TROY Group Printer MAN EXT2000 User Manual

TROY XCD External  
Print Servers  
for Ethernet Networks  
Administrator's Guide  
Part No. MAN-EXT2000 Revision 99-2  
August 21, 1999 Printed in U.S.A.  
TROY XCD  
A TROY Group, Inc. Company  
TROY XCD, Inc.  
1692 Browning  
Irvine, CA 92606-4809  
TEL: (949) 399-0820  
FAX: (949) 399-0825  
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Contents  
1. Introduction  
Overview .................................................................................. 1-1  
2. Installing the Hardware  
Overview .................................................................................. 2-1  
Before You Start....................................................................... 2-1  
Unpacking and Handling .......................................................... 2-2  
Step 1-a Setting the Switches (XConnect II/II Lite) ............... 2-3  
Step 1-b Setting the Switches (XConnect 100 and Pony) ....... 2-5  
Step 2 Connecting to the Printer.............................................. 2-6  
Step 3 Connecting to the Ethernet ......................................... 2-12  
Step 4 Connecting to a LocalTalk Network (XConnect II)... 2-15  
Step 5 Verifying Successful Hardware Installation .............. 2-16  
Step 6 Changing the Printer Reset......................................... 2-20  
Changing the Print Server Configuration ............................... 2-22  
3. TROY XCD Print Server Management Methods  
Overview .................................................................................. 3-1  
TROY XCD XAdmin32 and XAdmin ..................................... 3-1  
TROY XCD WebXAdmin ....................................................... 3-4  
TROY XCD Print Server Console ........................................... 3-5  
HP JetAdmin ............................................................................ 3-7  
HP Web JetAdmin .................................................................... 3-8  
4. TCP/IP Network Configuration  
Overview .................................................................................. 4-1  
TCP/IP Concepts ...................................................................... 4-1  
TCP/IP UNIX Host Configuration ........................................... 4-2  
IP Security .............................................................................. 4-23  
Raw TCP Ports ....................................................................... 4-23  
Changing the Configuration (Optional) ................................. 4-26  
5. Novell Network Configuration  
Overview .................................................................................. 5-1  
NetWare Concepts.................................................................... 5-1  
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General Information ................................................................. 5-3  
Before You Begin..................................................................... 5-4  
Default Print Server Names...................................................... 5-4  
Configuring the Print Server and Adding the Print Queue  
in Queue Server Mode.............................................................. 5-6  
Configuring the Print Queue and Adding the Print Queue  
in Remote Printer Mode ......................................................... 5-18  
Configuring the Worksation ................................................... 5-26  
Changing the Print Server Configuration ............................... 5-30  
6. AppleTalk Network Configuration  
Overview .................................................................................. 6-1  
AppleTalk Concepts ................................................................. 6-1  
Step 1 Macintosh Configuration............................................... 6-2  
Step 2 Printing .......................................................................... 6-2  
Printing Binary Graphics .......................................................... 6-3  
Changing the Configuration ..................................................... 6-4  
7. Windows NT Network and LAN Server Configuration  
Overview .................................................................................. 7-1  
Windows NT IP Configuration ................................................ 7-2  
Windows NT 4.xx Configuration ............................................. 7-4  
Windows NT 3.5x Configuration ............................................. 7-6  
IBM LAN Server Installation ................................................... 7-7  
8. Windows 95/98 Peer-to-Peer Configuration  
Overview .................................................................................. 8-1  
Configuring the Windows 95/98 PC ........................................ 8-1  
9. Microsoft Network Configuration (NetBEUI/NetBIOS)  
Overview .................................................................................. 9-1  
Print Server Configuration ....................................................... 9-1  
Windows 95/98 and Windows NT Port Monitor Installation .. 9-3  
LAN Server/Warp Server Configuration ................................. 9-5  
10. DLC/LLC Configuration  
Overview ................................................................................ 10-1  
Configuring DLC/LLC on Windows NT ............................... 10-1  
Configuring DLC/LLC on Other Systems ............................. 10-4  
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11. LAT Network Configuration  
Overview ................................................................................ 11-1  
LAT Concepts ........................................................................ 11-1  
VMS LAT Host Configuration............................................... 11-2  
Eliminating Blank Pages (Optional)....................................... 11-5  
PATHWORKS for DOS Configuration ................................. 11-6  
PATHWORKS for Macintosh Configuration ........................ 11-9  
DECprint Supervisor Configuration Notes ............................ 11-9  
Installation on Other Host Computers .................................. 11-10  
Changing the Configuration (Optional) ............................... 11-11  
12. Banyan VINES Configuration (Optional)  
Overview ................................................................................ 12-1  
File Server User Configuration .............................................. 12-2  
File Server Queue Configuration ........................................... 12-3  
Print Server Configuration Using XAdmin ............................ 12-6  
Print Server Configuration Using the Console ....................... 12-8  
Testing the Print Queue ........................................................ 12-10  
13. PrintraNet Remote Internet Printing  
Overview ................................................................................ 13-1  
PrintraNet Concepts ............................................................... 13-1  
Installing the Software on a Windows 95/98 PC ................... 13-3  
Configuring the Remote TROY XCD Print Server................ 13-8  
Printing to the Remote TROY XCD Print Server ................ 13-12  
Troubleshooting.................................................................... 13-13  
Print Server Console Command Summary .......................... 13-13  
14. Troubleshooting  
Overview ................................................................................ 14-1  
Installation Problems (Printer Not Ready) ............................. 14-1  
Installation Problems (Printer Ready) .................................... 14-2  
Intermittent Problems ............................................................. 14-7  
TCP/IP Troubleshooting......................................................... 14-7  
AppleTalk and PATHWORKS for Mac Troubleshooting ... 14-13  
NetWare Troubleshooting .................................................... 14-13  
Windows NT and LAN Server Troubleshooting ................. 14-16  
Windows 95/98 Peer-to-Peer Troubleshooting .................... 14-17  
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LAT Troubleshooting ........................................................... 14-18  
Banyan VINES Troubleshooting.......................................... 14-22  
15. Warranty and Service Information  
Customer Support ................................................................... 15-1  
Whom to Call ......................................................................... 15-1  
Returning Products ................................................................. 15-2  
Advance Replacement and Extended Services ...................... 15-3  
Warranty ................................................................................. 15-3  
A. Command Summary ............................................................. A-1  
B. Using Services (lpd-Plus) .......................................................B-1  
C. Reloading the Firmware ........................................................C-1  
D. Glossary/Index ....................................................................... D-1  
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1
Introduction  
Overview  
TROY XCD external print servers allow multiple host computers  
to share virtually any type of printer or plotter on high-speed  
local area network. The Pony Print Server Plus is an  
ultracompact low-cost Ethernet print server for a single printer,  
while the Pony 100, XConnect II and XConnect II Lite connect  
up to two printers to an Ethernet network. The XConnect 100  
handles up to four printers and works on both Ethernet (10baseT)  
and Fast Ethernet (100baseT) networks.  
Any user can print jobs on a printer or plotter connected to a  
TROY XCD external print server as if it were directly attached  
to his computer. No special software is required on the host  
computers, and application programs run without any  
LocalTalk  
Printer with aTROY  
XCD print server  
Apple Macintosh Computers  
NetWare  
PC  
LAN Manager  
PC  
Banyan VINES  
PC  
Apple  
Macintosh  
UNIX Host  
DEC Host  
Figure 1-1  
XCD External Print Server Concept  
Introduction 1-1  
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modification. Because the TROY XCD external print servers  
provide multiprotocol capabilities, users on DEC, UNIX, Novell,  
AppleTalk, LAN Server, Windows NT, Windows 95, LAN  
Manager, and Banyan VINES computers can simultaneously  
access the same printer. With the optional XConnect II  
LocalTalk feature, non-Ethernet Macintosh computers can also  
access the same printer. Figure 1-1 shows how TROY XCD  
external print servers are used in a typical network.  
Features  
TROY XCD external print servers offer the widest range of  
features in the industry, including:  
TCP/IP, NetWare, AppleTalk, DLC/LLC, NetBEUI, LAT,  
and VINES IP protocols (protocols supported depend on  
model)  
Network Operating System compatibility:  
-
-
-
Digital Equipment Corporation networks, including  
PATHWORKS and DECprint Supervisor ((not available  
on XConnect II Lite)  
UNIX systems that support either the Berkeley lpr/lpd  
printing protocol, the HP JetDirect card, or printing to a  
raw TCP port  
Novell NetWare V2.15 or above, V3.xx, or V4.xx,  
including support for bindery mode and Novell Directory  
Services (NDS)*  
-
-
-
-
AppleTalk Phase 2 (XConnect II and XConnect 100 only)  
Windows NT and NTAS V3.5 or above  
IBM OS/2, LAN Server, Warp Server  
Windows 95 (Peer-to-Peer or client mode; not supported  
on XConnect II Lite)  
-
Windows for Workgroups (Peer-to-Peer or client mode;  
Peer-to-Peer requires DLC/LLC support on print server)  
Introduction 1-2  
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*The NDS support on the XJet III (all models), XJet IV-2, XJet IV-T,  
plus certain models of the XJet IV-Plus is limited to NPrinter mode  
only.  
Very high performance DMA operation (XConnect 100 and  
XConnect II only)  
High-speed Centronics parallel port compatible with IEEE  
P1284 Bitronics bidirectional parallel interface standard  
Serial port for console terminal or second printer  
Optional LocalTalk support (XConnect II only)  
Superior network and printer management  
-
-
Compatible with Hewlett-Packard JetAdmin and Web  
JetAdmin printer management software  
XAdmin Windows-based management utility (NetWare,  
TCP/IP, or VINES)  
-
-
Web XAdmin browser-based management  
SNMP MIB I and MIB II over IP or IPX (XConnect II  
and XConnect 100 only)  
-
Remote console management via DEC NCP, TELNET,  
NetWare, or serial port  
PrintraNet software for transparently sending documents to  
remote locations over the Internet  
lpd-Plus feature for providing multiple services with custom  
setup and reset strings, text-to-PostScript conversion, and  
character substitution  
Flash memory for easy updating of firmware via NetWare,  
BOOTP, tftp (master or slave mode), DEC MOP, Banyan  
VINES, or serial port  
Introduction 1-3  
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AppleTalk spoofing capabilities for support of non-  
bidirectional parallel printers  
AppleTalk binary support on printers that support the HP  
Tagged Binary Communications Protocol  
IP address configuration via DHCP, BOOTP, rarp, arp,  
serial port, XAdmin, or remote console.  
-
IP security to restrict printing based on IP address  
Optional DEC LN03 emulation (XConnect II and XConnect  
100 only)  
TROY XCD External Print Server Models  
The TROY XCD External Print Server family includes the  
following models:  
Pony Print Server The Pony Print Server is the industry's  
smallest full-featured external print server. It plugs directly  
into the parallel port of the printer, and supports a 10baseT  
Ethernet interface. The Pony Print Server is available in the  
following models:  
PPS-8S  
PPS-8  
IPX/SPX, TCP/IP, AppleTalk, DLC/LLC,  
NetBEUI, Direct Mode IPX/IP, http  
IPX/SPX*, TCP/IP, AppleTalk, Direct  
Mode IPX/IP, LAT, http  
PPS-8N  
IPX/SPX, TCP/IP, AppleTalk, DLC/LLC,  
NetBEUI, Direct Mode IPX/IP, LAT,  
VINES IP, http  
*PPS-8 NDS support is limited to NPRINTER remote printer mode only  
XConnect II. The XConnect II is an external print server  
that supports the LAT, TCP/IP, NetWare, and AppleTalk  
Introduction 1-4  
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protocols. It features a high-speed parallel port, a serial port,  
and both a thin Ethernet and UTP Ethernet connector. The  
XConnect II is available in the following models:  
XConnect II-8S  
XConnect II-8  
XConnect II-8N  
IPX/SPX, TCP/IP, AppleTalk, DLC/LLC,  
NetBEUI, Direct Mode IPX/IP, http  
IPX/SPX*, TCP/IP, AppleTalk, Direct  
Mode IPX/IP, LAT, http  
IPX/SPX*, TCP/IP, AppleTalk, DLC/LLC,  
NetBEUI, Direct Mode IPX/IP, LAT,  
VINES IP, http  
XConnect II-8-LN03  
XConnect II-8 with LN03 emulation option  
*XConnect II-8 and XConnect II-8-LN03 NDS support is limited to  
NPRINTER remote printer mode only  
Pony 100 Print Server The Pony 100 Print Server is an  
ultracompact print server that features both 100baseTX and  
10baseT operation. It includes one parallel port and one  
serial port and is available in the following models:  
PPS100-8S  
PPS100-8N  
IPX/SPX, TCP/IP, AppleTalk, DLC/LLC,  
NetBEUI, Direct Mode IPX/IP, http  
IPX/SPX, TCP/IP, AppleTalk, DLC/LLC,  
NetBEUI, Direct Mode IPX/IP, LAT,  
VINES IP, http  
XConnect 100. The XConnect 100 features 100baseTX  
capability for operation on 100 megabit/sec Fast Ethernet  
networks. It can also work on 10baseT networks, so it is  
ideal for users who plan to upgrade to 100baseTX in the  
future. The XConnect 100 supports the same protocols as  
the XConnect II, but has two high-speed parallel ports  
instead of one. It is available in four models:  
XConnect 100-8S  
XConnect 100-8  
IPX/SPX, TCP/IP, AppleTalk, DLC/LLC,  
NetBEUI, Direct Mode IPX/IP, http  
IPX/SPX*, TCP/IP, AppleTalk, Direct  
Mode IPX/IP, LAT, http  
Introduction 1-5  
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XConnect 100-8N  
IPX/SPX, TCP/IP, AppleTalk, DLC/LLC,  
NetBEUI, Direct Mode IPX/IP, LAT,  
VINES IP, http  
XConnect 100-8-LN03  
XConnect II-8 with LN03 emulation option  
*XConnect 100-8 and XConnect 100-8-LN03 NDS support is limited to  
NPRINTER remote printer mode only  
XConnect II Lite The XConnect II Lite is a low-cost single  
parallel port print server that offers the same features as the  
standard XConnect II, but has a single Ethernet connector  
and supports only the TCP/IP and NetWare protocols  
(XConnect II Lite Banyan models support VINES and TCP/  
IP only). Models include:  
XConnect IIL-T  
XConnect IIL-2  
XConnect IIL-T-B  
XConnect IIL-2-B  
10baseT; TCP/IP and IPX/SPX*  
10base2; TCP/IP and IPX/SPX*  
10baseT; TCP/IP and VINES IP  
10base2; TCP/IP and VINES IP  
*XConnect II Lite NDS support is limited to NPRINTER remote printer mode  
only  
TROY XCD External Print Server Advantages  
Compared to competing products, TROY XCD print servers  
offer the advantages:  
• Support for the most protocols and network operating systems  
in the industry. This allows TROY XCD print servers to be  
used on virtually any network.  
• Network management. TROY XCD offers more ways to  
manage the print server, including proprietary Windows and  
DOS-based utilities, Web browser management, HP  
JetAdmin compatibility, and a powerful remote console.  
• High performance. The TROY XCD print server family has  
the highest overall throughput capabilities in the industry.  
Introduction 1-6  
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• More features. Capabilities like multiple services per port,  
programmable setup/reset strings, IP security, and character  
substitution allow TROY XCD print servers to handle  
virtually any network printing situation.  
Terminology  
The term "TROY XCD external print server" in this manual  
covers the Pony Print Server Plus, XConnect II, XConnect 100,  
and XConnect II Lite. The term "XConnect II" is used to  
represent either the XConnect II, II-LT, or II-LN03; the term  
XConnect 100 means either an XConnect 100 or 100-LN03;  
while the term "XConnect II Lite" designates either an  
XConnect II Lite-T or XConnect II Lite-2 .  
This device complies with Part 15 of the FCC Rules.  
Operation is subject to the following two conditions: (1) This  
device may not cause harmful interference and (2) this device  
must accept any interference received, including interference  
that may cause undesired operation.  
The following information applies to the Pony Print Server Plus  
(PPS-8S, PPS-8, and PPS-8N) only:  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the  
FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential  
installation. This equipment generates, uses and can radiate  
radio frequency energy and, if not installed and used in  
accordance to the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the  
Introduction 1-7  
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equipment off and on, the user is encouraged to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiver.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from  
that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Introduction 1-8  
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2
Installing the Hardware  
Overview  
This chapter describes:  
• How to connect a TROY XCD print server to your printer  
• How to connect a TROY XCD print server to the Ethernet  
cable  
Before You Start  
Before attempting to install a TROY XCD print server, first  
make sure that you have completed installing your printer or  
plotter as described in the appropriate documentation for the  
device.  
Unpacking and Handling  
The TROY XCD print server shipping box contains the  
following items:  
Pony Print Server Plus, XConnect II, Pony 100,  
XConnect 100, or XConnect II Lite print server  
AC Adapter  
TROY XCD External Print Servers Administrator's Guide  
Installation 2-1  
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Although TROY XCD external print servers are designed to  
withstand normal handling procedures, you should exercise  
reasonable precautions when installing them, particularly  
with regard to static discharge.  
• Make sure that you are adequately grounded by touching a  
bare metal part of the printer before starting the installation.  
• Avoid moving around the work area in order to eliminate  
static charge buildup.  
• If possible, do not work on a carpeted area.  
Step 1-a Setting the Switches  
(XConnect II and XConnect II Lite)  
Important Note: If you have an XConnect 100, Pony 100,  
or Pony Print Server Plus, skip to Step 1-b below).  
There are 4 DIP switches on one side of an XConnect II or  
XConnect II Lite print server (see figure 2-1) that are used  
for power-up options. As shipped, the two outside switches  
are in the OFF (up) position and the two middle switches are  
in the ON (down) position (OFF=0, ON=1) for operation on  
either a 10baseT or 10base2 network with a printer attached  
to the parallel port. If you want to configure the print server  
in a different manner, use a small screwdriver or pen to  
gently flip the switch as described in the following  
paragraphs.  
Switch 1 (Normal/Factory Default/Test)  
Setting this switch ON allows you to restore the print server  
parameter settings to their original factory settings. The next  
2-2 Installation  
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OFF  
Sw1Sw2 Sw3Sw4  
ON  
XConnect II Rear View  
Figure 2-1  
XConnect II Switches  
time the print server is powered on, the print server  
parameters (for example, node name, serial port speed, etc.)  
will be returned to the factory defaults. If you use this  
switch, don't forget to put it back to the OFF position after  
the factory default settings have been restored.  
After the print server is powered on and running, this switch  
can be used to print out a self-test page. This is done by  
moving the switch to the ON position and then quickly  
putting it back to the OFF position.  
Switches 2 and 3 (10baseT/10base2)  
These switches do not need to be changed from the default  
ON position with newer versions of the XConnect II or  
XConnect II Lite print server firmware. However, if you are  
using 10baseT Ethernet, putting the switches in the OFF  
Installation 2-3  
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position will conserve energy by drawing less power from the  
printer.  
Note: With V3.22 or earlier firmware (included with  
XConnect II and XConnect II Lite print servers shipped from  
TROY XCD prior to September, 1995), switches 2 and 3  
must both be in the OFF position for 10baseT operation or in  
the ON position for 10base2 operation.  
Switch 4 (Console/Serial Printer)  
This switch defines whether the serial port will be used for a  
console terminal or a serial printer. Leave switch 4 in the  
default OFF position if you want to use the serial port for a  
console terminal.  
XConnect 100 Front View  
Link OK LED  
Test LED  
100baseTX LED  
XConnect 100 Rear View  
Console/  
Serial Port 2  
Test Switch  
Parallel Port 2  
Serial Port 1  
100baseTX/  
10baseT  
Parallel Port 1  
Power Connector  
Serial ports are 9-pin male D-connectors  
Connector  
Figure 2-2  
XConnect 100 Switch and LEDs  
2-4 Installation  
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Test LED (Top)  
Power connector  
Test/Factory  
switch  
Pony Print Server  
Plus  
100baseTX/10baseT  
connector  
Serial port  
Power connector  
Test/Factory  
switch  
TEST LED  
Link LED  
Pony 100  
Figure 2-3  
Pony Print Server Plus and Pony 100 Switches and LEDs  
Step 1-b XConnect 100, Pony 100, and  
Pony Print Server Plus Switches  
Important Note: Skip this step if you have an XConnect II  
or XConnect II lite.  
The XConnect 100, Pony 100, and Pony Print Server Plus  
have a single pushbutton switch test switch (see figures 2-2  
and 2-3). This switch does not need to be used during the  
configuration process. It has the following functions:  
• To print a self-test page, press the switch in for at least  
one-eighth second but less than five seconds.  
• To reset the unit back to factory default settings, press the  
switch and hold it in for at least 5 seconds  
Installation 2-5  
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Figure 2-4  
Connecting the XConnect II or XConnect II Lite to the  
parallel port (Pony Print Server Plus and Pony 100  
procedure is similar)  
Step 2 Connecting to the Printer  
TROY XCD print servers can connect to any of the  
following types of printers:  
• Printers with Centronics-compatible parallel interfaces  
(this interface is by far the most popular type of parallel  
interface)  
• Printers with the new IEEE P1284 bidirectional parallel  
interface  
• Printers with RS-232 compatible serial interfaces (except  
Pony Print Server Plus)  
2-6 Installation  
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Connecting the Print Server to a Centronics-  
compatible printer  
The XConnect II, XConnect II Lite, and Pony Print Server  
Plus have a 36-pin male connector that is compatible with the  
36-pin female connectors found on most printers. Simply  
plug the print server directly into the connector on the printer  
as shown in figure 2-4. If necessary, set your printer for  
parallel port operation. No cable is generally required, but  
the optional CABLE-CEN2 Centronics male-to-female cable  
is available as an option in the event you cannot connect the  
print server directly to the printer's Centronics connector.  
The XConnect 100 has two 25-pin female connectors that are  
compatible with the IBM PC standard 25-to-36 pin  
Centronics cable. This cable is available at any computer  
store and most office supply stores, or it can be ordered from  
TROY XCD (part number CABLE-CEN).  
IMPORTANT NOTE: The XConnect II, XConnect II Lite,  
and XConnect 100 support a maximum parallel cable length  
of 1.75 meters (six feet). Exceeding this maximum may result  
in printing problems.  
NOTE: Some new printers, such as the HP LaserJet 8000,  
have the IEEE 1284C miniature Centronics connector instead  
of the normal 36-pin Centronics connector. TROY XCD  
offers the CABLE-C/B adapter cable for the XConnect II,  
XConnect II Lite, and Pony Print Server Plus, and the  
CABLE-C/A for the XConnect 100 to accommodate such  
printers.  
Maximizing Performance (Recommended)  
Some printers, such as most HP LaserJets, support a high-  
speed handshake mode on the parallel port. TROY XCD  
Installation 2-7  
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print servers support this mode, which can result in up to 50  
per cent higher performance. To enable this mode using  
WebXAdmin, select Configure Port from the main menu,  
select port P1 (or P2 for the second parallel port on the  
XConnect 100), choose High Speed as the Output Method,  
and click Submit. If you are using the print server console,  
enter the command SET PORT P1 FSTB ENABLED.  
WebXAdmin and the print server console are discussed in  
Chapter 3 and Appendix B of this manual.  
Connecting a TROY XCD Print Server to a  
Serial Printer  
The Pony 100, XConnect II and XConnect II Lite have an  
RJ45 connector for connecting RS-232-compatible serial  
printers, while the XConnect 100 has two standard PC-  
compatible 9-pin D-connectors (there is no serial port on the  
Pony Print Server Plus). The XConnect II and XConnect II  
Lite RJ45 connector is marked "Serial"; do not confuse it  
with the 10baseT unshielded twisted pair connector, which  
is also an RJ45.  
Most printers use a DB25 connector for the serial  
connection. Unfortunately, there are a number of variations  
as to how this connector is implemented on different  
printers. For example, some printers have male connectors  
configured as a DTE (Receive Data on pin 3), while others  
have DCE female connectors (Receive Data on pin 2).  
Hewlett-Packard, Lexmark, and Apple printers generally  
have female DTE connectors. You must consult the manual  
for your printer in order to determine what type of adapter  
cable you need. TROY XCD sells a variety of adapters for  
connecting serial devices to the RJ45 connector. In the case  
of the XConnect 100 9-pin connector, a null modem( a  
2-8 Installation  
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device or cable that connects the input signals on one device  
to the output signals on another device) is often required since  
both the printer and the print server are usually DTE devices.  
The pinouts for the Pony 100, XConnect, and XConnect II  
Lite RJ45 connector are shown below:  
1 2 3 4 5 6 7 8  
Print Server (RJ45)  
Printer (DB25)  
RJ45  
DTE DCE  
pin  
1
Signal  
RTS out*  
Signal  
CTS in  
pin  
5
pin  
4
2
3
4
5
6
7
8
DTR out*  
DSR in  
6
3
7
7
2
20  
4
20  
2
7
7
3
Transmit Data  
Transmit return  
Receive Return  
Receive Data  
DSR in*  
Receive Data  
Signal Ground  
Signal Ground  
Transmit Data  
DTR out  
6
5
CTS in*  
RTS out  
*XConnect II models with serial numbers less than 40500 have RTS on pin  
8, DTR on pin 7, DSR on pin 2, and CTS on pin 1.  
The XConnect 100 serial ports use PC-compatible 9-pin male  
D-connectors. Note that the standard off-the-shelf 9-pin  
female to 25-pin male PC cables will require a null modem in  
order to connect to most printers or terminals. The pinouts  
are as follows:  
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6
7
8
9
DE9 Male  
(female pinouts are in  
reverse order)  
XConnect 100 (DE9)  
Printer (DB25)  
DE9  
DTE DCE  
pin  
1
Signal  
Not used  
Signal  
Not used  
pin  
-
pin  
-
2
3
4
5
6
7
Receive Data  
Transmit Data  
DTR out  
Signal Ground  
DSR in  
Transmit Data  
Receive Data  
DSR in  
Signal Ground  
DTR out  
2
3
6
7
20  
5
3
2
20  
7
6
RTS out  
CTS in  
4
8
CTS in  
RTS out  
4
5
9
Not used  
Not used  
-
-
Basically, the cable must connect input signals (e.g., Receive  
Data) on the TROY XCD print server to the equivalent  
output signals (e.g., Transmit Data) on the device and vice-  
versa.  
If you are connecting a printer to the second serial port (S2)  
on the XConnect 100, you must first disable console mode on  
that port. This is done by using the console command SET  
PORT S2 CONSOLE DISABLED and then typing the command  
EXIT to exit the console (refer to Chapter 3 and Appendix A  
for information on using the console). To re-enable the  
console function, you must either enter the command SET  
PORT S2 CONSOLE ENABLED using TELNET, DEC MOP or  
the TROY XCD XCONFIG NetWare utility, or reset the unit  
back to factory defaults.  
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The serial ports are factory set at 9600bps, 8-bit data, XON/  
XOFF flow control, and no parity. If your printer requires  
different settings, you must use WebXAdmin or the console  
terminal (refer to Chapter 2 and Appendix A for information  
on how to use these utilities) to change the settings. With  
WebXAdmin, select Configure Port from the main menu,  
click on the serial port (S1 for first serial port or S2 for the  
XConnect 100 second serial port), choose the desired  
settings, and click Submit. With the console terminal, use  
one or more of the following commands (use S2 instead of S1  
if you are using the second serial port on the XConnect 100):  
SET PORT S1 SPEED baudrate  
SET PORT S1 PARITY parity_type  
SET PORT S1 FLOW flowctrl  
SET PORT S1 CHARACTER charsize  
Note that the serial port always operates at 9600bps when in  
console mode. Also, if you are using 115200bps on one port  
of the XConnect 100, you cannot set the other port to 230400  
bps (57600bps and 7200bps are not supported on either port).  
Important: The serial ports do not support Direct Memory  
Access (DMA). Therefore, sustained transfers at high baud  
rates (115200 or greater) can lock out activity on other  
ports.  
Don't forget to set your serial port settings on your printer to  
match the settings of the print server. Also, make sure that  
the XConnect II or XConnect II Lite switch 4 (console/serial  
printer) is in the proper position (OFF if you are using the  
serial port for a console terminal or ON if you are using it to  
connect a printer.  
IMPORTANT NOTE: Early versions of the XConnect 100 do  
not support the second serial port (the one marked "Console/  
Installation 2-11  
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unshielded  
twisted pair cable  
To hub  
Figure 2-4  
Connecting the Print Server to a 10baseT UTP network  
Serial 2) for use with serial printers. This limitation can be  
fixed by upgrading to a newer version of the firmware.  
Step 3 Ethernet Installation  
The XConnect II can connect directly to either a 10baseT  
unshielded twisted pair Ethernet or a 10base2 thin Ethernet.  
The XConnect II Lite-2 can connect to a 10base2 thin  
Ethernet, while the XConnect II Lite-T and the Pony Print  
Server Plus can connect to a 10baseT Ethernet.  
The Pony 100 and XConnect 100 connect to either a  
100baseTX Fast Ethernet network or a 10baseT Ethernet  
network. It automatically senses the type of network, so no  
configuration is required.  
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Connecting the XConnect II, XConnect 100,  
XConnect II Lite-T, Pony 100, or Pony Print  
Server Plus to an Unshielded Twisted Pair  
Network  
To connect an XConnect II, Pony 100, XConnect 100, or  
XConnect II Lite-T to a 10baseT unshielded twisted pair  
(UTP) Ethernet network, you will need an unshielded twisted  
pair Ethernet hub with at least one unused port installed on  
your network, plus an appropriate length of RJ45 modular  
cable.  
To connect a Pony 100 or XConnect 100 to a 100baseTX  
Fast Ethernet network, you will need a 100baseTX Fast  
Ethernet hub with at least one unused port, plus an  
appropriate length of Category 5 RJ45 modular jack cable.  
1. Connect one end of the RJ45 cable to the print server  
connector labelled "10baseT" on the XConnect II or  
XConnect II Lite (not the one labelled "Serial"), or  
"100baseTX/10baseT" on the XConnect 100 or Pony 100  
and the other end to a port on the twisted pair Ethernet  
hub as shown in figure 2-4. Note that the XConnect 100  
automatically determines whether it is connected to a  
10baseT or 100baseTX network.  
Note: If you have an older XConnect II or XConnect II  
Lite with V3.22 or earlier firmware, make sure that  
switches 2 and 3 are in the OFF position (not required  
for newer print servers).  
You have now completed the unshielded twisted pair  
Ethernet installation. Proceed to the Verifying Successful  
Hardware Installation section below to confirm that you  
have properly installed the print server.  
Installation 2-13  
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Thin  
Ethernet  
Cable  
A
B
"T"  
Thin  
Ethernet  
Cable  
50 ohm  
Terminator  
"T"  
Thin  
Ethernet  
Cable  
Figure 2-5  
Connecting the Print Server to a 10base2 thin Ethernet network  
Connecting the XConnect II or XConnect II Lite-2  
to a Thin Ethernet Network  
To connect an XConnect II or XConnect II Lite-2 to a thin  
Ethernet network, first check to see that switches 2 and 3  
(10baseT/10base2) are in the ON position.  
If you are installing the print server onto an existing network,  
the "T" connector may already be installed on the cable. If  
this is the case, simply connect the "T" connector to the BNC  
connector on the print server's BNC connector as shown in  
figure 2-5A (if the connection is in the middle of the thin  
Ethernet segment) or 2-5B (if the connection is at the end of  
the thin Ethernet segment). This operation can be performed  
without impacting the operation of the network.  
If the "T" connector is not already installed, proceed as  
follows (caution: if you are connecting to a live network,  
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perform the following steps as quickly as possible to  
minimize disruption of the network):  
1. Connect one section of the thin Ethernet cable to one end  
of the "T" connector as shown in figure 2-5.  
2. If you are connecting the print server in the middle of a  
thin Ethernet segment, attach the second section of thin  
Ethernet cable to the other end of the "T" connector as  
shown in figure 2-5A. If you are connecting the print  
server at the end of a thin Ethernet segment, attach a 50  
ohm terminator to the other end of the "T" connector as  
shown in 2-5B.  
3. Connect the "T" connector to the BNC connector on the  
transceiver.  
You have now completed the thin Ethernet installation. Skip to  
the Verifying Successful Hardware Installation section below to  
confirm that you have correctly installed the print server.  
Step 4 Connecting to the Optional  
LocalTalk Port (XConnect II only)  
If you have the LocalTalk option, you can connect the  
XConnect II to an Apple LocalTalk network to allow  
Macintosh computers on the LocalTalk network to print jobs  
on a printer attached to the XConnect II. Both the LocalTalk  
and Ethernet ports can be used simultaneously. To use the  
LocalTalk feature, plug a LocalTalk-compatible connector  
(such as the Apple LocalTalk connector or the Farallon  
PhoneNet connector) into the XConnect II LocalTalk port as  
shown in figure 2-6. Note this port can only be used for  
Installation 2-15  
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Ethernet  
LocalTalk  
Connector  
(must be  
XConnect II  
terminated  
if end node)  
LocalTalk  
Connector  
LocalTalk  
Connector  
LocalTalk  
Connector  
Figure 2-6  
Connecting the XConnect II to a LocalTalk network  
printing from computers on the LocalTalk to printers  
attached to the parallel or serial port of the XConnect II; it  
cannot be used to allow computers on the Ethernet to print to  
printers connected to the LocalTalk network.  
The LocalTalk port is enabled by default. If you are not  
using this port, you should enter the command SET  
LOCALTALK DISABLEDfor maximum performance.  
Step 5 Verifying Successful Installation  
You are now ready to apply power to the TROY XCD print  
server. Plug the AC power adapter into a wall outlet and  
insert the adapter cable into the print server connector  
labelled "Power". If possible, connect a terminal to the serial  
port (make sure that Switch 4 is OFF when using the console  
terminal with the XConnect II or XConnect II Lite).  
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The TROY XCD print server will go through the following  
startup sequence:  
1. It will run through a set of power-up diagnostics for a  
few seconds. If the print server is operating properly, the  
TEST LED will blink momentarily and then go out. If  
the TEST LED blinks continuously in a regular pattern,  
there is a problem. If this is the case, first verify that you  
have a good Ethernet connection and then try powering the  
unit off and then on again. If the problem persists, refer to  
the Troubleshooting chapter in this manual.  
2. When the test LED goes out, the other LEDs on the print  
server will come on as follows:  
On the XConnect II and XConnect II Lite, the LINK  
LED will blink to show activity on the network. The  
XMIT and RCV LEDs will come on solid if there is a  
valid 10baseT connection (they are not used with  
10base2).  
On the XConnect 100, the Link OK LED will blink if  
the print server detects activity on the network. The  
100baseTX LED will come on if a valid 100baseTX  
connection is detected (this LED will not come on if  
10baseT is used).  
On the Pony 100, the Link LED will come on solid if  
there is a valid 10baseT or 100baseTX connection.  
On the Pony Print Server Plus, the LED will blink  
randomly.  
If the LEDs do not come on as described, there may be a  
cabling problem or a bad hub port; if this is the case, try a  
different cable and/or hub port.  
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Verifying the Connection to the Printer  
Before attempting to print, it is very important to verify the  
connection between the print server and the printer. If this  
connection is not good you will not be able to print!  
To verify this connection, make sure that both the print  
server and the printer are powered on and ready.  
If you have an XConnect II or XConnect II Lite, push  
switch 1 (Normal/Factory/Test) on the print server to the  
ON position and then back to the OFF position.  
If you have an XConnect 100, Pony 100, or Pony Print  
Server Plus, push the Test button in briefly (more than  
on-eighth second but less than five seconds).  
If the connection is good, a test page will be printed on the  
printer. If nothing prints out, make sure that the cable is  
good and that it is securely fastened. If possible, try a  
different cable. If you have an XConnect II, XConnect II  
Lite, or XConnect 100, make sure that you are not exceeding  
the 1.75 meter (6 foot) cable length restriction. If the cable  
is OK but you still can't print the self-test page, you may  
need to adjust the parallel port settings as described in the  
next section.  
Important Note: The test page only works with printers  
that can directly print PCL, PostScript, or text. It will not  
work with some low-end "Windows" printers like the HP  
DeskJet 820 (which does the image rasterization in the PC),  
nor will it work with HP-GL/2 or RTL plotters (unless the  
PostScript option is installed). For such devices, you must  
print a job from an appropriate application program in order  
to test the print server-to-printer connection.  
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If you are using the serial port and the test page does not  
print, verify that the baud rate, parity, and character size  
match on the print server and the printer. If you have an  
XConnect II, make sure that switch 4 is in the ON position.  
If you have an XConnect 100 and you are using the second  
serial port, make sure that you have disabled console  
operation via the SET PORT S2 CONSOLE DISABLED  
command.  
If none of the above suggestions work, contact TROY XCD  
Technical Support (949-399-0820; http://www.troyxcd.com; e-  
mail: [email protected]) for additional assistance.  
Adjusting the Parallel Port Settings for Specific  
Printers (Recommended)  
The parallel port on all new TROY XCD print server models  
is set by default to automatically configure itself to work  
with the printer's parallel port However, it may sometimes  
be necessary to adjust the print server's port settings to work  
with specific printers by using the print server console or  
WebXAdmin. This is particularly true with older printers.  
The particular settings include:  
1. pACK handshake. Older non-1284 printers require this  
hardware handshake and may not operate with the newer  
1284 handshake. Use the console command SET PORT  
P1 ACKH ENABLED to enable the pACK handshake.  
2. DMA (Direct Memory Access). The XConnect II and  
XConnect 100 use DMA for maximum performance.  
However, some printers cannot handle the high data  
rates. For such printers, use the console command SET  
PORT P1 DMA DISABLED. Alternatively, you may  
disable DMA using the Configure Port option in the  
WebXAdmin menu,  
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3. Bidirectional. Some printers will not operate properly if  
bidirectional communications is enabled on the print  
server. To disable bidirectional, use the console  
command SET PORT P1 BID DISABLED, or disable it  
from the WebXAdmin  
4. Some printers, like most Okidata laser printers, cannot  
operate fast enough even in 1284 mode to keep up with a  
TROY XCD print server. On the Pony Print Server Plus  
you can enable a software handshake to handle such  
printers via the SET PORT P1 SWIO ENABLE console  
command.  
The print server console and WebXAdmin are discussed in  
Chapter 3, with additional information on console commands  
in Appendix B. If you are using WebXAdmin, click on  
Configure Port in the main menu, select the desired port, and  
then select the desired function. After you have made your  
selections, click on Submit to enable them in the print server.  
Step 6 Changing the Print Server Reset  
(Recommended)  
The printer reset is a sequence of characters that is sent to the  
printer after the job is completed. It ensures that the last  
page of the job is ejected from the printer and that the printer  
is reset to its default state so that the next job will properly  
print.  
The default printer reset for TROY XCD external print  
servers is a null, except on the TCP/IP text service, which  
has <Formfeed> as the default (see chapter 4 and Appendix  
B for information on the TCP/IP text service). A null reset  
means that some print jobs may not be ejected upon  
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completion. Some operating systems, such as NetWare,  
provide the ability to insert a reset sequence at the end of  
each job, in which case the TROY XCD print server null  
reset is adequate. Also, Microsoft Windows printer drivers  
typically provide a printer reset at the end of each job. But  
for those operating systems that do not provide this reset  
capability, TROY XCD print servers provide the ability to  
customize the printer reset to meet the requirements of  
virtually any type of printer.  
The following predefined reset strings are available.  
No.  
1
Definition  
Null  
Printer  
(use if no reset is desired)  
PCL printer  
2
<ESC>E  
3
4
CTRL-D  
<ESC>%-12345X  
PostScript printer  
PJL (use with newer HP and  
Lexmark/IBM printers)  
General  
11  
<Formfeed>  
Refer to your printer documentation if you do not know the  
proper reset string. Use the null string if you are planning to  
reset the printer from the host software (for example, from a  
Windows driver). If you want to define a new reset string,  
refer to Appendix B, Using Services.  
Note that you can put a printer reset either before or after  
each job, although generally the reset goes at the end the job.  
TROY XCD print servers allow you to define multiple  
services for a given port. This is useful, for example, if you  
want to use different reset strings with the same printer. For  
example, you might want to define a service for UNIX jobs  
that contains a <ESC-E> reset, and a different service for  
NetWare that has no reset.  
Print jobs are normally sent to service 1 (XCD_xxxxxx_P1,  
where "xxxxxx" is the last six digits of Ethernet address, for  
Installation 2-21  
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all protocols except LAT, TCP/IP, and AppleTalk) or service  
2 (BINARY_P1, for LAT and TCP/IP). Refer to Appendix B  
and the individual protocol chapters for additional  
information on services.  
To change the printer reset on a TROY XCD print server  
with XAdmin, double click on the print server name, click on  
the Services tab, double click on the desired service, and  
then select the appropriate Printer Control String. With  
WebXAdmin, click on Configure Service, and select the  
desired service, choose the appropriate reset string, and then  
click Submit.  
Alternatively, you may use the print server console by typing  
in the following command:  
SET SERVICE servicename EOT stringno  
where "servicename" is the name of the service (do a  
SHOW SERVICE command for a list of services) and  
stringno is the number of the string. For example to use  
string 3 (the PostScript CTRL-D reset) on the default  
parallel port service, you would enter:  
SET SERVICE BINARY_P1 EOT 3  
Changing the Print Server Configuration  
(Optional)  
In addition to changing the printer reset string, you can  
modify the TROY XCD print server configuration in a  
number of other ways. The procedure and commands for  
changing the configuration are described in Appendix A.  
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3
TROY XCD Print Server Manage-  
ment Methods  
Overview  
TROY XCD offers a wide variety of ways to configure and  
monitor the print server. These methods include:  
• TROY XCD XAdmin Windows-based utility  
• TROY XCD WebXAdmin Web-browser utility  
• TROY XCD print server console  
• HP JetAdmin Windows-based utility  
• HP Web JetAdmin Web-browser utility  
This chapter discusses the installation and the basic usage of  
these utilities. Refer to the various chapters of this manual  
for specific details on configuring the print server.  
TROY XCD XAdmin  
TROY XCD offers two graphical utilities for configuration  
and management of TROY XCD print servers:  
• XAdmin32. This 32-bit version works on either Windows  
NT 4.xx or Windows 95/98 using the TCP/IP or IPX/SPX  
protocols. To take full advantage of the capabilities of  
XAdmin32, you should use the Novell 32-bit client  
software on the PC workstation that is used for  
configuring the print queues.  
• XAdmin. This 16-bit version works on Windows 3.1 and  
Windows 95 for NetWare and Banyan VINES.  
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To install XAdmin32 or XAdmin, insert the appropriate  
diskette or CD-ROM in the computer, select Run from the  
Windows menu, select Browse, choose the appropriate drive  
(these programs are in the Utilities folder if you are using a  
CD-ROM), and double click on Setup.exeand then click  
OK.  
Note: XAdmin32 and other TROY XCD utilities are  
available on the TROY XCD web site (http://  
www.troyxcd.com) if you did not receive them on disk.  
1. Follow the instructions on the screen to complete the  
installation.  
2. Double click on the XAdmin icon or use the Windows  
95/NT 4.x Start button to select XAdmin in the XCD  
folder in the list of Programs.  
3. A list of configured print servers will appear. If you  
are running XAdmin or if you are running NetWare  
with XAdmin32, skip to step 4. If you are running  
TCP/IP, then you must enter an IP address into the print  
server as follows (refer to Chapters 4 or 7 for alternate  
methods for configuring the IP address):  
-
Make sure that your computer is configured for  
TCP/IP with a valid IP address configured for LAN  
operation (not PPP dial-up; refer to your system  
documentation for additional information).  
Important Note: Consult your system manager  
before assigning IP addresses to your computer or to  
the print server in order to avoid duplications. If  
your network does not have an officially assigned  
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block of IP addresses, you may use any unique  
address between 192.168.254.1 and  
192.168.254.254 (this is a reserved range of Class C  
addresses for private networks that are not  
connected to the Internet per RFC 1918; note that  
you must also assign the print server an IP address  
in this range). You may also use a subnet mask of  
255.255.255.0 with no gateway address. If you  
have more than one LAN adapter card, select the  
one you want to use for TCP/IP.  
-
-
Click on the TCP/IP folder icon under "Filter" on  
the left side of the XAdmin screen.  
Click on the Search button (the leftmost button) or  
select Devices and then Search Active Devices  
from the menu bar.  
-
-
If you have a DHCP, BOOTP, or rarp server (or if  
the print server already has an IP address from some  
other source), the print server should appear in the  
list of configured print servers. If this is the case,  
skip to step 4.  
If the print server does not have an IP address, then  
click on the Setup Unconfigured Devices button  
(the third from the left) or select Devices and then  
Setup Unconfigured Devices from the menu bar.  
This will display the unconfigured print servers  
listed by their Ethernet address (MAC Address).  
Double click on the desired print server to configure  
it.  
-
Enter the IP address, subnet mask, and gateway and  
click OK.  
Management Methods 3-3  
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-
-
The list of unconfigured print servers will again be  
displayed. Click on Close to return to the main  
screen.  
The print server should show up on the main  
XAdmin32 screen (the default name will be  
XCD_xxxxxx, where "xxxxxx" is the last six digits of  
the Ethernet address). If the print server does not  
appear on the main screen, click on the Search  
button to find new print servers.  
4. To configure a print server, double click on its name  
and enter the password (ACCESSis the default  
password). A series of "index cards" will be  
displayed. Each of these "cards" represents a protocol  
or other configurable item. Click on the appropriate  
tab to configure the item.  
TROY XCD WebXAdmin  
WebXAdmin allows the user to configure the print server  
with a standard web browser like Netscape Navigator or  
Microsoft Internet Explorer. It can therefore be used on any  
operating system that supports web browser capabilities. To  
use WebXAdmin, you must first make sure that you have a  
web browser installed on your computer and that you have  
configured an IP address in both the computer and the print  
server (refer to the previous XAdmin section if you do not  
know how to put an IP address in the print server). Also  
make sure that you have configured your TCP/IP stack to  
communicate over the local area network (rather than via a  
PPP dial-up connection).  
To use WebXAdmin, start your web browser and enter the IP  
address of the print server as the destination web site. Once  
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you are connected, enter the password (ACCESSis the  
default password) and select the protocol or other item that  
you wish to configure. You will then be connected to the  
appropriate web page for configuration of that item. You  
may use the normal browser buttons to move forward and  
back through the web pages.  
TROY XCD Print Server Console  
All TROY XCD print servers support a sophisticated  
command-line oriented console for configuration and  
management. This console contains features that are not  
available through XAdmin or WebXAdmin, including  
sophisticated diagnostic capabilities. The TROY XCD print  
server console can be accessed via TELNET, DEC NCP/  
NCL/ccr, the print server serial port (if present), and the  
TROY XCD XCONFIG NetWare utility. It also available  
through one of the web pages using the WebXAdmin facility.  
The general configuration procedure is the same regardless  
of which method is used.  
DEC NCP, NCL, ccr. To connect to the print server  
console with the VMS NCP utility, use the following  
commands:  
MCR NCP  
CONNECT VIA circuit PHY ADD ethernetaddress  
where circuit is the circuit-ID of the VAX or Alpha (for  
example, SVA-0 for most DEC workstations, MNA-0 for  
XMI systems, BNA-0 for BI systems, and QNA-0 for Q-BUS  
systems) and ethernetaddress is the hardware address of the  
print server (for example, 00-40-17-00-61-35).  
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Newer OpenVMS systems use NCL instead of NCP. The  
NCL command to connect to the print server console is:  
SET HOST/MOP/CIRCUIT=circuit/ADD=ethernetaddress  
ULTRIX systems use the addnodeand ccrcommands as  
follows:  
addnode xciiname -c circuit -h ethernetaddress  
ccr xcdname  
where xcdname is an arbitrary name for the print server  
(each print server on the network needs a unique name).  
In all cases, you will get a message like Console Connected  
or Remote Console Reserved when you are connected.  
When you are connected, push RETURN or ENTER to get  
the "#" prompt, enter the password ACCESS (it will not print),  
and type anything in response to the Enter Username>  
prompt. When you get the Local> prompt, you are ready to  
enter commands.  
Note: The commands available are generally a subset of the  
ones used on the DECserver terminal server. Note that  
unlike the DECserver, there is no distinction between the SET  
and DEFINE commands or between the CLEAR and PURGE  
commands. Instead, when you type CTRL-D to exit the  
remote console, any of these commands take effect  
immediately and the results are stored permanently (for  
example, it is not necessary to enter both a SET and a  
DEFINE to execute a command and save the results).  
TELNET. To connect to the print server using TELNET on  
UNIX, Windows NT, or most other TCP/IP systems, type:  
TELNET ipaddress  
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at the UNIX system prompt, where ipaddress is the IP  
address of the print server. When you are connected, push  
RETURN or ENTER to get the "#" prompt, enter the  
password ACCESS (it will not print), and type anything in  
response to the Enter Username> prompt. When you get  
the Local> prompt, you are ready to enter commands.  
XCONFIG. To connect to the print server using the TROY  
XCD XCONFIG NetWare utility, insert the TROY XCD  
Print Server Software diskette in Drive A and type:  
A:XCONFIG  
at the DOS system prompt (or choose the appropriate path if  
you are running XCONFIG from your CD-ROM or hard  
drive). If you have only one print server, you will be  
immediately connected. If you have more than one print  
server, you will be given a list of available print servers.  
Type the number of the print server to which you want to  
connect. When you are connected, enter the password  
ACCESS (it will not print) at the "#" prompt, and type  
anything in response to the Enter Username> prompt.  
When you get the Local> prompt, you are ready to enter  
commands.  
Serial Port. To connect to the print server using the serial  
port, refer to Chapter 2 for details on how to use this port.  
Once you have established a connection, press RETURN or  
ENTER to get the Local> prompt (no password is required).  
You are now ready to enter commands.  
HP JetAdmin  
TROY XCD print servers work transparently with the HP  
JetAdmin utility. You can download JetAdmin from the HP  
web site (http://www.hp.com). Use the Windows Run  
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command to expand the downloaded file. Then use the Run  
command again to execute the SETUP.EXE file in the  
destination directory that you selected (this file is generally  
in the DISK1 subdirectory) and begin the installation.  
Follow the instructions on the screen to complete the  
installation.  
Important: Windows 98 requires either JetAdmin V2.54  
(this version can be installed from the Microsoft Windows  
98 CD by running the SETUP.EXE file in the  
DRIVERS/PRINTERS/JETADMIN/DISK1/directory)  
or V3.30 or later (available on the HP web site).  
The TROY XCD print server will appear in the list of  
configured print servers unless IPX is not running on the  
computer and the print server is not configured with a valid  
IP address. If this is the case, then select Device from the  
menu bar and click on New. Select the desired print server  
from the list of unconfigured devices and then press  
Configure. Enter the requested information, including the IP  
address, subnet mask, and gateway. Then click Close to  
return to the list of configured print servers.  
You may now select the print server from the list and click  
on the Modify button (or select Device and then Modify  
from the menu bar) to change the print server configuration.  
HP Web JetAdmin  
TROY XCD print servers work transparently with the HP  
Web JetAdmin utility for Windows NT Advanced Server.  
You can download this program at no charge from the HP  
web site (http://www.hp.com). Use the Windows NT  
Run command to expand the downloaded file. The files will  
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be expanded and the installation program will be  
automatically run. Follow the instructions on the screen to  
complete the installation.  
After you have completed the installation, you may use a  
web browser on any computer that has access to the  
Windows NT server to access the TROY XCD print server.  
Start the browser and connect to the file server. Once you  
are connected and are at Web JetAdmin home page, click on  
the Find Device tab. Then click on Find All Devices to get  
a list of all Web JetAdmin-compatible print servers (or you  
may limit your search by using the Advanced Search  
method). Click on the desired TROY XCD print server  
name, and the Properties page will be displayed for that  
print server. Then click on the Config tab to configure the  
print server.  
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4
TCP/IP Network Configuration  
Overview  
TROY XCD print servers include the Transmission Control  
Protocol/Internet Protocol (TCP/IP) protocol suite. Since  
virtually all UNIX host computers support TCP/IP, this  
capability allows a printer to be shared on a UNIX Ethernet  
network. TCP/IP communications can proceed concurrently  
with other protocols, which means that UNIX, DEC, NetWare,  
Apple, and other computers can share the same printer over an  
Ethernet network using the TROY XCD print server.  
TROY XCD TCP/IP Concepts  
A TROY XCD print server with TCP/IP appears to the  
network as a UNIX host computer with a unique IP address  
running the lpd line printer daemon protocol. As a result,  
any host computer that supports the Berkeley remote-LPR  
command can spool jobs to the TROY XCD print server  
without the need for any special software on the host  
computer. Application programs run transparently and users  
do not need to learn new procedures in order to use the  
printer. TROY XCD print servers also support gateways for  
communications with hosts on remote networks. In addition,  
raw TCP ports are available for special applications and  
compatibility with the HP JetDirect print server.  
TROY XCD print servers come preconfigured to run on a  
TCP/IP network with a minimum of setup. The only  
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mandatory configuration in the print server is the entering of  
an IP address (TROY XCD print servers come with a default  
IP address of 192.0.0.192 (192.189.207.254 on some models)  
but this should be changed to meet the addressing  
requirements of your network).  
TCP/IP UNIX Host Configuration  
The configuration process for most UNIX systems is  
described in the following steps. Unfortunately, this process  
is not very standardized, so refer to your system documenta-  
tion (or man pages) for additional information.  
1. Configure the /etc/hostsfile (or equivalent local  
host table) on each UNIX host that needs to communicate  
with the TROY XCD print server, or provide similar  
information to a name server on the network. Use your  
favorite editor to add an entry to the /etc/hosts  
file containing the IP address and node name of the  
TROY XCD print server. For example:  
192.189.207.3  
XCD_00C351  
The actual format of the entry may vary depending on  
your system, so check your system documentation and  
also note the format of other entries in the etc/hosts  
file.  
Note: The node name in this file does not necessarily  
need to be the same as the one that is actually  
configured into the TROY XCD print server (the name  
that appears on the printer self-test), but it is good  
practice to make the names the same (however, some  
operating systems, such as HP/UX, do not accept the  
"_" character in the default name, so for these systems  
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you must use a different name). In any case, the  
node name in the /etc/hosts file must match the  
node name in the /etc/printcap file.  
Note: Some systems, such as HP/UX and AIX allow  
you to enter the IP address as the host name when  
setting up the print queue. If this is the case, you do  
not need to configure the hosts file.  
2. Choose which TROY XCD print server service you  
want to use. There are two types of services available  
on the TROY XCD print server. Binary services pass  
data through unmodified and are therefore required for  
PCL or PostScript rasterized graphics printouts. Text  
services add a carriage return at the end of each line for  
proper formatting of UNIX text files (which end in  
linefeed and do not have carriage returns). The text  
service can also be used for non-rasterized graphics,  
such as ASCII PostScript graphics or many types of  
PCL graphics.  
If you are using the first parallel port on the print  
server, choose one of the available services (this  
service name will be used in step 3):  
BINARY_P1  
TEXT_P1  
Binary (parallel port)  
Text (parallel port)  
The XConnect II and Pony 100 also support the  
following services:  
BINARY_S1  
TEXT_S1  
Binary (serial port)  
Text (serial port)  
The XConnect 100 supports the following additional  
services:  
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BINARY_S1  
TEXT_S1  
Binary (serial port)  
Text (serial port)  
BINARY_P2  
TEXT_P2  
BINARY_S2  
TEXT_S2  
Binary (second parallelport)  
Text (second parallel port)  
Binary (second serial port)  
Text (second serial port)  
You may set up multiple print queues on your UNIX host  
computer for the same TROY XCD print server, each  
with a different service name (for example, one queue for  
binary graphics jobs and one for text jobs). Refer to  
Appendix B for additional information on using services.  
3. Note: This step applies to the majority of UNIX  
systems, including Sun OS (but not Solaris 2.xx),  
Silicon Graphics (lpr/lpd option required), DEC  
ULTRIX, DEC OSF/1, and Digital UNIX. SCO UNIX  
users should follow these steps, but should also refer to  
the SCO UNIX Configuration section in section 3-A.  
Users of RS/6000 AIX, HP/UX, Sun Solaris 2.xx, and  
other systems that do not use the printcap file should  
skip to section 3-A.  
Configure the /etc/printcap file on each host  
computer to specify the local print queue, the TROY  
XCD print server name (also called remote machine or  
rm), and the TROY XCD print server service name  
(also called remote printer, remote queue, or rp), and  
the spool directory.  
An example of a typical printcap file is as follows:  
laser1|Printer on Floor 1:\  
:lp=:\  
:rm=XCD_003C51:\  
:rp=TEXT_P1:\  
:sd=/usr/spool/lpd/laser1:  
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This will create a queue named laser1 on the host  
computer that communicates to a TROY XCD print  
server with a node name (rm) of XCD_003C51 and a  
service name (rp) of TEXT_P1 for printing text files to  
the printer through the spool directory /usr/spool/  
lpd/laser1. If you are printing binary graphics files,  
you would use the service BINARY_P1 instead of  
TEXT_P1.  
Note: The rm and rp options are not available on all  
UNIX systems, so if necessary check your  
documentation (or man pages) to determine the  
equivalent options.  
Users of Berkeley-compatible UNIX systems can use  
the lpc command to obtain the printer status:  
%lpc status  
laser1:  
queuing is enabled  
printing is enabled  
no entries  
no daemon present  
Users of AT&T-compatible UNIX systems can  
generally use the lpstator rlpstatcommands to  
obtain similar status information. Because this  
procedure varies from system to system, refer to your  
system documentation for the exact usage.  
3-a Note: Skip this section if you have completed Step 3,  
unless you have an SCO UNIX system.  
If you have an HP/UX system, IBM RS/6000 AIX  
computer, or Sun Solaris 2.xx, there is no printcap file.  
This is also true for some other AT&T-based UNIX  
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systems, as well as many VMS-based TCP/IP software  
packages (for example, UCX, TGV Multinet, etc.).  
Such systems generally use a printer setup program to  
define the service name (remote printer), the TROY  
XCD print server name (remote machine) or IP address,  
and the local queue name (spool directory).  
HP/UX Configuration  
In the case of HP/UX 10.xx, the sam program is used to  
set up the remote printer. The steps are as follows:  
- Execute the sam program. When you get a list of  
options, select Printers and Plotters.  
- Select LP Spooler.  
- Select Printers and Plotters.  
- Select Actions and then Add Remote Printer/Plotter.  
- Enter any name as the Printer Name (this will  
be the name of the print queue)  
- Enter the IP address of the print server as the  
Remote System Name  
- Enter the desired print server service name as the  
Remote Printer Name.  
- Check the box next to Remote Printer is on  
BSD System.  
- You may accept the default values for the  
remaining items.  
- Click OK to configure the printer.  
- You should now be able to print using the lp -d  
command with the printer name.  
If you are using the HP Distributed Print Service, the  
configuration procedure is slightly different because  
you are sending the print jobs to a file server, which in  
turn spools the jobs to the print server. You must  
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therefore know the name of the file server (spooler  
host) in addition to the above information. You will  
add a physical printer and a remote printer, and then  
assign a logical printer name to the remote printer (a  
unique name that does not match any other name). To  
print, use the lp -d command with the logical  
printer name.  
Earlier versions of HP/UX use similar procedures to  
10.xx:  
- Enter sam and select "Peripheral Devices" and then  
"Add Remote Printer" (not "networked printer")  
- Enter the following remote printer settings (the  
other settings do not matter):  
-
-
Line printer name (user-selectable)  
Remote system name (the TROY XCD print  
server name; must match what is in hosts file or  
use TROY XCD print server IP address)  
Remote printer queue (TROY XCD print server  
binary or text service name)  
-
-
Remote Printer is on a BSD System (Yes)  
IBM RS/6000 AIX Configuration  
The RS/6000 AIX operating system uses the smit  
program to set up the remote printer. The procedure is  
as follows for AIX 4.0 and later:  
1. Enter SMIT and select “devices”  
2. Select “Printer/Plotter”  
3. Select “Print Spooling”  
4. Select “Add a Print Queue”  
5. Select “Remote”  
6. Enter the following Remote Printer Settings:  
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- Name of queue (user selectable)  
- Host Name of Remote Printer (TROY XCD  
Print server name; must match name /etc/hosts  
file or use TROY XCD print server IP address)  
- Name of queue on remote server (TROY XCD  
print server binary or text service name)  
- Type of print spooler: BSD (press the list  
button and choose BSD).  
The procedure for pre-V4.0 systems is as follows:  
1. Enter smit and select "Devices"  
2. Select "Printer/plotter"  
3. Select "Manage remote printer subsystem"  
4. Select "Client services"  
5. Select "Remote printer queues"  
6. Select "Add a remote queue"  
7. Enter the following remote queue settings:  
-
-
-
Name of queue to add (user selectable)  
Activate the queue (Yes)  
Destination host (TROY XCD print server  
name; must match name in /etc/hosts file or use  
the print server IP address)  
-
-
Name of queue on remote printer  
(TROY XCD print server binary or text service  
name)  
Name of device to add (user selectable; for  
example lp0)  
Sun Solaris 2.x Configuration  
Sun Solaris 2.x uses the lpsystem and lpadmin  
programs for remote printer configuration:  
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lpsystem -t bsd xcdname  
lpadmin -p queue -s xcdname!\xcdservice  
accept queue  
enable queue  
where queue is the name of the local print queue,  
xcdname is the TROY XCD print server name (must  
match the entry in the /etc/hosts file) or IP address and  
xcdservice is the TROY XCD print server binary or  
text service. If this is the first printer configured, you  
must also use the lpsched command immediately prior  
to the accept command.  
As an alternative, you may use Printer Manager in the  
admintool utility under OpenWindows. Select Edit,  
Add, and Add Access to Remote Printer. Then enter  
the TROY XCD print server name in the format  
xcdname!\xcdservice as described above. Make sure  
that the Printer Server OS is set to BSD (the default  
setting), and then click Add.  
Note that we recommend that use the /etc/hosts file  
for the printer name rather than NIS or other name  
services. Also note that due to a bug in the Sun lpd  
implementation on Solaris 2.4 and earlier releases, you  
may experience problems printing very long print jobs.  
If this is the case, a workaround is to use the raw TCP  
port with the HP JetDirect software as described later in  
this chapter.  
SCO UNIX Configuration  
SCO UNIX requires TCP/IP V1.2 or later to work with  
TROY XCD print servers. You must first configure the  
/etc/hostsand /etc/printcap files as described in  
step 2. Then run the sysadmsh program as follows:  
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-
-
-
-
Select Printers.  
Select Configure.  
Select Add.  
Enter the name of the print queue you entered in  
the /etc/printcap file as the Printer name,  
Enter anything as the Comment, and Class name.  
For the Use printer interface select "Existing".  
Press the F3 key to get a list of available interfaces,  
and select the desired one as the Name of interface  
using the arrow keys and Enter key ("Dumb” is a  
good choice).  
-
-
-
-
-
Select "Direct" as the Connection.  
Enter the desired Device name (/dev/lp generally  
works).  
-
-
Select "Hardwired" as the Device.  
Select "No" for the Require banner field.  
Other Non-Standard Configurations  
With DEC TCP/IP Services for VMS (UCX), you  
first need to put a name for the TROY XCD print  
server in the HOSTS file using the command SET  
HOST name /ADDRESS=ipaddress at the  
UCX> prompt, where name is the desired name for the  
print server and ipaddress is the IP address for the print  
server. Then use the sys$system:ucx$lprsetup  
command to add a printer (print queue). Enter the  
desired printer name, and then use the TROY XCD  
print server name as the remote system name. Specify  
one of the TROY XCD print server services (see  
beginning of this section for options) as the remote  
system printer name (accept the defaults for other  
questions).  
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Process Software's TCPware simply uses the VMS  
INIT/QUEUcommand with their special symbiont in  
the following format:  
INIT/QUEUE/PROC=TCPWARE_TSSSYM/ON="host,port" queue  
where host is the IP address or name of the TROY  
XCD print server, port is the TROY XCD print server  
raw TCP port number (9100 for the parallel port, 9101  
for the serial port, 9102 for the XConnect 100 second  
parallel port, or 9103 for the XConnect 100 second  
serial port), and queue is the VMS queue name.  
TGV's Multinet requires you to run the MULTINET  
CONFIGURE /PRINTERS command, then use the ADD  
command to add a printer, specifying the TROY XCD  
print server IP address, a protocol type of LPD, and  
one of the service options described at the beginning of  
this section as the remote print queue.  
With Wollongong's PATHWAY, first make sure that  
you have the Access option with lpd enabled. Then  
enter the print server name and IP address in the  
TWG$TCP:[NETDIST.ETC]HOSTS. file, run the LPGEN  
program, and execute the command add queue/  
rmachine=xcdname/rprinter=service, where queue  
is the name of the queue, xcdname is the TROY XCD  
print server name from the hosts file, and service is the  
TROY XCD print server service name.  
To use a TROY XCD print server with an IBM AS/400  
running IBM’s TCP/IP Gateway Services for OS/400  
(the OS/400 system must be v3.1 or later):  
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- Assign a TCP/IP address to the AS/400 and the  
TROY XCD print server.  
- Use the CFGTCP command at your OS/400 prompt  
to add the print server’s TCP/IP address to the AS/  
400 host table.  
- Use the following one-line OS/400 command to  
create the LPD queue:  
CRTOUTQ OUTQ(<queuename> RMSTSYS  
(*INTNETADR) RMTPRTO(<service>)  
AUTOSTRWTR(1) CNNTYPE(*IP) DESTTYPE  
(*OTHER) MFRTYPMDL (<driver>)  
INTNETADR(‘<ipaddress>’) TEXT  
(‘<description>’)  
where <queuename> is the new AS/400 print queue  
name, <service> is the TROY XCD print server  
service name, <driver>is the OS/400 printer driver  
name (*HP4is recommended if in doubt), and  
<ipaddress> is the IP address of the print server.  
Note that the IP address and description must be  
enclosed in single quotes.  
Other systems use similar procedures to set up the  
TROY XCD print server. These programs will  
generally ask for the following information:  
Requested information:  
remote printer or remote  
binary or text service  
You should use:  
TROY XCD print server  
name  
remote host computer name  
Any name (must match  
name in printcap file, if  
any) or in some cases,  
you may enter the TROY  
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print server IP address  
here  
remote host IP address  
TROY XCD print server IP  
address  
Tech support specialists for these companies can usually  
answer configuration questions if you provide them  
with the equivalent UNIX configuration information  
(tell them that the TROY XCD print server looks like a  
remote UNIX host computer running the lpd line printer  
daemon).  
4. If you have not created a spool directory for the TROY  
XCD print server on your UNIX host computer, you  
will need to do so now (the printer setup utilities in HP/  
UX, AIX, Solaris 2.xx, and other systems will  
automatically create the spool directory). The lpd spool  
directory is usually located in the /usr/spool directory  
(check with your system manager to see if the location  
is different for your system). To create a new spool  
directory, use the mkdir command. For example, to  
create a spool directory for the queue laser1, you would  
enter:  
mkdir /usr/spool/lpd/laser1  
On some systems it is also necessary to start the  
daemon. This is done on Berkeley-compatible UNIX  
systems with the lpc start command as shown in the  
following example:  
lpc start laser1  
5. The final step before printing is to add the IP address to  
the TROY XCD print server. Consult with your system  
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administrator before assigning an IP address to avoid  
conflicts with other devices. If your network does not  
have an officially assigned block of IP addresses, you  
may use any unique address between 192.168.254.1 and  
192.168.254.254 (this is a reserved range of Class C  
addresses for private networks that are not connected to  
the Internet per RFC 1918; note that you must also  
assign your host computer an IP address in this range).  
The IP address can be set in his can be done in any of  
the following ways:  
1. XAdmin32  
2. HP JetAdmin  
3. DHCP  
4. The UNIX arp and ping commands  
5
Reverse Arp (rarp)  
6. BOOTP  
7. DEC NCP, NCL, or ccr utilities  
8. TROY XCD XCONFIG NetWare utility  
9. XConnect II or XConnect 100 serial port  
The easiest way to configure the IP address is using  
either XAdmin32 or JetAdmin as described in Chapter  
3. The remaining configuration methods are described  
in the following paragraphs.  
Important Note: The IP address you assign to the  
print server must be on the same logical network as  
your host computers (e.g., if your host has an IP address  
of 192.189.207.3, the TROY XCD print server should  
have an IP of 192.189.207.x, where x is an integer  
between 1 and 254), or you must properly configure  
your router to work with the TROY XCD print server.  
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Using DHCP to Configure the Print Server  
IP Address  
TROY XCD print servers support the DHCP protocol  
for automatically loading the IP address from a host  
computer that supports DHCP. By default, the print  
server will automatically try DHCP, BOOTP, and rarp  
before using the IP address configured in the server.  
Note: This procedure may take about a minute, so the  
print server cannot be accessed via TCP/IP during that  
time. If a faster IP address load is required, select the  
desired IP configuration method (AUTO, DHCP,  
BOOTP, RARP, STATIC) via XAdmin, WebXAdmin,  
or the print server console SET IP METHOD  
command (STATIC is used when the IP address is  
manually entered).  
Using arp and ping to Configure the Print  
Server IP Address  
The arp and ping method is one of the simplest ways of  
configuring the print server IP address (this method  
requires V3.27 or later firmware). To use arp and  
ping, enter the following commands at the operating  
system prompt::  
arp -s ipaddress ethernetaddress [temp]  
ping ipaddress  
where ethernetaddress is the Ethernet address of the  
print server and ipaddress is the IP address of the print  
server. The temp parameter should be used with UNIX  
systems, but is not supported by Microsoft operating  
systems. For example, a typical UNIX entry would be:  
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arp -s 192.189.207.2 00:40:17:00:c3:e4 temp  
ping 192.189.207.2  
while a typical Microsoft entry would be:  
arp -s 192.189.207.2 00-40-17-00-c3-e4  
ping 192.189.207.2  
If everything is OK, you will get a message back on the  
screen indicating that the print server is alive. If you do  
not get such a message, first check the note bellow, and  
then try entering the commands again.  
Note: This procedure will not work through a router  
(gateway) and only works if the print server IP address  
has never been configured before. If you have  
previously configured an IP address, then use TELNET  
as described in Appendix A to change the IP address.  
Note: This procedure will not work with Windows 95  
unless there are already entries in the Windows 95 arp  
table. If there are no entries, you can add one by  
pinging a known device on the network (you cannot  
ping yourself).  
Using rarp to Configure the TROY XCD  
Print Server IP Address  
The TROY XCD print server IP address can be  
configured using the Reverse ARP (rarp) facility on  
your host computer. This is done by editing the /etc/  
ethers file (if this file does not exist, you can create it)  
with an entry similar to the following:  
00:40:17:00:01:07  
XCD_000107  
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where the first entry is the Ethernet address of the  
TROY XCD print server and the second entry is the  
name of the TROY XCD print server (the name must be  
the same as the one you put in the /etc/hostsfile).  
If the rarp daemon is not already running, start it  
(depending on the system the command can be rarpd,  
rarpd -a, in.rarpd -a or something else; type man  
rarpd or refer to your system documentation for  
additional information). To verify that the rarp daemon  
is running on a Berkeley UNIX-based system, type the  
following command:  
ps -ax | grep -v grep | grep rarpd  
For AT&T UNIX-based systems, type:  
ps -ef | grep -v grep | grep rarpd  
The TROY XCD print server will get the IP address  
from the rarp daemon when it is powered on.  
Using BOOTP to Configure the TROY XCD  
print server IP Address  
BOOTP is an alternative to rarp that has the advantage  
of allowing configuration of the subnet mask and  
gateway. In order to use BOOTP to configure the IP  
address into the TROY XCD print server, first make  
sure that BOOTP is installed and running on your host  
computer (it should appear in the /etc/services file  
on your host as a real service; type man bootpd or refer  
to your system documentation for information).  
BOOTP is usually started up via the /etc/inetd.conf file,  
so you may need to enable it by removing the "#" in  
TCP/IP Network Configuration 4-17  
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front of the bootp entry in that file. For example, a  
typical bootp entry in the /etc/inetd.conf file would  
be:  
#bootp dgram udp wait /usr/etc/bootpd bootpd -  
i
Depending on the system, this entry might be called  
"bootps" instead of "bootp". In order to enable  
BOOTP, simply use an editor to delete the "#" (if there  
is no "#", then BOOTP is already enabled). Then edit  
the BOOTP configuration file (usually /etc/  
bootptab) to enter the name, network type (1 for  
Ethernet), Ethernet address (which can be found on the  
label on the TROY XCD print server), and the IP  
address, subnet mask and gateway of the TROY XCD  
print server. Unfortunately, the exact format for doing  
this is not standardized, so you will need to refer to  
your system documentation to determine how to enter  
this information (many UNIX systems also have  
template examples in the bootptab file that you can use  
for reference). Some examples of typical /etc/  
bootptab entries include:  
xcd_000107 1 00:40:17:00:01:07  
192.189.207.3  
and:  
xcd_000107:ht=ethernet:ha=004017000107:\  
ip=192.189.207.3:  
Certain BOOTP host software implementations will not  
respond to BOOTP requests if you have not included a  
download filename in the configuration file; if this is  
the case, simply create a null file on the host and  
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specify the name of this file and its path in the  
configuration file.  
As with rarp, the TROY XCD print server will load its  
IP address from the BOOTP server when the printer is  
powered on.  
Configuring the TROY XCD Print Server IP  
Address with NCP, XCONFIG, or the Serial  
Port  
Users of DEC and Novell computers have additional  
alternatives for configuring the TROY XCD print  
server IP address by using the remote console facility,  
while XConnect II, Pony 100, and XConnect 100 users  
can also utilize the serial port. On VMS systems, you  
will need to have DECNET running in order to use the  
remote console. The procedure is as follows:  
a. Connect to the remote console or serial port (see  
chapter 2 for information on the serial port). If  
you are using the remote console with VMS or  
ULTRIX, you will need to know the circuit ID  
(EWA-0 for Alpha PCI systems, QNA-0 for Q-BUS  
systems, SVA-0 for DEC workstations, UNA-0 for  
UNIBUS systems, BNA-0 for BI systems, and  
MNA-0 for XMI systems; you can get the circuit  
ID by executing the VMS NCP command SHOW  
KNOWN CIRCUITS) and the Ethernet address of the  
TROY XCD print server (which you can get either  
from the label on the TROY XCD print server or  
via the printer self-test). On VMS systems, the  
connection is made as shown in the following  
example:  
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$ MCR NCP  
NCP>CONNECT VIA QNA-0 PHY ADD 00-40-17-00-01-07  
On ULTRIX systems, you would execute  
commands similar to the following example:  
# addnode XCD -c qna-0 -h 00-40-17-00-01-07  
# ccr XCD  
On a NetWare system, you would use the  
XCONFIG utility included with every TROY XCD  
print server. Simply type XCONFIG at the DOS  
prompt and select the desired TROY XCD print  
server.  
b. If you are using the remote console, you will get  
the message Console connected (VMS) or  
Connection established XCONFIG) or  
Remote console reserved (ULTRIX). Press  
RETURN and enter the password ACCESS in  
response to the "#" prompt (it will not echo).  
Note: You will not be asked for a password if you  
are using the XConnect II or XConnect 100 serial  
port.  
c. You will be prompted for a user name. Enter  
anything in response to this prompt (older versions  
do not ask for the user name).  
d. You will then get the Local> prompt. Type SET  
IP ADDRESS ipaddress, where ipaddress is the  
desired IP address you wish to assign to the TROY  
XCD print server (check with your network  
manager for the IP address to use). For example:  
Local> SET IP ADDRESS 192.189.207.3  
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e. You will now need to set the subnet mask by typing  
SET IP SUBNET subnetmask, where subnetmask  
is the desired subnet mask you wish to assign to the  
TROY XCD print server (check with your network  
manager for the subnet mask to use). For example:  
Local> SET IP SUBNET 255.255.255.0  
If you do not have any subnets, use one of the  
following default subnet masks:  
255.255.255.0  
255.255.0.0  
255.0.0.0  
for class C networks  
for class B networks  
for class A networks  
f. The type of network you have can be identified by  
the leftmost group of digits in your IP address. The  
value of this group ranges from 192 through 255  
for Class C networks (e.g., 192.189.207.3), 128  
through 191 for Class B networks (e.g.,  
128.10.1.30), and 1 through 127 for Class A  
networks (e.g., 13.27.7.1).  
g. If you have a gateway (router), enter its address  
with the command SET IP ROUTER  
routeraddress, where routeraddress is the  
desired IP address of the gateway you wish to  
assign to the TROY XCD print server. For  
example:  
Local> SET IP ROUTER 192.189.207.1  
h. To verify that you have entered the IP information  
correctly, type SHOW IP.  
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i. Type EXIT or CTRL-D (i.e., hold down the control  
key and type "D") to end the remote console  
session.  
j. With older versions of the firmware (V3.26 or  
earlier), you must wait about ten second and then  
power the printer off and then on again to make the  
IP address take effect (not necessary with newer  
versions).  
6. Before attempting to print, it is very important to  
verify the connection between the host and the TROY  
XCD print server by using the UNIX ping command  
with the IP address of the TROY XCD print server.  
For example:  
ping 192.189.207.3  
You should get a message that the TROY XCD print  
server is alive. If you get an error message or no  
response, then there is no connection. You will not be  
able to print if you cannot ping the TROY XCD print  
server. If this is the case, verify that you have set up  
the host and TROY XCD print server correctly and that  
the physical connections (e.g., the transceivers and  
cabling) are good. Refer to the Troubleshooting  
chapter for additional information.  
7. To print to the TROY XCD print server from UNIX,  
use the standard lpr command with the -P option to  
specify the queue name. For example, to print the file  
TEST on the queue laser1, you would type:  
lpr -Plaser1 TEST  
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Some AT&T-based UNIX systems, such as SCO and  
HP/UX, use the standard lp command instead of lpr. In  
these cases, use the -d option instead of -P to specify  
the queue name as shown in the following example:  
lp -dlaser1 TEST  
Note that TROY XCD print servers implement only a  
subset of the lpr options. If you want to utilize printing  
options such as landscape mode, language switching,  
etc., refer to Appendix B for information on using  
services.  
For non-UNIX systems such as VMS, the TCP/IP  
printing process is normally transparent, so you use the  
same commands or procedures as you would for a local  
printer.  
IP Security  
TROY XCD print servers provide a means of allowing only  
host computers with authorized IP addresses to access the print  
server. This is very useful for applications like check printing,  
where general access to the printer is not allowed. The console  
command SET IP ACCESS ENABLED ipaddress enters a host  
computer IP address into the access table of the print server  
(where ipaddress is the IP address of the host computer; refer to  
Appendix A for information on using the print server console).  
To remove an IP address, use the command SET IP ACCESS  
DISABLED ipaddress. To reenable general access, use the  
command SET IP ACCESS ALL.  
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Raw TCP Ports  
TROY XCD print servers provide a raw TCP port capability  
that can be used by any application that can open and send  
data to a TCP port. The port number is 9100 (238C hex) for  
the parallel port, or 9101 for the XConnect II and XConnect  
100 first serial port, and 9102 for XConnect 100 second  
parallel port. The ports pass data through unmodified, so  
there is no TELNET interpretation provided. When using the  
raw TCP ports, make sure that TELNET interpretation is  
disabled in your software or else you may get distorted  
printouts.  
The raw TCP port is compatible with many popular software  
packages, including HP's JetDirect software for UNIX, TGV  
Multinet (streams mode), IBM AIX for the RS/6000 (V3.25  
or later), and any TCP/IP-based software that supports HP's  
JetDirect Ethernet network interface card.  
The HP JetDirect software for UNIX is available for Sun  
Solaris, SunOS, and HP/UX. HP printer users can download  
these utilities from HP's web site (http://www.hp.com or  
FTP site (ftp.hp.com).  
To use an TROY XCD print server with the HP host printing  
utilities on an HP/UX or Sun system:  
1. Download the software from the HP web site or FTP  
site.  
2. If the download file is in tar format, use the tar xvf  
filename command to extract the software, where  
filename is the name of the software that you  
downloaded (you must be logged in as root). If the file  
is in pkgadd format, use the pkgadd -d filename all  
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command to extract the software. Accept the default  
directory to store the files. Follow the instructions in  
the README files to install the software.  
3. Run JetAdmin by typing jetadmin at the UNIX  
prompt (on SunOS 4.xx systems, you use the hpnpcfg  
program instead of JetAdmin, but the configuration  
steps are similar).  
4. Select item 1 (Configuration) and then select item 3  
(Add printer to local spooler).  
5. Enter the desired name for the TROY XCD print server  
or IP address at the Enter the network  
printer name/IP Nameprompt.  
Note: With versions of firmware earlier than 3.46, you  
must enter the name (do not enter the IP address)  
before configuring the print server name in the /  
etc/hostsfile, or in NIS or DNS. You will get a  
message Unknown printer. Do you wish  
to continue?". Enter "Y" to continue.  
6. Select the printer type (for example, “HP LaserJet IIISi  
Printers”).  
7. If desired, change any of the configurable parameters  
(note that the default queue name is the name of the  
printer plus an “_” and a number (e.g., laser_1)). Then  
enter 0 to configure the queue.  
8. Answer “Y” at the “OK to Continue?” prompt. Exit the  
JetAdmin utility by pressing RETURN and then “q”  
twice.  
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9. Print a job using the lp command. For example,  
lp -dlaser_1 /etc/hosts  
If you need a different TCP port number or if you want  
additional TCP ports, you may define a TCP port number on  
any TROY XCD print server service by using the  
SET SERVICE servicename TCP nn  
where servicename is the name of the service, and nn is the  
desired port number (must be greater than 1023). Refer to  
Appendix A for information on using the console.  
Changing the Configuration (Optional)  
You may use TELNET, the DEC NCP utility, the XCONFIG  
NetWare utility, or the XConnect II/Pony 100/XConnect 100  
serial port to connect to the TROY XCD print server remote  
console and change the configuration or view the status. The  
procedure and configuration commands are described in  
Appendix A.  
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5
Novell Network Configuration  
Overview  
TROY XCD print servers allow NetWare client PCs to print  
jobs on the same printer as DEC, UNIX, AppleTalk, LAN  
Manager, and Banyan users. All NetWare jobs are spooled  
through the Novell server, so NetWare utilities and  
application programs can use the printer transparently.  
NetWare Concepts  
Novell NetWare is a sophisticated network operating system  
that allows PC clients (and other nodes) to access network  
resources such as disk drives and printers as if they were  
directly connected. NetWare networks require at least one  
file server, and users must log into this server to take  
advantage of the NetWare capabilities.  
To handle printing over the network, the file server provides  
print spooling for the clients. It holds print jobs locally until  
contacted by a print server on the network, which in turn  
sends the job to appropriate printer. In the past, a NetWare  
print server was typically either a PC dedicated to handling  
printers or a Network Loadable Module (NLM) or Value  
Added Process (VAP) running on the file server. Today,  
NetWare print servers are often special-purpose networking  
hardware like a TROY XCD print server.  
Novell Network Configuration 5-1  
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TROY XCD print servers can operate in two different modes  
to service NetWare print queues:  
• Remote Printer mode (also known as NPRINTER mode on  
NetWare 4.xx or RPRINTER mode on NetWare 2.xx or  
3.xx networks)  
• Queue Server mode (also called print server or PSERVER  
mode)  
In remote printer mode (see figure 5-1), the client PC sends  
the print job to the file server, which in turn spools it to a  
File  
Print  
Server  
Server  
PC Client  
Printer with  
XConnect II  
Workstation  
Figure 5-1  
TROY XCD Print Server Operating as a NetWare Remote Printer  
File  
Server  
PC Client  
Workstation  
Printer with  
XConnect II  
Figure 5-2  
TROY XCD Print Server Operating as a NetWare Queue Server  
5-2 Novell Network Configuration  
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print server (the print server may be a physical device like a  
PC or a software NLM or VAP on the file server), which in  
turn sends it to the printer. This approach provides good  
performance, and has the advantage of not consuming a user  
slot on the file server.  
A TROY XCD print server can also act as a NetWare print  
server (queue server) with an attached printer, which  
therefore eliminates the need for a dedicated PC print server  
or for an NLM or VAP on the file server. As shown in figure  
5-2, this means that jobs from the client PC are spooled to the  
file server, which in turn spools the job directly to the TROY  
XCD print server. The advantage of this approach is higher  
performance, but it has the drawback of requiring a user slot  
on the file server.  
Generally speaking, TROY XCD recommends that you use  
queue server mode instead of remote printer mode because  
the performance will be much higher. The exception to this  
recommendation is if you have a limited number of available  
user slots (for example, if you have a 5-user NetWare license  
and you have five active users).  
TROY XCD print servers will work with NetWare Directory  
Services (NDS) or bindery emulation mode on NetWare 4.xx  
and later networks (not all TROY XCD print servers support  
NDS queue server mode; refer to chapter 2 for specific  
protocol support information).  
General Information  
In order to use a TROY XCD print server on a NetWare  
network, one or more file servers must be configured with a  
Novell Network Configuration 5-3  
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print queue that the TROY XCD print server can service.  
Users send their print requests to the file server’s print  
queue, and the jobs are then spooled (either directly, or in the  
case or remote printer mode, via an intermediate print server)  
to the TROY XCD print server.  
TROY XCD print servers can be configured under Windows  
using Hewlett-Packard's JetAdmin utility or TROY XCD's  
XAdmin32 and XAdmin utilities. Alternatively, they can be  
configured using the NetWare PCONSOLE utility in  
conjunction with TROY XCD's DOS XCONFIG utility.  
Important Note: Not all TROY XCD print server models  
support queue server mode with Novell Directory Services  
(refer to chapter 2 for protocol support information). You  
must enable bindery emulation in order to use queue server  
mode with these products.  
Before You Begin  
Before you can configure a NetWare print queue, you must  
have sufficient privileges. With NetWare 3.xx and earlier,  
you MUST be logged in as SUPERVISOR (not someone with  
Supervisor privileges). With NetWare 4.xx and later, make  
sure that you have sufficient administrator privileges to  
create a print queue in the desired context.  
Default Print Server Names (Service  
Names)  
TROY XCD print servers automatically make themselves  
known on a NetWare network. Each print server port has an  
associated default NetWare name; these names are used  
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extensively during the configuration process, so be sure to  
remember them. The names are as follows:  
XConnect II  
XCD_xxxxxx_P1  
XCD_xxxxxx_S1  
XCD_xxxxxx_LN  
(parallel port)  
(serial port, if enabled)  
(parallel port if LN03 option  
is installed)  
XConnect II  
XCD_xxxxxx_P1  
XCD_xxxxxx_S1  
XCD_xxxxxx_LN  
(parallel port)  
(serial port, if enabled)  
(parallel port if LN03 option  
is installed)  
XConnect II Lite  
XCD_xxxxxx_P1  
XCD_xxxxxx_S1  
(parallel port)  
(serial port, if enabled)  
Pony Print Server Plus  
XCD_xxxxxx_P1  
(parallel port)  
The default NetWare print server names are actually the  
names of the print server's NetWare services (refer to  
Appendix B for more information on services). The "xxxxxx"  
in all of the above cases is the last six digits of the Ethernet  
address (for example, XCD_034578_P1). Refer to the label  
on the print server or to the print server self-test for the  
Ethernet address. If desired, you may change the default  
names to something more meaningful by using XAdmin32,  
XAdmin, WebXAdmin, JetAdmin, or the print server  
console.  
Novell Network Configuration 5-5  
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Configuring the Print Server and Adding  
the Print Queue in Queue Server Mode  
TROY XCD print servers can be configured in Queue Server  
mode for either bindery or NDS mode operation. The  
simplest way to do this is with TROY XCD's XAdmin32 or  
HP's JetAdmin utilities. XAdmin32 is a Windows 95/98 and  
Windows NT 4.xx-based utility that allows you to configure  
the print server and create NetWare print queues without  
using NetWare utilities like PCONSOLE or NWAdmin (if  
you have Windows 3.xx, you must use XAdmin as described  
later in this chapter). JetAdmin is a Hewlett-Packard utility  
that provides similar capabilities. Other methods include  
TROY XCD's XAdmin or XCONFIG utilities in conjunction  
with Novell's NWAdmin or PCONSOLE.  
Configuring the Print Server and Print Queue with  
XAdmin32 (Queue Server Mode)  
NOTE: TROY XCD recommends you use the Novell 32-bit  
client on your Windows 95/98/NT workstation instead of the  
Microsoft NetWare client, because it allows direct  
configuration of print queues without the need for a Novell  
utility like NWAdmin or PCONSOLE.  
NOTE: If you have a Windows 3.xx system, you must use  
XAdmin as described later in this chapter.  
NOTE: NDS Queue Server mode is only supported by "S"  
and "N" Series models (for example, PPS-8S and XConnect  
II-8N; refer to Chapter 2 for specific mode information).  
1. Make sure that you are logged in as ADMIN or  
equivalent (NetWare 4.xx and above) or SUPERVISOR  
(NetWare 2.xx and 3.xx). Install the XAdmin32  
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software from the TROY XCD Print Server Software  
CD-ROM by clicking on the Start button and selecting  
Run. Click on Browse and select the CD-ROM drive.  
Open the Utilities folder, open the XAdmin32 folder,  
and click on SETUP.EXE, Click OK twice and follow  
the instructions on the screen.  
2. Click on Start, select Programs, select the XAdmin32  
folder, and then select XAdmin32.  
3. Click on the IPX/SPX icon under Filters to set the  
operating mode to IPX/SPX (TCP/IP mode will not  
allow you to configure NetWare print queues directly).  
The TROY XCD external print server should appear in  
the list of available printers (the name will one of the  
ones listed in the Default Print Server Names section at  
the beginning of this chapter). If it does not, try going  
to the menu bar and selecting Devices and then Search  
Active Devices.  
Important Note: V3.59 and earlier firmware do not  
support more than one service and one port (the  
firmware version is listed on the self-test page). If you  
have an XConnect II or XConnect 100 and need to use  
the serial port for printing, you must upgrade to a  
newer revision of the firmware.  
4. Double click on the printer that you wish to configure,  
enter the configuration password (ACCESS is the  
default), and press OK.  
5. A series of index card tabs will be displayed. Click on  
the NetWare P1 tab to configure the first parallel port,  
the NetWare S1 tab to configure the serial port, the  
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NetWare P2 tab to configure the XConnect 100 second  
parallel port, or the NetWare S2 tab to configure the  
XConnect 100 second serial port.  
• If it is not already selected, select Queue Server as  
the operating mode.  
• Click on the button and select the NDS tree (if  
you are using the Microsoft NetWare client, you  
must type in the name of the tree)..  
• Click Change... button to select the NDS context  
where the queue will reside (if you are using the  
Microsoft client, you must type in the name of the  
context).  
• If desired, you may change the print server name (do  
this with caution, because it changes the print server  
service name and will therefore affect any other  
protocols that use this service).  
If you are using the Microsoft Client for NetWare, STOP  
HERE. Go to the Adding NetWare Print Queues Using  
NWAdmin section to complete the configuration.  
6. Click on the Change NDS Queues... button to  
configure an NDS print queue or click the Change  
Bindery Queues... to configure a bindery mode queue.  
7. Two windows will appear, Available Print Queues and  
Serviced Print Queues. First go to the Available  
Print Queues window:  
• If you are configuring an NDS queue, click on the  
context where the print queue will reside.  
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• If you are configuring a bindery queue, click on the  
volume where the queue will reside (a volume name  
will have a file server icon next to it).  
8. Click on New Queue.  
• Enter any unique name for the Queue name. If you  
are configuring a bindery queue, click OK and  
proceed to step 8.  
• If you are configuring an NDS queue, click  
Browse, select the file server volume where you  
want the queue to reside (a volume name will have  
a file server icon next to it), and click OK.  
9. The queue name will now appear in the Available  
Print Queues under the selected volume (for bindery  
mode) or in the selected context (for NDS mode).  
• Click on the desired queue.  
• Click on Add>>  
The name will now appear in the Serviced Print  
Queues window.  
10. Click Close and then OK. You can now use the print  
queue from your NetWare workstation.  
Configuring the Print Server and Print Queue with  
HP JetAdmin 3.XX (Queue Server Mode)  
NOTE: JetAdmin 1.xx and 2.xx do not allow direct  
configuration of NetWare print queues. If you are using  
these versions, you may configure the print server with  
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JetAdmin and then use NWAdmin or PCONSOLE to add the  
print queue. If possible, TROY XCD recommends that you  
upgrade to JetAdmin 3.xx (available on the HP web site at  
http://www.hp.com).  
1. Make sure that JetAdmin 3.xx is running on your  
system and that you have sufficient privileges to use it  
to create print queues. If you are using the Microsoft  
NetWare client on your workstation, make sure that you  
have installed Services for NetWare Directory  
Services in the Network control panel.  
2. Click on Start, select Programs, select the HP  
JetAdmin Utilities 3.0 folder, and then select HP  
JetAdmin.  
3. One or more TROY XCD print server NetWare services  
will show up in the list of printers (the default service  
names are listed in the Default Print Server Names  
section at the beginning of this chapter). Single click  
on the one that you wish to configure and then go the  
menu bar, select File and then Modify.  
Important Note: V3.59 and earlier firmware do not  
support more than one service and one port (the  
firmware version is listed on the self-test page). If you  
have an XConnect II or XConnect 100 and need to use  
more than one port for printing, you must upgrade to a  
newer revision of the firmware.  
4. If desired, change the print server name and description.  
Click Next. Do this with caution because this will  
change the print server service name, and will therefore  
affect any other protocols that use this service.  
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5. Make sure that NetWare Directory Services is selected  
in the window on the left side of the display.  
• Click on the button and select the NDS tree.  
• Click Change... button to select the NDS context.  
6. Click on the Operating Mode button and select Queue  
Server Mode.  
7. Click on the Queues button and then click on the  
Change... button. Two windows will appear, Available  
Print Queues and Serviced Print Queues. Go to the  
Available Print Queues window:  
• If you are configuring an NDS queue, click on the  
context where the print queue will reside.  
• If you are configuring a bindery queue, click on the  
volume where the queue will reside.  
8. Click on Create and enter any unique name for the  
Queue name.  
• If you are configuring an NDS queue, the default file  
server on which the print queue will reside will be  
listed.. You may optionally change this by clicking on  
the button and selecting a different server. You  
may also optionally change the context that you  
selected in the previous step by clicking on the  
Browse... button. Click OK and proceed to step 9.  
• If you are configuring a bindery queue, you may  
optionally click on the button to change the file  
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server volume that you selected in the previous step.  
Click OK to continue and go to step 9.  
9. Click Yes when asked if you want to add the queue to  
the list of serviced queues. The queue name will now  
appear in the Available Print Queues in the selected  
context (for NDS mode) or under the selected volume  
(for bindery mode).  
10. Click OK and then Next. If applicable, enter the IP  
address and click Next.  
11. If desired you can enable users that will be notified in  
the event of printer problems. Click Finish. You can  
now use the print queue from your NetWare  
workstation.  
Configuring the Print Server using XAdmin Version  
2.0 or WebXAdmin (Queue Server Mode):  
Important Note: Although XAdmin runs on Windows 95/  
98, TROY XCD recommends that you use XAdmin32 on these  
operating systems.  
1. If you are using XAdmin 2.0, install the XAdmin  
software. On Windows 3.xx systems, go the menu bar  
in the Program Manager, select File, and then Run.  
Click Browse to locate the Setupfile (either on  
floppy disk or in the \Utilities\XAdminfolder  
on CD-ROM. On Windows 95, go the Start button,  
select Run, and then Browse for the Setupfile.  
Click OK to start the installation.  
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2. If you are using XAdmin, start it up by double clicking  
on the icon.  
If you are using WebXAdmin, start up your web  
browser (you must have a valid IP address configured in  
the PC and in the print server).  
3. If you are using XAdmin, one or more TROY XCD  
print server NetWare services will show up in the list of  
printers (the default services names are listed in the  
Default Print Server Names section at the beginning of  
this chapter). Double click on the one that you wish to  
configure.  
If you are using WebXAdmin, enter the IP address of  
the print server as the destination address in your  
browser and press ENTER or RETURN.  
4. Enter the configuration password (ACCESS is the  
default) and press OK (XAdmin) or Submit  
(WebXAdmin).  
5. If you have XAdmin, click on the NetWare tab.  
If you are using WebXAdmin, click on Configure  
NetWare. You will see one or more enabled services  
(the default service names are listed in the Default Print  
Server Names section at the beginning of this manual).  
Click on the desired service.  
6. If you are using NDS, type in the tree and context (the  
context may be entered in either the form  
printers.mytree or OU=printers.O=mytree. If you  
are using XAdmin, click OK, Yes, and OK to save the  
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configuration changes. If you are using WebXAdmin,  
click Submit and exit the browser. Proceed to the next  
section, Adding NetWare Print Queues using NWAdmin.  
If you are using bindery mode with XAdmin (not  
available with WebXAdmin), you may click on the Add  
Queue button to directly add a NetWare bindery queue:  
• Click Create. Use the button to change the file  
server volume and then enter any unique name for the  
print and click OK.  
• Click Yes when asked if you want to add the queue to  
the service list, click OK and Close. The queue will  
appear in the Bindery Print Queues window. Click  
OK and then Yes. You can now use the print queue  
from a NetWare workstation. Skip to the  
Configuring the Windows Printer section.  
If you are using bindery mode with WebXAdmin, click  
Configure NetWare from the main menu, type in the  
name of the file server where the print queue will  
reside, and click Add. Proceed to the next section,  
Configuring NetWare Print Queues using NWAdmin.  
Adding NetWare Print Queues Using NWAdmin  
(Queue Server Mode)  
If you are using XAdmin32 with the Microsoft NetWare  
client, or you are using XAdmin, WebXAdmin, or JetAdmin  
1.xx or 2.xx, you need to use NWAdmin to configure the  
actual NetWare print queue. This is because these utilities  
only allow you to define the print server context and tree (or  
file server, if you are using bindery mode). The following  
steps are required:  
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1. Start the Novell NWAdmin program by double clicking  
on the icon.  
2. Create a printer object:  
- Click on the container where the object will reside.-  
Select Object from the menu bar and then Create.  
- When you get the New Object menu, select Printer  
and then OK.  
- Enter any desired name for the printer and select  
Create.  
3. Create a print queue object:  
- Click on the container where the object will reside.  
Select Object from the menu bar and then Create.  
- When you get the New Object menu, select Print  
Queue and then OK.  
- Enter any desired name for the print queue  
- Click on the Print Queue Volume button and select  
the volume on which the print queue will reside.  
- Press OK and then Create.  
4. Create a print server object:  
- Click on the container where the object will reside.  
- Select Object from the menu bar and then Create.  
- When you get the New Object menu, select Print  
Server and then OK.  
- Enter the name of the TROY XCD print server and  
select Create. Use the default print server name (the  
default names are listed in the Default Print Server  
Names section at the beginning of this chapter) unless  
you specifically changed it with XAdmin32, Admin,  
JetAdmin, or the print server console.  
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5. Associate the printer with the print queue:  
- Change context if required and then double click on  
the name of the printer you created in step 3.  
- Click on Assignments and then Add...  
- Change context if necessary and select the print  
queue you created in step 4. Click OK and then OK  
again  
6. Associate the print server with the printer:  
- Change context if required and then double click on  
the name of the print server you created in step 5.  
- Click on Assignments and then Add...  
- Change context if necessary and select the printer  
you created in step 3. Click OK and then OK again.  
7. Exit NWAdmin. You are now ready to use the print  
queue from a NetWare workstation.  
Configuring the Print Server and Print Queue Using  
PCONSOLE and XCONFIG (Queue Server Mode)  
As an alternative to JetAdmin and XAdmin, you can use the  
standard Novell PCONSOLE utility in conjunction with  
TROY XCD's XCONFIG program to set up your print  
queues (note that if desired, you may use TELNET, the DEC  
NCP utility, or the serial port instead of XCONFIG). The  
procedure is basically as follows:  
1. Use XCONFIG to connect to the print server. Enter the  
password (ACCESS is the default) and type anything in  
response to the Enter Username>prompt.  
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2. If you are configuring an NDS queue, enter the  
commands:  
SET SERVICE servicename TREE treename  
SET SERVICE servicename CONTEXT contextname  
where servicename is the service that you want to  
configure (the default service names are listed in the  
Default Print Server Names section at the beginning of  
this chapter), treename is the name of your NDS tree,  
and contextname is the NDS context where the print  
server will reside. Now skip to step 3.  
If you are configuring a bindery queue, enter the  
command:  
SET NETW QSERVER fileserver ON servicename  
where fileserver is the name of the file server where the  
queue will reside (note that this is not necessarily the  
same as the volume name), and servicename is the  
name of the print server service (the default service  
names are listed in the Default Print Server Names  
section at the beginning of this chapter).  
Note: The SET NETWARE SERVERcommand,  
which enables file servers on a global basis, is  
available for compatibility with older firmware  
releases, but is not recommended for new applications.  
3. Start PCONSOLE  
-
If necessary, change to the desired context if you  
are using NDS.  
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-
-
Go to Print Queues, press Insert to create a new  
print queue, and enter the name of the print queue.  
If you are configuring an NDS queue, you will also  
need to enter a volume name (press Insert to  
browse for available volumes).  
Select Print Servers (NetWare 4.xx and later) or  
Queue Servers (NetWare 2.xx and 3.xx), press  
Insert and enter the name of the TROY XCD print  
server (the default print server names are discussed  
in the Default Print Server Names section at the  
beginning of this manual).  
-
-
Go to Print Queues, select the desired print  
queue, then select Print Servers and press Insert to  
select the name of the TROY XCD print server.  
Exit PCONSOLE.  
4. Go back to XCONFIG and enter the command:  
SET NETWARE RESCAN  
After a few seconds, do a SHOW NETWARE  
command; you should see the queue you created being  
serviced by the file server. You are now ready to use  
the queue.  
Configuring the Print Server and Adding  
the Print Queue in Remote Printer Mode  
To configure a TROY XCD print server for remote printer  
mode, there are two basic steps required. First, you must use  
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Novell's NWAdmin or PCONSOLE to add the print queue to  
the NetWare server. Then you must configure the print  
server for remote printer operation using XAdmin32,  
XAdmin, JetAdmin, WebXAdmin, or the print server  
console.  
Important Note: You cannot configure both Queue Server  
and Remote Printer mode on the same print server port. It is  
possible, however, to configure a multiport print server (such  
as the XConnect 100) with one port running in Queue Server  
mode and the other in Remote Printer mode.  
Configuring the Print Server and Print Queue using  
NWADMIN and XAdmin32, XAdmin, WebXAdmin, or  
JetAdmin (NDS Remote Printer Mode):  
To configure an TROY XCD print server for remote printer  
mode with NWADMIN (NetWare Administrator utility) and  
XAdmin32, XAdmin, WebXAdmin, or JetAdmin, first make  
sure that you have V3.28 or later firmware (refer to the self-  
test page or do a SHOW VERSION command from the  
console). Then perform the following steps:  
1. Make sure that the PSERVER NLM (NetWare  
Loadable Module) is loaded on your file server and that  
you are logged in as ADMIN in NDS mode on the  
NetWare 4.xx file server.  
2. Start NWADMIN by double clicking on the icon.  
Select the desired Container Object (Organizational  
Unit) that will contain the new printer.  
3. Select Object from the menu bar and then Create.  
When you get the New Object menu, select Printer  
and then OK.  
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4. Enter the name of the printer and select Create.  
5. Double click on the name of your PSERVER NLM.  
Click on Assignments and then Add...  
6. If necessary, change the directory context. Select the  
printer you created and click OK. Note the number of  
the printer, as you will use this later, then click OK.  
7. Select the desired Container Object (Organizational  
Unit) that will contain the default print queue, and then  
click on Object and Create to get New Object menu.  
8. Select Print Queue and then OK. Make sure that  
Directory Service Queue is selected, and then type in  
a name for the default print queue.  
9. Click on the button to select the print queue volume.  
Change the directory context if necessary, then select  
the desired volume (Objects) and click OK. Click  
Create to create the print queue.  
10. Change context if required and then double click the  
name of the printer you created previously.  
11. Click Assignments and then Add..  
12. Change context if necessary and select the print queue  
you created. Click OK and then OK again, and then  
exit NWADMIN.  
13. Select the print server and service that you wish to  
configure:  
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• If you have XAdmin32, double click on the print  
server name and then click on the appropriate  
NetWare tab (NetWare P1 for the first parallel port,  
NetWare S1 for the first serial port, NetWare P2  
for the XConnect 100 second parallel port or  
NetWare S2 for the XConnect 100 second serial  
port).  
• If you are using XAdmin, one or more TROY XCD  
print server NetWare services will show up in the  
list of printers (the default service names are listed  
in the Default Print Server Names section at the  
beginning of this chapter). Double click on the one  
that you wish to configure and then click on the  
NetWare tab.  
• If you are using WebXAdmin, start your web  
browser, enter the IP address of the print server as  
the destination address, and then push ENTER or  
RETURN. Click on Configure NetWare, and then  
click on the Enabled Service that you wish to  
configure (the default service names are listed in the  
Default Print Server Names section at the beginning  
of this chapter).  
• If you are using JetAdmin, one or more TROY XCD  
print server NetWare services will show up in the  
list of printers (the default service names are listed  
in the Default Print Server Names section at the  
beginning of this chapter; note that JetAdmin  
supports a maximum of three ports per print server).  
Single click on the one you want to configure, go to  
the menu bar and select Device and then Modify.  
Then click Next and select Operating Mode.  
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NOTE: If you want to enable remote printer  
capabilities on services other than the default NetWare  
services, you must define new services that are enabled  
for NetWare and for the desired port (only one service  
per port can be defined for NetWare). Refer to Appendix  
B in this manual for information on how to do this.  
14. Select the Remote Printer as the Operating Mode,  
enter the name of your PSERVER NLM as the Print  
Server Name, and select the number of the printer  
from step 6 as the Printer Number (XAdmin32 and  
JetAdmin allow you to choose from a list of available  
print server NLMs rather than typing in the name).  
15. If you have XAdmin 32 or XAdmin, click OK. If you  
have JetAdmin, click Next two times, and then click  
Finish. If you have WebXAdmin, click Submit.  
16. Exit the configuration utility. You must now unload  
the PSERVER NLM from your NetWare file server  
console and then reload it in order for the changes to take  
effect.  
Configuring the Print Server and Print Queue using  
PCONSOLE and XCONFIG (Remote Printer Mode)  
To configure an TROY XCD print server for remote printer  
mode operation using PCONSOLE and XCONFIG, first  
make sure that you have V3.27 or later firmware (refer to  
the self-test page or do a SHOW VERSIONcommand from  
the console). Then perform the following steps:  
1. Make sure that the PSERVER NLM (NetWare  
Loadable Module) is loaded on your file server.  
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2. Log into the file server from your PC workstation as  
ADMIN if you are using NetWare 4.xx (if you want  
NDS support, do not login under bindery mode). If you  
are using NetWare 2.XX or 3.xx, login as  
SUPERVISOR.  
3. Run the PCONSOLE utility from your PC workstation.  
4. If you are creating a new print queue, select Print  
Queue Information (NetWare 3.xx) or Print Queues  
(NetWare 4.xx) from the Available Options menu.  
Press INSERT, type in the desired print queue name  
(with NetWare 4.xx, you will also be asked for a  
volume name; press INSERT and select the  
appropriate volume), and press ESCAPE to return to  
the main menu.  
The following steps apply to configuring a remote printer  
with NDS support on NetWare 4.xx systems:  
a. Select Print Servers from the PCONSOLE menu  
and then select the name of the PSERVER NLM on  
your host computer.  
b. Select Printers.  
c. Press INSERT to get Object, Class menu.  
d. Press INSERT and enter the Printer Name (any  
unique name is OK).  
e. Highlight the printer name and press ENTER twice  
to get Printer Configuration Menu.  
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f. PCONSOLE will assign a Printer Number.  
Remember this number, since it will be used later.  
g. Highlight Print Queues Assigned and press  
ENTER and then INSERT to get a list of available  
queues.  
h. Highlight the name of the print queue you wish to  
assign to the remote printer and press ENTER.  
i. The other settings in the menu are not required.  
Push ESCAPE several times to exit PCONSOLE.  
j. Skip to step 5 below.  
The following steps apply to configuring a remote printer  
on NetWare 3.xx systems:  
a. Select Print Server Information from the  
PCONSOLE main menu and choose the name of  
the PSERVER NLM.  
b. Select Print Server Configuration and then  
Printer Configuration. Select any "Not Installed"  
printer and press Enter. Remember the number of  
this printer, since it will be used later in the  
configuration process.  
c. If desired, type in a new name for the printer.  
d. Go to Type, press ENTER, highlight Remote  
Other/Unknown and press ENTER again. The  
other settings in this menu are not required.  
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e. Push ESCAPE and save the changes.  
f. Push ESCAPE and select Queues Serviced by  
Printer.  
g. Highlight the printer name that you just configured  
and press ENTER.  
h. Press INSERT, choose the desired print queue, and  
press ENTER (you can accept the default priority).  
i. Press ESCAPE several times to exit PCONSOLE.  
5. Insert the TROY XCD Print Server Software diskette or  
CD-ROM into your PC and run the XCONFIG utility  
(in the \utilitiesdirectory on the CD-ROM)  
Select the TROY XCD print server from the list of  
print servers. When you get the message that the print  
server is connected, press the ENTER key and type the  
password ACCESS in response to the "#" prompt (the  
password will not echo), and then press the ENTER key  
again in response to the Enter Username>  
prompt. When you get the Local> prompt, type:  
SET NET NPRINTER nlm number ON service  
SET NET RESCAN  
EXIT  
where nlm is the name of the PSERVER NLM on your  
file server, number is the printer number (must match  
the printer number you selected during the PCONSOLE  
configuration in the previous steps) and service is the  
name of the service (the default service names are listed  
in the Default Print Server Names section of this chapter).  
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For example, to set up remote printer 3 for an HP printer  
with the TROY XCD print server XCD_00C3E4 using  
the PSERVER NLM called XCD1PS, you would type:  
SET NET NPRINTER XCD1PS 3 ON XCD_00C3E4_P1  
SET NET RESCAN  
EXIT  
NOTE: The same service cannot be used for both  
queue server mode and remote printer mode.  
NOTE: If you want to enable remote printer  
capabilities on services other than the default NetWare  
services, you must define new services that are enabled  
for NetWare and for the desired port. Refer to  
Appendix B in this manual for information on how to  
do this.  
6. You must now unload the PSERVER NLM from your  
NetWare file server console and then reload it in order  
for the changes to take effect.  
Configuring the Workstation  
The final step is to configure the workstation(s) to print to  
the TROY XCD print server. The TROY XCD print server  
can be used with any workstation that supports either the  
Novell or Microsoft client software.  
Configuring the Workstation (Windows 95/98)  
To use a NetWare print queue from a Windows 95  
workstation, first make sure that the appropriate NetWare  
drivers are installed. Then go to the Start button, choose  
Settings, and then select Printers. Double click on the Add  
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Printer icon and then execute the following steps when you  
get to the Add Printer Wizard.  
1. Click on Next, Select Network Printer and click on  
Next again.  
2. Select Browse, double click on the appropriate file  
server name, select the print queue, and click OK. If  
you used JetAdmin to configure the queue, you should  
double click on the HP_Network_Printers icon  
instead of the file server icon, and then select the  
TROY XCD print server name. Click on Next.  
3. Select the desired printer manufacturer and model  
(click Have Disk if your printer is not listed), and click  
on Next.  
4. If the driver already exists, select Keep Existing  
Driver (if it does not, this step will be skipped), and  
then click on Next.  
5. If desired, change the name of the printer and/or make  
it the default, and then click on Next.  
6. Select Yes when you are asked "Would you like to  
print a test page?" Click on Finish.  
Configuring the Workstation (Windows NT 4.xx)  
To add a queue from a Windows NT 4.xx workstation,  
execute the following steps: NetWare Windows VLM  
drivers and utilities installed. Then go to the Start button,  
choose Settings, and then select Printers. Double click on  
the Add Printer icon and then execute the following steps  
when you get to the Add Printer Wizard:  
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1. Select Network Printer Server and click on Next.  
2. Select the desired print queue and click OK. Answer  
OK when asked if you want to install the printer driver.  
3. Select the desired printer manufacturer and model, and  
click on Next.  
4. If desired, make the printer the default, and then click  
on Next.  
5. Click on Finish.  
Configuring the Workstation (Windows 3.xx)  
To use a NetWare print queue from a Windows 3.xx  
workstation, first make sure that you have the appropriate  
NetWare Windows VLM drivers and utilities installed. Then  
execute the following steps:  
1. Open the Main window of the Windows Program  
Manager and start the Print Manager.  
2. Select Options (or Printer) from the menu bar and  
then Network Connections.  
3. Select the desired port (for example, LPT1:) under  
Ports: and the desired print queue under Resources. If  
you have configured the TROY XCD print server for  
NDS mode, you may alternatively select the printer  
name instead of the print queue name.  
4. Click Capture and Permanent.  
5. Close the window and select Options and then Printer  
Setup.  
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6. Choose the desired printer under Installed Printers. If  
the desired printer does not exist, select Add>> and  
select the printer from the List of Printers, and click  
on Install (normally you will need either the original  
Windows diskette distribution or the printer  
manufacturer's driver diskette).  
7. If the desired printer is not on the correct port, click on  
Connect, select the port, and click OK.  
8. If desired, click Set as Default Printer to make the  
printer your default printer.  
9. Exit the Print Manager.  
Configuring the Workstation (DOS-based NetWare  
drivers)  
To configure the PC workstation so that DOS applications  
can print transparently to the TROY XCD print server (you  
may also use this procedure if you do not have Windows-  
specific NetWare drivers), use the DOS editor to add a  
command with the following format to the  
AUTOEXEC.BAT file on your PC:  
capture l=n q=queuename ti=timeout  
where n is the number of the parallel port you wish to  
redirect, queuename is the name of the queue you created (if  
you using NetWare 4.xx in NDS mode, you may specify  
p=printername instead of the queue, where printername is  
the name of the NDS printer; be sure to enter the entire  
directory context of the printer), and timeout is a the number  
of seconds the file server will send data to the printer after  
the application last writes to a file (use at least 5 seconds for  
DOS applications and at least 50 seconds for Windows  
Novell Network Configuration 5-29  
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applications, and you may need to increase the values if you  
are unable to print). For example, if your queue is called  
myqueue and you wish to use LPT1 with a timeout of 5  
seconds, you would enter:  
capture l=1 q=myqueue ti=5  
After the workstation is restarted, you will be able to print  
from applications programs as if the printer were directly  
connected to the LPT1 parallel port.  
Testing the Print Queue  
Test the queue by printing a small job from an application  
program like the Windows 95 Paint Accessory program  
(make sure that the program is set up to print to the correct  
print queue if the TROY XCD print server is not assigned to  
service the default queue). The file will be spooled to the  
TROY XCD print server for printing and should print on the  
printer within a short period of time. If it does not, double  
check your configuration, and if necessary, refer to the  
Troubleshooting chapter of this manual for additional  
information.  
Changing the Print Server Configuration  
(Optional)  
The TROY XCD print server default parameters can be  
changed via the XCONFIG utility to meet a wide variety of  
user needs. The procedure for doing this is described in  
detail in Appendix A of this manual.  
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6
AppleTalk Network Configuration  
Overview  
All TROY XCD print servers except the XConnect II Lite  
support the AppleTalk protocol running over Ethernet (also  
known as EtherTalk). This capability allows Macintosh  
computers to print jobs to a printer simultaneously with jobs  
from DEC, UNIX, NetWare, and other computers.  
If you have the XConnect II LocalTalk option, LocalTalk-  
based Macintosh computers can also share the same printer  
with Ethernet-based systems.  
AppleTalk Concepts  
TROY XCD print server AppleTalk capabilities allow a  
printer to appear as a shareable printer node on an AppleTalk  
Phase 2 network. The TROY XCD print server broadcasts  
information to Macintoshes on the network, and  
automatically appears in the Chooser on each Macintosh.  
Application programs (such as Microsoft Word, Excel,  
PageMaker, etc.) can print without modification or special  
software on the Macintosh.  
AppleTalk Network Configuration 6-1  
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Step 1 Macintosh Configuration  
TROY XCD print servers are compatible with the Apple  
LaserWriter 8 drivers as well as drivers supplied by many  
printer manufacturers (earlier versions of the LaserWriter  
drivers may crash or cause PostScript errors on large  
networks). If none of these drivers is installed on your  
Macintosh, you must install one of them from diskette  
following the instructions of the manufacturer.  
Before using a TROY XCD print server, you must first  
enable Ethernet or LocalTalk (if you want to use the  
XConnect II LocalTalk option) from the Network Control  
Panel on the Macintosh. If Ethernet is not selectable or the  
Network Control Panel does not exist, you must use Apple's  
Network Installer software to add these capabilities.  
Step 2 Printing  
Once the print server is installed powered on, the print server  
service name (default is XCD_xxxxxx_pp_AT, where  
"xxxxxx" is the last six digits of the Ethernet address and "pp"  
is P1 for the parallel port, S1 for the serial port, and P2 or  
S2 for the XConnect 100 second parallel and serial ports; for  
example, XCD_009C53_P1_AT) should appear in the  
Chooser. Note that the serial ports will not appear if they are  
set for console mode operation.  
To select the TROY XCD print server, open the Chooser  
from the Apple Menu on the Macintosh, and then click on the  
LaserWriter icon (if necessary, select the appropriate  
AppleTalk zone from the Network Control Panel). Then  
click on the TROY XCD print server name and close the  
6-2 AppleTalk Network Configuration  
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Chooser. You should now be able to print from the  
Macintosh.  
If you cannot see the print server, first make sure that your  
cabling is correct and that you have enabled EtherTalk or (if  
applicable) LocalTalk from your Macintosh Network Control  
Panel. You may also need to force the TROY XCD print  
server into the correct AppleTalk zone using the SET  
APPLETALK ZONE command described in Appendix A.  
Important: AppleTalk requires a PostScript printer.  
Important: If you are using the parallel port, your printer  
must either support the IEEE P1284 Bitronics bidirectional  
standard (refer to your printer documentation) or you must  
enable AppleTalk spoofing by using the following command  
from the print server console (refer to Appendix A if you do  
not know how to use the console):  
SET SERVICE servicename RECEIVE ENABLED  
where servicename is the name of the AppleTalk service  
(XCD_xxxxxx_P1_AT by default, where "xxxxxx" is the last  
six digits of the print server Ethernet address and "pp" is the  
port name).  
Printing Binary Graphics  
Scanned images and other types of graphics are frequently  
saved in a format known as binary PostScript. Hewlett-  
Packard and some other printers require that the printer be set  
in a special binary mode, which is unfortunately not always  
possible with an external print server. However, a TROY  
XCD external print server can print binary files under the  
following circumstances:  
AppleTalk Network Configuration 6-3  
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• If the printer supports printing binary files through the  
parallel or serial port. This option is sometimes selectable  
through the front panel of the printer.  
• If the printer supports the HP Tagged Binary  
Communications Protocol. If this is the case, you must  
enable filter 4 on the print server AppleTalk service via  
the console as described in Appendix B.  
Refer to your printer's documentation for additional  
information. If neither of the above is true, the solution is to  
print the files in ASCII mode, a mode that is supported in the  
PRINT menu of most graphics programs including  
QuarkXpress, Adobe Photoshop, and others. The only  
drawback of ASCII mode is that print times will be longer  
due to the increased file sizes.  
Changing the Configuration (Optional)  
You may use the Apple LaserWriter Utility or Apple Printer  
Utility (or equivalent utility from your printer manufacturer)  
to change the AppleTalk name of the TROY XCD print  
server. You may also use NCP, TELNET, XCONFIG, or the  
serial port to access the print server remote console to change  
TROY XCD print server AppleTalk name and default zone  
name, and to disable AppleTalk broadcasts. The exact  
procedure and configuration commands are described in  
Appendix A.  
Note: A free unsupported version of TELNET is available on  
the National Center for Supercomputer Applications (NCSA)  
FTP site (ftp.ncsa.edu/Mac/Telnet/Telnet2.7).  
This TELNET requires Mac TCP, which is standard with all  
new versions of the Mac OS.  
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7
Windows NT/LAN Server/Warp  
Server Network Configuration  
Overview  
Users of Windows NT V3.5 or later (including Windows NT  
Advanced Server) can print directly using the TCP/IP  
protocol to printers that are equipped with a TROY XCD  
print server. No special software is required on the Windows  
NT system, and the printing operates transparently with any  
application program.  
TROY XCD print servers also support transparent printing  
from IBM LAN Server and Warp Server file server, as well  
as from OS/2 Warp Connect workstations, using the TCP/IP  
protocol. TCP/IP is included standard with Warp Server and  
with LAN Server V4.0, and is optional on LAN Server V3.x  
systems. It is also included standard with OS/2 Warp  
Connect, and is optional on earlier versions of OS/2.  
In addition, client PCs connected to a Windows NT Advanced  
Server or to an IBM LAN Server file server can print  
transparently to the TROY XCD print server. In this case, the  
client PCs typically use the NetBEUI protocol to print jobs to  
the file server, which in turn spools the job to the TROY XCD  
print server via TCP/IP. The advantage of TCP/IP compared to  
other approaches is that it is a high-performance routable  
industry-standard protocol.  
Important: TROY XCD recommends TCP/IP for Windows  
NT and OS/2 printing because it is routable and provides  
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higher performance. Some TROY XCD print server models  
also support printing using the NetBEUI or DLC/LLC  
protocols (refer to Chapter 1 for specific protocol support  
information). Windows NT and OS/2 configuration using  
these protocols is described in Chapters 9 and 10 of this  
manual.  
Windows NT IP Configuration  
To configure a print queue from a Windows NT computer,  
you must first configure an IP address in both the computer  
and in the print server as follows:  
1. If you have not already done so, install TCP/IP on your  
Windows NT system. This is done via the Network  
icon in the Control Panel window of the Windows NT  
system (the Control Panel is in the Main window on NT  
V3.5x systems, or use the Start button on NT V4.xx to  
access the Settings menu).  
a. On NT V3.5x systems, select Add Software and add  
TCP/IP Protocol and related components. Click  
on Continue and choose the options TCP/IP  
Network Printing Support and Connectivity  
Options, and click on Continue again. Insert the  
requested disk(s) to copy the required files.  
b. On NT V4.xx systems, click on the Protocols tab,  
select Add, and double click on TCP/IP protocol.  
Insert the requested disk(s) to copy the required files.  
Then click on the Services tab and double click on  
Microsoft TCP/IP Printing. Again insert the  
requested disk(s). Click on the Protocols tab when  
then copying is finished.  
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Double click on the TCP/IP Protocol option and add the  
host IP address, subnet mask, and gateway address.  
Consult your system manager for these addresses. If you  
are not directly connected to the Internet, you may assign  
any arbitrary Class C address of the form  
aaa.bbb.ccc.ddd, where aaa is any number from 192 to  
222, bbb and ccc are any number from 0 to 255, and ddd  
is any number from 0 to 254; for example, 192.189.207.3.  
You may also use a subnet mask of 255.255.255.0 with  
no gateway address. If you have more than one LAN  
adapter card, select the one you want to use for TCP/IP.  
If you have more than one LAN adapter card, select the  
one you want to use with TCP/IP. Click OK twice to  
exit (you may need to restart the system).  
2. If you have not already configured the print server IP  
address, you will need to do so now. The simplest way  
to do this with Windows NT 4.x is to use XAdmin-32  
as described in Chapter 3.  
As an alternative, or if you have Windows NT 3.5x, you  
may go to the MS-DOS Command Prompt and use the  
arp -s command to enter the IP address into the TROY  
XCD print server as shown in the following example:  
arp -s 192.189.207.77 00-40-17-00-ed-d6  
ping 192.189.207.77  
Again, substitute your actual IP address for  
192.189.207.77, and replace the 00-40-17-00-ed-d6  
with the actual Ethernet hardware address of the TROY  
XCD print server (which can be found on the label  
affixed to the bottom of the box or via the printer self-  
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test). If you get the message "The arp entry addition  
failed: 3", try pinging a known device on the network  
using the command ping ipaddress, where ipaddress  
is the IP address of that device.  
Important: You must be on the same Ethernet  
segment (that is, there cannot be a router between the  
TROY XCD print server and the Windows NT system)  
to use the arp -s command. If there is a router, you  
may use BOOTP or other methods described in  
Chapter 4 to enter the IP address. Also, this method  
only works the first time the TROY XCD print server is  
configured. If the TROY XCD print server already has  
an IP address, you may use TELNET to access it and  
change the IP address using the SET IP ADDRESS  
command described in Appendix A.  
Important: The TROY XCD print server has a default  
IP address of 192.0.0.192 (192.189.207.254 on older  
firmware versions). You must change this address to a  
unique value to avoid having duplicate IP addresses.  
Windows NT V4.xx Configuration  
Note: If you have Windows NT V3.5 or V3.51, skip to the  
next section.  
1. Go to the Start button, choose Settings, and then  
select Printer. Double click on the Add Printer icon  
to get the Add Printer Wizard. Click. Select My  
Computer (Not Network Printer) and click on Next.  
2. Select Add Port, select LPR Port from the list of  
available ports, and click on New Port.  
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3. Type in the IP address that you wish to assign to the  
print server in the Name or address of server  
providing lpd: box. If you do not have a router on the  
network, this IP address must match the first three  
bytes of the IP address of your computer. For  
example, if your computer has an IP address of  
192.189.207.53, your print server must have an address  
like 192.189.207.27.  
4. Type in the print server service name in the Name of  
printer of print queue on that server: box. If you do  
not know which service name to use, enter BINARY_P1  
for the first parallel port, BINARY_S1for the first serial  
port, BINARY_P2 for the XConnect 100 second parallel  
port, or BINARY_S2for XConnect 100 second serial  
port and then click on OK:  
5. Click on Close. The new print server IP address should  
be listed and highlighted as an available port. Click on  
Next.  
6. Select the desired printer manufacturer and model  
(click Have Disk if your printer is not listed), and click  
on Next.  
7. If the driver already exists, select Keep Existing  
Driver (if it does not, this step will be skipped), and  
then click on Next.  
8. If desired, change the name of the printer and/or make  
it the default, and then click on Next.  
9. If desired, make the printer shared (so other users can  
access it), and select the operating system(s) that these  
other computers will be running. Click on Next.  
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10. Select Yes when you are asked "Would you like to print a  
test page?" Click on Finish to complete the installation.  
You may now print to the printer as if it were a local printer.  
Windows NT V3.5x Configuration  
If you have Windows NT or NT AS V3.5 or V3.51, use the  
following procedure to configure the TROY XCD print server:  
1. Go to the Main window and elect Print Manager icon.  
2. Select Printer menu.  
3. Select Create Printer  
4. Enter any name for the printer for the Printer Name.  
5. Select Driver. Choose appropriate driver.  
6 . Select Description. Enter anything.  
7. Select Print to.  
8. Select Other.  
9. Select LPR Port.  
10. Enter the TROY XCD print server IP address or name  
(from HOSTS file) as the Name or Address of Host  
Providing LPD.  
11. Enter the TROY XCD print server service name as the  
Name of Printer on That Machine. Generally  
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speaking, you should use the service BINARY_xx  
(where "xx" is the P1 for the first parallel port, S1 for  
the first serial port, P2 for the XConnect 100 second  
parallel port, and S2 for the XConnect 100 second  
serial port) to pass the data through unmodified.  
LAN Server/Warp Server Configuration  
TROY XCD print servers will work with IBM LAN Server/  
Warp Server networks that have IBM TCP/IP V2.0 or later  
software installed on the file server (TCP/IP is standard with  
LAN Server V4.0 and later, and on Warp Server). Use the  
following procedure to configure the TROY XCD print server  
on an OS/2 LAN Server or Warp Server file server, or on a  
OS/2 Warp Connect workstation:  
Important: TROY XCD recommends TCP/IP for OS/2  
printing because it is routable and provides higher  
performance. Some TROY XCD print server models also  
support OS/2 printing using the NetBEUI or DLC/LLC  
protocols (refer to Chapter 1 for specific protocol support  
information). OS/2 configuration using these protocols is  
described in Chapters 9 and 10 of this manual.  
1. Make sure that TCP/IP software is installed on your  
OS/2 file server. If you have not already done so, open  
the TCP/IP folder on the desktop, and double click on  
the TCP/IP Configuration icon to add the IP address  
to the OS/2 file server (consult your system manager  
for this address).  
2. Add the TROY XCD print server name to the HOSTS file  
(usually located in the \tcpip\etcdirectory; this step is  
not required if you use the TROY XCD print server IP  
Windows NT/LAN Server Configuration 7-7  
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address as the name). To do this, go to the OS/2 System  
icon, open the Command Prompts folder, and double  
click on the OS/2 Window icon. Use the OS/2 editor and  
add the an entry similar to the following:  
192.189.207.77 xps  
Substitute the name of the TROY XCD print server (any  
unique name will do) and the desired IP address in place  
of xps and 192.189.207.77 in the above example.  
3. While still at the OS/2 prompt, use the following  
command to enter the IP address into the TROY XCD  
print server:  
arp -s xps 00:40:17:00:ed:d6 temp  
Again, substitute your actual name and IP address for  
xps and 192.189.207.77, and replace the  
00:40:17:00:ed:d6with the actual Ethernet hardware  
address of the TROY XCD print server (which can be  
found on the label affixed to the TROY XCD print  
server box or via the printer self-test; note that you  
should use colons rather than hyphens to separate the  
bytes of the hardware address). The IP address will be  
set when you ping the print server in the next step.  
Important: You must be on the same Ethernet  
segment (that is, there cannot be a router between the  
TROY XCD print server and the OS/2 system). If there  
is a router, you may use BOOTP or other methods  
described in Chapter 4 to enter the IP address. Also,  
this method only works the first time the TROY XCD  
print server is configured. If the TROY XCD print  
server already has an IP address, you may use  
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TELNET to access it and change the IP address using  
the SET IP ADDRESS command described in Appendix  
A.  
4. Set the IP address and verify the connection by using  
the ping command with the address or name of the  
TROY XCD print server. For example:  
ping 192.189.207.77  
ping xps  
or  
Again, substitute your actual name and IP address in  
place of xps and 192.189.207.77 in the above  
examples. You should get a response back from the  
TROY XCD print server if the IP address has been set  
and the print server is alive on the network. If you do  
not, run the printer self-test as described in Chapter 2  
and verify that you have entered the correct IP address.  
5. From the OS/2 desktop open the Templates folder.  
Use the right mouse button to drag the Printer icon (not  
the Network Printer icon) onto the desktop.  
6. The Create a Printer window should be open (if it is  
not, double click on the printer icon).  
-
-
Type in any name for the printer.  
Select the default printer driver. If the desired  
printer driver is not listed, click on the Install new  
Printer Driver button and add the driver.  
-
Choose the output port. IBM TCP/IP automatically  
creates 8 named pipes called \PIPE\LPD0 through  
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\PIPE\LPD7. Pick an unused one and double click  
on it.  
Important Note: Early versions of Warp Server  
have a bug in which the named pipes do not appear  
(the problem does not affect Warp Connect or LAN  
Server). This problem is fixed via a patch available  
from IBM.  
You will get the Settings window. Enter the  
following:  
LPD server  
LPD printer  
The TROY XCD print  
server name (from HOSTS  
file) or IP address.  
For most applications, use the  
TROY XCD print server  
binary service  
BINARY_P1(for the  
the first parallel port),  
BINARY_S1(for the serial  
port), BINARY_P2(for the  
XConnect 100 second  
parallel port), and  
BINARY_S2(for the  
XConnect 100 second  
serial port) to pass  
data through unmodified.  
However, if you are printing  
text files from the DOS or  
OS/2 command prompt, you  
should use the text service  
TEXT_P1, which will add  
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carriage returns for proper  
formatting of the data (but  
will potentially distort  
graphics printouts).  
The IP name of the OS/2  
file server  
Host name  
User  
The IP address of the OS/2  
file server  
You may leave the other entries blank. Click on  
the OK button. The pipe should be highlighted; if  
not click on it.  
-
Click on the Create button to create the printer.  
7. Open the LAN Services folder and execute the LAN  
Requester program:  
-
-
-
-
Select Definitions  
Select Aliases  
Select Printers  
Select Create. Enter the following:  
Alias  
Should be same as the  
printer name previously  
defined  
Description  
Server name  
Spooler queue  
Anything you want  
Name of OS/2 server  
Name of printer as defined  
previously  
Maximum number Leave blank unless you want  
of users to limit the number of users  
-
Exit the LAN Requester program.  
n
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8. You should now be able to print. To test the queue,  
type the following from either the OS/2 command  
prompt or from a DOS workstation:  
COPY C:\CONFIG.SYS \\servername\alias  
where servername is the name of the file server and  
alias is the alias name that you specified during this  
configuration process. This should print the  
CONFIG.SYSfile on the printer. Note that if you  
selected a binary service as the LPD printer name, the  
lines will be staggered; don't worry about this because  
normal DOS, Windows, and OS/2 applications will  
print OK.  
9. The TROY XCD print server will appear as a standard  
OS/2 printer to application programs. To make the  
TROY XCD print server operate transparently with  
DOS programs, execute the following command on  
each workstation:  
NET USE LPT1: \\servername\alias  
This will make the printer and the TROY XCD print  
server appear to the software as a printer that is directly  
connected to the parallel port of the workstation.  
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8
Windows 95/98 Peer-to-Peer  
Configuration  
Overview  
The Windows 95 and Windows 98 operating systems feature  
a built-in peer-to-peer networking capability that allows  
network printing without a central file server. TROY XCD  
print servers support this capability using either the Direct  
Mode IPX or TCP/IP protocols.  
Note: TROY XCD recommends using Direct Mode IPX or  
TCP/IP for Windows 95/98 Peer-to-Peer printing because these  
protocols are routable and provide the highest performance.  
Some TROY XCD print server models also support the NetBEUI  
protocol for printing from Windows 95 computers (refer to  
Chapter 1 for protocol support information). Refer to Chapter  
9 for information on using NetBEUI.  
Configuring the Windows 95/98 PC  
To use a peer-to-peer print queue from a Windows 95/98  
workstation, first make sure that the following items are  
configured in the Network Control Panel:  
Client for Microsoft Networks  
IPX/SPX-Compatible Protocol or TCP/IP Protocol  
(TCP/IP requires V3.46 or later firmware and is not  
supported on older versions of JetAdmin; if you are using  
TCP/IP, both your PC and print server must be  
configured with a valid IP address; refer to chapter 3 for  
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information on setting the print server IP address with  
XAdmin32)  
HP JetAdmin (only required in the Control Panel if you  
have a version of JetAdmin earlier than V2.33)  
The appropriate network adapter driver (for example,  
3Com EtherLink III)  
If you want to use a version of JetAdmin later than 2.0, you  
must install JetAdmin on your PC. JetAdmin is included on  
the Windows 95 distribution CD, or it can be downloaded  
from the HP web site. The JetAdmin setup program provides  
a step-by-step guide through the installation process.  
Important: JetAdmin 3.3 or later requires XJet firmware  
version 3.58 or higher.  
Important: Windows 98 requires either JetAdmin V2.54  
(this version can be installed from the Microsoft Windows  
98 CD by running the SETUP.EXE file in the  
DRIVERS/PRINTERS/JETADMIN/DISK1/  
directory) or V3.30 or later (available on the HP web  
site).  
Configuring Windows 95/98 Peer-to-Peer (JetAdmin V3.0  
and above)  
1. Go the Start button, choose Programs, HP JetAdmin  
Utilities and then Add HP JetDirect Printers. Select  
Custom Setup and press Next.  
2. Select either IPX/SPX or TCP/IP printer, depending on  
which protocol you want to use. Click on Printer List  
to get a list of available printers (or you may manually  
enter the information).  
8-2 Windows 95 Peer-to-Peer Configuration  
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3. Click on the print server name (XCD_xxxxxx_P1 is the  
default name for IPX/SPX and XCD_xxxxxx is the  
default for TCP/IP, where "xxxxxx" is the last six digits  
of the Ethernet address) and press OK and then Next.  
Note that if you have an multiple ports enabled, the  
print server name will show up twice in the list; you  
may click on either name to configure it.  
4. Select the desired port (port #1 for the first parallel  
port, and if present, port #2 for the first serial port, and  
port #3 for the second parallel port (the XConnect 100  
second serial port is not supported). Press Next.  
5. If you need to print from DOS, type in LPT2 or LPT3  
as the port name (do not put in the colon). Do not use  
LPT1 or any other physical port on the PC. If you do  
not need to print from DOS, you may enter any name.  
Click Next for TCP/IP or Finish for IPX/SPX.  
Note: If you specify LPT2 or LPT3 you can ignore the  
message about potential hardware conflicts if you do  
not have physical ports with these names.  
If you are using IPX/SPX, click Finish and skip to step  
7. If you are using TCP/IP, click Next.  
6. If you are using TCP/IP, you can change the desired IP  
address. Click on Finish to continue.  
7. Click OK when you get the message that the port has  
been successfully created.  
8. Select the appropriate printer driver and click Next.  
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9. Choose the port you created in step 5 and then click  
Next.  
10. Pick any name for the printer and click Next. Print a  
test page if desired, and then press Finish.  
Configuring Windows 95 Peer-to-Peer (JetAdmin V2.33  
to 2.53)  
1. Go to the Start button, choose Settings, and then  
select Printers. Click on the Add Printer icon,  
click Next, select Local printer, and click Next  
again.  
2. Select the appropriate printer driver and click Next.  
Choose LPT1: as the port and click Next. Pick any  
name for the printer and click Next. Do not print a  
test page. Click Finish to complete the preliminary  
printer installation.  
3. Click on the printer icon of the printer you just created.  
From the File menu, choose the Properties and then  
select the Details tab.  
4. Choose Add Port.  
5. Select Other.  
6. Choose HP JetDirect port, OK.  
7. Select IPX/SPX Printer (if you are using the IP/SPX  
compatible protocol) or TCP/IP Printer (if you are  
using TCP/IP) and click on Search. Select the desired  
print server from the list and click OK (it is also  
possible to manually type in the print server address,  
8-4 Windows 95 Peer-to-Peer Configuration  
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name, and IP address). The print server information  
will now be displayed. Click Next to continue.  
8. You will get the message that "The network device you  
have selected has more than one port. Please select the  
port used in your printer." Select port 1 or the first  
parallel port, and if present, port 2 for the first serial  
port, port 3 for the second parallel port, (the XConnect  
100 second serial port is not supported), and then click  
OK.  
9. If you need to print from DOS, type in LPT2 or LPT3  
as the port name (do not put in the colon). Do not use  
LPT1 or any other physical port on the PC. If you do  
not need to print from DOS, you may enter any name.  
Click Finish if you are using the IPX/SPX protocol or  
Next if you are using TCP/IP.  
10. If you are using TCP/IP, the IP address, subnet mask,  
and gateway of the print server should be displayed.  
Click Finish.  
11. At the Details tab, the section "Print to the following  
port" should read something similar to "LPT2 (HP  
Direct Port)."  
12. Click Apply and then OK to exit the Properties menu.  
You should now be able to print to the new printer  
from either Windows 95 or DOS applications.  
Configuring Windows 95 Peer-to-Peer (pre-V2.33)  
1. Click on Next, Select Network Printer and click on  
Next again.  
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2. Select Browse, double click the HP_Network_Printers  
icon, and then select the print server name server name  
(default name is XCD_xxxxxx_pp , where "xxxxxx" is  
the last six digits of the Ethernet address and "pp" is P1  
for the first parallel port, and if present, S1 for the first  
serial port, P2 for the second parallel port; the  
XConnect 100 second serial port is not supported).  
Click on Next.  
Please note pre-V2.33 versions of JetAdmin do not  
support Peer-to-Peer printing from DOS applications  
(this is a Microsoft/HP bug).  
3. Select the desired printer manufacturer and model  
(click Have Disk if your printer is not listed), and click  
on Next.  
4. If the driver already exists, select Keep Existing  
Driver (if it does not, this step will be skipped), and  
then click on Next.  
5. If desired, change the name of the printer and/or make  
it the default, and then click on Next.  
6. If desired, you may print a test page (this may take a  
few minutes to print). Click on Finish to complete the  
installation. You may now print to the printer as if it  
were a local printer  
8-6 Windows 95 Peer-to-Peer Configuration  
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9
Microsoft Network Configuration  
(NetBEUI or NetBIOS/IP with  
Windows 95/98, Windows NT,  
OS/2 Warp/LAN Server)  
Overview  
Certain TROY XCD external print server models support the  
NetBEUI and NetBIOS/IP protocols for printing on Microsoft-  
compatible networks (refer to chapter 1 for specific protocol  
support information). Because they also support the SMB  
protocol, TROY XCD print servers automatically appear in the  
Windows Network Neighborhood and can be managed using  
standard operating system utilities.  
Note: The workstation will automatically use NetBIOS/IP if  
TCP/IP is enabled on it. It will use NetBEUI only if TCP/IP  
is not available.  
Note: NetBIOS/IP operation and support for more than one  
port requires V3.62 or later firmware. The latest firmware is  
available on the Internet at http://  
www.troyxcd.com.  
Important: If you are using NetBIOS/IP, you must first  
configure the print server with a valid IP address using the  
XAdmin32 utility as described in Chapter 3. You may also  
NetBEUI Configuration 9-1  
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need to set the WINS primary and secondary servers using  
the commands SET NETBIOS METHOD, SET NETBIOS  
PRIMARY, and SET NETBIOS SECONDARY commands from  
the print server console as described in Appendix A. This is  
not required if you are using NetBEUI only.  
Print Server Configuration  
To use the print server with a Microsoft network, you must  
know which domain it resides on. By default, Microsoft  
networks use the domain name WORKGROUP, so if you  
have not specifically configured a domain name for your  
network, you may use the name WORKGROUP and skip the  
remainder of this section.  
If you have a different domain name, then you must  
configure this name into the print server. To do this, you  
may use XAdmin32, XAdmin, WebXAdmin, or the print  
server console to connect to the print server (refer to Chapter  
3 for information on installing and using these utilities):  
• With XAdmin32, double click on the print server name  
and then click on the Microsoft tab. Then enter the  
desired domain name.  
• With WebXAdmin, click on Configure Microsoft and  
then enter the desired domain name.  
• With the print server console, enter the command:  
SET NETB DOMAIN domainname,  
where domainname is the desired domain name.  
9-2 NetBEUI Configuration  
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Windows 95/98 and Windows NT Port  
Monitor Installation  
Although it is possible to install the TROY XCD print server  
as a network printer on Windows 95/98 or Windows NT, this  
procedure is not recommended unless you have a very simple  
network. The reason is that these operating systems do not  
adequately support queuing print jobs from multiple host  
computers to a diskless print server (the queues may stop).  
To get around this problem, TROY XCD provides a port  
monitor that installs on the Windows 95/98 or NT computer.  
This port monitor acts like a local printer port, and therefore  
operates transparently with all Windows software. If you did  
not receive this software on CD-ROM or diskette, you may  
download it from the TROY XCD web site (http://  
www.troyxcd.com).  
To install the port monitor, go the Start button, select Run  
and click Browse.. Choose the appropriate drive, and if you  
are installing from CD-ROM, open the Monitorsfolder.  
Double click on the SETUPprogram. Follow the  
instructions on the screen to complete the installation.  
1. Click Next at the welcome screen.  
2. Select Next at the Choose Destination Location  
screen (or Browse to choose a different folder).  
3. Select Next at the Select Program Folder screen (or  
select an existing folder from the list).  
4. Click Yes when asked if you would like to configure a  
NetBIOS Port.  
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5. You will be asked to enter a port name, which must  
begin with "NB" (for example NB23). Enter the  
desired name or accept the default NB1. Click OK.  
6. Select Browse when asked for the Remote Print Server.  
- Choose the desired workgroup and click Next.  
- Choose the TROY XCD print server from the list of  
available devices. The default name of the print  
server is XCD_xxxxxx, where "xxxxxx" is the last six  
digits of the Ethernet address (for example,  
XCD_035893).  
- Choose the desired printer (service) from the list.  
The default service is BINARY_P1 for the parallel  
port, BINARY_S1 for the serial port, BINARY_P2  
for the XConnect 100 second parallel port, and  
BINARY_S2 for the second serial port..  
- Click Finish and then OK.  
7. Click Finish to restart the computer.  
Note: Print servers with firmware versions 3.58 and earlier  
use an address of the form \\XCD_xxxxxx_pp\pp,  
where "xxxxxx" is the last six digits of the Ethernet address  
and "pp" is the port name (P1 for the parallel port, S1 for the  
serial pot, P2 for the second parallel port, and S2 for the  
second serial port).  
You must then create a local (not network) printer on your  
system that uses this port. First go the Networks icon in the  
Control Panel on your workstation and make sure that you  
have the following enabled:  
- TCP/IP or NetBEUI protocol  
- Client for Microsoft Network  
- Appropriate Ethernet LAN adapter card  
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The procedures for doing this are as follows:  
Windows 95/98 Printer Installation  
1. Go to the Start button, choose Settings, and then  
select Printer. Click on the Add Printer icon, click  
Next, select Local printer, and click Next again.  
2. Select the appropriate printer driver and click Next. Choose  
NB1 as the port (unless you changed the name to something  
else) and click Next. Pick any name for the printer and click  
Next. If desired, print a test page. Click Finish to complete  
the preliminary printer installation.  
Windows NT 4.x Printer Installation  
1. Go to the Start button, choose Settings, and then  
select Printer. Click on the Add Printer icon, select  
My Computer, and click Next again.  
2. Choose NB1 as the port (unless you changed the name to  
something else) and click Next. Select the appropriate  
printer driver and click Next. Pick any name for the  
printer and click Next. Selected Shared or Not Shared,  
depending on whether you want other computers to  
access the printer. If desired, print a test page. Click  
Finish to complete the preliminary printer installation.  
LAN SERVER/WARP SERVER  
CONFIGURATION  
OS/2 File Server Configuration:  
1. Open the Templates folder on the OS/2 desktop.  
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2. Using the right mouse button, drag the Printer  
template onto the desktop.  
3. Type in any desired name for the printer from the  
Create a Printer window.  
4. Choose an unused port (for example, LPT3) to connect  
to the printer.  
5. Choose the appropriate printer driver from the list.  
6. Click Create and then OK.  
7. If desired, indicate whether you want to share the printer.  
OS/2 Workstation Configuration:  
On each workstation that you wish to print from, execute the  
following step:  
1
Go to the DOS or OS/2 command prompt and enter the  
command:  
NET USE LPTx: \\servername\servicename  
where “x” is the LPT port number (1 through 9),  
servername is the print server name (XCD_xxxxxx) by  
default, where “xxxxxx” is the last six digits of  
Ethernet address and servicename is the service name,  
(BINARY_P1, BINARY_S1, BINARY_P2, or  
BINARY_S2)  
NET USE LPT2: \\XCD_002477\BINARY_P1  
9-6 NetBEUI Configuration  
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10  
DLC/LLC Configuration  
Overview  
Certain TROY XCD external print server models support the DLC/  
LLC protocol, a simple protocol that is supported on a wide range  
of network operating systems (refer to chapter 1 for specific print  
server protocol support information). DLC/LLC is included as a  
standard part of Windows NT and Windows NT AS. It can be used  
on other systems with the addition of vendor supplied software that  
supports the Hewlett-Packard JetDirect card.  
Important Note: The DLC protocol cannot be enabled on  
more than one print server service, and is therefore limited to a  
single port. By default, print jobs will go the first parallel port.  
Because DLC is a non-routable protocol, there cannot be a  
router between the print server and the sending computer.  
Configuring DLC/LLC on Windows NT  
To use DLC/LLC on Windows NT, you must first install the  
DLC protocol:  
1. Go to the NT Control Panel and double click on the  
Network icon.  
2. Click Add Software  
3. On Windows NT 3.xx systems, select Add Software.  
On Windows NT 4.xx systems, click on the Protocols  
tab, and click Add.  
DLC Configuration 10-1  
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4. Select DLC Protocol. Click Continue (for 3.xx  
systems) or Close (for 4.xx systems).  
5. Reboot your system to make the change take effect.  
Windows NT 4.xx Printer Setup  
1. From the Start menu, select Settings and then Printers.  
Double click on Add Printer.  
2. Select My Computer and then click Next.  
3. Select Add a Port.  
4. Select Hewlett-Packard Network Port and then click  
New Port  
5. A list of available print server Ethernet addresses  
appears in the larger box under Card Address. Select  
the address of the desired print server (the address is  
on the label affixed to the print server, or it can be  
gotten through the self-test page). The selected print  
server address will then appear in the smaller box  
under Card Address.  
6. Type in any desired name for the port (the name must  
not be the name of an existing port or DOS device,  
such as LPT1) and click OK and Close.  
7. The Printer Ports menu will appear. The name you  
selected in step 6 will appear as a checked port in the  
list of available ports. Click Next.  
8. Select the desired printer manufacturer and model and  
click Next.  
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9. Give a name to the printer. If desired, select the  
printer as the default.  
10. Select Shared or Not Shared. If shared, select the  
type of operating systems that will be printing to it.  
11. Select whether or not you want a test page, and then  
select Finish.  
12. You will need to reboot your system in order to make  
the change take effect.  
Windows NT 3.xx Printer Setup  
1. From the Windows NT Main group, double click on the  
Print Manager icon.  
2. Select Printer from the menu bar and click on Create  
Printer.  
3. Enter any desired name for the printer in the Printer  
Name box.  
4. Select the printer model in the Driver menu.  
5. Choose Other (or Network Printer for V3.1 systems)  
from the Print to menu.  
6. Click on Hewlett-Packard Network Port.  
7. Type in your desired name for the port (this name must  
not be an existing port or DOS device, such as LPT1).  
8. The Ethernet addresses of available print servers will  
appear in the Card Address menu. Select the desired  
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address (the address is on the label affixed to the print  
server, or it can be gotten through the self-test page)  
and then click OK.  
9. If you want to share the printer, click Share the  
Printer on the Network.  
10. Click OK  
11. If necessary, select the appropriate printer options and  
then click OK.  
Configuring DLC/LLC on Other Systems  
To use DLC/LLC on other network systems, you will  
generally need vendor supplied software. Typically such  
software is designed to support the HP JetDirect print server.  
Follow the vendor's instructions to install the DLC protocol  
on your system.  
Once the protocol is installed, you create a network port in a  
manner similar to the Windows NT procedure described in  
the previous sections. The Ethernet address of the print  
server should automatically appear during the configuration  
process.  
The final step is to create a printer using the normal  
operating system printer setup method. The only difference  
is that instead of connecting the printer to the LPT1 parallel  
port, you point it to the network port you just created.  
Note: TROY XCD does not recommend using the DLC  
protocol with Windows for Workgroups 3.11 in a peer-to-  
peer configuration if the printer will be heavily used. This is  
because jobs may be rejected due to print spooler timeouts.  
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The best solution in these situations is to set up one PC as a  
server for handling network print jobs. All of the other PCs  
send their print jobs to the server PC using NetBEUI or TCP/  
IP, and the server PC then uses DLC to send the print jobs to  
the TROY XCD print server.  
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11  
LAT Network Configuration  
Overview  
TROY XCD print servers equipped with the LAT protocol are  
compatible with the Digital Equipment DECserver family of  
terminal servers. This means that if you are already familiar  
with configuring DECservers or compatible terminal servers  
in your network, you can use similar procedures to configure  
the TROY XCD print server.  
TROY XCD Print Server LAT Concepts  
The TROY XCD print server is a node on the Ethernet that  
offers a printing service to other nodes on the network. A  
node is simply a device, such as a host computer, terminal  
server, or print server. Every node on the network has a  
unique name, so the TROY XCD print server comes  
preconfigured with the name "XCD_" followed by the last six  
digits of the Ethernet address (for example, "XCD_00C351").  
The TROY print server comes preconfigured to run on a LAT  
network without any additional setup. The configuration can  
be changed if necessary by using the NCP, NCL, or ccr  
facility on your host computer, or via the XConnect II or  
XConnect 100 serial port; this procedure is described in  
Appendix A of this manual. Note that in most cases it is not  
necessary to change the configuration.  
LAT Network Configuration 11-1  
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To use the TROY XCD print server with a VMS host  
computer, you will first need to create a LAT application  
port on the host. A LAT application port allows a program  
to send and receive data over a LAT connection as if it were  
communicating with a directly-connected physical port. You  
will then need to associate a print queue with this port.  
VMS LAT Host Configuration  
The configuration process requires that you have system  
manager privileges. Before beginning the LAT configura-  
tion process, you must first make sure that LAT has been  
started on your system. If you are currently using terminal  
servers on your network, then LAT has probably already  
been activated. If LAT is not started, then you need to  
execute the following command before proceeding with  
configuration of the TROY XCD print server:  
@SYS$STARTUP:LAT$STARTUP  
1. Before creating print queue, you will need to determine  
the following:  
The VMS queue name. This can be any unique  
name (do a SHOW QUEUE command at the VMS  
prompt to list the existing queues).  
The LAT application port. This name of this port  
is LTAxxx, where "xxx" is any unused number (do  
a SHOW PORT command in the VMS LATCP  
program to see the existing ports).  
The TROY XCD print server node name and  
port name . The default node name is  
XCD_xxxxxx, where "xxxxxx" is the last six digits  
11-2 LAT Network Configuration  
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of the Ethernet address (for example,  
XCD_00C3E4). You can get the name of your print  
server by running the TROY XCD print server self-  
test (refer to Chapter 2 for information on running  
the self-test), or with the SHOW SERVER  
command from the TROY XCD print server  
console. The port name is P1 for the first parallel  
port. If you have an XConnect II or XConnect 100,  
the names of the additional ports are as follows:  
XConnect II serial port  
S1  
LN  
S1  
P2  
XConnect II parallel port with LN03 option  
XConnect 100 first serial port  
XConnect 100 second parallel port  
XConnect 100 second serial port  
S2  
Please note that the name of the XConnect 100  
parallel port is P1, even if the LN03 option is  
installed.  
Important: If you wish to use a different node name,  
you must change the print server name as described in  
as described in Appendix A.  
2. Use the VMS editor to create a text file with the  
necessary configuration commands (alternatively, you  
may edit the file LAT$SYSTARTUP.COM for VMS  
5.5-x and later systems or LTLOAD.COM for earlier  
VMS systems). For instance, the following sample  
command file creates a queue named XCD on LAT port  
33 for a TROY print server with a default node name of  
XCD_00C351 using the LATSYM processor and the  
default VMS form:  
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$MCR LATCP  
CREATE PORT LTA33:/APPLICATION  
SET PORT LTA33:/NODE=XCD_003C51/PORT=P1  
SHOW PORT LTA33:  
EXIT  
$SET TERM LTA33:/PASTHRU/TAB/NOBROADCAST-  
/PERM  
$SET DEVICE/SPOOL LTA33:  
$INIT/QUEUE/START/ON=LTA33:/PROC=LATSYM XCD  
Substitute your actual node name, port name (P1, S1,  
P2, S2, or LN), LAT port and queue name for the ones  
in the example. If you are using a service name,  
specify  
/SERVICE= servicename instead of /PORT=P1.  
Important: Use the default names unless you have  
specifically changed the names via the TROY XCD  
print server remote console.  
Important: Be sure to specify PROC=LATSYM or the  
queue will not service requests from multiple host  
computers.  
3. Execute the command file you have just created by  
typing "@" plus the file name in response to the VMS  
"$" prompt (for example, @LATSTART.COM). For  
additional convenience, you may want to include the  
"@filename" command in your system startup file so  
that the procedure is executed automatically when the  
system is booted.  
4. Define or modify a form for use with the TROY XCD  
print server. VMS uses forms to define the page  
layout. If you are printing graphics or PostScript jobs,  
you must define your form for NOTRUNCATE and  
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NOWRAP to prevent printer errors. For example, to  
redefine the VMS default form DEFAULT, you would  
type the following at the "$" prompt:  
DEFINE/FORM DEFAULT/NOTRUNCATE/NOWRAP  
If you are defining a new form, be sure to specify  
STOCK=DEFAULT (unless you are using a special stock)  
and initialize the queue with the DEFAULT=FORM option.  
For example, to create a form called PCL for the queue  
XCD on LAT port LTA33:, you would type:  
DEFINE/FORM PCL/NOTRUNC/NOWRAP/STOCK=DEFAULT  
INIT/QUEUE/START/ON=LTA33:/PROC=LATSYM/-  
DEFAULT=FORM=PCL XCD  
5. You are now ready to print. Use the PRINT command  
with the name of the queue and the file you wish to  
print as shown in the following example:  
PRINT/QUEUE=XCD MYFILE.TXT  
If the file does not print, recheck the hardware and  
software configuration, and then try printing again. If  
the file still does not print, refer to the Chapter 10,  
Troubleshooting, for further assistance.  
Eliminating Blank Pages (Optional)  
When Hewlett-Packard printers are used with VMS, a blank  
page is often printed after each job. To eliminate this blank  
page, first create a text file with the following contents:  
<ESC>]VMS;2<ESC>\  
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where <ESC> is the escape character (ASCII 27) and the  
"VMS" must be in uppercase characters. Then insert this file  
into your default library (normally SYSDEVCTL.TLB), and  
specify it as a setup module in your form (stop and reset all  
queues that use the library before doing this procedure). For  
example:  
$LIB/INS SYS$SYSROOT:[SYSLIB]SYSDEVCTL.TLB NOBL  
$DEF/FORM PCL/SETUP=NOBL  
The above example inserts the file NOBL.TXT into the  
default library and then redefines the form PCL (previously  
defined in step 4) to eliminate blank pages.  
Note: This procedure is not required for DECprint  
Supervisor (DCPS).  
PATHWORKS for DOS Configuration  
The instructions for configuring a PATHWORKS print queue  
depend on whether you have V4.X or V5.X.  
PATHWORKS V5.X Server Setup Instructions:  
To print from PATHWORKS V5.X, you must first create a  
LAN Manager printer destination, and then you must make it  
shareable. The procedure is as follows:  
1. To create a LAN Manager printer destination, use one of  
the following methods (note that by default the printer  
name you supply also identifies the printer destination,  
a default LAN Manager print queue, and a VMS print  
queue):  
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-
-
Type ADMINISTRATE/PATHWORKS from the VMS  
prompt to enter the Server Admin interface. Then  
select Printer Destinations option from the View  
Menu and enter the required information.  
OR  
Use the MANAGEWORKS program on a  
PATHWORKS PC. Select the desired server,  
choose the Create option from the Actions menu,  
and then choose the LAN Manager Printer Queue  
option (the Create LM Print Queue dialog box  
will be displayed). In the Print Destinations  
section of the dialog box, choose ADD.  
These two methods will automatically create a  
VMS print queue and a default LAN Manager print  
queue associated with the printer destination.  
2. To share a LAN Manager print queue:  
-
-
From the Server Admin interface, choose the  
Shared resources option from the View menu.  
From the MANAGEWORKS interface, select the  
desired server, choose the Create option from the  
Actions menu, and choose LAN Manager Shared  
Printer.  
-
At the VMS Command line, type the command:  
NET SHARE sharename=printername  
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where sharename is the share name associated with  
the print queue and printername is the name of the  
printer from Step 1.  
PATHWORKS V4.X Server Setup Instructions:  
1. Create a VMS queue as described in previous sections.  
2. Run PCSA_MANAGER on the VMS system.  
a. Type MENU to get the PCSA menu.  
b. Select SERVICE OPTIONS  
c. Select ADD SERVICE (do not use the ADD  
PRINTER QUEUE option, as this will add a PCL  
printer reset that will affect PostScript printing.  
d. Select PRINTER SERVICE  
e. Enter service name (pick any name)  
f. Enter VMS queue name (previously defined)  
g. Enter VMS form name (use the default if you do  
not have a specific form defined)  
PC Setup Instructions (All Versions):  
1. Perform the following steps on the PC to connect to the  
print service you created in the previous steps:  
a. If you are using DOS, type the command USE  
LPTx:\\node\service at the DOS prompt, where  
x is the PC parallel port number, node is the  
DECnet node name and service is the service name  
picked previously. For example:  
USE LPT1:\\VAX\LASER  
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You may delete this print service by typing LATCP  
at the C:> prompt and then entering the command  
DELETE LPT1:  
b. If you are using WINDOWS, first make sure that  
you have selected DEC PATHWORKS as the  
network under the Windows Setup icon. Then:  
-
-
Click on the Print Manager icon and select  
Options and then Printer Setup  
Click Add, go to the List of Printers, select the  
desired printer type, and click Install. If  
desired, click Set as Default Printer.  
Click Connect and select the desired port (e.g.,  
LPT1)  
Click Network and select the port you chose  
above and type in the network path  
(\\node\service, where node is the DECnet  
node name and service is the service name  
picked previously; for example, \\VAX\LASER)  
Click Connect (the Current Printer  
Connection should show the port and the  
network path that you selected)  
-
-
-
-
Click Close, OK, Close, and Exit to get out of  
the Print Manager  
PATHWORKS for Macintosh Configuration  
If you are using PATHWORKS for Macintosh, you will need  
to make sure that you have a bidirectional channel (in other  
words, you did NOT enter the command SET SERVICE  
servicename RECEIVE ENABLED from the TROY XCD  
print server remote console). Then create a LAT port using  
LATCP as shown in the following example (substitute your  
actual node name and LAT port number):  
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CREATE PORT LTA53:/APPLICATION  
SET PORT LTA53:/NODE=XCD_009C53/PORT=P1  
Do not set the LAT port as a spooled device. Now go into  
ADMIN/MSA and enter the command :  
ADD PRINTER name/QUEUE=queuename/DEST=LTA53:  
where name is the name of the printer, and queuename is the  
queue name.  
DECprint Supervisor Configuration Notes  
If you want to use a TROY XCD print server with the  
DECprint Supervisor software, you must have the DCPS-  
Open option in order to support Hewlett-Packard printers  
(you may also need to modify the DCPS device control  
modules and queue setup to handle "unrecognized" printers).  
Do not use the print server console command SET  
SERVICE RECEIVE, because bidirectional  
communications is required for DCPS.  
Important: DCPS requires that the printer be forced into  
PostScript mode. It will NOT work if the printer is set to  
autosense between PCL and PostScript.  
Important: If you are using the parallel port on the printer,  
the port must be compatible with the IEEE P1284 bitronics  
bidirectional standard.  
Installation on Other Host Computers  
Installation procedures differ somewhat for other DEC  
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operating systems (e.g., RSTS/E and RSX-11M-PLUS).  
Refer to the appropriate DEC documentation for information  
on setting up LAT print queues on these systems.  
Changing the Configuration (Optional)  
The print server default configuration is adequate for most  
applications. However, if you wish to change the  
configuration, you may access the print server console via  
the NCP or NCL utilities on a VMS system, the ccr or  
TELNET commands on an ULTRIX computer, or through  
the serial port using DECserver-style commands. The  
configuration procedure is described in detail in Appendix A.  
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12  
Banyan VINES Network  
Configuration  
Overview  
TROY XCD print servers that include the Banyan VINES IP  
protocol (refer to chapter 1 for specific protocol support  
information) allow printers to be shared on a Banyan VINES  
network. Users on client PCs send their jobs to any VINES file  
server running the Banyan PCPrint software, which in turn  
spools the jobs to the TROY XCD print server and the printer.  
Printing is transparent to user applications, and the print server  
can be managed using standard VINES utilities like  
MANAGE, MSERVICE, MUSER, and the Operator Console  
printer control. In addition, VINES users can print  
concurrently with users of NetWare, TCP/IP, and AppleTalk.  
In order to use a TROY XCD print server on a VINES  
network, you will need the following:  
• Banyan's PCPrint software (a Banyan-supplied software  
option that is installed on the VINES file server)  
• Optional Banyan firmware on the TROY XCD external  
print server  
• TROY XCD XAdmin 16-bit utility software (on TROY  
XCD Print Server Software diskette or CD-ROM) or  
access to print server console via serial port, or through  
TELNET, DEC NCP or NCL, or TROY XCD XCONFIG  
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NetWare utilities (refer to Appendix A of the TROY XCD  
print server manual for information on using the console).  
Note: The new XAdmin32 32-bit utility does not  
currently work on a Banyan VINES workstation unless the  
workstation is also running TCP/IP or NetWare.  
A. File Server User Configuration  
The first step in the configuration process is to configure the  
file server so that the TROY XCD print server can log into  
the Banyan VINES network. To do this, you will need to  
configure a StreetTalk user name for the print server (all  
VINES print servers log into the file server as users).  
1. From any VINES workstation log in as a supervisor and  
execute the MANAGE program by typing MANAGEat  
the DOS prompt.  
2. At the main menu, select 2 - Users and press ENTER.  
3. You will get the Manage Users screen. Select ADD a  
user to get the Add A User screen. Type in a  
StreetTalk name for the desired TROY XCD print  
server service. You may optionally type in a  
description, nickname, and a password. Press the F10  
key when you are finished.  
4. You will then get the Add User Profile screen. Select  
a blank user profile and then press ENTER. If there is  
no existing blank profile, the select the Sample Profile.  
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5. You will get the message "Do you want to force the  
user to change passwords on the next login?". Select  
No and press ENTER.  
6. You will then get the Manage A User screen. If you  
selected a blank user profile in step 4, you can skip to  
step 8. Otherwise, use the arrow keys to select  
MANAGE User Profile and press ENTER.  
7. You will get the Manage User Profile screen. Execute  
the following steps to create a blank user profile:  
- Select EDIT profile  
- When the profile appears on the screen, press CTRL-  
X multiple times to delete every line in the profile,  
and press F10 when you have finished. You may  
then use this newly created blank profile as a  
template when configuring additional TROY XCD  
print servers. Then press ESCAPE to return to the  
Manage a User screen.  
8. Press ESCAPE twice to return to the main menu.  
B. File Server Queue Configuration  
You must now configure the queue(s) on the Banyan VINES  
file servers. Print queues are one of several different types  
of services that are available on a VINES file server. You  
may configure several print queues for a single TROY XCD  
print server. For example, one print queue could be for  
printing jobs to the print server parallel port, while another  
would be for the serial port. To configure a print queue, use  
the MANAGE utility as follows:  
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1. From the main menu, select 1 - Services and press  
ENTER.  
2. You will get the Manage Services menu. Select ADD  
a server-based service and press ENTER.  
3. From the Add A Service screen type the desired  
StreetTalk name for the print queue, press ENTER,  
and then type in a description of the print server  
followed by ENTER.  
4. Select the desired file server (if there is more than one)  
and press ENTER.  
5. When you get the Select Type Of Service screen,  
select 3 - VINES print service (for VINES 5.xx) or 2 -  
Banyan Print Service (for VINES 6.xx) and press  
ENTER.  
6. Use the arrow keys to select the disk where the print  
queue service will reside and press ENTER.  
7. You will get the message "The service is running but  
not yet available to users." Press F10.  
8. If desired, type in the maximum number of jobs and  
maximum size of job for the queue when you get the  
Configure Queue screen. Otherwise press F10 for  
unlimited number and size.  
9. If desired, choose a default paper format when you get  
the Configure Paper Formats screen. Otherwise,  
press F10 to select the defaults.  
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10. If desired, enter the user names who are authorized to  
use the printer when you get the Access Lists screen.  
Otherwise, press F10 to accept the defaults.  
11. If you have a VINES 5.xx system, you may optionally  
enter the users to be notified in the event of printer  
problems when you get the Alert list screen.  
Otherwise, press F10 to accept the defaults (not  
applicable for VINES 6.xx).  
12. When you get the Add A Destination screen, use the  
arrow keys to select PCPrint and press ENTER.  
IMPORTANT NOTE: If the PCPrint option is not  
installed, PCPrint will not appear on this screen. You  
must have PCPrint installed in order to use a TROY  
XCD print server.  
13. When you get the Destination Attributes screen, enter  
the StreetTalk name of the TROY XCD print server  
(from step A-3) and an optional description. Press F10.  
14. You will get the Output strings menu. This screen  
allows you to define strings of characters that can be  
sent before and after the print job to put the printer in a  
particular state (for example, duplex mode). The  
default values work OK for most applications.  
However, if you are printing text files directly from the  
DOS prompt, you should define a Post-job string such  
as \f(formfeed) to insure that the paper is ejected  
(this is generally not needed with DOS or Windows  
application programs, since the program or drivers  
reset the printer after each job, and it may cause  
problems with binary graphics files). Press F10 to  
accept the output string values.  
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15. You will then get the Enable strings menu. This menu  
allows you to select whether or not a banner page is  
printed, whether or not to use the setup and reset  
strings, and other options. Choose the desired options  
or press F10 to select the defaults.  
16. You will be asked "Would you like to add another  
destination at this time?" Select No.  
17. You will then get the Print Queue Status screen, which  
will show that the queue is not accepting jobs or  
printing jobs. Change both values to Yes and then  
press F10. You will get the message that the queue is  
now ready to accept and print jobs. Press F10 again.  
18. If you are configuring more than one queue on the file  
server, repeat steps 1 through 17 of this section.  
Otherwise, press ESCAPE multiple times to exit the  
MANAGE utility.  
C. Print Server Configuration Using  
XAdmin  
The last step is to add the StreetTalk login name to the TROY  
XCD print server and to associate the file server queue with  
one of the services on the print server. The procedure is as  
follows:  
1. Install the software from the TROY XCD Print Server  
Software diskette or CD-ROM by selecting File from  
the Windows Program Manager menu bar. Then select  
Run, enter A:SETUP.EXEas the command line (or  
select the \Utilities\Xadmin\Setup.exe  
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path on the CD-ROM), click OK, and follow the  
instructions on the screen.  
2. Double click on the XAdmin icon to start the program  
under Windows.  
3. The print server name (XCD_xxxxxx_P1, where  
"xxxxxx" is the last six digits of the Ethernet address)  
will show up in the list. If it does not, double check  
your Ethernet cabling and (if applicable) hub  
connection. Click on this name with the mouse button.  
4. Click on the Configure button.  
5. Click on the Banyan tab.  
6. The Banyan hop count is set by default to two hops,  
which is adequate for most networks. However, if the  
file server is located more than two hops from the print  
server, you must set the hop count to the appropriate  
value.  
7. Enter the StreetTalk name of the TROY XCD print  
server (this must exactly match the name you entered in  
Step A-3). If the StreetTalk name has spaces in it, you  
must enclose the name in double quotation marks (for  
example, "john smith@uc engineering@irvine"). If  
you entered a password in step A-3, you should also  
enter the same password here.  
8. Click on the Services tab.  
9. Double click on the service you wish to enable for  
VINES. If in doubt, use BINARY_P1 (for the parallel  
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port), BINARY_S1 (for the serial port), and BINARY_P2  
or BINARY_S2 for the XConnect 100 second parallel  
and serial ports. Refer to Appendix B of the manual for  
additional information on using services.  
10. Type in the StreetTalk name of the print queue you  
defined in step B-3.  
11. Click on OK, and then click OK again to save the  
configuration.  
12. Click OK and then OK again to exit XAdmin  
D. Print Server Configuration Using the  
Print Server Console (Optional)  
As an alternative to XAdmin, you may use the print server  
console to configure an TROY XCD print server. The steps  
are as follows:  
1. Connect to the print server console using TELNET,  
NCP, XCONFIG, or the serial port (refer to Appendix  
A for information on using the console).  
2. Execute the following commands:  
SET BANyan LOgin loginname  
Purpose: Sets StreetTalk login name of print server.  
SET BANyan PAssword password  
Purpose: Sets login password of print server. The  
password (if any) must match the password you set in  
step A-3. This command is not required if you did not  
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assign a password to the print server with the  
MANAGE program.  
SET SERVIce service STreettalk queuename  
Purpose: Enables the Banyan protocol on the specified  
TROY XCD print server service and associates this  
service with the StreetTalk name of a given print queue  
the VINES file server. Type SHOW SERVICEto see  
a list of the available services (if in doubt, use  
BINARY_P1 for the parallel port , BINARY_S1 for  
serial port, BINARY_P2 for the XConnect 100 second  
parallel port, and BINARY_S2 for the XConnect 100  
second serial port).  
3. If required, the following additional commands are  
available:  
SET BANyan HOp nn  
Purpose: Sets number of hops between the TROY  
XCD print server and the Banyan file server. The  
default value is 2, which is adequate for most sites, but  
you will need to change this value if the file server is  
more than two hops away from the print server.  
SET BANyan [ENable|DISable]  
Purpose: Enables or disables Banyan protocol on the  
TROY XCD print server. Banyan is enabled by  
default.  
SET BANyan TImeout nn  
Purpose: Sets job timeout (in seconds).  
CLEAR SERVIce service STreettalk  
Purpose: Disables the Banyan protocol on the  
specified service.  
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SHow BANyan  
Purpose: Shows Banyan protocol settings and  
statistics.  
4. When you have finished entering commands, type  
EXIT to exit the remote console and cause the  
commands to take effect.  
E. Testing the Print Queue  
To test the queue, use the Banyan BPRINT command from  
the DOS prompt on your workstation. For example:  
BPRINT TEST.TXT /P:MYQUEUE  
prints the file TEST.TXT to the file server queue  
MYQUEUE.  
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13  
PrintraNet Remote Internet Printing  
Overview  
TROY XCD's PrintraNet product is a software driver for  
WindowsTM 95, Windows 98, or Windows NT that allows a  
PC user at one location to send a print job to a printer con-  
nected to an TROY XCD print server at a remote location  
across the Internet in a simple and transparent manner. For  
example, a user on a PC in New York could print a document  
directly from his Microsoft Excel application program to a  
printer in Chicago. The PC may be attached to a Local Area  
Network, or it may be connected via a dial-up PPP link to an  
Internet Service Provider. Because of the low cost of access-  
ing the Internet, the PrintraNet software can save the user a  
significant amount of money in toll charges, particularly  
when international communications is involved.  
If you did not receive the PrintraNet software on diskette or  
CD-ROM, you may download it from the TROY XCD web site  
(http://www.troyxcd.com).  
PrintraNet Concepts  
The PrintraNet software is installed using a standard Win-  
dows Installation Wizard. It creates a virtual port on the  
Windows 95, Windows 98, or Windows NT PC that operates  
similar to the standard LPT1 printer port from the applica-  
tions program point of view. The user can use the Windows  
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95/98/NT Print Manager to create a printer that uses this port  
along with a standard Windows 95/98/NT-compatible printer  
driver (for example, the Hewlett-Packard LaserJet 5 or  
Lexmark Optra drivers). Any Windows 95/98/NT applica-  
tions program can therefore print to this printer (and hence to  
the virtual port) without modification or change in opera-  
tional procedure.  
When a job is printed to the PrintraNet virtual port, it is actually  
MIME-encoded, converted to a standard Internet E-mail mes-  
sage, and sent out to a TROY XCD print server at the remote  
location using either the Messaging API (MAPI) or WINSOCK.  
This means that PrintraNet is compatible with most common E-  
mail software packages, and there is no requirement to install a  
TCP/IP stack on the PC. The only requirement is that the E-mail  
server be capable of sending E-mail messages over the Internet.  
In more detail, the procedure is as follows:  
If you are connected to a Local Area Network, the E-mail  
message gets passed to the E-mail server, which in turn  
sends it out over the Internet using the SMTP protocol  
(Simple Mail Transport Protocol) to the remote TROY XCD  
print server.  
If you are connecting via a modem directly to an Internet  
Service Provider (ISP), the ISP handles the routing of the E-  
mail to the remote TROY XCD print server.  
At the remote site, an E-mail server receives the E-mail message.  
The remote print server, which has its own E-mail address, uses  
the POP3 protocol (Post Office Protocol 3) to download the E-  
mail message from the E-mail server. It then decodes the  
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attachment and prints it out on the printer. As a configurable  
option, the remote print server can send an E-mail message back  
to notify the sending PC that the job was successfully printed.  
The remote print server must be running Version 3.38 or later  
firmware. This firmware is available at no charge on the TROY  
XCD web site (http://www.troyxcd.com directory).  
PrintraNet is supported by all TROY XCD print servers except  
the XConnect II Lite and XJet III.  
A new feature of PrintraNet is its Address Book capability.  
This capability allows the Windows user to have a pre-  
defined list of remote printers. A print job can be sent to  
any of these remote printers by simply clicking on the  
appropriate address book entry. In addition, groups of  
remote printers can be defined, so that a single print job can  
be sent to multiple printers.  
Another new feature of PrintraNet is direct E-mail printing.  
This feature allows ordinary text E-mail messages to be  
sent to the print server and then printed out on the printer.  
No special software (other than an E-mail program) is  
required on the sending computer.  
This chapter covers the following topics:  
Installation of the PrintraNet software on a Windows 95/  
98/NT PC at the local site  
Enabling the PrintraNet capability on the TROY XCD  
print server at the remote site.  
The manual assumes that you have already installed the  
TROY XCD print server at the remote site with a valid IP  
address per the instructions in the appropriate print server  
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Administrator's Guide. It also assumes that you have the  
capability of configuring E-mail services on your PC and E-  
mail server, or that you have access to a network  
administrator who can perform these tasks for you.  
Step 1 Installing the Software on a  
Windows 95/98/NT PC  
To install the PrintraNet software on a Windows 95/98/NT  
PC, execute the following steps:  
1. Make sure that the PC is running an E-mail program (for  
example, Microsoft Exchange) that is capable of sending  
E-mail messages using either MAPI or WINSOCK.  
MAPI (Messaging Applications Program Interface) is  
used by most popular Windows 95/98/NT E-mail  
packages, while WINSOCK is used by TCP/IP-based  
mail packages.  
2. Make sure that your E-mail server is capable of sending  
messages across the Internet. Alternatively, if you are  
communicating directly from the PC via a modem to an  
Internet Service Provider, make sure that you have an  
Internet mail account on the ISP, and that the PC is  
configured to send E-mail using this account.  
3. Make a backup copy of the PrintraNet software, and use  
this backup for the installation process. Store the original  
diskette in a safe place.  
4. Insert the backup installation diskette into the PC. From  
the Windows 95/98/NT Start button, select Run. Then  
enter A:SETUPand press Enter to start the PrintraNet  
installation program.  
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5. Push the Next button in response to the Welcome  
message.  
6. Select the desired directory to install the PrintraNet files  
(the default directory is C:\Program Files\XCD\  
PrintraNet\), and then push Next.  
7. Select either MAPI (the default) or WINSOCK as the  
mail transport and press Next. Most mail programs,  
include the Microsoft Exchange program that is included  
with Windows 95/98/NT, use MAPI. The installation  
program will then begin installing the files.  
8. You will then be asked for a port name. The default port  
name is PNET1. If you want to select a different port  
name (for example, if you have more than one PrintraNet  
remote printer), then enter the name of the port. The port  
name must begin with PNET and end with a number, for  
example, PNET3.  
Press OK to continue.  
9. You will now get the Port Settings dialog box for the  
remote print server. Enter the following information:  
E-Mail Address: Enter any unique legal Internet E-  
mail address for the remote TROY XCD print server  
(for example, [email protected]).  
Note: Internet E-mail addresses cannot have spaces  
in them.  
You may also click on the Address Book button.  
This allows you to add E-mail addresses of other  
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printers. To add addresses, go to the menu bar,  
select File and then New Address (or click on the  
New Address icon, which is the one with a single  
person). Enter a description, an E-mail address, and  
an optional memo for the remote TROY XCD print  
server. Click on OK to add it to the address book.  
The address book allows you to send print job to any  
of the remote print servers without having to type in  
its E-mail address.  
In addition, the Address Book allows you to create  
groups of remote printers. To do this, select File  
and then New Group (or click on the New Group  
icon, which is the one with three people) to add  
users. The Group capability allows you to send a  
single print job to more than one remote printer.  
The Partial E-mail Print option breaks the print job  
into several smaller E-mail messages, which the  
print server reassembles at the remote end into a  
single print job. It is useful if you are sending print  
jobs through E-mail servers that limit the size of  
print jobs. If you check this option, you can enter a  
partition value or use the default value of 1024K  
bytes.  
The Port Settings dialog box will be displayed each  
time you print, thereby allowing you to select a  
remote print server from the address book or to  
manually enter an address. The Show this dialog  
for each Print Job box should be checked unless  
you plan to send jobs to only a single TROY XCD  
remote print server and therefore do not need to  
change the destination E-mail address.  
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Service Name: Enter the service name on the remote  
TROY XCD print server that you wish to use for  
printing. This is normally BINARY_P1 for the first  
parallel port, BINARY_S1 for the serial port,  
BINARY_P2 for the second parallel port, or  
BINARY_S2 for the second serial port. If you do not  
know the service name, you may leave this field  
blank and the default binary service will be used.  
Refer to Appendix B of the appropriate TROY XCD  
print server Administrator's Guide for information on  
how to use services.  
Your E-Mail Address: If you are using MAPI, skip  
this step. If you are using WINSOCK, enter your E-  
mail address (for example, [email protected]).  
SMTP E-Mail Server: If you are using MAPI, skip  
this step. If you are using WINSOCK, enter the IP  
address of your SMTP E-mail server (consult your  
network administrator if you do not know this  
address).  
Select Desired Notification: You may optionally  
have the remote TROY XCD print server notify you  
when the job is complete or when the job fails or both  
when the job is complete and if it fails. Select the  
desired option and then enter the E-mail address  
where you want the notification sent (generally you  
would want the notification sent to your own E-mail  
address).  
Press OK to continue.  
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10. If desired, you can read the README file for release  
note information regarding PrintraNet. The PrintraNet  
driver installation is now complete.  
11. You must now create a printer on your Windows 95/98/  
NT system using the standard Windows 95/98/NT  
printer setup procedure. To do this, go the Start button,  
select Settings and then Printers.  
12. Select Add Printer to begin the printer installation.  
13. Click Next when you get the Add Printer Wizard  
window.  
14. Select Local Printer when you are asked how the  
printer is connected to your computer, and push Next.  
15. Select the desired manufacturer and model of the remote  
printer (for example, Hewlett-Packard LaserJet 5). If  
necessary click Have Disk to load the driver off of the  
printer's installation diskette. Click Next when you are  
done.  
16. If you have picked a printer driver that is already being  
used, you have the option of either keeping the existing  
driver (recommended) or replacing it. Select the desired  
option and press Next.  
17. Select the PrintraNet E-mail port (PNET1 by default)  
and press Next.  
18. Enter any desired name for the PrintraNet remote printer  
and press Next. For example, you could call the printer  
"E-mail Printer". Note that this name does not need to  
match the E-mail address that you assigned in step 9.  
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19. Select No when asked if you want to print a test page,  
unless you have already configured the remote TROY  
XCD print server to receive PrintraNet print jobs.  
You have now finished installing the PrintraNet software. If  
you have only one E-mail printer, go to Step 2, Configuring  
the Remote TROY XCD Print Server.  
Adding a Second E-Mail Printer Port  
You should not rerun the install program to add a new E-  
Mail printer port. Instead, press the Start button, select  
Settings, and open the Printers window. Click on the icon  
of a PrintraNet printer, select File from the menu bar, and  
then choose Properties. Click on the Details tab and push  
the Add Port button.  
In the Add Port dialog, select the Other radio button and  
then "PrintraNet Port". Click on OK and it will give you the  
Port Name dialog (like in the install program). Any unique  
name can be given here as long as it starts with "PNET" and  
another port does not already exist with the same name.  
Then enter the port settings as described in step 9 of the  
Installing the PrintraNet Software on a Windows 95/98/NT  
PC section.  
Step 2 Configuring the Remote TROY  
XCD Print Server  
The next step is to configure the remote TROY XCD print  
server. The remote print server can be configured with  
TROY XCD's XAdmin or XAdmin32 Windows 95/98/NT  
configuration utility, WebXAdmin browser-based utility, or  
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by accessing the print server console through the print server  
serial port or via TELNET, DEC NCP, or XCD's XCONFIG  
utilities. Refer to Appendix A for information on how to use  
the serial port, TELNET, NCP, or XCONFIG to access the  
print server console.  
Print Server Configuration Checklist  
Before configuring the print server to receive PrintraNet  
print jobs, check the following:  
1. Make sure that the E-mail server at the remote site (the  
receiving end) is configured to handle the TCP/IP POP3,  
and SMTP protocols (SMTP is only required if the  
notification feature is enabled).  
2. Configure the POP3 server on the E-mail server at the  
remote site with a mail account and password for the  
remote printer (generally, the mail account name will be  
the first part of the name that you assigned in step 9 of  
the previous section; for example, if you assigned the  
name [email protected], the account name would be  
emailprinter). The procedure for configuring a POP3  
server varies depending on the operating system of the E-  
mail server, so consult your operating system  
documentation for details.  
3. Make sure that the TROY XCD print server is installed  
and running with TCP/IP enabled and has a valid IP  
address assigned to it.  
Because access to the E-mail server on most networks is  
usually restricted, you may need to have your network  
administrator check the configuration and add the mail  
account.  
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Using XAdmin, XAdmin32, or WebXAdmin to  
Configure the Print Server  
NOTE: Skip this section if you wish to use the print server  
console to configure the print server.  
Two graphical user configuration programs are included on  
the TROY XCD Print Server Software diskette or CD-ROM  
that is shipped with every TROY XCD print server. XAdmin  
runs on Windows 3.11 or Windows 95/98, while XAdmin32  
runs on Windows 95/98 and Windows NT. To use XAdmin  
or XAdmin32, you must be running either NetWare or  
Banyan VINES client software, and the PC must be on the  
same network as the TROY XCD remote print server.  
WebXAdmin allows the print server to be managed by any  
standard web browser using the TCP/IP protocol. Refer to  
Chapter 3 for additional information on XAdmin,  
XAdmin32, and WebXAdmin.  
The steps required to configure the print server to receive  
print jobs from a Windows 95/98/NT PC running the  
PrintraNet software are as follows:  
1. Select the name of the desired TROY XCD print server  
from the list by double clicking on it (XAdmin or  
XAdmin32) or entering its IP address (WebXAdmin).  
4. Click on the Internet tab or button.  
5. Enter the IP address of the POP3 server (consult your  
network administrator if you do not know this address).  
6. Enter the mailbox name for the remote TROY XCD print  
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server. Usually this will be the first part of the E-mail  
address that you entered in step 9 (for example, if the E-  
mail address of the remote print server is  
emailprinter@xyz, then the mailbox name would be  
emailprinter.  
7. Enter the password for the mailbox, if any.  
8. The print server is configured by default to poll the POP3  
server every 30 seconds. You may change this value, if  
desired.  
9. If you have enabled notification, enter the IP address of  
your SMTP server (consult your network administrator if  
you do not know this address).  
10. Press the OK button., and exit XAdmin or XAdmin32.  
You have now configured the print server to receive print  
jobs. Skip to the Printing to the Remote TROY Print  
Server section later in this manual.  
Using the Console to Configure the Print  
Server  
NOTE: Skip this section if you used XAdmin, Admin32, or  
WebXAdmin to configure the remote TROY XCD print server.  
As an alternative to the TROY XCD graphical configuration  
utilities, you can use the print server console to configure the  
remote TROY XCD print server. The console can be  
accessed via the print server serial port, TELNET, DEC  
NCP, or the TROY XCD XCONFIG utility. Refer to  
Appendix A if you do not know how to use the console.  
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1. When you get the "Local>" prompt after connecting to  
the console, enter the command  
SET POP3 ADDRESS ipaddress  
where ipaddress is the IP address of your POP3 server  
(consult with your network administrator if you do not  
know this address).  
2. Enter the commands:  
SET POP3 NAME mailboxname  
SET POP3 PASSWORD emailpassword  
where mailboxname is the name of the remote TROY  
XCD print server mailbox and emailpassword is the  
password associated with this mailbox. Usually the  
mailbox name is the same as the first part of the E-mail  
address that you defined previously (for example, if the  
E-mail address is [email protected], then the  
mailbox name is emailprinter.  
3. The print server is set by default to poll the POP3 server  
every 30 seconds. If you wish to change this value, enter  
the command:  
SET POP3 POLLING rate  
where rate is the polling rate in seconds.  
4. If you have enabled notification, enter the command:  
SET SMTP ADDRESS ipaddress  
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where ipaddress is the IP address of your SMTP server  
(usually the same as the IP address of your POP3 server).  
5. Type EXITto exit the console and save the changes.  
You have now completed configuring the remote TROY  
XCD print server.  
Step 3 Printing to the Remote TROY XCD  
Print Server  
To print to the remote TROY XCD print server from the  
local Windows 95/98/NT PC, you simply use select the  
printer that you created in Step 1 and print to it the normal  
manner. For example, to print the remote printer named  
Email Printer, you would select Print from the menu bar,  
push the Printer Setup button, click on the name Email  
Printer, and then click OK twice.  
You will then get the Port Settings dialog box (assuming that  
you have not unchecked the Show this dialog for each Print  
Job box). You can now use the address book, manually  
change the E-mail address of the destination, or modify other  
parameters. Click OK when you are ready to print.  
The job will then be sent over the Internet to the remote  
TROY XCD print server.  
Troubleshooting  
The first step in troubleshooting is to make sure that you  
have a valid E-mail connection on both the sending PC and  
the receiving print server. Try sending an E-mail message  
from the PC to a user at the remote site who can receive mail  
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via the POP3 server. If this does not work, there may be an  
E-mail configuration problem on the PC, on the local E-mail  
server, or on the remote POP3 server. Double check to make  
sure that the E-mail parameters that you configured on the  
PC and on the remote print server match those that are  
configured on the E-mail servers.  
If you can print small files OK but are having trouble  
printing large files, the problem may be in the E-mail system.  
Some E-Mail systems have difficulties printing files that are  
larger than about 400KB in length. To verify this, try  
sending the large file as an attachment to an E-mail message.  
If the file does not reach its destination intact, then the  
problem is with the E-Mail system.  
If you get an SMTP error when using a WINSOCK  
connection, you may need to configure the hosts file on your  
Windows 95/98/NT system. To do this create a file named  
HOSTS in the \WINDOWS\SYSTEM directory (or edit this  
file if it already exists) and add an entry for your mail server  
similar to the following using the DOS editor (substitute the  
actual IP address and name of your SMTP mail server):  
192.189.207.222  
mail.troyxcd.com  
If you require additional support, contact TROY XCD  
Technical support at (949) 399-0820, FAX: (949) 399-0825,  
E-mail: [email protected].  
Print Server Console Command  
Summary  
The following PrintraNet-related configuration and status  
commands are available from the TROY XCD print server  
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console (for a complete list of commands, refer to Appendix  
A in the appropriate print server Administrator's Guide):  
SET POP3 ADdress aa.bb.cc.dd  
Purpose: Sets POP3 Server IP address  
SET POP3 ENable/DISable  
Enables or disables POP3 protocol  
POP3 POlling nn  
Sets POP3 server polling frequency in seconds  
POP3 NAme <name>  
Sets POP3 mailbox name for print server  
POP3 PAssword <password>  
Sets the POP3 Mailbox password  
SET SMTP ADdress aa.bb.cc.dd  
Sets the SMTP server IP address  
SET SMTP ENable/DISable  
Enables or disables SMTP capabilities  
SHOW POP3  
Shows POP3 parameter settings  
SHOW SMTP  
Shows SMTP parameter settings  
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14  
Troubleshooting  
Overview  
This chapter describes procedures for troubleshooting  
problems you may encounter with TROY XCD external print  
servers, and is divided into the following sections:  
1. Installation Problems  
2. Intermittent Problems  
3. Protocol-Specific Troubleshooting  
If you have followed the steps in this chapter and you believe  
that you have a bad board, then please refer to the Customer  
Support and Warranty chapter for information on returning  
defective products.  
Installation Problems  
(Printer Does Not Come Up Ready)  
If you cannot print to the TROY XCD external print server after  
you install it, check the following:  
1. Make sure that the printer are powered on, that all cables  
are securely plugged in, and that the printer is on-line.  
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2. If you have an XConnect II, XConnect II Lite, or  
XConnect 100, make sure that the parallel cable length is  
less than 1.8 meters (6 feet), which is the limit of the  
Centronics standard. The Pony Print Server Plus will  
support longer lengths up to 25 feet, depending on  
environmental conditions.  
3. If possible, connect a terminal to the serial port. If you  
see the boot> prompt, the print server firmware has not  
been loaded properly. Refer to Appendix C for  
instructions on reloading the firmware. If reloading does  
not fix the problem, try setting switch 1 to ON (factory  
defaults) and powering the print server off and then on  
again; if the problem persists, the product may be  
defective.  
Installation Problems (Printer Comes up  
Ready but You Cannot Print)  
If the printer starts up OK but you cannot print, the problem  
could one of the following:  
There is a problem with the interface between the print  
server and the printer  
There is a problem with the network connection or  
cabling.  
There is a queue setup problem, a print server setup  
problem, or other protocol-related problem.  
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Checking the Interface between the Print  
Server and the Printer  
First make sure that the cable between the print server and  
the printer is securely plugged in at both sides. Then:  
1. Wait about two minutes after the printer is powered on  
and then run a printer self-test (see chapter 2 for  
information on how to run the self-test).  
a. If the self-test does not print, then there is possibly a  
hardware problem. Double check the connections. If  
you still cannot print, then make sure that your printer  
is capable of printing text, PCL or PostScript (the self-  
test will not work unless one of these is possible).  
Some examples of printers that do not support direct  
printing of text files:  
• So-called Windows printers, usually low-end inkjet  
printers, perform all the image rasterization in the  
printer driver, so the printer only understands a raw  
image file.  
• Many plotters only support HP-GL/2, RTL, or  
proprietary languages.  
The only way to test such printers is to use an application  
program with the correct printer drivers.  
2. It may be necessary to adjust the parallel port default  
settings in order to accommodate certain printers,  
especially older ones, by using console commands (refer  
to Appendix A for information on how to use the  
console). Do a SHOW PORTcommand to see the  
current port settings. In particular:  
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Some printers are not fast enough to keep up with the  
XConnect II and XConnect 100. For these printers, try  
disabling DMA with the command SET PORT P1  
DMA DISABLED(not on Pony Print Server Plus or  
XConnect II Lite).  
Some printers require the pACKH hardware handshake.  
For these printers, use the command SET PORT P1  
ACKH ENABLED.  
Some printers and applications do not work well if  
bidirectional communications are enabled. Use the  
command SET PORT P1 BID DISABLEDto  
disable bidirectional.  
If you are using ECP mode with Okidata printers and a  
Pony Print Server Plus, you will need to enable software  
handshaking with the command SET PORT P1 SWIO  
ENABLED.  
Not all printers support Fast Strobe mode, so make sure  
that FSTB is not enabled on the port if you are having  
problems printing (Fast Strobe is disabled by default;  
use the command SET PORT P1 FSTB  
DISABLED to disable it).  
In some rare instances, disabling NBUF with the  
command SET PORT P1 NBUF DISABLEDwill  
solve port compatibility issues.  
3. If the self-test prints OK but you cannot print or you get  
garbage printouts, make sure that the printer is set for the  
correct Page Description Language. Most new printers  
support AUTO mode, which means that they will  
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automatically switch between PCL and PostScript.  
However, older printers like the LaserJet II, LaserJet III,  
and LaserJet IIISi require that the printer be set to the  
desired language through the printer front panel.  
Also, verify that you have set up the drivers correctly on  
the workstation. Some printers, like the Epson Stylus,  
require special drivers and will not print if standard PCL  
or PostScript drivers are used.  
Checking the Network Connection and Cabling  
If the self-test page prints but you cannot print documents,  
first check the network connection and cabling.  
1. If you are connecting to a 10baseT network, verify that  
the XConnect II and XConnect II Lite RECV and XMIT  
LEDs are BOTH lit. If you have an XConnect 100, the  
Link OK LED should be on. If the appropriate LEDs  
are not on, there is probably a bad 10baseT or  
100baseTX cable or the hub port is bad. If possible, try a  
different cable and hub port, or try connecting a different  
device (such as a PC) to the cable.  
2. If you have an old XConnect II (V3.19 firmware or  
earlier), make sure that you have set switches 2 and 3 for  
the correct type of Ethernet.  
3. If you are using a repeater or hub, make sure that SQE  
(heartbeat) is turned off at the hub (this is the default  
setting for most hubs). Also, if you have a hub or  
multiport repeater, verify that the hub or repeater port is  
good by trying the print server on a different port.  
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4. If you have a bridge or router located between the TROY  
XCD print server and the host computer, make sure that  
the device is set up to allow the print server to send and  
receive data from the host. For example, a bridge can be  
set up to only allow certain types of Ethernet addresses to  
pass through (a process known as filtering); therefore,  
such a bridge must be configured to allow TROY XCD  
print server addresses. Likewise, a router can be set up  
to pass only certain protocols, so be sure that the desired  
protocol can be passed through to the TROY XCD print  
server. In the case of routers, also make sure that the  
protocol is routable (LAT, NetBEUI, and DLC/LLC are  
not routable).  
5. If the job exits the queue but does not print, make sure  
that you are not trying to print a text job to a PostScript  
printer. If you have a printer that is capable of automatic  
language switching, make sure that the printer is not  
forced into PostScript mode.  
6. Make sure that you are not trying to perform an illegal  
operation, such as attempting to print a legal-size form  
when the printer only supports 8.5" x 11" paper.  
7. If you are using the serial port for printing, make sure  
that the baud rate, parity, stop bits, and character size on  
the print server exactly match those on the printer.  
8. Older HP plotters require a specially-wired cable to  
connect to the print server serial port. Contact TROY  
XCD Tech Support for details regarding this cable.  
9. Check the individual protocol troubleshooting sections in  
this chapter for additional causes of intermittent printer  
problems.  
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Intermittent Problems  
If the print server and the printer start up OK, but you  
intermittently have problems printing, check the following:  
1. Excessive NetWare polling can be a big cause of  
intermittent problems. Make sure that you have only  
enabled the NetWare file servers that you need for  
printing (do a SHOW NETWAREcommand from the print  
server console to see the enabled file servers). If you  
have V3.21 or earlier firmware, make sure that NetWare  
polling is disabled by using the console command SET  
NETWARE RANGE 0. If you are not using NetWare,  
you can disable NetWare entirely with the command SET  
NETWARE DISABLED.  
2. If you can print small jobs OK but large graphics jobs are  
distorted or incomplete, make sure that you have  
adequate memory in your printer.  
3. There is a problem with V3.34 and earlier versions of  
firmware when printing long jobs over the serial port.  
The solution is to upgrade the print server to the latest  
firmware.  
4. Check the individual protocol troubleshooting sections in  
this chapter for additional causes of intermittent printer  
problems.  
TCP/IP Troubleshooting  
If you are using TCP/IP and cannot print to the print server  
and you have checked the hardware and network as described  
in the previous steps, then check the following (note that it is  
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always a good idea to try creating a another print queue to  
eliminate the possibility of setup errors):  
l. The problem may be the result of mismatched or  
duplicate IP addresses. Verify that the IP address is  
correctly loaded into the TROY XCD print server (via  
the self-test page or through the remote console) and  
make sure that no other nodes on the network have this  
address (DUPLICATE IP ADDRESSES ARE THE  
BIGGEST CAUSE OF TCP/IP PRINTING  
PROBLEMS). If the address is not correct, then check  
whether the loading procedure was properly executed.  
2. If you used NCP, XCONFIG, or ccr to enter the IP  
address, make sure that you exited the remote console  
properly with a CTRL-D or EXITcommand.  
3. If you used rarp, make sure that you started the rarp  
daemon using the rarpd, rarpd -a, in.rarpd -a, or  
equivalent command. Verify that the /etc/ethers  
file contains the correct Ethernet address and that the  
TROY XCD print server name matches the name in the /  
etc/hostsfile.  
4. If you used bootp, make sure that bootp is enabled (i.e.,  
the “#” is removed from the bootp entry) in the  
/etc/inetd.conffile. Verify that /etc/bootptab  
file is correctly configured.  
5. Also verify that the host computer and the print server  
are either on the same subnet (for example, if the print  
server has a subnet mask of 255.255.255.0, the host must  
have the same subnet mask) or that the router is properly  
configured to pass data between the two devices.  
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6. Make sure that the /etc/printcap file (if  
applicable) is typed in correctly. In particular, look for  
missing ":" and "\" characters, because a small error  
anywhere in the file can have major consequences. Also  
check the /usr/spooldirectory to make sure that you  
have created a valid spool directory.  
7. If you are using a Berkeley-based UNIX, make sure that  
the daemon is started on Berkeley based systems with the  
command lpc start printer, where printer is the  
name of the local print queue.  
8. If you are using an AT&T-based UNIX, make sure the  
printer is enabled (enable printer, where printer is  
the name of the local print queue).  
9. Make sure that the lpr/lpd remote line printer service are  
running on the host computer (refer to your host  
computer documentation for information on how to do  
this).  
10. If you cannot print from DEC TCP/IP Services for VMS  
(UCX), make sure that you have version 2.0B or later of  
this software, because earlier versions will not work with  
the TROY XCD print servers.  
11. If jobs are run together or do not eject from the printer,  
try setting the service (remote printer) with EOT set to  
the appropriate printer reset string. This string is number  
4 (<ESC>%-12345X) for all newer HP printers. For  
example:  
SET SERVICE BINARY_P1 EOT 4  
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Important: Do not use the above command if you have  
a LaserJet II, IID, III, or IIID printer. Instead, use an  
EOT 2 for PCL jobs or 3 for PostScript jobs.  
12. If the lines of a text file are staggered, make sure that  
you have specified a remote printer (rp) name of TEXT  
in your /etc/printcapfile.  
13. If you are having trouble printing long jobs (over 1MB),  
add the line mx#0 to your /etc/printcap file  
entry. Important: Sun Solaris has a bug with lpr/lpd  
printing and long jobs. This bug affects any diskless  
print server, not just TROY XCD. The solution is to use  
the HP JetDirect UNIX host printing utilities as  
described in the Raw TCP Port section at the end of  
Chapter 4.  
14. If you are using the raw TCP port and are experiencing  
intermittent queue stalling problems, make sure that  
queueing is enabled on the service (do a SHOW  
SERVICE command from the remote console, and note if  
"Q" is listed in the OPT column for the desired service).  
If it is not, enable queueing with the command SET  
SERVICE servicename QUE ENAcommand.  
15. If the wrong IP address is loaded, check your network for  
file servers that have DHCP, BOOTP, or rarp enabled,  
and make sure that these file servers are not set up to  
load IP addresses into the print server. Also, make sure  
that you do not use the command SET IP BOOT 0 to  
disable TCP/IP broadcasts; instead, you should use the  
command SET IP METHOD STATIC (unpredictable  
results will occur otherwise).  
14-10 Troubleshooting  
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16. If you have problems with queues locking up when the  
active print job is deleted, try setting the IP timeout to  
one minute with the console command SET IP  
TIMEOUT 1.  
17. There were a number of lpr/lpd-related problems fixed in  
the V3.46 firmware. Therefore, if you are experiencing  
intermittent queue problems and you have an older  
version of firmware, TROY XCD recommends that you  
upgrade to 3.46 or later.  
NetWare Troubleshooting  
If you cannot print from NetWare and you have checked the  
hardware and network as described in the previous steps,  
first verify that the print server is attached to the server  
queue by going to PCONSOLE, selecting PRINT QUEUE  
INFORMATION, and then CURRENTLY ATTACHED  
SERVERS. If the TROY XCD print server does not appear  
in the list of attached servers, then check the following (note  
that it is always a good idea to try deleting and recreating  
the print server and creating a new print queue in order to  
eliminate the possibility of setup errors):  
1. If you cannot create a print queue, make sure that you  
have sufficient NetWare privileges. With NetWare 3.12  
and earlier, you MUST be logged in as SUPERVISOR  
(not someone with Supervisor privileges). If you are  
having problems creating queues with NetWare 4.xx and  
later, try logging in as ADMIN. Also, make sure that  
you are not trying to run XAdmin32 with the Microsoft  
NetWare client (you must use the Novell 32-bit client).  
2. If you changed the login password, you must change the  
password in both the TROY XCD print server (using the  
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SET NETWARE PASSWORD command) and in the file  
server (using the PCONSOLE Print Server  
Information Change Password command).  
3. Make sure that you have enabled at least one NetWare  
file server using the SET NETWARE SERVER servername  
ENABLED command.  
4. Have you exceeded your NetWare user limit?  
5. If you have V3.00 or earlier firmware , make sure that  
you enabled either 802.3 or Ethernet II frames on your  
file server, particularly if you have a NetWare 3.12 or  
4.xx file server (since these NetWare versions default to  
802.2), since these versions of firmware do not support  
802.2 or SNAP frames. Also, if you are using NetWare  
4.xx, make sure that you have enabled bindery emulation  
on the file server.  
6. Make sure that the print server name you used in  
PCONSOLE exactly matches the name that is configured  
in the print server, and make sure it is defined as a Queue  
Server for the print queue.  
7. If you are running both 802.3 and Ethernet II frames on  
different file servers on your network, there is a  
possibility that the print server may not make a  
connection to the desired file server. Try forcing the  
frame type to the desired one using the SET NETWARE  
FRAME command from the TROY XCD print server  
remote console.  
8. If you are losing portions of your print job and you are  
using the DOS NetWare drivers, try setting the  
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TIMEOUT parameter in your CAPTURE statement to a  
higher value (at least 50 seconds for Windows).  
9. Because of a bug in the vendor's software driver, file  
servers equipped with certain models of SMC Ethernet  
controllers may crash when a TROY XCD print server is  
connected to the network. This problem, which primarily  
affects EISA-based controllers made in 1993 or earlier, is  
not specific to TROY XCD print servers, and can be  
fixed by upgrading the file server with the latest SMC  
drivers. Contact SMC technical support at (516) 435-  
6250 for additional information and instructions on how  
to download the new drivers from the SMC bulletin  
board.  
AppleTalk and PATHWORKS for  
Macintosh Troubleshooting  
If you cannot print from an AppleTalk or PATHWORKS for  
Macintosh computer, you have checked the hardware and  
network as described in the previous steps, then check:  
1. Make sure that you are running Phase 2 AppleTalk and  
that you have selected the correct network interface from  
the Network Control Panel on the Macintosh.  
2. If you have a large network, make sure that you have the  
Laser Writer V8.2 or later drivers (or equivalent driver  
such as the HP LaserJet 8.2), since earlier versions may  
cause PostScript errors. Also, verify that you get the  
correct printer information when you select Printer Info  
from the Setup button in the Chooser.  
Troubleshooting 14-13  
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3. If you are using the LaserWriter 8.4 (or above) drivers  
and the print server is at firmware revision 3.34 or  
earlier, then upgrade the print server to the latest  
firmware.  
4. Make sure that you have selected the correct Printer  
Description File (PPD) from the Chooser (otherwise  
PostScript errors may result)  
5. If you are running PATHWORKS FOR Macintosh verify  
that you can print directly from VMS and that you have  
V1.1 or later of PATHWORKS.  
6. Verify that you have selected the correct AppleTalk zone.  
Because the TROY XCD print server gets its zone  
information from router broadcasts, it may not be in the  
zone you expect, and will therefore not show up in the  
Chooser. If this is the case, you may need to force the  
zone name with the SET APPLETALK ZONE  
command described in Appendix A.  
7. Verify that you have a PostScript printer, because  
AppleTalk and PATHWORKS for Macintosh require  
PostScript. If you have a printer with automatic language  
switching, the printer may need to be manually forced  
into PostScript mode via the printer front panel.  
8. If you are using PATHWORKS for Macintosh, make sure  
that you specified the LAT port (not the normal  
name@zone) as the destination.  
9. Make sure that PATHWORKS for Macintosh software  
has been upgraded for support of the Macintosh System 7  
finder (a patch is required; the easiest way to determine  
this is to find out if you have Macintosh computers with  
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System 7 that are successfully printing to other printers  
via PATHWORKS for Macintosh).  
10. If you are using older versions of the LaserWriter  
drivers, verify that the Laser Prep versions on all  
Macintosh computers that need to print to the TROY  
XCD print server are the same (not required with  
LaserWriter 8.xx drivers).  
11. Make sure that printer supports bidirectional  
communications. If it does not, use the console  
command SET SERVICE servicename RECEIVE  
ENABLED to enable AppleTalk spoofing (spoofing is not  
supported with PATHWORKS FOR MACINTOSH).  
If you have PATHWORKS for Macintosh, you can verify  
bidirectional communications from the VMS system as  
follows:  
-
-
-
Stop the queue (STOP/QUEUE/RESET queuename)  
Connect to the device (SET HOST/DTE LTAxxx:)  
When you get the message that you are connected,  
type a <CTRL-T> to query the printer  
-
You should get a response back similar to  
%%[status: idle ]%%. If you do not get this  
response back, make sure that the printer is forced  
into PostScript mode; if necessary, do a SET  
SERVICE servicename RECEIVE DISABLED to put  
the TROY XCD print server back into bidirectional  
mode.  
-
To exit the SET HOST/DTE mode, type a <CTRL-\>.  
Then try printing again.  
If the above does not work, verify that the printer supports  
bidirectional communications over the parallel port.  
Troubleshooting 14-15  
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12. If you get an error message when printing from  
PATHWORKS for MACINTOSH that indicates that the  
name cannot be found, the probably cause is that the  
LAT port is set as spooled (i.e., the queue was set up  
using the SET DEVICE/SPOOL LTAxxx command). If  
this is the case execute the STOP/QUEUE/RESET  
queuename followed by the SET DEVICE/NOSPOOL  
LTAxxx command.  
13. If you are having problems printing scanned images,  
bitmapped graphics, or other binary graphics, you will  
need to enable binary graphics support on the AppleTalk  
service using the command SET SERVICE  
servicename FILTER 4. The printer must support  
the HP Tagged Binary Communications Protocol.  
14. There is a problem with HP printers introduced 1998 or  
later that use Xionics PostScript rather than Adobe  
PostScript. With these printers, which include the  
LaserJet 4000, 5000, and 8000, jobs will print OK but the  
printer will be busy for several more minutes. The  
solution is to upgrade to V3.56 or later firmware (make  
sure that an EOT of 4 or 3 is enabled on the AppleTalk  
service).  
Windows NT/LAN Server Troubleshooting  
If you are having trouble printing with Windows NT or LAN  
Server, check the following:  
1. Make sure that you can ping the TROY XCD print server  
using the DOS or OS/2 command PING ipaddress,  
where ipaddress is the IP address of the TROY XCD  
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print server. If you cannot ping the print server, you will  
not be able to print.  
2. Make sure that TCP/IP and lpr printing are installed and  
running on the Windows NT system or the LAN Server  
file server.  
3. If you are having problems printing to the TROY XCD  
print server from a client PC that is connected to a  
Windows NTAS or LAN Server file server, verify that you  
can print a job directly from the DOS or OS/2 prompt on  
the file server. If you can print from the file server but not  
from the client, then the problem is probably with the  
NetBEUI communications rather than with the TCP/IP  
link to the TROY XCD print server. Check your file  
server network setup (for example, make sure that you can  
print from the client to other printers on the network.  
4. If you have problems with Windows NT queues locking  
up when the active print job is deleted, try setting the IP  
timeout to one minute with the console command SET  
IP TIMEOUT 1.  
5. There were a number of lpr/lpd-related problems fixed in  
the V3.46 firmware. Therefore, if you are experiencing  
intermittent queue problems and you have an older version  
of firmware, TROY XCD recommends that you upgrade to  
3.46 or later.  
Windows 95/98 Peer-to-Peer Troubleshooting  
If you are having trouble printing on a Windows 95 Peer-to-  
Peer network, check the following:  
Troubleshooting 14-17  
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1. If the print server does not show up under JetAdmin on a  
Windows 95/98 Peer-to-Peer network, try removing all of  
the Windows 95 network software from the Network  
Control panel and then reinstalling them as follows:  
-
First install the IPX/SPX-Compatible Protocol, the  
Client for Microsoft Networks, and the network  
adapter card driver.  
-
Restart the system, and then add the HP JetAdmin  
service.  
2. Because of the many changes that have been incorporated  
in Windows 95/98 Peer-to-Peer printing since its  
introduction, it is a good idea to upgrade to the latest  
version of JetAdmin (available on the HP web site at  
http://www.hp.com).  
LAT Troubleshooting  
If you cannot print from a VMS system and you have  
checked the hardware and network as described in the  
previous steps, then check the following (note that it is  
always a good idea to try creating a new queue with a  
different LAT port to reduce the possibility of setup errors):  
1. If the queue pauses (Dataset Hangup or Error Writing  
As) when you try to print, check that the TROY XCD  
print server node name and port name (or service name)  
agree with the names defined for the VMS print queue in  
LATCP or for ULTRIX print queue in the /etc/  
printcapfile (tsparameter) and lcp -h command.  
The names MUST EXACTLY agree in order for printing  
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to work (in the case of ULTRIX, the case of the letters  
must also match exactly).  
2. If you are using DECprint Supervisor (DCPS) make sure  
that the printer is forced into PostScript mode (DCPS  
will not work with printers in auto language switching  
mode and will not work with PCL-only printers).  
3. Make sure LAT is enabled for outgoing connections. For  
VMS, enter LATCP and type SHOW NODE at the Latcp>  
prompt. The display should show Outgoing  
Connections Enabled. If it does not, you should type  
SET NODE/CONNECTIONS=BOTH. If you are using  
ULTRIX, make sure that you have started LAT with the  
lcp -s command and that you have enabled host-  
initiated connections with the lcp -h command.  
4. Make sure that there are no duplicate LAT node names or  
LAT port numbers. Try changing the node name to a  
different name and/or creating a different LAT port to fix  
the problem. Also avoid having multiple print queues  
that use the same LAT port.  
5. If you are running ULTRIX, make sure that the  
/etc/printcap file is typed in correctly. In  
particular, look for missing ":" and "\" characters,  
because a small error anywhere in the file can have major  
consequences. Also check the /usr/spooldirectory  
to make sure that you have created a valid spool  
directory.  
6. If you are running ULTRIX, check your tty device to  
make sure that :  
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-
The tty is a valid LAT tty (execute the command  
file /dev/tty* | grep LAT and observe if the  
device has a "39" in its description).  
-
-
The device is in the /etc/ttysfile and in the  
/dev directory.  
The same tty number was entered throughout the  
configuration process.  
7. Intermittent random queue pauses can be caused if the  
VMS LAT port is not set up as spooled device. Type  
SHOW DEVICE LTAxxx from the VMS console; if the  
device is not spooled, type SET DEVICE/SPOOL LTAxxx  
command. (One exception: PATHWORKS for  
MACINTOSH queues should not be set up with the LTA  
device set as spooled).  
8. Make sure that PROCESSOR=LATSYM is enabled on your  
VMS print queue if you get any of the following  
symptoms:  
-
-
-
The queue pauses when you power off the print  
server for no apparent reason.  
The print server generates excessive LAT traffic on  
the network  
Only one host computer can access the print server  
and others are locked out  
9. If the VMS LAT symbiont abruptly terminates and shuts  
down one or more queues, the problem may be the result  
of the inability of the LAT symbiont to handle the load  
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(particularly if you are printing heavy graphics). Try  
creating multiple LAT processors (copy the  
LATSYM.EXE file) and splitting the load among these  
processors.  
10. If your VMS graphics printouts are distorted, make sure  
that you have the LTA port set for PASSALL,  
PASTHRU, and TAB.  
11. If you are having trouble printing PostScript files with  
VMS (PostScript errors or no printout), make sure that  
you have the form set for NOTRUNCATE and  
NOWRAP. Also, make sure you are not trying to print a  
flag page (unless you are using DCPS) since the flag  
page in the LAT symbiont is a non-PostScript text file.  
12. WordPerfect for VMS will cause problems printing to  
any network printer, not just TROY XCD. Specifically:  
If WordPerfect for VMS is installed on VMS 6.xx,  
you will not be able to print to the print server from  
more than one VMS system, even for non-  
WordPerfect print jobs. This is because WordPerfect  
does not properly break the circuit at the end of each  
job. The only solution is to de-integrate the  
WordPerfect and VMS print queues on the host  
computer, which often means removing WordPerfect  
entirely from the system. This is a known bug with  
WordPerfect; contact WordPerfect for possible fixes.  
If you have V6.1 of VMS and you are experiencing  
consistent queue pauses, you need to upgrade to  
V3.21 or later firmware. This problem is generally  
associated with a WordPerfect for VMS bug.  
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13. If DECprint Supervisor jobs print very slowly, you need  
to upgrade the print server to V3.23E or later firmware.  
14. If you are printing across a wide area network bridge (for  
example, Vitalink) and you get paused or stalled queues,  
increase the TROY XCD print server circuit timer to 120  
milliseconds with the command SET SERVER  
TRANSMIT 120.  
15. If you can print successfully from PATHWORKS using  
DOS but have problems printing from Windows, try  
increasing the Device Not Selected and Transmission  
Retry timeouts from the Windows Printer Manager  
(select Printer Setup, select the desired printer, and  
press the Connect button).  
Banyan VINES Troubleshooting  
If you are having trouble printing with Banyan VINES, check  
the following:  
1. Make sure that you have the Banyan VINES PCPrint  
software option installed.  
2. If there are more than two hops (i.e., more than two  
routers) between the print server and the file server,  
make sure that you have changed the hop count to the  
appropriate number via XAdmin or the print server  
console.  
3. Use the VINES MUSER or MANAGE utility to verify  
that the print server has logged in. If it has not, make  
sure that the StreetTalk login name configured in the  
print server exactly matches the login name that was  
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configured using the MUSER or MANAGE utility on the  
file server.  
4. Verify that the StreetTalk name associated with the print  
server service name exactly matches the name of the print  
queue that was configured using the MSERVICE or  
MANAGE utility on the file server.  
5. Check to see that you have not exceeded the user limit on  
your Banyan file server (because the print server must  
login as a user), that printing is enabled on the queue,  
and that there are no security restrictions on the file  
server that would prevent the print server from logging  
in.  
6. There is a problem with Banyan 7.1 and diskless print  
servers (not just TROY XCD) which causes the print  
server to intermittently go into a logged out state. This  
problem was fixed in V3.40E firmware, so upgrade the  
print server to this firmware version or later.  
7. There was a problem with firmware versions 3.40B and  
earlier in which the print server would not log into very  
large networks. If you are experiencing this problem,  
upgrade the print server to the latest firmware.  
8. Print servers with version 3.37 or earlier firmware will  
not log into VINES 7.0 or later file servers. The solution  
is to upgrade the print server to the latest firmware.  
9. If you are running both NetWare and VINES on your client  
PC, XAdmin will default to NetWare. To force XAdmin  
to look at Banyan-enabled print servers, select Run from  
the Windows 95 Start menu. Enter the appropriate  
Troubleshooting 14-23  
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path plus the command xadmin -b(for example,  
"\program files\TROY XCD\xadmin\xadmin  
-b") to start XAdmin in Banyan mode (alternatively,  
you may modify the Target in the Properties of the  
XAdmin shortcut with this command).  
14-24 Troubleshooting  
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15  
Customer Support and  
Warranty  
Customer Support  
TROY XCD, Inc. offers several customer support options to  
assist you in the event you experience difficulties with your  
TROY XCD print server, including telephone support, repair  
services, extended warranty, and advance replacement.  
Worldwide Web Support  
The TROY XCD worldwide web site provides a quick and  
easy way to answer many common technical questions. It  
includes a wide variety of technical support tips, as well as  
copies of product manuals, product literature, and firmware  
load images.  
The web site is located at http://www.troyxcd.com.  
Whom to Call  
Your first point of contact for technical support is the  
Distributor or Dealer from whom you bought your TROY  
XCD print server. They are familiar with your needs, and  
will generally be able to provide you with the fastest and  
most comprehensive support.  
Customer Support and Warranty 15-1  
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If your Distributor or Dealer is unable to answer your  
questions or is for some reason not available, then contact  
TROY XCD directly at 949-399-0820 (fax: 949-399-0825; e-  
mail [email protected]). Our technical support line is  
open weekdays 8 AM to 5 PM Pacific Time.  
Before contacting Technical support, please check the  
Troubleshooting chapter of this manual or the TROY XCD  
web site to isolate any problems and be sure to write down  
any error messages. Also, make sure that you have the serial  
number of the product (located on the product label on the  
card).  
Returning Products  
If you need to return an TROY XCD product for any reason  
(failures, incorrect shipments, etc.), first contact TROY XCD  
at (949) 399-0820 and request a Return Authorization  
Number. Make sure that you put this number on the outside  
of the shipping container you use to return the product and (if  
out-of-warranty) on your purchase order. You will also be  
asked for the serial number of the defective print server.  
Ship the unit freight prepaid to:  
TROY XCD, Inc.  
Returns Department  
1692 Browning  
Irvine, CA 92606-4809 USA  
(Adequate insurance is recommended)  
If the unit is not in warranty, you will be billed for the standard  
repair charges. If you do not have a valid TROY XCD account  
number, you may be asked for payment in advance (Mastercard,  
Visa, American Express, check, or money order).  
15-2 Customer Support and Warranty  
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The TROY XCD Advance Replacement Program is now  
included at no extra cost during the warranty period. This  
program allows you to get an immediate replacement for a  
defective unit during the warranty period rather than waiting  
until TROY XCD has received the defective unit. To take  
advantage of this program you will need to fill out an  
Advance Replacement form (available from TROY XCD  
Technical Support) with details about the defective product  
and the problem, and then fax this form back to TROY XCD  
at (949) 399-0825.  
Warranty  
To obtain the benefits of the Advance Replacement Program  
after the warranty period has expired, the Extended Service  
Program is available. This Program provides the same  
features as the Advance Replacement program but also adds  
an extended warranty period. This program is also available  
for an annual fee; contact your distributor or TROY XCD for  
ordering information.  
With the Advance Replacement or Extended Services  
Programs, you simply call TROY XCD at (949) 399-0820  
and give the Order Representative your account number. A  
new card will be shipped to you immediately by express  
freight. You will be invoiced for the list price of a new unit.  
Ship the defective unit back prepaid to TROY XCD per the  
"Returning Products" section of this chapter. Upon receipt  
of the defective unit, TROY XCD will credit your account.  
Units returned after 30 days will not qualify for a refund and  
will be returned to you.  
Customer Support and Warranty 15-3  
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TROY XCD print servers are warranted to be free of defects  
in materials and workmanship for a period of one year . This  
period begins upon the date of shipment if the Hardware is  
installed by the Purchaser, or upon installation if the  
Hardware is installed by TROY XCD. During the warranty  
period, TROY XCD will repair or replace the unit at no  
charge provided it is returned to TROY XCD freight prepaid  
as described in the "Returning Products" section of this  
chapter. To ensure prompt service, please fill out the  
enclosed warranty card.  
The warranty on repaired products or replacement products is  
30 days or the last day of the warranty of the original  
defective product, whichever is longer.  
This warranty does not apply if the Product has been  
damaged by accident, misuse, natural catastrophe,  
modification, improper service, or conditions resulting from  
causes external to the Product. The warranty shall be void if  
the TROY XCD serial numbers have been removed.  
DISCLAIMER OF WARRANTIES. THE ABOVE  
WARRANTIES ARE THE EXCLUSIVE WARRANTIES,  
AND NO OTHER WARRANTY, EXPRESSED OR  
IMPLIED, SHALL APPLY. TROY XCD SPECIFICALLY  
DISCLAIMS THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE.  
PURCHASER'S SOLE AND EXCLUSIVE REMEDY FOR  
ANY BREACH OF THIS WARRANTY, REGARDLESS OF  
THE FORM OF ACTION, WHETHER CONTRACT, TORT,  
OR OTHERWISE, SHALL BE TROY XCD'S  
OBLIGATION TO REPAIR OR REPLACE AS SET FORTH  
ABOVE.  
15-4 Customer Support and Warranty  
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Appendix A  
Command Summary  
General Commands  
Although it is not normally necessary to change the print server  
default parameters, you can change the configuration through  
any following methods:  
DEC NCP or NCL Utility  
TELNET  
TROY XCD XCONFIG NetWare Utility  
Serial Port  
The general configuration procedure is the same regardless of  
which method is used.  
Certain print server NetWare parameters (such as the  
NetWare service name) can also be changed by using the  
Hewlett-Packard JetAdmin utility or TROY XCD XAdmin  
utility.  
DEC NCP, NCL, ccr. To connect to the print server  
console with the VMS NCP utility, use the following  
commands:  
MCR NCP  
CONNECT VIA circuit PHY ADD ethernetaddress  
where circuit is the circuit-ID of the VAX or Alpha (for  
example, SVA-0 for most DEC workstations, MNA-0 for  
XMI systems, BNA-0 for BI systems, and QNA-0 for Q-BUS  
systems) and ethernetaddress is the hardware address of the  
Command Summary A-1  
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print server (for example, 00-40-17-00-61-35). Type the  
command SHOW KNOW CIRCUITS at the NCP> prompt if you  
do not know the circuit ID.  
Newer OpenVMS systems use NCL instead of NCP. The  
NCL command to connect to the print server console is:  
SET HOST/MOP/CIRCUIT=circuit/ADD=ethernetaddress  
ULTRIX systems use the addnodeand ccrcommands as  
follows:  
addnode xcdname -c circuit -h ethernetaddress  
ccr xcdname  
where xcdname is an arbitrary name for the print server  
(each print server on the network needs a unique name).  
In all cases, you will get a message like Console  
Connected or Remote Console Reserved when you are  
connected. When you are connected, push RETURN or  
ENTER to get the "#" prompt, enter the password ACCESS (it  
will not print), and type anything in response to the Enter  
Username> prompt. When you get the Local> prompt, you  
are ready to enter commands.  
Note: The commands available are generally a subset of the  
ones used on the DECserver terminal server. Note that  
unlike the DECserver, there is no distinction between the  
SET and DEFINE commands or between the CLEAR and  
PURGE commands. Instead, when you type CTRL-D to exit  
the remote console, any of these commands take effect  
immediately and the results are stored permanently (for  
example, it is not necessary to enter both a SET and a  
DEFINE to execute a command and save the results).  
A-2 Command Summary  
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TELNET. To connect to the print server using TELNET on  
UNIX, Windows NT, or most other TCP/IP systems, type:  
TELNET ipaddress  
at the UNIX system prompt, where ipaddress is the IP  
address of the print server. When you are connected, push  
RETURN or ENTER to get the "#" prompt, enter the  
password ACCESS (it will not print), and type anything in  
response to the Enter Username> prompt. When you get  
the Local> prompt, you are ready to enter commands.  
XCONFIG. To connect to the print server using the TROY  
XCD XCONFIG NetWare utility, insert the TROY XCD  
Print Server Software diskette in Drive A and type:  
A:XCONFIG  
at the DOS system prompt. If you have only one print  
server, you will be immediately connected. If you have more  
than one print server, you will be given a list of available  
print servers. Type the number of the print server to which  
you want to connect. When you are connected, When you  
are connected, enter the password ACCESS (it will not print)  
at the "#" prompt, and type anything in response to the Enter  
Username> prompt. When you get the Local> prompt, you  
are ready to enter commands.  
GENERAL SERVER COMMANDS  
CLear FAtal  
Deletes fatal error log  
CLear PAssword  
Remove console password  
Command Summary A-3  
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CLear POrt portname JOB  
Clears current entry in the print server's internal queue for the specified  
portname (P1 for the first parallel port, S1 for the first serial port, P2 for  
the second parallel port, and S2 for the second serial port)  
CLear SERVEr STRing n  
Remove BOT/EOT string (see Appendix B)  
EXIT/^D  
Exits print server console  
HElp  
Provides information on available commands  
SET DEFAULT  
Sets print server parameters to factory defaults  
SET LOAD DIsable  
Disables firmware reload after exit  
SET LOAD ENable  
Enables firmware reload after exit  
SET LOAD HOst <name>  
Sets node name of boot host for (NetWare firmware load)  
SET LOAD IP aa.bb.cc.dd  
Sets IP address of load host (TCP/IP firmware load)  
SET LOAD SOftware <filename>  
Sets host filename of firmware to load  
SET LOAD XModem  
Begins XModem serial download of new firmware  
SET PAssword <password>  
Sets console password (default password is ACCESS)  
SET PORT <parallelportname> BIDir [EN|DIS]  
Enables/disables bidirectional communications on parallel port, where  
<portname> is P1 for first parallel port or P2 for second parallel port  
A-4 Command Summary  
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SET PORT <parallelportname> DMA [EN|DIS]  
Enables/disables DMA support on parallel port (not available on Pony  
Print Server Plus or XConnect II Lite)  
SET PORT <parallelportname> FSTB [EN|DIS]  
Enables/disables fast strobe mode support on parallel port  
SET PORT <parallelportname> NBUF [EN|DIS]  
Enables/disables no buffer support on parallel port  
SET PORT <serialportname> FLow [NO|XO|CT|DS]  
Set serial port flow control to NONE, XON/XOFF, CTS, or DSR  
SET PORT <serialportname> PArity <parity>  
Set serial port parity to NONE, EVEN, ODD, MARK, or SPACE  
SET PORT <serialportname> SIgnal [EN|DIS]  
Enables/disables DTR signal check on serial port  
SET PORT <serialportname> SPeed <baudrate>  
Sets serial port baud rate from 300 - 57600 bits per second  
SET PORT <serialportname> STop [1|2]  
Sets serial port stop bits per character  
SET PROtect <password>  
Set console protection password to prevent access to SET commands (use  
UNPROTECT command to access SET commands)  
SET SERVEr DEscription  
Sets node description string displayed with SHOW SERVER command  
SET SERVEr STRing n "..."  
Defines server BOT/EOT string (see Appendix B)  
SET SERVIce <servicename> <protocol> [EN|DIS]  
Enable or disables specified protocol on the specified service.  
SET SERVIce <servicename> BOT nn  
Set service BOT string to nn (see Appendix B)  
Command Summary A-5  
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SET SERVIce <servicename> EOT nn  
Set service EOT string to nn (see Appendix B)  
SET SERVIce <servicename> FIlter nn  
Set service filter to nn (see Appendix B)  
SET SERVIce <servicename> FMS nn  
Sets filter 1 match string to nn  
SET SERVIce <servicename> FRS nn  
Sets filter 1 replace string to nn  
SET SERVIce <servicename> NAme <newname>  
Changes service name  
SET SERVIce <servicename> POrt <portname>  
Change service port (<portname> is P1 for the first parallel port, S1 for the  
first serial port, P2 for second parallel port, and S2 for the second serial  
port  
SET SERVIce <servicename> RECeive [EN|DIS]  
Set receive only mode on specified service  
SET SERVIce <servicename> TCP nn  
Sets TCP port number of service  
SHow FAtal  
Show fatal error log  
SHow FRee  
Shows memory available  
SHow LOAd  
Shows firmware update parameters  
SHow POP3  
Shows POP3 parameters  
SHow POrt  
Shows port parameters  
SHow POrt <name> STA  
Shows current port status.  
A-6 Command Summary  
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SHow SERVEr  
Shows server and LAT parameters  
SHow SERVEr COunters  
Shows server statistics  
SHow SERVEr QUeue  
Shows print server internal queue  
SHow SERVIce  
Shows service Parameters  
SHow SMTP  
Shows SMTP parameters  
SHow SNMP  
Shows SNMP variables  
SHow TEstpage  
Prints test page  
SHow VErsion  
Shows server firmware version  
UNPROtect  
Allows system manager to temporarily access SETcommands when remote  
console is in protected mode (See SET PROTECTION command). The  
SET DEFAULT command can be used to permanently disable the protected  
mode.  
ZEro  
Zeroes statistical counts  
AppleTalk Commands  
SET APpletalk [EN|DIS]  
Enables or Disables Appletalk Processing  
SET APpletalk ZOne "<name>"  
Set Appletalk zone name  
Command Summary A-7  
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SET LOCaltalk [EN|DIS]  
Enables/disables LocalTalk port  
SET APpletalk [EN|DIS]  
Enables/disables Appletalk processing  
SET SERVIce <servicename> APP [EN|DIS]  
Enables or disables AppleTalk jobs on specified service  
SET SERVIce <servicename> RECEIVE [EN|DIS]  
Enables or Disables bidirectional communications on service.  
SHow APpletalk  
Shows AppleTalk parameters  
SHow LOCaltalk  
Shows LocalTalk parameters  
Banyan VINES Commands  
CLEAR BANYAN PAssword <password>  
Clears Banyan login password  
CLEAR SERVIce <servicename> STreettalk  
Disables the Banyan protocol on the specified service.  
SET BANyan LOgin <loginname>  
Sets StreetTalk login name of print server.  
SET BANyan PAssword <password>  
Sets login password of print server.  
SET SERVIce <servicename> STreettalk <queuename>  
Enables the Banyan protocol on the specified print server service and  
associates this service with the StreetTalk name of a given print queue  
the VINES file server.  
SET BANyan HOp nn  
Sets number of hops between the print server and the Banyan file server  
(default value is 2).  
A-8 Command Summary  
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SET BANyan [EN|DIS]  
Purpose: Enables or disables Banyan protocol on print server. Banyan  
is enabled by default.  
SET BANyan TImeout nn  
Sets job timeout (in seconds).  
SHow BANyan  
Shows Banyan protocol settings and statistics.  
DLC/LLC Commands  
SET DLC [EN|DIS]  
Enables/disables DLC/LLC protocol  
SHOw DLC [EN|DIS]  
Shows DLC/LLC parameters  
LAT Commands  
CLear/PUrge/DELete SERVEr GRoup number  
Removes LAT group membership  
SET LAT RB nn  
Sets LAT receive buffer size (0-5)  
SET LAT TB nn  
Sets LAT transmit buffer size (0-5)  
SET/DEFine/CHange SERVer GRoup mm[-nn]  
Add to current LAT group membership  
SET/DEFine/CHange SERVEr KEepalive nn  
LAT keepalive timer (sec)  
SET/DEFine/CHange SERVEr NAme <name>  
Sets LAT Node name  
SET/DEFine/CHange SERVEr TImeout nn  
LAT inactivity timeout (sec)  
Command Summary A-9  
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SET/DEFine/CHange SERVEr TRansmit nn  
LAT transmit interval (msec)  
SET/DEFine/CHange SERVIce <servicename> LAT  
[EN|DIS]  
Enables/disables LAT jobs on specified service  
SHow LAT  
Shows LAT parameters  
NetBEUI Commands  
CLear NETBeui DOMain <domainname>  
Clears domain name  
Set NETBeui DOMain <domainname>  
Sets NetBEUI domain name  
Set NETBeui [EN|DIS]  
Enables or disables NetBEUI  
Set SERVIce <servicename> NETBeui [EN|DIS]  
Enables or disables NetBEUI on service  
SHow NETBeui  
Shows NetBEUI parameters  
NetWare Commands  
CLear NETWare SErver <server>  
Removes specified NetWare file server from print server access list.  
CLear NETWare QServer <fileserver> ON <servicename>  
Removes queue server mode on service  
CLear SERVIce <servicename> CONtext  
Remove NDS context  
CLear SERVIce <servicename> TREE  
Remove NDS tree  
A-10 Command Summary  
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SET NETWare ADvertise n  
Sets advertising frequency of print server  
SET NETWare [EN|DIS]  
Enables/  
Disables Netware protocol on print server  
SET NETWare FRame [802.2|802.3|ETH|AL|AU|SNA]  
Sets Netware frame type to 802.2, 802.3, Ethernet II, ALL, AUTO, or  
SNAP  
SET NETWare NEtwork n  
Sets Netware internal network number  
SET NETWare NPrinter <pserver> n ON <service>  
Set NPrinter mode on service  
SET NETWare PAssword <psw>  
Sets print server login password for file server  
SET NETWare POlling n  
Sets queue polling time in seconds  
SET NETWare QServer <fileserver> ON <service>  
Sets Queue Server mode on service  
SET NETWare REscan  
Rescans file servers for new queues  
SET NETWare SErver <name> [EN|DIS]  
Enables file server  
SET SERVIce <servicename> CONtext <string>  
Sets NDS context  
SET SERVIce <servicename> NETW [EN|DIS]  
Enables or disables NetWare jobs on specified service  
SET SERVIce <servicename> TREE <string>  
Sets NDS tree  
SHow NETWare  
Shows NetWare parameters  
Command Summary A-11  
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PrintraNet Commands  
SET POP3 ADdress aa.bb.cc.dd  
Sets POP3 server IP address  
SET POP3 [ENable|DISable]  
Enables/disables POP3  
SET POP3 POlling nn  
Sets POP3 server polling frequency  
SET POP3 NAme <name>  
Sets POP3 mailbox  
SET POP3 PAssword <password>  
Sets POP3 mailbox password  
SET POP3 TImeout nn  
Sets POP3 message timeout  
SET SMTP ADdress aa.bb.cc.dd  
Set SMTP server IP address  
SET SMTP [ENA|DIS]  
Enables or disables SMTP protocol  
SNMP Commands  
CLear SNMP CONtact <string>  
Removes SNMP SysLocation  
CLear SNMP CONtact <string>  
Removes SNMP SysContact  
SET SNMP CONtact <string>  
Set SNMP SysContact  
SET SNMP LOCation <string>  
Removes SNMP Syscontact  
A-12 Command Summary  
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TCP/IP Commands  
SET IP ACcess [EN|DI|ALL] aa.bb.cc.dd {MAsk  
ee.ff.gg.hh}  
Allows or prevents specified IP address from accessing print server.  
SET IP ADdress aa.bb.cc.dd  
Sets IP address of print server  
SET IP BAnner [EN|DIS]  
Enables or Disables trailing banner page for lpr/lpd jobs  
SET IP BOot n  
Number of DHCP/BOOTP/RARP tries  
SET IP [EN|DIS]  
Enables or Disables IP Processing  
SET IP MEthod [AUTO|BOOTP|RARP|STATIC]  
Sets method of getting IP address  
SET IP PIng aa.bb.cc.dd  
Test connection to IP host  
SET IP RArp nn  
Sets procedure used by print server when obtaining its IP address. By  
default the IP address is set along with a default subnet mask and a router  
address that is the same as the address of the load host. By setting nn to 1,  
the subnet mask is not set. If nn is set to 2, the router address is not set. If  
nn is set to 3, neither the subnet mask nor the router address is set.  
SET IP ROuter aa.bb.cc.dd  
Sets default router address  
SET IP SUbnet aa.bb.cc.dd  
Sets subnet mask  
SET IP TImeout n  
Sets inactivity timeout (minutes)  
SET IP WIndow nn  
Sets LPD/TCP maximum window size  
Command Summary A-13  
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SET SERVIce <servicename> IP [EN|DIS]  
Enables or disables TCP/IP jobs on specified service  
SET SERVICE <servicename> TCP nn  
Sets TCP port number (>1023) on service  
SHow IP  
Shows LPD/TCP/TELNET Parameters  
SHow IP ACcess  
Shows IP addresses that are allowed to access print server  
A-14 Command Summary  
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Appendix B  
Using Services (lpd-Plus)  
Overview  
A service is a resource that can be accessed by computers  
that wish to print the print server. TROY XCD external print  
servers provide the following predefined services (do a SHOW  
SERVICE command in the print server remote console to get a  
list of available services; note that the serial port services  
will only be displayed if the serial port has been enabled for  
printing; the XConnect 100 will also display additional  
similar services for the second parallel and serial ports):  
Service  
Definition  
XCD_xxxxxx_P1  
BINARY_P1  
TEXT_P1_TX  
Parallel port binary service  
Parallel port binary service  
Parallel port TCP/IP text service (adds  
carriage return after each line feed)  
Parallel port PostScript service  
(switches PJL-compatible printer to  
PostScript mode)  
Parallel port PCL service (switches  
PJL-compatible printer to PCL mode)  
Parallel port AppleTalk service  
Serial port binary service  
POSTSCRIPT_P1  
PCL_P1  
XCD_xxxxxx_P1_AT  
XCD_xxxxxx_S1  
BINARY_S1  
Serial port binary service  
TEXT_S1  
Serial port TCP/IP text service (adds  
carriage return after each line feed)  
Serial port PostScript service  
(switches PJL-compatible printer to  
PostScript mode)  
POSTSCRIPT_S1  
PCL_S1  
Serial port PCL service (switches  
PJL-compatible printer to PCL mode)  
Serial port AppleTalk service  
XCD_xxxxxx_S1_AT  
Using Services B-1  
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where "xxxxxx" is the last six digits of the Ethernet address  
(for example, XCD_009C53_P1). If the LN03 option is  
installed on an XConnect II (this is not applicable to the  
XConnect 100), the service names for the parallel port  
service ends in "LN" instead of "P1" (for example,  
XCD_033355_LN). Note that any of the services, not just  
the user-defined ones, can be modified to meet a user's  
particular requirements.  
TROY XCD print servers provide the powerful capability to  
customize any of the services to meet specific user  
requirements through the use of setup and reset strings.  
Such strings are printer command sequences that are sent to  
the printer before or after the print job. For example, you  
could define one of the services to provide landscape mode  
printing by defining a setup string that contains the  
appropriate command to put the printer into landscape mode.  
The print server provides several predefined strings for  
popular PCL, PostScript, and PJL (the Page Job Language  
used by new Hewlett-Packard and other printers) commands.  
These include (do a SHOW SERVER STRING command in the  
remote console to see the available strings):  
No. String  
Definition  
0
(special)  
Using this number causes  
printer not to be automatically  
reset at the end of each job.  
Null string  
PCL reset (<ESC>E )  
PostScript reset (CTRL-D)  
PJL UEL  
1
2
3
4
5
6
7
8
9
NULL  
\1BE  
\04  
\1B%-12345X  
@PJL  
Enter Language=  
PCL\0A  
Postscript\0A  
\FF\04\FF\05\FF\06\FF\07  
Enter PJL mode  
PJL language switch  
PJL PCL command  
PJL PostScript command  
Enter Language=PCL  
B-2 Using Services  
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10  
11  
\FF\04\FF\05\FF\06\FF\08  
\0C  
Enter Language=PostScript  
Formfeed  
To define a new string, use the command:  
SET SERVER STRING number string”  
where number is the number of the string (12 through 31)  
and string is the desired string (must be enclosed in quotation  
marks).  
A given string can include hexadecimal characters by  
preceding the value with a “\” character. The next two  
characters after the “\” will then be interpreted as the  
hexadecimal value of a character. For example, to specify  
<ESC>E as string number 12, you would enter:  
SET SERVER STRING 12 “\1BE”  
Please note that when you associate a string number with a  
service, the new string number completely replaces any  
previous string numbers. Also, if you are using one of the  
predefined PostScript or PCL services, the new string will  
nullify the language switching function of these services.  
However, you can combine several string numbers together  
by preceding the string number with “\FF”. For example, if  
you defined string number 21 as "\1B" (<ESC>), and string  
number 22 as “&l1O”, you can create a new string number  
23 that contains <ESC>&l1O (the PCL landscape mode  
command) by entering:  
SET SERVER STRING 23 “\FF\15\FF\16”  
Using Services B-3  
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Note that the string numbers within the quotation marks are  
expressed in hexadecimal when used with this command.  
To associate a string with the service, use the following  
commands:  
SET SERVICE servicename BOT stringnumber  
SET SERVICE servicename EOT stringnumber  
where servicename is the name or number of the service and  
stringnumber is the number of the string as defined above.  
The first command (BOT) adds the specified string to the  
beginning of the job, while the second command (EOT) adds  
the specified string to the end of the job. A given service can  
have both a setup and reset string associated with it.  
To clear a string number, type:  
CLEAR SERVER STRING stringnumber  
To clear a setup or reset string, set the string number to 1  
(the null string):  
SET SERVICE servicename BOT 1  
SET SERVICE servicename EOT 1  
Enabling Protocols on a Service  
You may enable or disable protocols that can access a given  
service with the following commands:  
SET SERVICE name LAT ENABLED  
SET SERVICE name IP ENABLED  
SET SERVICE name NETWARE ENABLED  
B-4 Using Services  
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SET SERVICE name APPLE ENABLED  
SET SERVICE name NETBEUI ENABLED  
SET SERVICE name DLC ENABLED  
where name is the name or number of the service (Banyan  
VINES services are slightly more complex to configure;  
refer to the Banyan chapter in this manual for details). Do a  
SHOW SERVICE command to see the enabled protocols. Note  
that a given service must have at least one protocol enabled.  
Adding Filters to a Service  
A filter is a program built into the print server that performs  
a specific function. The following filters are available:  
filter no. Description  
1
This filter substitutes one user-specified  
character string for another character string.  
By default, it substitutes a carriage return  
character plus a linefeed character  
every time a linefeed character is  
encountered in the data stream. It is useful  
for printing UNIX text files, because such  
files do not have carriage returns at the end  
at the end of lines.  
filter no. Description  
This filter species that AppleTalk can be used  
on the service.  
2
filter no. Description  
This filter converts a text file to PostScript  
for use with PostScript-only printers  
3
Using Services B-5  
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filter no. Description  
This filter enables the HP Tagged Binary  
4
Communications Protocol to allow AppleTalk  
binary jobs to be printed via the parallel port.  
filter no. Description  
This filter enables LN03 emulation on the  
specified service (XConnect 100 models only)  
5
The service TEXT_pp is predefined with the text filter, while  
the service XCD_xxxxxx_pp_AT has the AppleTalk filter  
enabled. To use a filter with other services, use the  
following command:  
SET SERVICE name FILTER fltrno ENABLED  
where name is the name of the service and fltrno is the  
number of the filter (e.g., 1 for the text filter).  
Changing the Service Name  
The default service names are rather long and difficult to  
remember. If you want to change a service name to  
something more meaningful, execute the following command  
from the print server remote console:  
SET SERVICE oldname NAME newname  
Using Service Names with LAT, TCP/IP, or  
NetWare  
To use a service in LAT, specify the /SERVICE option  
instead of the /PORT option when defining the LATCP port.  
For example:  
B-6 Using Services  
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LATCP> CREATE PORT LTA555  
LATCP> SET PORT LTA555/NODE=XCD_0009C3-  
/SERVICE=BINARY_P1  
To use services from TCP/IP, specify the service name as the  
remote printer or "rp" parameter in the printcap file or the  
printer setup program (e.g., SAM or SMIT). Remember that  
if you want to print text files to a UNIX service, you should  
enable the TEXT filter (filter number 1).  
To use a service with NetWare, use PCONSOLE to specify  
the default NetWare service name as one of the print servers  
for the queue (this service is XCD_xxxxxx_P1 by default,  
where "xxxxxx" is the last six digits of the Ethernet address).  
If you want to use a different service, you must also specify  
this service as one of the print servers for the print queue.  
Using the Character Substitution Filter  
The character substitution filter (filter 1) allows a user to  
substitute any text string for any other text string (strings  
may be up to 64 characters, and the two strings may have  
different lengths). To use this filter:  
1. Define the desired strings using the SET SERVER STRING  
stringnumber string command (the same command  
used to define EOT and BOT strings). For example:  
SET SERVER STRING 15 “\01”  
SET SERVER STRING 16 “This is a test\0D”  
sets string 15 as <CONTROL-A> and string 16 as “This is a  
test”<RETURN>. The command SHOW SERVER STRINGS  
shows the string settings.  
Using Services B-7  
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2. Enable filter 1 on the desired service with the SET  
SERVICE servicename FILTER 1 command. The  
command SHOW SERVICE displays which filters are  
enabled on the services, and the SHOW SERVICE FILTER  
displays the filter settings.  
3. Define the service with the desired match string and  
replacement string with the following commands:  
SET SERVICE servicename FMS matchnumber  
SET SERVICE servicename FRS replacenumber  
where matchnumber and replacenumber are the numbers  
of the strings defined in step 1. Note that if the match  
string is set to 00, the default match string <LINEFEED>  
and replacement string <CARRIAGE RETURN><LINEFEED>  
will be used. If the replacement string is set to 00 (and  
the match string is not zero), then the replacement is  
NULL, and any matches are just deleted from the input  
stream.  
4. As an example of the use of filter 1, in certain types of  
IBM CICS print jobs, pages end with a <CONTROL-A>.  
By using filter 1, you can substitute each occurrence of  
<CONTROL-A> with <FORMFEED>. This would be  
implemented as follows on a service called “CICS”:  
SET SERVER STRING 12 “\01”  
SET SERVICE CICS FILTER 1  
SET SERVICE CICS FMS 12  
SET SERVICE CICS FRS 11  
When jobs are printed to the CICS service, all occurrences of  
<CONTROL-A> will be replaced with <FORMFEED>. Note that  
filter 11 is predefined as <FORMFEED>.  
B-8 Using Services  
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Appendix C  
Reloading the Firmware  
General  
The firmware on TROY XCD external print servers is  
stored in flash memory. This means that you can upgrade  
the firmware by downloading the appropriate update file.  
Such update files are available from TROY XCD on floppy  
disk (DOS format), CD-ROM, or Internet access.  
Downloading from a DEC VMS Host  
Computer  
The download procedure for DEC computers is basically  
identical to the procedure for downloading a DEC terminal  
server. If MOP is not running on your host computer, enter  
the following VMS commands to enable it:  
$ RUN SYS$SYSTEM:NCP  
NCP> SHOW CIRCUIT QNA-0 CHARACTERISTIC  
NCP> SET CIRCUIT QNA-0 STATE OFF  
NCP> SET CIRCUIT QNA-0 SERVICE ENABLE  
NCP> SET CIRCUIT QNA-0 STATE ON  
NCP> DEFINE CIRCUIT QNA-0 SERVICE ENABLE  
NCP> SHOW CIRCUIT QNA-0 CHARACTERISTIC  
NCP> EXIT  
Refer to the documentation included with your VMS system  
and/or your terminal server if you need additional  
information on starting MOP.  
The file XJET.BINmust be installed in the directory  
SYS$SYSROOT:[MOM$SYSTEM]. The best way to copy  
Reloading the Firmware C-1  
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this file from diskette is to use the NFT (Network File  
Transfer) utility included with PATHWORKS, making  
sure that you copy in image mode with a maximum record  
size (MRS) of 512 bytes as shown in the following  
example:  
COPY/IMAGE/MRS=512 A:XJET.BIN host::directory  
where host is the name of the VAX host computer and  
directory is the VMS load directory (for example,  
VAX::SYS$SYSROOT:[MOM$SYSTEM]. Note that  
you must specify both /IMAGEand /MRS=512because  
the copy command defaults to DOS stream mode and 128  
byte records.  
Make sure that the system logical MOM$LOADis set  
correctly by verifying that the following line is in your site  
startup file:  
$DEF/SYSTEM/EXEC/NOLOG MOM$LOAD -  
SYS$SYSROOT:[MOM$SYSTEM]  
If there are other directories listed in the same command,  
add the server directory (if necessary) to the list separated  
by commas. If this command does not exist, type it in at  
the VMS "$" prompt and also add it to the startup file  
using the VMS editor.  
Now use NCP or the serial port to access the print server  
remote console (refer to Appendix A if you do not know  
how to do this), and type:  
SET LOAD SOFTWARE XJET.BIN  
SET LOAD ENABLE  
in response to the Local>prompt.  
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When you type a CTRL-D to exit the remote console, the  
file XJET.BINwill then be loaded into the print server.  
The red TEST LED will blink during the load process and  
will go out when the process is complete.  
If the red LED does not go out after about two minutes,  
check to make sure that you correctly entered all parameters  
and that your network connections are good. Then power  
the print server off and then on again, enter the SET LOAD  
ENABLE command, and exit the remote console to retry the  
download.  
Downloading from a Windows NT or UNIX  
Host Computer using Master Mode tftp  
To download the print server firmware from a Windows NT  
or UNIX system using master mode tftp, first copy the file  
XJET.BIN to that host. Make sure that tftp is started by  
checking the appropriate files on your system (on Windows  
NT, TCP/IP and Simple TCP/IP Services must be enabled in  
the Network Control Panel); with UNIX, tftp must be  
enabled in your /etc/services file and possibly in another  
configuration file, such as /etc/inetd.conf. Refer to  
your system documentation or the UNIX man pages for  
additional information.  
Important Note: Master mode tftp requires V3.46 or later  
firmware plus 4.6 or later boot firmware. Do a SHOW  
VERSION command in the print server console to verify  
which version you are using.  
To download the firmware from Windows NT, enter the  
following command:  
tftp - i ipaddr put file password  
Reloading the Firmware C-3  
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where ipaddr is the IP address of the TROY XCD print  
server, file is the name of the load file, and password is the  
print server password (ACCESS is the default password).  
To download the file from most UNIX systems, enter the  
following commands from the UNIX system prompt:  
tftp ipaddress  
tftp> binary  
tftp> put file password  
where ipaddress is the IP address of the TROY XCD print  
server, file is the name of the load file, and password is the  
print server password (ACCESS is the default password).  
Downloading from a UNIX Host  
Computer using Slave Mode tftp  
To download the print server firmware from a UNIX host  
using slave mode tftp, first copy the file XJET.BINto that  
host. Make sure that tftp is started by checking the  
appropriate files on your system (generally speaking, tftp  
must be enabled in your /etc/servicesfile and  
possibly in another configuration file, such as /etc/  
inetd.conf). Refer to your UNIX system  
documentation or man pages for additional information.  
Now log into the print server remote console using  
TELNET or the serial port (see Appendix A if you do not  
know how to do this), and execute the following commands:  
SET LOAD IP unixhost-ipaddress  
SET LOAD SOFTWARE "pathname"  
SET LOAD ENABLE  
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where unixhost-ip address is the IP address of the UNIX  
load host and pathname is the full path name for the  
XJET.BINfile (e.g., /tftpboot/XJET.BIN). Note  
that some tftp implementations require that the load file be  
located in the /tftpbootdirectory. Be sure to put the  
path name in quotes and remember that UNIX names are  
case-sensitive. Also, make sure that your file protection  
allows general access to the boot directory.  
When you type a CTRL-D to exit the remote console, the  
file XJET.BINwill then be loaded into the print server.  
The red TEST LED will blink about during the load  
process and will go out when the process is complete.  
If the red LED does not go out after about two minutes,  
check to make sure that you correctly entered all  
parameters and that your network connections are good.  
Then power the print server off and then on again, enter  
the SET LOAD ENABLE command, and exit the remote  
console to retry the download.  
Downloading from a UNIX Host  
Computer using BOOTP  
To download the print server firmware from a UNIX host  
using BOOTP, first copy the file XJET.BINto that host.  
Make sure that BOOTP and tftp are started by checking  
the appropriate files on your system (generally speaking,  
BOOTP must be enabled in the /etc/inetd.conf  
file, while tftp must be enabled in your /etc/services  
file and possibly in another configuration file, such as the  
/etc/inetd.conffile). Refer to your UNIX system  
documentation or man pages for additional information.  
Reloading the Firmware C-5  
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Configure your /etc/bootptabfile to specify the  
Ethernet address of the print server and the name of the  
load file (XJET.BIN). Make sure that your file  
protection allows general access to the directory that  
contains the load file. The exact format of the file  
/etc/bootptabvaries widely, so you will need to  
refer to your UNIX system documentation for details. A  
typical /etc/bootptabfile entry might be:  
xc2:ht=ethernet:ha=00401700c953:\  
ip=192.189.207.3:bf=/usr/XJET.BIN:  
Now log into the print server remote console using  
TELNET or the serial port (see Appendix A if you do not  
know how to do this), and execute the following  
commands:  
SET LOAD SOFTWARE "pathname"  
SET LOAD ENABLE  
where unixhost-ip address is the IP address of the UNIX  
load host and pathname is the full path name for the  
XJET.BINfile (e.g., /tftpboot/XJET.BIN). Be  
sure to put the path name in quotes and remember that  
UNIX names are case-sensitive. Also, make sure that your  
file protection allows general access to the boot directory.  
When you type a CTRL-D to exit the remote console, the  
file XJET.BINwill then be loaded into the print server.  
The red TEST LED will blink during the load process and  
will go out when the process is complete.  
If the red LED does not go out after about two minutes,  
check to make sure that you correctly entered all  
parameters and that your network connections are good.  
C-6 Reloading the Firmware  
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Power the printer off and then on again, enter the SET LOAD  
ENABLE command, and then type EXIT to exit the remote  
console and retry the download.  
Downloading from a NetWare Server  
To download from a NetWare server, first copy the file  
XJET.BINinto the \logindirectory on your SYS  
partition (SYS:\LOGIN). Using the \logindirectory  
will eliminate any potential file protection problems.  
Connect to the print server remote console using  
XCONFIG or the serial port (refer to Appendix A if you do  
not know how to do this) and enter the following  
commands in response to Local>prompt.  
SET LOAD HOST fileservername  
SET LOAD SOFTWARE SYS:\LOGIN\XJET.BIN  
SET LOAD ENABLE  
where fileservername is the name of the file server. When  
you type a CTRL-D to exit the remote console, the file  
XJET.BINwill then be loaded into the print server. The  
red diagnostic LED will blink during the load process and  
will go out when the process is complete.  
If the red LED does not go out after about two minutes,  
check to make sure that you correctly entered all  
parameters and that your network connections are good.  
Then power the print server off and then on again, enter the  
SET LOAD ENABLE command, and exit the remote console  
to retry the download.  
Reloading the Firmware C-7  
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Downloading through the Serial Port (All  
Models Except Pony Print Server Plus)  
The print server can be downloaded from a PC connected to  
the serial port via the XMODEM protocol. To do this, first  
make sure that you have Switch 1 in Console mode (OFF)  
and that the PC can communicate successfully with the print  
server using terminal emulation mode (for example, through  
a program like QLII or PCTERM). Then type in the  
following commands in response to the Local>prompt:  
SET LOAD ENABLE  
Type EXIT to exit console mode. The print server will then  
reboot. You will get a series of messages displayed on the  
terminal; press RETURN at any time and then type:  
SET LOAD XMODEM  
in response to the Boot>prompt. You will get the message  
"You may begin your XModem transfer now." Set your PC  
terminal emulation program to send a file using the  
XMODEM protocol with the file name XJET.BIN. The  
print server will then download the XJET.BINfile.  
Obtaining Firmware Updates  
To get the latest firmware updates, go to the Tech Support  
pages of the TROY XCD web site (http:/  
www.troyxcd.com). Alternatively, you may obtain the  
firmware from the TROY XCD FTP server  
(ftp.troyxcd.com) in the firmwaredirectory. Log in  
under the user name anonymous with your e-mail address as the  
password.  
C-8 Reloading the Firmware  
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If you do not have Internet access, you may contact TROY  
XCD Tech Support at (949) 399-0820, fax (949) 399-0825 or  
e-mail [email protected]. The firmware can be mailed  
to you on diskette or electronically sent to you.  
Reloading the Firmware C-9  
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C-10 Reloading the Firmware  
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Appendix D  
Glossary/Index  
10base2 A type of Ethernet that uses RG58 coaxial cable. Also called  
Thin Ethernet, ThinNet, and CheaperNet. pp. 1-4, 1-5, 2-7, 2-15 to 2-16.  
10base5 The original Ethernet standard that uses a thick coaxial cable.  
Also called thick Ethernet or standard Ethernet. pp. 1-4, 1-6, 2-3, 2-14 to  
2-15.  
10baseT A type of Ethernet that uses unshielded twisted pair cable. pp.  
1-4 to 1-6, 2-7, 2-12 to 2-13.  
100baseT4 A 100 megabit/second networking standard based on  
Ethernet technology that uses four pairs on a Category 3 twisted pair  
cable. Not widely used.  
100baseTX The most popular 100 megabit/second networking standard  
based on Ethernet technology. It uses two pairs on a Category 5 twisted  
pair cable. 1-5, 2-12 to 2-13.  
802.2 1. The IEEE standard for the Logical Link Control layer of the  
Ethernet protocol. The LLC layer is implemented as special fields  
containing control information within an IEEE compatible Ethernet  
frame. 2. The NetWare Ethernet frame type that includes both the IEEE  
802.3 and 802.2 fields. p. A-11.  
802.3 1. The IEEE standard for Ethernet. 2. The default Ethernet frame  
type for NetWare 3.xx and 2.xx (also called 802.3 raw; the NetWare  
802.3 is technically not IEEE compatible because it does not have the  
802.2 fields). p. A-11.  
A4 The international standard paper size (210 x 297mm).  
Address An identifier. Every device on a network has a unique address.  
AIX The variation of UNIX that runs on IBM computers. pp. 4-7 to 4-8.  
Glossary and Index D-1  
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Anonymous FTP A method by which any user on a network can access  
certain files on a given host computer by logging in under the name  
anonymous after connecting to that computer with the FTP protocol. pp.  
C-8.  
AppleTalk A protocol developed by Apple Computer for file sharing and  
print sharing. AppleTalk runs over Ethernet, LocalTalk, and Token Ring.  
pp. 1-1 to 1-2, 6-1 to 6-4, 14-13 to 14-16, A-7 to A-8.  
arp The standard TCP/IP method for determining a device's actual  
network address based on its IP address. Also used by TROY XCD print  
servers to set the IP address. pp. 4-15, 4-16.  
ASCII A standard for the binary representation of characters.  
AT&T UNIX One of two major variants of UNIX on which operating  
systems like HP/UX, Solaris, and SCO UNIX are based. Originally  
developed by AT&T.  
AUI Attachment Unit Interface; the 15-pin Ethernet connector that is used  
to connect to a transceiver. Also called a DIX connector or a thick  
Ethernet port. See also 10base5.  
Batch File A file containing a number of system-level commands. When  
this file is run, each of the commands in the file are executed, thereby  
eliminating the need to type in each command individually.  
Berkeley UNIX One of two major variants of UNIX on which operating  
systems like Digital UNIX and SunOS are based. Originally developed by  
the University of California-Berkeley.  
Bidirectional Capable of communications in two directions. With  
printers, this usually means that the printer is capable of receiving data and  
sending back status information to the host computer. p. 1-3, 2-6, 2-20, A-  
4, A-6.  
Binary File 1. A file that contains data that is not in a standard format  
like ASCII. In printing, binary files typically contain graphical  
information such as scanned photographs. 2. A special type of PostScript  
file that contains compressed binary information. pp. 1-4, 4-3, 6-3, 6-4, 14-  
16.  
D-2 Glossary and Index  
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Bindery In NetWare 2.xx and 3.xx, a database containing definitions for  
network entities, including users, file servers, print servers, etc., along  
with the properties associated with such entities. In NetWare 4.xx,  
bindery emulation is available for compatibility with older versions. p. 5-  
8, 5-11.  
Bitronics Refers to a bidirectional P1284-compatible parallel port.  
BOOTP A standard TCP/IP method for downloading information such  
as the IP address into a network device. pp. 4-17 to 4-18, C-5 to C-7.  
Bridge A device that connects two local area network segments together.  
A bridge operates at level 2 of the OSI Reference model, which means  
that it operates transparently with higher level protocols like NetWare  
and LAT. p. 14-15.  
Broadcast In a network, a situation in which all destinations on the  
network receive a copy of a given packet.  
Centronics The de facto standard for parallel printer ports that is used on  
the vast majority of all printers.  
Chooser A Macintosh program that allows a user to select a printer on a  
network. p. 6-1, 6-3.  
Circuit A logical connection between two or more devices on a network.  
Client A computer on a local area network that obtains services from a  
server on the network.  
Command File The VMS equivalent of a batch file. See batch file.  
Console A program running on a device (such as print server) that allows  
a user to configure and monitor that device. Appendix A.  
DCPS Abbreviation for DECprint Supervisor. p. 1-2, 11-8.  
Data Link Layer. Layer 2 of the OSI Reference Model that assembles  
and disassembles frames, handles synchronization, and detects errors.  
Dataproducts A standard for parallel printer ports that was originally  
developed by Dataproducts Corporation for its line printers and is  
Glossary and Index D-3  
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common on older Digital Equipment corporation printers. Rarely  
used today. Can be handled with TROY XCD external print  
servers via a third-party adapter.  
DECNET A network operating system and the corresponding  
protocol developed by Digital Equipment Corporation. Not to be  
confused with LAT, which is a different DEC protocol.  
DECprint Supervisor Sophisticated PostScript-based printing  
software for VMS that handles job queueing, error and status  
reporting, and translation of PCL, Tektronix 4014, and LN03 page  
description languages. pp. 1-2, 11-10.  
Digital UNIX The latest Digital Equipment Corporation version  
of UNIX. It replaces OSF/1 and ULTRIX, and uses standard  
Berkeley UNIX TCP/IP and lpr/lpd for printing. p. 4-4.  
Direct Mode IPX The protocol used by Windows 95 for peer-to-  
peer communications. Chapter 8.  
DLC/LLC A protocol used for printing on Windows for  
Workgroups, LAN Manager, and other network operating systems;  
being phased out in favor of newer protocols like Windows 95  
Peer-to-Peer direct mode IPX and TCP/IP. Chapter 10.  
DMA Direct Memory Access. A high performance computer  
architecture in which data is transferred in large blocks between  
the processor's memory and an external device without any  
processor intervention. p. 1-3, 2-11, 2-19, 2-20, A-5  
DOS Disk Operating System; now commonly refers to the PC  
operating system developed by Microsoft that is officially called  
MS-DOS.  
Download The process of copying firmware or software from a  
computer to another computer or other device on the network  
(such as a print server). Appendix C.  
Driver Low-level software that interfaces a hardware device such  
as a printer to the computer's operating system. The driver allows  
programs running on the computer to access the hardware device  
in a relatively simple manner.  
D-4 Glossary and Index  
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Duplex Printing Printing on both sides of a sheet of paper.  
EIO The internal bus used by the latest HP printers like the HP LaserJet  
4000, 5000, and 8000.  
Escape Sequence A series of characters, usually starting with the  
ESCAPE character (ASCII 27), that is used to control a printer or print  
job.  
Ethernet The most popular Local Area Network standard, which was  
developed originally by Xerox, Intel, and Digital Equipment Corporation.  
It operates at a speed of 10 million bits per second.  
Ethernet II 1. The second generation of Ethernet, which was developed  
before the IEEE 802.3 standard. 2. A frame that is compatible with the  
Ethernet II standard. p. A-11.  
Ethernet_SNAP Ethernet Sub-Network Access Protocol, an Ethernet  
frame type that is derived from the 802.2 standard. p. A-11.  
FTP File Transfer Protocol, a TCP/IP-related protocol for transferring  
files between devices on a network. pp. C-8 to C-9.  
File Server A device on a local area network that provides services to  
client computers on the network, such as file sharing, print services, etc.  
Firmware The program that operates a microprocessor-based device like  
a print server. Essentially the same as software, but the term "software"  
usually applies to general-purpose computers. Appendix C.  
Flash Memory A type of memory which allows read and write  
operations, but permanently stores data when the power is turned off.  
Useful for storing firmware, because it can be easily updated by  
downloading new code. pp. 1-2, Appendix C.  
Font A set of characters (usually the alphabet plus numbers punctuation,  
and special characters) that have a particular style.  
Form A template describing the way a page will appear when printed.  
pp. 11-4 to 11-5, 14-22.  
Frame A group of data and control information that is sent over a  
network. Often used interchangeably with packet, although frame is  
Glossary and Index D-5  
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normally used with lower-layer protocols like Ethernet, while packet is  
associated with higher layer protocols like IP and IPX. p. A-11.  
Gateway 1. In TCP/IP jargon, a gateway is the same as a router (see  
Router). 2. A device that converts one higher-level network protocol to  
a different higher level protocol (for example, a LAT-to-TCP/IP  
gateway). pp. 4-18, 4-21  
Hops The number of routers that are located between two devices, such  
as the print server and the file server. pp. 12-7, 12-9.  
Host Computer A computer that provides services to one or more  
users.  
Hosts File The file on a UNIX host computer (usually in the /etc  
directory) that contains a list of host computers on the network). pp. 4-2  
to 4-3.  
HP/UX The variation of UNIX that runs on Hewlett-Packard  
computers. pp. 4-4, 4-6, 4-7.  
Hub 1. A multiport repeater for connecting several network segments  
together; this term is usually associated with 10baseT networks. 2. A  
sophisticated network device consisting of a chassis plus several plug-in  
boards, including bridges, routers, 10baseT hubs, and other devices. p  
2-13.  
IEEE International Electronics and Electrical Engineers, a standards  
body that controls the specifications for Ethernet and other networking-  
related standards.  
IETF Internet Engineering Task Force; the group that defines the de  
facto standards for TCP/IP.  
I/O Slot Input/Output slot; in printers, a place where network interface  
cards like the TROY XCD XJet are mounted.  
IOP Internal Option Port; the bus used on Lexmark 4039 and Optra  
Series printers to connect network interface cards like the TROY XCD  
XMark.  
D-6 Glossary and Index  
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IP Internet Protocol, one of the core protocols of the TCP/IP protocol  
suite. Chapter 4.  
IP Address A network address used by the TCP/IP protocol. pp. 3-2 to 3-  
3, 4-13 to 4-21, 7-3, 7-7 to 7-8.  
IPX Internetwork Packet Exchange, one of the NetWare core protocols.  
Used in conjunction with SPX for printing and other applications. 1-2;  
chapter 5.  
JetAdmin A Hewlett-Packard printer management program available for  
NetWare and TCP/IP. pp. 1-2, 4-24, 5-9 to 5-12,5-18, 5-19, 5-20, 5-21, 8-  
2, 8-3.  
JetStatus A feature of TROY XCD print servers that allows a user to  
view the status of the printer. The SHOW SERVER QUEUEcommand  
invokes JetStatus; on XJet IV print servers, more detailed information is  
available via the SHOW PORT P1 STATUS command. p A-7.  
Job In printing, a document that is sent to the printer from a computer. p.  
1-1.  
LAN Local Area Network; a high-speed method of interconnecting  
devices in a local or campus environment.  
LAN Manager A network operating system developed by Microsoft  
Corporation. pp 1-1 to 1-2.  
LAN Server A network operating system based on Microsoft's LAN  
Manager; developed by IBM Corporation. pp 1-1 to 1-2; pp 7-7 to 7-12.  
Landscape mode Printing a document with the long edge of the paper at  
the top. p. B-3.  
LAT Local Area Transport, a protocol originally developed by Digital  
Equipment Corporation. pp 1-1 to 1-2, chapter 11, 14-18 to 14-22, A-9,  
1-10.  
LAT port A logical port through which LAT devices can send data to  
other LAT devices. A LAT application port is the default type of LAT  
port that is used for printing applications (the other type of LAT port is a  
dedicated port that always accesses a single service on the host computer).  
Chapter 11.  
Glossary and Index D-7  
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LATCP A VMS utility program used to configure LAT ports. pp. 11-2,  
11-4.  
LAT Symbiont (LATSYM) A VMS program that controls the printing  
of jobs via LAT ports. pp. 11-3 to 11-5.  
Legal Size The U.S. long paper size (8.5 x 14 inches).  
Letter Size The U.S. standard paper size (8.5 x 11 inches).  
LLC Logical Link Control, one of two Ethernet protocol layers that  
combined correspond to the OSI data link layer. The LLC layer provides  
a hardware-independent interface to higher level protocols.  
LN03 An older Digital Equipment Corporation laser printer. The LN03  
used the ANSI PPL page description language, while its successor the  
LN03-Plus added Sixel graphics capabilities. pp. 1-4.  
LocalTalk A low-speed (230.4Kbps) local area network standard  
developed by Apple Computer. Normally used with the AppleTalk  
protocol. pp. 1-1, 2-15 to 2-16, A-8.  
Logical Refers to conceptual rather than physical. For example, a  
computer may have a single physical connection to the network (an  
Ethernet adapter card), but may have logical connections to many  
different devices on the network.  
lpd Line Printer Daemon, a program that runs on a host computer or a  
dedicated print server that allows other host computers to print jobs on  
that computer or print server. TROY XCD print servers use lpd to allow  
printing from computers on the network. p. 1-2, Chapter 4.  
lpd-Plus A feature of TROY XCD print servers that allows the user to  
define multiple services, each with a different setup and reset string. For  
example, a user could have one service for landscape printing and another  
for duplex printing. Also called logical printers. p. 1-3, Appendix B.  
lpr Line Printer Remote, the program that runs on a client computer to  
request print services from an lpd host computer or print server. p. 4-22.  
lpq A Berkeley UNIX command for obtaining the status of printers.  
D-8 Glossary and Index  
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lpstat An AT&T UNIX command for obtaining the status of printers.  
LPT1 The primary parallel port on a PC. Many networking programs  
allow transparent printing to network printers by accepting output intended  
for LPT1 and redirecting it over the network. pp. 5-28, 5-29, 7-12, 11-8.  
MAC Medium Access Control, one of two Ethernet protocol layers that  
together correspond to the Data Link layer of the OSI model. The MAC  
layer interfaces to the Ethernet hardware. A MAC address is the same as  
an Ethernet address.  
man page In UNIX systems, the man pages are an on-line help facility  
that provide information on various topics.  
MAPI Messaging Applications Program Interface, a popular method for  
applications programs to send E-mail messages through Windows  
operating systems. pp. 13-2 through 13-5.  
MIO Modular I/O, the internal bus on newer HP printers that connects to  
network interface cards like the TROY XCD XJet IV.  
MOP Maintenance-Oriented Protocol, the protocol used by the VMS NCP  
and NCL utilities and for downloading files. pp. A-1 to A-2, C-1 to C-3.  
multiprotocol Refers to the ability to handle multiple protocols  
simultaneously. In a print server, this means that multiple computers can  
concurrently send print jobs to the same printer.  
Name Server A node on a TCP/IP network that provides a list of all  
nodes on the network. The name server is accessible from any node, and  
eliminates the need to have separate hosts files on each node.  
NCL Network Control Language, the method in OpenVMS V6.1 and later  
for accessing and maintaining remote devices. Replaces NCP. pp. 11-1,  
A-1 to A-2.  
NCP Network Control Program, a VMS utility for accessing and  
maintaining remote devices. pp. 11-1, A-1 to A-2.  
NDS NetWare Directory Services, a database of network entities in  
NetWare 4.xx, such as users, file servers, print servers, etc. NDS is a  
global directory service, which means that users anywhere on a network  
Glossary and Index D-9  
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can access a service such as a printer by name without being logged into  
the file server that offers that service. p. 1-2, Chapter 5.  
NetBEUI A networking protocol that is used on Microsoft network  
operating systems. Although NetBEUI can be used for printing, it is being  
replaced by newer printing protocols like the Windows 95 Peer-to-Peer  
direct mode IPX and TCP/IP. Chapter 9.  
NetWare A network operating system developed by Novell. pp. 1-1 to 1-  
2, Chapter 5, 14-11 to 14-13, A-8 to A-9.  
Network Layer Layer 3 of the OSI Reference Model; establishes paths to  
allow packets to be routed throughout the network. IP and IPX are  
examples of this layer.  
Network Operating System A program that controls the operation of a  
network. pp 1-2.  
NLM (NetWare Loadable Module) In NetWare 3.xx or 4.xx, a program  
that runs on the file server that performs a specific function such as  
communications. pp. 5-1, 5-19, 5-21, 5-22  
Node A device connected to a network, such as a computer or print  
server.  
NPRINTER The method for connecting a remote printer to a print server  
in NetWare V4.xx. pp. 5-2, 5-3, 5-18 to 5-25.  
NWADMIN The Windows-based NetWare Administrator utility that is  
used to manage NetWare file servers from a client workstation. pp. 5-14  
to 5-16; 5-18 to 5-20.  
OpenVMS DEC's latest name for the VMS operating system, which was  
originally called VAX/VMS. Chapter 11.  
OS/2 IBM's PC operating system. Primarily significant because it is used  
as the file server operating system on LAN Manager and LAN Server  
networks. Chapter 7.  
OS/400 The operating system used on IBM AS/400 minicomputers. p 4-  
12.  
D-10 Glossary and Index  
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OSF/1 DEC's version of UNIX that was originally called ULTRIX and is  
now called Digital UNIX. OSF/1 uses the standard Berkeley lpr/lpd  
procedures for printing to remote host computers and print servers.  
OSI Reference Model A seven-layer model developed by the  
International Standards Organization which is used as a reference for  
developing protocols. Since each layer performs a different function,  
development and debugging are simplified, and there is greater flexibility  
(for example, this approach allows TCP/IP to run over both Ethernet and  
Token Ring).  
P1284 An IEEE standard that defines a high-speed bidirectional parallel  
printer port. P1284 ports are also compatible with the Centronics standard.  
There are three types of physical connectors associated with the 1284  
standard: 1284A (25-pin DB25), 1284B (36-pin standard Centronics), and  
1284C (miniature Centronics). pp. 1-3, 1-6, , 2-20.  
Packet A group of data and control information that is sent over a  
network. Often used interchangeably with frame, although frame is  
normally used with lower-layer protocols like Ethernet, while packet is  
associated with higher layer protocols like IP and IPX.  
Page Description Language A control language usually consisting of  
commands embedded within a document that control the way the document  
will look when printed. Such commands would set the type of fonts, page  
margins, colors, graphics, etc. within the document.  
Parallel Port On a printer, a port that transfers data 8 bits at a time for  
maximum performance. The parallel port usually has a 36-pin Centronics  
connector. p. 1-3 through 1-6, 2-7, 2-8, 1-19, 2-20, A-4, A-5.  
PATHWORKS The Digital Equipment Corporation network operating  
system for PCs and Macintosh computers. pp. 1-2; 11-6 to 11-9, 14-20, 14-  
21, 14-22.  
PCL A page description language originally developed by Hewlett-  
Packard for its LaserJet printers.  
PCONSOLE A NetWare utility program for configuring and managing  
printers. pp. 5-16 through 5-17; 5-22 through 5-24.  
PDL An abbreviation for Page Description Language.  
Glossary and Index D-11  
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Peer-to-Peer 1. A LAN in which nodes communicate with each other  
without the need for a file server. 2. A new protocol for peer-to-peer  
communications that is included with Windows 95 (also known as Direct  
Mode IPX). Chapter 8.  
Physical Layer Layer 1 of the OSI Reference Model; defines the physical  
and electrical connection to the network.  
PJL Page Job Language, a Hewlett-Packard printer control language that  
is independent of the page description language.  
Ping A TCP/IP command that determines whether a device is alive on the  
network. pp. 4-15 through 4-16, 4-22, 7-3, 7-6, 7-9.  
POP3 Post Office Protocol, the protocol used to retrieve E-mail from the  
server. pp. 13-2, 13-8, 13-9, 13-11, 13-12, 13-14, A-12.  
Port 1. A physical connector, such as the parallel port. 2. A logical  
connection to a device.  
Portrait mode Printing a document with the short edge of the paper at  
the top (the normal method of printing).  
PostScript A page description language originally developed by Adobe  
that is widely used in graphics arts applications. pp. 6-2, 6-3, 14-16, 14-  
20, B-3, B-5. B-6.  
PPD See Printer Description File.  
PPL An ANSI-standard page description language originally used in the  
DEC LN03 laser printer.  
Printcap File The file on a UNIX host computer (usually in the /etc  
directory) that contains a list of printers. p. 4-4.  
PRINTCON A NetWare utility program for defining the characteristics of  
the print job.  
PRINTDEF A NetWare utility program for defining the characteristics of  
a printer or form. These characteristics are associated with the print job  
via the PRINTCON utility.  
D-12 Glossary and Index  
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Printer Description File A file used in PostScript printing that describes  
the features available on the printer. Commonly used with Apple  
Macintosh computers. Also called a PPD.  
Print Server 1. A device that allows multiple host computers to share a  
printer over a local area network. 2. In Novell NetWare, a logical device  
that services print queues on a file server. Chapter 1, 5.  
Protocol A method of sending and receiving data between two or more  
nodes on a network, and insuring that the data is received without errors.  
Queue A region on the computer or file server's disk where files are  
temporarily stored before printing. Since the queue can store multiple  
files, it effectively allows users to send their jobs to the printer even if the  
printer is busy (a procedure called spooling). Chapters 4 through 12.  
Queue Server In Novell NetWare, a queue server is basically the same as  
a NetWare print server. Queue Server mode is a NetWare printing method  
in which the printer is directly connected to the print server with no  
PSERVER NLM installed on the file server. Chapter 5.  
rarp Reverse Arp, a standard TCP/IP method of determining a devices IP  
address based on its Ethernet address. pp. 4-14, 4-16, 4-17, A-13.  
Raw TCP port A type of TCP port (see TCP port) in which data is passed  
unmodified to the receiving node. pp. 1-2, 4-23 through 4-25.  
RCONSOLE A NetWare utility program that allows a workstation user to  
access the file server console.  
Remote Console A method of accessing the print server console remotely  
via protocols like TELNET or NCP for configuration and management  
purposes. pp. 1-3; A-1 to A-3.  
Remote Printer In Novell NetWare, a remote printer is a device that  
connects a printer to a NetWare print server via a network connection  
rather than through the parallel or serial port of the print server. pp. 5-2,  
5-3; 5-18 to 5-25.  
Repeater A network devices that connects two or more network segments  
together and provides the additional function of strengthening and  
reshaping the electrical signals, thereby allowing the network to be  
extended over greater distances.  
Glossary and Index D-13  
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Reset In printing, a reset is a one or more characters sent after a print job.  
Usually, the purpose of a reset is to restore the printer back to its normal  
state. pp. B-2 through B-4.  
RJ45 A type of modular jack connector similar to a telephone connector  
but with 8 wires. Used for 10baseT Ethernet connections and for serial  
port connections. pp. 2-9, 2-13.  
Router A device that connects networks together. A router operates at  
level 3 of the OSI Reference model. A router is called a gateway in TCP/  
IP terminology. pp. 4-18, 4-21, A-13.  
RPRINTER The method for connecting a remote printer to a print server  
in NetWare V3.xx and V2.xx. Replaced by NPRINTER in NetWare  
V4.xx. pp. 5-18 to 5-25.  
RS-232 The most common serial interface electrical standard. p. 2-8.  
RS/6000 IBM's RISC-based family of computers. pp 4-5; 4-7 to 4-8.  
SCO UNIX A PC-based UNIX developed by the Santa Cruz Operation.  
pp. 4-4, 4-9, 4-10.  
Segment A physically or logically separate part of a network, usually a  
different cable, that is joined with other segments of the network via a  
repeater, bridge, or router to form the complete network.  
Serial Port On a printer or print server, a port that transfers data one bit at  
a time. Serial ports usually have either 25-pin, 9-pin "D", or RJ45  
connectors. pp. 1-3; 2-8 to 2-11.  
Server A device on a local area network that provides services to client  
computers on the network. See File Server, Print Server.  
Service A capability offered by a node on a network. A single node can  
have multiple services available. Appendix B.  
Setup string. A series of characters that is sent before a print job.  
Usually the purpose of a setup string is to put the printer in a special state  
(for example, landscape mode). pp. 11-6; Appendix B.  
Shell Script The UNIX equivalent of a batch file. See batch file.  
D-14 Glossary and Index  
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SMTP Simple Mail Transfer Protocol, a protocol used to send E-mail  
messages over the Internet. pp. 13-2, 13-5, 13-6, 13-8, 13-10, 13-12, A-12.  
SNAP See Ethernet_SNAP.  
SNMP Simple Network Management Protocol, a protocol for monitoring  
and controlling devices on a network. pp. 1-3, A-12.  
Solaris A UNIX operating system developed by Sun Microsystems that  
runs on Sun computers and Intel-based PCs. pp. 4-4, 4-8.  
Spoofing A method normally associated with AppleTalk in which the print  
server simulates a bidirectional communications link by sending back  
control information to the printer rather than relying on the printer to send  
back this information. p. 6-3, A-8.  
Spool Directory On UNIX systems, a directory that contains the names of  
files being spooled to a printer. p. 4-5, 4-13.  
Spooling In printing applications, spooling is the transfer of data to a  
temporary storage area on disk (the print queue) prior to printing. Spooling  
allows many jobs to be queued to a single printer. Since printers are  
relatively slow devices compared to disk drives, spooling allows a user to  
submit a job to the printer and then perform other tasks while the job is  
being printed.  
SPX Sequenced Packet Exchange, one of the NetWare core protocols.  
Used in conjunction with IPX for printing and other applications. Chapter 5.  
StreetTalk Name The Banyan VINES naming convention used to identify all  
items on the network. Chapter 12.  
Subnetwork One of several small networks that are joined together into a  
single large network.  
Subnet Mask A TCP/IP method of dividing a network into several smaller  
subnetworks. pp. 4-18, 4-20, 4-21.  
Symbiont Software that handles job queuing and printing on an operating  
system.  
SYSCON A NetWare utility for managing file servers from a client  
workstation.  
Glossary and Index D-15  
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TCP/IP Transmission Control Protocol/Internet Protocol, the de facto  
standard for Internet communications that is widely used on local area  
networks. Technically, this means the TCP and IP protocols, but the term  
has come to encompass all of the related protocols, such as TELNET,  
FTP, lpd, etc. pp. 1-1 to 1-2, Chapter 4, Chapter 7, 14-7 to 14-11, A-13  
to A-14.  
TCP Port A method of accessing a TCP/IP service, where a device with  
a single IP address can have multiple TCP ports. For example, TELNET  
is port 23, lpd is port 515, etc.; to access a service, you would specify the  
IP address of the device plus the TCP port number of the service. p. 4-23  
through 4-25.  
TCPware A popular VMS TCP/IP software package sold by Process  
Software. p. 4-10.  
TELNET A TCP/IP protocol that allows two devices to communicate  
over a LAN. One of the devices appears as if it were a dumb serial  
terminal that is hardwired to the other device. TELNET is used by TROY  
XCD print servers to allow devices like PCs to access the print server  
remote console. pp. 6-3, A-1 to A-3.  
TELNET interpretation In the TELNET protocol, certain characters are  
intercepted and handled in a special manner, rather than being sent  
directly to the device. p. 4-23.  
Text file A file that contains ASCII formatted information, with each line  
of text usually separated by a line feed and/or carriage return.  
tftp Trivial File Transfer Protocol, a simple method of transferring  
information between two TCP/IP devices. pp. C-3 to C-5.  
TGV Multinet A TCP/IP software package that runs on VMS. pp. 4-11.  
Thin Ethernet See 10base2.  
Transport layer Layer 4 of the OSI Reference Model; provides end-to-  
end data integrity. TCP is an example of this layer.  
Transceiver In Ethernet networks, a small box that plugs into the AUI  
port of a device to allow that device to connect to the Ethernet cable.  
Many Ethernet devices have one or more built-in transceivers, which  
eliminate need for the AUI port.  
D-16 Glossary and Index  
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UCX The old name for DEC's TCP/IP services for VMS. pp. 4-10.  
ULTRIX The original DEC UNIX. ULTRIX supports both TCP/IP and  
LAT printing. 4-4; 14-18, 14-19.  
.
UNIX A general-purpose computer operating system used on many  
different kinds of computers. pp. 1-1 to 1-2; Chapter 4.  
VAP Value Added Process, a program that runs on a NetWare 2.xx file  
server and performs a specific function such as communications.  
VAX Digital Equipment Corporation's family of 32-bit computers that  
runs either VMS or some variation of UNIX (ULTRIX, OSF/1, or Digital  
UNIX). Chapter 11.  
VINES An network operating system developed by Banyan Systems  
Incorporated. pp. 1-1 to 1-2; Chapter 12; 14-22, 14-23, A-8, A-9.  
VINES IP The protocol used with Banyan VINES. Chapter 12.  
VMS An operating system used on Digital Equipment Corporation  
computers. pp. 1-1 to 1-2, Chapter 11  
WAN Wide Area Network, a network that interconnects computers and  
other devices over large distances, most often via telephone company  
facilities but also via private networks, public data networks, and satellites.  
Warp IBM's latest version of the OS/2 operating system.  
Web JetAdmin A Hewlett-Packard software program for Windows NT  
that allows HP, TROY XCD, and other print servers to be configured and  
managed over the network using a web browser. pp. 1-2, 3-8.  
WebXAdmin A feature of new TROY XCD print servers that allows  
configuration and management via a web browser. pp. 1-2, 3-4, 3-5, 5-12,  
5-13, 5-18, 5-20  
Windows 95 and Windows 98 Microsoft's PC operating systems that  
feature built-in peer-to-peer networking. pp. 1-1 to 1-2; Chapter 8.  
Windows NT Microsoft's multitasking operating system that can be used  
either as a client or as a server (Windows NT Advanced Server). pp. 1-1  
to 1-2; chapter 7.  
Glossary and Index D-17  
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WINSOCK A popular applications program interface for TCP/IP  
networking using Windows operating systems. pp. 13-2 through 13-5.  
Wollongong PATHWAY A TCP/IP software package for VMS. pp. 4-  
11.  
XAdmin TROY XCD's Windows-based utility for managing and  
configuring print servers. pp 1-2; pp. 3-1 through 3-4; 5-12 through 5-14;  
5-18 through 5-21, 12-6 to 12-8.  
XAdmin32 The 32-bit version of TROY XCD's Windows configuration  
utility. pp. 1-2; pp. 3-1 through 3-4; 4-14; 5-6 through 5-9; 5-18 through  
5-21, 7-3.  
XIO Expanded I/O; the internal bus on HP LaserJet II and III printers that  
connects to network interface cards like the TROY XCD XJet III.  
Zone In AppleTalk, a zone is a subnetwork; that is, a given network can  
be subdivided into multiple zones. pp. 6-3, A-7.  
D-18 Glossary and Index  
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