TRENDnet Network Hardware Powerline Network Solution User Manual

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Chapter 1: Product Overview  
The TPL-305E 3-Port 200Mbps Powerline AV Adapter is an excellent solution that can  
be used to extend your network using your home or small office electrical wiring. In a home or  
small office building, use 3-Port 200Mbps Powerline AV adapters to link multiple locations  
without the need to run long Ethernet cables. Combined with a single broadband DSL/Cable  
Internet connection, every room with electrical power outlets can provide easy access to your  
high-speed Internet connection. With HomePlug® AV speeds of up to 200Mbps, this easy-to-  
setup solution can provide fast streaming HD movies, online multiplayer games, and other data  
intensive applications for today’s HD Entertainment Center demand.  
Each TPL-305E 3-Port 200Mbps Powerline AV Adapter allows you to connect up to three  
network enabled devices to a powerline network via Ethernet. In operation, the 3-Port 200Mbps  
AV Adapter is completely transparent, and simply passes data between the Ethernet port and  
the powerline network. Any Ethernet-enabled device may be connected to one of the three  
integrated 10/100Mbps Auto-MDIX Ethernet ports.  
1.1 Powerline Network Solution  
Add high-speed Internet access to any room in your home with this 3-Port 200Mbps Powerline  
AV Adapter. You can stream HD movies and music, play online multi-player games and much  
more. The TPL-305E has three integrated 10/100Mbps Auto-MDIX ports so up to three network  
enabled devices nearby can be networked simultaneously without the need for an additional  
switch.  
Note: This TPL-305E 3-Port 200Mbps Powerline AV Adapter needs to pair with at least one other HomePlug® AV  
compatible powerline device. (e.g. TRENDnet Powerline AV products TPL-303E, TPL-304E, TPL-310AP, or  
another TPL-305E.)  
1.2 Package Contents  
The product package should contain the following items:  
TPL-305E  
Multi-Language Quick Installation Guide  
CD-ROM (Utility & User’s Guide)  
Cat. 5 Ethernet Cable (1.5 m / 5 ft.)  
If any of the parts are incorrect, missing, or damaged, contact your dealer. Keep the carton,  
including the original packaging materials, in case you need to return the Powerline adapter for  
repair.  
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1.3 System Requirements  
CD-ROM drive  
A Desktop or Laptop PC with Network Adapter Installed  
Existing 10/100Mbps wired network when TPL-305E is used as a bridge device  
Additional HomePlug® AV powerline adapter  
(e.g. TRENDnet TPL-303E, TPL-304E, TPL-310AP, or another TPL-305E)  
Powerline Configuration Utility System Requirements  
Supported Operating Systems CPU  
Memory  
Windows 7 (32/64-bit)  
Windows Vista (32/64-bit)  
Windows XP (32/64-bit)  
1GHz or above  
1GB RAM or above  
512MB RAM or above  
256MB RAM or above  
800MHz or above  
300MHz or above  
1.4 Device Label  
The device label can be located on the back of the device where the power prong is found.  
Product Model  
Device Serial Number  
Device MAC Address  
Device Password (DPW)  
Product Hardware Version  
Product Firmware Version  
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1.5 LEDs  
The LED panel located on the front of the device consists of the status LEDs, Sync button, and  
Reset button.  
Powerline  
Link/Act LED (PL)  
Ethernet Link/Act  
LED (1-3)  
Power LED (PWR)  
Reset Button  
Sync Button  
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LED  
Color Sequence  
Definition  
Green  
N/A  
Solid  
Off  
Device powered On  
PWR (Power)  
PL (Powerline)  
Device powered Off  
Solid  
Powerline Connected (Connection Quality is Best)  
Syncing or Powerline Data Transmitting/Receiving (Connection Quality is Best)  
Powerline Connected (Connection Quality is Better)  
Powerline Data Transmitting/Receiving (Connection Quality is Better)  
Powerline Connected (Connection Quality is Good)  
Powerline Data Transmitting/Receiving (Connection Quality is Good)  
Powerline is not synced or connected  
Green  
Blinking  
Solid  
Note: LED color  
indicates the  
strength and  
quality of the  
powerline  
connection  
through the  
Amber  
Blinking  
Solid  
Red  
N/A  
Blinking  
Off  
electrical system  
Solid  
10/20 Mbps or 100/200Mbps (Half/Full Duplex) Connected (per port)  
Green  
N/A  
1-3 (Ethernet  
Port)  
10/20Mbps or 100/200Mbps (Half/Full Duplex) Data Transmitting/Receiving (per  
port)  
Blinking  
Off  
Port Disconnected/No Ethernet Link  
Button  
(Sync)  
Action  
Function  
Initiate Sync/Connection and generate random network name/key on first  
adapter (PWR LED will start blinking)  
Match network name/key on secondary or additional adapter and connect to  
first adapter. (PWR LED will start blinking)  
Push/Hold for 2  
sec  
Note: The secondary or additional powerline adapter’s Sync button must also be  
pushed within 2 minutes (120 sec) of pushing the Sync button of the first adapter  
in order to establish connectivity.  
Erases the network name/key  
Push/Hold for 10  
sec  
(All LEDs will turn off and turn back on)  
Reset device to factory defaults (All LEDs will turn off and turn back on)  
Push/Hold for 1  
sec  
Reset  
Note: Will reset to the factory default private network name “HomePlugAV”  
*Note: The following factors may affect the powerline network’s connection quality:  
Noise Generated by appliances that are connected to your electrical system through power outlets that have high power  
consumption requirements. (e.g. Microwaves, ovens, blow dryer, iron, dishwasher, etc.) The quality of your household  
electrical wiring may also cause additional noise on your electrical system.  
Distance Long lengths of electrical wiring through your electrical system between connected powerline adapters.  
1.6 Ethernet Ports  
There are three RJ-45 10/100Mbps Auto-MDIX Ethernet ports at the bottom of the device for  
network connectivity to computers and network appliances (e.g. Game Console, IP Set Top  
Box, network enabled TV, etc.) using the included Cat. 5 Ethernet cable.  
Ethernet Ports  
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Chapter 2: Product Installation  
At factory default settings, a pair of TPL-305E 3-Port 200Mbps Powerline AV adapters  
can be installed into any room in your home or small office with a wall power outlet, without the  
need for additional software or configuration. To create a simple powerline network using a pair  
TPL-305E powerline adapters, simply plug one of your TPL-305E adapters into a wall power  
outlet in one room and plug the other TPL-305E adapter into an available wall power outlet in  
another room to establish connectivity between the two rooms.  
In order to share Internet connectivity through your powerline adapters, it is ideal to  
install at least one powerline adapter in the room where your modem and router are located and  
connect the powerline adapter to one of your router’s LAN ports via Ethernet. Any additional  
powerline adapters that are installed and connected in other rooms will then share Internet  
connectivity through your router. Once the powerline adapters are connected to each other  
through the electrical system, any additional devices such as computers or network appliances  
(e.g. Game Console, Blu-ray player, IP Set Top Box, network enabled TV, etc.) connected to  
any of your powerline adapters via Ethernet can then communicate to each other as well as  
share Internet connectivity through your router.  
The example diagram shows a typical powerline network configuration in a home environment with 3 powerline  
adapters installed in different rooms. The orange line represents the powerline connectivity established through  
your home’s electrical system and the blue lines represent Cat. 5, 5e, 6 Ethernet connectivity to your network  
enabled appliances such as a computer, router, or IP set top box connected to your television.  
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2.1 Initial Installation  
The procedure describes how to create a basic powerline network between a pair of TPL-305E  
powerline adapters and share Internet connection through a router to computers or network  
appliances in another room.  
Assuming your router is already installed and configured for Internet connectivity and the TPL-  
305E powerline adapters are at factory default settings.  
1. Plug one of the TPL-305E powerline adapters into an available wall power outlet in the room  
where your router is located.  
Warning: Do not plug the powerline adapter into a power strip that has surge protection. Doing so will degrade  
power line performance. For best performance, plug all powerline adapters directly into a wall power outlet.  
2. Connect one end of the Ethernet Cable into one of the Ethernet ports located at the bottom of  
the TPL-305E and connect the other end of the Ethernet cable into one of the router’s LAN  
ports.  
3. Plug the second TPL-305E powerline adapter into an available wall power outlet in another  
room where your computer or network appliance (e.g. Game Console, Blu-ray player, IP Set  
Top Box, network enabled TV, etc.) is located.  
4. Connect one end of the Ethernet Cable into one of the Ethernet ports located at the bottom of  
the second TPL-305E and the other end of the Ethernet cable into the Ethernet port on your  
computer or network appliance (e.g. Game Console, Blu-ray player, IP Set Top Box, network  
enabled TV, etc.).  
5. To verify connectivity between the TPL-305E powerline adapters, make sure that the PL LED  
on each TPL-305E is on solid (Green, Amber, Red). Please refer to the LED section 1.5 for  
details on the LED indicator.  
6. You have successfully created a basic powerline network between a pair of TPL-305E  
powerline adapters. All computers or network appliances connected to the powerline  
adapters via Ethernet can now communicate to each other as well as access the Internet.  
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2.2 Securing your Powerline Network  
The TPL-305E 3-Port 200Mbps Powerline AV Adapter has a default network name/security key  
assignment of “HomePlugAV”. When connecting a pair of TPL-305E powerline adapters, both  
powerline adapters will be assigned the default network/security key which allows the TPL-305E  
powerline adapters to establish connectivity through your home or small office’s electrical  
system without the need for additional software or configuration. For added security, the default  
network name/security key can be modified using the TPL-305E Sync button  
covered in the  
following section or through the use of the Powerline Configuration Utility in Chapter 4.  
Note: The default network name/security key assigned to the TPL-305E is “HomePlugAV”. All powerline adapters  
in the same powerline network must have the same network name/security key in order to establish connectivity. If  
the network name/security keys are not the same for all powerline adapters on the same powerline network, the  
adapter will NOT establish connectivity. TRENDnet Powerline AV models TPL-303E, TPL-304E, TPL-305E, TPL-  
310AP, and TPL-401E all have the same default network name/security key assignment of “HomePlugAV”.  
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2.3 Changing the Network Name/Security Key using the Sync Button  
The procedure describes how to change the network name/security key between a pair of TPL-  
305E powerline adapters. This procedure can also be used to establish connectivity between  
two powerline adapters that are currently disconnected and change the default network  
name/security key simultaneously.  
Assuming your TPL-305E powerline adapters are already plugged into wall power outlets and  
either currently connected or disconnected to each other.  
1. Push and hold the Sync button  
on one of the TPL-305E powerline adapters for 10  
seconds and release it. All LEDs will turn off and turn back on. This will erase the current  
network name/security key assigned to the first powerline adapter.  
2. Push and hold the Sync button  
on the other TPL-305E powerline adapter for 10 seconds  
and release it. All LEDs will turn off and turn back on. This will erase the current network  
name/security key assigned to the second powerline adapter.  
3. Push and hold the Sync button  
on the first TPL-305E powerline adapter for 2 seconds  
and release it. The PWR LED will start blinking. This will initiate sync/connection and  
generate a random network name/security key assignment to the first powerline adapter.  
4. Within 2 minutes (120 sec), push and hold the Sync button  
on the second TPL-305E  
powerline adapter for 2 seconds and release it. The PWR LED will start blinking. This will  
establish connectivity between the two powerline adapters by assigning the second powerline  
adapter’s network name/security key to match the network name/security key of the first  
powerline adapter.  
5. To verify connectivity between the two powerline adapters, make sure that the PL LED on  
each powerline adapter is on solid (Green, Amber, Red). Please refer to the LED section 1.5  
for details on the LED indicator.  
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2.4 Adding the Powerline Adapter to an Existing Powerline Network  
The procedure describes how to add the TPL-305E 3-Port 200Mbps Powerline AV Adapter to  
an existing powerline network.  
Assuming the two TPL-305E powerline adapters are currently connected to each other and the  
third TPL-305E (Additional) powerline adapter is currently disconnected.  
1. Push and hold the Sync button  
on the additional TPL-305E powerline adapter for 10  
seconds and release it. All LEDs will turn off and turn back on. This will erase the current  
network name/security key assigned to the additional TPL-305E powerline adapter.  
2. Push and hold the Sync button  
on one of the two TPL-305E powerline adapters that are  
currently connected to each other for 2 seconds. The PWR LED will start blinking.  
3. Within 2 minutes (120 sec), push and hold the Sync button  
on the additional TPL-305E for  
2 seconds and release it. The PWR LED will start blinking. This will establish connectivity  
between the three powerline adapters by assigning the additional TPL-305E powerline  
adapter’s network name/security key to match the network name/security key of the TPL-  
305E powerline adapters that are currently connected.  
4. To verify connectivity between the three powerline adapters, make sure that the PL LED on  
each powerline adapter is on solid (Green, Amber, Red). Please refer to the LED section 1.5  
for details on the LED indicator.  
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Chapter 3: Overlapping Powerline Networks  
It is possible to create multiple powerline networks on the same electrical system  
separated and grouped by different network names/security keys. The powerline networks will  
work and communicate independently of each other which can provide security between  
different groups of powerline adapters. For example, if you have five powerline adapters  
(Adapter A, Adapter B, Adapter C, Adapter D, Adapter E), you can group Adapters A,B, and C  
together on one powerline network and group Adapters D and E on a different powerline  
network. Each group will use a different network name/security key.  
Note: It is recommended that only a maximum of up to 4 powerline networks can be created per electrical system.  
Any additional powerline networks above the recommended result in significant degradation in powerline  
performance.  
3.1 Move Powerline Adapters between different Powerline Networks  
Use the procedures in Chapter 2: Product Installation, to connect one group of adapters, then  
you can carry out the procedures on another group of adapters to create multiple overlapping  
powerline networks. This procedure describes how to disconnect a powerline adapter from one  
powerline network and connect the adapter to a different powerline network.  
Assuming all powerline adapters are TPL-305E adapters and for reference in the diagram and  
this procedure, the adapters will be labeled Adapter A, B, C, D, and E. Adapters A, B, and C are  
currently connected together to form one powerline network and Adapters D and E form another  
powerline network. Adapter B will be disconnected from Adapters A and C and connected to  
Adapters D and E.  
1. Push and hold the Sync button  
on Adapter B for 10 seconds and release it. All LEDs will  
turn off and turn back on. This will erase the current network name/security key assigned to  
Adapter B and disconnect from Adapters A and C.  
2. Push and hold the Sync button  
will start blinking.  
on Adapter D for 2 seconds and release it. The PWR LED  
3. Within 2 minutes (120 sec), push and hold the Sync button  
on Adapter B for 2 seconds  
then release it. The PWR LED will start blinking. This will establish connectivity between  
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Adapters B, D, and E by assigning Adapter B’s network name/security key to match the  
network name/security key of Adapters D and E.  
4. To verify connectivity between the powerline adapters, make sure that the PL LED on each  
powerline adapter is on solid (Green, Amber, Red). Please refer to the LED section 1.5 for  
details on the LED indicator.  
Chapter 4: Powerline Configuration Utility  
The Powerline Configuration Utility is an additional tool that allows you to centrally  
manage the powerline adapters that are connected to your network. Instead of using a  
randomly generated key with the Sync button, the utility allows you to manually configure the  
network name/security key for a single powerline adapter or multiple adapters simultaneously.  
This tool allows for easy management for multiple powerline adapters in your network.  
Note:  
1. Before installing and using the utility, write down the 16-digit Device Password (DPW) and MAC Address of  
each TPL-305E powerline adapter as this will be required to apply changes to remote devices discovered  
in the utility. This is located on the Device Label, please refer to Section 1.4.  
2. Before installing and using the utility, make sure your computer in which you are installing the utility is  
connected to your network and your TPL-305E adapters are also connected to your network.  
3. Make sure all of the TPL-305E powerline adapters are already connected to each other using the  
procedures in Chapter 2: Product Installation.  
4. The utility is only compatible with Windows operating systems. For details, please refer to Section 1.3.  
4.1 Software Installation  
1. Insert the included CD-ROM into your computer’s CD-ROM drive.  
2. At the CD Autorun Prompt window, click Run Autorun.exe  
3. At the CD-ROM menu window, click Install Utility.  
4. At the WinPcap installer window, click Next.  
Note: The Powerline Configuration Utility requires the use of the WinPcap application. If this prompt does  
not appear, you may already have the WinPcap application installed. If so, please skip over to Step 10.  
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5. In the Setup Wizard window, click Next.  
6. In the License Agreement window, click I Agree.  
7. In the Install Options window, click Install.  
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8. At the Setup Wizard Completion window, click Finish.  
9. The TRENDnet Powerline Configuration Utility installation window will appear  
automatically. At the Setup Wizard window, click Next.  
10.In the License Agreement window, check the radio button I Agree, and then click Next.  
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11.In the Select Installation Folder window, click Next.  
12.In the Confirm Installation window, click Next.  
13.At the Installation Complete window, click Close.  
4.2 Using the Utility  
Double-click the desktop icon to open the Powerline Configuration Utility application.  
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Privacy Tab  
Change the  
Network  
Name/Security Key  
Local  
Device  
The closest  
powerline  
adapter(s)  
that connects  
your  
computer to  
the electrical  
system.  
Remote  
Devices  
Powerline  
adapters that  
are connected to  
the selected  
Local Device  
across the  
Closes the  
utility  
application.  
Rename  
the  
selected  
Remote  
Device  
Enter the  
Device  
Password  
(DPW) for the  
selected  
Scans for  
Remote  
Devices that  
were not  
Add a  
Remote  
Device that  
was not  
electrical  
system.  
detected  
detected  
Remote  
Device  
To apply changes to Remote Devices through the Powerline Configuration Utility, you must enter the  
Device Password (DPW) for each Remote Device located on the Device Label.  
If you have not already done so, please write down the 16-digit Device Password (DPW) and  
corresponding MAC Address of each TPL-305E powerline adapter as this will be required to apply changes  
to remote devices discovered in the utility. This is located on the Device Label, please refer to Section 1.4.  
Enter the 16-digit Device Password (DPW) for each Remote Device in the utility  
1. Click one of the Remote Devices in the list.  
2. Click Enter Password.  
3. Type in the Device Password according to the corresponding MAC address. Then  
click OK.  
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4. If successful, the Remote Device will have the Device Password listed next to the  
device under Password.  
Note: If the incorrect Device Password is entered, you will receive an error message. Click Enter  
Password and try entering the password again.  
5. Repeat steps 1-4 for any remaining Remote Devices.  
6. Once all of the Device Passwords (DPW) are entered into the utility, changes can be  
applied to the Remote Devices using the utility.  
Change the Network Name/Security Key for multiple adapters using the utility  
1. Click the Privacy tab.  
2. Under Private Network Name, enter the desired network name/security key and click  
Set All Devices.  
3. At the Network Name Setting prompt window, click OK.  
Applies changes  
to Local Device  
only.  
Note: If you  
choose this  
option, you will  
disconnect the  
Local Device  
from the Remote  
Devices.  
The current network  
name/security key  
assignment of the  
powerline  
Applies changes to  
Local Device and  
Remote devices.  
adapter(s).  
Note: If you had  
previously used the  
Sync button  
procedure in  
generating a  
random network  
name/security key.  
This will display  
“Unknown  
Note: If you have  
not entered the  
DPW for all remote  
devices, you will  
receive an error  
and the changes  
will not be applied  
to remote devices  
without a DPW.  
Networkname”  
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Chapter 5: Troubleshooting  
Please reference the items below if you continue to experience difficulty with installing and  
using your TPL-305E 3-Port 200Mbps Powerline AV Adapter.  
Try power cycling the unit by unplugging it from the wall power outlet for 15 seconds and  
plugging it back in.  
If the PL LED is red indicating good quality only, try plugging the TPL-305E into another  
available wall power outlet to check if you can obtain better connection quality.  
Use a pin or paperclip and push and hold the Reset button for 1 second on each TPL-305E  
powerline adapter. All LEDs will turn off and turn back on. This will reset the TPL-305E  
powerline adapters to the default settings, network name/security key assignment  
“HomePlugAV”.  
The TPL-305E can provide better connectivity and performance when plugged directly into  
the wall power outlet instead of a power strip or surge protector.  
Connecting the TPL-305E to a power strip or surge protector may degrade network  
performance or completely stop network signals.  
The TPL-305E should not be used on GFI protected outlets as some outlets will filter out  
powerline signals.  
The TPL-305E should not be used in areas with excessive heat.  
Certain florescent or incandescent lights are noise sources on the electrical and can degrade  
powerline performance.  
If your building has more than one circuit breaker box, the TPL-305E may not be able to  
establish connectivity between different circuit breaker boxes. In this case, connect a TPL-  
305E powerline adapter to a power outlet located on each of the circuit breaker boxes, and  
then connect an Ethernet cable between the TPL-305E powerline adapters to bridge the two  
circuits together. This will allow the TPL-305E powerline adapters from different circuit  
breaker boxes connect to each other.  
Power Saving: The device will automatically reduce power usage when the connected devices  
via Ethernet are powered off, unplugged or inactive for more than 2 minutes.  
Erp (EuP) Operation: Standby Mode  
Disconnect the Ethernet cables from the device Ethernet ports, and after 3 minutes, the  
device will enter standby mode. The Power (PWR) LED will flash every 15 seconds to  
indicate that the device is currently in standby mode.  
To return to active mode, reconnect the Ethernet cables to the device Ethernet ports, and the  
device will re-enter active mode.  
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Chapter 6: Specifications  
Hardware  
Standards  
Interface  
IEEE 802.3, IEEE 802.3x, IEEE 802.3u, HomePlug® AV  
3 x 10/100Mbps Auto-MDIX RJ-45 ports,  
Power prong  
Frequency Band  
Modulation  
2 ~ 28 MHz  
OFDM Symbol Modulation on link synchronization, 1024/256/64/8 -  
QAM, QPSK, BPSK, ROBO Carrier  
Protocol  
Speed  
TDMA, and CSMA/CA  
Powerline: Up to 200Mbps**  
Ethernet: Up to 200Mbps (Full Duplex mode)  
Utility OS Compatibility  
Nodes  
Windows 7 (32/64-bit), Vista (32/64-bit), XP(32/64-bit)  
Up to 64 max.  
Recommended: up to 16* per Powerline network  
Overlapping  
Up to 4 (per electrical system)  
Powerline Networks  
Coverage  
Security  
LED  
Up to 300m (984ft.)  
128-Bit AES (Advanced Encryption Standard)  
Power (PWR), Ethernet Link/Act (1-3)  
Powerline (PL) with Connection Quality Indication  
Best (Green)  
Better (Amber)  
Good (Red)  
Buttons  
Sync, Reset  
Dimension (L x W X H)  
A: 103 x 74 x 57 mm (4.1 x 2.9 x 2.2 in.)  
EU: 103 x 74 x 72 mm (4.1 x 2.9 x 2.8 in.)  
Weight  
A: 165 g (5.8 oz)  
EU: 170 g (6.0 oz)  
Power Source  
Consumption  
Temperature  
A: 100~230V AC, 50~60Hz  
EU: 220~240V/ 5A AC, 50Hz  
Active mode: 3.2 Watts (max.)  
Standby mode: 0.9 Watts (max.)  
Operating: 0° ~ 40°C (32° ~ 104°F)  
Storage: -20° ~ 70°C (-4° ~ 158°F)  
Humidity  
Max. 90% (non-condensing)  
CE, FCC  
Certifications  
* Maximum of 16 adapters (nodes) recommended for streaming video across your network. Additional adapters may  
decrease performance.  
** 200Mbps is the maximum theoretical Powerline data rate. Actual throughput will vary depending on environment.  
*** Networked Powerline devices need to be plugged into power outlets that are on the same electrical system.  
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Limited Warranty  
TRENDnet warrants its products against defects in material and workmanship, under normal use and service, for  
the following lengths of time from the date of purchase.  
TPL-305E 3 Years Warranty  
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.  
If a product does not operate as warranted during the applicable warranty period, TRENDnet shall reserve the  
right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to  
the customer. The repair/replacement unit’s warranty continues from the original date of purchase. All products  
that are replaced become the property of TRENDnet. Replacement products may be new or reconditioned.  
TRENDnet does not issue refunds or credit. Please contact the point-of-purchase for their return policies.  
TRENDnet shall not be responsible for any software, firmware, information, or memory data of customer con-  
tained in, stored on, or integrated with any products returned to TRENDnet pursuant to any warranty.  
There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any  
unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unau-  
thorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was  
subject to conditions more severe than those specified in the manual.  
Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and providing a  
copy of the dated proof of the purchase. Upon proper submission of required documentation a Return Material  
Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service sup-  
port for all TRENDnet products. Products that are sent to TRENDnet for RMA service must have the RMA number  
marked on the outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately for  
safe shipment. Customers shipping from outside of the USA and Canada are responsible for return shipping fees.  
Customers shipping from outside of the USA are responsible for custom charges, including but not limited to, du-  
ty, tax, and other fees.  
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE  
CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S OPTION, REPAIR OR REPLACE. THE FOREGOING  
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR  
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDNET NEITHER ASSUMES NOR AUTHORIZES  
ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION  
MAINTENANCE OR USE OF TRENDNET’S PRODUCTS.  
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE  
ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S  
MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR  
ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER  
HAZARD.  
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO EXCLUDES FOR ITSELF AND ITS  
SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,  
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR  
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION  
OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE  
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PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE  
AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.  
Governing Law: This Limited Warranty shall be governed by the laws of the state of California.  
Some TRENDnet products include software code written by third party developers. These codes are subject to the  
GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL").  
Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section and look for the desired  
TRENDnet product to access to the GPL Code or LGPL Code. These codes are distributed WITHOUT WARRANTY  
and are subject to the copyrights of the developers. TRENDnet does not provide technical support for these  
terms of each license.  
PWP05202009v2  
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