Toshiba Printer B 852 TS12 QQ User Manual

TEC Label/Tag Printer  
B-852-TS12-QQ  
Owner's Manual  
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Safety Summary  
EO1-33029  
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Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions  
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual  
should be read and understood before handling or maintaining the equipment.  
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified  
using the procedures described in this manual, turn off the power, unplug the machine, then contact your  
authorized TOSHIBA TEC representative for assistance.  
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This symbol indicates warning items (including cautions).  
Specific warning contents are drawn inside the symbol.  
(The symbol on the left indicates a general caution.)  
This symbol indicates prohibited actions (prohibited items).  
Specific prohibited contents are drawn inside or near the symbol.  
(The symbol on the left indicates “no disassembling”.)  
This symbol indicates actions which must be performed.  
Specific instructions are drawn inside or near the symbol.  
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)  
This indicates that there is the risk of death or serious injury if the  
machines are improperly handled contrary to this indication.  
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Do not use voltages other than  
the voltage (AC) specified on  
the rating plate, as this may  
cause fire or electric shock.  
Do not plug in or unplug the power  
cord plug with wet hands as this  
may cause electric shock.  
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If the machines share the same  
outlet with any other electrical  
appliances which consume  
large amounts of power, the  
voltage will fluctuate widely  
each time these appliances  
operate. Be sure to provide an  
exclusive outlet for the  
Do not place metal objects or  
water-filled containers such as  
flower vases, flower pots or mugs,  
etc. on top of the machines. If  
metal objects or spilled liquid enter  
the machines, this may cause fire  
or electric shock.  
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machine as this may cause the  
machines to malfunction.  
Do not insert or drop metal,  
flammable or other foreign  
objects into the machines  
through the ventilation slits, as  
this may cause fire or electric  
shock.  
Do not scratch, damage or modify  
the power cords. Also, do not  
place heavy objects on, pull on, or  
excessively bend the cords, as this  
may cause fire or electric shock.  
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If the machines are dropped or  
their cabinets damaged, first  
turn off the power switches and  
disconnect the power cord  
plugs from the outlet, and then  
contact your authorized  
TOSHIBA TEC representative  
for assistance. Continued use  
of the machine in that condition  
may cause fire or electric  
shock.  
Continued use of the machines in  
an abnormal condition such as  
when the machines are producing  
smoke or strange smells may cause  
fire or electric shock. In these  
cases, immediately turn off the  
power switches and disconnect the  
power cord plugs from the outlet.  
Then, contact your authorized  
TOSHIBA TEC representative for  
assistance.  
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Safety Summary  
EO1-33029  
If foreign objects (metal  
When unplugging the power cords,  
be sure to hold and pull on the plug  
portion. Pulling on the cord portion  
may cut or expose the internal wires  
and cause fire or electric shock.  
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fragments, water, liquids) enter  
the machines, first turn off the  
power switches and disconnect  
the power cord plugs from the  
outlet, and then contact your  
authorized TOSHIBA TEC  
representative for assistance.  
Continued use of the machine in  
that condition may cause fire or  
electric shock.  
Ensure that the equipment is  
properly grounded. Extension  
cables should also be grounded.  
Fire or electric shock could  
occur on improperly grounded  
equipment.  
Do not remove covers, repair or  
modify the machine by yourself.  
You may be injured by high  
voltage, very hot parts or sharp  
edges inside the machine.  
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&$87,21This indicates that there is the risk of personal Injury or damage to objects if  
the machines are improperly handled contrary to this indication.  
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The following precautions will help to ensure that this machine will continue to function correctly.  
Try to avoid locations that have the following adverse conditions:  
* Temperatures out of the specification  
* Shared power source  
* Direct sunlight  
* High humidity  
* Dust/Gas  
* Excessive vibration  
The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild  
detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic  
covers.  
USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.  
DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high  
temperatures, high humidity, dust, or gas.  
Ensure the printer is operated on a level surface.  
Any data stored in the memory of the printer could be lost during a printer fault.  
Try to avoid using this equipment on the same power supply as high voltage equipment or equipment  
likely to cause mains interference.  
Unplug the machine whenever you are working inside it or cleaning it.  
Keep your work environment static free.  
Do not place heavy objects on top of the machines, as these items may become unbalanced and fall  
causing injury.  
Do not block the ventilation slits of the machines, as this will cause heat to build up inside the  
machines and may cause fire.  
Do not lean against the machine. It may fall on you and could cause injury.  
Care must be taken not to injure yourself with the printer paper cutter.  
Unplug the machine when it is not used for a long period of time.  
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Utilize our maintenance services.  
After purchasing the machine, contact iiour authorized TOSHIBA TEC representative for assistance  
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the  
machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy  
seasons.  
Our preventive maintenance service performs the periodic checks and other work required to maintain  
the quality and performance of the machines, preventing accidents beforehand.  
For details, please consult your authorized TOSHIBA TEC representative for assistance.  
Using insecticides and other chemicals  
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or  
other parts to deteriorate or cause the paint to peel.  
(ii)  
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EO1-33029  
TABLE OF CONTENTS  
Page  
1. PRODUCT OVERVIEW............................................................................................................ 1-1  
1.1 Introduction ...................................................................................................................... 1-1  
1.2 Features........................................................................................................................... 1-1  
1.3 Unpacking........................................................................................................................ 1-1  
1.4 Accessories ..................................................................................................................... 1-2  
1.5 Appearance...................................................................................................................... 1-3  
1.5.1 Dimensions...................................................................................................................1-3  
1.5.2 Front View.....................................................................................................................1-3  
1.5.3 Rear View .....................................................................................................................1-3  
1.5.4 Operation Panel............................................................................................................1-4  
1.5.5 Interior...........................................................................................................................1-4  
2. PRINTER SETUP ..................................................................................................................... 2-1  
2.1 Precautions...................................................................................................................... 2-1  
2.2 Procedure before Operation ............................................................................................ 2-2  
2.3 Assembling the Accessories............................................................................................ 2-3  
2.3.1 Assembling the Supply Holder Frame...........................................................................2-3  
2.4 Connecting the Cables to Your Printer ............................................................................ 2-4  
2.5 Connecting the Power Cord............................................................................................. 2-5  
2.6 Turning the Printer ON/OFF............................................................................................. 2-6  
2.6.1 Turning ON the Printer..................................................................................................2-6  
2.6.2 Turning OFF the Printer................................................................................................2-6  
2.7 Loading the Media ........................................................................................................... 2-7  
2.7.1 Installing the Media onto the Supply Holder Unit ..........................................................2-7  
2.7.2 Installing the Supply Holder onto the Supply Holder Frame..........................................2-9  
2.7.3 Loading Media into the Printer......................................................................................2-9  
2.8 Setting Sensor Positions................................................................................................ 2-12  
2.8.1 Setting the Feed Gap Sensor .....................................................................................2-12  
2.8.2 Setting the Black Mark Sensor....................................................................................2-12  
2.9 Loading the Ribbon........................................................................................................ 2-13  
2.10 Inserting the Optional PCMCIA Cards ........................................................................... 2-14  
2.11 Test Print........................................................................................................................ 2-15  
3. PRINTER OPERATION............................................................................................................ 3-1  
3.1 Overview.......................................................................................................................... 3-1  
3.2 Operating Modes ............................................................................................................. 3-1  
3.3 Installing the Printer Drivers............................................................................................. 3-3  
3.3.1 System Requirements...................................................................................................3-3  
3.3.2 Driver Download ...........................................................................................................3-3  
3.3.3 Driver Installation..........................................................................................................3-5  
3.3.4 Add Printer....................................................................................................................3-7  
3.3.5 Uninstalling the TEC B-852 Printer Driver.....................................................................3-8  
3.4 Using the B-852 Printer Properties Menus ...................................................................... 3-9  
3.4.1 Summary of Properties ...............................................................................................3-10  
3.4.2 General Properties Tab...............................................................................................3-11  
3.4.3 Details Tab..................................................................................................................3-12  
3.4.4 Regional Settings Tab.................................................................................................3-15  
3.4.5 Page Setup Tab..........................................................................................................3-17  
3.4.6 Graphic Tab................................................................................................................3-20  
3.4.7 Bar Font Tab...............................................................................................................3-21  
3.4.8 Stock Tab....................................................................................................................3-24  
3.4.9 Options Tab ................................................................................................................3-28  
3.4.10 Testing Tab................................................................................................................3-29  
3.4.11 About Tab ..................................................................................................................3-32  
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EO1-33029  
4. ON LINE MODE........................................................................................................................ 4-1  
4.1 Operation Panel............................................................................................................... 4-1  
4.2 Operation ......................................................................................................................... 4-2  
4.3 Reset................................................................................................................................ 4-2  
4.4 Dump Mode ..................................................................................................................... 4-3  
5. MAINTENANCE........................................................................................................................ 5-1  
5.1 Cleaning........................................................................................................................... 5-1  
5.1.1 Print Head/Platen/Sensors............................................................................................5-1  
5.1.2 Covers and Panels........................................................................................................5-2  
5.1.3 Optional Cutter Module.................................................................................................5-2  
5.2 Care/Handling of the Media and Ribbon.......................................................................... 5-2  
6. TROUBLESHOOTING.............................................................................................................. 6-1  
6.1 Error Messages................................................................................................................ 6-1  
6.2 Possible Problems ........................................................................................................... 6-2  
6.3 Removing Jammed Media ............................................................................................... 6-3  
6.4 Threshold Setting............................................................................................................. 6-4  
APPENDIX 1 SPECIFICATIONS...................................................................................................A1-1  
A1.1 Printer ............................................................................................................................ A1-1  
A1.2 Options........................................................................................................................... A1-2  
A1.3 Media ............................................................................................................................. A1-2  
A1.3.1 Media Type............................................................................................................... A1-2  
A1.3.2 Detection Area of the Transmissive Sensor ............................................................. A1-3  
A1.3.3 Detection Area of the Reflective Sensor................................................................... A1-4  
A1.3.4 Effective Print Area................................................................................................... A1-4  
A1.4 Ribbon............................................................................................................................ A1-5  
APPENDIX 2 MESSAGE AND LED..............................................................................................A2-1  
APPENDIX 3 INTERFACE ............................................................................................................A3-1  
APPENDIX 4 SYSTEM MODE ......................................................................................................A4-1  
A4.1 Operation Panel............................................................................................................. A4-1  
A4.2 Overview........................................................................................................................ A4-2  
A4.3 Self-Diagnostic Test....................................................................................................... A4-3  
A4.4 Printer Parameter Fine Adjustment................................................................................ A4-5  
A4.5 Test Print...................................................................................................................... A4-13  
A4.6 PCL Emulation Setting................................................................................................. A4-19  
A4.7 Additional Information .................................................................................................. A4-23  
A4.7.1 Self-Diagnostic Test Result Sample and Descriptions............................................ A4-23  
A4.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions ............... A4-27  
A4.7.3 Magnified Views of Slant Line Pattern.................................................................... A4-30  
APPENDIX 5 PRINT SAMPLES....................................................................................................A5-1  
GLOSSARIES  
INDEX  
CAUTION!  
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.  
2. The contents of this manual may be changed without notification.  
3. Please refer to your local Authorized Service representative with regard to any queries you may have in  
this manual.  
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1. PRODUCT OVERVIEW  
EO1-33029  
1.1 Introduction  
1. PRODUCT OVERVIEW  
Thank you for choosing the TEC B-852 series label/tag printer. This  
Owner’s Manual contains valuable information from general set-up to  
1.1 Introduction  
how to confirm the printer's operation using a test print, and should be  
read carefully to help gain maximum performance and life from your  
printer. This manual should be kept close at hand for everyday reference.  
Please contact your TOSHIBA TEC representative for further  
information concerning this manual.  
1.2 Features  
The B-852 printer has the following features:  
A 8.3 inch wide print head installed in such a compact body that the  
size of the printer body (except the Supply Holder Unit) is about 1/3  
of the B-872 printer.  
The print head block can be fully opened to provide accessability.  
Various kinds of media can be used since the black mark sensors are  
located above and under the media passage, respectively, and the  
media sensors can be moved from the center to the left edge of the  
media.  
When the optional interface board is installed, Web functions such as  
remote maintenance and other advanced network functions are  
available.  
Superior hardware, including the specially developed 300 dots/inch  
(11.8 dots/mm) thermal print head which allows very clear print  
quality at a print speed of either 2 inches/sec. (50.8 mm/sec.) or 4  
inches/sec. (101.6 mm/sec.).  
Besides the optional cutter module, there is also an optional PCMCIA  
Interface Board, Expansion I/O Interface Board, PCL5 Interface  
Board Kit, and the KB-80-QM Keyboard Unit.  
Unpack the printer as per the Unpacking Instructions supplied with the  
printer.  
1.3 Unpacking  
NOTES:  
Check for damage or  
scratches on the printer.  
However, please note that  
TOSHIBA TEC shall have  
no liability for any damage  
of any kind sustained during  
transportation of the  
product.  
Keep the cartons and pads  
for future transportation of  
the printer.  
1- 1  
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1. PRODUCT OVERVIEW  
EO1-33029  
1.4 Accessories  
1.4 Accessories  
When unpacking the printer, please make sure all accessories are supplied  
with the printer.  
CAUTION!  
Owner’s Manual (1 copy)  
Power Cord (1 pc.)  
(P/No. FBCB0030202)  
(Doc./No. EO1-33029)  
Be sure to use TOSHIBA  
TEC approved print head  
cleaner. Failure to do this  
may shorten the print head  
life.  
TEC Label/Tag Printer  
B-850-TS-12-QQ  
Owner's Manual  
TOSHIBA TEC CORPORATION  
Print Head Cleaner (1 pc.)  
Supply Holder Unit (1 pc.)  
(P/No. FMBD0042701)  
(P/No. 24089500013)  
THERMAL HEAD CLEANER  
Supply Holder Frame (L) (1 pc.)  
Supply Holder Frame (R) (1 pc.)  
(P/No. FMED0035201)  
(P/No. FMED0035301)  
Supply Holder Base (1 pc.)  
Wing Bolt M-4x6 (2 pcs.)  
(P/No. FMBB0063401)  
(P/No. X20L406130)  
1- 2  
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1. PRODUCT OVERVIEW  
EO1-33029  
1.5 Appearance  
The names of the parts or units introduced in this section are used in the  
following chapters.  
1.5 Appearance  
1.5.1 Dimensions  
NOTE:  
Depth is 18.5 inches (470 mm)  
when the optional Cutter  
Module is installed on the  
printer.  
15.2 (385)  
16.9 (429)  
7.1 (181)  
16.8 (427)  
Dimensions in inches +(mm)  
LCD Message Display  
1.5.2 Front View  
Operation Panel  
Top Cover  
Head Pressure  
Adjust Lever  
Power Switch  
Media Outlet  
1.5.3 Rear View  
Expansion I/O Interface  
Connector (Option)  
Parallel Interface  
Connector (Centronics)  
Supply Holder Unit  
PCMCIA Card  
Slot (Option)  
Serial Interface  
Connector (RS-232C)  
Keyboard Interface  
Connector  
Supply Holder Frame  
PCL5 Interface  
Connector (Option)  
1- 3  
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1. PRODUCT OVERVIEW  
EO1-33029  
1.5 Appearance  
1.5.4 Operation Panel  
LCD Message Display  
ON LINE LED  
(Green)  
ERROR LED  
(Red)  
POWER LED  
(Green)  
POWER  
ON LINE  
ERROR  
[PAUSE] key  
[FEED] key  
FEED  
RESTART  
PAUSE  
[RESTART] key  
Please see Section 4.1 for further information about the Operation Panel.  
1.5.5 Interior  
Print Head  
Print Head Block  
Ribbon Holder  
Black Mark/  
Feed Gap Sensor  
Platen  
Head Block  
Release Lever  
Paper Guide  
1- 4  
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2. PRINTER SETUP  
EO1-33029  
2.1 Precautions  
2. PRINTER SETUP  
This section outlines the procedures to setup your B-852 printer prior to  
its operation. The section includes precautions, connecting cables,  
assembling accessories, loading media and ribbon, inserting the optional  
memory card, and performing a test print.  
To insure the best operating environment, and to assure the safety of  
the operator and the equipment, please observe the following  
precautions.  
2.1 Precautions  
Operate the printer on a stable, level, operating surface in a location  
free from excessive humidity, high temperature, dust, vibration or  
direct sunlight.  
Keep your work environment static free. Static discharge can cause  
damage to delicate internal components.  
Make sure that the printer is connected to a clean source of AC Power  
and that no other high voltage devices that may cause line noise  
interference are connected to the same mains.  
Assure that the printer is connected to the AC mains with a three-  
prong power cable that has the proper ground (earth) connection.  
Do not operate the printer with the cover open. Be careful not to  
allow fingers or articles of clothing to get caught into any of the  
moving parts of the printer especially the optional cutter mechanism.  
Make sure to turn off the printer power and to remove the power cord  
from the printer whenever working on the inside of the printer such as  
changing the ribbon or loading the media, or when cleaning the  
printer.  
For best results, and longer printer life, use only TOSHIBA TEC  
recommended media and ribbons.  
Store the media and ribbons in accordance with their specifications.  
This printer mechanism contains high voltage components; therefore  
you should never remove any of the covers of the machine as you may  
receive an electrical shock. Additionally, the printer contains many  
delicate components that may be damaged if accessed by unauthorized  
personnel.  
Clean the outside of the printer with a clean dry cloth or a clean cloth  
slightly dampened with a mild detergent solution.  
Use caution when cleaning the thermal print head as it may become  
very hot while printing. Wait until it has had time to cool before  
cleaning. Use only the TOSHIBA TEC recommended print head  
cleaner to clean the print head.  
Do not turn off the printer power or remove the power plug while the  
printer is printing or while the ON LINE lamp is blinking.  
2- 1  
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2. PRINTER SETUP  
EO1-33029  
2.2 Procedure before Operation  
This section describes the outline of the printer setup.  
2.2 Procedure before  
Operation  
1. Unpack the accessories and printer from the box.  
2. Refer to Safety Precautions in this manual and set up the printer at a  
NOTE:  
proper location.  
To communicate with the host  
computer, either an RS-232C  
cable or Centronics cable is  
required.  
(1) RS-232C cable: 9 pins  
(do not use null modem  
cable)  
3. Assemble the Supply Holder Frame and attach it to the rear of the  
printer. (Refer to Section 2.3.)  
4. The host computer must have an available serial port or Centronics  
parallel port. (Refer to Section 2.4.)  
5. Be sure to insert the power cord plug into an AC outlet. (Refer to  
Section 2.5.)  
(2) Centronics cable: 36 pins  
(3) Expansion I/O cable: 24  
pins (Option)  
6. Load the media roll onto the Supply Holder Unit and set it on the  
Supply Holder Frame. (Refer to Section 2.7.)  
7. Adjust the position of the Feed Gap Sensor or Black Mark Sensor  
NOTE:  
depending on the media being used. (Refer to Section 2.8.)  
Use of a Windows Driver will  
allow issuing media on the B-  
852 printer in place of a  
general laser printer from a  
Windows application.  
Installing the optional PCL5  
interface board in the B-852  
printer allows use of the  
drivers which support the  
PCL5.  
8. Load the ribbon into the Print Head Block. (Refer to Section 2.9.)  
9. Turn the Power ON. (Refer to Section 2.6.)  
10. Perform a test print. (Refer to Section 2.11.)  
11. Install the Printer Drivers. (Refer to Section 3.)  
The printer can also be  
controlled with its own  
programming commands.  
Please contact your TOSHIBA  
TEC reseller for the  
Interface/Communication  
Manual.  
2- 2  
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2. PRINTER SETUP  
EO1-33029  
2.3 Assembling the Accessories  
The following procedure outlines the steps required to assemble the  
Supply Holder Frame and attach the frame to the B-852 printer in  
preparation for loading the media.  
2.3 Assembling the  
Accessories  
1. Assemble the Supply Holder Frame (L) and Supply Holder Frame (R)  
2.3.1 Assembling the  
Supply Holder Frame  
to the Supply Holder Base using the two M-4X6 Wing Bolts supplied,  
as shown below.  
Supply Holder Frame (L)  
NOTE:  
Make sure that the two small  
flanges at each end of the  
Supply Holder Base fit into the  
small rectangular holes at the  
bottom of the Supply Holder  
Frames before tightening the  
Wing Bolts.  
Supply Holder Frame (R)  
Wing Bolt  
Supply Holder Base  
Wing Bolt  
2. Attach the assembled Supply Holder Frame to the rear of the B-852  
printer by inserting the hooks of the Frame into the two slots in the  
rear of the printer as shown in the figure below.  
NOTE:  
After attaching the supply  
holder frame to the printer,  
make sure that it is assembled  
firmly.  
Hook  
Hook  
2- 3  
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2. PRINTER SETUP  
EO1-33029  
2.4 Connecting the Cables to Your Printer  
2.4 Connecting the  
Cables to Your  
Printer  
The following paragraphs outlines how to connect the cables from the B-  
852 printer to your host computer, and will also show how to make cable  
connections to other devices such as the KB-80-QM keyboard, etc.  
Depending on the application software you use to print labels, there are  
three possibilities for connecting the printer to your host computer.  
These are:  
A serial cable connection between the printer’s RS-232 serial  
connector and one of your host computer’s COM ports.  
(Refer to APPENDIX 3.)  
A parallel cable connection between the printer’s standard parallel  
connector and your host computer’s parallel port (LPT).  
A parallel cable connection between the printer’s optional PCL5  
interface connector and your host computer’s parallel port (LPT).  
The diagram below shows all the possible cable connections to the  
current version of the B-852 printer.  
5
2
4
3
1
c Parallel Interface Cable (Centronics)  
d Serial Interface Cable (RS-232C)  
e PCL5 Interface Cable (Option)  
f KB-80-QM Keyboard Interface Cable (Option)  
g Expansion I/O Interface Cable (Option)  
2- 4  
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2. PRINTER SETUP  
EO1-33029  
2.5 Connecting the Power Cord  
1. Make sure that the printer power switch is in the off position.  
2.5 Connecting the  
Power Cord  
Power Switch  
CAUTION!  
1. Make sure that the  
printer power switch is  
turned to the off  
position before  
connecting the power  
cord to prevent  
2. Connect the Power Cord to the printer as shown in the figure below.  
possible electric shock  
or damage to the  
printer.  
Power Connector  
2. Use only the power  
cord supplied with the  
printer. Use of any  
other cord may cause  
electric shock or fire.  
3. Connect the power  
cord to a three-prong  
outlet only, with the  
third prong being a  
good ground (earth)  
connection.  
3. Plug the other end of the Power Cord into a grounded outlet as  
shown in the figure below.  
Power Cord  
2- 5  
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2. PRINTER SETUP  
EO1-33029  
2.6 Turning the Printer ON/OFF  
2.6 Turning the Printer  
ON/OFF  
When the printer is connected to your host computer it is good practice to  
turn the printer ON before turning on your host computer and turn OFF  
your host computer before turning off the printer.  
1. To turn ON the printer power, press the power switch as shown in the  
2.6.1 Turning ON the Printer  
CAUTION!  
diagram below. Note that ( ) is the power ON side of the switch.  
Use the power switch to  
turn the printer On/Off.  
Plugging or unplugging  
the power cord to turn  
the printer On/Off may  
cause fire, an electric  
shock, or damage to the  
printer.  
Power Switch  
NOTE:  
2. Check that the ON LINE message appears in the LCD Message  
Display and that the ON LINE and POWER LED lights are  
illuminated.  
If an error message appears  
in the display instead of the  
ON LINE message or the  
ERROR LED lamp is  
illuminated, go to Chapter  
6.1, Error Messages.  
1. Before turning off the printer power switch verify that the ON LINE  
message appears in the LCD Message Display and that the ON LINE  
LED light is on and is not flashing.  
2.6.2 Turning OFF the  
Printer  
2. To turn OFF the printer power press the power switch as shown in the  
diagram below. Note that ( { ) is the power OFF side of the switch.  
CAUTION!  
Do not turn off the  
printer power while the  
media is being printed  
as this may cause a  
paper jam or damage  
to the printer.  
Power Switch  
Do not turn off the  
printer power while the  
ON LINE light is  
blinking as this may  
cause damage to your  
host computer.  
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2. PRINTER SETUP  
EO1-33029  
2.7 Loading the Media  
2.7 Loading the Media  
The following procedure will outline the steps required to install the  
media onto the Supply Holder Unit and adjust its position in the Supply  
Holder Frame at the rear of the B-852 printer. The procedure will then  
show the steps to properly load the media into the printer so that it feeds  
straight and true through the printer.  
The figure below shows the assembled Supply Holder Unit and the  
paragraphs that follow show the step-by-step procedures to disassemble  
the Supply Holder Unit, install the media onto the Supply Shaft, then  
reassembling the Supply Holder Unit so that the auto centering  
mechanism will automatically center the media on the Supply Shaft.  
2.7.1 Installing the Media  
onto the Supply Holder  
Unit  
Stopper  
Removable  
Supply Holder  
3
Wide Slot  
Narrow Slot  
2
Non-removable  
Supply Holder  
1
Green Supply Holder  
Locking Knob  
Supply Shaft  
Disassembling the Supply Holder Unit  
NOTES:  
1. Position the Supply Holder Unit as shown in the above diagram so  
1. The Non-removable Supply  
Holder is the one that  
slides in the wide slot while  
the Removable Supply  
Holder is the one that  
slides in the narrow slot.  
2. Do not turn the supply  
holder locking knob  
that the Non-removable Supply Holder is at the right.  
2. Rotate the green Supply Holder Locking Knob in the direction of  
arrow c (counterclockwise) to loosen the Removable Supply Holder.  
3. Slide the Removable Supply Holder in the direction of arrow d to  
remove it from the Supply Shaft.  
4. Rotate the green Supply Holder Locking Knob in the direction of  
arrow e (counterclockwise) to loosen the Non-removable Supply  
Holder.  
counter-clockwise too far,  
or it may come off the  
supply holder Unit.  
5. Slide the Non-removable Supply Holder all the way to the end of the  
Supply Shaft until it stops.  
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2. PRINTER SETUP  
EO1-33029  
2.7 Loading the Media  
The diagram below, and the steps that follow, show the procedures for  
installing the Media onto the Supply Shaft and reassembling the Supply  
Holder Unit. Be sure to follow the step-by-step procedure exactly or the  
auto centering mechanism may not work properly.  
2.7.1 Installing the Media  
onto the Supply Holder  
Unit (cont.)  
WARNING!  
If you turn the  
Removable  
Removable Supply  
Holder side down after  
loading the media, the  
media may drop by  
weight. You might be  
injured by the dropped  
media.  
Print Side  
Supply Holder  
4
Green Supply  
Holder  
Locking Knob  
1
3
2
Slot  
Non-removable  
Supply Holder  
Tab  
Supply Shaft  
CAUTION!  
Media Roll  
When installing the media  
roll, do not push on the  
Non-removable Supply  
Holder as this will result in  
the media roll not being  
properly centred.  
NOTES:  
Installing the Media and reassembling the Supply Holder Unit  
1. This supply holder accepts  
four sizes of media core: 38  
mm, 40 mm, 42 mm and 76.2  
mm.. When using a media roll  
of 38 mm, 40 mm, or 42 mm,  
remove the spacers from the  
supply holders by pushing  
both hooks of the spacer.  
Keep the removed spacers  
safe.  
1. Place the media roll onto the Supply Shaft with the media feeding  
from the bottom as shown in the diagram above. c  
2. Align the tab of the Removable Supply Holder with the Slot in the  
Supply Shaft, then reinstall the Removable Supply Holder by sliding it  
onto the Supply Shaft as shown in the figure above.  
3. Holding the reassembled Supply Holder Unit in your right hand, apply  
pressure only to the reinstalled Removable Supply Holder to push it in  
the direction of arrow d, causing the auto centering mechanism to  
center the media on the Supply Shaft.  
4. Tighten the green Supply Holder Locking Knob for the Removable  
2
Spacer  
Supply Holder by turning it in the direction of arrow e.  
5. Tighten the green Supply Holder Locking Knob for the Non-  
Supply  
Holder  
1
1
removable Supply Holder by turning it in the direction of arrow f .  
2. Use only inside wound label  
stock. Outside wound label  
stock may not feed properly.  
Use outside wound label stock  
at your own risk.  
3. Do not over-tighten the  
green supply holder locking  
knob.  
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2. PRINTER SETUP  
EO1-33029  
2.7 Loading the Media  
1. Insert the assembled Supply Holder Unit into the rear notches of the  
2.7.2 Installing the Supply  
Holder Unit onto the  
Supply Holder Frame as shown in the diagram below.  
Supply Holder Frame  
Rear Notch  
NOTE:  
Brass Bushing  
Make sure that the brass  
bushings of the Supply Shaft  
are seated into the notches so  
that the entire Supply Holder  
Unit rotates smoothly.  
Rear Notch  
CAUTION!  
Supply Holder Frame  
The reassembled Supply  
Holder Unit and media roll  
may be quite heavy, so  
be careful not to pinch  
your fingers when  
2. Now feed the media from the bottom of the media roll into the media  
slot at the rear of the printer as shown.  
installing the Supply  
Holder Unit onto the  
Supply Holder Frame.  
The following paragraphs outlines how to properly install the media into  
the printer from the Supply Holder Unit that has been installed in the  
previous steps.  
2.7.3 Loading Media into  
the Printer  
1. Raise the Top Cover as shown in the diagram below.  
Top Cover  
2- 9  
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2. PRINTER SETUP  
EO1-33029  
2.7 Loading the Media  
2. Release the Print Head Block by pressing down on the Head Block  
Release Lever c as shown below.  
3. Raise the Print Head Block to its fully open position as shown by the  
arrow d in the diagram below.  
2.7.3 Loading Media into the  
Printer (Cont.)  
WARNING!  
The Print Head may  
become hot. Do not  
touch the Print Head.  
Risk of injuries. Do not  
touch moving parts.  
Disconnect the mains  
before maintenance of  
ribbon and media.  
Print Head  
Element  
Print Head Block  
2
1
CAUTION!  
Head Block  
Release Lever  
Be careful not touch the  
Print Head Element when  
raising the Print Head  
Block. Failure to do this  
may cause missing dots  
by static electricity or  
other print quality  
4. Release the Paper Guide Locking Levers on the two Paper Guides as  
shown in the figure below.  
5. Grasp the right hand Paper Guide and move it to the right to open the  
Paper Guides wide enough to accept the media.  
6. Feed the media between the two guides.  
problems.  
7. Feed the paper under the Upper Sensor Ass’y and pull the paper until  
it extends past the Platen. (until it extends past the cutter outlet when  
the optional Cutter Module is attached.)  
8. Grasp the right Paper Guide and move it to the left to close both Paper  
Guides and automatically center the media.  
9. Press the Paper Guide Locking Levers to lock the Paper Guides in  
place.  
Paper Guide  
Lock  
Free  
Paper Guide  
Upper Sensor  
Ass’y  
Paper Guide  
Platen  
Locking Lever  
2-10  
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2. PRINTER SETUP  
EO1-33029  
2.7 Loading the Media  
10. After loading the media, don’t forget to move the Supply Holder  
Unit to the forward notches of the Supply Roll Frame as shown  
below.  
2.7.3 Loading Media into the  
Printer (Cont.)  
Forward Notch  
11. If you are using labels or thick tag paper, then it may be necessary to  
increase the head pressure by Head Pressure Adjust Lever in the  
figure below.  
NOTE:  
The head pressure increases  
when the Head Pressure Adjust  
Lever is lowered. When using  
labels or thick tag paper, lower  
the Head Pressure Adjust  
Leve. If the print tone is light,  
lower the Head Pressure  
Head Pressure  
Adjust Lever  
Adjust Lever even when using  
thin tag paper.  
WARNING!  
The Top Cover can be  
opened during the  
operation for control  
purposes only. It should  
be closed during normal  
operation.  
Head Pressure Adjust Lever Position  
UP:  
Thin tag paper  
DOWN: Label or Thick tag paper  
2-11  
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2. PRINTER SETUP  
EO1-33029  
2.8 Setting Sensor Positions  
After loading the media, as outlined in the previous paragraphs, it will  
then be necessary to set the Media Sensors used to detect the print start  
position for label or tag printing.  
2.8 Setting Sensor  
Positions  
1. With the Print Head Block raised as described in section 2.7.3, pass  
the labels under the Upper Sensor Ass’y as shown in the figure below.  
2. Rotate the Green Sensor Adjust Gear to move the Sensor Ass’y to the  
left or right to center the arrow ( ) over the label.  
3. With the sensor set to the center of the labels, it will best detect the  
gap between labels even if the labels are round.  
2.8.1 Setting the Feed Gap  
Sensor  
Green Sensor  
Adjust Gear  
Upper Sensor Ass’y  
2.8.2 Setting the Black Mark  
Sensor  
1. If the Black Mark is printed on the top of the tag media then simply  
rotate the Green Sensor Adjust Gear to move the Sensor Ass’y so that  
the Black Mark Indicator ( ) is directly in line with the Black Mark  
on the top of the paper.  
2. If the Black Mark is printed on the bottom of the tag media then fold  
the media back to be able to see the Black Mark and its relationship to  
the Sensor Ass’y as shown in the figure below.  
Green Sensor  
Adjust Gear  
Upper Sensor Ass’y  
2-12  
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2. PRINTER SETUP  
EO1-33029  
2.9 Loading the Ribbon  
1. Raise the Top Cover and release and raise the Print Head Block as  
2.9 Loading the Ribbon  
described in section 2.7.3, steps 1 and 2.  
2. Hold the Ribbon Supply Roll in your left hand and the Ribbon Take  
WARNING!  
up Roll in your right hand.  
The Print Head may  
become hot. Do not  
touch the Print Head.  
The Top Cover can be  
opened during the  
3. Install the Ribbon Supply Roll into the Print Head Block as shown in  
the figure below and described in the following paragraphs.  
4. Step 1, engage the end of the Ribbon Supply Roll Core to the Ribbon  
Core Guide c and push to compress the Ribbon Spring.  
5. Step 2, engage the opposite end of the Ribbon Supply Roll Core to the  
Green Ribbon Winding Core d releasing pressure to relax the  
Ribbon Spring.  
operation for control  
purposes only. It  
should be closed during  
normal operation.  
6. Rotate the Green Ribbon Winding Core to lock the Ribbon Supply  
Roll into position. e  
Risk of injuries. Do not  
touch moving parts.  
Disconnect the mains  
before maintenance of  
ribbon and media.  
Ribbon Take-up Roll  
Green Ribbon Winding Core  
Ribbon Core Guide  
Ribbon Spring  
STEP 1  
3
STEP2  
1
2
Ribbon Supply Roll  
NOTE:  
7. Repeat steps 4 through 6 with the Ribbon Take-up Roll, locking it in  
Be sure to remove any slack in  
the ribbon. Printing with a  
wrinkled ribbon will lower the  
print quality  
place also.  
8. Take up any slack in the ribbon by rotating the Green Ribbon Winding  
Core on the Ribbon Take-up Roll in the direction of arrow c.  
9. Close the Print Head Block and lock it in place by pressing at  
locations d and e in the figure below.  
3
Green Ribbon  
Winding Core  
1
2
2-13  
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2. PRINTER SETUP  
EO1-33029  
2.10 Inserting the Optional PCMCIA Cards  
When the optional PCMCIA interface board is installed into the B-852  
printer, there will be two PCMCIA slots available as shown in the figure  
below. This allows for the use of Flash Memory Type Cards or I/O type  
Cards such as LAN Cards. The following paragraphs outline how to  
insert PCMCIA cards.  
2.10 Inserting the  
Optional PCMCIA  
Cards  
CAUTION!  
1. Make sure that the printer’s power switch is in the OFF position.  
2. Hold the PCMCIA Card so that the model name printed side faces  
right. Insert the card into the proper slot until the Eject Button pops  
out.  
1. To protect PC cards,  
discharge static  
electricity from your body  
by touching the metal  
cabinet of the printer  
before touching the card.  
2. Before inserting or  
removing a PCMCIA  
card make sure that the  
printer’s power is turned  
off.  
Slot 0:  
(Memory type cards only)  
Slot 1:  
(I/O type cards such as  
LAN cards)  
3. Be sure to protect  
PCMCIA Cards when not  
in use by putting them  
into their protective  
covers.  
4. Do not subject the card  
to any shocks or  
Eject Button  
excessive force nor  
expose the card to  
extremes in temperature  
or humidity  
Model Name Printed Side  
5. The card may be  
inserted into the slot  
halfway even in the  
wrong orientation.  
However, the slot is  
safety designed so that  
the card will not seat  
against the connector  
pins.  
3. The following PCMCIA cards can be used.  
Type  
Maker  
Description  
A card conforming to  
the PC card ATA  
standard  
Remarks  
----------  
San Disk  
Hitachi  
ATA Card  
Install into the slot  
(1) only. (This card  
installed into the slot  
(0) will not work.)  
Ether Link III  
3C589D PC card  
LAN Card  
3 COM  
Maxell  
Flash  
Memory  
Card (4 MB)  
CC  
DC  
EF-4M-TB  
EF-4M-TB  
----------  
2-14  
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2. PRINTER SETUP  
EO1-33029  
2.11 Test Print  
The following test procedure allows you to perform a print test to verify that  
the printer is operating correctly. During the running of this test, the printer  
will first issue a blank page of media to allow the sensors to detect the  
Black Mark or Label Gap. Then it will print five pages of slanted lines  
followed by five pages of sample bar codes then finishing by printing five  
pages that contain characters of various sizes.  
2.11 Test Print  
Issue count = 5 of each kind of label  
Print method = Thermal Transfer (ribbon required)  
Print speed = 4” per second  
Sensor = Transmissive (Feed Gap Sensor) or Reflective (Black Mark  
sensor).  
Type of print = Batch (No cut)  
Print Length = 76 mm  
The following paragraphs guide you through the diagnostic procedure for  
test label printing. Please follow the step-by-step procedures exactly for  
best results.  
1. Load the media. For best results, use media that is 76 mm or longer in  
length.  
2. Press and hold the [FEED] and [PAUSE] keys while turning on the  
printer power switch. The LCD Message Display will show the  
following message.  
ꢀꢁ!',$*ꢂꢃꢃꢃꢃꢁꢂꢄ$ꢃ  
3. Press the [FEED] key three times to advance to the test print mode as  
indicated by the following message in the LCD Message Display.  
ꢀꢅ!7(67ꢃ35,17ꢃ  
4. Press the [PAUSE] key and the LCD Message Display will display  
the following message.  
35,17ꢃ&21',7,21ꢃ  
5. Press the [RESTART] key and the LCD Message Display will change  
to show the following message.  
$872ꢃ35,17ꢃꢆ5()/ꢇꢃ  
6. When the media loaded is:  
Tag paper utilizing the Black Mark Sensor (Reflective Sensor)  
Continue on to the next step 7.  
Labels utilizing the Feed Gap Sensor (Transmissive Sensor)  
Press the [RESTART] key again, and proceed to step 10.  
7. Press the [PAUSE] key and the printer will issue one blank label and  
will then print five labels of slant lines and the LCD Message Display  
will continue to display the following message.  
$872ꢃ35,17ꢃꢆ5()/ꢇꢃ  
2-15  
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2. PRINTER SETUP  
EO1-33029  
2.11 Test Print  
8. Press the [PAUSE] key again and the printer will now print five  
labels of sample bar codes lines and the LCD Message Display will  
continue to display the following message.  
2.11 Test Print (cont.)  
NOTE:  
$872ꢃ35,17ꢃꢆ5()/ꢇꢃ  
If an error occurs during the  
print test the printer will  
display an error message and  
stop printing. Refer to Chapter  
6.1 for a definition of error  
messages.  
9. Press the [PAUSE] key again and the printer will now print five  
labels of characters of various sizes and the LCD Message Display  
will return to showing the test print start message as shown below.  
ꢀꢅ!7(67ꢃ35,17ꢃ  
The error may be cleared by  
pressing the [PAUSE] key but  
the test print will not be  
10. Upon pressing the [RESTART] key for the second time in step 6,  
the LCD Message Display will change to that shown below.  
resumed and the LCD message  
display will return to showing:  
$872ꢃ35,17ꢃꢆ75$1ꢇꢃ  
11. Press the [PAUSE] key and the printer will issue one blank label  
and will then print five labels of slant lines and the LCD Message  
Display will continue to display the following message.  
<1> DIAG. V1.0A  
NOTE:  
$872ꢃ35,17ꢃꢆ75$1ꢇꢃ  
When the [PAUSE] key is  
pressed in Step 10, the printer  
will enter each print pattern  
detailed on the setting menu  
mode. To exit, press the  
[FEED] and [RESTART] keys  
at the same time.  
12. Press the [PAUSE] key again and the printer will now print five  
labels of sample bar codes lines and the LCD Message Display will  
continue to display the following message.  
$872ꢃ35,17ꢃꢆ75$1ꢇꢃ  
13. Press the [PAUSE] key again and the printer will now print five  
labels of characters of various sizes and the LCD Message Display  
will return to showing the test print start message as shown below.  
ꢀꢅ!7(67ꢃ35,17ꢃ  
14. If necessary, the print test may now be repeated from step 4.  
15. When you have finished performing the test print operation, turn the  
printer’s power OFF then back to ON and check that the LCD  
Message Display shows ON LINE and that the ON LINE and  
POWER LED lights are illuminated.  
2-16  
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2. PRINTER SETUP  
EO1-33029  
2.11 Test Print  
Example of the slant line test print label  
2.11 Test Print (cont.)  
NOTE:  
The five printed labels of bar  
codes and the five printed  
labels of characters will be  
76mm in length regardless of  
the actual size of the labels  
installed. However the slant  
line printed labels will be the  
same size as the installed  
labels.  
Example of the bar code test print label  
Example of the character test print label  
2-17  
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3. PRINTER OPERATION  
EO1-33029  
3.1 Overview  
3. PRINTER OPERATION  
This section provides a functional overview of how the printer receives print  
data from your host computer and how it will operate in the various  
operating conditions. This section also shows you how to install the TEC  
Printer Drivers into your computer.  
Labels will be created on the host computer connected to your printer,  
using either a commercially available label creation program or using the  
TEC Command Program Language. Or if the optional PCL5 Interface  
Board has been installed, the printer will be able to print from any  
software using the HP-PCL5 Printer Command Language. The label  
information sent from your host computer will consist of a series of  
commands that inform the printer of the labels size, layout, orientation,  
and number of copies to print and will also contain the print data  
including scaleable text, graphics, and bar codes. The printer electronics  
will decode the commands and manipulate the data to create a bit graphic  
image of the label that will be stored in the printer’s memory. The printer  
electronics will then transfer the image as a series of dots, one line at a  
time, to the thermal print head.  
3.1 Overview  
The thermal print head consists of a line of 2560 thermal elements with  
each element shaped like a tiny dot. The dot line is 8.5 inches (216.8  
mm) in length resulting in a dot density of 300 DPI. As the paper is  
advanced through the printer by the paper feed mechanism, the thermal  
head continuously prints the image as a series of dot lines at a resolution  
of 300 dots per inch, horizontally and vertically.  
Precision feeding and back feeding of the label or tag stock is  
accomplished through the use of specialized stepping motors and photo-  
sensors. The label gap sensor or the black mark sensor tells the printer  
electronics when the label or tag stock is properly positioned under the  
head for accureate printing.  
1. Tear Off Mode – In this operation mode, when the media has stopped  
feeding after printing, the label should be in a position that the  
operator can simply pull the media downward against the tear off bar  
to tear off the printed label.  
3.2 Operating Modes  
3- 1  
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3. PRINTER OPERATION  
EO1-33029  
3.2 Operating Modes  
2. Continuous (or batch) mode – In this mode, the labels will be  
3.2 Operating Modes  
(Cont.)  
continuously printed and fed until the number of labels specified in  
the label issue command has been printed. After the last label of the  
series has been printed the labels can be torn free from the supply roll  
in a similar manner as described in the tear off mode above.  
3. Cut Mode - In the cut mode, as each label is printed it is fed forward  
to the cutter mechanism where the swing cutter mechanism will  
precisely cut the label off from the supply roll. The feed mechanism  
will then backfeed the label or card stock until it is properly positioned  
under the print head to print the next label in series. The issue  
command sent to the printer from the Host can inform the printer to  
cut each label or tag after each has been printed or to perform the cut  
only after a certain number of labels or tags have been printed and  
issued.  
CAUTION!  
Be sure to cut the  
backing paper of label.  
Cutting labels will cause  
the glue to stick to the  
cutter, which may affect  
the cutter quality and  
shorten the cutter life.  
Use of tag paper when  
the thickness exceeds  
the specified value may  
affect the cutter life.  
NOTE:  
Cut mode is available only when  
the optional cutter module  
(B-7208-QM) is installed.  
3- 2  
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3. PRINTER OPERATION  
EO1-33029  
3.3 Installing the Printer Drivers  
The TEC MONO Printer Driver is a file of driver information files to be  
used to install TEC monochrome thermal printers to operate under  
Windows 95®, Windows 98®, and Windows NT®.  
3.3 Installing the Printer  
Drivers  
Installation is accomplished by first downloading the set of printer driver  
files from the TOSHIBA TEC Web Site and transferring the printer  
drivers to the hard drive of your host computer. Then using the standard  
Windows Add Printer function, the driver for the B-852 will be installed.  
Once the driver has been installed, then it becomes quite easy to select  
the printer properties dialog and set the parameters for printing.  
1. System  
3.3.1 System Requirements  
a. IBM Compatible PC running Windows 95® or Windows 98® or  
Windows NT® Version 4.0 Workstation or Windows NT®  
Version 4.0 Server.  
b. Pentium® processor, 133MHz or greater recommended.  
c. Installed memory of 16MB minimum (32MB recommended).  
d. Available Hard Disk space of 10MB or more.  
NOTE:  
Windows 3.1® is not supported.  
Windows 3.1®, Windows 95®,  
Windows 98®, and Windows  
NT®are registered trademarks  
of Microsoft Corporation.  
2. Interface  
Pentium® is a registered trade-  
mark of Intel Corporation  
a. The RS-232C interface  
b. Centronics interface  
The following procedures will show you how to obtain the set of TEC  
MONO Printer Drivers from the TOSHIBA TEC Barcode Web Site.  
1. Access the TOSHIBA TEC Barcode World Wide Web Site at the  
following URL:  
3.3.2 Driver Download  
http://barcode.toshibatec.co.jp  
After accessing the above web site, the screen will appear as shown below.  
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3. PRINTER OPERATION  
EO1-33029  
3.3 Installing the Printer Drivers  
2. In the previous screen, click on the Download button. The screen  
3.3.2 Driver Download  
(Cont.)  
will change to the license agreement screen as shown below.  
3. Read the license agreement and if you accept the terms of the  
agreement then click on the  
Accept button. If you do not agree to the  
terms then click on the Decline button, but you will be unable to  
download the drivers.  
4. Upon clicking on the Accept button the screen will change to list the  
available TEC driver sets. Scroll to locate the screen that lists the set  
of Monochrome drivers and lists the B-852 driver as shown by the  
screen display below.  
NOTE:  
Driver File name, capacity and  
date of the driver may be  
changed without prior  
notification.  
For the latest information about  
the driver, please contact your  
authorized TOSHIBA TEC  
representative.  
5. Click on the for WIN95,98&NT button to begin the download of the  
driver set file (“Bdrv_Vx_x_Buildxx.exe”). Be sure to note into  
which directory of your hard drive that the browser transfers the file.  
6. Exit from your browser, and using your Windows Explorer, locate the  
downloaded file (“Bdrv_Vx_x_Buildxx.exe”). This file will contain  
the setup program that will be needed to build the driver files on your  
host computer’s Hard disk.  
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3. PRINTER OPERATION  
EO1-33029  
3.3 Installing the Printer Drivers  
3.3.2 Driver Download  
(Cont.)  
7. When you locate the file, such as Bdrv_Vx_x_Buildxx.exe, double  
click on the file to begin extracting the setup program files. The screen  
should appear as shown below.  
8. To extract the driver to the default directory (C:\TEC\MONO\CD)  
click on the OK button to begin the extraction. Otherwise click on the  
Reference button to select a different directory as shown by the  
screen display below.  
9. Select the desired directory to extract the files to and then press the  
OK button to begin the extraction as shown by the following screen  
display. (The default directory is shown as the install directory)  
Now that the TEC MONO Driver Set has been installed to your hard  
disk, the driver setup program must be run to extract the driver  
information files to your hard disk preparatory to your adding the B-852  
printer function to your host computer.  
3.3.3 Driver Installation  
NOTE:  
1. Locate the driver set that you downloaded in the previous steps. If  
you used the default directory, C:\TEC\MONO\CD, go to that  
directory.  
2. From that directory, run the Setup.exe program to start the Install  
Shield Wizard. The screen will change to that shown below.  
For further information about  
the installation procedure for  
Windows NT®, please contact  
your authorized TOSHIBA TEC  
representative.  
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3. PRINTER OPERATION  
EO1-33029  
3.3 Installing the Printer Drivers  
3. After the Install Shield temporary files have been loaded, the display  
3.3.3 Driver Installation  
(Cont.)  
will change to the Welcome screen as shown below.  
4. Click on the Next button to continue the installation. The screen will  
change to the Software License Agreement screen below.  
NOTE:  
If you click the NO button in the  
License Agreement screen, the  
program will not be installed  
5. Carefully read the Software License Agreement. To accept the  
conditions of the agreement, click the Yes button. If you do not  
accept the conditions click on the No button.  
6. Upon clicking on the Yes button in the above screen, the display will  
change to the Choose Destination Location screen shown below  
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3. PRINTER OPERATION  
EO1-33029  
3.3 Installing the Printer Drivers  
7. Click on the Next button to accept the default Destination Folder  
(TEC_DRV\MONO), or click on the Browse button to select a  
different folder.  
3.3.3 Driver Installation  
(Cont.)  
8. Upon clicking on the Next button the driver files will be extracted and  
copied to the selected folder as shown by the display below.  
9. After all of the files have been transferred the display will change to  
the Setup Complete screen below. Click on the Finish button to end  
the Setup and return to the Windows desktop.  
The previous steps have shown you how to download and install all of  
the TEC MONO Printer Drivers. Before you can use the B-852 printer,  
its driver must be added using the Windows Add Printer Function.  
3.3.4 Add Printers  
NOTE:  
1. Click on the Windows Start button and then move the mouse pointer  
to highlight Settings and click on the Printers icon.  
2. Follow the procedures as outlined in the on screen menus of the Add  
Printers Wizard.  
3. Make sure to click on the Have Disk button in the Add Printer Wizard  
and indicate the C:\TEC_DRV\MONO folder as the source for the  
TEC Printer Driver information files.  
If you want to use a shared  
network printer, you can set it up  
quickly by browsing for it in  
Network Neighborhood, clicking  
the printer's icon, and then  
clicking Install on the File menu  
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3. PRINTER OPERATION  
EO1-33029  
3.3 Installing the Printer Drivers  
4. After the TEC Printer Driver has been successfully loaded, the  
Printers screen should appear as shown below, showing the TEC B-  
852 as being successfully installed.  
3.3.4 Add Printers (Cont.)  
If it becomes necessary to remove the TEC B-852 printer driver from  
your host computer, then it can be removed as follows.  
3.3.5 Uninstalling the TEC  
B-852 Printer Driver  
1. In the Printers screen shown above, click on the TEC B-852 icon to  
highlight it.  
NOTE:  
2. Click on the File menu, and when the File sub menu appears, click on  
Delete. The icon for the TEC B-852 will disappear from the Printers  
screen.  
Do not uninstall the printer until  
you have closed all applications.  
3. Access the Windows Control Panel and click on the Add/Remove  
Programs icon.  
4. The Add/Remove Program Properties window will appear. In this  
window, click on TOSHIBA TEC PRINTER DRIVER MONO to  
highlight it and then click on the Add/Remove button.  
CAUTION!  
If you are going to install  
an upgraded version of the  
TEC printer driver you  
must first uninstall the  
folder “TOSHIBA TEC  
PRINTER DRIVER  
MONO” by the steps  
outlined here.  
5. In the Confirm File Deletion screen that appears, click on the  
Yes button to complete the removal of the TEC Printer Driver.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
This section will outline how to use the B-852 Printer Properties menus  
to control the printing performance of the printer. The following  
paragraphs will show you how to access the Printer Properties menus and  
how to change printer settings through these menus.  
3.4 Using the B-852  
Printer Properties  
Menus  
1. Access the Printers screen, and then right click on the TEC B-852  
icon to access the printer functions menu as shown below.  
2. Highlight and click on Properties in the functions menu as shown in  
the screen display above. The TEC B-852 Properties screen will  
appear as shown below.  
NOTES:  
The Help button at the  
bottom of the display appears  
grayed out for the general  
tab, but will be active for  
most of the other tabs.  
Clicking the Help button will  
provide some extensive help  
screens.  
Clicking on the ? button at  
the top of the properties  
display and then pointing to a  
function on the properties  
page will result in the  
appearance of a small help  
message concerning that  
function.  
The Apply button at the  
bottom of the display should  
be clicked after making any  
changes to the properties, to  
immediately apply the  
changes.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
The B-852 Properties setting page has eleven tabs to select the different  
property setting menus. Clicking on a tab will display the menu  
associated with that property allowing you to make changes to the  
operation of the printer. The following paragraphs will summarize these  
properties.  
3.4.1 Summary of Properties  
General – When clicking on this tab, you can print a test page and  
select the composition of separator pages if used.  
Details – After clicking on this tab you can make changes to printer  
port settings, time out settings, and spool settings.  
Color Management – This tab would not be used with the B-852  
printer as it is used only for associating color profiles with color  
printers.  
Regional Settings – Clicking on this tab will allow you to change the  
language that the driver displays and also allows you to specify the  
units of measurements (mm, inches, etc.) displayed by the driver.  
Page Setup – Clicking on this tab allows you to specify the default  
label size and orientation and create new labels or edit existing labels,  
and to specify the number of labels to be printed.  
Graphics – Clicking on this tab allows you to select the printer  
resolution, dithering method, and print intensity (darker or lighter).  
Bar Fonts – Clicking on this tab allows you to add new bar code  
fonts, edit existing bar code fonts, delete existing bar code fonts, or  
import and export bar code fonts as *.sbf files.  
Stock – Clicking on this tab will allow you to select the print method,  
sensor type, set label gap, select issue mode and specify cutter use,  
set print speed (2 or 4 inches per second), and make fine adjustments  
to print feed, backfeed, cut, and strip positions.  
Options – Clicking on this tab allows you to select graphic transfer  
mode and to adjust the print density in direct thermal or thermal  
transfer mode.  
Testing – Clicking on this tab allows you to print a test label, send a  
file to the printer, check the thermal head for broken pins, set print  
logging options and view or clear the log, specify ribbon settings,  
feed a label, and cut the last printed label.  
About – Clicking on this tab will provide you with a way to check  
the installed driver version, printer capabilities, and system  
information, and also to read the software license agreement covering  
this driver.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
This property will allow you to set up a comment, designate a separator  
page, or print a test page.  
3.4.2 General Properties Tab  
NOTE:  
If you share this printer, the  
comment will be displayed on  
computers that share this  
printer. However, if you  
change the comment, the  
updated version will not  
appear on the other computers  
unless the printer is  
Comment Window - Provides a place for you to add a comment about  
the printer; for example, when it is available or what it is used for.  
Separator page - Inserts a page between each document printed. If you  
want to use a custom separator page, click the Browse button to locate  
and specify which separator file you want to print between documents.  
The display below shows the screen display when the arrow of the  
Separator page: scrolling text box has been clicked showing the choices  
for a separator page.  
reinstalled.  
NOTES:  
Separator pages are useful if  
many people are using your  
printer or if you are printing  
multiple documents at once.  
A separator page can be a full  
page that includes graphics or  
a simple page with text only.  
You can use any Windows  
metafile (.wmf) for a separator  
page.  
You can set up separator  
pages only if the printer is  
attached directly to your  
computer.  
Print Test Page button - Clicking on this button will send a test page to  
your printer to verify if it has been properly set up for printing.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
This property will allow the necessary functions needed to select, add or  
delete a printer port, select a different printer driver, capture additional  
network printer ports, designate timeout settings, change spool settings,  
and change the port settings. After clicking on the Details tab, the  
following screen will appear.  
3.4.3 Details Tab  
Select a Printer Port - The Print to the following port: scrolling text  
box, the Add Port button, and the Delete Port button work together to  
allow the selection of a different port than the default port for printing.  
The screen below shows what appears when clicking on the arrow of the  
Print to the following port: scrolling text box.  
NOTE:  
The print to the following  
port: scrolling text box  
displays the port the printer is  
connected to or the path to the  
network printer being used.  
The print path can be changed  
by typing the network path  
here, by opening the list and  
clicking a different port, or by  
clicking the Add Port button  
and specifying a new port.  
NOTE:  
To print to a file, click File in  
the Print to the following  
port: scrolling text box.  
Clicking on the Add Port... button will allow adding additional ports to  
the Print to the following port: scrolling text box while clicking on  
the Delete Port... button will allow the deletion of ports currently  
contained on the Print to following port: scrolling text box.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
Select a Different Printer Driver - The Print using the following  
driver: scrolling text box works with the New Driver... button to add  
new printer drivers to the PC and to select a different driver from the one  
currently being used. The current driver will be highlighted in the list.  
3.4.3 Details Tab (Cont.)  
NOTE:  
When clicking on the arrow in  
the Print using the  
following driver: scrolling  
text box, a drop down list  
appears showing all the  
current drivers installed on the  
host computer (as in the  
display at the right), to allow  
the selection of a different  
driver from the list.  
Not Selected Timeout Setting Box - Allows entering a value to specify  
how much time (in seconds) Windows will wait for the printer to be  
online before reporting an error.  
Transmission Retry Timeout Setting Box - Allows entering a value to  
specify how much time (in seconds) Windows will wait for the printer to  
be ready to print before reporting an error.  
NOTE:  
If problems occur when  
printing large documents, it  
may become necessary to  
increase the value of the  
Transmission Retry:  
timeout setting.  
When clicking on any other driver besides the current one from the list,  
the following screen display will appear.  
NOTE:  
When clicking on the New  
Driver button, the same screen  
as shown above right will  
appear. However, when  
clicking on the Yes button, the  
screen shown at the top of the  
next page will appear,  
Clicking on the Yes button will result in the driver being changed, but  
clicking on the No button will prevent the driver from being changed.  
allowing the installation of an  
entirely new driver to the host  
computer.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
3.4.3 Details Tab (Cont.)  
Capture Additional Printer Ports - When clicking on the Capture  
Printer Port. button it will allow the capturing of a port (LPT1~LPT9)  
and mapping it to a network drive. When clicking on End Capture...it  
will end the capture, removing the mapping of a port from a network  
drive.  
NOTES:  
Click Capture Printer  
Port.  
In the Device list, click the  
printer port desired to be  
captured. Type the network  
path, and then click OK.  
In Print to the following  
port, click the port just  
mapped.  
Changing Spool Settings - When clicking on the Spool Settings...  
button the following screen will appear to allow changing of the spool  
settings for the printer driver.  
NOTES:  
If spooling is turned off it will  
become impossible to pause  
print jobs.  
If this printer is a network  
printer and spooling is turned  
off, then the print offline  
If problems occur printing  
with the EMF option then try  
the RAW option.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
Changing Port Settings - When clicking on the Port Settings button, the  
screen that will appear will depend on whether a parallel port (LPT) or a  
serial port (COM) is currently highlighted in the Print to the following  
port: scrolling text box. For example, if one of the COM ports is highlighted  
in the Print to the following port: scrolling text box, then the following  
screen will appear to allow changing the settings for that port.  
3.4.3 Details Tab (Cont.)  
NOTE:  
If using the serial interface  
(COM port) for connection to  
the B-852 printer, make sure  
that the settings here agree with  
the settings set in the printer  
parameter settings.  
This properties management screen will allow changing the language and  
units of measurement to agree with the region in which these printers are  
being used. After clicking on the Regional Settings tab the following  
display will appear.  
3.4.4 Regional Settings Tab  
NOTE:  
By default, the driver will use  
the Regional Settings as  
specified in the Windows  
Control Panel for settings like  
language, measurement system,  
and decimal point or comma.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
Language Selection - By clicking on the arrow in the Language: scrolling  
text box, the following screen will appear to allow selection of the desired  
language to be used in the printer driver property screens.  
3.4.4 Regional Settings Tab  
(Cont.)  
NOTES:  
If displaying the driver in a  
language other than the system  
default is desired, choose the  
language here. Changes to the  
language will not take effect  
until the dialog is closed and  
opened again.  
For a language to list here,  
there must be a driver  
translation in that language  
and it must be supported by  
the current operating system.  
Languages requiring double-  
byte character sets, such as  
Japanese or Chinese, may not  
be available unless running  
under the corresponding  
version of Windows.  
Measurement System Selection - By clicking on the arrow in the  
Units: scrolling text box, the following screen will appear to allow the  
selection of the desired units of measurement.  
NOTES:  
It is possible to specify a  
value in another system of  
measurement by typing the  
desired units after the name.  
For example, if the driver is  
set to inches, simply type  
“3.5 cm” into any edit  
control and it will be  
automatically converted into  
“1.38 in”.  
The “Use System Default”  
selection will use the system  
of measurement that is  
currently selected in  
Windows Control Panel’s  
Regional Settings.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
The Page Setup properties management screen is the area in which to  
specify the label stock, specify the print orientation, specify black on  
white or white on black (negative) print, specify the number of labels to  
print, and set some advanced options. After clicking on the Page Setup  
tab, the following screen will appear.  
3.4.5 Page Setup Tab  
Label Stock - In the preceding display, the area dealing with Label Stock  
allows configuring the size of the label stock loaded into the printer.  
Either specify a previously loaded stock by name through the Name:  
scrolling text box, add a new label stock specification to the list, edit a  
label stock already on the list, import a stock list file (*.sfm), or export  
the current stock list as a *.sfm file. Clicking on the arrow of the Name:  
scrolling text box, will reveal a drop down list showing all the current  
stock listing as shown in the screen display below.  
NOTE:  
When specifying a label stock  
size different from the existing  
label stock sizes, either create a  
new label stock size or edit an  
existing one. Pushing the New  
button brings up the same dialog  
as the Edit button, except that  
instead of viewing an existing set  
of label stock settings, it  
provides a new blank set to set  
as desired.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
3.4.5 Page Setup Tab (Cont.)  
By clicking on either the New button or the Edit button, the following  
screen display will appear.  
NOTES:  
The options available in the  
Edit Label Stock dialog are:  
Label Stock Name. Used to  
display the name of the  
existing label stock name that  
is being edited or to enter the  
name of a new label stock size.  
Label Size. Used to specify the  
height and width of a label  
stock size. Keep in mind that  
height and width are relative  
to the orientation of the label.  
For example, when printing  
using portrait orientation,  
there may be a label with a  
height of 6” and a width of 4”.  
However, when changing the  
orientation to landscape, the  
height would change to 4” and  
the width to 6”.  
When the New button has been pressed, a new label name, width,  
height, and exposed liner widths may be specified and when the OK  
button is clicked it will be added to the stock list.  
Exposed Liner Width. Used  
to specify the distance between  
the edges of the paper backing  
the label and the edges of the  
label.  
When the Edit button has been pressed, the highlighted label in the  
stock list can have its name, width, height, and exposed liner width  
changed to new values.  
By clicking on the Portrait, Landscape, Portrait rotated 180o, or  
Landscape rotated 180o radio buttons, the print orientation can be  
changed. The preview page to the left of the orientation buttons will  
change to reflect the selected orientation as shown below.  
NOTE:  
Most applications allow  
defining page orientation from  
within the application, but  
many do not allow 180°  
rotation of the image. Choose  
the default page orientation  
from those shown at the right.  
Portrait  
Portrait  
Landscape  
Landscape  
rotated 180°  
rotated 180
°  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
When the Negative check box has been checked, the print will be white  
on black. When this check box is unchecked, the print will be black on  
white. The preview page to the left of the orientation buttons will reflect  
negative or positive print selection.  
3.4.5 Page Setup Tab (Cont.)  
NOTE:  
The Copies option is usually  
set to one because most  
programs know how to specify  
a copy count to the driver.  
Manually specify this driver  
setting when using programs  
that don’t properly take  
The up and down arrows of the Copies: scrolling text box can be  
clicked to increase or decrease the number of copies to be printed.  
When the Advanced Options button has been clicked, the screen  
display will change to that shown below.  
advantage of a printer’s  
copying capability. (In these  
cases, be sure to leave copies  
set to “1” in the program,  
otherwise it will print many  
more copies than desired!).  
NOTE:  
In order to make any changes  
to the User Commands, it  
will be necessary to have  
knowledge of the command  
programming language used to  
send label commands to the  
printer. Information about the  
TEC Printer Command Lan-  
guage is provided in TEC’s  
External Equipment Interface  
Manual. Please contact your  
TOSHIBA TEC representative  
for further information  
concerning this manual.  
Additional Advanced Options  
Printing Preferences - The following settings will allow saving or  
exporting the settings of this printer driver so that they may be imported  
into a different or freshly installed printer driver. It also allows importing  
previously saved settings to replace the current settings of this printer  
driver. The settings will be exported into a file name created and will  
have a SDM extension (*.sdm)  
NOTE:  
The Advanced Options dialog  
allows control of the printer  
options for which the printer  
driver does not provide  
explicit control. This is done  
with four fill-in data fields for  
user-defined commands. Also  
for importing or exporting  
previously specified printer  
driver settings.  
Import - Allows importing previously saved printer driver settings.  
The settings that can be imported depend on which printer driver is  
being used.  
Export - Allows exporting the settings of this printer driver. The  
settings that can be exported depend on which printer driver is being  
used.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
Enable Device Line Substitution - Most applications draw lines as a  
graphic, rather than using line commands built-in to the printer. With this  
feature enabled, the driver will try to use the printer's line commands to  
draw lines and boxes whenever possible. Some applications do not  
always print correctly with this feature enabled. Enabling this feature  
will cause vertical or horizontal lines to be recognized as a printer  
command rather than a graphic.  
3.4.5 Page Setup Tab (Cont.)  
Minimum Length. - The minimum length of a line that is to be  
recognized as a printer command.  
Unprintable Width - Setting the Unprintable Width allows making  
minor adjustments in the horizontal positioning of the printed image on  
the label. The distance from the edge of the label stock being used to the  
print head may be slightly different than the default setting in the driver  
due to manufacturing differences. Making small adjustments to this  
number can help compensate for the difference and obtain a more  
accurate object placement.  
WARNING!  
This Setting is for  
advanced users only. Do  
not change this setting  
otherwise.  
The options that are available on the Graphics property page allow  
specifying how text and images will be printed on the label. When  
3.4.6 Graphics Tab  
clicking on the Graphics tab the following screen display will appear.  
Resolution - This scrolling text box will show the printers possible  
resolution settings. On the B-852 only one resolution is available, 300 dpi  
x 300 dpi.  
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3. PRINTER OPERATION  
3.4.6 Graphics Tab (Cont.)  
NOTE:  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
Dithering - Creating the illusion of different shades of gray by varying the  
pattern of dots. Close observation reveals that varying the patterns of  
black and white dots produces different shades of gray. There are no gray  
dots at all. The more dither patterns that a device or program supports, the  
more shades of gray it can represent. This screen allows making the  
following selections for dithering.  
Many Windows programs allow  
designing with different colors  
and shades of gray, even though  
the thermal printer only prints in  
one color: black. By outputting  
different black dot-patterns,  
each color can be translated into  
what appears to be a different  
shade of gray on the printer.  
None. Outputs the sharpest images when printing bitmap graphics that  
contain only black and white, but no colors or grays.  
Coarse. Does the best job of printing lots of different shades of gray,  
but will but will soften the edges of graphic images the most.  
Fine. Retains greater clarity in higher resolution graphic images than  
than the “Coarse” setting, but can’t print as many different shades of  
gray.  
Line Art. The “Line Art” dithering method uses patterns optimized  
for printing line art, rather than general purpose images.  
Error Diffusion. Uses a more complex algorithm to avoid the  
patterned look of the “Coarse” or the “Fine ” setting.  
Intensity - The intensity of the printed label can be adjusted with the  
slider bar from 0 (darkest) to 200 (lightest). Default value is 100.  
Color - the only selection here on the B-852 series is Monochrome.  
This Property Page will allow adding, deleting, modifying, importing,  
exporting, and viewing currently defined bar code fonts. These fonts will  
be listed in many Windows applications that normally do not support  
printing bar codes. Although they will not appear as bar codes on the  
screen, they will print as bar codes. An unlimited number of bar fonts  
can be created, each of which may have different bar code parameters.  
3.4.7 Bar Fonts Tab  
NOTES:  
Most thermal printers have  
internal support for many  
different bar code symbo-  
logies. Most Windows ap-  
plications are unable to access  
these bar codes directly.  
However, it is possible to  
create an artificial font that  
represents a bar code, and  
then this font will be listed and  
can be selected within any  
Windows application that  
supports printer fonts. At print  
time, the font is converted by  
the driver into the desired bar  
code.  
Upon pressing the Bar Fonts tab the screen display below will appear.  
Some symbologies will have  
minimum and maximum data  
lengths, or only accept certain  
characters. The bar font  
functionality in this driver will  
properly filter, format and add  
necessary characters to bar  
codes before they are printed.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
The above window has the following functions:  
3.4.7 Bar Fonts Tab (Cont.)  
Bar Fonts View List. This window will display a list of all bar code  
fonts currently set up and their resolution they were created at in dots  
per inch (dpi). The status bar at the bottom of this list will display  
information about the currently selected font.  
New button. Allows adding a new bar font. If a font in the view  
window is selected, the new bar code font settings will be copied  
from the currently selected bar code font.  
Edit button. Allows modifying the currently selected bar code font.  
Delete button. Allows removing the currently selected bar code font.  
Import  
button. Allows importing a list of bar code fonts that have  
previously been exported.  
Export button. Allows exporting the current bar code font list to a  
file. This file can be loaded into the driver on a different host  
computer, and even a different operating system.  
Show Supported Bar Fonts Only. Checking this box limits the view  
of bar code fonts to only those supported by the current printer.  
Whenever the New button or the Edit button is pressed, the following  
screen display will appear:  
Options on the Edit Bar Code Font property page above, will allow  
specifying exactly how the printed bar code should appear on the  
document or label.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
Bar Code Options:  
3.4.7 Bar Fonts Tab (Cont.)  
Symbology. Used to specify the symbology (bar code language) for  
bar codes.  
X dimension. Used to specify bar code density using the narrow bar  
"X-dimension." (Used with all symbologies except US Postnet.)  
Bar Code Orientation. Used to change the vertical or horizontal  
orientation of an object on the label.  
Human Readable. Used to specify the position and visibility of the  
human readable characters displayed with the bar codes on the labels.  
Ratio. Used to specify the wide-to-narrow element ratio of the bar  
code. (Used with Full ASCII 3-of-9, Regular 3-of-9, Codabar,  
Interleaved 2-of-5, and MSI Plessey only.)  
Symbology Specific Options:  
Check Digit. Used to specify whether or not check digits will be  
added to bar codes. (Used with Full ASCII 3-of-9, Regular 3-of-9,  
Interleaved 2-of-5, and MSI Plessey only.)  
NOTE:  
The Edit Bar Code Font  
property page will display  
different options depending on  
which bar code symbology is  
selected. For example, if the  
Symbology option is set to  
“Interleaved 2-of-5,” the only  
symbology-specific option that  
will be displayed is Check Digit.  
However, if the Symbology  
option is set to “Code 128,” the  
symbology-specific area will  
also display the UCC/EAN-128  
and Code Set options.  
UCC/EAN-128. Used to specify whether or not the Software will  
automatically add certain characters and perform certain functions  
required to print UCC/EAN-128 bar codes. (Used with Code 128  
only.)  
Code Set. Used to specify which of the three Code 128 characters sets  
(Code A, Code B, or Code C) will be used to print Code 128 bar  
codes. (Used with Code 128 only.)  
Version. Used to select one of several supported sizes of Code One.  
(Used with Code One only.)  
UCC/EAN FNC1 Prefix. Used to specify whether or not the first  
character in a Code One bar code should be the UCC/EAN FNC1  
character. (Used with Code One only.)  
Symbology Specific Options: (continued)  
Correction Level. Used to specify one of nine levels of error  
correction for PDF417 bar codes. (Used with PDF417 only.)  
Truncated. Used to specify that a trimmed-down version of a  
PDF417 bar code be printed in order to save space on the label. (Used  
with PDF417 only.)  
Row Height. Used to specify the height of each row in a PDF417 bar  
code. (Used with PDF417 only.)  
Columns. Used to specify the number of columns in the checkerboard  
data area of a PDF417 bar code. (Used with PDF417 only.)  
Start Character. Used to specify which one of the four letters, a - d,  
will be used as the start character with a Codabar bar code. (Used with  
Codabar only.)  
Stop Character. Used to specify which one of the four letters, a - d,  
will be used as the stop character with a Codabar bar code. (Used with  
Codabar only.)  
Guard Bar Height. Used to specify the length of the UPC guard bars.  
(Used with UPC-A, UPC-E, EAN-13, and EAN-8 only.)  
Supplemental. Used to append UPC supplemental bar. (Used with  
UPC-A, UPC-E, EAN-13, and EAN-8 only.)  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
Symbol Type. Used to specify the type and level of error correction to  
3.4.7 Bar Fonts Tab (Cont.)  
use. (Used with Data Matrix only.)  
Character Set. Used to specify the allowable characters for data.  
NOTE:  
(Used with Data Matrix only.)  
Pressing the Help button on the  
Bar Code Font property page  
will access additional informa-  
tion concerning each of the  
above bar font properties.  
Use Prefix. Used to add a prefix to a bar code. (Used with Data  
Matrix only.)  
Shape. Used to specify whether the bar code will print in the shape of  
a square or a rectangle. (Used with Data Matrix only.)  
White on Black. Used to reverse the bar code so that it prints white  
on a black background. (Used with Data Matrix only.)  
Mode. Used to specify one of the different modes MaxiCode supports.  
(Used with MaxiCode only.)  
Zipper Block. Used to specify whether or not a MaxiCode zipper  
block will print with the bar code. (Used with MaxiCode only.)  
Contrast Block. Used to specify whether or not a MaxiCode contrast  
block will print with the bar code. (Used with MaxiCode only.)  
3.4.8 Stock Tab  
Stock Properties, one of the most important property setting pages. This  
page allows the selection of media settings (Ribbon use, sensor type, and  
label gap length), issue settings (batch or strip mode, cutter use, and print  
speed), as well as fine adjustments (feed length, backfeed length, cut strip  
position, and print shrinkage).  
After pressing the Stock button, the following screen display will  
appear.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
Print Method - The following screen display shows what appears when  
the arrow of the Print Method: scrolling text box has been clicked on.  
3.4.8 Stock Tab (Cont.)  
NOTE:  
The status of this setting in the  
printer affects the print head  
temperature. Accordingly, the  
setting must agree with the  
label stock that is being used in  
order to ensure maximum print  
quality.  
Direct Thermal - Select this option when printing on thermal labels or tags  
without the use of a ribbon.  
Thermal Transfer - Select this option when printing with a ribbon.  
Sensor Select - The following screen display shows what appears when  
the arrow of the Sensor: scrolling text box has been clicked on.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
Sensor Select  
3.4.8 Stock Tab (Cont.)  
None. Used to specify that either continuous forms (labels without  
gaps) are being used or that, if there are gaps or marks, they should be  
ignored.  
Reflective. The reflective sensor is used to detect the marks on  
continuous stock that has black marks on the back.  
Transmissive. The transmissive sensor is used to locate the gaps  
between labels.  
Transmissive (Preprinted Labels). This sets the transmissive  
sensor's threshold setting to work better with pre-printed label stock.  
Reflective (Manual Threshold). This allows setting the reflective  
sensor's threshold on the printer itself. See the printer's documentation  
for information on how to set this threshold.  
Label Gap - This is the box for typing in the length of the gap between  
labels. This setting may be set between 2.0 and 20.0 millimeters.  
Issue Mode – When the arrow on this scrolling text box is clicked on,  
only one option will be available and that is batch mode with back feed  
since this model printer does not use the strip module.  
NOTE:  
In Issue Mode, Normal print-  
ing is done in Batch Mode (with  
back feed).  
Cut Mode – When the arrow on the Cut: scrolling text box is clicked on,  
the following display appears.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
When a cutter is installed on the printer, the Cut option is used to enable  
the cutter operation and specify how often labels should be cut. The  
following settings are available for the Cut option.  
3.4.8 Stock Tab (Cont.)  
Disabled. This is the default setting.  
After Every Label. Cuts labels after each label is finished printing.  
After Entire Job. Cuts labels only after the entire print job is finished  
printing.  
Specified Interval. Cuts labels after the number of labels specified in the  
Interval setting. The interval setting window will appear to the right after  
clicking on Specified Interval to allow entering in the number of labels for  
the interval.  
Print Speed - When clicking on the arrow of the Print Speed: scrolling  
text box, it will allow the print speed selections of either 2 inches per  
second or 4 inches per second.  
NOTE:  
Before executing any large  
print runs, confirm that any  
increased speed settings  
specified do not result in  
unacceptable output quality.  
Fine Adjustment – Allows for adjusting the following parameters. Click  
on the Set check box to enable setting fine adjustments through this  
property page. If not checked, the fine adjustments are grayed out and  
cannot be changed.  
Feed - Specifies the length of label stock that will feed after printing.  
Backfeed - Specifies the length of label stock that is retracted before  
printing. This entry window is only available in cut or strip mode.  
Cut/Strip Adjustment - When cutting, this specifies the length of  
label to feed before cutting the label. This entry window is only  
available in cut mode.  
Print Shrinkage - Used to compensate for label print shrinkage or  
expansion.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
This page will allow selecting a graphics transfer mode and to make  
adjustments to the print tone (lighter or darker print). When selecting the  
Options tab, the following display screen will appear.  
3.4.9 Options Tab  
Graphic Options - Allows selecting the method used to download graphics  
to the printer. The default is to use the fastest method supported by the  
printer. When clicking on the arrow in the Transfer Mode: scrolling text  
box, the following selection screen will appear.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
Print Density Adjustment - Clicking on the Set: check box is  
3.4.9 Options Tab (Cont.)  
CAUTION!  
necessary to enable the print density adjustment from this property  
page. If not checked then no adjustment is possible. When this box is  
checked, the screen appears as below.  
Be careful not to set the  
print density adjustment  
too high as it can  
shorten the life of the  
print head. This also  
may cause ribbon  
tearing if set too high in  
thermal transfer mode.  
Print density can be set separately for direct thermal and for thermal  
transfer modes. Click on the increase/decrease arrows to adjust the print  
density between -10 and +10 in increments of 1.0  
This page will allow the execution of certain diagnostic tests and some  
additional maintenance settings. When clicking on the Testing tab, the  
following screen display will appear.  
3.4.10 Testing Tab  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
Print Test Label button - Clicking on this button will print a test label  
to assist in troubleshooting printing problems. This should help verify  
that the computer being used is communicating with the printer.  
Send File to Printer... button - Click this button to send a file (*.prn)  
irectly to the printer. The driver does no processing on the contents of his  
file, and it must already consist of commands understood by the rinter.  
Check Print Head... button - This option allows execution of the printer’s  
broken pins test. The test will detect if thermal elements in the print head are  
open. A failed test would suggest a need to replace the print head to ensure  
perfect print quality. Clicking on this button will bring up the following  
display window.  
3.4.10 Testing Tab  
(Cont.)  
The Head: scrolling text box is only available if the printer happens  
to be a color printer, which will allow selection of one of the color  
heads.  
The broken pins check is only available on printers containing the  
broken pins check circuitry. The B-852 printer does indeed contain the  
broken pins check circuit.  
Clicking on the Specify Range: check box will allow entering in a  
range of elements to check by inputting the starting and ending width  
into the two "Specify Range" windows.  
Click the OK button to start the test. After starting the test check the  
printer’s LCD display for a pass/fail message. Failure of this test indicates  
that one or more of the head’s thermal elements are open and the thermal  
head will need to be replaced.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
Logging Options - When the Logging Options button is clicked, the  
following display screen will appear.  
3.4.10 Testing Tab  
(Cont.)  
Logging - Supports logging print jobs and recording printer code to files  
for debugging purposes. This code can be submitted to support personnel  
if problems arise in the operation of the driver.  
Log Print Jobs - This check box must be checked in order to  
generate a log file that will list the name of each document and the  
printer it was printed to. Jobs are logged in the order they are spooled.  
Log File - Into this text box, type the full path name of the log file or  
use the Browse button to locate an existing log file. It is possible to  
share a log file between multiple printers by specifying the same file  
name in each driver.  
NOTE:  
The Logging Options dialog  
supports logging print jobs and  
recording printer code to files  
for debugging purposes. This  
code can be submitted to support  
personnel if problems arise in  
the operation of the driver.  
View Log button - View the current log file when this button is  
clicked.  
Clear Log button - Erase the current log file when this button is  
clicked. The next job printed will be the first job in a new log file.  
Printer Code Recording - Printer Code Recording allows recording of all of  
the print code sent to the printer to a file. Unlike using the Print to File option  
in most applications, Printer Code Recording allows printing to the printer  
and to a file simultaneously.  
Record Printer Code - This check box must be checked to record  
printer code to the specified directory. Each print job will generate a  
separate file.  
Overwrite Files With Same Name - The driver will name print  
code files by adding a .PRN extension to the name of the document  
being printed. Normally, if the file already exists, a unique name is  
generated by adding a number to the end of the new filename. If this  
check box is checked, it will cause the driver to overwrite existing  
files.  
Directory - Print code files will be recorded to the directory name  
entered into this text box or the Browse button can be checked to  
browse for an existing directory.  
File Listing - The window on the left of the dialog is a list of the  
print code files in the current directory, to allow performing  
operations on individual files using the buttons to the right.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
3.4.10 Testing Tab  
(Cont.)  
View File button - View the currently selected print code file in a  
text editor  
Send To Printer button - Sends the currently selected print code file  
to the printer, effectively printing the job again. If graphics or format  
caching was enabled, it may be necessary to send each print file in the  
order it was logged to get the desired results.  
Delete File button - Deletes the print code file currently selected in  
the list.  
Delete All Files button - Deletes all print code files in the current  
directory and clears the list.  
This page will allow checking the driver version information, printer  
apabilities, system information and also will display the software license  
greement. Clicking on the About tab will cause the following screen  
isplay to appear.  
3.4.11 About Tab  
Clicking on the License button in the preceding screen will cause the  
following screen display to appear.  
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3. PRINTER OPERATION  
EO1-33029  
3.4 Using the B-852 Printer Properties Menus  
Clicking on the Version button in the initial screen will cause the  
following screen to appear.  
3.4.11 About Tab  
(Cont.)  
The screen will show the version number of the driver currently installed  
into the computer. Clicking on any of the other items in the drop down  
list will also display information about the following items:  
Driver Information – Lists additional data about the current driver.  
Systems Information – Lists the Windows and DOS versions  
installed in the computer and lists the available drives.  
System Settings – Lists language selections, CRT screen resolution,  
and lists the current parameter settings for the serial ports.  
Installed Printers – Lists all printers currently installed in this PC  
and lists the drivers and other information about each.  
Installed Software – Lists all the software programs that are  
currently installed in the PC.  
Printer Capabilities – Lists all the capabilities (print width, length,  
etc.) of this printer.  
Bar Code Capabilities – Outputs a list of all bar codes and indicates  
whether each is supported or not supported by this printer.  
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4. ON LINE MODE  
EO1-33029  
4.1 Operation Panel  
4. ON LINE MODE  
This chapter describes usage and purpose of the keys on the Operation  
Panel in On Line Mode.  
When the printer is in On Line Mode and connected to a host computer,  
normal operation of printing images on labels or tags can be  
accomplished.  
4.1 Operation Panel  
The figure below illustrates the Operation Panel and key functions.  
LCD Message Display  
ON LINE LED (Green)  
POWER LED  
(Green)  
ERROR LED (Red)  
[RESTART] key  
POWER  
ON LINE  
ERROR  
[PAUSE] key  
[FEED] key  
FEED  
RESTART  
PAUSE  
The LCD Message Display shows messages in alphanumeric characters  
and symbols to indicate the printer’s status. Up to 16 characters can be  
displayed on one line.  
There are three LED lights on the Operation Panel.  
LED  
Illuminates when…  
Flashes when…  
-----  
POWER  
ON LINE  
The printer is turned on.  
The printer is ready to The printer is  
print.  
communicating with  
your computer.  
-----  
ERROR  
Any error occurs with  
the printer.  
NOTE:  
Use the [RESTART] key to  
resume printing after a pause  
condition, or after clearing an  
error.  
There are three keys on the Operation Panel.  
PAUSE  
RESTART  
FEED  
Used to stop printing temporarily.  
Used to restart printing.  
Used to feed the media.  
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4. ON LINE MODE  
EO1-33029  
4.2 Operation  
When the printer is turned on, the ON LINEmessage appears on the  
LCD message display. It is shown during standby or normal printing.  
4.2 Operation  
1. The printer is turned on, standing by, or printing.  
21ꢀ/,1(ꢀ  
2. If any error occurs during printing, an error message appears. The  
printer stops printing automatically. (The number on the right column  
shows the number of unprinted media.)  
12ꢀ3$3(5ꢀꢀꢀꢀꢀꢁꢂꢃ  
3. To clear the error, press the [RESTART] key. The printer resumes  
printing.  
21ꢀ/,1(ꢀ  
4. If the [PAUSE] key is pressed during printing, the printer stops  
printing temporarily. (The number on the right column shows the  
number of unprinted media.)  
3$86(ꢀ ꢀꢀꢀꢀꢀꢀꢀꢃꢂꢀ  
5. When the [RESTART] key is pressed, the printer resumes printing.  
21ꢀ/,1(ꢀ  
Reset operation clears the print data sent to the printer from the computer,  
and returns the printer to an idle condition.  
4.3 Reset  
1. The printer is turned on, standing by, or printing.  
21ꢀ/,1(ꢀ  
2. To stop printing, or clear the data sent from the computer, press the  
[PAUSE] key. The printer stops printing.  
3$86(ꢀ ꢃꢂꢀ  
NOTE:  
If the [RESTART] key is held  
for less than 3 seconds when the  
printer is in an error or pause  
state, the printer restarts  
printing. However, when a  
communication error or  
command error occurs, the  
printer returns to an idle  
condition.  
3. Press and hold the [RESTART] key for 3 seconds or longer.  
ꢄꢁ!5(6(7ꢀ  
4. Press the [PAUSE] key. The data sent from the computer will be  
cleared, and the printer returns to an idle condition.  
21ꢀ/,1(ꢀ  
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4. ON LINE MODE  
EO1-33029  
4.4 Dump Mode  
In Dump mode, any characters sent from the host computer will be  
printed. Received characters are expressed in hexadecimal values. This  
allows the user to verify programming commands and debug the  
program.  
4.4 Dump Mode  
1. The printer is turned on, standing by, or printing.  
21ꢀ/,1(ꢀ  
2. Press the [PAUSE] key.  
3$86(ꢀ ꢀꢀꢀꢀꢀꢀꢀꢃꢂꢀ  
3. During the Pause state, press and hold the [RESTART] key for 3  
seconds or more. The display shows “<1> RESET”.  
ꢄꢁ!5(6(7ꢀ  
CAUTION!  
Please do not select  
4. Press the [FEED] key. The display shows “<2>PARAMETER SET”.  
<2>PARAMETER SET  
mode. They are selectable,  
however, the printer may  
malfunction if the values are  
not set correctly. For  
ꢄꢂ!3$5$0(7(5ꢀ6(7ꢀ  
5. Press the [FEED] key. The display shows “<3>ADJUST SET”.  
details of <3>ADJUST SET  
mode, please refer to  
ꢄꢅ!$'-867ꢀ6(7ꢀ  
APPENDIX 4 SYSTEM  
MODE. And for other  
6. Press the [FEED] key. The display shows “<4>DUMP MODE”.  
Press the [PAUSE] key to enter the Dump Mode.  
details, please refer to your  
nearest TOSHIBA TEC  
service representative.  
ꢄꢇ!'803ꢀ02'(ꢀ  
7. Select the receive buffer to be dumped with the [FEED] or  
[RESTART] key  
%8))(5ꢀꢀꢀ56ꢆꢂꢅꢂ&ꢀ  
RS-232C: RS-232C Receive Buffer  
[RESTART]  
[FEED]  
CENTRO: Centronics Receive Buffer  
NETWORK: Network Interface Receive  
NOTE:  
If an error occurrs during the  
receive buffer dump, the display  
will show an error message and  
the printer will stop printing.  
Clear the error by pressing the  
[PAUSE] key the display will  
return to “<4>DUMP MODE”.  
Printing will not restart  
8. Press the [PAUSE] key to start printing. The printer prints the data in  
the selected receive buffer.  
12:ꢀ35,17,1*ꢈꢈꢈꢀ  
9. After completing the printing, the display returns to “<4>DUMP  
MODE".  
ꢄꢇ!'803ꢀ02'(ꢀ  
automatically.  
10. Reset the printer by turning the power off and on. The display  
shows “ON LINE”.  
21ꢀ/,1(ꢀ  
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4. ON LINE MODE  
EO1-33029  
4.4 Dump Mode  
The data in the receive buffer is printed as follows:  
4.4 Dump Mode (Cont.)  
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Feed direction  
Print Conditions  
Printing width: 4.2 inches  
Sensor selection: None  
Print speed: 4”/sec.  
Printing mode: Depends on the selection in use.  
16 bytes/line  
Receive buffer size  
RS-232C:  
Centronics:  
10K bytes (640 lines)  
10K bytes (640 lines)  
Network Interface: 8K bytes (512 lines)  
4- 4  
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5. MAINTENANCE  
EO1-33029  
5.1 Cleaning  
5. MAINTENANCE  
This chapter describes how to perform normal maintenance.  
To maintain the printer performance and quality print, please clean the  
printer regularly, or whenever media or ribbon is replaced.  
WARNING!  
Be sure to disconnect the  
Power Cord before  
performing maintenance.  
Failure to do this may  
cause an electric shock.  
To avoid injury, be careful  
not to pinch or jam your  
fingers while opening or  
closing the cover and  
Print Head Block.  
The Print Head may  
become hot. Do not  
touch the Print Head.  
Do not pour water directly  
onto the printer.  
The following sections describe periodic cleaning of the unit.  
5.1 Cleaning  
5.1.1 Print Head/Platen/  
Sensors  
1.  
2.  
3.  
4.  
Turn off the printer. Open the Top Cover.  
Press the Head Block Release Lever to release the Print Head Block.  
Raise the Print Head Block and remove the ribbon.  
Clean the Print Head Element with the supplied Print Head Cleaner.  
CAUTION!  
Do not allow any hard  
objects to touch the print  
head or platen, as this  
may cause damage to  
them.  
Do not use any volatile  
solvent including thinner  
and benzene, as this  
may cause discoloration  
to the cover, print  
Print Head Cleaner  
(P/No.: 24089500013)  
Print Head Element  
Print Head  
failure, or breakdown of  
the printer.  
5.  
6.  
Hold the Sensor Lift Tab and lift the Upper Sensor Ass’y.  
Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft  
Do not touch the print  
head element with bare  
hands, as static may  
damage the print head.  
Be sure to use the print  
head cleaner enclosed  
with this printer. Failure  
to do this may shorten  
the print head life.  
cloth.  
7.  
Wipe the Platen with a soft cloth slightly moistened with ethyl  
alcohol.  
Sensor Lift Tab  
Platen  
NOTE:  
Please use the TEC approved  
Print Head Cleaner which can  
be purchased from an  
authorized TOSHIBA TEC  
service representative.  
Feed Gap Sensor and  
Black Mark Sensor  
5- 1  
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5. MAINTENANCE  
EO1-33029  
5.2 Care/Handling of the Media and Ribbon  
5.1.2 Covers and Panels  
Wipe the Cover and Front Panel with a dry soft cloth. Wipe off dirt with  
a soft cloth slightly moistened with water.  
CAUTION!  
Do not use any volatile  
solvents including thinner  
and benzene, as this may  
cause discoloration or  
distortion of the cover.  
1. Remove the Plastic Head Screws and to detach the Cutter Cover.  
2. Remove the jammed paper and trash, if any.  
3. Clean the Cutter Blade with a dry cloth.  
5.1.3 Optional Cutter Module  
WARNING!  
1. Be sure to turn the  
power off before  
Fixed Cutter  
cleaning the Cutter  
Module.  
2. The Cutter is sharp, so  
care should be taken  
not to injure yourself  
when cleaning.  
Swing Cutter  
Cutter Unit  
Plastic Head Screw  
Plastic Head Screw  
Cutter Cover  
Do not store the media and ribbon for longer than the manufacturer’s  
5.2 Care/Handling of  
the Media and  
Ribbon  
recommended shelf life.  
Store media rolls on the flat end. Do not store them on the curved  
sides as this might flatten that side causing erratic media advance and  
poor print quality.  
CAUTION!  
Be sure to carefully review  
and understand the Supply  
Manual. Use only media  
and ribbons which meet  
specified requirements.  
Use of non-specified media  
and ribbons may shorten  
the head life and result in  
problems with bar code  
readability or print quality.  
All media and ribbons  
should be handled with  
care to avoid any damage  
to the media, ribbons or  
printer. Read the guideline  
in this section carefully.  
Store the media in plastic bags and always reseal after opening.  
Unprotected media can get dirty and the extra abrasion from the dust  
and dirt particles will shorten the print head life.  
Store the media and ribbon in a cool, dry place. Avoid areas where  
they would be exposed to direct sunlight, high temperature, high  
humidity, dust or gas.  
The thermal paper used for direct thermal printing must not have  
specifications which exceed Na+ 800 ppm, K+ 250 ppm and Cl- 500  
ppm.  
Some ink used on pre-printed media may contain ingredients which  
shorten the print head’s product life. Do not use labels pre-printed  
with ink which contain hard substances such as carbonic calcium  
(CaCO3) and kaolin (Al2O3, 2SiO2, 2H2O).  
For further information, please contact your local distributor or your  
media and ribbon manufacturers.  
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6. TROUBLESHOOTING  
EO1-33029  
6.1 Error Messages  
6. TROUBLESHOOTING  
This chapter lists the error messages, possible problems, and their solutions.  
WARNING!  
If a problem cannot be solved by taking actions described in this chapter, do not attempt to repair the  
printer. Turn off and unplug the printer. Then contact an authorized TOSHIBA TEC service  
representative for assistance.  
6.1 Error Messages  
NOTES:  
If an error is not cleared by pressing the [RESTART] key, turn the printer off and then on.  
After the printer is turned off, all print data in the printer is cleared.  
“****” indicates the number of unprinted media. Up to 9999 (in pieces).  
Error Messages  
HEAD OPEN  
Problems/Causes  
The print head block is opened in Online Close the print head block. Then press  
[RESTART]  
Solutions  
Mode.  
the  
key.  
HEAD OPEN ****  
Feed or printing has been attempted with Close the print head block. Then press  
[RESTART]  
key.  
the Print Head Block open.  
the  
COMMS ERROR  
A communication error has occurred.  
Make sure the interface cable is firmly  
connected to the computer, and the  
computer is turned on.  
PAPER JAM ****  
1. The media is jammed at the media  
path. The media is not fed smoothly.  
1. Remove the jammed media, and clean  
the platen. Then reload the media  
properly. Finally press the  
RESTART]  
[
key.  
2. A wrong media sensor is selected for 2. Turn the printer off and then on. Then  
the media being loaded.  
select the media sensor supporting the  
media being loaded. Finally resend  
the print job.  
3. The Black Mark Sensor is not  
aligned to the Black Mark on the  
media.  
4. Size of the loaded media is not  
consistent with the programmed size.  
3. Adjust the sensor position. Then press  
[RESTART]  
the  
key.  
4. Turn the printer off and then on.  
Replace the loaded media with one  
which matches the programmed size,  
or select a programmed size that  
matches the loaded media. Finally  
resend the print job.  
5. Refer to Section 6.5 to set the  
threshold. If this does not solve the  
problem, turn off the printer, and call  
an authorized service representative.  
1. Remove the jammed media. Then  
5. The Feed Gap Sensor cannot  
distinguish the print area from a  
label gap.  
CUTTER ERROR ****  
1. The media is jammed in the Cutter.  
[RESTART]  
key. If this  
(Only when the Cutter  
press the  
Module is installed on 2. The Cutter Cover is improperly  
the printer.) installed.  
does not solve the problem, turn off  
the printer, and call an authorized  
service representative.  
2. Turn the printer off and check the  
status of the Cutter Cover.  
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6. TROUBLESHOOTING  
EO1-33029  
6.2 Possible Problems  
6.1 Error Messages (Cont.)  
Error Messages  
Problems/Cause  
Solutions  
NO PAPER ****  
1. The media has run out.  
1. Load new media. Then press the  
[RESTART] key.  
2. The media is not loaded properly.  
2. Load the media properly. Then press  
the [RESTART] key.  
3. The media is slack.  
1. The ribbon is not fed properly.  
3. Take up any slack in the media.  
1. Remove the ribbon, and check the  
status of the ribbon. Replace the  
ribbon, if necessary. If the problem is  
not solved, turn off the printer, and  
call an authorized service  
RIBBON ERROR ****  
representative.  
2. The ribbon has run out.  
The print head is overheated.  
2. Load a new ribbon. Then press the  
[RESTART] key.  
EXCESS HEAD TEMP  
Turn off the printer, and allow it to cool  
down (about 3 minutes). If this does not  
solve the problem, call a TOSHIBA TEC  
authorized service representative.  
Replace the Print Head. Then press the  
[RESTART] key.  
HEAD ERROR  
There is a problem with the Print Head.  
Other error messages  
Hardware or software problems may  
have occurred.  
Turn the printer off and then on. If this  
does not solve the problem, turn off the  
printer again, and call a TOSHIBA TEC  
authorized service representative.  
6.2 Possible Problems  
This section describes problems that may occur when using the printer, and their causes and solutions.  
Possible Problems  
Causes  
Solutions  
The printer will not 1. The Power Cord is disconnected.  
1. Plug in the Power Cord.  
turn on.  
2. The AC outlet is not functioning  
correctly.  
3. The fuse has blown, or the circuit  
breaker has tripped.  
2. Make sure that the power is supplied  
using another electric appliance.  
3. Check the fuse or breaker.  
The media is not fed.  
1. The media is not loaded properly.  
2. The printer is in an error condition.  
1. Load the media properly.  
2. Solve the error in the Message  
Display. (See Section 6.1 for more  
detail.)  
Nothing is printed on 1. The media is not loaded properly.  
1. Load the media properly.  
2. Load the ribbon properly.  
3. Install the Print Head properly. Close  
the Print Head Block.  
the media.  
2. The ribbon is not loaded properly.  
3. A print head is not installed properly.  
4. The ribbon and media are not  
matched.  
4. Select an appropriate ribbon for the  
media type being used.  
The printed image is 1. The ribbon and media are not  
1. Select an appropriate ribbon for the  
media type being used.  
blurred.  
matched.  
2. The Print Head is not clean.  
2. Clean the print head using the supplied  
Print Head Cleaner.  
The Cutter does not 1. The media is jammed in the Cutter.  
1. Remove the jammed paper.  
2. Clean the Cutter Blade.  
cut.  
2. The Cutter Blade is dirty.  
6- 2  
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6. TROUBLESHOOTING  
EO1-33029  
6.3 Removing Jammed Media  
This section describes in detail how to remove jammed media from the  
printer.  
6.3 Removing Jammed  
Media  
Remove the jammed media from under the Upper Sensor Ass’y as  
follows:  
CAUTION!  
Do not scratch the Print  
Head or Platen using a  
sharp instrument, as this  
may cause media feed  
failure or damage to the  
printer.  
1. Open the Top Cover.  
2. Push the Head Block Release Lever to release and raise the Print  
Head Block.  
3. Lift the Upper Sensor Ass’y, and remove the jammed media.  
NOTE:  
If you get frequent jams in the  
Cutter, contact a TOSHIBA  
TEC authorized service  
representative.  
Upper Sensor Ass’y  
4. Clean the Platen and sensors as described in Section 5.1.1 .  
5. Media jams in the Cutter Module can be caused by conditions such  
as wear or residual glue from label stock on the Cutter Blade. Do not  
use non-specified media with the Cutter.  
6- 3  
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6. TROUBLESHOOTING  
EO1-33029  
6.4 Threshold Setting  
To maintain a constant print position the printer uses the Transmissive  
Sensor to detect the gap between labels by measuring the amount of  
light passing through the media. When the media is pre-printed, the  
darker (or more dense) inks can interfere with this process causing  
paper jam errors. To get around this problem a minimum threshold can  
be set for the sensor in the following way.  
6.4 Threshold Setting  
NOTES:  
1. If the [PAUSE] key is  
released within 3 seconds  
while in pause state, paper  
will not feed.  
Threshold setting procedure  
1. Turn the power ON. The printer is in stand by mode.  
2. Failure to feed more than  
1.5 labels may result in an  
incorrect threshold setting.  
21ꢀ/,1(ꢀ  
2. Load a media roll.  
3. Press the [PAUSE] key.  
3. While the Print Head Block  
is raised, the [PAUSE] key  
does not work.  
3$86(ꢀ  
4. Errors such as paper end  
and cutter error are not  
4. The printer enters the pause mode.  
5. Press and hold the [PAUSE] key for at least 3 seconds in the pause  
detected during paper feed.  
state.  
5. Selecting the Transmissive  
Sensor(for pre-printed  
labels) within software  
commands allows the  
printer to detect the proper  
print start position  
75$160,66,9(ꢀ  
6. The sensor type is displayed.  
7. To select the Reflective Sensor (Black Mark Sensor), press the  
correctly even when using  
pre-printed labels.  
[FEED] key.  
6. If using the transmissive  
sensor and the printer  
5()/(&7,9(ꢀ  
continues to print out of  
position even after setting  
the threshold, adjust the  
Feed Gap Sensor in the  
system mode. Reset the  
threshold again. Make sure  
that the Transmissive  
Sensor (for pre-printed  
labels) is selected in the  
feed and issue commands.  
8. To select the Transmissive Sensor (Feed Gap Sensor), press the  
[FEED] key again.  
75$160,66,9(ꢀ  
9. Press and hold the [PAUSE] key until more than 1.5 labels (tags)  
have been advanced.  
The media is advanced until the [PAUSE] key is released.  
(Threshold setting is completed by this operation.)  
3$86(ꢀ  
10. Press the [RESTART] key.  
21ꢀ/,1(ꢀ  
11. The printer is in stand-by.  
12. Send an issue command from the PC to the printer.  
21ꢀ/,1(ꢀ  
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APPENDIX 1 SPECIFICATIONS  
EO1-33029  
A1.1 Printer  
APPENDIX 1 SPECIFICATIONS  
Appendix 1 describes the printer specifications and supplies for use on the B-852 printer.  
A1.1 Printer  
The following is the printer specifications.  
Model  
B-852-TS12-QQ  
Item  
Supply voltage  
AC100 – 120V, 60 Hz  
Power consumption  
2.5 A, 232 W maximum during a print job  
0.16 A, 15 W maximum during standby  
40°F to 104°F (5°C to 40°C)  
25% to 85% RH (no condensation)  
300 dpi (11.8 dots/mm)  
Operating temperature range  
Relative humidity  
Resolution  
Printing method  
Printing speed  
Thermal transfer or Thermal direct  
2 inches/sec. (50.8 mm/sec.)  
4 inches/sec. (101.6 mm/sec.)  
Available media width (including 3.9 inches to 9.5 inches (100 mm to 242 mm)  
backing paper)  
Effective print width (max.)  
Issue mode  
8.5” (216.8 mm)  
Batch  
Cut (Cut mode is enabled only when the optional cutter module is  
installed.)  
LCD Message display  
16 characters/line  
Dimension (W × D × H)  
15.2” × 7.1”* × 9.6” (385 mm × 181 mm* × 243 mm)  
*: Depth is 16.8” (427 mm) when the supply holder is installed.  
34.4 lb (15.6 kg) (Media and ribbon are not included.)  
JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits,  
EAN13, EAN13+2 digits, EAN13+5 digits UPC-E, UPC-E+2 digits,  
UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits MSI, ITF,  
NW-7, CODE39, CODE93, CODE128 EAN128, Industrial 2 to 5,  
Customer Bar Code, POSTNET, KIX CODE, RM4SCC (ROYAL  
MAIL 4STATE CUSTOMER CODE)  
Weight  
Available bar code types  
Available two-dimensional code  
Available bar font  
Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417  
Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size),  
Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR  
(2 types), Outline font (4 types), Price font (3 types)  
0°, 90°, 180°, 270°  
Rotations  
Standard interface  
Serial interface (RS-232C)  
Parallel interface (Centronics)  
Optional interfaces  
PCL5 interface (B-7708-PCL-QM)  
PCMCIA interface (B-7708-PC-QM)  
Expansion I/O interface (B-8700-IO-QM)  
NOTES:  
Data MatrixTM is a trademark of International Data Matrix Inc., U.S.  
PDF417TM is a trademark of Symbol Technologies Inc., US.  
QR Code is a trademark of DENSO CORPORATION.  
Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.  
A1- 1  
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APPENDIX 1 SPECIFICATIONS  
EO1-33029  
A1.2 Options  
A1.2 Options  
Option Name  
Cutter module  
Type  
B-7208-QM  
Description  
A stop and cut swing cutter.  
Source  
See NOTE.  
PCL5 interface board B-7708-PCL-QM This board enables the B-852 printer to support the See NOTE.  
HP-PCL5.  
Expansion I/O  
interface board  
B-8700-IO-QM  
Installing this board in the printer will allow a See NOTE.  
connection with an external device with the  
exclusive interface, such as the keyboard module.  
This module is an external intelligent keyboard unit, See NOTE.  
including a 16 digit by 2 line LCD and 28 key  
switches.  
Keyboard module  
KB-80-QM  
PCMCIA interface  
board  
B-7708-PC-QM  
This board enables the use of the following See NOTE.  
PCMCIA cards:  
LAN card: 3 COM EtherLink® III (recommended)  
ATA card: Conforming to PC card ATA standard  
Flash memory card: 4MB card (See page 2-14.)  
NOTE:  
Available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.  
A1.3 Media  
Please make sure that the media that will be used is approved by TOSHIBA TEC. The warranty does not apply  
when a problem is caused by using media that is not approved by TOSHIBA TEC.  
For information regarding TOSHIBA TEC-approved media, please contact a TOSHIBA TEC authorized service  
representative.  
A1.3.1 Media Type  
Two types of media can be loaded for this thermal transfer/direct thermal printer-label or tag. The table below  
shows size and shape of the media available for this printer.  
Black Mark  
(on reverse side) Refer to  
NOTE 3 below.  
Black Mark  
(on reverse side)  
Label  
Tag paper  
Stop  
position  
Stop  
position  
i
j
i
Cut position  
g
f
d
Cut position  
c
c
h
e
h
e
Feed Direction  
A1- 2  
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APPENDIX 1 SPECIFICATIONS  
EO1-33029  
A1.3 Media  
A1.3.1 Media Type (Cont.)  
[Unit: mm]  
Cut mode  
Label dispensing mode  
Batch mode  
15.0  
Item  
Label: 38.0  
Tag: 25.4  
c Minimum media pitch  
d Label length  
e Width including backing paper  
f Gap length  
Min. 12.5  
100.0- 242.0  
2.5 – 20.0  
Min. 32.0  
100.0 – 235.0  
6.0 – 20.0  
g Black mark length (Tag paper)  
h Effective print width  
i Print speed up/slow down area  
j Black mark length (Label)  
Max. print length  
2.0 – 10.0  
216.8±0.2  
1.0  
Refer to NOTE 3 below.  
640.0  
Maximum effective length for on the fly issue  
Max. outer roll diameter  
320.0  
φ230  
Label + backing paper  
0.13 – 0.18  
Thickness  
Tag  
0.08 – 0.18  
NOTES:  
1. To ensure print quality and print head life use only TOSHIBA TEC specified media.  
2. When using the cutter ensure that label length d plus inter-label gap length f exceeds 38 mm.  
(i.e. label pitch should be greater than 38 mm.)  
3. When requesting black marks on label rolls, the following requirements must be satisfied.  
When the gap length is less than 4 mm:  
The black mark length should be longer than the gap length.  
When the gap length is 4 mm or more:  
The black mark should not overlap the gap for more than 4 mm or the following label.  
4. “On the fly issue” means that the printer can feed and print without stopping between labels.  
A1.3.2 Detection Area of the Transmissive Sensor  
The transmissive sensor is movable from the center to the left edge of media.  
The transmissive sensor detects a gap between labels, as illustrated below.  
Center of media  
Print side  
Area to be detected.  
Sensor position  
Min. 2.0 mm  
(Min. 6.0 mm when using  
the cutter module.)  
Label  
Gap  
Label  
Min. 12 mm  
Media feed direction  
Sensor is movable  
within this range.  
A1- 3  
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APPENDIX 1 SPECIFICATIONS  
EO1-33029  
A1.3 Media  
A1.3.3 Detection Area of the Reflective Sensor  
The reflective sensor is movable from the center to the left edge of media.  
The reflection factor of the black mark must be 10% or lower with a waveform length of 950 nm.  
The reflective sensor should be aligned with the center of the black mark.  
Center of media  
Sensor should be positioned at  
the center of the black mark.  
Detecting the black  
Min. 2.0 mm  
marks on the back.  
Min. 10 mm  
Media feed direction  
Sensor is movable  
within this range.  
A1.3.4 Effective Print Area  
The figure below illustrates the relation between the head effective print width and media width.  
Out of print range  
Out of print range  
216.8 mm±0.2  
(Head Effective Print Range)  
12.6mm  
12.6mm  
242 mm (Max. media width)  
The figure below shows the effective print area on the media.  
Area to be detected.  
1mm  
Start line  
Media height  
10 – 640 mm  
1 mm from the  
left edge of  
media  
1 mm from the right  
edge of media  
Guaranteed print area  
Media feed direction  
Area to be detected.  
1mm  
Media width  
(backing paper width is not included.)  
NOTES:  
1. Be sure not to print on the 1-mm wide area from the media edges (shaded area in the above figure).  
2. The center of media is positioned at the center of the print heads.  
A1- 4  
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APPENDIX 1 SPECIFICATIONS  
EO1-33029  
A1.4 Ribbon  
A1.4 Ribbon  
Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any  
problem caused by using non-approved ribbons.  
For information regarding TOSHIBA TEC approved ribbon, please contact a sales representative.  
Type  
Spool type  
Width  
120 – 220 mm  
Recommended width is 120, 160 and 220 mm.  
Length  
300 m  
Outside Diameter  
φ72 mm (max.)  
The table below shows the correlation between ribbon width and media width (backing paper is not included).  
Ribbon width  
120 mm  
160 mm  
Media width  
70 – 110 mm  
110 – 150 mm  
150 – 242 mm  
220 mm  
NOTES:  
1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.  
2. Use of media with a rough surface may cause ribbon smudges when using ribbon save issue.  
3. To avoid ribbon wrinkles use a ribbon which is wider than the media by 10 mm or more. However, too much  
difference in width between the two may cause wrinkles.  
4. Be sure to use 220 mm-wide ribbon when using media that is 210 to 242 mm wide.  
A1- 5  
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APPENDIX 2 MESSAGES AND LEDS  
EO1-33029  
APPENDIX 2 MESSAGES AND LEDS  
APPENDIX 2 MESSAGES AND LEDS  
Appendix 4 describes the LCD messages displayed on the operation panel.  
Symbols in the message  
1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit.  
2: ****: the number of unprinted media. Up to 9999 (in pieces)  
3: %%%%%%%: ATA Card’s remaining memory 0 to 9999999 (in K bytes)  
4: ###: Flash memory card remaining memory for PC save area: 0 to 895 (in K bytes)  
5: &&&&: Remaining flash memory capacity for storing writable characters 0 to 3147 (in K bytes)  
Restoration  
Acceptance of  
by RESTART Status Request  
key Yes/No Reset Command  
Yes/No  
LED Indication  
No.  
LCD Message  
Printer Status  
POWER ONLINE ERROR  
In online mode  
In online mode (The printer in  
communication)  
-----  
-----  
Yes  
Yes  



~
z
z
ON LINE  
1
ON LINE  
The print head block is opened in online  
mode.  
The printer is paused.  
-----  
Yes  
2
3


z
z
z
z
HEAD OPEN  
PAUSE ****  
Yes  
Yes  
Yes  
Yes  
A parity, overrun, or framing error has  
4

z
 occurred during communication through  
COMMS ERROR  
the RS-232C.  
The media is jammed during paper feed.  
A problem has occurred with the cutter  
module.  
Yes  
Yes  
Yes  
Yes  
5
6


z
z


PAPER JAM ****  
CUTTER ERROR****  
The media has run out, or the media is  
 not loaded on the supply holder  
properly.  
Yes  
Yes  
Yes  
Yes  
7
8


z
z
NO PAPER ****  
The ribbon has run out, or has been torn.  
A problem has occurred with the sensor  
that determines the torque for the ribbon  
motor.  
Feed or printing was attempted with the  
print head block open.  
The print head is overheated.  
In writable character or PC command  
save mode  

RIBBON ERROR****  
HEAD OPEN ****  
Yes  
Yes  
9


z
z

No  
-----  
Yes  
Yes  
10  

z
EXCESS HEAD TEMP  
SAVING%%%%%%%  
or  
11  
12  
13  




z
z
SAVING ###&&&&  
An error has occurred while writing to  
flash memory or ATA card.  
An erase error has occurred in  
No  
No  
Yes  
Yes  

FLASH WRITE ERR.  
FORMAT ERROR  
FLASH CRD FULL  
 formatting the flash memory or ATA  
card.  
Data cannot be stored because the flash  
memory or ATA card is full.  
There is a problem with the print head.  
A command error has occurred in  
analyzing the command.  
No  
Yes  
14  
15  
16  



z
z
z

Yes  
Yes  
Yes  
Yes  


HEAD ERROR  
Display of error  
message (See Notes.)  
A2- 1  
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APPENDIX 2 MESSAGES AND LEDS  
EO1-33029  
APPENDIX 2 MESSAGES AND LEDS  
NOTES:  
If a command error is found in the command received, 16 bytes of the command error, starting from the command  
code, will be displayed. (However, [LF] and [NUL] will not be displayed.)  
Example 1  
[ESC] T20 E30 [LF] [NUL]  
Command error  
The following message appears.  
7ꢀꢁ(ꢂꢁ  
Example 2  
[ESC] XR; 0200, 0300, 0450, 1200, 1, [LF] [NUL]  
Command error  
The following message appears.  
;5ꢃꢁꢀꢁꢁꢄꢁꢂꢁꢁꢄꢁꢅꢆ  
Example 3  
[ESC] PC001; 0A00, 0300, 2, 2, A, 00, B [LF] [NUL]  
Command error  
The following message appears.  
3&ꢁꢁꢇꢃꢁ$ꢁꢁꢄꢁꢂꢁꢁꢄ  
When the error command is shown, “? (3FH)” appears for codes other than codes 20H to 7FH and A0H to DFH.  
A2- 2  
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APPENDIX 3 INTERFACE  
EO1-33029  
APPENDIX 3 INTERFACE  
APPENDIX 3 INTERFACE  
Interface Cables  
To prevent radiation and reception of electrical noise, the interface cables must meet the following  
requirements:  
Fully shielded and fitted with metal or metallized connector housings.  
Keep as short as possible.  
Should not be bundled tightly with power cords.  
Should not be tied to power line conduits.  
RS-232C Cable description  
The serial data cable used to connect the printer to the host computer should be one of the following two  
types:  
DB-9S  
DB-9P  
Connector to PC  
Connector to Printer  
Pin No.  
Signal  
N.C.  
RXD  
TXD  
DTR  
GND  
DSR  
RTS  
CTS  
N.C.  
Shield  
Pin No.  
Signal  
N.C.  
TXD  
RXD  
DSR  
SG  
DTR  
CTS  
RTS  
N.C.  
Shield  
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
Housing  
Housing  
DB-25S  
Connector to PC  
DB-9P  
Connector to Printer  
Pin No.  
Signal  
Shield  
TXD  
RXD  
RTS  
Pin No.  
Signal  
N.C.  
TXD  
RXD  
DSR  
SG  
DTR  
CTS  
RTS  
N.C.  
1
2
3
4
5
6
7
20  
1
2
3
4
5
6
7
8
9
CTS  
DSR  
GND  
DTR  
NOTE:  
Use an RS-232C cable with inch type securing screws on the connector.  
A3-1  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.1 Operation Panel  
APPENDIX 4 SYSTEM MODE  
Appendix 4 describes usage and purpose of the keys on the Operation  
Panel in System Mode.  
IMPORTANT!  
If System Mode is needed for  
any other purposes, please  
contact a TOSHIBA TEC  
authorized service  
representative before  
performing any operation in  
System Mode.  
For end users, System Mode should be used for the following four  
purposes:  
To check and print the system status, the Maintenance Counter, and  
the Print Head Element.  
To make fine adjustment related to the media issue.  
To perform a test print for checking print quality.  
To set the parameters for the PCL Emulation.  
A4.1 Operation Panel  
The figure below illustrates the Operation Panel and key functions.  
LCD Message Display  
POWER LED  
(Green)  
POWER ONLINE ERROR  
ERROR LED (Red)  
[RESTART] key  
ON LINE LED (Green)  
[PAUSE] key  
[FEED] key  
FEED RESTART PAUSE  
The LCD Message Display shows messages in alphanumeric characters  
and symbols to indicate the printer’s status. Up to 16 characters can be  
displayed on one line.  
There are three LEDs on the Operation Panel.  
LED  
POWER  
Illuminates when…  
The printer is turned on.  
ON LINE The printer is ready to print.  
ERROR  
Any error occurs with the printer.  
[FEED], [RESTART]  
[PAUSE]  
In System Mode, the  
and  
keys  
function as described below.  
[RESTART]  
Used to start the system mode as a  
key  
NOTE:  
FEED  
does. Used to select the parameter mode or to fine  
adjust the parameters in the negative direction (-).  
Used to select the parameter mode or to fine adjust  
the parameters in the positive direction (+).  
Use the [RESTART] key to  
resume printing after a pause  
condition, or after clearing  
an error.  
RESTART  
PAUSE  
[FEED]  
Used to start the system mode as a  
key does.  
Used to select the parameter mode. Used as an enter  
key.  
A4- 1  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.2 Overview  
System Mode consists of four main menus: Self-Diagnostic Test, Printer  
Parameter Fine Adjustment, Test Print and PCL Emulation Setting.  
A4.2 Overview  
IMPORTANT!  
If the power is turn ON while  
pressing and holding the  
[FEED] and [PAUSE] keys at  
the same time, the printer will  
enter the System Mode  
intended for Service  
While pressing the [FEED] and [PAUSE] keys at the same time, turn  
onon the printer. Hold both keys until “<1>DIAG. Vx.x” message  
appears on the display.  
[RESTART]  
Personnel.  
In addition to the menus shown  
in the chart on the right, the  
following menus are also  
displayed in the System Mode  
for Service Personnel:  
<2>PARAMETER SET  
<5>SENSOR ADJ.  
This is the start of the Self-  
Diagnostic Test menu.  
ꢀꢁ!',$*ꢂꢃꢃ9[ꢂ[ꢃ  
[FEED]  
[RESTART]  
This is the start of the Printer  
Parameter Fine Adjustment menu.  
ꢀꢄ!$'-867ꢃ6(7ꢃ  
[FEED]  
<6>RAM CLEAR  
<7>IP ADDRESS  
[RESTART]  
This is the start of the Test Print  
menu.  
ꢀꢅ!7(67ꢃ35,17ꢃ  
Please do not change the  
parameter settings for these  
items, as doing so may cause  
the printer to malfunction.  
If you should accidentally  
enter the System Mode for  
Service Personnel, just turn  
the power off. If you should  
change the settings by  
[FEED]  
[RESTART]  
This is the start of the PCL  
Emulation menu.  
ꢀꢆ!3&/ꢃ(08/$7,21ꢃ  
[FEED]  
accident and the printer  
malfunctions, please contact  
your nearest TOSHIBA TEC  
service representative.  
NOTE:  
System Mode menus can be  
selected with the [RESTART]  
or [FEED] key.  
Pressing the [PAUSE] key  
allows you to enter the sub  
menus of each System Mode  
menu. Flowcharts of each  
menu’s sub menus are provided  
on the following pages.  
A4- 2  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.3 Self-Diagnostic Test  
The Self-Diagnostic Test contains the following sub menus:  
A4.3 Self-Diagnostic  
Test  
ꢀꢁ!',$*ꢂꢃꢃ9[ꢂ[ꢃ  
Outline of Self-Diagnostic Test  
[PAUSE]  
In the Self-Diagnostic Test  
mode, ,the printer checks and  
prints out the printer system  
information such as the sensor  
or interface, and the  
357ꢃ7<3(ꢃꢃ75$16)5ꢃ  
Selection of the printing mode.  
[PAUSE]  
Maintenance Counter. It also  
performs the print head broken  
element check.  
0$,17(1$1&(ꢃ&217ꢂꢃ  
Prints out the Maintenance  
Counter /Parameter Settings.  
[FEED]  
[RESTART]  
Performs a Self-Diagnostic Test,  
and prints out the result.  
$872ꢃ',$*1267,&ꢃ  
NOTE:  
[FEED]  
[RESTART]  
Use the [FEED] or  
[RESTART] key to select a  
desired option.  
+($'ꢃ&+(&.ꢃ  
Checks to see if there is any  
problem with the print head.  
[FEED]  
[RESTART]  
While pressing the [FEED] and [PAUSE] keys at the same time, turn  
on the printer. Hold both keys until the “<1>DIAG.” Message appears  
in the display.  
NOTE:  
ꢀꢁ!',$*ꢂꢃꢃꢃ9[ꢂ[ꢃ  
“x.x” of “DIAG. Vx.x” indicates  
firmware version and revision.  
Printing mode selection  
Press the [PAUSE] key. The type of printing mode can be selected:  
“TRANSFR” (Thermal transfer) or “DIRECT” (Thermal direct).  
After selecting the printing mode to be used, press the [PAUSE] key.  
NOTE:  
When using the ribbon, be sure  
to select “Thermal Transfer”.  
When using thermal media, be  
sure to select “Thermal Direct”.  
Thermal transfer  
357ꢃ7<3(ꢃꢃ75$16)5ꢃ  
[RESTART]  
Thermal direct  
357ꢃ7<3(ꢃꢃ',5(&7ꢃ  
[FEED]  
Maintenance counter/parameter settings print out  
The printer is ready to print out the Maintenance Counter/Parameter  
Settings. Press the [PAUSE] key to start.  
NOTE:  
See Section A4.7.1 for the  
Maintenance  
0$,17(1$1&( &217  
Counter/Parameter Settings  
print sample and detailed  
descriptions for each.  
The printer starts printing out the Maintenance Counter/Parameter  
Settings.  
&+(&.,1*ꢃ ꢃ35,17ꢃ  
After printing is completed, the display returns to “<1>DIAG. Vx.x”.  
A4- 3  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.3 Self-Diagnostic Test  
Self-Diagnostic Test and the result print out  
A4.3 Self-Diagnostic  
Test (Cont.)  
When the Maintenance Counter/Parameter Settings is printed, the  
message returns to “<1>DIAG. Vx.x”. Press the [PAUSE] key twice.  
NOTES:  
If an error occurs, an error  
message appears, and the  
printer stops printing. After  
clearing the error, press the  
[PAUSE] key to return to  
“<1>DIAG.”. The printer  
does not resume printing  
automatically.  
The Self-Diagnostic Test is ready. Press the [PAUSE] key to start.  
$872ꢃ',$*1267,&ꢃ  
The printer starts the Self-Diagnostic Test, and prints out the result.  
&+(&.,1*ꢃ ꢃ35,17ꢃ  
After printing is completed, the display returns to “<1>DIAG. Vx.x”.  
See Section A4.7.2 for Self-  
Diagnostic Test Print  
sample with detailed  
descriptions.  
Print head element check  
When the Self-Diagnostic Test result is printed, the message returns to  
“<1>DIAG. Vx.x”. Press the [PAUSE] key twice and [FEED] key  
twice.  
NOTES:  
Make sure that the Top Cover  
is closed before starting the  
print head check.  
If “HEAD ERROR” appears,  
then print head elements may  
be damaged. To substain high  
quality printing, please  
The printer is ready to check the print head to see if there is any problem  
with the print head. Press the [PAUSE] key to start.  
+($'ꢃ&+(&.ꢃ  
The printer starts checking the print head.  
contact your nearest  
TOSHIBA TEC service  
&+(&.,1*ꢃ  
representative for the print  
head replacement.  
If there is no problem with the print head, the print head check is  
The print head element check  
can be performed at the  
power on time. For selecting  
this function, refer to Section  
A4.4 Parameter Setting.  
complete. Press the  
[PAUSE] key to return to “<1>DIAG. Vx.x”.  
1250$/ꢃ(1'ꢃ  
If there is a problem with the print head, the following message is  
displayed.  
+($'ꢃ(5525ꢃ  
Press the [PAUSE] key to return to “<1>DIAG. Vx.x”.  
A4- 4  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.4 Printer Parameter Fine Adjustment  
The Printer Parameter Fine Adjustment menu contains the following.  
A4.4 Printer Parameter  
Fine Adjustment  
ꢀꢁ!$'-867ꢂ6(7ꢂ  
Outline of Printer Parameter  
Fine Adjustment  
[PAUSE]  
In the Printer Parameter Fine  
Adjustment mode, Fine  
Feed Length Fine Adjustment  
)(('ꢂ$'-ꢃꢂꢄꢅꢃꢅPPꢂ  
adjustments can be performed  
for each parameter, such as  
Print tone, Print start position,  
Threshold, etc. which are set  
by the PC command. This is  
useful when using several types  
of media in rotation or when  
the print start position or cut  
position requires fine  
[PAUSE]  
Cut Position Fine Adjustment  
&87ꢂ$'-ꢃꢂꢄꢅꢃꢅPPꢂ  
[PAUSE]  
Back Feed Length Fine Adjustment  
%$&.ꢂ$'-ꢃꢂꢄꢅꢃꢅPPꢂ  
[PAUSE]  
X Axis Fine Adjustment  
;ꢂ$'-867ꢃꢂꢄꢅꢃꢅPPꢂ  
adjustments.  
[PAUSE]  
Print Tone Fine Adjustment  
721(ꢂ$'-ꢃꢀ7!ꢂꢂꢄꢅꢂ  
(Thermal Transfer)  
[PAUSE]  
Print Tone Fine Adjustment  
721(ꢂ$'-ꢃꢀ'!ꢂꢂꢄꢅꢂ  
(Thermal Direct)  
[PAUSE]  
Ribbon Motor Drive Voltage Fine  
Adjustment (Rewind Motor)  
5%1ꢂ$'-ꢀ):!ꢂꢂꢄꢅꢂ  
[PAUSE]  
Ribbon Motor Drive Voltage Fine  
5%1ꢂ$'-ꢀ%.!ꢂꢂꢄꢅꢂ  
Adjustment (Feed Motor)  
[PAUSE]  
Threshold Fine Adjustment (Black  
7+5(6+2/'ꢀ5!ꢂꢆꢃꢅ9ꢂ  
Mark Sensor)  
[PAUSE]  
Threshold Fine Adjustment (Feed  
7+5(6+2/'ꢀ7!ꢂꢆꢃꢇ9ꢂ  
Gap Sensor)  
[PAUSE]  
A4- 5  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.4 Printer Parameter Fine Adjustment  
While pressing the [FEED] and [PAUSE] keys at the same time, turn  
on the printer. Holder both keys until the “<1>DIAG. Vx.x” Message  
appears.  
A4.4 Printer Parameter  
Fine Adjustment  
(Cont.)  
ꢀꢆ!',$*ꢃꢂꢂꢂ9[ꢃ[ꢂ  
NOTES:  
Press the [FEED] key.  
When pressing the [FEED]  
and [RESTART] keys at the  
same time in the parameter  
setting, the message returns  
to “<3>ADJUST SET”.  
If holding the [FEED] or  
[RESTART] key for 0.5  
seconds or longer in the  
Printer Parameter Fine  
Adjustment, the key is  
The printer is at the start of the Printer Parameter Fine Adjustment  
menu.  
ꢀꢁ!$'-867ꢂ6(7ꢂ  
Feed Length Fine Adjustment  
With this parameter you can fine adjust the feed length. When  
“<3>ADJUST SET” appears, press the [PAUSE] key.  
entered continuously.  
)(('ꢂ$'-ꢃꢂꢄꢅꢃꢅPPꢂ  
)(('ꢂ$'-ꢃꢄꢈꢅꢃꢅPPꢂ  
A changed parameter  
becomes enabled by pressing  
the [PAUSE] key and is  
stored in memory until the  
printer is turned off.  
)(('ꢂ$'-ꢃꢄꢇꢉꢃꢈPPꢂ  
[RESTART]  
Use the [FEED] or  
[RESTART] key to select a  
desired value or option.  
)(('ꢂ$'-ꢃꢄꢅꢃꢅPPꢂ  
[FEED]  
)(('ꢂ$'-ꢃꢊꢇꢉꢃꢈPPꢂ  
Feed Length Fine Adjustment  
(Example)  
)(('ꢂ$'-ꢃꢊꢈꢅꢃꢅPPꢂ  
[FEED] key: Pressing the [FEED] key one time causes a –0.5mm  
change, up to –50.0 mm.  
[RESTART] key: Pressing the [RESTART] key one time causes a  
+0.5mm change, up to +50.0 mm.  
After completing the fine adjustment, press the [PAUSE] key.  
NOTE:  
The fine adjustment value  
equals the sum of the fine  
adjustment values set by the PC  
command and this parameter.  
The maximum feed length fine  
adjustment value is ±50.0mm.  
When the value reaches the  
maximum, the value remains  
unchanged even if the  
subsequent fine adjustment is  
performed.  
A4- 6  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.4 Printer Parameter Fine Adjustment  
Cut Position Fine Adjustment  
A4.4 Printer Parameter  
Fine Adjustment  
(Cont.)  
With this parameter you can fine adjust the cut position. When  
“<3>ADJUST SET” appears, press the [PAUSE] key twice.  
Cut Position Fine Adjustment  
(Example)  
&87ꢂ$'-ꢃꢂꢄꢅꢃꢅPPꢂ  
&87ꢂ$'-ꢃꢄꢈꢅꢃꢅPPꢂ  
&87ꢂ$'-ꢃꢄꢇꢉꢃꢈPPꢂ  
[RESTART]  
&87ꢂ$'-ꢃꢄꢅꢃꢅPPꢂ  
[FEED]  
&87ꢂ$'-ꢃꢊꢇꢉꢃꢈPPꢂ  
&87ꢂ$'-ꢃꢊꢈꢅꢃꢅPPꢂ  
NOTES:  
Cut issue is available only  
when the optional cutter unit  
(B-7208-QM) is installed.  
When you need the cutter,  
please contact your nearest  
TOSHIBA TEC service  
representative.  
The fine adjustment value  
equals the sum of the fine  
adjustment values set by the  
PC command and this  
[FEED] key: Pressing the [FEED] key one time causes a –0.5mm  
change, up to –50.0 mm.  
[RESTART] key: Pressing the [RESTART] key one time causes a  
+0.5mm change, up to +50.0 mm.  
After completing the fine adjustment, press the [PAUSE] key.  
parameter.  
The maximum cut position  
fineadjustment value is  
±50.0mm. When the value  
reaches the maximum, the  
value remains unchanged  
even if the subsequent fine  
adjustment is performed.  
A4- 7  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.4 Printer Parameter Fine Adjustment  
Back Feed Length Fine Adjustment  
A4.4 Printer Parameter  
Fine Adjustment  
(Cont.)  
With this parameter you can fine adjust the Back Feed Length. When  
“<3>ADJUST SET” appears, press the [PAUSE] key 3 times.  
Back Feed Length Fine Adjustment  
(Example)  
%$&.ꢂ$'-ꢃꢂꢊꢅꢃꢅPPꢂ  
%$&.ꢂ$'-ꢃꢄꢉꢃꢈPPꢂ  
%$&.ꢂ$'-ꢃꢄꢉꢃꢅPPꢂ  
[RESTART]  
%$&.ꢂ$'-ꢃꢄꢅꢃꢅPPꢂ  
[FEED]  
%$&.ꢂ$'-ꢃꢊꢉꢃꢅPPꢂ  
%$&.ꢂ$'-ꢃꢊꢉꢃꢈPPꢂ  
NOTE:  
The fine adjustment value  
equals the sum of the fine  
adjustment values set by the  
PC command and this  
[FEED] key: Pressing the [FEED] key one time causes a –0.5mm  
change, up to –9.5 mm.  
[RESTART] key: Pressing the [RESTART] key one time causes a  
+0.5mm change, up to +9.5 mm.  
parameter.  
The maximum back feed  
lengthfine adjustment value is  
±9.5mm. When the value  
reaches the maximum, the  
value remains unchanged even  
if the subsequent fine  
After completing the fine adjustment, press the [PAUSE] key.  
adjustment is performed.  
A4- 8  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.4 Printer Parameter Fine Adjustment  
X Axis Fine Adjustment  
A4.4 Printer Parameter  
Fine Adjustment  
(Cont.)  
With this parameter you can fine adjust the print position on X Axis.  
When “<3>ADJUST SET” appears, press the [PAUSE] key 4 times.  
X Axis Fine Adjustment  
(Example)  
;ꢂ$'-867ꢂꢄꢅꢃꢅPPꢂ  
;ꢂ$'-867ꢂꢄꢉꢉꢃꢈPPꢂ  
;ꢂ$'-867ꢂꢄꢉꢉꢃꢅPPꢂ  
[RESTART]  
;ꢂ$'-867ꢂꢄꢅꢃꢅPPꢂ  
[FEED]  
;ꢂ$'-867ꢂꢊꢉꢉꢃꢅPPꢂ  
;ꢂ$'-867ꢂꢊꢉꢉꢃꢈPPꢂ  
FEED] key: Pressing the [FEED] key one time causes a –0.5mm  
change, up to –99.5 mm.  
RESTART] key: Pressing the [RESTART] key one time causes a  
+0.5mm change, up to +99.5 mm.  
After completing the fine adjustment, press the [PAUSE] key.  
NOTES:  
The X Axis fine adjustment is  
performed to fine adjust the  
print position in horizontal  
direction (left or right).  
Adjust the X axis within the  
effective print range. After  
the value reaches the  
coordinate 0, the value  
remains unchanged even if  
the subsequent fine  
adjustment is performed in  
the negative direction.  
This adjustment cannot be  
used in the Self Test mode or  
Test print.  
The fine adjustment value  
equals the sum of the fine  
adjustment values set by the  
PC command and this  
parameter. The maximum X  
axis fine adjustment value is  
±99.5mm. When the value  
reaches the maximum, the  
value remains unchanged  
even if the subsequent fine  
adjustment is performed.  
A4- 9  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.4 Printer Parameter Fine Adjustment  
Print Tone Fine Adjustment (Thermal Transfer/Thermal Direct  
Print)  
A4.4 Printer Parameter  
Fine Adjustment  
(Cont.)  
With this parameter you can fine adjust the Print Tone. When  
“<3>ADJUST SET” appears, press the [PAUSE] key 5 times to enter  
the Print Tone Fine Adjustment (Thermal transfer print) menu.  
NOTES:  
Thermal Transfer  
The fine adjustment value  
equals the sum of the fine  
adjustment values set by the  
PC command and this  
721(ꢂ$'-ꢃꢀ7!ꢂꢄꢅꢂ  
To change the screen to the Print Tone Fine Adjustment (Thermal direct  
print), press the [PAUSE] key again.  
parameter. The maximum  
print tone fine adjustment  
value is ±10 (Thermal  
Transfer Print) or +7 and –10  
(Thermal Direct Print). When  
the value reaches the  
maximum, the value remains  
unchanged even if the  
subsequent fine adjustment is  
performed.  
Thermal Direct  
721(ꢂ$'-ꢃꢀ'!ꢂꢄꢅꢂ  
Thermal Transfer Print Thermal Direct Print  
Darker  
721(ꢂ$'-ꢀ7!ꢃꢂꢄꢆꢅꢂ  
721(ꢂ$'-ꢀ'!ꢃꢂꢄꢆꢅꢂ  
721(ꢂ$'-ꢀ'!ꢃꢂꢄꢉꢂ  
721(ꢂ$'-ꢀ7!ꢃꢂꢄꢉꢂ  
[RESTART]  
[FEED]  
Standard  
721(ꢂ$'-ꢀ7!ꢃꢂꢄꢅꢂ  
721(ꢂ$'-ꢀ'!ꢃꢂꢄꢅꢂ  
This is useful when print tone  
is required to be fine adjusted  
e.g.) When the ribbon is  
changed to different type.  
721(ꢂ$'-ꢀ7!ꢃꢂꢊꢉꢂ  
721(ꢂ$'-ꢀ'!ꢃꢂꢊꢉꢂ  
721(ꢂ$'-ꢀ'!ꢃꢂꢊꢆꢅꢂ  
721(ꢂ$'-ꢀ7!ꢃꢂꢊꢆꢅꢂ  
Lighter  
[FEED] key: Pressing the [FEED] key one time causes a –1 tone change,  
up to –10 tones.  
[RESTART] key: Pressing the [RESTART] key one time causes a +1  
tone change, up to +10 tones.  
After completing the fine adjustment, press the [PAUSE] key.  
A4-10  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.4 Printer Parameter Fine Adjustment  
Ribbon Motor Voltage Fine Adjustment (Feed/Rewind Motor)  
A4.4 Printer Parameter  
Fine Adjustment  
(Cont.)  
With this parameter you can fine adjust the Ribbon Motor Voltage  
(Torque). When “<3>ADJUST SET” appears, press the [PAUSE] key  
7 times to enter the Ribbon Motor Voltage Fine Adjustment (Rewind  
Motor) menu.  
NOTES:  
Rewind Motor  
5%1ꢂ$'-ꢀ):!ꢂꢄꢅꢂ  
The fine adjustment value  
equals the sum of the fine  
adjustment values set by the  
PC command and this  
To change the screen to the Ribbon Motor Voltage Fine Adjustment  
(Feed Motor), press the [PAUSE] key again.  
parameter. The maximum  
ribbon motor voltage fine  
adjustment value is +6 and  
15 (Rewind Motor) or +10  
and –15 (Feed Motor).  
5%1ꢂ$'-ꢀ%.!ꢂꢄꢅꢂ  
Feed Motor  
Rewind Motor  
Feed Motor  
When the value reaches the  
maximum, the value  
remains unchanged even if  
the subsequent fine  
5%1ꢂ$'-ꢀ):!ꢂꢄꢅꢂ  
5%1ꢂ$'-ꢀ):!ꢂꢊꢆꢂ  
5%1ꢂ$'-ꢀ%.!ꢂꢄꢆꢅꢂ  
5%1ꢂ$'-ꢀ%.!ꢂꢄꢉꢂ  
[RESTART]  
[FEED]  
adjustment is performed.  
One step corresponds to 5%  
of the standard voltage and  
up to 75% of the voltage  
can be decreased. Only for  
the feed motor, the voltage  
can be increased up to 50%.  
Please make this adjustment  
if a ribbon error occurs  
though the ribbon is not  
jammed nor depleted.  
5%1ꢂ$'-ꢀ):!ꢂꢊꢋꢂ  
5%1ꢂ$'-ꢀ%.!ꢂꢄꢅꢂ  
5%1ꢂ$'-ꢀ):!ꢂꢊꢆꢇꢂ  
5%1ꢂ$'-ꢀ):!ꢂꢊꢆꢈꢂ  
5%1ꢂ$'-ꢀ%.!ꢂꢊꢆꢇꢂ  
5%1ꢂ$'-ꢀ%.!ꢂꢊꢆꢈꢂ  
[FEED] key: Pressing the [FEED] key one time causes a –1 step change,  
up to –15 steps.  
[RESTART]key: Pressing the [RESTART] key one time causes a +1  
tone change, up to +0 steps (Rewind Motor) or +10 steps (Feed Motor).  
If the problem cannot be  
resolved, please contact  
your nearest TOSHIBA TEC  
service representative.  
After completing the fine adjustment, press the [PAUSE] key.  
A4-11  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.4 Printer Parameter Fine Adjustment  
Threshold Manual Fine Adjustment (Black Mark/Feed Gap  
Sensor)  
A4.4 Printer Parameter  
Fine Adjustment  
(Cont.)  
With this parameter you can fine adjust the Threshold of the Black Mark  
and Feed Gap Sensors. When “<3>ADJUST SET” appears, press the  
[PAUSE] key 9 times to enter the Threshold Manual Fine Adjustment  
(Black Mark Sensor) menu.  
NOTE:  
This is useful to fine adjust the  
threshold when the media issue  
is improper even after the  
sensor threshold setting is  
performed. (See Section 6.5  
Threshold Setting) If the  
problem cannot be resolved,  
please contact your nearest  
TOSHIBA TEC service  
Black Mark Sensor  
7+5(6+2/'ꢀ5!ꢆꢃꢅ9ꢂ  
To change the screen to the Threshold Manual Fine Adjustment (Feed  
Gap Sensor), press the [PAUSE] key again.  
7+5(6+2/'ꢀ7!ꢆꢃꢇ9ꢂ  
Feed Gap Sensor  
Black Mark Sensor  
Feed Gap Sensor  
representative.  
7+5(6+2/'ꢀ5!ꢇꢃꢅ9ꢂ  
7+5(6+2/'ꢀ5!ꢁꢃꢉ9ꢂ  
7+5(6+2/'ꢀ7!ꢇꢃꢅ9ꢂ  
7+5(6+2/'ꢀ7!ꢁꢃꢉ9ꢂ  
[RESTART]  
[FEED]  
7+5(6+2/'ꢀ5!ꢁꢃꢌ9ꢂ  
7+5(6+2/'ꢀ7!ꢁꢃꢌ9ꢂ  
7+5(6+2/'ꢀ5!ꢅꢃꢆ9ꢂ  
7+5(6+2/'ꢀ5!ꢅꢃꢅ9ꢂ  
7+5(6+2/'ꢀ7!ꢅꢃꢆ9ꢂ  
7+5(6+2/'ꢀ7!ꢅꢃꢅ9ꢂ  
[FEED] key: Pressing the [FEED] key one time causes a –0.1V change,  
up to 0.0V.  
[RESTART] key: Pressing the [RESTART] key one time causes a  
+0.1V change, up to +4.0V.  
After completing the fine adjustment, press the [PAUSE] key.  
A4-12  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.5 Test Print  
The Test Print menu contains the following:  
A4.5 Test Print  
Outline of Test Print  
ꢀꢇ!7(67ꢂ35,17ꢂ  
In the Test Print mode, you print  
the test pattern after setting up  
its conditions. This is useful for  
checking the printer by itself or  
for testing the quality of new  
ribbon or media.  
[PAUSE]  
Print Condition Setting  
35,17ꢂ&21',7,21ꢂ  
Test Pattern  
Selection  
[PAUSE]  
[FEED]  
[RESTART]  
,668(ꢂ&2817ꢂꢆꢂ  
6/$17ꢂ/,1(ꢐꢆ'27ꢑꢂ  
[PAUSE]  
[FEED]  
[RESTART]  
35,17ꢂ63(('ꢂꢇ´ꢍVꢂ  
6/$17ꢂ/,1(ꢐꢁ'27ꢑꢂ  
[PAUSE]  
[FEED]  
[RESTART]  
6(1625ꢂ75$16ꢃꢂ  
&+$5$&7(56ꢂ  
[PAUSE]  
[FEED]  
[RESTART]  
357ꢂ7<3(ꢂ75$16)5ꢂ  
%$5&2'(ꢂ  
[PAUSE]  
[FEED]  
[RESTART]  
7<3(>6@12ꢂ&87ꢂ  
121ꢊ35,17,1*ꢂ  
[PAUSE]  
[FEED]  
[RESTART]  
/$%(/ꢂ/(1ꢃꢂꢂꢎꢏPPꢂ  
)&725<ꢂ7(67ꢂ  
[PAUSE]  
[FEED]  
[RESTART]  
3$3(5ꢂ)(('ꢂ  
$872ꢂ35,17ꢂꢐ75$1ꢑꢂ  
[PAUSE]  
[FEED]  
[RESTART]  
$872ꢂ35,17ꢂꢐ5()/ꢑꢂ  
[FEED]  
[RESTART]  
A4-13  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.5 Test Print  
While pressing the [FEED] and [PAUSE] keys at the same time, turn  
on the printer. Hold both keys until the “<1>DIAG. Vx.x” Message  
appears.  
A4.5 Test Print (Cont.)  
NOTES:  
When pressing the [FEED]  
and [RESTART] keys at  
the same time in the Test  
Print menu, the message  
returns to “<4>TEST  
PRINT”.  
If holding the [FEED] or  
[RESTART] key for 0.5  
seconds or longer in the  
Test Print menu, the key is  
entered continuously.  
The fine adjustment  
parameters are effective for  
the Test Print. (except for X  
Axis Fine Adjustment.)  
If any error occurs, an  
error message appears, and  
the printer stops printing.  
After clearing the errors,  
press the [PAUSE] key to  
return to the System Mode  
menu. The printer does not  
resume printing  
ꢄꢃ!',$*ꢅꢀꢀꢀ9[ꢅ[ꢀ  
Press the [FEED] key 2 times.  
The Test Print is ready to be performed.  
ꢄꢆ!7(67ꢀ35,17ꢀ  
Specifying the Print Condition for the Test Print  
The print conditions for the Test Print should be specified before  
printing. When “<4>TEST PRINT” appears, press the [PAUSE] key.  
35,17ꢀ&21',7,21ꢀ  
Issue Count Setting  
To enter the Issue Count Setting menu, press the [PAUSE] key.  
,668(ꢀ&2817ꢀꢀꢀꢀꢃꢀ  
,668(ꢀ&2817ꢀꢁꢂꢂꢂꢀ  
,668(ꢀ&2817ꢀꢃꢂꢂꢂꢀ  
automatically.  
[RESTART]  
A changed parameter  
becomes enabled by  
,668(ꢀ&2817ꢀꢀꢁꢂꢂꢀ  
pressing the [PAUSE] key  
and is stored in memory  
until the printer is turned  
off.  
,668(ꢀ&2817ꢀꢀꢃꢂꢂꢀ  
,668(ꢀ&2817ꢀꢀꢀꢁꢂꢀ  
,668(ꢀ&2817ꢀꢀꢀꢃꢂꢀ  
,668(ꢀ&2817ꢀꢀꢀꢀꢁꢀ  
[FEED]  
,668(ꢀ&2817ꢀꢀꢀꢀꢇꢀ  
,668(ꢀ&2817ꢀꢀꢀꢀꢃꢀ  
After selecting the issue count, press the [PAUSE] key to go to Print  
Speed Setting.  
A4-14  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.5 Test Print  
Print Speed Setting  
Select the print speed for the test print from 4 inches/second and 2  
inches/second.  
A4.5 Test Print (Cont.)  
35,17ꢀ63(('ꢀꢆ´ꢈVꢀ  
35,17ꢀ63(('ꢀꢆ´ꢈVꢀ  
[RESTART]  
[FEED]  
35,17ꢀ63(('ꢀꢉ´ꢈVꢀ  
After selecting the print speed, press the [PAUSE] key to go to Sensor  
Type Selection.  
Sensor Type Selection  
Select the sensor type among “TRANS” (Feed Gap Sensor), “REFLECT”  
(Black Mark Sensor) and “NONE”.  
NOTE:  
Select the sensor type which  
applies to the media being used.  
Basically, the Reflective Sensor  
(Black Mark Sensor) is for tag  
paper, and the Transmissive  
Sensor (Feed Gap Sensor) is  
for label.  
6(1625ꢀ75$16ꢅꢀ  
None  
6(1625ꢀ121(ꢀ  
[RESTART]  
Black Mark Sensor  
6(1625ꢀ5()/(&7ꢅꢀ  
[FEED]  
Feed Gap Sensor  
6(1625ꢀ75$16ꢅꢀ  
After selecting the sensor type, press the [PAUSE] key to go to Printing  
Mode Selection.  
Printing Mode Selection  
Select the printing mode for the test print between “TRANSFR”  
(Thermal transfer) and “DIRECT” (Thermal direct).  
NOTE:  
Select the printing mode which  
applies to the desired operating  
conditions.  
357ꢀ7<3(ꢀ75$16)5ꢀ  
Basically, the Thermal Transfer  
is for the use of ribbon, and the  
Thermal Direct is for the use of  
thermal paper.  
Thermal Transfer  
357ꢀ7<3(ꢀ75$16)5ꢀ  
[RESTART]  
[FEED]  
357ꢀ7<3(ꢀ',5(&7ꢀ  
Thermal Direct  
After selecting the printing mode, press the [PAUSE] key to go to Issue  
Mode Selection.  
A4-15  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.5 Test Print  
Issue Mode Selection  
Select the issue mode for the test print by selecting between “[S]NO  
CUT” (Batch mode without cut) and “[C]WITH CUT” (Cut mode).  
A4.5 Test Print (Cont.)  
NOTE:  
7<3(>6@12ꢀ&87ꢀ  
Cut mode is available only when  
the optional cutter module (B-  
7208-QM) is installed. When  
you need the cutter, please  
Batch mode  
without cut  
7<3(>6@12ꢀ&87ꢀ  
[RESTART]  
[FEED]  
contact your nearest TOSHIBA  
TEC service representative.  
7<3(>&@:,7+ꢀ&87ꢀ  
Cut mode  
After selecting the Issue Mode, press the [PAUSE] key to go to Label  
Length Setting.  
Label Length Setting  
Select the label length for the test print in a range from 5 mm to 999 mm.  
NOTE:  
/$%(/ꢀ/(1ꢅꢀꢀꢊꢋPPꢀ  
Press and hold the [RESTART]  
or [FEED] key to advance the  
values quickly and continuously.  
To stop it, release the key.  
/$%(/ꢀ/(1ꢅꢀꢌꢌꢌPPꢀ  
[RESTART]  
[FEED]  
/$%(/ꢀ/(1ꢅꢀꢀꢀꢁPPꢀ  
[FEED] key: Pressing the [FEED] key one time causes a –1 mm change,  
up to 5 mm.  
[RESTART]key: Pressing the [RESTART] key one time causes a +1  
mm change, up to 999 mm.  
After selecting the label length, press the [PAUSE] key to go to Paper  
Feed Selection.  
Paper Feed Selection  
Select whether or not a paper feed is performed.  
NOTE:  
When “PAPER FEED” is  
3$3(5ꢀ)(('ꢀ  
selected, the printer feeds the  
media prior to a test print to  
adjust the print start position.  
When “PAPER NO FEED” is  
selected, the printer starts  
printing without a print start  
position adjustment. If the  
print start position adjustment  
is unnecessary, Select "PAPER  
NO FEED" and save media.  
Paper feed is  
available.  
3$3(5ꢀ)(('ꢀ  
[RESTART]  
[FEED]  
Paper feed is not  
available.  
3$3(5ꢀ12ꢀ)(('ꢀ  
After selecting the paper feed, press the [PAUSE] key. The display  
returns to the “<4>TEST PRINT”.  
A4-16  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.5 Test Print  
Test Print Pattern Selection  
A4.5 Test Print (Cont.)  
When “<4>TEST PRINT” appears after paper feed selection, press the  
[PAUSE] key.  
35,17ꢀ&21',7,21ꢀ  
Select a test print pattern from the following options.  
35,17ꢀ&21',7,21ꢀ  
6/$17ꢀ/,1(ꢍꢃ'27ꢎꢀ  
[RESTART]  
6/$17ꢀ/,1(ꢍꢇ'27ꢎꢀ  
&+$5$&7(56ꢀ  
%$5&2'(ꢀ  
121ꢏ35,17,1*ꢀ  
)$&725<ꢀ7(67ꢀ  
[FEED]  
$872ꢀ35,17ꢍ75$1ꢎꢀ  
$872ꢀ35,17ꢍ5()/ꢎꢀ  
Slant Line (1 dot)  
Print Sample of Slant Line  
(1 dot)  
6/$17ꢀ/,1(ꢍꢃ'27ꢎꢀ  
While selecting the Slant Line (1 dot), press the [PAUSE] key to start  
printing the slant line patterns (1 dot). After printing is completed, the  
display returns to “<4>TEST PRINT”.  
Pressing the [PAUSE] key causes the display to show “SLANT LINE  
(1DOT)” again. Then, press the [FEED] key.  
Slant Line (3 dots)  
Print Sample of Slant Line  
(3 dots)  
6/$17ꢀ/,1(ꢍꢇ'27ꢎꢀ  
While selecting the Slant Line (3 dots), press the [PAUSE] key to start  
printing the slant line patterns (3 dots). After printing is completed, the  
display returns to “<4>TEST PRINT”.  
Pressing the [PAUSE] key causes the display to show “SLANT LINE  
(3DOT)” again. Then, press the [FEED] key.  
NOTE:  
See A4.11.3 for further  
information.  
A4-17  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.5 Test Print  
Characters  
&+$5$&7(56ꢀ  
A4.5 Test Print (Cont.)  
Print Sample of Characters  
While selecting the Characters, press the [PAUSE] key to start printing  
the characters. After printing is completed, the display returns to  
“<4>TEST PRINT”.  
Pressing the [PAUSE] key causes the display to show “CHARACTERS”  
again. Then, press the [FEED] key.  
Barcode  
%$5&2'(ꢀ  
Print Sample of Barcodes  
While selecting the Barcode, press the [PAUSE] key to start printing  
the bar codes. After printing is completed, the display returns to  
“<4>TEST PRINT”.  
Pressing the [PAUSE] key causes the display to shown “BARCODE”  
again. Then, press the [FEED] key.  
NOTE:  
Non-Printing  
The Non-Printing function  
simply looks like a media  
feed.  
121ꢏ35,17,1*ꢀ  
While selecting the Non-printing, press the [PAUSE] key to start  
issuing a blank page of media. After printing is completed, the display  
returns to “<4>TEST PRINT”.  
Print Sample of Non-print  
Pressing the [PAUSE] key causes the display to shown “NON-  
PRINTING” again. Then, press the [FEED] key.  
Factory Test  
NOTES:  
)$&725<ꢀ7(67ꢀ  
Factory test print conditions:  
One paper feed, Slant lines  
(3 dots), Bar codes,  
Characters, Item count: 5  
pcs. each, Print speed:  
4”/sec., Sensor type: Black  
mark (Lower side) or Feed  
gap sensor  
While selecting the Factory test, press the [PAUSE] key to start  
printing the factory test pattern. After printing is completed, the display  
returns to “<4>TEST PRINT”.  
Pressing the [PAUSE] key causes the display to indicate “FACTORY  
TEST” again. Then, press the [FEED] key.  
mark (Lower side) or Feed  
When the feed gap sensor is  
selected, a gap length is 3  
mm.  
Print method: Thermal  
transfer, Issue mode: Batch  
printing (without cut), Label  
length: 76 mm, Print tone fine  
adjustment.  
A4-18  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.6 PCL Emulation Setting  
A4.5 Test Print (Cont.)  
Auto Print  
$872ꢀ35,17ꢍ75$1ꢎꢀ  
$872ꢀ35,17ꢍ5()/ꢎꢀ  
Feed Gap Sensor  
Black Mark Sensor  
NOTE:  
Select “AUTO PRINT (TRAN)”  
when using labels, and “AUTO  
PRINT (REFL)” when using tag  
paper.  
While selecting the Auto Print, press the [PAUSE] key to feed one  
media and print slant lines (3 dots) on 5 pieces of media.  
Next, press the [PAUSE] key to print bar codes on 5 pieces of media.  
Pressing the [PAUSE] key again causes the printer to print characters  
on 5 pieces of media.  
A4.6 PCL Emulation  
Setting  
The PCL Emulation Setting menu contains the following:  
ꢄꢐ!3&/ꢀ(08/$7,21ꢀ  
Outline of the PCL Emulation  
[PAUSE]  
The PCL Emulation is the  
function to emulate Hewlett  
Packard laser printers. When  
your laser printer is a Hewlett  
Packard, you can use the B-  
852 printer in place of the  
laser printer without changing  
the printer driver by selecting  
“EMULATION ON”. In this  
case, the Print speed, Sensor  
type, Printing mode, Issue  
mode, and Media size should  
be specified.  
(08/$7,21ꢀ2))ꢀ  
Emulation ON/OFF Selection  
[PAUSE]  
Print Speed Selection  
35,17ꢀ63(('ꢀꢆ´ꢈVꢀ  
[PAUSE]  
6(1625ꢀ75$16ꢅꢀ  
Sensor Type Selection  
[PAUSE]  
Printing Mode Selection  
357ꢀ7<3(ꢀ75$16)5ꢀ  
[PAUSE]  
7<3(>6@12ꢀ&87ꢀ  
Issue Mode Selection  
NOTE:  
[PAUSE]  
This function is available  
only when the optional PCL  
Emulation Board (B-7708-  
PCL-QM) is installed.  
When you need the PCL  
Emulation Board, please  
contact your nearest  
0(',$ꢀꢀꢀ$ꢆꢀ  
Media Size Selection  
[PAUSE]  
While pressing the [FEED] and [PAUSE] keys at the same time, turn  
on the printer. Hold both keys until the “<1>DIAG. Vx.x” Message  
appears.  
TOSHIBA TEC service  
representative.  
ꢄꢃ!',$*ꢅꢀꢀꢀ9[ꢅ[ꢀ  
Press the [FEED] key 3 times.  
The printer is at the start of the PCL Emulation menu.  
ꢄꢐ!3&/ꢀ(08/$7,21ꢀ  
When “<8>PCL EMULATION” appears, press the [PAUSE] key.  
A4-19  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.6 PCL Emulation Setting  
Emulation ON/OFF Selection  
A4.6 PCL Emulation  
Setting (Cont.)  
(08/$7,21ꢀꢀ2))ꢀ  
PCL Emulation is not  
available.  
(08/$7,21ꢀꢀ2))ꢀ  
[RESTART]  
[FEED]  
PCL Emulation is  
available.  
(08/$7,21ꢀꢀ21ꢀ  
When “EMULATION OFF” is selected, press the [PAUSE] key to  
return to “<8>PCL EMULATION”.  
When “EMULATION ON” is selected, press the [PAUSE] key to  
proceed to the detailed setting menus.  
Print Speed  
With this parameter select the print speed for the PCL Emulation.  
35,17ꢀ63(('ꢀꢂ´ꢃVꢀ  
35,17ꢀ63(('ꢀꢂ´ꢃVꢀ  
[RESTART]  
35,17ꢀ63(('ꢀꢄ´ꢃVꢀ  
[FEED]  
After selecting the print speed, press the [PAUSE] key to show the  
Sensor Type Selection menu.  
NOTE:  
Sensor Type Selection  
With this parameter select the sensor type used for the PCL Emulation.  
Select the appropriate sensor  
type to match the media being  
used. Basically, the Reflective  
Sensor (Black Mark Sensor)  
is for tag paper, and the  
6(1625ꢀ75$16ꢁꢀ  
6(1625ꢀ121(ꢀ  
No sensor  
[RESTART]  
Transmissive Sensor (Feed  
Gap Sensor) is for label..  
Black mark sensor  
(Lower)  
6(1625ꢀ5()/(&7ꢁꢀ  
[FEED]  
6(1625ꢀ75$16ꢁꢀ  
Feed gap sensor  
After selecting the sensor type, press the [PAUSE] key to show the  
Printing Method Selection menu.  
Printing Mode Selection  
With this parameter select the printing method for the PCL Emulation.  
NOTE:  
Select the appropriate Print  
Mode which matches the  
media being used. Basically,  
Thermal Transfer is for the  
use of ribbon, and Thermal  
Direct is for the use of  
357ꢀ7<3(ꢀ75$16)(5ꢀ  
[RESTART]  
[FEED]  
357ꢀ7<3(ꢀ75$16)5ꢀ Thermal transfer  
357ꢀ7<3(ꢀ',5(&7ꢀ  
Thermal direct  
thermal media.  
After selecting the printing mode, press the [PAUSE] key to show the  
Issue Mode Selection menu.  
A4-20  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.6 PCL Emulation Setting  
Issue Mode Selection  
With this parameter select the Issue Mode for the PCL Emulation.  
A4.6 PCL Emulation  
Setting (Cont.)  
7<3(>6@12ꢀ&87ꢀ  
NOTE:  
Batch mode with  
no cut.  
Cut issue is available only  
when the optional cutter  
module (B-7208-QM) is  
installed. When you need the  
cutter, please contact your  
nearest TOSHIBA TEC service  
representative.  
7<3(>6@12ꢀ&87ꢀ  
[RESTART]  
[FEED]  
Cut mode.  
7<3(>&@:,7+ꢀ&87ꢀ  
After selecting the issue mode, press the [PAUSE] key to show the  
Media Size Selection menu.  
Media Size Selection  
With this parameter select the Media Size for the PCL Emulation.  
0(',$ꢀꢀꢀꢀꢀ$ꢂꢀ  
0(',$ꢀꢀꢀꢀꢀ$ꢂꢀ  
A4 Size  
[RESTART]  
0(',$ꢀꢀꢀꢀ86(5ꢀ  
Customize  
Letter Size  
0(',$ꢀꢀꢀ/(77(5ꢀ  
[FEED]  
Legal Size  
0(',$ꢀꢀꢀ/(*$/ꢀ  
After selecting the media size, press the [PAUSE] key.  
When “A4”, “LEGAL”, or “LETTER” is selected, the display returns to  
"<8>PCL EMULATION".  
When “USER” is selected, the Media Width Setting menu is displayed.  
Media Width Setting  
>:@ꢄꢅꢆꢇꢀ>/@ꢈꢉꢂꢄꢀ  
[RESTART]  
NOTE:  
If holding the [RESTART] or  
[FEED] key for 0.5 seconds or  
longer in the parameter  
setting, the key is entered  
continuously.  
[FEED]  
>:@ꢈꢅꢈꢈꢀ>/@ꢈꢉꢂꢄꢀ  
Media width (Unit: 0.1mm)  
[FEED] key: Pressing the [FEED] key one time causes a –1 change, up  
to 100.  
[RESTART]key: Pressing the [RESTART] key one time causes a +1  
change, up to 2168.  
After selecting the media width, press the [PAUSE] key to show the  
Media Length Setting menu.  
A4-21  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.6 PCL Emulation Setting  
Media Length Setting  
[RESTART]  
A4.6 PCL Emulation  
Setting (Cont.)  
>:@ꢄꢅꢆꢇꢀ>/@ꢆꢂꢈꢈꢀ  
>:@ꢄꢅꢆꢇꢀ>/@ꢈꢅꢅꢈꢀ  
[FEED]  
Media length (Unit: 0.1mm)  
[FEED] key: Pressing the [FEED] key one time causes a –1 change, up  
to 110.  
[RESTART] key: Pressing the [RESTART] key one time causes a +1  
change, up to 6400.  
After selecting the media length, press the [PAUSE] key to return to  
“<8>PCL EMULATION”.  
A4-22  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.7 Additional Information  
A4.7 Additional Information  
A4.7.1 Self-Diagnostic Test Result Sample and Descriptions  
Print Sample  
(1)  
(2)  
PROGRAM  
BOOT  
B-850  
V1.0A  
B-850  
V1.0  
01NOV2000  
FMRM0051402: 1A00  
16NOV2000  
FMRM0051601:8500  
(3)  
(4)  
(5)  
(6)  
(7)  
FONT  
KANJI  
EEPROM  
SDRAM  
CARD  
5600  
8900  
OK  
8MB  
SLOT1  
SLOT2  
ATA  
LAN  
(8)  
(9)  
SENSOR1  
SENSOR2  
00000000, 00000000  
[H]20°C [A]22°C [S]25°C  
[R(U)]4.2V [R(L)]4.0V  
[T]2.5V  
NG  
NG  
(10)  
(11)  
EXP.I/O  
KEY BRD  
NOTES:  
1. Print conditions:  
Preset count: 1, Print speed: 4”/sec., Sensor: No sensor, Printing method: Thermal transfer,  
Supply length: 78 mm, Issue mode: Batch printing  
2. Software version No., Part No. of ROM and checksum will vary according to the software version of  
PROGRAM ROM.  
3. The last two digits of the checksum are usually “00”.  
4. When Kanji ROM is not installed, the checksum becomes “0000”.  
5. The symbol”°” of ‘°C” may not be printed depending on the type of character code.  
Descriptions  
(1) Program ROM Check (Model Name, Date, Version, Part number, Checksum)  
PROGRAM B-850  
01NOV2000  
A FMRM0051402: 1A00  
V1.0  
Program area  
Checksum  
Model name  
Part No. of ROM or software  
Revision No.: Space or A to Z  
Software version No.  
(2) Boot Check (Model Name, Date, Version, Part Number, Checksum)  
BOOT B-850  
16NOV2000  
A FMRM0051601: 8500  
V1.0  
Boot area  
Checksum of Boot area  
Part No. of ROM or software  
Revision No.: Space or A to Z  
Model name  
Software version No.  
A4-23  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.7 Additional Information  
A4.7.1 Self-Diagnostic Test Result Sample and Descriptions (Cont.)  
(3) Alphanumeric Font ROM Check  
FONT  
5600  
Checksum of Font area  
Font area  
(4) Kanji ROM Check  
(5) EEPROM Check  
KANJI  
8900  
Checksum of BITMAP Kanji ROM  
Kanji area  
EEPROM OK  
OK: Data in the check area can be properly read/written.  
NG: Data in the check area cannot be properly read/written.  
EEPROM (Backup Memory)  
(6) SDRAM Capacity  
SDRAM  
8MB  
Capacity of DRAM  
System/Painting memory  
(7) PC Card Slot Check  
CARD  
SLOT 1  
SLOT 2  
ATA  
LAN  
ATA: ATA Card is inserted.  
LAN: LAN card is inserted.  
FSH: Flash memory card is inserted.  
NO: Unformatted ATA card/Flash memory  
card or no card is inserted.  
Slot  
PCMCIA Card  
A4-24  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.7 Additional Information  
A4.7.1 Self-Diagnostic Test Result Sample and Descriptions (Cont.)  
(8) Sensor 1 Check  
The status of the Cutter Home Position Sensor, Ribbon Feed Motor Sensor, and Ribbon Rewind Motor  
Sensor are printed.  
SENSOR1 00000000, 0 1 1 1 0 0 1 1  
Fixed to 1.  
Fixed to 0.  
Fixed to 1.  
Fixed to 0.  
Cutter home position switch status  
0: Home position  
Ribbon feed motor sensor 2 status  
1: Other position  
0: The detecting point is positioned  
Fixed to 0.  
outside the slit.  
1: The detection point is positioned  
inside the slit.  
Ribbon rewind motor sensor 1 status  
0: The detecting point is positioned outside the slit.  
1: The detecting point is positioned inside the slit.  
Ribbon feed motor sensor 1status  
0: The detecting point is positioned outside the slit.  
1: The detecting point is positioned inside the slit.  
Sensor/Switch  
Cutter home position switch  
Print status content description  
Indicates whether or not the cutter is at the home  
position.  
Ribbon rewind motor sensor 1  
Ribbon feed motor sensors 1 and 2  
Controls ribbon motor rotation by detecting the slit on  
the ribbon rewind motor and the ribbon feed motor.  
Indicates the position of the slit sensor.  
(9) Sensor 2 Check  
The status of the Print Head Thermistor, Environmental Temperature Thermistor, Heat Sink Thermistor,  
Black Mark Sensor (Upper/Lower), and Feed Gap Sensor are printed.  
SENSOR2 [H]20°C [A]22°C [S]25°C [R(U)]3.3V [R(L)]4.0V [T]2.4V  
Feed gap sensor status:  
0.0 – 5.0V  
Black mark sensor (Lower) status:  
0.0 – 5.0V  
Black mark sensor (Upper) status:  
0.0 – 5.0V  
Heat sink thermistor status:  
25°C, 80°C, 90°C  
Environmental thermistor status:  
0 - 86°C  
If it is undetectable, “--°C “ is printed.  
Print head thermistor status:  
0°C - 86°C  
A4-25  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.7 Additional Information  
A4.7.1 Self-Diagnostic Test Result Sample and Descriptions (Cont.)  
(10) Expansion I/O Interface Check  
EXP.I/O  
OK  
Loopback test  
OK: The circuit has no problem.  
NG: The circuit has a problem or loopback jig is not attached.  
Expansion I/O PC board  
NOTE:  
Fot this check a loopback jig is required. For the loopback jig, please contact your nearest TOSHIBA TEC  
service representative.  
(11) DIN Connector for the Keyboard (KB-80) Check  
KEY BRD OK  
OK: The connector has no problem.  
NG: The connector has a problem or loopback jig is not attached.  
Expansion I/O PC board  
NOTE:  
Fot this check a loopback jig is required. For the loopback jig, please contact your nearest TOSHIBA TEC  
service representative.  
A4-26  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.7 Additional Information  
A4.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions  
Print Sample  
(1)  
TOTAL FEED  
FEED  
PRINT  
1.1Km  
1.1Km  
0.5Km  
96  
3H  
255  
0
(2)  
(3)  
(4)  
(5)  
(6)  
(7)  
(8)  
CUT  
RIBBON  
232C ERR  
SYSTEM ERR  
POWER FAIL  
[PC]  
0
[KEY]  
(9)  
FEED  
CUT  
BACK  
+2.0mm  
FEED  
CUT  
BACK  
TONE(T)  
TONE(D)  
+0.0mm  
+1.0mm  
+0.0mm  
+0 step  
+0 step  
(10)  
(11)  
(12)  
(13)  
(14)  
(15)  
(16)  
(17)  
(18)  
(19)  
(20)  
(21)  
(22)  
(23)  
(24)  
(25)  
(26)  
(27)  
(28)  
(29)  
(30)  
(31)  
(32)  
(33)  
(34)  
(35)  
(36)  
(37)  
(38)  
(39)  
(40)  
(41)  
(42)  
(43)  
(44)  
(45)  
(46)  
(47)  
(48)  
(49)  
+0.0mm  
+0.0mm  
+0 step  
+0 step  
-10  
TONE(T)  
TONE (D)  
RBN(FW)  
RBN (BK)  
X ADJ.  
THRESHOLD (R)  
THRESHOLD (T)  
FONT  
CODE  
SPEED  
DATA LENG.  
PARITY  
CONTROL  
RBN (FW) -8  
RBN (BK) +0  
+0  
+0.0mm  
1.0V  
0.7V  
[PC-850] [0]  
[AUTO]  
[9600]  
[8]  
[EVEN]  
[XON+READY AUTO]  
[ENGLISH]  
[ON]+0.0mm  
[FEED]  
[TYPE1]  
[B0]  
[OFF]  
[OFF]  
[ON]  
[OFF]  
[192.168.010.020]  
[000.000.000.000]  
[255.255.255.000]  
[704KB]  
[128KB]  
[64KB]  
[64KB]  
[ON]  
[4”/S]  
MESSAGE  
FORWARD WAIT  
FEED KEY  
KANJI  
EURO CODE  
AUTO HD CHK  
WEB PRINTER  
SILENT PRINT  
KB80 CONNECT  
PRTR IP ADDR  
GATE IP ADDR  
SUBNET MASK  
TTF AREA  
EXT CHR AREA  
BASIC AREA  
PC SAVE AREA  
PCL EMULATION  
PRINT SPEED  
SENSOR  
[TRANS.]  
[TRANSFER]  
[NO CUT]  
[USER 2169X0742]  
[OFF][08000]  
[OFF]  
PRINT TYPE  
TYPE  
MEDIA  
SOCKET PORT  
BASIC  
BASIC TRACE  
[OFF]  
NOTE:  
Print conditions:  
Preset count: 1, Print speed: 4”/sec., Sensor: No sensor, Printing mode: Thermal transfer, Media  
length: 170 mm, Issue mode: Batch printing  
A4-27  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.7 Additional Information  
A4.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions (Cont.)  
Descriptions of the Maintenance Counter  
No.  
Item  
Count Condition  
Range  
Counted when the feed motor is driven to  
feed, print and issue the media. (Counted  
also during ribbon saving operation and  
back feed.) See NOTE 6 and 7.  
(1) Total media distance covered  
0.0 to 2000.0 km  
(2) Media distance covered  
0.0 to 181.9 km  
Counted while printing. (Feeding and back  
feed are not counted.) See NOTE 2.  
Counts every cut. [See NOTE 3.]  
(3) Print distance  
(4) Cut count  
0.0 to 200.0 km  
0 to 1000000 times  
Counts when the ribbon motor is driven to  
feed, print and issue the media. (The  
driving time is not counted during ribbon  
saving operation, but is during back feed.)  
Counted when a parity, overrun or framing  
error occurs. See NOTE 5.  
Counted when any error occurs.  
Counts the number of times the power  
restores while the CPU is busy after reset.  
(5) Ribbon motor driving time  
0 to 2000 hours  
RS-232C hardware error  
count  
(6)  
0 to 255 times  
0 to 15 times  
0 to 15 times  
(7) System error count  
Momentary power failure  
count  
(8)  
NOTES:  
1. Item from (2) through (10) are initialized to “0” after RAM clear.  
2. If the Print distance is 5.5m or less, it is rounded down and no data is added to the memory at power off.  
3. If the count is 31 counts or less, it is rounded down and no data is added to the memory at power off.  
4. If the driving time is 27 sec. or less, it is rounded down and no data is added to the memory at power off.  
5. When a sent command results in an error, the same number as the data capacity of the command is counted  
by byte.  
6. If the media distance covered is 69.4 cm or less, it is rounded down and no data is added to the memory at  
power off.  
7. When the media distance covered reached to the maximum, the maintenance counter should be cleared.  
Otherwise, the total media distance covered will not be updated. For the maintenance counter clear, please  
contact your nearest TOSHIBA TEC service representative.  
Descriptions of the Parameters  
No.  
Item  
Contents  
-50.0 mm to +50.0 mm  
-50.0 mm to +50.0 mm  
-9.9 mm to +9.9 mm  
(9) Feed length fine adjustment (PC), (KEY)  
(10) Cut position fine adjustment (PC), (KEY)  
(11) Back feed length fine adjustment (PC), (KEY)  
Print tone fine adjustment (Thermal transfer), (PC),  
(KEY)  
Print tone fine adjustment (Thermal direct), (PC),  
(KEY)  
Ribbon rewind motor driving voltage fine adjustment  
(PC), (KEY)  
(12)  
-10 step to +10 step  
-10 step to +10 step  
-15 step to +0 step  
(13)  
(14)  
Ribbon feed motor driving voltage fine adjustment  
(PC), (KEY)  
(16) X axis fine adjustment  
(15)  
-15 step to +10 step  
-99.5 mm to +99.5 mm  
0.0V to 4.0V  
Threshold manual fine adjustment for the black mark  
sensor  
(17)  
Threshold manual fine adjustment for the feed gap  
sensor  
(18)  
0.0V to 4.0V  
A4-28  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.7 Additional Information  
A4.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions (Cont.)  
No.  
Item  
Contents  
PC-850 PC-851 PC-1252 LATIN9  
PC-852 PC-855 PC-1253 Arabic  
PC-857 PC-1250 PC-1254  
Character  
Font zero  
(19)  
PC-8 PC-1251 PC-1257  
0: No slash used.  
: Slash used.  
AUTO: Automatic selection  
ESC LF NUL: ESC LF NUL mode  
{|}: Mainframe mode  
1B 1C 1D: Manual  
2400: 2400 bps  
(20) Control code  
(21) Baud rate  
4800: 4800 bps  
9600: 9600 bps  
19200: 19200 bps  
7: 7 bits  
8: 8 bits  
NON: None  
ODD: ODD  
(22) Data length  
(23) Parity  
EVEN: EVEN  
XON/XOFF: XON/XOFF  
READY/BUSY: READY/BUSY  
(DTR)  
(24) Transmission control code  
XON+READY AUTO:  
XON/XOFF+READY/BUSY (DTR)  
XON/XOFF AUTO: XON/XOFF  
READY/BUSY RTS: RTS  
ENGLISH: English  
GERMAN: German  
FRENCH: French  
DUTCH: Dutch  
(25) Language selection for LCD message  
SPANISH: Spanish  
JAPANESE: Japanese  
ITALIAN: Italian  
ON: Available  
OFF: Unavailable  
FEED: Feeds one label  
PRINT: Prints image buffer on one  
label  
(26) Auto forward wait in cut mode  
(27) Feed key function  
TYPE 1: Windows code  
TYPE 2: Original code  
20H to FFH  
(28) Kanji code type (Not supported QQ/QP models)  
(29) Euro font code  
ON: Available  
OFF: Unavailable  
ON: Available  
OFF: Unavailable  
ON: Available  
(Must be fixed to ON.)  
ON: Connect  
(30) Auto print head broken element check  
(31) Web printer function  
(32) Silent print  
(33) KB-80 keyboard connection  
OFF: Not connect  
A4-29  
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APPENDIX 4 SYSTEM MODE  
EO1-33029  
A4.7 Additional Information  
A4.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions (Cont.)  
No.  
Item  
Contents  
***.***.***.***  
***.***.***.***  
(34) Printer IP address  
(35) Gateway IP address  
(36) Subnet mask  
***.***.***.***  
(37) True type font registration area size  
(38) External character registration area size  
(39) Basic file store area size  
0 KB to 896 KB (unit of 64 KB)  
0 KB to 896 KB (units of 64 KB)  
0 KB to 896 KB (units of 64 KB)  
0 KB to 896 KB (units of 64 KB)  
ON: Available  
OFF: Unavailable  
4”/sec.  
2”/sec.  
(40) PC saving area size  
(41) PCL Emulation  
(42) Print speed for PCL emulation  
NONE: None  
(43) Sensor type for PCL emulation  
REFLECT: Black mark sensor  
TRANS: Feed gap sensor  
TRANSFR: Thermal transfer  
DIRECT: Thermal direct  
[S] NO CUT: Batch mode with no cut  
[C]WITH CUT: Cut mode  
A4  
(44) Printing mode for PCL emulation  
(45) Issue mode for PCL emulation  
LEGAL  
LETTER  
User  
ON: Available  
OFF: Unavailable  
Port No. 0 to 65535  
ON: Available  
OFF: Unavailable  
ON: Available  
(46) Media size for PCL emulation  
(47) Socket port number  
(48) BASIC interpreter setting  
(49) BASIC interpreter trace setting  
OFF: Unavailable  
A4.7.3 Magnified Views of Slant Line Pattern  
1-dot Slant Line (Black Area Ratio: 16.7%)  
3-Dot Slant Line (Black Area Ratio: 16.7%)  
A4-30  
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APPENDIX 5 PRINT SAMPLES  
EO1-33029  
APPENDIX 5 PRINT SAMPLES  
APPENDIX 5 PRINT SAMPLES  
Font  
A5- 1  
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APPENDIX 5 PRINT SAMPLES  
EO1-33029  
APPENDIX 5 PRINT SAMPLES  
APPENDIX 5 PRINT SAMPLES (Cont.)  
Bar codes  
0: JAN8, EAN8  
2: Interleaved 2 of 5  
4: NW7  
1: MSI  
3: CODE39 (Standard)  
5: JAN13, EAN13  
7: EAN13+2 digits  
A:CODE128  
6: UPC-E  
8: EAN13+5 digits  
B: CODE39 (Full ASCII)  
G: UPC-E+2 digits  
I: EAN8+2 digits  
C: CODE93  
H: UPC-E+5 digits  
J: EAN8+5 digits  
A5- 2  
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APPENDIX 5 PRINT SAMPLES  
EO1-33029  
APPENDIX 5 PRINT SAMPLES  
APPENDIX 5 PRINT SAMPLES (Cont.)  
K: UPC-A  
L: UPC-A+2 digits  
N: UCC/EAN128  
P: PDF417  
M: UPC-A+5 digits  
O: Industrial 2 of 5  
Q: Data Matrix  
R: Customer bar code  
S: Customer bar code of high priority  
T: QR code  
U: POSTNET  
V: RM4SCC  
W: KIX Code  
X: Micro PDF417  
Z: MaxiCode  
A5- 3  
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GLOSSARIES  
EO1-33029  
GLOSSARIES  
GLOSSARIES  
Bar code  
Feed gap sensor  
A code which represents alphanumeric characters  
by using a series of black and white stripes in  
different widths. Bar codes are used in various  
industrial fields: Manufacturing, Hospitals,  
Libraries, Retail, Transportation, Warehousing, etc.  
Reading bar codes is a fast and accurate means of  
capturing data while keyboard entry tends to be  
slow and inaccurate.  
A transmissive sensor which detects the difference  
of potential between the gap between labels and  
the label to find the print position of the label.  
Font  
A complete set of alphanumeric characters in one  
style of type. E.g. Helvetica, Courier, Times  
Gap  
Batch mode  
Clearance between labels  
Issue mode that continuously prints media until the  
specified number of media has been printed.  
IPS  
Inch per second  
The unit used to express print speed.  
Black mark  
A mark printed on the media so that the printer can  
maintain a constant print position by detecting this  
mark.  
KB-80 keyboard interface  
This interface is standard on the B-852 printer to  
allow the optional KB-80 keyboard to be attached  
to the printer allowing it to be operated in a  
standalone condition. Label programs may be  
stored in the KB-80 flash memory and labels  
printed through commands and data input through  
the keyboard instead of from a host computer.  
Black mark sensor  
A reflective sensor which detects the difference of  
potential between the black mark and print area to  
find the print start position.  
Cut mode  
LCD  
Liquid Crystal Display  
Installed on the operation panel and displays  
operation modes, error message and so on.  
Printer mode of operation where an optional cutter  
module is installed to automatically cut media from  
the supply roll after they are printed. The print  
command can specify to cut every media or to cut  
after a set number of media have been printed.  
Label  
Cutter module  
A device used to cut the media.  
A type of media with adhesive backing.  
Media  
DPI  
Material on which data is printed by the printer.  
Label, tag paper, fanfold paper, perforated paper,  
etc.  
Dot Per Inch  
The unit used to express print density.  
Expansion I/O interface  
PCMCIA interface  
An optional interface circuit that may be installed  
into the B-852 printer to allow the printer to be  
connected to an external device such as a wrapping  
machine and to receive feed, print start, and pause  
signals from the external device and to send back  
print, pause, and error status signals to the external  
device.  
An optional interface circuit that may be installed  
into the B-852 printer to allow the use of the small  
credit card sized PC cards such as flash memory  
cards and LAN cards. PCMCIA is the acronym for  
Personal Computer Memory Card International  
Association.  
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GLOSSARIES  
EO1-33029  
GLOSSARIES  
Tear off mode  
Printer driver  
Printer mode of operation where no cutter module  
is installed and the operation must manually tear  
off the printed media by forcing the media  
downward against a tear bar.  
A
software program that will convert the  
application program’s printing request into the  
language that the printer understands.  
Print head element  
Thermal direct printing  
The thermal print head consists of a single line of  
tiny resistive elements and when current is allowed  
to flow through each element it heats up causing a  
small dot to be burned onto thermal paper or a  
small dot of ink to be transferred from a thermal  
ribbon to ordinary paper.  
A printing method using no ribbon, but thermal  
media which reacts to heat. The thermal print head  
heats the thermal media directly, causing print  
image to be printed on the media.  
Thermal print head  
A print head using thermal transfer or thermal  
direct printing method.  
Pre-printed media  
A type of media on which characters, logos, and  
other designs have been already printed.  
Thermal transfer printing  
A printing method that the thermal print head heats  
an ink or resin coating on the ribbon against the  
media, causing the ink/resin to transfer onto the  
media.  
Print speed  
The speed at which printing occurs. This speed is  
expressed in units of ips (inches per second).  
Reflective sensor  
See Black mark sensor.  
Threshold setting  
A sensor setting operation to have the printer  
maintain a constant print position of pre-printed  
media.  
Resolution  
The degree of detail to which an image can be  
duplicated. The minimum unit of divided image is  
called a pixel. As the resolution becomes higher,  
the number of pixels increased, resulting in more  
detailed image  
Transmissive sensor  
See Feed gap sensor.  
X Axis  
In the printer, it is the horizontal position (left and  
right) of the print on the label. This position may  
be adjusted by command from the host computer,  
or by a parameter change on the printer.  
Ribbon  
An inked film used to transfer an image onto the  
media. In the thermal transfer printing, it is heated  
by the thermal print head, causing an image to be  
transferred onto the media  
Supply  
Media and ribbon  
Supply holder  
This unit holds a media roll at the rear of the  
printer so that the media is fed toward the print  
head.  
Tag  
A type of media having no adhesive backing but  
black marks to indicate the print area. Usually tags  
are made of cardboard or other durable material.  
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INDEX  
EO1-33029  
INDEX  
INDEX  
B
J
Backing paper A1-3  
Bar code A1-1  
Jammed media 6-3  
Batch mode 3-2  
K
Black mark A1-2  
Black mark length A1-3  
Black mark sensor 1-4, 2-12 ,5-1  
KB-80-QM keyboard 2-4  
Keyboard interface 1-3  
Keyboard module A1-2  
C
L
Centronics 1-3, 2-2  
Cut mode 3-2  
Cutter module 5-2, A1-2  
Label A1-2  
Label length A1-3  
LCD message display 1-3, 1-4, 4-1, A1-1  
D
M
Dimensions 1-3  
Dithering 3-21  
Maintenance counter A4-2, A4-28  
Media 2-7, 5-2, A1-2  
Media pitch A1-3  
E
Effective print width A1-3  
ERROR LED 1-4, 4-1  
Error message 6-1  
Expansion I/O interface 1-3, 2-4  
Expansion I/O interface board A1-2  
O
ONLINE LED 1-4, 4-1  
Operation Panel 1-3, 4-1  
P
Paper guide 1-4, 2-10  
Parallel interface 1-3  
Parallel port 2-4  
PAUSE key 1-4, 4-1  
PCL emulation A4-2, A4-20, A4-22, A4-31  
PCL5 interface 1-3, 2-4  
PCL5 interface board A1-2  
PCMCIA card 2-14  
PCMCIA interface board 2-14, A1-2  
Platen 1-4, 5-1  
Power consumption A1-1  
Power cord 1-2, 2-5  
F
Feed gap sensor 1-4, 2-12, 5-1  
FEED key 1-4, 4-1  
Flash memory card 2-14  
G
Gap between labels A1-3  
Gap length A1-3  
Guaranteed print area A1-4  
POWER LED 1-4, 4-1  
Power switch 1-3, 2-5, 2-6  
Pre-printed media 5-2  
Printer parameter A4-2, A4-5, A4-28  
Print head 1-4, 5-1  
H
Head block release lever 1-4, 2-10  
Head pressure adjust lever 1-3, 2-11  
Print head block 1-4, 5-1  
Print head cleaner 1-2, 5-1  
Print length A1-3  
Printing method A1-1  
Printing speed A1-1  
I
Intensity 3-21  
Interface A1-1  
Issue mode A1-1  
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INDEX  
EO1-33029  
INDEX  
R
Reflective sensor A1-4  
Resolution A1-1  
RESTART key 1-4, 4-1  
Ribbon 2-13, 5-2, A1-5  
Ribbon holder 1-4  
Ribbon supply roll 2-13  
Ribbon take up roll 2-13  
Ribbon width A1-5  
Rotation A1-1  
RS-232C 1-3, 2-2, 2-4, A3-1  
S
Self diagnostic test A4-2, A4-3, A4-4, A4-24  
Sensor 2-12, 5-1  
Sensor adjust gear 2-12  
Serial interface 1-3  
Supply Holder Frame 2-3, 2-9  
Supply Holder Locking Knob 2-7, 2-8  
Supply Holder Unit 1-2, 1-3, 2-7  
Supply voltage A1-1  
T
Tag A1-2  
Tear off mode 3-1  
Test print 2-15, A4-2, A4-13  
Thermal direct A1-1  
Thermal transfer A1-1  
Threshold setting 6-4  
Transmissive sensor A1-3  
Two dimensional code A1-1  
W
Weight A1-1  
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PRINTED IN JAPAN  
EO1-33029A  
E
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