Sony Cordless Telephone SPP A985 User Manual

3-223-813-11 (1)  
Co rd le ss  
Te le p h o n e  
w it h An sw e rin g Syst e m  
US  
Operating Instructions  
SPP-A985  
©2000 Sony Corporation  
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8. Do not allow anything to rest on the  
power cord. Do not locate this  
product where the cord will be abused  
by persons walking on it.  
IMPORTANT  
SAFETY  
INSTRUCTIONS  
9. Do not overload wall outlets and  
extension cords as this can result in  
the risk of fire or electric shock.  
When using your telephone equipment,  
basic safety precautions should always  
be followed to reduce the risk of fire,  
electric shock and injury to persons,  
including the following:  
10. Never push objects of any kind into  
this product through cabinet slots as  
they may touch dangerous voltage  
points or short out parts that could  
result in a risk of fire or electric shock.  
Never spill liquid of any kind on the  
product.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions  
marked on the product.  
3. Unplug this product from the wall  
outlet before cleaning. Do not use  
liquid cleaners or aerosol cleaners.  
Use a damp cloth for cleaning.  
11. To reduce the risk of electric shock,  
do not disassemble this product, but  
take it to a qualified service personnel  
when some service or repair work is  
required. Opening or removing  
covers may expose you to dangerous  
voltages or other risks. Incorrect  
reassembly can cause electric shock  
when the appliance is subsequently  
used.  
4. Do not use this product near water,  
for example, near a bath tub, wash  
bowl, kitchen sink, or laundry tub, in  
a wet basement, or near a swimming  
pool.  
5. Do not place this product on an  
unstable cart, stand, or table. The  
product may fall, causing serious  
damage to the product.  
12. Unplug this product from the wall  
outlet and refer servicing to qualified  
service personnel under the following  
conditions:  
6. Slots and openings in the cabinet and  
the back or bottom are provided for  
ventilation. To protect it from  
A. When the power cord or plug is  
damaged or frayed.  
overheating, these openings must not  
be blocked or covered. The openings  
should never be blocked by placing  
the product on the bed, sofa, rug, or  
other similar surface. This product  
should never be placed near or over a  
radiator or heat register. This product  
should not be placed in a built-in  
installation unless proper ventilation  
is provided.  
B. If liquid has been spilled into the  
product.  
C. If the product has been exposed to  
rain or water.  
D. If the product does not operate  
normally by following the operating  
instructions. Adjust only those  
controls that are covered by the  
operating instructions because  
improper adjustment of other controls  
may result in damage and will often  
require extensive work by a qualified  
technician to restore the product to  
normal operation.  
7. This product should be operated only  
from the type of power source  
indicated on the marking label. If you  
are not sure of the type of power  
supply to your home, consult your  
dealer or local power company.  
E. If the product has been dropped or  
the cabinet has been damaged.  
F. If the product exhibits a distinct  
change in performance.  
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3. This equipment is designed to be connected to  
the telephone network or premises wiring  
using a compatible modular jack that is Part  
68 compliant.  
13. Avoid using a telephone (other than  
a cordless type) during an electrical  
storm. There may be a remote risk of  
electric shock from lightning.  
The FCC compliant telephone cord and  
modular plug is provided with this  
equipment.  
14. Do not use the telephone to report a  
gas leak in the vicinity of the leak.  
4. The REN is used to determine the quantity of  
devices that may be connected to the  
telephone line. Excessive RENs on the  
telephone line may result in the devices not  
ringing in response to an incoming call.  
Typically, the sum of the RENs should not  
exceed five (5.0).To be certain of the number  
of devices that may be connected to a line, as  
determined by the total RENs, contact the  
local telephone company.  
SAVE THESE  
INSTRUCTIONS  
CAUTION:  
To reduce the risk of fire or injury to persons by  
battery, read and follow these instructions.  
5. If this equipment (SPP-A985) causes harm to  
the telephone network, the telephone  
company will notify you in advance that  
temporary discontinuance of service may be  
required. But if advance notice isnt practical,  
the telephone company will notify the  
1. Use only the following type and size battery  
pack: Sony BP-T23.  
customer as soon as possible. Also, you will  
be advised of your right to file a complaint  
with the FCC if you believe it is necessary.  
2. Do not dispose of the battery pack in a fire.  
The cell may explode. Check with local codes  
for possible special disposal instructions.  
6. The telephone company may make changes in  
its facilities, equipment, operations or  
3. Do not open or mutilate the battery pack.  
Released electrolyte is corrosive and may  
cause damage to the eyes or skin. It may be  
toxic if swallowed.  
procedures that could affect the operation of  
the equipment. If this happens the telephone  
company will provide advance notice so you  
can make necessary modifications to maintain  
uninterrupted service.  
4. Exercise care in handling battery pack in  
order not to short the battery with conducting  
materials such as rings, bracelets, and keys.  
The battery or conductor may overheat and  
cause burns.  
7. If trouble is experienced with this equipment  
(SPP-A985), for repair or warranty  
information, please contact Sony Direct  
Response Center: Tel 1-800-222-7669. If the  
equipment is causing harm to the telephone  
network, the telephone company may request  
that you disconnect the equipment until the  
problem is resolved.  
5. Charge the battery pack provided with or  
identified for use with this product only in  
accordance with the instructions and  
limitations specified in the instruction manual  
provided for this product.  
6. Observe proper polarity orientation between  
the battery pack and battery charger.  
8. All repairs will be performed in an authorized  
Sony service station.  
9. This equipment cannot be used to party lines  
or coin lines.  
INFORMATION FOR  
GENERAL TELEPHONES  
1. This equipment complies with Part 68 of the  
FCC rules. On the bottom of this equipment  
is a label that contains, among other  
information, the FCC certification number and  
ringer equivalence number (REN) for this  
equipment. If requested, this information  
must be provided to the telephone company.  
10.This equipment is hearing aid compatible.  
If your telephone is equipped  
w ith automatic dialers  
When programming emergency numbers and  
(or) making test calls to emergency numbers:  
1. Remain on the line and briefly explain to  
the dispatcher the reason for the call.  
2. Perform such activities in the off-peak  
hours, such as early morning or late  
evenings.  
2. The applicable certification jack (connector)  
USOC-RJ11C is used for this equipment.  
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Caution  
You are cautioned that any changes or  
modifications not expressly approved in this  
manual could void your authority to operate this  
equipment.  
Note  
This equipment has been tested and found to  
comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable  
protection against harmful interference in a  
residential installation. This equipment  
generates, uses and can radiate radio frequency  
energy and, if not installed and used in  
accordance with the instructions, may cause  
harmful interference to radio communications.  
However, there is no guarantee that interference  
will not occur in a particular installation. If this  
equipment does cause harmful interference to  
radio or television reception, which can be  
determined by turning the equipment off and  
on, the user is encouraged to try to correct the  
interference by one or more of the following  
measures:  
– Reorient or relocate the receiving antenna.  
– Increase the separation between the  
equipment and receiver.  
– Connect the equipment into an outlet on a  
circuit different from that to which the  
receiver is connected.  
– Consult the dealer or an experienced radio/  
TV technician for help.  
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Ta b le o f co n t e n t s  
Ge t t in g St a rt e d  
call  
9
41  
41  
To switch from the base  
To switch from the handset  
Step 1: Checking the package  
contents  
13 Step 3: Preparing the battery  
42 Talking between the phones  
42  
42  
To talk from the handset to  
To talk from the base phone  
Ba sics  
45  
To transfer from the handset  
An sw e rin g Ma ch in e  
Fe a t u re s  
Te le p h o n e Fe a t u re s  
46 Setting up the answering  
Setting the audible message  
50  
Changing a stored name  
37  
38  
54  
Adjusting the speaker  
Making calls from the Phone  
40 Turning off the ringer of the  
55 Selecting the Announcement  
56  
Turning on/ off the screening  
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58  
Setting the remote ID code  
Ca lle r ID Fe a t u re s  
60 Understanding the Caller ID  
64  
Calling back a number from  
65  
Storing a number of the  
Directory  
66  
To change the number of  
68 Using “Caller ID with call  
Ad d it io n a l In fo rm a t io n  
wall  
70 Carrying the handset by the belt  
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Ge t t in g St a rt e d  
Re a d t h is first  
Before you use your phone, you must first set it up. Heres a quick way  
to set up your phone: Steps 1, 2, 3 and 4.  
St e p 1  
(p a g e 9)  
First, unpack the phone and the supplied  
accessories.  
St e p 2  
(p a g e s 10 t o 12)  
Next, you need to do three things to set  
up the base phone, including finding the  
best location for the base phone.  
Base phone  
St e p 3  
(p a g e s 13 t o 14)  
Then, insert the battery pack into the  
handset and charge it for more than 12  
hours.  
St e p 4  
(p a g e s 16 t o 19)  
Finally, enter the area code to use the  
Caller ID service.  
Handset  
Th a t ’s it !  
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St e p 1  
Ch e ckin g t h e p a cka g e co n t e n t s  
Make sure you have received the following items in the package.  
If anything is missing, contact your local Sony dealer.  
Base phone  
Wall bracket for base phone  
Directories (2)  
AC pow er adaptor (AC-T131)  
Telephone line cords (2)  
Belt clip  
Handset  
Rechargeable battery  
pack (BP-T23)  
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St e p 2  
Se t t in g u p t h e b a se p h o n e  
Do the following steps:  
• Choose the best location  
• Connect the base phone  
• Choose the dialing mode  
Ch o o se t h e b e st lo ca t io n  
Where you place the base phone affects the reception quality of the  
handset.  
Aw ay from noise sources such as a w indow  
by a street w ith heavy traffic  
Aw ay from television  
sets and other  
electronic equipment  
Aw ay from heat sources, such as radiators,  
airducts, and sunlight  
Aw ay from a microw ave  
oven  
Aw ay from excessive  
moisture, extremely low  
temperatures, dust,  
mechanical vibration, or  
shock  
Aw ay from a personal  
computer  
Ne a r a ce n t ra l lo ca t io n  
a n d o n a le ve l su rfa ce  
Aw ay from another  
cordless telephone  
CAUTION: • Should you experience intermittent loss of audio during a conversation, try  
moving closer to the base or move base phone aw ay from other noise sources.  
• The cordless telephone operates at a frequency that may cause interference to  
nearby TVs and VCRs; the base phone should not be placed near or on the top  
of a TV or VCR; and, if interference is experienced, moving the cordless  
telephone farther aw ay from the TV or VCR w ill often reduce or eliminate the  
interference.  
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Co n n e ct t h e b a se p h o n e  
If you want to hang the base phone on the wall, see page 69.  
3
Hook the cord.  
To an AC outlet  
To DC IN 9V  
AC pow er adaptor  
(supplied AC-T131)  
2
To LINE  
Telephone line cord  
(supplied)  
1
To the  
telephone outlet  
1
2
3
Connect the telephone line cord  
to the LINE jack and to a  
telephone outlet.  
Connect the AC power adaptor  
to the DC IN 9V jack and to an  
AC outlet.  
Raise the antenna. Make sure it  
points towards the ceiling.  
co n t in u e d  
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St e p 2: Se t t in g u p t h e b a se p h o n e (co n t in u e d )  
Notes  
Use only the supplied AC-T131 AC power adaptor.  
Do not use any other AC power adaptor.  
Connect the AC power adaptor to a continuous power  
supply.  
Place the base phone close to the AC outlet so that  
you can unplug the AC power adaptor easily.  
Polarity of the plug  
+
Tip  
Modular  
If your telephone outlet is not modular, contact your  
telephone service company for assistance.  
Ch o o se t h e d ia lin g m o d e  
For the telephone to work properly, select an appropriate dialing mode  
(tone or pulse).  
DIAL MODE  
sw itch  
Depending on your dialing system, set the DIAL MODE switch as  
follows:  
If your dialing system is  
Set the sw itch to  
TONE  
Tone  
Pulse  
PULSE  
If you aren't sure of your dialing system  
Make a trial call with the DIAL MODE switch set to TONE.  
If the call connects, leave the switch as is; otherwise, set to PULSE.  
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St e p 3  
Pre p a rin g t h e b a t t e ry p a ck  
Charge the battery pack for more than 12 hours before you start using  
your phone.  
1
2
Slide open the battery  
compartment lid of the handset.  
Insert the battery pack (with  
contacts facing down) into the  
battery compartment.  
BP-T23  
3
4
Close the battery compartment  
lid.  
Place the handset on the base  
phone.  
You can place it with either side  
facing up.  
The CHARGE lamp lights up  
when the handset is properly  
seated on the charge terminals  
of the base phone. Charge the  
battery pack for more than 12  
hours so that the battery is fully  
charged. The CHARGE lamp  
remains lit even after charging  
is completed.  
co n t in u e d  
CHARGE lamp  
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St e p 3: Pre p a rin g t h e b a t t e ry p a ck (co n t in u e d )  
Battery duration  
A fully charged battery pack lasts for about:  
• Approx. 7 hours when you use the handset continuously  
• Approx. 7 days when the handset is in standby mode.  
Notes  
The battery pack will gradually discharge over a long period of time, even  
when not in use.  
If you leave the battery pack in the handset without charging it, the battery  
pack will be completely discharged.  
It may require several times of charging to recover to its full capacity.  
To obtain the best performance from the battery  
Do not place the handset on the base phone after each call. The battery  
works best if the handset is returned to the base phone after two or  
three calls. However, do not leave the handset off the base phone for a  
long period of time as this will completely discharge the battery pack.  
When to purchase a new battery pack  
If the battery lasts only a few minutes even after 12 hours of charging,  
the usable life of the battery has expired and needs replacement.  
Contact your local Sony authorized dealer or service center, and ask  
for a Sony BP-T23 rechargeable battery pack.  
Note  
Battery life may vary depending on usage condition and ambient temperature.  
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Ha n d se t sp a re b a t t e ry u sa g e  
As only one battery pack is supplied with this unit, it is necessary to  
purchase an additional battery pack (optional) for use as a handset  
spare battery pack.  
1
2
Open the battery compartment  
lid of the base phone.  
Insert the battery pack (with  
contacts facing down) into the  
battery compartment.  
BP-T23  
3
Close the battery compartment  
lid.  
The SPARE BATT lamp lights  
up. Charge the battery pack for  
more than 24 hours so that the  
battery is fully charged. The  
SPARE BATT lamp remains lit  
even after charging is  
completed.  
SPARE BATT lamp  
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St e p 4  
En t e rin g t h e a re a co d e  
When you use this phone for the first time, or move to an area that has a  
different area code, you must enter your home area code. Otherw ise, you  
cannot use some functions of this phone and the Caller ID functions.  
This is also necessary because the phone must be able to select an area code to  
properly dial call from the Caller ID list.  
Depending on your region, enter 3-digit area code as follows:  
Case 1.  
If 7-digit dialing (no area code) is accepted for local calls in your area, see “To enter  
your home area code” below.  
If you live in an area where calls from or to other local areas can also be made by 10-digit dialing  
(area code + number), you can register up to 5 local area codes with this telephone to take  
advantage of this system. See “To enter the local area code (For 10 digits phone number users)”  
on page 18.  
Case 2.  
If 10-digit dialing (area code + number) is required for all local calls in your area, at  
first, enter “000” in your home area code. See “To enter your home area code” below.  
Then see “To enter the local area code (For 10 digits phone number users)” on page  
18.  
To e n t e r yo u r h o m e a re a co d e  
1
2
Press (PGM).  
Turn  
Press  
Turn Jog Dial up to make “AREA”  
flash.  
DIRECTORY AREA  
RINGER  
3
4
Press Jog Dial.  
HOME LOCAL  
Press Jog Dial again.  
“ENTER AREA CODE” appears on  
the display.  
5
6
Enter three digits of your home area  
code using the dialing keys.  
Press (PGM).  
You will hear a long confirmation  
beep.  
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Notes  
If the home area code is already entered, it appears on the display in step 4.  
To enter a different home area code, see “To change the home area code”  
below.  
Do not allow more than 20 seconds to elapse between each step of the  
procedure.  
Tips  
You may press Jog Dial instead of (PGM) in step 6.  
To check the current home area code, perform steps 1 to 4. The home area  
code appears on the display for about 20 seconds.  
To change the home area code  
1 Perform steps 1 to 4 on page 16.  
The current home area code appears on the display.  
2 Turn Jog Dial down to erase the current home area code.  
3 Enter a new home area code using the dialing keys.  
4 Press (PGM).  
You will hear a long confirmation beep.  
co n t in u e d  
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St e p 4: En t e rin g t h e a re a co d e (co n t in u e d )  
To e n t e r t h e lo ca l a re a co d e (Fo r 10 d ig it s  
p h o n e n u m b e rs u se rs)  
If a call matches one of the local area codes you entered, the phone  
number will be registered with 10 digits in the Caller ID list (area code  
+ number). If a call does not match one of the local area codes you  
entered, the phone number will be registered with 11 digits in the  
Caller ID list (1 + area code + number). Some regions of the country  
allow you to have more than one local area code. (Up to five local area  
codes can be entered in this phone.)  
1 Perform steps 1 to 3 on page 16.  
2 Turn Jog Dial up to make ”LOCAL“ flash.  
HOME LOCAL  
3 Press Jog Dial.  
#1 #2 #3 #4 #5  
4 Select the number (”#1“ to ”#5“) to enter the  
local area code by turning Jog Dial.  
5 Press Jog Dial.  
”ENTER AREA CODE“ appears on the  
display.  
6 Enter three digits of the local area code using the  
dialing keys.  
7 Press (PGM).  
You will hear a long confirmation beep.  
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Notes  
If the local area code is already entered, it appears on the display in step 5. To  
enter a different local area code, see “To change the local area code” below.  
Do not allow more than 20 seconds to elapse between each step of the  
procedure.  
Tips  
You may press Jog Dial instead of (PGM) in step 7.  
To check the current local area code, perform steps 1 to 5. The local area code  
appears on the display for about 20 seconds.  
To change the local area code  
1 Perform steps 1 to 5 on page 18.  
The current local area code appears on the display.  
2 Turn Jog Dial down to erase the current local area code.  
3 Enter a new local area code using the dialing keys.  
4 Press (PGM).  
You will hear a long confirmation beep.  
To erase the local area code  
You can erase the local area code. Perform steps 1 and 2 above, then  
press (PGM).  
The local area code will be erased, and you will hear a long  
confirmation beep.  
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Id e n t ifyin g t h e p a rt s  
Refer to the pages indicated in parentheses for details.  
Base Phone  
qf  
qg  
1
2
3
4
5
6
7
8
9
0
qa  
qs  
qd  
qh  
qj  
qk  
ql  
w;  
wa  
ws  
wd  
wf  
wg  
wh  
wj wk wl e; ea  
1 SKIP/QUICK button (p. 53)  
8 MENU button (p. 46)  
9 Dialing keys (p. 24)  
0 PGM (Program) button (p. 32)  
Press to skip to the next message.  
Keep the button pressed for quick  
playback of messages.  
Used to store numbers for speed  
dialing.  
2 PLAY/STOP (MAILBOX 1, 2, 3)  
buttons (p. 51, 53)  
qa LINE lamp (p. 24, 29)  
Lights when the handset is in use.  
qs SPARE BATT lamp (p. 15)  
Plays back recorded messages in  
each mailbox.  
3 NEW CALL lamp (p. 61)  
Lights while the spare battery is  
being charged.  
Flashes when there is a “NEW”  
data in the Caller ID list.  
qd CHARGE lamp (p. 13)  
4 REPEAT/SLOW button (p. 53)  
Lights while the battery is being  
charged.  
Press to repeat the current message  
or go back to the previous message.  
Keep the button pressed for slow  
playback of messages.  
qf Display w indow (p. 26, 32)  
qg Speaker  
5 Battery compartment (p. 15)  
qh Antenna (p. 11, 69)  
6 TIME/SET button (p. 46, 58)  
qj ANSWER ON/OFF button  
(p. 51)  
Press when setting the day and  
time, or to check the current time.  
Also used when setting the remote  
ID code (security code).  
Turns the answering function on or  
off.  
qk REC/MEMO button (p. 47, 57)  
7 SELECT button (p. 46)  
Records a greeting or memo  
message.  
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es ed ef  
ql ERASE button (p. 48, 54)  
wh INTERCOM button (p. 42)  
Erases the recorded greeting or  
messages.  
Lets you talk between the base  
phone and handset.  
w; VOL +/– buttons  
wj MIC (microphone) (p. 47, 57)  
wk HOLD button (p. 26)  
Puts a call on hold.  
(p. 26, 32, 54)  
Adjusts the speaker volume or  
press to move the cursor on the  
display.  
wl  
TONE button (p. 26)  
Allows you to switch temporarily to  
tone dialing.  
wa DIAL MODE sw itch (p. 12)  
Selects pulse or tone dialing.  
ws RINGER LEVEL sw itch (p. 31)  
Adjusts the ringer volume.  
e; SPEAKERPHONE lamp  
(p. 26)  
Lights while talking through the  
speakerphone.  
wd REDIAL/PAUSE button  
(p. 28, 33)  
ea SPEAKERPHONE button  
Redials the last number called/  
inserts a pause in the dialing  
sequence.  
(p. 26)  
Lets you make or receive a call.  
es Hook for AC pow er adaptor  
wf SPEED DIAL button (p. 32)  
cord (p. 11)  
Automatically dials the numbers  
programmed.  
ed DC IN 9V jack (p. 11, 69)  
wg CALL WAITING/FLASH button  
ef LINE (telephone line) jack  
(p. 26, 68)  
(p. 11, 69)  
Switches to a second call if you  
have “call waiting” service, or lets  
you make a new call.  
co n t in u e d  
Getting Started  
21US  
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Id e n t ifyin g t h e p a rt s (co n t in u e d )  
Handset  
1
2
3
0
qa  
qs  
4
5
6
qd  
qf  
7
8
9
qg  
qh  
qj  
qk  
1 Antenna  
9 PGM (Program) button  
(p. 16, 35)  
2 Speaker  
Used to store numbers in Phone  
Directory.  
3 Jog Dial (p. 16, 35, 61)  
4 TALK button (p. 24, 29)  
Lets you make or receive a call.  
5 INTERCOM button (p. 42)  
q; Display w indow (p. 24, 60)  
qa CALL WAITING/FLASH button  
(p. 25, 68)  
Switches to a second call if you  
have “call waiting” service, or lets  
you make a new call.  
Lets you talk between the base  
phone and handset.  
6 HOLD button (p. 25)  
Puts a call on hold.  
qs OFF button (p. 24)  
Allows you to disconnect the call.  
qd REDIAL button (p. 28)  
Redials the last number called.  
qf Dialing keys (p. 24)  
7 Battery compartment (p. 13)  
8
TONE button (p. 25)  
Allows you to switch temporarily to  
tone dialing.  
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ql  
w;  
qg #button (p. 66)  
Used to change the number of  
digits of the phone number in the  
Caller ID list.  
qh PAUSE button (p. 36)  
Inserts a pause in the dialing  
sequence.  
qj MUTING button (p. 25)  
Mutes your voice during a  
conversation.  
qk Microphone  
ql I (HEADSET) jack (p. 24, 29, 70)  
w; VOL (volume) sw itch (p. 25)  
Adjusts the handset volume.  
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Getting Started  
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Ba sics  
Ma kin g ca lls  
1
2
Pick up the handset from the  
base phone.  
Press (TALK) and wait until  
“TALK” appears on the display.  
The display also shows the talk  
time in hours, minutes and  
seconds.  
(CALL WAITING/ FLASH)  
You will then hear a dial tone.  
I (HEADSET)  
jack  
“HANDSET IN USE” appears  
on the display of the base phone  
and the LINE lamp on the base  
phone lights up.  
VOL sw itch  
(HOLD)  
(REDIAL)  
If “CHANNEL SEARCHING”  
appears on the display, move  
closer to the base phone.  
(*TONE)  
(MUTING)  
3
4
Dial the phone number.  
When youre done talking, press  
(OFF) or replace the handset on  
the base phone.  
The display and the LINE lamp  
on the base phone go off.  
Making calls w hen the headset is connected  
When the TL-HD1 headset (optional) is connected to the I  
(HEADSET) jack, you can talk through the headset.  
Precaution  
Avoid listening your headset at so loud a volume that extended play might  
affect your hearing.  
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Additional tasks  
To  
Do this  
Adjust the handset volume  
Set the VOL switch to H (high), M (middle) or L  
(low).  
Put a call on hold  
Press (HOLD). “HOLD” appears on the display.  
Press (HOLD) again to resume the conversation.  
Mute your voice  
Press (MUTING) to disable the microphone.  
“MUTING” appears on the display. Press  
(MUTING) again to cancel.  
Switch to another call  
(“call waiting” service*)  
Press (CALL WAITING/ FLASH).  
Press (CALL WAITING/ FLASH) again to return to the  
first caller.  
Switch to tone dialing  
temporarily  
Press (*TONE) after youre connected.  
The line will remain in tone dialing until  
disconnected.  
* You need to subscribe to the service from your telephone company.  
Notes  
When you increase the sound volume, in some cases the back ground noise  
may be increased as well. You should adjust the volume accordingly.  
If your conversation is muted and “CHANNEL SEARCHING” appears on  
the display, move closer to the base phone; otherwise, the call will be  
disconnected after one minute.  
If the battery becomes w eak during a call  
The handset will beep every three seconds five times and E and  
BATTERY LOW” appears on the display. Finish your call and charge  
the battery pack.  
For optimum performance, charge the battery for a full 12 hours.  
Note that during the first 10 - 15 minutes of charging, the phone will be  
inactive, i.e., unable to make or receive a call.  
After this initial 10 - 15 minutes, you may be able to use the phone, but  
the battery duration will be very short; thus it is recommended that  
you fully charge the battery before the next usage.  
co n t in u e d  
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Ma kin g ca lls (co n t in u e d )  
If you have a spare battery  
You can replace the battery pack without disconnecting the call during  
a conversation. To replace the battery pack, perform the following  
procedure.  
1 Press (HOLD) on the handset.  
The call is on hold and “HOLD” appears on the display.  
2 Replace the battery pack.  
3 Press (HOLD) or (TALK) to resume the conversation.  
Making calls through the speakerphone  
Press (SPEAKERPHONE) on the base  
SPEAKERPHONE lamp  
phone.  
“SPEAKERPHONE” appears on the  
display and the display also shows the talk  
(*TONE)  
time in hours, minutes and seconds.  
The SPEAKERPHONE lamp lights up.  
Dial the phone number.  
(VOL)  
When youre done talking, press  
(SPEAKERPHONE) again.  
(REDIAL/PAUSE)  
(HOLD)  
(CALL WAITING/FLASH)  
(SPEAKERPHONE)  
Additional tasks  
To  
Do this  
Adjust the speaker volume During speakerphone conversation, press (VOL)  
(+) or (--). Each press of (VOL)(+) or (--)  
switches the speaker volume by one of 8 levels.  
Put a call on hold  
Press (HOLD). “HOLD” appears on the display.  
Press (HOLD) again to resume the conversation.  
Switch to another call  
(“call waiting” service*)  
Press (CALL WAITING/FLASH).  
Press (CALL WAITING/FLASH) again to return to the  
first caller.  
Switch to tone dialing  
temporarily  
Press (*TONE) after youre connected.  
The line will remain in tone dialing until  
disconnected.  
* You need to subscribe to the service from your telephone company.  
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Notes  
While conversing with an outside caller via the handset, the display on the  
base phone shows “HANDSET IN USE”. If you press (SPEAKERPHONE) at  
this time, you can talk to the handset and to the line connected.  
When the talk time exceeds 9:5959, the display counts from 0:00’00 again.  
To obtain the best speakerphone performance  
• You may not be able to hear the other partys voice in a noisy place.  
Therefore, use the speakerphone in a quiet room.  
• Do not bring your hand or other object too close to the microphone  
or you will hear a shrill noise (“feedback”).  
• When the speaker volume is loud, or the base phone has been placed  
close to a wall, you may find that the volume drops suddenly. This  
is due to a circuit in the telephone designed to protect against  
feedback. In such cases, lower the speaker volume slightly.  
co n t in u e d  
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Ma kin g ca lls (co n t in u e d )  
Re d ia lin g  
1 Press (TALK) and wait until “TALK” appears on the display.  
The LINE lamp on the base phone lights up.  
If youre at the base phone, press (SPEAKERPHONE).  
“SPEAKERPHONE” appears on the display and the  
SPEAKERPHONE lamp lights up.  
2 Press (REDIAL) to redial the last number dialed.  
If youre at the base phone, press (REDIAL/PAUSE).  
Note  
If the number exceeds 32 digits or if it is erased, five short error beeps will alert  
you that the number cannot be redialed.  
Tip  
The number to be redialed is the last number dialed either on the handset or on  
the base phone.  
To check the phone number before redialing  
When not making a call with either the handset or base phone, press  
(REDIAL). If youre at the base phone, press (REDIAL/PAUSE).  
The last number dialed is displayed for five seconds.  
To dial the number, press (TALK) while the number is displayed. If  
youre at the base phone, press (SPEAKERPHONE).  
Note  
The number will not be displayed if the last number dialed exceeds 32 digits or  
if it is erased.  
To erase the last phone number dialed  
When not conversing with an outside caller with either the handset or  
base phone, press (REDIAL) twice within five seconds. If youre at the  
base phone, press (REDIAL/PAUSE) twice.  
The number will be erased from the memory, and you will hear a long  
confirmation beep.  
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Re ce ivin g ca lls  
1
When you hear the phone ring:  
• Press (TALK).  
or  
(CALL WAITING/ FLASH)  
• Pick up the handset from the base  
phone when the handset is placed  
on the base phone.  
I (HEADSET)  
jack  
VOL sw itch  
“TALK” appears on the display and  
the display also shows the talk time in  
hours, minutes and seconds.  
(HOLD)  
“HANDSET IN USE” appears on the  
display of the base phone and the  
LINE lamp on the base phone lights  
up.  
(MUTING)  
2
When youre done talking, press  
(OFF) or replace the handset on the  
base phone.  
The display and the LINE lamp on the  
base phone go off.  
Receiving calls w hen the headset is connected  
When the TL-HD1 headset (optional) is connected to the I  
(HEADSET) jack, you can talk through the headset.  
Precaution  
Avoid listening your headset at so loud a volume that extended play might  
affect your hearing.  
co n t in u e d  
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Re ce ivin g ca lls (co n t in u e d )  
Additional tasks  
Do this  
To  
Set the VOL switch to H (high), M (middle) or L  
(low).  
Adjust the handset volume  
Press (HOLD). “HOLD” appears on the display.  
Press (HOLD) again to resume the conversation.  
Put a call on hold  
Mute your voice  
Press (MUTING) to disable the microphone.  
“MUTING” appears on the display. Press  
(MUTING) again to cancel.  
Press (CALL WAITING/ FLASH).  
Press (CALL WAITING/ FLASH) again to return to the  
first caller.  
Switch to another call  
(“call waiting” service*)  
Turn on/ off the ringer of  
the handset  
See “Turning off the ringer of the handset” on  
page 40.  
* You need to subscribe to the service from your telephone company.  
Note  
If another call comes in by “call waiting” service while conversing with an  
outside caller, you will hear two short beeps.  
Tip  
To inform you of an incoming call, the display shows “** RINGING **when  
ringing.  
If you have subscribed to the Caller ID service;  
the callers number and/ or name appears on the display when you receive a  
call (see page 60) or when another call comes in by “call waiting” service.  
the ringer sound changes to a higher tone if the call matches the number  
stored on speed dialing keys or in the Phone Directory (memory match  
function; see page 60).  
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Receiving calls through the speakerphone  
When you hear the phone ring, press  
(SPEAKERPHONE) on the base phone.  
SPEAKERPHONE lamp  
(HOLD)  
“SPEAKERPHONE” appears on the display  
and the display also shows the talk time in  
hours, minutes and seconds.  
The SPEAKERPHONE lamp lights up.  
When youre done talking; press  
(SPEAKERPHONE) again.  
(VOL)  
RINGER  
LEVEL sw itch  
(CALL WAITING/FLASH)  
To obtain the best speakerphone performance,  
see page 27.  
(SPEAKERPHONE)  
Additional tasks  
To  
Do this  
Put a call on hold  
Press (HOLD). “HOLD” appears on the display.  
Press (HOLD) again to resume the conversation.  
Switch to another call  
(“call waiting” service*)  
Press (CALL WAITING/FLASH).  
Press (CALL WAITING/FLASH) again to return to the  
first caller.  
Adjust the speaker volume During speakerphone conversation, press (VOL)  
(+) or (--). Each press of (VOL)(+) or (--)  
switches the speaker volume by one of 8 levels.  
Adjust the ringer volume  
of the base phone  
Set the RINGER LEVEL switch on the base phone  
to HIGH, LOW or OFF.  
* You need to subscribe to the service from your telephone company.  
Note  
Even when you set the RINGER LEVEL switch on the base phone to OFF, the  
handset will ring when the ringer of the handset is turned on (see page 40).  
Tips  
To inform you of an incoming call, the display shows “** RINGING **”  
and the LINE lamp lights on and off according to the ring signal even when  
you set the RINGER LEVEL switch on the base phone to OFF.  
If there is an incoming call while on the intercom, the base phone will ring  
even when the RINGER LEVEL switch on the base phone is set to OFF.  
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Te le p h o n e Fe a t u re s  
Sp e e d d ia lin g  
You can dial with a touch of a few keys by storing a phone number on  
a dialing key.  
St o rin g p h o n e n u m b e rs a n d n a m e s  
Example: to store “SONY123-4567”.  
1
Press (PGM).  
“PROGRAM” appears on the display.  
2
3
Press (SPEED DIAL).  
“ENTER 0 TO 9” appears on the  
display.  
Press one of the dialing keys ((0) to  
(9)) to store a phone number on.  
(VOL)  
(REDIAL/PAUSE)  
ENTER NAME  
(SPEAKERPHONE)  
4 You will hear a confirmation beep.  
Enter the name using the dialing keys.  
You can enter up to 16 characters.  
Press a dialing key until the desired  
character appears. (See the character  
table for details.)  
Character table  
Key  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
(7)  
(8)  
(9)  
(0)  
(*)  
(#)  
Character  
1
Enter successive characters in the same  
way.  
A t B t C t 2  
D t E t F t 3  
G t H t I t 4  
J t K t L t 5  
M t N t O t 6  
P t Q t R t S t 7  
T t U t V t 8  
W t X t Y t Z t 9  
0
To enter two characters assigned to the  
same key, or to enter a “space”, press  
(VOL)(+) to move the cursor to the  
right.  
Example: to enter “SONY, press (7)  
four times (S), press (6) three times  
(O), press (VOL)(+) to move the  
cursor, press (6) twice (N), and press  
(9) three times (Y).  
SONY  
*
& t t , t t . t #  
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5
6
Press (PGM).  
“ENTER NUMBER” appears.  
Enter the phone number.  
SONY  
1234567  
You can enter up to 32 digits, including a tone  
and a pause, each of which is counted as one  
digit.  
When the phone number of 17 digits or more  
has been entered, the phone number appears in  
two lines.  
1234567890123456  
1
2
7
Press (PGM).  
You will hear a long confirmation beep, and the  
name and the number are stored. The display  
goes off.  
Note  
Do not allow more than 20 seconds to elapse between each step of the  
procedure.  
Tip  
If you have entered a wrong name or number in step 4 or 6, press  
(VOL)(--) to erase it. Then enter the correct name or number.  
To store a number to be dialed via Private Branch Exchange  
(PBX)  
Before entering a phone number in step 6 above, do as follows:  
1 Enter the outside line access digit (e.g., 9).  
2 Press (REDIAL/PAUSE).  
To change a stored number  
Store a new number, as described previously.  
co n t in u e d  
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Sp e e d d ia lin g (co n t in u e d )  
Ma kin g ca lls w it h sp e e d d ia lin g  
1 Press (SPEAKERPHONE).  
2 Press (SPEED DIAL).  
3 Enter the desired speed dialing number ((0) to (9)).  
The phone number stored as the speed dialing number will  
be dialed.  
To check the phone number before speed dialing  
When not making a call with the base phone, press (SPEED DIAL) and  
then one of the dialing keys ((0) to (9)).  
The number stored on the key appears on the display for five seconds.  
To dial the number, press (SPEAKERPHONE) while the number is  
displayed.  
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Ph o n e Dire ct o ry  
You can dial a number by scrolling through the Phone Directory, in  
which up to 50 phone numbers can be stored.  
St o rin g p h o n e n u m b e rs a n d n a m e s  
Example: to store “SONY123-4567”.  
Turn  
Press  
1
Press (PGM).  
(Be sure not to press (TALK).)  
DIRECTORY AREA  
RINGER  
If “DIRECTORY” is not flashing, turn  
Jog Dial down to make it flash.  
2
3
Press Jog Dial.  
“ENTER NAME” appears.  
(PAUSE)  
Enter the name using the dialing keys.  
You can enter up to 16 characters.  
Press a dialing key until the desired  
character appears. (See the character  
table for details.)  
Character table  
Key  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
(7)  
(8)  
(9)  
(0)  
(*)  
(#)  
Character  
Enter successive characters in the same  
way.  
1
A t B t C t 2  
D t E t F t 3  
G t H t I t 4  
J t K t L t 5  
M t N t O t 6  
P t Q t R t S t 7  
T t U t V t 8  
To enter two characters assigned to the  
same key, or to enter a “space”, turn  
Jog Dial up to move the cursor to the  
right.  
Example: to enter “SONY, press (7)  
four times (S), press (6) three times  
(O), turn Jog Dial up to move the  
cursor, press (6) twice (N), and press  
(9) three times (Y).  
W t X t Y t Z t 9  
0
SONY  
*
& t t , t t . t #  
co n t in u e d  
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Ph o n e Dire ct o ry (co n t in u e d )  
4
5
Press (PGM).  
“ENTER NUMBER” appears.  
Enter the phone number.  
SONY  
1234567  
You can enter up to 32 digits, including a tone  
and a pause, each of which is counted as one  
digit.  
When the phone number of 17 digits or more  
has been entered, the phone number appears in  
two lines.  
1234567890123456  
1
2
6
Press (PGM).  
You will hear a long confirmation beep, and the  
name and the number are stored. The display  
goes off.  
Notes  
• If you intend to save a 51st phone number, you will hear five short error  
beeps and “MEMORY FULL” will be displayed. You cannot store the phone  
number. To store another phone number, erase one of the stored phone  
numbers (see page 38).  
• Do not allow more than 20 seconds to elapse between each step of the  
procedure.  
• The total number of phone numbers which can be stored into the Phone  
Directory varies according to the number of digits of each phone number. If  
all the phone numbers consist of up to 16 digits, you can store up to 50 phone  
numbers. However, as the Phone Directory uses two-phone number memory  
to store one phone number of 17 digits or more, the total number of phone  
numbers which can be stored in the Phone Directory decreases two by two  
every time you store a phone number of 17 digits or more.  
Tips  
• If you have entered a wrong name or number in step 3 or 5, turn Jog Dial  
down to erase it. Then enter the correct name or number.  
• You may press Jog Dial instead of (PGM) in steps 4 and 6.  
To store a number to be dialed via Private Branch Exchange  
(PBX)  
Before entering a phone number in step 5 above, do as follows:  
1 Enter the outside line access digit (e.g., 9).  
2 Press (PAUSE).  
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Ch a n g in g a st o re d n a m e a n d /o r p h o n e  
n u m b e r  
1 Display the name and phone number you want  
to change by doing steps 1 and 2 in “Making  
calls from the Phone Directory” on page 38.  
SONY  
1234567  
2 Press Jog Dial.  
DIAL EDIT ERASE  
1234567  
3 Turn Jog Dial up to make “EDIT” flash and  
SONY  
1234567  
press Jog Dial.  
The cursor flashes at the last character of the  
name.  
4 Turn Jog Dial down to erase the characters and  
enter the new name.  
If you want to change only the number, skip this  
step.  
5 Press Jog Dial.  
SMITH  
123456  
7
The cursor flashes at the last digit of the phone  
number.  
6 Turn Jog Dial down to erase the number and  
enter the new number.  
If you dont want to change the number, skip  
this step.  
7 Press Jog Dial.  
You will hear a long confirmation beep and the  
name and/ or the number is changed.  
Tip  
When the phone number of 17 digits or more has been entered, “–” is displayed  
next to 15th digit and then the all digits are displayed in two lines after about  
two seconds.  
co n t in u e d  
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Ph o n e Dire ct o ry (co n t in u e d )  
Era sin g a m e m o ry lo ca t io n  
SONY  
1234567  
1 Display the name and phone number you want  
to erase by doing steps 1 and 2 in “Making calls  
from the Phone Directory”.  
DIAL EDIT ERASE  
1234567  
2 Press Jog Dial.  
ERASE NO YES  
1234567  
3 Turn Jog Dial up to make “ERASE” flash and  
press Jog Dial.  
4 Turn Jog Dial up to make “YES” flash, then press Jog Dial.  
You hear a long confirmation beep and the memory location  
is erased.  
Ma kin g ca lls fro m t h e Ph o n e Dire ct o ry  
1
Press Jog Dial.  
Turn  
Press  
“DIRECTORY” appears on the  
display.  
2
Display the name and phone number  
you want to call.  
To search in alphabetical order: Turn  
Jog Dial up or down.  
To search by entering the initial  
character: Press the dialing key of the  
desired character, then turn Jog Dial.  
SONY  
1234567  
3
4
Press Jog Dial.  
DIAL EDIT ERASE  
1234567  
Press Jog Dial again.  
The phone number will be dialed.  
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Tip  
You may press (TALK) to make a call instead of doing steps 3 and 4.  
About the search order  
The names appear in the following order when you turn Jog Dial up or  
down.  
• Alphabetical order: ABC...XYZ y symbols y *y #y 0 - 9  
• Initial character: To search for “SONY” for example, press (7) and  
then turn Jog Dial to search through the names starting with P, Q, R,  
S or 7.  
Telephone Features 39US  
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Se t t in g t h e rin g e r t yp e  
You can select a ringer type of the handset from four type.  
1
2
Press (PGM).  
Turn Jog Dial up to make “RINGER”  
flash.  
Turn  
Press  
DIRECTORY AREA  
RINGER  
3
Press Jog Dial.  
The current ringer type appears.  
RINGER 1  
SELECTED  
4
5
Press one of the dialing keys ((1) to  
(4)) to select a ringer type.  
You will hear the corresponding ringer  
tone.  
Press (OFF).  
Tu rn in g o ff t h e rin g e r o f t h e h a n d se t  
1 Perform steps 1 to 3 above.  
2 Press (0).  
RINGER OFF  
SELECTED  
You will hear a confirmation beep.  
3 Press (OFF).  
When “RINGER” is set to “RINGER OFF”  
The handset wont ring. You can still make calls, and also receive  
calls if another telephone connected to the same line rings to inform  
you on incoming calls.  
To turn the ringer on again  
Follow the instructions described in “Setting the ringer type”.  
40US  
Telephone Features  
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Sw it ch in g t h e p h o n e s d u rin g a ca ll  
You can easily switch between the handset and speakerphone on the  
base phone without disconnecting the call.  
To sw it ch fro m t h e b a se p h o n e t o t h e h a n d se t  
1
Press (HOLD) on the base  
phone.  
LINE lamp  
The call is on hold and “HOLD”  
appears on the display and the  
SPEAKERPHONE lamp on the  
base phone flashes.  
2
Press (TALK) or (HOLD) on the  
handset.  
SPEAKERPHONE  
lamp  
You can continue talking to the  
caller through the handset.  
(SPEAKERPHONE)  
To sw it ch fro m t h e h a n d se t t o t h e b a se p h o n e  
1
2
Press (HOLD) on the handset.  
The call is on hold and “HOLD”  
appears on the display and the  
LINE lamp on the base phone  
flashes.  
Press (SPEAKERPHONE) or  
(HOLD) on the base phone.  
(TALK)  
You can continue talking to the  
caller through the  
speakerphone.  
Tips  
While talking through the speakerphone on the base phone, if you pick up  
the handset, the call will be switched to the handset.  
When the call is put on hold on the base phone, if you pick up the handset,  
the call will be switched to the handset.  
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Ta lkin g b e t w e e n t h e p h o n e s (In t e rco m )  
You can converse using the base phone and the handset. You can start  
the intercom from either phone.  
To t a lk fro m t h e h a n d se t t o  
t h e b a se p h o n e  
Press (INTERCOM) on the handset.  
After the base phone rings twice, you  
will be connected automatically.  
(OFF)  
When a person at the base phone  
answers, you can talk with each other.  
(TALK)  
(INTERCOM)  
“INTERCOM” appears on the display.  
When you are done talking or if no  
one answ ers the phone  
Press (OFF) on the handset.  
To t a lk fro m t h e b a se  
p h o n e t o t h e h a n d se t  
Press (INTERCOM) on the base phone.  
The base phone and handset ring and  
** PAGING **” appears on the  
display.  
When a person at the handset presses  
(INTERCOM), you can talk with each  
other.  
“INTERCOM” appears on the display.  
When you are done talking or if no  
one answ ers the phone  
(INTERCOM)  
(SPEAKERPHONE)  
Press (INTERCOM) again.  
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Telephone Features  
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Notes  
If theres an incoming call while on the intercom, only the base phone rings.  
To answer the call, press (SPEAKERPHONE) on the base phone or (TALK) on  
the handset. The intercom is canceled and you can talk to the outside caller.  
While conversing with an outside caller via the base phone or handset, you  
cannot make an intercom call. If you press (INTERCOM), you will hear a busy  
tone.  
Tips  
You can receive an intercom call on the handset even when “RINGER” is set  
to “RINGER OFF”.  
You can receive an intercom call on the base phone even when the RINGER  
LEVEL switch on the base phone is set to OFF. The base phone will ring at a  
low level.  
Telephone Features 43US  
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Tra n sfe rrin g a ca ll  
You can transfer a call between the handset and base phone without  
disconnecting the call.  
To t ra n sfe r fro m t h e b a se p h o n e t o t h e h a n d se t  
1
Press (INTERCOM) to page the  
handset.  
The call is put on hold on the  
base phone and the handset  
rings. “** PAGING **”  
appears on the display of both  
the base phone and handset.  
2
Press (INTERCOM) on the  
handset.  
(SPEAKERPHONE)  
“INTERCOM” appears on the  
display of both the handset and  
base phone.  
You can talk between the base  
phone and the handset.  
3
Press (TALK) on the handset to  
talk to the caller with the  
handset.  
(TALK)  
“TALK” appears on the display  
of the handset.  
If no one answ ers the phone  
Press (SPEAKERPHONE) on the base  
phone.  
Tips  
You can receive an intercom call on the handset even when “RINGER” is set  
to “RINGER OFF”. The handset will ring at a low level.  
If you have accidentally pressed (HOLD) in step 1, just press (INTERCOM)  
and you will get the same result as by pressing (INTERCOM) only.  
The INTERCOM lamp on the base phone flashes during intercom.  
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Telephone Features  
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To t ra n sfe r fro m t h e h a n d se t t o t h e b a se p h o n e  
1
Press (INTERCOM) to page the  
base phone.  
The call is put on hold on the  
handset.  
After the base phone rings  
twice, you will be connected  
automatically.  
(TALK)  
When a person at the base  
phone answers, you can talk  
with each other.  
“INTERCOM” appears on the  
display of both the base phone  
and handset.  
2
Press (SPEAKERPHONE) on the  
base phone to talk to the caller  
with the base phone.  
“SPEAKERPHONE” appears on  
the display of the base phone.  
If no one answ ers the phone  
(SPEAKERPHONE)  
Press (TALK) on the handset.  
Tip  
You can receive an intercom call on the base phone even when the RINGER  
LEVEL switch on the base phone is set to OFF. The base phone will ring at a  
low level.  
Telephone Features 45US  
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An sw e rin g Ma ch in e Fe a t u re s  
Se t t in g u p t h e a n sw e rin g m a ch in e  
Se t t in g t h e t im e a n d d a y o f t h e w e e k  
1
Press (MENU) repeatedly until  
you hear “Set day and time”.  
”- -” blinks on the display.  
2
3
Press (SELECT) repeatedly to  
select the day of the week.  
Press (TIME/SET).  
The day is set and the hour is  
announced.  
4
5
Press (SELECT) repeatedly to  
select the hour.  
Press (TIME/SET).  
The hour is set and the minute is  
announced.  
6
7
Press (SELECT) repeatedly to  
select the minute.  
Press (TIME/SET).  
The day and time you just  
entered is announced and the  
clock restarts.  
8
Press (PLAY/STOP) to exit the  
menu setup mode.  
You will hear a long  
confirmation beep.  
Notes  
Press and hold (SELECT) to increase the minute setting by 10.  
The time and day are preset to Monday, 12:00 AM.  
“CL” flashes when the day and time is cleared or delayed due to a power  
interruption, or when you connect the base phone to the AC outlet for the  
first time.  
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Tip  
All the mailbox buttons ((MAILBOX 1), (MAILBOX 2) and (MAILBOX 3)) work as  
the (PLAY/STOP) button; press any of the three in this case.  
To hear the current time  
Press (TIME/SET). The current time setting is announced.  
Re co rd in g t h e g re e t in g  
You can record your own greeting for the “normal” and  
“announcement only” modes (see page 55).  
1
Press (MENU) repeatedly until  
“Set out-going message” is  
announced.  
“- -” blinks on the display.  
2
3
Press (REC/MEMO).  
“Now recording” is announced  
and a long beep sounds.  
Speak about 12 inches (30 cm)  
away from the microphone  
(MIC). The display starts  
counting. You can record up to  
90 seconds.  
(ERASE)  
MIC (microphone)  
4
Press (PLAY/STOP) to stop  
recording.  
Your greeting replays  
automatically.  
Notes  
If you do not record your own greeting, the prerecorded greeting will be  
assigned automatically (see page 48).  
If your greeting is less than two seconds, the greeting is not recorded. The  
prerecorded greeting will be assigned automatically.  
If a call comes in during recording, recording stops automatically.  
If 90 seconds have passed or memory becomes full in step 3, recording stops  
automatically.  
“Memory full” is announced if no recording space is available when you  
press (REC/MEMO). Erase unnecessary messages (see page 54).  
Tip  
To record a greeting for the “announcement only” mode, select the  
announcement only mode first (see page 55), then follow the instructions above.  
Otherwise, the normal greeting will be recorded.  
co n t in u e d  
Answering Machine Features 47US  
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Se t t in g u p t h e a n sw e rin g m a ch in e (co n t in u e d )  
To check the greeting  
Press (MENU) repeatedly until “Set out-going message” is announced.  
Then press (PLAY/STOP) to play back the greeting.  
To change the greeting  
Record a new greeting by following the instructions on the previous  
page. The new greeting replaces the old one.  
To erase the greeting  
1 Press (MENU) repeatedly until “Set out-going message” is  
announced.  
2 Press (ERASE).  
Notes  
You can also erase the greeting during playback.  
If you have erased your own greeting, the prerecorded greeting will be  
assigned automatically.  
Prerecorded greetings  
Normal mode:  
“Hello, Im unable to answer your call  
right now. Please leave your name,  
number and message after the tone.”  
Announcement only mode: “Hello, Im unable to answer your call  
right now. Please call again. Thank you.”  
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Se t t in g t h e n u m b e r o f rin g s  
You can select the number of times the phone rings before it answers  
to take a message.  
There are four modes: 2, 4, 6, and Toll Saver.  
1 Press (MENU) repeatedly until you hear “Set number of  
rings”.  
“- -” blinks on the display.  
2 Press (SELECT) repeatedly to select a ring duration (2, 4, 6,  
or Toll Saver).  
To answer after 2 rings, select “2”.  
To answer after 4 rings, select “4”.  
To answer after 6 rings, select “6”.  
Select “Toll Saver” to answer after 2 rings when there are  
new messages, and 4 rings where there are no new  
messages.  
3 Press (TIME/SET).  
The ring duration setting is announced.  
4 Press (PLAY/STOP) to exit the menu setup mode.  
Notes  
When the number of rings is set to “Toll Saver”, the phone answers after 2  
rings if new messages are recorded. If no new message are recorded, it  
answers after 4 rings. When you hear 3 rings, you will know that there are no  
new messages. You can save the toll for the call when you pick up messages  
from an outside phone.  
The number of rings is preset to 4 rings.  
co n t in u e d  
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Se t t in g u p t h e a n sw e rin g m a ch in e (co n t in u e d )  
Se t t in g t h e a u d ib le m e ssa g e a le rt  
You have the option of having a beep tell you if you have received any  
new incoming messages.  
1
Press (MENU) repeatedly until  
you hear “Set audible message  
alert”.  
(TIME/SET)  
(PLAY/STOP)  
“- -” blinks on the display.  
2
3
Press (SELECT) to set the  
audible message alert on or off.  
(VOL)  
Press (TIME/SET).  
The setting is announced.  
4
Press (PLAY/STOP) to exit the  
menu setup mode.  
Notes  
• When the audible message alert is turned on, you will hear a beep every 10  
seconds if there are any new messages.  
To stop the beep, press any button related to the answering machine  
function.  
The audible message alert is preset to off.  
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Answering Machine Features  
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Tu rn in g o n t h e a n sw e rin g fu n ct io n  
Message counter  
Press (ANSWER ON/OFF) on the  
base phone.  
The ANSWER ON/ OFF button  
lights up.  
(ANSWER ON/OFF)  
Mailbox usage  
This phone offers you three voice mailboxes, providing a convenient  
way to share the mailbox feature with other members of your  
household or business.  
When a caller calls  
The caller can choose one of the two ways to leave a message:  
• If calling from a touch-tone phone, the caller select a mailbox by  
pressing (*)(1) (MAILBOX 1), (*)(2) (MAILBOX 2) or (*)(3)  
(MAILBOX 3) while the caller hears the greeting. The greeting stops  
and a beep will sound, then the caller can start recording a message  
• Wait until the greeting finishes, then start recording a message.  
When the caller does not select a mailbox, the message is  
automatically recorded to MAILBOX 1.  
Notes  
If four minutes have passed while recording the incoming message, the line  
will be disconnected automatically.  
If the message is shorter than two seconds, it will not be recorded.  
To turn off the answ ering function  
Press (ANSWER ON/OFF) on the base phone.  
The ANSWER ON/ OFF button goes off.  
co n t in u e d  
Answering Machine Features 51US  
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Se t t in g u p t h e a n sw e rin g m a ch in e (co n t in u e d )  
Note  
The answering function is preset to on.  
Tip  
The answering machine will automatically answer a call after 10 rings, even if  
the answering function is off and announces “Please enter your security code”  
to prompt the caller to turn on the answering function.  
When the memory is full  
The total recording time of this answering machine is approximately  
15 minutes (including the greeting, messages, and memo).  
When the remaining recording time becomes less than 30 seconds, “F”  
flashes on the display and the answering machine goes into the  
memory full status.  
In this status, the answering machine will not answer a call until after  
10 rings even if the answering function is on.  
To avoid this erase unnecessary messages (see page 54). You can also  
erase the messages from an outside phone (see page 59).  
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Pla yin g b a ck m e ssa g e s  
If there are new messages, the display flashes the number of new  
messages.  
You will hear beeps if the audible message alert setting is on (see page 50).  
Press a mailbox button  
(REPEAT/SLOW)  
((MAILBOX 1), (MAILBOX 2) or  
(MAILBOX 3)) to play back new  
messages in the selected mailbox.  
(SKIP/QUICK)  
Additional tasks w hen playing back messages  
To  
Do this  
Stop playback  
Press a mailbox button ((MAILBOX 1),  
(MAILBOX 2) or (MAILBOX 3)).  
Repeat the current message  
Skip the current message  
Press (REPEAT/SLOW) during play back.  
Press (SKIP/QUICK).  
Go back to the previous message Press (REPEAT/SLOW) within the first two  
seconds of the current message playback.  
Play back slowly  
Play back quickly  
Press and hold (REPEAT/SLOW) during play  
back.  
Release (REPEAT/SLOW) to return to normal.  
Press and hold (SKIP/QUICK) during play  
back.  
Release (SKIP/QUICK) to return to normal.  
Notes  
If a call comes in, the play back will stop.  
A time and day stamp is announced after each message.  
Tips  
If there are no new messages, all the previously reviewed messages are  
played back.  
The messages are saved even after a power failure.  
co n t in u e d  
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Pla yin g b a ck m e ssa g e s (co n t in u e d )  
Ad ju st in g t h e sp e a ke r vo lu m e  
To adjust the speaker volume, press  
(VOL)(+) or ( ).  
-
Notes  
When you have reached the minimum or maximum volume level, you will  
hear three short beeps.  
You cannot adjust the speaker volume while the phone is ringing.  
Tip  
There are 8 steps for the volume level (1 to 8). The volume level is preset to 5.  
Era sin g m e ssa g e s  
1
2
Press and hold (ERASE) for  
more than two seconds.  
Press a button for the mailbox  
you want to erase ((MAILBOX 1),  
(MAILBOX 2) or (MAILBOX 3)).  
You will hear a long  
confirmation beep and all “old”  
messages in the selected  
mailbox are erased.  
To erase individual messages  
Press (ERASE) while playing back the message that you want to erase.  
Note  
The display shows the total number of “new” (i.e. unreviewed) messages.  
Therefore, the display is reset to “0” when you have played back all new  
messages, whether they have been erased or not. Be sure to erase unnecessary  
messages before the memory becomes full.  
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Se le ct in g t h e An n o u n ce m e n t On ly  
Mo d e  
You can set the answering machine to play the greeting without  
recording incoming messages (announcement only mode). You might  
want to select this mode when, for example, you expect to be away for  
a while and you cannot pick up messages.  
1
2
Press (MENU) repeatedly until  
you hear “Set announce only”.  
(TIME/SET)  
Press (SELECT) to set the  
announcement only mode on or  
off.  
3
4
Press (TIME/SET).  
The setting is announced.  
(PLAY/STOP)  
Press (PLAY/STOP) to exit the  
menu setup mode. The display  
shows “A” when the answering  
machine is set to the  
announcement only mode.  
Notes  
To activate announcement only mode, you have to turn on the answering  
machine.  
The announcement only mode is preset to off.  
Answering Machine Features 55US  
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Scre e n in g ca lls  
You can screen calls by leaving the answering machine on while you  
are at home. When a call is answered, you can hear the message being  
recorded through the base phone. You can decide either to continue  
recording or to answer the call.  
Alternatively, you may select to mute the message (see “Turning on/  
off the screening calls function” below).  
The message will be recorded, but to hear it you will need to play back  
the message (see page 53).  
To answ er the call  
Press (TALK) on the handset.  
Notes  
Press (VOL)(+) or (-) to adjust the speaker volume. If the speaker volume is  
set at its minimum level, you will not be able to hear incoming calls.  
The answering machine will stop automatically when the handset or a parallel  
phone is picked up. If the answering machine does not stop, press either  
(PLAY/STOP) on the base phone, or (*)(0) on the handset or parallel phone.  
The recording will remain as a new message.  
Tu rn in g o n /o ff t h e scre e n in g ca lls fu n ct io n  
The screening calls function is preset to on at the factory.  
1
2
Press (MENU) repeatedly until  
you hear “Set call screening”.  
(TIME/SET)  
Press (SELECT) to set the  
screening calls function on or  
off.  
3
4
Press (TIME/SET).  
The setting is announced.  
(PLAY/STOP)  
Press (PLAY/STOP) to exit the  
menu setup mode.  
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Re co rd in g a m e m o m e ssa g e  
You can leave messages for other users of the unit.  
1
2
Press (REC/MEMO).  
Press a mailbox button  
((MAILBOX 1), (MAILBOX 2) or  
(MAILBOX 3)) to which you  
want to leave the message.  
“Now recording” is announced  
and counting starts.  
3
4
Speak about 12 inches (30 cm)  
away from the microphone  
(MIC) to record your message.  
MIC (microphone)  
A memo can be up to four  
minutes in length.  
Press (PLAY/STOP) to stop  
recording.  
The message number on the  
display increases by one.  
Notes  
If the memory becomes full, the answering machine will stop recording.  
“Memory full” is announced if no recording space is available when you  
press (REC/MEMO).  
If your message is shorter than two seconds, the recording will be canceled.  
The display flashes “99” if you record a memo for more than 99 seconds.  
If a call comes in during recording, the recording will be stopped.  
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Op e ra t in g fro m a n o u t sid e p h o n e  
Se t t in g t h e re m o t e ID co d e (se cu rit y co d e )  
To operate the answering machine from a touch-tone phone while you  
are away from home, you need to set the remote ID code (security  
code).  
1
2
Press (MENU) repeatedly until  
you hear “Set security code”.  
Press (SELECT) to change the  
remote ID code (security code)  
setting.  
3
4
Press (TIME/SET) to confirm  
your choice.  
The new remote ID code  
(security code) is announced.  
Press (PLAY/STOP) to exit the  
menu setup mode.  
Note  
Press and hold (SELECT) to increase the remote ID code (security code) by 10.  
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Pickin g u p n e w m e ssa g e s  
1 Call your telephone number from a touch-tone phone.  
2 When you hear the greeting, press (#) and enter your remote ID code  
(security code).  
You will hear a confirmation beep.  
The number of new messages will be announced.  
3 Press the keys in the “Table of control codes” below for the desired  
operation command.  
4 When you are finished, disconnect the line.  
Notes  
Do not let two seconds elapse between each digit of the remote ID code (security code) and  
the control code.  
If you did not turn on the answering machine, your phone answers automatically after 10  
rings.  
If the message recording memory runs out, the answering machine turns off automatically.  
“Memory full. Please enter your security code” is announced.  
If you enter wrong remote ID code (security code) three times, the line will disconnect.  
If no keys are pressed within 20 seconds, the line will disconnect.  
Tips  
Press (*)(0) on the touch-tone keypad or (PLAY/STOP) on the base phone to disconnect the  
line.  
Cut off the Remote Control Card and carry it with you to see how to operate from an outside  
phone.  
Table of control codes  
To  
Key  
Notes  
Play back messages in MAILBOX 1  
Play back messages in MAILBOX 2  
Play back messages in MAILBOX 3  
Repeat/ skip backward  
(#)(1) Plays back from the first new message.  
(#)(2) Plays back from the first new message.  
(#)(3) Plays back from the first new message.  
(#)(4) Press during play back to repeat a message. To  
skip backward, press within two seconds after  
the current message starts.  
Get help  
(*)(5) Press to access simple voice menu. Press again  
to access advanced voice menu.  
Stop operation  
(#)(5) Stops every function  
Skip forward  
(#)(6) Press during play back to skip forward.  
(*)(7) “Now recording” is announced.  
(#)(7) Review your greeting  
Record greeting  
Check greeting  
Record a memo  
(*)(8) Select the mailbox by entering “1”, “2” or “3”.  
(#)(9) Press during play back  
Erase individual messages  
Turn answering machine on/ off  
(#)(0) Turns the system on/ off. “Answer machine on”  
or “Answer machine off” is announced.  
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Ca lle r ID Fe a t u re s  
Un d e rst a n d in g t h e Ca lle r ID se rvice  
Caller ID allows the callers phone number to be shown on the display  
before the call is answered. In order to use this feature, you must first  
subscribe to the Caller ID service. The name of this service may vary  
depending on your telephone company.  
To use this feature, be sure to enter your home area code (see page 16).  
Wh e n yo u re ce ive a ca ll  
The phone number appears on the display with the date and time* as  
shown in the following example.  
If your Caller ID service includes the caller name service, the callers  
name also appears on the display (up to 15 letters).  
Handset  
Callers name  
Callers phone number  
The date and time received  
SMITH JOHN  
1-201-123-4567  
* The display on the base phone  
does not show the date and time.  
When you answer the call, the Caller ID display changes to the  
“TALK” or “SPEAKERPHONE” display.  
Notes  
-
The caller’s phone number and/ or name will not appear in the following cases:  
“OUT OF AREA”: when the call is made through a telephone company which  
does not offer Caller ID service (including international calls).  
-
“PRIVATE”: when the call is “blocked.” For privacy reasons, many states allow  
callers the option to prevent his or her telephone data from being displayed on  
the other partys Caller ID display.  
If the call is from an office which uses multiple lines, the displayed phone number  
may not match the number you use to call the extension.  
Tip  
Even if the ringer of the handset is set to “RINGER OFF”, you can receive  
Caller ID data.  
About the memory match function  
If you receive a call from a phone number which is stored on speed dialing  
keys (see page 32) or in the Phone Directory (see page 35), the ringer sound  
will change to a higher tone from the second ring.  
Note  
The memory match function does not work with “OUT OF AREA” or “PRIVATE”  
calls; and it may not work with calls made from an office which uses multiple lines  
because the number does not always match the one you stored in this phone.  
60US  
Caller ID Features  
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Lo o kin g a t t h e Ca lle r ID list  
The phone stores the data of the last 20 calls received including “OUT  
OF AREA” and “PRIVATE” calls. It keeps track of all calls received;  
even if they were not answered.  
Vie w in g t h e Ca lle r ID list  
You can look through the Caller ID list to check the phone number  
and/ or name of the calls received on the handsets display. Note that  
the display on the base phone shows the current callers phone number  
and/ or name only, and you cannot view the caller ID list on the base  
phone.  
Turn  
1
2
Turn Jog Dial.  
The display shows the number  
of “NEW” (calls which you have  
not viewed) and “OLD” (calls  
which you have viewed) calls.  
NEW O8 OLD 12  
Turn Jog Dial down to display  
older data or up to display  
newer data.  
NEW CALL lamp  
Note  
If a 21st call is received, the oldest data is automatically  
erased.  
Tip  
If there is a “NEW” data, the NEW CALL lamp of the  
base phone flashes.  
co n t in u e d  
Caller ID Features  
61US  
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Lo o kin g a t t h e Ca lle r ID list (co n t in u e d )  
About the “*mark  
*” appears if there are more than two calls  
from the same phone number. The older data  
will be replaced by the new data, so the calls  
are counted as only one call.  
SMITH JOHN  
1-201-123-4567  
*
Era sin g d a t a fro m t h e Ca lle r ID list  
Old data will be erased automatically when a 21st call comes in, but  
you can also manually erase unnecessary data one by one or erase the  
entire list.  
To erase the phone number one by one  
1 Display the phone number you want to erase  
SMITH JOHN  
1-201-123-4567  
from the Caller ID list (see page 61).  
2 Press Jog Dial.  
DIAL PGM ERASE  
1-201-123-4567  
ERASE NO YES  
1-201-123-4567  
3 Turn Jog Dial up to make “ERASE” flash and  
press Jog Dial.  
4 Turn Jog Dial up to make “YES” flash, then  
press Jog Dial.  
You will hear a long confirmation beep and the  
data is erased.  
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To erase the entire list at once  
SMITH JOHN  
1-201-123-4567  
1 Display any Caller ID data.  
2 Press Jog Dial.  
DIAL PGM ERASE  
1-201-123-4567  
3 Turn Jog Dial up to make “ERASE” flash and  
ERASE NO YES ALL  
1-201-123-4567  
press Jog Dial.  
4 Turn Jog Dial up to make “ALL” flash, then  
ALL ERASE NO YES  
1-201-123-4567  
press Jog Dial.  
5 Turn Jog Dial up to make “YES” flash, then  
NEW OO OLD OO  
press Jog Dial.  
You will hear a long confirmation beep and the  
entire list is erased.  
Note  
“ALL” appears only when all the data has become “OLD” data. If there is any  
“NEW” data, you cannot erase the entire list.  
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Usin g t h e Ca lle r ID list  
By using the Caller ID list, you can call back a phone number from the  
Caller ID list easily, or store numbers from the Caller ID list into the  
Phone Directory.  
Ca llin g b a ck a n u m b e r fro m t h e Ca lle r ID list  
1
Display the phone number you  
want to call from the Caller ID  
list (see page 61).  
Turn  
Press  
SMITH JOHN  
1-201-123-4567  
2
3
Confirm the number and press  
Jog Dial.  
DIAL PGM ERASE  
1-201-123-4567  
Press Jog Dial again.  
The phone automatically dials  
the displayed number.  
Notes  
If the number displayed in step 1 is not the one you should call back, you can  
change the number of digits of the phone number as described on page 66.  
If the phone is connected to a Private Branch Exchange (PBX), you may not  
be able to call back from the Caller ID list because an outside line access digit  
is necessary.  
Tip  
You may press (TALK) to make a call instead of doing steps 2 and 3.  
64US  
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St o rin g a n u m b e r o f t h e Ca lle r ID list in t o  
t h e Ph o n e Dire ct o ry  
1 Display the name and phone number you want  
SMITH JOHN  
1-201-123-4567  
to store from the Caller ID list (see page 61).  
2 Confirm the number and press Jog Dial.  
DIAL PGM ERASE  
1-201-123-4567  
3 Turn Jog Dial up to make “PGM” flash and  
SMITH JOHN  
12011234567  
press Jog Dial.  
The cursor flashes at the end of the name.  
Enter or change the name, if necessary (see page  
37).  
4 Press Jog Dial.  
SMITH JOHN  
The cursor flashes at the end of the phone  
number.  
12011234567  
Enter or change the phone number, if necessary  
(see page 37).  
5 Press Jog Dial again.  
You will hear a long confirmation beep and the  
name and number are stored.  
Notes  
Do not allow more than 20 seconds to elapse between each step of the  
procedure.  
If the number displayed in step 1 is not the one you should store, you can  
change the number of digits of the phone number as described on page 66.  
If the phone is connected to a Private Branch Exchange (PBX), you may need  
to add an outside line access digit.  
co n t in u e d  
65US  
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Usin g t h e Ca lle r ID list (co n t in u e d )  
To ch a n g e t h e n u m b e r o f d ig it s o f t h e p h o n e  
n u m b e r  
If the number of digits of the phone number in the Caller ID list is  
different from the actual phone number, you need to adjust the  
number of digits of the phone number to call back or store into the  
Phone Directory.  
1 While the phone number from the Caller ID list is displayed,  
press (#) repeatedly until the phone number with the  
correct number of digits appears on the display.  
Each time you press (#), the number of digits changes as  
follows:  
When the home area code and the local area code do  
not match  
SMITH JOHN  
201-123-4567  
SMITH JOHN  
1-201-123-4567  
SMITH JOHN  
123-4567  
SMITH JOHN  
1-123-4567  
When the home area code matches  
SMITH JOHN  
1-201-123-4567  
SMITH JOHN  
123-4567  
SMITH JOHN  
1-123-4567  
SMITH JOHN  
201-123-4567  
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When the local area code matches  
SMITH JOHN  
SMITH JOHN  
1-123-4567  
201-123-4567  
SMITH JOHN  
1-201-123-4567  
SMITH JOHN  
123-4567  
2 Continue the operation to call or store the phone number  
with the correct number of digits (pages 64 and 65).  
Notes  
You need to adjust the number of digits each time you call back from the  
Caller ID list as the changes to the Caller ID data is not stored in memory.  
You may not be able to change the number of digits depending on the Caller  
ID data.  
67US  
Caller ID Features  
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Usin g “ Ca lle r ID w it h ca ll w a it in g ”  
se rvice  
This telephone is compatible with the “Caller ID with call waiting”  
service. Make sure that your telephone company offers this service.  
Like the basic Caller ID service, you need to subscribe to “Caller ID  
with call waiting” in order to use this service.  
Even though you may have already subscribed to “Caller ID” and  
“call w aiting” as tw o separate services, you need to request a  
subscription to “Caller ID w ith call w aiting” as a single service.  
This is a new service that combines the two services.  
Even though you now have a “Caller ID w ith call w aiting”  
compatible phone, unless you subscribe to the combined “Caller ID  
w ith call w aiting” service, you w ill not be able to see the name  
and number of the second caller.  
When a new call comes in while you are talking, you hear two short  
beeps. The callers name and/ or phone number of the new call appears  
on the display for about 20 seconds.  
To sw itch to another caller  
1
2
To switch to the new caller,  
press (CALL WAITING/ FLASH).  
To switch back to the first caller,  
press (CALL WAITING/ FLASH)  
again.  
68US  
Caller ID Features  
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Ad d it io n a l In fo rm a t io n  
Mo u n t in g t h e b a se p h o n e o n a w a ll  
1
Hang-up tab  
1
2
Raise the hang-up tab.  
Plug the telephone line cord to  
the LINE jack and the AC power  
adaptor to the DC IN 9V jack,  
and hook the cords. Use the  
shorter cord for mounting.  
3
Attach the wall bracket to the  
center of the base phone.  
Align the f marks of the wall  
bracket with those of the base  
phone.  
2
4
5
Plug the telephone line cord to  
the telephone outlet, and hook  
the base phone to the wall plate.  
AC pow er  
adaptor cord  
Telephone  
line cord  
Plug the AC power adaptor to  
an AC outlet. Then raise the  
antenna so that it points  
towards the ceiling.  
3
4,5  
Telephone  
line cord  
Wall  
plate  
Wall  
AC outlet  
bracket  
AC pow er  
adaptor  
Tip  
To remove the wall bracket, press the lower tabs.  
Additional Information 69US  
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Ca rryin g t h e h a n d se t b y t h e b e lt clip  
You can hang the handset on the belt by attaching the belt clip to the  
handset.  
At t a ch in g t h e b e lt clip  
Press the belt clip to the handset.  
Make sure that the side tabs click  
and go into the holes on the sides of  
the handset.  
Note  
To prevent the handset from dropping, make sure that each tab is completely  
inserted.  
De t a ch in g t h e b e lt clip  
While pressing the back of the belt  
clip, pull the sides one by one until  
the tabs come off from the holes.  
Note  
Remove the belt clip carefully to avoid breaking your fingernails.  
Using the headset  
You can talk on the handset without using your hands by  
connecting Sony TL-HD1 headset (optional) to the I  
(HEADSET) jack on the handset.  
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No t e s o n p o w e r so u rce s  
On battery pack  
For the customers in the USA  
• Store the battery pack at a  
temperature between 41°F (5°C) and  
95°F (35°C) for best performance.  
RECYCLING NICKEL-CADMIUM  
BATTERIES  
Nickel-Cadmium batteries  
are recyclable. You can help  
preserve our environment  
by returning your  
unwanted batteries to your  
nearest point for collection,  
recycling or proper  
• If you do not use the handset for a  
long period of time, remove the  
battery pack from the handset after  
charging for more than 12 hours, and  
base phone after charging for more  
than 24 hours when you have a spare  
battery. This maintains battery life.  
disposal.  
Note: In some areas the disposal of nickel-  
cadmium batteries in household or  
business trash may be prohibited.  
RBRC (Rechargeable Battery Recycling  
Corporation) advises you about spent battery  
collection by the following phone number.  
On pow er failure  
During a power interruption, you  
cannot make or receive calls, and you  
cannot use the answering machine.  
Call toll free number: 1-800-822-8837  
(United States and Canada only)  
Caution: Do not handle damaged or leaking  
nickel-cadmium batteries.  
Ma in t e n a n ce  
• Clean the cabinets with a soft cloth  
slightly moistened with water or a  
mild detergent solution. Do not use  
any type of abrasive pad, scouring  
powder or solvent such as alcohol or  
benzine as they may damage the  
finish of the cabinet.  
• If the charge terminals of the base  
phone and handset are soiled, wipe  
them with a soft cloth.  
If you have any questions or problems  
concerning your phone, please consult  
your nearest Sony dealer.  
Additional Information 71US  
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Tro u b le sh o o t in g  
If youve experienced any of the following difficulties while using your  
phone, use this troubleshooting guide to help you remedy the problem.  
Should any problem persist, consult your nearest Sony dealer.  
Symptom  
Remedy  
You hear five short error  
Make sure you have set up the base phone correctly  
beeps when you press (TALK).  
(page 10).  
Move the handset closer to the base phone.  
You hear no dial tone.  
Make sure the telephone line cord is securely  
connected to the telephone outlet.  
Make sure the battery is fully charged (page 13).  
Make sure the dialing mode is set correctly (page 12).  
The phone does not connect at  
all, even though the number  
you dial is correct.  
Make sure the last dialed number is really the one you  
want to dial.  
The phone does not redial  
correctly.  
The number you last dialed exceeds 32 digits  
(including the tone and pause digits if used).  
The number you last dialed is erased.  
You hear five short error beeps  
when you try to redial.  
Move the handset closer to the base phone and  
perform the redial operations again.  
You cannot perform the redial  
operations (redialing, checking  
and erasing the phone  
number), and “CHANNEL  
SEARCHING” appears on the  
display.  
Press (VOL) (+) on the base phone to increase the  
speaker volume.  
You cannot hear anything from  
the speakerphone.  
Make sure the ringer is turned on (page 40).  
The battery may be weak. Charge the battery for more  
than 12 hours (page 13).  
The handset does not ring.  
Make sure you have set up the base phone correctly  
(page 10).  
Move the handset closer to the base phone.  
Set the RINGER LEVEL switch on the base phone to  
HIGH or LOW.  
The base phone does not ring.  
Make sure the telephone line cord is securely  
connected to the telephone outlet.  
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Symptom  
Remedy  
Move the handset closer to the base phone.  
Place the base phone away from noise sources  
(page 10).  
You hear interference during  
conversation.  
This is the out-of-range alarm. Move the handset  
closer to the base phone within one minute.  
Your conversation is muted  
and “CHANNEL  
SEARCHING” appear on the  
display.  
The battery is weak. Charge the battery for more than  
12 hours (page 13).  
You hear a beep every three  
seconds and E and “BATTERY  
LOW” appears on the display.  
Make sure you follow the procedure for storing the  
number correctly (pages 32, 35).  
Make sure the number (including the tone and pause  
digits) does not exceed 32 digits.  
You hear five short error beeps  
and cannot store a number on a  
speed dialing key or in the  
Phone Directory.  
You have entered a speed dialing key for which no  
phone number has been stored.  
You hear five short error beeps  
when you try to make a speed  
dial call.  
Store the correct number (pages 32, 35).  
Speed dialing or Phone  
Directory dialing is incorrect.  
The battery may be weak. Charge the battery for more  
than 12 hours (page 13).  
Move the handset closer to the base phone.  
Place the base phone away from noise sources  
(page 10).  
The handset does not ring  
when you use the intercom  
from the base phone, and the  
base phone does not ring when  
you use the intercom from the  
handset.  
Either the base phone or handset is being used to  
converse with an outside caller.  
When pressing (INTERCOM),  
you hear a busy tone and  
cannot make an intercom call.  
co n t in u e d  
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Tro u b le sh o o t in g (co n t in u e d )  
Symptom  
Remedy  
Message is not recorded.  
The remaining recording time is less than 30 seconds  
or 99 messages were recorded. The answering  
machine becomes “Memory full” status and does not  
record messages. Erase messages (page 54).  
The message is less than two seconds. The answering  
machine does not record messages less than two  
seconds in length.  
No sound from the speaker of  
the base phone.  
Adjust the speaker volume (page 54).  
The caller’s message is  
interrupted.  
The caller’s message is too long.  
The caller’s voice is too low. The unit disconnects the  
line when it detects seven seconds of silence.  
The clock is incorrect.  
There was a power interruption. Reset the time  
(page 46).  
The phone does not accept  
your remote ID code (security  
code).  
Make sure you call from a touch-tone phone.  
Make sure the remote ID code (security code) is  
correct.  
Make sure you entered the remote ID code (security  
code) within two seconds after youve entered (#).  
The line is disconnected when  
you call your phone from a  
touch-tone phone.  
You entered wrong remote ID codes (security codes)  
three times.  
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Symptom  
Remedy  
The caller’s name and/ or  
phone number does not appear  
on the display.  
• Make sure you have subscribed to Caller ID service.  
• Caller ID service may not work when the phone is  
connected to a Private Branch Exchange (PBX).  
• The call is made through company which does not  
offer Caller ID service. “OUT OF AREA” will appear  
on the display.  
• The call was “blocked”. “PRIVATE” will appear on  
the display.  
• You have answered the call while “** RINGING **”  
was displayed. Be sure to answer after the Caller ID  
data is displayed.  
The caller’s name and/ or  
phone number does not  
appear on the display during  
call waiting.  
• Make sure you have subscribed to “Caller ID with call  
waiting” service (page 68).  
• Make sure nobody is talking with another phone on  
the same telephone line.  
You cannot dial the number  
from the Caller ID list.  
• Make sure you entered your home area code correctly  
(page 16).  
• You may need to change the number of digits of the  
phone number (page 66).  
• This function may not work when the phone is  
connected to a Private Branch Exchange (PBX).  
The memory match function  
does not work.  
• If the call is from an office which uses multiple lines,  
the phone number may not match the number you  
put in the memory.  
• If you have stored the phone number with an outside  
line access digit on a speed dialing key or in the  
Phone Directory because the phone is connected to a  
Private Branch Exchange (PBX), the phone number  
will not match the Caller ID data.  
The CHARGE lamp does not  
light up when you place the  
handset to charge.  
• Wipe the charge terminals of the base phone and the  
handset with a soft cloth for better contact of the  
charge terminals.  
• Make sure the handset is placed on the base phone  
properly.  
• The battery pack was charged less than 12 hours (due  
to power failure, etc.).  
• The usage life of the battery has expired and needs  
replacement.  
The battery duration is short.  
The CHARGE lamp flashes.  
• Move the handset closer to the base phone.  
• Make sure the battery is inserted in the handset.  
• The battery may be completely discharged. Charge  
the battery for more than 12 hours (page 13). It may  
require several times of charging to recover to its full  
capacity.  
co n t in u e d  
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Tro u b le sh o o t in g (co n t in u e d )  
Me ssa g e co u n t e r  
The message counter on the base phone shows the following  
information.  
When the counter show s  
Flashing number  
CL  
It means  
Number of messages not yet played back.  
Flashes when the day and time is cleared or delayed due to a  
power interruption, or when you connect the base phone to the  
AC outlet for the first time. Reset the time correctly (page 46).  
The announcement only mode is selected (page 55).  
A
F
The recording area is full. Erase unnecesary messages (page 54).  
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Sp e cifica t io n s  
General  
Base phone  
Frequency band  
902 - 928 MHz  
Operating channel  
30 channels  
Power source  
DC 9V from AC power adaptor  
AC-T131  
Battery charging time  
Approx. 24 hours  
Dimensions  
Approx. 7 38 x 2 34 x 9 18 inches (w/ h/ d),  
antenna excluded  
Dial signal  
Tone, 10 PPS (pulse) selectable  
Supplied accessories  
See page 9.  
(approx. 186 x 68 x 229 mm)  
Antenna: Approx. 4 34 inches  
(approx. 120 mm)  
Handset  
Mass  
Power source  
Approx. 1 lb 8 oz  
(approx. 664 g), wall bracket excluded  
Rechargeable battery pack BP-T23  
Battery charging time  
Approx. 12 hours  
Battery life  
Standby: Approx. 7 days  
Talk:  
Dimensions  
Approx. 2 38 x 7 x 1 1316 inches (w/ h/ d),  
antenna excluded  
(approx. 58 x 177 x 46 mm)  
Antenna: Approx. 2 78 inches  
(approx. 72 mm)  
Answ ering machine  
Maximum recording time  
About 15 minutes, using incorporated IC  
Greeting message  
Up to 90 seconds per each  
Incoming and Memo message  
Up to 4 minutes per message  
Approx. 7 hours  
Mass  
Design and specifications are subject to  
change without notice.  
Approx. 9.5 oz  
(approx. 270 g), battery included  
77US  
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In d e x  
Memory match  
function 60  
Messages  
pick up from an outside  
phone 59  
playing 53  
Mounting the base phone  
on a wall 69  
Muting 25, 30  
A
D
Adjusting volume  
handset volume 25, 30  
speaker volume  
26, 31, 54  
Announcement only  
mode 55  
Answering machine  
playing back  
messages 53  
setting up 46  
turning on 56  
Area code 16  
Day and time stamp 46, 53  
Dialing mode  
choosing 12  
switching to the tone  
temporarily 25, 26  
Directory  
Phone Directory 35  
E, F  
Erasing  
Caller ID data 62  
last phone number  
dialed 28  
local area code 19  
messages 54  
Phone Directory 38  
N
Number of rings 49  
O
Audible message alert 50  
Operating from an outside  
phone 58  
OUT OF AREA 60  
B
Battery pack  
charging 13  
duration 14  
P, Q  
G
Package contents 9  
Phone Directory 35  
Playing back 53  
PRIVATE 60  
Greeting 47  
C
Call waiting service  
25, 26, 68  
Caller ID 60  
Caller ID list 61  
calling back 64  
H
Headset 24, 29, 70  
Hold 25, 26  
Home area code 16  
Pulse dialing 12  
R
Receiving calls 29  
Recording  
greeting 47  
memo 57  
memory match  
function 60  
storing in Phone  
Directory 65  
I, J, K  
Identifying the parts 20  
Intercom 42  
Caller ID with call  
waiting 68  
Carrying the handset by  
the belt clip 70  
Redialing 28  
Remote ID code  
(security code) 58  
Ringer  
L
Local area code 18  
Location, base phone 10  
Connection 11  
Control codes for remote  
operations 59  
RINGER LEVEL  
switch 31  
setting the ringer  
type 40  
M
Mailbox 51, 53  
Making calls 24  
Memo 57  
turning on/ off 40  
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S
Screening calls 56  
turning on/ off the  
screening calls function  
56  
Setting up  
base phone 10  
handset 13  
Spare battery 15  
Speakerphone 26, 27  
Speed dialing 32  
Stamping messages with  
day and time 46, 53  
Storing Caller ID data in  
Phone Directory 65  
Switching phones during a  
call 41  
T, U  
Toll saver 49  
Talking between the  
phones 42  
Tone dialing  
dialing mode 12  
switching to 25, 26  
Transferring a call 44  
Troubleshooting 72  
V, W, X, Y, Z  
Volume  
handset 25, 30  
speaker 26, 31, 54  
79US  
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For the customers in the USA  
Be sure to save the receipt and attach it to your WARRANTY card when having  
your equipment repaired at an authorized Sony service center.  
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Sony Corporation Printed in China  
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