files to a user without creating a SUMMIT meeting:  
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ConfigFree Utilities  
254  
1
ConfigFree Launcher.  
2
3
Right click on the file and choose a file recipient.  
Click Send.  
An Access Point may not always be available. To find out  
how to use Quick Connect to launch ConfigFree Summit, see  
“Direct Link Toshiba Device” on page 256.  
Quick Connect  
The Quick Connect feature includes two options:  
Toshiba Wireless Projector. Switches the Wireless LAN  
connection to connect to a Toshiba Wireless Projector  
Direct Link Toshiba Device. Launches ConfigFree  
SUMMIT  
Toshiba Wireless Projector  
The Quick Connect feature switches the Wireless LAN  
connection to connect to a Toshiba Wireless Projector. Once  
the projector utility is installed, launching the Quick Connect  
utility automatically opens the Wireless Data Projector  
Application. There you can configure how you would like to  
use the projector.  
To connect to a Toshiba Wireless Projector:  
1
2
Click the  
icon in the system tray.  
Move the mouse pointer to Toshiba Wireless Projector  
(DPJ), then click Connect.  
Launching Quick Connect prevents you from using the  
network to connect to a Toshiba Wireless Projector when the  
wireless LAN Configuration is set to Ad hoc. If you are  
connected to an access point, the connection is broken and re-  
established later.  
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ConfigFree Utilities  
To review the current Toshiba Wireless Projector settings and  
change them if necessary:  
1
2
Click the  
icon in the system tray.  
Move the mouse pointer to Toshiba Wireless Projector  
(DPJ), then click Settings. The Quick Connect  
properties dialog box appears.  
3
4
Complete the settings. Refer to the online help if  
necessary.  
Click OK.  
The default connection setting is for Ad hoc mode, therefore, if  
the setting on the Toshiba Wireless Projector is in  
Infrastructure mode, it will not connect. However, you can  
change the settings to Infrastructure mode to match the  
settings on the projector.  
NOTE  
Sample Projector icon when connected with Quick Connect  
If the wireless mode for the wireless setting is set for 5 GHz  
(802.11a), Quick Connect changes this mode to 2.4 GHz  
(802.11b) and then connects to the projector.  
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ConfigFree Utilities  
256  
The wireless LAN configuration returns to the settings that  
were last used before the Quick Connect function was started:  
If the Toshiba Wireless Projector utility is closed.  
If you select Toshiba Wireless Projector (DPJ) from the  
ConfigFree tray menu (this disconnects the wireless LAN  
connection).  
If you select a profile from the ConfigFree tray menu or  
when you disable a wireless device.  
If you close ConfigFree.  
Direct Link Toshiba Device  
When Access Point is not available, use the Direct Link  
Toshiba Device feature to connect your computer in ad-hoc  
(peer-to-peer) mode and use the Summit feature.  
To use this feature:  
1
2
Display the ConfigFree menu.  
Select the ConfigFree Link option from the Direct Link  
Toshiba Device submenu. This action switches the  
computer’s wireless network setting to ad-hoc mode, and  
launches the SUMMIT feature.  
Sample using the Direct Link Toshiba Device feature  
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Using ConfigFree™ with your Toshiba Computer  
257  
Using the Automatic Switch  
Using the Automatic Switch  
The Automatic Switch feature allows the computer to  
automatically switch profiles the next time it is powered on.  
This feature is particularly useful if you want your computer  
to automatically switch from the network configuration you  
use in your office to the one you use at home.  
The Auto Switch feature contains options for automatically  
switching between wired and wireless devices. With these  
options, the computer automatically switches to a wireless  
LAN network when the cable of the wired LAN network is  
removed from the computer. When the cable is reconnected,  
the connection to the wired LAN is re-established.  
To use the Automatic Switch feature:  
1
2
3
4
Right-click the  
icon in the system tray.  
Click Auto Switch. The Auto Switch dialog box appears.  
Check Enable Wireless when cable disconnect occurs.  
Click OK.  
If your computer is connected to multiple wireless LAN  
devices, the Auto Switch (SSID) feature is disabled. To enable  
this feature, only one wireless LAN device can be used.  
NOTE  
Semi-Automatic Switch Feature  
The Semi-Automatic feature alerts you when the computer  
connects to a Service Set Identifier (SSID) stored in a profile,  
When the computer connects to the designated SSID, a  
notification window appears. You can then click this window  
to connect using the settings specified in the profile.  
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Semi-Automatic Switch Feature  
258  
To use the Semi-Automatic Switch feature:  
1
2
3
4
Right-click the  
icon in the system tray.  
Click Auto Switch. The Auto Switch dialog box appears.  
Select the Auto Switch (SSID) tab.  
Select the profile to be automatically selected when the  
SSID is detected, then click Add. The profile is moved to  
the List of target SSIDs and profiles.  
5
6
7
8
Repeat the previous step for each additional profile you  
want to select.  
Select Automatically switch profiles when connected  
to this SSID.  
Check Automatically switch profile when connected to  
this SSID.  
Click OK.  
The computer is now configured to use the Semi-Automatic  
Switch feature. When the computer connects to an SSID in a  
profile, a display notification window appears. You can then  
click Switch on the window to switch profiles. You can also  
set the option for having the switch be automatic without the  
need for a notification.  
Several profiles can be defined for a single SSID. In this case,  
several notification windows are displayed. By clicking these  
windows, you can switch to the profile for that location.  
NOTE  
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Glossary  
TECHNICAL NOTE: Some features defined in this glossary  
may not be available on your computer.  
Acronyms  
These acronyms may appear in this user’s guide.  
AC  
alternating current  
basic input/output system  
bits per second  
BIOS  
bps  
CD  
compact disc  
CD-ROM compact disc read-only memory  
CD-RW  
CMOS  
COM1  
COM2  
CPU  
compact disc rewrite memory  
complementary metal-oxide semiconductor  
communications port 1 (serial port)  
communications port 2 (serial port)  
central processing unit  
259  
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Glossary  
260  
DC  
direct current  
DMA  
DIMM  
DOS  
direct memory access  
dual inline memory module  
disk operating system  
dots per inch  
DPI  
DSTN  
DVD  
dual supertwist nematic  
digital versatile (or video) disc  
DVD-ROM digital versatile (or video) disc read-only memory  
ECP  
enhanced capabilities port  
erasable programmable read-only memory  
file allocation table  
EPROM  
FAT  
FCC  
HDD  
HTML  
IEEE  
I/O  
Federal Communications Commission  
hard disk drive  
Hypertext Markup Language  
Institute of Electrical and Electronics Engineers  
input/output  
IRQ  
interrupt request  
ISP  
Internet service provider  
local area network  
LAN  
LCD  
LPT1  
LSI  
liquid crystal display  
line printer port 1 (parallel port)  
large-scale integration  
MIDI  
PC  
Musical Instrument Digital Interface  
personal computer  
PCI  
Peripheral Component Interconnect  
PCMCIA  
Personal Computer Memory Card International  
Association  
RAM  
RFI  
random access memory  
radio frequency interference  
read-only memory  
ROM  
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Glossary  
261  
RTC  
real-time clock  
SCSI  
small computer system interface  
DDRAM  
SRAM  
SVGA  
TFT  
double data random access memory  
static random access memory  
super video graphics adapter  
thin film transistor  
USB  
universal serial bus  
URL  
uniform resource locator  
wide area network  
WAN  
www  
World Wide Web  
Terms  
These terms may appear in this user’s guide.  
active-matrix display — A liquid crystal display (LCD) made from an  
array of liquid crystal cells using active-matrix technology. Also  
known as a “TFT display,” in its simplest form there is one thin film  
transistor (TFT) for each cell. This type of display works well with  
notebook computers because of its shallow depth and high-quality  
color. Active-matrix displays are viewable from wider angles than  
most passive-matrix displays.  
A
adapter — A device that provides a compatible connection between two  
units. For example, the computer’s internal display adapter receives  
information from the software and translates it into images on the  
screen. An adapter can take a number of forms, from a  
microprocessor to a simple connector. An intelligent adapter (one  
that is capable of doing some processing) may also be called a  
controller.  
alternating current (AC) — The type of power usually supplied to  
residential and commercial wall outlets. AC reverses its direction at  
regular intervals. Compare direct current (DC).  
application — A computer program that you use to perform tasks of a  
specific type. Applications include word processors, spreadsheets,  
and database management systems. See also program.  
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Glossary  
262  
backup — A copy of a file, usually on a removable disk, kept in case the  
B
original file is lost or damaged.  
basic input/output system (BIOS) — See BIOS.  
baud rate — The speed at which a communication device, such as a  
printer or modem, transmits information. Baud rate is the number of  
signal changes per second (not necessarily the same as bits per  
second). See also bits per second.  
BIOS (basic input/output system) — Basic instructions, stored in read-  
only memory (ROM), containing the information the computer  
needs in order to check hardware and load the operating system  
when you start up the computer.  
bits per second (bps) — A way of measuring the speed at which  
information is passed between two devices. The basic measure used  
in modem communications, bps is similar, but not identical, to the  
baud rate. See also baud rate.  
boot To start the computer. The term “boot” originates from bootstrap  
program (as in “pulling itself up by its bootstraps”), a program that  
loads and initializes the operating system. See also reboot.  
boot disk — See system disk.  
boot priority (startup sequence) — The order in which the computer  
accesses its disk drives to locate the startup files. Under the default  
startup sequence, the computer looks for the startup files in the  
diskette drive before checking the hard disk.  
bus — An electrical circuit that connects the central processing unit  
(CPU) with other parts of the computer, such as the video adapter,  
disk drives, and ports. It is the pathway through which data flows  
from one device to another. See also bus speed, frontside bus.  
bus speed — The speed at which the central processing unit (CPU)  
communicates with the other parts of the computer.  
cache — A section of very fast memory in which frequently used  
information is duplicated for quick access. Accessing data from  
cache is faster than accessing it from the computer’s main memory.  
See also CPU cache, L1 cache, L2 cache.  
C
CD — An individual compact disc. See also CD-ROM.  
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Glossary  
263  
CD-ROM (compact disc read-only memory) — A form of high-  
capacity storage that uses laser optics instead of magnetic means for  
reading data. See also CD. Compare DVD-ROM.  
central processing unit (CPU) — The chip that functions as the “brain”  
of the computer. It takes information from outside sources, such as  
memory or keyboard input, processes the information, and sends the  
results to another device that uses the information.  
character — Any letter, number, or symbol you can use on the  
computer. Some characters are non-printing characters, such as a  
paragraph break in a word-processing program. A character  
occupies one byte of computer storage.  
chip — A small piece of silicon containing computer logic and circuits  
for processing, memory, input/output, and/or control functions.  
Chips are mounted on printed circuit boards.  
click To press and release the Dual Mode Pad control button or mouse  
button without moving the cursor or mouse. In the Windows®  
operating system, this refers to the left mouse button or primary  
Dual Mode Pad control button, unless otherwise stated. See also  
double-click.  
color palette — A set of specified colors that establishes the colors that  
can be displayed on the screen at a particular time.  
compatibility — The extent to which computers, programs, or devices  
can work together harmoniously, using the same commands,  
formats, or language as another.  
configuration — (1) The collection of components that make up a single  
computer system. (2) How parts of the system are set up (that is,  
configured).  
controller — A device that controls the transfer of data from a computer  
to a peripheral device and vice versa. For example, disk drives,  
monitors, keyboards, and printers all require controllers.  
CPU — See central processing unit (CPU).  
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Glossary  
264  
CPU cache — A section of very fast memory residing between the CPU  
and the computer’s main memory that temporarily stores data and  
instructions the CPU will need to execute commands and programs.  
See also cache, L1 cache, L2 cache.  
cursor — A symbol that indicates the current position on the screen. The  
shape of the cursor varies, depending on the program you are using  
and what you are doing.  
default — The setting selected by a program when the user does not  
D
specify an alternative setting.  
device — A component attached to the computer. Devices may be  
external (outside the computer’s case) or internal (inside the  
computer’s case). Printers, disk drives, and modems are examples of  
devices.  
device driver — A program (called a “driver”) that permits a computer  
to communicate with a device.  
dialog box — An on-screen window displayed by the operating system  
or a program giving a direction or requesting input from the user.  
direct current (DC) — The type of power usually supplied by batteries.  
DC flows in one direction. Compare alternating current (AC).  
direct memory access (DMA) — A dedicated channel, bypassing the  
CPU, that enables direct data transfer between memory and a  
device.  
directory — See folder.  
disable To turn a computer option off. See also enable.  
disc — A round, flat piece of metal, designed to be read from and written  
to by optical (laser) technology, and used in the production of optical  
discs, such as CDs and DVDs. Compare disk.  
disk — A round, flat piece of material that can be magnetically  
influenced to hold information in digital form, and used in the  
production of magnetic disks, such as diskettes and hard disks.  
Compare disc. See also diskette, hard disk.  
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Glossary  
265  
disk drive — The device that reads and writes information and programs  
on a diskette or hard disk. It rotates the disk at high speed past one or  
more read/write heads.  
diskette — A thin, flexible disk in a protective jacket that stores  
magnetically encoded data. Diskettes can be removed from the  
computer and come in two sizes: 5.25-inch and 3.5-inch. Your  
computer uses 3.5-inch diskettes. See also double-density diskette,  
high-density diskette.  
document — Any file created with an application and, if saved to disk,  
given a name by which it can be retrieved. See also file.  
double-click To press the Dual Mode Pad control button or mouse  
button rapidly twice without moving the cursor or mouse. In the  
Windows® operating system, this refers to the primary Dual Mode  
Pad control button or left mouse button, unless otherwise stated.  
double-density diskette — A 3.5-inch diskette that can hold up to 720  
KB of information (half the capacity of a high-density diskette). See  
also diskette, high-density diskette.  
download — (1) In communications, to receive a file from another  
computer through a modem or network. (2) To send font data from  
the computer to a printer. See also upload.  
drag To hold down the Dual Mode Pad control button or mouse  
button while moving the cursor to drag a selected object. In the  
Windows® operating system, this refers to the primary Dual Mode  
Pad control button or left mouse button, unless otherwise stated.  
driver — See device driver.  
DVD — An individual digital versatile (or video) disc. See also DVD-  
ROM.  
DVD-ROM (digital versatile [or video] disc read-only memory) — A  
very high-capacity storage medium that uses laser optics for reading  
data. Each DVD-ROM can hold as much data as several CD-ROMs.  
Compare CD-ROM.  
emulation — A technique in which a device or program imitates another  
E
device or program.  
enable To turn on a computer option. See also disable.  
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Glossary  
266  
executable file — A computer program that is ready to run. Application  
programs and batch files are examples of executable files. Names of  
executable files usually end with a .bat or .exe extension.  
expansion device — A device that connects to a computer to expand its  
capabilities. Other names for an expansion device are port expander,  
port replicator, docking station, or network adapter.  
extension — See file extension.  
external device — See device.  
file — A collection of related information, saved on disk with a unique  
name. A file may be a program, information used by a program, or a  
document. See also document.  
F
file allocation table (FAT) — The section of a disk that keeps track of  
the location of files stored on the disk.  
file name — A set of characters that uniquely identifies a file within a  
particular folder. It consists of two parts: the actual name and the file  
name extension. See also file extension.  
file extension — The three characters following the period (pronounced  
“dot”) at the end of a file name. The extension indicates the type of  
file. Examples are .exe for program files and .hlp for help files. See  
also file name.  
folder — Also called directory. A container for organizing files saved to  
a disk. A folder is symbolized on screen by a graphical image (icon)  
of a file folder. A folder can contain files and other folders.  
format — (verb) To prepare a blank disk for use with the computer’s  
operating system. Formatting creates a structure on the disk so the  
operating system can write information to the disk or read  
information from it.  
frontside bus — The primary pathway (bus) between the CPU and the  
computer’s main memory. Also called “system bus.” See also bus.  
function keys — The keys labeled F1 through F12, typically located on  
the keyboard. Their function is determined by the operating system  
and/or individual programs.  
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Glossary  
267  
ground — A conductor to which all components of an electric circuit are  
connected. It has a potential of zero (0) volts, is connected to the  
earth, and is the point of reference for voltages in the circuit.  
G
H
hard disk — A storage device composed of a rigid platter or platters that  
can be magnetically coded with data. Hard disks hold much more  
information than diskettes and are used for long-term storage of  
programs and data. The primary (or only) hard disk in a computer is  
usually fixed, but some computers have secondary hard disks that  
are removable. By default, the hard disk is referred to as drive C.  
hardware — The physical components of a computer system. Compare  
software.  
Hibernation — A feature of many Toshiba notebook computers that  
saves to the hard disk the current state of your work, including all  
open files and programs, when you turn the computer off. When  
you turn on the computer again, your work is returned to the same  
state it was when the computer was turned off. See also Standby,  
Suspend.  
high-density diskette — A 3.5-inch diskette that holds 1.44 MB of data.  
See also diskette.  
hot key — (1) A feature in which certain keys in combination with the  
Fn key can set system options or control system parameters, such as  
the battery save mode. (2) A key or combination of keys that  
activates a memory resident program.  
hot swapping — The ability to add or remove devices from a computer  
while the computer is running and have the operating system  
automatically recognize the change.  
icon — A small image displayed on the screen that represents a function,  
I
file, or program.  
interlaced — A method of refreshing a computer screen, in which only  
every other line of pixels is refreshed. Interlaced monitors take two  
passes to create a complete screen image. Compare non-interlaced.  
internal device — See device.  
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Glossary  
268  
Internet — The decentralized, world-wide network of computers that  
provides electronic mail, the World Wide Web, and other services.  
See also World Wide Web.  
keyboard shortcut — A key or combination of keys that you use to  
perform a task instead of using a pointing device such as the Dual  
Mode Pad.  
K
L
L1 (level one) cache — Memory cache built into the processor to help  
improve processing speed. See also cache, CPU cache, L2 cache.  
L2 (level two) cache — Memory cache installed on the motherboard to  
help improve processing speed. It is slower than L1 cache and faster  
than main memory. See also cache, CPU cache, L1 cache.  
LAN (local area network) — A group of computers or other devices  
dispersed over a relatively limited area and connected by a  
communications link that enables any device to interact with any  
other on the network.  
liquid crystal display (LCD) — A type of display that uses a liquid  
substance between two transparent electrode panels. When an  
electric current passes through the electrodes, the molecules in the  
liquid form a crystalline pattern that polarizes the light passing  
through it. A filter over the electrodes permits only non-polarized  
light to pass to the surface of the display, creating light and dark  
pixels.  
load To move information from a storage device (such as a hard disk)  
into memory for processing.  
local area network — See LAN.  
logical drive — A section of a disk that is recognized by the operating  
system as a separate disk drive. A system’s logical drives may differ  
from its physical drives. For example, a single hard disk drive may  
be partitioned into two or more logical drives.  
memory Typically refers to the computer’s main memory, where  
programs are run and data is temporarily stored and processed.  
Memory can be volatile and hold data temporarily, such as RAM, or  
it can be nonvolatile and hold data permanently, such as ROM. A  
computer’s main memory is RAM. See RAM, ROM.  
M
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Glossary  
269  
microprocessor — See central processing unit (CPU).  
MIDI (Musical Instrument Digital Interface) — A standard for  
connecting musical instruments, synthesizers, and computers. The  
MIDI standard provides a way of translating music into a form  
computers can use, and vice versa.  
modem — Short for “modulator/demodulator.” A device that converts  
information from digital to analog and back to digital, enabling  
information to pass back and forth between digital computers and  
analog telephone lines.  
motherboard — The main circuit board in the computer. It contains the  
processor, memory, and other primary components.  
MS-DOS® prompt — See system prompt.  
multi-function drive—A DVD drive that can read and write to CD and  
DVD media.  
multimedia — A combination of two or more media, such as sound,  
animation, and video in a computer program or presentation.  
Musical Instrument Digital Interface — See MIDI.  
network — A collection of computers and associated devices that are  
connected by communications facilities. A network allows you to  
share data and peripheral devices, such as printers, with other users  
and to exchange electronic mail.  
N
O
non-interlaced — A method of refreshing a computer screen, in which  
each pixel of every line is refreshed as the electron beam scans  
across and down the screen. Compare interlaced.  
non-system disk — A disk for storing programs and data that cannot be  
used to start the computer. Compare system disk.  
online Available through the computer. Online may refer to  
information being read from your own computer’s hard disk, such  
as online documentation or online help, or to information coming  
from another company on a company network or the Internet.  
operating system — A set of programs that controls how the computer  
works. Examples of operating systems are Windows® XP and  
Windows® 2000.  
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Glossary  
270  
palette — See color palette.  
P
parallel — Processes that occur simultaneously. In communications, it  
means the transmission of more than one bit of information at a  
time. On your computer, the parallel port provides a parallel  
communications interface between the computer and an appropriate  
device. Most modern printers are parallel. Compare serial.  
password — A unique string of characters entered by a user to verify his  
or her identity to the computer or the network.  
PC Card — A credit-card-sized expansion card designed to increase the  
capabilities of notebook computers. PC Cards provide functions  
such as modem, fax/modem, hard disk drive, network adapter,  
sound card, or SCSI adapter.  
peripheral — Any device, such as a printer or joystick, that is attached  
to the computer and controlled by the computer’s CPU.  
pixel — Short for “picture element.” The smallest dot that can be  
produced on a screen or printer.  
Plug and Play — Generally, refers to the computer’s ability to  
automatically configure itself to work with peripheral devices.  
When capitalized, refers to a standard that, when followed by a  
device manufacturer, allows a PC to configure itself automatically to  
work with the device.  
pointing device — Any device, such as the Dual Mode Pad or a mouse,  
that enables you to move the cursor on the screen.  
port — A socket on the computer where you plug in a cable for  
connection to a network or a peripheral device.  
processor — See central processing unit (CPU).  
program — A set of instructions that can be executed by a computer.  
The general classes of programs (also called software) are operating  
system, application, and utility. See also operating system,  
application, utility.  
properties — The attributes of an object or device. For example, the  
properties of a file include the file’s type, size, and creation date.  
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Glossary  
271  
RAM (random access memory) Volatile memory that can be  
written to as well as read. By volatile, we mean that information in  
RAM is lost when you turn off your computer. This type of memory  
is used for your computer’s main memory. See also memory.  
Compare ROM.  
R
random access memory — See RAM.  
read-only memory — See ROM.  
reboot — See boot, restart.  
removable disk — A disk that can be removed from a disk drive. A  
diskette is one example of a removable disk.  
resolution — A measure of the sharpness of the images that can be  
produced by a printer or displayed on a screen. For a printer,  
resolution is expressed in dots per inch (dpi). For a screen, it is  
expressed as the number of pixels available horizontally and  
vertically.  
restart — Synonymous with reboot. To reset the computer by reloading  
the operating system without turning the computer off. See also  
boot.  
RJ-11 — A modular connector used on most U.S. telephone systems  
and direct-connect modems. The RJ-11 connector is a 6-wire  
connector.  
ROM (read-only memory) — Non-volatile memory that can be read  
but not written to. By non-volatile, we mean that information in  
ROM remains whether or not the computer is receiving power. This  
type of memory is used to store your computer’s BIOS, which is  
essential instructions the computer reads when you start it up. See  
also BIOS, memory. Compare RAM.  
select To highlight or otherwise specify text, data, or graphics with the  
S
intent to perform some operation on it.  
serial — Processes that occur one at a time. In communications, it means  
the transmission of one bit at a time sequentially over a single  
channel. On your computer, the serial port provides a serial interface  
between the computer and an appropriate device. Compare parallel.  
shortcut — See keyboard shortcut.  
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Glossary  
272  
software — See program. Compare hardware.  
Standby — A feature of some Windows® operating systems that allows  
you to turn off the computer without exiting your open applications  
and to continue from where you left off when you turn the computer  
on again.  
Suspend — A feature of some Windows®operating systems that allows  
you to turn off the computer without exiting your open applications  
and to continue from where you left off when you turn the computer  
on again.  
system disk — A diskette that contains the operating system files needed  
to start the computer. Any diskette can be formatted as a system  
disk. A system disk is also called a “bootable disk” or a “startup  
disk.” Compare non-system disk.  
system prompt — The symbol (in MS-DOS®, generally a drive letter  
followed by a “greater than” sign) indicating where users are to  
enter commands.  
TFT display — See active-matrix display.  
T
U
universal serial bus (USB) — A serial bus that supports a data transfer  
rate of up to 480 Mbps (480 million bits per second). USB can  
connect up to 127 peripheral devices through a single all-purpose  
USB port. USB allows hot swapping of peripherals. See also bus,  
hot swapping, serial.  
upload To send a file to another computer through a modem or  
network. See also download.  
USB — See universal serial bus (USB).  
utility — A computer program designed to perform a narrowly focused  
operation or solve a specific problem. Utilities are often related to  
computer system management.  
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Glossary  
273  
Web — See World Wide Web.  
W
Wi-Fi — A trademarked term by the Wi-Fi Alliance which stands for  
Wireless Fidelity, and is another term for the communication  
protocol to permit an Ethernet connection using wireless  
communication components.  
World Wide Web (www) — The worldwide network of Web sites  
linked together over the Internet. A user of the Web can jump from  
site to site regardless of the location of the computer hosting the site.  
See also Internet.  
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Index  
AC adapter 47  
AC power cord/cable connectors  
234  
not charging 194  
removing 119  
A
AC power light 50  
accessories  
memory 53  
adding external devices 46  
adding memory 53  
adjusting recording quality 139  
Alt keys 85  
BIOS Setup  
see TOSHIBA Hardware Setup  
Bridge Media slot 146  
button  
audio  
.wav files 138  
audio features 138  
Auto-Run 101  
power 53  
start 128  
C
B
CD  
backing up files 84  
battery  
creating 101  
playing an audio 99  
playing using Auto-Run 101  
CD/DVD button functionality 96  
channels  
changing 118  
charge indicator light 110  
charge not lasting 194  
charging 50  
DMA 189  
274  
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IRQ 189  
mouse 71  
character keys 85  
Disk Defragmenter 199  
charging the battery 50  
checking device properties 191  
click 62, 65  
missing files/trouble accessing  
a disk 198  
communications  
network connection 132  
system resources 189  
compact disc positioning 98  
compact discs  
disk light 74  
diskette drive  
handling 99  
inserting 97  
removing 102, 103  
computer  
cannot read a diskette 200  
non-system disk or disk error  
message 185  
display  
does not look normal/flickers  
not accessing disk drives 184  
running on battery power 105  
setting up 43, 55  
warning  
message 184  
computing tips 83  
resume  
failure  
display device  
external 68  
connecting to a power source 47  
connection  
display output settings 69  
set up 132  
control buttons 62, 65  
critical applications 3  
Ctrl keys 85  
double-click 62, 65  
Drive light 42  
D
desktop  
creating new icon 127  
major features 127  
desktop exploration 126  
desktop icons 127  
Device Manager 190  
checking properties 191  
disabling a device 191  
devices  
DVD player  
general problems 211  
DVD-ROM drive  
problems 201  
troubleshooting 201  
DVD-ROM/multi-function drive  
problems 201  
keyboard 70  
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Index  
276  
DVI video port 68  
backing up 93  
restoring 94  
E
environment  
saving 90  
computer-friendly 39  
error messages  
Fingerprint Authentication Utility  
device driver conflict 188  
general hardware problem 188  
non-system disk or disk error  
185, 200  
Fn keys 85  
function keys 86  
H
problem with display settings/  
current  
settings  
not  
working with hardware  
197  
headphones  
program has performed an  
illegal operation 182  
warning resume failure 184  
Error-checking 199  
Ethernet LAN port 133  
expansion memory slot 56  
exploring the desktop 126  
ExpressCard  
Help and Support  
Windows XP 187  
Hibernation mode 75  
hot key  
Hibernation mode 230  
instant password security 226  
keyboard 232  
inserting 144  
external  
monitor  
not working 198  
mouse 71  
keyboard overlays 233  
external devices 46  
external diskette drive  
connecting 73  
volume mute 225  
hot key power schemes 117  
hot key utility 160, 161  
hot keys 226  
external display, adjusting 70  
F
FAT (File Allocation Table) 199  
FCC Notice “Declaration of Con-  
formity Information” 3  
FCC requirements 4  
file extensions 92  
I
icon 127  
file, backing up 84  
desktop 127  
files  
Internet Explorer 128  
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277  
moving to desktop 127  
recycle bin 127  
safety 36  
light  
drive in-use indicator 95  
Industry Canada requirement 4  
installation  
memory module 54  
installing  
memory modules 53  
mouse 71  
instant passwords, using 154  
Internet  
M
memory  
problem solving 192  
removing expansion slot cover  
56  
bookmarked site not found 187  
connecting to 136  
features 137  
slow connection 187  
surfing 136  
inserting 57  
installation 54  
removing 60  
modem  
uploading and downloading  
files 138  
URL address not found 187  
Internet Explorer icon 128  
Internet Service Providers 135  
IRQ (Interrupt Request) 189  
ISPs 135  
determining COM port 130  
problem solving 207  
J
monitor 68  
jack  
RJ-11 131  
not working 196  
K
keyboard  
character keys 85  
function keys 86  
hot keys 233  
installing 71  
serial 71  
not working 184  
troubleshooting 195  
keyboard, external 70  
keyboard, PS/2-compatible  
70  
N
network 132  
accessing 132  
networking  
wireless 132  
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Index  
278  
power button 53  
power schemes  
hot key 117  
power source 47  
O
opening the display panel 51  
other documentation 37  
power usage modes 116  
powering down  
using Standby 78, 79  
precautions 40  
primary button 62, 65  
printer  
local, connecting 71  
problem solving 206, 207  
printing a file 92  
P
password  
deleting a supervisor 156  
disabling a user 157  
supervisor  
set up 155  
types 154  
passwords  
instant, using 154  
setting 154  
problem solving  
AC power 193  
PC Card  
accessing disk drives 184  
battery charge does not last 194  
battery not charging 194  
cannot insert diskette in drive  
200  
cannot read a diskette 200  
changing display properties  
197  
checking device properties 191  
computer hangs when PC Card  
inserted 205  
computer will not power up 183  
contacting Toshiba 221, 222  
corrupted/damaged data files  
200  
checklist 204  
CIS  
(Card  
Information  
Structure) 203  
computer stops working 205  
configuring 143  
errors 206  
hot swapping fails 205  
inserting 142  
not recognized 205  
problem solving 203, 204  
removing 143, 145  
setting up 143  
Plug and Play 189  
port  
COM 130  
Device Manager 190  
disabling a device 191  
disk drive is slow 199  
display is blank 196  
external display not working  
198  
external monitor 196  
faulty memory 192  
hardware conflict 188, 189  
Ethernet LAN 133  
RGB 68  
power  
computer will not start 183  
energy-saving features 105  
problem solving 193  
turning on 52  
universal power supply 234  
Power button 53  
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279  
high-pitched noise 202  
illegal operation 182  
Internet bookmarked site not  
found 187  
Internet connection is slow 187  
keyboard  
not responding 184  
missing files/trouble accessing  
a disk 198  
modem not receiving or  
transmitting 207  
R
real-time clock (RTC) battery 107  
recording  
sounds 138  
removing  
no sound 202  
RJ-11 jack 131  
running the computer on battery  
power 105  
non-system disk or disk error  
185, 200  
PC Card 203  
checklist 204  
error occurs 206  
hot swapping fails 205  
not recognized 205  
slot appears dead 204  
power and batteries 193  
printer 206, 207  
program not responding 181  
program not working properly  
200  
S
icons 36  
precautions 40  
saving files 90  
screen  
screen does not look right/  
flickers 197  
does not look normal/flickers  
197  
Startup options 186  
system resources 189  
URL address not found 187  
warning resume failure 184  
Windows will not start 184  
Windows XP not working 185  
program, starting 87  
programs  
not running correctly 200  
projector 68  
connecting 68  
protection of stored data 2  
computer 43, 55  
setting up a connection 132  
sound  
problem solving 202  
sounds  
recording 138  
speakers  
using external 140  
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Index  
280  
Standby 76  
Drive light 42  
Standby mode  
hot key 229  
turning on the computer 53  
starting again from 80  
start button 128  
starting a program 87  
Run dialog box 89  
U
Windows Explorer 88  
Windows Start menu 87  
starting up the computer  
from Shut down 78  
from Standby 80  
V
W
Startup menu  
problem solving 186  
stored data protection 2  
supervisor password, deleting 156  
supervisor password, set up 155  
S-video port 68  
limited warranty 38  
Web sites 222  
Wi-Fi  
Windows Media Player 99  
Help and Support 187  
problem solving 185  
Windows XP Professional desktop  
126  
system tray 129  
T
taskbar 129  
television  
adjusting display 70  
Toshiba  
registering computer 45  
worldwide offices 223  
Toshiba Assist 149  
Toshiba Hardware Setup 162  
Toshiba online resources 104  
Toshiba utilities 148  
traveling tips 125  
troubleshooting  
wireless  
interoperability 7  
networking 132  
networking problems 208  
Wireless LAN Connectivity 134  
DVD player  
general problems 211  
DVD-ROM drive 201  
external keyboard 195  
keyboard 195  
X
xD-Picture Card 146  
keypad overlay 195  
Turning off computer  
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