Toshiba Printer B 570 User Manual

TEC Thermal Printer

B-570 SERIES

Maintenance Manual

Document No. EM18-33010A

Original Nov., 1993

(Revision Apr., 1994)

PRINTED IN JAPAN

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EM18-33010A

(Revision Date Sep. 14 ’95)

1.1 Procedure

1. UNPACKING

1.1 PROCEDURE

1) Open the carton.

2) Unpack the accessories from the carton.

3) Unpack the side pad (L)/(R) and the printer from the carton.

4) Place the printer on a level surface.

Unpacking

Procedure

Owner’s Manual

Side Pad (L)

Rewinder

Guide Plate

Rear Pad

Power Cord

Thermal Printer

Side Pad (R)

Head Cleaner

Supply

Holder

Carton

Fig. 1-1

1.2 CHECKS

1) Check for any damage or scratches on the machine.

2) Confirm that none of the accessories are missing.

NOTE: Keep the carton and side pads for later transport.

1-1

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EM18-33010A

(Revision Date Dec. 09, ’94)

2. MAJOR UNIT REPLACEMENT

WARNING!

Disconnect power cord before replacing important parts.

CAUTION:

1. NEVER separate the ribbon motors from the attaching plate (bracket), because doing so will

change their adjustment. (See Fig. 2-8)

2. NEVER remove the two screws painted red on the side of the print block. (See Fig. 2-13)

3. NEVER remove the four screws on the side of the print block. (See Fig. 2-13)

4. NEVER remove the four screws painted red fixing the right plate and reinforcing plate.

(See Fig. 2-16) However, the machine with a serial number of 4T x x x x x x or later is not equipped

with the red screws because of the change in the right plate shape.

5. NEVER remove unmentioned screws because doing so will change their adjustment.

1) Turn the power off.

2) Open the top cover to remove the four FL-3x5 screws. Slide the top cover to the left to release the

damper and remove the top cover.

3) Remove the seven screws (FL-4x5 and B-4x5) to remove the left side cover.

4) Disconnect the FAN motor connector from the PS unit.

Top Cover

Left Side Cover

Screw (FL-3x5)

Damper

FAN Motor

Screw (FL-4x5)

Screw (B-4x5)

Fig. 2-1

NOTE: Instructions to remove the top cover and left side cover are omitted from each removal/

installation procedure provided below.

■ Lubrication

CAUTION:

1) Lubrication: During parts replacement

2) Kinds of oil: FLOIL G-488: 1 Kg can. (Part No. 19454906001).

Any machine is generally in its best condition when delivered; therefore, it is necessary to try to keep

this condition. Unexpected failure occurs due to lack of oil, debris or dust. To keep its best condition,

periodically clean the machine and apply proper kinds of oil to each part in which lubrication is

needed.

Although the frequency of lubrication varies according to how much the machine is used, at least it

is necessary to lubricate before the machine becomes dry. It is also necessary to wipe off excessive

oil as it collects dirt.

CAUTION:

Do not spray the inside of the printer with lubricants. Unsuitable oil can damage

the mechanism.

2-1

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EM18-33010A

(Revision Date Oct. 14, ’94)

2. MAJOR UNIT REPLACEMENT

2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD

CAUTION:

Replace only with same type and ratings of fuse for continued protection against risk of fire.

1) Remove the three FL-4x6 screws and disconnect the two connectors to detach the PS unit.

2) Remove the FL-3x5 screw and the four locking supports to remove the I/F PC board.

I/F PC Board

Locking Support

Screw (FL-3x5)

Screw (FL-4x6)

Connector

PS Unit

Fig. 2-2

Screw (FL-4x6)

3) Disconnect the 13 connectors from the CPU PC board.

4) Remove the six screws (SM-3x6B, SM-3x6C) to detach the CPU PC board from the printer.

Screw (SM-3x6B)

Connector

Screw (SM-3x6B)

Screw (SM-3x6C)

Connector

I/F Connector

CPU PC Board

Connector

Screw (SM-3x6B)

Connector

Fig. 2-3

Connector

Screw (SM-3x6B)

Connector

5) Replace the PS unit, I/F PC board and CPU PC board. Insert the connectors correctly and install

in the reverse order of removal above. Do not mount the left side cover and top cover.

2-2

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EM18-33010A

2. MAJOR UNIT REPLACEMENT

2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD

6) Adjust the ribbon end sensor.

Use the following Ribbons; TTM-78 (Maker: Fujicopian)

1 Set the ribbon so that the ribbon end sensor

can detect the ribbon. Turn the power on.

CN10

2 Turn the VR2 so that the voltage between Pin

1 (GND) and Pin 7 of CN10 is 3.0 ± 0.2 V with

an oscilloscope.

CN8

CN9

RA9

3 Turn the power off and mount the left side

cover and top cover.

CN7

IC16

RA10

RA11

VR1

VR2

IC30

Fig. 2-4

Range : 1V / 0.2 m sec.

Voltage

3.0 0.2V

VR2

GND

Fig. 2-5

7) Adjust the black mark sensor.

As the black mark sensor is adjusted by key entries in system mode, refer to page 6-39 for the

adjustment procedure.

8) Adjust the feed gap sensor.

As the feed gap sensor is adjusted by key entries in system mode, refer to page 6-40 for the

adjustment procedure.

CAUTION:

Be careful when replacing the CPU PC board, since a non-resettable counter (IC12) is installed on

this board. (Refer to Section 6.2.1 Maintenance Counter Printing.)

If this counter should be reset, replace IC12.

2-3

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EM18-33010A

2. MAJOR UNIT REPLACEMENT

2.2 REPLACING THE STEPPING MOTOR

1) Remove the two black screws to detach the front plate, remove the two FL-4x6 screws to detach the

belt cover.

Front Plate

Belt Cover

Black Screw

Screw (FL-4x6)

Fig. 2-6

2) Unclamp and disconnect the connector from CN14 on the CPU PC board.

3) Remove the two SM-4x8B screws, loosen the two belts from the pinion gear, and remove the

stepping motor.

Partition

Platen Belt

Screw (SM-4x8B)

CPU PC Board

Clamp

CN14

Pinion Gear

Feed Roller Belt

PS Unit

Fig. 2-7

Stepping Motor

4) When replacing the stepping motor, place the platen belt first then the feed roller belt around the

pinion gear so that the partition is positioned between two belts. Hold down the stepping motor at

3.5 kg ± 300 g force and secure it so that the belts have no slack or disengagament.

5) Reassemble in the reverse order of removal.

2-4

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EM18-33010A

2. MAJOR UNIT REPLACEMENT

2.3 REPLACING THE RIBBON MORTORS

2.3 REPLACING THE RIBBON MOTORS

CAUTION:

NEVER separate the ribbon motors from the attaching plate because doing so will change their

adjustment.

1) Disconnect the connector and remove the two SM-3x5B screws to detach the ribbon motors.

FLOIL G-488

FLOIL

Attaching Plate

FLOIL G-488

Ribbon Motor

Screw (SM-3x5B)

Connector (Red)

Connector (Black)

Dowels

Attaching Plate

Ribbon Motor

Fig. 2-8

Screw (SM-3x5B)

2) Replace the ribbon motors, then align the dowels to attach the ribbon motors. Reassemble in the

reverse order of removal.

2.4 REPLACING THE TAKE-UP MOTOR

CAUTION:

NEVER separate the take-up motor from the bracket because doing so will change the adjustment.

NOTE: The following procedure can be employed without removing the top cover and left side cover.

1) Remove the four FL-3x5 screws to detach the motor cover.

2) Remove the connector for the rewind full sensor (LED).

3) Disconnect the connector from the CN1 on the PWM PC board and remove the two FL-3x5 screws

to detach the take-up motor.

PWM PC Board

Connector (CN1)

Screw (FL-3x5)

Bracket

Motor Cover

Screw (FL-3x5)

Take-up Motor

Connector

Fig. 2-9

4) Replace the take-up motor, then align the dowels to attach the motor cover and rewind full sensor

(Tr).

2-5

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EM18-33010A

2. MAJOR UNIT REPLACEMENT

2.5 REPLACING THE SOLENOID

NOTE: The following procedure can be employed without removing the top cover and left side cover.

1) Before removing the ribbon stopper, check its attaching direction for later installation. Remove the

ribbon stopper from the ribbon shaft on which the ribbon is wound.

2) Remove the two SM-4x8B screws, disconnect the connector CN1 on the RSV PC board to detach

the solenoid unit.

Connector CN1 (3 pin)

Screw (SM-4x8B)

Solenoid Attaching Plate

Ribbon Shaft

RSV PC Board

CN2 (2 pin)

Ribbon Stopper

Fig. 2-10

Print Block

3) RemovethetwoSM-3x5BscrewsanddisconnecttheCN2connectorontheRSVPCboardtodetach

the solenoid.

Connector CN2 (2 pin)

Solenoid

RSV PC Board

Solenoid Attaching Plate

Screw (SM-3x5B)

Fig. 2-11

2-6

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EM18-33010A

2. MAJOR UNIT REPLACEMENT

2.5 REPLACING THE SOLENOID

NOTE: Make sure to remove any dust that appears during removal or installation because it may affect

the print quality.

4) Replace the solenoid and attach it to the solenoid attaching plate.

5) Assemble the solenoid unit so that the head up link engages the spring pin.

Head Up Link

Solenoid

Fig. 2-12

Spring Pin

CAUTION:

Take care to orient the screws so that they are vertically aligned with the solenoid attaching plate.

6) Reassemble in the reverse order of removal.

2-7

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EM18-33010A

(Revision Date Feb. 01, ’96)

2. MAJOR UNIT REPLACEMENT

2.6 REPLACING THE PRINT HEAD

CAUTION:

1. NEVER touch the element when handling the print head.

2. NEVER touch the connector pins to avoid a breakdown of the print head by static electricity.

3. NEVER remove the two screws painted red on the side of the print block.

4. NEVER remove the four screws on the side of the print block.

5. NEVER remove the print block, otherwise it requires the adjustment of the position when

reassembling.

NOTE: Thefollowingprocedurecanbeemployedwithoutremovingthetopcoverandtheleftsidecover.

2.6.1 Old type print head

1) Turn the head lever clockwise to lower the print head. Remove the two SM-4x8B screws.

2) Turn the head lever counter clockwise and disconnect the two connectors to detach the print

head from the print block.

Screws

Screw (SM-4x8B)

(NEVER remove these screws.)

Print Block

Connector

Screws painted red

(NEVER remove these screws.)

Head Lever

Print Head

Connector

Fig. 2-13

3) Replace the print head, connect the connectors and install it in the print block.

4) Turn the head lever clockwise. Push the print head and secure it temporarily.

Follow the procedure on the next page.

2-8

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EM18-33010A

(Revision Date Feb. 01, ’96)

2. MAJOR UNIT REPLACEMENT

2.6 REPLACING THE PRINT HEAD

■ Adjusting the print head position

1 Fit the jig in the platen and strip shaft.

2 Press the jig at an angle of 45° until it is sung against the print head. Then secure the print head.

Platen

Print Head

Jig

Strip Shaft

Ceramic

Platen

Strip Shaft

Fig. 2-14

3 Remove the jig.

4 Refer to page 6-43 and clear the maintenance counter.

5 Refer to page 6-31 and perform test print.

NOTE: Use caution to prevent damage to the element during adjustment of the print head.

2-9

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EM18-33010A

(Revision Date Feb. 01, ’96)

2. MAJOR UNIT REPLACEMENT

2.6 REPLACING THE PRINT HEAD

2.6.2 New type print head

NOTE:NEVER loosen screws other than two SM-4x8B.

1) Turn the head lever clockwise to lower the print head. Remove the two SM-4x8B screws.

2) Turn the head lever counterclockwise and disconnect the two connectors to detach the print

head from the print block.

Screws

Screw (SM-4x8B)

(NEVER remove these screws.)

Print Block

Connector

Screws painted red

(NEVER remove these screws.)

Fig. 2-15

Connector

Print Head

3) Replace the print head and connect the connectors.

4) Align the two holes A in the middle of the print head with the print head position adjusting pins

provided in the print block and fit the print head into the print block.

5) Turn the head lever clockwise and secure the print head with screws in the holes B .

■ Adjusting the print head position

Whenprinttonebecomeslightfromusingspecialpaperwithimproperprintheadposition, please

follow the procedure below and adjust the print head position.

NOTE:

Never loosen screws C unless print position fine adjustment is required because they have been

adjusted properly. Doing so will change the adjustment.

2-10

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EM18-33010A

2. MAJOR UNIT REPLACEMENT

2.6 REPLACING THE PRINT HEAD

Print Head Bracket

Print Head

b (securing the print head)

c (securing the adjusting pin)

(Print Head Position

Adjusting Pin)

Fig. 2-16

(1) Loosen the screws c securing the print head position adjusting pin.

(2) Loosen the screws b one by one, slightly move the print head backward or forward, and then

tighten the screws b and c . Ensure that the print head is parallel to the platen. If not, print

tone will be uneven.

(3) Make a test print and if necessary, repeat Step 2) until the printer prints properly.

2.7 REPLACING THE PLATEN AND FEED ROLLER

CAUTION:

1. NEVER remove the four screws painted red fixing the right plate and reinforcing plate.

(See Fig. 2-16)

2. The pinch roller belt assembled inside the printer does not need to be replaced because it

receives less load.

1) Remove the front plate and belt cover. (See Fig. 2-6.)

2) Turn the head lever counterclockwise, then release the ribbon shaft holder plate.

E-ring (M3)

Head Lever

Hold Shaft

Ribbon Shaft Holder Plate

Fig. 2-17

2-11

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EM18-33010A

(Revision Date Sep. 29, ‘95)

2. MAJOR UNIT REPLACEMENT

2.7 REPLACING THE PLATEN AND FEED ROLLER

3) Disconnect the connector for the strip sensor (LED).

4) Remove the six screws (FL-4x6, B-4x12 and P-3x12) to detach the right plate ass’y.

Right Plate

Screw (B-4x12)

Screws painted red

Connector

(NEVER remove these screws.)

Strip Sensor (LED)

Screw (FL-4x6)

Screw (B-4x12)

Screw (P-3x12)

Fig. 2-18

NOTE: The machine with a serial number of 4T x x x x x x or later is not equipped with the red screws

because of the change in the right plate shape.

5) Loosen the two screws (SM-4x8B) fixing the stepping motor to loosen the platen belt and feed roller

belt.

6) Remove the platen belt to detach the platen. Remove the feed roller belt to detach the feed roller.

7) Remove both bearings from the platen or feed roller.

Feed Roller Belt

Holder

Feed Roller (Gray)

Holder

Platen Belt

Holder

Fig. 2-19

Platen (Black)

8) Replace the platen and feed roller, put on the belt and assemble it with the printer. The longer belt

is the platen belt.

9) Attach the right plate.

10) Hold down the stepping motor and secure it so that the belts have no slack or disengagement.

11) Reassemble in the reverse order of removal.

2-12

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EM18-33010A

2. MAJOR UNIT REPLACEMENT

2.8 REPLACING THE PAPER SENSOR

NOTE: Turn the knob until the paper sensor reaches full forward.

1) Disconnent the connector for the strip sensor (LED) to remove right plate ass’y.

(See Figs. 2-17 and 2-18.)

2) Disconnect the connectors for the paper sensor.

3) Remove M1.5 E-ring, M3 washer and paper sensor unit.

4) Remove M1.5 E-ring, turn the knob counter clockwise, then remove the paper sensor.

Connector (4 pin)

Paper Sensor

Sensor Shaft

Knob

Connector (2 pin)

E-ring (M3)

Washer (M3)

E-ring (M3)

Fig. 2-20

5) Replace the paper sensor and reassemble in the reverse order of removal.

6) After replacing the paper sensor, refer to page 6-32/6-33 and adjust the voltage.

2.9 REPLACING THE RIBBON BACK TENSION BLOCK

1) Turn the head lever counterclockwise, then release the ribbon shaft holder plate.

2) RemovetheM3E-ringandthetwoM3washerstoremovetheribbonbacktensionblock. Atthistime,

removethebacktensionstopperandribbonbacktensionwasherfromtheribbonbacktensionblock.

Ribbon Back Tension Washer

Back Tension Stopper

Ribbon Back Tension Block

Washer (M3)

E-ring (M3)

Fig. 2-21

3) Replace the back tension block and reassemble in the reverse order of removal.

2-13

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EM18-33010A

(Revision Date Sep. 29, ’95)

2. MAJOR UNIT REPLACEMENT

2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y

1) Turn the head lever to position 3 , and release the ribbon shaft holder plate.

2) Remove the black screw to detach the media guide plate.

Media Sensor

1.5 mm~2.5 mm

Printer Block Base

Media Guide Plate

Black Screw

Fig. 2-22

(HAA-0004001)

3) Remove the SM-4x8B screw to detach the spring plate.

4) Remove the six B-4x12 screws to detach the pinch roller cover.

5) Remove the E-5 E-ring to loosen the pinch roller belt, and remove the pinch roller shaft ass’y.

SM-4x8B

E-5

Spring Plate

B-4x12

Pinch Roller Belt

Pinch Roller Cover

W-8

Pinch Roller Cover

Pinch Roller Shaft Ass’y

Fig. 2-23

6) After replacing the pinch roller shaft ass’y, make the following adjustment while you reassemble the

pinch roller shaft ass’y in the reverse order of removal.

2-14

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EM18-33010A

(Revision Date Sep. 29, ’95)

2. MAJOR UNIT REPLACEMENT

2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y

■ Adjustment

1. Install the pinch roller unit so it parallels the base. If it does not, change the engaging position of the

pinch roller belt and the pulley.

Pinch Roller Belt

Pinch Roller

Unit

Pulley

Base

Fig. 2-24

2. Attach the jig to the platen, feed roller and pinch roller shaft as shown in the figure below.

Then attach the pinch roller cover to the pinch roller frame with the three B-4x12 screws.

Then secure the pinch roller frame with the three B-4x12 screws.

Pinch Roller Cover

B-4x12 (6 screws)

Jig

Fig. 2-25

NOTES:1. Replace the platen and the feed roller prior to attaching the jig.

2. Attach the jig while the pinch roller frame is tentatively attached to the main frame with the

B-4x12 screws. Secure the pinch roller cover to the pinch roller frame with the three B-4x12

screws, then tighten the other side of the screws.

3. The flat top of the pinch roller frame must be installed in parallel to bosses on the printer

frame.

Check

1 Check if excessive load is applied to the jig after the above NOTE 2.

(For example, check if the pinch roller frame moves when the jig is removed.)

2 Check that there is no gap caused by a slant shaft between the pinch roller and the feed

roller when the pinch roller is lowered.

2-15

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EM18-33010A

(Revision Date Sep. 29, ’95)

2. MAJOR UNIT REPLACEMENT

2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y

3. Turn the head lever clockwise to lock the pinch roller shaft ass’y. Attach the spring plate to the pinch

roller frame with the two SM-4x8B screws, pushing the spring plate toward the rear of the printer.

SM-4x8B

Spring Plate

Pinch Roller Frame

Pinch Roller Shaft Ass’y

Fig. 2-26

NOTE: Check that the pinch roller shaft ass’y moves up and down smoothly when turning the head

lever clockwise and counterclockwise.

4. Install the media guide plate to the printer so there is a 1.5 to 2.5 mm gap between the media guide

plate and the printer block base.

2.11CORRECTING SKEW PRINTING

● If media still skews after adjusting the pinch roller shaft ass’y with the jig, follow the procedure below

to correct the skew problem.

1. Check if the media skews right or left.

2. Loosen the B-4x12 screw to move the pinch roller cover to the front or rear of the printer depending

on the skew direction.

Front

Rear

Fig. 2-27

When the media skews right, move the pinch roller cover to the front.

When the media skews left, move the pinch roller cover to the rear.

● If a paper skew problem should occur when using rolls would with labels facing outside after

completing the modification, adjust the paper guide as follows.

In case the label skews to the right side of the print head, move the guide downward.

In case the label skews to the left side of the print head, move the guide upward.

Guide Plate

Fig. 2-28

2-16

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EM18-33010A

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)

3. INSTALLATION PROCEDURE FOR THE OPTIONAL

EQUIPMENT

WARNING!

Make sure to unplug the power cord before installing the optional equipment.

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)

The high speed PC interface board can be used together with the IBM PC-AT or its compatible machine

only.

Q’ty/Unit

Description

Q’ty/Unit

Description

BPE PC board

BPC PC board

Printer cable

Cable support

Locking support

Program diskette

Owner’s Manual

1. Remove the top cover and left side cover. (See Fig. 2-1.)

2. Remove the two FL-3x5 screws to detach the blind plate.

3. Pass the printer cable through the opening.

4. Fasten the ground wire of the printer cable to the CPU PC board at the upper right with the SM-3x6B

screw securing the CPU PC board.

5. Attach the two locking supports to the main frame plate. Install the BPE PC board aligning with the

connector (CN15) and locking supports.

Screw (SM-3x6B)

Ground Wire

Locking Supports

Main Frame Plate

Connector (CN15)

BPE PC Board

Opening

Blind Plate

Screw (FL-3x5)

Printer Cabel

Fig. 3-1

CPU PC Board

3-1

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EM18-33010A

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

6. Connect the printer cable to the connector (CN1) on the BPE PC board.

7. Put the cable strain relief of the printer cable in the notch of the cable support plate. Secure the cable

strain relief to the cable support plate by turning the nut.

8. Attach the cable support plate to the printer with the FL3x5 screws removed in step 2.

Connector (CN1)

BPE PC Board

Cable Strain Relief

Nut

Printer Cable

Screw (FL-3x5)

Cable Support Plate

Fig. 3-2

9. Reassemble in the reverse order of removal.

10. Following procedure should be employed with your PC after this.

11. Set the DIP SW. on the BPC PC board for the I/O address according to your PC.

12. Install the BPC PC board on the expansion port bus line of your PC.

13. Connect the printer cable mentioned in step 5 to the BPC PC board.

14. Insert the attached FDK into the FDD and install the data in the hard disk. Since the installation

procedure is different between MS-DOS and Windows, refer to each owner’s manual.

15. Perform a motion check.

3-2

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EM18-33010A

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.2 CUTTER MODULE (B-4205-QM)

Description

Cutter Unit

Q’ty/Unit

Description

Cutter Attaching Screw

Screw (FL-4x6)

Cleaner

Q’ty/Unit

Cutter Cover

Take-up/Cutter Harness

NOTE: For the B-570 series, the take-up/cutter harness enclosed with the B-4205-QM is not used but

the take-up harness connected to CN2 on the PWM PC board.

1. Remove the top cover and left side cover. (See Fig. 2-1.)

2. Remove the I/F PC board. (See Fig. 2-2.)

3. Remove the front plate. (See Fig. 2-6.)

4. Remove the screw (SM-4x8B) and two connectors to detach the operation panel.

Screw (SM-4x8B)

Connector

Operation Panel

Fig. 3-3

5. Unclamp and disconnect the connector for the strip sensor from CN5 on the CPU PC board.

6. Remove the SM-4x6B screw to detach the strip sensor (LED)/(Tr).

Connector (CN5)

Strip Sensor (LED)

Strip Sensor (Tr)

CPU PC Board

Clamp

Screw (SM-4x6B)

Fig. 3-4

3-3

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EM18-33010A

SVO7A1003: Nov. 21 ’97

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.2 CUTTER MODULE (B-4205-QM)

7. Install the cutter unit with the attached screws (cutter attaching screw, FL-4x6).

When installing the cutter, make sure that the cutter guide is not in contact with the platen. If it is, print

failure or noise may be caused.

Fig. 3-5

8. Remove the motor cover. (See Fig. 2-9.)

9. Disconnect the connector from CN2 on the PWM PC board.

Clamp and pass the cable through the opening and connect it to the CN1 on the Cutter I/F PC board.

PWM PC Board

Opening

Clamp

Connector (CN2)

CPU PC Board

Cutter Unit

Cut I/F PC Board

Cable

Connector (CN2)

Fig. 3-6

3-4

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EM18-33010A

(Revision Date Aug. 11, ’95)

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.2 CUTTER MODULE (B-4205-QM)

10. Mount the cutter cover with the two screws.

Screw

Cutter Attaching Screw

Cutter Cover

Fig. 3-7

11. Reassemble the motor cover, rewind full sensor (Tr), I/F PC board, left side cover and top cover in

order.

12. After reassembly is complete, perform a test print to confirm that the cutter works properly.

After printing a print sample at a speed of 8”/sec., feed the media about 33 mm and check that the

swing cutter works without error. After cutting the media, feed the media about 33 mm in the reverse

direction and check that it correctly stops at the print start position.

NOTES: 1. If the top edge of label winds onto the platen in cut issue, set DIP SW. 1-5 to ON.

(Refer to the Owner’s Manual.)

2. Retain the parts that are removed during installation of the cutter unit. They will be

required when the printer is modified to a standard type.

Q’ty/Unit

Removed Parts

Strip sensor (LED)/(Tr)

Screw (P-4x6)

Removed Parts

Front plate

Black screws

■ Adjusting the Cutter Guide Plates

Afterreplacingthecutterunitthefollowingadjustingprocedureshouldbeemployedtoprevent paper

jams.

1. Attach the cutter guide plate A with two SM-4x6C screws so that the fixed cutter is positioned 0.1

mm to 0.4 mm above the bottom of the cutter guide plate A.

2. AttachthecutterguideplateBwithtwoFL-4x8screwssothatthereisaclearanceof0.5mmbetween

the cutter guide plate A and cutter guide plate B using a clearance gauge.

Screw

Cutter Guide Plate A

(SM-4x6C)

Fixed Cutter

Screw

(FL-4x8)

Cutter Guide Plate B

Fig. 3-8

3-5

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EM18-33010A

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.3 MEMORY MODULE

1. Remove the top cover and left side cover. (See Fig. 2-1.)

2. Hold the memory module so that the Pin 1 is on the upper right, then attach the memory module to

theICsocket. Expandingthememorymustbeperformedinsequence, IC19, IC20, IC21, IC22, IC23

and IC24.

CPU PC Board

IC19

IC Socket

IC24

Memory Module

Fig. 3-9

Pin 1

3. Reassemble the left side cover in the reverse order of removal.

■ Expansion memory and drawing size

Max. drawing size (normal)

(W)x(H) (mm)

Max. drawing size (on-the-fly)

(W)x(H) (mm)

RAM

Remarks

IC No.

Capacity

Batch

Strip

Auto-cut Batch

Strip

Auto-cut

138.0 x 298.6

138.0 x 469.3

138.0 x 640.0

138.0 x 810.7

138.0 x 981.4

138.0 x 149.3

138.0 x 234.6

138.0 x 320.0

138.0 x 405.3

138.0 x 490.7

Standard

Option

1MB

1.5MB

2MB

IC17, 18

IC17~19

IC17~20

IC17~21

IC17~22

2.5MB

3MB

*138.0 x

991.0

138.0 x 576.0

138.0 x 661.3

Option

3.5MB

4MB

IC17~23

IC17~24

*138.0 x 995.0

*138.0 x

991.0

*: The size for the tag paper is 138.0x997.0.

3-6

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EM18-33010A

(Revision Date Apr. 28, ’95)

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

3.4 FANFOLD PAPER GUIDE MODULE (B-4905-FF-QM)

Description

Q’ty/Unit

Fanfold Paper Guide(rear)

Fanfood Paper Guide (front)

1. Open the top cover.

2. Remove the T-4x8 screws to detach the paper guide ass’y at the center of the printer and attach the

fanfold paper guide (front) with these same screws.

Fanfold Paper Guide

(front)

Fig. 3-10

Screw (T-4x8)

3. Remove the FL-4x5 screw to detach the blind plate on the back of the printer and attach the fanfold

paper guide (rear) with the same screw.

Screw (FL-4x5)

Fig. 3-11

Screw (FL-4x5)

Fanfold Paper Guide (rear)

3-7

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EM18-33010A

4. MECHANISM DESCRIPTION

4.1 CUTTER DRIVE (CUTTER MODE)

4. MECHANISM DESCRIPTION

4.1 CUTTER DRIVE (CUTTER MODE)

The printer supplies DC + 27 V to the cutter motor to rotate the cutter motor and clutch counter clockwise.

The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut.

Micro Switch

Fixed Cutter

Slide Cutter

Cutter Motor

Clutch

Arm

Fig. 4-1

After making a cut, the arm turns the micro switch off and the cutter home position is detected.

When the cutter does not return to the home position because of a paper jam, an error occurs and the

next piece of paper will not be cut.

Micro Switch

Fixed Cutter

Slide Cutter

Clutch

Slide Cutter

Cutter Motor

Arm

Cutter Motor

Fig. 4-2

Clutch

Open

Timing chart

+ 27

MOTOR

CHOME

Micro Switch

Cutting

(one cycle)

4-1

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EM18-33010A

4. MECHANISM DESCRIPTION

4.2 HARNESS WIRING

Cutter Harness

Take-up Harness

TH Sensor

Sensor Harness

Solenoid Harness

Rewind Full Sensor

Strip Sensor

Clamp

DC Motor

Harness

Clamp

Cable Band

Clamp

(Do not bind the strip sensor, stepping motor

and Solenoid Harness)

HS Harness

I/F PC Board Ass’y

LCD Harness

Cable Band

LCD Harness

CPU PC Board Ass’y

LED Harness

HP Harness

LED Harness

Clamp

Stepping Motor

Fig. 4-3

Inlet Ass’y

PS Unit

4-2

PS Harness

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EM18-33010A

5. TROUBLESHOOTING

Problems

Cause

Solution

Power is not turned 1. Input voltage to the printer is not • Replacethepowercableorpower

ON.

within the rated voltage.

inlet.

(Check by CN1 on the PS unit.)

2. Output voltage from the printer is not • Replace the PS unit.

within the rated voltage.

(Check that the voltage between Pin

4 and Pin 6 (GND) of CN2 on the PS

unit is 27 V.

AndcheckthevoltagebetweenPin1

and Pin 3 (GND) is 5 V.)

3. CPU PC board is not applied with • Replace the power harness.

voltage.

(Check the voltage between Pin 1

and Pin 3 (GND) of the CN17 on the

CPU PC board is 27 V.)

4. Failure of CPU PC board.

• Replace the CPU PC board.

LED or LCD does not 1. Failure of the LED board/LCD

• Replace the LED board/LCD.

• Replace the LCD/LED harness.

• Replace the CPU PC board.

light.

2. Failure of the LCD/LED harness

3. Failure of the CPU PC board

Poor printing

1. The print paper is of poor quality.

• Use the media approved by

TOSHIBA TEC.

2. Dirty print head

• Clean the print head.

3. Theheadleverfastenstheprinthead • Fastentheheadlevercompletely.

incompletely.

4. Alignment adjustment of the print • Re-adjust the print head.

head is improper.

Printer does not print. 1. Print head failure

• Replace the print head.

2. Connection of the print head • Connect the harness completely,

connector is incomplete, a bad

contact, or broken wires.

or replace the harness.

3. Failure in rewinding/feeding of the • Replace the ribbon rewind motor,

ribbon.

ribbon feed motor or CPU PC

board.

4. Failure of the CPU PC board

5. Failure of the software

• Replace the CPU PC board.

• Check the program.

6. Failure of the printer cable

• Replace the printer cable.

5-1

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EM18-33010A

5. TROUBLESHOOTING

Problems

Cause

Solution

Dot missing

1. Broken element of print head

2. Broken wires of print head cable

3. Failure of the CPU PC board

• Replace the print head.

• Replace the print head harness.

• Replace the CPU PC board.

Blurred print

1. Poor quality of media.

• UseonlyTOSHIBATECspecified

media.

2. Dust is attached to the media.

• Clean the print head and remove

the dust from the media.

Ribbon wrinkle

Ribbon end error

1. Poor quality of the ribbon

• UseonlyTOSHIBATECspecified

ribbon.

2. Ribbon is not rewound or fed • Replace the ribbon rewind motor

smoothly.

or ribbon feed motor.

1. Poor quality of the ribbon.

• UseonlyTOSHIBATECspecified

ribbon.

2. Impropervoltageappliedtotheribbon • Refer to page 2-3 to adjust the

end sensor.

ribbon end sensor.

3. Failure of the ribbon end sensor

• Replace the ribbon end sonsor.

4. Failure of the circuit which controls • Replace the CPU PC board.

the ribbon end sensor.

Label feed failure

1. Paper is not set properly.

2. Paper of poor quality

• Set the paper properly.

• Use the paper approved by

TOSHIBA TEC.

3. Improper adjustment of the feed gap • Re-adjust the sensor.

sensor or black mark sensor.

4. Failure of the feed gap sensor or • Replace the feed gap sensor or

black mark sensor

black mark sensor.

5. Labels cannot be stripped off the • Replacethetake-upmotororCPU

backing paper or the backing paper

withlabelscannotbewoundproperly.

PC board.

6. Thecuttermechanismisnotinstalled • Install the cutter mechanism

properly.

7. Failure of the stepping motor

• Replace the stepping motor or

CPU PC board.

Communication error 1. Failure of the communication cable • Replace the cable.

2. Failure of the RS-232C connector • Replace the connector.

3. Failure of the communication • Replace the connector.

connector

4. Failure of the PC or application • Modify the program.

software

5. Failure of the CPU PC board

• Replace IC5 (MC145407).

Ifthetroubleisnotsolved,replace

the CPU PC board.

5-2

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EM18-33010A

(Revision Date: Dec. 10 '99)

TABLE OF CONTENTS

Page

6. DIAG. TEST OPERATION.................................................................................. 6- 1

6.1 OUTLINE OF THE DIAG. TEST OPERATION ........................................... 6- 1

6.2 SELF TEST MODE ..................................................................................... 6- 3

6.2.1 Maintenance Counter Printing.......................................................... 6- 3

6.2.2 Automatic Diagnostic Printing .......................................................... 6- 6

6.2.3 Head Broken Element Check.......................................................... 6-12

6.3 PARAMETER SETTING MODE ................................................................ 6-13

6.3.1 Feed Length Fine Adjustment ......................................................... 6-15

6.3.2 Cut/Strip Postion Fine Adjustment .................................................. 6-16

6.3.3 Back Feed Length Fine Adujustment .............................................. 6-17

6.3.4 X Axis Fine Adjustment ................................................................... 6-22

6.3.5 Print Tone Fine Adjustment............................................................. 6-24

6.3.6 Character Code Selection ............................................................... 6-25

6.3.7 Font Zero Selection......................................................................... 6-26

6.3.8 Control Code Selection ................................................................... 6-27

6.3.9 Ribbon Type Selection .................................................................... 6-29

6.3.10 Ribbon Motor Drive Voltage Fine Adjustment ................................. 6-30

6.3.11 Strip Wait Status Setting ................................................................. 6-31

6.3.12 Stacker Selection ............................................................................ 6-32

6.3.13 Threshold Manual Fine Adjustment for the Black Mark Sensor ...... 6-33

6.3.14 Threshold Manual Fine Adjustment for the Feed Gap Sensor ........ 6-34

6.3.15 Kanji Code Selection ....................................................................... 6-37

6.3.16 Euro Font Code Selection ............................................................... 6-38

6.3.17 Transmission Control Mode Selection ............................................ 6-39

6.3.18 Reset selection when the INPUT • PRIME Signal is ON ................ 6-40

6.4 TEST PRINT MODE .................................................................................. 6-41

6.4.1 Normal Test Print ............................................................................ 6-41

6.4.2 Process Test Print........................................................................... 6-46

6.5 SENSOR SETTING MODE........................................................................ 6-48

6.5.1 Thermistor Check............................................................................ 6-48

6.5.2 Black Mark Sensor Adjustment ....................................................... 6-49

6.5.3 Feed Gap Sensor Adjustment......................................................... 6-50

6.5.4 Paper End Setting for Black Mark Sensor....................................... 6-51

6.5.5 Paper End Setting for Feed Gap Sensor ........................................ 6-52

6.6 RAM CLEAR MODE .................................................................................. 6-53

6.6.1 Maintenance Counter Clear ............................................................ 6-55

6.6.2 Parameter Clear.............................................................................. 6-56

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of

TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries

you may have in this manual.

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6. DIAG. TEST OPERATION

6.1 OUTLINE OF THE DIAG. TEST OPERATION

6. DIAG. TEST OPERATION

6.1 OUTLINE OF THE DIAG. TEST OPERATION

Insystemmodethediag. testoperationisusedtodiagnosetheprinterandtosettheparametersbyusing

the [FEED], [RESTART] and [PAUSE] keys on the operation panel. Diag. test operation

(Type I) is started from the power off state and the parameter setting (Type II) is started while the printer

is on-line or printing. For further details, please refer to the corresponding pages.

NOTE: Every size in this manual is written in millimeter. To obtain the size in inch, divide by 25.4.

Power off

■ Type I

■ Self Test Mode (See page 6-3)

Data from the maintenance counter and

automatic diagnosis are printed on the

media. The result of the head broken element

check is indicated in the display.

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

Press the [RESTART] key.

■ Parameter Setting Mode (See page 6-13)

Fine adjustment of the feed length, cut/strip

position, back feed, X axis, print tone, and

thresholds of the black mark sensor and feed

gap sensor, and selection of character font,

font zero, control code, ribbon type, ribbon

motor torque, strip wait status, Euro font code,

transmissioncontrolmode,resetON/OFFwhen

the INPUT • PRIME signal is ON and Stacker

are available in this mode.

< >

1 D I A G N O S T I C

V 1 . 0 A

Press the [FEED] key.

Press the [RESTART] key.

< >

2 P A R A M E T E R S E T

Press the [FEED] key.

Press the [RESTART] key.

■ Test Print Mode (See page 6-41)

Print condition and test print type (slant line,

characters and bar code) are selectable.

< >

3 T E S T P R I N T

■ Sensor Setting Mode (See page 6-48)

A thermistor check and the setting of the black

markandfeedgapsensorsareavailableinthis

mode.

Press the [FEED] key.

Press the [RESTART] key.

< >

4 S E N S O R A D J U S T M E N T

A transmission check is made to both a print

head thermistor and an environmental

temperature thermistor.

Press the [FEED] key.

Press the [RESTART] key.

■ RAM Clear Mode (See page 6-53)

Data from the maintenance counter is cleared

and parameter setting is initialized in the RAM

clear mode.

< >

5 R A M C L E A R

Press the [FEED] key.

In system mode the [FEED], [RESTART] and [PAUSE] keys function as described below.

■ Key Function Table

Key Name

Function

Used to start the system mode as the [PAUSE] key does. Used to select the parameter

mode or to fine adjust the parameters in the negative direction(-).

[FEED] key

Used to select the parameter mode or to fine adjust the parameters in the positive

direction (+).

[RESTART] key

Used to start the system mode as the [FEED] key does and to select the parameter

mode. Used as an enter key.

[PAUSE] key

6-1

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EM18-33010A

(Revision Date Sep. 27, ’95)

6. DIAG. TEST OPERATION

6.1 OUTLINE OF THE DIAG. TEST OPERATION

■ Type II

The parameter setting such as feed length fine adjustment or cut/strip position fine adjustment can

be changed while the printer is on-line or printing. Pressing the [PAUSE] key causes the printer to

enter parameter setting mode. Reset mode is provided for this procedure to cancel the steps which

follow the [PAUSE] key without turning the power off.

Power on

O N L I N E

Press the [PAUSE] key. (See NOTE 1.)

P A U S E

Press the [PAUSE] key.

Indicates the number of

remaining media when the

[PAUSE] key is pressed.

Hold down the [RESTART] key for

more than 3 seconds. (See NOTE 2.)

< >

1 R E S E T

(See NOTE 3.)

Press the [RESTART] key.

< >

2 P A R A M E T E R S E T

Press the [FEED] key

and [RESTART] key at

the same time.

Press the [PAUSE] key.

Refer to Section 6.3 Parameter Setting Mode

for the following procedure.

Press the [RESTART] key.

NOTES: 1. Pressing the [PAUSE] key during printing causes the printer to pause printing and show

the number of remaining media.

2. If the [RESTART] key is released within 3 seconds, the printer will resume printing

because the [RESTART] key is activated.

3. Since the reset is performed when terminating this mode, the printer cancels the

remaining media and returns to on-line mode. This reset will not clear the changed

parameter settings.

6-2

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EM18-33010A

(Revision Date Jan. 14, ’99)

6.2 SELF TEST MODE

6. DIAG. TEST OPERATION

6.2 SELF TEST MODE

In self test mode the printer status is printed in two types of sample print. The result of the head broken

element check is indicated in the display.

6.2.1 Maintenance Counter Printing

The data from 1 to 31 on a sample print is printed. This data is the printer status and the value

set in the parameter setting mode.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

Press the [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

Continued on Section 6.2.2

Automatic Diagnostics Printing.

Press the [PAUSE] key.

I B O N

R B

T R A N S M I S S I V E

NO RIBBON (No ribbon : Thermal direct)

TRANSMISSIVE

(Transmissive ribbon : Thermal transfer)

NO TRANS.

Select the ribbon type from those

at the right by pressing the

[FEED] key or [RESTART] key.

(Non-transmissive ribbon : Thermal transfer)

Press the [PAUSE] key.

M I

A N T E N A N C E C O U N T E R

Press the [PAUSE] key.

C H E C K I N G & P R I N T I N G

The printer is checking or printing

the status

[

]

The result of the self test

is printed. After printing,

the initial display will be

shown.

NOTES: 1. If the maintenance counter printing results in an error, the printer will display the error

message and stop printing. The error status can be cleared by the [PAUSE] key,

however, the display will return to the initial display “<1> DIAGNOSTIC V1.0A”.

Printing is not automatically resumed after the error is cleared.

2. Both label and tag paper can be used for printing.

6-3

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6.2 SELF TEST MODE

6. DIAG. TEST OPERATION

■ Sample Print

[Print Condition]

• Preset count

• Print speed

• Sensor

(1)

(2)

TL FEED

FEED

CUT

HEAD U/D

RIBBON

1882.3km [PC]

(14)

20.5km

15.0km

148150

170

FEED

CUT

BACK

TONE(T)

TONE(D)

[KEY]

-10.0mm

-5.0mm

+3.0mm

+3step

+5step

(15)

(3)

: 1

(16)

(4)

: 127 mm/sec.

: No sensor

(17)

(5)

(18)

(6)

32h

(7)

• Printing method : Thermal transfer

SOLENOID 0h

(19)

(20)

(21)

(22)

(23)

(24)

(8)

232C ERR

SYSERR

PW FAIL

FONT [PC-850] [0]

CODE [ESC LF NUL] TONE(D)

RIBN [TRANS.] X ADJ.

RIBN ADJ. [PC] + 0 +0 [KEY] + 0 +0

STATUS [OFF]

THRESHOLD R 1.0V

THRESHOLD T 1.4V

KANJI [TYPE1]

EURO CODE B0H

STACKER [OFF]

DTR/RTS [DTR]

FEED

CUT

BACK

+5.0mm

-1.5mm

+0.5mm

+0step

+1step

+35.0mm

• Supply length : 50 mm

• Issuing mode

(9)

: Batch printing

(without rewinder)

(10)

(11)

(12)

(13)

(25)

(26)

(27)

(28)

(29)

(30)

(31)

(32)

(33)

TONE(T)

INPUT PRIME [ON]

1) Maintenance Counter

Fig. 6-1

Count Condition

Item

Range

Countedwhenthefeedmotordrivestofeed,printand

issue the media. (Counted also during ribbon save

operation and back feed.) [See NOTE 2].

Total media distance

covered

Media distance

0.0 ~ 3200.0 km

(1)

(2)

0.0 ~ 200.0 km

Counted while printing. (Feeding and issuing media,

and ribbon saving operation are not counted.)

[See NOTE 2.]

Print distance

(3)

(4)

(5)

0.0 ~ 200.0 km

0 ~ 1000000 times

0 ~ 2000000 times

Counts every cut. [See NOTE 3.]

Cut count

Counts every up and down of the print head using the

solenoid for ribbon save operation.

Head up and down

count

(Up + Down = 1 count) [See NOTE 3.]

Counts when the ribbon motor drives to feed, print

and issue the media. (The driving time is not counted

during ribbon saving operation, but is during back

feed.) [See NOTE 4.]

Ribbon motor driving

time

(6)

(7)

0 ~ 2000 hours

0 ~ 1000 hours

Counted during ribbon saving operation.

[See NOTE 4.]

Solenoid driving time

Counted when a parity, overrun or framing error

occurs. [See NOTE 5.]

RS-232C hardware

error count

0 ~ 255 times

0 ~ 15 times

(8)

(9)

Counted when a zero-dividing error occurs or

undefined command is retrieved.

System error count

Counted when a momentary power failure occurs.

Momentary power

failure count

(10)

0 ~ 15 times

NOTES: 1. Item from (2) through (10) are initialized to “0” after RAM clear.

2. Ifthedistanceis5.5morless, itisroundeddownandnodataisaddedtothememoryatpower

off.

3. If the count is 31 counts or less, it is rounded down and no data is added to the memory at

power off.

4. If the driving time is 27 sec. or less, it is rounded down and no data is added to the memory

at power off.

5. When a sent command results in an error, the same number as the data capacity of the

command is counted by byte.

6-4

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6.2 SELF TEST MODE

6. DIAG. TEST OPERATION

2) Parameters

Contents

: PC-850

: PC-8

Item

PC-850

PC-8

(11) Character code selection

: No slash used.

: Slash used.

Font zero selection

AUTO

: Automatic selection

(12) Control code selection

ESC LF NUL : ESC LF NUL mode

{ }

1B 1C 1D

: Mainframe mode

: Manual mode

TRANS.

: Transmissive ribbon

(13) Ribbon type selection

NON TRANS. : Non-transmissive ribbon

-50.0 mm to +50.0 mm

(14) Feed length fine adjustment

(19) (PC), (KEY)

-50.0 mm to +50.0 mm

-9.9 mm to +9.9 mm

-10 step to +10 step

(15) Cut/strip position fine adjustment

(20) (PC), (KEY)

(16) Back feed length fine adjustment

(21) (PC), (KEY)

(17) Print tone fine adjustment

(22) (Thermal transfer) (PC), (KEY)

(18) Print tone fine adjustment

(23) (Thermal direct) (PC), (KEY)

-99.5 mm to +99.5 mm

(24) X axis fine adjustment

(25) Ribbon Motor

+15 step to +0 step

1: Strip wait status is not sent to the PC.

2: Strip wait status is sent to the PC.

0.0 V to 4.0 V

(26) Strip wait status

(27) Threshold manual fine

adjustment for the black mark

sensor

0.0V to 4.0 V

(28) Threshold manual fine

adjustment for the feed gap

sensor

TYPE 1: Windows code

TYPE 2: Original code

(29) Kanji code type

(not supported by QQ/QP

models.)

20H to FFH

(30) Euro font code setting

(31) Stacker

OFF: No stacker

ON: with stacker

(not supported by QQ/QP

models.)

(32) Transmission Control Mode

DTR: READY/BUSY (DTR) protocol (DTR/DSR)

RTS: READY/BUSY (RTS) protocol (RTS/CTS)

ON: The printer will restore to the initial status.

OFF: The printer will not restore to the initial status.

(33) Reset selection when the

INPUT • PRIME signal is ON.

6-5

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EM18-33010A

(Revision Date Jan. 13, ’95)

6.2 SLEF TEST MODE

6. DIAG. TEST OPERATION

6.2.2 Automatic Diagnostic Printing

The data from 1 to 9 on a sample print is printed.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

Press the [PAUSE] key.

R I B B O N

T R A N S M I S S I V E

Continued on Section 6.2.3

Head Broken Element Check.

Select the ribbon type from those

at the right by pressing the

[FEED] key or [RESTART] key.

NO RIBBON (No ribbon : Thermal direct)

TRANSMISSIVE

(Transmissive ribbon : Thermal transfer)

NO TRANS.

(Non-transmissive ribbon : Thermal transfer)

Press the [PAUSE] key.

Press the [FEED] key.

A U T O M A T I C D I A G N O S T I C

Press the [PAUSE] key.

The printer is checking or printing

the status

C H E C K I N G & P R I N T I N G

The result of the self test

is printed. After printing,

the initial display will be

shown.

NOTES: 1. If the automatic diagnosis printing results in an error, the printer will display the error

message and stop printing. The error status can be cleared by the [PAUSE] key,

however, the display will return to the initial display “<1> DIAGNOSTIC V1.0A”.

Printing is not automatically resumed.

2. Both label and tag paper can be used for printing.

6-6

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EM18-33010A

6. DIAG. TEST OPERATION

6.2 SELF TEST MODE

■ Sample Print

PROGRAM V1.0A FMRM0034801:2800

MASK

V1.0 FMRM0034901:B100

[Print Condition]

• Preset count

• Print speed

• Sensor

KANJI

0000:0000

: 1

0000:0000:0000:0000

: 127 mm/sec.

: No sensor

EEPROM

DRAM

CARD

1024KB

• Printing method : Thermal transfer

• Supply length : 50 mm

SENSOR1 00000000,10110011

SENSOR2 [H]3.1V [A]2.8V

[R]3.3V [T]2.4V

• Issuing mode

: Batch printing

(without rewinder)

[RANK]3

DIP SW

00000000,10001010

EXP.I/O OK

Fig. 6-2

1 PROGRAM/MASK ROM Check

PROGRAM V1.0

FMRM0034801

2800

Checksum

Part No. of ROM of software

Revision No.: Space or A to Z

Software version No.

ROM name

PROGRAM: Program ROM (Flash ROM)

MASK: Mask ROM (Character generator)

NOTES: 1. Software version No., part No. of ROM and checksum vary according to the software

version of PROGRAM/MASK ROM.

2. The last two digits of the checksum are usually 0.

2 KANJI ROM Check

KANJI

0000

KANJI ROM2 Checksum

KANJI ROM1 Checksum

0000

KANJI OUTLINE ROM4 Checksum

KANJI OUTLINE ROM3 Checksum

KANJI OUTLINE ROM2 Checksum

KANJI OUTLINE ROM1 Checksum

NOTES: 1. Checksum varies according to the software version.

2. When the KANJI ROM or KANJI OUTLINE ROM is not installed, the checksum

becomes “0000”.

3. The last two digits of the checksum are not 0.

6-7

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EM18-33010A

6. DIAG. TEST OPERATION

6.2 SELF TEST MODE

3 EEPROM Check

EEPROM

Read/write check

OK: Data in the check area can be properly

read/written.

NG: Data in the check area cannot be

properly read/written.

EEPROM: Backup memory

4 DRAM Check

DRAM

1024KB

Readable/writable area

DRAM: Image buffer memory or work memory

NOTE: If an error is detected during DRAM check, the display od readable/writable area will stop

when the error occurs.

5 Flash Memory Card Check

CARD

Format check

OK: Formatted

NG: Formatted improperly or no flash

memory card is inserted.

Flash memory card

6-8

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EM18-33010A

6. DIAG. TEST OPERATION

6.2 SELF TEST MODE

6 Sensor 1 Check

SENSOR1 0 0 0 0 0 0 0 0 , 1 0 1 1 0 0 1 1

Head up switch status

0: Head opened

1: Head closed

Fixed to 1

Cutter home position switch status

0: Home position

1: Other position

Rewind full sensor status

0: Normal

1: Excess

Slit sensor #1 (ribbon rewind) status

0: The detecting point is positioned

outside the slit.

1: The detecting point is positioned

inside the slit.

Slit sensor #2 (ribbon feed) status

0: The detecting point is

positioned outside the slit.

1: The detecting point is

positioned inside the slit.

Fixed to 0

Strip sensor status

0: Without label

1: With label

Ribbon end sensor status

0: Transmissive (with ribbon)

1: Non-transmissive (ribbon end)

Fixed to 0

6-9

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EM18-33010A

6. DIAG. TEST OPERATION

6.2 SELF TEST MODE

■ Print status content description of each sensor/switch

Sensor/Switch

Head up switch

Print status content description

Indicates whether the print head is opened or closed.

Cutter home position

switch

Indicates whether the cutter is at the home position or not.

Rewind full sensor

Indicates whether the media is wound to peak capacity on the built-

in take-up spool or not.

Slit sensor #1 (ribbon

rewind)

Controls ribbon motor rotation by detecting the slit on the ribbon

rewind motor and the ribbon feed motor. Indicates the position of

Slit sensor #2 (ribbon the slit sensor.

feed)

Strip sensor

Indicates the existence of label in strip mode. When no label is

detected (0), the subsequent label is issued, when a label is

detected(1),thesubsequentlabelwillnotbeissueduntilthecurrent

label is removed.

Ribbon end sensor

The display of the ribbon end sensor only shows whether the ribbon

is transmissive or non-transmissive. The status of the ribbon end

detection differs according to the parameter setting. The following

table shows the parameter settings in the parameter setting mode.

Type of ribbon

Non-transmissive

Transmissive

Ribbon end sensor

Transmissive

With ribbon

Ribbon end

With ribbon

Non-transmissive

7 SENSOR2 Check

SENSOR2

[H] 3.1V [A] 2.8V

Environmental temperature thermistor status:

0.0 ~ 5.0 V

Print head thermistor status: 0.0 ~ 5.0 V

[R] 3.3V [T] 2.4V

Feed gap sensor status: 0.0 ~ 5.0 V

Black mark sensor status: 0.0 ~ 5.0 V

[RANK 3]

Print head resistance rank: 0 ~ 15

6-10

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EM18-33010A

(Revision Date Jan. 13, ’95)

6.2 SELF TEST MODE

6. DIAG. TEST OPERATION

8 DIP SW Check

8 7 6 5 4 3 2 1

0 0 0 0 0 0 0 0

8 7 6 5 4 3 2 1

1 0 0 0 1 0 1 0

Pin No.

Status

DIP SW

DIP Switch 2

0: OFF (OPEN)

1: ON (SHORT)

DIP Switch 1

0: OFF (OPEN)

1: ON (SHORT)

NOTE: The DIP switch 1-7 is to be set to 0 (OFF:OPEN) regardless of setting item.

9 EXP. I/O Check

EXP. I/O

Loopback test

OK: The circuit has no problem.

NG: The circuit has a problem or loopback jig

is not attached.

Expansion I/O PC board

For the loopback test, connect jig as shown below and check HIGH output / HIGH input and

LOW output / LOW input.

300Ω x 5

Connector: FCN-781P024-G/P

9 10 11

300Ω

GND

Fig. 6-3

Vcc

6-11

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EM18-33010A

(Revision Date Jul. 03, ’97)

6.2 SELF TEST MODE

6. DIAG. TEST OPERATION

6.2.3 Head Broken Element Check

The printer automatically performs the head broken element check. The result of the head broken

element check is indicated in the display.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

Press the [PAUSE] key twice.

Press the [FEED] key twice.

T H E R M A L H E A D C H E C K

Press the [PAUSE] key.

Head broken element check

takes about 10 seconds.

C H E C K I N G

[

]

N O R M A L E N D

H E A D E R R O R

(See NOTE 1 and 2.)

Press the [PAUSE] key.

NOTES: 1. If the head broken element check results in ‘HEAD ERROR’, the print head must be

replaced after referring to Section 2.6 Replacing the Print Head.

2. After replacing the print head, clear the maintenance counter as described in Section

6.6.1 and perform a test print in Section 6.4 TEST PRINT MODE.

6-12

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

The following items are set in the parameter setting mode. The values set in this mode are printed on

the sample print of the maintenance counter. Setting procedure and functions are provided below.

Power off

Press the [PAUSE] key.

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

Z E R O F O N T

Press the [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

C O D E

A U T O

Press the [FEED] key.

Press the [PAUSE] key.

< >

2 P A R A M E T E R S E T

R I B B O N

T R A N S .

Press the [PAUSE] key.

F E E D A D J U S T

Press the [PAUSE] key.

C U T A D J U S T

+ 0 . 0 m m

Press the [PAUSE] key.

+ 0 . 0 m m

R I B B O N A D J < F W S >

+ 0

Press the [PAUSE] key.

R I B B O N A D J < B A K >

Press the [PAUSE] key.

B A C K F E E D A D J . + 0 . 0 m m

S T A T U S T Y P E

Press the [PAUSE] key.

X A D J U S T

+ 0 . 0 m m

S T A C K E R S Y S T E M

O F F

1 . 0 V

1 . 4 V

Press the [PAUSE] key.

T O N E A D J U S T < T >

+ 0

T H R E S H O L D R

Press the [PAUSE] key.

T O N E A D J U S T < D >

Press the [PAUSE] key.

T H R E S H O L D T

F O N T C O D E

P C - 8 5 0

Press the [PAUSE] key.

K A N J I C O D E

Press the [PAUSE] key.

T Y P E 1

E U R O C O D E

Press the [PAUSE] key.

D T R / R T S

Press the [PAUSE] key.

B O H

D T R

I N P U T P R I M E

Press the [PAUSE] key.

O N

6-13

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

■ Parameter Setting Mode Table

Mode Name

Function

FEED ADJUST

CUT ADJUST

Using this parameter the feed length is fine adjusted.

Using this parameter the cut position or strip position is fine adjusted.

BACK FEED ADJ.

Usingthisparameterthebackfeedlengthfromthecut/strippositiontothe

home position is fine adjusted.

X ADJUST

This setting is used to finely adjust print position in the X axis.

TONE ADJUST <T>

Using this parameter the print tone is fine adjusted. The longer the print

(Thermal transfer printing) pulse width, the darker the print tone becomes. The shorter, the lighter

the print tone becomes.

TONE ADJUST <D>

(Thermal direct printing)

FONT CODE

ZERO FONT

CODE

The character code either PC-850 or PC-8 is selected.

The font zero either 0 or ø is selected.

The command code out of AUTO, ESC/LF/NUL, or { } is selected.

Ribbon type either transmissive or non-transmissive is selected.

Using this parameter the torque of the ribbon motors is fine adjusted.

RIBBON

RIBBON ADJ <FWD>

(Ribbon feed motor)

RIBBON ADJ <BAK>

(Ribbon feed motor)

STATUS TYPE

Whether or not the strip wait status (05H) is sent in response to the status

request command from the PC is selectable.

STACKER SYSTEM

Use of the Stacker is selected.

(not supported by QQ/QP models.)

THRESHOLD R

THRESHOLD T

KANJI CODE

The threshold of the black mark sensor is manually fine adjusted.

The threshold of the feed gap sensor is manually fine adjusted.

Kanji code either Windows code or original code is selected.

(not supported by QQ/QP models.)

EURO CODE

DTR/RTS

EURO code is selected from 20H to FFH.

Transmission Control mode is selected from DTR and RTS.

Reset ON/OFF when the INPUT • PRIME signal on is selcted.

INPUT PRIME

6-14

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.1 Feed Length Fine Adjustment

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key.

F E E D A D J U S T

+ 0 . 0 m m

■ [FEED] key:

Pressing the [FEED] key one time

is a -0.5 mm change, up to -50.0

mm. (See NOTE 2.)

Press the [FEED] or

[RESTART] key to adjust

the feed length.

■ [RESTART] key: Pressing the [RESTART] key one

time is a +0.5 mm change, up to

+50.0 mm.

(See NOTE 1.)

(See NOTE 2.)

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key

at the same time.

Continued on Section 6.3.2

Cut/strip position fine adjustment.

NOTES: 1. Holding the [FEED] key or [RESTART]key down for more than 0.5 seconds enables

a fast forward.

2. Max. fine adjustment ±50.0 mm = Key fine adjustment value (± 50.0 mm) + PC fine

adjust ment value (± 50.0 mm)

When the value reaches the maximum, the value remains unchanged even if the

subsequent fine adjustment is performed.

3. A change feed value is stored in memory by pressing the [PAUSE] key.

6-15

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EM18-33010A

(Revision Date Jan. 13, ’95)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.2 Cut/Strip Position Fine Adjustment

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key twice.

C U T A D J U S T

Press the [FEED] or

+ 0 . 0 m m

■[FEED] key:

Pressing the [FEED] key one time

is a -0.5 mm change, up to -50.0

mm. (See NOTE 2.)

[RESTART] key to adjust

the feed length.

(See NOTE 1.)

■[RESTART] key: Pressing the [RESTART] key one

time is a +0.5 mm change, up to

+50.0 mm. (See NOTE 2.)

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key

at the same time.

Continued on Section 6.3.3

Back feed length fine adjutment.

NOTES: 1. Holding the [FEED] key or [RESTART]key down for more than 0.5 seconds enables

a fast forward.

2. Max. fine adjustment ±50.0 mm = Key fine adjustment value (±50.0 mm) + PC fine

adjustment value ( ± 50.0 mm)

When the value reaches the maximum, the value remains unchanged even if a

subsequent fine adjustment is performed.

3. A changed cut/strip position value is stored in memory by pressing the [PAUSE] key.

4. When using label with length of less than 38 mm, calculate the cut position fine

adjustment value using the expression provided on page 6-19.

6-16

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.3 Back Feed Length Fine Adjustment

Power off

Turn on the power while

hoding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key three times.

B C

A K F E E D A D J . + 0 . 0 m m

■ [FEED] key:

Pressing the [FEED] key one

timeisa-0.5mmchange, upto

-9.5 mm. (See NOTE 2.)

Press the [FEED] or

[RESTART] key to adjust

the feed length.

■ [RESTART] key: Pressing the [RESTART] key

one time is a +0.5 mm change,

(See NOTE 1.)

up to +9.5 mm. (See NOTE 2.)

Press the [FEED] key

and [RESTART] key

at the same time.

Press the [PAUSE] key.

Continued on Section 6.3.4

X axis fine adjustment.

NOTES: 1. Holding the [FEED] key or [RESTART]key down for more than 0.5 seconds enables

a fast forward.

2. Max. fine adjustment ±9.9 mm = Key fine adjustment value (± 9.5 mm) + PC fine

adjustment value (±9.9 mm)

When the value reaches the maximum, the value remains unchanged even if the

subsequent fine adjustment is performed.

3. A changed back feed value is stored in memory by pressing the [PAUSE] key.

6-17

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

■ Feed Length Fine Adjustment Example

+ 0.0 mm

Feed Direction

Fig. 6-4

Fig. 6-5

Fig. 6-6

- 10 mm

- 10.0 mm

+ 10 mm

+ 10.0 mm

■ Cut Position Fine Adjustment Example

Cut Position

+ 0.0 mm

Print Head

Tag Paper

Feed Direction

Black Mark

Fig. 6-7

Platen

- 12.0 mm

- 12 mm

Fig. 6-8

Fig. 6-9

+ 12 mm

+ 12.0 mm

6-18

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EM18-33010A

(Revision Date Aug. 25, ’95)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

■ When using a label with a length of less than 38 mm :

Case 1

Condition:

Issue command [ESC]XS, feed command [ESC]T and eject command [ESC]IB

are received.

Label pitch: 38.0 mm or less, with cut, feed gap sensor, cut position fine adjustment value ±

10 mm or less, and issue mode set to C (cut). When the above conditions are all met, the issue

operation in cut issue mode is as follows:

1 Head lifted → 2 Forward feed to the cut position → 3 Head lowered → 4 Cut →

5 Head lifted → 6 Backfeed to the home position → 7 Head lowered.

Case 2

Generally the minimum label length which is available in cut mode is 38.0 mm. When using a

label with a length of less than 38 mm, the edge of the label may be caught on the print head

during back feed to the print start position after cutting the label gap, causing a improper print

start position.

In this case set the cut position fine adjustment value after calculating the value using the

following formula so that the unprinted label returns to the correct print start position.

However, use of this method will leave one or two printed label(s) between the print head and

the cutter. Feed or print the label(s) to remove them.

(a) Formula for cut position the adjustment value

Cut position fine adjustment value

= (the number of labels left between the print head and the cutter) x (span of label)

= (32.8 mm/label length) x (span of label)

* Omit the decimals of the value obtained by dividing 32.8 mm by the label length for one

unit.

(example) Span of label : 30.0 mm

(32.8 mm/30.0 mm) x 30.0 mm = 1 x 30.0 mm = +30.0 mm

(b) Example

Print Head Position

Cut Position

32.8 mm

1 Idling

2 Printing the first label A is completed.

3 Label A is fed to the cut position and the front gap is cut.

4 Label B is fed in the reverse direction to the print start

position.

5 Printing the second label B is completed.

6 Label B is fed to the cut position and the front gap is cut.

7 Label C is fed in the reverse direction to the print start

position.

8 To take away label B, label C is fed.

9 Label C is fed to the cut position and the front gap is cut.

0 Label D is fed in the reverse direction to the print start

position.

Print Satrt Position

Fig. 6-10

6-19

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EM18-33010A

(Revision Date Jul. 28, ’94)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

■ Strip Position Fine Adjustment Example

Print Head

Label

+ 0.0 mm

Platen

Strip Shaft

Fig. 6-11

Fig. 6-12

Fig. 6-13

Backing Paper

+ 3.0 mm

Print Head

+ 3.0 mm

Platen

Strip Shaft

Backing Paper

Print Head

- 3.0 mm

Platen

Strip Shaft

Backing Paper

NOTE: Theprintstoppositionwhenprintingthelabelinstripmodevariesaccordingtolabellength

as the strip mode printing stops so that the edge of the strip shaft is 4 mm from the middle

of the gap. This is because the gap length is programmed as 2mm. When the gap length

is 5 mm or more, the effective print length should be set to the value obtained by

subtracting2mmfromthelabelpitch, thatis, setthegaplengthto2mm. Iftheprintformat

hangs over the gap as a result, correct the print start position. If the print stop position is

improper, refer to Section 6.3.2 and make a fine adjustment.

4 mm

3 mm

Label

2 mm

Platen

Fig. 6-14

Strip Shaft

Backing Paper

6-20

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

■ Back Feed Length Fine Adjustment Example

+ 0.0 mm

Feed Direction

Fig. 6-15

Print start position

+3.0 mm

Fig. 6-16

Fig. 6-17

-3.0 mm

6-21

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.4 X Axis Fine Adjustment

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key four times.

X A

D J U S T

Press the [FEED] or

+ 0 . 0 m m

■ [FEED] key:

Pressing the [FEED] key one

timeisa-0.5mmchange,upto

-99.5 mm. (See NOTE 2.)

[RESTART] key to fine

adjust the print position

along the X axis.

■ [RESTART] key: Pressing the [RESTART] key

one time is a +0.5 mm change,

(See NOTE 1.)

upto+99.5mm. (SeeNOTE2.)

Press the [FEED] key

and [RESTART] key

at the same time.

Press the [PAUSE] key.

Continued on Section 6.3.5

Print tone fine adjustment.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. Max. fine adjustment ± 99.5 mm = X axis value

When the value reaches the maximum, the value remains unchanged even if the

subsequent fine adjustment is performed.

3. A changed X axis is stored in memory by pressing the [PAUSE] key.

6-22

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

■ X Axis Fine Adjustment Example

Feed direction

Top first printing

+ 0.0 mm

ABC

Fig. 6-18

Fig. 6-19

Fig. 6-20

Bottom first printing

-50.0 mm

ABC

+ 50.0 mm

+50.0 mm

ABC

NOTES: 1. The X axis fine adjustment is performed to fine adjust the X axis of the drawing in the

left or right direction.

2. Adjust the X axis in the effective print range. (After the value reaches the coordinate

“0”, the value remains unchanged even if the subsequent fine adjustment is

performed in the negative direction.)

3. X axis fine adjustment cannot be used in self test mode or test printing.

6-23

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EM18-33010A

(Revision Date: Jan. 14 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.5 Print Tone Fine Adjustment

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . 0 A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key five times.

T O N E A D J U S T < T >

(Thermal transfer printing fine adjustment)

+ 0

■ [FEED] key:

Pressing the [FEED] key one

time is a -1 step change, up to

-10 steps. (See NOTE 2.)

Press the [FEED] or

[RESTART] key to adjust

the feed length.

■ [RESTART] key: Pressing the [RESTART] key

one time is a +1 step change,

(See NOTE 1.)

upto+10steps. (SeeNOTE2.)

Press the [PAUSE] key.

(See NOTE 3.)

(Thermal direct printing fine adjustment)

< >

T N

O E A D J U S T

+ 0

■ [FEED] key:

Pressing the [FEED] key one

time is a -1 step change, up to

-10 steps. (See NOTE 2.)

Press the [FEED] or

[RESTART] key to fine

adjust the print tone.

(See NOTE 1.)

■ [RESTART] key: Pressing the [RESTART] key

one time is a +1 step change,

upto+10steps. (SeeNOTE2.)

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key

at the same time.

Continued on Section 6.3.6

Character code selection.

NOTES: 1 Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed print tone value is stored in memory by pressing the [PAUSE] key.

3. Fine adjustment value equals to the sum of the values set by the PC command and

system mode (key operation) and each max. value is ± 10 step. However, the upper

limitoftheadjustmentvalueisdecidedaccordingtotheprintspeedtoprotecttheprint

head. If the set value exceeds the following upper limit, it is automatically corrected

to the proper value.

Upper Limit: 3”/sec.: +10 step, 5’’/sec.: +5 step, 8”/sec,: +2 step

6-24

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.6 Character Code Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key seven times.

F O N T C O D E

P C - 8 5 0

• PC-850

• PC-8

Select either character code with

the [FEED] key or [RESTART]

key. (See NOTE 1.)

Press the [FEED] key

and [RESTART] key

at the same time.

Press the [PAUSE] key.

Continued on Section 6.3.7

Font zero selection.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed font code is stored in memory by pressing the [PAUSE] key.

6-25

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EM18-33010A

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.7 Font Zero Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key eight times.

Z E R O F O N T

• 0 (without slash)

• ø (with slash)

Select either zero font with the

[FEED] key or [RESTART]

key. (See NOTE 1.)

Press the [FEED] key

and [RESTART] key

at the same time.

Press the [PAUSE] key.

Continued on Section 6.3.8

Control code selection.

NOTES: 1. Holding the [FEED] key or [RESTART]key down for more than 0.5 seconds enables

a fast forward.

2. A changed zero font is stored in memory by pressing the [PAUSE] key.

6-26

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EM18-33010A

SVO8A1002 : Jan. 19, '98

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.8 Control Code Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key nine times.

C O D E

A U T O

• AUTO: (Automatic selection)

Select control code with the

[FEED] key or [RESTART]

key. (See NOTE 1.)

• ESC, LF, NUL: (Manual selection)

• { , , } : (Manual selection)

• MANUAL: (control codes should be specified.)

When {MANUAL} is

selected, go to A

on the next page.

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key

at the same time.

Continued on Section 6.3.9

Ribbon type selection.

NOTES: 1. Holding the [FEED] key or [RESTART]key down for more than 0.5 seconds enables

a fast forward.

2. A changed control code is stored in memory by pressing the [PAUSE] key.

3. When “AUTO”, “ESC, LF, NUL”, or “{, ,}” is selected, be sure to select the Non-

transmissive ribbon in the ribbon type selection operation.

4. When “MANUAL” is selected, be sure to specify all the control codes 1 to 3. Failure

to do this disables selection of “MANUAL”.

6-27

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EM18-33010A

SVO8A1002 : Jan. 19, '98

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

Change the control code.

O E

C D

M A N U A L

Press the [PAUSE] key.

C N

O T L O L C O D E 1

Set the control code 1. (equivalent to ESC, {.)

1 B

1 C

1 D

Press the [PAUSE] key.

C O N T R O L C O D E 2

Press the [PAUSE] key.

Set the control code 2. (equivalent to LF, .)

Set the control code 3. (equivalent to NUL, }.)

C O N T R O L C O D E 3

Go to B on the previous page.

NOTES: Refer to the following for the selection of the control codes 1 to 3.

(RESTART)

(FEED)

0 0

(FEED)

1 A

(FEED)

1 B

(FEED)

C O N T R O L C O D E 1

(RESTART)

C O N T R O L C O D E 1

(RESTART)

C O N T R O L C O D E 1

(RESTART)

C O N T R O L C O D E 1

1 C

(FEED)

(RESTART)

C O N T R O L C O D E 1

F F

6-28

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EM18-33010A

(Revision Date Jun. 28, ’96)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.9 Ribbon Type Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key ten times.

R I B B O N

T R A N S .

• Transmissive ribbon

Transmissive: With ribbon

Non-transmissive: Ribbon end

Select either ribbon type with

the [FEED] key or [RESTART]

key. (See NOTE 1 and 2.)

• Non-Transmissive ribbon

Transmissive:

Ribbon end

Non-transmissive: With ribbon

Press the [PAUSE] key.

Press the [RESTART]

key. (See NOTE 3.)

Continued on Section 6.3.10

Ribbon Motor Drive Voltage

Fine Adjustment

NOTES: 1. Holding the [FEED] key or[RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. Non-transmissive (NON TRANS.) ribbon cannot be used so the ribbon type must be

set to transmissive (TRANS.) ribbon.

3. A changed ribbon type is stored in memory by pressing the [PAUSE] key.

6-29

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EM18-33010A

(Revision Date Jun. 28, ’96)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.10 Ribbon Motor Drive Voltage Fine Adjustment

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key eleven times.

(Ribbon feed motor voltage fine adjustment)

R I B B O N A D J

F W D

+ 0

Press the [FEED] or

[RESTART] key to fine

adjust the feed motor

voltage. (See NOTE 1.)

■ [FEED] key:

Pressing the [FEED] key one time is a

-1 step change, up to -15 steps.

(See NOTE 2.)

■ [RESTART]key: Pressingthe[RESTART]keyonetime

is a -1 step change, up to -15 steps.

(See NOTE 2.)

Press the [PAUSE] key.

(See NOTE 3.)

(Ribbonrewindmotorvoltagefineadjustment)

R I B B O N A D J

B A K

+ 0

■ [FEED] key:

Pressing the [FEED] key one time is a

-1 step change, up to -15 steps.

(See NOTE 2.)

Press the [FEED] or

[RESTART] key to fine

adjust the rewind motor

voltage. (See NOTE 1.)

■ [RESTART]key: Pressingthe[RESTART]keyonetime

is a -1 step change, up to -15 steps.

(See NOTE 2.)

Press the [FEED] key

and [RESTART] key

at the same time.

NOTES: 1. Holding the [FEED] key or[RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. Max. fine adjustment -15 steps = Key fine adjustment value (-15 steps) + PC fine

adjustment value (-15 steps)

When the value reaches the maximum, the value remains unchanged even if the

subsequent fine adjustment is performed.

3. A changed motor voltage value is stored in memory by pressing the [PAUSE] key.

4. One step corresponds to 5% of the standard voltage and up to 75% of the voltage

can be decreased.

6-30

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EM18-33010A

(Revision Date Dec. 10, ’96)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.11 Strip Wait Status Setting

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key thirteen times.

S T A T U S T Y P E

Press the [FEED] key or

[RESTART] key to select

the strip wait status.

■ [FEED] key:

Status type 2: A strip wait status is sent.

■ [RESTART]key:

Status type 1: A strip wait status is not sent.

Press the [PAUSE] key.

(See NOTE 1.)

Press the [FEED] key and

[RESTART] key at the same

time. (See NOTE 1.)

NOTE:

When the status type 1 is selected, the printer will send (00H) in response to the status

request command sent from the PC while a label stays at the strip sensor (when idling,

after feeding, or all printing finished).

When the status type 2 is selected, the printer will send (05H) in response to the status

request command sent from the PC while a label stays at the strip sensor (when idling,

after feeding, or all printing finished.)

If the status request command is sent during printing, the printer will always send (05H)

regardless of the setting.

6-31

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EM18-33010A

SVO8A1002 : Jan. 19, '98

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.12 Stacker Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [PAUSE] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key fourteen times.

S T A C K E R S Y S E M

O F F

■ [FEED] key:

ON: Stacker is used.

Press the [FEED] key or

[RESTART] key to select

ON or OFF to the stacker.

■ [RESTART] key:

OFF: Stacker is not used.

Press the [PAUSE] key.

Continued on Section

6.3.13 Threshold Manual

Fine Adjustment for the

Black Mark Sensor.

Press the [FEED] key

and [RESTART] key at

the same time.

NOTE:

1. Holding the [FEED]key or [RESTART]key down for more than 0.5 seconds enables

a fast forward.

2. A changed Stacker selection is stored in memory by pressing the [PAUSE] key.

6-32

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.13 Threshold Manual Fine Adjustment for the Black Mark Sensor

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [PAUSE] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key fifteen times.

T H R E S H O L D R

Press the [FEED] key or

1 . 0 V

■ [FEED] key:

[RESTART] key to fine

adjust the black mark

sensor manual threshold.

Pressing the [FEED] key onetime is a -0.1V

change, up to 0.0V

■ [RESTART] key:

Pressing the [RESTART] key onetime is a

+0.1V change, up to 4.0V.

Press the [PAUSE] key.

Continued on Section

6.3.14 Threshold Manual

Fine Adjustment for the

Feed Gap Sensor.

Press the [FEED] key

and [RESTART] key at

the same time.

NOTES: 1. Holding the [FEED]key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed threshold fine adjustment value is stored in memory by pressing the

[PAUSE] key.

3. The above operations do not require any more threshold setting.

6-33

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.14 Threshold Manual Fine Adjustment for the Feed Gap Sensor

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [PAUSE] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key sixteen times.

T H R E S H O L D T

Press the [FEED] key or

1 . 4 V

■ [FEED] key:

Pressingthe[FEED] keyonetimeisa-0.1V

change, up to 0.0V

[RESTART] key to fine

adjust the feed gap sensor

manual threshold.

■ [RESTART] key:

Pressing the [RESTART] key onetime is a

+0.1V change, up to 4.0V.

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key at

the

same time.

Continued on Section

6.3.15 Kanji Code

Selection.

NOTES: 1. Holding the [FEED]key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed threshold fine adjustment value is stored in memory by pressing the

[PAUSE] key.

3. The above operations do not require any more threshold setting.

6-34

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EM18-33010A

(Revision Date: Jan. 14 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

■ How To Calculate Theshold Fine Adjustment Value

If the following cases occurred, threshold value for the paper sensors should be fine adjusted after

referring to the next page.

Case 1:

When using tag paper, the black mark and the print area are distinguished from each other by the 1.5V

or more difference of sensor output voltage. If a low-sensitive sensor is installed in the printer, it may

not detect 1.5V or more difference between the black mark and the print area. This may cause the

printer to feed over one and a half tags, and then stop with “PAPER JAM” displayed.

Case 2:

The presence and lack of label are distinguished from each other by the reflective sensor voltage.

When the voltage is more than 1.5V, it is regarded as the presence of paper. And less than 1.5V is

regarded as the paper end. If a low-sensitive-sensor is used, 1.5V or more may not be detected at

the backing paper since the reflectance of backing paper is low. In such case, more than 5mm-long

gap is regarded as the no paper. And trying to print or feed the label when the sensor stops at the gap

results in a NO PAPER error. This problem tends to occur when using labels with thin backing paper.

Case 3:

If the reflective sensor’s output voltage when detecting no paper is 1.5V or more, the sensor does not

recognize the actual paper end during printing. Accordingly, the printer continues to print despite of

the paper end. This problem may occur on printers of which the resistors on the CPU PCB have been

changed according to the Technical Information #SVM7A1010/1 (issued on April 16, 1997).

Case 4:

When using perforated fanfold labels, the transmissive sensor mistakes the perforation on the gap for

a print area, resulting in a PAPER JAM error.

Case 5:

When using such a particular label stock that a black mark is printed on every two or three gaps, the

sensor detects three different voltages at the label, unmarked gap and black mark, respectively. The

sensor cannot distinguish the unmarked gap from the black mark, so the printer stops with displaying

“PAPER JAM”.

6-35

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EM18-33010A

(Revision Date: Jan. 14 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

NOTE: The following operation cannot be performed unless the sensor type is changed by the issue

command or feed command.

(1) UsingthesensoradjustmentinDiag.mode,measurethesensorvoltageatthefollowingfourpoints.

Label:

Print area Backing paper

Tag paper: Print area Black mark

Example:

[ R E F L E C T I V E ]

2 . 8 V

[ T R A N S M I S S I V E ] 4 . 1 V

(2) Using the following formula, calculate the threshold from the measured voltage:

When using labels (transmissive sensor):

Threshold = (Max. voltage at the backing paper) - (Voltage at the print area) - 0.7V

e.g.) 2.0V = 4.2V - 1.5V - 0.7V

When using perforated labels (transmissive sensor):

Threshold = (Max. voltage at the backing paper) Min. voltage at the backing paper

Max. voltage at the backing paper

e.g.) 2.2V = 4.4V - (2.8V/2) - (1.6V/2)

When using labels with black marks (reflective sensor):

Threshold = (Min. voltage at the print area) - (Min. voltage at the black mark)

e.g.) 0.4V = (1.5V - 0.7V)/2

Backing Parper

Label

Black Mark

Label gap

Label

Perforation

Backing Paper

(4.4 V)

(2.8 V)

(1.5 V)

(0.7 V)

6-36

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EM18-33010A

(Revision Date: Jan. 14 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.15 Kanji Code Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [PAUSE] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key 17 times.

K A N J I C O D E

Y P E 1

Select either code with the

[FEED] key or

[RESTART] key.

■ Windows code

■ Original code

Press the [FEED] key and

[RESTART] key at the

same time.

Press the [PAUSE] key.

Continued on Section

6.3.16 Euro Font Code

Selection.

NOTES: 1. Holding the [FEED]key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed Kanji code is stored in memory by pressing the [PAUSE] key.

6-37

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EM18-33010A

(Revision Date: Aug. 5 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.16 Euro Font Code Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [PAUSE] key.

< >

2 P A R A M E T E R S E T

Press the [PAUSE] key 18 times.

E U R O

C O D E

B O H

•20H

Select the Euro font code

with the [FEED] key or

[RESTART] key.

[RESTART] key ↑↓ [FEED] key

•FFH

Press the [PAUSE] key.

Continued on Section

6.3.17 Transmission

Control Mode Selection

Press the [PAUSE] key

and [RESTART] key at

the same time.

NOTES: 1. Holding the[FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed Euro font code is stored in memory by pressing the [PAUSE] key.

6-38

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.17 Transmission Control Mode Selection

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

1 . O A

< 1 > D I A G N

I C .

O S T

Press the [FEED] key.

< 2 > P A R A M

S E T

E T E

Press the [PAUSE] key 19 times.

D T R

D T R / R T S

Select the Transmission Control

Mode with the [FEED] key

or [RESTART] key.

• DTR: READY/BUSY (DTR) protocol

(DTR/DSR)

• RTS: READY/BUSY (RTS) protocol

(RTS/CTS)

Press the [PAUSE] key.

Press the [FEED] key and

[RESTART] key at the

same time.

Continued on Section 6.3.18

Reset Selection when the

INPUT • PRIME Signal is ON.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enable.

2. A changed Transmission Control Mode is memory by pressing the [PAUSE] key.

6-39

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6. DIAG. TEST OPERATION

6.3 PARAMETER SETTING MODE

6.3.18 Reset Selection when the INPUT • PRIME Signal is ON.

Reset ON/OFF when the INPUT • PRIME signal ON is selected.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

1 . O A

I C . V

< 1 > D I A G N

O S T

Press the [FEED] key.

< 2 > P A R A M

R S E T

E T E

Press the [PAUSE] key 20 times.

O N

I N P U T P R

I M E

Select the "Reset ON/OFF

when the INPUT • PRIME

signal is ON" with the [FEED] key

or [RESTART] key.

• ON: The printer will restore to the initial status.

• OFF: The printer will not restore to the initial status.

Press the [PAUSE] key.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enable.

2. A changed “Reset ON/OFF when the INPUT • PRIME signal is ON” is stored in memory by

pressing the [PAUSE] key.

6-40

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EM18-33010A

(Revision Date Feb. 07, ’97)

6.4 TEST PRINT MODE

6. DIAG. TEST OPERATION

6.4 TEST PRINT MODE

Test print mode contains normal test print and process test print.

6.4.1 Normal Test Print

Five kinds of test prints are provided in the test print mode. When performing the test print, 7

parameters should be set. The default parameter at power on is as below:

• ISSUE COUNT : 1

• PRINT SPEED : 5 inch/sec.

• SENSOR

• RIBBON

• TYPE

: Transmissive sensor

: Transmissive ribbon

: Batch (without cut)

• LABEL LENGTH : 76 mm

• PAPER FEED : Feed

Operating procedure for the test mode is provided below.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key twice.

From C on

the next page.

< >

3 T E S T P R I N T

Press the [PAUSE] key.

P R I N T C O N D I T I O N

Press the [FEED] key

and [RESTART] key at

the same time.

ISSUE COUNT

PRINT SPEED

SENSOR

Press the

[FEED] key or [RESTART]

[RESTART]

key.

Press the

Select "Print Condition"

by pressing the

[PAUSE] key.

key.

RIBBON

TYPE

(See NOTE 1.)

LABEL LENGTH

PAPER FEED

Continued

on section

6.4.2

Process

Test Print.

Set the print count

To A .

I S S U E C O U N T

To be continued on

B of the next page.

6-41

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EM18-33010A

6. DIAG. TEST OPERATION

6.4 TEST PRINT MODE

From B of the preceding page.

5000 (Print count 5000)

1000 (Print count 1000)

500 (Print count 500)

100 (Print count 100)

Set the print count from those at the

right by pressing the [FEED] key or

[RESTART] key. (See NOTE 2.)

Press the [FEED] key

and [RESTART] key

at the same time.

(Print count 50)

(Print count 10)

(Print count 5)

(Print count 3)

(Print count 1)

Press the [PAUSE] key. (See NOTE 3.)

Set the print speed

To C of the

preceding page.

P R I N T S P E E D

5 i n c h / s

Select the print speed from those at

the right by pressing the [FEED]

key or [RESTART] key.

Press the [FEED] key

and [RESTART] key

at the same time.

3 inch/sec.

5 inch/sec.

8 inch/sec.

Press the [PAUSE] key. (See NOTE 3.)

To C of the

preceding page.

Set the sensor type

S E N S O R

T R A N S M I S S I V E

Select the sensor type from

NONE

(consecutive form)

Press the [FEED] key

and [RESTART] key

at the same time.

those at the right by pressing

the [FEED] key or [RESTART]

key. (See NOTE 2 and 4.)

REFLECTIVE

(black mark sensor)

TRANSMISSIVE

(feed gap sensor)

To C of the

preceding page.

Press the [PAUSE] key. (See NOTE 3.)

Set the ribbon type

R I B B O N

T R A N S M I S S I V E

NO RIBBON

(No ribbon: Thermal direct)

Select the ribbon type from

those at the right by pressing

the [FEED] key or [RESTART]

key. (See NOTE 2, 5 and 9.)

TRANSMISSIVE

(Transmissive ribbon:

Thermal transfer)

NO TRANS.

(Non-transmissive ribbon:

Thermal transfer)

Press the [PAUSE] key. (See NOTE 3.)

Press the [FEED] key and

[RESTART] key at the same

time.

To be continued on

B of the next page.

To C of the preceding page.

6-42

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EM18-33010A

6. DIAG. TEST OPERATION

6.4 TEST PRINT MODE

From B of the preceding page.

Set the issue mode type

T Y P E

[ S ] N O C U T T I N G

Select the issue mode type from

those at the right by pressing

the [FEED] key or [RESTART]

key. (See NOTE 2.)

[S] Standard mode

(Batch printing without cut)

[C] Auto-cut mode

(Issue and cutting)

Press the [FEED] key

and [RESTART] key

at the same time.

[H] Strip mode

(On-demand printing

without cut)

Press [PAUSE] key. (See NOTE 3.)

To C of the

preceding page.

Set the label length

L A B E L L E N G T H

7 6 m m

Select the label length from

999 (Label length 999 mm)

998 (Label length 998 mm)

997 (Label length 997 mm)

those at the right by pressing

the [FEED] key or [RESTART]

key. (See NOTE 6 and 7.)

(Label length 7 mm)

(Label length 6 mm)

(Label length 5 mm)

Press the [FEED] key

and [RESTART] key

at the same time.

Press the [PAUSE] key. (See NOTE 3.)

Set the media feed

To C of the

preceding page.

P A P E R F E E D

PAPER FEED

Select the media feed from those

at the right by pressing the

[FEED] key or [RESTART] key.

(See NOTE 2.)

PAPER NO FEED

Press the [FEED] key

and [RESTART] key

at the same time.

Press the [PAUSE] key. (See NOTE 3.)

Press the [PAUSE] key. (Feed one media.)

To C of the

preceding page.

To be continued on

B of the next page.

6-43

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EM18-33010A

(Revision Date Feb. 07, ’97)

6.4 TEST PRINT MODE

6. DIAG. TEST OPERATION

From B of the preceding page.

< 3 > T E S T P R I N T

Press the [PAUSE] key.

P R I N T C O N D I T I O N

From A of the

preceding page.

SLANT LINE (1 DOT)

SLANT LINE (3 DOT)

CHARACTERS

BAR CODE

NON-PRINTING

FACTORY TEST PATTERN

AUTO PRINT (TRANS.)

Process test print/

Select the test print from

those at the right by

pressing the [FEED] key

or [RESTART] key.

Transmissive sensor

AUTO PRINT (REFLECT.)

Process test print/

Reflective sensor

A designated number of

test prints are issued when

pressing the [PAUSE] key.

(See NOTE 8.)

Press the [FEED] key

and [RESTART] key at

the same time.

< 3 > T E S T P R I N T

Press the [PAUSE] key.

NOTES: 1. When there is no change to the print condition, select one of the test print options to issue the test

print.

2. Holdingthe[FEED]keyor[RESTART]keydownformorethan0.5secondsenablesafastforward.

3. A selected print condition is activated when the [PAUSE] key is pressed.

4. When the feed gap sensor is selected, the gap between labels becomes 3mm long.

5. Non-transmissive (NON TRANS.) ribbon cannot be used so the ribbon type must be set to

transmissive (TRANS.) ribbon or no ribbon.

6. A label size greater than the image buffer length cannot be designated. The image buffer length

differs according to memory size. If designated, the printer prints in the image buffer, or the printer

stops because of an error.

7. Pressing the [FEED] key changes the label length -1 mm, pressing the [RESTART] key changes

+1 mm.

8. When an error occurs during a test print, the error message is displayed and printing is stopped.

The error is cleared by pressing the [PAUSE] key and the display shows “<3> TEST PRINT”.

Printing is not automatically resumed after the error is cleared.

6-44

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EM18-33010A

(Revision Date Feb. 07, ’97)

6.4 TEST PRINT MODE

6. DIAG. TEST OPERATION

9. WhenthetransmissiveribbonisselectedandDIPSW. 1-1issettoON,andthespace

areaisalso20mmormore, theprinterautomaticallyentersribbonsavingprintmode.

10. When “AUTO PRINT” is selected, 5 pcs. of the 3-dot slant line labels, bar code labels

and character labels are printed respectively after one label is fed.

■ Test Print Sample

• Slant line (1 dot)

• Slant line (3 dot)

Fig. 6-21

Fig. 6-22

• Characters

• Bar code

Fig. 6-23

• Factory Test Pattern

Fig. 6-24

Fig. 6-25

6-45

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EM18-33010A

(Revision Date Jan. 13, ’95)

6.4 TEST PRINT MODE

6. DIAG. TEST OPERATION

6.4.2 Process Test Print

In the process test print, the test print is automatically performed on the following conditions.

Parameter setting and print tone fine adjustment value is ignored.

• OPERATION

: One label feed, 3-dot slant line print, bar code print, character print

• ISSUE COUNT : 5 labels each

• PRINT SPEED : 8 inches/sec.

• SENSOR

: Transmissive sensor (feed gap sensor) or reflective sensor (black mark

sensor)

• RIBBON

: Transmissive ribbon

: Batch (without cut)

• TYPE

• LABEL LENGTH: 76 mm

• PRINT TONE FINE ADJUSTMENT VALUE : + 0

Operating procedure for the test mode is provided below.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key twice.

From C on

the next page.

< >

3 T E S T P R I N T

Press the [PAUSE] key.

P R I N T C O N D I T I O N

Press the [RESTSRT]

key.

Press the [RESTART] key.

To A of the

preceding page.

After feeding one label, slant

lines (3 dots) are printed on 5

labels.

A U T O P R I N T ( R E F L E C T . )

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key

at the same time.

[Bar codes are printed on 5 labels.]

To be continued on

B of the next page.

To C of the

preceding page.

6-46

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EM18-33010A

(Revision Date Jan. 13, ’95)

6.4 TEST PRINT MODE

6. DIAG. TEST OPERATION

From B of the next page.

A U T O P R I N T ( R E F L E C T .)

Press the [PAUSE] key.

[Characters are printed on 5 labels.]

< 3 > T E S T P R I N T

Press the [PAUSE] key.

From A of the

preceding page.

A U T O P R I N T ( T R A N S . )

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key at

the same time.

After feeding one label,

slant lines (3 dots) are

printed on 5 labels.

To C of the

preceding page.

A U T O P R I N T ( T R A N S . )

Press the [PAUSE] key.

[Bar code are printed on 5 labels. ]

A U T O P R I N T ( T R A N S . )

Press the [PAUSE] key.

Press the [FEED] key

and [RESTART] key at

the same time.

[Characters are printed on 5 labels.]

To C of the

preceding page.

< 3 > T E S T P R I N T

6-47

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EM18-33010A

(Revision Date Jul. 08, ’94)

6.5 SENSOR SETTING MODE

6. DIAG. TEST OPERATION

6.5 SENSOR SETTING MODE

Thermistor check and black mark/feed gap sensor settings are provided in the sensor setting mode.

The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode.

6.5.1 Thermistor Check

Thermistor check should be performed to check the environmental temperature and print head

temperatureaftertheexcessheadtemp. erroroccursorbatchprintingisperformedforalongtime.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key three times.

< 4 > S E N S O R A D J U S T M E N T

Press the [PAUSE] key.

[HEAD]

[AIR]

2.5 V

2.0 V

[ H E A D ] 2 . 5 V [ A I R ] 2 . 0 V

Thermistor status

(0.0 ~ 5.0 V)

Environmental

temperature

Press the [FEED] key

and [RESTART] key

at the same time.

Thermistor status

(0.0 ~ 5.0 V)

Print head

NOTE: Since the thermistor is supervised every 200 ms while displaying the status, the display

could vary.

6-48

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EM18-33010A

(Revision Date Jul. 08, ’94)

6.5 SENSOR SETTING MODE

6. DIAG. TEST OPERATION

6.5.2 Black Mark Sensor Adjustment

Black mark sensor setting should be performed after replacing the CPU PC board or changing the

tag paper to other maker’s one, or when a paper feed error occurs.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key three times.

< 4 > S E N S O R A D J U S T M E N T

Press the [FEED] key

and [RESTART] key

Press the [PAUSE] key twice.

at the same time.

[ R E F L E C T I V E ]

2 . 8 V

The former value is displayed.

Set the tag paper so that

the black mark sensor can

detect the white part of the

tag paper. (See NOTE 1.)

Tag paper

Black Mark

White part

Black Mark

Holding the [FEED] key or

[RESTART] key down until

an asterisk ( * ) is displayed.

(More than 3 seconds.)

Black Mark Sensor

Aligh the white part of the

TEC specified tag paper with

the black mark sensor.

Ex)

[ R E F L E C T I V E ]

3 . 8 V *

(See NOTE 2.)

Indicates adjustment complete.

Press the [PAUSE] key for

Feed Gap Sensor Adjustment.

NOTES: 1. Make sure to adjust the black mark sensor using the white part of the tag paper as

a criterion. Though an adjustment can be performed with the black mark, it may

cause a paper jam error.

2. Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor

is displayed up to 5.0 V.

6-49

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EM18-33010A

(Revision Date: Jan. 14, ’98)

6.5 SENSOR SETTING MODE

6. DIAG. TEST OPERATION

6.5.3 Feed Gap Sensor Adjustment

Feed gap sensor setting should be performed after replacing the CPU PC board or changing the

label to other maker’s one, or when a paper feed error occurs.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key three times.

< 4 > S E N S O R A D J U S T M E N T

Press the [PAUSE] key three times.

Press the [FEED] key

and [RESTART] key

at the same time.

[ T R A N S M I S S I V E ] 2 . 3 V

The former value is displayed.

Set the label so that the

feed gap sensor can detect

the backing paper (no

label). (See NOTE 1.)

Backing

Paper

Label

Holding the [FEED] key or

[RESTART] key down until

an asterisk ( * ) is displayed.

(More than 3 seconds.)

Feed Gap Sensor

* Align the backing paper of the TEC

specified label with the feed gap

sensor.

Ex)

(See NOTE 2.)

[ T R A N S M I S S I V E ] 4 . 1 V *

Indicates adjustment complete.

Press the [PAUSE] key for

Paper End Setting for

Black Mark Sensor.

NOTES: 1. Make sure to adjust the feed gap sensor using the backing paper with no label as a

criterion. Though an adjustment can be performed with the label, it could cause a

paper jam error.

2. Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor

is displayed up to 5.0 V.

6-50

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EM18-33010A

(Revision Date: Jan. 14 ’99)

6.5 SENSOR SETTING MODE

6. DIAG. TEST OPERATION

6.5.4 Paper End Setting for Black Mark Sensor

PaperendsettingshouldbeperformedafterreplacingtheCPUPCboardorchangingthetagpaper

to other maker’s one, or when a paper feed error occurs.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key three times.

< 4 > S E N S O R A D J U S T M E N T

Press the [PAUSE] key four times.

[ P E L E V E L . R ]

4 . 3 V

Press the [FEED] key

and [RESTART] key

at the same time.

The former value is displayed.

Remove any paper

from the sensor detecting

area.

Holding the [FEED] key or

[RESTART] key down until

an asterisk ( * ) is displayed.

(More than 3 seconds.)

Ex)

(See NOTE.)

[ P E L E V E L . R ]

4 . 3 V *

Indicates setting complete.

Press the [PAUSE] key for

Paper End Setting for

Feed Gap Sensor.

NOTE:

Pressing the [PAUSE] key validates the sensor setting. The value of the sensor is

displayed up to 5.0 V.

6-51

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EM18-33010A

(Revision Date: Jan. 14 ’99)

6.5 SENSOR SETTING MODE

6. DIAG. TEST OPERATION

6.5.5 Paper End Setting for Feed Gap Sensor

Paper end setting should be performed after replacing the CPU PC board or changing the label

to other maker’s one, or when a paper feed error occurs.

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key three times.

< 4 > S E N S O R A D J U S T M E N T

Press the [PAUSE] key five times.

[ P E L E V E L . T ]

4 . 8 V

The former value is displayed.

Remove any paper

from the sensor detecting

area.

Press the [FEED] key

and [RESTART] key

at the same time.

Holding the [FEED] key or

[RESTART] key down until

an asterisk ( * ) is displayed.

(More than 3 seconds.)

Ex)

[ P E L E V E L . T ]

4 . 8 V *

Indicates setting complete.

Press the [PAUSE] key. (See NOTE.)

NOTE:

Pressing the [PAUSE] key validates the sensor setting. The value of the sensor is

displayed up to 5.0 V.

6-52

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EM18-33010A

6. DIAG. TEST OPERATION

6.6 RAM CLEAR MODE

In RAM clear mode, various data written on the EEP-ROM can be initialized. There are two clear

functions; Maintenance counter clear and parameter clear in the parameter setting mode. After

referring to the following table specify and clear or initialize the data.

■ RAM Clear Mode Table

Function

Mode Name

If you enter the RAM clear mode by mistake, specify this mode to

escape from the RAM clear mode without executing RAM clear.

NO RAM CLEAR

After replacing the print head, cutter module, ribbon feed/rewind

motor, solenoid and CPU PC Board, clear the maintenance counter.

The following data will be cleared to zero. Confirmation can be made

through the maintenance counter procedure in self test mode.

(See NOTE 1 and 2.)

MAINTE. COUNTER

CLEAR

Item

Initial Value

0.0 Km

0 times

0 hours

0 times

Media distance covered

Print distance

Cut count

Head up and down count

Ribbon motor driving time

Solenoid driving time

RS-232C hardware error count

System error count

Momentary power failure count

This clear should be employed when initializing the following

parameters to the settings before shipment. Confirmation can be

made through the automatic diagnostic procedure in self test mode.

(See NOTE 1 and 2.)

PARAMETER CLEAR

Item

Initial Value

0.0 mm

0 step

Feed length fine adjustment (PC)

Cut/strip position fine adjustment (PC)

Back feed length fine adjustment (PC)

Print tone fine adjustment

(Thermal transfer) (PC)

Print tone fine adjustment

(Thermal direct) (PC)

0 step

Feed length fine adjustment (KEY)

Cut/strip position fine adjustment (KEY)

Back feed length fine adjustment (KEY)

0.0 mm

0 step

Print tone fine adjustment

(Thermal transfer) (KEY)

6-53

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EM18-33010A

(Revision Date: Dec. 10 ‘99)

6.6 RAM CLEAR MODE

6. DIAG. TEST OPERATION

Function

Mode Name

PARAMETER CLEAR

Item

Initial Value

Print tone fine adjustment

(Thermal direct) (KEY)

0 step

X axis fine adjustment

Character code selection

Font zero selection

0.0 mm

PC-850

“0”(without slash)

Auto.

Control code selection

Ribbon type selection

Trans.

Ribbon motor drive voltage

fine adjustment (PC)

Ribbon motor drive voltage

fine adjustment (KEY)

Strip wait status setting

Stacker

OFF

Status response

1.0 V

Threshold manual fine

adjustment for the black

mark sensor

1.4 V

Threshold manual fine

adjustment for the feed gap

sensor

76.2 mm

74.2 mm

128 mm

With

Label pitch

Effective printing length

Effective printing width

With/Without ribbon

Sensor type

Transmissive sensor

(Feed gap sensor)

Feed Speed

Issue mode

5 inch/sec.

Standard

(Batch printing)

PC save automatic calling

Kanji code

TYPE 1

B0H

Euro font code

TransmissionControlMode

DTR

Reset selection when the

INPUT • PRIME signal is ON.

NOTES: 1. Total media distance covered (TL FEED) and the adjustment value for the sensors cannot

be cleared.

2. Data stored on the flash memory card cannot be cleared with this procedure. To clear dada

on the flash memory card, send the format command to ini tialize the card. For details, refer

to the External Equipment Interface Specification.

3. For data to be cleared in the RAM clear mode, refer to the RAM clear mode table.

4. After RAM clear is performed, the threshold setting value will turn to the default (0). When

using pre-printed labels, be sure to set the threshold after referring to the Owner’s Manual.

6-54

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EM18-33010A

6. DIAG. TEST OPERATION

6.6. RAM CLEAR MODE

6.6.1 Maintenance Counter Clear

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key four times.

< 5 > R A M C L E A R

Press the [PAUSE] key. Press the [PAUSE] key.

N O R A M C L E A R

Press the [FEED] key.

(or press the [RESTART] key twice.)

Press the [FEED]

key and

[RESTART] key at

the same time.

M A I N T E C O U N T E R C L E A R

Press the [PAUSE] key.

C O M P L E T E

Turn off the power (See NOTE.)

NOTE: Confirm that “COMPLETE” is displayed, then turn the power off.

6-55

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EM18-33010A

6. DIAG. TEST OPERATION

6.6 RAM CLEAR MODE

6.6.2 Parameter Clear

Power off

Turn on the power while

holding down the [FEED]

key and [PAUSE] key.

< >

1 D I A G N O S T I C

V 1 . O A

Press the [FEED] key four times.

< 5 > R A M C L E A R

Press the [PAUSE] key. Press the [PAUSE] key.

N O R A M C L E A R

Press the [FEED] key twice.

(or press the [RESTART] key.)

Press the [FEED]

key and

[RESTART] key at

the same time.

P A R A M E T E R C L E A R

Press the [PAUSE] key.

C O M P L E T E

Turn off the power (See NOTE.)

NOTE: Confirm that “COMPLETE” is displayed, then turn the power off.

6-56

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EM18-33010A

7. PROGRAM DOWN LOAD

7.1 FLOPPY DISK

7. PROGRAM DOWN LOAD

The main program for the printer has been written onto the flash ROM. If the main program is

upgraded, due to the addition/change of the specification, down load the main program from the PC to

the printer with the down-load floppy disk and RS-232C interface or high speed PC interface.

7.1 FLOPPY DISK

(1) Media .................... 3.5 inches (2DD)

(2) System disk .......... 1 disk (This floppy disk contains the main program written onto the printer and

the tool program for down load.)

7.2 SETUP

The transmission control code for the printer must be set to either the automatic selection or manual

selection (ESC, NUL, LF). For details, refer to Section 6.3.8 Control Code Selection.

(1) Program down load with RS-232C interface

IBM PC/AT

Printer

Compatible

machine

RS -232C cable

Connect the PC to the printer with an RS-232C cable. Set the DIP SW2 on the CPU PC board of the

printer as follows:

SW# Status Function

Description

OFF

9600 BPS Transmission Speed

1 bit

8 bits

Stop bit length

OFF

Data length

Presence/absence of parity

OFF

(2) Program down load with high speed PC interface

IBM PC/AT

BPC PC

Compatible

board

BPE PC

board

Printer

machine

Special printer cable

Install the BPC and BPE PC boards in the PC and printers, respectively, and connect both boards

to each other with the special printer cable after referring to the Maintenance Manual Section 3.1.

Refer to the Owner’s Manual enclosed with the high speed PC interface board kit to set the DIP SW

on the BPC PC board and to install the BPC driver in the PC (hard disk drive).

7-1

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EM18-33010A

(Revision Date Sep. 27, ’95)

7. PROGRAM DOWN LOAD

7.3 DOWN LOAD PROCEDURE

(1) Turn the PC power on.

(2) Turn the printer power on.

(3) Inset the program down load floppy disk into the PC.

↵

(4) Change the drive to A. Type

(5) Start the batch file “PDL”. Type P D L

Or copy the contents of the floppy disk in to the hard disk and start the program in the hard disk.

↵

(6) After starting the batch file “PDL”, the following menu is displayed.

version.

indicates the main program

DD-MM-YYYY

This is the down load program for B-X

This program down line loads

the program file (Version V1.OA) to the B-X

Select the communication device. [ ]

( 1=RS-232C , 2=High Speed PC interface)

Are you sure ? (Y/N) [ ]

(Pressing the <Y key> will transmit the program file.)

)

To end the program press the <F1 key>

(7) Select the interface.

↵

• RS-232C interface

• High speed PC interface

↵

(8) Start the main program transmission.

When changing the interface, press N

↵

and go back to step (7).

(9) While the main program is being transmitted, the following message is displayed in line . “###“

in the message, a running count, from 0 through 128 is shown indicating the number of KB

transferred.

** Now transmitting (###/128KB)**

(10) When the transmission is successfully completed, the following message is displayed in line

End of Transmission. Continue (Y/N) ? [ ]

• To continue

1 Turn the printer power off and exchange the printer with another one.

2 Turn the printer power on.

↵

3 Start the main program transmission.

↵

• To terminate

7-2

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EM18-33010A

7. PROGRAM DOWN LOAD

7.3 DOWN LOAD PROCEDURE

(11) When an error occurs, the following message is displayed together with the error code in line B .

The following error occurred during transmission. (ERROR=##)

Press any key to retry.

Error

code

Doing so will revert to the displayed described in step (6). Refer to the error code to find the cause

of the error. then retry the down load.

(12) After terminating the down load, refer to the Maintenance Manual Section 6.2 SELF TEST MODE

and perform diagnostic printing. Check that the printer operates properly and the main program

version and checksum is printed on the label.

7.4 ERROR CODE

Error Code

Error

Remarks

(#)

Communication error

(Error is detected during command analysis.)

Communication error

(Parity error, overrun error or framing error occurred during

communication with RS-232C.)

Status from the

printer

Write error occurred during formatting of the flash ROM.

Delete error occurred while data was being written onto the flash

ROM.

Chacksum error occurred in the transmission program data.

Image data transmission request signal is not converted to “L”

Data FIFO of the high speed PC interface is not empty.

Underfined status is received when a wating data in RS-232C.

An IOCTL carry is detected in the high speed PC interface.

A parameter error occurred.

Error detected

in PC

An overrun occurred in RS-232C.

A parity error occurred in RS-232C.

A framing error occrred in RS-232C.

A break is detected in RS-232C.

COM1 open error occurred in RS-232C.

Undefined status is received against the loading setup command.

Underfined status is received when the loading operation is

terminated.

Check the following when an error occurs:

• The printer power is turned on.

• The RS-232C cable or high speed PC interface cable is connected properly.

• The DIP SW on the CPU PC board or BPC PC board is set correctly.

• WiththehighspeedPCinterface,thattheBPC/BPEPCboardsareinstalledinthePC/printerproperly.

That the BPC driver is installed in the PC (hard disk drive) properly.

7-3

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