Toshiba IP Phone IP Communications System User Manual

Government  
Communication  
Solutions  
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THE TOSHIBA DIFFERENCE  
An Industry Leader That Understands  
Government Requirements  
Effective communication is the cornerstone of most daily  
government activity, and powerful, reliable communications  
equipment can make a critical difference. When performance  
counts, you can count on Toshiba.  
You can also trust Toshiba to fully support your purchase — today  
and years from now.  
Select Toshiba and you can count on these critical advantages:  
A nationwide network of over 600 authorized Toshiba TSD dealers  
We offer a full range of flexible, high-quality communications  
systems — all with superior reliability. A recognized leader in  
telecom products, Toshiba has spent the last 130 years building  
a worldwide reputation for innovation and reliability. Maintaining  
our legendary product quality is a top priority — so your investment  
makes sense today and in the future.  
Specialized government account managers and customer  
service representatives  
A single point of contact for streamlined order processing  
and service  
A variety of procurement and payment options that meet  
specific needs  
Toshiba understands the requirements unique to government  
agencies and how to best support them. As a Toshiba government  
customer, you gain access to knowledgeable professionals who  
are trained in every aspect of Toshiba systems.  
Uniquely responsive service and support for optimal performance  
Whether you purchase for government agencies at the Federal,  
State, County, or Local level, the Toshiba Government Communications  
Program is your source for comprehensive communications systems  
that can handle your information-management requirements.  
Our authorized network of Toshiba Telecommunications System  
Division (TSD) dealers will help you select, purchase, install, and  
service your critical communications equipment. They will work  
with you to ensure the efficiency and productivity of your systems.  
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COMPLETE SUPPORT  
Government Purchasing Options  
The Toshiba Government Communications Program offers several  
purchasing options designed to meet your specific requirements.  
Compliance with various laws and regulations  
Volume purchase prices across an agency  
Wider selection of commercial services and products  
Access to the latest technology  
GSA Schedule Purchases  
If your organization is authorized to purchase from the General  
Services Administration (GSA) Schedule, the Toshiba GSA Schedule  
(contract number GS-35-F-0252T) offers a fast, easy purchasing  
path that eliminates time-consuming bids. Take advantage of  
these benefits:  
Clients who qualify for MAS Contract purchases have these  
additional advantages:  
Meet competition requirements through pre-negotiated, best  
commercial rates  
Standardized pricing for equipment and installation  
Meet small business goals  
Simplified budget information for accurate purchase and  
installation forecasting  
Offer easy payment options  
Keeps solicitation continuously open  
A dedicated Toshiba government specialist to coordinate all  
aspects of your purchase  
Your Toshiba Government Communications Program dealer can  
help you determine if your agency is qualified to purchase through  
GSA MAS Contracts.  
When you order Toshiba communications systems through our  
GSA Program, you have several convenient payment options:  
For recurring orders, your agency may realize additional savings by  
establishing Blanket Purchase Agreements (BPAs) under your GSA  
Schedule contract. A BPA streamlines the order process, reduces  
your administrative efforts by eliminating individual orders and  
payments, and lets you leverage your agency’s buying power  
through volume purchases.  
GSA SmartPay® purchase cards  
Toshiba Financial Services leasing programs  
GSA Advantage!® online (www.fss.gsa.gov)  
Discounts for prompt payments and bulk purchases  
Open Market Purchases  
If you prefer to purchase on the open market, rather than through  
the Toshiba GSA Schedule, competitive pricing is also available  
through your local authorized Toshiba TSD dealer. These dealers  
can offer you affordable pricing as well as the benefits of Toshiba  
Financial Services Leasing programs.  
Government agencies awarding and administering contracts  
during emergencies are encouraged to seek out prequalified GSA  
contractors. Please see the May 2007 Emergency Acquisitions  
Guide, developed by the Office of Federal Procurement Policy and  
released by the Office of Management and Budget (OMB), available  
acquisitions_guide.pdf, for information.  
GSA MAS Contract Purchases  
Through GSA’s Multiple Award Schedule (MAS), contracts are  
approved and awarded rapidly. Open to all Federal agencies as well  
as State and Local organizations, those agencies and vendors who  
order using MAS contracts receive some unique benefits, including:  
Administrative savings and reduced acquisition cost  
No synopsis required  
Shorter lead-times and turn-times  
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Protecting Your Investment in Toshiba Technology  
From our Strata® CIX™ line of communication systems to advanced call center solutions, ISDN, Voice Processing, Voice  
Over IP, Computer Telephony Integration, and Interactive Voice Response systems, TSD provides comprehensive solutions  
for all your communication needs.  
Proven Toshiba quality and reliability are built into every communication system we offer. Each unit is rigorously  
tested in real-world conditions, so you can depend on your Toshiba system’s performance day-in and day-out. All our  
telephones provide flexible features and options that make your system easy to use. By effectively using your Toshiba  
communication system’s many time-saving features, your employees will maximize their productivity and training time  
will be minimized.  
Meeting Your Communication Needs Today and Tomorrow  
Toshiba communication equipment is specially designed with flexibility to match your specific applications. Our full line  
of communication systems provides the industry’s strongest solution, meeting your changing communication needs.  
Modularity is a key component of every Toshiba communication product. That means your government organization can  
cost-effectively upgrade your Toshiba system as needed. Best of all, our system‘s migration capability fully protects your  
investment in Toshiba communication technology. What’s more, your Toshiba communication system is backed by our  
comprehensive warranty which guarantees your protection. What’s the bottom line? Whether your government agency  
operates at the Federal, State, County, or Local level, Toshiba products give you the power to manage information and  
communicate with maximum effectiveness — with total reliability.  
To learn more about Toshiba’s commitment to government communication needs, call our government office at  
(800) 535-5039 x210, or visit our website at www.telecom.toshiba.com.  
COOPERATIVE PURCHASING. Effective May 18, 2004, Cooperative Purchasing authorizes State and local government entities to purchase Information  
Technology (IT) products and services from the GSAs Schedule 70 and the Corporate Schedule contracts containing information technology (IT) Special  
Item Numbers (SINs). Cooperative Purchasing is limited to the purchase of Information Technology (IT) equipment , software, supplies, support equipment,  
and services. State and local government entities means: the states of the United States, counties, municipalities, cities, towns, townships, tribal govern-  
ments, public authorities (including public or Indian housing agencies under the United States Housing Act of 1937), school districts, colleges and other  
institutions of higher education, council of governments (incorporated or not), regional or interstate government entities, or any agency or instrumentality  
of the preceding entities (including any local educational agency or institution of higher education), and including legislative and judicial departments.  
STATE & LOCAL RECOVERY PURCHASING. Section 833 of the National Defense Authorization Act for Fiscal Year 2007, authorizes the Administrator of the  
General Services Administration to provide for the use by state or local governments of Federal Supply Schedules for goods or services that are to be used  
to facilitate recovery from a major disaster by the President under Robert T. Stafford Disaster Relief and Emergency Assistance Act, or to facilitate recovery  
from terrorism or nuclear biological, chemical, or radiological attack. A “major disaster” is defined by the Act to mean a natural catastrophe in any part of  
the United States, including its territories, which in the determination of the President causes sufficient severity and magnitude to warrant major disaster  
assistance to supplement the efforts and available resources of state and local governments. For more information on the Robert T. Stafford Disaster Relief  
and Emergency Assistance Act, go to: www.fema.gov/about/stafact.shtm.  
Toshiba America Information Systems, Inc.  
Telecommunication Systems Division  
9740 Irvine Blvd., Irvine, CA 92618-1697  
Headquarters (949) 583-3700  
National Accounts (800) 234-4873  
© 2008 Toshiba America Information Systems, Inc. All product, service and company names are trademarks,  
registered trademarks or service marks of their respective owners. Information including without limitation specifications,  
availability, content of services, and contact information is subject to change without notice.  
Literature Order #: TSD-BR-GVTSLS-VF/4500135  
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