Sony Satellite TV System SAT W60 User Manual

4-079-943-22  
DIRECTVRe ce ive r  
w it h  
UltimateTV® Service from Microsoft ®  
Dig it a l Sa t e llit e Re ce ive r/Re co rd e r  
In st a lla t io n Gu id e  
Before you begin using your DIRECTV Receiver with  
UltimateTV service:  
• Make sure your Satellite Dish Antenna is properly installed.  
• Follow the steps in Connecting Your DIRECTV Receiver” on  
pages 7-12.  
• Activate DIRECTV® programming and UltimateTV by calling:  
1-800-DIRECTV (347-3288)  
SAT-W60  
© 2000 by Sony Electronics Inc. Reproduction in whole or in part  
without written permission is prohibited. All rights reserved.  
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the terms hereof.  
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IMMEDIATELY RETURN THE ENTIRE  
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Government Restricted Rights  
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Limited Warranty  
Sony warrants to User that the Software will not  
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AFFILIATES AND ITS THIRD PARTY  
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THIS WARRANTY STATEMENT ARE USERS  
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Contents  
Connecting Your Satellite Receiver ................................... 7  
Package Contents................................................................................7  
Cables and Jacks..................................................................................8  
Connection Overview ......................................................................9  
Step 1: Connecting the Antenna .....................................................10  
Step 2: Connecting Your Phone Line .............................................10  
Step 3: Connecting Your TV Set......................................................11  
Step 4: Connecting the AC Power ..................................................12  
Step 5: Checking the Access Card ..................................................12  
Step 6: Activating Your Service ......................................................12  
Making Advanced Connections ....................................... 13  
Advanced Connection: Connecting Your VCR ............................13  
Advanced Connection: Connecting Your IR Blaster ...................14  
Advanced Connection: Connecting an Audio System ................15  
Advanced Connection: Connecting a Microphone......................15  
Advanced Connection: Connecting a Printer ...............................16  
Advanced Connection: Connecting a Camcorder........................16  
Using Your Remote Control ............................................. 17  
Batteries for the Remote Control ....................................................17  
Selecting Items...................................................................................18  
Setting up the Remote Control........................................................21  
Manufacturer Codes.........................................................................22  
Other Information ............................................................. 23  
Front Panel Controls & Terminals..................................................23  
Back Panel Terminals .......................................................................24  
Specifications .....................................................................................25  
Troubleshooting ...............................................................................26  
Limited Warranty .............................................................................28  
FCC Regulations and Information ...............................................30  
5
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Connecting Your Satellite Receiver  
Package Contents  
Make sure you have received all of the following items in your Satellite  
Receiver package.  
SAT  
MUT  
ING  
POWER  
TV  
TV/VIDEO  
FUNCTION  
TV  
SAT  
PIP  
WINDOW  
MENU  
EXIT  
1
2
3
6
4
5
RECENT  
7
8
9
ENTER TV/WEB  
.
0
HOME  
BA  
CK  
MY SHOWS  
Satellite Receiver  
OPTIONS  
INFO  
GUIDE  
CH  
VOL  
SCROLL  
CODE SET  
RM-Y804  
Boxed separately  
WEB  
Esc  
F1  
F2  
F3  
F4  
F5  
F6  
F7  
Fav  
Home  
Search  
Mail  
Find  
Info  
GoTo  
Save  
Send  
Delete  
Edit  
|
\
Tab  
Back  
Caps  
Lock  
Scroll  
Up  
Return  
Scroll  
Down  
Shift  
Shift  
Cmd  
Fn  
Alt  
Ctrl  
Alt  
Recent  
Option  
Keyboard  
Keyboard Manual  
Size AA  
(For keyboard instructions, please  
refer to the keyboard manual)  
Batteries (2)  
If you are missing any of these items, contact your Sony dealer.  
7
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Below is a description of the jacks and cables you can use to make  
connections. Note that not all cables come with your Satellite Receiver.  
VHF/UHF Ja cks a n d Co a xia l (RF) Ca b le  
Use the VHF/ UHF IN jacks to receive signals from a TV antenna or  
from a cable TV connection. You can also use the VHF(SAT)/ UHF  
OUT jack to send audio and video signals to your TV.  
SATELLITE IN Ja cks a n d RG-6 Co a xia l ca b le  
Use the SATELLITE IN jacks to receive signals from your Satellite  
Dish Antenna with RG-6 coaxial cable.  
Au d io /Vid e o Ja cks a n d Au d io /Vid e o Ca b le s (RCA-t yp e )  
Use the audio/ video jacks to send good quality analog video and  
stereo audio signals.  
S-VIDEO Ja ck a n d S-VIDEO Ca b le s  
Use the S-VIDEO jack to send excellent quality analog video signal.  
DIGITAL AUDIO OUT (OPTICAL) Ja ck a n d Op t ica l Ca b le  
Use the DIGITAL AUDIO OUT (OPTICAL) jack to send excellent  
quality audio signal.  
TEL LINE Ja ck a n d RJ-11 Te le p h o n e Ca b le  
Use the TEL LINE jack to connect to a telephone outlet. If you  
subscribe to DIRECTV programming, some services require a  
continuously connected telephone line. The telephone line  
connection is used to periodically call out to DIRECTV and to use for  
connection to the UltimateTV service. (connection is needed for  
DIRECTV and UltimateTV service)  
IR Bla st e r Ja ck a n d Co n t ro lle r  
Use the IR jack to connect your Infrared Controller to your Satellite  
Receiver. This allows you to control your VCR and/ or Cable Box  
through your Satellite Receiver.  
MIC (Micro p h o n e ) Ja ck  
Use the MIC jack to connect to an external microphone. This allows  
you to record and send voice messages on the Web in e-mail notes.  
8
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Connecting Your Satellite Receiver  
Connection Overview  
Follow the procedures or make the connections in each of the steps to  
connect your Satellite Receiver.  
St e p 1: Co n n e ct in g t h e An t e n n a  
Pa g e 10  
v
St e p 2: Co n n e ct in g t h e Te le p h o n e Lin e  
Pa g e 10  
v
St e p 3: Co n n e ct in g Yo u r TV  
Pa g e 11  
v
St e p 4: Co n n e ct in g t h e AC Po w e r  
Pa g e 12  
v
St e p 5: Ch e ckin g t h e Acce ss Ca rd  
Pa g e 12  
v
St e p 6: Act iva t in g Yo u r Se rvice  
Pa g e 12  
9
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Step 1: Connecting the Antenna  
Satellite Receiver  
Connect the SATELLITE IN jack  
to your Satellite Dish Antenna  
1
2
1
using RG-6 coaxial cable.  
Connect the 2nd signal if you  
have Dual LNB. Advance Set  
2
Up for dual output.  
Step 2: Connecting Your Phone Line  
Satellite Receiver  
Connect the TELEPHONE  
1
1
LINE jack to a telephone  
line w all jack using the  
supplied telephone cord.  
10  
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Connecting Your Satellite Receiver  
Step 3: Connecting Your TV Set  
Satellite Receiver  
1c  
1a  
TV  
VHF / UHF  
1b  
IN  
VIDEO 1 VIDEO 2  
S VIDEO  
VIDEO  
L
MONO  
(
)
AUDIO  
R
If your TV has A/V input jacks  
Connect the VIDEO OUT jacks on your Satellite Receiver to the  
1a  
A/ V input jacks on your TV using the supplied A/ V cable. (Be sure to match the  
colors on the jacks with the colored plugs on the A/ V cable.) If your TV has only  
one audio input, connect it to the L(MONO) jack on the Satellite Receiver.  
If your TV has an S-Video input  
Use an S-Video cable instead of the yellow video connection. S-Video cable is  
supplied.  
1b  
1c  
If your TV does not have A/V jacks  
Connect the VHF/ UHF OUT jack to the VHF/ UHF input jack on your TV using  
coaxial cable. Set the CH3/ CH4 switch to the channel that does not carry off-air  
broadcasts in your area.  
Note  
With this connection, your input source  
is channel 3 or channel 4 depending on  
how you set the CH3/ CH4 switch on the  
Satellite Receiver.  
11  
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Step 4: Connecting the AC Power  
Satellite Receiver  
After all other connections are  
AC Pow er Cord  
1
1
complete, connect the AC Power Cord  
to the Satellite Receiver. Then connect  
the AC Power Cord to a power outlet.  
to pow er outlet  
Step 5: Checking the Access Card  
Satellite Receiver  
1
Open the access door by applying gentle pressure to the latch and releasing.  
Make sure the DIRECTV Access Card is firmly inserted into the front left hand  
slot of the Satellite Receiver. After the DIRECTV Access Card is inserted  
(correctly), DO NOT remove it unless instructed to do so by your service  
provider.  
1
Step 6: Activating Your Service  
After checking to see that the DIRECTV Access Card and your Satellite Dish Antenna  
is installed, you are ready to begin enjoying service.  
Call DIRECTV at 1-800-DIRECTV (347-3288) to begin your service.  
For DIRECTV and UltimateTV operational instructions, please refer to the User Guide.  
12  
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Connecting Your Satellite Receiver  
Advanced Connection: Connecting Your VCR  
Satellite Receiver  
1c  
1a  
If your TV and VCR have A/V jacks  
1a  
Connect the VIDEO OUT jacks of your Satellite  
Receiver to the A/ V input jacks of your VCR  
using the supplied A/ V cable. Then, connect  
the A/ V output jacks of your VCR to the A/ V  
input jacks of your TV using an A/ V cable. (Be  
sure to match the colors on the jacks with the  
colored plugs on the A/ V cable.) Some TVs  
and VCRs do not have stereo audio, if yours  
does not, just connect the white A/ V cable to  
the Left output jack.  
1b  
VCR  
LINE  
IN  
IN  
OUT  
S VIDEO VIDEO  
AUDIO  
LINE  
OUT  
If your TV and VCR have S-Video jacks  
Use an S-Video cable instead of the yellow video connection. S-Video cable is  
supplied.  
1b  
z Tip  
To allow your Satellite Receiver to control the  
recording functions of your VCR, see page 14.  
If your TV and VCR do not have A/V jacks  
Connect the VHF(SAT)/ UHF OUT jack on the Satellite Receiver to the VHF/ UHF input  
jack on your VCR using coaxial cable.  
1c  
Then, connect the VHF/ UHF output jack on your VCR to the VHF/ UHF input jack on  
your TV using a second coaxial cable.  
Set the CH3/ CH4 switch to the channel that does not carry off-air broadcasts in your  
area.  
Note  
With this connection, your input source  
is channel 3 or channel 4 depending on  
how you set the CH3/ CH4 switch on  
your VCR.  
13  
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Advanced Connection: Connecting Your IR  
Blaster  
Satellite Receiver  
To allow the Satellite  
1
1
Receiver to control your VCR  
Connect the IR Blaster to the VCR  
CONTROL jack on the Satellite  
Receiver.  
IR Sensor  
VCR (front)  
2
In front of the VCR  
Place the IR Blaster under and  
in front of the VCR.  
2
1
"
"
to 1  
/
2
The IR Blaster must extend just  
in front of the infrared sensor  
of the VCR.  
z Tip  
If the infrared sensor is not  
marked on your VCR, shine a  
flashlight into the front panel of  
the VCR to locate the sensor.  
14  
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Connecting Your Satellite Receiver  
Advanced Connection: Connecting an Audio  
System  
If you have a digital or Dolby  
Digital audio system  
1
Audio Receiver  
Connect the DIGITAL OUT (OPTICAL)  
of the Satellite Receiver to the optical  
digital input of your audio system.  
LINE  
OUT  
AUDIO  
LINE  
IN  
OPTICAL  
IN  
1
Satellite Receiver  
z Tip  
If you connect your Satellite Receiver to a Dolby  
Digital receiver, set the Dolby Digital option of the  
Audio display to Auto Select.  
Advanced Connection: Connecting a Microphone  
Satellite Receiver  
GUIDE  
HOME  
PUSH  
ELLITE RECEIVER SA -W60  
T
If you have a Microphone  
1
1
First, remove the cover from the  
microphone jack, then connect the  
microphone plug to the Satellite  
Receivers Microphone IN jack.  
z Tip  
Check Helpscreen for a list of  
compatible microphones.  
15  
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Advanced Connection: Connecting a Printer  
Connecting a printer to your Satellite Receiver enables you to print Web pages  
and e-mail messages. The Satellite Receiver is not compatible with all printers.  
Check the on-line instructions for a list of the latest compatible printers.  
Satellite Receiver  
To print screens  
DB-25  
Connect the printer port on  
the Satellite Receiver to the  
Male  
port on the printer.  
Note  
Unplug the Satellite  
Receiver and printer before  
you begin connecting.  
Printer  
Advanced Connection: Connecting a Camcorder  
Satellite Receiver  
GUIDE  
HOME  
PUSH  
SATERECSA -
T
1
If you have a Camcorder  
First, remove the cover from the A/ V jacks, then, using  
A/ V cables, connect the camcorders A/ V OUT jacks  
to the Satellite Receivers A/ V IN jacks.  
1
Note  
If you have a mono camcorder, connect its left  
audio output to the Satellite Receivers AUDIO L  
(white) jack.  
16  
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Using the Remote Control and Basic  
Functions  
Although the Satellite Receivers remote control is preset to operate Sony  
brand TVs, you can program the remote control to operate other  
manufacturers TVs. This will enable you to operate your TV when  
viewing regular broadcast TV using the remote control.  
Batteries for the Remote Control  
Insert two size AA batteries (supplied) into the remote control as shown.  
Be sure to match the + and marks on the batteries with the + and –  
marks inside the battery compartment.  
If the remote control is not working properly, the batteries may be worn out. When  
replacing batteries, replace both batteries. Do not mix different brands and types of  
batteries. After you replace batteries, you may need to reprogram the remote control.  
17  
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Selecting Items  
In on-screen displays such as the TV Home Screen and program guide,  
you must first move the highlight to the item you want, then select the  
item.  
R
SA  
T
POWE  
TV  
G
MUTIN  
R
SA  
T
POWE  
TV  
G
MUTIN  
TV/VIDEO  
TV/VIDEO  
ION  
SAT  
FUNCT  
TV  
ION  
SAT  
FUNCT  
TV  
WINDOW  
PIP  
WINDOW  
PIP  
MENU  
MENU  
3
2
1
3
2
1
EXIT  
EXIT  
6
4
5
6
4
5
T
RECEN  
T
RECEN  
9
7
8
9
7
8
EN  
TER TV/WEB  
EN  
TER TV/W
.
0
.
0
OWS  
H
OME  
MY SH  
BACK  
OW
MY SH  
BACK  
OPTIONS  
INFO  
OPTIONS  
INFO  
GUIDE  
GUIDE  
CH  
VOL  
CH  
VOL  
L
SCROL  
L
SCROL  
CODE SET  
4
RM-Y80  
DE SET  
4
RM-Y80  
1 Press the V/ v/ B/ b buttons  
to move the highlight to the  
item you want.  
2 Press the  
button to  
select the item.  
z Tip  
Be sure to always press the SAT  
FUNCTION button before operating  
the Satellite Receiver with the remote  
control.  
18  
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Using the Remote Control and Basic Functions  
Muting  
Press to mute the sound. Press again,  
or press VOL +, to restore the sound.  
(For the TV only)  
MUTING  
POWER SAT  
TV  
TV/VIDEO  
WINDOW  
FUNCTION  
PIP  
TV  
SAT  
TV/VIDEO  
Cycles through the video inputs of  
your TV.  
TV POWER  
Turns your TV on and off.  
MENU  
EXIT  
1
4
7
2
5
8
0
3
6
9
SAT POWER  
Turns your Satellite Receiver on and  
off.  
RECENT  
PIP  
Turns the Picture-in-Picture features of  
the Satellite Receiver on and off.  
ENTER TV/WEB  
.
MY SHOWS  
BACK  
HOME  
WINDOW  
Selects the active window while in PIP  
mode, allowing you to change the  
Main or PIP window.(For the  
Satellite Receiver only)  
INFO  
OPTIONS  
GUIDE  
TV FUNCTION  
SAT FUNCTION  
Selects TV feature control.  
VOL  
CH  
Selects Satellite Receiver feature  
control.  
SCROLL  
Button  
Button  
Button  
Button  
Button  
Button  
Review button.  
Play button.  
CODE SET  
RM-Y804  
Forward scan button.  
Record button.  
Stop button.  
Pause button.  
Button  
Button  
Replay button.  
Jump ahead button.  
0 9 Buttons  
Select channels or enter numbers in  
text boxes.  
.
Button  
Adds period to separate major/ minor  
channel numbers.  
MENU  
EXIT  
Opens the TV Main Menu.  
Closes all on-screen displays,  
including program guides and menus.  
ENTER  
Activates the selected channel on your  
TV.  
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OPTIONS  
RECENT  
Displays the OPTIONS panel.  
Displays and allows you to access the  
most recently viewed Web pages or  
the last TV channel.  
SCROLL V/v  
Buttons  
Moves the page up or down when the  
page is too long to be displayed on the  
screen.  
HOME  
Displays the Web Home or TV Home  
screen.  
BACK  
Displays the last screen viewed, or  
hides the on-screen keyboard.  
TV/WEB  
Arrow Buttons  
Switches between TV and Internet  
modes.  
Move the yellow highlight box to a  
different command or activity on the  
screen; select different keys when the  
on-screen keyboard is displayed.  
MY SHOWS  
Displays a list of programs that you  
have recorded with your Satellite  
Receiver.  
INFO  
Displays information on the program  
you are viewing.  
GUIDE  
Displays information on available  
programs, including channel, time  
and date.  
Button  
Activates a highlighted link or  
command; displays the on-screen  
keyboard.  
VOL +/–  
CH +/–  
Increases and decreases the volume.  
Moves to the next or previous channel.  
CODE SET  
Used for programming the remote  
control to operate your TV. See  
page 21 for details.  
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Using the Remote Control and Basic Functions  
Setting up the Remote Control  
MUTING  
POWER SAT  
TV  
The remote control can be programmed to operate  
most brands of televisions.  
TV/VIDEO  
WINDOW  
FUNCTION  
PIP  
TV  
SAT  
1 Find the code(s) for the manufacturer of the TV  
you want to operate with this remote control.  
You can find these codes on page 22.  
MENU  
EXIT  
1
4
7
2
5
8
0
3
6
9
2 Press the CODE SET button.  
The function indicators begin flashing.  
RECENT  
CODE SET  
ENTER TV/WEB  
FUNCTION  
SAT  
TV  
.
MY SHOWS  
BACK  
HOME  
3 Press the 09 buttons to input the manufacturer  
code, then press the ENTER button.  
INFO  
OPTIONS  
GUIDE  
The function indicator goes off, and the remote is  
set up to operate that device.  
VOL  
CH  
SCROLL  
ENTER  
1
0
1
CODE SET  
RM-Y804  
4 Test the remote control.  
Press the POWER button for the device you want  
to control, then press other operation controls  
such as the CH +/ buttons.  
If the TV does not respond to the remote control,  
repeat from step 2 and enter a different  
manufacturer code in step 3.  
z Tip  
Remember to aim the remote control at  
the TV you are trying to operate.  
21  
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Manufacturer  
Portland  
Code  
Manufacturer Codes  
103, 108  
TV Codes  
Quasar  
110, 107  
Manufacturer  
Code  
Radio Shack  
RCA/ Proscan  
102, 112, 124, 123  
101  
Sony  
102, 103, 104,  
105,106, 107, 108  
Admiral (M.  
Wards)  
102, 114, 109  
Samsung  
Sanyo  
Scott  
126, 112, 113, 103  
125  
ABC  
112  
Bell & Howell  
(M. Wards)  
114, 109, 138  
123, 112  
Sharp  
114, 113, 115  
114, 109  
Broksonic  
Craig  
103, 112  
Signature 2000  
(M. Wards)  
122, 123, 120, 121  
111  
Croslex  
Sylvania  
Symphonic  
Tenika  
111, 112, 108  
123, 139  
Curtis Mathis  
Daewoo  
Daytron  
Emerson  
103, 119, 123  
135, 136, 103  
113  
109  
Toshiba  
Videch  
119, 114  
122, 113, 120, 121,  
123, 103, 115  
131, 103, 112  
113, 103, 115, 112  
108, 110  
Wards  
Fisher  
125  
Zenith  
General Electric  
Goldstar  
Hitachi  
JC Penney  
JVC  
102, 118, 103, 107  
103, 113, 112, 130  
131, 113, 103, 132  
103, 102, 130, 107  
128, 129  
KTV  
133, 113, 103, 123,  
134  
LXI (Sears)  
Magnavox  
102, 103 111, 125,  
119, 112  
111, 112, 113, 107  
Mitsubishi/ MGA 124, 103, 112  
NEC  
103, 112  
Panasonic  
Philco  
Philips  
Pilot  
118, 116, 117, 107  
111, 118, 109  
111  
103  
Pioneer  
137, 118, 119  
22  
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Other Information  
Front Panel Controls & Terminals  
Satellite Receiver  
GUIDE  
HOME  
PUSH  
ATELE RECVER T-W6
2
1
3
4 5  
6 8 7  
qa  
0
9
Feature  
Description  
Turns your Satellite Receiver on and off  
1
2
Power Button  
POWER  
Indicates whether the Satellite Receiver is on or off.  
Indicator  
3
CONNECTED  
Indicator  
Flashes while the Satellite Receiver is connecting to the  
WebTV service and while receiving new information.  
Remains lit while in use.  
4
5
MESSAGE  
Indicator  
Lights up to indicate you have an unopened e-mail  
message.  
MY SHOWS  
Indicator  
Indicates that a program is being recorded by My  
Shows.  
6
7
8
GUIDE Button  
HOME Button  
Opens the Program Guide.  
Opens the TV Home screen.  
Arrow and  
Buttons  
The arrow buttons move the highlight in the on-screen  
displays. The  
button selects the highlighted item.  
9
0
AUDIO (R/L)/  
VIDEO IN  
Allows easy connection of audio/ video devices, such as  
a camcorder or digital camera.  
ACCESS CARD  
Slot  
The Access Card allows you to access DIRECTV  
services.  
qa MIC INPUT Jack  
Allows easy connection of a microphone.  
23  
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Back Panel Terminals  
Satellite Receiver  
7
6 5  
4 0  
1
3
qa 2  
qs  
qs  
9
8
Connector  
Description  
1
2
TELEPHONE LINE Connects your Satellite Receiver to a telephone jack.  
VCR CONTROL  
PRINTER PORT  
Allows you to connect your IR Blaster for easy control of  
your cable box and/ or VCR through the Satellite Receiver.  
3
4
Allows you to connect your Satellite Receiver to a printer.  
AUDIO (R)/(L)  
IN/OUT  
Connects your Satellite Receiver to the right and left audio  
inputs and outputs of your TV.  
5
6
VIDEO IN/OUT  
Connects your Satellite Receiver to your TVs or VCRs  
video inputs and outputs.  
S-VIDEO IN/OUT Allows you to connect your Satellite Receiver to your TV  
and VCR for optimal picture quality (if your TV and VCR  
support S-Video.  
7
8
CH 3-CH 4 Switch The switch determines which TV channel allows you to  
view programs from your Satellite Receiver when  
connected through the VHF/ UHF connector.  
VHF/UHF  
IN: Allows you to connect your normal (antenna) TV or  
cable TV service to your Satellite Receiver.  
OUT: Allows you to send normal (antenna) TV or cable  
signals to your TV or VCR from your Satellite Receiver.  
9
0
AC IN  
Connects your Satellite Receiver to a 120V AC outlet.  
Allows you to connect an optional digital audio system.  
DIGITAL AUDIO  
OUTPUT  
qa USB Port  
Allows you to connect Universal Serial Bus components.  
qs SATELLITE IN  
Connect the cable from your satellite dish antenna here.  
Connect a second cable if you wish to use both of the  
Satellite Receivers tuners, this allows features such as PIP  
and recording one show while viewing another.  
24  
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Other Information  
Specifications  
Terminals  
Video In (2)  
Video Out (2)  
Audio (R/ L) In (2)  
Audio (R/ L) Out (2)  
S-Video In (1)/ Out (1)  
Tel Line (1)  
Microphone In (1)  
Printer Port (DB25) (1)  
VCR Control (1)  
Digital Audio Out (1)  
USB Port (2)  
Satellite In (2)  
CH3-CH4 Switch (1)  
VHF/ UHF In/ Out (1)  
AC In (1)  
Dimensions  
Weight  
430 mm x 70 mm x 290 mm (w/ h/ d)  
(17x 2 3/ 4x 11 1/2)  
4.3 kg (9.4 lbs)  
AC 120V  
Power  
Requirements  
Power  
90 W max  
Consumption  
Supplied  
Accessories  
Remote Control RM-Y804 (1)  
Size AA Batteries (2)  
AC Power Cord (1)  
A/ V (Audio/ Video) Cable (1)  
Telephone Cable (1)  
S-Video Cable (1)  
T Splitter (1)  
Coaxial Cable (1)  
IR Blaster (1)  
Wireless Keyboard KI-W250 (1)  
Access Card (1)  
Optional  
Accessories  
Local Antenna ANJ-AA1  
Installation Kit ANJ-DS2  
Amplifier EAC-DA1  
Diplexer EAC-DD1  
Voltage Switch EAC-DV2  
Dish SAN-24MD1  
25  
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Troubleshooting  
Symptom  
Possible Cause and remedies  
TV POWER button  
doesnt turn on TV.  
The remote control has not been properly programmed.  
See Setting up the Remote Controlon page 21.  
The batteries in the remote control or wireless keyboard  
could be weak. Check the batteries and replace them if  
necessary.  
No picture, no sound. Make sure the AC Power Cord is connected.  
Check that the TV/ VIDEO switch is set correctly.  
Make sure the Satellite Receiver is properly connected.  
If you connected using a S-Video or A/ V cables, make  
sure they are properly connected.  
If your TV must be set to a certain channel to view other  
devices to which it is connected, make sure this channel  
is selected.  
Check that the correct video input is selected by  
pressing the TV/ VIDEO button.  
If your TV is not connected using the S-Video or A/ V  
cables, set the CH3-CH4 switch on the back of the  
Satellite Receiver to the opposite channel to which it is  
currently set.  
No sound.  
If you connected the Satellite Receiver using A/ V  
cables, make sure the cables are properly connected.  
Cant change TV  
Make sure you select the TV FUNCTION button.  
channels while using  
UltimateTV service.  
The UltimateTV  
service screens  
disappear after  
pressing the  
Press the TV/ VIDEO button on the remote control until  
the UltimateTV screen appears.  
CHANNEL +/ –  
buttons.  
VCR Control doesnt  
seem to be working  
correctly.  
Check that the IR Blaster is positioned directly in front  
of the infrared sensor area of your cable box and/ or  
VCR.  
Follow the on-line instructions in the Settingslink,  
accessible from the TV Home page of the UltimateTV  
service.  
26  
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Other Information  
Symptom  
Possible Cause and remedies  
The Satellite Receiver  
gets extremely hot.  
Check the placement of the Satellite Receiver. Place the  
Satellite Receiver in a location with adequate  
ventilation. Do not place the Satellite Receiver in a  
cabinet or on a TV. If the heat is excessive, contact your  
Sony dealer.  
The Satellite Receiver  
turns off and on by  
itself.  
This is often caused by static build up. Turn off the  
Satellite Receiver and disconnect the AC Power Cord  
from the power outlet. Then reconnect the AC Power  
Cord to the power outlet and turn on the Satellite  
Receiver. If this does not solve the problem, contact  
your Sony dealer.  
The Satellite Receiver  
will not turn on.  
Make sure the AC Power Cord is securely connected to  
the Satellite Receiver and a power outlet.  
The Satellite Receiver  
will not connect to  
the Internet after  
receiving an upgrade  
from the UltimateTV  
service.  
Turn off the Satellite Receiver and disconnect the AC  
Power Cord from the power outlet. Then reconnect the  
AC Power Cord to the power outlet and turn on the  
Satellite Receiver. You may need to repeat this  
procedure three or four times to solve the problem.  
The Message  
Indicator light is not  
working.  
You can set your Satellite Receiver to check for  
messages automatically. However, if you check for  
messages yourself before the Satellite Receiver is set to  
do so automatically, the Message Indicator may not  
light until the Satellite Receiver checks again. You may  
want to consider setting the Satellite Receiver to check  
for mail when you usually are not connected.  
Remote control or  
keyboard is no longer  
working.  
Replace the batteries.  
Try pressing the SAT FUNCTION button.  
No channels are  
viewable.  
Activate your service by contacting DIRECTV at  
1-800-DIRECTV (347-3288)  
Check the status of your service with UltimateTV at  
1-877-ULTIMATE (858-4628)  
27  
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wasted programming charges due to  
product malfunction. This warranty does  
not cover damage due to improper  
operation or maintenance, connection to  
improper voltage supply, or attempted  
repair by anyone other than a facility  
authorized by SONY to service the Product.  
This warranty does not cover Products sold  
AS IS or WITH ALL FAULTS. This  
warranty is valid only in the United States.  
Proof of purchase in the form of a bill of sale  
or receipted invoice which is evidence that  
the Product is within the Warranty period  
must be presented to obtain warranty  
service.  
Limited Warranty  
Satellite Receiver  
SONY ELECTRONICS INC. (SONY)  
warrants this Product against defects in  
material or workmanship as follows:  
1. Labor: For a period of 90 days from the  
original date of purchase, if the Product  
is determined to be defective, SONY  
will repair or replace the Product at no  
charge. After this 90 day period, you  
must pay for all labor charges.  
2. Parts: For a period of one year from the  
original date of purchase, SONY will  
supply, at no charge, new or rebuilt  
replacements in exchange for defective  
parts. Any replacements will be  
REPAIR OR REPLACEMENT AS  
PROVIDED UNDER THIS  
WARRANTY IS THE EXCLUSIVE  
REMEDY OF THE CONSUMER. SONY  
SHALL NOT BE LIABLE FOR ANY  
INCIDENTAL OR CONSEQUENTIAL  
DAMAGES FOR BREACH OF ANY  
EXPRESS OR IMPLIED WARRANTY  
ON THIS PRODUCT. IN NO EVENT  
SHALL SONY BE LIABLE FOR ANY  
INCIDENTAL OR CONSEQUENTIAL  
DAMAGES WHATSOEVER ARISING  
OUT OF THE USE OR INABILITY TO  
USE THE PRODUCT. UNDER NO  
CIRCUMSTANCES SHALL SONYs  
LIABILITY, IF ANY, EXCEED THE  
PURCHASE PRICE PAID FOR THE  
PRODUCT. EXCEPT TO THE EXTENT  
PROHIBITED BY APPLICABLE LAW,  
ANY IMPLIED WARRANTY OF  
MERCHANTABILITY OR FITNESS  
FOR A PARTICULAR PURPOSE ON  
THIS PRODUCT IS LIMITED IN  
warranted for the longer of the  
remainder of the original warranty  
period or 90 days from the parts  
installation by a SONY authorized  
DIRECTV System installer or facility.  
To obtain warranty service:  
If the Product was installed by a SONY  
authorized DIRECTV System installer,  
contact that installer for instructions.  
If the Product was not installed by a  
SONY authorized DIRECTV System  
installer, you must take the Product or  
deliver the Product in either its original  
packaging or packaging affording an equal  
degree of protection (with freight prepaid),  
to a SONY authorized DIRECTV System  
service facility. To locate the closest such  
facility, please call the telephone number  
listed below.  
DURATION TO THE DURATION OF  
THIS WARRANTY.  
This warranty does not cover customer  
instruction, installation, set up adjustments  
or signal reception problems. This warranty  
does not cover cosmetic damage or damage  
due to acts of God, accident, misuse, abuse,  
negligence, commercial use, or  
modification of, or to any part of the  
Product. This warranty does not cover  
improper installation (if not installed by a  
SONY authorized DIRECTV System  
installer), loss of use of the product, or  
This warranty is invalid if the factory  
applied serial number has been altered or  
removed from the Product. Some states do  
not allow the exclusion or limitation of  
incidental or consequential damages, or  
allow limitations on how long an implied  
warranty lasts, so the above limitations or  
exclusions may not apply to you. In  
28  
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Other Information  
addition, if you enter into a service contract  
with the SONY Partnership within 90 days  
of the date of sale, the limitation on how long  
an implied warranty lasts does not apply to  
you. This warranty gives you specific legal  
rights, and you may have other rights which  
vary from state to state.  
About Sony Customer Support  
Every DIRECTV System manufactured by  
Sony comes with Sonys Express Support at  
no charge to you. In the event of a system  
failure, our Express Support Program can  
have a replacement Satellite Receiver on its  
way to you via overnight Federal Express  
(for calls Monday-Friday until 7:30 pm  
Eastern Time; Saturday delivery depends  
upon zip code). All it takes is a valid credit  
card to cover a security deposit, and Sony  
will pay freight in both directions. Our  
Express Support continues with our 800  
number, staffed by dedicated technical  
representatives who can answer questions on  
dealer locations, system operation,  
For your convenience, SONY ELECTRONICS  
INC. has established telephone numbers for  
frequently asked questions:  
For assistance with installation, contact the  
dealer from whom you purchased your  
Multi-Sat Oval Antenna System.  
For product information or operation, for  
service assistance or for resolution of a  
service problem, call:  
installation, hookup, accessories, and how to  
get the most out of your home entertainment  
system. Sonys ExpressSupportSM program:  
another expression of our commitment to  
excellence in customer service.  
SONY SATELLITE SYSTEM  
INFORMATION CENTER  
1-800-838-SONY (7669)  
For an accessory or part not available from  
your authorized dealer, call:  
1-800-488-SONY (7669)  
Should you have any other problems with your Satellite Receiver, please call one of the  
following numbers:  
For service problems call: 1-877-ULTIMATE (858-4628)  
To begin service call: 1-800-DIRECTV (347-3288)  
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Radio Interference Information  
FCC Regulations and  
Information  
This equipment has been tested and found to  
comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC rules. These limits  
are designed to provide reasonable protection  
against harmful interference in a residential  
installation. This equipment generates, uses and  
can radiate radio frequency energy and, if not  
installed and used in accordance with the  
instructions, may cause harmful interference with  
radio communications. However, there is no  
guarantee that interference will not occur in a  
particular installation. If this equipment does cause  
interference to radio or television reception (which  
you can determine by turning the equipment off  
and on), you are encouraged to try to correct the  
interference by one or more of the following  
measures:  
FCC Registration Information  
Your Satellite Receiver has been registered by the  
Federal Communication Commission (FCC) as not  
being harmful to the telephone network when  
connected directly to the telephone lines. In order  
to fully comply with the Rules of the FCC, the  
following instructions should be read carefully and  
followed completely where applicable:  
FCC has established Rules which permit this  
device to be directly connected to the telephone  
network. Standardized jacks are used for these  
connections. This equipment should not be used on  
party lines or coin phones.  
Change the position of the Satellite Receiver with  
respect to the radio or television equipment that is  
receiving the interference.  
If this device is malfunctioning, it may also be  
causing harm to the telephone network; this device  
should be disconnected until the source of the  
problem can be determined and until the repair has  
been made. If this is not done, the telephone  
company may temporarily disconnect service.  
Move the Satellite Receiver away from the  
equipment that is receiving the interference.  
Plug the Satellite Receiver into a different outlet so  
that the Satellite Receiver and the equipment  
receiving the interference are on different branch  
circuits.  
The telephone company may make changes in its  
technical operations and procedures; if such  
changes affect the compatibility or use of this  
device, the telephone company is required to give  
adequate notice of the changes. You will be advised  
of your right to file a complaint with the FCC.  
Shielded cables and I/ O cords must be used for  
this equipment to comply with the relevant FCC  
regulations. Changes or modifications not  
expressly approved in writing by Sony Electronics,  
Inc., void the users authority to operate this  
equipment.  
If the telephone company requests information on  
what equipment is connected to their lines, inform  
them of:  
If these measures do not eliminate the interference,  
you should consult your Satellite Receiver dealer or  
an experienced radio/ television technician for  
additional suggestions. In addition, you may find  
the following booklet prepared by the FCC helpful:  
How to Identify and Resolve Radio-TV  
Interference Problems.This booklet is available  
from the U.S. Government Printing Office,  
Washington, D.C., 20402  
a. The telephone number to which this unit is  
connected.  
b. The ringer equivalence number.  
c. The USOC jack required.  
d. The FCC Registration Number.  
Items (b) and (d) are indicated on the label. The  
Ringer Equivalence Number (REN) is used to  
determine how many devices can be connected to  
your telephone line. In most areas, the sum of the  
RENs of all devices on any one line should not  
exceed five (5). If too many devices are attached,  
they may not ring properly.  
Stock No. 004-000-00345-4.  
Service Requirements  
In the event of equipment malfunction, all repairs  
should be performed by our Company or an  
authorized agent. It is the responsibility of users  
requiring service to report the need for service to  
our company or to one of our authorized agents.  
For service, call 1-888-772-7669.  
30  
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Contact Sony with your questions and comments  
Printed in the U.S.A.  
Sony Electronics Inc.  
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