User’s Guide
TM
PCS Connection Card
Model PC3200
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3B. MenuOptions .........................................................45
OverviewofMenuOptions .........................................................46
OtherFeatures ....................................................................53
3C:TroubleshootingTips .................................................56
Problem,Causes&Solutions ......................................................57
ConnectionErrorDialogs..........................................................60
UninstallingthePCSConnectionManagerSoftware ................................61
Section4:PCSVision ........................................63
4A. PCSVisionSM ..........................................................64
Messaging ........................................................................65
Email ............................................................................66
PCSBusinessConnection PersonalEdition.........................................67
PCSVisionFAQs ...................................................................68
Section5:TechnicalSpecifications &RegulatoryInformation ...70
5A. TechnicalSpecifications ............................................71
EnvironmentalSpecifications .....................................................72
RadioFrequency&ElectricalSpecifications ........................................72
SoftwareSpecifications ............................................................73
MechanicalSpecifications .........................................................73
5B. RegulatoryInformation ...............................................74
RegulatoryNotices ................................................................75
Warning(EMI)-USFCCInformation ..............................................75
Warning(EMI)-Canada ..........................................................76
Section6:SafetyInformationandTerms &Conditions .....77
6A. Safety&Notices ......................................................78
ImportantNotice ..................................................................79
SafetyandHazards ................................................................79
6B. Terms andConditions ................................................80
TermsandConditionsofServices...................................................81
Index ........................................................95
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®
Welcome to Sprint
nlySprintbuiltthelargestall-digital,all-PCSnationwidenetworkwith
O
advancedmultimediaservices,reachingmorethan230millionpeople
forclarityyoucanseeandhear.
TM
Whenitcomestomobileconnectivity,thePCSConnectionCard offers
morefreedomthaneverbefore.Nowires,nocables,justaccesstoyourdata
whenyouneedit.ThepoweroftheInternetandcompanydataistrulyat
yourfingertips.
Thisguidewillfamiliarizeyouwithourtechnologyandwithyournew
PCSConnectionCardandPCSConnectionManagerSM Softwarethrough
simple,easy-to-followinstructions.
ThankyouforchoosingSprint.
1
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Introduction to this
User’s Guide
hisUser'sGuideintroducesyoutoPCSServiceandallthefeaturesofyour
T
newwirelessPCCardmodem.It'sdividedintosixsections:
4
4
4
4
4
4
Section 1: PCS Connection Card Basics
Section 2: Installing the PCS Connection Card
Section 3: Using the PCS Connection Card
Section 4: PCS Vision
Section 5: Technical Specifications and Regulatory Information
Section 6: Safety Information and Terms & Conditions
Throughouttheguide,you'llfindtipsthathighlightspecialshortcuts
andtimelyreminderstohelpyoumakethemostofyourwirelessPCCard
modemandservice.TheTableofContentsandIndexwillhelpyoulocate
specificinformationquickly.
You'llgetthemostoutofyournewPCSConnectionCardifyoureadeach
section.However,ifyou'dliketogetrighttoaspecificfeature,simplynavigate
tothatpage.Followtheinstructionsinthatsectionandyou'llbereadytouse
yourcardinnotime.
Tip: You can print out this guide to keep on hand or view it online. If
you're viewing it online, simply click on a topic in the Table of Contents
or on any page reference within a section to go directly to that topic.
2
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Section 1
PCS Connection Card
Basics
Section 1
PCS Connection Card Basics
3
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Section 1A
Introducing the
TM
PCS Connection Card
In This Section
4
4
4
Your PCS Connection Card
Package Contents
About This Guide
hissectionintroducesthebasicfeaturesandfunctionsofyour
PCSConnectionCard,whatisincludedwithyourcardandhowto
T
usethisguidetogetyoustarted.
Section 1: PCS Connection Card Basics
4
1A: Introducing the PCS Connection Card
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YourPCSConnectionCard
YourPCSConnectionCardfitsintoaType IIPCCard slot(availableon
mostnotebookPCs)andfunctionsasawirelessPCCardmodem.This
cardallowsyouto:
4
Access your corporate network
4
Send and receive email
4
Access the Internet
4
Receive short text (Web) messages
all without the need of a network cable or phone line.
CDMANetworks
ThePCSConnectionCardoperatesoveratypeofwirelessnetworkcalled
CDMA(CodeDivisionMultipleAccess).Thisnetworktechnologyhas
manyfeaturesbeyondprovidingawirelesslink,includingWeb
Messaging,whichallowsyoutoreceiveshortmessagesusingthe
PCSConnectionCard.
TousethePCSConnectionCard,youneedanaccountthatgivesyou
accesstoaCDMAnetwork.
EveryCDMAnetworkoperatesononeofthreeradio-frequencybands.
YourPCSConnectionCardoperatesonthe1900MHzband.
ThePCSConnectionCardutilizesCDMAtechnologyenablingreal-time
wirelessaccesstoemail,theInternetoryourcompanynetwork.Thecard
runsonmostcurrentWindows® compatiblelaptopordesktopcomputers,
anditprovidesdatatransmissionofupto144kilobitspersecond(kbps)
inbothforwardandreversedirectionwithanaveragespeedof50-70kbps
beforebandwidthoptimization.
Tip: More information about CDMA networks is available on the CDMA
Development Group Web site, www.cdg.org.
Tip:Tooptimize yoursettings forfasterspeeds andconservationof
data whenaccessingyourcorporate network, workin"Offline"mode
andsynchronize periodicallytosendandreceive corporate email.
Also, donotuse the PreviewPane. Save andDrag/Dropattachments toa
desktopfolderratherthandouble clickingpriortoopening. Formore
detailedinformation, access the Microsoftwhitepaperat
http://www.microsoft.com/office/outlook/evaluation/perform.doc.
Section 1: PCS Connection Card Basics
1A: Introducing the PCS Connection Card
5
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Package Contents
YourPCSConnection Cardpackagecontainsthefollowingcomponents:
4
PCS Connection Card (PC3200)
4
Start Here Guide
Installation CD containing the PCS Connection ManagerSM Software,
4
including automated installation and activation wizards
AboutThis Guide
Thisuser’sguideisdesignedtoprovideyouwithalltheinformationyou
needtoinstallanduseyourPCSConnectionCard.
Note:The comprehensive StartHere Guide thatcomes withthe
PCSConnectionCardshouldbe sufficientformostinstallations.
4
Section 1 (which you are reading) gives you an overview of the
card, providing the background information that is the basis for
understanding the following sections.
4
Section 2 provides step-by-step instructions for installing the
PCS Connection Card and PCS Connection Manager Software.
4
Section 3 provides step-by-step instructions on using the card.
Section 4 provides an introduction to PCS VisionSM Services.
4
4
Section 5 provides electrical, radio frequency and other parameters
of the PCS Connection Card for those who require technical
information, as well as regulatory information.
4
Section 6 provides important safety and liability information and
the Terms and Conditions of use for the PCS Connection Card.
Section 1: PCS Connection Card Basics
6
1A: Introducing the PCS Connection Card
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Section 1B
Getting Started With Your
TM
PCS Connection Card
In This Section
4
4
4
The PCS Connection Card Software
Activating and Configuring Your Account
Care and Maintenance
hissectionoutlinesthebasicsofgettingstartedwithyour
T
PCSConnectionCard,includinginstallationproceduresforthe
PCSConnectionManagerSM Softwareandinsertingandactivatingyourcard.
Section 1: PCS Connection Card Basics
1B: Getting Started
7
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GettingStarted
Note:RefertoStartHere Guide forcomprehensive instructions on
installingthe PCSConnectionManagerSoftware andCardActivation.
CAUTION:Donotinsertthe PCSConnectionCardintothe slotuntil
promptedtodosobythe PCSConnectionManagerSoftware program.
BeforeyoubeginusingyourPCSConnectionCard,youmust:
1. Check that your notebook has the system requirements listed on
page 14 to ensure the proper installation and performance of your
PCS Connection Card.
2. Install the PCS Connection Manager Software, located on the
installation CD, onto your Notebook PC.
3. Insert the PCS Connection Card once the PCS Connection Manager
prompts you to do so.
4. Activate your PCS Account and configure the PCS Connection Card
to use your account (unless the card has been pre-activated).
The PCSConnection CardSoftware
ThePCSConnectionCardcomeswiththefollowingsoftware:
4
PCS Connection Manager, which allows you to manage the card’s
actions and monitor your connections.
4
The driver software that forms the interface between the
PCS Connection Card and your Windows operating system.
Tip: A driver is software that forms the interface between a device (such
as the PCS Connection Card) and the operating system on your PC (such
as Windows ME).
ThesoftwaremustbeinstalledbeforeyouinsertthePCSConnectionCard
forthefirsttime.Notethatyouwillbepromptedwhenitistimetoinsert
thePCSConnectionCardintoyourcomputer’sPCcardslotduringthe
installationprocess.Detailedinstructionsareprovidedinthe
comprehensiveStartHereGuideandhereinbeginningonpage15.
Section 1: PCS Connection Card Basics
8
1B: Getting Started
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ActivatingandUsingPCSService
BeforeusingyourPCSConnectionCard,youmustfirstsetupyourPCS
wirelessnetworkaccount.
TosetupyourPCSConnectionCardwirelessnetworkaccount:
Call PCS Customer Service Solutions
4
Call 1-866-581-9266
Youshouldhavethefollowinginformationavailable:
4
Your billing address
4
Your Social Security or Tax ID number
4
Your driver’s license number
4
Your PCS Connection Card’s ESN (electronic serial number)
The ESN is printed on the card’s label and can also be displayed
during the installation process.
4
A pen and paper to write down your account information
Duringthiscall,PCSCustomerServiceSolutionswillhelpyouselectyour
serviceplanandguideyouthroughtheactivationprocess.Theywillalso
provideyouwiththefollowingimportantaccountinformation:
4
Your card’s Activation Code
4
Your card’s PCS Phone Number
4
Your card’s MSID(optional) Code
Tip: The Customer Solutions representative may or may not provide you
with a MSID. If they do, enter this code during the software activation
process. If they do not, you will leave the field blank. See pages 26-29 for
instructions on "Activating and Provisioning Your PCS Connection Card ”.
Unlessyourcardhasbeenpre-activated,thePCSConnectionManager
applicationwillautomaticallydetectthatnoaccounthasbeenconfigured
whenyourunitforthefirsttime.TheSprintActivationWizardwillthen
launchtoguideyouthroughtheactivationandconfigurationprocess.
Section 1: PCS Connection Card Basics
1B: Getting Started
9
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Care andMaintenance
Aswithanyelectronicdevice,thePCSConnectionCardmustbehandled
withcaretoensurereliableoperation.Followtheseguidelinesinusing
andstoringthecard:
4
Do not apply adhesive labels to the card, as they may cause the card
to become jammed inside the card slot.
4
The card should fit easily into your PC slot. Forcing the card into a
slot may damage connector pins.
4
Protect the card from liquids, dust and excessive heat.
4
When not installed in your computer, store the card in a safe place.
4
When storing or transporting your notebook computer, remove the
PCS Connection Card.
4
Optimal signal strength is usually obtained when the antenna is
raised and pointed up at a 90 degree angle. Do not forcefully bend
the antenna past 180 degrees.
4
When removing your PCS Connection Card, always grip it by the
sides of the card rather than the top. Never insert or remove the card
while holding the antenna, this action will damage the card.
4
Do not use the PCS Connection Card, with a handheld computer; it is
only designed for notebook computers.
4
Only use with notebook computers running supported Windows
Operating Systems (Windows® 98SE, 2000, Me, XP).
4
If driving or operating a vehicle, do not handle or operate the PCS
Connection card. Doing so may distract the you from properly operating
the vehicle. In some states and provinces, operating communication
devices while in control of a vehicle is a criminal offense.
Section 1: PCS Connection Card Basics
10 1B: Getting Started
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Section 2
Installing the
PCS Connection Card
Section 2
Installing the PCS Connection Card 11
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Section 2A
Installation on Notebook PCs
In This Section
4
Overview
4
Notebook PC System Requirements
hissectionprovidesanoverviewoftheinstallationprocessofyour
T
PCSConnectionCardandincludesalistofsystemrequirements
necessaryforyourcardtooperateandfunctionproperly.(Detailed
installationinstructionsareoutlinedinSection2B)
Section 2: Installing the PCS Connection Card
12 2A: Installation on Notebook PCs
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Overview
Note: RefertoStartHere Guide forcomprehensive instructions on
installingthe PCSConnectionManagerSoftware andCardActivation.
CAUTION: Do not insert the PCS Connection Card into the slot until
prompted to do so by the PCS Connection Manager Software program.
BeforeyoubeginusingyourPCSConnectionCard,therearefour
necessarystepsyoumusttaketoensureproperinstallation.This
sectionoutlinesthesefourstepsindetail:
1. InstallthePCSConnectionManagerSoftware,locatedonthe
installationCD,ontoyourNotebookPC.
2. Whenprompted,insertthePCSConnectionCadintoyour
computer’sPCCardslot(Sprintlabelfacingupwards).Windows
willdetectthecardandautomaticallyinstallthenecessarycard
drivers.
Tip: A driver is software that forms the interface between a device (such
as the PCS Connection Card)and the operating system on your PC (such
as Windows Me).
3
ThePCSConnectionManagershouldalreadyberunning.Ifnot,
launchtheapplication.
4. Ifyourcardhasnotbeenpreviouslyactivated,TheActivation
Wizardwillautomaticallylaunchandguideyouthroughthe
process.
Section 2: Installing the PCS Connection Card
2A: Installation on Notebook PCs 13
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SystemRequirements
ThePCSConnectionCardissupportedonthefollowingoperating
systems:
Windows® 98SE
4
Windows® Me
4
Windows® 2000
4
Windows® XP
4
ToinstallandrunthePCSConnectionCardandaccompanying
PCSConnectionManagerSoftware,theseminimumsystemresources
arerequired:
4
CardSlots:
DiskDrive:
Memory:
TypeIIPCCardslot(Cardbus)
CD-ROM
4
4
4
4
32MB
DiskSpace:
Browser:
20MB
InternetExplorer6.0orlater
Note: Windows InternetExplorerversion6.0orlateris requiredforthe
activationstage.YoucandownloadandinstallInternetExplorerfrom
www.microsoft.com/windows/ie/default.asporyouwillbe promptedto
installitfromthe PCSConnectionCardCD-ROMduringthe CardActivation
andProvisioningprocess beginningonpage 26.
Note: Windows 98SE:Youmayneedthe originalMicrosoftWindows 98SE
installationCD.
SpecialNote forWindows 98SEand2000:Tofunctionproperly, the PCS
ConnectionCard's IOTAprotocolrequires supportforhigh-security128-bit
encryption. Ifthe installerdoes notdetecthigh-securitysupportonyour
system, a pop-upwindowwillappearinstructingyoutoupdate your
InternetExplorertoversion6(Windows 98SE)orupdate yourWindows
2000tosupport128-bitsecurity(Windows 2000). Followthe onscreen
instructions toupdate yoursystem.
Section 2: Installing the PCS Connection Card
14 2A: Installation on Notebook PCs
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Section 2B
InstallingYourPCSConnection
SM
Manager Software andCard
NotebookPCs (Windows 98SE,Me,2000andXP)
ThesetupprocessforinstallingandusingyourPCSConnectionCard
variesdependingonwhatoperatingsystemyouarerunning.
In This Section
TheInstallationProcesshasthreestages:
Part1: Software Installation -InstallthePCSConnectionManagerSM
4
Software.
4
Part2: DriverInstallation -InstallthePCSConnectionCarddrivers.
4
Part3: ActivatingandProvisioningYourPCSConnectionCard-
ActivateyouraccountandconfigurethePCSConnectionCardtouse
youraccount.
Thissectionguidesyouthroughthestepsnecessarytoinstallyour
PCSConnectionCardandmakeitoperationalonanotebookPC.
Beforebeginningtheinstallationprocess,itisrecommendedthatyou
quitallopenapplications.
CAUTION: DonotinsertyourPCSConnectionCarduntilyouhave
installedthe PCSConnectionManagerSM Software ontoyourPC.
Note: Windows 2000andWindows XP:Youwillneedadministrative
privileges toinstallthe software anddrivers.
Note: Windows 98SE: Ensure that Windows Dial-Up Networking and
TCP/IP protocol are installed.
Section 2: Installing the PCS Connection Card
2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card 15
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Part 1: Software Installation
Part1: Software Installation
1. InserttheinstallationCDintoyourCD-ROMdrive.
2. TheSetupprogramshouldlaunchautomatically.IftheSetupprogram
doesnotlaunch,selectStart>Run andenterd:\Launch.exe,whered
isyourCD-ROMdriveletter;otherwisereplace"d"withtheletterthat
indicatesyourCD-ROMdrive.
3. Windows 2000andXPonly: Duringinstallation,Windows2000and
XPmaydisplayoneormore“SignatureNotFound”warnings. Click
OKtoproceedwhentheyappear.
Windows 2000
Windows XP
Section 2: Installing the PCS Connection Card
16 2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card
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Part 1: Software Installation
4. PleasereadtheLicensingAgreementandclickYes toagreetothe
terms.
5. SelectthecheckboxPCSConnectionCardbyAirPrime.ClickNext
tocontinue.
6. ClickNext toinstallthesoftwaretothedefaultfolder. Youmaychoose
toinstalltoadifferentfolderbyclickingtheChoose button.
Section 2: Installing the PCS Connection Card
2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card 17
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Part 1: Software Installation
7. Windows 2000andXPonly: Pleasedisregardthe“DigitalSignature
NotFound”warningandclickYes orContinue Anyway toproceed
withinstallation.
Windows 2000
Windows XP
8. ClickFinish orReboottocompletetheinstallation.
Windows 98SE, 2000, andXP
Windows Me
Note: IfrunningWindows 2000, ME, XP: SkiptoStep12onpage 19.
9. Windows 98SEonly: TheWindows98SecondEditionQ242004
updatewillbeinstalled.ClickYes tocontinue.
Section 2: Installing the PCS Connection Card
18 2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card
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Part 1: Software Installation
10. Windows 98SEonly: PleasereadtheLicensingAgreementandclick
Yes toagreetotheterms.
11. Windows 98SEonly: Youmustrestartyourcomputerbeforethenew
settingswilltakeeffect. ClickYes torestartyourcomputer.
Note: The followingwindowdisplaywillappearforWindows 2000andXP,
whereas the same windowdisplaywillappearforWindows 98andMe after
yourcomputerrestarts.
12. ClickOKtoproceed.
13. ThePCSConnectionManagerwilllaunch.
Section 2: Installing the PCS Connection Card
2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card 19
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Part 1: Software Installation
Part2: DriverInstallation
1. InsertthePCSConnection Cardintoyourcomputer’sPCCardslot
(Sprintlabelfacingup). Thenraisetheantennasothatitisfully
extendedandpointedupata90degreeangle. Useinanyother
configurationmayexceedFCCRFExposurelimits.
Note: RefertoSection2Dforcomplete instructions onInsertingand
Removingthe PCSConnectionCard, beginningonpage 30.
WARNING: Once the cardis inserted,donotphysicallyremove the
PCSConnectionCarduntilyouhave completedthe Removingthe
PCSConnectionCardprocess describedonpage 30. Removingthe card
improperlymaycause a fatalerrortoyourPC.
2. YouroperatingsystemwilldeterminewhichDriverInstallation
instructionsyouwillfollow:
4
Option1: HardwareDetectionforWindows2000andMe(page21)
4
Option2:HardwareDetectionforWindows98SE(page22)
4
Option3:HardwareDetectionforWindowsXP(page24)
Section 2: Installing the PCS Connection Card
20 2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card
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Part 1: Driver Installation
Option1: Hardware DetectionforWindows 2000and
Windows Me
1. AfterinsertingyourPCSConnectionCardintothePCCardslot,youwill
seeaseriesofhardwaredetectionnotices.
2. Windows 2000only: Pleasedisregardthe“DigitalSignatureNot
Found”warningandclickYes toproceedwithinstallation.
3. Afterthesoftwareanddriverinstallationsarecomplete,thesoftware
willdetectthecharacteristicsofthecard.IfyourPCSConnectionCard
hasnotbeenactivated,theActivation Wizardwillautomatically
launchandguideyouthroughtheactivationprocess.GotoPart3:
ActivatingandProvisioningYourPCSConnectionCard, starting
onpage26.
Section 2: Installing the PCS Connection Card
2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card 21
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Part 2: Driver Installation
Option2: Hardware DetectionforWindows 98SE
1. AfterinsertingyourPCSConnectionCardintothePCCardslot,youwill
seeaseriesofhardwaredetectionnotices.
2. SomedriversmaybeneededfromtheoriginalMicrosoftWindows98SE
installationCD. Ifso,thefollowingscreenwillappear. Removeyour
PCSConnectionCardInstallationCD. InsertyourMicrosoftWindows
98SEinstallationCD. ClickOK toproceed.
3. TheMicrosoftWelcomescreenmayappear. ClickX attherightcorner
tocontinue.
Section 2: Installing the PCS Connection Card
22 2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card
Download from Www.Somanuals.com. All Manuals Search And Download.
Part 1: Driver Installation
4. YouwillseeaNew Hardware Found detectionnotice. ClickOK to
proceed.
5. Afterthesoftwareanddriverinstallationsarecomplete,thesoftware
willdetectthecharacteristicsofthecard.IfyourPCSConnectionCard
hasnotbeenactivated,theActivation Wizardwillautomatically
launchandguideyouthroughtheactivationprocess.GotoPart3:
ActivatingandProvisioningYourPCSConnectionCard,
beginningonpage26.
Section 2: Installing the PCS Connection Card
2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card 23
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Part 2: Driver Installation
Option3: Hardware DetectionforWindows XP
1. AfterinsertingyourPCSConnectionCardintothePCCardslot,the
FoundNew Hardware Wizardwilllaunch. SelecttheInstallthe
software automatically(recommended)button. ClickNext to
continue.
2. Pleasedisregardthe“Windowslogo”warningandclickContinue
Anyway toproceedwithinstallation.
3. ClickFinish tocompletetheinstallation.
Section 2: Installing the PCS Connection Card
24 2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card
Download from Www.Somanuals.com. All Manuals Search And Download.
Part 1: Driver Installation
4. Steps1-3willrepeatthreetimes.
Note: Windows XPonly:AFOUNDNEWHARDWAREWIZARDmayappear
askingtoselecta USBRootHub.
4.a. ClickNext tocontinue,acceptingthealreadyhighlighteddefault
USBRootHUB."
5. Afterthesoftwareanddriverinstallationsarecomplete,thesoftware
willdetectthechracteristicsofthecard.IfyourPCSConnectionCard
hasnotbeenactivated,theActivation Wizardwillautomatically
launchandguideyouthroughtheactivationprocess.GotoPart3:
ActivatingandProvisioningYourPCSConnectionCard,
beginningonpage26.
Section 2: Installing the PCS Connection Card
2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card 25
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Part 2: Driver Installation
Part3: ActivatingandProvisioningYourPCSConnectionCard
ThefinalsteptomakingyourPCSConnectionCardoperationalis
configuringittouseyouraccount.
Tip: For an overview of account activation and configuration, see
“Activating and Using PCS Service” on page 9.
Ifyoupurchasedapre-activatedPCSConnectionCardthisstepisnot
necessary.Oncetheapplicationsoftwareanddriverareinstalled,thecard
isreadyforuse.
Otherwise,youmustusetheSprintActivationWizardtoactivateand
configureyouraccount.ActivationinvolvesphoningPCSCustomer
ServiceSolutions,exchanginginformationandenteringyouraccount
informationintotheappropriatefieldsinthewizard.
ToactivateanaccountandconfigureyourPCS Connection Card:
1. PleasetelephonePCSCustomerServiceSolutionsat1-866-581-9266
tosetupyourPCSwirelessnetworkaccount.
Youshouldhavethefollowinginformationavailable:
©
Your billing address
©
Your Social Security or Tax ID number
©
Your driver’s license number
©
Your PCS Connection Card’s ESN (electronic serial number)
The ESN is printed on the card’s label and can also be displayed
during the installation process.
©
A pen and paper to write down your account information
InformyourPCSCustomerSolutionsSpecialistthatyouareactivatinga
PCSConnectionCard(PC3200).Duringthiscall,PCSCustomerService
Solutionswillhelpyouchooseaserviceplanandguideyouthroughthe
activationprocess.
Section 2: Installing the PCS Connection Card
26 2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card
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Part 3: Activating and Provisioning Your PCS Connection Card
2. IfyourPCSConnectionCardhasnotbeenactivated,theActivation
Wizardwillautomaticallylaunchandguideyouthroughthe
activationprocess.
Note: Ifyouclose the activationwizardbefore finishingthe CardActivation
andProvisioningprocess, the ActivationWizardcanbe foundat
Menu/ActivationWizardfromwithinthe PCSConnectionManager.
3. TheCustomerSolutionsrepresentativewillgiveyouanActivation
Code. Enterthiscodeinthespaceprovided. ClickNext tocontinue.
Section 2: Installing the PCS Connection Card
2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card 27
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Part 3: Activating and Provisioning Your PCS Connection Card
4. TheCustomerSolutionsrepresentativewillgiveyouaPhonenumber
andaMSIDCode. Enterthosenumbersinthespacesprovided. Click
Next tocontinue.
Note: Ifyoudonotreceive a MSID(IMSI_S)Code, leave the fieldblank.
5. Yourphonenumberwillbedisplayedatthebottomoftheactivation
window. ClickYes iftheinformationiscorrect.
Note: The numbers showninthe windowdisplaybeloware differentfrom
whatyouwillsee.
6. Youhavenowsuccessfullycompletedtheactivationprocess.Click
Finish toexittheSprintActivationWizard.
Section 2: Installing the PCS Connection Card
28 2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card
Download from Www.Somanuals.com. All Manuals Search And Download.
Part 3: Activating and Provisioning Your PCS Connection Card
Note: IfWindows InternetExplorerversion6.0orlateris notinstalledon
yourPC,youmaybe promptedtoinstallitfromthe PCSConnectionCard
CD-ROMduringthe CardActivationandProvisioningstage.Once Windows
InternetExplorerversion6.0is installed,yourcomputerwillrestartandthe
PCSConnectionManagerSoftware willcontinue the Provisioningprocess.
7. Provisioningwillstartimmediatelyafteractivationandmaytake
severalminutes.
8. ClickGo toConnect.
Note: Section 3A: The PCS Connection Manager beginning on page 36
explains how to use the PCS Connection Manager Software to manage
and monitor your connections.
Section 2: Installing the PCS Connection Card
2B: Installing Your PCS Connection Manager Softw are and PCS Connection Card 29
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Part 3: Activating and Provisioning Your PCS Connection Card
Section 2C
Inserting & Removing the
PCS Connection Card
In This Section
4
Inserting the PCS Connection Card
4
Removing the PCS Connection
4
Exiting the PCS Connection Manager
ThissectionexplainsthestepsnecessarytoinsertandremovethePCS
T
ConnectionCardproperly.Removingthecardimproperlymaycausea
fatalerrortoyourPC.
Section 2: Installing the PCS Connection Card
30 2C: Inserting and Rem oving the PCS Connection Card
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InsertingandRemovingthePCSConnectionCard
Inserting the PCS Connection Card
BeforeyouinsertthePCSConnection Card,youmustfirstinstallthePCS
ConnectionManagerSoftwareasdiscussedearlierinthischapter.Once
youhavecompletedthesoftwareinstallationprocedure,youmayinsert
yourcardintoyourcomputer’sPCCardslot.TheSprintlabelshouldbe
facingupandthe68-pinconnector,locatedattheendofthecard,should
beinserteddirectlyintothecomputer’sPCCardslot.
Note: The PCS Connection Card should fit snugly, but you should be able
to insert or remove it easily from your computer’s PC Card slot.
InsertthePCSConnectionCardintoyourcomputer’sPCCardslot(A)
withtheSprintlabelfacingup.Thenraisetheantennasothatitisfully
extendedandpointedupata90degreeangle(B).Useinanyother
configurationmayexceedFCCRFExposurelimits.
A
B
WARNING: Once the card is inserted,do not physically remove the
PCS Connection Card until you have completed the Unplug/Eject
process described on page 32. Removing the card improperly may
cause a fatal error to your PC.
Whenyouinsertthecard,thefollowingshouldoccur:
4
If sound effects are enabled, the computer beeps.
4
The PC Card icon appears in the status area (unless the feature has
been disabled).
4
The PCS Connection Manager Software launches (unless the
auto-launch feature has been disabled).
Thecardispoweredassoonasyouinsertit.
Section 2: Installing the PCS Connection Card
2C: Inserting and Rem oving the PCS Connection Card 31
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Removing Power From The PC Card
WhenthePCSConnectionCardisconnectedtothecomputerithaspower
andistryingtocommunicatewiththenetwork. Toremovepower,the
cardmustbeejectedfromthePCCardslot.
Removing the PCS Connection Card
Toremovethecard:
1. ClosethePCSConnectionManagerifitisopen.
2. RightClickontheSystemTrayicon
3. SelectExit
4. AfterthePCSConnectionManagerhasexited, gotothetaskbarand
doubleclickontheUnplugandEjectHardware icon.
2000&Me
XP
98SE
Note: The windowdisplayinsteps 5and6maydifferacross Operating
Systems.
5. Select AirPrime USBOpenHostController. ClickStop.
Section 2: Installing the PCS Connection Card
32 2C: Inserting and Rem oving the PCS Connection Card
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6. ClickOK,thenremovethePCSConnectionCard. Itisnowsafetoejectthecard.
7.WhenremovingyourPCSConnectionCard,alwaysgripitbythesidesof
thecardratherthanthetop.Pullingontheantennawilldamagethe
card.Ifavailable,usetheCardEjectortoolonyourlaptop.
Correct
When inserting or removing your
PCS Connection Card, grip the card
by both of its sides.
Incorrect
Do not handle or remove the
PCS Connection Card by pulling
on the antenna.
Section 2: Installing the PCS Connection Card
2C: Inserting and Rem oving the PCS Connection Card 33
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Section 3
Using the
PCS Connection Card
Section 3:
34 Using the PCS Connection Card
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Section 3A
SM
The PCS Connection Manager
In This Section
4
4
4
4
The PCS Connection Manager
The PCS Connection Manager Window
Accessing Links
Windows Main Interface
hischapteroutlinesthePCSConnectionManagerinterfaceforyour
T
notebookPC,includingthecomponentsofthemainwindow,button
usage,taskbariconsandmore.Onceyou’vemasteredthebasicshere,you’ll
TM
bereadytobeginusingyourPCSConnectionCard .
Section 3: Using the PCS Connection Card
3A: The PCS Connection Manager 35
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The PCSConnectionManager
PCSConnectionManagerSoftwareallowsyoutomanageandmonitor
theconnectionbetweenyourPCSConnectionCardandtheCDMA
network.UsethePCSConnection Managerto:
4
Determine your signal strength, PCS Vision availability and other
network parameters
4
Initiate data calls
4
View call statistics and Web messages
4
Enable and disable features such as Always on Top (which allows
you to set the card software to display in front of other application
windows)
4
Set options related to Web messages and sounds played
YoumustrunthePCSConnection ManagerSoftwareanytimeyouusethe
PCSConnectionCard.
Startingthe PCSConnection ManagerSoftware
YoucanlaunchthePCSConnection ManagerSoftwareby:
4
Doubling clicking the PCS Connection Manager icon, located
on your desktop.
– or –
4
Selecting Start > Programs > Sprint > PCS Connection Manager
DependingonyoursettingsintheOptionswindow,thesoftwarelaunches
automaticallyanytimeyouinsertthePCS Connection Card.
Onceyoumakeaconnectioninthecardsoftware,youcanlaunch
whicheverapplicationyouwanttouse(suchasyourWebbrowseror
emailapplication).
Usetheclosebuttoninthelowerrightcorneroftheinterfacetoexit.
Note: The PCSConnectionManagerSoftware willattempttoregisterand
connecttothe networkusingthe informationprovidedinthe default
connectionprofile.Aconnectionprofile identifies yourcardtothe service
providerandallows youtoaccess yournetworkaccount.
Section 3: Using the PCS Connection Card
36 3A: The PCS Connection Manager
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The PCSConnection ManagerWindow
ThePCSConnectionManagerfeaturesitsownCustomMainInterface
(CMI)window.Itincludesthefollowingcomponents:
4
A Menu button in the lower left corner
4
Minimize and Close buttons in the lower right corner
4
A message area (the upper left portion of the display)
4
An indicator area (to the immediate right of the message area)
4
A button (“GO”) used to establish/cancel a connection
(The WMI view, an alternative interface, is described on page 44)
Establish/cancel
a connection
button
Message Area
IndicatorArea
Close
button
Menu
button
Minimize
button
About the Interface
Thefollowingapplicationfunctionsareavailablewithinthemain
windowofthePCSConnection Manager:
4
Close: Closes the interface
4
Minimize: minimizes the interface
4
Go: Initiates a connection
4
Stop: Ends or cancels a connection
4
Menu: Provides access to tools and options settings
4
Message Area: Displays “Connect your phone or card,” “Ready to
Connect,” “Connected” or “Connecting” states
4
4
Indicator Area: The Indicator area displays icons that notify you when
you receive messages and indicate whether certain options and features
are enabled
Signal Strength: Visual indicator of signal strength
Section 3: Using the PCS Connection Card
3A: The PCS Connection Manager 37
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Secondary Menu Options
ClickingtheMenubutton,locatedinthelowerleftcorneroftheinterface,
providesaccesstothePCSConnection Managersecondarymenu.
Note: For a full explanation of each of the submenu links, go to Section
3B: Menu Options, beginning on page 45.
Section 3: Using the PCS Connection Card
38 3A: The PCS Connection Manager
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The Minimize andClose Buttons
TheMinimizebuttonclosesthewindowbutleavestheprogramrunning.
Whentheprogramisminimized,itsiconinthestatusareacanbeusedto
determinethecardstatus.(Seepage 43).
Onceminimized,youcanredisplaytheprogrambydoubleclickingthe
desktopshortcutorlaunchingthecardsoftwarefromtheStart menu.
(Seepage36.)Youcanalsoclicktheiconinthestatusarea.(Theiconsare
showninthesection"TaskbarIcons"onpage 43.)
TheClosebuttonisusedtoexitthecardsoftware.
ConnectionStatus
ThePCSConnection Managerinterfaceprovidesinformationaboutyour
currentconnectionstatus.
Connectyourphone orcard
IfthePCSConnectionManagerfailstodetectaPCSConnection Card,the
message“Connectyourphoneorcard”willcontinuetodisplay.
Note: In this state, the GO button is unavailable to indicate it cannot
be engaged. The signal strength and image compression icons also
are not visible.
Section 3: Using the PCS Connection Card
3A: The PCS Connection Manager 39
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Ready to Connect
TheReadystateisthedefaultstatewhenthePCSConnectionCardis
connected.ItsignifiesthatthePCSConnectionManagerSoftwareisready
toconnecttothenetwork.TheGO buttonisnowenabledandthesignal
strength icon
isvisible.
ClickGO toinitiateaconnection.
IfaDial-upNetworkingConnectionisalsoavailable,theGO submenu
displays.TheGO submenulistsallavailableconnectionsgroupedby
connectiontypeandinalphabeticalorder.Theconnectiontype
(PCSVisionorDial-upNetworking)appearsontheleftwiththe
connectionnametoitsright.Duplicateconnectionsappearonlyonce.
Connecting
InthisstatethePCSConnectionManagerisattemptingtomakea
connection.Thesignalstrengthiconisvisible,howevertheGO button
changestoStop.
IfyouattempttoestablishaPCSVisionconnectionthatrequiresa
passwordoraDial-upNetworkingConnectionrequiringaremotelogin
andpassword,adialogboxwillappear.Entertherelevantinformation
andclickOK tocontinuetheconnectionprocess.
Tocanceltheconnection,clickStop.
Section 3: Using the PCS Connection Card
40 3A: The PCS Connection Manager
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Connected
Oncetheconnectionisestablished,thesignalstrengthiconisreplacedby
atransferring/receivingicon
transferreddata.
whichdisplaystheamountof
Forothermessages,see“TroubleshootingTips”on page56.
Section 3: Using the PCS Connection Card
3A: The PCS Connection Manager 41
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IndicatorArea
Theindicatorareadisplaysiconsthathelpyoukeeptrackofyoursignal
strength,notifyyouwhenyoureceivemessagesandindicatewhether
certainoptionsorfeaturesareenabled.
Icon
Meaning
TheSignalStrengthindicatorusesbarstoshowthestrengthofthe
radiosignal.Thenumberofbarsincreases(uptoamaximumoffour)
asthesignalstrengthincreases.
Note: This icon is displayed only when data services are
available.
Whennobarsareshown,noconnectionispossibleforoneofthe
followingreasons:
4
Noantennaisattached.
4
YouareoutsidetheenhancedSprintNationwidePCSNetwork
servicearea.
4
Thesignalstrengthistooweak.
4
AnetworkoraccountproblemispreventingthePCSConnection
Cardfromobtainingservice.
Onceaconnectionisestablished,thisiconisreplacedbythe
Transmit/Receiveicon(seepage41).
4
Thetransfer/receiveiconletsyouknowthataPCSVisiondata
connectionisactive.
Section 3: Using the PCS Connection Card
42 3A: The PCS Connection Manager
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The GOButton
TheGObuttonisusedtoestablishandcancelaconnection.Thetexton
thebuttonchangesduringdifferentconnectionstages.
©
GO – Ready to establish a connection. Click the button to start a
connection (if only one is defined) or to display a list from which
you can select a connection (if more than one connection is
defined).
©
Stop – A connection is being established or is already established.
Click the button to cancel or disconnect.
TaskbarIcons
ThePCSConnection Managerdisplaysaniconinthestatusarea(inthe
lowerleftportionofthedisplayscreenonnotebookPCs).Thestatusarea
iconindicatesyourconnectionstatus.
Icon
Meaning
Connecting-PCSConnectionCardandreadyforconnectionor
currentlymakingaconnection.
Connected-ConnectionestablishedtoEnhancedPCSNetworkand
datatransferinprocess.
Dormant-Connectionestablishedbutnodatatransfertakingplace.
Disconnected-PCSConnectionManagerrunning,butnoconnection
inprogress.
Error-PCSConnectionManagerhasencounteredahardwarefailure
inyourcomputer’smodemorothererrorwhileattemptingtoconnect.
TheConnectedandConnectingversionsoftheiconanimatetoindicate
networkactivitywhiletheError, DisconnectedandDormantversionsof
thesystemtrayiconremainstatic.
Section 3: Using the PCS Connection Card
3A: The PCS Connection Manager 43
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AccessingLinks
Foryourconvenience,SprintincorporateslinkstoselectPCSProducts
andServiceswithinthePCSConnectionManagermenu.Toaccessthese
links:
1. ClickMenu onthePCSConnectionManagerinterface.
2. SelectLinks fromthesubmenu.
Note: The PCS Connection Manager interface Links menu does not allow
you to add/remove links. Continue to manage direct links to your favorite
Web sites through your Web browser.
Windows MainInterface
ThePCSConnectionManagerhasanalternativeviewinsteadofthe
CustomMainInterface(CMI)windowshownonpage37. Itiscalledthe
WindowsMainInterface(WMI)windowandprovidesthesamefunction
astheCMI(itjustlooksdifferent).
4
A Menu in the top left corner
4
Minimize and Close buttons in the top right corner
4
A message area (the bottom portion of the display)
4
An indicator area (below the message area)
4
A button (“GO”) used to establish/cancel a connection
Minimize button
Close button
Menu
Message Area
Establish/cancel
a connection
IndicatorArea
Note: For a full explanation of each of the submenu links, go to Section
3B: Menu Options, beginning on page 45.
Section 3: Using the PCS Connection Card
44 3A: The PCS Connection Manager
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Section 3B
Menu Options
In This Section
4
Overview and Description of Menu Items
Other Features
4
hischapterprovidesanoverviewandbriefdescriptionofeachmenu
TM
T
optionyoumayencounterwhileusingyourPCSConnectionCard and
PCSConnection ManagerSM Software.
Section 3: Using the PCS Connection Card
3B: Menu Options 45
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Overview ofMenuItems
ClickingtheMenubutton,locatedatthelowerleftoftheinterface,
launchesthePCSVisionInterfacesecondarymenu.
MenuItem
Description
Go(Connect)
TheGO(Connect)optionallowsyoutoestablisha
connection.Onceaconnectionisestablished,theGO
(Connect)buttonwillbereplacedbytheoption
Disconnect.SelectDisconnectwhenyouarereadyto
terminatethesession.
Section 3: Using the PCS Connection Card
46 3B: Menu Options
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AlertLog
Providesarecordofallalertsthathavebeenreceived
whileestablishingandmaintainingConnections. You
canusetheAlertLogtohelpisolateandresolve
connectionissues. TheAlertLogdisplaysatablewith
fourcolumns:Date/Time,Alert,Connectionand
NumberDialed.TheDate/Timebuttonsortsin
descendingorderthefirsttimeitisclickedwhileeach
oftheotherbuttonssortinascendingorderbydefault.
Youcanselectentriesbyusingthearrowkeysonyour
keyboardorthemouse.Selectedentriesare
highlighted.Bydefault,noentryisselected.Todelete
allentries,selectClearLogfromtheEditmenu.
ConnectionHistory Providesyouwithadetailedrecordofconnections
establishedusingyourPCSConnectionCard.Since
ConnectionHistoryallowsyoutosortrecordsby
connectionname,youcaneasilydistinguishbetween
personalandbusinessusage.
Section 3: Using the PCS Connection Card
3B: Menu Options 47
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Device Info
&Diagnostics
HelpsidentifyproblemsconnectingtotheEnhanced
PCSNetworkNetworkandprovideskeyinformation
aboutyourPCSConnectionCardstatusand
configuration.
Section 3: Using the PCS Connection Card
48 3B: Menu Options
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ActivationWizard Theprimaryfunctionofthisscreenistoprovide
instructionstoactivateyourcard.
SoftwareUpdates Selectthecheckboxtocheckforsoftwarerelease
updatesonamonthlybasis. Youcanalsocheckany
timebyselectingtheCheckNow button.
Links
Foryourconvenience,PCSConnectionManager
incorporateslinkstoPCSproductsandserviceswithin
thePCSVisionInterfacemenu. ThePCSVision
InterfaceLinksmenudoesnotallowyouto
add/removelinks. Continuetomanagedirectlinksto
yourfavoritewebsitesthroughyourwebbrowser.
Section 3: Using the PCS Connection Card
3B: Menu Options 49
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Help
ByclickingonHelp,adocumentwilllaunch
providingmoredetailedinformationonthePCS
ConnectionManager.Ifyouarelookingforadditional
informationonasubject,youcanfinditherewithin
thecontents,indexorsearchtabs.
AboutPCS
Connection
Manager
Providesinformationabouttheversionyouareusing.
Settings
Containsthreetabs: Interface,Logs,andAdvanced.
Interface: Selectaninterfacestyle.
PCSVisionInterface/ConnectionManager(CMI)
4
-or-
4
Standard Windows Interface (WMI)
Section 3: Using the PCS Connection Card
50 3B: Menu Options
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ChooseoptionalInterfacebehavior:
4
Buttonclick-anaudibleclickcorrespondstoeach
mouseclick.
4
4
Window always on top - PCS Vision Interface
window remains in the foreground irregardless of
what applications are open.
Show Welcome screen - The Welcome screen
appears each time PCS Connection Manager is
launched.
Advanced:
4
SelecttheTroubleshootingcheckboxifyouwant
PCSConnectionManagertoperformapre-callcheck
eachtimeyouinitiateaconnection.
4
SelecttheSoftwareUpdatescheckboxifyouwantto
automaticallycheckforupgradestothePCS
ConnectionManagersoftware.
ByselectingtheCheckforupdatesoncepermonth
option,youwillreceiveadialogboxanytimeupdates
orenhancementsaremadetothePCSConnection
Managersoftware. TheSoftwareUpdateprogress
gaugeprovidesastatusofthefiledownloadprogress.
Thiswindowclosesoncetheupdateiscompleteand
returnsyoutotheSettingsdialogbox.
Section 3: Using the PCS Connection Card
3B: Menu Options 51
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Logs:
4
SelecttheKeepConnectionHistorycheckboxto
createatrackinglogofyourPCSVision
Connections.
4
4
4
IfactivatingKeepConnectionHistory,inputthe
numberofConnectionsandAlertsyouwanttostore.
SelectanExportSeparatorfromthedrop-downlist
tohelpformatyourlogswhensavedtodisk.
ClickOK tosavechangesandclosetheSettings
dialogbox.
Section 3: Using the PCS Connection Card
52 3B: Menu Options
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OtherFeatures
Auto-Update
ThePCSConnectionManagerperiodicallychecksthePCSupdatedWeb
sitefornewfeatures.Thenewupdatesareautomatically downloadedover
theenhancedSprintNationwideNetworkandinstalleddirectlyontoyour
laptop.Theseautomaticupdatesinsure thePCSConnectionManager
softwareisalwaysup-to-datewiththelatestfeaturesandservicepacks.
Note: On Windows 2000 and XP, you must have Administrator Privileges
(Administrator or belong to Power Users Group) on your notebook to
download and install PCS Connection Manager updates. If a Restricted
User message appears, consult your System Administrator for
assistance with this feature.
Section 3: Using the PCS Connection Card
3B: Menu Options 53
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Auto-Update Process:
ClickNext>tocontinue.
ClickNext>tocontinue.
Update Installation:
ClickFinish.
Section 3: Using the PCS Connection Card
54 3B: Menu Options
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Message Reader
TheMessageReaderfeatureallowsyoutodisplayPCSShortMail
messagessentacrossthePCSCDMANetwork.
Incomingmessageswillbeautomaticallydisplayedonyourcomputer
screenwhentheyarrive.
ClickDelete andClose toclosewindow.
Section 3: Using the PCS Connection Card
3B: Menu Options 55
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Section 3C
Troubleshooting Tips
In This Section
4
Problem, Causes and Solutions
4
Uninstalling the PCS Connection ManagerSM Software
hissectionprovidesassistanceindiagnosingandsolvingmanycommon
TM
T
problemsyoumayexperiencewhileusingyourPCSConnectionCard
andPCSConnection ManagerSM SoftwarewithyournotebookPC.
Section 3: Using the PCS Connection Card
56 3C: Troubleshooting Tips
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Problem, Causes andSolutions
Whenproperlyinstalled,thePCSConnectionCardisahighlyreliable
product.Mostproblemsarecausedbyoneoftheseissues:
4
Thewrongdriverhasbeeninstalled.
4
Systemresourcesrequiredbythecardarebeingusedbyotherdevices.
4
Networkcoverageisnotavailable(eitherbecauseyouareoutsidetheSprint
NationwidePCSNetworkorbecauseofanaccountornetworkproblem).
Thissectiondescribeshowtodiagnoseandsolvetheseandother
problems.If,afterreadingthissection,youareunabletoresolvea
problem,pleasevisitwww.sprintpcs.com orcontactPCSCustomer
ServiceSolutionsat1-888-211-4PCS(4727).
Error:
“Cardnotresponding”
Solution:
ThismessagemayappearifyouinsertyourPCS
ConnectionCardandclickthePCSConnection
Managershortcuticonbeforeyourcomputerhas
detectedthecard.Click OK onthemessagewindow,
andwait15-30secondsbeforeclickingtheshortcut
icon.Ifthemessageappearsasecondtime,remove
andreinsertthecard,andwaituntilyourcomputer
"beeps"beforeclickingthePCSConnectionManager
shortcuticonagain.
Error:
“NoService”
Solution:
Ifthismessageisdisplayed,thereisnoservice
availableatthistime.Thenetworkmaybebusy,or
undergoingmaintenance.Tryconnectingtothe
networkatalatertime,ormovingtoanotherlocation
ifyouareoutsidetheenhancedSprintNationwidePCS
Network.
Error:
“CardNotFound”
Solution:
Thismessagemayindicatethatthedevicedrivershave
notbeeninstalled.Ifyouhavecompletedthe
installationprocedure,insertthecardintoyour
computer'sPCcardslot.Windowswillautomatically
detectandinstallthenecessarycarddrivers.
Section 3: Using the PCS Connection Card
3C: Troubleshooting Tips 57
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Problem,Causes andSolutions (con’t)
Error:
“Cardhasbeenremoved”
Solution:
Ifthismessageisdisplayed,verifythatthePCS
ConnectionCardiscorrectlyinsertedinyour
computer'sPCcardslot.
Error:
“Cardisalreadyinuse”
Solution:
Thismessageindicatesthecardportisbusy.Verify
whetheryour
PCSConnectionCardhasalreadyestablisheda
networkconnection,orifathird-partyapplicationis
currentlyusingtheserialports.
Error:
“Therewasnoanswer”
Solution:
Ifthismessageappears,thenetworkmaybebusy.Try
toconnectagainatalatertime.
Error:
“Thecardhasreportedanerror”
Solution:
Ifthismessageisdisplayed,rebootyourPCand
attempttoconnectasecondtime.Ifyouarestill
unabletoconnect,contactPCSCustomerService
Solutions.
Error:
“Connectyourphoneorcard...”
Solution:
IfyouhaveinstalledthePCSConnectionManager
softwareandinsertedthePCSConnectionCardwhile
yourlaptopisinadockingstation,thecardmaynot
connect.Youwillneedtore-runtheinstallation
softwarewithyourlaptopremovedfromthedocking
station.BesuretoproperlyremovethePCS
ConnectionCardfromthePCbeforeuninstallingand
re-installingthePCSConnectionManagersoftware.
Touninstallthesoftware,usetheAdd/Remove
ProgramsutilityinWindows.Then,re-installthePCS
ConnectionManagersoftware.
Section 3: Using the PCS Connection Card
58 3C: Troubleshooting Tips
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Error:
“AnErrorhasoccurred.Yourpreviousversionofthe
softwarewillnotbeupdated."
Solution:
IfthedownloadisinterruptedduringtheAuto-Update
processduetoeitheranetworkunavailabilityerrororif
youcancelthedownload,thePCSConnectionManager
mayencounteranerrorthenexttimethesoftwareupdate
isattempted. YouwillneedtoExitthePCSConnection
Manager(refertopagexxformoreinformation).Usethe
WindowsExplorerutilitytolocatethePCSConnection
ManagerDownloadsubfolder. ThisDownloadsubfolder
islocatedinthePCSConnectionManagerfolder,whichis
normallylocatedat: ProgramFiles>Sprint>PCS
ConnectionManager.Removethe"Download"subfolder
alongwithitscontents.Now,re-launchthePCS
ConnectionManagerbydoubleclickingthePCS
ConnectionManagershortcutondesktop.Then,ClickGo
toreconnecttothePCSNetwork,andretrythesoftwareupdate.
WARNING: The PCS Connection Manager will not work if you
upgrade to a different Operating System. You must uninstall the PCS
Connection Manager using the Add/Remove Programs Utility (see
page 61) prior to installing your new Operating System, then
reinstall the PCS Connection Manager.
Note: If you have an older version of the Sprint PCS Connection
Manager and are experiencing problems during installation, use the
Add/Remove Programs Utility (see page 64) and remove the older version
of the Sprint PCS Connection Manager. Once you have removed the
older version, re-install the current version of the Sprint PCS Connection
Manager that is located on the Installation CD.
Section 3: Using the PCS Connection Card
3C: Troubleshooting Tips 59
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ConnectionErrorDialogs
Fromtime-to-timeyoumayexperienceConnectionErrorsthatgenerate
MobileIPErrorMessages
Example of Error Code 67
FollowpromptandClickOK
Notethatthiserrorwilloccurwhenntetwork-provisioninginformation
doesnotmatchtheprofileonthePCSConnectionCard.
Iftheproblempersists,youmaybepromptedto"UpdateyourData
Profile.”
ClickUpdate Data Profile tocontinue.Asindicated,contactSprintif
thisproblempersists.
Section 3: Using the PCS Connection Card
60 3C: Troubleshooting Tips (Notebook PCs)
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Uninstallingthe PCSConnectionManager
Software
Uninstalling the PCS Connection ManagerSM Software
TouninstallthePCSConnectionManagerSoftwarebesuretousethe
Add/RemoveProgramsUtilitybuilt-intoyourWindowsOperatingSystem.
1.ExitfromthePCSConnectionManager. RefertoPage32 fordetailed
instructions.
2.Goto Start<ControlPanelandSelectAdd/Remove Programs
Onceselected,theWindowsAdd/RemoveProgramsUtilitywilllaunch. Be
suretheChangeorRemoveProgramsfeatureisselected(default). Select
thePCSConnectionManagersoftwarefromthelistandclickonthe
Change/Remove button:
Section 3: Using the PCS Connection Card
3C: Troubleshooting Tips (Notebook PCs) 61
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SelectRemove andclickNext>
Whenprompted,clickOKtoproceed.
Restartyourcomputertocompleteinstallation.
Section 3: Using the PCS Connection Card
62 3C: Troubleshooting Tips (Notebook PCs)
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Section 4
SM
PCS Vision
Section 4
PCS Vision 63
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Section 4A
SM
PCS Vision
In This Section
4
Messaging
4
Email
PCS Business ConnectionSM
PCS Vision FAQs
4
4
CS VisionSM bringsyouclarityyoucanseeandhear,withenhanced,
P
always-onmobilemultimediacapabilitieslikeemail,Internetbrowsing
andPCSBusinessConnectionSM thatareeasytolearnanduse.Thisrich,
colorfulgraphicexperiencewillbevisuallycomparabletoyourhomeor
officecomputer.It'sarevolutionarywaytolookatwireless.
Section 4: PCS Vision
64 4A: PCS Vision
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Messaging
Nowyoucansendandreceiveemailandinstantmessages,aswellaschat
onselectPCSConnectionCards.Withchat,youcanhaveaconversation
withouttalking.JoininaWeb-basedchatroomtoexchangeinformation
onaspecifictopicorreadconversationsthatothershaveposted–even
launchaone-on-onechatforamorein-depthconversation.
PCSMessages
TheseappearonyourscreenasPage/Text andincludenumericmessages
andPCSMessages.
SigningUpforWebUpdates
WithWebUpdates,youcanhavenewsandinformationsentdirectlyto
yourPCSConnection Cardatthetimesyouchoose.
ToselecttheinformationyouwantsenttoyourPCSConnectionCard:
1. LogontotheInternet.
2. Gotothesitefromwhichyouwanttoreceiveinformation.Afewofthe
®
®
sitesyoucanvisitareAmericaOnline®,Yahoo!®,MSN andeBay .
(Thelocationwhereyourequestupdateswithineachsitewillvary.)
3. Whereindicatedonthesite,inputyourPCSConnectionCard’s
10-digitPCSPhoneNumberfollowedby“@messaging.sprintpcs.com.”
Uponcompletingtheregistrationprocess,youshouldbeginreceiving
updatestoyourPCSConnectionCardasrequested.
Section 4: PCS Vision
4A: PCS Vision 65
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Email
UsingPCSEmail
WithPCSEmail,youcansetupanaccountatnoadditionalchargeand
performmanyofthetypicalemailfunctionsfromyourPCSConnection
Cardthatyoucanfromyourdesktopcomputer.
YoucanmanageyourPCSEmailAccountfromyour computerat
www.sprintpcs.com.Youcanalsoaccessotherselectemailproviders
fromtheWeb.
AccessingPCSEmailMessages
ToaccessPCSEmailMessages:
1. FromtheWebhomepage,selecttheMessaging folder.
2. SelectE-mail.Ifyou’reafirst-timeuser,promptswillhelpyousetup
youremailaccountbyestablishingausernameandpassword.
3. Toviewyourmessages,selectInbox.
4. Selectthemessageyouwishtoread.
5. Onceyou’vereadamessage,usethequickactionsattheendofeach
message(Erase,Reply,ReplyAll orNextMessage)orselectMenu
forafulllistofoptions.
ComposingPCSEmailMessages
TocomposeaPCS EmailMessage:
1. FromtheWebhomepage,selecttheMessaging folder.
2. SelectE-mail.
3. SelectCompose.
4. SelectAddName toentertheaddressofthepersontowhomyou’re
sendingamessage.
5. SelectNext toenterthesubjectofyouremailandyourspecific
message.
6. SelectSend whenyourmessageisreadytobedelivered.
Section 4: PCS Vision
66 4A: PCS Vision
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SM
PCSBusiness Connection
PersonalEdition
PCSBusinessConnectionSM PersonalEditionisdesignedtooffersecure
wirelessaccesstobothMicrosoftOutlookandLotusNotes.
PCSBusinessConnectionPersonalEditiondeliversthe
followingfeatures:
4
Business emailaccess: Read,replyto,forward,deleteandcompose
yourcompanyemail.
4
Companydirectoryandcontacts: Search,view,call,andemail
contactsfromyourcompany'sdirectory.Doallthisandadd/edit
yourpersonalcontacts.
4
Workcalendar: Acceptandrejectmeetings,viewdailysummaries
anddetails,navigatetovariousdates.
4
Files/informationonyourPC: Browsefolders,downloadand
viewdocumentsfromanydeviceusingaPCbrowseror
InternetExplorer.
TousePCSBusinessConnectionPersonalEdition,installBusiness
ConnectionPersonalEditionsoftwareonyourworkPC.Thisallowsdata
tobesecurelyretrievedinreal-timebyyourwirelessdevicewhen
connectedtotheSprintNationwidePCSNetwork.Thereisamonthly
chargeforPCSBusinessConnection,andusagechargeswillalsoapply.
WhenyourworkPCisn'ton,youcanshareconnectionswithyour
co-workerssothatyoualwayshaveaccesstoyouremail,calendarand
contacts.Yourdataremainssecurebehindthecorporatefirewallandany
changesyoumakeonyourwirelessdeviceareinstantlyupdatedonyour
corporateserverwithouttheneedtosynchronize.
AdditionalBusinessConnectionsolutionsareavailabletoyourcompany.
Formoredetails,visitbusinessconnection.sprintpcs.com.
Section 4: PCS Vision
4A: PCS Vision 67
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PCSVisionFAQs
How will I know when my PCS Connection Card is ready for
PCS Vision Service?
thePCSConnection Managerdisplayscreen.
How do I sign-in for the first time?
YouareautomaticallysignedintoPCSVisionServiceswhenyoulaunchthe
PCSConnectionManagerSoftware.
How do I know when my PCS Connection Card is connected
to PCS Vision Services?
YourPCSConnectionCardautomaticallyconnectswhenPCS VisionService
isusedoranincomingmessagearrives.
Can I make phone calls using my PCS Connection Card?
YoucannotmakevoicecallswiththePCSConnectionCard.
When is my data connection active?
Yourconnectionisactivewhendataisbeingtransferred.Themessage
"Connected"appearsonthePCSConnectionManagerdisplayscreen.
When is my data connection dormant?
Ifnodataisreceivedfor10seconds,theconnectiongoesdormant.The
connectioncangoactiveagainquickly.Ifnodataisreceivedforanextended
periodoftime,theconnectionwillterminate.
Can I change my PCS VisionSM Password?
Yes,signontothePCSwebsite,www.sprintpcs.com,andclickMyProfile
(nearthetopofthepage).ClickSettings &Preferences.Then,Click
Change PCSVisionUserName andPCSVisionPassword.
Followtheon-screeninstructionstochangeyourPCSVisionPassword.
Section 4: PCS Vision
68 4A: PCS Vision
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Can I sign out of data services?
YoucansignoutwithoutturningoffyourPCSConnectionCard;however
youwillnotbeabletobrowsetheWeboruseotherPCSVisionServices.To
signout,gotoSettings > Internet > SignOut inPCSConnection
Managermenu.
How can I optimize my settings to achieve faster speeds and send
and receive less data while dialing into my company network?
Foroptimizedresults,workin"Offline"modeandsynchronize
periodicallytosendandreceivecorporateemail.Also,save/drag-and-
dropattachmentstoadesktopfolderratherthandouble-clickingpriorto
opening.Formoredetailedinformation,accesstheMicrosoftwhitepaper
athttp://www.microsoft.com/office/outlook/evaluation/perform.doc.
Section 4: PCS Vision
4A: PCS Vision 69
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Section 5
Technical Specifications
and
Regulatory Information
Section 5
70 Technical Specifications/ Regulatory Inform ation
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Section 5A
Technical Specifications
In This Section
4
Environmental Specifications
4
Radio Frequency and Electrical Specifications
4
Software Specifications
4
Mechanical Specifications
hissectionoutlinestheenvironmentalandtechnicalspecificationsfor
TM
T
yournewPCSConnectionCard
Section 5: Technical Specifications/Regulatory Information
5A: Technical Specifications 71
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EnvironmentalSpecifications
o
o
Operatingtemperature:
Storage temperature:
Humidity:
-20 to 60 C
o
o
-30 to 65 C
o
%
60 @15 -95 RH
Vibrationstability:
Sinusoidalvibration@15gpeak
Mechanicalshock@50gpeak
1meteronvinylsurface
Drop:
Contactdischarge (Level2): +/-1.5kV
Airdischarge (Level3): +/-15kV
RadioFrequencyand
ElectricalSpecifications
Approvals:
FCC(parts 15&24,SAR)
Interface type:
Supplyvoltage:
Currentconsumption:
Type IIPCCard
3.3V
Sleep/Idle:95mA
Average in-use:360mA
Max.(Peak):950mA
Transmitterpower:
Transmitting:
200mW(+23dBm)
Forwardlink:144 kbps
Reverse link:144kbps
1850to1910MHz
1930to1990MHz
1.25MHz
(Maxdata rate):
Transmit:
Receive:
Channelspacing:
Frequencystability:
Voice capability:
+/-150Hz
None
Section 5: Technical Specifications/Regulatory Information
72 5A: Technical Specifications
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Software Specifications
CDMAspecification:
Data service:
IS-2000Release 0
IS-707A
SMS(IS-637):
IS-637Amobile terminated
NoSupport
Support
FAX:
IOTA:
OTASP(IS-683A):
OTAPA(IS-683A):
PRL(preferredroaminglist):
Authentication:
Voice:
NoSupport
NoSupport
Support
Support
NoSupport
Single
NAM
E911&PositionLocation:
TTY/Accessibility:
Mobile IP:
NoSupport
NoSupport
Support
WNP(wireless numberportability): Support
MechanicalSpecifications
Dimensions (WxLxH):
54mmx116mmx5mm
Weight:
40g
Powerbutton:
Headsetjack:
LED:
Nosupport
Nosupport
Red/Green
Antenna:
Verticallypolarizeddipole
Section 5: Technical Specifications/Regulatory Information
5A: Technical Specifications 73
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Section 5B
Regulatory Information
In This Section
4
Warning(EMI)-USFCCInformation
4
Warning(EMI)-Canada
hissectionoutlinesimportantregulatorynoticesconcerningyournew
TM
T
PCSConnectionCard .
Section 5: Technical Specifications/Regulatory Information
74 5B: Regulatory Inform ation
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RegulatoryNotices
ThisdeviceiscompliantwithParts15and24oftheFCCRules. ThisPC
cardhasbeentestedwiththetypicallaptopcomputerwiththesideloading
PCMCIAbay. ThisPCcardmustnotbeco-locatedoroperatedin
conjunctionwithanyotherantennaortransmitter. Useofthisdevicein
anyotherconfigurationmayexceedtheFCCRFExposurecompliance
limit. Operationofthisdeviceissubjecttothefollowingtwoconditions:
1. Thisdevicemaynotcauseharmfulinterference,and
2. Thisdevicemustacceptanyinterferencereceived,including
interferencethatmaycauseundesirableoperations.
FCCguidelinesstipulatethattheantennashouldbemorethan2.5cm
(1”)fromby-standersand1.0cm(0.39”)fromtheuser. Wheninuse,the
antennashouldbefullyextendedupwardata90degreeangle.
ThehighestreportedSARvaluesofthePCSConnectionCard-Model
PC3200are:
1. Separationdistanceof2.5cm(1”)tonearbypersons(0.85W/kg).
2. Directcontacttouser'slapwithPCSConnectionCardinsertedinto
thebottomPCCardslotofthelaptopcomputerwithantennainthe
stowed(down)position(0.782W/kg).
FCCID: PNF-PC3200P
CAUTION Unauthorizedmodificationsorchangesnotexpresslyapproved
bySprintCommunicationsCompanyL.P.couldvoidcompliancewith
regulatoryrulesandtherebyyourauthoritytousethisequipment.
WARNING(EMI)-UnitedStates FCCInformation -Thisequipmenthas
beentestedandfoundtocomplywiththelimitspursuanttoPart15&24
oftheFCCRules.Theselimitsaredesignedtoprovidereasonable
protectionagainstharmfulinterferenceinanappropriateinstallation.
Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergy
and,ifnotinstalledandusedinaccordancewiththeinstructions,may
causeharmfulinterferencetoradiocommunication.However,thereisno
guaranteethatinterferencewillnotoccurinaparticularinstallation.
Section 5: Technical Specifications/Regulatory Information
5B: Regulatory Inform ation 75
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Ifthisequipmentdoescauseharmfulinterferencetoradioortelevision
reception,whichcanbedeterminedbyturningtheequipmentoffandon,
theuserisencouragedtotrytocorrecttheinterferencebyoneormoreof
thefollowingmeasures:
4
Reorientorrelocatethereceivingantenna
4
Increasetheseparationbetweentheequipmentandreceiver
4
Connecttheequipmentintoanoutletonacircuitdifferentfromthatto
whichthereceiverisconnected
4
Consultthedealeroranexperiencedradio/TVtechnicianforhelp
WARNING(EMI)-Canada -Thisdigitalapparatusdoesnotexceedthe
ClassBlimitsforradionoiseemissionsfromdigitalapparatusassetoutin
theinterferencecausingequipmentstandardentitled"Digital
Apparatus",ICES-003oftheDepartmentofCommunications.
Cetappareilnumériquerespecteleslimitesdebruitsradioélectriques
applicablesauxappareilsnumériquesdeClasseBprescritesdansla
normesurlematérielbrouilleur:"AppareilsNumériques",NMB-003
édictéeparleministredesCommunications.
IfyouhavepurchasedthisproductunderaUnitedStatesGovernment
contract,itshallbesubjecttorestrictionsassetforthinsubparagraph
(c)(1)(ii)ofDefenseFederalAcquisitionsRegulations(DFARs)Section
252.227-7013forDepartmentofDefensecontracts,andassetforthin
FederalAcquisitionsRegulations(FARs)Section52.227-19forcivilian
agencycontractsoranysuccessorregulations.Iffurthergovernment
regulationsapply,itisyourresponsibilitytoensurecompliancewithsuch
regulations.
Section 5: Technical Specifications/Regulatory Information
76 5B: Regulatory Inform ation
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Section 6
Safety Information
and
Terms & Conditions
Section 6
Safety Inform ation and Term s & Conditions 77
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Section 6A
Safety and Notices
In This Section
4
ImportantNotice
4
SafetyandHazards
hissectionoutlinesimportantliabilityandsafetyguidelinesconcerning
TM
T
yournewPCSConnection Card .
Section 6: Safety Information and Terms and Conditions
78 6A: Safety and Notices
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ImportantNotice
Becauseofthenatureofwirelesscommunications,transmissionand
receptionofdatacanneverbeguaranteed.Datamaybedelayed,corrupted
(i.e.,haveerrors)orbetotallylost.Althoughsignificantdelaysorlossesof
dataarerarewhenwirelessdevicessuchasthePCSConnectionCard-
ModelPC3200CDMAmodemareusedinanormalmannerwithawell-
constructednetwork,theyshouldnotbeusedinsituationswherefailureto
transmitorreceivedatacouldresultindamageofanykindtotheuseror
anyotherparty,includingbutnotlimitedtopersonalinjury,death,orloss
ofproperty.SPRINTSPECTRUML.P.acceptsnoresponsibilityfordamages
ofanykindresultingfromdelaysorerrorsindatatransmittedorreceived
usingthePCSConnectionCard-ModelPC3200CDMAmodem,orfor
failureofthePCSConnectionCard-ModelPC3200totransmitorreceive
suchdata.
SafetyandHazards
DonotoperatethePCSConnectionCard-ModelPC3200inareaswhere
blastingisinprogress,whereexplosiveatmospheresmaybepresent,near
medicalequipment,lifesupportequipment,oranyequipmentwhich
maybesusceptibletoanyformofradiointerference.Insuchareas,the
PCSConnectionCard-ModelPC3200MUSTBEPOWEREDOFF.Itcan
transmitsignalsthatcouldinterferewiththisequipment.
DonotoperatethePCSConnectionCard-ModelPC3200inanyaircraft,
whethertheaircraftisonthegroundorinflight.Inaircraft,thePCS
ConnectionCard-ModelPC3200MUSTBEPOWEREDOFF.When
operating,itcantransmitsignalsthatcouldinterferewithvarious
onboardsystems.
ThedriveroroperatorofanyvehicleshouldnotoperatethePCSConnection
Card-ModelPC3200whileincontrolofavehicle.Doingsowilldetract
fromthedriveroroperator'scontrolandoperationofthatvehicle. In
some jurisdictions,operatingsuchcommunicationsdeviceswhilein
controlofavehicleisanoffense.
Section 6: Safety Information and Terms and Conditions
6A: Safety and Notices 79
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Section 6B
Terms and Conditions
In This Section
4
Terms and Conditions of Services
hissectioncontainsthetermsandconditionsofserviceforyournew
TM
T
PCSConnection Card .
Section 6: Safety Information and Terms and Conditions
80 6B: Term s and Conditions
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Terms and Conditions
Terms and Conditions of Services
(Effective as of November 24, 2003 until replaced)
Thanks for choosing Sprint. These terms and conditions are part of your agreement
with Sprint for PCS Services.
The terms and conditions included with your PCS Phone may not be the most
current version. For the most current version of the terms and conditions, please
visit our website at www.sprintpcs.com or call PCS Customer Service Solutions at
1-888-211-4PCS. If you activated PCS Services before the effective date of these
terms and conditions, these terms and conditions replace and supersede any
previous terms and conditions.
If you have questions about your PCS Services, please visit our website at
www.sprintpcs.com or call PCS Customer Service Solutions at 1-888-211-4PCS
(4727).
Para solicitar esta literatura en español, por favor contactar a
1-888-211-4PCS(4727).
Agreement. Your agreement ("Agreement") with Sprint Spectrum L.P. and any of its
affiliates doing business as Sprint providing PCS Services ("Services") to you is
made up of these Terms and Conditions of Service ("Terms") and the Service Plan
that we agree to provide you. Your "Service Plan" is described in our marketing
materials, and includes the terms, rates and features we set for that Service Plan. In
the agreement, we use the words "we," "us," "our" or "Sprint" to refer to Sprint
Spectrum L.P. and its affiliates doing business as Sprint. You accept the agreement
when you activate PCS Services or make any attempt to use our PCS Services (for
example, attempting to place any call while on or roaming off the Sprint
Nationwide PCS Network, using data services, etc.). We may change the
Agreement at any time by giving you prior notice. Any changes to the Agreement
are effective when we publish them. If you use our Services or make any payment
to us on or after the effective date of the changes, you accept the changes. If we
change a material term of the Agreement and that change has a material adverse
effect on you, you may terminate the Agreement without an early termination fee
by calling 1-888-211-4727 within 30 days after the invoice date of the first invoice
your receive after the changes go into effect. You understand and agree that taxes,
Universal Service fees and other charges imposed by the government or based on
government calculations may increase or decrease on a monthly basis, and that this
paragraph does not apply to any increases in such taxes, Universal Service fees and
other charges.
ProvisionofService. Your purchase of a PCS Phone or other equipment does not
mean that we must provide Services to you. We may decide not to provide Services
to you for any lawful reason. We may request that you provide us with any
information we reasonably require to determine whether you qualify for Services.
Services in some areas are managed and provided under contract with Sprint by
independent affiliates with access to the Sprint Nationwide PCS Network. Some
Section 6B: Terms & Conditions
81
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Services may not be available or may operate differently in certain affiliate markets
or other areas.
CreditVerification. You must have and maintain satisfactory credit to receive and
continue to receive Services. We will verify your credit before agreeing to provide
Services to you and we may verify your credit at any time while we provide Services
to you. Credit verification may include a review of credit reports that we receive
from credit bureaus. If at any time we determine, in our sole discretion, that
payment for Services may not be made when due, we may suspend Services and
require that you provide payment on account or a guarantee of payment before we
resume Services.
ServicePlan. You may be eligible for a fixed length PCS Service Plan ("Term Service
Plan") or for a month-to-month Service Plan ("Non-Term Service Plan"). We
determine the Service Plan for which you qualify. Except as permitted by the
Agreement, you must maintain service with us on your Term Service Plan for the
minimum term associated with that Term Service Plan. We may offer non-identical
Service Plans to different individuals or entities. Services and coverage under some
Service Plans may be more limited than available under other Service Plans. Your
Service Plan sets out the charges for Services and is your Service Plan until that
Service Plan is changed, you switch to a different Service Plan, or your Services
terminate. Based on your credit rating or other factors, we may require that you
make a deposit, prepayment, or a series of deposits or prepayments, or be subject
to an account spending limit, before Services are activated or maintained.
ChangingServicePlans. If you are on a Non-Term Service Plan, you may change to a
different Service Plan for which you qualify. Any change is effective at the start of
your next full invoicing cycle unless otherwise specified by us at the time that you
place your change order. If you change or add a different Service Plan or service
feature and the change is effective prior to the start of your next full invoicing
cycle, you will be invoiced a prorated amount. We may require a service charge for
implementing any change directed by you in addition to the charges associated
with the Service Plan or optional service features you select. If you are on a Term
Service Plan and you want to change your service plan, you may be required to
accept a new Term Service Plan and we may require you to pay the early
termination fee set out in your Service Plan or other fee.
Termination. Non-TermServicePlan. If you are on a Non-Term Service Plan, you may
terminate Services at any time by giving us notice. Subject to the terms of this
Agreement, we may terminate Services at any time, with or without notice. If your
Service has been suspended due to non-payment, you may be charged a
reactivation fee. We may deactivate any Number before you receive notice of
termination without liability to you. Termination by either of us may be with or
without cause.
Termination. TermServicePlan. EXCEPT AS PERMITTED BY THE AGREEMENT, IF
YOU TERMINATE YOUR TERM SERVICE PLAN BEFORE THE END OF THE TERM,
OR IF WE TERMINATE SERVICES FOR CAUSE BEFORE THE END OF THE TERM,
YOU WILL BE REQUIRED TO PAY THE EARLY TERMINATION FEE ASSOCIATED
WITH YOUR TERM SERVICE PLAN. No early termination fee is charged if you
Section 6B: Terms & Conditions
82
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terminate a Term Service Plan in accordance with the return policy associated
with your Term Service Plan. After the expiration of the term, the Terms relating to
Non-Term Service Plans apply.
Termination. General. Regardless of whether you have a Non-Term or a Term Service
Plan, we may terminate or suspend Services to you without liability if: (1) you breach
any provision of this Agreement (including if you fail to pay any charges for Services);
or (2) you fail to pay any charges due us for equipment or otherwise. If Services are
terminated before the end of your current invoicing cycle, we will not prorate the
monthly recurring charge to the date of termination, and you will not receive a credit
or refund for any unused minutes in your Service Plan.
UseofServicesandEquipment;Availability. You must be at least 18 years old to
subscribe to our Services. We may require you to provide proof of your age and
identity. If you are under 18 years old you may be eligible for certain Services that
have Account Spending Limits if a person 18 years or older is also named as a
subscriber on the Account. Your PCS Phone will not accept the services of any
wireless provider other than Sprint (but see Roaming). Services and equipment
may not be used for any unlawful, fraudulent or abusive purpose. By requesting
Services, you agree that you will not use Services and equipment in any unlawful,
fraudulent or abusive manner. You may not resell or lease Services or equipment to
anyone.
Coverage. Most services are only available within the operating range of the
Sprint Nationwide PCS Network (also see Roaming). Coverage is not available
everywhere. Coverage and quality of Services may be affected by conditions within
or beyond our control, including network problems, signal strength, your
equipment, and atmospheric, geographic, or topographic conditions. We do not
guarantee service availability or that there will be no interruptions or delays in
Services (e.g., dropped calls, blocked calls, etc.).
Number. We may change the phone number ("Number") assigned to your PCS
device without compensation by giving you prior notice. You do not own the
Number. You may not modify the Number we program into any phone or other
equipment, duplicate the Number to any device other than that authorized by us
or, except as allowed for by law, transfer (port) the Number to any other individual
or entity. If you transfer the Number to another carrier, the terms of the Agreement
(including the rights and obligations set forth in the Termination paragraphs) still
apply. In certain instances, you may transfer a Number from another carrier to
Sprint. Sprint does not in any way guarantee that such transfers to (or from) Sprint
will be successful. If a transfer to Sprint is not successful, you will be responsible
any discounts provided to you with the purchase of your PCS device. See our
printed in-store materials or visit www.sprintpcs.com for additional important
information on Number transfers.
PhoneActivationFee. You may be required to pay a non-refundable phone
activation fee when you activate a new Number, have us switch a Number to a
different phone, have your current Number changed, we activate a different phone
on your existing account or your Service Plan says so.
Section 6B: Terms & Conditions
83
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Charges. For most forms of wireless Service, your usage will be charged from the
time you first initiate contact between your phone or other wireless device and the
network until the network connection is broken, whether or not you are successful
in connecting with the service with which you seek to connect, even if the
connection is later broken or dropped. An exception is that you are not charged for
voice calls that are not completed. You are charged for completed calls to your
Number from the time shortly before the phone starts ringing until the call is
terminated. You will be charged peak rates for the entire duration of calls initiated
during the peak time periods applicable to your Service. You will be charged off-
peak rates for the entire duration of calls initiated during the off-peak time periods
applicable to your Service. In addition to these usage charges, you may be charged
for recurring monthly service charges, applicable local and long-distance toll
charges, other usage charges, (including voicemail access, call waiting, call
forwarding, etc.), connection fees, roaming charges, directory assistance, call
completion charges, account review and management charges, optional features
you select at an extra cost, surcharges related to government programs, and taxes.
Charges for most Services are incurred in one-minute increments, with partial
minutes of use rounded up to the next highest minute. You must pay, by each
invoice due date, all charges for Services provided to the Number for each phone or
other equipment that our records show you activated, no matter who actually uses
or has possession of the phone or other equipment at the time Services are
provided.
PCSVision(ThirdGeneration)WirelessCharges. For PCS Vision wireless services,
you will be charged on a per kilobyte basis for data used, rather than for airtime
used. As long as your PCS Vision device is connected to the Sprint Nationwide
PCS Network ("PCS Vision network"), you will be incurring data usage charges. You
are responsible for all data activity from and directed to your PCS Phone, regardless
of who initiates the activity. We will invoice you for all data directed to the internet
address (or "IP address") assigned to your device in a given PCS Vision session,
regardless of whether your device actually receives the data. You will be charged
for data usage initiated by others as well as those you initiate. You will be charged
for additional data used in transporting and routing on the network. You will be
charged for partial and interrupted data downloads or other use, including re-sent
data, and for unsuccessful attempts to reach websites and use other applications
and services, including those resulting from dropped network connections. If you
use a Premium Service (including services provided by third parties but for which
you are billed on your PCS Invoice), you will be charged for data used in transport
and routing in addition to the charge for the Premium Service. The amount of data
used and charged to you will vary widely, depending upon the specific PCS Vision
wireless application or other service you use, the amount of data used in the
specific application or service, and network congestion and other matters. For this
and other reasons, estimates of data usage - for example, the size of downloadable
files - will vary from what you actually use. You cannot receive incoming calls
while using third generation services. Data usage will be rounded up to the next
whole kilobyte. Kilobyte usage will be rounded up to the next full cent. Rounding
up will occur at the end of each separate session or each clock hour (at the top of
Section 6B: Terms & Conditions
84
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each hour), if the session spans more than 1 clock hour. When traveling on our
PCS Vision network, a session may be ended and new session initiated, although no
interruption to the actual data session will occur. Your invoice will not separately
identify the number of kilobytes attributable to your use of specific sites, sessions
or services used.
PCSVisionPremiumServices. Your PCS Vision wireless services may allow you to
access or download premium content for an additional charge. Certain PCS Vision
services (e.g., games, ringers and screen savers) primarily contain premium
services content. Access to and downloading of premium content is not included
with PCS Vision services. The additional charges for this premium content will be
billed to you on your PCS Invoice. You will be charged for this content (at rates and
charges specified at the time of access or download) that will be in addition to data
usage charges you will incur while connected to the enhanced PCS Vision network.
We provide no warranties and make no representations or claims with regard to
third-party Premium Services. In certain instances, subject to the terms of the
content purchased, we may delete premium and non-premium items downloaded
to available storage areas (e.g., your vault), including any pictures, games and other
content. We may limit the amount of Premium Services you may purchase in a
specific timeframe (month, week, day, or other time period). We may suspend your
use of Premium Services without prior consent or notice if we have reason to
suspect fraudulent or unauthorized use of your Premium Services account, but we
make no assurances that we will suspend your account.
OtherTermsApplicabletoPCSVisionUsage. Use of PCS Vision wireless services
requires the purchase of a separate third generation wireless compatible phone or
other device and is subject to any software, memory, storage or other limitation in
the phone or other equipment. Not all applications and services work, or work the
same, on all third generation wireless phones and devices. Check the materials
accompanying your phone or device to determine which applications and
services it will support. PCS Vision wireless services are not available while off the
PCS Vision network. PCS Vision services are not available for server devices or host
computer applications, other systems that drive continuous heavy traffic or data
sessions, or as substitutes for private lines or frame relay connections. Unlimited
PCS Vision plans/options are only available with phones or PCS smart phones
where the device is not being used as a modem in connection with other
equipment (e.g., computers, PDAs, etc.) through use of connection kits or other
phone-to-computer/PDA accessories, or Bluetooth or other wireless technology.
Sprint reserves the right to deny or to terminate service without notice for any
misuse. Sprint is not responsible for any opinions, advice, statements, services
applications or other information provided by third parties and accessible through
PCS Vision wireless services. Neither Sprint nor its vendors or licensors guarantees
the accuracy, completeness or usefulness of information that is obtained through
the PCS Vision wireless services. You are responsible for evaluating such content.
Use of certain PCS Vision wireless services, including some messaging services,
may result in the disclosure to others of your email address and other information
about you in connection with your internet usage. Your accessing of, or use of,
third party sites or services accessible PCS Vision wireless services may require the
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disclosure of information about you, subject to the policies of those sites and
services. You consent to receiving advertising, warnings, alerts and other
messages, including broadcast messages. Your access to PCS Vision wireless
services is controlled by a password.
VoiceCommand. PCS Voice Command is an optional service that allows you to
place calls by using speech recognition technology. Calls to 911 or similar
emergency numbers cannot be placed through the Voice Command feature.
Airtime and applicable long distance charges for a call completed from your
Number using the Voice Command feature begin when you press or activate the
TALK or similar key(s) and end when your call is terminated by hitting the END key
or by returning to the Voice Command platform. If you initiate and complete
another call without leaving the Voice Command platform, a separate charge for
that call will begin from the time the previous call was terminated. Airtime and
applicable long distance charges will be applied to the entire length of a completed
call initiated from Voice Command. Using Directory Assistance to input names into
your Voice Command address book will incur additional charges.
Invoicing. Invoicing cycles are approximately 30 days in length. Invoicing cycles
and dates may change from time to time. Except as otherwise provided in your
Service Plan, monthly recurring charges (MRCs) are invoiced one invoicing cycle in
advance. Charges for Services are usually invoiced as soon as possible after the
charges accrue. We may, however, invoice you for usage and charges occurring
before the invoicing cycle being invoiced, if they were not previously invoiced. If
you are invoiced for usage incurred during a prior invoicing cycle, those minutes
will be applied to your Service Plan minutes for the current invoicing cycle.
However, if you change your PCS Service Plan between the time the usage was
incurred and the beginning of the current invoicing cycle, those minutes from the
prior invoicing cycle will be charged at the rate per minute for usage over included
minutes provided in the Service Plan in effect at the time the usage was incurred.
Payment. If you have authorized payment for Services or equipment by credit card
or by debiting a bank account, no additional notice or consent is required before
we invoice the credit card or debit the bank account for all amounts due to us or
billed by us on behalf of a third party. You must promptly notify us of any change in
your invoicing address or of the credit card or bank account used for payment. We
reserve the right to require payment by money order, cashier's check or other
secured form of payment. If we take action to receive payment beyond invoicing
you for charges for Services or equipment, you must pay our costs and expenses of
collection, including attorneys' fees and expenses, the fees of any collection
agency and court costs. If we act as an invoicing agent for a third-party service
provider, payments received are first applied to amounts due and owing to us and
any remaining amounts are applied to sums due and owing to the third-party
service provider. We may immediately charge an additional fee for any check or
other negotiable instrument endorsed by you and returned unpaid by a financial
institution for any reason. You may be charged fees for certain methods of
payment.
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LatePaymentCharges. Payment is past due if we do not receive it by the due date
shown on your invoice. Any payment for Services and equipment not made when
due accrues late charges until paid at the rate of 5% per month or at the highest rate
allowed by law. Acceptance of late or partial payments (even if marked "paid in
full") does not waive our right to collect all amounts that you owe us. If your Service
has been suspended due to non-payment, you may be charged a reactivation fee.
DisputedCharges. You must raise any dispute that you have about any charges
invoiced to you within 15 days of the date of the invoice or you have accepted the
invoice. You may notify us of any dispute by notifying PCS Customer Service
Solutions. Calls to our sales or general business offices are not notice of a dispute. If
disputed invoice procedures are described on the invoice, you must follow them.
AccountSpendingLimit. If we agree to provide Services to you on an Account
Spending Limit basis, we will tell you your Account Spending Limit before we start
Services to your Number, or as reasonably practicable after the limit is imposed. If
we require a deposit for you to establish or keep Services on an Account Spending
Limit basis, we will hold the deposit as partial guarantee of payment for Services
(see Deposits). Charges for Services accrue against your Account Spending Limit as
they are incurred. We may charge an initial ASL start up fee. We may charge a
monthly ASL service fee, in addition to your recurring monthly service charge. We
may suspend Services to your Number without prior notice to you when your
account balance reaches your Account Spending Limit. Services are restored when
you have paid any past due balance and pay a specified minimum amount to reduce
your account balance below your Account Spending Limit. We may change this
minimum amount at any time upon notice to you. You may pay any past due
balance and the minimum amount by any method authorized by Sprint. Contact
PCS Customer Service Solutions for information about authorized methods of
making these payments. We may charge you a fee for calls that involve our live
customer care services. If we provide Services to you on an Account Spending
Limit basis, Services and coverage may be limited in certain ways. You must pay all
charges for Services even if they exceed the amount of your Account Spending
Limit.
ClearPay. If we agree to provide Services to you as a Clear Pay customer, we may
suspend Services to your Number without prior notice to you immediately when
your bill becomes past due. Even if your bill is not past due, we may suspend
services if your unpaid usage exceeds $125 or another amount to be determined by
your past credit or usage history. If we require a deposit for you to establish or keep
Services as a Clear Pay customer, we will hold the deposit as partial guarantee of
payment for Services (see Deposits, below). Contact PCS Customer Service
Solutions for information about authorized methods of making these payments. We
may charge you a fee for calls that involve our live customer care services. If we
provide Services to you on as a Clear Pay basis, Services and coverage may be
limited in certain ways. You must pay all charges for Services whether or not your
Services are suspended or terminated.
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Deposits. If we require a deposit for you to establish or keep Services, we will hold
the deposit as partial guarantee of payment for Services. We may change the
deposit amount at any time to reflect revised estimated monthly charges based
upon your usage. A deposit may not be used to pay any invoice (unless it is used to
pay a final invoice) or delay payment. The deposit amount, the length of time we
hold the deposit and changes to the deposit amount are determined based on your
credit and payment history. The rate of interest, if any, on the deposit is subject to
change. We may mix deposits with our other funds. If Services are terminated for
any reason, we may, without notice to you, apply your deposit toward payment of
outstanding charges and return any excess to you at your last known address within
75 days after termination of Services. If the U.S. Postal Service cannot deliver the
money to you and returns it to us, we will hold it for you for one year from the date
of return and, during that period, we may charge a servicing fee against the deposit
balance. Any money held during this one-year period will not accrue interest for
your benefit. You forfeit any portion of the money left after the one-year period.
WirelessWebandVoicePortalServices. Wireless Web Services are part of the
Services that can be obtained through Sprint. Wireless Web Services are not
available in all markets or while roaming off the Sprint Nationwide PCS Network.
Use of Wireless Web Services requires an Internet-ready PCS Phone or certain
other equipment (or both) and is subject to any memory, storage or other limitation
in the phone or other equipment. Wireless Web Services are not available on
PCS Vision phones or devices. The Caller ID blocking feature is not available when
using Wireless Web Services. Any use of Wireless Web Services deducts from your
Service Plan minutes. For data calls (including Wireless Web and Voice Portal calls)
that are attempted, but not completed, you are charged for the time during which
the network attempts to connect the call. You are charged for time spent
connected to the Wireless Web or Voice Portal, including time spent browsing on
the Internet or Voice Portal and reviewing or scrolling through Internet
information on-line while still connected to the Sprint Nationwide PCS Network.
Not all Internet sites can be accessed and you may receive an error message if you
attempt to access a site that cannot be accessed through Wireless Web Services.
You are also charged for Wireless Web connections to review your PCS account
information. Wireless Web Services are not available with all Service Plans. Sprint is
not responsible for any opinions, advice, statements, services or other information
provided by third-parties and accessible through Wireless Web Services or Voice
Portal Services. Neither Sprint nor its vendors or licensors guarantees the accuracy,
completeness or usefulness of information that is obtained through the Wireless
Web Services or Voice Portal Services. You are responsible for evaluating such
content.
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TaxesandSurcharges. We invoice you for taxes, fees and other charges levied by or
remitted directly to federal, state or local authorities, or foreign government on
Services including, without limitation, sales, gross receipts, use, and excise taxes. If
you claim any tax exemption, you must provide us with a valid tax-exempt
document. Any tax exemption applies only from the date we receive a valid tax-
exempt document. We also invoice you for fees that we collect and remit to the
government such as Universal Service, and for surcharges that we collect and keep
to pay for the costs of complying with government mandates such as number
pooling and portability, and Enhanced 911 service. These charges are neither taxes
nor government imposed assessments.
Roaming. Calls made while off the Sprint Nationwide PCS Network are "roaming"
calls. Your PCS Phone is specifically designed and engineered to work only on the
Sprint Nationwide PCS Network. It works on another CDMA PCS provider's system
only when a roaming agreement is in place between Sprint and the other providers.
If your PCS Phone is a dual-mode phone, it works on both a CDMA PCS provider's
system (in addition to the Sprint Nationwide PCS Network) and a wireless analog
telecommunications provider's system only when roaming agreements are in place
between Sprint and the other providers. If we do not have a roaming agreement in
place, you may be able to place roaming calls "manually" by using a valid credit card.
If there is a gap or other interruption of coverage within a PCS coverage area that
prevents connection with the Sprint Nationwide PCS Network and your dual-band
phone is set to roam automatically when outside PCS coverage, you may incur
roaming fees within a PCS coverage area. Certain features and services may not be
available when roaming (including PCS Vision, voicemail, call waiting, call
forwarding, etc.).
PhonesandOtherEquipment. Phones and other equipment may be purchased and
returned as provided in the purchase documents. We are not the manufacturer of
the phones or other equipment. The only warranties on the phones or other
equipment are any limited warranties extended by the manufacturers. We have no
liability in connection with the phones and other equipment or for the
manufacturers' acts or omissions.
LostorStolenEquipment. If your phone or other equipment is lost or stolen, you
must notify us by calling PCS Customer Service Solutions. You are responsible for
all charges for Services provided to the Number for the lost or stolen equipment
before you notify us of the loss or theft. We will deactivate Services to the Number
upon notification to us of any loss or theft. You may be required to provide
evidence of the loss or theft (for example, a police report or sworn statement). If
the equipment is later found, we may require that you exchange it for another
phone or other equipment before we reactivate Services (if we do reactivate
Services), as well as require you to pay a reactivation fee. We will deactivate
Services to any Number without prior notice to you if we suspect any unlawful or
fraudulent use of the Number. You agree to cooperate reasonably with us in
investigating suspected unlawful or fraudulent use.
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Messages. You will incur airtime usage charges when accessing your voicemail
from your PCS Phone. You may also incur charges in accessing text messages from
your PCS Phone. You may access your voicemail without incurring airtime usage
charges by checking your voicemail from a wireline phone. We may impose limits
on the number of voicemail or text message that can be retained through your PCS
account. Audible or visual indicators of text or voicemail messages, including
mailbox icons on your PCS Phone, may not always provide an up to date indication
of new messages. In certain instances, you may be required to manually reset or
clear your mailbox indicator.
CallerID. If you do not want people you call to receive the Number assigned to your
phone, you must call PCS Customer Service Solutions for information about
automatic Caller ID blocking. The Number assigned to your phone can be blocked
on a per-call basis by dialing *67 + Destination Number + TALK (or similar key), but
Caller ID delivery resumes on the next call you make. Caller ID display on incoming
calls to your Number depends on receiving the information from the calling party.
TTYAccess. A TTY (also known as TDD or Text Telephone) is a
telecommunications device that allows people who are deaf or hard of hearing, or
who have speech or language disabilities, to communicate by telephone. TTY
doesn't work with all PCS Phones. If you have a PCS TTY-capable phone, it may not
function effectively, or at all, when attempting 911 calls due to the equipment or
software of the answering agency. Therefore, a TTY device should not be relied on
for 911 calls.
Pay-Per-CallService. We will not complete calls from your Number to 900, 976 and
similar numbers for pay-per-call services.
InternationalCalling. You may be limited in the international destinations that you
can call with Services. You should contact
PCS Customer Service Solutions for information about international destinations
that you cannot call.
LimitationofLiability. Except as otherwise provided in this section, our sole liability
to you for any loss or damage arising out of providing or failing to provide Services
(including mistakes, omissions, interruptions, delays, errors, or defects) does not
exceed (1) in cases related to a specific piece of equipment, the prorated MRC for
Services to the piece of equipment during the affected period, or (2) in cases not
related to a specific piece of equipment, the prorated MRCs for Services to you
during the affected period. Neither we nor our vendors, suppliers or licensors are
liable for any damage arising out of or in connection with:
a) any act or omission of any telecommunications service or other service
provider other than us;
b) any directory listing;
c) any dropped calls or inability to place or receive calls;
d) any interruption of Services, including interruptions caused by equipment or
facilities failure or shortages, transmission limitations or system capacity
limitations;
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e) traffic or other accidents, or any health-related claims allegedly arising from the
use of Services, phones, equipment or accessories used in connection with the
Services;
f) the use of Wireless Web Services and PCS Vision applications and services,
including the accuracy or reliability of any information obtained from the Internet
using Wireless Web Services or from Voice Portal Services, PCS Vision wireless
services or Internet services, content or applications not supported by Sprint PCS;
g) any late or failed message delivery;
h) any interruption or failure of 911 or E911 emergency services or identification
of the Number, address or name associated with any person accessing or
attempting to access emergency services from your phone;
i) the installation or repair of any products or equipment by parties who are not
our authorized employees or agents;
j) events due to factors beyond our control, including acts of God (including,
without limitation, weather-related phenomena, fire or earthquake), war, riot,
strike, or orders of governmental authority;
k) any act or omission of any third party or independent contractor that offers
products or services in conjunction with or through the Services; or
l) your negligent or intentional act or omission.
NOCONSEQUENTIALOROTHERDAMAGES. UNDER NO CIRCUMSTANCES ARE WE
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL
DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN
CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES
OR OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES,
INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR
COST OF REPLACEMENT PRODUCTS AND SERVICES. THIS SECTION SURVIVES
TERMINATION OF THIS AGREEMENT.
Indemnification. You indemnify and defend us, our partners, directors, officers,
employees and agents from and against any claim, action, damage, liability and
expense arising out of or in connection with: (1) your acts or omissions that occur
in connection with your use of the Services or equipment used in connection with
the Services, and (2) any communications you make or receive using the Services.
This indemnification extends to and includes any attorney's fees and costs incurred
by us arising from any actions or claims to which this indemnification applies, or
from the contesting of the applicability of this provision. This section survives
termination of this Agreement.
Section 6B: Terms & Conditions
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MANDATORYARBITRATIONOFDISPUTES. ANY CLAIM, CONTROVERSY OR
DISPUTE OF ANY KIND BETWEEN THE CUSTOMER AND THE COMPANY
AND/OR ANY OF ITS EMPLOYEES, AGENTS, AFFILIATES OR OTHER
REPRESENTATIVES, WHETHER SOUNDING IN CONTRACT, STATUTE, OR TORT,
INCLUDING FRAUD, MISREPRESENTATION, FRAUDULENT INDUCEMENT, OR
ANY OTHER LEGAL OR EQUITABLE THEORY AND REGARDLESS OF THE DATE OF
ACCRUAL OF SUCH CLAIM, CONTROVERSY OR DISPUTE SHALL BE RESOLVED
BY FINAL AND BINDING ARBITRATION AS PRESCRIBED IN THIS SECTION. THE
FEDERAL ARBITRATION ACT, NOT STATE LAW, GOVERNS THE QUESTION OF
WHETHER A CLAIM IS SUBJECT TO ARBITRATION. HOWEVER, NOTHING
CONTAINED IN THIS ARBITRATION PROVISION SHALL PRECLUDE THE
CUSTOMER FROM RESOLVING ANY CLAIM, CONTROVERSY OR DISPUTE IN
SMALL CLAIMS COURT HE OR SHE OTHERWISE WOULD HAVE THE RIGHT TO
PURSUE.
A single arbitrator engaged in the practice of law will conduct the arbitration. The
arbitrator will be selected according to the rules of CPR or, alternatively, may be
selected by agreement of the parties, who shall cooperate in good faith to select the
arbitrator. The arbitration will be conducted by, and under the then-applicable
rules of the CPR Institute for Dispute Resolution. All expedited procedures
prescribed by the applicable rules will apply. Any required hearing fees and costs
shall be paid by the parties as required by the applicable rules or as required by
applicable law, but the arbitrator shall have the power to apportion such costs as
the arbitrator deems appropriate. The arbitrator's decision and award will be final
and binding (subject to the appeal clause below), and judgment on the award
rendered by the arbitrator may be entered in any court with jurisdiction.
An appeal may be taken under the CPR Arbitration Appeal Procedure from any final
award of any arbitral panel in any arbitration arising out of or related to this
agreement that is conducted in accordance with the requirements of such Appeal
Procedure. Unless otherwise agreed by the parties and the appeal tribunal, the
appeal shall be conducted at the place of the original arbitration.
If any party files a judicial or administrative action asserting a claim that is subject to
arbitration and another party successfully stays such action or compels arbitration,
the party filing that action must pay the other party's costs and expenses incurred
in seeking such stay or compelling arbitration, including attorney's fees.
Notices. You may get our current address for written notice by calling PCS Customer
Service Solutions. Written notice to you is sent to your last known address in our
invoicing records. Written notice is effective three days after deposit in the U.S.
mail, postage prepaid, and properly addressed. Unless required by this Agreement
or Applicable Laws, (1) you may notify us by calling PCS Customer Service Solutions,
and (2) we may notify you by leaving a message for you on your PCS Phone,
answering machine or with your answering service. Notice addresses may be
changed by giving notice as provided in this section.
Section 6B: Terms & Conditions
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ChoiceofLaw;Jurisdiction. This Agreement is governed by and must be construed
under federal law and the laws of the State of Kansas, without regard to choice of
law principles.
General. If either of us does not enforce any right or remedy available under this
Agreement, that failure is not a waiver of the right or remedy for any other breach
or failure by the other party. Our waiver of any requirement in any one instance is
not a general waiver of that requirement and does not amend this Agreement. This
Agreement is subject to any applicable federal and state law (collectively,
"Applicable Laws"). If any part of this Agreement is held invalid or unenforceable,
that part is interpreted consistent with Applicable Laws as nearly as possible to
reflect the original intentions of the parties and the rest of this Agreement remains
in full force and effect. Section headings are for descriptive purposes only and are
not used to interpret this Agreement. You may not assign this Agreement to any
other person or entity without our prior written approval. This Agreement
(including any referenced documents and attachments) makes up the entire
agreement between you and us and replaces all prior written or spoken
agreements, representations, promises or understandings between you and us.
The provisions of this Agreement that are contemplated to be enforceable after the
termination of this Agreement survive termination of this Agreement. If there is a
conflict, the Service Plan (including any Term Service Plan) controls over the
Terms.
Section 6B: Terms & Conditions
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Copyright©2002SprintSpectrumL.P.Allrightsreserved.Noreproductioninwholeorinpartwithout
priorwrittenapproval.Sprint,PCSBusinessConnectionandthediamondlogoaretrademarksof
SprintCommunicationsCompanyL.P.Allothertrademarksarepropertyoftheirrespectiveowners.
94
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Index
C (continued)
A
invoicing84
administratorprivileges 15
accountactivation9
activation. (See alsoprovisioning)13, 14,
21, 25-29, 49, 82
Pay-Per-Callservices 92
close button. See buttons
connectedto(message area)37, 40-41, 43,
68
code 9, 27
manual
connection
NotebookPCs 26-29
overview9
establish/cancel37, 40, 42-44, 46-47
historyof47
wizard9, 13, 21, 25-29, 49
active connection42
aircraft(operationin)78
alertlog47
troubleshooting58
Connecting37, 40, 43
status of48
troubleshooting57
alerts 90
CustomerService
antenna
PCSCustomerService Solutions 9
care &maintenance 10
properuse 20, 31, 33
specifications 73
regulatorynotice 75-76
auto-launch31,
D
data
profile 60
connection68
auto-update 53-54
troubleshooting59
Dial-upNetworking40
driver
B
definition 8
buttons
installation 20
close 36-37, 39, 44
Go37, 39-40, 43-44, 46
menu(See alsomenu)37
minimize 37, 39
Windows 2000 15, 21
Windows 98SE 22-23
Windows ME15, 21
Windows XP24-25
troubleshooting 57
dormant connection43, 68
C
calendar. See PCSBusiness Connection
calls, data only88
E
cancel
electricalspecifications 72
email66,
care &maintenance 10
CDcontents 6
business email67
security90
CDMAnetwork5
CDMADevelopmentGroup(CDG)5
charges(See alsopayment;termination)67,
81, 83-90
synchronize 5, 69
EmergencyCalls (911)80
encryption14
disputed86
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E (continued)
installation11-29
endsession46
automatic (Windows XP)24
notebook PCs 11-29
environmentalspecifications 72
errormessages. See troubleshooting
ESN(electronic serialnumber)9, 26
establishconnection. See connection
Windows 2000 15, 21
Windows 98SE 22-23
Windows ME15, 21
Windows XP24-25
F
InternetExplorer. See Windows
interruptions, ofservice 59, 82-85, 90
invoicing. See charges;payment
IOTA14, 73
FCC20, 31, 72, 75
file downloads, status of51
G
Gobutton. See buttons
L
liability, limitationof86, 91-93
H
handhelds (use with)10
hardware
M
maintenance 10
failure(error)43
icon(unplug/eject) 32
detection
memory(NotebookPC)14
Wireless Weblimitations 88
menu(See alsobuttons)37-38
options 45-55
Windows 200021
Windows 98SE22
Windows XP24
hazards 78
otherfeatures 53-55
sub-menulinks(See menuoptions)
message area. See PCSConnection
Manager
help50
Message Reader55
MicrosoftOutlook. See PCSBusiness
Connection
I
icons(See alsoindicatorarea)
connecting43
minimize button. See buttons
MSID(IMIS) 9, 28
connected43
disconnected43
dormant43
N
network
error43
corporate network5,
noanswer58
meanings oficons 43
PCSConnectionManagerdesktopshortcut
36
O
signalstrength42
systemtray32
operatingtemperature 72
Outlook(MicrosoftOutlook). See PCS
Business Connection
transfer/receive 42
unplug/eject 32
indicatorarea 37, 42, 44
meanings oficons 42
insertion(andremoval). See PCCard
96 Index
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P
phone number9, 28, 65, 82
preferredroaminglist73
PRL73
password
change 68
payment81, 85-88
PCConnectionCard
about 5
profile (Data Profile)
errors duringnetworkprovisioning60
changing68
insertionandremoval30-33
unplug/eject 32
provisioning(See alsoactivation)29
installation15-29
uses of35-62
R
radiofrequencyspecifications 72
ReadytoConnect(See alsoConnecting)
37, 40
PCCardSlot5, 14
photoexample 20, 31
PCMCIAslot. See PCCardSlot;PCCard-
insertion&removal)
ports 58
regulatoryinformation75-76
roaming90, 95
Index1, 1
PCSBusiness Connection67
features 67
S
PCSConnectionManagerSoftware
about35-55
safety(andnotices) 79
service area
ActivationWizard
desktopshortcut36
exiting31, 32
outside, indications of42
roaming90, 95
service notavailable 42, 57
signalstrength10, 37, 40-42
icon40
help50
installing16-19
launching36
obtainingoptimal10
software
links 44, 49
menuoptions 45-55
message area(text&icons)37-45
settings 50
installation13-29
PCConnectionManager 39-56
uninstallation 61-65
sounds
uninstalling61
version50
duringinsertion31
specifications 70-73
speed5
PCSEmail. See email
PCSMessages. See Message Reader
PCSService, activating(See also
activation)9
StartHere Guide 6
status
PCSVision
PCSConnectionCardstatus 48
locationof43
email(composing/accessing)66
FAQs 68
status area 31, 39,
Stopbutton 37, 40, 43
storage temperature 72
systemrequirements 14
systemtrayicon32
features of65-67
messaging65
PCSBusiness Connection67
signingin68
webupdates 67
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T
taskbar. See icons
technicalspecifications 71-73
terminationofservice plan82
terminate session(See endsession)
trademarks 97
transmit/receive icon. See icons
troubleshooting56-62
errormessages 57-60
Type IIPCCard5, 14
Interface type 72
T
uninstallingsoftware. See PCSConnection
Manager
unplug/eject. See PCCard
V
views
alternate view(WMI)44
CustomMainInterface (CMI)37
voice calls 68
W
Windows
InternetExplorer6.0 14, 29
Windows 2000 14
administratorprivileges 15, 53
driverinstallation20-21
hardware detection21
security14
software installation16, 18-19
Windows 98SE 14, 15
driverinstallation20, 22
hardware detection22
security14
software installation18-19
Windows ME14
hardware detection21
software installation18
Windows XP 14
administratorprivileges 15, 53
hardware detection24
software installation16, 18-19
Windows MainInterface (WMI). See views
98 Index
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