Sprint Nextel Cell Phone Deluxe Ic902MOTIC902KT User Manual

Phone User Guide  
PowerSourceTM Phone  
Motorola DeluxeTM ic902  
www.sprint.com  
© 2007 Sprint Nextel. All rights reserved. SPRINT, the NEXTEL name and  
logo, and other trademarks are trademarks of Sprint Nextel.  
Printed in the U.S.A.  
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Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii  
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv  
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
1B. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Your Motorola Deluxe ic902 Phone . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
Getting Started With Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Finding Your Phone Number and  
Walkie-Talkie Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Basic Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . 35  
2A. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . 36  
Types of Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Making and Answering Nextel Walkie-Talkie Calls . . . . . . . . . . 48  
Making and Answering Talkgroup Calls . . . . . . . . . . . . . . . . . . . . . 57  
Making and Answering Nextel Direct Talk Calls . . . . . . . . . . . . . 60  
Using Call Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Keeping Track . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 71  
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72  
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79  
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80  
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Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85  
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86  
Nextel Walkie-Talkie Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90  
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 92  
Accessing Your Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
SIM Card Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 96  
Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98  
Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102  
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102  
Security Features for Sprint Power Vision . . . . . . . . . . . . . . . . . . 103  
2D. Controlling Your Roaming Experience . . . . . . . . . . . . 105  
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106  
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . 108  
Alerting Yourself to Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109  
Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110  
2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Viewing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112  
Phone Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115  
Walkie-Talkie Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . 117  
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119  
2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120  
About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121  
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125  
Contacts Entries for Walkie-Talkie Groups and Talkgroups . . 129  
Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132  
Using Your SIM Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133  
Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136  
Using Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137  
2G. Using the Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . 139  
Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140  
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Using the Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143  
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144  
Using the World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144  
Using the Stop Watch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145  
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145  
Using the Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146  
Using the Currency Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147  
Using the Unit Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148  
Using Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149  
Using the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151  
2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 157  
Voice Recognition — Dialing & Messaging . . . . . . . . . . . . . . . . . 158  
Setting Up Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162  
Working With Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . 166  
2I. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . 168  
Using Your Phone’s microSD Card and Adapter . . . . . . . . . . . . . 169  
Working With the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 176  
2J. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . . 177  
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178  
Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182  
Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185  
Storing Your Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188  
Sending Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189  
Using Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192  
2K. Using the Built-in Media Player . . . . . . . . . . . . . . . . . . 196  
Your Multimedia Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . 197  
Accessing Media Player's Channel Listings . . . . . . . . . . . . . . . . . 198  
Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199  
Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200  
2L. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203  
Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204  
Setting Up Your Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205  
Transferring Files Between Your Phone and Your PC . . . . . . . . 208  
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Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209  
Section 3: Service Features . . . . . . . . . . . . . . . . . . . . . . .211  
3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . 212  
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213  
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219  
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224  
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224  
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225  
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226  
Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227  
3B. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . 228  
Getting Started With Sprint Voice Command . . . . . . . . . . . . . . 229  
Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 230  
Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . 231  
Getting Information With Sprint Voice Command . . . . . . . . . . 232  
Section 4: Safety and Warranty Information . . . . . . .233  
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 234  
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235  
Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 236  
Using Your Phone With a Hearing Aid . . . . . . . . . . . . . . . . . . . . . . 246  
Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248  
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249  
Information From the World Health Organization . . . . . . . . . . 251  
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251  
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252  
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 252  
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252  
Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253  
Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254  
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256  
California Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258  
Privacy and Data Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259  
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4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . 261  
Motorola Limited Warranty  
for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 262  
Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268  
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Welcome to Sprint  
The Power To Do More.  
Sprint and Nextel have come together offering you more  
choice and flexibility to do whatever you want, just about  
whenever you want.  
You can make both wireless phone calls on the Nationwide  
Sprint PCS Network and Nextel Walkie-Talkie calls on the  
Nextel National Network from the same phone, simplifying  
your calling experience while expanding the number of  
persons you can connect to. This combination gives you more  
of what you need to do more of what you want.  
With Sprint, the power is back in your hands, where it  
belongs. Sprint. Power Up.  
Welcome and thank you for choosing Sprint.  
i
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Introduction  
This Phone Guide introduces you to Sprint service and the  
features of your new phone. It’s divided into four sections:  
Section 1: Getting Started  
Section 2: Using Your Phone  
Section 3: Service Features  
Section 4: Safety and Warranty Information  
Throughout this guide, you'll find tips that highlight special  
shortcuts and timely reminders to help you make the most of  
your new phone and service. The Table of Contents and Index  
also help you quickly locate specific information.  
You'll get the most out of your phone if you read each section.  
However, if you'd like to get right to a specific feature, simply  
locate that section in the Table of Contents and go directly to  
that page. Follow the instructions in that section, and you'll  
be ready to use your phone in no time.  
Due to updates in phone software, this printed guide  
may not be the most current version for your phone.  
Visit www.sprint.com and sign on to access the most  
recent version of the phone guide.  
Phone  
Guide  
Note:  
Please refer to the Important Safety Information section  
on page 234 to learn about information that helps you  
safely use your phone. Failure to read and follow the  
Important Safety Information in this phone guide may  
result in serious bodily injury, death, or property  
damage.  
WARNING  
ii  
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Want to keep track of  
your minutes?  
It’s easy to check right  
from your phone!  
4
Dial  
t
You’ll hear a summary of your service plan minutes and  
the minutes remaining in your current billing cycle, along  
with your phone’s individual usage if you’re on a shared  
plan. You’ll also hear a summary of your account balance  
and your most recent payment information.  
Use Your Phone’s Web Browser  
From the Sprint Power Vision home page, select My Account  
(Option 0). You’ll see many helpful categories including  
Payment Due, Current Usage, and Plan Overview. Select a  
topic to display the latest information.  
Note  
Reported minutes and balances are estimates only. Please  
consult your Sprint Invoice for actual minutes used.  
iii  
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Your Phone’s Menu  
The following list outlines your phone’s menu structure. For  
more information about navigating through the menus,  
please see “Navigating Through Phone Menus and Options”  
on page 28.  
MISSED ALERTS  
CALL HISTORY  
CONTACTS  
1: VIEW ALL  
2: ADD NEW  
1: Contact  
4: Distribution List  
2: Walkie-Talkie Group 3: Talkgroup  
5: Category  
3: FILTER BY  
4: SPEED DIAL #S  
5: MY BUSINESS CARD  
6: SERVICES  
1: Customer Solutions 2: Account Info  
3: Dir. Assistance  
3: Friends  
4: Sprint Operator  
5: Voice Command  
7: MANAGE CATEGORIES  
1: General  
4: Work  
2: Family  
8: MEMORY STATUS  
9: SIM MANAGER  
1: Copy to Contacts  
4: Help  
2: Copy to SIM  
3: Manage SIM  
3: Learn More  
10: WIRELESS BACKUP  
1: Subscribe  
2: Alert: OFF/ON  
iv  
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MESSAGING  
1: SEND MESSAGE  
1: Text Message  
2: Picture Mail  
3: Voice SMS  
2: TEXT MESSAGING  
1: Inbox  
2: Outbox  
3: Sent Folder  
4: Drafts Folder  
5: Preset Messages  
6: Send Message  
3: PICTURE MAIL  
1: Inbox  
2: Sent Mail  
3: Saved Mail  
4: Pending Messages  
5: Send Message  
4: PREMIUM CONTENT  
5: VOICE SMS  
1: Inbox  
2: Outbox  
3: Send Message  
3: MSN  
6: IM & EMAIL  
1: PCS Mail  
4: Yahoo!  
2: AOL  
5: Other  
7: CHAT & DATING  
8: VOICEMAIL  
1: Call Voicemail  
9: SETTINGS  
2: View Details  
2: Voice SMS  
3: Clear Icon  
1: Text Messaging  
4: Notification  
3: Picture Mail  
WALKIE-TALKIE  
1: W-T CONTACTS  
2: DIRECT TALK  
3: SETTINGS  
1: One Touch W-T  
2: Talkgroup Silent  
3: Talkgroup Area  
ON DEMAND  
PICTURES  
1: CAMERA  
2: CAMCORDER  
v
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3: PICTURE MAIL  
1: Inbox  
2: Sent Mail  
3: Saved Mail  
4: Pending Messages  
5: Send Message  
3: MY ALBUMS  
1: In Phone  
2: Memory Card  
3. OnLine Albums  
4: PRINT  
6: MEMORY MANAGER  
7: ACCOUNT INFORMATION  
8: SETTINGS  
1: Storage Location  
2: Statusbar Display  
3: Auto Erase Media After Upload  
MY CONTENT  
1: GAMES  
1: Get New  
2: THEMES  
1: Get New  
2: My Content Manager  
2: My Content Manager 3. Moto  
4. Sprint  
3: RINGERS  
1: Get New  
2: My Content Manage  
2: My Content Manager  
2: My Content Manager  
2: My Content Manager  
4: SCREEN SAVERS  
1: Get New  
5: APPLICATIONS  
1: Get New  
6: IM & EMAIL  
1: Get New  
7: CALL TONES  
MUSIC  
MEDIA PLAYER  
1: CHANNEL LISTING  
2: EXTERNAL MEMORY  
WEB  
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SETTINGS/TOOLS  
1: SETTINGS  
1: Sounds  
1: Ringer Type  
1: Ringer  
4: Alarm  
2: Messaging  
5: Call Alert  
3: Calendar  
6: Roam Ringer  
2: Volume  
1: Ringer  
4: Key Beep  
2: Messaging  
5: Advanced  
3: Alarm  
6: Reset Volumes  
3: Indicators  
1: Service  
4: Connect  
2: Minute Beep  
5: New Message  
3: Call Lost  
4: Key Tone Length  
2: Display  
1: Screensaver  
1: None  
2: In Phone  
3: External Memory  
4: Assigned Media  
5: Take New Picture  
2: Themes  
3: Foregrounds  
1: Clock  
2: Navigation Key Display 3: Greeting Banner  
4: Light Control  
1: Screen Backlight Control  
2: Keypad Light Sensor  
4: Status Indicator  
3: Walkie Talkie Button  
5: Menu Style  
6: Assign Keys  
1: Up  
2: Down  
3: Left  
4: Right  
5: Walkie Talkie  
7: Time and Date  
1: Time Format  
2: Date Format  
8: Incoming Calls  
1: Call with ID  
2: Call without ID  
3: Walkie Talkie  
1: One Touch W-T  
3: Talkgroup Area  
2: Talkgroup Silent  
4: KeyGraud  
1: Auto KeyGuard  
vii  
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5: Data Services  
1: Data Services  
6: Roaming  
1: Set Mode  
2: Net Guard  
2: Call Guard  
3: Data Services Profile  
3: Data Roam Guard  
7: Location  
8: Security  
1: Lock Phone  
2: Lock Code  
3: SIM PIN  
4: SIM PIN Code  
5: Special Numbers  
1: Special Number 1  
2: Special Number 2  
2: Data Services  
3: Special Number 3  
3: Pictures  
6: Limit Use  
1: Contacts  
4: Restrict Outgoing Calls 5: Restrict Incoming Calls 6: Restrict W-T Calls  
7: Manage Applications  
1: Contacts  
4: Pictures  
2: My Content  
5: Messages  
3: Voice Records  
8: Reset Settings  
1: Browser  
2: Favorites  
3: Personal Dictionary  
4: All Settings  
5: Walkie-Talkie Service 6: Phone Reset  
9: External Memory  
9: Others  
1: Airplane Mode  
2: Call Setup  
1: Abbreviated Dial  
4: Auto Redial  
2: Answer Options  
5: Speed Dial  
3: Auto Answer  
3: Connection  
1: Bluetooth Settings  
2: USB Settings  
4: Headset Mode  
5: Language  
6: Phone Book Match  
7: Text Input  
1: Personal Dictionary 2: Word Completion  
8: TTY  
3: Auto Space  
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9: Voice Guide  
10: Wireless Backup  
1: Subscribe  
2: Alert: ON/OFF  
3: Learn More  
10: Phone Info  
1: My Phone Numbers 2: Icon Glossary  
3: Version  
4: Advanced  
5: Phone Software  
2: TOOLS  
1: Bluetooth  
1: Trusted Devices  
1: Add New  
2: Find Me  
2: Calendar  
3: Alarm Clock  
1: Add New Alarm  
4: Calculator  
5: Tip Calculator  
6: World Clock  
7: Stop Watch  
8: Currency Converter  
9: Unit Converter  
1: Area  
2: Energy  
3: Force  
4: Length  
7: Speed  
5: Mass  
8: Temperature  
6: Power  
9: Volume  
10: Notepad  
1: Add New Note  
11: Voice Records  
12: File Manager  
1: Pictures  
1: In Phone  
2: External Memory  
3: Assigned Media  
3: Assigned Media  
3: (additional folders)  
2: Sounds  
1: In Phone  
2: External Memory  
2: MEDIA  
3: External Memory  
1: DCIM  
4: Memory Usage  
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13: SIM Manager  
1: Copy to Contacts  
4: Help  
2: Copy to SIM  
3: Manage SIM  
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Section 1  
Getting Started  
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Section 1A  
Setting Up Service  
In This Section  
Getting Started  
Setting Up Your Voicemail  
Account Passwords  
Getting Help  
Setting up service on your new phone is quick and easy. This  
section walks you through the necessary steps to unlock your  
phone, set up your voicemail, establish passwords, and  
contact Sprint for assistance with your wireless service.  
2
Section 1A: Setting Up Service  
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Getting Started  
Determining If Your Phone Is Already Activated  
If you purchased your phone at a Sprint Store, it is probably  
ready to use. If you received your phone in the mail, it  
probably has been activated; all you need to do is unlock it. If  
your phone is not activated, please use another phone to call  
Sprint Customer Service at 1-888-211-4727.  
You must be in an area covered by the Nationwide Sprint PCS  
Network and the Nextel National Network when you first  
power up and unlock your phone.  
Tip:  
Unlocking Your Phone  
To unlock your phone, follow these easy steps:  
1. Press and hold eto turn the phone on.  
2. Press Unlock (right softkey).  
To select a softkey, press the button directly below the text  
appearing on the bottom left and right of your display screen.  
Softkey actions change according to screen.  
Note:  
3. Enter your four-digit lock code.  
If you can’t recall your lock code, try using the last four digits  
of your wireless phone number. If this doesn’t work, call  
Sprint Customer Service.  
Tip:  
When you power up your phone the first time, it performs a  
series of security checks. For example, it verifies the phone is  
Sprint-approved and the correct SIM card is installed. If you  
don’t pass the security checks, your phone displays messages  
and screen prompts showing what to do next. If you still  
encounter security messages, call Sprint Customer Service.  
Section 1A: Setting Up Service  
3
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Setting Up Your Voicemail  
Unanswered phone calls are automatically transferred to  
your voicemail, even if your phone is in use or turned off.  
Therefore, you may want to set up your voicemail and  
personal greeting as soon as your phone is activated.  
To set up your voicemail:  
1. From standby mode, press and hold 1.  
2. Follow the system prompts to:  
Create your passcode.  
Record your name announcement.  
Record your greeting.  
Choose whether to activate One-Touch Message  
Access (a feature that lets you access messages  
simply by pressing and holding 1, bypassing the  
need for you to enter your passcode).  
Voicemail Passcode  
Note:  
If you are concerned about unauthorized access to your  
voicemail account, Sprint recommends that you enable your  
voicemail passcode.  
For more information about using your voicemail, see “Using  
Voicemail” on page 213.  
4
Section 1A: Setting Up Service  
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Account Passwords  
As a Sprint customer, you enjoy unlimited access to your  
personal account information, your voicemail account, and  
your data services account. To ensure that no one else has  
access to your information, you need to create passwords to  
protect your privacy.  
Account Password  
If you are the account owner, you have an account password  
to sign on to www.sprint.com and to use when calling Sprint  
Customer Service. Your default account password is the last  
four digits of your Social Security number or the password  
you selected when you purchased your phone. If you are not  
the account owner (if someone else receives the invoice for  
your Sprint service), you can get a sub-account password at  
Voicemail Password  
You create your voicemail password (or passcode) when you  
set up your voicemail. See “Setting Up Your Voicemail” on  
page 4 for more information on your voicemail password.  
Data Services Password  
With your Motorola Deluxe ic902 phone, you may elect to set  
up a data services password. This optional password may be  
used to authorize purchase of Premium Services content and  
to protect personal information on multi-phone accounts.  
For more information, or to change your passwords, sign on  
to www.sprint.com or call Sprint Customer Service at  
1-888-211-4727.  
Section 1A: Setting Up Service  
5
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Getting Help  
You can go online to:  
Access your account information.  
Check your minutes used (depending on your  
service plan).  
View and pay your bill.  
Enroll for online billing and automatic payment.  
Purchase accessories.  
Shop for the latest phones.  
View other service plans and options available.  
Learn more about data services and other great products  
like games, ringers, screen savers, and more.  
Reaching Sprint Customer Service  
You can reach Sprint Customer Service many different ways:  
Dial  
on your phone.  
*2t  
Sign on to your account at www.sprint.com.  
Call us toll-free at 1-888-211-4727.  
Receiving Automated Invoicing Information  
For your convenience, your phone gives you access to  
invoicing information on your account. This information  
includes balance due, payment received, invoicing cycle, and  
an estimate of the number of minutes used since your last  
invoicing cycle.  
To access automated invoicing information:  
Press  
.
*4t  
6
Section 1A: Setting Up Service  
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This service may not be available in all Affiliate areas.  
Note:  
Sprint 411  
You have access to a variety of services and information  
through Sprint 411, including residential, business, and  
government listings; movie listings or show times; driving  
directions, restaurant reservations, and major local event  
information. You can get up to three pieces of information  
per call, and the operator can automatically connect your call  
at no additional charge.  
There is a per-call charge to use Sprint 411 and you are billed  
for airtime.  
To call Sprint 411:  
Press  
.
411t  
Operator Services  
Operator Services provides assistance when placing collect  
calls or when placing calls billed to a local telephone calling  
card or to a third party.  
To access Operator Services:  
Press  
.
0t  
For more information or to see the latest products and  
services, visit us online at www.sprint.com.  
Section 1A: Setting Up Service  
7
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Section 1B  
Your Phone: The Basics  
In This Section  
Your Motorola Deluxe ic902 Phone  
Getting Started With Your Phone  
Finding Your Phone Number and Walkie-Talkie Number  
Basic Phone Features  
Accessories  
Entering Text  
Your phone is packed with features that simplify your life and  
expand your ability to stay connected to the people and  
information that are important to you. This section gives you an  
overview of your phone, describes its basic features, shows  
you how to power it on and off, charge your battery, and  
insert your SIM card.  
8
Section 1B: Your Phone: The Basics  
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Your Motorola Deluxe ic902 Phone  
Front View of Your Phone  
7. Retractable  
Antenna  
6. Smart Key  
8. Quick Release  
Button  
1. Speaker Key  
2. microSD  
Cardholder  
9. Status Light  
10. Camera  
11. Flash  
3. Volume  
Keys  
12. External  
Display  
4.Walkie-Talkie  
Button  
5. Audio  
Connector  
13. USB  
Connector  
Section 1B: Your Phone: The Basics  
9
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Inside View of Your Phone  
19. Display  
Screen  
14. Earpiece  
20. Music Players  
Keys  
21. External  
Camera Key  
15. Softkeys  
22. Keypad  
16. Camera Key  
23. BACK Key  
24. END /  
Power Key  
17. TALK  
Key  
25.Menu/OK  
Key  
26. Navigation  
Keys  
18. Microphone  
10  
Section 1B: Your Phone: The Basics  
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Key Functions  
1. Speaker Key turns the speakerphone on and off during  
phone calls and Nextel Walkie-Talkie calls. You can also  
use it to answer phone calls in speaker mode. When the  
phone is closed, it can be used with the Smart Key to  
make a phone call from the Call History list.  
2. microSD Cardholder holds a microSD memory card.  
Inserting a microSD card here expands your phone’s  
available memory and allows you to easily store images,  
videos, music, and voice data in your phone. See “Using  
the microSD Card” on page 168.  
3. Volume Keys allow you to adjust the ringer volume in  
standby mode or adjust the voice volume during a call.  
You can use the Volume keys to scroll up or down the  
different menu options. To mute the ringer during an  
incoming call, press the volume key up or down.  
4. Walkie-Talkie Button allows you to use your phone as a  
long-range, digital Walkie-Talkie.  
5. Audio Connector allows you to plug in an optional  
headset for convenient, hands-free conversations. Your  
Walkie-Talkie headset can only use this connector.  
The use of wireless phones while driving may cause  
distraction. Discontinue a call if you can’t concentrate on  
driving. Additionally, the use of wireless devices and their  
accessories may be prohibited or restricted in certain areas.  
Always obey the laws and regulations on the use of these  
products.  
Note:  
Section 1B: Your Phone: The Basics  
11  
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6. Smart Key ends a phone call or Walkie-Talkie call,  
forwards an incoming call to voicemail, and dismisses a  
Call Alert. In standby mode, it accesses Call History  
when the phone is closed.  
7. Retractable Antenna can be extended to optimize your  
phone’s performance during phone calls, Walkie-Talkie  
calls, and data sessions.  
8. Quick Release Button opens your phone when pressed.  
9. Status Light does the following:  
Flashes green to indicate your battery is charging.  
Flashes red to indicate your battery is low.  
Flashes red and green to indicate you have an  
incoming call.  
Flashes orange and green to indicate you have  
received a message or Call Alert, or that an alarm  
has expired.  
10. Camera allows you to take sharp, high-resolution digital  
pictures.  
11. Flash helps illuminate the pictures you take with your  
phone’s camera.  
12. External Display Screen provides all the information you  
need to operate your phone, such as incoming call  
notification, Contacts, date and time, signal coverage,  
battery strength, and much more when your phone is  
closed.  
13. USB Connector allows you to attach the battery charger  
or other accessories to your phone.  
14. Earpiece lets you hear the caller and automated phone  
prompts.  
15. Softkeys let you select softkey actions or menu items  
appearing on the bottom left and right of the display  
screen.  
12  
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16. Camera Key activates your phone’s camera mode and  
allows you to take sharp, high-resolution digital  
pictures.  
17. TALK Key allows you to place or receive phone calls,  
answer Call Waiting, and use Three-Way Calling.  
18. Microphone allows the other caller to hear you clearly  
when you are speaking to them.  
19. Display Screen provides all the information you need to  
operate your phone, such as incoming call notification,  
Contacts, date and time, signal coverage, battery  
strength, and much more.  
20. Music Player Keys allow you to control the music playing  
through the Sprint Music Store when the phone is  
closed. After you begin playing music through the Sprint  
Music Store, if you close your phone, you can use these  
keys as follows:  
Press the center key to pause or unpause music  
playback.  
Press the right-arrow key to skip to the next song.  
Press and hold the right-arrow key to rewind.  
Press the left-arrow key to skip to the previous song.  
Press and hold the left-arrow key to fast-forward.  
21. External Camera Key activates your phone’s camera  
mode and allows you to take sharp, high-resolution  
digital pictures.  
22. Keypad Sensor detects ambient light. If Keypad Sensor is  
enabled, your phone measures the available light and  
determines whether the keypad backlight needs to be  
turned on.  
23. BACK Key deletes characters from the display screen in  
text entry mode. When in a menu, press to return to  
b
the previous menu. This key also allows you to return to  
the previous screen during a data session.  
Section 1B: Your Phone: The Basics  
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24. END/Power Key ends a call. Press and hold  
for two  
e
seconds to turn your phone on or off. While in the main  
menu, it returns the phone to standby mode and  
cancels your input. When you receive an incoming call,  
press  
to mute the ringer.  
e
25. Menu / OK Key selects the highlighted choice when  
navigating through a menu. From standby mode,  
pressing  
takes you to the main menu.  
O
26. Navigation Keys scroll through the phone’s menu options  
and act as shortcut keys from standby mode. To assign  
shortcuts to the navigation keys, see “Shortcuts” on  
page 86.  
Antenna  
To optimize your phone’s performance, extend the antenna  
during phone calls, Nextel Walkie-Talkie calls, and data  
sessions.  
To extend the antenna, pull gently on the rounded tip until  
the antenna is fully extended and clicks into position. When  
finished with a call, retract the antenna by pushing gently on  
the rounded tip until the antenna clicks into place.  
14  
Section 1B: Your Phone: The Basics  
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Getting Started With Your Phone  
To start using your Motorola Deluxe ic902 phone:  
Make sure your SIM card is in place.  
Charge the battery.  
Turn on your phone.  
After you’ve completed these items, you are ready to begin  
using your new phone.  
Locating Your SIM Card  
Your SIM (Subscriber Identity Module) card is a small card  
with gold foil lodged within a larger card. This card is included  
in the shrink-wrap package that also contains the phone user  
guide and other documentation.  
If no SIM card came with your phone, contact Sprint  
Customer Service at 1-888-211-4727.  
You must use the SIM card that comes with your  
PowerSource phone. If you have a black or yellow  
Nextel SIM card from a previous phone, you can  
transfer Contacts entries stored in the SIM card to  
your phone. See “Copying Contacts Entries – SIM  
Card to Phone” on page 135 for an explanation of  
how to do this.  
IMPORTANT  
After you begin using your phone with a SIM card, you cannot  
switch to a different SIM card with this phone. If you need to  
change SIM cards, contact Sprint Customer Service.  
Section 1B: Your Phone: The Basics  
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Inserting Your SIM Card  
To insert your SIM card:  
1. Detach the SIM card from the larger card in which it is  
lodged.  
2. With your phone powered off, remove the battery door  
and battery. See “Removing the Battery” on page 20.  
3. With your fingers, carefully slide the SIM card in under  
the edge, and press it gently in place.  
Do not touch the gold-colored areas of your SIM card.  
Important:  
16  
Section 1B: Your Phone: The Basics  
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Removing Your SIM Card  
To avoid losing information stored in your SIM card, do  
not remove it from your phone unless absolutely  
necessary.  
Important:  
To remove your SIM card:  
1. With your phone powered off, remove the battery door  
and battery. See “Removing the Battery” on page 20.  
2. With your fingernail, carefully slide the SIM card out  
from under the edge.  
Protect your SIM card as you would any delicate object. Store  
it carefully.  
Note:  
Section 1B: Your Phone: The Basics  
17  
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Using Your Phone’s Battery and Charger  
Use only Sprint-approved or Motorola-approved batteries  
and chargers with your phone. The failure to use a Sprint-  
approved or Motorola-approved battery and charger may  
increase the risk that your phone overheats, catches fire,  
or explodes, resulting in serious bodily injury, death, or  
property damage.  
WARNING  
Sprint-approved and Motorola-approved batteries and  
accessories can be found at Sprint Stores, through Motorola,  
or by calling 1-888-211-4727 to order. They’re also available  
at www.sprint.com – just click the Accessories link.  
Battery Capacity  
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It  
allows you to recharge your battery before it is fully drained.  
When the battery reaches 5% of its capacity, your phone  
makes a sound and displays a message. When there are  
approximately two minutes of talk time left, the phone  
sounds an audible alert and then powers down.  
Long light settings, searching for service, vibrate mode,  
browser use, and other variables may affect battery life.  
Note:  
Tip:  
Be sure to watch your phone’s battery level indicator and  
charge the battery before it runs out of power.  
18  
Section 1B: Your Phone: The Basics  
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Installing the Battery  
Depending on the capacity of the battery, your battery and  
battery door may look slightly different than the illustrations  
shown in this user guide.  
Note:  
To install your battery:  
1. Make sure the phone is powered off.  
2. Slide the release button to the side until it releases the  
battery door.  
3. Allow the battery door to pop up, and remove it from  
the back of your phone.  
4. Insert the top of the battery into the battery area. Be  
sure the gold-colored areas on the battery and on the  
phone are touching.  
5. Press the battery down to secure it.  
Section 1B: Your Phone: The Basics  
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6. Replace the battery door and press it gently until you  
hear a click.  
Removing the Battery  
Do not handle a damaged or leaking Li-Ion battery as you  
can be burned.  
WARNING  
To remove your battery:  
1. Make sure the phone is powered off.  
2. Slide the release button back until the battery door  
unlatches.  
3. Allow the battery door to pop up, and remove it from  
the back of your phone.  
4. Remove the battery by lifting it out from the side.  
20  
Section 1B: Your Phone: The Basics  
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Charging the Battery  
Your phone’s Li-Ion battery is rechargeable and should be  
charged as soon as possible so you can begin using your  
phone.  
Keeping track of your battery’s charge is important. If your  
battery level becomes too low, your phone automatically  
turns off, and you lose all the information you were just  
working on.  
For a quick check of your phone’s battery level, glance at the  
battery charge indicator located on your display screen. If the  
battery charge is getting too low, the phone makes a sound  
and displays a message.  
Always use a Sprint-approved or Motorola-approved charger  
or vehicle power adapter to charge your battery.  
Using the Charger  
To use the charger provided with your phone:  
1. Plug the charger into an electrical outlet.  
2. Pull and rotate the connector cover.  
3. Plug the other end of the charger into the USB  
connector.  
Section 1B: Your Phone: The Basics  
21  
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Your display screen lets you know the battery is charging.  
Both the battery icon  
charging status.  
and a text message show the  
You can also charge your phone using a Motorola-approved  
USB cable and a computer that supports charging through its  
USB port. You can only use a Motorola-approved USB cable.  
Tip:  
Battery Use and Maintenance  
Sprint-approved Li-Ion chargers provide optimum  
performance. Other chargers may not charge the Li-Ion  
battery, only partially charge it, or may yield a reduced  
number of lifetime charge cycles  
Extreme temperatures degrade battery performance. Do  
not store the battery where temperatures exceed 140°F  
(60°C) or fall below -4°F (-20°C).  
Li-Ion batteries have a self-discharge rate and, without  
use, lose about 1% of their charge per day.  
22  
Section 1B: Your Phone: The Basics  
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Turning Your Phone On and Off  
To turn your phone on:  
1. Open the phone.  
2. Press and hold  
for approximately two seconds.  
e
As your phone connects to the network, you see a connecting  
message. Your phone may require you to enter identifying  
information to use it or to access specific features. See  
“Setting Your Phone’s Security” on page 92 for more  
information.  
To turn your phone off:  
1. Open the phone.  
2. Press and hold  
.
e
Finding Your Phone Number and  
Walkie-Talkie Number  
My Business Card lets you view your phone number, Walkie-  
Talkie number, and other information.  
To view information about your phone:  
1. Press  
> Contacts > My Business Card.  
O
2. Scroll to see your information:  
Mobile lists your phone number.  
Walkie-Talkie lists your Walkie-Talkie number.  
To enter additional information, press Edit (left softkey). You  
can now enter your name, home and work numbers, and  
email, if you want. See “Entering Text” on page 31 for more  
instructions on how to do this.  
Section 1B: Your Phone: The Basics  
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Basic Phone Features  
Congratulations on purchasing your new Motorola Deluxe  
ic902 phone. Your phone is lightweight, durable, and easy-to-  
use. It offers many significant features and service options.  
The following list previews some of those features and  
provides page numbers where you can find out more:  
Dual-mode capability allows you to make both Nextel  
Walkie-Talkie calls on the Nextel National Network  
and traditional wireless phone calls on the Nationwide  
Sprint PCS Network. Nextel Walkie-Talkie calls include  
Walkie-Talkie, Group Walkie-Talkie, Talkgroup, and Nextel  
Direct TalkSM calls (page 37).  
Walkie-Talkie button lights up whenever you receive a  
Walkie-Talkie call (page 50).  
SMS Text Messaging (page 219) and SMS Voice Messaging  
(page 221), provide quick and convenient messaging  
capabilities.  
Contacts stores Walkie-Talkie numbers, phone numbers,  
and other information in an easy-to-use, integrated  
format (page 120).  
A Calendar and many other built-in tools to help you  
manage your busy lifestyle (page 139).  
Your phone is equipped with a Location feature for use in  
connection with location-based services (page 79).  
Word English Text Input lets you quickly type messages  
with one key press per letter (page 32).  
Sprint Voice Command lets you dial phone numbers by  
saying a name or the digits of a phone number  
(page 228).  
Voice Records allows you to make recordings right on your  
phone (page 149).  
24  
Section 1B: Your Phone: The Basics  
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Speed dial lets you dial phone numbers with fewer key  
presses (page 47).  
Data Roam Guard will alert you when you are roaming  
and using your browser or other online applications,  
giving you the option to continue using those  
applications while in the roaming area (page 110).  
You can pair your Bluetooth-enabled phone to other  
Bluetooth devices, including headsets and handsfree  
devices (page 203). You may also pair with a personal  
computer or hand-held device for dial-up networking,  
using your phone as a wireless modem.  
The built-in camera allows you to take full-color digital  
pictures and videos, view your pictures and videos using  
the phone’s display, and instantly share them with family  
and friends using Sprint Picture Mail service (page 177).  
The Media Player allows you to enjoy video clips and  
listen to audio files with your phone (page 196).  
Sprint Power Vision Your phone and service provide access  
to Sprint Power Vision enhanced data services, including  
Sprint TVSM, the Sprint Music StoreSM, fast Web access,  
downloadable games, ringers, and applications, and more.  
For complete information on the services available, see the  
Experience Sprint Power Vision guide that came with your  
phone.  
Note:  
Section 1B: Your Phone: The Basics  
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Viewing Status Information  
Your phone’s display screen provides a wealth of information  
about your phone’s status and options. This list identifies  
some of the symbols you’ll see on your phone’s display  
screen:  
To view a complete list of your phone’s icons and descriptions,  
press > Settings/Tools > Settings > Phone Info > Icon Glossary.  
Tip:  
O
shows your current signal strength. (The more lines  
you have, the stronger your signal.)  
means your phone cannot find a signal.  
indicates battery charge level (icon shown is full).  
indicates you are “roaming” off the Nationwide  
Sprint PCS Network.  
indicates you have a new message (text message,  
SMS Voice message, or Picture Mail).  
indicates you have voicemail messages. (Press and  
hold  
to call your voicemail box.)  
1
tells you a call is in progress.  
indicates a missed phone call.  
Sprint Vision connection/coverage indicator  
(1XRTT/CDMA Packet Data Service).  
Sprint Power Vision connection/coverage indicator  
(EVDO).  
indicates your phone is operating in TTY mode.  
indicates a data cable is connected to your phone.  
26  
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indicates your phone’s location feature is on.  
indicates your phone’s location feature is off.  
indicates you are in Airplane mode.  
indicates you have Nextel Walkie-Talkie coverage.  
indicates the Walkie-Talkie speaker is on.  
indicates the Walkie-Talkie speaker is off.  
indicates your phone is set to ring for incoming  
calls.  
indicates a Nextel Walkie-Talkie call is in progress.  
indicates a Talkgroup call is in progress.  
indicates a Nextel Group Walkie-Talkie call is in  
progress.  
indicates a Nextel Direct Talk call is in progress.  
indicates you have received a Call Alert.  
indicates you missed a Walkie-Talkie call or a  
Talkgroup call.  
Section 1B: Your Phone: The Basics  
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Navigating Through Phone Menus and Options  
The navigation keys on your phone allows you to scroll  
through menus and options quickly and easily.  
To navigate through a list-type menu, simply press your  
navigation keys up or down. The scroll bar at the right of the  
menu keeps track of your position in the menu at all times.  
For a diagram of your phone’s menu, please see “Your Phone’s  
Menu” on page iv.  
Some features, such as Call History and Contacts, allow you to  
access options by highlighting icons near the top of the  
screen. To navigate through these options, press your  
navigation keys left or right.  
Selecting Menu Items  
As you navigate through the menu, menu options are  
highlighted. Select an item by highlighting it and pressing  
.
O
For example, if you want to see your volume settings:  
1. Press  
to access the main menu.  
O
2. Select Settings/Tools by pressing  
or by highlighting it  
#
and pressing  
.
O
3. Select Settings by pressing  
or by highlighting it and  
1
pressing  
.
O
4. Select Sounds by pressing  
or by highlighting it and  
or by highlighting it and  
1
2
pressing  
.
O
5. Select Volume by pressing  
pressing  
.
O
For the purposes of this guide, the above steps condense into  
“Press > Settings/Tools > Settings > Sounds > Volume.”  
O
Note:  
28  
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Backing Up Within a Menu  
To go to the previous menu, press  
.
b
To return to standby mode, press  
.
e
Shortcuts and Favorites  
In standby mode, your phone give you ways to quickly access  
features you use frequently:  
Use the navigation keys to use shortcuts to five  
features.  
Press Favorites (right softkey) to access a list of favorite  
features.  
Help  
Your phone contains an in-device help program to help you  
understand complicated or seldom used features. When you  
access a feature, Help sometimes appears as a menu item or  
softkey. Select Help and read the text for a quick overview of  
the feature. For more information, refer to this guide.  
Section 1B: Your Phone: The Basics  
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Accessories  
Your phone comes with the following accessories:  
A Li-Ion battery and charger.  
A 128K SIM card.  
A microSD memory card.  
A stereo headset.  
A carry holster.  
Various accessories are available for use with your ic902  
phone, including cases, vehicle power chargers, data cables,  
hands-free accessories, and more.  
To make communicating with Nextel Walkie-Talkie easier, the  
Motorola Walkie-Talkie headset allows hands-free operation.  
You can use it for phone calls as well as Nextel Walkie-Talkie  
calls.  
To order additional accessories, go to www.sprint.com or call  
1-888-242-4187. You can also contact your Sprint Authorized  
Representative or stop by any Sprint Store. For information on  
Sprint Store locations, go to www.sprintstorelocator.com.  
30  
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Entering Text  
Selecting a Character Input Mode  
Your phone provides convenient ways to enter words, letters,  
punctuation, and numbers whenever you are prompted to  
enter text (for example, when adding a Contacts entry or  
when using SMS Text Messaging).  
To change the character input mode:  
1. When you display a screen where you can enter text,  
press Options (right softkey) to change the character  
input mode.  
2. Select one of the following options:  
Word English to enter text using a predictive text  
entering system that reduces the keys that need to  
be pressed while entering a word (see page 32).  
Multi-Tap to cycle through the alpha characters  
associated with the letters on the keypad (see  
page 33).  
Numbers to enter numbers by pressing the numbers  
on the keypad (see page 34).  
Symbols to enter symbols (see page 34).  
Word Spanish to enter Spanish text using predictive  
text like Word English (see page 32).  
When entering text, press *to change letter capitalization.  
Tip:  
An additional option (Insert Preset Msg) is available when  
using messaging. See “Managing Preset Messages” on  
page 82.  
Section 1B: Your Phone: The Basics  
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Entering Characters Using Word English Text Input  
Word English Text Input lets you enter text into your phone  
by pressing keys just once per letter. (To select the  
Word English mode when entering text, see “Selecting a  
Character Input Mode” on page 31.)  
Word English Text Input analyzes the letters you enter using  
an intuitive word database and creates a suitable word. (The  
word may change as you type.)  
To enter a word using Word English Text Input:  
1. Select the Word English character input mode. (See  
“Selecting a Character Input Mode” on page 31.)  
2. Press the corresponding keys once per letter to enter a  
word (for example, to enter the word “Bill,” press  
). (If you make a mistake, press to  
2 4 5 5  
b
erase a single character. Press and hold to delete an  
b
entire entry.)  
If the word you want is not displayed after you have  
entered all the letters, press the navigation key down to  
scroll through other word options. A pop-up list appears  
with the word options.  
To accept a word and insert a space, press  
– or –  
.
#
To accept a word completion (such as “Billion” when you  
entered “Bill”), press the navigation key right.  
To turn word completion on or off, press  
Settings > Others > Text Input > Word Completion > On or Off.  
> Settings/Tools >  
O
Tip:  
32  
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Adding a Word to the Word English Database  
If a word you want to enter is not displayed as an option  
when you are using Word English Text Input, you can add it to  
the database.  
To add a word to the Word English Text Input database:  
1. Select the Multi-Tap character input mode. (See  
“Selecting a Character Input Mode” on page 31.)  
2. Enter the word using multi-tap text entry. (See  
“Entering Characters Using Multi-Tap Mode” on  
page 33.) The word appears as an option the next time  
you scroll through options during Word English Text  
Input.  
To turn the dictionary on or off, press O> Settings > Others  
> Text Input > Personal Dictionary > On or Off.  
Tip:  
Entering Characters Using Multi-Tap Mode  
To enter characters by tapping the keypad:  
1. Select the Multi-Tap mode. (See “Selecting a Character  
Input Mode” on page 31.)  
2. Press the corresponding keys repeatedly until the  
desired letter appears. (For example, to enter the word  
“Bill,” press  
twice,  
three times,  
three times,  
2
4
5
and  
three times again). If you make a mistake, press  
5
to erase a single character. Press and hold to erase  
b
b
an entire word.  
By default, the first letter of an entry is capitalized and the  
following letters are lowercased. After a character is entered,  
the cursor automatically advances to the next space after two  
seconds or when you enter a character on a different key.  
Section 1B: Your Phone: The Basics  
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Characters scroll in the following order:  
. ? ! , @ ' - _ : ; ( ) & " 1 0 ^ ` % $ + * / \ | ~ [ ] = >  
1
< #  
A B C 2  
D E F 3  
G H I 4  
J K L 5  
2
3
4
5
6
M N O 6  
P Q R S 7  
T U V 8  
W X Y Z 9  
0 (no letters)  
Space  
7
8
9
0
#
Shift  
*
Entering Numbers and Symbols  
To enter numbers:  
Select the Numbers mode and press the appropriate key.  
(See “Selecting a Character Input Mode” on page 31.)  
To enter symbols:  
Select the Symbols mode. (See “Selecting a Character  
Input Mode” on page 31.) To enter a symbol, press the  
appropriate key indicated on the display screen.  
34  
Section 1B: Your Phone: The Basics  
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Section 2  
Using Your Phone  
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Section 2A  
Making and Answering Calls  
In This Section  
Types of Calls  
Making and Answering Phone Calls  
Making and Answering Nextel Walkie-Talkie Calls  
Making and Answering Talkgroup Calls  
Making and Answering Nextel Direct Talk Calls  
Using Call Alerts  
Keeping Track  
Your Motorola Deluxe ic902 phone offers many different ways to  
connect to your family, friends, and associates. In addition to  
traditional wireless phone calls, you can make Nextel Walkie-  
Talkie calls to both individuals and groups, participate in  
Talkgroups, use Nextel Direct Talk, and send Call Alerts.  
36  
Section 2A: Making and Answering Calls  
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Types of Calls  
With the Nationwide Sprint PCS Network, Nextel Walkie-  
Talkie, and your Motorola Deluxe ic902 phone, you have the  
following traditional wireless phone and Nextel Walkie-Talkie  
services available to you:  
Digital Wireless Phone Calls offer clear calls and many extra  
services, including missed call notification, three-way  
calling, speakerphone, and speed dialing (page 38).  
Digital Nextel Walkie-Talkie Calls allow two-way radio  
communication with other Nextel Walkie-Talkie users  
within the Nextel National Network (page 48).  
Nextel Group Walkie-Talkie Calls allow coast-to-coast two-  
way radio calling to up to 20 Nextel Walkie-Talkie  
customers simultaneously (page 53).  
Talkgroup Calls allow two-way radio calling to up to 100  
Nextel Talkgroup customers simultaneously (page 57).  
To learn more about the differences between NextelGroup  
Walkie-Talkie calls and Talkgroup calls, please see “Difference  
Between Group Walkie-Talkie and Talkgroup Calls” on  
page 57.  
Note:  
Nextel Direct Talk Calls allow two-way radio  
communication between two or more Nextel  
Direct Talk-capable phones. These calls are not made on  
the network (page 60).  
Please see your service plan for information on pricing.  
Note:  
Section 2A: Making and Answering Calls  
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Making and Answering Phone Calls  
Making Calls  
Placing a traditional, wireless phone call from your phone is  
as easy as making a call from any landline phone.  
To make a phone call using your keypad:  
1. Make sure your phone is on and open.  
2. Enter a phone number from standby mode. (If you make  
a mistake while dialing, press to erase one digit at a  
b
time. Press and hold to erase the entire number.)  
b
3. Press  
. (To make a call when you are roaming and  
t
Call Guard is enabled, see “Using Call Guard” on  
page 109.)  
4. Press  
or close the phone when you are finished.  
e
To redial your last outgoing call, press s twice.  
Tip:  
Answering Calls  
To answer an incoming call:  
1. Make sure your phone is on.  
When your phone is off, incoming phone calls go directly to  
voicemail.  
Note:  
If you are on another phone call or Walkie-Talkie call, or using  
data services, please see “Keeping Track” on page 68.  
2. Press  
to answer an incoming call.  
t
– or –  
Press Answer (left softkey).  
38  
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When the phone is closed, you can answer a call by  
pressing the Speaker Key.  
Note:  
Depending on your phone’s settings, you may also answer  
number key. See “Call Answer Mode” on page 87 for more  
information.  
Your phone notifies you of incoming calls in the following  
ways:  
The phone rings or vibrates.  
The status light flashes green and red.  
The backlight illuminates.  
The display screen show an incoming call notification. If  
the incoming call is from a number stored in your  
Contacts, the entry’s name and/or number appears.  
Answering a Roam Call With Call Guard Enabled  
Call Guard is an option that helps you manage your roaming  
charges when making or receiving calls while outside the  
Nationwide Sprint PCS Network. Please see “Controlling Your  
Roaming Experience” on page 105 for more information  
about roaming.  
To answer a call when you are roaming and Call Guard is  
enabled:  
Press  
to answer the call. (See “Using Call Guard” on  
e
page 109 for additional information.)  
Ending a Call  
To disconnect a call when you are finished:  
Close the phone or press  
.
e
When the phone is closed, you can end a call by pressing the  
Smart Key.  
Note:  
Section 2A: Making and Answering Calls  
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Missed Phone Calls  
Missed phone calls are forwarded to voicemail.  
Calling Emergency Numbers  
You can place calls to 911 (dial  
and press  
),  
t
9 1 1  
even if your phone is locked or your account is restricted.  
During an emergency call, press Options (right softkey) to  
display your options.  
When you place an emergency call, your phone automatically  
enters Emergency mode. Your phone exits Emergency mode a  
few minutes after you end the emergency call.  
To exit Emergency mode, do one of the following:  
Wait until your phone exits Emergency mode.  
Dial a non-emergency phone number.  
Emergency Mode and Nextel Walkie-Talkie Calls  
Your phone’s Walkie-Talkie functionality impacts Emergency  
mode as follows:  
If your phone has only been provisioned for Nextel  
Walkie-Talkie service, you cannot make emergency calls.  
You cannot make or receive any Walkie-Talkie calls when  
your phone is in Emergency mode.  
If you are on a Walkie-Talkie call, you must wait until the  
phone reconnects to a cellular network before attempting  
to make an emergency 911 call.  
You may be in an area that has Nextel Walkie-Talkie  
coverage, but no cellular network coverage. If so, you will  
not be able to make emergency calls.  
Emergency Mode With an Inactive SIM Card  
You can still make emergency calls if your SIM card is not  
working or if your SIM security code is not being accepted.  
40  
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Enhanced 911 (E911) Information  
This phone features an embedded Global Positioning System  
(GPS) chip necessary for utilizing E911 emergency location  
services where available.  
When you place an emergency 911 call, the GPS feature of  
your phone begins to seek information to calculate your  
approximate location. Depending on several variables,  
including availability and access to satellite signals, it may  
take up to 30 seconds or more to determine and report your  
approximate location.  
Always report your location to the 911 operator when  
placing an emergency call. Some designated  
IMPORTANT  
emergency call takers, known as Public Safety  
Answering Points (PSAPs) may not be equipped to  
receive GPS location information from your phone.  
In-Call Options  
Pressing Options (right softkey) during a call displays a list of  
features you may use during the course of a call. To select an  
option, highlight it, and press . The following options are  
O
available:  
Select Speaker On to route the phone’s audio through the  
speaker. You can adjust the speaker volume using the  
volume keys on the side of the phone. Select Speaker Off  
to use the phone’s earpiece.  
You can also turn the speakerphone on or off by pressing the  
Speaker Key during a phone call.  
Note:  
Due to higher volume levels, do not place the phone near your  
ear during speakerphone use.  
Contacts opens your phone’s address book.  
Section 2A: Making and Answering Calls  
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3-Way Call lets you initiate a three-way call  
(see page 225).  
Record Recipient creates a Voice Record of the call.  
Phone Info opens your Phone Info menu.  
Send Text Message opens your Text Messaging menu.  
Call History opens your Call History menu.  
Use Bluetooth or Switch Audio switches the call from a  
Bluetooth headset to your phone.  
Tools opens your Tools menu.  
TTY allows you to set TTY options.  
During a call, the left softkey button functions as the Mute  
button. Press it to mute the phone’s microphone for privacy.  
Press it again to Unmute the phone.  
End-of-Call Options  
If you have just finished a call with someone listed in your  
Contacts, the entry’s name and the duration of the call are  
displayed.  
After receiving a call from or making a call to a phone number  
that is not in your Contacts, the phone number and the  
duration of the call are displayed. After finishing the call,  
press Options (right softkey) and then select Save to store the  
number to Contacts.  
The End-of-Call options are not displayed for calls identified  
as No ID or Restricted.  
Note:  
To go to Call History after ending a call:  
Press Call History (right softkey) or Options (right softkey)  
and then select Call History.  
42  
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Saving a Phone Number  
Your phone can store up to five phone numbers in each  
Contacts entry. Each entry’s name can contain 24 characters.  
Your phone automatically sorts the Contacts entries  
alphabetically. (For more information, see “Using Contacts”  
on page 120.)  
To save a number from standby mode:  
1. Enter a phone number.  
2. Press Options (right softkey).  
3. Select Save and press  
.
O
4. Select As New Entry and press . Use the numeric  
O
keypad to enter the new contact name, then press Save  
(left softkey).  
– or –  
Select To Existing Entry and press . Scroll to the  
O
existing entry where you want to save the number and  
press , then press Save (left softkey).  
O
Dialing and Saving Phone Numbers With Pauses  
You can dial or save phone numbers with pauses for use with  
automated systems, such as voicemail or credit card billing  
numbers.  
There are two types of pauses available on your phone:  
Hard Pause sends the next set of numbers when you  
press the left softkey.  
2Sec Pause automatically sends the next set of numbers  
after two seconds.  
You can have multiple pauses in a phone number and  
combine two-second pauses with hard pauses.  
Note:  
Section 2A: Making and Answering Calls  
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To dial or save phone numbers with pauses:  
1. Enter the phone number.  
2. Press Options (right softkey) and select either Hard Pause  
or 2Sec Pause.  
3. Enter additional numbers.  
Press  
to dial the number.  
t
– or –  
Press Options (right softkey) and select Save to save the  
number in your Contacts.  
When dialing a number with a hard pause, press  
Yes (left softkey) to send the next set of numbers.  
Note:  
Plus (+) Code Dialing  
When placing international calls, you can use Plus Code  
Dialing to automatically enter the international access code  
for your location. From the United States, this number is  
usually 011.  
To make a call using Plus Code Dialing:  
1. Press and hold  
until a “+” appears on your display  
0
screen.  
2. Dial the country code and phone number you’re calling  
and press . (The access code for international dialing  
t
is automatically dialed, followed by the country code  
and phone number.)  
44  
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Abbreviated Dialing  
You can set up your phone to make calls using just the last  
four digits of the number. Your phone automatically prepends  
the first digits (for example, the area code and prefix).  
You must enable Abbreviated Dialing and define the first  
digits before you can use this feature. To set up Abbreviated  
Dialing, see “Calling Options” on page 88.  
To make a call using only the last four digits of the number:  
1. Enter the last four digits of a phone number.  
2. Press  
.
t
Dialing From Contacts  
To dial directly from a Contacts entry:  
1. Press Contacts (left softkey).  
2. Scroll to the phone number you want to call and  
press  
.
t
– or –  
To call another number from the entry, use the  
navigation keys to scroll left and right until you reach  
the phone number you wish to call and press  
.
t
To make a Nextel Walkie-Talkie call, press Contacts (left  
softkey), find the number you want to call, and press and  
hold the Walkie-Talkie button.  
Tip:  
Section 2A: Making and Answering Calls  
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Dialing From Call History  
You can make calls from Call History with your phone open or  
closed.  
To make a call with the phone open:  
1. Press  
> Call History.  
O
2. Find the entry you want on the All Calls list or scroll left  
or right to view the entries on The Walkie Talkie list, the  
Missed Calls list, the Incoming Calls list, and the  
Outgoing Calls list.  
3. Scroll to the phone number you want to call.  
– or –  
If the number shown is Calls History is stored in your  
Contacts with another number you want to call:  
Scroll to the entry and press  
.
O
Press  
entry.  
again to see all numbers store in the Contact  
O
Scroll to the number you want to call.  
4. Press to place the call.  
t
To make a call with the phone closed:  
1. Press the Smart Key to view the All Calls list on your  
phone’s external display.  
2. Use the volume keys to scroll through the All Calls list.  
3. Scroll to the phone number you want to call.  
4. Press the Speaker Key to place the call.  
5. Press the Smart Key to end the call.  
To make a Nextel Walkie-Talkie call from Call History with  
the phone open or closed, find the Walkie-Talkie number  
you want to call and press and hold the Walkie-Talkie  
button to place the call.  
Tip:  
46  
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Using Speed Dialing  
You can store up to 99 numbers in your phone’s speed dial  
memory. With this feature, you can speed dial entries using  
one key press for locations 2-9, and two key presses for  
locations.  
You must enable speed dialing before you can use it. See  
“Calling Options” on page 88 for instructions.  
Note:  
Speed dialing is not available when you are roaming; when  
you are roaming off the Nationwide Sprint PCS Network, you  
must always dial using 11 digits (1 + area code + number).  
For Speed Dial locations 2-9 (One-Touch Dialing):  
Press and hold the appropriate key for approximately  
two seconds. The display screen confirms that the  
number has been dialed when it shows “Calling...”.  
For Speed Dial locations 10-99 (Two-Touch Dialing):  
1. Press the first digit.  
2. Press and hold the second digit for approximately two  
seconds. The display screen confirms that the number  
has been dialed when it shows “Calling...”.  
Section 2A: Making and Answering Calls  
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Making and Answering  
Nextel Walkie-Talkie Calls  
Making Nextel Walkie-Talkie Calls  
To make a Walkie-Talkie call:  
1. Enter the Walkie-Talkie number you want to call. (See  
“Dialing Nextel Walkie-Talkie Numbers” below.)  
2. Press and hold the Walkie-Talkie button on the side of  
your phone. Begin talking after your phone emits a  
chirping sound.  
3. Release the Walkie-Talkie button to listen.  
A Walkie-Talkie call ends automatically after there is no  
activity on the call for several seconds.  
When the phone is closed, you can end a call by pressing the  
Smart Key.  
Note:  
Dialing Nextel Walkie-Talkie Numbers  
Every Walkie-Talkie number has three parts —  
An area ID.  
A network ID.  
A member ID.  
An asterisk separates each part (for example: 999*999*9999).  
When you enter a number containing all three parts, you  
must separate them with asterisks.  
The number of digits in each part of a Walkie-Talkie number  
may vary. For example, your Walkie-Talkie number may be  
formatted as 999*999*9999, while another valid number  
may appear as 555*555555*55.  
Note:  
48  
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When you store a Walkie-Talkie number in Contacts, it is good  
practice to include the whole number, including the asterisks.  
Tip:  
Using Just the Member ID  
If you are contacting someone sharing your network and area  
IDs, you only need to enter the member ID.  
To make a Walkie-Talkie call using only the member ID:  
1. Enter the member ID of a Walkie-Talkie number.  
2. Press and hold the Walkie-Talkie button on the side of  
your phone. Continue as you would on any Walkie-Talkie  
call.  
Using Stored Nextel Walkie-Talkie Numbers  
You can also make Walkie-Talkie calls using numbers stored in  
Contacts or Call History. Just access the appropriate  
Walkie-Talkie number and make the call. This makes it easy to  
call frequently-used Walkie-Talkie numbers.  
To access a Walkie-Talkie number from Call History:  
Press  
> Call History and then scroll left or right to go  
O
to All Calls or Walkie Talkie. Scroll to and highlight the  
Walkie-Talkie number you want.  
To access a Walkie-Talkie number from Contacts:  
1. Press Contacts (left softkey).  
2. Scroll to and highlight the contact you want to call.  
3. Use the navigation keys to scroll left and right to find  
the Walkie-Talkie number (if it is not the first number  
displayed).  
Section 2A: Making and Answering Calls  
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W-T Contacts  
W-T Contacts filters Contacts and Call History to display only  
Walkie-Talkie numbers.  
To access a Walkie-Talkie number using W-T Contacts:  
1. Press  
> Walkie-Talkie > W-T Contacts.  
O
2. Use your left and right navigation keys to select  
W-T Contacts or W-T Call History.  
3. Scroll to and highlight the Walkie-Talkie number you  
want to call.  
Answering Nextel Walkie-Talkie Calls  
When you receive a Walkie-Talkie call, your phone emits a  
chirping sound or vibrates, and the Walkie-Talkie button  
lights up. You then hear the voice of your caller.  
To answer a Walkie-Talkie call:  
1. Wait for the caller to finish speaking.  
2. Press and hold the Walkie-Talkie button on the side of  
your phone. Continue as you would on any Walkie-Talkie  
call.  
3. Press  
to end the call.  
e
A Walkie-Talkie call ends automatically after there is no  
activity on the call for several seconds.  
If your phone is closed, you can end a call by pressing the  
Smart Key.  
Note:  
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Sending Contact Information  
Use Send via Walkie-Talkie to send your own (or another’s)  
contact information to a Walkie-Talkie user.  
Setting Up Send via Walkie-Talkie  
By default, your phone automatically sends your personal  
information every time you make a Walkie-Talkie call. You can  
turn this functionality off or modify how much information  
you want to send.  
To setup Send via Walkie-Talkie:  
1. Press  
> Contacts > My Business Card.  
O
2. Press Options (right softkey) and then select  
Send Settings.  
3. Clear or select Auto Send as desired by pressing  
.
O
4. Clear or select the contact information you want to send  
Mobile, Home, Work, Pager, Other, E-mail, and Web  
Address— by pressing  
after each selection.  
O
5. Select Save (left softkey).  
You will probably want to set up your My Business Card  
screen to contain other contact information, like your  
name and other phone numbers. See “Finding Your Phone  
Number and Walkie-Talkie Number” on page 23 for more  
details.  
Note:  
Using Send via Walkie-Talkie  
You can use Send via Walkie-Talkie during a Walkie-Talkie call  
to send contact information to the person you are speaking  
to. You can also initiate Send via Walkie-Talkie from Contacts  
or Call History.  
Section 2A: Making and Answering Calls  
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To send contact information using Send via Walkie-Talkie during  
a Walkie-Talkie call:  
1. Begin a Walkie-Talkie call in the regular manner.  
2. Release the Walkie-Talkie button.  
3. Press Options (right softkey).  
4. To send your own contact information to the caller,  
select Send Business Card.  
– or –  
To send another’s contact information to the caller,  
select Send a Contact, scroll to the contact you want to  
send, and then press  
.
O
5. Press and hold the Walkie-Talkie button to send the  
information.  
To send contact information from Contacts to a Walkie-Talkie  
user:  
1. Press  
> Contacts > View All.  
O
2. Highlight the Contacts entry you want to send.  
3. Press Options (right softkey) and then select  
Send this Contact > Walkie-Talkie.  
Your phone displays a list of numbers capable of  
receiving Send via Walkie-Talkie information.  
4. Scroll to the entry you want to send the information to,  
and then press  
.
O
5. Press the Walkie-Talkie button to send the information.  
To send your own contact information from Contacts to a  
Walkie-Talkie user:  
1. Press  
> Contacts > View All.  
O
2. Highlight the Contacts entry you want to send your  
information to.  
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3. Press Options (right softkey) and then select  
Send Business Card > Walkie-Talkie.  
4. Press the Walkie-Talkie button to send the information.  
You can also use the All Calls and Walkie-Talkie lists in Call  
History to Send via Walkie-Talkie. Press O> Call History and  
scroll to All Calls or Walkie Talkie.  
Note:  
Nextel Group Walkie-Talkie Calls  
A Nextel Group Walkie-Talkie call is made to multiple Walkie-  
Talkie users at the same time. You can call up to 20 persons  
anywhere on the Nextel National Network on their Group  
Walkie-Talkie compatible phones.  
These Groups do not have established memberships. They are  
created by you or other Group Walkie-Talkie users. A Group  
can be set up for one-time use or it can be stored in Contacts  
for repeated use.  
For information on creating Groups and storing them in  
Contacts, see “Contacts Entries for Walkie-Talkie Groups and  
Talkgroups” on page 129.  
Making Nextel Group Walkie-Talkie Calls  
To make a Group Walkie-Talkie call:  
1. From Contacts or the appropriate Call History list, scroll  
to and select the Group you want to call.  
2. Press the Walkie-Talkie button and continue as if  
making a regular Walkie-Talkie call.  
You can also highlight a call from W-T Contacts. Press  
O> Walkie-Talkie > W-T Contacts. Press the navagation key  
right or left from W-T Contacts or W-T Call History.  
Note:  
Section 2A: Making and Answering Calls  
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Creating a Group Using Walkie Talkie Contacts  
Use Walkie Talkie Contacts to create a Group and make a  
Group Walkie-Talkie call quickly. Or, you can save it to  
Contacts and then make the Group Walkie-Talkie call.  
To create a Group using Walkie Talkie Contacts:  
1. Press  
> Walkie-Talkie > W-T Contacts.  
O
2. Use the left and right navigation keys to select  
W-T Contacts or W-T Call History.  
3. Highlight each entry you want to call and press  
to  
O
make each selection.  
4. To make a Walkie-Talkie Group call, press and hold the  
Walkie-Talkie button  
– or –  
To save the Group, press Options (right softkey) and  
select Save Group. Enter the Name, Category, and then  
press Save (left softkey). You can then make a Group  
Walkie-Talkie call.  
Answering Group Walkie-Talkie Calls  
When you receive a Group Walkie-Talkie call, the name of the  
Group appears on your display screen. Answer a Group  
Walkie-Talkie call in the same way you answer a regular  
Walkie-Talkie call. Only one person may speak on a Group call  
at a time.  
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Group Walkie-Talkie Call Information  
While you are on a Group Walkie-Talkie call, the following  
appears on the display screen:  
The name of the Group.  
The name or the Walkie-Talkie number of the person  
speaking.  
The number of participants in the Group Walkie-Talkie  
call.  
Group Walkie-Talkie Call Details  
During a Group Walkie-Talkie call, you can view details about  
the other Group members, such as their name, Walkie-Talkie  
number, and their status on the call.  
To view call details while on a Group Walkie-Talkie call:  
Press Details (right softkey).  
Your display screen shows the names of the Group members  
next to an icon identifying their status on the call.  
The Group member who is currently  
speaking.  
A Group member who is active on the Group  
call, but is not speaking.  
A Group member who has exited the call.  
A Group member who could not be reached  
on the Group call.  
A Group member whose status is unknown.  
Section 2A: Making and Answering Calls  
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Sharing Groups  
You share Groups by saving Groups from calls you  
participated in and by sending Groups to other callers.  
To store Groups from Call History:  
1. Press  
> Call History and scroll to All Calls or Walkie  
O
Talkie.  
2. From the list, select the Group you want.  
3. Press Options (right softkey) and then select Save.  
4. Select As New Entry, complete the Contacts entry, and  
then press Save (left softkey).  
– or –  
Select Replace Entry and press  
.
O
Using Send via Walkie-Talkie  
Use Send via Walkie-Talkie to forward an established Group to  
another Walkie-Talkie user.  
To forward a Group using Send via Walkie-Talkie:  
1. Press  
> Contacts > Filter by > Walkie-Talkie Group.  
O
2. Scroll to the Group you want to send and then press  
Options (right softkey).  
3. Select Send this Contact.  
4. Select Yes or No to include or exclude yourself from the  
Group.  
If you choose to include yourself and the list already contains  
the maximum number of members, you will be prompted  
that the list is full. You will then be excluded from the list.  
Note:  
5. Use the left and right navigation keys to select Contacts  
or Call History.  
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6. Highlight the caller you want to forward the Group to  
and press  
.
O
7. Push the Walkie-Talkie button to send the Group.  
Making and Answering Talkgroup Calls  
A Talkgroup is a predetermined group of Walkie-Talkie users,  
created by an account administrator. They can contain up to  
100 members.  
Difference Between Group Walkie-Talkie and  
Talkgroup Calls  
In a Group Walkie-Talkie call, you or another caller determines  
who can participate in the call. By contrast, participation in a  
Talkgroup is determined by an administrator. Here are the  
ways Group Walkie-Talkie and Talkgroup calls differ.  
Group  
Talkgroup  
Icon  
Nationwide.  
All users in a Talkgroup  
must share the same  
network and area IDs and  
be physically present in  
their home market.  
Geography  
21  
100.  
Maximum Size  
Set-up  
(including  
originator).  
Dynamically,  
via your  
Predefined by an account  
administrator.  
phone.  
Section 2A: Making and Answering Calls  
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Joining a Talkgroup  
To participate in a Talkgroup, the account administrator must  
first add you to the membership and then you must “join”  
the Talkgroup.  
To join a Talkgroup:  
1. Press Contacts (left softkey).  
2. Scroll to the Talkgroup you want to join.  
3. Press Join (left softkey).  
You can now receive communications from other members of  
this Talkgroup.  
You will hear all active Talkgroup conversations on your  
phone. To silence them, go to  
> Settings/Tools > Settings >  
O
Walkie Talkie > Talkgroup Silent and then select On. See  
“Silencing Talkgroup Calls” on page 91 for more information.  
You can create a Contacts entry for the Talkgroup or save a  
Talkgroup from Call History. See “Creating Talkgroup Entries”  
on page 131 for more information.  
Note:  
Adding More Talkgroups  
You can be included in additional Talkgroups by doing one of  
the following:  
Using Talkgroup Management at www.sprint.com. You must  
be an account administrator to use Talkgroup  
Management.  
Contacting your Sprint Sales Representative at the time of  
activation.  
You can only in participate in (“join”) one Talkgroup at a time.  
Note:  
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Making Talkgroup Calls  
To make Talkgroup calls:  
1. Press  
and then enter the Talkgroup number using  
#
the keypad.  
– or –  
Select the Talkgroup from Contacts, the All Calls and  
Walkie-Talkie lists in Call History, or from  
Walkie Talkie Contacts.  
2. Press the Walkie-Talkie button and continue as if  
making a Walkie-Talkie call.  
Receiving Talkgroup Calls  
To answer a Talkgroup call:  
Answer it as you would a regular Walkie-Talkie call.  
Only one person at a time may speak on a Talkgroup call. The  
Walkie-Talkie number or name of the person who is speaking  
appears on the display screen below the Talkgroup number.  
During and immediately after a Talkgroup call ends, press  
Options (right softkey). Your phone displays actions you can  
take at this time.  
Section 2A: Making and Answering Calls  
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Making and Answering  
Nextel Direct TalkCalls  
Nextel Direct Talk allows for two-way radio communication  
“off the network” between two or more phones equipped  
with this capability. This feature is very useful in areas  
without network coverage.  
You can make –  
Code calls – two-way radio calls conducted off the network  
and using open channels and codes. In these calls, anyone  
using your same channel and code can hear your  
conversation.  
Private calls – two-way radio calls conducted off the  
network and using the wireless phone numbers of the  
participants. In these calls, others using the same channel  
cannot listen in.  
When using Direct Talk mode, the two phones should be a  
minimum of six feet apart to maximize performance and  
improve transmission range. You can only make Direct Talk  
calls to users located within your range. This varies according  
to terrain, man-made structures, and atmospheric conditions.  
The following features are not available while in Direct Talk  
mode:  
On-network phone calls.  
On-network Walkie-Talkie, Group Walkie-Talkie, Talkgroup  
calls, and Call Alerts.  
Data Services.  
Sending and receiving messages.  
Call timer.  
Sending Call Alerts.  
Call forwarding.  
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Setting Your Phone to Nextel Direct Talk  
Before you and another caller can use Direct Talk, both of your  
phones must be set to Direct Talk mode.  
To set your phone to Direct Talk:  
Press  
> Walkie-Talkie > Direct Talk.  
O
After a few seconds, your channel and code appear on the  
display screen. Your phone displays the last channel and code  
used for Direct Talk.  
To return to network mode from Direct Talk:  
In Direct Talk mode, press Options (right softkey) and  
then select Exit Direct Talk.  
After a few seconds, your phone returns to network service.  
Direct Talk Setup Options  
You can set up your phone to alert you and remind you  
whenever you are in Direct Talk mode.  
To set your phone to remind you periodically that you are in  
Direct Talk mode:  
1. In Direct Talk mode, press Options (right softkey) and  
then select Direct Talk Setup.  
2. Select Reminder.  
3. Press your navigation key down and press  
.
O
4. Select the time interval for the reminder tone and  
press  
.
O
5. Press to return to the Direct Talk main screen.  
b
Section 2A: Making and Answering Calls  
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Code Nextel Direct Talk Calls  
Your phone has 10 channels and 15 codes within each  
channel. Channels represent the radio frequencies on which  
you make and receive Nextel Direct Talk calls. Codes allow you  
to minimize interference from others using the same channel  
as you.  
To make Direct Talk Code calls, both parties must be on the  
same channel and code and have their phones set to Direct  
Talk. Be aware that others using both your same code and  
channel can hear your conversation. And, you can hear their  
conversations as well.  
To set a channel and code:  
1. In Direct Talk mode, press Options (right softkey) and  
then select Edit Channel/Code.  
2. With Channel number field highlighted, use your up and  
down navigation keys to set a channel number and  
press  
.
O
3. Press your navigation key down.  
4. With Code number field highlighted, use your up and  
down navigation keys to set a code number and  
press  
.
O
5. Press Save (left softkey).  
Making and Receiving Code Calls in Direct Talk Mode  
To make a Code call using Direct Talk:  
In Direct Talk mode, press and hold the Walkie-Talkie  
button. Your phone displays Transmitting, along with  
the channel and code selected.  
The tone emitted from your phone when making a  
Direct Talk call is four beeps and sounds different from the  
tone heard on Walkie-Talkie calls conducted on the network.  
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If you receive an error message, this means:  
There may be no parties on your channel or code.  
You are out of range.  
When you receive a Code call using Direct Talk, your phone  
displays Receiving, along with the channel and code selected.  
Answer a Direct Talk Code call just like you would any other  
Walkie-Talkie call.  
Private Nextel Direct Talk Calls  
Private Direct Talk allows you to silence all the calls on a  
channel that are not directed specifically at you. To do this,  
you must first set your phone to Private Only.  
To set your phone to Private Only:  
1. In Direct Talk mode, press Options (right softkey) and  
then select Edit Channel/Code.  
2. With Code number field highlighted, use your up and  
down navigation keys to select Private Only and  
press  
.
O
3. Press Save (left softkey).  
To reach you, other Direct Talk callers must be on your same  
channel and dial your 10-digit wireless phone number to  
reach you.  
Receiving a Private Direct Talk Call  
The number or name of the person who initiated the call  
appears on your display screen. Answer the call in the same  
way you answer a regular Walkie-Talkie call.  
A Private Direct Talk call ends a short time after the last party  
releases the Walkie-Talkie button. The display screen returns  
to Direct Talk standby mode.  
Section 2A: Making and Answering Calls  
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You do not need to set your phone to Private Only to  
receive Private calls. As long as you are on the same  
channel as your caller, you can receive Private Direct Talk  
calls.  
Note:  
Making a Private Direct Talk Call  
You can make Private Direct Talk calls to any person on your  
same channel. You do not need to set your phone to Private  
Only.  
To make a private Direct Talk Call:  
1. In Direct Talk mode, enter the 10-digit wireless phone  
number of the person you want to call on your channel.  
(You can also scroll to the number in Contacts or  
Call History.)  
2. Make the call in the same way you make a regular  
Walkie-Talkie call. The number or name of the person  
you are calling appears on your display screen.  
If you receive an error message, it means:  
You may not be using a valid wireless phone number.  
The person that you are trying to reach may not be in  
Direct Talk mode.  
The person that you are trying to reach is set to a different  
channel, or is out of range.  
Receiving All Calls on a Channel  
You can set your phone to receive all Direct Talk transmissions  
that are within range and set to the same channel. Do this by  
selecting Receive All, instead of a code.  
However, you cannot initiate a call when the code is set to  
Receive All. If you press the Walkie-Talkie button to initiate a  
Walkie-Talkie call and your code is set to Receive All, you  
receive an error message.  
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To set the code to Receive All:  
1. In Direct Talk mode, press Options (right softkey) and  
then select Edit Channel/Code.  
2. With Code number field highlighted, use your up and  
down navigation keys to select a channel number and  
press  
.
O
3. Select Receive All and press  
.
O
4. Press Done (left softkey).  
Making Emergency Calls While in Direct Talk Mode  
If you attempt to make an emergency 911 call while in Direct  
Talk mode, your phone automatically exits Direct Talk mode  
and attempts to find a network signal.  
If you are out of network coverage, your phone cannot make  
an emergency 911 call until you return to a network coverage  
area. You must wait until the phone reconnects to a network  
before attempting to make an emergency 911 call.  
Section 2A: Making and Answering Calls  
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Using Call Alerts  
Sending a Call Alert lets the recipient know you want to talk  
to him or her on a Nextel Walkie-Talkie call. When you send a  
Call Alert, the recipient’s phone alerts them and displays your  
name or Walkie-Talkie number.  
Sending Call Alerts  
To send a Call Alert:  
1. Enter the Walkie-Talkie number you want to send the  
alert to.  
2. Press Alert (left softkey).  
3. Press the Walkie-Talkie button until Alert Sent to appears  
on the display screen.  
If the alert is not successful, this may mean the person you  
are trying to reach is on a call or has the phone turned off.  
You can send a Call Alert from Call History or Contacts. Find  
the Walkie-Talkie number you want to send a Call Alert to and  
continue as explained above.  
Note:  
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Responding to a Call Alert  
You can set a distinctive ringer for Call Alerts. See “Ringer  
Types” on page 72.  
Note:  
To answer a Call Alert:  
Press the Walkie-Talkie button to make a Walkie-Talkie  
call to the sender.  
To clear a Call Alert, do one of the following:  
Press Dismiss (right softkey).  
If the phone is closed, press the Smart Key.  
Viewing Call Alerts  
In Call History, the All Calls and Walkie-Talkie Calls lists store  
the Call Alerts you have received. Call Alerts are shown as  
regular Walkie-Talkie calls. Call Alerts remain on the  
appropriate Call History lists until you delete them or they  
reach the end of list.  
To view a Call Alert upon receiving it:  
Press View (left softkey).  
To view Call Alerts stored in Call History:  
1. Press > Call History and scroll to All Calls or Walkie-  
O
Talkie Calls.  
2. Scroll through the list.  
3. Select a Call Alert to view detailed information about it.  
Section 2A: Making and Answering Calls  
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Keeping Track  
Your Motorola Deluxe ic902 phone allows you to contact your  
family, friends, and business associates in many different  
ways – phone calls, Walkie-Talkie calls, Group Walkie-Talkie  
calls, Talkgroup calls, and Call Alerts. Your phone tracks these  
communications through Call History and the Events list.  
The Events lists notifies you of incoming phone and  
Walkie-Talkie calls, Call Alerts, voicemail and text messages,  
meetings on the calendar, and more. When the Events list  
contains information, it appears dynamically or your phone  
displays an Events softkey.  
Your phone then offers easy-to-follow prompts that allow  
you to respond to the notification.  
Incoming Phone Calls  
If...  
Then...  
Your phone is turned off. Phone calls are sent to voicemail and are  
not listed in Call History.  
Your phone is in standby Your phone displays an incoming call  
mode or on another  
phone call.  
notification, lists the call in Call History,  
and, if unanswered, forwards the call to  
voicemail.  
Your phone is on a  
Walkie-Talkie call.  
Your phone neither alerts you to the  
incoming call nor lists it in Call History. It  
does forward the call to voicemail.  
Your phone is in a data  
session, but you are not  
transmitting data.  
Your phone displays an incoming call  
message, lists it in Call History, and  
forwards it to voicemail.  
Your phone is in a data  
session and you are  
transmitting data.  
Your phone neither displays an incoming  
call message nor lists it in Call History.  
It does forward the call to voicemail.  
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Incoming Walkie-Talkie Calls, Talkgroup Calls, and  
Call Alerts  
If...  
Then...  
Your phone is turned off. Your phone does not list Walkie-Talkie calls,  
Talkgroup calls, or Call Alerts in Call History.  
Your phone is in standby You receive the Walkie-Talkie call,  
mode.  
Talkgroup call, or Call Alert, along with an  
appropriate notification. They are listed in  
Call History.  
Your phone is on a phone You receive notification of a missed  
call.  
Walkie-Talkie call, Call Alert, or Talkgroup  
call and they are listed in Call History.  
After you finish the phone call, the missed  
Call Alert is displayed.  
You are on a  
Walkie-Talkie call.  
Your phone does not display a notice for  
incoming Walkie-Talkie calls, Talkgroup  
calls, or Call Alerts.  
Walkie-Talkie calls, Talkgroup calls, and  
Call Alerts are not listed in Call History.  
Your phone is in a data  
session, but you are not  
transmitting data.  
Your phone displays a notice for incoming  
Walkie-Talkie calls and Talkgroup calls.  
If you receive a Call Alert, your phone  
displays the alert.  
It records these events in Call History.  
Your phone is in a data  
session and you are  
transmitting data.  
Your phone does not display a notice for  
incoming Walkie-Talkie calls, Talkgroup  
calls, or Call Alerts as long as you are  
actively transmitting data.  
It records these events in Call History.  
After you finish transmitting, your phone  
notifies you of these events.  
Section 2A: Making and Answering Calls  
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Nextel Group Walkie-Talkie Calls  
Your phone does not display an incoming call notification for  
Group Walkie-Talkie calls. It does display the calls in the Call  
History.  
Nextel Direct Talk  
Because Code calls do not take place on the network, your  
phone does not track them. However, you do receive  
notification of Private calls and they are listed in Call History.  
70  
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Section 2B  
Controlling Your Phone’s Settings  
In This Section  
Sound Settings  
Display Settings  
Location Settings  
Messaging Settings  
Airplane Mode  
TTY Use  
Phone Setup Options  
Nextel Walkie-Talkie Settings  
Using the menu options available on your phone, you can  
customize your phone to sound, look, and operate just the way  
you want it. This section describes how you can change your  
phone’s settings to best suit your needs. Take a few moments  
to review these options and to adjust or add settings that are  
right for you.  
Section 2B: Controlling Your Phone’s Settings  
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Sound Settings  
Ringer Types  
Ringer types help you identify incoming calls and messages.  
You can assign ringer types to individual Contacts entries,  
types of calls, and types of messages.  
Preprogrammed Ringers include a variety of standard  
ringer types and familiar music included with your phone.  
Vibrating Ringer alerts you to calls or messages without  
disturbing others.  
Downloaded Ringers can be downloaded right to your  
phone.  
Selecting Ringer Types for Phone Calls  
Your phone provides a variety of settings that allow you to  
customize your ringer and volume settings. These options  
allow you to identify incoming calls by ring.  
To select a ringer type for voice calls:  
1. Press  
> Settings/Tools > Settings > Sounds > Ringer Type  
O
> Ringer.  
2. Select Call with ID or Call without ID and press  
.
O
3. Select In Phone, External Memory, Assigned Media, or New  
Voice Recording. (The list of available ringers is  
displayed.)  
4. Use your navigation keys to scroll through the available  
ringers. To hear a ringer, press Listen (left softkey).  
5. Press  
or Assign (left softkey) to assign the ringer.  
O
Tip:  
If you want to hear a unique ringer whenever you are  
roaming, you can press  
> Ringer Type > Roam Ringer and choose Distinct. For  
information about roaming, see page 105.  
>Settings/Tools > Settings > Sounds  
O
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Selecting Ringer Types for Messages  
To select a ringer type for messages:  
1. Press  
>Settings/Tools > Settings > Sounds > Ringer Type  
O
> Messaging.  
2. Select Text Message, Voice SMS, Picture Mail, or Voicemail.  
3. Select In Phone, External Memory, Assigned Media, or New  
Voice Recording. (The list of available ringers is  
displayed.)  
4. Use your navigation keys to scroll through the available  
ringers. To hear a ringer, press Listen (left softkey).  
5. Press  
or Assign (left softkey) to assign the ringer.  
O
Tip:  
You can also select unique ringers for Call Alerts, calendar  
appointments, and alarms. Go to > Settings/Tools  
> Settings > Sounds > Ringer Type > [category]and follow the  
O
prompts.  
Selecting Ringer Types for Calendar and Alarm  
To select a ringer type for calendar appointments and alarms:  
1. Press  
> Settings/Tools > Settings > Sounds > Ringer Type  
O
> Calendar or Alarm.  
2. Select In Phone, External Memory, Assigned Media, or New  
Voice Recording. (The list of available ringers is  
displayed.)  
3. Use your navigation keys to scroll through the available  
ringers. To hear a ringer, press Listen (left softkey).  
4. Press  
or Assign (left softkey) to assign the ringer.  
O
Section 2B: Controlling Your Phone’s Settings  
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Adjusting the Phone’s Volume Settings  
You can adjust your phone’s volume settings to suit your  
needs and your environment.  
To adjust your phone’s volume settings:  
1. Press  
> Settings/Tools > Settings > Sounds > Volume.  
O
2. Select Ringer, Messaging, Alarm, Key Beep, or Advanced,  
and press  
.
O
3. If you selected Advanced, you can then select  
Applications, Calendar, Call Alert, Connected Call, Incoming  
W-T, Power On, and Speaker Phone.  
4. Follow the prompts to choose a volume level and press  
Done (left softkey).  
To adjust the ringer, open your phone and use the volume  
keys to set the desired level of sound. However, if you are on a  
call, pressing the volume keys regulates the sound of the call.  
In this case, you can use the volume keys regardless of  
whether the phone is opened or closed.  
Tip:  
To reset your volume setting to factory defaults,  
press > Settings/Tools > Settings > Sounds > Volume > Reset  
Volumes.  
O
Sound Indicators  
Your phone can alert you with an audible tone when you  
change service areas, once a minute during a voice call, or  
when a call has been lost or connected.  
To enable or disable alert sounds:  
1. Press  
> Settings/Tools > Settings > Sounds > Indicators.  
O
2. Select Service (Service Change), Minute Beep, Call Lost,  
Connect (Call Connect), or New Message and press  
.
O
3. Select On or Off and press  
.
O
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Key Tones  
You can set the duration of key tones whenever you press a  
key.  
To set your key tone length:  
1. Press  
> Settings/Tools > Settings > Sounds >  
O
Key Tone Length.  
2. Select Short or Long and press  
.
O
Display Settings  
Changing the Text Greeting  
The text greeting can be up to 12 characters and is displayed  
on your phone’s screen in standby mode. You may choose to  
keep the phone’s default greeting, or you may enter your own  
custom greeting.  
To display or change your greeting:  
1. Press  
> Settings/Tools > Settings > Display >  
O
Foregrounds > Greeting Banner.  
2. To change the greeting text, scroll to the greeting and  
enter text using your keypad.  
3. Press Save (left softkey).  
Tip:  
If you don't want to display a greeting banner, press and hold  
bto remove the text and then press Save (left softkey).  
Section 2B: Controlling Your Phone’s Settings  
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Setting Light Controls  
You can determine whether, and for how long, to light the  
display screen, keypad, Walkie-Talkie button, or status light.  
Status Light or Walkie-Talkie Button Light  
To turn on or off the status light or the light behind the  
Walkie-Talkie button:  
1. Press  
> Settings/Tools > Settings > Display > Light  
O
Control > Status Indicator or Walkie Talkie Key.  
2. Select On or Off, as desired.  
3. Press  
.
O
Backlight  
The Backlight Control setting lets you select for how long the  
display screen is backlit.  
To change the backlight setting:  
1. Press  
> Settings/Tools > Settings > Display > Light  
O
Control > Screen Backlight Control.  
2. Select how long the backlight should stay on. (If you  
choose Always On, the backlight stays on as long as the  
phone is open.)  
3. Press  
.
O
Keypad Light Sensor  
Your phone’s Keypad Light Sensor measures available light  
and determines if the keypad backlight needs to be turned  
on. If you turn Keypad Light Sensor on, the keypad is lit only  
when it is needed. If you turn Keypad Light Sensor off, the  
keypad stays lit whenever you are using your phone.  
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To set Keypad Light Sensor to measure ambient light:  
1. Press > Settings/Tools > Settings > Display > Light  
O
Control > Keypad Light Sensor.  
2. Highlight On.  
3. Press  
.
O
Note:  
Setting long light durations affects the life of the battery.  
Changing the Phone’s Menu Style  
Your phone allows you to choose how the menu appears on  
your display screen.  
To select the display screen’s menu style:  
1. Press  
> Settings/Tools > Settings > Display > Menu Style.  
O
2. Select Grid Menu, List Menu, or Tab Menu, and then  
press  
.
O
Grid Menu shows the main menu as icons only.  
List Menu shows the main menu as a list of icons  
and names.  
Tab Menu shows just the selected menu, with the  
remaining icons displayed as tabs. Use the left and  
right navigation keys to find the menu you want.  
Changing the Clock Display  
Choose whether you want your phone’s clock to be displayed  
in analog mode or digital mode.  
To change the clock’s appearance on the standby screen:  
1. Press  
> Settings/Tools > Settings > Display >  
O
Foregrounds > Clock.  
2. Select Analog or Digital, then press . (Select Hide if you  
O
do not want to display the clock.)  
Section 2B: Controlling Your Phone’s Settings  
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Changing Other Display Settings  
Your Motorola Deluxe ic902 phone offers you many different  
ways to customize your display screen.  
To change additional display settings:  
1. Press  
> Settings/Tools > Settings > Display.  
O
2. Select the display option you want to change. (See  
below for a list of options.)  
3. Follow the prompts to make your choice.  
4. Press  
to save your settings.  
O
Screensaver  
Allows you to choose the image on your  
standby screen.  
Themes  
Allows you to choose the look of screens  
throughout your phone.  
Foregrounds  
Light Control  
Menu  
Controls aspects of how your phone’s  
display looks in standby mode.  
Controls how dome lighted parts of your  
phone behave.  
Allows you to set your main menu to  
appear as a grid of icons, a list, or as tabs.  
Assign Keys  
Allows you to assign a short cut to each  
part of the navigation key and to the  
Walkie-Talkie key.  
Time and Date  
Incoming Calls  
Determines how the display screen  
shows the time (12 or 24 hour) and the  
date formats.  
Allows you to assign different images to  
calls with IDs and calls without IDs.  
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Location Settings  
Your phone is equipped with a Location feature for use in  
connection with location-based services.  
The Location feature allows the network to detect your  
position. Turning Location off hides your location from  
everyone except 911.  
Note:  
Turning Location on allows the network to detect your  
position using GPS technology, making some applications  
and services easier to use. Turning Location off disables the  
GPS location function for all purposes except 911, but does  
not hide your general location based on the cell site serving  
your call. No application or service may use your location  
without your request or permission. GPS-enhanced 911 is not  
available in all areas.  
To enable your phone’s Location feature:  
1. Press > Settings/Tools > Settings > Location. (The  
O
Location disclaimer is displayed.)  
2. Read the disclaimer and press  
.
O
3. Select On or Off, and then press  
.
O
When the Location feature is on, your phone’s display screen  
displays the  
is displayed.  
icon. When Location is turned off, the  
icon  
Section 2B: Controlling Your Phone’s Settings  
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Messaging Settings  
Staying connected to your friends and family has never been  
easier. With your phone’s advanced messaging capabilities,  
you can send and receive text messages without placing a  
voice call. (See “SMS Text Messages” on page 81, and “SMS  
Voice Messages” on page 83 for more information.)  
Your phone’s messaging settings make text messaging even  
faster and easier by letting you decide how you would like to  
be notified of new messages and what callback number to  
include with your message. Your phone can automatically  
adding a custom signature to each message. You can even  
create your own preset messages.  
Setting Message Alerts  
When new messages arrive, you can choose to have your  
phone notify you by playing an audible alert. You can choose  
different alerts for Text Messages, SMS Voice, and Picture  
Mail. See “Ringer Types” on page 72.  
You can also set your phone to notify you of a new message  
by displaying an icon on your display screen. You can also  
choose to be notified with a larger pop-up notification on  
your display screen.  
To set how your phone notifies you of an incoming message:  
1. Press  
> Messaging > Settings.  
O
2. Highlight the Notification field.  
3. Select Msg and Icon or Icon only and press  
.
O
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SMS Text Messages  
Auto-Signing for Text Messages  
You can choose to have your phone automatically add your  
name to each text message or a custom signature created by  
you to reflect your personality.  
To add a signature to each sent message:  
1. Press  
> Messaging > Settings > Text Messaging.  
O
2. Highlight the Add Signature field.  
3. To have your phone add your name to each text  
message, select On.  
— or —  
To have your phone add a custom signature to each text  
message, select Change Signature, enter the closing you  
want to use, and press Save (left softkey).  
Automatically Adding a Callback Number  
You can choose to have your phone automatically add, to  
each text message, a number where you can be reached. This  
can be your own phone number or another number.  
To add a callback number to each sent message:  
1. Press  
> Messaging > Settings > Text Messaging.  
O
2. Highlight the Callback Number field.  
3. To have your phone number added to each text  
message, select My Phone Number.  
— or —  
To have your phone add another number, select Other,  
enter the new number, and press OK (left softkey).  
Section 2B: Controlling Your Phone’s Settings  
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Managing Preset Messages  
Your phone is programmed with 15 preset messages to help  
make sending text messages faster and easier. These  
messages, such as “Let’s get lunch” and “Meet me at,” can be  
customized or deleted to suit your needs. You can also add  
your own preset messages to the list.  
To edit a preset message:  
1. Press  
> Messaging > Text Messaging > Preset Messages.  
O
(The list of preset messages is displayed.)  
2. Select the preset message you want to edit.  
3. Press Edit (left softkey).  
4. Use your keypad to edit the selected message and press  
Save (left softkey).  
To delete a preset message:  
1. Press  
> Messaging > Text Messaging > Preset Messages.  
O
(The list of preset messages is displayed.)  
2. To delete a preset message, highlight it and press  
Options (right softkey).  
3. Select Delete to delete the selected message.  
To add a new preset message:  
1. Press  
> Messaging > Text Messaging > Preset Messages.  
O
2. Press Options (right softkey) and select Create New.  
3. Use your keypad to edit the selected message and press  
Save (left softkey).  
Your new message is added to the beginning of the list.  
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SMS Voice Messages  
You can customize the way you use SMS Voice messages. You  
can set your SMS Voice messages to always play in  
speakerphone mode. You can also set your phone to add a  
name to each SMS Voice message.  
To set your SMS Voice messages to play in speakerphone:  
1. Press  
> Messaging > Settings > Voice SMS.  
O
2. Highlight Speaker Phone and then press  
.
O
3. Select On.  
To assign a name to your SMS Voice messages:  
1. Press  
> Messaging > Settings > Voice SMS.  
O
2. Highlight From Name and then press  
.
O
3. Use your keypad to enter the name you want to attach  
to your SMS Voice messages.  
4. Press Save (left softkey).  
Section 2B: Controlling Your Phone’s Settings  
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Airplane Mode  
Airplane Mode allows you to use many of your phone’s  
features, such as Games, Calendar, Voice Records, etc., when  
you are in an airplane or in any other area where making or  
receiving phone calls, Walkie-Talkie calls, or using data  
services is prohibited. When your phone is in Airplane Mode,  
it cannot send or receive any phone calls, Walkie-Talkie calls,  
or access online information.  
To set your phone to Airplane Mode:  
1. Press  
> Settings/Tools > Settings > Others > Airplane  
O
Mode.  
2. Select On, Off, or On at Power Up and press  
.
O
While in Airplane Mode, your phone’s standby screen displays  
and No Service.  
Note:  
Selecting On at Power Up enables Airplane Mode only the next  
time you power up. Afterwards, your phone will power up  
normally.  
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TTY Use  
A TTY (also known as a TDD or Text Telephone) is a  
telecommunications device that allows people who are deaf,  
hard of hearing, or who have speech or language disabilities,  
to communicate by telephone.  
Your phone is compatible with select TTY devices. Please  
check with the manufacturer of your TTY device to ensure  
that it supports digital wireless transmission. Your phone and  
TTY device connects via a special cable that plugs into your  
phone's headset jack. If this cable was not provided with your  
TTY device, contact your TTY device manufacturer to purchase  
the connector cable.  
When establishing your wireless service, please call Sprint  
Customer Service via the state Telecommunications Relay  
Service (TRS) by first dialing  
. Then provide  
7 1 1 t  
the state TRS with this number: 866-727-4889.  
To turn TTY Mode on or off:  
1. Press  
> Settings/Tools > Settings > Others > TTY.  
O
2. If TTY is on, select Off.  
– or —  
If TTY is off, select TTY, VCO, or HCO.  
Note:  
In TTY Mode, your phone displays the TTY access icon.  
If TTY mode is enabled, the audio quality of non-TTY devices  
connected to the headset jack may be impaired.  
Section 2B: Controlling Your Phone’s Settings  
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WARNING  
911 Emergency Calling  
Sprint recommends that TTY users make emergency  
calls by other means, including Telecommunications  
Relay Services (TRS) and landline communications.  
Wireless TTY calls to 911 may be corrupted when  
received by public safety answering points (PSAPs)  
rendering some communications unintelligible. The  
problem encountered appears related to TTY  
equipment or software used by PSAPs. This matter  
has been brought to the attention of the FCC, and the  
wireless industry and PSAP community are currently  
working to resolve this.  
Phone Setup Options  
Shortcuts  
Your phone offers you the option of assigning shortcuts to  
favorite or often-used functions. Pressing the navigation keys  
up, down, left, or right in standby mode launches your  
designated shortcuts.  
Note:  
You also can assign the One-Touch Walkie-Talkie option to the  
Walkie-Talkie button from this menu. See “Enabling One  
Touch Walkie-Talkie” on page 90 for a description of the  
settings.  
To assign your shortcuts:  
1. Press > Settings/Tools > Settings > Display >  
O
Assign Keys.  
2. Select the navigation key direction and press  
.
O
3. Select the desired shortcut and press  
.
O
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Tip:  
You can choose to show or hide the navigation keys on your  
screen. Go to > Settings/Tools > Settings > Display >  
Foregrounds >Navigation Key Display and select Hide or Show.  
O
Even if you hide the shortcuts, you can still use them by  
pressing the appropriate navigation key.  
Call Answer Mode  
You can determine how to answer incoming calls on your  
phone, whether by pressing  
, pressing any number key, or  
t
simply by opening the phone.  
To set call answer mode:  
1. Press  
> Settings/Tools > Settings > Others > Call Setup >  
O
Answer Options.  
2. To select an option, highlight it and press  
.
O
Any Key allows an incoming call to be answered by  
pressing any key.  
Auto automatically picks up incoming calls when  
connected to an optional hands-free car kit.  
Remember, your phone answers calls in  
Auto-Answer mode even if you are not present.  
Open allows an incoming call to be answered by  
opening the phone.  
TALK Key allows an incoming call to be answered  
only by pressing  
.
t
Section 2B: Controlling Your Phone’s Settings  
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Calling Options  
You can set up your phone to make dialing numbers even  
quicker and easier.  
To set special options to making dialing easier:  
1. Press  
> Settings/Tools > Settings > Others > Call Setup.  
O
2. Select the calling option you want to use. (See below for  
a list of options.)  
3. Follow the prompts to make your choice.  
4. Press  
to save your settings.  
O
Speed Dial  
Allows you to dial entries using just one  
or two key presses.  
Abbreviated Dial  
Allows you to dial numbers sharing the  
same beginning digits by dialing only  
the last four. You need to enter the first  
six digits you want to prepend – for  
example, the area code and prefix.  
Auto Redial  
Redials a number if a call did not  
connect as a result of network  
difficulties.  
Auto Answer  
Automatically picks up incoming calls  
when connected to an optional  
hands-free car kit. (Auto-Answer picks  
up calls even if you are not present.)  
Display Language  
You can choose to display your phone’s menus in English or in  
Spanish.  
To assign a language for the phone’s display:  
1. Press  
> Settings/Tools > Settings > Others > Language.  
O
2. Select English or Español and press  
.
O
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Voice Guide  
You can enable your phone to read aloud the main menu,  
your Settings submenu, your Contacts entries, and the digits  
you are entering.  
To set your Voice Guide options:  
1. Press  
> Settings/Tools > Settings > Others > Voice Guide.  
O
2. Select On, Off, or Custom.  
3. If you selected Custom in step 2, highlight the field you  
wish to set and select On.  
Main Menu Your phone reads aloud items on the  
main menu as you scroll through them.  
Settings Your phone reads aloud items on the  
Settings submenus as you scroll through them.  
Contact Your phone reads aloud the names of your  
entries as you scroll through them.  
Digits Your phone reads back each digit after you  
enter it.  
Section 2B: Controlling Your Phone’s Settings  
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Nextel Walkie-Talkie Settings  
Your phone offers you ways to manage your Nextel Walkie-  
Talkie calls. You may want to consider these options.  
One Touch Walkie-Talkie lets you quickly access frequently  
used functions with a press of the Walkie-Talkie button.  
Talkgroup Silent controls whether you hear active  
Talkgroup calls.  
Talkgroup Area lets you define your Talkgroup area.  
Enabling One Touch Walkie-Talkie  
To enable One Touch Walkie-Talkie:  
1. Press  
> Settings/Tools > Settings > Walkie Talkie > One  
O
Touch W-T.  
2. Select Enable by pressing . (The Enable check box may  
O
already be selected.)  
3. Highlight Assign To, press , and then select one of  
O
these options.  
Last Call allows you to call the last Walkie-Talkie call  
you made.  
W-T Contacts takes you to the Walkie-Talkie Contacts  
list.  
Call History takes you to the Walkie-Talkie list in  
Call History.  
Assigned Number allows you call a specific number.  
(You are prompted to enter the number if you  
choose this option. You can also press Search [right  
softkey] and select Contacts or Call History to select a  
number to assign.)  
4. Press Done (left softkey).  
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Silencing Talkgroup Calls  
When you join a Talkgroup, you hear all the conversations  
among the different members. To mute the chatter, enable  
the Talkgroup Silent setting.  
To set how your phone deals with Talkgroup calls:  
Press  
> Settings/Tools > Settings > Walkie-Talkie >  
O
Talkgroup Silent > On or Off.  
Setting Your Talkgroup Area  
To set your Talkgroup area:  
1. Press  
> Settings/Tools > Settings > Walkie-Talkie >  
O
Talkgroup Area.  
2. Scroll and highlight one of the following options:  
Wide Area — to communicate with members inside  
and outside your Local Area.  
Local — to communicate only with members within  
your predefined community.  
New Area — to communicate with a custom set of  
members.  
3. Follow the prompts to make your choice.  
4. Press Save (left softkey).  
Section 2B: Controlling Your Phone’s Settings  
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Section 2C  
Setting Your Phone’s Security  
In This Section  
Accessing Your Security Menu  
SIM Card Security  
Using Your Phone’s Lock Feature  
Limiting Use of Your Phone  
Erasing Data  
Resetting Your Phone  
Security Features for Sprint Power Vision  
By using the security settings on your phone, you receive peace of  
mind without sacrificing flexibility. This section will familiarize  
you with your phone’s security settings. With several options  
available, you can customize your phone to meet your  
personal needs.  
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Accessing Your Security Menu  
All of your phone’s security settings are available through the  
Security menu. You must enter your lock code to view the  
Security menu.  
To access the Security menu:  
1. Press  
> Settings/Tools > Settings > Security.  
O
2. Enter your four-digit lock code.  
If you can’t recall your lock code, try using the last four digits  
of your wirless phone number. If this doesn’t work, call Sprint  
Customer Service.  
Tip:  
SIM Card Security  
Except for making emergency calls, your phone does  
not function without the SIM card.  
Important:  
You can use your SIM card to store Contacts entries. When  
you first create an entry, it is stored in your phone. You can  
use your phone’s SIM Manager to copy the entry to your SIM  
card. You can also copy entries from your SIM card to your  
phone. See “Using Your SIM Manager” on page 133 for more  
information.  
SIM Card’s PIN  
You can protect access to your phone by using the SIM card’s  
PIN (Personal Identification Number). When you enable SIM  
PIN, you must enter the PIN each time you power up the  
phone. You can change or disable the SIM PIN.  
Section 2C: Setting Your Phone’s Security  
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Turning SIM PIN On and Off  
To turn SIM PIN on or off:  
1. Press  
> Settings/Tools > Settings > Security.  
O
2. Enter your lock code. (The Security menu is displayed.)  
3. Select SIM PIN.  
4. Select On or Off.  
5. Enter the current SIM PIN.  
The default SIM PIN is 0000. Change your PIN to prevent  
fraudulent use of the SIM Card.  
Tip:  
6. Press OK (left softkey).  
Entering the PIN  
To enter your PIN:  
1. Turn on your phone.  
2. When the SIM PIN screen appears, enter your SIM PIN.  
3. Press OK (left softkey).  
If you enter your PIN incorrectly three times, your SIM  
card is blocked. See “Unblocking the PIN” on page 95.  
Important:  
Changing the PIN  
SIM PIN must be turned on in order to access this feature.  
Note:  
To change your PIN:  
1. Press  
> Settings/Tools > Settings > Security.  
O
2. Enter your lock code. (The Security menu is displayed.)  
3. Select SIM PIN Code.  
4. Enter the current SIM PIN and press OK (left softkey).  
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5. Enter the new SIM PIN and press OK (left softkey).  
6. Reenter the new SIM PIN to confirm.  
7. Press OK (left softkey).  
Unblocking the PIN  
If you enter your PIN incorrectly three times, your SIM card is  
blocked. To unblock your SIM card, you must contact Sprint  
Customer Service to get a PIN Unblock Code (PUK). Follow  
their instructions for unblocking your SIM PIN  
If you unsuccessfully enter the PUK code 10 times, your  
SIM card is permanently blocked and must be replaced.  
If this happens, you get a message to contact Sprint  
Customer Service. Except for making emergency calls,  
your phone does not function with a blocked SIM card.  
Important:  
Section 2C: Setting Your Phone’s Security  
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Using Your Phone’s Lock Feature  
Locking Your Phone  
Locking your phone secures it from unauthorized access.  
However, you can still receive incoming calls or make calls to  
911, Sprint Customer Service, or special numbers.  
To lock your phone:  
1. Press  
> Settings/Tools > Settings > Security.  
O
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Lock Phone.  
4. Highlight Lock Now, Lock on Power Up, or a time interval  
and press  
.
O
Unlocking Your Phone  
To unlock your phone:  
1. From standby mode, press Unlock (left softkey).  
2. Enter your lock code.  
Changing the Lock Code  
To change your lock code:  
1. Press  
> Settings/Tools > Settings > Security.  
O
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Lock Code.  
4. Enter your new lock code.  
5. Re-enter your new lock code.  
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Calling In Lock Mode  
You can place calls to 911, Sprint Customer Service, and to  
your special numbers when in lock mode.  
To place an outgoing call in lock mode:  
To call an emergency number, special number, or Sprint  
Customer Service, enter the phone number and press  
.
t
KeyGuard  
Your phone’s KeyGuard feature protects against activating  
keys accidentally. When you turn on KeyGuard, your phone  
requires you to press and hold External Camera Key and the  
volume key before you can start using your phone. You can  
determine whether your phone activates KeyGuard or not,  
and how long the phone waits after you last use your phone  
before activating KeyGuard.  
To enable or disable KeyGuard:  
1. Press  
> Settings/Tools > Settings > KeyGuard.  
O
O
2. Press  
and then select Now, 1 min, 3 min, 5 min, or Off  
as desired.  
Using Special Numbers  
Special numbers are important numbers that you have  
designated as being “always available.” You can call and  
receive calls from special numbers even if your phone is  
locked.  
Your phone can store up to three special numbers. These  
numbers are stored separately from your Contacts entries,  
and the same numbers may appear in both your Contacts and  
your Special Numbers.  
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To add or replace a special number:  
1. Press > Settings/Tools > Settings > Security.  
O
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Special Numbers.  
4. Select a location for your entry.  
5. Enter the number and press Save (left softkey).  
You cannot assign speed dial numbers to special numbers.  
Note:  
Limiting Use of Your Phone  
Limiting use of your phone protects specific parts of your  
phone from unauthorized use. You determine what is off-  
limits to other users.  
For example, you can set limitations before you loan your  
phone to someone, then turn the limitations off when you  
get your phone back.  
You can limit access to Contacts, Sprint Power Vision Services,  
and Pictures. You can limit access to Contacts and data  
services. You can also restrict incoming and outgoing phone  
calls as well as Walkie-Talkie calls.  
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Limiting Access to Contacts  
To limit access to your Contacts:  
1. Press  
> Settings/Tools > Settings > Security.  
O
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Contacts.  
4. Choose one of the following options and press  
:
O
Unlock clears all limitations.  
Lock asks users to enter your lock code whenever  
they select Contacts.  
View Only lets users view your Contacts, but asks  
them to enter your lock code before they edit them.  
Limiting Web Access  
To limit access to the Web:  
1. Press  
> Settings/Tools > Settings > Security.  
O
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Data Services.  
4. Choose one of the following options and press  
:
O
Unlock clears all limitations.  
Lock asks users to enter your lock code whenever  
they select Web or try to launch the browser.  
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Limiting Access to Pictures & Videos  
To limit access to your pictures and videos:  
1. Press  
> Settings/Tools > Settings > Security.  
O
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Pictures.  
4. Choose one of the following options and press  
:
O
Unlock clears all limitations.  
Lock asks users to enter your lock code whenever  
they select Pictures.  
Limiting Outgoing Calls  
To limit outgoing calls:  
1. Press  
> Settings/Tools > Settings > Security.  
O
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Restrict Outgoing Calls.  
4. Choose one of the following options and press  
All stops all outgoing calls.  
None allows all calls.  
Except Contacts allows outgoing calls only to people  
in the Contacts list.  
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Limiting Incoming Calls  
To limit incoming calls:  
1. Press  
> Settings/Tools > Settings > Security.  
O
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Restrict Incoming Calls.  
4. Choose one of the following options and press  
:
O
All stops all incoming calls.  
None allows all calls.  
Except Contacts allows incoming calls only from  
people in the Contacts list.  
Limiting Walkie-Talkie Calls  
To limit Walkie-Talkie calls:  
1. Press  
> Settings/Tools > Settings > Security.  
O
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Restrict W-T Calls.  
4. Choose one of the following options and press  
:
O
All stops all Walkie-Talkie calls.  
None allows all Walkie-Talkie calls.  
Section 2C: Setting Your Phone’s Security  
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Erasing Data  
You can use your phone’s Security menu to erase all entries in  
your Contacts, all items in My Content, all voice record, all  
items in Pictures, or all messages from your phone.  
To erase all items of a certain type:  
1. Press  
> Settings/Tools > Settings > Security  
O
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Manage Applications.  
4. Select the type of item you want to erase.  
5. If you are sure you wish to erase all these items, press  
Yes (left softkey).  
Resetting Your Phone  
You can reset some or all of your settings to their factory or  
service defaults.  
Browser – Erases your browser history, Bookmarks,  
cookies, recent lists, auto-complete text, and URLs.  
Favorites – Restores all Favorites to their factory defaults.  
Personal Dictionary – Restores all your Personal Dictionary  
to its factory defaults.  
All Settings – Restores all phone settings to their factory  
defaults.  
Walkie Talkie Service – Allows Sprint Customer Service to  
reset your Nextel Walkie-Talkie service in the event of a  
security or provisioning issue.  
Phone Reset – Deletes all items in Contacts, My Content,  
Voice Records, Pictures, and Messages, and resets Nextel  
Walkie-Talkie Services.  
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To reset your phone:  
1. Press > Settings/Tools > Settings > Security.  
O
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Reset Settings.  
4. Select the option you want.  
5. If you are sure you wish to reset the selected option,  
press Yes (left softkey).  
Security Features for Sprint Power Vision  
Enabling and Disabling Sprint Power Vision Services  
You can disable Sprint Power Vision services without turning off  
your phone; however, you will not have access to all Sprint Power  
Vision services, including Web and messaging. Disabling Sprint  
Power Vision will avoid any charges associated with Sprint Power  
Vision services. While signed out, you can still place or receive  
phone calls, check voicemail, and use other voice services. You may  
enable Sprint Power Vision services again at any time.  
To enable or disable Sprint Power Vision services:  
1. Press  
> Settings/Tools > Settings > Data Services >  
O
Data Services.  
2. Select Off to disable or On to enable.  
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Net Guard  
The Net Guard option prompts you each time you connect to  
Sprint Power Vision. When you access the browser, a screen is  
displayed with two choices:  
Connect to Sprint Power Vision once. (You will be  
prompted again the next time you sign in.)  
Always Auto-Connect to Sprint Power Vision from now on  
without being prompted.  
You can change your Net Guard settings at any time.  
To change your Net Guard settings:  
1. Press  
> Settings/Tools > Settings > Data Services >  
O
Net Guard.  
2. Select Off or On.  
Update Vision Profile  
Your data profile manages your user name and login  
information and allows you to connect to the Sprint Power  
Vision Network. It may be necessary to update your profile to  
maintain peak efficiency.  
To update your profile:  
Press  
> Settings/Tools > Settings > Data Services >  
O
Data Services Profile > Update.  
Your phone will connect to the browser and update your data  
profile. When the update is finished, the phone returns to  
standby mode.  
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Section 2D  
Controlling Your Roaming Experience  
In This Section  
Understanding Roaming  
Setting Your Phone’s Roam Mode  
Alerting Yourself to Roaming  
Using Data Roam Guard  
Roaming is the ability to make or receive phone calls when you’re  
off the Nationwide Sprint PCS Network. Your new Motorola  
Deluxe ic902 phone works anywhere on the Nationwide  
Sprint PCS Network and allows you to roam on other  
networks where we’ve implemented roaming agreements  
with other carriers. (Nextel Walkie-Talkie calls are allowed  
anywhere on the Nextel National Network.)  
This section explains how roaming works as well as special  
features that let you manage your roaming experience.  
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Understanding Roaming  
Recognizing the Roaming Icon on the Display  
Screen  
Your phone’s display screen always lets you know when  
you’re off the Nationwide Sprint PCS Network. Any time you  
are roaming, the phone displays the roaming icon (  
).  
Remember, when you are using your phone off the  
Nationwide Sprint PCS Network, always dial numbers using  
11 digits (1 + area code + number).  
Tip:  
Unless your service plan includes roaming, you will pay a  
higher per-minute rate for roaming calls.  
Note:  
Roaming on Other Digital Networks  
When you’re roaming on digital networks, your call quality  
and security will be similar to the quality you receive when  
making calls on the Nationwide Sprint PCS Network.  
However, you may not be able to access certain features, such  
as the browser or Messaging.  
If you’re on a call when you leave the Nationwide Sprint PCS  
Network, your call is dropped. If your call is dropped in an area  
where you think Sprint service is available, turn your phone  
off and on again to reconnect to the Nationwide Sprint PCS  
Network.  
Note:  
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Checking for Voicemail Messages While Roaming  
When you are roaming off the Nationwide Sprint PCS  
Network, you may not receive on-phone notification of new  
voicemail messages. Callers can still leave messages, but you  
will need to periodically check your voicemail for new  
messages if you are in a roaming service area for an extended  
period of time.  
To check your voicemail while roaming:  
1. Dial 1 + area code + your phone number.  
2. When you hear your voicemail greeting, press  
.
*
3. Enter your passcode at the prompt and follow the voice  
prompts.  
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Setting Your Phone’s Roam Mode  
Your phone allows you to control your roaming capabilities.  
By using the Roaming menu option, you can determine which  
signals your phone accepts.  
Set Mode  
Choose from three different settings to control your roaming  
experience.  
To set your phone’s roam mode:  
1. Press  
> Settings/Tools > Settings > Roaming > Set Mode.  
O
2. To select an option, highlight it and press  
.
O
Sprint Only allows you to access the Nationwide  
Sprint PCS Network only and prevents roaming on  
other networks.  
Automatic seeks Sprint service. When Sprint service  
is unavailable, the phone searches for an alternate  
system.  
Roaming Only forces the phone to seek a roaming  
system. The previous setting (Sprint Only or  
Automatic) is restored the next time the phone is  
turned on.  
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Alerting Yourself to Roaming  
Your phone has three ways of alerting you when you are  
roaming off the Nationwide Sprint PCS Network: the on  
screen roaming icon, a special ringer you can set for calls you  
receive when roaming, and Call Guard.  
Using the Roam Ringer  
The Roam Ringer feature allows you to set your phone to use  
a distinct ringer when you receive calls while roaming off the  
Nationwide Sprint PCS Network.  
To set the Roam Ringer:  
1. Press  
> Settings/Tools > Settings > Sounds > Ringer Type  
O
> Roam Ringer.  
2. Highlight Distinct to give your incoming roaming calls a  
distinct ringer. Highlight Normal to give incoming  
roaming calls a ringer that is not distinct from the calls  
you receive when you are on the Nationwide Sprint PCS  
Network.  
3. Press  
.
O
Using Call Guard  
Call Guard makes it easy to manage your roaming charges by  
requiring an extra step before you can place or answer a  
roaming call. (This additional step is not required when you  
make or receive calls while on the Nationwide Sprint PCS  
Network.)  
To turn Call Guard on or off:  
1. Press  
> Settings/Tools > Settings > Call Guard.  
O
2. Highlight On or Off and press  
.
O
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Speed dialing is not available when you are roaming with  
Call Guard enabled.  
Note:  
If the Call Guard feature is set to On, you need to take extra  
steps to make and receive roaming calls.  
To place roaming calls with Call Guard on:  
1. From standby mode, dial 1 + area code + the seven-digit  
number and press  
. (A message is displayed,  
t
informing you that you're making a roam call.)  
2. Press Yes (left softkey) to place the call.  
To answer incoming roaming calls with Call Guard on:  
1. Press  
. (A message is displayed, notifying you that  
t
roaming charges apply.)  
2. Press Yes (left softkey) to answer the call.  
Using Data Roam Guard  
Data Roam Guard makes it easy to manage roaming charges  
incurred when accessing the Web through data services.  
Whenever you are outside the Nationwide Sprint PCS  
Network, Data Roam Guard alerts you to this and asks you  
whether you want to continue using the Web. (This  
additional step is not required when you connect to the Web  
while on the Nationwide Sprint PCS Network.)  
To turn Data Roam Guard on or off:  
1. Press  
> Settings/Tools > Settings > Roaming > Data  
O
Roam Guard.  
2. Highlight Always Ask or Never Ask and press  
.
O
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Section 2E  
Managing Call History  
In This Section  
Viewing Call History  
Phone Call History Options  
Walkie-Talkie Call History Options  
Erasing Call History  
Call History keeps track of incoming and outgoing phone calls,  
missed phone calls, Nextel Walkie-Talkie calls, and Call Alerts.  
This section guides you through accessing and making the  
most of your Call History.  
Section 2E: Managing Call History  
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Viewing Call History  
Call History makes returning phone and Walkie-Talkie calls,  
and responding to Call Alerts fast and easy. It lists the last 20  
numbers (or Contacts entries) of phone calls you have made,  
received or missed. Call History also lists Walkie-Talkie calls,  
Group Walkie-Talkie calls, Talkgroup calls, Call Alerts, and  
Private Direct Talk calls.  
Call History lists are continually updated as new numbers are  
added to the beginning of the list and the oldest entries are  
removed from the bottom of the list.  
Your phone tracks and displays the call histories of phone  
calls, Walkie-Talkie calls, and Call Alerts differently.  
Call History only records calls that occur while the phone is  
turned on. If a phone or Walkie-Talkie call is received while  
your phone is turned off, it does not appear in Call History.  
You can also access Walkie-Talkie call history by pressing  
> Walkie-Talkie > W-T Contacts > Call History. Your phone  
displays a filtered Call History list that only contains  
Walkie-Talkie numbers.  
Tip:  
O
Viewing the Call History of Phone Calls  
If you return a phone call from the voicemail menu, it does  
not appear in your phone’s Outgoing Calls list.  
Note:  
Each entry contains the phone number (if it is available) and  
Contacts entry name (if the phone number is in your  
Contacts). Duplicate calls (same number and type of call) may  
only appear once on the list.  
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To view Call History entries for phone calls:  
1. Press > Call History.  
O
2. Scroll left or right to select All Calls, Walkie Talkie,  
Missed Calls, Incoming Calls, or Outgoing Calls. Your phone  
calls are displayed in reverse chronological order.  
3. To view additional details about a call, press  
.
O
If the caller is listed in your Contacts, your phone displays the  
name, number and time/date when the call occurred.  
Press  
to view the Contacts entry.  
O
If the caller is not listed in your Contacts, your phone only  
displays the number and time/date when the call occurred.  
Viewing the Call History of Nextel Walkie-Talkie  
Calls and Call Alerts  
Your phone tracks Walkie-Talkie calls, Group Walkie-Talkie  
calls, Talkgroup calls, and Call Alerts in the All Calls and  
Walkie-Talkie lists. They are identified by the following icons.  
Walkie-Talkie call.  
Group Walkie-Talkie call.  
Talkgroup call.  
Call Alert.  
Like all items in the Call History lists, they remain listed until  
you delete them or until they reach the end of the list.  
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The Walkie-Talkie list contains outgoing, incoming, and  
missed Walkie-Talkie calls as well as sent and received Call  
Alerts.  
Note:  
You cannot view Walkie-Talkie calls or Call Alerts on the  
Missed Calls, Incoming Calls, or Outgoing Calls lists. These  
only contain phone calls.  
To view Walkie-Talkie calls on the All Calls list:  
Press > Call History and scroll to All Calls. The calls are  
O
listed in reverse chronological order, with Walkie-Talkie  
calls and Call Alerts mixed in with the phone calls.  
To view Walkie-Talkie calls on the Walkie-Talkie list:  
Press > Call History and scroll to Walkie Talkie. Your  
O
Walkie-Talkie calls and Call Alerts are displayed in  
reverse chronological order.  
To view details about a Walkie-Talkie call or Call Alert:  
1. Press > Call History and scroll to All Calls or Walkie  
O
Talkie.  
2. Scroll through the calls listed and highlight the  
item you want contact information on.  
3. To view additional details about a call, press  
.
O
If the caller is listed in your Contacts, your phone displays the  
name, number and time/date when the call occurred. Press  
to view the Contacts entry.  
O
If the caller is not listed in your Contacts, your phone only  
displays the number and time/date when the call occurred. If  
the caller sent you their contact information, press your right  
navigation key to view it.  
The All Calls and Walkie-Talkie lists also display Private Direct  
Talk calls. However, in the case of Private calls, the call detail  
contains the wireless phone number, not the Walkie-Talkie  
number.  
Note:  
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Phone Call History Options  
This feature displays the date and time of the call, the phone  
number (if available), and the caller’s name (if the number is  
already in your Contacts). By highlighting a Call History entry  
and pressing Options (right softkey), you can select from the  
following options:  
Save to save the number if it is not already in your  
Contacts. This option only appears when the caller is not  
listed in Contacts. (See “Saving a Phone Number From Call  
History” on page 116.)  
View Contact to view the Contacts entry for the number.  
This option only appears when the caller is listed in  
Contacts.  
Delete to delete the entry.  
Delete All to erase all the entries in the Call History list you  
are viewing.  
Hide My Number to hide your Caller ID number for the  
next call.  
Prepend to add numbers to the beginning of the selected  
number.  
Select Mult to select multiple entries.  
You can send a text message to a number in a Call History  
entry by highlighting the entry and pressing Send MSG (left  
softkey).  
Making a Phone Call From Call History  
To place a phone call from Call History:  
1. Press  
> Call History.  
O
2. Scroll left or right to select All Calls, Incoming Calls,  
Outgoing Calls, or Missed Calls.  
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3. Use your navigation keys to scroll to a Call History entry  
and press  
t
.
Saving a Phone Number From Call History  
Your phone can store up to 1000 numbers or electronic  
addresses. Individual Contacts entries can contain up to five  
separate phone numbers, a Walkie-Talkie number, an email  
address, and a Web address. (For more information, see  
“Using Contacts” on page 120.)  
To save a phone number from Call History:  
1. Select a Call History entry and press Options  
(right softkey).  
2. Select Save and press  
.
O
3. Select As New Entry to create a new Contacts entry.  
– or –  
Select To Existing Entry and then scroll to the entry you  
want to save the number to.  
4. Press  
.
O
5. Use the keypad to complete or edit the Contacts entry  
and press Save (left softkey).  
Prepending a Phone Number From Call History  
If you need to make a call from Call History and you happen  
to be outside your local area code, you can add the  
appropriate prefix by prepending the number.  
To prepend a phone number from Call History:  
1. Select a Call History entry and press Options  
(right softkey).  
2. Select Prepend.  
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3. Enter the prefix and press  
.
t
– or –  
Press Options (right softkey) and then select Save to save  
the amended number to your Contacts.  
Walkie-Talkie Call History Options  
After viewing a Walkie-Talkie call in the All Calls or Walkie-  
Talkie lists, you can select from the following options:  
View Contact to view the Contacts entry of the caller. This  
option only appears when the caller is listed in Contacts.  
Save to save information from a Walkie-Talkie call. This  
option only appears when the caller is not listed in  
Contacts. (See “Saving Walkie-Talkie Information From  
Call History” on page 118.)  
Send Business Card or Send a Contact to send your or  
another’s contact information to the Walkie-Talkie caller.  
(See “Sending Contact Information” on page 51 for more  
details.)  
Delete to delete the entry.  
Delete All to erase all the entries in the Call History list you  
are viewing.  
Select Mult to select multiple entries.  
To send a Call Alert from Call History, see “Using Call  
Alerts” on page 66.  
Note:  
Your phone offers different options after viewing Private  
Direct Talk calls.  
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Making a Walkie-Talkie Call From Call History  
To place a Walkie-Talkie call from Call History:  
1. Press  
> Call History and scroll to All Calls or  
O
Walkie Talkie.  
2. Scroll through the calls listed, highlight the  
Walkie-Talkie number you want to call.  
3. Press and hold the Walkie-Talkie button and speak.  
You cannot make Walkie-Talkie calls from Call History to  
entries with insufficient information.  
Note:  
Saving Walkie-Talkie Information From Call History  
To save Walkie-Talkie information from Call History:  
1. Press  
> Call History and scroll to All Calls or  
O
Walkie Talkie.  
2. Scroll through the calls listed, highlight the  
Walkie-Talkie call you want to save to Contacts, and  
then press Options (right softkey).  
3. Select Save and press  
.
O
4. Select Add New Entry to create a new Contacts entry  
– or –  
Select To Existing Entry and then scroll to the entry you  
want to save the number to.  
5. Use the keypad to complete or edit the Contacts entry  
and press Save (left softkey).  
After you have saved the number, the new Contacts entry is  
displayed.  
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Erasing Call History  
You can erase individual Call History lists or all of them at one  
time.  
To erase Call History:  
1. Press  
> Call History.  
O
2. Select the list you want to erase.  
3. Press Options (right softkey) and select Delete All.  
4. If you are certain you want to erase the list, press  
Yes (left softkey).  
– or –  
Press No (right softkey) to return to the previous menu.  
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Using Contacts  
In This Section  
About Contacts  
Finding Contacts Entries  
Creating a Contacts Entry  
Contacts Entries for Walkie-Talkie Groups and Talkgroups  
Managing Your Contacts  
Using Your SIM Manager  
Dialing Sprint Services  
Using Wireless Backup  
Now that you know the basics that make it easier to stay in  
touch with people and information, you’re ready to explore your  
phone’s more advanced features. This section explains how to  
use your phone’s Contacts and helps you make the most of  
your time when you are trying to connect with the important  
people in your life.  
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About Contacts  
Your phone can store up to 1000 numbers or electronic  
addresses. Individual Contacts entries can contain up to five  
separate phone numbers, a Walkie-Talkie number, an email  
address, and a Web address.  
The total capacity (numbers and electronic addresses) is  
1000, meaning that if each Contacts entry has only one  
number or electronic address, you have space for 1000  
Contacts entries.  
Each number or electronic address you add to an individual  
entry reduces the remaining amount of available entries. For  
example, if you create 200 entries, each with three numbers  
for a total of 600 numbers, you only have space remaining for  
400 entries with one number (or electronic address) each.  
Each Contacts entry may contain:  
A name — The name of the person or organization whose  
contact information is stored in the entry. It is not  
required; you can create and store Contacts entries  
without a name.  
A number — This may be a phone number or Walkie-  
Talkie number. Each Contacts entry must contain a  
number or an electronic address.  
A picture — You can assign a picture to display whenever  
you receive a call from the Contacts entry.  
A ringer — You can assign a ringer to each entry. This is  
the sound your phone makes when you receive a call from  
any of the phone numbers stored in the entry.  
A category — You can category, such as Family, Friends, or  
Work to a entry. You can then sort you Contacts entries by  
category.  
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An electronic address — This may be an email address or  
Web address. Each Contacts entry must contain a number  
or an electronic address.  
A memo — You can write a short note to yourself  
regarding the entry.  
Personal and business information — You can store a  
birthday, job title, company name, and street address  
with each entry.  
A speed dial number — After you store a phone number,  
you can assign a speed dial number to it.  
Entries for Group Walkie-Talkie and Talkgroups contain  
different information. See “Contacts Entries for Walkie-  
Talkie Groups and Talkgroups” on page 129.  
Important:  
Finding Contacts Entries  
There are several ways to display your Contacts entries: by  
name, by speed dial number, by Category and Type, and by  
email address. Follow the steps outlined below to find entries  
in your Contacts.  
Finding Names  
To find Contacts entries by name:  
1. Press  
> Contacts > View All.  
O
2. Scroll through the entries using your navigation keys  
and highlight the one you want.  
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3. Highlight the phone number you want to call and  
press  
.
t
– or –  
To view the entry’s details, press  
navigation keys left or right.  
– or –  
and then press your  
O
To send a message, press Send MSG (left softkey), create  
the message, and then press Send (left softkey).  
You can also find an entry by entering the name in the  
keypad. Press Contacts (left softkey) and use your keypad to  
enter the name.  
Tip:  
Finding Speed Dial Numbers  
To find phone numbers by their assigned speed dial numbers:  
1. Press  
> Contacts > Speed Dial #s.  
O
2. Scroll to an entry using your navigation keys. Speed dial  
numbers are displayed in numeric order.  
3. To display the entry details, press  
.
O
– or –  
To dial the phone number assigned to a speed dial  
number, press  
.
t
Filtering Entries  
To filter Contacts entries by Category or Type:  
1. Press > Contacts > Filter by.  
O
2. Scroll to the Category or Type you want to filter by and  
press  
.
O
3. Scroll to an entry using your navigation keys.  
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4. To view the entry’s details, press  
navigation keys left or right.  
– or –  
and then press your  
O
Highlight the phone number you want to call and  
press  
– or –  
.
t
To send a message, press Send MSG (left softkey), create  
the message, and then press Send (left softkey).  
Finding Email Addresses  
To find phone numbers you have stored with email addresses:  
1. Press > Contacts > Filter by.  
O
2. Select Email, press , and then highlight the entry you  
O
want.  
3. To view the entry’s details, press  
navigation keys left or right.  
– or –  
and then press your  
O
To send a message to the email address, press  
Send MSG (left softkey), create the message, and then  
press Send (left softkey).  
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Creating a Contacts Entry  
To add a new Contacts entry:  
1. Press  
> Contacts > Add New.  
O
2. Highlight Contact and press  
.
O
3. Enter the Contacts name and press  
.
O
4. To enter a Walkie-Talkie number, highlight  
Walkie-Talkie, enter the number, and press  
.
O
5. To enter a phone number, highlight Number, enter the  
number, and press  
.
O
6. Assign Mobile, Home, Work, Pager, or Other to the  
number and press  
O
.
7. Press Save (left softkey).  
If you want, you can add a picture, a special ringer, additional  
phone numbers, an email or Web address, and an important  
date. Scroll left or right to view what other information you  
can assign to your Contacts entry.  
Adding a Phone Number to a Contacts Entry  
To add a phone number to an entry:  
1. Press  
> Contacts > View All.  
O
2. Scroll through the entries using your navigation keys,  
highlight the one you want, and press  
.
O
3. Press Edit (left softkey).  
4. Scroll to an empty Number using your navigation keys.  
5. Enter the new phone number and press  
.
O
6. Assign Mobile, Home, Work, Pager, or Other to the  
number and press  
.
O
7. Press Save (left softkey).  
Section 2F: Using Contacts  
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Assigning Speed Dial Numbers  
Once you have added a number to your Contacts, you can  
assign a speed dial number to it. Your phone can store 99  
numbers in speed dial locations.  
To assign a speed dial number to an existing phone number:  
1. Press  
> Contacts > Speed Dial #s.  
O
2. Highlight an empty speed dial location and press Assign  
(left softkey).  
3. Highlight the number you want to assign to the speed  
dial location and press  
.
O
If you attempt to assign an already in-use speed dial number  
to a new phone number, a dialog appears asking if you wish  
to replace the existing speed dial number. Press OK (left  
softkey) to assign the location to the new phone number and  
move the old number to the next available speed dial  
number.  
Note:  
Assigning a Ringer or Picture to an Entry  
You can assign a ringer to a Contacts entry so you can identify  
the caller by the ring. (See “Ringer Types” on page 72.) When  
you assign a picture to an entry, your phone displays it  
whenever you receive calls from that number.  
To assign a ringer or picture to an entry:  
1. Display a Contacts entry. (See “Finding Contacts Entries”  
on page 122.)  
2. Press Edit (left softkey).  
3. Use your navigation key to scroll right to the tab with  
the Assign Picture and Audio Ringer or Video Ringer  
options.  
4. Scroll down to Assign Picture or Audio Ringer and  
press  
.
O
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5. Select a source for the assigned file (for example, In  
Phone, External Memory, Assigned Media, or  
Take New Picture).  
6. Use your navigation keys to scroll through the available  
files. To hear a ringer, press Listen (left softkey).  
7. Highlight your desired picture or ringer and press  
.
O
8. Press Save (left softkey) to save the entry.  
Assigning an Email Address or Web Address  
To assign an email address or Web address to an entry:  
1. Display a Contacts entry. (See “Finding Contacts Entries”  
on page 122.)  
2. Press Edit (left softkey).  
3. Use your navigation keys to scroll right to the tab with  
the Email and Web Address options.  
4. Scroll down to Email or Web Address.  
5. Use your keypad to enter the email or Web address you  
want to assign and press  
.
O
6. Press Save (left softkey) to save the entry.  
You can quickly visit the Web address associated with a  
Contacts entry by displaying the entry, highlighting the Web  
Address, and then pressing Go (left softkey).  
Tip:  
Assigning a Date  
You can assign date to a Contacts entry. This is an easy way to  
remember birthdays.  
To assign a date to an entry:  
1. Display a Contacts entry. (See “Finding Contacts Entries”  
on page 122.)  
2. Press Edit (left softkey).  
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3. Use your navigation key to scroll right to the tab with  
the Birthday option.  
4. Highlight the date field, use your navigation keys or  
keypad to set the date, and then press  
.
O
5. Press Save (left softkey) to save the entry.  
Working With Distribution Lists  
A Distribution List is a group of entries that you can send  
messages to — including SMS Text Messages, Picture Mail,  
and SMS Voice Messages. You can send the message to all the  
members on the list at the same time.  
It’s a fast and easy way to keep everyone up to date.  
To create a Distribution List:  
1. Press  
> Contacts > Add New.  
O
2. Highlight Distribution List and press  
.
O
3. Enter the name of the list and press  
.
O
4. Highlight Category and assign one to the list.  
5. Highlight Add Members and press  
.
O
6. Highlight each entry you want to include in the  
Distribution List and press after each selection. A  
O
check mark appears next to each selected member.  
7. Press Done (left softkey) to save the membership.  
8. Press Save (left softkey) to save the entry.  
To view a Distribution List:  
1. Press  
> Contacts > Filter by > Distribution List.  
O
2. Scroll through the Distribution Lists.  
3. Highlight a Distribution List and press  
to view the  
O
membership.  
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To quickly send a message to the Distribution List, press  
O> Contacts > Filter by > Distribution List. Highlight the  
Distribution List you want and press Send MSG (left softkey).  
Tip:  
Editing a Contacts Entry or Distribution List  
To edit a Contacts entry or Distribution List:  
1. Display a Contacts entry or Distribution List.  
2. Press Edit (left softkey).  
3. Highlight the part of the entry you wish to edit and  
press  
.
O
4. Add and/or edit the desired information.  
5. Press Save (left softkey).  
Contacts Entries for Walkie-Talkie Groups  
and Talkgroups  
Because Nextel Group Walkie-Talkie and Talkgroup calls  
communicate with more than one person, you create their  
Contacts entries differently.  
Creating Group Walkie-Talkie Entries  
You create a Group Walkie-Talkie entry by giving it a name  
and assigning it members that have Group Walkie-Talkie  
compatible phones. You can also add all the members in an  
existing Group by assigning it to your new Group.  
To create a Contacts entry for a Walkie-Talkie Group:  
1. Press  
> Contacts > Add New.  
O
2. Highlight Walkie-Talkie Group, and then press  
3. Enter a name for the new Group.  
.
O
4. Choose a Category for the entry.  
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5. Highlight Add Members and press  
.
O
6. Use your left and right navigation keys to select Contacts  
or Call History.  
7. Highlight each Walkie-Talkie contact you want to add to  
this Group and press  
after each selection. A  
O
checkmark appears next to each selected entry.  
8. Press Done (left softkey) to save the membership.  
9. Press Save (left softkey) to save the entry.  
To add a member to an existing Group:  
1. Press  
> Contacts > Filter by > Walkie-Talkie Group.  
O
2. Scroll to the Group you want to add members to and  
press Edit (left softkey).  
3. Select Edit Members.  
4. Highlight each member you want to add and press  
O
after each selection. A checkmark appears next to each  
selected member.  
5. Press Done (left softkey) to save the membership.  
6. Press Save (left softkey) to save the entry.  
To remove a member from a Group:  
1. Press  
> Contacts > Filter by > Walkie-Talkie Group.  
O
2. Scroll to the Group you want to delete members from  
and press Edit (left softkey).  
3. Select Edit Members.  
4. Highlight each member you want to delete and press  
after each selection. The checkmark next to each  
O
selected member clears.  
5. Press Done (left softkey) to save the membership.  
6. Press Save (left softkey) to save the entry.  
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To delete a Group from Contacts:  
1. Press > Contacts > Filter by > Walkie-Talkie Group.  
O
2. Scroll to the Group you want to delete and press Edit  
(left softkey).  
3. Press Options (right softkey) and then select Delete.  
4. Press Yes (left softkey).  
Editing Walkie-Talkie Group Entries  
You can edit the name, Category, or membership of a Group  
entry.  
To edit Group entries:  
1. Press  
> Contacts > Filter by > Walkie-Talkie Group.  
O
2. Scroll to the Group you want to edit and press Edit (left  
softkey).  
3. Highlight the part of the entry you wish to edit and  
make your changes.  
4. Press Save (left softkey) to save the entry.  
Creating Talkgroup Entries  
To create a Contacts entry for a Talkgroup:  
1. Press  
> Contacts > Add New.  
O
2. Highlight Talkgroup, and then press  
.
O
3. Enter a name for the Talkgroup. Each entry’s name can  
contain 24 characters.  
4. Enter the Talkgroup number.  
5. Choose a Category for the entry.  
6. Press Save (left softkey).  
Section 2F: Using Contacts  
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Managing Your Contacts  
Organize your Contacts entries by assigning them to  
Categories. Your phone has some already defined – General,  
Family, Friends, and Work. You can also create your own.  
To view your Categories:  
Press  
> Contacts > Manage Categories.  
O
To create your own custom Category:  
1. Press > Contacts > Manage Categories.  
O
2. Press Add New (right softkey).  
3. Enter the name of the new Category.  
4. Highlight Add Members and press  
.
O
5. Highlight each entry you want to add to this Category  
and press after each selection. A checkmark appears  
O
next to each selected entry.  
6. Press Done (left softkey) to save the membership.  
7. To assign a special ringer to this Category, highlight  
Audio Ringer and press  
.
O
8. Select a location for the ringer file (for example, In  
Phone, External Memory, Assigned Media, or  
Take New Picture).  
9. Use your navigation keys to scroll through the available  
files or to capture a new voice recording. To hear a  
ringer, press Listen (left softkey).  
10. Highlight your desired ringer and press  
.
O
11. Press Save (left softkey) to save the Category.  
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Erasing All Contacts  
To erase all the Contacts entries stored in your phone:  
1. Press  
> Settings/Tools > Settings > Security.  
O
2. Enter your Lock Code.  
3. Select Manage Applications.  
4. Select Contacts.  
5. If you are sure you want to delete all Contacts, press Yes  
(left softkey).  
Viewing Memory Status  
To view how much memory you currently have available for new  
entries:  
Press  
> Contacts > Memory Status.  
O
Using Your SIM Manager  
When you create a new entry in Contacts, that information is  
stored in your phone, not on your SIM card. If you decide to  
save it on your SIM card, you must use the SIM Manager to  
copy it there. The SIM Manager also allows you to copy from  
the SIM card to your phone.  
You can access SIM Manager from both the Contacts and  
Tools menu.  
Tip:  
Viewing Entries Stored in Your SIM Card  
To view entries stored in the SIM card:  
1. Press  
> Contacts > SIM Manager > Manage SIM.  
O
2. Scroll to view the list of entries.  
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To view details, highlight the Contacts entry and press Details  
(left softkey). If you selected a Walkie-Talkie Group, pressing  
Details (left softkey) displays the members.  
Note:  
You cannot dial numbers directly from SIM Manager. You can  
do so from Contacts or the Call History lists.  
Deleting Entries Stored in Your SIM Card  
To delete entries stored in the SIM card:  
1. Press  
> Contacts > SIM Manager > Manage SIM.  
O
2. Highlight each entry you want to delete and press  
O
after each selection. A checkmark appears next to each  
selected entry.  
3. Press Options (right softkey) and then select Delete.  
4. Press Yes (left softkey).  
To delete all the entries from the SIM Card, after selecting  
Options, choose Select All.  
Note:  
Copying Contacts Entries – Phone to SIM Card  
To copy entries from your phone to your SIM card:  
1. Press  
> Contacts > SIM Manager > Copy to SIM.  
O
2. Highlight the entries you want to copy and press  
O
after each selection. A checkmark appears next to each  
selected entry.  
3. Press Copy (left softkey).  
4. Press OK (left softkey).  
Selecting a Group selects all its members.  
Note:  
To copy all the entries to the SIM Card, after selecting Copy to  
SIM, choose Select All.  
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Copying Contacts Entries – SIM Card to Phone  
To copy entries from a SIM card to your phone:  
1. Press  
> Contacts > SIM Manager > Copy to Contacts.  
O
2. Highlight the entries you want to copy and press  
O
after each selection. A checkmark appears next to each  
selected entry.  
3. Press Copy (left softkey).  
4. Press OK (left softkey).  
If you have a black or yellow Nextel SIM card from a previous  
phone, you can copy the stored Contacts from the card onto  
your phone  
Note:  
Selecting a Group selects all its members.  
To copy all the entries to your phone, after selecting Copy to  
Contacts, choose Select All.  
While Copying...  
While attempting to copy information with your  
SIM Manager, you may encounter circumstances that prevent  
you from completing the task. Usually, your phone displays a  
message explaining what happened and screen prompts  
showing what to do next.  
When you copy a Contacts entry from your phone to your  
SIM card, the entry may not copy completely. For example,  
Contact classifications, such Mobile, Home or Work, may  
differ on your SIM Card. In addition, some fields, such as  
IP address, cannot be copied.  
Your Contacts entries may also display differently on a  
SIM Card. For example, the first and last name of an entry  
may be displayed in reverse order, or a very long name may be  
truncated.  
Section 2F: Using Contacts  
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Dialing Sprint Services  
Your Contacts contain entries for various Sprint services.  
To dial a service from your Contacts:  
1. Press  
> Contacts > Services.  
O
2. Select Customer Solutions, Account Info., Dir. Assistance,  
Sprint Operator, or Voice Command.  
3. Press  
to place the call.  
t
To dial a service from standby mode using your keypad:  
1. Dial the appropriate service number:  
Customer Solutions –  
.
* 2  
.
Account Info. –  
* 4  
Dir. Assistance –  
.
4 1 1  
Sprint Operator –  
.
0
Voice Command –  
.
*
2. Press  
to place the call.  
t
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Using Wireless Backup  
Wireless Backup is an optional subscription service from  
Sprint that allows you to securely and privately back up, store,  
and edit your Contacts on the Web, using your personal  
computer.  
Setting Up Wireless Backup  
1. Press O > Contacts > Wireless Backup.  
– or –  
Press O > Settings/Tools > Settings > Others > Wireless  
Backup.  
2. Select Subscribe and press O. You will be prompted to  
allow a Vision connection to confirm your subscription  
status.  
For more information about Wireless Backup, select  
Learn More in step 2 above .  
Tip:  
3. Select Yes and press O. Follow the onscreen prompts to  
confirm your status.  
4. When the Wireless Backup purchase screen is displayed,  
select Buy and press O to purchase a subscription to  
Wireless Backup.  
5. Within a few minutes, you will receive a text message  
providing you with the Web address  
(www.wirelessbackup.sprint.com) and password for your  
personal backup folder.  
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Backing Up Your Contacts  
1. Press O > Contacts > Wireless Backup.  
2. Select Backup Now and press O to back up all your  
contacts from the phone's contacts list to your folder on  
the Wireless Backup site. You will be notified when the  
backup has been completed.  
Accessing Wireless Backup on Your PC  
1. From your personal computer, launch your Internet  
browser and go to www.wirelessbackup.sprint.com.  
2. Enter your wireless phone number (without hyphens) in  
the Sprint PCS Phone Number field.  
3. Enter the wireless password you received via text  
message into the Wireless Backup Password field.  
4. Click Sign on and follow the onscreen prompts.  
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Section 2G  
Using the Phone’s Tools  
In This Section  
Using Your Phone’s Calendar  
Using the Alarm Clock  
Using the Calculator  
Using the World Clock  
Using the Stop Watch  
Using the Notepad  
Using the Tip Calculator  
Using the Currency Converter  
Using the Unit Converter  
Using Voice Records  
Using the File Manager  
Your phone is equipped with several personal information  
management features that help you manage your busy lifestyle.  
This section shows you how to use these features to turn your  
phone into a time management planner that helps you keep  
up with your appointments, schedules, and commitments. It  
takes productivity to a whole new level.  
Section 2G: Using the Phone’s Tools  
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Using Your Phone’s Calendar  
Adding an Event to the Calendar  
Your Calendar helps organize your time and reminds you of  
important events.  
To add an event:  
1. Press  
> Settings/Tools > Tools > Calendar.  
O
2. Using your navigation keys, highlight the day to which  
you would like to add an event.  
To quickly go to a date, press Options (right softkey) and select  
Go to Date.  
Tip:  
3. Press Add New (left softkey).  
4. Select Appointment, All Day Event, Multi-Day Event, or  
Alarm.  
5. Enter the event Subject and press  
.
O
6. Enter the event Location and press  
.
O
7. Enter the event Date and press  
.
O
8. Select a Start Time for the event by highlighting the time  
field and pressing  
.
O
Using your keypad and/or navigation keys, set the  
start time for the event, and press  
O
.
9. Select an End Time for the event by highlighting the  
time field and pressing  
O
.
Using your keypad and/or navigation keys, set the  
end time for the event, and press  
.
O
10. Select an alarm time for the event by highlighting the  
Reminder field and pressing  
.
O
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Highlight None, On Time, 5 mins, 10 mins, 15 mins,  
30 mins, 1 hr, or 1 day and press  
O
.
11. Press Save (left softkey) to save the event.  
To change your default event ringer type, from the standby  
screen, press > Settings/Tools > Settings > Sounds >  
Ringer Type > Calendar and select a ringer.  
Tip:  
O
Event Alerts  
Your phone alerts you to scheduled events as follows:  
By playing the assigned ringer type.  
By illuminating the backlight.  
Event Alert Menu  
When your phone is turned on and you have an event alarm  
scheduled, your phone alerts you and displays the event  
summary. To silence the alert, press  
.
O
You can do the following:  
Dismiss (right softkey) clear the alert.  
Snooze (left softkey) silences the alert and schedules it to  
replay again in 10 minutes.  
Viewing Events  
To view your scheduled events:  
1. Press  
> Settings/Tools > Tools > Calendar.  
O
2. Using your navigation keys, highlight the day for which  
you would like to view events and press . (If you have  
O
events scheduled for the selected day, they are listed in  
chronological order.)  
3. To display the details of an event listed in the schedule,  
highlight it and press  
.
O
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Changing to Weekly View  
To go to the Weekly Calendar view:  
1. Press  
> Settings/Tools > Tools > Calendar.  
O
2. Press Options (right softkey).  
3. Select Week View.  
Going to Today’s Date  
To go to today’s date:  
1. Press  
> Settings/Tools > Tools > Calendar.  
O
2. Press Options (right softkey).  
3. Select Go to Today.  
Deleting an Event  
To delete a day’s scheduled events:  
1. Press  
> Settings/Tools > Tools > Calendar.  
O
2. Using your navigation keys, highlight the day for the  
event and press  
.
O
In the calendar view, days with events scheduled are marked  
with a yellow triangle.  
Tip:  
3. Highlight the event, press Options (right softkey), and  
select Delete.  
4. Press Yes (left softkey) or No (right softkey).  
Deleting All Events  
To delete all scheduled events:  
1. Press  
> Settings/Tools > Tools > Calendar.  
O
2. Press Options (right softkey).  
3. Select Delete All.  
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4. Press Yes (left softkey) or No (right softkey).  
Using the Alarm Clock  
Your phone comes with a built-in alarm clock with multiple  
alarm capabilities.  
To use the alarm clock:  
1. Press  
> Settings/Tools > Tools > Alarm Clock.  
O
2. Select Add New Alarm and press  
.
O
3. Enter the alarm Name and press  
.
O
4. Select a time for the alarm by highlighting the Time field  
and pressing  
O
.
Using your keypad and/or navigation keys, set the  
time for the alarm, and press  
O
.
5. Select a ringer type for the alarm by highlighting the  
Ringer field and pressing  
.
O
Select a location for the ringer file (for example, In  
Phone, External Memory, Assigned Media, or  
Take New Picture).  
Use your navigation keys to scroll through the  
available files.  
6. Press  
or press Assign (left softley) to assign the ringer.  
O
7. Select a repeating status for the alarm by highlighting  
the Frequency field and pressing  
O
.
Highlight Once, Daily, Mon - Fri, Weekends or Weekly,  
and then press  
O
.
8. Press Save (left softkey) to save the alarm.  
To change your default alarm ringer type from the standby  
screen press > Settings/Tools > Settings > Sounds >  
Ringer Type > Alarm and select a ringer.  
Tip:  
O
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Using the Calculator  
Your phone comes with a built-in calculator.  
To use the calculator:  
1. Press  
> Settings/Tools > Tools > Calculator.  
O
2. Enter numbers using your keypad.  
Press the navigation keys to enter operators (+ ÷ - ×)  
as indicated in the display.  
Press  
Press  
to enter a decimal.  
#
*
to make the number to the left of the  
cursor positive or negative.  
Press Advanced (right softkey) to enter parentheses  
or exponents.  
3. Press = (left softkey) to compute.  
Using the World Clock  
Your phone comes with a built-in world clock to let you view  
times around the world.  
To view the time in different cities around the world:  
1. Press  
> Settings/Tools > Tools > World Clock.  
O
2. Press Find City (left softkey) to choose a city.  
– or –  
Press the navigation keys left or right to scroll through  
different time zones.  
3. When you see the city you want, press  
.
O
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Using the Stop Watch  
Your phone comes with a built-in stop watch.  
To use the stop watch:  
1. Press  
> Settings/Tools > Tools > Stop Watch.  
O
2. Press Options (right softkey) to choose Countdown, Lap  
Summary, Setup, or Reset.  
3. When you are ready to use the stop watch timer, press  
Start (left softkey).  
4. To stop the timer, press Stop (left softkey).  
Using the Notepad  
Your phone comes with a built-in notepad.  
To use the notepad:  
1. Press  
> Settings/Tools > Tools > Notepad.  
O
2. Select Add New Note and press  
.
O
3. Enter the note title and press  
.
O
4. Enter the note text.  
5. Press Save (left softkey) to save the text.  
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Using the Tip Calculator  
Your phone comes with a built-in tip calculator.  
To calculate tips:  
1. Press  
> Settings/Tools > Tools > Tip Calculator.  
O
2. Enter the bill amount (dollar amount) and press  
.
O
3. Enter the bill amount (cent amount) and press  
.
O
4. The default number of people paying the bill is one. To  
change it, press b to delete the number 1 and enter the  
number of people splitting the bill.  
5. Press  
.
O
6. The default tip percentage is 15%. To change it, press b  
to delete the number 15 and enter the tip percentage  
you want.  
7. Press  
.
O
8. Upon completion you will see the following:  
Tip Amount – This is the calculated amount of  
the tip.  
Total to Pay – This is the calculated amount of the  
total bill plus tip.  
Total per Person – This is the calculated amount of  
the total each person is responsible for paying.  
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Using the Currency Converter  
Your phone comes with a built-in currency converter that lets  
you convert currency amounts if you know the exchange rate.  
To use the currency converter:  
1. Press  
> Settings/Tools > Tools > Currency Converter.  
O
2. Enter the bill amount (dollar amount) and press  
.
O
3. Enter the bill amount (cent amount) and press  
.
O
4. Enter the exchange rate (dollar amount) and press  
.
O
5. Enter the exchange rate (cent amount) and press  
.
O
6. Upon completion you will see the following:  
Result 1 – Your currency converted to the new  
currency.  
Result 2 – Their currency converted to the your  
currency.  
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Using the Unit Converter  
Your phone comes with a built-in unit converter that lets you  
convert a wide variety of units of measure.  
To use the unit converter:  
1. Press  
> Settings/Tools > Tools > Unit Converter.  
O
2. Select the type of unit to be converted:  
Area  
Energy  
Force  
Length  
Mass  
Power  
Speed  
Temperature  
Volume  
3. Enter the value (whole number) and press  
.
O
4. Enter the value (decimal number) and press  
.
O
5. Enter the convert from unit from the drop down menu,  
and press  
.
O
6. Enter the convert to unit from the drop down menu,  
and press  
.
O
7. Upon completion you will see the following:  
Result – Your unit converted to the new unit.  
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Using Voice Records  
You can record brief records to remind yourself of important  
events, phone numbers, or grocery list items. You can also  
record phone conversations.  
Recording Voice Records  
To create a new Voice Record:  
1. Press  
> Settings/Tools > Tools > Voice Records.  
O
O
2. Press  
and begin recording after the prompt.  
3. To end the recording, press  
.
O
If you want to review the recording, press Yes (left softkey).  
To record a conversation during a phone call:  
1. Make or answer the call.  
2. Press Options (right softkey), select Record Recipient, and  
press  
.
O
3. Press  
.
O
4. To end the recording, press Done  
.
O
You cannot store Voice Records on your microSD card.  
Note:  
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Playing Voice Records  
To play the Voice Records you have recorded:  
1. Press  
> Settings/Tools > Tools > Voice Records.  
O
2. Press View All (right softkey).  
3. Use the navigation keys to scroll to a recording.  
4. Press  
to play the Voice Record.  
O
To make finding Voice Records easier, select  
Sort By (Name, Date, Size, or Type).  
Tip:  
You can choose Play All (to play all the Voice Records) or Select  
Multiple (to play a several Voice Records consecutively).  
Changing Voice Record Settings  
To change your Voice Record maximum length and tone:  
1. Press  
> Settings/Tools > Tools > Voice Records.  
O
2. Press Settings (left softkey).  
3. Scroll to Recording Length, and press  
.
O
Select a maximum length of 10 Seconds, 30 Seconds,  
1 Minute, 5 Minutes, or 30 Minutes, and press  
.
O
4. Scroll to 10 Second Tone and press . This tone beeps  
O
every 10 seconds during your Voice Record.  
Select Enable or Disable and press  
.
O
5. Scroll to Storage Location and press  
.
O
Select In Phone or External Memory and press  
.
O
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Using Other Voice Record Options  
You can also rename your Voice Records, use them as ringers, or  
delete them.  
To rename, set as ringer, or delete a Voice Record:  
1. Press  
> Settings/Tools > Tools > Voice Records.  
O
2. Press View All (right softkey) and press  
.
O
3. Use the navigation keys to scroll to the recording you  
want to work with.  
4. Press Options (right softkey) and then choose Assign,  
Rename, Delete, Select Multiple, Properties, or Settings.  
Follow the prompts to complete your task.  
Using the File Manager  
Your phone comes with a file manager that enables you to  
manage your pictures, videos, and sounds saved in your  
phone and on the microSD card inserted in your phone.  
To access the file manager:  
Press  
> Settings/Tools > Tools > File Manager.  
O
The file manager then gives you these options to choose  
from:  
Pictures – This option allows you to manage your pictures  
and videos stored either in the phone’s memory or on  
your microSD card.  
Sounds – This option allows you to manage your sounds  
stored either in the phone’s memory or on your microSD  
card.  
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External Memory – This option allows you to view the  
properties of the files and folders stored on your microSD  
card, format an SD card, view the used and available  
memory in the phone’s memory and on the microSD card,  
and view the file manager Help screen.  
Memory Usage – This option shows the used and available  
memory in the phone’s memory and on the microSD card.  
Using the Pictures Option  
The Pictures option lets you manage the pictures and video in  
your phone’s memory or on your microSD card.  
To manage your pictures and videos in your phone’s memory:  
1. Press  
> Settings/Tools > Tools > File Manager.  
O
2. Select Picture.  
3. Select In Phone to access pictures and videos stored in  
your phone’s memory.  
4. Do any of the following:  
Using your navigation keys, select the desired  
picture or video. Press Expand (left softkey) to view  
the picture or view the video fullscreen.  
Using your navigation keys, select the desired  
picture or video. Press Options (right softkey) to view  
the picture or view the video options menu. The  
Options menu includes the following options:  
 Manage – This option lets you delete the file you  
selected, copy it from the phone’s memory to the  
microSD card, or move it from the phone’s  
memory to the microSD card.  
 Slide Show – This option displays all the pictures  
saved to your memory card in a slide show.  
 Play All – This option plays all videos in the  
phone’s memory.  
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 Filter By – This option lets you view all the picture  
and video files in your phone’s memory, view only  
the picture files, or view only the video files.  
To manage your pictures and videos on your microSD card:  
1. Press  
> Settings/Tools > Tools > File Manager.  
O
2. Select Picture.  
3. Select External Memory to access pictures and videos  
stored on your SD card.  
4. Do any of the following:  
Using your navigation keys, select the desired  
picture or video. Press Expand (left softkey) to view  
the picture or view the video fullscreen.  
Using your navigation keys, select the desired  
picture or video. Press Options (right softkey) to view  
the picture or view the video options menu. The  
Options menu includes the following options:  
 Manage – This option lets you delete the file you  
selected, copy it from the microSD card to the  
phone’s memory, or move it from the microSD  
card to the phone’s memory.  
 Slide Show – This option displays all the pictures  
saved to your memory card in a slide show.  
 Play All – This option plays all videos on the  
microSD card.  
 Filter By – This option lets you view all the picture  
and video files on the microSD card, view only the  
picture files, or view only the video files.  
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Using the Sounds Option  
The Sounds option lets you manage the audio files stored in  
your phone’s memory or on your microSD card.  
To manage your sounds in your phone’s memory:  
1. Press  
> Settings/Tools > Tools > File Manager.  
O
2. Select Sounds.  
3. Select In Phone to access sounds stored in your phone’s  
memory.  
4. Do any of the following:  
Using your navigation keys, select the desired  
sound. Press Assign (left softkey) to assign the  
selected sound to a phone function.  
Using your navigation keys, select the desired  
sound. Press Options (right softkey) to view the  
options menu. The Options menu includes the  
following options:  
 Play All – This option allows you to listen to all the  
sounds stored in your phone's memory.  
 Filter By – This option lets you view all the sound  
files in your phone’s memory, view only the  
downloaded files, view only the preloaded files,  
or view only the voice records.  
 Manage – This option lets copy or move the file  
you selected from the phone’s memory to the  
microSD card.  
To manage your sounds on your microSD card:  
1. Press > Settings/Tools > Tools > File Manager.  
O
2. Select Sounds.  
3. Select External Memory to access sounds stored on your  
microSD card.  
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4. Do any of the following:  
Using your navigation keys, select the desired  
sound. Press Assign (left softkey) to assign the sound  
to any of the following: Set as a Ringer ID, Call with ID,  
Call without ID, Voicemail, Picture Mail, Text Message,  
Voice SMS, Calendar, or Alarm  
Using your navigation keys, select the desired  
sound. Press Options (right softkey) to view the  
options menu. The Options menu includes the  
following options:  
 Play All – This option allows you to listen to all the  
sounds stored in your microSD card.  
 Filter By – This option lets you view all the sound  
files in your microSD card, view only the  
downloaded files, view only the preloaded files,  
or view only the voice records.  
 Manage – This option lets you delete, copy, or  
move the file you selected from microSD card to  
the phone’s memory.  
Using the External Memory Option  
The External Memory option allows you to view the proper-  
ties of the files and folders stored on your microSD card, view  
the used and available memory in the phone’s memory and  
on the microSD card, view the file manager Help screen, and  
format a microSD card.  
For information on formatting the microSD card, see  
“Formatting the microSD Card” on page 176.  
To view the properties of files and folders on your microSD card:  
1. Press  
> Settings/Tools > Tools > File Manager.  
O
2. Select External Memory.  
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3. Scroll to the file or folder you for which you want to  
view properties. To view files within a folder, select the  
folder.  
4. Press Properties (left softkey) to view details of the file or  
folder.  
To view memory usage:  
1. Press  
> Settings/Tools > Tools > File Manager.  
O
2. Select External Memory.  
3. Press Options (right softkey).  
4. Select Memory Usage.  
To view the file manager Help screen:  
1. Press  
> Settings/Tools > Tools > File Manager.  
O
2. Select External Memory.  
3. Press Options (right softkey).  
4. Select Help.  
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Section 2H  
Using Your Phone’s Voice Services  
In This Section  
Voice Recognition — Dialing & Messaging  
Setting Up Voice Recognition  
Working With Voice Recognition  
Your phone’s voice-recognition software lets you place calls and  
perform quick tasks using just your voice, and Voice Records  
allows you to make recordings right on your phone. This section  
includes easy-to-follow instructions for using Voice  
Recognition and voice records.  
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Voice Recognition — Dialing & Messaging  
With Voice Recognition, you can place calls and perform tasks  
simply by speaking. You do not need any voice training to use  
Voice Recognition. You simply say the appropriate command  
in a normal tone of voice and your phone performs the  
desired function.  
Using Call <Name or #>  
You dial phone numbers simply by saying “Call.” To place calls  
to names stored in your Contacts, say “Call” followed by the  
name and the type of number (Home, Work, Mobile, etc.). To  
make phone calls to numbers not saved to your Contacts,  
simply say “Call” followed by a valid phone number.  
You can also say “Call” by itself and be prompted for the  
name or number.  
Calling Contacts Entries  
To place a phone call to a Contacts entry:  
1. Press and hold the Speaker Key. (Your phone displays the  
Say a command screen.)  
2. Say Call and then say the name and the type of number.  
For example, say “Call John Mobile.” The phone dials the  
number stored for the entry “John,” labeled “Mobile.”  
If a name has only one number, or if you know the name but  
are not sure which number to call, say “Call” followed by the  
name only. For example, say “Call John.” If the name is  
recognized and there is only one number for the name, your  
phone immediately places the call. If there are multiple  
numbers stored in the entry, the phone prompts you with a  
list of options.  
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If the name or number is not in Contacts, your phone tells you  
it cannot find a match.  
Calling Phone Numbers (Digit Dialing)  
To call a number that is not stored in your Contacts:  
1. Press and hold the Speaker Key. (Your phone displays the  
Say a command screen.)  
2. Say Call and then say a valid string of digits to be dialed,  
for example, say “Call 555 555 5555.”  
Speak naturally and clearly and remember to speak one digit  
at a time—1-800 should be pronounced “One Eight Zero  
Zero.”  
Using Send Voice SMS <Name or #>  
Use Voice Recognition to access the SMS Voice application,  
with the recipient already addressed.  
To send an SMS Voice message:  
1. Press and hold the Speaker Key. (Your phone displays the  
Say a command screen.)  
2. Say Send Voice SMS followed by the name (if the  
recipient is saved to Contacts) or the number.  
3. Record your SMS Voice message, attach a signature, and  
then press Save (left softkey). (See “Using SMS Voice  
Messaging” on page 221.)  
4. Press Send (left softkey).  
If you are sending the SMS Voice message to a recipient listed  
in Contacts, then you have the option of mentioning the type  
of number. For example, say “Send Voice SMS John Mobile.”  
If you say Send Voice SMS without specifying a recipient or a  
number, your phone prompts you for this information.  
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You cannot send SMS Voice messages to Distribution Lists  
using Voice Recognition.  
Note:  
Using Send Text <Name or #>  
Use Voice Recognition to open Text Messaging to the Create  
Message screen, with the recipient already addressed.  
To launch Text Messaging and address a message:  
1. Press and hold the Speaker Key. (Your phone displays the  
Say a command screen.)  
2. Say Send Text followed by the name (if the recipient is  
saved to Contacts) or the number.  
3. Use your keypad to enter the message and then press  
Send (left softkey). (See “Using SMS Text Messaging” on  
page 219.)  
If you do not specify the type of number and there are  
multiple numbers for the name, Voice Recognition chooses  
the mobile number by default.  
If you say Send Text without specifying a recipient or a  
number, your phone prompts you for this information.  
You cannot send SMS Text messages to Distribution Lists  
using Voice Recognition.  
Note:  
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Using Send Picture <Name or #>  
Use Voice Recognition to open Picture Mail to the Create  
Message screen, with the recipient already addressed.  
To launch Picture Mail and address a message:  
1. Press and hold the Speaker Key. (Your phone displays the  
Say a command screen.)  
2. Say Send Picture followed by the name stored in  
Contacts and, optionally, the type of number you want  
to send it to. For example, say “Send Picture John Smith  
Work.”  
3. Use your keypad to enter the message and then press  
Send (left softkey).  
If you do not specify the type of number and there are  
multiple numbers for the name, Voice Recognition chooses  
the mobile number by default.  
If you say Send Picture without specifying a recipient or a  
number, your phone prompts you for this information.  
You cannot send Picture Mail to Distribution Lists using Voice  
Recognition.  
Note:  
See the Experience Sprint Power Vision guide that came with  
your phone for information about Picture Mail.  
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Setting Up Voice Recognition  
You can customize your phone’s Voice Recognition feature so  
that it works for you, the way you want it to.  
Using Choice Lists  
Your phone offers Choice Lists whenever it is not confident it  
has recognized a name or number correctly. In these cases, it  
displays a Choice List and prompts you with “Call?” followed  
by the first choice on the list. To confirm the choice, say “Yes,”  
or to hear the next choice, say “No.” You can also select the  
correct choice using your keypad.  
To cancel the command, say “Cancel,” or to say the name or  
number again, say “Repeat.”  
You can determine whether Voice Recognition displays a list  
of choices or automatically dials the first number without  
displaying a Choice List.  
To enable or disable Choice Lists:  
1. Press and hold the Speaker Key. (Your phone displays the  
Say a command screen.)  
2. Press Settings (left softkey).  
3. Highlight Choice Lists and press  
.
O
4. Select Automatic, Always On, or Always Off, and press  
.
O
Sensitivity  
The Sensitivity setting controls how Voice Recognition  
determines when a spoken word is a match. If you frequently  
experience the message “Please Repeat” or “No Match  
Found” adjust the sensitivity toward Reject Less. If the phone  
frequently recognizes a name you didn’t say, adjust the  
sensitivity to Reject More.  
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To adjust the Sensitivity setting:  
1. Press and hold the Speaker Key. (Your phone displays the  
Say a command screen.)  
2. Press Settings (left softkey).  
3. Highlight Sensitivity and press  
.
O
4. Using your navigation keys adjust the slider to the  
desired level.  
5. Press OK (left softkey).  
Adapting Digit Dial  
Some users with heavy accents or distinctive voices find it  
difficult to use Digit Dialing.  
The Adapt Digits feature allows Voice Recognition to  
recognize the way specific persons say digits. Adaptation  
involves recording several digit sequences to teach Voice  
Recognition to recognize your voice. The adaptation process  
takes about three minutes.  
After using Adapt Digits, your phone will be customized to  
your voice. Other people will not be able to use Digit Dial on  
your phone unless they reset the phone to factory defaults.  
If your phone recognizes digits with an acceptable level of  
accuracy, you will find no additional benefit from using  
Adapt Digits.  
Note:  
To adapt Digit Dial to your voice:  
1. Press and hold the Speaker Key. (Your phone displays the  
Say a command screen.)  
2. Press Settings (left softkey).  
3. Highlight Digit Dialing and press  
.
O
4. Select Adapt Digits and press  
.
O
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5. Follow the prompts to complete the adaptation.  
Tips for adapting Digit Dial:  
Adapt digits in a quiet place.  
Make sure you wait for the beep before speaking.  
Speak clearly, but say each digit sequence naturally.  
If you make a mistake while recording a sequence of  
digits, or if an unexpected noise spoils the recording, you  
can say or select No when the prompt asks if the recording  
was OK. You will then be prompted to rerecord the  
sequence.  
To reset Digit Dial to its factory settings, press and release  
Smart Key and then press Settings (left softkey). Select  
Digit Dialing > Reset Digits.  
Note:  
Customizing Audio Prompts  
You can customize the way your phone reads prompts to you.  
This allows you to quickly cycle through prompts and  
commands that you are familiar with.  
Only experienced users should turn off audio prompts  
altogether.  
Note:  
To turn audio prompts on or off:  
1. Press and hold the Speaker Key. (Your phone displays the  
Say a command screen.)  
2. Press Settings (left softkey).  
3. Select Sound and press  
.
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4. To turn on or off all the audio prompts, select Prompts  
and then select On or Off.  
— or —  
To turn on or off the playback of digits spoken by you,  
select Digits and then select On or Off.  
— or —  
To turn on or off the playback of names spoken by you,  
select Names and then select On or Off.  
5. Press OK (left softkey).  
Adjusting Audio Prompt Speed and Volume  
You can adjust how loud and how fast the phone playbacks  
names you have spoken.  
To adjust the speed or volume of name playback:  
1. Press and hold the Speaker Key. (Your phone displays the  
Say a command screen.)  
2. Press Settings (left softkey).  
3. Select Sound > Name Settings > Speed or Volume.  
4. Using your navigation keys adjust the slider to the  
desired level.  
5. Press OK (left softkey).  
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Working With Voice Recognition  
You can use Voice Recognition to easily perform tasks with  
your phone. You can look up entries stored in your Contacts,  
open applications or menus, and view or hear status  
information.  
Lookup <Name>  
You can find and display any Contacts entry by saying  
“Lookup” followed by the name.  
To use Lookup <Name> to find a Contacts entry:  
1. Press and hold the Speaker Key. (Your phone displays the  
Say a command screen.)  
2. Say Lookup and then the name of the entry. (Your phone  
displays the Contacts entry.)  
If you say only “Lookup,” your phone asks for the name and  
displays a Contacts entry list.  
Note:  
Using Go To <App>  
You can open an application or access a menu by saying  
“Go To” followed immediately by the name of an application  
or a menu.  
To open an application or menu using Voice Recognition:  
1. Press and hold the Speaker Key. (Your phone displays the  
Say a command screen.)  
2. Say Go To. (Your phone displays a list of applications and  
menus and prompts you to choose one.)  
—or—  
Say Go To and then the name of the application or  
menu.  
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You can “go to” the following applications: Voicemail,  
Camera, Redial, and Received Calls.  
Note:  
Using Check <Item>  
You can have the phone play back and display information  
about its current state, including its phone number, current  
signal strength, network coverage, and battery level.  
To see and hear status information:  
1. Press and hold the Speaker Key. (Your phone displays the  
Say a command screen.)  
2. Say Check. (Your phone displays a list of valid status  
indicators and prompts you to choose one.)  
—or—  
Say Check and then the name of the item you want to  
check.  
You can check the following:  
Status — plays back and displays battery, signal, and  
network status information. (It also reports on volume  
level, missed calls, voicemail, messages, time, and date.)  
Battery — plays back and displays the current level of  
battery charge.  
Signal — plays back and displays current signal strength.  
Network — plays back and displays current network  
coverage.  
My phone # — plays back and displays your phone  
number.  
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Section 2I  
Using the microSD Card  
In This Section  
Using Your Phone’s microSD Card and Adapter  
Working With the microSD Card  
Your phone allows you to use a microSD card and an adapter  
to expand the phone’s available memory space. This secure  
digital card enables you to quickly and easily exchange  
images, music, and voice data between SD-compatible  
devices.  
This section details the features and options of your phone’s  
microSD functionality.  
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Using Your Phone’s microSD Card and  
Adapter  
Your phone comes bundled with a microSD (Secure Digital)  
memory card and its adapter to expand the phone’s available  
memory space.  
You can purchase additional microSD cards with up to 2 GB in  
memory.  
It allows you to easily store images, videos, music, and voice  
data in your phone.  
Inserting the microSD Card  
Don’t bend or scratch your memory card. Keep it away from  
static electricity, water, and dirt.  
Note:  
The microSD card and its adapter can be easily damaged by  
improper operation. Please be careful when inserting,  
removing, or handling them.  
To insert the microSD card into your phone:  
1. Lift the cover of the cardholder as shown in the  
illustration below.  
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2. Gently insert the microSD card into the cardholder as  
shown below. Use your fingertip to press in on the card  
until you hear a click. The card will stay firmly in place  
when inserted correctly.  
The writing on the microSD card should face up.  
Tip:  
3. Close the top of the cardholder.  
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Make sure your battery is fully charged before using the  
microSD card. Your data may become damaged or unusable if  
the battery runs out while using the microSD card.  
Note:  
Be sure to use only recommended microSD cards (64MB—  
2GB). Using non-recommended microSD cards could cause  
data loss and damage your phone.  
Removing the microSD Card  
To remove the microSD card from your phone:  
1. Lift the cover of the cardholder as shown in the  
illustration below.  
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2. Press the card in and then release. The card should eject.  
Then gently slide out the microSD card from the  
cardholder.  
3. Close the top of the cardholder.  
DO NOT remove your memory card while your phone is using  
it or writing files on it. Doing so will result in loss or damage  
of data.  
Note:  
Viewing the microSD Card Indicator  
After you have inserted the microSD card, your phone  
displays Memory Card as a place to store your pictures and  
videos.  
To view the external memory associated with your microSD card:  
Press  
> Pictures > My Albums. Your phone displays the  
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Memory Card option.  
To view music files stored on you microSD card, press  
Note:  
> Music and follow the prompts.  
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Using the microSD Adapter  
You can transfer files stored in your microSD card to an  
SD-compatible PC by using the microSD adapter. Because  
regular SD memory cards differ in size from microSD cards,  
their corresponding card slots differ as well.  
The microSD adapter is sized to fit in a regular-size card slot.  
To fit a microSD card into a regular-size card slot, insert the  
microSD card in the adapter. You can then insert the adapter  
into a regular SD card slot.  
To insert the microSD card into the microSD adapter:  
1. With one hand, hold the microSD adapter with the label  
facing up.  
2. With the other hand, hold microSD card with the  
writing facing up and the narrow edge toward the  
adapter.  
3. Gently slide the card until it is fully inserted.  
To remove the microSD card from the microSD adapter:  
Holding the exposed edge of the microSD card, gently  
pull it out of the adapter.  
To transfer data from your microSD card to your PC:  
1. Press > Pictures > My Albums. Your phone displays the  
O
Memory Card option.  
2. Verify that the microSD card contains the files you want  
to transfer.  
If you need to add or delete pictures or videos from  
your microSD card, see “Storing Pictures in Your  
microSD Card” on page 184 and “Storing Videos in  
Your microSD Card” on page 189.  
3. Remove the microSD card and insert it in the microSD  
adapter as explained above.  
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4. Insert the microSD adapter into the appropriate slot in  
an SD-compatible PC.  
5. Select the files you want to copy from the card and drag  
them to the appropriate folder displayed on your PC.  
(Consult your operating system documentation for  
further details.)  
Then just remove the microSD adapter from the PC, remove  
the microSD card from the adapter and re-insert into your  
phone.  
You cannot transfer data from your phone or microSD card to  
your PC by using a USB cable.  
Note:  
DO NOT use your computer to change or edit folder or file  
names on the microSD, and do not attempt to transfer large  
amounts of data from the computer to the microSD card.  
Doing so may cause the microSD card to fail.  
DO NOT turn off or restart your computer, or put it into  
standby mode, while using a mass storage device. Doing so  
will result in loss or damage of data.  
If you connect a mass storage device to a peripheral device,  
your device may not work properly.  
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Placing Music Files on the microSD to Play on Your Phone  
You can transfer music files stored on your SD-compatible PC  
to your microSD card by using the microSD adapter and then  
play these files on your phone. These files must be in MP3 or  
M4A (ACC) format.  
Not all MP3 or M4A (ACC) files that you might place on your  
microSD card using the microSD adapter can be played on  
your phone. The file’s Digital Rights Management settings  
may prohibit them from being played.  
Note:  
To create a folder on your microSD card in which to place music  
files:  
With a formatted microSD card in your phone, access  
the Sprint Music Store. A folder called “Music” is created  
on your microSD card. You only need to do this once to  
create this folder.  
After the “Music” folder has been created, use the microSD  
card adapter to transfer music files from your computer to  
the “Music” folder on your microSD card.  
To play the music files you placed in the “Music” folder on the  
microSD card:  
Access the Sprint Music Store. If the music files are  
compatible with your phone, you can play them like  
music files you have purchased and downloaded from  
the Sprint Music Store.  
For more information on using the Sprint Music Store, refer to  
the Experience Sprint Power Vision guide that came with your  
phone.  
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Working With the microSD Card  
Formatting the microSD Card  
Your phone automatically formats your microSD card.  
However, if you cannot save files on your microSD, you may  
need to format the card yourself.  
To format your microSD card:  
1. Insert the microSD card. See “Inserting the microSD  
Card” on page 169.  
1. Press  
> Settings/Tools > Tools > File Manager.  
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2. Select External Memory.  
3. Press Options (right softkey).  
4. Select Format. (A warning will be displayed.).  
5. If you are sure you wish to remove all the files from your  
microSD card, press Yes (left softkey).  
The formatting procedure erases all the data on the microSD  
card, after which the files CANNOT be retrieved. To prevent  
the loss of important data, check the contents before you  
format the card.  
Note:  
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Section 2J  
Using the Built-in Camera  
In This Section  
Taking Pictures  
Storing Pictures  
Shooting Videos  
Sending Pictures and Videos  
Using Sprint Picture Mail  
Your phone’s built-in camera and camcorder give you the ability  
to take full-color digital pictures and videos. You can use your  
phone to share your pictures and videos with others. It’s fun  
and easy to do.  
This section explains the features and options of your  
phone’s built-in camera and camcorder.  
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Taking Pictures  
Taking pictures with your phone’s built-in camera is as simple  
as choosing a subject, pointing the lens, and pressing a  
button.  
Your camera features three different resolutions settings —  
Economy, Normal, or Fine — that let you balance the sharpness  
of the picture and the size of the file. You can use the zoom to  
get up to 8X closer to your subjects.  
After you take a picture, you can store both in your phone and  
on your microSD card. You can also easily share them with  
friends using one of the many options. There are also fun  
editing tools, so you can make your pictures really special.  
To take a picture:  
1. Press  
> Pictures > Camera.  
O
With the phone in standby mode, press the Camera Key  
on your phone’s keypad or the External Camera Key on the  
side of the phone. (See the illustration on page 10.) When  
the phone is closed, press and hold the External Camera  
Key to activate the camera.  
Shortcut:  
2. Using the display screen as a viewfinder, aim the  
camera lens at your subject.  
3. Press Capture (left softkey), press the Camera Key, press  
the External Camera Key, or press . (The picture will  
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automatically be saved in the In Phone folder.)  
To take another picture, press b.  
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After Picture Options  
After you take picture, press Options (right softkey) to do any  
of the following:  
Assign to use the picture as a screensaver, an identifier for  
calls with or without ID, and as a Picture ID for Contacts  
entries.  
Send to Contacts to transmit the picture to recipients in  
your Contacts.  
Print to send the picture to a printing service, using Sprint  
Picture Mail.  
Post To Service to send the picture to a variety of services,  
using Sprint Picture Mail.  
Upload to save the picture you just took to the Sprint  
Picture Mail Web site (www.sprint.com/picturemail).  
Depending on your settings, you may be prompted to  
accept a data connection.  
If this is the first time you have accessed your Sprint Picture  
Mail account, you will be prompted to create a password.  
Note:  
See the Experience Sprint Power Vision guide that came with  
your phone for information about Picture Mail.  
Review/Send Media to display your In Phone album. See  
“My Albums” on page 182 for more details and options.  
Add Text Caption to enter and attach a brief text note to  
the picture.  
Add Voice Caption to record and attach a brief audio note  
to the picture.  
Delete to delete the picture you just took.  
Take New Picture to take another picture.  
Properties to view technical information about the picture  
you just took.  
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Camera Options  
Your camera has many features that help you take  
professional-looking pictures quickly and easily. When the  
phone is in camera mode, press Options (right softkey) and  
then choose one of these features:  
Icons Display to show or hide your camera’s indicators  
from the viewfinder.  
Flash to turn your phone’s flash on and off.  
Self Timer to activate the camera’s timer. (See page 181.)  
Image Control to control the resolution, quality,  
brightness, and white balance:  
Resolution to determine a picture’s sharpness.  
Quality to set the quality of the file: Economy,  
Normal, or Fine.  
Brightness to set the amount of light in a picture.  
White Balance to adjust your camera to these  
lighting environments: Auto, Sunny, Cloudy,  
Tungsten, Fluorescent, or Manual. Choose Auto have  
your phone adjust white balance as needed. Choose  
Manual to set a custom level of white balance.  
Fun Tools apply color effects or frames to your pictures or  
set your camera to take multiple shots:  
Color Effect to apply different color effects to the  
picture: Normal, Sepia, Black and White, or Negative.  
(The default setting is Normal.)  
Apply Fun Frame to decorate your picture with a  
digital frame. Your phone offers you an array of  
choices.  
Multiple Shots to set your phone’s camera to take  
two or four shots in succession.  
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Settings > Shutter Sound to set the sound your camera  
makes when you take a picture. Your phone offers you an  
array of choices.  
View All to view the pictures stored in My Albums (see  
page 182).  
Camcorder Mode to switch to Camcorder mode (see  
page 187).  
Setting the Self Timer  
To begin the Self Timer:  
1. From camera mode, press Options (right softkey) and  
then select Self Timer.  
2. Highlight the time delay you want to use (2, 5, 10, or 15  
Seconds) and press . (The viewfinder displays the  
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Self Timer countdown.)  
3. Press  
or Capture (left softkey) to begin the timer, and get  
O
ready for the picture.  
While the Self Timer is active, all keys are disabled except  
and Capture (right softkey).  
b
Note:  
Using the Zoom  
This feature allows you to get closer to or farther away from  
an object when you take its picture. You can adjust the zoom  
from 1X to 8X.  
To use the zoom:  
1. From camera mode, press the navigation key right or  
left to adjust the zoom. (A slider is displayed.)  
2. Press Capture (left softkey) or press . (The picture will  
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automatically be saved in the In Phone folder.)  
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Storing Pictures  
You can store your pictures in your phone’s memory, your  
microSD card, and your Sprint Online Album. Your Sprint  
Online Album is your designated storage space on the Sprint  
Picture Mail Web site.  
My Albums  
After a picture is taken, it is automatically saved in the  
In Phone folder of My Albums. From the In Phone folder, you  
can view your pictures, save them to your Sprint Online  
Album, delete them, and access additional options.  
To view the pictures stored is the In Phone folder:  
1. Press  
> Pictures > My Albums > In Phone.  
O
2. Use your navigation keys to scroll through the pictures.  
My Albums Options  
When you are viewing My Albums, you can customize both  
the picture and the actual viewing experience.  
Press Expand (left softkey) to switch the display from  
thumbnails to one expanded picture that fits your screen.  
Use your left and right navigation keys to scroll through the  
pictures. Pressing Thumbnails (left softkey) switches the  
display from one expanded picture back to thumbnails.  
For more options, press Options (right softkey), select one of  
the following functions, and then follow the prompts.  
Not all options will be available for all pictures or from all  
menus.  
Note:  
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Send to transmit the picture to recipients in your Contacts  
or to send the picture to a variety of services, using Sprint  
Picture Mail.  
To Contacts to transmit the picture to recipients in  
your Contacts.  
To Services to send the picture to a variety of  
services, using Sprint Picture Mail.  
Print to send the picture to a printing service, using Sprint  
Picture Mail.  
Manage to delete, upload, copy, move, select, unselect,  
and rename pictures.  
Delete to erase the selected picture.  
Deleting pictures will free up memory space in your phone to  
enable you to take more pictures. Once deleted, pictures  
cannot be uploaded to your online Sprint Picture Mail  
account.  
Note:  
Upload to upload files from My Album to the Sprint  
Picture Mail Web site (www.sprint.com/picturemail).  
Depending on your settings, you may be prompted  
to accept a data connection.  
Copy To to copy the selected picture to another  
location.  
Move To to move the selected picture to another  
location.  
Select, Select All, Unselect, and Unselect All allow you  
to choose and clear pictures for editing or viewing  
changes.  
Rename to assign a different name to the picture.  
Use your keypad to enter the new name.  
Properties to view technical information about the  
selected picture.  
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Slideshow to display the pictures in letterbox and play a  
slide show.  
Filter By to control which item are shown: Show All,  
Pictures Only, or Videos Only.  
My Albums to return to the main My Albums menu.  
Storing Pictures in Your microSD Card  
Storing pictures in your microSD card frees up memory in  
My Phone and allows you to transfer photo files to other  
SD-compatible devices.  
To save a picture to the microSD card:  
1. Press  
> Pictures > My Albums > In Phone.  
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2. Highlight a picture you wish to save to the microSD card  
and then press . A checkmark appears on the lower  
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right corner of the picture.  
3. Press Options (right softkey).  
4. Select Manage > Move To > External Memory and then  
press  
.
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Shooting Videos  
Your phone’s built-in video camera allows you to record and  
view full-color digital videos and send them to your friends  
and family.  
You can shoot videos up to 30 seconds long. The camcorder  
also features an 8X zoom to let you take close-up videos. After  
you shoot the video, you can use your phone’s many storage  
and messaging options as well as the fun editing tools.  
To record a video:  
1. Press  
> Pictures > Camcorder, or press and hold c.  
O
2. If prompted, select a video mode:  
Video Mail to record a short video that can be sent  
using Sprint Picture Mail.  
Long Video to record a longer video (depending on  
space available on your microSD card).  
3. Using display screen as a viewfinder, aim the camcorder  
lens at your subject.  
4. Press Record (left softkey) or press  
.
O
5. Press Stop (right softkey) to finish recording before the  
30 second maximum. (The video will automatically be  
saved in the In Phone folder.)  
To shoot another video, press  
.
b
After Video Options  
After you shoot the video, select Options (right softkey) to  
choose one of the following:  
View All to all the videos and picture you have saved.  
Assign to assign the video to a Contact as a video ringer.  
Send To Contacts to transmit the video to recipients in your  
Contacts.  
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Print to send the video to a printing service, using Sprint  
Picture Mail.  
Post To Service to send the video to a variety of services,  
using Sprint Picture Mail.  
Upload to upload the video you just shot to the Sprint  
Picture Mail Web site (www.sprint.com/picturemail).  
Depending on your settings, you may be prompted to  
accept a data connection.  
If this is the first time you have accessed your  
Sprint Picture Mail account, you will be prompted to create a  
password.  
Note:  
See the Experience Sprint Power Vision guide that came with  
your phone for information about Picture Mail.  
Review/Send Media to display your In Phone album. See  
“My Albums” on page 182 for more details and options.  
Delete to delete the video you just took.  
Record New Video to record another video.  
Properties to view technical information about the video  
you just took.  
Take Picture to activate the Camera.  
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Camcorder Options  
Your phone’s camcorder has many features that help you  
shoot professional-looking videos quickly and easily.  
Not all options will be available for all videos or from all  
menus.  
Note:  
When the phone is in camcorder mode, press Options  
(right softkey) to access these features. They work as  
described in “Camera Options” on page 180.  
Icons Display to show or hide your camcorder’s indicators  
from the viewfinder.  
Flash to turn your phone’s flash on and off.  
Self Timer to begin a timer that delays the start of the  
video shoot.  
Image Control to control the resolution, quality,  
brightness, and white balance:  
Resolution to determine a picture’s sharpness: High,  
Medium, or Low.  
White Balance to adjust your camcorder to these  
lighting environments — Auto, Sunny, Cloudy,  
Tungsten, Fluorescent, or Manual.  
Brightness to change the lighting of a scene.  
View All to view the videos stored in My Albums.  
Camera Mode to activate the camera.  
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Storing Your Videos  
You can store your videos in My Albums, your Sprint Online  
Album, and your microSD card. Your Sprint Online Album is  
your designated storage space on the Sprint Picture Mail Web  
site.  
My Albums  
After you shoot a video, it is automatically saved in the  
In Phone folder of My Albums. From the In Phone folder, you  
can play your videos, upload them your Sprint Online Album,  
delete videos, and access additional options.  
To view the videos stored in My Albums:  
1. Press  
> Pictures > My Albums > In Phone.  
O
2. Use your navigation keys to scroll through the video  
thumbnails.  
My Video Options  
When you are viewing videos, you can customize both the  
video and the actual viewing experience.  
For details on your options, see “My Albums Options” on  
page 182.  
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Storing Videos in Your microSD Card  
Storing videos in your microSD card frees up memory in  
My Album and allows you to transfer video files to other  
SD-compatible devices.  
To save a video to the microSD card:  
1. Press  
> Pictures > My Albums > In Phone.  
O
2. Highlight a video you wish to save to the microSD card  
and then press . A checkmark appears on the lower  
O
right corner of the thumbnail.  
3. Press Options (right softkey).  
4. Select Manage > Move To > External Memory and then  
press  
.
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Playing Video Clips Stored in Your microSD card  
You can also play video clips stored in you microSD card. These can  
be shot by you and stored in your microSD card as well videos  
shared with you by others.  
To play a video clip stored in your microSD card:  
1. Press  
> Pictures > My Albums > Memory Card.  
O
2. Highlight a stored video.  
3. Press Options (right softkey) and then press Play.  
Sending Pictures and Videos  
After you have taken a picture or shot a video, you can share it  
with family and friends. You can send pictures or videos to up  
to 16 people at a time using their email addresses or their  
phone numbers.  
Each Picture Mail can contain up to 28 pictures or two videos.  
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Sending Pictures and Videos From My Albums  
You can send pictures and videos directly from My Albums.  
To send pictures or videos from My Albums:  
1. Press  
> Pictures > My Albums > In Phone or  
O
Memory Card.  
2. Highlight a picture or video you wish to send and then  
press . A checkmark appears on the lower right corner  
O
of the thumbnail.  
3. Press Options (right softkey) > Send.  
4. Select To Contacts and press  
.
O
5. Add recipients for the message and press Next (left  
softkey).  
To enter a recipient directly, highlight the Add  
Mobile # field and enter a wireless phone number, or  
highlight the Add Email field and add an email  
address.  
To add a recipient from Contacts, select Add from  
Contacts, select the desired contact(s), and press  
Done (left softkey).  
To add a recently used recipient, select Add Recent  
Recipients, select the desired contact(s), and press  
Done (left softkey).  
6. Select the desired options to include a text message or a  
voice recording, or to set the message priority.  
7. Confirm your recipients, message, voice recording, and  
picture or video.  
8. Press Send (left softkey) to send your picture mail.  
The first time you send Sprint Picture Mail, you will be  
prompted to establish an account and password.  
Note:  
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Sending Pictures and Videos From Messaging  
You can also send pictures and videos from your Messaging  
menu, using the Picture Mail application.  
To send pictures and videos from the Messaging menu:  
1. Press  
> Messaging > Send Message > Picture Mail.  
O
2. Add up to 16 recipients for the message and press Next  
(left softkey).  
To enter a recipient directly, highlight the Add  
Mobile # field and enter a wireless phone number, or  
highlight the Add Email field and add an email  
address.  
To add a recipient from Contacts, select Add from  
Contacts, select the desired contact(s), and press  
Done (left softkey).  
To add a recently used recipient, select Add Recent  
Recipients, select the desired contact(s), and press  
Done (left softkey).  
3. Add pictures or videos to your message.  
To add an existing picture or video, select In Phone,  
Memory Card, or OnLine Albums, select the desired  
files, and press Next (left softkey).  
To add a new picture or video, select Take New  
Picture or Take New Video, capture the new picture or  
video, and press Accept (left softkey).  
4. If desired, add a subject and a text message.  
5. When you have finished, press Send (left softkey) to  
send the message.  
You can attach the entire album or any media online to send a  
Picture Mail message to any recipients from the phone.  
Note:  
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Using Sprint Picture Mail  
Uploading pictures and videos to your Sprint Picture Mail  
account is a good way to save memory on your phone, and  
share them with others.  
You can use your personal computer to manage your pictures.  
From the Sprint Picture Mail Web site, you can share pictures  
and videos, create and edit albums, add captions, and  
organize files. You can even send your pictures to be printed  
at participating retail locations.  
Sprint Picture Mail offers tools to improve and customize your  
pictures. You'll be able to lighten, darken, crop, add antique  
effects, add comic bubbles and cartoon effects, and use other  
features to transform your pictures.  
Creating Your Sprint Picture Mail Password  
Before you can begin using Sprint Picture Mail, you need to  
establish a password. Use this password to log on to the  
Sprint Picture Mail Web site at www.sprint.com/picturemail.  
To create your Sprint Picture Mail password:  
1. Press  
> Pictures > My Albums > OnLine Albums >  
O
View Albums. (You will be prompted to register your Sprint  
Picture Mail account and create a password.)  
If you Sprint Service Plan does not include Sprint Picture Mail,  
you will first be prompted to subscribe to the service for an  
additional monthly charge.  
Note:  
2. Enter a four-digit to eight-digit password and press  
.
O
(You will be prompted to confirm your password.)  
Write down your Sprint Picture Mail password in a secure  
place.  
Tip:  
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3. Please wait while the system creates your account.  
Visiting the Sprint Picture Mail Web Site  
After you receive confirmation that your account has been  
registered, you can access the Sprint Picture Mail Web site and  
begin uploading and sharing pictures.  
To visit the Sprint Picture Mail Web site:  
1. Open your computer’s browser and go to  
www.sprint.com/picturemail.  
2. Enter your phone number and Sprint Picture Mail  
password to register.  
Uploading Pictures and Videos  
You can upload pictures and videos directly to your Sprint  
Picture Mail account from your phone.  
To upload pictures or videos directly from your phone:  
1. Press  
> Pictures > My Albums > In Phone or Memory  
O
Card.  
2. Select the pictures or videos you want to upload and  
press Options (right softkey) > Manage > Upload.  
3. After your phone connects to the Picture Mail site,  
select an album for your uploaded pictures or videos  
and press Upload (left softkey).  
4. To view an album, highlight it and press  
.
O
Viewing Pictures and Videos  
After you upload your pictures and videos to the Sprint  
Picture Mail site, you can manage, edit, and share them.  
To view your online pictures from your phone:  
1. Press  
> Pictures > My Albums > OnLine Albums.  
O
2. Select an album to display and press  
.
O
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Sending Pictures and Videos  
You can send pictures and videos from your Online Albums  
view.  
To send pictures and videos from online albums:  
1. From the online albums display, select a picture or video and  
press Send (left softkey).  
2. To complete and send the message, follow steps 4-7 under  
“Sending Pictures and Videos From My Albums” on  
page 190.  
Working With Pictures Stored Online  
You can manage the pictures you have uploaded to Sprint  
Picture Mail from your phone and online. You can create,  
view, and edit albums, download pictures to your phone, and  
share your albums.  
Managing Pictures  
To manage your pictures from your phone:  
1. Press  
> Pictures > My Albums > OnLine Albums.  
O
2. Select an album to display and press  
.
O
3. Select a picture and press Options (right softkey) to  
display your options.  
4. To select an option, highlight it and press  
.
O
Copy/Move to copy and move pictures to a selected  
album.  
Create Album to create a new online album.  
Go to Album List to view your list of albums.  
Delete or Delete All to delete the selected picture or  
all pictures from the current album.  
Unselect, Select All, or Unselect All to change your  
current selection.  
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Downloading Pictures and Videos to Your Phone  
To download pictures and videos from the Sprint Picture Mail  
Web site:  
1. Press  
> Web.  
O
2. Press Options (right softkey) and then select Go To URL.  
3. Use your keypad to enter www.sprint.com/picturemail and  
press Go (left softkey).  
4. Enter your phone number and password.  
5. Select an album and display a picture or video. (To  
display additional pictures or videos, highlight Next, and  
then press .)  
O
6. Select Download and press . (The selected item will  
O
download and be placed in My Album.)  
Sharing Albums  
To send an album from the Sprint Picture Mail Web site:  
1. From the Picture Mail Web site (see steps 1-4 under  
“Downloading Pictures and Videos to Your Phone”),  
select an album, scroll to Album Options, and press  
.
O
2. Select Share Album: "<name>".  
3. Enter a recipient from your Address Book, or enter an  
email address or wireless phone number.  
4. If desired, enter a message.  
5. Select Send and press  
to send the album.  
O
For more information on using Sprint Picture Mail, visit  
www.sprint.com/picturemail.  
Note:  
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Section 2K  
Using the Built-in Media Player  
In This Section  
Your Multimedia Channel Options  
Accessing Your Media Player's Channel Listings  
Playing a Video or Audio Clip  
Multimedia FAQs  
Your phone's built-in media player gives you the ability to listen to  
audio clips and to view video clips right from your phone's display.  
It's a great way to stay up-to-date on news, weather, and  
sports information while also enjoying the latest blockbuster  
movie trailers or music videos — anywhere, anytime on the  
Nationwide Sprint PCS Network. Just access your media  
player from your phone's main menu, scroll to your choice of  
channel, and select one of the video or audio clips to play. It's  
like having a TV in the palm of your hand.  
This section explains the features and options of your phone's  
built-in media player.  
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Your Multimedia Channel Options  
Sprint TV offers a variety of accessible audio or video  
channels, depending on your Sprint service plan and  
multimedia subscriptions. Your subscription options include  
a comprehensive basic service as well as a full menu of  
additional channel options.  
Preview Channel: This free channel lets you sample clips  
from all the available channels before you make a  
decision to subscribe. It's like viewing the movie preview  
before deciding whether you want to spend the money to  
go see the full motion picture.  
Sprint TV: This comprehensive basic service gives you  
access to a variety of content from familiar brands. Think  
of it as “basic cable” for your phone. It allows you  
unlimited access to this content as long as you continue  
to pay the monthly subscription fee.  
Available Individual Channel Options: You also have the  
option of subscribing to individual channels from an  
extensive menu offering. These channels are available for  
a monthly subscription fee and allow you unlimited  
access as long as you continue to pay your monthly  
subscription fee.  
You can always visit www.sprint.com for a comprehensive  
up-to-date Channel Guide that provides an explanation of  
the available channels and information on subscription rates.  
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Accessing Media Player's Channel Listings  
It's easy to access and view the channel listings on your  
i902 by Motorola from the phone's main menu.  
To access your media player and channel listings:  
Press  
> Media Player > Channel Listing. Depending on  
O
your settings, you may be asked to accept the  
connection.  
Your channel listings will be displayed, divided into the  
following sections:  
My Channels: These include the complimentary Previews  
channel that Sprint provides, as well as any available  
individual channels for which you have purchased access.  
If you have purchased Sprint TV, either through a Vision  
Plan subscription or by purchasing it separately, it will be  
displayed here.  
Available Channels: These are channels that have not yet  
been purchased but are available to access for a monthly  
subscription fee. Use your navigation key to scroll through  
and select a channel, and follow the instructions to  
purchase access to it. Upon purchasing access to one of  
these channels, the channel will be listed, along with its  
corresponding channel number, in the My Channels  
section of your media player's channel listings. You will  
see it displayed in this section the next time you access  
your phone's media player.  
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Playing a Video or Audio Clip  
To select and play a media clip:  
1. Press  
> Media Player.  
O
2. Use your keypad to enter a channel number (or use your  
navigation key to scroll to a channel and press ).  
O
My Channels: If you have selected a channel that  
you've already signed up for (or if it's a channel with  
no monthly fee), you will see a list of available clips.  
Available Channels: If you have selected a channel  
that you have not yet signed up for, you will be  
prompted to accept the corresponding monthly  
charge. Follow the prompts to subscribe to the  
selected channel. (A list of available clips will be  
displayed.)  
3. Scroll to the clip that you would like to play and press  
Select (left softkey) or . (The clip will automatically  
O
load and begin playing.)  
The first time you access one of your Available Channels, you  
will be prompted to accept the corresponding monthly fee  
(unless the channel doesn’t have a monthly fee). Accepting  
the charge gives you access to the channel for as long as you  
pay the monthly fee. If you accept the charge, the next time  
you access your phone’s media player, this channel will be  
displayed in the My Channels section of your channel listings.  
Note:  
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Multimedia FAQs  
1. Will I know if I'm receiving an incoming call while I'm  
viewing or listening to an audio clip?  
No. All incoming calls will roll into voicemail while you  
are playing a clip. If the caller leaves a voicemail, the  
voicemail icon will be displayed on the screen.  
2. How long are the clips? Will I know the estimated time it  
will take to play the clip prior to accessing it?  
Once you have selected a channel, you will see a listing  
of the available clips, with each clip's length displayed  
after the clip's title. In general, a clip's duration will  
depend on the story or content being provided, and can  
be fairly short or as long as a few minutes.  
3. Can I access a multimedia clip wherever I am, as long as I  
have my phone?  
As long as you are on the Nationwide Sprint PCS Network,  
you will have access to the audio and video clips.  
Sprint TV Service does not work while roaming off of the  
Nationwide Sprint PCS Network or where service is  
unavailable.  
Note:  
4. Are the videos that I'm viewing “live” videos?  
It depends on the content provider. Some of the  
channels available through Sprint TV stream live  
content. Others provide media on demand with video  
and audio clips that are refreshed throughout the day,  
but that are not “live.”  
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5. After purchasing access to an Available Channel for a  
monthly fee, do I receive any confirmation? That is, how do I  
know it has been purchased?  
The next time you access your media player's channel  
listings, the purchased channel title and corresponding  
number will be displayed in the My Channels section.  
6. Why are some channels already preloaded into the  
My Channels section?  
Some channels, such as Previews, are offered free of  
charge as a customer courtesy. These channels are  
automatically displayed in the My Channels section of  
your channel listings.  
7. If I don't subscribe to a Sprint Power Vision Plan, will I still be  
able to view the multimedia clips?  
Yes. For service access charges, please consult your  
Sprint Service Plan or visit www.sprint.com.  
8. How can I easily access a channel without having to scroll  
through all the channels in my channel listings?  
Each channel will have a number to the left of it. You  
can simply press this number to quickly access the clips  
located within that channel.  
When entering the specific channel number, channels 01—  
09 do not require you to enter a “0.” For example, to access  
channel “07,” just press the “7” key.  
Tip:  
9. What does it mean when the video pauses and I see the  
word “loading” at the bottom of the screen?  
This happens when the media player is loading the data  
necessary to play the clip. It typically occurs when there  
is heavy traffic on the network.  
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10. How can I cancel service if I decide I don't want it?  
To cancel your Sprint TV Service, visit www.sprint.com and  
sign on to My Sprint Wireless with your phone number  
and password. From this page, you have the ability to  
cancel the service or any Available Channels to which  
you subscribe.  
11. Can I surf to a different channel while I am playing a clip?  
Yes. While you are playing a clip, you can use the up and  
down navigation buttons to surf to a different channel.  
A small pop-up screen will be displayed that tells you  
which channel you are watching as well as other  
channels that you have access to. Use the navigation  
buttons to scroll through the different channels. Once  
you find a channel that you want to watch, scroll to it  
and press  
(or simply wait approximately three  
O
seconds), and the channel will begin loading.  
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Section 2L  
Using Bluetooth  
In This Section  
Turning Bluetooth On and Off  
Setting Up Your Bluetooth  
Transferring Files Between Your Phone and Your PC  
Bluetooth Profiles  
Your phone features built-in Bluetooth technology, allowing you  
to share information more easily than ever before. Bluetooth is a  
short-range communications technology that allows you to  
connect wirelessly to a number of Bluetooth devices, such as  
headsets and hands-free car kits, and Bluetooth-enabled  
handhelds, PCs, printers, and wireless phones. The Bluetooth  
communication range is usually up to approximately 10  
meters (30 feet).  
This section details how to set up and make the most of your  
phone’s Bluetooth capabilities.  
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Turning Bluetooth On and Off  
By default, your device’s Bluetooth functionality is turned off.  
Turning Bluetooth on allows your phone to connect to other  
Bluetooth-capable devices.  
To turn Bluetooth on or off:  
1. Press  
> Settings/Tools > Tools > Bluetooth.  
O
2. Press Options (right softkey).  
3. Highlight Settings and press  
.
O
4. Highlight the Bluetooth Power field and press  
.
O
5. Use your navigation key to select On or Off, as desired  
and then press  
.
O
6. Press Save (left softkey) to save your settings.  
To extend battery life, set Bluetooth power to Off when not in  
use.  
Note:  
Bluetooth Status Indicators  
The following icons show your Bluetooth connection status  
at a glance:  
— When the icon appears solid, it indicates Bluetooth  
is powered on. When the icon appears flashing, it  
indicates your phone is visible (or discoverable) to other  
Bluetooth equipped devices.  
— Bluetooth is connected.  
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Setting Up Your Bluetooth  
You need to connect your phone to your Bluetooth headset  
before you can begin using it. To do this, you need to:  
Enter the name your phone uses for Bluetooth  
communication.  
Set your phone to be discovered by other Bluetooth  
devices.  
View your phone’s Bluetooth address.  
Your Phone’s Bluetooth Name  
Your phone’s Bluetooth name will be seen by other  
in-range Bluetooth devices, depending on your Visibility  
settings. Your phone comes with a default Bluetooth name.  
You can change this to make it easy for others to find you.  
To change the default Bluetooth name:  
1. Press  
> Settings/Tools > Tools > Bluetooth.  
O
2. Press Options (right softkey).  
3. Highlight Settings and press  
.
O
4. Highlight the Device Name field and then press  
.
O
5. Use your keypad to enter a new name and then  
press  
.
O
6. Press Save (left softkey).  
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Find Me  
By enabling Find Me, you make your phone visible (or  
discoverable) to other Bluetooth equipped devices.  
To enable Find Me and make your phone visible to other Bluetooth  
devices:  
1. Press  
> Settings/Tools > Tools > Bluetooth.  
O
2. Highlight Find Me and press  
.
O
Your phone makes itself visible to other Bluetooth devices for  
three minutes.  
Paired Devices  
Bluetooth pairing establishes trusted connections between  
your phone and another Bluetooth device. When devices are  
paired, a passkey is shared between devices, allowing for fast,  
secure connections. This bypasses the discovery and  
authentication process.  
Before trying to connect to another Bluetooth device, make  
sure your phone’s Bluetooth power is On; the Bluetooth  
device is must be ready to pair (see the device’s user’s guide  
for instructions).  
To pair your phone with another Bluetooth device:  
1. Press  
> Settings/Tools > Tools > Bluetooth.  
O
2. Highlight Add New and press . (Your phone will  
O
display a list of discovered in-range Bluetooth devices. If  
your phone is already connected to a device, your phone  
lists that device and identifies it.)  
3. Select the device you wish to pair with and press  
.
O
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Due to different specifications and features of other  
Bluetooth-compatible devices, display and operations may be  
different, and functions such as transfer or exchange may not  
be possible with all Bluetooth-compatible devices.  
Note:  
After a connection is established with a device, no other  
device can connect to your phone until the currently  
connected device is disconnected.  
When the connection is made, a Bluetooth message with the  
name of the connected device appears on the home screen.  
For specific information about an accessory, refer to the  
instructions that came with it.  
Tip  
Waiting for Pairing  
If you wish to pair your phone with another device, you will  
need to allow the other device to initiate pairing with your  
phone.  
To pair your phone with another Bluetooth device:  
1. Press  
> Settings/Tools > Tools > Bluetooth.  
O
2. Highlight Find Me and press  
.
O
3. Initiate pairing from the other device.  
Your Phone’s Bluetooth Address  
Your phone Bluetooth address is a unique address that allows  
other Bluetooth devices to pair with it.  
To view your phone’s Bluetooth address:  
1. Press  
> Settings/Tools > Tools > Bluetooth.  
O
2. Press Options (right softkey).  
3. Highlight Settings and press  
.
O
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4. Press Options (right softkey) and select Properties to  
view information about your Bluetooth feature,  
including the Bluetooth Address.  
Transferring Files Between Your Phone and  
Your PC  
You can transfer files such as music, pictures, and video  
between your phone and Bluetooth-enabled PC or similar  
device. You do this using the File Transfer Profile (FTP) in your  
phone and the Bluetooth FTP client software found in most  
Bluetooth-enabled PCs. No external FTP client is necessary.  
Before transferring files, your phone must be paired with a  
PC. (For information on pairing, see “Paired Devices” on  
page 206.) After pairing, you can browse and transfer folders  
and files between your PC and your phone’s internal memory  
or the microSD card inserted in your phone.  
The types of files you can transfer in this way are stored in the  
following locations:  
In the phone’s memory:  
For music, the audio folder.  
For pictures, the incamera folder.  
For video, the incamcorder folder.  
On the microSD card:  
For music, the Music folder or Media folder.  
For pictures, the DCIM folder.  
For video, the DCIM folder.  
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Bluetooth Profiles  
All of the Bluetooth settings you configure are stored in your  
phone’s Bluetooth user profile. Different profiles can be used  
for specific Bluetooth functions.  
File Transfer Profile (FTP) — This profile functions as a  
wireless data cable allowing the browsing and transfer of  
files using the Bluetooth client software available on  
most Bluetooth-enables PCs. Files such as music, pictures,  
and videos can be transferred between the PC and the  
phone’s internal memory or the microSD card inserted in  
the phone  
Headset Profile — This profile functions as a wireless ear  
jack. When an incoming call is received, the ringer can be  
heard through the headset instead of through the  
handset. The call can then be received by pushing a  
button. While using the handset, you can use the headset  
instead of the phone by pushing a button on the headset,  
the same as inserting a jack into the phone. Increase or  
decrease the volume by using the volume key on the side  
of the handset.  
Hands-Free Profile — This profile functions as a wireless  
car kit. Incoming calls ring to the hands-free headset or  
device. Calls can be received by pressing a button on the  
headset or device. For dialing, four functions are  
supported: recent call dial, voice dial, speed dial, and  
number dial. Increase or decrease the volume by using the  
volume key on the side of the handset.  
Dial-Up Network Profile (DUN) — This profile functions as a  
wireless data cable, connecting a PC or PDA to a network  
through your handset.  
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Object Push Profile (OPP) — This profile functions as a  
mechanism to allow for the transfer of contact  
information. Contacts and your business card can be  
transferred to other Bluetooth devices using this profile.  
In addition, this profile allows the phone to accept and  
receive contact and business card information from other  
Bluetooth devices.  
Advanced Audio Distribution Profile (A2DP) — This profile  
functions as a wireless stereo connection to stereo  
Bluetooth headsets.  
Audio/Video Remote Control Profile (AVRCP) — This profile  
functions as a wireless remote control. In combination  
with A2DP, an AVRCP enabled stereo headset can be used  
to play, pause, stop, fast forward, or rewind music.  
Skipping to the next or previous track is also supported.  
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Section 3  
Service Features  
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Section 3A  
Sprint Service Features: The Basics  
In This Section  
Using Voicemail  
Using SMS Text Messaging  
Using SMS Voice Messaging  
Using Caller ID  
Responding to Call Waiting  
Making a Three-Way Call  
Using Call Forwarding  
Updating Phone Software  
Now that you’ve mastered your phone’s fundamentals, it’s  
time to explore the calling features that enhance your  
Sprint Service. This section outlines your basic Sprint Service  
features.  
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Using Voicemail  
Setting Up Your Voicemail  
All unanswered calls to your phone are automatically  
transferred to your voicemail, even if your phone is in use or  
turned off. Therefore, you will want to set up your Sprint  
Voicemail and personal greeting as soon as your phone is  
activated. If you need to set up your voicemail, see “Setting  
Up Your Voicemail” on page 4.  
Voicemail Notification  
There are several ways your phone alerts you to a new  
message:  
By displaying a message on the screen.  
By sounding the assigned ringer type.  
By displaying  
at the top of your screen.  
When you are roaming off the Nationwide Sprint PCS  
Network, you may not receive notification of new voicemail  
messages. It is recommended that you periodically check your  
Note:  
voicemail by dialing  
When your voicemail answers, press  
passcode.  
+ area code + your phone number.  
1
and enter your  
*
Your phone accepts messages even when it is turned off.  
However, you are only notified of new messages when your  
phone is turned on and you are in a Sprint service area.  
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Sending an Incoming Call to Voicemail  
To send an incoming call directly to voicemail, do one of the  
following:  
Press Ignore (right softkey).  
Retrieving Your Voicemail Messages  
You can review your messages directly from your wireless  
phone or from any other touch-tone phone. To dial from your  
wireless phone, you can either speed dial your voicemail or  
use the menu keys.  
Using One-Touch Message Access  
To retrieve your voicemail messages:  
Press and hold  
box.)  
. (Your phone will dial your voicemail  
1
Press  
> Messaging > Voicemail > Call Voicemail.  
O
You are charged for airtime minutes when you are accessing  
your voicemail from your phone.  
Note:  
Using Another Phone to Access Messages  
To review your messages from another phone:  
1. Dial your phone number.  
2. When your voicemail answers, press  
.
*
3. Enter your passcode.  
When you call into voicemail, you first hear the header  
information (date, time, and sender information) for the  
Tip:  
message. To skip directly to the message, press  
header.  
during the  
4
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Voicemail Options  
Your phone offers several options for organizing and  
accessing your voicemail.  
Using Expert Mode  
Using the Expert Mode setting for your personal voicemail  
box helps you navigate through the voicemail system more  
quickly by shortening the voice prompts you hear at each  
level.  
To turn Expert Mode on or off:  
1. Press and hold  
to access your voicemail. (If your  
1
voicemail box contains any new or saved messages,  
press  
to access the main voicemail menu.)  
*
2. Press  
to change your Personal Options, following  
3
the system prompts.  
3. Press  
for Expert Mode. Follow the prompts to turn  
3
Expert Mode on or off.  
Setting Up Group Lists  
You can create up to 20 separate group lists, each with up to  
20 customers.  
To create a Group List:  
1. Press and hold  
to access your voicemail. (If your  
1
voicemail box contains any new or saved messages,  
press  
to access the main voicemail menu.)  
*
2. Press  
to change your Personal Options, following  
3
the system prompts.  
3. Press  
for Settings.  
1
5
4. Press  
for Group Distribution Lists.  
5. Follow the voice prompts to create, edit, rename, or  
delete group lists.  
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Sprint Callback  
You can return a call after listening to a message without  
disconnecting from voicemail.  
To return a call directly from voicemail:  
Press  
after listening to a message.  
8
Voicemail-to-Voicemail Message  
You can record and send a voicemail message to other Sprint  
Voicemail users.  
To record and send a voicemail message:  
1. From the main voicemail menu, press  
to send a  
2
message.  
2. Follow the voice prompts to send your voicemail  
message.  
Voicemail-to-Voicemail Message Reply  
You can record and send a voicemail message in response to a  
voicemail from any other Sprint Voicemail user.  
To respond and send a voicemail message:  
1. After listening to a voicemail message, press  
.
2
2. Follow the voice prompts to record and send your reply.  
Voicemail-to-Voicemail Message Forwarding  
You can forward a voicemail message, except those marked  
“Private,” to other Sprint Voicemail users.  
To forward a voicemail message:  
1. After listening to a message, press  
.
6
2. Follow the voice prompts to forward the voicemail  
message.  
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Voicemail-to-Voicemail Receipt Request  
You can request confirmation that your voicemail message  
has been listened to when you send, forward, or reply to  
other Sprint users.  
To mark your message receipt requested:  
1. After you have recorded a message, press  
to  
1
indicate that you are satisfied with the message you  
recorded.  
2. Press  
to mark receipt requested.  
4
3. Press  
to send your voicemail message.  
1
Extended Absence Greeting  
When your phone is turned off or you are off the Nationwide  
Sprint PCS Network for an extended period, this greeting can  
be played instead of your normal personal greeting.  
To record an extended absence greeting:  
1. From the main voicemail menu, press  
for Personal  
3
Options.  
2. Press  
for greetings.  
2
3
3. Press  
to record an Extended Absence Greeting.  
Clearing the Message Icon  
Your phone may temporarily continue to display the message  
icon after you have checked your messages.  
To clear the icon from the display screen:  
Press  
> Messaging > Voicemail > Clear Icon.  
O
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Voicemail Menu Key  
Following the prompts on the voicemail system, you can use  
your keypad to navigate through the voicemail menu. The  
following list outlines your phone’s voicemail menu structure.  
Listen  
1
2
3
Send  
Personal Options  
Settings  
1
Skip passcode  
1
2
3
Autoplay  
Message Date & Time On/Off  
Change Passcode  
4
Group Distribution List  
5
Numeric Paging toa Wireless Phone  
6
*
Return to PersonalOptions Menu  
Greetings  
2
3
MainGreeting  
1
2
3
Recorded Name  
Extended Absence Greeting  
Return to PersonalOptions Menu  
*
Expert Mode (On/Off)  
Return to PersonalOptions Menu  
*
Place a Call  
8
Exit  
*
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Using SMS Text Messaging  
With SMS Text Messaging, you can send instant text  
messages from your phone to other messaging-ready phones  
— and they can send messages to you.  
In addition, SMS Text Messaging includes a variety of preset  
messages, such as “I’m running late, I’m on my way,” that  
make composing messages fast and easy. You can also  
customize your own preset messages (up to 160 characters)  
from your phone.  
Sending a Text Message  
To compose an SMS Text message:  
1. Press  
> Messaging > Send Message > Text Message.  
O
2. Enter the recipients’ phone number or email addresses  
in any of the following ways:  
To choose from a list of people you recently send  
messages to, highlight Add Recent recipients and  
press  
.
O
To choose from your Contacts list, highlight Add  
from Contacts and press  
.
O
Use your keypad to enter a recipient’s phone  
number under Add Mobile #:.  
Use your keypad to enter a recipient’s phone  
number under Add Email:.  
3. When you have entered all the recipients, press Next.  
4. Scroll to Message and compose your message.  
To type a message, use your keypad to enter your  
message. Press Options (right softkey) to select a  
character input mode.  
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To use a preset message, press Options (right  
softkey), select Insert Preset Msg, highlight your  
desired message, and press  
.
O
5. To ask the recipient to call you back, select the Callback  
check box and enter the number you can be reached at.  
6. If you want to receive a receipt when you send your  
message, select the Return Receipt check box.  
7. If your message is urgent, select the Urgent check box.  
8. Review your message and press Send (left softkey).  
Replying to SMS Text Messages  
After your phone notifies you that it has received a message,  
follow the prompts to open and read it. You can also go to  
your Messaging Inbox by pressing  
> Messaging >  
O
Text Messaging > Inbox.  
To reply to an SMS Text message:  
1. While the message is open, select Reply (left softkey).  
2. Compose your reply or use the preset messages.  
To type a message, use your keypad to enter your  
message. Press Options (right softkey) to select a  
character input mode.  
To use a preset message, press Options (right  
softkey), select Insert Preset Msg, highlight your  
desired message, and press  
.
O
3. To ask the recipient to call you back, select the Callback  
check box and enter the number you can be reached at.  
4. If you want to receive a receipt when you send your  
message, select the Return Receipt check box.  
5. If your message is urgent, select the Urgent check box.  
6. Review your message and press Send (left softkey).  
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Using Preset Messages  
See “Managing Preset Messages” on page 82 for information  
about adding, deleting and editing preset messages.  
Using SMS Voice Messaging  
In addition to sending and receiving SMS Text messages, your  
phone is enabled with SMS Voice Messaging. With SMS Voice  
Messaging, you can quickly and easily send a voicemail  
message to other SMS-enabled phones or to working email  
addresses without making a phone call. Just record a  
message and send it directly to the recipient’s phone  
messaging inbox.  
You can send SMS Voice messages to up 10 recipients  
simultaneously. You can even send an SMS Voice message to  
yourself, making it an easy way to send yourself reminders  
and notes. SMS Voice messages are stored right on your  
phone, there is no need to call your voicemail to retrieve  
them.  
Activating SMS Voice Messaging  
When you first turn on your phone, you will find an SMS Voice  
message in your SMS Voice Inbox. Listen to the message to  
get a quick overview of your SMS Voice features.  
To activate SMS Voice messages, you need to send an initial  
SMS Voice message and follow the system prompts.  
To activate SMS Voice messages:  
1. Press Contacts (right softkey).  
2. Highlight an entry you want to send an SMS Voice  
message.  
3. Press Send MSG (left softkey) and select Voice SMS.  
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4. Press Record (left softkey), record a message, and then  
press Done (left softkey).  
5. Follow the prompts to activate SMS Voice messaging.  
Playing an SMS Voice Message  
To play an SMS Voice message from the main menu:  
1. Press  
> Messaging > Voice SMS > Inbox.  
O
2. Select the message you want to play.  
3. Press to play the message.  
O
To display the message options, press Options (right softkey).  
When you receive an SMS Voice message in standby mode,  
your phone displays a notification and the option to open it  
right away.  
Note:  
Composing SMS Voice Messages  
To compose an SMS Voice message:  
1. Press  
> Messaging > Send Message > Voice SMS.  
O
2. Enter the recipients’ phone number or email addresses  
in any of the following ways:  
To choose from a list of people you recently sent  
messages to, highlight Add Recent recipients and  
press  
.
O
To choose from your Contacts list, highlight Add  
from Contacts and press  
.
O
Use your keypad to enter a recipient’s phone  
number under Add Mobile #:.  
Use your keypad to enter a recipient’s phone  
number under Add Email:.  
3. When you have entered all the recipients, press Next.  
4. Press Record (left softkey).  
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5. Start recording after the beep. (You can record up to  
two minutes.)  
6. When you finish recording, press Done (left softkey).  
7. Press Send (left softkey) to send the message.  
Replying to SMS Voice Messages  
To reply to an SMS Voice message:  
1. Press  
> Messaging > Voice SMS > Inbox.  
O
2. Select the message you want to reply to, press , and  
O
then press Reply (left softkey).  
3. Select Voice SMS.  
4. Press Record (left softkey).  
5. Start recording after the beep. (You can record up to  
two minutes.)  
6. When you finish recording, press Done (left softkey).  
7. Press Send (left softkey) to send the message.  
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Using Caller ID  
Caller ID allows people to identify a caller before answering  
the phone by displaying the number of the incoming call. If  
you do not want your number displayed when you make a  
call, just follow these easy steps.  
To block your phone number from being displayed for a specific  
outgoing call:  
1. Press  
.
*67  
2. Enter the number you want to call.  
3. Press  
.
t
To permanently block your number, call Sprint Customer Service.  
Responding to Call Waiting  
When you’re on a call, Call Waiting alerts you to incoming  
phone calls. Your display screen alerts you that another call is  
coming in and shows the caller’s number (if it is available).  
To respond to an incoming call while you’re on a call:  
Press  
. (This puts the first caller on hold and answers  
t
the second call.)  
To switch back to the first caller:  
Press  
again.  
t
For those calls where you don’t want to be interrupted, you  
can temporarily disable Call Waiting by pressing  
Tip:  
before placing your call. Call Waiting is  
automatically reactivated after you end the call.  
*70  
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Making a Three-Way Call  
With Three-Way Calling, you can talk to two people at the  
same time. When using this feature, the normal airtime rates  
will be charged for each of the two calls.  
To make a Three-Way Call:  
1. Enter a number you wish to call and press  
.
t
2. Once you have established the connection, press  
Options (right softkey), select 3-Way Call, and press  
.
O
3. When you hear a dial tone, enter the second number  
you wish to call and press  
t
.
4. When you’re connected to the second party, press  
t
again to begin your Three-Way Call.  
If one of the people you called hangs up during your call, you  
and the remaining caller stay connected. If you initiated the  
call and are the first to hang up, all other callers are  
disconnected.  
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Using Call Forwarding  
Call Forwarding lets you forward all your incoming calls to  
another phone number — even when your phone is turned  
off. You can continue to make calls from your phone when  
Call Forwarding is activated.  
To activate Call Forwarding:  
1. Press  
.
*72  
2. Enter the area code and phone number to which your  
future calls should be forwarded.  
3. Press  
. (You will hear a tone to confirm the  
t
activation of Call Forwarding.)  
To deactivate Call Forwarding:  
1. Press  
.
*720  
2. Press  
. (You will hear a tone to confirm the  
t
deactivation.)  
You are charged a higher rate for calls you have forwarded.  
Note:  
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Updating Phone Software  
You can update the software on your phone by downloading  
software updates over the air.  
To update your phone's software:  
1. Press  
>Settings/Tools > Settings > Phone Info > Phone  
O
Software.  
2. Select Update. Your phone checks for software updates.  
3. If a software update is available press Yes (left softkey)  
to continue the update process. From this point, the  
software update may take up to 10 minutes to  
complete.  
4. Press Next (left softkey) on the following screen to  
continue the update.  
5. If you want to view more information about the  
software update, before the update starts, select More  
Details. Press OK (left softkey) to return to the previous  
screen.  
6. Select Update Phone SW to complete the software  
update.  
After the software update is complete, your phone powers off  
and then powers back on.  
If software updates are available, Sprint may send a request  
to your phone asking you to update your phone's software.  
This request will appear as a message on your phone's  
display. If you see this message, press Yes (left softkey) and  
follow the prompts on your phone's display to complete the  
software upgrade.  
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Section 3B  
Sprint Voice Command  
In This Section  
Getting Started With Sprint Voice Command  
Creating Your Own Address Book  
Making a Call With Sprint Voice Command  
Getting Information With Sprint Voice Command  
With Sprint Voice Command, reaching your friends, family,  
and coworkers has never been easier — especially when  
you’re on the go. You can even listen to Web-based  
information, such as news, weather, and sports. Your voice  
does it all with Sprint Voice Command.  
This section outlines the Sprint Voice Command service.  
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Getting Started With Sprint Voice  
Command  
With Sprint Voice Command:  
You can store all your contacts’ phone numbers, so you  
can simply say the name of the person you want to call.  
There’s no need to punch in a lot of numbers, memorize  
voicemail passwords, or try to dial while you’re driving.  
You can call anyone in your address book — even if you  
don’t remember their phone number.  
You don’t need to worry about losing your Contacts or  
address book. This advanced service is network-based, so  
if you switch phones or happen to lose your phone, you  
won’t lose your Contacts or address book.  
It’s Easy to Get Started  
There are two easy ways to sign up for Sprint Voice  
Command:  
Sign up when you purchase and activate your phone.  
Just dial *2  
from your phone to contact Sprint  
Customer Service and sign up.  
t
There is a monthly charge for Sprint Voice Command.  
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Creating Your Own Address Book  
You can program up to 500 names into your personal address  
book, with each name having up to five phone numbers.  
That’s 2,500 phone numbers, and with the advanced  
technology of Sprint Voice Command, you can have instant  
access to all of them.  
There are four ways to update your address book:  
On the Web. Go to www.talk.sprintpcs.com, sign on with your  
phone number and password, and access a fully  
functional Web-based address book to create and update  
your Contacts.  
Use an Existing Address Book. Automatically merge address  
books from desktop software applications with  
Sprint SyncSM Services for no additional charge. Simply  
click on the “Click to synchronize” button within your  
Sprint Voice Command personal address book at  
www.talk.sprintpcs.com.  
Use Voice Recordings. Simply dial *  
and say, Add  
t
name.” You will then be asked to say the name and  
number you want to add to your personal address book.  
Your address book can store up to 20 voice recorded  
names at once.  
Call Sprint 411. If you don’t have a computer or Internet  
access handy, you can have Sprint 411 look up phone  
numbers for you and automatically add them to your  
address book. Just dial *  
and say “Call operator” and  
t
we’ll add two names and all the numbers associated with  
those names to your address book for our standard  
directory assistance charge.  
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Making a Call With Sprint Voice Command  
To make a call with Sprint Voice Command:  
1. Press *  
and you’ll hear the “Ready” prompt.  
t
2. After the “Ready” prompt, simply say, in a natural voice,  
“Call” and the name of the person or the number youd  
like to call. (For example, you can say, “Call Jane Smith at  
work,” “Call John Baker on the mobile phone,” “Call 555-  
1234,” or “Call Bob Miller.”)  
3. Your request will be repeated and you will be asked to  
verify. Say “Yes” to call the number or person. (The  
number will automatically be dialed.) Say “No” if you  
wish to cancel.  
Keep in mind that Sprint Voice Command recognizes not only  
your voice, but any voice, so that others can experience the  
same convenience if they use your phone.  
Tip:  
For more helpful hints on Sprint Voice Command, including a  
list of recognized commands and an interactive tutorial, visit  
www.talk.sprintpcs.com.  
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Getting Information With Sprint Voice  
Command  
To access information using Sprint Voice Command:  
1. Press *  
.
t
2. Say “Call the Web” and choose from a listing of  
information categories like news, weather, and sports.  
— or —  
Simply say “Call news room,” “Call the weather,” “Call  
Sports Central,” etc.  
Sprint Voice Command is not available while roaming off the  
Sprint National Network.  
Note:  
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Section 4  
Safety and Warranty  
Information  
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Important Safety Information  
In This Section  
General Precautions  
Safety and General Information  
Using Your Phone With a Hearing Aid  
Battery Tips  
Specific Absorption Rate Data  
Owner’s Record  
Phone Guide Proprietary Notice  
Information From the World Health Organization  
Product Registration  
Export Law Assurances  
Wireless: The New Recyclable  
Smart Practices While Driving  
This phone guide contains important operational and safety  
information that will help you safely use your phone. Failure to read  
and follow the information provided in this phone guide may  
result in serious bodily injury, death, or property damage.  
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General Precautions  
There are several simple guidelines to operating your phone  
properly and maintaining safe, satisfactory service.  
Hold the phone with the antenna raised, fully-extended, and  
over your shoulder.  
Try not to hold, bend, or twist the phone’s antenna.  
Don’t use the phone if the antenna is damaged.  
Speak directly into the mouthpiece.  
Avoid exposing your phone and accessories to rain or liquid  
spills. If your phone does get wet, immediately turn the  
power off and remove the battery.  
Do not expose your phone to direct sunlight for extended  
periods of time (such as on the dashboard of a car).  
Although your phone is quite sturdy, it is a complex piece of  
equipment and can be broken. Avoid dropping, hitting,  
bending, or sitting on it.  
Any changes or modifications to your phone not expressly  
approved in this document could void your warranty for this  
equipment and void your authority to operate this  
equipment.  
Note: For the best care of your phone, only authorized  
personnel should service your phone and accessories.  
Failure to do so may be dangerous and void your  
warranty.  
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Safety and General Information  
This section contains important information on the safe and efficient  
operation of your mobile device. Read this information before using  
your mobile device.1  
AgION AntimicrobialTM — Built-in Protection for  
Your Phone  
Motorola has incorporated AgION antimicrobial into the painted  
surfaces of your phone to help provide protection against a broad  
range of product damaging mold and mildew.  
Motorola is the first wireless phone manufacturer to incorporate  
AgION antimicrobial into the phone's painted surfaces.  
The antimicrobial technology is an example of Motorola's pursuit  
for innovation and creativity to produce the best quality wireless  
experience.  
The antimicrobial technology in the paint on Motorola phones  
helps provide protection against product damage caused by  
microbes, but does not extend such protection to the user.  
Versatile in application, the EPA-registered AgION additive is rec-  
ommended for institutional, commercial and consumer applica-  
tions. AgION antimicrobials are used in many settings including  
hospitals, offices, schools and food processing facilities. They can  
also be found in leading footwear, fabrics, appliances, water cool-  
ers and architectural hardware.  
1. The information provided in this document supersedes the  
general safety information in user’s guides published prior to  
May 1, 2006.  
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Benefits of AgIONTM1  
AgION antimicrobial technology helps provide protection  
against product damaging microbes on the painted surfaces  
of the phone.  
AgION antimicrobial is effective in protecting the product  
against a broad spectrum of microbes.  
AgION helps inhibit the ability of microbes to grow and  
spread on the painted surfaces of the phone.  
The active ingredient helps break down enzymes in the  
microbe, inhibiting its ability to reproduce and spread on the  
painted surfaces of the phone.  
Studies have shown that surfaces with AgION antimicrobial  
can reduce the amount of certain product damaging  
microbes by 99%.  
The AgION coating will protect the painted surfaces of the  
product against product damaging microbes for the life of  
the product.  
Safety  
AgION antimicrobial protection is based on silver, a safe, non-  
toxic additive to the phone paint. Silver is widely used as an  
antimicrobial agent in many environments and industries.  
AgION antimicrobial technology is safe to use. Thorough  
testing has shown the additive to be less toxic than table salt  
and less irritating than talcum powder.  
How It Works  
The technology continuously inhibits the growth of product  
damaging microbes on the phone's painted surfaces.The  
active ingredient helps break down enzymes in the microbe,  
inhibiting its ability to reproduce and spread on the painted  
surfaces on the phone.  
1. The antimicrobial technology is applied only to the painted  
surfaces of the Motorola phones, thereby providing protection  
against damage to such surfaces caused by microbes, but does  
not extend such protection to the end user.  
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The active ingredient in AgION is silver, in the form of silver  
ions.  
Accreditation  
The AgION antimicrobial compound is registered with the  
Environmental Protection Agency (EPA) as a preservative and  
bacteriostatic agent for use in the manufacturing of  
polymers and plastics.  
NSF, FDA-listed.  
RF Operational Characteristics  
Your radio product contains a radio frequency transmitter to  
convey the information you wish to send as well as occasional  
automatic signals used to sustain connection to the wireless  
network, and a receiver which enables you to receive  
communication and connection information from the network.  
Portable Radio Product Operation and EME  
Exposure  
Your Motorola radio product is designed to comply with the  
following national and international standards and guidelines  
regarding exposure of human beings to radio frequency  
electromagnetic energy (EME):  
United States Federal Communications Commission, Code of  
Federal Regulations; 47 CFR part 2 sub-part J.  
American National Standards Institute (ANSI) / Institute of  
Electrical and Electronics Engineers (IEEE). C95. 1-1992.  
Institute of Electrical and Electronics Engineers (IEEE). C95.  
1-1999 Edition.  
International Commission on Non-Ionizing Radiation  
Protection (ICNIRP) 1998.  
Ministry of Health (Canada). Safety Code 6. Limits of Human  
Exposure to Radiofrequency Electromagnetic Fields in the  
Frequency Range from 3 kHz to 300 GHz, 1999.  
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Australian Communications Authority Radiocommunications  
(Electromagnetic Radiation - Human Exposure) Standard  
2003.  
ANATEL, Brasil Regulatory Authority, Resolution 303 (July 2,  
2002) "Regulation of the limitation of exposure to electrical,  
magnetic, and electromagnetic fields in the radio frequency  
range between 9 kHz and 300 GHz." "Attachment to  
Resolution 303 from July 2, 2002."  
To assure optimal radio product performance and make sure human  
exposure to radio frequency electromagnetic energy is within the  
guidelines set forth in the above standards, always adhere to the  
following procedures:  
Phone Operation  
When placing or receiving a phone call, hold your radio product  
as you would a wireline telephone. Speak directly into the  
microphone.  
Two-way Radio Operation  
Your radio product has been designed and tested to comply with  
national and international standards and guidelines regarding  
human exposure to RF electromagnetic energy, when operated in  
the two-way mode (at the face, or at the abdomen when using an  
audio accessory) at usage factors of up to 50% talk/50% listen.  
Transmit no more than the rated duty factor of 50% of the time.  
To transmit (talk), push the Push-To-Talk (PTT) button. To receive  
calls, release the PTT button. Transmitting 50% of the time or less,  
is important because this radio generates measurable RF energy  
only when transmitting (in terms of measuring for standards  
compliance).  
When using your radio product as a traditional  
two-way radio, hold the radio product in a vertical  
position with the microphone one to two inches (2.5 to  
5 cm) away from the lips.  
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Body-worn Operation  
To maintain compliance with FCC RF exposure guidelines, if you  
wear a radio product on your body when transmitting, always  
place the radio product in a Motorola approved clip, holder, holster,  
case or body harness for this product. Use of  
non-Motorola-approved accessories may exceed FCC RF exposure  
guidelines. If you do not use a Motorola approved body-worn  
accessory and are not using the radio product in the intended use  
positions along side the head in the phone mode or in front of the face  
in the two-way radio mode, then ensure the antenna and the radio  
product are kept the following minimum distances from the body  
when transmitting:  
Phone or Two-way radio mode: one inch (2.5 cm)  
Data operation using any data feature with or without an  
accessory cable: one inch (2.5 cm)  
Exposure to Radio Frequency (RF) Energy  
Your mobile device contains a transmitter and receiver. When it is  
ON, it receives and transmits RF energy. When you communicate  
with your mobile device, the system handling your call controls  
the power level at which your mobile device transmits.  
Your Motorola mobile device is designed to comply with local  
regulatory requirements in your country concerning exposure of  
human beings to RF energy.  
Operational Precautions  
For optimal mobile device performance and to be sure that  
human exposure to RF energy does not exceed the guidelines set  
forth in the relevant standards, always follow these instructions  
and precautions.  
External Antenna Care  
If your mobile device has an external antenna, use only a  
Motorola-supplied or approved replacement antenna. Use of  
unauthorized antennas, modifications, or attachments could  
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damage the mobile device and/or may result in your device not  
complying with local regulatory requirements in your country.  
DO NOT hold the external antenna when the mobile device is IN  
USE. Holding the external antenna affects call quality and may  
cause the mobile device to operate at a higher power level than  
needed.  
Product Operation  
When placing or receiving a phone call, hold your mobile device  
just like you would a landline phone.  
If you wear the mobile device on your body, always place the  
mobile device in a Motorola-supplied or approved clip, holder,  
holster, case, or body harness. If you do not use a body-worn  
accessory supplied or approved by Motorola, keep the mobile  
device and its antenna at least 2.5 centimeters (1 inch) from your  
body when transmitting.  
When using any data feature of the mobile device, with or  
without an accessory cable, position the mobile device and its  
antenna at least 2.5 centimeters (1 inch) from your body.  
Using accessories not supplied or approved by Motorola may  
cause your mobile device to exceed RF energy exposure  
guidelines. For a list of Motorola-supplied or approved  
accessories, visit our Web site at www.motorola.com.  
RF Energy Interference/Compatibility  
Nearly every electronic device is subject to RF energy interference  
from external sources if inadequately shielded, designed, or  
otherwise configured for RF energy compatibility. In some  
circumstances your mobile device may cause interference with  
other devices.  
Follow Instructions to Avoid Interference Problems  
Turn off your mobile device in any location where posted notices  
instruct you to do so. These locations include hospitals or health  
care facilities that may be using equipment that is sensitive to  
external RF energy.  
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In an aircraft, turn off your mobile device whenever instructed to  
do so by airline staff. If your mobile device offers an airplane  
mode or similar feature, consult airline staff about using it in  
flight.  
Implantable Medical Devices  
A minimum separation of six (6) inches should be maintained  
between a handheld wireless phone and an implantable medical  
device, such as a pacemaker or implantable cardioverter  
defibrillator, to avoid potential interference with the device.  
Persons who have such devices:  
Should ALWAYS keep the phone more than six (6) inches from  
their implantable medical device when the phone is turned  
ON;  
Should not carry the phone in a breast pocket;  
Should use the ear opposite the implantable medical device  
to minimize the potential for interference;  
Should turn the phone OFF immediately if there is any reason  
to suspect that the interference is taking place.  
Should read and follow the directions from the manufacturer  
of the implantable medical device. If you have any questions  
about using your wireless phone with such a device, consult  
your health care provider.  
For more information, see www.fcc.cellphones.gov.  
Driving Precautions  
Check the laws and regulations on the use of mobile devices in  
the area where you drive. Always obey them.  
When using your mobile device while driving, please:  
Give full attention to driving and to the road. Using a mobile  
device may be distracting. Discontinue a call if you can’t  
concentrate on driving.  
Use hands-free operation, if available.  
Pull off the road and park before making or answering a call if  
driving conditions so require.  
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Responsible driving practices can be found in the “Smart  
Practices While Driving” section of this guide and/or at the  
Motorola Web site: www.motorola.com/callsmart.  
Automobile Air Bags  
Do not place a mobile device in the air bag deployment area.  
Operational Warnings  
Obey all posted signs when using mobile devices in public areas,  
such as health care facilities or blasting areas.  
Potentially Explosive Atmospheres  
Areas with potentially explosive atmospheres are often but not  
always posted, and can include fueling areas such as below decks  
on boats, fuel or chemical transfer or storage facilities, or areas  
where the air contains chemicals or particles, such as grain, dust,  
or metal powders.  
When you are in such an area, turn off your mobile device, and do  
not remove, install, or charge batteries. In such areas, sparks can  
occur and cause an explosion or fire.  
Damaged Products  
If your mobile device or battery has been submerged in water,  
punctured, or subjected to a severe fall, do not use it until you  
take it to a Motorola Authorized Service Center. Do not attempt  
to dry it with an external heat source, such as a microwave oven.  
Batteries and Chargers  
If jewelry, keys, beaded chains, or other conductive materials  
touch exposed battery terminals, this could complete an  
electrical circuit (short circuit), become very hot, and could cause  
damage or injury. Be careful when handling a charged battery,  
particularly when placing it inside a pocket, purse, or other  
container with metal objects. Use only Motorola Original batteries  
and chargers.  
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Caution: To avoid risk of personal injury, do not dispose of your  
battery in a fire.  
Your battery, charger, or mobile device may contain symbols,  
defined as follows:  
Symbol  
Definition  
032374o  
Important safety information follows.  
Do not dispose of your battery or mobile device  
in a fire.  
Your battery or mobile device may require  
recycling in accordance with local laws. Contact  
your local regulatory authorities for more  
information.  
032375o  
Do not throw your battery or mobile device in  
the trash.  
Your mobile device contains an internal lithium  
ion battery.  
Li Ion BATT  
032378o  
Do not let your battery, charger, or mobile device  
get wet.  
Listening at full volume to music or voice through  
a handset may damage your hearing.  
Choking Hazards  
Your mobile device or its accessories may include detachable  
parts, which may present a choking hazard to small children.  
Keep your mobile device and its accessories away from small  
children.  
Glass Parts  
Some parts of your mobile device may be made of glass. This  
glass could break if the product is dropped on a hard surface or  
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receives a substantial impact. If glass breaks, do not touch or  
attempt to remove. Stop using your mobile device until the glass  
is replaced by a qualified service center.  
Seizures/Blackouts  
Some people may be susceptible to epileptic seizures or  
blackouts when exposed to flashing lights, such as when playing  
video games. These may occur even if a person has never had a  
previous seizure or blackout.  
If you have experienced seizures or blackouts, or if you have a  
family history of such occurrences, please consult with your  
physician before playing video games or enabling a flashing-  
lights feature (if available) on your mobile device.  
Discontinue use and consult a physician if any of the following  
symptoms occur: convulsion, eye or muscle twitching, loss of  
awareness, involuntary movements, or disorientation. It is always  
a good idea to hold the screen away from your eyes, leave the  
lights on in the room, take a 15-minute break every hour, and  
stop use if you are very tired.  
Caution About High Volume Usage  
Listening at full volume to music or voice through a  
headset may damage your hearing.  
Repetitive Motion  
When you repetitively perform actions such as pressing keys or  
entering finger-written characters, you may experience  
occasional discomfort in your hands, arms, shoulders, neck, or  
other parts of your body. If you continue to have discomfort  
during or after such use, stop use and see a physician.  
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Using Your Phone With a Hearing Aid  
A number of Sprint phones have been tested for hearing aid  
compatibility. When some wireless phones are used with certain  
hearing aids, users may detect a noise which can interfere with  
the effectiveness of the hearing aid.  
Some hearing aids are more “immune” than others to this  
interference noise, and phones can also vary in the amount of  
interference noise they may generate. ANSI standard C63.19 was  
developed to provide a standardized means of measuring both  
mobile phone and hearing aids to determine usability rating  
categories for both.  
Ratings have been developed for mobile phones to assist hearing  
aid users find phones that may be compatible with their hearing  
aid. Not all phones have been rated for compatibility with  
hearing aids. Phones that have been rated have a label with the  
rating(s) located on the box, and at www.motorola.com/iden.  
These ratings are not guarantees of compatibility. Results will  
vary depending on the user’s hearing aid and individual type and  
degree of hearing loss. If a hearing aid is particularly vulnerable  
to interference, even a phone with a higher rating may still cause  
unacceptable noise levels in the hearing aid. Trying out the phone  
with your hearing aid is the best way to evaluate it for your  
personal needs.  
“M” Rating: Phones rated M3 or M4 meet FCC requirements for  
hearing aid compatibility and are likely to generate less  
interference to hearing aids than unrated phones. (M4 is the  
“better” or higher of the two ratings.) On those models with an  
extendable antenna this rating is determined only with the  
antenna extended.  
“T” Rating: Phones rated T3 or T4 meet FCC requirements and are  
likely to be more usable with a hearing aid’s telecoil ("T Switch" or  
"Telephone Switch") than unrated phones. (T4 is the "better" or  
higher of the two ratings.) On those models with a telecoil mode  
setting this rating is determined only with the phone so set. For  
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setting instructions see “Features for the Hearing Impaired” in  
the section entitled Advanced Calling Features”. Note that not all  
hearing aids have telecoils in them.  
Hearing aids may also be measured for immunity to interference  
from wireless phones and may have ratings similar to wireless  
phones. Ask your hearing healthcare professional for the rating of  
your hearing aid.  
Add the rating of your hearing aid and your phone to determine  
the estimated usability:  
Any combined rating equal to or greater than six offers  
excellent use.  
Any combined rating equal to five is considered normal use.  
Any combined rating equal to four is considered usable.  
Thus, if you use an M3 phone with a M3 hearing aid you will have  
a combined rating of six for “excellent use.” This methodology  
applies equally for T ratings.  
Sprint further suggests you experiment with multiple phones  
(even those not labeled M3/T3 or M4/T4) while in the store to  
find the one that works best with your hearing aid. Should you  
experience interference or find the quality of service  
unsatisfactory after purchasing your phone, promptly return it to  
the store within 30 days of purchase. With the Sprint 30-day Risk-  
Free Guarantee, you may return the phone within 30 days of  
purchase for a full refund.  
More information about hearing aid compatibility may be found  
at: www.motorola.com/accessibility, www.fcc.gov, www.fda.gov, and  
http://www.hearingloss.org/learn/cellphonetech.asp.  
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Battery Tips  
Battery life depends on the network, signal strength,  
temperature, features, and accessories you use.  
Always use Motorola Original batteries and  
chargers. The warranty does not cover damage  
caused by non-Motorola batteries and/or  
chargers.  
New batteries or batteries stored for a long time may take  
more time to charge.  
When charging your battery, keep it near room temperature.  
When storing your battery, keep it uncharged in a cool, dark,  
dry place.  
Never expose batteries to temperatures below -10°C (14°F) or  
above 45°C (113°F). Always take your phone with you when  
you leave your vehicle.  
It is normal for batteries to gradually wear down and require  
longer charging times. If you notice a change in your battery  
life, it is probably time to purchase a new battery.  
Contact your local recycling center for proper battery  
disposal.  
032375o  
Warning: Never dispose of batteries in a fire because they may  
explode.  
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Specific Absorption Rate Data  
This model wireless phone meets the government’s requirements for  
exposure to radio waves.  
Your wireless phone is a radio transmitter and receiver. It is  
designed and manufactured not to exceed limits for exposure to  
radio frequency (RF) energy set by the Federal Communications  
Commission (FCC) of the U.S. Government and by the Canadian  
regulatory authorities. These limits are part of comprehensive  
guidelines and establish permitted levels of RF energy for the  
general population. The guidelines are based on standards that  
were developed by independent scientific organizations through  
periodic and thorough evaluation of scientific studies. The  
standards include a substantial safety margin designed to assure  
the safety of all persons, regardless of age or health.  
The exposure standard for wireless mobile phones employs a unit  
of measurement known as the Specific Absorption Rate, or SAR.  
The SAR limit set by the FCC and by the Canadian regulatory  
authorities is 1.6 W/kg.1 Tests for SAR are conducted using  
standard operating positions accepted by the FCC and by Industry  
Canada with the phone transmitting at its highest certified  
power level in all tested frequency bands. Although the SAR is  
determined at the highest certified power level, the actual SAR  
level of the phone while operating can be well below the  
maximum value. This is because the phone is designed to operate  
at multiple power levels so as to use only the power required to  
reach the network. In general, the closer you are to a wireless  
base station, the lower the power output.  
Before a phone model is available for sale to the public in the U.S.  
and Canada, it must be tested and certified to the FCC and  
Industry Canada that it does not exceed the limit established by  
1. In the United States and Canada, the SAR limit for mobile phones  
used by the public is 1.6 watts/kg (W/kg) averaged over one gram  
of tissue. The standard incorporates a substantial margin of  
safety to give additional protection for the public and to account  
for any variations in measurements.  
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each government for safe exposure. The tests are performed in  
positions and locations (e.g., at the ear and worn on the body)  
reported to the FCC and available for review by Industry Canada.  
The highest SAR value for this model phone when tested for use  
at the ear is 1.53 W/kg, and when worn on the body, as described  
in this user guide, is 1.41 W/kg. (Body-worn measurements differ  
among phone models, depending upon available accessories and  
regulatory requirements).1  
While there may be differences between the SAR levels of various  
phones and at various positions, they all meet the governmental  
requirements for safe exposure. Please note that improvements  
to this product model could cause differences in the SAR value for  
later products; in all cases, products are designed to be within the  
guidelines.  
Additional information on Specific Absorption Rates (SAR) can be  
found on the Cellular Telecommunications & Internet Association  
(CTIA) Web site:  
or the Canadian Wireless Telecommunications Association  
(CWTA) Web site:  
1. The SAR information reported to the FCC includes the FCC-  
accepted Motorola testing protocol, assessment procedure, and  
measurement uncertainty range for this product.  
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Information From the World Health  
Organization  
WHO Information Present scientific information does not  
indicate the need for any special precautions for the use of  
mobile phones. If you are concerned, you may want to limit your  
own or your children’s RF exposure by limiting the length of calls  
or by using hands-free devices to keep mobile phones away from  
your head and body.  
Source: WHO Fact Sheet 193  
Further information: http://www.who.int./peh-emf  
Product Registration  
Online Product Registration:  
Product registration is an important step toward enjoying your  
new Motorola product. Registering helps us facilitate warranty  
service, and permits us to contact you should your product  
require an update or other service. Registration is for U.S.  
residents only and is not required for warranty coverage.  
Please retain your original dated sales receipt for your records. For  
warranty service of your Motorola Personal Communications  
Product you will need to provide a copy of your dated sales  
receipt to confirm warranty status.  
Thank you for choosing a Motorola product.  
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Owner’s Record  
The model number, regulatory number and serial number are  
located on a nameplate inside the battery compartment. Record  
the serial number in the space provided below. This will be  
helpful if you need to contact us about your phone in the future.  
Model: Motorola Deluxe ic902  
Serial No.:  
Phone Guide Proprietary Notice  
CDMA Technology is licensed by QUALCOMM Incorporated under  
one or more of the following patents:  
4,901,307 5,109,390 5,267,262 5,416,797  
5,506,865 5,544,196 5,657,420 5,101,501  
5,267,261 5,414,796 5,504,773 5,535,239  
5,600,754 5,778,338 5,228,054 5,337,338  
5,710,784 5,056,109 5,568,483 5,659,569  
5,490,165 5,511,073  
Export Law Assurances  
This product is controlled under the export regulations of the  
United States of America and Canada. The Governments of the  
United States of America and Canada may restrict the  
exportation or re-exportation of this product to certain  
destinations. For further information contact the U.S.  
Department of Commerce or the Canadian Department of  
Foreign Affairs and International Trade.  
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Wireless: The New Recyclable  
Your wireless phone can be recycled. Recycling your wireless  
phone reduces the amount of waste disposed in landfills and  
allows recycled materials to be incorporated into new products.  
The Cellular Telecommunications Industry Association (CTIA) and  
its members encourage consumers to recycle their phones and  
have taken steps to promote the collection and environmentally  
sound recycling of end-of-life wireless devices.  
As a wireless phone user, you have an important role in ensuring  
that this phone is recycled properly. When it comes time to give  
this phone up or trade it in for a new one, please remember that  
the phone, the charger, and many of its accessories can be  
recycled. It's easy. To learn more about CTIA's Recycling Program  
for Used Wireless Devices, please visit  
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Smart Practices While Driving  
Drive Safe, Call SmartSM  
Check the laws and regulations on the use of mobile devices and their  
accessories in the areas where you drive. Always obey them. The use  
of these devices may be prohibited or restricted in certain areas.  
Contact www.motorola.com/callsmart for more information.  
Your mobile device lets you communicate by voice and data—  
almost anywhere, anytime, wherever wireless service is available  
and safe conditions allow. When driving a car, driving is your first  
responsibility. If you choose to use your mobile device while  
driving, remember the following tips:  
Get to know your Motorola mobile device and its features such as  
speed dial and redial. If available, these features help you to  
place your call without taking your attention off the road.  
When available, use a handsfree device. If possible, add an  
additional layer of convenience to your mobile device with  
one of the many Motorola Original™ handsfree accessories  
available today.  
Position your mobile device within easy reach. Be able to access  
your mobile device without removing your eyes from the  
road. If you receive an incoming call at an inconvenient time,  
if possible, let your voicemail answer it for you.  
Let the person you are speaking with know you are driving; if  
necessary, suspend the call in heavy traffic or hazardous weather  
conditions. Rain, sleet, snow, ice, and even heavy traffic can be  
hazardous.  
Do not take notes or look up phone numbers while driving.  
Jotting down a “to do” list or going through your address  
book takes attention away from your primary  
responsibility—driving safely.  
Dial sensibly and assess the traffic; if possible, place calls when  
your car is not moving or before pulling into traffic. If you must  
make a call while moving, dial only a few numbers, check the  
road and your mirrors, then continue.  
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Do not engage in stressful or emotional conversations that may  
be distracting. Make people you are talking with aware you are  
driving and suspend conversations that can divert your  
attention away from the road.  
Use your mobile device to call for help. Dial 911 or other local  
emergency number in the case of fire, traffic accident, or  
medical emergencies.  
If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for  
help.  
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Declaration of Conformity  
Per FCC CFR 47 Part 2 Section 2.1077(a)  
Responsible Party Name: Motorola, Inc.  
Address: 8000 West Sunrise Boulevard  
Plantation, FL 33322 USA  
Phone Number: 1 (800) 453-0920  
Hereby declares that the product:  
Product Name: ic902  
Model Number: H93ZAH9JR7AN  
Conforms to the following regulations:  
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section  
15.109(a)  
Class B Digital Device  
As a personal computer peripheral, this device complies with Part  
15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful interference,  
and (2) this device must accept any interference received, includ-  
ing interference that may cause undesired operation.  
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Note: This equipment has been tested and found to comply  
with the limits for a Class B digital device, pursuant to  
part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful  
interference in a residential installation. This equipment  
generates, uses and can radiate radio frequency energy  
and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that  
interference will not occur in a particular installation.  
Per FCC Rule Part 15.21, changes or modifications not expressly  
approved by Motorola could void the user's authority to operate  
this product.  
If this equipment does cause harmful interference to radio or televi-  
sion reception, which can be determined by turning the equipment  
off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for  
help.  
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California Perchlorate Label  
Some mobile phones use an internal, permanent backup battery  
on the printed circuit board that may contain very small amounts  
of perchlorate. In such cases, California law requires the  
following label:  
“Perchlorate Material - special handling may apply. See  
www.dtsc.ca.gov/hazardouswaste/perchlorate.”  
There is no special handling required by consumer.  
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Privacy and Data Security  
Motorola understands that privacy and data security are  
important to everyone. Because some features of your mobile  
device may affect your privacy or data security, please follow  
these recommendations to enhance protection of your  
information:  
Monitor access —Keep your mobile device with you and do not  
leave it where others may have unmonitored access. Lock  
your device’s keypad where this feature is available.  
Keep software up to date —If Motorola or a software/  
application vendor releases a patch or software fix for your  
mobile device which updates the device’s security, install it as  
soon as possible.  
Erase before recycling —Delete personal information or data  
from your mobile device prior to disposing of it or turning it in  
for recycling. For step-by-step instructions on how to delete  
all personal information from your device, see the section  
entitled “Erasing Data” and “Resetting Your Phone” in this  
user’s guide.  
Note: For information on backing up your mobile device data  
before erasing it, go to www.motorola.com and then  
navigate to the “downloads” section of the consumer  
Web page for “Motorola Backup” or “Motorola Phone  
Tools.”  
Understanding AGPS — In order to comply with emergency  
caller location requirements of the FCC, certain Motorola  
mobile devices incorporate Assisted Global Positioning  
System (AGPS) technology. AGPS technology also can be used  
in non-emergency applications to track and monitor a user’s  
location—for example, to provide driving directions. Users  
who prefer not to permit such tracking and monitoring  
should avoid using such applications.  
Section 4A: Important Safety Information  
259  
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If you have further questions regarding how use of your mobile  
device may impact your privacy or data security, please contact  
Motorola at [email protected], or contact Sprint Customer  
Service.  
260  
Section 4A: Important Safety Information  
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Section 4B  
Manufacturer’s Warranty  
In This Section  
Motorola Limited Warranty for the United States and Canada  
Service and Repairs  
Your phone has been designed to provide you with reliable, worry-  
free service. If for any reason you have a problem with your  
equipment, please refer to the manufacturer’s warranty in this  
section.  
For information regarding the terms and conditions of  
service for your phone, please visit www.sprint.com or Sprint  
Customer Service at 1-888-211-4727.  
Section 4B: Manufacturer’s Warranty  
261  
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Motorola Limited Warranty  
for the United States and Canada  
What Does this Warranty Cover?  
Subject to the exclusions contained below, Motorola, Inc.  
warrants its telephones, pagers, messaging devices, and  
consumer and professional two-way radios (excluding  
commercial, government or industrial radios) that operate via  
Family Radio Service or General Mobile Radio Service, Motorola-  
branded or certified accessories sold for use with these Products  
(Accessories”) and Motorola software contained on CD-ROMs or  
other tangible media and sold for use with these Products  
(“Software”) to be free from defects in materials and  
workmanship under normal consumer usage for the period(s)  
outlined below. This limited warranty is a consumer's exclusive  
remedy, and applies as follows to new Motorola Products,  
Accessories and Software purchased by consumers in the United  
States or Canada, which are accompanied by this written  
warranty:  
Products and Accessories  
Products Covered  
Length of Coverage  
Products and  
Accessories as  
defined above,  
unless otherwise  
provided for below.  
One (1) year from the date of  
purchase by the first consumer  
purchaser of the product unless  
otherwise provided for below.  
Decorative  
Limited lifetime warranty for the  
lifetime of ownership by the  
first consumer purchaser of the  
product.  
AccessoriesandCases.  
Decorative covers,  
bezels, PhoneWrap™  
covers and cases.  
262  
Section 4B: Manufacturer’s Warranty  
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Products Covered  
Length of Coverage  
Monaural Headsets.  
Ear buds and boom  
headsets that  
Limited lifetime warranty for the  
lifetime of ownership by the  
first consumer purchaser of the  
product.  
transmit mono  
sound through a  
wired connection.  
Consumer and  
ProfessionalTwo-Way  
Radio Accessories.  
Ninety (90) days from the date of  
purchase by the first consumer  
purchaser of the product.  
Products and  
Accessories that are  
Repaired or Replaced.  
The balance of the original  
warranty or for ninety (90) days  
from the date returned to the  
consumer, whichever is longer.  
Exclusions  
Normal Wear and Tear. Periodic maintenance, repair and  
replacement of parts due to normal wear and tear are excluded  
from coverage.  
Batteries. Only batteries whose fully charged capacity falls below  
80% of their rated capacity and batteries that leak are covered by  
this limited warranty.  
Abuse & Misuse. Defects or damage that result from: (a) improper  
operation, storage, misuse or abuse, accident or neglect, such as  
physical damage (cracks, scratches, etc.) to the surface of the  
product resulting from misuse; (b) contact with liquid, water,  
rain, extreme humidity or heavy perspiration, sand, dirt or the  
like, extreme heat, or food; (c) use of the Products or Accessories  
for commercial purposes or subjecting the Product or Accessory  
to abnormal usage or conditions; or (d) other acts which are not  
the fault of Motorola, are excluded from coverage.  
Use of Non-Motorola Products and Accessories. Defects or damage  
that result from the use of Non-Motorola branded or certified  
Products, Accessories, Software or other peripheral equipment  
are excluded from coverage.  
Unauthorized Service or Modification. Defects or damages resulting  
from service, testing, adjustment, installation, maintenance,  
alteration, or modification in any way by someone other than  
Section 4B: Manufacturer’s Warranty  
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Motorola, or its authorized service centers, are excluded from  
coverage.  
Altered Products. Products or Accessories with (a) serial numbers  
or date tags that have been removed, altered or obliterated; (b)  
broken seals or that show evidence of tampering; (c) mismatched  
board serial numbers; or (d) nonconforming or non-Motorola  
housings, or parts, are excluded from coverage.  
Communication Services. Defects, damages, or the failure of  
Products, Accessories or Software due to any communication  
service or signal you may subscribe to or use with the Products  
Accessories or Software is excluded from coverage.  
Software  
Products Covered  
Length of Coverage  
Software. Applies only to  
physical defects in the media  
that embodies the copy of the  
software (e.g. CD-ROM, or  
floppy disk).  
Ninety (90) days  
from the date of  
purchase.  
Exclusions  
Software Embodied in Physical Media. No warranty is made that the  
software will meet your requirements or will work in  
combination with any hardware or software applications  
provided by third parties, that the operation of the software  
products will be uninterrupted or error free, or that all defects in  
the software products will be corrected.  
Software NOT Embodied in Physical Media. Software that is not  
embodied in physical media (e.g. software that is downloaded  
from the internet), is provided “as is” and without warranty.  
Who Is Covered?  
This warranty extends only to the first consumer purchaser, and  
is not transferable.  
264  
Section 4B: Manufacturer’s Warranty  
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What Will Motorola Do?  
Motorola, at its option, will at no charge repair, replace or refund  
the purchase price of any Products, Accessories or Software that  
does not conform to this warranty. We may use functionally  
equivalent reconditioned/refurbished/pre-owned or new  
Products, Accessories or parts. No data, software or applications  
added to your Product, Accessory or Software, including but not  
limited to personal contacts, games and ringer tones, will be  
reinstalled. To avoid losing such data, software and applications  
please create a back up prior to requesting service.  
How to Obtain Warranty Service or Other  
Information  
USA  
Phones  
1-800-734-5580  
Pagers  
1-800-548-9954  
Two-Way Radios and Messaging Devices  
1-800-353-2729  
Canada  
TTY  
All Products  
1-800-461-4575  
1-888-390-6456  
For Accessories and Software, please call the telephone  
number designated above for the product with which  
they are used.  
You will receive instructions on how to ship the Products,  
Accessories or Software, at your expense, to a Motorola  
Authorized Repair Center. To obtain service, you must include: (a)  
a copy of your receipt, bill of sale or other comparable proof of  
purchase; (b) a written description of the problem; (c) the name  
of your service provider, if applicable; (d) the name and location  
of the installation facility (if applicable) and, most importantly;  
(e) your address and telephone number.  
Section 4B: Manufacturer’s Warranty  
265  
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What Other Limitations Are There?  
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION  
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE  
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,  
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS  
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE  
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER  
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL  
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT  
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE  
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,  
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL  
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS  
OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR  
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE  
PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT  
THESE DAMAGES MAY BE DISCLAIMED BY LAW.  
Some states and jurisdictions do not allow the limitation or exclusion  
of incidental or consequential damages, or limitation on the length of  
an implied warranty, so the above limitations or exclusions may not  
apply to you. This warranty gives you specific legal rights, and you  
may also have other rights that vary from state to state or from one  
jurisdiction to another.  
Laws in the United States and other countries preserve for  
Motorola certain exclusive rights for copyrighted Motorola  
software such as the exclusive rights to reproduce and distribute  
copies of the Motorola software. Motorola software may only be  
copied into, used in, and redistributed with, the Products  
associated with such Motorola software. No other use, including  
without limitation disassembly of such Motorola software or  
exercise of the exclusive rights reserved for Motorola, is  
permitted.  
266  
Section 4B: Manufacturer’s Warranty  
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Service and Repairs  
Go to www.motorola.com/iden/support, where you can select from  
a number of customer care options. You can also contact the  
Motorola Customer Support Center at 1-800-734-5580 (United  
States), 1-888-390-6456 (TTY/TDD United States for hearing  
impaired), or 1-800-461-4575 (Canada).  
Section 4B: Manufacturer’s Warranty  
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Number 116  
116  
Index  
A
Abbreviated Dialing 45  
Accessories 30  
Charger 30  
Saving Walkie-Talkie  
Information 118  
Viewing Phone Calls 112  
113  
Li-Ion Battery 30  
AgION antimicrobial 236  
Airplane Mode 84  
Alarm Clock 143  
Auto-Answer Mode 87  
Call Waiting 224  
Caller ID 224  
Calling  
B
Abbreviated Dialing 45  
Emergency Numbers 40  
End-of-Call Options 42  
Keeping Track of Calls 68  
Missed 40  
Nextel Group Walkie-Talkie  
Calls 53  
Backlight 76  
Battery 18–22  
Capacity 18  
Care 22  
Charging 21  
Installing 19  
Removing 20  
Bluetooth 203–210  
Nextel Walkie-Talkie Calls  
48  
Phone 38  
Phone Numbers With  
Pauses 43  
Plus Code Dialing 44  
Roam Call 39  
C
Calculator 144  
Calendar 140–142  
Call Alerts 66  
Answer 67  
Dismissing 67  
Sending 66  
Speed Dialing 47  
Talkgroup Calls 57, 59  
Types of Calls 37  
Using the Member ID 49  
Using WLK-TLK Contacts 50  
Camera 177–195  
Clock Display 77  
Contacts 120–136  
Viewing 67  
Call Answer Mode 87  
Call Forwarding 226  
Call Guard 109  
Call History 111–119  
Erasing 119  
Making a Call 115  
MakingaWalkie-TalkieCall  
118  
268  
Index  
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Adding a Phone Number  
125  
Adding an Entry 125  
Categories 132  
Creating An Entry 125  
Date 127  
Distribution Lists 128  
Editing an Entry 129  
Email Address 124, 127  
Entry Consists Of 121  
Erasing 102, 133  
Filtering 123  
Finding Entries 122  
Finding Names 122  
Importing from SIM Card  
135  
Setting Up 61  
E
Entering Text  
Symbols 34  
Word English Text Input 32  
F
File Manager 151  
G
Group Walkie-Talkie Calls 53  
Details 55  
H
Memory Status 133  
Picture 126  
Ringer 126  
Saving a Number 43  
Services 136  
Speed Dial Numbers 123,  
126  
K
Key Functions 11  
Key Shortcuts 86  
Keypad Sensor 76  
L
Language 88  
Location Settings 79  
Lock Code  
Changing 96  
Locking Your Phone 96  
Talkgroup 131  
Walkie-Talkie Groups 129  
Web Address 127  
Currency Converter 147  
M
D
Media Player 196–202  
Playing Video and Audio  
Clips 199  
Data Roam Guard 110  
Data Services  
Data Profile 104  
Direct Talk 60  
Code 62  
Private Only 63  
Receiving All Calls On  
Channel 64  
Menu iv  
Navigating 28  
Selecting 28  
Style 77  
Messaging  
Index  
269  
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Setting Alerts 80  
Multimedia  
TTY Use 85  
Plus Code Dialing 44  
Channel Listings 198  
Channel Options 197  
FAQs 200  
R
Radio Frequency 238  
Ringer Types 72  
Roaming 105–110  
Setting Roam Mode 108  
N
Nextel Direct Talk, see Direct  
Talk  
Nextel Group Walkie-Talkie  
Calls, see Group Walkie-  
Talkie Calls  
S
Safety  
Medical Devices 242  
Radio Frequency 238  
Screensaver 78  
Security 92–104  
Send via WLK-TLK 51  
Send Contact Information  
52  
Notepad 145  
P
Phone  
Antenna 14  
Basic Features 24  
Front View 9  
Inside View 10  
Key Functions 11  
Limiting Use 98  
On and Off 23  
Resetting 102  
Send Own Info 52  
Setup 51  
Sharing Groups 56  
Service  
411 7  
Account Passwords 5  
Activation 3  
Setting Up 15  
Status Information 26  
Your Numbers 23  
Phone Settings 71–88  
Any Key 87  
Automated Invoicing 6  
Operator Services 7  
Setting Up 2  
Sprint 411 7  
Auto-Answer Mode 87  
Call Answer Mode 87  
Display Settings 75–77  
Location Settings 79  
Messaging Settings 80  
Open 87  
Sprint Customer Service 6  
Voicemail 4  
www.sprint.com 6  
Set Time/Date 78  
SIM Card  
Copying 134  
Shortcut 86  
Sound Settings 72–75  
Talk Key 87  
Importing Contacts 134  
Inserting 16  
Locating 15  
270  
Index  
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PIN 93  
V
Removing 17  
Videos  
Security 93  
Recording 185  
SIM Manager 133  
SMS Text Messaging 219–220  
SMS Voice Messaging 221–  
223  
Voice Services 157–167  
Voice-Activated Dialing 158–  
167  
Voicemail  
Special Numbers 97  
Speed Dialing 47  
Sprint 411 7  
Sprint Customer Service 6  
Sprint Power Picture Mail  
Downloading Pictures 195  
Password 192  
Menu Key 218  
Options 215  
Retrieving 214  
Setting Up 4, 213  
Volume 74  
W
Walkie-Talkie Button Light 76  
Walkie-Talkie Numbers 48  
Warranty 261–267  
WLK-TLK Contacts 50  
Creating A Group 54  
Word English Text Input 32  
World Clock 144  
Uploading Pictures 195  
Sprint Power Vision  
Security Features 103  
Sprint Voice Command 228–  
232  
Address Book 230  
Making a Call 231  
Status Light 76  
Stop Watch 145  
Storing Pictures 182  
T
Taking Pictures 178–181  
Talkgroup 57  
Join 58  
Text Greeting 75  
Themes 78  
Three-Way Calling 225  
Tip Calculator 146  
TTY Use 85  
U
Unit Converter 148  
Unlocking Your Phone 96  
Index  
271  
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