Toshiba Marine Radio S750 Series User Manual
User’s Manual  
Satellite Pro S750  
Series  
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Satellite Pro S750  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2  
System Recovery Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12  
System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12  
Chapter 2 The Grand Tour  
Front with the display closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1  
Left side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3  
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4  
Back. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5  
Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7  
Front with the display open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8  
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11  
Optical disc drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15  
AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16  
Chapter 3 Hardware, Utilities and Options  
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1  
Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6  
Utilities and Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9  
Optional devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14  
Memory media slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18  
Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31  
Chapter 4 Operating Basics  
Using the Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1  
Using the Fingerprint Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2  
Web Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9  
Using the TOSHIBA Face Recognition . . . . . . . . . . . . . . . . . . . . . . . 4-10  
Using optical disc drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13  
Writing CD/DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16  
TOSHIBA VIDEO PLAYER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22  
Media care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24  
Sound System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25  
Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27  
Wireless communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30  
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33  
Computer Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35  
Using the TOSHIBA Sleep Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36  
Heat dispersal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38  
Chapter 5 The Keyboard  
Typewriter keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1  
Function keys: F1 … F12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2  
Soft keys: FN key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2  
Hot keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3  
Windows special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5  
Keypad overlay for A4 size keyboard. . . . . . . . . . . . . . . . . . . . . . . . . 5-5  
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Satellite Pro S750  
Generating ASCII characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7  
Chapter 6 Power and Power-Up Modes  
Power conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1  
Monitoring of power condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2  
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3  
TOSHIBA Password Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9  
Power-up modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12  
Panel power on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12  
System automatic Sleep/Hibernation . . . . . . . . . . . . . . . . . . . . . . . . 6-12  
Chapter 7 HW Setup  
Accessing HW Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1  
HW Setup window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1  
Chapter 8 Troubleshooting  
Problem solving process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1  
Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3  
TOSHIBA support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-21  
Appendix A Specifications  
Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1  
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1  
Appendix B Display Controller and Video mode  
Display controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1  
Video mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1  
Appendix C Information for Wireless Devices  
Wireless LAN Interoperability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1  
Bluetooth wireless technology Interoperability . . . . . . . . . . . . . . . . C-1  
CAUTION about Wireless Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2  
Wireless Devices and your health . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2  
Radio Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3  
Radio approvals for wireless devices . . . . . . . . . . . . . . . . . . . . . . . . C-8  
Appendix D AC Power Cord and Connectors  
Certification agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1  
Appendix E TOSHIBA PC Health Monitor  
Starting the TOSHIBA PC Health Monitor. . . . . . . . . . . . . . . . . . . . . . E-2  
If a TOSHIBA PC Health Monitor message is displayed . . . . . . . . . . E-2  
Cleaning the cooling module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2  
Appendix F Legal Footnotes  
Non-applicable Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1  
CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1  
Memory (Main System) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-2  
Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3  
Hard Disk Drive (HDD) Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3  
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Satellite Pro S750  
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3  
Graphics Processing Unit ("GPU"). . . . . . . . . . . . . . . . . . . . . . . . . . . F-3  
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-4  
Copy Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-4  
Glossary  
Index  
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v
Satellite Pro S750  
Copyright  
© 2011 by TOSHIBA Corporation. All rights reserved. Under the copyright  
laws, this manual cannot be reproduced in any form without the prior  
written permission of TOSHIBA. No patent liability is assumed, with respect  
to the use of the information contained herein.  
First edition April 2011  
Copyright authority for music, movies, computer programs, databases and  
other intellectual property covered by copyright laws belongs to the author  
or to the copyright owner. Copyrighted material can be reproduced only for  
personal use or use within the home. Any other use beyond that stipulated  
above (including conversion to digital format, alteration, transfer of copied  
material and distribution on a network) without the permission of the  
copyright owner is a violation of copyright or author's rights and is subject to  
civil damages or criminal action. Please comply with copyright laws in  
making any reproduction from this manual.  
Disclaimer  
This manual has been validated and reviewed for accuracy. The  
instructions and descriptions it contains are accurate for your computer at  
the time of this manual’s production. However, succeeding computers and  
manuals are subject to change without notice. TOSHIBA assumes no  
liability for damages incurred directly or indirectly from errors, omissions or  
discrepancies between the computer and the manual.  
Trademarks  
Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered  
trademarks of Intel Corporation.  
Windows, Microsoft and Windows logo are registered trademarks of  
Microsoft Corporation.  
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA  
under license.  
Photo CD is a trademark of Eastman Kodak Company.  
Memory Stick, Memory Stick PRO, Memory Stick Duo, Memory Stick PRO  
Duo, Memory Stick Micro and i.LINK are trademarks or registered  
trademarks of Sony Corporation.  
ConfigFree is a trademark of Toshiba Corporation.  
Wi-Fi is a registered trademark of the Wi-Fi Alliance.  
Secure Digital and SD are trademarks of SD Card Association.  
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.  
xD-Picture Card is a trademark of FUJIFILM Corporation.  
Atheros is a registered trademark of Atheros Communication, Inc.  
Other trademarks and registered trademarks not listed above may be used  
in this manual.  
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Satellite Pro S750  
FCC information  
FCC notice "Declaration of Conformity Information"  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to part 15 of the FCC rules. These limits  
are designed to provide reasonable protection against harmful interference  
in a residential installation. This equipment generates, uses and can radiate  
radio frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
■ Reorient or relocate the receiving antenna.  
■ Increase the separation between the equipment and receiver.  
■ Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
■ Consult the dealer or an experienced radio/TV technician for help.  
Only peripherals complying with the FCC class B limits may be attached to  
this equipment. Operation with non-compliant peripherals or peripherals  
not recommended by TOSHIBA is likely to result in interference to radio  
and TV reception. Shielded cables must be used between the external  
devices and the computer’s external monitor port, Universal Serial Bus  
(USB 2.0) ports, eSATA/USB combo port, Mini DisplayPort, serial port and  
microphone jack. Changes or modifications made to this equipment, not  
expressly approved by TOSHIBA or parties authorized by TOSHIBA could  
void the user’s authority to operate the equipment.  
FCC conditions  
This device complies with part 15 of the FCC Rules. Operation is subject to  
the following two conditions:  
1. This device may not cause harmful interference.  
2. This device must accept any interference received, including  
interference that may cause undesired operation.  
Contact  
Address:  
TOSHIBA America Information Systems, Inc.  
9740 Irvine Boulevard  
Irvine, California 92618-1697  
Telephone: (949) 583-3000  
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Satellite Pro S750  
EU Declaration of Conformity  
This product is carrying the CE-Mark in accordance with the related  
European Directives. Responsible for CE-Marking is TOSHIBA Europe  
GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and  
official EU Declaration of Conformity can be found on TOSHIBA’s web site  
http://epps.toshiba-teg.com on the Internet.  
CE compliance  
This product is labelled with the CE Mark in accordance with the related  
European Directives, notably Electromagnetic Compatibility Directive  
2004/108/EC for the notebook and the electronic accessories including the  
supplied power adapter, the Radio Equipment and Telecommunications  
Terminal Equipment Directive 1999/5/EC in case of implemented  
telecommunication accessories and the Low Voltage Directive 2006/95/EC  
for the supplied power adapter. Furthermore the product complies with the  
Ecodesign Directive 2009/125/EC (ErP) and its related implementing  
measures.  
This product and the original options are designed to observe the related  
EMC (Electromagnetic Compatibility) and safety standards. However,  
TOSHIBA cannot guarantee that this product still observes these EMC  
standards if options or cables not produced by TOSHIBA are connected or  
implemented. In this case the persons who have connected/implemented  
those options/cables have to provide assurance that the system (PC plus  
options/cables) still fulfils the required standards. To avoid general EMC  
problems, the following guidance should be noted:  
■ Only CE marked options should be connected/implemented  
■ Only best shielded cables should be connected  
Working environment  
This product was designed to fulfil the EMC (Electromagnetic Compatibility)  
requirements to be observed for so-called "Residential, commercial and  
light industry environments". TOSHIBA do not approve the use of this  
product in working environments other than the above mentioned  
"Residential, commercial and light industry environments".  
For example, the following environments are not approved:  
■ Industrial Environments (e.g. environments where a mains voltage of  
380 V three-phase is used)  
■ Medical Environments  
■ Automotive Environments  
■ Aircraft Environments  
Any consequences resulting from the use of this product in working  
environments that are not approved are not the responsibility of TOSHIBA.  
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Satellite Pro S750  
The consequences of the use of this product in non-approved working  
environments may be:  
■ Interference with other devices or machines in the near surrounding  
area.  
■ Malfunction of, or data loss from, this product caused by disturbances  
generated by other devices or machines in the near surrounding area.  
Therefore TOSHIBA strongly recommend that the electromagnetic  
compatibility of this product should be suitably tested in all non-approved  
working environments before use. In the case of automobiles or aircraft, the  
manufacturer or airline respectively should be asked for permission before  
use of this product.  
Furthermore, for general safety reasons, the use of this product in  
environments with explosive atmospheres is not permitted.  
Video Standard Notice  
THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND  
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL  
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING  
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")  
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS  
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND  
NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A  
VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH  
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY  
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT  
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES  
AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE  
HTTP://WWW.MPEGLA.COM.  
VCCI Class B Information  
Canadian regulatory information (Canada only)  
This digital apparatus does not exceed the Class B limits for radio noise  
emissions from digital apparatus as set out in the Radio Interference  
Regulation of the Canadian Department of Communications.  
Note that Canadian Department of Communications (DOC) regulations  
provide, that changes or modifications not expressly approved by  
TOSHIBA Corporation could void your authority to operate this equipment.  
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Satellite Pro S750  
This Class B digital apparatus meets all requirements of the Canadian  
Interference-Causng Equipment Regulations.  
Cet appareil numérique de la class B respecte toutes les exgences du  
Règlement sur le matériel brouileur du Canada.  
Modem warning notice  
This information is applicable to the models equipped with a built-in  
modem.  
Conformity Statement  
The equipment has been approved to [Commission Decision "CTR21"] for  
pan-European single terminal connection to the Public Switched Telephone  
Network (PSTN).  
However, due to differences between the individual PSTNs provided in  
different countries/regions the approval does not, of itself, give an  
unconditional assurance of successful operation on every PSTN network  
termination point.  
In the event of problems, you should contact your equipment supplier in the  
first instance.  
Network Compatibility Statement  
This product is designed to work with, and is compatible with the following  
networks. It has been tested to and found to conform with the additional  
requirements conditional in EG 201 121.  
Germany  
ATAAB AN005,AN006,AN007,AN009,AN010  
and DE03,04,05,08,09,12,14,17  
Greece  
ATAAB AN005,AN006 and GR01,02,03,04  
Portugal  
ATAAB AN001,005,006,007,011 and  
P03,04,08,10  
Spain  
Switzerland  
ATAAB AN005,007,012, and ES01  
ATAAB AN002  
All other countries/regions ATAAB AN003,004  
Specific switch settings or software setup are required for each network,  
please refer to the relevant sections of the user guide for more details.  
The hookflash (timed break register recall) function is subject to separate  
national type approvals. It has not been tested for conformity to national  
type regulations, and no guarantee of successful operation of that specific  
function on specific national networks can be given.  
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Satellite Pro S750  
Japan regulations  
Region selection  
If you are using the computer in Japan, technical regulations described in  
the Telecommunications Business Law require that you select the Japan  
region mode. It is illegal to use the modem in Japan with any other  
selection.  
Redial  
Up to two redial attempts can be made. If more than two redial attempts are  
made, the modem will return Black Listed. If you are experiencing  
problems with the Black Listed code, set the interval between redials at one  
minute or longer.  
Japan’s Telecommunications Business Law permits up to two redials on  
analogue telephones, but the redials must be made within a total of three  
minutes.  
The internal modem is approved by Japan Approvals Institute for  
Telecommunications Equipment.  
A05-0413001  
This label is located on the module.  
Agere Systems  
Delphi Modem D40  
Revision AM5  
Agere Delphi Modem D40 (AM5)  
54-5681  
Agere Systems Inc.  
Approval No. 3785  
Approved by PTA (2007)  
Pakistan Telecom Authority  
TE-2009/176  
MDC Modem Module  
Rating:3.3V  
D045491/10  
CCAG10M10010T2  
04604/I/R/POSTEL/2010  
2457  
㡕ᆜ冕ࠫᇞ冕ᕴ  
D40 AM5  
խ㧺ࠫທ  
User’s Manual  
xi  
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Satellite Pro S750  
Pursuant to FCC CFR 47, Part 68:  
When you are ready to install or use the modem, call your local telephone  
company and give them the following information:  
■ The telephone number of the line to which you will connect the modem  
■ The registration number that is located on the device  
The FCC registration number of the modem will be found on either the  
device which is to be installed, or, if already installed, on the bottom of  
the computer outside of the main system label.  
■ The Ringer Equivalence Number (REN) of the modem, which can vary.  
For the REN of your modem, refer to your modem’s label.  
The modem connects to the telephone line by means of a standard jack  
called the USOC RJ11C.  
Type of service  
Your modem is designed to be used on standard-device telephone lines.  
Connection to telephone company-provided coin service (central office  
implemented systems) is prohibited. Connection to party lines service is  
subject to state tariffs. If you have any questions about your telephone line,  
such as how many pieces of equipment you can connect to it, the  
telephone company will provide this information upon request.  
Telephone company procedures  
The goal of the telephone company is to provide you with the best service it  
can. In order to do this, it may occasionally be necessary for them to make  
changes in their equipment, operations, or procedures. If these changes  
might affect your service or the operation of your equipment, the telephone  
company will give you notice in writing to allow you to make any changes  
necessary to maintain uninterrupted service.  
If problems arise  
If any of your telephone equipment is not operating properly, you should  
immediately remove it from your telephone line, as it may cause harm to  
the telephone network. If the telephone company notes a problem, they  
may temporarily discontinue service. When practical, they will notify you in  
advance of this disconnection. If advance notice is not feasible, you will be  
notified as soon as possible. When you are notified, you will be given the  
opportunity to correct the problem and informed of your right to file a  
complaint with the FCC. In the event repairs are ever needed on your  
modem, they should be performed by TOSHIBA Corporation or an  
authorized representative of TOSHIBA Corporation.  
Disconnection  
If you should ever decide to permanently disconnect your modem from its  
present line, please call the telephone company and let them know of this  
change.  
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xii  
Satellite Pro S750  
Fax branding  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any  
person to use a computer or other electronic device to send any message  
via a telephone fax machine unless such message clearly contains in a  
margin at the top or bottom of each transmitted page or on the first page of  
the transmission, the date and time it is sent and an identification of the  
business, other entity or individual sending the message and the telephone  
number of the sending machine or such business, other entity or individual.  
In order to program this information into your fax modem, you should  
complete the setup of your fax software before sending messages.  
Use only No. 26AWG or larger modular cable.  
Instructions for IC CS-03 certified equipment  
1. The Industry Canada label identifies certified equipment. This  
certification means that the equipment meets certain  
telecommunications network protective, operational and safety  
requirements as prescribed in the appropriate Terminal Equipment  
Technical Requirements document(s). The Department does not  
guarantee the equipment will operate to the user’s satisfaction.  
Before installing this equipment, users should ensure that it is  
permissible to be connected to the facilities of the local  
telecommunications company. The equipment must also be installed  
using an acceptable method of connection.  
The customer should be aware that compliance with the above  
conditions may not prevent degradation of service in some situations.  
Repairs to certified equipment should be coordinated by a  
representative designated by the supplier. Any repairs or alterations  
made by the user to this equipment, or equipment malfunctions, may  
give the telecommunications company cause to request the user to  
disconnect the equipment.  
Users should ensure for their own protection that the electrical ground  
connections of the power utility, telephone lines and internal metallic  
water pipe systems, if present, are connected together. This precaution  
may be particularly important in rural areas.  
Users should not attempt to make such connections themselves, but  
should contact the appropriate electric inspection authority, or electrician,  
as appropriate.  
2. The user manual of analog equipment must contain the equipment’s  
Ringer Equivalence Number (REN) and an explanation notice similar to  
the following:  
The Ringer Equivalence Number (REN) of the modem, which can vary.  
For the REN of your modem, refer to your modem’s label.  
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Satellite Pro S750  
The Ringer Equivalence Number (REN) assigned to each terminal device  
provides an indication of the maximum number of terminals allowed to be  
connected to a telephone interface. The termination on an interface may  
consist of any combination of devices subject only to the requirement that  
the sum of the Ringer Equivalence Numbers of all the devices does not  
exceed 5.  
3. The standard connecting arrangement (telephone jack type) for this  
equipment is jack type(s): USOC RJ11C.  
The IC registration number of the modem is shown below.  
Canada: 4005B-DELPHI  
Notes for Users in Australia and New Zealand  
Modem warning notice for Australia  
Modems connected to the Australian telecoms network must have a valid  
Austel permit. This modem has been designed to specifically configure to  
ensure compliance with Austel standards when the country/region selection  
is set to Australia. The use of other country/region setting while the modem  
is attached to the Australian PSTN would result in you modem being  
operated in a non-compliant manner. To verify that the country/region is  
correctly set, enter the command ATI which displays the currently active  
setting.  
To set the country/region permanently to Australia, enter the following  
command sequence:  
AT%TE=1  
ATS133=1  
AT&F  
AT&W  
AT%TE=0  
ATZ  
Failure to set the modem to the Australia country/region setting as shown  
above will result in the modem being operated in a non-compliant manner.  
Consequently, there would be no permit in force for this equipment and the  
Telecoms Act 1991 prescribes a penalty of $12,000 for the connection of  
non-permitted equipment.  
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Satellite Pro S750  
Notes for use of this device in New Zealand  
■ The grant of a Telepermit for a device in no way indicates Telecom  
acceptance of responsibility for the correct operation of that device  
under all operating conditions. In particular the higher speeds at which  
this modem is capable of operating depend on a specific network  
implementation which is only one of many ways of delivering high  
quality voice telephony to customers. Failure to operate should not be  
reported as a fault to Telecom.  
■ In addition to satisfactory line conditions a modem can only work  
properly if:  
a/ it is compatible with the modem at the other end of the call and.  
b/ the application using the modem is compatible with the application  
at the other end of the call - e.g., accessing the Internet requires  
suitable software in addition to a modem.  
■ This equipment shall not be used in any manner which could constitute  
a nuisance to other Telecom customers.  
■ Some parameters required for compliance with Telecom’s PTC  
Specifications are dependent on the equipment (PC) associated with  
this modem. The associated equipment shall be set to operate within  
the following limits for compliance with Telecom Specifications:  
a/ There shall be no more than 10 call attempts to the same number  
within any 30 minute period for any single manual call initiation, and  
b/ The equipment shall go on-hook for a period of not less than 30  
seconds between the end of one attempt and the beginning of the  
next.  
c/ Automatic calls to different numbers shall be not less than 5  
seconds apart.  
■ Immediately disconnect this equipment should it become physically  
damaged, and arrange for its disposal or repair.  
■ The correct settings for use with this modem in New Zealand are as  
follows:  
ATB0 (CCITT operation)  
AT&G2 (1800 Hz guard tone)  
AT&P1 (Decadic dialing make-break ratio =33%/67%)  
ATS0=0 (not auto answer)  
ATS6=4 (Blind dial delay)  
ATS7=less than 90 (Time to wait to carrier after dialing)  
ATS10=less than 150 (loss of carrier to hangup delay, factory  
default of 15 recommended)  
ATS11=90 (DTMF dialing on/off duration=90 ms)  
ATX2 (Dial tone detect, but not (U.S.A.) call progress detect)  
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Satellite Pro S750  
■ When used in the Auto Answer mode, the S0 register must be set with a  
value of 3 or 4. This ensures:  
a/ A person calling your modem will hear a short burst of ringing before  
the modem answers. This confirms that the call has been  
successfully switched through the network.  
b/ Caller identification information (which occurs between the first and  
second ring cadences) is not destroyed.  
■ The preferred method of dialing is to use DTMF tones (ATDT...) as this  
is faster and more reliable than pulse (decadic) dialing. If for some  
reason you must use decadic dialing, your communications program  
must be set up to record numbers using the following translation table  
as this modem does not implement the New Zealand “Reverse Dialing”  
standard.  
Number to be dialed: 0 1 2 3 4 5 6 7 8 9  
Number to program into computer: 0 9 8 7 6 5 4 3 2 1  
Note that where DTMF dialing is used, the numbers should be  
entered normally.  
■ The transmit level from this device is set at a fixed level and because of  
this there may be circumstances where the performance is less than  
optimal. Before reporting such occurrences as faults, please check the  
line with a standard Telepermitted telephone, and only report a fault if  
the phone performance is impaired.  
■ It is recommended that this equipment be disconnected from the  
Telecom line during electrical storms.  
■ When relocating the equipment, always disconnect the Telecom line  
connection before the power connection, and reconnect the power first.  
■ This equipment may not be compatible with Telecom Distinctive Alert  
cadences and services such as FaxAbility.  
NOTE THAT FAULT CALLOUTS CAUSED BY ANY OF THE ABOVE  
CAUSES MAY INCUR A CHARGE FROM TELECOM  
General conditions  
As required by PTC 100, please ensure that this office is advised of any  
changes to the specifications of these products which might affect  
compliance with the relevant PTC Specifications.  
The grant of this Telepermit is specific to the above products with the  
marketing description as stated on the Telepermit label artwork. The  
Telepermit may not be assigned to other parties or other products without  
Telecom approval.  
A Telepermit artwork for each device is included from which you may  
prepare any number of Telepermit labels subject to the general instructions  
on format, size and color on the attached sheet.  
The Telepermit label must be displayed on the product at all times as proof  
to purchasers and service personnel that the product is able to be  
legitimately connected to the Telecom network.  
The Telepermit label may also be shown on the packaging of the product  
and in the sales literature, as required in PTC 100.  
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Satellite Pro S750  
The charge for a Telepermit assessment is $337.50. An additional charge  
of $337.50 is payable where an assessment is based on reports against  
non-Telecom New Zealand Specifications. $112.50 is charged for each  
variation when submitted at the same time as the original.  
An invoice for $NZ1237.50 will be sent under separate cover.  
Following information is only valid for EU-member States:  
Disposal of products  
The crossed out wheeled dust bin symbol indicates that products must be  
collected and disposed of separately from household waste. Integrated  
batteries and accumulators can be disposed of with the product. They will  
be separated at the recycling centres.  
The black bar indicates that the product was placed on the market after  
August 13, 2005.  
By participating in separate collection of products and batteries, you will  
help to assure the proper disposal of products and batteries and thus help  
to prevent potential negative consequences for the environment and  
human health.  
For more detailed information about the collection and recycling  
programmes available in your country, please visit our website  
(http://eu.computers.toshiba-europe.com) or contact your local city office or  
the shop where you purchased the product.  
Disposal of batteries and/or accumulators  
The crossed out wheeled dust bin symbol indicates that batteries and/or  
accumulators must be collected and disposed of separately from  
household waste.  
If the battery or accumulator contains more than the specified values of  
lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery  
Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury  
(Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust  
bin symbol.  
By participating in separate collection of batteries, you will help to assure  
the proper disposal of products and batteries and thus help to prevent  
potential negative consequences for the environment and human health.  
For more detailed information about the collection and recycling  
programmes available in your country, please visit our website  
(http://eu.computers.toshiba-europe.com) or contact your local city office or  
the shop where you purchased the product.  
These symbols may not stick depending on the country and region where  
you purchased.  
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Satellite Pro S750  
Disposing of the computer and the computer's batteries  
■ Discard this computer in accordance with applicable laws and  
regulations. For further information, contact your local government.  
■ This computer contains rechargeable batteries. After repeated use, the  
batteries will finally lose their ability to hold a charge and you will need  
to replace them. Under certain applicable laws and regulation, it may be  
illegal to dispose of old batteries by placing them in the trash.  
■ Please be kind to our shared environment. Check with your local  
government authority for details regarding where to recycle old batteries  
or how to dispose of them properly.  
REACH - Compliance Statement  
The new European Union (EU) chemical regulation, REACH (Registration,  
Evaluation, Authorization and Restriction of Chemicals), entered into force  
on 1 June 2007. TOSHIBA will meet all REACH requirements and is  
committed to provide our customers with information about the chemical  
substances in our products according to REACH regulation.  
Please consult the following website  
www.toshiba-europe.com/computers/info/reach for information about the  
presence in our articles of substances included on the candidate list  
according to article 59(1) of Regulation (EC) No 1907/2006 („REACH“) in a  
concentration above 0.1% weight by weight.  
Following information is only for Turkey:  
■ Compliant with EEE Regulations: TOSHIBA meets all requirements  
of Turkish regulation 26891 "Restriction of the use of certain hazardous  
substances in electrical and electronic equipment".  
■ The number of possible pixel failures of your display is defined  
according to ISO 13406-2 standards. If the number of pixel failures is  
less than this standard, they will not be counted as defect or failure.  
■ Battery is a consumption product, since the battery time depends on the  
usage of your computer. If the battery can not be charged at all, then it  
is a defect or failure. The changes in battery time is not a defect or  
failure.  
Optical disc drive safety instructions  
Be sure to check the international precautions at the end of this section.  
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Satellite Pro S750  
■ The DVD-ROM/DVD Super Multi drive model employs a laser system.  
To ensure proper use of this product, please read this instruction  
manual carefully and retain for future reference. Should the unit ever  
require maintenance, contact an authorized service location.  
■ Use of controls, adjustments or the performance of procedures other  
than those specified may result in hazardous radiation exposure.  
■ To prevent direct exposure to the laser beam, do not try to open the  
enclosure.  
TEAC  
■ DVD-ROM drive DV-28S  
■ DVD Super Multi with Double Layer Recording DV-W28S  
Panasonic Communications  
■ DVD Super Multi with Double Layer Recording UJ8A0  
Panasonic System Networks Co., Ltd.  
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Satellite Pro S750  
Toshiba Samsung Storage Technology  
■ DVD Super Multi with Double Layer Recording TS-L633  
International precautions  
CAUTION: This appliance contains a  
laser system and is classified as a  
“CLASS 1 LASER PRODUCT.” To use  
this model properly, read the instruction  
manual carefully and keep this manual  
for your future reference. In case of any  
trouble with this model, please contact  
your nearest “AUTHORIZED service  
station.” To prevent direct exposure to the  
laser beam, do not try to open the  
enclosure.  
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xx  
 
Preface  
Congratulations on your purchase of this computer. This powerful notebook  
computer provides excellent expansion capability, includes multimedia  
functionality, and is designed to provide years of reliable, high-performance  
computing.  
This manual tells how to set up and begin using your computer. It also  
provides detailed information on configuring your computer, basic  
operations and care, using optional devices and troubleshooting.  
If you are a new user of computers or if you’re new to portable computing,  
first read over the Chapter 1, Getting Started and Chapter 3, Hardware,  
Utilities and Options chapters to familiarize yourself with the computer’s  
features, components and accessory devices. Then read Chapter 1,  
Getting Started for step-by-step instructions on setting up your computer.  
If you are an experienced computer user, please continue reading the  
preface to learn how this manual is organized, then become acquainted  
with this manual by browsing through its pages. Be sure to read the Special  
features section in Chapter 3, Hardware, Utilities and Options to learn  
about features that are uncommon or unique to this computer, as well as  
the section on Chapter 7, HW Setup, to understand how to setup and  
configure these features.  
Read Chapter 3, Hardware, Utilities and Options if connecting optional  
products or external devices.  
Conventions  
This manual uses the following formats to describe, identify, and highlight  
terms and operating procedures.  
Abbreviations  
On first appearance, and whenever necessary for clarity, abbreviations are  
enclosed in parentheses following their definition. For example: Read Only  
Memory (ROM). Acronyms are also defined in the Glossary.  
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Satellite Pro S750  
Icons  
Keys  
Icons identify ports, dials, and other parts of your computer. The indicator  
panel also uses icons to identify the components it is providing information  
on.  
The keyboard keys are used in the text to describe many computer  
operations. A distinctive typeface identifies the key top symbols as they  
appear on the keyboard. For example, ENTER identifies the ENTER key.  
Key operation  
Some operations require you to simultaneously use two or more keys. We  
identify such operations by the key top symbols separated by a plus sign  
(+). For example, CTRL + C means you must hold down CTRL and at the  
same time press C. If three keys are used, hold down the first two and at  
the same time press the third.  
When procedures require an action such as  
ABC  
clicking an icon or entering text, the icon's name  
or the text you are to type in is represented in the  
typeface you see to the left.  
Display  
Names of windows or icons or text generated by  
the computer that appear on its display screen  
are presented in the type face you see to the left.  
S
ABC  
Messages  
Messages are used in this manual to bring important information to your  
attention. Each type of message is identified as shown below.  
Pay attention! A caution informs you that improper use of equipment or  
failure to follow instructions may cause data loss or damage your  
equipment.  
Please read. A note is a hint or advice that helps you make best use of  
your equipment.  
Indicates a potentially hazardous situation, which could result in death or  
serious injury, if you do not follow instructions.  
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Satellite Pro S750  
Terminology  
This term is defined in this document as follows:  
Start  
The word "Start" refers to the "  
Windows 7.  
" button in  
HDD or Hard disk  
drive  
Some models are equipped with a "Solid State  
Drive (SSD)" instead of a hard disk drive.  
In this manual, the word "HDD" or "Hard disk  
drive" also refers to the SSD unless otherwise  
stated.  
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General Precautions  
TOSHIBA computers are designed to optimize safety, minimize strain and  
withstand the rigors of portability. However, certain precautions should be  
observed to further reduce the risk of personal injury or damage to the  
computer.  
Be certain to read the general precautions below and to note the cautions  
included in the text of the manual.  
Provide adequate ventilation  
■ Always make sure your computer and AC adaptor have adequate  
ventilation and are protected from overheating when the power is  
turned on or when an AC adaptor is connected to a power outlet (even if  
your computer is in Sleep Mode). In this condition, observe the  
following:  
■ Never cover your computer or AC adaptor with any object.  
■ Never place your computer or AC adaptor near a heat source, such  
as anelectric blanket or heater.  
■ Never cover or block the air vents including those located at the  
base of the computer.  
■ Always operate your computer on a hard flat surface. Using your  
computer on a carpet or other soft material can block the vents.  
■ Always provide sufficient space around the computer.  
■ Overheating your computer or AC adaptor could cause system failure,  
computer or AC adaptor damage or a fire, possibly resulting in serious  
injury.  
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Satellite Pro S750  
Creating a computer-friendly environment  
Place the computer on a flat surface that is large enough for the computer  
and any other items you are using, such as a printer.  
Leave enough space around the computer and other equipment to provide  
adequate ventilation. Otherwise, they may overheat.  
To keep your computer in prime operating condition, protect your work area  
from:  
■ Dust, moisture, and direct sunlight.  
■ Equipment that generates a strong electromagnetic field, such as  
stereo speakers (other than speakers that are connected to the  
computer) or speakerphones.  
■ Rapid changes in temperature or humidity and sources of temperature  
change such as air conditioner vents or heaters.  
■ Extreme heat, cold, or humidity.  
■ Liquids and corrosive chemicals.  
Stress injury  
Carefully read the Instruction Manual for Safety and Comfort. It contains  
information on the prevention of stress injuries to your hands and wrists  
that can be caused by extensive keyboard use. Instruction Manual for  
Safety and Comfort also includes information on work space design,  
posture and lighting that can help reduce physical stress.  
Heat injury  
■ Avoid prolonged physical contact with the computer. If the computer is  
used for long periods, its surface can become very warm. While the  
temperature will not feel hot to the touch, if you maintain physical  
contact with the computer for a long time, for example if you rest the  
computer on your lap or if you keep your hands on the palm rest, your  
skin might suffer a low-heat injury.  
■ If the computer has been used for a long time, avoid direct contact with  
the metal plate supporting the various interface ports as this can  
become hot.  
■ The surface of the AC adaptor can become hot when in use but this  
condition does not indicate a malfunction. If you need to transport the  
AC adaptor, you should disconnect it and let it cool before moving it.  
■ Do not lay the AC adaptor on a material that is sensitive to heat as the  
material could become damaged.  
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Satellite Pro S750  
Pressure or impact damage  
Do not apply heavy pressure to the computer or subject it to any form of  
strong impact as this can damage the computer's components or otherwise  
cause it to malfunction.  
PC Card/ExpressCard overheating  
Some PC Cards/ExpressCards can become hot during prolonged use  
which may result in errors or instability in the operation of the device in  
question. In addition, you should also be careful when you remove a PC  
Card/ExpressCard that has been used for a long time.  
Mobile phones  
Please be aware that the use of mobile phones can interfere with the audio  
system. The operation of the computer will not be impaired in any way, but  
it is recommended that a minimum distance of 30cm is maintained between  
the computer and a mobile phone that is in use.  
Instruction Manual for Safety and Comfort  
All important information on the safe and proper use of this computer is  
described in the enclosed Instruction Manual for Safety and Comfort. Be  
sure to read it before using the computer.  
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Chapter 1  
Getting Started  
This chapter provides an equipment checklist, and basic information to start  
using your computer.  
Some of the features described in this manual may not function properly if  
you use an operating system that was not pre-installed by TOSHIBA.  
Equipment checklist  
Carefully unpack your computer, taking care to save the box and packaging  
materials for future use.  
Hardware  
Check to make sure you have all the following items:  
■ TOSHIBA Portable Personal Computer  
■ AC adaptor and power cord (2-pin plug or 3-pin plug)  
■ Battery pack  
Documentation  
■ User Information Guide  
■ Instruction Manual for Safety and Comfort  
If any of the items are missing or damaged, contact your dealer  
immediately.  
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Getting Started  
Software  
The following Windows® operating system and utility software are pre-  
installed.  
■ Windows 7  
■ TOSHIBA Value Added Package  
■ TOSHIBA Recovery Media Creator  
■ TOSHIBA VIDEO Player  
■ TOSHIBA Assist  
■ TOSHIBA ConfigFree™  
■ TOSHIBA Disc Creator  
■ TOSHIBA Face Recognition  
■ TOSHIBA eco Utility  
■ TOSHIBA Sleep Utility  
■ TOSHIBA Bulletin Board  
■ TOSHIBA ReelTime  
■ TOSHIBA Speech System  
■ TOSHIBA Media Controller  
■ Fingerprint Utility  
■ Online Manual  
■ Satellite Pro S750 User's Manual (This manual)  
* You may not have all the softwares listed above depending on the  
model you purchased.  
Getting Started  
■ All users should be sure to read the section Starting up for the first time.  
■ Be sure to read the enclosed Instruction Manual for Safety and Comfort  
for information on the safe and proper use of this computer. It is  
intended to help you be more comfortable and productive while using a  
notebook computer. By following the recommendations in it you may  
reduce your chance of developing a painful or disabling injury to your  
hand, arms, shoulders or neck.  
This section provides basic information to start using your computer. It  
covers the following topics:  
■ Connecting the AC adaptor  
■ Opening the display  
■ Turning on the power  
■ Starting up for the first time  
■ Turning off the power  
■ Restarting the computer  
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1-2  
   
Getting Started  
■ System Recovery Options  
■ Creating Recovery Media  
■ Restoring the pre-installed software from the Recovery hard disk drive  
■ Restoring the pre-installed software from your created Recovery Media  
■ Use a virus-check program and make sure it is updated regularly.  
■ Never format storage media without checking its content - formatting  
destroys all stored data.  
■ It is a good idea to periodically back up the internal hard disk drive or  
other main storage device to external media. General storage media is  
not durable or stable over long periods of time and under certain  
conditions may result in data loss.  
■ Before you install a device or application, save any data in memory to  
the hard disk drive or other storage media. Failure to do so may result  
in the loss of data.  
Connecting the AC adaptor  
Attach the AC adaptor when you need to charge the battery or you want to  
operate from AC power. It is also the fastest way to get started, because  
the battery pack will need to be charged before you can operate from  
battery power.  
The AC adaptor can be connected to any power source supplying from 100  
to 240 volts and 50 or 60 hertz. For details on using the AC adaptor to  
charge the battery pack, refer to Chapter 6, Power and Power-Up Modes.  
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Getting Started  
■ Always use the TOSHIBA AC adaptor that was included with your  
computer, or use AC adaptors specified by TOSHIBA to avoid any risk  
of fire or other damage to the computer. Use of an incompatible AC  
adaptor could cause fire or damage to the computer possibly resulting  
in serious injury. TOSHIBA assumes no liability for any damage caused  
by use of an incompatible adaptor.  
■ Never plug the AC adaptor into a power source that does not  
correspond to both the voltage and the frequency specified on the  
regulatory label of the unit. Failure to do so could result in a fire or  
electric shock, possibly resulting in serious injury.  
■ Always use or purchase power cables that comply with the legal  
voltage and frequency specifications and requirements in the country of  
use. Failure to do so could result in a fire or electric shock, possibly  
resulting in serious injury.  
■ The supplied power cord conforms to safety rules and regulations in  
the region the product is bought and should not be used outside this  
region. For use in other regions, please buy power cords that conform  
to safety rules and regulations in the particular region.  
■ Do not use a 3-pin to 2-pin conversion plug.  
■ When you connect the AC adaptor to the computer, always follow the  
steps in the exact order as described in the User’s Manual. Connecting  
the power cable to a live electrical outlet should be the last step  
otherwise the adaptor DC output plug could hold an electrical charge  
and cause an electrical shock or minor bodily injury when touched. As  
a general safety precaution, avoid touching any metal parts.  
■ Never place your computer or AC adaptor on a wooden surface,  
furniture, or any other surface that could be marred by exposure to heat  
since the computer base and AC adaptor's surface increase in  
temperature during normal use.  
■ Always place your computer or AC adaptor on a flat and hard surface  
that is resistant to heat damage.  
Refer to the enclosed Instruction Manual for Safety and Comfort for  
detailed precautions and handling instructions.  
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Getting Started  
1. Connect the power cord to the AC adaptor.  
Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug)  
Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug)  
Either a 2-pin or 3-pin adaptor/cord will be included with the computer  
depending on the model.  
2. Connect the AC adaptor’s DC output plug to the DC IN 15V jack on the  
back of the computer.  
1
2
1. DC IN 15V jack  
2. DC output plug  
Figure 1-3 Connecting the DC output plug to the computer  
3. Plug the power cord into a live wall outlet - the Battery and DC IN  
indicators on the front of the computer should glow.  
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Opening the display  
The display panel can be opened to a wide range of angles for optimal  
viewing.  
While holding down the palm rest with one hand so that the main body of  
the computer is not raised, slowly lift the display panel - this will allow the  
angle of the display panel to be adjusted to provide optimum clarity.  
1
1. Display panel  
Figure 1-4 Opening the display panel  
Use reasonable care when opening and closing the display panel. Opening  
it vigorously or slamming it shut could damage the computer.  
■ Be careful not to open the display panel too far as this could put stress  
on the display panel’s hinges and cause damage.  
■ Do not press or push on the display panel.  
■ Do not lift the computer by the display panel.  
■ Do not close the display panel with pens or any other objects left in  
between the display panel and the keyboard.  
■ When opening or closing the display panel, place one hand on the  
palm rest to hold the computer in place and use the other hand to  
slowly open or close the display panel (Do not use excessive force  
when opening or closing the display panel).  
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Getting Started  
Turning on the power  
This section describes how to turn on the power - the Power indicator will  
then indicate the status. Please refer to the Monitoring of power condition  
section in Chapter 6, Power and Power-Up Modes for more information.  
■ After you turn on the power for the first time, do not turn it off until you  
have set up the operating system. Please refer to the section Starting  
up for the first time for more information.  
■ Volume cannot be adjusted during Windows Setup.  
1. Open the display panel.  
2. Press and hold the computer's power button for two or three seconds.  
1
1. Power button  
Figure 1-5 Turning on the power  
Starting up for the first time  
The Windows 7 Startup Screen will be the first screen displayed when you  
turn on the power. Follow the on-screen instructions on each screen in  
order to properly install the operating system.  
When it is displayed, be sure to read the Software License Terms  
carefully.  
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Getting Started  
Turning off the power  
The power can be turned off in one of three modes, either Shut Down  
Mode, Hibernation Mode or Sleep Mode.  
Shut Down Mode  
When you turn off the power in Shut Down Mode no data will be saved and  
the computer will boot to the operating system's main screen the next time  
it is turned on.  
1. If you have entered data, either save it to the hard disk drive or to other  
storage media.  
2. Make sure all disk/disc activity has stopped before removing the  
CD/DVD.  
■ Make sure the Hard Disk Drive/Optical Disc Drive indicators are off.  
If you turn off the power while a disk (disc) is being accessed, you may  
lose data or damage the disk.  
■ Never turn off the power while an application is running. Doing so could  
cause loss of data.  
■ Never turn off the power, disconnect an external storage device or  
remove storage media during data read/write. Doing so can cause data  
loss.  
3. Click Start.  
4. Click the Shut down button (  
).  
5. Turn off any peripheral devices connected to your computer.  
Do not turn the computer or peripheral devices back on immediately - wait  
a short period to avoid any potential damage.  
Sleep Mode  
If you have to interrupt your work, you are able to turn off the power without  
exiting from your software by placing the computer into Sleep Mode. In this  
mode data is maintained in the computer's main memory so that when you  
turn on the power again, you can continue working right where you left off.  
When you have to turn off your computer aboard an aircraft or in places  
where electronic devices are regulated or controlled, always completely  
shut down the computer. This includes turning off any wireless  
communication switches or devices, and canceling settings that reactivate  
the computer automatically, such as a timer recording function. Failure to  
completely shut down the computer in this way could allow the operating  
system to reactivate and run pre-programmed tasks or preserve unsaved  
data, which could interfere with aviation or other systems, possibly causing  
serious injury.  
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Getting Started  
■ Before entering Sleep Mode, be sure to save your data.  
■ Do not install or remove a memory module while the computer is in  
Sleep Mode. The computer or the memory module could be damaged.  
■ Do not remove the battery pack while the computer is in Sleep Mode  
(unless the computer is connected to an AC power source). Data in  
memory could be lost.  
■ When the AC adaptor is connected, the computer will go into Sleep  
Mode according to the settings in the Power Options (to access it, Start  
-> Control Panel -> System and Security -> Power Options).  
■ To restore the operation of the computer from Sleep Mode, press and  
hold the power button or any key on the keyboard for a short amount of  
time. Please note that keyboard keys can only be used if the Wake-up  
on Keyboard option is enabled within the HW Setup utility.  
■ If the computer enters Sleep Mode while a network application is  
active, the application might not be restored when the computer is next  
turned on and the system returns from Sleep Mode.  
■ To prevent the computer from automatically entering Sleep Mode,  
disable Sleep Mode within the Power Options (to access it, Start ->  
Control Panel -> System and Security -> Power Options).  
■ To use the Hybrid Sleep function, configure it in the Power Options.  
Benefits of Sleep Mode  
The Sleep Mode feature provides the following benefits:  
■ Restores the previous working environment more rapidly than does the  
Hibernation Mode feature.  
■ Saves power by shutting down the system when the computer receives  
no input or hardware access for the time period set by the System  
Sleep Mode feature.  
■ Allows the use of the panel power off feature.  
Executing Sleep Mode  
You can also enable Sleep Mode by pressing FN + F3 - please refer to  
Chapter 5, The Keyboard, for further details.  
You can enter Sleep Mode in one of three ways:  
■ Click Start, point to the arrow icon (  
) and then select Sleepfrom  
the menu.  
■ Close the display panel. Please note that this feature must be enabled  
within the Power Options (to access it, click Start -> Control Panel ->  
System and Security -> Power Options).  
■ Press the power button. Please note that this feature must be enabled  
within the Power Options (to access it, click Start -> Control Panel ->  
System and Security -> Power Options).  
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When you turn the power back on, you can continue where you left when  
you shut down the computer.  
■ When the computer is in Sleep Mode, the power indicator will blink  
orange.  
■ If you are operating the computer on battery power, you can lengthen  
the overall operating time by turning it off into Hibernation Mode - Sleep  
Mode will consume more power while the computer is off.  
Sleep Mode limitations  
Sleep Mode will not function under the following conditions:  
■ Power is turned back on immediately after shutting down.  
■ Memory circuits are exposed to static electricity or electrical noise.  
Hibernation Mode  
The Hibernation Mode feature saves the contents of memory to the hard  
disk drive when the computer is turned off so that, the next time it is turned  
on, the previous state is restored. Please note that the Hibernation Mode  
feature does not save the status of any peripheral devices connected to the  
computer.  
■ Save your data. While entering Hibernation Mode, the computer saves  
the contents of memory to the hard disk drive. However, for safety  
sake, it is best to save your data manually.  
■ Data will be lost if you remove the battery or disconnect the AC adaptor  
before the save is completed. Wait for the Hard Disk Drive/Optical  
Disc Drive indicator to go out.  
■ Do not install or remove a memory module while the computer is in  
Hibernation Mode. Data will be lost.  
Benefits of Hibernation Mode  
The Hibernation Mode feature provides the following benefits:  
■ Saves data to the hard disk drive when the computer automatically  
shuts down because of a low battery condition.  
■ You can return to your previous working environment immediately when  
you turn on the computer.  
■ Saves power by shutting down the system when the computer receives  
no input or hardware access for the time period set by the System  
Hibernate feature.  
■ Allows the use of the panel power off feature.  
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Getting Started  
Starting Hibernation Mode  
You can also enable Hibernation Mode by pressing FN + F4 - please refer  
to Chapter 5, The Keyboard, for further details.  
To enter Hibernation Mode, follow the steps below.  
1. Click Start.  
2. Point to the arrow icon (  
menu.  
) and then select Hibernatefrom the  
Automatic Hibernation Mode  
The computer can be configured to enter Hibernation Mode automatically  
when you press the power button or close the lid. In order to define these  
settings, you can follow the steps as described below:  
1. Click Start and click the Control Panel.  
2. Click System and Security and click Power Options.  
3. Click Choose what the power button does or Choose what closing  
the lid does.  
4. Enable the desired Hibernation Mode settings for When I press the  
power button and When I close the lid.  
5. Click the Save changes button.  
Data save in Hibernation Mode  
When you turn off the power in Hibernation Mode, the computer will take a  
moment to save the current data in memory to the hard disk drive. During  
this time, the Hard Disk Drive/Optical Disc Drive indicator will glow.  
After you turn off the computer, and the content of memory has been saved  
to the hard disk drive, turn off the power to any peripheral devices.  
Do not turn the computer or devices back on immediately. Wait a moment  
to let all capacitors fully discharge.  
Restarting the computer  
Certain conditions require that you reset the computer, for example if:  
■ You change certain computer settings.  
■ An error occurs and the computer does not respond to your keyboard  
commands.  
If you need to restart the computer, there are three ways this can be  
achieved:  
■ Click Start, point to the arrow icon (  
) and then select Restartfrom  
the menu.  
■ Press CTRL, ALT and DEL simultaneously (once) to display the menu  
window, then select Restart from the Shut down options.  
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Getting Started  
■ Press the power button and hold it down for five seconds. Once the  
computer has turned itself off, wait between ten and fifteen seconds  
before turning the power on again by pressing the power button.  
System Recovery Options  
There is a hidden partition allocated on the hard disk drive for the System  
Recovery Options.  
This partition stores files which can be used to repair the system in the  
event of a problem.  
System Recovery Options  
The System Recovery Options feature is installed on the hard disk when  
shipped from the factory. The System Recovery Options menu includes  
tools to repair startup problems, run diagnostics or restore the system.  
See the Windows Help and Support content for more information about  
Startup Repair.  
The System Recovery Options can also be run manually to repair  
problems.  
The procedure is as follows. Follow the instructions shown on the on-  
screen menu.  
1. Turn off the computer.  
2. While holding the F8 key, turn on the computer.  
3. The Advanced Boot Options menu will be displayed.  
Use the arrow keys to select Repair Your Computer and press  
ENTER.  
4. Follow the on-screen instructions.  
®
Check your Windows manual for more information on backing up your  
system (including the system image backup feature).  
System Recovery  
This section describes the creation of Recovery Media and their use.  
Creating Recovery Media  
This section describes how to create Recovery Media.  
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Getting Started  
■ Be sure to connect the AC adaptor when you create Recovery Media.  
■ Be sure to close all other software programs except the Recovery  
Media Creator.  
■ Do not run software such as screen savers which can put a heavy load  
on the CPU.  
■ Operate the computer at full power.  
■ Do not use power-saving features.  
■ Do not write to the media when the virus check software is running.  
Wait for it to finish, then disable virus detection programs including any  
software that checks files automatically in the background.  
■ Do not use utilities, including those intended to enhance hard disk drive  
access speed. They may cause unstable operation and damage data.  
■ Do not shut down/log off or Sleep/Hibernate while writing or rewriting  
the media.  
■ Set the computer on a level surface and avoid places subjected to  
vibrations such as airplanes, trains, or cars.  
■ Do not use on an unstable surface such as a stand.  
A recovery image of the software on your computer is stored on the hard  
disk drive, and can be copied to either CD, DVD or USB Flash Memory by  
using the following steps:  
1. Select either blank CD, DVD or USB Flash Memory.  
The application will allow you to choose from a variety of different media  
onto which the recovery image can be copied including CD-R, CD-RW,  
DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW and USB  
Flash Memory.  
■ Please note that some of the above media may not be compatible with  
the optical disc drive installed into your computer. You should therefore  
verify the optical disc drive supports the blank media you have chosen  
before proceeding.  
■ USB Flash Memory will be formatted and all the data in the USB Flash  
Memory will be lost when proceeding.  
2. Turn on your computer and allow it to load the Windows 7 operating  
system from the hard disk drive as normal.  
3. Insert the media into the computer.  
■ Insert the first blank disc into the optical disc drive tray, or  
Insert the USB Flash Memory into one available USB port  
4. Double click the Recovery Media Creator icon on the Windows 7  
desktop, or select the application from Start Menu.  
5. After Recovery Media Creator starts, select the type of media and the  
title you wish to copy, and then click the Create button.  
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Restoring the pre-installed software from the Recovery hard disk  
drive  
A portion of the total hard disk drive space is configured as a hidden  
recovery partition. This partition stores files which can be used to restore  
pre-installed software in the event of a problem.  
If you subsequently set up your hard disk drive again, do not change,  
delete or add partitions in a manner other than specified in the manual,  
otherwise you may find that space for the required software is not available.  
In addition, if you use a third-party partitioning program to reconfigure the  
partitions on your hard disk drive, you may find that it becomes impossible  
to setup your computer.  
When the sound mute feature has been activated by pressing the FN +  
ESC key, be sure to disable this to allow sounds to be heard before starting  
the restore process. Please refer to Chapter 5, The Keyboard, for further  
details.  
You can not use System Recovery Options if restoring the pre-installed  
software without System Recovery Options.  
When you reinstall the Windows operating system, the hard disk will be  
reformatted and all data will be lost.  
1. Turn off your computer.  
2. While holding down 0 (zero) key on the keyboard, turn on your  
computer.  
3. A menu will be displayed from which you should follow the on-screen  
instructions.  
Restoring the pre-installed software from your created Recovery  
Media  
If the pre-installed files are damaged, you are able to either use the  
Recovery Media you have created or the hard disk drive recovery process  
to restore the computer to the state it was in when you originally received it.  
To perform this restoration, follow the steps below:  
When the sound mute feature has been activated by pressing the FN +  
ESC key, be sure to disable this to allow sounds to be heard before starting  
the restore process. Please refer to Chapter 5, The Keyboard, for further  
details.  
You can not use System Recovery Options if restoring the pre-installed  
software without System Recovery Options.  
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Getting Started  
When you reinstall the Windows operating system, the hard disk will be  
reformatted and all data will be lost.  
1. Load the Recovery Media into the computer and turn off the computer's  
power.  
2. While holding down F12 key on the keyboard, turn on your computer -  
when the TOSHIBA Leading Innovation >>>logo screen  
appears, release the F12 key.  
3. Use the up and down cursor key to select the appropriate option from  
the menu according to your actual recovery media. Please refer to the  
Boot Setting section in Chapter 7, HW Setup for further information.  
4. A menu will be displayed from which you should follow the on-screen  
instructions.  
When drivers/utilities are installed, you can setup the respective  
drivers/utilities from the following place. To open the setup files, Click Start  
-> All Programs -> TOSHIBA -> Applications and Drivers.  
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Chapter 2  
The Grand Tour  
This chapter identifies the various components of the computer - it is  
recommended that you become familiar with each before you operate the  
computer.  
Legal Footnote (Non-applicable Icons)  
For more information regarding Non-applicable Icons, please refer to the  
Legal Footnotes section in Appendix F.  
Please handle your computer carefully to avoid scratching or damaging the  
surface.  
Front with the display closed  
The following figure shows the computer’s front with its display panel in the  
closed position.  
1
2
3
4
5
1. System indicators  
2. Memory media slot  
4. Wireless indicators*  
5. Stereo speakers  
6. Microphone*  
3. Wireless communication switch*  
* Provided with some models.  
Product appearance depends on the model you purchased.  
Figure 2-1 Front of the computer with display panel closed  
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System indicators  
Memory media slot  
These LED indicators allow you to monitor the  
status of various computer functions and are  
described in more detail within the System  
indicators section.  
This slot lets you insert an  
SD™/SDHC™/SDXC™ memory card,  
miniSD™/microSD™ Card, Memory Stick®  
(Duo™/PRO™/PRO Duo™/Micro™), xD-Picture  
Card™ and MultiMediaCard™. Refer to the  
Optional devices section in Chapter 3, Hardware,  
Utilities and Options.  
Keep foreign metal objects, such as screws, staples and paper clips, out of  
the Memory media slot. Foreign metal objects can create a short circuit,  
which can cause damage and fire, possibly resulting in serious injury.  
Wireless  
communication  
switch  
Slide this switch to the left to turn off Wireless  
LAN and Bluetooth functions. Slide it to the right  
to turn on the functions.  
Only some models are equipped with Bluetooth  
and Wireless LAN functions.  
®
■ Do not use the Wireless LAN (Wi-Fi ) or Bluetooth functionalities near  
a microwave oven or in areas subject to radio interference or magnetic  
fields. Interference from a microwave oven or other source can disrupt  
Wi-Fi or Bluetooth operation.  
■ Turn all wireless functionalities off when near a person who may have a  
cardiac pacemaker implant or other medical electric device. Radio  
waves may affect pacemaker or medical device operation, possibly  
resulting in serious injury. Follow the instruction of your medical device  
when using any wireless functionality.  
■ Always turn off wireless functionality if the computer is near automatic  
control equipment or appliances such as automatic doors or fire  
detectors. Radio waves can cause malfunction of such equipment,  
possibly resulting in serious injury.  
Wireless indicators  
These LED indicators allow you to monitor the  
status of Bluetooth and Wireless LAN functions  
and are described in more detail within the  
Wireless indicators section.  
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Stereo speakers  
Microphone  
The speakers emit sound generated by your  
software as well as audio alarms, such as low  
battery condition, generated by the system.  
A built-in microphone allows you to import and  
record sounds for your application - please refer  
to the Sound System section in Chapter 4,  
Operating Basics for more information.  
Some models are equipped with a built-in  
microphone.  
Left side  
The following figure shows the computer’s left side.  
4
1
2
3
5
1. Universal Serial Bus (USB 2.0) port  
2. eSATA/USB combo port*  
3. Cooling vents  
4. ExpressCard slot or PC Card slot*  
5. Mini DisplayPort*  
* Provided with some models.  
Product appearance depends on the model you purchased.  
Figure 2-2 The left side of the computer  
Universal Serial Bus One Universal Serial Bus port, which complies to  
(USB 2.0) port  
the USB 2.0 standard, is provided on the left  
hand side of the computer. The ports with the  
icon ( ) has Sleep and Charge function.  
eSATA/USB combo  
port  
One eSATA/USB combo port, which complies to  
the USB 2.0 standard, is provided on the left  
hand side of the computer. This port has eSATA  
(External Serial ATA) function.  
Keep foreign metal objects, such as screws, staples and paper clips, out of  
the eSATA/USB combo port. Foreign metal objects can create a short  
circuit, which can cause damage and fire, possibly resulting in serious  
injury.  
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Please note that it is not possible to confirm the operation of all functions of  
all USB devices that are available. In view of this it may be noted that some  
functions associated with a specific device might not operate properly.  
Cooling vents  
The cooling vents help the processor avoid from  
overheating.  
Do not block the cooling vents. Keep foreign metal objects, such as  
screws, staples and paper clips, out of the cooling vents. Foreign metal  
objects can create a short circuit, which can cause damage and fire,  
possibly resulting in serious injury.  
ExpressCard slot  
PC Card slot  
This slot allows you to install a single  
ExpressCard device.  
This slot can accommodate a single Type II, 16-  
bit or 32-bit (CardBus) PC Card device.  
PC Card eject button This button is used in order to remove a PC Card  
from within the computer.  
Keep foreign metal objects, such as screws, staples and paper clips, out of  
the PC Card slot. Foreign metal objects can create a short circuit, which  
can cause damage and fire, possibly resulting in serious injury.  
Mini DisplayPort  
This port is capable of driving resolutions up to  
2560x1600. With a suitable adapter, Mini  
DisplayPort may be used to drive displays with a  
HDMI or DVI interface.  
Right side  
The following figure shows the computer’s right side.  
3
4
2
1
1. Headphone jack  
2. Microphone jack  
3. Universal Serial Bus (USB 2.0) ports  
4. Optical disc drive*  
* Provided with some models.  
Product appearance depends on the model you purchased.  
Figure 2-3 The right side of the computer  
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The Grand Tour  
Headphone jack  
Microphone jack  
A 3.5 mm mini headphone jack enables  
connection of stereo headphones.  
A 3.5 mm mini microphone jack enables  
connection of a three-conductor mini jack for  
monaural microphone input.  
Universal Serial Bus Two Universal Serial Bus ports, which comply to  
(USB 2.0) ports  
the USB 2.0 standard, are provided on the right  
hand side of the computer.  
Keep foreign metal objects, such as screws, staples and paper clips, out of  
the USB connectors. Foreign metal objects can create a short circuit,  
which can cause damage and fire, possibly resulting in serious injury.  
Please note that it is not possible to confirm the operation of all functions of  
all USB devices that are available. In view of this it may be noted that some  
functions associated with a specific device might not operate properly.  
Optical disc drive  
The computer may be configured with a DVD-  
ROM or DVD Super Multi drive.  
Back  
The following figure shows the computer’s back.  
3
4
1
2
5
1. Security lock slot  
2. External monitor port  
3. Serial port*  
5. Modem jack*  
6. LAN jack  
7. LAN active indicator (orange)  
8. Link indicator (green)  
4. DC IN 15V jack  
* Provided with some models.  
Product appearance depends on the model you purchased.  
Figure 2-4 The back of the computer  
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Security lock slot  
A security cable can be attached to this slot and  
then connected to a desk or other large object in  
order to deter theft of the computer.  
External monitor  
port  
This port provides 15-pin, analog VGA port.  
This port allows you to connect an external  
monitor to the computer.  
Serial port  
Use this 9-pin port to connect serial devices such  
as an external modem, serial mouse or serial  
printer.  
Some models are equipped with a serial port.  
DC IN 15V jack  
The AC adaptor connects to this jack in order to  
power the computer and charge its internal  
batteries. Please note that you should only use  
the model of AC adaptor supplied with the  
computer at the time of purchase - using the  
wrong AC adaptor can cause damage to the  
computer.  
Modem jack  
The modem jack lets you use a modular cable to  
connect the modem directly to a telephone line.  
Some models are equipped with a modem jack.  
■ Connection to any communication line other than an analog phone line  
could cause a PC system failure.  
■ Connect the built-in modem only to ordinary analog phone lines.  
■ Never connect the built-in modem to a digital line (ISDN).  
■ Never connect the built-in modem to the digital connector on a  
public telephone or to a digital private branch exchange (PBX).  
■ Never connect the built-in modem to a key telephone system for  
residences or offices.  
■ Avoid using your computer modem with the telephone cable connected  
during an electrical storm. There may be a remote risk of electric shock  
from lightning.  
LAN jack  
This jack lets you connect to a LAN. The adaptor  
has built-in support for Ethernet LAN  
(10megabits per second, 10BASE-T), Fast  
Ethernet LAN (100 megabits per second,  
100BASE-TX) or Gigabit Ethernet LAN (1000  
megabits per second, 1000BASE-T). Refer to  
Chapter 4, Operating Basics, for details.  
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The Grand Tour  
■ Do not connect any cable other than a LAN cable to the LAN jack. It  
could cause damage or malfunction.  
■ Do not connect the LAN cable to a power supply. It could cause  
damage or malfunction.  
LAN active indicator This indicator may glow orange when the  
(orange)  
computer is connected to a LAN and the LAN is  
functioning properly.  
Link indicator  
(green)  
This indicator may glow green when the  
computer is connected to a LAN and the LAN is  
functioning properly.  
Underside  
The following figure shows the underside of the computer. You should  
ensure that the display is closed before the computer is turned over to  
avoid causing any damage.  
2
1
3
4
1. Battery lock  
3. Battery pack  
2. Battery release latch  
4. Memory module slot  
Product appearance depends on the model you purchased.  
Figure 2-5 The underside of the computer  
Battery lock  
Slide the battery lock to release the battery pack  
ready for removal.  
Battery release latch Slide and hold this latch into its 'Unlock' position  
in order to release the battery pack for removal.  
For more detailed information on removing the  
battery pack please refer to Chapter 6, Power  
and Power-Up Modes.  
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Battery pack  
The battery pack provides power to the computer  
when the AC adaptor is not connected. For more  
detailed information on the use and operation of  
the battery pack please refer to Chapter 6, Power  
and Power-Up Modes.  
Memory module slot The memory module slot allows for the  
installation, replacement and removal of  
additional memory module.  
Refer to the Additional memory module section in  
Chapter 3, Hardware, Utilities and Options.  
Front with the display open  
This section shows the computer with the display panel open. In order to  
open the display, lift the display panel up and position it at a comfortable  
viewing angle for you.  
3
2
1
4
10  
9
6
8
7
5
6
12  
14  
11  
13  
Figure 2-6 The front of the computer with the display panel open (A4 size keyboard)  
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The Grand Tour  
1. Wireless LAN and Bluetooth antennas (not shown)*  
2. Web Camera*  
8. eco button  
9. TOSHIBA Presentation button  
10. Volume up/down buttons  
11. Keyboard  
3. Web Camera LED*  
4. Display screen  
5. LCD Sensor switch (not shown)  
6. Display hinges  
12. Touch Pad  
13. Touch Pad control buttons  
14. Fingerprint Sensor*  
7. Power button  
* Provided with some models.  
Product appearance depends on the model you purchased.  
Wireless LAN  
antennas  
Some computers in this series are equipped with  
the Wireless LAN antennas.  
Bluetooth antenna  
Web Camera LED  
Web Camera  
Some computers in this series are equipped with  
a Bluetooth antenna.  
The Web Camera LED glows when the Web  
Camera is operating.  
Web Camera is a device that allows you to  
record video or take photographs with your  
computer. You can use it for video chatting or  
video conferences using a communication tool  
such as Windows Live Messenger. TOSHIBA  
Web Camera Application will help you to add  
various video effects to your video or photograph.  
Enables the transmission of video and use of  
video chat via the internet using specialized  
applications.  
Some models are equipped with a Web Camera.  
Please refer to the Web Camera section in  
Chapter 4, Operating Basics.  
Display hinges  
Display screen  
The display hinges allow the display panel to be  
position at a variety of easy-to-view angles.  
Please be aware that, when the computer is  
operating on the AC adaptor, the image  
displayed on the internal screen will be  
somewhat brighter than when it operates on  
battery power. This difference in brightness  
levels is intended to save power when operating  
on batteries. For more information on the  
computer's display, please refer to the Display  
Controller and Video mode section in Appendix  
B.  
Power button  
Press this button to turn the computer's power on  
and off.  
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The Grand Tour  
eco button  
Press this button to launch the TOSHBIA eco  
Utility. This button changes "On" and "Off" of eco  
Mode. When eco Mode is "On", the icon turns  
green. When eco Mode is "Off", the icon turns  
gray.  
The TOSHIBA eco Utility is not supported by  
®
Windows XP operating system.  
TOSHIBA  
Presentation button  
The TOSHIBA Presentation button has the same  
functionality as the Connect display button in the  
Mobility Center.  
Some models are equipped with a TOSHIBA  
Presentation button.  
volume down button Press this button to decrease the volume.  
volume up button  
Keyboard  
Press this button to increase the volume.  
Your computer may intergrated with two kinds of  
keyboards: A4 size keyboard which provides the  
embedded numeric overlay keys, dedicated  
cursor control overlay keys, and  
and  
Keys; full size keyboard which provides  
dedicated numeric keys, dedicated cursor control  
keys, and  
and  
Keys. Refer to Chapter 5,  
The Keyboard, for details.  
Touch Pad  
The Touch Pad located in the palm rest is used to  
control the movement of the on-screen pointer.  
For more information, please refer to the Using  
the Touch Pad section in Chapter 4, Operating  
Basics.  
Touch Pad control  
buttons  
The control buttons located below the Touch Pad  
allow you to select menu items or manipulate text  
and graphics as designated by the on-screen  
pointer.  
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The Grand Tour  
Fingerprint Sensor  
LCD Sensor switch  
This sensor enables you to enroll and recognize  
a fingerprint.  
For detailed information on Fingerprint Sensor,  
refer to Chapter 4, Using the Fingerprint Sensor.  
Some models are equipped with a Fingerprint  
Sensor.  
This switch senses when the display panel is  
either closed or opened and activates the Panel  
Power Off/On feature as appropriate. For  
example, when you close the display panel the  
computer enters Hibernation Mode and shuts  
itself down and then, when you next open the  
display, the computer will automatically start up  
and return you to the application you were  
previously working on.  
You can specify within the Power Options. To  
access it, click Start -> Control Panel -> System  
and Security -> Power Options.  
Do not put any magnetic objects close to this switch as they may cause the  
computer to automatically enter Hibernation Mode and shut down even if  
the Panel Power Off feature is disabled.  
Indicators  
This section explains indicator functions.  
System indicators  
LED system indicators next to their respective icons, glow when specific  
computer operations are in progress.  
Figure 2-7 System indicators  
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The Grand Tour  
DC IN  
The DC IN indicator normally glows green when  
power is being correctly supplied from the AC  
power adaptor. However, If the output voltage  
from the adaptor is abnormal, or if the computer's  
power supply malfunctions, this indicator will  
flash orange.  
Power  
Battery  
The Power indicator normally glows green when  
the computer is turned on. However, if you turn  
the computer off into Sleep Mode, this indicator  
will flash orange - approximately two second on,  
two seconds off - both while the system is  
shutting down and while it remains turned off.  
The Battery indicator shows the condition of the  
battery's charge - green indicates the battery is  
fully charged, orange indicates the battery is  
charging, and flashing orange indicates a low  
battery condition. Please refer to Chapter 6,  
Power and Power-Up Modes for more  
information on this feature.  
Hard Disk Drive/  
Optical Disc Drive  
The Hard Disk Drive/Optical Disc Drive  
indicator blinks green whenever the computer is  
accessing the built-in hard disk drive, optical disc  
drive or eSATA device.  
Memory media slot  
The Memory media slot indicator blinks green  
when the computer is accessing the Memory  
media slot.  
Wireless indicators  
Wireless indicators next to their respective icons, glow when specific  
computer operations are in progress.  
Figure 2-8 Wireless indicators  
Wireless  
communication  
The Wireless communication indicator glows  
orange when the Bluetooth and Wireless LAN  
functions are turned on.  
Only some models are equipped with Bluetooth  
and Wireless LAN functions.  
Wireless WAN  
This indicator always show off with no effect.  
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Keyboard indicators  
A4 size keyboard  
The following figures show the positions of the CAPS LOCK indicator and  
the keypad overlay indicators which show the following conditions:  
■ When the CAPS LOCK indicator glows, the keyboard will produce  
capitals when any letter is typed.  
■ When the Arrow Mode indicator glows, the keypad overlay allows you to  
use cursor functions.  
■ When the Numeric Mode indicator glows, the keypad overlay allows  
you to enter numbers.  
1
1. CAPS LOCK indicator  
Figure 2-9 CAPS LOCK indicator  
CAPS LOCK  
This indicator glows green when letter keys are  
locked into their uppercase format.  
1
2
1. Arrow mode indicator  
2. Numeric mode indicator  
Figure 2-10 Keypad overlay indicators  
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Arrow mode  
When the Arrow mode indicator lights green,  
you can use the gray labeled keys on the keypad  
overlay as cursor keys. Please refer to the  
Keypad overlay for A4 size keyboard section in  
Chapter 5, The Keyboard for more information.  
Numeric mode  
When the Numeric mode indicator lights green,  
you can use the gray labeled keys on the keypad  
overlay for number entry. Please refer to the  
Keypad overlay for A4 size keyboard section in  
Chapter 5, The Keyboard for more information.  
Full size keyboard  
The following figures show the positions of the CAPS LOCK indicator and  
the NUM LOCK indicators which show the following conditions:  
■ When the CAPS LOCK indicator glows, the keyboard will produce  
capitals when any letter is typed.  
■ When the NUM LOCK indicator glows, the ten key allows you to enter  
numbers.  
2
1
2. NUM LOCK indicator  
Figure 2-11 Keypad indicators  
1. CAPS LOCK indicator  
CAPS LOCK  
NUM LOCK  
This indicator glows green when letter keys are  
locked into their uppercase format.  
When the NUM LOCK indicator glows, you can  
use the number keys on the keyboard for number  
entry.  
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Optical disc drives  
The computer may be installed with a DVD-ROM or DVD Super Multi drive.  
When the computer is accessing a CD/DVD, an indicator on the drive  
glows.  
Some models are equipped with an optical disc drive.  
For information on loading and unloading discs refer to the Using optical  
disc drives section in Chapter 4, Operating Basics.  
Writable discs  
This section describes the types of writable CD/DVD discs. Check the  
specifications of your drive to see the types of discs it can write. Use  
TOSHIBA Disc Creator to write compact discs. Refer to Chapter 4,  
Operating Basics.  
CDs  
■ CD-R discs can be written only once. The recorded data cannot be  
erased or changed.  
■ CD-RW discs including multi speed CD-RW discs, high-speed CD-RW  
discs and ultra-speed CD-RW discs can be recorded more than once.  
DVDs  
■ DVD-R, DVD+R, DVD-R (Dual Layer) and DVD+R (Double Layer) discs  
can be written only once. The recorded data cannot be erased or  
changed.  
■ DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than  
once.  
Formats  
The drives support the following formats.  
DVD-ROM drive  
The drive supports the formats CD-ROM, DVD-ROM, DVD-Video, CD-DA,  
CD-Text, Photo CDTM (single/multi-session), CD-ROM Mode 1, Mode 2,  
CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA) and  
Addressing Method 2.  
DVD Super Multi drive Double Layer  
The drive supports the formats in addition to the DVD-ROM&CD-R/RW  
drive, and DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, DVD-R DL  
(Format1), DVD+R DL.  
Some types and formats of DVD-R DL and DVD+R DL discs may be  
unreadable.  
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The Grand Tour  
AC adaptor  
The AC adaptor can automatically adjust to any voltage ranging from 100 to  
240 volts and to a frequency of either 50 or 60 hertz, enabling you to use  
this computer in almost all country/region. The adaptor converts AC power  
to DC power and reduces the voltage supplied to this computer.  
To recharge the battery, simply connect the AC adaptor to a power source  
and to the computer. Please refer to Chapter 6, Power and Power-Up  
Modes for further information.  
Figure 2-12 The AC adaptor (2-pin plug)  
Figure 2-13 The AC adaptor (3-pin plug)  
■ Depending on the model in question, either a 2-pin or 3-pin  
adaptor/power lead will be bundled with the computer.  
■ Do not use a 3-pin to 2-pin conversion plug.  
■ The supplied power cord conforms to safety rules and regulations in  
the region the product is bought and should not be used outside of this  
region. In order to use the adaptor/computer in other regions, you  
should please buy a power cord that conforms to the safety rules and  
regulations in that particular region.  
Always use the TOSHIBA AC adaptor that was included with your  
computer, or use AC adaptors specified by TOSHIBA to avoid any risk of  
fire or other damage to the computer. Use of an incompatible AC adaptor  
could cause fire or damage to the computer possibly resulting in serious  
injury. TOSHIBA assumes no liability for any damage caused by use of an  
incompatible adaptor.  
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Chapter 3  
Hardware, Utilities and Options  
Hardware  
This section describes the hardware of your computer.  
The actual specifications may vary depending on the model you  
purchased.  
Processor  
CPU  
Your computer is equipped with one processor  
and processor type varies depending on model.  
To check which type of processor is included in  
your model, open the TOSHIBA PC Diagnostic  
Tool Utility by clicking Start -> All Programs ->  
TOSHIBA -> Utilities -> PC Diagnostic Tool.  
Legal Footnote (CPU)  
For more information on the CPU, please refer to the Legal Footnotes  
section in Appendix F.  
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Hardware, Utilities and Options  
Memory  
Memory slots  
The momory slot allows for the installation,  
replacement and removal of additional memory  
module.  
1 GB, 2 GB or 4 GB memory modules can be  
installed in the computer's two memory slots for a  
maximum of 8 GB system memory. The actual  
amount of useable system memory will be less  
than the installed memory modules.  
Video RAM  
The memory in a computer's graphics adaptor,  
used to store the image displayed on a bitmap  
display.  
The amount of Video RAM available is  
dependent on the computer's system memory.  
Start -> Control Panel -> Appearance and  
Personalization -> Display -> Adjust  
resolution.  
The amount of Video RAM can be verified by  
clicking the Advanced Settings button in the  
Screen Resolution window.  
If your computer is configured with more than 3 GB memory, the memory  
might be displayed as approximately 3 GB only (depending on the  
computer’s hardware specifications).  
This is correct because the operating system usually displays the available  
memory instead of the physical memory (RAM) built into the computer.  
Various system components (like the video adapter’s GPU and PCI  
devices like Wireless LAN, etc.) require their own memory space. Since a  
32-bit operating system cannot address more than 4 GB of memory, these  
system resources overlap the physical memory. It is a technical limitation  
that the overlapped memory is not available to the operating system. Even  
though some tools might display the actual physical memory built into your  
computer, the memory available to the operating system will still be  
approximately 3 GB only.  
Computers configured with a 64-bit operating system can address 4GB or  
more of system memory.  
Legal Footnote (Memory (Main System))  
For more information regarding Memory (Main System), please refer to the  
Legal Footnotes section in Appendix F.  
Power  
Battery pack  
The computer is powered by one rechargeable  
lithium-ion battery pack.  
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Legal Footnote (Battery Life)  
For more information regarding Battery Life, please refer to the Legal  
Footnotes section in Appendix F.  
RTC battery  
AC adaptor  
The internal RTC battery backs up the Real Time  
Clock (RTC) and calendar.  
The AC adaptor provides power to the system  
and recharges the batteries when they are low. It  
comes with a detachable power cord which will  
either have a 2-pin or 3-pin plug enclosure.  
As the AC adaptor is universal, it can receive a  
range of AC voltages from 100 to 240 volts,  
however you should note that the output current  
varies among different models. Using the wrong  
adaptor can damage your computer. Refer to the  
AC adaptor section in Chapter 2, The Grand  
Tour.  
Disks  
Hard disk drive or  
Solid state drive  
The size of the hard disk drive varies depending  
on the model.  
To check which type of HDD is included in your  
model, open the TOSHIBA PC Diagnostic Tool  
Utility by clicking Start -> All Programs ->  
TOSHIBA -> Utilities -> PC Diagnostic Tool.  
Please note that part of the hard disk's overall  
capacity is reserved as administration space.  
Additional HDD drive sizes may be introduced.  
■ In this manual, the word "HDD" or "Hard disk drive" also refers to the  
SSD unless otherwise stated.  
■ SSD is a large-capacity storage media which uses Solid-State Memory  
in place of a magnetic disk of the hard disk.  
Under certain unusual conditions of prolonged non-use and/or exposure to  
high temperatures, the SSD may be vulnerable to data retention errors.  
Legal Footnote (Hard Disk Drive (HDD) Capacity)  
For more information regarding Hard Disk Drive (HDD) Capacity, please  
refer to the Legal Footnotes section in Appendix F.  
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Optical disc drive  
Drive  
The following optical disc drive may be pre-  
installed in this computer.  
■ DVD-ROM drive  
■ DVD Super Multi drive Double Layer  
2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.  
Display  
The computer's internal display panel supports high-resolution video  
graphics and can be set to a wide range of viewing angles for maximum  
comfort and readability.  
39.6cm (15.6”) LCD screen, 16 million colors,  
with one of the following resolutions:  
Display panel  
■ HD, 1366 horizontal x 768 vertical pixels  
■ HD+, 1600 horizontal x 900 vertical pixels  
Legal Footnote (LCD)  
For more information regarding the LCD, please refer to the Legal  
Footnotes section in Appendix F.  
Graphics controller  
The graphics controller maximizes display  
performance. Refer to Display Controller and  
Video mode section in Appendix B for more  
information.  
Legal Footnote (Graphics Processing Unit ("GPU"))  
For more information regarding the Graphics Processing Unit ("GPU"),  
please refer to the Legal Footnotes section in Appendix F.  
Sound  
Sound system  
The integrated sound system provides support  
for the computer's internal speakers and  
microphone, as allowing an external microphone  
and headphones to be connected via the  
appropriate jacks.  
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Multimedia  
Web Camera  
Web Camera is a device that allows you to  
record video or take photographs with your  
computer. You can use it for video chatting or  
video conferences using a communication tool  
such as Windows Live Messenger. TOSHIBA  
Web Camera Application will help you to add  
various video effects to your video or photograph.  
Please refer to the Web Camera section in  
Chapter 4, Operating Basics.  
Communications  
Modem  
The integrated modem provides capability for  
data and fax communications that support the  
V.90 (V.92) standards and includes a modem  
jack for connection to the telephone line. Please  
note that both the V.90 and V.92 standards are  
only supported in the USA, Canada, United  
Kingdom, France, Germany and Australia - only  
the V.90 standard is supported in other regions.  
You should also be aware that the speed of data  
and fax transfer will depend on the analog  
telephone line conditions.  
Some models are equipped with the integrated  
modem.  
LAN  
The computer has built-in support for Ethernet  
LAN (10 megabits per second, 10BASE-T), Fast  
Ethernet LAN (100 megabits per second,  
100BASE-TX) or Gigabit Ethernet LAN (1000  
megabits per second, 1000BASE-T).  
Bluetooth  
Some computers in this series have Bluetooth  
wireless communication function which  
eliminates the need for cables between  
electronic devices such as computers, printers  
and mobile phones. When it is enabled,  
Bluetooth provides the wireless personal area  
network environment which is safe and  
trustworthy, that is quick and easy.  
Wireless LAN  
Some computers in this series are equipped with  
a Wireless LAN module that is compatible with  
other LAN systems based on Direct Sequence  
Spread Spectrum/Orthogonal Frequency Division  
Multiplexing radio technology that complies with  
the IEEE 802.11 Standard.  
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Legal Footnote (Wireless LAN)  
For more information regarding Wireless LAN, please refer to the Legal  
Footnotes section in Appendix F.  
Special features  
The following features are either unique to TOSHIBA computers or are  
advanced features which make the computer more convenient to use.  
Access each function using the following procedures.  
*1 To access the Power Options, click Start -> Control Panel -> System  
and Security -> Power Options.  
eco button  
Press this button to launch the TOSHBIA eco  
Utility. This button changes "On" and "Off" of eco  
Mode. When eco Mode is "On", the icon turns  
green. When eco Mode is "Off", the icon turns  
gray.  
TOSHIBA  
The TOSHIBA Presentation button has the same  
Presentation button functionality as the Connect display button in the  
Mobility Center.  
Some models are equipped with a TOSHIBA  
Presentation button.  
Hot keys  
Hot keys are specific key combinations that let  
you quickly change the system configuration  
directly from the keyboard without running a  
system program.  
Display automatic  
This feature automatically cuts off power to the  
computer's display panel when there is no  
keyboard input for a specified time, with power  
being restored the next time a key is pressed.  
This can be specified in the Power Options.  
*1  
power off  
HDD automatic  
This feature automatically cuts off power to the  
hard disk drive when it is not accessed for a  
specified time, with power being restored when  
the hard disk drive is next accessed. This can be  
specified in the Power Options.  
*1  
power off  
System automatic  
Sleep/Hibernation  
This feature automatically shuts down the system  
into either Sleep Mode or Hibernation Mode when  
there is no input or hardware access for a  
specified time. This can be specified in the Power  
Options.  
*1  
Mode  
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Keypad overlay  
A ten-key numeric keypad is integrated into the  
A4 size keyboard. Please refer to the Keypad  
overlay for A4 size keyboard section in Chapter  
5, The Keyboard, for information on using this  
feature.  
Power on password Two levels of password security, supervisor and  
user, are available to prevent unauthorized  
access to your computer.  
Instant security  
A specific hot key function automatically locks the  
system providing data security.  
Intelligent power  
A microprocessor in the computer's intelligent  
power supply detects the battery's charge,  
automatically calculates the remaining battery  
capacity and protects electronic components  
from abnormal conditions such as a voltage  
overload from the AC adaptor. This can be  
specified in the Power Options.  
*1  
supply  
*1  
This feature lets you configure the computer in  
order to save battery power. This can be  
specified in the Power Options.  
Battery save mode  
Panel power on/off  
*1  
This feature automatically turns power to the  
computer off when the display panel is closed,  
and turns it back on when the display panel is  
opened. This can be specified in the Power  
Options.  
Low battery  
automatic  
When battery power is exhausted to the point that  
computer operation cannot be continued, the  
system automatically enters Hibernation Mode  
and shuts itself down. This can be specified in the  
Power Options.  
*1  
Hibernation Mode  
*1  
To protect against overheating, the processor has  
an internal temperature sensor so that, if the  
computer's internal temperature rises to a certain  
level, the cooling fan is turned on or the  
processing speed is lowered. This can be  
specified in the Power Options.  
Heat dispersal  
Hibernation Mode  
This feature lets you turn off the power to the  
computer without exiting from your software. The  
contents of main memory are automatically  
saved to the hard disk drive so that when you  
next turn the power on again, you can continue  
working right where you left off. Refer to the  
Turning off the power section in Chapter 1,  
Getting Started, for more details.  
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Hardware, Utilities and Options  
Sleep Mode  
If you have to interrupt your work, you can use  
this feature to allow you to turn off power to the  
computer without exiting from your software. Data  
is maintained in the computer's main memory so  
that when you next turn on the power, you can  
continue working right where you left off.  
Sleep and Charge  
function  
This feature allows you to charge USB-  
compatible external devices such as mobile  
phones or portable digital music players via the  
USB port when your computer is in Sleep Mode,  
Hiberantion Mode or in the shutdown state.  
This function is worked by the TOSHIBA Sleep  
Utility. For more information, please refer to the  
Using the TOSHIBA Sleep Utility section in  
Chapter 4, Operating Basics.  
USB Wakeup  
function  
This function restores the computer from Sleep  
Mode depending on the external devices  
connected to the USB ports.  
For example, if a mouse or USB keyboard is  
connected to a USB port, moving the  
mouse/keyboard will wakeup the computer.  
The "USB Wakeup function" operates under  
Windows 7 operating system and it works for all  
USB ports.  
TOSHIBA PC Health The TOSHIBA PC Health Monitor application  
Monitor  
proactively monitors a number of system  
functions such as power consumption, battery  
health and system cooling, informing you of  
significant system conditions. This application  
recognizes the system and individual component  
serial numbers and will track specific activities  
related to their usage.  
Refer to Appendix E, TOSHIBA PC Health  
Monitor.  
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Hardware, Utilities and Options  
Utilities and Applications  
This section describes the pre-installed utilities that come with the  
computer and details how to start them. For further information on their  
operation, you may refer to each utility's online manual, help files or  
README.TXT file (if applicable).  
You may not have all the utilities or applications listed below depending on  
the model you purchased.  
TOSHIBA Power  
Saver  
TOSHIBA Power Saver provides you with the  
features of more various power supply  
managements.  
TOSHIBA Button  
Support  
This utility controls the following computer button  
functions.  
■ eco button  
■ Presentation button  
The starting application from the button can be  
changed.  
TOSHIBA Button Support cannot be used in models that are not equipped  
with eco button and TOSHIBA Presentation button.  
TOSHIBA PC  
Diagnostic Tool  
The TOSHIBA PC Diagnostic Tool will display  
basic system configuration information and allow  
the functionality of some of the computer's built-  
in hardware devices to be tested.  
TOSHIBA Password The TOSHIBA Password utility allows you to set  
a password in order to restrict access to the  
computer.  
Utility  
TOSHIBA Flash  
Cards  
The TOSHIBA Flash Cards provide a quick way  
to modify selected system functions.  
■ Hot key function  
HW Setup  
This utility allows you to customize your  
hardware settings according to the way you work  
with the computer and the peripherals you use.  
TOSHIBA  
Accessibility  
The TOSHIBA Accessibility utility provides  
support to movement impaired users when they  
need to use the TOSHIBA Hot-key functions. In  
use, the utility allows you to make the FN key  
'sticky', that is you can press it once, release it,  
and they press one of the 'Function' keys in  
order to access its specific function. When set,  
the FN key will remain active until another key is  
pressed.  
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Hardware, Utilities and Options  
Fingerprint Utility  
This product has a fingerprint utility installed for  
the purpose of enrolling and recognizing  
fingerprints which can then be linked to a  
username and password in order to remove the  
need to input these details from the keyboard.  
Just by swiping an enrolled finger against the  
fingerprint sensor, the following functions will be  
enabled:  
■ Logon to Windows and access a security  
enabled homepage through Internet Explorer.  
■ Files and folders can be encrypted/decrypted  
and third party access to them is prevented.  
■ Disable the password-protected screen-saver  
when returning from a power-saving mode  
such as Sleep Mode.  
■ Authentication of the User Password (and, if  
applicable, the HDD(Hard Disk Drive)  
Password) when booting up the computer  
(Power-on Security).  
■ Single Sign-on feature  
Fingerprint security cannot be used in models that do not have a fingerprint  
module installed.  
TOSHIBA Face  
Recognition  
TOSHIBA Face Recognition uses a face  
verification library to verify the face data of users  
when they log in to Windows. If the verification is  
successful, the user will be logged into Windows  
automatically. The user can thus avoid having to  
enter a password or the like, which makes the  
login process easier.  
For more information, please refer to the Using  
the TOSHIBA Face Recognition section in  
Chapter 4, Operating Basics.  
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TOSHIBA VIDEO  
PLAYER  
The player lets you view DVD movies, or video  
content recorded using home video camcorders.  
You can play DVD-Video, DVD-R and video files.  
It has an on-screen interface and functions. Click  
Start -> All Programs -> TOSHIBA VIDEO  
PLAYER -> TOSHIBA VIDEO PLAYER.  
For more information, please refer to the  
TOSHIBA VIDEO PLAYER section in Chapter 4,  
Operating Basics.  
Bluetooth Stack for  
Windows by  
TOSHIBA  
This software enables communication between  
the computer and external Bluetooth devices  
such as printers and mobile phones.  
Bluetooth functions cannot be used in models that do not have a Bluetooth  
module installed.  
TOSHIBA Assist  
TOSHIBA Assist is a graphical user interface that  
provides access to specific tools, utilities and  
applications that make the use and configuration  
of the computer easier.  
TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that  
improve the ease and control of communication  
devices and network connections, help in the  
identification of communication problems and  
allow the creation of profiles if you need to switch  
between different locations and communication  
networks. To access this utility, click Start -> All  
Programs -> TOSHIBA -> ConfigFree.  
TOSHIBA eco Utility This PC is equipped with "eco mode". This mode  
slightly lowers performance of some devices to  
reduce electric power consumption. You can  
realize measurable power savings by using it  
continuously. TOSHIBA eco Utility helps you  
monitor your power savings by showing  
approximate real time power consumption.  
Furthermore, it shows approximate accumulated  
power consumption and approximate  
accumulated power savings when using eco  
mode daily, weekly, and monthly. You can track  
power savings by using eco mode continuously.  
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TOSHIBA Disc  
Creator  
You can create CD's and DVD's in a number of  
formats including audio CD's that can be played  
on a standard CD player, and data CD's/DVD's  
which can store copies of the files and folders on  
your computer's hard disk drive. This software  
can be used on models with a DVD Super Multi  
drive.  
To start this utility, click Start -> All Programs ->  
TOSHIBA -> CD&DVD Applications -> Disc  
Creator.  
TOSHIBA DVD-RAM This utility has the function of Physical Format  
Utility  
and Write-Protect to DVD-RAM. This utility is  
contained the setup module of TOSHIBA Disc  
Creator. To start this utility, click Start -> All  
Programs -> TOSHIBA -> CD&DVD  
Applications -> DVD-RAM Utility.  
TOSHIBA HDD/SSD  
Alert Utility  
This utility includes wizard functions to monitor  
the Disk Drive operating status and execute the  
system backup.  
To access the utility, click Start -> All Programs  
-> TOSHIBA -> Utilities -> HDD SSD Alert.  
TOSHIBA Service  
Station  
This application allows your computer to  
automatically search for TOSHIBA software  
updates or other alerts from TOSHIBA that are  
specific to your computer system and its  
programs. When enabled, this application  
periodically transmits to our servers a limited  
amount of system information, which will be  
treated in strict accordance with the rules and  
regulations as well as applicable data protection  
law.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Utilities -> Service Station.  
TOSHIBA Bulletin  
Board  
Bulletin Board is a convenient place to pin things  
to visually organize in a fun and creative way.  
Simply drag and drop your favorite pictures, files  
or notes to pin them on the Board. You can use it  
to create thumbnail shortcuts, reminders, to-do  
list and so on according to your personal style.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> TOSHIBA Bulletin Board.  
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TOSHIBA ReelTime  
This application is a graphical history/indexing  
tool that enables you to view recently accessed  
files in a fun and easy-to-use format. View and  
scroll through your history of opened or imported  
files via thumbnails in an intuitive user interface.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> TOSHIBA ReelTime.  
TOSHIBA Wireless  
LAN Indicator  
TOSHIBA Wireless LAN Indicator utility displays  
the system's Wireless LAN connection status on  
the logon screen.  
You can quickly check the current Wireless LAN  
connection status before logging into Windows.  
To change the settings of this utility, click Start ->  
All Programs -> TOSHIBA -> Networking ->  
Wireless LAN Indicator - Settings.  
TOSHIBA Media  
Controller  
This application allows you to control your music,  
pictures and videos by streaming content to any  
compatible device in your home.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> TOSHIBA Media Controller ->  
TOSHIBA Media Controller.  
For more information, please refer to the  
TOSHIBA Media Controller Help.  
TOSHIBA Speech  
System  
The TOSHIBA Speech System consists of a  
voice-composition application (text-to-speech)  
that analyzes documents and reads them aloud,  
and a speech-recognition application that  
recognizes the words you speak into a  
microphone. This allows you to control and  
operate various Windows programs by voice  
command rather than using the keyboard or a  
mouse.  
To access this utility, click Start -> All Programs  
-> TOSHIBA -> Speech System.  
For more information, please refer to the  
TOSHIBA Speech System Help.  
Trusted Platform  
Module (TPM)  
The TPM (Trusted Platform Module) is a security  
encryption device for the hard disk drive.  
BIOS setup and Infineon TPM Software  
Professional Package must be configured in  
order to use TPM.  
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To enable TPM through the BIOS setup:  
1. Turn on the computer while pressing the F2 key. When the TOSHIBA  
Leading Innovation >>>screen appears, release the F2 key.  
2. Set the TPM in the Security tab to Enabled.  
3. Press the F10 key.  
4. Press the Y key to accept the changes. The computer will restart.  
In order to change the TPM setting when the Hide TPM setting is currently  
set to Yes, switch the Hide TPM setting from Yes to No.  
Optional devices  
Optional devices can expand the computer's capabilities and its versatility.  
This section describes the connection or installation of the following  
devices:  
Cards/memory  
■ ExpressCard/PC Card  
■ Memory media slot  
■ Secure Digital™ (SD) Card (SD memory card, SDHC memory card,  
SDXC memory card, miniSD Card, microSD Card)  
■ Memory Stick (Memory Stick, Memory Stick PRO, Memory Stick  
Duo, Memory Stick PRO Duo, Memory Stick Micro)  
■ xD picture card  
■ MultiMediaCard  
■ Additional memory module  
Peripheral devices  
■ External monitor  
■ eSATA  
■ Serial port  
Other  
■ Security lock  
ExpressCard  
The computer may be equipped with a single ExpressCard slot into which  
any ExpressCard device that meets industry standards, either  
manufactured by TOSHIBA or another vendor, can be installed. The slot  
supports hot plug connection and utilizes the PCI Express interface that  
supports the reading and writing of data at a theoretical maximum rate of  
2.5Gbps.  
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Inserting an ExpressCard  
The Windows hot-install feature allows you to insert ExpressCards while  
the computer is turned on.  
Do not insert an ExpressCard while the computer is in Sleep Mode or  
Hibernation Mode as you may find that some cards do not work properly.  
To insert an ExpressCard, follow the steps as detailed below:  
1. Press the Dummy card in order to eject the Dummy card partially out of  
the computer.  
2. Grasp the Dummy card and draw it.  
3. Insert the ExpressCard into the ExpressCard slot on the side of the  
computer.  
4. Press the ExpressCard gently to ensure a firm connection is made.  
1
2
1. ExpressCard slot  
2. ExpressCard  
Figure 3-1 Inserting the ExpressCard  
5. After inserting the ExpressCard you should refer to its documentation  
and also check the configuration in Windows in order to ensure that it is  
correct.  
Removing an ExpressCard  
To remove an ExpressCard, follow the steps as detailed below.  
1. Open the Safely Remove Hardware icon on the Windows Taskbar.  
2. Point to ExpressCard and click the left Touch Pad control button.  
3. Press the ExpressCard in order to eject the ExpressCard partially out of  
the computer.  
4. Grasp the ExpressCard and remove it.  
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1
1. ExpressCard  
Figure 3-2 Removing the ExpressCard  
5. Insert the Dummy card into the ExpressCard slot.  
When you do not use an ExpressCard, please be sure to insert a Dummy  
card.  
PC Card  
The computer may be equipped with a single PC Card slot that can  
accommodate a Type II format card. Any PC Card that meets industry  
standards, either manufactured by TOSHIBA or another vendor, can be  
installed as the slot supports 16-bit PC Cards and 32-bit CardBus cards.  
For reference, CardBus supports the newer standard of 32-bit PC Cards  
and provides superior performance for the greater demands of applications  
such as multimedia data transmission.  
PC Cards can sometimes become hot during computer operation. Before  
you remove a PC Card always wait for it to cool. You could get burned  
removing a hot PC Card.  
Inserting a PC Card  
The Windows hot-install feature allows you to insert PC Cards while the  
computer is turned on.  
Do not insert a PC Card while the computer is in Sleep Mode or  
Hibernation Mode as you may find that some cards do not work properly.  
To insert a PC Card, follow the steps as detailed below:  
1. Insert the PC Card into the PC Card slot on the side of the computer.  
2. Press the PC Card gently to ensure a firm connection is made.  
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1
2
1. PC Card slot  
2. PC Card  
Figure 3-3 Inserting the PC Card  
3. After inserting the PC Card you should refer to its documentation and  
also check the configuration in Windows in order to ensure that it is  
correct.  
Removing a PC Card  
To remove a PC Card, follow the steps as detailed below:  
1. Open the Safely Remove Hardware icon on the Windows Taskbar.  
2. Point to PC Card and click the left Touch Pad control button.  
3. Press the PC Card eject button to partially extend it out of the computer.  
If the PC Card is not inserted all the way into the computer, the eject button  
may not cause it to pop out sufficiently to allows it to be grasped. In this  
instance, simply push the PC Card firmly back into the computer and then  
press the eject button again.  
4. Press the extended PC Card eject button in order to eject the PC Card  
partially out of the computer.  
5. Grasp the PC Card and remove it.  
2
1
1. PC Card eject button  
2. PC Card  
Figure 3-4 Removing the PC Card  
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Memory media slot  
The computer is equipped with a Memory media slot that can  
accommodate some kinds of memory media with various memory  
capacities so that you can easily transfer data from devices, such as digital  
cameras and Personal Digital Assistants.  
Keep foreign objects out of the Memory media slot. Never allow metal  
objects, such as screws, staples and paper clips, to enter the computer or  
Keyboard. Foreign metal objects can create a short circuit, which can  
cause computer damage and fire, possibly resulting in serious injury.  
■ This Memory media slot supports the following memory media.  
■ Secure Digital (SD) Card (SD memory card, SDHC memory card,  
SDXC memory card, miniSD Card, microSD Card)  
■ Memory Stick (Memory Stick, Memory Stick PRO, Memory Stick  
Duo, Memory Stick PRO Duo, Memory Stick Micro)  
■ xD picture card  
■ MultiMediaCard (MMC™)  
■ Please note that an adaptor is required to use miniSD/microSD Card.  
■ Please note that an adaptor is required to use Memory Stick Duo,  
Memory Stick PRO Duo and Memory Stick Micro.  
■ Please note that not all memory media have been tested and verified to  
work correctly. Therefore, it is not possible to guarantee that all  
memory media will operate properly.  
■ The slot does not support Magic Gate functions.  
microSD card adaptor and microSD card  
Secure Digital (SD) Card  
MultiMediaCard  
(MMC)  
xD picture card  
Memory Stick  
Figure 3-5 Examples of memory media  
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Memory media  
This section provides the important safety precautions in order to handle  
your memory media.  
Points to note about the SD/SDHC/SDXC memory card  
SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music  
Initiative), which is a technology adopted to prevent unlawful copy or  
playback of digital music. For this reason, you cannot copy or playback  
protected material on another computer or other device, and you may not  
reproduce any copyrighted material except for your personal enjoyment.  
Below is a simple explanation for distinguishing SD memory cards from  
SDHC and SDXC memory cards.  
■ SD, SDHC and SDXC memory cards appear the same externally.  
However, the logo on SD, SDHC and SDXC memory cards is different,  
so pay careful attention to the logo when purchasing.  
■ The SD memory card logo is (  
).  
■ The SDHC memory card logo is (  
).  
).  
■ The SDXC memory card logo is (  
■ The maximum capacity of SD memory cards is 2GB. The maximum  
capacity of SDHC memory cards is 32GB. The maximum capacity of  
SDXC memory cards is 64GB.  
Card Type  
Capacities  
SD  
8MB, 16MB, 32MB, 64MB, 128MB, 256MB,  
512MB, 1GB, 2GB  
SDHC  
SDXC  
4GB, 8GB, 16GB, 32GB  
64GB  
Memory media format  
New media cards are formatted according to specific standards. If you wish  
to reformat a media card, be sure to do so with a device that uses media  
cards.  
Formatting an SD/SDHC/SDXC memory card  
SD/SDHC/SDXC memory cards are sold already formatted in conformity to  
specific standards. If you reformat an SD/SDHC/SDXC memory card, be  
sure to reformat it with a device such as digital camera or digital audio  
player that uses the SD/SDHC/SDXC memory cards, not with the format  
command provided within Windows.  
Should you need to format all areas of the memory card,including the  
protected area,you will need to obtain an appropriate application that  
applies the copy protection system.  
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Media care  
Observe the following precautions when handling the card.  
Card care  
■ Do not twist or bend cards.  
■ Do not expose cards to liquids or store in humid areas or lay media  
close to containers of liquid.  
■ Do not touch the metal part of a card or expose it to liquids or let it get  
dirty.  
■ After using card, return it to its case.  
■ The card is designed so that it can be inserted only one way. Do not try  
to force the card into the slot.  
■ Do not leave a card partially inserted in the slot. Press the card until you  
hear it click into place.  
Memory card care  
■ Set the write-protect switch to the lock position, if you do not want to  
record data.  
■ Memory cards have a limited lifespan, so it is important to backup  
important data.  
■ Do not write to a card if the battery power is low. Low power could affect  
writing accuracy.  
■ Do not remove a card while read/write is in progress.  
For more details on using memory cards, see manuals accompanying the  
cards.  
About the write-protect  
The following memory media have a function for protect.  
■ SD Card (SD memory card, SDHC memory card, SDXC memory card)  
■ Memory Stick (Memory Stick, Memory Stick PRO, Memory Stick Duo,  
Memory Stick PRO Duo, Memory Stick Micro)  
■ MultiMediaCard (MMC)  
Set the write-protect switch to the lock position, if you do not want to record  
data.  
Inserting a memory media  
The following instructions apply to all types of supported media devices. To  
insert a memory media, follow the steps as detailed below:  
1. Turn the memory media so that the contacts (metal areas) are face  
down.  
2. Insert the memory media into the Memory media slot on the side of the  
computer.  
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3. Press the memory media gently to ensure a firm connection is made.  
1
2
1. Memory media slot  
2. Memory media  
Figure 3-6 Inserting a memory media  
■ Make sure memory media is oriented properly before you insert it. If  
you insert the media in wrong direction, you may not be able to remove  
it.  
■ When inserting memory media, do not touch the metal contacts. You  
could expose the storage area to static electricity, which can destroy  
data.  
■ Do not turn the computer off or switch to Sleep Mode or Hibernation  
Mode while files are being copied - doing so may cause data to be lost.  
Removing a memory media  
The following instructions apply to all types of supported media devices. To  
remove a memory media, follow the steps as detailed below:  
1. Open the Safely Remove Hardware icon on the Windows Taskbar.  
2. Point to memory media and click the left Touch Pad control button.  
3. Press the memory media to partially extend it out of the computer.  
4. Grasp the media and remove it.  
1
2
1. Memory media slot  
2. Memory media  
Figure 3-7 Removing memory media  
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■ Make sure the Memory Media slot indicator is out before you remove  
the memory media or turn off the computer’s power. If you remove the  
memory media or turn off the power while the computer is accessing  
the memory media, you may lose data or damage the media.  
■ Do not remove the memory media while the computer is in Sleep or  
Hibernation Mode. The computer could become unstable or data in the  
memory media could be lost.  
■ Do not remove only the miniSD/microSD Card while leaving the  
adaptor in the Memory Media slot.  
Additional memory module  
You can install additional memory into the computer in order to increase the  
amount of system memory that is available. This section describes how to  
install and remove optional memory modules.  
■ You should place a mat beneath the computer in order to prevent the  
computer's lid from becoming scratched or damaged when you are  
installing/replacing the memory module. In this instance you should  
avoid mats that are made of materials that hold or generate static  
electricity.  
■ When installing or removing a memory module, you must ensure that  
you do not touch any other internal areas of the computer.  
■ Insert the two memory modules into Slot A and Slot B respectively. The  
computer will operate in dual channel mode.  
You can access the inserted memory modules efficiently in dual  
channel.  
■ Use only memory modules approved by TOSHIBA.  
■ Do not try to install or remove a memory module under the following  
conditions.  
a. The computer is turned on.  
b. The computer was shut down in either Sleep or Hibernation Mode.  
c. Wake-up on LAN is enabled.  
d. The wireless communication switch is turned on.  
■ Be careful not to let screws or other foreign matter fall into the  
computer. It could cause malfunction or electric shock.  
■ Additional memory module is a precision electronic component that  
may be fatally damaged by static electricity. Since the human body can  
carry static electricity, it is important that you discharge yourself before  
touching or installing any additional memory modules. To discharge  
your body’s static electricity, simply touch any metal close to you with  
bare hands.  
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Installing a memory module  
To install a memory module, follow the steps as detailed below:  
1. Shut down the computer - make sure the Power indicator is off (refer to  
the Turning off the power section in Chapter 1, Getting Started if  
required).  
2. Remove the AC adaptor and all cables and peripherals connected to  
the computer.  
3. Close the display panel.  
4. Turn the computer upside down and remove the battery pack (refer to  
Replacing the battery pack section in Chapter 6, Power and Power-Up  
Modes, if required).  
5. Loosen the screw securing the memory module cover in place - please  
note that this screw is attached to the cover in order to prevent it from  
being lost.  
Use a point size 0 Phillips screwdriver.  
6. Slide your fingernail or a thin object under the cover and lift it off.  
1
2
1. Memory module cover  
Figure 3-8 Removing the memory module cover  
2. Screw  
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7. Align the notch of the memory module with that of the memory slot and  
gently insert the module into the slot at about a 30 degree angle before  
holding it down until the latches on either side snap into place.  
1
3
2
1. Notch  
2. Slot A  
3. Slot B  
Figure 3-9 Seating the memory module  
■ Never allow metal objects, such as screws, staples and paper clips, to  
enter the computer. Foreign metal objects can create a short circuit,  
which can cause computer damage and fire, possibly resulting in  
serious injury.  
■ Do not touch the connectors on the memory module or on the  
computer. Debris on the connectors may cause memory access  
problems.  
■ The slot A is reserved for the first memory module. Use the slot B for  
expanded memory. If only one module is installed, use the slot A.  
■ Align the grooves along the edges of the memory module with the  
locking tabs on the connector and insert the module into the connector  
firmly - if you find it difficult to install the memory module, gently prise  
the locking tabs outwards using the tip of your finger.  
Please also ensure that you hold the memory module along its left and  
right hand edges - the edges with the grooves in.  
8. Seat the memory module cover in place and secure it with the screw.  
Take care to ensure that the memory module cover is firmly closed.  
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1
2
1. Memory module cover  
2. Screw  
Figure 3-10 Seating the memory module cover  
9. Install the battery pack - refer to Replacing the battery pack section in  
Chapter 6, Power and Power-Up Modes, if required.  
10. Turn your computer over.  
11. Turn the computer on and make sure the added memory is recognized -  
to confirmed it, Start -> Control Panel -> System and Security ->  
System icon.  
Removing a memory module  
To remove the memory module, follow the steps as detailed below:  
1. Shut down the computer - make sure the Power indicator is off (refer to  
the Turning off the power section in Chapter 1, Getting Started if  
required).  
2. Remove the AC adaptor and all cables and peripherals connected to  
the computer.  
3. Close the display panel.  
4. Turn the computer upside down and remove the battery pack (refer to  
Replacing the battery pack section in Chapter 6, Power and Power-Up  
Modes, if required).  
5. Loosen the screw securing the memory module cover in place - please  
note that this screw is attached to the cover in order to prevent it from  
being lost.  
6. Slide your fingernail or a thin object under the cover and lift it off.  
7. Push the latches away from the module in order to release it - a spring  
will force one end of the module up at an angle.  
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8. Grasp the module by its edges and remove it from the computer.  
■ If you use the computer for a long time, the memory modules and the  
circuits locating close to the memory modules will become hot. In this  
case, let them cool to room temperature before you replace them. Or  
you will get burnt if you touch any of them.  
■ Do not touch the connectors on the memory module or on the  
computer. Debris on the connectors may cause memory access  
problems.  
1
1. Latches  
Figure 3-11 Removing the memory module  
9. Seat the memory module cover in place and secure it with the screw.  
Take care to ensure that the memory module cover is firmly closed.  
10. Install the battery pack - refer to Replacing the battery pack section in  
Chapter 6, Power and Power-Up Modes, if required.  
11. Turn your computer over.  
External monitor  
An external analog monitor can be connected to the external monitor port  
on the computer. To connect a monitor, follow the steps as detailed below:  
Connecting the monitor cable  
1. Connect the monitor cable to the external monitor port and tighten the  
screws on the left and right hand side of the connector as required.  
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1
2
1. External monitor port  
2. Monitor cable  
Figure 3-12 Connecting the monitor cable to the external monitor port  
2. Turn the external monitor's power on.  
When you turn on the power, the computer will automatically recognize the  
monitor and determine whether it is a color or monochrome device. In the  
event that you find that there are issues getting an image displayed on the  
correct monitor, you should consider using the FN + F5 hot key to change  
the display settings (if you then disconnect the external monitor before you  
turn the computer's power off, be sure to press FN + F5 hot key again to  
switch to the internal display).  
Please refer to Chapter 5, The Keyboard, for further details on using hot  
keys to change the display setting.  
Do not disconnect the external monitor while in Sleep or Hibernation Mode.  
Turn off the computer before disconnecting the external monitor.  
When displaying desktop at external analog monitor, desktop is sometimes  
displayed on the center of the monitor with black bars around desktop (with  
small size).  
At that time, please read the manual of the monitor and set the display  
mode which is supporting at the monitor. Then it will be displayed with  
suitable size with correct aspect ratio.  
Mini DisplayPort  
With a suitable adapter (such as the "Mini DisplayPort to HDMI adapter" or  
"Mini DisplayPort to DVI adapter"), this port enables you to connect an  
external monitor.  
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Connecting the Mini DisplayPort  
1. Plug the Mini DisplayPort connector of the adapter into the Mini  
DisplayPort on your computer.  
1
2
1. Mini DisplayPort  
2. Mini DisplayPort Connector  
Figure 3-13 Connecting the Mini DisplayPort  
2. Connect one end of the monitor cable to the HDMI or DVI port on your  
external monitor and connect the other end to the suitable port of the  
adapter.  
■ "Mini DisplayPort to HDMI adapter" or "Mini DisplayPort to DVI  
adapter" is not supplied with your computer. This product may be  
purchased from the retailer.  
■ As the port operation has not been confirmed, some monitors may not  
function properly.  
eSATA (External Serial ATA)  
A device corresponding to eSATA function can be connected to the  
eSATA/USB combo port on the computer.  
Connecting the eSATA device  
To connect an eSATA device, follow the steps as detailed below:  
1. Connect an eSATA cable to the eSATA/USB combo port.  
Make sure the connector is properly aligned with the socket.  
Do not try to force the connection, doing so can damage the connecting  
pins.  
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Hardware, Utilities and Options  
2
1
1. eSATA cable  
2. eSATA/USB combo port  
Figure 3-14 Connecting an eSATA cable to the eSATA/USB combo port  
■ A connected eSATA device may not be recognized if it is connected to  
the computer's eSATA/USB combo port while the computer is in Sleep  
Mode or Hibernation Mode. If this occurs, disconnect the eSATA device  
and then reconnect the device while the computer is turned on.  
■ If you connect an eSATA device after the computer has already been  
turned on, it will take about ten seconds for it to be recognized by the  
computer.  
Do not attempt to disconnect and reconnect the drive before this period  
has elapsed.  
Disconnecting an eSATA device  
When you have finished using an eSATA device, you can follow the  
procedures below in order to disconnect it:  
1. Wait for the indicator light of an eSATA device to go out to make sure all  
activity has stopped.  
If you disconnect an eSATA device or turn off the power while the  
computer is accessing the drive you may lose data or damage an eSATA  
device or the drive.  
2. Click the Safely Remove Hardware icon on the Windows Taskbar.  
3. Click an eSATA device that you want to remove.  
4. Carefully pull an eSATA device's eSATA/USB combo connector out  
from within the computer's eSATA/USB combo port.  
Serial port  
The serial connector can be used to connect to RS-232C compatible  
devices.  
RS-232C compatible devices include the following:  
■ Modem  
■ Mouse  
■ Printer  
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Some models are equipped with a serial port.  
To connect a serial port, follow the steps as detailed below:  
1. Turn the computer’s power off.  
2. Connect the serial connector to the serial port and tighten the screws on  
the left and right hand side.  
2
1
1. Serial connector  
2. Serial port  
Figure 3-15 Connecting the serial connector to the serial port  
Security lock  
A security locks enable you to anchor your computer a desk or other heavy  
object in order to help prevent unauthorized removal or theft. The computer  
has a security lock slot on its back side into which you can attach one end  
of the security cable, while the other end attaches to a desk or similar  
object. The methods used for attaching security cables differ from product  
to product. Please refer to the instructions for the product you are using for  
more information.  
Connecting the security lock  
In order to connect a security cable to the computer, follow the steps as  
detailed below:  
1. Turn the computer so its back side faces you.  
2. Align the security cable with the lock slot and secure it in place.  
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1
1. Security lock slot  
Figure 3-16 Security lock  
Optional accessories  
You are able to add a number of options and accessories in order to make  
your computer even more powerful and convenient to use. For reference,  
the following list details some of the items that are available from your  
reseller or TOSHIBA dealer:  
DDR3-1333 Memory  
Kit  
A 1 GB, 2 GB or 4 GB memory module (DDR3-  
1333) can easily be installed in the computer.  
Universal AC  
Adaptor  
If you frequently use your computer at more than  
one site, it may be convenient to purchase an  
additional AC adaptor to be kept at each site in  
order to remove the need to always carry the  
adaptor with you.  
Battery Pack  
An additional battery pack can be purchased for  
use as either a spare or replacement. Please  
refer to Chapter 6, Power and Power-Up Modes  
for further information.  
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Chapter 4  
Operating Basics  
This chapter describes the basic operations of your computer, highlights  
the precautions that should be taken when using it.  
Using the Touch Pad  
To use the Touch Pad, simply touch and move your fingertip across it in the  
direction you want the on-screen pointer to go.  
1
2
3
1. Touch Pad  
3. Touch Pad control buttons  
2. Fingerprint Sensor*  
* Provided with some models.  
Figure 4-1 Touch Pad and Touch Pad control buttons  
The two buttons below the Touch Pad are used like the buttons on a  
standard mouse - press the left button to select a menu item or to  
manipulate text or graphics designated by the pointer, and press the right  
button to display a menu or other function depending on the software you  
are using.  
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Operating Basics  
You can also tap the Touch Pad to perform functions similar to those of the  
left button on a standard mouse.  
Click: Tap once  
Double-click: Tap twice  
Drag and drop: Tap to select the item(s) you want to move, leave your  
finger on the Touch Pad after the second tap and then move the item(s)  
to their new destination.  
Using the Fingerprint Sensor  
This product has a fingerprint utility installed for the purpose of enrolling  
and recognizing fingerprints. By enrolling the ID and password onto the  
fingerprint authentication feature, it is no longer necessary to input the  
password from the keyboard. Fingerprint feature enables you to:  
■ Logon to Windows and access a security enabled homepage through  
Internet Explorer.  
■ Files and folders can be encrypted/decrypted and third party access to  
them prevented.  
■ Unlock the password-protected screen-saver.  
■ Authentication of the User Password (and, if applicable, the HDD (Hard  
Disk Drive) Password) when booting up the computer (boot  
authentication).  
■ Single Sign-On feature  
Fingerprint cannot be used in models that do not have a fingerprint module  
installed.  
How to Swipe your Finger  
Using the following steps when swiping fingers for fingerprint registration or  
authentication will help to minimize authentication failures:  
Align the first joint of the finger to the center of the sensor. Lightly touch the  
sensor and swipe finger levelly towards you until the sensor surface  
becomes visible. In performing this process, you should also take care to  
ensure that the center of your fingerprint is on the sensor.  
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Operating Basics  
The following illustrations show the recommended way to swipe your finger  
over the fingerprint sensor.  
1
1
1. Sensor  
Figure 4-2 Swipe the finger  
■ Avoid swiping with your finger stiff or pressed too hard onto the sensor,  
and take care to ensure that the center of the fingerprint is touching the  
sensor before swiping. Either of these conditions may cause fingerprint  
reading to fail.  
■ Check the center of the fingerprint whorl before swiping and then  
ensure this is swiped along the center line of the sensor.  
■ There is a possibility of authentication failures if the finger is swiped too  
quickly or too slowly - follow any on-screen instructions to adjust the  
speed used during the swipe process.  
Points to note about the Fingerprint Sensor  
Please be aware of the following considerations when using the fingerprint  
sensor. A failure to follow these guidelines might result in damage to the  
sensor, sensor failure, fingerprint recognition problems or a lower  
fingerprint recognition success rate.  
■ Do not scratch or poke the sensor with your nails or any hard or sharp  
objects.  
■ Do not press the sensor strongly.  
■ Do not touch the sensor with a wet finger or any wet objects - keep the  
sensor surface dry and free from water vapor.  
■ Do not touch the sensor with a soiled or dirty finger as minute foreign  
particles of dust and dirt may scratch it.  
■ Do not paste stickers or write on the sensor.  
■ Do not touch the sensor with a finger or any other object which may  
have a build-up of static electricity on it.  
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Operating Basics  
Observe the following before you place your finger on the sensor whether  
for fingerprint enrollment/registration or recognition.  
■ Wash and dry your hands thoroughly.  
■ Remove static electricity from your fingers by touching any metal  
surface. Static electricity is a common cause of sensor failures,  
especially when the weather is dry.  
■ Clean the sensor with a lint-free cloth - do not use detergent or any  
other chemicals to clean the sensor.  
■ Avoid the following finger conditions for enrollment or recognition as  
they may result in fingerprint enrollment errors or a drop in the  
fingerprint recognition success rate  
■ Soaked or swollen finger, for example as may occur after taking a  
bath.  
■ Injured finger  
■ Wet finger  
■ Soiled or oily finger  
■ Extremely dry skin condition on finger  
Observe the following to improve the fingerprint recognition success rate.  
■ Enroll two or more fingers.  
■ Enroll additional fingers if a recognition failure often occurs when using  
already enrolled fingers.  
■ Check the condition of your finger - any conditions which have changed  
since enrollment, such as injury, rough skin, and extremely dry, wet,  
soiled, dirty, oily, soaked or swollen fingers, may lower the recognition  
success rate. Also if the fingerprint is worn down or the finger becomes  
thinner or fatter, the recognition success rate may be lowered.  
■ As the fingerprint for each finger is different and unique you should  
ensure that only the registered or enrolled fingerprint or fingerprints are  
used for identification.  
■ Check the position and speed at which you swipe your finger across the  
sensor - please refer to the preceding drawing.  
■ The fingerprint sensor compares and analyzes the unique  
characteristics in a fingerprint. However, there may be instances where  
certain users are unable to register their fingerprints due to insufficient  
unique characteristics in their fingerprints.  
■ The recognition success rate may differ from user to user.  
Points to note about Fingerprint Utility  
■ If Windows 7 file encryption function EFS (Encryption File System) is  
used to encrypt a file, the file cannot be further encrypted using the  
encryption function of this software.  
■ You can back up the fingerprint data or the information registered to  
Automatic password input in IE.  
■ Please use Import/Export on TOSHIBA Fingerprint Utility main menu.  
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■ Please also refer to the fingerprint utility Help file for more information.  
You can start it using the following method:  
■ Click Start -> All Programs -> TOSHIBA -> Utilities -> Fingerprint  
Utility. The main screen is displayed. Click ? in the lower left corner  
of the screen.  
Fingerprint utility limitations  
TOSHIBA does not guarantee that the fingerprint utility technology will be  
completely secure or error-free, or that it will accurately screen out  
unauthorized users at all times. TOSHIBA is not liable for any failure or  
damage that might arise out of the use of the fingerprint software.  
■ The fingerprint sensor compares and analyzes the unique  
characteristics in a fingerprint. However, there may be instances where  
certain users are unable to register their fingerprints due to insufficient  
unique characteristics in their fingerprints.  
■ The recognition success rate may differ from user to user.  
Setup Fingerprint Registration  
Please use the following procedure when first using fingerprint  
authentication.  
■ In use, the fingerprint authentication system will use the same  
username and password as defined within the Windows operating  
system. If no Windows password has been configured, you must do  
this before starting the fingerprint registration process.  
■ This sensor has the memory space for at least twenty fingerprint  
patterns. You might be able to register more fingerprint patterns  
depending on the sensor memory usage.  
1. Click Start -> All Programs -> TOSHIBA -> Utilities -> Fingerprint  
Utility, or click the Fingerprint utility icon in the Notifications Area.  
2. The Enroll screen is displayed. Enter the current account password  
into the Windows Password field. If no Windows password has been  
configured, you will be asked to configure the new logon password.  
Then click Next.  
3. Click the non-enrolled finger icon above the finger you want to register  
and then click Next.  
4. The note for enrollment operation screen is displayed. Confirm the  
message and then click Next.  
5. The scanning practice screen is displayed. You are able to practice  
swiping (three times) your finger to ensure you use the correct method.  
When you have finished practicing swiping your finger, click Next. You  
can also click Skip to skip scanning practice.  
6. Swipe three times with the same finger. If scanning of fingerprint  
succeeds, "Enrollment succeed. Do you want to save this  
fingerprint?"message box will appear. Click OK.  
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7. The following message will be displayed: "It is strongly  
recommended you enroll one more finger."Click OK and  
repeat Step 3, 4, 5 and 6 with another finger.  
■ It is strongly recommended that you register 2 or more fingerprints.  
Delete the Fingerprint Data  
Saved fingerprint data is stored in special non-volatile memory inside the  
fingerprint sensor. Therefore, if you give the computer to someone else, or  
dispose of it in any way, the following process is recommended to delete  
your fingerprint information:  
Delete the fingerprint data for the currently logged in user  
1. Click Start -> All Programs -> TOSHIBA -> Utilities -> Fingerprint  
Utility, or double click the utility icon in the Notifications Area.  
2. Swipe your finger across the fingerprint sensor.  
3. The TOSHIBA Fingerprint Utility main menu is displayed. Select  
Enroll in the main menu.  
4. In the Enroll window, it enables you to delete the fingerprint data for the  
currently logged in user. Click an enrolled finger you want to delete.  
"Are you sure you want to delete this template?"  
message box will appear on the screen and then click OK button.  
If you want to delete other fingerprints, repeat this step.  
If only one fingerprint is registered, the message "Sorry! At least  
one fingerprint is required"will appear after clicking OK. You  
are not allowed to delete a unique fingerprint.  
5. Click Close.  
6. "Are you sure you want to quit?"is displayed. Click OK. It will  
be returned to the TOSHIBA Fingerprint Utility main menu.  
Delete all users fingerprints  
1. In the TOSHIBA Fingerprint Utility main menu, click Run as  
administrator in the lower left.  
2. User Account Control window is displayed. Click Yes.  
3. Swipe your enrolled finger.  
4. Select Fingerprint Control option.  
5. A list of fingerprint information for all users is shown in the screen. Click  
Delete All in the lower right.  
6. "Are you sure you want to delete all fingerprints?"  
message box will appear on the screen. Click OK.  
7. Click Close.  
8. "Are you sure you want to quit?"is displayed. Click OK. It will  
be returned to the TOSHIBA Fingerprint Utility main menu.  
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Operating Basics  
Windows Logon via Fingerprint Authentication  
In place of the usual Windows logon by ID and password, fingerprint  
authentication also allows logon to Windows.  
This is useful especially when many users are using the PCs, as user  
selection can be skipped.  
Fingerprint Authentication Procedure  
1. Start up the computer.  
2. The Logon Authorization screen is displayed. Choose any of the  
enrolled fingers and swipe the fingerprint on the sensor. If  
authentication is successful, the user will be logged on to Windows.  
■ If the fingerprint authentication fails, please logon using the Windows  
logon password.  
■ Please logon using the Windows logon password if the fingerprint  
authentication failed. To logon using the Windows logon password,  
enter the Windows logon password at the [Welcome] screen as normal.  
■ A warning message will be displayed when authentication is abnormal  
or authentication is not successful within a fixed duration.  
Fingerprint boot authentication and Single Sign-on feature  
Overview about Fingerprint boot authentication  
The fingerprint authentication system can be used to replace the keyboard  
based User Password authentication system when booting up.  
If you do not want to use the fingerprint authentication system for password  
authentication when booting up, but prefer to use the keyboard-based  
system instead, click the user’s tile when the Fingerprint System  
Authentication screen is displayed. This will switch the password input  
screen across to the keyboard-based one.  
■ You must ensure that you use the TOSHIBA Password Utility to  
register a User Password before using the Fingerprint boot  
authentication and its extended function to allow fingerprints to be used  
to access the computer when it is turned on.  
■ If the fingerprint authentication process fails five times, a preset time  
limit is exceeded, or you press the BACK SPACE key, [Password =]  
will be displayed on the screen and you will have to enter either the  
User Password or Supervisor Password manually in order to start the  
computer.  
■ When swiping your finger, please ensure that you do it slowly and at a  
constant speed. If you find that this does not improve the authentication  
rate, you should try to adjust the speed at which the finger is swiped.  
■ If there are any changes in the environment or settings related to  
authorization, you will be required to provide authorization information  
such as a User Password (and, if applicable, the HDD(Hard Disk Drive)  
password).  
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Overview about Fingerprint Single Sign-on feature  
This is a feature that allows the user to complete the authentication for both  
the User/BIOS Password (and, if applicable, the HDD (Hard Disk Drive)  
Password) and logging onto Windows using only one fingerprint  
authentication when booting up.  
It is necessary to register the User/BIOS Password and Windows Logon  
Password before using the Fingerprint boot authentication and this  
Fingerprint Single Sign-On Feature. Please use the TOSHIBA Password  
Utility to register your User/BIOS Password. If Windows Logon is not the  
default for your system, see Manual to register your Windows Logon  
Password.  
Only one fingerprint authentication is required to replace the User/BIOS  
Password (and, if applicable, the HDD (Hard Disk Drive) Password) and  
the Windows Logon Password.  
How to Enable Fingerprint boot authentication and Single  
Sign-On feature  
It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint  
Utility prior to enabling and configuring the boot authentication and Single  
Sign-On feature. You should check that your fingerprint is enrolled before  
configuring the settings.  
1. Logon as Administrator (means a user has administrator privileges).  
2. Click Start -> All Programs -> TOSIHBA -> Utilities -> Fingerprint  
Utility.  
3. Swipe your finger across the fingerprint sensor.  
4. The TOSHIBA Fingerprint Utility main menu is displayed. Click Run  
As Administrator in lower left.  
5. User Account Control window is displayed. Click Yes.  
6. Swipe your finger across the fingerprint sensor.  
7. Select Setting in the main menu to open the Setting window, you can  
■ Select Boot authentication check box if you want to use the  
fingerprint boot authentication feature.  
■ Select Boot authentication and Single sign-on check boxes if you  
want to use the Single Sign-on feature.  
8. Click Apply.  
9. "Save succeeded"is displayed. Click OK.  
10. Click Close.  
11. "Are you sure you want to quit?"is displayed. Click OK. It will  
be returned to the TOSHIBA Fingerprint Utility main menu.  
This modified configuration for fingerprint boot authentication and Single  
Sign-on feature becomes effective the next time the system is booted up.  
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Operating Basics  
Web Camera  
Web Camera is a device that allows you to record video or take  
photographs with your computer. You can use it for video chatting or video  
conferences using a communication tool such as Windows Live  
Messenger. TOSHIBA Web Camera Application will help you to add  
various video effects to your video or photograph.  
Enables the transmission of video and use of video chat via the internet  
using specialized applications.  
Some models are equipped with a Web Camera.  
Please refer to the Web Camera Application Online Help for details.  
1
2
1. Web Camera  
2. Web Camera LED  
Figure 4-3 Web Camera  
■ Do not point the web camera directly at the sun.  
■ Do not touch or press strongly on the web camera lens. Doing so may  
reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other  
soft cloth to clean the lens if it becomes dirty.  
■ Setting the [Size] to more than "800x600" will cause a larger amount of  
data to be written to the hard disk drive and may interfere with smooth  
recording.  
■ When recording in dimly lit environments, select "Night Mode" which  
allows for brighter images with less noise.  
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Operating Basics  
Using the TOSHIBA Face Recognition  
TOSHIBA Face Recognition uses a face verification library to verify the  
face data of users when they log in to Windows. The user can thus avoid  
having to enter a password or the like, which makes the login process  
easier.  
■ TOSHIBA Face Recognition does not guarantee the correct  
identification of a user. Changes to the likeness of a registrant, such as  
hair style changes, wearing a cap, or wearing glasses may effect the  
recognition rates when such changes occur after the registrant had  
registered.  
■ TOSHIBA Face Recognition may incorrectly recognize faces that are  
similar to a registrant.  
■ For high security purposes, TOSHIBA Face Recognition is not a  
suitable substitute for Windows passwords. When security is a high  
priority, use your established Windows passwords to log in.  
■ Bright background light and/or shadows may prevent a registrant from  
being recognized correctly. In that case, log in using your Windows  
password. If recognition of a registrant fails repeatedly, refer to your  
computer documentation to learn ways to improve recognition  
performance.  
■ TOSHIBA Face Recognition records face data in a log when face  
recognition fails. When transferring ownership or disposing of your  
computer, please uninstall the application or delete all the logs created  
by the application. For details on how to do this, see help file.  
■ TOSHIBA Face Recognition can be used only in Windows 7.  
Disclaimer  
Toshiba does not guarantee that the face recognition utility technology will  
be completely secure or error-free. Toshiba does not guarantee that the  
face recognition utility will accurately screen out unauthorized users at all  
times. Toshiba is not liable for any failure or damage that might arise out of  
the use of the face recognition software or utility.  
TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO  
RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS,  
PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE  
STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE  
OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY  
THEREOF.  
How to register the Face Recognition Data  
Take a picture for facial verification purposes, and register the data needed  
when you log in. To register the data needed when you log in, follow the  
steps as described below:  
1. To launch this utility, click Start -> All Programs -> TOSHIBA ->  
Utilities -> Face Recognition.  
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Operating Basics  
■ The Registration screen is displayed for a logged-in user whose  
face has not been registered.  
■ The Management screen is displayed for a logged-in user whose  
face has already been registered.  
2. Click Run as administrator in lower left of the Management screen,  
and then click the Register button. The Registration screen is  
displayed.  
■ If you wish to practice, click on the Next button in the Registration  
screen.  
■ If you do not wish to practice, click on the Skip button in the  
Registration screen.  
3. Click the Next button to start the guide. Please follow the guide to  
practice.  
■ Click the Back button to practice the guide once more.  
4. Click the Next button to start image-capturing process.  
Adjust the position of your face so that it fits within the face-shaped  
frame.  
5. Once your face has been positioned properly, the recording will  
commence.  
Start moving your neck very slightly to the left and right, and then move  
your neck down and up.  
6. Registration will end after you have repeatedly moved your neck left,  
right, down and up.  
When the register succeeds, below message will be displayed on the  
screen:  
"Registration successful. Now we’ll do the  
verification test. Click the Next button."  
Click the Next button to perform the verification test.  
7. Perform the verification test. Face the screen as you do when you  
register.  
■ If verification fails, click the Back button and re-register. Please refer  
to step 6 from step 4.  
8. If verification is successful, click the Next button and register an  
account.  
9. Register the account.  
Fill in all the fields.  
10. The Management screen is displayed.  
The registered account name will be displayed. Clicking on it will cause  
the captured image of your face to be displayed on the left.  
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How to Delete the Face Recognition Data  
Delete image data, account information, and personal record data created  
during registration. To delete the Face Recognition Data, follow the steps  
as described below:  
1. To launch this utility, click Start -> All Programs -> TOSHIBA ->  
Utilities -> Face Recognition.  
The Management screen is displayed.  
2. Select a user which is displayed in the Management screen.  
3. Click the Delete button. "You are about to delete the user  
data. Would you like to continue?" will be displayed on the  
screen.  
■ If you do not want the data to be deleted, click the No button and  
you will then be returned to the Management screen.  
■ Clicking on the Yes button will remove the selected user from the  
Management screen.  
How to launch the help file  
For further information on this utility, please refer to help file.  
1. To launch the help file, click the Help button in the Management  
screen.  
Windows Logon via TOSHIBA Face Recognition  
This section explains how to login to Windows with TOSHIBA Face  
Recognition. Two authentication modes are provided.  
■ 1:N Mode Login screen: If the face authentication tile is selected by  
default, you can log in without using the keyboard or mouse.  
■ 1:1 Mode Login screen: This mode is essentially the same as AUTO  
mode, but the Select Account screen will appear before the Display  
Captured Image screen, and you will need to select the user account  
to be authenticated in order to start the authentication process.  
1:N Mode Login screen  
1. Turn on the computer.  
2. The Select Tiles screen will be displayed.  
3. Select Start face recognition (  
).  
4. "Please face the camera" will be displayed.  
5. Verification will be performed. If the authentication is successful, the  
image data taken in step 4 will be faded in and placed over one another.  
■ If an error occurs during authentication, you will be returned to the  
Select Tiles screen.  
6. The Windows Welcome screen will be displayed, and will be logged in  
automatically to Windows.  
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1:1 Mode Login screen  
1. Turn on the computer.  
2. The Select Tiles screen will be displayed.  
3. Select Start face recognition ( ).  
4. The Select Account screen will be displayed.  
5. Select the account, and click the arrow button.  
6. "Please face the camera" will be displayed.  
7. Verification will be performed. If the authentication is successful, the  
image data taken in step 6 will be faded in and placed over one another.  
■ If an error occurs during authentication, you will be returned to the  
Select Tiles screen.  
8. The Windows Welcome screen will be displayed, and will be logged in  
automatically to Windows.  
■ If authentication was successful, but an authentication error  
subsequently occurred during the login to Windows, you will be  
asked to provide your account information.  
Using optical disc drives  
The full-size drive provides high-performance execution of CD/DVD-ROM-  
based programs. You can run either 12 cm (4.72") or 8 cm (3.15")  
CD/DVDs without an adaptor. When the computer is accessing a CD/DVD-  
ROM, an indicator on the drive glows.  
Use the DVD playback application to view DVD-Video discs.  
For precautions on writing to CD/DVDs, refer to the Important message  
section.  
Loading discs  
To load a disc, follow the steps as detailed below:  
1. When the computer’s power is on, press the eject button to open the  
disc tray slightly.  
2. Grasp the disc tray gently and pull until it is fully opened.  
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Operating Basics  
1
2
1. Disc tray  
2. Eject button  
Figure 4-4 Pressing the eject button and pulling the disc tray open  
3. Lay the disc, label side up, in the disc tray.  
1
1. Laser lens  
Figure 4-5 Inserting a disc  
When the disc tray is fully opened, the edge of the computer will cover the  
disc tray slightly. Therefore, you will need to turn the disc at an angle when  
you place it in the disc tray. After seating the disc, however, make sure it  
lies flat.  
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■ Do not touch the laser lens or any portion of its surrounding casing as  
this could cause misalignment.  
■ Prevent foreign objects from entering the drive. Check the surface of  
the disc tray, especially the area behind the front edge of the disc tray,  
to make sure there are no such objects before closing the drive.  
4. Press gently at the center of the disc until you feel it click into place. The  
disc should lie below the top of the spindle, flush with the spindle base.  
5. Push the center of the disc tray to close it. Press gently until it locks into  
place.  
If the disc is not seated properly when the disc tray is closed, the disc  
might be damaged. Also, the disc tray might not open fully when you press  
the eject button.  
Removing discs  
To remove the disc, follow the steps as detailed below:  
Do not press the eject button while the computer is accessing the media  
drive. Wait for the optical disc drive indicator to go out before you open the  
disc tray. Also, if the disc is spinning when you open the disc tray, wait for it  
to stop before you remove it.  
1. To pop the disc tray partially open, press the eject button. Gently pull  
the disc tray out until it is fully opened.  
When the disc tray pops open slightly, wait a moment to make sure the  
disc has stopped spinning before pulling the disc tray fully open.  
2. The disc extends slightly over the sides of the disc tray so you can  
grasp it. Gently lift out the disc.  
Figure 4-6 Removing a disc  
3. Push the center of the disc tray to close it. Press gently until it locks into  
place.  
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How to remove discs when the disc tray will not open  
Pressing the eject button will not open the disc tray when the computer  
power is off. If the power is off, you can open the disc tray by inserting a  
slender object (about 15 mm) such as a straightened paper clip into the  
eject hole near the eject button.  
1
1. Eject hole  
Figure 4-7 Manual release with the eject hole  
Turn off the power before you use the eject hole. If the disc is spinning  
when you open the disc tray, the disc could fly off the spindle and cause  
injury.  
Writing CD/DVDs  
You can use the DVD Super Multi drive to write data to either CD-R, CD-  
RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double  
Layer), DVD+RW or DVD-RAM discs. The TOSHIBA Disc Creator is  
provided as writing software with this computer.  
■ Please refer to the Writable discs, Chapter 2 for details about the types  
of writable CD/DVD discs that can be supported by this computer.  
■ CD-R/RW media cannot be accessed using the burn cd/dvd option in  
Media Center.  
■ To write data to CD-R/-RW media, use the TOSHIBA Disc Creator  
feature that is installed on your computer.  
When writing information to media using an optical drive, you should  
always ensure that you connect the AC adaptor to a live power socket. It is  
possible that, if data is written while powered by the battery pack, the write  
process may sometimes fail due to low battery power - in these instances  
data loss may occur.  
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Operating Basics  
Important message  
Before you write or rewrite to any of the media supported by the DVD  
Super Multi Drive, please read and follow all of the setup and operating  
instructions in this section. If you fail to do so, you may find that the DVD  
Super Multi drive may not function properly, and you may fail to write or  
rewrite information successfully - this may cause you to either lose data or  
incur other damage to the drive or media.  
Disclaimer  
TOSHIBA does not bear responsibility for the following:  
■ Damage to any CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW,  
DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM disc that may  
be caused by writing or rewriting with this product.  
■ Any change or loss of the recorded contents of CD-R, CD-RW, DVD-R,  
DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer),  
DVD+RW or DVD-RAM media that may be caused by writing or  
rewriting with this product, or for any business profit loss or business  
interruption that may be caused by the change or loss of the recorded  
contents.  
■ Damage that may be caused by using third party equipment or  
software.  
Given the technological limitations of current optical disc writing drives, you  
may experience unexpected writing or rewriting errors due to disc quality or  
problems with hardware devices. In view of this, it is good practice to make  
two or more copies of important data, in case of any undesired change or  
loss of the recorded contents.  
Before writing or rewriting  
■ Based on TOSHIBA's limited compatibility testing, we suggest the  
following manufacturers of CD-R, CD-RW, DVD-R, DVD-R (Dual  
Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-  
RAM media, however, it must be noted that disc quality can affect write  
or rewrite success rates. Please also be aware that in no event does  
TOSHIBA guarantee the operation, quality or performance of any disc.  
CD-R:  
TAIYO YUDEN CO., Ltd.  
MITSUBISHI KAGAKU MEDIA CO., LTD.  
Hitachi Maxell,Ltd.  
CD-RW: (Multi-Speed and High-Speed)  
MITSUBISHI KAGAKU MEDIA CO., LTD.  
CD-RW: (Ultra-Speed)  
MITSUBISHI KAGAKU MEDIA CO., LTD.  
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DVD-R:  
DVD Specifications for Recordable Disc for General Version 2.0  
TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media)  
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed  
media)  
Hitachi Maxell,Ltd. (for 8x and 16x speed media)  
DVD-R (Dual Layer):  
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)  
DVD+R:  
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed  
media)  
TAIYO YUDEN CO., Ltd. (for 8x and 16x speed media)  
DVD+R (Double Layer):  
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2.4x and 8x speed  
media)  
DVD-RW:  
DVD Specifications for Recordable Disc for Version 1.1 or version  
1.2  
Victor Company of Japan, Ltd. (JVC) (for 4x and 6x speed media)  
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 6x speed media)  
DVD+RW:  
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)  
DVD-RAM: (DVD Super Multi drive only)  
DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1  
or Version 2.2  
Matsushita Electric Industrial Co.,Ltd. (for 3x and 5x speed media)  
Hitachi Maxell,Ltd. (for 3x and 5x speed media)  
■ Some types and formats of DVD-R (Dual Layer) and DVD+R (Double  
Layer) discs may be unreadable.  
■ 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.  
■ Disc created in DVD-R (Dual Layer) format4 (Layer Jump Recording)  
cannot be read.  
■ If the disc is poor in quality, or is dirty or damaged, writing or rewriting  
errors may be noted - ensure that you check all discs for dirt or damage  
before you use them.  
■ The actual number of rewrites to CD-RW, DVD-RW, DVD+RW or DVD-  
RAM media will be affected by the quality of the disc itself and the way  
in which it is used.  
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■ There are two types of DVD-R media available, authoring discs and  
general use discs. Do not attempt to use authoring discs as only  
general use discs can be written to by a computer drive.  
■ You can use both DVD-RAM discs that can be removed from a cartridge  
and DVD-RAM discs designed without a cartridge.  
■ You may find that other computer DVD-ROM drives or other DVD  
players may not be able to read DVD-R, DVD-R (Dual Layer), DVD-RW,  
DVD+R, DVD+R (Double Layer) or DVD+RW discs.  
■ Data written to a CD-R, DVD-R, DVD-R (Dual Layer), DVD+R or  
DVD+R (Double Layer) discs cannot be deleted either in whole or in  
part.  
■ Data deleted/erased from a CD-RW, DVD-RW, DVD+RW or DVD-RAM  
disc cannot be recovered. You must check the content of the disc  
carefully before you delete it, taking care that, if multiple drives that can  
write data to discs are connected, you do not delete data from the  
wrong one.  
■ In writing to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R  
(Double Layer), DVD+RW or DVD-RAM media, some space is required  
for file management, so you may not be able to write to the full capacity  
of the disc.  
■ Since the disc is based on the DVD standard, it might be filled with  
dummy data if the written data is less than about 1GB. Therefore, in  
these circumstance, even if you write only a small amount of data, it  
might take additional time to fill in the dummy data.  
■ When multiple drives that can write data to discs are connected, be  
sure that you do not write to or delete data from the wrong drive.  
■ Be sure to connect the AC adaptor to the computer before you write or  
rewrite any information.  
■ Before you enter either Sleep Mode or Hibernation Mode, take care to  
ensure that any DVD-RAM writing has been completed. In this instance,  
writing is finished if you can eject the DVD-RAM media.  
■ Be sure to close all other software programs except for the writing  
software itself.  
■ Do not run software such as a screen saver which can put a heavy load  
on the processor.  
■ Operate the computer at its full power settings - do not use any power-  
saving features.  
■ Do not write information while virus checking software is running,  
instead wait for it to finish, then disable the virus protection applications,  
including any software that checks files automatically in the  
background.  
■ Do not use any hard disk utilities, including those that are intended to  
enhance hard disk drive access speeds, as they may cause unstable  
operation and damage data.  
■ CD-RW (Ultra Speed +) media should not be used as data may be lost  
or damaged.  
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■ You should always write from the computer's hard disk drive onto the  
CD/DVD - do not try to write from shared devices such as a server or  
any other network device.  
■ Writing with software other than TOSHIBA Disc Creator has not been  
confirmed, therefore operation with other software applications cannot  
be guaranteed.  
When writing or rewriting  
Please observe the following points while you write or rewrite data to CD-R,  
CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double  
Layer), DVD+RW or DVD-RAM media:  
■ Always copy data from the hard disk drive to the optical media - do not  
use the cut-and-paste function as the original data will be lost if there is  
a write error.  
■ Do not perform any of the following actions:  
■ Change users in the Operating System.  
■ Operate the computer for any other function, including such tasks as  
using a mouse or Touch Pad, or closing/opening the display panel.  
■ Start a communication application such as a modem.  
■ Apply impact or vibration to the computer.  
■ Install, remove or connect external devices, including such items as  
a PC Card, SD/SDHC/SDXC memory card, miniSD/microSD Card,  
Memory Stick/Memory Stick PRO/Memory Stick Duo/Memory Stick  
PRO Duo/Memory Stick Micro, xD picture card, MultiMediaCard,  
USB device, external monitor, or an optical digital device.  
■ Use the audio/video control button to reproduce music or voice.  
■ Open the optical disc drive.  
■ Do not use shut down, log off, Sleep Mode or Hibernation Mode  
functions while writing or rewriting.  
■ Make sure that the write/rewrite operation is completed before going  
into either Sleep Mode or Hibernation Mode (writing is completed if you  
can remove an optical media on the DVD Super Multi drive).  
■ If the media is of poor quality, or is dirty or damaged, writing or rewriting  
errors may occur.  
■ Set the computer on a level surface and avoid places subject to  
vibration such as airplanes, trains or cars. In addition, do not use the  
computer on an unstable surface such as a stand.  
■ Keep mobile phones and other wireless communication devices away  
from the computer.  
TOSHIBA Disc Creator  
Please be aware of the following limitations when you use the TOSHIBA  
Disc Creator:  
■ DVD Video cannot be created using TOSHIBA Disc Creator.  
■ DVD Audio cannot be created using TOSHIBA Disc Creator.  
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■ You cannot use TOSHIBA Disc Creator's 'Audio CD' function to record  
music to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R  
(Double Layer) or DVD+RW media.  
■ Do not use the 'Disc Backup' function of TOSHIBA Disc Creator in order  
to copy DVD Video or DVD-ROM material that has copyright protection.  
■ DVD-RAM discs cannot be backed up using the 'Disc Backup' function  
of TOSHIBA Disc Creator.  
■ You cannot back up CD-ROM, CD-R or CD-RW media to DVD-R, DVD-  
R (Dual Layer) or DVD-RW media using the 'Disc Backup' function of  
TOSHIBA Disc Creator.  
■ You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R,  
DVD+R (Double Layer) or DVD+RW media using the 'Disc Backup'  
function of TOSHIBA Disc Creator.  
■ You cannot back up DVD-ROM, DVD Video, DVD-R, DVD-R (Dual  
Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW to CD-  
R or CD-RW media using the 'Disc Backup' function of TOSHIBA Disc  
Creator.  
■ TOSHIBA Disc Creator cannot record in packet format.  
■ You might not be able to use the 'Disc Backup' function of TOSHIBA  
Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW,  
DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with  
other software on a different optical media recorder.  
■ If you add data to a DVD-R, DVD-R (Dual Layer), DVD+R or DVD+R  
(Double Layer) disc that you have already recorded to, you might not be  
able to read the added data under some circumstances. For example, it  
cannot be read under 16-bit operating systems, such as Windows 98SE  
and Windows Me, while in Windows NT4 you will need Service Pack 6  
or later, and in Windows 2000, you will need Service Pack 2. In addition  
to this, some DVD-ROM and DVD-ROM/CD-R/RW drives cannot read  
this added data regardless of the operating system.  
■ TOSHIBA Disc Creator does not support recording to DVD-RAM discs -  
to achieve this you should use Windows Explorer or another similar  
utility.  
■ When you back up a DVD disc, be sure that the source drive supports  
recording to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R  
(Double Layer) or DVD+RW media - if this is not the case then the  
source disc might not be backed up correctly.  
■ When you back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R,  
DVD+R (Double Layer) or DVD+RW disc, be sure to use the same type  
of disc.  
■ You cannot partially delete any data written to a CD-RW, DVD-RW or  
DVD+RW disc.  
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Data Verification  
To verify that data has been written or rewritten correctly to a data CD/DVD  
you should follow the steps below before you begin the write/rewrite  
process:  
1. Click Start -> All Programs -> TOSHIBA -> CD&DVD Applications ->  
Disc Creator to access the TOSHIBA Disc Creator utility.  
2. Display the setting dialog box by one of the following two steps:  
■ Click the Recording settings button (  
) for writing on the main  
toolbar in the Data CD/DVD mode.  
■ Select Settings for Each Mode -> Data CD/DVD in the Settings  
menu.  
3. Mark the Verify Written Data check box.  
4. Select File Open or Full Compare mode.  
5. Click the OK button.  
How to learn more about TOSHIBA Disc Creator  
Please refer to the Help files for additional TOSHIBA Disc Creator  
information.  
TOSHIBA VIDEO PLAYER  
Please be aware of the following limitations when you use the TOSHIBA  
VIDEO PLAYER:  
Notes on use  
■ "TOSHIBA VIDEO PLAYER" software is supported for playback of  
DVD-Video and DVD-VR.  
■ Frame dropping, audio skipping or out of synch audio and video may  
occur during playback of some DVD-Video titles.  
■ Close all other applications when using the “TOSHIBA VIDEO  
PLAYER”. Do not open any other applications or carry out any other  
operations during DVD-Video playback. Playback may stop or not  
function properly in some situations.  
■ Unfinalized DVDs created on home DVD recorders may not be playable  
on the computer.  
■ Use DVD-Video discs with a region code which is either "the same as  
the factory default setting" or "ALL".  
■ Do not playback DVD discs Video while watching or recording television  
programs using other applications. Doing so may cause DVD-Video  
playback or television program recording errors. In addition, if pre-  
scheduled recording starts during DVD-Video playback it may cause  
DVD-Video playback or television program recording errors. Please  
view DVD-Video during times when there is no recording pre-  
scheduled.  
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■ The resume function cannot be used with some discs on the "TOSHIBA  
VIDEO PLAYER".  
■ It is recommended the AC adaptor be connected when playing DVD-  
Video. Power saving features may interfere with smooth playback.  
When playing DVD-Video using battery power, set the Power Options to  
"Balance".  
■ Screen savers will not display while playing a movie in the "TOSHIBA  
VIDEO PLAYER". The computer will also not go into Sleep Mode,  
Hibernation Mode or shutdown while using "TOSHIBA VIDEO  
PLAYER".  
■ Do not configure the Display automatic power off function to run while  
the "TOSHIBA VIDEO PLAYER" is running.  
■ Do not switch to Hibernation or Sleep Mode when running the  
"TOSHIBA VIDEO PLAYER".  
■ Do not lock the computer using the Windows logo ( ) + L keys or the  
FN + F1 keys when running the "TOSHIBA VIDEO PLAYER".  
■ Do not change Windows Users while "TOSHIBA VIDEO PLAYER" is  
running.  
■ The "TOSHIBA VIDEO PLAYER" does not have a parental control  
function.  
■ In order to protect copyrights, the Windows Print Screen function is  
disabled when "TOSHIBA VIDEO PLAYER" is running.  
■ (Print Screen functions are disabled even when running other  
applications besides "TOSHIBA VIDEO PLAYER" and when "TOSHIBA  
VIDEO PLAYER" is minimized.) Please close the "TOSHIBA VIDEO  
PLAYER" to use the Print Screen function.  
■ For some DVD-Video discs, using the control window to change the  
audio track will also change the subtitle track.  
■ Carry out the installation/uninstallation of the "TOSHIBA VIDEO  
PLAYER" under a user account with administrator rights.  
■ If you see the screen blinking while playing DVD with subtitle on at  
Media Player, please use "TOSHIBA VIDEO PLAYER" or "Media  
Center" to play DVD.  
Display Devices & Audio  
■ "TOSHIBA VIDEO PLAYER" will only run when "Colors" is set to "True  
color (32 bit)". Click Start -> Control Panel -> Appearance and  
Personalization -> Display -> Adjust resolution, click "Advanced  
settings", select "Monitor" tab, set "colors" to "True color (32 bit)".  
■ If the DVD-Video image is not displayed on an external display or  
television, stop the "TOSHIBA VIDEO PLAYER", and change the  
screen resolution. To change the screen resolution, click Start ->  
Control Panel -> Appearance and Personalization -> Display ->  
Adjust resolution. However, video cannot be output to some external  
displays and televisions due to output or playback conditions.  
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■ When viewing DVD-Video on an external display or TV, change the  
display device before playing. DVD-Video cannot be displayed  
simultaneously (in clone mode) on both the computer's display panel  
and an external display.  
■ Do not change the display device while running the "TOSHIBA VIDEO  
PLAYER".  
■ Do not change the screen resolution while running the "TOSHIBA  
VIDEO PLAYER".  
Starting TOSHIBA VIDEO PLAYER  
Use the following procedure to start "TOSHIBA VIDEO PLAYER".  
1. Insert a DVD-Video in the drive while Windows 7 is running.  
When a DVD-Video disc is set in the DVD drive, the application  
selection screen may appear. If this occurs, select Play DVD movie  
(using TOSHIBA VIDEO PLAYER) to launch the TOSHIBA VIDEO  
PLAYER.  
2. Select Start -> All Programs -> TOSHIBA VIDEO PLAYER ->  
TOSHIBA VIDEO PLAYER to start "TOSHIBA VIDEO PLAYER".  
Operating TOSHIBA VIDEO PLAYER  
Notes on Using "TOSHIBA VIDEO PLAYER".  
■ Screen display and available features may vary amongst DVD-Videos  
and scenes.  
■ If the menu is opened in the Display Area using the Control window's  
Top Menu or Menu buttons, touch pad and mouse menu operations  
may not be able to be used.  
Open TOSHIBA VIDEO PLAYER HELP  
TOSHIBA VIDEO PLAYER features and instructions are also explained in  
detail in TOSHIBA VIDEO PLAYER Help.  
Use the following procedure to open TOSHIBA VIDEO PLAYER Help.  
■ Click the "Help" button (  
) in the Display Area.  
Media care  
This section provides tips on protecting data stored on your CD/DVD.  
Handle your media with care. Following the simple precautions listed below  
will increase the lifetime of your media and protect the data stored on it.  
1. Store your CD/DVDs in the containers they originally came in to protect  
them and keep them clean.  
2. Do not bend the CD/DVDs.  
3. Do not write on, apply a sticker to, or otherwise mar the surface of the  
CD/DVD that contains the data.  
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Operating Basics  
4. Hold the CD/DVD by its outside edge or the edge on the center hole -  
any fingerprints on the surface of the disc can prevent the drive from  
properly reading data.  
5. Do not expose the CD/DVD to direct sunlight, extreme heat or cold.  
6. Do not place heavy objects on your CD/DVDs.  
7. If your CD/DVDs become dusty or dirty, wipe them with a clean dry cloth  
from the center hole outwards - do not wipe in a circular direction. If  
necessary, you can use a cloth that has been lightly dampened in water  
or a neutral cleaner but you must not use benzine, thinner or any similar  
cleaning solution.  
Sound System  
This section describes some of the audio control functions.  
Volume Mixer  
The Volume Mixer utility lets you control the audio volume for playback of  
devices and applications under Windows.  
■ To launch the Volume Mixer utility, right click on the speaker icon on the  
Taskbar, and select Open Volume Mixer from the sub menu.  
■ To adjust the volume level of speakers or headphones, move the  
Speakers slider.  
■ To adjust the volume level of an application that you are using, move  
the slider for the corresponding application.  
Microphone Level  
Follow the steps below to change the microphone recording level.  
1. Right click on the speaker icon on the Taskbar, and select Recording  
devices from the sub menu.  
2. Select Microphone, and click Properties.  
3. On the Levels tab move the Microphone slider to increase or decrease  
the microphone volume level.  
If you feel the microphone volume level is inadequate, move the  
Microphone Boost slider to a higher level.  
Audio Enhancements  
In order to apply the sound effects for your current speaker, follow the steps  
below.  
1. Right click on the speaker icon on the Taskbar, and select Playback  
Devices from the sub menu.  
2. Select Speakers, and click Properties.  
3. On the Enhancements tab select the sound effects you would like, and  
click Apply.  
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Realtek HD Audio Manager  
You can confirm and change the audio configuration using the Realtek  
Audio Manager. To launch the Realtek Audio Manager, click Start ->  
Control Panel, select Large icons from View by, then click Realtek HD  
Audio Manager.  
When you first launch the Realtek Audio Manager, you will see two device  
tabs. Speakers is the default output device. Microphone is the default  
input device. To change the default device, click the Set Default Device  
button under the chosen device tab.  
Information  
Click the information button  
to view hardware information, software  
information, and language setting.  
Power Management  
The audio controller in your computer can be turned off when the audio  
function is not used. To adjust the configuration of audio power  
management, click the battery button  
.
■ When audio power management is enabled, the circle button at the  
upper left of the Power Management is blue and convex.  
■ When audio power management is disabled, the button is black and  
concave.  
Speaker Configuration  
Click the Auto Test button  
to confirm the internal speakers or the  
headphone sound is coming from the right direction.  
Default Format  
You can change the sample rate and bit depth of sound.  
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Modem  
This section describes how to connect and disconnect the internal modem  
to and from a telephone jack.  
■ Connection to any communication line other than an analog phone line  
could cause a computer system failure.  
■ Connect the built-in modem only to ordinary analog phone lines.  
■ Never connect the built-in modem to a digital line (ISDN).  
■ Never connect the built-in modem to the digital connector on a  
public telephone or to a digital private branch exchange (PBX).  
■ Never connect the built-in modem to a key telephone system for  
residences or offices.  
■ Avoid using your computer modem with the telephone cable connected  
during an electrical storm. There may be a remote risk of electric shock  
from lightning.  
Modem functions cannot be used in models which are not equipped with a  
modem.  
Region selection  
Telecommunication regulations vary from one region to another, so you will  
need to make sure the internal modem’s settings are correct for the region  
in which it will be used.  
The built-in modem can be used only in specified countries and regions.  
Using the modem in an area not specified for use may cause a system  
failure. Check the specified areas carefully before using it.  
To select a region, follow the steps as detailed below:  
1. Click Start -> All Programs -> TOSHIBA -> Networking -> Modem  
Region Select.  
If it is available, do not use the Country/Region Select function included as  
part of the modem setup utility within the Control Panel - if you change the  
country/region setting this way you may find that the change does not take  
effect.  
2. The Region Selection icon will appear in the Windows Taskbar.  
3. Click the icon with the primary (left) mouse button to display a list of  
regions that the modem supports, together with a sub-menu which  
details telephony location information - a check mark will appear next to  
the currently selected region and telephony location.  
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4. Select either a region from the region menu or a telephony location from  
the sub-menu.  
■ When you click a region it becomes the modem's default selection  
for any new dialling locations that are created within the Windows  
Control Panel (Phone and Modem Options).  
■ When you select a telephony location, the corresponding region is  
automatically selected and becomes the modem's default setting.  
Properties menu  
Click the icon with the secondary (right) mouse button in order to display a  
Properties menu on the screen.  
Setting  
Within the Properties menu you are able to either enable or disable the  
following settings:  
AutoRun Mode  
Allows you to configure whether the Modem Region Select utility starts  
automatically whenever you start up the operating system.  
Open the Dialing Properties dialog box after selecting region.  
Allows you to configure whether the dialing properties dialog box will be  
displayed automatically after you have selected a region.  
Location list for region selection.  
Displays a sub-menu appears which details location information.  
Open dialog box, if the modem and Telephony Current  
Location region code do not match.  
Displays a warning if the current settings for both region code and  
telephony location are different.  
Modem Selection  
If the computer cannot recognize the internal modem, a dialog box is  
displayed from which you should select the appropriate communications  
port for your modem to use.  
Dialing Properties  
You should select this item in order to display the dialing properties.  
If you are using the computer in Japan, the Telecommunications Business  
Law requires that you select Japan region mode. It is illegal to use the  
modem in Japan with any other selection.  
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Operating Basics  
Connecting the modular cable  
To connect the modem's modular cable, follow the steps as detailed below:  
■ Connection to any communication line other than an analog phone line  
could cause a computer system failure.  
■ Connect the built-in modem only to ordinary analog phone lines.  
■ Never connect the built-in modem to a digital line (ISDN).  
■ Never connect the built-in modem to the digital connector on a  
public telephone or to a digital private branch exchange (PBX).  
■ Never connect the built-in modem to a key telephone system for  
residences or offices.  
■ Avoid using your computer modem with the telephone cable connected  
during an electrical storm. There may be a remote risk of electric shock  
from lightning.  
1. Plug the end of the modular cable into the computer's modem jack.  
2. Plug the other end of the modular cable into a telephone jack.  
3
1
2
1. Modem jack  
3. Telephone jack  
2. Modular cable  
Figure 4-8 Connecting the internal modem  
Do not pull on the cable or move the computer while the cable is  
connected.  
If you use a storage device such as an optical disc drive or hard disk drive  
connected to a 16-bit PC Card, you might experience the following  
problems with the operation of the modem:  
■ The modem speed is slow or communication is periodically interrupted.  
■ Skips or jumps may be noted in sound.  
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Operating Basics  
Disconnecting the modular cable  
To disconnect the modular cable, follow the steps as detailed below:  
1. Pinch the lever on the plug in the telephone jack and pull it out from  
within the connector.  
2. Pinch the lever on the plug in the computer's modem jack and pull it out  
from within the computer.  
Wireless communications  
The computer’s wireless communication function supports some wireless  
communication devices.  
Only some models are equipped with both Wireless LAN and Bluetooth  
functions.  
■ Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a  
microwave oven or in areas subject to radio interference or magnetic  
fields. Interference from a microwave oven or other source can disrupt  
Wi-Fi or Bluetooth operation.  
■ Turn all wireless functionalities off when near a person who may have a  
cardiac pacemaker implant or other medical electric device. Radio  
waves may affect pacemaker or medical device operation, possibly  
resulting in serious injury. Follow the instruction of your medical device  
when using any wireless functionality.  
■ Always turn off wireless functionality if the computer is near automatic  
control equipment or appliances such as automatic doors or fire  
detectors. Radio waves can cause malfunction of such equipment,  
possibly resulting in serious injury.  
■ It may not be possible to make a network connection to a specified  
network name using the ad hoc network function.  
If this occurs, the new network(*) will have to be configured for all  
computers connected to the same network in order to re-enable  
network connections.  
* Please be sure to use new network name.  
Wireless LAN  
The Wireless LAN is compatible with other LAN systems based on Direct  
Sequence Spread Spectrum / Orthogonal Frequency Division Multiplexing  
radio technology that complies with the IEEE802.11 Wireless LAN  
standard.  
■ Frequency Channel Selection of 5GHz for IEEE 802.11a or/and  
IEEE802.11n  
■ Frequency Channel Selection of 2.4GHz for IEEE 802.11b/g or/and  
IEEE802.11n  
■ Roaming over multiple channels  
■ Card power management  
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Operating Basics  
■ Wired Equivalent Privacy (WEP) data encryption based on an 128-bit  
encryption algorithm  
■ Wi-Fi Protected Access™ (WPA™)  
The transmission speed over the wireless LAN, and the distance over  
which the wireless LAN can reach, may vary depending on surrounding  
electromagnetic environment, obstacles, access point design and  
configuration, client design and software/hardware configurations. The  
transmission rate described is the theoretical maximum speed as specified  
under the appropriate standard - the actual transmission speed will be  
lower than the theoretical maximum speed.  
Setting  
1. Please make sure that the Wireless Communication Switch is turned  
on.  
2. Click Start -> Control Panel -> Network and Internet -> Network and  
Sharing Center.  
3. Click Set up a connection or network.  
4. Follow the wizard. You will need the name of the wireless network  
together with security settings. Consult the documentation  
accompanied with your router or ask your wireless network  
administrator for the settings.  
Security  
■ TOSHIBA strongly recommend that you enable encryption functionality,  
otherwise your computer will be open to illegal access by an outsider  
using a wireless connection. If this occurs, the outsider may illegally  
access your system, eavesdrop, or cause the loss or destruction of  
stored data.  
■ TOSHIBA is not liable for the loss of data due to eavesdropping or  
illegal access through the wireless LAN and the damage thereof.  
Bluetooth wireless technology  
Bluetooth wireless technology eliminates the need for cables, such as  
desktop computers, between your PC and other electronic devices,  
example of printers and mobile phones.  
You cannot use the computer's built-in Bluetooth functions and an external  
Bluetooth adaptor simultaneously. For reference, Bluetooth wireless  
technology has the following features:  
Worldwide operation  
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,  
which is license-free and compatible with radio systems in most countries  
in the world.  
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Operating Basics  
Radio links  
You can easily establish links between two or more devices, with these  
links being maintained even if the devices are not within a line-of-sight of  
each other.  
Security  
Two advanced security mechanisms ensure a high level of security:  
■ Authentication prevents access to critical data and makes it impossible  
to falsify the origin of a message.  
■ Encryption prevents eavesdropping and maintains link privacy.  
Bluetooth Stack for Windows by TOSHIBA  
Please note that this software is specifically designed for the following  
operating systems:  
■ Windows 7  
Information regarding the use of this software with these operating systems  
is listed below, with further details being contained with the electronic help  
files supplied with the software.  
This Bluetooth Stack is based on the Bluetooth Version  
1.1/1.2/2.0+EDR/2.1+EDR/3.0/3.0+HS specification. However, TOSHIBA  
cannot confirm the compatibility between any computing products and/or  
other electronic devices that use Bluetooth, other than TOSHIBA notebook  
computers.  
Release Notes related to the Bluetooth Stack for Windows  
by TOSHIBA  
1. Fax application software:  
Please be aware that there is some fax application software that you  
cannot use on this Bluetooth Stack.  
2. Multi-user considerations:  
The use of Bluetooth is not supported in a multi-user environment. This  
means that, when you use Bluetooth, other users that are logged into  
the same computer will not be able to use this type of functionality.  
Product Support:  
The latest information regarding operating system support, language  
support or available upgrades can be found on our web site  
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or  
www.pcsupport.toshiba.com in the United States.  
Wireless communication switch  
You can enable or disable Wireless communication functions, with the  
on/off switch. No transmissions are sent or received when the switch is off.  
Slide the switch to the right to turn it on and to the left to turn it off.  
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Operating Basics  
Wireless communication Indicator  
The wireless communication indicator shows the status of the computer's  
wireless communication functions.  
Indicator status  
Indication  
Indicator off  
The wireless communication switch is off - no  
wireless functionality is available.  
Indicator glows  
Wireless communication switch is on. Except for  
the stopped device by the software switch, all  
the wireless-communications functions can  
output a radio wave.  
If you used the Taskbar to disable the wireless LAN, restart the computer or  
perform the following procedure to re-enable it: Start -> Control Panel  
-> System and Security -> System -> Device Manager -> Network  
adapters and right click the wireless device then choose enable.  
LAN  
The computer has built-in support for Ethernet LAN (10 megabits per  
second, 10BASE-T), Fast Ethernet LAN (100 megabits per second,  
100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second,  
1000BASE-T).  
This section describes how to connect/disconnect to a LAN.  
Do not install or remove a memory module while Wake-up on LAN is  
enabled.  
■ The Wake-up on LAN function consumes power even when the system  
is off. Leave the AC adaptor connected while using this feature.  
■ The Link speed (10/100/1000 megabits per second) changes  
automatically depending on the network conditions (connected device,  
cable or noise and so on).  
LAN cable types  
The computer must be configured properly before connecting to a LAN.  
Logging onto a LAN using the computer’s default settings could cause a  
malfunction in LAN operation. Check with your LAN administrator  
regarding set-up procedures.  
If you are using Gigabit Ethernet LAN (1000 megabits per second,  
1000BASE-T), be sure to connect with a CAT5E cable or higher. You  
cannot use a CAT3 or CAT5 cable.  
If you are using Fast Ethernet LAN (100 megabits per second, 100BASE-  
TX), be sure to connect with a CAT5 cable or higher. You cannot use a  
CAT3 cable.  
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If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you  
can connect with a CAT3 or higher cable.  
Connecting the LAN cable  
To connect the LAN cable, follow the steps as detailed below:  
■ Connect the AC adaptor before connecting the LAN cable. The AC  
adaptor must remain connected during LAN use. If you disconnect the  
AC Adaptor while the computer is accessing a LAN, the system may  
hang up.  
■ Do not connect any other cable to the LAN jack except the LAN cable.  
Otherwise, malfunctions or damage may occur.  
■ Do not connect any power supplying device to the LAN cable that is  
connected to the LAN jack. Otherwise, malfunctions or damage may  
occur.  
1. Turn off the power to all external devices connected to the computer.  
2. Plug one end of the cable into the LAN jack. Press gently until you hear  
the latch click into place.  
1
2
1. LAN jack  
2. LAN cable  
Figure 4-9 Connecting the LAN cable  
3. Plug the other end of the cable into a LAN hub connector or router.  
Check with your LAN administrator and hardware or software vendor  
before using or configuring a network connection.  
When the computer is exchanging data with the LAN, the LAN Active  
indicator glows orange. When the computer is connected to a LAN hub but  
is not exchanging data, the Link indicator glows green.  
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Operating Basics  
Disconnecting the LAN cable  
To disconnect the LAN cable, follow the steps as detailed below:  
Make sure the LAN Active indicator (orange LED) is out before you  
disconnect the computer from the LAN.  
1. Pinch the lever on the connector in the computer’s LAN jack and pull  
out the connector.  
2. Disconnect the cable from the LAN hub or router in the same manner.  
Check with your LAN administrator and hardware or software vendor  
before disconnecting from the hub.  
Computer Handling  
This section explains computer handling and maintenance.  
Cleaning the computer  
To help ensure long, trouble-free operation, keep the computer free of dust  
and dirt, and use care with all liquids around it.  
■ Be careful not to spill liquids into the computer. If the computer does get  
wet, turn the power off immediately and let the computer dry completely  
- in these circumstance you should get the computer inspected by an  
authorized service provider in order to assess the scope of any  
damage.  
■ Clean the plastics of the computer using a slightly water dampened  
cloth.  
■ You can clean the display screen by spraying a small amount of glass  
cleaner onto a soft, clean cloth and then wiping the screen gently with  
the cloth.  
Never spray cleaner directly onto the computer or let liquid run into any  
part of it. Never use harsh or caustic chemical products to clean the  
computer.  
Moving the computer  
While the computer is designed for flexible day-to-day usage you should  
exercise a few simple precautions when moving it in order to help ensure  
trouble-free operation.  
■ Make sure all disk/disc activity has ended before moving the computer.  
■ Turn off (shut down) the computer.  
■ Disconnect the AC adaptor and all peripherals before moving the  
computer.  
■ Close the display panel.  
■ Do not pick up the computer by its display panel.  
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■ Before carrying your computer, shut it down, disconnect the AC adaptor  
and allow it to cool down - a failure to follow this instruction may result in  
minor heat injury.  
■ Be careful not to subject the computer to impact or shock - a failure to  
follow this instruction could result in damage to computer, computer  
failure or loss of data.  
■ Never transport your computer with any cards installed - this may cause  
damage to either the computer and/or the card resulting in product  
failure.  
■ Always use a suitable carry case when transporting the computer.  
■ When carrying your computer, be sure to hold it securely so that it does  
not fall or hit anything.  
■ Do not carry your computer by holding any of its protruding elements.  
Using the TOSHIBA Sleep Utility  
The TOSHIBA Sleep Utility is used for changing settings of the following  
function:  
■ Sleep and Charge  
It also displays the remaining battery capacity.  
Sleep and Charge  
Your computer can supply USB bus power (DC5V) to the USB port even  
when the power of the computer is turned OFF. "Power OFF" includes  
Sleep Mode, Hibernation Mode or shutdown state.  
This function can be used for ports that support the Sleep and Charge  
function (hereinafter called "compatible ports").  
Compatible ports are USB ports that have the ( ) symbol icon.  
You can use the "Sleep and Charge function" to charge certain USB-  
compatible external devices such as mobile phones or portable digital  
music players.  
However, the "Sleep and Charge function" may not work with certain  
external devices even if they are compliant with the USB specification. In  
those cases, turn the power of the computer ON to charge the device.  
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■ When Sleep and Charge function is enabled, USB bus power (DC5V)  
will be supplied to compatible ports even when the power of the  
computer is turned OFF.  
USB bus power (DC5V) is similarly supplied to the external devices  
which are connected to the compatible ports. However, some external  
devices cannot be charged solely by supplying USB bus power  
(DC5V).  
As for the specifications of the external devices, please contact the  
device manufacturer or check the specifications of the external devices  
thoroughly before use.  
■ Using the sleep and charge function to charge external devices will  
take longer than charging the devices with their own chargers.  
■ If Sleep and Charge function is enabled, the computer's battery will  
discharge during hibernation or when the computer is turned off. It is  
recommended that you connect the AC adaptor to the computer when  
enabling the Sleep and Charge function.  
■ External devices connected to the USB bus power (DC5V) function that  
interfaces with the power ON/OFF of the computer may always be in  
an operational state.  
■ When there is a current overflow of the external devices connected to  
the compatible ports, USB bus power (DC5V) supply may be stopped  
for safety reasons.  
■ When Sleep and Charge function is enabled, the USB Wakeup function  
does not work for compatible ports.  
In that case, if there is a USB port that does not have the Sleep and  
Charge function-compatible icon ( ), attach the mouse or keyboard to  
it.  
If all USB ports have the Sleep and Charge function-compatible icon  
(
), change to disable Sleep and Charge function.  
The USB Wakeup function will now work, but the Sleep and Charge  
function will be disabled.  
Metal paper clips or hair pins/clips will generate heat if they come into  
contact with USB ports. Do not allow USB ports to come into contact with  
metal products, for example when carrying the computer in your bag.  
Starting the TOSHIBA Sleep Utility  
To start the utility, click Start-> All Programs -> TOSHIBA -> Utilities ->  
Sleep Utility.  
Enabling Sleep and Charge  
This utility can be used to enable and disable the Sleep and Charge  
function.  
Select the Enable Sleep and Charge check box to enable this function for  
the compatible USB ports. The default state is disabled.  
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Operating Basics  
Power supply mode settings  
Your PC has multiple charging modes so that many different USB devices  
can be supported for Sleep and Charge function. Auto Mode (Default) is  
suitable for a wide range of digital audio players.  
However, determining which mode is suitable for your USB device is  
unknown without trying. Try each mode, using the following procedure,  
from Auto Mode to Alternate Mode to find the suitable mode for your USB  
device to charge.  
This function may not be able to be used with some connected external  
devices even if the appropriate mode is selected. In this situation, clear the  
"Enable Sleep and Charge" check box and stop using this function.  
Battery Settings  
This utility can be used to specify the lower limit of remaining battery life for  
Sleep and Charge. Move the slider bar to specify the lower limit. If the  
remaining battery life falls below the setting, the Sleep and Charge function  
will be stopped. Clearing the "Enable under Battery Mode" check box sets  
the utility to only charge when the AC adaptor is connected.  
Heat dispersal  
To protect against overheating, the processor is equipped with an internal  
temperature sensor which activates a cooling fan or lowers the processing  
speed if the computer's internal temperature rises to a certain level. You are  
able to select whether to control this temperature by either turning on the  
fan first, then if necessary lowering the processor speed, or by lowering the  
processor speed first, then if necessary turning on the fan. Both of these  
functions are controlled through the Power Options.  
When the processor's temperature falls within normal range, the fan will be  
turned off and the processor operation returned to its standard speed.  
If the processor's temperature reaches an unacceptably high level with  
either setting, the computer automatically shuts down to prevent any  
damage. In this instance all unsaved data in memory will be lost.  
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Chapter 5  
The Keyboard  
The computer’s keyboard layouts are compatible with a 104/105-key  
enhanced keyboard - by pressing some keys in combination, all of the  
104/105-key enhanced keyboard functions can be performed on the  
computer.  
The number of keys available on your keyboard will depend on which  
country/region your computer is configured for, with keyboards being  
available for numerous languages.  
In use there are six different types of keys, specifically typewriter keys,  
function keys, soft keys, Hot keys, Windows special keys and the keypad  
overlay.  
Typewriter keys  
The typewriter keys produce the upper-case and lower-case letters,  
numbers, punctuation marks, and special symbols that appear on the  
screen. However, there are some differences between using a typewriter  
and using a computer keyboard:  
■ Letters and numbers produced in computer text vary in width. Spaces,  
which are created by a 'space character' may also vary depending on  
line justification and other factors.  
■ The lowercase l (el) and the number 1 (one), together with the  
uppercase O (oh) and the 0 (zero), are not interchangeable on  
computers as they are on a typewriter.  
■ The CAPS LOCK function key locks only the alphabetic characters into  
upper-case while the Shift Lock function on a typewriter places all keys  
in the shifted position.  
■ The SHIFT keys, the Tab key, and the BACK SPACE key perform the  
same function as their typewriter counterparts but also have special  
computer functions.  
Never remove the key caps on your keyboard. Doing so could cause  
damage to the parts under the key caps.  
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The Keyboard  
Function keys: F1 … F12  
The function keys (not to be confused with the special FN key) are the  
twelve keys at the top of your keyboard - these keys function differently  
from other keys.  
F1 through F12 are called function keys because they execute  
programmed functions when pressed and, when used in combination with  
the FN key, those keys marked with icons also execute specific functions  
on the computer. Please refer to the section, Soft keys: FN key  
combinations, in this chapter for further information, taking care to note that  
the function executed by individual keys will depend on the software you  
are using.  
Soft keys: FN key combinations  
The FN (function) is unique to TOSHIBA computers and is used in  
combination with other keys to form soft keys. Soft keys are key  
combinations that enable, disable or configure specific features.  
Please note that some software may disable or interfere with soft-key  
operations, and that the soft-key settings are not restored when the  
computer returns from Sleep Mode.  
Emulating keys on an enhanced keyboard  
This computer's keyboard is designed to provide all the features of the 104-  
key enhanced keyboard.  
Since the keyboard is smaller and has fewer keys, some of the enhanced  
keyboard functions must be simulated using two keys instead of one on the  
larger keyboard.  
The FN key can be combined with the following keys to simulate functions  
similar to those of keys on the 104/105 key enhanced keyboard which are  
not on this computer's keyboard.  
For A4 size keyboard:  
Press FN + F10 or FN + F11 to access the computer's integrated keypad.  
When activated, the keys with grey markings on their bottom edge become  
either numeric keypad keys (FN + F11) or cursor control keys (FN + F10).  
Please refer to the Keypad overlay for A4 size keyboard section in this  
chapter for more information on how to operate these keys, taking care to  
note that the power on default for both settings is off.  
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The Keyboard  
Press FN + F12 (ScrLock) to lock the cursor on a specific line. The power  
on default is off.  
Press FN + ENTER to simulate ENTER on the enhanced keyboard’s  
numeric keypad.  
Hot keys  
Hot keys (pressing FN + a function or ESC key) let you enable or disable  
certain features of the computer.  
Mute: Pressing FN + ESC turns the volume on and off.  
Lock: Pressing FN + F1 enters ''Lock computer mode''. To restore your  
desktop, you need to log on again.  
Power Plan: Pressing FN + F2 changes the power settings.  
Sleep: Pressing FN + F3 switches the system to Sleep Mode.  
Hibernate: Pressing FN + F4 switches the system to Hibernation Mode.  
Output: Pressing FN + F5 changes the active display device.  
To use a simultaneous mode, you must set the resolution of the internal  
display panel to match the resolution of the external display device.  
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The Keyboard  
Brightness Down: Pressing FN + F6 decreases the computer's display  
panel brightness in individual steps.  
Brightness Up: Pressing FN + F7 increases the computer's display panel  
brightness in individual steps.  
Wireless: Pressing FN + F8 switches the active wireless devices if the  
wireless communication switch is switched on.  
If no wireless communication device is installed, no dialog box will appear.  
Touch Pad: Pressing FN + F9 enables or disables the Touch Pad function.  
Zoom (Display resolution): Pressing FN + Space changes the display  
resolution.  
Reduce: Pressing FN + 1 reduces the icon size on the desktop or the font  
sizes within one of the supported application windows.  
Enlarge: Pressing FN + 2 enlarges the icon size on the desktop or the font  
sizes within one of the supported application windows.  
FN Sticky key  
You can use the TOSHIBA Accessibility Utility to make the FN key sticky,  
that is, you can press it once, release it, and then press an "F Number"  
key. To start the TOSHIBA Accessibility utility, click Start -> All Programs  
-> TOSHIBA -> Utilities -> Accessibility.  
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The Keyboard  
Windows special keys  
The keyboard provides two keys that have special functions in Windows,  
the Windows Start Button key activates the Start menu while the  
application key has the same function as the secondary (right) mouse  
button.  
This key activates the Windows Start menu.  
This key has the same function as the secondary (right) mouse button.  
Keypad overlay for A4 size keyboard  
Your computer's keyboard may not have a separate numeric keypad but  
includes a numeric keypad overlay which functions like one - this is located  
in the center of the keyboard with the relevant keys having grey letters at  
their front edge. The overlay provides the same functions as the numeric  
keypad on a standard 104/105-key enhanced keyboard.  
Turning on the overlays  
The numeric keypad overlay can be used for numeric data input or cursor  
and page control.  
Arrow Mode  
To turn on Arrow Mode, press FN + F10 - the Arrow Mode indicator lights  
and you are able to access cursor and page control functions by using the  
keys. You are able to press FN + F10 again to turn off this overlay function.  
Numeric Mode  
To turn on Numeric Mode, press FN + F11 - the Numeric Mode indicator  
lights and you are able to access numeric characters by using the keys.  
You are able to press FN + F11 again to turn off this overlay function.  
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The Keyboard  
Figure 5-1 The numeric keypad overlay  
Temporarily using normal keyboard (overlay on)  
While using the overlay, you can temporarily access the normal keyboard  
functions without having to turn the overlay off:  
1. Hold down FN key and press any other key - this key will operate as if  
the overlay were off.  
2. Type upper-case characters by holding down FN + SHIFT and pressing  
a character key.  
3. Release FN key to continue using the selected overlay function.  
Temporarily using overlay (overlay off)  
While using the normal keyboard function, you can temporarily use the  
keypad overlay without having to turn it on:  
1. Hold down FN key.  
2. Check the keyboard indicators as pressing the FN key will turn on the  
most recently used overlay function - if the Numeric Mode indicator  
lights you can use the overlay for numeric entry, while if the Arrow Mode  
indicator lights, you can use the overlay for cursor and page control  
function.  
3. Release FN key to return to normal keyboard operation.  
Temporarily changing modes  
If the computer is in Numeric Mode, you can switch temporarily to Arrow  
Mode by pressing a SHIFT key, while if it is in Arrow Mode, you can switch  
temporarily to Numeric Mode by also pressing a SHIFT key.  
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The Keyboard  
Generating ASCII characters  
Not all ASCII characters can be generated using normal keyboard  
operation, but you are able to generate these characters using their specific  
ASCII codes.  
Full size keyboard:  
1. Hold down ALT key.  
2. Using the numeric keypad, type the ASCII code of the character you  
require.  
3. Release ALT - the ASCII character will appear on the display screen.  
A4 size keyboard:  
1. Hold down ALT with the overlay on or ALT + FN with overlay off.  
2. Using the overlay keys, type the ASCII code of the character you  
require.  
3. Release ALT or ALT + FN - the ASCII character will appear on the  
display screen.  
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Chapter 6  
Power and Power-Up Modes  
The computer's power resources include the AC adaptor, battery pack and  
any internal batteries. This chapter provides details on making the most  
effective use of these resources, and includes information on charging and  
changing batteries, tips for saving battery power, and information on the  
different power-up modes.  
Power conditions  
The computer's operating capability and battery charge status are affected  
by different power conditions, including whether an AC adaptor is  
connected, whether a battery pack is installed and what the charge level is  
for that battery.  
Table 6-1 Power conditions  
Power on  
Power off  
(no operation)  
AC  
adaptor  
connected  
Battery fully  
charged  
• Operates  
• No charge  
• No charge  
• LED: Battery green  
DC IN green  
• LED: Battery green  
DC IN green  
Battery partially • Operates  
• Quick charge  
charged or no  
charge  
• Charge  
• LED: Battery orange  
DC IN green  
• LED: Battery orange  
DC IN green  
• Operates  
No battery  
installed  
• No charge  
• No charge  
• LED: Battery off  
DC IN green  
• LED: Battery off  
DC IN green  
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Table 6-1 Power conditions continued  
Power on  
Power off  
(no operation)  
AC  
adaptor  
not  
Remaining  
battery capacity  
is above low  
• Operates  
• LED: Battery off  
DC IN off  
connected battery trigger  
point  
Remaining  
battery capacity  
is below low  
battery trigger  
point  
• Operates  
• LED: Battery  
flashes orange  
DC IN off  
Remaining  
Computer shuts down  
battery capacity  
is exhausted  
No battery  
installed  
• No operation  
• LED: Battery off  
DC IN off  
Monitoring of power condition  
As shown in the below table, the Battery, DC IN and Power indicators on  
the system indicator alert you to the computer’s operating capability and  
battery charge status.  
Battery indicator  
Check the Battery indicator to determine the status of the battery pack.  
The following indicator lights indicate the battery status:  
Flashing orange  
The battery charge is low, the AC adaptor must be  
connected in order to recharge the battery.  
Orange  
Indicates the AC adaptor is connected and the  
battery is charging.  
Green  
Indicates the AC adaptor is connected and the  
battery is fully charged.  
No light  
Under any other conditions, the indicator does not  
light.  
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Power and Power-Up Modes  
If the battery pack becomes too hot while it is being charged, the charge  
will stop and the Battery indicator will go out. When the battery pack's  
temperature falls to a normal range, charging will resume - this process will  
occur regardless of whether the computer's power is on or off.  
DC IN indicator  
Check the DC IN indicator to determine the power status with the AC  
adaptor connected - the following indicator conditions should be noted:  
Green  
Indicates the AC adaptor is connected and is  
correctly supplying power to the computer.  
Flashing orange  
Indicates a problem with the power supply. You  
should initially try plugging the AC adaptor into  
another power outlet - if it still does not operate  
properly, you should contact your reseller or dealer.  
No light  
Under any other conditions, the indicator does not  
light.  
Power indicator  
Check the Power indicator to determine the power status of the computer -  
the following indicator conditions should be noted:  
Green  
Indicates power is being supplied to the computer  
and the computer is turned on.  
Blinking orange  
Indicates that the computer is in Sleep Mode and  
that there is sufficient power available (AC adaptor  
or battery) to maintain this condition. In Sleep  
Mode, this indicator will turn on for one second and  
off for two seconds.  
No light  
Under any other conditions, the indicator does not  
light.  
Battery  
This section explains battery types, use, recharging methods and handling.  
Battery types  
The computer has two different types of batteries.  
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Power and Power-Up Modes  
Battery pack  
When the AC adaptor is not connected, the computer's main power source  
is a removable lithium ion battery pack, also referred to in this manual as  
the main battery. You can purchase additional battery packs for extended  
use of the computer away from an AC power source although you should  
not change the battery pack while the AC adaptor is connected.  
Before you remove the battery pack, save your data and shut down the  
computer, or place the computer into Hibernation Mode. Please be aware  
that, when placing the computer into Hibernation Mode, the contents of  
memory will be saved to the hard disk drive, although for safety sake, it is  
best to also save your data manually.  
Real Time Clock (RTC) battery  
The Real Time Clock (RTC) battery provides power for the internal real  
time clock and calendar function and also maintains the system  
configuration while the computer is turned off. If the RTC battery becomes  
completely discharged, the system will lose this information and the real  
time clock and calendar will stop working.  
You can change the Real Time Clock settings by turning the computer on  
while pressing the F2 key and then release the F2 key when the TOSHIBA  
Leading Innovation >>>screen appears. Please refer to Chapter 8  
Troubleshooting for further information.  
The RTC battery does not charge while the computer is turned off even if  
the AC adaptor is attached.  
Care and use of the battery pack  
This section provides the important safety precautions in order to handle  
your battery pack properly.  
Refer to the enclosed Instruction Manual for Safety and Comfort for  
detailed precautions and handling instructions.  
■ Make sure the battery is securely installed in the computer before  
attempting to charge the battery pack. Improper installation could  
generate smoke or fire, or cause the battery pack to rupture.  
■ Keep the battery pack out of reach of infants and children. It can cause  
injury.  
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Power and Power-Up Modes  
■ The lithium ion battery pack can explode if not replaced, used, handled  
or disposed of properly. Dispose of the battery as required by local  
ordinances or regulations. Use only batteries recommended by  
TOSHIBA as replacements.  
■ The computer's RTC battery is a Ni-MH battery and should be replaced  
only by your dealer or by a TOSHIBA service representative. The  
battery can explode if not properly replaced, used, handled or  
disposed. Dispose of the battery as required by local ordinances or  
regulations.  
■ Charge the battery pack only in an ambient temperature between 5 and  
35 degrees Celsius. Otherwise, the electrolyte solution might leak,  
battery pack performance might deteriorate and the battery life might  
be shortened.  
■ Never install or remove the battery pack without first turning off the  
power and disconnecting the AC adaptor. Never remove the battery  
pack while the computer is in Sleep Mode. Data could be lost.  
■ When the High Capacity Battery Pack is connected to the computer, do  
not hold on only to the High Capacity Battery Pack when lifting the  
computer up. The High Capacity Battery Pack may separate from the  
computer, causing it to fall and cause injuries.  
Never remove the battery pack while the Wake-up on LAN function is  
enabled. Data will be lost. Before you remove a battery pack, disable the  
Wake-up on LAN function.  
Charging the batteries  
When the power in the battery pack becomes low, the Battery indicator will  
flash orange to indicate that only a few minutes of battery power remain. If  
you continue to use the computer while the Battery indicator flashes, the  
computer will enable Hibernation Mode so that you do not lose any data,  
and automatically turn itself off.  
You must recharge a battery pack when it becomes discharged.  
Procedures  
To recharge a battery pack while it is installed in the computer, connect the  
AC adaptor to the DC IN 15V jack and plug the other end into a working  
outlet - the Battery indicator will glow orange while the battery is being  
charged.  
Use only the computer connected to an AC power source or optional  
TOSHIBA Battery charger to charge the battery pack. Never attempt to  
charge the battery pack with any other charger.  
Time  
Refer to User Information Guide about Charging time.  
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Power and Power-Up Modes  
Battery charging notice  
The battery may not begin charging immediately under the following  
conditions:  
■ The battery is extremely hot or cold (if the battery is extremely hot, it  
might not charge at all). To ensure the battery charges to its full capacity,  
you should charge it at room temperature of between 5° to 35°C (41° to  
95°F).  
■ The battery is nearly completely discharged. In this instance you should  
leave the AC adaptor connected for a few minutes and the battery  
should begin charging.  
The Battery indicator may show a rapid decrease in battery operating time  
when you try to charge a battery under the following conditions:  
■ The battery has not been used for a long time.  
■ The battery has completely discharged and been left in the computer for  
a long time.  
■ A cool battery is installed in a warm computer.  
In such cases you should follow the steps as detailed below:  
1. Fully discharge the battery by leaving it in the computer with the power  
on until the system automatically turns itself off.  
2. Connect the AC adaptor to the DC IN 15V jack of the computer, and to a  
wall outlet that is supplying power.  
3. Charge the battery until the Battery indicator glows green.  
Repeat these steps two or three times until the battery recovers normal  
capacity.  
Monitoring battery capacity  
Remaining battery power can be monitored using the following method.  
■ Clicking the battery icon on the Taskbar  
■ You should wait at least 16 seconds after turning on the computer  
before trying to monitor the remaining operating time. This is because  
the computer needs this time to check the battery's remaining capacity  
and then calculate the remaining operating time, based on this together  
with the current power consumption.  
■ Please be aware that the actual remaining operating time may differ  
slightly from the calculated time.  
■ With repeated discharges and recharges, the battery's capacity will  
gradually decrease. In view of this it will be noted that an often used,  
older battery will not operate for as long as a new battery even when  
both are fully charged.  
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Power and Power-Up Modes  
Maximizing battery operating time  
A battery's usefulness depends on how long it can supply power on a  
single charge, while how long the charge lasts in a battery depends on:  
■ Processor speed  
■ Screen brightness  
■ System Sleep Mode  
■ System Hibernation Mode  
■ Display power off period  
■ Hard disk drive power off period  
■ How often and for how long you use the hard disk drive and external  
disk(c) drives, for example, optical disc drive.  
■ How much charge the battery contained to begin with.  
■ How you use optional devices, such as a PC Cards, to which the  
battery supplies power.  
■ Whether you enable Sleep Mode, which can conserve battery power if  
you are frequently turning the computer off and on.  
■ Where you store your programs and data.  
■ Whether you close the display panel when you are not using the  
keyboard - closing the display saves power.  
■ The environmental temperature - operating time decreases at low  
temperatures.  
■ The condition of the battery terminals - you should always ensure the  
terminals stay clean by wiping them with a clean dry cloth before  
installing the battery pack.  
Battery exhausted time  
Refer to User Information Guide about battery exhausted time.  
Extending battery life  
To maximize the life of your battery packs:  
■ At least once a month, disconnect the computer from a power source  
and operate it on battery power until the battery pack fully discharges.  
Before doing so, follow the steps as detailed below.  
1. Turn off the computer's power.  
2. Disconnect the AC adaptor and turn on the computer's power - if it  
does not turn on then go to Step 4.  
3. Operate the computer on battery power for five minutes. If you find  
that the battery pack has at least five minutes of operating time,  
continue operating until the battery pack is fully discharged,  
however, if the Battery indicator flashes or there is some other  
warning to indicate a low battery condition, go to Step 4.  
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Power and Power-Up Modes  
4. Connect the AC adaptor to the DC IN 15V jack of the computer, and  
to a wall outlet that is supplying power. The DC IN indicator should  
glow green, and the Battery indicator should glow orange to  
indicate that the battery pack is being charged, however, in the  
event that DC IN indicator does not glow this indicates that power is  
not being supplied - check the connections for the AC adaptor and  
the power cord.  
5. Charge the battery pack until the Battery indicator glows green.  
■ If you have extra battery packs, rotate their use.  
■ If you will not be using the system for an extended period, for example  
for more than one month, remove the battery pack from the computer.  
■ Store spare battery packs in a cool dry place out of direct sunlight.  
Replacing the battery pack  
Please be aware that the battery pack is classified as a consumable item.  
The operating life of the battery pack will gradually reduce through  
repeated charging and discharging, and will need to be replaced when it  
reaches the end of its operating life. In addition to this, you might also  
replace a discharged battery pack with a charged spare when you are  
operating your computer away from an AC power source for an extended  
period of time.  
This section explains how to remove and install the battery pack, and  
begins with the removal process which is detailed through the following  
steps.  
■ Do not remove the battery pack while the computer is in Sleep Mode.  
Data is stored in RAM, so if the computer loses power it could be lost.  
■ In Hibernation Mode, data will be lost if you remove the battery pack or  
disconnect the AC adaptor before the save is completed. Wait for the  
Hard Disk Drive/Optical Disc Drive indicator to go out.  
■ Do not touch the battery release latch while holding the computer or the  
battery pack might fall out due to the unintentional release of the  
battery release latch and cause injuries.  
Removing the battery pack  
To remove a discharged battery, follow the steps as detailed below:  
1. Save your work.  
2. Turn the computer's power off - ensure that the Power indicator is off.  
3. Remove all cables and peripherals that are connected to the computer.  
4. Close the display panel and turn the computer upside down.  
5. Slide the battery lock into its unlocked (  
) position.  
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Power and Power-Up Modes  
6. Slide and hold the battery release latch to disengage the battery pack  
and then remove it from the computer.  
3
1
2
1. Battery pack  
2. Battery lock  
3. Battery release latch  
Figure 6-1 Releasing the battery pack  
Installing the battery pack  
To install a battery pack, follow the steps as detailed below:  
Do not touch the battery release latch while holding the computer or the  
battery pack might fall out due to the unintentional release of the battery  
release latch and cause injuries.  
1. Insert the battery pack as far as it will go into the computer.  
2. Ensure that the battery pack is securely in place and the battery lock is  
in its locked position.  
1
2
1. Battery pack  
2. Battery lock  
Figure 6-2 Securing the battery pack  
3. Turn your computer over.  
TOSHIBA Password Utility  
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Power and Power-Up Modes  
The TOSHIBA Password Utility provides two levels of password security:  
User and Supervisor.  
Passwords set in the TOSHIBA Password Utility are different from the  
Windows login password.  
User Password  
To start the utility, point to or click the following items:  
Start -> All Programs -> TOSHIBA -> Utilities ->Password Utility  
User authentication may be required to validate user rights when using  
"TOSHIBA Password Utility" to delete or change passwords, etc.  
User Password field  
■ Set (button)  
Click this button to register a password of up to 50 characters. After a  
password is set, you will be prompted to enter it when you start the  
computer. Check "Set the same string simultaneously as the HDD User  
Password" when setting the HDD User Password.  
■ After you set the password, a dialog box will be displayed asking  
whether you want to save it to a floppy diskette or other media. If you  
forget the password, you can open the password file on another  
computer. Be sure to keep the media in a safe place.  
■ When entering the character string to register the password, enter from  
the keyboard character by character and do not enter as ASCII code or  
copy-and-paste the character string. In addition, ensure that the  
registered password is correct by outputting the character string to the  
password file.  
■ When entering a password, do not enter any characters (for example  
"!" or "#") produced by pressing the SHIFT or ALT keys and so on.  
■ Delete (button)  
Click this button to delete a registered password. Before you can delete  
a password, you must first enter the current password correctly. Please  
use BIOS Setup to change or delete the HDD Passwords or to set the  
HDD Master Password.  
■ To start BIOS Setup;  
1. Turn on the computer while pressing the F2 key.  
2. Release the F2 key when the TOSHIBA Leading Innovation  
>>>screen appears.  
■ To end the BIOS Setup;  
1. Press F10, and then press Y to accept the changes.  
The computer will restart.  
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Power and Power-Up Modes  
■ Change (button)  
Click this button to change a registered password. Before you can  
change a password, you must first enter the current password correctly.  
Please use BIOS Setup to change or delete the HDD Passwords or to  
set the HDD Master Password.  
■ Owner String (text box)  
You can use this box to associate text with the password. After you  
enter text, click Apply or OK. When the computer is started, this text  
will be displayed together with the prompt asking you to enter a  
password.  
■ If you forget your HDD User Password, TOSHIBA will NOT be able to  
assist you, and your HDD will be rendered COMPLETELY and  
PERMANENTLY INOPERABLE. TOSHIBA will NOT be held  
responsible for any loss of any data, any loss of use or access to your  
HDD, or for any other losses to you or any other person or organization  
that result from the loss of access to your HDD. If you can’t accept this  
risk, don’t register the HDD User Password.  
■ When saving the HDD User Password shut down or restart the  
computer. If the computer is not shut down or restarted, the saved data  
may not be correctly reflected. For more information on shutting down  
or restarting the computer, refer to Turning on the power in Chapter 1.  
Supervisor Password  
If you set a Supervisor Password, some functions might be restricted when  
a user logs on with the User Password. To set a Supervisor Password:  
Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Assist  
-> SECURE -> Supervisor password  
This utility lets you do the following:  
■ Register, delete or change the Supervisor Password.  
■ Specify restrictions for general users.  
Starting the computer by password  
To start up the computer with the user password, follow the steps as  
detailed below:  
1. Turn on the power as described in Chapter 1, Getting Started. The  
following message will appear in the screen:  
S
2. Enter the Password.  
Password=  
3. Press ENTER.  
If you enter the password incorrectly three times in a row, the computer  
shuts off. In this case, you must turn the computer back on to retry  
password entry.  
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Power and Power-Up Modes  
Power-up modes  
The computer has three different power-up modes as follows:  
■ Shut Down Mode : The computer will shut down without saving data - in  
view of this you must always save your work before you turn the  
computer off.  
■ Hibernation Mode : Data in memory will be saved to the hard disk drive.  
■ Sleep Mode : Data will be maintained in the computer's memory.  
Please refer to the sections Turning on the power and Turning off the  
power in Chapter 1, Getting Started for further information.  
Windows utilities  
You can configure various settings associated with both Sleep Mode and  
Hibernation Mode within the Power Options (to access it, Start -> Control  
Panel -> System and Security -> Power Options).  
Hot keys  
You can use the FN + F3 hot key to enter Sleep Mode or FN + F4 to enter  
Hibernation Mode - please refer to Chapter 5, The Keyboard for further  
details.  
Panel power on/off  
You can set up your computer so that power is turned off automatically  
when you close the display panel, and turned on again when you open it.  
Please note that this function is only available for Sleep Mode or  
Hibernation Mode, not for Shut Down Mode.  
If the panel power off function is enabled, and you manually shut down  
Windows, do not close the display panel until the shut down process has  
been completed.  
System automatic Sleep/Hibernation  
This feature automatically turns off the system in Sleep or Hibernation  
Mode if the computer is not used for a set duration. Refer to Special  
features, in Chapter 3 for an explanation of how to set the duration.  
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Chapter 7  
HW Setup  
This chapter explains how to use the TOSHIBA HW Setup program to  
configure your computer, and provides information on settings for various  
functions.  
Accessing HW Setup  
To run the HW Setup program, click Start -> All Programs -> TOSHIBA ->  
Utilities -> HWSetup.  
HW Setup window  
The HW Setup window contains a number of tabs (General, Display, Boot  
Setting, Keyboard, CPU, LAN, SATA and USB) to allow specific functions of  
the computer to be configured.  
In addition there are also three buttons : OK, Cancel and Apply.  
OK  
Accepts your changes and closes the HW Setup  
window.  
Cancel  
Apply  
Closes the window without accepting your  
changes.  
Accepts all your changes without closing the HW  
Setup window.  
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HW Setup  
General  
This window displays the BIOS/EC version and contains two buttons :  
Default and About.  
Default  
Return all HW Setup values to the factory  
settings.  
About  
Display the HW Setup version.  
Setup  
This field displays the installed BIOS version, dateand EC version.  
Display  
This tab lets you customize your computer’s display settings for either the  
internal display or an external monitor.  
Power On Display  
This tab allows you to select the display to be used when the computer is  
started. Please note that this setting is only available on standard VGA  
mode and is not available as part of the Windows Desktop properties.  
The Power On Display is supported with some models.  
Auto-Selected  
Selects an external monitor if one is connected,  
otherwise, it selects the internal display (default).  
System LCD Only  
Selects the internal LCD, even if an external  
monitor is connected.  
Boot Setting  
This function allows you to modify the boot settings.  
Boot Priority Options  
This tab allows you to set the priority for booting the computer. The Boot  
Priority Options setting window will be displayed. Click the up and down  
arrow buttons to adjust the priority.  
To change the boot drive, follow the steps below.  
1. Hold down F12 and boot the computer. when the TOSHIBA Leading  
Innovation >>>screen appears, release the F12 key.  
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HW Setup  
2. Use the up and down cursor keys to select the boot device you want  
and press ENTER.  
If a Supervisor Password has been set, manual boot device selection  
functions may be restricted.  
The boot device selection methods described above will not change the  
boot priority settings that have been configured in HW Setup. In addition, if  
you press a key other than one of those listed, or if the selected device is  
not installed, the system will continue to boot according to the current and  
available settings in HW Setup.  
USB Memory BIOS Support Type  
This option allows you to set the type of the USB memory to be used as a  
startup device.  
HDD  
Sets the USB memory to be the equivalent of a  
hard disk drive (default). With this setting, the  
USB memory device can be used to start the  
computer as though it were a hard disk drive  
based on the hard disk drive settings within both  
the Boot Priority and HDD Priority options  
detailed previously.  
FDD  
Sets the USB memory to be the equivalent of a  
floppy diskette drive. With this setting, the USB  
memory device can be used to start the  
computer as though it were a floppy diskette  
based on the floppy diskette drive settings within  
the Boot Priority option detailed previously.  
Panel Open - Power On  
This feature allows you to change the Panel Open - Power On setting.  
Enabled  
Enables the Panel Open - Power On function.  
When you open the display panel while your  
computer is turned off, the system will boot up  
automatically.  
Disabled  
Disables the Panel Open - Power On function.  
(Default)  
The Panel Open - Power On feature is supported with some models.  
Keyboard  
Wake-up on Keyboard  
When this feature is enabled, and the computer is in Sleep Mode, you can  
turn on the system by pressing any key. However, please be aware that this  
option will only work with the internal keyboard and only when the computer  
is in Sleep Mode.  
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7-3  
 
HW Setup  
Enabled  
Enables the Wake-up on Keyboard function.  
Disables the Wake-up on Keyboard function (Default).  
Disabled  
CPU  
This function allows you to set the processor's operating mode.  
Dynamic CPU Frequency Mode  
This option allows you to configure the power saving modes associated  
with the processor - the following settings are available:  
Dynamically  
Switchable  
The processor's automatic clock speed switching  
function is enabled - in use the processor's  
operation is automatically switched when  
necessary (default).  
Always High  
Always Low  
The processor's automatic clock speed switching  
function is disabled - in use the processor will  
always run at its highest level of power  
consumption and its highest speed.  
The processor's automatic clock speed switching  
function is disabled - in use the processor will  
always run at a lower level of power consumption  
and a low speed.  
LAN  
Wake-up on LAN  
This feature lets the computer's power be turned on from shudown when it  
receives a wake-up packet (Magic packet) from the LAN.  
Do not install or remove a memory module while Wake-up on LAN is  
enabled.  
■ The Wake-up on LAN function consumes power even when the system  
is off. Leave the AC adaptor connected while using this feature.  
■ Regarding Wake-up on LAN from sleep or hibernation, you must check  
the "Allow the device to wake the computer" check box within the LAN  
Device properties. (This feature does not effect the Wake-up on LAN  
from sleep or hibernation.)  
Power will be automatically turned on when a signal is received from an  
administrator's computer which is connected via a network.  
The following settings can be changed when the Built-in LAN is Enabled.  
Connect the AC adaptor when using the Wake-up on LAN function. The  
battery retention time will be shorter than the times listed in this manual  
when this function is enabled. Refer to the section in chapter 6, Battery  
exhausted time.  
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7-4  
   
HW Setup  
Enabled  
Enables Wake-up on LAN from shutdown.  
Disabled  
Disables Wake-up on LAN from shutdown.  
(Default)  
Built-in LAN  
This feature enables or disables the Built-in LAN.  
Enabled  
Enables Built-in LAN functions (Default).  
Disables Built-in LAN functions.  
Disabled  
This feature is supported with some models.  
USB  
Legacy USB Support  
Use this option to enable or disable USB Legacy Emulation. If your  
operating system does not support USB, you can still use a USB mouse  
and keyboard by setting the Legacy USB Support item to enabled.  
Enabled  
Enables the USB Legacy Emulation.  
Disabled  
Disables the USB Legacy Emulation (Default).  
SATA  
eSATA  
This feature allows you to set conditions for SATA.  
Enabled  
Enables the eSATA port. (Default)  
Disables the eSATA port in order to save power.  
Disabled  
SATA Interface setting  
This feature allows you to set SATA interface setting.  
Performance  
Battery life  
Let HDD/SSD work with maximum performance.  
(Default)  
Let HDD/SSD work with battery life mode. If this  
setting is selected, this caused performance  
down.  
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7-5  
   
Chapter 8  
Troubleshooting  
TOSHIBA have designed this computer for durability, however, should  
problems occur you are able to use the procedures detailed in this chapter  
to help determine the cause.  
All users should become familiar with this chapter as knowing what might  
go wrong can help prevent problems from occurring in the first place.  
Problem solving process  
Resolving problems will be much easier if you observe the following  
guidelines:  
■ Stop immediately when you recognize a problem exists as taking further  
action may result in data loss or damage, or you may destroy valuable  
problem related information that can help solve the problem.  
■ Observe what is happening - write down what the system is doing and  
what actions you performed immediately before the problem occurred.  
Make a screenshot of the current display.  
Please also be aware that the questions and procedures described in this  
chapter are meant only as a guide, they are not definitive problem solving  
techniques. In reality many problems can be solved simply, but a few may  
require help from your reseller, dealer or service provider - if you find you  
need to consult others, be prepared to describe the problem in as much  
detail as possible.  
Preliminary checklist  
You should always consider the simplest solution first - the items detailed in  
this checklist are easy to fix and yet can cause what appears to be a  
serious problem:  
■ Make sure you turn on all peripheral devices before you turn on the  
computer - this includes your printer and any other external device you  
are using.  
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8-1  
       
Troubleshooting  
■ Before you attach an external device you should first turn the computer  
off, then when you turn the computer back on again it will recognize the  
new device.  
■ Make sure all optional accessories are configured properly in the  
computer's setup program and that all required driver software has  
been loaded (please refer to the documentation included with the  
optional accessories for further information on its installation and  
configuration).  
■ Check all cables to ensure they are correctly and firmly attached to the  
computer - loose cables can cause signal errors.  
■ Inspect all connecting cables for loose wires and all connectors for  
loose pins.  
■ Check that your CD or DVD media is correctly loaded and, in the case  
of a floppy diskette, that its write protect tab is correctly set.  
Always try to make detailed notes of your observations and keep them in a  
permanent error log - this will help you to describe your problems to your  
reseller, dealer or service provider. In addition, if a problem recurs, the log  
you have made will help to identify the problem faster.  
Analyzing the problem  
Sometimes the computer will give you clues that can help you identify why  
it is malfunctioning. In view of this you should keep the following questions  
in mind:  
■ Which part of the computer is not operating properly - keyboard, hard  
disk drive, display panel, touch pad, touch pad control buttons - as each  
device will produce different symptoms.  
■ Check the options within the operating system to ensure that its  
configuration is set properly.  
■ What appears on the display? Does it display any messages or random  
characters? Make a screenshot of the current display and, if possible,  
look up the messages in the documentation included with the computer,  
software or operating system.  
■ Check that all connecting cables are correctly and firmly attached as  
loose cables can cause erroneous or intermittent signals.  
■ Do any indicators light, if so, which ones, what color are they and do  
they stay on or blink? Write down what you see.  
■ Do you hear any beeps, if so how many, are they long or short and are  
they high pitched or low pitched? In addition, is the computer making  
any unusual noises? Write down what you hear.  
Record your observations so you can describe them in detail to your  
reseller, dealer or service provider.  
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8-2  
 
Troubleshooting  
Software  
The problems may be caused by your software or disk. If  
you cannot load a software package, the media may be  
damaged or the program might be corrupted - in these  
instances try loading another copy of the software if  
possible.  
If an error message appears while you are using a software  
package you should refer to the documentation supplied  
with it as this will usually include a problem solving section  
or a summary of error messages.  
Next, you should check any error messages against the  
operating system documentation.  
Hardware  
If you cannot find a software problem, you should then  
check the setup and configuration of your hardware. First  
run through the items in the preliminary checklist as  
described previously then, if you still cannot correct the  
problem, try to identify the source - the next section  
provides checklists for individual components and  
peripherals.  
Before using a peripheral device or application software that is not an  
authorized Toshiba part or product, make sure the device or software can  
be used with your computer. Use of incompatible devices may cause injury  
or may damage your computer.  
Hardware and system checklist  
This section discusses problems caused by your computer’s hardware or  
attached peripherals. Basic problems may occur in the following areas:  
■ System start-up  
■ Self test  
■ Power  
■ Pointing Device  
■ Fingerprint Sensor  
■ USB device  
■ Password  
■ eSATA device  
■ Keyboard  
■ Internal display panel  
■ Hard disk drive  
■ Additional memory module  
■ Sound system  
■ External monitor  
■ DVD-ROM/DVD Super Multi drive■ Modem  
■ PC Card ■ LAN  
■ Memory Cards: SD/SDHC/SDXC ■ Wireless LAN  
Card, Memory Stick, xD picture  
card, MultiMediaCard  
■ Bluetooth  
■ Recovery Media  
System start-up  
When the computer does not start properly, check the following items:  
■ Self Test  
■ Power Sources  
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8-3  
     
Troubleshooting  
Self test  
While booting up the computer, self test is executed automatically and the  
TOSHIBAlogo is displayed on the screen.  
This message remains on the screen for a few seconds.  
If the self test is successful, the computer tries to load the operating system  
according to how the Boot Priority option is set within the TOSHIBA HW  
Setup program.  
If any of the following conditions are present, the self test has failed:  
■ The computer stops and does not proceed to display information or  
messages except for the TOSHIBA logo.  
■ Random characters appear on the screen and the system does not  
function normally.  
■ The screen displays an error message.  
In these instances, turn off the computer, check all cable connections and  
then restart it - if the self test fails again, contact your reseller, dealer or  
service provider.  
Power  
When the computer is not plugged into an AC power outlet, the battery  
pack is the primary power source. However, your computer also has a  
number of other power resources, including an intelligent power supply and  
a Real Time Clock (RTC) battery, all of which are interrelated with any one  
having the ability to produce apparent power problems.  
This section provides checklists for AC power and the battery. If you cannot  
resolve a problem after following them, the cause may lie with another  
power related resource - in such an instance you should contact your  
reseller, dealer or service provider.  
User’s Manual  
8-4  
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Troubleshooting  
Overheating power down  
If the processor's temperature reaches an unacceptably high level with  
either setting, the computer will automatically shuts down to prevent any  
damage - in this instance all unsaved data in memory will be lost.  
Problem  
Procedure  
Computer shuts down Leave the computer off until the DC IN indicator  
and DC IN indicator  
stops blinking.  
blinks orange  
It is recommended to leave the computer off until the interior reaches room  
temperature even though the DC IN indicator stops blinking.  
If the computer has reached room temperature  
and it still does not start, or if it starts but shuts  
down quickly, contact your reseller, dealer or  
service provider.  
Computer shuts down This indicates a problem with the heat dispersal  
and its DC IN indicator system - you should contact your reseller, dealer  
is flashing green  
or service provider.  
AC power  
If you have trouble turning on the computer with the AC adaptor connected  
you should check the status of the DC IN indicator. Please refer to Chapter  
6, Power and Power-Up Modes for further information.  
Problem  
Procedure  
AC adaptor doesn’t  
power the computer  
Check the connections to make sure that the  
power cord/adaptor is firmly connected to the  
(DC IN indicator does computer and a working power outlet.  
not glow green)  
Check the condition of the cord and terminals. If  
the cord is frayed or damaged it should be  
replaced, while if the terminals are soiled, they  
should be cleaned with a clean cotton cloth.  
If the AC adaptor still does not power the  
computer, you should contact your reseller,  
dealer or service provider.  
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8-5  
   
Troubleshooting  
Battery  
If you suspect a problem with the battery, you should check the status of  
the DC IN indicator as well as the Battery indicator. Please refer to Chapter  
6, Power and Power-Up Modes for more information on these indicators,  
together with general battery operation.  
Problem  
Procedure  
Battery doesn’t power The battery may be discharged - connect the AC  
the computer adaptor to recharge the battery.  
Battery doesn’t charge If the battery is completely discharged, it will not  
when the AC adaptor is begin charging immediately, in these instances  
attached (Battery  
you should wait a few minutes before trying again.  
indicator does not glow If the battery still does not charge, you should  
orange).  
check that the power outlet the AC adaptor is  
connected to is supplying power - this can be  
tested by plugging another appliance into it.  
Check whether the battery is hot or cold to the  
touch - if so, it will not charge properly and should  
be allowed to reach room temperature before  
you try again.  
Unplug the AC adaptor and remove the battery to  
make sure its connecting terminals are clean - if  
necessary wipe them with a soft dry cloth lightly  
dipped in alcohol.  
Connect the AC adaptor and replace the battery,  
taking care to ensure that it is securely seated in  
the computer.  
Check the Battery indicator - if it does not glow,  
allow the computer to charge the battery for at  
least twenty minutes. If the Battery indicator  
starts to glow after this period, allow the battery  
to continue to charge for at least another twenty  
minutes before turning on the computer.  
However, if the indicator still does not glow, the  
battery may be at the end of its operating life and  
should be replaced. However, if you do not  
believe the battery is at the end of its operating  
life, you should speak to your reseller, dealer or  
service provider.  
Battery doesn’t power If you frequently recharge a partially charged  
the computer as long as battery, the battery might not charge to its full  
expected  
potential - in these instances you should fully  
discharge the battery and then attempt to charge  
it again.  
Check the Power saver option under Select a  
power plan in the Power Options.  
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8-6  
 
Troubleshooting  
Real Time Clock  
Problem  
Procedure  
The following message The charge in the Real Time Clock (RTC) battery  
is Displayed on the  
screen:  
has run out - you will need to set the date and  
time in the BIOS setup application by using the  
following steps:  
RTC Power  
Failure.  
1. Turn on the computer while pressing the F2  
Check system.  
Then press [F2]  
key.  
key.  
1. Release the F2 key when the TOSHIBA  
Leading Innovation >>>screen  
appears - the BIOS setup application will  
load.  
2. Set the date in the System Date field.  
3. Set the time in the System Time field.  
4. Press F10 - a confirmation message will be  
displayed.  
5. Press the Y key - the BIOS setup application  
will end and the computer will restart.  
Password  
Problem  
Procedure  
Cannot enter password Please refer to the TOSHIBA Password Utility  
section in Chapter 6, Power and Power-Up  
Modes for further information.  
Keyboard  
Keyboard problems can be caused by the setup and configuration of the  
computer - please refer to Chapter 5, The Keyboard for further information.  
Problem  
Procedure  
Some letter keys  
produce numbers  
Check that the numeric keypad overlay is not  
activated - press the FN + F11 hot key and try  
typing again.  
Output to screen is  
garbled  
Please refer to your software's documentation to  
ensure that its is not remapping the keyboard in  
any way (remapping involves changing or  
reassigning the function of each key).  
If you are still unable to use the keyboard, you  
should contact your reseller, dealer or service  
provider.  
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8-7  
       
Troubleshooting  
Internal display panel  
Apparent computer's display panel problems may be related to the  
computer's setup and configuration - please refer to Chapter 7, HW Setup,  
for further information.  
Problem  
Procedure  
No display  
Press the FN + F5 hot keys to adjust the display  
priority, and to make sure it is not set for output to  
an external monitor.  
Markings appear on the These marks may have come from contact with  
computer's display  
panel.  
the keyboard and Touch Pad while the display  
panel has been closed. You should try to remove  
the marks by gently wiping the display panel with  
a clean dry cloth or, if this fails, with a good  
quality LCD screen cleaner. In this latter instance  
you should always follow the instructions with the  
screen cleaner and always ensure you let the  
display panel dry properly before closing it.  
Problems above remain You should initially refer to the documentation  
unresolved or other  
problems occur  
supplied with you software to determine if it is  
this that is causing the problems. Alternatively  
you may wish to run the TOSHIBA PC  
Diagnostic Tool to check the general operation  
of the computer.  
If you are still unable to resolve the problem,  
contact your reseller, dealer or service provider.  
Hard disk drive  
Problem  
Procedure  
Computer does not boot Check to see whether that is a floppy diskette in  
from hard disk drive  
the floppy diskette drive or a CD-ROM/DVD-  
ROM in the optical disc drive - if so remove it and  
try to start the computer again.  
If this has no effect, check the Boot Priority  
setting within the TOSHIBA HW Setup utility -  
please refer to the Boot Setting section in  
Chapter 7, HW Setup for further information.  
Please refer to your operating system  
documentation in order to determine whether  
there is a problem with any of the operating  
system files or settings.  
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8-8  
   
Troubleshooting  
Problem  
Procedure  
Slow performance  
The files on the hard disk drive may be  
fragmented - in this instance you should run the  
disk Defragmentation utility to check the  
condition of your files and the hard disk drive.  
Please refer to the operating system's  
documentation or online Help File for further  
information on operating and using the  
Defragmentation utility.  
As a last resort you should reformat the hard disk  
drive and then reload the operating system and  
all other files and data. If you are still unable to  
resolve the problem, contact your reseller, dealer  
or service provider.  
DVD-ROM/DVD Super Multi drive  
For more information, refer to Chapter 4, Operating Basics.  
Problem  
Procedure  
You cannot access  
Make sure the drive’s disc tray is securely  
closed.  
Press gently until it clicks into place.  
a CD/DVD in the drive  
Open the disc tray and make sure the CD/DVD is  
properly seated. It should lie flat with the label  
facing up.  
A foreign object in the disc tray could block laser  
light from reading the CD/DVD. Make sure there  
is no obstruction. Remove any foreign object.  
Check whether the CD/DVD is dirty. If it is, wipe it  
with a clean cloth dipped in water or a neutral  
cleaner. Refer to the Media care section in  
Chapter 4 for details on cleaning.  
Some CD/DVDs run  
The software or hardware configuration may be  
correctly, but others do causing a problem. Make sure the hardware  
not  
configuration matches your software’s needs.  
Check the CD/DVD's documentation.  
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8-9  
   
Troubleshooting  
Check the type of CD/DVD you are using. The  
drive supports:  
DVD-ROM: DVD-ROM, DVD-Video  
CD-ROM:  
CD-DA, CD-Text, Photo CD  
(single/multi-session), CD-ROM  
Mode 1, Mode 2, CD-ROM XA  
Mode 2 (Form1, Form2), Enhanced  
CD (CD-EXTRA), Addressing  
Method 2  
Recordable DVD: DVD-R/-R DL, DVD+R/+R DL,  
DVD-RW, DVD+RW, DVD-RAM  
Check the region code on the DVD. It must  
match that on the DVD Super Multi drive. Region  
codes are listed in the Optical disc drives section  
in Chapter 2, The Grand Tour.  
PC Card  
For further information, please refer to Chapter 3, Hardware, Utilities and  
Options.  
Problem  
Procedure  
PC Card error occurs  
Remove the PC Card from the computer and  
then reinsert it in order to ensure it is firmly  
connected.  
In the event that the PC Card is attached to an  
external peripheral device, ensure that this  
connection is properly made.  
If the problem persists, then you should refer to  
the documentation supplied with your PC Card  
for further information.  
If you are still unable to resolve the problem,  
contact your reseller, dealer or service provider.  
Memory Cards: SD/SDHC/SDXC Card, Memory Stick, xD picture card,  
MultiMediaCard  
For further information, please refer to Chapter 3, Hardware, Utilities and  
Options.  
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8-10  
       
Troubleshooting  
Problem  
Procedure  
Memory Card error  
occurs  
Remove the Memory Card from the computer  
and then reinsert it in order to ensure it is firmly  
connected.  
If the problem persists, then you should refer to  
the documentation supplied with your Memory  
Card for further information.  
You cannot write to a  
Memory Card  
Remove the Memory Card from the computer  
and check to ensure that it is not write protected.  
You cannot read a file Check to ensure the required file is actually on  
the Memory Card that is inserted into the  
computer.  
If you are still unable to resolve the problem,  
contact your reseller, dealer or service provider.  
Pointing device  
If you are using a USB mouse, you should also refer to both the USB  
device section in this chapter, and the documentation supplied with your  
mouse.  
Touch Pad  
Problem  
Procedure  
The Touch Pad does  
not work.  
Check the Device Select settings.  
Click Start -> Control Panel -> Hardware and  
Sound -> Mouse.  
Pressing FN + F9 to enables.  
On-screen pointer does In this instance the system might be busy - Try  
not respond to pointing moving the mouse again after waiting a short  
device operation  
while.  
Double-tapping does  
not work  
In this instance, you should initially try changing  
the double-click speed setting within the Mouse  
Control utility.  
1. To access this utility, click Start -> Control Panel  
-> Hardware and Sound -> Mouse  
.
2. Within the Mouse Properties window, click  
the Buttons tab.  
3. Set the double-click speed as required and  
click OK.  
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Troubleshooting  
Problem  
Procedure  
The on-screen pointer In this instance, you should initially try changing  
moves too fast or too  
slow  
the speed setting within the Mouse Control utility.  
1. To access this utility, click Start -> Control  
Panel -> Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click  
the Pointer Options tab.  
3. Set the pointer speed as required and click  
OK.  
The reaction of Touch Adjust the touch Sensitivity.  
pad is either too  
1. Click Start -> Control Panel -> Hardware  
sensitive or not  
sensitive enough.  
and Sound -> Mouse.  
2. Within the Mouse Properties window, click  
the Advanced tab.  
3. Click the Advanced feature settings...  
button.  
4. Advanced feature settings is displayed.  
5. In the Touch Pad tab, click Settings... button  
within the Pointer speed and tapping  
settings.  
6. Detailed Touch Pad settings window is  
displayed.  
7. Move the slider bar to adjust the sensitivity in  
the Touch Sensitivity.  
8. Click OK button.  
9. Click the OK button on Advanced feature  
setting screen.  
If you are still unable to resolve the problem,  
contact your reseller, dealer or service provider.  
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8-12  
Troubleshooting  
USB mouse  
Problem  
Procedure  
On-screen pointer does In this instance the system might be busy - Try  
not respond to mouse moving the mouse again after waiting a short  
operation  
while.  
Remove the mouse from the computer and then  
reconnect it to a free USB port in order to ensure  
it is firmly attached.  
Double-clicking does  
not work  
In this instance, you should initially try changing  
the double-click speed setting within the Mouse  
Control utility.  
1. To access this utility, click Start -> Control  
Panel -> Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click  
the Buttons tab.  
3. Set the double-click speed as required and  
click OK.  
The on-screen pointer In this instance, you should initially try changing  
moves too fast or too  
slow  
the speed setting within the Mouse Control utility.  
1. To access this utility, click Start -> Control  
Panel -> Hardware and Sound -> Mouse.  
2. Within the Mouse Properties window, click  
the Pointer Options tab.  
3. Set the pointer speed as required and click  
OK.  
The on-screen pointer The elements of the mouse responsible for  
moves erratically  
detecting movement might be dirty - please refer  
to the documentation supplied with the mouse for  
instructions on how to clean it.  
If you are still unable to resolve the problem,  
contact your reseller, dealer or service provider.  
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8-13  
 
Troubleshooting  
Fingerprint Sensor  
Problem  
Procedure  
Reading of the  
fingerprint was not  
successful.  
In this instance you should try the fingerprint  
reading operation again using the correct finger  
position - please refer to Using the Fingerprint  
Sensor in Chapter 4, Operating Basics for further  
information.  
Alternatively, you should try the recognition  
process again using another enrolled finger.  
The fingerprint sensor compares and analyzes  
the unique characteristics in a fingerprint.  
However, there may be instances where certain  
users are unable to register their fingerprints due  
to insufficient unique characteristics in their  
fingerprints.  
The recognition success rate may differ from  
user to user.  
The fingerprint cannot In this instance you should try the recognition  
be read due to injuries process again using another enrolled finger.  
to the finger.  
However, if fingerprints from all the enrolled  
fingers cannot be read, you should instead log  
into the computer by using the keyboard to input  
the password.  
If you are still unable to resolve the problem,  
contact your reseller, dealer or service provider.  
USB device  
In addition to the information in this section, please also refer to the  
documentation supplied with your USB device.  
Problem  
Procedure  
USB device does not  
work  
Remove the USB device from the computer and  
then reconnect it to a free port it in order to  
ensure it is firmly attached.  
Ensure that any required USB device drivers are  
properly installed - to achieve this you should  
refer to both the device documentation and the  
operating system documentation.  
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8-14  
         
Troubleshooting  
Problem  
Procedure  
If you are using an operating system that does  
not support USB, you are still able to use a USB  
mouse and/or USB keyboard by setting the  
Legacy USB Support option within the  
TOSHIBA HWSetup utility to Enabled.  
If you are still unable to resolve the problem,  
contact your reseller, dealer or service provider.  
USB Sleep and Charge function  
For more information and settings, please refer to the Using the TOSHIBA  
Sleep Utility section in Chapter 4, Operating Basics.  
Problem  
Procedure  
I cannot use the "USB USB Sleep and Charge function may be  
Sleep and Charge  
function".  
disabled.  
Select the "Enable USB Sleep and Charge"  
check box in the TOSHIBA Sleep and Charge  
utility to enable this function.  
When there is a current overflow of the external  
device connected to the compatible port, USB  
bus power (DC5V) supply may be stopped for  
safety reasons. When this happens, disconnect  
an external device if some external devices are  
connected. After that, turn the power of the  
computer ON/OFF to restore the function. If this  
function can not be still used even if only one  
external device is connected, stop using the  
external device because its current is over the  
acceptable value of this computer.  
Some external devices may not be able to use  
the "USB Sleep and Charge function". In this  
case, please try one or more of the following  
methods.  
■ Select another mode.  
■ Turn OFF the computer while external  
devices are connected.  
■ Connect external devices after turning OFF of  
the computer.  
If this function can not be still used, change the  
setting to disable the function and stop using this  
function.  
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8-15  
Troubleshooting  
Problem  
Procedure  
The battery depletes  
quickly even when I  
If USB Sleep and Charge function is enabled, the  
computer's battery will discharge during  
turned OFF the power hibernation or when the computer is turned off.  
of the computer.  
Connect the AC adaptor to the computer or  
disable the USB Sleep and Charge function.  
External devices  
connected to the  
Some external devices may not work when  
connected to a compatible port if the USB Sleep  
compatible ports do not and Charge function is enabled.  
work when connected  
Reconnect the external device after turning the  
computer ON.  
to a compatible port.  
If the external device still does not work, connect  
device to an USB port that does not have the  
USB Sleep and Charge function-compatible icon  
(
) or change to disable the USB Sleep and  
Charge function.  
The "USB Wakeup  
When USB Sleep and Charge function is  
function" does not work. enabled, the "USB WakeUp" function does not  
work for ports that support the USB Sleep and  
Charge function.  
In that case, use an USB port that does not have  
the USB Sleep and Charge function-compatible  
icon ( ) or change to disable USB Sleep and  
Charge function.  
eSATA device  
In addition to the information in this section, please also refer to the  
documentation supplied with your eSATA device.  
Problem  
Procedure  
eSATA device does  
not work  
Remove the eSATA device from the computer  
and then reconnect it to a free port it in order to  
ensure it is firmly attached.  
A connected eSATA device may not be  
recognized if it is connected to the computer's  
eSATA/USB combo port while the computer is in  
Sleep Mode or Hibernation Mode. If this occurs,  
disconnect the eSATA device and then reconnect  
the device while the computer is turned on.  
Ensure that any required eSATA device drivers  
are properly installed - to achieve this you should  
refer to both the device documentation and the  
operating system documentation.  
If you are still unable to resolve the problem,  
contact your reseller, dealer or service provider.  
User’s Manual  
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8-16  
   
Troubleshooting  
Additional memory module  
Please also refer to Chapter 3, Hardware, Utilities and Options, for further  
information on installing and removing memory modules.  
Problem  
Procedure  
An error will occur if a Remove the memory module from Slot B and  
memory module is  
inserted into Slot B  
while no memory  
module is inserted in  
Slot A.  
insert it into Slot A.  
Sound system  
In addition to the information in this section, please also refer to the  
documentation supplied with your audio device.  
Problem  
Procedure  
No sound is heard  
Adjust the volume.  
To increase the volume click the volume up  
button, and to decrease it click the volume down  
button.  
Check the software volume settings.  
Please check to see if Mute is turned to Off  
Check to make sure the headphone connection  
is secure.  
Check within the Windows Device Manager  
application to ensure the sound device is  
enabled and that the device is properly working.  
For further information, please refer to  
"Troubleshooting in Windows" section of  
Windows Help and Support.  
Annoying sound is  
heard  
In this instance you may be experiencing  
feedback from either the internal microphone or  
an external microphone connected to the  
computer - please refer to Sound System in  
Chapter 4, Operating Basics for further  
information.  
Volume cannot be adjusted during Windows start  
up or shut down.  
If you are still unable to resolve the problem,  
contact your reseller, dealer or service provider.  
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8-17  
       
Troubleshooting  
External monitor  
Please also refer to Chapter 3, Hardware, Utilities and Options, and to the  
documentation supplied with your monitor for further information.  
Problem  
Procedure  
Monitor does not turn  
on  
After confirming that the monitor's power switch  
is on, you should check the connections to make  
sure that the power cord/adaptor is firmly  
connected to the monitor and to a working power  
outlet.  
No display  
Try adjusting the contrast and brightness controls  
on the external monitor.  
Press the FN + F5 hot key in order to change the  
display priority and ensure that it is not set for the  
internal display only.  
Check to see if the external monitor is connected.  
When the external monitor is set as the primary  
display device in extended desktop mode, it will  
not display when the computer wakes up from  
Sleep Mode if the external monitor has been  
disconnected while in Sleep Mode.  
To keep this from happening, do not disconnect  
the external monitor while the computer is in  
Sleep or Hibernation Mode.  
Remember to turn off the computer before  
disconnecting the external monitor.  
When the display panel and an external monitor  
are set to clone mode and they are turned off by  
the timer, the display panel or the external  
monitor may not display when turned on again.  
If this occurs, press FN + F5 to re-set the display  
panel and external monitor to clone mode.  
Display error occurs  
Check that the cable connecting the external  
monitor to the computer is firmly attached.  
If you are still unable to resolve the problem,  
contact your reseller, dealer or service provider.  
User’s Manual  
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8-18  
   
Troubleshooting  
Modem  
This information is applicable to the models equipped with a built-in  
modem.  
Problem  
Procedure  
Communication  
Make sure the computer's internal modem  
software can’t initialize settings are correct - please refer to the Phone  
modem  
and Modem Options link within the Windows  
Control Panel.  
You can hear a dial  
If the call is going through a Private Branch  
tone but can’t make a Exchange (PBX), take care to ensure that the  
call  
communication application's tone dial detection  
feature is disabled.  
You place a call, but a Make sure that the settings are correct within  
connection can’t be  
made  
your communication application.  
After making a call you Ensure that the communication application's tone  
can’t hear a ring or pule dialling selection feature is set correctly.  
Communication is cut The computer will automatically cut off  
off unexpectedly  
communication when connection with the carrier  
is not successful for a set time interval - try  
lengthening this time interval within your  
communication application.  
A CONNECTdisplay is Ensure that the communication application's  
quickly replaced by NO error control feature is set correctly.  
CARRIER  
Character display  
becomes garbled  
during a  
When transmitting data you should ensure that  
the parity bit and stop bit settings correspond  
with those of the remote computer - you should  
check the flow control and communication  
protocol settings within your communication  
application.  
communication  
You cannot receive an Ensure that the communication application's  
incoming call  
rings before auto answer feature is set correctly.  
If you are still unable to resolve the problem,  
contact your reseller, dealer or service provider.  
User’s Manual  
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8-19  
 
Troubleshooting  
LAN  
Problem  
Procedure  
Cannot access LAN  
Check for a firm cable connection between the  
LAN jack and the LAN hub.  
Wake-up on LAN does Make sure the AC adaptor is connected. The  
not work  
Wake-up on LAN function consumes power even  
when the system is off.  
If problems persist, consult your LAN  
administrator.  
Wireless LAN  
For more information on wireless communication, refer to Chapter 4,  
Operating Basics.  
Problem  
Procedure  
Cannot access  
Wireless LAN  
Make sure the computer's Wireless  
communication switch is set to on.  
If problems persist, contact your LAN  
administrator.  
Bluetooth  
For further information on Bluetooth wireless communication, please refer  
to Chapter 4, Operating Basics.  
Problem  
Procedure  
Cannot access  
Bluetooth device  
Check to ensure the computer's Wireless  
Communication Switch is set to on.  
Check to ensure the Bluetooth Manager  
application is running on the computer and that  
power to the external Bluetooth device is turned  
on.  
Check to ensure that no optional Bluetooth  
Adaptor is installed in the computer - the built-in  
Bluetooth hardware cannot operate  
simultaneously with another Bluetooth controller.  
If you are still unable to resolve the problem,  
contact your reseller, dealer or service provider.  
User’s Manual  
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8-20  
         
Troubleshooting  
Recovery Media  
Problem  
Procedure  
The following message You will see this message if you have previously  
appears when  
executing Recovery  
Media Creator.  
chosen to remove the partition and are trying to  
create "Recovery Media".  
When there is no recovery partition, the  
"The Recovery  
Recovery Media Creator cannot make Recovery  
Media Creator can Media.  
not be launched  
because there is  
no recovery  
However, if you have already created a  
"Recovery Media", you can use it to restore the  
recovery partition.  
partition."  
Simply follow the instructions in Restoring the  
pre-installed software from your created  
Recovery Media section in Chapter1, Getting  
Started.  
You will be directed to select "Restore Original  
Factory Image" from the drop-down menu.  
If you have not created "Recovery Media",  
please contact TOSHIBA support for assistance.  
TOSHIBA support  
If you require any additional help using your computer or if you are having  
problems operating the computer, you may need to contact TOSHIBA for  
additional technical assistance.  
Before you call  
Some problems you experience may be related to software or the operating  
system so it is important that you investigate other sources of assistance  
first. Before contacting TOSHIBA, try the following:  
■ Review troubleshooting sections in the documentation supplied with  
your software and/or peripheral devices.  
■ If a problem occurs when you are running software applications, consult  
the software documentation for troubleshooting suggestions and  
consider calling the software company's technical support department  
for assistance.  
■ Consult the reseller or dealer from where you purchased your computer  
and/or software - they are your best resource for current information  
and support.  
Where to write  
If you are still unable to solve the problem and suspect that it is hardware  
related, write to TOSHIBA at the nearest location listed below:  
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8-21  
         
Troubleshooting  
Outside of Europe  
Australia  
In Europe  
Germany & Austria  
TOSHIBA Australia Pty. Ltd.  
Information Systems Division  
Building C, 12-24 Talavera Rd,  
TOSHIBA Europe (I.E.) GmbH  
Geschäftsbereich,  
Deutschland-Österreich  
North Ryde, 2113, NSW, Australia. Hammfelddamm 8, D-41460 Neuss,  
Germany  
Canada  
France  
TOSHIBA of Canada Ltd.  
191 McNabb Street, Markham,  
Ontario L3R 8H2  
TOSHIBA Systèms France S.A.  
7, Rue Ampère B.P. 131, 92804  
Puteaux Cedex  
China  
Netherlands  
TOSHIBA Personal Computer &  
Network (Shanghai) Co., Ltd.  
10F, BEA Finance Tower, No.66  
TOSHIBA Information Systems,  
Benelux B.V.  
Rivium Boulevard 41 2909 LK  
Hua Yuan Shi Qiao Road, Pudong, Capelle a/d IJssel  
Shanghai, P.R.China 200120  
Singapore  
Spain  
TOSHIBA Singapore Pte. Ltd.  
438B Alexandra Road #06-01  
Alexandra Technopark Singapore  
119968  
TOSHIBA Information Systems,  
ESPAÑA  
Parque Empresarial San Fernando  
Edificio Europa, 1a Planta, Escalera  
A 28830 Madrid España  
United States of America  
United Kingdom  
TOSHIBA America Information  
Systems, Inc.  
9740 Irvine Boulevard Irvine,  
California 92618 USA  
TOSHIBA Information Systems  
(U.K.) Ltd.  
TOSHIBA Court Weybridge  
Business Park Addlestone Road  
Weybridge, Surrey KT15 2UL  
India  
The Rest of Europe  
TOSHIBA India Pvt Ltd.  
TOSHIBA Europe (I.E.) GmbH  
PC Division 6th Floor, DR Gopal Das Geschäftsbereich, Deutschland-  
Bhawan Barakhamba Road, Delhi- Österreich Hammfelddamm 8, D-  
110001, India  
41460 Neuss, Germany  
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8-22  
Appendix A  
Specifications  
This appendix summarizes the computer’s technical specifications.  
Physical Dimensions  
Size  
374(w) x 250.5(d) x 33.4/37.6(h) millimeters  
(not including parts that extend beyond the main  
body).  
Environmental Requirements  
Conditions  
Operating  
Ambient temperature  
5°C (41°F) to 35°C (95°F)  
Relative humidity  
20% to 80%  
(noncondensing)  
Non-operating  
-20°C (-4°F) to 60°C (140°F) 10% to 90%  
(noncondensing)  
Wet-bulb  
29°C maximum  
temperature  
Conditions  
Operating  
Altitude (from sea level)  
0 to 3,000 meters  
Non-operating  
0 to 10,000 meters maximum  
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A-1  
       
Specifications  
Power Requirements  
AC adaptor  
100-240 volts AC  
50 or 60 hertz (cycles per second)  
15 V DC  
Computer  
Built-in Modem  
This information is applicable to the models equipped with a built-in  
modem.  
Network control unit (NCU)  
Type of NCU  
Type of line  
AA  
Telephone line (analog only)  
Type of dialing  
Pulse  
Tone  
Control command  
AT commands  
EIA-578 commands  
Monitor function  
Computer’s speaker  
Communication specifications  
Communication  
system  
Data:  
Fax:  
Full duplex  
Half duplex  
Communication  
protocol  
Data  
ITU-T-Rec  
(Former CCITT)  
V.21/V.22/V.22bis/V.32/V.32  
bis/V.34/V.90  
Bell  
Fax  
103/212A  
ITU-T-Rec  
V.17/V.29/V.27ter/V.21 ch2  
(Former CCITT)  
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A-2  
Specifications  
Communication  
speed  
Data transmission and reception  
300/1200/2400/4800/7200/9600/12000/14400/16  
800/19200/21600/24000/26400/28800/31200/33  
600 bps  
Data reception only with V.90  
28000/29333/30666/32000/33333/34666/36000/  
37333/38666/40000/41333/42666/44000/45333/  
46666/48000/49333/50666/52000/53333/54666/  
56000 bps  
Fax  
2400/4800/7200/9600/12000/14400 bps  
Transmitting level  
Receiving level  
-10 dBm  
-10 to -40 dBm  
600 ohms ±30%  
Input/output  
impedance  
Error correcting  
Data compression  
Power supply  
MNP class 4 and ITU-T V.42  
MNP class 5 and ITU-T V.42bis  
+3.3V (supplied by computer)  
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A-3  
Appendix B  
Display Controller and Video mode  
Display controller  
The display controller interprets software commands into hardware  
commands that turn particular parts on the screen on or off.  
Due to the display panel's increased resolution, lines may appear broken in  
when displaying images in full-screen text mode.  
The display controller also controls the video mode and uses industry  
standard rules to govern the screen resolution and the maximum number of  
colors that can be displayed at any one time. Therefore, software written for  
a given video mode will run on any computer that supports that mode.  
Video mode  
Video mode settings are configured via the Screen Resolution dialog.  
To open the Screen Resolution dialog, click Start -> Control Panel ->  
Appearance and Personalization -> Display -> Change display  
settings.  
If you are running some applications (for example a 3D application or video  
playback and so on), you may see some disturbance, flickering or frame  
dropping on your screen.  
If that occurs, adjust the resolution of display, lowering it until the screen is  
displayed properly.  
Disabling Windows AeroTM may also help correct this issue.  
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B-1  
             
Appendix C  
Information for Wireless Devices  
Wireless LAN Interoperability  
The Wireless LAN is compatible with other LAN systems Direct Sequence  
Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing  
(OFDM) radio technology, and is compliant to:  
■ The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n),  
as defined and approved by the Institute of Electrical and Electronics  
Engineers.  
®
■ The Wireless Fidelity (Wi-Fi ) certification as defined by the Wi-Fi  
®
Alliance .  
The “Wi-Fi CERTIFIED™” logo is a certification mark of the Wi-Fi  
®
Alliance .  
Bluetooth wireless technology Interoperability  
Bluetooth™ Cards from TOSHIBA are designed to be interoperable with  
any product with Bluetooth wireless technology that is based on Frequency  
Hopping Spread Spectrum (FHSS) radio technology, and is compliant to:  
■ Bluetooth Specification Ver. 3.0+HS or Ver. 3.0, as defined and  
approved by The Bluetooth Special Interest Group.  
■ Logo certification with Bluetooth wireless technology as defined by The  
Bluetooth Special interest Group.  
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C-1  
       
Information for Wireless Devices  
CAUTION about Wireless Devices  
The wireless devices have not completed verification of connection and  
operation with all devices which are using the Wireless LAN or Bluetooth  
radio technology.  
Bluetooth and Wireless LAN devices operate within the same radio  
frequency range and may interfere with one another. If you use Bluetooth  
and Wireless LAN devices simultaneously, you may occasionally  
experience a less than optimal network performance or even lose your  
network connection.  
If you should experience any such problem, immediately turn off either one  
of your Bluetooth or Wireless LAN.  
Please visit http://www.pc.support.global.toshiba.com, if you have any  
questions about using Wireless LAN or Bluetooth Card from TOSHIBA.  
In Europe visit  
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm  
Your Bluetooth product is not compatible with devices using Bluetooth  
Version 1.0B specifications.  
Wireless Devices and your health  
Wireless products, like other radio devices, emit radio frequency  
electromagnetic energy. The level of energy emitted by Wireless products  
however is far much less than the electromagnetic energy emitted by  
wireless devices like for example mobile phones.  
Because Wireless products operate within the guidelines found in radio  
frequency safety standards and recommendations, TOSHIBA believes  
Wireless products is safe for use by consumers. These standards and  
recommendations reflect the consensus of the scientific community and  
result from deliberations of panels and committees of scientists who  
continually review and interpret the extensive research literature.  
In some situations or environments, the use of Wireless products may be  
restricted by the proprietor of the building or responsible representatives of  
the organization. These situations may for example include:  
■ Using the Wireless products equipment on board of airplanes, or  
■ In any other environment where the risk of interference to other devices  
or services is perceived or identified as harmful.  
If you are uncertain of the policy that applies on the use of wireless devices  
in a specific organization or environment (e.g. airports), you are  
encouraged to ask for authorization to use the Wireless device prior to  
turning on the equipment.  
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C-2  
   
Information for Wireless Devices  
Radio Regulatory Information  
The Wireless device is must be installed and used in strict accordance with  
the manufacturer’s instructions as described in the user documentation that  
comes with the product. This product complies with the following radio  
frequency and safety standards.  
Europe  
Restrictions for Use of 2400.0-2483.5MHz Frequencies in  
Europe  
France:  
Italy:  
Outdoor use  
Military Radio location  
limited to 10mW use.Refarming of the 2.4GHz band  
e.i.r.p. within the has been ongoing in recent years to  
band 2454-  
2483.5MHz  
allow current relaxed regulation Full  
implementation planned 2012.  
-
For private use, a general  
authorization is required if  
WAS/RLAN’s are used outside own  
premises. For public use, a general  
authorization is required.  
Luxembourg: Implemented  
General authorization required for  
network and service supply.  
Norway:  
Implemented  
This subsection does not apply for  
the geographical area within a radius  
of 20 km from the centre of Ny-  
Alesund.  
Russian  
-
Only for indoor applications.  
Federation:  
Restrictions for Use of 5150-5350MHz Frequencies in Europe  
Italy:  
-
For private use, a general  
authorization is required if  
WAS/RLAN’s are used outside own  
premises.  
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C-3  
 
Information for Wireless Devices  
Luxembourg: Implemented  
General authorization required for  
network and service supply.  
Russian  
Federation:  
Limited  
e.i.r.p 100mW. Permitted to use only  
for indoor applications, closed  
industrial and warehouse areas, and  
on board aircraft.  
1. Permitted to use for local  
networks of aircraft crew service  
communications on board aircraft  
in area of the airport and at all  
stages of flight.  
2. Permitted to use for public  
wireless access local networks  
on board aircraft during a flight at  
the altitude not less than 3000m.  
Restrictions for Use of 5470-5725MHz Frequencies in Europe  
Italy:  
-
For private use, a general  
authorization is required if  
WAS/RLAN’s are used outside own  
premises.  
Luxembourg: Implemented  
General authorization required for  
network and service supply  
e.i.r.p 100mW. Permitted to use only  
for indoor applications, closed  
industrial and warehouse areas, and  
on board aircraft.  
Russian  
Federation:  
Limited  
1. Permitted to use for local  
networks of aircraft crew service  
communications on board aircraft  
in area of the airport and at all  
stages of flight.  
2. Permitted to use for public  
wireless access local networks on  
board aircraft during a flight at the  
altitude not less than 3000m.  
To remain in conformance with European spectrum usage laws for  
Wireless LAN operation, the above 2.4GHz and 5GHz channel limitations  
apply for outdoor usage. The user should use the wireless LAN utility to  
check the current channel of operation. If operation is occurring outside of  
the allowable frequencies for outdoor use, as listed above, the user must  
contact the applicable national spectrum regulator to request a license for  
outdoor operation.  
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C-4  
Information for Wireless Devices  
Canada - Industry Canada (IC)  
This device complies with RSS 210 of Industry Canada.  
Operation is subject to the following two conditions: (1) this device may not  
cause interference, and (2) this device must accept any interference,  
including interference that may cause undesired operation of this device.  
The term “IC” before the equipment certification number only signifies that  
the Industry Canada technical specifications were met.  
USA-Federal Communications Commission (FCC)  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation.  
Refer to the FCC information section for the detailed information.  
Caution: Exposure to Radio Frequency Radiation  
The radiated output power of the Wireless device is far below the FCC  
radio frequency exposure limits. Nevertheless, the Wireless device shall be  
used in such a manner that the potential for human contact during normal  
operation is minimized.  
In the usual operating configuration, the distance between the antenna and  
the user should not be less than 20cm. Please refer to the computer user’s  
manual for the details regarding antenna location.  
The installer of this radio equipment must ensure that the antenna is  
located or pointed such that it does not emit RF field in excess of Health  
Canada limits for the general population; consult Safety Code 6, obtainable  
from Health Canada's website www.hc-sc.gc.ca.  
Caution: Radio Frequency Interference Requirements  
This device is restricted to indoor use due to its operation in the 5.15 to  
5.25GHz frequency range.  
Taiwan  
Article 12  
Without permission granted by the DGT or NCC, any  
company, enterprise, or user is not allowed to change  
frequency, enhance transmitting power or alter original  
characteristic as well as performance to an approved low  
power radio-frequency devices.  
Article 14  
The low power radio-frequency devices shall not influence  
aircraft security and interfere legal communications; If found,  
the user shall cease operating immediately until no  
interference is achieved.  
The said legal communications means radio communications  
is operated in compliance with the Telecommunications Act.  
The low power radio-frequency devices must be susceptible  
with the interference from legal communications or ISM radio  
wave radiated devices.  
User’s Manual  
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C-5  
Information for Wireless Devices  
Using this equipment in Japan  
In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second  
generation low-power data communication systems such as this equipment  
overlaps that of mobile object identification systems (premises radio station  
and specified low-power radio station).  
1. Important notice  
The frequency bandwidth of this equipment may operate within the same  
range as industrial devices, scientific devices, medical devices, microwave  
ovens, licensed radio stations and non-licensed specified low-power radio  
stations for mobile object identification systems (RFID) used in factory  
production lines (Other Radio Stations).  
1. Before using this equipment, ensure that it does not interfere with any of  
the equipment listed above.  
2. If this equipment causes RF interference to other radio stations,  
promptly change the frequency being used, change the location of use,  
or turn off the source of emissions.  
3. Contact an authorized TOSHIBA service provider if you have problems  
with interference caused by this product to Other Radio Stations.  
2. Indication for Wireless LAN  
The indication shown below appears on this equipment.  
(1)  
(2)  
(3)  
(4)  
2.4  
DS  
OF  
4
: This equipment uses a frequency of 2.4GHz.  
: This equipment uses DS-SS modulation.  
: This equipment uses OFDM modulation.  
: The interference range of this equipment is less than  
40m.  
(5)  
:This equipment uses a frequency bandwidth from  
2,400MHz to 2,483.5MHz. It is possible to avoid the  
band of mobile object identification systems.  
3. Indication for Bluetooth  
The indication shown below appears on this equipment.  
(1) 2.4 : This equipment uses a frequency of 2.4 GHz.  
(2) FH : This equipment uses FH-SS modulation.  
(3) 1: The interference range of this equipment is less than 10 m.  
User’s Manual  
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C-6  
Information for Wireless Devices  
(4)  
This equipment uses a frequency bandwidth from  
2,400 MHz to 2,483.5 MHz. It is impossible to avoid the  
band of mobile object identification systems.  
4. About the JEITA  
5GHz Wireless LAN supports W52/W53/W56 Channel.  
Device Authorization  
This device obtains the Technical Regulation Conformity Certification and it  
belongs to the device class of radio equipment of low-power data  
communication system radio station stipulated in the Telecommunications  
Business Law of Japan.  
®
®
■ Intel Centrino Advanced-N 6205 a/b/g/n (a/b/g) Wireless LAN  
The Name of the radio equipment: 62205ANHMW  
DSP Research, Inc.  
Approval Number: D100944003  
■ Intel® Centrino® Advanced-N 6230 a/b/g/n (a/b/g) Wireless LAN and  
Bluetooth  
The Name of the radio equipment: 62230ANHMW  
DSP Research, Inc.  
Approval Number: D101045003  
■ Atheros AR938x Wireless Network Adapter a/b/g/n(a/b/g) Wireless LAN  
The Name of the radio equipment: AR5BHB116  
DSP Research, Inc.  
Approval Number: D101136003  
■ Atheros AR9002WB-1NG Wireless Network Adapter b/g/n(b/g)  
Wireless LAN and Bluetooth  
The Name of the radio equipment: AR5B195  
DSP Research, Inc.  
Approval Number: D091014003  
The following restrictions apply:  
■ Do not disassemble or modify the device.  
■ Do not install the embedded wireless module into other device.  
When using the wireless device in any country or region, refer to the  
section Approved Countries/Regions for use in the online manual.  
User’s Manual  
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C-7  
Information for Wireless Devices  
Radio approvals for wireless devices  
Approved Countries/Regions for the Intel® Centrino® Advanced-N  
6205 a/b/g/n (a/b/g) Wireless LAN  
This equipment is approved to the radio standard by the countries/regions  
in the following table.  
Do not use this equipment in the countries/regions which are not listed in  
the table below.  
■ An ad-hoc mode is not available in 802.11a and 802.11n mode.  
■ Available channel of Peer-to-peer connection by ad-hoc mode is Ch1-  
Ch11.  
■ Available channel at connection with an access point by the  
Infrastructure mode is Ch1-Ch13, Ch36, Ch40, Ch44, Ch48, Ch52,  
Ch56, Ch60, Ch64, Ch100, Ch104, Ch108, Ch112, Ch116, Ch120,  
Ch124, Ch128, Ch132, Ch136, Ch140, Ch149, Ch153, Ch157, Ch161,  
Ch165.  
As of Apr. 2011  
Aruba  
Australia  
Belgium  
Brazil  
Austria  
Bermuda  
Brunei  
Azerbaijan  
Bolivia  
Bahrain  
Bosnia and  
Bulgaria  
Herzegovina  
Canada  
Chile  
China  
Colombia  
Costa Rica  
Cyprus  
Ecuador  
Czech Republic Denmark  
Dominican  
Republic  
El Salvador  
Estonia  
Finland  
Greece  
Iceland  
Italy  
France  
Georgia  
Germany  
Hungary  
Ireland  
Guatemala  
India  
Hong Kong  
Indonesia  
Jordan  
Japan  
Kazakhstan  
Latvia  
Kenya  
Kuwait  
Kyrgyzstan  
Luxembourg  
Mexico  
Liechtenstein  
Malta  
Lithuania  
Mauritius  
Malawi  
Montenegro  
User’s Manual  
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C-8  
 
Information for Wireless Devices  
Monaco  
Nepal  
Netherlands  
New Zealand  
Oman  
Nicaragua  
Pakistan  
Nigeria  
Panama  
Norway  
Papua New  
Guinea  
Paraguay  
Peru  
Philippines  
Qatar  
Poland  
Portugal  
Rwanda  
Slovenia  
Sweden  
Puerto Rico  
Saudi Arabia  
South Korea  
Switzerland  
Romania  
Slovakia  
Sri Lanka  
Thailand  
Serbia  
Spain  
Tanzania  
Trinidad and  
Tobago  
Turkey  
UK  
Uruguay  
USA  
Zimbabwe  
Approved Countries/Regions for the Intel® Centrino® Advanced-N  
6230 a/b/g/n (a/b/g) Wireless LAN and Bluetooth  
This equipment is approved to the radio standard by the countries/regions  
in the following table.  
Do not use this equipment in the countries/regions which are not listed in  
the table below.  
■ An ad-hoc mode is not available in 802.11a and 802.11n mode.  
■ Available channel of Peer-to-peer connection by ad-hoc mode is Ch1-  
Ch11.  
■ Available channel at connection with an access point by the  
Infrastructure mode is Ch1-Ch13, Ch36, Ch40, Ch44, Ch48, Ch52,  
Ch56, Ch60, Ch64, Ch100, Ch104, Ch108, Ch112, Ch116, Ch120,  
Ch124, Ch128, Ch132, Ch136, Ch140, Ch149, Ch153, Ch157, Ch161,  
Ch165.  
As of Apr. 2011  
Australia  
Bangladesh  
Bolivia  
Austria  
Bahamas  
Belgium  
Brazil  
Bahrain  
Bermuda  
Bulgaria  
Barbados  
Bosnia and  
Herzegovina  
User’s Manual  
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C-9  
Information for Wireless Devices  
Colombia  
Canada  
Chile  
China  
Costa Rica  
El Salvador  
Georgia  
Cyprus  
Czech Republic Denmark  
Estonia  
Finland  
Greece  
Iceland  
France  
Germany  
Hungary  
Italy  
Guatemala  
Indonesia  
Jordan  
Hong Kong  
Ireland  
Japan  
Kazakhstan  
Lithuania  
Montenegro  
Panama  
Kyrgyzstan  
Luxembourg  
Netherlands  
Philippines  
Qatar  
Latvia  
Liechtenstein  
Mexico  
Malta  
New Zealand  
Poland  
Norway  
Portugal  
Saudi Arabia  
Spain  
Puerto Rico  
Slovakia  
Romania  
South Korea  
Switzerland  
UK  
Slovenia  
Sweden  
Turkey  
Sri Lanka  
Thailand  
USA  
Taiwan  
Uruguay  
Approved Countries/Regions for the AR938x Wireless Network  
Adapter a/b/g/n (a/b/g) Wireless LAN  
This equipment is approved to the radio standard by the countries/regions  
in the following table.  
Do not use this equipment in the countries/regions which are not listed in  
the table below.  
■ An ad-hoc mode is not available in 802.11a and 802.11n mode.  
■ Available channel of Peer-to-peer connection by ad-hoc mode is Ch1-  
Ch11.  
■ Available channel at connection with an access point by the  
Infrastructure mode is Ch1-Ch13, Ch36, Ch40, Ch44, Ch48, Ch52,  
Ch56, Ch60, Ch64, Ch100, Ch104, Ch108, Ch112, Ch116, Ch120,  
Ch124, Ch128, Ch132, Ch136, Ch140, Ch149, Ch153, Ch157, Ch161,  
Ch165.  
User’s Manual  
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C-10  
Information for Wireless Devices  
As of Apr. 2011  
Azerbaijan  
Argentina  
Bahrain  
Australia  
Belgium  
Austria  
Bolivia  
Bosnia and  
Herzegovina  
Brazil  
Chile  
Bulgaria  
China  
Cambodia  
Costa Rica  
Canada  
Croatia  
Cyprus  
Czech Republic Denmark  
Dominican  
Republic  
Ecuador  
Germany  
Hungary  
Ireland  
Estonia  
Ghana  
Finland  
France  
Greece  
Hong Kong  
Indonesia  
Jordan  
Iceland  
Italy  
India  
Japan  
Latvia  
Lebanon  
Malaysia  
New Zealand  
Peru  
Liechtenstein  
Malta  
Lithuania  
Montenegro  
Norway  
Luxembourg  
Netherlands  
Nicaragua  
Philippines  
Papua New  
Guinea  
Poland  
Portugal  
Serbia  
Qatar  
Romania  
Slovakia  
Sweden  
Thailand  
Ukraine  
Vietnam  
Rwanda  
Slovenia  
Switzerland  
Tunisia  
Singapore  
Spain  
South Korea  
Taiwan  
U.K.  
Tanzania  
UAE  
Uruguay  
Zimbabwe  
USA  
Venezuela  
Approved Countries/Regions for the Atheros AR9002WB-1NG  
Wireless Network Adaptor b/g/n (b/g) Wireless LAN and Bluetooth  
This equipment is approved to the radio standard by the countries/regions  
in the following table.  
User’s Manual  
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C-11  
Information for Wireless Devices  
Do not use this equipment in the countries/regions which are not listed in  
the table below.  
■ Available channel of Peer-to-peer connection by ad-hoc mode is Ch1-  
Ch11.  
■ Connection with an access point by the Infrastructure mode is Ch1-  
Ch13.  
As of Apr. 2011  
Albania  
Algeria  
Angola  
Argentina  
Bahrain  
Bolivia  
Australia  
Bangladesh  
Austria  
Azerbaijan  
Belgium  
Brazil  
Belarus  
Botswana  
Bosnia and  
Bulgaria  
Herzegovina  
Burkina Faso  
Canada  
Burundi  
Cambodia  
Chile  
Cameroon  
China  
Central African  
Republic  
Colombia  
Cyprus  
Comoros  
Costa Rica  
Croatia  
Czech Republic Democratic  
Republic of the  
Denmark  
Congo  
Dominican  
Republic  
Ecuador  
Egypt  
El Salvador  
Estonia  
Finland  
France  
Georgia  
Guatemala  
Iceland  
Israel  
Germany  
Honduras  
India  
Ghana  
Greece  
Hungary  
Ireland  
Hong Kong  
Indonesia  
Ivory Coast  
Kenya  
Italy  
Japan  
Jordan  
Kazakhstan  
Latvia  
Kuwait  
Kyrgyzstan  
Liberia  
Lebanon  
Lithuania  
Lesotho  
Luxembourg  
Liechtenstein  
Libia  
User’s Manual  
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C-12  
Information for Wireless Devices  
Madagascar  
Mauritius  
Morocco  
Malawi  
Malaysia  
Monaco  
Namibia  
Niger  
Malta  
Mexico  
Montenegro  
Netherlands  
Nigeria  
Mozambique  
Nicaragua  
Oman  
New Zealand  
Norway  
Pakistan  
Panama  
Paraguay  
Portugal  
Peru  
Philippines  
Qatar  
Poland  
Puerto Rico  
Republic of Chad  
Romania  
Republic of  
Djibouti  
Republic of The Reunion  
Gambia  
Rwanda  
Saudi Arabia  
Singapore  
South Korea  
Sweden  
Senegal  
Serbia  
Sierra Leone  
South Africa  
Swaziland  
Tajikistan  
Turkey  
Slovak Republic Slovenia  
Spain  
Sri Lanka  
Taiwan  
Switzerland  
Togo  
Thailand  
Tunisia  
Turkmenista  
Uruguay  
UAE  
UK  
Ukraine  
USA  
Venezuela  
Zimbabwe  
Vietnam  
Yemen  
Zambia  
User’s Manual  
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C-13  
Appendix D  
AC Power Cord and Connectors  
The power cord’s AC input plug must be compatible with the various  
international AC power outlets and the cord must meet the standards for  
the country/region in which it is used. All cords must meet the following  
specifications:  
Wire size:  
Minimum 0.75 mm2  
Current rating:  
Minimum 2.5 amperes  
Certification agencies  
China  
CQC, CEMC  
U.S. and Canada: UL listed and CSA certified  
No. 18 AWG, Type SVT or SPT-2  
Australia:  
AS  
Japan:  
DENANHO  
Europe:  
Austria:  
Belgium:  
Denmark:  
Finland:  
OVE  
Italy:  
IMQ  
CEBEC  
DEMKO  
FIMKO  
The Netherlands:  
Norway:  
KEMA  
NEMKO  
SEMKO  
Sweden:  
User’s Manual  
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D-1  
     
AC Power Cord and Connectors  
France:  
LCIE  
VDE  
Switzerland:  
United Kingdom:  
SEV  
BSI  
Germany:  
In Europe, two conductors power cord must be VDE type, H05VVH2-F or  
H03VVH2-F and for three conductors power cord must be VDE type,  
H05VV-F.  
For the United States and Canada, two pin plug configuration must be a 2-  
15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-  
15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical  
code handbook and the Canadian Electrical Code Part II.  
The following illustrations show the plug shapes for the U.S.A. and Canada,  
the United Kingdom, Australia and Europe.  
United Kingdom  
USA  
UL approved  
BS approved  
Australia  
Europe  
Approved by the  
AS approved  
appropriate agency  
Canada  
China  
CSA approved  
CCC approved  
User’s Manual  
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D-2  
Appendix E  
TOSHIBA PC Health Monitor  
The TOSHIBA PC Health Monitor application proactively monitors a  
number of system functions such as power consumption, battery health  
and the system cooling, informing you of significant system conditions. This  
application recognizes the system and individual component serial  
numbers, and will track specific activities related to the computer and their  
usage.  
The collected information includes device operation time and number of  
actuations or status changes (i.e.: number of power button and FN key  
combination uses, AC adaptor, battery, LCD, fan, HDD, sound volume,  
wireless communication switch, TOSHIBA Express Port Replicator and  
USB information), date of initial system use, and also computer and device  
usage (i.e.: power settings, battery temperature and recharging, CPU,  
memory, backlight illumination time, and temperatures for various devices).  
The stored data uses a very small portion of the total hard disk capacity,  
approximately 10MB or less per year.  
This information is used to identify and provide a notification of system  
conditions which may effect the performance of your Toshiba computer. It  
may also be used to help diagnose problems should the computer require  
service by Toshiba or Toshiba's authorized service providers. Additionally,  
Toshiba may also use this information for quality assurance analysis.  
Subject to the use restrictions above, the HDD data logged may be  
transferred to entities located outside of your country or region of residence  
(e.g., European Union). Those countries may or may not have the same  
data protection laws or data protection levels as required by your home  
country or region.  
Once enabled, you may disable the TOSHIBA PC Health Monitor at any  
time by uninstalling the software via Uninstall a program in the Control  
Panel. Doing so will automatically delete all collected information from the  
HDD.  
User’s Manual  
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E-1  
     
TOSHIBA PC Health Monitor  
The TOSHIBA PC Health Monitor software does not extend or modify  
Toshiba's obligations under its standard limited warranty in any way.  
Toshiba's standard limited warranty terms and limitations apply.  
Starting the TOSHIBA PC Health Monitor  
The TOSHIBA PC Health Monitor can be started using the following  
methods:  
■ Click Start -> All Programs -> TOSHIBA -> Utilities -> PC Health  
Monitor.  
■ Click the icon (  
) in the notification area, then click the "Enable PC  
Health Monitor..." message the first time you run the application  
and "Run PC Health Monitor..." every time thereafter.  
No matter which method is used, the TOSHIBA PC Health Monitor  
explanation screen will be displayed.  
Clicking Next will display the PC Health Monitor Software Notice  
& Acceptancescreen. Please carefully read the information displayed.  
Selecting ACCEPT and clicking OK will enable the program. By enabling  
the TOSHIBA PC Health Monitor software, you agree with these terms and  
conditions and to the use and sharing of the collected information. Once  
the program is enabled, the TOSHIBA PC Health Monitor screen is  
displayed, and the program will begin monitoring system functions and  
collecting information.  
If a TOSHIBA PC Health Monitor message is displayed  
A message will be displayed if any changes which may interfere with the  
operation of the program are detected.  
* If a message is displayed, follow the instructions displayed on screen.  
Cleaning the cooling module  
This section explains how to clean the cooling module.  
If you use the computer for a long period, the inside of the computer may  
become hot. Always allow the computer to cool to room temperature  
before you clean the cooling module.  
To clean the cooling module, follow the steps detailed below:  
1. Shut down the computer - make sure the Power indicator is off (refer to  
the Turning off the power section in Chapter 1, Getting Started if  
required).  
2. Remove the AC adaptor and all cables and peripherals connected to  
the computer.  
3. Close the display panel and turn the computer upside down.  
User’s Manual  
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E-2  
     
TOSHIBA PC Health Monitor  
4. Remove the battery pack (refer to the Replacing the battery pack  
section in Chapter 6, Power and Power-Up Modes, if required).  
5. Using a thin-tipped tool, push on the hole in the edge of the Cooling  
module cover and slide it in the direction of the arrow to remove.  
2
1
1. Hole  
2. Cooling module cover  
Figure E-1 Removing the cooling module cover  
6. Lift the plastic film and clean the cooling module using a vacuum  
cleaner or other cleaning tool.  
Do not use a ball pen, cotton swap or similar to remove dust. If these touch  
the inside of the computer, it could be damaged or become clogged,  
leading to further problems.  
1
1. Plastic film  
Figure E-2 Lift the plastic film  
7. Slide the Cooling module cover back into place on the computer to  
reattach.  
8. Install the battery pack (refer to the Replacing the battery pack section  
in Chapter 6, Power and Power-Up Modes, if required).  
9. Turn your computer over.  
User’s Manual  
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E-3  
Appendix F  
Legal Footnotes  
This chapter states the Legal Footnotes information applicable to TOSHIBA  
computers.  
Non-applicable Icons  
Certain computer chassis are designed to accommodate all possible  
configurations for an entire product series. Therefore, please be aware that  
your selected model may not have all the features and specifications  
corresponding to all of the icons or switches shown on the computer  
chassis.  
CPU  
Central Processing Unit ("CPU") Performance Legal Footnotes.  
CPU performance in your computer product may vary from specifications  
under the following conditions:  
■ use of certain external peripheral products  
■ use of battery power instead of AC power  
■ use of certain multimedia, computer generated graphics or video  
applications  
■ use of standard telephone lines or low speed network connections  
■ use of complex modeling software, such as high end computer aided  
design applications  
■ use of several applications or functionalities simultaneously  
■ use of computer in areas with low air pressure (high altitude >1,000  
meters or >3,280 feet above sea level)  
User’s Manual  
F-1  
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Legal Footnotes  
■ use of computer at temperatures outside the range of 5°C to 30°C (41°F  
to 86°F) or >25°C (77°F) at high altitude (all temperature references are  
approximate and may vary depending on the specific computer model -  
please refer to your computer documentation or visit the Toshiba  
website at www.pcsupport.toshiba.com for details).  
CPU performance may also vary from specifications due to design  
configuration.  
Under some conditions, your computer product may automatically shut-  
down. This is a normal protective feature designed to reduce the risk of lost  
data or damage to the product when used outside recommended  
conditions. To avoid risk of lost data, always make back-up copies of data  
by periodically storing it on an external storage medium. For optimum  
performance, use your computer product only under recommended  
conditions. Read additional restrictions in your product documentation.  
Contact Toshiba technical service and support, refer to TOSHIBA support  
section in Chapter 8 Troubleshooting for more information.  
64-Bit Computing  
64-bit processors are designed to take advantage of 32 and 64 bit  
computing.  
64-bit computing requires that the following hardware and software  
requirements are met:  
■ 64-bit Operating System  
■ 64-bit CPU, Chipset and BIOS (Basic Input/Output System)  
■ 64-bit Device drivers  
■ 64-bit applications  
Certain device drivers and/or applications may not be compatible with a 64-  
bit CPU and therefore may not function properly.  
Memory (Main System)  
Part of the main system memory may be used by the graphics system for  
graphics performance and therefore reduce the amount of main system  
memory available for other computing activities. The amount of main  
system memory allocated to support graphics may vary depending on the  
graphics system, applications utilized, system memory size and other  
factors.  
Computers configured with a 32-bit operating system can address up to  
approximately 3 GB of system memory.  
Computers configured with a 64-bit operating system can address 4 GB or  
more of system memory.  
User’s Manual  
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F-2  
 
Legal Footnotes  
Battery Life  
Battery life may vary considerably depending on product model,  
configuration, applications, power management settings and features  
utilized, as well as the natural performance variations produced by the  
design of individual components. Published battery life numbers are  
achieved on select models and configurations tested by Toshiba at the time  
of publication. Recharge time varies depending on usage. Battery may not  
charge while computer is consuming full power.  
After going through many charge and discharge cycles, the battery will lose  
its ability to perform at maximum capacity and will need to be replaced.  
This is a normal phenomenon for all batteries. To purchase a new battery  
pack, see the accessories information that is shipped with your computer.  
Hard Disk Drive (HDD) Capacity  
1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10. The  
computer operating system, however, reports storage capacity using  
powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and  
therefore shows less storage capacity. Available storage capacity will also  
be less if the product includes one or more pre-installed operating systems,  
such as Microsoft Operating System and/or pre-installed software  
applications, or media content. Actual formatted capacity may vary.  
LCD  
Over a period of time, and depending on the usage of the computer, the  
brightness of the LCD screen will deteriorate. This is an intrinsic  
characteristic of LCD technology.  
Maximum brightness is only available when operating in AC power mode.  
Screen will dim when the computer is operated on battery power and you  
may not be able to increase the brightness of the screen.  
Graphics Processing Unit ("GPU")  
Graphics processing unit ("GPU") performance may vary depending on  
product model, design configuration, applications, power management  
settings and features utilized. GPU performance is only optimized when  
operating in AC power mode and may decrease considerably when  
operating in battery power mode.  
Total Available Graphics Memory is the total of, as applicable, Dedicated  
Video Memory, System Video Memory and Shared System Memory.  
Shared System Memory will vary depending on system memory size and  
other factors.  
User’s Manual  
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F-3  
       
Legal Footnotes  
Wireless LAN  
The transmission speed over the wireless LAN and the distance over which  
wireless LAN can reach may vary depending on surrounding  
electromagnetic environment, obstacles, access point design and  
configuration, and client design and software/hardware configurations.  
The actual transmission speed will be lower than the theoretical maximum  
speed.  
Copy Protection  
Applicable copy protection standards included in certain media may  
prevent or limit recording or viewing of the media.  
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F-4  
   
Glossary  
The terms in this glossary cover topics related to this manual. Alternate  
naming is included for reference.  
Abbreviations  
AC: Alternating current  
ACPI: Advanced Configuration and Power Interface  
AMT: Intel Active Management Technology  
ASCII: American Standard Code for Information Interchange  
BIOS: basic input/output system  
bps: bits per second  
CD: compact disc  
CD-ROM: Compact Disc Read-Only Memory  
CD-RW: Compact Disc-ReWritable  
CMOS: complementary metal-oxide semiconductor  
CPU: central processing unit  
CRT: cathode ray tube  
DC: direct current  
DDC: display data channel  
DDR: double data rate  
DIMM: dual inline memory module  
DVD: digital versatile disc  
DVD-R: Digital Versatile Disc-Recordable  
DVD-RAM: Digital Versatile Disc-Random Access Memory  
DVD-R (Dual Layer): Digital Versatile Disc Recordable Dual Layer  
DVD-ROM: Digital Versatile Disc-Read Only Memory  
DVD-RW: Digital Versatile Disc-ReWritable  
DVD+R (Double Layer): Digital Versatile Disc Recordable Double Layer  
eSATA: external Serial ATA  
FDD: floppy diskette drive  
FIR: fast infrared  
GB: gigabyte  
HDD: hard disk drive  
IDE: integrated drive electronics  
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Glossary-1  
 
Glossary  
IEEE: Institute of Electrical and Electronics Engineers  
IMSM: Intel Matrix Storage Manager  
I/O: input/output  
IRQ: interrupt request  
KB: kilobyte  
LAN: local area network  
LCD: liquid crystal display  
LED: light emitting diode  
MB: megabyte  
MMC: multi media card  
OCR: optical character recognition (reader)  
PC: personal computer  
PCI: peripheral component interconnect  
RAM: random access memory  
RGB: red, green, and blue  
ROM: read only memory  
RTC: real time clock  
S/P DIF: Sony/Philips Digital Interface Format  
SD: secure Digital  
SDHC: secure Digital High Capacity  
SDXC: secure Digital Extended Capacity  
SDRAM: synchronous dynamic random access memory  
SLI: Scalable Link Interface  
SO-DIMM: small-outline dual in line memory module  
SSD: Solid state drive  
TFT: thin-film transistor  
USB: Universal Serial Bus  
UXGA: ultra extended graphics array  
VGA: video graphics array  
WAN: wide area network  
WSXGA: wide super extended graphics array  
WSXGA+: wide super extended graphics array plus  
WUXGA: Wide Ultra Extended Graphics Array  
WXGA: wide extended graphics array  
WXGA+: wide extended graphics array plus  
XGA: extended graphics array  
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Glossary-2  
Index  
brightness up 5-4  
controller B-1  
hinges 2-9  
opening 1-6  
screen 2-9  
A
AC adaptor 3-3  
additional 3-31  
connecting 1-3  
DC IN 15V jack 2-6  
ASCII characters 5-7  
Documentation list 1-1  
Dual Pointing Device  
Touch Pad 2-10, 4-1  
Touch Pad control buttons 2-  
10, 4-1  
using 4-1  
DVD-ROM drive  
using 4-13  
B
Battery  
charging 6-5  
extending life 6-7  
indicator 2-12, 6-2  
monitoring capacity 6-6  
real time clock 3-3, 6-4  
save mode 3-7  
DVD-ROM/DVD Super Multi drive  
problems 8-9  
types 6-3  
Battery pack 2-8, 3-2  
additional 6-1  
E
eco button 3-6  
Equipment checklist 1-1  
eSATA device 3-28  
eSATA/USB combo port 2-3  
problems 8-16  
ExpressCard 3-14  
inserting 3-15  
replacing 6-8  
Bluetooth 3-5, 4-31  
Bluetooth Stack for Windows  
by Toshiba 3-11  
problems 8-20  
Boot Priority 7-2  
Bridge media slot 3-18  
using 3-18  
removing 3-15  
External monitor 2-6, 3-26  
problems 8-18  
C
F
Cleaning the computer 4-35  
Cooling vents 2-4  
Fingerprint Sensor  
problems 8-14  
using 4-2  
FN + Enter 5-3  
FN + ESC (Mute) 5-3  
FN + F1 (Lock) 5-3  
FN + F10 (Arrow mode) 5-2  
D
DC IN indicator 2-12, 6-3  
Display 3-4  
automatic power off 3-6  
brightness down 5-4  
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Satellite Pro S750  
FN + F11 (Numeric mode) 5-2  
FN + F12 (ScrLock) 5-3  
FN + F2 (Power Plan) 5-3  
FN + F3 (Sleep) 5-3  
USB 7-5  
I
Indicators 2-11  
FN + F4 (Hibernate) 5-3  
FN + F5 (Output) 5-3  
K
Keyboard 5-1  
FN + F6 (Brightness Down) 5-4  
FN + F7 (Brightness Up) 5-4  
FN + F8 (Wireless) 5-4  
FN + F9 (Touch Pad) 5-4  
FN + space (Zoom) 5-4  
Function keys 5-2  
emulating enhanced keyboard  
5-2  
FN Sticky key 5-4  
Function keys F1...F12 5-2  
Hot keys 5-3  
problems 8-7  
G
typewriter keys 5-1  
Windows special keys 5-5  
Keypad overlay 3-7  
Arrow mode 5-5  
Graphics controller 3-4  
H
Hard disk drive 3-3  
automatic power off 3-6  
Hard Disk Drive/Optical Disc Drive  
indicator 2-12  
Heat dispersal 3-7, 4-38  
Hibernation Mode 3-7  
Hot keys 3-6  
Numeric mode 5-5  
temporarily using normal key-  
board (overlay on) 5-6  
temporarily using overlay  
(overlay off) 5-6  
turning on the overlays 5-5  
L
Brightness Down 5-4  
Brightness Up 5-4  
Enlarge 5-4  
Hibernate 5-3  
Lock 5-3  
LAN 3-5, 4-33  
active indicator 2-7  
cable types 4-33  
connecting 4-34  
disconnecting 4-35  
jack 2-6  
Mute 5-3  
Output 5-3  
Link indicator 2-7  
problems 8-20  
Power Plan 5-3  
Reduce 5-4  
Sleep 5-3  
Touch Pad 5-4  
Wireless 5-4  
M
Media care 4-24  
Card care 3-20  
Memory card care 3-20  
Memory 3-2  
Zoom (Display resolution) 5-4  
HW Setup  
accessing 7-1  
Boot priority 7-2  
CPU 7-4  
display 7-2  
general 7-2  
keyboard 7-3  
LAN 7-4  
SATA 7-5  
window 7-1  
additional 3-31  
installing 3-23  
problems 8-17  
removing 3-25  
Memory media slot 2-2  
indicator 2-12  
Memory Stick 3-18  
inserting 3-20  
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Index-2  
Satellite Pro S750  
removing 3-21  
Modem 3-5  
eSATA device 8-16  
External monitor 8-18  
Fingerprint Sensor 8-14  
Hard disk drive 8-8  
Hardware and system checklist  
8-3  
connecting 4-29  
disconnecting 4-30  
jack 2-6  
problems 8-19  
properties menu 4-28  
region selection 4-27  
Moving the computer 4-35  
MultiMediaCard 3-18  
inserting 3-20  
Internal display panel 8-8  
Keyboard 8-7  
LAN 8-20  
Memory Cards 8-10  
Overheating power down 8-5  
Password 8-7  
removing 3-21  
PC Card 8-10  
Power 8-4  
Real Time Clock 8-7  
Recovery Media 8-21  
Self test 8-4  
P
Password  
power on 3-7  
problems 8-7  
Starting the computer by 6-11  
Supervisor 6-11  
user 6-10  
Sound system 8-17  
System start-up 8-3  
TOSHIBA support 8-21  
Touch Pad 8-11  
PC Card 3-16  
inserting 3-16  
problems 8-10  
removing 3-17  
Wireless LAN 8-20  
USB device 8-14  
USB mouse 8-13  
Pointing Device  
Touch Pad 8-11  
Power  
Processor 3-1  
R
conditions 6-1  
Hibernation Mode 1-10  
indicators 6-2  
Recovery hard disk drive 1-14  
Recovery Media 1-14  
problems 8-21  
panel on/off 3-7, 6-12  
Shut Down mode (Boot Mode)  
1-8  
Sleep Mode 1-8  
System Auto Off 6-12  
turning off 1-8  
Restarting the computer 1-11  
S
SD/SDHC/SDXC Card  
formatting 3-19  
inserting 3-20  
note 3-19  
turning on 1-7  
problems 8-10  
removing 3-21  
Security lock 3-30  
Serial port 3-29  
Sleep Mode  
Problems  
AC power 8-5  
Additional memory module 8-  
17  
Analyzing the problem 8-2  
Battery 8-6  
setting 1-8  
System automatic 3-6  
Soft keys  
Bluetooth 8-20  
Dual Pointing device 8-11  
DVD-ROM/DVD Super Multi  
drive 8-9  
enhanced keyboard 5-2  
ENTER 5-3  
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Index-3  
Satellite Pro S750  
ScrLock 5-3  
Sound system  
headphone jack 2-5  
microphone jack 2-5  
problems 8-17  
Stereo speakers 2-3  
T
TOSHIBA Assist 3-11  
TOSHIBA ConfigFree 3-11  
TOSHIBA Disc Creator 3-12, 4-20  
TOSHIBA DVD-RAM Utility 3-12  
TOSHIBA HDD/SSD Alert Utility 3-  
12  
TOSHIBA PC Diagnostic Tool 3-9  
TOSHIBA Presentation button 3-6  
TOSHIBA Service Station 3-12  
TOSHIBA Speech System 3-13  
U
USB device  
problems 8-14  
V
Video mode B-1  
Video RAM 3-2  
W
Web Camera 2-9, 3-5, 4-9  
Wireless communication 4-30  
indicator 2-12, 4-33  
Wireless communication switch 2-2,  
4-32  
Wireless LAN 3-5, 4-30  
problems 8-20  
X
xD picture card 3-18  
inserting 3-20  
removing 3-21  
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Index-4  

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