TOA Electronics Intercom System EX 16 User Manual

TOA EX-16  
INTERCOM SYSTEM  
INSTALLATION HAND BOOK  
TOA ELECTRIC CO., LTD.  
KOBE, JAPAN  
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1. Introduction  
This is the installation manual for the exchange, stations and other  
components of TOA Intercom System EX-16. It includes an outline of the  
system, an explanation of installation, cable connection, inspection  
procedures and a troubleshooting guide. Careful study of this manual  
is recommended prior to installation of the system.  
This manual is only intended to give the information necessary for  
proper installation of the system.  
Prior to installation of the system, unpack the components of the  
system to make sure that they are in order.  
2. Introduction of the EX-16 System  
Because the EX-16 System is a fully electronic intercom system, it has  
the following features that surpass conventional mechanical systems.  
1. All components of the exchange are designed according to the  
modular concept. Each module and the integral terminals for  
connecting stations are connected to the mother board, thus  
eliminating wiring between the two, resulting in a sizable reduction in  
the number of procedures required to install the system.  
2. The exchange is a wall-mounted type for space conservation.  
3. Wiring for each station is an independent 4-wire system which uses  
a minimum number of connecting wires resulting in greater ease  
in installation.  
2.1 Exchange  
2.1.1 Features  
The features of the TOA EX-16 Intercom System are as follows:  
1. All components of the exchange are designed as plug-in modules.  
This results in a great increase in ease of maintenance, expansion,  
and in speed of the system installation.  
2. Extensive incorporation of IC's in the electronic circuits of the  
exchange results in a highly compact, space-saving design and in  
quieter operation than conventional intercom systems.  
The system consists of only two types of basic electronic units.  
This, in turn, means greater freedom in selection of an installation  
site.  
3. Since the system is completely electronic, power consumption is  
kept to a minimum.  
1
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2.1.2 Specifications  
The exchange is available with the following specifications.  
EX-16 Capacity:  
Dimensions:  
16 lines max. (with paging function)  
360(W) X 300(H) X 100(D)mm  
(14.2" X 11.8" X 3.9")  
Weight:  
8.3 kg (18.3 lbs.) with 16 lines  
Exchange capacity can be increased within the given limits in units  
of 4 lines.  
Exchange Specifications  
Ambient Temperature  
Range:  
32°~104°F (0°~40°C)  
+7dBmmax.  
Audio Input Level:  
Audio Output Level:  
Bandwidth:  
+30dBm max.  
200Hz~10KHz  
-60dB/1.5KHz  
Crosstalk:  
Subscriber Impedance: 600 ohms balanced (input/output)  
Power Consumption:  
Power Source:  
30W  
AC 110, 120, 220, 240V 10%  
DC 24V  
2.1.3 Further Details  
The exchange is composed of the following sections:  
* CPU (Central Processing Unit)  
* LAU (Line Amplifier Unit)  
* DSM (Power Supply Module)  
* Integral terminal board for connecting stations  
The power supply module can be removed from the exchange case.  
The exchange operates on AC/DC power.  
The exchange is a compact, wall-mounted type. The connectors and  
terminal for stations are on the mother board and completely assembled at  
the factory.  
2
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(b) CPU (Central Processing Unit)  
The Central Processing Unit is divided into two sections: common control  
and speech path.  
Common control: This section consists of a microcomputer and associated  
other circuits. It controls receiving dial data from stations, opening and  
closing of speech path, controlling of signal, paging and BGM switches in  
accordance with the exchange program.  
Speech path: This section consists of a voice switching circuit, signal  
generator, link busy signal circuit, BGM amp and the paging amp. It is  
controlled by the common control section.  
common  
remote  
control  
control  
circuit  
control output  
paging  
link  
speech signal in  
speech signal out  
(voice switching  
circuit)  
signal  
generator  
BGM  
link busy  
4
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(c) LAU (Line Amplifier Unit)  
The Line Amplifier Unit consists of a power supply circuit for stations,  
transmitting and receiving circuits for voice signal, speech path switches,  
BGM switches and the dial data receiving circuits.  
One unit accepts up to 4 stations. A maximum of 4 LAU's can be installed.  
switch  
T
receiving  
circuit  
transmitting  
circuit  
switch  
R
control signal  
dial data in  
out  
dial  
receiver  
(d) DSM (Power Supply Module)  
The Power Supply Module consists of a power supply unit for the exchange  
and terminals for external input and output connections. This module is  
attached to the mother board with a connector and can be easily detached  
from the exchange.  
5V  
AC in  
power  
supply  
circuit  
18V  
GND  
24V  
GND  
DC in  
remote  
BGM in  
paging out  
5
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(e) Integral Terminal for Connecting Stations  
The connection terminal for the exchange and stations is built into the  
exchange and connected to each LAU with a mother board.  
(Wiring of the terminal and the station will be explained in a separate  
section.)  
2.1.4 System Block Diagram  
A block diagram of the EX-16 system is shown below. In a standard system,  
at least one LAU-16 is installed. The remaining units are optional.  
Each LAU-16 contains the necessary circuitry for four stations.  
Station  
Terminal  
LAU-16  
(1)  
LAU-16  
(2)  
CPU-16  
LAU-16  
(3)  
DSM-16  
LAU-16  
(4)  
Units  
Inside View  
6
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2.2 Stations  
2.2.1 Features  
The stations used in the Toa Intercom EX-16 have the following features:  
1. Each station is provided with a male 4-pin plug (YC-102) for easy con-  
nection to cables.  
2. Wiring from the exchange to each station is an independent 4-wire  
system. The fact that only 4 wires are necessary makes installation  
easier, and with a 4-pin jack (YC-101 or YC-103) at the end of each  
cable, connection can be made quickly with only a screwdriver.  
There are three types of stations available: the desk-top type, the  
flush-mounting type and the desk/wall type. Each type is available in 2  
models (master and substation) and can be chosen in accordance with  
requirements.  
2.2.2 Specifications  
Stations are available in the following three models.  
Desk/Wall  
Type  
without  
Handset  
Desk  
Type  
with  
Flush Mount  
Type  
with  
Handset  
Model  
Function  
Type  
Handset  
Master Station  
Substation  
HFM-500  
HFS-500  
HFM-510  
HFS-510  
HFM-100  
HFS-100  
Optional Accessories:  
Master Station:  
Sub Station:  
YC-100 Wall mounting panel for HFM-100 and  
HFS-100.  
YC-510 Back box for HFM-510 and HFS-510.  
Capable of calling any master/substation in  
the system, and also of using all available  
functions.  
Capable of calling only its Master Station, and  
also of using the privacy, single digit dialing  
press-to-talk and BGM selection functions.  
7
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Station Specifications  
Permissible Loop  
Resistance:  
300 ohms  
Input/Output Impedance: 600 ohms (balanced)  
Loudspeaker Output: 300mW maximum  
Handset Speaker Output: 100mW maximum  
2.3. Accessories  
2.3.1 Wall Mounting Panel (YC-100)  
The wall mounting panel is used for HFM-100 and HFS-100 when these  
stations are to be surface wall-mounted.  
2.3.2 Talk-Back Unit (TKU-11)  
This unit, optional amplifier (10W max.) and speaker (Hi-Z) will allow high-  
volume paging with response from speaker. Conversations are conducted  
by using the press-to-talk bar for press-to-talk and release-listen. The  
talk-back speaker also operates when all-call paging is made from a master  
station.  
MAX 10W  
SPEAKER Hi-Z  
TALK-BACK UNIT  
Fig. 5  
8
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1. Power Switch  
SPECIFICATIONS  
Power Source:  
Input:  
2. Power Indicator  
3. Output Volume Control  
4. Input Volume Control  
5. Rubber Foot  
100~120/200~240V AC  
Talk-Back Max. 30 dBm,  
Amplifier Max. 10W, Hi-Z  
Talk-Back Max. 10dBm,  
Amplifier 0dBm,  
6. AC Inlet  
Output:  
7. Voltage Selector  
8. 8-Pin Terminal Board  
9. Output Jack  
Voice Switching  
Control:  
10. Terminal Board Cover  
Voice Switch or Press-To-Talk  
55dB  
Speech Control:  
S/N  
204 X 202 X 98mm  
2kg  
Dimensions:  
Weight:  
9
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3. Installation of the EX-16 System  
3.1 Precautions for Installation  
3.1.1 Exchange  
Pay particular attention to the following points:  
* The layout should allow easy servicing and inspection.  
* The exchange is compact and lightweight; however, it is important to  
ascertain the strength of the wall on which it will be placed.  
* The exchange should be grounded. When it is used in combination with  
other systems (for example, with a PA system) the exchange should  
be connected to the other components for common grounding.  
* Choose a low "source noise" AC power supply for the exchange. Line  
noise can affect speech quality.  
*
Make sure that the AC power circuit provides adequate insulation and  
capacity.  
This high-performance exchange is compact as well as quiet, and can be  
easily installed almost anywhere. Areas described below, however, should  
be strictly avoided.  
* An area where it will obstruct traffic, for example, in a hallway or near  
the entrance or exit of a room.  
* An area where it will be exposed to fire, heat or direct sunlight. Suitable  
ambient temperature is +32°~104°F (0°~40°C).  
* A dusty area where it will be exposed to metal dust or dirt.  
* Near a storage place for chemicals, oil, etc.  
* An area subject to vibration.  
* Near high-voltage equipment.  
* In a strong electrical field.  
*
Near equipment vulnerable to the influence of an electrical field.  
10  
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3.1.2 Stations  
Particular attention should be given to the following points during  
installation.  
* A desk-type, wall-mounting-type or desk/wall-type should be chosen  
according to the user's need.  
* If the all-call paging or talk-back function is adopted, precautions should  
be taken to ensure against feedback due to interference between the  
station (microphone) and the paging or talk-back speaker; that is, they  
should be installed facing different directions or separated as far as  
possible from each other.  
* The "para-branching" operation or the connection of more than one  
station to one circuit is not possible.  
* Adjust the volume switch and volume control on the station for com-  
fortable speaker output level or for avoiding troublesome acoustical  
conditions (e.g., reverberation or echo).  
Stations are compact for easy installation almost anywhere. However, areas  
described below should be strictly avoided.  
* An area where it will be exposed to fire, heat or direct sunlight.  
* A dusty area where it will be exposed to metal dust or dirt.  
* Near a storage place for chemicals, oil, etc.  
* An area subject to vibration.  
* Near high-voltage equipment.  
* In a strong electric field.  
* On the same circuit as a SCR type light dimmer.  
3.1.3 TKU-11  
The talk-back unit is to be installed with an optional amplifier (10W max.)  
in the place where the talk-back function is desired.  
The speaker is to be a Hi-Z trumpet speaker installed on the ceiling or wall.  
The optimum installation site for the speaker is approximately 2m from  
speaking position. The talk-back unit should be placed by the optional  
amplifier. The speaker should be installed as close to the talk-back unit  
as possible.  
Be sure to use shielded cable or twisted cable for the speaker wires to  
prevent interference caused by high-voltage cables, electromagnetic  
induction and high-frequency waves.  
11  
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3.2 Cable Installation  
Wire type, number of wire pairs and number of individual wires are to be  
determined for individual sections of the wiring system according to the  
guidelines set down below.  
* 4-wire twisted pair cables are to be used for wiring between indoor  
terminal boards, intermediate terminal boards, main terminal boards, etc.  
* Outdoor wires should be used where wiring passes through inaccessible  
areas such as in ceilings or under floors. Indoor wires may also be used,  
however, in cases where there is no risk of deterioration due to exposure  
to heat, etc.  
* The number of cable pairs laid should be determined considering the  
possibility of future expansion of the system.  
* There is a limit to the diameter of cables that can be used to connect  
stations to the terminals of EX-16. This limit must be taken into con-  
sideration when planning the wiring of this system. The diameter should  
measure between 0.016" (0.41mm) and 0.031" (0.79mm).  
3.3 Core Diameter Versus Transmission Distance  
The diameter of the cable to be used should be determined so that the set  
limits for speech attenuation (3dB maximum for transmission from the  
exchange to the station) and for the DC resistance (DC loop resistance: less  
than 300 ohms) are met.  
Speech Attenuation, DC Loop Resistance and Service  
Distance as Functions of Core Diameter  
Speech  
Service  
Distance  
ft.  
DC Loop  
Core  
Diameter  
mils. (mm)  
Attenuation  
dB per 1000 ft.  
(dB per 1 km)  
Resistance  
per 1000 ft.  
per 1 km)  
AWG no.  
(solid)  
(km)  
22  
24  
7,300  
(2.2)  
25.3  
(0.64)  
35.1  
(115)  
0.411  
(1.35)  
5,500  
(1.1)  
54.5  
(179)  
20.1  
(0.51)  
0.521  
(1.71)  
12  
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3.4 Wiring  
General Information  
* Wiring should be done independent of public telephone lines.  
* The wiring conduit is often installed underground or embedded in  
building structures such as walls and floors, so care should be taken  
to draw up a wiring plan that has ample reserve for future extension of  
the system and that can be adapted to future remodelling or expansion  
of the building it is housed in. Wiring systems must be planned with  
ample wires, a conduit and with provisions for additions to the system.  
Spacing  
Since the working voltage of this system is low and the current passing  
through it is small, there is no major safety problem involved in the wiring.  
However, since interference due to contact with other indoor wiring can  
cause wire damage, leakage and other problems, spacing should be given  
close consideration when the small-current wiring of this system is laid  
close to other indoor wiring, particularly AC wiring.  
The following chart lists spacing standards to be followed in respect to  
typical causes of interference.  
Cause of Interference  
Minimum  
Remarks  
spacing  
acceptable  
without extra  
protection  
6" (15 cm)  
4" (10 cm)  
This minimum spacing  
requirement should be  
observed, since intercom  
cable is vulnerable to heat.  
Heating pipe  
Water pipe  
Radio transmitting coaxial  
cables (CB and other).  
Telephone wire.  
More spacing is required  
where there is a risk of  
induction.  
12" (30 cm)  
4" (10 cm)  
Radio/TV antenna coaxial  
cables & twin lead.  
Ground cable.  
Protected heating and  
cooling pipes  
13  
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3.5 Piping  
* Where wiring is to be passed through a wall or the like, it should be  
protected by a hard PVC or metal tube.  
*
If the number of connecting wires between an indoor terminal board  
and a station is small and the station's site is fixed so that it will not be  
moved frequently, install a box at that site and pull wiring through a  
metal or hard PVC tube as required by job or ordinance.  
* Use a floor duct if the number of connecting wires is large and the  
stations are likely to be moved frequently.  
* Station wiring which must be laid across open areas of floor should be  
protected by plastic or metal shields. (See drawing below.)  
EXAMPLE:  
Wire protector  
Floor duct  
Floor  
Metal or Hard PVC tube  
Plastic or  
Aluminum  
Wall  
Wire protector  
4-Pin Jack  
& Plug  
Desk  
Box  
Station wiring  
Floor  
Fig. 10  
14  
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3.6 Connection between the station and the exchange  
Station  
4-Pin Plug (YC-102)  
Plug in  
(Cover)  
4-Pin Jack (YC-101)  
(YC-103: 4-Pin Jack for flush-mount)  
NOTE: Use 4" X 2" Switch Box for YC-103.  
Receiving Lines  
(not Polarity Specified)  
Transmitting Lines  
(not Polarity Specified)  
(Viewed from the station side)  
15  
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Clipping Tool C (YC-105)  
Note:  
Connect the individual cables in  
order, starting with the top ter-  
minal.  
When using the clipping tool, be  
sure that the cutting edge is on the  
side of the wire to be cut off.  
Push down  
Cutting edge  
Clip Terminal  
Clip Terminal (Side View)  
16  
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TERMINAL BOARD  
EX-16 WIRING INSTRUCTIONS  
1 STATION CONNECTIONS  
or  
2 TALK-BACK CONNECTIONS  
TKU-11 TERMINAL  
SPEAKER  
LINE  
INPUT  
17  
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3.7 AC/DC Power Supply Connection  
A 5P terminal for AC and DC power supply is provided on the DSM-16.  
The power cable, YA-308 or YA-309, can be connected to the 5P terminal.  
Be sure to ground the exchange.  
Power Supply Cables  
YA-308  
5P Terminal on DSM-16  
YA-309  
3.8 Connection of the Input/Output Terminal  
A 6P terminal for the input/output signals of the EX-16 is provided on the  
DSM-16.  
6P Terminal (DSM-16)  
BGM IN  
50K UNBAL  
PAGING OUT  
UNBAL  
600  
0dB  
REMOTE OUT  
MAX 125 VA  
18  
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3.8.1 BGM Input  
Input impedance: 50 K (unbalanced)  
Input level:  
-10dB max.  
100mW  
Output level:  
(a) Remove the short bar connected to the terminal.  
(When BGM is not employed, the short bar should be kept on the terminal.  
If the short bar is not replaced, a humming sound will be heard from the  
station.) The short bar is referred to on page 3.  
(b) Connect the BGM equipment. (Be sure to use the type of BGM equipment  
which meets the input specifications. Since the level adjustment cannot be  
controlled in the exchange, the BGM equipment must have an output  
level adjuster.)  
(c) After installation, adjust the output level of the BGM through the speaker.  
If the input is excessive, there will be distortion.  
3.8.2 All-Call Paging Output  
Output impedance:  
Output level:  
600 (unbalanced)  
0dBm  
(a) Connect a paging amp which matches the output specifications.  
(b) Test the paging output level and adjust to eliminate feedback. (Placing the  
speaker too close to the station sometimes causes feedback.)  
3.8.3 Remote Control Output  
Output signal:  
no voltage contact  
125VA  
Contact capacity:  
The program switch on the CPU-16 allows selection of either of the  
following 2 functions for remote control.  
1. Door Remote Control  
Every master station can be used as a remote control device for the door  
opening function. Pressing buttons  
wherein the door can be opened.  
2. Power On/Off Remote Control  
and  
allows a 4-second interval  
When the system is used in conjunction with a PA amplifier for the  
external all-call function, the power switch of the PA amplifier can be  
turned on/off with the relay built into the system. Pressing buttons  
invokes the make-contact and the all-call function until it is cancelled  
by pressing  
and  
19  
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3.8.4 Wiring Diagram  
BGM  
AMP  
DOOR  
20  
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3.9 Connection of the Talk-Back Unit  
Connection of the talk-back unit is shown below.  
SPEAKER  
SPEAKER  
EX-16  
TERMINAL  
BOARD  
TKU-11  
Fig. 14  
When the talk-back speaker is used as a microphone, sound clearness and  
microphone sensitivity vary according to the ambient noise level and in-  
stallation position. The sensitivity of the talk-back speaker's microphone  
can be adjusted by the input volume control on the front of the TKU-11.  
Adjustment is necessary after installation.  
21  
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3.10Connection of the Speaker Station  
In the EX-16, instead of using a station, a speaker for one-way conversation  
can be installed using a jumper in the LAU-16.  
This is possible at each station position on the LAU-16.  
3.10.1 Wiring Procedure  
(a) First, determine the number of station speakers to be installed. (Any number  
of station speakers may be connected within the limits of the station  
numbers from No. 2 to No. 17.)  
(b) Use the Wiring Instruction Chart to determine the LAU No. and Jumper No.  
corresponding to the station number. (See page 24.)  
(c) Remove the corresponding LAU-16 from the mother board.  
(d) Connect the corresponding jumper points with the jumper wire. (See page  
24.)  
3.10.2 Speaker Volume Adjustment  
1. Speakers with an impedance of 600 ohms or more may be used without  
the need for a transformer.  
If it is desired to use lower impedance speakers, a transformer should be  
used to assure proper impedance matching.  
2. Volume may be controlled only when:  
(a) a matching transformer is used.  
To exchange  
(b) a resistor is connected.  
To exchange  
The Rs value should be decided in accordance with the speaker impedance  
so that the volume is on a suitable level.  
22  
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3.10.3 Connection with the Exchange  
Connect speakers to terminals 1 and 2 as shown in the diagram. (Leave  
terminals 3 and 4 open.)  
3.10.4 On/Off Control of BGM  
BGM can be turned off when the jumpers are connected as shown in the  
diagram. If the jumpers are not connected, BGM will be heard from the  
speaker stations constantly. (See page 24.)  
23  
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Jumper for Speaker Station Selection  
Jumper for BGM On/Off  
For BGM on/off operation remotely, the  
control line can be extended the same way  
as for station wiring.  
How to Connect the Jumper Wire  
1. Use a 0.6mm diameter plated wire as jumper.  
2. Solder on the soldered end.  
3. Use a soldering iron with less than 30W power  
and with minimum leakage.  
Be careful not to touch other parts.  
24  
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4. Installation Adjustment  
4.1 Inspect Before Turning Power On.  
* Before supply power, check the power connections (power connections  
should be complete) and the fuse. Also, voltage selector should be set  
correctly. All modules should be in place.  
Check the ROM on the CPU-16. It should be set securely in the socket.  
Make sure that exchange and stations are properly connected.  
* Turn power on.  
* AC indicator lamp on the DSM-16 should go on. If not, electricity is not  
on. Turn off power and check the connections and fuses.  
* Handle plug-in units with care; plug-in units incorporate CMOS. After the  
exchange is turned on, do not attempt to disconnect the plug-in units.  
4.2 Function Selection  
Select door remote or power remote, as shown in the following diagram,  
using the program switch on the CPU-16.  
CPU-16 P.C.B.  
Program Switch  
25  
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Program Switch Details  
Power Remote  
Door Remote  
1. Set the mini-jump in the JP1 position for door remote. Relay goes on for  
4 seconds when buttons and are pressed.  
2. Set the mini-jump in the JP2 position for power remote.  
Press buttons  
Press button  
and  
to turn relay on.  
to turn relay off.  
Note: The unit is set in the JP1 position (door remote) at the factory.  
4.3 Testing  
After: 1. wiring is completed  
2. power is turned on and all system functions are checked,  
then, testing for adjustment should be carried out. The plug for each station  
should not be connected until the speech test is started.  
26  
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4.3.1 Precedure  
(1) Turn on power switch on the exchange.  
(2) Adjust the sound level of the external PA paging and check the power  
remote function.  
(a) Connect one station.  
(b) Press buttons  
and  
to test the sound level. Adjust the volume  
control of the external amplifier.  
(3) Complete a speech test with each of the other stations.  
(a) Connect the plug for the station to be tested.  
(b) Dial the station number. Check the sound level and the speech quality.  
(c) Dial  
and  
. If a howling noise is heard, then the paging or speaker  
stations are too close together.  
(4) After the speech test is completed for all stations, the sound level adjust-  
ment for BGM should be done. To begin, the sound level should be set  
so that the BGM is heard from all stations when the power switch of the  
exchange is turned on. To turn off the BGM, press the  
key once.  
4.3.2 Adjusting Method  
(a) If exchange does not work:  
(1) Turn off the power and disconnect all units from the mother board.  
(2) Turn on the power and check the DC voltage at the points on the  
mother board illustrated below.  
27  
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(3) If the voltage measured is normal at every point, connect one unit  
at a time checking the voltage after each connection.  
(4) If the voltage is upset after connecting any given unit, the unit is to  
be replaced.  
(b) If there is no response to dialing:  
(1) Disconnect the plug for the particular station from the line and  
check the wiring between the exchange and the station.  
(2) If no wiring error is detected, test after changing each station.  
(3) If preceding steps do not remedy the situation, replace the units  
attached to the station in the same order as the LAU-16 and CPU-16  
and test again.  
(c) In the event of a conversation failure or persistent noise during  
conversation,  
(1) Disconnect the plug between each station and the exchange and  
check the wiring.  
(d) If conversation is frequently interrupted:  
(1) If speech from A to B is interrupted, turn down the volume control  
of speaker at B's station.  
(2) If speech from B to A is interrupted, turn down the volume of  
speaker at A's station.  
(3) If conversation is interrupted both ways or block oscillation  
should occur upon ceasing of the ringing tone, turn down the  
volume at both stations.  
Note 1: The volume control is located at the back of the station. Adjust with  
a small (—) screwdriver.  
Note 2: The above-mentioned trouble tends to occur when the station is  
installed in a room subject to echo or reverberations or when the  
station is not located properly with respect to the walls of the room it  
is in. Avoid installation of the station in any of the locations illus-  
trated in the following diagram.  
28  
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4.3.3 Relationship Between Ambient Noise and Conversation Mode  
The EX-16 system is provided with voice switches for the press-to-talk  
function which is required when the ambient noise level is high. Below is  
a guide for using the press-to-talk function.  
(Up to 60 phons)  
(A)  
(Up to 60 phons)  
(B)  
(Hands free)  
(Hands free)  
(Above 60 phons)  
(B)  
(Up to 60 phons)  
(A)  
(Hands free)  
(Press-to-talk)  
5. Trouble Shooting Guide  
Repairing of the EX-16 system is basically done by replacing defective  
units with good ones. The system's faults in an installation can be divided  
into the following categories.  
1. Faults in an exchange  
2. Faults in a station  
3. Faults in cable  
To make system repairing easier, find which category is involved, then  
refer to the chart below for assistance in fault-finding.  
All stations do not operate.  
Fault in specific station only.  
Same symptom in every station.  
Fault in an exchange.  
Fault in a station.  
Cable fault.  
* Power supply  
* Plug-in unit (Common control)  
* Mis-wiring such a short, broken wire, etc.  
* Misconnection in station jack.  
* Key board switch fault.  
* Board assembling fault.  
* Speaker, microphone fault.  
* Microswitch, connecting cable fault.  
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5.1 Fault in Exchange  
* When the power supply unit or the CPU-16 is out of order, the same kind  
of fault will occur at all stations.  
* When the LAU-16 is out of order, a fault will appear only at a particular  
station.  
* If the exchange is out of order, the faulty unit must be searched out and  
replaced.  
Fault in exchange  
Fault  
Check the power unit  
(See 4.3.2)  
No  
Yes  
Replace DSM-16  
Yes  
Replace CPU-16  
No  
Yes  
Replace LAU-16  
End  
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5.2 Fault in Specific Station Only  
Find the cause according to the following table if the fault lies with a specific  
station only, not with all stations.  
CHECK-ITEM  
Replace the  
CAUSE  
SYMPTOM  
* Disconnection of both T & R Lines.  
Dialing can not be  
made at privacy off  
mode.  
station and make * T & R Lines are shorted.  
sure that the  
station is not  
faulty.  
Replace the  
* Fault in key board switch or matrix circuitry.  
station and make * Fault in the dial generator. (Replace PCB  
Specific key does not  
operate.  
sure that the  
station is not  
faulty.  
board.)  
Same symptom  
remains even if  
the station is  
replaced.  
* Short or open in R Line.  
* Fault in LAU.  
Calling tone can  
not be heard.  
Sound from the  
other party can not  
be heard.  
Becomes normal * Disconnection of R Line or improper connec-  
if the station is  
replaced.  
tion of the station connector.  
* Fault in LAU.  
* Station fault.  
Same symptom  
remains even if  
the station is  
replaced.  
* Short or open in T Line.  
* Fault in LAU.  
Sound is not trans-  
mitted to the other  
party.  
Becomes normal * Fault in MIC circuitry of the station. (Replace  
if the station is  
replaced.  
MIC or PCB.)  
Same symptom  
remains even if  
the station is  
replaced.  
* One of T Lines is disconnected.  
* Fault in LAU.  
On dialing, noise is  
heard by the called  
party.  
Becomes normal * Fault in MIC element.  
if the station is  
replaced.  
* Fault in T Line of the station.  
* Low-frequency oscillation of MIC AMP.  
(Faulty bypass capacitor.)  
Same symptom  
remains even if  
the station is  
replaced.  
* Adjust the volume control of station speaker  
if the room produces reverberation. (Lower  
the volume.)  
* Increase the gain of MIC AMP.  
* Replace PCB after checking if MIC unit is not  
touching its case.  
Sound of the other  
party is broken during  
call.  
Same symptom  
remains even if  
the station is  
replaced.  
* One of R Lines is disconnected.  
* Fault in LAU.  
* Station fault.  
Immediately after the  
calling tone, the line  
switches to cancel,  
busy, dial tone, etc.  
Becomes normal * One of the R Lines is disconnected or the  
if the station is  
replaced.  
station connector is not connected properly.  
31  
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5.3 Fault in Cable  
1.  
One of transmitting lines (T-Line) is disconnected  
Disconnected  
Station (A)  
Station (B)  
T-Line  
T-Line  
R-Line  
R-Line  
EXCHANGE  
Connector  
numbers  
Symptom:  
1-1 A can dial.  
1-2 A can hear B.  
1-3 B can not hear A.  
1-4 Noise is heard at B.  
1-5 Noise increases at B when Press-To-Talk  
bar is pressed at A.  
2. One of receiving lines (R-Line) is disconnected.  
(B)  
(A)  
T-Line  
R-Line  
T-Line  
R-Line  
Disconnected  
EXCHANGE  
Symptom:  
2-1 A can dial without dialing tone.  
2-2 When B dials A, busy tone or dial tone  
will be heard at B immediately after the  
calling tone.  
32  
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3.  
T-Line and R-Line are shorted or mixed up.  
Shorted or mixed up  
(A)  
T-Line  
(B)  
T-Line  
R-Line  
R-Line  
EXCHANGE  
Symptom:  
3-1 A can not dial.  
3-2 Conversation is impossible between  
stations.  
3-3 When B dials A, noise will be heard at  
B immediately after the calling tone.  
4.  
T-Line and R-Line are connected conversely.  
(B)  
T-Line  
T-Line  
R-Line  
(A)  
R-Line  
Conversed  
EXCHANGE  
4-1 A can not dial.  
Symptom:  
4-2 Conversation is impossible between  
stations.  
4-3 When B dials A, noise will be heard at B.  
33  
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TOA ELECTRIC CO., LTD.  
KOBE, JAPAN  
Printed in Japan  
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