Sony Handheld Game System PlayStation Portable User Manual

Safety and Support  
PSP-2002  
PSP-2003  
TM  
3-218-748-21(1)  
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Distributed in Europe by Sony Computer Entertainment Europe Ltd,  
10 Great Marlborough Street, London, W1F 7LP.  
Radio waves  
Radio waves may affect electronic equipment or medical devices (for  
example, pacemakers), which may cause malfunctions and possible  
injuries.  
Photosensitivity  
If you use a pacemaker or other medical device, consult your doctor  
or the manufacturer of your medical device before using the wireless  
networking feature.  
Keep the PSP® system at least 20 cm away from a pacemaker or  
other medical devices when using the wireless networking feature.  
Do not carry the PSP® system in a breast pocket if you use a  
pacemaker.  
Turn off your PSP® system immediately, if you have any reason to  
suspect that interference is occurring with your pacemaker.  
Do not use the wireless networking feature in the following  
locations:  
Always play in a well lit environment. Take regular breaks, 15 minutes  
every hour. Avoid playing when tired or suffering from lack of sleep.  
Some individuals are sensitive to flashing or flickering lights or  
geometric shapes and patterns, may have an undetected epileptic  
condition and may experience epileptic seizures when watching  
television or playing videogames. Consult your doctor before playing  
videogames if you have an epileptic condition and immediately should  
you experience any of the following symptoms whilst playing:  
dizziness, altered vision, muscle twitching, other involuntary  
movement, loss of awareness, confusion and/or convulsions.  
– Areas where its use is prohibited, such as in aeroplanes or  
hospitals. Abide by medical institution regulations when using the  
PSP® system on their premises. Additionally, you may be  
violating air safety regulations punishable by fines by using the  
wireless networking feature in an aeroplane or by using the PSP®  
system during takeoff or landing.  
– Crowded areas.  
– Areas near fire alarms, automatic doors and other types of  
automated equipment.  
Repetitive Motion Injuries  
Avoid prolonged use of the PSP® system. Take a 15 minute break  
every hour. Stop using the PSP® system immediately if you experience  
an unpleasant sensation or pain in your hands, wrists or arms. If the  
condition persists, consult a doctor.  
Use caution when using the wireless networking feature in a vehicle,  
as radio waves may affect electronic equipment in some vehicles.  
Headphones  
Adjust your headphone volume so that surrounding sounds can be  
heard. If you experience ringing or any discomfort in your ears,  
discontinue use of your Headphones.  
Where you see either symbol on any of our electrical products, batteries  
or packaging, it indicates that the relevant electrical product or battery  
should not be disposed of as general household waste in Europe. To  
WARNINGS  
3
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ensure the correct waste treatment of the product and battery, please  
dispose of them in accordance with any applicable local laws or  
requirements for disposal of electrical equipment/batteries. In so  
doing, you will help to conserve natural resources and improve  
standards of environmental protection in treatment and disposal of  
electrical waste.  
About DNAS  
Sony Computer Entertainment Inc. uses DNAS (Dynamic Network  
Authentication System), a proprietary authentication system, to help  
protect copyright and security in connecting the PSP® system to a  
network. DNAS may retrieve information about a user's hardware and  
software for authentication, copy protection, account blocking, system,  
rules, or game management and other purposes. The information  
collected does not identify the user personally. The unauthorised  
transfer, exhibition, export, import or transmission of programs and  
devices circumventing its authentication scheme may be prohibited by  
law.  
System Software  
The System Software included within this product is subject to a  
limited licence from Sony Computer Entertainment Inc. Refer to  
WARNINGS  
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Table of contents  
About the PSP® system  
documentation  
The PSP® (PlayStation®Portable) system documentation includes the  
following:  
Safety and Support (this document)  
This document contains safety information related to the use of the  
PSP® system, troubleshooting, specifications and other information.  
Quick Reference  
This document contains information on basic hardware operations of  
the PSP® system.  
User's Guide  
(http://manuals.playstation.net/document/)  
This online document is accessed through the Internet and contains  
detailed information related to use of the PSP® system software.  
Information about system functionality published in this document  
may vary from the information for your PSP® system, depending on  
the system software version in use.  
Table of contents  
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Before use  
Use and handling  
Use in a well-lit area and keep the screen a safe distance from your  
face.  
Precautions  
Avoid prolonged use of the PSP® system. To help prevent eyestrain,  
take a break of about 15 minutes during every hour of play.  
Exercise care when setting the volume. If you set the volume too  
high, it may harm your hearing or damage the speakers.  
Keep the system and accessories out of the reach of small children,  
as small children may swallow small parts such as Memory Stick  
Duo™.  
Do not use the system while driving or riding a bicycle. Looking at  
the screen or operating the system while driving an automobile or  
riding a bicycle may result in a traffic accident.  
Carefully read the supplied instructions before use. Retain them for  
future reference.  
Accessory compatibility  
The accessories that are supported by this system may differ  
from those of the PSP-1000 series PSP® system. For details,  
Do not use the system or accessories near water.  
Safety  
Use only attachments/accessories specified by the manufacturer.  
Do not expose the system or accessories to high temperatures, high  
humidity, or direct sunlight.  
Do not leave the system or accessories in a car with the windows  
closed (particularly in summer).  
Do not expose the system or accessories to dust, smoke or steam.  
Do not allow liquid or small particles to get into the system or  
accessories.  
Do not place the system or accessories on surfaces that are tilted,  
unstable or subject to vibration.  
Do not throw, drop or step on the system or accessories, and do not  
subject the devices to strong physical shock. Sitting down with the  
PSP® system in a pocket or placing the system in the bottom of a  
backpack along with heavy objects may cause damage to the system.  
Do not forcibly twist the PSP® system or expose the system to strong  
physical shock during gameplay, as doing so can damage the system  
or cause the disc cover to open, ejecting the disc. Handle the analog  
stick with care.  
This product has been designed with the highest concern for safety.  
However, any electrical device, if used improperly, has the potential for  
causing fire, electrical shock or personal injury. To help ensure  
accident-free operation, follow these guidelines:  
Observe all warnings, precautions and instructions.  
Regularly inspect the AC Adaptor and AC Power Cord for damage  
and for dust build-up around the power plug or electrical outlet.  
Stop use, unplug the AC Power Cord from the electrical outlet and  
disconnect any other cables immediately if the device functions in an  
abnormal manner, produces unusual sounds or smells or becomes  
too hot to touch.  
Do not put heavy objects on the system or accessories.  
Precautions  
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Do not touch or insert foreign objects into the connectors of the  
system or accessories.  
Do not touch the system or AC Adaptor for an extended period of  
time while in use. Depending on the conditions of use, the system or  
the AC Adaptor may reach temperatures of 40° C or more. Extended  
contact under these conditions may cause low-temperature burns*.  
When disconnecting the AC Power Cord, hold it by the plug and pull  
straight out from the electrical socket. Never pull by the cord and do  
not pull at an angle.  
Do not use the system to play games, video or music when the  
system is covered with any type of fabric. If you want to pause or  
temporarily store the system while playing games, video or music,  
put the system in Sleep Mode before placing it in the case or  
covering.  
Do not connect the AC Power Cord to a voltage transformer or  
inverter. Connecting the AC Power Cord to a voltage transformer for  
overseas travel or an inverter for use in an automobile may cause  
heat to build up in the AC Adaptor and may cause burns or a  
malfunction.  
*
Low-temperature burns are burns that occur when the skin is in contact  
with objects of the AC relatively low temperatures (40° C or more) for  
an extended period of time.  
When connecting the system to a plasma or projection* TV, do not  
leave a still image on the TV screen for an extended period of time,  
as this may leave a faint image permanently on the screen.  
*
Except LCD screen types  
The socket-outlet shall be installed near the equipment and shall be  
easily accessible.  
AC Adaptor and AC Power Cord use  
Do not touch the plug of the AC Power Cord with wet hands.  
Do not touch the AC Power Cord, AC Adaptor or the system, if  
connected to an electrical outlet, during an electrical storm.  
Do not use a power source other than the supplied (or approved  
replacement) Battery Pack, AC Adaptor and AC Power Cord.  
Do not allow dust or foreign matter to build up around the system or  
accessory connectors. If there is dust or foreign matter on the  
system's connectors or the AC Power Cord, wipe it off with a dry  
cloth before connecting. Dust or other matter on the connectors can  
result in fire or electrical shock.  
Unplug the AC Power Cord from the electrical outlet, disconnect any  
other cables and remove the Battery Pack from the system before  
cleaning or when you do not intend to use the system for an extended  
period of time.  
Protect the AC Power Cord from being walked on or compressed  
particularly at plugs and the point where they exit from the system.  
LCD screen  
The LCD screen is made of glass and may crack if subjected to  
excessive force.  
Black (dark) pixels and continuously lit pixels may appear in certain  
locations on the LCD screen. The appearance of such spots is a  
normal occurrence associated with LCD screens and is not a sign of  
a system malfunction. LCD screens are made using highly precise  
technology. However, a very small number of dark pixels or  
continuously lit pixels exist on each screen. Also, a distorted image  
may remain on the screen for several seconds after the system has  
been turned off.  
Direct exposure to sunlight may damage the system's LCD screen.  
When using the system in a cold environment, you may notice  
shadows on the graphics or the screen may appear darker than usual.  
This is not a malfunction, and the screen will return to normal when  
the temperature rises.  
Precautions  
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Do not leave still images displayed on the screen for an extended  
period of time. This may cause a faint image to be left permanently  
on the screen.  
Do not use or store a Memory Stick Duo™ in the following:  
– Places subject to high temperatures, such as in a hot vehicle  
– Locations exposed to direct sunlight  
– Locations that are very humid or conducive to corrosion  
When using Memory Stick Duo™ media without an erasure  
prevention switch, take care not to overwrite or delete data by  
accident. If your Memory Stick Duo™ media has an erasure  
prevention switch, you can prevent data from being saved, edited, or  
deleted by setting the switch in the LOCK position.  
About the "pickup"  
Do not touch the "pickup" located inside the disc cover of the system.  
Touching the pickup may damage the system.  
Recorded data  
Do not use the Memory Stick Duo™ in the following ways, as doing  
so may result in data loss or corruption:  
Removing the Memory Stick Duo™ or turning off the system while  
it is loading or saving data or being formatted.  
Using it in a location that is exposed to static electricity or electrical  
interference.  
Pickup  
If, for any reason, software or data loss or corruption occurs,  
it is usually not possible to recover the software or data. Sony  
Computer Entertainment Inc. and its subsidiaries and  
affiliates accept no liability for damages, costs or expenses  
arising from software, data loss or corruption.  
Memory Stick Duo™  
For best results, follow these guidelines:  
Cases and coverings  
When placing the PSP® system in a commercially available case,  
turn off the power or put the system in sleep mode. Do not use the  
system while it is in the case. Leaving the system on, or using it while  
in a case or covering may cause overheating or may damage the  
system.  
Do not touch the connector area (A) with your hands or with metal  
objects.  
Do not press hard when writing on the memo area (B).  
Precautions  
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Put both the PSP® system and the Remote Control in Hold Mode to  
help prevent unintended operation.  
properly. In this case, remove the UMD™ and turn off and unplug the  
system. Do not put the UMD™ back in until the moisture evaporates  
(this may take several hours). If the system still does not operate  
properly, contact the appropriate PSP® customer service helpline  
which can be found within every PSP® format software manual.  
Never disassemble the system or  
accessories  
UMD™ handling  
Use the PSP® system and accessories according to the instructions in this  
manual. No authorisation for the analysis or modification of the system,  
or the analysis and use of its circuit configurations, is provided.  
Disassembling will void the system warranty and may be harmful. The  
LCD screen, in particular, contains dangerous, high-voltage parts, and  
the laser beam for reading UMD™ may cause visual impairment if  
exposed directly to the eyes.  
Do not touch the opening on the rear of the disc (recorded surface of  
the disc) with your fingers.  
Do not allow dust, sand, foreign objects or other types of dirt to get  
on the disc.  
If the UMD™ becomes dirty, gently wipe the exterior and recorded  
surfaces of the UMD™ using a soft cloth. Do not use solvents or  
other chemicals.  
Do not use a UMD™ that is cracked or warped or has been repaired.  
The UMD™ may break inside the PSP® system, leading to injury or  
malfunction.  
Using the access point  
When using the PSP® system's 'Scan' function to select a wireless LAN  
access point, access points that are not intended for public use may be  
displayed. Only connect to a personal access point that you are  
authorised to use, or one that is available through a public wireless  
LAN or hotspot service.  
Handling and care of exterior surfaces  
Follow the guidelines listed below to help avoid deterioration or  
discoloration of the PSP® system:  
Do not use solvents or other chemicals to clean the exterior surface.  
Do not allow the system to remain in direct contact with rubber or  
vinyl products for an extended period of time.  
Do not use a chemically-treated cleaning cloth to wipe off the  
system.  
Overseas use  
When travelling note any applicable wireless regulations.  
Moisture condensation  
If the PSP® system or UMD™ is brought directly from a cold location  
to a warm one, moisture may condense on the lens inside the system or  
on the UMD™. Should this occur, the system may not operate  
Precautions  
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Before using the analog stick  
About the battery  
For best results, go to  
(Settings)  
(System Settings) and  
then with the "System Information" screen displayed, rotate the analog  
stick in a circular motion. This will adjust the analog stick's range of  
movement.  
Battery Pack precautions  
Warnings  
Cleaning  
Do not handle a damaged or leaking Battery Pack.  
Contact with the material can result in injury or burns to the eyes or  
skin. Even if foreign substances are not immediately visible, chemical  
changes in the material can result in injuries occurring at a later time.  
For safety reasons, unplug the AC Power Cord from the electrical  
outlet, disconnect any other cables and remove the Battery Pack from  
the system before cleaning.  
If you come into contact with material from a leaking Battery  
Pack, take the following actions:  
Cleaning the exterior surface and LCD screen  
Wipe gently with a soft cloth.  
If the material gets into the eyes, do not rub. Immediately rinse  
the eyes with clean water and seek medical attention.  
If the material comes into contact with the skin or clothes,  
immediately rinse the affected area with clean water. Consult  
your doctor if inflammation or soreness develops.  
Cleaning the connectors  
If the headphones or remote control connectors become dirty, this  
could cause noise or interruptions in sound. Wipe the connectors with  
a dry, soft cloth to keep in clean condition.  
Handle the Battery Pack with care.  
The Battery Pack may explode or present a fire or chemical burn hazard  
if it is not handled carefully.  
Do not allow the Battery Pack to come into contact with fire or  
subject it to extreme temperatures such as in direct sunlight, in a  
vehicle exposed to the sun or near a heat source.  
Do not cause the Battery Pack to short-circuit.  
Do not disassemble or tamper with the Battery Pack.  
Prevent damage to the Battery Pack. Do not carry or store the Battery  
Pack with metal items such as coins or keys. If damaged, discontinue  
use.  
About the battery  
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USB charging uses the power supply of the USB port of the connected  
device. Charge the battery by connecting the PSP® system to a device  
equipped with a high-power USB port. If a low-power USB port or a USB  
hub is used, the battery may not be able to be charged.  
When the AC adaptor and a USB cable are connected to the PSP® system,  
the battery is charged by the power supply of the AC adaptor.  
Do not use or charge the PSP® system with the battery cover removed. If  
the battery is suddenly removed, the battery may be dropped and damaged,  
which may cause a system malfunction.  
Do not throw or drop the Battery Pack or subject it to strong physical  
shock.  
Do not put heavy objects on or apply pressure to the Battery Pack.  
Do not allow the Battery Pack to come into contact with liquids. If it  
becomes wet, discontinue use until it is completely dry.  
Keep the Battery Pack out of the reach of small children.  
If the PSP® system will not be used for an extended period of time,  
remove the Battery Pack and store it in a cool, dry place out of the  
reach of children.  
Use only the supplied Battery Pack or a replacement marked for use  
with the correct model of the PSP® system.  
Estimated battery duration  
*1  
Charging  
Game  
Approximately 3 - 6 hours  
Approximately 3 - 5 hours  
You can charge the battery using the AC adaptor or a USB cable (sold  
separately). For details about how to charge the battery, refer to the  
supplied Quick Reference manual.  
*2  
Video playback  
*1 Based on tests conducted using the supplied Battery Pack, with the system  
in single player mode, with Headphones with Remote Control in use, and  
with wireless LAN not in use.  
*2 Based on tests conducted using variables of system speakers versus  
Headphones, volume level and screen brightness level.  
Estimating the battery charge time  
Charging with the AC adaptor  
Charging using a USB cable  
Approximately 2 hours 20 minutes  
Approximately 5 hours  
Hint  
Battery duration may vary depending on the type of content being played or  
usage conditions such as screen brightness and environmental factors. As the  
battery pack ages, it will have a shorter duration.  
Figures shown are for when charging a battery with no charge remaining.  
Hints  
Do not use the PSP® system with the AC Adaptor when the Battery Pack  
is not inserted in the system. If the AC Adaptor is disconnected suddenly,  
it may result in damage to the system.  
Charge in a temperature of 10°C to 30°C. Charging may not be as effective  
in other environments.  
Battery Pack life  
The Battery Pack has a limited lifespan. Battery duration will  
decrease with repeated usage and age. If the battery duration  
becomes extremely short, it may be time to replace the Battery Pack.  
Charging may take longer when the system is turned on during charging or  
when a USB cable is used for charging.  
About the battery  
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The Battery Pack lifespan varies depending on how it is stored, the  
conditions of use and environmental factors, such as temperature.  
Compatible media  
Replacing the Battery Pack  
The media types listed below can be used on the PSP® system.  
Throughout this manual, the term "Memory Stick Duo™" is used to  
refer to all types of Memory Stick™ media in the table below.  
For safety reasons, turn off the system and remove the power cord  
from the electrical outlet and disconnect any other cables before  
replacing the Battery Pack.  
If the system is left unused after the battery charge runs out or the  
Battery Pack has been removed, the date and time settings may be  
reset. If this occurs, the date and time setting screen will be displayed  
the next time the PSP® system is turned on.  
Type  
Logo  
UMD™  
Memory Stick Duo™ (not  
MagicGate™-compatible)  
Storing the Battery Pack  
MagicGate™ Memory Stick  
Duo™  
*1  
When the system will not be used for an extended period of time,  
remove the Battery Pack from the system. Store the Battery Pack in a  
cool, dry place out of the reach of children.  
Memory Stick Duo™  
*1 *2  
(MagicGate™ compatible)  
Memory Stick PRO Duo™  
Memory Stick PRO-HG  
*1 *2  
*1 *2  
Duo™  
Memory Stick Micro™  
*1 *2 *3  
(M2™)  
*1 Compatible with MagicGate™  
*2 Compatible with high-speed data transfer over a parallel interface.  
Compatible media  
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*3 To use Memory Stick Micro™ media, you must first insert it into an M2  
Duo-size adaptor. If the Memory Stick Micro™ is inserted directly into  
the system, it may not be able to be ejected.  
File size limitation  
The specification of the file system used on Memory Stick™ media  
limits the size of files that can be recorded or played to less than 4 GB  
per file.  
Hints  
The standard-size Memory Stick™ cannot be used with the system.  
Performance of all Memory Stick™ media is not guaranteed.  
If a Memory Stick Duo™ is formatted in a device other than the PSP®  
system, such as a PC, it is possible that the system will not recognise it. If  
MagicGate  
is a term of copyright-protection technology  
developed by Sony Corporation.  
this happens, go to  
(System Settings)  
"Format Memory Stick™"  
and re-format the Memory Stick Duo™.  
UMD™  
UMD™ contain a region code that is assigned to each sales region.  
This system can play UMD™ marked with either region code "ALL",  
"4" (PSP-2002 only) or "2" (PSP-2003 only).  
(PSP-2002 only)  
(PSP-2003 only)  
Memory Stick™  
Parallel data transfer (high-speed data transfer)  
Parallel data transfer is a high-speed data transfer technology that  
allows multiple data input/output connectors on the Memory Stick™ to  
be used at the same time (parallel interface). The PSP® system supports  
4-bit parallel data transfer. However, the time required for reading/  
writing differs according to the media in use.  
Compatible media  
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,
Using the USB cable, the system may not be able to be charged  
when connected to some USB devices.  
Troubleshooting  
For details, see "About the battery" (  
Before requesting service  
The battery charge doesn't last long.  
,
The charge may run out sooner depending on the storage method,  
usage conditions or environment factors. For details, see "About  
Go through this section if you experience difficulty in operating the  
PSP® system. Should any problem persist, contact the appropriate  
PSP® customer service helpline which can be found within every PSP®  
format software manual.  
Screen  
Power, battery and charging issues  
The power does not turn on.  
The screen suddenly turns dark.  
,
If "Backlight Auto-Off" under  
set, the LCD screen's backlight will automatically turn off if the  
system is left inactive for the set amount of time.  
(Power Save Settings) has been  
,
The battery charge may have run out. Charge the battery.  
Check that the Battery Pack is properly inserted.  
,
,
If "Auto Sleep" under  
(Power Save Settings) has been set, the  
system will automatically enter sleep mode if left inactive for the  
set amount of time.  
The screen is dark and hard to see.  
Use the display button on the system front to adjust the brightness.  
,
Black or continuously lit pixels on the screen do not  
disappear.  
,
LCD screens are made with highly precise technology, but in some  
cases, black (dark) pixels or continuously lit pixels may appear on  
the screen. This is not a system malfunction. For details, see  
page 6).  
Before requesting service  
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The colour of the screen does not look right.  
If "Theme" under (Theme Settings) is set to "Original", the  
The volume does not turn up.  
,
,
If "AVLS" under  
maximum volume level is restricted.  
(Sound Settings) is set to "On", the  
background colour will automatically change at the beginning of  
each month.  
,
The ear friendly Headphones supplied with PSP-1003 are  
specifically designed to limit sound pressure level to a maximum  
of 90dB.  
Video cannot be output to the TV.  
,
When a video output cable is connected, the volume cannot be  
changed using the PSP® system's volume + button / volume -  
button. Adjust the volume on the connected device.  
,
Check that the video output cable is fully inserted into the system  
and the TV.  
,
Video from games can be output only when the TV in use and the  
cable connecting it support progressive mode screen display. Also,  
video may not be able to be output to the TV for some functions  
other than games.  
No sound comes out from the headphones or noise is  
emitted.  
,
,
Some TVs may not be able to output video from the PSP® system.  
The PSP® system outputs in the NTSC video format. If a display  
is used which does not support the NTSC video format, no picture  
will be displayed. Check with the TV manufacturer for details.  
,
Check that the headphones are fully inserted.  
UMD™  
When the PSP® system is connected to a TV, the screen  
suddenly goes dark.  
The system does not recognise the UMD™.  
,
Slide the POWER/HOLD switch up and hold it for at least three  
seconds until the POWER indicator turns off. Power will be  
completely cut off. After that, turn the system back on.  
,
If "Screensaver" under  
been set, the screensaver is automatically activated if no  
operations are performed for a certain period of time.  
(Connected Display Settings) has  
Upon starting a UMD™, a message recommending an  
update is displayed.  
Sound  
,
Update the system software. For details on updates, refer to the  
Quick Reference booklet supplied with the system.  
There is no sound.  
,
,
Check that the volume is not set to zero. Try raising the volume.  
Check that the mute setting is not on. Press the sound button on the  
system front to clear the mute setting.  
,
When headphones or a video output cable is connected, no sound  
is output from the PSP® system speakers.  
Before requesting service  
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Memory Stick Duo™  
Music  
The Memory Stick Duo™ cannot be inserted.  
Music does not play.  
,
Set the Memory Stick Duo™ in the proper direction when  
inserting.  
,
The playback methods may be limited for some music data that is  
distributed through the Internet. In such cases, the data may not be  
able to be played on the PSP® system.  
,
Check that media of a type that can be used with the PSP® system  
is inserted. For details, see "Compatible media" (  
The system does not recognise music data.  
The system does not recognise the Memory Stick Duo™.  
,
Check that the music data is saved in the correct folder on the  
Memory Stick Duo™. For details, refer to the User's Guide  
,
,
If Memory Stick Duo™ media is formatted using a PC, it may not  
be recognised by the PSP® system. If this happens, copy any data  
(
you want to keep on the PC, and then go to  
"Format Memory Stick™" and re-format.  
(System Settings)  
,
,
Music data of types that are not compatible with the system will  
not be recognised.  
To play WMA format data, you must first activate "Enable WMA  
Check that the Memory Stick Duo™ is properly inserted. Try  
taking out the Memory Stick Duo™ and reinserting it.  
Playback" under  
(System Settings).  
The system can't save or load data.  
Photo  
,
There may be a problem with the Memory Stick Duo™. Try using  
another Memory Stick Duo™, if available.  
Images do not display.  
,
Depending on the image data size, certain images are not  
viewable.  
Video  
,
If images are edited using a PC, they may not be viewable.  
Videos do not play.  
Some types of data may not be able to be played.  
,
The system does not recognise the image data.  
,
Check that the data is saved in the correct folder on the Memory  
Stick Duo™. For details, refer to the User's Guide ( page 5).  
The system does not recognise a video data item.  
,
If the file or folder name on the Memory Stick Duo™ is changed,  
or if the file or folder is moved to another location using a PC, the  
system may not recognise it.  
,
Video data of types that are not compatible with the system will  
not be recognised.  
,
If the file or folder name on the Memory Stick Duo™ is changed,  
or if the file or folder is moved to another location using a PC, the  
system may not recognise it.  
,
Images that are not compatible with the PSP® system will not be  
recognised.  
Before requesting service  
16  
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The system is turned on, but does not operate.  
Network  
,
Check that the system is not in hold mode. If it is, slide the  
POWER/HOLD switch up to clear hold mode.  
A connection to the network cannot be established.  
,
Check that the WLAN switch on the top of the system is turned on.  
If "WLAN Power Save" under (Power Save Settings) is set to  
,
"On", you may not be able to transmit data correctly.  
There may be too much distance between the system and the  
access point or, when in ad hoc mode, the system and the other  
player.  
Check that the network settings are correct. Refer to the  
instructions supplied with the network equipment and by your  
Internet service provider to make the correct network settings.  
Depending on the access point setting, you may need to enter the  
system's MAC address. You can check the MAC address under  
,
,
,
,
(System Settings)  
"System Information".  
When communicating with another system in ad hoc mode, both  
systems must be set to the same channel. You can check the  
currently set channel under  
Mode".  
(Network Settings)  
"Ad Hoc  
,
If a device that causes radio interference such as a microwave oven  
is nearby, system communications may not work properly.  
The PSP® system is not recognised by the PC when  
connected using a USB cable.  
,
,
Is Memory Stick Duo™ media inserted in the PSP® system?  
Check that an operating system that supports USB mass storage  
class is installed in the personal computer in use.  
The Web page won't display properly.  
Some Web pages may not display properly.  
,
,
When using a USB hub or other devices, depending on the  
operating environment of the PC, the Memory Stick Duo™  
inserted in the system may not be recognised by the PC. Try  
connecting the system directly to the PC using a USB cable.  
Other issues  
,
,
If "USB Charge" under  
device may not be recognised.  
When a USB cable is used, select  
(System Settings) is set to "On", the  
The system or AC Adaptor is warm.  
,
During use, the system or AC Adaptor may become warm. This is  
not a malfunction.  
(USB Connection)  
under  
(Settings) after connecting the PSP® system to the PC.  
,
When the communication function is being used, the system may  
become warmer than during normal use. This is not a malfunction.  
Before requesting service  
17  
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The connected USB device is not recognized by the PSP®  
system.  
,
Check that the USB connector on the top of the system is clean.  
Try wiping it with a soft, dry cloth.  
You forgot your password.  
If you restore default settings under  
"Restore Default Settings", the system password will be reset to  
"0000". For details, refer to the User's Guide ( page 5).  
,
(System Settings)  
Note that if you restore default settings, settings you have adjusted  
for options other than the system password will also be cleared.  
Once cleared, these custom settings cannot be restored by the  
system.  
The analog stick does not function properly.  
,
At a scene where the symptoms appear, move the analog stick in a  
circular motion. This will help you determine the optimum  
operating range.  
The PSP® system cannot communicate with another PSP®  
system in ad hoc mode and communication is  
disconnected.  
,
If "UMD™ Cache" under  
you may not be able to communicate properly.  
(System Settings) is set to "On",  
Before requesting service  
18  
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This Guarantee is given to you by Sony Computer Entertainment  
Europe Ltd of 10 Great Marlborough Street, W1F 7LP, United  
Kingdom.  
GUARANTEE  
IMPORTANT  
GUARANTEE  
1. If you need to claim under this Guarantee, please call your local  
Customer Service helpline (listed in the PSP® current software  
manual) for return instructions and other guidance.  
2. This Guarantee is only valid:  
i. in the United Kingdom, Eire, Australia and New Zealand; and  
ii. when the original sales receipt or invoice or other proof of  
purchase (indicating the date of purchase and retailer’s name) is  
presented together with the faulty Product (and has not been  
altered or defaced since the date of original purchase); and  
iii.when the Guarantee seal and the serial number on the Product  
have not been damaged, altered or removed.  
3. To avoid damage to or loss/erasure of removable data storage media  
or peripherals, you must remove these before submitting the Product  
for guarantee service.  
4. Repair or replacement may involve installation of software or  
firmware updates for the Product.  
Thank you for buying this Product. The term "Product" means the  
PSP® system. This Guarantee does not cover any software whether or  
not packaged with the Product. The system software pre-installed on  
the PSP® system is licensed to you, not sold, and is for use only as part  
of the PSP® system. The terms of such system software licence are at  
Sony Computer Entertainment Europe Ltd ("SCEE") guarantees that  
this Product is free from defects in material and workmanship that  
result in Product failure during normal usage in accordance with the  
terms set out in below and will, for a period of 1 (one) year from the  
date of original purchase, repair or (at SCEE's option) replace any  
component part of this Product, free of charge, where it is faulty due to  
defective materials or workmanship. Replacement will be with a new  
or refurbished component or unit, at SCEE's option, which is  
guaranteed for the remainder of the original Guarantee Period.  
5. You may not claim under this Guarantee when the Product is  
damaged as a result of:  
The benefits conferred by this Guarantee are in addition to the statutory  
rights and remedies the consumer has in the UK and Eire in respect of  
this Product and this Guarantee does not affect such rights and  
remedies in any way. The benefits conferred by this Guarantee are also  
in addition to other rights and remedies which the consumer has in law  
in Australia and New Zealand in respect of this Product, including  
rights and remedies available under the Trade Practices Act 1974 and  
State and Territory legislation in Australia and the Fair trading Act  
1986 in New Zealand and this Guarantee does not affect such rights and  
remedies in any way.  
i. commercial use, accident, fair wear and tear, negligence, abuse,  
or misuse (including, without limitation, failure to use this  
Product for its normal purpose and/or in accordance with  
instructions on proper use and maintenance, or installation or use  
in a manner inconsistent with applicable local technical or safety  
standards);  
ii. use in conjunction with any unauthorised peripheral (including,  
without limitation, game enhancement devices, adaptors and  
power supply devices);  
GUARANTEE  
19  
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iii.any adaptation or adjustment to, or alteration of, the Product  
carried out for any reason, and whether properly carried out or  
not;  
iv. maintenance or repairs carried out other than by a SCEE  
authorised service facility; or  
v. use in conjunction with unauthorised software, virus infection, or  
fire, flood or other natural calamity.  
6. You may not claim under this guarantee where you are in material  
psp-eula).  
7. To the extent permitted by applicable law, this Guarantee will be  
your sole and exclusive remedy in relation to defects in this Product  
and all other guarantees, warranties, terms and conditions, express  
or implied by statute or otherwise, in respect of this Product are  
excluded and neither SCEE nor any other Sony entity, or their  
suppliers or authorised service facilities, will be liable for any  
special, incidental, indirect or consequential loss or damage.  
If this Product needs any repair which is not covered by this Guarantee,  
please call your local Customer Service helpline for advice. If your  
home country is not one of those listed, please contact your retailer.  
GUARANTEE  
20  
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Additional information  
Operating environment  
temperature  
5°C - 35°C  
Video:  
H.264/MPEG-4 AVC Main Profile  
Level 3  
Music:  
H.264/MPEG-4 AVC Main Profile  
Level 3, Linear PCM,  
ATRAC3plus™  
Specifications  
Design and specifications are subject to change without notice.  
UMD™  
Compatible  
codecs  
PSP® (PlayStation®Portable) system  
4.3 inches (16:9) full-transparent type, TFT  
drive Approximately 16,770,000 colours  
displayed  
Memory  
Stick™  
For details, refer to the User's Guide  
LCD screen  
(
Sound  
Stereo speakers  
UMD™ laser  
Internal disc drive  
Read-only UMD™ drive  
Wave length  
Power  
655 - 665 nm  
DC IN 5V connector  
Video out/headset connector  
Hi-Speed USB  
Max. 0.28 mW  
Interface  
DC OUT connector  
Type  
Semiconductor, continuous  
Memory Stick Duo™ slot  
Wireless LAN (IEEE 802.11b)  
Wireless LAN  
AC Adaptor: DC 5.0 V  
Power source  
Rechargeable Battery Pack: Lithium-Ion  
rechargeable Battery Pack  
Standard  
IEEE 802.11b  
Modulation format  
DS-SS (IEEE 802.11b compliant)  
Maximum power  
consumption  
Approx. 6 W (when charging)  
Approx. 169.4 × 18.6 × 71.4 mm (width ×  
height × depth) (excludes largest projection)  
External dimensions  
Weight  
Approx. 189 g (including Battery Pack)  
Specifications  
21  
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AC Adaptor  
Software  
Input  
AC 100-240 V, 50/60 Hz  
DC 5 V, Max. 2000 mA  
Software developed by the NetBSD Foundation, Inc. and its  
contributors is used for the communication functions of this product.  
For more information, see  
Output  
Approx. 46 × 22 × 76 mm (width × height ×  
depth) (excludes largest projection)  
External dimensions  
Weight  
This product adopts S3TC texture compression technology under  
licence from S3 Graphics, Co., Ltd.  
Approx. 100g (PSP-2002)  
Approx. 250g (PSP-2003)  
This product includes RSA BSAFE® Cryptographic software from  
RSA Security Inc.  
RSA, BSAFE are either registered trademarks or trademarks of RSA  
Security Inc. in the United States and/or other countries.  
RSA Security Inc. All rights reserved.  
Battery Pack  
Battery type  
Voltage  
Lithium-ion rechargeable battery  
DC 3.6 V  
U.S. and foreign patents licenced from Dolby Laboratories.  
Capacity  
1200 mAh  
MPEG Layer-3 audio coding technology and patents licenced from  
Fraunhofer IIS and Thomson.  
This product contains  
ACCESS Co., Ltd.  
Internet browser software of  
Copyright © 1996-2007 ACCESS Co., Ltd.  
is a trademark or registered trademark of ACCESS Co.,  
Ltd. in Japan and other countries.  
This product incorporates copyright protection technology that is  
protected by method claims of certain U.S. patents and other  
intellectual property rights owned by Macrovision Corporation and  
other rights owners. Use of this copyright protection technology must  
be authorized by Macrovision Corporation, and is intended for home  
and other limited viewing uses only unless otherwise authorized by  
Specifications  
22  
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Macrovision Corporation. Reverse engineering or disassembly is  
prohibited.  
to the software without the specific, prior written permission of  
Sam Leffler and Silicon Graphics.  
This product is protected by certain intellectual property rights of  
Microsoft Corporation. Use or distribution of such technology outside  
of this product is prohibited without a licence from Microsoft or an  
authorised Microsoft subsidiary.  
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT  
WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR  
OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY  
WARRANTY OF MERCHANTABILITY OR FITNESS FOR  
A PARTICULAR PURPOSE.  
The PSP® system's RSS Channel feature uses RSS (Really Simple  
Syndication) 2.0 technology. For details on RSS 2.0, visit  
IN NO EVENT SHALL SAM LEFFLER OR SILICON  
GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,  
INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY  
KIND, OR ANY DAMAGES WHATSOEVER RESULTING  
FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR  
NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND  
ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN  
CONNECTION WITH THE USE OR PERFORMANCE OF  
THIS SOFTWARE.  
Contains Macromedia® Flash® Player technology by Adobe  
Copyright © 1995-2007 Adobe Systems Incorporated. All rights  
reserved. Flash, Macromedia, and Macromedia Flash are either  
trademarks or registered trademarks of Adobe Systems Incorporated in  
the United States and/or other countries.  
Portions of the PSP® system software require the following notices  
(these statements do not affect the limited warranty offered on the  
PSP® system or UMD™ software):  
Trademarks  
This software is based in part on the work of the Independent  
JPEG Group.  
"
", "PlayStation", "  
" and "  
" are  
registered trademarks, and "UMD" is a trademark of Sony Computer  
Entertainment Inc.  
Copyright © 1988-1997 Sam Leffler  
Copyright © 1991-1997 Silicon Graphics, Inc.  
"
" and "XMB" are trademarks of Sony Corporation and Sony  
Computer Entertainment Inc.  
Permission to use, copy, modify, distribute, and sell this software  
and its documentation for any purpose is hereby granted without  
fee, provided that (i) the above copyright notices and this  
permission notice appear in all copies of the software and related  
documentation, and (ii) the names of Sam Leffler and Silicon  
Graphics may not be used in any advertising or publicity relating  
"SONY" and " " are registered trademarks of Sony Corporation.  
Also, "Memory Stick Duo", "Memory Stick PRO Duo", "Memory  
Stick PRO-HG Duo", "Memory Stick Micro", "M2", "Memory Stick",  
"
", "MagicGate", and "ATRAC" are trademarks of the same  
company.  
Specifications  
23  
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ATOK is a registered trademark of JUSTSYSTEM CORP. in Japan  
and other countries.  
Windows and Windows Media are either registered trademarks or  
trademarks of Microsoft Corporation in the United States and/or other  
countries.  
Mac OS is a trademark of Apple, Inc.  
All other trademarks are the properties of their respective owners.  
About national export control  
This product may fall within the scope of national export control  
legislation. You must comply fully with the requirements of such  
legislation and of all other applicable laws of any jurisdiction in  
relation to this product.  
Notice about U.S. Export Administration  
Regulations  
This product contains software that is subject to certain restrictions  
under the U.S. Export Administration Regulations, and may not be  
exported or re-exported to U.S. embargoed destinations. In addition  
this product may not be exported or re-exported to persons and entities  
prohibited by the U.S. Export Administration Regulations.  
Specifications  
24  
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© 2007 Sony Computer Entertainment Inc. All rights reserved.  
Printed in China  
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