Portégé® Z10-A Series
User’s Guide
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see “If Something Goes Wrong” on
page 105 in this guide.
GMAD00352011
08/13
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3
Protection of Stored Data
For your important data, please make periodic back-up copies of all
the data stored on the hard disk or other storage devices as a
precaution against possible failures, alteration, or loss of the data.
IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE,
FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR
OTHER STORAGE DEVICES AND THE DATA CANNOT BE
RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY
DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE
RESULTING THEREFROM. WHEN COPYING OR
TRANSFERRING YOUR DATA, PLEASE BE SURE TO
CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY
COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY
LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE
DATA CORRECTLY.
Critical Applications
The device you have purchased is not designed for any “critical
applications.” “Critical applications” means life support systems,
medical applications, connections to implanted medical devices,
commercial transportation, nuclear facilities or systems or any other
applications where product failure could lead to injury to persons or
loss of life or catastrophic property damage. ACCORDINGLY,
TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY
AND ALL LIABILITY ARISING OUT OF THE USE OF THE
device PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU
USE THE device PRODUCTS IN A CRITICAL APPLICATION,
YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY
FOR SUCH USE.
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4
FCC Notice “Declaration of Conformity
Information”
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, it may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
❖
❖
❖
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from
that to which the receiver is connected.
❖
Consult the dealer or an experienced radio/TV technician for
help.
NOTE
Only Peripherals complying with the FCC Class B limits may
be attached to this equipment. Operation with noncompliant
peripherals or peripherals not recommended by Toshiba is
likely to result in interference to radio and TV reception.
Shielded cables must be used between the external devices
and your device's ports. Changes or modifications made to
this equipment not expressly approved by Toshiba or parties
authorized by Toshiba could void the user's authority to
operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
❖
❖
This device may not cause harmful interference.
This device must accept any interference received, including
interference that may cause undesired operation.
Contact Toshiba’s Support Web site at support.toshiba.com.
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5
Bluetooth® Wireless Technology
Interoperability
Bluetooth® Cards from TOSHIBA are designed to be interoperable
with any product with Bluetooth wireless technology that is based on
Frequency Hopping Spread Spectrum (FHSS) radio technology, and
is compliant to:
❖
Bluetooth Specification as defined and approved by The
Bluetooth Special Interest Group.
❖
Logo certification with Bluetooth wireless technology as
defined by The Bluetooth Special Interest Group.
Bluetooth modules enable wireless networks over two or
more (up to a total of seven) TOSHIBA portable devices.
Please contact TOSHIBA computer product support on Web
site http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or support.toshiba.com in the
United States for more information.
When you use a Bluetooth module close to 2.4 GHz Wireless
LAN devices, Bluetooth transmissions might slow down or
cause errors. If you detect certain interference while you use
a Bluetooth device, always change the frequency, move your
device to the area outside of the interference range of 2.4
GHz Wireless LAN devices (40 meters/43.74 yards or more)
or stop transmitting from your device. Please contact
TOSHIBA computer product support on Web site http://
www.toshiba-europe.com/computers/tnt/bluetooth.htm in
Europe or support.toshiba.com in the United States for more
information.
Bluetooth and Wireless LAN devices operate within the
same radio frequency range and may interfere with one
another. If you use Bluetooth and Wireless LAN devices
simultaneously, you may occasionally experience a less than
optimal network performance or even lose your network
connection. If you should experience any such problem,
immediately turn off either one of your Bluetooth or Wireless
LAN. Please contact Toshiba computer product support on
Web site http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or support.toshiba.com in the
United States for more information.
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6
Bluetooth® Wireless Technology and Your
Health
The products with Bluetooth® wireless technology, like other radio
devices, emit radio frequency electromagnetic energy. The level of
energy emitted by devices with Bluetooth wireless technology
however is much less than the electromagnetic energy emitted by
wireless devices such as mobile phones.
Because products with Bluetooth wireless technology operate within
the guidelines found in radio frequency safety standards and
recommendations, TOSHIBA believes Bluetooth wireless technology
is safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community
and result from deliberations of panels and committees of scientists
who continually review and interpret the extensive research literature.
In some situations or environments, the use of Bluetooth wireless
technology may be restricted by the proprietor of the building or
responsible representatives of the organization. These situations may
for example include:
❖
Using the equipment with Bluetooth wireless technology on
board airplanes, or
❖
In any other environment where the risk of interference to other
devices or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless
devices in a specific organization or environment (e.g. airports), you
are encouraged to ask for authorization to use the device with
Bluetooth wireless technology prior to turning on the equipment.
Exposure to Radio Frequency Radiation
The radiated output power of the Bluetooth module is far
below the FCC radio frequency exposure limits.
Nevertheless, the Bluetooth module shall be used in such a
manner that the potential for human contact during normal
operation is minimized.
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7
Wireless Interoperability
Wireless LAN products are designed to be interoperable with any
wireless LAN product that is based on Direct Sequence Spread
Spectrum (DSSS) radio technology, and is compliant to:
❖
The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G),
as defined and approved by the Institute of Electrical and
Electronics Engineers.
❖
The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi
Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the
Wi-Fi Alliance.
Bluetooth® and Wireless LAN devices operate within the
same radio frequency range and may interfere with one
another. If you use Bluetooth and Wireless LAN devices
simultaneously, you may occasionally experience a less than
optimal network performance or even lose your network
connection.
If you should experience any such problem, immediately turn
off your Bluetooth or Wireless LAN device.
Please contact Toshiba computer product support on Web
site
http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or support.toshiba.com in the
United States for more information.
Radio Frequency Interference Requirements
This device is restricted to indoor use due to its operation in
the 5.15 GHz to 5.25 GHz frequency range. FCC requires
this product to be used indoors for frequency range 5.15
GHz to 5.25 GHz to reduce the potential for harmful
interference to co-channel Mobile Satellite systems.
Please note that high-power radars are allocated as primary
users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85
GHz bands. These radar stations can cause interference with
and/or damage this device.
NOTE
The above caution applies to products that operate with an
802.11a radio device.
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8
Wireless LAN and Your Health
Wireless LAN products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless LAN
devices however is far much less than the electromagnetic energy
emitted by wireless devices like for example mobile phones.
Because Wireless LAN products operate within the guidelines found
in radio frequency safety standards and recommendations, TOSHIBA
believes Wireless LAN is safe for use by consumers. These standards
and recommendations reflect the consensus of the scientific
community and result from deliberations of panels and committees
of scientists who continually review and interpret the extensive
research literature.
In some situations or environments, the use of Wireless LAN may be
restricted by the proprietor of the building or responsible
representatives of the organization. These situations may for example
include:
❖
❖
Using the Wireless LAN equipment on board airplanes, or
In any other environment where the risk of interference to other
devices or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless
devices in a specific organization or environment (e.g. airports), you
are encouraged to ask for authorization to use the Wireless LAN
device prior to turning on the equipment.
Exposure to Radio Frequency Radiation
The radiated output power of Wireless LAN is far below the
FCC radio frequency exposure limits. Nevertheless, Wireless
LAN shall be used in such a manner that the potential for
human contact during normal operation is minimized. The
antenna(s) used for this transmitter must not be co-located
or operating in conjunction with any other antenna or
transmitter.
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9
Canada – Industry Canada (IC)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformé à la norme
NMB-003 du Canada.
This device complies with RSS 210 of Industry Canada.
The installer of this radio equipment must ensure that the
antenna is located or pointed such that it does not emit RF
field in excess of Health Canada limits for the general
population; consult Safety Code 6, obtainable from Health
Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device
shall not be co-located with any other transmitter that has
not been tested with this device.
Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired
operation of this device.
L’ utilisation de ce dispositif est soumis aux deux conditions
suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du
dispositif doit être prêt à accepter tout brouillage radioélectrique
reçu, même s’il est susceptible de compromettre son
fonctionnement.
The term “IC” before the equipment certification number only
signifies that the Industry Canada technical specifications were met.
To prevent radio interference to the licensed service, this device is
intended to be operated indoors and away from windows to provide
maximum shielding. Equipment (or its transmit antenna) that is
installed outdoors is subject to licensing.
Pour empecher que cet appareil cause du brouillage au service
faisant l’objet d’une licence, il doit etre utilize a l’interieur et devrait
etre place loin des fenetres afin de Fournier un ecram de blindage
maximal. Si le matriel (ou son antenne d’emission) est installe a
l’exterieur, il doit faire l’objet d’une licence.
This device is restricted to indoor use due to its operation in
the 5.15 GHz to 5.25 GHz frequency range. Industry Canada
requires this product to be used indoors for frequency range
5.15 GHz to 5.25 GHz to reduce the potential for harmful
interference to co-channel Mobile Satellite systems.
Please note that high-power radars are allocated as primary
users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85
GHz bands. These radar stations can cause interference with
and/or damage this device.
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10
Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont
réservés uniquement pour une utilisation à l’intérieur afin de réduire
les risques de brouillage préjudiciable aux systèmes de satellites
mobiles utilisant les mêmes canaux.
Veuillez noter que les utilisateurs de radars de haute puissance sont
désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les
bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars
pourraient causer du brouillage et/ou des dommages aux dispositifs
LAN-EL.
NOTE
The above caution applies to products that operate with an
802.11a radio device.
Regulatory statements
This product complies with any mandatory product specification in
any country/region where the product is sold. In addition, the product
complies with the following:
EU Declaration of Conformity
TOSHIBA declares that this product conforms to the following
Standards:
Supplementary *The product complies with the
Information:
requirements of the Low Voltage
Directive 73/23/EEC, the EMC
Directive 89/336/EEC and/or the
R&TTE Directive 1999/5/EC.
This product is carrying the CE-Mark in accordance with the related
European Directives. The party responsible for CE-Marking is
TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss,
Germany.
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11
The European Union WEEE (Waste from
Electrical and Electronic Equipment)
Directive Information
The European Union WEEE (Waste from Electrical and Electronic
Equipment) Directive is intended to protect the quality of the
environment and human health through the responsible use of
natural resources and the adoption of waste management strategies
that focus on recycling and reuse. This Directive requires producers
of electrical and electronic products put on the market in European
Union (EU) member countries after August 2005 to mark such
products with a crossed-out wheeled bin with a black bar symbol. If
the product’s battery or accumulator contains more than the
specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd)
defined in the Battery Directive (2006/66/EC), then the chemical
symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear
below the crossed out wheeled bin symbol on the battery.
Pb, Hg, Cd
In the European Union, these symbols indicate that when the last end
user wishes to discard this product, it must be sent to appropriate
facilities for recovery and recycling. This Directive applies to EU
member countries only and does not apply to end users in other
countries such as the United States.
Although the initial emphasis is in Europe, Toshiba is already working
with design engineers, suppliers, and other partners to determine
appropriate worldwide product life cycle planning and end-of-life
strategies for our products. Please contact your local government for
applicable laws and regulations governing the disposal of this
product. For information on how to trade-in or recycle your product,
visit www.reuse.toshiba.com.
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12
Europe - Restrictions for use of 2.4 GHz
Frequencies in European Community
Countries
België/
For private usage outside buildings across public grounds over
Belgique:
less than 300m no special registration with IBPT/BIPT is
required. Registration to IBPT/BIPT is required for private
usage outside buildings across public grounds over more than
300m. For registration and license please contact IBPT/BIPT.
Voor privé-gebruik buiten gebouw over publieke groud over
afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig;
voor gebruik over afstand groter dan 300m is wel registratie bij
BIPT/IBPT nodig. Voor registratie of licentie kunt u contact
opnemen met BIPT.
Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment,
au-dessus d’un espace public, aucun enregistrement n’est
nécessaire pour une distance de moins de 300m. Pour une
distance supérieure à 300m un enregistrement auprès de
l’IBPT est requise. Pour les enregistrements et licences,
veuillez contacter l’IBPT.
Deutschland: License required for outdoor installations. Check with reseller
for procedure to follow.
Anmeldung im Outdoor-Bereich notwendig, aber nicht
genehmigungspflichtig. Bitte mit Händler die Vorgehensweise
abstimmen.
France:
Restricted frequency band: only channels 1 to 7 (2400 MHz
and 2454 MHz respectively) may be used outdoors in France.
Please contact A.R.T. (http://www.art-telecom.fr) for applicable
procedures to follow.
Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et
2454 MHz respectivement) doivent être utilisés endroits
extérieur en France. Vous pouvez contacter l’Autorité de
Régulation des Télécommunications (http://www.art-
telecom.fr) pour la procédure à suivre.
Italia:
License required for indoor use. Use with outdoor installations
not allowed.
È necessaria la concessione ministeriale anche per l’uso
interno.
Verificare con i rivenditori la procedura da seguire.
Nederland:
License required for outdoor installations. Check with reseller
for procedure to follow.
Licentie verplicht voor gebruik met buitenantennes. Neem
contact op met verkoper voor juiste procedure.
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13
Europe - Restrictions for Use of 5 GHz
Frequencies in European Community
Countries
European Community 5150-5250
5250-5350
MHz
5470-5725 MHz
Channels: 100, 104,
Countries
MHz
Channels: 36, Channels: 52, 108, 112, 116, 120,
40, 44, 48
56, 60, 64
124, 128, 132, 136,
140
Indoor Only
Indoor Only
Indoor/Outdoor
Austria
O
O
x
x
x
Belgium, France,
Switzerland/
O
Liechtenstein
Denmark, Finland,
Germany, Greece,
Ireland, Italy,
O
O
O
Luxembourg,
Netherlands, Norway,
Portugal, Sweden, UK
Iceland, Spain
O
O
O
O: allowed x: forbidden
❖
To remain in conformance with European spectrum usage laws
for Wireless LAN operation, the above 2.4 GHz and 5 GHz
channel limitations apply. The user should use the wireless
LAN utility to check the current channel of operation. If
operation is occurring outside of the allowable frequencies as
listed above, the user must cease operating the Wireless LAN
at that location and consult the local technical support staff
responsible for the wireless network.
❖
❖
The 5 GHz Turbo mode feature is not allowed for operation in
any European Community country.
This device must not be operated in ad-hoc mode using
channels in the 5 GHz bands in the European Community.
Ad-hoc mode provides a direct communication between two
client devices without a Wireless LAN Access Point.
❖
This device must be used with Access Points that have
employed and activated a radar detection feature required for
European Community operation in the 5 GHz bands. This
device will operate under the control of the Access Point in
order to avoid operating on a channel occupied by any radar
system in the area. The presence of nearby radar operation
may result in temporary interruption of operation of this device.
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14
The Access Point’s radar detection feature will automatically
restart operation on a channel free of radar. You may consult
with the local technical support staff responsible for the
wireless network to ensure the Access Point device(s) are
properly configured for European Community operation.
Taiwan
Article 14
Unless approved, for any model accredited low power radio
frequency electric machinery, any company, trader or user shall
not change the frequency, increase the power or change the
features and functions of the original design.
Article 17
Any use of low power radio frequency electric machinery shall
not affect aviation safety and interfere with legal
communications. In the event interference is caused, the use of
such electric machinery shall be immediately discontinued.
Operation of such products can be resumed only when they are
modified and can no longer cause interference.
The legal communications mentioned in the above item refer to radio
communications operated in accordance with telecommunication
laws and regulations.
Low power radio frequency electric machinery shall resist against
interference from legal communications or from industrial, scientific
and medical radio emission electric machinery.
Using this Equipment in Japan
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for
second generation low-power data communication systems such as
this equipment overlaps that of mobile object identification systems
(premises radio station and specified low-power radio station).
1. Sticker
Please put the following sticker on devices incorporating this
product.
The frequency bandwidth of this equipment may operate within the
same range as industrial devices, scientific devices, medical
devices, microwave ovens, licensed radio stations and non-licensed
specified low-power radio stations for mobile object identification
systems (RFID) used in factory product lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not interfere with
any of the equipment listed above.
2. If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location
of use, or turn off the source of emissions.
3. Contact TOSHIBA Direct PC if you have problems with interference
caused by this product to Other Radio Stations.
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15
2. Indication
The indication shown below appears on this equipment.
(3)
(1) (2)
2.4DSOF4
(4)
1
2
2.4: This equipment uses a frequency of 2.4 GHz.
DS: This equipment uses DS-SS modulation.
OF: This equipment uses OFDM modulation.
3
4
The interference range of this equipment is less than 40m.
This equipment uses a frequency bandwidth from
2,400 MHz to 2,483.5 MHz.
It is possible to avoid the band of mobile object identification
systems.
The indication shown below appears on this equipment.
(3)
(1) (2)
2.4FH1
(4)
1
2
3
4
2.4: This equipment uses a frequency of 2.4 GHz.
FH: This equipment uses FH-SS modulation.
The interference range of this equipment is less than 10m.
This equipment uses a frequency bandwidth from 2,400 MHz to
2,483.5 MHz.
3. TOSHIBA Direct PC
Monday – Friday: 10:00 – 17:00
Toll Free Tel: 0120-15-1048
Direct Dial: 03-3457-4850
Fax: 03-3457-4868
VCCI Class B Information
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16
Device Authorization
This device obtains the Technical Regulation Conformity Certification
and the Technical Conditions Compliance Approval, and it belongs to
the device class of radio equipment of low-power data
communication system radio station stipulated in the Radio Law and
the Telecommunications Business Law of Japan.
Copyright
This guide is copyrighted by Toshiba America Information Systems,
Inc. with all rights reserved. Under the copyright laws, this guide
cannot be reproduced in any form without the prior written
permission of Toshiba. No patent liability is assumed, however, with
respect to the use of the information contained herein.
©2013 by Toshiba America Information Systems, Inc. All rights
reserved.
Export Administration Regulation
This document contains technical data that may be controlled under
the U.S. Export Administration Regulations, and may be subject to
the approval of the U.S. Department of Commerce prior to export.
Any export, directly or indirectly, in contravention of the U.S. Export
Administration Regulations is prohibited.
Notice
The information contained in this manual, including but not limited to
any product specifications, is subject to change without notice.
TOSHIBA CORPORATION AND TOSHIBA AMERICA
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER
INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD
TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY
FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY
FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR
OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES
BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT
SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,
WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,
ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR
ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE
THEREOF.
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17
Trademarks
Portégé, Accupoint, and eco Utility are either registered trademarks
or trademarks of Toshiba America Information Systems, Inc. and/or
Toshiba Corporation.
Adobe and Photoshop are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States
and/or other countries.
Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
and any use of such marks by Toshiba is under license. Other
trademarks and trade names are those of their respective owners.
U.S. patents apply to this product. See http://patents.dts.com.
Manufactured under license from DTS Licensing Limited. DTS, the
Symbol, & DTS and the Symbol together are registered trademarks
and DTS Premium Voice Pro is a trademark of DTS, Inc. ©DTS, Inc.
All Rights Reserved.
The terms HDMI and HDMI High-Definition Multimedia Interface, and
the HDMI logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or
registered trademarks of Intel Corporation or its subsidiaries in the
United States and other countries.
Microsoft, Outlook, Windows, and Windows Media are either
registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
MultiMediaCard and MMC are registered trademarks of
MultiMediaCard Association.
Secure Digital, SD, and microSD are trademarks or registered
trademarks of SD-3C, LLC in the United States, other countries or both.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
All other brand and product names are trademarks or registered
trademarks of their respective companies.
Licenses
This Product is licensed under the AVC, the VC-1 and the MPEG-4
Part 2 Visual patent portfolio licenses for the personal and non-
commercial use of a consumer to (i) encode video in compliance with
the above standards (“Video Standards”) and/or (ii) decode AVC,
VC-1 and MPEG-4 Part 2 Visual that was encoded by a consumer
engaged in personal and non-commercial activity or was obtained
from a video provider licensed to provide such video. None of the
licenses extend to any other product regardless of whether such
product is included with this product in a single article. No license is
granted or shall be implied for any other use. Additional information
may be obtained from MPEG LA, LLC. See www.mpegla.com.
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18
Device Recycling Information
As part of a commitment to people and the future, Toshiba promotes
the efficient use of resources by working to achieve our zero-waste-
to-landfill goal at all our production sites. In addition to our existing
waste reduction and recycling policies, Toshiba is strongly
committed to reducing electronic waste. In order to ensure efficient
use of resources and appropriate treatment of hazardous
substances, in accordance with recycling regulations in each state,
country, and territory, Toshiba wants to make it easy for customers to
recycle products at the end of the life cycle. To learn more about
Reuse, Donation, Recycling
Functional devices can be donated to a local charity or resold easily
through a Toshiba-branded program.
Non working Toshiba devices can be mailed-back for free recycling.
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Chapter 1: Introduction...........................................24
Setting up your software................................ 33
Registering your device with Toshiba.................. 34
To Shut down your device................................... 34
To Restart your device......................................... 35
To place your device in Sleep mode.................... 36
Adding optional external devices......................... 37
Adding memory ................................................... 37
19
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Contents
20
Using the touch pad ...................................... 49
Disabling or enabling the touch pad.............. 52
Connecting an external device ............................ 52
Selecting video cables................................... 53
television or display device...................... 53
projector................................................... 54
Using the keyboard.............................................. 61
Function keys................................................. 61
Special Windows® keys ................................ 61
Backlit keyboard dock......................................... 62
Touch screen ....................................................... 62
Touch screen navigation................................ 62
Mouse properties................................................. 63
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Power management....................................... 69
Tiles................................................................ 82
Exploring the desktop.......................................... 82
Finding your way around the desktop ........... 82
Windows® Store................................................... 84
Setting up for communications............................ 85
Connecting your device to a network............ 86
Exploring audio features...................................... 86
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Contents
22
eco Utility® .......................................................... 92
Recovery Media Creator.................................... 102
Problems that are easy to fix............................. 105
Keyboard problems ........................................... 115
Touch pad problems.......................................... 115
Display problems ............................................... 115
Disk or storage drive problems.......................... 117
Error-checking ............................................. 117
Sound system problems.................................... 119
Printer problems ................................................ 119
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Sleep mode.................................................. 130
overlay.................................................... 132
Disabling or enabling the scroll lock ............ 133
Keyboard Function keys ............................. 134
Zoom (Display resolution) ............................ 134
Appendix B: Power Cord/Cable Connectors........135
Glossary..........................................................136
Index...............................................................151
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Introduction
Welcome to the world of powerful, portable, multimedia
computing. With your Toshiba device, your work and
entertainment can accompany you wherever you go.
Your computer is ENERGY STAR® qualified.
Toshiba is a partner in the Environmental Protection
Agency’s (EPA) ENERGY STAR® Program and has designed
this computer to meet the latest ENERGY STAR® guidelines
for energy efficiency. Your computer ships with the power
management options preset to a configuration that will
provide the most stable operating environment and optimum
system performance for both AC power and battery modes.
To conserve energy, your computer ships with default power
settings that will turn off the display or enter low-power
Sleep mode after a specific amount of inactivity. We
recommend that you leave this and other energy saving
features active, so that your computer will operate at its
maximum energy efficiency. You can wake the computer
from Sleep mode by pressing the power button. See the
“Mobile Computing” section of the Toshiba User’s Guide for
more information on using power management settings to
conserve computer energy.
24
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Introduction
25
When considering additions to your home office, purchase
products that have earned the ENERGY STAR® for all your
equipment needs, which can save you money, save energy,
and help protect the climate.
information regarding the ENERGY STAR® Program.
NOTE
This device is compatible with European Union Directive
2002/95/EC, Restriction of the use of certain Hazardous
Substances in electrical and electronic equipment
(RoHS), which restricts use of lead, cadmium, mercury,
hexavalent chromium, PBB, and PBDE. Toshiba requires
its device component suppliers to meet RoHS
requirements and verifies its suppliers’ commitment to
meeting RoHS requirements by conducting component
sampling inspections during the product design approval
process.
Certain Microsoft® software product(s) included with this
device may use technological measures for copy
protection. IN SUCH EVENT, YOU WILL NOT BE ABLE
TO USE THE PRODUCT IF YOU DO NOT FULLY
COMPLY WITH THE PRODUCT ACTIVATION
PROCEDURES. Product activation procedures and
Microsoft’s privacy policy will be detailed during initial
launch of the product, or upon certain reinstallations of
the software product(s) or reconfigurations of the device,
and may be completed by Internet or telephone (toll
charges may apply).
NOTE
Some software may differ from its retail version (if
available), and may not include user manuals or all
program functionality.
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Introduction
This guide
26
NOTE
The product specifications and configuration information
are designed for a product Series. Your particular model
may not have all the features and specifications listed or
illustrated. For more detailed information about the
features and specifications on your particular model,
While Toshiba has made every effort at the time of
publication to ensure the accuracy of the information
provided herein, product specifications, configurations,
prices, system/component/options availability are all
subject to change without notice. For the most
up-to-date product information about your device, or to
stay current with the various computer software or
hardware options, visit Toshiba’s Web site at
This guide
This guide introduces the device's features as well as some
basic procedures needed to perform tasks in
Windows 8. You can:
❖
❖
❖
Read the entire guide from beginning to end.
Skim through and stop when a topic interests you.
Use the table of contents and the index to find specific
information.
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Introduction
27
Safety icons
Safety icons
This manual contains safety instructions that must be
observed to avoid potential hazards that could result in
personal injuries, damage to your equipment, or loss of data.
These safety cautions have been classified according to the
seriousness of the risk, and icons highlight these instructions
as follows:
Indicates an imminently hazardous situation which, if not
avoided, will result in death or serious injury.
Indicates a potentially hazardous situation which, if not
avoided, could result in death or serious injury.
Indicates a potentially hazardous situation which, if not
avoided, may result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not
avoided, may result in property damage.
NOTE
Provides important information.
Other icons used
Additional icons highlight other helpful or educational
information:
TECHNICAL NOTE: This icon indicates technical
information about the device.
HINT: This icon indicates helpful hints and tips.
DEFINITION: This icon indicates the definition of a term
used in the text.
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Introduction
Documentation
28
Your device’s features and specifications
Certain device chassis are designed to accommodate all
possible configurations for an entire product Series. Your
select model may not have all the features and specifications
corresponding to all of the icons or switches shown on the
device chassis, unless you have selected all those features.
This information applies to all the features and icons
described in this guide.
Below are examples of some of the many possible icons
used on your device:
(Sample Illustration) System icons
Documentation
Your device comes with the following documentation:
❖
❖
❖
An electronic version of the User’s Guide (this document)
A Quick Start document
It may also include other documentation
For accessory information, visit Toshiba’s Web site at
Service options
Toshiba offers a full line of service programs to complement
warranty, extended warranty, and service upgrade terms and
To stay current on the most recent software and hardware
options for your device, and for other product information,
be sure to regularly check the Toshiba Web site at
If you have a problem or need to contact Toshiba, see “If
Something Goes Wrong” on page 105.
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Chapter 1
Getting Started
This chapter provides tips for using your device effectively,
summarizes how to connect components, and explains what
to do the first time you use your device.
Please read the safety instruction information on the Quick
Start document (that shipped with your device) carefully and
make sure you fully understand the instructions before you
attempt to use your device in order to avoid potential
hazards that could cause bodily injury, property damage, or
damage the device.
Your device is portable and designed to be used in a variety
of circumstances and locations.
Setting up your device
TECHNICAL NOTE: You must complete all setup steps
up to and including “Setting up your software” on
page 33 before adding external or internal components
to your device. These components include, but are not
limited to, a mouse, keyboard, and printer.
Your device contains a rechargeable main battery that needs
to be charged before you can use it.
29
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Getting Started
Connecting to a power source
30
To use external power or to charge the battery you must
attach the AC adaptor. See “Connecting to a power source”
on page 30.
NOTE
Please handle your device carefully to avoid scratching or
damaging the surface.
Connecting to a power source
Your device requires power to operate. Use the power
cord/cable and AC adaptor to connect the device to a live
electrical outlet, or to charge the device’s battery.
Never pull on a power cord/cable to remove a plug from
a socket. Always grasp the plug directly. Failure to follow
this instruction may damage the cord/cable, and/or result
in a fire or electric shock, possibly resulting in serious
injury.
Always confirm that the power plug (and extension cable
plug if used) has been fully inserted into the socket, to
ensure a secure electrical connection. Failure to do so
may result in a fire or electric shock, possibly resulting in
serious injury.
Be careful if you use a multiple connector. An overload on
one socket could cause a fire or electric shock, possibly
resulting in serious injury.
Always use the TOSHIBA AC adaptor that was provided
with your device, or use AC adaptors specified by
TOSHIBA to avoid any risk of fire or other damage to the
device. Use of an incompatible AC adaptor could cause
fire or damage to the device possibly resulting in serious
injury. TOSHIBA assumes no liability for any damage
caused by use of an incompatible adaptor.
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Getting Started
Connecting to a power source
31
AC adaptor
Power cord/cable
AC adaptor cord
(Sample Illustration) Power cord/cable and AC adaptor
To connect AC power to the device:
1
Connect the power cord/cable to the AC adaptor.
(Sample Illustration) Connecting the power cord/cable to the
AC adaptor
Handling the cord on this product will expose you to
lead, a chemical known to the State of California to
cause birth defects or other reproductive harm.
Wash hands after handling.
_
+
2
Plug the AC adaptor cord into the DC-IN on the side of
the device.
(Sample Illustration) Connecting the AC adaptor cord to the
device
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Getting Started
Charging the main battery
32
3
Connect the power cord/cable to a live electrical outlet.
The AC power light on the indicator panel glows white.
Never attempt to connect or disconnect a power plug
with wet hands. Failure to follow this instruction could
result in an electric shock, possibly resulting in serious
injury.
The device’s main battery light gives you an indication of
the main battery’s current charge:
❖ Glows amber while the main battery is being charged
(AC adaptor connected)
❖ Glows white when the main battery is fully charged
❖ Is unlit when the main battery has discharged, the
battery is not charging, or the AC adaptor is not
plugged into the device or AC outlet
❖ Flashes amber when the main battery charge is low
and it is time to recharge the main battery or plug in
the AC adaptor
NOTE
If the AC power light flashes amber during charging,
either the main battery is malfunctioning, or it is not
receiving correct input from the AC power supply.
Charging the main battery
NOTE
The device battery is not accessible by the user.
Before using the battery to power the device, you must
charge the battery.
To charge the battery, leave the device plugged into an AC
power source with the device turned off until the battery light
glows white. After that, the battery will be completely
charged and ready to power the device.
NOTE
Battery life and charge time may vary depending on the
applications power management settings, and features
used.
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Getting Started
Using the device for the first time
33
Using the device for the first time
The device is now ready for you to turn it on and begin using
it, see “Exploring Your Device’s Features” on page 80.
NOTE
When opening or closing the display panel, place one
hand on the palm rest to hold the device in place and use
the other hand to slowly open or close the display panel.
To avoid damaging the display panel, do not force it
beyond the point where it moves easily and never lift the
device by the display panel.
Do not press or push on the display panel and be careful
to remove any pens or other objects from the keyboard
area before closing the display panel.
Small bright dots may appear on your screen display when
you turn on your device. Your display contains an extremely
large number of thin-film transistors (TFT) and is
manufactured using high-precision technology. Any small
bright dots that may appear on your display are an intrinsic
characteristic of the TFT manufacturing technology. Over a
period of time, and depending on the usage of the device,
the brightness of the screen will deteriorate. This is also an
intrinsic characteristic of the screen technology. When the
device is operated on battery power, the screen will dim and
you may not be able to increase the brightness of the screen
while on battery power.
Initial setup
The Windows 8 Startup screen is the first screen displayed
when you turn on your device for the first time. Follow the
on-screen instructions on each screen in order to properly
install the operating system and begin using your device.
Setting up your software
When you turn on the device for the first time, do not turn
off the power again until the operating system has loaded
completely.
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Getting Started
Registering your device with Toshiba
34
NOTE
The names of windows displayed, and the order in which
windows appear, may vary according to your software
setup choices.
The first time you turn on your device, the setup guides you
through steps to set up your software. Follow the on-screen
instructions.
Registering your device with Toshiba
Product registration is strongly recommended, and allows
Toshiba to send you periodic updates, announcements, and
special offers applicable to your Product. Product
registration can be completed by one of three methods:
1
2
3
in the requested information and complete the
registration process.
From the Start screen: Type Registration while in the
Start screen, locate and complete the registration
process.
From the Desktop: Move your pointer to the upper-right
corner of the screen or swipe in from the right edge.
When the Windows® charms appear, click or touch the
Search ( ) charm and, in the Search field, type
Registration. In the list that appears, click or touch
Registration and complete the registration process.
Failure to complete Product Registration will not diminish
your rights under the Toshiba Standard Limited Warranty.
NOTE
To register online, an Internet connection is required.
To Shut down your device
1
From the Start or Desktop screen, move your pointer to
the upper-right corner of the screen or swipe in from the
right edge.
2
When the Windows® charms appear, click or touch the
Settings ( ) charm.
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Getting Started
To Restart your device
35
Pressing the power button before shutting down the
Windows® operating system could cause you to lose
your work. Make sure the system indicator panel’s
storage drive light and the drive in-use light are off. If you
turn off the power while a disk/disc is being accessed,
you may lose data or damage the disk/disc and/or drive.
3
In the lower right of the screen click or touch the Power
(
) icon.
Shut down option
Power
(Sample Image) Shut down
4
Highlight Shut down while holding the Shift key, and
then click or touch the Shut down option.
The device closes all open applications, shuts down the
operating system, and then turns off.
To Restart your device
1
From the Start or Desktop screen, move your pointer to
the upper-right corner of the screen or swipe in from the
right edge.
2
3
When the Windows® charms appear, click or touch the
Settings ( ) charm.
In the lower right of the screen click or touch the Power
(
) icon.
Restart option
Power
(Sample Image) Restart
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Getting Started
To place your device in Sleep mode
36
4
Highlight Restart, and then click or touch the Restart
option.
The device closes all open applications, and restarts the
operating system.
To place your device in Sleep mode
1
From the Start or Desktop screen, move your pointer to
the upper-right corner of the screen or swipe in from the
right edge.
2
When the Windows® charms appear, click or touch the
Settings ( ) charm.
If you power down using the Sleep command and the
battery discharges fully, your unsaved information will be
lost. Be sure to save your work first.
3
In the lower right of the screen click or touch the Power
(
) icon.
Sleep option
Power
(Sample Image) Sleep
4
Highlight Sleep, and then click or touch the Sleep
option.
Sleep mode saves the current state of the device to
memory so that, when you restart the device, you can
continue working from where you left off.
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Adding optional external devices
37
Adding optional external devices
NOTE
Before adding external devices, Toshiba recommends
on page 33.
After starting your device for the first time you may want to:
❖
Connect external devices (see “Connecting an external
device” on page 52)
❖
Connect an external monitor (see “Using external
display devices” on page 53)
Adding memory
Your computer comes with enough memory to run most of
today’s popular applications. Toshiba will not be responsible
for any product damage, data loss, service or part
replacement made necessary by improper installation of a
memory module.
Recovering the Internal Storage Drive
your internal storage drive if necessary.
The following internal storage drive recovery options are
available:
Recovery option Description
Creating recovery
media
This option allows you to create the recovery
media you will use to restore your device.
Restoring from
recovery media
This option allows you to restore your system from
the recovery media you created.
Refresh your PC
(with user’s data)
This option allows you to refresh your system
without losing your data.
See “Refresh your PC (with user’s data)” on
page 42.
Reset your PC
This option allows you to remove all data from your
system and reinstall Windows®.
See “Reset your PC” on page 44.
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Getting Started
Recovering the Internal Storage Drive
38
A recovery image of your device is stored on the internal
storage drive, and the image can be restored by running the
recovery utilities directly from your internal storage drive as
recovery files on your internal storage drive become
corrupted or are deleted, you can restore your system from
your recovery media. Also, if your original internal storage
drive fails, you can restore your system to a new internal
storage drive from your recovery media. It is strongly
recommended that you create recovery media before using
your system for the first time. See “Creating recovery media”
on page 38 and “Restoring from recovery media” on
page 41.
NOTE
❖ During the recovery process your device must be
connected to an external power source via the AC
❖ When you restore your system, only the operating
system files, applications, and drivers originally
shipped with the device are restored. Any files that
you created are not restored during this process. Be
sure to separately save the files you have created to
external media using Windows® or another backup
program. For more information, see “Backing up your
work” on page 65.
Creating recovery media
NOTE
To purchase an optional external writable optical disc
drive for creating recovery DVDs, please visit the Toshiba
web site at accessories.toshiba.com
It is strongly recommended that you create recovery media.
If the recovery files on your internal storage drive become
corrupted or are deleted, you can restore your system from
your recovery media. Also, if your original internal storage
drive fails, you can restore your system to a new internal
storage drive from your recovery media.
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Getting Started
Recovering the Internal Storage Drive
39
During the recovery process your device must be
connected to an external power source via the AC
adaptor.
NOTE
NOTE
When you create recovery media, only the operating
system files, applications, and drivers originally shipped
with the device are backed up to the external media and
can be restored from this media. Any files that you
created are not backed up on the recovery media. You
will need to separately back up the files you created; for
more information, see “Backing up your work” on
page 65.
When you create recovery media, the system will prompt you
to insert several blank DVDs or connect one or more USB
flash drives of a certain minimum capacity to your device.
The amount of space required for storing the recovery files
varies by device model. Follow the procedure below to
determine how much space you will need for storing your
system’s recovery files.
To create recovery media:
1
From the Start screen begin typing Recovery Media
Creator and click or touch your selection. If you are in
the Desktop, move your pointer to the upper-right corner
of the screen or swipe in from the right edge. When the
Windows® charms appear click or touch the Search (
charm and, in the Search field, type Recovery Media
Creator. In the list that appears, click or touch your
selection.
)
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Getting Started
Recovering the Internal Storage Drive
40
The TOSHIBA Recovery Media Creator dialog box
displays.
(Sample Image) TOSHIBA Recovery Media Creator dialog box
2
Select DVD or USB Flash from the drop-down list,
depending on the type of external media you want to
use.
3
Check the “Information” area of the dialog box to
determine the number of DVDs you will need and/or the
minimum amount of storage space required for copying
your system’s recovery files to USB flash drive(s).
4
Do one of the following:
❖ If you are copying files to DVD, insert a blank DVD
into the optical disc drive.
❖ If you are copying files to a USB flash drive, connect
a USB flash drive of the required minimum capacity
(as specified in the TOSHIBA Recovery Media
Creator utility) to your device.
All information stored on your DVDs or USB flash drive(s)
will be erased during the process of creating the recovery
media. Be sure to save the information stored on your
external media to another storage device before
executing this procedure, or use blank media.
5
6
Click or touch the Create button in the TOSHIBA
Recovery Media Creator utility dialog box.
Follow the on-screen prompts to complete the copy
process.
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Getting Started
Recovering the Internal Storage Drive
41
If you are copying the recovery files to DVDs, be sure to
label each DVD in the set sequentially (for example, “1 of
3,” “2 of 3,” etc.), so that you will know in which order to
insert the discs during recovery.
NOTE
For information on using the Recovery media you have
recovery media” on page 41.
Restoring from recovery media
The recovery process deletes information stored on the
internal storage drive. Be sure to save your work to
external media before executing the recovery (see
“Backing up your work” on page 65).
During the recovery process your device must be
connected to an external power source via the AC
adaptor.
NOTE
If you have created recovery media for your system, you can
restore your system from such media, if necessary. For
example, if your original internal storage drive fails, you can
restore your system to a new internal storage drive from your
recovery media. For instructions on creating recovery media,
see “Creating recovery media” on page 38.
When you restore your system, only the operating
system files, applications, and drivers originally shipped
with the device are restored. Any files that you created
are not restored during this process. Be sure to
separately save the files you have created to external
media using Windows® or another backup program. For
more information, see “Backing up your work” on
page 65.
NOTE
To recover your internal storage drive from recovery media:
1
2
Make sure your device is turned off.
Do one of the following:
❖ If your recovery files are on DVDs, insert the first
recovery DVD into your optical disc drive.
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Getting Started
Recovering the Internal Storage Drive
42
❖ If your recovery files are on a USB flash drive,
connect the USB flash drive to your device.
3
Turn on your device while pressing the F12 key on your
keyboard.
The Boot menu displays.
4
5
Using the arrow keys, select the DVD option or the USB
Flash option, depending on which type of media you are
using, and then press the ENTER key.
A warning screen appears, stating that when the
recovery is executed all data on your internal storage
drive will be deleted and rewritten. Click or touch Yes to
continue.
6
Follow the on-screen instructions to complete the
recovery process.
When the process is complete, a message displays
indicating that the drive has been recovered.
7
Click or touch Finish to restart the device.
Refresh your PC (with user’s data)
Using “Refresh your PC” recovers your internal storage
drive to factory default state and attempts to save your
data. Toshiba does not guarantee successful data back-
up. Please make a complete back up of your data to
external media before executing the recovery. For more
information, see “Backing up your work” on page 65.
During the recovery process your device must be
connected to an external power source via the AC
adaptor.
NOTE
You can recover the factory default software (refresh your
PC), while the device will attempt to back up your data using
the utilities stored on your device’s internal storage drive:
TECHNICAL NOTE: Your data will be copied into the
backup folder. All of the data will be moved to this folder
during the recovery process, however the current
directory structure will be retained.
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Getting Started
Recovering the Internal Storage Drive
43
1
From the Start or Desktop screen, move your pointer to
the upper-right corner of the screen or swipe in from the
right edge.
2
3
When the Windows® charms appear click or touch the
Settings ( ) charm.
Click or touch Change PC Settings.
The PC settings window appears.
(Sample Image) PC settings screen
4
5
Click or touch General.
Scroll down to “Refresh your PC without affecting your
files,” and click or touch Get Started.
The “Refresh your PC” screen appears.
(Sample Image) Refresh your PC screen
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Getting Started
Recovering the Internal Storage Drive
44
Toshiba does not guarantee successful data back up. Be
sure to save your work to external media before
executing the recovery (see “Backing up your work” on
page 65).
6
Click or touch the Next button to begin.
The “Ready to refresh your PC” screen appears.
(Sample Image) Ready to refresh your PC screen
You will be prompted to refresh your system.
7
8
Click or touch the Refresh button.
Your system will restart.
The “Refreshing your PC” window appears. When the
process is complete your system will reboot your
Windows® operating system.
Reset your PC
The recovery process deletes information stored on the
internal storage drive. Be sure to save your work to
external media before executing the recovery (see
“Backing up your work” on page 65).
During the recovery process your device be must
connected to an external power source via the AC
adaptor.
NOTE
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Getting Started
Recovering the Internal Storage Drive
45
1
From the Start or Desktop screen, move your pointer to
the upper-right corner of the screen or swipe in from the
right edge.
2
3
When the Windows® charms appear click or touch the
Settings ( ) charm.
Click or touch Change PC Settings.
The PC settings window appears.
(Sample Image) PC settings screen
4
5
Click or touch General.
Scroll down to “Remove everything and reinstall
Windows,” and click or touch Get Started.
The “Reset your PC” screen appears.
(Sample Image) Reset your PC screen
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Getting Started
Recovering the Internal Storage Drive
46
6
Click or touch the Next button.
The “Do you want to fully clean your drive?” screen
appears.
(Sample Image) Do you want to fully clean your drive screen
7
Select one of the following options:
❖ Just remove my files
❖ Fully clean the drive
The “Ready to reset your PC” screen appears.
(Sample Image) Ready to reset your PC screen
8
Click or touch the Reset button.
The “Resetting your PC” window appears. When the
process is complete your system will reboot your
Windows® operating system.
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Getting Started
Recovering the Internal Storage Drive
47
Selecting the “Fully clean the drive” option may take
several hours.
NOTE
Installing drivers and applications
The TOSHIBA Application Installer allows you to reinstall the
drivers and applications that were originally bundled with
your device.
To reinstall drivers and applications:
1
From the Start screen begin typing TOSHIBA
Application Installer and click or touch your selection.
If you are in the Desktop, move your pointer to the
upper-right corner of the screen or swipe in from the
right edge. When the Windows® charms appear click or
touch the Search ( ) charm and, in the Search field,
type TOSHIBA Application Installer. In the list that
appears, click or touch your selection.
Search field
2
3
4
5
Click or touch Next.
Click or touch the item you want to install.
Click or touch Install.
Follow the on-screen prompts to complete the
installation process, see “TOSHIBA Application Installer”
on page 103.
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Getting Started
Using the TOSHIBA Dual Pointing Device
48
Using the TOSHIBA Dual Pointing Device
AccuPoint® II pointing device
AccuPoint® II
primary button
AccuPoint® II secondary
button
Touch pad
Touch pad primary
button
Touch pad secondary button
(Sample Illustration) TOSHIBA Dual Pointing Device buttons
AccuPoint® II pointing device—Moves the cursor and
selects items on the screen.
To move the cursor, gently push the pointing device in the
direction you want the cursor to move. Pushing harder on
the pointing device moves the cursor faster.
AccuPoint® II Primary button—Performs the same
function as the left button on a mouse.
When a step instructs you to click or choose an item, move
the cursor to the item, then press and release the primary
button. To double-click, press the primary button twice in
rapid succession.
AccuPoint® II Secondary button—Performs the same
function as the right button on a mouse.
For more information, see “Disabling or enabling the Dual
Point” on page 132
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Getting Started
Using the TOSHIBA Dual Pointing Device
49
Using the touch pad
NOTE
Some of the touch pad operations described in this
section are only supported in certain applications, and
only on certain models.
NOTE
The touch pad driver is pre-installed on your device. If
this driver is removed, the touch pad and touch pad
buttons will not work. You will need to reinstall the touch
pad driver using the TOSHIBA Application Installer. For
more information, see “TOSHIBA Application Installer”
on page 103.
NOTE
The touch pad will not work in DOS, BIOS setup, or the
recovery menu.
You can use the touch pad (the small, touch-sensitive area in
front of the keyboard) and the adjacent control buttons to:
❖
❖
❖
❖
❖
❖
Move the pointer on the screen
Select an item on the screen
Open or activate an item on the screen
Scroll through a document or information
Zoom in for a close-up view
Zoom out to see more information at once
AccuPoint® II
primary and
secondarycontrol
buttons
eco utility® button
Touch pad
Touch pad
ON/OFF button
Primary control button
Secondary control button
(Sample Illustration) The touch pad and associated control
buttons
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Getting Started
Using the TOSHIBA Dual Pointing Device
50
Refer to the table below for specific instructions on
performing each operation.
NOTE
The pointer is the icon (usually an arrow) that moves on
the screen when you slide your finger across the touch
pad or move a mouse connected to your device.
To:
Do the following:
Example:
Move the on-
Slide your finger across the touch
screen pointer pad in the direction you want to
move the pointer.
To move the pointer a longer
distance, slide your finger several
times across the touch pad in the
preferred direction.
(Sample Illustration)
Pointer moves to the
right
Select an item 1 Move the pointer to the item
you want to select.
2 Do one of the following:
❖ Tap the touch pad once
OR
(Sample Illustration)
Tap once to select
❖ Press and release the
primary (left-hand)
control button
Open or
activate an item
1 Move the pointer to the item
you want to open/activate.
2 Do one of the following:
❖ Tap the touch pad twice
in rapid succession
OR
(Sample Illustration)
Tap twice to open
❖ Press and release the
primary control button
twice in rapid
succession
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Getting Started
Using the TOSHIBA Dual Pointing Device
51
To:
Do the following:
Example:
Right-click an 1 Move the pointer to the item
you want to right-click.
item
2 Press and release the
secondary control button.
This feature varies by program.
Check your program
documentation for specific
instructions on right-clicking.
(Sample Illustration)
Click the secondary
(right-hand) control
button
Scroll vertically Slide two fingers along the right
edge of the touch pad in the
direction you want to scroll.
Repeat to scroll a longer
distance.
(Sample Illustration)
Vertical scrolling active
area
Scroll
horizontally
Slide two fingers along the
bottom edge of the touch pad in
the direction you want to scroll.
Repeat to scroll a longer
distance.
(Sample Illustration)
Horizontal scrolling active
area
Zoom in/out
To zoom in:
❖ Place two fingers close
together on the touch
pad and then slide them
apart.
To zoom out:
(Sample Illustration)
Zooming in
❖ Place two fingers
slightly apart on the
touch pad and then
slide them together.
(Sample Illustration)
Zooming out
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Getting Started
Connecting an external device
52
Adjusting touch pad settings
While you are typing, the on-screen pointer may seem to
move or jump around “by itself” to random locations on the
screen. The on-screen pointer may also seem to
automatically select text, click buttons, and activate other
user interface elements. For help with these problems, try
one or more of the following:
❖
Try adjusting your typing technique to avoid accidental
brushing the touch pad with the heel of your hand as you
type. Also, accidental light touches or taps on the touch
pad may select an item or text on the screen, and
potentially the item or text may be replaced by the next
character you type.
❖
❖
Temporarily disable the touch pad, so that it does not
respond to touch or button presses while you type. See
“Disabling or enabling the touch pad” on page 52.
Adjust the sensitivity of the touch pad, so that it is less
responsive to accidental light taps and lighter finger
pressure.
NOTE
Touch pad setting options vary by device model. The
Properties option of the Windows Control Panel. For
Disabling or enabling the touch pad
The touch pad is enabled by default. To enable/disable the
touch pad, press F5. For more information, see “Disabling or
enabling the Dual Point” on page 132.
Connecting an external device
NOTE
Depending on your system, some models may include
USB 3.0 port(s). To distinguish these ports, please look
for the blue inset within the USB 3.0 port (if available).
You can easily attach an external device to your device.
To do this:
1
Read the directions that came with the external device
to see if you first need to install new software.
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Getting Started
Using external display devices
53
2
3
4
Connect the external device’s video or USB cable to the
port on your device and to the external device.
Connect the external device’s power cable to a live
electrical outlet (if applicable).
Turn on the external device (if applicable).
Your device may automatically detect the external
device.
Using external display devices
Your device comes with a built-in display, but you can also
connect the following types of external display devices to
the video ports described below:
NOTE
To locate your HDMI™, Micro HDMI™, or RGB port,
please refer to your Quick Start document.
❖
❖
An HDMI™-compatible television or external display
device via the HDMI™ Out port
An external monitor or projector via the RGB (monitor)
port
RGB (monitor) port
on keyboard dock
HDMI™ Out port on keyboard dock
Micro HDMI™ port on display panel
(Sample Illustration) Video ports
Selecting video cables
To connect a device to the HDMI™ or Micro HDMI™ ports,
you must purchase the appropriate cable.
Connecting an HDMI™-compatible television or
display device
To connect an HDMI™-compatible television or display
device:
❖
Connect one end of the cable (not included with your
device) to the HDMI™/Micro HDMI™ Out port on the
side of your device, and then connect the other end of
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Getting Started
Using external display devices
54
the cable to your television or display device. Refer to
the manual that came with the television or display
device for more information.
Your device should automatically detect the external
display device.
Connecting an external monitor or projector
You can easily attach an external monitor or projector to your
device if you need a larger screen.
To do this:
1
2
3
4
Read the directions that came with the monitor to see if
you first need to install new software.
Connect the monitor’s video cable to the RGB (monitor)
or HDMI™ port on the back of the keyboard dock.
Connect the device’s power cable to a live electrical
outlet.
Turn on the external device.
Your device will automatically detect the external display
device.
NOTE
You can change the display settings by pressing the
(
) + P keys, or by configuring the display properties
settings.
Directing the display output when your device is
attached to the keyboard dock
Once you have connected an external display device, you
can choose to use the internal display only, the external
device only, or both simultaneously.
NOTE
Some modes are only available with the appropriate
device attached and turned on.
The quickest way to change the display output settings is to
use the ( ) + P keys:
Press the ( ) + P keys repeatedly until the setting you want
takes effect. Briefly pause each time you press the ( ) + P
keys to allow time for the display to change.
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Getting Started
Using external display devices
55
This cycles through the settings in the following order (the
last two options are available if an external monitor is
connected):
❖
❖
❖
❖
PC screen only
Duplicate
Extend
Second screen only
(Sample Image) Display options window
NOTE
The ( ) + P keys navigate through the options without
activating a selection. Press ENTER to activate a
selection.
NOTE
You may also use Fn+F5, and then press ENTER to
activate a selection.
Directing the display output when your device is
in tablet mode
You can select the display output using the following steps:
1
From the Start or Desktop screen, move your pointer
over the upper or lower right corner of the screen or
swipe in from the right edge.
2
When the Windows® charms appear, select
Devices ( ).
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Getting Started
Customizing your device’s settings
56
3
Select Second screen ( ).
(Sample Image) Display options window
Select the desired display setting.
4
Adjusting the quality of the external display
To obtain the best picture quality from your television (or
other video display device), you may need to adjust the
video settings. See the video device documentation for
additional configuration steps.
Customizing your device’s settings
There are several ways in which you can customize your
device to suit your particular requirements. You can go into
your device settings to make adjustments to your device to
suit your needs.
From the Start or Desktop screen, move your pointer to the
upper-right corner of the screen or swipe in from the right
Settings ( ) charm, and then click or touch Change PC
Settings. Then choose a category you wish to change.
Refer to your operating system documentation or Help and
Support for details.
You may also wish to customize your power usage settings.
For more information, see “Power Plans” on page 75. There
are additional custom settings you can choose. See
“Utilities” on page 91.
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Getting Started
Caring for your device
57
Caring for your device
This section gives tips on cleaning and moving your device.
For information about taking care of your device’s battery,
see “Taking care of your battery” on page 77.
NOTE
Please handle your device carefully to avoid scratching or
damaging the surface.
Cleaning the device
Keep liquids, including cleaning fluid, out of the device’s
keyboard, speaker, and other openings. Never spray
cleaner directly onto the device and/or display. Never use
harsh or caustic chemical products to clean the device.
To keep your device clean, gently wipe the display panel and
exterior case with a lightly dampened cloth.
Moving the device
Before moving your device, even across the room, make
sure all drive activity has ended (the internal storage drive
and optical disc drive indicator lights stop glowing) and all
external peripheral cables are disconnected.
Do not pick up the device by its display panel or by the
back. Doing so could damage the system.
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Chapter 2
Learning the Basics
This chapter gives some computing tips and provides
important information about basic features.
Computing tips
❖
Save your work frequently.
Your work stays in the device’s temporary memory until
you save it to the internal storage drive. If the network
you are using goes down and you must restart your
device to reconnect, or your battery runs out of charge
while you are working, you will lose all work since you
last saved.
See “Saving your work” on page 65 for further
information.
HINT: Some programs have an automatic save feature
that can be activated. This feature saves your file to the
internal storage drive at preset intervals. See your
software documentation for details.
58
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Learning the Basics
59
Computing tips
❖
Label the backup copies clearly and store them in a safe
place.
It is easy to put off backing up because it takes time.
However, if your internal storage drive suddenly fails, you
will lose all the data on it unless you have a separate
backup copy. For more information, see “Data and
system configuration backup in the Windows®
operating system” on page 123.
❖
❖
Use Error-checking and Disk Defragmenter regularly to
check and optimize disk space and improve
performance.
Scan all new files for viruses.
This precaution is especially important for files you
receive via external media, email, or download from the
Internet.
❖
❖
Take frequent breaks to avoid repetitive-motion injuries
and eyestrain.
Do not turn off the device if a drive indicator light
indicates a drive is active.
Turning off the device while it is reading from or writing
to a disk may damage the disk, the drive, or both.
The Windows® operating system records information,
such as your desktop setup, during its shutdown
procedure. If you do not let the Windows® operating
system shut down normally, details such as new icon
positions may be lost.
NOTE
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Learning the Basics
Attaching and detaching the keyboard
60
Attaching and detaching the keyboard
To attach the keyboard:
❖
Align the guides on the keyboard bracket to the guide
points at the bottom edge of the tablet and gently press
the tablet straight down into the bracket until it clicks in
place. When the keyboard is properly attached, the
Windows® button is at the center of the bracket.
Release button
Eject button
(Sample Image) Attaching the keyboard
To detach the keyboard:
1
Press the Eject button located at the upper-right of the
keyboard.
2
When the Eject keyboard icon appears in the task bar,
slide the release button on the bracket to the left while
gently pulling the tablet straight out of the bracket. Be
sure to firmly hold down the keyboard while pulling the
tablet from the bracket.
NOTE
NOTE
When you rotate the device from portrait to landscape (or
vice versa), the screen orientation automatically changes
according to the rotation angle. To lock the screen so that
it does not rotate automatically, orient the device in the
desired screen rotation (portrait or landscape) and press
the Rotation lock button.
To locate the Rotation lock button please refer to the
Quick Start document.
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Learning the Basics
61
Using the keyboard
Using the keyboard
Your device’s keyboard dock contains character keys,
control keys, function keys, and special Windows® keys.
(Sample Illustration) Keyboard
Function keys
The function keys (not to be confused with the Fn key) are
the 12 keys at the top of the keyboard.
(Sample Illustration) Function keys
F1 through F12 are called function keys because they
execute programmed functions when pressed. Used in
combination with the Fn key, function keys marked with
icons execute specific functions on the device. For example,
F9 turns the touch pad ON/OFF. For more information, see
“TOSHIBA Function Keys” on page 129.
Special Windows® keys
Windows® key
Application key
(Sample Illustration) Special Windows® keys
Your device’s keyboard has one key and one button that
have special functions in Windows®:
❖ Windows® key—Toggles between the Desktop screen
and the last app opened on the Start screen. For more
information refer to Help & Support, or see “Exploring
the Start screen” on page 80
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Learning the Basics
Backlit keyboard dock
62
❖ Application key—Has a similar function as the
secondary mouse button
Backlit keyboard dock
Your keyboard may have a backlight illumination feature. If
the keyboard backlight setting is set to Auto, the backlight
turns on when you type on the keyboard and turns off after a
certain interval when you stop typing. You can modify the
time-out interval or change the keyboard backlight setting to
always on or always off.
Touch screen
NOTE
Your device may come with a digitizer feature, enabling
direct interaction with display, apps, and programs.
Your device comes with a touch screen, enabling direct
interaction with displayed apps and programs through
simple or multi-touch gestures.
Touch screen navigation
Use your finger to manipulate the on-screen icons, buttons,
menu items, and other items on the touch screen. You can
also change the screen’s orientation.
The screen is made of glass so avoid contact with sharp,
rough, or abrasive objects or substances as screen may
break or scratch if not handled properly. If you see a
crack in the glass, discontinue use of the device to avoid
injury.
Touch—Touch to activate items displayed on the screen,
such as app and setting icons or on-screen buttons. Touch
to type using the keyboard.
Touch & hold—Touch and hold an item on the screen by
touching and holding the item in place until an action occurs.
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Learning the Basics
63
Mouse properties
Drag—Touch and hold an item for a moment and then,
without lifting your finger, move the item until you reach the
target position. For example, drag items on any app screen
to reposition them.
Swipe or slide—To swipe or slide, quickly move your finger
across the surface of the screen without pausing. For
example, swipe your finger to the left from the right edge of
the screen to display the Windows® charms.
Double-tap—Tap quickly twice to zoom in. For example,
double-tap a section of a Web page to zoom in on that
section. Double-tap again to zoom out.
Pinch—In some apps (such as Maps and Games), you can
zoom in and out by placing two fingers on the screen at once
and pinching them together (to zoom out) or spreading them
apart (to zoom in).
Rotate—Place two or more fingers on an item and rotate
your hand. The item rotates in the direction you turn your
hand. (Not functional in all apps).
Mouse properties
NOTE
These mouse properties only apply to the touch pad and
touch pad buttons.
Mouse properties allow you to change your pointing device
or mouse settings.
To access Mouse properties:
1
Move your pointer to the upper-right corner of the screen
or swipe in from the right edge. When the Windows®
charms appear click or touch the Search ( ) charm,
click or touch Settings and, in the Search field, type
Mouse. In the list that appears, click or touch your
selection.
The Mouse Properties screen appears.
You may change some of the settings in the following
categories:
❖ Buttons
❖ Pointers
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Learning the Basics
Starting an app
64
❖ Pointer Options
❖ Wheel
❖ Hardware
❖ Device Settings
You may see additional categories depending on your
particular pointing device.
2
Adjust the settings as desired, and then click or touch
OK.
Starting an app
To Start an app on the Start screen, move your pointer over
the appropriate tile and click or touch to open.
To Start an app from the Desktop, move your pointer to the
upper-right corner of the screen or swipe in from the right
edge. When the Windows® charms slide out from the right,
click or touch the Start ( ) charm.
Starting an app from the Start screen
To Start an app on the Start screen, move your pointer over
the appropriate tile and click or touch to open, or swipe your
finger to the left from the right edge of the screen.
To Start an app using the Search function, move your pointer
to the upper-right corner of the screen or swipe in from the
right edge. When the Windows® charms slide out from the
right, click or touch the Search ( ) charm. The apps screen
appears with the available system apps to choose from or
you can enter your search in the search field.
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Learning the Basics
65
Saving your work
Below is an example using the Search field to start an app:
1
Move your pointer to the upper-right corner of the screen
or swipe in from the right edge. When the Windows®
charms appear click or touch the Search ( ) charm.
(Sample Image) Searching for apps
2
Start typing the app’s name in the Search field.
As you type, all matching files and apps are displayed.
Click or touch the app you wish to open.
3
Saving your work
Before you turn off the device using the Shut down
command, save your work on the internal storage drive,
external media, flash media, or optical disc. This is one of
the most important rules of computing.
Many applications offer a feature that saves documents at
regular intervals. Check your program’s documentation to
see if it has an automatic save feature.
to your device. You can back up your files to different types
of media such as CDs, DVDs, external storage media, or to a
network, if available.
To back up several files at one time, use the Microsoft®
Windows® file recovery program preinstalled on the device’s
internal storage drive. Also see “Backing up your data or
your entire device with the Windows® operating system” on
page 125.
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Learning the Basics
Toshiba’s online resources
66
HINT: Backing up all the files on your internal storage
drive may take a considerable amount of time and
multiple CDs/DVDs. You may prefer to use a high-
capacity file recovery system, such as an external hard
drive.
Toshiba’s online resources
Toshiba maintains a number of online sites to which you can
connect. These sites provide information about Toshiba
products, give help with technical questions and keep you
up to date with future upgrades. For more information, see
“Contacting Toshiba” on page 127.
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Chapter 3
Mobile Computing
This chapter covers all aspects of using your device while
traveling.
Toshiba’s energy-saver design
Your device enters a low-power suspension mode when it is
not being used, thereby conserving energy and saving
money in the process. It has a number of other features that
enhance its energy efficiency.
Many of these energy-saving features have been preset by
Toshiba. We recommend you leave these features active,
allowing your device to operate at its maximum energy
efficiency, so that you can use it for longer periods while
traveling.
Running the device on battery power
The device contains a Lithium-Ion (Li-Ion) battery that
provides power when you are away from an AC outlet. You
can recharge it many times.
67
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Mobile Computing
Running the device on battery power
68
Battery Notice
Battery life rating is for comparison purposes only, and does
not indicate the battery life that will be obtained by any
individual user. Actual battery life may vary considerably
from specifications depending on product model,
configuration, applications, power management settings and
features utilized, as well as the natural performance
variations produced by the design of individual components.
The battery life rating is only achieved on the select models
and configurations tested by Toshiba under the specific test
settings at the time of publication and is not an estimate of a
system’s battery life under any conditions other than the
specific test settings.
Recharge time varies depending on usage. Battery may not
charge while the device is consuming full power. After a
period of time, the battery will lose its ability to perform at
normal for all batteries.
To ensure that the battery maintains its maximum capacity,
operate the device on battery power at least once a month.
The Lithium-Ion battery has no memory effect so it is not
necessary to let the battery fully discharge each time.
However, for better accuracy of the battery meter, it is helpful
to fully discharge the battery periodically. Please see
“Maintaining your battery” on page 78 for procedures. If the
device is continuously operated on AC power, either through
an AC adaptor or a port replicator (if applicable to your
system), for an extended period (more than a month), the
battery may fail to retain a charge. This may shorten the life
of the battery, and may cause the battery meter to be
inaccurate.
NOTE
For best performance when playing streaming media
(especially streaming video), either power the device from
its AC adaptor, or set up a power plan that keeps the
device running at full performance even when powered
from its battery. For more information about Windows®
power plans, see “Power Plans” on page 75.
The device also has an internal real-time-clock (RTC) battery.
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Mobile Computing
69
Charging batteries
The RTC battery powers the RTC memory that stores your
system configuration settings and the current time and date
information. It maintains this information for up to a month
while the device is turned off.
TECHNICAL NOTE: Depending on your system, the RTC
battery may only charge while the device is turned on.
Power management
Your device ships with the power management options
preset to a configuration that will provide the most stable
operating environment and optimum system performance for
both AC power and battery modes.
Changes to these settings may result in system
performance or stability issues. Users who are not
completely familiar with the power management
component of the system should use the preset
configuration. For assistance with setup changes,
contact Toshiba’s Customer Support Center.
Charging batteries
The battery needs to be charged before you can use it to
power the device.
Always use the AC adaptor specified by Toshiba. You
can order a Toshiba AC adaptor from Toshiba’s Web site
NOTE
Battery charge time may vary depending on the
applications, power management settings, and features
used.
Charging the main battery
The battery needs to be charged before you can use it to
power the device.
To charge the main battery, plug the device into a live
electrical outlet. The battery charges whether the device is
on or off.
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Mobile Computing
Charging batteries
70
TECHNICAL NOTE: The recharging of the battery may
not occur when your device is using all of the power
provided by the AC adaptor to run applications, features,
and devices. Your device's Power Options utility can be
used to select a power level setting that reduces the
power required for system operation and will allow the
battery to recharge.
The battery may not start charging immediately under the
following conditions:
❖
The battery is extremely hot or cold.
To ensure that the battery charges to its full capacity,
wait until it reaches room temperature (50 to 80 degrees
Fahrenheit, 10 to 26 degrees Celsius).
❖
The battery is almost completely discharged.
Leave the power connected and the battery should
begin charging after a few minutes.
HINT: Once the battery is fully charged, we recommend
that you periodically operate your device on battery
power until the battery discharges completely.
Please make a complete back up of your data to external
media before discharging the battery. For more
information, see “Backing up your work” on page 65
Charging the RTC battery
Your device has an internal real-time clock (RTC) battery. The
RTC battery powers the System Time Clock and BIOS
memory used to store your device’s configuration settings.
When fully charged, it maintains this information for up to a
month when the device is powered off.
The RTC battery may have become completely discharged
while your device was shipped, resulting in a CMOS error
message during startup. The error message may vary by
device model.
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Mobile Computing
Monitoring battery power
71
NOTE
Depending on your system, the RTC battery may only
charge while the device is turned on.
To recharge the RTC battery, plug the device into a live
electrical outlet and leave the device powered on for 24
hours.
NOTE
It is seldom necessary to charge the RTC battery
because it charges while the device is on. If the RTC
battery is low, the real-time clock and calendar may
display the incorrect time and date or stop working.
When Hibernation mode is enabled and the RTC battery
is completely discharged, a warning prompts you to reset
the real-time clock.
The device can be used while the RTC battery is being
charged, although the charging status of the RTC battery
cannot be monitored.
Monitoring battery power
The device’s main battery light gives you an indication of the
main battery’s current charge.
❖
Glows amber while the main battery is being charged
(AC adaptor connected)
❖
Glows white when the main battery is fully charged
NOTE
Battery life and charge time may vary, depending upon
power management settings, applications and features
used.
❖
Flashes amber when the main battery charge is low and
it is time to recharge the main battery or plug in the AC
adaptor
NOTE
If the AC power light flashes amber during charging,
either a battery pack is malfunctioning, or it is not
receiving correct input from the AC power supply.
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Monitoring battery power
72
HINT: Be careful not to confuse the battery light ( ), the
power light ( ), and the power button light.
When the power light or power button light flashes
amber, it indicates that the system is suspended (using
the Windows® operating system Sleep command).
ON/OFF button/light
AC power light/Battery light
System indicator lights
(Sample Illustration) Power and battery light locations
Determining remaining battery power
NOTE
Wait a few moments after turning on the device before
trying to monitor the remaining battery power. The device
needs this time to check the battery’s remaining capacity
and perform its calculations.
Move the pointer over the power icon in the notification area,
see “Finding your way around the desktop” on page 82 for
more information on the notification area. A pop-up message
displays the remaining battery power as a percentage.
With repeated discharges and recharges, the battery’s
capacity gradually decreases. A frequently used older
battery does not power the device for as long as a new
battery, even when both are fully charged.
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Monitoring battery power
73
TECHNICAL NOTE: The device drains the battery faster
at low temperatures. Check your remaining charge
frequently if you are working in temperatures below 50
degrees Fahrenheit.
The device calculates the remaining battery charge
based on your current rate of power use and other
factors such as the age of the battery.
What to do when the main battery runs low
When the main battery runs low you can:
❖
Plug the device into an external power source and
recharge the main battery
❖
Save your work and turn off the device
If you do not manage to do either of these things before the
main battery completely runs out of power, the device
automatically enters Hibernation mode and turns itself off.
Hibernation mode keeps track of where you were, so that
when you turn on the power again, you can continue where
you left off.
Setting battery notifications
You can set two notifications. Each notification can be set to
alert you when a specified percentage of remaining battery
power has been reached. You can also set the device to
enter Sleep mode or Hibernation mode or to completely shut
down when the notification goes off.
To change the default notification settings:
1
While on the desktop, click or touch the Battery (
icon in the notification area.
)
2
Click or touch More power options.
The Power Options window appears.
3
4
Click or touch Change plan settings under the power
plan to be customized.
The Edit Plan Settings window appears.
Click or touch Change advanced power settings.
The Advanced settings tab of the Power Options
window appears.
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Monitoring battery power
74
5
Double-click or touch Battery to display the battery
options.
(Sample Image) Advanced settings tab of Power Options screen
Configure the alarm settings to suit your needs.
6
Conserving battery power
How long a fully charged battery pack lasts when you are
using the device depends on a number of factors, such as:
❖
❖
How the device is configured
How much you use the internal storage drive, optical
disc drive, or other optional devices
❖
Where you are working, since operating time decreases
at low temperatures
There are various ways in which you can conserve power
and extend the operating time of your battery:
❖
Enable Sleep or Hibernation, which saves power when
you turn off the device and turn it back on again
❖
Use the Windows® power-saving option plans
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Monitoring battery power
75
These power-saving options control the way in which the
device is configured. By using them, you can increase the
length of time you can use the device before you need to
recharge the battery.
Microsoft® has combined these options into preset Power
Plans. Using one of these power plans lets you choose
between maximum power savings and peak system
performance. You may also set individual power-saving
options to suit your own needs.
The following sections describe how to choose a Power Plan
and discuss each power-saving option.
Power Plans
You can choose a predefined Power Plan or select your own
combination of power options.
To do this:
1
While on the desktop, click or touch the Battery (
icon in the notification area.
)
2
Click or touch More power options.
The Windows® Power Options window appears.
(Sample Image) Windows® Power Options window
3
4
Select an appropriate plan for your work environment or
create your own custom plan.
Click or touch Create a power plan in the left pane to
set up a new plan.
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Using the eco power plan
76
NOTE
To edit a plan or to edit advanced settings, continue to
the following steps.
5
6
Click or touch Change plan settings to choose the
plan you want to edit.
This screen allows you to change basic settings.
Click or touch Change advanced power settings to
access settings for battery notification levels, internal
storage drive power save time, etc.
You can click or touch the plus signs to expand each
item and to see what settings are available for each item.
7
Click or touch OK to save the plan changes you have
performed.
Depending on your model, the two power plans eco and
Balanced are satisfactory for most people and do not need
to be edited. The eco plan is the best used for maximum
battery time. The Balanced plan is a compromise between
battery time and performance.
Using the eco power plan
This device is equipped with the eco power plan. Operating
the device with this power plan enabled reduces electrical
power consumption by slightly lowering system
performance. For example, when this power plan is enabled,
the brightness of the display is reduced and the interval
before Sleep mode takes effect is shortened. To enable or
disable the eco power plan, see “Power Plans” on page 75.
The eco Utility® monitors your power savings from using the
eco power plan by tracking real-time power consumption
and accumulated savings over time. To learn how to access
the utility, see “eco Utility®” on page 92.
For more information on the eco power plan, see the Help
file in the eco Utility® window.
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Changing the main battery
77
Changing the main battery
When your main battery has run out of power, plug in the AC
adaptor.
If you find that a new battery is needed, contact the location
where you purchased the device for more information on
replacing the battery. Toshiba will not be responsible for any
product damage, data loss, service, or part replacement
made necessary by improper installation of a new battery.
If the device is leaking or its case is cracked, put on
protective gloves to handle it.
Taking care of your battery
The following sections offer tips on how to take care of your
battery and prolong its life.
Safety precautions
Always immediately turn the power off and disconnect the
power cable/cord plug from the plug socket and stop using
the device if you observe any of the following conditions:
❖ Offensive or unusual odor
❖ Excessive heat
❖ Discoloration
❖ Deformation, cracks, or leaks
❖ Smoke
❖ Other unusual events during use, such as abnormal
sound
Do not expose the device to fire. The battery could explode
Do not turn on the device’s power again until an authorized
Toshiba service provider has checked it for safety.
Continued use could cause a fire or rupture possibly
resulting in serious injury or device failure including but not
limited to the loss of data.
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Mobile Computing
Disposing of your device
78
Maintaining your battery
Fully discharging your battery pack will allow better accuracy
of the battery meter.
To fully discharge your battery pack:
❖
Periodically, disconnect the device from a power source
and operate it on battery power until the battery pack
fully discharges.
Disposing of your device
Never attempt to dispose of a computer by burning or by
throwing it into a fire, and never allow exposure to a
heating apparatus (e.g., microwave oven). Heat can
cause a computer to explode and/or release caustic
liquid, both which may possibly cause serious injury.
Discard this device in accordance with applicable laws and
regulations.
Disposal of this product may be regulated due to
environmental considerations. For disposal, reuse or
For more information, see “Device Recycling Information” on
page 18, or for complete information about Toshiba's
recycling programs and initiatives, please visit
Traveling tips
The environmental precautions listed in “Selecting a place to
work” on page 29, also apply while traveling.
❖
Never leave your device on a sunny ledge or in a place
where it could get wet or covered in dust.
❖
Always travel with the device in a carrying case. Toshiba
offers a choice of carrying cases for the device. They all
provide plenty of extra space for manuals, power cords,
and compact discs. Contact your authorized Toshiba
representative for more information or visit Toshiba’s
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Mobile Computing
79
Traveling tips
TECHNICAL NOTE: When traveling by air, you may be
required to pass your device through airport security
equipment. The X-ray equipment will not harm your
device.
NOTE
NOTE
Before using your device aboard an aircraft, make sure
the Wireless antenna is OFF (Airplane mode is ON) if your
device has wireless LAN capability.
To enable or disable wireless communication, use the
F12 key. For more information see “TOSHIBA Function
Keys” on page 129.
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Chapter 4
Exploring Your
Device’s Features
In this chapter, you will explore some of the special features
of your device.
Exploring the Start screen
The Start screen is the launching pad for everything you can
do in the Windows® operating system, providing new and
easy ways to access everything from your favorite apps and
Web sites to your contacts and other important information.
When you move your pointer to the upper-right corner of the
screen or swipe in from the right edge, a list of Windows®
charms will slide out from the right. These Windows® charms
perform various commands, including basics tasks like
turning off the power and advanced PC settings.
You can go to the Start screen by clicking or touching the
Start charm, see “Charms” on page 81. You can also use
the Windows® key ( ) on your keyboard or on the LCD
screen to go to the Start screen. For detailed information,
please refer to the Windows® Help and Support.
By clicking on or touching the Desktop tile from the Start
screen, you will find the Windows® settings and features you
are most familiar with.
80
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Exploring Your Device’s Features
81
Exploring the Start screen
For detailed information on the new Windows 8 functionality,
refer to the Windows® Help and Support.
App tiles
(Sample Image) Windows® Start screen
Charms
Use the Windows® charms to start apps, find documents,
set up system components, and perform most other
computing tasks.
By moving your pointer to the upper-right corner of the
screen or swiping in from the right edge your screen, you will
find a list of charms: Search, Share, Start, Devices and
Settings.
Search—This charm allows you to search for most anything
you need to locate on your device. It can help you find apps,
documents, photos, and your favorite music.
Share—This charm allows you to share music and photos
with your favorite social Web sites.
Start—This charm allows you to view all of the available
apps downloaded to your system.
Devices—This charm allows you to manage your hardware
devices.
Settings—This charm allows you to manage your system
settings.
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Exploring Your Device’s Features
Exploring the desktop
82
Tiles
Tiles can be accessed and launched from the Start screen.
Typical Start screen tiles are the Desktop tile and Mail tile, as
well as tiles representing all other applications downloaded
to your system.
Exploring the desktop
You can use its features to start applications, find
documents, set up system components, and perform most
other computing tasks.
HINT: The illustrated examples in this guide may appear
slightly different from the screens displayed by your
system. The differences are not significant and do not
indicate any change in the functionality of your system.
Finding your way around the desktop
Your device’s desktop includes several standard features:
icons, taskbar, notification area, notification, and
background pattern.
Icons
Notifications
Taskbar
Notification area
(Sample Image) Windows® Desktop screen
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83
Exploring the desktop
Icons
An icon represents a folder, file, or program that can be
quickly activated by double-clicking or touching the icon.
You can create a new desktop icon for any folder, file, or
program by dragging the element’s icon from its location in a
window to the desktop area.
You may see various icons displayed on your system
desktop, for example:
Recycle Bin—Holds files you have deleted. You may be able
to retrieve these files until you empty the Recycle Bin.
❖ TECHNICAL NOTE: If you delete a large number of
files or very large files from the internal storage drive,
there may be insufficient space available in the
Recycle Bin to hold these files. In this case,
Windows® will prompt you to either permanently
delete the file(s) or cancel the deletion.
❖ If you delete a file (of any size) from an external
media or flash media, it does not go into the
Recycle Bin. The file is permanently deleted.
❖ Permanently deleted files cannot be recovered from
the Recycle Bin.
For more information on the Recycle Bin, see
Windows® online Help.
NOTE
If you place the pointer over an icon, a popup description
of the file contents appears.
Your desktop may contain other icons depending on your
configuration. See Windows® online Help for more specific
information on each icon and how to use it.
Taskbar
Each time you open a program, a button associated with
that program appears on the taskbar. With some programs,
a button appears on the taskbar for each document or
window you open. You can use these buttons to quickly
switch between the programs or windows.
To make a program or window the currently active one, click
or touch the associated taskbar button.
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Exploring Your Device’s Features
84
Windows® Store
Notification area
The notification area displays icons of tasks or programs that
run continuously in the background and displays
notifications. To learn more about each task, position the
pointer over the icon for a few moments and a short
description of the task appears.
Typical tasks in the notification area are Current time, Power
usage mode, network connectivity status, and speaker
volume.
To activate a specific task, click or touch the appropriate
notification area icon.
Notifications
There are many types of notifications you can employ to help
you with the many tasks you perform every day.
User experience notifications can be set for toast, tile,
badge, and raw notifications.
Toast notifications—Designed for time-sensitive delivery
of personalized content, such as an instant message from a
friend.
Tile notifications—Used by applications that are not
currently running with an at-a-glance characteristic, giving
you a quick preview of the subject line of your latest email or
the current weather conditions.
Badge notifications—A specialized type of tile notification
(shown on the Start screen tile) using glyphs to indicate the
number of applications that have updates available or the
status of a running application.
Raw notifications—These run a background task on behalf
of an application while that application is not running in order
to make available the latest content, such as an online
newspaper.
Windows® Store
Although many applications will be pre-installed or built-in to
your device, you will also have the ability to download many
other applications with a touch or the click of your mouse.
In the Windows® Store you can search for and browse
thousands of apps, all grouped into easy to find categories.
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Exploring Your Device’s Features
85
Setting up for communications
Setting up for communications
To connect to the Internet you need:
❖
❖
A browser or communications program
An Internet Service Provider (ISP) or online service if you
plan to use the Internet
❖
A way to connect to the ISP (for example
Wi-Fi®/broadband connection, etc.)
Connect to the Internet
NOTE
Wireless connectivity and some features may require you
to purchase additional software, external
hardware or services. Availability of public wireless
LAN access points may be limited.
Follow the steps below to set up your Wireless connection.
1
Move your pointer to the upper-right corner of the screen
or swipe in from the right edge. When the Windows®
charms appear, click the Settings ( ) charm.
2
Click or touch the Wi-Fi ( ) icon.
The Networks screen appears.
Select your network.
3
4
5
6
Enter the network security key (if applicable).
Click or touch Next.
Your device should then be connected.
NOTE
To enable or disable wireless communication, use the
Keys” on page 129.
NOTE
When Airplane mode is OFF, the wireless indicator light
will be lit.
For help with common Wi-Fi® networking problems, see
“Wireless networking problems” on page 120.
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Exploring Your Device’s Features
Exploring audio features
86
Connecting your device to a network
You can connect your device to a network to increase its
capabilities and functionality.
Accessing a network
For specific information about connecting to the network,
consult your network administrator. Many hotels, airports,
and offices offer Wi-Fi® access.
Exploring audio features
You can use your device to record sounds using the device’s
internal microphones (available on certain models) or an
optional external microphone. You can listen to sound files or
audio CDs using the built-in speakers, headphones, or
external speakers.
Recording sounds
You may record sounds using the device’s internal
microphones or by connecting an optional external
microphone.
Using a microphone
NOTE
To locate your headphone/microphone jack, please refer
to your Quick Start document.
1
2
If you want to use an external microphone, connect it to
the device.
From the Start screen begin typing Sound Recorder
and click or touch your selection. If you are in the
Desktop, move your pointer to the upper-right corner of
the screen or swipe in from the right edge. When the
Windows® charms appear click or touch the Search (
charm and, in the Search field, type Sound Recorder.
)
Start Recording/Stop Recording button
(Sample Image) Sound Recorder screen
3
4
Click or touch the Start Recording button.
Speak normally into the microphone.
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Exploring Your Device’s Features
87
Exploring audio features
5
6
When you have finished recording, click or touch the
Stop Recording button.
The Save As dialog box appears.
To save the file, type a file name, and then click or touch
Save.
Using external speakers or headphones
NOTE
To locate your headphone/microphone jack, please refer
to your Quick Start document.
Your device is equipped with a full stereo sound system with
internal speakers. Instead of using the internal speakers, you
can connect headphones or a pair of external stereo
speakers.
Before putting on headphones to listen, turn the volume
down. Do not set the volume too high when using
headphones. Continuous exposure to loud sound can
harm your hearing.
TECHNICAL NOTE: When using amplified speakers, use
speakers that require an external power source. Other
types of speakers will be inadequate to produce sound
from the device.
To play back sound files through external speakers or
headphones:
1
2
Locate the headphone/microphone jack on the device.
Using any necessary adapters, plug the cable from the
headphones or external speakers into the
headphone/microphone jack.
The headphone/microphone jack requires a 16-ohm
stereo mini connector.
To adjust the volume:
❖
For external speakers, use the volume controls on each
speaker.
❖
For headphones, use the device’s volume control.
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Exploring Your Device’s Features
Using the Web Camera
88
Using the Web Camera
Your device comes with two built-in Web Cameras. With
these Web Cameras you can do the following:
❖
❖
Take pictures and record videos with your device
Chat with others and have them see you while using
instant messaging (IM) programs
❖
Have video conference calls
NOTE
To email, instant message or video conference, you must
be connected to the Internet.
To access the Web Camera, on the Start screen click or
touch the Camera tile. The Web Camera indicator light
glows when the Web Camera is active.
You can switch between the cameras within the Camera
application by selecting Change camera.
NOTE
When the Web camera is not active the indicator light is
off.
Using the Memory card reader
The Memory card reader supports the use of Secure
Digital™ (SD™, SDHC™, SDXC™), miniSD™, microSD™, or
MultiMediaCard® (MMC®) media. These media can be used
with a variety of digital products: digital music players,
cellular phones, PDAs, digital cameras, digital video
camcorders, etc.
To use a microSD™ or miniSD™ Card, an SD™ adapter
is required.
The Memory card reader may also support other types of
media.
NOTE
Do not use the Copy Disk function for this type of media.
To copy data from one media to another, use the drag-
and-drop feature of the Windows® operating system.
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Exploring Your Device’s Features
89
Using the Memory card reader
Inserting memory media
NOTE
To locate your Memory card reader, please refer to your
Quick Start document.
The following instructions apply to all types of supported
media devices.
1
Turn the media so that the contacts (metal areas) are
face down.
2
Push the media into the adapter until it stops.
(Sample Illustration) Inserting memory media
When inserting memory media, do not touch the metal
contacts. You could expose the storage area to static
electricity, which can destroy data.
NOTE
Always remove memory media when not in use.
Removing memory media
1
If you are not currently on the Desktop, choose the
Desktop tile on the Start screen, otherwise skip to step 2.
2
Prepare the card for removal by clicking on or touching
the Show hidden icons button ( ), if necessary, in the
notification area and then selecting the Safely Remove
Hardware and Eject Media icon.
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Exploring Your Device’s Features
Using the Memory card reader
90
3
Highlight, and then click or touch the item you would like
to eject.
If the system is unable to prepare the media for safe
removal, a message will tell you to try again later. If the
media can be removed now, the system displays Safe
to Remove Hardware.
If the device has a spring-loaded adapter slot, see step
4; otherwise, skip to step 5.
4
5
Gently press the card inward to release it.
The card pops out slightly.
Grasp the card and pull it straight out.
(Sample Illustration) Removing memory media
Do not remove memory media while data is being written
or read. Even when the Windows® message “copying...”
disappears, writing to the media might still be in progress
and your data could be destroyed. Wait for the indicator
light to go out.
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Chapter 5
Utilities
Your device includes several utilities designed to help you to
reconfigure your system to best meet your individual needs.
set additional options, or change default options. These
NOTE
related utility is available on your system.
❖
❖
❖
❖
❖
❖
❖
❖
❖
eco Utility®
Supervisor password
User password
System Settings
Function Key
Recovery Media Creator
Service Station
TOSHIBA Application Installer
PC Health Monitor
91
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Utilities
92
eco Utility®
eco Utility®
The eco Utility® monitors your power savings from using the
eco power plan by tracking real-time power consumption
and accumulated savings over time.
To access the eco Utility®:
1
2
From the Start screen begin typing eco Utility.
Click or touch eco Utility.
The eco Utility® window appears.
(Sample Image) eco Utility® window
3
To activate the eco power plan, select eco Mode on the
left side.
4
5
Click or touch the eco Mode button.
Click or touch Close.
For more information on the eco power plan and utility, click
or touch the Help button at the bottom of the window.
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Utilities
Password Utility
93
Password Utility
Setting a password lets you walk away from your device
while providing additional protection for your files. When you
set a password, you must enter the password before you
can work on your device again.
TOSHIBA supports different types of passwords on your
device:
❖
A supervisor password—Prohibits unauthorized users
from accessing certain functions such as System
Settings. This is useful if more than one person uses the
device.
❖
A user password—Prevents unauthorized users from
starting the device.
When setting up passwords, keep the following in mind:
❖
The supervisor password must be set before the user
password, or the user password must be deleted and
then re-entered after the supervisor password is set.
❖
The user password can be set up under the supervisor
password.
Using a supervisor password
A supervisor password prevents other users from changing
hardware configuration options.
Setting a supervisor password
If you choose to set a supervisor or user password,
TOSHIBA strongly recommends that you save your
password in a location where you can later access it
should you not remember it.
TOSHIBA is not responsible for any losses that may
occur to you, your organization or others as a result of the
inability to access your device.
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Utilities
Password Utility
94
To set a supervisor password:
1
To access Supervisor Password from the Start screen
begin typing Password Utility.
2
Click or touch Password Utility.
(Sample Image) Supervisor Password tab
3
4
5
6
Click or touch Supervisor Password.
Click or touch Set.
Enter your password, and then enter it again to verify.
Click or touch Set.
NOTE
Under User Policy, this option may or may not ask for
password verification.
7
Click or touch OK to save your password as a text file.
NOTE
Password Utility will suggest “memo.txt” for the text file
name. If you have saved a password previously, using
the same name may overwrite your password text file
with the new password. By using a different name, you
can prevent overwriting your previously stored
passwords.
8
9
Click or touch Save.
Click or touch OK.
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Utilities
Password Utility
95
Deleting a supervisor password
To delete a supervisor password:
1
To access Supervisor Password from the Start screen
begin typing Password Utility.
2
Click or touch Password Utility.
A pop-up screen appears asking for a password.
Enter your password, and then click or touch Verify.
Click or touch Supervisor Password.
Click or touch Delete.
3
4
5
An authority verification pop-up screen appears.
Click or touch Delete.
6
7
8
Enter the password, and then click or touch Verify.
Click or touch OK to exit.
Using a user password
A user password provides power-on password protection.
Setting a user password
If you choose to set a supervisor or user password,
TOSHIBA strongly recommends that you save your
password in a location where you can later access it
should you not remember it.
TOSHIBA is not responsible for any losses that may
occur to you, your organization or others as a result of the
inability to access your device.
To register a password for the power-on password functions:
1
To access User Password from the Start screen begin
typing Password Utility.
2
Click or touch Password Utility.
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Utilities
Password Utility
96
3
Click or touch User Password.
(Sample Image) User Password tab
4
5
6
7
Click or touch Set.
Enter your password, and then enter it again to verify.
Click or touch Set.
Click or touch OK to save your password as a text file.
NOTE
Password Utility will suggest “memo.txt” for the text file
name. If you have saved a password previously, using
the same name may overwrite your password text file
with the new password. By using a different name, you
can prevent overwriting your previously stored
passwords.
8
9
Click or touch Save.
Click or touch OK.
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Utilities
Password Utility
97
Deleting a user password
To cancel the power-on password function:
1
To access User Password from the Start screen begin
typing Password Utility.
2
Click or touch Password Utility.
A pop-up screen appears asking for a password.
Enter your password, and then click or touch Verify.
Click or touch Delete.
3
4
An authority verification pop-up screen appears.
Click or touch Delete.
5
6
7
Enter the password, and then click or touch Verify.
Click or touch OK to exit.
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Utilities
System Settings
98
System Settings
System Settings is the TOSHIBA configuration management
tool available through the Windows® operating system. To
access it:
1
To access System Settings from the Start screen begin
typing System Settings.
2
Click or touch System Settings.
The System Settings screen appears.
(Sample Image) System Settings screen – General tab options
The System Settings screen may have the following tabs:
❖ General—Allows you to view the current BIOS version
or change certain settings back to their default values
for the built-in display
NOTE
When the device restarts, it remembers the last
configuration. If data does not appear on the display you
are using after starting in Sleep mode, press the ( ) + P
keys to toggle the display. For more information, see
“Directing the display output when your device is
attached to the keyboard dock” on page 54.
❖ CPU—Configure the power saving modes associated
with the processor.
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Utilities
System Settings
99
❖ Boot Options—Allows you to change the sequence in
which your device searches the drives for the operating
system
❖ Boot Priority—Allows you to configure boot priority
settings.
❖ Panel open/Power on—Allows you to turn on the
device when opening the display panel while the
device is turned off.
❖ Power On By AC—Enable the Power on by AC
function. When you plug in the AC connecter while
your device is turned off, the system will boot up
automatically.
❖ USB—Allows you to enable or disable USB Legacy
Emulation and internal USB 3.0 controller
❖ SATA—Allows you to set conditions for SATA
❖ LAN—Allows you to set networking functions
❖ Undock and Sleep—Enables the Undock and Sleep
function. When the device lid is closed, device will enter
sleep mode after undock operation.
❖ Advanced Options—Allows you to set conditions for
various devices and functions
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Utilities
Function Key
100
Function Key
NOTE
The Function options are disabled by default.
TOSHIBA Function Key enables you to activate functions by
pressing specific keys either singly or in combination with
Fn. Some functions show the toast notification at the edge of
the screen. These settings turn notifications ON/OFF.
1
To access Function Key from the Start screen begin
typing Function Key.
2
Click or touch Function Key.
The Function Key screen appears.
(Sample Image) Function Key, attached to keyboard dock
3
Slide the ON/OFF switch to enable/disable each
notification.
4
Click or touch Close.
NOTE
The Function option is disabled by default.
With the device attached to the keyboard dock, you can turn
notifications ON/OFF for:
❖
❖
❖
Keyboard backlight
Power plan
Touch pad
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Utilities
Function Key
101
❖
❖
Cursor overlay
Numeric overlay
(Sample Image) Function Key, detached from keyboard dock
With the device detached from the keyboard dock, you can
turn notifications ON/OFF for the power plan.
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Utilities
Recovery Media Creator
102
Recovery Media Creator
The Recovery Media Creator utility enables you to create
recovery media that can be used to return your system to its
out-of-box state, if necessary. For detailed information on
using the utility to create recovery media, see “Creating
recovery media” on page 38.
Service Station
The Service Station helps you keep your new device running
at its best by notifying you when updated software, firmware,
documentation or other information is available for your
device. The Service Station will alert you when updates are
available, and you can then choose to install the updates if
you wish.
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Utilities
TOSHIBA Application Installer
103
TOSHIBA Application Installer
The TOSHIBA Application Installer allows you to reinstall the
drivers and applications that were originally bundled with
your device.
To reinstall drivers and applications:
1
To access TOSHIBA Application Installer from the Start
screen begin typing Application Installer.
2
Click or touch TOSHIBA Application Installer.
The TOSHIBA Application Installer window appears.
(Sample Image) TOSHIBA Application Installer selection screen
3
4
Click or touch the item you want to install.
Click or touch Install, then follow the on-screen prompts
to complete the installation process.
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Utilities
PC Health Monitor
104
PC Health Monitor
The PC Health Monitor software program monitors device
system functions such as power consumption, the cooling
system and the 3D Accelerometer (available on certain
models). It alerts users to specific system conditions via
pop-up messages. It also tracks the usage of the device and
related devices and logs service-relevant information on the
device's internal storage drive.
The collected information includes device operation time
and number of actuations or status changes (e.g.: number of
power button and Fn key combination uses, and AC adaptor,
battery, LCD, fan, HDD, sound volume, wireless
communication switch, docking and USB information), date
of initial system use, and also computer and device usage
(e.g.: power settings, battery temperature and recharging,
CPU, memory, and temperatures for various devices). The
collected information is not limited to the examples specified
here. The stored data uses a very small portion of the total
hard disk capacity (approximately 3 MB or less per year).
This information is used to identify and provide a notification
of system conditions that may affect the performance of
your TOSHIBA device. It may also be used to help diagnose
problems should the device require service by TOSHIBA or
TOSHIBA's authorized service providers. Additionally,
TOSHIBA may use this information for quality assurance
analysis.
Subject to the use restrictions above, the data logged on the
internal storage drive may be transferred to entities located
outside of your country or region of residence (e.g.,
European Union). Those countries may or may not have the
same data protection laws or data protection levels as
required by your home country or region.
You may disable the PC Health Monitor at any time by
uninstalling the software via the Windows® Control Panel.
Doing so will automatically delete all collected information
from the internal storage drive.
The PC Health Monitor software does not extend or modify
TOSHIBA's obligations under its standard limited warranty in
any way. TOSHIBA's standard limited warranty terms and
limitations apply.
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Chapter 6
If Something Goes
Wrong
Some problems you may encounter when using your device
are relatively easy to identify and solve. Others may require
help from your network administrator or the manufacturer of
the software program.
This chapter aims to help you solve many problems by
yourself. It covers the problems you are most likely to
encounter.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems that are easy to fix
Your program or application stops responding.
NOTE
The Windows 8 operating system allows for the use of
both applications (“Apps” used with the Windows®
“Modern UI”) and programs (used in the traditional
Windows® desktop environment). For the purpose of
simplifying the information we will use the terms
interchangeably in this chapter.
105
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If Something Goes Wrong
Problems when you turn on the device
106
If you are working in a program that suddenly freezes,
chances are the program has stopped responding. You can
exit the program without shutting down the operating system
or closing other programs.
To close a program that has stopped responding:
1
Press Ctrl, Alt, and Del simultaneously (once), and then
click or touch Task Manager.
The Task Manager window appears.
2
Select the program or application you want to close, and
then click or touch End Task in the lower right corner.
Closing the failed program should allow you to continue
working. If it does not, continue with the next step.
3
Close the remaining programs one by one by selecting
the program name, then select End Task.
Closing all programs should allow you to continue
working. If it does not, power off your device, and then
restart it.
Your device is not responding
If you continue to have trouble after trying the steps above,
and the device will not shut down, use the Reset button,
located on the side of the device between the Power and
Rotation buttons, to shut down the system.
To use the Reset button:
The button is actually a hole that can be used to access the
button located inside the unit. Gently insert a slender object
such as a straightened paper clip into the Reset button to
force shut down when the device is non-responsive. Then
press the power button to restart the device. Never use a
pencil to press the Reset button. Pencil lead can break off
inside the device and damage it.
To locate your reset button, please refer to your Quick Start
document.
Problems when you turn on the device
These problems may occur when you turn on the power.
The device will not start.
Make sure you attached the AC adaptor and power
cord/cable properly.
Press and hold the power button for at least 10 seconds.
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If Something Goes Wrong
Problems when you turn on the device
107
If you are using the AC adaptor, check that the wall outlet is
working by plugging in another device, such as a lamp.
Verify that the device is on by looking at the Power button. If
the button is glowing, the device is on. If the button is not lit,
try turning the device off and then on again.
If you are using an AC adaptor, verify that the device is
receiving power from the external power source by checking
the AC power light located on the left side of the device. If
the indicator is glowing, the device is connected to a live
external power source.
The device displays the WARNING RESUME
FAILURE/Windows Error Recovery – Windows did not shut down
successfully message.
To continue, select Start Windows normally. This can
happen if the device was put into Sleep mode and the
battery has discharged. If you performed a shutdown before
this message was displayed, a program or driver may have
Data stored in the device’s memory has been lost. Data
stored in the device’s internal storage drive may not be
affected.
Always save your data even when you are using Sleep
mode. If your battery fully discharges, information that has
warn you when the battery is running low see “What to do
when the main battery runs low” on page 73.
If you are running on battery power, it is recommended that
you do not leave the device in Sleep mode for long periods
of time.
To charge the battery, leave the device plugged into a live
wall outlet for several hours. For more information see
“Charging the main battery” on page 69.
The AC power light is blinking.
If the AC power light is blinking, try the following steps:
1
Connect the AC adaptor to a different power outlet,
preferably in a different room. If the device starts
normally, there may be a problem with the AC outlet
itself, or the voltage level available from it.
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If Something Goes Wrong
108
The Windows® operating system is not working
2
Verify that the AC adaptor is the correct unit for your
device model. The device may not be able to start from
an AC adaptor that is rated for less current (amperage)
than the device requires, even if the rated voltage is
correct, and the plug fits correctly in the DC-IN socket.
The labels on the bottom of the device and the AC
adaptor show the specifications for voltage (“V”) and
current (“A”) for each device. The voltage level must
match exactly. The amperage rating of the AC adaptor
must be equal to or greater than that required by the
device.
3
The battery may need charging, may be depleted, or
may be defective. With AC power connected, turn the
device on, and then leave the device running for several
hours, which will deliver a slow, steady “trickle-charge”
to the battery. Once the battery has been trickle-
charged, it may begin working correctly again.
If the trickle-charging does not prove effective, you can
connect to Support Online by going to Toshiba support at
The battery light is blinking when the device is on.
If the battery light is blinking when the device is on, this
indicates a power mismatch. Do the following:
1
Check the OUTPUT specifications on the AC adaptor
(for example, DC 19V – 3.95A)
2
Check the INPUT specifications on the bottom of the
device.
The output specifications of the AC adaptor must match
the input specifications of the device.
3
If the specifications do not match, locate and use the AC
adaptor that shipped with your device. If the
specifications do match, contact Toshiba. See
“Contacting Toshiba” on page 127.
The Windows® operating system is not
working
Once you are familiar with your device and used to the way
the operating system responds to your work routine, you can
easily detect if the operating system is not working correctly.
For example:
❖
The operating system fails to start after the initial startup
appears.
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If Something Goes Wrong
109
The Windows® operating system is not working
❖
The operating system takes a long time to start.
❖
The operating system responds differently from the
normal routine.
❖
The screen does not look right.
Unless a hardware device has failed, problems usually occur
when you change the system in some way such as installing
a new program or adding a device.
If you experience any of these problems, use the options in
the Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may need
to troubleshoot the Operating System and/or its settings.
There are several options to choose from depending on the
severity of the problem and your level of expertise with
computers.
If Windows® fails to start properly twice, the Windows® Boot
menu will launch. To enter the Boot menu manually:
1
2
Press Ctrl, Alt, and Del simultaneously (once).
Press the Power button in the lower right corner of your
screen.
3
4
Click or touch the Restart option from the menu.
Click or touch Troubleshoot from the menu.
You now have several options:
Refresh your device
❖
❖
Your device settings will be changed back to their
defaults
❖
❖
❖
Your Apps from the Windows® Store are retained
Apps you installed from discs or Web sites are removed
A list of removed apps is saved to your desktop
For more information, see “Refresh your PC (with user’s
data)” on page 42.
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If Something Goes Wrong
110
The Windows® operating system is not working
Reset your device
❖
All of your personal files and apps are removed
❖
Your device settings are changed back to their defaults
For more information, see “Reset your PC” on page 44.
Advanced options
Choosing this option presents you with another set of
options:
System Restore
❖
System Restore allows you to use a Restore point to
return the device to a state at which it was performing
properly. Restore points are created:
❖ When new hardware or software is installed
❖ Manually by the user
System Image Recovery
Windows® will “Recover” the Operating system using a
specific image provided by the user.
Automatic Repair
This feature automates the repair process. The Operating
System will automatically look for problems and repair them
if possible.
Command Prompt
The command prompt is a very powerful tool for advanced
users.
Startup Settings
In previous Operating Systems the majority of the options
found on this menu were available by pressing the F8 key
during the Windows® boot process:
❖
❖
Enable low resolution video mode
Restarts Windows® using your current video driver at low
resolution. This allows you to reset your display settings
in the event they have been improperly set.
Enable debugging mode
Starts Windows® in an advanced troubleshooting mode
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If Something Goes Wrong
111
The Windows® operating system is not working
❖
Enable boot logging
Creates a file that lists all the drivers that are installed
during startup
❖
Enable Safe Mode
Starts Windows® with a minimal set of drivers and
services. If the device starts and runs in Safe Mode, you
will know the Operating System is most likely working
properly and that you should look to third-party
applications or drivers for the source of your problem.
❖
❖
❖
Disable driver signature enforcement
Allows drivers containing improper signatures to be
installed
Disable early-launch anti-malware protection
Allows drivers to initialize without being measured by the
Anti-malware driver
Disable automatic restart on system failure
Prevents Windows® from automatically restarting if an
error causes it to fail. Choose this option only if
Windows® is stuck in a loop where it fails, attempts to
restart, and fails again repeatedly.
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can
surf the Internet. They include: network speed, network
conditions, time of day (when everyone else is surfing, your
access can be slow) and popularity of the sites you are trying
to access. If accessing a particular site is very slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address
with the forward slash (/). Check the spelling of each name
and the syntax of the address carefully. A single incorrect
letter or missed character will make it impossible for your
browser to locate the site.
My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its
server may be down for temporary repair. Try again later.
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If Something Goes Wrong
Fixing a problem with Device Manager
112
The Windows® operating system can help you
If the operating system has started properly but you still have
a problem using your device, the online Help can assist you
in troubleshooting the problem. Getting to the online Help
will differ depending on which interface you are in:
❖ Start screen—Type Help and Support
NOTE
As soon as you begin typing, the search feature
automatically begins.
❖ Desktop—Press the F1 key
When the “Windows Help and Support” screen appears, do
one or both of the following:
❖ In the open search field type the topic you need help
with and follow the on-screen instructions
❖ Click or touch one of the options listed in the window
and follow the instructions
You can connect to Support Online by going to Toshiba
Fixing a problem with Device Manager
Device Manager provides a way to check and change the
configuration of a device.
Changing the default settings using Device Manager can
cause other conflicts that make one or more devices
unusable. Device Manager is a configuration tool for
advanced users who understand configuration
parameters and the ramifications of changing them.
Checking device properties
Device Manager provides a way to view the properties of a
device. Properties include the name of the manufacturer, the
type of device, the drivers installed, and the system
resources assigned to the device.
To check a device’s properties:
1
From the Start screen, type Device.
The search feature appears.
Click or touch Settings.
2
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If Something Goes Wrong
113
Power and the batteries
3
4
From the list of device(s), click or touch Device
Manger.
To view the device(s) installed, double-click or touch the
device type.
The operating system displays the device Properties
dialog box, which provides an array of tabs. They may
include:
❖ The General tab, which provides basic information
about the device.
❖ The Resources tab, which lists resources assigned
to the device. This tab does not appear if the device
is not using resources.
❖ The Driver tab, which displays the drivers being
used by the device. This tab also provides options
for updating the driver or rolling back the driver in
case the new version is causing a problem.
The tabs that appear in the dialog box vary from one
device to another.
For more information about Device Manager, refer to
Windows® online Help.
Power and the batteries
NOTE
The device battery is not accessible by the user.
Your device receives its power through the AC adaptor and
power cord/cable or from the system batteries (battery and
real-time clock (RTC) battery). Power problems are
interrelated. For example, a faulty AC adaptor or power
cord/cable will neither power the device nor recharge the
batteries.
Here are some typical problems and how to solve them:
The AC power light does not come on when you
plug in the AC adaptor and power cord/cable.
Make sure the AC adaptor and power cord/cable are firmly
plugged into both the wall outlet and the device.
If the AC power light still does not come on, check that the
wall outlet is working properly by plugging in a lamp or other
appliance.
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If Something Goes Wrong
Power and the batteries
114
The AC adaptor and power cord/cable work
correctly, but the battery will not charge.
The battery does not charge while the device is consuming
full power. Try turning off the device.
The battery may be too hot or too cold to charge properly. If
you think this is the probable cause, let the battery reach
room temperature and try again.
If the battery has completely discharged, it will not begin
charging immediately. Leave the AC adaptor and power
cord/cable connected, wait 20 minutes and see if the battery
is charging.
If the battery light is glowing after 20 minutes, let the device
continue charging the battery for at least another 20 minutes
before you turn on the device.
may have reached the end of its useful life.
The battery appears not to power the device for as
long as it usually does.
If you frequently repeat shallow charge and discharge, the
battery meter may become inaccurate. Let the battery
discharge completely, then try charging it again.
Check the power options via your Power Plans (see “Power
Plans” on page 75). Have you added a device that takes its
power from the battery? Is your software using the internal
storage drive more? Is the display power set to turn off
automatically? Was the battery fully charged to begin with?
All these conditions affect how long the charge lasts.
After a period of time, the battery will lose its ability to
perform at maximum capacity and will need to be replaced.
This is normal for all batteries. Visit the Toshiba Web site at
accessories.toshiba.com. Refer to this site often to stay
current on the most recent software and hardware options
for your device, and for other product information.
For more information on maintaining battery power, see
“Changing the main battery” on page 77.
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If Something Goes Wrong
115
Keyboard problems
Keyboard problems
You have connected an external keyboard and the
operating system displays one or more keyboard
error messages.
You may need to update your keyboard driver. Refer to the
documentation that came with the keyboard or to the
keyboard manufacturer's Web site.
The keyboard you connected may be defective or
incompatible with the device. Try using a different make of
keyboard.
Touch pad problems
device and the touch pad on the keyboard dock is
no longer working.
The touch pad driver is pre-installed on your device. If this
driver is removed, the touch pad and touch pad buttons will
not work. You will need to reinstall the touch pad driver
located in the Application Installer.
For more information, see “TOSHIBA Application Installer”
on page 103.
Display problems
Here are some typical display problems and their solutions:
The screen is blank.
Display Auto Off may have gone into effect. Press any key to
activate the screen.
If you are using the built-in screen, make sure the display
priority is not set for an external monitor. To do this, press F4.
If this does not correct the problem, press F4 again to return
the display priority to its previous setting.
HINT: Pressing the F4 key several times will advance you
through the display options.
If you are using an external monitor:
❖
❖
Check that the monitor is turned on.
Check that the monitor’s power cord/cable is firmly
plugged into a working power outlet.
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If Something Goes Wrong
Display problems
116
❖
❖
❖
Check that the cable connecting the external monitor to
the device is firmly attached.
Try adjusting the contrast and brightness controls on the
external monitor.
Press F4 to make sure the display priority is not set for
the built-in screen.
The screen does not look correct.
Choose a theme for your desktop background, under
Change the visuals and sounds on your device, in the
Themes panel. You can also change the setting for
individual components separately by selecting an item from
just below the Themes panel (Desktop Background,
Color, Sounds, and Screen Saver).
For more information, see the Windows® online Help.
A message displays saying that there is a problem
with your display settings and that the adapter
type is incorrect or the current settings do not
work with your hardware.
Reduce the size of the color palette to one that is supported
by the device’s internal display.
To change the display properties:
1
Right-click or touch & hold in a blank area of the
Windows® desktop.
2
3
Click or touch Personalize, and then Display.
Use the menu on the right hand side of the page to:
❖ Adjust resolution
❖ Adjust brightness
❖ Calibrate color
❖ Change display settings
❖ Project to a second screen
❖ Adjust ClearType text
4
Click or touch OK.
The display mode is set to Simultaneous and the
external display device does not work.
Make sure the external monitor is capable of displaying at
resolutions of 1280 x 800 or higher. Devices that do not
support this resolution will only work in Internal/External
mode, and not simultaneous mode.
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If Something Goes Wrong
Disk or storage drive problems
117
Small bright dots appear on your TFT display when
you turn on your device.
Small bright dots may appear on your screen display when
you turn on your device. Your display contains an extremely
large number of thin-film transistors (TFT) and is
manufactured using high-precision technology. Any small
bright dots that may appear on your display are an intrinsic
characteristic of the TFT manufacturing technology. Over a
period of time, and depending on the usage of the device,
the brightness of the screen will deteriorate. This is also an
intrinsic characteristic of the screen technology. When the
device is operated on battery power, the screen will dim and
you may not be able to increase the brightness of the screen
while on battery power.
Disk or storage drive problems
Problems with the storage drive or with external media
usually show up as an inability to access the drive or as
sector errors. Sometimes a drive problem may cause one or
more files to appear to have garbage in them.
Error-checking
NOTE
This feature is not available for optical disc drives.
Run Error-checking, which analyzes the directories and files
on the storage drive and repairs any damage it finds.
To run Error-checking:
1
2
From the Start screen, type computer.
Click or touch Computer from the list that appears.
(Sample Image) Search results for “computer”
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If Something Goes Wrong
Disk or storage drive problems
118
3
Right-click or touch the drive you wish to check.
(Sample Image) Selecting the drive
4
In the pop-up menu, click or touch Properties.
The drive’s Properties box appears.
Click or touch the Tools tab.
5
6
Click or touch the Check button.
The Error Checking box appears.
The system will alert you if you need to scan the drive.
7
Even if you do not need to scan the drive for errors you
can scan by clicking or touching Scan drive.
Error-checking tests and repairs the storage drive.
Your hard disk seems very slow.
If you have been using your device for a long time, your files
may have become fragmented. Run Disk Defragmenter.
To do this:
1
Move your pointer to the upper-right corner of the screen
or swipe in from the right edge. When the Windows®
charms appear click or touch the Search ( ) charm,
then click or touch Settings and, in the Search field,
type Defragment.
2
3
Click or touch Defragment and Optimize Drives.
From the Optimize Drives menu click or touch the drive
you wish to defragment.
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If Something Goes Wrong
119
Sound system problems
4
Click or touch the Optimize button.
The system will display the status as it optimizes and
defragments the drive.
Your data files are damaged or corrupted.
Refer to your software documentation for file recovery
procedures. Many software packages automatically create
backup files.
You may also be able to recover lost data using utility
software. Consult your network administrator.
Some programs run correctly but others do not.
This is probably a configuration problem. If a program does
not run properly, refer to its documentation and check that
the hardware configuration meets its needs.
Sound system problems
No sound is coming from the device’s speakers.
Adjust the volume control.
Try pressing the F11 key to see if volume mute is disabled.
Check that the volume control on the device is turned up.
If you are using external headphones or speakers, check that
they are securely connected to your device.
The device emits a loud, high-pitched noise.
This is feedback between the microphone and the speakers.
It occurs in any sound system when input from a microphone
is fed to the speakers and the speaker volume is too loud.
Adjust the volume control.
Printer problems
This section lists some of the most common printer
problems.
The printer will not print.
Check that the printer is connected to a working power
outlet, turned on and ready (on line).
Check that the printer has plenty of paper. Some printers will
not start printing when there are just two or three sheets of
paper left in the tray.
Make sure the printer cable is firmly attached to the device
and the printer.
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Wireless networking problems
120
Run the printer’s self-test to check for any problem with the
printer itself.
Make sure you installed the proper printer drivers as shown
in the instructions that came with the printer.
You may have connected the printer while the device is on.
Disable Sleep mode, turn off the device, and turn off the
printer. Turn the printer back on, make sure it is online, and
then turn the device back on.
Try printing another file. For example, you could create and
attempt to print a short test file using Notepad. If a Notepad
file prints correctly, the problem may be in your original file.
If you cannot resolve the problem, contact the printer’s
manufacturer.
The printer will not print what you see on the
screen.
Many programs display information on the screen differently
from the way they print it. See if your program has a print
preview mode. This mode lets you see your work exactly as
it will print. Contact the software manufacturer for more
information.
Wireless networking problems
NOTE
This section provides general troubleshooting tips for
networking problems, specifically wireless (Wi-Fi®)
networking.
The terms and concepts used assume a basic
understanding of networks, and may be for more
advanced users. If you need assistance or if you are not
familiar with the terminology, please see Windows® Help
and Support or contact your computer technician.
❖
❖
❖
If your device is equipped with an internal Wi-Fi®
adapter, verify that Airplane mode is OFF (the wireless
indicator light
will be lit).
Verify that your device can detect access points or
routers. If it can detect a Wi-Fi® access point or router
then it may be a configuration issue.
Verify that signal strength is good using the utility
provided with the Wi-Fi® adapter.
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Wireless networking problems
❖
If another device is on the same network, verify that it
has network access, and can connect to the Internet. If,
for example, the other device cannot browse to a public
Web site, the ISP’s (Internet Service Provider) service
may be disrupted.
❖
❖
Verify that the Service Set Identifier (SSID), or network
name, is correct - i.e., that it matches the SSID assigned
to the access point you are attempting to connect
through. SSIDs are case-sensitive.
Check the Windows® Control Panel's Device Manager to
verify that the Wi-Fi® adapter is recognized by the
Windows® operating system, and that the driver is
loaded. To access the Device Manager, from the Start
screen begin typing Computer. If you are in the
Desktop screen, move your pointer to the upper-right
corner of the screen or swipe in from the right edge.
When the Windows® charms appear click or touch the
touch Control Panel, System and Security, and then
System. Carefully note any error messages - these will
be very helpful if you should confer with a support
technician at a later time.
NOTE
To enable or disable wireless communication, use the
F12 key. For more information see “TOSHIBA Function
Keys” on page 129.
❖
Use IPCONFIG to verify that the device has a useful IP
address - one other than the private address of
169.254.xxx.xxx assigned by Windows®.
1
2
3
From the Start screen, type Cmd.
Click Command Prompt.
Enter IPCONFIG/ALL, and then press ENTER.
The IP address for each active network adapter will be
displayed.
❖
Connect your device directly to your router or broadband
modem, by plugging a standard CAT5 Ethernet patch
cable (sold separately) into your device's RJ45 Ethernet
port. If your connection problem disappears, the
problem lies in the Wi-Fi® part of your network.
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Develop good computing habits
122
❖
If you have enabled any security provisions (closed
system, MAC address filtering, Wired Equivalent Privacy
[WEP], etc.), check the access point vendor's Web site
for recent firmware upgrades. Problems with WEP keys,
in particular, are frequently addressed in new firmware
releases.
Develop good computing habits
Save your work frequently.
You can never predict when your device will lock, forcing you
to close a program and lose unsaved changes. Many
software programs build in an automatic backup, but you
should not rely solely on this feature. Save your work! See
“Computing tips” on page 58 for instructions.
On a regular basis, back up the information stored
on your internal storage drive.
Use Windows® to back up files, or the entire device, to an
optical disc, or external hard disk. Here are some ways you
can do this:
❖
Use the Windows® operating system to back up files or
your entire device to an optical disc, or external hard
disk.
❖
❖
Copy files to a rewritable external storage device.
Connect your device to the office network and copy files
to your network partition.
Some people use a combination of these methods, backing
up all files weekly and copying critical files to external media
on a daily basis.
If you have installed your own programs, you should back up
these programs as well as your data files. If something goes
wrong that requires you to reformat your internal storage
drive and start again, reloading all your programs and data
files from a backup source will save time.
Read the documentation.
It is very difficult to provide a fail-safe set of steps you can
follow every time you experience a problem with the device.
Your ability to solve problems will improve as you learn about
how the device and its software work together.
Get familiar with all of the documentation provided with your
device, as well as the information that may come with the
programs and devices you purchase.
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Develop good computing habits
123
Your local computer store or book store sells a variety of
self-help books you can use to supplement the information
in the manuals.
Data and system configuration backup in the
Windows® operating system
The Windows® operating system offers some easy-to-use
features for backing up your Windows® settings and your
data - documents and other important files. Take advantage
of these features to protect yourself from much more difficult
and time-consuming restoration procedures, and to
safeguard your valuable data from loss.
Saving system configuration with restore
points
The System Restore feature of the Windows® operating
system quickly creates restore points - ‘snapshots’ of your
Windows® operating system configuration - and saves them
for later recall. If you experience problems after installing
some new hardware or software, you can easily select a
previously established Control Point to ‘turn back the clock,’
restoring the Windows® operating system to the state it was
in just prior to the installation. This is much easier and more
effective than uninstalling the hardware or software, which
often leaves behind unwanted files and settings. It is also
easy to undo a restore point selection, if you change your
mind.
Follow these steps to create a restore point using the
System Restore utility:
1
2
3
From the Start screen, type Control. Click or touch
Control Panel from the list that appears.
Click or touch System and Security, and then
System.
In the left pane, click or touch System Protection.
The System Protection tab of the System Properties
window appears.
4
5
Click or touch Configure.
Under Restore settings select Turn on System
Protection.
6
7
Click or touch OK.
Click or touch Create.
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Develop good computing habits
124
8
9
In the input field, enter a name that is descriptive enough
to be easily understood in the future, such as “Before
installing Brand X Accounting app.” Then click or touch
Create.
The Windows® operating system creates the restore
point, automatically stamps it with the current date and
time, and displays a message that the restore point was
successfully created.
Click or touch Close.
Then, at a later time, you can re-establish your Windows®
configuration using the saved restore point. To do this:
1
2
3
From the Start screen, type Control. Click or touch
Control Panel from the list that appears.
Click or touch System and Security, and then
System.
In the left pane, click or touch System Protection.
The System Protection tab of the System Properties
window appears.
4
5
6
Click or touch System Restore...
Click or touch Next.
Click or touch the Restore point you want to use then
click or touch Next.
The time stamp and description of each Restore point is
displayed.
NOTE
At this point you can click or touch “Scan for affected
programs” to determine what the impact of using the
chosen Restore Point will be.
7
Verify that the Restore point you chose is the correct
one. If it is not, click or touch Back to return to the
previous step.
8
9
Close all programs and save all open files.
Click or touch Finish, and then Yes to begin the system
restore.
Your Windows® operating system configuration will now
be restored to the state it was in when the chosen
restore point was created, and then the device will be
automatically restarted.
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125
Backing up your data or your entire device
with the Windows® operating system
The most valuable component of your device system is the
data you create and store on its internal storage drive. Since
problems with either hardware or software can make the
data inaccessible or even destroy it, the next most valuable
component of your device system may be a recent backup
of your data.
Fortunately, the Windows® operating system offers a
convenient way to back up your device or just your
important files to optical disc drives, or hard drives. An
external hard drive is recommended in case the internal
storage drive fails. No additional software is required.
External optical disc writers are also widely available.
Follow these steps to back up your device or files to optical
discs, or a storage drive:
NOTE
You cannot back up the device while running on battery
power. Connect the AC adaptor before continuing.
1
2
From the Start screen, type Control. Click or touch
Control Panel from the list that appears.
Click or touch Save backup copies of your files with
File History under the System and Security heading.
Follow the on-screen instructions to back up your files.
For additional Help, while in the Windows® Desktop screen,
press the F1 key to launch the Windows® Help and Support
screen. Search for “back up files”.
General tips for installing hardware and
software
Here are a few tips to help ensure safe and easy installation
of new hardware (printers, pointing devices, external hard
drives, optical disc drive writers, scanners, etc.) and software
(applications like Microsoft® Office and Adobe® Photoshop®,
or utility software such as special toolbars for your web
browser).
❖
Create a restore point (refer to “Saving system
configuration with restore points” on page 123). Before
installing anything, use the System Restore utility to set
a restore point (see the section titled restore points). If
anything goes wrong, you will then be able to easily
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Develop good computing habits
126
restore the Windows® operating system to the state it
was in prior to the installation, undoing any changes that
the installation process introduced.
❖
Back up your critical data (see “Backing up your data or
your entire device with the Windows® operating system”
on page 125).
❖
❖
Have your back up DVD(s) on hand in case you need any
files from them.
Do not guess - follow directions carefully! It is often
necessary to run an installation utility first - before
connecting a new hardware item to the device. If the
device is connected first, it may be very difficult to
complete the installation successfully. Always carefully
follow the installation instructions that accompany the
hardware or software.
❖
❖
Restart the Windows® operating system. Always restart
the Windows® operating system after each installation,
even if the installation utility does not prompt you to do
so. This will ensure that the installation is completed,
and will clean up anything that the installation utility left
behind.
Do one installation at a time. If you have several new
items to add to your device system, install just one at a
time, creating restore points immediately before each
successive installation. This will make it much easier to
determine the origin of any new problems. For best
results, follow this sequence:
1
2
3
4
5
Back up critical data.
Create a restore point.
Install one item of hardware or software.
Restart the Windows® operating system.
Use the new hardware or software for a while, noting
any new problems. Make sure that your critical
applications (email, business applications, etc.) are
working correctly, and verify that important devices
are still functioning.
6
For each additional hardware or software item,
repeat these steps, starting at step 1 if any of your
critical data has changed, or starting at step 2 if no
critical data has changed.
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127
If you need further assistance
If you need further assistance
If you have followed the recommendations in this chapter
and are still having problems, you may need additional
technical assistance.
Since some problems may be related to the operating
system or the program you are using, it is important to
investigate all sources.
❖
Review the troubleshooting information in your operating
system documentation.
❖
If the problem occurs while you are running a program,
consult the program’s documentation for
troubleshooting suggestions. Contact the software
company’s technical support group for their assistance.
❖
Consult the dealer from whom you purchased your
device and/or program. Your dealer is your best source
for current information.
For the detailed specifications for your device, visit
Contacting Toshiba
Toshiba’s Technical Support Web site
For technical support, or to stay current on the most recent
software and hardware options for your device, and for other
product information, be sure to regularly check the Toshiba
Other Toshiba Internet Web sites
Worldwide Toshiba corporate site
Marketing and product information in the
USA
Accessories information in the USA
Canada
Europe
Japan
Mexico and all of Latin America
Toshiba USA Self-Service support web
site
Community discussion forums for
Toshiba laptop users
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Toshiba’s worldwide offices
128
Toshiba’s worldwide offices
Australia
Canada
Toshiba (Australia) Pty. Limited
84-92 Talavera Road
North Ryde NSW 2113
Sydney
Toshiba Canada Ltd.
191 McNabb Street
Markham, Ontario
L3R - 8H2
Australia
Canada
France
Germany
Toshiba Systèmes (France) S.A.
7, Rue Ampère; B. P. 131
92800 Puteaux Cédex
France
Toshiba Europe GmbH
Leibnizstraße 2
D-93055 Regensburg
Germany
Italy
Japan
Centro Direzionale Colleoni
Palazzo Perseo
Via Paracelso 10
20041, Agrate Brianza
Milano, Italy
Toshiba Corporation, PCO-IO
1-1, Shibaura 1-Chome
Minato-Ku, Tokyo, 105-8001
Japan
Latin America and Caribbean
Toshiba America Information
Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618
United States
Mexico
Toshiba de México S.A. de C.V.
Sierra Candela No.111, 6to. Piso
Col. Lomas de Chapultepec.
CP 11000 Mexico, DF.
Spain
United Kingdom
Toshiba Information Systems
(U.K) Ltd.
Toshiba Information Systems
(España) S.A.
Parque Empresarial San Fernando Toshiba Court
Edificio Europa, 1a Planta
Escalera A
28831 (Madrid) San Fernando de
Henares
Weybridge Business Park
Addlestone Road
Weybridge, Surrey KT15 2UL
United Kingdom
Spain
United States
Toshiba America Information
Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618
United States
The Rest of Europe
Toshiba Europe (I.E.) GmbH
Hammfelddamm 8
D-4-1460 Neuss
Germany
For more information on additional Toshiba worldwide
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Appendix A
TOSHIBA Function
Keys
TOSHIBA Function keys provide a quick way to modify
selected system functions and to launch applications.
NOTE
These TOSHIBA Function keys are only available when
your device is attached to the keyboard.
Functions
TOSHIBA Function keys are used to set or modify the
following system functions:
❖
❖
❖
Lock (Instant security)
Power Plan
Sleep
❖
❖
Hibernation
Output (Display switch)
❖
❖
❖
❖
Brightness control
Wireless
Touch pad
Mute
129
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TOSHIBA Function Keys
Functions
130
Lock (Instant security)
Fn+
This TOSHIBA Function key activates instant security.
The user logon screen will appear and a user with a
valid account will need to log back on to gain access
to the computer.
Power plan
Fn+
This TOSHIBA Function key displays the currently
selectable power plans and cycles through the power
plans.
The properties of each power plan, and the power
plans that are displayed by this function, are set in the
Power Options window (see “Power Plans” on
page 75).
This TOSHIBA function key also allows you to enable
notifications for power plans. The notifications are
disabled by default.
Sleep mode
Fn+
This TOSHIBA Function key places the computer into
Sleep mode.
Hibernation mode
Fn+
This TOSHIBA Function key places the computer into
Hibernation mode.
If Hibernation mode is disabled, this Function key will
not respond.
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TOSHIBA Function Keys
131
Functions
Output (Display switch)
Fn+
This TOSHIBA Function key cycles through the
display options and highlights the available options.
(Only the first option is available when you do not
have an external monitor attached.)
❖
❖
❖
❖
PC screen only
Duplicate
Extend
Second screen only
(Sample Image) Display mode options window
NOTE
All of the above modes are
always displayed on the screen,
however only the available
modes for your system are
functional, depending on the
attached external display(s).
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TOSHIBA Function Keys
Functions
132
Display brightness
Fn+
This TOSHIBA Function key
decreases the screen brightness.
Fn+
This TOSHIBA Function key
increases the screen brightness.
Disabling or enabling wireless devices
Fn+
This TOSHIBA Function key enables / disables
the Wi-Fi® antenna in your computer.
The wireless modes are:
❖
Disables the wireless antenna
(Airplane mode is ON).
❖
Enables the wireless antenna
(Airplane mode is OFF).
Disabling or enabling the Dual Point
Fn+
This TOSHIBA Function key enables/disables the
Dual Point.
To enable/disable the Dual Point press F5.
For more information on using the Dual Point, see
“Using the TOSHIBA Dual Pointing Device” on
page 48.
Disabling or enabling the cursor control overlay
Fn+
This TOSHIBA Function key enables/disables
the cursor control overlay.
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TOSHIBA Function Keys
133
Functions
Disabling or enabling the numeric overlay
Fn+
This TOSHIBA Function key enables/disables
the numeric overlay.
Disabling or enabling the scroll lock
Fn+
This TOSHIBA Function key enables/disables
the scroll lock.
Volume Mute
Fn+
This TOSHIBA Function key enables/disables
volume mute on your computer.
When volume mute is enabled, no sound will come
from the speakers or headphones.
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TOSHIBA Function Keys
Functions
134
Keyboard Function keys
Fn+
Fn+
Fn+
Fn+
Fn+
Fn+
This TOSHIBA Function key enables/disables
the keyboard backlight.
This TOSHIBA Function key
takes a snapshot of your display screen.
This TOSHIBA Function key allows you to zoom out.
This TOSHIBA Function key allows you to zoom in.
This TOSHIBA Function key
decreases the speaker volume.
This TOSHIBA Function key
increases the speaker volume.
Zoom (Display resolution)
Fn+
This TOSHIBA Function key switches screen
resolution.
Fn+ [Space bar]
Cycle through the screen resolutions, and then select
the desired resolution.
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Appendix B
Power Cord/Cable
Connectors
Your device ships with the correct power supply for the
country of purchase. This appendix shows the shapes of the
typical AC power cord/cable connectors for various parts of
the world.
USA
Canada
UL approved
CSA approved
United Kingdom
Europe
VDA approved
NEMKO approved
BS approved
Australia
AS approved
135
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Glossary
TECHNICAL NOTE: Some features defined in this
glossary may not be available on your device.
Acronyms
The following acronyms may appear in this User’s Guide.
AC
Alternating Current
BIOS
Basic Input/Output System
BD-ROM Blu-ray Disc Read-Only Memory
bps
CD
bits per second
Compact Disc
CD-ROM Compact Disc Read-Only Memory
CD-RW
CMOS
CPU
Compact Disc Rewrite Memory
Complementary Metal-Oxide Semiconductor
Central Processing Unit
DC
Direct Current
DMA
DIMM
DOS
Direct Memory Access
Dual Inline Memory Module
Disk Operating System
136
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Glossary
137
DPI
Dots Per Inch
Digital Versatile (or Video) Disc
DVD
DVD-ROM Digital Versatile (or Video) Disc Read-Only
Memory
eSATA
external Serial Advanced Technology
Attachment
FAT
File Allocation Table
FCC
GB
Federal Communications Commission
gigabyte
GBps
HDD
HDMI
gigabytes per second
Hard Disk Drive
High-Definition Multimedia Interface
HDMI CEC High-Definition Multimedia Interface Consumer
Electronics Control
HTML
IEEE
I/O
Hypertext Markup Language
Institute of Electrical and Electronics Engineers
Input/Output
IRQ
interrupt request
ISP
Internet Service Provider
kilobyte
KB
LAN
LCD
LED
MB
Local Area Network
Liquid Crystal Display
Light Emitting Diode
megabyte
MBps
MIDI
PC
megabytes per second
Musical Instrument Digital Interface
Personal Computer
PCI
Peripheral Component Interconnect
PCMCIA Personal Computer Memory Card International
Association
RAM
RGB
Random Access Memory
Red, Green Blue light (monitor)
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Glossary
138
RFI
Radio Frequency Interference
Read-Only Memory
ROM
RTC
SD
Real-Time Clock
Secure Digital
SDRAM
SSD
Synchronous Dynamic Random Access Memory
Solid State Drive
TFT
Thin Film Transistor
USB
URL
Universal Serial Bus
Uniform Resource Locator
Wide Area Network
WAN
www
World Wide Web
Terms
The following terms may appear in this User’s Guide.
active-matrix display—A liquid crystal display (LCD) made
from an array of liquid crystal cells using active-matrix
technology. Also known as a “TFT display,” in its simplest
form there is one thin film transistor (TFT) for each cell. This
type of display works well with computers because of its
shallow depth and high-quality color. Active-matrix displays
are viewable from wider angles than most passive-matrix
displays.
A
adapter—A device that provides a compatible connection
between two units. For example, the computer’s internal
display adapter receives information from the software and
translates it into images on the screen. An adapter can take
a number of forms, from a microprocessor to a simple
connector. An intelligent adapter (one that is capable of
doing some processing) may also be called a controller.
Alternating Current (AC)—The type of power usually
supplied to residential and commercial wall outlets. AC
reverses its direction at regular intervals. Compare Direct
Current (DC).
application—A computer program that you use to perform
tasks of a specific type. Applications include word
processors, spreadsheets, and database management
systems. See also program.
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Glossary
139
backup—A copy of a file, usually on a removable disk, kept in
B
case the original file is lost or damaged.
Basic Input/Output System (BIOS)—See BIOS.
baud rate—The speed at which a communication device, such
as a printer or modem, transmits information. Baud rate is
the number of signal changes per second (not necessarily
the same as bits per second). See also bits per second.
Blu-ray Disc (BD)—Offering more storage capacity than
DVDs, the format was developed to allow for more data
storage and to enable recording and playback of high-
definition video (HD).
BIOS (Basic Input/Output System)—Basic instructions,
stored in read-only memory (ROM), containing the
information the computer needs to check hardware and load
the operating system when you start up the computer.
bits per second (bps)—A way of measuring the speed at
which information is passed between two devices. This is
the basic unit of measure used in modem communications,
and is similar, but not identical, to the baud rate. See also
baud rate.
boot—To start the computer. The term “boot” originates from
bootstrap program (as in “pulling itself up by its bootstraps”),
a program that loads and initializes the operating system.
See also reboot.
boot disk—See system disk.
boot priority (startup sequence)—The order in which the
computer accesses its internal storage drives to locate the
startup files. Under the default startup sequence, the
computer looks for the startup files in the external media
before checking the internal storage drive.
bus—An electrical circuit that connects the central processing
unit (CPU) with other parts of the computer, such as the
video adapter, disk drives, and ports. It is the pathway
through which data flows from one device to another. See
also bus speed, frontside bus.
bus speed—The speed at which the central processing unit
(CPU) communicates with the other parts of the computer.
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Glossary
140
cache—A section of very fast memory in which frequently used
information is duplicated for quick access. Accessing data
from cache is faster than accessing it from the computer’s
main memory. See also CPU cache, L1 cache, L2 cache.
C
CD—An individual compact disc. See also CD-ROM.
CD-ROM (Compact Disc Read-Only Memory)—A form
of high-capacity storage that uses laser optics instead of
magnetic means for reading data. See also CD. Compare
DVD-ROM.
Central Processing Unit (CPU)—The chip that functions as
the “brain” of the computer. It takes information from outside
sources, such as memory or keyboard input, processes the
information, and sends the results to another device that
uses the information.
character—Any letter, number, or symbol you can use on the
computer. Some characters are non-printing characters,
such as a paragraph break in a word-processing program. A
character occupies one byte of computer storage.
Charm/charms—Start screen icons that slide out from the
right side of the screen and direct you to various Windows®
functions.
chip—A small piece of silicon containing computer logic and
circuits for processing, memory, input/output, and/or control
functions. Chips are mounted on printed circuit boards.
click—To press and release the pointing device’s primary button
without moving the pointing device. In the Windows®
operating system, this refers to the pointing device’s left
button, unless otherwise stated. See also double-click.
color palette—A set of specified colors that establishes the
colors that can be displayed on the screen at a particular
time.
compatibility—The extent to which computers, programs, or
devices can work together harmoniously, using the same
commands, formats, or language as another.
configuration—(1) The collection of components that make up
a single computer system. (2) How parts of the system are
set up (that is, configured).
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Glossary
141
controller—A device that controls the transfer of data from a
computer to a peripheral device and vice versa. For
example, disk drives, monitors, keyboards, and printers all
require controllers.
CPU—See Central Processing Unit (CPU).
CPU cache—A section of very fast memory residing between
the CPU and the computer’s main memory that temporarily
stores data and instructions the CPU will need to execute
commands and programs. See also cache, L1 cache, L2
cache.
cursor—An on-screen symbol (usually a flashing vertical line)
that indicates the position where characters will appear
when you enter data.
Desktop—Offers the traditional look and feel of the Windows®
desktop found in Windows® 7 and earlier releases of the
Windows® operating system.
D
default—The setting selected by a program when the user does
not specify an alternative setting.
device—A component attached to the computer. Devices may
be external (outside the computer’s case) or internal (inside
the computer’s case). Printers, disk drives, and modems are
examples of devices.
device driver—A program (called a “driver”) that permits a
computer to communicate with a device.
dialog box—An on-screen window displayed by the operating
system or a program giving a direction or requesting input
from the user.
Direct Current (DC)—The type of power usually supplied by
batteries. DC flows in one direction. Compare Alternating
Current (AC).
Direct Memory Access (DMA)—A dedicated channel,
bypassing the CPU, that enables direct data transfer
between memory and a device.
directory—See folder.
disable—To turn a computer option off. See also enable.
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Glossary
142
disc—A round, flat piece of material, designed to be read from
and written to by optical (laser) technology, and used in the
production of optical discs, such as CDs and DVDs.
Compare disk.
disk—A round, flat piece of material that can be magnetically
influenced to hold information in digital form, and used in the
production of magnetic disks, such as hard disks. Compare
disc. See also hard disk.
disk drive—The device that reads and writes information and
programs on external media or hard disk. It rotates the disk
at high speed past one or more read/write heads.
document—Any file created with an application and, if saved
to disk, given a name by which it can be retrieved. See also
file.
double-click—To press and release the pointing device’s
primary button rapidly twice without moving the pointing
device. In the Windows® operating system, this refers to the
pointing device’s left button, unless otherwise stated.
download—(1) In communications, to receive a file from
another computer through a modem or network. (2) To send
font data from the computer to a printer. See also upload.
drag—To hold down the mouse button while moving the pointer
to drag a selected object. In the Windows® operating
system, this refers to the left mouse button, unless otherwise
stated.
driver—See device driver.
DVD—An individual digital versatile (or video) disc. See also
DVD-ROM.
DVD-ROM (Digital Versatile [or Video] Disc Read-Only
Memory)—A very high-capacity storage medium that uses
laser optics for reading data. Each DVD-ROM can hold as
much data as several CD-ROMs. Compare CD-ROM.
emulation—A technique in which a device or program imitates
E
another device or program.
enable—To turn on a computer option. See also disable.
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Glossary
143
eSATA—An external device that supports hot swapping and
fast data transfer. Very useful in storing and transferring large
files.
executable file—A computer program that is ready to run.
Application programs and batch files are examples of
executable files. Names of executable files usually end with
a .bat or.exe extension.
expansion device—A device that connects to a computer to
expand its capabilities. Other names for an expansion device
are port expander, port replicator, docking station, or
network adapter.
extension—See file extension.
external device—See device.
file—A collection of related information, saved on disk with a
unique name. A file may be a program, information used by a
program, or a document. See also document.
F
File Allocation Table (FAT)—The section of a storage drive
that keeps track of the location of stored files.
file name—A set of characters that uniquely identifies a file
within a particular folder. It consists of two parts: the actual
name and the file name extension. See also file extension.
file extension—The three characters following the period
(pronounced “dot”) at the end of a file name. The extension
indicates the type of file. Examples are .exe for program files
and .hlp for help files. See also file name.
folder—Also called directory. A container for organizing files
saved to a disk. A folder is symbolized on screen by a
graphical image (icon) of a file folder. A folder can contain
files and other folders.
format—(verb) To prepare a blank disk for use with the
computer’s operating system. Formatting creates a structure
on the disk so the operating system can write information to
the disk or read information from it.
frontside bus—The primary pathway (bus) between the CPU
and the computer’s main memory. Also called “system bus.”
See also bus.
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Glossary
144
Function key—(1) A feature in which certain keys in
combination with the Fn key can set system options or
control system parameters, such as the battery save mode.
(2) A key or combination of keys that activates a memory
resident program.
function keys—The keys labeled F1 through F12, typically
located on the keyboard. Their function is determined by the
operating system and/or individual programs.
ground—A conductor to which all components of an electric
circuit are connected. It has a potential of zero (0) volts, is
connected to the earth, and is the point of reference for
voltages in the circuit.
G
H
hard disk—A storage device composed of a rigid platter or
platters that can be magnetically coded with data. Hard
disks hold much more information than some external media
and are used for long-term storage of programs and data.
The primary (or only) hard disk in a computer is usually fixed,
but some computers have secondary hard disks that are
removable.
hardware—The physical components of a computer system.
Compare software.
HDMI (High-Definition Multimedia Interface)—An
interface used to transmit high quality audio and video signal
via a single cable in digital format, providing better picture
quality than analog signal.
HDMI-CEC (HDMI Consumer Electronics Control)—
One A/V component can control another while using this
function, if connected with HDMI cables. See also HDMI.
Hibernation—A feature of many Toshiba computers that saves
to the internal storage drive the current state of your work,
including all open files and programs, when you turn the
computer off. When you turn on the computer again, your
work is returned to the same state it was when the computer
was turned off. See also Sleep, Suspend.
hot swapping—The ability to add or remove devices from a
computer while the computer is running and have the
operating system automatically recognize the change.
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Glossary
145
icon—A small image displayed on the screen that represents a
I
function, file, or program.
interlaced—A method of refreshing a computer screen, in
which only every other line of pixels is refreshed. Interlaced
monitors take two passes to create a complete screen
image. Compare non-interlaced.
internal device—See device.
Internet—The decentralized, world-wide network of computers
that provides electronic mail, the World Wide Web, and other
services. See also World Wide Web.
keyboard shortcut—A key or combination of keys that you
use to perform a task instead of using a pointing device such
as a mouse.
K
L
L1 (level one) cache—Memory cache built into the processor
to help improve processing speed. See also cache, CPU
cache, L2 cache.
L2 (level two) cache—Memory cache installed on the
motherboard to help improve processing speed. It is slower
than L1 cache and faster than main memory. See also
cache, CPU cache, L1 cache.
LAN (Local Area Network)—A group of computers or other
devices dispersed over a relatively limited area and
connected by a communications link that enables any
device to interact with any other on the network.
LED (Light Emitting Diode)—A solid state lamp (SSL) that
uses light-emitting diodes (LEDs) as the source of light,
which offers long life and high efficiency output. Multiple
diodes are used together, since the light created by
individual light-emitting diodes is small compared to
incandescent and compact fluorescent lamps.
LCD (Liquid Crystal Display)—A type of display that uses a
liquid substance between two transparent electrode panels.
When an electric current passes through the electrodes, the
molecules in the liquid form a crystalline pattern that
polarizes the light passing through it. A filter over the
electrodes permits only non-polarized light to pass to the
surface of the display, creating light and dark pixels.
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Glossary
146
load—To move information from a storage device (such as a
hard disk) into memory for processing.
local area network—See LAN.
logical drive—A section of a disk that is recognized by the
operating system as a separate disk drive. A system’s logical
drives may differ from its physical drives. For example, a
single hard disk drive may be partitioned into two or more
logical drives.
memory—Typically refers to the computer’s main memory,
where programs are run and data is temporarily stored and
processed. Memory can be volatile and hold data
temporarily, such as RAM, or it can be nonvolatile and hold
data permanently, such as ROM. A computer’s main
memory is RAM. See also RAM, ROM.
M
microprocessor—See Central Processing Unit (CPU).
MIDI (Musical Instrument Digital Interface)—A standard
for connecting musical instruments, synthesizers, and
computers. The MIDI standard provides a way of translating
music into a form computers can use, and vice versa.
motherboard—The computer’s main circuit board that
contains the processor, memory, and other primary
components.
MS-DOS prompt—See system prompt.
multi-function drive—A DVD drive that can read and write to
CD and DVD media.
multimedia—A combination of two or more media, such as
sound, animation, and video in a computer program or
presentation.
Musical Instrument Digital Interface—See MIDI.
network—A collection of computers and associated devices
that are connected by communications facilities. A network
allows you to share data and peripheral devices, such as
printers, with other users and to exchange electronic mail.
N
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Glossary
147
non-interlaced—A method of refreshing a computer screen,
in which each pixel of every line is refreshed as the electron
beam scans across and down the screen. Compare
interlaced.
non-system disk—A disk for storing programs and data that
cannot be used to start the computer. Compare system disk.
online—Available through the computer. Online may refer to
information being read from your own computer’s internal
storage drive, such as online documentation or online Help,
or to information coming from another company on a
company network or the Internet.
O
operating system—A set of programs that controls how the
computer works. Examples of operating systems are the
Windows Vista®, Windows® 7, and Windows 8 operating
systems.
optical disc drive—A drive which reads plastic coated discs
on which information is recorded digitally, and uses a laser
to read data, music, or videos.
palette—See color palette.
P
password—A unique string of characters entered by a user to
verify his or her identity to the computer or the network.
PC Card—A credit-card-sized expansion card designed to
increase the capabilities of computers. PC Cards provide
functions such as modem, fax/modem, hard disk drive,
network adapter, sound card, or SCSI adapter.
peripheral—Any device, such as a printer or joystick, that is
attached to the computer and controlled by the computer’s
CPU.
pixel—Short for “picture element.” The smallest dot that can be
produced on a screen or printer.
Plug and Play—Generally, refers to the computer’s ability to
automatically configure itself to work with peripheral devices.
When capitalized, refers to a standard that, when followed
by a device manufacturer, allows a computer to configure
itself automatically to work with the device.
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Glossary
148
pointer—An icon (usually an arrow) that moves on the screen
when you slide your finger across the touch pad or move a
mouse. Used to point to and select/activate on-screen
items, such as icons, menu items, and buttons. The shape
and purpose of the pointer varies depending on the program
you are using and what you are doing.
pointing device—Any device, such as the touch pad or a
mouse, that enables you to move the pointer on the screen.
port—A socket on the computer where you plug in a cable for
connection to a network or a peripheral device.
processor—See Central Processing Unit (CPU).
program—A set of instructions that can be executed by a
computer. The general classes of programs (also called
software) are operating system, application, and utility. See
also operating system, application, utility.
properties—The attributes of an object or device. For example,
the properties of a file include the file’s type, size, and
creation date.
RAM (Random Access Memory)—Volatile memory that
can be written to as well as read. Volatile here means that
information in RAM is lost when you turn off your computer.
This type of memory is used for your computer’s main
memory. See also memory. Compare ROM.
R
Random Access Memory—See RAM.
Read-Only Memory—See ROM.
reboot—See boot, restart.
removable disk—A disk that can be removed from a disk
drive. A Flash drive is one example of a removable disk.
resolution—A measure of the sharpness of the images that
can be produced by a printer or displayed on a screen. For a
printer, resolution is expressed in dots per inch (dpi). For a
screen, it is expressed as the number of pixels available
horizontally and vertically.
restart—Synonymous with reboot. To reset the computer by
reloading the operating system without turning the computer
off. See also boot.
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Glossary
149
RGB (Red, Green, Blue) monitor—A monitor that
reproduces all colors by mixing red, green, and blue light in
various combinations.
RJ45 connector—An eight-wire connector used to connect a
computer to a network.
ROM (Read-Only Memory)—Non-volatile memory that can
be read but not written to. Non-volatile here means that
information in ROM remains whether or not the computer is
receiving power. This type of memory is used to store your
computer’s BIOS, which is essential instructions the
computer reads when you start it up. See also BIOS,
memory. Compare RAM.
Secure Digital (SD)—A small, portable, non-volatile memory
card used to store and transfer data between digital
products, providing encryption capability for content
security.
S
select—To highlight or otherwise specify text, data, or graphics
with the intent to perform some operation on it.
shortcut—See keyboard shortcut.
Sleep—A feature of some Windows® operating systems that
allows you to turn off the computer without exiting your open
applications and to continue from where you left off when
you turn the computer on again.
software—See program. Compare hardware.
solid state drive—A data storage device that utilizes solid-
state memory as opposed to a hard disk (see also hard disk).
Solid state drives hold a large amount of information and are
used for storage of programs and data.
Start screen—Displays the new Windows® operating system
look and feel.
Suspend—A feature of some Windows® operating systems
that allows you to turn off the computer without exiting your
open applications and to continue from where you left off
when you turn the computer on again.
Swipe—Swipe an open window to the left or right of the screen
to display the next or previous window.
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Glossary
150
system prompt—The symbol (in the MS-DOS® operating
system, generally a drive letter followed by a “greater than”
sign) indicating where users are to enter commands.
TFT display—See active-matrix display.
T
Touch—To activate items displayed on the screen, such as
apps, setting icons, and on-screen buttons by touching
them with your finger.
Tile/Tiles—A list of square or rectangular icons on the Start
screen representing applications that can be accessed by
selecting them.
Universal Serial Bus (USB)—USB is a serial bus that
supports data transfer. USB allows hot swapping of
peripherals. See also bus, hot swapping, serial.
U
upload—To send a file to another computer through a modem
or network. See also download.
USB—See Universal Serial Bus (USB).
USB Flash drive—A small, portable flash memory card that
plugs into a computer’s USB port and functions as a
portable hard drive. They are smaller and more durable than
an external hard drive because they do not contain any
internal moving parts, but have less storage capacity. See
also Universal Serial Bus (USB).
utility—A computer program designed to perform a narrowly
focused operation or solve a specific problem. Utilities are
often related to computer system management.
Web—See World Wide Web.
W
Wi-Fi®—A registered trademark term of the Wi-Fi Alliance that
stands for Wireless Fidelity, and is another term for the
communication protocol to permit an Ethernet connection
using wireless communication components.
World Wide Web (www)—The worldwide network of Web
sites linked together over the Internet. A user of the Web can
jump from site to site regardless of the location of the
computer hosting the site. See also Internet.
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Index
A
changing 77
AC adaptor 30
AC power 69
charge time 69
charger 69
AC power light 30
accessing
network 86
AccuPoint®
primary button 48
secondary button 48
adding
memory 37
optional external devices 37
adjusting
(RTC) 70
conserving power 74
low charge 73
monitoring power 32, 71
power options 73
real-time clock (RTC) 69
recharge time 68
RTC memory 69
running device on battery
power 67
touch pad settings 52
app, starting 64
App, starting from Start screen 64
apps
starting from Start screen 64
audio features 86
B
backing up files 59, 65
Backlit keyboard 62
battery
safety precautions 77
setting notifications 73
battery life 68
151
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Index
152
taking care of 77
battery indicator light 72
BIOS Setup
setting up 29
see System Settings
fixing a problem 112
device will not start
disabling
display
C
caring for your device 57
changing
battery 77
charging the battery 32
cleaning the device 57
communications
set up 85
computing habits
troubleshooting 122
computing tips 58
connecting
display devices
external 53
disposing of your device 78
AC adaptor 30
AC adaptor cord to (DC-IN) 31
device to a network 86
external device 52
HDMI™-compatible TV or
display device 53
monitor 54
E
eco power plan 76
enabling
power cord/cable 32
power source 31
customize
device settings 56
enabling/disabling numeric overlay
133
D
enabling/disabling scroll lock 133
exploring
desktop 82
Start screen 80
external display device
HDMI™ Out port 53
external display, adjusting 56
data/entire system backup
troubleshooting 125
desktop
creating new icon 83
exploring the 82
icons 83
recycle bin 83
standard features 81, 82
device
caring for 57
F
files
cleaning 57
disposal 78
environmental precautions 78
backing up 59, 65
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153
saving 65
Function Key 100
L
Function keys 132, 133
disabling or enabling wireless
devices 132
LEDs
display brightness 132
Hibernation mode 130
Keyboard Function keys 134
Lock (Instant security) 130
Optical disk drive 133
Output (Display switch) 131
Power plan 130
Licenses 17
M
memory
Sleep mode 130
volume mute 133
adding 37
Zoom (Display resolution) 134
function keys 61
H
microphone
headphones
using 87
using 86
monitor
I
icon
monitor problems
monitoring battery power 71
mouse properties 63
moving the device 57
desktop 83
moving to desktop 83
recycle bin 83
safety 27
Shut down 35, 36
N
network
networking
Initial setup
using your device for the first
time 33
internal storage drive
recovery 37
notification area 84
notifications 84
K
keyboard
attaching 60
detaching 60
function keys 61
rotation lock 60
special Windows® keys 61
troubleshooting 115
using 61
O
online resources
Toshiba 66
optional external devices
adding 37
P
keys
password
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Index
154
deleting a supervisor 95
deleting a user 97
instant password 93
power-on password 93
setting 93
internal storage drive 37
reset your PC 44
setting a supervisor 93
setting a user 95
restoring from recovery media
supervisor password 93
user password 93
utility 93
refresh your PC
port
with user’s data 42
HDMI™ 53
power
connecting cable to AC
restore points
adaptor 31
cord/cable 32
running device on battery power 67
cord/cable connectors 135
energy-saving features 67
power down
shut down 34
power light 72
power management 69
optimum performance 69
power plans
selecting power plan options
75
power saving options 74
printer
troubleshooting 119
problem solving
contacting Toshiba 127
Startup options 109
projector
S
disposing of device 78
safety precautions
battery 77
selecting
power plan options 75
video cables 53
setting
low battery notifications 73
setting up
AC adaptor 30
communications 85
device 29
connecting 54
R
real-time clock (RTC)
battery 69
software 33
settings
recording sounds 86
recovery
customize device settings 56
display output 54
Shut down
creating recovery media 38
device 35, 36
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icon 35, 36
Sleep mode 36
sounds
recording 86
speakers
using external 87
Start screen
exploring the 80
checking device properties 112
119
data/entire system backup 125
display problems
starting an app 64
starting an app from Start screen 64
Startup menu
problem solving 109
screen is blank 115
error message, warning
resume failure 107
supervisor password, deleting 95
supervisor password, set up 93
system indicator lights
AC power 30
LEDs 32, 71, 72, 88
System Settings 98
external display problems 116
external monitor 115
hard disk drive is slow 118
installing hardware/software
125
missing files/trouble accessing
a drive 117
power and batteries 113
restore points 123
URL address not found 111
Windows® operating system
not working 108
T
taking care of battery 77
taskbar 83
television
adjusting display 56
Tiles
Start screen 82
tips
for computing 58
Toshiba
online resources 66
registering device
Toshiba Web site 34
worldwide offices 128
TOSHIBA Application Installer 103
Toshiba Dual Pointing Device 48
TOSHIBA Function Keys
functions 129
touch pad
wireless networking 120
using 49
U
touch screen navigation 62
traveling tips 78
troubleshooting 115
AC power light is blinking 107
user password, deleting 97
user password, setting 95
using
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Index
156
a microphone 86
eco power plan 76
Memory card reader 88
touch pad 49
Web Camera 88
using the keyboard 61
using the Toshiba Dual Pointing
Device 48
Utilities 91
V
video projector
adjusting display 56
W
warranty
standard limited warranty 28
Web Camera
using 88
Web sites 127
Wi-Fi®
wireless networking 85
Windows® Charms
Devices 81
Search 81
Settings 81
Share 81
Start 81
Windows® charms 81
Windows® key 61
Windows® operating system
desktop 82, 89
troubleshooting 108
Windows® Store 84
wireless networking 85
troubleshooting 120
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