State Industries Water Heater 705 Series 200 User Manual

Direct Vent Tankless Water Heater  
Operation and Installation Manual  
Models:  
305  
505  
705  
FOR INDOOR APPLICATIONS ONLY  
Models 305 and 505 are Energy Star Qualified  
Table of Contents ....................2  
Consumer Safety Information..4  
Operating Instructions..............5  
Maintenance............................8  
Error Codes .............................9  
Installation Instructions ............13  
Warranty..................................38  
ANS Z21.10.3  
CSA 4.3  
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Specifications  
305  
Model  
505  
705  
Minimum Gas Consumption Btu/h  
15,000  
19,000  
199,000 Natural Gas  
190,000 Propane Gas  
Maximum Gas Consumption Btu/h  
Hot water capacity (Min - Max) *  
180,000  
237,000  
0.6 - 7.5 GPM  
(2.3 - 28.4 L/min)  
0.6 - 9.4 GPM  
(2.3 - 35.5 L/min)  
0.6 - 9.8 GPM  
(2.3 - 37 L/min)  
7.4 GPM (28.0 L/min)  
Natural Gas  
7.1 GPM (26.9 L/min)  
Propane Gas  
Hot water capacity (45°F rise)  
6.6 GPM (25.0 L/min)  
8.8 GPM (33.5 L/min)  
Default Temperature Setting (no controller)  
Temperature Controller Default Setting  
Maximum Temp Setting (Commercial) **  
Maximum Temp Setting (Residential)  
Minimum Temperature Setting  
Weight  
120º F (49º C)  
104º F (40º C)  
160º F (71º C)  
185º F (85º C)  
Selectable at 120º F (49º C) or at 140º F (60º C)  
140º F (60º C)  
55 lb (25 kg)  
98º F (37º C)  
50 lb (23 kg)  
84%  
Efficiency Rating  
Noise level  
49 dB  
Normal  
65 W  
Fixed  
79 W  
2 W  
99 W  
Electrical Consumption Standby  
Anti-frost Protection  
100 W  
116 W  
By-Pass Control  
Electronic  
Natural Gas  
5.0 inch W.C.  
8.0 inch W.C.  
10.5 inch W.C.  
13.5 inch W.C.  
Minimum Gas Supply  
Pressure  
Propane  
Natural Gas  
Maximum Gas Supply  
Pressure  
Propane  
Type of Appliance  
Operation  
Direct Vent, Temperature controlled continuous flow gas hot water system.  
With or without temperature controls, mounted in kitchen, bathroom, etc.  
Approved Gas Type  
Natural Gas or Propane - Ensure unit matches gas type it's being installed on.  
Gas Supply: 3/4" MNPT, Cold Water Inlet: 3/4" MNPT, Hot Water Outlet: 3/4" MNPT  
Direct Electronic Ignition  
Connections  
Ignition System  
Electric Connections  
Water Temperature Control  
Water Supply Pressure  
Maximum Water Supply Pressure  
Temperature Control Cable  
Energy Star Qualified  
Appliance: AC 120 Volts, 60Hz. Temperature Control: DC 12 Volts (Digital)  
Simulation Feedforward and Feedback.  
Minimum Water Pressure: 20 PSI (Recommended 30-80 PSI for maximum performance)  
150 PSI  
Non-Polarized Two Core Cable (Minimum 22 AWG)  
Yes  
Yes  
No  
* Minimum flow may vary slightly depending on the temperature setting and the inlet water temperature.  
** for commercial and hydronic applications requiring higher temperatures  
Specifications are subject to change without prior notice.  
The maximum inlet gas pressure must not exceed the value specified by the manufacturer. The minimum value  
listed is for the purpose of input adjustment.  
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Consumer Safety Information  
Safety Definitions  
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and  
others.  
Indicates an imminently hazardous situation which, if not avoided, will result in death or  
serious injury.  
DANGER  
Indicates a potentially hazardous situation which, if not avoided, could result in death or  
serious injury.  
WARNING  
CAUTION  
Indicates a potentially hazardous situation which, if not avoided, could result in minor or  
moderate injury. It may also be used to alert against unsafe practices.  
Safety Behavior and Practices  
Safety Features  
Overheat: The appliance will automatically shut  
down when the appliance exceeds a predetermined  
temperature.  
Power Surge Fuse: A glass fuse protects against  
overcurrent. If the fuse blows then all indicator  
lamps will be off.  
Flame Failure: The appliance will automatically  
Fusible Link: In case the overheat feature does  
not prevent the temperature from rising then the  
fusible link will break shutting off the appliance.  
shut down if the burner flame is extinguished.  
Power Failure: The appliance will cut off the gas if  
it loses electrical power.  
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Description of Operation  
This appliance is one of the most advanced water  
opened and goes out when the tap is closed.  
heaters available. It provides a continuous supply of  
hot water at a preset temperature. This appliance is  
direct vent where air is brought in from the outside and  
combustion gases are exhausted to the outside.  
Installation of the temperature controller is highly  
recommended. The temperature controller can set the  
temperature within a specific range and can provide  
error codes to diagnose any problems.  
While electricity, water, and gas supplies are  
connected, this appliance produces hot water  
whenever a hot water tap is open.  
The temperature of the outgoing hot water is constantly  
monitored. This appliance may adjust the water flow in  
order to maintain the temperature setting. The water  
flow may vary from summer to winter due to the  
difference in ground water temperature.  
Ignition is electronic. There is no pilot light consuming  
gas while the water heater is not being used. The gas  
burner lights automatically when the hot water tap is  
Operating Instructions  
Features Available on Temperature Controllers  
The temperature controller is supplied with the appliance. Dimensions (inches): 3.5 W x 4.75 H x 0.75 D  
In Use  
Indicator  
Priority  
Indicator  
Temperature  
Display  
Priority  
Button  
Temperature  
Selection  
On/Off  
Button  
Description  
Features  
Error Codes  
When a fault is detected an error code flashes at the temperature  
In Use Indicator  
Indicates that hot water is being supplied (i.e. a hot water tap is  
open).  
On/Off Button  
Used to turn the water heater On or Off.  
Priority Button /  
Indicator  
Indicates that this controller is setting the temperature . Priority  
can be switched to another controller by pressing its Priority  
Button when no hot water is running.  
Temperature Display  
Thermostat  
Shows the temperature setting.  
Increases or decreases the temperature setting.  
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Setting the Temperature  
1. Press the “Priority button” on the  
temperature controller. The  
green Priority light will glow  
indicating that this controller is  
controlling the temperature and  
that the water heater is ready to  
supply hot water.  
The priority can only be changed  
while no hot water is running.  
2. Press the or buttons to  
obtain the desired temperature  
setting.  
All hot water sources are able to  
provide water at this temperature  
setting until it is changed again at  
this or another temperature  
controller.  
Temperature Options Without a Temperature Controller  
120º F (49º C)  
140º F (60º C)  
Switch No.  
ON  
The default temperature setting for this appliance  
installed without a temperature controller is 120º F  
(49º C). If desired the temperature setting can be  
changed to 140º F (60º C) by adjustment of a dip  
switch.  
Switch No.  
ON  
O
F
F
O
F
F
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
Set dip switch 5 to ON to obtain 140º F water  
temperature setting.  
Set dip switch 5 to OFF (default) to obtain 120º F  
6
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Temperature Ranges  
This water heater will attempt to provide hot water at the temperature setting even when the water flow is varied  
or when more than 1 tap is in use. The water heater can deliver water at only one temperature setting at a time.  
The available temperatures for a given model are provided below.  
Model  
Temperature Settings Available (ºF)  
125 130 135 140 150 160  
305  
505  
705  
98 100 102 104 106 108 110 115 120  
98 100 102 104 106 108 110 115 120  
*
*
*
*
**  
**  
125 130 135 140 150 160 185  
*
*
*
*
** ** **  
150 160 185  
98 100 102 104 106 108 110 115 120 125 130 135 140  
**  
**  
**  
Temp in Celsius ºC 37 38 39 40 41 42 43 46 49 52 54 57 60 66 71 85  
* Re-setting the Maximum Temperature  
Models 305 and 505 have a default maximum temperature of 120º F (49º C) and an option to increase the  
maximum temperature to 140 ºF (60 ºC). Temperature settings from 125-140 ºF (52-60 ºC) are available by  
setting dip switch 6 to ON in the SW1 bank of 8 dip switches.  
Model 705 has a default maximum temperature of 140 ºF (60 ºC).  
** Commercial Controller  
These settings require the commercial controller which is for commercial and hydronic applications requiring  
higher temperatures. When the commercial controller is connected, these higher temperatures are available  
on all controller models in the system.  
The commercial controller is intended for commercial and hydronic applications only. If commercial controller  
is used in a residential dwelling for a hydronics application, a mixing valve must also be installed to limit the  
potable hot water temperature to a safe temperature. Water temperatures over 125º F (51º C) can cause  
severe burns or scalding. Refer to the Danger Alert on water temperatures. The manufacturer shall not, in  
any event, be liable for damages resulting from such misuse or misapplication.  
Suggested temperatures are  
These temperatures are suggestions only.  
A temperature lower than 98º F (37º C) can be  
obtained at the tap by mixing with cold water.  
Kitchen 120 ºF (49º C)  
Shower 98º - 110º F (37º - 43º C)  
To change the temperature scale from Celsius to Fahrenheit or vice versa, press and hold the “On/Off” button for  
5 seconds while the water heater is OFF.  
Setting Controller to Mute  
To eliminate the beeps when keys are pressed or to turn the beeps back on, press and hold both the and ▼  
buttons until a beep is heard (approximately 5 seconds).  
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Maintenance  
Snow Accumulation  
Keep the area around flue terminal free of snow and  
ice. The appliance will not function properly if the  
intake air or exhaust is impeded (blocked or partially  
blocked) by obstructions.  
Repairs and maintenance should be performed by a  
qualified service technician. The appliance should be  
inspected annually by a qualified service technician.  
Verify proper operation after servicing.  
Visual Inspection of Flame  
The burner must flame evenly over the entire surface  
when operating correctly. The flame must burn with a  
clear, blue, stable flame. See the parts breakdown of  
the burner for the location of the view ports.  
Cleaning  
It is imperative that control compartments, burners,  
and circulating air passageways of the appliance be  
kept clean.  
The flame pattern should be as shown in the figures  
below.  
Clean as follows:  
1. Turn off and disconnect electrical power. Allow to  
cool.  
2. Remove and clean the water inlet filter.  
3. Remove the front panel by removing 4 screws.  
4. Use pressurized air to remove dust from the main  
burner, heat exchanger, and fan blades. Do not  
use a wet cloth or spray cleaners on the burner.  
Do not use volatile substances such as benzene  
and thinners. They may ignite or fade the paint.  
5. Use soft dry cloth to wipe cabinet.  
Vent System  
The vent system should be inspected at least annually  
for blockages or damage.  
Motors  
Motors are permanently lubricated and do not need  
periodic lubrication. Keep fan and motor free of dust  
and dirt by cleaning annually.  
Temperature Controller  
Use a soft damp cloth to clean the temperature  
controller. Do not use solvents.  
Lime / Scale Build-up  
If you receive Error Code “LC”, refer to the procedure,  
Flushing the Heat Exchanger. Refer to the section on  
Water Quality to see if your water needs to be treated  
or conditioned. (When checking maintenance code  
history, “00” is substituted for “LC”.)  
8
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Error Codes  
This appliance has the ability to check its own operation continuously. If a fault occurs, an error code will flash on  
the Display of the temperature controller. This assists with diagnosing the fault and may enable you to overcome  
a problem without a service call. Please identify the code displayed when inquiring about service.  
Error Code Table  
Code  
02  
Fault  
Remedy  
Service Call  
No burner operation during  
freeze protection mode  
10  
Air Supply or Exhaust  
Blockage  
Ensure approved venting materials are being used.  
Check that nothing is blocking the flue inlet or exhaust.  
Check all vent components for proper connections.  
Ensure vent length is within limits.  
Ensure condensation collar was installed correctly.  
Verify dip switches are set properly.  
Check fan for blockage.  
11  
No Ignition  
Check that the gas is turned on at the water heater, gas meter, or cylinder.  
Ensure gas type and pressure is correct.  
Ensure gas line, meter, and/or regulator is sized properly.  
Bleed all air from gas lines.  
Verify dip switches are set properly.  
Ensure appliance is properly grounded.  
Disconnect all 2-Unit or Multi-Unit connections to isolate the problem.  
Ensure igniter is operational.  
Check igniter wiring harness for damage.  
Check gas solenoid valves for open or short circuits.  
Remove burner cover and ensure all burners are properly seated.  
Remove burner plate and inspect burner surface for condensation or debris.  
12  
Flame Failure  
Check that the gas is turned on at the water heater and gas meter. Check for  
obstructions in the flue outlet.  
Ensure gas line, meter, and/or regulator is sized properly.  
Ensure gas type and pressure is correct.  
Bleed all air from gas lines.  
Ensure proper venting material was installed.  
Ensure condensation collar was installed properly.  
Ensure vent length is within limits.  
Verify dip switches are set properly.  
Ensure appliance is properly grounded.  
Disconnect keypad.  
Disconnect all 2-Unit or Multi-Unit connections to isolate the problem.  
Check power supply for loose connections.  
Check power supply for proper voltage and voltage drops.  
Ensure flame rod wire is connected.  
Check flame rod for carbon build-up.  
Disconnect and reconnect all wiring harnesses on unit and PC board.  
Check all components for electrical short.  
Check gas solenoid valves for open or short circuits.  
Remove burner plate and inspect burner surface for condensation or debris.  
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Error Code Table  
Code  
14  
Fault  
Remedy  
Thermal Fuse  
Check gas type of unit and ensure it matches gas type being used.  
Check for restrictions in air flow around unit and vent terminal.  
Check for low water flow in a circulating system causing short-cycling.  
Ensure dip switches are set to the proper position.  
Check for foreign materials in combustion chamber and/or exhaust piping.  
Check heat exchanger for cracks and/or separations.  
Check heat exchanger surface for hot spots which indicate blockage due to scale build-  
up. Refer to instructions in manual for flushing heat exchanger.  
Measure resistance of safety circuit.  
Ensure high fire and low fire manifold pressure is correct.  
Check for improper conversion of product.  
16  
32  
33  
34  
Over Temperature  
Warning  
Check for restrictions in air flow around unit and vent terminal.  
Check for low water flow in a circulating system causing short-cycling.  
Check for foreign materials in combustion chamber and/or exhaust piping.  
Check for clogged heat exchanger.  
Check sensor wiring for damage.  
Measure resistance of sensor.  
Clean sensor of scale build-up.  
Replace sensor.  
Check sensor wiring for damage.  
Measure resistance of sensor.  
Clean sensor of scale build-up.  
Replace sensor.  
Check for restrictions in air flow around unit and vent terminal.  
Check sensor wiring for damage.  
Measure resistance of sensor.  
Outgoing Water  
Temperature Sensor  
Fault  
Heat Exchanger  
Outgoing Temperature  
Sensor Fault  
Combustion Air  
Temperature Sensor  
Fault  
Clean sensor of scale build-up.  
Ensure fan blade is tight on motor shaft and is in good condition.  
Replace sensor.  
52  
61  
Modulating Solenoid  
Valve Signal Abnormal  
Combustion Fan  
Failure  
Check modulating gas solenoid valve wiring harness for loose or damaged terminals.  
Measure resistance of valve coil.  
Ensure fan will turn freely.  
Check wiring harness to motor for damaged and/or loose connections.  
Measure resistance of motor winding.  
71  
72  
SV0, SV1, SV2, and  
SV3 Solenoid Valve  
Circuit Fault  
Flame Sensing Device  
Fault  
Check wiring harness to all solenoids for damage and/or loose connections.  
Measure resistance of each solenoid valve coil.  
Ensure flame rod is touching flame when unit fires.  
Check all wiring to flame rod for damage.  
Remove flame rod and check for carbon build-up; clean with sand paper.  
Check inside burner chamber for any foreign material blocking flame at flame rod.  
Measure micro amp output of sensor circuit with flame present.  
Replace flame rod.  
LC  
Scale Build-up in Heat  
Exchanger (when  
Flush heat exchanger. Refer to instructions in manual.  
Replace heat exchanger.  
checking maintenance  
code history, “00” is  
substituted for “LC”)  
Nothing happens when  
water flow is activated.  
No  
code  
Clean inlet water supply filter.  
On new installations ensure hot and cold water lines are not reversed.  
Check for bleed over. Isolate unit from building by turning off hot water line to building.  
Isolate the circulating system if present. Open your pressure relief valve; if water is  
flowing, there is bleed over in your plumbing.  
Ensure you have at least the minimum flow rate required to fire unit.  
Ensure turbine spins freely.  
Measure the resistance of the water flow control sensor.  
Check for DC shorts at components.  
10  
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Trouble Shooting for Common Issues  
When I open a hot tap, I do not immediately get hot  
water.  
I don’t have any hot water when I open the tap.  
Make sure there is gas, water, and electricity to the  
water heater (power is turned on and the gas is turned  
on).  
Hot water must travel through your plumbing from the  
water heater to the faucet. The time period for hot  
water to reach your fixture is determined by the amount  
of water in the plumbing system between the water  
heater and the fixture, water pressure, and the flow  
rate of the fixture.  
When I was using the hot water, the water got cold.  
If you adjusted the flow from the tap to lessen it, you  
may have gone below the minimum flow required. This  
water heater requires a minimum flow rate to operate.  
(See the specification page for the flow rate of your  
model.) Decrease the temperature setting at the  
temperature controller or increase the water flow.  
After I turn off the hot water tap, the fan on the  
water heater continues to run.  
The fan is designed to continue running for a short time  
after the flow of water stops. This is to ensure constant  
water temperatures during rapid starting and stopping,  
as well as exhausting any residual gas flue products  
from the unit.  
White smoke comes out of the exhaust.  
During colder weather when the exhaust temperature  
is much hotter than the outside air, the exhaust fumes  
condense producing water vapor.  
Accessing Operating Information  
To display the most recent error codes press and hold the “On/Off” button for 2 seconds. While holding the “On/  
Off” button press the button. The last 9 error codes will flash one after the other. To exit this mode press the  
“On/Off” and button as before.  
To display the water flow through the water heater press and hold the button for 2 seconds and without  
releasing the button press the “On/Off” button.  
To display the outlet water temperature press and hold the button for 2 seconds and without releasing the ▼  
button press the “On/Off” button.  
Water Quality  
Consideration of care for your water heater should  
include evaluation of water quality. If the water quality  
exceeds the target levels provided in the table, you  
may want to treat or condition the water.  
Maximum Level  
Up to 200 mg / L  
Up to 0.2 mg / L  
Up to 250 mg / L  
Up to 1.0 mg / L  
Up to 0.3 mg / L  
Up to 0.05 mg / L  
6.5 to 8.5  
Total Hardness  
Aluminum *  
Chlorides *  
Copper *  
* Source: Part 143 National Secondary Drinking Water  
Regulations  
Iron *  
Manganese *  
pH *  
TDS (Total Dissolved  
Solids) *  
Up to 500 mg / L  
Zinc *  
Up to 5 mg / L  
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Flushing the Heat Exchanger (Error Code: LC or 00)  
An “LC” or “00” error code indicates the unit is beginning to lime up and must be flushed. Failure to flush the  
appliance will cause damage to the heat exchanger. Damage caused by lime build-up is not covered by the unit’s  
warranty. After flushing, reset the LC fault code by turning off the power to the unit and turning the power back  
on.  
1. Disconnect electrical power to the water heater.  
2. Close the shutoff valves on both the hot water and cold  
water lines (V3 and V4).  
3. Connect pump outlet hose (H1) to the cold water line at  
service valve V2.  
4. Connect drain hose (H3) to service valve V1.  
5. Pour approximately 4 gallons of virgin, food grade, white  
Water Heater  
vinegar or citric acid into pail.  
6. Place the drain hose (H3) and the hose (H2) to the pump  
inlet into the cleaning solution.  
7. Open both service valves (V1 and V2) on the hot water and  
cold water lines.  
8. Operate the pump and allow the cleaning solution to  
circulate through the water heater for at least 45 minutes.  
9. Turn off the pump.  
10. Rinse the cleaning solution from the water heater as follows:  
a. Remove the free end of the drain hose (H3) from the pail.  
b. Close service valve, (V2), and open shutoff valve, (V4).  
Do not open shutoff valve, (V3).  
In-line  
Filter  
Gas Supply  
c. Allow water to flow through the water heater for 5 minutes  
d. Close service valve, (V1), and open shutoff valve, (V3).  
11. Disconnect all hoses.  
V2  
V1  
12. Remove the in-line filter at the cold water inlet and clean out  
any residue. Place filter back into unit.  
13. Restore electrical power to the water heater.  
H3  
V4  
V3  
Cold Water Line  
Hot Water Line  
H2  
H1  
5 gallon pail of virgin, food  
grade, white vinegar (or virgin,  
food grade, citric acid).  
Circulating Pump  
KEY  
Pressure Regulator  
Circulating Pump  
3/4" Ball Valve  
3/4" Union  
Check Valve  
Boiler Drain Valve  
Solenoid Valve  
S
Pressure Relief Valve  
12  
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Installation Instructions  
Only properly trained and qualified installers should  
It is highly recommended that all installers attend a  
product knowledge class.  
install this appliance. The warranty may be voided due  
to improper installation or installation by a non-qualified  
installer.  
General Instructions  
Follow the installation instructions and those in Care  
and Maintenance for adequate combustion and  
ventilation air.  
Do not use substitute materials.  
The appliance should be located in an area where  
water leakage of the unit or connections will not  
result in damage to the area adjacent to the  
appliance or to lower floors of the structure. When  
such locations cannot be avoided, it is  
Use only parts certified with the appliance.  
This appliance must be installed by a state qualified  
or licensed contractor. It is the responsibility of the  
person having the water heater installed to ensure  
the installing contractor has proper licenses and  
permits for installing water heaters in your location.  
It is highly recommended that installers attend a  
product knowledge class to ensure customer  
satisfaction and warranty coverage. Failure to  
comply with state and local codes pertaining to  
water heater installations may void the warranty.  
recommended that a suitable drain pan, adequately  
drained, be installed under the appliance. The pan  
must not restrict combustion air flow.  
The flow of combustion and ventilation air shall not  
be obstructed.  
This appliance is not suitable for use in an  
application such as a pool or spa heater that uses  
chemically treated water . (This appliance is  
suitable for filling large or whirlpool bath tubs with  
potable water.)  
This appliance is not to be installed outdoors.  
A qualified installer or service technician should  
install the appliance, inspect it, and leak test it  
before use.  
If a water heater is installed in a closed water supply  
system, such as one having a backflow preventer in  
the cold water supply line, means shall be provided  
to control thermal expansion. Contact the water  
supplier or local plumbing inspector on how to  
control thermal expansion.  
The installation must conform with local codes or, in  
the absence of local codes, with the National Fuel  
Gas Code, ANSI Z223.1/NFPA 54, or the Natural  
Gas and Propane Installation Code, CSA B149.1.  
The appliance, when installed, must be electrically  
grounded in accordance with local codes or, in the  
absence of local codes, with the National Electrical  
Code, ANSI/NFPA 70, or the Canadian Electrical  
Code, CSA C22.1.  
Should overheating occur or the gas supply fail to  
shut off, turn off the manual gas control valve to the  
appliance.  
Keep the air intake location free of chemicals such  
as chlorine or bleach that produce fumes. These  
fumes can damage components and reduce the life  
of your appliance.  
The appliance and its appliance main gas valve  
must be disconnected from the gas supply piping  
system during any pressure testing of that system at  
test pressures in excess of 1/2 psi (3.5 kPa) (13.84  
in W.C.).  
The appliance must be isolated from the gas supply  
piping system by closing its individual manual  
shutoff valve during any pressure testing of the gas  
supply piping system at test pressures equal to or  
less than 1/2 psi (3.5 kPa) (13.84 in W.C.).  
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Clearances from Appliance  
to top  
to Non-  
to Combustibles  
Combustibles  
305  
705  
505  
305  
705  
505  
Top of  
6 inches  
12 inches 2 inches  
2 inches  
Heater  
(152 mm) (305 mm) (51 mm)  
(51 mm)  
Back of  
Heater  
0 (zero)  
6 inches  
0 (zero)  
0 (zero)  
0 (zero)  
to side  
Front of  
Heater  
24 inches 6 inches  
24 inches  
(152 mm) (610 mm) (152 mm) (610 mm)  
Sides of  
Heater  
2 inches  
(51 mm)  
2 inches  
(51 mm)  
1/2 inch  
(13 mm)  
1/2 inch  
(13 mm)  
Floor/  
Ground  
12 inches 12 inches 12 inches 2 inches  
(305 mm) (305 mm) (305 mm) (51 mm)  
to front  
Vent  
to floor/ground  
0 (zero)  
4 inches * 0 (zero)  
0 (zero)  
* 4 inches (102 mm) for enclosed area; 1 inch (26 mm) for unenclosed area.  
The clearance for servicing is 24 inches in front of the water heater.  
For closet installation: 305, 505: clearance is 6 inches (152 mm) from the front.  
705: clearance is 24 inches (610 mm) from the front.  
Attachment of the Water Heater  
1. Identify the installation location and confirm that  
the installation will meet all required clearances.  
2. Securely attach the water heater to the wall using  
any of the holes in the wall installation brackets  
which are at the top and bottom of the water  
heater. Ensure that the attachment strength is  
sufficient to support the weight. Refer to the  
weight of the water heater in the Specifications  
section.  
wall installation  
brackets  
14  
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Electrical Connection  
The water heater requires a standard 3 prong 120 VAC, 60 Hz properly grounded wall outlet. Plug the 6ft long  
power cord into the wall outlet.  
Gas Piping  
General Instructions  
stress cracking, the piping shall be rinsed with water  
after testing, unless it has been determined that the  
leak test solution is non-corrosive.)  
A manual gas control valve must be placed in the  
gas supply line to the water heater. A union can be  
used on the connection above the shut off valve for  
the future servicing or disconnection of the unit.  
Always use approved connectors to connect the unit  
to the gas line. Always purge the gas line of any  
debris before connection to the water heater.  
Check the type of gas and the gas inlet pressure  
before connecting the water heater. If the water  
heater is not of the gas type that the building is  
supplied with, DO NOT connect the water heater.  
Contact the dealer for the proper unit to match the  
gas type.  
The gas supply line shall be gas tight, sized, and so  
installed as to provide a supply of gas sufficient to  
meet the maximum demand of the heater and all  
other gas consuming appliances at the location  
without loss of pressure.  
Check the gas supply pressure immediately  
upstream at a location provided by the gas  
company. Supplied gas pressure must be within the  
limits shown in the Specifications section.  
Any compound used on the threaded joint of the gas  
piping shall be a type which resists the action of  
liquefied petroleum gas (propane / LPG).  
Before placing the appliance in operation all joints  
including the heater must be checked for gas  
tightness by means of leak detector solution, soap  
and water, or an equivalent nonflammable solution,  
as applicable. (Since some leak test solutions,  
including soap and water, may cause corrosion or  
Refer to an approved pipe sizing chart if in doubt  
about the size of the gas line.  
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Gas Piping  
Pipe Sizing Procedure - Example  
The gas supply must be capable of handling the entire gas load at the location. Gas line sizing is based on gas  
type, the pressure drop in the system, the gas pressure supplied, and gas line type. Refer to the National Fuel  
Gas Code, NFPA 54, for proper gas line sizing. The below information is provided as an example.  
1. Determine the cubic feet per hour of gas required by dividing the gas input (on the rating plate) by the heating  
value of the gas (available from the local gas company). The gas input needs to include all gas products at  
the location and the maximum BTU usage at full load when all gas products are in use.  
Gas Input of the water heater (BTU / HR)  
Cubic Feet per Hour (CFH) =  
Heating Value of Gas (BTU / FT 3 )  
2. Use the table for your gas type to find the pipe size required for your cubic feet per hour of gas and your pipe  
length.  
Example: The heating value of propane gas for your location is 2516 BTU / FT 3.  
The gas input is 190,000 BTU/HR. Additional appliances at the location require 75,000 BTU/HR.  
Therefore the cubic feet per hour = (190,000+75,000) / 2516 = 105.3 FT 3/ HR.  
If the pipe length is 100 ft then the 3/4 inch pipe size capable of supplying 197 FT 3/ HR of propane gas  
will be adequate.  
Pipe Size (inches)  
Length  
Pipe Size (inches)  
Length  
3/4  
273  
188  
151  
129  
114  
104  
95  
1
1 1/4  
1060  
726  
583  
499  
442  
400  
368  
343  
322  
304  
269  
244  
224  
209  
1 1/2  
1580  
1090  
873  
747  
662  
600  
552  
514  
482  
455  
403  
366  
336  
313  
1/2  
291  
200  
160  
137  
122  
110  
101  
94  
3/4  
608  
418  
336  
287  
255  
231  
212  
197  
185  
175  
155  
140  
1
1 1/4  
2350  
1620  
1300  
1110  
985  
10  
20  
514  
353  
284  
243  
215  
195  
179  
167  
157  
148  
131  
119  
109  
102  
10  
20  
1150  
787  
632  
541  
480  
434  
400  
372  
349  
330  
292  
265  
30  
30  
40  
40  
50  
50  
60  
60  
892  
70  
80  
821  
80  
89  
100  
125  
150  
175  
200  
763  
90  
83  
89  
716  
100  
125  
150  
175  
200  
79  
84  
677  
70  
74  
600  
63  
67  
543  
58  
54  
16  
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Water Piping  
General Instructions  
A manual water control valve must be placed in the  
water inlet connection to the water heater before it is  
connected to the water line. Unions may be used  
on both the hot and cold water lines for future  
servicing and disconnection of the unit.  
Toxic chemicals such as those used for boiler water  
treatment are not to be introduced to the potable  
water used for space heating.  
If the appliance will be used as a potable water  
source, it must not be connected to a system that  
was previously used with a nonpotable water  
heating appliance.  
The piping (including soldering materials) and  
components connected to this appliance must be  
approved for use in potable water systems.  
Ensure that the water filter on the water heater is  
Purge the water line to remove all debris and air.  
clean and installed.  
Debris will damage the water heater.  
Pressure Relief Valve  
An approved pressure relief valve is required by the  
American National Standard (ANSI Z21.10.3) /  
Canadian Standard (CSA 4.3) for all water heating  
systems.  
The relief valve should be added to the hot water  
outlet line according to the manufacturer’s  
instructions. DO NOT place any other type valve or  
shut off device between the relief valve and the  
water heater.  
The relief valve must comply with the standard for  
Relief Valves and Automatic Gas Shutoff Devices  
for Hot Water Supply Systems ANSI Z21.22 and /or  
the standard Temperature, Pressure, Temperature  
and Pressure Relief Valves and Vacuum Relief  
Valves, CAN1-4.4.  
Do not plug the relief valve and do not install any  
reducing fittings or other restrictions in the relief line.  
The relief line should allow for complete drainage of  
the valve and the line.  
If a relief valve discharges periodically, this may be  
due to thermal expansion in a closed water supply  
system. Contact the water supplier or local  
plumbing inspector on how to correct this situation.  
Do not plug the relief valve.  
The relief valve must be rated up to 150 psi and to  
at least the maximum BTU/hr of the appliance.  
The discharge from the pressure relief valve should  
be piped to the ground or into a drain system to  
prevent exposure or possible burn hazards to  
humans or other plant or animal life. Follow local  
codes. Water discharged from the relief valve could  
cause severe burns instantly, scalds, or death.  
Neither this water heater nor the American National  
Standard (ANSI Z21.10.3) / Canadian Standard  
(CSA 4.3) requires a combination temperature and  
pressure relief valve for this appliance. However,  
local codes may require a combination temperature  
and pressure relief valve.  
The pressure relief valve must be manually  
operated once a year to check for correct operation.  
Freeze Protection  
The freeze protection features include electrical  
heating elements and intermittent firing of the burner.  
Freeze protection may be disabled if electricity or gas  
is not supplied, or if there is an error preventing the  
water heater from functioning. Loss of freeze  
protection may result in water damage from a burst  
heat exchanger or water lines.  
In addition, the solenoid valves should be connected  
electrically to a surge protector with terminals that  
attaches to the PC board in the unit. This allows the  
solenoid valves to operate if the water heater is  
disabled due to an error code.  
The solenoid valves and the surge protector with  
terminals are available for purchase separately.  
The installation of auto drain down solenoid valves is  
optional. However, it is strongly recommended that  
these valves be installed to prevent damage from  
freezing in case the normal freeze protection should  
become disabled. Any product damage due to  
freezing will not be covered by the warranty.  
305, 505, 705 Indoor Manual  
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Freeze Protection Piping  
Vacuum  
Breaker  
Water Heater  
3/4" Gas Connect  
ion  
NOTE:  
Gas Supply  
Heat trace ALL water pipe and fittings located  
outside home (attic, crawl space) or building  
structure. (ALL water pipe and fittings shown  
above the dashed line in the drawing.)  
NOTE:  
S
ALL pipe and fittings shown below dashed line  
should be located inside home or building  
structure.  
Minimum 3/4" Hot Water  
Supply Line  
3/4" Minimum  
Normally Closed  
Solenoid Valve  
Minimum 3/4"  
Cold Water  
Supply Line  
The vacuum breaker line should be located  
inside the building structure.  
1/2" Minimum  
Normally Open  
Solenoid Valve  
Route to Floor Drain  
KEY  
This is not an engineered drawing. It is intended only as a guide and not  
as a replacement for professionally engineered project drawings. This  
drawing is not intended to describe a complete system. It is up to the  
contractor/engineer to determine the necessary components and  
configuration of the particular system being installed. This drawing does  
not imply compliance with local building code requirements. It is the  
responsibility of the contractor/engineer to ensure installation is in  
accordance with all local building codes. Confer with local building  
officials before installation.  
Pressure Regulator  
3/4" Ball Valve  
3/4" Union  
Circulating Pump  
Check Valve  
Boiler Drain Valve  
Solenoid Valve  
S
Pressure Relief Valve  
18  
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Recommended Piping for Basic Installation  
Water Heater  
Equipment List  
Water Heaters  
QTY  
1
1
Plumbing Installation  
Kit (Optional)  
(3/4" Fittings Include:  
2 Unions, 2 Ball Valves,  
2 Drain Valves and  
1 Pressure Relief Valve.)  
3/4" Gas Connection  
Gas Supply  
3/4" Hot Water Supply Line  
For Building Fixtures  
3/4" Cold Water Supply  
Line  
KEY  
This is not an engineered drawing. It is intended only as a guide and not  
as a replacement for professionally engineered project drawings. This  
drawing is not intended to describe a complete system. It is up to the  
contractor/engineer to determine the necessary components and  
configuration of the particular system being installed. This drawing does  
not imply compliance with local building code requirements. It is the  
responsibility of the contractor/engineer to ensure installation is in  
accordance with all local building codes. Confer with local building  
officials before installation.  
Pressure Regulator  
Circulating Pump  
3/4" Ball Valve  
3/4" Union  
Check Valve  
Boiler Drain Valve  
Solenoid Valve  
S
Pressure Relief Valve  
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Recommended Piping for Circulation Systems  
NOTE:  
For residential and commercial  
applications, this piping arrange-  
ment maintains full warranty.  
Water Heater  
Equipment List  
Water Heaters  
QTY  
1
1
Plumbing Installation  
Kit (Optional)  
(3/4" Fittings Include:  
2 Unions, 2 Ball Valves,  
2 Drain Valves and  
1 Pressure Relief Valve.)  
For this application:  
Pump should be controlled by an Aqua-  
stat, Timer or Combination Aquastat and  
Timer.  
3/4" Gas Connection  
Pump to be sized to maintain circulation  
loop temperature.  
The pump should be sized to overcome  
the pressure loss through the tank water  
heater, and supply and return plumbing.  
Gas Supply  
Pump to be of bronze or stainless  
construction.  
Minimum 3/4" Cold Water Supply Line  
Tank Water Heater to be Sized for  
Heat Loss of Circulation Loop.  
Building Supply  
IMPORTANT: Connect the building  
return line to the hot water supply line  
as close as possible to the water  
heater.  
Electric Water  
Heater  
Building  
Fixtures  
k
Tan  
on  
nsi  
pa  
Ex  
KEY  
This is not an engineered drawing. It is intended only as a guide and not  
as a replacement for professionally engineered project drawings. This  
drawing is not intended to describe a complete system. It is up to the  
contractor/engineer to determine the necessary components and  
configuration of the particular system being installed. This drawing does  
not imply compliance with local building code requirements. It is the  
responsibility of the contractor/engineer to ensure installation is in  
accordance with all local building codes. Confer with local building  
officials before installation.  
Pressure Regulator  
3/4" Ball Valve  
3/4" Union  
Circulating Pump  
Check Valve  
Boiler Drain Valve  
Solenoid Valve  
S
Pressure Relief Valve  
20  
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Optional Piping for Circulation Systems  
NOTE:  
For residential and commercial  
applications, this piping arrangement  
reduces the warranty to the following:  
3 years on heat exchanger  
3 year on parts  
Equipment List  
Water Heaters  
QTY  
Full warranty will be maintained if an  
on-demand recirculation system in  
incorporated. Refer to the Limited  
Warranty.  
Water Heater  
1
1
Plumbing Installation  
Kit (Optional)  
(3/4" Fittings Include:  
2 Unions, 2 Ball Valves,  
2 Drain Valves and  
1 Pressure Relief Valve.)  
For this application:  
Pump should be controlled by an Aquastat,  
Timer or Combination Aquastat and Timer.  
Pump to be sized to maintain circulation  
loop temperature.  
A minimum of 3 GPM flow is recommended  
for the circulation system.  
3/4" Gas Connection  
The pump should be sized to overcome the  
pressure loss through the water heater,  
supply and return plumbing.  
Pump to be of bronze or stainless construc-  
tion.  
Gas Supply  
Water heater outlet temperature  
cannot be adjusted when  
Note:  
circulation pump is running.  
Minimum 3/4" Hot Water  
Supply Line  
Minimum 3/4Cold Water Supply Line  
(Optional)  
2-6 Gallon  
Storage Tank  
(To eliminate cold water  
sandwich effect caused by  
frequent On/Off operation)  
nk  
Ta  
ion  
ans  
Exp  
Building Fixture Outlets  
KEY  
This is not an engineered drawing. It is intended only as a guide and not  
as a replacement for professionally engineered project drawings. This  
drawing is not intended to describe a complete system. It is up to the  
contractor/engineer to determine the necessary components and  
configuration of the particular system being installed. This drawing does  
not imply compliance with local building code requirements. It is the  
responsibility of the contractor/engineer to ensure installation is in  
accordance with all local building codes. Confer with local building  
officials before installation.  
Pressure Regulator  
Circulating Pump  
3/4" Ball Valve  
3/4" Union  
Check Valve  
Boiler Drain Valve  
Solenoid Valve  
S
Pressure Relief Valve  
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Venting Instructions  
Intake / Exhaust Guidelines  
Refer to the specific instructions on your vent product for additional installation requirements.  
This water heater is a direct vent water heater and  
therefore is certified and listed with the vent  
system. You must use vent components that are  
certified and listed with the water heater model.  
Do not common vent with the vent pipe of any  
other water heater or appliance.  
Vent connections must be firmly pressed together  
so that the gaskets form an air tight seal.  
Do not combine vent components from different  
manufacturers.  
On the 305 and 505 models, the vent piece  
connected to the water heater must be secured  
with one self-tapping screw.  
The vent system must vent directly to the outside  
of the building and use outside air for combustion.  
Refer to the instructions of the vent system  
manufacturer for component assembly instructions.  
Venting should be as direct as possible with a  
minimum number of pipe fittings.  
If the vent system is to be enclosed, it is suggested  
that the design of the enclosure shall permit  
inspection of the vent system. The design of such  
enclosure shall be deemed acceptable by the  
installer or the local inspector.  
Avoid dips or sags in horizontal vent runs by  
installing supports per the vent manufacturer’s  
instructions.  
Support horizontal vent runs every four feet and all  
vertical vent runs every six feet or in accordance  
with local codes.  
Vent diameter must not be reduced.  
Do not connect the venting system with an existing  
vent or chimney.  
Condensate  
Condensate formation can occur in high efficiency  
direct vent appliances. To prevent condensate  
damage follow these instructions.  
Vertical terminations must incorporate a condensate  
This water heater has an integrated condensate  
drain and trap as close as possible to the appliance.  
collector.  
Slope any horizontal venting 1/4 inch per foot (19  
mm / m), towards the heater if the condensate  
collector is used, or towards the exhaust terminal if  
the condensate collector is not used.  
Regions of cold climate will create more condensate  
in the vent system. The condensate collector  
should be used in cold climates.  
Dispose of condensate per local codes.  
The condensate trap must contain a minimum of 3  
inches (75 mm) of water.  
22  
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Venting Instructions  
Maximum Vent Length  
1. Determine the number of 90 degree elbows in the vent system. (Two 45 degree elbows count as one 90  
degree elbow.)  
2. Refer to the table to find the maximum vent length based on the number of elbows.  
3. Follow the applicable note.  
Example: If you have one elbow then your maximum vent length is 35 feet (10.7 m). If your actual length is  
greater than 15 ft (4.6 m) then move dip switch no. 1 (SW1) to OFF.  
Number of 90° Elbows  
0
1
2
3
4
5
6
41 ft 1  
35 ft 2  
29 ft 3  
23 ft 4  
17 ft 4  
11 ft 4  
5 ft 4  
(12.5 m) (10.7 m)  
(8.8 m)  
(7.0 m)  
(5.2 m)  
(3.4 m)  
(1.5 m)  
Switch No.  
ON  
1If the length is greater than 21 ft (6.4 m) then move  
dip switch no. 1 (SW1) to OFF.  
O
F
F
1
2
3
4
5
6
7
8
Notes 1234  
2If the length is greater than 15 ft (4.6 m) then move  
dip switch no. 1 (SW1) to OFF.  
3If the length is greater than 9 ft (2.7 m) then move  
dip switch no. 1 (SW1) to OFF.  
4Move dip switch no. 1 (SW1) to OFF.  
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Venting Products  
Listed and Tested Vent Products for the 305 and 505 Models  
Manufacturer  
Product  
Parts  
Ubbink  
Heat-Fab  
Metal-Fab  
Rolux Vent System  
Saf-T Vent SC system  
Refer to the manufacturer’s technical literature for  
specific part numbers and instructions.  
Corr/Guard Vent/Air  
Intake System  
Listed and Tested Vent Products for the 705 Model  
Adjustable  
Horizontal  
Concentric  
Termination  
Horizontal  
Concentric  
Termination  
Appliance  
Adapter  
Vertical  
Termination Termination  
Horizontal  
Manufacturer Product  
Heat-Fab  
Z-Flex  
Saf-T Vent 9401AMTK  
5400CI  
9492  
NA  
NA  
NA  
NA  
Z-Vent  
2SVSNA04.5 2SVSRCF4  
2SVSTPX4  
ProTech  
Systems  
FSDVPTB04LH * FSDVWMTP4LH,  
FasNSeal  
Corr/Guard  
FSAAU4 *  
4CGOA  
FSRC4 *  
FSBS4 *  
FSDVWT4  
FSEDVWMTP4LH  
4CG7HT90  
4CG7HT  
Metal-Fab  
4CGSWC  
4CGSWMCM  
NA  
24  
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Flue Terminal Clearances (ANS Z21.10.3 CSA 4.3)  
INSIDE  
CORNER DETAIL  
G
H
A
I
M
B
FIXED  
CLOSED  
D
K
B
OPERABLE  
E
B
C
J
FIXED  
B
CLOSED  
B
A
X
AIR SUPPLY INLET  
VENT TERMINAL  
OPERABLE  
L
V
F
AREA WHERE  
TERMINAL IS NOT  
PERMITTTED  
B
Description  
US Installations  
12 inches (30 cm)  
12 inches (30 cm)  
*
Ref  
A
Clearance above grade, veranda, porch, deck, or balcony  
Clearance to window or door that may be opened  
Clearance to permanently closed window  
B
C
Vertical clearance to ventilated soffit, located above the terminal  
within a horizontal distance of 2 feet (61 cm) from the center line  
of the terminal  
D
*
E
F
Clearance to unventilated soffit  
Clearance to outside corner  
Clearance to inside corner  
*
*
*
G
Clearance to each side of center line extended above meter/  
regulator assembly  
H
*
I
Clearance to service regulator vent outlet  
*
Clearance to nonmechanical air supply inlet to building or the  
combustion air inlet to any other appliance  
J
12 inches (30 cm)  
3 feet (91 cm) above if within  
10 feet (3 m) horizontally  
K
Clearance to a mechanical air supply inlet  
Clearance above paved sidewalk or paved driveway located on  
public property  
L
*
*
M
Clearance under veranda, porch, deck, or balcony  
1
A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single family dwellings and serves  
both dwellings.  
2
Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the floor.  
For clearances not specified in ANSI Z223.1/NFPA 54 or CSA B149.1, clearances are in accordance with local installation codes and the  
requirements of the gas supplier.  
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Additional Clearances - Vent Terminal  
Local codes supersede these clearances.  
Avoid termination locations near a dryer vent.  
Avoid termination locations near commercial cooking exhaust.  
Vent terminal (represents concentric vent terminal for the water heater)  
V
(1.52 m) vertically  
60" between water heater  
terminals  
(0.91 m) to ventilated  
or unventilated soffit  
36" or eve vent; or to a  
deck or porch  
V
12"  
V
V
(0.30 m ) to an  
inside corner  
12"  
(0.61 m) to wall or parapet  
V
24"  
(0.30 m) between  
water heater terminals  
at same level  
INSIDE  
CORNER  
(1.52 m) between  
water heater  
terminals at  
60"  
V
different levels  
V
12"  
(0.30 m) between water  
heater terminals at same  
level  
V
V
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Flue Installation for the 305 and 505 Models  
Securing Screw  
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Flue Installation for the 705 Model  
Air Intake Assembly  
2
4
1
3
The air intake system consists of a field supplied 4  
inch diameter stainless steel, Schedule 40 PVC, ABS  
or CPVC pipe. A maximum 6 feet of semi-rigid  
flexible aluminum ducting can also be used. Foil  
wrapped dryer vent and cell core products are not  
authorized.  
The air intake has a zero clearance to combustibles.  
Air Intake Connection  
1.Drill 2 small holes at the end of the air intake pipe.  
2.Slide the pipe over the air intake terminal.  
3.Using a level, ensure the pipe is straight up and  
down.  
4.With self tapping screws, attach the pipe to the air  
intake terminal.  
5.Apply a bead of silicone around the pipe and air  
intake terminal, ensuring an air tight connection.  
Venting Clearances to Combustibles  
Exhaust Pipe Assembly  
Enclosed  
Unenclosed  
Refer to the manufacturer’s installation instructions for  
the specific exhaust vent system.  
Vent Size  
Horizontal &  
Vertical  
Horizontal &  
Vertical  
4" (102 mm)  
4" (102 mm)  
1" (26 mm)  
Horizontal Terminations  
The air intake must be located in relation to the exhaust as shown below. The air intake must angle 1/4 inch per  
foot to the termination to prevent entry of rain.  
12”  
6”  
4”  
Vent  
8”  
Optional  
Intake  
EXHAUST  
COMBUSTION AIR /  
Intake  
INTAKE  
SLOPE INTAKE AND EXHAUST  
TOWARD OUTSIDE TERMINATION  
The vent termination and air  
MINIMUM 1/4" PER FOOT  
12” MIN. ABOVE  
GRADE OR  
SNOW LEVEL  
intake must be in the same  
pressure zone and face the  
same direction.  
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Flue Installation for the 705 Model  
Horizontal with Concentric Termination  
SLOPE INTAKE AND EXHAUST  
TOWARD OUTSIDE TERMINATION  
MINIMUM 1/4" PER FOOT  
12” MIN. ABOVE  
GRADE OR  
SNOW LEVEL  
Vertical Terminations  
The air intake requires a return bend or two 90º elbows to prevent entry of rain.  
The vent termination and air intake must be in the same pressure zone.  
3”  
MAX  
3”  
MAX  
12” MIN  
12” MIN  
12”  
MIN  
12” MIN  
ANTICIPATED  
SNOW LEVEL  
3”  
MAX  
COMBUSTION  
AIR PIPE  
EXHAUST PIPE  
12” MIN  
3”  
12” MIN  
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High Altitude Installations  
Set dip switches 2 and 3 to the values shown in table  
below for your altitude. The default setting for the  
appliance is 0-2000 ft (0-610 m) with switches No. 2  
and No. 3 in the OFF position.  
0-2000 ft  
(0-610 m)  
2001-5200 ft  
(610-1585 m)  
5201-7700 ft  
(1585-2347 m)  
7701-10200 ft  
(2347-3109 m)  
Switch No. 2  
Switch No. 3  
OFF  
OFF  
OFF  
ON  
ON  
ON  
ON  
OFF  
Switch No.  
Switch No.  
Switch No.  
Switch No.  
ON  
ON  
ON  
ON  
O
1
O
1
O
1
O
1
F
F
F
F
2
2
2
2
F
F
F
F
3
4
5
6
7
8
3
4
5
6
7
8
3
4
5
6
7
8
3
4
5
6
7
8
Connecting Multiple Water Heaters  
The 2-Unit connection cable is an optional accessory  
that connects 2 water heaters and allows them to  
function as one hot water source.  
Guidelines  
Do not install both the 2-Unit connection cable and  
the Multi-Unit connection kit because they are not  
designed to operate together.  
The Multi-Unit connection kit and Multi-Unit connection  
cables are optional accessories that connect 2 to 5  
water heaters and allow them to function as one hot  
water source.  
Water heaters should be installed less than 18  
inches apart so that the cables will reach between  
units and to prevent temperature fluctuations (cold  
water sandwich effect) when the water is shut off  
and turned back on.  
The Multi-Unit connection kit includes a PC board and  
one Multi-Unit connection cable.  
Refer to the instructions that come with the accessory  
for complete installation information.  
Temperature settings can only be changed on the  
controller for the primary unit.  
Number of Connected Water Heaters:  
Accessories Necessary:  
2
(1) 2-Unit connection cable or (1) Multi-Unit connection kit  
(1) Multi-Unit connection kit and (1) Multi-Unit connection cable  
(1) Multi-Unit connection kit and (2) Multi-Unit connection cables  
(1) Multi-Unit connection kit and (3) Multi-Unit connection cables  
3
4
5
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Temperature Controller Installation  
Location  
Indoor models have their controller built into the front panel. Additional controllers can also be installed.  
The controller should be out of reach of small  
children.  
Avoid locations where the temperature controller  
could be splashed with liquids.  
Avoid locations where the controller may become  
hot (near the oven or radiant heater).  
Do not install in locations where it can be adjusted  
by the public.  
Avoid locations in direct sunlight. The digital  
display may be difficult to read in direct sunlight.  
Configurations  
A maximum of 4 temperature controllers can be  
installed for a water heater or bank of water heaters.  
Controllers can only be wired in parallel. Controllers  
cannot be wired in series.  
Cont rollers  
Water  
Heater  
If 4 temperature controllers are installed,  
simultaneously press the Priority and On/Off buttons  
on the fourth controller until a beep sounds.  
Wire controllers in parallel  
Cable Lengths and Size  
Number of Wired Maximum Cable Length for each  
The cable for the temperature controller should be a  
non-polarized two-core cable with a minimum gauge  
of 22 AWG. The maximum cable length from each  
controller to the water heater depends on the total  
number of wired controllers connected to the water  
heater.  
Controllers  
Controller to Water Heater  
1
2
328 ft (100 m)  
164 ft (50 m)  
3 or 4  
65 ft (20 m)  
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Temperature Controller Installation  
Mounting the Controller  
Follow the procedure below to install additional  
controllers.  
1. Determine a suitable location for the  
controller.  
2. Make three holes in the wall as shown.  
3. Run the cable between the controller and the  
water heater or the controller and the other  
controller.  
4. Remove the face plate from the temperature  
controller using a screwdriver.  
5. Connect the cable to the temperature  
controller.  
6. Mount the controller to the wall using the  
holes drilled in step 2.  
Outline of Controller  
7. Disconnect the power from the water heater.  
8. Remove the cover of the water heater.  
securing screw  
wiring hole  
9. Remove the plastic cover from the PCB and  
electrical connections.  
1-21/32"  
10. Thread the cable through the access hole at  
the base of the unit and connect the wires to  
the controller terminals on the right hand side  
bottom of the PCB.  
3-5/16"  
securing screw  
11. Secure the controller cable using the clamp  
provided.  
12. Replace plastic cover over PCB and then  
replace the cover of the water heater.  
CONNECTION TERMINALS  
CONTROL CABLE  
CABLE CLAMP  
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Operating Instructions  
FOR YOUR SAFETY READ BEFORE OPERATING  
If you do not follow these instructions exactly, a fire or explosion  
may result causing property damage, personal injury or loss of life.  
A. This appliance does not have a pilot. It is  
equipped with an ignition device which  
automatically lights the burner. Do not try to light  
the burner by hand.  
If you cannot reach your gas supplier, call the  
fire department.  
C. Use only your hand to push in or turn the gas  
control knob. Never use tools. If the knob will not  
push in or turn by hand, do not try to repair it, call a  
qualified service technician. Force or attempted  
repair may result in a fire or explosion.  
B. BEFORE OPERATING smell all around the  
appliance area for gas. Be sure to smell next to  
the floor because some gas is heavier than air and  
will settle on the floor.  
D. Do not use this appliance if any part has been  
under water. Immediately call a qualified service  
technician to inspect the appliance and to replace  
any part of the control system and any gas control  
which has been under water.  
WHAT TO DO IF YOU SMELL GAS  
Do not try to light any appliance.  
Do not touch any electric switch; do not use any  
phone in your building.  
Immediately call your gas supplier from a  
neighbor’s phone. Follow the gas supplier’s  
instructions.  
OPERATING INSTRUCTIONS  
6. Wait five (5) minutes to clear out any gas. Then  
smell for gas, including near the floor. If you smell  
gas, STOP! Follow “B” in the safety information  
above. If you don’t smell gas, go to the next step.  
1. STOP! Read the safety information above.  
2. Set the thermostat to lowest setting.  
3. Turn off all electric power to the appliance using  
the ON/OFF button.  
7. Turn the manual gas valve counterclockwise to the  
full ON position.  
4. This appliance is equipped with an ignition device  
which automatically lights the burner. Do not try to  
light the burner by hand.  
8. Turn on all electric power to the appliance using  
the ON/OFF button.  
5. Locate the manual gas valve on the side of the  
heater. Turn the manual valve  
9. Set the thermostat to desired setting.  
clockwise to the full OFF position.  
10. Open a hot water tap. If the appliance will not  
operate, follow the instructions “To Turn Off Gas  
To Appliance” and call your service technician or  
gas supplier. See manual for additional  
information.  
Manual Valve  
CLOSE  
OPEN  
TO TURN OFF GAS TO APPLIANCE  
1. Turn off all electric power to the appliance using  
3. Locate the manual gas valve on the side of the  
heater. Turn the manual valve clockwise to the full  
OFF position.  
the ON/OFF button.  
2. Set the thermostat to lowest setting.  
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Technical Data  
Pressure Drop Curve  
45  
40  
35  
30  
25  
20  
15  
10  
5
100  
90  
80  
70  
60  
50  
40  
30  
20  
10  
0
305  
505  
705  
0
0
2
4
6
8
10  
12  
Water Flow (gpm)  
Outlet Flow Data  
10.0  
9.0  
8.0  
7.0  
6.0  
5.0  
4.0  
3.0  
2.0  
1.0  
0.0  
705  
505  
305  
0
25  
50  
75  
100  
125  
150  
delta T - Temperature Rise (ºF)  
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Space Heating  
If the water heater is to be used for both water (potable) heating and space heating then the following apply.  
The piping and components connected to the water heater shall be suitable for use with potable water.  
Toxic chemicals, such as used for boiler treatment, shall not be introduced into the potable water.  
The water heater shall not be connected to any heating system or components previously used with a  
nonpotable water heating appliance.  
When the system requires water for space heating at temperatures higher than required for other uses, a  
means such as a mixing valve shall be installed to temper the water for other uses in order to reduce the  
scald hazard potential.  
Space heating applications are considered commercial applications for warranty purposes.  
Temperature Setting  
When using this appliance to provide domestic hot water it is recommended that the domestic hot water  
temperature be reduced to acceptable temperatures in accordance with local codes. In the absence of local  
codes it is recommended that the domestic hot water temperature be set to 140º F (60º C) or lower in accordance  
with UPC 501.6 by using mixing valves or the temperature controller for the water heater.  
Pumps  
Only use pumps of brass or stainless steel construction. Do not use pumps of iron construction as they will  
oxidize and clog the inlet filter on the appliance.  
Pumps circulating water through the water heater must be sized to overcome the pressure loss through the water  
heater, the heating system, and any additional plumbing pressure losses. The pressure drop curve based on the  
water heater model is provided in this manual.  
Replacement  
When replacing an existing space heating application’s water heating source (boiler, tank water heater, tankless  
water heater, etc.) with these water heaters, ensure that the water heaters are sized to adequately provide the  
necessary BTU input for the desired space heating application. These water heaters are designed to maintain a  
constant outlet temperature and will supply only the necessary amount of BTU’s to maintain that temperature.  
Depending on the application the maximum BTU rating of the unit may not be achieved.  
Iron Components  
Do not use these water heaters directly for space heating applications involving iron radiators or applications with  
any iron components. Iron components may oxidize creating rust that will clog the inlet filter of the water heater.  
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Dimensions  
305 and 505 Models  
705 Model  
A
L
B
A
B
C
D
C
D
1
0
.
8
6
0
0
K
K
H
F
E
E
G
I
I
H
F
G
J
J
DIM  
DESCRIPTION  
305  
505  
705  
in (mm)  
in (mm)  
A
B
C
D
E
F
G
H
I
Width  
14 (355.6)  
18.5 (470)  
9.1 (230.5)  
23.6 (600)  
25.2 (639.8)  
4.3 (110)  
2.4 (61)  
Depth *  
9.6 (244.5)  
22.9 (582)  
25.5 (648.2)  
3.6 (91)  
Height - Unit  
Height - with brackets  
Hot Water Outlet - from wall *  
Hot Water Outlet - from center  
Cold Water Inlet - from wall *  
Cold Water Inlet - from center  
Gas Connection - from wall *  
Gas Connection - from center  
From base to gas connection  
From base to cold connection  
From base to hot connection  
4.3 (110)  
2.8 (70)  
3.7 (94)  
1.1 (27)  
2.0 (52)  
4.3 (109)  
3.5 (89)  
2.2 (56.2)  
4.3 (110)  
1.6 (40)  
J
1.6 (40)  
K
2.0 (50)  
2.0 (50)  
1.6 (41)  
1.6 (41)  
* This is the minimum dimension from the wall. The wall bracket is adjustable to allow an additional 1.57 inches  
(40 mm).  
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Ladder Diagram  
HOT  
NEUTRAL  
FROST SENSING  
SWITCH  
3A(FUSE)  
ARRESTER  
ANTI-FROST HEATER  
VARISTOR  
VARISTOR  
GND  
IGNITION  
RELAY 1  
IG  
E
D
SWITCHING  
POWER SUPPLY  
DC12V  
DC40V  
DC170V  
PG  
DC12.6V  
DC5V  
A
B
C
SG  
WATER FLOW  
SENSOR  
MODULATING  
A
B
A
B
C
SOLENOID  
VALVE  
WATER FLOW  
SENSOR  
MODULATING  
VALVE POWER  
CONTROL  
QS  
CIRCUIT  
POV  
WATER FLOW  
A
CIRCUIT  
SG  
CONTROL DEVICE  
WATER FLOW  
SG  
CONTROL DEVICE  
CIRCUIT  
M
D
E
CPU  
BY-PASS FLOW  
A
SG  
COMBUSTION  
FAN  
CONTROL DEVICE  
CENTRAL  
PROCESSING  
UNIT  
BY-PASS FLOW  
CONTROL DEVICE  
CIRCUIT  
FAN  
M
CONTROL  
CIRCUIT  
FAN  
SG  
BY-PASS SERVO MODEL ONLY  
PG  
A
RELAY  
RELAY 1  
A
DRIVING  
CIRCUIT  
SV0  
SV1  
SV2  
SV3  
THERMAL FUSE  
FLAME ROD  
FR  
SOLENOID  
DRIVING  
CIRCUIT  
FLAME  
DETECTING  
CIRCUIT  
OVER HEAT  
SWITCH  
SG  
GND  
SG  
B
OUTGOING WATER  
A
B
THERMISTOR  
HEAT EXCHANGER  
THERMISTOR  
REMOTE  
REMOTE  
CONTROLLER  
CIRCUIT  
THERMISTOR  
CIRCUIT  
CONTROLLER  
AIR TEMPERATURE  
THERMISTOR  
SG  
SG  
SG  
INDOOR MODEL ONLY  
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Warranty  
What is covered?  
This Warranty covers any defects in materials or workmanship when the product is installed and operated  
according to written installation instructions, subject to the terms within this Limited Warranty document. This  
Warranty applies only to products that are installed by a factory authorized or licensed contractor. Improper  
installation may void this Warranty. It is strongly suggested that you use a factory authorized or licensed installer  
who has attended a product knowledge class before installing this water heater. This Warranty extends to the  
original purchaser, but only while the product remains at the site of the original installation. This Warranty only  
extends through the first installation of the product and terminates if the product is moved or reinstalled at a new  
location.  
How long does coverage last?  
Period of Coverage (from date of purchase)  
Item  
Commercial Applications  
Residential Applications  
including radiant heating  
Heat Exchanger  
12 years *  
5 years *  
5 years *  
5 years *  
All Other Parts and  
Components  
Reasonable Labor  
1 year  
* Note: Period of coverage is reduced to 3 years from date of purchase when used as a circulating water heater  
within a hot water circulation loop, where the water heater is in series with a circulation system and all  
circulating water flows through the water heater, and where an on-demand recirculation system is not  
incorporated.  
On-demand recirculation is defined as a hot water recirculating loop or system that utilizes existing hot  
and cold lines or a dedicated return line, and only activates when hot water is used. It can be activated by  
a push button, motion sensor, or voice activation but not by a temperature sensor. A timer added to a  
standard recirculating pump is not considered as on-demand.  
There is no warranty coverage on product installed in a closed loop application, commonly associated  
with space heating only applications.  
Use of an commercial controller in a residential dwelling will reduce the warranty coverage to that of a  
commercial warranty application.  
The integrated controller on indoor models has a 1 year warranty on parts.  
What will be done?  
Repair or replacement of the covered product or any part or component that is defective in materials or  
workmanship as set forth as follows. Payment of reasonable labor charges associated with the repair or  
replacement of any such part or component. All repair parts must be genuine OEM parts. All repairs or  
replacements must be performed by an individual or servicing company that is properly trained, factory authorized  
or licensed to do the type of repair.  
Replacement of the product may be authorized by the manufacturer only. The manufacturer does not authorize  
any person or company to assume for it any obligation or liability in connection with the replacement of the  
product. If it is determined that repair of a product is not possible, the product will be replaced with a comparable  
product, at the manufacturer’s discretion. If a component or product returned to the manufacturer is found to be  
free of defects in material or workmanship, or damaged by improper installation or damaged during return  
shipping, the warranty claim for product, parts and labor may be denied.  
38  
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Warranty  
How do I get service?  
You must contact a factory authorized/licensed contractor or authorized service provider for the repair of a product  
under this Warranty. For the name of a qualified/authorized service provider please contact your place of  
purchase, call 1-866-677-4960 or write to 500 Tennessee Waltz Parkway, Ashland City, TN 37015.  
Proof of purchase is required to obtain warranty service. You may show proof of purchase with a dated sales  
receipt.  
What is not covered?  
This Warranty does not cover any failures or operating difficulties due to the following:  
accident, abuse, or misuse  
alteration  
misapplication  
force majeure  
improper installation (such as but not limited to inadequate water quality, condensate damage, improper  
venting, incorrect gas type, incorrect gas or water pressure, or absence of a drain pan under the appliance)  
improper maintenance (such as but not limited to scale buildup, freeze damage, or vent blockage)  
incorrect sizing  
any other causes other than defects in materials or workmanship  
This Warranty does not apply to any product whose serial number or manufacture date has been defaced. This  
Warranty does not cover any product used in an application that uses chemically treated water such as a pool or  
spa heater. This appliance is suitable for filling large or whirlpool bath tubs with potable water. Refer to the Water  
Quality Section in the Operation and Installation Manual.  
No one is authorized to make any other warranties on behalf of the manufacturer. Except as expressly provided  
herein, there are no other warranties, expressed or implied, including, but not limited to warranties of  
merchantability or fitness for a particular purpose, which extend beyond the description of the warranty herein and  
further the manufacturer shall not be liable for indirect, incidental, special, consequential or other similar damages  
that may arise, including lost profits, damage to person or property, loss of use, inconvenience, or liability arising  
from improper installation, service or use. Some states do not allow the exclusion or limitation of incidental or  
consequential damages, so the above limitation may not apply to you.  
Limitation on implied warranties  
Any implied warranties of merchantability and fitness arising under state law are limited in duration to the period of  
coverage provided by this limited Warranty, unless the period provided by state law is less. Some states do not  
allow limitations on how long an implied Warranty lasts, so the above limitation may not apply to you.  
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
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U287-084 (00)  
Printed in Japan 09.01  
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