Taylor Refrigerator C708 User Manual

Models C708 & C716  
Heat Treatment  
Soft Serve Freezers  
Original Operating Instructions  
059061-M  
January, 2005 (Original Publication)  
(Updated 6/11/12)  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Table of Contents  
Section 1  
To the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
Installer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Air Cooled Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Water Connections (Water Cooled Units Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Beater Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Refrigerant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
1
2
2
2
3
3
Section 2  
To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
4
4
5
Compressor Warranty Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Section 3  
Section 4  
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Operator Parts Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
8
8
Model C708 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Model C716 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Model C708 Single Spout Door and Beater Assembly . . . . . . . . . . . . . . . . . . . . . . 12  
Model C716 Door and Beater Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
X57029-XX Pump A. - Mix Simplified (Models C708 & C716) . . . . . . . . . . . . . . . 14  
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Brush A.-Package-HT X44127 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Section 5  
Important: To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Symbol Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Operating Screen Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Freezer Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Manager's Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Section 6  
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Freezing Cylinder Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Freezer Door Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Mix Pump Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Priming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Daily Closing Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Daily Opening Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Manual Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Table of Contents  
Models C708 & C716  
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Table of Contents - Page 2  
Draining Product From The Freezing Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Hopper Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Section 7  
Important: Operator Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
During Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Troubleshooting Bacterial Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Regular Maintenance Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Winter Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Section 8  
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Parts Replacement Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Section 9  
Section 10  
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74  
Note: Continuing research results in steady improvements; therefore, information  
in this manual is subject to change without notice.  
Note: Only instructions originating from the factory or its authorized translation  
representative(s) are considered to be the original set of instructions.  
E January, 2005 Taylor (Original Publication)  
(Updated June, 2012)  
All rights reserved.  
059061-M  
Taylor Company  
750 N. Blackhawk Blvd.  
The word Taylor and the Crown design  
are registered trademarks in the United States  
Rockton, IL 61072  
of America and certain other countries.  
Models C708 & C716  
Table of Contents  
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Section 1  
To the Installer  
The following are general installation instructions.  
For complete installation details, please see the  
checkout card.  
This unit has many sharp edges that can  
cause severe injuries.  
Installer Safety  
Site Preparation  
In all areas of the world, equipment should  
be installed in accordance with existing local codes.  
Please contact your local authorities if you have any  
questions.  
Review the area where the unit will be installed  
before uncrating the unit. Make sure that all possible  
hazards to the user and the equipment have been  
addressed.  
Care should be taken to ensure that all basic safety  
practices are followed during the installation and  
servicing activities related to the installation and  
service of Taylor equipment.  
For Indoor Use Only: This unit is designed to  
operate indoors, under normal ambient  
temperatures of 70_-75_F (21_-24_C). The freezer  
has successfully performed in high ambient  
temperatures of 104_(40_C) at reduced capacities.  
S
Only authorized Taylor service personnel  
should perform installation and repairs on  
the equipment.  
S
Authorized service personnel should consult  
OSHA Standard 29CFRI910.147 or the  
applicable code of the local area for the  
industry standards on lockout/tagout  
procedures before beginning any installation  
or repairs.  
This unit must NOT be installed in an area  
where a water jet or hose can be used. NEVER use  
a water jet or hose to rinse or clean the unit. Failure  
to follow this instruction may result in electrocution.  
S
S
Authorized service personnel must ensure  
that the proper PPE is available and worn  
when required during installation and  
service.  
Authorized service personnel must remove  
all metal jewelry, rings, and watches before  
working on electrical equipment.  
This unit must be installed on a level surface  
to avoid the hazard of tipping. Extreme care should  
be taken in moving this equipment for any reason.  
Two or more persons are required to safely move  
this unit. Failure to comply may result in personal  
injury or equipment damage.  
The main power supply(s) to the freezer  
must be disconnected prior to performing any  
repairs. Failure to follow this instruction may result in  
personal injury or death from electrical shock or  
hazardous moving parts as well as poor  
Uncrate the unit and inspect it for damage. Report  
any damage to your Taylor Distributor.  
performance or damage to the equipment.  
This piece of equipment is made in the USA and has  
USA sizes of hardware. All metric conversions are  
approximate and vary in size.  
Note: All repairs must be performed by an  
authorized Taylor Service Technician.  
081208  
1
Models C708 & C716  
To the Installer  
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Air Cooled Units  
Electrical Connections  
DO NOT obstruct air intake and discharge openings:  
Model C708: Requires a minimum of 6” (152 mm) of  
clearance on both sides and 0” in the rear of the  
unit.  
Model C716: Requires a minimum of 3” (76 mm) of  
clearance on all sides. Install the deflector provided  
to prevent recirculation of warm air.  
In the United States, this equipment is intended to  
be installed in accordance with the National  
Electrical Code (NEC), ANSI/NFPA 70-1987. The  
purpose of the NEC code is the practical  
safeguarding of persons and property from hazards  
arising from the use of electricity. This code contains  
provisions considered necessary for safety. In all  
other areas of the world, equipment should be  
installed in accordance with the existing local codes.  
Please contact your local authorities.  
This will allow for adequate air flow across the  
condensers. Failure to allow adequate clearance can  
reduce the refrigeration capacity of the freezers and  
possibly cause permanent damage to the  
compressors.  
FOLLOW YOUR LOCAL ELECTRICAL CODES!  
Water Connections  
(Water Cooled Units Only)  
Each unit requires one power supply for each data  
label on the unit. Check the data label(s) on the  
freezer for branch circuit overcurrent protection or  
fuse, circuit ampacity, and other electrical  
specifications. Refer to the wiring diagram provided  
inside of the electrical box for proper power  
connections.  
An adequate cold water supply must be provided  
with a hand shut-off valve. On the underside of the  
base pan or on the right side, two 3/8” I.P.S. water  
connections for inlet and outlet are provided for easy  
hook-up. 1/2” inside diameter water lines should be  
connected to the machine. (Flexible lines are  
recommended, if local codes permit.) Depending on  
local water conditions, it may be advisable to install  
a water strainer to prevent foreign substances from  
clogging the automatic water valve. There will be  
only one water “in” and one water “out” connection.  
DO NOT install a hand shut-off valve on the water  
“out” line! Water should always flow in this order:  
first, through the automatic water valve; second,  
through the condenser; and third, through the outlet  
fitting to an open trap drain.  
CAUTION: THIS EQUIPMENT MUST BE  
PROPERLY GROUNDED! FAILURE TO DO SO  
CAN RESULT IN SEVERE PERSONAL INJURY  
FROM ELECTRICAL SHOCK!  
This unit is provided with an equipotential  
grounding lug that is to be properly attached to the  
rear of the frame by the authorized installer. The  
installation location is marked by the equipotential  
bonding symbol (5021 of IEC 60417-1) on both the  
removable panel and the equipment's frame.  
A back flow prevention device is  
required on the incoming water connection side.  
Please refer to the applicable National, State, and  
local codes for determining the proper configuration.  
101027  
2
To the Installer  
Models C708 & C716  
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Refrigerant  
S
S
Stationary appliances which are not  
equipped with a power cord and a plug or  
another device to disconnect the appliance  
from the power source must have an all-pole  
disconnecting device with a contact gap of  
at least 3 mm installed in the external  
installation.  
In consideration of our environment, Taylor  
proudly uses only earth friendly HFC refrigerants.  
The HFC refrigerant used in this unit is R404A. This  
refrigerant is generally considered non-toxic and  
non-flammable, with an Ozone Depleting Potential  
(ODP) of zero (0).  
Appliances that are permanently connected  
to fixed wiring and for which leakage  
currents may exceed 10 mA, particularly  
when disconnected or not used for long  
periods, or during initial installation, shall  
have protective devices such as a GFI, to  
protect against the leakage of current,  
installed by the authorized personnel to the  
local codes.  
However, any gas under pressure is potentially  
hazardous and must be handled with caution.  
NEVER fill any refrigerant cylinder completely with  
liquid. Filling the cylinder to approximately 80% will  
allow for normal expansion.  
S
Supply cords used with this unit shall be  
oil-resistant, sheathed flexible cable not  
lighter than ordinary polychloroprene or  
other equivalent synthetic  
elastomer-sheathed cord (Code designation  
60245 IEC 57) installed with the proper cord  
anchorage to relieve conductors from strain,  
including twisting, at the terminals and  
protect the insulation of the conductors from  
abrasion.  
Use only R134a refrigerant that conforms to  
the AHI standard 700 specification. The use of any  
other refrigerant may expose users and operators to  
unexpected safety hazards.  
Refrigerant liquid sprayed onto the skin may  
cause serious damage to tissue. Keep eyes and skin  
protected. If refrigerant burns should occur, flush  
immediately with cold water. If burns are severe,  
apply ice packs and contact a physician  
immediately.  
Beater Rotation  
Beater rotation must be clockwise as viewed  
looking into the freezing cylinder.  
Taylor reminds technicians to be cautious of  
government laws regarding refrigerant recovery,  
recycling, and reclaiming systems. If you have any  
questions regarding these laws, please contact the  
factory Service Department.  
Note: The following procedures must be performed  
by an authorized Taylor service technician.  
To correct rotation on a three-phase unit,  
interchange any two incoming power supply lines at  
freezer main terminal block only.  
To correct rotation on a single-phase unit, change  
the leads inside the beater motor. (Follow diagram  
printed on motor.)  
WARNING: R404A refrigerant used in  
conjunction with polyolester oils is extremely  
moisture absorbent. When opening a refrigeration  
system, the maximum time the system is open must  
not exceed 15 minutes. Cap all open tubing to  
prevent humid air or water from being absorbed by  
the oil.  
Electrical connections are made directly to the  
terminal block provided in the main control box,  
located: C708 - behind the rear panel.  
C716 - behind the lower front panel.  
120611  
3
Models C708 & C716  
To the Installer  
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Section 2  
To the Operator  
Your freezers have been carefully engineered and  
manufactured to give you dependable operation.  
These units, when properly operated and cared for,  
will produce a consistent quality product. Like all  
mechanical products, they will require cleaning and  
maintenance. A minimum amount of care and  
attention is necessary if the operating procedures  
outlined in this manual are followed closely.  
The user is responsible for returning the product to  
the appropriate collection facility, as specified by  
your local code.  
For additional information regarding applicable local  
laws, please contact the municipal facility and/or  
local distributor.  
This Operator's Manual should be read before  
operating or performing any maintenance on your  
equipment.  
Compressor Warranty Disclaimer  
The refrigeration compressors on this machine are  
warranted for the term indicated on the warranty  
card accompanying this machine. However, due to  
the Montreal Protocol and the U.S. Clean Air Act  
Amendments of 1990, many new refrigerants are  
being tested and developed, thus seeking their way  
into the service industry. Some of these new  
refrigerants are being advertised as drop-in  
replacements for numerous applications. It should  
be noted that, in the event of ordinary service to this  
machine's refrigeration system, only the refrigerant  
specified on the affixed data label should be  
used. The unauthorized use of alternate refrigerants  
will void your compressor warranty. It will be the  
owner's responsibility to make this fact known to any  
technician he employs.  
Your Taylor freezer will NOT eventually compensate  
for and correct any errors during the set-up or filling  
operations. Thus, the initial assembly and priming  
procedures are of extreme importance. It is strongly  
recommended that personnel responsible for the  
equipment's operation, both assembly and  
disassembly, go through these procedures together  
in order to be properly trained and to make sure that  
no confusion exists.  
In the event you should require technical assistance,  
please contact your local authorized Taylor  
Distributor.  
Note: Warranty is valid only if the parts are  
authorized Taylor parts, purchased from an  
authorized Taylor Distributor, and the required  
service work is provided by an authorized Taylor  
service technician. Taylor reserves the right to deny  
warranty claims on equipment or parts if  
non-approved parts or refrigerant were installed in  
the machine, system modifications were performed  
beyond factory recommendations, or it is determined  
that the failure was caused by neglect or abuse.  
It should also be noted that Taylor does not warrant  
the refrigerant used in its equipment. For example, if  
the refrigerant is lost during the course of ordinary  
service to this machine, Taylor has no obligation to  
either supply or provide its replacement either at  
billable or unbillable terms. Taylor does have the  
obligation to recommend a suitable replacement if  
the original refrigerant is banned, obsoleted, or no  
longer available during the five year warranty of the  
compressor.  
Note: Constant research results in steady  
improvements; therefore, information in this  
manual is subject to change without notice.  
Taylor will continue to monitor the industry and test  
new alternates as they are being developed. Should  
a new alternate prove, through our testing, that it  
would be accepted as a drop-in replacement, then  
the above disclaimer would become null and void.  
To find out the current status of an alternate  
refrigerant as it relates to your compressor warranty,  
call the local Taylor Distributor or the Taylor Factory.  
Be prepared to provide the Model/Serial Number of  
the unit in question.  
If the crossed out wheeled bin symbol is  
affixed to this product, it signifies that this product is  
compliant with the EU Directive as well as other  
similar legislation in effect after August 13, 2005.  
Therefore, it must be collected separately after its  
use is completed, and cannot be disposed as  
unsorted municipal waste.  
080714  
4
To the Operator  
Models C708 & C716  
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Section 3  
Safety  
We, at Taylor Company, are concerned about the  
safety of the operator when he or she comes in  
contact with the freezer and its parts. Taylor has  
gone to extreme efforts to design and manufacture  
built-in safety features to protect both you and the  
service technician. As an example, warning labels  
have been attached to the freezer to further point  
out safety precautions to the operator.  
S
S
DO NOT operate the freezer unless it is  
properly grounded.  
DO NOT operate the freezer with larger  
fuses than specified on the freezer data  
label.  
S
S
All repairs must be performed by an  
authorized Taylor service technician.  
IMPORTANT - Failure to adhere to the  
following safety precautions may result in  
severe personal injury or death. Failure to  
comply with these warnings may damage the  
machine and its components. Component  
damage will result in part replacement expense  
and service repair expense.  
The main power supplies to the machine  
must be disconnected prior to performing  
any repairs.  
S
S
Cord Connected Units: Only Taylor  
authorized service technicians may install a  
plug on this unit.  
Stationary appliances which are not  
equipped with a power cord and a plug or  
another device to disconnect the appliance  
from the power source must have an all-pole  
disconnecting device with a contact gap of  
at least 3 mm installed in the external  
installation.  
DO NOT operate the freezer without  
reading this Operator Manual. Failure to follow this  
instruction may result in equipment damage, poor  
freezer performance, health hazards, or personal  
injury.  
S
Appliances that are permanently connected  
to fixed wiring and for which leakage  
currents may exceed 10 mA, particularly  
when disconnected or not used for long  
periods, or during initial installation, shall  
have protective devices such as a GFI, to  
protect against the leakage of current,  
installed by the authorized personnel to the  
local codes.  
Per IEC 60335-1 and its part 2 standards,  
“This appliance is to be used only by trained  
personnel. It is not intended for use by children or  
people with reduced physical, sensory, or mental  
capabilities, or lack of experience and knowledge,  
unless given supervision or instruction concerning  
the use of the appliance by a person responsible for  
their safety.”  
S
Supply cords used with this unit shall be  
oil-resistant, sheathed flexible cable not  
lighter than ordinary polychloroprene or  
other equivalent synthetic  
This unit is provided with an equipotential  
grounding lug that is to be properly attached to the  
rear of the frame by the authorized installer. The  
installation location is marked by the equipotential  
bonding symbol (5021 of IEC 60417-1) on both the  
removable panel and the equipment's frame.  
elastomer-sheathed cord (Code designation  
60245 IEC 57) installed with the proper cord  
anchorage to relieve conductors from strain,  
including twisting, at the terminals and  
protect the insulation of the conductors from  
abrasion.  
DO NOT use a water jet to clean or rinse  
the freezer. Failure to follow these instructions may  
result in serious electrical shock.  
Failure to follow these instructions may result in  
electrocution. Contact your local authorized Taylor  
Distributor for service.  
101206  
5
Models C708 & C716  
Safety  
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This freezer must be placed on a level  
surface. Failure to comply may result in personal  
injury or equipment damage.  
S
S
DO NOT allow untrained personnel to  
operate this machine.  
DO NOT operate the freezer unless all  
service panels and access doors are  
restrained with screws.  
Cleaning and sanitizing schedules are  
governed by your state or local regulatory agencies  
and must be followed accordingly. Please refer to  
the cleaning section of this manual for the proper  
procedure to clean this unit.  
S
DO NOT remove any internal operating  
parts (example: freezer door, beater,  
scraper blades, etc.) unless all control  
switches are in the OFF position.  
Failure to follow these instructions may result in  
severe personal injury from hazardous moving parts.  
DO NOT obstruct air intake and discharge openings:  
C708: A minimum of 6” (152 mm) air space is  
required on both sides and 0” on the rear.  
C716: A minimum of 3” (76 mm) air space is  
required on all sides. Install the deflector provided to  
prevent recirculation of warm air.  
This unit has many sharp edges that can  
cause severe injuries.  
S
DO NOT put objects or fingers in the door  
spout. This may contaminate the product  
and cause severe personal injury from blade  
contact.  
Failure to follow these instructions may cause poor  
freezer performance and damage to the machines.  
For Indoor Use Only: This unit is designed to  
operate indoors, under normal ambient  
temperatures of 70_ - 75_F (21_ - 24_C). The  
freezer has successfully performed in high ambient  
temperatures of 104_(40_C) at reduced capacities.  
S
S
USE EXTREME CAUTION when removing  
the beater asssembly. The scraper blades  
are very sharp.  
CAUTION-SHARP EDGES: Two people are  
required to handle the cup/cone dispenser.  
Protective gloves must be worn and the  
mounting holes must NOT be used to lift or  
hold the dispenser. Failure to follow this  
instruction can result in personal injury to  
fingers or equipment damage.  
NOISE LEVEL: Airborne noise emission does not  
exceed 78 dB(A) when measured at a distance of  
1.0 meter from the surface of the machine and at a  
height of 1.6 meters from the floor.  
080826  
6
Safety  
Models C708 & C716  
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Notes:  
7
Models C708 & C716  
Safety  
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Section 4  
Operator Parts Identification  
Model C708  
Figure 1  
8
Operator Parts Identification  
Models C708 & C716  
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Model C708 Exploded View Parts Identification  
ITEM  
DESCRIPTION  
PANEL-SIDE-LEFT  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
056963  
027503  
043934  
X65368  
X56591  
X57029-14  
056077  
X56074  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
PANEL A.-FRONT-UPPER  
COVER-ACCESS-FRONT R.  
STUD-NOSE CONE  
SCREW 10 X 3/8 SLOTTED  
COVER-ACCESS-LEFT  
FILTER-AIR  
X59423  
056933  
055987  
015582  
056946  
052779-9  
X58955  
056076  
056858  
049203  
PAN-DRIP 11-5/8 LONG  
PIN-RETAINING-HOPPER CVR  
KIT A.-COVER-HOPPER  
BLADE A.-AGITATOR  
3
4
5
6
PUMP A.-MIX SIMPLIFIED S.S.  
PANEL-REAR  
7
PANEL A.-FRONT-LOWER  
SHELF-TRAY-DRIP  
TRAY-DRIP  
8
PAN A.-DRIP 5 1/2” LONG  
9
SCREW-1/4-20X3/8 RHM-STNLS 011694  
PANEL A-SIDE-RIGHT X57871  
10  
SHIELD-SPLASH  
110506  
9
Models C708 & C716  
Operator Parts Identification  
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Model C716  
Figure 2  
120409  
10  
Operator Parts Identification  
Models C708 & C716  
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Model C716 Exploded View Parts Identification  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
KIT A.-COVER-HOPPER  
BLADE A.-AGITATOR  
PANEL-REAR  
X67061-AS  
X56591  
16  
PANEL-CORNER-FRONT  
RIGHT  
063087  
17  
CASTER-4” SWV 3/4-10 STEM  
W/BRAKE  
046437  
3
064258-SER  
059737  
4
PAN-DRIP 7.875  
18  
19  
20  
21  
22  
23  
24  
25  
26  
*
DEFLECTOR  
059929  
5
PUMP A.-MIX SIMPLIFIED  
PANEL-SIDE-RIGHT  
X57029-14  
059907  
PANEL A.-FRONT LOWER  
TRAY-DRIP-19-5/8 L X 4-7/8  
X59854-SER  
033812  
6
7
PANEL A.-FRONT SYRUP RAIL X63884-40  
SHIELD-SPLASH-WIRE-19-3/4 L 033813  
PAN-DRIP 19-1/2 LONG 035034  
PANEL-CORNER-FRONT-LEFT 063088  
STUD-NOSE CONE 055987  
PIN-RETAINING-HOPPER CVR 043934  
8
PANEL A.-FRONT  
X59836  
059736  
X59928  
030788  
052779-11  
044106  
030787  
011694  
9
PAN-DRIP 12.5  
10  
11  
12  
13  
14  
15  
PANEL A.-FILTER-LOUVERED  
FASTENER-DOOR STRIKE  
FILTER-AIR-POLY-FLO  
CASTER-4” SWV 3/4-10 STEM  
FASTENER-DOOR LATCH  
SCREW-1/4-20 X 3/8 RHM-SS  
PANEL-SIDE-LEFT  
059906  
045865  
FASTENER-CLIP 1/4-20  
*NOT SHOWN  
120409  
11  
Models C708 & C716  
Operator Parts Identification  
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Model C708 Single Spout Door and Beater Assembly  
Figure 3  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
3
4
5
6
7
8
9
HANDLE A.-DRAW-WELDED  
NUT-STUD-BLACK 2.563“  
DOOR A.-W/BAFFLE  
X56246  
058764  
X57332-SER  
X55820  
014402  
055819  
048926  
050348  
050346  
10  
11  
12  
13  
14  
15  
16  
17  
18  
SHOE-FRONT HELIX *FRONT* 050347  
BEATER A.-3.4QT-1 PIN  
BLADE-SCRAPER-PLASTIC  
CLIP-SCRAPER BLADE 7.00  
SHAFT-BEATER  
X46231  
046235  
046236  
056078  
032560  
058765  
015872  
056332  
VALVE A.-DRAW  
O-RING-DRAW VALVE-S.S.  
PIN-HANDLE-SS  
SEAL-DRIVE SHAFT  
GASKET-DOOR HT 4”-DBL  
BEARING-FRONT-SHOE  
SHOE-FRONT HELIX *REAR*  
NUT-STUD-BLACK 3.250”  
O-RING-1/4 OD X .070W 50  
SCREW-ADJUSTMT-5/16-24  
12  
Operator Parts Identification  
Models C708 & C716  
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Model C716 Door and Beater Assembly  
Figure 4  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
HANDLE A.-DRAW-WELDED  
O-RING-1/4 OD X .070W 50  
X56421-1  
015872  
11a BEARING-FRONT-SHOE  
11b SHOE-FRONT HELIX FRONT  
11c SHOE-FRONT HELIX REAR  
050348  
050347  
050346  
046235  
046236  
X46231  
032564  
032560  
3
SCREW-ADJUSTMENT-5/16-24 056332  
4
DOOR A.-3SPT*HT*LG BAF  
PIN-HANDLE-TWIN  
X59923-SER  
059894  
12  
13  
14  
15  
16  
18  
19  
BLADE-SCRAPER-PLASTIC  
CLIP-SCRAPER BLADE 7.00”  
BEATER A.-3.4QT-1 PIN  
SHAFT-BEATER  
5
6
GASKET-DOOR HT 4”-DOUBLE 048926  
7
O-RING--7/8 OD X .103W  
VALVE A.-DRAW  
014402  
X59888  
X59890  
034698  
X50350  
8
SEAL-DRIVE SHAFT  
9
VALVE A.-DRAW*CENTER  
SEAL-DRAW VALVE H-RING  
NUT-STUD-BLACK 3.250 LONG 058765  
NUT-STUD*BLACK 2.563 LONG 058764  
10  
11  
KIT A.-BEATER-FRONT  
SHOES-BEARING  
120409  
13  
Models C708 & C716  
Operator Parts Identification  
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X57029-XX Pump A. - Mix Simplified (Models C708 & C716)  
Figure 5  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1 -- 7 PUMP ASSEMBLY - MIX  
X57029-XX*  
10a CRANK-DRIVE  
039235  
041948  
008904  
048632  
SIMPLIFIED SOFT SERVE  
10b SHAFT-DRIVE  
1
2
3
4
5
6
CYLINDER-PUMP-HOPPER-SS 057943  
10c O-RING 1-3/4 OD X .139W  
10d O-RING 1/2 ID X .139W  
PIN A.-RETAINING  
PISTON  
X55450  
053526  
11a TUBE A.-FEED HOPPER (C708) X56521  
O-RING 2-1/8” OD - RED  
CAP-VALVE  
020051  
11b TUBE A.-FEED RIGHT (C716)  
11c TUBE A.-FEED LEFT (C716)  
X59809  
X59808  
056524  
044641  
056874-XX  
053527  
GASKET-SIMPLIFIED PUMP  
VALVE  
12  
13  
RING-CHECK .120 OD  
CLIP-MIX PUMP RETAINER  
7
8
ADAPTOR - MIX INLET SS RED 054825  
*NOTE: THE STANDARD PUMP X57029-XX IS -14.  
OVERRUN CAN BE CHANGED HIGHER OR LOWER  
BY SUBSTITUTING THE CAP (056874-XX) WITH  
CAPS AVAILABLE -1 THROUGH -20. THE HIGHER  
THE DASH (-) NUMBER, THE HIGHER THE  
OVERRUN.  
O-RING - 11/16 OD - RED  
PIN - COTTER  
016132  
044731  
X41947  
9
10  
SHAFT A.-DRIVE-MIX PUMP-  
HOPPER  
120221  
14  
Operator Parts Identification  
Models C708 & C716  
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Accessories  
Figure 6  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PAIL-MIX 10 QT.  
PART NO.  
1
2
3
SANITIZER-STERA SHEEN  
TOOL-O-RING REMOVAL  
*SEE NOTE  
048260-WHT  
057167  
5
**  
**  
**  
**  
013163  
KIT A.-TUNE-UP (C708)  
KIT A.-TUNE-UP (C716)  
KIT A.-PARTS TRAY (C708)  
KIT A.-PARTS TRAY (C716)  
X63146  
X49463-82  
X57797  
X67432  
TOOL-SHAFT-DRIVE-PUMP-  
HOPPER  
4
LUBRICANT-TAYLOR HI-PERF 048232  
*Note: A sample container of sanitizer is sent with the  
unit. For reorders, order Stera Sheen part no. 055492  
(100 2 oz. packs) or Kay-5 part no. 041082 (200 packs).  
**Not Shown  
110516  
15  
Models C708 & C716  
Operator Parts Identification  
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Brush A.-Package-HT X44127  
Figure 7  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
3
4
BLACK BRISTLE BRUSH  
DOUBLE END BRUSH  
013071  
013072  
013073  
014753  
6
7
BRUSH-SYRUP PORT  
BRUSH SET (3)  
045079  
050103  
039719  
023316  
054068  
WHITE BRISTLE BRUSH 1” x 2”  
8
YELLOW BRISTLE BRUSH  
WHITE BRISTLE BRUSH 3” x 7”  
PUMP SPOUT BRUSH  
WHITE BRISTLE BRUSH  
1-1/2” x 3”  
9
10  
5
WHITE BRISTLE BRUSH 1/2 x 3 033059  
100507  
16  
Operator Parts Identification  
Models C708 & C716  
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Section 5  
Important: To the Operator  
C708  
C716  
Figure 8  
ITEM  
DESCRIPTION  
1
2
POWER SWITCH  
LIQUID CRYSTAL DISPLAY  
KEYPADS  
3
4
MIX OUT INDICATOR  
STANDBY INDICATOR  
MIX LOW INDICATOR  
SELECT KEY  
5
6
7
8
SERVICE MENU KEY  
BRUSH CLEAN COUNTER  
ARROW KEY(S)  
9
10  
11  
TOPPING HEATER KEY  
17  
Models C708 & C716  
Important: To the Operator  
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Symbol Definitions  
= MIX PUMP  
= STANDBY  
To better communicate in the International arena,  
symbols have replaced words on many of our  
operator switches, function, and fault indicators.  
Your Taylor equipment is designed with these  
International symbols.  
Power Switch  
The following chart identifies the symbol definitions.  
When placed in the ON position, the power switch  
allows control panel operation.  
= SELECT  
Fluorescent Display  
The fluorescent display is located on the front  
control panel. During normal operation the display is  
blank. The display is used to show menu options  
and notifies the operator if a fault is detected. On  
International models, the display will indicate the  
temperature of the mix in the hopper.  
= UP ARROW  
= DOWN ARROW  
= AUTO  
Indicator Lights  
MIX LOW - When the MIX LOW symbol  
is  
illuminated, the mix hopper has a low supply of mix  
and should be refilled as soon as possible.  
= HEAT CYCLE  
= WASH (Model C708)  
= WASH (Model C716)  
= MIX LOW  
MIX OUT - When the MIX OUT  
symbol is  
illuminated, the mix hopper has been almost  
completely exhausted and has an insufficient supply  
of mix to operate the freezer. At this time, the AUTO  
mode is locked out and the freezer will be placed in  
the STANDBY mode. To initiate the refrigeration  
system, add mix to the mix hopper and touch the  
AUTO symbol . The freezer will automatically  
begin operation.  
HEAT MODE - When the HEAT MODE symbol  
is illuminated, the freezer is in the process of a heat  
cycle.  
= MIX OUT  
BRUSH CLEAN COUNTER - When the BRUSH  
CLEAN COUNTER display has counted down to “1”,  
the machine must be disassembled and brush  
cleaned within 24 hours.  
= MENU DISPLAY  
100507  
18  
Important: To the Operator  
Models C708 & C716  
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Reset Mechanism  
The reset button is located in the service panel on  
the left side of the C708. The reset buttons are  
located in the back panel of the C716. A reset button  
protects the beater motor from an overload  
condition. Should an overload occur, the reset  
mechanism will trip. To properly reset the freezer  
place the power switch in the OFF position. Press  
the reset button firmly. Turn the power switch to the  
ON position. Touch the WASH symbol  
observe the freezer's performance.  
and  
Figure 9  
WARNING: Do not use metal objects to  
press the reset button. Failure to comply may  
result in severe personal injury or death.  
Operating Screen Descriptions  
The fluorescent display located in the center of the  
control panel is normally blank during the daily  
operation of the machine. The display is activated  
when the SEL symbol or the Manager's Menu is  
selected. The display screen will also alert the  
operator of specific faults detected by the control.  
If the beater motor is turning properly, touch the  
WASH symbol  
AUTO symbol  
to cancel the cycle. Touch the  
to resume normal operation. If the  
freezer shuts down again, contact your authorized  
service technician.  
Note: The displays illustrated in this section are  
those seen on the Models C708. The Model C716  
displays may vary slightly.  
Air/Mix Pump Reset Mechanism  
This reset button protects the pump from an  
overload condition. Should an overload occur, the  
reset mechanism will trip. To reset the pump, press  
the reset button firmly.  
Power Up Memory (Initializing)  
The seven segment display should display “00”  
during the initializing sequence.  
When the machine is powered, the control system  
will initialize to perform a system check. The screen  
will display “INITIALIZING”. There will be four types  
of data the system will check: LANGUAGE,  
SYSTEM DATA, CONFIG DATA, and LOCKOUT  
DATA.  
WARNING: Do not use metal objects to  
press the reset button. Failure to comply may  
result in severe personal injury or death.  
Adjustable Draw Handle  
Language Initialization  
These units feature an adjustable draw handle(s) to  
provide the best portion control, giving a better,  
consistent quality to your product and controlling  
costs. The draw handle(s) should be adjusted to  
provide a flow rate of 5 to 7-1/2 oz. (142 to 213 g.)  
of product by weight per 10 seconds. To INCREASE  
the flow rate, turn the screw CLOCKWISE. To  
DECREASE the flow rate, turn the screw  
The UVC platform supports multiple languages by  
keeping specific strings in battery backed RAM.  
After power-up or a CPU reset, the strings are  
tested to see if the language strings are present and  
not corrupted. If the strings are present and not  
corrupted, initialization continues. Otherwise, the  
operator is prompted to select a language. While  
language strings are being checked for integrity, the  
following screen is displayed.  
COUNTERCLOCKWISE . (See Figure 9.)  
110817  
19  
Models C708 & C716  
Important: To the Operator  
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The system will continue to operate in its previous  
mode but according to default settings.  
Initializing  
Language  
Lockout Data  
Lockout data is protected separately from the rest of  
the data in the memory. While the Lockout Data is  
being checked, the following screen is displayed.  
Note: If there is a language initialization fault, the  
machine will force a language selection prior to the  
initializing sequence. The standard menu LED's  
should light, as if it were in a menu. If a language  
has been selected, the unit is powered down, the  
machine should not ask for a language unless there  
is another language initialization fault. English is the  
factory default setting.  
Initializing  
Lockout Data  
System Data  
If Lockout Data is corrupted, all lockout history data  
is cleared. A “LOCKOUT CRC ERR” fault is  
displayed.  
System data is protected separately from the rest of  
the data in memory. System data includes variables  
that change frequently such as the mode the  
machine is in, lockout status, serving counters, fault  
codes, and others. While System Data is being  
checked the following screen is displayed.  
After the memory integrity has been tested, the  
Safety Timeout screen will be displayed.  
Heat Cycle Data  
Initializing  
System Data  
Heat cycle data is checked separately from the rest  
of the data in memory. Each individual Heat Cycle  
Data record is monitored for corruption individually.  
At the start of a heat cycle, the next Heat Cycle data  
record is cleared and data for the heat cycle is  
written to it. The current Heat Cycle Data is  
displayed as the first heat cycle record in the HEAT  
CYCLE DATA menu option.  
If the System Data is corrupted, the machine is set  
to OFF, the serving counters are set to zero, and the  
faults are cleared. A “SYSTEM CRC ERR” fault is  
set and displayed on the VFD. An acknowledgement  
(SEL key) is required.  
The heat cycle data records are checked for integrity  
when the record is accessed, presently only through  
the HEAT CYCLE DATA menu option.  
(For additional Heat Cycle Data information,  
see page 29.)  
Configuration Data  
Configuration data is separate from the rest of the  
data in the memory. Configuration data is  
information entered through operator and service  
menus. While Configuration Data is being checked  
the following screen is displayed.  
Once the system has initialized, the number of days  
until brush cleaning is required is indicated on the  
control panel. The SAFETY TIMEOUT screen will  
be displayed with the alarm on for 60 seconds or  
until any control symbol is touched.  
Initializing  
Config Data  
SAFETY TIMEOUT  
ANY KEY ABORTS  
If Configuration data is corrupted, all user and  
service settings are set to defaults. A “CONFIG  
CRC ERR” fault is set and displayed on the VFD.  
050628  
20  
Important: To the Operator  
Models C708 & C716  
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Use the up or down arrow symbol to move the  
cursor to “YES”. Touch the SEL symbol to  
immediately start a heat cycle.  
Power Switch OFF  
After the safety timeout has been completed and the  
power switch is OFF, the following screen is  
displayed.  
Note: The machine must be in AUTO or STANDBY  
and have sufficient mix in the hopper before the  
machine can successfully enter the HEAT mode of  
operation.  
POWER SWITCH OFF  
- = - = - = - = - = -  
Heat Cycle  
UNIT CLEANED  
The HEAT symbol on the control panel is illuminated  
throughout the heat treatment cycle. Two warning  
messages will be displayed on the screen. “DO NOT  
DRAW” will be displayed when the mix temperature  
is below 130°F (54.4°C).  
Power Switch ON  
When the power switch is placed in the ON position,  
the control panel touch keys become operative. The  
fluorescent display will be either blank or indicate  
that the unit has been cleaned.  
DO NOT DRAW  
When the temperature of the mix is above 130°F  
(54.4°C) the screen will display a message  
indicating that HOT PRODUCT is in the machine.  
UNIT CLEANED  
HOT PRODUCT  
International Models Only:  
Some International models will continuously display  
the temperature of the mix hopper when the power  
switch is in the ON position.  
DO NOT attempt to draw product or  
disassemble the unit during the HEAT cycle. The  
product is hot and under extreme pressure.  
In the HEAT cycle, the mix temperature in the  
hopper and freezing cylinder must be raised to  
151°F (66.1°C) within 90 minutes.  
HOPPER  
21.0  
UNIT CLEANED  
When the heating phase is complete, the freezer  
goes into the holding phase of the cycle. The holding  
phase will keep the temperature above 151°F  
(66.1°C) for a minimum of 35 minutes.  
If the control is set for international configuration, the  
following screen will appear when the heat symbol is  
touched.  
The final phase of the heat treatment cycle is the  
cooling phase. The freezer must cool the mix below  
41°F (5°C) within 90 minutes.  
When the entire heat cycle has been completed, the  
HEAT symbol will no longer be illuminated. The  
machine will enter the STANDBY mode (STANDBY  
symbol illuminates). The machine can be placed in  
AUTO or left in STANDBY.  
ARE YOU SURE  
Yes  
No  
>
050628  
21  
Models C708 & C716  
Important: To the Operator  
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To comply with health codes, heat treatment system  
freezers must complete a heat treatment cycle  
daily, and must be disassembled and brush cleaned  
a minimum of every 14 days. Brush cleaning is the  
normal disassembly and cleaning procedure found in  
the Operator Manual. Failure to follow these  
guidelines will cause the control to lock the freezer  
out of the AUTO mode.  
2. The following screen will display if there has  
been a thermistor failure (freezing cylinder or  
hopper) during the heat treatment process.  
SYSTEM FAULT  
FREEZER LOCKED  
SERVICE REQ'D  
If the Heat Treatment Cycle fails, the screen will  
display a failure message and return the freezer to  
the STANDBY mode.  
>
WASH TO BRUSH CLEAN  
Always comply with local guidelines for the  
maximum number of days allowed between brush  
clean cycles.  
Touching the SEL symbol will indicate which  
thermistor caused the Hard Lock.  
Freezer Locks  
HOPPER THERM BAD  
FREEZER LOCKED  
There are two types of freezer lock conditions that  
can occur: Hard Lock or Soft Lock. A Hard Lock  
requires the machine be disassembled and brush  
cleaned. A Soft Lock can be corrected by either  
disassembling and brush cleaning the machine, or  
by starting another heat treatment cycle.  
If the machine has hard locked and an attempt is  
made to enter AUTO, the machine will enter the  
STANDBY mode and display the following message.  
Hardlock  
There are two causes of a hard lock failure. The  
freezer will hardlock if either the Brush Clean Timer  
has elapsed or if a Thermistor Failure (Freezing  
Cylinder or Hopper) occurred during a Heat cycle.  
1. The following screen will be displayed if a Brush  
Clean Cycle Time has occurred.  
FREEZER LOCKED  
BRUSH CLEAN TIMEOUT  
FREEZER LOCKED  
CLEANING REQ'D  
To restore the message that identified the reason for  
the hard lock, turn the power switch OFF for five  
seconds and then return the power switch to the ON  
position. The original message with the reason for  
the Hard Lock will be displayed.  
>
WASH TO BRUSH CLEAN  
Touching the SEL symbol will display the following  
screen.  
The FREEZER LOCKED message will remain on  
the display until the brush clean requirements are  
fulfilled. The freezer must be disassembled in order  
to activate the five minute timer on the display  
screen. Once the timer counts down to zero, the  
lockout is cleared.  
FREEZER LOCKED  
080222  
22  
Important: To the Operator  
Models C708 & C716  
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A soft lock can also occur any time during operation  
when the hopper or freezing cylinder temperature  
rises above 59°F (15°C), the temperature rises and  
remains above 45°F(7°C) for more than one hour, or  
the temperature rises and remains above 41°F(5°C)  
for more than four hours.  
Soft Lock  
If a heat treatment cycle has not been initiated within  
the last 24 hours, a soft lock failure will occur. A soft  
lock allows the operator to correct the cause of the  
soft lock. The operator has the option of either  
starting another heat cycle or brush cleaning the  
machine. When a soft lock occurs, the machine will  
go into the STANDBY mode. The following message  
is displayed on the screen. The reason for the soft  
lock is indicated on the second line.  
If a PRODUCT OVER TEMPERATURE condition  
occurs during operation, the following screen will  
appear.  
NO HEAT CYCLE START  
PRODUCT OVER TEMP  
REASON  
>
HEAT FOR HEAT CYCLE  
WASH TO BRUSH CLEAN  
>
HEAT FOR HEAT CYCLE  
WASH TO BRUSH CLEAN  
If the reason for the soft lock has been corrected,  
selecting HEAT CYCLE initiates a Heat Cycle  
immediately. Selecting BRUSH CLEAN when the  
previous message is displayed will hard lock the  
machine and brush cleaning will be necessary.  
When one of these messages appears, automatic  
freezer operation cannot take place until the freezer  
is disassembled and brush cleaned, or has  
completed a heat treatment cycle.  
Following are the variable messages for soft lock  
failures that appear on the second line of the screen.  
Once the freezer is unlocked by starting a heat  
treatment cycle the HEAT symbol will illuminate and  
the following message will be displayed on the  
screen.  
POWER SWITCH OFF Power switch was in the  
OFF position.  
MIX OUT PRESENT  
There was a mix out  
condition present.  
AUTO OR STANDBY  
OFF  
The machine was not in  
the AUTO or STANDBY  
mode.  
DO NOT DRAW  
NO HEAT CYCLE  
TRIED  
A heat treatment cycle  
was not attempted in  
the last 24 hours.  
If BRUSH CLEAN is selected to clear the lockout by  
brush cleaning the machine, the FREEZER  
LOCKED message will remain on the display until  
the brush clean requirements are fulfilled. The  
freezer must be disassembled in order to activate  
the five minute timer on the display screen. Once  
the timer counts down to zero, the lockout is  
cleared.  
(AUTO HEAT TIME  
was advanced or a  
power loss was experi-  
enced at the time the  
cycle was to occur.)  
If the following screen appears, a soft lock has  
occurred during the heat treatment cycle.  
HEAT TREAT FAILURE  
FREEZER LOCKED  
>
HEAT FOR HEAT CYCLE  
WASH TO BRUSH CLEAN  
FREEZER LOCKED  
050628  
23  
Models C708 & C716  
Important: To the Operator  
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To restore the message that identified the reason for  
the soft lock, turn the power switch OFF for five  
seconds, and then return the power switch to the  
ON position. The original message with the reason  
for the soft lock will be displayed.  
There is a two minute time-out in effect during the  
Manager's Menu. While in the Manager's Menu, if no  
activity occurs within a two minute period, the  
display will exit to the Main Menu. There is one  
exception to this time-out, and that is the Current  
Conditions Display.  
Note: The machine will continue operation in the  
mode it was in when the Menu was selected. However,  
the control keys will not be lit and are non--functional  
when the Manager’s Menu is displayed. The control  
keys are functional in the Manager’s Menu when the  
CURRENT CONDITIONS screen is displayed. (See  
CURRENT CONDITIONS on page 31.)  
HEAT TREAT FAILURE  
REASON  
HEAT FOR HEAT CYCLE  
WASH TO BRUSH CLEAN  
>
Note: A record of Heat Cycle Data and Lock Out  
History can be found in the Manager's Menu.  
Entering Access Code  
Manager's Menu  
With the ACCESS CODE screen on the display, use  
the SEL symbol to set the first code number in the  
cursor position. When the correct number is  
selected, touch the SEL symbol to move the cursor  
to the next number position.  
The Manager's Menu is used to enter the operator  
function displays. To access the Menu, touch the  
center of the CONE symbol on the control panel.  
The arrow symbols, the SEL symbol and the CONE  
symbol will be lit when the ACCESS CODE screen  
is displayed.  
ENTER ACCESS CODE  
8
__  
3
0
9
Continue to enter the proper access code numbers  
(8309) until all four numbers are displayed, then  
touch the SEL symbol. The Manager's Menu list will  
display on the screen, provided the correct access  
code is entered.  
If an incorrect number is entered for the access  
code, the display will exit the Menu program when  
the SEL symbol is touched.  
Figure 10  
In the Menu program, the arrow symbols and the  
SEL symbol will function as menu keys.  
S
UP ARROW - increases the value above the  
cursor and is used to scroll upward in text  
displays.  
S
S
DOWN ARROW - decreases the value  
above the cursor and is used to scroll  
downward in text displays.  
SEL - advances the cursor position to the  
right and is used to select menu options.  
Figure 11  
050628  
24  
Important: To the Operator  
Models C708 & C716  
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Reset the SERVINGS COUNTER by touching the  
SEL symbol to advance to the next screen. Touch  
the UP arrow symbol to move the arrow (>) to YES  
and touch the SEL symbol. The servings counter will  
reset to zero and exit back to the Manager's Menu.  
Manager Menu Options  
Touch the ARROW symbols to move up or down  
through the Menu. Select a Menu option by touching  
the SEL symbol. Exit the Menu program by selecting  
EXIT FROM MENU or touch the CONE symbol.  
RESET COUNTERS  
ARE YOU SURE ?  
The following menu options are listed in the  
Manager's Menu.  
> Yes  
No  
EXIT FROM MENU  
SERVINGS COUNTER  
SET CLOCK  
Set Clock  
AUTO HEAT TIME  
AUTO START TIME  
STANDBY MODE  
The SET CLOCK option allows the Manager to  
adjust the control clock date and time. The date and  
time may only be changed after the freezer has  
been manually cleaned but before it has been  
placed in the AUTO or STANDBY mode. The  
following message will be displayed if the SET  
CLOCK option is selected when the machine is not  
in a brush clean state.  
MIX LEVEL AUDIBLE  
FAULT DESCRIPTION  
FAULT HISTORY  
LOCKOUT HISTORY  
HEAT CYCLE SUMMARY  
HEAT CYCLE DATA  
SYSTEM INFORMATION  
CURRENT CONDITIONS  
NET SERVICE PIN  
SET CLOCK  
12:01  
6/10/2010  
NO CHANGES ALLOWED  
Press Any Key  
To change the date or time, select the SET CLOCK  
option in the menu. Touch the UP arrow symbol to  
advance the arrow from Exit to Change, then touch  
the SEL symbol to select the Change option.  
Exit From Menu  
Selecting “EXIT FROM MENU” will exit the  
Manager's Menu and the return the control panel  
symbols to normal operation.  
SET CLOCK  
12:01  
6/10/2010  
Change  
> Exit  
Servings Counter  
The SERVINGS COUNTER screen is used to check  
or reset the number of servings dispensed from the  
machine. The SERVINGS COUNTER will  
automatically reset to zero when the machine is  
brush cleaned.  
Change the time by touching the UP arrow with the  
cursor under the hour position. Move the cursor to  
the minutes position by touching the SEL symbol.  
Once the correct minutes are entered, touch the  
SEL symbol to advance the cursor to the month.  
SERVINGS COUNTER  
SET CLOCK  
12:01  
6/10/2010  
Draws  
> Next  
0
> Exit  
120321  
25  
Models C708 & C716  
Important: To the Operator  
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Enter the correct month, day, and year. Then touch  
the SEL symbol to advance to the DAYLIGHT  
SAVING TIME (DST) screen.  
DST END MONTH  
> NOV  
DEC  
DAYLIGHT SAVING TIME  
ENABLED  
> Enable  
Disable  
Pressing the SEL symbol next to the appropriate  
month will display the following screen. Press the  
UP or DOWN symbol to move the arrow to the  
appropriate week for the end of DST.  
Pressing the UP or DOWN arrow symbols will move  
the arrow to “Enable” or “Disable”. Pressing the SEL  
symbol next to “Disable” selects that option and  
returns to the Manager Menu. Pressing the SEL  
symbol next to “Enable” selects that option and  
displays the second screen.  
DST END WEEK  
> First Sunday  
Second Sunday  
Third Sunday  
Pressing the SEL symbol with the arrow by the  
appropriate week will select that setting and return to  
the Manager Menu.  
MAR Second Sunday  
NOV First Sunday  
Change  
> Exit  
Auto Heat Time  
The AUTO HEAT TIME screen allows the Manager  
to set the time of day in which the heat treatment  
cycle will start.  
If the correct Sunday for the time change is not  
displayed, then “Change” should be selected.  
Pressing the SEL symbol with the arrow next to  
“Change” displays the third screen. Press the UP or  
DOWN symbol to move the arrow to the appropriate  
month for the start of DST.  
AUTO HEAT TIME  
00:00  
Change  
> Exit  
DST START MONTH  
> MAR  
APR  
MAY  
To set the AUTO HEAT TIME, touch the UP arrow  
symbol to move the arrow to “Change”. Then touch  
the SEL symbol. The screen will display the time  
with the cursor under the hour position.  
Pressing the SEL symbol with the arrow next to the  
appropriate month will display the following screen.  
AUTO HEAT TIME  
00:00  
DST START WEEK  
> Second Sunday  
Third Sunday  
Fourth Sunday  
Touch the arrow symbols to increase or decrease  
the hour to the desired setting. Then move the  
cursor to the minutes position by touching the SEL  
symbol. Adjust the setting for minutes. Then touch  
the SEL symbol to save the setting and return to the  
AUTO HEAT TIME screen. Touch the SEL symbol  
to exit the screen and return to the Menu.  
Pressing the UP or DOWN symbol will move the  
arrow to the appropriate week for the start of DST.  
Pressing the SEL symbol next to the appropriate  
week will display the following screen. Press the UP  
or DOWN symbol to move the arrow to the  
appropriate month for the end of DST.  
26  
Important: To the Operator  
Models C708 & C716  
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Auto Start Time  
Standby Mode  
The STANDBY option is used to manually place the  
machine in the standby mode during long, no draw  
periods. Select the STANDBY screen from the  
Manager's Menu. Touch the SEL symbol to activate  
Standby. Standby may also be entered by touching  
the STANDBY key when not in the Manager's Menu.  
The AUTO START TIME option allows the Manager  
to set the time of day at which the machine  
automatically enters the AUTO mode from the  
STANDBY mode. The machine must be in the  
STANDBY mode without a freezer lock condition in  
order to AUTO start at the programmable time. The  
AUTO START TIME can also be Disabled and  
require starting the AUTO mode manually.  
Discontinue Standby operation by exiting the  
Manager's Menu and select the AUTO mode.  
STANDBY MODE  
AUTO START TIME  
Yes  
No  
DISABLED  
Enable  
> Exit  
> Disable  
Mix Level Audible  
Enable the AUTO START TIME by touching the UP  
arrow symbol to move the arrow up to “Enable”.  
Touch the SEL symbol to advance to the next  
screen.  
The MIX LEVEL AUDIBLE option, when enabled,  
will alert the operator with an audible tone when  
there is Mix Low or Mix Out condition. The following  
screen is displayed upon selecting this option.  
AUTO START TIME  
MIX LEVEL AUDIBLE  
ENABLED  
> Enable  
00:00  
Change  
> Exit  
Disable  
Disable the audible tone feature by touching the  
DOWN arrow symbol to move the arrow to  
“Disable”. Touch the SEL symbol to save the new  
setting and return to the Menu. The control panel  
icons for Mix Low and Mix Out will illuminate as the  
mix level drops in the hopper, but the audible tone  
will be disabled.  
Program the AUTO START TIME by touching the  
UP arrow symbol to move the arrow to “Change”.  
Touch the SEL symbol to advance to the next  
screen.  
AUTO START TIME  
00:00  
Fault Description  
The Fault Description screen will indicate if there is a  
fault with the freezer and where the fault occurred.  
When no faults are detected, the following screen  
will be displayed.  
Use the arrow symbols to program the AUTO  
START TIME by increasing or decreasing the hour  
setting above the cursor. Touch the SEL symbol to  
advance the cursor and program the minutes  
setting. Touch the SEL symbol to return to the  
previous screen with the new time setting displayed.  
Touch the SEL symbol to exit the screen and return  
to the Menu.  
FAULT DESCRIPTION  
NO FAULT FOUND  
27  
Models C708 & C716  
Important: To the Operator  
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Touch the SEL symbol to display the next fault  
found or return to the Manager Menu if no other  
faults exist. Touching the SEL symbol any time  
faults are displayed will clear the faults, if corrected,  
upon returning to the Menu screen.  
Lockout History  
The LOCKOUT HISTORY screen displays a history  
of the last 100 soft locks, hard locks, brush clean  
dates, or aborted heat cycles. Page numbers are  
indicated in the upper right hand corner. Page 1  
always contains the most recent failure.  
Listed below are the variable messages which will  
appear, along with an explanation for the corrective  
action.  
LOCKOUT HISTORY  
00/00/00  
REASON  
> Exit  
1
NO FAULT FOUND - There was no fault found in  
the freezer. Nothing will appear on the screen after  
this variable message appears.  
00:00  
BEATER OVERLOAD - Place the power switch in  
the OFF position. Wait 5 minutes for the machine to  
cool. Press the beater reset button firmly. Place the  
power switch in the ON position and restart in  
AUTO.  
The second line of the screen displays the date and  
time a failure occurs. The third line indicates the  
reason for a failure, or will indicate if a successful  
brush cleaning has occurred. Some failures occur  
with multiple reasons. When this occurs, a page will  
be generated for each reason.  
COMPRESSOR HPCO - Place the power switch in  
the OFF position. Wait 5 minutes for the machine to  
cool. Place the power switch in the ON position and  
restart in AUTO.  
Use the arrow symbols to advance forward or move  
backward to view each screen. Listed below are the  
variable messages that may appear.  
HOPPER THERMISTOR FAIL* - Place the power  
switch in the OFF position. Call service technician.  
Faults Occurring Entering a Heat Treatment  
Cycle  
BARREL THERMISTOR FAIL* - Place the power  
switch in the OFF position. Call service technician.  
POWER SWITCH OFF - The power switch is OFF.  
*Note: Three codes have been set up to assist in  
diagnosing bad thermistor probes. If a probe has  
shorted (resistance less than 1 ohm), “SHRT” will  
display for its respective machine location. If the  
probe is open (resistance above 1 megohm),  
“OPEN” will display. If the actual probe environment  
exceeds 200°F (93°C), the respective screen display  
location will read “OVER”, indicating the temperature  
is “out of range”.  
AUTO OR STBY OFF - The control was not in the  
AUTO or STANDBY mode.  
MIX OUT FAILURE - A Mix Out condition was  
present.  
NO HEAT CYCLE TRIED - The Auto Heat Time  
was set to attempt a heat cycle more than 24 hours  
after the last successful heat cycle.  
COMP ON TOO LONG - The compressor run time  
exceeded the 11 minute timer.  
Faults Occurring While in Heat Mode  
Fault History  
HEAT MODE FAILURE - The maximum allowable  
heat mode time exceeded 90 minutes.  
The FAULT HISTORY will display up to 100 faults  
that have occurred. The most recent fault is  
displayed on screen 1. The date, time, and fault  
description is displayed on each screen.  
COOL MODE FAILURE - The maximum allowable  
cool mode time exceeded 90 minutes.  
TOTAL TIME FAILURE - The maximum allowable  
total heat treatment time exceeded 4 hours.  
FAULT HISTORY  
00/00/00  
1
BRUSH CLEAN TIMEOUT - The total days in  
operation exceeded the brush clean cycle setting.  
00:00  
REASON  
> Exit  
POWER SWITCH OFF - The power switch was  
turned OFF during the heat cycle.  
070412  
28  
Important: To the Operator  
Models C708 & C716  
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POWER FAIL IN H/C - A power failure occurred  
during the heat treatment cycle.  
Heat Cycle Summary  
The HEAT CYCLE SUMMARY screen displays the  
hours since the last heat cycle, the hours since the  
product temperature was above 150_F (65.6_C),  
and the number of heat cycles completed since the  
last brush clean date.  
MIX LOW FAILURE - The mix level in the hopper is  
too low for a successful heat cycle.  
BEATER OVLD H/C - The overload tripped for the  
beater motor.  
BRL THERM FAIL - The thermistor sensor for the  
freezing cylinder failed.  
HEAT CYCLE SUMMARY  
HOPPER THERM FAIL - The thermistor sensor for  
the hopper failed.  
HRS SINCE HC  
HRS SINCE 150  
HC SINCE BC  
0
0
0
HPCO H/C - The high pressure switch opened  
during the heat treatment cycle.  
Faults Occurring While in AUTO Mode  
Heat Cycle Data  
(L/R) HPR>41F (5C) AFTER 4 HR - The mix  
temperature in the hopper was above 41°F (5°C)  
more than four hours.  
The HEAT CYCLE DATA screen contains a record  
of up to 366 heat treatment cycles. The most recent  
heat cycle data will be shown first.  
(L/R) BRL>41F (5C) AFTER 4 HR - The mix  
temperature in the freezing cylinder (barrel) was  
above 41°F (5°C) more than four hours.  
Each heat cycle record has three screens. The first  
screen displays the month and day of the heat cycle,  
the start time and end time, and the fault description.  
The bottom line displays the record number and  
indicates if a power failure occurred during the heat  
cycle (POWER FAILURE IN HC).  
(L/R) HPR>41F (5C) AFTER PF - The mix  
temperature in the hopper was above 41°F (5°C)  
more than four hours following a power failure.  
(L/R) BRL>41F (5C) AFTER PF - The mix  
temperature in the freezing cylinder (barrel) was  
above 41°F (5°C) more than four hours following a  
power failure.  
HEAT TREAT CYCLE  
01/01  
02:00  
05:14  
NO FAULT FOUND  
(L/R) HPR>45F (7C) AFTER 1 HR - The mix  
temperature in the left or right hopper was above  
45°F (7°C) more than one hour.  
1
(L/R) BRL>45F (7C) AFTER 1 HR - The mix  
temperature in the left or right freezing cylinder  
(barrel) was above 45°F (7°C) more than one hour.  
Touch the UP arrow symbol to advance forward  
through the data pages. Touch the DOWN arrow  
symbol to reverse the page direction.  
(L/R) HPR>59F (15C) - The mix temperature in the  
hopper exceeded 59°F (15°C).  
Hopper and barrel temperature records for each side  
of the freezer are displayed in the second and third  
screens. The second screen shows the left side (L)  
side of the freezer.  
(L/R) BRL>59F (15C) - The mix temperature in the  
freezing cylinder (barrel) exceeded 59°F (15°C).  
051025  
29  
Models C708 & C716  
Important: To the Operator  
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The third screen shows the right side (R) of the  
freezer.  
Listed below are variable failure code messages  
which could appear on line 2.  
HT HEAT TIME FAILURE  
The top line of these screens shows the hopper (H)  
and barrel (B) temperatures recorded at the end of  
the Heat Treat Cycle and indicates the side (L or R)  
of the freezer.  
Mix temperature did not rise above 151_F  
(66.1_C) in less than 90 minutes.  
CL COOL MODE FAILURE  
Mix temperature in the hopper and freezing  
cylinder did not fall below 41_F (5_C) in less  
than 90 minutes.  
The remaining lines indicate the following:  
HEAT = Total time for the hopper (h) and barrel (b)  
to reach 150.9°F (66.1°C).  
TT TOTAL TIME FAILURE  
The heat treatment cycle must be completed  
in no more than 4 hours.  
OVER = Total time the hopper (h) and barrel (b)  
temperature was above 150°F (65.6°C).  
ML MIX LOW FAILURE  
The Heat Phase or Cool Phase time was  
exceeded and a mix low condition was  
present.  
COOL = Total time the hopper (h) and barrel (b)  
temperature was above 41°F (5°C) during the COOL  
phase.  
MO MIX OUT FAILURE  
A mix out condition was detected at the start  
or during the heat cycle.  
PEAK = Highest temperature reading for the hopper  
(h) and barrel (b) during the Heat Treatment Cycle.  
BO BEATER OLVD IN HC  
A beater overload occurred during the heat  
cycle.  
H: 40.9  
HEAT OVER  
1:12  
0:46  
B:26.3  
COOL PEAK  
L
HO HPCO IN HEAT CYCLE  
A high pressure cut-out condition occurred  
during the heat cycle.  
0:49  
1:11  
h
b
1:19  
0:15  
161.0  
169.7  
PF POWER FAILURE IN HC  
A power failure caused the Heat Phase,  
Cool Phase, or Total Cycle Time to exceed  
the maximum allowed time. If a power failure  
occurs, but the heat treatment cycle does  
not fail, an asterisk(*) will appear on the third  
line of the display.  
H: 38.0  
HEAT OVER  
1:09  
0:66  
B:23.7  
COOL  
R
PEAK  
161.2  
169.9  
0:52  
1:00  
h
b
1:11  
0:11  
OP OPERATOR INTERRUPT  
Indicates the heat cycle was aborted in the  
OPERATOR INTERRUPT option in the  
Service Menu.  
The HEAT time indicates the amount of time taken  
in each zone to reach 150.9°F (66.1°C). Each zone  
must remain above 150°F (65.6°C) for a minimum of  
35 minutes.  
PS POWER SWITCH OFF  
The power switch was placed into the OFF  
position during the heat cycle.  
TH THERMISTOR FAILURE  
A thermistor probe has failed.  
Touch the UP arrow symbol to advance to the next  
page or the DOWN arrow symbol to view the  
previous page. A Heat Cycle Failure message will  
display on the first screen if a failure occurred.  
PD PRODUCT DOOR OFF  
A product door is not in place or is loose.  
30  
Important: To the Operator  
Models C708 & C716  
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System Information  
Current Conditions  
The CURRENT CONDITIONS screen provides the  
viscosity readings for the product when the machine  
is running, and the hopper and the freezing cylinder  
temperatures for the machine.  
The SYSTEM INFORMATION is displayed on three  
separate screens. The first screen contains the  
control and software version installed in the  
machine.  
VISC  
0.0  
HOPPER  
BARREL  
41.0  
41.0  
SOFTWARE VERSION  
C708 CONTROL UVC  
VERSION X.XX  
> Next  
CURRENT CONDITIONS is the only Menu screen  
that will return the control panel keys to normal  
operation. The Menu symbols will not be lit when  
this option is selected but the panel touch keys are  
fully functional. Exit the CURRENT CONDITIONS  
screen and return to the Menu by touching the SEL  
symbol.  
Touch the SEL symbol to advance to the next  
system information screen containing the software  
language version.  
Language  
V3.00  
English  
Net Service Pin  
> Next  
The NET SERVICE PIN screen allows the manager  
or service technician to initialize a network  
connection for networking kitchens.  
Touch the SEL symbol to advance to the third  
system information screen containing the model bill  
of material and machine serial number. Touching the  
SEL symbol again will return to the Menu list.  
NET SERVICE PIN  
ARE YOU SURE?  
Yes  
>
No  
B.O.M. C70827C000  
S/N  
M0000000  
Pressing the UP or DOWN key will move the arrow  
to “Yes” or “No”. Pressing the SEL key with the  
arrow next to either option selects that option and  
returns to the Menu screen.  
> Next  
120227  
31  
Models C708 & C716  
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Section 6  
Operating Procedures  
The C708 stores mix in a hopper and has a 3.4  
quart (3.2 liter) capacity freezing cylinder with a  
single spout door. The C716 stores mix in two  
hoppers and has two 3.4 quart (3.2 liter) capacity  
freezing cylinders with a three spout door.  
Step 3  
Heavily lubricate the inside portion of the boot seal  
and also lubricate the flat end of the boot seal that  
comes in contact with the rear shell bearing.  
Step 4  
Apply an even coat of lubricant to the shaft. DO  
NOT lubricate the hex end. (See Figure 12.)  
The Model C708 has been selected to illustrate the  
step-by-step operating procedures. Duplicate the  
procedures, where they apply, for the second  
freezing cylinder on the Model C716.  
We begin our instructions at the point where we  
enter the store in the morning and find the parts  
disassembled and laid out to air dry from the  
previous night's cleaning.  
These opening procedures will show you how to  
assemble these parts into the freezer, sanitize them,  
and prime the freezer with fresh mix in preparation  
to serve your first portion.  
If you are disassembling the machine for the first  
time or need information to get to this starting point  
in our instructions, turn to page 47, “Disassembly”,  
and start there.  
Figure 12  
Note: To ensure the mix does not leak out of the  
back of the freezing cylinder, the middle section of  
the boot seal should be convex or extend out from  
the seal. If the middle section of the boot seal is  
concave or extending into the middle of the seal,  
turn the seal inside out.  
Freezing Cylinder Assembly  
Step 5  
Insert the beater drive shaft through the rear shell  
bearing in the freezing cylinder and engage the hex  
end firmly into the drive coupling. (See Figure 13.)  
Note: When lubricating parts, use an approved food  
grade lubricant (example: Taylor Lube).  
MAKE SURE THE POWER SWITCH IS IN  
THE “OFF” POSITION! Failure to follow this  
instruction may result in severe personal injury from  
hazardous moving parts.  
Step 1  
Before installing the beater drive shaft, lubricate the  
groove on the beater drive shaft.  
Step 2  
Slide the beater drive shaft boot seal over the small  
end of the beater drive shaft and engage into the  
groove on the shaft.  
Figure 13  
32  
Operating Procedures  
Models C708 & C716  
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Step 8  
Install the beater shoes. (See Figure 16.)  
USE EXTREME CAUTION when handling  
the beater assembly. The scraper blades are very  
sharp and may cause injury.  
Step 6  
Before installing the beater assembly, check the  
scraper blades for any nicks or signs of wear. If any  
nicks are present, or if the blades are worn, replace  
both blades.  
If the blades are in good condition, install the  
scraper blade clips over the scraper blades. Place  
the rear scraper blade over the rear holding pin on  
the beater. (See Figure 14.)  
Figure 16  
Step 9  
Slide the beater assembly the rest of the way into  
the freezing cylinder.  
Make sure the beater assembly is in position over  
the drive shaft by turning the beater slightly until the  
beater is properly seated. When in position, the  
beater will not protrude beyond the front of the  
freezing cylinder. (See Figure 17.)  
Figure 14  
Note: Scraper blades should be replaced every 3  
months.  
Note: The hole on the scraper blade must fit  
securely over the pin to prevent costly damage.  
Step 7  
Holding the rear blade on the beater, slide it into the  
freezing cylinder halfway. Install the front scraper  
blade over the front holding pin. (See Figure 15.)  
Figure 17  
Repeat these steps for the other side of the  
Model C716.  
Figure 15  
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Step 3  
Freezer Door Assembly  
Lightly lubricate the inside of the top of the freezer  
door valve cavity. (See Figure 20.)  
The assembly of the C708 freezer door is different  
from the C716 freezer door. Please follow the  
appropriate instructions for your machine.  
Model C708 Freezer Door Assembly  
Step 1  
Place the door gasket into the groove on the back of  
the freezer door. Slide the front bearing over the  
baffle rod so the flanged edge is against the door.  
DO NOT lubricate the gasket or bearing.  
(See Figure 18.)  
Figure 20  
Step 4  
Insert the draw valve from the top, with the draw  
handle slot facing forward. (See Figure 21.)  
Figure 18  
Step 2  
Slide the three o-rings into the grooves on the draw  
valve and lubricate. (See Figure 19.)  
Figure 19  
Figure 21  
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Model C708 Freezer Door Assembly (Cont'd.)  
The draw handle should be adjusted to provide a  
flow rate of 5 to 7-1/2 oz. (142 g. to 213 g.) of  
product by weight per 10 seconds. To INCREASE  
the flow rate, turn the adjustment screw  
CLOCKWISE. Turn the adjustment screw  
COUNTER-CLOCKWISE to DECREASE the flow  
rate.  
Step 5  
Insert the baffle rod through the beater in the  
freezing cylinder. With the door seated on the  
freezer studs, install the handscrews, with the longer  
ones on top. Tighten equally in a criss-cross pattern  
to insure the door is snug. (See Figure 22.)  
Step 7  
Slide the two drip pans into the holes in the left and  
rear panels. (See Figure 28.)  
Figure 22  
Step 6  
Slide the fork of the draw handle into the slot of the  
draw valve. Secure with pivot pin. (See Figure 23.)  
Figure 24  
Step 8  
Install the front drip tray and splash shield under the  
door spout. (See Figure 29.)  
Figure 23  
Note: The C708 features an adjustable draw handle  
to provide portion control, giving a better consistent  
quality to your product and controlling costs.  
Figure 25  
35  
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Step 6  
Model C716 Freezer Door Assembly  
Insert the draw valves from the bottom until the slot  
in each draw valve comes into view.  
Step 1  
Place the door gaskets into the grooves on the back  
of the freezer door.  
Step 2  
Slide the front bearings over the baffle rods. The  
flanged edges should be against the door. DO NOT  
lubricate the gaskets or bearings.  
Step 3  
Insert the baffle rods through the beaters in the  
freezing cylinders. With the door seated on the  
freezer studs, install the handscrews, with the longer  
ones on top. Tighten equally in a criss-cross pattern  
to insure the door is snug.  
Figure 27  
Step 7  
Position each draw handle with the adjustment  
screw facing down. Slide the fork of each draw  
handle into the slot of each draw valve, starting from  
the right.  
Step 8  
Figure 26  
Slide the pivot pin through the draw handles as the  
handles are inserted into the draw valves  
Step 4  
Slide the three o-rings into the grooves of each  
standard draw valve. Slide the H-ring and o-ring into  
the grooves of the center draw valve. Lubricate the  
H-ring and o-rings.  
Note: This freezer features adjustable draw handles  
to provide portion control, giving a better consistent  
quality to your product and controlling costs. The  
draw handles should be adjusted to provide a flow  
rate of 5 to 7-1/2 oz. (142 g. to 213 g.) of product by  
weight per 10 seconds.  
Step 5  
Lubricate the inside of the freezer door spouts, top  
and bottom.  
36  
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Models C708 & C716  
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To INCREASE the flow rate, turn the adjustment  
screw CLOCKWISE. To DECREASE the flow rate,  
turn the adjustment screw COUNTER-  
CLOCKWISE.  
Mix Pump Assembly  
Step 1  
Inspect the rubber pump parts. O-rings and gasket  
must be in 100% good condition for the pump and  
entire machine to operate properly. The o-rings and  
gasket cannot properly serve their intended function  
if nicks, cuts, or holes in the material are present.  
Step 9  
Snap the design caps over the bottom of the door  
spouts.  
Step 10  
Replace any defective parts immediately and  
discard the old.  
Slide the two rear drip trays into the holes in the  
back panel. Slide the two drip pans into the holes in  
the side panels. (See Figure 28.)  
Step 2  
Assemble the piston. Slide the red o-ring into the  
groove of the piston. DO NOT lubricate the o-ring.  
(See Figure 30.)  
Figure 28  
Figure 30  
Step 11  
Step 3  
Install the front drip tray and splash shield under the  
door spouts. (See Figure 29.)  
Apply a thin layer of lubricant to the inside of the  
pump cylinder at the retaining pin hole end.  
(See Figure 31.)  
Figure 29  
Figure 31  
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Step 4  
Insert the piston into the retaining pin hole end of the  
pump cylinder. (See Figure 32.)  
Figure 34  
Step 7  
Insert the valve body cap into the hole in the mix  
inlet adapter. (See Figure 35.)  
Figure 32  
Step 5  
Assemble the valve cap. Slide the o-ring into the  
groove of the valve cap. DO NOT lubricate the  
o-ring. (See Figure 33.)  
Figure 35  
Step 8  
Insert the mix inlet assembly into the pump cylinder.  
(See Figure 36.)  
Figure 33  
Figure 36  
Step 6  
Slide the pump valve gasket into the holes on the  
cap. DO NOT lubricate the gasket. (See Figure 34.)  
The adapter must be positioned into the notch  
located at the end of the pump cylinder.  
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Step 9  
Step 11  
Secure the pump parts in position by sliding the  
retaining pin through the cross holes located at one  
end of the pump cylinder. (See Figure 37.)  
Install one red o-ring on each end of the mix feed  
tube, and thoroughly lubricate. (See Figure 39.)  
Figure 37  
Figure 39  
Note: The head of the retaining pin should located  
at the top of the pump when installed.  
Step 12  
Lay the pump assembly, pump clip, cotter pin, mix  
feed tube assembly, and agitator in the bottom of  
the mix hopper for sanitizing. (See Figure 40.)  
Step 10  
Assemble the feed tube assembly. Slide the check  
ring into the groove of the feed tube.  
(See Figure 38.)  
Figure 38  
Figure 40  
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Step 13  
Sanitizing  
Slide the large black o-ring and the two smaller  
black o-rings into the grooves on the drive shaft.  
Thoroughly lubricate the o-rings and shaft. DO NOT  
lubricate the hex end of the shaft. (See Figure 41.)  
Step 1  
Prepare an approved 100 PPM sanitizing solution  
(examples: 2-1/2 gal. [9.5 liters] of Kay-5R or 2  
gal. [7.6 liters] of Stera-SheenR). USE WARM WA-  
TER AND FOLLOW THE MANUFACTURER'S  
SPECIFICATIONS.  
Step 2  
Pour the sanitizing solution over all the parts in the  
bottom of the mix hopper and allow it to flow into the  
freezing cylinder. (See Figure 43.)  
Figure 41  
Step 14  
Install the hex end of the drive shaft into the drive  
hub at the rear wall of the mix hopper.  
(See Figure 42.)  
Figure 43  
Note: You have just sanitized the mix hopper and  
parts; therefore, be sure your hands are clean and  
sanitized before going on in these instructions.  
Figure 42  
Step 3  
While the solution is flowing into the freezing  
cylinder, take particular care to brush-clean the mix  
level sensing probe on the bottom of the hopper, the  
mix hopper, the mix inlet hole, the air/mix pump, the  
pump clip, the mix feed tube, and the locking clip.  
Note: For ease in installing the pump, position the  
ball crank of the drive shaft in the 3 o'clock position.  
Repeat these steps for the other side of the  
Model C716.  
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Step 4  
Step 8  
Install the pump assembly at the rear of the mix  
hopper. To position the pump on the drive hub, align  
the drive hole in the piston with the drive crank of  
the drive shaft. Secure the pump in place by slipping  
the pump clip over the collar of the pump, making  
sure the clip fits into the grooves in the collar.  
(See Figure 44.)  
Brush the exposed sides of the hopper.  
Step 9  
Place the power switch in the ON position.  
Step 10  
Touch the WASH symbol . This will cause the  
sanitizing solution in the freezing cylinder to be  
agitated. Wait at least 5 minutes before proceeding  
with these instructions.  
Step 11  
With a pail beneath the door spout(s), open the draw  
valve and touch the PUMP symbol . Open and  
close the draw valve 6 times.  
Note: Momentarily open the center draw valve to  
sanitize the center door spout (C716 only).  
Figure 44  
Step 5  
Draw off the remaining sanitizing solution.  
Install the pump end of the mix feed  
tube and secure with the cotter pin. Failure to  
follow this instruction could result in sanitizer  
spraying on the operator. (See Figure 45.)  
Step 12  
Touch the WASH and PUMP symbols  
close the draw valve. (See Figure 46.)  
and  
Figure 45  
Step 6  
Prepare another pail of approved 100 PPM sanitiz-  
ing solution (examples: 2-1/2 gal. [9.5 liters] of  
Kay-5R or 2 gal. [7.6 liters] of Stera-SheenR).  
USE WARM WATER AND FOLLOW THE MANU-  
FACTURER'S SPECIFICATIONS.  
Figure 46  
Step 7  
Note: Be sure your hands are clean and  
Pour the sanitizing solution into the mix hopper.  
sanitized before going on in these instructions.  
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Step 13  
Priming  
Place the agitator on the agitator drive shaft  
housing. (See Figure 47.)  
Note: Use only FRESH MIX when priming the  
freezer.  
Step 1  
Place an empty mix pail beneath the door spout(s).  
Pour 2-1/2 gallons (9.5 liters) of FRESH mix into the  
mix hopper and allow it to flow into the freezing  
cylinder.  
Step 2  
Open the draw valve to remove all sanitizing  
solution. When only fresh mix is flowing, close the  
draw valve.  
Note: Momentarily open the center draw valve to  
remove sanitizer from the center door spout (C716  
only).  
Figure 47  
Step 3  
Note: If agitator should stop turning during normal  
operation, with sanitized hands, remove agitator  
from agitator drive shaft housing and brush clean  
with sanitizing solution. Install the agitator back onto  
the agitator drive shaft housing.  
When mix stops bubbling down into the freezing  
cylinder, remove the cotter pin from the outlet fitting  
of the mix pump. Insert the outlet end of the mix  
feed tube into the mix inlet hole in the mix hopper.  
Place the inlet end of the mix feed tube into the  
outlet fitting of the mix pump. Secure with cotter pin.  
Step 14  
Remove the cotter pin from the pump. Remove the  
feed tube and position it as shown in the illustration  
below. Place the cotter pin in position on the outlet  
fitting of the pump assembly.  
(See Figure 48.)  
Figure 49  
Step 4  
Select the AUTO symbol  
.
Step 5  
Fill the hopper with fresh mix and place the mix  
hopper cover in position.  
Figure 48  
Repeat these steps for the other side of the  
Model C716.  
Repeat these steps for the other side of the  
Model C716.  
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Step 7  
Daily Closing Procedures  
Prepare a small amount of an approved 100 PPM  
cleaning/sanitizing solution (example: Kay-5® or  
Stera-Sheen®). USE WARM WATER AND FOL-  
LOW THE MANUFACTURER'S SPECIFICATIONS.  
Sanitize the agitator(s) and hopper cover(s).  
This procedure must be performed once  
daily!  
The function of the Heat Treatment Cycle is to  
destroy bacteria by raising the temperature of the  
mix in the freezing cylinder and the hopper to a  
specified temperature for a specified period of time,  
and then bringing the temperature back down low  
enough to retard spoilage.  
Step 8  
Install the agitator(s) back onto the agitator drive  
shaft housing(s). Replace the hopper cover(s).  
The Heat Treatment Cycle will start at the time  
designated in the Auto Heat Time.  
IMPORTANT: If you do not install the agitator(s)  
correctly, the machine will fail the heat cycle and  
lock out in the morning.  
IMPORTANT: The level of mix in the hoppers  
must be high enough to cover the agitator  
paddles. Note: If the BRUSH CLEAN COUNTER  
display has counted down to one day, do not add  
mix. The machine must be disassembled and brush  
cleaned within 24 hours.  
Step 9  
Return to the freezer with a small amount of  
cleaning solution. Dip the door spout brush into the  
cleaning solution and brush clean the door spout(s)  
and bottom of the draw valve(s).  
The freezer must be in the AUTO (AUTO symbol  
illuminated) or in the STANDBY mode (STANDBY  
symbol  
illuminated) before the HEAT cycle may  
be started.  
Note: To assure sanitary conditions are maintained,  
brush each item for a total of 60 seconds, repeatedly  
dipping the brush in cleaning solution.  
(See Figure 50.)  
Step 1  
Remove the hopper cover(s).  
MAKE SURE YOUR HANDS ARE CLEAN AND  
SANITIZED BEFORE PERFORMING THESE NEXT  
STEPS.  
Step 2  
Remove the agitator(s) from the mix hopper(s).  
Step 3  
Remove the design caps (C716 only).  
Step 4  
Take the agitator(s), hopper cover(s) and design  
cap(s) to the sink for further cleaning and sanitizing.  
Step 5  
Rinse these parts in cool, clean water.  
Step 6  
Prepare a small amount of an approved 100 PPM  
cleaning/sanitizing solution (example: Kay-5® or  
Stera-Sheen®). USE WARM WATER AND FOL-  
LOW THE MANUFACTURER'S SPECIFICATIONS.  
Brush clean the agitator(s) and the hopper cover(s).  
Figure 50  
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Step 10  
Remove, clean and reinstall all drip pans.  
(See Figure 51.)  
DO NOT attempt to draw product or  
disassemble the machine during the HEAT cycle.  
The product is hot and under extreme pressure.  
When the heating cycle is complete, the control will  
return to the STANDBY mode. The STANDBY  
symbol(s)  
will be illuminated.  
Daily Opening Procedures  
Before performing the opening procedures, check  
the display panel for any error messages. Normally  
the display is blank unless an operational fault has  
occurred. If a fault has been detected, investigate  
the cause and follow the instructions on the display  
before proceeding with the opening procedures.  
(See Failure Messages, starting on page 28.)  
Figure 51  
Set-Up - Complete The Following  
Step 11  
Using a clean, sanitized towel, wipe down the  
freezer door, front panel, the area around the bottom  
of the freezer door, and any other areas that  
demonstrate a build-up of either moisture or food  
substance.  
Make sure your hands are clean and sanitized  
before performing these next steps.  
Step 1  
Prepare a small amount of an approved 100 PPM  
sanitizing solution (example: Kay-5® or  
Stera-Sheen®). USE WARM WATER AND  
FOLLOW THE MANUFACTURER'S  
SPECIFICATIONS.  
The heat cycle will start when the clock on the  
machine reaches the AUTO HEAT TIME set in the  
Manager's Menu (See page 26).  
Step 2  
There are 3 phases of the heat cycle: Heating,  
Holding and Cooling. Each phase has a time limit. If  
any one of the three phases fail to reach the proper  
temperatures within the time limit, the cycle will  
automatically abort and return to the STANDBY  
mode.  
Return to the freezer with a small amount of  
sanitizing solution. Dip the door spout brush into the  
sanitizing solution and brush clean the door spout(s)  
and bottom of the draw valve(s). (See Figure 52.)  
A failure message will appear on the fluorescent  
display to inform the operator that the machine did  
not successfully complete the heat treatment cycle.  
The product may not be safe to serve. The freezer  
will be locked out (softlock) of the AUTO mode. The  
operator will be given the option of selecting the  
HEAT symbol  
which will begin a new heat cycle,  
or touching the WASH symbol  
which will place  
the freezer into the OFF mode to allow a brush  
clean of the machine.  
Figure 52  
Note: Once the heating cycle has started, it cannot  
be interrupted. The heating cycle will take a  
maximum of 4 hours to complete with full hoppers.  
Note: To assure sanitary conditions are maintained,  
brush clean each item for a total of 60 seconds,  
repeatedly dipping the brush in sanitizing solution.  
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Step 3  
Manual Brush Cleaning  
Using a clean, sanitized towel, wipe down the  
freezer door, front panel, the area around the bottom  
of the freezer door, and any other areas that  
demonstrate a build-up of either moisture or food  
substance. Install the front drip tray and splash  
shield.  
This Procedure Must Be Completed Every 14  
Days!  
ALWAYS FOLLOW LOCAL HEALTH CODES.  
To disassemble these machines, the following items  
will be needed:  
Note: Install the design caps (C716 only).  
S
S
S
S
Two cleaning and sanitizing pails  
Sanitizer/Cleaner  
Necessary brushes (provided with freezer)  
Single service towels  
Step 4  
When ready to resume normal operation, touch the  
AUTO symbol . (See Figure 53.)  
Draining Product From The  
Freezing Cylinder  
Step 1  
With a pail beneath the door spout(s), open the draw  
valve. Touch the WASH and PUMP symbols  
(See Figure 54.)  
.
Figure 53  
The control has a feature in the Manager's Menu to  
enable or disable the AUTO START feature. When  
AUTO START in enabled, the machine will  
automatically exit the STANDBY mode and start the  
machine in the AUTO mode at a designated time  
each day. (See page 27.)  
Figure 54  
Note: Do not allow the pump to keep running  
when the draw valve is closed. Excessive  
pressure will build up, causing product to spurt  
out when the draw valve is opened.  
Step 2  
Note: This procedure should be performed 15  
minutes prior to serving product.  
Drain the product from the freezing cylinder and the  
mix hopper.  
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Step 3  
Note: Do not brush clean the mix inlet hole while  
When the flow of product stops, touch the WASH  
the machine is in the WASH mode.  
and PUMP symbols  
and PUMP modes. Close the draw valve. Properly  
dispose of the mix. (See Figure 55.)  
, cancelling the WASH  
Step 2  
With a mix pail beneath the door spout,(s) open the  
draw valve and touch the WASH symbol  
(See Figure 57.)  
.
Figure 55  
Figure 57  
Step 4  
Step 3  
Remove the locking clip, mix feed tube, pump clip  
and the assembled air/mix pump.  
Drain all the rinse water from the door spout. Close  
the draw valve and touch the WASH symbol,  
cancelling the WASH mode.  
Repeat these steps for the other side of the  
Model C716.  
Step 4  
Repeat this procedure using clean, warm water, until  
the water being discharged is clear.  
Rinsing  
Repeat these steps for the other side of the  
Model C716.  
Step 1  
Pour two gallons (7.6 liters) of cool, clean water into  
the mix hopper. With the white hopper brush, scrub  
the mix hopper, mix level sensing probe and the  
outside of the agitator drive shaft housing. Using the  
double ended brush, brush clean the mix inlet hole.  
(See Figure 56.)  
Hopper Cleaning  
Step 1  
Prepare an approved 100 PPM cleaning solution  
(examples: 2-1/2 gal. [9.5 liters] of Kay-5R or 2  
gal. [7.6 liters] of Stera-SheenR). USE WARM WA-  
TER AND FOLLOW THE MANUFACTURER'S  
SPECIFICATIONS.  
Step 2  
Pour the solution into the hopper and allow it to flow  
into the freezing cylinder.  
Step 3  
Using the white hopper brush, clean the mix hopper,  
mix level sensing probes and the outside of the  
agitator drive shaft housing. Using the double ended  
brush, clean the mix inlet hole. (Note: Do not brush  
clean the mix inlet hole while the machine is in the  
WASH mode.)  
Figure 56  
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Step 4  
Step 5  
Remove the freezer door gasket, front bearing, pivot  
pin, draw handle, and draw valve. Remove the three  
o-rings from the draw valve.  
Touch the WASH symbol . This will cause the  
cleaning solution in the freezing cylinder to come in  
contact with all areas of the freezing cylinder.  
Note: Remove the design caps (C716 only).  
Step 5  
Step 6  
Place an empty pail beneath the door spout(s).  
Remove the pump drive shaft from the drive hub in  
the rear wall of the mix hopper. (See Figure 58.)  
Step 6  
Open the draw valve on the freezer door and draw  
off all the solution.  
Step 7  
Once the cleaning solution stops flowing from the  
door spout, close the draw valve and touch the  
WASH symbol , cancelling the WASH mode.  
Repeat these steps on the other side of the  
Model C716.  
Figure 58  
Disassembly  
Step 7  
Remove the two small o-rings and one large o-ring  
from the pump drive shaft.  
Note: Failure to remove the parts specified below  
for brush cleaning and lubrication will result in  
damage to the machine. These parts must be  
removed every 14 days or the machine will lock out  
and will not operate.  
Repeat these steps on the other side of the  
Model C716.  
Step 8  
Remove the front drip tray and splash shield.  
Step 9  
MAKE SURE THE POWER SWITCH IS IN  
THE “OFF” POSITION! Failure to follow this  
instruction may result in severe personal injury from  
hazardous moving parts.  
Remove all drip pans. Take them to the sink for  
cleaning. (See Figure 59.)  
Step 1  
Remove the handscrews, freezer door, beater and  
scraper blades, and drive shaft with drive shaft seal  
from the freezing cylinder.  
Step 2  
Remove the scraper blade clips from the scraper  
blades.  
Step 3  
Remove the drive shaft seal from the drive shaft.  
Figure 59  
Step 4  
From the pump cylinder, remove the retaining pin,  
mix inlet adaptor, valve cap, pump gasket, and the  
piston. Remove the o-ring from the piston and valve  
cap.  
Note: If the drip pans are filled with an excessive  
amount of mix, it is an indication that the drive shaft  
seal(s), or o-ring(s) should be replaced or properly  
lubricated.  
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Step 4  
Brush Cleaning  
Using the black brush, clean the drive hub opening  
in the rear wall of the mix hopper. (See Figure 61.)  
Step 1  
Prepare an approved 100 PPM cleaning solution  
(examples: 2-1/2 gal. [9.5 liters] of Kay-5R or 2  
gal. [7.6 liters] of Stera-SheenR). USE WARM WA-  
TER AND FOLLOW THE MANUFACTURER'S  
SPECIFICATIONS. Make sure all brushes provided  
with the freezer are available for brush cleaning.  
Step 2  
Thoroughly brush clean all disassembled parts in the  
cleaning solution, making sure all lubricant and mix  
film is removed. Be sure to brush all surfaces and  
holes, especially the holes in the pump components  
and the draw valve hole in the freezer door.  
Rinse all parts with clean, warm water. Place the  
parts on a clean, dry surface to air dry overnight.  
Figure 61  
Step 3  
Repeat these steps on the other side of the  
Model C716.  
Return to the freezer with a small amount of  
cleaning solution. Using the black brush, clean the  
rear shell bearing at the back of the freezing  
cylinder. (See Figure 60.)  
Step 5  
Wipe all exterior surfaces of the freezer with a clean,  
sanitized towel.  
Figure 60  
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Section 7  
Important: Operator Checklist  
j 7. Discard remaining mix from the freezer during  
During Cleaning and Sanitizing  
“Cleaning Procedures”.  
ALWAYS FOLLOW LOCAL HEALTH CODES.  
Regular Maintenance Checks  
Cleaning and sanitizing schedules are governed  
by your State or local regulatory agencies and  
must be followed accordingly. The following  
check points should be stressed during the  
cleaning and sanitizing operations.  
j 1. Replace scraper blades that are nicked or  
damaged. Before installing the beater  
assembly, be certain that scraper blades are  
properly attached to the helix.  
CLEANING AND SANITIZING MUST BE  
PERFORMED EVERY 14 DAYS.  
j 2. Check the rear shell bearing for signs of wear  
(excessive mix leakage in rear drip pan) and  
be certain it is properly cleaned.  
j 3. Using a screwdriver and cloth towel, keep the  
rear shell bearing and the female hex drive  
socket clean and free of lubricant and mix  
deposits.  
Troubleshooting Bacterial Count  
j 1. Thoroughly clean and sanitize the machine  
regularly, including complete disassembly and  
brush cleaning.  
j 4. Dispose of o-rings and seals if they are worn,  
torn, or fit too loosely, and replace with new  
ones.  
j 2. Use all brushes supplied for thorough  
cleaning. The brushes are specially designed  
to reach all mix passageways.  
j 5. Follow all lubricating procedures as outlined in  
j 3. Use the white bristle brush to clean the mix  
inlet hole which extends from the mix hopper  
down to the rear of the freezing cylinder.  
“Assembly”.  
j 6. If your machine is air cooled, check the  
condensers for accumulation of dirt and lint.  
Dirty condensers will reduce the efficiency  
and capacity of the machine. Condensers  
should be cleaned monthly with a soft brush.  
Never use screwdrivers or other metal probes  
to clean between the fins.  
j 4. Use the black bristle brush to thoroughly  
clean the rear shell bearing located at the rear  
of the freezing cylinder and the drive hub  
opening in the rear wall of the mix hopper. Be  
sure there is a generous amount of cleaning  
solution on the brush.  
Note: For machines equipped with an air  
filter, it will be necessary to vacuum clean the  
filters on a monthly schedule.  
j 5. Properly prepare the cleaning and sanitizing  
solutions. Read and follow the label directions  
carefully. Too strong of a solution may  
damage the parts and too weak of a solution  
will not do an adequate job of cleaning or  
sanitizing.  
Caution: Always disconnect  
electrical power prior to cleaning the  
condenser. Failure to follow this instruction  
may result in electrocution.  
j 6. The temperature of the mix in the mix hopper  
and walk-in cooler should be below 40_F  
(4.4_C).  
050808  
49  
Models C708 & C716  
Important: Operator Checklist  
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j 7. If your machine is water cooled, check the  
water lines for kinks or leaks. Kinks can occur  
when the machine is moved back and forth for  
cleaning or maintenance purposes.  
Deteriorated or cracked water lines should be  
replaced only by an authorized Taylor  
distributor.  
On water cooled freezers, disconnect the water  
supply. Relieve pressure on the spring in the water  
valve. Use air pressure on the outlet side to blow out  
any water remaining in the condenser. This is  
extremely important. Failure to follow this  
procedure may cause severe and costly damage to  
the refrigeration system.  
Your local Taylor Distributor can perform this winter  
storage service for you.  
Wrap detachable parts of the freezer such as  
beater, blades, drive shaft, and freezer door, and  
place them in a protected dry place. Rubber trim  
parts and gaskets can be protected by wrapping  
them with moisture-proof paper. All parts should be  
thoroughly cleaned of dried mix or lubrication which  
attract mice and other vermin.  
Winter Storage  
If the place of business is to be closed during the  
winter months, it is important to protect the freezer  
by following certain precautions, particularly if the  
building is subject to freezing conditions.  
It is recommended that an authorized service  
technician perform winter storage draining, to insure  
all water has been removed. This will guard against  
freezing and rupturing of the components.  
Disconnect the freezer from the main power source  
to prevent possible electrical damage.  
080222  
50  
Important: Operator Checklist  
Models C708 & C716  
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Section 8  
Troubleshooting Guide  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
PAGE  
REF.  
23  
1. Soft lock message  
appears on display.  
a. More than 24 hours since  
the last HEAT cycle.  
a. The freezer must go  
through a HEAT cycle  
every 24 hours. The  
freezer must now be  
disassembled and brush  
cleaned or placed in a  
heat cycle.  
23  
23  
23  
b. The power switch is in the  
OFF position.  
b. The power switch must be  
in the ON position. The  
freezer must now be  
disassembled and brush  
cleaned or placed in a  
heat cycle.  
c. The freezer was not in the  
AUTO or STANDBY mode  
when the heat cycle was  
programmed to start.  
c. The freezer must be in the  
AUTO or STANDBY  
mode. The freezer must  
now be disassembled and  
brush cleaned or placed in  
a heat cycle.  
d. Mix out or mix low  
condition.  
d. The level of mix in the mix  
hopper must be above the  
mix low probe. The  
freezer must now be  
disassembled and brush  
cleaned or placed in a  
heat cycle.  
43  
29  
e. The agitator is not  
installed.  
e. The agitator must be  
cleaned and installed  
before starting the HEAT  
cycle. The freezer must  
now be disassembled and  
brush cleaned or placed in  
a heat cycle.  
f. There was a power failure.  
f. Check fault messages and  
product temperature.  
Disassemble and brush  
clean, or initiate a heat  
treatment cycle.  
51  
Models C708 & C716  
Troubleshooting Guide  
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PROBLEM  
PROBABLE CAUSE  
REMEDY  
PAGE  
REF.  
22  
2. Hard lock message  
appears on display.  
a. Brush clean interval  
exceeded. (Programmable  
from 2 - 14 days.)  
a. The freezer must be  
disassembled and brush  
cleaned within 24 hours  
when the counter  
indicates one day  
remaining.  
- - -  
b. A barrel or hopper  
thermistor is faulty.  
b. Call an authorized service  
technician.  
- - -  
- - -  
3. No control panel functions  
with power switch ON.  
a. Machine is unplugged.  
a. Plug into wall receptacle.  
b. Circuit breaker OFF or  
blown fuse.  
b. Turn the breaker ON or  
replace the fuse.  
37, 40, 47  
4. Machine makes a  
squealing noise.  
a. Starved barrel.  
a. Remove ,clean and  
reinstall the pump.  
42  
41  
42  
5. No product is being  
dispensed.  
a. Low on mix. The MIX  
OUT light is on.  
a. Add mix to the hopper.  
Return to AUTO mode.  
b. The power switch is in the  
OFF position.  
b. Place the power switch to  
ON and select AUTO.  
c. Machine not in AUTO  
mode.  
c. Select AUTO and allow  
machine to cycle off  
before drawing product.  
- - -  
19  
d. Beater motor is out on  
reset. The BEATER  
OVERLOAD message  
displayed.  
d. Turn the machine off.  
Press the reset button.  
Restart the machine in  
AUTO.  
e. The pump motor is not  
running in the AUTO  
mode.  
e. Push the pump reset  
button. Check pump motor  
is operating when the  
draw valve is raised.  
- - -  
- - -  
f. Freeze-up in mix inlet  
hole.  
f. Call an authorized service  
technician.  
g. The mix pump ball crank  
is broken.  
g. Call an authorized service  
technician.  
39, 42  
h. Feed tube or check ring  
not properly installed.  
h. Make sure feed tube and  
rubber check ring are  
properly installed.  
52  
Troubleshooting Guide  
Models C708 & C716  
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PROBLEM  
PROBABLE CAUSE  
REMEDY  
PAGE  
REF.  
19  
6. The product is too soft.  
a. Draw rate is set too fast.  
a. Adjust draw rate of 5 to 7  
1/2 oz. (142 g. to 213 g.)  
of product by weight in 10  
seconds.  
42  
37  
7. The product is too thick.  
a. Freezing cylinder not  
primed correctly.  
a. Drain the freezing cylinder  
and reprime the machine.  
b. Air/mix pump incorrectly  
assembled.  
b. Follow assembly  
procedures carefully.  
- - -  
c. The viscosity control is set  
too cold.  
c. Call an authorized service  
technician.  
- - -  
d. Freeze-up in mix inlet  
hole.  
d. Call an authorized service  
technician.  
37, 40, 47  
43  
e. Butterfat is in the pump.  
e. Disassemble, clean and  
reinstall the pump.  
8. The mix in the hopper is  
too warm.  
a. Hopper cover is not in  
position.  
a. Clean and sanitize hopper  
cover and place in  
position.  
43  
- - -  
- - -  
48  
b. The agitator is not  
installed.  
b. Clean and sanitize the  
agitator and install.  
c. The hopper temperature is c. Call an authorized service  
technician.  
out of adjustment.  
a. The hopper temperature is a. Call an authorized service  
9. The mix in the hopper is  
too cold.  
technician.  
out of adjustment.  
10. Mix Low and Mix Out  
probes are not  
a. Milkstone build-up in the  
hopper.  
a. Clean hoppers thoroughly.  
functioning.  
36  
36  
11. Product is collecting on  
top of the freezer door.  
a. The top o-ring on draw  
valve is improperly  
a. Lubricate properly or  
replace the o-ring.  
lubricated or worn.  
12. Excessive mix leakage  
from the bottom of door  
spout.  
a. Bottom o-ring on draw  
valve is improperly  
a. Lubricate properly or  
replace the o-ring.  
lubricated or worn.  
53  
Models C708 & C716  
Troubleshooting Guide  
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PROBLEM  
PROBABLE CAUSE  
REMEDY  
PAGE  
REF.  
32  
13. Excessive mix leakage  
into the long drip pan.  
a. The seal on drive shaft is  
improperly lubricated or  
worn.  
a. Lubricate properly or  
replace the seal.  
32  
b. The seal is installed  
inside-out on the drive  
shaft.  
b. Install correctly.  
32  
- - -  
- - -  
- - -  
48  
c. Inadequate lubrication of  
the drive shaft.  
c. Lubricate properly.  
d. The drive shaft and beater d. Call an authorized service  
technician.  
assembly work forward.  
e. Worn rear shell bearing.  
e. Call an authorized service  
technician.  
f. Gear box out of alignment.  
f. Call an authorized service  
technician.  
14. The drive shaft is stuck in  
the drive coupling.  
a. Mix and lubricant collected a. Brush clean the rear shell  
bearing area regularly.  
in drive coupling.  
- - -  
b. Rounded corners of drive  
shaft, drive coupling, or  
both.  
b. Call an authorized service  
technician.  
- - -  
33, 36  
36  
c. Gear box is out of  
alignment.  
c. Call an authorized service  
technician.  
15. The freezing cylinder  
walls are scored.  
a. Missing or worn front  
a. Install or replace the front  
bearing and beater shoes.  
bearing and beater shoes.  
b. Broken freezer door baffle  
rod.  
b. Replace freezer door.  
33  
33  
c. Broken beater pins.  
c. Replace beater assembly.  
d. Replace beater assembly.  
d. Beater assembly is bent.  
- - -  
e. Gear box is out of  
alignment.  
e. Call an authorized service  
technician.  
19  
16. The product makes a  
popping sound when  
drawn.  
a. Draw rate is set too fast.  
a. Adjust draw rate of 5 to 7  
1/2 oz. (142 g. to 213 g.)  
of product by weight in 10  
seconds.  
37  
42  
b. Pump assembled  
incorrectly.  
b. Assemble and lubricate  
according to instructions  
in this manual.  
c. Freezing cylinder not  
primed correctly.  
c. Drain the freezing cylinder  
and reprime the machine.  
54  
Troubleshooting Guide  
Models C708 & C716  
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Section 9  
Parts Replacement Schedule  
PART DESCRIPTION  
EVERY 3 MONTHS  
EVERY 6 MONTHS  
ANNUALLY  
Scraper Blade  
X
X
X
X
X
X
X
X
X
X
X
Drive Shaft Seal  
Freezer Door Gasket  
Front Bearing  
Front Beater Shoes  
Draw Valve O-Ring  
Mix Feed Tube O-Ring  
Pump O-Ring  
Pump Valve Gasket  
Mix Feed Tube Check Ring  
Pump Drive Shaft O-Ring  
White Bristle Brush, 3” x 7”  
Inspect & Replace  
if Necessary  
Minimum  
Minimum  
Minimum  
Minimum  
White Bristle Brush, 3” x 1/2”  
White Bristle Brush, 1-1/2” x 3”  
White Bristle Brush, 1” x 2”  
Inspect & Replace  
if Necessary  
Inspect & Replace  
if Necessary  
Inspect & Replace  
if Necessary  
Black Bristle Brush, 1” x 2”  
Double-Ended Brush  
Yellow Bristle Brush  
Brush Set (3)  
Inspect & Replace  
if Necessary  
Minimum  
Minimum  
Minimum  
Minimum  
Inspect & Replace  
if Necessary  
Inspect & Replace  
if Necessary  
Inspect & Replace  
if Necessary  
55  
Models C708 & C716  
Parts Replacement Schedule  
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Section 10  
Parts List  
111028  
56  
Parts List  
Models C708 & C716  
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Models C708 & C716  
Parts List  
57  
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58  
Parts List  
Models C708 & C716  
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Models C708 & C716  
Parts List  
59  
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60  
Parts List  
Models C708 & C716  
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Models C708 & C716  
Parts List  
61  
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62  
Parts List  
Models C708 & C716  
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Models C708 & C716  
Parts List  
63  
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64  
Parts List  
Models C708 & C716  
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Models C708 & C716  
Parts List  
65  
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66  
Parts List  
Models C708 & C716  
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Models C708 & C716  
Parts List  
67  
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68  
Parts List  
Models C708 & C716  
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Models C708 & C716  
Parts List  
69  
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70  
Parts List  
Models C708 & C716  
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Models C708 & C716  
Parts List  
71  
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72  
Parts List  
Models C708 & C716  
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Models C708 & C716  
Parts List  
73  
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Model C708  
057010-27  
4/12  
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Model C708  
057010-33  
4/12  
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Model C708  
057010-40  
4/12  
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Model C708  
057010-58  
4/12  
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Model C716  
059900-27  
4/12  
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Model C716  
059900-33  
4/12  
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Model C716  
059900-40  
4/12  
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Model C716  
059900-58  
4/12  
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