USB 598 Modem with
User Guide (Mac)
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Preface
Limitation of
Liability
The information in this manual is subject to change without
notice and does not represent a commitment on the part of
Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES
SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL,
CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES
INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR
REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY
SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS
AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra
Wireless and/or its affiliates aggregate liability arising under or
in connection with the Sierra Wireless product, regardless of
the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the
Sierra Wireless product.
Patents
Portions of this product may be covered by some or all of the
following US patents:
5,515,013
5,890,057
6,339,405
6,643,501
6,847,830
6,985,757
7,200,512
D559,256
5,629,960
5,929,815
6,359,591
6,653,979
6,876,697
5,845,216
6,169,884
6,400,336
6,697,030
6,879,585
5,847,553
6,191,741
6,516,204
6,785,830
6,886,049
7,106,569
D442,170
5,878,234
6,199,168
6,561,851
6,845,249
6,968,171
7,145,267
D459,303
7,023,878, 7,053,843
7,287,162
D560,911
and other patents pending.
7,295,171
This product includes technology licensed from
®
QUALCOMM 3G.
Manufactured or sold by Sierra Wireless Inc. or its Licensees
under one or more patents licensed from InterDigital Group.
Copyright
©2009 Sierra Wireless. All rights reserved.
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USB 598 modem - User Guide
Trademarks
AirCard and “Heart of the Wireless Machine” are registered
trademarks of Sierra Wireless. Watcher is a trademark of Sierra
Wireless, registered in the European Community.
Sierra Wireless, the Sierra Wireless logo, TRU‐Install,
TRU‐Locate, and the red wave design are trademarks of Sierra
Wireless.
Mac OS is a trademark of Apple Inc., registered in the U.S. and
other countries.
®
QUALCOMM is a registered trademark of QUALCOMM
Incorporated. gpsOne is a trademark of QUALCOMM
Incorporated.
®
InstallShield is a registered trademark of Macrovision Corpo‐
ration in the United States of America and/or other countries.
Other trademarks are the property of the respective owners.
Contact
Information
Sales Desk:
Phone: 1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada
V6V 3A4
Fax: 1-604-231-1109
Additional
information and
updates
For up‐to‐date product descriptions, documentation, appli‐
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Table of Contents
Introducing the USB 598 modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
TRU-Locate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
System components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
The USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
The USB 598 software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Removing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using a microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Inserting the microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Removing the microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
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USB 598 modem - User Guide
Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Activating on a Mac computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Activation Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Watcher window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connection states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Activating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Updating User Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Carrier name only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connecting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Call Dormant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Device is Locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Device is powered OFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Watcher menu options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Ending a connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Displaying the SMS window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Deleting SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
GPS (Location-based services) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Displaying GPS information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Viewing a map of your location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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Contents
Initial lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Warning regarding the lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
When the modem is locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Locking the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Unlocking the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Troubleshooting GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
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USB 598 modem - User Guide
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1
1: Introducing the USB 598 modem
• Welcome
Note: This document applies to you, only if your wireless device is the
USB 598 modem from Sierra Wireless.
Welcome
The Sierra Wireless USB 598 modem is a dual‐band wireless
frequency band. The modem enhances the functionality of
your mobile computing device by adding 2‐way messaging
and high‐speed mobile data in extended areas, compared to
wireless local area networks.
This modem allows you to do the following (subject to feature
availability), without using a wireline phone or network:
•
•
•
•
•
•
Use location‐based services
Conduct video‐conferencing
Access streaming, real‐time media
Play games online
Note: You can view this guide online or print it to keep on hand. If
you're viewing it online, simply click a topic in the Table of Contents, or
a page number in the Index, or any page reference or section
reference. (Most text that is blue is a clickable link.) The PDF
automatically displays the appropriate page.
Feature summary
The USB modem is designed to provide a wide range of
tation of these features depends on the particular service
provider and account features you have chosen.
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USB 598 modem - User Guide
Some features described in this manual may not be supported
by your service provider or may not be available with your
network account. For details of the services and accounts
available, contact your service provider.
Wireless modem
Once the modem is installed and configured, you can use it to
start Watcher and allow it to authenticate your account on the
network, then launch your Internet browser —you’re online!
TRU-Install
TRU‐Install™ is a Sierra Wireless feature that installs the
necessary software and drivers the first time you insert the
modem into your computer. An installation CD is not
required.
TRU-Locate
With TRU‐Locate™, you can use location‐based services (GPS)
to query, for example, the network for information on points of
interest (POI) that are near your current location, or display
driving instructions.
Note: TRU-Locate is subject to feature availability.
Your modem requires an unobstructed view of GPS satellites
(in the sky), and, like any other GPS device, might not perform
well within forested areas or near tall buildings.
Depending on your account, you may be charged for each
position fix or after you have performed a certain number of
fixes. For details, contact your service provider.
Depending on the mechanism that the network and your
modem use to obtain location information, GPS may not be
supported:
•
•
•
If youʹre roaming
If you do not have network coverage
Due to other reasons.
If you’re having problems using GPS, contact your service
provider.
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CDMA 3G services
The modem operates over a type of wireless network called
CDMA (Code Division Multiple Access).
CDMA 3G technology provides a variety of connectivity
features, depending on your service provider and account:
•
•
•
1.8 Mbps (uplink to the network). Average data rates are
300‐400 Kbps (uplink to the network). Actual speed
depends on the network conditions.
400‐700 Kbps (downlink from the network) and
40‐80 Kbps (uplink to the network). Actual speed depends
on the network conditions.
1X supports Internet connections with data rates up to
tions.
Once the connection is established, you can open your browser
and connect to any web site that is accessible through the
Internet, or access other Internet services (such as e‐mail).
The connection is “active” when data transmission is
occurring. If data transmission stops for a period of time
(determined by the network), the connection becomes
dormant.
•
•
QNC (Quick Net Connect) provides a simplified way to
dial into an Internet connection (using circuit switched
service is not available.
•
SMS (Short Message Service) allows you to send and
receive short text messages using the modem.
Additional features of the modem
provides additional software features:
•
PIN security code to protect your modem and account
from unauthorized use.
•
A wizard to assist with activating your CDMA account.
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USB 598 modem - User Guide
The modem has a microSD™ slot that can be used, with a
microSD card (sold separately), for file transfer or storage. For
Package contents
Your package contains the following items:
•
•
•
•
USB 598 modem
Quick Start Guide
USB extension cable
Laptop clip
Note: To meet FCC (regulatory) requirements, use only the supplied
USB extension cable and laptop clip; other cables and laptop clips
should not be used.
To install the modem drivers and software, you do not need an
installation CD. Your modem uses the Sierra Wireless
TRU‐Install feature. The drivers and software are installed
when you insert the modem into your computer and go
through the software installation; an installation CD is not
required.
System components
Your modem is just one part of a system designed to provide
you with a wide range of communication features. Every
component of the system is needed to enable these capabilities.
Your host computing device
Your notebook or desktop computer hosts the modem
hardware and runs the communication software: your web
browser or e‐mail application, and Watcher—the enabling
software for the modem.
You may also have other software on your computer that can
be used wirelessly with the modem, such as: file transfer appli‐
Private Network) client, client software for a corporate server
application.
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The USB modem
The modem provides your computer with a connection to the
CDMA wireless network.
The modem fits into a USB slot available on most notebook
and desktop computers.
frequency bands. As a dual‐band product, the modem
coverage area.
The modem drivers and enabling
software
The modem drivers and enabling software (Watcher) monitor
and manage your wireless connections.
Your modem uses the Sierra Wireless TRU‐Install feature—the
drivers and software are installed when you insert the modem
into your computer.
The device driver software enables the modem to work with
your computer’s operating system.
Using the Watcher software, you can manage the modem and
monitor your connections.
CDMA service provider account
to these networks are called service providers. To use the
modem, you must have an account with a CDMA service
provider.
Note: You can use the Lock
Modem feature to prevent others
from using your account, should
your modem be stolen.
Each service provider has its own pricing options. There may
be flat rate accounts, which provide you a maximum number
of minutes of network usage for a fixed monthly fee. There
may be accounts for which you are charged for network usage
by the minute or by the amount of data transmitted.
Your account may include a variety of other services such as
SMS messaging or location‐based services.
Each modem has been provisioned at the factory for use with a
particular service provider. This sets the modem to use
particular radio channels and enables services specific for that
provider.
The process of setting up your account is called activation.
Activation involves action by the service provider and configu‐
ration of the modem.
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USB 598 modem - User Guide
The procedure to configure (activate) your modem is covered
The CDMA wireless network
Note: More information about
CDMA networks is available on
the CDMA Development Group
This is the worldwide infrastructure providing the radio
coverage that allows you to stay connected. Made up of radio
towers and a variety of network switches, routers, and servers,
the network is an interconnection of many service providers.
Note: Most service providers
have coverage maps on their
web sites.
supported by the modem throughout North America and
parts of Latin America, Asia, and New Zealand. However,
each service provider operates a network that covers a limited
geographical area within the overall CDMA coverage area.
Note: The fee for service is
usually higher when you are
roaming (connecting to a
network other than the one
belonging to your service
provider).
service providers, so that they can offer service outside of the
coverage area of their own networks. For example, assuming
you live in Vancouver (Canada), and travel frequently to
Seattle (United States), you can obtain an account with a
Vancouver service provider that has a roaming agreement with
a service provider in Seattle. You would then have local service
in Vancouver, and roaming service in Seattle.
Care and maintenance of your
modem
As with any electronic device, the modem must be handled
with care to ensure reliable operation. Follow these guidelines
in using and storing the modem:
•
The modem should fit easily into your USB slot. Forcing
the modem into a slot may damage connector pins.
•
When inserting or removing the modem, always grip it by
the sides rather than the end.
•
•
Protect the modem from liquids, dust, and excessive heat.
When not installed in your computer, store the modem in
a safe place.
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2
2: Getting Started
Before you can begin using the modem, you must:
1. Insert the modem, to install the enabling software and
drivers.
2. Activate an account and configure the modem to use your
account (unless the modem has been pre‐activated).
This section provides an overview of this process.
The USB 598 software
The modem comes with the following software:
•
•
Watcher application that you use to manage the modem
and monitor your connections on your computer
The driver software that provides the interface between
the modem and your Mac operating system
Detailed instructions for installing the modem and its software
Account activation and
configuration
To use the modem, you must have an account with a CDMA
service provider. The process of setting up an account is called
activation.
If you purchased the modem directly from a service provider,
you may already have an account; your modem may be pre‐
activated.
Otherwise, run the Watcher software and the Activation
Assistant, which guides you through the activation and config‐
uration process. (Depending on your configuration, the
software and the activation procedure may start automati‐
cally.)
Configuring the modem involves setting the phone number
assigned by your service provider and may involve entering
other network parameters and settings such as a user name
and password to access services.
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USB 598 modem - User Guide
Your service provider may need to know:
•
The billing information to use to collect payment for your
network usage.
•
Equipment Identifier) assigned to your modem during the
manufacturing process. (The ESN or MEID is printed on a
label on the modem and can be displayed in the software.)
This number is used to help authenticate your account
when you connect for service.
You require from your service provider:
•
An activation code that gives you access to configure the
account.
•
•
A phone number for your modem.
Additional information specific to your service provider
such as:
· A user ID (username) and password to authenticate your
network connection.
· A SID (System IDentifier) that identifies your home
network area and is used together with your phone
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3
3: Installation
This chapter guides you through the steps necessary to install
the modem on a notebook or desktop computer.
The basic steps are:
1. Insert the modem into the USB slot to install the modem
drivers and software.
2. If the modem has not been pre‐activated, activate the
Before you begin the installation process, ensure your
computer meets the requirements described below.
System requirements
The modem is supported on notebook and desktop computers
running:
•
Mac OS X version 10.4.11 or newer
To install the modem, you require one USB slot.
The modem is supported on these Mac computers running
Mac OS X version 10.4.11 or newer:
•
•
•
•
•
•
MacBook™
MacBook Air™
MacBook Pro
®
PowerBook G4
®
Power Mac G5
desktop iMac
To check your version of Mac OS X, from the Apple menu (
choose About This Mac. If your version is earlier than 10.4.11,
then you must upgrade to version 10.4.11 or newer. Use the
Software Update feature (in System Preferences), or contact an
Apple reseller or an Apple retail store, or visit
)
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USB 598 modem - User Guide
Installing the modem and
software
To install Watcher and the modem drivers:
®
®
1. If your computer has an AirPort , AirPort Extreme ,
®
AirPort Express , or Bluetooth adapter, turn it off. (For
instructions, see the user guide of your computer).
2. Remove the protective cap from the USB connector of the
modem.
Note: Do not forcefully insert the
modem. This may damage the
connector pins.
3. Gently insert the modem into the USB slot. Alternatively:
· You can attach the USB extension cable (included in your
package) to your computer’s USB slot, connect the
modem and laptop clip to the USB extension cable, and
then attach the laptop clip to the top of your laptop’s
Note: If your computer’s USB slot is vertical, use the supplied USB
extension cable and laptop clip.
Do not insert the modem or the USB extension cable into a USB hub
or, if your keyboard is separate from your laptop, a USB slot on your
keyboard.
Warning: If the orientation of your computer’s USB slot or the
thickness of your computer are such that pressure is applied to the
modem’s end or side (as shown by the red circle in the drawing
below), you may damage the modem or your computer. In such
cases, do not insert the modem directly into your computer’s USB
slot; use the supplied USB extension cable and the supplied laptop
4. In the window that appears, double‐click Watcher
Installer.mpkg.
5. In the “Welcome to the Sierra Wireless Watcher Installer”
window, click Continue.
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6. Read the agreement displayed in the “Software License
Agreement” window, and click Continue.
7. Click Agree to accept the agreement and to continue with
the software installation.
8. If the “Select a Destination” window is displayed, select a
destination volume to install the software, and click
Continue.
9. In the “Standard Install on ...” window, click Install.
10. If a window appears, prompting you to enter your
password, enter your Mac password, and then click OK.
11. In the window with the message that you will have to
restart your computer, click Continue Installation.
12. In the “Installation completed successfully” window, click
Restart.
13. After your computer restarts, configure the modem to use
your account (if it was not pre‐activated), as described in
Removing the modem
To remove the modem:
1. End your network connection (in Watcher, click
Disconnect).
2. Close Watcher if it is open.
3. If a microSD card is inserted into the modem, ensure
youʹve completed any file transfers, and then eject the
drive.
4. Pull the modem out of the slot by gripping both sides of
the modem and pulling the modem straight out.
Using the USB extension cable
and laptop clip
Optionally, you can use the provided USB extension cable and
laptop clip. The laptop clip fits on top of your laptop screen
and holds your modem. This allows you to use your modem in
crowded spaces.
Note: To meet FCC (regulatory) requirements, use only the supplied
USB extension cable and laptop clip; other cables and laptop clips
should not be used.
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To connect the USB extension cable and laptop clip:
1. Remove the protective cap from the USB connector of the
modem.
2. Slide the modem into the laptop clip.
3. Connect the USB extension cable to the modem.
Modem
Laptop clip
USB extension cable
4. Insert the other end of the USB extension cable into the
USB slot of your computer.
When the modem and the cable are properly connected,
the
LED indicator is lit (blue, or blinking amber).
5. Place the laptop clip, with the modem in it, on top of your
laptop screen, as shown in the photo below.
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Using a microSD card
Your computer recognizes the microSD card as a removable
storage device.
The modem supports microSD cards up to 32 GB capacity.
Note: Using microSD cards larger than 32 GB can cause data loss
and damage your modem.
Inserting the microSD card
To insert the microSD card:
1. Gently flip open the tab (labelled “microSD”) on the side
of the modem (1), as shown in the photo below.
1
2
2. Hold the modem with the LEDs facing up.
3. Gently insert the microSD card (label facing up—see the
above photo) into the slot on the side of the modem (2)
until the microSD card clicks into place.
If your microSD card has not been formatted, or is in a for‐
mat that your computer does not recognize, you may be
prompted to format the microSD card.
Note: The formatting procedure erases all the data on the microSD
card, after which the files CANNOT be retrieved. To prevent the loss
of important data, please check the contents before you format the
microSD card.
Removing the microSD card
To remove the microSD card:
1. Ensure youʹve completed any file transfers.
2. Eject the drive.
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3. Using your fingernail or a thin blunt
object, gently press the microSD card in
and then release; it should partially pop
out of its slot, as shown in the photo.
4. Remove the microSD card and store it in
a safe place.
5. Close the tab over the microSD slot of the modem.
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4
4: Activation
Account configuration
procedures
The final step to making the modem operational is configuring
activation configures your modem with the required account
parameters (phone number, username, password, and so on).
If you purchased a pre‐activated modem, this step is not
necessary. Once the application software and drivers are
installed, the modem is ready for use. Proceed to “Watcher
Otherwise, you must either allow Watcher to complete the
activation process or use the Activation Assistant to activate
and configure your account.
Activating on a Mac computer
After your computer has restarted:
1. Run Watcher: in Finder™, choose Go > Applications >
Sierra Wireless Watcher, and then double‐click Watcher.
Watcher should start.
2. If the New Port Detected window appears, click Continue.
3. If a window appears, prompting you to enter your
password, enter your Mac password, and then click OK.
Watcher displays a status message or an “Alert” window.
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4. Use the following table to determine your next actions.
Table 4-1: Text/window displayed, and your next
action
Text/window
displayed
Description/next action
“Device is Locked”
Your device is preactivated. Unlock the device:
1. If the “Please enter the 4 digit PIN” field is
not displayed: from the Extras item on the
Watcher menu, choose Unlock ... Device.
2. In the “Please enter the 4 digit PIN” field,
enter the lock code (PIN), and click OK.
If you can’t recall your lock code, try using the
last four digits of your device’s phone number
(you can view it by choosing About Watcher
from the Watcher menu), or try 0000. If none of
these work, contact your service provider.
Once your device is unlocked, you are ready to
connect to the network. Proceed to “Watcher
“Alert” window
(“Watcher is
attempting to
activate the
modem ...”)
Your device is not activated.
1. Wait until the process is completed.
If the activation is successful, Watcher dis-
plays the name of the carrier, after which
you are ready to connect to the network.
2. If Watcher displays “Not activated”, use the
“Alert” window (“This Your device is not activated.
device is not
activated ...”)
1. In the Alert window, click Yes.
2. If an Alert window (“Watcher is attempting
to activate the modem ...”) is displayed,
see the above row.
If the Activation Assistant window is dis-
“Not activated” /
Your device is not activated. Use the Activation
Only the name of
your carrier
Your device is preactivated. You are ready to
connect to the network. Proceed to “Watcher
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Activation Assistant
If your device is not activated, use the Activation Assistant:
1. From the Extras item on the Watcher menu, choose
Activation.
The Activation Assistant window is displayed.
2. Phone your service provider. Inform them that you are
activating a Sierra Wireless wireless device.
3. Follow the instructions of your service provider to activate
your device. Write down this information that your service
provider gives you (depending on your service provider,
some of the following items may not apply):
Activation code (MSL): ____________________________
USB 598 phone number (MDN):
_____________________________
MIN / IMSI_S (if not the same value as your MDN [above]):
_____________________________
MSID: _____________________________________________
4. To complete the activation process, enter the information
(that you wrote down) into the fields on the screen, and
click Activate.
5. Go through the rest of the Activation Assistant.
After your service provider sets up your account on the
network, your device is activated.
6. If a window appears, prompting you to enter your
password, enter your Mac password, then click OK.
7. If the New Port Configuration window appears, click
Continue to automatically configure your computer to use
your device.
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5
5: Watcher Basics
• Security
• Warranty
Watcher is the application that allows you to manage and
monitor the connection between the modem and the CDMA
network. You use Watcher to:
•
speed data availability, and other network connection
parameters
•
•
•
Initiate and end data calls
Receive and send SMS messages
ability)
•
View call statistics
Starting and closing Watcher
To start Watcher:
1. Ensure the modem is inserted into your computer.
2. In Finder, choose Go > Applications > Sierra Wireless Watcher
> Watcher.
To close Watcher:
1. From the Watcher menu, choose Quit Watcher.
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Watcher window
The window has three areas that display messages and icons:
the connection status area, call status area, and indicator area.
Connection
status area
Call status
area
Establish/
cancel a
connection
Indicator
area
Figure 5-1: Watcher window
The Watcher window may display, depending on the coverage
and connection state, some of the following icons and text:
Table 5-1: Watcher icons and text
Icon/text
Meaning
CDMA network signal strength, indicated by the
number of bars.
You are outside the CDMA network coverage area.
You have 1X coverage.
You have 1xEV-DO Rev. 0 coverage.
You have 1xEV-DO Rev. A coverage.
You are roaming.
Your coverage area and account charges depend upon
your service provider and the type of account you
have.
There may be surcharges for roaming service.
If there is no roaming agreement between your service
provider and the local carrier, you may be unable to
establish data connections and use other features.
You are within the local coverage area of your service
provider (not roaming).
Rx
Tx
Amount of data received from the network.
Amount of data transmitted to the network.
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Connection states
The Watcher window can display various connection and
interaction states, including:
•
•
•
•
•
•
•
•
•
•
No device detected / Searching
Watcher did not detect the modem. The Connect button is
unavailable.
1. Insert the modem. If it is already inserted, remove and
reinsert it; wait a few moments.
reinstall Watcher.
Not activated / <Carrier name>
If Watcher intermittently displays “Not activated” and then the
carrier name, you must activate your modem before you can
Activating
Your modem is being activated.
If this message is displayed for several minutes and no
Watcher‐related “Alert” windows are displayed, close and
restart Watcher.
Updating User Profile
Watcher is performing account setup for you by making a
connection to the CDMA network and using a secure Internet
connection to download account parameters to your modem.
Carrier name only
When only the carrier name is displayed (Watcher doesn’t
intermittently display “Not activated” and then the carrier
name), Watcher is ready to make a connection to the network.
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The Connect button is available; the signal strength icon
(
(
), coverage indicator (
) are visible.
), and the roaming icon
To connect to the network, click the Connect button.
Connecting
Watcher is establishing a connection to the network.
Connected
The connection is established. In addition to the signal strength
icon (
), coverage indicator (
), and roaming icon
(
), the amount of time you’ve been connected and the
amount of data received (Rx) and transmitted (Tx) are also
To end the connection, click Disconnect.
Call Dormant
You are connected to the network, but there is currently no
traffic.
Device is Locked
The modem is locked, so that others cannot use the modem
and your account. To use most of the features, you must
Device is powered OFF
The modem is powered off. For more information, see
Determining the type of coverage
An icon in Watcher (
) indicates the type of coverage you
have (for example, 1X [synonym of 1xRTT] or 1xEV‐DO). See
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Watcher menu options
The following table describes some of the menu options
available from the Watcher menu (most of them are available
under the Extras item).
Table 5-2: Watcher menu options
Menu item
Description
About Watcher
View information about the modem, including:
•
•
•
•
•
•
Phone number
ESN
Version of the Watcher software
Firmware version of the modem
Hardware version of the modem
PRL version
Turn ... Device
Off
Power off your modem.
Turn LED On/Off Enable or disable the modem’s LED lights
(subject to feature availability).
For a description of the LED operation, see
Lock ... Device / Lock your modem so that others cannot use it to
Unlock ... Device access your account; unlock your modem so
that you can use it.
GPS
SMS
Use Short Messaging Service (page 32).
Open Network
Preferences
View, configure, and use the data and VPN
connections available on your computer (for
example, WWAN).
Activation
Activate your modem.
Data
Provisioning
Provision your modem (subject to feature
availability).
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Connecting to the network
To connect to the network:
1. In the Watcher window, click Connect.
Once you’re connected to the network, Watcher displays
“Connected,” the amount of time you’ve been connected, and
the amount of data received (Rx) and transmitted (Tx).
Viewing the amount of data transferred
Once you’re connected to the network, Watcher shows the
amount of data received (Rx) and transmitted (Tx).
Note: The information is not intended for billing purposes.
Once you end the connection, all numbers reset to zero.
Ending a connection
To end your network connection:
1. In the Watcher window, click Disconnect.
Using SMS
SMS (Short Messaging Service) allows you to send and receive
short messages (usually not more than 160 characters) through
the network.
Note: Subject to feature availability; check with your service provider
to determine if you have access to this service.
To send/receive SMS messages, you must have 1X service
SMS messages sent to you are stored on the network when you
are out of coverage. Once you have service, the messages are
transferred to your computer.
Determining whether you have new SMS
messages
When you have new SMS messages, a number is displayed
next to the Watcher icon
in the Dock. The number
indicates how many new (unread) SMS messages you have.
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Displaying the SMS window
To display the SMS window:
1. From the Extras menu on the Watcher menu, choose SMS.
Creating and sending an SMS message
To create and send an SMS message:
1. Ensure you have 1X service.
2. Display the SMS window (see above).
3. Click Send SMS.
4. In the To: field, enter the recipientʹs phone number.
— or—
In the To: field, enter the first or last name of a person who
is in Address Book.
— or—
Click the To: button, and then select a recipient from
Address Book.
5. In the Message: field, type your message. The maximum
length of an SMS message is usually about 160 characters.
6. Click Send.
Replying to or forwarding an SMS
message
To reply to or forward an SMS message:
1. Ensure you have 1X service.
3. Select the message you want to reply to.
4. Click Reply SMS.
5. If youʹre forwarding this message:
a. In the To: field, enter the recipientʹs phone number.
— or—
In the To: field, enter the first or last name of a person
who is in Address Book.
— or—
Click the To: button, and then select a recipient from
Address Book.
6. In the Message: field, type your message.
7. Click Send.
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Deleting SMS messages
1. Display the SMS window.
2. Select the message(s) you want to delete.
3. Click Delete SMS.
GPS (Location-based services)
For an overview of GPS (Location based services), see
If you’re having problems using GPS, see “Troubleshooting
contact your service provider.
Displaying GPS information
To display GPS information:
1. From the Extras item on the Watcher menu, choose GPS.
If the information is retrieved successfully, the Latitude,
Longitude, and Altitude (relative to mean sea level) are
displayed in the bottom of the Watcher window.
Viewing a map of your location
To view a map of your current location:
1. Ensure you have a data connection to the Internet (for
example, via your modem, or an AirPort™ or network
adapter).
2. Display GPS information (see above).
3. In Watcher, click Map it.
Watcher opens your computer’s default Internet browser and
uses it to display the results. In some mapping and search
services, you can right‐click your location to get additional
information—for example, driving instructions.
Displaying your phone number
and ESN
To view your phone number (“Directory Number”) and ESN:
1. From the Watcher menu, select About Watcher.
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Security
When it is disconnected, you can lock your modem so that
others cannot use the modem and your account. A four‐digit
lock code is needed to unlock the modem.
Initial lock code
The initial lock code value is determined by your service
provider.
For service provider configurations that do not require account
activation, a default lock code is set at the factory to a value
determined by the service provider. For assistance, contact
your service provider.
Configurations that use the Activation Assistant or automated
activation set the initial lock code to the last four digits of your
account phone number whenever a new phone number is
activated.
Note: The security lock code is reset to the last four digits of the
phone number whenever an account is activated.
Warning regarding the lock code
If you lock the modem and forget the lock code, you will not
be able to use the modem until you receive assistance from
your service provider.
When the modem is locked
When the modem is locked, you can:
•
When the modem is locked, you cannot:
•
•
•
•
Make data connections (the Connect button is unavailable).
Power off the modem.
Use GPS or SMS.
Run the Activation Assistant.
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Locking the modem
Note: If you forget the lock code, you will not be able to use the
modem until you receive assistance from your service provider.
To lock the modem:
1. End any active connection. (You can lock the modem only
2. From the Extras item on the Watcher menu, choose Lock ...
Device.
3. In the Watcher window, enter the lock code (PIN), and
click Ok.
When the modem is locked, Watcher displays “Device is
Locked.” The Connect button is unavailable.
Unlocking the modem
When the modem is locked, Watcher displays “Device is
Locked.”
To unlock the modem:
1. From the Extras item on the Watcher menu, choose Unlock
... Device.
2. In the Watcher window, enter the lock code (PIN), and
click Ok.
If you can’t recall your lock code, try using the last four
digits of your modem’s phone number. If this doesn’t work,
call your service provider.
When the modem is unlocked, Watcher no longer displays
“Device is Locked.”
Powering the modem off
If you are using your modem in an aircraft, hospital, or other
environment where the modem may cause interference, you
can power the modem off (without removing it from your USB
slot), and still use other functions of your computer.
This also allows you to conserve your notebook computer’s
battery.
To power the modem off:
2. Close any active data connection (in Watcher, click
Disconnect).
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3. From the Extras item on the Watcher menu, select Turn ...
Device Off.
When the modem is powered off, Watcher displays “Device is
powered OFF;” most of the Watcher and modem features are
not available.
To power the modem on:
1. From the Extras item on the Watcher menu, select Turn ...
Device On.
Warranty
To view the Sierra Wireless warranty (PDF), in Finder navigate
to Applications > Sierra Wireless Watcher > Docs.
Troubleshooting
•
Consult the Sierra Wireless web site at
www.sierrawireless.com, where you will find an extensive
knowledge base that can be searched to address most
problems.
•
Contact your service provider.
Troubleshooting GPS
If GPS doesnʹt seem to be working:
•
•
Try GPS when youʹre not roaming.
Ensure you have a clear view of the sky; if youʹre in a
forested area, or near tall buildings, move to another
location.
•
•
Confirm with your service provider that your account
includes GPS support.
Contact your service provider.
Uninstalling the Watcher
software
Note: As part of the software removal process you will be prompted to
restart your computer; save any open documents.
To remove the Watcher software from your computer:
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3. In Finder, choose Go > Applications > Sierra Wireless Watcher,
and then double‐click SierraUninstaller.
4. Click Proceed.
5. If a window appears, prompting you to enter your
password, enter your Mac password, and then click OK.
6. Click Restart Now.
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6
6: Technical Specifications
technical product data for the modem.
LED operation
Table 6-1: LED operation
LED State
Indicates
Off
The modem has no power, or the LED has been
turned off through the software.
Check whether any of the following apply:
•
•
•
You have powered off the modem.
You have selected Turn LED Off.
The modem is not completely inserted into the
USB slot.
•
The computer is in sleep mode, which powers
down the modem.
Blue, not
The modem has power and is working properly.
blinking
Blue,
blinking
remove the modem.
Amber,
blinking
The modem is searching for service.
If this LED state persists:
•
Ensure the modem is properly connected to your
computer.
•
If you are inside a building or near a structure
that may be blocking the signal, change the
position or location of your computer.
•
•
Ensure you are within the CDMA network
coverage area. For coverage information,
contact your service provider.
Check with your service provider—a network or
account problem may be preventing the wireless
device from obtaining service.
blinking and reinsert it.
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Table 6-1: LED operation (continued)
LED State
Indicates
Off
No service is available.
Amber,
blinking
1X coverage is detected. Ready to connect to the
network (click Connect).
blinking
send or receive data.
Blue,
blinking
1x-EVDO coverage (Rev. 0 or Rev. A) is detected.
Ready to connect to the network (click Connect).
Blue, not
blinking
and can send or receive data.
Radio frequency and electrical
specifications
Table 6-2: Radio frequency and electrical
specifications
Approvals
Compliant with:
IS-878, IS-890, CDMA Development Group
FCC (ID: N7NU598)
Industry Canada (ID: 2417C-U598)
Voltage
Current
+5.0 Vdc from USB slot
Maximum: 600 mA (from USB port)
Typical data call current (talk mode):
300 mA (1X)
390 mA (1xEV-DO)
55 mA (1xEV-DO/IS2000 hybrid
mode)
Standby:
Transmitter 250 mW (+24 dBm) average
power
Transmit
Receive
PCS:
1850 to 1909.95 MHz
Cellular: 824.04 to 848.97 MHz
PCS: 1930 to 1989.95 MHz
Cellular: 869.04 to 893.97 MHz
GPS:
1575.42 MHz
Channel
spacing
1.25 MHz
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Table 6-2: Radio frequency and electrical
specifications (continued)
Frequency
stability
±150 Hz
Environmental specifications
Table 6-3: Environmental specifications
Operating
-20 to +55°C
temperature
Storage
-40 to +85°C
temperature
Humidity
Vibration
95%, non-condensing
Random vibration, 10 to 1000 Hz, nominal 6G
RMS in each of 3 mutually perpendicular axes.
Test duration of 60 minutes for each axis, for a
total test time of 3 hours (non-operating).
Drop
1 m on concrete on each of 6 faces, 2 times
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7
7: Regulatory Information
Important safety/compliance
information
Note: This USB modem is approved for use in normal-size laptop
computers only (typically with 12" or larger display screens). To
comply with FCC RF exposure requirements, this modem should not
be used in configurations that cannot maintain at least 12 mm (~0.5")
from users and bystanders. For example, this modem should not be
used in certain laptop and tablet computers and configurations where
the USB connectors are unable to provide or ensure the necessary
separation is available between the modem and its users to satisfy
compliance.
The design of the USB 598 modem complies with U.S. Federal
(IC) guidelines respecting safety levels of radio frequency (RF)
exposure for portable devices, which in turn are consistent
with the following safety standards previously set by
Canadian, U.S. and international standards bodies:
•
•
•
•
ANSI / IEEE C95.1‐1999, IEEE Standard for Safety Levels with
Respect to Human Exposure to Radio Frequency Electromag‐
netic Fields, 3kHz to 300 GHz
National Council on Radiation Protection and Measure‐
ments (NCRP) Report 86, ‐1986, Biological Effects and
Exposure Criteria for Radio Frequency Electromagnetic Fields
Health Canada, Safety Code 6, 1999, Limits of Human
Exposure to Radio frequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz
International Commission on Non‐Ionising Radiation
Protection (ICNIRP) 1998, Guidelines for limiting exposure to
time‐varying electric, magnetic, and electromagnetic fields (up
to 300 GHz)
FCC ID: N7NU598.
CAUTION: The USB 598 modem must be 1.2 cm or more from
users during operation, to satisfy FCC RF exposure require‐
ments. The USB 598 modem has been tested for compliance
with FCC / IC RF exposure limits in the laptop computer(s)
configurations with horizontal and vertical USB slots and can
be used in laptop computers with substantially similar
physical dimensions, construction, and electrical and RF
characteristics. This USB modem must not be used with any
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other antenna or transmitter that has not been approved to
operate in conjunction with this modem. Note: This USB
modem must not be used in any unapproved configurations.
For details, contact Sierra Wireless.
WARNING: If the orientation of your computer’s USB slot or the
thickness of your computer are such that pressure is applied to
the modem’s end or side, you may damage the modem or your
computer. In such cases, do not insert the modem directly into
your computer’s USB slot; use the supplied laptop clip and
USB extension cable instead.
WARNING (EMI) - United States FCC Information ‐ This equipment
has been tested and found to comply with the limits for a
Class B computing device peripheral, pursuant to Part 15, 22,
reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that inter‐
ference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
•
•
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician
for help.
is subject to the condition that this device does not cause
harmful interference.
CAUTION: Any changes or modifications not expressly
approved by Sierra Wireless could void the user’s authority to
operate the equipment.
WARNING (EMI) - Canada ‐ This digital apparatus does not
exceed the Class B limits for radio noise emissions from digital
apparatus as set out in the interference causing equipment
standard entitled ʺDigital Apparatusʺ, ICES‐003 of the
Department of Communications.
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Cet appareil numérique respecte les limites de bruits radioélec‐
triques applicables aux appareils numériques de Classe B
prescrites dans la norme sur le matériel brouilleur: ʺAppareils
Numériquesʺ, NMB‐003 édictée par le ministre des Communi‐
cations.
If you have purchased this product under a United States
Government contract, it shall be subject to restrictions as set
forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions
Regulations (DFARs) Section 252.227‐7013 for Department of
Defense contracts, and as set forth in Federal Acquisitions
Regulations (FARs) Section 52.227‐19 for civilian agency
contracts or any successor regulations. If further government
regulations apply, it is your responsibility to ensure
compliance with such regulations.
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A
Appendix A: Glossary
1X
One Times Radio Transmission Technology (the ʺone timesʺ
refers to the frequency spectrum). Supports Internet
depends on the network conditions. Compare to 1x‐EVDO.
1x-EVDO
tions.
Rev. A supports Internet connections with data rates up to
to the network).
Rev. 0 supports Internet connections with data rates up to
to the network).
Average data rates are: for Rev. A: 450–800 Kbps (downlink
from the network) and 300–400 Kbps (uplink to the network);
for Rev. 0: 400‐700 Kbps (downlink from the network) and
40‐80 Kbps (uplink to the network).
Actual speed depends on the network conditions. Compare to
1X.
bps
bits per second—The actual data speed over the transmission
medium.
CDMA
Code Division Multiple Access—A wideband spread spectrum
technique used in digital cellular, personal communications
services, and other wireless networks. Wide channels
sions, thus allowing many active users to share the same
channel. Each user is assigned a unique digital code, which
differentiates the individual conversations on the same
channel.
CDMA 1X
dormant
cellular communications.
open while the underlying physical link (the radio channel) is
released. When traffic is to resume, a radio channel is
re‐acquired and the original PPP session resumes.
ESN
Electronic Serial Number—The unique first‐generation serial
number assigned to the modem for cellular network use.
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USB 598 modem - User Guide
FCC
Federal Communications Commission—The U.S. federal
agency that is responsible for interstate and foreign communi‐
cations. The FCC regulates commercial and private radio
spectrum management, sets rates for communications services,
determines standards for equipment, and controls broadcast
firmware
Software stored in ROM or EEPROM; essential programs that
remain even when the system is turned off. Firmware is easier
to change than hardware but more permanent than software
stored on disk.
GPS
host
Global Positioning System—A system that uses a series of 24
geosynchronous satellites to provide navigational data.
•
A computer that uses a modem or a similar device to
answer a calling computer.
•
•
A source or destination in the communication network.
A computer that contains data or files to be accessed by
client computers. Also known as a server.
IS
Interim Standard—After receiving industry consensus, the TIA
forwards the standard to ANSI for approval.
IS-95
Kbps
Kilobits per second—Actually 1000, not 1024, as used in
computer memory size measurements of kilobytes.
LAN
LED
Local Area Network
Light Emitting Diode—A semiconductor diode that emits
visible or infrared light.
MEID
Mobile Equipment Identifier—The unique second‐generation
serial number assigned to the modem for cellular network use.
Mbps
MHz
Megabits per second
Mega‐Hertz—One million cycles per second.
packet
A short fixed‐length block of data, including a header, that is
transmitted as a unit in a communications network.
PCS
Personal Communications Services—A cellular
communication infrastructure that uses a different frequency
range than AMPS.
roaming
A cellular subscriber is in an area where service is obtained
from a cellular service provider that is not the subscriber’s
provider.
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SMS
TIA
Short message services—A feature that allows users of a
wireless device on a wireless network to receive or transmit
short electronic alphanumeric messages (up to 160 characters,
depending on the service provider).
Telecommunications Industry Association—A standards‐
setting trade organization, whose members provide
communications and information technology products,
systems, distribution services and professional services in the
VPN
Virtual Private Network
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Index
Numerics
connect to the network, 32
connection status, 29
connection status area, 28
connection, end, 32
contact information, 4
coverage
1X
description, 11
icon, 28
1x‐EVDO
description, 11
icon, 28
description, 14
CSD (circuit switched data)
description, 11
current location
3G
description, 11
get, 34
map of, 34
A
About Watcher, 31
account
D
activation, 15
data
configuration, 23
activation
overview, 15
Activation Assistant, 25
instructions, 23
Activation Assistant, 25
altitude, 34
amount of data transferred, 32
approvals, 40
QNC, 11
Data Provisioning, 31
data transferred, amount of, 32
delete SMS message, 34
dial‐up data
B
description, 11
dormant, 30
drivers
bands, frequency, 13
description, 13
driving instructions, 10
drop test, 41
C
cable, USB extension, 19
Call Dormant, 30
call status area, 28
care and maintenance, 14
CDMA 1X
E
electrical specifications, 40
Electronic Serial Number (ESN)
description, 16
description, 11
icon, 28
view, 34
CDMA 1x‐EVDO
description, 11
EMI warning, 44
environmental specifications, 41
ESN (Electronic Serial Number)
description, 16
icon, 28
CDMA network
view, 34
EVDO
3G services, 11
description, 11
icon, 28
frequency bands, 13
service providers, 13
circuit switched data (CSD)
description, 11
extension cable, 19
close button, 28
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USB 598 modem - User Guide
latitude, 34
F
LBS (location based services)
FCC
LED lights, 39
compliance, 44
turn on/off, 31
liability, limitation of, 3
limitation of liability, 3
location based services (LBS)
ID, 43
firmware upgrades, 4
firmware version of the modem, 31
forward an SMS message, 33
frequency bands, CDMA network, 13
location, current
get, 34
map of, 34
lock modem, 36
longitude, 34
G
GPS
overview, 34
altitude, 34
latitude, longitude, 34
map of your current location, 34
troubleshooting, 37
M
Mac
activation of modem/account, 23
system requirements, 17
Mac OS X, 17
H
Map it, 34
hardware
map of your current location, 34
MEID (Mobile Equipment Identifier), 16
memory card (microSD card), 21
messaging, text
memory card (microSD card), 21
modem, removing, 19
hardware version of the modem, 31
hazards, 2
help, troubleshooting, 37
humidity, 41
microSD card
inserting, 21
removing, 21
minimize button, 28
Mobile Equipment Identifier (MEID), 16
I
icons
connection status area, 28
coverage, 28
N
indicator area, 28
roaming, 28
icons in Watcher, 28
ID, FCC, 43
ID, Industry Canada, 40
indicator area, 28
indicators
LED lights, 39
roaming, 28
Industry Canada ID, 40
initial lock code, 35
installation, 17
interference, 44
Internet, 11
no service, 40
notices, regulatory, 43
O
Open Internet Connect, 31
operating systems supported, 17
operating temperature, 41
P
phone number, view, 34
K
POI (points of interest), 10
points of interest (POI), 10
power the USB modem off, 36
Preferred Roaming List (PRL) version, 31
PRL (Preferred Roaming List) version, 31
knowledge base, 37
L
laptop clip, 19
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Index
specifications
electrical, 40
Q
environmental, 41
radio frequency, 40
storage temperature, 41
support, 37
QNC, 11
Quick Net Connect (QNC), 11
R
system requirements, 17
radio frequency specifications, 40
regulatory information, 43
reply to SMS message, 33
requirements, system, 17
roaming
T
temperature, 41
text in Watcher, 28
text messaging
definition, 14
indicator, 28
troubleshooting, 37
S
safety, 2
sales desk, 4
Turn ... Device Off, 31
searching for service, 39
security
U
overview, 35
uninstalling software, 37
uninstalling the software, 37
unlock modem, 36
upgrades, firmware, 4
USB extension cable, 19
initial lock code, 35
lock modem, 36
unlock modem, 36
send SMS message, 33
short text messaging
signal strength, CDMA network, 28
sleep mode, 39
SMS
V
overview, 32
vibration, 41
Virtual Private Network (VPN), 9
VPN (Virtual Private Network), 9
deleting, 34
forwarding, 33
replying to, 33
sending, 33
software
W
areas in the window, 28
connection states, 29
installing, 18
menu options, 31
starting, 27
text, 28
warning
EMI, 44
warranty, 37
Watcher software
installing, 18
text in Watcher window, 28
uninstalling, 37
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